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Sonoran Suites in Phoenix, AZ

Sonoran Suites in Phoenix, AZ

History

Established in 1997.

Since 1997 Sonoran Suites has been one of the TOP Premier Vacation Rental & Golf Package Providers.  Since our inception we have chosen only the best in accommodations for our clients with hundreds of Golf Courses to choose from.  We still maintain the most competitive packages in the Southwest.  Sonoran Suites prides itself on the model of first class services with affordable pricing for anyone who chooses to travel, golf or stay through us.

 

Company Info:

Rating: 3.00

Address: 7901 N 16th St, Phoenix, AZ, 85020
  • Mon: 9:00 am - 6:00 pm
  • Tue: 9:00 am - 6:00 pm
  • Wed: 9:00 am - 6:00 pm
  • Thu: 9:00 am - 6:00 pm
  • Fri: 9:00 am - 6:00 pm
  • Sat: 10:00 am - 4:00 pm
  • Sun: Closed

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Comments (4):

1. Mike S.
I travel for a living and stay at all types of condos, suites, resorts ect.. and have never been treated with such disregard as here. The rooms are nice and clean but the customer service is not.

It costs $50 to get internet in your room, no big deal but it took them 2 days to install it then it didn't work. Since they only take calls before 6pm, I couldn't contact them until the next day. By the time it was fixed, my stay was over and they refused to credit the $50.

Oh ya the phone never worked the entire stay either. Luckily i never need to call 911.

25/06/08 | Link | Rating: 1.0
2. Katie H.
My experience with Sonoran Suites was wonderful. The staff was helpful and did all they could to accomidate my needs. The location was also perfect and the pool was very fun for my family. Will be using them again.

12/03/13 | Link | Rating: 5.0
3. Mike M.
AC DIDN"T WORK (NO HELP FROM STAFF)
ASKED TO LEAVE THE POOL AREA
REALLY JUST AN APARTMENT*** NOT A RESORT
PROMISED A REFUND THEN REFUSED TO PAY

First, it's not obvious from the website, but you are really just renting a vacant (furnished) apartment. You are smack dab in the middle of a residential apartment complex. Secondly, there seems to be a disconnect between the Property Management and the Sonoran Suites Co. We were kicked out of the pool area...told it was for residents only. The AC didn't work while we were there... we called multiple times before and AFTER the offices closed. No help from the staff. We gave up and had to leave.... I called the next morning and was promised a refund...

I never received that refund and when I inquired after a couple months, they said they reviewed my request and changed there mind. SO... WARNING DO NOT FALL FOR THIS PLACE

11/09/10 | Link | Rating: 1.0
4. Desert Ridge Photography A.
Sonoran Suites is relatively close to my home and since I don't have enough room for guests I frequently put them there.  Over a 10 year period we've probably booked 30-45 nights at Sonoran Suites.  The rooms have always been clean, in great repair and service has always been prompt and pleasant.  The rates have been very competitive especially for the amount of extra space and amenities you get.

11/07/12 | Link | Rating: 5.0