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Bakersfield Marriott at the Convention Center in Bakersfield, CA

Bakersfield Marriott at the Convention Center in Bakersfield, CA

Specialties

The Bakersfield Marriott at the Convention Center is located in the heart of beautiful downtown Bakersfield. Unique amongst hotels in Bakersfield, we are a full-service Bakersfield convention center hotel that is connected to the Rabobank Arena, Theatre & Convention Center complex. Featuring eight meeting rooms and 9,136 sq ft of total meeting space, our Bakersfield, CA hotel is ideal for meetings, training, and conferences. luxurious bedding package and luxurious amenities. Concierge level rooms and suites offer an added level of sophistication unrivaled by other Bakersfield hotels. After work, guests can enjoy the endless options for shopping, dining, or simply enjoy an evening at our hotel's restaurant - The Nines, featuring fresh, American cuisine in a contemporary, upscale setting. Stay in the heart of it all at the luxuriously appointed Bakersfield Marriott at the Convention Center.

 

Company Info:

Rating: 3.05

Address: 801 Truxtun Ave, Bakersfield, CA, 93301
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (81):

1. Novice Surfer S.
We stopped at the lobby of this hotel while driving to Las Vegas on 7/2. The 1st QF of FIFA World Cup was on, and we reached the hotel just as the game was starting. The waitstaff were very nice, and gave us the option of getting breakfast from the cafe or getting the buffet and bringing it to the lounge. We got the buffet (10$) - with fruit, bread, cornflakes, made to order omlettes, yoghurts, sausages +  coffee. Great deal and very good ambiance in the lounge. Best of all, the waitstaff put the game on specially for us on their big HD TV.

03/07/10 | Link | Rating: 4.0
2. Arica V.
I stayed here for work last week and I was very pleasantly surprised by how nice the hotel was.  It seemed new and well put together.  My room was great and the restaurant in the hotel is amazing.  The morning of my check out however is why this is getting three stars.  I got in the shower before my work day and hadn't even really showered yet - just turned on the water and was about to adjust the shower head when I slipped incredibly bad.  My feet flew out from underneath me and I screamed on the way down.  I got pretty banged up and it started my day off pretty bad.  Badly shaken and bruised, I stood in the bathroom trying to figure out what caused my fall.  There was no rubber mat in sight but upon further looking around the bathroom I found it.  I figured out that whatever they are cleaning their tubs with is making it very slick.  I left that day in a rush and the next day I called the GM to tell him what happened.  He asked me if I was okay and told me that he would talk to his cleaning staff but that was pretty much it.  I don't know what I was expecting from the conversation but it left me disappointed.  I travel to Marriotts all the time and I have had amazing service and I am sad that this experience made me feel bad about Marriotts.

09/09/10 | Link | Rating: 3.0
3. Maddy S.
God help you if this is the only room available in town!  Although I must add that Carl the Manager was very helpful and tried to make things right.

18/10/09 | Link | Rating: 2.0
4. Frank G.
BED BUGS!!! Do not stay here! We found bed bugs in mattress at check in. The manager was rude and refused to give us even a partial refund even though we were NOT going to stay. This place is disgusting and they do NOT know how to treat people.

06/09/11 | Link | Rating: 1.0
5. Jon M.
Everytime I visit Bakersfield I stay here.  The rooms are comfortable and checking in and out is pain free.

12/10/10 | Link | Rating: 4.0
6. Ambar G.
Just stayed their 3.13.10. There is a street named Truxton 801 also in Bakersfield but its in a Plaza, really easy to punch it wrong on your vehicles GPS system...luckily its only about 3.5 miles difference. Bottom line : PROS: Had the Pacquio Cottley fight on in the lobby, ONE THING THAT WAS COOL WAS THE SMACKDOWN EVENT, I MET THE ANIMAL BAUTISTA AND SOMEONE SAID VINCE MCMAHON WAS THERE TOO. CONS: Housekeeping were knocking at my room at 8:30 AM and talking spanish real loud. Our bed was creaking and making noise when you toss and turn, lastly the TV system is confusing, it took me a while to figure out what was free or not, the card swipe system didnt work half the time, the smell of cow dung wasnt really appealing.. THE parking was really awkward. More CONS THAN PROS= MY TWO STAR REVIEW.

14/03/10 | Link | Rating: 2.0
7. Alice M M.
Very nice two day stay here!  Decent room and they put in the extra towels and pillows I had requested.  Very friendly staff.  Food was very, very good.  Went with their daily specials both nights and couldn't have been more pleased.  Only problem is no fridge or microwave in rooms.  Extra coffee, lots of electrical outlets, lots of lights made this business trip easy.

23/05/12 | Link | Rating: 4.0
8. Janet S.
This used to be a Holiday Inn.  A chic, newly updated lounge and lobby area has recently been completed.  Marriott linens are now in the rooms, available for sale in the shopmarriott catalog.  A great improvement over the Holiday Inn decor.

04/12/08 | Link | Rating: 4.0
9. Jennifer M.
The location was very convenient for us and the room was quite nice.  I felt I got a great deal on the room as well.  BUT... we had to re-activate our room card EVERY...SINGLE....TIME.... we left our room.  NOT very convenient when you're lugging around a baby.  The staff kept telling me about "magnetization" and other crap.  As a frequent traveler, I know all about the card's stripe's sensitivity to cell phones and credit cards.  I never keep hotel cards remotely close to either my phone or my credit cards.  No avail - this danged card (both of them) had to be re-set ever single time we left the room.

02/06/11 | Link | Rating: 3.0
10. Kelly S.
nice clean . its right down town

21/11/12 | Link | Rating: 4.0
11. Geoff B.
Marriotts are pretty consistently solid choices, and while this one was decent enough, it might be the worst Marriott I've stayed in in a loooong time.  The room kinda had a mildew smell, but it was clean otherwise.  Our bathroom also wasn't stocked with shampoo, conditioner, or body wash.  Pluses: rooms are quiet and insulated well from hallway/neighbor noise; Nice HD TV; comfy beds; HVAC that kept the room a perfectly cool 68 degrees.  It's not The Ritz but it'll work for a night in Bako.

05/06/11 | Link | Rating: 3.0
12. Judy C.
Just visiting Bakersfield. The hotel was packed because there was a UFC fight that night at the convention center and the after party was at this hotel. Needless to say, it was amazingly noisy on the 7th floor till 4am. The management knew this was going to happen and let us know to inform them if anything disturbs us. But every time there was noise, it was stop within a few minutes, so we figured they were on it. Not much else you can do when you host an after party for UFC.

The next night they hosted the staff of a country music concert. I think if events use the convention center, they will normally utilize this hotel which is next door, meaning you'll meet a lot of people on the weekends if you hang out in the lobby.

Anderson Silva was there, which is cool, but I realize it doesn't say anything about the hotel other than that he would go there.

The bar is small and modern looking. Drinks are Bay Area prices ($10  average) but very strong. Decor is traditional Marriott.

Rooms are also traditional Marriott...the best bad, softest pillows, and crispest sheets. Came with bathrobe and WiFi - which was pretty slow, but hey, it's free. We ordered room service and it came very quickly. I have never seen such a movie selection in any other hotel, but steep prices at $13-$20 each.

Overall, a fun place to stay on certain weekends if you're easy going about people having a good time till the wee hours of the morning.

21/08/10 | Link | Rating: 4.0
13. Sydney H.
Never a bad experience but at the same time not over the top. Sometimes the bartenders are good about waiting on you while at the pool and other times when they are a little busy you have to go to the bar and order your drink. The rooms are ok but you get what you pay for. The only thing that is not great about this hotel is because they are next to convention center and they are always doing shows and parking is at this hotel, so sometimes you will get stopped by security even if you are staying and be asked to pay for parking (they do not charge you if you are a guest) but that gets old. You can possibly find a better hotel in Bakersfield but the price will be higher and the average room per night here is $124.00.

31/10/11 | Link | Rating: 3.0
14. Kathie R.
I have to travel to Bakersfield once, sometimes twice a month and I always stay at the Marriott. I find the checkin process very simple and quick. My rooms are always ready or me when I arrive. The lobby was remodeled not long ago and it's open feel is calming when you walk in.
The rooms are a nice size, and plenty of storage if your staying more than over night. The tv seems to always have a satellite connection problem though. Some stations always come in, some always have hiccups. I always find the temp in the room very comfortable, never cold, never hot. The room service taff is very polite. I eat at the Nines least once every time I'm here. All the chicken and beef dishes are really good. I recommend you eat there for dinner. However.... The breakfast is okay, but he stuff... Well the breakfast staff is... Lame. The servers are more interested in talking with other servers about everything else other than work and talking with other hotel staff outside of the resturant. The ancillary staff is very pleasant and acommadating, my guess is the servers get under their skin, more than mine.
Overall, I travel alone and I feel very safe here. I'll continue staying here as long as I have to travel to Bakersfield.

