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Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member in Anderson, CA

Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member in Anderson, CA

This page contains the latest information about Gaia Hotel & Spa Redding, an Ascend Hotel Collection Member in Anderson.

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Company Info:

Rating: 3.68

Address: 4125 Riverside Pl, Anderson, CA, 96007
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (132):

1. Joanne H.
I have visited Gaia three times and have mixed feelings about this place. Overall, I feel it's just okay, but nothing special. Those things I am most unhappy with are:  the lack of adequate lighting in the room, the lack of a makeup mirror, the lack of a towel bar in the bathroom where guests can hang hand towels near the sink, the lack of a grab bar in the shower, uncomfortable pillows and mattresses, and neglected landscaping (do they EVER water plants near the guest rooms?). On my latest visit with my husband and daughter, a roll-away bed had been requested, which we found impossible to use. An Army cot would have been more comfortable. The mattress was shocking -- nothing more than some boingy springs covered with a fabric. Simply sitting on this thing was a scary experience. The guests in the room next to ours spent a good deal of time smoking on their patio, and since we had kept our sliding door open much of the time, their cigarette smoke kept drifting into our room. It was horrible. I didn't dare complain to the front desk because my adult daughter had been treated badly when she complained to a male desk clerk or the front desk manager -- whoever he was -- following our second visit to Gaia. He had a bad attitude and handled her complaint in a condescending manner. Although the restaurant staff is friendly, they are all too eager to give your reserved table to someone else without a reservation if you arrive barely five minutes late for your table. It's great that Gaia is eco-minded, but their focus should be on the comfort, safety, and polite treatment of their guests, and less on the eco business they pride themselves in. In the future, I will think twice before I reserve another room at Gaia.

19/09/11 | Link | Rating: 3.0
2. James M.
Amazingly progressive hotel.  Completely eco-friendly. Beautifully designed. Absolutely stay here. This is the future of hotels!  Very well priced and I would have paid more.  Clean very large rooms. Greta grounds. I haven't found a flaw yet. Wish I was staying a couple of days for enjoying the restaurant and spa.

07/10/09 | Link | Rating: 5.0
3. Debi L.
Very nicely appointed hotel and grounds. It is very quiet. The pool is nice and the swans are relaxing to watch. I would stay there again. The price is very reasonable.

06/08/10 | Link | Rating: 5.0
4. Cindy C.
Love this place...  Just a few minutes from the run of the mill hotels in Redding, but you feel worlds away.  Friendly, helpful staff, beautiful grounds, great breakfast, quiet and relaxing atmosphere!  The only reason I don't give 5 stars is that I would love more seating in the pool area!  Four lounge chairs just arent enough, and you have to be a bit of a stalker to snag one.

13/08/10 | Link | Rating: 4.0
5. Graham A.
Large room, comfortable bed. Agree with other posts that the lighting was not bright enough at night. Very quiet, yet right next to I-5. The Woodside Grill evening buffet was great value and delicious.

02/09/11 | Link | Rating: 4.0
6. Shannon M.
I really liked this place. I have stayed there a few times now and always look forward to it. This last time I had, in a rush, accidentally left one of my belongings in the bathroom in the room. I am 150% positive I left it in the basket in the bathroom next to the sink. I called the same day to see if it had been found by the house keeping staff and magically they said no. NICE FIND LADIES?!?!?! NOT GOING BACK!!

03/10/11 | Link | Rating: 1.0
7. Carrie R.
Love this hotel!!!!!!!  Brand new, everything was wonderful, from the healthy continental breakfast, clean saline pool and hot tub, friendly staff, nice workout room, to the art on the walls.  Loved that the place is green and beautiful! Outlet stores are a quick drive down the street as well!

18/06/09 | Link | Rating: 5.0
8. Sarah B.
We stayed at Gaia Shasta Hotel on a recent road trip from the Bay Area to Portland.  My husband, son, and dog had a great experience.  We were greeted by a very friendly young man at the desk who checked us in right away.  We were impressed by the clean grounds and pretty stylish room.  It was much cooler than the typical chains and a bit cheaper too.  I was impressed by the saltwater pool and the environmentally friendly aspects of the place.  We were exhausted when we arrived and ate at the restaurant for ease.  I had the shrimp pasta and salad with a nice glass of wine.  The bar selection was good and the quality of food was better than typical hotel food.  We left very early and it was very easy to jump back on the freeway and head home.  I wished there were more places like this - environmentally friendly, kid friendly, dog friendly, clean, inexpensive, with decent food and good service.  Is that too hard to ask for any more?  I would have given the place 5 stars but I would improve two things - 1) The place was pretty empty and they gave us a room with a view of the road.  They could have easily given us a room with a patio that looked out to the fountain and courtyard (with two beautiful resident swans btw). 2) The hotel is situated on the Sacramento River but there is no access to go down to the river.  For all the other cool features they could put in a little path down to the water.

07/11/11 | Link | Rating: 4.0
9. Jane S.
This used to be my favorite hotel.  A perfect stop between where I live in Oregon, and Los Angeles.  I used to stay here often - at one point, every two weeks for almost a year and a half.  Not any more.  There is no wifi in the rooms, and now the rugs are stained and dirty, and even the chair and footstool in the last room I stayed in was stained.  And whatever you do, don't forget any thing in the room! I left a dog's blanket that cost me under $10 new:  It cost almost $22 for them to ship it by air less than 500 miles away, even though I was originally told the charge would be about $5 or $6.  Why?  Beats me....  The front desk person I talked to afterwards said that they have no control over how they send things, that they "have to use FedEx air express".  Oh, really?  I run a business and I have other options, including good old US mail.  And when I asked the manager, Erica, to call me back, she never did.  I guess customer loyalty is not enough of an incentive to rate a courtesy call.  Well, Erica, if customer loyalty and courtesy are so low on your "to do" list, then you can be assured that when I travel down to Los Angeles next week, and come home again the following week, my "to do" list won't include reservations at the Gaia.

06/11/12 | Link | Rating: 1.0
10. Alan P.
Staying at Gaia was a wonderful experience.

The environment was comfortable and natural. Some rooms include a patio with wooden reclining chairs right in front of swans and the pond.

This hotel includes a pool and fitness center and free wi-fi and breakfast. The breakfast was enjoyable and a great way to start the day, hearing the spirit raising voices of the friendly staff.

Everything was relaxing.

03/08/09 | Link | Rating: 5.0
11. Nick L.
Although our 4-night honeymoon stay at Gaia Shasta Hotel was fraught with screw ups for which the management was ultimately responsible, I feel I have to give a 5-star review because we paid about $500 for what should have been over $1000 package. Normally because of the problems, I would give 2 or 3 starts, but I honestly believe that as the new management of this wonderful resort gets adjusted in the coming weeks (date of this review is 19 July 2010), it will be 6 out of 5, as in the best resort I've ever been to especially at the nightly rate.

Pros:
-The grounds are beautiful
-Spa on sight, not a 5 star spa but looks nice and flexible hours; the staff gave us high end free cosmetic promotional stuff and were very accomodating (we got a 2 1/2 hour couple's massage for $200 and they never gave us a hard time about having rescheduled 3 times)
-Location is an hour from 3 of the most interesting and beautiful locales in the US (Whiskeytown Lake, Lassen Park, Mount Shasta)
-The restaurant (Woodfire Grill) is 5 star (see my review)
-The staff (grounds keepers, house keeping and front desk) catered to our every need
-The rooms were gorgeous
-No problems with our dog staying in our room with us
-Brand new flat screens with cable
-Pool and hot tub (close at 10pm but we stayed late and no one bothered us)

HOWEVER, I do not think everyone will get our deal. I was on the phone for over two hours simply convincing management to honor their internet advertised deal.

Cons:
-We were given a room with a shower only (intended for handicapped access) and were told initially that all rooms had only a shower. Finally we were given a new room on the second night.
-The "bungalow" rooms DO NOT have WIFI. This is FALSE advertising! I demanded that they at least change the advertising and they blatantly refused to change it but said they would work on getting WIFI to those rooms.
-They do not intend to honor their package deals as they are advertised on their web page. We thought that the "Love Is In The Air" package seemed too good to be true. Believe it or not, this was the manager's rationale when I tried to hold them to the deal. She actually told me "you should have known that was too good to be true". Funny. But they did honor it finally. Just make sure to get a MANAGER to tell you that you will get what is advertised (we talked to a front desk kid before we arrived who said he "didn't know" and management would get back to me, which they never did 7 days later). If you don't you will end up spending several hours on the phone trying to get it worked out like I did.
-I never actually spoke to the real General Manager. There had been a death in the family which likely lead most of the problems I had. I was also told that several members of the management team had quit or been fired and they were struggling to realign.

20/07/10 | Link | Rating: 5.0
12. Angela S.
I enjoyed my overnight at Gaia and with a few tweaks this place would get all 5's.  Comfy bed.  Quiet room. Good water pressure.  The primary things I want in a hotel room.  The fact that this place takes "green" seriously is a nice bonus.   Now for the minuses - the drapes.  The windows have 1 set of black-out drapes so you're either in the dark or naked, perhaps literally, to the world.  How about some sheers?  Is there something not green about that?  I would have loved to have some daylight in the room without having the world looking back.  And info - info on the hotel, the room amenities, the spa services, the area, etc.  It would also have been nice to have some info on the attached restaurant, how to work the windows (so you don't have to listen to the loud air conditioner while trying to watch tv or sleep), how to work the tub/shower faucet (very different from most hotels I've stayed in), a tv feed that worked (what IS it with Dish Network - every other channel gets you nothing but a big "NO SIGNAL"), a tv that isn't affixed to the wall so you can actually view it easily from the bed, and also isn't 15 feet from the bed or chair where you're trying to relax while catching up on the days events.  I loved the skylight in the bathroom - except at night it doesn't help and the single light in there is your typical, low light CF, ditto the nightstand lights - dim and not very useful.  The king room is HUGE!!!!  Seriously large, see comment about the distance of the TV to the bed.  These little things combined into a less then amenable stay.  It truly felt like a dorm room with the lack of ambience - including no artwork in the very high ceilinged room.

27/08/12 | Link | Rating: 4.0
13. Troy F.
If it was solely based on amenities and the facility, this place would get 4 stars. Unfortunately, the service here deserves the 2 stars. We got in at about 11:30 after leaving from Portland. When we walked in, a female receptionist was chatting with a guest and a male was on the computer. After about 2 minutes of patience, I asked the guy if he could help me. Without looking up, he merely said "I'll be right with you". A few minutes later, he  finally helped us out and his crappy attitude was more and more evident. When we got to the room, we called to ask if they had any utensils to eat something with, whereupon this guy, Morgan, proceeded to play dumb to the fact that there is a restaurant attached to the lobby and then acted as though we were morons for thinking they might have access to it. When we checked out, 2 receptionists and a manager were gossiping about another female employee. No questions were asked about our stay at all. We decided to inform them about Morgan's bad 'tude and all they did was stare at us with gaping mouths. If I were staying at a roadside motel for 50 bucks a night, this would all be a bit more acceptable. But these folks' website boasts about being a premiere resort and spa with impeccable service, etc....

30/07/11 | Link | Rating: 2.0
14. Sarah F.
First, this is a motel that they try to pass off as something more.  When I got to my room I noticed I didn't have a hair dryer.   I called the front desk to see if they could bring one up and I got nothing but attitude, all rooms are advertised to have hair dryers.  They made it seem like asking for such a simple requet was like asking them to move mountains and they're response was there was nothing they could do about it.  When I told him that wasn't ok with me he laughed at me...seriously!  I never got a dryer, even when I called the next morning.  I left two messages with the manager and never heard a thing.  The Hilton up the road is much nicer and you'll be able to shower and dry your hair.

