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Econo Lodge Airport in Phoenix, AZ

Specialties

The Phoenix, Arizona Econo Lodge Airport hotel is minutes away from The Phoenix Sky Harbor International Airport. Be sure to ask about our Stay & Fly package. Additional area attractions include the Arizona State Capitol, the Arizona Science Center, Herberger Theater Center, the University of Phoenix and Sun Devil Stadium, Frank Kush Field. There are a number of restaurants and cocktail including Bill Johnson's Big Apple and CoCo's Restaurant & Bakery. Our amenities include free 24-hour airport transportation, a free continental breakfast, free local calls and an outdoor pool. Business travelers will appreciate access to voice mail and our conference room. All guest rooms include coffee makers and free HBO. Some rooms have whirlpool baths. Coin-operated laundry facilities are on-site.

 

Company Info:

Rating: 2.73

Address: 3037 E. Van Buren Street, Phoenix, AZ, 85008
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (33):

1. K B.
I visit Phoenix at least a few times a year and ALWAYS stay at the Econo Lodge Airport.  Every time I've stayed here I have had a positive experience.  Rooms are always clean and comfortable.  Their outdoor heated pool was great to have especially for my November visits.  The CA King size beds are great!  I have gotten exceptional service from the staff with suggestions for hiking, restaurants and shopping.  I'd say it exceeded what I paid for.

18/04/11 | Link | Rating: 5.0
2. Rafael G.
no microwave or fridge; kind of weak A/C; no ice machine on second floor; ghetto part of town.

22/09/12 | Link | Rating: 2.0
3. Patty E.
I stayed one night at the start of my vacation, parked my car for 12 days and stayed one night when I returned from my vacation. Wonderful experience, good rates,clean room, very quiet . The shuttle was quick and on time. Would stay their again .

06/09/11 | Link | Rating: 4.0
4. Brad H.
Reasonably priced, clean rooms, working airconditioning, responsive internet. Security cameras in the parking lot and you can park right outside your room. Free USA Today. Tiny pool. Three flavors of soap but no shampoo and a very spartan continental breakfast (no dry cereal or real bread, no bananas) keep this place from getting a fourth star.

21/06/12 | Link | Rating: 3.0
5. PP K.
Clean and cheap

19/05/13 | Link | Rating: 4.0
6. Henry J.
Just needed a place to sleep. Beds comfortable. Everything clean. 5AM Shuttle to airport on time helpful courteous. Kids had a great time in the pool. Breakfast was average. We eat whole grain organic at home. There were no whole grain choses. Fruit was great!

21/11/12 | Link | Rating: 5.0
7. brad H.
RUN!!!!! BED BUGS!!!!!!!!!

Clerk tried to tell me it was something else.... When I check into a hotel and pull up a blanket to find bugs in the bed... ones that strongly resemble bedbugs... kinda leads me to believe they are bedbugs!

Lastly, this hotel, while it does look nice is in the GHETTTTTTTO!

24/01/11 | Link | Rating: 1.0
8. Andrew H.
For $50 a night, you get a nice queen size bed, a TV with basic cable, a complementary shuttle (that leaves from Econolodge once an hour and comes to get you from the airport at any time), sometimes working Wi-Fi, and a free breakfast (which I did not sample).  

There's nothing great about the Econolodge but there's nothing bad about it either except for a musty smell and the feeling that you're in a motel.  It's maybe 5 or 10 minutes from the airport and the shuttle drivers are pretty friendly.  (Red/yellow Fasttrack bus going to Washington.)  You get cheap shampoo/soap/conditioner and you get cheap towels to dry yourself off.  You can choose between smoking and non-smoking rooms and you get a keycard.  Also, if you get scared at night, there's a safety latch that can prevent the door from opening more than an inch.

09/09/10 | Link | Rating: 3.0
9. Carolyn P.
Really like the room! Staff really kind and very helpful! I have no doubt that this will be the hotel that I choose next time I visit! Free wifi+breakfast! (Just dont drink the orange juice..haha!) cheehoo!

11/05/13 | Link | Rating: 4.0
10. Keith W.
This place gets 4  stars based on the hotel it self. It's location gets 2 stars. Thus the 3 star rating. The hotel offers a shuttle to the airport. I was on there for business, and the front desk clerk was extremely helpful, as far as helping me with directions and getting where I needed to go.

The only negative to this hotel, was the location. 30th and Van Buren is not such a nice area of Phoenix. Granted, it's nowhere near the shadiest, but if you have a choice, you should make a point not to stay east of 7th Street and Van Buren.

