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Royal Palace Westwood in Los Angeles, CA

Royal Palace Westwood in Los Angeles, CA

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Hospitality / Hotel

 

Company Info:

Rating: 3.24

Address: 1052 Tiverton Ave, Los Angeles, CA, 90024

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    Comments (34):

    1. Luis S.
    Do hotels double book rooms?  I've never had that experience until this week at the Royal Palace.  I made the reservation and gave them my credit card  number 10 days in advance.  When we showed up at 9pm, they made no apologies.  They just gave us a copy of a map to Travelodge more than 20 minutes away.  It was clear to us from their handout and lack of apology that this is a matter of course, not a mistake.

    16/05/08 | Link | Rating: 1.0
    2. Jon B.
    Nothing to write home about. The service here was good, the night clerk was very helpful. Free internet is a plus. The room I had was absolutely massive compared to hotels I've stayed in for the same price. The shower was a downer though, it had options for scolding hot and even more scolding hot. I didn't try the continental breakfast, and just went to the Denny's right next door. The location was great, the bed was comfortable.

    20/03/08 | Link | Rating: 3.0
    3. T-Bone L.
    I expect a bit more out of a chain hotel.  This place reads more like a small budget inn, but I guess it was resonable price-wise by LA standards.  Convenient location and a complimentary breakfast spread.

    15/10/07 | Link | Rating: 3.0
    4. liz s.
    I give this hotel 3 stars because the room was nice.  It was clean and large with a kitchenette.  Nice big bathroom.  The mattress was very comfortable.   I didn't give it more stars because it was noisy and the breakfast was extremely basic.  Our room was on the second floor and overlooked the alley behind restaurants.  It was noisy until the restaurants closed for the night and really noisy about 6:00 a.m.  when the garbage trucks drove through the alley.  They drove through every morning except Sunday.  If you don't mind the early morning noise it was a good room for the money.  Convenient to several good restaurants and tourist sites.

    18/09/10 | Link | Rating: 3.0
    5. Jonathan L.
    Very nice. The outside and common areas are not much to look at but the room was large and comfortable.  The free Wi-Fi was only so-so but that was not a big problem.  The free breakfast was nothing special but was fine and effectively makes the hotel cheaper since you would otherwise have to buy breakfast somewhere.

    25/02/11 | Link | Rating: 4.0
    6. Rishi V.
    I just got back from a one night trip (had to give an exam at UCLA) and stayed at the Royal Palace Westwood Hotel.  My expectations from the place were based on the reviews, so was expecting a room with the just the basics.  But was truly pleasantly surprised!

    The place is located in the Westwood Village just a few blocks from UCLA and everything that Westwood Village has to offer (literally walking distance).  There's a Dennys right next door, all the fast food places right by, Best Buy, Trader Joes, along with fine dining restaurants, theatres, and everything else that you can expect of a big city.  The locality is very safe with people walking around at all times (mostly students) and cops visibly patrolling the area.

    The hotel, from the outside, looks very ordinary - more like a motel.  This feel carries on till the lobby area and the open area on the floors.  But the room was totally amazing, from what one would expect from the outside!  I had booked a king size bed room, but they upgraded me to a one bedroom mini-suite without my even asking!  The suite was on par with any good hotel suite I have stayed in - a fully equipped spacious clean kitchen (with utensils, plates, coffee maker etc.), a well-sized living room with a huge (maybe 42') plasma screen TV, a dining table, comfortable couch (maybe sofa bed), huge balcony (only looks into the next apt. complex), air conditioner etc.  The bathroom was huge, with a bathtub, and even a skyroof (of that's what it's called).  The bedroom was very cozy with another same size plasma TV, dresser, closet, full length mirror, safe, side tables, air conditioner etc, well lit with lamps.  Basically, it had the feel of a very comfortable clean apartment.  Even though my room was away from the street, I could still get street noise and people talking from the neighboring complex.  The only negative thing about the suite is that one has to go through the bathroom to enter the bedroom from the living room.  This wasn't a problem for me, since I was there alone.  There is also free parking for one car (I didn't have one) and complimentary Wifi which works flawlessly (you need to get the code from the front desk to activate it).  The only drawback with the WiFi is that there seemed to be one code per room, so you could use it on only one device (I could use it only on my laptop not my smart phone).  I'm sure there's a way around this but didn't bother to find out, as having it on my laptop was sufficient.