28/06/11 | Link | Rating: 1.0
15. Jean C.
I was in Redding for business and decided to stay here for one night.  I wish I could have stayed for a week.  I will definitely go back.  The staff at the front desk and in the restaurant were extremely friendly.  This is one of the cleanest hotels I have EVER stayed in.  And it environmentally responsible.  There was a refrigerator, iron, microwave, and coffee maker in the room.  Flat screen tv with a gazzillion channels.  And all for $60 a night.  I didn't get a chance to use the spa but I hope to next time.  I highly recommend this property.  Expedia rated it in the top 1% of hotels in the WORLD.

23/04/10 | Link | Rating: 5.0
16. Amy H.
Great hotel in the north state-- we had some issues with checking in - however, they were responsive to the issues and we have a free nights stay coming to us. Thank you Gaia!

Woodside is a great restaurant too! Super fun place for a quick get-away if you are local.

21/02/11 | Link | Rating: 4.0
17. Jake M.
DON"T BOTHER!!!!  We were extremely disappointed with our stay here!! Had booked and received written confirmation for one of the large special "river rooms" for our anniversary.  Were put in a standard room overlooking algae-filled pond, fountain not working, "deck" chairs broken down.  Went back to office to ask and told "computer glitch"...no river rooms available, no apology...desk staff very flippant...tried to talk to management several times over two days...no one ever available...loud wedding reception band played until midnight!  This place might have been nice at one point, but we found the customer service very poor and defensive, the place generally run down, the restaurant food only average. A very big disappointment overall.  It seems like a MANAGEMENT problem....who is in charge???!!  Just today, I received an auto-email saying they hoped we enjoyed our stay!!  Obviously, no one cares!  To top it off, if you try to write back to the email address listed for management, it is a dud...goes nowhere!!  TOO BAD!  This place tries to create an interesting niche as a "sustainable" hotel, but much has been lost, forgotten, and misdirected...the idea of SUSTAINABLE CUSTOMER SERVICE AND SATISFACTION should be addressed!!!

31/07/11 | Link | Rating: 1.0
18. Joshua M.
Oh so modern, oh so energy efficient.  None of that matters much to me when the room above you sounds like a track and field event is going on.  Or when the housekeeping staff is carrying on loud conversations early in the morning outside your door.  The wifi essentially did not work at all, and the TV was mounted crooked (I know, that sounds like a minor issue, but try watching a crooked TV).  I was definitely happy to get the heck out of this place the next day, although I can't say I was feeling very refreshed.

25/12/10 | Link | Rating: 1.0
19. James H.
In the entire greater Shasta/Redding area you are not going to find a better hotel. The service is great, the place is spotless, the restaurant very good and the location is easy to access if you are trekking up and down the I-5 or going up to Shasta and need a place to stay. I can't say enough about the friendliness of the staff. Heck even the swans in the lake are friendly. For the area I am giving it 5 stars!

26/07/10 | Link | Rating: 5.0
20. Bebe D'hala D.
Wow. Talk about an oasis in a mirage. This is a diamond of a place the only three star hotel within a 100 mile radius. This hotel is an Eco friendly, bungalow feel hotel with open patio seating. There are Pools and fountains around the well maintained grounds there were two swans residing there last. You can even rent those two cart seat bike to tide around the large grounds. The breakfast is gratis, beds are so comfortable , clean, friendly service and superb restaurant. All in all a fantastic get away would come to the area just for the hotel felt  like Napa without being overpriced it was a deal !

19/01/11 | Link | Rating: 4.0
21. Bob K.
Booked a stay here on a road trip based on the lower cost and the ratings.  From I-5 it doesnt look like anything special.  Different layout - 3 two-story round hotel units.  Has a natural courtyard with ponds and fountains.  The rooms were large and clean with very comfortable beds and nice linens.  The bathroom had a big tiled shower with dispensers for shampoo, conditioner and body gel.  The A/C unit worked very well.  Some noise from the highway but not enough to disturb me.  Nice flat panel TV.  I enjoyed the saline pool and the small hot tub.  Exercise room was large but with only a couple pieces of equipment.  The on-site grill was fantastic!

29/09/12 | Link | Rating: 4.0
22. KB S.
GAIA ANDERSON (name change? - there is another Gaia just south of Napa in American Canyon) is a peaceful oasis about 9 miles south of Redding, CA.  A "green" hotel with a lagoon in the middle and the Sacramento River on one side (rooms with a river view about double the price those on the lagoon).  

The room I had was quite spacious, very clean, with a great bed.  Flat panel TV (with many stations available), a comfy reading chair, work desk, micro/refrig, and a small patio with Adirondack-like chairs.  The bed was quite comfortable and the heat/ac worked well.
The staff was courteous but not warm.  I did not eat in the restaurant but it looks somewhat upscale- as are the prices.

This place gives you a lot for your money- reserve on line for the best rates.

I will stay there again.

15/04/10 | Link | Rating: 4.0
23. angel l.
I was disappointed when I first pulled up to the hotel, the outside was not very impressive but when you get inside it is different.  The staff was very friendly and helpful and the rooms were very nice.  The bed was extremely comfortable and very clean.  I loved the swans, they were gorgeous!  It is also right next to the river and we decided to take a little stroll which was fun.  I went for a wedding not far away so I did not get to use the spa or restaurant, but if we make it that way again I hope to because I heard it was very good.

11/06/12 | Link | Rating: 4.0
24. Amy M.
Finally, REAL VALUE for the dollar! People at the front desk were very helpful. They upgraded me as I had arrived rather late and there were nicer rooms available. The room was clean, spacious, and I slept like a baby. One reviewer mentioned that there was no Duvet cover on the feather comforter which is true, however I have seen this done many times like this in hotels. They cover the comforter with very large thick sheets top and bottom and tuck them over. Really, there isn't much of a difference and both ways work. It's VERY good to finally see more hotels skip the lame little bottles of shampoo and conditioner, and instead offer regular sized bottles installed on the wall. Less waste and less mess. If I'm ever in Redding, CA again, I'll definitely stay here again.

22/03/11 | Link | Rating: 5.0
25. Sabrina T.
We had an amazing Wedding there!  They were so accomodating, the food was excellent and on time, the staff was helpful and the ceremony and reception sites were beautiful!  Thanks so much!

08/07/12 | Link | Rating: 5.0
26. Stefan N.
Unexpectedly nice hotel off the I-5 highway. Clean room, comfy sheets and bed, modern bathroom. Loved the natural light piped in through the bathroom roof (2nd floor)

24/10/11 | Link | Rating: 4.0
27. Beepbeep n.
I stayed here a handful of times during their first year and 1/2 in business and really enjoyed the experience.  It was a clean, quite, well kept hotel and a fantastic property.  Plus the price was very reasonable given the nice rooms, feather pillows and comforters, patios, and general atmosphere.  They have a free breakfast, but it starts a bit late if you are a business traveler that needs to peel out for work.

I do have to gripe just a bit, you zeroscape and put in native plantings to be green, but then you have a pond with a fountain and black swans?  Really?

11/06/11 | Link | Rating: 5.0
28. Lala W.
While driving to Washington I wanted to stop at my midway point which was the Redding area. The Gaia popped into my yelp account and we decided to check it out. Parking, decor, and front desk were all fantastic. No problems and the place was beautiful. Fresh modern and environmentally friendly, so cute! It only gets 3 stars because, the main reason for our visit was a bed to sleep in, and this bed was horrible. It felt like I was sleeping on the floor. If you like extremely firm beds, this is your dream hotel!!

02/12/11 | Link | Rating: 3.0
29. Jeff W.
don't understand why people rave about this place.

I think I am misled by both guest reviews and the pictures posted in their website.

The hotel is located in the middle of nowhere, it doesn't offer
complementary breakfast, only complimentary coffee. But it has fantastic reviews and nice pictures, so I think I can give up other stuff to enjoy the ambiance. WRONG WRONG WRONG!

the room is irregularly shaped, with minimum amenities. No fridge, no micro-wave, no couch. There are 2 drawers in the whole room. are you kidding me? I need a place to lay out clothes of my family. am I supposed to leave them on top of the table?

again, why are you so excited about this place people?

06/09/11 | Link | Rating: 2.0
30. Dave P.
Stopped by for breakfast, wow everything was great. Omelet bar was the best, great service and I here this is the place to have a wedding.

13/11/11 | Link | Rating: 5.0
31. Liz K.
A nice place to stay, especially for the price. We stayed on a Thursday evening and paid about $70. The room and bed were very comfortable and I really liked the cute little pond with the swans they had out back. They even had some nice Adirondack chairs on the patios of the rooms that faced toward the pond. The free breakfast was great, with loads of fruit, organic cereal, muffins, pastries and more. It was definitely one of the best complimentary breakfasts I've had at a hotel, and a great way to start out the day.

I will definitely stay there again if we find ourselves passing through, and I might even go a little out of the way since it beats the pants off any other hotel you would stay in for that price.

29/09/09 | Link | Rating: 5.0
32. Reena P.
Comfortable, clean hotel. Very earth friendly. Friendly, courteous staff. Good parking. Nice meeting and event facilities. Good restaurant on property with large portions. Enjoyed my stay.

13/12/11 | Link | Rating: 4.0
33. Thibault P.
A great place ! I spend 4 days with the family there, and it overpassed our expectation. Close to I5, but you do not ear it. Rooms and beds are comfortable.
Service was great and the organic breakfast is better than many places.
Our kids also really enjoy the saline pool and the jacuzzi.

10/08/09 | Link | Rating: 5.0
34. Krishna D.
Disclaimer:I have been in the service industry for over 30 years.

I stay at the Gaia once a year on the way back from a family reunion. I usually have my nephew with me and we get a double queen bungalow. This is the 5th time I stayed here. I talked my family into staying too, this time so we got three bungalows, one for my brother, mother and his two daughters, one for my sister, her guy and their two kids and one for me and the nephew.  I booked via the hotel website about a month ago, but also called one time to change reservations. @ no time did anyone inform me the lawn in the middle of the bungalow area would be hosting live music 6 to 9.
Disclaimer no# 2 My folk our picky, they can will complain and ask for compensation. If they all came to my spot, I would be afraid.... except this time, they were right. Beside the mellow rock sound check as we checked in, my sisters room was infested with wolf spiders.  There were 4 or 5 dead ones in the room, including one smashed into the rug by the patio door. The rafters on the patio and front door where filled. The front desk guy declined to call the manager for my sister, saying that 10% off was the best was going to happen. "He already knew what management would do." That's just dumb. Pass the buck of complaints to management, don't say things that aren't true. Its managements job to make that decision. The head chef was also functioning as the manager that night, comped the entire family to a buffet dinner. That's a 150 dollar value! Personally, I wouldn't have comped more than 4 in the room. Kudos. I don't know the guy, but his affect told me that he was having a lot of friction between departments. He had that "damn, here we go again" feel.

The place is having some growing pains for sure. The spider room was really a fail by room service and proper notification of parties for regular hotel guests is essential. That means somebody dedicated to web updates on all the platforms you advertise on, including Yelp, Orbitz, etc. Personally I was not bothered at all by the live music, but I don't have 4 small children I was traveling with all day either.

If I had booked a wedding party night that lasted til 12,without knowing as described in the reviews. I would have been pissed. Hopefully, some of the kinks will be ironed out, soon. I work parties that take over hotel pool areas, and have taken to insisting that management inform ALL guests not attending the party. Most are guest are ok, as long as it isn't sprung on them.

Hopefully these observations will be taken as  constructive criticism. Cause the place is off the charts fantastic! Beautiful grounds. Great beds and rooms, eco friendly. classy, friendly staff. Fantastic restaurant. As a 51 year diner, veteran to many buffets, it made top 5 of all time, Only 9 or so selections but all impeccable. Made to order pasta bar, roast beef, apricot chicken(the only average offering), enchiladas, salad all entree level quality.
Also ordered off the menu the next night and similar quality and value. This chef has kitchen working at peak efficiency. The front of the house.... friendly, a little untrained, familiar, sort of like a local Redding spot would be. I enjoy the service, gaffs and all, immensely.

