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Courtyard Phoenix West/Avondale in Phoenix, AZ

Courtyard Phoenix West/Avondale in Phoenix, AZ

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Company Info:

Rating: 3.95

Address: 1650 N 95th Lane, Phoenix, AZ, 85037
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (21):

1. Melody K.
I was honestly super impressed by this hotel. Now we did get a room on the other side of the hotel not facing the highway so not sure what its like to get one of those but our room was SUPER clean. Very very nice. I was very happy with it. The shower was great. Everything seemed so new and clean. The only thing I didnt like all that much was the bed was a bit harder than I like and the sun rose on the side of the hotel we stayed on and it was super bright in the morning and reflected off the AC in the room which woke me up. I put towels there the next night and had no problems the next morning with reflection. The breakfast is AMAZING and totally worth the price. They make eggs to order. The staff was super friendly especially the ones in the restaurant. The pool  and jacuzzi were really nice. Everything was fantastic. I wish more hotels were like this one. Oh yes and its next to a huge mall with lots of popular shops so everything was very convenient.

31/05/10 | Link | Rating: 4.0
2. Daniela R.
This hotel is pretty nice and I booked it because it's close to the office.  Had to cancel the same day after I had already checked in because I was sent to the wrong office. :/  I was able to see the room and everything was clean and really nice.  Nice king size bed, living room area with the sofa, tv, and desk.

01/06/11 | Link | Rating: 4.0
3. Julia B.
This is probably the nicest Courtyard I have stayed at.  The gym looked nice too, but I didn't have a chance to hit the gym while i was there.  Nice, safe, new, and clean.  a great place to stay.  Free Wi-fi is a plus!!

25/12/11 | Link | Rating: 5.0
4. D D.
Spent the weekend here for the Eagles v. Cardinals game this weekend. It was super clean and the staff was very accommodating. There was a little chaos that ensued in the hallway but they were quick to take care of the situation and make sure we everything was ok. THANK YOU to all the staff.

24/09/12 | Link | Rating: 4.0
5. Mo F.
Great experience!

Pro's: Convenient, clean, great customer services, nice room and decor. Read the previous yelp review before I booked the hotel and knew to ask for a room that was NOT freeway side. So the noise level was good. Good breakfast in the AM  at a reasonable price, and drinks in the PM.

Cons: Parking. The hotel was sold out I believe and parking is not ideal, but free. The first night we checked in we went to dinner and came back to the room and it smelled like a septic tank. Not sure why. The smell did not last.

The overall experience was great for the area....

21/05/09 | Link | Rating: 4.0
6. Robert T.
Nice, clean hotel in Tolleson AZ.  This area has built up over the past couple years and is close to my company location.  Staff is friendly.  Breakfast that you have to pay for is irritating, which is why I don't stay with Courtyard that much.  If Embassy Suites and other mid-tier hotels can do free breakfast, so can Courtyard.

Room rates are a bit on the high side. Not really sure what is driving this for the area.

20/03/11 | Link | Rating: 4.0
7. Dan N.
Relatively new link the Marriott chain.

Pros: convenient to my customer location, upgraded amenities, including a nice LG Plasma screen & work area.

Cons: close to the noisy 101 freeway, a rogue smoker.

13/04/09 | Link | Rating: 3.0
8. Nada N.
Stayed here at the end of June for a few days.

Super friendly staff. Normally I go about my business and only talk to people that I have to come into contact with, regarding whatever it is we are doing, but they made us feel like we were special guests any time we were outside our room.

The rooms were very spacious and clean. They do a great job of making sure things are kept up. Ive done quite a bit of traveling this year than usual and this place was by far the best experience I have had at a hotel from all these travels.

I would recommend this hotel for anyone having to stay in this area and would stay here again if needing a hotel again in this area.

18/08/12 | Link | Rating: 4.0
9. Andrew C.
As I write this, I'm waiting for the toilet in the room above me to stop refilling, and the man to the upper left of me to stop his muffled, out of key singing.

That puts me in a weird head space, review wise. While this hotel is only three years old, it sounds like it may as well have been built in the 70's. I hear all the conversations of the folks in the hallway, I hear people walking down the hallway above mine, and for the past two days, the heavy footsteps of the person above me woke me up well before my alarm.

Normally I'm pretty lenient about things like that but, c'mon. This is a roadside haven meant for business travelers (and tourists too stupid to see that this hotel is near NOTHING you're trying to visit Arizona for) to get some damned shut eye. It's a little tough under the current conditions.

Aside from, you know, sleeping. The rest of this Courtyard is pretty nice. The interior and amenities vastly make up for the absolute desolation outside. It's located off 91st, just north of the 10 freeway. There's a little patch of desert and an ITT Technical Institute across the parking lot that seems too small to handle the amount of folks who need to park.

