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Hilton Checkers Los Angeles in Los Angeles, CA

Hilton Checkers Los Angeles in Los Angeles, CA


Location Location Location:
This Hotel is minutes from LA Convention Center, STAPLES Center, Walt Disney Concert Hall, LA Live, Nokia Theatre


Established in 1927.

Hilton Checkers Los Angeles Hotel is a historic hotel in Los Angeles that dates back to the 1920s, fully restored to its original splendor. The full service Hilton Checkers Los Angeles Hotel in Downtown Los Angeles offers extensive hotel luxuries combined with an intimate ambiance and personalized service unlike any other Los Angeles hotel. One feature not to be overlooked: A stunning rooftop deck showcasing a breathtaking view of the Los Angeles skyline, a perfect setting for receptions or romantic getaways.


Company Info:

Rating: 3.57

Address: 535 S Grand Ave, Los Angeles, CA, 90071
  • Mon: 6:30 am - 9:00 pm
  • Tue: 6:30 am - 9:00 pm
  • Wed: 6:30 am - 9:00 pm
  • Thu: 6:30 am - 9:00 pm
  • Fri: 6:30 am - 9:00 pm
  • Sat: 7:00 am - 9:00 pm
  • Sun: 7:00 am - 9:00 pm

Hotels in Los Angeles, CA



Comments (160):

1. Wesley J.
As far as Hilton's go, the Checkers hotel was "ok".  Since I am Diamond, they upgraded me, but the hotel is so old that the upgrade is nothing bigger than a standard room at another hotel.  Everything was very clean and the staff was nice.  Food was just ok as well.  Nothing really exciting here unfortunately.

22/01/08 | Link | Rating: 3.0
2. Ryan W.
I was pleasantly surprised by the Hilton Checkers.  It's conveniently located in downtown LA.  The building is old - which I like since it gives the place a little charm in a city that is severely lacking in the charm department.  Obviously the place was renovated for its current operation as a Hilton.  It's age has some advantages (apart from the charm) and a couple disadvantages.  The pros mainly consist of a good size room with lots of windows, above average size bathroom and the non-cookie cutter appearance of  what woud otherwise be your typical Hilton.  The age-related cons are mostly related to the property's size and therefore lack of some amenities - small fitness center, small, unremarkable restaurant (although the room service meal I had was pretty good), small lobby, etc.  I do note however that they apparently have a spa, although I'm not a "spa guy."  All in all, an above average experience at a Hilton, which as a chain can really be hit or miss.

14/03/08 | Link | Rating: 4.0
3. Tom B.
Nice boutique type hotel next to the Central Library, only Hilton in downtown LA...very good breakfast in nice surroundings..outrageous parking fee ($25), and make sure they dont give you a room overlooking the air conditioners on the next roof.....quiet friendly ambience overall.

13/07/07 | Link | Rating: 4.0
4. Yoning Y.
Stayed here when I was visiting my cousin before I moved to LA. For the price, it was such a deal- Service was good, rooms are well managed, clean- This cute little boutique style hotel is the best!

01/08/07 | Link | Rating: 5.0
5. Patricia H.
The room was very reasonable and nicely appointed. The front desk and bar personnel were extremely friendly. It is quiet and clean and really well located. The restaurant and bar were great as well. The beds were a bit mushy for my taste, but the pillows were great. Also if you need a makeup mirror bring your own. Their mirror is more suited for a funhouse.

06/02/10 | Link | Rating: 4.0
6. Karen K.
Can't say anything about the food but the room definitely left a good impression on me. This hotel underwent a major renovation a few years ago and the rooms are now urban modern and gleaming with marble, granite and glass. Also can't say if it's expensive or not, since I stayed there for free :)

02/09/07 | Link | Rating: 5.0
7. Nathan H.
One of my favorite hotels in all of California, the Hilton Checkers is a quiet boutique style hotel right in the heart of Downtown LA. Boutique hotel in Downtown LA...? I know right. Well it is. The rooms are pretty posh...not lavish by any stretch, but definitely 4 star quality. And quiet. I think this hotel is a like a hidden off the radar type for whatever reason. But for the price (usually always under $200 a night) and the central location and the customer service (which was excellent) its definitely worth a stay. If Im staying in LA, specifically Downtown, its the only place that I stay, unless I wanna rock out, then of course its The Standard. ;-)

29/05/07 | Link | Rating: 5.0
8. L C.
The room was small, clean and  a little run down.   No wow factor at this hotel.  The gym had only 3 treadmill and some free weights.  Don't  be fool by the beautiful picture of the pool.  In reality the pool is much much smaller and not at all impressive.  The staff was not friendly or unfriendly.

02/11/08 | Link | Rating: 2.0
9. U N.
"Botique".  What's that mean? I spend 365 days a year in hotels, so I certainly hear the term a lot.  Small?  Attentive service?  Some form of "focus"?  Yeah, I suppose those are commonly accepted aspects of the botique hotel.  

The Checkers is small.  And the rooms are small - not unusual for a downtown hotel - but I find them to be relatively comfy too.  The fitness center, well, that's small too.

The rooftop pool is fantastic...provided is isn't unavailable - sold out for some party...in which case you can't get to that fitness center either.  Drat.

Service is, I'd say, small too.  Like another Yelper, I had a long wait to check in, and certainly didn't feel "welcomed" (despite the fact that I spend upwards of 100 nights a year with Hilton.  

On the plus side, they have decent newspapers in the lobby in the morning - not just USA Today.  On the minus side, if your rate includes breakfast and you're a vegetarian, you're SOL.

03/03/08 | Link | Rating: 3.0
10. Aicardo A.
Love the location and the rooms. But if you're big on working out, don't expect too much from the gym.

14/10/09 | Link | Rating: 3.0
11. Wren D.
For the price, we enjoyed it...the staff was friendly, the room was clean and pretty nice. We asked for extra towels, pillows and a mini fridge in advance online and everything was there when we arrived. I wish they had a bathtub, but the size of the bathroom was nice. The cost the valet was a bit hefty...but no surprise for downtown. Overall it was quite decent.

28/01/09 | Link | Rating: 3.0
12. Crystal M.
I'm in love with this place.!

When my boyfriend and I arrived we were treated really well.  The employees at the front desk were really nice and helpful letting us
know where we can find a good place to eat around downtown.

Did not have the pleasure to go upstairs since my boyfriend laid in bed sick with a fever, so we mostly stayed in the room. Which I might add was  great!

First of all the view from our window was breath taking. Right out our window we could see all of downtown and at night was so beautiful.
The room was clean. So was the bathroom and the bed was  comfortable.
Needless to say I would love to revisit this hotel again.

10/03/10 | Link | Rating: 4.0
13. Melanie V.
The staff is very friendly, always helpful, and very welcoming. The beds are so comfy. The bathrooms are really nice. The decorations are nice and tasteful. Everything about our experience here was great. We would definitely stay again.

11/06/09 | Link | Rating: 4.0
14. Keith K.
Great service, central location, well-apportioned rooms, plus rooftop pool and nice bar/lounge make the Checkers a fantastic hotel. Stayed here once for play and once for work in a span of four years and my most recent stay was just a great as my first.

09/06/07 | Link | Rating: 4.0
15. Courtney S.
Excellent hotel, and definitely up to Hilton's standards of service and cleanliness.  Definitely has a boutique feel and was very quiet, although walkable to many locations... We stayed here for one night on our anniversary, we had dinner at Cicada, and we got a nightcap (or two!) at the Standard.  

Parking was exorbitant, so we parked overnight in Pershing Square for $14 instead of the $26 the hotel asked for.  Price was a bit high (close to $200 a night for a Monday night), but then I guess it IS downtown.  I'd recommend it.

10/10/07 | Link | Rating: 4.0
16. Syniah M.
The $35 valet fee makes me want to throw up but the hotel itself was cute, comfortable and surrounded by the beauty that is Downtown Los Angeles. The bed was heavenly and the bathroom elegant. Would have loved to stay a couple more nights.

15/11/08 | Link | Rating: 4.0
17. Jasmine O.
I was here on New Year's eve and the staff was not at all as attentive or helpful as I expected.
It took forever to check in (especially since I had to pee really bad) and we had to call twice (once at night and once the next morning) just to get some toiletries (toothbrush!) we needed.
Other people have had better experiences apparently, and the actual hotel and hotel room and was great and pretty roomy, so maybe it was just a busy weekend.
Also, the location is within walking distance of the Biltmore, the metro red line, and Grand Central market, so that's nice. But I've had better service at the Omni and Biltmore for a better value.

10/01/08 | Link | Rating: 3.0
18. Vanessa H.
I stayed here in March 2006 while I was interviewing for jobs and I believe the company had a corporate rate. The location is excellent. Convenient to the airport and accessible to almost anywhere in the financial district. The staff was very nice and accommodating when my flight was delayed and I checked in much later than I had expected to. The room was clean, the bed was comfortable, and the bathroom amenities were excellent. I was too tired to check out the hotel bar but it looked like a great place to unwind.

Parking was expensive as other reviewers mentioned. I ended up parking at the Standard around the corner for much cheaper, even though it was pretty intimidating walking around downtown LA that late at night.

12/01/08 | Link | Rating: 4.0
19. Marissa L.
I stayed here here one random night when I was too intoxicated to drive home. My first reaction was to hit the rooftop pool. It was night time and the buildings were lit up and the spa was hot. I felt like I was in NY surrounded by all the skyscrapers. It was so much fun. I finally went down to the room and It was small but clean and comfortable. The bed was nice and the bathroom was as big as the bedroom almost. I left super early the next morning and found that my car was parked in their valet lot but explained that I had no cash to pay for it. They let me add it to the room tab. ( Thank God!) All in all I had an awesome time at this hotel and it was nice and clean. I would definitely come back here.

25/06/09 | Link | Rating: 4.0
20. Anna N.
The good:
The room was nice, clean, modern, spacious. Good downtown location.

The bad:
I booked through Expedia and while perhaps the mistake lies with them, the Hilton was not helpful with the situation. Scenario: I tell them I'm checking in. They say one room is ready and one room is not ready. I saw ok and then all of sudden I only have one room. I booked two. He says he only has record of one. And then I say, well why did you tell me I have two (which was the correct number). He then just tells me that he only has record of one. So what am i supposed to do? I show him my confirmation for two. He says he can't do anything. So I decide on my own to call Expedia (maybe you could have suggested I do that, jerk). So Expedia resolves it and I go back and talk to the front desk about it and this time its a different guy but he says its all good and checks me in. Then we get the confusing did you book one room or two again. WTF? Finally a manager hears me upset and tells me shes figuring it out. Uh, thanks. Agreed with another yelper, the elevators are ungodly slow. I swear it took a solid 5 minutes, maybe more for an elevator to come. The rest of our one night stay was fine until I checkout and the guy says everything is fine and I can go without any charges. Then I find a charge on my AMEX and they say its probably from the minibar. Too bad we didn't take anything.... I hate you Hilton Checkers. You're ruining the Hilton family of hotels.

Bitter much? Yes, but it really could have been resolved if the staff was more helpful and they didn't charge my card for something we didn't take.

02/06/10 | Link | Rating: 1.0
21. Sam A.
Friendly and comfortable with a good restaurant.

28/08/10 | Link | Rating: 5.0
22. El G.
Walls are thin.  I found this out when there was a party of 21 year old's next to mine.

13/08/10 | Link | Rating: 3.0
23. Jenny z.
My ultimate Hiltonquest marches on.....

Amazing staff - I do like to be greeted by name, and they treat their HH members very well at this location.  Lovely and clean rooms. Great food, probably the best room service breakfast I've ever had, good bar.

Only downsides - they ruined my dry cleaning and there is always, always, always a tv show (last couple of times it was Hero's) shooting in front, which makes it a bit difficult to get into/out of. Not their fault, just a caveat.

22/08/07 | Link | Rating: 4.0
24. Hywel J.
This seemed like a regular boutique Hilton. But when I checked in, the guy at the desk asked, "Would you prefer red or white?"

I didn't have the faintest idea what he was talking about, until someone showed up at my door with free bottles of wine. Now that's service you don't get in every hotel!

The downtown location is only so-so, but heck, this is LA so you're going to be driving all the time anyway!

But what's with the "Checkers"?

22/08/07 | Link | Rating: 4.0
25. J V.
The only reason I'm giving it 3 instead of 4 is because we only stayed one night and didn't get to use anything but our room.

The rooftop pool was nice and we went up there for a bit after we got back. We didn't go in though because it's small and there was a whole group of people in the spa.

The rooms are small but I've had smaller rooms in hotels that cost 3x what we paid for the Checkers so it was tolerable. The bathrooms are large with double shower heads and a deep, long tub. The beds are cozy but unfortunately for me, I'm allergic to down, and I didn't think about it until about 3 am when I woke up wheezing and sneezing with swollen, watering eyes. I took an antihistamine and tossed the pillows off the bed with the comforter and went back to sleep. I didn't think to ask if they have a pillow menu but since one wasn't mentioned and most hotels are big on talking about theirs then I'll assume not.

There was a loud droning noise most of the night that was a little annoying. It was louder than the usual HVAC unit but maybe we were just close.

The staff is awesome. It was my bday and we got the hotel just to have a place to stay after dinner but they sent up a bday cake and were so nice and sweet.

A few people we talked to raved about the bar and restaurant.

The only thing I'd warn about is the parking fee. $38.50/day plus tips is a bit of a ripoff. We parked ourselves in the same lot and paid $10/day.

Cute hotel, worth what we paid for it.

06/02/11 | Link | Rating: 3.0
26. Paulina V.
Love, love, love, love, LOVE the hilton checkers, it's such a unique boutique hotel! Our room was amazing, everything was so conformable, and the view from the pool, takes your breath away!

