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Radisson Hotel Phoenix Airport in Phoenix, AZ

Radisson Hotel Phoenix Airport in Phoenix, AZ

Specialties

Full Service Hotel with RBG Bar &Grill, Room Service, Outdoor heated pool / Spa, Business Center and Fitness Center.  We also have over 5000 square feet of meeting/event space with full service Catering services offered.  Guest Room Rate includes Free Wireless Internet.  Newly renovated in April of 2013, our modern lobby and new restaurant concept have helped us earn travelers trust from around the world.

History

Established in 1989.

This hotel became a Radisson in 2005 and has been continuously run by Carlson Hotels Managed Group since then.  The hotel was awarded the Energy Star rating in 2011 and the Green Key Global 3-Key Rating for our committment to the environment.  The Carlson Hotel Group has also awarded the Radisson Phoenix Airport the President's Award annually since 2011.

 

Company Info:

Rating: 3.29

Address: 427 N 44th St, Phoenix, AZ, 85008
  • Mon: 6:00 am - 5:30 am
  • Tue: 6:00 am - 5:30 am
  • Wed: 6:00 am - 5:30 am
  • Thu: 6:00 am - 5:30 am
  • Fri: 6:00 am - 5:30 am
  • Sat: 6:00 am - 5:30 am
  • Sun: 6:00 am - 5:30 am

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Comments (42):

1. Joe C.
Decent hotel for the price. Property was kept up well, room very clean and well appointed. Free WiFi - big plus. Sleep number bed in room oK not a fan however nice touch. Restaurant on property OK not great. Ordered a French dip sandwich for dinner - delicious. The next day went to breakfast -same place - had a coupon for a FREE breakfast came with my package. The breakfast buffet was no really great - looked at the oatmeal and stirred the pot - you could patch holes in your wall board with it - they claimed to have omelets to order - however not cook was present so I ordered off the menu - took awhile for service...needed to ask several times for catsup, water etc. Overall the restaurant was not a deal breaker - might have caught hem on a bad day/night I hope. I will try this place again - good value and not far from the airport another plus..

18/01/10 | Link | Rating: 3.0
2. Christopher H.
Great place for the $42 priceline price.  HAs a super easy walk to the train to get downtown!

07/09/10 | Link | Rating: 4.0
3. Danny D.
Wow no parking in late, but the place is clean the bartender she (the) blonde is supper nice. The beds are sleep no. can't go wrong there just missing your wake up call . Clean rooms polite staff.

01/05/11 | Link | Rating: 5.0
4. Brian C.
Dated rooms. Flat screen TV but analog signal. Bummer.  Just ok.

20/12/11 | Link | Rating: 2.0
5. Lucky C.
free breakfast for me

03/12/11 | Link | Rating: 5.0
6. Patrick B.
This was absolutely the best value for many reasons, when we chose it last weekend....  Walking distance to light rail, convenient central location for my friends catching spring training games in PHX and elsewhere....  But then it failed in the free wifi department.   We were all getting together for our annual fantasy baseball draft and found that the internet service was dreadfully slow and unreliable at this hotel.

Plus, I talked my friends out of paying more for the aloft because of its tiny rooms, but then found that the room they got at this hotel was also rather old-school small.  So, if you're stopping in late at night on your way to catching a morning flight, then this is probably a great landing spot.  Otherwise, you may want to consider trying one of the many other nearby properties.

25/03/10 | Link | Rating: 2.0
7. Had R.
Great location, good resturaunt and bar.  Rooms are fantastic they even have sleep number beds!!!!! No ikea mattresses here!  Little office desk set up.  Ideal.

Was at a function with 350 people and everything was great

31/10/10 | Link | Rating: 5.0
8. Joyce B.
Good room for a great value!  I stayed there recently with my husband during an anniversary trip to phoenix.  It was conveniently located near the airport as well as to a lot of places we wanted to go to.  The room was very decent expecially for the price we paid.  The staff was friendly and we checked in and out quickly without any hassels.  I would definitely stay here again in the future.

30/11/11 | Link | Rating: 4.0
9. First Name L.
Service - 4
Cleanliness - 3

Closer to 3.5 stars.

I flew in from Oahu at midnight, got to Dollar Rental Car with no line but somehow that still took an hour, and then took a short drive to the hotel.  I had higher expectations for Radisson but initial impressions made the hotel feel like a mid-grade establishment.  

