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Hotel Palomar Los Angeles - Beverly Hills, A Kimpton Hotel in Los Angeles, CA

Hotel Palomar Los Angeles - Beverly Hills, A Kimpton Hotel in Los Angeles, CA

Specialties

A Stylish Luxury Boutique Hotel in West Los Angeles. Hotel Palomar Los Angeles - Westwood, a Kimpton Hotel, sets "Art in Motion" with a new and exciting level of art-infused style and sophistication in the vibrant Westwood community of Los Angeles. Located two blocks from the UCLA campus, Hotel Palomar Los Angeles' 19-story building features 264 guestrooms and suites, all of them as effortlessly comfortable as they are luxuriously unique. Stunning views of the Los Angeles city skyline, beautifully designed rooms by Beverly Hills designer Cheryl Rowley, and unparalleled amenities await our guests at our Los Angeles boutique hotel.

History

Established in 2008.

The convenient location and exemplary services and amenities of Hotel Palomar make every guest feel like a star. Also part of our A-list clientele is Planet Earth--we are leading the way as an eco-friendly Los Angeles luxury hotel, already featuring more than 40 eco-friendly practices as part of our daily operations, more than any other hotel in the city. We know your pets are the real stars of your entourage, and the pet-friendly Hotel Palomar Los Angeles promises to make these furry friends as comfortable as their human companions. If it's a meeting or special event location you're seeking, Hotel Palomar Los Angeles is completely wired for business or pleasure. Our 5,000 square feet of event space makes us an ideal location for your Los Angeles wedding, business meeting or other event. Our LA boutique hotel also features a state-of-the-art fitness center and an inviting outdoor swimming pool.

 

Company Info:

Rating: 4.13

Address: 10740 Wilshire Blvd, Los Angeles, CA, 90024

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    Comments (297):

    1. Monica K.
    The kimpton group of hotels is so unique, and this one stands out as one of the best i've stayed in. actually, one of the best hotels ever. First, the staff was very friendly and warm even though i was tired and cranky from a long trip and week. They were SO NICE. got me into a room early without a second thought. the room is so unique - bright and printed fabrics, sleek designs in the bathroom, animal print robes in the closet. Love it! it was incredibly modern too, with a desk and fully equipped workstation - FREE INTERNET, plenty of outlets, flat screen huge t.v. even the "hotel t.v. services' were more modern (quicker response, digital appearing). The restaurant is amazing too. lovely a.m. coffee service and nytimes every day. modern, clean, and adequate fitness room - much nicer than most generic hotels (cold towels, headsets available, fitness equipment with built in t.v.). in short -- i was left wanting for nothing. nothing. nothing. I frickin love the non-generic-ness of the chain and this particular place. oh - and location? unbelievable. walk to restaurants and shops in westwood - not many places you can do that in L.A. no reason to stay ANYWHERE else when i'm in l.a.

    27/04/09 | Link | Rating: 5.0
    2. Summer R.
    shi-shi foo foo hotel.  damn fancy.  i felt out of place in my flip flops.  anyway, it sucks that they only do valet parking at $30 overnight charge.  plus they expect tips.. hell to the N-O.  got bombarded by some tall wanna-be male models at the front desk.  i think you have to be at least 5'10" and an aspiring film/movie/actor person to work there.  hehe.. even our luggage carrier man was in film production.. so when you walk into the elevators, they got some trippy red 3D-like mirrors.  too bad i didnt have any 3D glasses with me.  darn.  the location is ok.  close to rodeo, weho, freeways, and the beaches, pretty much in the middle of everything.  2 stars for that.  and 1 more star for our discount, plus the complementary coffee and tea in the morning and wine hour in the evening.  fitness room wasnt great.  didnt have enough machines.  pillows on the bed were uncomfortable and we didnt have a full body mirror in our room like the other room did.  poop.

    what makes this place what it is, is that they do room service morning and night, even when we didnt hang our door sign outside the door.  trying to emphasize cleanliness..they always lay the robes on the bed expecting us to wear it, but i dont know about that.  do they sanitize that?  gives me the heebie jeebies.  yea, i watched too many dateline tv that shows hotel room horror stories.

    08/07/08 | Link | Rating: 3.0
    3. Miquel R.
    this is a W Hotel copycat but with so much attitude that it is not worth it.....room was ok, and place was ok but the staff there with the exception of the bell hop and valet, is so annoying that i still have a bad taste in my mouth....i would look elsewhere....

    05/08/09 | Link | Rating: 2.0
    4. Susan L.
    I've become a huge Kimpton Hotel fan in the last couple months. So far, they are 2 for 2 with the Hotel Monaco in Alexandria, VA and Hotel Palomar in Westwood, LA. Save $50-100/night and stay here instead of the W. You get the same luxurious experience without ego-driven businessmen trying to run the place. The rooms were stylin' and I got the biggest kick out of the lamps. It's all in the touch! It also helps when the front desk is managed by men, attractive men, and they flirt with you. Don't forget about the L'Occitane products in the bathroom. Definitely my preference over Aveda. To top it off, like I haven't been rambling enough in this review, they offered to drive us to UCLA's campus for an event since it was nearby, but not quite walkable (especially with all the crap we were carrying). Free ride, in a hybrid Lexus SUV, mind you. Rollin' in style, inside and outside the hotel. Get 'er done!

    03/11/08 | Link | Rating: 5.0
    5. Amy S.
    I absolutely love this hotel. It was a little on the pricey side for me but it was well worth it. The staff was super nice, and friendly. They brought water bottles to me and my friends each time we left / entered the hotel, as well as when we were laying by the pool. I will admit we did request quite a bit from the staff but they were more than accommodating. I did not run into one rude or less than friendly person. The valet parking was great (although it did cost $30 a night). The decor in this place is beautiful!!! It is not your typical hotel room decor. They brought in a lot of color into the rooms, lobby, and and even elevators. The complimentary robes in the closets are soooo comfy!!! I can't tell you about the food because it was $18.00 for a bagel. But I would definitely recommend this place to anyone, for the amazing staff and beautiful interior design. I'd stay here again in a minute. Oh yes and they had a free wine night :)

    16/07/08 | Link | Rating: 5.0
    6. Darrah D.
    I can't really say enough about this hotel.  Everything about my experience: the staff, the restaurant, the room, and even the pool, was top-notch.  Although I was expecting a really eye-pleasing stay, you know this is precisely the kind of place where you pocket the products, I wasn't expecting the staff to be so courteous and friendly.  Everyone, from the cleaning service to the valet attendants, were genuinely nice.  I happened to be really thirsty and after I tipped a staff member at the free happy hour, he brought a case of mini waters up to my room.  The area, if you're familiar with it and LA in general, is great, but, as with most things in the city, walking is generally not the primary mode of transportation.  With that said, I walked right into UCLA from the hotel and didn't find it bad at all.  Bottom line, if you're in the area, looking for a great hotel with a terrific service and a quality restaurant, you should check out The Palomar.

    20/03/09 | Link | Rating: 5.0
    7. Jason T.
    Beautiful hotel. Friendly staff. Nice room.

    19/05/10 | Link | Rating: 5.0
    8. Katie O.
    nice neighborhood.  nice decor.  clean.  friendly staff.  good for ppl w/o kids.  parking is extremely expensive.  can actually find street parking in residential area.  but beware of permit zones.  will come here again.

    13/02/10 | Link | Rating: 4.0
    9. Sara B.
    This dog friendly hotel is awesome, everyone has dogs and they ride up the elevators its so cute.  The pool area is really small and gets congested if you're trying to sit outside by the pool.  The hotel does not have parking so valet service is a must.  The rooms are really comfortable with great views of the city.  This is probably one of the best places to bring your dog on vacation to LA.

    14/01/11 | Link | Rating: 4.0
    10. M S.
    We didn't realize until we arrived at the hotel that there would be $60 in extra fees per day added to our $200 per night room. I consider that an outrage. And one botel of water is $6, M&M's are $3. The rooms are tiny but attractive. Other aspects of the hotel were good - location, service, cleanliness, and appearance - no complaints there, but the added fees overshadowed everything. We would not have stayed there had I known the parking fees, which were not advertised online when we reserved our room. Maybe $30 is standard for LA - I don't know - but other arrangenents would have been made had we known.

    12/03/11 | Link | Rating: 3.0
    11. Ashley L.
    The location of this hotel could not be better. It's in Westwood, so walking places is safe and bar hopping in West Hollywood is only a short car ride away. I would stay here again based on the customer service alone. Everyone was very helpful and accommodating. My room was pretty small but it was decorated beautifully and was very clean. I would have given 5 stars but there was one incident that was annoying. The pool here is very small and there is only a small window of time that it's not covered in shade. Now that part I can handle, what made me mad was the hotel booked a private party and there were no chairs to layout in because they were reserved for the party. Also it was uncomfortable to relax by the pool with a party going on. Other than that, my stay here was wonderful. I would recommend this hotel to anyone. I highly recommend getting a hybrid car rental because the parking is free for hybrids only. Any other car type and plan on shelling out $33 a night for hotel parking.

    03/07/10 | Link | Rating: 4.0
    12. Sonia C.
    Great room...wonderful service...and the location is fantastic.  The rooms are quiet and well appointed.  Very comfortable bed...nice sheets and towels...I will definitely stay again!

    27/01/09 | Link | Rating: 4.0
    13. John N.
    I think there are a lot of PR people posting on tripadvisor about this place so here is an honest critique.  The building is bad 70's architecture but they did a nice job with the hotel interior.  The staff is great, seriously nice people.  The room is nice, smelled a little musty or damp, I am not sure why.  Great bed and bath.  The pool is an after thought.  Limited sunshine and only about 6 loungers so if you want an LA pool experience this wouldn't be your place.  The location is Okay, you will be driving everywhere but hey it is LA.  The Westwood village is good for services , rite aid, pinkberry, starbucks, jamba juice, pizza, it's about a 10 minute walk.  I liked the Palomar and it was a great value except for the $30 parking fee however, I think we would stay closer to BH or WEHO when we come back.

    07/07/08 | Link | Rating: 3.0
    14. Heather R.
    I chose this hotel because I was visiting Los Angeles with my dog. I reviewed all of the hotels in LA that allow dogs and I chose this one based on the look of the hotel and their pet policy. Well, I'm soooo glad I did. Everyone was extra friendly and nice. The hotel definitely caters to dogs and if you even need someone to walk your dog, the staff will do it for free!!! (although I didn't take them up on it...) The housekeeping staff even walk around with dog toys in case there are dogs in the room when they clean. All of the staff seem to really enjoy working there which makes the ambience nice to be in. Beyond the dog friendliness, the food at the restaurant downstairs was excellent! My only little complaint is that I would have preferred a large bathtub where this tub was a regular size.... but that's the only thing I didn't like.

    I've been reading Yelp reviews for years and my experience at this hotel actually motivated me to become a member of Yelp to spread their good name to others. ;)

    For those of you that don't have dogs, don't worry. There aren't dogs running around crazy.  Mine was the only one I actually saw.

    Thank you to everyone at Hotel Palomar that welcomed me and my furry friend.

    03/08/09 | Link | Rating: 5.0
    15. RJ A.
    I am not sure if the $115 rate is new or what, but that's what we paid for one weekend night. It is a boutique hotel with extremely comfortable beds (I was impressed as well, Joan). Check in and check out was smooth as silk. Valet parking took over 15 minutes... they had forgotten us... still very apologetic and polite. The design was a little annoying to me, animal print on everything (minus one star because it really bugged me)! Still, a very comfortable room and a really, really comfortable price. $115!!!!! Location was good, but we were going to the Geffen, so duh. We didn't try the restaurant because of the less than raving reviews, but you are within walking distance to Napa Valley, Gardens on Glendon, Palomino, and Denny's. They had popsicles at check-in as part of their summer promotion (add one star because that really made my day).

    26/05/09 | Link | Rating: 4.0
    16. Kate H.
    Kimptons are great, first of all. This hotel was small, and a little off Hollywood but I loved it. It didnt have a noisy night club downstairs or weird people. The rooms were super nice, and cutely decorated. The staff was gracious too. You also got eye cucumber thingys in the bathroom!!! There isnt as much posh-ness as the beverly hills and hollywood hotels, but I highly reccomend staying here, the prices are insanely good and you're getting a great room.

    09/06/09 | Link | Rating: 5.0
    17. Liz L.
    I WOULD GO HERE AGAIN... ITS A CUTE QUIET PRIVATE HOTEL ON WILSHIRE... in the middle of the meet up of the beach and the shopping... but parking sucks.. if you wanted to park it would have to be valet parking only but whatever.. you can have dogs at the hotel.. omgso cute.. the restaurant wasn't all that.. kinda small. not much of an array of stuff... free wine... two hotel robes one leopard and the other zebra... cute bathroom.. huge bed and tv... everything was cool.. I'de go here thats for sure... came here for my 24th bday from my bf :) next time were bringing our dogs... they can have the other bed...

    20/06/09 | Link | Rating: 5.0
    18. B C.
    This hotel gets five stars from me.  They are inexpensive, all of the staff is super friendly, and the suite was as big as my apartment!!!  Good job Hotel Palomar.  It is refreshing to see a hotel that isn't snobby and pretentious!

    25/08/08 | Link | Rating: 5.0
    19. Melanie V.
    This is a great hotel to stay at if you're heading to the westside. The staff is incredibly helpful and courteous and its in a great location. I found a good rate on travelocity, otherwise there's no way my company would let me stay here! The decor is very hip and modern and the rooms have little splashes of animal print. Everyone has mentioned the hosted wine hour which was faboo but my friend and I were so busy catching up and chatting that we only managed to get 1 glass of free wine! There's also yummy coffee in the morning but I wish they would extend it to 10am. Really, 6am-9am is not enough time to get my coffee!
    I loved that they had wine glasses in the rooms since my friend and I decided to get our own bottle of wine after missing out on the free stuff. Everything was super comfortable and cozy.
    The only reasons that I knocked down a star are the slow draining showers and the lack of any kind of restaurant or anything in walking distance. I mean, I guess you could walk to Westwood Village but it would be a pretty long walk I think. Oh well, that's LA for you.

    20/04/09 | Link | Rating: 4.0
    20. Olivia C.
    Amazing stay with my two dogs, who by the way are way cleaner and well mannered than most people in LA.  I think the good people at Kimpton hotels understand this so that's why they are so welcoming to pets.  The bed was super comfy and the bathroom was very clean however who wants to use musk scented toiletries?  Loved the coffee and papers in the morning, and wine hour in the afternoon.  Room service was quick and delicious, just don't understand why hotels charge a $3 room charge and a 20% service fee on top of asking for a tip!  The only complaint I have with this hotel is they don't seem to interface the reservation hotline and your personal calls to the hotel.  A lot of the things I asked for through the reservation line never made it to the front desk when I checked in.  This has happened in the past and they ended up charging my credit card fir $260 as a no show.  Also, can they please refill the potty station bags.  They were empty for the 4 days I was there.  Internet and $10 mini bar rebate for Kimpton in touch members which was greatly appreciated, made up for the $33 parking fee.

    15/05/11 | Link | Rating: 4.0
    21. Jay J.
    l'll make it short and sweet.  The hotel is very nice.  Great location in Westwood and near UCLA and the beach.  Rooms are clean, lobby is nice, and everyone I came in contact with were very kind.  The only reason I gave it 4 stars is because the rooms, though nice, are not 5 star rooms AND there is a mandatory $30 per day valet charge.  I hate it when hotels make you think you are getting a low daily rate, then slam you with a $30 parking fee.  Just raise the daily rate by $30 and let me park for free already!  This is happening more and more with hotels and I don't like the way they think they are pulling one over on us.  By the time you pay the $30 plus $5 tip every time you take your car out of the hotel, the parking tab can easily be upwards of $40 per day.  SO ANNOYING!  But, I would come back because other than the parking, it was a great experience.  The restaurant at the hotel is tasty.  Plan on paying between $14-$35 for an entree, not including salad, soup, appetizer, drinks, etc.

    08/08/12 | Link | Rating: 4.0
    22. Benny S.
    Had a mix up with our reservation the first time, but the manager was prompt courteous, and understanding. Thankfully they made up for the earlier mix up....and then some. Oh and so far they have the best jacuzzi suite I've found. A+

    04/02/10 | Link | Rating: 4.0
    23. Irene C.
    I think maybe I'm not much of a fancy hotel stayer.  I originally wanted to book this hotel because I had planned on bringing my dog with us for the LA trip (checking out UCLA, hence location) and they are dog friendly (plus!), but change of plans.  Ended up booking because by that time, it was one of the cheapest rates in the area (yeah, I couldn't believe it either).  At first, things were looking up (except for the $30 valet, but I hear that's standard in LA) at the front desk when the guy was extremely friendly and said he would be upgrading us and sent us off with a free bottle of wine.  However upon entering the room, my boyfriend and I thought, "This is the upgrade?  What were we being upgraded from?"  In retrospect, the upgrade was probably just to a higher floor, because our room must've been the smallest space available.  I'm not usually a stickler for space in hotel rooms, but for "upgrade" I expected more.  Otherwise, the decor was nice, clean, and trendy; my boyfriend was of course enamored with the HD flat screen TV, and i was amused by the "personalized" note from the hotel staff on the desk... written to a Mr. Cain, who is neither myself nor my boyfriend.  Not sure where Mr. Cain went; luckily he never showed up during my stay.

    So honestly, the hotel was incredibly nice and fairly comfortable and service well meaning.  However, for the price, I personally don't feel it was quite worth it.  What can I say, I like a bargain, and this wasn't it.

    13/04/09 | Link | Rating: 3.0
    24. Kris G.
    I stayed at The Palomar just two weeks after the doors opened. The way that the staff attended to the property and guests was more in line with a hotel that has been open for many years.

    As with other newer Kimpton properties, The Palomar is elegantly decorated with a warm, yet modern lobby and restaurants. The daily 5pm Happy Hour is a great way to transition to the evening.

    Our room was a corner King suite overlooking south Westwood. The sitting area was roomy and comfortable and the bedroom and bathroom were top notch with a jet tub, colorful leopard print robes and premium bath products.

    While the W is the established name in Westwood, The Palomar will be the place that I'll be staying at.

    I've since been back to the Palomar and my expectations were met.  This is a great property.

    16/01/10 | Link | Rating: 5.0
    25. Nora R.
    We were familiar with the brand as the flagship hotel is in SF, my home town.  Decided to make a quick trip south and tried Priceline for the first time, ended up with the Palomar and it was great.  Very boutique-y, totally hip decor.  It's a brand new property, everything was clean and sparkling and the decor was awesome.  Service is totally great, you feel pampered.  Very close to Westwood village, maybe a ten minute walk at most.  Fun zebra and leopard bath robes.  I also hear they like doggies!  Bottom line:  we would definitely go back. Perhaps not as trendy as the W but then again, not as $$$$ either!  And who wants to pay for attitude?

    16/03/09 | Link | Rating: 4.0
    26. Alicia O.
    our room was great. the restaurant bar downstairs was also trendy and the food was delicious.
    the overnight front desk girl during our stay was a dumb bitch. sorry. i usually dont call women bitches but she was. she wasnt helpful. she ignored me for 5 minutes while she waited on hold on a call- she didnt even say "gimme a moment" she just looked at me like i was invisible.
    although i had a nice stay i wouldnt return just becauseof her. hopefully, someone else will complain and she'll get a new position in the back where she cant be seen or heard.

    oh and great location right near beverly hills and UCLA.

    03/11/09 | Link | Rating: 4.0
    27. Angie I.
    Maybe I expect too much...especially since this place got good reviews on yelp and tripadvisor? I originally planned on the Roosevelt but decided for the price and the location, I would try the Hotel Palomar.   Should have stayed at the Roosevelt...next time I know better but we got a good rate at the Palomar $165/nt...

    Upon driving up to the hotel, you need to keep an eye out for it, you really dont see it driving up since it's near a lot of other condo/apartment buildings that it all kind of blends in and it's on a some what busy street so you can end up driving right past it (which sucks since it's a busy street and there's a lot of "no u-turn" signs at the stop lights so you'd have to circle all the way around!).   So as I said, upon driving up, the narrow driveway area of the hotel, there was no valet there, no bellman, no nothing.  It was a Thursday afternoon so it wasn't too busy.....so we waited outside our car for a few minutes when finally the valet showed up.  He was very nice, but at first I wasn't sure if he was wearing a hotel uniform or he was ready to go out to a club ..haha.  I forgot the theme is a 'jungle' theme or something at this place right?  He had a brown safari shirt and a safari type hat....it just looked odd on him.  

    We went to the lobby which carried the 'jungle-ish' theme with the furniture...zebra and such...classayyy..haha.  And it was really dim lighting...romantic!  haha...

    The front desk was small, and there were like 5 people behind the counter with only 3 computers (all of which eventually went DOWN!).  But they told us that they dont have our room ready and it would 30 minutes if we could wait or come back.  Ok....it was 3:00pm (check in time) and no rooms...that's fine...so we waited.  I've only had to wait 2 times in my life...once at a 5 star resort in Maui (which sucked!) and now this time at the Palomar...but giving it the benefit of the doubt, we waited patiently.  

    They offered us some popsicles and push pops they had at the lobby in a big tub of ice for their guests....part of the whole summer fun in the sun thing they had going on.  It was cute...and I gladly went over to get a push-pop ice cream since I havent had one since grade school....we headed to the lobby seaing on the sexy zebra themed area and when I went to enjoy my ice cream...it started dripping and melting all over me....so bummer!  I didn't eat it and ended up dripping it all over their zebra rug...OH WELL at that point, I didnt give a poop!  Having to wait and now my push pop melted all over me, yuk!

    After cleaning that mess up, I looked around and noticed 2 things...1, a Business man in a suit was laid out on the lounge seat sleeping...he looked like he had been sleeping all day on that couch.  2, a couple sat there looking miserable and shortly after we sat down they had food delivered to them in the lobby so they could eat...apparently they were waiting for their rooms and waited so long they go hungry!  LOL....ok...bad sign!

    Finally after about 30 minutes there were at least 4 other couples who had come in and had to wait for their rooms too, so total of about 8 couples sitting in the lobby with their bags...waiting....waiting...which seemed like hours!  Finally my hubby went up to the front desk and asked how much longer....the computers were still down! but they said it should be up soon and we'll be the first to get our rooms....they offered us some bottle waters since they didn't want us to be dehydrate waiting...haha.   I felt bad that we were getting our rooms before the other couples and especially since there was the business man and the couple eating their 3pm lunch in the lobby...but they did end up getting their rooms first and then we were able to check in, FINALLY!

    When we got up to our room, it was nice,  looks just like the pictures everyone has posted on yelp...so no suprises there.  Our view was of the apartment/condos across the way, so nothing too spectacular there.  Our room made a weird clicking noise (I think due to the air conditioning...that was annoying!) and the walls are thin so you can hear everyone in the hall ways and housekeeping in the morning, which sucked.

    The weekend we stayed there it was fairly busy with tourists and some small party/events going on.  So valet seemed to be a pain everytime.  Given the small area for the cars and the lack of staff.  But as I said, valet guys were very nice.  My only complaint is that it's $30/day for valet...ack!  I know it's LA so that's what it is...but really....$30...a little steep considering its not really that nice of a hotel and the area is not that great.  It's a trek from some things which sucked.  

    We never ate at the hotel since the reviews seemed to be lacking on the food.   There's a few places around the hotel, but not within walking distance.  

    Would I go back to the Palomar, no....but as I said, maybe I expected too much!

    16/08/09 | Link | Rating: 3.0
    28. avalon e.
    Impeccable service and attention to all details.
    Reminds me a lot of The Soho Grand in NYC and W Westwood a few blocks away without the snobby attitude.
    I stayed at 2 Kimptons in Boston before and like the other 2 Palomar did not disappoint.
    Our room was a standard one but it was clean, quiet, nicely appointed.
    However I find the his and hers (was it hers and hers??) matching leopard print tanktop and trunks provided along with the robes in the closet a bit too avante garde.  As expected they have "intimacy packs" provided on the minibar tray :)
    I was downstairs at the lobby at 1020 trying to fetch some coffee (they have coffee service till 10am I guess) and I asked a lady who was diligently cleaning a spill outside the elevator where I could get some.
    Without hesitation she told me that they had just finished the service but said, "if you could wait 1 minute I will make you some".  She then dropped what she was doing and went to the back of the restaurant and 1 minute later she came out with a tray with 2 cups of coffee with all cream and sugar arranged like you'd expect from room service.
    When we asked the valet to bring our car, there would be complimentary bottles of water on the cup holder.
    For those who are not happy with the expensive valet you *might* be able to get lucky parking outside the residences behind the hotel.  
    No doubt I will pick a Kimpton next time I goto a city where they have one (as long as I can afford it).
    Don't expect to see supermodels in the swimming pool.
    Go to the W instead if poolside spectatorship is what you desire.

    11/09/08 | Link | Rating: 5.0
    29. Brittany T.
    They charged us an additional $400 fee for one night (when the room was only $120) because they said the room smelled like smoke. What a joke! Good thing we declined the charge to the CC company. Screw you Palomar!

    26/11/09 | Link | Rating: 1.0
    30. Jen C.
    Kimpton hotels are always great.  This one was no exception.  Tremendous service and nice decor.  Valet car service is a little pricey per night but you don't really have any other options so you just gotta go with it.  Every employee is certain to tell you about all their deals and specials (i.e. breakfast available, restaurant happy hour) going on so you won't be out of the loop.

    The location was perfect for us on this trip - it seemed very central to all the different places we were visiting.

    The room was basic but trendy and nice.  Modern furnishings.  Large flat screen TV, locked minibar area, safe in the room, zebra and leopard print bathrobes for your convenience.  The bathroom door was a little...different - it was a sliding wooden door that couldn't be locked.  

    Pool area was small but nice.  Sofas and padded lounge chairs.  We stopped by and there were no chairs available to relax at, so we just left.

    I would be happy to stay here again on a future visit.

    23/10/09 | Link | Rating: 5.0
    31. Samantha H.
    I am truly a fan of Kimpton hotels. After staying at the Hotel Palomar in Dallas, we decided to stay at the L.A. location this past weekend. The service here is nothing less than superb! The staff are very accommodating and very service oriented. We even had our two dogs. They were welcomed with a dog bed, 2 dog bowls, and a bone shaped place mat.
    The bed was nice and comfy. We had a 12th floor view that the dogs loved. The only complaint that I have is that the shower did not drain properly.
    We ate breakfast in the restaurant which was good. When we checked in, we were not given the free continental breakfast coupons that came with my nightly rate. We ate at the restaurant the next morning and paid $31. I checked with the front desk about this. They immediately rectified the situation and took the charge off of my bill. They then provided me with the necessary coupons for the next morning's breakfast.
    The hotel is clean, decorated nicely, and is in a great area. I will always seek out Kimpton properties when I travel.

    26/01/09 | Link | Rating: 5.0
    32. Jennifer E.
    We stayed here recently with our two pugs. This is a great hotel if you are traveling with pets and they treated my "kids" very well. We were allowed to check in early and they brought up a dog bed and bowls. There were robes in the room and they gave us a $10 mini bar credit. The hotel is just a few miles from Rodeo Drive and other great attractions. They have free coffee every morning and a wine happy hour each night at 5pm. They showed old movies out by the pool. I will stay at this hotel (or any Kimpton hotel) in the future.

    03/08/11 | Link | Rating: 5.0
    33. J C.
    My go to hotel when I'm in Los Angeles mainly for the stellar pet-friendliness of Kimpton Hotels.  Good location near Westwood, clean and a bit designy.

    29/05/10 | Link | Rating: 4.0
    34. Laura P.
    A-M-A-Z-I-N-G.  Booked directly through their website for our anniversary and everything was exceptional.  Wine tasting...beautiful views etc.  We will definitely be back and send all of our out of town guests here.

