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W Los Angeles - West Beverly Hills in Los Angeles, CA

W Los Angeles - West Beverly Hills in Los Angeles, CA


Step outside to The Backyard and WET, the perfect escape from the sprawling city. Sip and savor under the sun, take a dip in the pool or retreat to an airy cabana surrounded by lush botanicals in this ultimate Los Angeles hideaway.

Escape to 297 redesigned modern, spacious bungalow-style rooms and suites by Dawson Design and Associates. Enjoy stylish surprises in your own residential retreat. Panoramic views of Beverly Hills and vibrant colors awaken the senses.


Company Info:

Rating: 3.65

Address: 930 Hilgard Ave, Los Angeles, CA, 90024

    Hotels in Los Angeles, CA



    Comments (391):

    1. Alex C.
    In the W Hotel mold, this is a very hip, too-cool-for-school property that does not touch the class and service of some of its higher end competitor. This being said the W is cheaper and, given the lavish size of the rooms in this all-suite hotel, is often a very good deal. Do not expect sedate! Do not expect to be treated like royalty, unless you are royalty! Evidently, being the offspring of the daughter of the son of the 11th son of the 14th Earl of Drogheda, it is not royal enough. Overall, we had a great time. The steak tacos in the patio bar were excellent! There is a lot that would make the hotel better. The valet parking situation is a mess. The restaurants seems to shape-shift into nightclubs leaving you with the patio bar for dinner at times. The constant nightclub atmosphere is a little unnerving, but all things considered I would come back. The rooms are great. The price could be right!

    12/03/06 | Link | Rating: 4.0
    2. Connie W.
    I was in AWE when I saw the room this place provides... I was in love! All the rooms are suites at this location. The room was so beautiful, including the modern and chic look it had. Even the restroom was so freakin hip! I plopped myself onto the bed, and didn't want to move.

    30/07/06 | Link | Rating: 5.0
    3. Happy C.
    Nice place to stay when in La La Land.  Good rooms, fun bar, decent location.

    31/05/08 | Link | Rating: 4.0
    4. HBmarch F.
    I had stayed at this hotel several years ago and wasn't too impressed.  Overpriced and not-so-friendly staff. However, I stayed there on a Saturday night last weekend and noticed a huge change. To start off, the person checking us in was great.  The place seemed pretty vacant, so he upgraded us to a wonderful suite, which contained a separate living room and bedroom.  We don't typically hang out on our hotel room when traveling, but the weather was rainy so we were quite grateful to have the cozy living room. The next morning we ordered room service and were pleasantly surprised with breakfast arriving less than 20 minutes later.  All items were delicious (omelet, oatmeal, coffee, grapefruit--particularly above par). Upon our departure, the valet was very attentive.  It was a great stay and I look forward to staying there again.  I also like the location as I love walking around Westwood and the UCLA campus.

    16/12/09 | Link | Rating: 4.0
    5. K L.
    dinner here was yummy. my favoriate was the arugula salad, heirloom tomatoes, goat cheese and sherry-rosemary vinagrette. the flavors in the dressing will wake you up. I had the couscous, curried carrots, asparagus, harissa, and vegetables (pretty good, esp. the couscous), and the plum cake.

    Besides the salad, you should try those St. Germain cocktails. i think i had about 3 St. Germain cocktails- champagne, St. Germain liquer and soda. These are delicious!

    Also they have very good-looking staff members and an 'interesting' albeit annoying (esp. after 3 St. Germains) clientele.

    14/08/08 | Link | Rating: 5.0
    6. shoba d.
    Located in Westwood, the W in Los Angeles is a pretty cool place to stay.  Rooms are comfy and stylish, and the bar/ restaurant is always happening-- you get a real taste of the L.A. scene if you plant yourself at the bar an hour or two. And I've seen a bunch of celebs here (yes, Keanu Reeves is as beautiful in person).  The vibe, however,  is more movie star than rock star (see my review of The Standard in downtown L.A. ).  What does that mean? The W is luxurious and beautiful, but more sedate and without an edge.  But still a fun place to stay while you're in L.A.

    23/02/06 | Link | Rating: 5.0
    7. Elizabeth H.
    Met some friends for drinks at the W last night.  Admittedly this is not the type of place I would choose on my own, but I'm glad I experienced it.  I had a Honeytini to start - I don't usually care for martini drinks, but it felt like the appropriate thing to order.  The best part was probably the slice of pear floating in the glass.  LOL.  But, after that I had a mango mojito - yummy!  Wow.  Although not the easiest thing to drink, it sure was tasty!  Some of the others in our group ordered appetizers, but I was a little surprised to see chicken tenders & fries arrive.  Seems like the offerings would be a little more "foo-foo".  But for the prices that they charge I suppose you can pretend that a $15 plate of McDonald's fries is very "foo-foo".  All in all I thought it was a nice atmosphere - most importantly we all had a good time, but that was probably more because of the company (not the surroundings).

    25/09/07 | Link | Rating: 4.0
    8. Shani D.
    W=WOW!! What an amazing experience. My boyfriend and I stayed here in one of their suites. We checked in at the front desk with Sacha who was incredibly sweet and accomodating. The suite was beautiful with a seperate bedroom and living room area with comfortable couches, both rooms equipped with large, flat screen TVs. Room service was great. We headed down to the bar (Whiskey Blue) around 10p.m., it was a Saturday night. We were with a group of about 10 other people, we told them to come a little early (around 9ish) so they didn't have any trouble getting in. We were able to secure a couch with a table and 2 additional lounge chairs by the dj. One thing I really like about this lounge/bar is that you can have a comfortable place to sit without having to spend $500+ on buying a bottle, which is ridiculous. The music didn't start off great, but by about 11p.m. the dance floor was packed and the music got really good...hip/hop, mash-up, top 40 type stuff...good music to dance to. Our cocktail waitress was ok, it was a busy night so our drinks would sometimes take a little time...I would recommend going straight to the bar to save time. I had initially reserved a cabana by the pool for the next morning...unfortunately my hangover wasn't going to allow me to leave my bed all day...so we had to cancel, they were very accomodating and didn't give us any hassle for cancelling. All in all, we had a W-onderful experience!

    18/07/08 | Link | Rating: 5.0
    9. Sloane R.
    The W is the reason why I am obsessed with Barry Sternlicht.   This hotel, along with the Viceroy, makes me almost wish I was one of those people who has such a fear of commitment that they just live out of hotels!  The bar is awesome, although the bartender was giving me and evil eye the whole night (apparently she hit on the guy I was with last time he was there - of course I joyously took advantage of this knowledge to look as fliratious by my company as possible.  Yes, i was much cuter, but come on, she got points for being a twig.) Suffice to say, stay here if you get the chance.  If you don't get the chance, you have no excuses to at the very lease get a drink here!

    01/05/06 | Link | Rating: 5.0
    10. Pamela M.
    One of my favorite hotels in L.A!   I love the decor of the hotel and rooms.

    27/09/06 | Link | Rating: 4.0
    11. Sam D.
    I am a Platinium Starwoord guest from London and used to travel to W Hotels around the world (Sydney,Chicago,NY), the LA hotel has very nice rooms, they are actually suites, however the service is really pretentious and not very helpeful, expect for the concierge which was a nice lady with good tips. It feels like a nightclub inside to be honest, however its still very enjoyable and the neighbourhood is nice, as well as a complete gym and small pool outside.

    24/05/08 | Link | Rating: 4.0
    12. Manali K.
    Ive come here a few times with the cousin who has plentiful hookups with points at the Sheraton, so we have partied here a couple memorable nights. Both times, I was terribly, awfully hungover the next day. The day after the Cal-Stanford day, which we celebrated at this hotel, I think I had the most awful hangover of my entire life, caused by mixing such lovely beverages as champagne, whiskey, and rum. yuck! We stayed in the penthouse suite which was rock star fab! It had the best view of the city and accomodated many of us. Now I know why Lindsay Lohan et al choose to live in hotels rather than apartments- this is where i would live permanently if I could afford it. Great service, luxurious beds, awesome bathrooms, the works. I even spotted some B-list stars like Dave Navarro and Dolph Lundgren in the elevators. LOVE this place, and if i hope to come back here some day again.

    06/02/07 | Link | Rating: 4.0
    13. Roger G.
    Typical... very eclectic in style and very trendy....lots of nobodies walking around in style (including myself!). My best area is the entrance with all those welcoming comfy seating areas to check out all the new comers hoping to see a star! W is tucked away in a quiet residential/condo-ish area...just around the corner from UCLA.  Not bad, but their hor d'oeuvres did not shine at all except for their hot crispy and oily french fries...Worth hanging for drinks in the smoking pool area and side semi-open-air smoking area.  Not bad for a couple of drinks to meet up before a real LA-style extravaganza!

    21/10/06 | Link | Rating: 3.0
    14. Nancy M.
    expensive but if the budget allows, go for it - you will be happy!  i got a Fabulous Suite, which was gigantic - big living room area, office room, bedroom and of course bathroom (2 sinks) and a little bar area
    i checked in early and didn't want to wait, so i took a room on the 3rd floor, meaning the bedroom was especially dark and the lights have to be turned on individually (i.e. not a switch at the door of the room) - next time i will wait for a higher floor to get a view of something besides a wall
    some other reviewers said they felt pressured for tips, but i found it quite the opposite - the room service staff member who brought my breakfast pointed out that everything was already included on the bill (so i tipped an extra $3 for her honesty!)
    the yoga/pilates class on saturday morning by the pool was great, although i'm still a bit sore 2 days later - you get a coupon for a free mimosa as a reward and i definitely worked for mine
    it's great to be in westwood too (i think the lady reviewing from July 20 was actually talking about the hotel in hollywood, and the name of this listing should probably be changed to make it clear it's the one in westwood)
    i did feel a bit ripped off by the $35 valet parking (no self-service available) and $7.50+ for a local phone call from the room but those are my only complaints

    25/07/11 | Link | Rating: 5.0
    15. john h.
    This W located in Westwood a few blocks off of the busy, downtown Westwood area is a pricey-but-worth-it hotel.  Owned by the Starwood chain, they make sure each hotel has the ultimate in style, sofistication and service.  
    I've stayed at the W in Waikiki, on Lex in Mid-Town Manhattan (the noisiest location for a hotel EVER) and the downtown Seattle locations, all are consistent with luxurious rooms (The New York rooms were extremely small though, but the Penthouse is my dream apartment if I could have a penthouse in Manhattan, my god what a view).
    This W has a great entry staircase where the fountain runs down underneath glass stairs, so it looks like you are walking up the water, which when you are drunk can be VERY entertaining.  Kudos who thought that one up.
    This location can have some slow desk service and even slower Valet, but you have to give them credit, it can get very crowded and crazy and they do a pretty good job of keeping up.
    I was faced with a last minute project one night and the desk crew let me go into the front office and sit at their computer and finish my project.  They went out of their way to make sure I had what I needed, got all my messages and on one embarrassing occasion made sure I made it back up to my room after some "bad alcohol" was imbibed.

    18/10/06 | Link | Rating: 4.0
    16. Matthew C.
    Really a dashing place, where everyone WANTS to know your name. Who is that guy with the hot chick? Who is that asking for a limo, etc. I had a "two-day meeting" with a friend who I thought was super fly, and we stayed there, went to the Standard, and some other bars on Sunset, ate at nice restaurants... and it all started at the W Hotel's poolside. I really like the pictures of the place, but for some reason it doesn't look like that as much in real life. Don't get me wrong, it is still a nice place! The rooms are standard, but maybe that's because that was all I could afford, ha! I am impressed, but my favorite is in SAN DIEGO! -Matt

    08/12/06 | Link | Rating: 3.0
    17. Monik P.
    i love this place.  Great service, friendly staff and very neat decor.  I tired the lounge and the restaurant. Wonderful and fun rooms. It is in a very convenient location if you do not have a car.  I went to stay with a friend and the parking was way on the expensive side. I would definitely go there again!

    10/10/09 | Link | Rating: 4.0
    18. Berna T.
    I had an "eh" experience at the bar here...although the drinks were delicious, I'm sure they were pricey (standard W protocol!) but I wasn't paying so I can't really complain.  Very stylish, though I can't say I appreciated the open "once-overs" that the girls like to give...then again, it's not exclusive to this establishment - it's LA, baby!  Very sexy decor, but nothing standout.  Maybe I've seen too many W Hotels.

    23/08/06 | Link | Rating: 4.0
    19. Jonathan W.
    one of the best stays in a hotel i've ever had and will plan to stay here every time i have to visit la. sexy lobby - sexy rooms - sexy people - sexy sexy sexy - oh and the poolside bar - sexy. my room was gigantic - felt like i was in an apartment and totally not in a hotel room. glamour! recommended! ah - can i live there?

    29/10/08 | Link | Rating: 5.0
    20. Dale K.
    As a longtime resident of LA, I've never had a big enough reason to stay at the W Westwood.  Now that I'm in SF, the opporutnity presented itself.  I'm only going to comment on the hotel check-in staff and the staff at the Backyard (poolside bar/restaurant).  I know the horrors that other Yelpers have experienced with getting into this joint just to get a drink.  However, pulling up on a sunny Sunday afternoon, the front desk staff (my gal, Joey) was very pleasant and kindly offered me an upgraded suite (what little status I have with SPG got me this little reward!).  Anyhow, the suite was super spacious (as a lot of rooms here at this hotel are since it's a converted apartment building) and had all the nice little accoutrements (sp?) that the W is usually known for.  After a quick change of costume into my boardshorts, I met my colleague down by the poolside and spent the next 2.5 hours basking in the SoCal sun (though it wasn't totally warm this particular day... the vitamin E of the sun was very welcomed!).  The waitstaff kept the Peroni's flowing and there was enough eye-candy at the pool to keep us boys attentive...

    On the way back to my hotel room... I ran by Joey again and asked for places to dine (I know, I know... this is the concierge's job... but Joey was right there....!!!).  She was cool enough to chat it up with us a bit... a simple action like this always makes me feel appreciated.  

    Whiskey Blue was a bit slow at 10pm on a Sunday night.... so nothing much to report here.  But the night ambience of the bar area is cool.

    One other silly point to share... in the elevators, you can little watch yourself in a snapshot-by-snapshot video.  Nothing like a little elevator ride to remind that you can be the star of your own cheesy video!

    01/04/07 | Link | Rating: 4.0
    21. Taro N.
    4 stars if you can get in. 0 stars if you can't. guess is that if you try to come here often enough the overall rating will get very close to 0 without actually hitting 0 (remember that Monday night at the bar? yeah that was awesome).

    ridiculous door policy as everyone has mentioned. if there were 500 playmates staying here on the same night and they had replaced every toilet with a suitcase full of gold bricks, the security would still be too tight. but once in you know what - the bar is pretty cool, as you would suspect. and the scenery is ridiculous. i don't mean to be that guy but if you were from out of town and you only went to the bar at the W someone could tell you that beautiful women grow on trees in LA and you'd probably believe them.

    22/03/07 | Link | Rating: 4.0
    22. Stacy H.
    It started out a typical night. Got here around 9pm for appetizers. We ordered fries and 2 lavendar margaritas. The lavendar margaritas lacked the taste of lavendar but they were strong. The ambiance was fantastic - very sleek modern design and attractive people in all directions. After finishing drinks we decided to head to the bar and switch to martinis. 2 martinis later and we were taking shots of Petron with the gorgeous bartender from texas and getting stock tips from IBankers. It was a productive evening. By the time it was 11:30 though we got kicked out - you're not allowed to pass out at the bar apparently. And at 11:30 the night was just getting really good here......I'll definetly be back minus a few drinks.

    17/12/06 | Link | Rating: 5.0
    23. Helen C.
    Parking can be tough & valet is really not the best option given the chunk of change you have to pay.  But otherwise, I really liked the place.  No attitude from the hotel personnel & the drinks -- my word, me likey!  I had some blueberry concoction with blueberry puree, mint leaves, a spritz of soda & vodka.  It was so good I vowed to become an alcoholic on the spot.  The food is good as well; try their buffalo wings which are surprisingly good (or maybe I had one too many blueberry drinks?).

    05/05/07 | Link | Rating: 4.0
    24. Lisa H.
    Whatever Whenever......What's not to love? My stay here was awesome! I can't wait to come back!

    16/08/08 | Link | Rating: 5.0
    25. Eric t.
    Very nice lounge, good drinks, nice and friendly staff.  The crowd is the typical LA-douchebag / JuniorAgent wannabe crowd though.  Love loungin in the chairs and small tables but they are reserved on the weekends. Weekdays are way better.

    29/02/08 | Link | Rating: 3.0
    26. Andrea B.
    I never stayed in this actual hotel but I have been to their bar/lounge twice.  Very trendy, hip and modern.  The bar is wonderful.  However, I think it's become more snooty since the last time I've been there and you have to pay to get in now.  Whatever.

    04/04/08 | Link | Rating: 4.0
    27. Tom P.
    Our family stayed for four nights in a suite.  While we enjoyed our stay, we will probably not be coming back.  Our room was comfortable and clean.  The staff was generally polite and service-minded.  The facilities were definitely tastefully done and "cool".  However, the the pool was converted into a plastic ice skating rink.  We were able to use the pool at the SLS hotel, sister to the W, and that was fun.   There were a few things that didn't sit well with me for the price we paid:  first, the concierge staff was haughty and rude.  In my first interaction, I wasa genuinely surprised at the attitude because I was so used to over-the-top concierge service from the Four Seasons and other high-end hotels.  Second, the prices at the restaurant were outlandish: $20 for a waffle or $7 for coffee is silly; the flip-flops in the room mini-bar were $20....seriously?  I guess we're just not movie stars, because we care.  I have an expectation that if I pay a lot for a room, I'm not going to get ding-dinged for every little extra thing I want.  The third issue I had was the drain in the bathroom shower:   It didn't drain as fast as the water came out and so in every shower I took i was ankle deep in water.  My benchmark for a great hotel remains the Four Seasons and I will be seeking them out for our family's next vacation.

    02/01/12 | Link | Rating: 3.0
    28. H. C.
    ok....so let's start this one out on a happy note.  gf's 31st b-day.  definitely a happy note.  line outside to get inside.  not such a happy note.  safe to say we declined on the valet parking and walked our booties a couple blocks down.  walking never hurt anybody.

    drinks weren't too bad.  but i guess that's just b/c i was drinking beer.  stella's were only 6 bucks.  not super expensive, but no cheap either.

    they def play bootyshaking music here.  i think it was like top 40 central, but that's ok.  the "dance floor" is definitely teeny tiny compared to the overall size of the place.

    i just have to minus two stars for the crowd.  well i guess more specifically a specific group with a specific person.  homie just would not let up.  drunk people should not be allowed to talk to people.  there should be some rule about that.  and i'm not even talking about him talking to me.  he was terrorizing my gf and like literally followed her, grabbed her arm and just would not give up.

    sad to say i had to break out my ghetto fab attitude and cuss that fool out.  daang.  really didn't want to, but the situation required it.  and just a side note....i'm not a hater if that's what you're thinking.  if you know me....you def know i don't hate on guys.  i welcome all....just not if you're drunk.

    so i'm just bummed that i had to only give three stars b/c the place is gorgeous.

    04/05/09 | Link | Rating: 3.0
    29. Shou M.
    Geez, I feel like I'm gettin all Hollywood on yall. The other night I was VIP at Sutra, and last night we ate at 930 inside of The W and got 4 bottle service at their lounge.  Don't trip though, I'm still down to go to Saddle Ranch at the drop of a hat, or even the Boogie in Anahiem if you really want me to. Okay, maybe not the Boogie. But anyway, this place was GREAT.  The dinner at restaurant 930 was delicious. I had the braised short ribs, and my date had the duck (wtd..!).  The ribs were really good; spiced well, and the meat was extra tender - no knife necessary.

    After dinner, we made our way to the lounge area where we started with straight shots, then went on to pop bottles. The lounge is a fairly large open area with ample sitting room.  The DJ was playing a good mix of music. I was shocked to hear him play Jay Z's Song Cry! ''I can't see it comin down my eyes..''...Excuse me for a second......sorry..

    OK I'm back! The crowd was good and diverse - From young and ambitious, to older and reserved.  Overall, this place is great.  Nice decor, good drinks, good looking women. Between the valet, dinner, and drinks, be prepared to spend a couple hundred at the minimum.

    27/07/08 | Link | Rating: 4.0
    30. Ade O.
    Nice pool. Very friendly staff. Awesome!!!!

    10/08/08 | Link | Rating: 4.0
    31. Dottie D.

    while i love bliss, i seperate it entirely from the W.  my W rating is based on the bar and the restaurant and the general feeling from my countless times inside, though i've never stayed here.

    i'm just not impressed.

    i've stayed at a lot of really swank hotels.  i've dined at some gastronomic delights.  the W just does not live up to the hype or what it should be.  the food was fine.  the bar was fine.  but, come on - this is the W.  fine just does not cut it.  the prices are W prices.  the scene is W scene.  the substance falls far short in every capacity related to the bar, the drinks, the food, the service, etc.  skip it and go to a classy hotel like the avalon instead.

    15/05/07 | Link | Rating: 2.0
    32. Emily M.
    Ok, so I went to UCLA, so I have an affinity for this location...to all those who say this location is stupid.  It may be a little out of the way, but I think Westwood is the best college "town" ever, and it's actually quite close to Bel Air, and obviously campus. This is where I always stay when in LA.  It's less sceney than other places, a little more chill than the Viceroy, much more chill than Beverly Hills, and WAY more chill than Hollywood. Restaurant is quite good, esp for breakfast.  Service is spotty, but usually attentive and friendly.  Highlight was whenI was in town last for one night, and nice check-in guy gave me a giant penthouse suite for whatever normal room rate I booked. The room was killer, and you could tell that dirty, dirty things had probably happened there before. To boot, it makes my favorite run a breeze: UCLA perimiter + Drake stairs.  I'd recommend...it's got ambiance without the attitude, reasonably priced, good service....and it's in Westwood!!

    06/08/09 | Link | Rating: 4.0
    33. Dth S.
    the W has honestly never let me down&this location's no exception. i've stayed in many differently set-up rooms at the W everywhere&if u like 'modern&clean' type of decor, u'll luv their rooms. the service is of course great too.

    17/10/10 | Link | Rating: 4.0
    34. Gina K.
    After spending a weekend in LA, when people have been asking what the highlight was, all I can say is, "The room."  Our suite was SO cool that I felt cooler just for staying there.  My bf couldn't stop raving about the attention to detail: the dimmer on the lit-up table, the mix CD that came in the CD player (and they apparently have a whole CD and DVD library you can rent from), the extra toilet paper roll in a little bag labeled "the backup plan," the doorbell so you actually hear when the cleaning service is going to come in, the punch at the front desk, etc.  The pool was a little small, and the bouncer at the bar downstairs wouldn't let in my friend in a collared shirt because he was wearing flip flops, but otherwise our stay was fantastic and I'd definitely come back if I had the cash!

    22/10/07 | Link | Rating: 4.0
    35. Paige R.
    I LLLove this hotel. Perfect for late night drinks with a date or a group of friends, they have a bar to the left of the lobby that have private rooms in the back. The pool area is awesome and the rooms here are just HOT! I threw my bday party here and rented a two bedroom penthouse, it was huge. This is my playground.

    05/11/08 | Link | Rating: 5.0
    36. Kat L.
    It's a beautiful hotel and has a great location.  I think the rooms are gorgeous and nicely designed.  You got to love the fact that the W gives you Bliss Spa amenities! It's pure heaven staying there.  The pool looks very nice and tempting.  I would give this place 5 stars if it weren't for the cost, but you pay for what you get.  After a stay here, I am ruined for all other hotels.  Most of them can't hold a candle to the W.  I think the W in LA is the prettiest of them all as well.

    22/09/08 | Link | Rating: 4.0
    37. Wendy H.
    How could I NOT love a hotel with a letter that begins the word: WENDIVA???  

    So the Ws are always nice, but some rooms in certain locations (esp. the ones in NYC) can be tiny.  This particular W is great, b/c I've only stayed in the big suite rooms.  i feel like it's my own little apartment, with a gorgeous bathroom.  I like this W particularly the outdoor patio on the main floor, which generates a lot of media/press.  Its bar downstairs is pretty awesome too, if you like star sightings, this is the place to go.  For me, the indoor restaurant downstairs next to the bar is ideal for business meetings.

    TIP!! take home the little bliss samples, they're great to travel with and they smell mighty yummy.

    SECRET!! they're building another W on the Sunset strip  (this maybe heresay, but let's keep our fingers crossed!!)

    09/06/06 | Link | Rating: 5.0
    38. Yvo S.
    great atmostphere, service and space.  note that the great service does not start until you get inside. The obnoxious and pretentious bouncers who doesn't want to look you in the eye may ruin your evening.  Absolutely love the mojitos and mixed drinks.

    07/03/09 | Link | Rating: 4.0
    39. Heather L.
    So I just got back from spending the weekend at this hotel and I have to say it is soooooo much nicer than the W in San Francisco. Well the rooms at least. They are huge compared to the ones in San Francisco. The night life seems to be a bit better in SF but it was really nice chill scene in Westwood. Everyone was very nice and everything about the hotel was first rate. The gym was nice, the pool was great and the service was excellent. The parking is expensive ($30) but there is a parking lot 2 blocks away that is $7 flat rate for the evening and $14 for overnight. Oh yeah we used it the entire time we were there.

    09/11/08 | Link | Rating: 5.0
    40. Chan M.
    The 5 star ratings is based on the hotel and service.

    I went to LA with my girlfriend to enjoy some fun under the sun.  I decided that I wanted to stay at a nice hotel, so I 've chosen the W-Hotel.  When I first arrived there, the outside looked unattractive.  When I stepped foot in the lobby, I felt like I was in a new world.  My girl friend and I were stunned how amazing the inside looked.  The vibe inside was upbeat for the hip and young crowd...it was like going to a trendy club/lounge.  When we got our suite, the room was perfect.  The room was spacious, trendy, and upscale.  I felt like I was at home, or a home of a celebrity from the TV show Cribs (I'm exaggerating abit). My girlfriend was impress by the room that I was getting lots of luv from her ; )

    Besides the looks of the room and lobby, the services was excellent.  Since I'm not a  wealthy man, and I was trying to live the upscale life for the day, I was treated with the utmost respect.  When I needed service for food and or directions, the workers were fast to respond and went beyond what we needed.

    Lastly, if you are looking for Starz, the W-Hotel had several celebrities that were staying here.

    24/01/07 | Link | Rating: 5.0
    41. Justin S.
    outside : day time :
    pool's chill...
    mojitos are FUCKING AWESOME (one claim to fame i guess...)
    food was amazing too... sweet potato fries, nummmmm
    drinks are BLING BLING Brake your wallet status.

    inside : night :
    bar is sick. clean environment, simple layout, loved it
    good date spot. crowd seemed a little posh for my taste.
    hit the line early, dress to impress and you won't have trouble getting in.

    next time i hit this shit up i'm renting a Bentley and throwing a suit on ;)

    02/02/09 | Link | Rating: 4.0
    42. Will M.
    Everyone seems to have varying opinions on this W, so let me preface mine with a specific purpose:  

    If you have partied all night in hollywood and need to take a taxi to some hotel instead of driving home...

    If that is the case, which I've done a few times and ended up at the W, there are a few things that I like about it:

    1. Almost every time because it was past 2am I was able to get the room at a discounted price.

    2. The room is a great place to wake up with a hang over.  At least you feel like you are in some luxury and not just another hung over partier who shouldnt have done whatever you did last night.  The decor is great, colors are relaxed and rooms are fairly large.  You can lay and relax a bit.

    3. The outdoor pool area/bar is a nice place to wear off your hang over.  Its fairly relaxed around the time you are getting up to get some food and the food is pretty good.  

    Though I do remember a few times we drove there we ended up parking on one of the side streets to avoid the horrible valet that we had experienced previously.

    But, out of all the hotels in LA i've woken up in after partying, I prefer this one!

    10/08/07 | Link | Rating: 4.0
    43. E S.
    Short Version: Great place to stay in L.A.

    Long Version: Like other W Hotels, this hotel is hip and well run. The staff is all professional and the rooms are well kept and exceptionally clean. The difference here is that because there is literally more space to build, the accommodations are more spacious than other branches of the same chain, such as in New York. The bar in the hotel is equally hip and sleek. But what's missing for me is a personal touch. Perhaps that's not part of their design.

    19/10/06 | Link | Rating: 4.0
    44. kay s.
    Loved it....It was free...and who would valet anyways with street parking all up and through?? Its not that serious - park and walk a couple blocks.  There was a line -- but it always helps to know someone who knows someone before going....Music was cool - dranks were expensive...but you gather that it would be.  I loved the bathroom, overall design of the spot and the cabanas...and best of all...it was free...staff was friendly too - it was nowhere near pretentious at all to me.  It was a def. mixed crowd especially age....there seemed to be college students and out of town weirdo professionals...it was real cool....someone/something for just about anyone....

    02/06/09 | Link | Rating: 4.0
    45. aimee g.
    What can I say?? I love my job!  I got to hang out with
    Will I Am, for his new record launch party!!
    I have the tedious job of making sure that the bartenders are doing the job right....I have to be at these launch parties almost every night and be drinking with the celebrities.  Believe me ...life gets stressful when you have to put on a pretty dress with heels every night!!

    28/09/07 | Link | Rating: 5.0
    46. lauren b.
    My 100th review.  I spent weeks pondering what to write about.  Should I write about my festivities in Milwaukee?  New places I've tried around Los Angeles or OC?  This review seemed right.. I've been putting off writing it for various reasons, but as my life hit a "transitional period", this one fit.  The reason I went to the W was to have fun, as girls do - thank you Ms. Lauper for theme music to add to my review..  I certainly did, thanks to my fab three's cheerleading to get me there, and my hairdresser's great idea to go in the first place.
    I've been to the W many times, for industry parties, special occasions, and just to have a  good drink.  I've always left in a great mood, and usually with a decent buzz.  The particular night I happen to be writing about is the night I 'magically' ran into someone quite special.  He noticed me.  I noticed him.  It was a lovely night to 'notice' each other, as the room wasn't packed and conversation could be carried on without yelling.  He bought me a drink, the usual 'skinny bitch'.. and we headed over to the couches.  We had an entertaining conversation, and it wasn't long before we were laughing and making jokes at the expense of others around us.  For a small crowd, it was definitely lively.  And people were friendly.  Very friendly.  As my newfound friend made his way to the restroom, a courteous gentlemen offered to 'rescue me', as if I were in need.  He graciously asked for my phone number, so that he could call my cell phone and that way I could pretend that I had an emergency.  I chuckled and thanked him for his, uh, kindness, and told him that if I were in need of rescue, my friends were nearby.  My friend returned and we continued to enjoy the evening, with strong enough drinks (for me anyway), excellent service, and the occasional 'dirtbag' (his word of choice) passing by.  As the night came to a close, my companion offered to take me to Jerry's for a fruit salad.   But that's another review.  
    So, does this evening skew my feelings for the W?  Possibly.  But what review isn't written with emotion or sentiment?  Boring ones.  And my life certainly isn't, thanks to one fateful night at the W.