    The staff is very friendly, yet private.  The intercoms in the room get you instant service.  Housekeeping does an excellent job in keeping the place clean.  There is a breakfast spread in the mornings, four kinds of cereal, milk, wheat and white bread, bagels, muffins, danish pastry, cream cheese, butter, coffee, tea, milk, apple, and orange juice.  Except for the toast, this isn't a hot breakfast, but is good enough to jumpstart your day.  The entire spread is fresh and high quality.  

    All in all, this is excellent value for money, and you get much more for your money's worth (compared to the prices charged in the area).  There's nothing really to do in the hotel but to retire in your room.  It's great if you're staying for a night or two, and beyond that if you're visiting with things to do in the area or visiting UCLA.

    04/12/10 | Link | Rating: 5.0
    7. Jon M.
    The Royal Palace is neither royal or palatial.  Having said that, I have been to worse hotels.  Motel 6 sucks, walls paper thin, and seedy individuals renting day to day.  I also stayed at a La Quinta Inn in Costa Mesa when I would study for law school finals since I lived in Los Angeles.  And the La Quinta Inn was a little noisy at night, but decent.  The same applies here.  My wife and I stayed there for two weeks because we were remodeling our condo.  I used to joke that it was the "stinky hotel" but it does smell.  But you eventually get used to it.  On the plus side, the rooms are large.  We stayed in a room with a queen bed, and a separate area with a couch and a TV.  The internet was free but slow.  The parking was free, which is a plus in the area.  Also, you are in downtown Westwood here.  1 minute to Denny's and two minutes to the Napa Valley Grille or to Palomino.  I guess I sound like I hated the place, but it was decent, it was $136 a night and we had a lot of space.  The location was superb.  The staff was very courteous.  I did not hear the other guests once in their rooms.  I did not hear their televisions in my room.  That my friends is worth it's weight in gold.  The only problem was that it kinda smelled.

    09/04/10 | Link | Rating: 3.0
    8. Kalvin C.
    Horrible rooms with cruddy air conditioning. It either blows cold or makes loud noises. The showers have two temperatures,  hot or blistering hot. The continental breakfast seems like it was last weeks tossed out garbage. The parking is horrible, and it is twice as expensive as the hotel next to it. The worse part is the complimentary internet... it works after you've given up trying to connect to it, but it decides to crap out on you when you need to be online. Horrible I am never coming back to this crap shack again.

    10/07/08 | Link | Rating: 1.0
    9. five s.
    I'm giving it four stars because of the amazing  location and low price- but the staff here would get 1 star! When I first arrived they had not charged my credit card correctly and then the odd front desk guy started yelling at me. It was not a good first impression. The wall decorations in the hallways are...interesting. The rooms are great though, modern and comfortable with a suitable bathroom. I am looking forward to staying here again this summer, as this hotel is an 8 min walk to UCLA:)

    17/03/12 | Link | Rating: 4.0
    10. Ticklemee C.
    It's in a nice neighborhood, and Royal Palace is close to the campus. But I've experienced much better for sure. It's so small and when we left for the room to be cleaned, we found the door to our "balcony" was opened! Anyone could have come in and stole all our belongings! And it's not hard either since we were on the first floor. Also, at night it's either too hot or too cold because of the strange air conditioning system. Definitely a nono.

    03/05/10 | Link | Rating: 1.0
    11. Vicki C.
    We spent a night here during a visit to UCLA.  The amenities are basic, the rooms are large and clean, and the beds are comfortable enough.  This is a good place to stay for travelers on a budget who want to be within walking distance to UCLA and all that Westwood Village offers.

