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Embassy Suites LAX North in Los Angeles, CA

Embassy Suites LAX North in Los Angeles, CA


Just minutes from the airport, the Embassy Suites LAX North is your ticket to crystal-blue water, glistening golden sand, and exciting attractions and businesses. Complimentary amenities include a cooked-to-order breakfast with omelet bar, Evening Reception with cocktails and snacks, wireless Internet access, and our 24-hour airport shuttle. Here you'll find the perfect balance of comfort and functionality with spacious two-room airport hotel suites, elegant décor, and thoughtful amenities. A short drive from downtown Los Angeles, this preferred choice of LAX hotels will pamper you in a laidback setting.

Introduce your palate to our on-site restaurant, AeroBistro. Offering an exquisite interpretation of California cuisine, AeroBistro features an assortment of fresh salads, sandwiches, steaks, pastas and pizzas, all served in a laid-back, comfortable atmosphere. Open daily 11am to 11pm.


Established in 1990.

The Embassy Suites LAX North is a favorite among hotels near Los Angeles International Airport.  We strive to continue our impeccable service record and look forward to your visit.


Company Info:

Rating: 3.40

Address: 9801 Airport Blvd, Los Angeles, CA, 90045
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Los Angeles, CA



Comments (91):

1. McLeon N.
This place is the shiznit. Rooms are nice, clean and fully stocked. Had a party here last night. At least 50 people showed up. There is a fitness room, pool, and jacuzzi on the premises. I am definitely coming back.

25/04/09 | Link | Rating: 4.0
2. Vincent s.
This was a great hotel for my entire family while they were visiting LA.  It is in a great location, close to LAX, 405 and the 105. We used the hotel as our starting point to venture out to the LA tourist spots, then ended the day  with complimentary happy hour.  The family loved the idea of getting together to enjoy some wine and recapping the day.  Also, a great way to start the day is with the complimentary breakfast buffet.  We toured the Getty, Santa Monica, Venice, the South Bay tide pools and the LaBrea Tar Pits.

The rooms were very clean and the staff is very helpful.  Absolutily loved the friendly and kind staff.

15/08/10 | Link | Rating: 5.0
3. Larry C.
Distressed traveler haven.

Who waives the room when you've only slept three hrs??  Embassy Suites.  We checked in cuz United forgot my 500k of mileage status and allowed touristy pedantic flyers to leap-frog.

I then rebooked in the am and got a recommended hotel at a distressed traveler rate... $79.  Not a bad rate for a corner suite.  Used a lil front desk man charm and wallah!  The bill under the door said nothing was due-- Nice!

Good karma flows so I'm writing this for them on Yelp.  P.S. the $79 rate did come with warm breakfast.

My room also came with a kitchen table, microwave, wet bar and fridge.  I think I got about 800ft of space!  The master suite had a sink in the dressing area and a HUGE vanity bar for my toothbrush to sit  lonely and exposed next to my shaver.

15/01/07 | Link | Rating: 5.0
4. Yo Quiero M.
Thought a bit overrated by fellow yelpsters. Very convenient location for quick LAX access. I thought the regular suite seemed a bit outdated compared with other Embassy Suites I've stayed in. Rates were a major plus though, so factor that into your decisions....still a great value play for LA. I did have to pay $21 for overnight parking which seems high for LA. And the parking pass never worked in trying to get out. Room service food was subpar and other guest mentioned slow warmig showers. I would say I never got hot water at all. Recommend they update the beds to Hilton standards.

25/04/10 | Link | Rating: 3.0
5. Alice M M.
Great rooms, very spacious, clean and well appointed.  Looks like it was recently remodeled? Extremely convenient to LAX.  I even enjoyed my dinner from Room Service.  Fresh and tasty spinach salad with pear slivers and toasted pecans, and the seafood linguine was chock full of shrimp, salmon and mahi mahi.  I asked for extra parmesan cheese and got an entire separate dish of it.  I will definitely come back.  I have stayed in most of the LAX hotels and think I will come here again over the others.  There are more than enough electrical outlets, which for me is very important.  Charging phone, curling iron, laptop, wireless device, and lots left for iron and hair dryer.  Lots of lamps and lights are also a real feature for me.  I'm really liking this place.

22/04/12 | Link | Rating: 4.0
6. Ryan C.
Factoring the price spent it was well worth the stay. Beware since it's near the airport they'll charge you for parking. $20 I believe. What a good breakfast, lots of options and pretty good to. Good room service. Friendly staff. Would come back.

27/06/11 | Link | Rating: 4.0
7. Jai J.
Staying here in the midst of a long getaway was definitely worth it.  We didn't plan on staying in L.A. all day like we did but before we knew it, the evening was coming up, it was a spur of the moment 'holiday' and the Embassy Suites seemed like a good choice.  And thankfully it was.  Breakfast was very good and the price for the room was good.  Staff was helpful and really nice.

19/07/08 | Link | Rating: 5.0
8. Angelo D.
This place all in all would be a nice to stay for a family because the rooms are large and the amenities are ok, however the reason I had to give them 2 stars is that the internet in the rooms are terrible. This is a business zone, I would never stay right beside LAX if it wasn't for business. Any time I needed the internet I had to go to the business center. To add insult to injury they actually charge $10 for internet in the rooms. A business zoned hotel should ALWAYS have free internet.

If they upgraded the network infrastructure I would give the place at least a 4 stars because I like the free breakfast and complimentary drinks in the evening. The staff is also great.  

Hilton, invest some money on your network in this place. What good is the nice desk I have in the room if I cant use it for connecting to work.

02/10/10 | Link | Rating: 2.0
9. Rachel S.
Things I had in my hotel room that I don't have at home:

dining table
second TV
coffee maker

Why one traveler should need two TVs, two phones, four faucets, and five pillows is beyond me, but whatever. It's just a hotel room. I slept in it. I took a shower. Distinctly preferable to wandering the streets all night and being followed by creepy men shuffling their shoes.

I found the hotel depressing, though. Seven floors of rooms look out--if one were ever to open one's curtains and look out, which why under heaven's name would one, if all you're going to see is more hotel guests looking back at you?--on balconies overlooking a central atrium in some sickish rosy color, where the sound of a fake waterfall mingles with Musak of the nauseating old style that (according to a New Yorker article I read about the company sometime in the last few years) is fast being displaced with mixes of, you know, real songs, by real musicians.

In the morning, you can brace yourself against the day ahead with sickish rosy-colored yogurt, with strange cloying sweeteners instead of sugar, and strange mucky seaweed derivatives instead of real cream.

In the evening, you can repair to the bar to restore the tissues with mediocre whiskey with a mediocre beer chaser.

If you're lucky, someday you might get to go home.

11/01/08 | Link | Rating: 3.0
10. Dustin B.
It was another world when I stayed here.  Staff was super friendly, accommodations were beyond satisfactory.  The food was delish in the morning, and the central atrium was dreamlike.  I stayed in a double room suite, and man, it was fun.  I didn't like how you had to pay for wifi, and where else you supposed to go really?  The liquor store right on the other side of where the pool is is pretty cool.  You feel like you have all your needs met.

17/04/11 | Link | Rating: 4.0
11. Wanugee N.
This is a good choice for staying near LAX. It has the typical Embassy Suites amenities, namely the large 2 room suite.

The front room includes a 3 cushion couch, reading chair, coffe table, 4 chaired table/desk, TV, wet bar, microwave, refrigerator, and coffemaker. It is big enough to hold a casual meeting either at the table or the sofa. The power outlet near the table had a 6 outlet adapter in it, perfect for all those recharging electronics needs.