    17/03/08 | Link | Rating: 4.0
    47. Darius S.
    After not visiting this place for a couple of years we ended up there with friends visiting LA, the PH suit on the 16th floor are pretty comfy, spacious with updated amenities, kick ass sound system BTW. The lobby bar was dead on the count of being Thursday night but the backyard had a good crowd going. Decided to eat dinner and after couple of tries they got our count right! Service was spotty and slow, but our server was polite and pleasant enough to make up for it.  All appetizers were good, noteworthy ones: seared scallops & also tuna tartar.  Dinner was just OK, short ribs were very tasty, thin crust pizza was just that, the fish...one order toooo dry and the salmon toooooooo raw!  But problem was fixed, dishes went back quickly,  and we proceeded back to the lobby bar which by then had a crowd and live dj.  Over all it was pleasant, however, is this town big enough for two "W"s. Good luck keeping it going.

    27/08/10 | Link | Rating: 3.0
    48. Eleanor E.
    I just got back from a weekend visit to the W Los Angeles.  It was, as expected, a trendy and sleek environment.  Our room had recently been remodeled and it was spacious and relatively comfortable--I think the modern style of design takes away from the general comfort of the furnishings.  You can only kick back so much in plastic chairs and awkwardly angled horsehair couches.

    They had lovely bliss products in the bathroom--I was especially stoked to see a face wash.  This is a first!  No one ever thinks to provide face wash but they always give you nasty mouthwash...The logic escapes me!  

    My other complaint about the room (aside from the aforementioned plastic chairs) is that the lighting is odd.  There is poor lighting in the bathroom, so it was hard to really know what I looked like before I went out to dinner.  And the lighting in the room is scattered, so you had better like semi-darkness or bring a flashlight.  Also, the party scene went on until the wee hours which is great for those doing the party-ing, but kind of tedious if you're tired and just want a bit of shut-eye.  It was loud, and the room could have been insulated better against the racket.  

    I give the W major points for having a free gym with those snazzy cardio machines with built in TVs.  I don't take this for granted anymore, and it was sooo nice to work off my massive steak dinner without being surcharged to death.  It's stuff like this that generates goodwill and makes me overlook the din of rowdy revelers at 1:30 in the morning.

    09/12/07 | Link | Rating: 4.0
    49. eugenia c.
    I've been to the W hotel in Union Square in NY and the one in SF so I had pretty high expectations. Unfortunately this one didn't measure up.

    The first hurdle was to actually get past the ropes. On fridays and saturdays you have to be on the guestlist or have reservations. Obviously it's not strictly enforced because Mark let us in as long as we promised not to call all of our friends and have them mob the place - which is interesting because when we walked in at 10:30 the crowd was tame.That was ok though because we were able to perch ourselves on their lush sofas outside and drink our fancy glasses of champagne in peace.

    Shortly after we made a group decision to "blow this popsicle stand" and paid valet $20 for the 20 minutes we were inside. TIP: tell them that you were visiting a hotel guest and you'll only have to fork out $7.

    24/07/06 | Link | Rating: 3.0
    50. Cheri. A G.
    My SO is a Starwood Platinum member which usually grants us a nice upgrade if available so every time we have stayed here we have had 3 room suites (bedroom, office and living room).  We live in LA but sometimes we go here just to get away.  The last time we stayed here was in a heat wave and we live in one of the beach cities and we have no air conditioning so we decided to stay here and enjoy the AC and the pool.  The pool is especially fun during the summer.  If you like to people watch as I do you will love this place.

    The only negative thing is that there are so many people in the pool drinking but no one leaves the pool....hmmmm.  It kind of reminded me of the Hard Rock Hotel in Vegas just  smaller and no black jack.

    30/01/07 | Link | Rating: 4.0
    51. Amy P.
    I felt like I was on an episode of Entourage when I stayed here. I loved the style of the hotel. When you walk in, there are lounge chairs all around you and even random board games you can play in the lobby! Plus, the lobby isn't too big so you don't feel overwhelmed by tons of staff roaming around...it kind of feels like you own this ginormous home.  Our suite was incredibly nice too--clean, comfortable, and equally stylish as the lobby. The best part by far though was the pool. Though its not large in size, it's a fun atmosphere to be around on a hot summer day. I lounged on a chair and sipped on a beer with the bf while people watching and listening to kickback music. There are definitely some celeb type characters lounging around which provide for some entertaining people watching! Probably one of the best hotels I've stayed at! Even the food here looked pretty darn good!

    20/08/09 | Link | Rating: 5.0
    52. Julie P.
    After staying in Santa Monica during my previous visits to LA, hubby and I decided to stay at the W in Westwood.  We loved this hotel so much that we're going to stay here from now on.  The hotel is across the street from UCLA and within 10 minutes of both Santa Monica and Beverly Hills.  It's in a wonderfully quiet area, which we like because we're kind of tired of staying in the more touristy areas.  The hotel itself is very modern and stylish but has all the comforts you would want in a Starwood hotel and none of the pretension.  The wonderful suite (our room) was very comfortable, and I love the Bliss bath products.  We hung out by the pool everyday, which was so relaxing.  All the staff were so friendly and helpful.  Chris is the best!  For non-guests who complained that they couldn't get access to the hotel pool, I say "thank you" to the staff that enforce their rules.  The pool area isn't huge and if I am paying to stay at this hotel, there better be a free chair for me at the pool.  Anyhow, can't wait to go back!

    17/07/11 | Link | Rating: 5.0
    53. Matthew R.
    I can't get enough of this place.  The decor is very elegant, modern and well done.  Everything you would expect from a hotel of this caliber.  And by "caliber," I mean sub $500 range.

    The thing that sets this W apart from many others is the pool.  This rather small space, with a few cabanas for hire, was a delightful way to spend a sunny afternoon in LA.  Think of it as the Hard Rock pool's little sister. Serioulsy.  Fabulous time.  Gorgeous people. Great drinks (lemonade mojitos). 5 Star service.

    27/11/06 | Link | Rating: 5.0
    54. Jen G.
    Ok I never get tired of this place, it's a tried and true original for me.  Great people watching and always good scene, slightly over--priced drinks, but worth it.  The music on Saturday nights is usually pretty good (hip hop).
    Be careful though, aftre 10pm there's usually a line and/or stringent bouncer asking you if you're on the list to get in (and by "in" I mean into the HOTEL, not just the bar/lounge), so I recommend arriving by 9:30 to avoid any front door fiascos.

    21/04/07 | Link | Rating: 5.0
    55. Mariangela S.
    I stay here because I am a slave to points with Starwood, and for the most part it has been a really convenient location. However, the immaculate room factor comes into question, and for the price you pay I'm not sure the amenities are commensurate. Just feels like maybe, just maybe, they could give you a free bottle of water in your "spectacular suite" or any other suite for that matter. The bottle of $8 VOSS next to your bed gets kind of annoying after a while.

    I will say the service at this W is better than all of the other W Hotels I have stayed at including Chicago and several of the NYC properties. Go LA!

    30/01/07 | Link | Rating: 3.0
    56. Carrie C.
    ZERO stars for the bouncers!!!  
    i went last night (sunday night before presidents day) for a birthday party.  i arrived late, 12:45am, because i was busy moving and i got a little lost going around the block.. anyway, i admit i wasn't really paying attention and walked to the right side of the ropes.  there was no one really around except for 5 bouncers talking to each other and patrons leaving.  i waited patiently for them to either let me in (there was no one around) or tell me where i should go if i was standing in the wrong spot. i finally got one of their attention and nicely asked, "excuse me, but where do i wait?"  i wasn't trying to get in and cut the waiting process, i was just wondering where i was supposed to wait.  the bouncer, without saying a word and looking annoyed, used his head to motion for me to check with another boucner.. .wtf?!?!  at that point, another group arrived and i noticed that i was supposed to go to the left.. so i headed over there... .. luckily, after a minute or so, the guy whow was heading the party i was going in for came out and he got me in.. ..i've heard similar treatment from other people in the party from the W's bouncers.. i won't ever go back there because i wouldn't want to deal with the whole admission process with those A-hole bouncers..

    the 2 stars go to the valet attendants!!! courteous and attentive from the moment i arrived to when i went to pick up my car!!!

    the lounge space was quite impressive.. a lot of room to roam around and chill.

    17/02/09 | Link | Rating: 2.0
    57. Scott S.
    Wow!! This hotel is horrible. Rooms are large but are uncomfortable, small flat panel TV and nowhere to put your clothes. Very cheap decor. Food is outragiously expensive... 75 dollars for 2 burgers and 1 dessert...room service. My a/c did not work and my shower head blew off when I turned it on. A 300 dollar s night hotel????  Will never stay at a W again.

    12/05/10 | Link | Rating: 1.0
    58. John F.
    If your in town and want to feel like a LA player this is a good place to start.

    27/02/10 | Link | Rating: 4.0
    59. lulu p.
    For $299 an evening, you TOO can party like a B-LIST ROCKSTAR.

    Pad around the outdoor patio BAR shoeless and drunk . . . (as long as you're still clutching your Manolos, it's ok.)

    Dial-up the valet to fetch your gold clutch and ciggies from the car . . . (man, this beats any boyfriend!)

    Bail-out friends-of-friends from the wrath of the bouncer-out-front-with--the-velvet-rope  . . .  "He's with ME!  I'm in Suite 1000!  What's your name again?!"

    Order up room service 24 hrs a day . . . while simultaneously eyeing the mini-bar stocked full of goodies.

    If only EVERY weekend were like this!

    18/07/06 | Link | Rating: 5.0
    60. Dan R.
    The people working at the W were very friendly and helpful. Elizabeth checked me in and was especially helpful, even assisting me with a document I needed to scan. The decor of the lobby is fun, my room was big with a nice view of the pool, and it didn't hurt that we saw Natalie Portman in the lobby while she was filming a movie there. Fun. There's also this crazy camera-time-delay-strobe image toy in the elevator that you really need to check out!

    10/06/10 | Link | Rating: 4.0
    61. Jin N.
    NIce decor.  I personally perfer the outdoor patio or the tables further inside than the entrance area.  Some people can seem really snobbish, which is why I don't like this place SO much.  Overall, it's a nice place to just have a drink and look pretty.    Once you get in, there really isn't that much excitement going on.  People keep to themselves and just mingle with their own crew...go with your own entourage.

    01/03/07 | Link | Rating: 3.0
    62. Dalia E.
    Oh! BEST Bathroom soaps and lotions by Bliss. When I stayed here, I raided the cleaning cart and spoiled myself rotten with all their products for months after. If only could've stayed there forever :). Pretty solid spot for a drink, and the simple deco just makes me happy. Love the pool and mini garden terrace, and they keep you supplied with complementary cold water and juices on hot days. Feels like a Carribean getaway and if you have connections, or just flirt really hard, they hook you up with a little Cabana booth with a TV and phone. Fun, fun time.

    07/03/09 | Link | Rating: 4.0
    63. Jen H.
    Excuse my language, but this hotel is bullshit. Complete bullshit. We made a reservation for a birthday brunch a week ago. When we show up on the date & on time, they turn us away saying we can't eat here unless we have someone 25 or older. The oldest in our party was 19. When we made a reservation, they failed to mention this "25 and up" rule. Then another worker says you have to be 21. Then one worker said the restaurant has plenty of tables open. Then they turned the story around & say that theyre booked & theyre going to close in 17 minutes. So the restaurant was only open for an hour? That's horseshit. They need to get their story straight. The manager or whoever she is (straight hair, white, glasses, always wearing a suit), is very unprofessional & rude. Isnt this a luxury hotel? They need to start hiring people with good customer service & with college degrees. Not someone off the street. She'a also made unecessary smartass remarks & the restaurant manager Stephanie, raised her voice at us on the phone. NEVER EAT HERE!!!! Save your money & eat elsewhere. You are trash W Hotel. 0 stars if i could. That is all.

    01/04/12 | Link | Rating: 1.0
    64. Jenn T.
    I agree 100% with Pamela R. The bar area is also pretty cool and they are having screenings by the pool this season which is a great free movie date place (now that cinespia is done).

    28/09/07 | Link | Rating: 4.0
    65. Suo L.
    9:30pm on a Saturday, in a suite on the 16th floor and we get a noise complaint and then get kicked out!  This at a hotel chain that prides itself on "indulg[ing] all of your pleasures and pastimes."?

    What else is there to say?  It's a nice-looking hotel with a bunch of colored lights run by assholes.

    19/11/07 | Link | Rating: 1.0
    66. John S.
    "What time is it? It's Shelburne time!" He says it every time I pull up in my Hertz mid-size class vehicle. His name is D.J. and he is the valet attendent at the W hotel. 2 things here: 1) D.J. remembers my name. 2) He makes me feel welcome even though I am about to park a Hertz mid-size class at the W.
    That is the type of service you will get at the W Westwood if you stay here frequently. It feels like every single employee at the W remembers my name and says "Welcome". I expect it at the front desk but when my pasty ass is laying out by the pool. Hell I am even suprised that they come up and offer me a glass of complimentry iced tea.
    The rooms and room decor is W style. They are spacious and the beds are very comfortable.
    If you are lucky enough to stay in a renovated room, then get ready to be Wow'd. (God i sound like one of those cheesy marketing pieces they have all over the hotel where every word starts with W).ANYWAY......... Take a look at the pics that i posted for the new bedrooms and living rooms. The NEW showers have Peek a boo windows. So if your with a hot chick for the weekend and she is taking a shower then you can see her sillhouette in the window. Voyeuristic but i kind of like it.
    However the layouts can be interesting. This W used to be a dormitory for UCLA students. This means that if you score a suite, then you have one of the biggest rooms you have ever seen. Imagine a bed room that could fit 3 or 4 treadmills.
    The reason why I have to give the W 4 stars instead of 5. The elevators are so fucking slow it is almost gut wrenching.
    Now let's talk about that pool. This place is dripping with talent. Hef's place is right around the corner and I have seen plenty of bunnies hanging around this pool. No I am not talking about the type of bunnies from the Entourage furries episode. (Actually the pool scene in that episode was at the W).

    31/07/07 | Link | Rating: 4.0
    67. Ari H.
    Everything about this hotel is top notch. Great rooms. Good size. Gorgeous pool area. Great restaurant. Awesome bar scene. The best W I've seen and I've been in about 6 of them. The only thing I would say that is a downer is the location. It's really kinda in no-man's land. Not in West Hollywood and not in Santa Monica. If you don't mind have to drive EVERYWHERE, then it should be fine. But at least when you stay by the beach, you have stuff to do right there other than just hang at the hotel.

    15/06/10 | Link | Rating: 4.0
    68. Michael K.
    This review is for the Bar only.

    Owners of the W:  get over yourselves.  Go f*** yourselves even.  Even when there was no one waiting outside (and I mean NO ONE) they would not let me or my nicely dressed friends in unless we were planning on purchasing their bottle service at a table.  (The Standard on Sunset pulled the same bullshit with me)

    WTF are you people smoking.  

    The W used to be a nice place to go chill at the bar.  It was very cool looking inside and while the drinks may have been expensive, at least they were decent drinks.  

    Now ... I have no words.  I guess the W got too popular, or too trendy, and they don't treat people like human beings anymore.

    That is the point at which I will never come back.  

    Another gripe.  Their valet and taxis block hilgard.  They have no right to do this, yet nothing is ever done about it.  They need to set up a more professional valet service that does not rely on blocking a 1.5-lane street.  

    Finally.  If an NBA or a rap star happens to be staying at the hotel, which happens quite often, consider yourself persona non grata.  The W only cares about people with money, lots of it, and an entourage to boot.

    The only reason I'm bitter about this is that I used to be able to walk into the W pretty much whenever.

    (Disclaimer:  if you're a hot female your experience may differ, as it usually does at any bar or club)

    08/01/07 | Link | Rating: 1.0
    69. E L.
    Spacious suites. Beautiful people.

    05/08/09 | Link | Rating: 4.0
    70. Carolyn D.
    Cool atmosphere, cool room, cool service.

    02/03/10 | Link | Rating: 4.0
    71. Tim E.
    We came here lastnight to hang-out at the Whisky Blue Bar. We arrived at 930pm and it was pretty dead. There was some hesitation when they were gonna hold us from entering but I was in need to use their facilities and the bouncer was kind and let us in. Otherwise this review would have been all negative. Once inside the staff were very nice and helpful. I thought the decor was kinda cool but the DJ pretty much sucked 60% of the time. The dance floor was small and carpetted which made it feel not like a dance floor. If you can find parking do it on the streets because vallet is gonna cost you a pretty pennie in these economical times.

    23/05/09 | Link | Rating: 4.0
    72. D D.
    The best staff anywhere! So it's a not just another W. Every single person here is attentive and friendly. It makes the place that much better. Besides that the food is exceptional! The entire menu is delectable. That's rare! The furniture in the rooms I'm not too fond of because it's too mod for me. Not a modern contemporary but like a 60's feel. It's clean and crisp but as far as appearance and comfort, it's not my style. Pool area is on the small side. I had to get a cabana since there weren't any chaises left. But I'll definitely return when I'm back in LA just because of the top notch service I had.

    20/03/10 | Link | Rating: 5.0
    73. Stephanie G.
    We arrived at the W hoping to be able to park in an outside lot to avoid the Valet Parking fee ($32 for overnight guests); unfortunately, there wasn't a parking lot nearby. Second, the University Religious Conference Center was located right behind our bedroom so we could hear the students talking loudly and playing their music. In addition to the noise outside, we could hear guests going on and off the elevator in addition to the toilet flushing from the room above us. On the flip side, the hotel is very posh. I was pleasantly surprised by the size of our accommodation and was pleased with the free car service as well.

    07/06/10 | Link | Rating: 3.0
    74. Katie G.
    I have been to many nice hotels in my life and feel that the W Westwood deserves exactly 4 stars. It was definitely above average and very nice, the bar was nice, the staff was on the ball, and the decor and scene were cool, but it was lacking certain things that separates 5 stars from 4 stars.  

    We were in a mini suite (I think) with two queen beds and a separate living room. It was a good size and the beds were comfy. But there was no natural light in the room (even though there were windows, they were tiny and no sun shone in) and the shower was really really outdated. The bathtub was an old-school white bathtub and the shower head was almost falling off the wall and water was spraying sort of out of control.  In a "trendy" W hotel I would expect more of a sleek glass shower stall type of thing.  The last thing is that the pool was a bit small and outdated. The cabanas and chairs/lounges were perfect, but the pool was shockingly small and old looking.

    That sounded really negative, but those were the only complaints. Overall it was a good experience, but I just wanted everyone to know the specifics. I'm not even a swimmer, so what do I care about the pool? I just wanted to make sure people weren't expecting to do laps in the pool!

    09/07/07 | Link | Rating: 4.0
    75. Doug M.
    The best W Hotel in the chain - I've stayed at most of them and stayed at this one for extended periods several times.  

    The rooms are huge and fantastic, furnishings are tasteful and warm, and the neighborhood is very suburban and relaxed, which is much appreciated.   Found the staff to all be nice and helpful, no attitude.

    Room service prices is crazy, $40 for a burger and coke by the time it gets to your room, but there are so many good food options nearby that you should be taxed for not exploring them.  At least eat down in the bar.

    Street parking isn't possible in the area, it is all permit-parking only.

    05/05/08 | Link | Rating: 5.0
    76. Brent H.
    I've stayed at many W hotels (NY, Chicago, SF) over the years and this is the best of the bunch.  I understand they have recently completed a $10M reno - dunno if that's true.  The building looks like nothing from the outside, but inside is cool and interesting.  The staff is friendly without pretense.  Very helpful.  Rooms are very good - ranging from comfortable to very large and well appointed.  I got an upgrade to the penthouse the first time I stayed there (used to be Starwood Gold).  The room amenities are excellent - two flat screen tv's (perfect for watching NHL and NBA playoffs simultaneously!)

    Haven't checked out the bar or restaurant scene or pool but will.  Like the workout gym.  It's not huge but is nicely appointed with decent equipment, towels, headphones, water, fruit, etc.  

    Only "minor" pet peeve is that the person who tried to brand everything right down to towels and note pads (e.g. extra toilet paper roll in fabric sack is called "back-up plan") went a little overboard . . . .

    Best part of this W is I can walk to my client's office - that's right, I'm in LA with no car and walking to get around.  How very strange?

    06/05/08 | Link | Rating: 5.0
    77. Diana C.
    the bar is nice, but too expensive for college students. the crowd is also slightly older than your typical westwood crowd.

    we went to the w for my friend's graduation party. i would go back on a special occasion, but we would definitely have to preparty to avoid spending a ton of money at the bar. it's within walking distance of most apartments in westwood, so we don't have to deal with their valet parking.

    15/05/07 | Link | Rating: 4.0
    78. Runt T.
    As if we need another W Hotel (Westwood) review - but we do. This place, as much as it rocks when there are people in it, needs a total attitude adjustment. I was here last night with friends and made to wait in a fictitious line to get into an empty hotel bar. HEEEELLLLLLOOOOOOOO?

    When we got to the hotel steps, I told the bouncer/idiot door attendant/wanna-be Hollywood hot-shot that we were meeting friends inside.  He leaned over and asked "what event are you going to?" - WTF does it matter? How bout the it's freak'n Friday and I'm gonna get trashed event ya prick? When I said "i don't know what event there is - we're just meeting friends inside" he nodded then took a step back and pretended we weren't there.

    So, out came the cellphone to have our friends come fetch us.  As soon as she came out to get us, then he freed the ropes and let us up... and of course, no one was inside.  I could have played roller hockey in that place it was so empty.

    Anyway - that being said, ya-dee ya-dee ya-dee, i agree w/ everyone else to the extent that the drinks are your normal nothing special but the expensive $15 well drink price for the honor of being in such a splendidly (b/c it really is) decorated hotel.  This remodeled version is a 1000 times better then what it was a few years back.

    10/02/07 | Link | Rating: 2.0
    79. Angela A M.
    came back for a happy hour this past friday.  i was on the guest list so i hoped it would be a better experience... no wait this time, probably since we got there before 10:00.  they make some of the best mojitos i've had in LA... i can tell it's made right - with fresh mint and lime.

    06/09/09 | Link | Rating: 3.0
    80. Alicia G.
    I loved my experience here. The staff was very nice and I loved the cucumber water in the lobby. The bar was fun. The only thing I didn't care for was that I wanted a Cognac and coffee and they charged me for the coffee and when I asked for a warm up of more coffee they acted put out and charged me again. Not that I care about the cost but the principal of it seemed not very customer driven.

    06/01/11 | Link | Rating: 3.0
    81. Leila T.
    This review pains me.  I am a total Starwood whore and I love love love 90% of the W's I've ever been to/stayed at (3 in NY, both in Chicago, W San Francisco, W Honolulu, and my personal favorite W San Diego).  This W is one of the lower circles of hell however (I also hate the new W in Dallas, but that is a separate story).  And it pains me that this place is so totally full of itself that it must turn visitors to LA completely off to our fine city.  Christ, I hate this place.

    Last night was my second visit to the W Westwood.  The first visit was so awful that I pretty much swore off the place, but an out-of-town friend was staying there last night, so we agreed to meet up with him there.

    Things I hate hate hate about this place:

    1.  Horrible valet service that seems to have no ability to keep up with any sort of demand.  The first visit, we gave up and started driving around looking for a street spot after waiting about 15 minutes in gridlock without ever getting any closer to the valet stand.  Total fire hazard train-wreck.

    2.  If you do leave your car, there is a $14 charge if you are going to the hotel bar.  That's right, they have a standard hourly charge, but they jack it up even further for their bar crowd.  That is a hearty Thank You For Spending Your Money Here!

    3.  Unfriendly, completely ridiculous, full of themselves door people.  What event are you coming for?  Wait, I don't see you on the list.  Our pool area is too full and we can't let you in even though you are on the list.  Bullshit.

    4.  Incompetent waitress who was unable to get 3 bottle beers back to us last night (even though it was not busy at all), so we finally had someone go up to the bar and get them.

    I was pleasantly surprised by the bar food chicken fingers last night.  Tasty.  But really, how hard is it to make good chicken fingers?  No, not worthy of a second star.  Sorry.

    W Westwood, I hate you for being such a bullshit tinseltown embarrassment.  Get a grip.  You aren't that cool.

    02/03/07 | Link | Rating: 1.0
    82. James P.

    This place is tough.  Its a nice venue and getting in is usually speedy.  BUT! the place is always ultra packed and getting drinks at the bar is not always too easy. Hmmm...maybe if i show some leg next time....

    Anyways, this place seems to always be full of 30 something horny white/middle eastern dudes who are hoping to score and hook up in a room above the bar.  I'm not saying this is a bad thing, but it just kinda gives the place an air of sleaziness.  Drinks are pretty expensive. as well.

    nom nom nom,


    20/02/08 | Link | Rating: 2.0
    83. Piper D.
    The staff is uber amazing. The suite we were in was awesome. The lighting left a bit to be desired...hence the 4 stars. The bedroom light wasn't really functional, and the bathroom lighting made getting ready to go out, shall we say: Challenging?
    The pool, though we didn't get to use it, as sadly the weather wasn't that great, had great ambiance, and the pool party with the complimentary lotus vodka, seemed enticing.
    Great time, great service, highly recommend!

    03/06/08 | Link | Rating: 4.0
    84. Donna G.
    i didn't actually have the privilege of staying at the W this time around, but I was there for a company meeting.  My first impression was the place was so cute from the moment I walked in--now which W isn't?  Meeting was in Studio 3 and even the conference room was cute--it was right next to the patio/veranda where we had lunch.  Breakfast was served--yummy danishes, muffins, fruit, coffee, tea etc.  

    Lunch was served on the patio which was fabulous.  Steak, turkey, tuna sandwiches were served.  The french fries and deserts were deeeeelicious!  We resumed the meeting after lunch and about 2 hours later we were served fresh popped popcorn, chips with salsa and some white dip that was yummy & fresh baked pretzels.  The Voss water and soda was never ending--best believe I got ghetto and took some Voss with me.  

    After the meeting, a few co-workers and I had a couple drinks by the pool.  There's an outdoor restaurant called the backyard which was really cool with this amazing fountain.  I guess since all expenses were paid by the company, even the $31 dollar valet parking I'm a little biased as to my rating.

    21/08/07 | Link | Rating: 4.0
    85. Peter G.
    My last visit was a big disappointment - I was invited back by the hotel manager with the assurance that previous shortcomings would be addressed.  Unfortunately, that was not the case.  My only request was that housekeeping would be able to make my room up before noon daily - here we are on day 3, and they have let me down twice. The restaurant was booked up and they couldnt get me in - just seems that their "whatever whenever" service is sorely lacking!

    14/02/10 | Link | Rating: 1.0
    86. Christy M.
    Love this place!

    Great location, speedy valet service and gorgeous suites and room decor.

    Stayed here a while back and literally bumped into the wall of flesh that is Yao Ming the basketball player. Huge. Just like the W.

    17/05/07 | Link | Rating: 5.0
    87. Caroline C.
    Had breakfast outdoor. Very nice sitting and environment. Food was good as well.

    25/10/10 | Link | Rating: 4.0
    88. Liza P.
    This place is the BEST in LA! Typical W deco: sleek, modern design with that damn black rectangular furniture, which I find a bit oppressive, but that is infinitely outweighed by the service.

    I have to say it: THESE GUYS ARE AMAZING! They give you 24-hr room service, they will get your cigarettes, they will drive around LA looking for Bumble and Bumle hair product, they will send a car to pick your drunk ass up from wherever you found yourself at 4am [was is in the hills somewhere?]... The beds have this "dream something" cover so you will sleep like a baby after they brought you back from the aforementioned night out... and all the bath soaps etc are the lemongrass products by Bliss so you're always refreshed after a shower.
    Downstairs restaurant makes awesome breakfast.
    Pool is surrounded by little striped tents with soft couches, and every once in a while you're visited by a sweet bartender who seems genuinely concerned that you may need a drink.

    Sometimes I wonder why you would EVER leave, or even THINK about staying anywhere else.

    I have ONE complaint: the decorative antique typewriter in the lobby doesn't actually work.

    11/10/05 | Link | Rating: 5.0
    89. Jenn R.
    Nice, modern and clean. The W is my favorite hotel everywhere I go! The service is great and lounge area is a good place to chill & have a few cocktails.

    14/01/11 | Link | Rating: 4.0
    90. Lissa -.
    Love this hotel. Gorgeous lobby, bar, and pool area. Go here if you want to see some beautiful people.

    17/01/10 | Link | Rating: 5.0
    91. Janani S.
    inventive and interesting drink menu, GORGEOUS interior. but $17 for a ginger mojito in a half glass?? what? $14 for a shot of patron? i get that this is beverly hills, but no. no no no i will not pay $14 for a glass of crappy house champagne. even if your bar is one of the prettiest i've been to in LA for a while.

    fyi, was here on a thursday evening - dance floor was shut down, no DJ. they ended up eventually putting on dance-y music, but when we got there at 930, it was slow elevator music for at least hte next hour. boo.

    01/08/09 | Link | Rating: 3.0
    92. George B.
    The W Hotel was definitely an interesting place to stay and provided a nice respite for me while I was in LA for work.  I resided in a three room suite for about a week and was quite comfortable there.  

    As you would expect, the suite feels quite modern and is spacious.  I had these imaginings of being in a Hollywood bungalow hotel with the type of furniture, wallpaper, and a view of the pool.  I even hosted a small cocktail party with great success.  

    I was happy to find a small stereo for use, as well as a huge flat screen TV with DVD player in the main room, and a smaller TV in the main bedroom.  This was a pleasant addition which I didn't expect.

    The service was very good.  I must have ordered room service a number of times and the staff eventually got to know me.  I also liked the housekeeping services (called room stylists, FYI) as they were able to accommodate coming to freshen my room first thing in the AM, as I was conducting business meetings in my suite throughout the day.

