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Palihotel Melrose in Los Angeles, CA

Palihotel Melrose in Los Angeles, CA


Established in 2012.

Palihotel Melrose is a boutique hotel offering 32 intimate, fun and comfortable guest rooms, a lobby lounge, the acclaimed Hart and The Hunter restaurant and 'Thai Thai' massage. Palihotel Melrose is located in the heart of the Melrose Shopping District, a vibrant and dynamic area known as one of Los Angeles' most popular and trendsetting destinations for entertainment, dining and shopping. The Pacific Design Center, CBS Studios, The Grove, Rodeo Drive, Beverly Center and the Sunset Strip are all walking or a short driving distance from the hotel.


Company Info:

Rating: 3.07

Address: 7950 Melrose Ave, Los Angeles, CA, 90046

    Hotels in Los Angeles, CA



    Comments (75):

    1. Terressa S.
    Great location, hip decor, bargin price with a nice boutique feel. Our stay was nice and quiet. Self parking easy and cheap! Lots of fun services available; Vanity salon, bargin massages, convenient PaliKitchen, charming courtyard and fun discount to neighborhood shop! Will check her first for our next LA stay.

    20/03/12 | Link | Rating: 4.0
    2. Lana L.
    We stayed in Palihotel for 3 nights and we thought it was awesome!  It was very comfortable, the staff was great, and the decor was very well done.  The hotel carries an interesting edgy, vibe.  The vibe must have caught the eye of some film makers, because the day we were there, the hotel turned into a movie set.  Lindsay Lohan was filiming her latest movie "Grand Canyon."  So if you want to know what it looks like wait for the movie.  The neighborhood is great and close to places you want to be.  you wont be disapointed.

    21/09/12 | Link | Rating: 5.0
    3. Gillian A.
    LOVE THIS HOTEL! had a brilliant stay. sean at the front desk was a total gem! will definitely come back.

    24/09/12 | Link | Rating: 5.0
    4. jill r.
    I live two blocks from the Palihotel and met a friend for a coffee a couple weeks ago. I walked over with my infant in a stroller and purchased a coffee at their cafe and decided to sit and drink the coffee with my friend in their carpeted lobby. I didn't realize that my stroller had some dirt on the tires and unfortunately I dragged some dirt in. The manager very rudely snapped at me and told me I got their carpet dirty and that he had to send someone from his staff to clean the carpet and my tires. I do feel bad for bringing some dirt in, but, does he think the carpet isn't going to get dirty with foot traffic? I was really shocked by his behavior and will definitely not be going back. It's unfortunate too, because I live close by and was going to recommend it to out of town guests as a close hotel option. Not anymore!

    12/04/12 | Link | Rating: 1.0
    5. Natalia R.
    Pali hotel exterior looks like a chic, stylish hotel but it is a glorified motel. I've never stayed anywhere as bad as this place. As soon as we got there, they suggested a room on the first floor because it was supposedly quieter but was NOT. We could hear construction (loudly) and did not have access to the patio. There was no telephones in the room, making it unavailable to talk to the front desk. It was small, dark, no wine opener, had popcorn ceilings and  one small trash can in the bathroom. The AC was centrally located, making it hot during the day and cold at night. Also this is a non-smoking hotel which is fine. But since I'm a smoker and the cleaning staff found cigarette ends in my room. They automatically assumed I was smoking in the room. They charged my credit card $500.00. And when I explained I only smoked outside the premises, they still went ahead and charged me. It was horrible. I came to what I thought was a elegant, stylish boutique hotel to distress and rejuvenate. But instead left with emotional distress and frustration because I had to dispute charges. Never stay here. Only good thing, is location.

    26/07/12 | Link | Rating: 1.0
    6. Annie F.
    Fun location, nice clean rooms, easy parking, delicious coffee; Love the decor. A great place to get centered and rested before heading back out.

    18/02/12 | Link | Rating: 4.0
    7. Pasquale D.
    I am shocked to see all of the TERRIBLE reviews about this hotel. My partner and I stayed for one night as part of our sojourn to Big Sur, and we LOVED our stay.

    From the moment we stepped inside the lobby, we were in love. Not only was the staff friendly, but the guy at the front desk made the best recommendations. The barista was adorable (made a killer coffee) and super sweet!

    Our rooms were as chic as the lobby. Although the rooms were tiny, they had everything a jetsetter would need (complaints about the rooms not having phones are ridiculous. who uses the phone in a hotel room?)! The bed and the shower were the highlights for sure.

    Our room faced a quiet alley and we slept like babies. The little basket full of goodies was reasonably priced and satisfied my late night sweet tooth.

    The location of the hotel couldn't be any better. It was in the heart of trendy Melrose and is surrounded by the cutest shops and eateries.

    If you prefer BIG hotels with 1,000 amenities that you'll never use, but certainly pay for, then this hotel is not for you.

    If you like feeling like an insider in a new city, appreciate awesome design, friendly but not fake service, and a fabulous location this is the place for you.

    We can't wait to go back.

    21/06/12 | Link | Rating: 5.0
    8. Jenny L.
    1. It was pretty chilly weather when my parents stayed here. It was 8-9pm-ish and hotel room was so cold. But you can't adjust your room temperature, you have to ask to hotel front desk which is I did. But It wasn't warm enough.

    2. They didn't have a trash can and also phone.

    3. This hotel has a very thin wall. So if you're not lucky, you can hear snoring or any annoying sound from next room.

    (my parents couldn't have a sleep at all, I reserved this hotel two days so I asked for cancellation of rest of day and got refused. even though I blew my money for other one night, I don't regret that. Because my parents was much happier with different hotel.

    There are so much better hotels in LA.
    Choose better stay.

    28/02/12 | Link | Rating: 1.0
    9. Thomas M.
    The good: The two young guys who work mornings on weekends are smart and professional. It's a joy to watch people who are really good at their jobs.

    The bad: The walls are paper thin. You will hear every sound your neighbor makes. I wanted to like this place, but paper thin walls are a deal killer for me.

    22/02/12 | Link | Rating: 2.0
    10. Casey A.
    Ugh, this hotel should be called a motel with hipster accents. It's painted green with teal carpet, feels claustrophobic and is super expensive and kind of dirty. I really can't believe this is a new hotel. In true hipster fashion, they have decorated this place horribly as if they were trying to look bad to be ironic. Oh, but they will still charge over $200 a night. Did i mention the walls are paper thin and you can hear each room's TV playing? ya.

    27/05/12 | Link | Rating: 1.0
    11. Suzanne D.
    I stayed here with some friends during our Cali trip in March 2012. It just opened and we can tell because the service was a little unorganized. We got there and the rooms were hot (they had the ACs off since they had very little guest). Be weary of those drinks and such--they are not free!! The rooms were comfy and love the decor. Its a great hotel if you need some where trendy to stay but don't go to spend your entire trip in the hotel...not that comfy. Oh and parking SUX! We parked blocks away at times. And that restaurant next door is delicious (I think it's called Foma).

    22/05/12 | Link | Rating: 3.0
    12. Scott C.
    My husband and I stayed in room #104 of this hotel in March 2012, and it was a bad experience overall.  We would not recommend this hotel to anyone.  We paid $172 on hotels.com , but there are better hotels in this neighborhood for the same price or less.

    Some of the problems we experienced were:

    1.  There was no phone in our room.

    2.  The building is old wood-frame construction, so we could hear footsteps and noises from the rooms around our ours all night long.

    3.  There was no thermostat to adjust the temperature (heat or A/C) in our room, so we were too warm all night.

    4.  One of the three lamps was broken.

    5.  The street noise from Melrose was too loud, especially because we had to keep the windows open all night (see #3).

    6.  The bed was sloped so that my head was lower than my feet.

    7.  The mattress was awful; we both rolled down to a valley in the middle of it.

    8.  There was a party in the room above ours for several hours from 12am-2am (Sunday night).  The hotel staff was unconcerned, and there didn't appear to be any security on site.

    9.  There is no alcohol anywhere (restaurant, mini-bar, etc), and given #1-8 it would have been nice to have had a drink since we couldn't sleep.

    12/03/12 | Link | Rating: 1.0
    13. Chris B.
    Contrary to many reviews here, i had a great experience at this hotel. I think a lot of these reviewers need to give this place a second chance, as the hotel only been open for a few months and maybe had a few hiccups?
    These guys have a great idea in getting away from the giant hotel norm, like the Marri*** and Loe** groups. We need to ask ourselves again, what is a hotel REALLY supposed to be? When we are there, what is REALLY important?
    It has a certain style, and you should know that before going in. The room has plenty of space, but it is simply furnished. My room had a bed I melted into, and a comfortable eclectic couch where I sat and organized my things and made some phone calls...on my phone. Who really needs or uses the hotel phone nowadays?The bathroom has an amazing shower and great tub. There was no clutter or useless furniture around, which i loved. I didn't have to move crap I dont have or need at home out of my way to get comfortable there. That's what I remember about my stay. In a day and age where we are questioning the status quo, I like this answer.