30/04/10 | Link | Rating: 4.0
27. Thu D.
Just went here for lunch.  What a GEM! It's a very quaint hotel.  Nice looking bar and elegant dining room.  The staff was very courteous.

Lots of business meetings were going on.  The atmosphere is such that you can actually hear what your guests are saying.  I loved that it's not so loud.

The food was excellent.  One person at our table had the cobb salad and said it was excellent.  Another had the Alaskan salmon and it was really fresh.  The burger and fries looked to die for.  I had the monkfish with truffle oil and sweet pea risotto and baby fennel. Yummers!

For dessert we had a plate of fresh baked cookies; chocolate tort, and the crem brulee.  Everything was EXCELLENT!!

01/08/07 | Link | Rating: 5.0
28. Jennifer N.
The service at this hotel is amazing.  The valet greeted us at our car, unloaded our luggage, stayed with us through the registration process, delivered the bags to our rooms, and parked our car.  Everyone at the hotel is very friendly.  The room was comfy and quiet.

The one downside is that we felt a bit trapped.  We were in town for a graduation, and not necessarily to see the sights.  It would have been nice if there were more to do in the immediate area for tourists.  I can see where it would be an outstanding hotel for someone visiting on business.

If staying here, check out the rooftop.  Great view and very relaxing.

18/05/11 | Link | Rating: 3.0
29. corey s.
Great experience here!  Room and bathroon was very clean and the staff was efficient!!  The pool area on the roof was a bit small but it's a great spot to sit up there and look out over the city.  GREAT place that my wife and I LOVE to hit up down the street from here is called Bottega Louie.  Great food and you can walk to it!!!  Would TOTALLY stay here again!

26/05/11 | Link | Rating: 4.0
30. Marifi D.
I stayed here one night for pleasure instead of business and I would definitely return. The rooms were really nice and clean. And of course like all Hilton beds.. very comfortable. The rooms are updated. The bar looked like a lot of fun. It's really unfortunate that I didn't get a chance to grab a drink. Their breakast/dining area was pretty nice and the service was great.

We actually had a situation where the heater would not turn off in our room and they took care of it fast. We got another room almost immediately and they actually gave us a bigger room.

To all those that drive themselves to this hotel: Do not park in the parking structure next to this hotel. This hotel is valet only and I made the mistake of parking my car in the parking structure next to the hotel.

30/03/09 | Link | Rating: 4.0
31. John R.
Jus looking food menu looks great havnt ate there great place for a hotel party good for groups

12/05/11 | Link | Rating: 5.0
32. James S.
We got the room via Priceline, without knowing which hotel we were getting. We were quite happy with what we got. The place has been restored and, while it's not a showplace of exciting design, it is tasteful and in very good condition. The staff was friendly and helpful, finding a high-floor room when we asked for one. The room was clean and cozy. The bathroom was large. So was the TV, which got HBO. The breakfast room service was nice, but the restaurant was superior.

13/09/10 | Link | Rating: 4.0
33. Bony K.
I would stay here again, the bed was so comfy here. This place is located in downtown LA which is just business buildings, there really isn't much too see while walking around or any restaurants really open except for fast food places.
I was a little surprised that the room didn't have a mini-fridge though. The valet parking is $38.50, however if you're staying there for one night & need to go in & out more than one time, then it's better off doing valet.
We did self-parking ourselves using the same parking structure & it came out to $10 (after 12 noon arrival ), before then it's $20, so total $30 with NO in & out privileges.

31/08/08 | Link | Rating: 4.0
34. Rick R.
My wife and I just stayed there last weekend.  

We were able to check in early, 12pm, and we had spa reservations for the same time.  The spa was very small, only one treatment room, but we had scheduled a couple's massage, so it worked out pretty good.  The spa staff was very good and we were happy with our treatments.  The spa is on the famed penthouse level, where there is a very small pool and sauna.  The view was nice of downtown.

The room, King deluxe, was small and the noise from the hallway was evident.  We ordered room service, it was prompt and served very nicely.  I ordered the pasta of the day and it was a major disappointment.  My wife ordered Soup du jour (Manhatten Clam Chowder) and it had very good flavor.  We shared a Cesar salad that had an AMAZING presentation and good flavor.  

The room was clean and well taken care of, the view from the 11th floor was nice and the temperature was nicely monitored.  

I was looking for a place to go dancing and eat and I called for the concergie and was sent to an extension that was never answered.  I was hoping someone would be available and there NEVER was.

Parking was very expensive, but the door man and valet parkers were prompted and attentive.

I would look elsewhere for my next stay in the downtown area.  I just wasn't "wow'd" by my experience at Checkers Hotel

29/05/08 | Link | Rating: 3.0
35. Jess M.
quiet, clean and amazing customer service. everyone from the bell desk to the waiters in the checkers restaurant to the front desk staff was very attentive.

only part that sucks is that this hotel is located in an area that i would not walk around in at night...

06/09/11 | Link | Rating: 4.0
36. Jordan K.
I travel 80% of the time and this was one of the worst hotel experiences I have ever had.  Valet parking is $38, not outside the norm for downtown LA but still outrageous.  Hilton in general is notorious for their pretentious attitude towards patrons but this hotel has been the worst I have experienced.  I asked for a hotel room on the 12th floor specifically because I don't like noises from above.  The first night was fine, except they forgot my platinum member gift.  No biggie, I didn't need the chocolate cake or Perrier.  The second night is when the construction began.  It's literally going on as I write this at 11 PM.  Saw's sawing, hammers hammering, tools being dropped.  The construction worker said they had to get the work done because the Fire Marshall is coming to inspect in the morning.  Regardless, it's hard to believe they would put me right next to where construction is taking place, with no mention of it.  Also, the breakfast is lackluster and the service was poor.  The shower pressure goes up and down and the temperature oscillates between hot and cold.  They do have a relatively nice workout facility though.  Nonetheless, I'll be avoiding Hilton Hotels in the future

31/07/13 | Link | Rating: 1.0
37. Heather B.
Okay, so I got a room here as a deal on hotwire.com or whatever.  Does that mean I can't have high expectations?

That room was a walk-in closet.  I think the bathroom was bigger than the bedroom!  Checkers has also joined Club Tacky, where instead of giving you a bottle of water they leave a doorhanger around the bottle's neck, informing you "This water will be replaced at a charge of $7,329.84."

Also, in our rush to check out the next morning I left one of my favorite coats in the room.  When I called housekeeping the next day... no sign of it!  I've had more honest housekeepers at the Residence Inn in Ontario.  Ugh, I hate this place even more for forcing me to pay a compliment to anything in the IE.

03/10/08 | Link | Rating: 1.0
38. Bunneh L.
What a breath of fresh air the Hilton Checkers was after staying at the Hotel Figueroa (where we checked out after one night).  Compare with my review of Hotel Figueroa, below:

Reasons we liked this hotel (things I used to take for granted at any hotel):
* Clean, carpeted floors
* Oodles of room service options
* Wireless internet connection.  Only $10 for 24 hours.
* Spacious bathroom with marble counters.  
* Central heating and AC.
* High end, soft bed linens.  No exposed mattress anywhere!
* Pen and paper thoughfully placed on the desk and the nightstand.  
* Large, thick, luxurious towels.
* Full bottles of complimentary shampoo and other toiletries
* Bright hallways and rooms.  
* Hotel restaurant was delish.  I had the poached egg inside a sourdough basket with sauteed spinach and shitake mushrooms.  

This is what every hotel should be like.  And at $149/night, it was a steal!

27/05/08 | Link | Rating: 4.0
39. Steph C.
I got put up here by a prospective employer and didn't really know what to expect, but I enjoyed my stay.  It's a cute little place with helpful staff, and my room was small but clean and comfortable with a soft bed.  It wasn't ritzy or anything, but I liked.  The $35 valet charge, though, was pretty ridiculous, as was the near $10 bill for a tea and a hot chocolate in the lounge (which is nice and cozy, but with unattentive service).  Definitely check out the restaurant.  They have some great breakfast.

08/12/08 | Link | Rating: 3.0
40. Karen B.
Last year I stayed at the Hilton Checkers Los Angeles and treated myself to a massage at their spa. At least I thought it would be a treat. To say I was disappointed with the facility would be an understatement. I arrived 20 minutes before my massage expecting to check in, be offered a locker for my belongings, and receive a tour/description of the amenities available before or after my treatment. Instead I stood around waiting for a receptionist of some kind until I finally called the lobby and was told "well your appointment is at 2, she'll be there". I was never offered a locker and therefore had to keep all my belongings with me while I used the jacuzzi and changed before my massage. I also found out the description on the massage I was booked for was not what I understood it to be. Luckily Cheryl was able to accommodate me. Before my massage she offered me water which was empty and therefore unavailable. During my massage the staff was knocking on the door and even unlocked it and walked in while I was naked on the table. Needless to say this was not the relaxing/pampering treatment I thought I was paying for. The website was very misleading and having the technicians as the only contact (meaning no front desk staff) is just not, in my experience, what a spa is. Please know that Cheryl did a great job massaging me and this is not a complaint about her. What is even more disturbing is that I notified the Hilton Checkers Los Angeles and they did NOTHING to rectify the situation.

08/08/13 | Link | Rating: 1.0
41. James M.
My boss told me to stay here when I had to go to LA for three days.  At first I was puzzled by the name.  "Checkers" doesn't sound like the name of a hotel.  It sounds like the name of a sad clown.  

Cute hotel, good location, and the linens were really nice.  

But by far, the difference at this hotel is the staff.  From check-in to check-out, the staff was incredibly polite and willing to go out of their way to accommodate whatever capricious needs you might have when you have an incredibly busy schedule and have no idea where anything is in Los Angles.

18/09/08 | Link | Rating: 5.0
42. Lauren H.
boutique hotel in downtown los angeles, it was very convenient to the office.  friendly staff, clean rooms.  Accomodating of my request for late check out time.  Room service food: the crab cake and japanese white shrimp appetizers were very good, but the entree of salmon was only mediocre.  
If I come back on business, I will stay here again.

30/05/07 | Link | Rating: 4.0
43. Mark B.
My favorite downtown LA hotel; the rooms are nice, service is great, and the restaurant and bar are quiet and comfortable.

25/05/11 | Link | Rating: 5.0
44. Christian P.
While I didn't stay here  so therefore can't comment on that part but went to the rooftop pool.. It is a cute small area but the pool is way too small.. sort of looks like a small stream than a pool.. and only 4 feet deep?!?! Yes I understand about having the weight of water that high up but hmm either reinforce more and deepen the pool or don't have it at all!..
Would I be back.. hmmm probably not.. too many other choices around here

26/07/09 | Link | Rating: 3.0
45. Jim S.
I am a weekly regular at the Hilton Checkers. Over the past 3 years, I have stayed there close to 200 nights.  It is by far the best hotel in the downtown financial district.  Much better than the Omni or the Bonaventure, and 1000x better than the Biltmore (a flea bag).  The rooms are comfortable and quiet -- especially on the high floors; the front desk staff is very friendly and accommodating.  The beds are comfortable and clean.  The location is centrally located.  Yes, the neighborhood can be a bit scary late at night, but for I have never felt unsafe coming or going.  Hilton Checkers has become my home-away-from-home.  My only criticisms are: (1) the internet service is very slow and (2) the TV service is mediocre.  They put in a new system about 18 months ago and it doesn't have PPV.  If you are traveling to downtown LA on business, you can't go wrong.

27/01/13 | Link | Rating: 5.0
46. Brooke R.
So after careful & well studied consideration of all other hotels in the area i decided i would stay at the Hilton checkers, it looked clean & cozy enough. So with my car's top down i arrived at the Hilton, & before i could even set the hand break i had a nice guy run to my drivers side door & i hear some delightful words "You need both bags now miss?" haha yes i do & thank you. So he brings them in for me & has them sent up, & they arrive about 5 minutes after i get into my room.(sweet) Here is where it gets fun (not so much) ill break it down for you otherwise this post will take forever.

-Valet is the only good thing about this hotel.
They are sweet & attentive & always very kind & well mannered.

The first night i stayed, I came in late & threw myself onto all the fluffy pillows hoping to get some rest the moment i exhale i hear outside my door some screeching sounds & i think to myself " i didn't know they had hienas around this part?" & i hear a loud BAM BAM on my door. so i open it & it some kid she had to be like 15 still with braces on drunk in the hallway, she fell against my door I'm like are you okay? shes like "I cant find my head phones, i cant fiiiiind *drools* the heaalls phones" so the girl in the room next to mine opens her door & says "omg were you sleeping" wow your serious aren't you..i shut my door order room service, which i had to wait till 11 or 11:30 for because its the only time they will serve real food IE a burger, when i do i tell them about the drunkin underage girl which stops before i get my food sent up to my room which was quite fast. Maybe to fast..ah yes the ol' microwaved burger.. i was warm enough to eat so i did cause i was sooo not going out to get something in downtown LA & I hadn't eaten all day, seriously people if you stay here which i hope you don't, don't order the burger!! its HORRIBLE. it doesn't come with fries it comes with chips, which i didn't get i was offered cookies in place of them, the cookies are great! The little condiments are cool though. they are so tiny its cute,


My robe had a stain on it like dark around the neck. GROSS!

Hilton has marble floors so be careful when you get out of the shower.

(don't you find it weird how they don't have temporary bath mats so you don't slip & sew?)