The gentleman at the desk was very friendly and helpful.  We got checked in immediately and decided to drive around at freakin 3am.  It was funny as the hotel employee told us where the nearest 24 hour Walgreens was and didn't come straight out and say, it's in the freakin ghetto!  Haha... all good though as his demeanor was enough and you can't exactly expect that kind of blunt answer.

We stayed here for ONE reason... the sleep number bed.  We were not disappointed, we both got to sleep with our preferred sleep number settings and all was right in the world.  We were concerned, however, upon peeling the sheets off the bed.... the pillow covers looked nice and crisp but the sheets looked slept in.  I took pictures and will attach here later.  At this point the sun light was peeking out and we were done.  We sprayed the bed with some lysol or something similar and we were out.  This is something that we may have discussed with the hotel but whatever we were only going to be here for 8 total hours before heading out.

Overall the place feels like it needs a minor refresh... just little things like tile coming loose in the hallway, older bath tubs, etc.

Wi-Fi works good, day time staff was excellent, and I will stay again.

27/05/11 | Link | Rating: 3.0
10. Beth M.
When researching an economical yet comfortable place to stay in Phoenix, we settled on the Radisson.

I will give it kudos on being quiet. The lobby, restaurant, hallways and rooms were nicely appointed, and not at all tacky. It looks like a remodel had been done recently.

I have a scale for judging hotels that Hubs lovingly refers to as "The 3 ts": Thread count, Towels, and T.P.

The Radisson passed the first T...the sheets were soft, and the down pillows meant I didn't have to bring my own from home (a plus in my book)

But, the other 2 T's were a complete fail.

Now, it was Valentine's Day weekend, and I didn't want to be a killjoy, but I found myself complaining about the towels the moment I got out of the shower....they were tiny, not at all absorbent, and dingy....I know that chlorine is a big environmental no-no....but, when I'm using a towel that Lord-only-knows where it's been...I like to know that a level of disinfecting (aka bleach) has ensued. I quickly caught myself, and told Hubs I was channeling my mother for a moment, but there was really nothing wrong.

Then he took a shower and came out saying "I don't think I've been in a gym in the country that had worse towels. I've stayed in flea-dives that had better towels"....so, I was NOT imagining things. I was afraid to use the wash cloth.

My opinion of the hotel might be hindered by the fact that Herbalife was hosting some sort of weekend seminar there, and there were Herba-low-lifes crawling all over the place. I actually saw a man wearing a paisley tie with a MATCHING BASEBALL HAT....

And the 3rd T? Let's just say that, by the end of the 3rd night I had some serious chaffing issues.....sandpaper is softer than their toilet paper!

Would I stay there again? Possibly....you couldn't beat our Hotel-dot-com rate ($80/night).... but I'd have to bring my own towels/TP.

16/02/10 | Link | Rating: 2.0
11. Anthony T.
I've stayed here 3 times now on different trips between Cali and New Mexico/West Texas.  The first was in February 2009, second March 2010 and latest was May 2013.  The hotel didn't change much between stays; however, the hotel didn't have sleep number beds before this last time.  Overall my stay has always been good.  Somehow I swear I've gotten the same room all 3 times since the view has been nearly identical each time.  The room has always been clean and comfortable.  The breakfast buffet is good, but not great which makes it definitely NOT worth the full price of about $15 (it's not included).  I recommended using the lottery upgrade scheme they have available if you book in advance as you can get the buffet for $8 that way.  The in house restaurant is above average, but pricey for what you get.

02/06/13 | Link | Rating: 4.0
12. Stef H.
When I made the reservation for the Radisson I was told about "Breakfast for a Buck" which I agreed sounded like a good deal.  No problems with check-in and the room was clean.  No mini-refrig which disappointed my husband especially since this is a conference oriented hotel. Happy Hour was fun and the bartender chatty.  Next day, the really friendly server was totally unaware of the breakfast for a buck promotion.  Word to Sales Dept:  make sure EVERYONE knows on staff including bartenders when customers make references to it.  Check out was strange as the CSR was counting money and wouldn't even look or say "be right with you" to my husband.  Not friendly checking out, y'all come back here not an option.  Still, we liked the Radisson and the Sleep Number beds, even the one that roared when you started it up like a GTO.  Cracked us up.