    There were a couple of things which bothered me, though.  With California undergoing drought conditions, the amount of water shooting out of the shower was like undergoing a monsoon!  There didn't seem to be a way to control the flow, nor more sensible shower heads.  Also, though I asked the room stylist to not change my sheets and towels everyday (I for one don't feel that's necessary,) they still did it, which was disappointing.  Also, in the seating area, there was a large room lamp which seems all the rage today.  It was constantly and a few of my guests knocked into it accidentally because of it's poor placement.  Eventually the bulb just burned out and I managed to push it off along one wall.  

    Internet access was sort of a joke.  If you used the in-room ethernet or wireless capabilities, it was quite expensive per day.  However, you could travel down to the lobby or poolside to use the free WiFi - what's up with that?

    There are other amenities offered to guests.  The small gym has a couple of ellipticals and treadmills, some free weights and machines.  Nothing to really write home about.  Most gyms in hotels are pretty pathetic.  I didn't get a chance to try the pool, but it looked great from my window, with cabanas around the outer edge.  The lobby and bar areas were pleasant.  Luckily there wasn't a particularly busy bar scene while I was there.  The crowd was an unusual mix of people, mostly younger-trying-to-be-fashionable types in a scene that looks a bit passe, but a friend and I had a few drinks there and it was comfortable enough.

    Overall, I enjoyed the experience and would definitely stay here again.

    13/03/08 | Link | Rating: 4.0
    93. Nadia V.
    I was not expecting this place to be great at all. Maybe it was because i was already half drunk, ok, ok... i was drunk before setting foot in this place and it was halloween. They hosted an awesome event here and we got bottle service with another group. We had a great time aside from the fist fight i threw and the drama, but other than that it was pretty cool.

    05/11/10 | Link | Rating: 4.0
    94. Ari K.
    I remember going here for drinks....they had seating indoors but I  enjoyed staying outdoors in the covered chaise.......very comfy, roomy, and offers some privacy.......just chilling sipping wine was oh so nice.....

    03/10/10 | Link | Rating: 4.0
    95. Kelly K.
    This W hotel honestly deserves no stars. If you enjoy being treated like a criminal, then this is the place for you. Earlier this year, I planned out prom night for me and some friends and decided to stay at the W afterward. When we arrived at the hotel, I was informed oh-so rudely by the elevator security that no more than four people were allowed to be in a room, OR suite at one time. Four people? Are you kidding? My friends and I got to enjoy the room for all of five minutes before the security forced me to make everyone take all their things and stand in the lobby. At this point, the elevator security had yelled at me several times, unprovoked, and directed me to speak to Gigi, the nighttime manager. So I went to the front desk and spoke to Gigi, the only thing I got out of her was that no more than 4 could be in a room, and, apparently, I signed a contract stating this. When I asked to see the contract, she could not provide it to me. Gigi was so rude and unaccommodating it was shocking to see this at a supposedly high end hotel. When I attempted to rent another room, although I had my mother's credit card, the same card that booked the first, she wouldn't let me. So after hours of waiting in the lobby while the club music was blasting, eventually all but 3 of my friends had to get picked up (we came in a limo). At around 2, the same elevator security told us the hotel was "closing" and made me and my friends go up to our room. THEN after being settled in the room for about 10 minutes I hear I knock on the door. One of my friends answered and said they had to speak to me privately outside. So I stepped out and they informed me that they had to remove the alcohol from the mini bar. I have a hinting suspicion they were just trying to see if we had more than four people in the room. All in all, the W kinda ruined my prom night. I will NEVER stay here, or perhaps any other W again, if this is how they treat their paying customers.

    09/08/11 | Link | Rating: 1.0
    96. Ivan L.
    This is one of the better hotels that I have stayed at... the service was polite and fast the best service you could ask for... The room was spacious approx 800 sq ft or so... the room was filled with contemporary furniture had an upscale feel to it before you even get open the door. I mean the walls are covered in faux snake skin hahaha this place is awesome.... if your trying to impress someone I would say yes definately come here hahaha

    30/08/10 | Link | Rating: 5.0
    97. Diana A.
    The W Westwood sucks ass. Plain and simple. And it's a shame, because I live within walking distance and would love to host parties and other events at this venue. Instead, I have to have family and friends stay at the Hyatt at Century City.

    The last time my parents stayed at the W for their anniversary, I paid for champagne and dessert to be delivered to their room as a surprise. Of course, the hotel staff screwed this up and never delivered the gift. Not only did my parents think I had forgotten their anniversary, but the hotel still charged me!

    The comments in other reviews about the incompetent valet service and bouncers are true. While I don't have trouble getting into the bar, I've seen them stop people and inquire as to what event they are attending when it's completely empty inside. It's ridiculous.

    I'm not particularly impressed with the bar service, either. I've had my drinks remade on a few occasions.

    Once I did see Nicole Ritchie puking in the restroom, if that gives you an idea of the crowd.

    Needless to say, W Westwood is not high on my list.

    11/08/07 | Link | Rating: 1.0
    98. Flora B.
    I really liked this hotel. It's the first W Hotel I've ever stayed in - and I thought it was tastefully decorated, peaceful, spacious, and relaxing.

    I especially appreciated the mini bar selection... they had jelly bellies. As soon as I saw those, I knew the W was my kind of hotel chain.

    Great location within walking distance of UCLA campus and cute areas of Westwood.

    29/12/07 | Link | Rating: 5.0
    99. Miss P.
    Fabulosity at its best.  What more can I say....

    02/11/10 | Link | Rating: 5.0
    100. Kelly T.
    This is one of my favorite W Hotels- I've stayed here only a couple times.  It's in a great location- beautiful Westwood- with good eats and hang out places in the area.

    During our stay, there was a promotional party at the pool area for Tres Generaciones (a premium tequila brand) so we got to hang out there and sample a bunch of tequila-based cocktails (all for free!).

    On a separate occasion, my team hung out in the pool area and the service was fast and friendly- we had a few drinks and some appetizers- under large umbrellas that shielded us from the sun while we worked on our laptops.

    The inside bar was also great.  Our team would start working there in the late afternoon (thankfully there were power outlets), and throughout the evening, we had some great service.  We probably sampled dozens of scotch whiskeys throughout the night.  :)

    The Whatever/Whenever service was excellent- they even offered to pick up some things from the local store for me.

    Valet parking was fast/convenient- they have a curbside kiosk/stand that was always staffed (as far as I could tell) that made it very easy to access.

    Note: I am on a personal mission to stay at every W Hotel in the USA (and then hopefully branch out to worldwide!)

    27/03/10 | Link | Rating: 5.0
    101. Jin Y.
    came here again but the kitchen was closed so we couldn't get the sweet potato fries. drats!

    this time i got the absinthe minded, which is basially absinthe with some crap that dilutes it. next time i'll get the classic absinthe. nice! bf got the classic mojito. the five stars is for the mojito. wow. i finally found a place that doesn't make its mojitos freakin sweet. if you have a sweet tooth, you'll be disappointed (bf has a sweet tooth) but if you like your drink strong and like the taste of mint, you'll like the classic mojito here.

    08/07/08 | Link | Rating: 5.0
    102. Monica G.
    I am so glad this place is so close to campus! It's definitely a chill place with dim lights, a DJ who plays your tunes, a restaurant, a hotel, a dance floor, a bar...I mean, it has everything. The theme of the lounge area itself kind of reminds me of a really upscale Adventureland because of the lighting, colors, mood, furniture, and walls.
    Mostly grad and profesionals seem to come here. Last Thursday there was an event for 944, so there were photographers.
    The mojitos here are wonderful- I almost felt like I was somewhere tropical. My friend ordered an Adios, but it had little alcohol...I'm guessing the bartender was new? Not sure.
    I'm definitely going back here.

    08/04/08 | Link | Rating: 4.0
    103. Chloe T.
    Snobby staff and a gritty restroom. I don't recommend this particular W.

    22/06/12 | Link | Rating: 1.0
    104. Kim J.
    I love the W hotels, one of the tops reasons?  They accept my babies unconditionally (albeit with extra fees).  They are one of the only hotels that cater to pets, they even have a pet menu!  My dog got lost on a flight, (redirected to another city), and when he got back into our arms, we ordered a sirloin steak (they had it cut up for him!), and he obviously loved it!  They also washed and gave him a doggie massage, and when I got sick, had a walking service so that he would be able to go out.  He even got special turndown service treats!

    Now onto human amenities - they have a great spa, I love their bliss products and they make sure to  leave the mini versions of their products everyday, even asking what "flavor" I like best.  Their Whiskey Blue bar is amazing, loved the atmosphere and I found their NineThirty restaurant to be outstanding.  The only thing I didn't find great was their in-room dining menu, not enough variety.

    I would definitely go back again.

    02/04/11 | Link | Rating: 4.0
    105. N N.
    I have stayed in many hotels, this is the worst hotel I have been at in quite a while. I just got back from staying there over the weekend, had some business in Westwood.

    I took a friend with me, so we are two ladies who are in our late 40's. I mention this becasue the valet guys consistently were uninterested in helping us, they preferred to help the 20-something crowd in short skirts and heels.

    My first impression of the place is this: We drive up to the valet, the guys are milling about, they all look like actor wanna be's. One of them gives the valet ticket to my friend who is driving. At the same time, I am struggling to get out of the car with my belongings, while two other valet guys completely ignore me and chit chat amongst themselves. Guys, if you see a lady struggling, help her out, for gods sake.

    It rained all day on Saturday. The valet guys ran with their umbrellas to help any young chick to her car, while my friend and I were on our own, running to the car in the rain. Sorry we aren't trendy and cool enough to get help from the valet guys, I guess!

    We had a suite, and it was just cheesy, almost as if it was an apartment converted to a hotel room. One sink drained slowly and there was no heat. Some maintenance guy came to check the heat and we never saw him again. So basically we froze to death in that room all weekend.

    On check out day, my friend went to get the car while I checked out. I had to recall from memory what I took from the snack basket so they could add it to the bill. CHeesy!! Most sophisticated places have the electronic snack bar where it records as soon as you move an item.
    To top if off, they would not give my friend the keys to the car until I came out with proof that I had paid for the room and properly checked out. Did she look like she was going to take off in the car, trying to ditch them, and ditch paying?? The whole thing made no sense!! Maybe they aren't used to having classy people there who actually DO pay for the room and don't try to ditch out of there. My credit card was on file with them anyway!

    We were treated like  a couple of teen agers!! The crowd there is strictly for amateurs, those who are trying really hard to be hip and cool and trendy.

    I'm going back to the Sofitel, where I normally stay, They are courteous and professional and know how to treat people. This place is for those who don't know any better.

    07/03/10 | Link | Rating: 2.0
    106. ryan k.
    For the bar only - its a big bar so you don't feel packed in, and there's actually an adjacent bar that has microbrews, and then a sitting area outdoors. The layout is great, its a little pricey and the service is somewhat slow, but otherwise, in terms of larger modern hotel bars, this is as good as the next one. I wouldn't seek this place out to grab a drink, but if I was in the area and needed to stop somewhere, I'd consider it.

    02/03/11 | Link | Rating: 4.0
    107. Luke H.
    A little out of the way, but a value for a W.
    Easy to get an upgrade, because suite goers are at the competition in this town.

    06/12/08 | Link | Rating: 3.0
    108. Danielle F.
    This is a review on the food at the W. Not good. I went for drinks and appetizers. Huge disappointment. They served my wine in a plastic glass. Tuna tartar wasn't fresh and was way too spicy to cover it up. The mushrooms had a texture that had my friend spitting them out in her napkin.

    23/11/08 | Link | Rating: 2.0
    109. Stacy L.
    Great hotel. Close to UCLA. The pool and bar are pretty great. They have a great happy hour as well. I do wish the pool was a bit bigger. The staff is really nice and accommodating as well.

    08/05/11 | Link | Rating: 3.0
    110. Gretchen J.
    Spent a recent weekend here with family for my cousin's graduation from UCLA.

    A great location for anyone needing to access UCLA, we were in walking distance to all the graduation ceremonies.  We had three rooms reserved (me and Grandma in one, mother of the graduation (my aunt) in another and my other aunt and her daughter in the third).

    The rooms were modern and fun.  But the staff, from the bellboy, who followed us to our rooms with our bags and another group's bags, snapped at us that "he had a lot of work to do"  when we were trying to sort out our bags at mother of the grad's room (who was paying a princely sum for the rooms).  Upon check in, the desk clerk was also rather rude.

    A card in our wetbar announced coffee and pastries in the morning, but failed to announce that the coffee was $4 for a cup of pre-brewed coffee in an airpot or $8 for a latte, with the pastries as expensive!  Hotels and motels at 1/4 the price offer free breakfasts, why is the W so cheap?   And there is nowhere on the street to find a cheap donut or coffee.  And no in-room coffee makers.

    Our room's toilet stopped working our last night through no fault of our own and the room fluctuated between stuffy and freezing, depending on the AC.

    Aside from the location, I wouldn't recommend this hotel.  The cute inn across the street (where another relative stayed) may lack the chic decor, but they at least offer continental breakfast, coffee and free bottled water in room--the bottled water in our rooms was Voss and offered by the W at $9/bottle.  It sells for $2.50/bottle at Cost Plus, nice markup.

    18/06/09 | Link | Rating: 2.0
    111. Maple N.
    Walking up the steps to the W is always epic.  It is my favorite part of the experience.  This place sometimes has a good entertainment industry scene.  They have special events here for premieres of movies and other events.  The drinks are good and the ambience is good with the bluish lighting.  The suites are huge and are fitting for a fancy movie.  This hotel seems hidden because it is a little bit farther away from the village but it is still a good spot.  The pool area is really nice and sometimes they have nice networking events there.  The W will always be a historic part of L.A.

    07/04/11 | Link | Rating: 4.0
    112. Dee C.
    The W... I find to be a classy modern day style hotel - simple and chic. Great service, solid rooms, nice lounge areas. I'm surprised that the location is so hidden in the residential area of Westwood. Odd. Plus, they use bliss products which is a big plus as I am "that girl" who takes samples from the rooms =p Let's be real...

    15/12/10 | Link | Rating: 4.0
    113. Val B.
    The bar and restaurant are more trendy than tasty, and expensive to boot. But it can be a fun scene every once in a while. The hotel portion is a little better. The rooms are pretty, like something out of metropolitan home magazine and spacious. Feels more like a residence than a hotel. And I asked for a masculine bouquet to be in the room, and it was right on, taupe vase with calla lilies. But later when I called to ask them to bring some toothpaste our phone wouldn't work and I was in no mood to wander down to get some. When I mentioned it in an email a little while later they were super apologetic and offered me some bonus points. So that was cool. A good staycation option.

    21/03/11 | Link | Rating: 3.0
    114. Fernando C.
    The service was good (especially the front-desk woman), but the bed was very uncomfortable (as hard as a rock).  We left on our last morning because we couldn't sleep.  Too bad, this a great location near UCLA and Westwood Village and such a great-looking hotel!

    14/07/09 | Link | Rating: 2.0
    115. Vanessa H.
    We came here for a pool party and there were free mojitos, so this may influence my review :)   It was like MTV Spring Break -- except with 30 and 40 year olds.  The pool is definitely not for swimming laps -- but for frolicking.  Surgically enhanced women in bikinis were tossing around a dozens of blue and white inflatable balls to men with inflatable chests.  The lawn area is all on a slope, but the sunbathers were determined, clinging to the vertical.

    02/06/08 | Link | Rating: 4.0
    116. Kay G.
    Holy hell, this place is oozes with pretentious hipper-than-thou attitude.  I now know why I don't even dare go to The Standard--because it would somehow resemble the scene here, which is soooo not my scene.  Not my scene:  velvet ropes, hangers-on, girls in their best cha-cha outfits, blue neon lighting.  Hell no.   I'll take eastside hipsters and PBR over this.  

    The main reason I was here was to visit my friend who was in town for the opening of her art show.  She totally thought she got a bargain because she had stayed at this terrible motor park the night before for a much higher price.  (Can't believe it, but I'll take her word for it.)  She actually got a suite, which was pretty big--two sitting areas and the bedroom.  It was perfect because she had her 7-month old daughter, so it was plenty of room for her, her partner, and their kid.  I was in giggles on the trip up to her suite--between the low ceilings, the modern chandeliers, the raised numbering--it was getting very designer-y for me.  And oh the elevators... it was like a mini-disco that moved vertically.  As someone who lives on the not-so-glamtastic eastside, this was all a little too much to take.  

    I felt very comfortable once I was in the room because I didn't have to deal with the disco-like atmosphere. It's a very classy contemporary room with Herman Miller chairs and an awesome view of the pool.  

    The help wasn't particularly helpful with their directions and seemed very lax with their visitor policies.  Supposedly, we had to wait for the hotel guest to come down to the lobby and escort us to our room.  That didn't really happen--we just hopped the elevator to their floor.  It was a weekend, but still... if I were [famous person's name here], I would afraid of some schmuck easily being able to get up to the guest suites.  

    In any case, I'm marking down for having lousy parking, terrible guest relations, and just being douchey.

    15/03/08 | Link | Rating: 3.0
    117. Genevieve Y.
    Date & Time:  Weekends
    Location:  Right Across UCLA
    Company:  Michael & Jack
    Crowd:  The Beautiful People
    Vibe:  Sexy
    Decor:  De Riguer W - Chic Lobby and Rich Jewel-Toned Comfortable and Contemporary Rooms  this one also has Living Rooms.
    Service:  W Cool
    Bar:  Happenin' and Huge with Beds
    Restaurant:  De Rigeur W - Good Food and Hip Atmosphere
    Notes:  Coming back from our nightly dog walk the hotel had a line of gorgeous people and velvet ropes up the stairs - just a tad embarrassing as we just threw on some clothes for the stroll, but the security was very nice.

    28/01/08 | Link | Rating: 4.0
    118. Dani G.
    Loved my stay there a week ago- the lounge area is great! And the roof top pool on a sunday, is really fun! Loved it!

    18/08/11 | Link | Rating: 5.0
    119. Nathan N.
    Awful.  I have stayed at this hotel but recently went there 7/27-7/31.  Friday night, we were at the bar and were asked to leave because at 10PM there was a party (Olympics was on).   Sunday afternoon, went to the pool and there was no seat available because there was a big party was going on.   After coming down at 6PM, non of the wait staff didn't even bother to come up to me to ask me if I would like a drink (I am the guy with the smile).   Monday morning walked to breakfast and saw my car out in front and asked why my car was out in front.   Come to learn that it was out all night.   I don't what happened but I kept my cool.   I am a gold member, will not be staying there ever again.

    31/07/12 | Link | Rating: 2.0
    120. Tim W.
    Door men are very friendly and staff all around.  Makes you feel at home!  Valets are really nice too, plus they work hard.  They grabbed my phone and backs within 5mins of calling downstairs!

    27/10/10 | Link | Rating: 4.0
    121. Leah A.
    We stayed here on a Sunday night in July and had great service. When I booked the reservation, I mentioned that I'd be bringing my four-legged friend with me. They said fabulous. I mentioned that he was a bit over the weight maximum for the hotel. I believe that it was 35lbs and my Standard Poodle is 75lbs. Without hesitation, they said that it wouldn't be a problem. There is a $125 fee for a dog though!

    The hotel was in an efficient location - very close to Westwood, but not too close, and close to the freeway. The exterior of the hotel looks as though it could use a power wash.

    I love all the design aspects - purple sand in the ashtrays, a strawberry-mint drink of some kind in the lobby, fruit for the taking, mats in the elevators that say Good Morning/Afternoon/Evening, and monitors in the elevator that show you standing in the elevator.

    The check-in people were very friendly and told us that we'd be receiving an upgrade (thanks SPG.) Our upgrade went from the basic room to a suite! It was massive. There were 3 rooms, not including the bathroom. Our room must have been fully furnished by DWR, which is very cool. We had a living room with a great couch and flat screen, an office with a couch, and a bedroom with a flat screen as well. Awesome. The bathroom was a bit disappointing. The standard acrylic shower-over-tub combination and stinky shower curtain sort of degrades the experience. But the Bliss toiletries make up for that, I suppose. The hallways are dark and kind of creepy. The views are terrible.

    I didn't get a chance to cruise around the hotel, because dogs aren't welcome in most areas. I would have really loved to use the pool, but pictures on the website will have to suffice.

    We were offered a ride into Westwood with their car, although why anyone wouldn't walk the two blocks is beyond me. It's about 2 blocks from a Coffee Bean & Tea Leaf so that rocks. They offer a dog sitter as well, provided by an outside service however. This is a comfortable urban location for dog visitors, as the hotel is situated in a residential neighborhood with lots of lawns and bushes to sniff.

    Overall, I think the hotel was very convenient, the staff was friendly, and it was a good value for our buck. It is off the beaten path from Sunset or West Hollywood; it's no Mondrain or anything. But, it is a quick drive to those areas.

    I would stay here again if I was on a budget, had a dog, and wanted to be close to Falaffel King or walk to a Coffee Bean.

    22/07/08 | Link | Rating: 4.0
    122. J D.

    30/08/11 | Link | Rating: 3.0
    123. Alisonbzz z.
    This review is for The Backyard Restaurant Only;

    The Backyard is the W's poolside restaurant and is a real wasted opportunity.  It should be be ideal for brunch, lunch or happy hour by the pool, and the food and drinks are good but the service is TERRIBLE. I mean, BAD.

    I've been here a few times, weekend and weekday, just because I love having cocktails and going to Bliss Spa (also inside the W), and each time the service was so bad. First, they're WAY too slow getting you a drink. Think 30 after you've realized no one has come around to take your order.  Second, if you ask for anything extra; water, shade, pillow, the check, expect to be blown off and completely forgotten at least twice.

    The food is OK, but generally too warm if it's suposed to be cold, or too hot if it's supposed to be warm - probably due to sitting around for 45 min waiting for someone to serve it.

    The drinks are good - but order them at the bar, not the table. They're $14-$18 and not very strong so plan on spending some money if you want a buzz.

    Parking is valet only and EXPENSIVE. After dropping hundreds of dollars on brunch, drinks and spa treatments, I still had to pay $17. Not a fan of nickle and diming just because I stayed for 2 1/2 hrs. You might have luck finding street parking but don't count on it.

    Restaurant is good for groups, they take reservations if you call them - but not really necessary.

    23/07/09 | Link | Rating: 2.0
    124. David C.
    I am not a great fan of the W concept, but this was the ideal location for the business we needed to do and had the conference room facilities we needed. The accomodations were very comfortable and spacious. Service was a bit irregular, but overall was good. One big shortcoming is the lack of adequate facilities for business travelers. Catering for our business meeting, on the other hand, was pretty good. Elevator service early in the morning is pretty poor too, because one elevator is used for freight service. Little things like getting copies or having things printed take way too long. But after all, the Ws are not business hotels. On the other hand, I was treated to the spectacle of screaming and rampaging tween girls who were trying to spot the boy band staying there. Still, I think it was cooler when it was the Westwood Marquis.

    01/02/12 | Link | Rating: 3.0
    125. Serghio P.
    We stayed here at the W in Westwood twice this summer when we drove down from SF to LA for a few days over the weekend. Located next to UCLA, the hotel has a great location, only a short drive to Santa Monica, the Getty Museum, and in close proximity to restaurants and shopping. The rooms are all studios and suites with comfortable floor plans and modern designs. Although the pool is a bit small, the friendly staff and nachos (served with black beans, guacamole, salsa, and Mexican cheese) from the pool menu compensate for the pool size. "The Backyard" poolside lounge and restaurant also offers a "hangover barbeque" from the grill every Saturday and Sunday from 11:00 am - 3:00 pm.

    12/08/11 | Link | Rating: 5.0
    126. chase m.
    A pleasurable place indeed! Went there w/ some friends on a Saturday night and had a great time.

    People: mix crowd, friendly people

    Food/Drinks: I've never had food there but the drinks are cool. There was a yelp even there yesterday and the PAMA martinis are super! = )

    Price:Average price $9-$12 bucks for a cocktail

    Service: friendly, polite and attentive staff.

    Ambiance: city chic, minimalistic, but polished.

    Would I come back? sure thing!

    21/08/09 | Link | Rating: 4.0
    127. Bea L.
    Thee Bar! Thee Pool! Thee View! Thee W is madness!
    The coolest thing about the W is that it doesn't matter what time  of day/night you get there... There's always something to do/see :D at all times...
    You'll always have a fantastic time!

    17/08/08 | Link | Rating: 5.0
    128. Matt C.
    I really wanted to like the W Hotel in Westwood. It is a great space, stylish and cool with nice and spacious rooms. We were only there for one night and it was a Sunday, so the vibe was pretty chillax. Unfortunately for us they were completely rude and unaccommodating, especially the manager of the hotel Chelsea. Because of this one person and her rude and snotty attitude, on my subsequent trips I will be staying at the Mondrian or the London, two hotels which know how to provide quality customer service.

    The problem arose from our reservation with Orbitz. My girlfriend is a corporate traveler and we book most of our hotel stays through her corporate Orbitz for business account. When we booked, Orbitz says that you have the choice of selecting a two bedroom suite or a one bedroom suite with a separate office through a suite sensations promotion. Since we were traveling with my girlfriend's Mother, a third generation Los Angelino who grew up just down the street from the hotel and is a frequent visitor there, we thought it would be nice to have an extra bedroom. On our confirmation page it clearly stated that we had this option. We did call the hotel ahead of time and they told us that this was not correct and that they would not honor the offer for the two bedroom, but I figured that when we arrived if the two bedroom was empty than they would have a change of heart. When we arrived we spoke to a concierge at the check in desk who brought us a Manager named Chelsea. I have never spoken to a more rude and obnoxious service staff person in my life. We presented her with the confirmation paper from Orbitz which clearly states that we could have a two bedroom suite, she denied that it was the case and was telling us that we did not correctly make the reservation on Orbitz, which was a crock of shit. She also kept saying that she could not "sell' the room for that rate over and over....... it was positively annoying. Toward the end of the conversation I asked her if there was an available two bedroom suite which she confirmed. I also asked her if it was worth it to her to leave the two bedroom empty and have us angry, or to just put us in it? She replied with "I just can't sell the room for that rate." Needless to say, I don't think she handled it very well.  We ended up in the one bedroom suite which did have a pull out couch that gave us an extra bed.  We asked them to come and make it up so my girlfriend's mother would have a place to sleep.  They did not do it at first, so we had to call and remind them.  When they did come they brought one pillow, one thin blanket that sat on top of the thinnest mattress I have ever seen.  The bed was nothing more than a glorified futon and when you tried to lay on it, you could feel every spring and bar on your back.  It was so uncomfortable that my girlfriend's poor mother ended up sleeping on the couch after refusing to take the one bed that we had in the room.  So sad for a hotel chain that prides itself on having the most comfortable beds.

    So, after my long winded diatribe about the poor choices of the management here all I will say is that there a plenty of great places to stay in L.A. Many famous hotels have great pool and bar scenes, and are willing to give you top notch service and accommodations. Because my girlfriend is a native Angelino we travel there frequently, I will not be staying at the W Westwood again, and am reevaluating whether I will be staying at any W hotel anywhere again. Thanks Chelsea! You did a bang up job.

    29/05/10 | Link | Rating: 2.0
    129. Gene L.
    Arriving around 11:00 p.m. on a Saturday night, I was immediately presented with two things I hate about LA nightlife: expensive parking and long lines.  $20 valet parking in West LA is overpriced to say the least, and I normally wont waste my time at any establishment that has a ridiculously long line.  However, I've heard good things about the W so I decided to stick around.  After about an hour in line, we finally managed to get in.

    No cover charge offsets the pricey parking just a bit.  Crowd is definitely your cool/hip mid to late 20's crowd with the occasional 40+ trying to fit in.  Couple of bars made it very accessible to get drinks.  While prices are steep I can't complain considering my 2 Maker's on the rocks were much larger than I had anticipated.  Atmosphere was chill, with what I felt was a great balance of space, dark lighting, and plenty of available seating.  While the music was a bit loud, you can't really complain about an awesome mix of Weezer/Nirvana/Dramarama along with your standard 80's rock and modern day club beats.  Separate makeshift dance area wasn't too big but provided just enough room to get your groove on.

    Overall, a good experience.  I'd probably avoid the late Friday/Saturday nights (after 11:00 p.m.), but otherwise I would think any other time would be alright.  These are the venues that I feel are ideal: spacious lounge atmosphere, but with the definite option of dancing should the alcohol move you.  I would recommend this place to my friends as an ideal spot for the fellas to hang out and enjoy a few drinks while the girls can go dance the night away.

    17/08/08 | Link | Rating: 4.0
    130. Scott J.
    Absolutely fabulous!!! A Perfect 5 stars in every area imaginable!

    25/07/11 | Link | Rating: 5.0
    131. roro g.
    NOTE:  i am only reviewing the bar here.  i was only there for about 15 min before i got wasted off of 1/4 mojito ("1 beer wonder" rona strikes again).  this review is based only on my sober moments at the W's bar.

    i usually only like to visit new bars in the middle of the week so i can avoid weekend crowds.. this place was SUPER chill and had such a nice and relaxing ambiance. :)  it's kinda dark in there so for all of you who get that awesome (read: wack) asian glow like how i do, it's all good.  no one will even notice.  the wait staff was very friendly and offered us drinks but did not stop by every 5 min.  it was perfect.  i had a really great time and would definitely go back.

    14/08/08 | Link | Rating: 5.0
    132. Liz O.
    This review is particularly of the outside bar rather than the actual hotel. I haven't had the luxury of spending hundreds on a night's stay at the W...but some day...I'll just keep playin' those lottery scratchers like nobody's business!

    I came here for a small going away party for my dude's coworker.
    I really didn't belong...as in, technically, it was a work related party and considering I didn't work with said coworker, I was kinda, sorta, crashing it.
    Anyway, I'd never been to the W Hotel...mostly because it seemed like the type of place all the LA social-skanks hang out at...ya know, Britney Meat-Drapes, Lindsay Lo-Hand-Job and Paris Hit-her-in-the-face.

    So, I'm hangin out with all these Helions and everyone is drunk.
    I retreated and took in the set up outside.
    The W is very chic and niiiice.
    Nice plush seating, tables, a bar with Cabana boys serving. Schwing!

    The music was even bearable.
    The drinks were pricey, naturally...but the atmosphere definitely made it worth my while.