31/03/12 | Link | Rating: 3.0
15. Cheryl H.
We needed a place to stay in Bakersfield for one night and we decided to spend a little extra money and stay here.  The room was very reasonably priced for a Marriott.  Very nice room, a little dated  but still very nice.  The bathroom had a funky smell going on and our tub didn't drain.  The lobby is clean, modern, up to date.  The bar was excellent, we had a few drinks and the beer was very well priced, only $3 for one.  The pool was a little crazy, there were a ton of kids running around being noisy but it wasn't too bad.  The staff was very helpful and courteous.  I would stay here again if I was in the area.

03/07/11 | Link | Rating: 3.0
16. Jane says... x.
Was in town for a funeral. Was greeted properly by hotel staff and was able to enjoy some food and drinks in the bar area. The service was painfully slow, but there was a football game on, and it kept my husband and me occupied while we waited and waited and waited. I give one star to our server because she was friendly and did try, but she clearly paid more attention to the bar than any of the other guests. I think she needed another person there to help.

That's when the fun started. The walls in this hotel are very thin and we were treated to strange sounds all night. One of the sounds vaguely resembled a bottle being dragged across the wall. We weren't sure if it the noise was coming from the room next door or above us. Also, someone let their door slam twice at 2:00 am.

Something that always makes me really nervous is to see a door from the room I'm staying in that clearly opens to the room next door. It doesn't exactly give one a sense of privacy and/or safety. I'm not sure if there was anyone staying in the room next door, but the light was left on all night and I saw the eerie glow the whole time. Also, we left the fan/heater on to provide us with some white noise to try to disguise the strange sounds coming through the walls. After several hours, we were forced to turn it off completely because of the loud noise it made when it turned on and off  - kind of like a punching sound. Even after I turned off our fan/heater, we had no choice but to hear the same sound coming from what appeared to be the room next door.

After trying to go to sleep from 10:00 pm to 2:10 am, I finally called the front desk to report what was happening. I told the person I talked to that I wanted a full refund. I asked him specifically if this was something he could do for me and his response was yes. Soon after, I heard a door open and close silently. After some thought, I realized that a staff member most likely opened the door to the empty room next door and turned off their fan/heater, because that noise stopped as well. The light, however, was left on.

I finally fell asleep somewhere around 4:00 am only to have to wake up at 6:30 am.

I reported this to the front desk upon checkout. Was told that I'd have to talk to Accounting, who was due in that morning. The gal I talked to was unclear about the fact that  a. I don't live in the area, and b. I'm here for a funeral. She didn't seem to be able to help much.

Coffee and pastries on the way out were terrible and not complementary, which they should be for hotel guests. My brother stayed at the Best Western across the street and had complementary breakfast. The 'coffee maker' in the room was a joke. It clogged and had to be poured out manually in order to get it to shut off. The plug was jammed somewhere behind the dresser, so I was unable to get it to turn off.

And just minutes ago, I received my final invoice via email. No credit was applied. The hotel is evidently run by people who have no clue about customer service and zero compassion or understanding.

If you must book a room in Bakersfield, avoid this place. I'd give it zero stars if I could.

31/12/09 | Link | Rating: 1.0
17. Sean K.
Comparing to other options in town, I really like this place. Clean, good food, and good service.

08/05/12 | Link | Rating: 4.0
18. Joe S.
This location is not as fancy as their other locations, but it's adequate enough I guess. I would have a hard time believing this is the best Hotel in Bakersfield, because I know of at least 2 that are better, one of them being another Marriott, but I can see how someone would get the impression that it is the best considering that it is "Bakersfield" after all.

For some reason I did not get a bathrobe and I was very disappointed by that fact, I had my heart set on it, but I was so exhausted by the time I checked in that I just didn't bother contacting the management or front desk about it.
BTW I also have to mention here that the 3pm check in time is complete BS when you have made a reservation in advance for early check in. I did get the early check in, but be aware of this, because they will overbook on the weekends and give you the shaft.

For some reason, I always compulsively check through everything in the room anywhere I happen to stay. One thing I always check on is if there is a Bible in the room, the condition of said Bible, and if it is a Gideons or not. I'm not even Christian, but I do believe that the Bible is an essential for any Hotel room, and for no particular reason other than it's just the way it's supposed to be....  But imagine my surprise to find a copy of the Book of Mormon in the drawer next to it..... This kind of made my brain freeze for a moment, because I also happened to have checked in on the same day they were holding the Jehova's Witness convention, and I had almost run over a Catholic Nun when passing the Hospital down the road.

I began to remember back to when some Hindu lady blessed my feet out in front of the Circke K not to far from where the Marriott sits. She asked if I was a traveler and blessed my feet.... That same day I was almost on a train that wrecked down in LA, I missed boarding that train by less than a minute.

I have always had a weird sort of disjointed spiritual connection with Bakersfield, not sure why that is, but this sort of thing just happens when I am in town. Some Wiccian idiot tried to do a binding on me once too, she ended up getting hit by a bus or something.

Anyways, I would stay here again, the AC cranks really well, which is important, because I like my rooms to be around 62 - 64F regardless of the time of year, and seeing as how Bakersfield is like the armpit of California you definitely need it in a place like this.

Also, if you stay here, Always check through the Bible, I always leave a message in them, a sentence or two, a few random words circled, just something that will bring the readers brain to a screeching halt when they see it, it's just something I do.........

08/06/10 | Link | Rating: 3.0
19. Roni M.
I stayed there January 5, 2013. I killed a cockroach in my room the next morning. Where there is one...there are more. When I checked out, I told the manager and no response or a "sorry." Not going back there!

05/02/13 | Link | Rating: 1.0
20. Andrew S.
Ohhh my... this is so far one of the best hotel in Bakersfield...
Been to Red Lion, The Padre, Holiday Inn and more...
The best... rooms are clean, no bugs for sure. Ehmm and they provide Bathrobe... YES!!! A BATHROBE!!!
The lobby is nice and spacey...
The staff are great and super friendly...
And they have one of the best restaurant in Bakersfield - The Nines...
Ehmmm very good filet mignon...
Mojito is good too... but it's kinda hit or miss... depends on your bartender...

It's also located in the heart of Bakersfield (the good part of Bakersfield), so if you just want to have some fresh air at night... No... you're not gonna get mugged...
Oh... did I tell you, it's located next to Rabbobank... I can buy a hockey ticket... and just walk next door to watch...
NICE!!!
Great location... top notch...
Just across the street you'll have the Art museum, and if you break your leg, Mercy hospital is just like 5 blocks away...
The best place to stay...

One downside... the WIFI... SUPER SLOW... I can see wrinkles on my hands now... Ohhh wait... it's was there all along... lol :) JUST KIDDING!!! (about the wrinkles on my hands being there all along...)

17/05/10 | Link | Rating: 5.0
21. Shayra A.
Honestly, this is probably the best you will find in Bakersfield. I actually didn't have any issues with it. The front desk service and in room service was very good. The staff overall is very polite and friendly. I love having the concierge option for breakfast and a bite to eat in the afternoons. Room was pretty comfortable, just like any full service Marriott.

13/04/12 | Link | Rating: 3.0
22. Taro A.
Do not recommend to stay , room phone, wifi, wired Internet do not work during my stay & concierge lounge food , drink all gone @8pm , staff no action even asked .

05/08/11 | Link | Rating: 1.0
23. Allie K.
We came in with about 18  people  for our softball team very late last night. We went downstairs to breakfast at 6:30 to eat before our games and we were told by the young woman working the front desk of the breakfast area that the breakfast was complimentary. We asked her 5 times if it was complimentary and she continued to say yes as she handed us menus with prices on them. She checked our room number twice and said we were good, so 4 of us ate the buffet food and when we were done our waitress told us it wasn't free. Then she said they would take care of it. When four more of our teammates came in, we told them not to eat there because it wasn't free. The lady proceeded to say not to worry about it and they would take care of it. So thinking this woman was taking care of it, we tipped her well, and let her know that the hostess misinformed us. Once our coach came down they charged her $130 for the 8 of our breakfasts. If you say you're going to take care of it, and not to worry about it, you should stick to your word. If she was going to charge us she shouldn't have let the other four girls sit down to eat. We are very disappointed with the way they handled the situation. We will not be returning to this hotel in the future.