OH i almost forgot when room service came up to my room i was asking about the TV, like how to watch it i was told i had to pay to watch TV otherwise i get a cycle of there commercial the hole time..she lied i hit this little star * thing & channels came up & i dident have to pay for it.


second night i order pizza to be delivered because again I'm just not down with eating snails on a plate with some french name.

i get a call to my room saying your pizza is here, & we don't allow outside sources to come I'm like what does that mean he's like that means you cant have food delivered here..
omg..i was like well what can i do he's all come get him he cant go up by himself. so the pizza guy says iv delivered here before. apparently its a new thing they have going on, that they fail to mention. Whatever I'm so mentally checked out of that place by then...

same night about 2:30 am i hear LOUD DRUNK yelling a girl & guy like singing..only not. & this goes on for about an hour as they just do this in the hallway, people were coming out of there rooms telling them to be quiet & they yelled curse words at them saying it was there room,
no dude.. its a hallway. so like security comes up & they are yelling this goes on for about another 40 mins..& they get kicked out the same night they checked in & the the guy is still up there banging on what would have been his room, & he's like can i get my bags? please someone my bags are in there..haha his gf is like why did yo put your bags in there. he says oh i thought we were going to stay a while longer than this. that was the only funny & non funny part. realistically it took them 2 hours to get them to get completely out & the whole time it was yelling.

that fallowing morning i ask for a very very early check out & i do so.

a few more things..

you might be thinking well maybe this wont happen to me if im on the top floor. sorry..i thought that too & i was on the top floor.

also the spare pillow had that same weird brown red stain the robe did.. the towels or blankets irritated my skin.

the only nice things here are the valet,
the cookies. & the mirror's & i guess if you wanted to you can order movies that are still in theaters...
the people are nice too...

the hotel its self is just awefull
trust me & trust me when i say...Never Again.

oh valet is now 38.50 a night, just for the update & anything delivered to your room is like a 4 dollar charge for the delivery.

01/07/09 | Link | Rating: 1.0
47. Mia T.
I only stayed one night, but was pretty pleased.  They were filming a movie so I asked to be put on a floor with little commotion.  They were extremely helpful and gave me a handicap room, which meant the bathroom was very spacious.  

Compared to most Hiltons, the service was a little bit below par but was definitely still good.  I called down to have my car pulled up from Valet and said I needed to leave before 1pm. I got downstairs and sure enough, my car was there waiting for me. The valet helped me find my way to the theater for a show and sent me on my way.  The only gripe I have is that valet is $35 PER NIGHT in PARKING! HOLY MOLY!

12/03/09 | Link | Rating: 4.0
48. Kate B.
The Hilton Checkers is a mash-up of a New York boutique style hotel with the easy access of downtown Los Angeles. The made to order breakfast is hands down the best hotel breakfast I've ever had. I was even greeted with two small pastries in my room upon check-in.

The staff at the Checkers is the most personable and friendly staff. There is always someone there to open the door for you and greet you with a smile. It's just a welcoming atmosphere.

The smallish rooms and small fitness center is the only thing holding back this hotel from 5 stars.

15/04/11 | Link | Rating: 4.0
49. Vicki G.
Happy hour with a theme, now I like the sound of that. Yes Checkers in Downtown LA is a Hilton hotel chain but their bar is anything but. They have a rotating happy hour revolving around the number 4 that happens every Thursday, the 4th day of the week. Every week there is a different selection of 4 food items, 4 cocktail items, for 4 hours from 4-8pm, all $4 bucks apiece. Now say that and spin around 4 times. The drinks are all top shelf liquor, prohibition era concoctions. And the food is top shelf as well, but smaller portions.  My friend Amanda and I were served by the Food and Beverage Director who chooses the weekly cocktails. He went out of his way to give us the history of the origins of his drink selections, something I haven't been used to since my days at Cal. Libations 101 perhaps? Who thought learning could be so yummy?

Brandy Daisy (circa 1876)- Remy Martin VSOP, Yellow Chanteuse and Lemon Juice. I ordered this drink and can describe it in three words- zesty, tangy and light.

Aviation (circa 1916)- Beefeater Gin, Maraschino Liqueur, Lemon Juice, Crème de Violette. The Crème de Violette has a mini explosion a few seconds after sipping which perfumes the mouth. Don't be too scared, it's enjoyably subtle.

Both drinks smell fantastic by the way. Amanda and I felt healthy and light drinking it, which is always a plus.

Fondue- 3 Cheeses with Roasted Garlic and Sourdough. Melted cheese in a pot?! I mean come on, if you aren't cheesed obsessed you wouldn't order it. It tastes great and the amount of garlic is perfect. The sourdough was a little burnt though.

Italian Grilled Cheese- Shaved Prosciutto, soft Burrata Cheese, fresh Basil, and served with a Sun dried Tomato Pesto. The winning component goes to the basil and the sun-dried tomato pesto comes in at a close second.

25/05/10 | Link | Rating: 4.0
50. Jen S.
it was my first time staying at a hilton and it was pretty impressive. now that i read some of the reviews - i wish i had visited the pool and the workout room. but i came home too late most days for the pool, plus the workout room closes at 10pm!!! that's usually the time i like to go, esp when no one's there. the mornings are usually busy.

driving at night, the hotel is a bit hard to find. the hilton logo is at the top of the building so when you're driving on the street, its hard to miss. i found it by looking for the checkers restaurant sign. they have a small hilton mat at the front door so you know you're at the right place. they don't have a parking area to pull into so i pulled into a parking lot next to it, which wasn't it. they actually want you to pull up next to the hotel on the street. the valet in the morning is pretty fast too and my car is usually there waiting for me. parking here is $35.

the lobby is small but nicely decorated right across from the lobby bar and seating for you to lounge. the rooms are beautiful. i love the added lights on the bed frame to add to the aura and ambiance. the rooms are clean and their wireless internet is at a good speed at a price of $10.

the location is decent. i didnt really try to walk anywhere as it isn't the safest area to walk at night when i get back from work. however, it is in the middle of downtown and conveniently located close to the freeway.

17/10/10 | Link | Rating: 4.0
51. Dave D.
This is an aging mainline Hitlon, with some obvious history but in kind of a quiet and sketchy part of downtown LA at night and at a fairly high cost (including the many charges they have for ammenities).  The bar is kind of cool and feels like another era.

23/10/10 | Link | Rating: 3.0
52. Squirrel C.
***Review of restaurant only***

Went to a Christmas get together here last Saturday.  Yes, parking is going to be a hassle cause it's DTLA, but I've been told there are some rare street parking spaces to snag.  But if you can't, expect $6.60 for valet (w/resto validation) or $10 for self-parking.  

I ordered the Checker's Cheeseburger medium rare, which comes with fries and is priced at a "hotel price" of $15.  It was really good and I have L.A.'s premier burger expert to back me up on this cause he had 1/4 of the burger in exchange for one his sliders.  The burger was cooked just right and the combination of the red onion & bacon aioli and the crusty top bun was great.  The fries were a good portion and had a good crispy, but not too starchy taste.  

I didn't have any of their drinks, so I can't comment on the cocktails or prices.

Service was attentive for our group of 14 even though they were guaranteed the 18% gratuity, I felt they did a good job of accommodating us and making us feel welcome.  

The restaurant manager, Tyler Dow, stopped by our group to say hello and ask how everything was, which I thought was a nice customer service touch.

18/12/09 | Link | Rating: 4.0
53. Kayla B.
I stayed at the hotel only and did not try out the restaurant. The hotel itself was clean and had an efficient staff. The room was a little on the small side, but a had the amenities of a typical Hilton hotel. The only complaint I have is the shower. The water pressure was awful, it barely ran - it also kept going from burning hot to freezing cold. Other then that, the experience was fine.

12/07/13 | Link | Rating: 3.0
54. Rodolfo F.
Little late on the review but oh well.  We stayed here for a weekend in late August.  Price wise...seems a but overpriced for what you get.  Biggest issue with the room itself is the ventilation wasn't working to well at all and even with the fan set to high and temp dropped it was still stuffy/warm in the room.

location wise it was great.  Easy walking distance to a number of bars/hot spots in downtown and 5-10 minute drive to LA Live.

Food choices at the hotel, not much.  They have their own restaurant with limited menu and limited hours...nothing special.

all in all, ok for the price.  Room could've been better, food could've been better, but it does have the location going for them.

29/09/11 | Link | Rating: 3.0
55. Meg W.
I was here on business and have to say was frustrated more often then not.

Two of four elevators were working. And of the two that did work, they gave you no indication whatsoever... faded floor lights that mislead- couldn't be trusted. And the elevator seemed to stop randomly, until you hit *open door*... and it would. somewhat magically. I swear, everytime I hit the elevator I was met w another guest complaining of the same, and a bell-boy with a huge cart of luggage, chiseling a happy smile as he waited for the next time around. When your boss on 7 wants something you have on 11, the night before trial, this is a big deal.

The Room: It's long and has a wide screen tv. That's nice. The decor is clean, straight lines, pleasing and comforting, although a bit cold. I'm never comfortable with the whole phone next to the toilet thing. Really? That's an important call...

The Staff: I had a wide range of issues for which I needed staff help: inability to print at the *Business Center* printers, demagged key cards, lost blackberries, messenger issues, luggage issues, early check-ins, late check-outs...  Everytime I was met w what appeared to be a soma-induced staffer with a wide grin and an "I'm sorry for the inconvenience, let's fix that" [which rarely happened...] I will say, that the pleasant smile and ever-polite demeanor never strayed, no matter how annoyed me or my boss was. Well done, bc I was a pain in the ass for three solid days.

The Spa/Pool: I wish I could've visited their spa and pool, but never had the chance. Check in, work, check out.

The Doormen: You all spend a lot of time on your cell. Dude.

What I loved were this: the pillows were indulgent, I wanted to steal them.  Room service was awesome. One of the guys snuck me a bottle of wine when it was clearly not on the room-service menu.  I asked if he could *do me a favor* and ten minutes later he found a *secret bottle* in the kitchen and passed it off to me.. Awesome bc I had to wait up until 2a for a box delivery.  

People here on holiday seemed to be having a better time than me. I'm guessing they got to visit the spa and the pool.

The surrounding area pretty much shuts down at like 6p. Even FedEx/Office.

Three stars bc I loved the pillows so much.

08/05/10 | Link | Rating: 3.0
56. Becky J.
Awesome service, spacious rooms, and a decent gym up on the roof -- I can't wait to go back when it's warm enough for me to bask in the rays at the rooftop pool.

The check-in associate noticed that I was there on my birthday, and it was obvious that it was business travel -- he actually had a piece of cake delivered to my room that night just so I knew that someone cared that I was away from home on my birthday. That was incredible!

13/02/11 | Link | Rating: 5.0
57. Jens J.
They sure spoil you if you are a member of the Hilton Diamond Club.  We were upgraded automatically to a corner room on the 10th floor.  Entered the room to find chocolate-covered strawberries, bottled water in a bucket of ice and soft music playing.

Beds, linens and pillow are oh so comfortable.  Hotel is amazingly quiet.

The plush hotel restaurant is fine for breakfast with well-prepared selections.

You can also order burgers and other pub stuff in the bar until 11:00pm.  A martini with your burger?  Sure, why not!

Only negative is the pointless snobbery on the part of one bell hop.  We inquired about public transportation to the L.A. County Museum of Art at 5900 Wilshire Blvd.  Derek grandly declared to us to that the guests preferred taxis and limos to get around so he couldn't really help us.  

So we figured it out on our own.  Turns out it is a real snap to use public transportation.  The #20 and #720 buses are a straight shot from downtown LA going out on Wilshire all the way.  You can also take the subway part of the way and then get on a bus.

03/08/08 | Link | Rating: 4.0
58. Rhea D.
Went to Checkers on a date night dinner to use our Awesome $30 voucher 3 course meal for two.  The food here is AMAZING!!!
Excellent service, the ambiance is very nice and the staff is very friendly.  From the Cesar Salad, Rissotto, Steak and Lamb and excellent wine list.  We were in heaven!

Compliments to the chef!  We are definitely going back

02/06/11 | Link | Rating: 5.0
59. Mandy L.
Great location, right in downtown and easy walking to distance to everywhere we needed to be while down in L.A. on our groupie excursion following Dead Weather.

The room was nice, good black out curtains so makes for a dark room in the morning, which is a huge plus in my book.

Bathroom was nice and roomy, updated with new fixtures.

Closet was large enough to get changed in, which was a plus while sharing a room with 3 other folks.

Comfortable beds, easy check out. Only gripe, construction is happening right now so it is a bit noisy in the morning.

29/08/09 | Link | Rating: 4.0
60. Scott M.
I am not used to calling Hilton's "boutique" hotels, but this one is. It is an older, restored property that reminds me more of a Kimpton or JDV Hotel, than a Hilton.

The rooms are clean and comfortable and being an older hotel, some rooms are better than others. I've found the corner rooms overlooking the LA Central Library to be larger than other.

The hotels two nicest feature are Checkers Restaurant in the hotel, which is great, and the rooftop pool. While the pool isn't big enough to really lap swim, it is very refreshing and relaxing.

The hotel is popular with out of town guests coming in for USC football games and parents for USC graduation and parents weekend. I stay there primarily for business and for the theater as it is reasonably close to the LA Music Center.

Staff has always been very accommodating.

19/12/10 | Link | Rating: 4.0
61. Mike M.
This place blows. The staff tries hard but it just doesn't work. Rooms are tiny - even when you are paying the $$$$$.  The shower head blew off and nicked my forehead.
Parking $ is excessive and the service to same very slow. The neighborhood is downright dangerous after dark, and be alert - watch out during the daylight hours.

15/12/12 | Link | Rating: 1.0
62. karl D.
I've stayed there on a few occasions for  business travel due to Travel and Accommodations being paid for by my client and this hotel is recommend by the Client.

If I was paying for T&A myself, I would never stay here. There are many better options (price and quality) in close proximity:

a) Well known car parking charges scam show up after you receive your credit card monthly statement. Hey I did not even have a rental car.

b) Rooms are small and OK.

c) The food in the restaurant is average.  

d) Room service is average

Overall, overpriced and over-hyped. Probably caters to those who like the illusion of luxury in cramped quarters (oh so european, not !!!) or when someone else picks up the tab.

