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Hyatt Regency Century Plaza in Los Angeles, CA

Hyatt Regency Century Plaza in Los Angeles, CA

Specialties

Centrally located on the West Side of Los Angeles adjacent to Beverly Hills this corporate hotel offers great area recreation for all.  In the heart of Century City.  Centrally located to major attractions in the LA area.

History

Established in 2005.

 

Company Info:

Rating: 3.51

Address: 2025 Avenue Of The Stars, Los Angeles, CA, 90067
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (243):

1. Mary C.
Fantastic 4.5 star hotel located near Beverly Hills and close to Santa Monica/Westwood.  Friendly service, spacious  and comfortable rooms with upscale amenities.  There's also a Spa onsite and a huge lounge downstairs where you can get a quick breakfast or enjoy an evening cocktail. Go during awards season and you might happen upon Steven Spielberg or Peter Jackson since the Century Plaza typically hosts the Directors Guild Awards.

24/11/04 | Link | Rating: 5.0
2. OC P.
This hotel is now a Hyatt Regency although it's unlike most Hyatts.  The hotel location is great as it is minutes from Beverly Hills and across the street from the Century City Shopping Center.  The rooms have LCD TVs , the bed is comfortable and for the most part clean.  I had a room facing the back of the hotel with a view of the (very very distant) ocean.  I didn't rate this a 4 Star because the front desk staff is not very knowledgeable (didn't even know how to print out a folio) and when you ask them for anything they just didn't know or had to always ask someone else for the answer.  The Club room's continental breakfast is a joke (muffins and juice) so I wouldn't pay extra to include that in the stay and the staff is not very good about replinishing the food/drinks/plates/napkins.  Often times I would go in the room to find only muffin crumbs and no plates.  The bellmen and valet staff however were very efficient and were consistent in providing good service.  I think if they train the front staff and revamped the Club room the hotel would get higher marks.

04/01/08 | Link | Rating: 3.0
3. Nathan H.
I love this hotel. It is one of my favorites in LA to stay at. It is now the Hyatt Regency and Hyatt has done a great job of keeping all thats great about this former Westin and adding some great enhancements. The rooms have been updated a little in decor, which was a pleasent see. The beds are still just as good as the Heavenly Westin beds (or pretty close) and the bathrooms are still huge. The addition of the X Bar gives the whole hotel a more hip feel. The redesigned pool bar area also give the place a much needed 2008 feel and it does it well. Cant wait to go back in the summer time when the weather is a little bit better. Staff is always super helpful and accomodating. Always a number of taxis available. And location is really the best thing about this Hotel. Century City is so convenient to get to so much of LA and it doenst have much of the traffic problems that plague so much of the rest of LA. And its super quiet at night as well. Craft (the new restaurant) is right across the street. The Equinox spa is a very good day spa. And the Westfield Century City shopping center is right across the street with tons of eating options (Pink Taco, Houstons, etc) and upscale shopping choices. Always a joy to stay here...!

17/03/08 | Link | Rating: 5.0
4. Sarah K.
can someone PLEASE PLEASE PLEASE review this place?  i'll be staying here for few days later on this month and i really want (NEED) to know what to expect.

13/07/07 | Link | Rating: 2.0
5. royce r.
went on a saturday night to a birthday party at the bar.  cool ambiance.  Where you take a girl to kick it with.  didn't stay at the hotel though.

02/07/09 | Link | Rating: 3.0
6. Skye R.
I crashed Arnold Schwarzenegger's gubernatorial election party here, and let me tell you -- WHAT A GREAT HOTEL!  Since the lax security actually worked in my favor, I *added* a star instead of taking one away.  The catering was super yum, the drinks were super strong and the room was super SUPER.  If you're ever running for office and need a place to accept your election victory, the Century Plaza Hotel makes a damn fine spot.

28/03/07 | Link | Rating: 4.0
7. janice w.
this hotel was very nice.  nice large, lobby area, with a bar and lots of seating.  there's also an in-house Starbucks.  the decor is very modern.  the rooms were a good size, as were the bathrooms.  but the room had two doubles instead of queens, which was definitely a downside.  other than that, it was very clean and contemporary, and it was a good stay.  parking was valet only at $30/night.

23/09/08 | Link | Rating: 3.0
8. Leon C.
i really enjoyed my stay here.  i remember it being the westin back when i used to live in the area.  anyhow, the facilities are clean and spacious while the hotel staff are very friendly and helpful.  early check-in was not a problem.   there are flat screen tv's in all the rooms.  they also have an infinity pool and whirlpool which are both outdoors.  my room was on the 15th floor with the balcony facing avenue of the stars.  although it provides a nice view it did get loud at times when the valet would set off car alarms or a loud car would go zooming down avenue of the stars.  the hotel is only a block away from century city mall which has tons to offer.    i would definitely stay here again.

04/12/08 | Link | Rating: 4.0
9. Eric J. R.
I normally stay at Le Montrose (my fav) while in LA, but couldn't get a room this week. Tried a bunch of the other standards in west hollywood, but then I luckily remembered the Plaza. Two nights, the first at $299, and the 2nd at $249.
I haven't stayed there for a couple of years, but everything good that I rememberd was the same or better.
One of the best poolside patios that I have enjoyed, next to vegas, was there on Thursday. Great bar service deliver to my chaise.
They have undergone a huge reno recently, and the place looks great. The rooms aren't massive, but they have really fantastic beds and bathrooms.
Definately get a room overlooking the pool to take advantage of the fantastic balcony and ocean view.
There's a new Starbucks in the lobby. Very convenient.
All of the service was top notch. Valet is perfect. High speed wireless is typical and expensive, but no more so than most. You get a roaming password for the lobby bar.
restaurant has the typical hotel prices ($19 burger), but in a pinch the food is actually great.
Highly recommended!

22/04/07 | Link | Rating: 4.0
10. Ashley E.
1.  DO PRICELINE.  Got a deal for 150 bucks on a Saturday Night.  Booked it on Saturday Morning.  
2.  Rooms smelled a little weird the reason it lost a star however they were nice.  
3.  Pool needs more seating but nice.  However due to the location there is a big building that blocks sun therefore really only good till 4pm
4.  Room SERVICE expensive.  30 dollar hamburger...however it was fantastic and really set the mood
5.  The Xbar / club was def a hot spot. It isfree if you stay there vs. the 10 dollar cover on a sat night.
6.  Wish that the conc.  had said that you are right next to Beverly Hills.  Sent me on a goose chase to find my dinner spot the reason lost another star
7.  Swanky but def. felt like a business hotel.  For a younger crowd not sure if I would recommend it.  If upscale def. good. I think the spa is awesome there as well as you could tell there as a lot of money people coming into the place

05/05/08 | Link | Rating: 3.0
11. Scott V.
I've stayed here many times. Rooms are clean and pool and bars are nice. Furniture and fixtures in rooms are a bit worn and usually something is broken, such as a light, toilet, AC, drawers. I expect better for the price and brand.

01/01/09 | Link | Rating: 2.0
12. L K.
We were there for just one night.  Had a drink at the bar with a friend.  Had a very alpha male feel to the place.  The room was very comfortable.  Very busy hotel.  The staff knows how to hussle.  Had to pay extra for the gym but it was worth it.

20/11/10 | Link | Rating: 4.0
13. Jennifer L.
My home for the last week, this Hyatt Regency isn't too shabby.  Sure from the outside it looks like a bit of an outdated dump, but it's not!  It's clearly been renovated, and they did a good job.  They've most recently just redone the lobby bar area and the outside patio and they look amazing.  The lobby bar has crappy service and inconvenient hours, but the drink list reads like something out of my dreams (if I were to open a bar, I would steal this drink list.  I might do it anyway.).  The apps are all perfect sounding to nibble on while you relax (I didn't actually try any as they overfeed us by a ridiculous amount on these programs and the last thing I need is another snack).  The XBar is hip and swank, if a bit dead.  Didn't try Breezes, so don't ask me, but it appears to be the same food that you get with room service.
The pool area is nice, and the guest floors & rooms are lovely.  The service is fast and friendly (I ordered room service last night and not only did the guy wheel the cart up to my bed, but he did the whole wine presentation thing with my half bottle of cheap Pinot!  It was dinner in bed, served by a stranger!  I should've tipped extra.  I'm such a jerk.  The pizza was really good too if you were wondering, but I heard some of the other stuff on the room service menu was kinda blah.).  The service may have been sucking up a bit though, as we were dropping quite the dime in having a big meeting here.
Sure I spent most of the time on the California level - a windowless stretch of ball rooms and breakout space.  I enjoyed my "lanai" a few times, most notably while singing and carrying on were coming from the tent below during Sing-Along Grease.
And I did get to see celebrities!!
Duff from MTV!
Paula Abdul in a mediocre red dress, but looking fab (and sober!)!
Gabrielle Union who is gorgeous with a teensy waist (reading to kids acuz she's philanthropist-ic like that)!
And some guy whose name I can't remember!

Exciting!

20/09/07 | Link | Rating: 4.0
14. Mike M.
Pretty good.  Nice place and staff, but overpriced parking.

28/07/11 | Link | Rating: 3.0
15. Jill A.
i worked on a fashion show here last weekend.  the hotel itself is really nice.  i was a little confused on where to park since i didn't want to valet my car.  there's a parking structure behind the hotel that charges $20 a day. (tho you get a discount if you get it validated)

it was early in the morning so i needed something to wake me up.  luckily, there's a starbucks in the lobby.  score!  i saw signs indicating where to go for the fashion show so i ventured off in search of the dressing rooms.  man... this place is huuuuge!  and the fashion show peeps were a bit stressed.  the show involved some high school senior girls who were part of a community program.  and the show was their end of the year thing or something.  

after finding the ballroom, i had to find someone in charge to show me where i needed to go.  it was pretty cool 'cuz i got to see all the behind the scenes stuff.... i had to go through the kitchen and up the side stairs to get to the back dressing rooms.  they provided water and juice for us in the dressing rooms.... tho i was hoping for some pastries or some kind of breakfast.  

after working all morning, we did get some grub for lunch.  the hotel catered some samiches and salads...and more starbucks.  it hit the spot for a bit.  

i would've given more stars but trying to get out of there was a nightmare.  the hotel event staff kept giving us the run-around on parking validations.  i ended up staying an additional hour walking around the hotel trying to find someone to give me a parking validation.  too much time spent on finding people.  so not cool.

02/05/08 | Link | Rating: 3.0
16. Ayami H.
Fantastic. Beautiful. Amazing.

Yup. Yup. I enjoyed my stay here VERY much (maybe because I was sooo jaded by the Bonaventure in Downtown. . . ). Granted, I got a great deal on priceline.com , I would still put down $200-300 a night for the service and the spectacularness of this hotel.

We stayed here the other night, on a fluke - I was meaning to book a room somewhere in Santa Monica, but boy was I thrilled by this accident.

Pull up to valet, both our doors opened for us - the valet guys were way nice. Walk into the lobby. . . IMPRESSIVE. X Bar to our right (I want to go back to check that out), hotel bar in front of us, restaurant to our left. . . I go to stand in line to check-in, but wait. There's SELF CHECK-IN. . . and a guy asked me if I needed help - quickly check-in, and we're on our way to our room, but not before the bell guys ask if we need help w/our bags. . . Maybe the hallways were just redone, but the carpet and decor looks fresh and NOT dated. . . our room was beautiful - NO COMPARISON to the Westin or to the Hilton. . . beautiful countertops, closets, drawers, bathroom, bed. . . and a balcony (what?!). . . two chairs and a small table - w/an awesome view of Avenue of the Stars - and the gorgeous water fountain. Wow. So far? I'm impressed. . . call down and order a crib and ask for late check out - the guy says we can stay till 2pm the next day w/out getting charged, and a half-day after that. . .

That night, ordered room service - yes, a little pricey, but SO, SOOO worth it (I'll do it again).

Next morning (EARLY morning, mind you), we got up, and got our car from valet, the guys were just as nice and chipper. . . get back a couple of hours later, and they remembered us (plus, plus plus!!). . . go back up to our room since we still have a few hours left, shower, rest, get ready, etc. . . and NO HOUSEKEEPING is banging on our door. . . again, a plus! :o)

When we left, I couldn't figure out how to check out on the tv (but you can), so on the way out, I asked one of the bell guys, and he took care of it for me. . . just like that.

BTW, I thought the view at night was amazing. . . during the day, the hotel is just as grand, if not better. I took a peek outside, and there were cabanas and a gorgeous pool-side view. Wow. I am so impressed.

I will definitely come back w/out the baby for a little mini-vacation/get-away. I'd like to check out their spa. I can't stop raving about this hotel - the staff was very friendly and accommodating. The decor was beautiful.

05/07/08 | Link | Rating: 5.0
17. Ben B.
I attended a conference that was held here this week, and stayed for one night.  The conference area underneath is nice, and the lobby is beautiful.  I thought the front-desk service was good too.  The room was a little close, had no overhead lighting (all lamps and no light switch - a pet peeve I have), and the thermostat wasn't that responsive.  Also, the minifridge is full when you get there and has some sort of technology that senses when you remove something in order to charge you, so you can't just open it up and drop in a Coke from the airport.

07/03/09 | Link | Rating: 3.0
18. Eddie R.
I really enjoyed my stay here. The staff were very polite and helpful. The rooms were large, and nicely decorated. Food and drinks were a bit on the high side, but that's hotel prices for you.

08/09/09 | Link | Rating: 4.0
19. Heather R.
Comfy rooms and a good location.

24/10/10 | Link | Rating: 3.0
20. eileen g.
Great hotel, can't beat the value for the priceline price we paid.. we got a great view of the building in front of us... so great, that we were awoken at 8am this morning to explosions and a car chase from the set of "the green lantern" filming there.. took a couple of pics and was surprised to see seth rogan and cameron diaz there... the night before, they were filming "house"! very clean and the decor is cute, great experience there!

05/09/09 | Link | Rating: 5.0
21. Charlie T.
Stayed here in January 2008 as it was being renovated and returned with some trepidation for a stay this weekend. This time around...wow! I must say that the renovations are great. A tip though: don't pay full price (duh!). You can get a great rate online and it'll be a steal thereby making the hotel exceptionally well-priced for the amenities. The rooms are nicely appointed and the pool / hottub area are a great weekend draw. Don't bother eating at the on-site restaurant though. There are so many fantastic dining options in LA. For example, Craft is located right across the street in the CAA building. The Century City shopping center and AMC theatres are located next door. I would suggest using the valet parking. It's expensive ($33) but considering that you get unlimited in/out and that there really are no other in/out overnight parking options, it's a worthwhile convenience.

08/06/09 | Link | Rating: 4.0
22. Joanna B.
If you want a quick weekend get away this is the place to stay!

My room, not a suite, but room was just about the same size as my apartment at the time. My stay was immediately after their grand rennovation.  This is the kind of room where you could just remain the duration of a weekend.

While I don't recall which floor I was on I was higher than 10 and was able to watch the hustle of bustle of every day life. While I was gettin' room service, yeah!

In addition to room service I indulged in a massage at the spa. I soothed myself with the cucumber water, sat in the sauna dipped in the whirlpools and then got my frustrations all squeezed out.

The pool design was intriguing. Itw as completely flat. Someone not paying attention might think he/she is walking on an oddly damp and glossy tile walkway when really taking a step into a swimming pool.   The cabanas were grand and the garden was glorious.

This is a place to check out, particularly if you've got business in Century City.

30/04/07 | Link | Rating: 5.0
23. Emily C.
sure this is a nice hotel to stay at, but is it $200/night nice???  i personally don't think so.  don't get me wrong, the hotel was super clean, the staff incredibly friendly, and the rooms nice and spacious, but those are things that are EXPECTED when you're paying so much for a room.  i guess my beef with the place is that there was nothing beyond the expected that i got out of my stay here.  

with that, i would recommend the century plaza for people who either (1) have money coming out of their ears, or (2) have a company cc to expend costs on.  otherwise, i would recommend looking into other hotels in the area that are far more elegant than the cp.

05/08/09 | Link | Rating: 3.0
24. Josh M.
If you can get a deal on a room this is a great place to stay if you want to be central to everything. Spring an extra 50$/night for the regency room and get free liquor/coffee/ awesome breakfast and snacks all day!!!
Pool is nice and they have a great bar attached. The rooms have been updated and are all designed with a nice mid-centruty style.

Only thing thats annoying is the valet is a lotta coin and the self parking is even more coin!

Equinox is attached by the pool but I think that probabaly costs some more coinage!

12/04/10 | Link | Rating: 4.0
25. Mike F.
The Century Plaza is okay.  The hotel is clean and the rooms are nice.  The people however are in no real hurry to help you out.  From the bartenders in X Bar to the Hertz guy who took a 50 minute break and left the counter unattended, it isn't worth it unless you get a great deal on the room.

05/05/09 | Link | Rating: 3.0
26. Tom Y.
I have traveled a lot and stayed in a lot of hotels in my day and I would have to say this is tied with the London West Hollywood as been my favorite while I am in West Los Angeles.  The lobby is modern, and everything upon entering was professional and nicely executed, my bags were taken to my room very quickly upon getting into my room.  I got a room with a balcony view of the pool and west side of Los Angeles, the bathrooms were a fair size for this type of hotel, not too large or small.  The rooms were nicely decorated, the bed was comfortable.  The drinks in the lobby were very well priced considering this is Los Angeles, and there is a Starbucks in the lobby which came in handy when I had to grab a quick breaky and caffeinated beverage on my way to work.   I didn't have to worry about internet because I how much I stay at hotels, the valet was a little expensive even for LA but they were quick and efficient about bringing my vehicles all different times of the day.  My real, real complaint is the gym hours and access, yes you do get to work out at Equinox gym but you have to pay extra and they have really crappy hours.

03/05/09 | Link | Rating: 4.0
27. Alex S.
Rooms are expensive already.  You get to the front desk with a deadening pain in your pocket.  Then, just after the front desk has run your credit card, they twist the knife in really good.  The gym costs an extra $20 per usage.  At least when JetBlue charges you for blankets, they only charge $7.

14/06/10 | Link | Rating: 1.0
28. Stephanie E.
We went there for my friend's birthday and we got the room through priceline at a great price; however, we needed a suite to fit all the people. Tyrone and Ryan at the front desk were very helpful and they went the extra mile to accomdate us. We even got free meal vouchers for waiting until the suite was available. They were so nice! The hotel room was huge and a perfect place to have a party!

One downside is the spa...they use Equinox gym and the spa experience just isn't the same as some other 4 star hotels. The room service also had an admin fee which I thought was unnecessary.

Overall, it was a great experience and a beautiful, luxurious hotel!

19/10/10 | Link | Rating: 4.0
29. Ding Dong D.
Old but updated. Classy.

11/12/09 | Link | Rating: 4.0
30. Thea T.
Wow, I'm surprised people didn't like this hotel, because it exceeded all my expectations. Granted, I only stayed one night here with Eric O., but it was fantastic! We came right before Christmas, and the hotel was really beautiful, with tasteful holiday decor that wasn't too garish. Check-in was painless, and the room itself was fantastic.

I think all the rooms here have balconies- while Ave of the Stars isn't hopping on a Saturday night, it was a gorgeous view of LA that felt nicely removed from the madness. The decor in the room was a bit modernist without being too trendy. And the bed was large and super comfortable... perfect for a good night's sleep after a night out. Would definitely stay here again!

02/01/08 | Link | Rating: 4.0
31. Colleen B.
Found a great deal on Priceline and subsequently upgraded upon check-in.

Enjoyed the patio attached to our room. Had a nice view of the building across the street and a fountain.

Comfortable bed and pillows.

Tub was smaller than expected.

Disappointed that pool area was shaded in the afternoon.

Abstract art hung on silvery / black walls in the darkly lit hallways.

08/07/09 | Link | Rating: 3.0
32. Femita J.
It's been awhile since I've had to deal with bad hotel service, and I certainly wasn't expecting it here...but then again. maybe I should have all along given that they bank their reputation on being on prime real estate near Beverly Hills on the Avenue of Stars....that should have sent off warning flares.

I wound up spending a god-awful night in what turned out to be one of the crappy, old rooms: filthy carpeting, spartan furnishings, no amenities, street noise galore from the mall side, a thermostat that didn't work (I was a popsicle), shoddy bed with stinky sheets - the works!  I froze all night, not sleeping a wink and around 4AM I sleepwalked downstairs to the front desk and asked what the heck was going on.  That's when I found out I was in one of the "un-renovated rooms" - say what??...I've stayed at motels with better lodging than this.  Moronic!

I requested to be moved...they had something for me...then they didn't - repeat, cycle, repeat all the way until 2PM the next day with me reeling from no sleep.  I literally had to check-in incessantly and hourly to get re-assigned.  What a complete pain in the proverbial arse.

28/11/07 | Link | Rating: 1.0
33. Zach H.
The hotel has some nice features but it has poor customer service, cheap amenities, and it's generally overpriced.

Highlights include a nice bar area, attractive pool, proximity to a major shopping center, and decent space for special events.

For me, none of that is as important as attentive and responsive service and quality rooms. If cost is a factor for you, look elsewhere. There are significantly higher quality hotels for comparable or even lower rates.

At the end of the day, this place is a conference venue for major corporations. Business and leisure travels should look elsewhere; don't stay here unless someone else is paying for it.

13/01/11 | Link | Rating: 2.0
34. Charlie S.
I have stayed at a lot of hotels over the years and I am a stickler for good customer service and this Hyatt really excels in that area. I stayed here for a conference and this often means trouble at hotels, but the Hyatt handled everything with smiles and the staff really went our of their way to make us happy. I would definitely suggest staying here if you get the chance!

19/07/10 | Link | Rating: 5.0
35. Ivan C.
i just stayed here a few weeks ago and i must say hyatt has stepped it up...this hotel is very nice all the way around...next time i gotta make it a point to chill by the pool..

16/07/11 | Link | Rating: 4.0
36. Crazy Bernie S.
Stayed here twice. 12 years ago and 2 nights ago. Hotel is dated on the outside but upgrades have been made inside. Flat screens, mattresses on par with westin heavenly bed and nice marble bathrooms with awesome shower head pressure. Every room has a nice furnished balcony which I love. If you're lucky enough to get upgraded to a suite like we did the other night you get 2 balconies and a huge living room and extra bathroom.

24/08/10 | Link | Rating: 4.0
37. S C.
Overall very nice but there were a multitude of problems. I stayed for three nights (Sat, Sun, Mon) in early January.  

A very nice hotel but I'm not sure that it is worth the price. I know that the location is Beverly Hills but still!!

First off, the room was a little dirty (leftover bits of food on the carpet, tons of dust around the night stand.

They had lots of charges for simple things -- I felt like I was nickeled and dimmed at a 4 star hotel. I mean come on $35/day to park! It was with the valet and they staff was very nice.

They also charged $9.95/day for the internet but that is pretty standard with the Hyatt.

