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Hotel Normandie in Los Angeles, CA

Hotel Normandie in Los Angeles, CA

Specialties

Historic 1926 Hotel.  Location is convenient to Downtown, Hollywood, Museum Row, Beverly Hills and Santa Monica.  Excellent public transportation, only one block from the subway station.

History

Established in 1926.

The Hotel Normandie has been in continuous since 1926.  Under new ownership in 2011, the Hotel will be improved ad revitalized over the next year.  While remaining open, it is undergoing an extensive renovation to restore its 1920's elegance and to renovate the rooms.

 

Company Info:

Rating: 3.89

Address: 605 South Normandie Avenue, Los Angeles, CA, 90005
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (79):

1. Michael S.
Beautiful 1920's hotel. It is going through a slow and thorough restoration but that is a good thing. Clean rooms and helpful staff. The parking issue really isn't a problem. The hotel owns the whole lot but are leasing most of it out during the restoration. Instructions are pretty clear and the staff will come help find the parking if you are confused. It will be beautiful when it is finished but also more $$$. Go now if you are interested in how they are doing the restoration. Side note - the manager is very pleasant and helpful. Go! You will enjoy it. Close to anything you are interested in around Korea Town. If you won't stay anywhere but a Hyatt this may not be for you at this stage of restoration but it is heaven for Art Deco and Spanish Revival enthusiasts.

11/08/13 | Link | Rating: 4.0
2. Gwen B.
The WORST HOTEL ON THE PLANET. DO NOT STAY HERE.  In addition to being a piece of shit hostel with frightening rooms, the late night desk girl with red hair failed to tell us nor did any signs AT ALL anywhere indicate that there are only a FEW designated parking spaces in their lot that you can park in so our car got towed!!  What fun!  Then they tried to pass it off as OUR fault and did absolutely nothing to help us or alleviate the $150 towing fee we had to pay, hour and a half wasted waiting around for the horrid towing company, and lunch reservations we missed due to their incompetence.

SERIOUSLY dont waste your time going here. Just stay somewhere thats actually NICE for the money it costs to do business with these idiots.

28/06/12 | Link | Rating: 1.0
3. Clarence E.
Historic hotel under renovation. Great location and will be awesome once complete.

20/10/12 | Link | Rating: 3.0
4. Paul A.
Aside from the mistake they made on our booking reservation (and I did not appreciate their 'blame the customer' attitude, but our 3rd party travel website confirmed that the mistake was made by the hotel) and the exceptionally poor customer service, the best thing about the hotel is the location.   In hindsight, I would have rather traveled the extra distance and stayed at a better hotel.

16/10/13 | Link | Rating: 1.0
5. Celina R.
The staff were always helpful, kind, and smiling.  The beds were the most comfortable beds I've ever slept in and the pillows were equally comfortable.  The manager even gave me a flier of the bed so I can buy one for myself.  The hotel was always clean and had hot water.  The room was small but had everything I needed as I was there for work and was only there to sleep and shower.

26/01/14 | Link | Rating: 5.0
6. Ha H.
Excuse my language but this place is fucking awesome! Love the staff, decor & ambiance. Wish the establishment the best :)

23/02/14 | Link | Rating: 5.0
7. Carrie Nations T.
Lovely, thoughtfully restored historic hotel in the heart of LA's Korea town. Modern convenience, old world charm.  Very friendly and efficient staff.  Hardwood floors and high ceilings that photos on the website can't do justice.  Immaculately clean.  Super comfy bed.  Tons of character you won't easily find elsewhere.

27/02/14 | Link | Rating: 5.0
8. E W.
We stayed here for about 10days for a business trip. It's a really nice and cute hotel. The bed is so comfortable and rooms are clean. The service here is so friendly. Easy to get food around here and 7 11 is close by. Snack and drinks in the room, very reasonable market price. I would recommend this place. Historical, friendly and clean.

01/03/14 | Link | Rating: 5.0
9. Sarah D.
This was my first stay at this hotel, and I have to say I was very satisfied and happy with the staff here! I was staying here for a wedding, and the staff was so helpful, friendly, and extremely accommodating. Everyone said hello throughout the halls, valet and front desk were also very friendly. Joe, the manager helped to approve a very tricky situation for me and the bride as well as Debra at the front desk. I couldn't be happier about how helpful they were! I appreciated their accommodations as it was a very busy wedding weekend. Thanks for everything!

17/03/14 | Link | Rating: 4.0
10. William K.
So I went back to LA labor day weekend and wanted to party in Ktown without having to drink and drive so I got a hotel here. I was not able to find it at hotels.com so I called them instead. Apparently they had not open yet but their rooms were available to rent. It was 120 a night and I thought it was a little high at first but I was really glad i stayed there. The hotel itself is really old but it has been fully and professionally restored. There are still original decor pieces but alot of things are new as well. I got there late at night on Friday and when I walked it I was quite impressed and surprised. Very 1920's decor and I really like things like that. When I got to the room I was really impressed. Everything was BRAND NEW. The beds, the tv, the furniture, the bathroom. The water pressure was strong and the water heated up fast so it was very refreshing. This hotel is in PRIME CENTRAL LOCATION in KTOWN. There is a ton of restaurant and bars in walking distance or a short cab ride away. You have a korean market (ZION) across the street. There is Chapman plaza too. Overall had a great trip and I would stay here again. Im waiting till the end of the year when all the store fronts open up.

10/09/13 | Link | Rating: 5.0
11. M K.
Clean, roomy, & comfortable. Staff were courteous. Currently worthy of 3-stars, but not a 4-star price. Lobby furnishings need updating. The neighborhood is a bit run-down. No restaurant & no parking lot- optional valet parking costs $28! Tried but could not figure out how to program the clock-radio.

05/05/14 | Link | Rating: 3.0
12. Laura W.
We booked using a Groupon. We saw a performance at Nokia and thought we'd stay overnight in LA instead of driving back. The hotel is very nondescript; it was very easy to miss as you drive by. We love historic hotels. The wood floors creak in a wonderful way. My complaints are the cost for the required Valet; almost 30% of our room rate and they still look a little construction zone. No restaurant was inconvenient the next morning. We found the rooms comfortable, nicely appointed but in need of an armoire if you stayed more than 1 night. Major props for the water pressure. Hard to get out of a nice hot shower in the morning!  Great design. Hope the restaurant opens soon to complete the experience.

02/11/13 | Link | Rating: 3.0
13. Nate M.
Worst service ever!!! Do not stay here!!! The Hotel is an old 1920's modern look with many repairs incomplete, the main lobby as you soon walk in to check you will notice the lack of completion on many unfinished repairs. The rooms are not as bad they have been repaired well at least the room I was checked in. Since it is an old location be prepared to hear cracking noises at night (kind of scary but you can live with it).

I was able to pass all of those in convinces but when it can to 8am repairs in the Hotel I was furious to be woken up and not let sleep. Who does repairs on a hotel as clients/customers are most likely asleep in the morning. As I could not get any sleep I grabbed my things and decided to check out. As I was checking out the gave me the worst experience ever, giving me all these Policy quote in regards to the deposit. Since a friend of mine originally obtained the room and said I would be staying and if he would be fine to give me the deposit the person in the front counter stated it would be fine absolutely no problems. Confident with his word today I was given a completely different answer. The person was giving me the run around on the deposit trying to make my friend travel 40miles just to hand him the deposit. Explained to him the situation advised him to speak to the customer service representative yesterday and he refused still imposing this so called "policy."

Honestly I've worked customer service in my life, have been management of an establishment as well. Regardless of the policies, if your representative gives wrong information you conform it and work your way around it and make exceptions. There was no type of fraud going on here as I proactively gave him my identification to stay for his records but he was just an unreasonable person that would not try to go above and beyond for his customers.

WORST PLACE EVER!!!