19/12/12 | Link | Rating: 2.0
63. Sandra P.
This is a pretty cool hotel. Not sure if I can mention this on yelp, but on basically ANY travel site you can get a deal on this spot. I don't think I will ever stay in downtown LA again. It was convenient, for business, but there is absolutely nothing to do in the evening and you have to drive anywhere you go. Still a comfortable hotel, but parking charges--- woah. WOAH! But that's just how it is downtown.

15/08/13 | Link | Rating: 4.0
64. Geoff S.
A group of friends and I ate at the restaurant recently.  Even though the food was good and the staff were semi - attentive we were waiting over an hour for our check even though hardly anyone was left in the place.  We also noticed a 21% gratuity added to the total which I think is a bit over the top.  I have also never agreed with places adding the tip automatically in your total.

28/01/13 | Link | Rating: 2.0
65. Jeff F.
Short Story: 4-5 star review if you're there for pleasure and 3-4 star review if you're there for business.

Long Story: I was here on business and noticed as soon as I walked in that this Hilton has a lot of character and is a unique boutique hotel (nothing like the 80% of Hiltons I'd stayed at). The property is generally well kept, but on my visit I noticed some minor parts of the hotel were in disrepair (cracks in my room's crown molding/ceiling edges).

I checked out the gym and was unimpressed - gym was in a 10 by 20 room with 4 cardio machines and some free weights (not at all up to Hilton standards for a gym). However, there was a mini outdoor pool and lounge area that might be pretty cool in the summer. The internet was really slow in my room speedtest.net/result/687… - .54Mb/s down and .24Mb/s up. Generally, when the gym sucks and the internet's slow for a business stay - I'm thinking 2-3 star review.

Here's where the Hilton finishes strong:
-Exceptional staff from the front desk (daniel) to restaurant (Max)
-The sick upgrade (This along with the next couple are a result of Gold or Diamond status I think)
-The breakfast voucher that could be used for either a sit down breakfast in their restaurant OR room service (I've never seen room service as an option)
-The free amenity voucher (another first) - you had your choice of one in-house movie, bottle of wine, plate of cookies, assorted cheese plate, fresh fruit plate

Rounding up based on the strong finish & the firsts I experienced is how I got to 4 stars on this review.

19/01/10 | Link | Rating: 4.0
66. Philine V.
Stayed here in April when I popped out to LA to see "What About Dick?".  Friends of mine stayed here as well.  We were disappointed to find the pool closed when we arrived, and very surprised that late that night, after the show and dinner, that not only did they leave the lights on for us to use the jacuzzi, but the pool was clean and filled and ready.  The staff was very friendly and helpful, the rooms were beautiful, spacious, and clean, the beds were VERY comfy, and the location was perfect for us!  If you need to be in downtown LA, I recommend the place!

22/10/12 | Link | Rating: 4.0
67. Jeana K.
I stayed on the 5th floor and it was nice and quiet.
Comfy beds and pillows.
No complimentary water (3 bucks a bottle). Generic coffee but there is a Starbucks right across the street.
Parking prices were a bit confusing. I self parked in the garage to the left of the hotel, which said $12 a day on weekends but was charged $24 although I only parked for 12 hrs.

21/01/13 | Link | Rating: 4.0
68. E F.
Got here at 3am so they gave us a deal for $200 room (deal...) plus $50 parking fee. Ok. The bed was pretty much the most amazing thing I've ever been on. Huge, puffy, smelled amazing, bedding was top quality and soft...basically like sleeping on a cloud. Too bad I couldn't sleep though since the room was about 80 degrees even though it said 66 degrees, there was no fan/vent for white noise and the walls were so paper thin that our neighbors woke us up around 7am just by turning on the TV and talking. And there's about a 1 1/2 inch space between the floor and the door so light and noise shine through non stop. Tiniest room ever. Nice big bathroom. Would have slept better in the car.

11/10/12 | Link | Rating: 2.0
69. Randy C.
Great room, location, but bar prices are insane

03/01/13 | Link | Rating: 4.0
70. Rebekah M.
Very nice inside. Walls were a bit thin (one morning, my neighbor's alarm went off at 5am...guess when I woke up?). Bathrooms were gorgeous. The second day of my stay...the room strangely smelled like a skunk. Also note if you're going to the convention center, the hotel is a good mile walk through major sketch-ville. The front desk was not able to accomodate my need to have two seperate bills (room serviceon one and the room charges on the other), which will be a bit of a pain when I have to turn in my receipts for work. The guy working the front door would always say "Welcome Home" on my return to the hotel each day, and honestly, given how crappy the downtown city is, especially for a convention, it was very nice to hear.

04/03/13 | Link | Rating: 4.0
71. David R.
I arrived late in the evening, worked first thing in the morning and then was off to a meeting, so I didn't really get a chance to see much of the hotel, but here's my first impression.

Front desk and bellman staff were very friendly and attentive.

Rooms were nice, but a bit on the small side, especially for the price.  However, this is downtown LA so you have to expect things to be a bit on the expensive side.

The internet speed was ridiculously slow.  Luckily I didn't need much to get much off of the internet or I would have not been able to work.  I don't expect blazingly fast, but this was more like dial-up speed and barely usable.

I had breakfast in the restaurant.  The omelet I had was great.  Service was fair.

11/02/12 | Link | Rating: 3.0
72. Anne C.
A very good option if you're looking to stay in downtown LA.  I'm not a huge fan of the area, but we needed to be there for an event so this was a great option.  The rates are good and the rooms have been renovated and are nice.  We had a few spotty cleaning issues in our room, but aside from that the service was nice and the bar/restaurant downstairs was convenient.  Apparently there is an amazing roofdeck pool that we never got a chance to check out.  One real downside here is parking-- they have a pricey valet option or a slightly cheaper (and annoyingly inconvenient) self park option in the garage in the building next door.

20/01/13 | Link | Rating: 3.0
73. Brittany R.
I stayed here last week while travelling for work and I really loved this hotel. It's proximity to the office I was working out of was great, and there were a lot of restaurants nearby. My room was clean and spacious, and the service was very friendly and helpful. I did not get a chance to check out the gym or pool, but hopefully will be able to when I return in December. The little lounge downstairs looked really cute and cozy too. I hope I can enjoy a drink there at some point!

18/09/12 | Link | Rating: 4.0
74. Scott M.
I booked this hotel becaus my wife and I were going to DTLA for the night for her birthday. The hotel lobby and bar area are nice and modern as was our room. They told us in advance the pool and spa would be under construction.
The unexpected highlight of the stay was the staff. the doorman, valet, and front desk people remembered our name and each wished my wife a Happy Birthday. That made her feel very special and I am sure we will be returning.

01/04/13 | Link | Rating: 4.0
75. Joseph A.
Nice hotel with a cool down stairs bar..  Crashed here with some friends for a birthday.  A bit on the modern side which I didn't expect since it's one of the oldest hotels in town. I didn't get to check out the rooftop pool which is supposedly really nice.

Nice view from a corner room.  A bit on the small side but nice rooms overlooking Grand Ave.  Good location if you're hanging out in Downtown and checking out the bars and restaurants.

25/05/10 | Link | Rating: 4.0
76. Kimi L.
A fave of ours.

Excellent location, superb customer service, comfortable beds, clean hotel....great breakfast and nice view from the rooftop.

Only downside is the parking, other than that....we've created some wonderful memories here.

14/03/12 | Link | Rating: 4.0
77. Marc B.
Stayed here for business twice, both for 1 week at a time.  Excellent staff, very attentive and personable.  Took care of any issues i had right away.  Be warned though that the valet charge, in my opinion is way too much, per night.

17/04/13 | Link | Rating: 4.0
78. Heather W.
3.5 stars

For those not in the know, this is a boutique style hotel, so don't  go expecting room size options. They're all about the same and they're all kind of small. Think European; okay maybe not that small, but you get the point.

The staff was extremely friendly and kind. Our room was loud, so they moved us. The valet staff was quick and let us leave the car up front for a few extra minutes to see if the dry-cleaners were open and to get some Starbucks-which is conveniently located just across the street from the hotel.

If you go to the rooftop deck, don't expect something Vegas or Beverly Hills style. It's a very small deck with some decent views of the skyscrapers...especially fun if you grab a couple of pillows from a chair, lay on your back, stick your feet in the jacuzzi and look at them upside down...and a little freaky too. Also, the handle to walk into the jacuzzi is very loose, so be careful - unless of course they fixed it.

Great little bar with good drinks (get the one with the St. Germain in it)! The restaurant was very good for breakfast, and the location is a bit removed from all the hussle and bussle of the city, but still close enough to everything that you don't feel like you're too far away.

Thumbs up.

08/01/10 | Link | Rating: 4.0
79. James N.
Got here just now at 2am. Not what you expect from a 4 star hotel. Stayed here many times and experience was much more pleasant before but today was an exception. Only because a person that appeared to be staff in normal clothing running around inside the front desk area using slang and making a comment about Chinese food in a Chinese accent. He was a Hispanic gentleman but I don't understand why he would make that remark in that accent knowing that he saw us and we were Asians. Even if it wasn't directed at us I still felt very offended... Even the front person that was checking us in gave him the "what are you doing?" Look. It's a shame I will not come back here again... Reminds me again that all it takes is one person to drag the reputation of an establishment to the ground.

21/10/12 | Link | Rating: 1.0
80. Min T.
I stopped in for happy hour last night. Checkers is doing a weekly happy hour on Thursdays from 4-8 p.m. featuring 4 drinks and 4 plates of food for $4 each (four hours of happiness!).

Last night, I tried their hot apple pie drink which was basically hot (alcoholic) cider with whipped cream on top. It was warming but I would skip the whipped cream next time. The mulled wine with spices sounded interesting but the guy who ordered it made faces the whole time. Then a friend ordered the chocolate candy cane martini which sounded disgustingly sweet but I'd probably like it given a chance. I ordered a Manhattan off the regular menu and found it light and refreshing which isn't how I like my Mahattans. I like them strong and manly!

The drinks change ever week and they said they will email the list if you give them your email address.

The food changes as well but last night we tasted the scallops with butternut squash (good), pork loin (a bit dry and tiny portion but wouldn't mind ordering again), crab salad (loved this, could eat this by myself) and the chicken confit (I can see people going gaga over the crispy skin).

Overall, it's a cool place and the food is good enough for me to want to try their $35 prixe fixe dinner. I remember coming here years ago for lunch and having a great time. A manager said she remembered me. Quite a few managers stopped to greet us last night. Excellent service.

We also ordered the fish and chips as well as the margherita pizza though I didn't eat any of it since I was off to a dinner. My crowd was pleased.

Restrooms are somewhat inconveniently located upstairs but it gives you a chance to look at more of the hotel.

18/12/09 | Link | Rating: 4.0
81. Thanh L.
Accomodations good, service bad.

Only reason I'm not giving this 1 star is because the room was clean and the bed comfy. The hotel has valet parking only (kind of hard to find...when you see the hotel on the right, turn into the parking garage, but DO NOT go all the way down. Just park your car at the top of the driveway and, if facing the street, the hotel will be on the left hand side.) and parking is ~$35-40/day...aka expensive! The valet guys are very nice, though...especially the older Asian ones...so helpful! Also, their late check out policy for diamond members is awesome!

Other than that, this was probably one of the worst hotels I've stayed in as far as customer service is concerned...and I am by no means a high-maintenance customer. Every time we called the Guest Services/Front Desk, it took them forever to pick up the phone and fulfill any sort of requests.

The front desk mentioned the roof was closed for renovations. Not a big deal since we weren't planning to use the roof anyway. At 6:30 in the morning we hear a constant scraping above our floor, which we assumed was construction, that went on for hours. No warning. No option at check-in for a room on a lower floor in order to get some sleep. None of that...which meant lack of sleep...and I likes my sleep! The manager later clarified that it wasn't construction, but more likely noise from the gym right above our room. Now, I'm sure we were not the first people to stay in this room, so this couldn't have been new news to them. I just would have appreciated some sort of warning...if you're on the 12th floor, make sure you ask if your room is right below the gym.

30/12/11 | Link | Rating: 2.0
82. Michael W.
Off to a bad start.

Very attentive doorman and front desk.  They all seemed genuinely friendly, and that is a plus.  But that only makes the rest of this review that much more difficult.

The room is fine, but could not accommodate my request for a king bed on a high floor.  The desk clerk mentioned that the hotel is busy, and she assured me that two queens on a high floor would be better than a king on a lower level.  I appreciate that she was thinking things through, and that she was pleasant about it.

The lobby seems depressing.  I understand that this is supposed to be a boutique, so I do not expect a grand ballroom with chandeliers.  Still, the restaurant and lobby area look pretty desolate.  It's not often that I think room service would be more pleasant than having dinner downstairs, but the lighting and decor in the restaurant area are not particularly welcoming.

Those problems are venial sins compared to this: I just checked my internet speed, and it is .21 mps.  Not 21 mps, but point-twenty-one mps, or roughly one-fifth of one megabyte per second.  I am not expecting the 54 mps that I get at most Starbucks, or the faster speeds that I get at home or in the office, but less than 1 megabyte per second makes it extremely inconvenient to log into my office network and get any business done.

I am here for a couple of nights, and maybe things will improve.  Right now, though, I do not think that I return.  Not to be a diva, but it's too inconvenient as a business traveler to have to deal with all of these minor issues -- slow internet, dark lights, etc.  There are definitely better places downtown.

30/01/12 | Link | Rating: 2.0
83. Eli G.
Burger #149: A Mini Downtown Treat

For one of our Christmas parties, a group of us descended upon the Hilton Checkers downtown. At first I was a little upset that it wasn't the Checkers you'd find east of the Mississippi, but I got over that quickly. We had about half the bar area to ourselves and a pair of very nice servers taking care of us.