    29/01/12 | Link | Rating: 5.0
    35. Pamela M.
    Trendy hotel with amazing customer service! The suites are HUGE with great views of Westwood and TWO TVs! One in the "living room" and one in the bedroom. They also have free wine & sangria for hotel guests at around 5 PM. Even if you are not staying at the hotel you should check out the Happy Hour which is every day, 4:00PM-7:00PM and includes half-priced items from the lounge menu, $6 cocktails and wines by the glass. They also have a flat screen TV with Wii!

    17/06/09 | Link | Rating: 5.0
    36. Rhonda T.
    Stayed here while on business. Everything about the hotel was amazing, including the spacious room and large bathroom with separate tub. Decor is amazing, lots of red and black in the room. Wine hour from 5-6, which is always a plus.

    Location is good, close to UCLA, and surrounding neighborhood seems very safe.

    I wanted to comment on the amazing customer service, as I had an awful experience recently (see Sky Hotel LA review). While checking out, the valet came in and asked if I wanted him to get my car. The computer was slow on printing the receipt, and the receptionist apologized for taking so long! I felt like a distinguished guest, and I really appreciated the entire staff. Only downside is having to valet your car for 30 bucks a night...yikes!

    Side note---become a Kimpton member! It's free and you get wi-fi, items from the minibar, and extra perks at the hotels! Totally worth it.

    06/03/11 | Link | Rating: 5.0
    37. Rochelle T.
    Booked the hotel last minute. Rate was reasonable. Brought our Olde English Bulldog with us. Glad there was no breed or weight restrictions plus no pet fee. Happy about the free coffee and tea in the morning and free wine in the afternoon. To top it off the next day the rate of my room went down so I had the front desk price adjust it and she was able to do it. Ample street parking in front of Ashton Place. Will definitely come back and recommend to others. Great location!

    18/04/12 | Link | Rating: 5.0
    38. Stephanie W.
    Cheap and cheerful - the rooms aren't extraordinarily luxurious, but neither is the price. Service is always quick and attentive (except the valet), and the fact that this hotel is dog-friendly and provides free coffee (in the mornings) and wine (during happy hour) are big bonuses. Breakfast here is always good, and overall the product they deliver is consistent. My family and I have stayed at this hotel probably 4-5 times now, and I think we'll keep staying here on our frequent LA visits.

    25/08/10 | Link | Rating: 5.0
    39. Happy L.
    Wonderful hotel. All the staff is friendly and courteous. Wine hour is the bomb. We stay in the jacuzzi suite and it is spacious and comfortable.

    14/01/11 | Link | Rating: 5.0
    40. Frank C.
    I do not like giving 5 stars alot, but I have to give them to the Hotel Palomar.

    I will always stay here when I come to LA! I highly recommend this hotel.

    For starts, there is a handful of Valet men and women waiting to greet you as you pull into the Hotel! Second, they will open the doors and make you feel at home. Very friendly staff!

    The hotel it self is very very nice. The decor is modern and the floors are spotless clean! the decor was swanky both in the lobby and our room. Our flat screen TV was much larger than most hotels I have stayed at.
    As far as the pool, it is very personal. Small but very nice for a small pool. I loved sitting poolside at night with the fireplace going!

    But by far the best part about the stay for me was the bed--the mattress was amazing and huge!!! SOOOOO comfortable...

    One side note, the hotel can be missed easily. They do have a banner sign but make sure you keep an eye out for it when you are getting close!!

    11/06/10 | Link | Rating: 5.0
    41. E L.
    I feel so fortunate to have stumbled onto this hotel.  I specifically chose it because of a deal I found for a good price, but it ended up being among my all-time best hotel experiences, including 5 star places.  The service was, without fail, perfectly pitched.  Friendly, respectful, knowledgable, accommodating, professional, and fun--yes, all of these, whether a housekeeper, concierge, front desk, room service, doorman . . .   I was there for a fairly extended stay and so I think that having had such great service in every interaction is quite a feat.

    My room was gorgeous and smelled great, which is important to me.  The bed was luscious--I have a wonderful bed at home and so I often sleep poorly when away, but this was so so lovely.  As others have noted, the bath products were lovely as well.  The rest of the hotel was sophisticated and beautiful also.  I was told that the hotel was sold out while I was there, but it always had a feel of relaxation and elegance, was always clean, and never seemed crowded, even though there were many people around.  

    I registered to be a Kimpton member (or whatever it's called) and that gave me a little voucher for the mini-bar.  I loved that because it's great to feel like you can grab a drink without it being a Decision, if you know what I mean.  I also got room service after exhausting days when I just wanted to curl up and watch the flatscreen and it was good and fast--yummy fries!

    The coffee and wine hours are also a nice touch and I loved getting up early, grabbing some organic coffee, and reading my New York Times.  It was a little funny to have a roaring fire in the lobby when the weather was in the high 60s, but I liked the sentiment behind it.  

    Also, the fitness center is totally adequate and no one was ever in there when I was.

    A lot of people don't think that you can go car-less in LA, but I did and I think that staying at Palomar made that possible because it is extremely convenient to several bus routes.  If you are spending any time at UCLA--I was in LA specifically to do research at their archives--it is a quick walk.  But I also spent several days just exploring the city and found it pretty easy to get anywhere from Malibu to Marina del Rey to Silverlake to Downtown LA and everywhere in between via public trans (yes, transfers are necessary, but I'm a NYer, so it seemed fine to me).  Didn't take a cab once.  Again, I think that staying at the Palomar was key to making that easy.   I get that a lot of folks would avoid staying in Westwood--it is admittedly not the hippest nabe in LA--but I didn't end up being stuck there.  

    Now that I've stayed at the Hotel Palomar, I will look for Kimptons wherever I go.  I have already recommended Palomar to friends traveling to LA and will stay there whenever I return.

    19/02/11 | Link | Rating: 5.0
    42. L H.
    Great hotel with contemporary furnishings!  I highly recommend this hotel.  The staff is excellent, location is great, and it was very clean.  The customer service was phenomenal!  Once again, thumbs up to the Kimpton Group!  I would definitely stay here again.

    15/07/12 | Link | Rating: 4.0
    43. Kymberli C.
    We found a great deal last minute on hotels.com and had a wonderful stay here.  The guys checking us in were very friendly and explained all the ammenities available for use during our stay along with a coffee hour and wine hour offered everyday :)   Our room was really cute and cozy and decorated with damask pillows and teal and black bed sheets.   There is also a very cute chaise lounge chair to sit back and do some reading or watch tv from if you didn't want to get into bed yet.  It was the perfect size for a romantic getaway for me and my hub.  The hotel is very dog friendly! They put out dog bowls on placemats outside the door with a higher dish for bigger dogs.  I thought it was so cute.  The valets were also very friendly and efficient and got our car for us in a timely manner.  I would definitely stay here again if in the area.

    11/11/09 | Link | Rating: 5.0
    44. Linda L.
    the hotel lobby has a water with fruit of the day sliced into it. very refreshing and super yummy!

    the suite was very very very cleaned, i was so amazed! the bathroom sparkled. the design of the room was very clean and modern. they provide you with Aveda products (shampoo, conditioner, soaps, moisturizers) they are plenty of towels everywhere. the two huge tvs with HD on it was really nice touch. i love the standing shower. there is also a bathtub, where there is a WINDOW that you can peer into from the bedroom, kinky huh? :]

    there is a valet service, that is $32ish a night, where you can call from your room to get your "car ready" and they have it brought to the front of the hotel

    05/04/10 | Link | Rating: 4.0
    45. Gordon C.
    Had a great stay here on a weekend getaway with the wife.  We made last minute reservations and got a great deal.  The check in counter was very friendly.  The room was very chic and clean.  The valet was prompt and got our car in a timely manner.  It was a great stay.

    19/11/09 | Link | Rating: 4.0
    46. S. M.
    Our stay was perfect. We were delighted to be able to bring our dogs with us, the room was nice and cozy, the concierge was extremely helpful in coordinating the dog walkers and my boyfriend's birthday card. I would definitely go back.

    20/05/12 | Link | Rating: 5.0
    47. Sandy W.
    Beautiful hotel, great service, how is it possible that everyone working there is so nice? We had a small group meeting there, and were treated like VIPs. A great experience!

    15/08/11 | Link | Rating: 5.0
    48. Jason S.
    Friendly staff, good environment.  convenient location (when you have a car).  Quiet neighborhood.

    06/07/11 | Link | Rating: 4.0
    49. Cristina G.
    Awesome place to get after work cocktails - the chopped salad is incredible paired with a nice glass of wine.  Dark lit and a nice atmosphere.

    27/10/10 | Link | Rating: 5.0
    50. Tracy D.
    Beautiful room, good location, nice restaurant, and fantastic price. I got an email about this place for a special room rate that came with 4 beers. I took them up on the offer for a recent business trip and had a lovely stay here (although I only drank one of my 4 beers).

    Room decor is hip and interesting and the bed was comfy. I'm going back for another night in October with my husband for a concert in LA. Looking forward to another great experience.

    The only thing that was a bit weird was the fact that there was an exposed surge protector with the bedside lamp and such plugged in. You'd think they would have planned for outlets in the places they needed them, but apparently not?

    In any case, a great place to stay in LA for an affordable price.

    29/08/09 | Link | Rating: 4.0
    51. Natalie G.
    Possibly the most important thing to mention about Hotel Palomar is that the staff really is amazing. They are so helpful and accommodating, from the moment you get there until the moment you leave.

    The rooms are really nice, and really modern, but most importantly, very clean. I liked the decor a lot--it didn't feel like your usual hotel. The bed was very comfy and the sheets were so soft. Even the lamps are cool--you just touch them and they turn on, no old-fashioned knobs or anything! Fairly big HD TVs in the rooms are a plus too.

    The pool is small, but they have these great loungers that are padded and have pillows, so laying by the pool was a very comfortable experience.

    I took off one star because we ordered some room service breakfast that was awful. If they are going to charge that much for food, at least make it edible. I think all I ate was my bacon and a few of the "home fries" (docked points also because not having hash browns is lame).

    Regardless, I'd definitely stay here again. The location is great, and the hotel has a shuttle that will take you anywhere less than 5 miles away for free (well, with a tip). Since we were there to visit my brother at UCLA, it was perfect.

    17/05/09 | Link | Rating: 4.0
    52. MC B.
    I stayed here this past weekend.

    This hotel is AMAZING! I love this place! It only opened a couple weeks ago, so everything was brand new and clean - which was really nice!

    The TV's in the rooms are big plasma screens, everything in the rooms is sleek and swanky and smooth looking. They give you animal printed robes and pajamas in the closets, which you can buy and take home with you if you want to. The location is great, you can walk easily into Westwood Village for restaurants, movies, coffee shops, people-watching, and entertainment.

    All the staff were great and super friendly, from the valets to the managers to the desk staff. They have a free wine hour in the lobby from 5-6pm every night for the hotel guests, which was nice. We met some nice people at that, it gave it a "bed and breakfast" feel and gave us a chance to see who the other guests were in the hotel.  In the mornings, they have free coffee and tea.

    The only complaint I had was they charge $30.00 for parking, which is a bit steep, even by LA standards. But it was worth the great time we had there!

    28/05/08 | Link | Rating: 5.0
    53. Valerie D.
    Came here for 4th of July.  Here's the short and sweet....

    Pros:
    -  Fun, funky décor rooms with enough room for 2 to move about.  
    -  Comfy, king size bed w/ down comforter that was wrapped in sheets on either side which allowed me to snuggle in and not feel grossed out.  
    -  Rad zebra and cheetah printed robes.
    -  Lobby smells like Elizabeth Arden's Green Tea perfume, which I love.
    -  Happy Hour w/ free wine (which I never made it too).
    -  Parking on the street (avoid the $30 valet)

    Cons:
    - Loud toilet flush.  Wakes you up at night.
    - Loud air conditioner.
    - Room service was hard to get a hold of.  When we finally did, they said they were busy and would call back.  We fell asleep before they called back.

    06/07/09 | Link | Rating: 4.0
    54. Jonathan G.
    Great hotel. Large LG tv (46 inches), iPhone charger/speaker next to the bed, comfortable bed and linens. Reasonable price.

    28/12/10 | Link | Rating: 3.0
    55. rachel c.
    This was opened last week by the Kimpton group of SF in LA.  Kimpton is one of the largest boutique hotel groups in the US with the best hotels in SF, LA, and NY.
     
    The dining was amazing with perfect service.  The appetizers were a beef tartare and also a shrimp dish in an exotic mango sauce.  Main course some of the best halibut I have ever had, crispy on the outside but not fried with a risotto.  The rib eye steak was nicely done and perfect if you are in a meat and potatoes mood.  The chef was very accommodating to a guest that arrived after the kitchen closed.  They brought her an English baby pea tortellini that smelled excellent I will have to come back for that.

    After dinner we saw the rooms, which are very W like, nice walnut, and cherry finishes, giant bath/pools.  I also like the leopard print and crocodile finishes on some the design.  This would be a great place for a long weekend or a late night!

    13/05/08 | Link | Rating: 5.0
    56. Lonnie R.
    This is a really nice place to stay if you need something in this area.  They are dog friendly which is good for us when we travel with our small dog.  They staff at this Hotel is very nice.  Especially the bell people.  Rooms are up to date and very comfortable.  I have stayed here twice in the last few months and will continue to use this Hotel.

    22/04/11 | Link | Rating: 4.0
    57. Joan P.
    Great look, great location- easy to get to Beverly Hills, UCLA, West Hollywood, shopping at the farmers Market and the Grove.  Extremely comfortable beds and  pillows- better than more expensive spots I've been to. Easy access to the 405 and reasonable distance from the airport for return home. Nice staff, although the concierge wasn't there until noon on a Saturday- a bit odd.

    So why not 4 stars?  A few tiny things-  the devil was in the details. The lighting was weird. A poltergeist lamp that would go on if you moved anywhere near it- and then was hard to get off unless you smacked the body 3 times in succession. . Light switch in the bathroom was counterintuitive. And it had the most stupid sink i've ever used. Looked great- very chic-  worked horribly. You could not adjust the water pressure without making the water hotter. The handle went one direction only and if you put it all the way on hot and  tried to scoop water, it splashed all over you. Plus no fan to clear up fog for putting on makeup. In room products used eucalyptus which I hate.

    Breafast at the restaurant was a disaster re timing - someone must have been sick as we couldn't get coffee for 20 minutes until a busboy took pity on us. And the atmosphere ( on the dark side) was not a morning vibe we wanted. Order room service the night before or go over to Peets on Westwood 2 blocks away.  

    Still - Would I go back? Absolutely ! For the price $115 a night on the weekend it was definitely a value location- and much bigger rooms than I've found in some other Kimption locations.

    23/05/09 | Link | Rating: 4.0
    58. Robert H.
    Very nice hotel and a great alternative to staying in Century City.

    Nice rooms and very friendly staff.

    21/02/09 | Link | Rating: 4.0
    59. Corinne M.
    Very cool hotel, especially considering the fact that I only paid ~$120 per night to stay at this 4 star. (Thank you again Hotwire my friend.)

    This was a hip little gem, with a great interior design. I'm a BIG fan of hotel bathrobes (loser, yes.) and these were the coolest yet. There was one cheetah and one leopard print.. Don't get the wrong idea, the room was done very tastefully with little accents of animal print.

    The view was great, the staff was thoughtful and professional and I was also a fan of the little details (Aveda shampoos and soaps, complimentary NY times and Mighty Leaf tea and Organic coffee 'on tap' in the lobby in the AM.

    Good locations, beautiful view of LA and though I didn't get to the bar, it did seem like a happening place to be on a Thursday night. I also saw some signage suggesting there was a Wii involved with the happy hour.

    06/06/09 | Link | Rating: 5.0
    60. Jacki C.
    Very trendy. Very chic. Very comfortable. Very expensive. The room prices won't hurt your wallet as much as the food and drinks will. Our happy hour tab was $60+ for a couple of cocktails and appetizers-- I wasn't that happy.

    The decor is really cool. The location is convenient. The area is ritzy. Parking isn't that hard. I LOVE that the hotel is dog-friendly. Our room did have that "dog smell" though. I'm allergic to most dogs (not mine, obviously) so I had an allergy attack every time we came back to our hotel room.

    I would return.

    08/07/09 | Link | Rating: 4.0
    61. Isabelle B.
    Hotel Palomar, is absolutely my favorite hotel thus far. It's decor is very casual modern, and has a clean feel to it. The staff at the front desk are very customer service based, and accommodate your needs as best as they can. All the times I have stayed here (which have been quite a few) I have been treated with 5 star service, and quality care. They, unlike many other money laundering hotels, truly cater to the needs of the individual, believing in quality over quantity. I highly suggest this to anyone, whether visiting from abroad, or even just for a relaxing weekend get away. There deluxe rooms, and spa suite's are beautiful.

    06/12/10 | Link | Rating: 5.0
    62. Michelle M.
    I LOVE this hotel. I stayed here 3 nights back in October and would love to come back. I picked Hotel Palomar because everywhere I looked it had great reviews and everyone was right this place is awesome.

    When you walk in you are welcomed by the most courteous staff in a cool & hip lobby equipped w/a double sided fireplace, modern & hip sofas, tables & chairs... Its not like I come to a hotel to hang out in their lobby, but they do have a free wine happy hour at 5:00 which makes it a nice place to hang out for a drink.

    The service here was incredible! A nice balance of friendly & helpful, professional and attentive. This includes the folks at the front desk, the valet... Everyone just seemed genuinely happy to help. One detail that I loved was when you come to pick up your car, the valet leaves a cold bottle water in your drink holder.

    Check out the pics of the rooms. They're gorgeous! I loved their 52 inch plasma tvs. The pool area at the hotel, although a bit small just made you want to live there. I agree with another reviewer that it reminds you of a page from the Crate and Barrel or Pottery Barn catalog. I love the outdoor fireplace!

    Like nearly everything I choose, the rates at this place are negotiable. I paid well under $200 with tax included. Since the hotel is in Westwood right around the corner from UCLA a lot of parents of the students stay here, not quite the type of crowd that I like to do happy hour with, but invite your own friends and have a lovely time!

    07/12/08 | Link | Rating: 5.0
    63. Joey S.
    Stayed here for one night  and loved it. The feel was great and classy. The room was wonderful clean and modern. Had the regular room. Service was great and the free wine was really good. Had two glasses and they offered me more. :) the only downside is that the valet is sooo expensive. At 30 bucks I'm thinking too much.

    30/10/11 | Link | Rating: 4.0
    64. Antonio B.
    We stay at Hotel Palomar - Westwood in Los Angeles.  Distance:  The hotel was 5 - 15mins from Downtown, Hollywood, Downy, mostly anywhere we wanted to go.  Service:  I mean this hotel served free wine every evening, had very friendly staff, and house keeping was pretty good.  You can't beat free Wi-Fi!!!  The decor was really nice...we got our monies worth and will be staying at more of their hotels.

    24/02/11 | Link | Rating: 5.0
    65. B.Applebum ..
    LOVE LOVE LOVE THIS HOTEL! the staff including the bellman who helped us, were so friendly & helpful... the valet parking is a bit pricey per day, but you can't really find that great of parking anywhere else around the area. the hotel decor was so artsy-fartsy, which i love! kind of reminds me of  "The Hotel @ Mandalay Bay" in Las Vegas...

    13/12/10 | Link | Rating: 4.0
    66. Andrew J.
    I love boutique hotels... and this one is a really good example of a great boutique hotel! The very bold almost cheesy decor was done extremely well, except for that oddly placed giant crystal in the lobby... but i just pretended it wasn't there.
    The service here was fantastic! I never once opened my own door, and the valet was extremely helpful with any question we had for her. I also forgot my toothbrush, and they gave me a very nice one for free along with a tube of my favorite toothpaste!
    The restaurant/bar was also really nice, they stayed open late for us one night when we came in at around 1:30 and there was no one else in the place. The bartender was really awesome and made jokes about the W(adge) with us. I think i will probably stay here every time I come to LA from now on.

    16/07/08 | Link | Rating: 5.0
    67. Catherine B.
    Have stayed her multiple times.  Two words - LOVE IT!!!

    Cool decor (in rooms and common areas), friendly & helpful staff and delicious drinks at the bar.  Oh, and for what you get, reasonably priced.  =)

    16/03/10 | Link | Rating: 4.0
    68. Drew M.
    Great Hotel in Westwood.  They have made the very most of this space -- kudos to the Kimpton Group for another great little hotel.  The design is top notch and the service is gracious, friendly and very attentive.  That means a great deal to me when I travel-- it makes the stay so much better when a hotel staff, to each man and woman can deliver excellent service.

    Never ate in the restaurant, but the room service was good.  Did lounge by the pool and read the paper one morning -- very very nice.

    29/09/08 | Link | Rating: 4.0
    69. Gary L.
    Pros: Very modern furnishings and walking distance to UCLA and Westwood (though is that really a positive thing?) Great valet staff, efficient housekeeping- The breakfast at the Blvd 16 restaurant downstairs with a gracious and friendly hostess, efficient servers, and nice music to start your day. The whole wheat pancakes were a winner. Newspapers from the NY TImes, WSJ, plus the LA Times for you news junkies. Most of the front desk staff are attentive and helpful, with one or two in need of attitude adjustment. NIce big-screen tvs, but not all channels listed have signals.

    Improvements needed: Open area seating is not very comfortable in the lobby and by the pool. It's way too dark in the common areas that you can't see what you're reading, and some light may do the folks some good. Only valet parking (but this is Wilshire Blvd) but way overpriced. Weird leopard skin patterned nightwear left in the closets for late night purchases for your girlfriends or exotic stays with your date. Coffee service by request only to bring a tray into the room-why not just leave them in the room and save time and effort? Non-answered calls to the front desk guest services or the operator. Desk space is limited for working with all the brochures, notices, and magazines overflowing on the work surfaces. Difficult to program and use clock radios. Internet service speed is OK , but the login procedure can be challenging and annoying.

    16/10/09 | Link | Rating: 4.0
    70. Juni D.
    I stayed at Hotel Palomar in June of 2008, and it had been recently opened for business. Upon arriving, the staff was extremely friendly. Everyone was consistently not only friendly but very helpful, and I can't even think of one little problem with the service. I was blown away!

    The hotels itself was beautiful.. The decor was on point! Definitely represented a modern hotel, without being too tacky with its decorations. We all know how sometimes hotels can get carried away trying to portray a contemporary atmosphere and end up looking ugly and unlivable.

    Since it was a fairly new hotel we were able to get special opening rates, so when deciding on which hotel to stay in LA, the Palomar was on top of the list.

    Location-wise, it was perfect for us. My friend Josh and I were in town for Gay Pride, and found it easy to get to West Hollywood in our rental car. The hotel is also blocks away from Beverly Hills, and Rodeo Drive, so how much perfect could that have been?? Highly recommend it, especially for business people.

    The only thing I was not happy about is that the pool is quite small, and since we were there when it first opened, it was not as lively of a hotel as I would've hoped.

    02/09/09 | Link | Rating: 4.0
    71. Kim B.
    I had a great weekend here.  I was going to stay at the W, but it was $200 more per night (!!!), and I wanted to try out a Palomar, as I've never stayed at one and I've been keeping my eyes open for discount airfares to DC and SF (both of which have Palomars).

    The check-in was super friendly and I arrived during cocktail hour (free wine in the lobby every day from 5-6p). I had requested a room away from the elevator and did the "upgrade for a discount" thing that Palomar offers. (You authorize it online before your arrival and don't know if you have it until you check in -- I saved $40 a night on the upgrade.)

    The room service was great (fabulous simply-dressed salad and side of broccolini, please) and the minibar prices didn't make me ashamed every time I reached into cabinet. The tub was really basic but it worked and had a slightly phallic faucet.

    All in all, a great stay and recommended, especially if you are looking for a boutique feel that is reasonably-priced.

    30/09/08 | Link | Rating: 4.0
    72. Ed R.
    I stayed here while on business on the government rate.  If you're looking for a place that has the government rate, you can't do much better.  The service was great, room was comfortable and everything worked out well.  The place is obviously a refurbished older hotel, but they did everything right.  The free coffee in the morning is delicious and plentiful.  I forgot my iPhone charger and the woman at the front desk offered me her personal charger; that is a commitment to service.  Obviously, Westwood is sort of a no-man's land in terms of LA (except UCLA) but it is also very convenient to get to a lot of different places, so don't be dissuaded by its location.  You're in LA, you'll need a car anyway.

    04/09/11 | Link | Rating: 4.0
    73. Alfred K.
    I like the newer Kimptons in general and Palomar is no exception. I had a Vista King room - good size with a gorgeous view facing south. The front desk staff are very friendly and helpful, and the same applies to the valet and the bellmen. The hotel interior is modern but like others have mentioned, the red elevators weren't my favorite. Also had breakfast down at the Blvd 16 several times - food is decent but service is slow. Definitely not the place to go if you're in a hurry and just want to pick up something quick...

    My room wasn't damp or musty, probably because they were working the AC. The AC was effective in the sense that it cools the room incredibly quickly, but the vent was poorly placed. It blows directly on my forehead when I sleep and if it sounds uncomfortable, imagine how it feels. The AC controls were also super annoying - it would either blow out cold air or heat. Somehow it just can't sustain a certain temperature. The temperature was probably the most frustrating part of my stay.

    Other than the AC I would say everything was good, or at least good enough. The pool is what it is - nothing more nothing less. I looked throughout the booklet in my room and I couldn't find any mentioning of the pool, so finally I had to ask the valet where the pool was. Once I saw it I understood why there was no mentioning of it. Not exactly the selling point, if you know what I mean. I would not stay here if you're looking for a great pool scene - try the Beverly Hilton instead.

    Short walk to Westwood is a nice plus, but the $30 valet parking is quite steep since you still have to tip everytime. Even the Beverly Hilton has a $24 self park, so there's no excuse why Palomar can't offer self park. And let's be frank, Palomar is definitely not in the same class as Beverly Hilton. Otherwise I found the nightly rate to be quite reasonable for a nice, boutique hotel (I paid $224 per night after a 10% discount), especially given its location on Wilshire. Will come back probably because of the free pet stay and reasonable pricing.

    25/07/08 | Link | Rating: 4.0
    74. Monica R.
    I would recomended any day, any time, and any military people since they offer military discount :)
    Great decor. Nice people. Good food. Awesome area!
    Only draw back... Valet is a must and it's expensive
    the room was excellent, clean, classy, and had great decor!
    The pool area is really kick back and I enjoyed the fireplace and seating
    room service is nice and the food is very tasty
    and the overall area is great. It's such a classy spot. I love this place since it's so close to everything awesome

    I would love to come back!!

    24/06/10 | Link | Rating: 5.0
    75. Patrick S.
    We would go back if presented with the same deal (about $120 for a king standard room).  Stayed a single night while in town for a wedding.  The hotel has that botique styling and was quite nice.  The reception/lobby, halls, and room were all well maintained.  HD in the room and for once a hotel was smart enough to have HD cable service and on demand content too!  Room service was very quick and the food was surprisingly fresh tasting.  It cost an arm and a leg, but that's expected.  Service was good, but they advertised in-room some amenaties that were not actually available (a hair iron or something my wife needed).  The valet staff were excellent and handled a lost ticket with grace.  Botique can mean "less service" in my experience but not in this case.

    04/08/09 | Link | Rating: 4.0
    76. Alan M.
    This hotel was one of the highest rated on hotels.com .  I'm not sure it quite lived up to that high rating, but it was a nice hotel.  Rooms were clean and modern, but on the small side.  Not euro-small, but small.  The shower in the bathroom drained slowly, which was one of those things that is annoying, but not quite annoying enough to make you spend the effort to call up and complain about it. [Edit: I just noticed this was also mentioned in TWO other reviews]  We had a room facing Wilshire so there was a little bit of traffic noise, but nothing too bad.  It also faced a condo high-rise on the other side of Wilshire that had what appeared to be a couple abandoned units, at least one of them had tattered curtains that were blowing in the wind.  I must have stared at those curtains for hours and umm... what was I saying?

    18/02/09 | Link | Rating: 3.0
    77. Darren R.
    Took awhile for them to get our luggage delivered to our room.  Turns out that we were a victim of mismanagement.  After nearly an hour, we called down to the front desk and had our luggage promptly delivered.  