The rear room has a king size bed (or 2 queens) with 5 pillows, a bedroll, a nice soft cushiony pad over a firmish bed, a double armoir with TV entertianment and drawers on one side, and the other side a armoired closet. In the middle connecting is a long vanity table with overhead recessed lighting and a large 4 foot mirror.

In Jan-Mar, you can get a rate about $159 if you try, which is excellent for the LAX hotel strip considering you get free hot breakfast buffet and evening Manager's happy hour included. There is a window enclosed year round indoor pool and jacuzzi, and a Precor C/V equipment equipped gym. There is the typical large atrium lobby that is the signature of Embassy Suites, with plenty of tables to meet, eat or drink, and the obligatory bubbling fountain.

For a lot less than the Hilton, Marriotts, Westin or even the Sheraton Gateway at LAX, you can get more space, a suite, and free breakfast and evening drinks and appetizers at this 8 story Embassy Suites with a free shuttle to the airport.

The decor and building are a little bit dated, but this can easily be ignored for the upside benefits at a reasonable rate.

13/03/08 | Link | Rating: 4.0
12. Steven M.
Easily a 3-star hotel... if not a 4-star... yet, cheaper than Motel 6!!!  Free drinks for TWO HOURS every day from 5:30-7:30, and on tuesdays they have live music, and wednesdays they have chair massages during the drink hours!!!  I heard they may have other talent/services for other days coming soon... GEEZ and it's all free!  Then they make you a mean omelet the next day just the way you like it.  So, let's do some math ... $40 worth of drinks + cooked to order breakfast + entertainment all for between $120-$200 depending on what day you book!!!  Assuming you book the weekend that means you are paying about $50-$60 a night (effectively) for a SUITE!  I wish I could live here!!  :)

10/03/09 | Link | Rating: 5.0
13. J G.
Stayed here for one night.  They have a good cocktail reception that starts at 5:30.  You can get a free drink and a few snacks (pita chips, hummus, nachos, pretzels).  This was nice as we had skipped lunch and weren't meeting with a colleague for dinner until later and we needed a break from our meetings to relax and have a quick bite to hold us over.   The front staff was excellent when we checked in.  They were very friendly and helped us picked a great restaurant for dinner later that evening.  The rooms are what you typically find at embassy suites.  They are nice and spacious.  I wish there were darkening shades in the living room portion of the room and I wish Embassy suites would change their policy and provide free Internet to all guests and not just gold HHonors members and above.  There is a taxi stand right around the corner that came in handy so we didn't have to drive.   I forgot to use my AAA discount this time, so the hotel was $179 for a Tuesday night  ($200 by the time tax was added) + $22 for overnight parking.

11/07/13 | Link | Rating: 4.0
14. Ashli D.
Pleasantly surprised.  Nice size room with bedroom, bathroom and living room area with desk.  Small refrigerator, microwave and sink area too.  Great location to airport (shuttle service to/from airport every 20 mins) and to rental car facilities (next door to Budget, 2 blocks from Avis).  Staff is very friendly and helpful.  Though it can be noisy in the atrium at times, overall it quites down in middle of day when guests have left and at night when guests have settled into their rooms.  Breakfast buffet is great, with made-to-order omelets, scrambled eggs, bacon, oatmeal, cereal, pancakes, breads, pastries and juices.  Manager's Reception Hour is everyday from 5:30pm-7:30pm with wine or liquior and light snacks served (goldfish, nachos, chips and salsa).  Parking is underground with elevator access directly to the floor of my room.  Just 1 block away, you can  catch the Ocean Express Trolley and go to Manhattan Beach or the two different shopping areas.  A great price for everything offered!  I will definitely stay here again when back in town.

04/09/12 | Link | Rating: 4.0
15. Ally G.
Inexpensive, clean, big rooms, good full breakfast & free wine/beer and snacks evening reception, good room service food, everything was great! They were booked, so I ended up at the crown plaza instead. It was about the same price & it was disgusting! Made me appreciate this place even more...

17/11/11 | Link | Rating: 5.0
16. Jackie D.
I'm a fan of the Embassy Suites LAX especially for a business traveler like myself. This hotel was recommended by the folks putting on the training I was in LA for.

The Embassy Suites LAX is huge - multiple levels, huge indoor atrium area, pool, fitness room, business center, etc. Check-in was quick and easy and the front desk folks were very friendly. They also provided me with a parking pass so I could leave the parking garage each time without having to pay at the front desk - total convenience.

I got to my room - exhausted from an extremely early day of travel & training and was very pleased to find a huge suite all to myself. I had a desk area with a couch and tv to set up my computer, a huge bedroom to relax in. Awesome! I felt kinda spoiled while there.

Room service is quick and friendly. Internet isn't free since I'm not a Diamond VIP Hilton Honors member yet, but $10 per 24 hour period isn't too bad. I heard they had free breakfast downstairs, but I was always in a rush to get to training (which was conveniently down the street).

The fitness room has the basics and I was able to get a good workout in, my second day there. Very clean and they offer workout towels & water. Great!

I would definitely stay here around - either for business or pleasure. It's near LAX, next to Budget Rent-a-Car.


21/09/09 | Link | Rating: 4.0
17. Peter M.
Great stay, included family and my 18 month daughter. They provided a crib at no charge. Gov't rates too. Rooms are spacious, fitness room is nice, parking is good (although don't be late if they have a wedding!) and the staff are great.

If you get waited on by Daisy, you'll definitely be taken care of.

Been there three times this year alone... needless to say, I'll be back too.

11/09/09 | Link | Rating: 4.0
18. Leigh P.
It's not all it's cracked up to be. They need to upgrade the facility and not charge so much for parking. Internet is also a fee, which I think is ridiculous. The only thing that saves them, is their breakfast. The chef's are really cool and can cook!

27/02/12 | Link | Rating: 2.0
19. Jeffrey C.
Stayed in these plush accommodations for two nights while attending a conference in LA.  It offered the convince of being close to the airport.  A tad expensive as we paid approximately 250 a night including parking.  Cheaper option might have been to park in the parking structure behind the hotel.   Eating options near the area can be rather limited to hotel restaurants so the free cooked.  Breakfast was definitely a plus.   You get a wide selection of made to order omelettes, cereal, fresh fruit, and usual coffee and drinks.  Free us news daily in the morning was a nice touch.   Would definitely stay here again.

04/04/12 | Link | Rating: 4.0
20. Alyssa C.
I've only stayed here one time... and sadly it will be my last. Because my boyfriend was the one who actually made a reservation for this hotel. He needed to make changes to the room for less people because less people ended up coming for my birthday and since we hadn't stepped into the room yet we thought they could give us a cheaper room with less beds hence it was unnecessary to have a big room for a lot of people when there was not going to be a lot of people. He ended up being on the phone with them for about 3-4 hours. Being switched and switched. Not only that one of the ladies raised her voice at him saying YOU LISTEN TO ME..! So they did absolutely nothing to help accommodate our situation. But the main thing is was the way they handled it was unfair and not very customer service like. Also if you're a guest at the hotel you have to be about 20.00 for parking in their parking lots. This I can't seem to understand because if you're a guest staying over night at their hotel, I don't see why they should make their guest/customers pay for parking inside the hotel. It's super expensive as well. Anyway other  than that the rooms were nice and they serve you breakfast in the morning which was really good and made me feel a lot better.

07/12/12 | Link | Rating: 2.0
21. Lyn P.
As a frequent traveler, it doesn't get much better for your money than this Embassy Suites near the airport. The suites are spacious with a living room and little dining area, a wet bar area, a decent sized bathroom and a large bedroom with a huge wall unit closet/vanity/sink area.

