The Hilgard House Hotel is a modern boutique hotel in the heart of Westwood Village next to UCLA.
Company Info: Rating: 3.38
Address: 927 Hilgard Ave, Los Angeles, CA, 90024
Hotels in Los Angeles, CA
- Mon: Open 24 hours
- Tue: Open 24 hours
- Wed: Open 24 hours
- Thu: Open 24 hours
- Fri: Open 24 hours
- Sat: Open 24 hours
- Sun: Open 24 hours
1. Jeff K.
Great location and price! I was at UCLA for a conference on a Friday and Monday, and vacation time over the weekend. I stayed here to be close to campus. My room was clean and comfortable, and the mini fridge and microwave were useful. The desk in the room was small but workable. For being right off a busy street, my room was very quiet at night. The free breakfast in the morning was a standard continental breakfast, including donuts, cereal, bagels, fruit, and juice/coffee/tea. I was glad they left it out until 10 or 11 each morning. The shower pressure was great, but the shower head was installed very low so I had to squat to wash my hair (I'm just under 6 feet tall). The front desk service was very helpful. They also let me leave my car parked in their garage after I checked out on Monday, while I was still at UCLA.
17/02/11 | Link
| Rating: 4.0
2. Craig E.
This hotel wasn't quite as charming and friendly as I expected, but my stay was nice enough. Clean and pretty well kept-up.
(Apparently added since the previous reviewer's stay,) free wifi internet access in the room is thankfully available.
The location is really great - right next to Westwood restaurants/entertainment/retail and UCLA, but on a quieter street.
I would stay here again.
28/06/07 | Link
| Rating: 4.0
3. Charlye W.
Fabulous Westwood area hotel -- The rooms have a pleasant mix of comfortable styling in a relaxed setting. This is an older building, but modern updates have kept the accomodations current. My room had a refrigerator and an outdoor patio. Staff were very accomodating and friendly. The free breakfast left a tad to be desired, but if you need more than a bagel and coffee, just head down the street. The hotel is located near numerous eateries and a bustling downtown area.
A note to internet junkies, this is a small independent hotel so you'll have to revert to your dial-up, or else hunt down some wi-fi outside.
05/11/06 | Link
| Rating: 4.0
4. Justin K.
Excellent value, very nice quality. Room had furnishings, cleanliness and amenities much like hotels twice as expensive (and even better at times, like FREE wi-fi). Right across the street from the W, very nice neighborhood, spitting distance to UCLA, free parking on site. What's not to like. More like an actual continental breakfast instead of the more deluxe breakfast smorgasbards that business hotels call "continental" these days but if an extra $200 a night for a larger breakfast selection is your thing, do the W.
21/12/09 | Link
| Rating: 5.0
5. D.A. K.
This was a pleasant surprise, right next to the UCLA campus, but on a quiet street without student housing (thank God). We were in LA overnight to see some movies down the street at the Billy Wilder Theater in the Hammer Museum. We chose the Hilgard House because it was conveniently located and the price was only 150 for the night.
What we got: free parking. A very cute, small, European Hotel. A clean, nice, attractive room with a good, comfortable King size bed and lots of amenities like fridge, microwave, air purifier, etc.. Best surprise was a big jacuzzi tub in the marble-tiled bathroom that fits two quite nicely. Also: antique-style furnishings with a nice desk, free WIFI (ignore the other Yelper's erroneous comment to the contrary--just ask for your password at the front desk when you check in) and a sweet window seat.
Also: the continental breakfast was just that, but a cut above the usual.
They have convenient trays you can load up & bring back to your room. What they had when we stayed there: coffee, a good tea selection, fresh fruit (apples, bananas, oranges), grapefruit & orange juice, quality fresh bagels with jelly & cream cheese, lots of fresh donuts including my favorite: maple bars. This was a nice free breakfast. Especially for the price.
The 12 pm checkout was also nice--too many places have 11 a.m.
A great date weekend for people from outside LA: films at the Wilder, dinner at the W (right across the street from Hilgard House) and an overnighter at the Hilgard. Do it all for under $200.