NEVER, NEVER WILL BE COMING HERE AGAIN!!!

23/08/13 | Link | Rating: 1.0
14. Kristin M.
If I could give 4.5, I would, not quite a 5...YET! We really enjoyed our stay at Hotel Normandie! My husband and I live in OC, and were in LA to see a concert at the Greek Theater Friday night, so we wanted to find something close-ish to the venue, and good food in the area, at a decent price. The staff was beyond friendly, very accommodating. We checked into our room at about 3PM and the air conditioning was not working. We called the front desk to see if someone could check it out, they sent someone up right away. It was fixed temporarily, but went out again. I called the front desk again and explained that we had dinner reservations to leave for, and if it was easy to transfer rooms, we would be happy to do that, just as long as we can do it before leaving. They were still trying to figure out why ours was broken, but called back almost immediately and had us change rooms. Honestly, it was no big deal, these things happen, but the fact that they were so nice and friendly about it was awesome!

If you ask the front desk, they will give you suggestions on places to eat, we ended up wanting pizza and a good tap menu, so went to Delancey on Sunset Blvd, which was not a bad commute. The surrounding area is decent, I never felt unsafe. The reason I can't give it 5 stars yet is because they are in the soft opening, and they are in the process of renovating the building. They are restoring skylights, and windows that were covered up throughout the years. They are adding a restaurant, which I think will add a great vibe to the place - apparently burgers! They said the grand opening will likely be in March 2014, so we will hopefully visit again to check out all the amenities!
Overall, the hotel is charming, and we loved the historical and cultural aspects of this old building. Clean, comfy, friendly service = us happy!

30/09/13 | Link | Rating: 4.0
15. L. I. Z.
You only get one chance to make a good first impression and the Hotel Normandie is a big disappointment. A hotel is ready to be opened when it's READY, not before. They shouldn't be able to open their doors and take my money until contractors, workmen, management, and designers have evaluated all parts of the renovation, completed all works, address all problems, trouble shoot any further issues that could arise, have all amenities a guest should expect at this price point, and finally train the staff!

COST: Even with a hotel's introductory discount I paid about $150 for the room. Not breaking the bank but there should be some amenities and standards like other hotels in the price range. They normally want to charge $250+/night. Absurd. Try: a great introductory price, wow people with the experience for repeat business and referrals. There are many other hotels nearby (Downtown, West Hollywood, Beverly Hills, Hollywood) that are in and around this price point that offer a MUCH GREATER level of value.

THE ROOM: The room is nice, comfortable and clean. There are large windows so you can get sunlight, but if you're on a lower floor you could spit and hit the apartment buildings next to the hotel (lack of privacy). The bathroom is tastefully redone although our shower was disastrous. Only half of the holes in the shower head actually worked and had water coming out of them and the ones that did were spraying in every possible direction except for where you want it to - terrible shower pressure. There's a nice big flatscreen TV, but a lack of channels.

The drapes are difficult to open and close and more importantly, they aren't true blackout blinds - the result is a room that isn't very dark during the daylight hours if the guest wants to sleep in.

NOISE: This hotel is LOUD. It's at the corner of a very busy intersection and you will hear the cars...CONSTANTLY. We were given a "quiet room" that wasn't facing a street, but the drone of passing vehicles lasted all night (and we're adjacent to an alleyway).  The hotel skimped on soundproof (or at least sound dampening) double-paned glass windows. FAIL.

WIFI: Free wifi - nice. Unfortunately it's so slow. To put it in more relatable terms - it couldn't buffer a movie from Netflix so I could play it in HD.

PARKING: The hotel offers valet parking for $28 a night. This is grossly over-priced. I'd be okay with a self park for $10-$15 a night, but $28 is what I'd spend to park at a very nice hotel. I opted to street-park a block away and save the money.

LOCATION: While there are a couple of Korean BBQ locations (across the street) there is little else around. Up and coming area, though I wouldn't recommend walking around at night.

AMENITIES: There is NO: pool, gym, bar, restaurants, and not even basic beverage offerings in the lobby. There's no real place for hotel guests to hang out. There are few places you can walk to get a drink.

The lobby is a beautiful vintage space. The decor is ALMOST there, but ultimately suffers from an utter lack of curation: random things on shelves and tables hoping to pass as "eclectic". Someone else mentioned this in a post, but I'd like to reiterate: does a lobby need TWO pianos (which no one plays).

There's a fireplace in the lobby and by the time we got back from our movie outing at 9pm - there was NO fire going and it's one of the coldest weeks in LA. As for room service - nope. If you get hungry it's the mini-fridge chips/trailmix/soda or nothing.

NOTE - there will be restaurants and a bar going into the ground floor - yet no date set.  They should have waited for the completion of those additions to open the hotel and used the extra time to make sure that everything at the hotel was finished to impress.

THE STAFF: First and foremost, it was difficult to determine who was actually working at the hotel and who wasn't. Suggestion: Try nametags and matching shirts.

Service itself was fine, but less than expected. They're friendly and when I brought up the issues of the terrible shower and noise, I was offered 5% off my next stay. Offering me 5% off is the icing on the cake to ensure I won't come back.

In the mean time, guests considering coming here, do yourself a favor and go elsewhere. There are so many other great hotels at a lesser rate or similar rate that understand what makes a great hotel experience.

Room Tip: Not worth the money. Stay elsewhere.

08/12/13 | Link | Rating: 1.0
16. Naomi H.
Pros:
Clean Room
Quiet
Friendly service

Cons:
Small room for the price
Slow draining tub
Expensive overnight parking in a lot across the street
1920's themed is over-exaggerated in my point of view

The overall price for the room with taxes, fees, and parking was not worth the stay for me.

09/12/13 | Link | Rating: 3.0
17. Kat H.
Clean and semi-haunted mansion with a modern shabby chic feel. Nice front desk ppl and big enough rooms that dont make u feel scaredn to touch stuff in the room

13/11/13 | Link | Rating: 4.0
18. Allison W.
Quiet, clean, helpful. The hotel seems to have put its money where it is best spent - big showers, fluffy comfortable beds, and tasteful room decor. Although it lacks food on site the hotel was able to direct us to a great brunch place about ten minutes away. A nice choice for anyone who is in that area. It was a lot more comfortable than I expected, the price seemed fair.

09/07/14 | Link | Rating: 5.0
19. S S.
I stayed at The Normandie Hotel for Memorial Day weekend.  The hotel itself wasn't bad.  It had an old vintage feeling to it.  The staff were friendly when you enter the hotel lobby.  However, there was one thing, or should I say, a few instances, that got me wondering what the hell was going on with the staff??  I got my keys to the assigned room.  I opened the door, and saw that sheets were not done.  Garbage was still in the room.  It looked like someone literally just checked out of the hotel.  Two housekeeping staff saw what had occurred and assured me that there would be a vacant room for me.  They quickly rushed to fix the issue and advised me to check with the front desk for another room.  I went down to the front desk immediately and notified the staff about the room that was assigned to me.  The staff assigned me a new room and gave me a new set of keys.  When I attempted to open the door to the newly assigned room, I heard noises.  That's right, I heard laughter and people speaking inside.  It was obvious someone was inside that room.  I, once again, went down to the front desk and explained the situation.  The staff apologized and re-assigned me a room.  Yes, this was the third time.  When I got to the room, I realized it was the first and initial room that I was assigned.  The house keeping staff did such a quick job that really, they didn't even change the sheets.  The garbage cans were not emptied.  Hairs were found on the bed.  It was upsetting that noone even called to ask if there was anything I needed or acknowledged that they f***ed up badly.

That hotel itself was not bad, but seriously, the staff need to work on customer service.  Messing up three times is not acceptable.