The wi-fi was fast (and free if you are a diamond vip like I am.) The breakfast area is huge and the skylights make the area totally sunny and pleasant to hang out in.

Even though it is super close to the airport, you don't hear any airplane noise. Awesome. And the location is great for getting to other places in L.A. A quick 10 minute drive to Marina del Rey and a short cab ride to the Forum. (The purpose of my trip was to see NIN at the Forum - taking a cab was smart because parking was atrocious and getting there in a cab was easy peasy.) Another bonus - a well stocked liquor store across the street that is open until midnight.

Staff was pleasant and had no issues with checking in or out. I would not hesitate to stay here again if I was going to be in L.A.

07/09/08 | Link | Rating: 4.0
22. Danielle J.
This is a very dated hotel!  The good things are drinks and breakfast and friendly staff!

22/08/12 | Link | Rating: 3.0
23. Larry L.
I've stayed at several Embassy Suites elsewhere, and they have plusses and minuses.  This one has a few more minuses than other Embassy Suites.

First, on the plus side:
- Large, clean, up-to-date spacious rooms with lots of AC outlets, good TVs
- Manager's Reception in the evening with free wine, beer and mixed drinks
- Breakfast included with the room, with an omelette station and Starbucks coffee

Then, the minuses:
- $23 for self-parking
- No free WiFi in the rooms OR in the common areas
- A lot of families (and screaming kids), at least on the weekend we were there
- The breakfast wasn't well organized; the omelette wasn't prepared well (just a layer of scrambled eggs with ingredients dumped on top and folded), and the sausage and bacon weren't displayed (you had to know to ask the omelette station for some)

We had a 4th floor room right next to the elevators, and should have known better.  A lot of street noise in the bedroom, and a lot of lobby and elevator noise in the sitting area (where my daughter slept on the pull-out sofabed).  Make sure you get a higher floor and a room away from the elevators.

I generally like the Embassy Suites concept.  This one was just a little weaker than others in which I've stayed.

27/06/11 | Link | Rating: 3.0
24. Wendy H.
I have stayed at many Embassy Suite Hotels and I have been pretty happy with the rooms and if course the breakfast and managers cocktail reception.  But this location is true lacking. The rooms need updating.  Garbage in the halls and by the elevator were left overnight. A dirty pool and hot tub with no towels. The breakfast was really lacking. No breakfast meat and the buffet tasted terrible. We were very disappointed.  To top it off the front desk young lady who checked us in was snotty and rude.  Like I said I have stayed in many of their locations and this is the worst experience. I will not stay again.

02/01/13 | Link | Rating: 2.0
25. Susanna P.
We have stayed at this hotel a million times in the past.  It is my go-to hotel when staying at the airport.  Always had a great expereince, until this time.  We have to pay for every device that accesses the internet.  Seriously?  I think it is unrealisitic to expect a room to pay $12.95 for EACH device.  Of course we didn't know this when we logged on and the device we wanted to use was not the one we registered with the wifi.  Seriously annoying.  We won't be back.  BTW, wrote this on the Hilton WiFi.... gonna get my $12.95 out of this device.

19/07/13 | Link | Rating: 2.0
26. Wilson G.
Best hotel to stay in LA.

We stayed here for 3 days and this was a good place to be in. We did everything, like eat breakfast, balcony hop, and chill at the pool. As a 15 year old, I wanted to hit the weight room, but you have to be 18, or with an Adult, so I decided to just exercise in the pool. Good hot breakfast, but sundries down at the lobby, credit card only vending machines, tax on sundries and WI-FI you had to pay for killed it from 5 stars.

24/02/11 | Link | Rating: 4.0
27. Jason A.
Internet isn't free unless you are a gold member or higher and it's somewhat slow.  

Parking is do it yourself at a cost of $23

This hotel doesn't offer much more than a Hampton Inn would, but it certainly costs more.  Not really worth it.

Breakfast was good, but no better than other experiences at Hilton chain hotels (Garden Inn etc.)

Good if you need to be close by the Airport.  Had a problem with our room that went unfixed but even without that problem I wouldn't recommend staying here.

It's a sub-par experience to which I expected more from the Hilton brands.

07/10/11 | Link | Rating: 2.0
28. David R.
I stayed here after a trip to LA so I would be next to the hotel for my early morning flight the next morning.  Unfortunately, breakfast is starts 30 min later (6:30 rather than 6:00) on Saturdays, so I wasn't able to get breakfast which meant finding something in the terminal--which was a bit of a challenge at 6:30am.

The room is a suite with two TVs and lots of space to relax.

Free snacks for the manager's reception.

Free cook to order breakfast (even though I couldn't participate this time, it's still a pro for staying at Embassy Suites).

Front desk staff is friendly and attentive.

Shuttle service to the terminal.

I plugged my phone charger into the light outlet socket in the living area and it shorted out and blew the breaker leaving the entire room with no power.  I went down to the front desk and they said they would sent someone up right away.  I went up to my room and stood outside the door for 20 minutes and nobody came.  I went back down and they called the maintenance guy who said he was up there.  Power was back on about 10 minutes later.

The options for food in this area are very limited if you don't have a vehicle.  You basically have the restaurants in the hotels. The front desk said the hotel restaurant was one of the better in the area, so I decided to try it.  I wasn't super hungry, so I ordered the pear and goat cheese mixed greens salad and a cup of French Onion soup.  The salad was really good, but the soup was inedible.  It was probably the worst French Onion soup I've ever tried.  The onions were pulverized and there was no flavor.  Maybe I had the end of the day scrapings from the bottom of the barrel or something.  I only ate about 3 bites.  The waitress was not very attentive at all and service was really slow.  Fortunately she did not charge me for the soup -- I would have asked to have it removed from the bill if she had.

Problems with LodgetNet TV service.  The TV in the living area was working, but in the bedroom only a few channels were working.  I called the front desk and they said they would send someone up.  He came right up and said that the LodgeNet people were working on it and there wasn't anything he could do.  He said it should be working in an hour or two.  I ended up just going to sleep.  The same problem still existed the next morning.

NOISE:  I was on a room on the east side of the building.  The traffic and loud people outside hollering in the middle of the street late at night made it hard to sleep.  

I generally like Embassy Suites, so I'll probably give them the benefit of the doubt and try this one again.  Hopefully next time I have a better experience.

11/02/12 | Link | Rating: 2.0
29. Erica R.
Honestly, this is a great hotel for the value.  The rooms are super spacious and modern -- especially for the airport strip. There are two rooms: the living and the sleep area; and both have televisions and ample seating space.

The living room has a sofa that folds out into a bed, a chair and a pseudo conference table that has three seats. There is also a mini-bar station with a sink and a refrigerator.

The parking is not free; however, we knew that before we checked in and before we even made it into the city, as I'm sure most people did, as well; so, I'm not really sure what all the fuss is about.

Wi-Fi is also NOT free, which is kind of ridiculous. I think Internet access should be free everywhere. Gotta love those ancillary services. :-| I would definitely recommend activating your mobile hotspot through your wireless carrier for the duration of your stay. It's cheaper and it will probably work for your connectivity needs as long as you're not streaming an abundance of music and movies.

The breakfast is free and hot and FREE. Nothing tastes better than free. Enough said.

If you can, request a room away from the elevator so you don't have to hear people coming and going at all times of the night.

We were facing south and we had a nice view of the city traffic and the airport on the distance. It was actually nice to see the planes take-off and come in and not be able to hear them.

All in all, this location is a great choice for your LA stay if you need to or want to stay close to the airport.