08/02/14 | Link | Rating: 1.0
24. Tony D.
This is the first time I have stayed at this Full Service Marriott and I have to say first impressions were great.  As a corporate pilot I stay in Hiltons and Marriotts all over the world and although this is Bakersfield and its not the best hotel it certainly is not the worst.  I had a great experience from when I walked in the door, very friendly staff and helpful finding local restaurants.  My passengers stayed here and had the same experience as I have and they are much pickier than I am when it comes to hotels and being catered too.  Room was perfect, extra towels and pillows as I requested in my profile.  Expectations of this place was exactly what I thought they would be.   My breakfast was complimentary due to my government/military rate which makes the 84 dollars a night a bargain for this 5 star operation.  Keep it up Marriott!!

29/10/12 | Link | Rating: 5.0
25. Debra H.
I stay at this Marriott for business..

The rooms are fine, however the hallways have a foul smell to them.
Bar is great!!! You are able to get dinner from the restaurant served at the Bar (Casey and Christina provided Fantastic Service)

I would have liked to give a 4 star rating, however the service was horrible in the AM. at the restaurant.

I arrive at 8:25 am. there are two employees standing there talking guy and a girl.

Girl states would you like the buffet or a menu asked for a menu, she provides one then asked what I would like to drink? My ice water was served..
8:35 am -older man walks by I ask him if he will be taking my order he states no and goes and gets the girl that seated me. Girl takes my order of eggs Benedict.

8:55 am.- still no breakfast, girl walks by my table into the kitchen states to the cook... I need for you to rush this order I forgot to give it to you. with that I tell her that I have to leave and to cancel the order... She tells cook nevermind...Then she walks away no apology and or anything was said.

Very Very Very POOR Customer service just from this one gal...

23/07/11 | Link | Rating: 3.0
26. Michelle S.
Due to frequent business trips to Bakersfield, I stay here a few nights a month (I'm actually here right now).  Every time I check in, they know my name and welcome me back; the bell man (Carlos) is awesome, and is always extremely welcoming and asks how I am doing--last year, he even gave me a recommendation for an Italian restaurant in San Francisco when he heard that I was going to be there.  Almost every night and morning that I'm here, I end up going to the concierge lounge...some nights, I forgo actual dinner for the hors d'oeuvres.  The breakfast in the concierge lounge is the same every day, so it gets a little boring, but it's definitely very convenient and always tasty.  The food at the restaurant is also very good, and the service is great there as well.  The one complaint is that they sometimes sell out the parking lot for events at the arena next door, so it can be hard to find a parking place in their huge lot during these events.

20/08/13 | Link | Rating: 4.0
27. Anna W.
we stayed here recently for my husband business trip in the area. This hotel is pretty decent and I guess they recently renovated it, since this used to be a Holiday Inn. I like the Lobby and they also have a restaurant called The Nines. We ate here for dinner and it's pretty good - I ordered chicken and shrimp carbonara/chipotle something like that. They also provided crib for my son and blanket. But the only disappointment is, they do not have a mini fridge or mini bar. So we had to put my son's milk in the ice bucket full of ice.

While my hubby is visiting his client, we left in the hotel. Me and my son just walked at the Rabbobank Arena which really right next of the hotel. Took some photos and went back to the hotel, that's it.There's really nothing to go much in Bakersfield.

11/06/10 | Link | Rating: 4.0
28. Jade M.
Okay, I decided to use Yelp for the first time, just to let people know how entirely shitty my stay was here.

My boyfriend and I arrived late in the evening due to our travel post-work, and checked into our room. It was pretty hot and stuffy once we got into our room, so I turned on both the air conditioning and the fan unit, before stepping out to get some refreshments down the street.

Right as we opened the door to our room on the way back.....the smell was HORRID! It literally smelled like HUMAN FECES coming out of the fan vent above the doorway. I automatically shut off the fan, but the smell continued to linger, even though we left the door open, and cracked the window as far as it could go. I called downstairs to the front desk right away, and a member of the staff informed us that we couldn't be moved to another room, and the most he could do was bring up a couple of Glade products. Upon his arrival to our room, my bf told him to "Get a big whiff!" to which he responded, "I don't even want to." Yup! That's how bad it was!!

To top it off, my bf went to take a shower after a long day at work and long drive, and the shower hadn't been cleaned! There was dirt all over the bottom of the tub, and there was no hot water at all. I was seriously stupefied by the outrageous dysfunctionality of the travesty disguising itself as a "Marriott."

I called the manager of the hotel the next day while we were out and about, as we were there for a two day stay, and the best she could possibly do according to her was 50% off the last night's stay....not even comped for the entire night! If you had to stay in a room that smelled like horse poop for a whole night, I bet you wouldn't want to pay for it.

At least we were moved to a different room for the second night...which wasn't that much of an upgrade considering no one had cleaned that room either, as there were dirty and wet towels still lounging all over the bathroom. I slept in sweats because I was afraid of bodily contact with the sheets, honestly.

Bottom line, this place is a nightmare, and I really can't describe it as anything more than a disgusting shithole.

26/10/11 | Link | Rating: 1.0
29. Genevieve W.
Super bummed. We've only been to bakersfield 3 times to visit family and have always stayed here. Every time we've stayed there has been no parking for hotel guests. The hotels proximity to the convention center lends itself to people parking there and walking to their event venue. Also the type of event also dictates the kind of shenanigans that happen at the hotel. We were with our small kids and didn't get any sleep because of all of the party goers roaming the halls at night that were very loud. The topper was when the hotel desk called our room in the morning to complain about our kids being loud made me furious. They're kids and they are awake at 8am and they weren't being anywhere near as loud the people we heard the night before, but oh well I guess. It's also very close to a fire station and train tracks so that will keep you up at night too.  Housekeeping didn't stock Kleenex.  There was no gift shop open at night, and we had to make an 11pm run to a grocery store 15 min away to get cold medicine for the kids since there were no pharmacies nearby. Anyhow, were bummed and won't be staying here next time were in town. There are too many other hotel options available.

11/11/13 | Link | Rating: 1.0
30. Donna S.
I guess I'm a trashy girl. When it comes to "fancy" hotels and restaurants I always leave feeling ripped off--a room with a bed and a TV is a room with a bed and a TV...the other stuff doesn't really matter to me. We had a $42 reservation at our usual Motel 6 (not as bad as you'd probably thing they are, really, and allow dogs no problem). We decided to splurge on the $159 Marriott because we were attending an event at the Rabobank Center next door and figured a nicer hotel in Bakersfield would be cheaper than elsewhere...and eh. It was ok...nothing special. Staff seemed harried upon check-in, definitely did not get any special service or anything.  The room was ok, decent size, nice linens, decent air conditioning, dismal view (is there any other in Bakersfield?). Was it $120 better than Motel 6? No, probably not. Oh well.

03/03/13 | Link | Rating: 3.0
31. Robert A.
A bit pricey, but it is within walking distance to Rabobank Arena.  Nice facilities...everything seemed clean and the pool was nice.  I'd stay here again.  There are plenty of cheaper hotels in Bakersfield, but you'd be in the 'hood.  Bar area was nice, and after a Condors game, some of the players will have a pint or two.

19/12/13 | Link | Rating: 4.0
32. Pam L.
If you need to attend an event at the Rabobank Arena this is the perfect hotel for you.  It is right next to the arena so you can walk to your event.  The room I stayed in was clean and perfectly functional.  No refrigerator or any extras, just a simple hotel room.  I ate lunch at the hotel restaurant.  Food was ok but it was slow to come out and the service was subpar.  The fitness center was the high point of my stay.  Open 24 hours with plenty of equipment.  I will stay here again next time I attend a hockey game at Rabobank.

17/02/13 | Link | Rating: 3.0
33. Don B.
Let's get one thing clear: Bakersfield is an awful, awful place.

If I was rating this hotel to Bakersfield standards I would probably go 5 stars. The little things that bug me about this place probably wouldn't bother your average local, as I'm a bourgeois city slicker by comparison.

But, not grading on a curve, and not accounting for the hotel's other clientele, I can safely say it's an OK place to stay, not great.

The night we arrived, there was a hockey game at the civic center next door. The place was crawling with young local and visiting creeps. We had to sign a contract promising not to party too loud, smoke in or damage our rooms. This didn't bode well, but we had no problems with loud neighbors. The loudness seemed to stay contained in the lobby bar, which is fine.