    Room was a bit small and not spacious.  Being a married couple, we received a bedroom w/ two beds, which blew our mind.  We made due and made use of both beds.  

    The parking is $30.00/day.  Yes, if you stay for two days with a car... you will pay an extra $60.00.  We suggest parking around the corner after you check-in.  Not sure what the deal is with 4+ star hotels and raping people for parking, but it appears to be a current trend.  They give you a good deal on the room and then make up for it by gouging you on the parking fees.  

    The wine reception was nice as were the cocktails their in-house bar, Blvd 16.  Given the opportunity again we would not choose this hotel first when staying in Westwood.

    15/02/10 | Link | Rating: 3.0
    78. Liza A.
    I really did love this hotel! Stayed there over Memorial Day weekend and it was great! It is pet friendly so that's good to know, you will see dogs come in & out but it was great. We were on a floor w/ no pets allowed and the room was so clean and just perfect. They do all they can to make you comfortable and the free wine hour in the lobby wasn't bad either! We had a car and their valet was always so nice and quick with our car. I would definitely stay here again!

    02/07/12 | Link | Rating: 5.0
    79. Jacquie L.
    Beautiful rooms with comfortable beds and upscale, modern decor.

    My friend booked this hotel because it is part of the Kimpton family of hotels.  True to their reputation, the rooms were nice and spacious, huge HD tv and king size beds with comfy down comforters.  My favorite part was the bathroom though, complete with AVEDA products.  I even snuck a few off the cleaning crew's cart when they weren't looking.  

    And, the hotel is right near Westwood, which has Diddy Reese (1.50 ice cream sandwiches... mmmm) and lots of fun places to visit and eat.

    Valet overnight rates are a total ripoff at $30 a night though- we opted to park right on the side streets the next block up, which have some restrictions due to street cleaning but, nothing like what we have to do in sf usually where the street cleaners have you out moving your car at 8am.

    Great rates, concierge was really helpful and even entertained my phone call when I asked them from my 17th floor room what the weather was like outside.

    19/06/09 | Link | Rating: 5.0
    80. Laura G.
    I have always loved Kimpton hotels.. but I had such an amazing experience at this hotel! From the second we got to the front desk (April 1st late afternoon) everyone we encountered was SO accommodating and friendly. We were so tired after our flight, that one of the staff brought wine to our room from the complimentary wine hour. The valets were quick & attentive, the pool is beautiful and cozy, and the food in the restaurant was AMAZING. (the service at the restaurant seemed a little flustered however, we had a different server at our table every time we needed something) but other than that everything was perfect. Rooms are clean and comfortable, and a little tidbit about kimpton hotels, if you ask for a complimentary gold fish for your stay they'll bring one right up to your room :) The staff made this place feel like home! Loved it, and would highly recommend. Also valet parking is $50 a night at hotels in San Francisco, so the $30 a night at Palomar, is well worth it. Can't wait to go back!

    01/05/13 | Link | Rating: 5.0
    81. Vic R.
    Excellent service. The staff goes above and beyond.

    09/01/13 | Link | Rating: 5.0
    82. Tricia D.
    woof woof...this is the most dog friendly hotel in LA or better yet CA. I stayed there for two nights and found the service to be amazing for me and my dog. Paws down this is the best hotel for dogs to feel like they are at home. When you first arrive, there is a chalkboard greeting all the dogs staying  at the hotel...how cute is that. There is also a large bowl of water waiting for any thirsty dog. Their bar has a great happy hour and they even have a free wine hour for hotel guests.
    I can't wait to go back there...it truly is a wonderful hotel.

    20/05/10 | Link | Rating: 5.0
    83. Son N.
    We've stayed here several times now. Very nice decor, quick check in, free wine hour, although we missed it this last time. I would give it 5 stars if they gave free wifi and cut their parking rate to a more reasonable $15 a night. Other reviewers stated that parking is free for hybrids.  They must have changed it because they told me it was half off when I asked. Diesels do not qualify. We parked around the corner on Manning. The sign says 2 hr. parking 8am-6pm, except Sundays.  I'm sitting here right now at 10:20am and no parking enforcement in sight so I don't know how predatory they are.

    26/12/11 | Link | Rating: 4.0
    84. Sofia P.
    My boyfriend and I went to LA for a wedding. When I made the reservation online I chose a king bed.

    Of course when we checked in, I didn't bother to confirm they were giving us the correct room. When we got to the room, surprise. No king bed but 2 small double beds.  We should have asked to be changed, that was our fault, but we were too tired to bother. We didn't sleep well in the double bed because for 2 people, it is not roomy enough.

    Then when another guest for the wedding came, she wanted a room with 2 doubled beds but they told her she could only have a king bed. Doesn't make sense.

    The hotel overall was nice, hotel stuff very cordial. The pool was mostly covered by the big wall shadow so not too appealing to get in the pool.

    The location is ok, not too close to restaurants and shops, so you do need a car, but again, in LA you do need a car to go everywhere.

    What I was more disappointed about my experience with a Kimpton Hotel is that I contacted them after my trip to tell them about their mistake. The first time I didn't even get a response, but after my second attempt, all they did was to reply to my email with an apology and hope that i will come back and have a better experience.

    If they really want me to come back, should they offer something as an incentive when there are so many other great hotels?

    10/08/10 | Link | Rating: 3.0
    85. Beverly C.
    What a great place to stay.  The (all shifts-really) staff, location, accommodations all GREAT.  The VIEW was outstanding!  We could walk to restaurants and other spots in Westwood Village and UCLA.  We were more than pleased and very reasonable rate.

    17/02/13 | Link | Rating: 5.0
    86. Riza T.
    This is one of the few hotels that would accept dogs as guests :-) s a major ++!
    It allows people like us travel with our dear mutts.

    The valet service is excellent and for $30/day, it is a better choice to use it.. especially in the Westwood area with "parking permits only" on streets. A parking violation isn't worth the hassle of a free parking spot.

    BLVD 16 is the restaurant there. Our acommodation included the continental breakfast (for a $1.00 extra - which includes Coffee, Tea, OJ, fruit bowl and pastries). We ordered extras though. The wheat pancakes are excellent and the Eggs Benedict Florentine is okay. Kyle, our server, is SUPERB. We thoroughly enjoyed our breakfast, not only for the food, but the service also.

    Now about the plumbing issue, I called guest services and they promptly tried a quick fix of the slow draining tub/shower. They used a plunger, and that was it. It still drains slow.. as you still shower in ankle height bathwater EEEEW!.

    Hopefully, they can have a professional plumber fix the problem.

    Overall, I would recommend it to others, with or without doggies... oh and check the bath.. just in case so you can request a room change :-) we found ours out waaay too late.

    05/02/10 | Link | Rating: 4.0
    87. Maria C.
    I've been a Kimpton fan for a while, but this trip is exceptional -  valets super on top of things.  At check in, I asked for a yoga mat, which they said would be delivered in a few minutes.  I was upgraded to an AMAZING suite AND they hooked me up with a bottle of wine.   The room is amazing - as big as my apt. in SF!  Bathtub the size of my bed!

    I'm staying here every time I come to LA from now on.  And next time, I'm bringing my BF.

    23/07/09 | Link | Rating: 5.0
    88. Chelsea H.
    I got a pretty good deal though Hotwire.com and since I was only staying one night I thought that I would splurge a little and when we got there I was really impressed. Located in Westwood just five minute walk to Westwood village and all that it has to offer.
    The staff was really great and the room was really nice and came with all of the amenities. Huge HDTV, wi-fi, they even have complimentary Popsicle hour in the summer as well as free wine in the evening.
    Very Swanky and I wish that I could afford to stay there more often.

    28/10/09 | Link | Rating: 4.0
    89. Mike S.
    I've been a regular for the last few years at Kimpton properties in the West and The Hotel Palomar is a good example of why.

    Courteous and efficient service from the desk, valet, housekeeping, and concierge staff's.  Modern, clean, and up to date rooms complete with large flat screen TV and HD movies and HD on some cable and broadcast channels.

    A couple of other things separating Kimpton are their pet-friendly policies, free wi-fi for members of their In-Touch program, wine receptions, morning coffee, and very good restaurants in their hotels.  

    I usually avoid the hotel restaurant, but Kimpton is changing that perception.  While I didn't eat in the restaurant proper this trip, I did have room service three times and all three the food was good, hot (or cold, as it should have been) and most importantly the meals arrived at the time promised.

    I'll be back.

    28/03/10 | Link | Rating: 4.0
    90. Kris G.
    i just stayed at the hotel palomar while on a girlfriends vacay to LA with Ashley B. and R.R. it being LA, i was hoping for something with a grown and sexy atmosphere, where the service was impeccable and the amenities make the cost totally worth it. what did i get? a hotel with a grown and sexy atmosphere, where the service was impeccable and the amenities make the cost totally worth it.

    upon arrival, the car was whisked away by valet, the bags were scooted upstairs (in a separate elevator so as not to crowd us), and we were shown our sleek and stylish room. the white linens on the plush and comfy beds were punctuated by black fur throws, black and white victorian print pillows and bright blue bolster pillows. an enormous cabinet with drawers made of snakeskin supported a 52"ish tv and the minibar, where an orange juice cost $4.00 (i bought one anyway). to keep the animal theme going, the HP offers robes and PJS in animal prints which are available for purchase. the bathroom was separated by a rich, red door on a sliding track, and full of modern fixtures and sample aveda products. i'm told that the pool was wonderfully warm and offered beach towels for guests' use, but i chose to sleep in the morning the girls hit the pool.

    for the entire long weekend the staff was prepared to assist us, whether it was the valets promptly bringing around the car when it was chilly out, the bartender offering Ashley a free cup of tea, or each member of the staff welcoming us back from wherever we had been, and always with a smile. it was a chic and swanky hotel with great amenities and a great staff, and i would definitely stay there again.

    27/05/09 | Link | Rating: 5.0
    91. Halle T.
    I find myself at the Palomar, again.  But this time with a great deal: only $130/night includes two free drinks/day- thank you, recession.

    This hotel is clean and modern and modest and pet-friendly.  Everyone is pleasant and unconceited. There's free wifi. And there's a love (free) wine reception each afternoon.  

    I'd give it the last star, if they only had a pool.

    16/01/10 | Link | Rating: 4.0
    92. Natasha L.
    Exceptional customer service!
    My mum's charger didn't work and her cell is a Nokia from 4 years ago. The staff, however, still managed to lend us the right charger. They also graciously helped charge my brother's Iphone.
    The staffs are incredibly helpful and courteous, you can ask them anything from coffeemaker to styling iron.
    Our stay here has always been pleasant and the rate is very reasonable.

    29/03/10 | Link | Rating: 5.0
    93. Mike A.
    I stayed here in LA the last time I was there earlier this year and was so impessed, I am back.

    Firstly, this is a 4 star hotel.. not a 3... and for good reason.  Excelent valet service.  The front desk was very accomodating.

    it is nice and trendy yet sort of tucked away so there isn't a ton of drama around trying to get the car or anything.

    It has a small but nice pool are ain the back.

    The rooms are just classy and new and clean.

    I am staying there again...

    Oh, the best thing is the price.. you can find deals on the usual travel sights for $150 a night or less for this place... which is a few dollars more than a 3 star major chain hotel....

    Very much reccomended!

    22/09/09 | Link | Rating: 5.0
    94. Al R.
    Over priced, pretentious attitude from the front desk staff.  Housekeeping skipped our room first day we were there.  Need to join their "frequent flyer" club to get free Wi-Fi which most other major chains give for free.  Restaurant has limited menu for breakfast, is over priced for the quality of the food.  Coffee is yuck for $4 a cup.

    30/03/13 | Link | Rating: 2.0
    95. Chris C.
    I usually stay here when doing business in LA.  It is very customer service oriented.  The restaurant is good.  It is also extremly convenient if you want to have small to medium sized business dinner as they have a cozy private room.  Great food and great service.

    06/03/12 | Link | Rating: 5.0
    96. Edwina B.
    Stayed here for a short weekend getaway.  I love Kimpton hotels - the decor was swanky both in the lobby and our room.  Our flat screen tv was much larger than most hotels I have stayed at.

    Valet service was very friendly and fast - no complaints there.....just make sure if you are renting a car and want to save on the $30/night fee to rent a hybrid and your parking is free.

    The bar was ok - there was a dropped ceiling so you felt like you were underground or in a basement even though you were at ground level.  

    Only complaint was that our room was not thoroughly cleaned when we checked in - not a complete deal breaker, but I like my hotel rooms clean.

    11/05/10 | Link | Rating: 4.0
    97. Sel D.
    the place is pretty.  We had a suite, and it was beautiful! However, the guest service took the beauty away.  We stayed there one night for first and last time, never going back again!!!
    P.S
    the Valet is waaaayyyy too overpriced!! you could find parking on the streets

    23/04/12 | Link | Rating: 1.0
    98. Kate B.
    So the boyfriend and I wanted to go on a little getaway before my Spring Break came to an end. Vegas seemed too far and SD seemed too boring for just us 2. After much research, I finally decided on staying close to Westwood where we could dine delightfully then head out to Santa Monica for fun in the sun and still be less than an hour away from home.

    Hotel Palomar is this cute, classy, modest hotel with trendy upscale decor with a really cool, young celebrity feeling. Their rooms are hiply decorated comparable to the stylish rooms at the Hard Rock Hotel in SD. I was very impressed!

    As for the service, everyone is right; ITS AMAZING! From the valet, concierge, restaurant waitresses, bartender, etc. their service is what makes this hotel 5 stars for me. Everyone was just so welcoming, friendly, and helpful it the utmost way possible.

    What's really cool is that at 5pm, they have wine hour. Ladies and gents, this means FREE WINE! I seriously had about 4 glasses and by the time 5:30 rolled around, I was having a good time! :)

    Beware about valet! Parking at this hotel for one night is about $30! Pretty pricey but worth the stay. Good deals on hotel rates can be found anywhere online so pretty much everything evens out!

    If you're ever looking for a quick stay somewhere in LA that's close to restaurants and to the beach, be sure to book a room at Hotel Palomar. You will be highly satisfied!

    03/07/09 | Link | Rating: 5.0
    99. Marcy K.
    On our recent trip to LA, we stayed at the Palomar Hotel, which was recommended by our daughter's future in-laws. The deal through Expedia was fantastic, especially for the location on Wilshire, so we couldn't pass it up. What sealed the deal was that relatives in the next building were extremely generous and gave us one of their two parking spots, saving us $30 a night. Score!  

    This boutique hotel (formerly a Doubletree, I believe) had an upscale feel. The room was decent size and had a huge flat screen TV, the bed was comfortable (for one who hardly sleeps, that's a huge compliment), and maid service couldn't have been better. And the view was amazing from the 14th floor. No need to close the drapes because only the birds could look in.

    Free wine from 5-6 nightly, and free coffee or tea in the morning. A nice touch. Also, having a free New York Times at our door in the morning was appreciated, especially during the weekend when the Yankees took two out of three from the Red Sox...We were able to read the NY take on the wins.

    The front desk and concierge were extremely helpful with directions, and the staff couldn't have been friendlier or more respectful. We requested that our mini-bar be emptied so that we could put our own stuff in there, and the request was in and the deed was done within a short time.

    My only gripe is that I would have liked a full-length mirror somewhere in the room. Also, having some mini-muffins around during coffee time or having little baskets with peanuts or pretzels during wine time would have been a value-add.

    We checked out prices for the brunch. Yikes. I guess you're paying for the area. We didn't partake.

    Will definitely stay here again on our next trip to LA, which will be in a few months.

    24/08/09 | Link | Rating: 4.0
    100. Ravi M.
    As a preliminary note, I am biased in favor of this place because the Hotel Palomar is the only place that serves alcohol within walking distance of where I live.

    The happy hour, which is called "Rush Hour" here, is priced well for the caliber of food.  $5 dishes of mini burgers, olive appetizers, and other items.  

    The sangria, both red and white, is definitely worth trying.  Cocktails are mixed well and for those of you who like to add your own flavor to your drink, the bar has a healthy variety of condiments and hard to find additives.

    I've been here on every night of the week.  Unless there is a special event, Fridays and Saturdays are generally not crowded.  Most of the people who come here are business travelers and non-family vacationers.  During Rush Hour, the place is a bit more crowded, but the service is fast and efficient.

    26/08/10 | Link | Rating: 4.0
    101. Koi Ling S.
    i had to take off a star for the credit card theft and fraud, but I suppose that can happen at the best of places. I enjoyed the hotel perfectly. The wine hour in the lobby was fantastic! The coffee in the morning was strong and well stocked with all varieties of cream, milk, soy milk. The valet parking at 33 bucks was great, and the aforementioned perks of wine and coffee truly offset the parking cost. The valet people were very nice and efficient. At one point during our stay, I had some packages I wanted placed in the car, and they handled that for me. I liked the room, the elevators are cool and quick, the pool warm. The location, well, this hotel has it all sewn up there as far as UCLA goes. I walked early in the morning through the neighborhood, and it was so fun!!!
    Okay, and as for the card fraud, I was alerted to the fraud within hours of the occurance by Wells Fargo (hmmmm, I guess I owe Wells Fargo a Yelp, don't I?) which was for a purchase Six Flags Magic Mountain. There was also a 1.00 charge to AT&T; a test by the thief I assume.
    All in all, I will return to this hotel, but I don't know what to do to avoid the credit card problem.

    05/02/12 | Link | Rating: 3.0
    102. Larae M.
    Chose Hotel Palomar due to the great deal I got through Travel Zoo, and the raves I read at Trip Advisor. Everything has been described by fellow Yelpers, so let me just be the devil's advocate and instead counter all the negative points people have about this place:

    1. The $30/night parking: It's LA! You're on vacation! Live a little! Sometimes, it's really nice not to have to hunt for parking, especially when it's 2am in the morning, you have double vision, and all you wanna do is get back to your room and eat your In n Out. I gladly paid those valet dudes what they were worth. They were fast, friendly, courteous, and best of all, they didn't laugh when I almost fell out of the car.

    2. The double beds: People on Trip Advisor kept complaining how the double beds arent even big enough for two teenagers to sleep in. SERIOUSLY?! You must have giant teenagers. My friends is 6 foot tall, and not tiny by any means, and we still had plenty of room on the bed to share.

    3. The pool: Ok, I do agree that the pool is situated where it almost gets no sun, at any time of the day due to the buildings surrounding it. But the aesthetics more than made up for it! It's decorated in that kind of Euro, recessed pool kind of way, with plenty of loungers. Once in awhile, a waiter even comes around and takes your order from the bar here! OR you can get your wine from the happy hour, and return pool side.

    Next time I wanna stay and play in the Westwood area, I'm definitely staying again at Hotel Palomar.

    21/07/09 | Link | Rating: 4.0
    103. Song V.
    We wanted to stay in a fairly nice place. After just a small hiccup with the first room (bad room key, unfinished room) we were delighted by Hami and shown to a much nice room! Hami was extremely courteous, professional and understood our frustration. He handled our stay with care and made sure we were satisfied with our stay! Thanks soo much Hami! You made our weekend!

    24/04/12 | Link | Rating: 4.0
    104. Pamela L.
    My friend and I stayed at Hotel Palomar over the Labor Day weekend, and we were both thoroughly satisfied with our stay from start to finish. Although we may occasionally indulge in luxury, we are also mindful to do so as inexpensively as possible. Hotel Palomar allowed us to do just that, with its blend of quality and affordability.

    Hotel Palomar is an artsy, upscale, eco-friendly boutique hotel located near the Westwood district. Guest services was impressively prompt and friendly, and the room was clean, comfortable, and stylish. The designer tastefully and smoothly mixed an array of bold colors and patterns that brightens up the room, a room you'll look forward to returning to after a day in LA.  And even more appreciated was the large,  40+ inch (?) LG flat panel TV.  After signing up for Kimpton InTouch, we also enjoyed using the free wireless on the laptop.

    The hotel amenities were impressive. In the bathroom, you'll find a list of free toiletries, and others for a small fee. I forgot to bring my toothbrush, so I called guest services and they immediately brought up a Colgate toothbrush and toothpaste. Nice brand! We also asked for fashion tape, just for fun, and they brought us a whole pack in its own tin. (Ladies, you might know that fashion tape is a double-sided tape used to hold your clothes/accessories in place. Welcome to Los Angeles!) It's the excessive attention to guests' frilly needs that a hotel is dubbed "luxury."

    Money-saving tip: If you want to save $30.00/night to forgo valet, park right around the corner on Manning Ave. Don't worry, it's only minutes to walk back and forth, and we were able to find parking during all times of the day. Be aware of parking limits: From Monday through Saturday, parking is limited to 2 hours from 10:00 am to 6:00 pm; and you can sleep in on Sundays. Street cleaning is on Thursdays from 12:00 pm to 3:00 pm.

    I love Kimpton.

    17/09/09 | Link | Rating: 4.0
    105. Jessica D.
    I have never been dissapointed with a Kimpton Hotel, and my stay at Hotel Palomar was fantastic. So affordable ($159. King bed) and included all the Kimpton wonderfulness: free wine hour, Aveda toiletries, morning coffee bar and extremely comfortable room/bed. Did I mention CLEAN? With a beautiful view of LA that reached the ocean and tasty room service from the Hotel restaurant, I was in heaven.
    The location is on Wilshire in an area lined with high rise hotels and apartment buildings, but a short drive to the heart of Bel Air.
    Ahhh, whenever I stay here I am so happy, it felt like a vacation even though it was for business.
    *Note that there is mandatory valet service, which is $30 per night. Steep, but the accommodations make up for this.

    13/04/10 | Link | Rating: 5.0
    106. Nadia S.
    My husband and I love Kimpton brand hotels so of course we enjoyed our stay at Hotel Palomar. Our room was nice and clean, as was the bathroom. We missed the coffee/tea and don't drink wine so we didn't attend the wine hour. We did enjoy the $10 worth of items from the mini bar (for being a Kimpton in-touch member). The prices for the mini bar were much higher than the other Kimpton's we stayed at but comparable to most other hotels. We had a nice stay but nothing amazing. We might possibly return if we stay in LA again. Not our favorite Kimpton brand hotel but definitely a nice one.

    21/02/12 | Link | Rating: 4.0
    107. Mike O.
    Perfect location! Can walk to lots stores, great restaurant and UCLA campus. Hotel room was very clean. Staff very friendly and accommodating. They have the Kimpton free happy one hour daily from 5pm to 6pm, free coffee and tea every morning. Large fitness center and pool with comfortable lounge chairs and towel service. I really enjoyed my stay here!

    03/04/12 | Link | Rating: 5.0
    108. Ashleigh B.
    AWESOME, GORGEOUS, and DOG FRIENDLY!! Can't wait to go back. My husband and I had the best time visiting this hotel with our dogs. And the best part is that it doesn't feel like a dog hotel. What I mean is that the rooms are gorgeous and you don't feel like there have been a bunch of pets in the room. Plus they don't charge an extra fee to bring your dogs. I loved the free wine and cocktails in the afternoon, although I think I drank a little too much!!  The parking is a little expensive but pretty standard for LA. The hotel was a little pricey overall but totally worth it because it felt so nice and clean and I could have my kids (dogs) there without worrying!!

    19/12/11 | Link | Rating: 5.0
    109. UCLA B.
    This is a gorgeous hotel with very comfy beds and bedding.  

    The pool is okay, but we were disappointed that there was no hot tub.   The pool was also very chilly.  We wish it was heated. The gym is fantastic!!  You should definitely check it out!

    The restaurant on-site has great food and the room service is also very yummy.  

    The animal print robes are fun and it's nice that they provide any toiletries that you might have forgotten to pack.

    07/05/11 | Link | Rating: 4.0
    110. G S.
    I'll start by saying this is a nice hotel. The staff is very friendly, the ambience is nice, the rooms are cozy and the location is convenient. I stay here every 3 - 4 weeks on business for a week at a time. This hotel is one of 20 or so in LA my company has agreements and since it's close to my old neighborhood I choose to stay here. The problem (at least for me) is being a frequent guest.

    I never get acknowledged for frequently staying here. Every time I check in I'm asked if this is my first stay at the property and I've never been offered an upgrade. I do appreciate the $10.00 mini-bar credit, but honestly I'd prefer just to be greeted with a "Nice to see you again Mr. Traveler". Maybe Kimpton needs to upgrade their front office software as I don't have problems at other hotels. I think I'm going to give the Century Plaza a try and see how they do.

    03/05/12 | Link | Rating: 3.0
    111. Reem D.
    While I prefer JDV over Kimpton, this hotel was a treat.  The room had a lot of style, great for any young adult.  Vibrant colors, posh and comfy bedding!  Bathroom was not special, not gross - just not lux.  It had a sliding door, too - which was kind of less private.  The parking was a bit overpriced, and there was no street parking, but that's expected in LA.  At least the valets were super friendly. The location was great, I hopped in the car and was shopping in minutes in the UCLA area stores.  

    I ate a Caesar salad at the bar because that was the only area open at the time, and was pleased they used anchovies.  The bartender even hooked me up with extra.  Bartender was really funny and friendly, but not all up in your business like some can be. Room service was not great, the sandwiches and fries were just bland and something you'd easily make at home for 1/10th the price.  I recommend heading to a local restaurant instead - you'll find better food.

    20/03/11 | Link | Rating: 4.0
    112. Ella B.
    We went there for our anniversary, which, lamely is also Valentine's Day.  BUT it was a nice three day weekend and we took advantage of it!

    We rolled in around 10pm and the sign said valet parking is $33; since I didn't pay, I don't know what the actual charge is.  

    I was shocked and wasn't sure if we were really in LA b/c everyone was so freaken nice!  they parked our car and brought our bags up to our room.

    The check in was smooth and friendly.  The valet and bellhop were equally nice.  Our room was very sleek and modern, I loved the deco.

    We got drink vouchers so we headed to the restaurant for a glass of wine.  My bf didn't think the service was that great due to the way we were dressed but I thought it was ok.  The wine selection was meh, I would have liked more local So. Cal wines, but it was adequate.  

    They have coffee/tea in the morning till 10am I think, maybe it was 9am.  Good selection of Mighty Teas.  

    Overall, I thought our stay was great and I loved the modern decoration and feel of the place.  It makes me want to check out other Kimpton hotels when I travel.

    22/02/10 | Link | Rating: 4.0
    113. Tam H.
    Lovely hotel with quite a bit of activity going on!  Hotel Palomar is part of the Kimpton Hotel family.  It possesses a swanky and chic feel.  You walk-in to a gracious look and feel of uber Feng Shui  colors well put together.  With a hint of Euro-Asia, you can't help to get excited about staying here.

    Walk in the rooms and they all are appealing to the eye with lovely animal print robes to use for relaxation.  The rooms are nice and spacious with great interior decorating.  The beds sleep great and I love the faux fur throw on the bed.  (NOTE: FAUX FUR IS PETA COMPLIANT)

    There is a coffee hour and wine hour during the day.  When I stumbled upon the wine hour, it was packed with many guests.  I wish I had gotten there earlier, I definitely would have taken advantage of wine.  I think this a great feature to provide guests.  

    The fitness center is nice and has Precor machines to use for workouts.  It's clean and gets the job down when you are trying to keep firm ab's and a tight body.

    One beef I have is their business center.   For once in my life, I decided to not bring my laptop.  I visited the Business Center to check emails.  What a joke!  They charge $ 6.95 for 15 minutes!   Now I love the Mac situation they have going on.   However the last time I checked, setting up an Internet connection is not expensive.  This should be complimentary to all guests.  In addition, they charge for using ANY application on the computer.  So I must forewarn you to go ahead and bring the laptop.  Save yourself the pain of going downstairs.  

    Tip: I know everyone loves to valet in LA however park on the side of the street and save yourself the $30 daily charge.  It will allow you to spend more money in Beverly Hills! ;)  Living in Chicago, we are masters at the game of finding cheap parking!

    Overall, I had a lovely experience and was able to get a great rate on the hotel.  I will definitely be making this my place to stay when I visit again!