    08/06/12 | Link | Rating: 4.0
    14. Ashkan S.
    i really want to like this place as it had that 'ace hotel' aesthetic.  however after one stay, it's pretty clear it's not even in the same league (which is saying a lot since ACE is also a budget hotel).

    rooms are dark and the place feels like an old motel that's just been dressed up to look hip.  air conditioning is centrally controlled so you can't control the temperature in the individual rooms (it was way too cold during the day and then super warm in the evening causing us to wake-up in the middle of the night).

    even the service leaves a bit to be desired as the kitchen staff roll in 30minute late... problematic if you need a quick coffee on your way out the door in the morning.

    i like the concept but unfortunately it's no where near acceptable

    27/06/12 | Link | Rating: 2.0
    15. Michelle N.
    I booked this hotel through a deal online, and the only reason I'm giving it two stars is because of the guy at the front desk. Otherwise I would give it one. Other than the amazing guy at the front desk this hotel should do major upgrades to the rooms. This place use to be a hostel. I love the idea and the concept however, the room was sooooooo dark. The walls were very thin. You could literally hear everything. There were no phones in the room. What they call a restaurant  is really a cafe. There's nothing restaurant about it. Basically it's really cool, pretty on the outside and in the lobby but once you get to your room and if you're use to decent hotel rooms you'll be disappointed. Maybe the location can make up for it all. I definitely wouldn't pay more than 100 bucks to stay in this hotel again.

    27/11/12 | Link | Rating: 2.0
    16. Ananda M.
    I stayed here when I had to attend a work event at the Sofitel.  This was the closest hotel I could get a room in because the entire region was booked up for my convention.  The beds are a-mazing.  I wanted to buy one as I was leaving.  The paper thin walls and dark dim lighting and terrible wifi noted in other reviews is true, but I'm still giving 3 stars because the bed was great, the restaurant in the lobby is really special (have the brussel sprout salad and the lemon pie).  I'd honestly give this place a 5 if the lighting in the room was normal and the internet worked.

    26/01/13 | Link | Rating: 3.0
    17. Daryl T.
    I would have loved to be writing something different right not, and after booking the room and looking at the pictures on the website.....I really felt I would've been giving this place a 5 star review.  Sadly this isn't the case....

    I'm not sure whether to blame hotwire or the hotel, but when we checked in, the gentleman at the front desk asked us if we'd like to upgrade to a queen bed for an additional charge......for some reason I was booked in a room with two twin beds.  Not sure where in the fine print this was, but the only way I was getting a queen bed for my wife and I was if I paid the addidtional money.  He wasn't going to budge and suggested that it was my fault.....great customer service buddy.  So we paid the money.  Making our way to the room, we both noticed what seemed to be a faulty sewage system, as the entire hotel smelled awful....including our room.  I'll speed this up.....the room has very thin walls and you can hear everything.....from the guy yelling all night down the street to cars parking/coming and going.  They have curtains in the room, however the sun will definitely wake you up as it enters the bathroom and the sliding glass door.  The beds are old and lumpy....the pillows are very thick and I subsequently am suffering from a stiff neck.  Overall I wouldn't recommend this hotel to my worst enemy.  It looks great on paper......but don't do it!!  Hotwire definitely owes me a refund!!!

    18/02/13 | Link | Rating: 1.0
    18. Tali J.
    It's been a long time since I was in LA and I couldn't have picked a better place to stay for reconnecting with this sprawling city. I was actually able to WALK to many places on my agenda -- Palihotel is in the thick of Melrose Avenue's many fashion and design shops -- and i was happy to discover great cafes and even a hair salon where the hotel happily arranged a blowdry for me all in walking distance.
    The rooms are cleverly designed and the beds are super comfortable. The restaurant is a destination unto itself, and in the mornings it teams up with a local food truck, eggslut, for the best egg sandwiches you can imagine.
    The staff is helpful, attentive (and attractive) and the GM, Fernando, will quickly  become your new best friend in LA.

    15/04/13 | Link | Rating: 5.0
    19. Nate M.
    Its where I stay when I go to LA. Rooms are good and restaurant is legit.

    02/02/13 | Link | Rating: 5.0
    20. Denise M.
    Spent two nights here for our wedding anniversary during their first weekend opening.  We were very pleasantly surprised!  The woodsie scents from all the wood on the walls, the wonderful blue/green colors on the walls. I liked it very much.  The kitsch, the wonderful intimacy of the place and the personal attention you feel you are getting.  Feels like a B&B!  The music during our Thai massage was just right...just hypnotic enough and then it would pick up a bit of energy but never enough to disturb....just right!  Such plush robes & towels and the rain shower was awesome!  What a little jewel this place is!  We would definitely recommend staying here and we will definitely do it again!  We went to dinner at their other hotel, Palihouse, and THAT was also a fantastic experience.  YUM!  I will review them separately. THANK YOU PALIHOTEL FOR AN AWESOME WEEKEND!

    08/02/12 | Link | Rating: 5.0
    21. C C.
    Pros:  Hotel is in an excellent location.  Staff are helpful and friendly.  Beds are comfortable and showerhead in the bathroom is great.  Hotel decor has a fun twist and it's not for everyone, but I liked it.  

    Cons:  Walls are paper-thin.  You can hear everything being said in adjoining rooms and the hallway - very loudly.  If it weren't for this issue, I would have given the hotel 5 stars for location, service, and decor.

    28/03/12 | Link | Rating: 3.0
    22. Cristina C.
    Great hotel!!! Everything you need and more! Super updated from the gold hand trucks they use for your luggage, to the super friendly concierge service! In a great location with great parking. Very hip and modern. Great price! Oh and Phillip was awesome! I highly recommend it!!! And sure they don't have phones in the room, but hey we all have cell phones! ;)

    08/07/12 | Link | Rating: 5.0
    23. Vanessa V.
    Stayed in an upstairs terrace room for a few days recently and was overall pleased with my experience--the location's great, the room was a good size, the bed was very comfortable, the large sliding doors let in a lot of light air, and the staff was uniformly friendly and helpful. This place has a lot going for it.

    But there are definitely some downsides. My room was on a side street and there was still some noise at night from either the street or other rooms. The absence of a phone to call the front desk and booze in the minibar both irritated me, as did the lack of room service--the little info book says you can e-mail for room service from PaliKitchen, but has no menu, and seriously, this is way too complicated for 7 a.m. --and what seemed to be a weird design choice to have you hang your hand towel directly in the center of the bathroom mirror. Also, no trash can in the main room? Really?

    On balance, I'd stay at PaliHotel again. But I might bring my white noise machine with me.

    25/03/12 | Link | Rating: 3.0
    24. Shadé J.
    Lovely Place to stay at! Everything is awsome!

    10/04/13 | Link | Rating: 5.0
    25. Guya I.
    I would give it ten stars.  Love a swanky lovely hotel.  Who cares they don't have phones. ?  Very cool decor. Nice sheets-comfy bed.  I am sick of old dirty hotels.  Had great service when I checked in.  Found it by fluke on a gps search.  Best part.... the coffee here is from one of the best new micro roasters on the planet.  Handsome coffee roasters.  I will definitely stay here again.  Great price for super cool hotel!!!!

    11/03/13 | Link | Rating: 5.0
    26. erica f.
    This distinctive new boutique hotel offers 32  rooms with kitschy touches including vintage postcards on the night stand and 30's light fixtures throughout. The hotel has tons of character.

    In terms of function, each queen room has a pullout sleeper sofa, which is perfect for last minute crash guests. Wifi is free. Yippee.

    The PaliKitchen  feels casual and inviting, with its comfort food menu items and artisan coffees and teas, it is sure to be a hit with those from out of town as well as those from down the block.

    Palihotel also has a private, yet inviting courtyard that might be a great place to have a small party.

    After visiting Palihotel I look forward to recommending the hotel  to my local friends and family as well as those out -of -towners for their next trip to La La Land.

    22/01/12 | Link | Rating: 4.0
    27. Nadia D.
    I had a hard time choosing between three and four stars.  It is always difficult when you only stay one night and are barely at the hotel itself, but overall, I'd say it's a hotel I wouldn't have minded to lounge and hang in.  I would definitely consider returning to this undeniably cute boutique hotel if I ever found myself in Melrose again, and would definitely tell friends about it.  Other than a small incident I'll mention later, I'll cut them some slack and give them four stars.

    I have to start by saying the location is brilliant.  Steps away from prime shopping, which is specifically why we chose to stay at Melrose.  My boyfriend and I, as well as my sister and her friend, had two rooms with two twin beds, because we found an excellent deal online and were not picky on bed sizes/amounts.  Lemme tell you, those little twin matresses were crazy comfy!  Our room had good natural lighting and was right next to one of the courtyards, something to appreciate.