19/03/12 | Link | Rating: 4.0
30. David K.
Had a tripadvisor coupon for free parking.... a late night event left ZERO parking spaces, so we parked across the street at airport parking for about $14 for overnight.  For the price, there are a lot better options for close hotel near the airport.

Got a 3rd floor room facing Airport Blvd was loud traffic noise, police sirens, all night.  Had to booze up to get some sleep.

Breakfast was nothing special, what do you expect for free (pastries, fruit salad, yogurt and cereal, scrambled eggs or potatoes buffet, or cook does an omlette or cooks bacon and sausage.  Good idea to take some snacks for late night munchies instead of wasting money in their ripoff cafe.

Pool was small, but usable with large windows, people watch you while waiting for the elevators, hello privacy?

TV was satellite with HBO and SHO  and about 10 other channels was barely watchable.

Their free internet computer business room only had one working computer, always occupied during afternoon, but was free late night after 10pm and free printing.

Easy check in and check out.  Lots of room, but for the price look elsewhere.

27/09/11 | Link | Rating: 3.0
31. Kristin B.
not bad haha. needed a place to stay semi-close to the UCLA area at an affordable price and the Embassy Suites fit that bill. booked a room online with the AAA rate and since all rooms are suites, me and Justin B had plenty of room in our 1-bedroom king suite haha. room was clean, they were able to accommodate us with an early check-in, and all the staff that i dealt with were really friendly. although i had a room on the top floor (8th floor), my room faced the street and traffic was quite noisy and i had trouble sleeping. self-parking is $22 which seems standard at any LA area hotel. seems like plenty of parking available too since one night we came back fairly late and was still able to find a spot. no free wi-fi which is a bummer :( but on the plus side complimentary hot breakfast buffet and daily evening manager's reception where you can pretty much order any sort of well drink so get your money's worth haha. overall not a bad place to stay if you are in the area.

17/06/13 | Link | Rating: 3.0
32. Eric H.
Very nice.

They serve omelets to order for breakfast and have free drinks every night in an impressive open atrium seating area. The rooms are all suites and are very nice inside. They have fridges to put the stuff in that you bought at the liquor store across the street. The pool area has a jacuzzi and a sauna. The gym has two elliptical machines, three treadmills, dumbbells up to 50 pounds, adjustable benches, and water and towels. Plus a very close location from the airport an numerous eateries.

All in all I recommend this place to anyone coming into LAX looking for a hotel near the airport.

28/04/10 | Link | Rating: 5.0
33. Alicia P.
So forgot to check in, but def deserves a review. All rooms are suites, duh, "Embassy Suites." Didn't expect that because they stay was so cheap. For $129 plus tax, we enjoyed a two room suite, parking and breakfast! They had me at free breakfast :). The rooms were comfortable, very friendly staff and excellent hot breakfast buffet! Did I mention breakfast was included? I would def stay here again.

07/07/12 | Link | Rating: 5.0
34. Jason G.
Close to LAX, excellent rates, very spacious and nice room, nice pool, area is not the greatest though convenient.

24/09/11 | Link | Rating: 4.0
35. Tom H.
The room was nice.  Oh, from 5.30pm - 7.30pm is open bar and open snack bar...that's a huge bonus.  Morning breakfast is free as well...

The crowd that stays here...well, if you like people watching you will LOVE this place (this is of course based on my one stay).

Other than that, it's wicked close to LAX and that's about it.  Oh and WIFI is $10 per day!

23/01/12 | Link | Rating: 3.0
36. Doreen L.
Very nice little suites. I would have given them 5 stars but they charge $24.50 a night for parking!!! Ridiculous if you're staying there!!! And we are HIlton Honors Members too!

15/02/13 | Link | Rating: 4.0
37. Bill G.
This hotel is average to average+ for the ES chain.  The big pluses are the standard suites, complimentary full breakfast buffet in the morning, and manager's reception in the evening.  These perks make it a bargain compared to the other full service hotels in the area.

The hotel is within a mile or so of LAX but airport noise is not an issue.

On the downside, many of the rooms have poor views overlooking parking garages, and many people feel the neighborhood more than 1 block away is sketchy at night.

29/04/10 | Link | Rating: 4.0
38. Don A.
Room was clean but the bathtub clogged up when we took a shower, room service_a was slow: asked for extra coffee packets and sugar at 8:00pm and didn't get it until 11:00pm. Breakfast ran out of pancakes and bacon, the swimming pool was real dirty. White flakes and other material floating around. Housekeeper busted in on us at  8am :-O WOw!!

01/11/12 | Link | Rating: 2.0
39. Marc M.
Once again, not very impressed with Embassy. My second try at this chain. I show up after 12pm, and they don't have the rooms ready. Not just for me, but everyone. I mention that I had booked my room with a notation for an "early check-in" (normally noon is not considered early). I was told that the notation was not in my reservation and that I would have to wait. I waited about 1 hour and went back to the desk despite them saying that they would call my cell phone when my room was ready. Luckily I got a room, but not without getting the stink eye from everyone else waiting. Apparently I got the first one.

The room here was better than in Philly. It was also nice that there is a post office nearby that is open until 9pm on Sunday! I got a couple of postcards from the lobby and mailed them out.

Not a terrible place, but I've heard that this is a recurring theme at this Embassy, where the rooms are not ready on time. I'll hit The Embassy LAX-South next time.

30/03/10 | Link | Rating: 2.0
40. Julie T.
It could have been 4 stars if the concierge was more responsive.  They rooms are nice.  The breakfast in the morning was good.  They had a customize your ommelet when I stayed here.  Parking is not free.  It's ~$20 a night.

22/02/13 | Link | Rating: 3.0
41. William T.
Nice well maintained, staff is great, rooms are modern, Internet cost money(-1 star) but the building is old(-1 star) and needs to be replaced.    The owner clearly cares and guessing they are planing to build a replacement hotel.  They also charged me for water bottle that I never used(-1 star).

23/06/13 | Link | Rating: 2.0
42. Sara D.
There are pros and cons to this hotel. LAX is super close, which is conveinent for out-of-state or country travelers. There is a shuttle at the hotel, which helpful to get to places that are in the area. The complimentary breakfast is hot and delicious. The restaurant is OK. I personally tried the family pizza and wing special, which worked well for feeding a family of 4. The cons to this hotel is there is no free wifi unless you are an Hhonors member or have AT&T as a phone service provider. No free wifi? Hmm.. this service seems a little out-dated. There is a business service center, but it seemed to be very busy at most times during the day (probably because no one had free wifi). The hotel and restaurant staff are professional & kind and there is even coin-operated laundry, but seriously.. the no free wifi is what made me only give 4 stars. If you can live without wifi, I would recommend this hotel for anyone traveling through the LA area.

29/12/13 | Link | Rating: 4.0
43. Allie A.
I was pleasantly surprised on a recent swing through LAX.  My domestic and international flights were much cheaper if I stayed the night, and I managed to score a really good deal here, so it was worth it, especially since it was so close to the airport.

Check-in was a breeze.  The room was huge, with lots of space.  Having a refrigerator in the room is great if you like to bring your own drinks (instead of paying outrageous vendor machine prices).  The complimentary breakfast was surprisingly good - hot scrambled eggs, bagels and bacon.  

Next time I have to overnight at LAX, this will be my top choice.

02/02/10 | Link | Rating: 4.0
44. R. L.
Would be a great motel but for Hotel Prices one does expect hotel service. If you miss their complimentary breakfast or are too busy to go down for it they provide no room service option until 11am. Little rough for a business professional who just wanted some breakfast but got no help from the front desk staff. Left a voicemail for their GM Michael but did not even get a courtesy call back. Overall decent Motel quality stay and zero hotel service. Very dissatisfied for the price. What you'd expect at a $59.99 motel stay.