28/05/12 | Link | Rating: 3.0
11. Anne A.
CONS:
--The website says airport shuttle is 24 hours, and when I made the reservation on the phone the person I spoke to verified this to me. NOT TRUE. The shuttles are only at the top of the hour (once an hour) and only between 4am-midnight.
AND - the shuttles are not owned or operated by the motel, they are run by a local long-term parking lot and their customers are given priority.  I was on the shuttle forEVER while customers of the parking lot were taken all over the place - even thought I was the first person on the shuttle!! This inconvenience alone cost then two stars.
So - given that this is an "airport hotel" they sure have crap airport transportation
--Reserved a room- ground floor. It was not ground floor. As I am handicapped I insisted on a ground room floor and DID get one- but it should have been taken care of when I made the reservation (via phone).
--There is NOTHING nearby for food/drinks so be prepared for that if you don't have a vehicle.
--Art on the walls- two identical (cheap & awful) pictures! Didd they not even notice? rofl

PROS:
Room is clean and spacious.
Free wifi
Scary part of town - but the parking lot has cameras and I felt safe.

31/08/13 | Link | Rating: 2.0
12. David C.
Clean and affordable, close to PHX airport, staff very friendly and helpful. The area of the location leaves a bit to be desired but for a clean, comfy, cheap place to sleep close to the airport Ill be back for sure!

29/06/13 | Link | Rating: 4.0
13. Diane B.
We were pressed to find a spot near the hotel and it was all about avoiding a drive and getting some rest. Econo Lodge hailed as the least expensive option that still managed to look like it passes inspection: national brand, liability and all....

We didn't even book it online but were greeted by an extremely friendly and sweet gentleman who, at 10pm, kindly answered every question for us and even provided us with a hand-drawn map on where to return our rental car the next morning. The rate squared with the online quote, the room was clean and ample (sure, as the reviews note, the soap and shampoo are cheap but man the rate sure is too - can one expect Chanel for $50/night people??). Oh, and it had free and very functional wifi which covers up a LOT of sins for me (read on).

Granted, I'm by nature fairly oblivious and my boyfriend had to call out the obvious signs that, as Brad notes in his review below, this is truly in ghettoland. I was fine with a secure spot to bathe and rest and order in takeout (since it's true, absolutely NOTHING is in the area beyond a Circle K and some boarded-up cash-checking places). But a line was sort of crossed when we were awakened at 1am to the sound of helicopters and police cars trolling up and down Van Buren for several hours. The optimist in me thought, "it feels like I'm back in California!" Compton, that is...but closer to home? Clearly it was a chase and despite the fact that we were safely tucked away in a 2nd floor room away from any direct line to a stairwell, I had visions of a gunman slamming our door down and taking us hostage.

The next morning the friendly staff told us it was simply a man who refused to yield a trailer over to the cops and shot out a few bullets to assert his squatting rights. Shooting at cops = bad, hence the all-night raid.

Of course, this has nothing to do with the kind and gracious Econo Lodge people. If you are a bit tough around the edges and don't mind sacrificing an in-room coffee maker for a little bit of urban drama, this is the place for you.

26/11/11 | Link | Rating: 4.0
14. G B.
Totally unsafe neighborhood!  If you have a firearm or are 6 foot 5 and weigh 250 lbs, probably ok.  We were accosted for money while still in the car!

07/12/14 | Link | Rating: 1.0
15. Jonathan P.
What's to be expected from a hotel that costs a fraction of those around it? Not much. But you get what you pay for. It was by the airport and easy to find. The clerk was very friendly. They had me booked in a smoking room but he quickly fixed that. The room was ok. But it kinda smelled. The toilet wouldn't flush without lifting the lid to the tank. In the morning I needed more time before my plane left.  Clerk was very helpful and gave me till 1 pm.

08/05/14 | Link | Rating: 3.0
16. Arlesha P.
Where do I even start with this horrible hotel... First when calling for the shuttle the front desk person Priscilla was rude!!!!! I mean this was a last minute booking by my company through a travel agency  and it was the worst EVER!!!! After trying to explain to Priscilla that I didnt book this hotel she says loudly well Your card was DECLINED!! Mind you I even though I told her it was through the company. The place smelled like mold

18/06/14 | Link | Rating: 1.0
17. Shl J.
I'm typing this while sitting on my bed here.  When I told my friend in Phoenix I was staying here, she said this is a sketchy neighborhood - which is true.  But I should point out that the Econo Lodge is basically an enclave.  One way in and one way out, so I felt pretty safe coming in.  Check-in was swift.  Honestly, the room is OK.  1 King size non smoking room.  Ample cabinet space if needed.  There is a mini fridge and microwave.  Shower has good pressure.  I was surprised by the two desks which have real granite countertops.  No noisy neighbors or anything.  Wifi obviously works.  I booked this room for one night at less than $60 and I cannot really complain about it.