    I posted a bunch of pictures, so you can see the excellent choice of paint colors and decor.  I love the idea of using cork material for whole entire walls, but unfortunately, I do agree with others that the walls were a bit thin.  My sister and I could hear each other talk every so often from our own rooms (but we did appreciate that they were considerate in putting us near one another!).  However, I'm not some silly person that complains about noise level and this and that when I'm on vacation, or obviously in a popular, crackin' area like Melrose!  OF COURSE there's going to be street noise from the night life and insane LA traffic and people partying in such a fun hotel.  They supply earplugs kindly in your bathroom, so use them, people.  

    Oh, and the bathroom.  I WISH I took a picture of that shower head - I'm a sucker for goooood shower heads.  It was gorgeous and felt like gentle rainfall.  Great bathroom and room amenities, too.  My boyfriend was all over the supplied designer robe after his shower, and soccer channels on the flat screen.  It was a bit odd that there was no trash can in the main room, though.  Only in the bathroom.  And, I can see how not having a phone can be inconvenient if you're not near the front desk, but we were only a turn away.  So, no biggie.

    Unfortunately, one of the main reasons I had trouble deciding between a three and four star is that when we were resting in our room, not even an hour from checking in, the front desk worker knocked on both my sister and my rooms to ask if we were smoking.  There is a $500 charge for smoking in-house, of course, and they had smelt marijuana in our hallways.  Being in the hospitality business ourselves, and my sister having been a front desk supervisor before for an upscale hotel in Union Square, San Francisco, we were extremely offended.  We just checked in, where we were notified once more about the ridiculously large smoking fee, only moments before.  We know better than to stir guests and make them feel like suspects or prejudiced on.  You should only check a room if you are ABSOLUTELY sure it is the source, not go disturbing one by one. We only wonder if they did that to every room in our hall or just ours.  We even went as far as to go to the front desk and offer them to check our rooms personally if they were that paranoid, because we did not want them to charge us behind our backs.  They did say the found out which room it was for sure, though.

    OTHER THAN THAT RANT, pleasant staff and stay.  The man who took over the overnight shift at front desk was really charming and welcoming when we came back from dinner with family.  Really, their decor is a great blend of modernistic features and coziness.  Also, parking was only $15 bucks.  Wonderful price with ins and outs!  I wish I had gotten a chance to try something from PaliKitchen, but we had so many other places in LA we wanted to eat at before leaving!

    16/04/12 | Link | Rating: 4.0
    28. Sheila S.
    The hotel is very trendy and has great exterior architecture.  The coziness of the rooms were a plus, but it felt like I was just staying the night at a friend's house.  It was small.  No closet whatsoever for clothes.  the window opened up an alleyway facing the neighboring apartment's parking spots.  The walls were painted very dark but the hotel didn't accommodate with better lighting.  Instead, there were two light sources hanging on POPCORN ceiling.  No phone to call the front desk.  The lighting in the bathroom was horrible.  Very darkly painted and very dimly lit.  The bathtub was clogged.  Barely any seating.  

    I was expecting a lot more from this hotel considering its location and its exterior.  The hallway had somewhat an erie feel with, again, the dark walls and very dim lighting.  I can see how maybe they were trying to give it a "speakeasy" feel but I don't think that theme fits well with lodging.  Way too expensive for the cheaply furnished rooms.

    21/05/12 | Link | Rating: 2.0
    29. Maria W.
    I give it one star for the location. If you're visiting Los Angeles and plan to do a bunch of activities in different areas, it's a great middle-of-the-city stay. Safe part of LA, nonetheless. Great shopping around. The rooms are very small, but creative interior.

    One big thing I was told when I was there, (after I checked in and stayed a day) is that this hotel is apparently haunted. This particular building used to be a hasps, and mediums have come and declared that there are in fact "good spirits" living there and sometimes people complain about seeing shadows, and weird things happening. I personally did not experience anything, but I was a bit discomforted afterwards.

    One more thing I think people should know,

    I was charged $40 for "dirtying up" a towel with make up stains that I have been able to get out of my own towels from time to time again. My friend spilled some blotting powder on the floor, and of course, grabbed a towel to clean it up... which is what towels are typically used for.
    I got a call saying that I had "damaged" the towels, and they will be charging me for it, which is absolute bullshit, and I personally believe it's a gimmick to get money out of people. It's not our problem, as guests, if the maids cannot wash certain stains out (that are easily washable, for that matter) I offered to wash the stains out because I knew it was possible, but they declined.
    It gets me thinking, they really do take advantage of their 100$/day security deposit when they are bitching about dirty towels- a common concept. It made me and my friends angry and kind of laughed at the hotel in the end for being so damn ridiculous.

    The front desk people are nice though, except the manager, who seemed pretentious and rude.

    I would not recommend this hotel

    14/04/13 | Link | Rating: 1.0
    30. Victoria F.
    Hotel average prices not worth the stay but if you can find a deal its worth paying..you are right on Melrose which is nice if you are checking out West Hollywood.

    The hotel has alot of weird things about it.. there are no phones in the rooms and my cell did not get good reception in the room so whenever i needed something from the front desk I had to walk down there which is kind of a pain.

    I have to say i didn't really hit it off with the front desk guy. He has an attitude and is kind of passive aggressive. I don't think he liked that we were paying $170 per night instead of $270..

    If you are staying with someone like a family member this is not the hotel to stay at.. the bathroom doors are completely see through. they are frosted but if you walk by (the rooms are small) and you are doing your business on the tank the other person can see everything when the light is on.. NO PRIVACY!!

    The rooms are so small they couldn't even put 2 queen beds in the room there is two twins. Also they don't have a clock radio or night stands.. some inconveniences...

    It is a very trendy hotel and is Clean which is important, nice decor..the shower head was nice.

    You also have to pay for parking and they don't have enough parking spots we stayed there for 3 nights and one of the nights we have to pay for parking but we had to park outside of the garage. **DISLIKE**

    You can hear the people in the next rooms talking.. this is an old building.

    The wifi was having issues--VERY SLOW-told management about it and nothing was done.

    also it sucks not being able to control the a/c..different people have different temperatures and they control the a/c for the whole building.

    Overall I would not stay here again.

    07/09/12 | Link | Rating: 2.0
    31. Jeremy S.
    I wanted to like the quirkiness of this place, but ultimately the shortcomings made it feel cheap rather than boutique or eclectic. I didn't get a decent night sleep the entire visit (the staff woke us one night and the garbage truck in the alley our balcony was over the next).

    The room has no phone, so if you have a problem, you'll have to find your way though what my girlfriend called the scooby-doo hallways to talk to the front desk (you have to ask for the wifi password and we didn't feel like going all the way back down for it). A phone in the room would have also have solved the HUGE issue below.

    The rooms themselves are all right. It's a new renovation though and I suspect that if they don't remodel again in another year, it's going to start feeling like a hostel (which it evidentially was not that long ago).

    We got a Groupon for it and it took several emails and phone calls to book the place, which was harrowing because it was last minute. When we got there, we were told that they didn't have enough parking for the number of rooms but if we parked outside of the street, they wouldn't charge us (even though our rate included free parking).

    The worst part of all? Someone walked into our room in the middle of the night. Then not one, but two other people knocked on the door to find out who we were. Apparently the person before us hadn't "physically checked out" and it caused some "confusion" that they had to rectify. Too bad they don't have phones in the room, right?

    20/04/12 | Link | Rating: 1.0
    32. Jenn D.
    Palihotel-you're adorable.  The restaurant is cute, the hotel decor is beyond great, and the front desk staff were friendly.

    I didn't mind the dark moodiness of it all.  I didn't even mind the no phone... I thought it was a bit weird at first, but then ended up thinking it was pretty smart, considering everyone has their own phone anyway.  The closet thing left a bit to be desired, but I used the baskets to hold things and there were plenty of hangars...so honestly, it ended up being totally fine.

    My ONLY complaint was the traveling sound.  I was in room 214.  So, not only did I get the next door neighbor's voices (I could hear them as if they were honestly in my room...I've never experienced anything quite as bad), but also, and I'm not making this up, you could hear rooms that were perhaps across the hall or down the hall...through the AC vent!  If the management is reading this, I think you need to find a way to dampen the acoustics in the air conditioning ducts.

    I ran into a couple that was rolling their suitcase down the hall to check out when I was checking out, and I asked them if they could hear everything...and they said pretty much the same thing.

    So, I don't know that I could stay there again...just because I value sleep so much when traveling.

    Palihotel, I hope you find a way to fix the sound issue...because I really do want to love you!