When we returned later that evening, the street in front of the civic center, which had been brimming with screaming kids in Ed Hardy wear earlier was shut down with a police barricade. Scattered creeps still wandering the parking lots and lobby, but no incidents with them either.

The property is very dated, the halls smell very bad (I can't put my finger on the cause, but it's bad), and the rooms have a strange disinfectant smell that seems to be linked to the beds/sheets - maybe the detergent used.

The rooms are standard Marriott - almost. The bathroom fixtures (countertop, showerhead, shower curtain, soaps and shampoos) are what you'd find in just about any business Marriott I've ever stayed at. The room had the standard Marriott flat screen and beds, but the carpet and walls obviously hadn't been updated for a long time.

A/C and thermostat worked well - this is critical.

We ordered room service, and the food actually wasn't half bad. I had a fillet mignon, and was pleasantly surprised that it was done quite well.

The price is very low - our room with two queen-size beds was about $80 after taxes.

So, you could do worse. In Bakersfield, I'm not certain you can do a whole lot better - definitely not for $80.

19/11/11 | Link | Rating: 3.0
34. Kevin S.
Was driving through and to my surprise....the Marriott itself was cheaper than the rest of the Marriott properties in the area.

The hotel is nicely done with wide spaces in the lobby as well as a lounge area and separate restaurant.  Front and back entrances to the parking lot.

My room was very up to date and had a great view of the Chevron oil fields.  LOL

Nice flat panel tv WITH HD programming.  I can't tell you how many places I've been with a HD tv which don't have the HD programming.  Came in handy to watch the World Series.

Parking is plentiful in the back, but while there was a "bellman" area, there was no bellman there.

Nice quiet stay and except for the bellman, was the "usual" from a Marriott.

If I need to come back to Bakersfield, I'd stay here again.

30/10/10 | Link | Rating: 4.0
35. Ivy P.
Had to book a hotel here to take care of some unpleasant business which I will yelp about the company and their antics at a later date.  I booked a weeknight stay here via Priceline and got a decent deal.  Upon check-in, I was a bit nervous because another guest had approached the front desk to let them know she was just issued a key to a room that was occupied already by some other hotel guest.  Not a good impression for someone checking in and therefore raised some questions as to the safety of staying at this Marriott.  

For us, however, we did not have any issues.  The lobby was nice and well kept, there were no huge events at the arena so it was a very quiet and lovely stay.  Our room was clean and well stocked.  The only thing that was annoying is that when you do turn on the air conditioning, it is a loud and ghastly noise and I think if we had visited during the summer, it would make it very difficult to sleep with the a/c running.  

The location of the hotel is excellent if you plan to attend an event at the Rabobank arena, want to stay near the downtown area, or in my case, needed a place within walking distance to the court house.  

Overall, we would stay at this hotel again.  It's not the nicest, but it certainly is not the worst.

24/03/12 | Link | Rating: 3.0
36. Robb G.
The hotel staff was very helpful and friendly.  Rooms were nice and very clean.  The only gripe I had with the place was it took until 4 p.m. for the maids to get to my room.  That to me is way too late.  The location is perfect if you are unlucky enough to get stuck in Bakersfield, CA.

22/05/13 | Link | Rating: 4.0
37. Kristen H.
First time in Bakersfield...I tagged along on a business trip with my hubby.  We spent two nights.. Mostly due to rain, I hung out I the hotel the whole trip!  The hotel itself is clean and comfortable.  Nice lounge area with a fireplace. The room was large and the bed very comfortable!  The bathroom smelled of mildew, but the shower head....a rainstorm type...was nice!  The outside noise, trains....and noise from the housekeeping elevator we were near were loud...but I had earplugs along after reading other reviews. (Thank you!!)

The "Free WIFI" was a joke and barely worked". I was expecting slow.....but this was ridiculous.

The highlight of the hotel was the food!!!  (And food service). We had dinner there two nights....got the same meal it was so good!!!  Meatloaf served in a bowl with mashed  potatoes at the bottom and an amazing gravy on the top!!!  (We were told a new menu is debuting next week WITHOUT the meatloaf!!! .....a mistake in my opinion!!).

We also had homemade potato chips with onion  dip...yum!!  Great slalads. Hummus and pita that was awesome.  Great breakfasts too....and non of it over priced.  All our servers were great....We especially  enjoyed Blake....who was attentive and offered great suggestions.  

So, not planning to rush back to Bakerfield, but would definitely stay here again if I found myself there.

25/01/13 | Link | Rating: 3.0
38. Dan J.
- Good: Nice spacious, clean and elegant rooms. 85 $ / night (+taxes) 2 queen beds. Pool, jacuzzi and gym. Bar and terrace. Good service. The restaurant in the hotel has very good plates and it is quite cheap. We order one salad and parmesan chicken to share. They split each in two plates and it seems like 2 plates of salad and two plates of parmesan chicken. amazing! Hot bread totally free. They close quite late.
- Bad: No fridge, microwave. You need the card (key) for the elevator. Very noisy: you can hear the neighbors opening and closing doors all the time. Many people there because of the events that take place in the hotel

14/04/13 | Link | Rating: 4.0
39. Salleigh K.
This is a review for the hotel lobby bar. The bartender, Casey, was not friendly at all. She clearly was more focused on chatting with the cheer dads that were here for the competition than taking our order-she even told us to go order at the restaurant. When we finally ordered, she was short with us and told me she needed to get more use tea for my drink. THAT WAS 50 minutes ago, my food already arrived, COLD, and since they were out of soup that went with my meal I requested fruit and asked if I could have my drink-she just walked away and said nothing. When she brought my fruit, I asked AGAIN if I could have my drink, then she went to the restaurant to get more iced tea. So it has been over an hour now and I do not have my drink. Mind you there are 4 people working the bar now and they are not too busy. I'm so disappointed because Marriott usually has extremely professional employees and Casey is the complete opposite.

06/04/14 | Link | Rating: 1.0
40. Tom S.
At $69 for a double king bed room one should not complain, but I will just a little.   This property is dated.  Feels  tired and run down.   Rooms appear as they did when built in the early 1970's.  Cottage cheese ceilings,  noisy central air conditioner that will awaken you at night,  bring earplugs if you are a light sleeper.  

Bathrooms small side, tub too small for a 5' 8'' tall person to lie inside.  Grout around tub has large voids.

Wall length window from my 6th floor room overlooks the vast nothingness of downtown Bakersfield, it's filthy dirty.  Like looking through a car windshield that hasn't been washed in weeks.

So the small little maintenance issues steal the potential pleasures of this business Marriott.

Swimming pool out in the front parking lot.  It was hot during my visit, would have used the pool, but did not want to traipse thru the lobby in a wet swim suit.  Only path from the pool to the central lobby elevator bank.

Hotel restaurant typical = Overpriced mediocre quality food.

This might be the best hotel in Bakersfield, a work colleague stayed at the Bakersfield Double Tree and was not happy.  

The state of this hotel is an accurate summary of Bakersfield.  Hot, dusty, weary, in need of a good polishing.

30/07/11 | Link | Rating: 3.0
41. Valerie F.
Overpriced at $379 for two nights - yes, they jacked up the price because of a hotrodders convention.   No fridge or bottled water.  A miniscule coffee maker with no pot.  The sound of a thousand bottles being heaved into a dumpster at 6 am on Saturday morning - guests using the ice machine outside our door at 7 am on Saturday morning - noisy, noisy.  Internet access spotty and impossible on my I-phone.  Could not sleep with a stuffed up nose from the a/c.

Other reviewers mentioned bathrobes.  None for our room.  When I called the front desk, I was informed that they don't provide them for "General Rooms."  I paid $180+ a night for my room!!  Surely that would entitle me to a bathrobe.  

No complimentary breakfast offered for our exorbitant room charge.  Bah humbug.

I always stay at the Hilton Garden Inn when I come to Bakersfield and am sorry they were booked.  I am not happy with this Marriott at all and feel taken advantage of price wise.

20/10/12 | Link | Rating: 2.0
42. Ken H.
We were in town for a family emergency and needed a room for a few days.  I've stayed here once before and recalled that it was comfortable.   The staff was exceptionally friendly.  The room was very clean and well decorated.   We ate at the restaurant for breakfast and it was just a bit pricy but still good food and a good bargin if you consider that coffee, juice and all you can eat was included for the $14.

There were two drawbacks, since the hotel is next to the convention center, if there is an event, you will have to deal with a full parking lot.   Also, our room was just above the air conditioning units on the north side of the building.   If you stay here, request a room away from this area because it gets loud when those units come on in the middle of the night.   Still, for $119 plus tax I think it is a good hotel and worth staying at.   We will stay there again when in town.