We were given the normal dinner menu along with the bar menu. The dinner menu had a really good deal on a 3 or 4 course tasting that a couple in our group got, but I came for the burgers, and presents. I had a hard time picking between the sliders and the normal burger. The latter came with a bacon aioli that I really wanted but something about the sliders was beckoning me. So I ordered the sliders and made a deal with Brian to trade a slider for a wedge of his burger. And it wasn't too long before my plate of meat and starch was brought out.


For me, these were a hit. The meat was well seasoned and very juicy. The bun was soft but firm enough to hold it all together. The onions and sauce and cheese all heightened the mini burgers to a new level. These may have been some of the better sliders I've had. To wash them down was a generous portion of fries that were equally good.

I did have a few bites of the normal burger and I must say it was really good as well. The bun had wonderfully crisp edges and the bacon aioli was a nice treat.

If I'm ever stranded downtown and need a burger, this would be at the top of my list.

30/12/09 | Link | Rating: 4.0
84. Craig R.
Checkers Hotel is the only four-diamond boutique hotel in Downtown Los Angeles. Built in the 1920's, Its twelve stories offer extensive hotel luxuries combined with an intimate ambiance and personalized service. First class, white glove service the whole way, from the maid service to check-in to the valet parking! The hotel has the old-timey luxury feel, with a white gloved doorman and top notch service.

This hotel is just classy in every way with rose colored marble in the bathroom, crisp white sheets, modern art prints - it's just very luxurious.

Top of the line furnishings (ivory silk bedding, granite top tables, mahogany finished furniture with matte polished silver handles, cd / clock radio, flat screen tv, art deco lamps) and super-comfy soft down pillows and bed! The windows actually open fairly wide to let in fresh air.

Some of the rooms are very small but mirrors make them feel more spacious. I prefer the corner rooms that have floor to ceiling windows but they book up quickly. The bathrooms are spacious andThe showers all have awesome double showerheads with various settings for a nice massage.

The big negative for this property is that since it is downtown L.A., overnight guests only have the option for valet parking if you have a car - and it costs a whopping $38.00 PER NIGHT. Internet access throughout the hotel is wireless and costs $9.95 per day.

There is a nice bar in the lobby and the on-site restaurant is top-notch. Don't miss the breakfast; my favorites are the homemade granola and freshly squeezed orange juice. 24 hour room service is offered, but the choices are very limited after 11 pm.

I highly recommend staying here on a summer weekend. The prices drop over the weekends and there is a small rooftop pool that affords gorgeous views of downtown and can be a deal breaker with your mate.

15/02/10 | Link | Rating: 4.0
85. Jeff C.
Took forever to check in!  And I'm an Hilton HHonor Gold member, that didn't seem to phase them. Lobby flooded twice, I asked for my bags to be checked, they never got them. Valet let the door slam on my leg twice during my stay. Rooms are small.  Never saw a manager the entire time I was there.  I'd recommend about any place else.

07/06/13 | Link | Rating: 1.0
86. Kristin B.
pricelined a room and ended up here at the Hilton Checkers and for the discounted rate we got, not a bad deal haha. but the hotel itself is just ok and i couldnt imagine paying full price for a room here. me and justin b. were only here for a night to avoid a drive back to the OC after a night out in DTLA and the hilton served us well. the check-in process was smooth and the valet guys were very kind in letting us park our car up front for a few minutes while we ran inside to get something from our room. but we did go the self-parking route which is in a garage next door to the hotel and it was only $12 so in DTLA i consider that a steal! the room itself was nice but super small! we got a corner room which i thought would bode well for us in terms of space...but nope the place was tiny - enough for 2 people but still not as spacious as other hotel rooms that i've stayed in. location is pretty decent too - we walked to bottega louie for breakfast the next morning and it was just a couple blocks away. the hilton was just A-OK but i would probably prefer to stay at other hotels in the DTLA area if i'm back in town for a night out.

18/09/13 | Link | Rating: 3.0
87. Lauren L.
Happy Hour on Thursdays -- amazinnnng.

That's all I have to say. I love this hotel lounge. Four hours (4-8 PM), 4 different drinks, 4 different food items -- all for $4 dollars! They rotate the menu every Thursday, so you can get something different every single week. WHY aren't there more places like this establishment? Plus, it's super chill, relaxing and easy going in the lounge and bar area. It's dimly lit, and there's a good amount of seating for you an another person...or group of friends. The only problem is parking. I hate parking in downtown LA.....it's just wretched. Just valet your car for $6 bucks, it saves you time and it's super convenient!

12/05/11 | Link | Rating: 4.0
88. Jeffrey N.
2 Stars out of 5 for this "historic luxury Los Angeles hotel."
Please note, I did not bring any issues to the hotel management, so do not know how they would have responded. Also, I am not calling this a 2-star hotel, but within the self-described category of luxury hotels, that is how I rank it.

My friend and I were spending the weekend in downtown LA. I chose the Checkers for its convenient location, and was willing to pay the few dollars more than some of the alternatives I was considering. I had heard about the property online, and while my friend would have preferred the Biltmore, I figured she would still be able to enjoy the "historic" aspect of the property.

We had a late night and arrived for check-in just after 1am. Everything went smoothly at the front desk. We got to the room. It was the smallest Hilton room I've ever seen. Not the smallest hotel room, but it was not a large room. A wheelchair could not have navigated between the few pieces of furniture. The bathroom was surprisingly large compared to the room, but was mostly just plain and not a great use of space.

The room was mostly clean. The bedding looked fresh and everything tidy. There were a few pieces of debris on the carpet, but nothing that was really concerning. Everything else was sparkling, including the beds and bathroom, so that was fine.

There was no mini-fridge in the room. It looked like there used to be one, but there were no cold beverages available. As a frequent guest at Hilton hotels, I am generally supplied with complimentary water and Internet access. Sometimes it also includes breakfast, but there was no mention of that, and I didn't ask as I am usually breakfast-averse. There were 3 little petits fours cakes on a plate -- a nice touch. The mini-bar was interesting in that everything was $3. The Internet wifi was quite slow, struggling to handle anything beyond e-mail. Also, the connection continually dropped - maybe being in a corner room we were on the outskirts of connectivity.

The bed was very comfortable, the linens were soft and fresh, and the pillow were nice. But I couldn't sleep. In fact, I was absolutely miserable and couldn't wait to checkout in the morning and get out of that room....

It was hot. Granted, I am quite the princess-and-the-pea when it comes to being too hot, but this wasn't even close. My friend, who is much happier with a warmer temperature, even said she woke up a few times because it was so hot.

The air conditioner was on full blast at 60°. The room did not cool down one bit. It was well over 80° the whole night. It turns out the AC was just blowing around hot air. After about an hour (so 2:30am) I realize that it isn't getting any cooler. If I were alone, I would have asked to switch rooms, but my friend was sound asleep, and she really enjoys her sleep (me, not so dependent on sleep). So instead of waking her, I roughed it out and was awake most of the night. Now it was a very very hot weekend in LA with temperatures in the triple digits. But this was not a matter of the AC keeping up -- it was simply not cooling.

That pretty much ruined the stay for me. When I check in late at night, I want to be able to rely that my room will provide me with a certain level of comfort. In this case, the offered accommodations were not satisfactory.

On a side note, this trip marked the first time I have ever not used the hotel parking. There were a few options, and just steps away we parked in a nice underground lot in a secure building with guards for $5 overnight. This was a Saturday night / Sunday morning, so may not be offered during the week, but that saved quite a bit on the bill, and probably saved us time as when we left, as there were at least 3 people waiting for the valet to bring their car.

13/08/12 | Link | Rating: 2.0
89. nicole e.
My friend and I recently stayed here with our service dog. The staff was over the top amazing to us.
Yes, parking is expensive, its downtown LA and really bad. But there is parking nearby for cheaper, as we did, and not a far walk. For overnight Pershing Sw ia around $15 a night. We didn't eat at the restaurant, little pricey but didn't seem too bad.  The pool and spa were wonderful and a great temperature.  Great location with lots of places within walking distance.

Can not speaking more highly of how wonderful the staff was to us. Pillows were super comfy too!

18/12/11 | Link | Rating: 5.0
90. Candice C.
Unwind on the rooftop pool. There is a jacuzzi and the rooftop is also where the gym is located, so relax at night then workout in the morning! Beautiful view of Downtown LA. If you tell a server in the restaurant that you want to eat up there, they'll deliver food and beverages :)

The stay was pleasant peaceful. You have no choice than to park Valet because the hotel is in the heart of Downtown, but the drivers take good care of you and always arrive in a timely manner.

The hotel's structure is unique because it's on a small property in the city, but I love how it's different from other properties I've visited - very NYC-ish. The standard rooms are good for two people, but I wouldn't recommend any more guests in a room than that - you may get claustrophobic. The bathroom, however, is large haha I loved how big it was to move around and get ready for a night out on the town.

There was a gigantic TV in the standard room, a mini bar, and a good selection of snacks. Wireless internet was inexpensive, and room service is offered from the restaurant downstairs...from what I remember only a portion of the menu was offered so you might as well go downstairs.

There is a full bar/lounge downstairs which is pretty relaxing. However, as mentioned, visit the rooftop pool to unwind and relax - it's gorgeous up there and you get the full effect of the city. Plus the downstairs lounge attracts the loud girls/crowds rolled in from the street. meh.

-----Restaurant in the hotel: Checkers Downtown

The service here is impeccable. We ate here for dinner and for brunch the next morning, and both experiences were wonderful.

The shortcake dessert I had for dinner is delicious. I highly recommend saving room for it when considering dinner menu options. I had soup and a salad for dinner and both were to par, as I expected. I'm not sure what it was, but the dinner rolls were amazing, haha I think we had two baskets because of how good it was.

I didn't really want anything on the breakfast menu, so I asked if I could just have sides of different things and they were more than willing to accommodate my request.

***Whatever you do, don't have the French toast. It was soggy, it was bland - it wasn't any good.

The assorted pastries are yummy. Just order different sides of breakfast items if you don't want anything from the menu - they're willing to accommodate. I like that they open bright and early (7 AM, I think).

With a Hilton dining experience, one shouldn't expect anything less than satisfactory, and my dining experiences here certainly proved that.

Overall and thoroughly enjoyed the stay and I would definitely stay here again. Such a beautiful, peaceful place to visit in the middle of Downtown LA.

17/08/10 | Link | Rating: 4.0
91. Hion L.
The Hilton Checkers is a very nice upscale boutique style hotel in downtown LA.  It doesn't hurt that they are directly across the street from Water Grill.  It has a very NY feel to it, and that is also because the rooms are small.  Very nice, but small.  We called the front desk to ask if we could change our room since the bathroom was actually bigger than the bedroom.  I am not exaggerating about this.  I wanted lay some towels out on the floor and sleep there since it was not as claustrophobic.  They told us that unfortunately, that was just the way the hotel and rooms were designed.


Ok, great selling point.  Come to checkers! Not so great to sleep in, but divine to take a bath in!

02/11/10 | Link | Rating: 3.0
92. Karen r.
I stay here while I'm in LA for business and I would like to give it 4 stars (solid hotel, good restaurant), but I had a really bad experience last time. . .

I was traveling with my boss; we obviously stay in separate hotel rooms.  He was checking in and I was standing like 5 feet behind him, waiting my turn to check in.  There was a tall man behind me in line wearing a cowboy hat.  

So this female hotel employee, a tall woman with a big, creepy smile, walks right up to the cowboy (who, let me repeat, is in line BEHIND me) and starts fawning all over him, asking if she can help him check in.  As I stand there in disbelief, she then gestures him to the counter and starts checking him in.  Her manner was very flirtacious with the guy, and she seemed like she wanted to join him in his room.

The cowboy, having manners and common courtesy, apparently realized that I WAS NEXT IN LINE so he graciously asked the hotel employee to check me in, instead.

So weird and inexplicable . . . I guess I should have said something to management at the time but I was just too tired.

08/07/11 | Link | Rating: 3.0
93. Juan M.
Rooftop at night is amazing.

31/07/13 | Link | Rating: 4.0
94. Judy P.
Nice and cozy boutique style hotel.  The staff was very friendly and helped to make our stay quite comfortable.  The lounge, located near the front entrance, was cozy and relaxing.  You can valet your car for about $40 or park in a parking structure next door for about $26, per 24 hours.

08/07/13 | Link | Rating: 4.0
95. Jim M.
My stay here was just OK.  While the location was great for me (walking distance to great restaurants, bar, my work obligations), the hotel itself has been extensively renovated to the point that any "history" is effectively gone.  As for it being a "boutique" hotel, if that means small, I'd agree.  But there's nothing special or luxurious about it.

A few things were annoying about my stay here:

1. My first floor room had a paper thin adjoining room door that allowed me to clearly hear my neighbor's numerous business calls that went on for a solid hour between 6 a.m. and 7 a.m.

2. A gardener next door started up his leaf blower at 7:30 a.m.  Guess it was way past time for sleeping (not that I was).

3. The maid knocked on my door at 8:15 a.m.  Seemed kind of early, especially since the hotel clearly caters to business travelers and tourists.

4. On the second morning of my stay, I found that there was no regular coffee packets (only decaf).

Given these issues, and for the price, I'll stay next time across the street at the amazing Biltmore.

29/08/12 | Link | Rating: 3.0
96. M D.
We used Hilton Checkers for our room block for our wedding in June 2013. The rooms were super clean and nice and our guests enjoyed their stay. The front desk was great about handing out our welcome bags to our attendees and the group block manager was very helpful and sent me updated lists every time I asked for them. They were smooth and courteous during a very busy week for them (and us too!)

29/07/13 | Link | Rating: 5.0
97. Judy L.
The restaurant was delicious! Came here for lunch. I would've given it 5 stars if not for the little blunders here and there for service. Well, actually, they weren't big blunders, so maybe 4.5 stars. (No one was there to seat us for awhile, told us the wrong soup for soup of the day, and then took awhile to inform us that the soup wasn't available. But otherwise, the service was nice).