    15/03/10 | Link | Rating: 4.0
    114. Emily B.
    I recently stayed at the Hotel Palomar in Los Angeles for 4 nights when I was in town on business, and it was definitely somewhere that I was able to relax and feel comfortable for the several days that I was there.

    By far the best part about the stay for me was the bed--the mattress was amazing and I wish I could have taken it home with me. I also really appreciate that Kimpton Hotels have free internet, because as a business traveler I find it incredibly annoying to be somewhere that I am charged $10-$15 per day just to check my email.

    The decor is nice and is in tune with the vibe in Westwood--very young and hip and fashionable without being pretentious. The location is on the west side so it took a while to get downtown or over to where TV studios were when we had interviews to attend, but it's really close to the forever traffic-jammed 405. The gym is decent for a hotel gym but not very big.

    On the service end of things, I found their room service and valet service both to be pretty slow when requesting things. If you need your car, be sure to call for it in advance and for the love of god DO NOT misplace the ticket with the number on it because apparently this is the only way they can find your vehicle in any reasonable amount of time. The restaurant service was also slow and poor which is unacceptable considering there was barely anyone there. On the upside, the food was delicious and not terribly priced by hotel standards.

    I would definitely stay here again when back in Los Angeles--the pros far outweigh the cons.

    13/04/10 | Link | Rating: 4.0
    115. Natasha S.
    We had a great stay at the Palomar -

    adorable guest rooms, large bathrooms, a super hip lobby with wine hour, and a cute (albeit, small) pool area were all highlights.

    If you're a cheapo like we were, you can park down the street for free!

    27/07/10 | Link | Rating: 5.0
    116. Flaming H.
    We stayed at Palomar in April 09. Compared to most hotels in Los Angeles and California in general, this place is outstanding. Quite European styled, modern and comfortable rooms and interieur, far away from the boring sand- and earth-colored US standart room boredom. We had a suite on 16th floor with large bathroom, jahcoozi, fantastic view on Los Angeles, panoramic windows. Classic!
    Who does not mind surroundings with large town blocks won't be disappointed. You'll go to Santa Monica or Beverly/West Hollywood within minutes by car. Next large supermarket is 3 minutes away. A plus: free Wi-Fi. Negative, bad parking situation and expensive parking charges if you park in the hotel garage.

    10/05/09 | Link | Rating: 4.0
    117. Andrew S.
    I came, I slept, I loved the bar...at Hotel Palomar!

    As a last minute decision to stay a night in LA, I was DISAPPOINTED...to find out that I had gone to UCLA for 4 years and never came to this hotel for a drink (it's literally less than 5 minutes away). My only excuse is sheer naivete. Artfully decorated (as most Kimpton hotels are), I entered the wine hour (free wine for guests between 5-6p EVERY night) in the restaurant/"living room" area. I'm not a wine snob, but I thought the wine was quite good. Also, there was a section in the lounge with a flat screen with XBOX and wait for it....Rock Band! Anyone can play (first come first serve). What a great introduction right after checking in!

    The room was very modern with comfortable beds. I grinned amusingly at the animal print bath robes. The staff gave amazing service and I especially recall the friendly conversations had with the front desk staff. I wasn't able to use the pool or many of the other amenities, but the hotel does have a great spa and is also pet friendly. Complimentary overnight shoeshine? Yes please, may I have another!

    Although the one night stay was a great deal (I got lucky on hotwire.com ), I would gladly pay more to stay here again. I thought I was a Starwood hotels kind of guy, but Hotel Palomar has more character and style. I will be back!

    P.S. There is a nightly parking fee of $30 if I recall correctly, but this is standard for nice LA hotels. What isn't standard is that parking is free for hybrid cars! I love green hotels!

    14/03/10 | Link | Rating: 5.0
    118. Debbie W.
    Stayed here with some girlfriends last Saturday and we couldn't stop oohing and ahhing!  I don't even know where to start, the decor is stunning, service stellar, rooms were so great and even the housekeeping staff went above and beyond to fetch us toothbrushes and toothpaste!  Reading the reviews here, sounds like Kimpton is delivering consistent outstanding service and it shows!  I wish all hotel chains were like that!  And now I understand why the parking didn't appear on the bill, I drive a hybrid RX!  Nice touch, saved us $35!

    I just can't wait to go back and try their famous restaurant.  What a wonderful experience.

    24/02/10 | Link | Rating: 5.0
    119. V L.
    Whatever the valet may charge, just remember its about $50 dollars less than a parking infraction. The kitchen closes early but HELLO its Westwood call PINKDOT  or for late night DAMIANOS it delivers 'til 5 ayem and of course there is always TG Express.

    02/05/12 | Link | Rating: 4.0
    120. R S.
    Solid hotel, great location. Easy to cab to San Vincente (about a $8 cab ride) where there are plenty of restaurants to eat at.

    The staff was very friendly. The room we had wasn't very large, but the view was great and overall it was clean and comfortable. I liked the decor inside of the rooms as well. The inside lobby is dark, but it serves well for the evening feel versus the day.

    Only complaint - the toilets flush really loud! It's similar to the airplane feel where you feel you are going to get sucked in. A few times I woke up in the night and could hear the toilets flushing of other rooms.

    Few things/Pointers:
    * You get a AAA discount that's great
    * They service complimentary wine between 5-6pm. Fun way to sit in the lobby and chat with other guests. I liked this touch from the hotel.
    * Valet is mandatory and expensive...so we just parked a few blocks behind the hotel itself for FREE (just be careful about hours/make sure to read the signs) and walked a few blocks up. Easy and worth it to not pay the $30+ /night

    Overall, I'd definitely recommend this hotel. I was pleased with my experience and would stay there again.

    23/09/12 | Link | Rating: 4.0
    121. Dave K.
    Unlike others, I'm not sure what the hype is about at this place.  Yes, the rooms are nice and decorated with modern furniture and comfortable beds.  Yes, the location is nice, particularly if you're going to UCLA, Bel Air, or Beverly Hills.  And there are nice touches like the free coffee and newspapers in the morning (in the lobby so you must go down to get them) and free wine in the late afternoon.

    But

    My "vista deluxe" room (1121) that supposed offered "sweeping views of the city of angels" (and for which I paid about 10-15% extra) simply offered an OK view of the apartments across Wilshire Boulevard.  Frankly, given the awkwardness of my check-in, I think this may not be a vista deluxe room at all and they simply checked me into a lower-class room without telling me, rather than coming clean.

    The lobby is always chaotic and not in a good way.

    The room service is a disaster.  The leek and potato soup was the first and only non-puree-ed such soup I'd ever seen -- it came with lots of lumps of potatoes (think hash browns) and this weak cream sauce.  The "club sandwich" wasn't bad but it didn't resemble a club sandwich.  Think two halves, not four.  Think chicken breast slab.  Think guacamole.  Not bad, mind you, but not a club sandwich.

    The bagel and smoked salmon wasn't bad (except for the pickled onions -- why not fresh bermuda?).  However, the pancakes were truly foul, covered in some disgusting mystery red sauce (guava?) and cracked cashews.  We took ten minutes doing surgery to try and make them edible, with only moderate success.

    That said, I had no room service menu in the room (something I pointed out to room service on day 1 and which was not fixed) so I had to order blind, simply by conversing with the person on the phone.  Perhaps I'd have been happier if I'd seen an adequate written description up front.

    24/10/10 | Link | Rating: 3.0
    122. Karla W.
    Stayed here in 2010 for about 2 weeks, first few days with Jade Healing services then for the rest of the time was able to stay in the same room, with a discounted regular hotel price. Room service was amazing. You do have to pay extra for parking but that is the trend for any of the hotels in the region and it was very reasonable for valet. Bonus: amazing pool and lounge!

    01/06/12 | Link | Rating: 5.0
    123. Tracy L.
    I love the Kimpton Hotels, and now I can add Hotel Palomar to the list.

    The decor is very appealing.  Our room with two queen size beds was a generous size. The bathroom was nicely done.  The blankets are SO soft.  The pool area looks like it came straight out of a Crate & Barrell catalogue, and although it was petite in size, it was enjoyable.

    My only complaint was the bathtub did not drain, so as I took a shower, my feet were emersed in two inches of water...yuck.  Two bad it was 2am, or I would have asked for another room with a functioning drain.

    19/10/08 | Link | Rating: 4.0
    124. Rainbow B.
    I was in town for a friends bday.  Had previous plans to have a party at Lola's.  We showed up 15 min late for a reservation and the table was given away (even after calling in to let them know we were going to be late, horrible customer service, will never go their again).  I called Hotel Palomar which is where we were staying and explained the situation and the hostess said "no problem we can definitely accommodate you".  With about 30 notice we showed up and were treated like royalty. Our party of 10 grew to appox. a party of 20 and we were still accommodated with no issues at all.  Josh was extremely friendly and helpful, as were the rest of the staff.  I sincerely appreciate all of your efforts in making it a perfect evening.

    18/09/12 | Link | Rating: 5.0
    125. Doreen E.
    Damn. Nice hotel. Friendly, attentive service. Beautiful decor. Tres chique. You walk in the door at 530pm and they offer you wine or beer, right off the bat (even a soda if libations aren't your thing). How's that for hospitality. At check in, the front desk guy found my name right away and gave me my room within minutes. So sweet, he wanted to make sure I got my free wine.  I told him I'd be back after I put my bags down. Wish I could have stayed for more than one night. I walked into my room and they hooked me up with a suite and champagne chilling in my room. I hope to be back soon. My favorite hotel ever.

    Points to note, this is hotel is perfection. Free wi-fi in your room, robes, turn down service, coffee and tea in the morning, and little boxes in the bathroom with qtips, etc. They've even got a list of items they have downstairs in case you forgot anything (like toothbrush).

    22/06/08 | Link | Rating: 5.0
    126. Jane f.
    What a great redo.  I actually spent time here when it was the old hotel.  Pretty run down before, but, WOW!  What a change for the better.  I loved my stay there.  The staff was fabulous.  The valet parking staff was quick and efficient.  The lobby staff was friendly and courteous.  They had ice fruit water in the lobby.  

    I've met friends here for drinks.  This place is totally professional now.  Uber hip in my opinion.  Will definitely enjoy coming here again.  The hotel is surrounded by this quaint, quiet neighborhood right behind the hotel.  It is loaded with houses from the 30's and 40's and walking in this neighborhood it is like going back in time.  I love walking there.  It is so peaceful.

    01/11/11 | Link | Rating: 5.0
    127. Jolly M.
    Attended a wine event and reunited with an old friend 26 years later. I was his guest. Personnel/Staff hands down 5 stars. Lamb chop was excellent. Decor beautiful. Unable to provide a full rating due to the event was in the lounge and  I was not an overnight hotel guest.

    14/02/11 | Link | Rating: 4.0
    128. Lisa R.
    So I met my fellow valentine-less friend out last Friday. She lived in Bev Hills and I was staying in Santa Monica, visiting from San Francisco. Since I was familiar with Kimpton Hotels in SF, I suggested meeting at one in Westwood and we landed on Hotel Palomar. For a place that neither of us had known before, we were both pleasantly surprised. The modern and warm atmosphere that one expects from a Kimpton hotel was there but it was not just professional, but notably personal. The staff were warm and friendly. Our bartender was charming and informative and he never seemed rushed even though it was a busy night. He made great drinks too (LOVE a place that uses fresh juices versus mixes). The food was just okay but if you want great atmosphere, a  cool crowd and good drinks, this is a perfect place (good for getting cozy too...'cept I didn't have a valentine). And if a bartender with a very distinctly Italian name serves you, ask him to make you a margarita. You will not regret it!

    18/02/14 | Link | Rating: 4.0
    129. Ana C.
    I'm a fan of many of the Kimpton Hotels, but this hotel is stellar in many ways:

    * Conveniently situated within a few miles from Santa Monica and 5-10 min drive from rodeo Drive.
    * Staff is very polished, friendly and accommodating
    * Complementary wine hour every afternoon
    * Decor is modern and trendy, gorgeous lobby
    * Guest rooms, have a nice vibe and beds/pillows are very confortable.
    * Valet ( this is the only parking option for $30/per night) could be a con, but since they were so nice and had my car up front promptly i would say is worth the 30 bucks.

    My stay this past weekend was very pleasant; i will be returning soon.

    13/07/11 | Link | Rating: 5.0
    130. Joyhan S.
    I've had the pleasure of staying at various Kimpton establishments on both coasts and  this particular Palomar by Kimpton is one of the best.  

    Service is stellar, staff is wonderful and beds were oh-so-comfy.  
    Lovely boutique rooms with very nice bathrooms at a reasonable LA price.  Valet is around $30/day with limitless in-and-out.

    The location is very close to Westwood Village and the 405, although traffic is almost always a bitch in that area no matter what time of day it is.

    I took the chance to check out the restaurant/bar in the hotel and I highly recommend the Mac and Goat Cheese with a Dirty Martini. Nom nom yum yum.

    27/11/10 | Link | Rating: 5.0
    131. Paul M.
    A very nice hotel with friendly staff and impeccable cleanliness. The rooms are very classy without being too stuffy. Comfortable beds, big screen TV and beautiful bathroom. Highly recommended.

    28/11/12 | Link | Rating: 4.0
    132. Kristi D.
    Nice hotel, especially for being dog-friendly.

    Pluses:
    + Comfy bed
    + Friendly staff
    + Convenient to freeway and walking distance (2 miles) to Beverly Hills
    + Pretty Area
    + Views (depending on what room you stay in)
    + Nice pool with a fireplace for the evening
    + Hosted wine hour
    + Yummy room service
    + Free wifi if you are an in-touch member
    + Very clean (although not the windows).
    + Decent cable, nice flat-screen hotel.
    + Very quiet

    Minuses:
    - We requested an upper level room and were placed on the 7th floor (it was not a busy weekend so not sure of the reason for this).
    - No coffee maker in the room - apparently you can request one but it was too late by that point. I've never experienced this before.
    - Water does not get hot enough in shower.
    - Our dog's name was not listed when we came in, we had to ask for it to be written.
    - Musk scented bath products. Ew. Many people can't stand that smell. Good thing we brought our own toiletries.
    - Decor was animal-themed with bright red bathroom doors. Neat idea but made the overall experience seem kind of tacky.
    - No large-dog bed.
    - One of the bathroom lights was on a 10/15 minute timer that goes off in the middle of your shower leaving it kind of dim. It was annoying.

    All in all this was a positive experience. For 200ish a night I would give them a 3 but I add a star for being a higher quality hotel that allows dogs with no size restrictions. I would stay here again because of that. I recommend you pick an even-numbered room as that side has nicer views. Bring your own bath products if you don't like musk.

    27/04/11 | Link | Rating: 4.0
    133. Andrea M.
    I love this hotel.  Right now, I am staying at this hotel for at least a month due to a leak in my home.  I have to say, this hotel has made a horrible situation maneagable.  They have been very accomodating and kind.  It shocked me on my second day to run into a valet, and he remembered my tentative check out date. We had didn't really even talk that much before, he just remembered seeing it when he got my car.  The staff has all been so sweet to me and my pups.  

    My room is a king spa suite.  I was blown away at how awesome it was when I walked in.  They do everything possible to make you feel comfortable.   A nice touch was a call within 5 minutes of walking into my room from housekeeping.  They wanted to see if there was anything they could do to make sure my stay was easier. Such a simple and sweet thing, actually put a smile on my face.  The room is huge and the bed is super comfy.  Also, I love coming back to the hotel for free wine from 5-6.  

    Another wonderful thing about this hotel is the pet policy. They do not charge for pets and they do not have a cleaning fee.  They offered me a pet bed.  The pooches also loved their welcome gift.

    In an extremely stressfuly time right now in my life, it is nice to have Hotel Palomar make things more manageable.  I highly recommend them and will be recommending them to all my friends.

    Thank you Hotel Palomar.

    02/10/12 | Link | Rating: 5.0
    134. Sarah C.
    I travel for business about half the year so when it comes to hotels, I find myself to be a tough reviewer as I have stayed in hundreds but also fair as... I have stayed in hundreds.

    The Palomar is part of the Kimpton Hotels family, of which I am quite fond and also a member of their InTouch program. Unfortunately, I didnt feel that the Palomar was one of their best offerings.

    The hotel itself is cute, with a marble lobby and fun design. The rooms offer up ETRO products in the bathroom, animal print robes, flat screen tv, half back chaise and I had a lovely view of Los Angeles from my window. There is a gym - small and not much to it but clean and equipped with basic weights and treadmills & ellipticals. They had a great coffee bar in the am with a wide variety of selections - decaf, french press etc.

    That being said, a lot about this hotel was irksome, especially if you are staying for business. I couldnt connect to the wireless (which I found to be too pricey) - my iphone, ipad and laptop would not connect. The front desk connected me to their IT center. For the next 45 minutes I sat on the phone and the IT guy ultimately could not get anything to work, saying that it was my devices having some sort of block to the wireless, so an ethernet cord was sent to my room. Great for my laptop, not great for my other devices. My four colleagues, all also staying in this hotel, all had the same problem which made me think this was actually a hotel wide thing but the front desk just wasnt admitting it.

    On the dry cleaning services, they dont offer pressing, ironing or steaming services, you have to pay laundering prices and their turn around time was so slow. The laundress told me she would work out a special rate for pressing and that the clothes would come back that night.... although they came back the next day in the evening and the rate was not discounted.

    The in room dining is lackluster. Their arent many options past 930 pm, the restaurant closes fairly early. However, I will give them props for having fast service, I never waited more than 25 minutes.

    Lastly - CHECK YOUR BILL CLOSELY. At checkout they asked if I wanted to just charge to the card on file, but luckily I asked if I could see an itemized receipt first and thank goodness I did as they had completely incorrectly billed me. Due to the internet debacle, I was told that I would have no internet charges yet they had charged me for the internet (which again, I found to be expensive). Additionally, they had not included my $29 a day food credit and they had me down for charges for the mini bar although I had the "raid the minibar" card and had only taken one item on one day. They also charged me for the dry cleaning. However, to their credit, I explained to the woman at the desk the various charges in dispute and she was able to remove everything. It took a few minutes but in the end I did get my bill correct.

    All in all, the hotel had a friendly staff and it was cute but LA has much better offerings.

    20/02/12 | Link | Rating: 2.0
    135. Jacob O.
    Great Westwood Hotel.  We couldn't have picked a better place to stay for one night on the Westside.  From the Valet drivers outside to the bell lady to the front desk, we were treated with respect and kindness.

    The best part is they are dog friendly.  We brought our dog Honey and they treated her like another person in our group.  She got treats and they learned her name and always asked how she was doing.  They also write your dogs name on a bone-shaped board outside the hotel, so everyone knows who all the buddies are.

    The rooms are fabulous with amazingly comfortable beds, a big bathroom (with great toiletries provided), and beautiful decor.  Free Wi-Fi after you join the Kimpton Hotel Club (which is free to do).

    The complimentary wine and music from 5-6 is a great touch--very relaxing and a great way to start out a fun night or relax before dinner.

    No problems whatsoever.  I will definitely stay here again when I need a hotel near Westwood.  Thanks Hotel Palomar!

    30/10/11 | Link | Rating: 5.0
    136. Mocha G.
    Feeling very hip and chic staying here. We did not come with a dog, but saw the welcome signs for the dogs staying here and the welcome bowls of water for them. Upon entering the lobby, the the decor was very eclectic. Lots of people lounging around with lots of spaces for people to visit. They offer fresh fruit or vegetable infused water each day to quench your thirst. Nice touch.
    There is an adjacent bar for late night nightcaps.
    There is complementary coffee each morning downstairs and a paper at your door each morning.
    The rooms were lovely, beds were comfortable. We had a huge red sliding bathroom door. We got a a big laugh out of the animal print robes supplied in each room. I wish there were more electrical outlets in the room to charge up i pods, cell phones.
    There is a pool in a very narrow space but they used lots of mirrors to enlarge the space.
    Great staff and valets.  Valet parking not cheap.

    26/09/12 | Link | Rating: 5.0
    137. Rana A.
    One word to describe this place: SWANKY

    Stayed down here while on business trip and it was FANTASTIC! My co-worker and I arrived around 8:30pm and both the bellhop, valet and front desk clerks were quick, helpful and humorous.

    I got to my room (which was reserved as the Deluxe King) and saw that I was in a double. I called the front desk and they changed rooms for me right away!!

    The Room was amazing! Soft comfortable pillows and the sheets were soft, which made getting up at 6am difficult. The room had free wi-fi (so does the entire hotel) and cable television on a massive flat screen (including HD channels). I ordered room service which was delicious!

    After my shower in the morning I got to snuggle in my choice of the Zebra or Leopard print robe...RAAAAAAAAAAAARRRRRRR

    In the morning they had complementary organic coffee and teas. A bit on the pricey side, but I would stay here again!!

    31/03/09 | Link | Rating: 5.0
    138. andy w.
    Great hotel.  Great staff.  The arrival experience was great with early check-in available, and the staff somehow put us with our friends on the same floor.  Room was AWESOME.  Very clean, comfortable.  The wine hour was something new to me, and it was just a nice experience with helpful staff (again).

    When I came home, I saw two charges on my credit card bill for one car parked.  I emailed the hotel via the Kimpton site - no response.  I called the General Manager and then received a call from finance I believe - no apologies - but just an acknowledgement and said that a credit would be sent back to my card.  Not sure whether this was the best way to handle the situation, but it certainly didn't work for me.

    10/12/10 | Link | Rating: 3.0
    139. Julie P.
    I was so disappointed with Hotel Palomar.  The most recent visit was our second time staying here because we just love the Westwood neighborhood.  I wanted to give it another chance, but Hotel Palomar didn't make the grade.  The rooms are just ok, decent size.  The bed was horrible, lumpy and sloped to one side.  The TV is satellite and we couldn't get consistent reception for any channel.  The valet is perhaps the worst part of staying at this hotel because they're way overpriced, the service is unbearably slow, and the valet staff don't seem professional/experienced.  Most of the time we have to open our own door and wait forever for someone to come over and acknowledge that we are there.  Tell me, what does the $38/day pay for?

    03/09/12 | Link | Rating: 2.0
    140. Dan S.
    *First-I am a BIG Kimpton Fan, they just nail it every time
    *Second-This property was par for the course which means it was stellar
    *They need to work on their front desk staff, if you are the face of the hotel, you need to have sunshine coming out yo ass and they def. didnt
    *The rest and bar is pretty damn on it, great food and drinks

    13/10/09 | Link | Rating: 5.0
    141. Marian K.
    I enjoyed every aspect of this hotel.  
    ~Modern decor, clean, comfy beds, decent room layout.  
    ~Pool temp is perfect for a swim, the lounge chairs are comfy.  Sunshine all day despite the tall green hedging.  Robes and beachtowels were soft and comfy.  
    ~A .6 mi walk to Westwood Village, home of UCLA, with tons of eateries and a Trader Joe's.  Complimentary rides also offered, but we preferred the walk.
    ~Lobby has Infused water, great coffee set out at 6 am, or at the front desk earlier.
    ~Staff was helpful and friendly.  Front desk printed our boarding passes, no fumbling with hotel printers.
    ~Restaurant offered interesting menu.  
    ~We rented a car; parking is expensive ($34/night).  You text the valet your ticket number and car is brought up fast.Valets were quick and efficient, offered bottled water for every trip.
    FYI Bus line across the street has express to Santa Monica 3rd St Promenade for $1.50.
    Great stay.  Loved it.

    27/08/13 | Link | Rating: 5.0
    142. Jeff O.
    Great hotel in a good location. Technically it's in Westwood but it's not walking distance to most of the dinning and shopping, still a short drive to Santa Monica and even closer to Beverly Hills. I've stayed here three times and the lobby is very impressive, the rooms are clean and decorated in a fun way, the pool area is small but relaxing. There's not a large amount of seating around the pool. The restaurant is good but I would suggest making reservations at Hatfield's if you want a great dining experience.

    This is a great affordable option in a great location.

    26/01/09 | Link | Rating: 4.0
    143. Lindsey C.
    So people seem to like this hotel, but our experience was really bad. The hotel manager, Caroline Dyal was the primary source of the poor service.  The valet and regular desk people were certainly fine, but management was maybe the worst I've ever encountered.  The hotel was overbooked, so our reservations (that were made 3 months in advance) were not valid and when we showed up they told us they had no rooms available.  I somewhat understand overbooking, but here were some problems that were within the control of the hotel.

    1.) They knew we would not have a room, yet failed to call us during our travel to the hotel.
    2.) When we called on that day, and 2 days prior our hotel room was confirmed
    3.) They offered to move us to a hotel 12 miles away that was 1.5 stars worse than the Palomar telling it would be comparable.  Our later research indicated this was not so.
    4.) Ms. Dyal lied (and I mean emphatically and adamantly) to us saying that a refund was impossible, yet after an hour + on the phone, this was not impossible

    Overall, I would avoid or call more than twice before arriving to ensure that a room is available, and if possible try to speak with someone other than Ms. Dyal.

    31/12/10 | Link | Rating: 1.0
    144. Diana M.
    Very Nice Hotel.

    I need to have my room look like this someday.

    Btw- $30 per night for valet.

    11/07/11 | Link | Rating: 4.0
    145. Jen F.
    I am on the fence about Hotel Palomar.

    The hotel itself is trendy.  Apparently this place is very dog-friendly judging by the bone-shaped sign when you walk in displaying the names of all the dogs staying there.  Thanks for the info, Hotel Palomar.  On the other hand, I can't take a shower without thinking, "wow, at some point, someone washed their flea-ed up dog in this tub."

    Speaking of the shower, the water takes a few minutes to get decently warm.  Wtf.  I'm not patient enough for your shenanigans.

    Wine hour, from 5-6pm in the lobby, is awesome.  How did you know I needed a glass of wine after my day?  Genius.  That made my afternoon.

    Sign up for their rewards program and you get free wifi.  Sweet deal.

    The gym is actually really nice.  There are two ellipticals, four treadmills, free weights... I was pleasantly surprised.  I had a great workout.

    The complimentary morning coffee in the lobby was nice.  I was worried when I didn't see a coffee maker in my room!  Unfortunately by 8am they already ran out of milk and stirrers... and after asking for more, the staff showed no intention of refilling the supplies.  Not coo.

    I know my review may sound a bit negative, but I haven't gotten to my biggest qualm yet.  Granted this hotel is a lot nicer than 70% of the hotels I've stayed at, poor customer service just irks me.  One of my co-workers missed his flight and couldn't check in until the next morning.  Although my other coworker told the front desk person to KEEP the room and that he would be there in the morning, when my coworker checked in, his room was given away!  It wasn't like he wasn't going to pay for the room.  It was an error, but a pretty big one.  Whoopsie grande.  Front desk man knew it.  And while they were helpful in making sure my coworker got a room at another hotel (2 miles away), it is a pretty serious error to make.  I also heard someone come to the front desk and remind the guy to send him his password and the man said "they were swamped."  Overall, I would say the front desk needs to be more diligent in serving its customers or hire some more staff if it's that big of a problem.  If it weren't for this, I would give Palomar another star.

    18/04/11 | Link | Rating: 3.0
    146. Kim C.
    Beautiful stylish hotel in a great location.

    Complimentary wine in the late afternoon, coffee bar (including tea & iced coffee) in the mornings. I didn't bring my dogs but there were a ton of people who did.

    Only 4 stars because parking is expensive. Street parking is close by in the neighborhood behind the hotel...

    15/08/11 | Link | Rating: 4.0
    147. Michelle R.
    Girls' weekend in LA. Me and the bestie decided to return to the Westwood stomping grounds of our undergrad years and indulge in our favorite 3 verbs: eat, sleep, and shop. Hotel Palomar was a good choice -  excellent location, decent rates, friendly service.

    When we first pulled up to check-in, the valet was a little (actually, kind of a lot) sluggish so we reversed out of the driveway and continued up Wilshire so we could touch all the pretty things at Barneys. Upon return, the valet was ready immediately. The lobby is sleek and elegant and check-in was easy.