Update: In response to the GM's note - I paid for the hotel room but understand that I wasn't the one who set up the reservation so you may not consider me the registered guest. I never asked for anything complimentary to be sent up to my room and no your staff never offered to keep the breakfast open longer for me. What they said was that the omelette service had stopped at 9am but there were people still there so there might be yogurt or something available. I told them I wanted to order room service then as I was working and did not want to go out of the hotel for a hot breakfast. They said they had nothing to offer me as there was no hot breakfast being served as of 9am and there was no room service available until 11am when the restaurant opened. They offered no solutions and I ended up checking out at that time to go get breakfast and leave your frustrating "motel/hotel" situation behind. I made it clear to your staff that I was willing to pay for the room service and was simply looking for an option that would allow me to have a hot breakfast without having to leave the hotel so that I could get some critical business done and they provided no help whatsoever. I'm sure you did indeed try to call me back later but the main complaint I have is that you are managing a "hotel" but are running it like a motel. Your staff was not at all helpful and your comments back show a lack of understanding of the truth of the situation.

01/03/13 | Link | Rating: 1.0
45. David V.
Wow...you can't get a better hotel deal than this...especially with kids...pay the extra couple bucks for the premium access and you get free access to snacks....not just crappy snacks but name brand candy, fruit, drinks, popcorn etc...plus free real breakfast and drinks and snacks in the afternoon...hell this place is like a cruise ship...you will leave 10 pounds heavier!

08/07/13 | Link | Rating: 5.0
46. Jon A.
Disappointed DIAMOND member switched to Crowne Plaza after 2 dreadful nights.  Room while comfortable lacked lighting in the bathroom.  The free afternoon cocktail hour had NO bottled beer, not even the cheap domestic ones and NO hot food.  The free breakfast had nothing healthy; yes yogurt but only strawberry and strawberry/banana flavor.  For the omelettes only ONE type of cheese.  Only had orange juice which tasted funny.  Management is non existing at this place so any complaints go no where.   The ground staff, however, was very friendly and tried to be helpful.   If Hilton corporate had half a brain they would audit this place and put in a working management!   If you need a place to stay go to the Crowne Plaza instead!!  I DID!!!!

23/01/13 | Link | Rating: 1.0
47. Sara T.
We stayed here for one night on the way to South America.  The room was a standard clean and simple Embassy Suites room (they all look the same), the complimentary breakfast was very good (with made to order omelette, even egg whites, and bacon if you ask the omelette station for it), there is a free shuttle to the airport every 15-20 minutes, and the service was good.  Best of all, it's literally right across the street from Budget, so we had an extremely easy time picking up and returning our rental car.

25/01/13 | Link | Rating: 4.0
48. Cristina G.
Can I actually give this place 0 stars?  If I can...I will.

Let me preface this review with the fact yet I am a prolific business traveler and I always stay at Hilton properties so it pains me to write such a bad review.

Service was awful. My key didn't work three times with each time having to go back down to the front desk. The room smelled like old moldy curtains and the carpet was not vacuumed. Then in the morning I noticed that shower had been leaking for who knows how long making the bathroom floor wet. Oh and the coffee pot was not clean....water was still in the reservoir and the old coffee pods still in there trays as well.

What the heck?  I have travel plans to come back to LA and my reservations are currently at this hotel. Guess what....the first thing I plan to do tomorrow when I get into the office is change my hotel.

This hotel is just old an tired and the service is awful. Stay away!  Hilton..you ought to check out this property and get a handle on it. It ruins the name brand.

01/08/10 | Link | Rating: 1.0
49. K K.
The list is long.  The parking gate dropped on the car causing slight damage, however the Embassy Suites through Chartis denied any responsibility in the gate  malfunction and damage to the car.  The relief cook for breakfast is lost on the a grill.  Front desk was less then helpful, trying to get 4 children 6 and under out of the car was impossible with the shuttle zipping by - Front desk could not even tell me where the underground parking was - or where to safely unload 4 kids.  

Manager of Guest relations' attention to detail and followup is awful.  

Do not stay here.

25/05/12 | Link | Rating: 1.0
50. Derek N.
Embassy Suites always feels like a faux-Disney attraction inside the hotel, complete with ponds, koi fish, a free breakfast, and a free drink during their hh. This ES was clean and full of business peeps doing their business-thang with their business-speak. You know those horrible mean-nothing phrases:  "what is your take?", "at the end of the day...," "it is what it is," "those sales are nothing but low-hanging fruit," UGH. But the hotel is nice, so 3-stars hah.

19/03/13 | Link | Rating: 3.0
51. Greg P.
My favorite LAX area hotel. Outstanding staff, great breakfast and happy hour. I stay here often.

07/10/13 | Link | Rating: 4.0
52. Daphne O.
Convenient location with airport shuttle. Just very disappointed that even though they have rooms available when arriving early, they want to charge us $70 for early checkin. That is equivalent to a little less than $10 an hour. All we want to do is drop of our bags, wash up an head out. We won't stay and use any electricity, we promise. Well, I can be a cheapskate, so I won't give you my $70, and I'll think twice before staying here again.

06/09/13 | Link | Rating: 1.0
53. Aimee C.
Not gonna lie, the Embassy Suites are always a great choice. Recently renovated there are huge suites with a parlor room, an enormous bathroom, microwave, bigger-than-normal hotel fridge, mini bar area, desk area with 3 chairs (one office chair), coffee table, sofa sleeper, armoire, 2 flat screen televisions, comfortable beds....did I fail to mention the hotel offers the BEST complimentary breakfast buffet in the biz? What more can you ask for from their cook-ed-to-order meal? Starbucks coffee, yum! Pastries, Yoplait yogurt, bagels, toast, fruits, pancakes, oh my! And oh yes, and let's not forget the Manager's Cocktail Hour - get your drink on from 5:30-7:30pm courtesy of the Embassy. 24-hour access to their business center where you can print your boarding passes for free. Also, there's a pool & fitness center for the active side of you.

So is it a perfect stay? Well......here are a few of my I-wish-my-stay-went-a-little-different:
* Our toilet (room 326) after flushing wouldn't fill up with water because it would get stuck. And it wasn't a difficult fix, but a bit of a hassle during our 2-day stay. Probably happened every other flush. (Nothing like sticking your hand in the back of the toilet. Yuck.)
* Internet is not free. Boohoo. (Thank goodness for my Droid being a wi-fi hotspot!)
* Parking cost $21 + $2.10 (no matter what time you check-in - it's a daily rate)
* It can be a bit noisy. We stayed right next to the elevator, so without the bedroom door closed, we would hear the "ding" pretty frequently (and at all hours). Also, on our bedroom side of the suite, we heard a lot of the airplanes coming in for landing. (Quick fix: bring your earplugs.)

All in all, I truly love staying at the Embassy Suites. This stay was no different despite a few setbacks. Would I stay again? MOST DEFINITELY.

** Note: As of 11/11, there is a great deal on free parking on tripadvisor.com

23/11/11 | Link | Rating: 5.0
54. Kitty K.
An out of town friend stayed here so this will be my 2nd trip visiting Embassy Suites.
You can most definitely wanna stay here because #1. it's good value. Not only the hotel room is comfy and clean but also with a living/work area so it's pretty spacy compare to other chains of hotel. #2. Free Full Breakfast!!!! anything you can think of ...I was shocked when I first visited the Palm Desert location...good buffet!!!! #3, Evening full wine/cheese/snacks are awesome...it's like a mini dinner lol
I also ordered pizza from the restaurant there and it's not bad at all. Why spend extra $$ in a fancier hotel when this one is included already?!