The pool area is too small for a resort/destination spot. Which is what Gaia seems to becoming. I would suggest converting the duck pond. That said, it a lovely little pool with a big adjoining hot tub.  
maintenance NEEDS TO ATTEND TO THE HOT TUB STARTER.  BUTTON. It works, but it takes a little touch and go.

I knew this was coming, but when I checked out, my triple aaa discount wasn't applied, and my meal from the night before wasn't comped as promised, both were rectified without incident. Best value in the Redding Area, by far. Great place. But a firmer hand with staff and a more productive problem solving matrix needs to be developed. The staff is in a defensive, us against them mode. Its not fully developed, but I hope they can turn that around before it does.

So in, closing, love you, Gaia, but it's not ok to book weddings and entertainment without full disclosure to non attending guests. Kick housekeeping in the ass, and please, keep it going. You are a stellar place. Chef is a badass, and growing pains when your successful are just part of the show.

To guests, if wedding parties are a no no, ask in advance. The hotel website always matchs or beats orbitz and travelocity. So direct contact with staff is easy. Love the morning free coffee, the cucumber and strawberry flavored water. The staff, the grounds, I highly recommend it to all those who read this, as long as you do your p's and q's

Next year, family reunion is near Weaverville, but I still plan to stay there after. Gaia, even with a few temporary cracks, rocks!

ps wifi is spotty, the farther you get from the lobby.

22/08/11 | Link | Rating: 4.0
35. zheng y.
This 'green' hotel is only a year or so old, and is set up in a very convenient way.  We had a conference here, and everything was so good.  The conference building overlooks a lagoon with swans swimming by.  
The hotel is set near the woods, with lots of native landscaping, and it has a restaurant, pool, and spa.  Kid friendly, and lovely.  The photos on the website do not do justice.
Great staff, people who actually care if their guests have a nice stay.  I would stay again.
(This was previously called The Gaia Anderson, but the signs and website have this new name, so maybe the other reviews should be renamed.)

03/08/09 | Link | Rating: 5.0
36. C B.
Stayed here a few years ago and it was awesome...Stayed here recently and not so much. Super loud - freeway and train. Also a little gross - found a bottle cap by bed. If housekeeping left trash, what else was missed?!? Super disappointed compared to the last time we stayed - must be a few different classes of rooms.

09/04/13 | Link | Rating: 2.0
37. Cheyenne C.
The reviews were good and the pictures made it look lovely. However, we were very disappointed with what we found. The walls are PAPER thin! We could hear the doors open and close from other rooms all night long. Our room smelled like a Las Vegas hotel room... Gross! We will never be back. Stay at the Red Lion in Redding instead!

05/01/12 | Link | Rating: 1.0
38. Matt C.
I stayed last night and was very impressed with the hotel. We were just driving through on our way home and decided to stay based on the other recommendations on yelp, and we were not dissapointed. In fact, we wanted to extend our stay!

The hotel is brand new, everything was well appointed, and there's a list of 100 Eco-friendly things the hotel does differently from everyone else. From the circular designs of each building to the constant sounds of running water outside to drown out the noise of traffic, they achieved a very peaceful place to stay.

We didn't get a chance to try the complimentary continental breakfast, but it sounded very good. Next time we have to drive to L.A. we are definitely stopping.

Amenities include free wifi, and pets are allowed for an extra $25.

24/06/09 | Link | Rating: 5.0
39. Jeremy C.
This hotel was great.  There was a special going on, so it was only $80/night, and for that rate especially it was just great.

The fountain is nice at night with the windows open -- awesome.

My only real complaint about the hotel is that they seem to spray the pillows with febreeze -- they cleaned the room while we were at breakfast, and when getting back they were still wet, and smell funny.

As for the "green" aspects of the hotel, they did just fine overall, but there was some really easy things that could easily be done to improve the environmental impact of the hotel and experience:

For the restaurant:

* Get rid of the single serving butter, cream cheese, etc., during breakfast -- and don't replace them with bulk containers separated into individual plastic cups (as they were); sorta defeats the point!

* Keep enough clean dishes stocked so that people don't have to use the e.g. paper coffee cups merely because you've run out of reusable ones.

For the hotel:

* Towel racks/hooks!  One two-pronged hook on the back of the door is insufficient when you're trying to encourage towel re-use.

* I love that the bathroom has a skylight, but the bathroom fan is wired into the bathroom light, so it's impossible to turn the fan on by itself when the skylight provides enough light (morning shower especially).

* The coffee maker provided uses single serving coffee wrapped in plastic wrappers and containing a single use plastic basket.  Ugh.  And it's not even any good.

* The displays in the lobby showing estimated power and water use and CO2 emissions are pretty cheesy.  Kinda silly to waste power for 3 LCD screens just to show a display which is not even real time.  Why not have some frames to hold e.g. a weekly printout?

10/08/09 | Link | Rating: 4.0
40. Tiggy F.
This is a great hotel (and not just for the Redding area), eco-friendly in a modern, luxurious (and pet friendly!) way. The rooms are large and quiet, the beds had wonderful linens, good mattresses, big screen TV and the AC works well on those hot summer days.  The bathroom is large, cool and inviting and the products are Gilbert and Soames.

The grounds are nicely landscaped and the ponds add a nice cooling touch. The whole design fits nicely into the northern California setting, the staff is as nice and professional as it gets and the breakfast includes a number of very tasty options.  Highly recommend!

20/09/09 | Link | Rating: 5.0
41. Mrs. K.
Stayed here for a work trip and really enjoyed it.  I had never stayed at an "eco-friendly" hotel before so it was interesting to see the differences compared to a typical hotel.  

Pros:
Modern
Cozy beds (bed was on the firm side, but the bedding was great)
Large rooms
flat screen tv
breakfast
room was clean and smelled fantastic
Staff was super friendly
eco-friendly
relaxing atmosphere around hotel

Cons:
The doors slam really loud... the entire building shook every time someone closed their door
Restaurant should stay open later
No refridgerators (because of their eco-friendly approach)

I would stay here again!  You won't find an updated/modern hotel like this in the area.

26/08/09 | Link | Rating: 4.0
42. Sam K.
We arrived after driving for 5+ hours.  it was 101 degrees.  The room was clean and chilled.   For a green hotel they could plant more trees to have some shade.  By the time we got our luggage in the room we were dying of the heat .. it was a flight of stairs and far end of the the building from where we were.   The mattress on the bed was just ok .. could be much better.  They adjacent restaurant "wood side grill "  sucks for service and ruined our day  with extremely bad and lousy service.   Overall if you are looking for spending a night as a stop over during your journey, I would recommend this hotel but nothing for fun.  
They have flat screen tv in the room but poor quality below standard def  picture on them .. I believe its the transmission coming in.  
They have wifi which is basically always weak signal but works
The staff needs to be put through training..

11/08/10 | Link | Rating: 2.0
43. Blair C.
I recently stayed here when I went to a friends wedding in the area and was hoping to give it a better review but it had quite a few issues. The two positive points were the rooms were nice and clean and the restaurant had a good breakfast. When I called to switch the reservation from another hotel I was told they had WiFi and a gym. When I got there I was then informed they only had WiFi in the lobby not in the guest rooms(They should clearly state that on their website but they don't) and that you could connect to the internet through an ethernet cable in the room. I hook my computer up to the ethernet cable and it doesnt work. I then call down to the front desk who informed me that the internet was down and they had no idea when it would be back up. Then we have someone staying in the room above us making a ton of noise i.e. stomping on the floors, slamming doors etc. so I go down to the front desk and ask about switching rooms and am told no we can't that they are booked. When I originally checked in I heard the head of housekeeping tell the front desk person that they are 38% unoccupied for the night. Interesting.  Lastly I go to use the gym before I head to my friends wedding and there is no equipment at all in it just a big conference table.  I go to the front desk to inquire what happened to the gym and am told they had to clear it out for a wedding they are having in their events room. When I complain to the person at the front desk  that nothing is as was promised by the website and person who took my reservation, all I'm told is I'm sorry and to talk to the front desk manager in the morning. I even asked can I just cancel my reservation here and go to another hotel(since I had only been there an hour) and not be charged anything. I'm told no.  Next morning my husband and I go to talk to said front desk manager and she conveniently didn't come into work. This hotel needs some improvements in its managerial and customer service aspects. There should be a manager on duty available on the weekends and the front desk should be able to offer some sort of compensation or refunds when their hotel is not living up to expectations not just a half hearted 'I'm sorry".

23/10/12 | Link | Rating: 2.0
44. Timber B.
Extremely unethical business practices.

For example, the searching of rooms, resulting in arrest or confiscation dependent on the findings.

Recent documented physical altercations between guest's and staff.

Understand and be warned, the contents of your room are subject to search if warranted by teenage hotel employees.

Seriously this place used to be amazing, what happened!?

Our stay was like watching cops!

According to the police detectives we asked, when we thought a murder had taken place in the room down the hall ( 15 - 25  officers ) we were told the hotel was exercising there right to search rooms at random.

F-

10/12/10 | Link | Rating: 1.0
45. Mike S.
I can imagine that this place is more expensive and books up pretty quick in the high season. In the low season, they're just competing with other hotels for the overnight guests so the rates are very competitive yet a much better value than you'll find anywhere nearby.

Our room was nice, clean, spacious, comfortable and quiet. We had a pet friendly room for no additional charge. Desk staff was friendly, welcoming and professional. Excellent coffee in the lobby was a nice bonus.

The restaurant (Woodside Grill) was was more upscale than I expected and the food was excellent. They have a decent selection of local brews on tap and of course I felt my duty to sample the Tangerine Wheat from Lost Coast Brewery. That and a very delicious 1/2 lb gourmet burger were just what the doctor ordered after a long day of driving.

I can't say anything negative about the place. I just glad we found it vs one of the lousy chain hotels. Had we not been in a hurry to get to our destination, we could have easily spent a few days there just relaxing.

Given the choice of this or one of the lousy chain hotels in Redding, do yourself a favor and grab a room here if given the opportunity.

01/04/11 | Link | Rating: 5.0
46. Janice O.
I had always seen the sign from the freeway on my drive up to Oregon, so decided to stay here one evening. Little did I realize that this hotel is a great, hidden secret. Touted as an environmental-friendly hotel, which is nice, I felt it was the peacefulness that was the true priority.

It was great to be able to follow the signs in order to get to the hotel, which is literally next to the freeway, but a bit hidden behind trees. Once on property, the staff is friendly and helpful. The hotel has 2 levels and 3 buildings. I stayed in a room on the 1st level which allows you to have a patio. There is limited patio furniture, but if no one is using the furniture in front of another patio, I'm sure you can move it to your's. Since it was a cool day, I kept my patio screen door open and was able to hear the peaceful fountain.

The room is spacious though I did wish there were more light sources as what was in the room didn't really make it all that bright and the wireless internet was a bit spotty. However, there is a microwave, coffee-maker and refrigerator. There are a few family cottages and a spa on-site. And it is dog-friendly. There is a place in the back of the property that dogs are not allowed to go, and there are signs saying so, but there are plenty of other spaces for them.

Otherwise, for the price (I paid under $100), this is a bargain. I will definitely stay here again.

21/05/11 | Link | Rating: 4.0
47. Stephen K.
Price was good, and the room was clean and large. I like this place, but not as much as much as my wife. She loved the place. Very well planned plan, but next time I will get a room on the top floor. Could not open the blinds, since people kept walking by.

The 2 for $7 breakfast was very good, and kids 12 and under were free. Kids spent a bit of time looking at the fish in the huge pond on the property.

On the door side is the hot tub is not soooo hot. Just luke warm at best. If it were hotter, I would have given it 5 stars.

Will be back the next time I am through.

20/11/10 | Link | Rating: 4.0
48. Nikki c.
Depending on the nature of your trip you will either love or hate this place.  Some of the rooms face the parking lot or walkways, which mean that you will end up with your shades drawn 99% of the time for some privacy.  There are NO elevators, so take that into account if you ask for a second floor room.  There are also little cabanas which some people in our group loved.  They have meeting rooms on site, but we had problems with wireless in the meeting rooms.  Considering how close it was to the free way it was relatively quite.