06/02/15 | Link | Rating: 3.0
18. CJ D.
Traveler beware!!   was traveling for business and due to the massive storms back east my flight was cancelled. speaking to the airlines, they assured me nothing was going into my destination today... booked the hotel thru Travelocity.. spent an hour on the phone with them. They insisted that the spoke to Priscilla and she turned down the request for cancellation... Here's the deal... they are already using "dynamic pricing".... ( prices go up based upon perceived demand) when I was on the site,  econ lodge had already taken it from $49 to $65... ok ..  I get that.. still no problem. Here is what the real problem is.... this was simply a blatant attempt to a) get my money b) knowing I am not going,  they book the room again and a substantially higher price in essence double dipping... Just plain wrong on multiple levels.... I finally spoke with Priscilla and clearly told her that you have a chance to make this right... I told her regardless I would put a stop payment on my credit card. She chose to not do anything "That's not our policy"  ( you are right,  your policy is to try & rip people off if possible)  and try & keep the money.  Believe me,  that room near the airport will be rented out in minutes given all the flight cancellations.. There was no down side in releasing the reservation... but after multiple opportunities to do right,  the hotel chose  to try and weasel on this ...

My point to all travelers is this. Eventually most of you will be in my spot one day. when you reward or condone behavior it continues. When there are consequences to behaviors , they change.  And for those that may think " this does not involve me"...  think again... any place that conducts business like this .... what do you imagine they do with everything else in their business? What do you think their "policies" are on bedding?...  cleanliness?  food? towels?     read some of the other reviews here and you'll certainly see this theme running thru over & over again... do yourself a favor..  completely avoid this place..... I hope this helps out a fellow traveler ....

17/02/15 | Link | Rating: 1.0
19. Dan F.
I travel on business 90% of the time. And have been for 15 yrs.  I have to say this is the WORST hotel I have ever stayed at.  I booked 5 rooms for 2 nights for a wedding and pre paid 3 of the rooms online. When 4 of my children arrived they were told that the rooms were not paid for.  I called and talked to Keith who was desk clerk, he explained that the prepaid was for the second night.  Nicely I asked him to just transfer the prepaid night to the first night.  He refused to do it, when asking for a manager or someone that could possibly solve this , I was told that he was in charge.  Being I travel so frequently I know most of what hotels can and can not do.  After a few minutes of getting nowhere with him, he told me that he was loosing his patience with me. REALLY!!! Is this how you treat customers?  Is this the kind of person you want to represent your company?  
After he hung up with me. He made a comment to my son and daughter who was standing at the desk that I was a mother f***er and an was an A hole.  Really to my children he says that to??  
Needless to say, I have sent an email to my 27 service techs that they are not to allowed use "Choice privilege hotels" for their stays. This kind of abuse is unacceptable and if he was my employee,  he would be fired on the spot!!

Stay away from this hotel at all costs..spend the extra $20 and try holiday inn.

21/02/15 | Link | Rating: 1.0
20. Patrick O.
Ok, but expensive for what you get. Hot tube did not work. Staff blew it off...told me to fix it myself. Breakfast is rock bottom quality but coffee is good. Very noisy. Price changes daily so check competition and argue

20/03/15 | Link | Rating: 3.0
21. Amanda J.
Some corporate person emailed me 6 months after our terrible awful stay at this disgusting hotel and he asked for the reservation name and the date I emailed him and gave him the info.... And I Never heard from him again! Pathetic business.. You people need a lesson in hospitality seriously Choice hotels failed miserably with this awful hotel! Awful customer service....

06/11/14 | Link | Rating: 1.0
22. Noel J.
PLEASE READ FOR YOUR SAFETY:
Stayed for one night. Checked in and had to change rooms at midnight after discovering a used drug needle in the bathroom.
Spoke to the front desk manager who rudely said, nothing he could do about it.
No discount, apology, nothing.
If you don't mind taking your life in their hands!
Just want to warn others of the unsafe conditions!!!!!!

