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Marriott’s Canyon Villas in Phoenix, AZ

Specialties

Rising from the inspiring Sonoran Desert of Phoenix, Arizona, Marriott's Canyon Villas at Desert Ridge is a traveler's oasis. Ideally situated among other North Phoenix resorts, enjoy privileged access to the amenities of the neighboring JW Marriott Desert Ridge Resort & Spa, including golf at Wildfire, a 28,000-square-foot European spa, and some of the finest dining in the Southwest. Our spacious one- and two-bedroom Phoenix villas offer fully equipped kitchens, separate living & dining areas, luxurious master suites & private balconies. Our standard guestrooms offer mini-refrigerators and microwaves but do not have full kitchens. Situated in an enclave of fantastic shopping and dining at the Desert Ridge Marketplace, this North Phoenix resort is just minutes away from Scottsdale and downtown Phoenix with an array of world-renowned golf and entertainment nearby. Marriott's Canyon Villas boasts year-round sunny weather and unrivaled resort amenities for an idyllic desert retreat.

 

Company Info:

Rating: 3.95

Address: 5220 E Marriott Dr, Phoenix, AZ, 85054
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (19):

1. Nancy W.
First off, ignore the review from Jen S. 1/19/2011, as it doesn't fall in with other reviewers & we have stayed here 3 summers for the week each time. Canyon Villas is beautiful inside & out & very clean.  If you ever have a problem call to report it & they will fix it quickly.  Hispanic maids at hotels never seem to report stuff like clogged drains or leaky faucets, etc.(in my experience).  Marriott service is amazing. Yes, they do have a cowboy singer who is at the firepit for about an hour so, who plays a guitar, but you don't have to sign along, & it is not a detriment.  This resort is not for old people, or hokey in the least.  It is beautiful with multiple pools on site (as well as those you can use at the adjacent Marriott JW Hotel).  The rooms at the hotel are smaller & no kitchen/washer dryer, etc.  If you like to cook your own meals, like having a balcony with table/chairs, dishwasher, & all amenities, incl. granite counters throughout, then the Villas are for you.  They can be rented by the night using Marriott reservations number or marriott.com .  Select Marriott Vacation Club for the search by hotel type & enter Phoenix.  There are now DVD players in every room, the "studio" (lockoff unit), the 1 bedroom master & the living room.  These 3 components equal a 2 bedroom, 2 bath unit.  You can rent 2 bedroom as stated, or just the studio with mini kitchen (small fridge, microwave), living room, sleeper sofa & king bed, full bathroom.  The 1 bedroom is the master unit with separate bedroom, bathroom with large shower, sink & toilet, plus a large soaking tub & 2nd sink.  Living room also has a dining table that sits 6 people with included chairs.  Marriott is upgrading sleeper sofas in all units when they come up for renovations to a new type that was tested at Marriott Villas Mountainside Park City Utah.  They are made by American Leather & are memory foam mattresses that fold out & are much, much better than the existing standard metal frame & lumpy old mattresses.   No telling when all locations will have them.   There is a special kids pool area at the north end of the Villas resort.  It has sprayers in the concrete, etc.  There is also a separate playground area between some of the buildings at the north end.  Each building is 3 stories high & each building has an elevator.  Generally these units are pretty quiet in my experience.  I have found the Canyon Villas to have a very good maid staff & they are very clean.  We usually trade our week for a week each year at Canyon Villas because we love it.  I love the desert & the landscaping & wildlife at Canyon Villas is just beautiful.  There is a free shuttle to the JW each hour & they go to Desert Ridge Shopping Center every 2 hours on the even hour.  Desert Ridge has BJ's Brewpub, Barnes & Noble, Dave & Busters entertainment,a large movie theatre, Kohls, & numerous other large restaurants & shopping.  You also get your groceries to stock the villa there at Albertsons (a great market).    We always can't wait to go back every year.   There is lots to do if you want to venture out, like the Phoenix Art Museum, Bot. Gardens, Zoo, Arizona Rock & Mineral Museum, visit the State Capital building, etc.  There is Wildfire Golf Course on one side of the property & another amazing Golf course on the other side.   Oh, the beds are the same as in the JW, firm, but have a pillow topper on them.  Super comfortable always!  Also, as the units are updated, they are going to have all stainless steel appliances.   If you do the highly recommended Marriott tour, you will see the updated unit they use for showing.  Marriott is a great company & timeshare tours are not high pressure.  It is a great product & well worth buying into.  They no longer sell weeks, just points & you no longer are tied to a home resort.  You can use your points annually for where ever you want to stay.  You buy a point value & still pay maint. fees based on the point value you buy.