    I would have preferred to spend a little more to stay at the nearby Hilgard House Hotel and Suites, but there were no rooms available when we called.

    05/04/08 | Link | Rating: 3.0
    12. Dustin L.
    Wow, people really hate on this place. I feel compelled to defend. Here it goes.

    When I stayed here to take the LSAT at UCLA I found it charming and affordable. They had my reservation on file. The Internet, AC and shower worked just fine. The room was clean and well appointed with a desk, a table and a mini-fridge. The linens were clean and the bed comfortable. The patio was large and had chairs to relax on. Parking was free and I found a spot without a problem. And it was pretty quiet except at night with the window or slider open, then you could hear the soft buzz of the streetlights. No big deal.

    31/07/08 | Link | Rating: 4.0
    13. Debbie K.
    Perfect place to stay for Parents' Weekend at UCLA. Convenient to campus and Westwood. Nice rooms and quiet! Would stay here again. Free parking and could walk to the campus.

    06/01/12 | Link | Rating: 4.0
    14. Jonathan R.
    This place is so centrally located, it's ridiculously low-priced for all the conveniences you get.

    The Royal Palace is virtually next door to a Denny's, an Italian take-out restaurant (don't go there, I've been told), and it offers free parking.  Continental breakfast is served every morning, consisting of different cereals, pastries, English muffins, bagels, oatmeal, coffee, juices, hot chocolate, etc.  The rooms were recently remodeled and the bathroom was clean and had hot running water at good water pressure, the bed was immaculate and comfortable, and the TV and WiFi access worked fine.  Since I was on the bottom floor, my room had a small outdoor patio area with chairs and a table.

    However, I did have a major concern that I hope is addressed before I visit again in the future:

    The rooms need soundproof doors.  Looking at my door from the outside, a visible gap could be seen that not only allowed light in and out of the room, but noise as well.  Since I was virtually right across from the dining area where the continental breakfast was served, at 8:00 every morning I'd hear entire families with screaming children down there slamming, pouring, and smacking their lips as they ate.  Also, the ice machine was just down the hall, and I shudder to think what my poor neighbors were going through every time I activated that LOUD machine.

    With that said... just make sure you bring earplugs.  Other than that, you're about a block or two away from a Peet's Coffee, a 24-hour Subway sandwich shop, Best Buy, Ralph's, Trader Joe's, and the W hotel, which has decent nightlife.

    03/06/11 | Link | Rating: 4.0
    15. Kate S.
    I was a little skeptical about staying here on a recent trip to the Rose Bowl. My boyfriend booked it, mainly because it was cheap, and the Yelp Star Ranking made me a little nervous. I guess I'm kind of high maintenance. But for a one night stay, it sure did the trick.

    What's great about it is the location. Walking distance to bars, restaurants and, most importantly, In N Out. The rooms are sufficient. Clean, comfortable beds, nice TV (however, does not have Bravo or HGTV), microwave and fridge.

    It looks kind of sketch from the outside and until you get in to your room, but if you're looking for a decent place to stay on a budget, it certainly gets the job done.

    04/01/11 | Link | Rating: 4.0
    16. Law H.
    Standard Rooms in the heart of Westwood Village

    08/06/12 | Link | Rating: 3.0
    17. Mark S.
    The hidden jewel in the heart of UCLA Westwood in Los Angeles. If you are travelling to UCLA or near Westwood then this is the hotel for you. Newly renovated, free parking, breakfast, internet and friendly staffs.

    24/06/12 | Link | Rating: 5.0
    18. Keven W.
    I think overall the Royal Palace of Westwood is very good. From the outside the place looks like a dump, but the rooms are high quality and the prices are great considering the location. The parking though is tight and small and you have to give the keys to the front desk to park out in the front.  My car got hit on the side by accident.

    So the good.  We stayed here for 17 days, 10 days with the travelocity discount of $138.00 and then $149 without it so it was $170 a night, but I booked the full suite. The full suite includes a kitchen, bathroom, living room and bedroom so it was like renting a one bedroom apartment.  The maids were very friendly and nice as they can be. They put out a fire for us and clean and washed the dishes every single day and did not complain about the mess we made.  