LA has notoriously overpriced hotels, so this is a real gem of a find.
17/02/08 | Link
| Rating: 5.0
6. Ticklemee C.
I really liked my stay at the Hilgard. It's so close to the campus and Westwood. The front desk service is great and everyone is really friendly. There's an indoor parking lot and also complimentary breakfast. Wish I could've stayed longer, but nope. Had to wake up to reality and go to school : [
03/05/10 | Link
| Rating: 5.0
7. five s.
The front desk staff were a nightmare to deal with. I stayed here about 4 years ago when I was moving into my place at UCLA. They took two hours (not kidding) to process a payment from my parents in NYC for my room. This should have been all taken care of already. They seriously made me sit in a chair in the lobby and forced my parents to wire money over- they would not accept my money because my mom's name was listed on the room.. The thing is my mom had set all this up ahead of time and payed for the room. I was brand new to LA and had just gotten off a 7 hour flight. It was a nightmare and the worst hotel experience I've ever had. It cost $200 for a tiny room with super early check out! Never again, HORRIBLE!
17/03/12 | Link
| Rating: 1.0
8. Vicki C.
This place was a wonderful surprise. Hotels in the better areas of LA are very expensive and this place is a bargain, comparatively speaking. We paid $150. for a nicely furnished, third floor, street side room, with two very comfortable queen beds. The furniture and decor looks like it's from the 1930-40 era. The ceiling fan was quiet and useful, and the windows actually open. The bathroom had a deep soaking tub and good shower water pressure. There was a mini fridge, small microwave, and an in-room safe (you set your own digital code) large enough to hold a laptop and purse or other smallish valuables. There was also a window seat, desk, and high-speed WiFi service in the room. Pictures at the hotel website do not do this place justice. Our room was much nicer than those shown.
My only complaint was the poor lighting in the bathroom. It's adequate for washing up and shaving, but if you wear makeup, go lightly or you'll look like a clown when you get outside. Fortunately, I brought a hand mirror with me, so I opened the curtains and sat on the window seat to apply makeup in natural light.
Even though we had a third floor, street side room, we heard no street noise. Yet, when we walked outside, we were barely a block away from all that Westwood Village has to offer. It is conveniently located near theaters, shops, restaurants, museums and the UCLA campus, and the 405 freeway is about a 5 minute drive away.
Be forewarned that the garage cannot accommodate oversized vehicles. Small vans/trucks will fit, but large SUV's will not. Speaking of parking, the front desk person let us keep our car parked in the garage for a few hours after we checked out. Sweet!
I will stay here again if I visit this part of LA in the future.
16/03/08 | Link
| Rating: 4.0
9. Josephine Z.
Here's a comparison for you...
You can get a 200 sq ft room at the Sofitel for around $350-400 a night. You get posh decorations with all the modern upgrades in the busy part of Beverly Hills. For a hefty price, all you get is a tiny bedroom and a tiny bathroom.
You can drive about four miles, and stay at the Hilgard where you can get a freakin 900 sq ft CONDO for $200. Right near UCLA's campus, the neighborhood is pretty quiet...
No joke....you get a condo that comes with:
A kitchen fully-equipped with a dishwasher, stove, sink, fridge...
A dining room.
A huge bathroom.
A cute balcony overlooking the quaint neighborhood.
Sure - the place doesn't make you go "OOhhh LA LA", and it may not be the most modern, but I guess this is known for QUANTITY vs. QUALITY.
You get the standard hotel goodies (towels, shampoo, etc. etc.) and they can even extend your checkout. Pretty chill.
FYI - They make you sign a waiver saying you won't throw a party. That idea didn't even run through my mind until that very moment.
I shall return.
I will throw a party.
29/10/07 | Link
| Rating: 4.0
10. Turtle R.
This happened awhile ago (February?) but I just happened to be going through old reviews and thought ah! New stories. So, the Hilgard management, very graciously apologized for the issue that happened in my previous review and offered us a free night - which again was very kind and I appreciate the gesture - in fact I'm even going to add a star on for that because they read my initial Yelp review and really do care.