10/07/11 | Link | Rating: 5.0
2. Crusader S.
everything your family needs is on this property. space, cleanliness, modern kitchen, 2 pools, 1 kiddie pool, golf, fitness room, satellite TV, free parking, free wifi, grills on property to BBQ and rabbits for your kids to chase.

there is a strip mall not too far from property which will cater to all you needs. its about 35min drive from phoenix airport.  nothing real scenic to go to in scottsdale so enjoy the property as much as you can.

prices are up there for rental and if you purchase things at their thrift store, expect it to be pricey too. employees and customer service was good!

we had a great time and cant wait to go back next year!

09/05/11 | Link | Rating: 4.0
3. Rachael J.
My family has a Marriott time share so I have stayed at many of their vacation villas over the years. This is one of the nicest ones I have stayed at yet. We were here the last weekend of October and the resort was mostly empty and crowds at the pool were far from being a problem.

Our family had a two bedroom which was plenty of space for the four of us. This villa included all the Marriott Vacation Club standards--two bed rooms, two bathrooms, equipped kitchen, living/dining areas, patios, 3 tvs, W/D, etc. Our unit was spotless and finishings were much nicer than some of the other villas we had stayed in.

This resort is a quick walk or drive away from the JW Marriott which has 4 upscale restaurants and we had use of their pool and fitness areas as well. I thought the JW had one of the nicest pool areas I have ever seen at a Marriott and it was very peaceful and quiet.

Only two minor complaints which took away a star (wish I could have just taken away a half star). The smoke detectors in the bedrooms continuously flash fairly bright LED lights all night which can be rather distracting while trying to fall asleep. Also, if you are a light sleeper I would try to get a top floor unit as you can hear those above you at times if they have a heavy step.

30/10/10 | Link | Rating: 4.0
4. Larry G.
My roomie's father has this timeshare thingy and selected this place and invited us to fly out here.

Wow!  The Marriott Canyon Villas is one of the nicest places that I've stayed at.  We basically stayed at a huge suite with an adjoining room.  Big kitchen.  Large living room.  Furnished balconies.  Big bathroom.  Washer and dryer included.  You're bound to have a grand time here.

Except...the beds.  I found the bed to be a little too soft for my comfort.  After my second night there, I spent the rest of the week tossing and turning.  My roomie found better comfort on the couch.  I should have just slept on the floor.

Everything else was great!  The hot spa was heavenly.  The sauna was relaxing.  The gym is open 24 hours.  There were adequate games available to keep people, especially kids, busy.  There is a mini-convenience store where you can also rent DVDs.  

Canyon Villas couldn't have picked a better location than at Desert Ridge.  If you go out for a walk or a run, you can't miss this huge beautiful golf course.  In addition, you're bound to see wild quails running around.  Don't be surprised if you spot a jackrabbit here and there.  Plenty of nature sceneries here.

Friendly staff here.  Awesome place that just need to improve their beds.

18/01/11 | Link | Rating: 4.0
5. Jon T.
The rooms are absolutely first class, but I would not consider staying here again.  A few hours across the street at the JW Marriott proved most relaxing.  Unfortunately, it is a bit of a hassle to get over there.  There is nothing really in walking distance, and you need to drive a good distance to find a decent place to eat.