10/06/14 | Link | Rating: 2.0
20. Joe A.
Hotel was beautiful. All the hotel staff was incredibly polite and nice and very helpful from the moment we reserved the room all the way until we left the hotel.  The guy that check us in was very professional with an awesome personality.   The room was perfect. Very clean and nicely decorated. Beds are very comfy.  Would recommend this hotel to friends and family and will defiantly stay again.

17/02/14 | Link | Rating: 5.0
21. Christopher K.
Great hotel! Rooms are all renovated, beds are comfy. The price was very affordable. It had a very rustic feeling, it looks very historic. I will be staying again next time I am in La.

10/10/14 | Link | Rating: 5.0
22. Edward K.
was a bit skeptical at first due to some of the reviews. but its in a great location in LA with tons of amazing food choices within walking distance so my wife and i decided to give it a shot. and we are so glad we did!!!

upon walking into the lobby, you'll notice that everything has been recently renovated and is super nice, but they managed to keep a lot of the history from 1926. the hotel staff that greeted us was friendly and directed us to some delicious food spots within walking distance for dinner.

walking into the room, you get a feeling of what this hotel must have looked like BRAND NEW in the 1920's. everything from the wood and tiles seemed to be original, but the furniture and fixtures were brand new of course giving it an old school classy vibe. loved the new LG flat screen tv they mounted so i could also catch up on sports center.

apparently, they're bringing back Cassels' Burgers into the hotel, a bar and a fine dining restaurant! the new management team said they were expecting to have everything done by the end of the year. PERFECT! because that's when we'll be coming back. can't wait...

hope this review helps my fellow yelpers...enjoy!

11/07/13 | Link | Rating: 5.0
23. Seung L.
This place was great. Right in the center of ktown. The service at the hotel was amazing.  The staff was very friendly and helpful. The rooms were very clean and well air conditioned. The beds super comfy. I would Def come back and its very affordable especially if you can find a deal online!

30/09/14 | Link | Rating: 5.0
24. Debi P.
Hotel Normandie offers a completely different kind of hotel stay.  It is not cooperate run and in this case that is a wonderful thing.  Someone said "it has a soul", that is such a beautiful way to describe it.   The service alone sells this hotel,  every single staff member was accommodating and gracious.  The rooms were comfortable.  A rock throw from the LA Metro station, which was super easy to figure out.  There is a restaurant right down the street, EMC, with a great bartender (unfortunately his name escapes me), he was great in offering up all kinds of restaurant ideas.   The EMC is also a great place to eat.  I would stay here again!

27/02/14 | Link | Rating: 5.0
25. Jonny J.
I would not recommend this hotel because the staff is so difficult to deal with OMG! They took 40 minutes just to 'find' my reservation. Also no care at all about the people in the neighboring room loud starting at 6:30am. No sleep. Btw they don't have a parking lot so u have to valet for $28/night!
Never again man never again.

04/05/14 | Link | Rating: 2.0
26. Denizey L.
I stayed there last weekend, I was in town visiting a friend who lives in Oxnard.We stayed there because we were going to watch Delusion the haunted play, and the hotel isn't that far from the play.

Yeah the hotel is old and has history, and the hallways look like something from the "Shinning", but that's what gives it personality. The rooms are nice and cozy. The thing I didn't like about the hotel was the service when we arrived, and there's no ice machine.

I've worked at a 5* resort I've been to 5* hotel's.  When we arrived at the hotel on Friday around 11pm and parked in front of the bell men, they didn't even bother to go to the car and ask if we were staying there. We unloaded our own stuff while they were just standing around talking to each other. After we unloaded our stuff someone took our stuff to the front desk. Needless to say, they need to change how they treat guest that stay there. The hotel is cool, and as haunting old look to it which is cool. But the services there is horrible.

Even tho this isn't a Ritz Carlton or one of those fancy 5*  resort, you need to treat your guest like they're staying at one. I worked in hospitality and custmer service so I know its not an easy job. But when you give good service, especially from someone like myself who recognizes good service I will tip very well, and give good reviews. But when they treat me or make me feel like my stay with them isn't important, I don't feel like I would ever want to stay there again or recommend someone to stay there.

11/10/13 | Link | Rating: 2.0
27. Eileen W.
What a cool place.  Rooms are nice, great light.  Historic building beautifully restored.  Can't wait until the bar and restaurant open!
Location is central to everything.

09/05/14 | Link | Rating: 4.0
28. Greg U.
We had booked this hotel recently and were really excited to get away for the weekend.  

Problems became apparent almost immediately after I had tried booking the hotel room over the phone with front desk.  After trying to book a room for over 30 minutes and repeatedly giving out my Credit Card information I was then transferred to management.  I was told that the person who had taken my call was in training and it was their first day.  I completely get this but was wondering, why would you keep me on the phone for 30 minutes and not just transfer me to management right away.  

After the room was booked we had checked in over the weekend.  Our room was fairly dirty with hairs all over the bathroom floor.  Our view was less than anything spectacular with construction below us and a donut shop across the street.  

When checking out on Sunday, I had requested for a late checkout of 1 Hour (from 11 a.m. to noon) due to appointments we had in Los Angeles.  The lady at the front desk said they could accommodate us even though it was on a Sunday.  I was a bit surprised by this considering it was a Sunday and not a Friday or Saturday night.  Also, the level of professionalism by the staff was less than satisfactory so I think this hotel needs to look at several things.

I will definitely not be coming back to this hotel nor recommending it to anyone I know.   For having an upgraded suite I'm extremely disappointed in the level of service I received.

04/08/14 | Link | Rating: 1.0
29. Dina S.
Worst hotel ever!!! Dirty, bad front desk service when checking out, got a ticket when my car was valeted to the FRONT OF THE HOTEL after paying a tip and the $28 dollar valet charge. Loud noise all night from the liquor store across the street...awful awful awful. If there were a no star option i'd give it that.
I've stayed in several hotels over the years for work and leisure and this has to have been the worst.

04/12/13 | Link | Rating: 1.0
30. Melissa C.
Amazing! Beautiful building & super great staff. Can't wait for the restaurant & bar to open in sept! We walked to the crystal spa, then to star karaoke. Had the best night in Korea town! Definitely recommend this hotel. The staff was super friendly & accommodating and the rooms were great. Somebody really cares about this place & it shows.  Hurry before it gets discovered!!

28/07/14 | Link | Rating: 5.0
31. Zaina S.
Hotel Normandie was a cool and interesting stay for our traveling art exhibit, the manager Luke was kind and accommodating and the hotel itself has an awesome feel! Clean facilities, and a great staff, definitely would come back and stay again next tour we have.

04/06/14 | Link | Rating: 5.0
32. Abe O.
I was really looking forward to coming to this hotel based upon the positive reviews and charming pictures. We arrived and the valet, front desk staff were all very professional and courteous. We got to our room, and although it was cute and simply designed, it was lacking in many ways. All four pillows were bulky and uncomfortable. The hardwood floors at the entrance to the room were very slippery and my wife fell twice on her rear end. We thought it was kind of funny the first time, but then she kept slipping every time she went into the bathroom and we both fell again the next morning. That's ridiculous! the corners of the room were not clean, there was a lot of lint, dirt and hair pushed up into the floor corners. The grout and tile were dirty in the bathroom and there were many holes and cracks in the tile and walls that had been patched over. There was some kind of vent in the bathroom wall that I could hear very clearly into the next bathroom, and I'm sure that worked both ways (so sorry to my neighbors for having to endure my personal routine) There were no drawers to put clothes away, no closet to hang clothes, the mirrors were hung at heights only convenient for dwarfs, the television had a few basic channels and many channels not in English. No PPV!

My wife took a nap for a few hours because this was our first break away from the kids in over a year. As soon as she laid on the bed, housekeeping got to our floor and you would have thought they were throwing a party. They were screaming down the halls to one another, laughing hysterically, banging their carts around. It was crazy, I could not believe 1) how rude they were being and 2) that the walls were so thin that they only serve as a visual barrier from room to room. We awoke at the crack of dawn since the cheapo curtains did not close together and left about a 4 inch gap up top and the bed is lined up perfectly so that the pillows are right in line with the gap between the curtains, so there went sleeping in on our one night away from the kids.