I had the sea scallops. It was AMAZING. The plate comes with 4 scallops, perfectly cooked and seasoned. They were placed on a bed of some sort of rice. Tasted like risotto, but less sticky. Everything on that plate was divine, including the asparagus and the green beans. It didn't look like such a large plate, but I was beyond stuffed as I tried to scrape everything off the plate and into my satisfied tummy. Nom.

The other people at my table ordered a chicken wrap, which looked quite gigantic. The wrap came with a nice assortment of fruit, including my favorite, blackberries and raspberries. The other person ordered one of the chicken salads, which came with EVERYTHING and was a very large portion size. I always love it when the salads have avocados and this one had a healthy portion of it.

Definitely a fan of the food. :)

30/08/11 | Link | Rating: 4.0
98. Marina P.
Clean, and comfortable. The pool area is neat. It overlooks downtown LA.

05/08/13 | Link | Rating: 4.0
99. Carrie M.
The only reason why this place gets more than one star is because the bed was amazingly comfortable. Other than that, this hotel was one of the first place I've ever stayed at.

The first room they gave us was terrible. It was structurally one of the worst rooms ever. (Long and skinny, giving you  no room and with a view of just a wall - giving you a claustrophobic feeling)  We asked for a different room and some arguing, they finally gave us a different room. (It was MUCH better)

But the thing that made our entire experience terrible was how horrible the room service was. We had to call 4-5 times to remind them about anything we had previously called about. It probably took them about 2hours to get us one towel and 3-4 hours to bring us our food. TERRIBLE.  If they didn't charge us for the "Hilton Experience", I wouldn't have mind but I guess I just expected better.

27/01/13 | Link | Rating: 2.0
100. Vanessa L.
Came for Checkers Restaurant: yelp.com/biz/checkers-do…

Restroom in the Mezanine is gorgeous!

02/11/11 | Link | Rating: 4.0
101. Tiff C.
Stayed here last weekend for a leisure trip out to So Cal with the girls. We wanted to stay in a prime location so we wouldn't have to travel too far after many nights of clubbing and adventures. This was an easy location and close to everything we needed to get to.. had to pay for parking but wasn't bad at $12 a day. It's like a block away from the hotel entrance. Ruben who does front door/ valet... was awesome. Very friendly and attentive and helped us out the first night when we arrived. Unfortunately not all the staff here was that great. House keeping was great with our requests for towels and sheets and things of that nature. Overall this is a cute small hotel and conveniently located in downtown LA.

20/07/12 | Link | Rating: 4.0
102. Jonathan K.
The rooms at the Hilton Checkers Hotel are amongst the smallest I've ever stayed in.  The narrow walls and low ceiling give off the impression of being encased in a mausoleum.  Add to that an all encompassing window view of grim stone edifices and the illusion is complete.  

Every aspect of this hotel seems flawed by design.  Closet doors open awkwardly to block hallways, towel racks are placed inside the shower stalls, and, my favorite, the mini bar refrigerator has been gutted from the console.  Want to buy a warm soda, anyone?

Many parts of the rooms have fallen into disrepair from obvious neglect.  Cracks run along the walls and ceiling, the sink if rife with scuff marks, and even the shower faucet fixtures are falling off the wall.  I typically do not raise my expectations for economy chain hotels, but it seems that the developers of this location shamelessly cut corners in complete disregard for the customer experience.  Now, even basic repair and maintenance has been foregone.

Parking is only done by valet for $35 a night.  Although, a self-park garage is available next door for about $24.

17/07/11 | Link | Rating: 2.0
103. Debra H.
Not completely happy with the hotel.  Service staff is wonderful but the hotel's menu is lacking.  Good hotel is you will not be confined to the hotel and dependent on room service like I am. Recovering from surgery and would like to have frig and microwave available somewhere on the floor.

02/05/14 | Link | Rating: 4.0
104. Cathy H.
This is an excellent hotel in downtown LA.  The staff is very friendly, the lobby is pretty, the rooms are clean, and the beds have thick cotton sheets.  I had a chance to grab a drink at the bar and was given great service.  Valet parking is about $35 (one-time fee), but you can come and go as a you please.  This hotel is next to nice bars, including the Library Bar and the Rooftop Bar of The Standard Hotel.  I would stay here every time I'm in the area.

03/01/12 | Link | Rating: 4.0
105. Kathryn W.
I'm giving two stars instead of one only because the room was clean.  

When we stayed here in the end of August the air conditioning wasn't working.  I called downstairs, they said it had just been repaired.  We wake up at 5 a.m. because it is so darn hot in our room.... the air conditioning had not been fixed.  My husband and I went for a run that morning because we were cooler running than sitting in our furnace of a room.

Also there is no longer a rooftop pool.  There is, however, a hot tub.  This is Los Angeles.  HOW can they NOT have a pool?  We were so hot for most of our stay there, the last thing we wanted was a hot tub.

My husband has Hilton Diamond status, so we got breakfast vouchers.  However, each voucher was only worth $10, which will not even cover the price of breakfast and coffee.  Absolutely ridiculous.  Yes, it is better than nothing, but most other Hiltons give you a free buffet.  Yet another reason this hotel sucked.

Also the hotel is like three blocks from Skid Row.  Don't stay downtown unless you absolutely have to.  There is not much to do, no scenery, and the area sucks.  We stayed at the Omni up the street our final night in LA and it was far better.  In the future, if I had to stay downtown I would definitely stay at the Omni instead.

Needless to say, we will never stay at the Hilton Checkers ever again.

10/09/13 | Link | Rating: 2.0
106. Kelly C.
There are many GOOD  restaurants in downtown so I wouldn't say this is the one of the best but for a Hotel restaurant, it is prett cozy.  Not too fancy or Super expensive. Food is pretty good compared to some other hilton restaurants.  I like their tuna tartar and the fact that they are too busy.

02/02/13 | Link | Rating: 3.0
107. Chitown D.
I stay here all the time and I'm looking for a new hotel. I have had a few very bad experiences that I won't go into detail about, but one involved a cockroach (a huge cockroach) and the other involved my safety. The response to the safety issue was less than acceptable. Also, the pool is gone, which is a big disappointment, and the valet parking continues to vex me.

08/09/13 | Link | Rating: 2.0
108. M L.
I normally don't write reviews, never mind a 1-star review, but I am SO upset with my experience here that I feel compelled to share. This is THE worst spa experience ever, due to the hotel. seemed to me the Checkers Spa was a separate business division from the hotel itself, so the spa staff members is what kept me to stay for my the service I booked.

Background: booked spa appointments for 2 people, and this is what happened:

1. we were told we can go early to relax, take a shower and chill by the pool before our scheduled appointment. When we got there, there's no one to show us around (granted it's a small place), and no one to give us keys to the lockers. our belongings were temporary placed in the lockers without keys while we took turns to shower (there's only one stall for bathroom and shower)

2, We also learned at this time that the bathroom in the spa is also the bathroom for poolside guests..... this means there's constantly people coming in and out of the spa. This is fine, but  there's no door/locks to the shower.... the shower is only closed off by a CURTAIN. Anyone can invade someone's privacy in the shower that's loosely protected by nothing but a curtain!

3. no robes, barely some towels in the showers were available, we had to call front desk for robes.

4. Had to call front desk again when one of us learned the soap/shampoo dispenser in the shower is completely empty. This is where things started to really go downhill - this one simple request took almost an hour for us to get some soap and shampoo!

5. Staff from the spa service shows up and tries to help us out, and when trying out one of her keys for the lockers, the locker got stuck. It won't unlock and my friend's belonging were in the locker, had to call front desk again and get someone to pry the lockers open.

6. the shower SUCKS, it took almost 10min to get some warm water, and it drizzles water on you, it's like there's no water pressure. And reminder: I can hear kids running in and out of the bathroom while taking a shower, which again, is only closed off by a curtain.

7. Worst part of all is when we were finally settled in the massage room, we can still hear the crowd outside, including the music that was blasting by the poolside.

8. Even paying for our services was a hassle. There's no credit card machines in the spa itself, someone had to walk us downstairs to the hotel lobby in order to swipe our cards.

Needless to say, I'm never coming back.

04/09/12 | Link | Rating: 1.0
109. You Jin C.
Wonderful. Good location, nice service, great in-room dining, and clean room. I love this place. The only problem is that the valet parking fee is too expensive. It is better to use public parking lots. I booked our room through priceline.com , so the price was also very reasonable - $90/night.

26/12/13 | Link | Rating: 5.0
110. Sun T.
Its still a Hilton but a boutique hotel.

Rooms are smaller than what you would expect but the layout was enough for me.

I cant find anything wrong about this place except one thing which I'll address at the end of this review.

Everyone was cool.  The Asian girl at the front desk remembered my name.  I feel bad because I forgot her name.  Shame on me I know.

I was on the 12th floor which was 2nd to the penthouse floor which gives you and idea of how small this hotel is compared to the other hotels in the area.  Funny thing was my friends and I could have stayed at the Biltmore across the street for the same price but I had a good feeling about this place.  Glad we did because our other friends had a horrible stay at the Biltmore.  Suckers!

Room service / turn down service was on point.

My only gripe were the parking fees.  $38 per night.  Here's our WTF moment,  they charged us for parking but we never used their valet service.  It was corrected eventually but not after a few heated words on my end during check-out.

We had no idea how they managed to know the make, model, and color of our car because we never showed up in it.  We parked it in a different lot and walked to the hotel.  This remains a mystery.  Do they have some sort of surveillance?  If this happens to you stand your ground and give em hell.

Despite that hiccup I will definitely return to the Hilton Checkers.

TIP:  Save on the ridiculous $38 parking fee unless you know you'll be going in and out often.  If not you should park at the Pershing Square garage AROUND THE CORNER on S Olive street!! ITs cheaper and overnight parking is $15.40 M-Sat and $13.40 on Sundays.  Lets face it, you'll only go back to your hotel 2-3 times and its just to freshen up.  Even if you were to tally it up you'll still save at least $10 and no need to tip valet.  Hilton Checkers garage is just across the street so save yourself some money and walk 1 1/2 blocks.

30/10/11 | Link | Rating: 4.0
111. Misty L.
Great experience. Staff was friendly, helpful, and very accommodating. My stay was short but sweet. The rooms were averaged sized but very comfy and clean. My view wasn't that great, but I didn't expect much considering we were in downtown LA. I didn't have a car, but the valet staff were friendly. We walked everywhere we went. Everything was close by and it didn't hurt to walk plus it saved us Valet parking :)
There was a previous review stating the room walls were thin and you could here others, but we did not have a problem. Slept like babies. I was pleased with my stay and will def be using them next time I am in town.

25/10/13 | Link | Rating: 5.0
112. Jack J.
Good location, clean/modern room (albeit a bit small with no view to speak of), high quality bed/bedding, great hotel water pressure, efficient check in/check out.   Self parking at Pershing Square lot (a block away) was $16 (no need to valet for $40+).    I would stay at this location again.

29/07/14 | Link | Rating: 4.0
113. Michelle W.
Cute hotel and it's located in a very convenient location.

Stayed here for 3 nights during the X-Games and I don't have too many complaints. the only weird thing about this hotel was they they do not have a fridge, so do expect to keep filling your ice bucket.

Other then that, I never had any issues catching cabs, people are super friendly and most importantly, the rooms were clean! I wouldn't have a problem staying here again.

02/07/12 | Link | Rating: 4.0
114. D B.
I stayed here when it opened more than 20 years ago and they haven't lost a step.  Great staff, food very good, rooms good, building very cool had double doors open from bathroom.  Bathroom excellent larger frameless shower.

27/08/14 | Link | Rating: 4.0
115. Donna H.
This hotel is outstanding!  The rooms are spacious and CLEAN.  The staff is professional and courteous.  The dining is superb, reservations and wait staff are really on their game.  Online reservations, check-in and check-out are effortless.  There was always a refreshing decanter of water in the lobby, with different fruit infusions each day.  The Front Desk person was pleasant and greeted us whenever we arrived or left.  Nice touch.
We had a corner room, the views were lovely, the hotel room was quiet with no noise from the other rooms being heard.  Our water pressure was fine, the bath is nicely appointed (marble).  Will definitely stay here again.
iphones worked well in all locations within the hotel. :D

21/10/13 | Link | Rating: 5.0
116. Rita S.

Great location in downtown area, near Pershing Square, near a bunch of cool, hip restaurants like Bottega Louie and Industriel.

The hotel itself is modest in size.  Lobby is small and narrow...not a hang around type space.   The bar/lounge area is nicely tucked away with plush sofas and chairs.

The valet was very courteous and helpful, as was the check-in desk personnel.  The dining room where I had breakfast is plush with a great, responsive wait staff.

I was very pleased with my room.  Fairly spacious with nice high ceilings.  The bathroom was retro-chic and had all the amenities you expect from a Hilton property.

Parking was expensive ($36 per night), but it is to be expected for a downtown location.  I parked 2 blocks away at  Pershing Square for $18 per night.

I felt that I got great value for the price ($140 per night). I'd stay here again.

My only gripe is being charged for Wi-Fi.  This is a Hilton-wide policy, even though I am a second-tier Hilton Honors member guest (Silver level).   This policy is bothering me more and more these days and I am seriously considering moving my loyalty to another hotel conglomerate.  If Starbucks gives you free Wi-Fi for a $2 cup of coffee, why do I need to pay $10 (per night!) when I'm spending $150 already for the room!
Tacky and greedy.

12/04/13 | Link | Rating: 4.0
117. Frank H.
As a Hilton Diamond member I travel a lot. This is far from being a great hotel. It's an ok older hotel with nice charm. The hot water takes forever if you aren't showering in the morning, very wasteful considering CA's water shortage.