01/03/14 | Link | Rating: 4.0
43. Julia P.
I came here for a wedding and although it's usually over 100 a night for this place, we got a package deal for $87 a night.

I'm not gonna BS this review. This hotel isn't exactly the Ritz or St. Regis. It definitely does the trick for Bakersfield. I mean I wasn't going to expect anything phenomenal in Bakersfield anyways.

The rooms were clean, the room service was quick to respond, the bar was well stocked and most importantly the wedding was a blast so I can't complain about that part. But compared to everything, it wasn't like whoa. It's all relative.

03/12/12 | Link | Rating: 2.0
44. Lo B.
1. Room smelled of pungent B.O..

2. Asked front desk person about hot tub, was reassured hot tub was great. Went up to my room, got ready, came back down only to find the hot tub literally full of garbage and freezing cold. A little heads up would have been cool.

3. No closet/hangers, ironing board, or iron in my king room. Really?

Overall: not great.

12/01/14 | Link | Rating: 2.0
45. Stephen R.
Some of the best beds I've stayed in.

There's not a lot to do around the hotel though, and cabs can be hard to come by

22/12/13 | Link | Rating: 4.0
46. Lana V.
Absolutely love this hotel!!! My husband frequently travels to Bakersfield for work and  we usually stay at the Double Tree but we decided to change it up. The Marriott Convention Center hotel is awesome. From the super friendly and helpful staff to the yummy, inexpensive food and nice, clean rooms, everything was perfect. We will be staying here every time we visit. Highly recommend!

14/06/14 | Link | Rating: 5.0
47. Brittany C.
Great hotel! Friendly and helpful staff

In the middle of no where but hey! it makes it just that more exciting =P

The bar area is very nice and a decent size too, although no specialty drinks menu provided.

The rooms are clean, but I did find a hair in my bathtub...=\ Other than that I had a great stay here.

12/09/13 | Link | Rating: 5.0
48. Karla Roxanne M.
I don't recommend staying or dining at this hotel unless you have to be at the convention center. The train runs right by in the middle of the night and makes for disruptive sleep. The furniture in the bar is falling apart and they were understaffed when I was there around happy hour. The bartender was sweating and running around, didn't look very happy. The bar was full so we sat at a table...decided not to dine since there was one bartender. We paid too much for a glass of wine and went elsewhere.

30/06/14 | Link | Rating: 1.0
49. Justin S.
Guess I will start this with the good.
This was a last second stay after a hockey game at Rabobank Arena next door. We were able to get a good rate and parking was easy on a Friday night. The elevators have a room key security feature to keep the bar crowd and non hotel guests out. Our double room was big and didn't have any odors as others have reported.
And now for the bad.
Being familiar the with the hotel, you need to pick your poison here. The Southern facing rooms are a parking lot distance from the main train tracks of the Central Valley. The Amtrak station is across the street and freight trains run through 24/7. The North side, which we were on, is along one of the main routes in downtown. Although street noise is reduced at night you still get the sirens of emergency vehicles passing by.  
The room door has a 1/2" gap under it allowing the hallway lights to blare through and any sounds from passing people will easily echo though your room. The bed was FIRM. I know some people prefer it but I had a sore back in the morning. Guess that's why the bed had 6 pillows on it to make up for it.
Out biggest issue was the other guests and the hotels lack of noise enforcement. Around midnight my family was woke up by the large party going on down our hall and a few of the participants just happened to be staying next door to us. Although the sound of the maxed out TV was muffled, it easily came through the door from the adjoining room door. We called the front desk to report the group and security spoke with them a few minutes later. They lowered the TV some but the party continued.  We turned on the AC's fan to drown out the sound. It worked out well since the fan noise was so loud. When we were checking out in the morning, the front desk blew off the issues and didn't offer any compensation.
I received a customer satisfaction survey by email a few days later. I expressed the issues to the company and got a costumer service rep response saying we are sorry and we will send someone to look at the door seal in the room. I replied to the rep for a follow up but never received a response.

I would suggest a Hilton hotel a few miles away. At least they have a no problem guarantee for the same price as this place.

09/05/14 | Link | Rating: 1.0
50. Absolute Z.
Excellent stay! Clean spacious room, decent gym and the free breakfast was great! Pleasant stay overall!

24/12/13 | Link | Rating: 5.0
51. Ken K.
Fantastic staff, several people behind the front desk at all times (I checked in about 2:30 AM).  Every staff member I came across said hello etc..  The place was clean with nice decor.  There is access to a computer in a separated area of the main lobby.  Newspapers available, news and stock info running on the televisions in the lobby.  

The only things I would complain about is the A/C in the room was so loud I turned it off.  I was too tired to bring it to anyone's attention.   The other issue is the parking is mostly behind the building, just seemed awkward.

I'd definitely stay here again.

15/09/14 | Link | Rating: 4.0
52. Stephanie H.
I'd say this is the best option for a hotel in Bakersfield. Nice staff. Even the housekeeper in the hall was so sweet and engaged in conversation with me. She was very interested to know if I had everything I needed. My room was nice and clean and comfortable. The breakfast buffet was pretty good and the waiter was such a doll. The only negative I have for this hotel is the parking. If there is an event at the convention center, it is hard to find a parking space. Other than that, it is your nicest choice. Doesn't hurt that it is next to the police station either ;)

25/07/14 | Link | Rating: 4.0
53. GREG N.
I arrived just after 9:00PM on a Friday night from Burbank and was aware of the crowd leaving Rabo-Bank Arena so I opted, successfully,  to park on the South side of the hotel. I checked in promptly and was assigned a South facing, train yard, side room of the building. After an hour in the room, I had no issues with train movement near the hotel as they moved through without objection. A group of private coaches in the same lot that I parked in started their engines just before midnight. Thankfully they all left within ten minutes along their noise heard on the 8th story of this Marriott. Otherwise my night spent here was quiet. The soap, shampoo, lotion and other item presentation in the bathroom was large. The free TV channels available was amble. The room was neat, clean, and with a comfy chair with ottoman. I never ate or dined in this hotel due to my abbreviated stay. I prefer the Marriott Garden in Bakersfield solely to it's nearness to family, but this hotel is just fine.

11/01/15 | Link | Rating: 4.0
54. Yvette G.
I stayed here a couple weekends ago.  I thought it was a good hotel.  Service was great!  The staff was very friendly.   After about 10minutes when I arrived to my room I received a call from the front desk asking if the room was satisfactory and if I needed anything.  I have never had that kind of service from a hotel before.  The room was very clean and the pillows were super comfy : )

One complaint was the pool.  It looked like it had not been cleaned out for the day.  There was quite a bit of tree flowers floating around.  If there was a net nearby I would have cleaned it myself, but I didn't see it.

I agree with another reviewer about hearing other guests slamming their doors. There was a wedding going on the same weekend I was staying at the Marriott.  I think the hotel tried their best with me, because they put me at the very end of the hall so I would only have two neighbors.  The noise wasn't terrible, but I could still hear the other guests.  

All in all, I was happy with my stay.

04/08/13 | Link | Rating: 4.0
55. Alicia L.
Hotel saved our bacon!? Despite claiming they were booked full, the next person I spoke to miraculously found us a room.

Hotel was clean. Room was acceptable. A hotel.

Morning buffet had dried out pastries and cold "hot" food. Really underwhelming. Kitchen was unable to poach eggs to order and Hollandaise was some sour concoction.  Yucky!

I will admit the place was exploding with a cheer competition but K****y at the bar NEVER cracked a smile...the whole time-50 minutes...matter of fact she never greeted us. Never offered menus or drinks. Served male clients who sat down after us. And was dishonest about service times. Watched her bark at other staff and flat out scold one staff member. Continued to hand out menus & greet others taking their orders before she got back to us.

I didn't tip after our food came and left a message on my receipt and ZERO tip!  That kind of service turns customers (this one) away permanently!