21/01/13 | Link | Rating: 4.0
55. Jerry B.
Solid place to dine and lay your head. The staff are great!  The room is clean and neat. The bed outstanding. That's it for me. Happy camper.

19/11/13 | Link | Rating: 4.0
56. Veronica B.
I felt like I was home.
I really enjoyed this Hotel
The breakfast is always just how I like it.

15/03/13 | Link | Rating: 4.0
57. Kim S.
I found the rooms really nice and cozy. Nice decor inside and nice inviting lobby. We had a small regional conference here over a weekend and it was handled beautifully. The room was set up as we asked, the guest rooms were wonderful, the service was outstanding. The restaurant was decent (service was just ok there), continental breakfast was delicious and the happy hour was out of this world awesome. I would absolutely hold a conference here again... if it wasn't for their ridiculous internet policy.

The reason I took away two stars? Well every time I stay at a Hilton I am reminded why I don't usually stay at them. Their internet policies are usually pile of crap. You can get it free if you are a gold member, but I refuse to pay for the internet enough times to get to gold. $12 a day for internet? Really? Seriously? My company paid thousands of dollars in rooms and conference room fees and they need to gouge us just a little deeper...

I was actually pretty upset because I stayed there two days as well and I used both my iPad and laptop and connected my phone to download some audiobooks and my husband connected some of his things as well. Well its not just 12.95 a day folks... its 12.95 per day PER DEVICE (which I didn't realize). So I was pretty displeased at getting an 80 dollar internet usage charge upon check out. RIDICULOUS RIDICULOUS RIDICULOUS. 80 dollars? Are you effing kidding me!? That seems reasonable?!?!? That is bananas! It took some serious feet stomping, but they finally agreed just to charge me 12.95 extra for each day (which I think its still ridiculous).

To the embassy suites- you have so much going for you. Its a real shame you guys are such jerks with your internet. Internet is pretty imperative- especially for a work function. I refuse to pay you 13 dollars extra a day for every single person that attends my conference, and they all must have internet access in order to properly function at an interactive meeting. If you need the money so bad, build it in your room prices and just let people connect to the internet.

16/09/12 | Link | Rating: 3.0
58. Antonio B.
Great location. Easy access from terminal 1. Friendly staff. Was even greeted by a few of the executive staff who happened to be at the front desk when I arrived. Impressed with their daily happy hour for all guests. If you eat at the restaurant, try the baked goats' cheese salad. Tasty and reasonably priced. Spacious rooms.

13/11/13 | Link | Rating: 5.0
59. Rosquete B.
3 1/2*
Very convenient
Shuttle bus service to airport every 15-20 minutes
Tip: across the street from the Budget car rental
Very friendly reception service, especially from Jesus
We had a mini-suite type room that was the right size
Minus: non-smoking room reeked of stale smoke
Nice swimming and fitness center with ellipsis, treadmill, recumbent bike, free weights
Self-parking available
Complimentary buffet traditional American breakfast; excellent grill to order omelets; salsa bar, cooked oatmeal, low fat yogurt (with corn syrup)
Complimentary wine in the afternoon

02/06/13 | Link | Rating: 3.0
60. Rachel C.
We stayed here earlier in the year and I just got around to yelping this location. The rooms are fine, the staff is friendly for the most part (see my issue) and we had no transportation issues at all.

My only issue was the breakfast service downstairs. Rather than my husband and I bring our two hungry, jet lagged children downstairs, we opted that I would bring breakfast upstairs. As I was waiting in line the person in front of me asked for bacon, the server gave him a oversized portion. When it was my turn I apologized for my multiple trays explaining that I was getting food for all four of us in our party. I asked for three servings of bacon and one of sausage. The server gave me a sausage link and four pieces of bacon and looked at the person behind me and said "next". I customarily would have said something but I was so angry and caught completely off guard. I'm not going comment on why I believe he was more responsive to the person in front of me. Not that I'm wearing a sign on my forehead but my husband is a diamond member and you just dismissed (essentially) us?! You shouldn't be that rude to any guest - regardless. Maybe we should have brought our 2 1/2 year old and 11 month old that are hungry, tired and still on eastern time downstairs to scare off your business guests who are trying to get a quick bite before a long day of power meetings?! WE are the majority, not the discount travel site consumer that you just snubbed me for. Maybe next time we won't be as considerate to the masses as to not be treated like we're trying to scam the system for their bacon. Guess what, that was probably the dude who just left before me with the huge pile on his plate!

Not nice, not professional and definitely not cool!!!!!

07/12/13 | Link | Rating: 3.0
61. Heidi S.
The ladies at the front counter where so very nice! Waited 15 minutes in the restaurant and no one ever came to serve us. Had to walk across the street to four points to eat. Room was clean front counter wonderful restaurant no good.

22/02/14 | Link | Rating: 3.0
62. Kevin G.
Stayed here for 2 months and loved it. Hotel staff is friendly especially Maria at the front desk.

Chef (can't remember his name) for breakfast and Eva the bar tender at night are great as well.

Great staff and nice hotel close the LAX.

03/08/13 | Link | Rating: 5.0
63. Mike C.
Hotel is fine. A typical Embassy suites. It is next to the airport and four blocks from the car rental places. You can hear the planes land and take off.

29/05/13 | Link | Rating: 3.0
64. Comedy P.
I haven't stayed here in a little over a year. They've had a facelift. I stayed in 618 and everything looked fresh, clean & new. No view from this room, but very comfy. I wasn't able to connect to the net with the code they gave me for my phone. But the code for the snack and beverage worked fine. I wish the snack machine had something like nuts, or low carb, sugar free, but great to know when I want to cheat on my diet.
Loved the Keurig coffee maker in the room. A spacious fridge, microwave, and safe.  Starbucks coffee and full cooked to order breakfast with a huge variety of hot & cold options. Just yummy!!!!
Not happy with ANY hotel that calls you a guest, but charges you to park when you come to visit!!!! When you go visit friends and family, you are a "Guest".....do they charge you to park?????  I get it at facilities where they don't own the parking structure, and I know that this is near the airport, but they should find a way to make this charge less insulting. Find a way to determine guest parking from airport parking.

Very happy to stay. I'll be back.

17/10/13 | Link | Rating: 4.0
65. J O.
I was here for a conference and was fairly underwhelmed.  
1.) In the conference room, we could hear a paper shredder or some sort of engine thing turning on periodically which was very annoying
2.) It took staff a while to figure out how to get a working microphone for the speaker.  Really?  This is a conference.  You couldn't do that ahead of time?
3.) $24 for parking.  Even for people who paid to be at the conference.  RIDICULOUS.  Suggest parking next door at the airport parking garage for $11 which we ended up doing for the remaining 2 days of the conference.
4.) Pool area is gross, water is cloudy, a bunch of kids were doing cannonballs.  
Would not come back to this place if I could help it.

19/08/13 | Link | Rating: 2.0
66. Mark A.
Love the spacious room , got one that has a seperate living room from the bed, bathroom is spacious , and has a little cofee machine and a refrigerator,  lastly there is a nice work desk

27/03/14 | Link | Rating: 4.0
67. Matthew M.
Very good hotel! Complimentary breakfast. Omelets, pancakes, cereal, coffee, milk soda water etc.
They also have happy hour which is an open bar and some snacks.  
The staff are very nice and helpful. The rooms are nice and they have some tv channels like the news and ESPN, but I didn't really use it since I was pretty busy during my trip. Nothing pretty bad. Only that you have to pay $13.95 for wifi per day. If you know how to talk to people, like me, then you can get a little something something like paying once and not per day

28/03/14 | Link | Rating: 4.0
68. Grace C.
Pleasantly surprised. Solid old school accommodations. Stayed at a spacious suite with girlfriends. Had some issue with the card key when we checked in (which wasn't really a big deal to us) and the hotel manager came by to apologize with ice cream!! They have free happt hour and a morr than decent complimentary breakfast with a hot buffet. None of that stale Costco stuff. The rooms were clean and well maintained. For the price it's a good deal!