12/04/12 | Link | Rating: 4.0
13. Bonnie Y.
an OK... i guess... good value... you get what you pay for!

everything was average, i like their towels, AC works, LOVED the 'sleep number' bed... the pillows were alright... the bar/restaurant downstair was really convenient... drinks were not expensive... appetizers were pretty tasty... - warming: bufflao wings are HOT!!!!!

hotel may seem overall a little old - i saw the aLoft nearby, oh it looked awesome!!! but you may need to pay a little more for what you will get there too...

overall, happy about my stay! loved the free shuttle to/from the airport! Mike at the front desk could be a little intimidating or mean, but it's just HIM! he was nice and helpful... THANKS MIKE! :)

31/03/10 | Link | Rating: 3.0
14. Anne R.
This was my first time staying at a Radisson Hotel. I booked it via Priceline for one night Christmas eve following an 8pm arrival at the airport.

When the shuttle full of guests (only about 7) arrived at the hotel, the front desk staff seemed harried and impatient, especially the older unkempt man who seemed ready to go off on the next guest who asked the wrong question.

The restaurant was closed which meant no room service either. When I asked Mr. Grumpypants if there were any restaurants nearby he waved his hand at me dismissively and said to try the yellow pages. The airline hadn't served us a meal of course, so my Christmas Eve dinner consisted of a bag of Cheese-It's and a bag of peanut M&Ms from the vending machine, and a glass of tapwater from my bathroom.

The decor and condition of the room was only so-so. Not being a regular traveler myself, I guessed this hotel caters primarily to business travelers. I've stayed in much better rooms at a comparably priced Best Western or slightly more upscale Marriott. The front desk staff did make a point of exclaiming that the rooms have "Sleep Number" beds but frankly they didn't seem any more comfortable than any other 3-star hotel mattress I've slept on.

Two stars instead of one because the bedding was a clean white duvet cover with matching linens, and because the morning front desk staff, especially Patricia, were friendly and helpful when I had to race back from the rental car center to pick up an important document I'd accidentally left behind in my room.

I doubt I'll choose to stay at a Radisson Hotel again.

29/12/12 | Link | Rating: 2.0
15. Ryan P.
Great rates, great location, and very nice rooms.

I stayed here on a weekday and I was upgraded to the Business Suites with the Sleep Number Bed and an separate office in my room!  The location is great too, next to the 10 fwy and 202 and very close to the airport.

I was here visiting accounts in Scotsdale, Tempe, Gilbert and Phoenix area and this place in centrally located at those locations.

I booked the room with a 3rd party website and I was able to get a great deal, 40% off their cheapest rate on Radisson's website.

26/04/11 | Link | Rating: 5.0
16. Joy J.
My sleep-number bed and/or remote was broken (room 514), and by the time I fell asleep, the mattress felt swayed like a hammock. I liked the layout of the room, with the headboard against the wall to the bathroom, and the curved desk/dresser layout was different. My room was not restocked well after the first night, such as no fresh coffee supplies or clean glasses and mugs. I asked for no feather pillows when I checked in, but the replacements were floppy, the kind you have to wad up into a ball. Even though this is an airport hotel, catering to business travelers (free wifi, lobby bar, room service, business center), it had no taxis, ever. The front desk had to call one for me, which was a 15-minute wait. Not horrible, but not great.

29/03/13 | Link | Rating: 2.0
17. James W.
There is one reason above all others for a hotel room: sleeping. The best room in the world with a crappy bed quickly becomes a nightmare.

We learned too late that our room was equipped with a Sleep Number bed. The hotel was full that night and there was no chance for another bed.  We literally didn't sleep at all on that monstrosity (number 0 to 95 were equally uncomfortable), and we canceled our next night and found another hotel.

Had the bed been decent, I would have been more than happy. The room was well equipped, in a decent part of town, and the wifi was free and fast.  But  it would have been easier to sleep in the car.

The Radisson folks did listen, but there wasn't much they could do to help us at the time. We were later given 28,000 points (good for a night in an equivalent room) and the assurance that they're removing the Sleep Number beds from that location. We'll likely try Radisson or the partner Country Inn hotel, but we will double-check that we get a normal bed next time.