    I took a self guided tour of the hotel -- on the other side of the hotel, there is a restaurant/lounge bar...very dim lighting and candles, attractive ladies and beautiful men strolling about.

    I definitely developed a complex just standing there.
    "Shit, am I pretty enough? No, I'm too fat!!! What am I wearing?!?!! OMG. My hair is a mess! Quick! Take me to the Big Foot Lodge so that I may congregate with the common people!"

    I made my way up to, I believe, the second or third level...
    There was a Vanity Fair party going on.
    I crashed that, too.

    I drank free top shelf Vodka tonics and pretended to belong and  mingled with VF's guests.  No one would talk to me, but what ever! I was drinking gratis!

    I even got a goodie bag when I left.

    So, the W Hotel is cool. I'd crash parties there again -- fo' sho!

    20/06/08 | Link | Rating: 5.0
    133. Joolie T.
    i heart Curb Your Enthusiasm.
    no, really. i'm obsessed w/ that series.
    when i found out my company was camping out at the W... the same one featured in Curb Your Enthusiasm on season II & III. the 'Thor' episode where Larry drops off Jeff's clothes at the W... and has Jeff slash 'Thor's' tires and the Corpse Sniffing Dog episode. okay, i'm getting a little carried away.

    ANYWAY--- the overall chic decor doesn't compare to the NYC locations, but the service was definitely up to par. the front desk staff is absolutely amazing. attention to detail is extremely important to me- they exceeded all my expectations and even included special treats for my comrades and i. we likey the Avon bath products! weeeee!

    of course- we stopped over at Whiskey Blue... which i heart! this hotel is a must-stay.

    19/07/08 | Link | Rating: 5.0
    134. Samuel C.
    Terrific hotel! The restaurant is good, the pool is awesome. The rooms are small but well appointed. Room service is excellent and the bar is a party.

    26/04/11 | Link | Rating: 4.0
    135. Connie N.
    I stayed here for NYE...got a suite with a nice view of Westwood.  The valet and the staff were ultra-attentive and bent over backwards to please.  They suggested a nearby place to get ice-cream sandwiches made out of cookies but I never went despite being very intrigued.  I think I went to a nearby gym instead (don't know why I didn't check out W's gym)....

    I don't remember the restaurant being impressive, but the Japanese restaurant down the street was good.  There were famous people checkin in and out during that time so it was crowded.  

    Anyhoo, I'm more of a natural scenery kind of person so being ensconced in a hotel (which I often am for work anyway) and being around a bunch of bar hoppers wasn't enough of a mellow time for me...but they had this nice service of bringing you a selection of CD's and DVD's they had in their collection...nice touch.  And their bathroom was sleek and nice....made for a few good bubble baths...

    05/09/08 | Link | Rating: 4.0
    136. Rick K.
    This review is only about their lounge. The decor is beautiful and extremely elegant. The music isn't too loud either, which is a plus if you're one of those people who don't like to scream to be heard. I wouldn't go too out of my way for this lounge, but it is a nice hang out place. There is no cover, but I would dress decently anyway. The bartenders are beautiful, with a capital B... and they don't look at you like you're trash. Tip well.

    23/05/11 | Link | Rating: 4.0
    137. Archie R.
    I once asked someone if they like staying at W Hotels.  

    They responded by saying they never thought they were cool enough to be staying there.  

    At the time, I laughed and blew it off.  

    After visiting this W, I kinda see her point.

    So the only negative aspects about this place would be the excess amounts of cougar skin and gold chains being worn by members of the Persian mafia.

    Other than that, it's was pretty much perfect.

    After checking in, while waiting for the elevator, someone came by and offered me a cocktail and an appetizer of bruschetta.  

    And the next person that calls it "brew-SKEH-TAH" is going to get beaten with a rubber hose.  

    Riding up the elevator I asked myself "who is that handsome devil on the LCD screen?"  

    They put pictures of elevator riders onto a screen and do a comic book type deal with it.  

    The room was true to it's name, fabulous, with all the standard W amenities.  

    The BEST part though?

    The Vegetarian Quesadilla we ordered at 3am.  

    Honestly, and this isn't drunken Archie talking, it was the BEST quesadilla I have ever had.  And my partner in crime agreed.  And she knows a thing or two about Mexican food.  

    She's from San Diego.  You know, the nicer part of Northern Mexico.  

    Between the rampant use of product placement, the iPod dock, the manual typewriter in the lounge and the 9 dollar nuts, I friggin love this place.


    18/07/08 | Link | Rating: 5.0
    138. Nick V.
    I love W Hotels. Because a friend of mine works at a W Hotel, I receive the friends and family rate, which is nearly $100 less then posted prices.

    The service and staff are great (minus a one or two people). I loved the night lady at the front desk...she's got personality! Love her!

    Plus: Bliss products, professional housekeeping, location, ambiance, cool factor (even though this hotel is dated and frankly, getting old).

    Minus: $32 valet only parking. Is this Manhattan? NO. I refuse to pay $32 for parking, then wait forever to get my car. Stupid. Walk a block and it's free.

    Internet: I don't like to travel with a laptop, but sometimes, you just have to use one..$8 for 15 minutes. Even when you're rushing to check your bank accounts, and reply to a few emails and maybe check Facebook instead of through your phone...15 mins goes fast!

    Park on the street, and move your car before 12PM. Or, if you can actually FIND the lot attendant down the street at the parking structure, it's $12.00, with in and out privileges.

    Trader Joe's is down the street to stock up on alcohol, water (the hotel does not allow parties or alcohol, or more then 4 people in the room).


    Westwood is a great residential area, close to Beverly Hills, the 405. I'm looking forward to the new W in Hollywood to open!


    17/11/09 | Link | Rating: 4.0
    139. Bj U.
    Went here just to eat on valentines day. came out of the pocket 250 almost 300 for a 6 course dinner and on the table to the woman there was a $100 gift certificate to a jewelry store. the food was amazing, the atmosphere was romantic and we got to have a photo done in front of a fire place for free that you received at the end of the night in a nice little frame.. it was really a nice dinner.

    21/08/11 | Link | Rating: 5.0
    140. Bill C.
    I wish my apartment was as cool as the rooms here.  The rooms are spacious, and it looks like a design within reach showroom, which works for me.

    The pool area looked equally nice, but it was December so it was quiet.  The lobby is also pretty, and the bar is a cookie-cutter Gerber Group bar, which is fine if you like that sort of thing, which I do for a while.

    The clubby nature can be a bit much, as they make you sign a statement that you'll be quiet in the rooms, there is the lineup outside, and a couple of girls in the elevator with us stank of pot.

    I'd come back here in a second, though.

    03/01/09 | Link | Rating: 4.0
    141. Nazar B.
    Review is for the bar/lounge downstairs only.

    Drinks are pricy. It was DEAD on Thursday.

    Good for a date I guess? The couches are comfortable and it can be isolating from the rest of the patrons.

    If it were closer to LA I might have gone back there.

    Street parking is available on a bunch of perpendicular streets.

    08/12/09 | Link | Rating: 3.0
    142. Y d.
    My favorite hotel for a weekend of Bruins basketball - walking distance to the good ol campus.

    10/12/11 | Link | Rating: 4.0
    143. Sarah P.
    Favorite hotel to stay in when I'm visiting my company's Santa Monica office. For some reason, every time I go, my room has been upgraded. Possibly because I stay there even when my coworkers choose other hotels in the area? Beds, rooms, atmosphere, staff = 5 stars.

    One more stay, and I get a free stay - using it for my own personal trip though. Love my company, but they can afford it... I can't.

    14/01/09 | Link | Rating: 5.0
    144. Meredith D.
    This hotel always has a sense of being too modern for it's own good. With that being said I wasn't even aware that there was a cool pool area for people to enjoy the lap of luxury, some sun and some fun.

    On top of the cool pool area with cabanas that have fans, flat screen TVs and comfy couches there are even cooler and more "mysterious" bars inside. Their lounge bar, located next to their "swanky" restaurant also has big couches to lounge on, with a waitress service that will bring you drinks while you sit like a Roman king or queen on these sofas. Their drinks are overpriced, fitting in with their pretentious air, and where they loose a couple of stars, but they're good and well made. With a drink menu that is exotic and boasts flavor you'll have plenty of choices to go home happy.

    Their restaurant has a nice outdoor seating area and the food is quite tasty. But of course, it fits in line with the rest of the joint where the prices are jaw droppingly expensive. Again, the food is good, don't get me wrong, but I feel like the prices are put in place to prove that hotel is high class and ultra cool and modern. While that may be (I have never seen the rooms so I cannot attest to the scale of the actual hotel stay) they could go the reverse route and make it affordable while still upscale and different.

    27/08/09 | Link | Rating: 3.0
    145. K K.
    Fun place, Great rooms,was a little disappointed in the pool (very small) Drinks were of course expensive, but overall we had a fun time here.

    The lounge at night was fun as well, so check it out.

    24/11/08 | Link | Rating: 4.0
    146. panida r.
    I came here last night for a couple events out the the pool/bar--and it was more casual than I had expected. There are lots of large cushy loveseats and ottomans to rest on. (Why did I wear heels?) So that was definitely a comfort after four drinks or so. This area has the feel of a rooftop pool, I think it sits on a hill, but its actually just to the right of the lobby.

    One cool thing that I noticed were those huge glass double doors that led out to the pool area. I had that funny Alice in wonderland feeling going through those.

    The service was perfect. Everyone was extremely friendly and not a bit pretentious.

    21/08/09 | Link | Rating: 4.0
    147. Karol S.
    Much quieter than the W Hollywood but also not as nice or new-looking.  Service was good, location was great.  My one MAJOR complaint is the bed: it's really terrible.  Uncomfortable, small (that's no Queen!) and what is the duvet made out of?  Is that burlap?  I expect beds at Starwood properties to be a priority and this one was atrocious.

    04/10/11 | Link | Rating: 4.0
    148. Jena S.
    I went to the W recently for the Geekout.  The venue was gorgeous.  It's very posh with floor to ceiling dark wood and plush lighting.  

    There's a long, fully stocked bar.  
    Drinks were about $12.  Which is a little higher than the middle range for a drink.  It wasn't as bad as the bars on Sunset Blvd, but it's still noticeable a jump.  I got a cocktail there.  Service is quick (when they can hear you) and the drinks are mixed well

    The bartenders are attractive, but not all of them seemed too bright.  It seemed very "valley girl" that were running the bar.  It's not like the dudes care though.  Their low cut tops I'm sure more than adequately made up for their lack of a brain cell.

    As it was a private party, I can't say too much about the regular patrons.  However, the ones there,  were dressed middle class to your standard club divas.  Girls were fashionable, but not to the 9's.  Guys were dressed a little about 6-7's.  There was nothing extremely special about the patrons.  (Well a lot at this event were geeks but that's something entirely different)

    You wouldn't realize it when you first enter it, but the bar layout itself was long and deep.  There's more than enough room to sit & there's also a patio.  It accommodates some large parties.  

    It just sort of died & cleared out really quickly around 9pm.  Boom there's a ton of people, or poof there's none.

    As I drive a scooter, I have no idea how bad the parking situation was.  My friend paid something like $15 I think though as she had to park in their lot and it's only valet.

    It's a nice stop there but I don't foresee myself being a regular prowler there.

    30/05/09 | Link | Rating: 3.0
    149. Patrick C.
    We stayed here for one night only. It's a little out of the way if you plan on going out in the Hollywood/Bevery Hills area but this was a reward stay and we had a car anyways.

    Upon checking it, was told all the suites were full and the hotel was sold out, so we got a normal room. Fine, since we didn't even plan on being in the room. Room was very clean, well equipped and decorated and had the awesome rain shower and large bathroom. I was very happy to find out either they built this hotel to be a W or they did a good enough job remodeling it such that it was up to snuff (not like a lot of other W properties nowadays).

    Short of it all, the hotel was quiet, tastefully decorated and gave us a great nights sleep. I would definitely stay here again, even with its location.

    06/12/09 | Link | Rating: 4.0
    150. Abbe A.
    My mother-in-law stayed here so we stopped by. Love the decor of the lobby, restaurant, and suite. The staff were helpful and friendly. Had a cocktail by the pool. Very relaxing and the drinks were yummy.

    The best part is the location....I really like Westwood!

    23/08/09 | Link | Rating: 4.0
    151. Grace C.
    I like the W. I love to go out to Cabana during the summer months lounging on the pool with a good book and a mojito (good mojito)!! Very relaxed atmosphere unlike overcrowded and busy high end hotels. This hotel is abit secluded from the busy areas. After hours, the lounge downstairs serve good drinks. Good spot for drinking and chatting with friends. I prefer coming on weekdays because wkends are usually overcrowded. Roomwise, I guess it was nice and clean but no WOW factor there.... sooooo go get your mojitos. ohhhh and the blueberry acai drink was good too...get it!

    25/02/09 | Link | Rating: 4.0
    152. Jeannie P.
    I got a suite on a Saturday night for this hotel- room was great! Had a separate tv area. Only problems was that the plumbing seemed a bit old... had to hold down the flusher for the toilet (which was loud as hell) and the shower n sink took a bit to cycle down the water...

    I had actually planned my boyfriend's birthday party here so I worked with people at the hotel to make arrangements for the party. It was a bit tough at first to get a response from people but once I did, it was smooth sailing. We had a great time at Escape (their pool event on weekend nights) and then moved over to the Whiskey Blue. Drank a lot and shared our cookie cake (got to love Mrs. Fields) with whoever wanted some. :)

    Everyone made it really easy for us once we were there. Check-in was a breeze and the staff was friendly.

    12/07/10 | Link | Rating: 4.0
    153. Nancy F.
    I was here representing a client for an award show gifting suite. One would think that the hotel would be more accommodating because of the free PR it would be getting, with the celebs that would be attending-think again.

    The hotel staff was most unaccommodating when asked for a dolly which we could use to transport products to the gifting suite. I was told numerous times by many staff that they did not have such a thing for us to use, when I saw plenty lying around.

    After the event, a couple of friends and I went to The Backyard to have some drinks. Service was slow. After we were given our menus, the server disappeared for 20 minutes before returning to take our order. After our order, there was another 10-15 minutes of waiting before we got our drinks. Drink prices here are not out of the ordinary of what you would expect from a place like this in LA.

    Valet here is expensive. Probably one of the most expensive I have paid for in LA. Not to mention it's also very slow. I had to wait for 30 minutes before I got to the window to pay. It's $10 for the first hour and then $7 (or something ridiculous like that) for every hour there after. I would suggest just metering it.

    20/03/10 | Link | Rating: 2.0
    154. Lisa T.
    Oooh...a "W"...and one in trendy (aka spendy) Westwood.  I didn't get much of chance to experience this hotel as I checked in around 10pm, and was out by 9am the next day.  
    But given that I had time to workout, sleep, and shower - that's enough to have an opinion of this place.
    If you are here to party...then a great place to check out.  The music is hopping at night time and seems like a fun party vibe.  But for me, I worked all day and wasn't into that scene.  However...you will here the music and raucous from your room.
    The actual room space was pretty big.  I moved some furniture around and had plenty of room to workout.  The bathroom, though, teeny-tiny.  And in the morning...my shower had two temperatures: freezing cold, or scalding hot.  That was not a fun way to wake up.  Upon check-out, I let them know about the shower...and was barely given any sympathy...but rather..."what would you like me to do?"  Uh...I'm checking out.  It's YOUR problem, not mine.
    I've definitely stayed in nicer W hotels...and if it weren't for the lure of Starwood Points...I'd probably check other places first.

    02/08/11 | Link | Rating: 3.0
    155. valarie A.
    Went to the Backyard this weekend and was quite disappointed.  When I asked what type of Champagne they were serving by the glass the disinterested bartender replied they were pouring COOKS!  
    OMG! Is the economy that bad that Starwood is actually stooping down that low.  Their Vueve Cliquot was $108 for a bottle when it actually should be about $90 max.  And to be served in a plastic champagne flute.  I promptly left and that's after a $9 valet charge.

    27/04/09 | Link | Rating: 1.0
    156. Jessica Y.
    This review is strictly for their Backyard bar. My company had our holiday party here and it was fantastic! I went to UCLA and never got the chance to stay at THE W hotel and it was so fun just hanging out with the fellow co-workers, enjoying the exclusivity, appetizers (wontons, bruschetta, and a bunch of other goodies i don't remember), and the open bar!

    Only sad thing was they roped off the ice rink area for another private party that night. Wish we could have taken advantage of that pretty backdrop for our pictures!

    28/12/09 | Link | Rating: 4.0
    157. Min T.
    Maybe because I already love the W hotels but this one could not have been any more perfect.  

    Note this review is for the bar only.

    I loved how huge the Whiskey Blue lounge was.  There was seating everywhere!  And it was very quiet on a Sunday night so we made ourselves comfy directly in front of the bar.  I just loved the swanky decor including the lights above the bar with the canvas shades.  And the swirly red walls made great background for the pictures we took (hey, it was a birthday party!).

    People complain about the drink prices but you know what?  I had bad drinks at cheap prices everywhere.  I rather shell out the cash for an absolutely well made drink than three lousy ones for the same price.

    I tried the Clementine Crush first.  It was perfect!  Made with Svedka mandarin, OJ, tonic and really fresh ginger.  There was a huge slice of it in my drink that I macerated with my straw the best I could for that sublime spicy note.  

    My next drink was the Mangomint mojito.  Two words.  Loved it. I love mint.  I'm a fan of mango.  Cool.  It had the perfect blend of both.  And it was surely tasty with the wedge of mango as garnish as well as chunks of it in the glass.  

    I also tried the pineapple martini which was a disappointment after the other two.  It was good but not fantastic like the others.  

    I also sipped from the cucumber cooler.  Very nice and strong.  I'd get this next time.  The basil grapefruit martini was also fantastic.  The bartender really knows how to mix the fruit, veggies and herbs into the drinks without it being too artificial or weird.  My friend's virgin marys "made extra spicy and dirty" was so good that I almost didn't miss the vodka.  Almost.  I'm not insane enough to go virgin.

    Our lovely waitress Rebecca was great and we'd absolutely come back with more folks.  It's party time!

    27/08/07 | Link | Rating: 5.0
    158. Amy S.
    The rooms are as beautiful as they picture-comfortable and styling. They are surprisingly spacy.

    The bar downstairs is def. a happening spot on the weekends. They have multiple areas for lounging and a small dancefloor. I notice many persian people were down here? uhhhhm okay. Hahaha

    23/03/09 | Link | Rating: 4.0
    159. Vincent L.
    This review is for the lounge only.

    The lounge is definitely upscale, with dark wood floors, dim lighting, and red colored walls.  Tons of open space and good seating.  Very nice.

    The bartenders and wait staff are mostly very attractive women.  Again, the W clearly wants the environment to be as pleasing to the eye as possible.

    The crowd is mixed and, from what I can tell, upscale.  Shirts tucked in, blazers, and nice dress slacks are not uncommon to see.  If you're not into pretentiousness, you're probably not going to like the W.

    My two main critiques for this place are the price of the drinks and the bouncers.  As for the price of the drinks (glenlivet is $14), I guess it's acceptable given that it's an upscale lounge and that's the going rate in L.A.  With respect to the bouncers, though, it's ridiculous.  If you don't get there before 9:45 on a Friday/Saturday, you can plan on waiting outside for a bit, even if it's almost empty inside the lounge.  

    Overall, though, if you're looking for an upscale lounge experience in Westwood, you should consider checking out the W.

    15/03/09 | Link | Rating: 4.0
    160. Michelle L.
    Can't say enough good things about this hotel. My boyfriend and I decided to go up for the weekend and enjoy our time out in LA. From the second we pulled up to the valet, to the time we had to say goodbye to this amazing hotel, we enjoyed every second of being there. The front desk and concierge were extremely helpful and the guy who delivered our room service was so polite (he even repeated that the delivery charge was already included instead of trying to play dumb like some room service guys do looking for an extra tip).

    The interior of the hotel reminds me of a chic twist on modern retro palm springs decor. We ended up getting the king suite and it was worth every penny. Not to mention their beds are like sleeping on a cloud. I was dreading having to actually get up and start moving around since I was so comfortable. We also had the Sunday BBQ outside by the pool as well as late night cocktails and dessert at NineThirty (the bar downstairs) and both were really good! I would absolutely come back and stay here again any day. Love the W!

    03/07/10 | Link | Rating: 5.0
    161. Elyse K.
    Yes, the hotel is nice and yes, the pool is a little piece of paradise in the middle of hectic LA.  But I'm subtracting two stars:  one for my nail technician deciding to "no-show" my mani-pedi appointment and the other for the semi-cheesy, Euro trash night-time bar scene.

    So with the negatives out of the way, here goes....  I stayed here for a girls night out (or in, however you want to look at it) this last weekend and luckily we somehow got one full day of sun sandwiched in between two rainy ones.  We spent 5 hours at the pool sipping lovely margaritas and mojitos and lunched on a burger and fries and pizza.  Total tab for 10 drinks and food was about $170 +$30 tip.  Our server was super cool, but super slammed, so be patient.  I think they were still staffed for "off-season".  We got to the pool around noon and had free reign over the bed/cabana/chair selection.  Toward the end of the afternoon, it had filled up a bit, but nothing compared to high summer crowds.  There were families, groups of girls, and groups of guys and girls enjoying the perfect Spring temperature and casual vibe.

    After nursing our sunburns with champagne in the room for a few hours we wandered to dinner a few blocks away at Tengu (recommend, read review) and then stumbled back for a nightcap at the bar.  It was somewhat early around 10:30-11 and we ordered one drink and called it a night.  The drinks at the bar were de-li-cious.  I would repeat my friend's description, but it might get this review censored. I would recommend the Pomegranate Margaritas or the Blueberry-Mint-Lime something martini.  The crowd wandering in was nothing really impressive.  I'm used to a little funky Silverlake/Downtown style and this was really nothing to speak of.  Guys in striped woven shirts and girls in their "date" tops.  The best outfit winner was a guy with a white linen suit, white loafers and slicked back dark hair and sunglasses.  Ick.

    It was time for DVDs back in the room and our player wouldn't work.  After a few attempts, we called the operator and they had a technician up to our room in 5 minutes or less.  If you don't want to feel like a stupid girl, check the DVD cords before you make a call.  Yep, all he did was plug the cords back into machine.  Oh well, that was entertaining.

    Overall, yes, i would come back, but only if splitting the room 3 ways.

    23/04/07 | Link | Rating: 3.0
    162. Cyndi L.
    Well.. I've stayed at multiple Starwood hotels.. Stayed at The W in Vieques in PR.. Very Disappointed with the Downtown Location... First things first the Valet drivers are rude ( knocking on the window as we pull up n just rude).. We got a suite and the room was dusty, found crumbs on rug, light switch had gunk on it like it has never been wiped down ever. Last we ordered room service.. Basic burger n fries w/ a smoothie.. Smoothie was warm in temp n it had dairy in it.. The condiment specifically the little ketchup bottle had dried ketchup on the bottle like it was on someone else's tray n didn't use it. Gross.. For the price not worth it!

    19/12/11 | Link | Rating: 2.0
    163. Dee D.
    I stayed at the W Los Angeles located in Westowood this past weekend. Quite the place when you walk up neon lighted staircase and music thumping. I had to think twice for a minute if this was the right hotel or a club. Well apparently it was both on Friday night. The hotel has a lounge downstairs that seems fairly popular.
    Our check in was quick and service was very friendly. I was glad to walk into a corner suite with a good sized living room area with modern decor that. I appreciated that the lighting was soft and placed just right to compliment a very relaxed atmosphere. The bed was not too plush, which I prefer and the bathroom was spacious and not overly done. I wouldn't expect anything less from a Starwood hotel.  I loved that the toiletries were Bliss products and they have a Bliss spa on the premises. Certainly a plus for me. Would I come back here? Heck yeah... if I can get past the velvet rope. It's a good location around the corner from UCLA and accessible without being on a busy street.

    26/07/11 | Link | Rating: 5.0
    164. Marie S.

    Dear Starwood,

    We spent 6 weeks working with a manager at the W Hotel Los Angeles for our event and she waited until 2 days before the event to inform us of conditions for charges and started making up conditions for payment after she was at fault in delivering paperwork to us late (after multiple promises to deliver within 24 hours), overcharging our card with unauthorized amounts and harrassing us on site without providing the parts of our event that we ALREADY PAID FOR IN FULL.  The main issue is that we added some AV and equipment to our contract a week before the event.  The manager did not inform us that there was a third party involved and the ordering requirements.  Then she started lying to her management that we had not told her of the requirements week before and that it was our fault for the mishaps.

    This manage lied over and over again to cover her tracks in messing up in delivering our paperwork later than we required and then overcharging our credit card the day before the event and expecting for us to make up the difference.

    Is it standard practice for event managers who are notified of the requirements of an event 6 weeks in advance to forget about all of our conversations and then start messing up and making demands within days of the event once our orders are finalized a week ahead of time.  She wasted 4 days of time not knowing what to do with our order that we had given her notes on 6 weeks before!  Then expect us to make her look good the 2 days before the event after she had screwed up.

    The scrambling and making up new details within days of the event and then locking the doors to our event is poor business.

    All they had to do was let us into the rooms that were paid for in full and remove the parts that were in dispute.  We couldn't even get that done.  We had to cancel the whole event.

    After explaining the details of our payments and process to Kimpton, they assured us that they would never LOSE OUR EVENT DETAILS when we give them the info 6 weeks in advance and then lie about it to their management.

    This all was so terrible and so easily preventable.  We're planning on creating an "old school" versus "new school" business case study about it and sending it out to the press while announcing our monthly series of events with Kimpton.

    01/07/11 | Link | Rating: 1.0
    165. Daniel D.
    Review is for the bar/lounge downstairs only.

    This location has a great ambiance and the staff is fairly friendly. Everything is spotless and is located in a very affluent area.

    On the downside, drinks were expensive and the bar tender actually wrote in $2.00 more tip on top of what I gave them after I looked at my debit card statement the next day. Its too little to complain about but they must be racking up massive $$ each night if they did this to everyone. Just make sure to double check your debit statement if you plan on charging for drinks and write down your tip amount for your own reference.

    25/01/10 | Link | Rating: 3.0
    166. Mary N.
    I like W very much :)

    poolside area is really nice, perfect for nice brunch :)
    I like the decor, really sophisticated, urban, and you get the cool vibe..

    it's not as crowded as it's used to be, so if you wanna enjoy nice cocktails at a chill bar, then this place is good..

    please try their strawberry mojito!! YUM!!

    18/09/10 | Link | Rating: 4.0
    167. Sarah C.
    Just stayed here for a business trip and was very pleased. Hotel was located in a lovely residential neighborhood near UCLA; much more quiet than W Hotel Hollywood. Staff was exceptionally accommodating, helping me with dinner reservations and printed a document out for me that I had forgotten. Wireless is free in the lobby for 24 hours and while pricey at 14.95 is fast and they do offer various packages. One afternoon I worked by the pool and the bartender refilled my iced coffee repeatedly, free of charge and also watched my laptop and ipad for me when I ran to the lobby to send a fax. (Side note if dining by the pool, I recommend the salmon burger and sweet potato fries).

    Had several evening work functions and kept erasing my key due to it being in a small clutch next to my phone and the staff was more than happy to repeatedly replace them.

    While the exterior facade was nothing to look at, the lobby was spotless and well designed and the hotel has a lovely outdoor pool area surrounded by great a well landscaped yard/garden. The rooms are airy, large and very calming; the beige colors and blue accents gave off a slight beachy feel. Had a great view of the pool and gardens, a flatscreen in the living room and bedroom and spacious L shaped couch. Rooms contain an ipod dock, two flatscreen tvs and dimmers on the bedroom lamps.

    I have stayed at Starwood Hotels around the world and many W's and am certainly a fan of this one.

    24/02/12 | Link | Rating: 4.0
    168. Donna Z.
    It's pretty safe to assume that when you stay at the W, you'll be well taken care of.

    This is my favorite W.

    Tucked away on Hilgard, it's a little inconspicuous yet incredibly central. The staff is beyond friendly from the bar to the front desk to the pool to the Bliss Spa.

    I'd walk here from UCLA often for drinks or spa services and am always excited to return whenever I'm in town.

    Lots of times there are private parties, red rope and all. Swanky.

    27/04/09 | Link | Rating: 4.0
    169. Marian B.
    I've always been a fan of W Hotels. I'm into the modern, posh and colorful decor they always have. The jewel tones are lovely and blend well with the atmosphere they've created.

    This W hotel was tucked in Westwood not far from Wilshire. One of the first things I noticed were the vines that wound up the side of the property. It reminded me of a fairy tale castle (I have a vivid imagination) except in Westwood.

    The room I had was spacious and close to the elevator, which I prefer because I hate having to walk far to get to my room. The decor inside was typical to W Hotels, although I've stayed in more colorful ones. The bed was a bit short though which I thought was weird. Luckily I'm not very tall so it was fine for me haha.

    05/07/09 | Link | Rating: 4.0
    170. LisaLisa F.
    Stayed here while touring UCLA & Pepperdine Law Schools. Love, Love, Love the W!!
    I was upgraded to a beautiful suite for being a Starwood Preferred Guest and the room was funky chic...so my style.
    The W ALWAYS has something cool going on...and this time around I sat out by the pool and watched MTV filming some style show. I had to sign my life away in case I was in the background, but it was all good.
    CON: They stopped serving food at 9 PM in the restaurant and bar. I ended up getting sloppy on Manhattens because I had NO FOOD
    They 'suggested' I go across the street. Are you kidding me?

    02/10/10 | Link | Rating: 4.0
    171. C J.
    This is probably the only W I've liked for business travel. At every other W I always feel totally underdressed and like I'm walking into a club look unfab.
    It's in an odd location for a hotel and it seems to be an old office building, but they've done nice things with it.  There's a great pool and my room was wonderful (I think that was the name of it too!).
    I also went to the Bliss spa and it was nice, even though not as big or as much of a spa as other locations.
    The restaurant in "the backyard" had great food and drinks.

    10/06/10 | Link | Rating: 4.0
    172. Heather W.
    Stayed here over the weekend while in town for a party in Hollywood Hills. Really like that it's close to everything, but far away enough that you're not smack dab in the noise.

    Person who checked us in was incredibly nice. My counterpart was a bit under the weather, and she accommodated us in every way she could to get him into the room faster so he could lay down. She also offered us medication (free).

    The Spectacular King Suite was lovely. The bathroom is on the smaller side-very lacking in counter space-but the suite itself was really nice.