I purchased a one night stay using a Travelzoo voucher so I was under the impression that I was getting a great deal. When it was all said and done (after parking and "taxes") the one night in a standard room was $220. I live in Laguna Beach and you can get a discounted room on the beach for less than that here. Also the location of this place is far less than desirable, shame on me for not researching it further.

Just so that you aren't confused like I was, this is not a hotel. It is a motel. People are raving about there being coffee, a mini fridge, tv with basic cable and soap (all things that Motel 6, Motel 8, Howard Johnson Plaza offer at a third the price) This place has no swimming pool, jacuzzi, gym, office, restaurant, etc. It has a lobby and your room.

I do want to point out some positive things....
Comfortable bed, comfortable towels, friendly and courteous staff upon arrival and checking out. friendly and fast valet, a make-up counter and mirror with a stool and two complimentary bottles of water.

That's it. Good Luck!

31/03/14 | Link | Rating: 2.0
33. Jeff H.
great spot, good value, comfortable room, looking forward to the construction being finished.

15/12/14 | Link | Rating: 4.0
34. Paola O.
The location is convenient if you are looking to spend time in KoreaTown and don't want to drive. We stayed here at the recommendation of a Friend. I was a bit disappointed at first when I saw the kind of room we were getting. It was a "petite queen" sofa bed with an air mattress on top. I had just spent time at the Four Points Sheraton in San Diego and got more bang for my buck. Thankfully, the staff at the front understood my concern and moved us to a different room. The staff went above and beyond to help.

Rooms were clean. A nice twist to an older place.

07/01/14 | Link | Rating: 4.0
35. Janay R.
I absolutely loved Hotel Normandie (and that's a big compliment coming from me!).  It was beautiful inside, although it wasn't quite finished when we stayed (10/31 - I'm a little late writing my review).  They were still under construction downstairs -- I hear it's going to be a restaurant and bar, which will be really nice.  But as it was, the lobby is really pretty, and they have done a fantastic job with the rehab so far.

The room was super cute.  A little on the small side, but well laid out.  And very comfy bed!!  My only complaint about the bed was that I stubbed my toe about 7 times on the corner of the bed-frame because it stuck out a little too far.  The view from our room wasn't very nice (we were looking into a run-down apartment that had dirty sheets covering the barred-up windows...yucky), but it wasn't really a big deal.

The area wasn't in the best part of town, but we easily took a cab downtown for our concert, then back to the hotel, then out to Hollywood.  While we waited for our taxi's, we had staff out there with us, so we never felt unsafe.
 
The staff was all super friendly and helpful.  We were a little worried when we went to valet the car and the guy outside didn't really look like he worked there...I think they may want to get him an official jacket or shirt or something that says the hotel name on it!  But he was safe with the car and took good care of it. :)

I really loved staying here and am looking forward to staying again once the renovations are complete!

07/01/14 | Link | Rating: 4.0
36. Juan R.
This hotel was built in 1926. It has been remolded, & is defiantly worth a try if your in the area. The receptionist Ana was very friendly. I give her customer service 5 stars & even recommend having the hotel give her a raise. She was very friendly and made the experience at this hotel excellent. The hotel was nice I had a street view. The valet was awesome. All the staff exceeded my expectations on the customer service side.

19/10/14 | Link | Rating: 5.0
37. Carl K.
We got excellent value for our money considering the location.  The service was impeccable.  The decor made us feel like we were in a time capsule that was sealed back when the hotel was built in 1926.  The bathroom was spotless and had fixtures from that era. Our bedroom had a hardwood floor that was appropriately distressed.  100% cotton sheets with a high thread count made for a dreamy nights sleep.  The LCD TV was flush-mounted on the wall so as not to detract from the warmth of the room.  In short, Hotel Normandie is the perfect antidote for the plastic L.A. experience.

26/05/14 | Link | Rating: 5.0
38. Lacey W.
We were in LA scouting out places to live from Seattle. I bought 3nights on Groupon for a great price, and I think it was a wonderful purchase.

Pros:
-A lot of character, fun and comfortable furnishings
-I hate wimpy hairdryers, theirs rocked!
-Clean
-Friendly staff

Cons:
-No roll away bed, my son had to sleep on the mat of pack and play (he's 6, and only mildly complained)
-Thin-ish walls, I heard conversations spoken at a moderate volume the room over.
-No coffee in the lobby
-High parking fees (but it is LA, so you're a schmuck if you don't expect this)

26/01/14 | Link | Rating: 4.0
39. Jocelyn K.
I just had a wonderful stay at Hotel Normandie in Korea town. I was there with a group on a business trip for 4 nights. It has been very recently remodeled and so the prices were still within our per diem amount at work. I am sure that will not last.

The good: front desk staff were super friendly and helpful. I had a small issue with my thermostat and they sent someone immediately to fix the issue. Likewise, my coworker had a light bulb burn out and they came to replace it pronto. They were not full - rooms were quiet.

Decor was tasteful and peaceful. Great local  photography on the walls and the bathroom tile made me swoon. Bed was super comfy. TV was big and  new. Free Starbucks coffee and bottled water plus a fridge in the room. Woot!

Starbucks and lots of good Korean restaurants are walking distance.

The bad: neighborhood is kind of ugly and the street is very busy. Valet parking is $28 per night plus tip and it seems that it would be rough to deal with street parking on your own.

Overall a very good experience and a great value.

31/01/14 | Link | Rating: 4.0
40. Nick C.
Really ideal location for exploring Los Angeles, CA . Nice view of the lake while the fast track longer which causes some noise disturbance. Decoration of exceptional hotel: Back to the 30s assured. . The comfort of the room is satisfactory: good bedding. However the bathroom is simplistic, somewhat modern.

12/02/15 | Link | Rating: 4.0
41. Joey M.
As soon as I pulled up the valet was very attentive. Although the valet fee was 30 odd dollars there was no parking anywhere else so I payed the fee. The receptionist at the front desk check us in nice and fast. The hotel it self is pretty old but renovation have been done through out the years so it look great. We got a room in the 4th floor with a window looking out towards a little plaza. The room is kind of small for my liking but it was clean, flat screen tv mounted on the wall the bed was a queen size, mini fridge, wood floors, cafe maker and Starbucks cafe. I would definitely stay again and explore more of Korea town.

07/11/14 | Link | Rating: 3.0
42. Eileen R.
It was cheap, and we were only staying one night - that's why we picked this place.  It's nice that it's "newer" however, too many cons.  First, odd design choices in the rooms - ours had no chest of drawers?  You couldn't stay here more than one night, because you can't unpack anything??  You have to live out of your suitcase.   (Unless there are bigger rooms we didn't know about?  But would you pay more to have a dresser?)  Onto design choices..... Wood bathroom door - I mean old school wood, that is going to warp over time because there is no bathroom fan??  Cheesy, painted wood shelf above toilet - where toilet lid hits every time.  Cheap.
Bathroom sink was a trendy, white bowl with fixtures coming out of a painted wall - no tile - wall gets soaked when using sink.  Sink was also on a half wooden table?  Again, wood gets soaked, going to warp big time.  Bad design choices overall.  No bathroom hooks - for robe, towel anything?  No desk space to sit or use a computer.  Our room faced the main street - do not stay facing the street, why?  Original windows on cords!  Paper thin.  You can hear the world!!!  So loud.  I get you want to keep some of the building original, but you can't skimp on windows??  Odd attire for employees.  Jeans, polos, no one matched so we had no idea who was a guest or worked there.  Very small, kind of unprofessional check-in area.  No garbage cans to dispose of items if you are in the lobby.  Don't know if there was a bar/lounge area anywhere. No self-parking.  No garage kept cars that we saw.  You have to valet and the lot is down a block - outside. and you're charged for parking.  I see some reviews from March about construction/renovations happening in the hotel - well, it's still on going?  Taking a long time.  Step up from a motel, I guess.