Also - there's nothing within walking distance of this hotel.  So, if you want any other snacks or water or soda, get it elsewhere along the way.  

While the hotel is eco-friendly, it was DARK.  It was hard to see what I was doing, and I didn't want to flash to parking lot to get natural light.  The bed was comfy.  The bathroom had one of those fans that's constantly connected to the light, so it's loud when you go to the bathroom in the middle of the night.

re: the breakfast - it's only complimentary if you book certain packages.  The bed was decent and they had decent cable channels.  Not all of the rooms have a microwave and fridge, so ask for it if you need it.

17/02/10 | Link | Rating: 3.0
49. David T.
One night stay courtesy of a great deal on Priceline; $60. The first impression of the grounds and the check-in process was positive. The front desk receptionist was very friendly and the inviting lobby area had nice chilled water and books to check out. You don't often want to spend extra time in a hotel's lobby, but in this hotel you would feel perfectly comfortable doing so.

Our room was spacious with comfortable beds and a nice work space. The bathroom was clean, but otherwise unremarkable (except for the lack of mini-bottles of product I've come to expect in hotel rooms).The eco element of this hotel means soaps and shampoos are dispensed from wall containers.

My son and I rented the hotel's side-by-side bike for a quick ride around the grounds, which was a nice warm-up to a dip in the rather small pool. Following dinner in the hotel's restaurant, where food is good but service is slow, we took a walk around the grounds and hit the sack. We didn't hear the freeway at all and slept peacefully. Overall, a good experience and a great deal!

19/07/11 | Link | Rating: 4.0
50. Bert M.
As a kid, I never enjoyed going to camp. Mostly because I was not one of the Cool Camp Kids.  You know, with the big bangs and the skinny jeans and the giant ESPRIT bags?  So, inevitably, I'd spend a good portion of the camp sessions sitting in a corner, writing moody letters to my penpal in Sweden.  Yes, that's right.  I was so uncool that I had to go all the way to Sweden to find a friend.

So, it's no wonder that I avoid anything that reminds me of going to camp.  That's why it's a downright miracle that I booked a room at the Gaia Shasta Hotel when my family was moving from San Francisco to Seattle.  Basically, it's the nicest hotel in a tiny town, and it was on sale on Expedia, so I booked.

I was pleasantly surprised!  In fact, I still have to write to them to find out where they get those scrumptious down comforters.  Our room was huge, clean, and eco-friendly.  The hotel grounds are really much like camp, with the crushed rock paths and wooden buildings... but Gaia Shasta is prettier and with fountains in the middle.

The camp of my childhood only had a lake, and it was usually closed due to fungus growth.

Four stars because it's easily accessible (just off of the I-5), has swans in the pond, and is totally reasonably priced for the luxury it offers.

24/02/10 | Link | Rating: 4.0
51. Kristina P.
I was really surprised at how nice this hotel was. I loved the whole eco-friendly theme of the place. The lobby had a tv screen showing how much energy and water is being used by the entire hotel...its good to be aware of whats going on. I know it made me think twice about turning on all the lights because i knew it would effect the meters in the lobby.

As for the room, it was spacious. The bed and pillows were very comfortable. The breakfast that comes with staying here was pretty good too- healthy stuff. You won't find bacon and sausages there  (more like cereal, oatmeal, muffins). The plastic cups they use are even made from corn. You can really see how they try to incorporate eco friendly things into your entire stay.  

The only downside I could think of is that there isn't many things around the area, but it is very close to the freeway so its easy to just get in your car and go.

24/09/09 | Link | Rating: 5.0
52. Monty S.
We were traveling from Los Angeles to Washington State, and the I-5 was closed north of Redding.  In a torrential rain storm, we went from hotel to hotel in Redding, but found either exorbitantly priced places, or rat-trap dumps.  

After quite a bit of running around in the downpour, we got smart and went to a Starbucks to look online.  We discovered Gaia just south of Redding.  The website looked promising, and the price was less than the non-rat-trap places in Redding.  So we headed South, and boy am I glad we did.

It wasn't until the next morning that we found out that Gaia is the third most green hotel in the country (they even have monitors in the lobby where you can see the complex's total output of electricity, CO2, and gas at any given time).  Before that, we were just enamored with the beauty of the room and the grounds.  The carpet has a square pattern where some squares are slightly raised over others - it feels heavenly on weary feet.  The bed is amazing, the pillows fantastic, and above all it was clean, clean, CLEAN.

As we were learning about the green-ness of the hotel the next day, we also learned why everything felt so clean: the sheets, rather than being laundered with bleach, are put through an ultraviolet light that sterilizes them without the use of chemicals.  Very cool.

What is surprising about Gaia is how quaint it manages to feel.  Several small-ish round buildings surround an elegant swan pond.  The second night we stayed (we stayed there again on the return trip) there was a slight mist rolling over the pond, and looking at it from our room it was like being in a fairy tale.

I've been remiss in mention of the customer service - it too was top notch.  It's rare to find people in the hospitality industry who are generally passionate about their jobs, but Gaia is filled with employees who are excited about the many cool and progressive things the hotel is doing, and are eager to share them with guests.  

I'm sure there are many details I'm forgetting - but the overall gestalt was one of peace and tranquility.  What more can one ask from a hotel?

08/12/10 | Link | Rating: 5.0
53. Chad F.
I like this place. The rooms are affordable and comfortable (and pretty big too)! They have a saline pool, which I wanted to try, but the Clampetts and kin were having a belly flop competition until the darn thing closed - so I skipped it altogether. My loss for not being more down home, I guess. I don't think my little gay swim trunks would have gone over very well :)

09/06/13 | Link | Rating: 4.0
54. Isa J.
This is an amazing place.
I wish there were more hotels like this.

This is a green hotel. Everything is new, clean and well  kept. The staff is really nice.
The best part is that it is a really nice building, green and friendly. The little pond with swans was very nice, and the landscape areas with local plants were well thought.

Redding is really hot but the room was chilly and comfortable. The windows were specially wide, so the room was naturally lighted during the day. The windows were operable, so if we wished to open the windows during the evening to ventilate the room it was possible. The carpet was very new and comfortable to walk on. At the top of the bathroom there was a skylight that brought natural sunlight into the bathroom.

We were upstairs and was really nice, but the people downstairs had a nice patio with long chairs to sit and enjoy the late afternoon. There were some people sipping wine or reading a book.

The architecture is not the typical cooky cutter hotel building. It was a clean contemporary line, very modest that fit perfectly into the place. every building had an indoor patio. The hallways around the central patios were shaded and aired with the outside wind.

I really hope there will be more places like this soon.
If you are going to stay in the Redding area you should give it a try. You will not regret it.

13/08/11 | Link | Rating: 5.0
55. ten m.
We stopped in for the night after 12 long hours of driving on our way up to Portland. If it hadn't been pouring rain and 8:00 at night I'm pretty sure it's a beautiful hotel.

From what little I saw between 8:00 pm and 6:00 am the next morning the place is gorgeous. The room was very spacious but didn't quite lend itself to a good night's sleep.

One of us thought the room had to be haunted and the other couldn't quite put their finger on it but awoke the next morning entirely unrested (and he can sleep through anything!!)

We won't be stopping here again, but it was clean and the woman at the front desk was actually quite nice despite the crazy customer in front of us at check-in giving her a hard time.

14/01/11 | Link | Rating: 3.0
56. Norma A.
We enjoyed our stay at this hotel very much due to friendly staff, friendly guests, clean rooms, fresh and crisp bedding, comfy mattress, roomy rooms (we were in a King suite), nice peaceful hotel grounds (neatly kept) and really pleasing onsite restaurant !  However, don't bother spending the extra money for the "river view" as the view is blocked by trees and shrubs and, if you have a small dog, be sure to keep him away from the two white swans who keep strong guard over their pond (they have ENORMOUS webbed feet that kind of creeped me out!!).  

The onsite restaurant, Woodside Grill, offers a wide selection of menu items at moderate prices and we were pleased with the quality and quantity of served food.  Breakfast was particularly delicious.

22/07/11 | Link | Rating: 4.0
57. Anne P.
What a terrific value and it is GREEN Hotel!  Yep, they conserve energy by not heating their saline pool too!  I was a tad disappointed as it looked so inviting..but oh well.  The hot breakfast was terrific.  The gal in the hotel said they only serve local food:  Makes me wonder if the eggs were happy as well as the bacon, and sausage?
The coffee was a 10!  Organic too!
My major gross out gripe was the down comforter did not have a duvet cover on it...how do they clean this or do they?
If you are planning on staying in Shasta or Tehama County, STAY HERE!

17/11/10 | Link | Rating: 5.0
58. Amy A.
The Gaia Shasta Hotel was a lovely and very comfortable spot to stop for the night. It was so comfy and plush!  

They let us show up with my 10-year-old nephew and 80 lb pit bull terrier, and enjoy a beautiful room for only NINETY BUCKS!  The room was HUGE, full of goose down and stocked with spa products.  Breakfast was another $7 for ALL of us (well not the dog) and it was a full buffet --not just muffins and coffee.  In fact, the waitress offered to pack us up sodas and coffee for the road!

After a few hours on I-5, all of us deeply appreciated walking around the nice trails and paths.  The grounds were just gorgeous including a lovely pond with swans, situated right on the American River.  

With a kid and a dog, we figured that our dinner options were somewhat limited so we bit the bullet and ordered room service.  Three entrees, a milk, a wine and a beer came to only $80.  Everything was outstanding and we had leftovers.  Plus, our meal arrived in about twenty minutes.

Initially, I was concerned that with the whole green thing, this hotel would be a bit gimmicky and not so great.  Instead, everything was high quality, inexpensive, and even luxurious!  I almost want to drive up to Redding just to spend a weekend here!

Oh yeah, they're green and I really appreciate that.

Nicely done!

30/11/10 | Link | Rating: 5.0
59. Ebailey ..
Wonderful Hotel, Wonderful Staff!
Timber B.  forgot to mention nobody searched thier hotel rooms until they were caught loading 24lbs of pot into thier trucks wrapped in GAIA hotel sheets. We were staying at the hotel during this ordeal and had no complaints at all.

10/12/10 | Link | Rating: 5.0
60. Tim F.
The rooms are large but they don't have a warm feel to them. It's hard to pin point  exactly why this is so. It might be the green color scheme or the pie shape of the room's design. The hotel calls their buildings "pods" because the shape of the buildings are round. This is a loud hotel. When anyone leaves their room and a door slams shut it reverberation through the pod which can be annoying in the middle of the night.

22/04/12 | Link | Rating: 3.0
61. Sabrina G.
A nice stay for the price. Huge rooms, pet-friendly without smelling like pets and nice grounds for the location (I wasn't expecting much). There was some type of conference going on so the service was slow but otherwise fine. Should I ever find myself driving through the area again I'd definitely stay there.

23/09/12 | Link | Rating: 4.0
62. Randee L.
I have been staying at this hotel for the past three years, and have never once had a bad experience, until now.  Once 5pm rolled around, this place turned into an episode straight out of Jersey Shore. Both nights I visited, there were wedding receptions going on directly across the pond. The music was so loud it vibrated inside my room even with the doors closed. The music didn't stop until midnight both nights.

The second night was the worst. I counted at one point, 30 people across the pond from me smoking cigarettes, drinking beers, and cussing up a storm.  Shouldn't eco friendly mean no cigarettes?

To top it off, we were told by the front desk that there weren't enough chairs to go around for the patio rooms, and we were to take them from other patios. I can't even tell you how awkward the conversations were amongst the guests...everyone "taking" chairs from other peoples patios, all the while rationalizing it that the front desk said that's how it worked around here.

I wrote an e-mail to the manager and never heard a word back...pretty unfortunate. This place used to be so zen-like. Now it's turning into another trashy Redding experience.