    The room was not quite as impressive. The decor was aiming for contemporary chic but kind of missed it's mark with the blood-red accents that made me think "massacre" and the snakeskin dresser drawers (I hate snakes!). The bathroom was pretty basic except for the above-counter sink. The beds were decent. Traffic from Wilshire below was not as loud as I thought. But what I heard a lot of were toilets flushing ALL night. Either our neighbor was having some GI issues or the plumbing was just really loud. And make sure, you're Do Not Disturb sign is turned the correct direction. When housekeeping walked in, there were no apologies. She pointed out my error and stood there as if I had greatly inconvenienced her. Uh...Sorry? Overall, it's kind of like your basic hotel building with some fancy accessories to make it more stylish.

    I do give kudos for the pet-friendly services.  If I were to take a road trip with my pooch, I'd be happy to bring him here. Minus the mongrel, Palomar may not be the top of my list, but worth a stay since the price is right.

    02/09/11 | Link | Rating: 3.0
    148. Shelley S.
    Non-opening windows mean rooms are stuffy and unpleasant. If you don't mind that fresh air never comes in and the same stale air and germs keep circulating, you might like it. It grosses me out.

    11/10/12 | Link | Rating: 1.0
    149. They Call Me I.
    I really enjoyed my time spent at this hotel over the weekend.

    I stayed in the Vista King Spa Suite which consisted of a living room and 1 bedroom, 2 televisions, and other wonderful ammentities you would expect from a luxury hotel.

    The hotel itself is very posh, modern, luxurious, and has a real nice vibe to it! The valet is very accomodating (as they should be, but I felt it more so at this hotel)... and I really liked hanging out in the lobby which has a fireplace and delicious free coffee and tea for guests.

    Bonus: when I entered my hotel room there were 4 milk & white chocolate strawberries for my indulgence, along with other goodies!

    I'm a definite fan of this hotel...and I look forward to staying in the Presidential Suite next time (just gotta remember to reserve it in advance! Lol :-)

    22/05/11 | Link | Rating: 5.0
    150. Steffani N.
    I just had the most pleasant experience at Hotel Palomar. My mom was recovering from surgery in the UCLA hospital so I wanted to stay nearby. After a long and exhausting day at the hospital, I showed up at the hotel to check in. Juan at the front desk was extremely friendly and offered his thoughts and prayers for my mom. I obviously looked exhausted and stressed out, because he offered to send a glass of wine up to my room. After the day I had, it was music to my ears!!! I'm not sure if this is standard practice, but either way, it was incredibly nice.

    The hotel also has a complimentary shuttle that takes you anywhere within 3 miles of the hotel, so I didn't even have to drive to the hospital the next day. The staff was friendly and courteous all around.

    Parking is expensive, but you can always park on the street after dropping off your luggage. Plus valet parking is usually pretty steep... I stayed at a place in SF that charged $50! The food was also pricey and in huge portions. I spent $30 on coffee, OJ ($4 each, WOW, and the coffee was weak... make it a big stronger for us coffee nuts!), scrambled eggs, and yogurt with fruit and granola. I only ate half of it and I was starving! I definitely recommend sharing plates if you're on a budget.

    Overall, great stay at Hotel Palomar. It will be my hotel of choice any time I come into the area!

    21/04/13 | Link | Rating: 4.0
    151. Deepali D.
    I stayed here for 3 nights November 2013 and loved it. One of the best hotels I've ever stayed at. Decor is beautiful, modern, clean. Service is terrific: front desk staff very friendly and professional, in room dining always came within 30 minutes, and my late check-out needs were accommodated without issue. The amenities are just right for someone traveling on business: quiet spacious room w/ desk, free wifi, nice fitness area, pool, near UCLA (note: up-hill walk), and complimentary bike available for the day.

    10/11/13 | Link | Rating: 5.0
    152. Kirstin E.
    5 stars times 10!

    I am soooo glad I found this hotel! This will forever be the hotel we stay at when we visit the sister in law's family!

    This hotel is super dog friendly! We brought our little shih tzu Ladmo along with us and he had a great time! The staff even treated him like a guest. And the best part, they don't charge a pet fee! Freaken amazing! They have a little sign at the entry that lists all the dogs names that are checked into the hotel, there were 28 dogs that weekend (thanksgiving weekend) All sizes to!

    The rooms themselves are very very nice. Very trendy but not over powering at all. The bath products provided were nice. Our room didn't have much water pressure but the water was nice and hot for all showers. The beds will make you want to stay in bed all day. I DO NOT sleep in at all and I slept in all 3 mornings. The beds are just amazing!

    Oh! And make sure you get up early enough to catch the coffee, tea and hot chocolate station! Do yourself a favor and double fist it. The coffee and hot chocolate are to good to decide between, you'll need both, trust me.

    We cant wait to go back to LA for a visit and another great stay!

    05/12/11 | Link | Rating: 5.0
    153. Kristi W.
    i really like kimptons, and this is the only one in LA.  it was convenienty located near the places we planned to be (West LA, West Hollywood, Beverly Hills) but there isn't much within walking distance of the hotel.  but, it is LA, and there are a few restaurants and a whole foods nearby, which helps.  

    the hotel is a typical kimpton - trendy and modern design, free wine hour, dog-friendly, comfortable rooms, free wi-fi.  we stayed in a vista king spa suite which was very spacious and had a great view.  it was definitely well set up for business and vacation travelers.  the staff were great, and though parking was pricey ($30/day plus tip each time you get or park your car), the valets were very nice and professional.  overall, we really liked the hotel and would definitely stay there again.

    04/12/11 | Link | Rating: 4.0
    154. Joanna M.
    Stayed here for one night and we were pleasantly pleased with this hotel. Super cute inside (chic/artsy decor) and I LOVE that the hotel is pet-friendly; nothing puts a smile on your face like having the elevator doors open to an adorable bulldog standing there :)

    Cute rooms with great style. Love the art and the splashes of color! And animal print robes!!

    Everyone we encountered, from the moment we stepped out of the cab with our bags and all the way through to check-out, were all very friendly, courteous, and attentive. Very pleasant staff!

    Within walking distance of the goodies of Westwood and the UCLA campus. Would highly recommend this hotel, especially if you're traveling with pets!

    07/02/12 | Link | Rating: 5.0
    155. Victoria S.
    Hotel Palomar is amazing and the entire chain of Kimpton hotels certainly has my business for life! We checked in around 10/11 at night after our wedding for our honeymoon. It was always a dream to have a hotel room with a jacuzzi bath so that's how we found Hotel Palomar when we did a google search. It did not disappoint. The room was beautiful as was the bathroom. Love that there were sliding doors to close off the living room, made it very cozy at night. I love love love the things they do for guests (they do cute things like getting a goldfish for a sad guest...you'll see if you follow them on facebook) and that they allow animals! Also our flight wasn't until 9pm the next evening and had nothing to do so I asked the front desk for extended stay and they let us stay till 5pm at no extra cost since "I was a bride and all, have to make the bride happy" as he put it. I thought was so generous and sweet, every encounter with the staff made me smile and they are so outstanding, between the animals and the outstanding services, it doesn't get any better than this place! =)

    15/07/13 | Link | Rating: 5.0
    156. Allison S.
    During the last week of July 2011, my best friend Mike G. and I took a whirlwind roadtrip from San Francisco to Los Angeles and back in one weekend. This was the fourth stop on the trip.

    After a fast drive down I-5, Mike and I arrived in LA in the traditional manner: a dead-stop traffic jam on the 405. Awesome. Past that, we arrived at Hotel Palomar, handed off the keys to the car, and checked in. We were early, and our room wasn't ready, so they held our luggage and we headed out with a little map from the concierge containing restaurants to grab some lunch at within walking distance. Everyone was incredibly nice downstairs, and if it's one thing you can count on at a Kimpton Hotel, it's over-the-top, verging-on-campy design--which, in LA, is exactly as it should be.

    After a disappointing walk and lunch (LA is seriously such a weird city: two blocks from the UCLA campus, and the only restaurants around were chains and sketchy looking sushi. No cafes? No mom and pops? If they're there, Yelp failed me), we headed back to the hotel, and got into our room. We had a regular room, but got a great rate for a single, Saturday night stay. I was definitely pleased with the accommodations. Mike and I showered and got ready to head out.

    It being LA, our destination was not within walking distance of the hotel, so we asked the guys out front to call a cab for us. We were very surprised when the bellhop who had handled our bags drove up in a hotel SUV and told us to get in, that he would be driving us to our destination.

    AWESOME! On the drive over, he gave us tips for places to check out in the area and restaurants that we'd probably be able to get into without a reservation. Very, very cool. And then the best part: he gave us the phone number of the hotel so that we could call for a pick up later that night, saying, "It's really no problem, we aren't very busy past midnight and cabs can be hard to find."

    Five stars for that alone!

    Sadly, we missed their free wine hour, as well as the movie on the roofdeck, but I took advantage of the morning coffee before we headed out.

    Definitely recommend this hotel. High five.

    05/08/11 | Link | Rating: 5.0
    157. Doug S.
    Perfect hotel to stay, if you need to go to the. Jules Stein Eye Hospital on the UCLA campus.
    Easy access from the highway
    Valet parking
    Modern and clean rooms
    Safe neighborhood
    Lobby was hopping during happy hour, with a well healed and trendy crowd.
    Room service pancakes were not editable, and sent back
    WHAT, no coffee maker in room( only had this problem at the Four Seasons)
    There are restaurants and fast food within walking distance of hotel.
    Room rates vary, so check carefully on there web site, and call up also.

    21/01/12 | Link | Rating: 4.0
    158. Stephanie L.
    Fantastic everything!! Pet friendly hotel with complimentary wines/water in the lobby during the evenings and teas/coffee/water in the morning. I love this plae and am so happy to have discovered this extraordinary gem! I will always stay here when in the area!

    19/11/12 | Link | Rating: 5.0
    159. Yelena M.
    nice clean hotel, pretty good happy hour drinks at the bar, pet friendly which is really cute!

    29/12/12 | Link | Rating: 5.0
    160. Irina S.
    Chic and modern hotel in a great location, Westwood, LA.  Very close to Rodeo shops, Santa Monica, and Beverly Hills. Loved the complementary wine hour, I believe it's from 5-6 pm. Exellent service.  People as well as  pet friendly. Would definitely stay again.

    07/10/12 | Link | Rating: 4.0
    161. Isabella B.
    We have struggled through a long-distance relationship for the past year, and decided to spend our anniversary weekend at Hotel Palomar. BEST. DECISION. EVER.

    Originally, we had booked a King Suite--mostly for the raving reviews on the fuji soak tub.

    The hotel doesn't look too special on the outside (in comparison to the nearby hotels and condos along Wilshire) but looks FABULOUS on the inside! The staff was extremely friendly and helpful. I didn't really hear him when he was giving us a few details about our room because I was too excited, and when we handed me our room key we headed for the elevators. I looked at the key card and realized what he had said...he had wished us a happy anniversary and had upgraded us to a Presidential Suite on the 19th floor!!!! When we got to the floor, I didn't know what room we were supposed to go to because there were two room numbers written on the key card..that's right...the Presidential Suite is TWO HUGE CONNECTING ROOMS. Needless to say, we were VERY impressed! But that's not the end of it.

    The decor inside was AMAZING and the view looking over Wilshire and beyond was just stunning. On the table, the concierge had left us a "Happy Anniversary!" card, complete with a tray of cookies and chocolates and a bottle of wine. "Wow" does not encompass what we felt then.

    Then, onto the master bedroom! The bed was HUGE and COMFY. I think even more amazing than the bed (and the room and the anniversary gift and the upgrade?) was the BATHROOM. The shower was frosted glass on one side and clear glass on the other side. The tub was GINORMOUS. It was literally like having a jacuzzi in our bedroom, with a window from the jacuzzi looking into the bedroom. I mean, if you really wanted to, you could probably drown in that tub...that's how big it was. Complete with jets and different jet settings and all that jazz. Oh yeah, we enjoyed that tub as much as we could.

    Our only complaints: the tub takes FOREVER to fill. Water trickles in from the little jets on the side slower than a snail's pace. The wait is worth it for sure, but it did take about 10 minutes (we drank some wine while it filled).

    Also, the "furry animal print bathrobes" are just weird. Not comfortable, and just bizarre. But hey, that's nothing considering everything else.

    They also have this great DROP-OFF ONLY shuttle service anywhere within 3 miles of the hotel. This was handy, as I reserved a Zipcar quite a few blocks away so we could get dinner in Hollywood and I didn't want to walk over in heels.

    WELL worth the money. The staff was friendly and wonderful and attentive. Room service was delicious and timely. I wish we could have stayed there forever...

    The next time my boyfriend and I see each other, we're definitely staying here. And giving Kimpton Hotels another thought if we travel anywhere else.

    12/08/11 | Link | Rating: 5.0
    162. Kristin B.
    I've always wanted to stay at a Kimpton property since they just seem so cool and i finally got the chance thanks to a great priceline deal.

    i loved everything about the hotel including the decor, staff, service, ammenities...front desk staff and the valet guys were super nice and friendly and were def accommodating to any help that i needed. Will at valet even gave me great insider tips on directions to a nearby restaurant so that I wouldnt get lost haha. the hotel is in a great location near Westwood - close to beverly hills and santa monica which is where i needed to go for my weekend getaway.

    i didnt feel that the room was too small at all - plenty of space for 2 ppl and the decorations were funky esp the leopard print robes available to guests haha. also it's so nice that check-out time is at noon - gave us plenty of time to grab some complimentary coffee from downstairs and lounge in the room....def cant forget about the hosted wine hour from 5-6pm - getting a couple of glasses of wine in before dinner def saves some $$$ haha. i dont know if i could afford to pay regular price for a hotel like this but for a great reduced priceline rate, i def recommend staying at the Hotel Palomar!

    26/10/09 | Link | Rating: 5.0
    163. Mark H.
    Staying at Kimptons very often I'm used to the welcome e-mail from the hotel.  However, the Westwood welcome e-mail threw me off a bit.  They were asking me to send in something for them.  A photo of someone or something I care about.  I was definitely intrigued and sent off a pic of my girlfriend and I.

    When I arrived, late at night, to check-in I was quickly told I was being upgraded to a Spa Suite on the 16th floor, so it may have even been a Vista Spa King Suite.  This is usually the category I purchase when traveling with my girlfriend, so I knew what to expect and it actually went beyond those expectations.  The elevator was red and continued the ambiance I felt downstairs.  When I got off and started walking to my room, I was really happy to have to keep walking and walking.  I love being away from the elevators and being at the end of a hallway would really help to keep down the hallway noise.

    The room was very large.  Even though it's listed as being the same size as most other Kimpton suites I've stayed at in the last couple months, it felt much larger.  It has a very good layout.  For once, the two TVs, including the bedroom TV were in easy to view locations.  I was also welcomed by the photo I had sent in!  A very nice touch.  Was it the best quality photo? Not really.  But it definitely brought a smile to my face and I really appreciated the staff taking some time to make me feel at home.  I was also welcomed by my IC amenities, including a huge plate of berries and a great bottle of wine.

    The room was great overall.  The views of the city, during the day and night, are excellent.  The bed was super comfortable and the bathroom is huge.  Everything was very clean and in very good condition.  I slept very well and I never heard a single sound from outside or the hallway.

    In the morning I ordered breakfast and it arrived promptly at the time I requested and with everything I wanted.  Breakfast was delicious and competitively priced with other in room breakfasts.

    There was only one small problem, which came after the stay.  Every InTouch member, whether base or IC, is entitled to $10 credit from the mini-bar.  I usually grab a bottle of water or a drink.  This time I got a litre of water.  I was incorrectly charged for this after checking on my bill a few days later.  Mistakes happen, so I called the hotel and left a message for accounting.  A little over an hour later I got a call back and within a minute, she apologized for the mistake and promised me a refund for the water.  It would have been nice if it was never charged, but I'm glad to know the staff here is quick to respond and solve a problem.

    Overall the stay was amazing, easily one of the best Kimpton stays I've had this year.  The staff here was friendly and eager to help me out with anything I needed to make my stay more pleasant.  Next time I'm in LA, the Palomar will be at the top of my list of hotels to stay at.

    25/04/12 | Link | Rating: 5.0
    164. Melanie S.
    I stayed here for a few days this past October so this review is largely from memory.

    It's a great little boutique hotel located near UCLA - Westwood on Wilshire Boulevard. The decor is trendy, but not overly so, just sleek and modern, with a decidedly New York feel.

    The bed was quite comfortable, which is really important to me because there's nothing as comfortable as my bed at home. The shower had good water pressure, also hugely important, as I like to take long, hot showers and if the water just trickles out, I'm not a happy woman.

    Front desk staff was energetic and most helpful. I talked to the same guy a few times and he remembered I was from Chicago and gave me a hard time about my accent (accent? what accent?), but it was all in good fun.

    It's close to shops, theaters, bars and many restaurants, but since it's been many years since college, I felt a little out of place at a lot of them. Not that this is a reflection of the hotel, just an observation of the area it's located in.

    The best part was the free wine in the lobby during happy hour and the very generous pours of good red wine.

    I'd stay here again without hesitation.

    13/01/10 | Link | Rating: 4.0
    165. Sarah M.
    I love Kimpton hotels. Love, Love, Love them!

    I've stayed at the Hotel Monaco in Portland but I liked this hotel much better, and Hotel Monaco was still great!

    The decor here is trendier, sleeker, and more fun. I love the color scheme - turquoise, red, black, and white in our room. We had a king deluxe room and because we are frequent stayers, we got a room on the 18th floor. Not the greatest view, but I was happy to have a room so high up!

    The location was not bad...I didn't realize the Golden Globes were going on this week so it was only a mile away from all of the festivities. It's about 15 minutes (technically...without traffic which never happens) to Hollywood/Beverly Hills.

    I was a little nervous about booking a hotel in LA because I heard that there are some sketchy areas but this hotel was in a great, very safe-feeling area.

    The service was impeccable, the room was clean, and loved the Aveda bath products. (Rosemary Mint...mmm...)

    Only negative...the parking was ridiculously priced, upward of $30 a night. The perk was that it was unlimited in and out - but the rest of LA seemed to be less expensive with regards to parking.

    Despite this, I would gladly recommend this hotel to anyone and will be back here again if I'm ever in the area.

    20/01/11 | Link | Rating: 5.0
    166. Jen H.
    HUGE HIGH FIVE TO JOSUE @ the front desk.  You are so awesome & professional, thank you for being so good to my coworker & me.  You catered to our every need & called us by name each & every day, you really made us feel like veeps.

    Since my last stay, the shower drain issue from before is gone, the front desk & valet staff continues to rock, and the drink tickets & warm hospitality kept coming (too bad I don't drink that much...anymore...).

    07/05/10 | Link | Rating: 5.0
    167. Ishtar Y.
    I had a little staycation here for my birthday a few year ago.I had a great experience and even brought my little puppy with me . It was very lovely and the beds were extremely comfortable and modern. The only downside was the pool which was rather small, but I have to admit I had a good time playing with the toys they left out there for us t oplay with. But it was a bit depressing looking up and just seeing buildings.

    Besides that I love how they are dog friendly and put all the puppies names on a welcome board. I even got treats for my little girl.

    Thank you for the good memories!

    05/07/12 | Link | Rating: 4.0
    168. Gillian A.
    The people at Hotel Palomar were way nicer than the people at other hotels in the area. They were very accomodating and welcoming especially to my dog. It made the experience fun and special; they even arranged for a pet sitter to come at the hours I needed. Yes, a little bit expensive, but less than the W Hotel and, in my opinion, nicer service, more light in the rooms, and just as clean.

    27/01/14 | Link | Rating: 5.0
    169. Nancy O.
    Love, love Hotel Palomar! Stayed here for two weeks on last visit to LA. If it has a downside, it's the parking- must use valet, $30 per day when I stayed, plus tip each time you come and go. I won't take a star away for this, but keep it in mind. The plusses far outweigh the minuses of staying here- great walking into Westwood, to movies/often premieres, UCLA, and the beautiful well-kept neighborhoods to the north of Wilshire.
    Hotel Palomar is truly a gem of a boutique hotel- pet friendly, wine happy hours during the week, coffee in morning, and excellent staff. Can't wait to come back!
    Word of advice: don't even think about parking behind hotel in the residential neighborhood- got a huge parking ticket that made the valet parking at Palomar pale in comparison! Ugh!

    16/12/11 | Link | Rating: 5.0
    170. Victoria Y.
    I love staying at any of the Kimpton hotels, the service is generally consistant across the board.  I really like the staff at Hotel Palomar, they're super friendly and always quick to help.  The rooms are clean and comfortable and it's not noisy despite being on a busy street.  Parking isn't free though and can definitely add up after awhile.

    The hotel is nice because it's got a wine hour, always has flavored water in the lobby, coffee and tea in the morning, cute animal print bathrobes to lounge around in and I always know what to expect.

    When I brought my 10'6" Stand Up Paddleboard they even stored it in their downstairs luggage area and let me pull it in and out whenever I needed it during my week long stay.

    13/06/12 | Link | Rating: 4.0
    171. Leanne S.
    We had a great stay at the Hotel Palomar this past weekend. The best fur child friendly hotel I've ever stayed at! I've stayed here a few times and keep coming back because well it's quite possibly one of the best.

    I love the boutique feel to this hotel. It's very contemporary but not so much that it's cold and clinical. The rooms were comfy and clean and I swear the mini bar had pretty much something for everyone. We thoroughly enjoyed the wine hour and the convenient location to the freeway. The parking charge was a bit excessive - kinda felt like we were back in SF! ;)

    My friend brought his dog on our trip and we were pleasantly surprised with all the little things the staff at the Palomar did to accommodate Daisy. She got a cute little package with a dog bowl, food & water for our stay and had her name added on a dog bone shaped blackboard. There were no extra charges for Daisy to stay with us at the Palomar and no deposits held! Daisy had a great time at the hotel as did we.

    Love the Kimpton hotels!

    30/05/12 | Link | Rating: 5.0
    172. Nicholas T.
    First off, the only reason for 4 stars...the food prices & parking.  Which is typical with any hotel but usually the food quality is not on-par with the prices.  There's always an excuse for why a common breakfast dish is $17, but...not for me.  $30 for parking is out of control; however, it beats parking in a residential location where you may get a ticket if you don't pay attention.  For me, I'd rather just pay to park then deal with residential street parking, worrying about a ticket and lugging my bags.  While valet is costly, you'll always have a safe and secure parking spot.  As a former resident of this neighborhood, if you come back late at night, you may have to walk a bit if you're  a parking cheapie.

    Now...this hotel is so far the best hotel I've stayed at in Los Angeles.  

    When we arrived, they had my two dogs names on a welcome board, along with a nice gift pack for them with food, treats, water and a waste bag.  There is a waste bag holder and garbage can on the corner of Wilshire & Selby.  Everyone there was very friendly to the dogs and they were in heaven.

    There is free coffee (good coffee) in the AM and good wine from 5pm-6pm.  In-room dining and Blvd 16 arent bad either.  Again, food prices are typical of a hotel...so eat there if you must.  

    The rooms are average size and decor is modern chic.  My beagle loved the couch/bed in the corner.  The bed is fantastic; I just bought a $2000 bed and wish it was as great as this hotels.  Something about it...or maybe I was just tired.  Rooms are quiet too; hotel seems to be a mix of business/tourists/parents visiting college students.

    Walk to UCLA is 10mins, tops...12.5 to the AMAZING Diddy Riese Ice Cream & Cookies!  Other than the UCLA campus shopping, there isnt much to walk to.  Location sneeks up on you on Wilshire Blvd, so just be on the lookout for the giant PALOMAR sign right after Selby.  

    Free Wi-Fi if you're a member of their hotel rewards program!

    I will return often as there's no other need for another hotel in LA...easy access to anywhere local!

    11/04/12 | Link | Rating: 4.0
    173. Tyler B.
    Stayed here on Saturday and found it to be a small but competent hotel. The lobby is nice and the rooms are hip and comfortable. The pool area is pretty small so you need to get there early to get chairs.

    The valet is kinda of pricey but worth it since parking in the area is a pain. The staff throughout the hotel is courteous and helpful.

    I would stay here again if I needed a fair priced hotel in the LA area.

    04/09/12 | Link | Rating: 4.0
    174. Evan G.
    The Palomar, after several subsequent stays, has upgraded its service levels, and gives me a little bit more sugar whenever I stay now.  So I'm giving them a little sugar back.  

    And the valets are still just tremendous.

    27/12/11 | Link | Rating: 4.0
    175. Toku Y.
    Nice stay at Palomar.  Not the best Kimpton Ive stayed at, but it was fine.  Small rooms with some issues with tv/iron which were promptly taken care of.  Room was on busy Wilshire Dr - a bit noisy at night.  Staff was also helpful and smiling.  Quick walk up to Westwood village offers ample supply of restaurants or grocery stores.  Convenient location to Santa Monica or Hollywood, but parking is valet and a bit spendy.  Free wifi for Kimpton members and $10 bar credit.

    29/01/14 | Link | Rating: 4.0
    176. Amanda D.
    ONLY CONTAINS the review for BLVD 16 the bar.
    I dig the free wine from 5 to 6!
    The caesar salad from the kitchen was delicious and full of flavour,
    The bartenders are friendly and attentive, Funny they got scared when I said I was gonna yelp them...

    09/04/11 | Link | Rating: 4.0
    177. Gabi M.
    Another Kimpton property, another pleasant stay for Gabi...

    I'd been to the Palomar in San Diego and the one in Chicago, (in addition to a handful of other Kimpton properties), so I figured I'd be in good hands at the Palomar Westwood.  I was right!

    The staff were friendly and helpful, the room was comfortable, the mini bar was stocked, the location was central, and there was a decent sized gym as well!  While I didn't take advantage this time, the free wine hour and pet friendly policy are even more reason to stay at the Palomar.

    The only thing not to love is the charge for valet parking, but I think you'll find that anywhere in the LA area... I'm sure I'll return!

    22/08/10 | Link | Rating: 5.0
    178. Alex G.
    Beautiful hotel and a great staff.

    Friendly Tip: Don't let the Valet guys con you into paying 30 bucks when there is free street parking 15 feet away!! Just check the signs!

    22/03/12 | Link | Rating: 4.0
    179. Toby K.
    OK, so FOX put us up here for the Idol Top 12 party this week... and I've stayed here before, it's always good 2 be back at a place where you recognize people when you check in, they recognize you etc. Especially when you're in a different city. Anyway, they're KIMPTON - and Kimpton is one of the best places to work according to FORBES or whomever, so the people are happy, and so they serve you happily. Staff is on you 2 make sure you're happy and pleased with everything. The free coffee bar and the free wine bar in the evening rock. The bar and wait team - many of whom transferred from DC properties - are awesome, including the Restaurant Manger who played bartender because the bar was quiet until radio people from around the country rolled back into the hotel at 1130p local time wanting some booze, and so, he broke out the bottles so the guests would get served. That... is service.

    Yah, the stuff can be pricey. Sure, I sent some dry cleaning out and paid too much. Yup, the bottled water I had cost 10000 percent more than if I went to CVS, but that's how it is anywhere. Bottom line: They're Kimpton, they don't suck, they serve the HELL out of you, and it's a great place to stay if you've got business in this part of LA.

    Thanks, Kimpton and Palomar... you earned five stars. You don't blow. At all. In fact, you are a reminder as to what great service can do when it comes to loyalty.

    #truth.

    03/03/12 | Link | Rating: 5.0
    180. Alexandra K.
    I stayed at Hotel Palomar on a business trip to Los Angeles back in February. It's my company's preferred hotel, and so I didn't have a lot of wiggle room. I'm so glad I didn't stay elsewhere. The room was cozy, and I had an incredible view of Wilshire Blvd. The staff greeted me by name, and offered to print my boarding pass for me to make my travels easier. Wine happy hour for guests. Really lovely experience, especially when traveling for business.

    23/03/12 | Link | Rating: 4.0
    181. S. F.
    I love this hotel!