04/05/12 | Link | Rating: 2.0
18. Dan G.
Traveled for work and we have a corporate agreement with them. I arrived at the hotel and was informed that they did not have my King bed available, I never get how you reserve a room and then they are out. I asked if I could get an upgrade, which they obliged and put me on the executive business floor. The floor smelled of cigarette smoke. The hotel needs some repairs overall, which they said they were going to remodel. Room was clean, some dirt behind the bed, yes I look everywhere and the little closet was in very rough shape. What I was really upset about is that these hotels and our agreement is supposed to have a Sleep Number bed. It's even advertised. Nope, not in the executive floor rooms. Makes sense right? My mattress was worn and not comfortable at all, prob the worst night sleep ever. Was not rested for the big meeting the next day. IAsk for the Sleep number!

05/10/12 | Link | Rating: 2.0
19. Aaron L.
Pretty normal mid-level hotel. Lunch time food is actually pretty good too.

27/10/12 | Link | Rating: 3.0
20. Marianne L.
Good, convenient hotel with affordable rates and great staff.

My experience here was a solid 3-star but for the staff and one maintenance man in particular. I'd chosen this Radisson for its proximity to the airport and highway so I could get around easily on my vacation and specifically to have a nice long-ish stay in order to try out a Sleep-Number bed.

Arriving via the airport shuttle after 9 pm, I was already starting to drag with the timezone change and just wanted to crash. I checked in and headed up to my room, where I immediately turned the temperature down, the big flat-screen tv on, and checked out the refrigerator and the rest of my 1-room suite. Flopping on the soft king-sized bed, I immediately discovered the remote for the SN bed was broken. A quick call down to the front desk resulted in a polite maintenance man at my door 5 minutes later.

Normally, that would be the end of the tale and hardly worth an extra star in a yelp review but it wasn't. Unable to quickly fix the remote, the maintenance man hurried down to the front desk and got me moved to another suite with comp coupons for the buffet breakfast downstairs each morning of my stay. He offered to take my bag down too but I said no need and was on my way. The new suite was the same as the old with one exception: the maintenance man had been there, turned on and tested everything and even set the thermostat exactly as I'd adjusted the one in my old room. Now that is service.

I'd definitely stay here again, though would probably just opt for a king room over the 1-room suite as the suite configuration and extra furniture definitely cuts down on the free space. Parking can be tight if you get back to the hotel after midnight, largely due to its "park and fly" deal. I was there in July (off season) and frequently got the only remaining spot (not sure if the hotel has additional parking elsewhere).

The hotel is pretty remote and there aren't many dining options in the area so unless you venture forth, you're going to be stuck with what's offered in the 44th Street Cafe (I highly recommend venturing forth).

26/11/11 | Link | Rating: 4.0
21. Jane P.
Very comfortable bed, toiletries were better than most, breakfast buffet worth the additional few bucks and a terrific staff. Clean. Will return.

20/04/14 | Link | Rating: 4.0
22. Kyla N.
Don't do global airport parking here- cheap but we could have walked back to our car faster since we waited over 40 minutes and called twice for shuttle back. Unless you like to walk- I would not have minded the 1 mile stretch. Pretty junk service.

03/06/14 | Link | Rating: 1.0
23. Kelly C.
This is my second time staying here. The first time was for 2 nights. I had a wonderful time the staff was very friendly the room and bed were very comfortable. I am now back for my second time not even a week later. When I arrived the front desk was very rude didn't really talk much at all. Didn't say welcome or anything was just quite till I walked up. The man then said you need to wait a minute please. I was the only one in the lobby not sure what I was waiting on. He then told me that the king sized bed I reserved had been given away so he is giving me a room with 2 double beds. No big deal. Except, my room is right by the stairs and the matinence room. Supper noisy. The maids were very rude also. When I came back after a long day of work I clicked the elevator and there was a maid with the laundry basket in the elevator. I tried to get in she shouted no and shooed me away.. I will not be staying at this hotel again.. I think the staff needs some major work.. Very dissapointed. The rooms are nice and convinent but when I get back after a long day of work I don't want to be treated badly.

30/09/14 | Link | Rating: 2.0
24. Magen R.
This hotel didn't really do much for me. The guy at the check in desk was a total mess and they was a really long line. The room was clean enough but it had a distinct smell that I did not really prefer. I also ordered room service from the restaurant and found it to be very over priced for what they had to offer. I am sure there are other hotels by the airport that are much better than this one.

15/12/13 | Link | Rating: 2.0
25. H. S.
Exceeded expectations. We paid about $50/night and had just come from the St Regis ($500/night) and so we weren't expecting much, but it worked out really well. Not fancy, but it's comfortable and everything works. Beds are comfortable, AC worked great, no noise issues, easy wifi in the room, airport shuttle service was fast and easy, and staff were friendly. Coffee and two free bottled waters in the room. Restaurant and bar are decent. Can't ask for more at this price.