One other small thing that drove me CRAZY was that they didn't have coffee maker in the room. When I asked for it, the front desk said that it wasn't provided. The next day, I asked room service and they sent one up. What's up with that?!

But otherwise, I have to say that the staff was very nice.

13/01/11 | Link | Rating: 3.0
38. Dave L.
I might not ever be able to afford to stay at a suite in the Century Plaza Hotel, but it's gratifying that the workers there still have to pretend to be nice to me.

A long time ago I was checking out hotels for a birthday extravaganza. I strolled into the lobby dressed in Gap jeans and a short-sleeve button down nerd shirt and asked the front desk dude how much a suite would cost. He looked at me with ICE IN HIS EYES but he managed a cordial, "Do you have a corporate account with us?" Of course I didn't, I was 23, stupid, and poor. I asked how much it would cost without a corporate account. He sighed, told me that it would be much more affordable with a corporate account, handed me a paper to sign along with a key to a suite on the top floor. He said I could check out the room and to return the key when I was done.

I turned around and smiled like a weasel. I took the elevator up, savored every step I took in the long walk to the very end of the hall, and flung the doors open to the suite. It was gorgeous. The walls, couches, floors, and fixtures were all a distinct lighter shade of brown. The bar was glistening with desire, the bed was lustfully plush. The giant windows faced the Pacific Ocean, and I had a perfect view of the sunset. I didn't regret not having a camera with me because I'll remember that view for the rest of my life. I felt like I was commanding the power of all the fantastically rich people who had stayed there before. It was an amazing experience.

Then I took a piss in the fancy toilet, remembered to flush, and left.

The front desk guy didn't even bother to look at me when I handed him back the room key. He was probably fully aware of every drop of my gratitude and it was undoubtedly making him sick.

18/06/07 | Link | Rating: 5.0
39. Shon T.
THE CPH used to be THEE Place to stay, if you were a star, a dignitary, or a republican.  Today, its on its 3rd owner in less 5 years, and time is not on its side.  This place is like the $20 Bill you have hanging in office, which represents your FIRST sale.

Times have changed, as this old beauty has run its course.  Its been renovated umpteen times, but you cant recreate the magic when you have so many new modern properties popping up left and right.  

Nevertheless, my favorite Century Plaza Hotel moment was 13 or 14 years ago.  The executive chef called and asked me for a favor.  He was hosting a cocktail party for his celebrity chef friends, including, Mr. Wolfgang Puck, and needed help with the menu and food service.  I was off to  the side, while my staff was busy cranking out service.  Then Puck came over and said, is this REAL DUCK.  I said, "YES SIR IT IS....."  

CHOMP!  mmmmmmmm......Deeeelicious...... Thank you.  

No Thank you Mr. Puck....it was my pleasure....

I will never forget that moment..... Mr. Puck said MY SHIT WAS DEEEEELICIOUS......

18/06/08 | Link | Rating: 4.0
40. Bryant G.
Great. I'm not typically a fan of a hotel that nickel and dimes you for everything but the rooms are clean and gorgeous. The staff is extremely friendly, and the location is awesome. You can pretty much get anywhere from this hotel in 10 minutes.

23/04/11 | Link | Rating: 4.0
41. Dan L.
I stay at Hyatts all the time for business travel. I always appreciate a great bed, good service and predictable good quality food. This Hyatt missed on a few points this weekend. I was unable to get room service Saturday night as they would not pick up the phone. I tried calling the front desk for help but had no luck. The valet car service was packed and took longer than reasonable. I will stay somewhere else next time.

14/04/12 | Link | Rating: 2.0
42. Sarah B.
A mixed review.  I stayed here twice and I travel a lot.  The service was ok, the food was expensive and not very good at all.  For food, you're better off at the mall across the street.  
You have to pay to get into their spa/gym Equinox.  They do have a pool and it's always full.  They need more than one hot tub and they need to ban kids from it.  The rest of their outdoor area is beautiful.  It looks like an outdoor room with a fireplace and everything-including live ducks who hang out around the couches outside and in the 1 foot pools.  Funny.

As for 4 stars-it's probably true except for the food, lack of decent room service selection and the sheets, towels toilet paper all feel like sand.  The TP and the facial tissues are al super cheap.  The towels feel like sandpaper and they don't have fitted sheets so I spent all 5 nights with my bottom sheet moving around.  The bottom sheet was not fitted?  I don't get it.  At least I was well-exfoliated by the time I woke up.

Valet is $31/day.  A day!

It was clean, sleek and new and it is very close to everywhere though so I will be back.  This time, armed with my own sheets.

03/09/08 | Link | Rating: 4.0
43. Christina O.
I've stayed at a few Hyatt hotels before and never been disappointed. However, this one was a disappointment. The self parking is a joke. We had troubles finding it and called our hotel several times to get directions. Finally we gave up and just did valet. When we arrived in our room we found deodorant laying on the floor next to bed that had hair on it. Disgusting. Our bathroom also had hair in the shower. Our patio had cigarette butts laying on the ground and the chair cushions on the patio were filthy.  There were little things that lead me to believe the cleaning ladies had just made the bed. When taking a shower, the water backed up. It got so far as to my ankles. I checked to make sure the plug for the bath tub was down, but it turned out that it was the shower backing up. Gross. If this was a cheaper hotel, I would have expected things like this. However, I was surprised at the lack cleanliness of our room and the overall experience. We stayed here for just one night. Thank god. Definitely avoid this hotel. Not worth the price.

16/04/13 | Link | Rating: 1.0
44. Noelle M.
2.5 stars.

Considering I didn't  pay for this, I should be high fiving it all around, but SRSLY!?!?!? $300 dollars for a room and I have to pay $10 a night for internet, and $31 for parking my car!?

Uhm?

I'm staying at BEST WESTERN right now and all that stuff is FREE and my bill is $230 less every night!

That being said, the room is AMAZING, but like, I don't need AMAZING rooms, I generally just sleep in my hotel, not hang out.

They also had a breakfast available, which my parents experienced and said was nice (I was working before it started---love 6am in times!). I got a AAA rate, so I don't know if the breakfast gig is like, standard.

Anyways its a really great hotel, but like $$$$$$$$$$$$$$$$$.

03/01/08 | Link | Rating: 3.0
45. Tiffany N.
I AM DONE WITH THIS HOTEL

WHY IS IT A 1 STAR?
I got EXTREMELY sick from their room service food, a cobb salad I ordered, and had the worst upset stomach of my life that kept me up until 2 in the morning my first night there.
I left the hotel after my weekend stay forgetting to ask for my hotel bill. After 6 calls, 2 voicemails, and an e-mail, they respond to me over a WEEK later, finally e-mailing my statement.
The people I have spoken to on the phone blamed MY e-mail address to be the problem as to why they couldn't send it. Obviously it wasn't, because your corporate office JUST sent it to me, mind you, a week late.
After getting horrendously sick and having to deal with them for over a week, I have declared that this is HANDS DOWN my worst hotel experience EVER. I am not gonna fuckin pay an extra $154 after dealing with this week-long catastrophe.
Also, when I was food intoxicated, I HAD to have some water to keep myself hydrated.. I look at the bill they send me TODAY after a week, and they charged me $6.60 for an 8 or 10oz Aquafina I took from the mini-bar. I thought it'd be something like $3, but SIX?! Um yea, after putting me through hell my first night I will NOT be ok with paying for that.

Their rooms were nice, but their service COMPLETELY ruined my view of this hotel, and I will never ever return. Ever.

21/04/08 | Link | Rating: 1.0
46. Roger B.
A few different things: the service was excellent. Every employee went out of their way to assist us. The hotel was clean compared to other hotels (most hotels are not clean, but this place was more clean than most).  Our room on the 12th floor looked over the city and we could see the ocean beyond the city. Very nice view. We sat on the balcony and relaxed a lot. The conference rooms were dated but very nice (they were historical, I don't want them updated, I'm just telling you so you don't expect modern). Again, the service was excellent - tables were cleaned immediately in meeting and banquet rooms and carpet was clean.  The banquet dinners and lunches multiple days were great. The breakfast was disappointing - continental and cold. The presentation of the buffets throughout the week was great. Back to the room: the hotel is older and dated BUT nice. It has historical value in Hollywood, so I hope they do not tear it down. I will DEFINITELY stay here again when I am in town. Oh, and the "X-Bar" outdoor patio fire pits, overlooking the city, was really nice.

11/02/12 | Link | Rating: 4.0
47. Summer L.
horrible.  horrible.  the bellman didn't take all of the luggage from the room, pack the car and my suittcase was missing when we got home  four hours later.

they won't even go to the airport to send it back to me.

02/01/11 | Link | Rating: 1.0
48. Jim M.
The service was excellent and the staff very friendly - very helpful but not overly in your face. Our family of four was visiting Los Angeles to do the college tour for our daughter. The Hyatt accomodated us by putting our two teenagers in an adjoining room which was extremely nice of them.

You really can't beat the location - a few blocks from the center of Beverly Hills - a stone's throw from UCLA campus. We kept looking longingly at the pool from our 17th floor balcony but never seemed to have the time to actually enjoy it due to our college tour schedule so I can't speak for it directly - it looked like the people down there were having fun.

We liked the restaurant. If you're looking for something a little quicker and more casual there is a decent mall right next door with a very upscale foodcourt which we enjoyed once during our visit.

The Hyatt valet was very handy as we were constantly going in and out multiple times per day so $35 daily valet/parking seemed very reasonable in my mind.

I would definitely go back there for a business or leisure visit.

15/04/11 | Link | Rating: 4.0
49. Julienne G.
I stayed here for a recent work conference.  The room was pretty damn nice and the staff very friendly.  Conference food being what it is they did a good job with the notable exception of the scrambled eggs.  Do the eggs come out of a hose and into a micorwave?  How do so many hotel chains F*up scrambled frickin eggs?

So yeah it was a pretty fine place to stay.  Would I spend my own scrill to stay there?  Hells no - go for a boutique hotel at the beach or in the hills.

11/03/08 | Link | Rating: 4.0
50. Kate R.
This is a beautiful hotel, conveniently located close enough to just about everything on the west side. I was impressed with the professionalism of the staff. The woman who checked us in (early!), offered to extend our checkout time to 2pm. The waiters were great, the valets, doormen- everyone. Our room was perfect- spacious, well decorated, bed was comfy. We had an OK dinner and a great brunch in the super pricey restaurant. I wanted to hang out at the pool, but it was swarming with kids. Overall, this is a great hotel BUT...parking is $35, and it is $20 to use the gym! $40 for the two of us to work out! I haven't seen this at a hotel in the US, certainly not a Hyatt. We often stay at the one in San Diego and don't feel as nickel and dimed there.

31/05/10 | Link | Rating: 4.0
51. Laur T.
I had low expectations when I saw this Hyatt from its website. But we were here in LA for a wedding and wanted to stay close to the bride and groom so we ended up here.

However, let's just say the exterior of this place doesn't do it justice. For upon arrival I was taken away by the lovely cabanas and pool area within the hotel compound. And did I mention their lovely gym and classes too? OMG I also discovered the Club room (free for Diamond members :)) where they served us wonderful breakfast, food and drinks all day. Super! We had a lovely stay here.

31/12/08 | Link | Rating: 4.0
52. Angel P.
I spent about 4 days and 3 nights here and had a great time.
Pros:
They have GREAT customer service.
The rooms are very nice and spacious.
The Green Hornet (Movie) was actually being filmed when we stayed which I thought was great.
There is a mall down the street.
Cons:
It's all valet service (Unless you park in the back which is really expensive because they charge every time you leave the parking lot.)
Food, Hotel rate, can be very expensive.

15/03/10 | Link | Rating: 4.0
53. Heath R.
This is a very nice hotel, but I'm not that familiar with the area surrounding it. It's easy to stay within your immediate confines when you're at a conference for work, and this hotel makes it even easier, as it's relatively self-contained. The meeting room area is well organized and not too far ranging, and the food service is quite nice. Impressive rooms with plenty of space and progressive online access pricing depending on how long you sign up for -- a nice touch instead of the standard $10/day pricing plan.

That said, would I spend my own money to stay here? Probably not, but as far as event venues go, it seems top notch.

07/04/08 | Link | Rating: 4.0
54. Gaurav B.
While the staff at the hotel was friendly and anxious to help, the rest of the hotel experience was not what I hoped it would be.  I'm not a fan of 3 main things:
1. $33 a day for valet parking - you're better of cabbing it
2. breeze restaurant and room service - average quality with inflated prices
3. no free in room wireless internet access - I find it ridiculous to have to pay for getting online in the rooms.  needless to say, this review is being written from the hotel lobby.

All in all, a nice hotel that lives up to the Hyatt name, but if you want stay at a Hyatt, I'd recommend finding it's younger brother, Hyatt Place - free internet, no parking charge (usually) and free breakfast

25/04/09 | Link | Rating: 2.0
55. ClosetDork ..
Got a champagne taste with a beer budget? Then try Priceline-ing this place for about 40% the rate published on their website.  We did.  

Vaguely familiar with areas of LA and always living my life by the motto "If it's too good to be true, it probably isn't", I was praying all the way down I-5 that this is not some ghetto hotel in a ghetto part of LA.  

It couldn't have been far from the truth.

On the outset - impressive-looking building overlooking Avenue of the Stars in the posh Beverly Hills.  The lobby was ultra-swanky with the bar, flat screen monitors for self-serve check-in, glass doors leading to the pool dotted with little cabanas.  

The hotel room itself was as modern as the rest of the establishment: flat-screen TV, sleek-looking contraption displaying overpriced mini bar snacks with a warning not to remove anything otherwise your account will be automatically charged (needless to say, said contraption was untouched throughout the entire duration of the stay), and comfy bed.  

Love it.  A perfect way to start the summer holiday.

05/07/08 | Link | Rating: 5.0
56. London A.
I LOVED this hotel! The room was spacious, the bed comfortable, and the bathroom spacious. I stayed for a combo work/pleasure trip was not disappointed.

The best thing, though, is the location. It's a short drive to the heart of Bev Hills, right next door to Century City Mall (a cool outdoor shopping plaza where you can easily spot a celeb!), great pool and spa options, and a chill patio lounge.

The hotel is also right across the street from CAA (one of the, if not THE, best known Hollywood talent agencies) and Craft (Tom Colicchio's restaurant - delish!!!).

Since staying, I have seen this hotel is a few movies - they film a lot here. When I was there, they were filming a CBS drama by the pool (can't remember the name).

There is also a Hertz rent-a-car on site, which is ideal if you decide last minute to rent a car (like I did).

07/09/09 | Link | Rating: 5.0
57. Ken Y.
This is great hotel for me personally as it is VERY comfortable and its near my office.  However, if I were visiting here personally,  I'm pretty sure that i would choose this hotel over another for a few things:

1.  Clean.
2.  Comfortable
3.  Great interior Decor
4.  xBAR - you can get finger foods like Sliders and the Pork Bao Buns for a great price and they fill you up.  AND there are firepits on the outside seating area.
5.  Outside space is phenomenal, very chill.  

Overall, great experience and great value for the money.

03/09/08 | Link | Rating: 5.0
58. John B.
Stayed here on my 4th year anniversary and the room and hotel was amazing. The staff were really nice and the scenery was beautiful. This was a great location not to far for anything in L.A. It has a lounge, pool, shopping center walking distance and a lot of movies were filmed here!!! only thing that sucked was the parking only Vallet parking so be ready to tip every time you go somewhere. Great experience will be back.

19/05/11 | Link | Rating: 5.0
59. Brandie B.
I really enjoyed my stay at this hotel.  My boyfriend and I stayed here for a night in August and there happened to be a Playboy party going on the same night.  The pool was like a Vegas pool party...a pleasant surprise!  There was a dj, dancing, drinks...loved it!  Our room was beautiful, the service was great.  Breakfast was a tad bit expensive, but food is never cheap in a nice hotel.  I really have no complaints, and if I'm in the area again, I'd def stay here.

09/05/11 | Link | Rating: 4.0
60. John J.
website lies about pricing and the customer service to book a room is slow and incompetent.  It is a total bait and switch organization.   On hold for over 20 minutes so they could figure out pricing on one of the deals they had listed on their website.  Then, once they were wrong about the pricing they said that there were no longer any rooms available at that rate.   I then waited 2 hours and rechecked the internet and there were still rooms listed at that rate.  Hmmmmm...Total distrust, never try and book with them as it will only waste your time and patience.  This organization needs for hotel makeover to come and visit.  Maybe Hard Rock should open a hotel next door as I have never been disappointed with Hard Rock.

20/09/12 | Link | Rating: 1.0
61. A A.
I stayed at the Century Plaza with my boyfriend while he took the bar exam. I looked forward to this stay, however, my experience was a bit disappointing.

Positives:
Fantastic architecture, lobby and pool area. Fast elevators. Rich, luxurious look in both the room and common areas. Comfortable bed and chairs and white sheets. Great views and big windows to let in lots of natural light and effective curtain options to keep it out. The room was very quiet and clean. Super TV. Convenient location. Nice staff. Outlets on lamps. Close ice machine.

Negatives:
The bed squeaked. The comforter was flimsy. The pipes were loud. The towels did not have a clean smell. The shampoo, conditioner and body lotion had an unpleasant scent. The tub continued to run while the shower was on. The toilet was confusing and the toilet paper holder was in an inconvenient location. No q-tips or cotton balls. The sink fixtures were in need of repair. The bathroom mirrors were awkward and the full-length was hidden in a dark closet. The front desk kept us on hold for several minutes.  The parking and bar were expensive.

The room was overpriced and minor things added up to a stay that was less than comfortable. Nevertheless, there were enjoyable aspects. Overall, the Century Plaza is worthwhile at the right rates.

20/08/11 | Link | Rating: 4.0
62. Nancy W.
They make THE BEST chicken tortilla soup ever. Seriously.

23/11/10 | Link | Rating: 5.0
63. Natasha R.
The Hyatt Regency Century Plaza Hotel & Spa is the hotel by which I grade all other hotels.

I've stayed here about 8 times in the last year and while I could go on and on about the comfy beds, pool side lounge (where they were filming an episode of CSI Miami my 1st time here) and good restaurants, what sets this hotel apart from others is the level of service.

For example, the last time I was there I left my laptop power cord at home so a coworker who was staying there as well left me her cord at the front desk.  When I went to the front desk to ask about the cord, they said it was taken up to my room.  When I went to my room the cord was plugged in and charging my computer. NOW THAT'S SERVICE.

And for you Reality TV fans (don't act like you don't watch!), the Hyatt Regency Century Plaza is a D-List Celebrity mecca.  Reality "Stars" I've seen thus far: Hulk Hogan (in the Hotel's Starbucks right after his wife left reading a book on relationships no less) and his no-good-NIck son, Audrina from The Hills (as I checked in last time) who is hotter in person and Whitney from the Hills (in the lobby bar) who while pretty, looks better on TV.

Tip:  If you eat at Breeze Bar get the Lamb, if you eat at the Lobby Bar get the Steak Sandwich and if you eat at the XBar get the slider trio

05/07/08 | Link | Rating: 5.0
64. Daryl E.
Don't be fooled by any claims of HCP being "pet friendly."  They are pet-tolerant and that's about as far as they go.  I was told at check-in that Pugsly would cost a "one-time" pet fee of $30.  Turns out that it's one time per day.  We were expecting some kind of pet welcome kit, maybe a few treats or something, after reading about their self-touted Gold Pawsport Club.  No.  The waste container in the dog walking area was full the entire four days we were there--that's just plain disgusting.

Other than hurting Pugsly's feelings, HCP probably wouldn't merit more than two stars anyway.  The room service, though expedient, was mediocre for the prices.  The bed was far from comfortable.  Someones spa tub in an adjoining room sounded like a jackhammer coming through our walls.  We received several calls and knocks on the door from housekeeping attempting to deliver us other people's dry cleaning, foam bedding, and a crib.

The coup de gras came when I voiced this litany of concerns at checkout, frankly expecting some sort of compensation, say, maybe comping me that $30-after-taxes-surcharges-and-deliver-fees hamburger.  No.  The clerk merely apologized and jotted down notes on a pad, promising to take these issues up with housekeeping, etc.

It's nice to know that future guests will benefit from my displeasure.

I will never stay here again.  Next time we'll take Pugsly to the Palomar.  Maybe he'll get some respec' there.

01/09/08 | Link | Rating: 1.0
65. David G.
I just spent all of last week at this hotel. It truly is a nice, large, clean hotel, with big rooms and a super-comfy bed! However, I side with many other reviews on the belief that this hotel does seem to gouge the checkbook at every chance they get.

The rooms are pricey, but you can expect that when staying at a nice place in LA. So I had no problem with the room rates. The valet service is the only option you get for parking, in&out valet or 1-time valet. In&out valet is $33 day (plus tips whenever you get your car!). This can be very expensive if you make many trips throughout the day. The 1-time parking is $24/day (?) This isn't a huge deal, but you must realize the fact that the hotel is on the edge of Beverly Hills in a business district and there is literally nothing to do within walking distance.

Other tiff's you might find are theres no free coffee, but there is a starbucks on the ground floor where you can get your java for $1.85. And other than that it's pretty basic.. I didnt spend anytime eating/drinking at the hotel (Honestly, who would?! you're in LA!!) so I cant comment on that.

But if youre looking for a clean comfortable hotel with no concern for budget, this is a great place.

11/09/09 | Link | Rating: 3.0
66. Jenny L.
This place is fit for the President to stay, which is why it was cleared for security in order to let him do so.  The rooms are spacious and the ambiance is grand and immaculate.  There is even an underground dome for parties.  The wash room amenities include ginger shampoo, massage spa soap, and other stuff to pamper one's self with a memorable fragrance and/or experience.  The one thing missing is a great restaurant for the hotel.  Breeze is average compared to the rest of this grandiose establishment.

06/12/08 | Link | Rating: 4.0
67. A G.
GORGEOUS! I purchased this online through priceline and I got such a great deal on it! This place was so nice and the beds were comfortable I took several naps.  I brought my sister there and some friends of ours for her 18th birthday and we did the whole hollywood thing. The hotel itself wasn't too close to the area we were heading too but it didnt matter to us. The staff were so nice and attentive they brought us room service and they even gave my friends daughter a complimentary dish (mac n cheese) The night manager was soooo sooo nice and he was the one who asked her if she wanted ice cream or dinner. We had a balcony (I think all rooms do) and it was nice just sitting outside breathing in all that smog!

The waiting/lounge area was huge and very comfortable. The pool area had cabanas and I believe there were two wading pools (maybe 3) and of course they had regular swimming pool. They have a fine dining resturant call Breeze and unfortunately we did not eat there I did hear it was delicious though.  

The only problem I had was the parking.  I ended up having to pay twice because the self parking was another company and the valet guy did not tell me if I left I would have to pay again, so that was irritating I know I will always get valet now!