I swear - fate does not want me to stay at this place or... does not want me to experience air conditioning because - I truly believe this was another fluke - but - nevertheless - it happened.
Sooo... my boyfriend and I get down to LA and check in to HH again... I'm feeling pretty confident. We put our things in the room, turn on the A/C leave - paint the town red - come back around 11 (okay, so, maybe not *that* red) and....... boyfriend is in the bathroom and I'm fiddling around the bed and I see *bug*... *bug*... *bug*... on the bed... hmm.. that's odd-- HOLY GEEZUS OMG!! A.. I kid you not..... a SWARM (100+) of winged termites... *cries* *dramatic pause* on the FLOOR. We're guessing - probably... the A/C upset them and pushed them out into our room - eek I feel itchy just thinking about it. I mean - can you imagine had we not initially turned the air conditioning on and instead turned it on when we went to bed like we did during our previous stay and woke up in a bug-infested bed? I would be forever traumatized! Anyway - so, I grab my stuff and bolt out of the room like the crazy lady I am and my boyfriend calls the front desk and they offer to move us into another room. And... so we get in the other room but... it's like once you've seen a ghost in a house or the walls start oozing blood and what not (I'm sure you've all experienced this) it's that uneasy - but what if it happens again - feeling and..... I saw more bugs in the new room - granted they had probably hitched a ride on our stuff from the first room and I knew that then, even in my hysteria, but.... I just couldn't bring myself to stay. Sooo... boyfriend and I - both being incredibly hardheaded when it comes to places to stay at (I honestly don't know what that boy has against the Motel 6 in Inglewood, yes, there may be some potential prostitutes and dealers hanging around the parking lot but y'know - the rooms are pretty clean and it's cheap) we... drove back up I-5... in the middle of the night... neither one of us were very pleased with the situation. Ahh Hilgard House... why must you test our relationship?
28/08/11 | Link
| Rating: 2.0
11. A J.
Not for those who want a good night's rest. The plumbing is noisy and the doors slam and bang shut. I can hear the toilets flush and people showering. The only reason why I didn't give it one star is that they do offer free parking. I don't think I'll ever stay here again. For this price, I expect a quieter atmosphere.
20/07/12 | Link
| Rating: 2.0
12. Sean T.
I suppose this is an excellent lesson in "you get what you pay for." We didn't have a horrible experience, but it was far from great. The only good thing about this place was that it was very affordable, considering the location.
Well, I guess we could also say that the staff was very friendly. They had that going for them. That's about it, though.
The place is old, so some things are to be expected. The parking garage was definitely nice, but it was also very tiny and difficult to navigate. It also got very full even though there really weren't that many guests, or so it seemed to us anyway.
The continental breakfast was okay, also. The nicest part of it was that tea and coffee was still served throughout the entire day on each floor of the hotel by the elevators.
There was free wi-fi, and it wasn't overly slow.
Everything was okay at first, even though our room was a bit stinky. Again, to be expected considering the age of the place. We didn't spend much time in the room at first since we had to get going after checking in, but by the next morning we began to notice a few things. During our first night, we discovered a few bugs. I caught a few ants around the bathroom, and we also discovered an unidentifiable insect by the bed. We could deal with that, though.
We had several perishable items that we had tossed into the mini fridge when we first got there. Unfortunately, we didn't realize until the next day that the fridge was broken. Everything was ruined by then, so it was too late to save anything. Someone came up and fixed it, but again... too late.
Our shower was also very uncomfortable. The shower head was extremely low, but I've traveled all over Europe and that made sense (this is a European-style hotel, I believe.) The bad part about it was that it was difficult to find a comfortable temperature. Once we did, we began to shower ourselves up and the water would change from normal temperature to EXTREMELY hot. It nearly burned my scalp the first time it happened! It would then turn freezing cold, and then back to normal. This kept happening, but we were prepared after that first incident. They came to look at it, but then the guy accidentally knocked the entire shower door off somehow. Nasty gunk went everywhere, and we have no idea how the door was concealing so much nastiness. He apologized, went down and talked to the front desk for us. They moved us to a room with a little patio.