There are definitely blemishes, like our room door didn't close without pulling really hard and the view from our window is pretty sad. But given our good experience and the great price, I choose five stars. Keep up the good work!

12/07/14 | Link | Rating: 5.0
26. Charlie C.
This is a very nice hotel.  It is very close and convenient to the airport, with a shuttle to pick you up or drop you off.  Being close to the airport, though, means you are a little ways from downtown. That being said, the light rail system is very convenient to take to downtown or the airport and it only cost two bucks.
There isn't much within walking distance around this hotel as far as restaurants go, except the one inside, which was a little pricey. A couple of Circle K's, other hotels and the Chinese Cultural Center across the street, with a Ranch Market in the lot behind it.  Only one restaurant nearby, Ruby Tuesday.  There may be others in the local hotels, but I didn't check.

The room was clean and I had everything I needed, though the TV sucked. There is a long delay from one station to another. Very frustrating. And the shower leaked, but they promised to repair.
Front desk were extremely nice and helpful.  I would stay here again if I need a hotel in the area.

18/11/14 | Link | Rating: 3.0
27. Christopher M.
Flight rebooked and these folks made every effort to be nice, accommodate, and go the extra MIke (the guy who did it)

12/09/14 | Link | Rating: 4.0
28. Jazmine V.
This place is very close to the airport. My company put me up for the night here, so I can't comment on the price. But the accommodations are nice. We got the exec suites I think. When we arrived at about 10:30 at night, there was a bit of hassle at the front desk..but it got sorted out. The bar stayed open a little late for us, which was cool. The room was nice and clean. The bed was super comfy and I literally fell asleep as soon as my head hit the pillow. The only nit-picky thing I can think of was the room didn't have the black out curtains. The curtains that they have are basically see through...which could be an issue for obvious reasons. But it wasn't a huge issue for me. We ate breakfast at the restaurant that is a part of the hotel and the food was good :). I would stay at the Radisson Hotel Phoenix Airport again.

07/03/14 | Link | Rating: 4.0
29. Eddie G.
Made a trip to Phoenix to visit family and one of my family members booked a stay at the Radisson for my kids, wife and myself. I'll admit I was a little worries. Only because I've never stayed at a radisson. And I've heard mixed reviews. Oh was I wrong. Matt Ezor and his staff have it dialed in. Excellent service and a no hassle check in. I got to the hotel at 2 am. The last thing I want to do is sign liability papers or of any sort. The breakfast was awesome. Kids loved the waffle machine. And if I may say so myself. They are pretty darn good. Thank you staff. The radisson is now the hotel for my family and I when we vist Phoenix.

02/09/14 | Link | Rating: 5.0
30. Courtney X.
Here is a reasonable hotel in a central location not pretending to be more than they are and I really appreciate that.  I joined their club and when I called the day before my arrival to confirm my reservation, they upgraded me for free.  Bigger room with a nice work space, but not fancy by any means.  A fridge in the room is a nice touch as is the free WiFi.  The room service was fast, friendly, well priced, and yummy.  My only complaint was the coffee I had sent up was really bad, but I brewed what was in the room and that turned out to be great.  I will be visiting Phoenix a few times a year and will definitely be staying here again.

25/09/14 | Link | Rating: 4.0
31. Michelle C.
I am by no means a hotel snob however, I was highly disappointed with this hotel and this is why:

The room- everything is outdated and the TV remote looks like it's from "back to the future." The TV quality is awful.
MOST IMPORTANTLY THE SHOWER DOES NOT GET HOT. I even had to complain. The water is luke-warm, if that. I have showered at different times in the day and it was always the same. If you like a hot shower, don't stay here.

The food and service- not good. The service in the bar is horrible and the food is not good. The Caesar salad almost made me sick. Took one bite and it taste like fish that's gone bad. Yuck. I waited over an hour and a half for my food and they forgot half of it. They also do not have a working expresso machine for you caffeine lovers. This to me is unacceptable.

The maids-  super noisy in the hallways and woke me up multiple times this morning. They were yelling at each other down the hallways in Spanish. I mean c'mon!? Thanks for cleaning my room but can you be a little quite in the morning? Sheesh.  

