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Company Info: Rating: 2.38
Address: 3826 Long Beach Blvd, Long Beach, CA, 90807 Hotels in Long Beach, CA
1. Amanda H.
I have never been to a more disgusting hotel in my life.
As soon as we arrived to check in, the guy at the front desk was very rude. Once we finally get to our room we notice a lot of things that were not quite right. The pillows were dirty, as was the floor, we opened the refrigerator only to find 2 open soda cans with lipstick on the mouth area, the shower had a spider in it and the tv didn't work. Needless to say, we decided we weren't staying there. When we asked for a refund, the manager told us that we had to "get out of his room" while we called for our refund (we booked through hotels.com - it was an $80 room and actually looked decent on there - but don't be fooled). He was very rude and I made sure to let him know that he needed to fix this dump along with his attitude :) Anyways, I do not, by any means, recommend EVER staying here.
20/05/14 | Link
| Rating: 1.0
2. Esmeralda E.
So my search began as I was looking for hotels in Long Beach at a decent price. I came across this hotel online and decided to give them a call to see if they had any rooms available for next month.
The minute I asked if there were any rooms available for next month on an exact date he rudely replied that there were no vacancies. I knew they had rooms available since I had gone online. I persisted to ask for availability the month after that and he rudely replied there are no vacancies from today until 2017.
Yes as shocked as I was at his lack of customer service I was appalled at his continious disrespect. He proceeded to tell me to call back in 2018 Fucken assenhole !!!! and hung up.
As disatisfied as I was with this management I am glad I did my research and will definitely not recomend this place ever. I'd rather sleep in my car if I absolutely had to.
30/08/14 | Link
| Rating: 1.0
3. Jaimie M.
Honestly, I was thinking this was going to be a scary, ghetto and dirty little motel in Long beach but I was pleasantly surprised. Very updated, clean and had hardwood floors. Now I'm no hotel snob by no means but I was hesitant to stay here because of the previous review. I HATE SPIDERS AND INSECTS. HOWEVER I saw none. It was extremely clean and peaceful. I would stay here again because it was inexpensive. I recommend this to anyone on a budget.
04/06/14 | Link
| Rating: 4.0
4. Erik R.
This was the WORST hotel I ever stayed at. When we first arrived , just like the rest of these reviews, he was very rude. We asked a simple question and the guy said no and walked off. Also, just like the rest of the reviews it was dead spiders in the shower and as well in the bed along with a dirty mattress that had hair and spots of blood all over it. The pillow cases had spots of blood on it as well. They obviously don't clean the pillow cases or mattress , they just put new sheets and pillow cases over the pillow that's not even clean. They don't clean their linen and that's disgusting .
The highlight of this horrible stay, the room was only equipped with only one half used toilet paper which of coarse ran out . So I go to get another role, 30 min later we get a knock on the door and it was the guy asking if he can borrow that role of toilet paper that another tenant needs to use it.
Hands down this was the worst hotel stay in my life, the price is cheap for a reason. Your better off spending the extra money to stay elsewhere.
25/10/14 | Link
| Rating: 1.0
5. Ashley O.
This hotel was absolutely disgusting. When my 3 friends and I got there.. A man came to the outside window and just looked at me as if I was crazy. I said I was here to check in.. And he seemed like he had no clue what I was talking about. He shuffled through some papers and didn't care to talk. Have me the room key (which btw, was an old school room key with hole punches, very old school) and we headed to the room which was right on the busy road.
We got into the room and set our stuff down. A friend of mine went into the bathroom.. Came out yelling because there was a SPIDER and web in the shower. Another friend opened the mini fridge.. There were USED OPEN SODA CANS still in there. I turned on the tv.. That didn't work either. There were blood and makeup stains on all of the pillows. This was completely unacceptable.
I went up to the window to speak to the man. I told to him politely about the things that we found.. He just said "give me my key back and leave." I asked if I could get my refund first and he said "that's your problem to take on with whatever company you booked it through".
So I walked away and called hotels.com to see what they can do for me. The hotel manager came walking after us and said I needed to talk on the phone outside of the room. I told him I already purchased the room and wasn't leaving without my money back. He started getting angry and telling us to get out.
Hotels.com was very accepting of our complaint and gave me my money back immediately. The hotel manager just say there and stared at us as if we was going to touch one of us or get violent.
I RECCOMMEND NO ONE GO TO THIS HOTEL EVER. COMPLETELY DISGUSTING AND UNACCEPTABLE.
21/05/14 | Link
| Rating: 1.0
6. Chet W.
Warning: Do not stay at this motel!
Check in: Rude staff.
1st Room: Smelled of mold, spider in my bed.
2nd Room: Another spider in the bed. Staff member, Robert, comes to inspect, then he simply flicks the spider behind the headboard.
3rd Room: Bathtub infested by small ants. I told the staff member he needed to spray, he said no, "either stay in this room or you can check out".
For $50 at the Long Beach Hotel Salina, you get spiders in your bed or ants in your shower, plus mold and a rude staff.
27/03/14 | Link
| Rating: 1.0
7. Shana G.
The management is Great! Nice married couple:-) They are professional and helpful. My husband and I are staying here for extended time. The rooms are beautiful! Newly remodeled and modern contemporary... really nice! My only problem is the maintenance man is not very nice. I'll pray for him:-)
19/02/15 | Link
| Rating: 5.0
8. Michael P.
Okay the hotel is cheap for california. I stay here when work is done on the house. The front desk lady is nice and very attentive to your needs. The parking is a little tight, I do have fuul size cars though. The rooms are always clean and and they have a nice modern look. I have never seen bugs or stains in the room. If you see crazy people here well your in la. I use to stay at the courtyard on 1st street at 219 a night to only get guess what crazy stuck up people you cant escape that. I have never herd loud music or fighting. This is my go to spot to lay back and relax in long beach, and you wont get bent over for the price. I recommend this place if you want a clean fair priced establishment to stay in. Peace out.
13/05/15 | Link
| Rating: 5.0