30/05/11 | Link | Rating: 1.0
63. Cathy P.
This is the second time we have stayed here traveling to and from Oregon.  We have pets and they are welcome here. it is easy to let them out at night and morning. We love this place.  Very clean, comfortable beds and quiet.  The pond and waterfall make for a relaxing evening sitting outside.  The restaurant is very good also.

06/09/13 | Link | Rating: 5.0
64. Joseph C.
The hotel layout is interesting with groups of rooms in a circular pattern, and each group near, and some looking out on, a pond with a fountain. Rooms are nice, bathrooms are also good, with particularly nice soap and lotion.

Next to the front office is a very nice restaurant. The door on the far side of the restaurant takes you to the facility conference center and in the back of that, they have a small gym consisting of three cardio machines. The pool and hot tub are nice. They offer a basic continental breakfast, which has some yummy mini muffins and coffee, but don't expect anything from the fruit.

Overall quiet and clean, will definitely stay here again.

10/09/11 | Link | Rating: 5.0
65. Randy L.
A shaky four stars. Wanted to love it. Pros: big rooms, comfy bed, upgrade to pond/fountain room, Eco friendly throughout. Cons: rough around the edges, landscaping weak, nice but small pool, chunky architecture. Looks much better at sunset & sunrise than mid-day, softens the edges & native grasses glow a bit. Klimpton meets Holiday Inn? Confused; struggling. Hope it makes it.

28/08/12 | Link | Rating: 4.0
66. Laurie H.
Environmentally Conscious and Pet Friendly Hotel

Only a short drive from Redding, I would highly recommend this hybrid hotel-fancy motel-event location to others.  Built from recycled materials they offer recycle bins in the rooms, a swimming pool of saline water, large sliding glass doors and low flow toilets. The rooms all have outdoor entrances, some closer to the pool and Swan Lake Bistro restaurant building while others open up to a lovely pond including mini bridge, fountain and black and white swans.

I was able to easily use the free wi-fi internet access from my room and near the pond.  The flat panel television was perfect, and the refrigerator was useful for chilling drinks and leftovers. Traveling with the pooches, we were able to tie them up to our reclining lawn chairs and relax on the patio facing a field far enough away from the highway to be peaceful with our coffee and laptops.

Event space - We were here with a family event and experienced a conference room facility and use of the back lawn and catering.  The staff seemed a bit green but had heart and tried to make everything (chairs, temperature, audio) correct for us.  The snack food was excellent, including coffee, ice tea, fresh berries and yogurt sauce, chicken on sticks, cheeses, olives, and fresh bread.

Dog Friendly - Five paws for clean, fresh smelling and spacious dog friendly rooms, outdoor patios on the first floor with screen doors, lawn chairs and tables, dog waste baggies, and spacious grounds to explore on leash.

21/05/09 | Link | Rating: 4.0
67. Tina D.
I stayed here by myself for a mini staycation. Check in was pretty smooth. My husband set up a spa day for me and he thought it was fully setup for the next day.  But upon check-in I was told they were trying to reach me but couldn't.  They didn't leave a message if they actually even called me. No problem I was able to set up my day with a massage, wrap, and a facial. I arrived for my appointment on time only to have to sit there and wait 20 minutes. They performed the wrap and the massage which were fantastic. Jasmine was awsome.  After she finished another lady came in and said there was a mix up with the time and I could either come back later or do a mani/ pedi. I chose the pedi. The girl was ok but she failed to see that my nail polish had a huge smudge on my big toe. I didn't notice till I was back in my room. Well I'm not going back to have them fix it.  What a waste.  When I returned to my room I noticed the door was a jar.  I was staying there alone so I became quite scared. I carefully walked in the room checked everything and called the front desk.  The girl asked me if I could tell if housekeeping had been there.  I told her yes because the bed was made but the trash was still there.  She said well the door is really heavy and she would send housekeeping to get the trash. The girl came right away but offered no apology.  Disappointed in my stay.  They could do better.

03/05/14 | Link | Rating: 3.0
68. Elizabeth A.
This was a really clean hotel, great price, beautiful property, staff was great and breakfast buffet ($10) was awesome! I would stay here again and again!! They only reason I knocked off a star is because the rooms dont have WIFI like stated and the girls at the front desk could not explain why it didnt work and said the rooms generally dont get it and didnt know why. Which was kinda a issue for my husband being he needed to work and obtain internet from the comfort of our room and not the lobby. Other then that, I would stay here again.

17/02/13 | Link | Rating: 4.0
69. Marcia H.
Nice place.   They are missing the mark a bit with upkeep.   Our room had broken deck chairs, missing a fridge and bad coffee maker.  

What made this place decent was the nice setting and clean rooms.  Just needs to work on the little things.

16/04/12 | Link | Rating: 3.0
70. Hiroshi K.
Eco friendly LEED certified hotel. My room came with a 1875 watt con-air blow dryer with a directional air flow attachment, great for long hair. Most places have sunbeam 1500 watt.  They have real swans in the large koi pond.  I had a clean room, with a good and powerful ac. (Redding, Ca can get very hot during the summer!)  I had a modern looking room with fast 3 Mb wireless internet. Enough outlets for iphone, ipod,  and i... Quiet room. Free breakfast and coffee with decaf option. Solar tube / skylight in bathroom provides natural lighting.

Minuses , they forget to refill the body wash dispenser in the shower stall. Small insects sometimes enter the bathroom through the ceiling vent , when the bathroom fan is turned on for an extended period of time.

They have no elevators, since that would increase their CO2 footprint. They use a salt solution instead of chlorine to keep the pool clean.  They use ozone instead of hot water to clean the hotel linens. If you see a large ugly bug near the hotel, do not kill it , because it is a endangered species. One of the trees on the hotel property has been designated as a sanctuary for this insect.

Overral, it was a good place, it could be better.

06/09/10 | Link | Rating: 4.0
71. Steve S.
After a long leg of a road trip we arrived in the evening to a clean and quiet room.  Did all the things that families (3 pre-teens) do to get settled....skip to the turning on the TV by the 12 year old to see what is on in the Anderson part of California....only to see two young naked bodies going at it like there was no tomorrow....  OK I am no prude...but the front desk gave no warning to that sort of thing for those with families...very poor management to allow such a thing as I have traveled around the world and this is usually (well mostly) a requested service rather than this experience ( Yes, i understand the "Americans are too uptight thing"...but some are too uptight about not being uptight about anything).  Families with any old-school values be aware.  

As a note, we stayed away from the restaurant as it was very pricey and it had that feel that it was trying to be a big-city eatery surrounded by fields of stray cats (we watched two said cute and entertaining kittens from our room window wrestle near the parkway--with far more clothes on and more naturally believable than the 10 seconds of the Gaia Hotel TV channel).

That said, except for the cleaning crew trying to enter our room (management again; have a accurate and current listing of occupied rooms to give to their staff), the hotel has a tranquil atmosphere and the morning dip in the pool was refreshing, facilities well kept, and a great start to the day.  

Surprisingly,  I think we would stay at the Gaia again if in town.  Some might want to boycott this place by this one managerial error...I think I could agree with such ideas when I think that this establishment would allow such images to be planted in my kids heads...I am a realist to know that this sort of whiskey for the masses...but to a time and place in their lives this wasn't the time and place.  In a world were we are constantly navigating some remnants of values in a commodities of nihilism in hotel choices, at least we know what we are in for at the Gaia.  We will be better guarded where ever we stay next.  

blah blah blah philosophical about the thing.

05/09/13 | Link | Rating: 3.0
72. Nash S.
When driving up the coast this is definitely a good choice of hotels.  It's excellent for business travel. it is a quiet oasis off of the freeway.

The hotel itself was very attractive on the inside The rooms were spacious - bathrooms were big also. I love how eco friendly everything is . Staff was friendly too!

I will be back often!

05/12/12 | Link | Rating: 5.0
73. Jacquee P.
It ain't the Ritz but it's a gazillion times better than a Motel 6 or a Super 8.

I found a centipede in the bathroom.

Toilets have a small flush and big flush option.

Sheets are sooo niiiice and sooo smooove.

20/05/11 | Link | Rating: 4.0
74. J L.
We recently stayed on our way to Palm Springs. We stopped in late after reading other reviews. We were pleasantly surprised, so much so that we stopped and stayed on our return trip home!  Rooms were very clean and quiet.  Beds were comfortable. Front desk staff was amazingly pleasant at 1am!  We will be back!

05/04/14 | Link | Rating: 4.0
75. Gee S.
No elevator????  How do you stick my family on the 2nd floor and not tell me that there are no elevators for our luggage?  I walked around the building twice looking for the elevator - wouldn't you think that the front desk would tell you about this  if you're assigned to the 2nd floor?  i consider this vitally important information.  Did it not occur to her to at least ask if I needed help with my luggage?  To top it off, I called for extra towels at 9:00pm and the front desk told me that housekeeping doesn't get here until 10 so call back then.  what?!  why not make a note of it and then send it to my room when they get in?!!!  Horrible.  Horrible.  Horrible.  Do not spend your hard earned money here?  I definitely won't anymore.

09/08/13 | Link | Rating: 1.0
76. Chad T.
Car broke down late at night, AAA couldn't get us a tow back to the Bay that night, so we crashed here because they were one of the only decent places that had 3 rooms available. Front desk was courteous on the phone and great when checking in (Seang), friendly and helpful.

I was a little worried with some of the reviews saying things had gone downhill, but perhaps they've turned it back around because the room was spotless and comfortable. The round building shape isn't good for noise at all, all the doors open to inside of the circle so you do hear things in the center.

The big plus to them - AAA took until the afternoon to finally tow the car, and they were cool with us hanging out in a big hallway behind their restaurant  for hours eve though we'd already checked out, and the manager and some other staff even stopped by and chatted for a few minutes at various times. That was great because there were EIGHT of us including two 14 month old babies.....

The two cons - water-efficient landscaping is cool with me, but weeds aren't. Landscaping needs to be badly cleaned up. The major con - WTF was with the housekeeping? We checked in at 1am, and they came by each of our doors THREE times in the morning starting at 7. Really, that's not necessary.

22/08/12 | Link | Rating: 4.0
77. Francesca M.
We've stayed at the Gaia a couple of times.  The first was right after the opening and it was sublime!  Very "Green" and earth conservation sensitive.  The rooms are really big but not all are of the same size.  A/C works well and the staff was really friendly and helpful.  The attached restaurant is really good but a pricey.  Perfect for food snobs though.  They had a wild boar shepherds pie that was probably the reason they were being raided by the fish and game warden upon check out.  ( I thought that was funny myself.)  But it was good!!

Because they are a "Green" hotel, the landscaping has evolved to reflect that end.  Our last visit the grounds were HUGELY unkempt.  Weeds were rampant and out of control.  It looked a little trashy if you ask me.

The last visit also, sadly, left us with towels in the bathroom that were really bad.  ALL of them were really thread bare and WELL worn.  See through and frayed threads on the edges were really disappointing.  I felt like I needed at least 3 towels just to dry off with those skimpy things.  Don't get me wrong, they were clean and not stained but were clearly past their prime with all of the hotel towel bleaching they had seen. I took a picture to post but can't seem to get Yelp to load it for me.

I'll go back and the Gaia will stay at the top 3 of places we'd stay in Redding but disappointing on some aspects means their spot on that list is precarious at best.

30/06/12 | Link | Rating: 4.0
78. Lo H.
Rooms are very clean and staff very friendly and informative.  Only downer was wifi is only provided in the hotel lobby- none in the room.

09/01/14 | Link | Rating: 3.0
79. Laurie S.
We were headed home to Seattle and needed a hotel.  The Gaia had reasonable rates for 12/31 at the last minute.  Check in was a little slow.  There were about 4 couples waiting to check in with 3 people behind the desk.  The one girl didn't seem like she wanted to help so she just walked away.  That left 1 girl that seemed to know her job and 1 that seemed completely lost.  After about 15 minutes (we were 2nd in line) we were checked in.  