    Other downside is $32 a night to park if you're a hotel guest. In my book, and as a Starwood Preferred Member and Starwood Preferred Meeting Planner, that's a bit over the top. I get it's L.A., but eh...not a fan of the inflated parking prices.

    The bar was great. We went down and had a couple of drinks...try the Guava one and substitute the tequila for vodka. MMM GOOD. It was a chill environment and just nice people-watching. When it was time to head back up to the room, no noise from downstairs. Nice.

    Everyone at this place is awesome. From the valet guys, to the front desk staff to the bouncers. Minus one star for the high-priced parking, and the small bathroom/very limited counter space, but huge props for the service and style.

    23/09/09 | Link | Rating: 4.0
    173. Phoebe C.
    HOW DID I LIVE ON TIVERTON & LE CONTE FOR A WHOLE YEAR AND A HALF AND NOT KNOW ABOUT THIS PLACE!!!  The W LA bar is this swanky bar in the left lobby of the hotel. Save for a few older creepers, it draws a mix between a young professional and collegiate crowd (read: hot) on the weekends. Live DJ plays recent music mixed with a few oldies. No cover charge, and the ambiance is hip LA-ish meets laid-back island cabaña. Their rum&coke and mojito are both absolutely delicious... a little bit on the pricy side, but doesn't taste like shitty nail polish remover. Oh, and parking is a bitch and valet costs an arm and a leg, so walk from Westwood, or find meter parking. So dear bouncer; take a good look at me, because I'm def coming back.

    18/05/10 | Link | Rating: 5.0
    174. Joanna M.
    Stayed one night and had an overall lovely experience!

    -THE DECOR: beautiful lobby/bar/backyard. chic and modern all around!
    -THE ELEVATORS: elevator mat changed throughout the day! "Good Morning" to "Good Afternoon" to "Good Evening." it made me oddly happy to see how on-top-of-it the elevator carpet was. also, there is a fun camera in the elevator, with which you can be silly and entertain yourself with while you ride up to your room :)
    -THE ROOM: suite-style. lovely living room area, with a separate bedroom and large bathroom. clean, spacious, comfortable, modern. the vanity area in the bathroom was much appreciated and appropriately utilized :) comfy bed!!
    -"THE BACKYARD": outdoor pool area/restaurant+bar. like a mini-vegas? outdoor patio with food and a full bar. there's a large tv, too. just beyond the patio is the pool area: several cabanas and lots of lawn chairs surround a decent-sized pool. also: towel service, hurrah!
    -"WHISKEY BLUE": chic lounge/club off of the lobby. i drank DELICIOUS strawberry mojitos the whole night. DJ blasted some good electro :) lots of space to sit or stand.
    -proximity to Westwood and the UCLA campus. there's a Ralphs located a couple blocks away!
    -i think the hotel is dog-friendly? err...there was a small dog running around the hall outside of our room, so i assume so :)

    Didn't love:
    -the entrance of the hotel is atop 2 flights of stairs...the first flight does have a side ramp, but the rest of it is...stairs. this was not very convenient with the luggage that we had to carry up said stairs. am i being irrational? i just didn't understand this. and there wasn't staff there to offer to help you carry your bags...not that i EXPECT people to rush over and help me carry everything...but when your hotel sits atop a hill of steps, it's just...awkward.
    -the lighting in the rooms did not have master switches...? i'm not sure if we just couldn't find them? but aside from the bathroom, we had to go up to each lamp/lighting fixture to turn them on...
    -the attitudes of a few members of the front desk staff. a little pretentious...? too cool to be genuine? what's with the fake smiles and half-assed niceness?

    06/02/12 | Link | Rating: 4.0
    175. Nawar F.
    Elegant and sleek hotel and lounges at the W in Westwood! Great selection of cocktails and impressive layout.

    19/07/10 | Link | Rating: 4.0
    176. Amy C.
    I like this W because of its proximity to UCLA.  We stayed in a junior suite while we were here, and it was quite pleasant although a bit dated.  The hotel provides a shuttle service (drop-off only) within a mile or so and we used it to go to the medical center for an appointment in the morning.  The restaurant, Nine Thirty, is quite good for breakfast and the Backyard is quite pleasant for drinks and people-watching (have run into a celebrity literally every time I've been here), although service at Backyard can be quite stuffy.   I wasn't as much of a fan of the bar, Whiskey Blue, mainly because it was quite small and almost too quiet.  I am a fan of the Bliss Spa here, particularly of Kathryn and Tiana, who are great estheticians.  Pro-tip: If you're going to be heading here for both a spa visit and a visit to the restaurant, do know that the restaurant provides a better parking validation.

    06/01/13 | Link | Rating: 3.0
    177. Wong Fook H.

    It is walking distance to Trader Joes!  
    The shower was great.
    The suites are big.
    Free coffee in the morning.


    The heater/AC was crappy.  It blew all night and dried out the air, yet the room was still cold.
    The ceilings are low and the rooms are dark
    They nickel and dime you for everything.
    The beers by the pool are $8 + tax & tip... that's an $11 beer!
    Parking was $35/night (free on the street!)
    The card key in the elevator was funky, and I missed my floor several times because it wouldn't accept my card.

    15/04/11 | Link | Rating: 4.0
    178. Cathy K.
    Ladies: The rooms at the W stock bath products from Bliss.

    Gentlemen:  Hmm...


    Each time I've visited the W, it was for a different purpose.  So in some small way, my experience has been sort of inconsistent.

    The rooms are cool and ultra modern.  The decor is sleek, with tons of white.  Do I like?  Yes, I do.  Again, my favorite part is that the bathrooms are stocked with products from Bliss.  Needless to say, I've made many calls down to the front desk claiming that I... erm... ran out of shampoo, conditioner, lotion, body wash, hand soap, etc, etc.  It's a pretty awesome haul.  I snicker at people who purchase Bliss products at Sephora.

    The downstairs restaurant/lounge area is pretty modern, but quite small.  It's a lot smaller than you'd imagine.  I also don't like that it's DIRECTLY next to the main entrance, pretty much facing the front desk.  Why?  Because it leads to unnecessary crowding, that's why.

    The valet is always disgustingly expensive.  $14?!  Are you out of your mind?  Find street parking in the neighborhoods just behind the hotel.  That's what I always do.

    The pool?  It's nothing special.  It's a pool.  Considering how the decor of the W itself is so posh and upscale modern, I'd have assumed that the poolside area as well would be chock-full of super modern amenities.  Such is not the case.  But it's still nice, with plenty of lounge areas, cabanas, and such.

    The outdoor restaurant by the pool always has business-suit-clad men chillin, grubbin, and typing like mad on their laptops and BlackBerries.  I've never actually dined there, but it seems like a nice place to enjoy a meal al fresco.

    Considering that the W is a chain hotel, I do have to say that it has a very boutique hotel ambiance.

    31/08/09 | Link | Rating: 3.0
    179. Kim l.
    I was expecting a lot more from this place. We walked up the steps and immediately to the right is the bar. There are no restrooms in the bar. You gotta walk out and across the lobby to get to the restrooms. It was semi crowded on a Saturday night. I guess I can't say that I was surprised that the crowd was 99% Asians since UCLA is right next door. The bar/lounge was pretty spacious and had tons of sitting room. Our group wanted to dance but the security guard informed us that they don't have a dancing permit/license but are in the process of applying for one. That's really too bad, because the dj was playing some great music.

    09/08/10 | Link | Rating: 3.0
    180. Yu T.
    Happily surprised since it was the best W I have stayed in so far.

    The suites are huge!  the decor modern and pretty.  Maybe a little too girly and slightly West Elm-ish but clean and pleasure to relax in.

    The outside entrance covered with ivy was also nice and understated too.    If you want a more laid-back approach to your stay in LA, I would definitely recommend it since it is tucked away in the peaceful streets of Westwood.  Might be a little inconvenient for those who want easy access to the restaurants and nightlife in Hollywood though.

    09/12/07 | Link | Rating: 4.0
    181. Sean D.
    Nice spot in LA. Modern, hip atmosphere with a very comfy bed. Nice size room, with a modern bathroom and slick I house bar/ restaurant.

    19/04/12 | Link | Rating: 3.0
    182. Hendrix B.
    Stayed 1 night, St. Patrick's Day, business trip with a little pleasure mixed in. Upgraded to a king suite with a view of the pool....you would never know this place was once a UCLA dorm, room was huge, amenities, first-class. Check-in was smooth, valet fast, elevator clean with a cool real-time photo montage thing of people in the elevator. Whiskey Blue bar classy, understated, nice long bar with strategically placed, but not obtrusive, tv's (watched NCAA basketball games). My only complaint was breakfast service was deplorable for a luxury hotel. My colleague's eggs were cold, my waiter served me a plate covered with cooking oil, the coffee service was beyond slow.

    I would definitely stay again but dine somewhere else in Westwood.

    23/03/11 | Link | Rating: 4.0
    183. Mr C.
    Great place to go out to have a drink on a date!  Sit on the patio on the day bed!!!

    27/06/12 | Link | Rating: 5.0
    184. Jeremy M.
    Not bad.  This is the 10th or so W I've stayed in and is probably one of the top 3 or so.  

    It's definitely NOT the young, hip 20-something party crowd so if you're an out of towner looking for the hot spot for a weekend trip you're better off heading to the W over in Hollywood.  

    The rooms here were fantastic.  I was updated to a Fabulous Suite (I think that's what they called it anyways) which had 3 full rooms + a bathroom.  Had a large "living room" with a big wrap around couch, office desk, coffee table and flat screen tv.  Had another room with an office desk & a couple of lounge chairs.  3rd room was a decent sized bedroom with another TV and good sized closet.

    Pool area was nice.  Had an outdoor restaurant / bar right next to the pool that seemed to be a hit spot for lunch - at least the day I was there (a Friday)

    - Decent lobby lounge
    - Nice pool area
    - Huge rooms

    - A bit tucked away as far as location's concerned
    - Not the idea spot if you're looking for a crazy LA weekend trip

    26/02/11 | Link | Rating: 4.0
    185. kandy k.
    This place should not be a W Hotel-It is so run down and dirty-
    CLassy and Elegant it is Not -

    The outside lounge by the pool is a hipster wanna be place -the fire place broken -half the chairs need repairing -the service nill-
    The waitress was not attentive and took 15 minutes to bring our drinks-the place was fairly empty  too-
    This is a college hang out for rich UCLA students-and it looks like it-
    I was so disappointed in it-
    We had to use the lobby bathroom and it was a mess-the paper towels gone and the trash cans over flowing with trash-REALLY

    They need to own up to this being a COLLEGE PARTY HOTEL

    If I was the OWNER of the W -I woud take my name off of this !
    It reminds me of a motel in Palm Springs on Easter Break
    Don't go !

    07/12/11 | Link | Rating: 1.0
    186. Rachel G.
    There are cameras in the elevators that continuosly take pictures of you that are displayed on a TV screen..... it's awesome!!!! Especially if you want to have a solo dance sesh!

    The rooms are huge and have ipod hook-ups for more dance parties!!

    So cool ... if you got the money, or the job =)

    10/11/08 | Link | Rating: 4.0
    187. Chris D.
    I was pleased enough with the happy hour specials when I ordered cheese and olives at the discounted price of $7. The plate came with three decent-sized pieces of cheese and four tiny pieces of bread - enough for maybe one of the cheeses. It was clearly disproportionate, and when I asked for a little more bread, the server (not blaming her) said, "Sure. That'll be $3, ok?" No. There is nothing ok about that. At least try to disguise that you're totally playing me.

    16/07/12 | Link | Rating: 2.0
    188. John K.
    You cannot go wrong with service or hotel.  Know that it is pricey going in and you will have no regrets.  The service was on time and crisp.  We had a great stay.  The pool bar was the best place to hang out.  Kids got to swim while my wife and I got to relax.  Overall I was pleased.  Looking forward to their movie night

    31/07/12 | Link | Rating: 4.0
    189. Drew C.
    The rooms are very, very nice and the location is perfect for walking to lots of restaurants, bars and a couple of classic looking movie theaters. In the shadow of the UCLA campus there is always buzz around the area, especially the pool party on Sundays.

    If you didn't pack your teeny bikini and your abs of steel then you might want to avoid the party. Very young, very "LA" crowd.

    23/11/10 | Link | Rating: 4.0
    190. Erik G.
    Really enjoyed our stay here! From the moment we valeted our car we were warmly welcomed. The check-in process was seamless with a skilled young lady who gave us a great overview of the facilities. Our room was large, clean, and modern. We ate at the nearby Tanino restaurant (highly recommended!) and came back to enjoy a drink at the Whiskey Blue lounge. Being an SPG member I knew that this stay was going to be great and it certainly was. Thanks for the memories, W Westwood!

    09/06/13 | Link | Rating: 5.0
    191. Sarah T.
    I recently stayed at the W in Hollywood for 2 nights with my mom while she was in town visiting from Philadelphia.  I live in the Los Angeles area, but we thought it'd be fun to stay somewhere for a couple days. Normally when she visits Cali, it is with my stepdad and they stay at the Beverly Hills Hotel, but we wanted something closer to the "heart" of Hollywood.  
    We were THOROUGHLY IMPRESSED the ENTIRE TIME, starting with our Bellman, Anthony, who was so helpful!! He was totally professional but personable at the same time, which made us feel right at home.
    Could  not believe the attention to detail and think that anyone considering to stay at the W should 100% do so!
    I think my mom may make a permanent change to her preferred LA/Hollywood area hotel from the Beverly Hills Hotel to the W!!

    20/07/11 | Link | Rating: 5.0
    192. Melodie S.
    Imagine my dismay. I cannot explain the excitement I felt when I learned that the W in Westwood would be placing an ice rink within its facility for the holidays. I gathered a group of six additional friends and we all decided to make a fun and exciting girls night filled with ice-skating, followed by an enjoyable evening at the W lounge. As we researched the venue online we each watched the video of skaters gracefully gliding on the ice rink at the venue, and we each anticipated sharing a similar experience. When we arrived at the W in Westwood on Sunday, November 25th, we were slightly taken aback by the look of the "ice rink." Nevertheless, we did not want to ruin our night, and each of us decided to give it a try. One by one we stepped onto a plastic floor. The ice rink that we had all looked so forward to spending time on was purely composed of plastic flooring and nothing else. There is no possible way to skate, glide, or do anything ice skating related on the plastic that they provided as "ice." We soon came to the realization that this venue was incredibly disappointing. We should have realized that there was something wrong when we saw that there were no other individuals at the ice rink. Within three minutes of stepping foot onto the plastic we were dissatisfied and forced to leave. For a company as prestigious as the W, I had personally expected better customer service, yet unfortunately when our disappointment was expressed to management we were coldly told that there was nothing they could do. My seven friends and I drove all the way to Westwood to pay for a service that was inadequate and that we frankly did not even use. I highly recommend that anyone who wishes to go enjoy an evening ice skating for the holidays to do so at any location other than here.

    03/12/12 | Link | Rating: 1.0
    193. Tiffany G.
    We had an absolutely wonderful stay here! My husband and I recently celebrated our 1 year wedding anniversary in L.A. and decided to stay at the W in Westwood. Excellent choice, I must say! The hotel staff was very professional, friendly, and helpful. Our suite was quite large and very chic! The bed was comfortable, the living area was spacious, and I especially loved the light-up closet! Such a great idea as it made it much easier to find my outfits for each day! A staff member also brought up a tray of chocolate dipped strawberries and a bottle of champagne to commemorate our anniversary upon our arrival! WOW (We love being SPG members)! We mainly hung around Beverly Hills for the weekend and each night we'd wind down at Whiskey Blue inside the W. We loved the ambiance, music, and variety of drinks! The bartenders were very nice as was the doorman. In a nutshell, we're very much looking forward to staying here again!

    15/06/13 | Link | Rating: 5.0
    194. Brian M.
    Just returned back home after 3 nights at the W Westwood. What a great place! We were celebrating two birthdays (one late Dec / the other early Jan) with a long 3-night weekend and after reading reviews and looking at many of the other Starwood properties I'm sure I picked the right place.  The other W (Hollywood) sounds like a nightmare.

    What was best about the W? The service.

    I had let the hotel know that we were celebrating a birthday (via e-mail) and as a SPG Gold member anything they could do would be greatly appreciated. Upon check-in I was offered a corner Spectacular Suite on a high floor (which was fine since there were just the two of us, about 600 sf). I used my Starpoints and also could have also paid to upgrade to one of the bigger suites (ranging from $60-$200 per night) but this suite was fine.

    Check-in was a breeze, the suite was ready (one of the benefits of checking in on a Thursday). Was even asked if I needed a 4 pm checkout on Sunday (nice!). We were shown up to the suite and not long after we arrived a up came a bottle of champagne and a little chocolate cake with a card from Ren the GM. How cool is that? That is one of the reasons I stay loyal to Starwood-- most of their hotels know how to take care (OK, spoil) their frequent guests. As I majored in hospitality management and have worked in several hotels, I know how difficult it is to try and please everyone...

    Whenever I called for wine glasses, extra towels or to get the room serviced quickly someone was there within minutes. Amazing. Folks on the phone were friendly and professional and were able to answer all my questions.

    A note about the area--it is a strange place for a W Hotel. I usually think of them as being on the beach or in the heart of a big city. I'm assuming this hotel was something else and was converted into a W as the structure itself appears old. They did a good job doing the conversion but the property does shows its age (only if you look closely). Turn the lights down low, add some paint and modern furniture and you can make almost anything look good.

    The AT&T iPhone service was great from the suite. Full 3G - good signal strength throughout the hotel. Was a nice UNEXPECTED surprise.

    I do wish the bathroom in our suite was bigger and more modern. It is really small and the toilet faces the sink (weird). When checking in I found out that many of the suites don't have bath tubs (just showers) and we wanted a tub. Don't know how big the shower only bathrooms are but that is my only real complaint about the suite itself.

    Bring a portable speaker system for your iPod/iPhone if you want to listen to music. I was surprised that it was missing since it seems like that is common in the W's I've stayed in. There is a radio/clock.

    With the strange residential like location, you aren't going to get amazing views like you would if you were closer to the beach or the hills. And, because the hotel was a refurb the windows are small and have shutters. All furniture inside is modern, TV's are new and the bed is VERY comfy.

    The facility itself is the perfect size. Great lobby lounging (a W trademark) and cool bar area out by the pool with complimentary coffee in the cafe each morning. FYI, housekeeping will also bring up a coffee maker to your room upon request but the coffee downstairs is much better and worth trekking down for.

    One disappointment is the pool itself. Really small pool (it's much smaller than the picture makes it out to be) and didn't appear to be heated. I didn't go all the way in but noticed a few kids in it. Cabanas are nice -- the entire pool deck could use a face lift and a hot tub would be a nice addition for those chilly winter nights.

    The 24 hour complimentary gym is great-- cold towels for your face with yummy green apples. Way cool. Be sure to watch yourself in the elevator... funny. You'll realize what I'm taking about once you are inside it. :)

    Sunday brunch is a good deal. For $20.11 you get two courses. Show your SPG card and get 15% off your bill. We sat out by the water feature and had a nice brunch. Food was tasty. There is an option on the menu for unlimited drinks (Bloody Mary's or Mimosas) so check that out if you are a big brunch drinker.

    I've noticed several folks complaining about hotel prices. For those of you that don't want to spend $38 a night for Valet and don't mind walking a block, there is a garage that does overnight parking with in and out privileges for $14 a night (cash only, tax included). In addition, you can avoid the mini-bar by walking a few blocks to Trader Joe's. There is also a CVS, Ralph's market, Wholefoods and even a Best Buy near the hotel which makes it nice. We had a few drinks at the pool bar but went to TJ's to grab some snacks and wine to enjoy in the suite.

    It's a great hotel with excellent management in a good central location. Walk to Angelino's for an excellent lunch and if you have a car drive to Nook's Bistro for dinner. Yum!

    25/01/11 | Link | Rating: 5.0
    195. Michael C.
    I stayed here for Valentine's day last year and I have to say that the staff bent over backwards to make sure that it was a night to remember.  I didn't make any strange requests, but they made sure that everything was perfect when I arrived.  A few flower petals, a plate of chocolate dipped strawberries, and some champagne on ice.  Like I said nothing crazy, maybe a little cheesy, but the point is they got it done.  

    We were in a suite that had an insanely comfortable king sized bed, and as much as I hate cliches, it really was like sleeping on a cloud.  By far the most comfortable bed I've ever slept on.  There was also a living room with a couch and a desk but I didn't spend much time there.  The bathroom however was quite impressive.  It was literally the size of my childhood bedroom and bigger than any other hotel bathroom I've seen.  Kinda wish the tub had jets, but it provided a quite relaxing bath and was big enough for 2 maybe even 3 if that's your cup of tea.   Overall it was a very amazing experience.  Modern, sleek, and most importantly comfortable.

    They also had a pajama party that night, which sounded fun.  Honestly if it was any other night I would definitely checked it out.  I would have loved to get my Hugh Hefner and partied with all pretty people that were there.  Oh well I threw my own pajamaless party in my room and boy was it fun!

    One of the best hotels in LA.  Its my second favorite behind Shutters.  I had an amazing time and my only regret was that I wasn't able to enjoy enjoy more of the hotels amenities.  I would have loved to hang out by the pool, or in there lounge a bit more but like I said it was Valentines day and I had other plans...maybe next year?

    ps. Overnight valet was like 30 bucks which was a nice little surprise! You'd think that since you're dropping a couple hundred on a room they'd at least comp the parking.  Its a foregone thought now but I'm just saying...

    05/02/10 | Link | Rating: 5.0
    196. Robert R.
    Shared air ducts made for a horrible experience. We had to move rooms 3 times. The air ducts are shared between rooms at least the corner suites. We could hear normal toned conversations from the next room. We could talk through the ducts to our neighbors. The only peace we got was moving rooms when no one was next door. On the bright side the rooms were big and well appointed. The property and common area were great. Westwood area had a lot to offer.  The staff could not have been nicer in spite of the on going noise issues. The noise issue really ruined our stay. I would not return or recommend.

    In respect to Chill the outdoor ice skating rink over the pool. It is not ice. It is a modular plastic floor that simulates ice. It is not big enough to really skate on. It is the size of a small pool that it was covering.

    02/01/11 | Link | Rating: 2.0
    197. Mon K.
    Beautiful patio -- GREAT for lunch and drinks with a best girl friend :)

    Nice bar/lounge area -- lots of dark corners for smooching with your crush!

    Prices are high, so maybe do some "car bar" before you head in to ease the pain of the $15 drinks.

    Don't valet -- there is a $5 lot just a block or two down on Hilgard.

    22/07/10 | Link | Rating: 4.0
    198. Jaimie M.
    I'm a huge fan of the W brand and this location in particular.  I come here a bunch for work and always appreciate the sweet, efficient, and on point service.  The staff always seems to go above and beyond with any requests and suggestions and the common spaces are kept up quite nicely.

    Especially loved the fact that on my most recent visit when my partner happened to be traveling with me, they upgraded me to a beautiful suite for us to enjoy.  Perfect timing  since usually I am by myself - I felt like a total baller.  Suite was lovely and sleek and we enjoyed room service lunch and evening drinks after we came back from an evening out in the lounge - lots of fun.

    09/03/10 | Link | Rating: 5.0
    199. Christine T.
    Came here on a Weds night for some drinks, they were having an art event which had free wine, and free appetizers. We basically did not spend any money that night, the people are very friendly, and ambiance is great. Great place to go for drinks, date, and hang out after work.

    16/10/10 | Link | Rating: 4.0
    200. Mike K.
    So apparently I have a growing list of detractors who clearly don't appreciate my eccentric yet USEFUL reviews.  A whistleblower amongst the Yelp community flagged my W Hotel review the other day, and after what I would assume to be was a lengthy, heated in-house debate, I received the following email from Yelp HQ:

    "Hi Mike,

    We're writing to let you know about our decision to remove your review of the W Los Angeles. Your review was flagged by the Yelp community, and our Support team has determined that it falls outside our Review Guidelines ( yelp.com/faq#great_review ) because it is not relevant to the core consumer experience.

    Thanks for understanding. We review every situation with detail and take the removal of reviews very seriously.

    Yelp User Support
    San Francisco, California"

    Oh really, Pam?  An enjoyable bowel movement isn't a part of the core consumer experience?  I beg to differ.  But please, allow me to round it out for you:  

    Valet: A+.  These guys are professional, courteous, and always greet their patrons with a smile, offering swift service regardless of your agenda at the facility.  

    Concierge/Front Desk: A+.  There always seems to be a hot chick working in the lobby, which is critical for a hotel experience to rate highly in my book.  The W never ceases to disappoint in this department.  

    Lounge: A+.  The W is usually loaded with a bevy of cute, tipsy college girls from UCLA, and a myriad of hot MILFs from surrounding swanky areas like Bel Air, Beverly Hills, Century City and Cheviot Hills.  What's not to love?  

    Pool: A+.  While clearly garnering inspiration from rival hotelier The Standard in Downtown Los Angeles, The W pool experience is a must during the hot summer months when you want to just take a day off from the grind and relax with a group of friends.  The DJ generally plays a good selection of downtempo and other variants of "LA cool" chillout, and the drinks are always stiff.  

    And finally, last but not least, my review of the ADA-compliant men's bathroom stall servicing the ground floor lobby of the hotel: A+++.  This is a work of art, and truly a safe haven from reality that captures the essence of privacy and comfort, resulting in a quality bowel movement experience, time after time. When I was homeless for four months near the tail end of 2009 due to my decision to establish my career in a royally fucked industry that -- while comprising over one third of the world's cumulative wealth -- unfortunately relies heavily on massive amounts of financial leverage (that no longer exists) for success, I learned quickly that finding a nice, private spot to perform a #2 was proving to be exceedingly difficult.

    During that era of self-reflection, I was living intermittently out of the back of my car on any given night when I couldn't score a reservation on a friend's couch, and well, a man has to "take care of business" from time to time. Due to their collective state of grotesque disrepair, public restrooms in fast food restaurants, gas stations and liquor stores (when applicable) had to be eliminated right off the bat, severely limiting my options. I had to start thinking outside the box.

    "Where would a rich guy take a dump?" I asked myself? And voila, surely enough, the proverbial light bulb went off: High-end, boutique hotels were the answer to my problem! And aside from perhaps the Langham in the Golden Corridor of Pasadena, the W in Westwood is best-in-class. I have already submitted this review to JD Power and Associates for inclusion in their next annual report.

    Firstly: there is very limited foot traffic during weekday afternoons, which just so happens to be my window of regularity. This proved to eliminate the amount of intrusions while utilizing this masterful stall.

    Secondly, the restroom buildout itself is simply impeccable -- I don't even want to guess what kind of TI dollars Starwood invested into that space. The dimly lit, sleek, minimalist design is one of a kind and elicits a cozy, comforting feeling, which is very conducive to quality #2 production.

    Finally, the stall itself is a bastion of privacy. Gentlemen, this is one of only a handful of FLOOR-TO-CEILING STALL DIVIDERS IN LOS ANGELES COUNTY. While extremely common in Las Vegas (for obvious reasons), it has proven extremely hard to locate a quality floor-to-ceiling stall in LA. Granted, the divider is made of slightly opaque glass that picks up shadows outside the stall itself, but as long as you are relatively comfortable barely viewing the silhouette of your stall neighbor as he labors through a haggard #2 -- which, based on personal experience, is an *extremely* rare occurrence during the aforementioned time interval -- it's a great place to be, and perhaps the best place to take a dump in public in the entire Southland. Two thumbs up.

    13/03/10 | Link | Rating: 5.0
    201. Angie L.
    Clean hotel, fun decor, pleasant pool area, trendy cocktails from the bar (great if you love strong drinks), loved hanging out poolside.  It's a gem of a find in the middle of the hustle and bustle of LA.  Swanky but not pretentious.

    11/06/12 | Link | Rating: 5.0
    202. Benjamin Y.
    Another W hotel that I visited in LA.  I was on a leisure stay paid by SPG but they still gave me the largest suite they had at the time.  Super big, super nice, super stylish hotel.  I brought several UCLA friends over there and chilled.  Great hotel.

    29/08/12 | Link | Rating: 5.0
    203. Elaine S.
    I LOVE THIS HOTEL!!!!!  It's set in Westwood, right next to UCLA, and it is so elegant and gorgeous.  The staff was so helpful and very nice, the food at the restaurants was delicious, the accommodations were so luxurious, and, honestly, I can go on and on.

    It was New Year's Eve 2010, and the LAAC, where my boyfriend and I  wanted to stay at was all booked, so we came here because I've heard so many great things about this place.  The only rooms they had available were suites, so I booked 2 nights at a suite the W Los Angeles.

    When we checked in, we were so excited.  After the staff checked us in, we went to our room, and were just so in love with the room.  It was so modern, sleek, and OMG we had a living room.  Honestly, I've never been to a hotel this nice, but then again, I never paid for a suite.  The living room space was so comfy and cozy, and from our room window, we could see the pool area that was transformed into a skating rink.  

    The one small complaint I have is that the beds were a little too small and not as plush as I had imagined.  Compared to the LAAC or the Marriot, we had only a few pillows, the blanket was sorta thin and bare, and my boyfriend's feet hung off the bed.  Especially if I'm going to drop the amount of money that I did, I expect to drown in comfortable, fluffed pillows when I go to sleep.

    But other than that, I loved staying here, and I would definitely stay here again!

    12/07/11 | Link | Rating: 5.0
    204. Nazli S.
    The W is great if you are partying and need a place to crash or if you are just visiting Bliss or having a meal. That's it. To stay longer than one night is not recommended.
    Once you're not drunk/hungover and you are sensible enough to notice details you start to see that the W is actually pretty dirty and the property is not very well maintained (ex. ashtrays and trashcans overflowing on the grounds...ick).
    I also feel like there is lingering Chlamydia on the walls--it's just gross.

    25/07/10 | Link | Rating: 1.0
    205. Val M.
    **Review is for CHILL , the winter bar/pool area***

    Chill at the W was well..... pretty chill. I am biased because I think all W hotels are awesome and stylish. So, I wasn't surprised that Chill was awesome and stylish. I attended a Yelp event here and it was an outdoor bar, pool area that is perfect for having an event or grabbing a drink. The pool was frozen over and converted to a skating rink!