    The internet well it was an up and down deal.  Pretty much it was good some nights and very slow others that it took forever to check the e-mail.

    05/08/11 | Link | Rating: 5.0
    19. Terry M.
    We stayed while a family member was at the Medical Center, and were very pleased. Within walking distance  (3 1/2 long blocks) and rooms come with parking. Common areas were kind of spartan, but the room was large, nice, modern and very clean. I found the "older guy with gray hair" to be nice, very supportive and helpful, maybe the previous reviewer just caught him on a bad night.

    24/12/13 | Link | Rating: 4.0
    20. Kristi O.
    Good value.  Don't let the hideous exterior and hallways scare you.  The rooms are large and clean.  Great location - walk to restaurants, UCLA, Trader Joe's, etc.

    09/12/12 | Link | Rating: 4.0
    21. Omar A.
    Stayed here for 11 days while I took a class at UCLA. It's a good little place which is extremely close to everything in Westwood and in a safe location.  The rooms were clean, and the room furniture was in great condition.

    My only complaint is the housekeeping staff...while they were friendly and cleaned the rooms daily, they could be extremely loud.  In the mornings, when you're trying to get that last little bit of sleep in, the housekeeping people are going around speaking loudly with each other and slamming various doors, which can easily be heard in other rooms.

    Minus that, I would stay here again if I needed to be in the Westwood area of LA.

    11/02/13 | Link | Rating: 3.0
    22. Rick B.
    Royal Palace Westwood Hotel in Westwood Village of LA = 3 stars: Right next to the 2-star Claremont Hotel ... this is definitely a step above that offering. And once again, don't take these stars the wrong way - this hotel is self-described as a 3-star hotel and that is exactly what it is. Much newer than its neighbor, this hotel offers TV and telephone in the room. Nice furnishings and beds, the usual amenities in the bathroom. If you are looking for an inexpensive room for the night in a safe area, this is it. Wonderful location (with difficult yet available parking), nice ordinary hotel, and a small lunch room where you can have a decent continental breakfast in the morning. Whenever UCLA has an event, this hotel sells out fast because it is within walking distance. Will stay here again.

    05/09/12 | Link | Rating: 3.0
    23. Tesia J.
    Stayed here for 2 nights with a large group...booked 3 rooms

    The location: walking distance to a lot of tasty restaurants and good shopping

    The service: SUCKED.  The sloppy guy at front desk was incredibly rude and sarcastic. Didn't like him one bit...the older guy with the gray hair was abrupt and also an asshole. If I'm paying giving you my hard earned money--show a little respect freak!

    The rooms: were WAYYYY better than I expected from viewing the place outside (I halfway expected bedbugs!!!).  each had a little kitchenette type area with a mini fridge, microwave, table and chairs etc.  The decor was cool and everything worked and was clean. Very pleased.

    19/08/12 | Link | Rating: 3.0
    24. Jnet L.
    The exterior looks dated, but the room is HUGE! The rooms are apartment style  - so there's a little "kitchen" area with a fridge, sink, and microwave. The beds were OK - comfortable, but nothing fancy. The bathrooms are large and have both a shower and whirlpool.

    The location is ideal - so conveniently close to everything in the UCLA area. There are also a few head-in parking spots up front. It's first come, first serve. Two cars park in a lane, so you have to give the front desk your keys if you take the spot closer to the building.

    I gave the Royal Palace Westwood four stars even though it technically is only a "three star" hotel because of the experience that I had there and the deal that you get for your money. I would book here again for my next trip out to L.A.

    29/05/13 | Link | Rating: 4.0
    25. Zak P.
    Rooms were large, location is very very convenient. Everything you could possibly need is within walking distance. Everything was clean, service was good and the front desk host(s) were both very nice and accommodating. As many have mentioned the exterior is a bit dated, but really who cares everything else was good. We had a group of 8 split 2 rooms and had some extras over to enjoy a kickback before going to Pride and there were no issues. Hard to find much wrong with this place, we will be back again!