13/07/13 | Link | Rating: 3.0
6. M M.
We just got back from a weekend at the Villas and everything was fantastic. Great service, beautiful rooms (we had two two-bedroom condos), beautiful grounds. The beds were extremely comfortable and the kitchen was well-stocked for cooking.  We also used the gas grills to BBQ.  

We were really impressed with the staff both at the Villas and at the main resort (Marriott Desert Ridge) across the street. The staff were extremely friendly and helpful, even in the 105 summer temperatures. For pool time we preferred the Marriott/hotel side of the resort (the Villas office will provide you with a wristband to get pool access there).   The main hotel has two pools and a lazy river.   There are two pools at the Villas but the area is smaller and it feels more crowded.  The hotel also has a few restaurants, including a Roy's with patio seating and happy hour from 4 to 6pm.  Although we spent a lot of time on the hotel side of this resort, I always prefer the condos for kicking back, relaxing and for eating in when we want to.

We'll definitely go back.

11/07/11 | Link | Rating: 5.0
7. Ian B.
Dude, where's my lazy river time?

This year for my birthday my girlfriend did the really sweet thing of getting us a room at the Villas because she knows that I love steaks AND lazy rivers. This place, by its proximity to the bigger Marriott next door, had both.

It was such a good plan, until the policies and management of the Canyon Villas made it all go wrong.

We live in Phoenix. We wanted to do a stay-cation. I love lazy rivers. Its like river tubing but with a bar always near by, so I can be even lazier and not have to be responsible for a cooler or its contents. Our plan was to check in early (as we requested an early check in) and then go float the lazy river until I was either sun burned or drunk or both.

This, due to some very shifty moves on the part of Canyon Villas, did not happen either on Sunday or Monday.

We get there at 2, which is not even "early check-in" by most standards, ready with our bags in hand and visions of chlorine treated pool water rotating in a predestined circle in our heads.

And they then explained "oh, we're not going to be able to do that. Come back after 4"

Mind you, the other two people standing there, got checked right in. Guess they must have been "owners" huh Marriott?

Four? Four PM? Are you kidding? Is this a poor taste birthday joke?

Nope.

We, highly discouraged, head over to the concierge's stand to make reservations at the Meritage. During this she tried to hustle us into a 90 minute presentation on the virtues of "vacation club ownership." So let me get this straight, I don't get to get into the pool before dinner, but yet you want ME to give YOU, the MARRIOTT, 90 minutes of my time?

So that didn't happen.

We finally get into our room closer to 5pm because the desk staff wasn't ready for the bums rush of people checking in. Dinner was at 8, we were exhausted, tired of the crap coming out of the mouths of the employes of this place, so we took a nap.

At 6 I called down, asking for a late check out as the normal check out is 10:00 IN THE MORNING...

Best they could do was 11. And our pool passes expired on check out.

Long story short, don't stay here if you're just coming in for a night. Its a rip-off, nothing more than a way to get you in as a captive audience for a sales pitch to join a pyramid scheme.

I never did get to go in the lazy river. But I did get to deal with lazy staff and managers who were rude and ineffective. When we mentioned on check-out that we were highly unhappy with our stay there, the desk staff didn't bat an eye or make any effort to make things right. This is the mark of a totally unprofessional operation.

Worst of all, my girlfriend was really sad because of how hard she tried to do something nice for me on my birthday. That sucks. I guess this is how they try to get you to buy into their vacation club?

24/07/12 | Link | Rating: 1.0
8. Judy L.
My friend got the time-share suite (2 bedrooms, living room, kitchen, and 2 balaconys).  SWEET!  We had a wonderful time enoying complex.  The grounds were well kept.  

The pool area was walking distance.  2 large pools (1 pool had a waterfall, volleyball, and basketball), 2 hot tub areas, 1 kiddie pool.  

Stayaction for the weekend!