28/11/08 | Link | Rating: 4.0
68. Travis M.
The room is nice.  The location, so-so.  They kill you on other fees though.  Parking, food.  Make sure to priceline this one :)

31/07/11 | Link | Rating: 3.0
69. Anna L.
I stayed here for a conference last week and was not disappointed.   Boring area between all them finance related tall buildings.  However, the rooms were spacious, comfortable beds, and the meeting facilities were good.   Hotel food decent, though overpriced.  I didn't get a chance to check out the pool but the outdoor bar area was pretty decent.

My only complaint is the stupid $7.50 charge you incur for "package handling" when you get a FedEx (small package) delivered.

16/05/09 | Link | Rating: 3.0
70. Liza T.
I enjoyed my stay here very much!   Everything was so perfect here!  Friendly staffs, great location, clean, flat screen TV, big closet, pet friendly,,,,,,

I would definitely stay here again!

28/10/09 | Link | Rating: 5.0
71. Jon F.
Hulking en face CAA's brilliantly architected "Death Star" HQ and surrounded by the studios, the Hyatt risks being upstaged by the Century City campus bullies. Am here for the great ILM:09 conference BIA / Kelsey is hosting, so the basis of the review is just the restaurants and conference facilities, since I'm staying down the street at the Intercontinental.

The lobby and adjunct pool feel like a slightly rattier version of the (albeit impeccable) Palms Place.

The conference facilities are solid -- especially dig the 20-foot wingspan chandelier in the main room.

Had a savory and surprisingly refreshing breakfast pizza (think omelet on a paper thin crust) for breakfast in the main restaurant.

Later, made the mistake of ordering nachos rather than the much-ballyhooed meatball sliders in the bar. A mentor of mine says people will always be grateful if you teach them something useful; by that measure, the bar gets 5* for the ingenious idea of putting a pungent, straight-off-the-plant rosemary sprig in a cocktail -- slams the sinuses wide open to the other smells in play. Just don't let it stab your eye out.

10/12/09 | Link | Rating: 4.0
72. Clarissa H.
LOVED it!  We celebrated our anniversary here and they truly made us feel special.   They sent up a bottle of champagne, which was nice to drink on the balcony with a view of the city.  All of the staff was very nice and helpful. The hotel is very nicely decorated with beautiful chandeliers.  The pool is big and they also have a jacuzzi.  They dont have a gym but for $20 you can go workout at the Equinox gym.  The room is also decorated nicely and very modern.   We joined the Hyatt as a member for free and recieved free internet in our room.  I didnt have any issue with the location because we enjoyed crossing the street to the Century City mall for brunch.  It was only a few minutes to several areas like The Grove, downtown LA, and Hollywood.  We actually walked to Rodeo Drive, it was about a mile, but we enjoyed it.  The only two bad things about this hotel were the $35 for parking and the waitress overcharging us on our tab at the Xbar.

16/10/12 | Link | Rating: 5.0
73. Heidi M.
You really can't go wrong here.  we got it via Priceline, like many others, third time staying here.

Nice large rooms, comfy beds, nice pool area.  Access is available to Equinox Spa.

Minus - overpriced, not that great food in the lobby.  Service in the lobby wasn't that great either - we said Cash - she charged our card anyways...not cool.

Pretty well located for a Beverly Hills/Hollywood weekend.

04/05/09 | Link | Rating: 4.0
74. Aswan M.
Given that I booked the hotel at a sub-$100 rate through a discount site, I can't complain much. The hotel rooms was spacious, amenities excellent, and the location is fairly desirable being in close proximity to Santa Monica and Hollywood.

The only issue is the parking situation. You're essentially forced to valet your car at a $35 per day rate. That's fine, but when I want my car, please deliver it one time. Unfortunately, they had problems with this and in one instance, I didnt get my car for 45 minutes and almost missed dinner reservations that I made a month ago. The problem is that parking is facilitated by a contract company and is not entirely under the auspices of the hotel. Happy ending though--the hotel staff refunded my parking for the entire stay.

In the end, I'd definitely recommend this hotel for people willing to fork over the premium for parking.

06/03/10 | Link | Rating: 4.0
75. Byron H.
Finally a hotel in the US that favorably compares with the five star hotels in Asia.

Swanky, funky decor, attentive yet not overbearing service - I feel like a movie star here.

07/08/10 | Link | Rating: 5.0
76. Janet D.
You're staying near Bev Hills, so you should expect to experience three things at  hotel of this caliber...stylish decor, high prices & excellent service. Check to all three at the Century Plaza Hotel...

The interior of the hotel is gorgeous and up-to-date. I especially appreciated the modern artwork lining the hallway to my room.

If you're bargain savvy, you can stay here for about $100/night by naming your own price on Priceline. But, be prepared to be set back between $24-$35 for parking and $25/pp for breakfast (if you eat in the hotel restaurant). Priceliners...eat breakfast in the single digits at the Starbucks in the lobby. This is not a hotel where you walk out the front door into the action, so choose wisely on the parking...self-parking ($24/day) has NO in/out privileges, but valet ($35+tip) does.

Service is stellar...from the moment you step out of our car, at check-in and out, and every experience in between.

Saw comments in previous reviews about internet charges...I was able to log into free internet in the lobby and I could access it in my room until I left the next day.

I'd definitely stay here again IF I got a great price on the room. If not, I'd be looking to stay more in the middle of the action.

12/12/09 | Link | Rating: 4.0
77. Miss H.
Hooray for Priceline! 4 star hotel for only $105/night, what a steal.

Really nice rooms with comfy beds & fluffy pillows. Great view of the pool area -- too bad it wasn't hot enough to take advantage of that. Excellent service! New towels were promptly brought to our room on several occasions, housekeeping called to ask if we wanted them to come since we had the "Privacy Please" sign on our door, and the valet attendants brought us bottled water when we stumbled out of our car after a long night of partying. Only downside is that the walls are thin -- hearing people slam the balcony doors shut sounded like an earthquake!

01/06/09 | Link | Rating: 4.0
78. Walter W.
A reasonable hotel to stay at, and your mileage may vary depending on how important price is for you. We spent 100 starting with priceline. Then, the other fees add up. Gym use? 20 bucks. Internet? 11 bucks. Parking? 35 bucks. So, on incidentals, you could easy spend another 65 dollars minimum.

That said, the room was very nice, with the typical nice linens for the doubles, and modern surfaces like stone countertops and flat screen TVs. weirdly, the TV had HD for things like the public TV channel, but only poor over the air standard reception for local channels. Not very 4 star quality of you, Hyatt!

20/01/10 | Link | Rating: 3.0
79. Hugo C.
My employer was one of this year's ILM:09 sponsors, so driving East past the 405 (imagine that!) during the workday to catch a couple of sessions was a must.

Although someone walking off with their keys made the valet a huge parking lot, the conference facilities were absolutely fantastic. Each member of the staff that I encountered was extremely hospitable. These guys were on the ball, too! Sure, it would be easier to clean up the mess from a break once everyone clears out into a session, but that's not how these guys roll. They're in there grabbing discarded items left and right, all the while weaving in and out of pedestrian traffic. The exhibition hall looked just as clean when everyone left, as when they first arrived for each break -- it was quite the sight!

It's widely known that the sign of an event that's been perfectly planned to the very smallest detail is that it seems effortless to its participants. That's exactly how it went down at ILM:09. The conference staff was meticulous and always one step ahead of game -- kudos!

17/12/09 | Link | Rating: 5.0
80. Maria P.
We stayed here for a conference that was being held at the same hotel. The check in process was easy as we were able to check in online with the assistance of the conference organizers. The room was nice and clean. The hotel safe was actually easy to use as opposed to most other hotel safe's I have come across.
The staff was helpful with directions for the different meeting rooms and exhibition hall and it seemed quite organized. The concierge was very helpful with directions and places to see in and around the hotel.
The only minor issue we had was that I had sent a package to be held for me ahead of time and they had no record of receiving the package although I had a signed document from FedEx showing that they had in fact received the package. After a little back and forth with the staff, they were able to locate my package which was a minor annoyance at a hotel of this caliber. For the price we paid per night, I would have expected breakfast to be included but this was not the case. Other than that, I have no complaints about our stay there. The location was convenient and we were pleased with decor/ambience of the place.

17/04/11 | Link | Rating: 4.0
81. Sara S.
Booked a room last min on saturday Jan 5 2013 and at the front dest Debbie I think it was is one of nicest people I have meet. Very accommodating!!! The X bar was great as well music and the patio outback was unbelievable. Bartenders were all great and and very friendly. Seemed like a lot of security people tho. The bed and breakfast deal is just beyond great. The breakfast buffet had everything but the kitchen sink. Very impressive. By far best expeirence ever!!

08/01/13 | Link | Rating: 5.0
82. Lorénz B.
I am a big fan of the HYATT brand. In fact I always try to stay with them when it comes to vacations, getaways, and holiday parties. I always enjoy my stay at Hyatts, and my stay here was perfect from check-in all the way to valet.

First off, the rooms are gorgeous, clean and spacious! IMO the photos don't do em' justice since there are lots tiny little details that the camera doesn't pick up. Love the fact that all the rooms have their own private patio to hangout in, drink, cuddle up, simmer in, even people watch and what-not. Beds are ultra comfy and the pillows are too! Also the lobby was very nice, which had a bar, a starbucks, a car rental place for those who need it, a restaurant with indoor and outdoor seating as well as a large public living room where there were a whole lot of people watching a game.

The pool area was very nice too however, it was closed off on the days we were there. I don't know why...  but i found it very odd that they had the yellow police tape around it. It didn't stop guests from rocking their teeny weenie little bikinis though and tan poolside.

Overall, great place to stay in, location was great, rooms pretty, staff were very friendly as well as the valet who were attentive from getting off the car to check in to getting on to leave. Fun experience definitely. Can't way to go back... counting down the days.

21/06/10 | Link | Rating: 5.0
83. Edgar V.
Piss elegant opulent luxury!  After a long drive in from the airport, compounded by a monster traffic jam at 3 PM that knocked off my Getty Center visit, I arrived here yesterday in a foul mood.  Across from the Westfield Century City mall, this property is just off busy Santa Monica Boulevard.  Being on the Avenue of the Stars is a classy address and a positive mood-changer.

As a member of their free Gold Passport program, I snagged a free night anywhere in their network and opted to use it here.  Might as well maximize the freebie, right?

Rates run around the $230 per night so I was expecting to be put into a broom closet or by the housekeepers' break room.  Instead, they put me in a lavish room that was "standard" by HRCP metrics.  Flat screen TV, huge bathroom with granite and marble, a huge four-door closet, huge mirrors everywhere, and a spare comforter rounded out the effects.  As Ferris Bueller says:  "Choice."

All of the rooms have a full balcony that have a table and 2 chairs on it - being a classy guy, I sat in my wifebeater and track pants letting the office wonks across the street stare at me.  Eat it up, boys and girls!  (Kidding - I don't wear track pants.  They were Daisy Dukes.)

The hotel is huge with 726 rooms - divided into North and South wings, you can either face another modern glass building (the CAA) and see downtown LA in the distance OR see the Hollywood Hills.  The lobby is modern mid-century modern (does that make sense?) - think of the MCM style but with stuff that's all newly manufactured.

Internet (wired or non) runs $10 for one day, $17 for two, and $25 for three days.  Valet parking is $33 per day with in/out privileges; the valets are decked out in red Beefeater coats and a top hat, which doesn't seem to fit in thematically but you definitely know who the valets are.  Self-parking at one of two buildings behind the hotel run either $24/day or $35/day.  No in/out privileges there.

The front desk was gracious and welcoming.  He confirmed that I was using my Faster Free Night promotion and ran my credit card for incidentals.  His high professionalism was on display when didn't talk down to me since I was using a free night.  No onsite gym but the Equinox Gym and Spa is next door and a day pass is available.  You know they are "la ti da" when you see they have valet there, too. (Rolls eyes).  Heard you can snag this swankienda for a $99 rate on Priceline at times.

To channel more Ferris Bueller:  For the night, I am Abe Frohman, Sausage King of Chicago (in LA).  Its good to be Abe.

20/02/09 | Link | Rating: 5.0
84. panida r.
The best thing about this hotel is the architecture and the history. Also a great location because its in the center of century city and half a block from the shopping center.

Sure there is a luxe bar/louge but the hotel is nothing special. Bathrooms are not well kept, they were actually dirty when I went...toilets were not functioning properly.

The people are super nice and friendly.

08/08/09 | Link | Rating: 3.0
85. Stephanie W.
A fabulous place to stay and located nicely to shopping and fine dining. Valet is quick and the concierge is polite. The Gold Club offers great snacks and goodies like pistachios&chocolate covered raisins. There is 24 hour room service and two high end bars and restaurants to enjoy. I dined in my room and enjoyed a view of the beach and an amazing sunset while munching on the best lobster ravioli I have ever had.  This is definitely a great time during the holiday season; shop by day and enjoy drinks in the hot tub by night :)

07/12/11 | Link | Rating: 4.0
86. Rachel M.
The hyatt regency century plaza was beautiful!
We stayed for 2 nights and had a great experience, for the most part.

Hotel itself is a 4.5. It is a large hotel with nice rooms. the bed was very comfortable. the balcony was also nice and we liked our view from the 14th floor. The minibar charges you if you even move a drink, so be careful. do not store items in there because you will trip off the sensors! A small bottle of water costs $5.

hotel staff were very nice! The hospitality there was great. At one point, I found that the iHome would not charge my iPod touch, so I asked if we could have it looked at. they spent over 45 minutes locating different iHomes, then finally brought me a brand new one that did charge my iPod. It was great. they were also nice about letting us have a late check out time, and let us check in early too.

The pool area is amazing. we really enjoyed it. on the morning of our last day though there was a race going on outside our window that was very loud. That isnt really the hotels fault though. The mall is located right within walking distance too, which was great. Also, its located right by the bus lines. Super shuttle was very useful, if you are going to LAX it is MUCH cheaper than a taxi.

10/11/10 | Link | Rating: 4.0
87. Kim K.
Like most others have already posted, the parking is a rip off. You can self park for $24 per day, but you have to cough up the $24 upon each re-entry. Your other option is to fork over the $33 daily for valet. Parking in the nearby mall may be an option worth checking out, surely with all the hotels, malls, and biz offices w/in walking distance, there MUST be some kind of work around.

I noticed a lot of little things that you shouldn't notice in a 4 star hotel, broken floor tiles in the elevator area, a lack of attention to details when it comes to housecleaning.

Luckily I got a really great rate by naming my own price with "the Negotiator" something I only do if I can get a 4 star hotel for under $100 bucks a night. I think I may have paid $125 a night because nothing was coming up for me for cheaper, and it was a biz trip, so I was still saving the company a good amount of money over the nearly double regular nightly rate.

Another bummer was returning for a quick stop in the afternoon to find the Starbucks in the lobby closed up for the day -- since I was on the run the whole time, I looked forward to the prospect of coffee before heading back out again.

I didn't get room service, hardly stayed in my room, and made it a point to shop at least once at the nearby Ralph's for some supplies; Lara Bars, apples and caramel dip, water, and various beverages, absolutely worth the stop to avoid the mini-bar charges as much as possible.

Pool area was nice in the early mornings and open till 10pm, so even with all my running around I was able to hit the whirlpool and do some poolside email.

I would have been disappointed if I paid full price.

Pros: Airline check-in kiosk, self check-in kiosks -- although I may have had a chance at a room with a view had I spoke to a person, but I just wasn't in the mood for human interaction at check-in. Comfortable bed, nice TV, decent cable channel selection, strong cell reception, package deals for Internet access. Pool set up and hours.

Cons: Starbucks closes early to mid-afternoon, view can be pretty bad if on a lower street facing level, overprices parking, forced valet, room service looked more expensive than usual. Location wasn't as ideal as I had imagined.

Would not stay there again. Nope. Not even on biz.

12/10/09 | Link | Rating: 3.0
88. Aleksandra S.
Great Hotel. Rooms are so well designed. We celebrated there my boyfriend's best friend birthday.. Pool is awesome and jacuzzi is hot!:) Great view from balcony, however staff working in regency club is not that good and friendly as we expected them to be. Every time we went to the regency club to get some drinks or snacks , the staff looked at us very unfriendly checking on us every 5 minutes. This regency club membership is not cheap, around 75 $ per day, and , honestly, it's not worth it, if you are hungry and think that u'll have a nice dinner or lunch there, u better not be dissapointed, as there is nothing provided as just some cheeses and vegetable salads. Still, the breakfast is very nice, but  it's the only appropriate meal there. The food in the hotel restaurant is fantastic, so tasty and delicious, u better go there to have dinner. To conclude, the hotel is 5, the staff and regency club are 2,5.
No tea pots, no cups, no robes an no slippers in the room ( only if ask for it!!!)

22/02/12 | Link | Rating: 3.0
89. Jen Y.
I stayed here in November 2011 for a conference. The every part of the hotel was very clean and beautiful! Every member of the hotel staff were friendly and helpful. I didn't feel claustrophobic in my room; there was plenty of room to move around. I absolutely loved the balcony! The facilities of the hotel were also great. The pool area looked beautiful and I regret not being able to use it (remember, I was there in November!). There are so many conference rooms in the lower levels and all of them are huge. The only downside to staying here is the parking: $25 per day. Other than that, I have nothing but good things to say.

01/02/12 | Link | Rating: 4.0
90. Paul V.
This is a classy property smack in the middle of the business district of Century City. Gorgeous and elegant interior design of public areas. The rooms are also tastefully elegant and beautiful. It seems this property was renovated within the last few years since our room had a huge flat screen TV, marble bath, and excellent bed. The room was spotlessly clean and equipped with high end furnishings.  
Service was friendly and quick as well.

The biggest gripe about this property is the exorbitant parking rates of 24 dollars a day with no in or out privileges. That is purely asinine. For 33 bucks you can get valet parking that has in and out privileges. I suspect they get away with charging such fees since there are few options for parking in the area.  Also, they charge 10 bucks a day for internet access. Which is another form of needlessly gouging a customer.

I really shouldn't complain much since I got the room for 100 bucks on priceline but gouging customers is gouging no matter how much was paid for a room. Is it worth the 225 buck rack rate? I don't think so if you also have to be gouged for parking and internet access.  

Aside from parking and internet fees this is a very elegant property and is recommended for business or leisure.

20/08/09 | Link | Rating: 3.0
91. J M.
The hotel might be nice but  don't let the valet people touch your car. My family and I went there for a diner and trusted the valet with our car. The next morning in the light of day I could see damage to one of my wheels where they drove the car into a curb. Of course when I called to complain they said I shouldn't have left the hotel with out showing them the damage. They pretty much told me i'm out of luck.

16/06/12 | Link | Rating: 1.0
92. Eugene H.
Stayed here with my girlfriend and one friend.  We had a 2 Double Bedded Configuration. I guess you get what you paid for. We paid about $105 a night plus tax and we had a room with beds that literally killed our backs. I'm guessing the beds had a good 15 years of age to them.  Service can't really be commented on since we used the airport like check in and out terminal next to the front desk. To be fair the place is clean other than the purple to reddish color stain under our bathroom sink.  I would stay here if there was a deal again. But only in the King bed configuration.

09/04/12 | Link | Rating: 2.0
93. Jenevive M.
I LOVE this place!  I have stayed here 3 times in the last 8 months.  The price is very reasonable considering the location.  The service is excellent.  The mall is literally around the corner so there's no need to eat at the hotel.  If you must, they serve food in both bar areas for decent prices.  The outdoor/cabana area is also a nice place to grab a bite when the weather permits but the food was mediocre.  I'm not complaining about the valet price because it is to be expected in LA!!  If you want to avoid an obscene mini-bar bill, there's a Gelson's Market inside of the mall so you can stock up on snacks and beverages :)
I love you Hyatt Century Plaza!  See you in April!

17/03/11 | Link | Rating: 5.0
94. Julie G.
I stayed here for 5 days and I would absolutely stay there again! Everyone was so friendly and nice. We booked the room on priceline.com and got a really good deal for such an awesome hotel! The room was huge and the bathroom was so nice and the balcony had an incredible view!

It was located near Century Plaza Mall which had awesome restaurants and awesome shops!

I cant wait to go back!

11/01/11 | Link | Rating: 4.0
95. Nazz W.
I really loved the location and the view. Seems like every room had a balcony with great view. The room was very small but it was comfortable. Shower was nothing fancy and can use an upgrade. Valet was 10 bucks when we paid ahead of time by selecting "Park and Stay" while booking, and it is 36 bucks if the guest decided to get it when checking in. Pool looks really fun, and there are 4 kiddie pools for younger kids. Price was great for the package. Would recommend.

28/07/12 | Link | Rating: 4.0
96. Sonya S.
I have just returned from a 2-day stay while attending a medical conference. After my first night, I woke with multiple insect bites covering my ankles and forearms. I complained to the front desk, and although they apologized they said there was nothing they could do--not even move me to another room! Turns out the culprit was bed bugs. Absolutely disgusting, and the poor service makes it even worse. I will never return to this hotel.

28/01/13 | Link | Rating: 1.0
97. Megan G.
After 4 days staying at this Hyatt they get a solid 4 star review.  After landing at LAX my friend picked me up and stated that we could stay at her friends apartment in Hollywood.  While I much prefer hotels, she promised that her friend would be at her boyfriends place the whole time and we'd have full run of her place while we were in town.  I should have known this was a bad idea when we had to get towels at Target on the way home because she didn't have any clean.  Begin panic attack NOW!

So we showed up at the apartment and I have three words.  Worst Case Scenario.  Two cats and the "apartment" was smaller than my state school dorm room.  Panic attack now in full swing.  After texting my friend (who was sitting right next to me but you couldn't as much as squirm in this room without everyone hearing) a long apology I explained that there was no way I could stay here and could we pleeeeeeeeease go to the Hyatt because I can get a great friends and family rate.  Thank god for text messaging!

From the minute we checked in until we checked out our stay was perfect.  Always smiling staff, clean spaces and fresh smells everywhere (I know, weird right?).  I would stay here again in a heartbeat.  It's 20 minutes from everything, as I learned everything in LA is.  Except Beverly Hills.  It's right next door to the 90210.  The pool area looked really nice but it rained for the duration of my stay so I didn't get to take advantage of that area.  There was some late night hot tub action going on but dangit!  I forgot my binoculars.  They also have a outdoor cafe and bar.  The restaurant inside was absolutely delicious and the bar in the lobby was just what the doctor ordered.  Everyone was so nice and helpful.  I can't say enough.  The front desk even gave us the menu to the only late night delivery place still open when we stumbled in cross-eyed our first night in town.

23/02/10 | Link | Rating: 4.0
98. Berk U.
Solid hotel although I must admit that I would have felt differently had I I not booked it for $90/night on Priceline.

The rooms are huge and the bed is comfy. All the standard amenities are included, but nothing more. What I'm trying to say is that you should expect to pay $10/day to use the Internet in your room and the $20/visit for the gym in the morning. Strangely, there was a lack of outlets in my room but the staff was nice enough to send an extension cord my way when I called in for a complaint.