    25/06/13 | Link | Rating: 5.0
    26. Alex J.
    We have been staying here for 9 years now. We are frequent visitors of UCLA Medical Center. We had reservations for January 5th 2014. We checked in that evening and the "Lady with brown hair" at the front counter was incredibly rude. She has no business being at the front desk.  We normally see the "older guy with gray hair". He is wonderful and helpful. He has been working there ever since we have been staying there. The way the we were treated by this Lady, we wont be back. The tiverton is way nicer and so much more helpful. They are right up the road.

    10/01/14 | Link | Rating: 2.0
    27. Christina G.
    I can speak of the location -- super convenient to everything in Westwood!  Take a 5 minute walk and you have Peet's/ Starbucks/ restaurants down the way... super easy.  Love the outdoor balcony, fit with a small side table and chair... it's chill.  LG tv!! Nice amenities.  Refrigerator, mini coffee maker (4 cup capacity), microwave... the hallways are a bit cramped but you can make do.  Small amount of parking in the front.

    Oh, and next door to Denny's.  WIN.

    23/03/12 | Link | Rating: 3.0
    28. Caleb B.
    So we booked this place last minute using the HotelTonight app on our smartphone and SAVED $25 by using code: CBOAZ2 not expecting much. It was very clean and the location is superb. Walking distance to Ucla and all the shops and restaurants in the Westwood area.

    The only problem we encountered was that our room had yet to be cleaned because we walked in on the last guests' luggage. Management took care of the issue immediately but still was a 30 minute inconvenience. On the bright side it's a great value for the area and mistakes do happen.

    21/03/14 | Link | Rating: 4.0
    29. Sarah W.
    This is a no frills hotel that does it right! It's sooooooo amazingly clean here I love it. Also my non-smoking room came with a microwave and mini-fridge, which was awesome! Also, continental breakfast in the morning. And lastly, it's so nice and quiet. :)

    If you are staying in Westwood, stay here!!!

    16/10/13 | Link | Rating: 4.0
    30. Pablo L.
    The rooms are large and clean and the location is excellent if you are visiting UCLA or Westwood.  The folks at the front desk are polite, but nothing more.  This hotel is reasonably priced and not fancy.  Skip the breakfast, though, the management hasn't upgraded the offerings for a while.  

    Basically, if you want more, then be prepared to pay a lot more.

    29/09/14 | Link | Rating: 4.0
    31. J A.
    If I could give this place negative stars, I would.
    The worst "hotel" (if you want to call it that) I have ever stayed.
    My 3 year old daughter was booked for surgery early the next morning at UCLA so we opted to hotel it the night prior.
    Parking is a nightmare. In the SIX spots that they offer you, you have to have a smart car in order to fit. Otherwise, you're in the alley! Fun. Here I am alone with my little girl, carrying all my luggage with no help.
    Once in, we get into the TWO PERSON MAX elevator and it is so old. We get to the 3rd floor and once the elevator door opens, it doesnt sit flush with the floor, so you have to set up out of the elevator to get out. As my daughter was doing that, it started to shut in her, tripping her, and trapping me in the elevator. I was lucky enough to think quickly and jam the suitcase as a wedge then started screaming for help. There was a maid on that floor who was able to push the doors back open. Oh, and as they were shutting on my daughter, I attempted to push back like you do in correctly maintained elevators, to no avail. It kept shutting.
    Now to the room. Stunk like crap, dusty and grimy. When I booked, I never asked for a handicap room, however, we were placed in one. There was no tub in the restroom, just this long hose that squirted water all over the place.
    Very small uncomfortable beds.
    When I reached out to the front desk about the parking, his response was "no one has ever complained about parking" Mind you, I had to move my car THREE times upon arriving. Who wants to do that?
    After the elevator incident, I again approached the front desk and he again said "there has never been a problem, but here is my managers name and number if you would like to call him." So of course I call him, and guess what? I cannot get a hold of him, ironically. Next thing you know, there is a "out of order" sign on the elevator and the front desk guy called my room to tell me they were having the elevator technicians come take a look. When I left the next morning, the signs were still up. I had to walk down three flights of stairs, carrying all of our stuff, and assisting my three year old safely down.