05/07/10 | Link | Rating: 4.0
9. Jen S.
Looking at the schedule of the resort activities upon arrival, we learned that Wednesday was a cowboy sing-along. No, I'm not shitting you. I love my family and we had a great time being with each other, but that really epitomized our opinion of this hokey old-person resort.

If you have a timeshare somewhere like Vegas or the Poconos, this place might be worth your while to swap. For us (a family that owns our timeshare in Maui), it was quite a downward step.

The room was smaller than our unit in Hawaii, which made little sense; it wasn't dirty, but also didn't feel as clean as other properties we've been to; a light was burned out in our room and the maintenance people neglected to fix it; and the workout room smelled like formaldehyde.

The Marriott hotel across the way, however, is ridiculously luxurious. So if you're not bound to renting through the timeshare, you should stay over there instead. If you are bound to the timeshare, you can still use their pools, which is well worth it.

19/01/11 | Link | Rating: 2.0
10. Dana K.
Bought here 8 years ago with absolutely no regrets.  The villas are wonderfully appointed and the atmosphere is great.  The staff goes above and beyond to come up with activities at the Villas.  Access to the main resort makes it equally appealing.  Also a short distance from lots of great dining and shopping.

20/10/13 | Link | Rating: 5.0
11. John D.
3 1/2 STARS

This is Marriott's TIME-SHARE complex across from their luxury hotel. We traded a time-share for a week here in May. I must say, the place was packed - it appeared to be fully occupied.

Our room was small but just fine for us. The employees were all friendly and the grounds were kept in good shape.

We found this to be a good place to use as a base for a week's holiday while taking day-trips to the Grand Canyon, Sedona, Prescott, Scottsdale, the Phoenix Botanical Garden, and so on...

23/05/10 | Link | Rating: 3.0
12. Lavelle B.
I'm an owner and I am critical, but I couldn't be more impressed with the Canyon Villas.  The Staff - remembered my name and building.  
The shuttle driver - remember my building and information
The JW Marriott - was available ever 30 minutes via shuttle
The Pool staff at JW Marriott - was friendly and explained what/how to enjoy the facilities
The Marketing Staff - was not pushy and made me want to come back.
The tour guides - informative and fun
The Cowboy Singer - had a great voice and did a wonderful Rawhide set
The only thing I would suggest is that on Monday morning, get mics for the presenters or tell the grounds keepers to lay off the blowers and keep quiet for the one hour so we can hear what is available during the week.  
I can't wait to come back.  I stayed in a lock off (no kitchen) but bbq'd every night.  Staff brought me a blender (not normally in the lock off) and made my stay wonderful.

12/11/13 | Link | Rating: 5.0
13. Steve T.
This place is awesome.  The place is beautiful and immaculate.  The golf course in front is stunning and I hope to play here in April.  There is a huge shopping mall with a supermarket, movie place and shopping so we made dinner in our condo tonight.  There is a lighted lounge area outside my room with BBQ grilles and shuffleboard courts.  The bathtub is huge and my wife loved taking a long bubble bath.

29/01/13 | Link | Rating: 5.0
14. Sandy K.
Back after one year but instead I traded my efficiency unit for a two bedroom - scored!
The staff filled my request and gave me a high floor and golf course view.

The two bedroom was spacious and I really enjoyed the extra bedroom and bathroom. HD Direct TV was included and wireless internet is also complimentary. Staying here also gave access to the JW Marriott fitness center and pool and I utilized the Revive Spa with a Swedish massage. The Canyon villas offers shuttle service to the JW Marriott every half hour or you can take a 10 minute walk over which you can dine at 4 different restaurants and a Starbucks for your caffeine fix.

For those of you who don't know me I enjoy golfing and the Phoenix area has 119 public golf courses. I can visit the area and play different courses at various price ranges. The Marriott resort has two 18 hole golf courses one designed by Arnold Palmer and the other by Nick Faldo and both are upscale and in great condition.

So if your into spa, golf, dinning or all of the above check out Marriott Canyon Villas.