    Hotel Palomar is my favorite type of hotel, it's a swanky, posh, vibrant, boutique style hotel.  The entire hotel is gorgeous, from the lobby, to the lounge, to the suites.  The interior designer of this hotel did a great job.  It's one of the nicest Kimpton hotels I've seen, and it's located in a great neighborhood, next to UCLA.  After you give your car up to the valet, you walk into the lobby and are greeted with some subtle aromatherapy, it's a really nice touch and not overpowering at all.  I LOVED the giant bright coral art piece in the center of the lobby, it was gorgeous.  We found the staff to be extremely friendly, and we were greeted as soon as we walked through the doors.

    We had the Deluxe King Suite and our room had a very trendy color scheme of turquoise, black, white and red.  It had a very modern and simplistic style, and employed the use of rich textures and fabrics to give the room character and depth.  The bed was amazing, the sheets were really soft and thick, and the bed was incredibly comfortable, as were the pillows.  Did I mention I love this hotel?  The entire hotel was extremely clean and well kept, apparently they allow pets at this hotel but you would never know.

    What topped off our great stay here was the fact that happy hour at BLVD 16 (their lounge/bar downstairs) is free for guests.  That's right, free wine and food for guests!  Loves it!

    FYI parking is expensive, and they only offer valet so prepare yourself with tip $ before arriving.

    Hotel Palomar provided a really great experience for my boyfriend and I, and made our first hotel stay together really memorable.  Next time we are in LA, we will definitely consider staying here again!

    19/05/11 | Link | Rating: 5.0
    182. Kathy M.
    A group of friends and I decided to go for a girls weekend get away. We were all coming from different parts of California so we would be arriving at different times the night of check in. We were worried about how we were going to work out being able to get in the room if someone else wasn't there but it all worked out! As soon as me and my friend pull into their drive way we were meet by someone at the valet but we asked the if there was a place that we could park out car for a few days. The valet guy kindly informed us that the hotel didn't have it's own parking other than valet but that if we wanted to we could park on the street I front of the hotel with no issue. Once we had parked we started lugging our thing to the front door but we were struggling a bit and the valet guys noticed and immediately ran to help us!! Once they helped us get everything on a trolley they called a bell hop guy to help us out. Once the guy came to help us get our things to the room we realized that no one was inside so we had to call our friend to see if she could come and open the door for us but the bell hop guy heard we didn't have a key he said it was no issue for him to let us into the room as long as he was able to talk to the person the room was registered under and ask them for verification for him to unlock the room.  All through out our stay every employee we encountered  was friendly and so helpful!! Would definitely go back to visit with out a doubt!!

    25/03/14 | Link | Rating: 5.0
    183. Jacqueline C.
    We enjoyed our stay at Hotel Palomar!

    It is conveniently located on Wilshire in Westwood.  The staff is friendly, everything is clean, and the decor is modern. The pool area is a bit small. They allow pets which is nice. They also have complimentary tea & coffee in the morning and wine in the late afternoon. All in all, we had a pleasant stay and would definitely stay at Hotel Palomar again!

    01/07/12 | Link | Rating: 4.0
    184. C.R. T.
    I would have given Palomar 5 stars, but... $30 for Valet parking is lame. That's steep even for LA. Plus, you really have no choice. If you don't park there, it's going to be really inconvenient to get to your vehicle and that is IF you could even find parking in the residential neighborhood around the hotel.

    Other than the rip-off parking, the hotel is awesome! Great service, cleanliness, amenities, comfort... everything was really top-notch. Management/ownership should be proud of their amazing staff.

    21/01/13 | Link | Rating: 4.0
    185. Stephanie D.
    The Hotel Palomar is the ONLY place I stay in LA. I've stayed at dozens of hotels over the past several years and the well-known "star-filled" hotels don't even come close when it comes to great service with a personal touch. The staff, the managers Paul and James, the people at the front desk staff, Josue the amazing Concierge, and all the wonderful people in housekeeping, are warm and welcoming and committed to making sure that you are treated like family... OK better than family. Like someone else's family who you really want to hang out with.

    The rooms are beautiful and well designed for business travelers but also stylish and sexy so they are perfect for "fun" trips too.

    The onsite restaurant is top notch and the manager, Isaac is a gem. The hotel is walking distance from Westwood and a quick drive to the beach.

    As a road warrior, I give the Hotel Palomar my highest rating.

    07/02/13 | Link | Rating: 5.0
    186. Stephanie B.
    I attended a hosted event at this beautiful hotel.  As rightly pointed out by other Yelpers, I took advantage of the free street parking just outside of the hotel.  We came into the dark lobby and were directed past the restaurant to the ballroom area.  Albeit a small ballroom, this was a small event (about 50 people) for a panel discussion.  There was an open bar with a friendly bartender and a wide selection of hors d'oerves.  We had grilled vegetables, all of which were fresh, firm and delicious.  There were also pita chips, hummus and tapenade - the hummus was very fresh and the tapenade was onion-y (a surprising flavor hit), both of which paired well with the pita chips.  There were passed hors d'oerves as well.  The mushrooms in puff pastry purses were definitely the most boring selection.  They also had a bruschetta, which was very good and had excellent fresh tomatoes, and a crostini with horseradish mashed potatoes and braised short rib.  For me, the highlight was the little crab cake with chipotle aioli.  I love crabcakes.

    After our event, they had a dessert bar with three different kinds of cookies, brownies, a hot chocolate sundae cake, which was a little dry, a berry-apple cobbler, which was AWESOME and had a great, light oat topping), and little tartlets, which were pretty good.

    It is really the staff that makes an event here so enjoyable.  They are very friendly and accomodating - eager to serve and keep things tidy.  It makes for a most enjoyable event.  I checked out the menu for Blvd 16 in the lobby - it looks like they have some great small bite selections if you are in the area.

    23/05/12 | Link | Rating: 4.0
    187. Diane A.
    No microwave, refrigerator or coffee maker in room. Shower floor is slippery. No grab bar. Pay for parking. Great location.

    11/10/13 | Link | Rating: 3.0
    188. Megan W.
    Cute boutique hotel withing walking distance of UCLA and the Westwood area.  Really enjoyed my stay here and will definitely consider it next time I'm in the area.

    Friendly staff greeted me when I checked in, and the room was very plush and relaxing, with a great view of Wilshire Boulevard.  Great cocktail hour in the lobby and free coffee in the morning. Valet staff are warm and accommodating and will have a taxi for you in seconds.

    Amenities in the room were very nice, great shampoos, etc., that I was actually excited to take home with me.  Plush robes, free wifi, backlit makeup mirror, cable TV, and mini bar (that I was really tempted to try out, but was able to resist).  Beds were comfy and the linens were plush.

    I love that they're dog-friendly.  Since I was on a business trip, I wasn't able to bring mine, but always appreciate a place that caters to our canine family.

    The bar area is really dimly lit - which kind of bummed me out.  I know they're trying to have it be a lounge-style place...but something about it just was a little too dark.

    Also - if you are slightly morbid and want to see a few celebrities, Westwood memorial is just about a block and a half walk away from the hotel.  It's a bit tough to find, but if you Google around long enough, you can find directions.  Marilyn Monroe, Jack Lemmon, Walter Matthaw, Farrah Fawcett and other well-known celebrities have been laid to rest there.

    10/07/11 | Link | Rating: 4.0
    189. aj b.
    We had an outstanding experience at Hotel Palomar!

    Everything was great: service, rooms, bedding, views, neighborhood!
    We loved the fact that they allow dogs at the hotel. We don't have a dog, but it was sweet to see little pooches there.
    Complimentary wine hit the spot after long day.

    Thank you, Hotel Palomar for the great stay!

    Note: people who are complaining about $30 parking, please don't be afraid to walk a block or so and just park on the side streets. Never heard of valley parking for free. Get real.

    05/03/13 | Link | Rating: 5.0
    190. Doctor G.
    Really nice hotel on Wilshire.  Not much in the area except residential.  Close to UCLA.  Valet parking only.  Very pricey.  Valets were very on top of things.  Hotel is kinda dark with the predominate colors of black and dark red.  Lots of people seated in the comfortable lobby.  Very dark elevators.  Dark hallways.  Must be some kind of design trend.  

    Modern rooms.  Red sliding door to the bathroom.  Clean.  Nice.  

    Nice bar downstairs.  Didn't see too many pooches, but they have a water bowl right outside of the front door for the dogs.

    25/09/12 | Link | Rating: 4.0
    191. John C.
    Great hotel!  It's part of the Kimpton chain, which means complimentary wine in the late afternoon in the lobby.

    Hotel Palomar is located on the south side of Wilshire a few blocks east of Westwood Blvd.  Even though you're still technically within walking distance of Westwood Village, this part of Wilshire is quiet and is closer to the luxury tower residences that line the streets as you drive eastward towards Beverly Hills.

    My favorite word for awesome amazing places is "impeccable".  Hotel Palomar is impeccable.  It's a well-done place, whether staff, service, decor, comfort of rooms, bar, food... everything.  

    If you come visit here, just know that the hip or ultra hip crowd seem to like this place too.  So you'll see very attractive, expensive looking people around.  The girls... Wowsers.  Definitely interesting eye candy here.

    Funny episode here is that my work group was at the bar early evening before dinner on a Thursday night.  Some random girl dressed in white with no bra as apparently drunk off the free wine that Kimpton hotels serve up... She was all over my group.  Then came over to me and would not leave me alone.  Started slobbering all over my right cheek.  A little awkward.  Some guys might be all over it... But sometimes you just never know where someone has come from.

    06/08/12 | Link | Rating: 4.0
    192. Caroline S.
    I'm a huge fan of Kimpton hotels and the Palomar lived up to my expectations and more. Great decor, super helpful staff, free wine hour and coffee in the morning, and lovely views! Ordered room service and it came in about 10 minutes and was delish - I've never had room service arrive so fast in a hotel in my life. Try the BELT (bacon, egg, lettuce, and tomato) sandwich for a tasty late night treat! The Palomar made my work trip almost feel like a vacation. Will be back!

    17/05/14 | Link | Rating: 5.0
    193. Curtis B.
    Very pet friendly. Good location. Good services. Good restaurant. Nice suite. Huge bathroom. Would stay again.

    17/10/13 | Link | Rating: 4.0
    194. J R.
    Great hotel.  Great price.  Rooms are small but it is in the city.

    One negative- TV didn't work.  Turned it on, said waiting for response from server or something, went to dinner and returned 4 hours later to the same screen.  Luckily I wasn't in town to watch TV.  I told them in the morning, so hopefully it isn't an issue anymore!

    27/02/13 | Link | Rating: 4.0
    195. J V.
    Hotel room was clean and nice but very small.  Pool was lacking but restaurant was incredible especially the happy hour menu!!!

    20/04/14 | Link | Rating: 3.0
    196. Amy R.
    We stayed here while I was in town for business. I was so happy they were dog friendly...I just didn't know HOW dog friendly they were.  Upon check in we were asked the name of our furry baby.  I was assuming it was incase housekeeping accidentally let him out, they could call his name to get him back.  I was wrong.  It was for the welcome sign that has every furry babies name on it.  A small touch, but it really made us feel good about our choice to stay there.  Our puppy was also given a 'welcome' box that had bottled water, food and treats.  When our bags were brought up, they brought a carpet for our furry baby to sleep on. Every time we went out, and came back, the valet always gave our puppy a small treat.  Just doing that extra step ensured we will come back over and over again.

    Our room was a touch smaller than I would have wanted for two people and a lab for a week, but actually, it ended up being just perfect.  Every morning I really enjoyed the complimentary coffee/tea bar in the lobby.  It was a nice chance to read the paper and wake up.  Every night, they offer a wine tasting..free of charge.  Although I was unable to join in this fun, it was so nice to know they offer something for people to unwind, and learn a little about wines.

    Everyone we encountered who worked at the hotel was beyond nice.  We had a wonderful experience, and would recommend  this hotel to a friend or family member. If you need a hotel in the area, and are with or without your pet, this the place to stay.

    16/09/12 | Link | Rating: 5.0
    197. Pamela W.
    The room I stayed in was beautiful and comfortable, it felt very luxurious.
    I loved the jacuzzi in bathroom. The service was friendly but inconsistent.
    My boyfriend and I stayed here for my birthday and it's not cheap if you stay in the nicer rooms. We were absolutely mortified by our experience in the pool. I would have raised hell but it was my birthday and I didn't want to spend my time complaining. I went straight into make the best of it mode.
    So when we went to the pool there were two younger teens playing in it.
    Yelling Marco Polo and splashing everyone. We decided to get out and have a cocktail. No server and no towels :( finally we were helped after ringing the service bell. The mother of the two boys also had an infant. She changed the babies diaper by the pool and then later on the swanky pool furniture. She let her boys have free reign over entire pool. They chased several couples out.
    Then when it was time to lite the fire place we couldn't lite it, so we called for a service person to lite the outside pool fire place. After an hour a service person came out to the pool but not to lite the fire it was to visit with his family. The woman with the infant and two younger boys. They never went to the bathroom the whole time (hours) I wonder where they went. I have no issues with employees children utilizing the pool where there dad works but this was absolutely ridiculous and made this hotel seem cheap.
    The food at the hotel was not good. We went back to our room hungry and annoyed. Expensive bummer.

    04/12/13 | Link | Rating: 2.0
    198. Sarah L.
    We recently stayed here on a one night visit to LA.  We were rarely in the hotel room since it was a short trip.  The staff was very friendly and we were very pleased with the complimentary wine hour.  

    After several less than thrilling experiences with hotel valets in LA, we were surprised at the efficiency of the valet at this hotel.  Our car was always ready when we requested it.  

    The hotel is very clean and modern. The room was comfortable and clean as well.  We have very few negative things to say about this property.  This hotel is in a quiet neighborhood, but I was surprised at how much traffic noise we could hear from our room on the 15th floor.  The was really the only negative we could find.  

    We will be adding this to our list of places to check the rates for when we travel to LA.

    22/10/12 | Link | Rating: 3.0
    199. A L.
    I stayed here for a weekend and it was great.  Parking is expensive but there is street parking in the area and it's easy to park!  The staff was great.  They were so accommodating especially with my early check in.  The hotel e-mails you a couple of days before you check in and ask you to send them a photograph.  They print and frame the photo and place on the desk in your room.  Thought it was a nice touch.

    Pros:
    $10 "raid the bar" card which can be used at the bar or in your mini bar
    Happy hour at the bar
    Wine happy hour
    Water always available
    Comfortable bed
    Coffee and tea provided in the morning
    Complimentary internet

    Skip:
    Room service

    I would say that the only downside is that there isn't a lot around the area except UCLA or driving to beverly hills.  But overall a very relaxing and comfortable experience.

    13/12/13 | Link | Rating: 4.0
    200. Jen V.
    I LOVED our stay here!

    We ended up getting a pretty great rate last minute and had an incredible time. We did opt into the valet parking which is $35.00 a day. It was nice to just have the car waiting and ready when needed. Staff were awesome, from the front door to the maids.

    Here is why it is was so good:

    1. Service, service, service. It was fantastic all the way around. Everyone we interacted with tried to make our stay better. It felt like a higher end hotel than what we were paying for. We have stayed at much pricier places and received less special attention. And we are talking from valet drivers to front desk staff to maids. All solid.

    2. Rooms are just a little different....more boutiquey looking and super clean. Amenities are great, they have almost everything you could need if you forgot anything, and the bed is super comfy! Nice size TV, and lots of towels.

    3. We were right by the elevators and ice machines, and normally this is an issue, but it wasn't at all here. Rooms are insulated enough we heard the ice only a couple times and silence otherwise.

    4. Flavoured water in the lobby, and coffee/tea in the mornings. And we are talking full leaf good tea. Always a great way to start the day.

    5. Staff were awesome. We missed the 5-6pm wine reception that was offered, but the gentleman at the front offered us a glass anyways. We didn't take them up on it because we felt bad, but it was super nice of them to offer.

    6. Great location, close to lots of restaurants and shopping.

    7. The bathrobes are leopard and zebra printed....just a different touch and a funny thing to mention...but I thought it was great!

    Cons:
    1. Internet isn't free unless you are a Kimpton member, and it's pretty easy to sign up!

    2. Valet is $35.00 and there isn't alot of cheap parking otherwise, so make sure to account for this so it doesn't surprise you.

    Loved it, and would definitely recommend and stay again!

    04/06/13 | Link | Rating: 5.0
    201. Andrea T.
    If you you have dogs, this is THE place to stay in LA.

    I know I'm riding on the coattails of the other reviews here, yes, it's $30 for overnight parking and valet, but it's worth it. The pros really do outweigh the cons.

    Our room was cute. The bed was comfy. I think my favorite part of our stay was the complimentary coffee in the mornings and the happy hour in the evenings. I really enjoyed sitting in the lobby with our dogs, drinking a glass of wine, enjoying the fire.

    This hotel makes visiting LA a little more enjoyable.

    10/01/12 | Link | Rating: 5.0
    202. Maureen C.
    And Kimpton does it again!

    LOVE Kimpton hotels, and this one is why.  Excellent service, beautiful rooms, perfect location on Wilshire, great wine hour in the lobby, ETRO toiletries...the list goes on.

    #1 reason I adore them?  Check-in process is never more than 3 minutes.  Seriously.

    FYI: $33 for valet (only option) parking/night with in/out privileges.

    Anytime I'm in town, I'll be here :-)

    02/12/11 | Link | Rating: 5.0
    203. Carnita M.
    I've stayed at comparable hotels in the area and Hotel Palomar is my favorite by far.  The things I love about it:

    Location:
    All the places I like to dine and shop at are only a short drive from the hotel.   Plus, it's right off the 405 freeway so very convenient when you're driving from up north.  

    Pet-friendly:
    Both the hotel and the neighborhood itself are pet-friendly.  There are patches of grass right outside for letting your dog out, and the area is great for walking your dog.

    Rooms:
    The rooms here are modern and nicely furnished with oh-so-comfortable beds.  I appreciate how we were given the location that we requested, in a quiet corner spot where not too many people would be walking by so that it would be less stressful for my dogs.

    Price:
    This hotel is moderately-priced for the area and if you are a Kimpton member you can receive special deals on rooms, saving you a bit of money.

    I will most likely stay here again the next time I go to LA but there are some things about my last visit I wasn't totally satisfied with and that they need to work on (and therefore I can only give 4 stars and not 5):

    * The welcome board did not have my dogs' names on it.  It was quite a disappointment driving up and not seeing their names but instead other dogs' names taking up a huge amount of space.  When checking in we had to ask that their names be included, and once added, they were squeezed in at the top left-hand corner in the smallest writing of all.  My dogs are very special to me and as guests I feel that we should be treated as such!

    * I spotted brownish-red stains on the carpet in the hallway of our room.  Also, I couldn't help but notice brown stains on the long decorative pillow on the bed, scratches/stains on the bottom of the bathroom door and the bathtub could have been in better shape as well.  

    * We were not provided with a Do Not Disturb sign and had to call down and request one.  

    * They only provided us with one washcloth and when I asked for more to be sent to our room it took about half an hour until they came by with some.  I had wanted to take a shower earlier and get an early start to the day so I felt inconvenienced because of that.  I had to call down a second time to check on the status and still had to wait so I eventually walked down the hall and asked the maid for one.  After that is when someone finally came and dropped off the washcloths we had asked for 30 minutes prior.  

    The good definitely outweigh the bad and I can say I am a fan of Hotel Palomar.  I must give 5 stars though to Adrian, the best (and best-looking) valet at the hotel!  He was friendly and provided excellent customer service.  It doesn't hurt either that he's easy on the eyes.  I look forward to my next stay!

    09/09/10 | Link | Rating: 4.0
    204. Christopher W.
    Complementary wine hour plus a great comfortable and clean hotel makes for a 5 star rating.  And fyi if you don't want to do the valet parking there are 2 stop on the street next to the hotel.

    14/01/14 | Link | Rating: 5.0
    205. Lanna S.
    I love this place!! It has a nice boutique collection of furniture and gives the hotel a contemporary art look and a relaxing atmosphere. The shower accesories are original and cute... The shampoo/conditioner/moisturizers were in toothpaste-like tubes, and the sink had a nice design that was easy to use (unlike some hotels that splash water all over the place). I just adore the interior design!!!
    The price was reasonable, but the parking cost of a lot of $$

    Though the interior was impressive, it would be nice if they cleaned the bathroom floor a bit better. When I lifted the shower mat, hair (from up AND down) was stuck onto the bathtub and it was utterly disturbing. I had to wipe it all off and throw it out... but isn't cleaning the bathroom the bottom line of operating a hotel?

    I hope I will see some better 'hygiene' when I come back next time...possibly with my dog. I really hope this will be my go-to hotel every time I come from SD :)

    26/02/13 | Link | Rating: 4.0
    206. John B.
    This is a great value in the Westwood area, conveniently located on Wilshire.  The rooms are very nice and the service is Kimpton quality.  They have a complimentary happy hour i think from 5-6. They are dog-friendly and the service is top notch.  I recommend it as a convenient and relaxing spot from which to explore LA and the surroundings.

    28/11/13 | Link | Rating: 4.0
    207. Hans S.
    My original reservation was for one week. At check in I informed the front desk agent that I needed to extend my reservation and stay 3 weeks. He informed me that the hotel would not accept guests for more that 14 nights. I had chosen this hotel due to its location and proximity to my work. As I explained this to the check in agent his suggestion was to check out for one day and then check back in.
    Next day I returned to the desk and asked to speak to the Manager to see what could be done so that I could stay for the entire stay. Eddie at the front desk informed me that the Manager was busy in the back office with another guest! - Never have I heard of a hotel taking guests to the back of the house. That area is off limits to guests!!
    He inquired as to the nature of my request and I explained that I wanted to see what could be done so that I would not have to check out and back in. Eddie reiterated the hotel policy and I confirmed that his colleague had already spoken about it. However, I did not see the point of this policy. Eddie, pointing to his name tag and replied, This is the Hotel policy and I agree with it. - At first I was so taken by surprise by his rude remark that i didn't know what to say. Isn't the guest "always" right. Again, I asked to see the manager. Eddie informed me that he would see if the Manager was available. With this he left me standing in the lobby and disappeared. Needless to say no manager showed up and I left very unhappy. At no point did anyone try to reach out later on that day or evening to speak to me.
    I Checked out the next day and moved to the W Hotel, where they were most welcoming and gladly accepted my reservation for 3 weeks.

    02/08/14 | Link | Rating: 1.0
    208. A H.
    I have to say I'm a little dissapointed... I'm on the 11th floor and I can hear the TV in the next room and also the relentless traffic noise on Wilshire Blvd. $35/day valet. Hmmm...overpriced? It's my second time here. Food consistently good, dinner and breakfast service just OK...not my favorite Palomar in the Kimpton network.

    02/12/13 | Link | Rating: 3.0
    209. Raquel D.
    We stayed here June 2013. It was pretty, pretty good. The place is dog friendly and they will greet your dogs with a box of goodies. Cute lobby. The staff was great. The room was of a good size, comfy, good bed, cute decoration. Good food. Bathroom was good (would be better if shower wasn't so tiny, but I can endure it for 3 days). My valet parking was included in the price when I booked and I've got free wi-fi as a Kimpton In Touch member, so that was great. I would definitely go back.

    14/02/14 | Link | Rating: 5.0
    210. Jen V.
    I am new to the Kimpton rewards program - have stayed at Kimptons randomly prior to it. But, man, am I loyal now! This hotel is gorgeous, and conveniently located close to Beverly Hills and Brentwood. Went here for a staycation/girl's night out with a pal. We arrived after wine hour so got a coupon for one drink each at the bar. Then the room - gorgeous, with a view overlooking the city. The bartender was very sweet and she handled the entire room on her own from 9 - 10ish while we were there, with finesse and fun. Slept well - linens were comfy and the beds were too. The shower was moldy though (yuck!) so I dinged them a star for that. We ate breakfast at the onsite restaurant: prompt service, good food and decent prices for the area. The fresh squeezed juice and omelet I had were tasty, and the coffee was wonderful. I am a coffee snob, so this is a big compliment coming from me. I told the front desk about the shower at checkout and she took $10 off of our breakfast bill to say sorry. Very friendly staff at checkin, checkout and all around the hotel. Tip: text valet to have your car ready when you leave your room and it will show up even quicker. Enjoy!

    16/08/14 | Link | Rating: 4.0
    211. Heather L.
    Excellent hotel- we got upgraded to a suite! Room with view is worth it. Rooms are spacious, staff is great, quiet, comfortable beds, and central location.  They have nice coffee in the morning and free wine time in the evening is awesome-a great hotel!

    26/12/13 | Link | Rating: 5.0
    212. Abe G.
    My company put me here a few weeks ago when I was in LA for 36 hours.  Wish it was longer, because the hotel was fantastic, very comfortable, great amenities, and was a really fun experience overall.  Would definitely stay again!

    27/12/13 | Link | Rating: 5.0
    213. JP W.
    I love Kimptons. I'd always rather stay at a Kimpton. I was here for a 4 night stay, this was my third visit to the hotel but it's been a couple of years. The staff could not be friendlier - they really do make the hotel.  The yoga mat in the room was a nice touch. The rooms are getting worn. They were reasonably clean, but smelled musty. The bathroom fixtures (red lacquer) were chipped and need to be replaced. For a Kimpton, they need to step it up.

    13/05/14 | Link | Rating: 3.0
    214. Vanessa H.
    This was a very nice hotel to stay in while I have been in LA for work. It's not a bargain hotel, but neither is it exorbitantly priced. I'd say it compares to a Westin or a Marriott, both in price and in quality. I was just here for one Thursday night, and spent only a little time in the hotel but enjoyed the room and amenities!

    - Beds/linens: very comfortable! I slept like a baby and woke up feeling more refreshed than I expected for the relatively little sleep I got.
    - A/C: never needed to turn this on. I love it when the temperature of a room stays comfortable as is, despite not being able to open windows.
    - Noise: My room faced Wilshire, so I was able to hear traffic noise pretty much the entire time I was awake. But, with a comfortable bed and blackout curtains, it didn't interfere with my sleep.
    - Water pressure: LOVED this. The shower was nice and strong and the the water took almost no time to heat up. This is one of those little things that I pay particular attention to and love when hotels get this one down.
    - Cleanliness: Excellent!
    - Parking: Hell no. I read here about the $30 valet (EVERY time you need to park) and said f- that. It only took a little driving in the surrounding neighborhood to find a spot, but it was actually north of Wilshire, which means only the bravest jaywalkers should do what I did. Most of the neighborhood parking is permit-only, so READ the SIGNS.
    - Hotel smell: I don't know how else to describe it, but Hotel Palomar does a great job of NOT reminding you with this chemical cleaner smell that you're in a hotel - whether you're in your room, in the hallway, or in the lobby.
    Wi-Fi: FREE, as it should be.

    Overall a really nice, but brief stay. But for the right price, I'll definitely come back here anytime I can.

    07/12/12 | Link | Rating: 4.0
    215. Bluesmeister S.
    $35.00 per night parking, no maid service, no clean towels , no bathtub, windows closed with no fresh air, for $320 a night, $25 for a half bottle of cheap wine, screw this overpriced land of haves and have nots.  Most of the 3rd world would work 3 months to spend one night here.  Something is wrong in amerika.

    24/01/14 | Link | Rating: 2.0
    216. Yasser T.
    Laughable reception. Unprofessional staff with seemingly no hospitality experience. Their answer to why they don't have a crib for my child? "You made the reservation late." A bunch of underage yahoos run this place. Does not belong in a world-class city; not by a long shot.

    27/12/13 | Link | Rating: 1.0
    217. M M.
    Stayed here for a few nights with some friends around St. Patrick's day.  From our arrival to our departure, the whole staff was very nice to us (recognition for Chris who helped us with our heavy luggage).  Parking is valet only and is pricy.  But luckily street parking for free was found (check all streets signs and check out the color of the curb).  The beds are comfortable and they don't skimp on the quality of their pillows.  They do have animal print robes and a yoga mat in the closet which amused us because that is such an LA thing.  I'd stay at Hotel Palomar again and would recommend them to friends and family.