Although the lobby could definitely use a little more space, their pool area is a great place to sit and relax for a few hours. Definitely not much to complain about when the free wireless from the lobby extends all the way here and you can chill and enjoy the beautiful weather while sipping on a drink from the nearby bar or the Starbucks.

Quick tip for those of you staying here: booking a 4-5 star on Priceline at Beverly Hills generally means you get a great deal either here or at the Beverly Hilton (not a bad deal at all). Try it out!

16/02/10 | Link | Rating: 3.0
99. Lee R.
Nice hotel.  Great location.

The best part was seeing all of the people attending the Playboy Mansion on Saturday night for the Leather and Lace annual event.  There were some beautiful people in the house.

Getting the VIP pass to the event over the weekend was wonderful.  

Meeting Ellie Drake and getting hugs from a few celebrities in Beverly Hills was fun too.

12/10/10 | Link | Rating: 4.0
100. Jean L.
This is for the hotel parking valet only. It's $16, which is less than some downtown hotels, and I actually had a discounted rate due to an event I attended at the hotel. But...

I waited TWENTY minutes to just pay for my valet. There were two windows, tons of valet standing around, and only three people ahead of me, but one lady who worked s..o...slo..w..ly. I have no idea what was going on there. When I finally got to the counter, it took me 2 minutes to pay for mine!

When I got in my car, it smelled like alcohol. It's one thing to reek of that, it's another if you're on the job, and that job is to drive a car. My seat was pushed all the way back..I don't understand valets who do this. Were they told it's okay to fiddle with our driver seats and not at least attempt to shorten it a bit when they hand over the car keys?

15/03/10 | Link | Rating: 1.0
101. Jose P.
This Hotel is a really nice hotel with great service. Everywhere we wanted to see was within a short driving distance, Santa Monica 5 miles, Hollywood 5 miles, Venice beach 8 miles. The rooms were amazing with a cool balcony to chill on, Valet parking was not too bad at 36$ per day but the only thing I can say I disliked about this hotel is the valet staff was very eager for tips, I understand this is a luxury hotel but after paying 400$ for two nights plus 36$ per night to park, it can be very annoying when you go in and out of the hotel a few times a day to go places, and every time you arrive back they all run at you like vultures to see who gets to you first for the tips. I do believe in tipping appropriately but when they are so eager and so expecting of tips every time it can be very uncomfortable and annoying. Also for wifi you have to pay to use it in your room. Other then that great hotel in a great location.

30/06/13 | Link | Rating: 4.0
102. Amy T.
The good:
- The hotel was nice inside. It looks like it's been recently renovated but it still has a classic art deco vibe.
- The room was a good size and the bed was comfortable with good linens and a nice shower.
- We had a light meal at the bar and the food and service were both good.

The bad:
- This hotel nickle and dimes you squeezing out every penny possible. I would personally rather they raise their room rates rather than changing $36 for parking/day + $10/day for barely working internet.
- Although the room and hotel felt clean, I happened to look up at my bathroom ceiling and noticed that it was covered in mould and had lots of hair stuck to it. It was really disgusting. We called and complained and someone cleaned it + they comped us a $50 meal. It was great that they fixed thing and I felt that they responded in an appropriate manner, but that level of dirtiness wasn't something I expected in a Hyatt.
- When a hotel charges $36 for parking, my expectation is that the service should be impeccable. The parking attendants were quite rude (we'd barely climbed into our vehicle when one of the attendants yelled at use to move the car) and this morning we had to wait about 20 minutes for them to bring out the car. This wouldn't be so bad if they were communicative and apologetic about the wait, but the woman basically lectured us when I husband tried to confirm that our vehicle was on the way.

Overall, this hotel was okay but they have some service issues they need to work out to justify the $200/night price tag.

29/07/12 | Link | Rating: 3.0
103. Mary H.
This is Hotel can be great if  you like getting stuck in an Elevator that felt like it drop two floors or having a front desk worker who likes to cause trouble with the guests who are staying at the Hotel. Then this place is for you.

24/02/12 | Link | Rating: 2.0
104. Keren B.
Awful customer service. As an extended stay customer I expected better. At least a quiet room. Instead the AC rattles and I'm sleeping with earplugs -- for five weeks! They have no solutions. Next time I'll head to the Intercontinental down the street. Comparable prices and they actually want customers' business.
PS: poor Internet service in rooms, and beware: no gym. The equinox functions as a separate entity charging $20/day -- even for all-access Equinox members! Turns out this is one of Equinox's two "exclusive" locations. Ridiculous. This hotel has no redeeming qualities.

02/10/12 | Link | Rating: 1.0
105. rhonda s.
Love the location and the outdoor dining/lounge options (reviewed separately).  Rooms are high-end, comfy, and quiet.  Room service food is exceptional--their bagels/lox is the best I've had outside of NY and I had to post a photo! (-:

My only beef is the $20 charge for use of Equinox.  If I'm paying $400/night, I don't expect to be nickel/dimed for an offsite health club.  Not cool.  Also, four busloads of Japanese golf tourists checked out at the normal checkout time and we had quite a wait--a head-up from the staff would have saved us a lot of trouble.

05/09/09 | Link | Rating: 4.0
106. Joey M.
If you like being nickle and dimed then this place is for you. For in and out privileges you have to valet it for $35, even if you're a guest. Want to use the gym? $20. How about the internet? You catch my drift. You already spend a good deal of money and they charge for every little thing.

On my floor the ice machine was on the other side of the large floor and they give miniature size ice buckets to get your ice. I'm not sure why they are trying to hoard the frozen water? The hallways had a musty smell to them, but the rooms were nice - minus not having a fridge. Well actually, they give you a fridge, but there is a mini-bar filling the entire thing up and they charge you just for taking an item out. The fridge was a little colder then room temperature too.

Only positives was the service was good from the front desk person, to the valet, to the person who delivered some items to our room we requested.

12/07/10 | Link | Rating: 2.0
107. Izzy T.
A very nice clean hotel.  In a great area right by beverly hills.  The rooms are nice.  They have a very nice lobby with a good bar and restaurant.  
I find it a bit tacky that parking and internet are not included in the price.  Besides that I would happily stay there again.

10/09/11 | Link | Rating: 4.0
108. Ashkan Y.
Typical cosmopolitan hotel.  You can tell it's an old building, but they've done plenty of renovations and the rooms are modern with everything you'd expect from a Hyatt.  I recommend not paying full price, but instead, bidding on priceline.  I've booked the hotel twice, paying between $100 and $120 on priceline.  Note:  try not to sleep in the hallway after happy hour at the Pink Taco.

03/05/12 | Link | Rating: 4.0
109. Patrick D.
I have been gone a while...more than two months, actually.  Why?  Because for the most part, I have been a slave to "Work."  It's a bit depressing, but Work has me running all sorts of places and spending time away from what I love most: Yelping (and finding places to Yelp about).

A lot of my time has been spent at this hotel, which I've used as my home away from home because the office I've been working out of is right across the street.  Like my real home, there are things I love and other things I'd love to change.  

What I loved my first time here, and what continuously stands out, is the customer service.  Every single employee here that I came into contact with was genuinely and a pleasure to speak with.  Yes, they probably wanted the contents of my wallet (tip: use receipts so people think you're ballin'), but everyone had a smile and was courteous.  

The thing that continues to irk me is the "high-speed" internet.  It's a joke.  The hard line ethernet didn't work in any of the rooms I've been in, which meant I had to use the unsecured wireless connection.  Sure, it's great for general web surfing, but not for connecting to corporate emails or online banking.  I need to sign up for Clear.

For those averse to valet parking, keep in mind this is your ONLY parking option, for which you will fork over $36 a day, plus tips.  Not bad considering the location (the mall charges a max $21 per day).  The service is quick, but if you call ahead from your room they typically have your car waiting by the time you get there.

The food options are ok.  The stuff is tasty (I love me the breakfast omelet).  But the prices are a bit outrageous.  While I don't mind getting bent for the room rates, oatmeal that costs $10 (I think it was more than that, actually) is just insane.  I usually just walk across the street to dine at the mall.

All in all, this place is just another hotel.  It's just gussied up because of the location and the prices follow suit.  I stay here for convenience (and because I'm too lazy to walk an extra .01 mile from the Intercontinental).  If you have no reason to stay in this area, there are nicer and/or more reasonably priced hotels elsewhere.

08/06/11 | Link | Rating: 3.0
110. Mindy S.
I got a room at this hotel for just under $100 from Priceline, and am very glad I didn't pay full price. Not because the hotel isn't nice, or the rooms weren't great, because they were, but the "conveniences" turned out to be more like nuisances or expenses, and huge ones at that.

The good:
Lovely room with a balcony
Nice, huge bathroom
Quiet
Starbucks in the lobby
Nice pool/jacuzzi area
VERY comfortable beds

The bad:
REALLY long walk to the room from the elevator, ice machine, etc.
$35 parking - REALLY?!?!? Oh, and for $35/day, hire more valets - it shouldn't take 30 minutes to get my car
Pool closed randomly
Starbucks closed early
Food prices = shocking
Charging for internet access
No in-room coffee maker

Again, for what we paid, we got our money's worth, but I would have been pissed if I'd paid regular rates and then found out about all of the other charges associated with staying here.

23/09/10 | Link | Rating: 3.0
111. Teresa B.
I am surprised that this hotel hasn't gotten a higher rating. After a rough travel day these guys are competing with Starwood in their efforts to take care of me. From a better room to complimentary extras, they have gone out of their way. I am still here-typically I don't write reviews till I've checked out but these guys have been great.

06/08/13 | Link | Rating: 5.0
112. C.c R.
Really nice hotel, But pricey, have to pay for everything including parking. No Coffee in rooms. we stayed there this past wknd 8/17/13 I booked req double beds, when I checked in they said they didn't have rooms with 2 beds, but yet my reservation was for 2, but got one bed instead. To top it off a lady committed suicide & threw herself off the balcony so my kids were scared. So I really didn't sleep to good all night. Just checked my bank account & I was charged over $100 more than the bill I got under my door, called left a message still waiting for a call back. After all that I will never go back.

19/08/13 | Link | Rating: 2.0
113. Paul D.
Hotel staff was friendly. Starbucks was never staffed for business, 22 bucks a day for the gym and a sea if dead cockroaches in the men's room on the plaza level! Bit worth it

12/09/13 | Link | Rating: 2.0
114. Dawn N.
HRCP is beautiful!

I didn't eat at any of the restaurants or even do room service so this is just a review on the hotel itself.

I had to stay here for 3 days due to work and it was a great experience. It is in a great location and is easy to find.

The rooms are nice and updated. They have all that hotel rooms normally have a safe, mini fridge with over priced food and drink items, iron and bathroom amenities. The front desk staff was very nice and the check in process was quick and easy.

I only had two issues. One there was a huge child acting convention going on while I was there (Totally not the hotels fault). But there seriously were 100 kids in the lobby at all times. Two the valet is so slow. It is the only option really for parking unless you want to park off site. But It took on average 15 mins to get our car pulled around. I know they where really busy and it never really got me upset just a bit trying.

I would stay at this hotel again. It is beautiful refined and has lots of options for it's guest to do. Next time I will go for fun and not for work!

12/01/11 | Link | Rating: 4.0
115. A C.
Was here for a business convention and found the room to be fantastic.  It had a cash bar and snacks if you wanted them.  It also had a room safe which was convenient to put valuables (just in case).  

The Hyatt had a main lobby bar that was always bustling with activity until close, but at close the X Bar was open for several more hours.  Not sure if it's the usual or not, but a few hours at the X Bar and I found myself quite entertained by watching escorts enter and get kicked out, and a drunken Russian girl who was ranting in her native language (no one understood her).

The conference facilities are immense and there were multiple levels and rooms (also additional area for large dining events).  The catered food was better than average for large dining facilities.  

A bonus was that the hotel is close to several corporate offices and a block away from the Westfield Century City mall (you can find better affordable eats there - AND a grocery store too).

Note - that if you're traveling to and from LAX via taxi - be prepared to pay at least $50 for each trip!

18/12/11 | Link | Rating: 4.0
116. Kekumukula N.
It was so upscale here.  I was tired after an evening flight and late dinner w/my cousin only to be greeted by sweet, smiling Shelia who was helpful and welcoming + a well-lit, beautiful hallway on the 7th floor.  I was total, "Whoa," when I got into my room.  Just awesome!
Other staff were helpful and excellent housekeeping when I came back to my room.  Nice how there are complimentary, flight check-in computers and check-out kiosks for speedy check out.

30/09/11 | Link | Rating: 4.0
117. Stan S.
I stayed here at the hotel last year for a conference.  I had a decent rate here for the hotel because of the venue.

When I drove to the hotel and I saw it from the outside, I was a little bit disappointed because you'd expect with a name like Hyatt Regency and the location of Beverly Hills, it'd be a little more upscale.  Apparently, the building had already been remodeled before and everything they were doing was more for up keeping.  Landscaping was basic, nothing special and the parking was abundant with the rear parking garage structure.

But when I went inside, I was wowed because I did not expect it to have the elegance status as it did from the outside.  I was very impressed with the customer service and the lobby area was just awesome.  When I got a little more comfortable around the hotel building, I found that some of the elevator locations were a bit confusing.  

I ate at the restaurant in there (I forget the name) but it was very, very nice.  Food was moderately priced but the taste was great.  I sat at the bar and the waiter was very respectful and very nice.  He noticed that I had only ordered water with my food and later offered me a free drink while I sat and waited for my food.  I politely declined but he definitely received a nice tip from me.

The room was nice.  It wasn't nice like the lobby nice but it was still pretty good.  Typical hotel style room with a balcony.  Mine faced out to the Avenue of the Stars and across the street was this funny looking building where it looked like it had a square hole in the middle of it.  I didn't think anything of it but when I finally got back home from the conference, I started noticing things about that location.

A television drama, CIS, was filmed in the lobby at the Hyatt Regency...then, I noticed that The Green Hornet and Hancock were filmed in front of that funny square-holey building.  Needless to say, I was quite in awe that I was there at those locations.  

Overall, I liked it there.  It was convenient for me to walk across the street and be at the Century City Shopping Center and be a part of the masses to enjoy some luxury shopping and small eats.  And also being a block away from 20th Century Fox's Headquarters brought me a sense of giddiness as I am easily star struck with the entire Hollywood-esque experience.

25/04/11 | Link | Rating: 4.0
118. Kortni S.
Book through costco and get the third night free. For 360 for 3 nights this place was still only okay.

They do clean your room everyday, fold your tossed around clothes and reorganize your (in my case MANY) toiletries. The bedding is white, smells nice and looks nice and clean.

The temp control works very well!

They are midway between Venice and BH which works out well for taxis because typically you aren't going to both places without stopping by the hotel for a costume change.

Minus a star because on a Saturday night they allowed filming of some crap all day/night so their patrons couldn't eat or drink in the lobby. Also the charges are ridiculous! $36/day for parking. $10/day for Internet  , 22% charge on room service- lacking gratuity.

okay pool, small hot tub. Regretfully, I never had a chance to visit the gym but I believe they are linked to Equinox.

quite rooms and black out curtains.

06/09/11 | Link | Rating: 3.0
119. Bill A.
Hi - I stay here whenever in LA and really love the place.  However, I've noticed a pattern at breakfast that is very annoying.  The wait staff at breakfast seems to be dominated by this one particular waiter who starts addressing your table when he's 15 feet away and closing in.  The breakfast menu is waaay overpriced, especially the buffet at $36.  But when you simply order 'eggs and bacon', they come out with about 1 1/2 slices and crumbled.  You have to complain to get more, which is a little embarrassing, then they tack on an extra $8 for another side order of bacon, which is only another 2 slices.  This has happened a number of times and I feel like it's a cheap trick to gouge another $8 out of the customer.  My advice is to go off property for breakfast.

02/09/13 | Link | Rating: 3.0
120. Nette T.
I have a friend in Asia who loves food as much as I do.... I haven't seen her in yonks and as fate would have it LA would be the place to meet after 7 years!

I wanted to stay at a hotel that was close to shopping and food so I decided on the Hyatt.  I liked that it was connected to Century City Mall.

The room was sleek, modern and clean.  There was a 23" flat screen TV (my only complaint about that was that there was no Food Network station - why?!!!)

Hotel staff were courteous and efficient. Apparently they were going to have a power outage between 12am-5am and gave us glowsticks "just in case." I couldn't care less about that time since I would be asleep but my friend is a night owl so the glowstick came in handy for her when the power went out.

She has also never seen the electronic sensor refrigerator before and was curious like a 5 year old - she opened the door and knocked over a few cans! I called the front desk to let them know about the accident and they said they would take care of it.

When we checked out we saw that they charged us for the cans that we knocked over but when she explained what happened they promptly removed it from the final bill.

I really enjoyed my stay here - the whole staff was attentive and service was excellent. A great place to stay and I will definitely be back!

21/12/08 | Link | Rating: 4.0
121. Cynthia G.
Did NOT stay here; just went for a business function.

The hotel is huge and had poor signage to direct attendees to the business function.  If you want to Self Park, it's a bit of a schlep to the main entrance.

07/10/11 | Link | Rating: 3.0
122. Kristin B.
i only booked a room at this place since they were running a super awesome anniversary special which is why i cant really complain too much about my stay haha...otherwise i probably would have never even looked into this hotel only b/c its not really near any nightlife or excitement haha.

was here for a friend's bday and booked 4 rooms all together - they were more than accommodating by putting us together on the same floor and within a few rooms of each other. check-in process was simple and i like that they offer online check-in even before you arrive at the hotel. rooms are standard, nothing too fancy although each room has a balcony which is cool. if you want to avoid hotel food, the westfield century plaza mall is walking distance and thats where we ate most of our meals. was also able to check out the pool area which almost made me feel like i was in vegas with the lounge chair, cabana set-up haha

self-parking is $24 without in/out privileges...so we did taxi it to santa monica which is about 5 miles away. taxi ride was about $20ish - not too bad divided by a van-full of friends haha. no shortage of taxis at the hotel which is another plus.

if they run any anniversary specials again, then i may just be tempted to stay here again...but def not a full price haha

08/06/11 | Link | Rating: 4.0
123. Don Cruz D.
Unfortunately, I'm not impressed by this place.  Although there's granite and flat screen tv's in the room, It feels dated for starters.  I was in a suite and the sofa and chairs were old and very uncomfortable.  Second, I ordered room service and my burger was burnt.  Very disappointed, especially since I paid $31 for a burger, fries and water I felt compelled to politely inform the hotel.  I was running late for a meeting and would've preferred a refund, but they said they'd get me a new burger immediately.  I didn't want to seem like a guy trying to get a free meal, so I agreed, even though i was running late.  10 minutes later, a new burger arrived.  Guess what?  That one was burnt too!  I believe the grill is set too high because the inside was fine, but the outside wasn't.  Anyway, I wasn't going to call down there again, so i decided to just not order room service anymore.  By the way, I ended up being late for my meeting.  Disappointing, especially for a Hyatt, but I've experienced much worse in other top brand hotels.  I can share my internet service story with you, but I won't, because, at least they got it right and all the staff I encountered were very pleasant and professional.

21/09/13 | Link | Rating: 2.0
124. Henry W.
If you're going to staying somewhere in LA, might as well book a hotel in the Bev Hills area as its in a central location and in a very nice part of the city. If you don't want to pay out of your nose, you can priceline this hotel for around $100 plus taxes/fees.

The hotel itself is very nice.. the lobby is spacious and modern, with a bar and many tv's, chairs, tables, and couches for guests to chill out on. The clientele was mostly the upper crust attractive type. There is a nice bar and a starbucks on the lobby level as well. The pool/spa is located right next to the lobby. Didn't get a chance to hit the pool as I went in January.. looked nice though!

Not sure if they have 'priceline' rooms here but our room was great! Marble bathroom, two queens, LCD, your standard room here apparently. Room service never bothered us in the morning compared to other hotels we stayed at on this road trip. Oh and the shower head and water pressure was perfect..

Some negatives of this place is the $35 fee for in/out valet parking ($24 for self parking, no ins/outs). If you are needing your car and there are tons of people arriving/leaving, be prepared to wait up to 30 minutes for your car! Also, they told me that they had a gym - so I got up in the morning, dressed up in my running gear, and headed over to Equinox (the gym there). Lo and behold, it costs $20 to use it!! Just a little tidbit they forgot to add when they told me they had a gym.. lol. So I just went running around city instead.

19/01/10 | Link | Rating: 4.0
125. Kara B.
Ahhh. . . .What's better than taking in a deep smog-filled breath while enjoying a smoggy view of downtown LA?  Really, though . . .I truly enjoyed the generously-sized balcony; just one of the nice features of this beautiful hotel.  They also have such fluffy-fluffy down pillows, and I napped and slept like a rock.  
But, I am starting to wonder why every hotel we stay in lately has a giant mirror in direct view of the bed . . . even in this fancy place!?  I may have to start booking our rooms.

05/06/09 | Link | Rating: 4.0
126. Pat M.
Stayed here a few weeks ago for work. Wasn't there long enough to get the full experience, but was impressed with what I saw. Nice quiet rooms and a decent price for the area. The location is great if you're going to be sticking around Century City, not so great if you want/need to venture out. Primary dining options (other than the hotel restaurant) all appear to be in the huge mall next door.

11/12/12 | Link | Rating: 4.0
127. Julia S.
I love how close this is to the mall/movie theatre, but it's far removed from everything else worth seeing in the L.A. area (but I guess that's L.A. in general). One plus is that a Hop on, Hop off bus tour stops out front, so if you can learn the schedule, it's a great way to get around the city and see everything, especially if you have 48 hours to do so. I'm not usually one to recommend this, but in L.A., it's a money saver.

Everyone was pretty nice, the room was standard but roomy enough. Bed was just too soft for me, and it was there that I learned to appreciate my rather hard mattress at home. I've never been to a hotel where the TV entertainment cost $15.00 per movie. Is this a Los Angeles thing? Some of the movie offerings were so old or so bad, they should have been paying me to even consider watching them.

There was a very nice lady who worked at the Starbucks inside the hotel. She brought a little sunshine to my day, every day. I forget her name, but she was usually working the cash register. She deserves a raise! I love that there was a Starbucks inside to begin with, but was sad that it closed so early.

Lastly, shout out to the bar/lobby, where the menu includes Monte Cristo bites, which were just delicious. Also, the outside seating/fire pit is a great way to unwind after a long day.

02/04/13 | Link | Rating: 3.0
128. Arlene P.
I was blessed to stay here last weekend for the BeachBody Summit.  I am a coach.

Gorgeous place.  I loved the room decor.  Valet and room service were expensive but impeccable!

I had a great view of the pool and the breeze fromt he ocean seemed to always reach my room althought we were several miles away.

I'm a big fan of bathrooms and beds, so to say I would love to decorate my home with the same bathroom decor and headboards of the beds etc...  says a lot.