26/12/11 | Link | Rating: 5.0
15. Chelsea M.
Omg Tyson was the most helpful person I've ever met in the whole world. He made my whole expirence amazing! His awesome attitude was just a step above and beyond the call of duty. He should be the CEO of this place. Or at least a $2.83 raise!!!! Worth every penny of my time and money!!!!!!!!!

Heart ya Ty!!!!!

23/05/14 | Link | Rating: 5.0
16. Wendy B.
You can bet it will be a nice resort if it carries the Marriott name.

They are consistent, even though some are still nicer than others.  Canyon Villas is located in upper Phoenix where the air is a bit cleaner, the view a bit nicer, open spaces and grand desert views, but still conveniently close to amenities. Accessible to the freeway and lots of shopping, it is living the good life. Well.....maybe not when it is 122 degrees outside, or a torrential monsoonal rain that can float your car away, or even a nasty dust storm.  Yes, it can have it's occasional down sides.

There are plenty of directions to go to find good food, entertainment, educational attractions, culture. I do lots of Yelp research and Grouponing for about a week or two before I come here, just to catch up on what's to do and see around here.  

The villas are beautiful and comfortable, good beds too. And then you have gorgeous desert landscaping, beautiful pools, patios, golf courses, a spa, kids' play areas, and fun scheduled activities (how about duct tape wallet making for one) if you would rather not go out in your car. Add to that the neighboring JW Marriott, with all its finery, with shuttle service every half hour to and from the resort. If you stay at this resort, all those things are part of the package.

And it is a convenient ~5 1/2 hour trip from Los Angeles area.

Mr. B and I like it here.

09/10/13 | Link | Rating: 4.0
17. Alessa M.
Meh.

These are nice but not spectacular, however they are reasoning and I stayed in an older room.

The staff here is not that friendly. when I checked in the girl said as little as possible to me and also told me the wrong floor. I was staying for a while so I was lugging luggage (lol) all around the building but couldn't find my room. I finally called the front and my room was on a completely different floor.

As mentioned, there is construction going on so there were a lot of workers and work trucks. I sat in my car for 12 minutes as one of the contractors was trying to back a trailer in. Um no, I'm a paying guest. You work around me.

Honestly, I wouldn't stay here again.

However, the actual hotel of this property is super nice and the staff is FANTASTIC.

04/12/14 | Link | Rating: 3.0
18. Ryan P.
Place is ok I am writing this sitting at the pool -  the pool is nice especially for kids it's mainly 3 ft deep and goes up to maybe 5.  The pool is nicely heated with two waterfalls going into it.  There is also two hot tubs and a kiddie pool. There is a bar that serves decent food at ok prices.  The only problem with the pool area was no towels later at night like after 7pm when the pool is open until 11.

I stayed in a studio which was a huge mistake it was super cramped.  It felt smaller than an average hotel room.  It appears to be the lockoff of a two bedroom.  I could hear the people above and to the sides of me do everything.  

The resort also has a splash zone for the kids with dumping buckets and spraying palm trees you get the idea - it was nice.  No kids to see seen though just some over 60 types sunbathing solo-  quieter than the main pool?

The activities people are very nice and the activities are cool for kids. The front desk is also helpful and the guy walking around the pool.

The concierge one in particular is super snotty and judges.  If you asked about anything that wasn't on Marriott property they basically had no idea.  Luckily with yelp one doesn't really need a concierge.

So yeah 3 stars probably 4 if I wasn't in a studio.  The lizard play area is also due for an update.

16/05/15 | Link | Rating: 3.0
19. Selena R.
The Villas have an outstanding service from the moment we got here they jumped to help us out as soon as we walked in. The smiles they had were genuine like they really like being there.  Kristen couldn't be more accommodating with making sure we were warm at night. Checked on us every 20 minutes. So happy to be here. Outstanding service. Clean very clean. Everything the rooms the outdoors. Thank you.

18/02/15 | Link | Rating: 5.0