15/10/14 | Link | Rating: 2.0
43. Monica R.
My husband and I were planning a day trip to Los Angeles. We saw an offer online for Hotel Normandie so we decided to make it a two day trip. Once we arrived at Hotel Normandie we realized we made the perfect choice. The room was small but comfy. We slept quite well in that king bed. Nicely decorated and uses space very well. TV channels were limited. Water pressure was fantastic. The staff was wonderful, fast and very considerate. The hotel provides 2 complimentary bottles of water and Starbucks coffee in your room. Very quite. Our room had a great view of a brick wall. LOL But that was OK we were there to get a good night's sleep and that mission was accomplished. They make you sign a no parties agreement and I really appreciated that. Oh yeah free Wi-Fi. We will certainly stay at Hotel Normandie again.

08/08/14 | Link | Rating: 5.0
44. Shalini G.
i really liked this hotel and would definitely stay here again.

a friend and i came up to hollywood to see a show...at the last minute...we decided to get a hotel ..grammy weekend...so this was not an easy task...
there was very little selection on the strip and prices were inflated.
we decided to stay a bit out of town and use UBER to get around...
no parking
no driving
nice!

we found this hotel using YELP...cross checked it with a few other sites.

after compiling a list..this was the best option for the price.
they are offering 25% off their rates right now b/c they are in a soft opening.  They still have not completed the restaurant or the bar.
we were told that the building has been here forever and it has been sitting  empty for quite some time.  They have been renovating it for 2 years (i believe thats what they said).
anyways...

service 5 stars
valet 4 stars...service was great but the lot was an open lot across the street...i wish they had a garage...i would have felt better...
rooms...4 stars.  clean, super comfy bed, amazing shower, nice dressing area, complimentary water, mini fridge, simple decor...
here's the issue...no closet...and no safe??? ya i don't like it when a hotel doesn't provide a safe.

we had a room on the top floor far from the elevator...so it was quiet.  i could here some outside noise...but nothing terrible.

we stayed in bed till noon..it was fabulous!

i'll be back

24/01/14 | Link | Rating: 4.0
45. Andi O.
For the price and location, this hotel is a bargain. Absolutely beautiful rooms, attentive desk staff, and attentive valet staff. People that complain about the price of valet, no parking, or no restaurant obviously are not experienced urban dwellers. For the price you can't find the quality,charm, and cleanliness this hotel offers for the area.

31/08/14 | Link | Rating: 5.0
46. Bree W.
My stay at Hotel Normandie was long overdue, and I am so glad to have experienced it.

Forget about your cookie cutter hotels that are the same wherever you go.
This hotel has an interesting history and it truly has a soul. I loved the feel of the lobby and how tasteful they were able to restore and keep the original features. If you get a chance to visit I would encourage you to have the staff educate you and allow them to share a bit of history.
Joe managing the front office is a gem and is doing an amazing job as his staff reflects his top notch leadership. Beymar helped us with luggage and was a total sweetheart. The younglady at the front desk was so kind and was quick to give us a ring once we got to our room to make sure we were happy.
The rooms are comfortable and equipped with everything you need. The price point is very competitive and I foresee an increase once they fully up and running.

There are exciting things ahead for this property once all the F&B opens and their meetings spaces are up and running. Mark my words, this property will be an institution in the downtown area, so get in there now before we are all beating each other down to get a room:)!

I hope to be back very soon! Thank you for taking care of me and my guest!

13/02/14 | Link | Rating: 5.0
47. zheng y.
A friend from out of town joined me for an evening at the Greek Theatre, and we spent the night here because of construction at my house.
The hotel was only partly opened, and although it did not quite seem ready to open, our stay was nonetheless comfortable and their intro offer made the hotel less costly than theater tickets!
Great beds, showers, and minibar snacks.  And the hot water is almost instant, unlike many older properties.
Nice enough now, but we will come back to see how it feels when they are done.  By the way, even though their work isn't completely wrapped up, we were not bothered at all by any construction noise.
Parking is valet only and pricey, but the whole neighborhood is a parking nightmare, I think.
Neighborhood is so-so Koreatown (or so Koreatown), but fun things and good food are not too far away.
Curb appeal is drab out front, place should look nicer than it does.

02/10/13 | Link | Rating: 4.0
48. Nate K.
We stayed at Hotel Normandie for 3 nights. We first stayed at The Line and decided to try something new. When we first entered, there was an old smell in the lobby. The staff were very friendly though helping us find places to eat. The building is very old
and the hotel felt like an old mansion from a horror movie. The rooms were fairly nice. The beds were very comfortable and the shower heated up very fast. But the rooms seemed dirty, especially the bathroom. Also, the view wasn't all so great looking over 6th. The windows were also paper thin making it possible to hear the loud noises outside. Lastly, the TVs didn't have a huge selection of TV shows but it wasn't that big of a problem. In conclusion, Hotel Normandie is a decent hotel but I would highly recommend the equally priced Line Hotel.

14/09/14 | Link | Rating: 3.0
49. Ellen S.
GREAT stay. FIVE-STAR customer service. Not too terribly expensive; the rooms are very tasteful and don't seem as old as the hotel itself is. Noisy at times, but who cares? You're there to have fun at all the amazing locations within 5-minute walking distance!

All come standard: fridge, hair dryer, soap, lotion, extra towels, glassware, free wifi and coffee + water, nice TV with lots of channels, great shower head. These amenities may seem like a "well, duh" but I've stayed other places in the immediate area and they were not even close to how nice, clean, and non-tiny this place was.

The moment that best illustrates my point of what separates this hotel from the others: the valet guy actually SMILED at us! And we weren't even going to use the valet, we just pulled up to check in! (Side note: parking is expensive but there is a lot of free residential parking in the area if you just drop your bags at check-in, park and walk a few blocks.)

18/02/14 | Link | Rating: 5.0
50. Kimmy L.
We bought the groupon to stay here and we were impressed with the hotel itself especially because it had just been renovated. The rooms are cosy and the location was convenient as it is in ktown.

On our last day as we were checking out of the hotel, we went to pick our car up from valet and noticed that the right side of the bumper had a dent and scratches on it. We brought it up with the valet attendant and they acted as if they didn't know anything. They even asked if we were the ones that had damaged the car. I was very annoyed by this. We had no complaints about paying close to $30 a day to valet park out car but we definitely did not expect this sort of service from them! Anyway we spoke to the manager Joseph who then gave us the details of the manager of Lazparking...some lady called Peneli who was firstly, hard to get hold of, and secondly, denied that her valet staff damaged the car. We know for a fact that when we dropped off the car, it was in perfect condition! Also once she found out that we had car insurance, she stopped replying us.

So the moral of the story is, it's ok to stay at Hotel Normandie but if you have a car, DO NOT valet it! No one will own up to it if your car is damaged by them.

If the hotel owner is reading this, we just want you to know that you have a great hotel but you might want to outsource your valet parking service to a different company. I have never dealt with a company as unprofessional as Lazparking. Very irresponsible! It is such a huge turn off.

18/09/14 | Link | Rating: 2.0
51. Mystery Euro X.
I am always appreciative when entrepreneurs renovate old interesting buildings and here they have preserved the old Hollywood feel, particularly in the amazing lobby with its huge fireplace.

So I hope the Normandie succeeds and the people are very nice and you can tell they have tried hard -- it's relief from the corporate hotel blandness.

There are no interesting hotels apart from Normandie anywhere in area. If you want to be close to downtown and Sunset area it works well. There seemed to be a lot of vacationers probably attracted by reasonable price and the building history.