Also the main ballroom we were in was used for Presidential events. They call it the White house of the west. Prsidents since Lydon B Johnson have been there. I just thought that was cool history :)

05/05/10 | Link | Rating: 5.0
129. Lesley M.
Don't understand the bad reviews here - maybe we got lucky!

Paid $209 per night including parking (special deal), which was a great value. Nice room, decent bathroom.

Couple of minor issues eg no bottle opener and only one robe (had to call down for them but they sent them up straight away).

Room service okay, but better to eat out nearby.

Great location for the mall.

Gorgeous pool area. Understandably gets crowded, so go early or late. Busy with people, ie not very quiet, but we didn't mind.

The fan in the bathroom was really noisy the first night - we wore earplugs or just got used to it!

Service in the bar area in the lobby was really slow.

Internet a bit flaky.

Overall, though, we really liked it, especially for the price - we will be back.

01/10/12 | Link | Rating: 4.0
130. Neha G.
Great hotel..
5 min drive from rodeo drive.
Tip : if you are parking for a few hrs - park across at the theatre/mall lot - its half the parking price at the hotel.

24/03/13 | Link | Rating: 4.0
131. Denis S.
Great service, very friendly, very fast, etc...  Rooms are clean, large, nice, whatever...  That's all to be expected of a 4-star hotel that charges you SO MUCH.  

And therein lies my problem.  Not just that it's expensive (which it is), but that it tries to milk you at every corner.  For example, why is it that on top of the exhortation room rates, they have a ridiculous parking rate?  Guests don't seem to get a discount at all for parking.  $33 per day if you intend to move your car.  If you want to just give your car a nice home for the night, only $23 (I think)?  

Tack on an extra $10 per day for internet.... Why?  They know they cater a lot to business people and they know that those business people have to have internet and will expense it.  Great!  But the rest of us can't expense it, and paying an extra $10 per day, on top of that room and parking, is just a kick in the head.

Do they have a gym?  Of course! These days, every hotel has a gym.  Is it free? No.  How about another $20 per day for the gym!  This one makes no sense to me at all.  Even if I were on a business trip, I definitely wouldn't feel comfortable expensing a $20 per day workout, especially in this economy.  So why not give it for free?  I mean, they don't even have to lose money on this one.  You're already charging crazy prices, why not just add an extra $5 to each persons bill, I'm sure less than a quarter of them will use the gym anyway, that way you give "free" gym membership and make even more more.  Stupid!

31/07/09 | Link | Rating: 2.0
132. Instant Z.
I come here annually for a conference. The conference rooms, while spacious and attractive, are about as cozy as a meat locker. If you will be spending any amount time in conference rooms, be sure to bring a jacket or a warm sweater or you might spend the entire time shivering (like me.)

On the other hand, if you are used to excessive air-conditioning or, like a polar bear, enjoy an ambient temperature lower than 60 degrees F, you would probably be right at home.

Other than that, I've had a nice experience here although I do think it's too darn expensive (but then I'm not from Beverly Hills...) As with other reviewers, I wish this hotel had free internet in the rooms and a discount on the gym and such. For the conference we get a deal on the parking so I won't complain about that one, though I can understand the universal frustration. The staff have always been a pleasure.

I love the style of the hotel--the lobby has some gorgeous old-Hollywood glamor to it. And the pool is really nice (once you thaw out from your freezing experience in the basement.)

01/06/12 | Link | Rating: 3.0
133. Brittany C.
Went here to check out a space for a holiday party... The place is beautiful, but there was a serious lack of customer service. I asked a woman at the front desk to meet with someone to show me a banquet space, she told me to wait. I stood around for 20 minutes, until I went back and asked if she could have someone call me when they were ready to show me the space. She responded,"just call the hotel directly to get the information." Really? I'm trying to book your space, and you don't want any of my information? No thanks. I'd rather spend money at a hotel that actually wants and respects my business. Would not recommend this place to anyone.

15/11/12 | Link | Rating: 1.0
134. Kathryn A.
After 10 years of staying at a nearby hotel that deteriorated in recent years into an Australian tour group facility, we decided this trip to stay at the Hyatt Regency. Century City is located between Westwood Village and Beverly Hills proper.

GREAT DECISION.

Hyatt took over the old Century Plaza some years ago, and turned an old worn hotel into a gem. Having stayed at the Hyatt Regency in Houston several years ago, I have a comparison and it is all positive.

The staff are well trained and very pleasant, making every attempt to make your stay memorable, from those who take your car on arrival, housekeeping, concierge, wait staff, etc.

If you are a gold passport member you will be fortunate to deal with Colleen McCaskey. She is a treasure. We booked last minute during an annual Southern Calif. Dance competition (almost 4,000 dance students from various nearby schools (I believe almost 600 rooms were booked by competitors and their mothers). Colleen found us a good room and looked after every need we might have. - NOTE she is off Sundays and Mondays).

There is a great pool and health club. There are several restaurants in the hotel as well as places to drink, both indoors and out.

My only beef with the hotel is the Starbucks in the lobby which opens early, but also closes by mid afternoon. Please Hyatt, extend the Starbucks hours till at least 7PM.

If you are a shopper, the mall is just steps down the street and around the corner. With a number of restaurants of its own and a multiplex movie theater, you will rarely need a car unless working.

29/05/13 | Link | Rating: 5.0
135. J D.
This place is terrific...Anything you could possibly
need is here or within walking distance. Rooms are
Nice with views, great location, and most of all
their customer service has been outstanding from the
valet to the front desk.  Will stay again when I come to LA

12/05/13 | Link | Rating: 5.0
136. Shradha A.
I was here for 2 days for a conference, but didn't stay here, just spent my entire days and evenings here.

The door staff, bell staff and concierge staff were all stand-off'ish. Not a single smile on their face and not a vein of warmth flowing to welcome their guests.

The lobby was beautiful though and the lobby bar was particularly nice. Enjoyed their menu options here.

The cabanas outside really enhance the appeal and they weren't just next to the pool, but rather slightly removed and almost created a lounge setting away from screaming kids.

The convention rooms are at below ground level and dimly lit - maybe too dimly lit - made it feel like night time all day long. The catered food was superb and the catering staff were nice - way nicer than any of the other staff at the lobby level~

07/10/10 | Link | Rating: 3.0
137. Rachel P.
This hotel has so many great things going for it, that any negatives were far outweighed.  

It's super nice inside, very comfortable rooms, beds, bathrooms.  Very funky, modern decor.  The lobby is amazing, cool bar and we did hang out at the bar/night club one night and it was fun, I think we saw someone from the Real World which was hillarious.  You will see this hotel in movies and TV shows which is kinda fun and helps remind you of your great stay.  It's also in a perfect location for getting to the airport, UCLA, etc. etc.  

Yes the valet situation sucks, but hey it's LA if you expect anything cheaper or easier you haven't been in the city long.  Honestly, we had fun waiting for our car because it was a parade of some of the most amazing cars, new and old!  

Oh, and I hate to give this away for fear of it going away, but priceline this area and you can get this hotel for cheap making it that much more wonderful, and then you don't mind the add-ons like valet so much.

13/10/10 | Link | Rating: 5.0
138. Jonathan W.
This a business hotel and is a decent  value but being right next to Westfield,

Seems like they nickel and dime you on the parking and internet.

But for this star level and location, not bad spot when visiting LA.

The massive number of rooms mean that you can find a good night for a good price. Then just drive to Santa Monica.

11/12/11 | Link | Rating: 4.0
139. Jennifer W.
Stayed here over the weekend and the experience was as expected.  I've stayed at a lot of Hyatt's so I'm used to the fact that they nickel and dime you for everything which gets really old, but I did have one pleasant surprise---I was sitting in the lobby on the free wifi when it showed that I could have access for 24hrs, so even in my room I had free internet for 24hrs.

As other yelpers have said, yes you pay $36 for valet, $28 for self parking (are you kidding me!) and you can park across the street at the mall for 3 hours for free, so that's annoying and pricey, the gym is a $20 fee, the pool area is nice, the lobby and bar is nice, the staff was great.

No in-room coffee maker, I had to call to get one, they left it for the 2nd night but didn't give us more cups or coffee, thanks for that.

Overall the room was very basic, nothing fancy, I'm glad I didn't pay a lot to stay there.

05/02/12 | Link | Rating: 3.0
140. Hillary S.
Very expensive room and very expensive parking, $36/night to park but the valets are jerks.  You need to run in to change your shoes, despite them saying they'll leave the car out, they don't, so you have to wait for them to get the car back out, longer than you were even inside.  

and don't be even 10 minutes late in leaving or they'll charge you for an extra day.

There's no place around to buy a few essentials...got a blister from walking, sorry front desk can't find a single bandaid in the whole place.   Want a bottle of water or a six pack, no place nearby to grab something like that.

$10/day for wifi...really??  Because ya know they give that away for FREE at starbucks and mcdonalds, clearly the hotel needs to charge for it.

Also, try to avoid a room poolside (the even numbered rooms) because they like to hold functions that are LOUD down on the patio and the noise carrys very well.

I also would have liked dark curtains to block the light in the morning, but I'm assuming they want you to check out ASAP so no dark curtains, sleeping in is not on the agenda here.

14/01/13 | Link | Rating: 1.0
141. Wendy P.
Right across from the mall with a great Gelson's, but as many have mentioned the parking is a huge problem. It's $35 a night, cash only and a block from the hotel--a schlep if you ask me. Also, I got my room on Hotwire and it came out to over $200. One of the amenities listed was free wifi, but the when I went to log on, there was actually a charge, so someone is misrepresenting that.

And finally, instead of a gym on site, they have you use the Equinox next door which is $20--not even a reduced fee for hotel guests (I know because I used to be a member and that is what they charge anyone who walks in off the street). They should at least negotiate a better rate for their guests if they aren't going to provide a gym like every other hotel does.

The sound proofing between rooms is either really great, or there was no one on either side of me. However, I was facing the pool and a bar was right below my balcony. Luckily there were very few customers, but the music that they play night and day (starting before 10AM in the morning) drifted up to my room.

And finally, they don't have real curtains. The rooms have huge windows/sliding glass doors with decorative window treatments on the sides and a very sheer curtain that blocks very little light.

Still, a clean decent room and if I'd only paid $100 on Priceline like some others have mentioned, it wouldn't be a bad deal--but, I didn't.

26/04/12 | Link | Rating: 3.0
142. Chris Z.
The location of this hotel is a shining attribute.  You can walk to many of the local businesses, the mall, and to local restaurants.  The rooms in the hotel are nice, nothing mind blowing though.  The pool looks cool, and they have a bar, restaurant, Starbucks on premisis.

11/02/13 | Link | Rating: 3.0
143. Lynda S.
We got this place for $129/night thru Priceline. Kinda steep but we figured it was spring break and that was the going price. Valet tags on another $36/per day with in/out priviledges - insane! That's right on top of what you paid, they charge another $36/per Day for parking - no mention of this on Priceline so my $129/night just became $165/night not including taxes and service charges! Insane!

Checkin was good, Jayson - I think that was his name was really nice. While checking in, he ran to the back and got 2 "trade" Velcro bracelets for my son to play with.
Anyways, hotel has an oldie but new feel to it. The hallways smell like flowery carpet deordorizer - better than an old stench. Room was ok, has a small patio - we had the front hotel view. Not like it mattered since weather was so bad with a storm coming.
Ice was really far from our room! That sucked. It was a scavenger hunt!

Bed was comfy and room was your average room at any 3 star hotel.
This hotel gets 3 Stars from us.

18/04/12 | Link | Rating: 3.0
144. Uyen C.
Having stayed at the Intercontinental a block away, I can say that this hotel is just as nice, if not better.  I think it's a nicer, newer hotel overall, it lacks the customer service that the Intercontinental offers.  Rate wise, I think it's about the same, so it depends on what you want, service or nice rooms.

This hotel boasts a much nicer, bigger, more elegant lobby.  The rooms are much newer and more contemporary.  Service was good, just that they didn't go above and
beyond.

If you are deciding between the intercontinental and this hotel, you can't go wrong with either.  Because I prefer my accommodations more on the modern side, I would pick the Hyatt.

01/08/12 | Link | Rating: 4.0
145. Joan S.
Elegant.
A perfect setting for the Wine Warehouse spring tastings event.
Picture this:  1000 people on Cinco de Mayo afternoon, enjoying fine wines & spirits, as well as delicious food......all for free.
Thank you Edward, for inviting me.  It was my best Cinco de Mayo ever.
It was also my first time inside the Century Plaza, and it was impressive.  I've not yet stayed overnight, but now I've explored the grounds, sampled many of their food offerings, and experienced the service in various areas of the hotel.  It's five stars.

I won't valet my car anywhere, so I used the self-park structure behind the hotel:  Turn off Avenue of the Stars onto Constellation (next to the hotel), go down the little incline and turn in on your left.  Go straight ahead into the structure (the entrance on your right is for the MGM building).
You can park here for the hotel or for the mall.  It was easy access to the Hyatt  - just elevator to level 9 and walk across the ramp, and you're in front of the hotel.  No problem in platform shoes, haha.

Before heading into the event, we explored the gorgeous grounds (see photos). There's a lush green area next to the pools.  I expect there will be ducklings in those bushes at some point, 'cause we spotted two ducks in the largest pool....haha, their own private urban oasis (see pic).
Later, after the event concluded, I loved the night view of the MGM building from the pool area, with the huge lion lit up in the sky.  And the fireplaces in the hotel's outdoor lounge....lovely.

The interior of this hotel is all about chandeliers....they are impressive and they are plentiful.  As were the fresh flower arrangements.
The tasting event was held in a lower level ballroom-type area.  It appeared that every restaurant & bar owner and manager in LA was in attendance, as well as chefs, & managers from stores like Whole Foods & also specialty shops like *cough* Malibu Ranch Market.....
And by the middle of the evening, Edward's sis Aimie knew 900 of the 1000 people at the event, haha!  They followed her around in groups, like lemmings.  Aimie is an outgoing & charming girl and I think she should work for Yelp!

We sampled beers & wines, champagnes & liqueurs to our heart's content.  And vodka, rum, and tequila, oh my.....
There were even teeny one-gulp martinis for sampling.
And there were food tables set up by the hotel, where one was free to eat one's weight in such delicacies as brie & lamb chops.  And there was a steady stream of passed hors d' oeuvres.  The lamb chops were my fave, perfection!  There was a carving station for delectable roast beef.  And a sausage tasting, provided by the manufacturer.  An endless array of attractive foodstuffs.....

The service throughout the hotel was the best -  all the staff I encountered were friendly, professional, and efficient, as one would expect.

Among others, I met the manager of several top LA restaurants, with whom I enjoyed a lengthy post-event chat about the joys of Venice Beach.  So, great conversation with good company capped off the evening.
The tasting event had started at 3pm, so I headed home early, around 9, feeling like I had been wined & dined to the max in one of LA's most beautiful environments.

06/05/08 | Link | Rating: 5.0
146. Angela C.
The Hyatt Regency is a nice hotel, like most Hyatt's.  The lobby area is welcoming with several couches and LCD TV's for your leisure.  The hotel reception is off to the left side, unlike most hotels where it's just staring you in the face when you walk in.

Our room came with a large, plush bed and flatscreen TV.  They have everything you need here.  I always get the best sleep at Hyatt's everywhere, this one was no different - their mattresses are awesome!

It is right next to the Westfield Shopping Center and close to Melrose so go get your retail therapy on if you want!  They are connected to the Equinox Gym & Spa - guests here can use their gym for $20 a day if they choose.

Gripes:
-  Service was just okay.  When we checked in the guy looked bored and wasn't friendly at all.
-  Internet is $9.95 for 24 hours.

24/08/08 | Link | Rating: 3.0
147. Chelsie H.
This is one of the worse hotels I have ever stayed at. I went for a friends Bachlorette party. We picked this place because of the pool area. We wanted to spend our days drinking by the pool but the service was the worst... What are we paying for? I expected them to actually want to make money but no... Then upon checkout I noticed all these extra charges on my account. They charged me almost $300 for "security holds".
I will NEVER stay here again. This place is not worth the money! I would have rather paid more money somewhere else then stayed here..
Hope this helps someone!
P.S.
The bed are really really really hard! Woke up sore every morning!

15/08/12 | Link | Rating: 1.0
148. Debbie D.
We've loved this hotel for years but don't get back as often as we'd like. We stayed for one night this weekend after a few years away, and the hotel improvements are great. Pool area is beautiful and opens early!!!
Major CON: check in time is 3pm.  We showed up at 2:45 and our room wasn't ready. No big deal! They took my cell # and said they would call when it was ready (p.s. front desk woman was sorta bitchy, but whatever). They didn't call my phone until close to FIVE PM!! Thank goodness we were out somewhere else and didn't NEED to be in our room (with our 5 yr old!). That's bad. In fact, over all I would say the hotel staff on this visit was preoccupied and borderline rude (5 people standing behind the front desk chatting while we stood like idiots at the bell desk, 10 feet away,  waiting to store our luggage because our room wasn't ready??). That said, we were only there for a day so that didn't ruin it.
Hotel is clean and comfy. Expensive? Yes. But totally worth it for location, and it is very nice. I really love this hotel, they just need to work on the customer service aspect.

21/07/13 | Link | Rating: 4.0
149. M C.
Friendly, professional staff, and nice Hyatt-quality rooms, but charging for WiFi is a joke these days (at this price-point) and the building is getting dated too.

30/12/13 | Link | Rating: 3.0
150. Ray H.
Came here for the UGC tasting 3 months ago.  The hotel was built over 40 years ago but the place is clean and organized. Service is good as the staff are very helpful. One problem I have is that the parking structure is located far away so there is a long walk to the entrance. For less than half the price, I could have parked across the street at the shopping mall to walk the same distance. Sorry, I do not trust the valet boys.

26/04/13 | Link | Rating: 4.0
151. Sandy C.
Hotel is in a good location.  Other than that, front desk is horrible and Tarek the front desk manager is unresponsive and unhelpful.  First, they sent me with keys to a room that was occupied -- TWICE.  They also cannot figure out how to charge the right credit card.  I'm now on my seventh call to the front desk, Hyatt customer relations and the manager without a resolution.  Stay at the Intercontinental.  It's a block away and MUCH better service.

04/11/13 | Link | Rating: 1.0
152. David Z.
I stayed here for 4 days recently and I really enjoyed my stay.  The staff was top-notch; they were very friendly and helpful the whole time.  Secondly, I liked the rooms. Very clean, good size and the beds were comfy.  I also liked the Starbucks in the lobby - makes it easy to get a quick bite before heading out.  Finally the location was pretty good - it is centrally located between Hollywood, West LA and downtown.  There is also a huge mall next door so if you need anything, there is plenty of shopping.  The only downside is that it sits in the middle of a bunch of office towers, so if you want to do something at night, you have to drive.  But that's part of life in LA anyway, right?

02/07/12 | Link | Rating: 4.0
153. Kristine R.
This is a really nice hotel and thankfully priceline hooked us up. =) We were going to a NYE party around this area and needed a place to stay. He checked priceline, bid on a hotel and we got this for a good rate. SCORE!

We checked into the hotel and they gave us a room on the 18th floor, one floor below the penthouse. SWEET! The room itself was spacious, the bathroom was a good size and the view from our balcony was really nice. We had a view of the pool which looked really pretty. We ordered room service which as usual is always pricey. But the food wasn't bad and it came about 10 mins prior to when they said it would. I had the chicken sandwich and he had the burger. Not bad, really - but yes it was pricey.  

This is a really nice hotel and it's super close to the Century City Mall. Oh and there is a Starbucks in the lobby so that is convenient. The service was good and it was great because we were able to have late checkout the next day.  

It's a nice hotel and I had a great stay here.

03/01/09 | Link | Rating: 5.0
154. Perry H.
The hotel is perfectly fine its just the location that sucks.  The room was clean and the staff friendly.  There's a bar in the main lobby and a bar with outside seating (X Bar) which has fire pits spread around.  There's a Starbucks in the lobby that opens at 6am (come on man, can't you just make it 5:30 for those of us with early flights?!)  

The hotel is across the street from the Westfield Mall and in perfect proximity to a slew of lawyers if you need one.  The only thing in walking distance here is the mall so if you're up for shopping you're in luck.  

Definitely do not go the Breeze restaurant or whatever it is.  I can't find any reason to recommend that.  We went for lunch and enjoyed sub-par service and an $18 grilled cheese....which sucked.

As someone put it when I told them where I was staying, "oh that's cool....not the coolest...but cool."

17/05/11 | Link | Rating: 3.0
155. Chad C.
The hotel is in an excellent location, and is a nice hotel.  I do not feel the price compares to the quality.  The price is probably based on location.  The room was ok, but not anything high scale.

07/10/13 | Link | Rating: 3.0
156. Richard M.
The attention to detail is definitely handled well at the Hyatt Regency. The staff made checking in effortless. The suite was clean and had a terrific balcony overlooking Century City and Beverly Hills.
The valet who took my can opened the back door, took my sport jacket off the hook and assisted me in putting it on. That's great service, then proceeded to remove my luggage from the back of the wagon.

The lobby was open and colorful, nice mix of bar and lounge area's. I'd  return for an over night-er again.

16/06/12 | Link | Rating: 4.0
157. R. L.
Excellent Hotel, great views and overall excellent service. The only reason it's four instead of 5 stars was that we had a hassle with changing rooms mid-stay when their operations team did some painting in the hallway and the fumes started to bother us. We had one of their pure rooms so there should have been some forethought that paint smells might disturb guests in the pure rooms more then the standard rooms.

They were quick to respond and set up another pure room for us quickly so overall a great stay but that little difference was enough to go from being top notch at 5 stars to making it more of a four star experience.

Very good, responsive and friendly staff however so would definitely recommend a stay here.

01/03/13 | Link | Rating: 5.0
158. Dennise S.
Another day at plush !!!! place was really organized. They really help get you settled and accommodated. Plus you can walk across to the Century City West field mall. Hello Bloomingdale's!!!

13/06/13 | Link | Rating: 3.0
159. Anoop G.
Your typical Hyatt hotel complete with the standard decor, uncomfortable beds, chemical odors, and annoying trickling faucets.  This one stood out a bit because without any change to the setting of the faucet the water goes from cold to scalding hot to cold over a couple of minutes and the cycle repeats...definitely not the most fun way to begin my day.  Quality of toilet paper was subpar compared to what I'm used to at other Hyatt properties.  Everything else was as expected.