    The holiday decorations made the area look super festive. The bartenders were very friendly and the appetizers served were delicious! The tomato soup shooter with a bite sized grilled cheese sandwich perched on top was a classic comfort food dish all grown up. The climate was perfect, so I'm not sure if it wasn't that cold out or the combination of heaters and lights made the outdoor area comfortable. I wish I lived closer so I could come back again soon.

    16/12/10 | Link | Rating: 4.0
    206. Christina A.
    Absolutely one of the most beautiful hotels I have seen. My experience was that my friends were in from out of town- and while the guest experience was a bit different, I think I must dream in the neon of the lush & luxe entrances, lounges and pool area. The music changes often to suit the vibe and it is kind of always perfect. In my (imminent) future as a wealthy hardworking exec, this is where we will take birthday shots, know the staff well, and come looking fabulous before heading to the party.

    Only two things it should change: I wish it were open a bit later and I wish something else made me want to live nearby.

    19/12/10 | Link | Rating: 4.0
    207. Sally C.
    Came here to the pool/bar with friends.. had a few cocktails and a few snacks  .. in my opinion its not the best  cocktails  served here ..  over priced!

    29/06/12 | Link | Rating: 3.0
    208. Avishek C.
    Went to this place after work for some drinks. We asked for the pool bar and were pleased to find a nice well maintained pool with a very pristine looking deck around it.

    We sat at the bar and drank a few drinks while watching a game. The place is decent for happy hour. I was kind of taken a back by there being $4 sliders. But, really, it's $4 per slider, as in singular. That was a bit weird. But the beers on tap were good and the ambiance was nice. Also the bartender was a very friendly.

    The bathrooms were well maintained and at night they place lit very nicely.

    Probably will stop by here again sometime.

    18/09/11 | Link | Rating: 3.0
    209. Will M.
    Stayed here on starwood points. As a corporate traveler, I stay in a lot of Westins and Ws. This W is similar to most others in the chain. Clean and modern with good service. I'm not a huge fan of the wannabe hip decor, always feels a bit forced to me, but it is what it is.

    Rather than repeat other consensus comments, I'll focus on my major ingoing concern here: noise at night. We wanted the fun, party atmosphere during the day but also wanted to be able to sleep at night (we are pushing 40). The random 20 somethings arguing in the hall outside our room and the smell of marijuana smoke wafting down our hall didn't bode well. However I was very pleasantly  surprised. The bedroom in our suite had a sturdy door  and the arrangement of the room meant we had a service closet on one side and hall on the other - room 701. If you can get a room with this configuration you can have your cake and eat it. Come to think of it, I don't know why they don't have a SeatGuru type site for hotel rooms...

    Oh, and if you are a runner, there is a great 4 mile loop around UCLA and fun (hilly) routes up into Bel Air neighborhoods.

    23/05/12 | Link | Rating: 4.0
    210. Gary G.
    The single worst hotel experience of my life.  It started with the most unwelcoming, unhelpful front desk clerk and descended rapidly from there.  The hotel is dirty, badly in need of renovation, and is nothing more than a noisy, glorified dorm room.  Simply the most horrible lodging experience in recent memory.

    22/11/12 | Link | Rating: 1.0
    211. Vanessa C.
    We recently checked into  The W in Westwood for a long family weekend.
    As soon as we arrived to this beautiful hotel we new that we were in for a treat. The rich dark woods and modern asian type decor was sleak and sexy.
    We were offered Fresh mint and orange water as we waited to check in. As we checked in we were told that we were getting a king sized bed room suite but when my husband asked about the foldout sofa bed the gentleman at the front desk said that this particular room did not have a pull out sofa. My husband booked our room on Hotels.com but actually called the 800 number when booking so he could be sure that the room did in fact have a pull out sofa for our two young daughters. The woman said that the suite that we were booking slept 4 with the pullout.
    Apparently the room we booked online was not what was booked at the hotel. The great gentleman at the front desk contacted his supervisor and luckily because someone had checked out early we were upgraded to a beautiful 3 room suite. The rooms were modern an super comfortable. My girls loved the Bliss Spa beauty products in the bathrooms.

    We also made use of the hotel pool everyday of our stay. My girls and I both made fast friends with a nice family from Idaho at the hotel pool. They served refreshing complimentary orange and strawberry lemonade in the afternoons and always had a bowl of green apples to snack on at the pool and in the lobby.The restaurant even happily accommodated our vegan food needs and made special soy fruit smoothies for our girls every morning.
    From the valet to the "stylist's"aka the made staff.. Everyone was very friendly and ready to help and give direction whenever necessary. I look forward to staying in the W Again in the future.

    02/08/11 | Link | Rating: 4.0
    212. Mai W.
    I haven't even stayed here yet and I'm already wowed by the customer service between the Starwood customer service rep and the hotel management.  Allow me to gush...

    I unintentionally mis-booked an upcoming reservation (thereby disregarding the best deal possible) and only realized my mistake after seeing the confirmation page load with the wrong room & rate. Unfortunately for my husband and I, it was also a nonrefundable transaction.

    It seemed like there would be no way to retract the error. However, after taking quick action by phone, the customer service rep Wafaa (Starwood customer service rep) along with the manager Mitchell (locally at the W Los Angeles) helped us fix our mistake!  We are so delighted by their willingness to help and their success in doing so.

    I am also exceedingly impressed by how knowledgable & tranquil Wafaa was from the very first moment -- she clearly understood how I originally meant to book the reservation and called the hotel to see what they could do. Then she effectively brokered the resolution, stayed on the line with me to keep me informed of what was being done at the hotel and then even shared helpful information for me to keep in mind for the eventual check-in date. I wish this kind of objective, smart & succinct customer service weren't so rare!  But, then again, I'm glad that I won't be likely to take it for granted (because, well, it is rare).

    Needless to say, our stay at this hotel is already off to a good start before it's even begun.  

    We look forward to checking in!

    12/09/11 | Link | Rating: 5.0
    213. Mike F.
    I've stayed at many a hotel.  I've stayed at other Ws.  I've never experienced anything quite like the W in Westwood.  All Ws have the wannabe rave/nightclub thing going on, but this was extreme.  I sat by the pool eating my cheeseburger and sweet potato fries (to the horror of the wannabe actresses/models/porn stars nearby) and just watched the slow roll of hipsters, yupsters, gansters, and "My new work just needs to be seen because I'm 53, but I look like I'm 27 (unless you look too closely - which I didn't) and please somebody rich take me home tonight" types walk by with their enormous and overpriced alcoholic beverages while I waited for my penthouse suite to be prepared.

    And by penthouse suite, I mean the elevator button I pressed was "PH".  Apparently platinum status means something at the W (unlike the Westin, which disturbs me a little).  

    The people watching was definitely entertaining, but what bumped the W up to four stars was the suite I stayed in.  Kitchen, dining room, two bedrooms (the master is larger than my master) and at last count four giant plasmas.  AND the decor.  My interior design sister would have been in contemporary heaven.  It was that sweet.  I only wish my wife had been there to enjoy the mirror above the bed.  Hi honey!

    30/10/08 | Link | Rating: 4.0
    214. Marvin C.
    Love this hotel!  Especially the King Sweet.  The ambiance is great, service is good.  Can't wait to come back.

    25/10/12 | Link | Rating: 5.0
    215. C B.
    For those of you considering having an event here, be forewarned.  

    I've been to several events at the W, all very posh and fancy.  Each time the valet line has been a good 30 minute wait and the bar is never staffed appropriately.  

    At a recent event I waited over an hour for some simple waffle fries.  The bartender was nice enough to offer to comp them, and then she didn't.  

    We were told the valet would cost $7 for the event and then we were charged $14, after standing in the cold, in heels, for 35 minutes.  Customer service was receptive but ineffectual.

    07/12/12 | Link | Rating: 1.0
    216. Pauline M.
    This review is for the lounge.  It's nice.

    Bigger than expected

    Mixed crowd - every color was present.  All ages, too.  People in small groups big groups, loners in the corner, and oily people pretending to be the manager of the place, trying to hit on you.

    Drinks are not that strong, but the interior and people make up for where the drinks lack.

    24/02/09 | Link | Rating: 4.0
    217. Brian H.
    This was possibly one of the worst hotel experiences that I have had in quite some time.  The staff was incredibly rude and unprofessional.  Everything, from parking to drinks and food were incredibly overpriced and of mediocre quality at best.  I strongly feel that you can get similar quality for a much cheaper price in nearby hotels.  I was extremely disappointed and would not recommend this hotel to anyone.

    21/06/12 | Link | Rating: 1.0
    218. Violet T.
    Had a business meeting last night in the pool area and I must say, it was the perfect night. Summer night and i felt like I was in my backyard (minus the random people around me) hanging out with my friends.

    It was cozy, old hollywood feel.  Haven't been to the Hollywood location but I've always loved the W.

    03/05/11 | Link | Rating: 5.0
    219. Grace K.
    4.5 stars

    It wasn't too crowded. There was a mix of young professionals. They had good music and made great French martinis. The decor of the lounge was modern and their ambiance was cool. This lounge is sexy or maybe it was the company I was keeping.

    02/09/11 | Link | Rating: 4.0
    220. Jennifer N.
    The W Westwood is my favorite W Hotel in the western US. The service is impeccable. This place has largest hotel rooms (standard room) of any W Hotel I've ever stayed at. Highly recommended :)!

    The unique location was in a residential area immediately adjacent to lively Westwood Village and close to the bustle of Wilshire Boulevard. I loved the "walkability" of it. The rooms and common areas were artistically designed with deco/modern style furnishings but they accomplished a warm, welcoming feel that many such decors do not.

    Beware, overnight parking is super expensive, but really quick compared to those in the area.

    06/11/11 | Link | Rating: 5.0
    221. Momo O.
    I've never stayed at the hotel, but the pool is open for pool parties in the summer time! Came here on July 4th, and had a fun time with my friends. The grill is open during the pool party.. i tried the corn which was really good. There's a full bar in the back, but also a smaller bar by the pool -- the bartender at the smaller bar was not my favorite, because she didn't know how to make a strawberry mojito correctly (which I was craving).. and wouldn't give me a new drink when I told her I didn't like mine.

    Besides the pool party, on friday nights they have movie screenings by the pool which is nice & relaxing. Free event, but donations go to make-a-wish foundation :) Hidden gem in westwood, without having to drive downtown.

    17/08/11 | Link | Rating: 4.0
    222. Robert B.
    Wonderful all suite property. Resort feel in a nice area by UCLA.

    02/12/12 | Link | Rating: 4.0
    223. Cindy V.
    What a beautiful hotel! In such a great location too =) Spent the weekend here and had an amazing time. We went to the pool party upstairs and this is where I discovered my favorite alcoholic beverage!! I swear I have been to other bars and hotels and they cannot make it like they do. White Sangria with blueberry and rasberries..YUMMM! Pool was fun, the DJ was on point, and the view from above is really nice.

    I was very happy with the customer service and our room! Our view was of the Hollywood sign.The bed was so comfy I could be in it all day, but I wanted to shop and walk the boulevard! Good times for sure.., I was so happy the hotel was so convenient to nightlife. While we stayed there, they were filming for Entourage in the lobby which was neat too.

    Would love to come back for another weekend at least during pool season =) I want my drink! =)

    17/06/11 | Link | Rating: 5.0
    224. Ryan D.
    We recently stayed at the W on our west coast vacation and it was fabulous.  We had a "mega-suite" which is a two bedroom suite with a large living room on the penthouse level.  The overall design of the hotel is modern, elegant and laid-back LA, just what we wanted.  The valet service was quick and they always offered us bottles of water.  The room service was delicious and on our last night we enjoyed a late night swim at the pool.  The water was warm and the environment at the restaurant and bar was lively and festive.  If you're heading out to LA and want a hotel that is 15 minutes from everything, that is modern but not stuffy or pretentious, the W Westwood is the way to go!

    07/09/13 | Link | Rating: 5.0
    225. Parnell A.
    5 stars for the service/save I got from Dominic, one of the outside bar managers.  Last year I showed up for DineLA on a Monday with a couple of girlfriends and the restaurant/management had neglected to inform DineLA that they were closed on Mondays.  I was about to seppuku myself in the middle of the 'raunt as a display of my outrage but Dominic saved the evening with his personal attention.  Kudos D.  Thank you!

    11/01/13 | Link | Rating: 5.0
    226. Andrew S.
    Love this hotel!

    Located in beautiful Westwood, I've stayed here several times to visit my alma mater and hang out with people still in the area. The entrance can be a little subtle, so keep your eyes peeled for the staircase to the entrance. The hotel is super chic and modern, has great service, and also has a great lounge (Blue Whiskey) on the lobby level. I also really enjoyed the fitness center, which has top notch equipment (you can plug in your ipod into the treadmill and watch tv at the same time), and both dry and cool/moist towels to use.

    The rooms are all suites (so you can count on a at least a separate bedroom and living room), with plush bathrobes, "Bliss" spa bath products, and cool and comfortable furniture. Like I said, the staff is super friendly and professional and they make sure your stay is flawless. Prices can vary depending on when you stay and if you find a deal online. I've stayed a night for about $130 before for a standard suite, but it can get up to $300 or more. So keep your eyes peeled for deals! I know I will!

    Parking overnight I believe is $32 or $35/night, which can be a pain. If you decide to meter park it, make sure you check the times when it's running to avoid the nasty parking enforcement cuz they'll be on you!

    08/04/11 | Link | Rating: 4.0
    227. Michelle S.
    We stayed here for 5 nights over New Years. So happy I picked this hotel, it's in a very nice neighborhood, pretty quiet but in walking distance of many shops and restaurants, Target, Trader Joes etc.
    Check in was very easy and fast. We stayed in a Spectacular Suite which was pretty big approx 800 sq feet. It had it's own living room with large L shaped couch and flat screen TV. it had a nice size desk area with 2 chairs that could be used for dining if you wanted. The mini bar was stalked and munchie bar with assorted chips, cookies etc but pricey. We called for a DVD player and they were very accomodating. The separate rooms made it nice for evening and morning time if you wanted to watch TV and not disturb those sleeping. The bed was very comfy and had its own small wall mounted TV. The Wheels staff (car valet) were all so friendly and always willing to help with directions. I was disappointed in the so called ice rink. It was advertised as a ice rink but really it was thick white plastic pieces. I asked if it was hard to skate on and the attendant said it was harder to skate on it than ice and it hurt more if you fell. Well I really wanted to skate...ice skate while we stayed but decided not to and was really disappointed. It should have been more clear on the website and I'm surprised that the W didnt have real ice. I would definetly stay again in the future.

    02/01/13 | Link | Rating: 4.0
    228. Uday C.
    So I've been staying at the W Westwood for over a month now and Im one of those long term guests, so I kind of know everyone in the hotel now. I just have to tell you this hotel is fantastic, they really take care of you and the people working here are not superficial at all.
    They get to know you personally and it shows.
    The rooms are superb, the food is excellent (as long as its not room service) and the pool vibe is just unreal (lots of people watching)
    So if you are thinking about it, dont! just get on down over here, you might still see me hanging around

    03/08/11 | Link | Rating: 5.0
    229. Kenny C.
    I haven't had a stay at this property in a long time and since I was going to maximize miles in LA I thought I would stop here. I knew the pool would be closed, which meant there would be very few kids on sight.

    I arrived about 10AM and after a long flight all I wanted to do was relax. My room was ready, I was upgraded to a huge suite. Sweet! The hotel was eerily quiet which is a good thing. So far this stay has been at 180 degree change from my last stay.

    The property seems cleaner and brighter than I remember. This is the brightest W I've every stayed in. As with most W's the elevator has a gimmick, I actually like the mini photo booth camera.

    I've stayed in a smaller suite at this property before, but this room is definitely an upgrade. I love being upgraded and this room fits me to a T!  The room is Hollywood casual and in good condition. Décor is sparse, but light and appropriate for its location.   In the corner is a glass top desk.  There are plenty of electrical sockets for your devices and a wired port.

    For a parlor room so large, I felt a dedicated small dining area could have been incorporated into the room.  Instead of having the glass table as a multifunction piece. The suite has a good view of the Westwood/UCLA area and gets great light.

    The bedroom is a great size large.  There is a wall mounted flat screen with HD channels, although I felt the channel selection was poor.   There is a nice sized closet.  The bed is the standard W Bed with nice linens.

    Nice size bathroom. Accommodates two, but again, for a suite so large, it felt as though "something" was lacking.  There is one large sink with counter space to the side. Enough space for two people but it would be a tight fit at the sink area.   Nice sized shower with rain shower-head. Good pressure and water temperature, this bathroom has no tub.  Standard W toiletries.

    As with most W's there is no lounge.  But there is a small fitness center and pool with a very nice landscaped yard.  In spring and summer the pool is lovely, however, the pool is closed for the winter and renamed "chill". This was appropriately noted on the properties website.

    In room Internet access is a $14.95.  I had a good signal and I was never dropped.

    If you need access to the internet, there is a wired station just behind the reception desk. It's $7.95 for 15 minutes.  If you have a wireless laptop you can access the internet in the living room and pool area for free.  

    Valet parking is $32 a night. You pull right up to the front of the hotel.  The valet staff get a big thumbs up as they were very fast and overly helpful.

    Overall hotel cleanliness:
    Tight, light and clean perfect for the 30 something visiting LA

    Staff attitude, conduct & support:
    Staff was much improved. Very helpful.

    Decent location in residential area and convenient to UCLA.  Basic restaurants and retail with everyday essentials is close by.

    Would I return?
    Not sure. Had two issues after check out. 1) Platinum amenity was not posted. 2) Charged for using the munchie box. This is my first time having to follow up on a Platinum amenity posting. I emailed the hotel and the amenity was taken care of within 24 hours.  Then the munchie box charged showed up on my credit card.  The hotel apologized profusely and removed it without question.  I don't like having to followup up on the basic service/operations, as it annoys me and outweighs a good experience.

    Would I recommend this as family friendly?
    Yes.  Although kids aren't the W Hotel Brands target audience, this location is teen friendly.

    Good for business travelers?
    Depends based on where you need to be in LA.

    Good for a romantic get away?
    Yes, nice rooms and property

    Would I recommend for someone looking for Dining/Nightlife?
    Not really as things in LA are spread out, so it depends on what your plans are.

    Would I recommend restaurant?
    ninethirty restaurant is on site, but didn't try it.  The menu looks to be all over the place, but hey I like a challenge.  Maybe next time.

    Value for price paid?

    05/12/09 | Link | Rating: 4.0
    230. River J.
    It's not a... traditional W, I must say. The set-up in the suites is a little strange, reminded me of an old folks home with the low ceilings, just very different than the W San Diego or W Hollywood,


    we had a gorgeous view of UCLA and all the red brick buildings, the bell tower, beautiful manicured landscape. Love all the usual W amenities; ipod dock, two big screen TV's, etc. The best part about the suite was that I didn't originally book it - but when I arrived I had just ALMOST been in a car accident, and was so shook up that the girl felt bad and upgraded me! A suite with a view at the W for $200? Yes please. :)

    We took advantage of the honor bar and pre-partied in our room before heading out on the town, but the restaurant/bar there looked pretty happening too. One of the best weekends of my life, furrrreals. Love me some W! (Never the Bush, only the hotels,)

    14/10/11 | Link | Rating: 4.0
    231. Eddie C.
    Went to W for a reception for UCLA law school grads this evening and here some pros and cons of the place:

    Hotel is in Westwood down the street from UCLA -Pro
    Decor is wanna be chic that looks cheap -Con
    Steep driveway-couldn't help but scraped the bottom of my car - Con
    Would not validate my parking because I was with the reception - Con (I ended up going to the lobby bar for a validation.)
    $15 for some sort of blue berry crap martini -Con
    No one served our table and had to go up to the bar to buy drinks -Con
    The friendly servers at their Backyard restaurant that keep us in free hor d'oeuvre - Pro
    The valet that drove my car at an angle to keep the her from bottoming out -Pro
    Expensive parking -Con

    Pros -3 Cons- 5

    09/05/09 | Link | Rating: 2.0
    232. Sara N.
    feh. that's my feedback on the w westwood. i must say, the bed was very good.

    however, that was the loudest room i've stayed in since i spent the night on a pull-out seat on train going across europe (circa about 1983). okay, maybe staying at the chung king towers in hong kong was louder -- but not by much.

    it wasn't the neighbors, the ice machine, or the elevator. it was the antiquated -- undoubtedly highly energy consumptive air cooling system... your engineer was summoned to adjust our unit; did what he could and then suggested we use fresh air instead of air conditioning... i'm all for that, so opened the window as he directed. while the air was indeed refreshing, the compounded noise of all the rooms' air conditioning outside your building on the 16th floor was impressive, to say the least -- reminiscent of "Flight 293."

    never stayed in a W before and my guess is that'll be the last.
    generally, for me its all about the bed... until i met this noise factor. hence: feh.
    solid C, maybe C-

    07/08/13 | Link | Rating: 2.0
    233. Imir L.
    I have a unique relationship with the W brand in that I was one of the original marketers of the brand when it launched. I have stayed at more then my share of W's and by far, this one is superior in location and setting and service to all the others. (Union Square a close second)

    Maybe I'm drunk from environmental happiness getting off a plane from dreary NY to the sultry laid back, silicone heaven of LA but this W property is what I expect in a niche luxury hotel.  Very beautiful staff, overly pampered articles of food, overly expensive drinks that you don't mind paying for because by the tab comes you're too drunk to complain about and the right amount of posers and actual cool people in the lobby mingling and dancing on the right nights.  And unlike most W's, the rooms in this hotel are actually bigger than a NYC closet.

    I've bought drinks for Nas, had a great conversation with Carly Simon and shared a dirty joke with that B-movie actor from the first Blade movie who was dating Pamela Anderson...(Stephen Dorff) and it all seemed appropriate.

    The only misstep I've experienced here is when the cleaning staff threw out my yoga top which to this day I have never been able to replace. The hotel management promised to reimburse me but years later that check was lost in the mail.

    Remember that scary hotel in the Shining? Well, this hotel is filled with memories of good laughs, good drinks and good music so if it ever became a "haunted hotel" I will be there with a ghostbuster backpack full of vodka and my dancing shoes.


    10/12/11 | Link | Rating: 4.0
    234. Kymberli C.
    We had a wonderful stay at the W.  Upon checking in, they offered us a corner suite upgrade.  The room was so big and spacious... and modernly decorated. We had a living room with full on L shaped couch and flat screen tv's everywhere.  The bedroom even had a rocking chair, and the bed was so comfy.  The bathroom was fully stocked with Bliss products and the toilet paper was had a cute cover that says "Backup Plan"  I wish we got to stay here longer.  The front desk staff was so friendly and accomodating.  The elevators are so cool!  There is a photobooth/camera in there when you are going up and down, it was fun, we stayed in there even after our elevator arrived.  I would definitely recommend staying here.  We also got a really good deal on hotels.com !

    02/06/11 | Link | Rating: 4.0
    235. David O.
    Beautiful, clean, even therapeutic music in the background makes this a great place to exercise and hit the comfort of a cabana. Upscale, great customer services leaving customers feeling appreciated and wanting to come back for a classy time. It's good summer vibes here!

    15/04/13 | Link | Rating: 5.0
    236. Angel T.
    I was invited to the Memorial Day pool party this weekend, and RSVP'ed.  Upon arriving a group of women on the hotel staff rushed up to us as we were getting settled at the pool and told us we weren't allowed to be at the pool unless we were hotel guests.

    Um, wait what?

    I asked to speak to a manager and they directed me to a tightly wound little man named Brahm.  He was rude and uncaring about our concern. He completely dismissed us.

    Fine if the pool chairs are only for hotel guests, but if you're HOSTING a POOL party, maybe put that on the invite.  It was too late for us to go to the Roosevelt, so we hit the beach.  Next year, I will buy my tickets for the Roosevelt WAY in advance, and I will never set foot in the W again.

    Burning bridges like that in this economy seems unwise to me.

    31/05/11 | Link | Rating: 1.0
    237. Monet L.
    This review is for the W lounge. I came here on a friday night and this place was empty -_- LOL. But the hotel itself is outstanding. Very upscale and modern. The women's restroom is clean with a nice architectural design to it. The lounge itself is pretty spacious and the tables aren't reserved so you can sit anywhere. I didn't buy any drinks so I can't tell you how good they are but they all cost $14 not bad. I parked in valet and that was $14 :-/ I will say that valet staff was very friendly, nice and upbeat. I'll be back on another night and hopefully its more people because this place could seriously be poppin! LOL.

    03/12/11 | Link | Rating: 4.0
    238. Mike V.
    Although we are a bit biased, we love Sundays here.

    The cabana set up is perfect, the pool may be criticized by some as not that "big"...

    ...but all I can say is, it was more than sufficient for several rounds of "round-robin" chicken fights and a swimwear fashion show around the outside.

    Great service and the security is very VERY chill and easy-going.

    a nice change of pace.

    there are few palces I'd rather spend my Sunday mornings and afternoons.

    02/08/10 | Link | Rating: 4.0
    239. Steven T.
    I get it.  It is an older W at this point, but it is still an outstanding hotel with amazing service both at the front desk and at the bar outside.  The rooms are slightly dated, but nothing to complain about.  Though everyone keeps comparing to the newer one in Beverly Hills, they shouldn't.  This W is unique unto itself, and I really appreciated that they gave a damn about my business.

    10/03/13 | Link | Rating: 4.0
    240. Stephen M.
    Drinks are overpriced. They seem to try too hard to be classy and cool. Strange layout - are they trying to be open or have private areas? Something inbetween. Been there twice, not interested in going again. Parking is also a pain sometimes.

    20/04/13 | Link | Rating: 2.0
    241. Shradha A.
    The corner upgraded room was actually quite fun - I just hope I had some more time to spend in it. Here just for a night to attend a conference, I checked in at 7pm and checked out at 8am.

    Their lobby bar seemed to be less happening than I expected from the reviews. And as much as I wanted to, didn't get a chance to check out the much talked about pool!

    Check-in went smooth and concierge was semi-helpful, although was giving out outdated maps with restaurants marked that have been closed down for a bit. They did try to help find a vegetarian restaurant and even called a couple of places to confirm if specific dishes were vegetarian or not.

    The location was a little out of the way from everything except UCLA and the Westwood Village area, which was fun but the walk there and back was via absolutely deserted roads..

    05/10/10 | Link | Rating: 3.0
    242. Casey M.
    If you like being surrounded by douchebag wannabes and paying $20 for a Coke filled with ice, this is your bar.

    The hotel isn't much better because the lobby turns into a night club and makes it impossible to sleep because you can hear the music and screams of drunks leaving in the middle of the night.

    14/09/11 | Link | Rating: 2.0
    243. Betty T.
    I LOVE this hotel!

    Upon entering, it smells luxurious and swanky.  The front desk was extremely nice and welcoming.  I stayed in a corner Spectacular Suite and it sure was spectacular!  Very spacious, modern, and quiet.

    Valet parking with in and out privilege was $35 when I stayed in December.

    I'm a SPG Platinum member so I declined housekeeping to rake in 500 extra points per night (gotta have my points).  Also received an extra 500 points when checking in.

    Will definitely stay here again when I'm working in the area.

    27/01/11 | Link | Rating: 4.0
    244. T. C.
    This review is ONLY for their bathrooms.  I went here for some drinks and it was $20 for a Long Island ice tea.  Wow !  Pricey!  Ok, I give them 3 stars for drink price, but 5 stars for their bathroom.  This is by FAR the best smelling restroom I ever visited in my life!  I went back to the restroom 4x that evening, even though I didn't have to use restroom, to to make sure it was no fluke.

    15/11/13 | Link | Rating: 5.0
    245. Pete S.
    Sunday 6/1/08
    (1 of 3)
    I came to the W's pool this past Sunday from an Acura TSX connect social group party.  We had pink wristbands while other people who were on the guest list from metromix had gray wristbands. I didn't really know what the difference was, once you are inside, you were not treated any different. Review is for the pool, cabanas, and the check in area.

    Rushing to get here for the party, I didn't have anything in my tummy except for a churro I bought at Costco. Yup, I was starving. I came here with HH and realized this was pool party had a club feel. Music pumpin' and free mojitos and fiji water flowing. Not the best on an empty stomach. The circular pool area here is quite small. I think these people over invited and there's really not any place to sit since it coincided with lunch with the hotel guests. On a lighter note, boobies were everywhere.

    The bar and open dining are is kind of cool. It felt like a tropical oasis in the middle of west side. The cabanas had a modern flair to it. The gripe I have here and probably the workers too, is the setup of the tables and chairs are like an afterthought. There's extra tables along the railing and it was in the way of everyone. It's like they took out a lane out of a 2 lane freeway. Did I already mentioned boobies were everywhere?

    The inside decor is nice. It had a dark, hip, modern, night club feel to it. The women at the check in desk were nice, cute, and courteous. They have a Acura lounge here to the right of the check in. It's basically a computer with printer and some comfy chairs.

    Valet parking: It's $14 flat when you go over an hour. However, if you validate your parking at the restaurant/bar, it is only $5 for the first 3 hours.

    02/06/08 | Link | Rating: 4.0
    246. Ian C.
    This review is for the backyard (the restaurant/bar next to the rink) and CHILL (ice skating) at the hotel. We entered the hotel through the lobby, everything seemed nice. I bought a package from gilt city for ice skating/2drinks/2entrees.

    There were two glaring issues we experienced:
    1. The service at the "backyard" was beyond terrible. The staff was more interested in chatting in the corner.  We didn't see our waiter for 15minutes. We ordered our "entrees" which were really appetizers and it takes 40minutes to bring out two tiny appetizers. We had also ordered an item off the brunch menu, which they never brought out. The manager on duty said the kitchen forgot about the order. We ended up canceling the order. The food wasn't very good, and the staff did not seem to care much for their lack of service.

    2. The "Ice Rink" turned out to be a plastic board instead of real ice. On the front page of the W website, it says that Chill is an ice rink. Im not sure what it said before when you clicked to the description of the rink, however. I thought it said ice-rink when i bought the vouchers, but there are references to a hybrid-ice rink. There is no real ice at all, only a plastic board they spray with stuff to call it hybrid ice. I wouldn't even call it fake ice, less alone hybrid ice.  Southern california does have REAL ice outdoor rinks.

    This was a horrible and disappointing experience, I'm not sure if i would ever stay at the W in westwood. I expected more from a W hotel. I'd be concerned about whether the hotel was run like their outside restaurant area was managed. We had more fun walking to target, trader joes, and didi reese than this fake ice skating.