06/04/14 | Link | Rating: 3.0
56. Janna L.
I reserved through a 3rd party and got an amazing deal on this hotel!
Pleasant staff upon check-in and no line up. They were happy to give us maps and restaurant recommendations.
We were upgraded to a top floor without asking. Bonus! I was warned that it faced the train tracks and may be noisy but I did not think that would bother me and it did not until the morning. Obnoxious partiers would have bothered me WAY more but our corner room was nice and quiet for the most part at night.
Clean enough. U/K hair in the bathtub freaks me out, did not enjoy that find but everything else seemed to be ok.
Ice machine was on this floor, vending machine also. (9th)
Staff will unlock stairs for you if you dislike elevators.
Beds comfy
Free internet
Nice TV, decent channels
Free parking
NO free breakie with our room deal :(
Somewhat outdated but all a matter of taste right?
Good location in downtown Bako. Movie theater is right behind the hotel if you need something to do.
Large room with the upgrade suited us well.
Bathtub bottom has seen better days but the washroom itself was a decent size - you will not hit your knees when on the toilet, closing the door! Good counter space and awesome toiletries. (part of the upgrade too, supposedly)
Felt super safe the whole time.
Microwave and Fridge - yes, ahhh - should be in every room across America!

TIP - if you are 2 to a room and both coffee drinkers, ask for more coffee upon check-in. We did just that thanks to another previous reviewer of this hotel and we were loaded up with the goods!

Re sleeping - our TV woke us from a dead sleep, came on at 0445 on its own??? Bring earplugs because after you unplug the TV, you have to deal with the incessant AM train whistles, emergency vehicle sirens, parking lot noises and BOOM of the A/C kicking on and off!

30/03/14 | Link | Rating: 3.0
57. R S.
I just wrapped up a work-week stay here.

Aesthetically it's a typical Marriott - not the most up-to-date but serviceable and clean. My only beef with the room was the extremely slippery tub (I would never use the gross rubber mats they put out in hotels so I suppose this was my own calculated risk) and the non-adjustable shower head which provides such a light mist that it took quite a long shower to get shampoo and conditioner fully rinsed out of my hair.

My true point of complaint is two fold. First, not a single staff member alerted me to the Concierge Lounge on the 9th floor - I'm only now, via Yelp, learning of its existence. As a platinum elite Marriott member...come on. I've never been here before and should have been oriented to this. Secondly, I really resent the hotel's apparent "policy" regarding microwaves. I follow a somewhat strict diet so when I travel I prefer to microwave Lean Cuisines instead of eating out every single meal. I called before checking in to see if my room had a fridge. As a premium member, yes my room would have a fridge - otherwise they can be rented for $10/day. I forgot to ask about microwaves, though, so I asked when I checked in. Apparently due to "safety concerns" this hotel does not offer a microwave to guests. I absolutely balk at this. Courtyard by Marriott - a sister brand - always makes microwaves available, typically in the main lobby no less. Later, it was weakly explained to me as a food allergy/contamination concern. I don't buy that either. Listen, y'all: as a guest (status or not), if I come to the front desk asking to use a microwave for three minutes...you find a way to make it work. Period! They finally installed one in my room (incorrectly at first, I must point out, using an outlet that could not support the power needs of a microwave - causing it to short every ten seconds) - pointing out they were benevolently waiving the $10 fee for me thanks to my status. But come on: economically, why would anybody pay $10/day to microwave $2 worth of food? Its like they think I'm using it for some kind of industrial process or financial gain - why else would I ever pay that amount?? That's more than they charge for internet, another more generalized hotel industry grievance. It's just not guest friendly.

Thankfully, my traveling days are nearly entirely behind me. I'll lose my status after this year and maybe will stop acting like a self entitled princess while traveling (or, rather, I will have to!). But if work brings me back to Bakersfield, I'd prefer to stay elsewhere if my company allows it.

25/08/14 | Link | Rating: 2.0
58. Authorized U.
What a rip off!!!! They have the nerve to have taken the microwaves out of the rooms-- then they want TEN BUCKS to use a mike-- I work construction-- I;m out of the room an hour and a half before their breakfast--- need a mike-- so, they dug an antique one up, brought it to the room-- and voila-- it doesn't work....
Mold in the bathroom, sink table is broken cracked and slathered with silicone caulk, large amounts of dust under bed and on the blinds-- food only so so and pricey as hell-- nope-- you can do better for the money-- oh yeah-- you want to listen to music? 20 bucks.
Shower mist was so light you can't get the sand off. Door locks are in poor maintenance condition. No room fridge, funky stench in the hallway.

11/09/14 | Link | Rating: 2.0
59. Deana I.
I've stayed here several times and aside from being in Bakersfield, it's a pretty nice hotel with friendly, helpful staff.  You have to swipe your room key in the elevator for extra security.  Even the regular rooms are clean, spacious and well kept.  They have high, soft and comfy beds with nice linens.  It's close to downtown if you dare to go outside in the hot weather during the summer.  Fitness center is huge for a hotel that's also adjacent to the patio.  The patio is comfortable to grab a drink or eat, but the pool is very small.

The Concierge Lounge on top floor has a view of all Bakersfield with a good variety of breakfast, hors d'œuvre and desserts. Unfortunately, the lounge is closed on weekends, like any other Marriott hotels.

17/10/13 | Link | Rating: 4.0
60. Ian C.
My company and I stayed at the Marriott for several nights and enjoyed the accommodations.

The rooms were modern and clean. The beds were comfortable and had more than enough pillows. The concierge lounge had a nice spread for their continental breakfast offering. It also provided a spot for us to meet and do work.

I notice and appreciate when staff members greet you when you walk into the lobby. It's always a nice touch and doesn't take much on their end. It makes you feel welcomed and sets the tone for your stay.

My only complaint would be the bar located in the lobby, m.i. Greatroom. The drinks and food were fine but the service was spotty. Even on nights that weren't crowded I felt neglected.

16/12/13 | Link | Rating: 4.0
61. Mike T.
I love this place. The building is compact and new. The lobby feels fresh, the staff and friendly and you feel safe. The rooms are cozy and clean. The beds are comfortable and luxarious. It just feels right. I've stayed at Double Tree by Hilton too, Merriott is hands down the winner, you cannot even compare. The only thing is they don't offer breakfast with a state rate, which sucks, but otherwise this is the best place to stay so far in Bakersfield.

21/01/15 | Link | Rating: 5.0
62. Sarah J.
Very disappointed.  Will never recommend to any one else. First if all the anime convention was going on and THEY were extrememly loud past appropriate hours which when we reserved if they had said there was a convention we may not have come here as it was our mini honeymoon. Second I can hear our upstairs neighbors walking all night which periodically woke me up. Second of all, due to our honeymoon we ordered room service which was an outrageous price for our food being cold and not seasoned or even cooked correctly (hamburger was well done asked for medium rare). When we spoke to them while checking out she offered breakfast which unfortunately were on a time budget and coffee to compensate. Unfortunately being a member of the LDS church I cannot drink coffee. When we advice of all of this she said "well, I am very sorry". Thank you for your customer service!!!!! And last but not least as I was packing I realized my head had been sleeping on what looked like mold of sorts and explained my 3 nebulizer treatments throught the evening.

25/01/15 | Link | Rating: 1.0
63. T R.
Rooms nice and clean. Friendly staff. However, for $100 a night I would expect more than one packet of coffee in the room and not have to pay for a continental breakfast in the morning.

27/12/14 | Link | Rating: 3.0
64. Melanie B.
My stay was a one night stay. I'm generally a fan of Marriott. In this case the staff was really great. I ended up in a room next to some very loud people. I requested a move and it was granted without question. The next morning I had to take a train and it was extremely foggy concerning me that The train wouldn't be running. The Marriott staff went above and beyond to confirm that it was indeed on time. And, yes, the bed was comfortable and room clean.

24/01/15 | Link | Rating: 4.0
65. Claudia W.
Such a great friendly staff and the room was just what we needed, its also great that we can see our car from our room I would stay here aging.

27/02/15 | Link | Rating: 5.0
66. Brad P.
The Place is Infested with Moths.. We came back from a Cheer Event.. Opened the door and found over 50 Moths.. We called the Front Desk and They gave us 30 dollars off the room...LOL.. I told the manager that we should have got a free room.. I told her I would take it to yelp.... So Here we go... They called the Maintenance guy up to the room.. He grabbed a towl and killed the moths 1 by 1.. Took 20 Minutes.. It was Straight out of a horror movie.. After 20 Minutes we moved to a new room and had only 2 moths... I honestly have been all over the world.. This place needs to be cited by the health department.. They need to check there Air Vents, I believe they are likely hatching eggs in the vents and having there way with the rooms... The Health Department should be called on them... They didn't seem to care at all... They keep the front lobby clean.. The bathroom smelled like dry urine... I think when you think of Marriott you have a higher standard..This is what gives Bakersfield a bad name.. I think that several of the cheer teams wont be coming back.. I have seen several of there pics from bug bites that they got in the hotel.... Ohhh.. I Found a Pincher bug when I was sitting on the toilet in the middle of the night... I hope someone Steps in and either fines them or corrects there filth...