22/01/14 | Link | Rating: 3.0
160. Shonnie H.
One star is being generous. This is the worst Hyatt. So let alone I was already majorly stressed as is with taking an exam here, but I had to deal with feeling mind raped and violated when things started "disappearing" (things that I'd never accuse of having been stolen- and no, it's not my undies- I'd much rather prefer that). Let me humor you with some details. So I walk in, and Jason at the front desk tells me I'm his "special guest of the day"- THIS was a great start. I love that guy, but this "special" feeling was short-lived. First, the bathroom floor is vintage- literally untouched for months- I thought that there were 2 randomly placed pale blue dots on the floor until I got closer. They were someone's left over disposable contacts that have dried and crumpled up, becoming one with the floor. Brutally disgusting. There's something called a swiffer- USE IT. I love how they tried to stay "contemporary" by putting an iHome on the bed stand, but for those who don't know how to use 'em, the instructions are there- you just have to engage in some heavy blowing to take some layers of dust off that.
If you want a fridge in you're room, it's $5 extra. Mine was complimentary, but it was humming throughout the night. There are no robes or body wash- so specially request them from housekeeping if you happen to find them on your way out.
I found a little note on top of the toilet, along the lines of "we try to be eco-friendly, so if you want to have new towels daily, please let us know." Oh yeah, I made it loud and clear that I want to dry off after showering with a DRY towel.
If you rented a car, there's public parking around the back for $28/day. You can ask the valet guys how to get there.
Ah, I almost forgot. As I said, I "lost" something, and I honestly believed (and still do) that it got twirled into one of the towels and got carried out of the room.  In no way do I think this was their fault.  
The manager downstairs in charge of housekeeping among other things, Andrew- he is AWESOME. When he saw a miserable, extremely confused midget-like Asian girl near tears- he was soooooooo accomodating- he made them go through thousands of pounds of towels (yeah... sorry), and called me twice just to let me know- albeit with bad news. I really appreciated it and wish I could've told him that before I left. Someone's gotta recruit that guy to a top-notch elite hotel ;)
Okay, enough with the mortifying conditions of the room I stayed in. Of the very few amenities worthy of mention:
(1) business center. The guys there are incredibly nice. The price isn't that nice though- it's $5 for 10 minutes online and 50 cents per page printed (PS, wifi IS NOT FREE IN THE ROOM. I got mine for free for being the "chosen" special guest of the day- so I had 5 nights of free wifi, but otherwise, it seems like I would've paid $250. If you have more than one computer, an ipad, other gadgets that need wifi- just know that you have to get wifi separately for each- so for those who only have one computer, just use the ethernet cord placed in the desk drawer. You can, however, use it for free in the lobby level).
(2) X-Bar: what a damn relief. After 3 days of running through one brick wall after another and feeling like a misplaced homeless person, I went to this bar with a friend.  It's located at the very end past the starbucks in the lobby. When you walk in, there's a bar, several booths- but the EXCITING part is the outdoors.Palm trees and comfy huge bed like seats... and friendly employees. I don't recall much of anything else, considering I probably outdrank anyone else there that night. If you feel like you're room is haunted like I did, go get some Redbull Vodkas and chill at x-bar. Only drawback is it closes at 2am. That might be a "drawback" for us New Yorkers because we're insane, but this is LA- Redbull gives you wings- at least until 4am.

P.S., the elevator broke and the escalator (which was the only means of getting downstairs to the exam rooms) stopped working... What a way to experience heart failure.
Giants like Hyatt sell their name- what a miserable way to achieve that goal. I took a video from my balcony of a protest going on in the midst of all the lunacy. I managed to make out what they were chanting: "CHECK OUT, DON'T CHECK IN. WHAT DO WE WANT? JUSTICE. THEY SAY GET OUT, NO WE ... " wait. Okay, that's all I can recall- lets just say, there was a small village of unhappy former Hyatt employees. Apparently this happens quite often.

29/07/12 | Link | Rating: 1.0
161. Ashly H.
Will not even give you your room type when a convention is going on.  Will put you in a smoking room or worse.  If they tell you they are sold out RUN away and stay at a nearby hotel like Intercontinental or the Luxe.

08/10/13 | Link | Rating: 1.0
162. Katie L.
Went to an event here. Parking is super expensive but the place is beautiful.

Huge dining hall, we had over 100 tables there that sat 12 each.

Everything ran very smoothly too which must be due in part to the staff.

Food was pretty good too (all kosher)

14/12/11 | Link | Rating: 4.0
163. Lindo C.
Forget checking into this hotel, just sleep on the side of the road, the traffic noise will be the same.  If you do check in and find that you can't get any peace or quiet don't bother asking to change rooms because the staff won't care or help but they will make you feel ridiculous for asking.  I live in New York City so I am no stranger to noise, this place is awful.

02/06/14 | Link | Rating: 1.0
164. Marc A.
From the moment the valet opens your door to the moment you check out, the Hyatt Regency Century Plaza is one heck of a hotel!

Be warned, this is one of those hotels where the staff treats you as if you're gold. They open the doors for you. They all say hello and smile. Ask a question and you'll get an answer and more. Come up with a crazy request, they'll take care of it. You're paying for it, but hey it's worth it.

Special bonus: they have self help check IN and check out. You swipe your credit card and it spits out your room key. You can even pick the floor level you want to stay on. Not bad at all.

Special bonus points: sure, they have soap and moisturizer for ya but they also have a new tube of toothpaste... something I always forget to bring!

14/10/09 | Link | Rating: 4.0
165. Teresa S.
What a disappointment. Checked in yesterday, front desk was nice, but the room is not. It's been a few years since I've been in this particular hotel and did not remember it being this rundown. Room is dark, particularly the bathroom. Bathing and showering in dimness, which still doesn't hide the gross grout (moldy in places, missing in others). Clock was hours off. Room service menu had pages that were upside down and backwards. Tried to order wine with dinner and after striking out on my first 2 choices we figured out that I had an "old" list. Not to mention that when I called room service it went straight to music so I wasn't even sure it had been answered. Definitely feels like this room (925) has not been serviced in a long time. I asked for a newspaper when I checked in, but as of 7:30 this morning, no paper at my door. I give it 2 stars because the people with whom I've interacted (front desk, guy that delivered coffee maker - you have to ask for one) have been nice and it is convenient for work, but for the price you should look around.

04/12/14 | Link | Rating: 2.0
166. Bill M.
I'm really beginning to hate "luxury" hotels. Yeah, I'm spending my company's money and not my own, but still the nickel and diming from these places, ontop of their exorbitant rack rate is a bit much. $36/night for parking, $20/gym, $10/day for internet (.33mb down/.66mb up) or $15 for faster?

The room is serviceable but not that up to date. The throw on the bed is pilling, the carpet and wall paper a bit old, the tv is small... Frankly I enjoy a business trip more when I'm staying in a nice midline motel with free parking out front, free internet, and a free breakfast.

28/10/12 | Link | Rating: 2.0
167. Nicole B.
The nice, tall doorman made a delivery for my fave uncle. Still as elegant as ever and located by so many nice stores and restaurants. Highly recommend.

20/10/13 | Link | Rating: 5.0
168. Wei T.
Place was nice enough, but be prepared to pay for everything. If you want to use the fitness center: $25. If you want to use wifi: $9. If you want to use the elevator: $5. Okay, kidding about the elevator, but you get the point.

Staff members at the hotel were really nice and helpful. Overall, no complaints. I, however, would never stay in Century City by choice - there's just not much to do.

16/03/13 | Link | Rating: 3.0
169. Drew G.
Not sure I would stay there again .. The bar sucks !! they are Rude ... Long story Just make sure you count your change if you pay cash,,, The bathroom had mold on the grout in the shower ..I have pictures just in case,,,when we went to check out there was a 39.00 dollar charge for an upgrade they said we did when we booked on line for a higher floor . Really ??? Who cares what floor I am on and I am not paying to be higher. . and 22.00 to workout in the gym next door cuz they don't have one...

03/11/13 | Link | Rating: 3.0
170. Pamela K.
This is an oldie-but-goodie. An atypical Hyatt given it's take-over of a historical LA hotel - Century Plaza Hotel - I was pleasantly surprised with the renovation! Comfy bed, sparkling bathroom with quality hardware.

Major minus points, which I guess the older hotels cannot help -- plug in internet, charge up the wazoo for internet access, and no free wi-fi in the meeting rooms or lobby areas.
Hotel service from housekeeping, bellmen, and valet were super professional and attentive.

You can tell that they treat "regulars" with special interest. Love that they take notice because nowadays you don't get much for loyalty to any brand or company.
Check-in can also use some improvement because the 2 front deskers were answering phones even with a loooong line of customer waiting to check-in. I ended up taking advantage of the express kiosk to self-check-out. Other customers in line had had bad experiences with the kiosks for check-in's.

Though the outdoor Century City mall is conveniently across the street, there isn't much else around the business-y neighborhood in which the hotel is located. Eateries are on the higher end except for rhymes with "he pays" across the street.
The green-labeled coffee place is on location but the hours stink - closing pretty early in the afternoon.

Overall, on the pricier side per night and only offers in-out valet parking but the service, quality, and cleanliness are huge pluses!

27/03/12 | Link | Rating: 4.0
171. Mary Y.
Self Parking $28 per day. So you had better stay out for a whole day and come back to hotel when you truly want to.

$25 fee for fitness

$9+ fee for Wifi

Must buy breakfast included package which will save you $34

In our room, there is no coffee-maker and shower cap. We have to call 3 times.

Nice view, nice room setup, just remodeled.

Please enjoy hanging bed and pool outside as much as you can.

20/02/13 | Link | Rating: 3.0
172. Rich V.
So scary.  Clearly I travel too much.  As I walked in, I thought to myself, "I've never been here before."  After checking in and giving my Hyatt #, they welcomed me "back" for the third time.  Damn all these places are starting to look the same.

That said, this is a better Hyatt than most, so I would definitely put this on my list as a good destination.  Not as nice as Shudders, but if you need to be in Century City, this is a great property that's well done.  My major ding is the hours of the Starbucks operation and the way cars get landlocked in the front circle.

02/07/12 | Link | Rating: 4.0
173. Wendy D.
I was disappointed with my experience here for two reasons.  The first issue was the lack of seating at the pool and very slow pool service.  They clearly need more chairs at this pool for the number of rooms they have.  We had to fight for chairs and chase down a server to get food and drinks.  There was a big wedding at the hotel so it was super busy but they should anticipate that in advance and staff up  There were only two people working the pool and they were running their butts off. They tried hard but way understaffed.  Second disappointment, I was on a travelzoo coupon which included a cabana as part of the deal.  Funny thing, the cabana did not include lounge chairs because it was a travelzoo voucher. I should not be treated different because I purchased the deal.  Don't sell the deal if you are not going to deliver.  There is a couch, which was dirty and a table inside the cabana but no lounge chairs to lay out in the sun on.  Why do I want to sit inside the cabana the whole time?  Since there is a lack of chairs at the pool in general, we had to wait until someone left to get lounge chairs for our cabana.  I will say that our room was nice and clean and the staff was friendly and helpful. There is no coffee pot in the room that I saw and the Starbucks in the lobby closes during the day, which I don't understand.  Beware of the mini bar.  We opened it and moved something and got charged.  The charge was removed though. I wanted to like this hotel but I go for relaxing and the pool is just a huge disappointment.  Lots of people were standing around trying to find chairs.  The chairs are also very uncomfortable when you do finally get one. And no free Wi-Fi in the room.

25/08/14 | Link | Rating: 2.0
174. JASMIN O.
I think I've cracked the ridiculous parking fee code.

So if you're here for an extended stay (3+ days) I guess valet is the way to go

I was here for one day and I paid $18 in parking. I feel like I won.

We checked in early (1pm) and my husband parked across the street at the mall. We rested for a couple of hours then left to explore LA (paid $3 for mall parking)

We returned that night (8pm) to the self parking garage and checked out the next day at 1130AM.. Paying only $15 :)

The hotel was amazing, the staff went above and beyond, and I loved the convenient SBUX inside.

The fact that I made off like a parking bandit was the whip cream on top

04/03/13 | Link | Rating: 4.0
175. Heather W.
Stayed here last weekend during, probably, the rainest weekend L.A. has seen in a long time.

The good:
Great suite. Nice, large balcony with mountain and ocean views
Clean
Easy to get to
In the middle of everything - easy drive to Hollywood, Beverly Hills, Santa Monica and Venice Beach

Not so good:
The restaurants have odd hours. If you don't want room service, during peak afternoon hours you're stuck with the limited menu at the lobby bar
Tomato soup is just eh
$36 a night to park (I guess that's L.A. for you, but just remember this when booking your room)

Quirky:
The Paws-abilities dog menu

If you don't mind being on the outskirts, good place to stay for the price.

31/03/12 | Link | Rating: 3.0
176. Ed U.
Truth be told, I was barely there since I arrived near midnight due to a nasty rainstorm in San Francisco, but I was quite impressed with what little I did experience. My company set me up at the Hyatt Regency because it's close to UCLA where I was interviewing students the next morning. It's a nice place with a grand lobby. My room was on the 16th floor, and the lanai looked out to a monolithic building with a hole in the middle, which apparently houses  Hollywood's big power brokers, Creative Artists Agency, and flanked by the familiar twin Century City towers in the background.

I checked out the rates online, and they weren't nearly as exorbitant as I expected. In fact, they offer discounts for advance reservations that would have made my room with a king-size bed about $162 a night had there been any forethought on my trip. Valet parking is $35 a day, steep by any standards but especially in LA where your car will be nowhere near that garage for most of the day since you, of course, have to drive everywhere. But that is what LA is about anyway, isn't? Paying for parking in a city that's like one giant parking lot ' cause you don't know what you've got 'til it's gone. They paved paradise and put up a parking lot.

30/10/10 | Link | Rating: 4.0
177. Jenny K.
since this is more of a business hotel, the weekend rate is actually cheaper than the weekday rate.

driving in was a pain since it was sooo slow. we turned off our car because there was nowhere to go. no lane to bypass the line of cars. you are just stuck. i finally decided to get out of the car to check in at the front desk instead of sit in the car to wait and wait and wait. they should find a more efficient system.

there is no free visitor parking. you either pay the $35 (with in/outs) valet parking or not. if we had known this prior to entering the driveway, we would have saved ourselves some time.

fairly good location. it's across the street from westfield century city. there is no gym but with diamond status, the equinox gym is free...along with many other perks. but if you don't have that, they sell spa products for a reasonable price so that you can workout for "free".

the staff at the hyatt regency are professional and pleasant. you don't feel rushed. they patiently explain all the amenities/options to you.

we noticed when we got into our room that the tv was broken. we called the front desk about it. within five minutes, we received a reply that someone was going to look into it. they said that they were going to replace the tv but didn't know that the room had been booked. took a short walk downstairs to check out the rest of the property. we were gone for about fifteen minutes. by the time we returned, the tv had been replaced. that was fast!!

i liked that we had mini tubes of toothpaste. thoughtful hospitality move. but i still don't understand why "nice" hotels carry cheap toilet paper...

while in the room, i opened the mini fridge looking around. as soon as the door opened, all these drinks fell out. reading the side of the fridge, it says that they automatically charge you for drinks taken out of its spot. computerized charging system. called the front desk to inform them. sure enough, many charges were on the credit card which were taken off the bill since we didn't consume them.

balconies are furnished. we had a nice view from the 15th floor facing the pool. saw the cleaning lady wipe the railing of the balcony to remove any dust too.

wifi is free for hyatt platinum and diamond members; otherwise you have to pay a daily fee.

the pool area seemed nice though we didn't get the chance to hang out there.
we also walked around to see the meeting rooms/ballrooms. they are on the lower levels. in terms of food in the hotel, there is a restaurant called the breeze, a small coffee shop, the lobby bar, and X bar. unfortunately, X bar closes on sunday (even during holiday weekends).

don't know why people rave about their beds/mattresses being awesome. maybe most people sleep on very soft beds. the first night was okay. during the second night, i woke up many times wishing that i was sleeping in my own, comfortable, bed at home.

now for parking... if you know me, you know that i avoid paying for parking. you can pay for valet at the hotel with ins/outs; it is $35 which is what most people do.

the first night, we got away with parking on santa monica blvd since sat evening and sunday is free. just a short walk to the hotel. the second night, we ended up parking at the lot in the back of the hotel (no ins/outs). it was $28 for overnight parking. it's located on solar way (if you see westfield mall...BJ pizza, that is solar way). (westfield mall even charges for parking now; read other review)

overall, a good option in the west LA area.

26/02/13 | Link | Rating: 4.0
178. Jenny Y.
100th review on my Yelp! Had to be somewhere I really enjoyed!

Love this hotel!

I had such a hard time choosing a hotel to stay at during my trip to Los Angeles. After tons of researching and many debates on different hotels, I decided on Hyatt Regency Century Plaza. Booked a standard king room the night before my stay via Expedia.com . So glad I decided to stay here!

Valet: Yes, it is expensive but what do you expect? It is LA, AND a hotel, so you have to expect to pay for almost everything. $36 for 24 hours, charged to your room bill and will be asked to pay at check out at the end of your stay. I believe this is on weekdays? Weekend is cheaper. I came on a Monday. Friendly staff. Always opened doors for me and offered to carry my bags.

Front desk: Forgot the man's name that checked us in, oops! But he was so nice. He kindly asked me to choose 3 flowers and a place them in a vase for myself! It was strange but made my room more welcoming and girly! Easy check in, easy check out.

Room: I was blown away by the size of the room and also the view (Stayed on the 17th floor). Very spacious and wonderful pool view. After looking at photos on Yelp and Expedia, I was afraid the room might be kind of cramped. Me and my significant other loved the balcony. I don't think I've ever stayed in a hotel with a balcony so it was awesome to just relax, especially waking up and having a cup of coffee out there. Everything else was very up to par. Bathroom was very clean and well lit. Huge mirror and shower was well-sized. There were enough towels, even a make-up mirror! What a plus! The closet was super spacious. King bed was heaven! Sort of too firm but heavenly because of the size. Only complaints were the chair in the corner and the carpet were stained in some spots. Gross but no big deal. Didn't sit on the chair, and just walked around in slippers. TV was a good size too. Mini-fridge with electronic charges if you touch something was in the cabinet and also glass cups and ice bucket for your convenience. Wish I tried room service but didn't think of it until I left, boo.

Hotel itself: Very modernized. Walking through the hallway, going to our room was very classy-like. Maids even greeted us good morning when my significant other and I headed downstairs to grab coffee. Love the STARBUCKS downstairs. I read that there were long lines but nope, not for us! Even on a Monday at 8 AM. Gift shop right next door. Wi-fi is paid but I had no use for it, so no complaint there. Like I said, it's LA, you pay for everything.

Location: Near Hollywood and Beverly Hills/Rodeo Drive. Very close to a lot of attractions and touristy spots. I say it was approximately only 10-15 minutes through local streets to get to Hollywood from Hyatt. Only 5 minutes to Rodeo Drive. A lot of food options around the area, even a shopping mall across the street from the hotel! What a plus.

Definitely a flagged spot in my map. Can't wait to come back! A bit pricey, but worth it.

14/06/13 | Link | Rating: 5.0
179. Ron Q.
Upon receiving a cookie cutter reply from the hotel's customer relations department, I'm sorry to say, this hotel has extremely poor management/ ownership.  

When I spoke to the assistant rooms executive during my stay, he offered to cover half of my room charge and offered a complementary $15 mother's day brunch.  The hotel didn't have the room available that we initially requested and received confirmation for.  A travel companion who was traveling alone, was offered a double room when checking in after he requested a single.  Our travel companions were shocked and appalled at all of this.  Many of them are high ranking officials and business owners themselves and said the hotel has completely taken us for granted as guests.  

The reply from the hotel's customer service department sounded as if the hotel had taken care of our every need with flying colors since the assistant rooms executive (ARE) had covered all of our expenses during this stay.  This was only possible due to my wife demanding it! The ARE was only offering to cover half of our room bill.  The night of the pepper spray incident, the security guard offered to cover room service for my family's dinner as it was already 10 PM, all hotel restaurants were closed and none of us had eaten.  We then had to wait for the ARE to confirm this in person with the security guard the following day, delaying our departure from the hotel and leaving us in angst for hours.  I had paid for smaller incidentals with cash since we could not verify if the hotel would or would not amend for the various events that happend during this stay.

During our stay I had written an e-mail to the hotel ownership and general manager.  To this date, I have not heard from either of them.  Another of our travel companions family is known around the world for his work.  I can only imagine if he was the one who complained about this hotel, since his family was affected by the pepper spray incident, he would have gotten champaign brunch for life and hotel stay vouchers forever and a day from the owner hand delivered.  

To add insult to injury, when we were leaving the hotel, the valet manager had the nerve to approach me to say that he reviewed the security video of the valet area and the valet driver never touched my vehicle.  If that was the case, what was the noise I heard and the movement I felt while sitting in my parked car in the hotel driveway?  I'd personally love to see this video footage and hear the hotels explanation of this incident.  They probably don't even have the right vehicle passing by.  However, the hotel security video was inconclusive when looking for the individual who caused over 20 people to be affected by pepper spray.  You'd think they would have been able to identify the culprit if they could see that my car wasn't touched by the valet.  The valet manager even pointed out the alleged driver of the car that sideswiped my vehicle, saying, "She was the one who was driving".  Was this really necessary?

This whole stay was a nightmare to say the least.  My daughter couldn't sleep well for fear of pepper spray coming out of the air vents at night.  The ARE was initially responsive and apologetic to our plight, but non committal when my wife explained how her Mother's Day was ruined and that we shouldn't have had to pay for anything during this stay.

With all that has happened, I'm going to do my very best to avoid this hotel at all costs.  Unfortunately there were a few saving graces to this whole visit.  Some of the staff were extremely apologetic for our experiences and shared this sentiment.  Unlike the ARE who had to wait and couldn't make the executive decision when asked if he would do more for us. So much for his title. Maybe that's why it's only "Assistant".

18/06/13 | Link | Rating: 1.0
180. Peggy S.
Great customer service!  I was upgraded to a room facing the pool that's on a higher floor to avoid the noisy streets when the representative saw that I was going to be there four days, so thoughtful, awesome!

The rooms are clean, gorgeous bathrooms and the beds are just so comfortable!  I love how each room also comes with a balcony, two chairs and a table so you could sip on wine and relax after a long day.

The Starbucks line is always long in the morning, so be ware.  If there is a conference going on, you can wait up to 20 minutes just to get to the counter to order!  And this Starbucks closes early, too, so I think if you come in the evening, good luck getting your second wind (but of course there are many other coffee shops around that are outside the hotel).

Everything's great, but they lack many essential amenities that most people can find in contemporary hotels, such as a free workout room (however small it might be).  If you are looking to work out during your stay here, you will have to pay $20 a day to use the gym right next to the hotel called Equinox.  I think that's kind  of a rip off, as the rooms here definitely are not cheap.  Apparently if you paid $20/day, you can use all the amenities in Equinox, but I think it would only be worth it if you spend more than 3 hours there... not this girl.

Also, if you want coffee maker in your room, you will have to call and request from the front desk.

There is an additional parking fee, but I guess that's just Los Angeles for you (I know hotels that charge $40+ per day in San Francisco).