In that room, the fridge kind of worked. I assume the shower worked too, but we actually never ended up taking another shower (gross, I know... but we were traumatized!) The new shower was also very dirty-looking, but we had already moved rooms and didn't feel like complaining again... We never like to complain like this at all, so I guess we just aren't really that experienced with situations like this.
Oh, one final gripe with this place: the light switches were extremely confusing in both of the rooms we were in. They just weren't set up logically, in my opinion.
Overall, we just weren't pleased with this place at all. We were excited because of the price and the fantastic Yelp reviews. Perhaps we just had bad luck? The awesome employees do make up for some, but the rest just drags our rating down. We both agreed that if we had paid the regular rate of $199.99 a night, we would've been extremely upset.
17/09/11 | Link
| Rating: 2.0
13. Sue L.
My husband and I spent Thanksgiving weekend here because he got tired of sleeping on a futon at my parents' house every year.
The staff is incredibly friendly, there is free parking (a major deal in Westwood where all street parking is time limited or restricted. The continental breakfast is bagels and fruit and drinks. Cursory, but adequate; you take it up to your room or out with you wherever you're headed (no dining area).
The rooms are good size, the bed quite comfy, with free wifi and 41" t.v. with premium channels if you care. Some noise from the neighbor's water pipes around midnight, but I was up on my computer, otherwise wouldn't have heard it. My husband slept right through it.
Very reasonably priced for the location and the value. Will stay again next year.
01/12/11 | Link
| Rating: 4.0
14. neal m.
The photos are really not that accurate to reality. Photoshop work was fantastic though!!
Hotel is very old and beds hard. Luckily a switch on the fridge allowed me to shut off the hum. Parking is a major issue here. If the garage is full, you're out of luck.
and You have to park in an expensive lot up the street and you aren't going to get reimbursed. There are not enough spaces for guests so if you are meeting friends or coming with others you will be "allowed" one car. I'd go over to the other side of the 405
to find good value, real parking, nice service and decent beds.
09/08/13 | Link
| Rating: 1.0
15. Daniel K.
Owner needs ANGER MANAGEMENT!
For the first time in my life, I was kicked out of a hotel!! The owner, Mr. William P. Edwards, behaved in ways unkind, unprofessional, threatening and illegal. I only wish that I had the presence of mind to video his rant and call 911 for the harassment and aggressive behavior that was inappropriately hurled my way. Beware to never park in this jerks' parking space. (Why he doesn't have a simple 'Reserved' or 'Owners'sign rather than the verbose and confusing signage all over his parking lot, I don't know!)
I arrived at the Hilgard House Hotel and parked in the lot while I checked in. I noticed the 'no-parking', 'tow-away immediately' sign, but figured that since there were signs all over the garage (all about the same size with red lettering), this was signage to fend off UCLA parking moochers. I immediately asked at the front desk when I walked in whether I could park in the lot while I checked in and the fellow said yes. After check in, I asked again about parking and was told "You can park in any open spot, just put this ticket on your dashboard." Which I did.
Up in my room about 10 minutes later I received an urgent call from the font desk asking me to come to the garage immediately or have my car towed for $324. I came right down there and opened the door to Mr. Edwards standing by his BMW aggressively pointing at me and saying angrily and loudly that I was "inconsiderate," "a jerk," "stupid," "selfish," "arrogant," "illiterate," and several other choice words for parking in his parking spot. I was shocked.
I immediately and repeatedly apologized and, feeling threatened by his aggressive, in-my-face behavior, asked him to identify himself. He said that "I am the owner and you can have your money back right now and leave." I repeatedly said that it was an honest mistake but he would have none of this. I told him that I was told by the front desk that I could park in 'any open spot' and he just got angrier. (This entire interaction was witnessed by another gentleman in the lot who worked at the hotel who remained silent.) I again tried explaining my mistake and said that I was in LA for my elderly fathers' life-threatening procedure at UCLA hospital and his answer was "I don't give a damn. You're a rude jerk. Get out of my hotel."