Anyway, back to the inside. This is a newer Courtyard. Marriott is drastically trying to get its old chains into a modernization fit to compete with Hilton and Hyatt's business lines. This renovation, (or new construction in this case) includes adding a "restaurant" for breakfast and dinner. And a bar across the way open from 5pm-10pm. Thank God for these two additions because the pickin's around the hotel are slim as a Calvin Klein model. I think there's a Chipotle around the corner. I didn't see you jump for joy. What, not impressed?

The rooms are the modern Courtyard style with LG flat screens, fancy shampoos, interesting art on the walls, wired and wireless internet...etc. This location has low tile showers with glass doors. Fancy. I'm used to the sliding curtain that ends up soaking the floor because it's all cloth anyway.

If they could get the sound issues fixed (lucky me, I'm on the side of the hotel NOT facing the freeway) I'd easily give another star. Proximity to anything worthwhile is pretty bad, but the point of this hotel appears to be for housing workers in the local warehouses nearby. There's plenty of regulars here week after week after week as the bartender told me a few nights ago.

One definite draw is that their weight room is pretty top notch and, of course, dead. You can easily be the only one in there night after night while folks who really need to use a gym will walk by you with minds set on beers, staring into the window as if to ask why anyone would try to work off the food they eat. Hmmm... I wonder.

The interior of this Courtyard vastly makes up for the desolation

01/02/11 | Link | Rating: 3.0
10. Alex P.
Rooms are clean, the AC works good and kept us cool all night. This is a very convenient location to both freeways here in the Phoenix area and it is very close to downtown and all shopping.

29/07/13 | Link | Rating: 4.0
11. A. J. G.
The rooms are fine.  I don't have any complaints about comfort.  However, their free Wi-Fi isn't very good at all.  The first room I had was at the end of the hall and had next to no reception at the desk.  I switched aftear the first night to a room in the middle of the hall.  This helped, but it is still apparent that they are not setup to handle all of the mobile devices people bring along with them.  The problem may be that their access points are only 802.11b/g.

If internet is important to you, this may not be the right hotel.

28/03/13 | Link | Rating: 3.0
12. Holly H.
great hotel! i'll def be back to stay here! very friendly employees, amazing breakfast!

27/05/14 | Link | Rating: 5.0
13. Nancy Y.
We were in town for a wedding and stayed here. The rooms are clean and comfortable. They have free cookies at the front desk at night, and warm coffee in the lobby all day.

The breakfast buffet is worth it. If only for convenience at a reasonable price. The cashier originally charged us full price for the kids, but I had he ask a supervisor and it turns out, children 2 and under are free and 11 and under are half price.

Happy to learn the hotel was near the Dodgers Spring Training Camp, so we were able to catch a game too. BONUS!!!
My only complaint is the night person had an attitude problem. Like we were bothering her by checking in at 11:00 PM.

06/04/13 | Link | Rating: 4.0
14. Cole C.
Alot of construction going on on the base levels but enjoyed the stay in the excutive suite. They could have had free breakfast and a microwave would have been great also the size of the fridge isnt sufficent.

01/09/14 | Link | Rating: 4.0
15. Tricia F.
Super comfy beds, more than enough pillows, and the ongoing renovations are looking great. This is easy to get to from PHX, and our very late check-in (around midnight) was quick and efficient. Bonus points for the small shop at the front desk where we got cold water when checking in.

11/08/14 | Link | Rating: 4.0
16. Veronica G.
The hotel is nice, the rooms are great. However service is the worst. I was woken up at 1am by a bunch of loud noisy people drinking and slamming doors. Screaming and laughing I thought maybe they would quite down. 30min to an Hour go by so we call the front desk. We had to call 3x and still nothing was done. All they did was barely knock to tell them to be quiet. After they left the people just went back to yelling. The only option we were given was for us to move.

So if you want to stay up all night have a loud party and scream come here no one will stop you.

If you want sleep and actually enjoy the night go somewhere else.

08/03/14 | Link | Rating: 1.0
17. Margery C.
So I called this my home for about a week and I will say other than being stuck in the middle of no where Arizona and having to work some weird hours... Ill probably check in here again if the opportunity presented itself... And yay for Marriott Rewards!
UPSIDE:
Everything is practically new. They have a small gym but its well stacked. The pool area is nice and quiet and a great place to lounge. They don't enforce the 11 PM closure but be prepared to walk around the building to get back in -  if you decide to lounge after hours.