There is a bar, apparently gets quite happening at night, and the lounge area is nice to meet people too.  The thing about it is... it seems like anyone can go and play the piano.  ANYONE.  So without quality control, you might end up going to your bedroom with a headache from some terrible "musicians".  The drinks from the bar, lounge, and the restaurant attached to the hotel ("Breeze") are quite pricy.  You might as well go to the market in Westfield Mall and get yourself a bottle and just hang out in the balcony.

03/07/12 | Link | Rating: 3.0
181. Da S.
Nice place...but, charging 10 bucks a day for wifi???   Who does that anymore?

24/03/14 | Link | Rating: 3.0
182. Stephanie S.
Great hotel and stay- I return to this hotel 2x per year.... Always a great experience.  Rooms always nice clean w/ great balcony views. Everything you could want to do is within close walking distance. The outdoor views from inside hotel are incredible!!!
Great pool and friendly attentive staff!
Must try, Walkers once in a lifetime breakfast located just in front of hotel.

07/08/13 | Link | Rating: 5.0
183. Nancy W.
This is the best hotel ever! It has old school charm with gm and staff who rank way above the usual good.

15/08/14 | Link | Rating: 5.0
184. Katie U.
Overall a great hotel! Originally from the OC, I booked this for an LA date weekend for my boyfriend's birthday. I was a little weary after reading some reviews, but I should know by now that I am nowhere near as picky about my lodging as some people.

The parking can be a little pricey, but I don't really expect anything less in LA. $15 self parking on weekends (no ins & outs) or $36 valet (with ins & outs). We opted for valet because we knew we would need to use the car a couple times throughout the night.

Going in, the lobby is beautiful! I thoroughly enjoyed the look of this hotel. Sleek, yet not uninviting. We originally were given a room with 2 doubles. I just asked if they had any with a King available; they checked and gave it to us. The room itself isn't huge, but again, I'm not too picky. It was plenty of space for the two of us. The bed was ridiculously comfortable! I definitely need one of these for my room at home! The bathroom was decently sized, but the shower's water pressure was a little too overwhelming for my taste.

My boyfriend and I got a couple drinks at the lobby bar during the early evening and at the X Bar later that night. Drink prices are about what you'd expect, but they do have a few tasty (I'm assuming, unique) drinks.

The pool didn't look very big, but we didn't use it at all. We didn't have any problems with the staff or amenities.

The staff was helpful, but we didn't make too many requests. In general, I would recommend this hotel to my friends and would stay here again.

15/10/13 | Link | Rating: 5.0
185. Lorrie M.
I actually felt like this was a pretty nice hotel although for me the location was not a win. We found ourselves going to a lot of different areas in LA and surrounding areas and this hotel was simply too far from the freeway. It was basically about 5-7 miles on Santa Monica Blvd or an equally frustratingly long road to any nearby freeway every single time.

However, if you were a big fan of Rodeo Dr, Century City Westfield as well as some of the nearby malls like The Grove it's not too bad of an area. My only complaint about this place would be their outrageous $35 valet parking per night. I'm used to paying crazy prices in LA for parking but the most was downtown LA / Japantown area for about $28/night and that was pretty steep. $35 is just ... ridiculous.

On top of that, NO FREE GYM!? you have to pay $20 to access the Equinox next door ... or drive 5 miles down Santa Monica Blvd for a 24 hour with a 7-day free pass ... fail.

The internet here was also questionable. Our hotel room deal came with internet but we could never get it to work and eventually gave up because we didn't want to end up getting charged or something.

Otherwise, the bed was pretty comfortable, the room was relatively clean, the shower had amazing pressure (thank you no conditioner in my hair!) and the hotel was pretty modern. The pool looked pretty balling but I didn't get a chance to go, oh well ... maybe next time!

02/08/12 | Link | Rating: 4.0
186. Nick V.
Front desk was very friendly and accommodating. Arrived very late and was upgraded to a spacious suite. The hotel is very modern and beautifully decorated. Nice pool area and location was within walking distance to a mall with many very nice dining selections. Also very centrally located. Nice bar and club.

13/06/14 | Link | Rating: 4.0
187. Stuart T.
no free internet, no free gym. Overpriced.

19/09/14 | Link | Rating: 2.0
188. Greg T.
Love this hotel! Especially the Lobby Bar and X Bar. Great location with an honored history. For example, this was the hotel where the first Apollo Astronauts had their "Welcome Back from The Moon" gala! Just Wikipedia "Century Plaza Hotel." :-)

24/05/14 | Link | Rating: 5.0
189. Mike R.
Just checked in and already dreading this place. Rude staff!

The room looks like a bestwestern or similar but with nicer furniture and ritzy scenery.

Horrible parking situation, and baggage handeling. Bell hop almost sent my items to the incorrect room before I insissted multiple tomes that id get it myself.

After looking at the pr social media responses I'm sure I will get the same generic reply which I would rather not waste my time reading.

This is for anyone whom is considering this 4 star hotel stay away! I have stayed at bestwesterns and extended stays at least half the price.

In room food items and fridge are too look at only! If you remove an item you are instantly billed outrageous fees ie.. $7.50 for a personal kettle potato chip bag, or 6.50 for a can of soda, or $11 for trailmix.  

Will never return, and will insist that others do the same!

21/09/13 | Link | Rating: 1.0
190. Kirk M.
I was very pleased with the service, facilities, location and overall experience.  Very nice.  It would have earned a 5th star if the food was better.  The $38 breakfast buffet was not tasty and way over-priced.

24/12/14 | Link | Rating: 4.0
191. Jennifer B.
Wayne. that's the name of the engineer who made us feel like VIPS. Worth every dollar to stay here. I will return here because he reminded us of the fact that you often get what you pay for. We have stayed at 4 star hotels for the past 2 weeks in LA due to remodeling at our home. This one reminded me that all are not equal and service counts. The rooms are so clean, and beautiful. The hotel bar and out door fire pits are full of cool hip and diverse people

25/10/14 | Link | Rating: 5.0
192. Melaina B.
Clean and elegant with outstanding customer service.

I recently booked a night here over the phone with the lovely help of Rachel. I wanted the Century Suite with the balcony door facing west (don't ask). At first she said she couldn't guarantee it but after explaining the importance of it, she confirmed it for me. Wonderful.

I arrived and everybody was friendly. Upon checking in, I asked the front desk if there were champagne flutes in my room, there wasn't. The gentlemen called it in and the sparkling flutes arrived not five minutes after being in my room.

The entire room was clean and beautiful. I unfortunately had an emergency four hours after checking in (about 8pm) and had to leave. I told the front desk my situation and Dana (I believe that was her name, I was a bit frazzled) was kind enough to speak with her manager and I didn't have to pay the full amount. They even called valet to bring my car quickly, which they did.

Between the ambiance and excellent customer service, I look forward to actually staying the night here.

08/10/13 | Link | Rating: 5.0
193. steve d.
Overall, the staff and room was nice. However, we had a big disappointment at the pool. For a large hotel of this size, the pool was way too small and there were not enough lounge chairs. People were laying on towels on the grass adjacent to the pool and people had to compete for the chairs/recliners. Also, the pool was understaffed. We would have spent a lot more money on food and drinks if we could have tracked down a server more often. The lounge chairs that were there were not very comfortable and did not have cushions - not typically something one would expect for a hotel of this caliber/price point. If you don't plan on going to the pool on a busy weekend, it's nice, but we won't be back during the summer - ever.

Also, the water pressure in the shower was so strong that it was almost comical. There is a drought in CA and the shower was so strong that it was almost painful.

25/08/14 | Link | Rating: 3.0
194. Neha C.
Century City Hyatt thank you so much for letting us host our Sangeet and wedding reception at your amazing hotel !  The food stations for our Sangeet was wonderful having the different stations  and live stations everyone enjoyed the food thank you so much. ! The desserts were amazing ! Thank you  Scott for working with is and making sure there was a smooth transition ! Wow our wedding suite was our of the world ! Thank you so much ! We really appreciate everything from the bottom of our hearts !

29/08/14 | Link | Rating: 5.0
195. Shirley K.
Came here for a Charles Schwab event.

The hotel had a modern feel and the staff is incredible - top notch service!

The food that was catered for the event was healthy and tasty.  Breakfast, snacks and lunch were provided about 2 hours apart. The staff at the catering event were extremely nice, friendly and helpful!

I highly recommend hosting events at this hotel!

The walk from the parking structure to the hotel was a bit of a walk so that's the only con about this hotel.  Valet parking is available and that department was adequately staffed (I saw about 10 lined up outside).

17/09/13 | Link | Rating: 4.0
196. Shruti N.
This was a nice hotel which was perfect for our purposes. 3 of my girlfriends and I wanted to get a hotel room to celebrate one of their birthdays, so we only needed the room for 1 night. The hotel was clean, large, and the room was perfect for our needs. They were nice enough to move us to a higher floor and make sure we had a balcony, at the birthday girls' request. I was also glad that they had a Starbucks inside the hotel, as it made our morning routine easy!

A couple complaints --
1. Parking is horrendously expensive...everyone else has already gone over this, but I'll chime in by saying the prices are pretty ridiculous, even for LA.
2. We got charged for multiple mini bar items when my friend actually only had 1 beer...be careful what your fingers touch in there because the sensors are super sensitive.

Other than that, the overall experience was good and the location was perfect for us!

15/04/13 | Link | Rating: 3.0
197. Rhonda T.
We love this hotel. We've stayed here many times and the service is always great.  I usually am able to find a great rate through Priceline, not their published prices but through naming my own price or express deals.

23/06/14 | Link | Rating: 4.0
198. Brit J.
I've been in this hotel for 10 days an none of them have been great I will never stay here again an I don't  recommend it to anyone! There where shoe prints on my fresh pillow cases, there was a cum stain on furniture, the staff is rude, an certain parts of the hotel smell of dead rodents! This place is not what it seems! Beware

04/11/13 | Link | Rating: 1.0
199. Larry T.
I was there on New Years Eve 2014. I met up with about a hundred friends so I had a pretty good time. The band in the main lobby was pretty good and the bar staff were friendly and sufficient. Drinks and food were a little on the expensive side but  not outrageous. I didn't mind spending over $100.00 inside, but I have to give them only one star because I feel like I was totally ripped-off for the parking fee.  I had called ahead earlier that day and was told that parking would be 8 dollars. I drank at two bars in there and both of them told me that they didn't validate for parking (I always ask for validations wherever I might park). My party of three was only there for a couple of hours,  and to my surprise, when I went to the self park kiosk I was charged THIRTY DOLLARS FOR PARKING. Quite frankly, that just spoiled the moment and left me holding a grievance against the Hyatt.  How can they justify charging so much for parking? Especially after telling me parking would be eight dollars? I will NEVER return to this place and forever I will discourage others to do business here.

19/01/15 | Link | Rating: 1.0
200. Mitra A.
Make sure to bring a sweater (even in mid summer) - everyone at the conference was complaining how cold it was, they keep the air-conditioning set to cold-room temperature.

Also - WiFi is really unreliable, you probably want to make sure you have a mobile that can tether

30/10/14 | Link | Rating: 2.0
201. Hunter H.
Typical hotel lobby experience. Super overpriced and underwhelming.

But it's okay, because you're not here to focus on that, you're here to focus on the meeting with the guys from CAA.  

$20 for three small bland fish tacos and a soda water? The only reason I didn't leave more annoyed at the food and beverage service is that I was greeted with a nice bowl of chili oil pistachios. How did they know those were my favorite?

Nice play Hyatt Regency, nice play, but step it up a little bit.

14/06/13 | Link | Rating: 2.0
202. Beatrix K.
Exceeded all of my expectations. I couldn't have asked for a better experience. An absolutely wonderful hotel and staff. Has to have one of the best views in Los Angeles. Will definitely be back.

02/11/14 | Link | Rating: 5.0
203. Marie M.
I am currently staying in this hotel, and am so frustrated I have to write a review before I even leave. Hotels that advertise themselves as luxury and top-of-the-class, should offer services to reflect that. Especially when the nightly rate here is the same as the ocean front hotel in Santa Monica that I am switching to in two days.

1. There is NO fitness center here. It is 2014 and a huge hotel. How is this possible? The solution offered is for guests to pay $22 per workout in the adjacent Equinox. This is absurd. Guests are required to pay over $20 to go for a jog in the morning?? Thank you Hyatt for charging me to care about my health.

2. Self-parking is a) a very far walk to the hotel  b) $30 per night (I know it's LA, but this is excessive for such a far parking lot)  c) does not allow in and out driving...so in the country's most spread out city, you are not allowed to take your own car in and out after paying $30 a night to park it yourself?  d) the walk to the hotel from the lot is not covered- it's currently raining and my bag and body are now soaked   e) there are not ramps to the hotel, so you have to drag your luggage down stairs from the parking lot elevator drop off.

3) I just went to take a bath so I can relax before a full day of meetings tomorrow. There were two pubic hairs in the bath tub that were not cleaned from the previous stay...I had to clean the shower myself.

4) They charge for wi-fi. Again, it's 2014, most upscale hotels no longer do this.

5) My colleague faxed paperwork ahead of time so the rooms were charged on a corporate card- there was no record of this. She had to call multiple times to get this done and my personal card was charged in the meantime.

03/12/14 | Link | Rating: 2.0
204. Del P.
I always love staying at the Hyatt Regency Century Plaza.  The location is great, the staff is phenomenal, and the rooms are always very nice.  The best part is that they have a Starbucks in the lobby of the hotel.  I want to give a "shout out" to Dana at the front desk for going out of her way to make sure that our stay was the best.  She is a true asset to this hotel.  I look forward to saying at this hotel again and again.

12/03/14 | Link | Rating: 5.0
205. Gergana B.
Stayed here in August 2014 for one night for an anniversary stay-cation and was pleased with our stay.
As others have mentioned, parking is VERY pricy, but if you expect it going in, it won't be as startling. Still a bummer, though.
Overall, our stay was relaxing and went pretty smoothly. The standard King room is spacious and well-appointed, and very clear. Really enjoyed the balcony and the mini-fridge. We enjoyed some wine while watching the sunset and watched a wedding party below take photos--pretty entertaining!
All the staff was great and we had a very easy time getting our Uber to Spago for dinner.
I got stuck having to do some work out of the room (grrrrrr) and the Wi-Fi was fast enough for me to work efficiently.
Room service was VERY fast (especially on a holiday weekend with a wedding going on) but not great. Oh well.
We got an unordered wake-up call at 7 AM (on a rare day off, this was very unpleasant).
Would recommend to anyone looking for a convenient location and decent value in LA!

07/11/14 | Link | Rating: 4.0
206. Antonio B.
The hotel is clean and nice, but way too pricey for the quality.

On another note, please be careful with the incidental deposit they automatically charge on your account. There is no warning of this except a tiny piece of paper on some desks at reception. They charge $100 extra per night as deposit on top of the room price, in theory they should give it back to you.

I'm still waiting for my deposit back. It's the first time this happens in a hotel, I don't think I'll be coming back.

10/06/14 | Link | Rating: 3.0
207. Alper T.
A better than average hotel. The room was spacious and very clean. No ice bucket or ice machine on the floor. I am not a fan of asking for a bucket of ice or for a Coke from the room service folk so that is one of the things that makes it just an OK place. The valet and entrance can be very crowded. My wife forgot a rather expensive coat behind and miraculously it did not disappear, we were able to drive back and get it.

Overall, clean and spacious room, trustworthy staff, yet pricey overall.

01/07/14 | Link | Rating: 3.0
208. Marna G.
This place is getting five stars because the whole experience was amazing.

I flew down to Los Angeles to attend a function where Sir Elton John was speaking.  I am sure the excitement spilled over on everything. My guess is that I could've stayed at the travel lodge and been thrilled.

I went with my sister and we both loved our room. We loved room service even more :)

The staff was incredibly kind and accommodating and they shared our excitement about us going to see Elton John.

Everything was clean, tidy and oh gosh ladies the bathroom was huge!

Heck yeah I'm going back:)

05/05/13 | Link | Rating: 5.0
209. Joanna H.
The boyfriend got me and my best gay friend a room for girls night out in West Hollywood. .  hotel is nice ..However when we checked in and got up to our room there was food left by the previous guest and socks on the floor ... Also no room service menu maybe our room just got lost in the shuffle I don't know but the food stunk and that was pretty gross they came and removed it but it was still kinda a bummer
The staff was nice
Will probably give them another shot hopefully things go better and we get a clean room next time

14/06/14 | Link | Rating: 3.0
210. Nance J.
We recently got married here as well as stayed with our guests. What a wonderful experience from the General Manager Susan Santiago all the way through the ranks.
It is apparent the staff loves and takes direction from the GM as she couldnt have been any kinder or more gracious.

We had a small group of 5 total and they treated us like we were hosting a 1000 person affair. Not to mention, we are a woman couple and they were super cool (as we hoped.)

The bellman, waiters, bartenders, Brooke Synder in Catering and GM Susan Santiago made us all feel welcome and appreciated.

My hats off to the way it should be and was. Thank you Hyatt Regency Century Plaza.

28/08/14 | Link | Rating: 5.0
211. Doris L.
This hotel is in a safe area. Good food, drinks and  atmosphere were great.  All of the hotel staff were nice friendly and gave us great information for first time visitors.  There are several bus lines near the hotel. However it is at least 20 minutes from everything.  Wifi is free in the lobby area only.  Take advantage of the pool as I did not have the chance to.  There is a mall within walking distance of the hotel with various restaurants on the second floor.

30/08/14 | Link | Rating: 5.0
212. Micro Girls E.
My boyfriend and I stayed here this past Sunday and it was one of our worst experiences ever. I travel a lot and expect so much more from a "4 star establishment". When we arrived, the check in was quick and we went up to our room.
The shower head faucet was leaking and stayed that way during our whole stay. We tried numerous times to turn it on and off in hopes of getting rid of the leak but it just kept going. Drip Drip Drip.. ALL NIGHT.
The phone in our room was full of static so every time we called down to try to get our car or bring up one of the problems, we had to yell and repeat ourselves a few times because the person on the other end couldnt hear us.
We went down to get our car, and the Valet LITERALLY blocked my boyfriend from getting into the drivers seat. I had a tip for in my hand because in my past experiences, the valet opened both of our doors, but she just stood there, so I walked around and handed her the tip. Only then did she move out of the way and hand him the car keys. WHO DOES THAT?!? A gratuity is an option, not a necessity. I am a very good tipper, but I dont need someone that expects it.
The walls were so thin, we barely got any sleep all night. On top of the dripping water (we even closed the bathroom door in hopes of drowning out the noise), every time our neighbor above us opened their balcony door, it sounded like someone was trying to break into our room. The floors were carpeted but we could hear every step they took.
Needless to say, I will not be coming back to this hotel. We couldn't even check out because when we called down to tell them, the guy couldnt hear anything we were saying and when we got down to the front desk, the line was wrapped around. We had a flight to catch so we just ended up leaving without checking out.

19/11/14 | Link | Rating: 2.0
213. Bill C.
Great location. Equinox fitness center is insane!  Great breakfast, 5 stars all the way. Quick Uber to every hot spot in Beverly Hills. Can't wait until my next visit.

15/01/15 | Link | Rating: 5.0
214. Alexandra C.
Very comfortable 1 night stay.  Room seemed recently renovated/very sleek though a bit blah, with great balcony view.   Fresh flowers given to you at check-in and a nice welcome snack!
Great size pool area and close walking distance to that awesome outdoor mall and restaurants (Rocksugar & Gulfstream!)
The only bad thing - a hotel of this size does not have a fitness center of their own?  They are next door to Equinox and the workout charge is 22 bucks.  That sure gave me a good excuse not to work out!

19/12/13 | Link | Rating: 4.0
215. Ed R.
No complaints at all. Comfortable, recently updated room. There was interesting live musical entertainment in the big lobby. It was a nice touch. Cool hangout spots outside. And the valet service worked perfectly. No damage.

The neighborhood is a commercial district. Office towers. There is a breakfast place across the street, on the lower floor of the office building with the square hole in it. You might like it.

Lots of very nice dining choices within walking distance at the Westfield Century City Outdoor Mall. A food court is upstairs. A supermarket is downstairs.

This was my first visit to this area. I enjoyed it. If you head west on Santa Monica Blvd, you'll eventually wind up by the ocean.

Oh, when you are driving in, don't take the first right. That skinny entrance is for the taxis. Those unhelpful, lazy guys will inconvenience you, motioning for you to back-out, which is not easy to do when Avenue Of The Stars is busy with traffic. The driveway immediately after that first right is your entrance.

I really enjoyed my stay here! And I would be glad to stay here again.

17/05/14 | Link | Rating: 5.0
216. Tony U.
Just spent two relaxing nights here where I had an enjoyable experience.  When you arrive, expect to pay $36/night for valet service.  Expect another $10 for tips just to get you into your room if you brought a lot of bags.  Although that's a little annoying, they take care of you and once you're in your room, the experience ends up being worth the hassle.

If you're lucky, you'll have a room with a view of Avenue of the Stars high up with a cozy balcony with two chairs looking out.  With a beer at night or coffee in the morning, staring down at that fountain, even with all of the Los Angeles noise pollution, is quite calming.

On the first level, there's a fun bar and a Starbucks which is quite convenient.  Since it's a hotel Starbucks, there's a light queue since there are no local morning commuters to fight with in line.  Rooms came with a complimentary toothpaste and very good lotion.

There was a flat screen television and the bed was extremely comfortable.  I slept like a baby on both nights.  Picking up your car, with in and out privileges was painless.

I loved the heating/cooling system which was so quiet and subtle.  The temperature changes gradually when you need an adjustment.  Showers were nice.

Only issue I have is: what up with wi-fi???  Everyone uses wi-fi.  Why charge customers for that service?  This place only needs to change that inconvenience to turn into a 5 star place.  No point in being stingy with your customers on that.

In fact, free wi-fi should be a federally regulated law given how ridiculous the cost of education and books are.

29/05/13 | Link | Rating: 4.0
217. Viri P.
Personnel here are plain rude . There are ways to speak to people . But when your personnel are plain rude and have no manners it only makes your establishment look bad . Bad name for your establishment ! I'll make sure to not book here again!

24/03/15 | Link | Rating: 1.0
218. Douglas F.
My wife and I and our family have be coming here for the last couple years for The Professional Baseball Scouts Foundation. Every year the hotel does such a great job accommodating all the guest and hosting a great event.

The rooms are spacious and comfortable beds. Beautiful views of the city lights at night and a nice outdoor patio on each room. Nice to sit outside and enjoy a cold drink and enjoy the skyline.

Service from the valet,  front desk,  maid service and security is top notch.

I look forward to staying here every year, I would recommend coming here to anyone looking to enjoy a quite relaxing night.

19/01/14 | Link | Rating: 5.0
219. Annie H.
The service is awesome from checking in (actually, even prior to checking in) all the way to check out.

When I called to request for a certain room type, the representative that answered was friendly and accommodating. Upon check in, they even have a variety of fresh flowers for my little girl to pick for herself.