Our room was nice and big.  The bed was comfortable.  The bathroom seemed cleaned until I went to take a shower.  There was hair all in the drain.  Slightly grossed out at that.  

Location was good.  It's about 5mins south of Redding right off the freeway.

04/01/13 | Link | Rating: 2.0
80. Sandyann G.
Sometimes when I read other reviewers comments I wonder if we visited the same place especially if they visited the same approximate time I did. When I entered my room I was greeted with the smell of fresh laundry. Not the smell of a dryer but clean crisp air dried laundry. The room was extra large and spotless. When I pulled down the sheets and laid my head on the pillow I felt like the Snuggle Bear falling into soft feathery comfort. I did not hear any sound from upstairs or next door except for the one lone bark from my neighbor's dog. They allow dogs in these rooms? Honestly couldn't tell by the condition of my room. I even had a nice Adirondack chair on my little porch outside the slider. It was nice to sit in and enjoy the natural landscaping and listen to the birds singing while sipping coffee.

Oh yeah, they have full size lotions and soap in the bathroom and even have the soap & shampoo dispensers in the shower. Did suck a little though since I couldn't refill my depleted stash of travel size supplies at home.

I was saddened to walk by the little outdoor fire pit and see where stupid humans had left some plastic bottles and beer cans. If you are going to stay in an Eco friendly environment why pollute it with your garbage?! On the other hand why pollute in the first place anywhere you are...oh that's right you do that at home too! I will definitely skip the chain hotels in Redding and visit here again and may even make this my 'destination' for a few days. Five stars for allowing me to bring my pets.

28/06/11 | Link | Rating: 5.0
81. ARSON P.
What a diamond in the rough.

I was heading to Portland and had got a late start out of the bayarea so I pulled out my HTC EVO 4G and pulled up my Priceline App.  I saw some hotels in the area, put in my price and Gaia was chosen for me.

I didn't think it would be anything special but when I got there it reminded me of the "Aqua Hotel" in Marin County. It smelled like nature in the lobby, kinda hippy-ish but energetic. The lobby was nice and open, felt like it had vaulted ceiling, and the floors looked to have a faux acid  wash about them.

The front desk was fast, courteous and didn't give me that "oh Priceline booking" face that I've gotten many a time before. The grounds were well manicured and there was plenty of parking.  

I gathered my things and headed to my room still not knowing what to expect. When the door opened I was pleasantly surprised. Can you tell that my senses are overactive because I'm all about smells and what I see in all my reviews.  The room smelled fresh, the decor was warm and relaxing and it was quiet.

I immediately kicked off my shoes and jumped on the bed and began making snow angels. I left the room once to grab some dinner, returned to read my book "The Shack" and called it a night. I didn't have time to check out the rest of the grounds near the pool area but when I return for my next stay at the hotel, I'll update my review accordingly.

Like I said, diamond in the rough, pleasantly surprised and can't wait to stay again.

21/10/11 | Link | Rating: 4.0
82. kristina w.
Majorly run down and dirty rooms. Pictures posted previously did not accurately describe the poor condition of this place  Checked in after a long day of driving and the reception was friendly but got to the room and as soon as I set my stuff on the desk I realized it had some thing on it. Peanut butter? Front desk offered a new room but the experience was already spoiled. Hard to believe they are charging over 100 to stay here.

30/11/13 | Link | Rating: 2.0
83. Shelby C.
We have stayed here 2X. We love it. Its clean, well maintained and friendly to us and to our dogs. Its so wonderful to walk into a room that doesn't smell like disinfectant. They actually "CLEAN" the rooms. The air dried linens are great and fresh. The restaurant is fantastic when you consider where they are, in the middle of nowhere. The restaurant is very accommodating when it came to take out for the room.
The price can't be beat. This is NOT Holiday Inn Express. This is a full service (except room service) Hotel.
The Spa is very special. I had 2 spa services from Jasmine and she has real healing talent. They will go out of their way to fit you in.
All in all, its amazing this little jewel exists out here in the boonies.

26/11/12 | Link | Rating: 5.0
84. Melisa C.
I'm really enjoying my stay however.... these rooms are NOT sound proof. I'm currently listening to thumping and bumping above me,  doors slamming, and a motorcycle reeving. I don't know what criteria they are using to advertise sound-proof rooms.  
I just don't get it. Whenever I stay in an upstairs room I walk quietly without shoes and don't slam things around. What the heck is wrong with people?

Pool and hot tub closed due to mandatory maintenance bummer as they are salt water and I love that. Don't know if I would make a special trip to stay here. but if you are passing through and need a place to stay go for it just get an upstairs room. No patio furniture on my patio. The chairs that I saw at rooms that had them looked weathered and may break if you sat on them.

I like the circular lay out of the rooms, the whole eco-friendlienss of it all.  Very good idea I wish more places would do this and I also wish there were more of these hotels closer to me as after family business is finished I won't have a need to stay here again.

22/04/13 | Link | Rating: 4.0
85. wonderland s.
I planned an event at the GAIA, because i love the people in the Banquet department and there Chef is amazing...along with there food of course.  We set up a sit down dinner for 40 people....the food was wonderful, the staff was great, they did everything in there power to make it a PERFECT evening with friends and family.  I am forever in there dept for the amazing night we had.  We all stayed the night at the hotel, again, great rooms, great beds!! We also had reserved the small room next to the restaurant for Breakfest... again... fast, friendly service, different staff, did again an amazing job.  All my friends and family were impressed that a place like this exsisted in Anderson/Redding.... THANK YOU GAIA!!!

11/09/13 | Link | Rating: 5.0
86. Matt M.
I travel to the area once a month for business. The rooms are generally clean and the grounds are nice. Check-in is usually pretty quick. I have had two issues with the iron not working. When I called the front desk on my last visit, I was told they had one but I needed to come and get it. Not the best service.

11/01/14 | Link | Rating: 4.0
87. Wesley W.
Me and my cousins traveling with me were very delighted with the room overall.  The room was large with a very nice bathroom.  The grounds were more or less left in a natural state.  We had a small patio which was nice but unfortunately it faced the road.  On the one hand we did meet a lot of arriving guest but on the other it would have been nice to have a little privacy.  We enjoyed dinner at the restaurant the ambiance and food were good.  I would definitely stay there again.

13/07/14 | Link | Rating: 4.0
88. Maureen G.
This is our second overnight trip to Redding to visit family as well as our second stay at Gaia.  We got to enjoy the pool and hot tub this time.  I booked the room through the hotel website and then started looking around on other websites and spotted a fantastic deal on Travelocity!  The room I was going to book was two queen sized beds for $139 plus tax...Travelocity got me a King room including tax for $119!  We planned on staying at the Gaia anyway...why not get a better deal?   The room was clean, bed comfortable with a hotel quality down comforter.  I inquired about a fridge and was told there would be a $10 charge so I said no.  When we got to the room there was a fridge and a microwave-score!   This hotel is a few miles out of town just far enough from the freeway that it is quiet, and peaceful.  The setting is park like with meandering paths and beautiful natural landscaping.  The desk gals and the clean staff were all friendly, helpful and kind-we wished we would have had just one more night.

07/09/13 | Link | Rating: 5.0
89. Florence C.
My husband and I stayed here for one night to get away for my birthday. He found this place through Groupon and bought the deal. When we checked in, the hotel charged my husband on top of what he paid through Groupon, in addition to another $100 as a hold on his account.

Before making our way out to the hotel, he contacted the spa to make an appointment for the two of us with no response. He emailed and called them multiple times, but nobody got back to him. It turns out we missed the appointment. They made little effort to accommodate us and only offered one time slot, which we couldn't make either due to other plans.

The room, however, was clean and neat. The bed was soft and comfortable. There was a pond with a couple of swans, which was nice and unexpected.

We were extremely disappointed with this hotel. The staff was inexcusably incompetent and unhelpful. I expected more from Gaia. We will never come back to this place again nor will we recommend this hotel to anyone else.

26/12/13 | Link | Rating: 1.0
90. Chris C.
Came with a Groupon that got us 2 nights and $40 towards their excellent restaurant.

Service was very friendly, helping us plan our outing the next day even when we checked in well after hours.  The room itself was pretty good as well with natural light in the bathroom.

The Groupon itself was a pretty excellent deal seeing as the restaurant was also surprisingly good.  Anyway here's the breakdown:

PROS:
-Good deal with Groupon.
-Great on-site restaurant.
-Friendly service.
-Good room.
-Swans on the property.
-Near Highway.

CONS:
-Nothing major.

If you're gonna be in the area, definitely consider Gaia Shasta Hotel!

21/05/12 | Link | Rating: 4.0
91. Ben S.
This is the second time I have stayed here, and it won't be the last.  This hotel is very clean, spacious rooms, convenient location.  The pool was heated to 80 deg and the hot tub was hot!  Food was great, staff were friendly, and the price was amazing.

28/03/14 | Link | Rating: 5.0
92. Bill W.
After a long drive on i-5 i wanted a nice hotel. I arrived around 11:30pm. The television did not work, and then at 2:19 am received two wake up calls which we did not ask for. Upon checking out, they seemed uninterested about my experience. I was going to book massages, glad i didn't. So i left tired, and continued on to oregon. Check out the best western pluses, a much better deal.
Again it is how you satisfy  a customer, and  the person seemed uncaring. TAKE your money to a better hotel.

09/05/14 | Link | Rating: 1.0
93. Amy T.
We stayed at this hotel with our small dog. Everyone was friendly and the grounds were very pretty. The room was comfortable but wasn't terribly clean. Also, the room was very hot (even though it was cold outside) and the air conditioner was noisy.

The biggest disappointment was the onsite restaurant. The menu looked great but they were a bit awkward about allowing us to take out, which was a necessity for us because we had a dog. I went in and ordered and although the hostess didn't know how long it would take, she was unwilling to call me or my room when it was ready, so we had to sit outside the restaurant for about 20 minutes. The waitress who brought out the meal was friendly though and allowed us to have silverware. The food was standard.

Overall, it was fine but there are probably better rooms to be had for the price.

02/11/13 | Link | Rating: 3.0
94. Victoria C.
Booked this hotel on Travelocity. Not sure how it got 4 stars though. And just a note, if you don't book it directly through the hotel, breakfast won't be included. If breakfast had been included we would have though it was a pretty good deal. But after visiting this hotel, not so much.

We drove through Redding and thought we could stay in Anderson because hotels were cheaper. Plus this was a hotel + spa so we thought it would be guaranteed quality. Again, not so much. We exited off the freeway and we noticed that there was nothing really around the hotel and that it was pretty much right next to to the freeway.

Check in was painless except when they told us breakfast wasn't included. No biggie though.
We drove around to our rooms which was on the side of the pool area. The buildings seem very flat and dull and it sort of feels like you're in some sort of security compound. Think minimalistic...and then some more minimalistic. The room was pretty dark even with all the lights on. Maybe the hotel staff knew that because there was a freestanding lamp on the side that wasn't plugged in. We grabbed that and moved it to an outlet to plug it in giving the room a bit more life. The room size is standard and it's decent. No central air though so a bit noisy!

I was excited to swim and also go to the fitness center. Changed and was all ready to go. Decided not to bring a towel since surely there would be towels provided in the pool area right?? No. The pool area is gated. We walk in, there are no lights within the immediate area. Just lights from surrounding areas. Pool is lukewarm bordering on cold and a bit dirty like it hasn't been cleaned. When you call yourself a spa, the pool area should be clean..always. The contraptions next the pool, not sure if its a diving board or some kind of pool stuff was basically wrapped up like it hasn't' been used in ages. The jacuzzi is lukewarm and smells like  mildew! There was a rack with no towels in there. I went to the adjoining fitness center and the lights are closed, I had to find the switch to turn it on. The room is long and rectangular with 3 pieces of equipment. A treadmill, an elliptical and a stationary bike. The treadmill has a "no service" sign, and the other equipment don't even seem connected to the power outlet.

Seriously? So disappointed that I couldn't really use any of the amenities. Isn't that what you pay for when you book a hotel and it says spa??