    *update* 12/11/12
    The director of operations did follow up with me regarding this.

    09/12/12 | Link | Rating: 1.0
    247. Paul F.
    Summertime should be about making memories, right?
    where to begin...  How about the W Westwood since I am sitting in a supercool room on 6 floor  right now

    this week's  SoCal  W experience has ranged from "Truly great" "Meh" to "Aight" to YAY to "ooo ooo ooo" to "yak". Right now is keep calm and carry on.

    I really want to like the W Hotels and Starwood program at American Express.  It has promise. I began to migrate my all spending here in April and really got "points fever" lately, You know you got some kind of bug when you want to whip it out...

    Hey am I really trying to spend  more money! Wtf? =)
    I would buy any and everything on the Amex to get a few points
    Until this week when I experienced what the points I am feverish about accumulating are for...
    ...w hotels


    we drove to S.Barbara and stayed at the Biltmore.  Truly great.
    hey, I had the fam and you have to make it memorable, right?
    Going to Paris this summer

    I  realized that you get a few more points if you spend at a W and so yesterday we left S.barbara Biltmore (ooo ooo ooo) and figured since we were in the area we would check out LA

    was torn between SLS and W Westwood
    Did a lot of yelp research and talked to Starwood and decided that SLS would be the place to try
    I will leave the review of SLS for that page, let's just say "yak! what were they thinking?"

    we checked in and checked right back out.
    I'm not one to complain, but they did ask.... "why are you leaving right away?"

    Fast forward to W Westwood...
    SLS had called in advance and Westwod said they "would take care of us"  Again, I have no complaints...  I felt supported.   They let us wait for quite a while in the lobby while the manager inspected the room.  I have to deal with the publicum quite a bit and, if it was me, I would have included the guests on the inspection just to do a little glad handing and represent. but maybe I am old school.  They did seem genuinely interested in making good impression.  

    We got the room I had reserved on the computer and we liked it alot. Hey lets get the vacation back on track

    Management comp'd the dinner YAY and then my wife found a big jagged piece of plastic in the salad.


    This can't be happening to me!
    Does this kind of stuff happen every single day at every single W Hotel?

    i don't want to get anyone in trouble, but "what were you thinking?"

    I may just have to rethink my whole starwoods approach and get a card with Fairmont rewards.

    I must say tho, the room is really well laid out and tasteful.

    and the room service was great!
    Server was great.
    Everything fine except for the big jagged piece of plastic in the food!!

    04/07/12 | Link | Rating: 3.0
    248. DeathandFood H.
    Having been to many Ws through out the world I have to say I always look forward to staying at a W knowing the service will be excellent and the room with be tasteful but never over the top. The W Los Angeles- Westwood however does not live up to it's brand.

    -the biggest issue is we had requested a room with bathtub and had even confirmed it by phone the two days before. We get to hotel and they give us a room with a shower. We call down to the front desk and the women apologized and said it was indeed on our record that we requested a bathtub. Meanwhile the gentleman who checked us in came with keys to new room with a tub and he claimed it was never on the record. Really a bad way to act.

    -the bathroom are subpar. Both the bathroom in the first room and in the second was TINY. There wasn't even a fan in the bathoom and since there was no window and no way to keep the door open it was extremely steamy. The tub was tiny and plastic and looked like it was from a Motel Six.

    -It was nice to have separate bedroom and sitting room but the ceiling height is so LOW and the windows so TINY that both rooms were dark even during the day.

    -the pool was closed the entire time we stayed there and they did not tell us that in advance even though we had confirmed that there was a pool just two days before. They did not to accomodate for the pool not being open.

    -The actual building from the outside is quite ugly and has none of the good design of most W hotels.

    +the good things about this hotel is the size of the rooms. If you need space to work or have a meeting it's nice to have a sitting room and an office area.

    29/11/11 | Link | Rating: 2.0
    249. John R.
    A funky hotel and for the suit we booked it was certainly the right price as well. I like the humor found around the place (including the "Backup Plan" toilet paper roll in the bathroom. Though sometimes you might get confused trying to access something in the syntax you might be used to -- look at the extensions of the phone for that matter, but, I guess the point is to relax to the service when you hit the Whatever Whenever button.

    22/03/11 | Link | Rating: 4.0
    250. Kali K.
    Take your dream resort, the hotels you've seen in glossy magazines, and the Lifestyles of the People-Who-Aren't-You images. Take everything that made you acutely aware of how common you were and lather on a cream too rich to afford. Welcome to the W, Westwood.

    Subtly perched on a hill just below Sunset and within walking distance to UCLA, the hotel is a deliberate venue. You're unlikely to happen upon it, and it hasn't the "Hey, look at me!" glitz that the W in Hollywood airs. In fact, that's how you know the big money is here. In a Chris Rock inspired analogy: the W, Hollywood is for the guys on the team. The W, Westwood is for the guys who own the team. (Myself exempted, of course. FYI: SPG members stay for only $90 with points and cash when the offer is available. Not a member? Join yesterday!)

    People are mellow here. They act "normal", unlike the posers who want everyone to think they're "somebody", the conspicuously insecure types, prowling around the lobby at the W, Hollywood. Most people here appear on business or on vacation. The men don't hide their wedding bands, and the women aren't all model wannabes in search of Ashley Madison dates. However, the Sunday pool parties and other public events (like the Friday and Saturday night club) are crashed by the broke but beautiful.

    As a parent, I like that the hotel draws families. Many mums and dads tote toddlers, and the pool is packed with t(w)eenie boppers, splashing about. However, the hotel couldn't be further from family-oriented. Children aren't allowed to "indulge" in any of the W's activities or even sit on the sofas in the lounge because they are associated with the bar, Whiskey Blue. In fact, the only place kids can be present outside of their rooms is in The Backyard, the pool area. Who wants to dine while inhaling chlorine every day? I usually order in or go to a local restaurant when here.

    The only thing I didn't like about the pool setup is that unoccupied cabanas aren't available to guests without a $150 ransom. In contrast, I've never paid a dime to chillax under a vacant cabana at the Dubya in Hollywood, not even on a Thursday night at Drais. Here, you will bake under the SoCal sun or pay the cabana premium because there aren't even any umbrellas by the pool.

    Activity restrictions aside, the rooms make this W a gem. Hilltop views to the left; Wilshire Corridor views to the right. The "Fabulous" suite is basically a two-bedroom apartment without a kitchen. There is a living room, a bedroom, a wet bar, and an office with a pullout sofa. So far, this ranks as my favorite W, if for the suite features alone. ;-)

    P.S. Valet if you will, but there's plenty on-street parking right out front.

    18/11/11 | Link | Rating: 4.0
    251. Vicki D.
    I attended the clothing swap here, sponsored by Yelp and Your Daily Thread.  The hotel itself is very nice, modern, and what you would expect from a W structurally and design-wise.  I think the service needs some help!  The valet and waiters at the pool were fabulous, as was the bartender for our event.  However, the hostess at the outside restaurant and the person working the front desk were snooty patooty - you know the kind of people that look at you when you as for something like "um, why are you talking to me?!"

    If wouldn't choose this as a play to stay, unless you are desperate for accommodations in Westwood or if you don't mind having a nose turned up at you :)  LA has many other boutique hotels that provide excellent customer service all around!

    I will say that the fries at the pool were really good and came with a tasty dipping sauce.  We order "mac n cheese" that ended up being penne.  Mac n cheese fans beware of the swap :)

    14/08/10 | Link | Rating: 3.0
    252. Tim P.
    This review is for my stay in a Fabulous Suite.

    Hotel location and lobby:
    Walking into the spacious and modern looking lobby, I was impressed at the decor, which used lots of dark-colored furniture and vibrant colors in keeping with the trendy vibe of W Hotels.  The check-in desk was to the right of the main entrance, with the elevators straight ahead, and the bar/restaurant area to the left.  Across from the check-in desk you get the concierge desk (dubbed their Whatever/Whenever service), and to the far right end of the lobby sits the exposed business center alongside steps leading to the second level and out into the pool area.

    The hotel is in a convenient location in Westwood, within walking distance to the Village and the UCLA campus.  I was able to walk to a nearby Trader Joe's and Ralph's in about 3 minutes to get whatever supplies I neede for my stay.

    The check-in process was relatively smooth.  I had an early flight and therefore arrived at the hotel aroudn Noon, threehours before their 3:00 PM check in time.  They were unable to give me the Fabulous Suite for an early, but offered to give me the Spectacular Suite which is a step down.  I stated my preference to wait for my original suite and they offered to store my luggage for me in the meantime.  I took them up on their offer and decided to grab a bite at the hotel restaurant called "Nine-Thirty".  The receptionist assisting me with check-in informed me that as a SPG preferred member I would receive 15% off my meal.

    I returned to the check-in desk around 2:00pm to see if my room might be ready.  They informed me that it was, handed me my keys, and asked if I needed any assistance with my luggage.  Next to the check-in desk is a large glass tumbler of iced water and cups which is a nice touch especially for travelers just getting off a plane.

    The Fabulous suite was very large (space estimates on the website put the suite at about 900 sq. ft. and nicely furnished.  There are four rooms in total, including the bathroom.  When you enter the suite, you pass a small foyer with the mini-bar before you reach the living room.  The living area contains a medium sized glass desk/dining table and an enormous L-shaped sofa with lots of lounge cushions.  There is a lot of funky decor and lighting in play in the suite, which includes an over-sized overhead swivel lamp as well as adjustable upward lighting built into the backpanel of the sofa. A 42-inch flat-screen TV was mounted above an entertainment center that was stocked with an ipod docking station and a DVD plater, and there was also a stash of complimentary magazines and abstract art lines the walls.

    The bathroom had two bowl-shaped sinks, a toilet bowl shielded by a pane of frosted glass, and a bath-tub.  The bathroom was large enough to comfortable include a small bench under the towel rack for you to sit while primming or to place your extra clothes.  A bathrobe adorned the back of the door, which was a nice touch, and the hotel offers the standard (for W Hotels, so I've read) Bliss spa amenities including bar soap, foaming facial wash, body wash, shampoo, conditioner, and body butter.  I liked the bar soap a lot but the effectiveness of their hair conditioner was somewhat lacking.

    The third room is the "office", which is set up more like a separate sitting-area, with a solid wood desk, love seat, and recliner completing the furnishings. This is where I got most of my work done during the day, as the distinct area away from the living room (and TV) was helpful in aiding my concentration.  

    The bedroom did have a dedicated door, which is an excellent feature if you are traveling with a spouse or with family members that want to keep different sleeping schedules.  The bed was comfortable, with crisp white linens and plush pillows that will tempt any insomaniac into bliss. On the downside, all of the windows in the suite feature wooden shutters and sheer drapes that let light into the room even when completely shut; the lack of heavy curtains may be a cause for concern for sleepers who need complete darkness (myself on occasion).

    I was promptly seated for lunch service in a relatively empty restaurant which had a nice selection of lunch items - I ordered the Pork Belly burger which came with a substantial amount of tender, tasty pork belly and a little basket of shoe-string fries.  For more details (as I also had breakfast here the next morning with my co-workers), see my review on Nine-Thirty dedicated to reviewing the food, service, and pricing.

    08/04/12 | Link | Rating: 4.0
    253. Anna M.
    If you want to know where the aspiring model-look alikes and the dudes with sculpted abs who chase them hang out, you've found it. The pool parties that happen here Sunday early morning to late afternoon are something of a rehab for when you wake up with a hangover and need to get your mimosa on, in the cabana, pronto. No idea how much a cabana costs as I was here for a promoter friend's weekly event, but if someone in your group has a cabana, entrance is free.

    BBQ, cafe/bar, and a large enough pool (which gets a little too warm after 1 or so) are all on set.

    Everyone looks perfect. You won't believe how good everyone looks. You might feel a little ugly, but at least it will give you the motivation to head to the gym once you've cured the hangover and charred your skin a shade darker.

    Fun once in a while, but definitely not the kind of crowd I'd tolerate being around often.

    27/06/10 | Link | Rating: 4.0
    254. Sara P.
    A great W with large rooms and lots of amenities!

    I'll keep this short since other reviewers have written novels.

    It's within walking distance to everything in Westwood. Restaurants, coffee houses, grocery stores, bars and soon to be a Target.

    There's a gym, pool, valet parking & Bliss spa on site. And of course the rooms are stocked with Bliss products which are amazing. Rainfall shower heads. Huge, comfy bed.

    We did't get any of the noise other guests have complained about. Check in/out process was smooth. I'd stay here again!

    29/05/12 | Link | Rating: 4.0
    255. Angela G.
    Love! Great bar, great hang out, great Halloween party! Love!!!
    W Hotel's are so cool! Did I mention how much I LOVE this place??

    10/08/12 | Link | Rating: 4.0
    256. Dom G.
    I stayed here with my wife the day after we got married, my complaint  is where our room was located our view was horrible and we were located where an exit door was so all u here is an annoying slamming sound.  Not that much food options but they have amazing drinks big rooms and really clean.

    20/02/14 | Link | Rating: 3.0
    257. Monica W.
    Fun times, decent pool, nice cabanas, strong drinks.  Enough said.

    21/04/13 | Link | Rating: 4.0
    258. Gabi M.
    W can mean Work, but in this case, it also means Whatever, Whenever... and this Week in Westwood, "Whoever," because on this trip, I brought my husband and my dog.

    Upon check-in we were upgraded to a larger "spectacular" suite... pretty cool room, i will say... it had an L-shaped couch, a desk, a bar, a flatscreen TV, some cool art, a full length mirror, sWanky lighting accessories, etc... the only thing is, it happened to be on a "smoking" floor.  Who knew "smoking" floors still exist?

    Anyways, the room was great, but after one night, we couldn't take it anymore.  (Two non-smokers on a smoking floor, even with an air purifier, doesn't Work on our virgin lungs).  Luckily, the W staff kindly moved our room to an "equivalent" suite on a different "non-smoking" floor.  This one happened to be even better!  It had a larger space, walk-in closet, king size bed, glassed in shower, etc...

    The amenities are exactly what you'd imagine they Would be at a W hotel.  There's a more than adequate gym, Bliss Spa (didn't use but Would've if I could've), lobby bar, valet (pricey at $35 a day but they are extremely attentive, quick, and friendly), and of course, an awesome W pool.  Bell-hop: aWesome.  Front desk staff (specifically Elizabeth): aWesome. Housekeeping: not so sure as we declined service in lieu of extra StarWood points.  Location:  very close to the 405, in between Beverly Hills and Santa Monica, in Westwood Village (pretty much UCLA campus), and walking distance to all kinds of businesses.  Beautiful neighborhood to walk the dog in also, right behind the hotel.

    I worked every day, but I also made time for a few walks and a Lululemon yoga class by the pool on Saturday morning... we missed the Saturday afternoon barbecue and Sunday evening move night (also by the pool).  There's quite a scene at the lobby bar, especially on the weekends.  I had a celebrity sighting our first night there.  He was a Phoenix Sun, and is noW a Dallas Maverick.  Guess who?

    Whatever, Whenever, Whoever, W is on my wish list alWays!

    02/08/10 | Link | Rating: 5.0
    259. Vesta H.
    I stayed here from March 16th to the 19th. It was my birthday weekend and i was so excited.... little did i know the things to come...

    We get there and it was very nice looking, until we realized that we had the room right next to the elevator it made noise all night long and it was almost impossible to sleep.

    We went to dinner at Nine Thirty (in the hotel) and the food wasnt that great. and it costs way more then it should.

    They charge a shit load for the internet and you dont even want to hear about the valet! about $40 a night to park!! not to mention they drive your car like a mad person. They speed over the speed bumps.

    And thats not even the worst part.. we had to give them a credit card (you have to do that at every hotel so we didnt think twice about it). The first night there was a $200 charge on the card... and that was normal i guess (in case you thrash the room or something) but then the next night ANOTHER $200 on the card!!! We called down and they said that was normal for there to be extra charges on the card but they didnt say how much was normal... well the charges stopped after the first $400. They took both charges off yesterday and now today there back!!  OVER $630 was charged to the card today!!!  TWO DAYS after we left the hotel! and we got a bill when we left for only $160! (the room was paid in full with miles before we got there, so this was not for the room)

    Who knows what the hell they are trying to pull at this hotel!! I will never be going back to this W or any other W hotel ever again!! If your looking to take a trip to LA stay anywhere else. They also have no place to smoke unless you want to go all the way outside to the street!!

    My next trip to LA i will be staying at The Sea View Inn in Manhattan Beach, ive stayed there before and parking is FREE theres not a ton of snobs crawling all over the place and its much cheaper and they dont try to screw you over.... oh and there is an AMAZING view of the ocean!!

    21/03/12 | Link | Rating: 1.0
    260. Soleil D.
    Like many other's before me, I too bought the Gilt City Coupon for "Chill at the W."  Like the other reviewers, I was deceived into thinking that I got a great offer :(  

    1. Service: My boyfriend and I came on the 22nd of December expecting that we would completely have great service since most folks in LA go back home for the holidays and it wouldn't be crowded.  We were right about there being really no one at the W, but unfortunately we had horrible service. The only time we saw our server was to take our order and when I approached him at the bar to get our skate vouchers.  There was no, "how is your meal,"Is there anything I can get you?" --nothing.
    2. The drinks: We ordered the Irish Coffee and one of their specialty cocktail with rum--they were both horrible to say the least.  The frustrating part is that we couldn't send them back because our waiter never came back! The food was good, and we would have ordered more, but again we never saw our waiter so the hotel lost out on more business.
    3. The Ice Rink wasn't really ice. To me it made more sense to rent folks roller skates rather than ice skates for safety and fun reasons.  I have no idea how the professional skater was able to do tricks on the recycled plastic bottle cap- pseudo ice rink, but I'm glad she's still alive.

    Do I recommend this package to others? No.
    Will I come again? No.

    04/01/13 | Link | Rating: 1.0
    261. mel m.
    Looks like a 5 start hotel, but with 1 star service. Not even sure where to begin...

    Dad had already logged onto the wi-fi and agree to pay for 3 days worth (yes, that's right, in this day and age you have to pay for wi-fi here. 3 days worth cost about the same as my entire monthly bill at home!). I needed to log on and do some homework and he'd told me before he went to bed to call the front desk if I had any trouble getting on. The only way it would let me on was if I agree to pay again so I called down. First I was told that we'd never registered for internet in the first place. Then I was told that we just had to agree every time we logged in and the charges would be waived later (can you say something fishy going on here?). I finally got on only to find that the "high-speed" internet we were paying an arm and a leg for was slow as hell and regularly boots you off for no apparent reason.

    I valeted my car when I go there. No one helped me grab my bags, but they had no problem rushing me to grab them myself. In my hast I forgot my phone charger. I didn't realize it until I was getting ready for bed and went to charge my phone. I called down and asked if it would be possible for someone to bring it up to me. I specifically asked that they knock softly because my family had already gone to bed. So what do they do? They rang the freaking doorbell!!!!

    Now, about the room itself. Phone cords were missing from some of the phones, making them pretty useless. The power outlet didn't work. The shower handle was broken and about the fall off. The plunger thingy the make the water switch from the tub flow to the shower head kept getting stuck and you'd have to fiddle and yank with it for a few minutes before every shower. The beds were really not very comfortable. The thermostats were broken. When the thermostat did finally go on in the one room there was this awful clanking, rattling noise like a piece was broken and flying around. When we called up management to take a look he tried to tell me it was a clock. There wasn't even a clock in the room.

    The rooms were also very dark. Not much sunlight came in at all and the lighting itself was poor. There was no fan or window in the bathroom, so any time anyone showered the whole room would get steamy and gross.

    The room came with plenty of over-priced amenities like $7 Fiji water bottles, airplane size bottes of booze, etc. But nothing basic like say, coffee. Lame.

    Even when we called down ahead of leaving, the valets took forever to bring our car around.

    When you pay as much as we were for a room, there are certain expectations. You expect things like wi-fi that actually works. Valet and bellhops that are quick to grab your bag but don't dare rush you to get out of your car. A competent managerial team... Looks like it'll be back to the Luxe next time we're in LA.

    20/02/12 | Link | Rating: 1.0
    262. Annabelle C.
    This review is for the "Show Me The Movies" event W has every Sunday from June 3-August 26, 2012: wlosangeles.com/movienig… .

    The movie is shown on a projector screen at the corner between where the cabanas end and where the beds are, and the pool chairs right by it are turned around and arranged in two rows of three chairs on each side of the projector.  The movie is also shown on the TVs in the cabanas.

    Reservations are not required unless you would like to reserve a cabana (I'm guessing at a cost), and even though the website says that doors open at 7pm, you can just drop by anytime before then to get a seat.  Nic T and I dropped by just before 6pm to check it out and the afternoon pool partiers were trickling out, and we left to grab a bite and got back around 6:50pm and snagged a seat in the 2nd row.  The screen is small but is visible from any chair around the pool.  The only issue was the sound as it wasn't loud enough and at times, the noise from the Backyard restaurant drowned it out.

    This is a free event and the purchase of food or drinks is not required, but if you do want to get something, as can be expected, it is pretty pricey (cocktails are $14, or $55 for the carafe) and food ranges from $9-22 for not a lot of food.  I ordered a draft beer for $8 and was astonished at how small of a glass it came in!

    The movie starts at sundown and when we were there, it started at 8pm.  There are no heat lamps by the pool but blankets are available for guests' use.  Single stall restrooms are located by the pool, just follow the walkway in the middle of the cabanas, or you could also use those in the lobby.

    As for the staff, I must say I was quite impressed, especially since it is a trendier place and I was expecting a snotty group.  The hostess at the Backyard was new, so when we bombarded with questions for the event, she sweetly went to ask her manager and got the answers for us.  Also, the bartender was very nice and let me try the draft I was interested in before pouring me a full glass.  The three ladies sitting in front of us had waited a while for the third lady's drink, so the waiter comped them a round of drinks (which they nicely offered to Nic T and I).  Lastly, a staff person went around distributing blankets to everyone during the movie - now, how awesome is that?

    The only turn off was the drunk and obnoxious afternoon pool crowd when we first arrived.  Thank goodness they didn't stay for the movie, and the movie people were all chill.

    12/06/12 | Link | Rating: 4.0
    263. Haley S.
    This hotel is like a wannabe luxurious hotel. Being a W I expected great service and a lovely stay, but there was a lot of things missing.

    We stayed in a fabulous suite which was spacious and nice, but not very comfortable. The living area has a huge couch, but it is not comfortable at all and very hard to relax on. The TV had many channels, but most of them had a horible signal. Movie collection was great, but ridiculously expensive.

    Room service was below average, the food was not really anything to write home about. They ran out of cookies and waited 15 minutes to tell us....a hotel that runs out of cookies, huh..? I noticed several complained about noise, which I can understand since we did hear a lot of noise downstairs. Luckily we lived on the penthouse floor so the noise did not bother us.

    The service at their outside restaurant is the worst I've ever gotten. We sat there for 30 minutes waiting for someone to notice us and when we tried to get the attention of some redheaded waitress, she seemed annoyed. Really? Annoyed to do your job....? The food was just okay, we tried the different sliders and we weren't overly impressed.

    No free wifi (come on, it's 2012!!) and $35 a night for parking...? Ugh.

    The decor of this hotel I love, but for the price I expected more. We won't be back.

    24/04/12 | Link | Rating: 2.0
    264. bev d.
    The W Hotel was at a great location for an event we had a block away.  Had heard many wonderful things about staying at a W Hotel.  Welllllll, we had booked a handicap accessible room.  The room had a bathtub with bars! Needed a walk in shower for my husband!  No time to complain because of our event.  Later, returning to the room tried to take a shower and the apparatus on the facet  to pull up for the shower head to work was broken!  Only a sprinkle of water made itself up to the shower head.  We had a lovely lunch at the Backyard Restaurant.  Our breakfast was amazing and Brittany, our waitress was very accommodating.  
    Kerry, the manager, did discount our room for the dysfunctional shower.  However, for the caliber of hotel that the W advertises to be, I believe that all basic functions (a shower!) should be up to standard.  I do agree with other reviews:  This hotel needs a remodel!

    08/09/13 | Link | Rating: 3.0
    265. Namella K.
    I wish they would update the decor a bit. Not that there's anything wrong with Schrager's mid-century spearheading vision but furnishings are starting to show some wear. Space made sense but couldn't shake off 60's swinging fashionable bachelor apartment vibe.

    Bliss spa on site although I didn't have time to indulge. Too much work to worry about. Breakfast meeting with great coffee and healthy omelette and tomato slices- my fave no carb morning meal.

    Bar is long, dark and sexy. Superb cocktails.

    In room toiletries are all Bliss products. Fabulous foaming face wash and body butter always tucks away into my purse or gym bag due to it's convenient size.

    12/07/12 | Link | Rating: 4.0
    266. Dr Keith W.
    Wow. James the Hotel Director reflects a five star manager and so does his staff. Cary Frnt desk manager was amazing.  Karron concierge was superior in making things happen.  Great accommodations and even upgraded me.  I was really impressed! See u soon

    30/06/13 | Link | Rating: 5.0
    267. Brett F.
    W Los Angeles // Take Three

    Whoo Whee! What a difference good management makes. I applaud you, W, you turned me right around. Like a record Baby, right round round round.

    Working with W's corporate staff was not only lovely and thoughtful, they ensured my poor experience was made good on with a truly appreciated concession, and reconverted me back into the W Los Angeles Lover I had always been.

    Everything upon my last visit over the Holidays was sheer perfection! From the sweet welcome staff, to the gorgeous Mega Suite accommodations, to little touches like fresh fruit and chocolates, it was more than I could have - and ever would have - asked for. I can wholeheartedly vouch for killer panorama views of L.A., the sumptuousness that is their gargantuan Kohler soaking tub in the master bath and the sheer overabundance - but very rock 'n rollness - of the 4 flatscreen tv's burning brightly in this absolutely massive suite. Very Pimptastic, indeed.

    Now that the appropriate tweaks have clearly been addressed, my highest recommendations are back on the market for this glorious Westwood W locale. Go now, they won't let you down!

    12/01/11 | Link | Rating: 5.0
    268. Tony G.
    The lay out is cool, and it's pretty inside but my issues what that they overcharged me twice on the tip I left. Once I left 3 bucks and was rounded up to 5. I left a 5 the next time and it was rounded up to a 7 as well. Both instances the total number was a round number. It's annoying and frustrating. Only go if you have cash.

    08/09/13 | Link | Rating: 3.0
    269. T G.
    Has a definite modern theme, which is cool.  The problem I had, was that my room was nothing special.  The bathroom was filthy and run down.  Not worth the price they were charging, by a long shot.  Needs better management with the house keeping and maintainance staff!

    18/10/13 | Link | Rating: 3.0
    270. Megan W.
    Oh my goodess. Classy, elegant and what a blast!  Got a cabana at the pool/bar area upstairs and the service was amazing.  All the guys we were with were extremely appreciative of the beautiful waitresses!

    Had a great time hanging out with friends, watching the people dancing by the pool and enjoying the views of LA and the hills.  

    I look forward to visiting there again next time when I'm in the area.

    10/07/11 | Link | Rating: 5.0
    271. Law H.
    Hotel is ascetically pleasing but the rooms and building require a tremendous amount of updating for the price they charge. Additionally I found the service to be hit miss at this particular Starwood property and was not a fan if the lackluster room service options.

    24/08/13 | Link | Rating: 3.0
    272. Reza R.
    The hotel was great. We got a free upgrade to a suite.
    Its a pretty small suite, I can only imagine how small the regular rooms are.

    Room service was fantastic great food.
    Great decor overall.

    I would rate the hotel with 5 stars.

    However the pool experience was horrible.

    There was only one pool attendant for the packed pool.
    Getting drinks and food service was difficult.

    The pool had a 3rd party event and a jerk promoter tried kicking hotel guests out of certain areas that were not clearly marked reserved for an event.
    There was no hotel manager supervising this 3rd party event and the jerk causing shenanigans.

    22/09/12 | Link | Rating: 3.0
    273. Stella C.
    Came here on a weeknight for some drinks with friends. It was pretty empty. The service was okay. Pretty expensive drink prices. But I guess that's what you get when you come to an upscale bar in an upscale hotel in an upscale neighborhood. (Though I don't know how upscale the area is since they neighbor the UCLA campus. A bunch of drunk college kids walking around all over the place).

    Anyway, I hear the bar is more happening during the weekend. Maybe I'll check it out, if my wallet is feeling up to it.

    30/07/12 | Link | Rating: 3.0
    274. K P.
    I stayed here for 1 night over the weekend for a friend's birthday and was blown away by how nice the hotel was! It's located walking distance from everything in Westwood, so a cab is probably pointless unless you are a woman wearing heels or you are drunk.

    The lobby is kind of noisy because of the bar and restaurant, but it's not a problem since the rooms aren't located in the lobby..

    The elevator had a cool little live camera to keep you entertained as you juggle through floors. The rooms are also spacious and nice. Ours had a view of the buildings sprawled across Wilshire.

    My only complaint would be the parking. Since I wasn't a guest at the hotel (just visiting for the night), valet said that parking for 1 hour would be $14. For 24 hours, somewhere around $36. When I asked if there was nearby free parking, they said no. As I drove down 30 seconds down Hilgard right past Le Conte, I found free parking.

    Nice try, valet.

    24/06/12 | Link | Rating: 4.0
    275. Kimberley C.
    As to be expected.   A "W" is a "W" is a "W".   W Hotels are FAIRLY consistent.  I've stayed in their hotels all over the US.  At least you know what to basically expect when you stay at a W..  They are typically noisy in the lobby area, noisy in the bar, noisy around the pool.  At least get a room at the END of the hall and away from the elevator.  KNOW thy W-hotels!

    Also, in case you don't know, BLISS products are NOT all "that-and-a-bag-of-chips."  It's called excellent marketing.

    I use W hotels as my baseline, meaning, I would never go for less.  This is the beginning of the scale for me.

    Boutique hôtels are a different story.  I judge each one separately.

    Two things in particular I like about this hotel.  They have a beautiful pool area, pretty big, and pretty full during Pool Party Season in LA.

    The restaurant is a typical restaurant with the exception that their Huevos Rancheros is beyond spectacular.  I'm a huevos rancheros fanatic and everybody makes it differently.  Try this one.  Every morsel of food is like a taste of heaven!