    25/10/12 | Link | Rating: 3.0
    33. AM M.
    Like others I wanted to give this place more stars but I can't. I will start off by saying I will stay here again....but only in the winter or fall. There are no in room AC or Heater controls. The exhaust fan in our bathroom didn't work. That would be room #107, which I would tell anyone to not stay in due to it being right next door to the stair case because there is no elevator. So if you're sleep, as my wife and I were on the morning of Jan 1st, you will hear everyone lugging their suits cases down each and every step as they go to the front desk to check out. Not Ok! Did I mention we got two twin size beds? Who the fuck sleeps in a twin size bed besides children? Rather than do the Lucy and Ricky thing we pushed the beds together. Oh yeah...house started prior to check out..WTH is that about? Especially the morning after New Years!

    Now to the good stuff. The sheets and beds were heavenly! Pillows were dreamy! Room was very clean, very swanky. The Palihotel is right in the heart of Fairfax district so it was an ideal place for us to stay at on NYE. Cabs are only a 5 min wait and that was NYE...so that's a plus. They had a cool little cafe to eat at but we did not get a chance to eat there as we went to Roscoe's instead. The flat screen TV was mounted on the wall which nice to see being that I'm an electrician. It tells me they took their time and thought about how they wanted their rooms to be more spacious.

    If you can find parking in the residential area do so and you'll save $20. Just don't leave anything of value visible.

    06/01/13 | Link | Rating: 2.0
    34. Mark C.
    Spent very little time in the room so my review is mainly based on the sleep that I got/didn't get.

    My fiancee and I had an LA daycation and decided on the Palihotel based on location and a sweet deal on the Hotel's Tonight app. Check-in was quick, decor and ambience was very hip. It reminded me of a smaller/toned down version of the Ace Hotel.

    My biggest concern was the thin walls. We got back pretty late after a night out but a conversation next door kept me up bigtime. Was up around 5 or 6am again because I could hear the person next door snoring. Don't get me wrong, I've lived in apartments with paper thin walls, but this was something else. Definitely a shame because everything else about our stay was just fine. Quick service, fun feel.

    As others have noticed, street parking isn't too bad in the residential area so I'd opt for that if available.

    07/01/13 | Link | Rating: 2.0
    35. Daniel L.
    I booked this flop house for one night -- thankfully.

    We got an icky feeling as soon as we entered the hotel. The staff that greeted us on arrival was unaware and ill-informed. When we checked out, there was no one to be found at the desk.

    In terms of interiors and style: I've seen better-designed rooms on Trading Spaces. The hotel and room decor is amateur. Even popcorn ceilings! However, the restaurant is cute.

    Despite having paid extra for a room with a terrace, we got a balcony facing the alley and the inhabitants of the apartment building next door.

    They scammed me for "room damage" fees for two towels, claiming there was "product" on a wash cloth ($6) and a bath towel ($27). As a guy, I don't believe any cosmetics were used on the towels!

    17/04/13 | Link | Rating: 1.0
    36. Thomas G.
    In a world of bland chains and wanky boutique hotels, this feels like exactly the sort of thing I want.
    But while a lot of thought seems to have gone into a lot of aspects to this hotel, the end result is very disappointing.

    The price was great, the location superb, the welcome fine, the parking acceptable.

    But the room was just a very unpleasant place to be, while everything was new, clean, interesting, trendy, the end result was a place I just didn't want to be. While quiet and cosy and restful, the general ambience was deeply sad , like some old persons deathbed more and a light and airy abode.

    Wifi was the slowest I've had outside of the developing world

    The room was absolutely freezing.

    Other than these major issues, It was nicely done.

    10/07/12 | Link | Rating: 2.0
    37. Lexie V.
    Ahh, this is a conflicting review for me. I REALLY wanted to give this place 5 stars. The hotel is really cute and has good style (I love the tufted couches and color scheme) and the guys at the front desk were incredibly friendly and accommodating. A+ for service. The location is great, and though I didn't book the room myself I hear it was a great deal. I also like that there are pants available for purchase in your room. So weird, but in a good way.

    And then... there's the bad.

    There are no phones in the room which is weird. In a bad way. I had a few questions over the course of my stay and I had to walk down (of course it was at like 2am) to ask. Also, I remember seeing that room service was dealt with via e-mail. That's also weird and not convenient because the WiFi was not good. It was infuriatingly slow.  Not being able to control the AC was a problem because I was freezing cold and didn't bring anything warm, so when I was in my room I was always wrapped in blankets. The lighting was not very good at all. I admit I'm weird about lighting, but I don't think I'm alone on this one. I did my makeup the best I could given the lighting. I caught my refection in a mirror later that day and it looked like I did my makeup in the dark. Because I basically did. The walls are very thin, but thankfully my neighbors were relatively quiet.

    I was in my room taking a much needed nap when someone knocked on my door. I reluctantly opened it. A guy was there (I think an employee?) and he said, "Oh, I was just checking to make sure someone is staying in this room". That did NOT make me happy, and further proves that 'Do Not Disturb' is meaningless.

    Here is what I am not 100% sure about, but I feel the need to mention it in case anyone else had this experience... after my first night there I noticed my legs and feet were itchy. I then noticed a some little red dots. Now, I don't want to make any harsh accusations because a) I don't know exactly what they were and b) I guess I could have gotten them other places too (the airplanes maybe?). But then after the next night I noticed a few more. I'm totally going to give them benefit of the doubt and I'm not going to make any angry phone calls (I read they are hard to get a hold of anyway) but there is enough evidence to merit a mention in my review.

    Like I said, I really wanted to like this place. I didn't even realize how bad my stay was until I put it all in writing. I was considering coming back when I'm in LA later this month, but now I'm not so sure.

    07/09/12 | Link | Rating: 2.0
    38. Jay G.
    After my initial review, I was contacted by the hotel asking that I give them another chance. I did back in August... and now here I am again.

    Look, yeah, I know that when it comes to customer service it's in a hotel's best interest to respond to guest concerns, but that really does make an impression on me... especially when later e-mails are obviously not canned responses. Maybe I'm easy to please in this way, but whatever the case, I've remembered Cara's name & her replies.

    This trip is very last minute and I'd initially booked a room at the Omni after being told they were pet-friendly (uh, they apparently are not...) I sent an e-mail to Cara inquiring about their pet policies/if they would allow my little kitty to tag along. I had a reply only a few hours later informing me that yes, they are very pet-friendly. I changed my reservation, end of story.

    For the record, I was able to work out an alternative for Icarus-cat, but I won't lie... the free wifi and cheap parking is also making me very happy.

    Ultimately, here is what I've come to realize: while the mentions of the phones, darkness (I love this part!), and typical weho hispter vibe is definitely there, PaliHotel is a great hideaway for me. It's funny... though the walls are thin and I'm someone who likes silence, I really do love the rooms here. I throw in my earplugs and I'm good to go.

    In the end, PaliHotel is not the Ritz or Montage, but then again, they're not trying to be. Cozy, intimate, B&B for the under 45/hipster crowd if you will... While I agree with a lot of the reviews, I'm giving 4 stars based on it being a cozy, chill hotel with an unbeatable location and kind staff.

    (PS As far as the bed bugs, I too stayed in August, seemingly around the same time and I had NO problems whatsoever during any of my stays...)

    21/11/12 | Link | Rating: 4.0
    39. Mark F.
    I am somewhere between three and four stars on Palihotel, so I am giving them the benefit of the doubt and upgrading to four.  As many other reviews have mentioned, the rooms are very clean and the price is reasonable for the location.  A lot of reviewers got stuck on the fact that there are no phones and no clocks in the rooms.  I haven't had a land line since 2000, so that wasn't an issue for me.  I carry a phone and a laptop with me at all times.  If I need to unplug, I switch them off.

    I do have a few issues though.  The color palette of the hotel involves deep colors, mostly green.  The room walls are a blue green enamel paint.  The head board is a different blue green, the carpet is a light green and the balcony is a different deep green, and the accent colors are black, beige and blood orange.  It only works if you think all greens go together, and I am of the school that doesn't.

    Also, my room (209) is right next to the massage room, and there was very low volume new-agey ambient music playing all night.  Once you heard it, it was annoying.  I called the next morning, and got it turned off.  As is elsewhere noted, the walls are very thin, so good luck if your neighbor is noisy (mine aren't, luckily).  Also annoying is the fact that you have to call the desk if you want the temperature changed in your room.  But the staff is very friendly and responsive to your requests.

    27/01/14 | Link | Rating: 4.0
    40. Music L.
    I thought this place was adorable. The staff was friendly, professional and accommodating. Rooms are small and dark but décor is awesome. There are no phone or alarm clocks but we all have cell phones, so its not a big deal at all.
    Location is great - right near lots of cool restaurants and shopping..to be able to walk somewhere good in LA is a miracle.
    Prices is great too. I would stay here again.