    26/03/14 | Link | Rating: 5.0
    218. Sarah B.
    As a lover of Kimptons, I am happy to say that Hotel Palomar was my first.  After all the others, this is the one I am happiest to come back to.  I love love LOVE this hotel.

    The staff is wonderful and they remember your name if you visit even somewhat regularly.  Everything is comfortable and easy, including the location. Beverly Hills is down the street, Brentwood and Santa Monica are nearby and downtown is either a short trip on the freeway or a straight shot down Wilshire.

    The gym is very good for a hotel gym and the pool is nice, if rather tucked away. I use Hotel Palomar as a business hotel as well - you feel pampered while having everything you need to be productive.  I honestly could not recommend this place highly enough.

    19/10/13 | Link | Rating: 5.0
    219. Frankie L.
    Nice, clean, comfortable hotel in a great area of LA.  Easy to get to Santa Monica or Hollywood.

    10/04/14 | Link | Rating: 4.0
    220. Missy E.
    Kimpton Hotels are AWESOME! They are often too expensive for my work travels ---- which are weekly, however, my client hooked me up. Christian was very helpful yesterday but everyone always has great customer service ---- I would like to attend their training.

    Christian asked me what my favorite hotel was in the area as I have been out here for about 4 weeks already and I told him that it was going to be this one as I checked in last night.

    This would be the PERFECT hotel if they offer 2 thinks. A milk alternative ---- I prefer Almond Milk but would understand Soy. I go to whole foods and put a bottle in the ice bucket each night ---- it is a lot of waste, but I can't drink regular milk. Don't worry no hotel chain does this yet. Second item would be liquid soap as I hate bar soap --- it dries out my skin, don't worry I pack my own - but it would be another great addition.

    04/10/13 | Link | Rating: 5.0
    221. Brandon N.
    Nice and clean room with friendly staff. The room was a bit small for the price. Had that Kimpton feel. :) Valet was on point and got the car quick every time.

    08/04/14 | Link | Rating: 4.0
    222. Sara W.
    The hotel is really impeccable. The rooms are clean, the beds are comfortable, and the decor is very modern and fun.

    Even though we didn't bring our dog, I love how pet-friendly this hotel is. There is a welcome sign for each doggy visiting, water bowls out in the front, and even a doggy menu accompanying the normal room service menu. If we ever wanted to treat our dog to a night out, we know where to take him!

    The hotel is really sleek and modern. I love the animal print everything. Our bathrobes were so comfy and fun! The room, even though it was just the standard, was really nice. The TV kinda sucked though and was scrambling out some channels. The pool area is small, but very relaxing if it's not busy.

    I found reasonable rates on the room - especially compared to other hotels in the area. But what I saved on the room I completely blew on the parking!! It's almost $40/night!!! Ouch!!! Even if this is standard for the area, it seemed pretty ridiculous.

    So other than the expensive valet and crappy TV's, our stay was great. Would definitely come back if we needed a place to stay with the pup.

    04/09/12 | Link | Rating: 4.0
    223. Monique B.
    Kimpton hotels are certainly not bargain hotels, but they are always lovely places to stay with some nice perks and a high level of service from the valets on up to the hotel management.

    We arrived at this location after having been at the front of a 4 car pile-up on the PCH earlier in the day and our poor A3 hatch was totally smashed and completely inoperable.  The valets were so nice and helpful in unloading all of our baggage (and there was LOTS of stuff - we were moving my brother back home from college) through the rear passenger doors.  They also temporarily parked us in front of the hotel since we were rushing back out to a soccer match.  The front desk helped us out quickly and rushed our bellman up with so we could get back on the road immediately and everyone was friendly and sympathetic about the accident.

    We noticed that this location was much busier than the Hotel Monaco that we'd stayed at in Portland earlier - possibly due to the location - but the hotel was still super efficient and we felt well cared for.  Upon departure, the valets accidentally brought us a pristine A3 and when we explained we were the smashed up one, they brought it down and found us a location where we had extra space to pack everything back into the car from the rear doors (again).

    Although this was certainly not the cheapest option for accomodations in LA, the neighbourhood is nice, the staff are excellent and the rooms clean and comfortable.  I would certainly consider a return visit to this hotel.

    29/10/12 | Link | Rating: 4.0
    224. Michael Y.
    Fantastic hotel. Clean, comfortable, and stylish. Booked on Hotwire and they upgraded me to top floor, with an amazing city view. Staff was super friendly. Pro tip: free two hour / overnight parking around the corner on Manning St.

    28/01/14 | Link | Rating: 5.0
    225. Amy N.
    The hotel is in a great location (easily accessible to freeway and attractions). The hotel staff were accommodating and friendly. I love the fact that they are a pet friendly hotel and do not charge a pet fee per night. They called me while I was out and walked my dog because he was barking in the room. The room was nice and clean. They offer a free wine every evening for an hour.

    I'm so glad we stayed here during my last visit to LA. I'd definitely recommend this place to others.

    14/10/13 | Link | Rating: 5.0
    226. Ashley F.
    I've stayed at Hotel Palomar twice. I picked the hotel because the reviews seemed good, the location was central to where we wanted to be in LA and the price was reasonable in comparison to other hotels in the area. My first visit was fine. The valet is pretty expensive IMO especially since you are forced to valet your car, there are no options for self-parking. The room was clean, we were staying for a short trip so we didn't spend too much time in the hotel. I love the complimentary coffee and drinks.

    Second trip went very similarly, except in the middle of the night (12am) we got a knock on the door waking us up from "housekeeping'. I told them no as the person was about to come into our room!  Who wants turn down service in the middle of the  night? Strange. The person knocked again and I finally opened the door and a man dressed in a suit (not a housekeeping uniform with no cart in tow mind you so how am I supposed to know this guy is legitimately from housekeeping??) asked if we requested a comforter. I was like no ( in my head HELL NO) and closed the door. Through eaves-dropping by the door I heard him on the radio and he apparently went to the wrong room. I'm assuming he was a concierge or something. He never apologized for the room mix up, waking us up and basically creeping us out.

    Getting a knock on your hotel room door in the middle of the night and having that person almost walk right into your room as your sleeping was nerve-wracking and a bit scary especially for two young women alone. It was hard for us to go back to sleep after that. I told the woman at check out what happend and she was apologetic and took $50 off our hotel bill. I'm glad she acknowledging the man's behavior was wrong and gave us this discount to make up for it but overall I just didn't feel right afterwards and I don't think we will ever return to this hotel. It's a shame because it is a fine facility with a great location.

    14/08/12 | Link | Rating: 2.0
    227. George S.
    No! As in no hot water. Shower gets tepid at best in spite of the fact that I've complained 3 times and am staying here right now.

    The toilet paper is better used for exfoliating your skin. Disgusting quality for a so-called 4 star hotel.

    The mattresses are way beyond their best before dates.  Lumpy and we tilted.

    Gained a star for its free coffee and happy hour wine service in the lobby.

    All in all, very disappointed in what used to be a decent property in the boutique hotel genre.

    14/03/14 | Link | Rating: 2.0
    228. Brandon S.
    The lobby was classy as was the bar. The service was excellent - every employee in this place is extremely friendly. The reason I gave it the 3 stars. Details. This place needs more attention to detail. Especially in the rooms. For instance - no coffee maker? No blow dryer already in the room? No complimentary water bottles? oh $8.00 per bottle instead? No fridge in the room? No paper delivered to each room? instead there is a stack downstairs? The pillows were literally so hard I could have killed someone by swinging it at 'em. So, bring your own pillows unless you enjoy neck pain. Oh thank you for the free Wi-Fi though.

    Details. Those are the details that make someone's stay in a hotel like the Palomar comfortable and convenient. Would it cost a ton of money to get those details right? absolutely not, and those very small things don't go unnoticed.

    27/09/12 | Link | Rating: 3.0
    229. Christine S.
    Love Kimptons! Palomar rooms are the usual mix of Kimpton style and comfort. Want to do a couple of shout outs - to Eddie and Roxanne at the front desk who helped me a bit of a complicated award night issue. And a thanks to the bartender who recommended Ipic theater. Was a fun lux experience..

    25/05/14 | Link | Rating: 5.0
    230. John L.
    After 2 nights there I have one not-so-good thing... the bed was just average. Very springy and bouncy. Great for the kids to jump on but not the best for a good nights sleep. 3 stars.

    Also must mention that the hot chocolate in the morning was some of the best I've ever had. Made from scratch with melted dark chocolate and milk. 5 stars!!

    I would give them 4.5 stars if I could.... but overall there were many more positives than negatives so giving them 5 stars overall.

    01/12/12 | Link | Rating: 5.0
    231. Kailey O.
    Awesome hotel in a great location. The staff (front desk, valet, restaurant servers/bar tenders, etc) were all extremely helpful. I appreciate the citrus water in the main lobby, the coffee in the morning with to-go cups provided, and the 5-6PM free wine hour.

    I stayed here for 2 weeks, and was treated like a queen.
    The rooms are absolutely wonderful. Completely chic and modern, with awesome views. Everything felt fresh and clean.

    The location is walkable to westwood village, about 15 mins door to door. If you're driving, beverly hills is a quick drive in the other direction. Be prepared for a lot of rush hour traffic in this area, especially trying to get on the 405 after work.

    18/02/13 | Link | Rating: 5.0
    232. Ken S.
    Everyone I encountered here, from Christian, who checked me in and out, to the engineer who unlocked my safe, to random members of the housekeeping staff who greeted me as they went about their day was friendly and professional.  The rooms are large and well appointed, I love the decor.

    The food in the restaurant was delicious, if, in my opinion, a bit over priced.

    The bed and the pillows were amazingly comfortable, (I wish I knew what the pillows were, since I selected "a comforting shoulder" on my InTouch profile).  My room was facing Wilshire Boulevard and between the thick windows, the heavy curtains and the AC, I couldn't hear any traffic noise at all, which combined with the comfy bed and pillows, made this my dark little cocoon in the sky.

    The only thing I would fault is that, strangely, there was absolutely nothing in the room to tell me about the amenities of the hotel or the surrounding area.  There were flyers to let me know that I can buy a dog house or an animal print suit case, but where is the pool, and what are it's hours?  Is there a fitness center?  Restaurant?  Bar? Where is the ice machine? Don't make me figure these things out myself.

    01/09/13 | Link | Rating: 4.0
    233. Scott W.
    Very good boutique hotel with a convenient location to most of the west side of L.A.  While it's not as cool as the W Westwood or luxurious as proper five star hotels in the area, staying here will generally cost you considerably less without requiring you to sacrifice enjoyable style and service.  

    The aesthetics of the place are pretty cool if a little idiosyncratic and manly; it's kind of hard to describe but I feel like it is about 75% of the way there towards really having true character and doesn't quite stand out because little details are either odd or missing.  Lots of darker tones without a lot of natural light in the main lobby, bar and restaurant areas, which is actually kind of a refreshing thing on really hot days.  

    The rooms themselves are good and often have great amenities like giant jet bath tubs and striking views of Los Angeles.  The manly vibe from the lobby continues here with decor that looks like someone fell in love with Z Gallerie and bathing products that are all pretty musky - I'm not trying to be too critical here because honestly even though the vibe is a little weird to me it's still better than the majority of other hotels you're likely to stay at.  If you can grab a room with a jet tub totally get it because they're about fifty feet deep!

    This is also a pet-friendly place so something to keep in mind if you want to bring along your Great Dane to annoy the heck out of other hotel patrons!  *

    * Just kidding.  Kind of.  I've only seen little dogs here.

    I can't really think of anything too negative about the place.  Other reviewers have complained about the cost of valet parking but hey, welcome to hotels in every major city in the States.

    Recommended!

    10/10/12 | Link | Rating: 4.0
    234. Holly C.
    I stayed in a King Spa Suite for one night and it was alright.  The furniture, including the bed, was all insanely uncomfortable except for the office chair.  Loved the office chair. Everything looked cute, but it was definitely form over function.  The A/C blew directly onto the bed at night, which was annoying.  I've never had that happen before.

    The Jacuzzi tub didn't work great.  Two of the jets did not work and it was loud as hell.  The light switches were insanely complicated.  The bathroom had a window that looks into the bedroom and vice versa.  The window could be closed, but why have one at all?  They had animal print robes in the room and socks.  But they threatened to charge $15 for the socks if we broke them open.  

    They offered Etro toiletries which are not my favorite.  Very manly, musky smell that I appreciate on my husband but not so much on me.

    Pet friendly to the point of being sickening.  They had a bone-shaped chalkboard outside with the names of the pets that would be visiting and little water bowls for them outside.  We didn't hear any barking, though, which is good.

    In terms of food and drink, they had very limited room service after 9:30pm.  Seven items to choose from.  They offered free wine in the evenings and coffee service in the morning.  But there was no information about the hotel in the room and we did not bother to ask the front desk when these things were offered.  There were advertisements all over the hotel for the amenities they offered, but not a lot of details in those ads.

    The hotel advertisements emphasized that the fitness room had hula hoops and jump ropes.  The fitness room was really small.  New equipment but not much of it.  They had hula hoops but no jump ropes.  Maybe people stole them - they would definitely be easier to smuggle out than a hula hoop.  Still, the fitness center does not impress when their major selling point was some crap I could get at a 99 cent store.

    Valet was a little annoying.  $30 a day, mandatory.  I called down for my car but it wasn't there when I got there.  When I asked about it, the valet said it was on its way, but then I heard him call the other valet to get my car.  Ugh.

    On the plus side, front desk staff was friendly.  Check in was fast.  Room was super quiet. The coffee service was good - they had hot chocolate complete with marshmallows and chocolate shavings!  If you give Kimpton your email address, you can get free wi-fi (normally $10), a $10 credit in the mini bar, and discounted upgrades (which is why I ended up with the King Spa Suite).  Unfortunately, the hotel didn't meet my overall expectations.  It was just A-OK.

    29/01/12 | Link | Rating: 3.0
    235. Grace G.
    I stayed here for an evening a year ago for business and found the service, location (close to UCLA), ambiance, and amenities very nice. The lobby was absolutely gorgeous with its beautiful parquet floors, and both the hostess and valet were very helpful in answering all the questions I had about the area.

    I checked in very late at night and the hostess kindly offered me any additional amenities that I might need before turning in for the night. When I got to my suite, I found a wide variety of healthy snacks ranging from roasted nuts and dried fruits to alcoholic beverages.

    Coffee, tea, and light snacks are complimentary in the first floor lobby during morning hours, making it very convenient to get a dose of caffeine before starting the day.

    Another beautiful Kimpton hotel. I will definitely stay here again.

    02/11/13 | Link | Rating: 5.0
    236. Suzi W.
    Unfortunately, I was told that the maintenance people who were the "only ones"  who could resolve the room issue and make the room more comfortable for us, were not coming in until 8 a.m. When they did come in, it took 3 hours for them to make it to our room. Two stars off for the lack of comfort in the room. Another inconvenience was that Hotel Palomar said that wi-fi was available, but they made it very difficult to access. There was a message when logging in that said we needed to pay for the wi-fi. I had to call the front desk to figure it out. Actually, as I write this review, I am reminded of the other ways they increased the price of the stay significantly. Two stars off for the nickel-and-diming. Next time we will be staying somewhere else.

    15/01/15 | Link | Rating: 2.0
    237. Tiffany H.
    Everything about this hotel impressed me.  From the animal print bathrobes, to the outstanding service, to the chic decor.  Since I don't have pets, I was a bit wary about the fact that they allow animals to stay here as I was afraid the place would get noisy at night or in the early morning.  But I didn't hear a peep from any of my furry neighbors!  A testament to Palomar's walls, perhaps?

    The room itself was on the small size and was awkwardly shaped, but such is the charm of a boutique hotel. Bathrooms were lovely, although not 5-star level.  But there is warmth and personality at Palomar and that should be the reason why you stay here (oh, and also because they're pet friendly). For instance, when my other half booked the room, they asked him if he wanted a picture of us framed and displayed on the bedside.  He said yes and sent along a pic...imagine my surprise when I opened the door and saw a cute little frame with our photo!  It was such a delight to be greeted with our picture (and some yummy snacks)! They also encouraged us to keep the frame :)

    As another reviewer as mentioned, the price of the valet parking is steep, and I think that --in addition to the shape and size of our room--is what's keeping me from giving Palomar 5 stars. But these things really should not deter anyone looking to find a place near the Westwood area that will make a great weekend even better with its charm and level of customer service.

    29/01/13 | Link | Rating: 4.0
    238. Hank C.
    My family stayed over at Hotel Palomar for Christmas, and everything was awesome.
    The hotel staff treated us so well- even after we left, when we needed help with getting a few things in order, they were super attentive.  Great hotel experience; highly recommended.  -HC

    12/03/14 | Link | Rating: 5.0
    239. Jorge G.
    Upon arrival to the room I had to contact the manager because there was trash in my drawer and the bed sheets were not clean. I was offered another room after I had already unpacked and of course re-tipped the bell person. The facility is too small for all of what it wants to be and the place is dark and silent on Friday nights. The food was alright. The staff to guest ratio is sufficient but it's just too concentrated either at parking or reserving rooms rather than to liven up the place. I was actually thinking it would be more lively to walk over to the nearby cemetery than to stay at the cramped lobby square box area.

    What I like about the hotel is it's contemporary art. The rooms are truly contemporary and have a blend of furniture pieces from around the world. I can compare the contemporary style to the Hyatt Regency in Vancouver with a little more color. A good analogy would be the interior design of the movie Quantum of Solace which was obviously conscious about using contemporary furniture and designs throughout a few of its scenes.

    17/09/14 | Link | Rating: 3.0
    240. Sam A.
    This was my usual go to hotel when I visited LA. Rooms are nice and clean, the room cleaners pay attention to small details when cleaning. Front desk is usually not busy but when it is there are plenty of seats just feet away. In the afternoon they offer free wine, FREE wine lol. But then this happened, let's say I don't have the means to help myself to the minibar, I would resist and walk to the corner store! Never touch it wherever I stay. A couple days after my stay I found out I had about a 60 dollar charge on my card. So I call em up and found out they had charged for mini bar purchase, after a back and forward with the guy on the phone the conversation ended with the guy pretty much telling me he was going to give me the stuff I had taken for free. So he basically accused me of lying and being a thief! I really appreciated that.

    25/08/14 | Link | Rating: 5.0
    241. Emily H.
    Love this place. Dogs welcome, friendly staff, happy hour in lobby daily. If you register as a kimpton member, free wifi and $10 in the minibar.
    Food in restaurant decent, not spectacular. Great ambiance, very hip and modern. I'm returning on Sunday to stay two more nights.

    31/01/14 | Link | Rating: 5.0
    242. Edna P.
    We went to a cousin's wedding at Beverly Wilshire and stayed in this hotel for one night. There were total of six rooms that we booked for all the family members to stay in. We all had a good experience with the hotel. The rooms were clean and updated, close distance to a lot of places we needed to go to and the staff were helpful. We got a very good rate of $169.00. The lobby was spacious with modern decor and fruit water by the door. We would go there again for more family events for sure. Can't beat the price

    27/06/14 | Link | Rating: 4.0
    243. Laurie G.
    Believe me when I say, you will not find a better hotel.  A room is a room is a room, as far as I can see..  What setd this hotel apart is the PEOPLE.  From the minute you speak to someone in reservations, to the time you pull up to the hotel, they are keeping in touch with you.  The service is impeccable.  

    They have a very nice restaurant and not pricey so please go in!  You will love it.  The Chef is amazing!  We ate in the bar area and it was quaint and comfortable.

    The first and foremost priority of this Hotel is Customer Service, 5 stars is not enough.

    Mr. Hannigan, the Manager is very accessible and from the looks of his employees, has the respect of all of them.  

    Spend a little extra and get a suite,  after a long day you can swim in the bathtub.  It is a HUGE spa tub,

    It is dog friendly ( I don't have one but I think it is a cool feature), close to Cedars Sinai, Beverly Hills and UCLA.

    And, on a side note, the rooms are comfy, the bed is awesome and you can forego the down pillows for foam if you wish.  The city views are amazing, I kept my window open all night.  Join the Kimpton Karma program and get your wifi (which is screaming fast btw) for free.

    The bottom line is, why stay anywhere else?

    19/10/14 | Link | Rating: 5.0
    244. Talia V.
    Gorgeous Hotel, their suites are among my favourites of the Kimpton family. We belong to the inTouch loyalty program so last year did a West Coast Kimpton tour and found this location to be one of the best! The suites are gorgeous, ours was the Spa Suite - so huge 650 sq feet to be exact with a stunning soaker tub. Like any Kimpton location we thoroughly enjoyed the daily wine hour and love how Kimpton welcomes our well travelled pets with open arms!

    We loved that this location has a pool, we did find that you have to hit it pretty early to find the sun, but anytime we did we basically had the space to ourselves.

    The only negatives would be the location, it's a bit of a dead zone with few dining or nightlife spots around forcing you to use the restaurant in the hotel 'Blvd 16' which is pretty expensive and in our experience underwhelming. Would be an ok location if you are looking for quieter nights in and it's also not a bad mid point between the beach & Hollywood I suppose.

    Overall Great Hotel!

    13/12/13 | Link | Rating: 4.0
    245. Grace B.
    I chose this hotel for my guests during my November wedding in Westwood.  Since my initial call with the Sales team last spring, the customer service has been outstanding!  From the valet, to the check-in desk, to the bell boy, everyone was incredibly kind and helpful.  

    The amenities are also fantastic!  Free wine hour every night from 5-6pm, coffee service in the AM and free bike rentals (though I didn't have a chance to partake).  The look of the hotel is also really stylish, without being cold or overly trendy.  The rooms are comfy, too.  We got a suite, which had a huge bathtub and shower!  The room was really clean and cozy, too!  As the bride & groom, they gave us a free upgrade and included nice perks, like Champagne and treats on both nights.  

    Make sure to become an In Touch member, you get even more perks, too, like free wifi and a $10 credit for the mini-bar for each stay.  I plan to go to Kimpton whenever I travel.  

    PS.  The Eventi in New York is also pretty amazing, too!

    13/12/13 | Link | Rating: 5.0
    246. Erin G.
    Hotel Palomar meets all the expectations I expect from an acceptable hotel stay.  Comfortable room.  Clean bathroom.  Everything works.  Responsive hotel staff.

    But this place really shines in how it exceeds these expectations.  The decor with spotlights of color and quirky prints.  Quality bathroom amenities with an extensive list of complimentary extras that can be obtained from Guest Services (nail clippers, professional hair dryer, razor).   Yoga mat with free on-demand workout programs.  Fruit water available at all times in the lobby.  

    Also, the hotel is uber pet-friendly!  While well-behaved dogs occupy the lobby and ride the elevators, I currently have a hotel-provided goldfish to keep me company!

    The location is quite convenient.  With Westwood Village and Persian Square only 10 minute walks away, you will not run out of amazing places to eat or drink or get your eyebrows threaded.  

    It is the kind of hotel that makes me want to be a loyal customer.  And though its perks program is a bit skimpy (earn 1 night for every 20?!), Kimpton Hotels will be on my short list of preferred places to stay.

    09/08/13 | Link | Rating: 5.0
    247. Jason G.
    Pretty disappointing experience at this hotel.  I understand the location is great, but other than that it was not worth the price tag.  Tv was bad, would freeze every few minutes, bed was uncomfortable and slanted, the water pressure in the sink was so strong that you couldn't get hot water without being blasted and having it splash everywhere.  The handle for the shower was broken, and there were hairs in the bathroom.  Overall it was not worth the price tag at all and I would definitely recommend staying somewhere else.

    15/02/15 | Link | Rating: 2.0
    248. T L.
    Pros:
    + Checked in early AND checked out late
    + Needed a coffee for a quick pick me up. Went downstairs and was given free coffee at their bar.
    + Had a glass of wine at their bar. Service was great!
    + Heard they served free wine during 5-6PM (Kicked myself in my butt for not being around during those times.)
    + Clean, modern and quiet
    + Good location if you have a car
    + Pet friendly

    Cons:
    - We checked out the pool area and it was pretty weak. They inadvertently blocked the sun with all these trees while trying to block peeping tom's.
    - Bed was way too cushy/soft (personal preference)
    - Not within walking distance of much

    09/06/13 | Link | Rating: 4.0
    249. Ryan C.
    We had a great stay here for the Labor Day Weekend. The staff is very friendly and professional. They really were top notch. The room we stayed in overlooked Wilshire Blvd so the view wasn't great but who cares?  The bathrooms were well appointed and the water pressure was good in the shower. Only negatives were the seemingly excessive $35 per day for parking that others have complained about and the fact that we had to call maintenance multiple times for issues with out tv not working. Otherwise this was a great hotel and we will certainly stay here again on our next trip out to visit family.

    02/09/13 | Link | Rating: 4.0
    250. Jocy C.
    In a few bullet points -

    - Kimpton Hotels rock!  Why?
    - It's dog friendly (no size or breed restrictions).  Woohoo.
    - Kimpton Hotels are clean and modern with super friendly service.  So friendly that I always feel like a Queen.

    *Loyal Kimpton Hotel customer*

    10/09/13 | Link | Rating: 5.0
    251. Charles A.
    This is a very nice hotel with very friendly service the rooms are confortable and spacious, will definately stay here again!

    30/11/14 | Link | Rating: 4.0
    252. Ceryll D.
    Nice clean room, and good room service. They offer free wine from 5-6pm every night, which is a plus. Lobby is nice and comfortable. Room decor is modern and cute. The parking is valet only.

    What I did not like is there's not a lot of room in the front of the hotel so you don't have a lot of time to gather your belongings without creating a line of cars behind you.

    06/04/14 | Link | Rating: 4.0
    253. Jennifer N.
    I already loved Hotel Palomar when they emailed me before we arrived and asked for a digital picture they could print and frame for our room to make it more homey. Upon arrival, my high expectations were definitely met.

    First, the desk staff are very friendly (thank you for the haircut compliment - really made my day!).

    Room was nice, clean, though a bit on the small side as far as storage for our luggage.

    It's true- they serve complimentary wine from 5-6, and when we were there they even had live music! Great little happy hour.

    Parking is steep, but we just parked in the surrounding neighborhood on the street which worked just fine.

    Only down side is there aren't a ton of places within walking distance, but we did find the nearby Yogurtland in Westwood!

    27/09/13 | Link | Rating: 4.0
    254. Hiep N.
    If you're looking for a Kimpton property in LA stay at the Hotel Wilshire it's significantly better than the Hotel Palomar.

    The rooms at the Hotel Palomar were small and the bathroom was tiny. The showerhead was also made for people 4 feet tall. Service was mediocre. The concierge over promised and under delivered.

    18/02/14 | Link | Rating: 2.0
    255. Khalid H.
    The hotel was nice. The bar area was really nice. I valeted my car for $45 which is pricey but I guess that's the standard in LA. During my 1 night stay, I lost my Bose headphones. I only had them in the car and room. Called the hotel but they couldn't find them. I'm not going as far as saying they stole them, but I recommend being very careful with your belongings when staying there (I guess that's the standard in LA as well :)

    13/09/14 | Link | Rating: 2.0
    256. Eric C.
    Just had a meeting here with another higher education professional. They do valet, but I was only going to be in there for 30-40 minutes so it wasn't worth it. I couldn't find a parking garage so I ended up parking on the street for the free 2-hour parking. Just be careful if you park in the neighborhood because some of the residences require a valid parking permit to even park there. Just FYI.

    The inside was nice. It was dimly lit and I like the redish/orangeish feel they had going on. I will say that I did not appreciate the fact that they didn't have air conditioning in their main lobby/lounge. I was a little disappointed as it was hot day and I had to walk from the neighborhoods to the actually hotel.

    I didn't get to check out their rooms or their amenities, but that's hopefully an updated review for a later time!

    07/11/13 | Link | Rating: 3.0
    257. Paul K.
    Great staff, comfortable rooms, amazing amenities.
    My inner circle membership didn't appear in the system but the front desk was able to get it all sorted out and even came up with a quick welcome package shortly after we got to our room!