19/04/14 | Link | Rating: 1.0
23. Cassandra G.
A sketchy neighborhood but a fantastic hotel. Paid $35/night for a room on Hotwire, and felt it was a better room than the $120 one I had in Chicago a few nights earlier. Rooms are superb, large and comfortable. Close to the airport but quiet enough that I didn't hear any planes. Flat screen TV, fridge and microwave. Strong Wifi. Prompt and friendly shuttle to the airport. Breakfast is packaged muffins and bagels, cereal, fruit, juice and coffee.

07/04/15 | Link | Rating: 4.0
24. Graham J.
This Econo Lodge has new owners who are busy bringing the property back up to par. The staff in the front office are very friendly and helpful. They got me checked in less than a minute after I walked through the door. The room was clean but the AC didn't work too well. It was 115 degrees the week I stayed here so needless to say, my room was a no clothes zone. The breakfast they offer isn't worth showing up for. Free airport shuttle was nice and timely. For the price, it was a good experience, and this location will be improving as time goes on. Still, I think I'd rather pony up a few more bucks and stay somewhere nicer.

02/09/14 | Link | Rating: 3.0
25. Cool Nutz X.
Looking for somewhere somewhat cheap and near the airport, well this is it. Not the nicest establish but will give you somewhere to rest, shower, and grab continental breakfast. If your used to atleast Marriott Courtyard caliber then this isn't the place for you. Rooms decent, bedding OK, and outdoor entry hotel. We didn't chose this one.

04/10/14 | Link | Rating: 2.0
26. Jason D.
Probably one of the poorer stays I've had at any hotel/motel...was going to say "in recent memory", but quite possibly ever.

To start with, the "free wifi" doesn't really work - at least not from the room I was staying in. The television in my room did not have reception, except for very fuzzy reception on a select few channels (who uses antennae anymore for television reception?), not to mention this motel is in a seedy area of town.

To top it off, there were urine stains on the bath-mat in my bathroom. No, I'm not kidding.

The one plus is a complimentary shuttle to the airport, and the rooms are cheap. Fortunately, I only had to endure one night as all I needed was a place to crash and any early morning shuttle to catch my flight home...

Would not recommend unless you're traveling on an extreme budget, or unless this is your last resort for where to stay....pay the extra money and stay somewhere nicer.

04/02/15 | Link | Rating: 1.0
27. Nicole B.
There are three types of hotels for me: swanky hotels that somebody else pays for, moderate-swank 2.5/3 star hotels when I want to spend time relaxing in my room, and swank-free cheap-as-I-dare rooms. The Phoenix Airport Econolodge falls into the 3rd category. I had a 7.5 hour layover between flights, and I just wanted an affordable place to crash. With a Priceline deal, this place fits the bill.

The exterior basks in it's 70's yesteryear motorlodge glory. The rooms are dated, but clean. The mattresses are stiff, but linens soft and stain-free. You get what you pay for, and it is just enough.

Plus: airport shuttle picks you up on demand (green and white Sky Harbor parking bus) and returns you back on the hour. Wifi is free. Breakfast begins at 4am, but don't expect much. Walk a block away and you've got a Circle K for snacks.

11/05/14 | Link | Rating: 3.0
28. John O.
They cleaned up this place! The rooms are super clean. The landscaping and the pool area are looking great. We got a room with a jacuzzi for $69. Great location shuttle to the airport that we used to get back from the light rail too. For the money it is amazing! If you are a one percenter don't stay here! Go waste your money somewhere else.Super nice staff we got an early check in too. Ed at the desk gave me an extra metro pass he had! The shuttle was clean fast efficient and friendly (skyway parking) I would stay here again no problem. So nice to have a place like this so close to the airport!  Oh and a nice breakfast to! We felt very safe at the hotel it is in an industrial neighborhood but very quite at night. Try Haps BBQ the best you will ever eat nearby . For pho try Da Vang's good and cheap family run Vietnamese.

01/04/15 | Link | Rating: 5.0
29. Heather S.
This was the only place in all of Phoenix that had a room available for Saturday, 2/14. With it being Valentines day, I can understand that. But we had a family emergency and my brother was air lifted to a PHX hospital so we drove up and needed a place to stay.

Within 10 mins we discovered that they offer NO children's channels, there were various bare footed transient looking men walking around and the police showed up for another incident that took place in the lobby.