23/04/15 | Link | Rating: 1.0
67. Eliot M.
The staff were very nice and were able to accommodate most of the requests of our basketball team. The food we had catered wasn't the best though and the hotel did have trouble with the timing and set up of our events. Even though I had sent a detailed itinerary to them, they did not pay attention to the listed times and scheduled one our meals to be set up a full hour too early. The fruit loops were stale. The room set up was a bit odd. Not fan in the bathrooms and the closet door was a death trap. The hotel was also kept fairly cold but was offset by a nice fireplace in the lobby. They did have our room keys ready upon arrival but the elevators required a key card for access which was a bit cumbersome. Drinks at the bar were expensive and the coffee wasn't good despite supposedly being Starbucks brew (it wasn't).

01/03/15 | Link | Rating: 2.0
68. Jordan P.
It was the day after thanksgiving and we had drove down to LA to see family and attend a wedding in Bakersfield. We stayed at the Marriott across from Rabobank in a very comfortable room with a king bed. I liked the soaps and shampoos they have. Stuff like that makes a difference for me.

The hotel is very clean and the staff are wonderfully friendly. The breakfast in the lobby was good both days we stayed. We had a nice time in the lounge and getting drinks at the bar. I didn't use the pool or the gym and the concierge level was closed for the holiday. Otherwise very clean and comfortable.

02/12/14 | Link | Rating: 4.0
69. Adela A.
Nice, clean place. My only complain, they was only one package of regular coffee on the room, but they sell coffee downstairs.

31/12/14 | Link | Rating: 4.0
70. Jasmine H.
Oh how I wish that I had read the reviews before staying here. If negative stars were possible, this "worst Marriott ever" deserves negative infinity stars. DO NOT STAY HERE!!! For the price, I would expect at least a working toilet! That is just the beginning of the major issues that were not rectified. Instead of moving me to a room with a working toilet (like I suggested, I don't need an upgrade), I have had 3 different instances of where my privacy was invaded to "fix" their non working toilet. I ended up fixing it myself at midnight and having it run all night. Thank god I didn't have to use it again in the middle of the night because it was broken again, so I got to run downstairs and use the fitness rooms bathroom. What What a relaxing stay *sarcasm*. My room service in the evening was salmon and creme Brulee (the salmon does not come with what the menu says so don't expect it, expect minimal as possible) , the creme brulee I couldn't have more than one bite (so salty I almost threw up)...so I call and explain...The girl told me she would talk to the restaurant manager and call me back...nothing. I paid cash for my in room dining last night, so today it isn't even showing up that I bought anything...no refund..no anything...but sorry...better luck next time (the creme brulee was $10 without tax and service fee and tip) total cost for a small salmon and dessert $48. This morning I thought I would have better luck...maybe a new cook? I wrote special I structures on my breakfast door hanger which included extra cream and sugar with the pot of "starbuvks" coffee I ordered...disgusting coffee and nothing extra...The entire pot is still in my room and I can't even drink it! A note also to add is that when you go to the parking lot you are hit up for change by homeless people. I am not from bakersfield...but I was road this was one of the nicer areas??? Thank you God that I am on my way to Venice yo make memories and put this more than awful (I was in tears and barely slept) nightmare behind me! I can't believe this is a Marriott!!! I really thought that the Marriott had standards and also made sure their guests are comfortable. Tip: I didn't didn't even use the swimming pool or hot tub since it's located directly in front of the bar so the creepers can stare! Whoever designed the lay out of this place was thinking with the wrong head...just saying. So uncomfortable! !!

30/11/14 | Link | Rating: 1.0
71. Sam L.
Friendly staff...nice place for the price.... need to clean carpets.... some bugs....

31/03/15 | Link | Rating: 5.0
72. Mina H.
Ok, this is as good as it gets with hotels in Bakersfield, CA. Seriously.

I work here 4x a year, for just one day. Most of the time I drive back & forth in the same day, but I decided to give this place a try since I have a busy day scheduled. I will never do it again. I will gladly make a 250 mile rt any day over this.

Esthetically, the pictures do this place well. The hotel is not nearly as decent as it seems. The building is very old, an unusual sort of old smell in the hallways, carpet stains, the ice maker on my floor was broken, and you need a room key just to operate the elevator. To top it off, no mini fridge. What kind of room doesn't have a fridge? The only reason I give this place 2 stars is for the mediocre, average, and decent service at the front desk.

Starwood - please build a W here, please!!

17/06/14 | Link | Rating: 2.0
73. Susan L.
I'll start with a positive: I was able to check in early (9:00 am), and you can't beat walking to the Convention Center if you're there for an event.

Now, the negative: I made my reservation months in advance for April. Little did I know, until I was charged, my reservation was actually made for February. Brought to their attention, I was refunded my money but the hotel was full for the April date I needed. I called daily for about a month until finally given a room on a cancellation. We had one king and a pull-out sofa. The pull-out, poor thing, has seen better days. Like sleeping right on the metal bars, but my daughter is young and not too picky. It was cold in the room. No blanket for the pull-out. Called housekeeping. "We have no more blankets or comforters." Serious? "We can bring you extra sheets." Uh, no thanks. My daughter froze. Asked for a late check-out and was told a flat, "no."

I'll stay here again only because of its proximity to the Convention Center, but clearly the management and staff at this Marriott know they have a corner on the market being the only property close by and feel no need to go out of their way to be courteous and/or helpful. This is NOT your typical Marriott.

19/04/15 | Link | Rating: 2.0
74. Bebe P.
Review: The location and proximity to the convention center cannot be beat. But during our stay we had extra guests in our room - approximately 8 to 10 moths at any given time. They flew in under the gap in the room door, but we did not figure that out until we departed... The food is extremely average. Our entire group ordered everything from appetizers to main courses two desserts and was very underwhelmed. The breakfast buffet is pretty good, and the omelette station is fantastic. During our visit we were disappointed with the level of customer service from the front desk staff, but perhaps it was just that weekend that they were not performing ther during our visit we were disappointed with the level of customer service from the front desk staff, but perhaps it was just that weekend that they were not performing well.

21/04/15 | Link | Rating: 3.0
75. Maria H.
Nice place for a training. Large, spacious, and comfortable. Everything was easy to get too. Staff was super nice and helpful.
I would stay here for any events I had in Bakersfield. Close to everything fun! Nice

11/03/15 | Link | Rating: 5.0
76. Jamie A.
Clean, comfortable room in a pretty central location. Parking can be an issue if there is something going on at the Convention Center. For security reasons you have to insert you room key into the elevator before selecting a floor. I understand the rationale behind it but it's still annoying.

I'm not sure where my room was in relation to the Amtrak in previous posts, but I slept fine with no noticeable noise. However, I was on the top floor. The breakfast buffet was great. The fruit was fresh, there was some yummy blueberry bread, and I had a delicious made to order omelet.

05/08/14 | Link | Rating: 3.0
77. S L B.
WORST most INCONSISTENT most INAPPROPRIATE customer service for ANY hotel that I have ever experienced.  I simply called directly to see if the hotel could give me a Triple AAA or American Express discount off their online rate of $124 per night.  It was also the Priceline, Orbitz, and Booking.com rate.

The girl offered me a rate that was almost $10 dollars higher WITH a Triple A discount?
The girl sounded young.  "Zuri" was her name, but she was nice and pleasant.  She then told me that if I made the more expensive reservation with her, and called 1-800-771-5665, I could ask a Marriott rep to meet the online rate by "filing a claim", and they would also offer me a 25% discount.  She told me to mention the 25% discount.

I made the more expensive reservation directly through "Zuri".  I then called the 1-800 number and explained why I was calling.  The woman on the phone was a beast.  She immediately started patronizing me and rudely said that the other booking companies online were ONLY "wholesalers", blah, blah, blah.  I already KNOW that they are wholesalers.  I told her MARRIOT.COM ALSO OFFERED THAT RATE ONLINE.  I gave her my confirmation number for my reservation.

She rudely stated that the Marriott website I was looking at was a "FAKE" put up by the other wholesalers?  HUH?  I told her that I went to the link beside "Marriot.com", which offered the $124 rate, and it was a REAL Marriott site:   marriott.com/reservation… .

I told her the url twice.  She kept insisting it was a "fake" site without even looking it up.  How uninformed can you be when this is EXACTLY the job you are paid to do?  She insinuated that I was lying more than once.....  over a $10 price difference?  To my credit I remained nice the entire time.  She was oddly angry from the moment she started talking.  It made NO sense.  She clearly HATES her job.  Was she having a bad day?