06/08/14 | Link | Rating: 3.0
118. Kim H.
This spot is simply a fantastic location and close to great Los Angeles landmarks (Angel's Flight, Central Library) and Restaurants (Drago Centro, Border Grill) and is Red Line adjacent.  It's a relatively inexpensive taxi to L.A. Live ($7-$10) to other spots which of course I have Yelped.  

The door staff at this location are friendly but lack the 5-star handling such as grabbing that door and being quick on the draw with calling a taxi.  The front desk is as well friendly but I had little interaction with them.  

Luis the bartender is a masterful mixologist crafting some old school gems as if he'd been doing it forever.  Between his service and the clean, comfortable, quiet room, I will definitely return.  I'd actually seek it out as a downtown hotel when visiting!

10/07/13 | Link | Rating: 4.0
119. Joy O.
Deelicious !!!! Good food and classy atmosphere .
We enjoyed our stay at this beautiful historic property. a great weekend touring DLA on foot. Toy district, Santee Alley... etc.
The tips about utilizing the curtains are correct, but that's because of the architecture
of the building. A bit pricey with valet charges, even for Hilton Honors members.
My complaint.... Charging for WiFi !! Really !! Only Gold and Platinum HH members get free WiFi here. Chintzy !!

05/08/13 | Link | Rating: 3.0
120. Sarah S.

I, including my ENTIRE wedding party/guests, stayed (took over!) the Checkers Hotel during the weekend of my wedding. We were so pleased with the location, accommodations, special rate and ability to accommodate us AND a large 'day after brunch' that we decided to book it. The staff was wonderful from the moment we did our first walk through to checking out. The rooms are lovely and upscale with lovely toiletries and appliances. The bar/restaurants are great and offer delicious food and perfect drinks. On our wedding night, my husband and I were upgraded to a massive suite and had chilled champagne and chocolate dipped strawberries waiting for us! We just loved the Checkers and will always hold it dear to our hearts.

I would recommend this hotel to anyone- not just wedding parties. It was perfect WALKING distance to many awesome hot spots/landmarks and easily accessible to freeways and train station.

08/08/13 | Link | Rating: 5.0
121. Jacqueline W.
The rooms are rather small, and mine was a corner room, which is the smallest of them all.  However, I got a better view and a bigger bathroom in return.  Their gym is itty bitty.  They have 4 treadmills and 2 ellipticals.  If you are looking for a gym to lift weights, you're better off lifting your suit case in your room instead.

I'm only giving this hotel 3 out of 5 stars because the lady at the front desk didn't seem to know what she was doing, and definitely didn't treat me like a Hilton Honors guest, which I was expecting.  Maybe she was new, but it annoyed me that she didn't know how to answer any of my questions.

The concierge (I really wish I had caught his name) was great.  He was extremely polite and recommended some great places for us to visit and dine.  He was IMO the saving grace of this hotel.

28/08/13 | Link | Rating: 3.0
122. G J.
Overall a good stay, with good customer service.

Parking: Parking was somewhat easy. We did not use the valet since we didn't need in/out services. We found a lot and parked for $16 instead of $42.

Check in: Fairly painless, except for the fact that they did not have adjoining rooms, which we originally reserved since the suites were already booked. That said, the woman at check in did a good job dealing with it and we ended up leaving happy, which I think is very important from a customer service standpoint.

Rooms: Modern, but somewhat small, and we were on the 3rd floor so no expectation when it comes to views.The beds are really, really comfortable. Slept like a baby. The bathroom was average, great water pressure in the shower.

Restaurant: The food was good and priced accordingly (considering it was a hotel in downtown LA) and the service was great. We ate here because of the credit we were granted at check in. We were the only eating lunch at the time, and I'm sure that had something to do with the service.

Rooftop Lounge: Really cool spot for a hot jub/jacuzzi. I understand there used to be a pool?? Don't really know but the views are really neat, nestled into the heart of the finance district looking up at all the taller buildings. Super cool.

Check out: Again, average. We did have to wait a little since two others were checking in at the same time. For a boutique hotel this is expected since they are smaller and staffed accordingly.

Bell Staff: Great. Very helpful and made sure our bags were safe during lunch prior to heading back to San Diego.

Overall: We didn't get what we originally reserved, but the hotel took extremely good care of us and we all left with smiles. I would stay here again for the simple fact that the staff went above and beyond to ensure that we had a nice stay.

16/09/13 | Link | Rating: 4.0
123. Sean C.
Kempt, low-key and subdued. Made more for Henri de Toulouse-Lautrec types than Chubby Checker types. #wellread

04/08/13 | Link | Rating: 3.0
124. Mark L.
My work put me here on recent trip to LA and I was pleased overall with the hotel.

The air conditioner in my room and another one of my co workers room malfunctioned the first night we were staying. Management wasnt much help at 3am. I was basically told to move all my stuff to another room or sleep in the hot humid room. I asked to just use another room to sleep in until they could fix my A/C the next morning, or just move my belongings then and was told I wasnt allowed to have two rooms. (I thought his was a strange response) It was frustrating to have to repack all my belongings, move to another room down the hall then unpack again at 3am when I had a conference at 7am the next day. Seemed like the manager just wasnt trained well in how to take care of someone in this situation. My coworker chose to stay in his hot room and not move. We both had a pretty bad morning the next day.After that everything ran smoothly.

The restaurant served decent food. I ate several meals there and it was fine. Not amazing, but no complaints.

I wish it had been a little better overall experience, because the hotel is beautiful and the rooms were very nice. Maybe I'll try it again and hope for better luck.

25/03/13 | Link | Rating: 3.0
125. Paul S.
Some friends and i stayed here while intown for the Giants vs Dodgers game. The outdoor service (doorman) was great and helpful. The front counter was polite and helpful. The rooms are small, but neat. Will stay here again.

05/04/14 | Link | Rating: 5.0
126. Grace M.
Modernly renovated hotel. Rooms were comfortable and clean. We had a corner room with two windows which made the room seem bigger. Be aware that there is a $40+/day valet charge, but this pretty typical for large city hotel. Only thing is that a few blocks over, it gets pretty sketchy to walk in the evening. No pool, but a small jacuzzi on the rooftop available for guests. Nice hotel overall,

02/08/14 | Link | Rating: 4.0
127. Dan H.
Used my HH points for a King corner room for our two year anniversary. We only live 45 minutes north of Downtown LA, but thought it would be fun to do a night here amd get a taste of "the city life". Also, it was something different, but close.

The hotel is clean, nice, and our room was great! Awesome bed and great view of the city. Joanie from the hotel sent up a complimentary bottle of sparkling wine and chocolate covered strawberries since she knew it was a special occasion, which was VERY MUCH appreciated enjoyed!

We were able to walk to dinner and enjoyed the roof-top hot tub afterwards. The next morning we woke to find the street closed off and a crew shooting a commercial just outside on S. Grand. It was cool to observe from our room, and sooooo LA.  We walked to Bottega Louie for brunch, which was just a couple of blocks away.

Great hotel, great location, and the staff was amazing. We will most definitely be back. :)

16/09/13 | Link | Rating: 5.0
128. Lawrence C.
Small, (read boutique) hotel, part of the Hilton chain.  We stayed here a week, and staff was very attentive.  Small bar downstairs offers food for lunch and dinner, which was quite good.  We never dined in the restaurant which also offers breakfast.

Good place for downtown meetings.

12/05/13 | Link | Rating: 4.0
129. Eren G.
The king bedroom we had was clean, comfortable and roomy enough for the two of us and lots of electronic gadgets, IPads, etc. Unfortunately, the hotel charges for WiFi, but we ponied up.
We got room service one night, and pour artisan cheese plate came soon after we ordered it.
However, the valet service ruined our vacation.We were waiting for our bags to come down and the valet pulled up my Toyota, but refused to give me the transponder. He promptly disappeared and I never saw him or my husband's key again.
In fact, I had my own key and since we had to wait so long for our luggage to be brought down, I let myself into the car and we drove off after finally getting our bags.  They kept my car transponder and when I called to get it back, Christopher who said he runs the front office addressed me as if I had lost the thing or stolen it.  He told me someone should come by and pick it up.  I explained that we were halfway to San Francisco, so he asked for my credit card number so he could mail me the key.  Hold on, I have to pay exorbitant daily valet parking fees and also pay to get my car key?
I said, um, no way.  He argued some more with me, then agreed to mail me my key and got my address.

Almost a week later, I still don't have my key.
There are nicer hotels around that area that probably don't have customer service issues.  Keep looking--this Hilton isn't worth it.

19/06/14 | Link | Rating: 2.0
130. Kim K.
We booked a night here to crash knowing that we'd be out on the town playing, and we were quite happy with this choice... big fluffy, comfy queen bed, clean, modern and seemingly recently renovated and equally as important, long drapes that actually block out the morning sunlight... quite comfortable indeed... would stay again...

11/09/14 | Link | Rating: 5.0
131. James C.
I love everything about this place, it's beautiful, great location, wonder accommodations, nice and bright staff, and everything.

I just came here to enlighten people on one very specific thing that I didn't like about my stay. This was my first trip to LA I decided to live it large but was jet lagged so I stayed in and got room service, it was garbage. 100% not worth it at all. Do NOT get it, either starve or go out, there are tons of nice places around.

TL;DR: The hotel is awesome but the in room dining is horrible.

10/11/13 | Link | Rating: 4.0
132. Ben S.
The staff get a solid B+, the facility is C range, leaning negative. It's a Hilton.
Check in was friendly and efficient and my room, though very small (deluxe king) appeared to be in good order. Wifi is free.
Then the ceiling started leaking. Then there was a river on my wall. Top floor.
Room change. 1 floor down to  (impossibly) a smaller deluxe king.
Room service was fast and unimaginative. Dinner in the bar/restaurant was the same. It's a Hilton.
We're very centrally located which was a prerequisite for my assistant booking this hotel. But so is The Standard.
I'd give it 3 stars if there was any chance I'd stay here again. There isn't.

21/01/14 | Link | Rating: 2.0
133. Sitha I.
I love Hilton properties. This was a really nice hotel, conveniently located in downtown near a lot of things. The front desk and valet guys are extremely friendly and the rooms are very nice. There's a roof top happy hour which was really cool to just kick back and relax after the drive in. I've stayed at a lot of Hilton hotels and this has got to be one of my favorites

18/06/14 | Link | Rating: 4.0
134. Brendon C.
This place is ok. 225$ a night on labor day weekend but they want you to pay 4 wifi and valet.  They removed the rooftop pool, saying it was too small but left the 3 person jacuzzi (why?? ). The rooms are nothing special. Next time for a few bucks more going back to The Standard.

31/08/14 | Link | Rating: 2.0
135. Judy M.
The Hilton Checkers is an old hotel in downtown LA. And I don't say old as in outdated, but as in, a renovated hotel that feels more like a boutique hotel. You won't get a giant room, you won't get one faucet in the shower - and as another reviewer stated getting the right temperature is nearly impossible. But what you will get is a hotel with charm with fantastic employees. From valet, to check in, to the hotel bar everyone was fantastic, and what I really liked was when I came back to the hotel the second night, they remembered me and addressed me by name. I always find Hilton's to have super comfortable beds, this one was no different.

The hotel is pet friendly, but note if you feed your dog canned food you'll need to request a refrigerator - they are not standard in the room. There also isn't much grass, my pug was less than thrilled with how far we had to walk.

Very pleasant stay overall, thanks to the staff for the great stay.

04/01/14 | Link | Rating: 4.0
136. Ashkan D.
Wow. What a great experience. I have never stayed at a boutique hotel before. This was my first time.
Let first say that it was amazing. ALL AROUND AMAZING. Location, 5 stars. Service, 5 stars. Clean room, 5 stars. room service, 5 stars. Staff, 5 stars.
The room was huge. bigger than your average room you will get at the standard in Downtown or your regular size Las Vegas room. WIndow opens up a little for some fresh air. I live close to Downtown, so im familiar with all the places around the area.
But i wanted to bug the front desk with some random questions and suggestions to see what they say. Wow. all the answers were on point. They were patient with me, answering all my questions. But they pointed me to all the right places that i would have gone to.

27/03/14 | Link | Rating: 5.0
137. Jeff S.
I stayed here on business a few weeks ago. This is a classic older hotel with lots of charm and spot-on service. My room was clean and comfortable and the hotel restaurant was top drawer as well. A great place to stay for the business traveler!

06/03/14 | Link | Rating: 4.0
138. Alex L.
What does it take to find a good hotel shower these days?  If you're hoping for a comfortable and refreshing rinse after a day out, you'll have to be Scotty from Star Trek to get the hot and cold water mixed to the correct ratio.  And if your PhD was not in applied thermo-fluid dynamics, you will fail.  The consequence of your failure will be one of two surprises:  Molten Lava or Liquid Ice.  You will not be having a comfortable shower.  

Temperature controls aside, the bathroom was fairly large and clean, the latter of which trumps any sourfaces I made at receiving 1st degree burns.  (Fortunately, the stage 1 frostbite evened everything out just dandy.)  

The room was spacious enough to accommodate two queen-sized beds and our north-facing room afforded us a view of the nearby US Bank tower and LA Library.  Because of the architecture, we were also given a direct view to the room both adjacent and simultaneously across from ours.  I know that sounds odd; just trust me here.  Free tip:  keep your blackout curtains closed unless you intend to put on a show.

The location was perfect for us, allowing us to walk to some nearby restaurants and bars including Library and 6th Street Tavern (both great spots), and we ended up taking a $5 cab ride down to Varnish.  WiFi was around $10 I believe and valet was just under $40--about standard for a downtown location.

One minor highlight was getting up to the roof, putting you 13 floors up.  The whole top floor was undergoing renovations but was still accessible.  A hot tub with a large and conspicuous security camera pointed directly at your face is there for your enjoyment.

Clean rooms, a courteous staff and reasonable prices contributed to a fun staycation weekend in DTLA.