We deemed it unsafe for our family and went to check out immediately. I asked for a refund and the 99 year old man working the front counter said no. Whatever, that's fine... I was just happy to be out of that shit hole. The room smelled, the sheets were not clean, the counter in the bathroom was all cracked, there was yellow caulking everywhere to seal up various things which to me says smoking in the room although we were told it was a non smoking room.

Bottom line, fuck this disgusting place.

15/02/15 | Link | Rating: 1.0
30. Summer M.
This is the third time I've stayed here before catching a fight and I have had a great experience every time! The rooms are always clean and even include a fridge and microwave (the microwave was cleaner than mine at home!). This time we got a room with a king size bed and a Jacuzzi! It was nice to have the Jacuzzi right in the room so we could kick back, have a drink and listen to some music before beginning our trip. The staff at the front desk has always been friendly and accommodating. The shuttle is another great service they offer. And you can't beat the price! My only qualm is the lack of healthy breakfast options like fruit. But I will definitely return again and continue to recommend it to my friends.

19/05/15 | Link | Rating: 5.0
31. Yael M.
There is no 0 star rating on Yelp, otherwise I would give this terrible place one.

Check out this place on BBB. It has an F, and some terrible, unresolved complaints. Add this one to the list:

We booked a Valentine's weekend staycation on booking.com a week ago, but when we show up, they tell us they can't give us a room because we live in Glendale, 25 miles from the hotel. There's a sign on the counter which says they can't rent rooms to people who live within a 20 mile radius of the hotel. We're outside of that radius. The front desk fellow (Keith) told us that the policy has changed, and it's now a 30 mile radius. He said (rudely) that if we "knew the reputation of Van Buren" we'd understand. The crass implication in his voice seemed to imply that my fiance must be a prostitute given the neighborhood's old reputation. Needless to say, we were pissed. We are respectable, hard-working, tax-paying people with a house in the suburbs who were looking for a cheap room close to downtown for the weekend, and this is how we get treated.

Furthermore, there was no one in management available to whom we could complain about how rudely this employee had treated us. We tried to air our grievances to the other person at the front desk (Britney) but she proceeded to yell at us. Here's a basic lesson in customer service for you: when a customer says "You're being abrasive", don't angrily shout "I'm not abrasive!" Who is training these people?

We ended up paying a little more for a Holiday Inn Express (and having a fabulous time). You'd better believe that the entire Choice Hotels brand is tarnished for me now. As someone who travels frequently nationwide for business, that's a lot of money they just lost.

15/02/15 | Link | Rating: 1.0
32. Roger S.
If you are looking for cheap this is the place.

Room was clean, but first the tv didn't work, and this time the internet was down. The desk wasn't real friendly but wasn't rude.

Pretty sure I won't stay here again.

Woke up this morning and the new front desk person was just as friendly as the night one. Smile!

28/02/15 | Link | Rating: 3.0
33. Nick S.
As others have said, for the price, it's about what you'd expect. I only had a 1-night layover before taking a flight the next day, so it was totally sufficient. Yes, a bit of bad luck for anyone who lives within 20-30 miles and might not have known their policy. The room was clean quite spacious (single king), with plenty of room for me to spread my stuff out if I needed. Wifi was certainly an acceptable speed and reliability for me. Free morning breakfast included apples, bagels, danishes, oatmeal, coffee. Nothing fancy, no hot items. Again, for the price, not bad.

The front desk young man (Jose) was not "bad", but he also wasn't super friendly or helpful either. He gave adequate answers, but was terse didn't seem to want to go out of his way to provide extra details or clarification. It almost seemed like he was still undergoing training, but at the same time he know most answers to questions quite quickly, so maybe not.

The free shuttle service was nice. It was my own fault that, despite hearing the detail that I would be looking for a green-and-white shuttle bus, I wasn't paying attention that it is not an EconoLodge bus, but rather an PHX Airport Parking shuttle bus. I guess they share the service with a local parking lot business too. Again, it was my own fault that I wasn't paying attention on the phone, which caused me to miss 3 or 4 shuttles (~20 mins). The shuttle actually comes reasonably frequently. As a small note, it would be good to let all the front-desk staff know that the shuttle comes at Arrivals level (just in case any travelers might think they can catch the shuttle on the departures level of PHX.

If you're looking for a quick stay-over spot to get some sleep, this works fine. If planning a vacation for a multi-night stay in the PHX area, pay a little more and get something better.

06/04/15 | Link | Rating: 3.0