27/04/14 | Link | Rating: 4.0
69. Laura G.
This is the usual stay when catching an early flight out of LA. It's a standard Embassy Suites: the glass elevators and open atrium design. The rooms are large and comfortable. You have to pay for parking and internet which I despise. On the internet side of things, if you are an AT&T customer, you can log in with your account for pretty speedy, free wifi access. As for parking, you can park in their lot for check in. They will give you a 30 minute voucher, so you can get your bags to your room. Then you can return your rental car and walk back to the hotel since most rental places are extremely close.

They have a nightly hospitality offering from 5:30 - 7:30 with free drinks (full bar) and munchies. Some folks try to make a meal of popcorn and nachos which can be a people watching event. But it is a good way to wind down the day in their open air lobby with ample seating. There is even a chair massage person available.

The breakfast is pretty awesome: custom made omelettes with a ton of filling choices. They have fresh fruit, pastries, waffles, etc. too.

The gym is a good size with decent options on cardio and weights.

There is a shuttle to the airport, but its timing is inconsistent. Also, it is not direct to the airport; it makes multiple hotel stops. You are much better off paying $10.00 for a cab to get to LAX.

29/11/12 | Link | Rating: 4.0
70. Rick N.
I have only stayed at this hotel once and would do so again. Bruce W. gave a very good way of comparing hotels in the area and I will build off of his review. I did a similar comparison myself and I chose this one based on reviews and proximity to LAX.


Liked how close it was to the airport. You would expect it to be crazy and noisy but it wasn't. Very odd. The shuttle is every 15 minutes or so and it was 24 hours of constant revolving to and from LAX. Excellent. So if you have a crazy hour departure, then you are set. The ride was no more than 5 minutes and it took us longer to fill the shuttle  than actually driving to the airport.

Breakfast Buffet. You want it, they got it. They even made omelets in front of you. Its "complimentary" and no extra charge on top of the daily rate.

VERY friendly staff. Each member was helpful. You can even book activities in LA at this hotel.

Room was OK. It was a standard suite. No issues. Someone mentioned stale smoke as my room didn't have this issue. I would have asked for a different room.

I never used the fitness center or pool so I cant speak for that. It is a solid hotel and the location is great.

19/08/13 | Link | Rating: 4.0
71. Jennifer M.
Awful stay! Would not recommend this place! Pay a little more for better quality, it will be worth it! One bad thing after another for my week long stay- moldy tissue box, no towels at the pool (after the front desk confirmed they would bring them- while multiple people were working at the front desk), issues all week with keys not working to get in our room and up the elevator), dirty wine glasses at happy hour, noise (not so much the planes!) from the garbage dumpsters, car alarms- it was always something! Definitely will not be coming back!

26/07/14 | Link | Rating: 1.0
72. Midwest Mom M.
The staff at the front desk was nice, but it ended there. Stayed for 3 days because everywhere else was booked or we would have left. Breakfast plates we disgustingly dirty looked barely rinsed and rest acted for reuse, and you had to go wait at a special window separate from the omelet window to beg for a piece of bacon or two. The managers reception was ok but nothing compared to the receptions in San Diego or Anahiem. We had  to call for new sheets for the sleeper sofa because the ones that were pulled out and used raked of shrimp and b.o.- obviously not washed and when we called they offered up fabreeze the first time and eventually brought A new sheet but no top sheet to cover yourself. The pool has a nice layer of sand on the bottom and the hot tub I didn't try after everything elsr. Happily left.......

29/07/14 | Link | Rating: 1.0
73. Louise W.
My husband stayed there this weekend.  He was out of his room all day on Sat and left his bag in the room.  When he returned to his room he was locked out, they had changed the key access.  When he was let back into his room he found that is bag had been gone through.  He took a photo of the bag before he left and and it had been changed by the time he got back.  Nothing is missing but no one should be going though a suite case.  Management should handle this so no one has to worry about missing electronics or prescriptions.

16/03/14 | Link | Rating: 1.0
74. Nathan N.
Embassy Suites LAX - North was about average.  Nothing spectacular.  I expected more out of Embassy Suites.  

I love staying at them because of the great room and morning breakfast.  It's great for couples that have weird sleep patterns.  My girlfriend sleeps at random times and I'm usually awake 'til 3am.  It's convenient that she can sleep in the bedroom, I'll close the door and just work away in the living room.  It's perfect for me.  

I had a few issues with this location.

Free breakfast and manager's afternoon reception
Free internet
Large suite with sitting area and separate bedroom
Bar area with refrigerator and sink
The room I had also had a large balcony with a table and chairs
Easy access to freeway
Late checkout at 3pm is only $35 + tax.

Shower did not get hot
Had to reset room key every afternoon
Room key would not open lobby doors from the street
Overnight front desk guy was rude.
$22/day for parking.

24/10/13 | Link | Rating: 3.0
75. Cheryl C.
Hotel needs renovating. Rooms are outdated (think '80's) bathroom tub gross old tiles and grout looks nasty. Very close to LAX that's the only plus. Glad I'm only staying one night. I've stayed at many embassy suites... This one not the best.

16/05/14 | Link | Rating: 2.0
76. Pauline M.
Convenient location!  Breakfast area was beautiful but breakfast was average only.  Rooms were spacious.  Housekeeping knocks on your door at 9am on a Sunday and checkout was noon.  Elevators could probably use servicing since the light on the button was out.  Parking is expensive - $26 per day for hotel guest.  Free wifi only in lobby, not guest rooms.

03/11/14 | Link | Rating: 3.0
77. H K.
Stayed a week. Staff was great; very helpful and attentive. Was a little surprised by that. People seemed to really enjoy the happy hour and breakfast. Lots of people in the large lobby. One elevator was out of service for the entire week, so that was a bit of a chore. Pay to park. Pay for Internet. Torn on internet...hate paying, but enjoy the speed. Pillows were a nice variety. Iron was OK..Ive seen worst. Water pressure was amazing. Will stay again next time Im in the LAX area.

15/08/14 | Link | Rating: 3.0
78. T. M.
I've stayed in several hotels in Los Angeles and I can easily say this has been the best. It is a clean hotel, didn't have any problems.  Michael at the front desk is a charm.
If you don't want to pay for parking you can easily find street parking near-by.

There are free happy hour drinks and snacks every night from 5-7pm! Probably my favorite part, great Long Island Iced Teas.

Will be staying here again in July and can't wait !

26/06/14 | Link | Rating: 4.0
79. Mark S.
Nothing like being stuck in an elevator for an hour or so. Then to be doubted by front desk as you call for help. What a dump.

14/04/14 | Link | Rating: 1.0
80. Ralphy J.
I have stayed in a bunch of hotels throughout the states and in other countries, that being said, Embassy Suites is a damn good place to stay. The staff was all very friendly and seemed to actually enjoy their work which says a lot these days. As far as the accomodations go, the rooms are huge and very modern. HD channels on the Samsung LCD's, quality furniture and a comfortable bed.....really no complaints at all. The complimentary breakfast is something I would actually pay for, not your average measly offerings like a lot of "continental breakfast" hotels.