Breakfast got really boring after the 3rd day but its typical continental... omelette made to order and everything else is buffet ( sausage, bacon, ham, oatmeal, pastries, waffles, fruit , yogurt ...) cafe is always available at the the coffee counter by the front desk and it's complimentary. They bring out the complimentary cookies at night.. So just incase you don't have any snacks in your room - you know where to go.
The rooms and bathrooms are spacious. Desk, bed, mini living room , coffee machine, iron and ironing board, couch and entertainment area, desk and work area.WIFI works well and the business center is quite accommodating, if you need to print. But otherwise you have everything you need in your room.
The service is great, everyone is friendly, the cleaning ladies do an excellent job and even wrote me a personal thank you message bec I tip everyday they clean my room.
The chocolates are an added touch and Paul Mitchell products are not great but ok for the room rate and despite having the iPad, I appreciated the complimentary WSJ every morning at the lounge.
DOWNSIDE:
Parking is free but a pain if you stay out too late. Ugh you have to park way in the back.
Access to this property can be challenging bec the road sign is really small. I missed the hotel a few times but found my way.

Bar and restaurant hours were inconvenient. They only stay open for 6-10 I think... Unfortunately, I discovered this when I just wanted to have a glass of wine and unwind. Note to Hotel :Stack the fridge with wine or make it available for purchase at the lil hotel store! Other than that the bartender was pretty friendly and courteous.
NOTE:
Bar charges appear as restaurant charges On your hotel invoice so You don't look like a total wino when you expense your stay.

28/10/13 | Link | Rating: 4.0
18. Sharon D.
Great location! Beautiful facility, all renovated, gym, pool, great meeting rooms, wonderful bistro, and quiet hallways. I was extremely pleased! I went for an event and they did a great job of coordinating the activities and giving "great room" area for meet and greets. The bistro is a great place to hang out and have a light meal or coffee and meet others too. The staff was super super nice and seemed to love their jobs, even the cleaning crew was super cheerful and nice.

08/11/14 | Link | Rating: 5.0
19. Jozie L.
Another visit to Courtyard while in Phoenix.

The rates were much higher because of Thanksgiving holiday, but the stay was still comfortable and location convenient.

Noteworthy: Firm mattresses. Cozy comforter. Abundant pillows.

Huge shout out to Bradley at the front desk. I called before arriving to request late check in. No problem. There'd be rooms available.

When we got there he was still  on duty helping another travel weary couple. Bradley was personable. Upbeat. Positive throughout his conversation. They talked about their children, why they were traveling to Phoenix, local golfing, and their hometown (near Bradley's hometown). All the while he was steadily searching for a room, getting their key, conveying additional services they might use during their stay.

They seemed to chat an awful long time, but I wasn't in a hurry so I eavesdropped.

Once they were on their way he focused exclusively on me and provided the exact same degree of attention and personable service. Impressive. That's a man in the right job.

Additional shout out to Lettie for keeping our rooms spotless.

We had a delightful stay, and will definitely be back.

29/11/13 | Link | Rating: 5.0
20. Kathy N.
The Courtyard Phoenix West/Avondale was my home away from home last weekend when I was in the area for a concert.

Check in was easy but understanding the check in clerk was not. Slow down, dude. I know it's old hat to you and you can probably recite the amenities in your sleep (and I love your accent but not when you speak so fast!) but your guests need to know and understand what we're paying for. You said breakfast is served during a certain time period but then you quickly mentioned something about $9.95. And happy hour. You've got happy hour, I like that. But it's not complimentary, is it? You don't say that but why even mention it. It was all very confusing to me and my girls. We got up to our room, looked at each other and all said, "What?"

We had a basic room with 2 beds but it was very nice and comfortable. Beds were lovely, the cute and comfy chair and ottoman were great and I love a room with a little fridge. I don't understand why all hotels don't offer mini refrigerators. Good thing I brought a blow dryer because this hotel doesn't have them in the bathrooms.

Super bonus points for having several make up removal towelette in the bathroom!! My girls and I L.O.V.E.D. that little bonus! This hotel also offers complimentary hot coffee, hot water and tea bags in the foyer in front of the elevators.

We decided to try the happy hour on our way out before catching a taxi for the concert and were directed to a meeting room. Apparently the "restaurant" and bar are under construction and set up in a meeting room for limited hours. Ummm, awkward. We weren't feeling the vibe although the bartender was really nice to us. It just felt really weird and conventiony.

I sound whiny and bitchy but truth be told, I enjoyed my stay here and look forward to staying at this convenient location when I'm back up here in October for another concert.

10/09/14 | Link | Rating: 4.0
21. Francesco C.
Amazing people! Maria, Mikey and Tanya make you feel so welcome. If you get a chance to meet these people, your stay will only be better. The facility is great with everything you would want or need. The new renovation is nice but the bistro is not as good as the old restaurant they had. It was a much warmer and inviting feeling the old way. Newer isn't always better. Other than that, the people make it great!

03/12/14 | Link | Rating: 5.0