No restaurant no food yet so be aware.  Indeed this hotel is a work in progress, once they open the restaurant and bar, which I hope also maintains the old Hollywood feel, I will definitely be back to try it.

Super friendly and helpful staff perhaps still getting the feel of running the place. Room was fine and big enough and yes bed comfortable. I liked the updated but still original bathrooms.

Two rather significant problems:

You have to request a closet as only half the rooms have one. This  might be a problem for many vacation traveller's and the hotel will probably have to install stand alones. People need places to hang clothes, odd decision by the owners not to address this head on. At the moment if you stay one night they are reluctant to give you your room with closet but will if you ask nicely.

There was a rather unpleasant odor in the room that my partner likened to a chicken coop that seemed to be covered up with a lot of cleaning scent. Not sure if the cause is the AC blower or paint,  varnish or wood from the renovation that will eventually go, but management needs to address it.  Lets hope its not in the bones of the hotel. Um, you do get used to it.

We tried to determine the source but weirdly we could not.  Why spend millions fixing up a hotel and not deal with something like that? Inexplicable.

So three stars, but keep up the good work.

23/03/14 | Link | Rating: 3.0
52. Lester H.
Very comfortable hotel which boasts a bit of grandeur in the ever-improving downtown. Room was clean and a decent size though a stand in bath shower wasn't great at all. The hotel has great bones.

19/02/15 | Link | Rating: 5.0
53. Tito Y.
Being someone that asks a lot of stupid questions, I was able to get some more insight about the inner workings of the Hotel Normandie.  I am not passing out this 5 star review this easily.. i certainly want to make a point.  

The hotel is indeed historical, right off Wilshire and Normandie.  Fallen into the rhelm of endless projects of disrepair, some very brave soul decided to take this place and put it back on the map.  It is not done without added complications and issues.  For one thing, there are part of it that are plain and simply - silly.  For example, drive up.. and guess what.. no place to park.  There is a taxi zone and then finally some couple of interesting characters valet for your cars.  Unfortunately for them, I drive a classic car and no.. sorry.. no driving my car.  Still, my only discount on parking is not having to tip them every time I used my car.  

There is a doorman, fancy that!   Yes.. sure enough.. and poof, another dollar zaps away.  Honestly, I would rather open my door and then.. after about two or three dollars.. heck with that.. i ain't giving no laid off software tech engineer door holding tips.. WE Just don't do that here in California.  

Get inside.. and there are a big rustic looking lobby, and even a couple of pianos.. why there are 2 pianos. i am unclear..  There is even a stairway and some pretty cushy couches.  Looking at an ornamental bookcase I found loads of books on spirits and supernatural occult stuff.

It wasn't also hard to miss the wonderful bell hop that you had to tip to roll your lugguge down a hall and into a very sweet looking room.  Sophistication, classical, structured.... i would call it.. if you like subway tiles..this place is for you.  Big fat bed, and a mini fridge loaded with goodies that they called "honor bar' but you call.. heck.. no booze.

Sleep.. I feel asleep in seconds, dispite the wonderful LA traffic right outside your window.. hmmmmm zzzzz zzzzz  snore... zzzzzzzzz ..... then all the sudden......... eeeeeeeeeeeeeeeeeeeerrrrrrrrrrkkkkkk and CRASH..... then there is the sound of broken glass and honking.. a bit of swearing in Korean or something.. oh crap..someone ran the red light.. for the 3rd time this week, according to the valets.  In minutes you get the siren, and then cops.. and then.. all these drivers wanking in traffic...

so where was i.. oh yes..... hmmmm zzzzzz.. oh i need some water...  well you get two choices of water.. 2 free small bottled water or LA water from the bathroom sink..   ice.. must be got from the bellhop.. there is no way for the public to access the ice...

anyways.. i did like the big ass bathtub...  I have been in much worse in LA.. so what the heck.

02/12/13 | Link | Rating: 5.0
54. Kary L.
Got the deal online and it was only $112/night. The room is really small but it was okay for me and my boyfriend because we are just staying there at night we didn't expect much. Our room was at the end of the corridor which is really close by the street. The hotel is right at the corner of the street so it would be horrible for you if you get up from sleep easily.
The first night was terrible tho!! There were people who horned for almost 10 mins at 3AM!!!!! And there was like a work order down stairs at 6am. Kept using the drill from 6am till we woke up. So we didn't sleep for the whole night basically. Luckily we got a nice host call Ana upgraded the room for us. She was really friendly and helpful! We got a bigger room with a living room and it was so much nicer!
But if you're driving, expect you have to pay $32/night for valet parking. There's no space for street parking too so basically you need to pay that $32 per night.
The hosts at night are rude tho. Always hung up on me and didn't do their job well.
That 4 stars are for Ana and the upgrade.

23/01/15 | Link | Rating: 4.0
55. Kayla H.
As previously commented on, the lifts are painfully slow! in fact I have never encountered a lift slower and we have stayed in a lot of hotels.

19/02/15 | Link | Rating: 4.0
56. kat s.
I would've given 4 but construction woke us up out of our kid free sleep. As parents of 2 sleep is valuable and sucked to be woken up.

The room was very nice however. Old building that stayed true to the original amenities with a beautiful modem upgrade. Made me feel like I was going back in time.

27/10/14 | Link | Rating: 3.0
57. Danielle B.
Room was perfect! Comfortable bed and a bath tub that made my day after a travel day and six hour concert. The front desk staff were super friendly and helpful. Ana was especially awesome!

02/11/14 | Link | Rating: 5.0
58. Eileen F.
I found this nostalgic gem through Groupon and what a find it was! We instantly fell in love with the 1926 architectural detailing. I've read less favorable reviews and needless to say I could not disagree more.  Anna and the entire staff was very professional and courteous. The $28 parking fee is comparable to other places we've frequented. The room was tastefully decorated and the king size bed was quite comfy complete with 4 king size pillows, and not those tiny square ones you have to pile together that slip around during the night.

One review mentioned the curtains not blocking out the light. I highly disagree. The curtains did a fantastic job of making the room very dark during the day. Another reviewer mentioned "dirty" in her comments. I don't know about some people but I rather walk on beautiful hardwood floors and stylish tile versus carpet that retains odors and who knows what else. But hey, that's just me.

The shower door opens in and out which is convenient for your preference. Shower drains like a shower should! Felt good not standing in a puddle of soapy water. The sink water nozzle swings right/left. Nice little detail.

I had the honor of meeting the co-owner Neil during our stay. Thanks again Neil, for restoring the hotel. It sure is a beaut!

We highly recommend that you make this your next place to stay in L.A.

16/01/14 | Link | Rating: 5.0
59. Candace B.
Superb. I loved this hotel. It was perfect for the Downtown LA experience my boyfriend and I wanted. It was in an older building that was restored so it felt authentic. Just a few steps out the hotel was Koreatown - buzzing with good eats & a great cafe that stayed open until 1am that we got late night coffee from. The only con was the $30 hotel parking fee which I later found out is the norm in LA.

25/08/14 | Link | Rating: 4.0
60. C I.
To give some perspective, I am pretty critical of hotels. I live in Orange County but needed a place to stay up in LA for a couple days of work. I wanted to be comfortable so it didn't get tempted to just drive home.

I found the Normadie because it is two blocks from where I had to work that week. I was naturally skeptical because (No offense Koreatown), but Koreaotown is a dump. Bums, filth and some of L.As worst case you are from out of town.

But this hotel is pleasantly out of place in this ghetto urban setting. Location isn't bad, walk to starbucks, fast food and

The hotel was recently redone and it looks great. I love a nice old hotel, reminds me of being in New York. But the interior is awesome. I have stayed at the Ace Hotels in different cities and if you told me this place was an Ace hotel, I'd have believed it. It is not btw.

Rooms are comfortable, bathrooms accommodating. Free bottled water and wi fi...