The pool was nice too. The design and layout made it pretty cool! Even though it was cold, the kids had a great time.

The most impressive part was when my husband and I wanted to grab a drink at the X-Bar at night, and the security (totally Men In Black style security guys) said that the bar was closed. At first, we were a bit confused because it was 30 minutes before their normal closing time. We walked to the main lobby bar, but they were closed too. It was only 11:30pm on a Saturday night. I was really looking forward to grabbing a drink with my husband:(  A gentleman by the name of Fernando  (maybe the bartender or bar manager) working at the lobby bar seemed perturb too that the x bar was closed early. He went to investigate even though my husband told him it was not a big deal at all, we would just walk down the street. Long story short, Fernando walked up to us and said that he would like to buy us a drink at the Xbar. We were surprised because the bar was supposedly closed. Fernando got my husband and I a free drink and apologized for the bar closing early. Although this was totally not necessary nor expected, we were so appreciative. That was such a nice gesture that truly showed how customer centric Fernando was.  

We really enjoyed our stay :)

01/02/15 | Link | Rating: 5.0
220. Howard L.
Probably the most convenient hotel in the west side. Walking distance to century city mall. A quick uber ride to Beverly Hills and Sawtelle Blvd. There's also Equinox gym at site!

04/01/15 | Link | Rating: 4.0
221. Anthony M.
The hotel was under construction when we stayed, but it wasn't loud and was hidden from sight. The check-in process was a little complicated since the Hyatt Gold Passport system somehow doesn't communicate with their reservation system, but the front desk guy and his manager were both very friendly and comped us two drinks at the bar for waiting.

The Regency Club area is nice with a good selection of free food and snacks and the X Bar was kind of trendy (although totally deserted).

The room was clean, bed was comfy, and the bay view (kind of, like a tiny strip of visible ocean, really - but they were upfront about it when we reserved the room so it was expected) and patio were great.

My only complaint would really be the prices. Compared to other Hyatts, they're pricey and the Regency Club room was fairly small. If I didn't have the points to stay for free, I probably would not have stayed here and I'd have gone to one of the other Hyatts in the area. Also, $16-18 for a drink at the bar and $15-18 shots in the mini bar are kind of ridiculous.

If you must stay here for work or something, it's a good experience. If you're trying to find something to justify the prices, you probably won't find it and are better off at another Hyatt.

25/11/14 | Link | Rating: 4.0
222. Mel J.
5 stars for the staff, who were helpful & welcoming.
4 stars for the room, which was comfortable and roomy by LA standards.
2 stars for the food, which was embarrassingly bad.

We stayed at this hotel for a conference, and therefore paid a discounted conference rate. I was very pleased with our 2 rooms on a quiet higher floor. The King room had a spacious desk and three chairs, plus a balcony with 2 chairs overlooking the pool & city. The room with 2 doubles also had a balcony. Both rooms were in good shape, and were appropriately comfortable and nice. You must request a coffee pot if you want one in the room. The air conditioning worked well enough and was quiet. In fact, our hallway was very quiet...I think they may have put us on a quiet floor, as requested. Thank you, Hyatt staff!

I loved the big outdoor heated pool, which is full of kids sometimes, but at 5:00pm it's fairly empty and it's a good time for swimming laps before dinner.

Most of the staff members we met were helpful and welcoming. This hotel regularly books up because of conferences, so arrive as early as you can to check in, or you will get the leftover rooms!

Our conference included one group lunch, and the food was TERRIBLE. It was the worst food I've ever had at a conference at ANY hotel, ever. Chicken, ravioli, and broccoli (or broccolini). The ravioli tasted like cheap frozen ravioli which was not even heated up properly. The chicken was very poor. The broccolini (or broccoli) looked awful...it was more brown than green...and nobody at our table ate the pitiful vegetable. Our lunch was truly like a very CHEAP and crappy frozen dinner. HYATT, THERE IS NO EXCUSE FOR THIS! )-;

We ordered room service for breakfast several times in order to save time and get to the morning session of our conference on time. The room service coffee was weak and not hot enough, the toast was lukewarm and soft, the oatmeal was ok but I've had better, and the omelette was ok but not gourmet. Room service breakfast is an expensive option.

You can request a mini frig in your room, and there is a little grocery store in the century city mall if you want to buy yogurt and other snacks. We did this for some meals. They will give you a coffee pot for your room only if you request one. The coffee that is provided for the pot in your room is weak and not impressive.

We also had breakfast at the Hyatt's restaurant, Breeze. The food was just ok and overpriced. It was the best food that we had at this Hyatt, but it wasn't outstanding. At least the coffee was strong and hot at breakfast.

The coffee provided for our conference was strong hot Italian coffee. I love it, but unfortunately it wasn't available after 8:30 am.

There is one starbucks in the lobby, which means it always has a long line. The starbucks also closes sometime in the late afternoon, so there isn't a way to easily get coffee at the hotel if it's late in the day.

You can walk to the century city mall from this Hyatt. However if you are at a busy conference like we were, there isn't enough time to get lunch at the mall...lines are long in the food court at the mall.

If this Hyatt improves the FOOD, I'd rate it as 4 stars. It would also have been nice to have a robe in my room.

07/08/13 | Link | Rating: 3.0
223. Dima Y.
Nice property in good location, but services are slow, and there is no respect for peace and quite from hotel staff - specifically, it took guest services 30+ mins and a reminder call to get our hypoallergenic pillows delivered, and they ignored our request to quiet down a party laughing and yelling just below our 5th floor windows, stating "they have a party"... That was a very useful piece of info, but who cares why they are screaming when its 11:30 pm and you need to rest. Avoid it.

21/02/15 | Link | Rating: 2.0
224. Ruby K.
My girlfriends and I stayed in a hotel suite the night before my wedding and also stayed with my husband on our wedding night. Their accommodations were top notch, the beds were so plush like sleeping on a cloud, 2 shower rooms, large bathroom, amazing view, and spacious suites. Century City Mall is across the street, and Equinox Gym is next door.

21/04/14 | Link | Rating: 5.0
225. Leo K.
This is the worst hotel experience I've had. The Hyatt is located on a major blvd on one side and a parking garage on the other. They told me the highway side was the better view! This feels like an airport hotel. Service was awful, no fitness center (except if you pay an extra $25 per day), no parking but only valet for $40. The experience would not have been complete without the yelling of drunken people in the middle of the night! Run away especially since they're asking for a high price.

27/04/15 | Link | Rating: 1.0
226. Alexander M.
Well.. Let's see where I can begin with this review! I stayed at this property this past weekend and I must say that I was impressed! Even though there were some bumps in the road along the way during this stay it was the professionalism of some of the staff that helped me give them 4 stars! I had a pretty easy check in! I booked a king room that was located on the 17th floor facing (west) pool view and I couldn't have been happier! The view looking out on the balcony was nothing short of amazing! The room itself was most definitely up to par and succeeded my expectations! Now I could be unfair and give them a low rating because of how I was treated by the valet team but the manager I was able to pull aside and let it be known that I called downstairs prior to arriving at valet only to have to wait almost a whole HOUR for my car! Yes.. An HOUR! This particular night had a wide range of activities going on from 3 fire trucks and like 3 ambulances to some sort of big event which in result made the wait time extended but at no means was an hour acceptable! Everything else besides that was very good! I will be returning and maybe even making this my primary hotel to stay at when I visit LA! Debra who I believe was the graveyard manager was awesome and took the time out to hear my concerns and made me feel valued as a Platinum Hyatt Member!

10/11/14 | Link | Rating: 4.0
227. Nicole C.
I truly do love this hotel. I travel a lot, especially for business and each time I have stayed at the Hyatt for AREAA (Asian Real Estate of America) events the experience is top notch!

Service, no matter who you are talking to/working with is amazing. From the Check-in, Concierge, Bell hop, Valet, Bar Staff, Starbucks Staff, Breeze Staff. ALL service is always top notch and highly respectful.

I love the lay out of this hotel. Everything is so accessible from the Lobby Area. Rooms are all quite spacious and provide very comfortable accommodations. I love the location as this hotel is within close proximity to Beverly Hills, Rodeo Drive, Universal city & Hollywood!

Within walking distance to a bunch of stores/restaurants at the nearby Westfield Shopping center as well. All in all, a great place to stay and will continue to be on my list of preferred hotels.

16/06/14 | Link | Rating: 5.0
228. Leslie W.
One of the few remaining, classic, grande dame hotels in Los Angeles.  
We used them for our prom.   I found it to be a wonderful location.  

We were placed in the lowest ballroom, the one that formerly has hosted Golden Globe ceremonies.  I got a kick of walking around reading pieces of history about all the different presidents who have stayed at this location.

Staff was friendly.  The food that was served (at least to the adults) wasn't bad.  A few things were overcooked; a few things were underseasoned, but overall a nice spread.  

They had multiple drink stations set up for the students.  We've had a few years where they only had one, so there would be lines.   That wasn't an issue here.

Getting kids in and out was pretty fast.  

Parking is a bit ridiculous.  You're told to park on certain levels, but you can't actually reach those levels.  Nice grounds behind the hotel, perfect for catching up on a novel.

03/07/14 | Link | Rating: 4.0
229. Shawn H.
The family and I stayed there for a six day convention and had a great time with no issues.

Check in went very smoothly and the staff was very friendly. They attended to our every need quickly and with no question. One night I even needed some copies made as an emergency and the staff printed the item for me. Customer. Service.

Great history here. Every president since Johnson has stayed there and I can see why.

Another thing that made this a great location is the fact it sits across the street from Westfield mall and down the street from Fox Studios.

Having a Hertz location inside was another good point. I was able to rent a car on an of day and see L.A..
All in All...we were pleased. The only drawback are those OUTRAGEOUS L.A. prices

10/01/15 | Link | Rating: 4.0
230. Marc K.
Thank you for hosting the UO Ducks Players, their families, friends, and fans. Thank you for the outstanding staff and impeccable services.

02/01/15 | Link | Rating: 5.0
231. Leland L.
From the time we pulled into the parking garage until we left, the staff was very friendly and accommodating. The hotel was the perfect location for us near attractions, restaurants and grocery stores. There are several nice restaurant choices in the hotel and a beautiful bar. It will be the first place we check the next time we visit LA.

10/04/15 | Link | Rating: 5.0
232. Sandie B.
My review is mostly for the event space.  Went to a large awards show here, and the room was set up impressively. Food was decent to good--nice starter salad, totally edible filet with some good veggies on the side. Bread was delicious. The serving staff was the weakest link. These guys were NOT event pros, and rushed us through our courses, spilling stuff, etc... It was a relief when the show started and they disappeared. After the show, we went to check out the Bar X, which was a nice space with a good wine list.  Drinks are super super pricey. Outside fire pits make the space even more inviting. Self parking is $12 and a bit of a hike, though you get to walk past the pool (and hammocks...). Valet is $17.

16/02/15 | Link | Rating: 3.0
233. Evelina W.
I went here for a work conference which was held in the LA Ballroom - the huge room downstairs! It resembles the Beverly Hilton and easily fit over 900 people. The food was also so good! I went to the Auto and Mobile Breakfast where they served quiche, sauce, fruit and pastries.

I haven't stayed here but it's definitely a fancy hotel. It has a nice pool/patio/lounge outside with a lot of trees that it looks like a forest!

27/04/14 | Link | Rating: 5.0
234. Richard L.
The good ole Century Plaza has some very nice things going for it. They sometimes have music in the lobby. The patios are top notch and have heaters at night. Drinks are pricy but the scenery and fireplaces are excellent. If you want to do something out of the ordinary and are in the Century City area come here for dinner and drinks on one of the beautiful patios. Just remember nice is not cheap.

16/10/14 | Link | Rating: 4.0
235. Eric S.
For $350 per night, you get hallways that smell like ashtrays, lamps with broken on/off knobs, old towels  that smell like Old Spice, 2 doubles instead of a reserved king, a desk clerk that doesn't care and a front end loader hard at work at 6 am in the courtyard.

Once you run the sleep out of your eyes, mosey on down to the hotel restaurant and treat yourself to a $34 breakfast buffet, with hotel surcharge and gratuity included. Worst and only $44 breakfast of my life.

Beautiful lobby and nice bar and patio. I will never be back

19/02/15 | Link | Rating: 1.0
236. Natasha N.
***ALL GIRLS NIGHT BIRTHDAY EVENT***

My aunt booked a room here for my friends and I to stay after our fun night out. AUNTIE YOU ARE AWESOME! THANK YOU SO MUCH! When we arrived at the Hyatt Regency Century Plaza, we were all in shock with how pretty it was. The decor from the inside and out is very sophisticated, classy, and elegant. Such a perfect fit for us lovely ladies (:

There is only valet parking which we found out that it cost $38 to park for over one night (super expensive). The sign is literally to the far end where the valet office is located. So basically when you are driving out from the Hotel you cannot even see it unless if you were really looking for the pricing. If you want to save some money from parking then there should be a parking lot across the street that should cost around $14 (one of the Valet guys told me about this). When we were picking up our car in the morning we waited for like 10 minutes and were wondering why our car was not coming. The valet guys did not even let us know that they parked our car all the way in the back (the beginning of the entrance) and we had to search for it and find the valet guy for our key (total fail).

The waiting area was gorgeously decorated with many lounge chairs and a mini bar smack right in the middle towards the lobby side. The staff inside the hotel were very friendly and accommodated us when we needed extra shampoo, conditioner, and towels.

The room that we got was a bit small and had two beds (super nice comfy beds!), but is nicely decorated. There was a iPod player for us to use and to play music as we were getting ready for our night. The bathroom was also really small and we tried to squeeze in the restroom to get ready. I was super bummed that they did not have a full on mirror for people to get ready at besides inside the bathroom and a small mirror that hangs on the door to the closet. Although, the girls and I really enjoyed the view from the balcony! The view of the nightlife of LA and during the day was amazing.

Overall, I thought the Hyatt Regency was a 3.5 star. Of course, I would of loved if we had the time to check out the other parts of the hotel, but maybe another time. The best part is my girls and I made the whole experience super memorable!

23/05/14 | Link | Rating: 3.0
237. Randy B.
This old bitty hotel still has life.  Very professional service, beautiful pool area, great lobby bar and side restaurant/bar ("X"), and the rooms and hallways are super nice.  I guess if it's good enough for the President to stay at, it's good enough for me.

Pricy ($225-$299 plus $50+ in taxes) but very centrally located, it's a skip and a jump to Beverly Hills, WeHO, Hollywood, and Westwood.  If you feel like talking a walk or to grab a bite, you are literally across the street from the Westside Pavilion, or the 4-5 star Craft.

Definitely take note, valet park.  $38 is a bit high for overnight, true, compared to $30 for the structure may be a little savings...but is a terribly long and confusing walk.

07/07/14 | Link | Rating: 4.0
238. Donna G.
I had a wonderful New Years Eve in the Lobby Bar last night. But I can only give the Hyatt Regency 3 stars, I have to take some stars off because of one bad experience.
First, the band that played for New Years Eve was excellent and fun. Great music. I ordered Wine and Pizza from the lobby bar, and the food was excellent. The wine was a Canvas Chardonnay, and it was perfect. They let you choose your own toppings for the pizza and it is really good. The bartender and staff were all very friendly and helpful.
But after spending money on food and drinks, I am told by the staff "Sorry we don't validate for self-parking."
Earlier in the day, I had called the Century Plaza and spoke to a female employee, and she told me that parking was "4 hours for $8". She did not specify Valet or Self Parking on the phone - so I did not ask.
But to leave the Self Parking area, I had to pay $30. This was on top of the money I spent on food and drinks in the lobby bar.
Today I talked to another friend who was there, and she said after she asked, the Parking Valet actually validated her Self Parking stub, and she only had to pay $12 in the self parking.
Ok, what's the differences in all the parking fees? $30? $12? $8? How is a paying customer supposed to figure out what to pay for their parking? Everyone seems to get a different rate. And it depends on which staff member you talk to. Some of them will validate, and some won't.
I really want to go back to the Century Plaza. This was only my first time there. I would actually like to recommend it to a singles dining club that I belong to. But first, they need to get their parking fees figured out.
If you go there, you should know the food and wine and ambience will all be wonderful. But you will have to ask around to get the correct rate for your parking.

01/01/15 | Link | Rating: 3.0
239. Shannon N.
This hotel was voted #1 for illicit trysts within the city of Los Angeles (read the Hollywood Reporter with Lebron on the cover, although he has nothing to do with said story).

Besides that most important fact, the next thing to know is that there is a Starbucks in the lobby that is open until around 3pm.

As for food/bar establishments, X Bar seems to be a nice place and then 'Breeze' is located on the opposite end. The lobby bar is a nice place for gathering with some televisions placed throughout and there is some outdoor seating not far from the pool.

Design-wise, the hotel is more on the modern side (not freaky or extreme contemporary like an SLS/Ian Schrager properites in general, or a W) but definitely not the antique stuffiness you may find at a place like the Ritz-Carlton. You can comfortably order a drink and hang out for a while, without looking too creepy.

Great pool outside towards the back with a couple of hammocks, adequate seating and more than a few 'wading pools' situated on the grounds. Similar to a Monet, if you're up on a higher floor facing out this way, it looks pretty cool from above the farther you are.

This hotel doesn't have its own gym; the fitness facility will be the Century City location of Equinox, the only Executive level of its kind in the area. No, it's not free. But as a courtesy, you can pay $24 to share the facilities with those executive members. Take advantage in the early morning if you can (they open at 5am during the week, NOT 4:56am, etc.) since you are able to use the gym all day on the same ticket.
What you will find: In addition to some great gym equipment and classes, there are 2 jacuzzi hot tubs, a wet steam room, and a dry sauna in each locker room.
What you won't find: women in full makeup and high heels prancing around, or men trying to go all Gold's Gym of Venice as they groan at the loudest volume known to man, lifting something they truly aren't capable of. Instead of bitching about the fee, feel grateful you're allowed some sort of access in the first place. This keeps out the riff-raff (or, more blatantly, TRASH) that doesn't belong. You'll thank me.

If this doesn't satisfy you, I think there may be some jogging trails around the area, of course that would obviously be free. Ask the concierge for a map or information. Stay off the FOX lots nearby. Meanwhile, I'll be relaxing in the hot tub.

Of course, I assume you're most likely here for 'business', but enjoy some of the amenities outside your room. If you can.

25/02/15 | Link | Rating: 3.0
240. Joss K.
Gorgeous late modern hotel in West Los Angeles. Perhaps I am a bit biased as I am a Hyatt devotée, and also a scholar of Minoru Yamasaki--the architect who designed this hotel and two associated office towers. That said, it stands on its own merit.

Check-in was a breeze and a young man name Taylor, I believe, welcomed me to the hotel and gave me a brief and informative overview of the property. We had a beautiful room overlooking the aforementioned Yamasaki towers, and the beds are Hyatt's plush pillowtop mattresses which are a joy to sleep on.

From poolside snacks and drinks to late night bars, this property has everything you need. Sundries are available all day at a small shop and there's a full service Starbucks just off the lobby. Of course in LA there's great coffee options, but for those in a hurry, this is super convenient.

If you don't have diamond status, spring for the Regency Club rooms which include access to the lovely first floor club. Enjoy a great breakfast spread including hot items--an egg white scramble, for example--and the standard Hyatt espresso machine. All day snacks are available, followed by better-than-average evening fare, both hot and cold, pickled and fresh. Generous glasses of wine are $5, mixed drinks for a dollar more.

For excellent Hyatt service, paired with beautiful late modern architecture, look no further.

04/04/15 | Link | Rating: 5.0
241. sophie j.
Very nice hotel! I only wish the room service would be faster and worth the top dollar it is priced at! $100 for a simple breakfast in the room is TOO expensive! The linens are a little rough for a 5 star hotel. I had to remove myself the mattress cover which was scratchy and bully, I could feel it trough the sheet. The amenities and toiletries could be more abundant. No shower gel but a little soap...no toothbrush...I had to ask for a shower cap. The bathroom is completely outdated, there is a shower in the tub and no hose... The pressure is low.
The view is spectacular and the pool is pleasant.
The bars close really early, 11PM on a Friday night is just wrong.

13/04/15 | Link | Rating: 4.0
242. Sharon P.
Here's the breakdown:  Saturday evening 5/9/2015 check-in ~ 530 p.m.

EVERYONE SMILES HERE!

(Compared to 5-star hotels I've stayed at:  Montage Laguna, Montage BH, Ritz Carlton, St. Regis)

+ Best welcome service at check-in:  Big smile, treated us as important people, so accommodating.  THANK YOU DAN!  We may have looked like college students and yet he made the check-in seamless and positive and actually enjoyable!  First time i've ever said that.  

+ Without asking, Dan got us a room facing the city, right in the middle of the hotel, below penthouse floor.

+ Concierge (forgive me that I didn't catch his name) was unbelievably kind, patient, and accommodating.  He went through lengths on the computer helping me find my lost iphone.

+ house-keeping staff:  pleasant, smiling, respectful.
+ Fresh vibe with beautiful ambiance throughout the hotel.  I felt like I was on vacation walking through the entrance up to my hotel room.
+  Close to Century City mall, walked right next door to enjoy breakfast.
+  Pool area fresh, clean, beautiful.

PARKING:  We chose $15/overnight parking (no in/out).  Just pull into the valet and they will direct you up to the ramp of the parking garage - there's signs indicating self-parking at the end of the valet loop.  

CONCLUSION:
If this is the impeccable service we will receive as guests,  I will CHOOSE to stay here over any other 4-star hotel.  I applaud the general manager of this hotel.  Bravo!

11/05/15 | Link | Rating: 5.0
243. Joanna R.
Loved the Hyatt Century Plaza!

We stayed one night and had a blast. The location, the rooms, the service, the pools, everything was perfect. For a local overnight, its a great place to go.

The room was large, and kind of old school looking with the wood wardrobes, but everything was really well maintained and clean.  We had an amazing view from the 16th floor looking all the way out to the ocean. We got cocktails and dessert from the restaurant and bar downstairs and enjoyed them on our balcony.

Because we are gluttons for punishment, we think traveling with a toddler is fun. This kid has spent dozens of nights in many different hotel cribs and this one was not much different. But they did have actual fitted baby sheets (not just a large flat sheet folded over the baby mattress) and gave us a little travel pack of baby shampoo, lotion, powder and diaper cream. Super cute!

The pool was awesome. They have three smaller (about 1ft deep) pools near the main pool. I suppose its for lounge chairs and relaxing, but they were empty so it made for a perfect toddler pool for us. They weren't heated but the main pool was like a bathtub. Nearby after we finished swimming they had hammocks in shade with all sorts of attractive greenery - it made for a nice place to relax.

The location is great - it is directly next to the Century City mall, only crossing one crosswalk to get there.  In the morning we walked down Wilshire to Bouchon Bakery which was a bit longer - about 3.5 miles round trip.

Overall we loved our stay there and recommend it!

18/05/15 | Link | Rating: 5.0