    I have never in my life experienced such disrespectful customer service. Elevators need to be properly maintained and posted for this exact reason. Yet, this hotel did not have such. This is a major code violation, which I will most certainly will ensure the proper officials know. Here my daughter is having a major kidney surgery, and the elevator malfunctions, trips her, almost traps me in and they have the nerve to charge me almost $200 and not give a rip about my daughters safety or her being injured.  

    Do yourself a favor. STAY FAR AWAY from this hotel. Overlooking the shower/tub issues and the smell, this place is a hazard. From alley parking to improperly functioning elevators, more people will most definitely get hurt.

    09/05/15 | Link | Rating: 1.0
    32. Tiffany R.
    it looks like an apartment building that's been converted into a hotel. Very overpriced. Close to UCLA but aside from that not very good. Staff was very nice and friendly. This place is in need of a complete makeover. It's very outdated and not even in a vintage or kitschy way.

    01/05/15 | Link | Rating: 1.0
    33. Bri D.
    I booked this room for my mom because she is having a major cancer surgery tomorrow and it is literally 2 blocks from UCLA. When we got here it was 11pm. We came down from Santa Barbara, CA since we had to be to UCLA by 7am.

    There was no parking. There's only 6 spaces to park in front of the hotel. The only other place to park is the back alley in between the hotel and the Denny's next door. The man at the front desk seemed like it was the norm to park in the alley that has not lights at all he said, "Just go find a spot in the alley."

    I'm a 24 year old college aged female. I was not excited at parking in an alley that was not lit. The parking spaces were so small that we had to turn the side mirrors in and I had to climb out of my passenger side door because I could not open the drivers side due to a wall.

    The rooms were actually pretty large. I was impressed with the layout. Kitchenette, love seat and ottomans with a flat screen and a queen bed. The balcony is also relatively large, but your view is of a back alley behind Denny's.

    The toilet handle was actually installed upside down. The couch smelled like pure urine. It was so disgusting. I was glad to only be here 7 hours.

    The room was modified for someone that is handicapped. The bed was really low to the floor and the bathroom had a shower with a chair and handheld shower head only. There was no tub at all so the water goes everywhere. I was so upset for my moms sake because she thought she'd get up and take a bath before her surgery. Instead I had to hold the shower hose over my mom while she cried. IVE NEVER BEEN TO A HOTEL WITH NO BATH.

    I walked down to the front desk to complain and ask why we weren't told about the room being modified for someone who is handicapped. The woman the argued with me saying that I booked a handicapped room. I showed her the reservation and she said well that was the only room we had available. I then asked what the rate was for a regular one bed room. She said well the room you got was a suite. I can show you the regular room. I said please answer my question. She said the rate was $159. I went through the roof. We were being charged $209. I was so upset and asked her to honor the regular rate since I did NOT request a handicapped room or a suite. She said she couldn't change it without a manager. I said ok, can I talk to them? She said they don't come in until 9 or 10.

    TERRIBLE CUSTOMER SERVICE. The Asian lady at the front desk didn't even apologize. No I'm so sorry that your mom has to go through this before surgery. No sympathy, no compassion, no, "Let me leave a note for my manager to call you when they get here." It was the blame game. It was my fault I booked the handicap room.

    14/01/15 | Link | Rating: 1.0
    34. Susanne R.
    Stayed here after having a procedure at UCLA. Convenient location to UCLA and a plethora of restaurants, with free parking. Room was very clean, spacious, bed very comfortable, kitchenette. Continental breakfast very substantial. I recommend this hotel. Nothing fancy, but perfect for a pleasant stay. The only thing I would say could use improvement was the bathroom mirror had very poor lighting.

    13/03/15 | Link | Rating: 4.0