    27/01/14 | Link | Rating: 4.0
    41. Michele B.
    My dear friends of 43 years stayed here last week.  They would not stay here again...bad lighting, no phones in rooms, loud patio and unable to open windows for air, paper-thin walls, you can hear EVERYTHING in the next room, no waste paper baskets in rooms.  On and on.  DO NOT STAY HERE.  That being said, the Hart and the Hunter is a good restaurant, but it is not associated with the hotel owners.

    25/09/13 | Link | Rating: 1.0
    42. Lady H.
    Pros: Excellent location and price, cute decor, nice staff, free wifi, and pretty much the best bed ever. Near perfect!

    Cons: a previous Yelper mentioned room 107 was a bit loud. Same goes for room 113, which is close to the kitchen, thus a lot of banging of pots and pans and conversations are audible from the bedroom and bathroom.

    30/06/13 | Link | Rating: 4.0
    43. Jose R.
    What can I say... My experience at the Palihotel Melrose was nothing special.  My rating is based on the overall service I was provided.  

    I came to Melrose on Oct 12th for a concert.  I was super excited and I had used an app to book my hotel.  The Palihotel Melrose looked great on the app.  The pictures of the room, lobby, and the outside looked awesome!  The rate, couldn't beat.  I was excited and couldn't wait till I got to the hotel!  

    As I was checking in, everthing went fine.  The lobby and the front desk was full of hipsters just walking around and drinking coffee.  The guy behind the front desk was friendly and super welcoming.  He mentioned my room was paid for, I would have a $50 hold on my debit card, and the parking was going to be about $22.  Any other incidentals would be added.  I said okay... crystal clear and went on my merry way.  

    As I walked into the elevator I noticed, this looks a bit weird... The elevator is dated.  It looks like a new slab of paint was thrown on and that was it.  I get to my floor and when I walk through the hallway the walls are covered with green drapes and the doors are painted green.  A bit dark, but figured it's a "hipster scene" it's fine.  

    The room... The rooms are tiny.  When I walked into my room there was nothing special about it.  The room seems very basic.  There is a plasma tv, a cute little desk, a couch, a mini bar,  and the bed.  Now the bed is comfy, but it takes up most of the room.  Ther was a small patio, but it faced the back alley and a wall.  Nothing special.  The pictures that I had seen were accurate, but I realized it was just sections of the Hotel. Nothing like a overal theme, or an ongoing look.  I became a bit dissapointed, but I just figured I had gotten a great rate for the room and it was nothing to cry about.  Let me get ready and get to this concert.  

    Well, Im about to walk downstairs and Im finishing pre gaming in the room when I ask my boyfriend, please call the front desk and let them know we need a taxi.  That's when we realized, wait.. there is no phone??  My boyfriend, who was already sketchy about the Hotel started making comments, but I just assured him it was fine.  We have our cell phones.  Were good.  We walked downstairs and asked for a taxi.  

    Upon our return, we fell asleep and woke up.  As we checked out I asked the front desk guy, what was this place before?  Was this an old Hotel.. A Spa..  A Retirement Center?  And yes.. He said it was a refurbished Retirement Center.  That explained everything.  Anyway.. He quoted me the final charges and that was it.  

    Now, you would think this would have been the end of my review?  But, no... Later on as I'm balancing my checkbook I notice I'm a bit off?  As I start reviewing my account transactions I find an additional billed amount to my debit card from the PaliHotel Melrose.  I was like, where did this come from?  

    As I call the hotel the first time I get the run around.  The second time, I get a voicemail.  Finally I wait a day, call back and now I get an answer.  I speak with a Sean Noonan where I ask about the charge.  I stated what I was quoted.  Mr. Noonan's response was that I had accessed the mini bar, used toothpaste.. opened a bag of cashews... and opened a bottle of evian water.  As I explained to him, that none of these items were taken Mr. Noonan stated he would check with his "mini bar attendant" and he would return my call.  He stated he would email me the reciept, but he would be calling me back.

    I never got a response.  As I called back, I was told the same thing, over and over again.  No one called me, no one was friendly after that.  I was so upset.  I finally gave up dealing with the Palihotel Melrose and contacted my bank.  I finally was able to get my money back.  I filed a fradulent claim against the Palihotel Melrose and my funds were returned immediatly.  Never again will I stay there.

    01/12/12 | Link | Rating: 2.0
    44. Priscilla O.
    I got this hotel on a deal through ideeli, $99bucks a night. SUPER good deal.

    I stayed here for 2 nights, & when I came here it was brand new.

    - the bed was super comfy
    - cute decor
    - tv was in a convenient spot
    - rain shower head
    - great location (right when you step out youre in the middle of melrose!)
    - cheap parking (free or we paid a small fee, i forgot)
    -free wi-fi

    - bathroom had no vent (so when showers were taken...it got really steamy. not in a hot smexy way either.....)
    - not many accommodations
    - a bit small

    it definitely does the job of simply providing a place to sleep. but it's a bare minimum type of hotel. I def. would not pay regular price for this hotel, but since i got such a great deal, i cant complain.

    24/07/12 | Link | Rating: 3.0
    45. Verra B.
    Cool Place, I had to book several rooms for a friends of mine visiting from Japan and in general it's a great deal.  Most of the staff are nice if not professional and the restaurant / coffee shop seems to be where the areas clandestine movers and shakers go to meet over drinks and powerbooks.

    The mediocre rating comes from the rooms and the night time concierge.  A couple of the rooms were freezing ( I know its Los Angeles )  the climate control is central which I understand but the concierge basically said there was nothing he could do about it and didn't even offer an extra blanket.  Other than that you should know the rooms are small but quaint.

    08/02/14 | Link | Rating: 3.0
    46. Lisa C.
    Palihouse Melrose is a boutique hotel that provides excellent VALUE.

    This is a great hotel for young travelers (like my East Coast friends who stayed here and loved it). It has very trendy decor, HELPFUL STAFF, simple amenities, and most importantly - it's affordable and in a GREAT LOCATION. There are many things to do in LA, and far cooler things to splurge on while you are traveling on a budget. The lobby is also comfortable and nice to hang out in with a small group of friends (quietly BYOB.) There are plenty of restaurants and many cool shops within walking distance. It is a short drive from all the action in Hollywood, Beverly Hills, and about a 20 min drive to the beach.

    31/07/12 | Link | Rating: 5.0
    47. Bill L.
    I just stayed at the Palihotel on Tuesday 7/24 after getting a great deal on Hotel Tonight. I visited their website so I knew what to expect upon arrival and was pleasantly surprised. The rooms were cooler than I thought they'd be and the location is perfect. The staff was very friendly and the toiletries in the bathroom were awesome. I regret not buying the robe, it was super comfy.

    The Superette Cafe in the lobby makes a killer Iced Americano to jumpstart your morning and serves fresh snacks. It's more than adequate.

    I don't know what the big deal is about not having a phone on the room, the place is so small that if you need something you can run down to the front desk or just use your cell phone. Who, in this day and age needs a landline? The wifi may not be lightning fast but at least it's free.

    I was disappointed that I was only staying one night. I can't wait to go back to LA and stay here again.    

    If you're a needy person that requires room service and likes to bother front desk people this probably isn't the spot for you and you probably won't fit in with the other guests. Do some homework before you travel.

    27/07/12 | Link | Rating: 5.0
    48. Brooke P.
    I'd lived in the Pasadena area for several years, and came back to LA to visit for a wedding. I was looking for budget accommodations, and to spend time in a part of the city that I'd never lived in. Palihotel offered a great promotion on Jetsetter, and is in a great location.

    I'm hoping that Palihotel problems are because it's new, because it has great potential. Its problems are in the details: the hotel is well designed, and my room had a nicely appointed balcony overlooking the street (with no patio furniture?). The bathroom had a nice skylight, but the toilet smelled like the hotel was experiencing serious plumbing issues, the faucet water was yellow, the stopper in the tub was always down, and the bathtub faucet was crooked. On top of that, the lighting in the bathroom was far too dim, and ladies will know that a bright bathroom mirror is essential. The labels on the complimentary shampoo/conditioner flakes off when water hits it (made of matte paper?)

    Instead of bedside tables, a spinning stool. Instead of a closet or dresser, a ladder with rungs. Instead of curtains, a roll-down blackout (no middle option to let in ambient light?) Instead of a phone, a postcard with the hotel's phone number asking you to use your cell to call the front desk.

    There is a way to do a budget boutique hotel, but this is not it. It appears that the hotel was converted too quickly for these careful details. I know from experience that there are better deals elsewhere in the city that offer as much charm with more comfort for the budget traveler.

    30/04/12 | Link | Rating: 2.0
    49. Jean B.
    Stay August 17 2013. Room 214.