Nice open space to eat and plenty of seats so you can sit with the whole family. It was an enjoyable experience.

There are only two things that did not make it a five star experience. The "store" in the lobby is ridiculously overpriced, which you expect but $3 bucks for a lunch size bag of Doritos.....lmao. Second, the parking scene is pretty bad. I got in after midnight when I checked in and there were no spaces at all so I ended up parking somewhere that was clearly not meant for parking. On the plus side I never figured out how to pay for parking and the hotel never had me register my car, so I guess the pay to park thing is only a suggestion.

I would definitely stay at the Embassy Suites again. It was a very good experience all around for everyone that I went with.....give it a shot.

18/05/14 | Link | Rating: 4.0
81. Karl S.
Overnighted here. Layover before flight to Europe. In airport. Nice room. Suite. Decent restaurant, albeit industrial for dinner. Nice breakfast buffet. Shuttle to and from airport. Reasonably priced. It did the job.

26/11/14 | Link | Rating: 4.0
82. Cran C.
Loved my stay.  The front desk was very friendly and my room was nice, comfortable, large and clean.

I came back to the hotel about 2AM and there wasn't any parking spaces in or around the parking garage that I paid for. I was pissed. I told the front desk and Henry proceed to leave his position, come out side and created a parking spot for me! What?! Who does that?! That's taking customer service to all new levels!

The breakfast buffet is good with a variety of items although they're a bacon stingy and only give out two pieces at a time and you have to go over to the omelet shack to get it.

I like the fact that it's out of the city and if you use the back streets and avoid the traffic jammed highways, you'll find that you're able to get to Hollywood and other areas in about 30 minutes or so.

I will definitely stay here again

29/06/14 | Link | Rating: 5.0
83. Lynette D.
Beautiful Hotel beautiful rooms and very roomy. Clean and courteous staff. There are a variety of pillows on the bed so you can choose the one you like the best. They have the beautiful hand blown artist lights up in the lobby area  like in the botanical gardens in Atlanta I can't remember the name of the artist but they are very nice.

Parking is extra ..ouch only reason for the 4 stars not 5

But otherwise no complaints.

03/09/14 | Link | Rating: 4.0
84. Lynne A.
I went here this Wed for a job interview with a company from Iowa. It was muggy in there, not cool like it should be. The front desk staff was very nice. I waited in the courtyard inside, as I had arrived 30 mins early. The bathroom was very nice and clean. It is a very busy hotel. When i met with the interviewer, he told me they turned the air off in his hotel the night before. He doesn't know why, but he said it made for a horrible stay. The restaurant looked nice, although I did not eat there. The parking is only free for 30 mins, after that 2 hrs is 24.00.

16/08/14 | Link | Rating: 3.0
85. Laura E.
Stayed here a while back but i had the best service ever! The price caught my eye and i couldn't say no. The breakfast was great ! Who doesn't want a build your own omelette?? Super family friendly and clean service. Ive already booked another embassy suite stay at vegas. Im hoping for the same experience there just like I had at this one.  Ps. Parking was also free which was a huge help!!

30/04/15 | Link | Rating: 5.0
86. Aimee K.
Possibly 3.5 stars but closer to 3.  This hotel is massive according to Hilton-rific standards:  an on site restaurant AeroBistro, a central atrium, pool, fitness center and eight floors.  The staff welcomes you kindly if stiffly and check in took two minutes or less.  There's a larger than average snack shop next to the front desk which the expected $2 bag of chips or $6 frozen entree except this one offers wine and beer selections.  A can of Blue Moon runs for $5.  Offset by a banana they gave me for free.  :)  

Airport shuttle runs every 20 minutes or so but not on a dedicated schedule so plan ahead if you rely on it to go back and forth from LAX.  LA traffic continues to grow in all out scariness year after year so the in-bus signs today warn you that it can take up to 45 minutes to get to LAX less than 2 miles away!  The LED reader on the bus reads Hilton and Embassy Suites, ES being the second stop.  I chose between the two based on price AND the fact that their shuttle runs 24/7 because I work such weird hours at remote sites.

True to its title, the most basic room is a suite featuring a frig, microwave and wet bar, a work desk, a couch and a separate bedroom with bathroom.  I don't have any specific complaints, but the price decidedly matches the overall quality of the materials and comforts of the room.  The seating including couch are rather uncomfortable and they placed me right on front of  the elevator forcing me to pull the shades to block out the parade of travelers who are also gracing the fourth floor with their tired, work-strained selves.  Like most Hilton chains, they charge for wifi in the guest rooms which is rather out-dated considering wifi is free in many forms of public transportation, retail shops, airports and other hotels.  Parking is pretty expensive but I didn't take advantage of it.  We'll see how the breakfast is so there may be an update if it pushes the review up half a star!

27/05/14 | Link | Rating: 3.0
87. Nae A.
Gorgeous!!! Stayed here for 2 nights at a great price. The breakfast is delicious and included. Eggs, sausage, bacon, freshly made omelettes, etc. Location is near freeway, Starbucks across the street at another hotel, liquor store across the street for those who need it on family vacations lol. I would def stay here again!

11/01/15 | Link | Rating: 5.0
88. Amanda B.
THe Embassy Suites North LAX is a gem. I stay at alot of Embassy Suites  around the coutry and really this this one stands out. It has some coms: 25 dollars a night plus tax for on site parking and the omlette station and other breakfast employees are not that friendly (but hey, it's LA and they deal with LAX crazies all day). THe parking garage is fantastic. They are def making good money off it but it is the cleanest and best maintained garage I have ever seen AND it has an elevator that goes right to your floor which is amazing! If you are not going in/out in your car you could forgo the on site covered parking here and use one of the nearby long and short term lots for LAX like Easy Park or Parking Spot that are $10-$15 a day without in/out privledges.

Amenity wise besides parking at this ES- they have an indoor pool and jacuzzi, fitness center and business center with printing and fax. It also has the regular full free made to order breakfast and HH with free drinks at night. THe lobby had construction going on (April 2014) but it was light. The hotel is right on the corner just a few blocks from LAX. THey have a shuttle if you are going there.

Overall, I would stay here again. Lourde at the front desk was honest and helpful and I always appreciate that!

11/04/14 | Link | Rating: 4.0
89. Raquel R.
I personally didn't stay the night here, but I was invited by some friends to have a pre-party to an event we were attending in the area. The room was huge, of course suites with a sitting room with a couch, tv, and desk and vanity. As you proceed further into the room there is a really good sized bedroom. The rooms looked more up to date than the Hilton.

We made sure to take advantage of the managers hour which they have an open bar at no pay. Great!! We sat in the lobby for a while and just hung out. The pool looked pretty small, and you can see right into it from the bar. The inside reminded me of the Luxor in Las Vegas because of the way it was set up. Heads up, they also have a free continental breakfast.

18/12/14 | Link | Rating: 4.0
90. Kenny T.
Had a good experience here.  The receptionist Michael was great at check in. Room was nice and clean.  Only problem was my bedside lights don't work.  Bed was comfortable.  

This is a big circular building that has a big open space you can look into. The parking garage is below.  It's super close to the air port.

15/01/15 | Link | Rating: 4.0
91. Diane G.
These rooms are surprisingly spacious and well appointed. It is not often my husband and I have enough room for the 2 of us in a hotel bathroom and the room was much appreciated.
Upon checking out, the front desk girl noticed a patron that looked as if he needed to get to the airport. The shuttle was pulling away and she had another employee flag down and stop the shuttle for him. That was awesome and pretty much a reflection of the service we received .
Will definitely stay here again

02/03/15 | Link | Rating: 5.0