The only redeeming factor is that the bed was comfy, but I really can't think of anything else that's good about this place.

14/09/13 | Link | Rating: 2.0
95. J. R.
This place is not a luxury hotel. It's perfect for those who prefer the unique abode to the Holiday Inn. I found it very charming. Breakfast is not included, bed and bedding were plush :)

18/05/14 | Link | Rating: 4.0
96. Jennifer H.
I would definitely stay here again. The hotel is very clean and the staff is all very kind, helpful and professional.  The furnishing in the rooms are a bit dated, but not awful.  Tough to get an appt in the spa because they don't seem to have a full regular staff

14/12/14 | Link | Rating: 4.0
97. Jarred J.
Loved this place, the views, ambiance, staff, even the swans you see swimming in the pond. The beds were super comfy, and the room itself was nice and spacious.
The lady at the front desk was super helpful. When we told her we were in town for one thing, she helped by filling us in on other very interesting spots that fit into our original plans for visiting redding. The room was clean and you could tell newly put together.
Already telling all our friends they have to check it out. Will be back!

27/12/13 | Link | Rating: 5.0
98. Rosie S.
Great hotel in the middle of nowhere. I was concerned about any possible noise, being so close to the highway but it was very quiet. They allow pets, which was a huge plus for us traveling with our animal. The rooms were large, clean, and comfortable.

13/07/14 | Link | Rating: 4.0
99. Linda W.
Unlike the other most recent review, we had a vastly different experience. We also were up this last weekend for a wedding in the area. Upon check in, we asked about the spa as I wanted to get a manicure and a pedicure and were told that they didn't think she was working today..huh? ...(they could have called her to find out if she planned on coming to work?) I asked where it was and we could not find it for some reason. They said it was towards the back of the property which we stayed at. No one went out of their way to direct us with their map etc. So we were out of luck. We got to our room and it was a large room overlooking the parking which is fine as you get what you pay for.. We noticed all the overgrown weeds throughout the property and there actually were not any swans in their pond. FYI. In our room...the counters were old and stained, the carpet was stained (see photos) the towels were not very comfy, however the shower was a good size. The restaurant there was wonderful as we met a great waiter named jaime! The issue was they advertised fried fish for that night which my husband wanted but they told us that they were not able to serve it that night. Weird. So we ended up getting a hamburger. We also used the pool and hot tub one night and met some wonderful handicapped individuals and we tried to assist one guest who was in a wheelchair using the lifts that they provide, but they didn't work! The batteries weren't charged.   I would recommend staying in redding somewhere and paying a little extra if cleanliness is important to you. I'm so sorry, I was hopeful really as I heard this property wasn't that old. I don't think they have a Gardner there..we just couldn't wait to leave :(..

19/05/14 | Link | Rating: 2.0
100. Bob M.
I guess the Gaia is about what one can expect in Anderson, CA.  It is a renovated 60's vintage roadside motel with a pool, spa, and some small banquet facilities.  

The check in was good and easy; the room was spacious and clean; the bed was comfortable; the adjoining Woodside Grill is great; and the grounds are attractive.  These are the pluses.

The minuses:  

The front desk is not very well equipped.  We needed a cork screw...none.  We needed some matches...none.  In room coffee is lousy with these small one cup makers and really terrible coffee.  Noisy combination AC/heating units.  Noisy location next to I-5.  No table and chairs (some people like to eat and/or play games and such in their room).  No high def  or premium TV.

I probably would have given the place 3 stars if the room had had a table and chairs, and if the front desk was better equipped.

09/11/13 | Link | Rating: 2.0
101. Roger M.
Excellent green / eco-friendly hotel.

Very peaceful setting.  Comfortable room.  Very clean.  Goood service.  Good restaurant with natural and organic selections.  Brews on tap.  Native lanscape should not look perfect.  Too bad they trim native rose bushes / would look better wild.  Saline pool is a plus.  Love the swans especially when the male was protecting the babies / do not get too close unless you like being chased.   Stayed 3-4 times and recommend it!

21/06/13 | Link | Rating: 4.0
102. Laurel N.
This was a great experience.  Room was very nice. Super comfy beds. Really nice grounds despite the drought. Great staff throughout-front desk, housekeeping,  restaurant all extremely freindly & helpful. Food was great. Wish we were staying another night!

31/08/14 | Link | Rating: 5.0
103. Chris R.
Nice quiet location but not sure if it really deserves the 3.5* rating it has on Priceline. We had a comfortable stay and a great dinner but I expected a little bit more with the rating.

11/10/14 | Link | Rating: 3.0
104. Austin D.
We just happened upon this place on our way through to SoCal, we weren't having a good experience with establishments inside of Redding, we thought the people in the town were shall we say.....interesting, so we decided to stay a little on the outskirts. The front desk lady was polite, she directed us to our rooms and provided us with the wifi password and a coupon for dinner at the grille on premises (it was 21:00, we didn't bother eating.) The room was very spacious, and the bathroom had nifty complimentary soap dispensers in the bathroom, which also had plenty of hot water. We weren't fortunate enough to get a view of the pond, but the window was large and provided plenty of light, the only downside was the neighbors across the street could very easily see into your room. Overall I was satisfied for a quick night stay, the bang was well worth the buck.

17/06/14 | Link | Rating: 4.0
105. John B.
I first stayed at Gaia about 3 years ago while visiting family. I was shocked then that such a place could exist in Anderson. I recently caught a Groupon for a two night stay with a dining credit. Not one to pass up a deal, I jumped on it. Besides, it was high time to visit the fam....

Check in was quick and painless. I didn't get the usual "oh look at this cheap bastard using a groupon" that you sometimes receive. All the girls at the front desk were cool from check-in to check out. Must be the serene spa like setting.

The rooms are huge and well stocked with a fridge, microwave, iron, coffeemaker etc. I could pretty much comfortably live here. The bathroom is a decent size with a pretty trick magnified skylight. It looks like daylight in the bathroom until the sun goes down. The shampoo, conditioner, & body wash dispenser in the shower is useful. Unfortunately the product it dispenses wasn't very luxurious. They use to feature the natural, organic brand, EO for the handsoap. Now they use Gilchrest & Soames which I see in budget hotels. Not sure what's in the shower dispenser but it sucks.

The bed is one of the nicest I've ever slept on. Firm yet plush. I had a great rest which led to an amazing, relaxing dream...

The interior grounds are really nice. It's something you would expect to find in a Tahoe cabin resort, not 100 yards from the freeway in a Podunk blink-town. The walk around could be relaxing if not for the annoying hordes of nats buzzin' about. Apparently there isn't an eco-friendly pesticide? The swans in all the ponds are cool. Sometimes you see them hanging out on the patios of the lower units. I wanna know how they get all the swans to stick around. Or perhaps I don't.

I would definitely recommend staying here if you ever have the "privilege" of visiting Anderson. It's by far the nicest hotel in town, and the regular rates aren't too shabby. I doubt even Redding has anything that could beat it. 5 stars if you bring your own toiletries. 4 if you don't...

09/04/12 | Link | Rating: 5.0
106. Callie T.
This place is like an oasis in a sea of chain restaurants and gas station truck stops.

The restaurant has great food, and it is literally right off the freeway. (Great for work or if you are passing through town.)

Room rates are reasonable and each room has a little patio or balcony. No room service, but the restaurant is cute and they have plenty of bar seating and small tables if you are traveling alone.

19/03/14 | Link | Rating: 5.0
107. Denise S.
Eco-friendly, non-toxic hotel.  Love the fact that the management has put so much time and attention into making a safe environment for their guests. This place is a quiet oasis!  From the salt water pool, to non-toxic linens, to windows cleaned with vinegar instead of chemicals.  Refreshingly, zero air fresheners in lobby.   Incredible decor in the spa and the meeting rooms are all upgraded.  Loved the breakfast.  Staff very friendly.  We travel to Redding often and will stay at the Gaia every single time from here on out.

06/01/15 | Link | Rating: 5.0
108. Amy R.
This weekend my husband and I wanted to have a night away. It was nice to find a place close to home so we could relax and not travel. We stayed in a King Room with a Lagoon View. It was a nice room. I love how it had a sliding glass door and you could sit outside. The room was very clean. We ate breakfast at the Grill and it was good. After eating we took a look at a gym and the pool which were also nice. I would recommend the Gaia Hotel to my friends and family.

15/02/15 | Link | Rating: 4.0
109. Larry D.
The room we had was quite spacious and very clean.  Flat panel TV (with many stations available),  and a small patio with chairs.  The bed was quite comfortable and the heat worked well (Thermostat controlled or at the unit) but was a bit noisy
The check-in and check-out staff were friendly and quite helpful. Ate at the adjoining restaurant but that is another review.
This place gives you a lot for your money (loved the pools and swans in center courtyard area).- I will reserve on line for the best rates (even though the front desk employee said that they would try to match online prices after you get a reservation online by giving them a call. - a very nice surprise.
Saw other reviews that complained about freeway noise - We heard none. Was nice and quiet where we were!
We will certainly stay there again.

25/02/14 | Link | Rating: 5.0
110. Last T.
The hotel rooms are nothing special, but it's still a decent hotel. I was here for a week long training, and was satisfied with the room. The landscape was in the works while I was there. Nothing special, I'd just stay at  a motel 6 and save the dough if my company wasn't paying.

29/10/14 | Link | Rating: 3.0
111. Stephenie C.
We really enjoyed our stay here on our way to Southern California. Check-in was easy and efficient. I had checked prices online to see what they were running so when I called to make a reservation and a higher rate was quoted, I mentioned what I saw online which they verified and matched no problem.

The room was spacious and clean, the beds were comfortable, and we spent some time at the pool and hot tub (it was relaxing & hot!). The free wi-if worked well.  It was a nice and quiet place to stay with a couple of swans that make their home on the property (be careful of them as one made it's resting place on the sidewalk - we walked by it cautiously but it looked as though it was going to nip at us).  It is a dog friendly establishment, we saw a couple of them being walked on the premises.  There was a nice bonfire going at night as well.

We didn't eat at the restaurant as we felt the prices were a little spendy for our tastes but it looked like a good place to eat.

It was a convenient stop off the freeway and not far from other shopping (outlet mall) and restaurants.  We would recommend it to others and would definitely stay there again.

05/04/14 | Link | Rating: 5.0
112. Tim C.
WARNING: LONG REVIEW, BUT ALL NECESSARY...

First, confusion w/ booking through Groupon. Groupon confirmed reservation but Gaia did not see it in their system. Fine, I'll put it in the little extra effort to set things straight.

Second, emailed their spa for reservations twice but received no response at all either via email or call. Found out on the way to the hotel my massage was set up for 10AM; it was 915AM and my wife and I were about 2hrs away. Could no longer take us due to having other appointments, and gave us the option of an evening massage at 730PM. No thanks, since we had dinner plans.

Third, and most irritating of all, lingering charges on my bank account. At check in showed me a charge on my card but stated it was portion to hotel from Groupon deal. Uhh, ok. Looked at my account and it showed as an additional charge along w/ a $100 dollar charge that had no explanation behind it whatsoever (I guessed it was one of those pending charges they would take off after check out). Tried getting refund for first charge, ended up getting charged another time for same amount. Receptionist stated it would take 3-11 days for charges to lift. Total mystery charges: about $210. Umm, that amount of time seems even longer and more ridiculous with all this money that's not in my account.

Overall I'm very disappointed with the Gaia hotel. Never coming back.

25/12/13 | Link | Rating: 1.0
113. Andrew S.
3.5 stars.
As much as I want to give this place 4 stars, I just can't bring myself to it.
Nice restaurant, bar, swan pond, and super comfortable bedding.
Room needs a mini-fridge, and bathrooms need updating.

15/05/14 | Link | Rating: 3.0
114. D J.
The staff is friendly and really try's but the Hotel is tired and needs updating. The shabby lampshade in room would be a reject at goodwill. TV didn't work and the furnishings were stained and outdated. This hotel is tired and not up to par even though Priceline try's to compare it to Hyatt, Marriott.