    Did pay a bit more than the usual rate at about $239 per night. After parking fee ($20) and taxes, stay came to close to $300/night. This does place expectations differently than those who reporting getting a room for low $100's.

    At the price point above, this may be a disappointing hotel, which appears as a remodeled motel or apartment with scant amenities (no pool, no gym, no in room temperature control, no in room telephone). The bathroom small as a converted traditional apartment bath. The large shower head was a nice touch, but the poor water pressure control was not. The towels were ripped/worn.

    The room itself is fun and comfy, but a bit small and ours did not have a couch in room; most others do. There is a nice balcony with a non-view of the alley. The decor is cute, but more quirky and DIY Etsy-chic than luxurious. Unlike other reviewers, I was not impressed by the bed or bedding.

    PROS:  The room had a smaller wall mounted flat screen TV with good cable choices; free wifi. The clientele is generally younger and chill atmosphere (again I say chill but not exactly happening). The neighboring area has a lot of shops and the location overall good. The downstairs restaurant is a big plus to the Palihotel, and possibly the saving grace of our stay with delicious plates to make any epicurean swoon.

    The service is not bad, but certainly not up to solid but do not expect five-star service here.

    --Final word--
    This is a cute and fun, relatively low priced, easy going alternative. But, unless you get a room for less than $200, likely better to stay elsewhere.

    20/08/13 | Link | Rating: 3.0
    50. Krista J.

    1. Bed is comfortable and rooms were clean.
    2. Location is great.
    3. Front Desk Attendants were so professional, enthusiastic, knowledgeable and personable. Most memorable was Angel. He's a great representative for the Pali-Group.
    4. The Restaurant that shares a space with the hotel is phenomenal, Hart + Hunter is jewel of a place!


    1. Dark Rooms.
    2. No temperature control in rooms or telephone.
    3.Thin Walls.
    4. Upon check in like every other hotel in the states you check in with a credit card. We checked in for three nights at $215 a night plus taxes they put a hold on the card for around $750 which is customary and a normal procedure. They also asked for an extra $100 a night for "incidentals" to be placed on a card. We checked in using an actual credit card and put the "incidentals" on my debit card. I found that an odd request because I travel so much for work and never have been asked for " incidentals" in advance. We obliged and checked in. The second night of my stay for no reason my debit card was charged $599 dollars. I had no access to funds because they were on hold with the hotel and couldn't get them until the bank and the hotel sorted things out. This was a huge inconvenience when traveling to be missing $599 from your account.  This happened on Saturday evening and had to be in LA until Monday missing a good chunk of money out of my account. Upon finding out Angel who really is an Angel said he would fax the bank so they could release the funds.  Angel did in fact fax the paper work but the bank never got it. I called four times that day asking them to resend and also called my bank, spent two hours on the phone in total. Monday evening I called and they said the fax machine had been broken all week, hence why my fax didn't get the bank. The next day I called the manager Fernando to get this resolved and he acted like I was burden and taking up his time and that my complaint was nothing to worry about. I am in the service industry and he did not care about what I was saying I was very calm explaining how his staff had tried to fix this problem and I needed him to send the fax from the Pali-Hotel. He turned it around that it wasn't a big deal what happened and he would get it resolved. I paused and said, "do you want to listen to me about this or not?" The problem did not get resolved until a full day later still with out funds. Angel got the Pali-House to send a fax and then the funds were released two full days after my first complaint. Fernando, also said he was going to reprimand the attendant who said the fax machine was broken and I found that odd that he was blaming the problem on the attendant not the fact that fax machine was broken. Angel like a true professional followed up with in an email and I never heard from Fernando again I thought maybe a coupon for a next visit would be offered since I spent over three hours in total on the phone dealing with this. I will not stay here again due to the treatment by the manager and the money I was without during my stay. Angel thank you for being a true professional and if you ran the whole hotel I would be back again.

    16/01/14 | Link | Rating: 1.0
    51. Misty B.
    I found this place when I first moved to LA and was looking for an apartment. I was using the HotelTonight iphone app for low prices and got lucky finding this gem.

    I was exhausted and completely out of my element but this place helped with its fantastic customer service, eclectic and amazing design and comforting beds. This was my first taste of this type of hotel and I loved it, it made me excited for LA, the unique, individualism, open-minded lifestyle that I was hoping for!

    The front desk was great, they helped clue me in on the rooms as well as giving me a few ideas for apartment searches. I could have talked to the guys working forever.

    The design was so fun and unique, it felt like a combo of industrial, masculine, sherlock holmes-ish... i don't know what you would call it, other than straight comfort. Sure its simple and isn't over the top with amenities but there are so many clever additions in the room & hotel or use of design that you can relax and feel more at home versus being uptight and too modern. So maybe it's all in what you're looking for or what your price range is or your style. But I loved it and it helped inspire me to learn more about interior design and adding more fun, fresh, eclectic & clever designs to my own apartment.

    The snack bar offerings in room was dangerous. By that i mean... delicious. Not your typical boring stuff but fun throwback snacks or new age healthy options. Something for everyone, I definitely took advantage since the pricing on items were like you would find in a grocery store versus a theme park. ie they don't jack up prices for profit.

    They offer Thai massage-which if you haven't had one, it's amazing. It's like assisted yoga stretching and relaxing but deep muscle rejuvenation.

    When I stayed they hadn't opened the Cafe yet, I'm looking forward to going back to try it. The menu sounds fantastic.

    Yea I love it, they have another spot called PaliHotel nearby and I'm super excited they're bringing a PaliHouse to Santa Monica. I like this hotel group, looking forward to seeing what they turnout next!

    12/03/13 | Link | Rating: 4.0
    52. Jerry C.
    By far the worst hotel I've ever stayed at. So bad I paid for 2 nights but left after one. I had a room with 2 single beds!  First floor literally outside the window was the Plato seating for the restaurant. Wine and beer service only and bad ones at that. I've stayed at the Pali in Santa Monica which was quite nice. How they screwed this one up is beyond me.

    03/08/14 | Link | Rating: 1.0
    53. Grace A.
    I want to give this place a 3.5. It's a solid place to stay in an area where most of the hotels can go for $300+ a night. We found this place on a hotels.com app or hotels tonight app. It was only $130 a night so we book it and drove a few miles down and checked in.

    The outside of this place is nice. I like earthy wood panels. Inside was very kitschy. All the walls were hunter green (not my favorite color), but there was obviously a theme going on.

    The front desk guy was nice. He wasn't quite all there. Maybe because he was doing some paperwork and was surprised that people were checking in at midnight. The only rooms they had available for the price we paid was a room with two twins. The guy asked if we wanted to do a $25 upgrade for a queen bed. We said sure.

    So we went upstairs via the old school elevator. When the door opened, more dark green walls. At midnight, this place was looking a little creepy. I was starting to get apprehensive. I imagined when we turned the corner, there would be Jack Nicholson wielding an ax exclaiming, "heeeere's Johnny!" It didn't help that the front desk guy told us this place used to be a hostel.

    I was relieved when we finally got to our room. It was a nice, open space. Bigger than I thought it would be. The room was again hunter green, but the decor was really nice. There wasn't a closet, but there was open shelving with a ladder and hangers hanging on this ladder. There was a little mini fridge right below the shelving with a basket full of Dean & Deluca goodies, toothpaste, mints, a thong and boxers even!

    The bed looked super fluffy and there was a lovely couch under the wall-mounted tv. There was a desk to the left of the tv. With a cool exposed bulb lamp on top of old hard cover books.

    The bathroom smelled like a clean public bathroom, but still public. The best thing about this bathroom was the skylight. It brings in so much light.

    The bed was really comfortable. Initially when I go to a hotel, I'm always itchy. I scratch my skin because I feel so out of place. This isn't my home, I'm not comfortable. I can't imagine all the filthy things that happened on that bed. After about 15 minutes of lounging in bed, I finally settle in and the bed starts feeling comfortable. The sheets were silky and the pillows were cushy.

    I would probably not stay here again because I actually live in LA, but I would recommend out of towners stay here. As a matter of fact, we met two Aussie's on vacation. We gave them tips on what sights to check out. They didn't have a rental car. They were going to see LA by bus. Good luck lovely Aussie couple!

    04/06/13 | Link | Rating: 3.0
    54. Justin M.
    Needing a last minute reservation for one night in LA, I fired up the Hotel Tonight app and found a room at the Palihotel Melrose for a pretty reasonable rate. If my story had ended with my checkout the following day, I could honestly say that the experience had been pleasant enough for me to return in the future.

    Unfortunately, that wasn't the end of the story. After receiving an unexpected charge from Hotel Tonight for $330 a couple days later, and after calling Hotel Tonight to find out the charge had been from the Palihotel for damages to the room, I called the hotel directly in total disbelief. I couldn't for the life of me imagine what the damage could have been at that cost and figured it was a mistake. The hotel rep I spoke with explained that one of the lower windows that runs flush along the floor had been broken. The obvious answer to me was that it must have been broken from the outside since the room was at street level, however I was told the windows were double paned and the outside window was still intact.