All valet parking, not too much of a pain in the butt to deal with.

Rooms are shockingly cheap. Not that you'd think the neighborhood warrants higher cost, but the hotel experience does. Parking is a tad expensive, but not any worse than self parking anywhere else downtown LA.

Only strikes:

- Noisy as hell street below. Not the fault of the hotel but thats what you get in that area of town. But if that bothers you then bring some earplugs. Usually bothers me but I was able to sleep.

- Hardwood floors. I like the look, very apartment-like but I'd be bummed if someone upstairs form me was walking around all night.

More to come too. This place is one lobby bar /restaurant way from becoming some hipster hang out and guess what...they are getting a burger joint bar. The place Cassels used to be down the street a few blocks and was a dump and regretted eating there as many times as I did. There is just NOTHING besides fast food chains and korean food for blocks so you had to. But this new reboot seems like its going to be awesome. I cannot actually wait to check it out.

In summary, if you are looking for a very well priced and cool, new and clean hotel that is nice enough to stay at with your significant other for a night in the city, then this is the spot. I will stay there again for sure. Just significantly lower you expectations when it comes to the neighborhood. Its nasty. Thats the only reason I can't give it a 5.

23/10/14 | Link | Rating: 4.0
61. Kim K.
It was ok.
The bed was very comfortable, the bathroom very small.
Location is good but street parking very bad and valet very expensive ($30 a day).
This hotel is alright over all.
Ps. Creams and lotions nothing much.
Free bottle of water and Starbucks coffee in the room.

20/10/14 | Link | Rating: 4.0
62. Hung-Hei Y.
Me and my wife stayed at this hotel several weeks ago. The property is nicely renovated, keeping the historic feel of the building including the lobby and the rooms. If you need to stay overnight in the Koreatown area, I would look into giving this place a chance although with the travelzoo deal the price was in the $150-200 (depending on weekday vs. weekend) range after taxes and fees so it would be a little expensive for what it is if not for the discount.

Parking is about $30 a night but if you go a block east, there is a parking garage that is cheaper. Also when we were there, parking in the garage was free on weekends for some reason so that was bonus for us. It is difficult to find street parking late at night though if you don't want to utilize the garage or valet.

The walls seemed thin though so might be noisy depending on your neighbors and street traffic. Also, there is still some construction going on that will eventually add some food options to the hotel.

05/04/14 | Link | Rating: 3.0
63. Jonathan H.
Great hotel - very clean, good sized room, gym pass to local Fitness joint, centrally located, and reasonably priced. The room didn't have a closet. I don't mind; it doesn't impact my review at all, but for someone who plans to be there for a while, this may factor into your decision making.

16/03/15 | Link | Rating: 5.0
64. K M.
A rare jewel in LA boutique hotels! I was transitioning from LA to Chicago and needed a 3-night stay before my final move.  I had tons of baggage and a dog! I found an especially good rate for a room (2 full size beds) so I booked it.  But I made sure to call the hotel right before booking since resellers can sometimes be off the mark with their deals.  Instead, Anna on the front desk confirmed all the pricing details and in addition, upgraded me to a better room with a king for the same price!  

I arrived and was deeply impressed - this is an LA historical architectural landmark, carefully and lovingly renovated to bring back the flavor of the '20's when it was built, but also incorporate a chic, cool feel needed for LA's very particular guest.  Use of unfinished wood, traditional tiles, linen covered pillows and more makes you feel you are staying at a posh French club, rather than a Koreatown hotel. It even smells good - not old and stale like some vintage places.  Very cool dining options in and around the hotel.  Staff are young, personable, and always willing to help.

Now for the best: First night in my king room, although extremely comfortable, was noisy - The Normandie Club, the hotel bar - was just under my room and the locals were having a grand time - but I was not invited, know what I mean?  I am not a major pain in the rear type of guest, but I did say something to Anna and she right away said "let's change you to a quieter space."  I packed up and the bell boy helped me to another room, but I was back in the 2-full bed style.  I called down to Anna and said if that's all she had, I guess I'll stay put.  What did she do??! She begged me to forgive her oversight, told the bell boy to take me down the hall and when we opened the door, she upgraded me to a 1 bedroom suite complete with wet bar! For the same price!  I could have stayed there for a month it was so comfortable.

Koreatown may not seem like your first choice of location, but its proximity to downtown LA, Hollywood, Wilshire, even the Westside make it actually very convenient.  But none of that matters. Hotel Normandie and the wonderful staff could be on the moon and I would find a way to get there.  And my Pomeranian loved it too.:)

08/04/15 | Link | Rating: 5.0
65. Mary M.
I came to LA recently for a business trip and my company booked me here . I must say it was great ! The hotel over all when you walk wasn't overwhelming where you have a huge front desk and intimidating. I was actually welcoming and was greeted with a smile not a sigh! Checking in was a breeze. The hotel is a historical landmark site so when you step in it was like a flashback even the elevator. The hall ways and the solid wood doors were and the art were a plus to vintage look which they kept. By far not the biggest hotel but it has been one of the best hotels i've stayed in because of of the ambience and the staff.

02/04/15 | Link | Rating: 5.0
66. Lorraine N.
Right off South Normandie Avenue and within a mile or two of almost anywhere downtown. Rooms were great. Internet worked great.

09/04/15 | Link | Rating: 5.0
67. Tracy W.
What a great stay! Comfortable beds, great shower, wonderful shampoo/soaps- just a comfortable overall stay.  We  were on the third floor- inside room- not noisy at all.  We stayed out a bit late one night and slept with the window open because it was such a mild night- the next morning we didn't hear any street noise.  The hotel is within walking distance of the very trendy Wilshire and all it has to share.  The fitness center they belong to is small, but very well equipped- much more to offer than the usual hotel.  Including fitness classes.  The staff is always helpful, but never obtrusive.  And centrally located- just great overall.

04/04/15 | Link | Rating: 5.0
68. BizzyLizzy K.
This review is long overdue.

Took a spontaneous trip to LA for my birthday in April and booked this place on Hotel Tonight.  Only $69 for a beautiful room.  I truly felt bad as I felt I was robbing them.

Shout out to ...I'm sorry I don't know your name bit for some reason want to call you Jesse - at the front desk!  Taller black guy I thought was Caribbean but was born and raised in LA.  You were amazing.

Maybe your name was James...

09/06/14 | Link | Rating: 4.0
69. JesusandJuan I.
Great place to stay!! Great price!! EXCELLENT customer service! Great location! Will definitely stay at this hotel from now on!!! I recommend this hotel!!!

19/04/15 | Link | Rating: 5.0
70. Jenn D.
The hotel was super cute and the staff was amazing! The bell guy we had totally rocked! He was super nice and very helpful. We didn't drive anywhere so we didn't care that the parking was off site. They do have valet so the whole parking thing didn't matter to us. As for other reviews about the hardwood floors, our room had a huge rug on top of the hardwood so it didn't bother us either. I would totally recommend staying here!! :-)

18/02/15 | Link | Rating: 4.0
71. Alexandra O.
I loved my stay here. Very friendly and helpful staff! The hotel is beautiful that is why I picked it, I wasn't interested in staying at a cookie cutter chain hotel...
Starbucks coffee and complimentary bottled water were a nice touch too.
I would love to give it 5 stars, but I only have 1 complaint. All the TV channels were Korean or Christian channels....nothing to watch! Couldn't find a way to pay to watch movies and no DVD player...so the time i and a friend spent in the hotel were a little boring..
Still, I enjoyed this beautiful hotel :)

16/08/14 | Link | Rating: 4.0
72. Lola N.
I was taking a quickie trip to (West) Hollywood and needed a place to stay, but I was NOT willing to pay more than $150 for a room, and I was NOT staying at Motel 6 to meet my budget requirements. With that said, I found this as a Groupon and super glad I did!