Get it together, Radisson. Will not be staying here on my next work trip, that's for sure.

08/05/14 | Link | Rating: 1.0
32. Lealie S.
Housekeeping is super annoying. Left my do not disturb sign on the door. Intruptrd me 3 times. Room never felt completely clean. Shuttle doesn't run 24 hours a day as advertised.

09/04/15 | Link | Rating: 1.0
33. Natán Q.
This hotel was a little below my expectation. The rooms are outdated and dark. There is just not enough light in there. The carpet is old. The place was clean, however. The breakfast bar was decent and reception service was also nice. The location is great since it is close to the airport and two blocks from the light rail station.

22/01/15 | Link | Rating: 3.0
34. Jahan M.
I travel a lot and had a fine experience here. Friendly staff and the bar was open as long as there were people. Also enjoyed the 24 hour access to gym.

Didn't eat at the hotel, but the bar/ lounge area was a nice place to get work done in the evening. Lots of outlets are available.

On the downside, my view from the room was of air conditioners.

27/05/14 | Link | Rating: 4.0
35. Meranda C.
I love this hotel! Well, at least I used to. My husband and I would frequent this hotel at least 3 times a month. We love the Staff, especially Joy! The rooms are clean, the beds are amazing....I love the grill downstairs! Housekeeping is quick, and always leave extra towels if I need.

We have never had an issue at all, until one day. I had gotten back to the hotel at around 4 in the morning. We were set to check out that morning but our flight was delayed. I made my way to the front desk to discuss extending with the man who was working. He said that was no problem. I did not have my credit card with me so I asked if I could pay for the extended night with cash. He said no problem, and I paid. That afternoon, I was at the front desk and the manager had said I needed to pay for my room. I was confused, I had just paid cash! While talking to the manager, Natalie, we found out that the man had paid for the previous night in cash, and refunded the charge on my card. I was telling Natalie that he should have let me know about it, when one of the front desk Agents, Penny, interrupted her Manager. She had been on the phone with a customer, giving them directions, and had put them on hold to cut me off. She put her finger up, in my face, and raised her voice at me. She yells "shhhh little girl!" And begins screaming at me to pay for my room, and how I know I need to pay for it. I was in complete shock. I told her that she cannot talk to me that way, and she threatened to call the police and force me to leave. The manager was standing there with her face in shock, she sadly didn't know how to react. I turned to Natalie, asked for the GMs card and told her I'd be checking out.

I am extremely disappointed that Penny is still working there, in close contact with guests after how she treated me. The fact that she yelled and screamed at me, blew my mind. I have not been back to this hotel since the issue happened, even though I've been to Phoenix more than a dozen times since. I don't think I will return to this hotel, the price is worth it for the rooms, but not for me to be disrespected by one of the staff. I'm so disappointed that they could hire someone as AMAZING as Joy, and then hire someone as awful as Penny.

09/02/15 | Link | Rating: 3.0
36. Jim M.
This is an excellent hotel for a Radisson. The lobby and restaurant/bar is updated as are many of the rooms.  Very well run hotel located maybe 2 miles from the PHX airport.  There's a reliable shuttle bus the will pick you up and drop you off from the airport.  
Very affordable rates, but overall a hotel that seems to "get it".

24/09/14 | Link | Rating: 5.0
37. Sam T.
I'm typically not picky about my hotels. Clean room, semi decent service will typically earn you 3-4 stars in itself. I'd like to say they were busy that week...but it's Phoenix....and pretty empty around if I say so myself...so NO you can't have that excuse.

1)
I'm a frequent traveler and I tend to sign up for hotel chain reward memberships. I stick with Hyatt, Marriott and assumed I would sign with Raddison and stick with these 3 chains. They did not offer me the rewards card during check-in. The gal at the front desk seemed out of it noting it to be very busy....It's Sunday night...there's no one else here but me checking in....

2)
I get placed in perhaps the worst floor (2nd) with the worst room. I had no view out the window...I saw air conditioning units AND it made a hissing sound every 10 minutes which didn't bother me until I noticed it after the 2nd night. I asked for a room change - "Sorry no other rooms available"

3)
The business center looked great. I went in to try to do some studying but the chairs were so low compared to the table. No these are not the height adjustable chairs...

My less than satisfying visit here resulted in me booking at the Marriott for my next stay....