    Look, I understand accidents happen. You forget about grabbing a late night snack out of the mini-fridge, or spill cranberry juice on the hotel robe, and often people will deny the fact they were responsible for said accident.

    But I don't think I could have broken a window and failed to notice that fact.

    This is what I explained to the rep, but sadly the sentiment wasn't shared- I was told I must have been responsible and the charge wouldn't be reversed.

    Shocked by the sticker price I asked them to send me a copy of the bill, which they did. After reviewing the bill, I considered the silver lining that they had "only" charged me $330 for a bill that totaled $448 for the window replacement, and was content to lay the matter to rest. I didn't want to waste any further energy on convincing a hotel of my innocence, which I maintained throughout multiple phone calls. Well lo and behold, a few days later I saw an ADDITIONAL charge for $118, the exact difference between the charge I'd been originally been slapped with and the actual bill amount.

    I'm sorry, but in my mind, that is ABSOLUTELY SCREWED UP.

    That's why I ended up writing this review. You have a customer pleading innocence for something that could have been easily perpetrated by a maid with a vacuum cleaner (remember it was the bottom portion of the window that was cracked), and to add insult to injury you charge him a second time to correct THE MISTAKE YOU MADE in undercharging me for the damage.

    Keeping me a happy customer would have resulted in a return trip in the future- 2 nights at the Palihotel and they would have recouped the cost to replace the window. Instead, they've ignored basic common sense and good guest relations and have a 1 star review on Yelp to show for it.

    Avoid this place like the plague people. There are at least 3 other reviews here on Yelp complaining of being incorrectly charged as well, and that's a pattern.

    06/11/13 | Link | Rating: 1.0
    55. Gabby G.
    I have stayed here many times since it open over 2 years ago.  I would give 3 stars if it was for its location.  What I like also like is the west Hollywood vibe of the neighborhood and #1 the excellent cafe Froma next door. For dinner, lunch or breakfast this little deli/cafe/wine bar is awesome. Unlike the in house coffee place-Urgh! 10 minutes to get a weak tasteless Americano made by a guy the owner thinks is hot. If it wasn't for Froma, I would not want to come to this hotel.

    23/09/14 | Link | Rating: 4.0
    56. Monica B.
    Service at Palihotel is excellent . Padius made us feel so welcome and comfortable.
    Worth every penny !

    01/11/14 | Link | Rating: 5.0
    57. Tami K.
    If this place was managed by Angel I wouldn't be writing this bad review. But after requesting that a manager get back to me THREE TIMES and being straight up ignored, I decided to warn others who are actually looking for a night's sleep.

    The couple across the hall had sex for hours the night we stayed there. And I say good for them. That's what people do in hotel rooms. It's the reason I won't let my husband touch hotel bed comforters (ew).

    At 7am before I left, I asked to speak to the manager about the evenings 'disturbance' and the nice guy at the front desk said one would call me when they got in.

    When my husband later asked if he could have a late check to get a bit more sleep (after explaining the evening's fun), he was told by someone who identified himself as the "sales manager" that this would not be possible because they would have to keep the maids there later in order to accommodate such a request. This sales manager insinuated my husband was lying about the incident, at which point, my husband walked away in disbelief. Imagine, a manager accusing a customer of lying about something that stupid.

    When I called back later to again try and speak to a manager, I was told that one would get back to me. But that just so I knew, the hotel was old, the walls were thin, and there really wasn't much they could do about that.

    While that might be true, perhaps they shouldn't be a hotel, then? Since all you need is a place to sleep and a bathroom. Two things. That's it. If you don't have those two things, that's your problem Palihotel, not mine! All I wanted was a little acknowledgement and to let my husband sleep for a few extra hours considering the hotel was EMPTY anyway!

    So my advice if you're reading this is to stay at the Farmer's Daughter!!! Great location, great price, and great customer service.

    04/01/14 | Link | Rating: 1.0
    58. Sarit G.
    Palihotel has become my home away from home while working in LA. I've spent a week here each month since the beginning of the year.

    The concierge are very knowledgeable and personable -- most notably Angel, who remembered me right away, and knows the area very well. He has become that friendly face I'm glad to see every time I visit. All of the staff have been incredibly accommodating with everything I've needed, be it printing documents, or providing ice or an iron. There have only been a couple of times where I've asked for the room temperature to be changed, but it's always been done immediately.

    Most importantly, this hotel is incredibly clean! The beds are comfortable and the linens are smooth, the rain shower is a pleasure, and each room has an ionic blow dryer (if you travel regularly and blow dry your hair, you understand how amazing this is). The location is fantastic, the parking is cheap, and the hotel has bikes that you can use. The restaurant located inside the hotel, Hart + Hunter, is great.

    I have two complaints. The first is that the internet speed/connection isn't great, and the second is that there's nowhere to store your clothing. But I'm here for a week on business. If you're here for just a few days, and on vacation, you shouldn't need lots of room for your clothing and I can't imagine why you'd spend much time on your computer.

    As far as the other complaints people have had...If you need a phone in your room, I really don't know what to tell you other than that it is 2014 and you should probably try and move past that. Yes, the walls are thin, but try finding a hotel in LA at this price point that doesn't have thin walls. And yes, it can be noisy, but you're in West Hollywood! What did you expect?

    All in all, a fantastic boutique hotel.

    14/05/14 | Link | Rating: 5.0
    59. Blake B.
    I was in town for work last week and stayed at the Palithotel.  I liked the spot as it was a boutique hotel so it was pretty small but had a unique feel and flair to it.  The room was pretty basic but decorated cool.  The front desk staff was very friendly.  The only downside was the central air in the building.  When the air was on, it became freezing in my room and there was no way to turn it down.  When I called the front desk they remedied the situation very quickly.

    15/04/14 | Link | Rating: 4.0
    60. KRISTEN W.
    The concierge/ front desk, Angel, was nice, knowledgeable and personable.

    For the price, it's reasonable for the area and parking isn't outrageous ($20) and feasible.

    It's a cute, clean boutique hotel. We weren't there much but the beds were very comfortable and a big pet peeve of mine are crappy showerheads. The bathroom had a rainshower head that was very strong. Perfect!

    The rooms have darkout shades which was nice. I actually slept till 9am which is unusual when I am used to getting up for my child (who wasn't with us at the time).

    No phones in the room but who doesn't have a cell phone.

    Also, you can't regulate the room temperature in your room. Our room was a bit chilly but we called the # they gave us when we checked in from our cell phones, and they adjusted the temperature. We were fine after that.

    The cafe was a bit of slim pickings in the morning. They don't offer decaf or non-fat, sugar-free. Uh, this is LA... you should be able to get that. I can't drink caffeinated or I would be bouncing off the walls!

    All in all, reasonably priced, clean, comfortable beds. I would stay here again for sure!

    19/05/14 | Link | Rating: 4.0
    61. Phoenix A.
    Great place for somewhere to crash while visiting L.A. for pleasure.  Terrible for business.

    Also, good if you want to pretend you're staying in Paris with the low lighting and scary elevator.  

    The rooms are decorated with a modern, Anthro-esque rustic feel.  I was surprised to find a fully stocked fridge in the room, but there was no phone to the front desk and no drawers or closet in which to place my clothing.

    I guess it's ok to assume that I might have a cell phone to make calls, but what if I were on an unplugged vacay?  Unrealistic?  How about a first-world emergency?  Tough shit?

    The hotel is conveniently located on the good side of Melrose with all of the better shops just west and within walking distance.

    Great eats like Animal and Providence are not too far.

    The front desk is super nice.

    The parking for the hotel is a small, underground situation, but there's also street parking that doesn't subject you to reading 50 signs before you can determine whether or not it's okay to park there.

    I stayed here on business but that will not happen again.  The wifi connection was shite and I couldn't conduct any business.  I would have even appreciated some hipster "business center".  

    Other than that, would recommend this place to anyone looking for access to shopping, restaurants, and a central location for doing tourist stuff.

    22/07/13 | Link | Rating: 3.0
    62. Sarah S.
    Nope. Classic example of form at the expense of function. They must have spent all of their budget on design--and not the elegant kind that makes life both more beautiful and seamless.

    If the only thing you needed a hotel for was to take photos of it, this place would be great. But as it turns out, you have to sleep, bathe, and occupy the rooms. At these prices (we paid $300 on hotel tonight) it's just really, really not worth it.