I love the charm of this hotel; they did a really nice job with the renovations, even leaving some of the original behind. So nice mix with old and new (that looks like old haha). It felt like I stepped back in time. So cool!

The staff is really attentive and just all around great and made me feel welcome. So here's what's free... Free Starbucks coffee in the room, free water bottles, free wi-fi. Yay! Now for the room... super comfy bed, nicely decorated what feels like the 1920s. I slept so good in this bed! Better than my own bed!

What I didn't appreciate is the vacuuming at 9AM... can't they do that later... after check out at 11AM? It was not what I wanted to wake up to. Also the walls are paper thin --  you will be able to hear your neighbors. Just sayin. Also $30/night for parking is a little outrageous. If you are a guest at a hotel, it should be free. Ooooo and it would be so awesome if they could have a bar area or small restaurant/eatery right off  of the hotel! It is definitely lacking that element.

Despite this, would stay here again? With a Groupon? For sure! Without a Groupon? Not so much. $234 (+) is steep for what you are getting, but if you can get this at a discounted rate, it's definitely worth it!

04/08/14 | Link | Rating: 4.0
73. Raj R.
A little dissatisfied.

The hotel is an apt building that was converted to a hotel. The finishing we're old, as that is the charm they we're selling, but I saw it as old because it's old and not good. The walls are paper thin, the rooms are small, and the amenities are limited. I'll give you a couple examples. Not all the rooms have ironing boards, and the cable channels are super light. The biggest kicker is that it's in a neighborhood that is semi-sketchy and certainly unkept. I'd advise the hotel to you if you got a deal under $130, but honestly it should be priced at around $90. PS, $32 for valet parking.

26/04/15 | Link | Rating: 2.0
74. Christine E.
This hotel was AHHHHmazing! I was a little skeptical, as I bought a deal on Groupon, but everything was wonderful!

Centrally located in the heart of Ktown, this hotel was a gem.
Our room was super comfy with two full beds that were incredibly soft and comfortable. They had normal amenities in the room like ironing board, water, coffee and the best smelling soaps and shampoo. What blew me away was the service and how accommodating the staff were. I may embarrass myself here, but I called reception to see if they had tampons and while I was still on hold-there was a knock on the door. A pleasant gentleman was holding 4 tampons and said "I didn't know what strength you needed". HAHAH. They also brought ice to the room upon request, more coffee and each person working was extremely friendly and warm. Would most definitely stay here again. They also mentioned they are adding some restaurants to the hotel...stay tuned.

16/11/14 | Link | Rating: 5.0
75. Melissa E.
Since 3 1/2 stars isn't an option, I will go with the higher star because overall our experience here was positive.  We planned an LA weekend and found this gem through Groupon.  Located in Korea town, it is conveniently located to many cool things.  The hotel appears to have had a recent facelift, but it's old time charm remains.  It is within walking distance to coffee shops, restaurants and a Donut King!  :p

One of the best things about this hotel....they are pet friendly!!!  Super cool!  The parking is off-site but valet parking is offered.  

Here are some pros: breeze check-in, excellent customer service, clean/nice size guest rooms, cool vibe and decor.  They have the best smelling soap, lotion in the rooms!

Here are the cons: noisy, if your room faces the street then you will hear every bit of the traffic.  This includes the bus stop, which runs every 14 minutes...but who's counting at 5a???  The walls are thin so you will hear the people above you and beside you.  Another con is there's a new hamburger joint that just opened 2 weeks ago.  You will smell cooking hamburgers in your room.  Not so bad if you are in the mood for a burger.  I guess an upside to this is that you can walk across the lobby to the burger joint.  The TV station options were limited, which kinda stunk for the night we picked up the BEST PIZZA ever and call it an early night.

Considering this is our first trip to LA, this was a nice first hotel experience.  We would return given the price and quality of the room.  The customer service was exceptional...not something you see much of nowadays.

28/12/14 | Link | Rating: 4.0
76. Vee V.
It's not the most inviting neighborhood but it's the center of Ktown. Close to everything.  Valet staff are quick and opens the door for you($32 per night). Walk in and you are surrounded by smell of roses. Ck-in is to the right with quick service. Lobby is big. Has checker flooring. Piano, lots of books and an old school type writer. Pretty awesome. I stayed in room 221, very clean. Bathroom feels vintage, I like it. Not much of a view being on the second floor but no biggy. All in all, pretty good stay.

25/04/15 | Link | Rating: 4.0
77. Cin D.
Stayed here for 5 days in February and this was hands down my best hotel experience ever. Clean, stylish decor, and amazing customer service. I've travelled a lot and have stayed in many hotels, I've even worked for a high end hotel chain for many years and I was blown away.

Great location, lots of great restaurants and bars nearby, close to the metro and did I mention that this place had the best staff? Whatever rate you're paying you are getting a bargain. I will stay here every time I come to LA from now on.

Side note - best shampoo I've had at a hotel in forever, and a nice comfy bed. What more could I want? Sadly I didn't eat at the restaurant so I can't comment on the food.

28/02/15 | Link | Rating: 5.0
78. Ken U.
Stayed here for 2 nights at a great nightly rate during the weekday and it was definitely a charming boutique hotel. I wanted somewhere I would be able to grab a bite to eat at odd hours of the day whilst my body adjusted to the new timezone and somewhere fairly close to the Staples Center to watch the Clippers playoffs.

The clean king bed room configuration had enough space to move around whilst accomodating three large suitcases. To maximise the space, wall hooks are used to hang about three jackets and narrow benches for work space. I liked the electrical USB ports above the desk that allowed me to charge my devices without having to use my travel adapter and powerboard. The bed and pillows were comfortable for me without being to firm or too soft and provided a good nights rest. However, if you are a light sleeper, you may have trouble sleeping as with hardwood floors that do not have sound dampening lining you can hear people moving around above. Suggest requesting the top floor to overcome this problem.

The room had all the basic facilities, such as LCD tv with cable channels, soaps and shampoo in the bathroom, and the mini fridge, which came in handy to store the complimentary water and any leftover food I had, unfortunately there was no way of reheating the food but I guess it is used more for snacks and drinks.

Location wise, it was great to be close to all the excellent Korean restuarants and an asian grocery store, especially being open late at night. I wouldn't recommend walking alone at night if you are not used to living in the city but if you have to then I would stick to the main roads where it is well lit. Other than the Korean restuarants and small malls, there isn't much to do here and it is more of a night spot for korean bbq and cheap soju.

24/04/15 | Link | Rating: 4.0
79. Lis P.
Where to start... The Hotel Normandie is a tucked away historic gem in the area of Koreatown, very close to downtown sights and business and really close to The Grove, Wiltern Theater, LACMA, Berverly Center, Larchmont Village, Paramount and more. We found the location to be absolutely perfect for our incoming guests and our evening dinner plans.

The lobby is darling with the piano, gorgeous chandeliers, the Cassel's diner (burgers to die for) and easy access to your room from the big stairway or elevators.

Valet service the BEST ever (and we valet alot). Super accommodating, really professional and friendly staff. The bellman too are so nice and helpful!

Front desk staff (Joe, Anthony and Anna) were beyond helpful, so gracious and really went out of their way to make our bridal get together extra stress free - these people are the stars of this hotel for sure.

The bed is SO comfy, the rooms massive, great lighting, cool brick on the outside for an eclectic view, large bathroom and fairly sound proof.

OK, so... the only negative about this fabulous find is the cost of parking. OUCH. Be prepared to pay no less than $32 a day and for us, with guests coming and going, our parking bill exceeded $200 for only a two night stay. Do yourself a favor and don't rent a car, go with Uber or Lyft to get around town and save yourself the sting of the parking fees here.

All in all we had a wonderful time and we will absolutely be returning to the Hotel Normandie again very soon!

09/05/15 | Link | Rating: 5.0