I moved my car and came back in the lobby where he continued to vent. He told me to leave his hotel, pointed at the front desk fellow and verified that I had indeed been told that I could park in any open spot. He pointed at him and said "You better not do that again or you will be out of here too." He repeated that I was to leave the hotel and stormed off.
The silent fellow started calling a few hotels for me but there was no hotel availability nearby. I became furious as I telephoned my sister. At that point, I used some 4 letter words into the phone describing the situation to her. She and her husband immediately came downstairs. I took my bags across the street to the W Hotel to check on availability, but there were no rooms. I came back to Hilgard House and went to my sisters' room to consider options. I realized that I still had a valid contract for staying at Hilgard House and did nothing to violate that contract. I called the desk to ask a question and was told that the lock to my room was 'already changed' and I was 'not welcome' to stay at the hotel. I said "that is illegal-I never checked out nor did I indicate that I was breaking our contract." He was going to check with the owner to see whether I could stay at the hotel. He never called me back.
At that point, I realized that this was a toxic situation and that I needed to refocus to help my father for his pre-op. I left the hotel. (FYI my father is now recovering well. And I found another hotel.)
Interestingly, my sister told me that she and her husband had also temporarily parked in Mr. Edwards coveted parking spot while they checked in to Hilgard House! Again, she found the garage signage confusing. He has a cage for his car and some threatening signs, but if you are unfamiliar with this lot, it is confusing.
Mr. Edwards acted in a demeaning, unprofessional, harassing and unkind way. Online he touts his business successes and gifts to the UCLA visitor community but his actions revealed what a petty, immature and arrogant man that he really is. What a bully! Get this guy some ANGER MANAGEMENT!!!
Read other reviews, this isn't the only time this jerk became aggressive to guests! Wish I had read this before. WORST HOTEL EXPERIENCE EVER.
01/08/14 | Link
| Rating: 1.0
16. Deborah B.
My husband and I were faced with a sudden evacuation when toxic mold was discovered in our apartment. We had to quickly find a place to stay for a week.
After much internet research we decided to try Hilgard House Hotel.
We were fortunate to nab the last room available.
We had a wonderful, relaxing stay. What started out as a stressful experience turned into a nice little vacation in Westwood.
This place is a real hidden gem and I look forward to returning in the future.
04/09/14 | Link
| Rating: 5.0
17. Carliemania B.
It was an okay place for a short stay. I am big on Cleanliness and there were a few stains and such on walls, furniture and etc.
25/07/14 | Link
| Rating: 2.0
18. Tracie M.
I have stayed here several times at various times of the year (summer, fall and spring, 2014 and 2015). Yes, the hotel is an older property but that is part of its charm. There is a modern hotel across the street for double the price. Several pluses for this place: I fee safe traveling alone, the short 10-15 minute walk to UCLA campus, proximity to Westwood, parking has never been a problem, even when the hotel is sold out, free WIFI (not slow at all), nice flat screen TV. Some rooms have jacuzzi tubs, patios and small libraries. Randall at the front desk has always gone out of his way to be accommodating as have all the front desk staff. There are several places to stay near UCLA but this is my "go-to" hotel.
22/02/15 | Link
| Rating: 5.0
19. Mark S.
Terrific hotel. Good people, great service, nice room, great location, fair price. Highly recommend it.
25/04/15 | Link
| Rating: 5.0
20. Sam E.
It's definitely a good deal for the location. However, my only complaint is that the rooms are not clean.
1. Used match stick on floor in non smoking room (despite having the room cleaned the next day)
2. Hair in bathroom
3. Some sort of insect on bathroom
The above were the visible flaws. Again, the price for that location is great but I don't think I'll be back.
18/01/15 | Link
| Rating: 2.0
21. Alison T.
Convenient walk to everything location. Friendly front desk staff and spacious, if dated room. No pretensions. Windows can be opened so you can avoid the AC if the weather is cooperative. Two sinks are nice.
We had driven 7 hours so happy to park and walk to dinner and the theatre.
Price is right.
18/02/15 | Link
| Rating: 4.0