Berating a rude incompetent idiot is not the reason I called.  I told her I was only calling per Marriott's instructions and that she could call "Zuri" to confirm this.  She was on the attack from the start, none of which happened when speaking with Zuri.  The woman clearly was setting me up for a "NO".  But did she have to be so horrid?

I reminded her again that I was only calling at the prompting of Marriott, and that I could have booked at $124 online, but instead was talked into booking through the hotel directly.  Her smartass response?  "THEN YOU SHOULD BOOK THE RESERVATION ONLINE.............."  WOW.  The arrogance...  I was already talked into booking the more expensive reservation on the phone...

After wasting my time and enduring all this hassle and the patronizing insults AND after being talked into booking the more expensive rate and being told to call this unprofessional beast I was rudely told to book through a supposedly "fake "Marriott website?  I informed her that I was going to call Marriott directly and cancel my reservation and that I would NOT be staying at this hotel or any Marriott EVER again; and that I would NOT book a reservation online.

So I called Bakersfield Marriott AGAIN, and asked to speak to Zuri again.  The girl on the phone asked me to tell her what happened, so I did.  She apologized and said the angry rude woman at the 1-800 number was way out of line.  She asked me to talk to a supervisor (at the Bakersfield Marriott) and let him know what happened and that he would "take care of me".

I did just that.  DEAD SILENCE after I explained what happened.  I actually thought we had been disconnected.  He then asked for my confirmation number for the reservation.  Turns out my reservation had been cancelled.  I did NOT ask the rude woman at the 1-800 number to cancel my reservation.  BUT SHE DID without my permission.  I let the manager know this, too.  NO response.

He then put me on hold.  I had been on this third phone call for 25 minutes....  and now I have no hotel room and just a big hassle and one insult and inconsistency after another.

The manager then came back, and said YES, there is a $124 per night reservation at Marriot.com (which the 1-800 woman vehemently denied).  Again, I am being told something I already know.  The manager did NOT apologize for the woman, he made NO comment about her behavior.  NOTHING.  He then offered me the $124 dollar rate that I could have booked online an hour ago and 3 phone calls earlier WITHOUT THE HASSLES AND INSULTS...........  Seriously?

He offered me NO Am Ex discount or Triple AAA discount which is the ONLY reason I called Bakersfield Marriott directly to begin with.  He mentioned NO offer of the 25% off that "Zuri" had told me about.  That mysteriously was no longer on the table either...

I told the manager that his handling of the situation was unacceptable.  I wasted all this time for NOTHING.  He was basically like a dead person on the phone.  There is NO way I would stay at any Marriott ever again.  Worse than amateurs.

12/05/15 | Link | Rating: 1.0
78. Drew M.
The Marriott Bakersfield is a centrally located hotel that is literally connected to the convention center.  I believe this has both merits and demerits warranted.  The night that I stayed, there was a monster truck rally, a graduation, an anime convention, and a basketball tournament.  Needless to say, we will call this soup du jour a jambalaya-  there was a little bit of everything thrown in.  

I found the room to be quite nice and spacious, the bed comfortable, and free internet (Maybe thanks to the FCC fines?!)  My concern was the fact that it was so obscenely loud that even with ear plugs I could barely sleep.  There were people everywhere, banging on doors, slamming doors, speaking very loudly- and I don't think the hotel management was apt to do anything about it.  

Would I recommend the rooms and the facilities; yes.  Would I recommend checking to see what was in town that weekend before staying here on a non weeknight:  yes again.

3.5 stars.

28/01/15 | Link | Rating: 3.0
79. Princess P.
Usually when I stay at a Marriott property I walk away with only good things to say.  So I'm going to say the good things first.  The location is perfect and your in the heart of downtown Bakersfield.  The staff is very friendly and helpful. Everything I expected in my room was there down to the extra feathered pillows.

The bad thing... I was not expecting a bathroom to make me feel dirty after I took my shower.  The bath tub in this place was gross.  The tub itself was peeling and tiles looked like they had fallen off and glued back on several times.  I thought I came to a Marriott and not a Motel 6 off the highway.  It was already late in the evening by the time I realized what the bath area looked like and I was too tired to vent my disapproval.  Getting in the shower after a long day is all about feeling clean, not feeling scared.

Marriott, Please fix this bathroom in room 509 at this location.  I don't want another customer to feel like they have to cover the tub before taking a shower. If you have other bathrooms that look Ike this, please fix those too.

Thank you.

29/03/15 | Link | Rating: 3.0
80. kathy l.
I usually stay at Marriott hotels for work because the rooms are usually clean and I can get a good night's sleep.  This Marriott is not one I would put in that category.  I'm writing this at 1 am because I can't sleep.  Why, you might ask?  The paper thin walls allow me to hear EVERYTHING my neighbors are doing. To the right of me, the guests are coming in and out and allowing their heavy door to slam shut repeatedly.  Also, I can hear them talk as if they're in MY ROOM.  To the left of me, I can hear guests doing the horizontal mambo.  Not something I want to hear when I'm trying to get some sleep.  I am wearing earplugs AND have the fan on to drown them out.  Nothing is working.  

The furnishings in the rooms are outdated.  Wallpaper in the bathroom is peeling.  I saw someone else's pictures of the tub area (Princess P's post) - spot on.  There are rusty water stains on the tub floor and some mold on the grout.  Can someone order some new towels?  They aren't white anymore.  They're a light gray - you know, the color you find from gym towels because they've been around TOO long. There are holes in the drapery sheers - perhaps from the moths that are everywhere? I've been here a week and I see giant moths everywhere. There's even a hole in the lampshade by the bed. Doesnt housekeeping take notice of these things?

Another issue is the annoying elevators.  You need to use your room card to gain access. This would be no issue if you could access the floor on your first try.  The card readers are inept.  It usually takes a guest several tries to access his/her floor.  Fix the darn readers!  

The only highlight has been the workout room.  It's clean and the equipment appears well maintained.

I'm looking for another hotel for my next trip to Bakersfield. I just want a good night's sleep.

25/04/15 | Link | Rating: 2.0
81. Chantel D.
I LOVE this place.  Check in was fast and easy.  I stayed a few different times.  One time on New Years of this year and then a week later.  Was fun and had a great time at the bar.  Great customer service from the bartender on both occasions.  I was alone and had a rather bad experience with several different men staring at me.  It made me very uncomfortable and I almost left but my bartender chatted with me and made me feel more at ease.  Just because someone is a single woman at a bar does not make them a piece of meat or "desperate".  I was waiting for my boyfriend to get off from work and join me in our room to celebrate by ourselves.  We wanted quiet time but in the meantime, I wanted a few glasses of champagne.  I will not order the champagne again as it was rather on the low end side.  I had room service on both occasions and highly recommend the chicken quesadilla.  It was not on the menu but the kitchen made it for me anyway.  Was delicious.  Stay away from the chips and salsa.  Not fresh at all and chips were cold and stale.

The rooms were top notch with big and comfortable beds with fluffy comforters and a wide screen t.v.  I had issues with the t.v. and a very nice man came up to fix it for me.  Bathrooms were great and the soaps, bodywash, shampoo and conditioners were high end also.  The only issue was the slippery tub as I do not like the bathmats in hotels.  So, possibly my own fault for slipping.  The first night my bf and I were awoken to the heater turning on.  As it turned out the heater was broken and needed repairs.  It was extremely noisy however, they would not give us any amount off on the room and only offered free breakfast for one.  A little disappointing.  

The interior of the hotel is a little outdated, however the fireplaces are beautiful.   I also thought the light up tables in the bar added a nice touch as well.  The halls leading to the rooms were in need of paint and cleaning and carpets also.  Smoking area is outside on the patio near the spa and pool.  I found this a bit odd.  People in the spa or pool wouldn't want to smell smoke.  I also thought it strange that the spa/pool were right outside of the bar.  Anyone outside of the bar or even inside at the tables can look out and creep or stare.

The only issues I really had was the second time I stayed.  The lady at the check in desk asked me why I was staying because my id stated that I was a local.  I merely wished for privacy outside of my place of residence.  I rent a room from a friend and wanted some quiet time away.  I felt it was none of her business to ask why I was staying.  I was polite and answered her question but felt it unnecessary.  I was a guest and don't like being questioned by strangers.  The other cons were:  Broken beverage machine and faulty elevator.  The elevators are a little confusing and you must use your card to get to your floor.

I will stay again here the next time I wish for quiet time away.  I enjoy staying here.  Its a nice home away from home.

12/01/15 | Link | Rating: 4.0