21/02/15 | Link | Rating: 2.0
115. Bruce B.
Five stars for everything from check in to the excellent room and all of the amenities. On site spa and great restaurant make this the perfect choice close to Redding.
The grounds are beautiful to walk and relax.
I have this spot bookmarked.

10/10/13 | Link | Rating: 5.0
116. Michael W.
I love this hotel. Have never been disappointed. The staff is always friendly and accommodating. Rooms are comfortable, quiet, and clean.  I am not the outgoing chatty type, but met a very nice couple from Oregon at the bar and we struck a very interesting conversation.

I wish this place was actually in Redding instead of Anderson, but since I didn't have much business to conduct this weekend, it worked out great. Looking forward to my next stay.

11/08/14 | Link | Rating: 4.0
117. Andrea P.
We enjoyed our first visit so much we stayed again on our return trip. MUCH different experience. Different male clerk. I told him how impressed we were we came back. He mentioned how slow they were compared to my last visit. My last visit there were sports teams staying there. This visit he said they only had 10 guests. So I asked for a room with a view then. He said, "Well I don't know about that." So we got a room with a view of the freeway. I know for certain there were rooms facing the ponds but he wouldn't give us one. The last time we were there we got a 15% off coupon at the restaurant. He didn't give us one this time. So tired we went straight to bed. The next morning my husband pointed out something VERY disturbing. The shower curtain was covered in blood!!! I got housekeeping and showed her. She was as mortified as we were. So it went from an excellent experience the first time to a not so good experience the second time.

26/03/15 | Link | Rating: 3.0
118. Yvonne D.
Overall this is a nice hotel.  The bathrooms (eg tile) were fairly new.  We brought a golden retriever and had no problems.  The staff was kind and they quickly brought us towels when we asked.

Our only complaints: the shower curtain had some mold on it. They only provide 3 pillows for 2 people.  The pool is a bit small for a spa hotel.

Otherwise, the air conditioning, tv, & beds were good. We were generally happy.

06/07/14 | Link | Rating: 4.0
119. Dirty D.
It isn't as attractive as the photos suggest.  I understand the use of the drought resistant landscaping to reduce water consumption via irrigation.  But the area in the center of Pod B looked like little more than an area of dirt.  The landscaping as is present around the lobby entrance should be used throughout the complex.  The fountains were nice along with the little ponds/lagoons, but perhaps that water would be better utilized on the landscaping.

The rooms were adequate, though we did find dirty towels and some previous customers' ice cream in the fridge/freezer.  But don't look for nice wallpaper, carpet, or stone tile.  This was simple finishes with painted walls.

It's fine for the money, but the photos promise more than this hotel can deliver.

07/07/14 | Link | Rating: 3.0
120. Tom S.
Hi Brenda - we stayed with you Friday night.

The place is nothing like the pictures. Our room faced the freeway and had a nasty busted up patio and direct afternoon sun. We had to keep the blinds closed.

Dinner was so bad we will never come back. I went to the bar twice for a happy hour drink and the bartender was nowhere to be found. I finally came a 3rd time and he was there. The calamari was not only greasy but the calamari itself was mushy and bitter. We spit it out and had the waitress take it off the bill. We had the lentil Soup - are you kidding me?!? What a globby mess. The waitress felt bad and brought us some Tomato Basil Soup - it was so thick we dipped the bread in it. The Swordfish special was very good. Our son's $14 hamburger was fine. My Ribeye 'medium rare on' was cold inside. Service was just ok. We were neglected a few times. Oh, we were seated under the AC vent by the north window and it was FREEZING. We used our 15% coupon.

Breakfast was just dumb. I didn't even look at the menu and ordered 2 eggs over medium, bacon and hash browns. The waitress kept opening the menu and telling me I basically needed to order one of the 'stock' breakfasts that had a name. Are you kidding me?!? That's her job to figure out. No decaf coffee available.

The pool area is a prison and the Jacuzzi turns on and off with the emergency switch / red button. No umbrellas even though this area can get SUPER HOT.

The chef is a shoemaker. Sorry - but there is no other way to describe the overall quality. The ingredients were there but the final product was not.

We should have booked at a chain hotel like Best Western.

15/06/14 | Link | Rating: 1.0
121. Terri R.
Extremely disappointed.  
My close friend moved to Oregon so we met in Redding as 1/2 way point for a girls weekend in March.  I did research online before I booked the Gaia Hotel and had high expectations.
The first night, we ate at the Woodside Grill -- it was decent until my friend cut into her chicken to find it still bloody.  They comp'd our meal and gave us free dessert, but it was still disappointing.  
We had massages the next morning, which turned out to be the highlight of our weekend!  Truly enjoyable.
After a day of shopping and a movie, we returned to the hotel to blaring music.  It seems there was a wedding reception at their event center, directly across from our room.  We went to the lobby to complain about how loud it was.  (We were told it should be wrapping up around 9:30.  It didn't.)  We spoke with the manager and he did apologize and reduced our room rate.  
All of the staff were extremely pleasant, but the "girls get away weekend" was not even close to what we had envisioned.  We will definitely not return there.

08/04/15 | Link | Rating: 1.0
122. Jeremy R.
After 3 weeks in a cramped suite in Silicon Valley, this was a breath of fresh air. We love staying at boutique hotels, and this almost fits that category - more like a boutique resort. The beds were very comfy, the rooms very clean, and the grounds very well kept. We will definitely keep this place in mind after our next Lassen camping trip!

24/01/15 | Link | Rating: 4.0
123. Drew M.
One night stay and we were very pleased.  Checkin  was friendly and staff was helpful.  Our room was in the third building on the second floor with 2 queen beds.  The room was clean with lots of plugs to charge equipment.  Bathroom was very nice with a great shower head.

Overall a great stay, I would go back.

31/08/14 | Link | Rating: 4.0
124. Jay S.
Very nice place!  Exceeded our expectations for a 3.5 star.  Location is great, not far from the freeway, but far enough that it was quiet.  Our king room was plush and comfortable, and had a nice walk out patio with chairs.  Property backs up to the river, and there is lots of green area to wander around, which our dog loved.  The hotel is "pet friendly" although hotels that are TRULY pet friendly have no pet fee.  The fee here is $25 for a pet, and they say dogs up to 50 lbs are welcome, though our guy is a little bigger, they let it slide.  In room wifi was great also, which is important for us.

We had dinner at the wood side grill which is on site, and it was above average.  The service was a little slow, but the food was good, and the atmosphere is inviting and warm.  

We will definitely chose to stay here over a chain next time through town.

25/10/14 | Link | Rating: 4.0
125. Tropical T.
I would have given this hotel a pure 4 star ratting except for a few designer mistakes to save money. Sorry but I am a critic when it comes to design and food. In this case Gaia hotel designers
Skimped on a couple things that really keeps it from a true four star hotel. In your room there are some very low budget items. The shelf that holds the microwave and fridge.... What happened to a armoire that holds the TV and these other items out of site and adds  a nice piece of furniture to the room that upgrades it instead of down grades it? There is no HD TV...... comm on this is 2014.
The shower has cheep plastic walls instead of tile. And the closet is mirror doors ....the 1970 's really?  
Such a nice place and they skimped . Why? They could charge $10 bucks more to cover those extras.

03/12/14 | Link | Rating: 2.0
126. Vanessa W.
This hotel is awesome. Great rooms, breakfast was awesome, the scenery is relaxed and chill. Or kids and dogs loved it. The staff was super friendly and the price is a great deal. We got massages that were really good. We have stayed at Hilton's and high end hotels in redding but always have issues with security. This resort is far enough out of redding that you don't have the riff raff like in redding. We'll be making this our half way point stop. Loved it:)

10/02/15 | Link | Rating: 5.0
127. Jeff R.
My wife and I are here for the weekend for a friends wedding in the area. The rooms are quite nice, spacious and have pretty good amenities.  We have a nice view of the lagoons which at night are light up really nicely. Now.... As for the spa. Awesome. It is a small little bungalow in the back of the property. My wife and I got a 1 hr couples massage and we both agreed, top 10 for sure!

If we are ever up in the redding area again, I would love to stay here again.

17/05/14 | Link | Rating: 5.0
128. Tessa T.
Overall, I wish I could give this place a better review. I like the location, the staff was nice, and the towels were soft. The bed was a little too soft for me and the TV was a bit small, but I don't go to a hotel to watch TV.

The main issue that I had with this place was its lack of cleaning. One of the towels had stains and a burr stuck to it, which really wasn't a huge deal. My issue was the coffee mugs, which I've uploaded photos of. Dry, crasty, crusty partials clung to the cups. One of them had a line of crusted nastiness at the very top. It wasn't even something that could have been missed or overlooked. That's how extensive and thick the dried food & drink particles were. After I saw that, I started to wonder "what else did they clean like this" and gradually became more and more grossed out.

I informed the front desk and they were very apologetic, but offered only their apologies. From some place that charges a hundred bucks a night and no breakfast, I expected more. From now on, I'll just drive a little bit further and stay in Redding rather than chancing the possibility that I may or may not have a clean room.

05/05/14 | Link | Rating: 2.0
129. Tiffany M.
We love the Gaia hotel! the rooms were clean and super affordable! It's a bonus to have the restaurant next door. The food is a little spendy but soooo good! The spa treatments I can't speak to except for the pedicure. The nice thing was they were able to get a nail technician to meet me at 8 pm when we arrived late. We've stayed 4 times now. Only one time were the swans there but since they come and go with the seasons that's obviously not the hotels fault. Lol, they are gorgeous and so much fun to watch. We did stay with our pets also on two of the occasions. They gave awesome pet package treats to them. This is now our favorite go to hotel every time we are passing through! LOVE!

18/05/15 | Link | Rating: 5.0
130. Clare W.
Stayed here twice and have loved it both times!
The rooms are quite large and it's right off the highway.
It's priced very well for the hotel, and there is always room for parking.
Will stay here next time I'm in the area, and would definitely recommend.

07/04/15 | Link | Rating: 4.0
131. Alanna M.
When I think of a spa... retreat and relaxation comes to mind. I don't exactly picture a bunch of kids running around and a large group of drunk fire fighters partying it up, making lots of noise and boozing it outside of their rooms until late in the evening. Unfortunately for us because of the crazy party happening the same night we arrived there was no parking near our room. We had to park in the front lot and walk.  Compared to other nearby hotel options, this probably is one of the better ones but I wouldn't go out of my way to stay here.

On the positive side, I liked the fact there was a fridge & microwave in the room, decent beds and a reasonable size TV. I woke up not very congested so that's a good sign that the linens were cleaned and the rooms get maintained regularly. However, we found some ants in the bathroom. Me thinks not. There was also a fly roaming around when we arrived. I suppose the fly could have flown in the same time we opened the door.

In the morning there is complimentary coffee and infused water in the lobby. There's also an attached restaurant but I didn't bother to eat there.

Final positive note the customer service during the graveyard shift was thumbs up all the way. Helpful, professional and fairly prompt in getting us registered.

13/04/15 | Link | Rating: 2.0
132. Keri F.
We had the pleasure of staying here this last weekend for a girls' 'bachelorette' spa weekend. While the hotel is not a five star resort, the rooms are nice, clean and decorated nicely. It was quiet and we never felt overrun with other guests. We ate at the restaurant for dinner and all of us loved our meals and desserts. There was an entertaining guitar player/singer, who spontaneously made up a song to entertain a group of kids when the kitchen ran out of tomato soup. It was a humorous song, and everyone enjoyed him.

Perhaps most importantly, our group took over the spa, Saturday, for a party.  Lisa, the spa manager, was fabulous to work with. We had enough girls to make it kind of confusing, and of course, some people changed their minds about the services they wanted. She was very accommodating and nice. The ladies providing the services were nice and friendly and made us feel very cared for while we were there.

I would definitely recommend the spa, hotel and restaurant!

29/04/15 | Link | Rating: 5.0