29/05/13 | Link | Rating: 3.0
139. Jen J.
Overall, just ok.

Location: Great downtown location. Walking distance to Bottega Louie (a must do breakfast/brunch spot.)

Parking: Accidentally parked in next door building. $24 a day. Driveway is right next to the hotel entrance. Confusion worked out, parking was half the price as hotels fees.

Staff & Room:  Only spoke with front desk during check in. I paid for upgraded corner room with rain shower (suggestion I got from yelpers.) I was put into room 109, first floor, paper thin walls and backwards shower handles. I called downstairs to request for the upgraded room I paid for & was told that was my upgrade- junior suite. No corner, no rain shower and a lovely view of the exhaust system next door.
Room itself was nice but not what I wanted and made a point to pay extra for (picture is attached, room 109.)

No pool but nice rooftop lounge area.

Hotel & rooms are clean.

Did not order room service, visit bar or restaurant so no feedback.

Normally I love Hilton's, I'm even a Hilton timeshare owner.  The location is great but my room experience put an immediate frown on my face.

09/06/13 | Link | Rating: 3.0
140. Narciso A.
Pros: location, location, location...this is smack dab in the middle of Financial District adjacent to the Red Line and all the touristy spots you want to reach in DTLA. The rooms are very spacious, unlike the legendary Millenium Biltmore across the street. There is a lovely bar and restaurant on the premises that are also fantastic. I asked the front desk what time check-out was and they instantly gave me a late checkout of 2pm...2pm? That's unheard of!!! Go get brunch before you leave without having to worry about leaving your stuff with the bell boy.

Cons: Parking - $38 / night. You've got to be kidding me!!!

07/07/13 | Link | Rating: 4.0
141. Anthony N.
***This Hilton is a nice but expensive one; it is not close to a lot of key Downtown Los Angeles hot spots though so you probably will have to do a lot of cabbing***

This longstanding Hilton sits in a historic Downtown Los Angeles building (previously The Mayflower hotel); it is near Los Angeles Central Library and across the street from Water Grill.  While the building is older and parts of the hotel feel tight, the rooms are very nicely appointed and contemporary.  The decor is much more modern than a Marriott.  The bathrooms are nice too and feature good glass showers.

The rooms are probably not as big as Hiltons in more suburban areas, but I felt the rooms were definitely spacious enough.  The rooms were comfortable too--comfortable beds and good A/C units (rooms were definitely cool enough and the A/C units were also not too loud; unfortunately, rooms at Marriott brand hotels often feature rooms that are too warm and have noisy A/C units).  For rooms with multiple beds, this Hilton also features queen size beds; several Downtown Los Angeles hotels only feature double beds in these types of rooms.

I did not check out much of the hotel.  The lobby bar was small, but it seemed inviting.  The pool sits (open) on one of the higher floors so it might be interesting and worth checking out.

Service was good.  Upon check-in, the front desk worked hard to arrange the best room possible.  The front desk staff member was also very polite, professional and personable.

Room rates were high though this Hilton was significantly less expensive than many of the other nice hotels in Downtown Los Angeles.  It was in the same price range as the Westin Bonaventure (this Hilton might be a little less).

The location of this hotel is just okay.  It is near places like Bottega Louie and Water Grill, but if you are staying in downtown for a Staples Center or LA LIVE event, you are pretty far away and are not really within walking distance.

This is a good Hilton and the rooms are nice.  Room rates are high, but that might just be the case with Downtown Los Angeles hotels.  I think if you are spending most of your time around Staples Center or LA LIVE, I would suggest a different hotel.  However, if you plan on exploring a lot of Downtown Los Angeles and cabbing it, this Hilton is a good option.

Parking is valet only and like other Downtown Los Angeles hotels, it is expensive at $38.50 per night.

15/07/13 | Link | Rating: 4.0
142. Kirra P.
Love this place, great view of downtown from the roof, great staff behind the check in counter and at the bar/restaurant.  Your staff made this stay extra special.  The rooms were very nice as well.

26/10/14 | Link | Rating: 5.0
143. Alise M.
Great stay, kind of expensive for overnight parking, very friendly staff. Very clean and love their fluffy pillows. Room is shaped a little weird with the tv on the opposite side from the bed. Only complaint was by my boyfriend didn't like the water pressure in the shower. But all in all great stay.

Update: boyfriend completely correct about the shower. That and the handles aren't labeled so be prepared to find yourself guessing what means hot and what means cold.

29/09/13 | Link | Rating: 4.0
144. Stephanie P.
Great location to stay in Downtown LA. Parking is difficult as in any downtown area but valet parking is available with in and out privileges.

The staff was very pleasant & helpful, and we were reassured that it would not be a loud, party type of hotel. (We were worried because a group of obnoxious teenagers were hovering the lobby). It is a very quiet hotel and was perfect for a relaxing weekend getaway with my girlfriends.

23/10/13 | Link | Rating: 4.0
145. Morgan N.
The luxury room accommodations offered at Hilton Checkers were appropriate to the Hilton brand. However, paying over $300 for Valentines Day I expected more than just the standard room rate with a $6.99 bottle of champagne and breakfast valued at  a little under $40. The server we had for breakfast refused to offer an alternative to the pork side offered with the American breakfast. The eggs came out extremely funny and he would not offer an alternative to that either. I even had to ask for late check out, which they said they could not guarantee. Overall I think it was a pleasant experience but not for the price I paid. Thus, i probably won't be going to the Hilton for Valentines Day accommodations if it means over $300 for a bottle of champagne valued at less than $10 and a single-entree breakfast for $20 per person. I just expected a little bit more from the Hilton brand, especially considering it was Valentines Day.

16/02/15 | Link | Rating: 3.0
146. Javier J.
Location and the amazing service the staff gives is what makes this hotel worth staying at. Privacy and safety here is an a+.

Keys only allow you to go to your floor..I thought that was really cool! (Unless the ice machine on your floor is broken) :(

The rooms are average hilton rooms..nothing that will wow you but just what's needed for a comfortable nights stay.

They got cabs a whistle away too..and it's like 6$ to get to L.A. Live on one..not a bad deal at all!

Top deck stays open 24 hours too so if you're in need of a place to ponder at 3 am you have the view of one of the best cities in the world to do that to.

So..good service and perfect location..safe and private..rooms are average..cool rooftop deck.

12/05/14 | Link | Rating: 4.0
147. L H.
Very lovely hotel, right downtown in a vintage looking building. Very nice staff and updated furnishings in the room. We are Hilton Honors members who stay at Hiltons a lot for business; this one stands out among the many I have been too. We stayed here to attend a Lakers game and an event at the Getty. The hotel was about a mile from each

01/11/14 | Link | Rating: 5.0
148. Marycathry V.
I actually really like this hotel, but the gentleman I just spoke to regarding reversing a charge on my credit card regarding 'incidentals' was extremely rude.

From what I understand, 'incidentals' typically refer to a hold placed on your card in case you damage the room.

He told me that it referred to everything from room service to parking.

After clearing up the misunderstanding, I asked him if he could instead charge these 'incidentals' to the Hilton Honors member who the reservation is under, and he rudely said, "No, he has to call us and ask us to himself."

I have NEVER experienced such terrible customer service at a Hilton. Especially at this Hilton where everyone else is so wonderful.

Matt in Valet and Isabella at the bar have always been very accommodating as well as other front desk associates whose names I don't know.

Anyway, overall, I love this hotel. I just would really prefer to not have to deal with this particular gentleman again.

18/06/14 | Link | Rating: 1.0
149. Scott N.
Love this place. Has an old feel but is very up to date. Great staff. First time here and I'll definitely stay again.

11/01/15 | Link | Rating: 5.0
150. Bret S.
Honestly was not impressed at all! A 4 star $300 a night hotel was as impressive as a la Quinta. On top of that 42 dollars for vallet is insane. There was pubic hair on the floor in the bathroom and either cheese or old blood on my pillow case. Not to mention the alley way in between the library and hotel constantly had crazy homeless people walking through it at all hours. You do not even get a free water bottle or anything. The rooftop jacuzzi was pretty badass though it was something everyone should experience. I will not be  staying here again.

06/12/14 | Link | Rating: 4.0
151. Nancy F.
It might be me that I'm expecting something I won't get for this fee in L.A. or it might be that the hotel is not good:
1. I had to unload my suitcases from my car while the guy who was in charge of bringing them upstairs watched me - at 11 pm.
2. There are ants in the bathroom
3. Sometimes it smells like sewage in the bathroom sink.
4. A room with 2 queen beds is really small for 3 people with 3 carry-ons.
5. The extra towels that I asked for were delivered unfolded and by someone who was clearly annoyed to be there.
6. Front desk and Guest service ladies were very kind and sent me the extra towels and toiletries I asked for.  
7. Shower is old and even when the shower switch is selected, a lot of water comes down in  the faucet in the low part of the wall.

Unfortunately I already paid 4 nights but I wouldn't recommend this for someone to stay more than one night and in an emergency.

19/08/14 | Link | Rating: 3.0
152. Kent V.
Stayed here for a night with friends for my birthday while visiting the city and going to a club close by. The hotel staff was very nice, easy and efficient check in and the beds were VERY comfortable. After a night of drinking, everyone wants to sleep on a comfortable bed and pillow.

Hotel valet parking is $42 (yikes!) with in/out privileges, since we were going to be walking to dinner and the club, we decided to park over night at Pershing square (one block away) and walk over to the hotel. VERY close by and overnight parking there was $14. They also said wifi in the lobby was free but in the rooms was $10 but all of our phones worked fine in the rooms, so not quite sure what that meant. Plenty of restaurants and things to do in the area (Perch Restaurant is very close by)...this hotel was great for a group night out in the city and I would definitely be back again!

09/02/14 | Link | Rating: 4.0
153. Sherry M.
Super friendly and professional staff & the bed was a dream!  However, I don't get why they say the only boutique hotel in downtown because nothing about it resembled a boutique hotel. The parking & restaurants are expensive (but staff very attentive). I stayed over the weekend & you could hear from room other guest both when they left out at 11:30 pm & when they came in at 5:00 am.

02/02/15 | Link | Rating: 3.0
154. Jennifer S.
My review is going to be a little different than everyone else's because I was not a guest at the hotel, but rather, I came for an event.

Don't park at the hotel or at the adjacent parking structure if you are only staying for a few hours. If you want a better rate (and it's after 4 pm), there's a parking structure two blocks down on Grand Ave. It's a $7 flat rate, which is about the best you're going to do in the area.

The hotel itself was really nice and classy. A bit quiet and subdued, when I came. The staff was exceptional and very personable. Overall, a good experience.

13/03/14 | Link | Rating: 4.0
155. Raymond L.
Lovely hotel in central location.  Room was clear,  staff were very helpful and the bed was a dream to sleep in.

I would stay here again on my next trip to LA.

09/11/14 | Link | Rating: 5.0
156. Wanda W.
We booked our room via the Hotels website and for some reason our reservation was lost within their own system.  Thank goodness I had called because I needed special arrangements for my son.  However, Michael the Operations Manager honored our original price and made sure we were booked.  Once arrive I was promised a room with a roll in shower bathroom however we were placed in a room without one.  Yet, Michael came to the rescue again and moved us to another room and blessed us with free breakfast while there.  This is not our first stay at this hotel and despite all the hiccups we have a very good stay.  Parking is expensive but we are in downtown LA.

19/12/14 | Link | Rating: 3.0
157. Jenny D.
So I don't have much experience booking rooms in LA... but for $200/night I expected a little more than what this place had to offer. I mean, it's the little things...
Valet cost an arm and a leg. The lot right next to the hotel and the one directly across the street cost your other arm and leg with no in and out privileges
The lot 1-2 blocks away was about $8.

I believe we had a King bedroom. The bed was comfy. The bathroom was decent.

However there was no closet to hang anything. There wasn't even a luggage stand to put your suitcase.

Our TV wasn't working but someone came to fix it immediately. And the staff was all nice.

07/10/14 | Link | Rating: 3.0
158. Marc B.
Not terrible, but not great either.  The rooms are on the small side (at least mine was).  We had two double beds, but other than that there was really no room for anything else.  There wasn't even a closet to store our belongings.  And with the pricing of the rooms + valet, this hotel can be pretty expensive to stay at.  You're pretty much paying for the location since it's so close to everything.

I did love the rooftop setting, though (they have a pool on the rooftop as well).  Our first night there, we just chilled out on the rooftop while it was night time and hung out.  It was pretty nice.

23/12/14 | Link | Rating: 3.0
159. Emmanuel M.
This is a pricy rooms, beds are awesomely comfortable. Staff is great. Corner rooms are small.

The room was so cold even with the heater on, the windows must be old they let in a breeze that is very uncomfortable when you want to stay warm.

Parking is $30.00/day or you can park yourself in the same place as valet for $24.00/day.

Convenient to DT LA.

Not very nice pleased with Hiltons recently

08/01/15 | Link | Rating: 3.0
160. Lxs S.
Very welcoming and friendly staff.
The rooms are small, but everything is in good working order - well not the TV but I'll explain that in a moment.  The bed is very comfy with high quality linens.  Amenities in the bathroom also good quality and I appreciated that the shower has decent water pressure.  

It's easy to plug in computers & other devices on the desk or next to your bed.  It was odd that there is no place to put your luggage - no luggage rack provided.  However, there is a decent-sized armoir to hang things up.

Not a great selection of in-room snacks but you can order room service.  

The TV?  It didn't work right.  After turning it on, just heard the sound, there was no picture.  I called and was assured an engineer would be right up to help.  45 minutes later I called back to find out where that speedy engineer was - and then he showed up within 5 minutes.  He pushed a 'reset' button somewhere on the back of the monitor and voila - everything worked just fine.  Until...the next morning when I turned the TV on again and just like the night before, sound but no picture.  SIGH.......

05/02/15 | Link | Rating: 4.0