    Sleeping: the beds were comfortable enough, but the only room they had was one with 2 twin beds. Why even have this? why? Also, they had the entire hotel booked (we like I said we got a $300 "deal" to finish out the bookings) on a Saturday night and at 2:30 in the morning a work crew showed up outside to tear up Melrose and replace. I seriously thought it was a earthquake. The hotel gave no warning at all. There is no way they didn't know that was coming. Melrose was closed all morning. All of LA must have known. No discounts, no complementary nothing. Just good old tough luck.

    Bathing: they give you 2 towels and 1 wash cloth. Want more? Call or email the front desk on your own device. Annoying. The bathroom was also really dark--like the rest if the room. Putting on makeup? Checking if your colors match? Trying to read something that isn't backlit? Good luck.

    Occupying: paper thin walls. I could hear a guy next door coughing. No actual closets. Ridic overpriced minibar. No iron in the room. No hair dryer that I could find. They have bikes but you have to pay $40/bike/day. You're already paying to stay there. No phones in the room, which just seemed really cheap even though they tried to pass it off as hip.

    Seriously, unless you get some crazy deal for like $100 or less a night DO NOT STAY here. It's pretty much all facade.

    05/10/14 | Link | Rating: 2.0
    63. Alex C.
    It has been awhile since my stay at the Palihotel, but I absolutely love this place. The rooms are gorgeous, clean and quirky. The staff is great. Only gripe is that there was no coffee available before the in-house restaurant opened, but the person at the front desk pointed me to a Starbucks that was only about a 10 minute walk each way. Highly recommend!

    22/11/14 | Link | Rating: 5.0
    64. Steph C.
    This place was cute. Nice vibe and atmosphere. The rooms are cool, quite small but what can ya do. The beds were super comfy and the shower was phenomenal. The price is a bit on the steep side for what you are getting especially since parking costs $20 per day. All in all id stay here again, only if I could get it at a cheaper rate.

    07/03/15 | Link | Rating: 4.0
    65. Peter K.
    This was a very quirky hotel.  Justin and the other guys at the front desk were very friendly and accommodating.  I was "upgraded" from my Melrose view to the back ally which had a terrace looking over one story dwellings.  Hmmm odd.  I quickly was returned to my original room.  The room was very spacious for the 5 hours I spent in it.  The bed was very comfortable and felt great.  The shower was also pleasant.  Nice amenities.  

    Breakfast was good.  I enjoyed the quality of nuts they used in the delicious granola.  The eggs were delicious sitting on top of the lightly buttered toast.  Yummy bread.

    No telephone (oh well who actually needs a land line these days anyway)
    No charging station for idevices.  (The front desk did offer to charge it for me while I was lingering around)  Nice!
    No in room temperature controls.  My room was the perfect temp.  The other one was 500 degrees.  

    I gave them the benefit and went from 3.5 stars to a full 4.  

    For $170, I have stayed in way more expensive hotels that were way worse.

    25/10/13 | Link | Rating: 4.0
    66. Miriam N.
    The Palihotel is great located at Melrose Ave. The decoration is amazing and eventought they have a few flaws due to commodities such as not thermostat and no phone in the rooms, the crew is very friendly and the downstairs restaurant is amazing.

    04/07/14 | Link | Rating: 4.0
    67. Leah L.
    This place is so not worth the money. It was the same price as the W, so I had similar expectations, except maybe more boutique. Don't be fooled like I was!! This property used to be a hostel and it still seems just like that. At least change out the carpeting for the prices you're charging. I had been wanting to check this place out for a while and was highly disappointed.

    25/01/15 | Link | Rating: 1.0
    68. Petey K.
    I made a late night reservation through hotwire but I guess it was for the next day instead of that night.  The person on the front desk told me to cancel through the website so there will be no extra charge.

    Room looks super cute.   Weird how there was no telephone!  

    No additional charge for parking which is a nice plus!

    05/01/14 | Link | Rating: 2.0
    69. Jeff B.
    This hotel would have got a five star review except for the douchebag valet guy who works there. Our cab had just pulled up out front and I asked the valet guy standing there "hey we are staying here, could you please take this empty bottle and toss it for me?". He gave me a lame look and said "no, find your own trash can". What a dick! Please fire him as he is a horrible representation of your really nice hotel.
    Other than that the hotel was awesome. Nice desk people. Cool rooms. Tub in the bathroom. Small balcony for some fresh air. Close to all.
    Great time at the Palihotel except for the jerk who works the valet stand.
    btw...my girlfriend booked the room for my birthday weekend.

    21/10/14 | Link | Rating: 4.0
    70. Matt M.
    Very small rooms, very thin walls, loud nights all veiled in hipster decor. If there are cool soaps and rooms that appear to be designed by Wes Anderson everything else is ok right? Wrong. I wouldn't stay here again.
    Great beds and awesome shower though. Eggslut food truck is right out front and served the best breakfast I ever had.

    01/10/14 | Link | Rating: 2.0
    71. Iggy B.
    Stayed here the other night and had a so-so time. I'm giving it 4 stars (otherwise it would be 3) because of the the restaurant part. The food is really tasty. Innovative with a home style look. Toasted bread with avocados and trout spread was delicious. I'd recommend making a reservation. Restaurant is definitely on the noisy side.

    30/03/15 | Link | Rating: 4.0
    72. Evelyn A.
    The Palihotel is in an excellent location, has a great restaurant and bar and smells fabulous. Seriously, what's their room spray or whatever? It's sandlewood heaven. The rooms have quirky down pat, with their dark green walls, stacked books and velvet couches.

    All of the above should make it a great experience, alas, we had some pretty big hiccups:

    +You can't control the temperature in your room, it's done for the entire hotel. They have AC, so we weren't always uncomfortable, but it was annoying.
    +We were there during an incredible heatwave in September, and they were doing maintenance and turned the water off for three hours in the middle of the day. They forgot to put a note under our door, so we weren't prepared for it and hadn't yet showered, etc. Quel nightmare.
    +We sent out some clothes for dry cleaning, and they came back a day late... this wasn't the end of the world, but if the event had been the night we were meant to get the clothes back it could have been bad.

    Would I give them another try? Probably because the price is right and they often have Hotel Tonight deals, but the above instances needed to be noted. I will also add, though, that they were sympathetic to the water issue and took 50% off one of our nights. But have you ever brushed your teeth with perrier? The whole situation wasn't the best.

    17/11/14 | Link | Rating: 3.0
    73. Nathan V.
    I stayed at the Palihotel this past weekend, in town for a friends' wedding. Most folks in the wedding party were staying near the venue in Santa Monica, but I wanted a more "Hollywood" experience. It definitely didn't disappoint.

    While not a "full service" hotel, you also don't have to pay for it. The rates were around $200/night which was a steal compared to some places, even those on Hotel Tonight/Priceline. It reminded me a bit of the Ace Hotel in Seattle. Minimalist/simple, clean, hipster, and reasonable.

    There was no pool, nor an ice machine, which was odd. The iron and ironing board I requested was a bit banged up, and the "closet" was a ladder on which to hang your clothes. I had to call down for some "extra" AC one day as the room got warm. Nothing that was a deal breaker, but interesting to note.

    The location was rad. I really liked the shopping along Melrose - an interesting mix of goods from Marc Jacobs to "MOIST for Men", and the Sunday Melrose Trading Post (Flea Market). Not to miss!

    I felt like it was a great place to spend the weekend. I recommend! Also, the restaurant downstairs had very friendly and prompt service and a great menu.

    11/11/14 | Link | Rating: 4.0
    74. Carlos L.
    Great place, great location, great furniture and great coffee...But Guys, please, could you hire some professional people at the bar/restaurant ?
    If you wanna talk to me like shit, take a plane and find a job in Paris...This is California, so don't pretend to be hip and nice if you just have a beard and a communication skills' problem. Thx

    09/05/15 | Link | Rating: 3.0
    75. Hugo H.
    Stayed in the Suite for one night. Check-in was a quick process and the staff was friendly.

    There's free wifi which is always a plus!

    The room was really spacious and had two tables, a couch, and a bed. Mini fridge and plenty of storage space as well. The TV is directly across from the bed which is convenient hahaha

    The restroom was also spacious and had a tub w/ a shower head above. They provide  soaps, bath robes, Q-tips, and ear plugs if someone insists on staying up late watching TV.

    There's a door in the restroom that leads to a balcony alongside the room which is nice if you want to get some air.

    There's no phones in the room which isn't really a big deal. To me, anyway.
    If you want the AC adjusted you have to call them and they'll take care of it within a minute.

    As far as the surrounding area there is a Whole Foods not too far away. And a few of the local restaurants deliver too!

    Parking was $20 and you can come and go as you please.

    I didn't see the other rooms, but I'd definitely recommend the suite if you're looking for a hotel in the los angeles area.

    If you're looking to book this room or just a room in general you can save $25 using the code PROMO25 on the HotelTonight app. Enter it at sign-up! Lots of cheap hotel deals.


    18/04/15 | Link | Rating: 5.0