    A few points.
    1. Valet Parking only..it was $37 for the weekend...maybe lower on the weekdays?  A bit of a let down but there are plenty of street parking available.  
    2. Free FAST wifi.  Like 10+ mbps down/up.  All you have to do is sign up for free to their loyalty program.  
    3. Wine happy hour. 5-6pm. We checked in a bit late and we JUST missed the happy hour.  We didn't say anything but the front desk took the initiative and asked us if we would like a coupon to get a free glass of wine!  Thank you!
    4. Fruit water available 24/7  yay!

    Overall, I'm a fan.  

    Tip: Sign up for their loyalty program. You get free wifi, $10 voucher to raid their bar, and newspaper delivered to your room.

    16/06/14 | Link | Rating: 5.0
    258. Carol C.
    I was really looking forward to staying at he Hotel Palomar  with a friend for my birthday.  We wanted to relax, watch tv and enjoy being in LA.

    The hotel lobby is very inviting and we thought it would be very positive.Unfortunately, there are long waits for an employee to help whether in person or on the phone.
    Our tv didn't work and after about an hut a housekeeper was ant to fix it.  After waiting quite a while longer, it was fixed but by then it was too late to enjoy.  Then staff attitude was "live with it.  We are busy."

    After a discussion, the front desk employee offered me a $50.00 credit which after calling them two or three times has not been issued.  We were charged $25.98 for in room service and for a large and small water.  We were charged a second time for $14.00 .  One of the benefits of being an In touch members is $10i.00 toward in room bar.   (3 charges, all different for the same items)..  I was then charged $7.00 for the same items. I was also charged $35.00 for valet parking when we parked on the street.
    The restaurant defines nothing special.  The service was slow and the food very expensive.
    In summary, search websites before booking here.

    21/04/14 | Link | Rating: 2.0
    259. Greg P.
    My wife uses Kimpton properties for business and always raves about how nice/hip they all are. I booked the hotel for our 20th anniversary and we couldn't be more happy with the experience or the property. Called for an early check in and was told I'd get a call back if it became available. Figured I wouldn't hear back but got a call back and early check in. Service and attention t detail was outstanding. Even received a complimentary bottle of wine and chocolate strawberries as an anniversary gift from the staff.

    If you're looking for a well priced hotel with excellent service and eclectic

    03/01/15 | Link | Rating: 5.0
    260. Nicole L.
    How can anyone NOT love the Kimpton Hotels?

    I've been staying down at Hotel Palomar since 2009, when I went to an interview (which resulted in a job!) down in West LA. Clean, welcoming, hip, and dog-friendly (I don't have dogs, but hey!). They even gave a 50% off parking discount for hybrids.

    I'm a member and still a huge fan of Kimpton. If you know, you know:
    (times may vary by hotel)
    5-6pm Wine happy hour, which is great for lushes like me and you.
    9p-10p? Cookies and Milk.
    Yes.
    Cookies. And. Milk.

    5:30a-9:30a? Fresh organic coffee and tea.

    They also have badass rooms, an iHome/charger/etc in every room, and if you're a member, you get free wifi. Oh hey being a member doesn't cost anything? So why aren't you a member?

    Also, members get $10 off the minibar, and they always have some rockin' cocktail deal.

    Did I mention the cocktails? Blvd 16 is downstairs - every Kimpton has some awesome foodie affiliation - and I was blown away. The cocktails were hand crafted, fresh, delicious, the bartender was friendly and unpretentious, and the food was excellent.

    They always have lemon/cucumber or orange water in the lobby.
    Everyone is really nice. They remember me when I stay, and I maybe stay once/twice a year. That speaks volumes. I've been upgraded three times here. Everyone is always really friendly and professional. Love this place.

    03/10/13 | Link | Rating: 5.0
    261. Meredith B.
    I really like Klimpton Hotels, so chose this for a work trip up to Los Angeles. Not disappointed! The restaurant was great, the room was clean and comfy, and the service was really, really good!

    I can never decide whether I like the animal print robes or the yoga mat more. Don't do yoga, but I always like they think I might be someone who does! ;)

    26/07/14 | Link | Rating: 5.0
    262. Kelsey C.
    Two words: Free Wine. Because this hotel is neither hip nor happenin' enough (read: severe sarcasm), they do an hour of wine tasting in the lobby just in case the high-class decor and gorgeous rooms don't draw you in.,,though if they give enough wine to some people, they may be able to generate new clientele... Anyway, when I went they had a solid chardonnay, and this is coming from someone who doesn't even like chardonnay. But nothing tastes better than chardonnay upstairs so I highly recommend a room...if you can afford it.

    08/06/14 | Link | Rating: 4.0
    263. Huntting B.
    I love this hotel. It is pretty easy to get to. It's close to a lot of restaurants. It's near UCLA. The staff is friendly and the rooms are very clean, and comfortable.

    AC always seems to work well too, pillows are comfy, pretty much everything i need in a hotel, but no pool.

    03/12/13 | Link | Rating: 4.0
    264. Markus P.
    We only stayed here for 9 hours by the time we arrived and then had to get up to leave to catch our plane, but it was totally worth it.

    My partner's dedication to Kimpton's is unreal...basically, if there isn't a Kimpton, then we most likely will not be staying in that town.

    I have since become a fan as well. I can't help it; they take really good care of all their guests equally no matter what room you stay in. What I really appreciate is that no matter what Kimpton I'm at, I will always be treated like a VIP. The location was great for us as we needed to be close to WEHO, but we didn't want to hear the craziness. I would recommend any Kimpton hotel, and this one is excellent--even for 9 hours :)

    18/04/14 | Link | Rating: 4.0
    265. Iicrews C.
    I can't say enough about the service this hotel and staff provided to me and my collegeages during a training seminar.  Everyone was more than curtious and polite. If injad a question, every answer was provided with a polite and happy answer.  

    Austin at the front concierge desk was amazing!  He made me feel more than important and special, especially after I explained to him that I was upset for having to spend my 13 year anniversary away from him and I was very upset with that.  Austin made me feel special and not forgotten.

    The technology service with the valet service is a first for me and absolutely the best service provided!!!

    BEAUTIFUL decorations and very ZEN atmosphere.  Restaurant and bar area and staff were amazing!

    In all, everyone at the hotel staff and services from valet to the maid services went above and beyond my every expectations.  Thank you for making my stay away from home comfortable and special!

    BEST HOTEL!!! I will definetely recommend and be back very soon for all my special occasions.!

    Thank you! Thank you!

    21/08/14 | Link | Rating: 5.0
    266. Paula P.
    I was happy to see my company was putting me up at a Kimpton Hotel. I am very happy to report that this Kimpton did not disappoint.

    Room and bathroom nicely appointed and very clean, outlets by the bed stand for your electronics, comfortable beds. What more do you need?

    Valet parking is extremely reasonable here given the location; a little less than $40/day.

    All staff were friendly, professional and available to help for whatever request you may have.

    Looking forward to my next stay here!

    30/12/13 | Link | Rating: 4.0
    267. Jennifer J.
    For the price I've had much better. Yes the styling is funky but I expect more from a 4 star hotel. The hotel is quite new but feels dated and in need of a makeover. The staff is great. Very friendly and helpful. However, my room left a lot to be desired. There was an earthquake crack on the ceiling and the red door to the bathroom was severely chipped and in need of re-painting. The bed is terrible and left me with back pain. The walls are very thin and for hours all I could hear were the girls in the next room cackling. The grout in the bathroom is disgustingly dirty. You can clearly tell it's supposed to be a light color by the way it looks in areas that aren't walked on but it's a very dark brown from dirt. I asked for a coffee maker. The good news is that they give you a Keurig. However, the maid never replenishes the coffee or the creamer/sweetener.

    The valet parking is absurd, expensive and a huge waste of staff's time. Why should I have to feel pressured to tip the valet when I am traveling to and from the hotel several times throughout the day. They should really allow patrons to park their own cars.

    The restaurant is just ok but not worth the price. I ended up using forked.com to have dinner delivered. All in all it comes down to the details. I feel I could have received the same experience from a much cheaper hotel.

    13/05/14 | Link | Rating: 2.0
    268. Alexander S.
    They have an excellent art exhibit in lobby and the restaurant.   Cool and hip place to stay near the Hammer Museum.

    21/09/14 | Link | Rating: 5.0
    269. Cathryn L.
    Came here for a CAMFT Board meeting.  Staff was friendly and very helpful.  Valet parking was fast and efficient.  Love the location!

    26/12/14 | Link | Rating: 4.0
    270. Allie P.
    PET FRIENDLY HOTEL in WESTWOOD/LA AREA!!!  :D

    For those of you who have little ones (and no, I'm not talking about human kids), you know its difficult to find pet-friendly hotels when traveling out of town, etc.  I usually end up having to drop my dog off at my local Petsmart Hotel which can be pricey in itself.  

    When pulling up to the hotel valet, not only are you welcomed by the staff, but the pets are also!  They have bowls with water right outside the front door :]  The lobby is nice and spacious - there is lemon/mint water for guests to help themselves to, along with games such as scrabble, jenga, and clue.  They also have free wine and sangria for guests during certain hours downstairs in the lobby - a great way to mingle with other hotel guests or to bring up to your room.

    The elevators move at a decent pace (they get super crowded during check-out times).  I believe most rooms might come w/ a pull-out couch, a mini fridge, a jacuzzi tub, shower, double sinks (handicap room only comes w/ one sink and two showers).  The interior has a modern-contemporary feel.  There is also a desk area near the door for your laptop/etc.

    Taking your pooch out for a walk is also easy.  Just walk around the block and there is grass along with doggie bags for your convenience if you've forgotten them upstairs.  The neighborhood behind the hotel is nice and quiet.  Very close to Westwood - I didn't happen to walk there, but my family did one day.  

    I can't wait to check out the rest of the Kipton Hotels around the U.S. :]

    29/07/13 | Link | Rating: 4.0
    271. Tina P.
    5 star service!

    My husband and I spent 1 night in LA for our friend's birthday/engagement and needed a dog friendly place. I can't express how much we loved the little details and service! A framed picture of us awaiting our arrival in our room, getting us checked in way before check-in in order to get our dog in the room, so we could make our friend's party.

    Great hosted wine hour in the lobby for the guests from 5pm-6pm. Wine was delicious and got to meet some really cool people.

    Enjoyed the happy hour called "Rush Hour" in the bar at their restaurant, BLVD 6.

    Will definitely stay here next time we're in town.

    19/08/14 | Link | Rating: 5.0
    272. Michael W.
    My wife and I stayed here over the Christmas holidays while visiting family.  The hotel is in a nice part of Los Angeles - very close to UCLA, Beverly Hills, and Santa Monica.  The hotel has a boutique feel to it.  Very intimate.  The staff seemed very friendly.  We had room service periodically.  It was prompt and good.  The valet people are also very friendly and quick.  I would recommend if in Southern California.

    25/01/15 | Link | Rating: 4.0
    273. Yoonie Y.
    Matthew Yoakum and his team are simply amazing. We had a press junket event held at this hotel, and everyone went out of their way to make sure everything went absolutely seamlessly. The food was really great, the staff was quick about every single tiny detail. We couldn't have done it without him!!

    The rooms are spotless and really comfortable.

    I hope I get to stay here again or have an event here some time soon!

    08/01/14 | Link | Rating: 5.0
    274. John M.
    On the way down to San Diego for Turkey Day festivities, the girlfriend & I stopped in LA for a couple days to do the whole touristy thing. The Hotel Palomar LA-Westwood was our home in LA for those couple days. While shopping for a room online, this place hit the sweet spot for level of accommodations/ location/ room rate.

    Checking in on Sunday night, we enjoyed the gorgeous & cozy lobby a while before heading up to our room. Unfortunately, that was the only time we would see the lobby in all its glory during our stay. Later that night, all the furniture was removed & the walls covered with plastic sheets for some renovation.

    Much like the lobby that we only saw momentarily, our room was gorgeous & cozy, as well as, clean & nicely appointed. I'll give it to Kimpton, this was a great, even sexy, looking room. The bed was comfy, but a little firm for me. I booked a Skyline room so we were up on the 18th floor with an elevated & sweeping view of the LA skyline.

    All of the staff we encountered during our entire stay were professional, courteous & helpful. Being signed up as a Kimpton In-Touch member, Wi-Fi was free. Wi-Fi speed & strength in the room was very good. The hotel fitness center was decently equipped with dumbbells, kettle bells, medicine balls & cardio machines.

    The highlights of our 2 night stay were the room, location of the hotel & the staff. But there were a couple lowlights. Parking was valet only & $35/ night. Also, the lobby renovation was a bummer. It would've been nice to know while booking the room online that the lobby would not be available for most of our stay.

    Even so, though, Hotel Palomar LA-Westwood was a great place to stay while in LA. I'd stay here again on future stops in LA. Hopefully, the lobby will be done next time. & looking even more gorgeous than the 1 got a glimpse of this time.

    02/12/13 | Link | Rating: 4.0
    275. Peter Y.
    Pretty sweet place.

    Not overly expensive, nice staff, clean establishment, trendy vibe and complementary wine service from 5-6 (often including live music) makes this place a nice standout among some of the other nearby hotels.

    My executive suite was very spacious, with an extremely comfortable bed and large work space.

    Overall, a great experience, though the valet parking is a bit steep ($30).

    29/09/13 | Link | Rating: 4.0
    276. Susan M.
    So here's the great news:  Free happy hour with a featured specialty martini, wine and a DJ that plays really fun  songs.  The vibe is so cool and like you're at a hotel party.  The walk into Westwood Village is only a few minutes but they also have a complimentary car to take guests anywhere within a 3 mile distance.  The pool is beautifully appointed but has a pretty limited lounge chair selection- 8 for the entire pool- and the rest are couches and chairs- so get there early if you want to lounge.

    We enjoyed one of the best healthy  breakfasts I've ever had in a hotel- a huge egg white scramble with spinach, mushrooms and turkey sausage- and it was only $9.  Very impressive.

    We also had great service from the front desk staff- really professional and helpful.

    Here's the bummer: their late checkout policy is pretty rigid.   We are used to being part of Starwood and Fairmont programs that will do everything in their power to give you a 4pm checkout.  The best Palomar can do is 1pm.  We take a lot of local staycations and arrive early on the day of  check-in and stay late the day we check out to stretch our experience. When we can't get  late checkout we hear that Wah-Waaaah at the end of our stay.

    20/07/14 | Link | Rating: 4.0
    277. Traci B.
    1 of 5 stars Pending review
    Booked through a Southwest airline excursion- iI specifically requested only 4 star and above. Had stayed at other Kimpton hotels in the past so i assumed it would be fine. Hotel looks NOTHING like the photos-
    there is NO Concierge service- bathroom looks like we are at a days in.- nothing like the photos.
    When you call ahead they claim they have the concierge service and tell you that they will have everything ready. Austin at the front desk promised this for me- he even asked the names and ages of my children - when i got here he had NOTHING and printed off a quick adult party for the evening for me when I reminded him of our phone conversations.

    Hotel electric does not WORK. VERY out of date There is No store, only one restaurant with odd hours.
    Staff is not friendly. I watched a staff member tell a guest no when she asked him to refill her wine as he was cleaning up from "wine tasting".- The wine was there and open- he told her no that the time had expired - it was less than 5 minutes past 6 so i assume this wine tasting is only one hour?

    Manager was not available to speak when called.

    When I finally did hear from Manager Judith she was Rude and non apologetic. rather than address the issues of the hotel ( pool not heated, no concierge, electric etc) she claimed that it was our problem that the pool wasn't heated to our preference - they told us a temperature and it wasn't that temperature. and she then told me not to allow my teenagers to go there ( the policy states 16 years of age- which they are). It is always my personal pet peeve when people hired to function in customer service roles cannot accept and deal with customer complaints in a professional manner. Kimpton should invest in some training for their personnel.

    01/01/15 | Link | Rating: 1.0
    278. ayan g.
    p.s.: I was originally scheduled to stay for two nights, so on the morning of the second day, I went to the front desk and told one of the two staffers there my room number, and specifically what my two complaints were. When I returned that evening, neither had been cured.

    I had to call to request someone come up to change the sheets so I could actually have king sized sheets on the king sized bed. Imagine my surprise when the person who came to change the sheets was the chap who was also the parking valet. He was actually someone of the high calibre the rest of the service at this hotel was not.

    NEVER AGAIN.

    30/07/14 | Link | Rating: 1.0
    279. Kim P.
    super trendy. on the other side of Wilshire than Westwood Village and likely a little pricy. I didnt pay the bill but I imagine because it is a really nice and fancy hotel with super cool decorations and lighting. The rooms are really neat and remind me of a cool W.

    27/10/14 | Link | Rating: 5.0
    280. Sharon R.
    We only stayed for an evening adventure but had a wonderful experience the moment we stepped inside the lobby. Greeted by a doorman with a smile who took our luggage immediately. Inside a concierge hands me a glass of wine and leads me to the counter to check us in. We are given an excellent description of the BLVD 16 restaurant located on the main floor and then were lead to our room by another staff member. He made sure we had everything we needed, offered to bring me more wine, complimentary which I obviously accepted.

    The view was very Hollywood looking down over Wilshire Blvd. Our room was clean and cozy. We only enjoyed the convenience of the restaurant but none of the other amenities offered. Just based on these points alone, I'd recommend anyone looking for a short-term stay in a reasonably priced hotel in the heart of BH, Palomar is ideal.

    19/11/14 | Link | Rating: 4.0
    281. Carlos A.
    I LOVED my stay at the Palomar. I was there for a UCLA event and I was impressed by every part of my stay. I was most happy with the free wine from 5-6pm every day. The rooms were very clean and I loved the modern decor (but not ultra modern like the W). In terms of modern decor this is more up my alley. I loved that their pool is outdoors but not a scene like the Standard downtown or Hollywood. We had their catered breakfast and several events in the different conference rooms in the hotel and all were excellent. I would definitely stay here again as it was walking distance to Westwood and UCLA.

    15/04/14 | Link | Rating: 5.0
    282. Phil P.
    Nice history of the hotel available - adds to the friendly atmosphere.

    26/02/15 | Link | Rating: 4.0
    283. Jon R.
    I'm a big fan of Kimpton but not of this hotel. Service attitude is systemically ungracious.  Not rude but not gratious or pleasant.  Weirdly, consistently poor. Additionally they nickel and dime you more than any Kimpton we've stayed at.  See other reviews to the same effect.

    Lobby is ok/pretty. Rooms well appointed. $37 valet professional. Room service meal was ok.  But the front desk was painfully clueless and unhelpful.  They dealt with questions and issues as if they had no desire or authority to be professional or help.  The room service clerk was flat and thankless on the phone.  Will spare you the silly details but after a dozen Kimpton stays this year so far (by May) this one was totally different.  We left feeling like we weren't guests at all.

    Pick a different Kimpton.

    Postscript: Like everyone I got a note from the manager in Yelp.  But I paid more than I should have, and had a poor experience on my wife's birthday.  No we won't try the hotel again.  For new guests hopefully the manager "Robert H" will invest the vast time  he currently spends on social media to cover poor reviews - on better hospitality.

    25/05/14 | Link | Rating: 1.0
    284. Kristen S.
    Booked our stay for 4th of July weekend through AAA - awesome discount and great value for the quality of the hotel.

    We chose this hotel mainly because it was dog-friendly and moderately priced. My expectations were exceeded by the style, comfort and customer service (for the most part).

    Before we left for our trip, I received an email from the concierge that was a "welcome and we look forward to your arrival!" message. I responded o request a room on a higher floor (so we could see fireworks across the city) and to request early check-in. The concierge, Josue, was very courteous and offered a thorough list of breakfast/bakery recommendations in case we arrived before our room was ready. This kind of attention to detail is something I appreciate, and I told him so. Awesome customer service and we hadn't even arrived yet!

    Dog-friendly is an understatement - there were TONS of dogs the weekend of our stay. If you're not a dog-lover, you should probably reconsider. Don't get me wrong, the hotel is clean and most of the dogs we encountered were well-behaved, but be prepared to be in elevator rides and see dogs hanging out in the lobby. There's no additional cleaning fee or charge for bringing your pup - love that! At most dog-friendly hotels,  fees can be anywhere from $25-$200, regardless of size. They even loaned our pup a small dog bed and wrote her name on the "doggy welcome board" outside of the lobby - nice touch, Kimpton!

    To our surprise, our room was ready at 10am - that's almost unheard of anywhere else. The room gave us a great skyline view (as described on the website) and had modern art and furnishings, even a yoga mat and animal print robes in the closet. It felt very LA! I can dig it.

    Our stay was comfortable but we did hear the small dog next door nonstop barking a few times.  As dog owners we didn't mind; you kind of have to expect this thing if you bring your dog to a hotel.

    Fruit water in the lobby was super refreshing after a long day of walking around in the heat. Also enjoyed the complimentary Wi-Fi. Parking is expensive - $40 a night and valet-only...that is probably my one and only complaint...although in SF it can be $50/night.

    Upon checkout, the girl at the front was rude and didn't seem in the mood to greet me or answer a question about the receipt - why it only had parking fees and not hotel stay fees - turns out it's because I booked through AAA. Her attitude was cold - but I'm willing to let that one go since it was 5:30 in the morning, and every other staff member was outstandingly gracious during our stay.

    Overall great experience and my first time at a Kimpton hotel. My friends and family say they love Kimpton hotels -- I think I just might have to jump on the bandwagon!

    10/07/14 | Link | Rating: 4.0
    285. Leah S.
    Another great experience at a Kimpton hotel!  This is located very close to UCLA, Beverly Hills, and the 405 which is a quick trip to LAX.

    Boutique hotel, great customer service, good fitness center, and wine happy hour!

    The restaurant is also great if you don't feel like going out.

    26/08/14 | Link | Rating: 5.0
    286. Steve G.
    They lost my reservations, but then told me the King Suite i initially requested was available. However, they then told me the room wasn't available due to maintenance issues. They remedied the issue by putting me into a Premier Suite but all it was was just two standard rooms joined together. Overall, wasn't happy about it but the room was clean, the bed was comfortable and the manager did her best to remedy the situation.

    21/03/15 | Link | Rating: 3.0
    287. alex p.
    The people in the restaurant are rude and incompetent!  We had called for a table for 11 on Mother's Day.  We arrived at 10:15.  We were hustled by the waiter to order immediately as the cooks need to clock out at 11:00.  Never again!  Shame on terrible service!

    10/05/15 | Link | Rating: 1.0
    288. Julie H.
    Enjoyed the pet friendly stay, jacuzzi tub, pool, happy hour and restaurant.  In room breakfast expensive and not that yummy so I'm deleting a star for that.  Good location.  Join loyalty program before stay to save money.

    19/04/15 | Link | Rating: 4.0
    289. Matt T.
    Rock solid service with a smile. Was late for their wine hour and they gave me a coupon to hit the bar and grab a free glass - pretty thoughtful. Room was spacious, bed comfortable, TV big and wireless free. Breakfast in the morning in the restaurant was nothing over the top but got the job done. Free lobby coffee too. Walking distance to UCLA (half a mile) Solid stay - Kimpton has done a good job every time I've been their guest

    07/04/15 | Link | Rating: 4.0
    290. David A.
    This hotel has a lot of things going for it. The staff is very friendly and welcoming. BLVD 16 is very good especially for a hotel restaurant. Daily social hour is a nice perk. The rooms are clean and tastefully decorated.

    The area is nice and safe, and while it's within reasonable walking distance to shops and restaurants...the walk is a little unpleasant and/or boring given that you have to walk about 5-6 long blocks on a busy street, or more blocks through houses, to tget to it.

    There are a couple of minor quibbles about the room, such as some of the paint in the bathroom showing wear, and the beds being too soft.

    But there is one major issue IMO -- the bathroom door doesn't properly close. There is no latch, let alone lock. It's a sliding door that is supposed to touch a piece of wood, but you have to make sure it's touching the wood or else other people in the room could see or especially hear what goes on inside. One star off for that.

    Also, while this hotel is nice I don't think it's a good value, which is where it loses the other star. Most nights the rooms are approaching, or even exceeding, $300 with or without tax, and I don't feel like this hotel had quite that level of amenities.

    23/10/14 | Link | Rating: 3.0
    291. Shing H.
    I'm in town often, always traveling with the dog, and I *love* staying here whenever I can get a decent rate, even if it's a bit more expensive than AirBNB. As everyone has already mentioned, they have free coffee in the mornings, free wine in the evenings, and free bicycles for you to use. Service has been amazing every time I've stayed, and of course, the main selling point for me is that they are just insanely dog-friendly. They usually have a dog bed and bowls already in the room when I arrive, though they seem to assume that everyone has a smallish dog, because the bed is tiny! There are dogs chilling in the lobby with their owners, walking outside (there's a nice patch of grass with dog bags right on the corner), and I've even seen the front desk watching a dog while the owner was in the restaurant.

    The valet guys are also cool about letting me leave the car in front for a few minutes while I bring my older dog to and from the room. I do try to avoid using the valet service, though, since it's $30/night and on weekends at least there is street parking available just a couple of blocks away (check signs though--a lot of the streets are permit parking only). If you do spring for the valet, the nice thing is that you can go in and out whenever you need for the daily rate, and if you call or text before heading down from the room they'll have your car ready and waiting.

    27/04/14 | Link | Rating: 4.0
    292. Cheryl E.
    Kimpton takes great care of their guests and their guests 4 legged friends. Hotel Palomar, Los Angels is located close to UCLA and walking distance to great dining and shopping in Westwood. The surrounding neighborhood is primarily residential and so is quiet and as a bonus beautifully green.

    The rooms at the Palomar are spacious, very well kept, fresh and updated. I stayed in room 1820 - it had a BIG view of Los Angeles - so pretty at night.  I had a beautiful suite with soaking tub, great shower amenities and wonderfully soft bed.

    The only low-light was a  snappish car guy who may have been having a bad day...

    I loved the chocolate turn down, light dimming...

    08/12/14 | Link | Rating: 5.0
    293. Est K.
    Great Hotel. We checked in late at 12am and did the late checkout at 1pm. Love the deluxe king bed. The animal couple robes are luscious. Best romantic date and scene with my fiancé. Near Beverly Hills on Wilshire in Westwood. Loved it!

    04/05/15 | Link | Rating: 5.0
    294. Michelle J.
    Great customer service from check in to check out. The hotel is hip and conveniently located. Great place to stay if you are visiting the West Side (Santa Monica, Westwood, Beverly Hills, West Hollywood). They offered a happy hour with free wine and appetizers when we checked in on Saturday. They are dog friendly which is the #1 reason that I chose this hotel. I looked into a couple others and they charged a non-refundable pet deposit that was equal to one night stay. Palomar does not ask for any pet deposit at all. Rooms are decent considering they are a dog friendly hotel. I would not come here if you are a pool person because the pool is a little bigger than a jaccuzi and is located on the ground floor which is shady and not very warm. Will def be back!

    28/03/15 | Link | Rating: 4.0
    295. Dana R.
    They billed my card without permission.  Tried to fix it by calling them after the visit.

    To top it all off left a message for the GM NO RETURN CALL BACK.  They are just a volume hotel and does not give good service back...

    BAD SERVICE. MUCH BETTER HOTELS IN THE AREA.

    TRY THE W HOTEL around the corner!

    13/03/15 | Link | Rating: 1.0
    296. Debbie L.
    Awesome stay at this Kimpton Hotel. Coming through LA from Portland on a road trip with a planned stop at LA's Salt and Straw and Huckleberry for breakfast.

    The hotel is clean and comfy and the staff is awesome. Loved Chris as he was filled with good ideas for our stay. Always smiling and helpful.

    Great location as the hotel is in a great area and we used über once we valet'd our car for the night. When we come to LA again, we will stay at Hotel Palomar!

    10/04/15 | Link | Rating: 4.0
    297. Matthew R.
    The Palomar really knows how to accommodate their guests! From the pet friendly welcome, to the heated pool, every detail is meticulously considered. My room was great, service was great. I took full advantage of the complimentary cocktail hour, and the in-room complimentary Yoga mat and Pilates videos.

    I would definitely stay again.

    05/03/15 | Link | Rating: 5.0