17/06/14 | Link | Rating: 2.0
38. Peter L.
*I originally had this review on another site but I thought I'd add it here as well*

I've stayed at the airport Radisson twice now for Phoenix Comicon. They have a great convention rate and although it's by the airport the light rail is just a short walk away. The light rail takes about ten minutes to get to the convention center.  Yes, there are nice hotels right next to the convention center. Yes, you will miss out on the fun stuff going on in downtown Phoenix during the con. But if you value a good night's sleep away from the noise, this is a great place to stay.

The rooms at the Radisson are great, especially the beds! I can't remember the last time I slept so well. The food is expensive but that is fairly typical for this kind of hotel. We ate breakfast at the cafe and had some burgers at the bar. The food is okay, nothing great, but you might find yourself caving in to it anyway since they have a captive audience.  Another advantage to the great service, if you ask at the front desk they can provide you with a number of menus to local places that deliver to the hotel. There is a pizza place that they recommend (can't remember the name offhand) and it is really good.

The service is excellent. We wanted to take a few beers up to the room on our last night there. Not only did the bartender suggest a good beer that wasn't on the menu but she put together an ice bucket and bottle opener for us! She could not have been nicer. That's just the thing you want after triple digit Phoenix heat! If I come to the convention next year I'm staying here for sure.

07/12/14 | Link | Rating: 4.0
39. Devin A.
This is a review of their bar restaurant, not the hotel itself.

I attend some professional society meetings at this location and the bar always ends up as a good meeting place before and after the meeting. Of course...

The bar at the Radisson Hotel Airport is not huge, but it is a pretty comfy place to hang out. There are a number of tables, the bar, and a workstation bar with a ton of outlets. They have a fireplace, which is wonderful in the winter (but then again, winters in Phoenix are never all that cold anyway...). They have two small TVs so it's not the ideal place to watch a big game, but if you're staying here, well then...you don't have much choice.

The rbg Bar and Grill offers a pretty simple menu - bar food, wine, beer, and liquor. On my last visit, I settled in for their sausage and tomato flatbread with a pint of Kilt Lifter (of course!).

The flatbread was pretty good, but not amazing. There were nice, hearty chunks of savory sausage, but the tomato and cheese was fairly light. What saves this dish is the fresh basil, which gives it a bright, refreshing flavor. If I ordered it again, I would ask for extra basil, and extra cheese. Then I would be extra happy.

The service is very efficient and friendly.

The price is also pretty reasonable. As a traveling business person who spends quite a bit of time in hotel bars I can say that the rbg Bar and Grill is a solid place to hang out and relax after a long day....

08/12/14 | Link | Rating: 3.0
40. Carington H.
I want to start off by saying the Radisson Phoenix airport is one of the best hotels in the valley hands-down. From the time you walk in you will meet a wonderful lady named Joy who is one the front desk associates that works there, to the time you leave you should be satisfied. I am a frequent visitor to this hotel I stay there about 2 to 3 times a month. The beds are absolutely phenomenal, you can also ask for comfort control pillows so you can need to get them soft or firm. don't be surprise if you sleep for a couple weeks lol. The rooms are a little pricey at times, so make sure you get your Club Carlson rewards card and keep track of your points because they build up pretty fast compared to other rewards cards. Also you can use points plus cash which will give you a really good rate on the room when they are high. I have had a problem once with one of the members at the front desk, but the general manager Ted can't remember his last name offhand. Resolved the issue very fast and efficiently. I Recommend this hotel to anybody either staying for a long period of time or passing through.

One thing I forgot to mention is the restaurant in the hotel called the (RBG Grill) is absolutely amazing. I recommend that you try there are hamburger, it is definitely one of the hidden gems in the valley.

09/02/15 | Link | Rating: 4.0
41. Randy J.
I stayed here for one evening and the place was very good. The staff is friendly and the place was clean. They worked on any problems in a quick manner like when I asked them to swap out the TV remote control. It was swapped in a manner of minutes by the maintenance person.

There is a bar and restaurant connected to this place and they are both good places.

All in all you will get your moneys worth if you stay at this hotel.

17/02/15 | Link | Rating: 4.0
42. Lynne M.
Exceeded expectations for an airport hotel. Large suite style room. Decent gym that was always empty. Really close to the airport and Tempe restaurants and bars. Friendly staff.

Breakfast wasn't amazing but I appreciated the effort - a slight step above "continental."

02/03/15 | Link | Rating: 4.0