    10/06/12 | Link | Rating: 3.0
    276. Noor A.
    Wow, what a turnaround.  My first stay at the W Westwood was pretty terrible - rude service and a hotel that was clearly mismanaged.  I vowed to never stay at this W again.  I'm really glad I gave it another shot this weekend.  Every staff member I've encountered has been so nice and helpful.  When we checked in, we were automatically upgraded to a larger suite.  The suites look like they may have been renovated recently and our suite was very clean.  I love the location - you can easily walk to Whole Foods and restaurants.  I do wish the pool and gym were bigger.  Overall, I'm pretty impressed so far.

    15/09/12 | Link | Rating: 4.0
    277. Sierra H.
    To be fair, we didnt end up staying at this hotel...and this is why:

    I arrived with my two friends for a fun girls weekend at 10 pm.. We had a reservation, had confirmed the day before, and had written confirmation with a quoted price in hand.  They did not honor the price quoted saying we needed some sort of form.  The woman at the desk was rude and dismissive.  The manager was equally negative.  You would think that at that time of the night with rooms obviously available, that they would have been happy to honor a quote and occupy the room.  We felt so slightled and offended that we left and went to a nearby hotel. We will never set foot in this hotel again.

    15/11/13 | Link | Rating: 1.0
    278. Daniel Z.
    100% my preferred hotel in the LA area if i'm looking for comfort especially over the SLS. If your looking for a top notch hotel without anything too hipster/modern this is the place for you. It dosen't have the swank or celebrities of the SLS, but it also dosent have 20 mirrors in your room.

    Rooms: I got an awesome suite during one of my stays here and the room is awesome. Bathrooms clean, great products, and the best part is the water pressure. On a trip to Puerto Rico, I stood under a waterfall, and this was kinda similar. The bedroom had a TV, a pretty comfy bed, but its the smaller amenities that really stand out to me. Easy access to power cords for your electronics. Convinent lighting on both sides of the bed so if you had a SO you can read in the bed without disturbing your partner. And a headphone jack so you can play your music through their dock.

    Gym: The only disappointing part of the W. 3 treadmills, 1 bike, 2 elliptical, some free weights, and a bowflex.

    Location: LA traffic is horrendous, so i wasn't able to explore a lot. Its 30-40 minutes from LAX with traffic (15-20 without). You're right next to UCLA if you want to explore the campus and there are some stores in walking distance if you're looking to shop.

    Other amenities: There's a cool pool / bar setup in the back that other people have talked about in detail.

    13/08/12 | Link | Rating: 4.0
    279. Sarah L.
    There are some W's that have the W charm and nail the "brand", and a few that miss the mark (Ahemm......hello W Scottsdale) - but the W Westwood reminds me of my very first love, the W New York where I realized that everything is my wish.

    When I come to LA, I love staying here because I can get up in the morning and walk with the pooch through the botanical gardens while enjoying my suite the rest of the morning with breakfast and working in a huuuuuuuuuuge living room space that makes me feel like I'm right at home. YES...suite....they typically upgrade us Starwood fans. Not to mention, room service is killer....great food. And who doesn't want to make a face at that camera in the elevator...don't lie....you love it.

    Yes, parking is expensive to some, but we're talking LA and the W. Please...let's just settle on the fact that it's part of the deal. I don't even bother with street parking. It's a pain in the ass to carry my bags upstairs if no bellman is available but that's my only concern with this property.

    Love. Love. Love.
    Will stay here as often as I can!!!!!!!!!!!!!!!

    09/07/12 | Link | Rating: 4.0
    280. Clark W.
    The room was great, and we were lucky to be upgraded to a nice 1-bedroom suite.  Comfortable living area with a large sectional couch was terrific.   Nicely appointed room, free coffee maker on request.  DVD player on request (no blu-ray which meant we couldn't watch what we brought).  Bathroom was very small and windows don't open.  Hotel Concierge desk is GREAT - so kind, so accommodating.  Karron & Priscilla especially are great at their jobs.  Bedroom backed up to a very noisy room next door that we had to call about to have them quieted down at 11pm.

    Lunch outside was nice, but staff seemed more interested in each other instead of the customers.  Carrying on at the bar with each other and focusing their attention on who appeared to be a staff members spouse and child, we finally had to ask somebody else for help because the person that took our order never came back.  Great setting outside though.

    The pool area is smallish, but nice and comfortable without the obnoxious loud music some hotel pools have now.  You could actually relax - but beware, apparently Sundays at the pool are a whole other story.  I'm glad I was there on a Saturday.  My main problem at The W was the cabana service at the pool.  We reserved a cabana for the day at a reasonable rate of $100.  However, it was located in front of some kind of A/C or cooling system that had water leaking all over the floor of the cabana all day.  We didn't notice until we picked up our backpack to find it dripping wet, computer wet, paperwork wet, phone wet.  I was working so all of my paperwork was water stained.  We mentioned it and asked for towels to lay down so we didn't have to step in puddles of water every time we stood up.  Couldn't keep feet on floor.  Nobody seemed to care and by the end of the day we had several layers of soaked towels laying around.  In addition, staff was WAY too interested in our business.  I was watching advance screenings for work and 2 staff members kept asking about what I was watching, what my job is, how I got early screeners, etc.  It's like they had never had anybody from the entertainment business at the pool before and made it very uncomfortable.  I would think LA hotels would allow somebody their privacy and discretion and not be so intrusive.  I also understand not bringing in your own food and beverage - but when only bringing in bottled water and some fruit, was told I couldn't.  I wasn't bringing in sandwiches and pizza.

    Overall - inside staff was great.  Outside staff seemed unmanaged and on their own agenda.

    14/07/13 | Link | Rating: 3.0
    281. Steven H.
    Beautifully maintained older hotel (1960s?) on a nice, quiet residential street in Westwood.  The building doesn't look like much from the street, but it has been completely rehabbed inside.  The lobby has a pleasing dark and cool vibe and the people at the front desk are not only attractive, but extremely pleasant and accommodating.  They give every guest a real welcome.  

    My room was a "spectacular suite" on a mid-level floor.  No real view per se, but plenty of light during the day and a cocoon-like feeling at night.  Very nicely furnished and I had enough places to charge my various gadgets.  Wifi is pricey at $14.95 a day but worked well.  The bathroom was a bit tight on space but was spotless and efficient.  The bed was ultra-comfortable as might be expected at a higher-end Starwood property.  

    Met a friend for drinks at the outside bar near the pool and had what I would describe as a quintessential LA afternoon.  Sat on an outdoor couch in the sun while drinking really delicious cocktails.  Nothing wrong with that.  

    Had dinner at the lobby restaurant and both the food and service were great.  Ate three small plates while sitting at the bar. The female bartender was wonderful.  She knows the menu really well and made killer recommendations.  

    Overall, a great stay.  Would not hesitate to stay here again if in the area.

    27/12/11 | Link | Rating: 4.0
    282. art s.
    Really happy with our stay here, will probably make this our go-to whenever we are in town.   Had a 'spectacular suite' and the layout was perfect for us.  L shaped couch in the tv room was actually pretty comfortable and helped us feel at home.  
    The 'wheels' staff was friendly and helpful with directions and waters for the road.  
    Didn't fully explore the Westwood Blvd. retail and restaurants, but Starbucks is walkable for the early coffee fix, which is always a key criterion in my book.

    01/01/13 | Link | Rating: 4.0
    283. Angela N.
    I liked the location of this hotel for its proximity to UCLA. It was also in a part of town that was easily walkable, but provided benefits for the majority of guests who had cars, including valet parking and a garage (although crazy expensive).

    The rooms are all suites and are well decorated and spacious, probably because the building was originally designed and used as UCLA dorms. The in-room Bliss spa products (the W has its own in-hotel spa) were nice and seemed high-end. The hotel is very trendy looking, inside and out, with low lighting, sleek furniture and trance/club music playing in the lobby.  Also, the gym is small but well-equipped with high-end workout machines.

    I did have a few qualms. First, you have to pay $14/day for wifi, which is outrageous. Second, the restaurants on-site are very expensive---I didn't eat in The Backyard at all despite having a Starwood discount, and I did not purchase any items at the breakfast bar located in the lobby restaurant (a muffin was $5!!). Lastly, I found the front-desk staff not to be very friendly or courteous, and there were frequently guests lined up waiting for the next available staff member.  For a hotel chain that prides itself on superior customer service, the W Hotel Los Angeles - Westwood left something to be desired.

    17/10/12 | Link | Rating: 3.0
    284. Thy N.
    "Staycation, all I ever wanted...staycation haaaaad to stay-a-ay!" (Sorry, just saw the Go-Gos live in concert - it's in my head and seemed fitting here, heh)

    Spent a weekend here last month escaping my day-to-day in West Hollywood and taking a jaunt allll the way over to Westwood. I gotta say, two days lounging poolside here and in one of the suites is a pretty stellar way to spend a staycation.

    What they call the "Fabulous" suite was indeed fabulous: it was spacious, well designed and decorated, had a fantastic view, and of course, the beds are crazy comfy as they always are at the W. The front desk was extremely accommodating to all our needs too.

    The pool area is more family-oriented than it is douchey, which I like. However, since it was a holiday, they did have a promoter charging ridiculous prices for the cabanas, which NOBODY bothered with (they were empty the whole time while everyone opted for the lounge chairs, or paid a slightly less ridiculous price for the day beds which we ended up doing).

    Apparently the boy band One Direction was staying there, so there were about a thousand teenage girls (and Sylvester the Cat as their mascot for some strange reason) standing outside the hotel and screaming their faces off for half a day. Surprisingly not as annoying as it sounds. But maybe that's the copious amounts of champagne in my system talking, as well as the unadulterated relaxing poolside mode I was in :)

    The poolside restaurant (The Backyard) is decent. I'll write a separate review for that, but I'll say this now: try their burger and waffle fries. Seriously one of the best tasting burgers I've had in a long time - ordered it twice while I was there! Restaurant review here: yelp.com/biz/the-backyar…

    The W is a great place for a staycation, or a real vacation for that matter! I highly recommend.

    12/10/12 | Link | Rating: 5.0
    285. Dani S.
    Only reviewing the summer pool party! This review is totally over due.

    Thank god for the "hangover special", sunday brunch selection is superb. Pool side BBQ, nice cabanas, melo/classy crowd. Great spot to just chill out and nurse a hangover.

    02/10/11 | Link | Rating: 4.0
    286. Arik K.
    The W is such a chill escape from absolutely everything.  The staff is anticipatory, but in a very unobtrusive way.  They don't come off as overly involved , which i find obtrusive.  Its as if they're all psychic and know just how you feel and just how much space to give you.  The bed is always so plush, that after a long flight from the east coast,  I fall face down and can't bring myself to get back up for dinner.  But if you do manage to get back up, Nine Thirty is the probably the best restaurant in Westwood.  So, you've got the best hotel and the best restaurant under one roof.  This is what makes the W a must if youre in LA.  I always have the option of staying with friends, all of whom I love dearly, but I insist on staying at the W only for the experience.  And my friends don't blame me one bit since they all seem to camp out in my hotel room every night.

    - Arik Katzenberg

    21/03/13 | Link | Rating: 5.0
    287. Cat G.
    Disappointing. Dirty, bad service and generally somewhere I would never return to! The best service was from the valet.

    11/01/14 | Link | Rating: 1.0
    288. Stephie L.
    This past weekend, I was so fortunate to stay at such an amazing HOTEL.

    The W in Westwood was amazing. The view from our room was so beautiful. All of the Victorian Style buildings surrounded the hotel, while the hotel was covered in vines all the way to the top.

    When you walked into the lobby it was like walking into a movie, with chic lighting and swanky couches to lounge on while we waited to check in.

    In the elevator there was a continuous camera that kept snapping photos on your way up or down!

    My favorite thing about the hotel was the Whenever Whatever button the phone had. We did not hesitate to call. Anything we needed from calling
    down to the valet and having our car ready while we took the elevator.

    The suite we had on the 25th floor was amazing with 2 bedrooms an office and 2 bathrooms. The interior was full of modern art and it just felt like home.

    I would definitely stay at the W again and recommend it to all of my friends!

    04/04/11 | Link | Rating: 5.0
    289. Jason S.
    The smoothed-out sibling to the over-glossed Hollywood affair.

    Every facet of this hotel is great in its own regard from the bar to rooms to poolside activity.

    16/03/13 | Link | Rating: 5.0
    290. Leo S.
    It is one of the worst hotels I have ever been at. First, and not even the worst aspect is the pricing. Every thing here is priced for kings, wifi is 15$ a day, a water bottle is 6$, and valet is 40$ a day so just add that to your cost because valet is required. Because of the sheer cost of the hotel, I was expecting more, much more. I was staying here to visit my sister in the hospital, which is the only redeeming factor about this place, it is near the hospital. I had to stay the night with her because a difficult situation she was in, and came back to the hotel extremely tired. Because of this I informed the desk not to interrupt or clean the room. After sleeping for about 45 minutes I was woken by a door bell asking if I wanted complementary water (the only thing free in this place once a day) and I took it and told the desk again not to bug my room. This process proceeded to happen twice again, with some one wanting to refill my mini fridge, which I had not touched because of the outrageous prices. I do not normally write bad reviews but for this instance I feel that it is required. Just want people who are thinking about goin to this hotel to know what they are getting in too. If I were to do it again I would never come back here. Also the breckfasts which apparently are free are awful and the staff is constantly looking down and seem depressed. So long story short use the money you would have spent here to go stay ten fold days in another hotel.

    26/12/14 | Link | Rating: 1.0
    291. Adrienne K.
    Fabulous accomodations. 5 star service.

    Extremely comfortable beds and linens!

    Love the lounge, very chic & hipster!

    25/01/12 | Link | Rating: 5.0
    292. Lady L.
    From the minute we opened the car door at the Valet, you could hear the music pumping from the entrance of the hotel. I mean,  I felt like a rock star! I absolutely loved it. Once we made it the counter to check in I was told that the room I had reserved was not available. They said they had to give me what was available.
    I was like hum. ok.. kind of puzzled... while I'm processing this information and trying to be patience, the woman at the front desk hands me the key and gives me directions to the room.. We get to the double door and I'm like what??
    OMG!.. We were given the WOW Suite ( at no additional charge).. it was amazing!!!!
    A full one bedroom suite, with a living room, 2 bathrooms and a little office area.
    All the guest products in the bathroom were BLISS, very nice I have to say.
    I was dead to the bed. I couldn't believe it. Needless to say, we enjoyed that room.
    I will definitely stay at the W Hotel again.

    01/08/14 | Link | Rating: 5.0
    293. Ken S.
    We stayed in the 'Spectacular Suite' over the weekend. I'm giving this hotel an average rating because for the price you pay to stay here, you'd expect the furniture in the suite to be in overall better condition. Here are the main pros and cons:

    Modern hotel with beautiful lobby, bar, and outdoor area
    Great staff and bathroom amenities
    Room service food is delicious
    Suite is roomy with TV in living room and bedroom
    Comfortable bed

    Furniture (mirror on walls, sofa, carpet) in the suite is old and worn down. The sofa cushions were unraveling at the seams.
    Thin walls / doors - can hear people slamming their doors all night and day
    In-room WIFI is not free (however I was able to use the Lobby WIFI in the room that allows 1 day free)
    Overnight parking is $35.

    09/02/12 | Link | Rating: 4.0
    294. Julia H.
    I has the spectacular king suite. Great ambiance! Loved how spacious the room is and great bed and pillows (typical Westin). Outdoor heated pool was great and relaxing . Gym has good cardio equipment but not big. Overall, great hotel and def will be back'

    23/01/14 | Link | Rating: 5.0
    295. John R.
    Small, pretty nice hotel.  Restaurant and bar/lounge downstairs are good, but the bar is too expensive.  The pool area is pretty nice, with a bar and some cabanas.  Rooms are OK.

    04/01/14 | Link | Rating: 3.0
    296. Katie M.
    This is a review of the "ice skating rink," a.k.a. "Chill."

    The most important thing to know is that there is NO ice at this "ice skating rink"! I bought a Gilt City voucher for this, and checked the website of the W before doing so--both Gilt City and the W's website promised me that this would be a magical ICE skating experience. Instead, we were shocked and disappointed when we arrived to see that "rink" was just hard white plastic, with no ice to be found. As others have said, no one was on the rink because it was no fun at all. In addition, it was completely scuffed up and bumpy and, in our minds, dangerous.

    What's more, we couldn't get the bartenders to serve us a drink for the life of us, even though there appeared to be about 4 of them serving around 10 people.

    Extremely disappointing and misrepresented. I have contacted Gilt City for a refund, and hope that they do not deceive others by continuing to sell this "ice skating" experience next year.

    02/01/13 | Link | Rating: 1.0
    297. Margaret L.
    I came here for a triple date back in November at CHILL (the W hotel changes it's pool into an ice-rink for the holidays).

    I was super excited to have brunch, but even more excited at the prospect of ice skating (but more on that later).

    Brunch was pretty amazing:

    Pumpkin Bisque - I love all things pumpkin and this soup was no exception, it was smooth and creamy and was the perfect combination of sweet and savory.
    Tater Tots with Bacon and Black Truffle - tater tots (love), bacon (love), black truffle (love), this is such a decadent and delicious dish
    Eggs Benedict - pretty good (especially since they were kind enough to cook my eggs all the way through, I know people love their runny eggs, but I am not one of them)

    Based on the wonderful food and the ambiance I would have loved to have given the W 5-satars... but... the ice skating... FAIL! There was no ice skating! There was only PLASTIC! And when I stepped onto the PLASTIC, I was told to get off the 'ice', to which I exclaimed "what ice?!?"

    Please don't crush my holiday spirit with PLASTIC skating...

    08/02/12 | Link | Rating: 3.0
    298. Gary T.
    Stayed at the W for one night and most likely will not go back. The bed was lumpy, only one lamp worked in the room, the shower head didn't work very well and the carpet wasn't tacked down ( ended up tripping on it a couple of times). I also wasn't able to adjust the room temp, I had to leave it at 72.
    The staff is the only positive for this hotel.
    If you like the W hotels in other cities don't expect the same five star hotel here.

    17/11/13 | Link | Rating: 2.0
    299. Michele M.
    My sleep was greatly disturbed due to the street traffic and creaking walls, making a Merrill Lynch conference less profitable. I was in the penthouse - but this is only the 16th floor, so apparently not high enough to escape sporadic honking of horns, motorcycles revving and the like.  Even ear plugs and a pillow over head did not keep noises at bay. Additionally, the plastic sliding closets would creak.  The only peace I found was on the couch. I had to cut my trip short due to lack of sleep.  if you require a good night's sleep to function, this is NOT the hotel for you.

    22/05/14 | Link | Rating: 1.0
    300. Teri Y.
    Thoroughly enjoyed our stay here. We got upgraded to the penthouse floor (thanks to the husband's SPG rewards membership level) which was pretty nice. Our room was spacious, clean, and modern. I'm usually very picky about my shampoo, conditioner, body lotion, etc, and would always bring mine with me from home as I do not like using the generic hotel products. However, I really loved the products provided by the hotel. The shampoo, conditioner, body wash, body butter, and facial wash were all of very high quality. The hotel spa downstairs uses these same products that are provided in the rooms.

    If you are enrolled in their SPG rewards program, they have an eco-green program that allows you to get an additional 500 points for each day that you decline housekeeping to come into your room. You can still request for more toiletries if you need, should you decide to go with this eco-green route. I think it's a win-win situation here. The hotel saves on housekeeping labor, we get additional reward points, and we are all helping to save mother earth. Afterall, we don't need a change of freshly laundered towels everyday, do we? The check-in staff did tell us that under California law, they are required to have housekeeping come in at least once every 3 days. So if you are there for several days, you can choose which day you want or don't want housekeeping.

    The check-in staff was polite and courteous. Concierge was always friendly and greeted us whenever we stepped out of the hotel (whenever they were around and not disappearing to help other guests, that is). One day I was having trouble with my keycard and the elevator wouldn't read it (security feature in order for guests to get to their floor). A hotel employee came into the elevator and when I told her about my problem, she walked me to the front desk and explained to them on my behalf the problem with my keycard so that it can be re-issued.

    The location of the hotel is pretty good and safe in Westwood . Given its proximity to UCLA, they have a relatively reliable bus system (probably unheard of in LA). It is just a short bus ride away to Beverly Hills (15mins) and Santa Monica (25 mins).... a rarity given that you generally need a car to get around LA!

    26/04/12 | Link | Rating: 4.0
    301. Jeremy S.
    I've had a couple good experiences at this hotel. The property is easy access, very close to the 405 and only 15 minutes from the airport.

    Both times I've stayed in a suite (most recently I scored a free upgrade thanks to my Starwood Amex) which is expansive by most standards. Their pool is ok, but lacks the views and scene of other options (The London, SLS). Staff is particularly excellent, check-in counter folks were really nice and the valet guys are good too. Complaints? The stereo in my room was ancient and the iPod dock didn't work with my iPhone.

    My most recent visit was due to a wedding and our group rate seemed quite good at $159/night.

    Full disclosure: Starwood is a Yelp advertiser and I work at Yelp.

    06/07/10 | Link | Rating: 4.0
    302. Michelle Lei W.
    This review is for the club/lounge portion only. Sunday night my friend and I were invited to the W for drinks. This was our first time and I am very happy we changed our original plans to go.

    So of course there is a line/bouncer/guestlist. Our friend knew the bouncer and we were let in. Immediately I knew this was going to be a great night.

    The lounge is pretty spectacular there is a long spiral staircase with a stage, the seating to watch a show are black leather sofas with tables, a long bar and an outside patio which has additional seating with heat lamps.

    The drinks are strong the service is pretty good at the bar and the crowd is super sexy again another great night out in LA I highly recommend.

    18/03/13 | Link | Rating: 5.0
    303. Shirley H.
    A truly douchey establishment. My friend's boyfriend had the suite for a night here and invited us over to hang out. When we (three girls) tried to take the elevator up, though, the bouncer wouldn't let us even though my friend had the second room key. After telling him we wanted to speak with the manager, he told us he WAS the manager. All I could think in response to that was "dafuq???" (pardon my french) He then stated that he had already called the cops on us for trespassing on private property (obviously we three ladies give off a very threatening vibe...). We literally did not do anything but try to go up the elevator to a room that we HAD the key to. Long story short, we managed to get in. A few hours later, as I was leaving, I went to the front desk and spoke to the actual manager, who, what do you know, wasn't the bouncer. He was equally rude and not at all apologetic.

    I know this is one of those yelp rants, but I'm pretty sure we cannot have been the only people subjected to the God complex of this bouncer/manager duo (unless we were, in which case that would be discrimination). Whatever. If the W westwood doesn't want patronage from three future doctors and a restaurant chain owner, that's their problem.

    12/02/13 | Link | Rating: 1.0
    304. Xibee M.
    This review is regarding a corporate party held in the patio area of the Hotel.  It is strictly about our group's service and not individual service.  If there could be negative points for this event I attended I would give it.  

    What could possibly have gone wrong in the kitchen today I don't know.  Were they shorthanded unexpectedly?  It was never mentioned.  We might have felt better if they'd said something They had plenty of waitstaff standing around.  All I know is this:

    It took, for a group of 30 or so guests who booked a CORPORATE event in advance, AND while giving them only 3 menu options for appetizer, 3 options for entree, and 2 options for dessert, TWO AND A HALF HOURS to take care of us, with the last of us being served over an hour later than we had allotted for this event.  And we book a lot of rooms with this place, on a regular basis.  WHAT ON EARTH HAPPENED?

    My table's experience: We get our drinks ordered and find that we can order one of three dishes, none of which I care anything about.  I chose hamburger sliders because I really didn't want the other two choices, fine.  Then they brought our drinks 15 minutes later.  They took our order at that point.  I asked for bacon instead of onions on my sliders, that's all, and no condiments.  I used the word condiments.  

    They brought everyone at other tables their appetizer 20 mins in, before they got ours, even though we were there pretty early among everyone.  They brought out appetizers  1/2 hour or so in, and brought out first all the people that had salad, then all the people who had soup, then all the people who had potato croquets.  That all took 20 minutes.  This is a sticking point with me.  I hate not being served with the other members of my table sitting eating.  

    Then another 20 minutes before OTHERS starting getting their main dish.  Then FINALLY eventually us, about 1 hour and 25 minutes in.  We ate that, (again they brought out each type of food separately so you're waiting ten minutes while others at their table are eating theirs). And they got my order wrong --  I had asked them not to put onions, use bacon on my burger.  They gave me bacon, yes, but left off the cheese!!   I had said no condiments.  WHEN IS CHEESE A CONDIMENT.  I didn't want to dare send the food away by then I was so hungry so I just ate it.

    More long waiting, FINALLY at 1 hour 40 minutes brought the first of desserts after a good 10 people had already left.  People are stopping waiters and asking them to just pack it up, omit the ice cream, etc..... I got mine at 1 hour 50 mins in.  Mostly I was just so annoyed that I couldn't enjoy anything!  This was the worst event I ever have attended.  And this is the W HOTEL!!! whom we give all our business to when we have guests or visitors!!  WE'RE your patrons???!!  It was completely appalling.

    I hope my company pays half what they initially agreed to, because it was a disaster.

    22/04/13 | Link | Rating: 1.0
    305. Mar D.
    Great location, lovely mature garden setting with semi-easy street parking if you don't want to deal with valet. Walking distance to shops/restaurants. Rooms are nice and spacious but the bathroom door was not working and the sink was slow to drain. They took care of the door, but little things like that are kind of irritating considering the rates.The clubby "vibe" might not be what you are in the mood for. I don't care about that so much, and the lobby is lovely but the house "fragrance" that is floating around downstairs is a bit overpowering and could be dialed back a few dozen notches. If your room is near an elevator, prepare to hear a low, train-like rumble throughout your stay. The bed was comfortable though! I appreciate not having a mushy mattress!

    My biggest complaint: Breakfast pretty much sucked. For 50+ dollars it would be nice to have *hot* coffee that actually tasted good and toast that is toasted! I don't usually have high expectations for hotel restaurants but this is Los Angeles, where there is actually good food everywhere, fresh produce, and fine coffee suppliers! If you stay in this part of town, check out Food on Pico: we went there the following day and it was so delicious and about half as many $$!

    Would probably stay here again if I needed/wanted to be in Westwood but I would try for a room away from the elevator and avoid the restaurant.

    25/08/13 | Link | Rating: 4.0
    306. Mina J.
    What's up with complaints here? I was treated like royalty, my huge suite was upgraded to a gigantic one, because maybe it was my birthday? Or perhaps the fact that I'm always smiling like a fool? Buckets of ice and service were sent up to our room later where we partied a bit before the dinner reservations at Backyard  downstairs. I have to write another rave review about my experince at that restaurant and it is not me only, all my friends who came to celebrate the night with me also agreed that we got the best service any of us ever had in our entire lives! I'm not exaggerating at all and soon I will write a review with names too.
    What an absolutely delightful long weekend. Thank you W.

    28/05/13 | Link | Rating: 5.0
    307. Lori N.
    As beautiful as this hotel is at first glance, our stay was not as glamorous. We came with a group of girls for a bachelorette party & arrived on a Sat morning. Since check in was 3pm, we hang out at a cabana at the pool to kill time. The pool is really small, but we were able to snag one of the day beds next to our cabana. The cabana boy was one of the best parts of this hotel, he was so sweet! The service at the cabana, on the other hand, was very lackluster. We had to wait FOREVER for anything we ordered to arrive, champagne, orange juice, chips, it was really ridiculous. And there were maybe about 4-5 cabanas filled. Strike 1.

    When we finally got to our rooms, we all agreed they were beautiful. We had a suite & a regular room right next to each other, which was nice. There was nice Bliss products in the bathroom that actually make your hair soft! The decor is modern and swanky, just as you would expect for a hotel of this caliber. Everything was ok until we got back from the club that night. When it was time to go to bed, we unfolded the fold out couch to find that there was no mattress!! It looked like a trampoline! And they hotel was out of blankets! What kind of a hotel doesn't have a mattress on their pull out couch? And when we called, they said they could steal the one from next door. And they were only able to bring us flat sheets, no blankets. Poor girls must have froze to death on that stupid trampoline bed. This just didn't seem like proper service at a hotel as "nice" as this one.

    Honestly, for as much as we paid, I expected much better quality & service.

    09/08/12 | Link | Rating: 2.0
    308. Scott A.
    The W used to be a great hotel. Over the years, various aspects of the  "W experience" have become somewhat dated, but I've never had real reason to avoid them until my stay at the W Westwood. We stayed in a Spectacular Corner Suite and while the room was remarkably spacious, there were several small and some quite significant service lapses that made the stay disapointing.

    The small:

    * Several lamps with bulbs either burned out or unplugged (do they not test the rooms?)
    * Used glassware taken out of the room but not replaced the next day (we had to ask the front desk to bring some glasses up)
    * WiFi that constantly dropped out - I would say it was non-functioning at least 25% of the time.
    * Various stains on sofa - I guess that's to be expected but still unpleasant
    * Phone in bedroom was disconnected (had to plug it in and recharge it)
    * Room service menu missing from room, when they delivered a new one, the pages were put in upside down

    The disturbing:

    * Pillows and bedding had a moldy smell
    * Found pieces of ceramic material in my room service meal that had chipped away from the small container of butter - luckily I did not break a tooth or swallow it.

    To the hotel's credit they took the meal off our bill but I'm still stunned over it. Needless to say, I think I'll look elsewhere for my next stay.

    25/04/13 | Link | Rating: 2.0
    309. Josh K.
    Good hotel great room service fast beautiful area great customer service. I def recommend to stay here if you are in the college area.

    19/10/14 | Link | Rating: 5.0
    310. Javier M.
    This place is awesome.   It has every amenity that you will need when relaxing.  Great movie selection in the room and also a great restaurant downstairs with a bar that has a live D.j.

    23/04/14 | Link | Rating: 5.0
    311. Angela C.
    This hotel is located within walking distance to tons of eateries in Westwood.  Although the hotel is known for it's upscale, modern look... I felt that our overall experience just didn't live up to what's expected at a "W".  

    We have a Starwoods AMEX, so we used points to book a "free" stay here in one of their suites.  The room itself is really nice, with a separate office area, separate living room area, and separate bedroom.  The TV in the bedroom is small, but there is a nice flatscreen in the living room.  The couches are kind of uncomfortable (they're like long, sleek, modern IKEA type couches), but it was L-shaped, so there was plenty of space for me and my husband.

    -  BLISS bath products
    -  Good water pressure in the shower
    -  Friendly, not snobby receptionists (same with all the staff here)
    -  The bed is like sleeping on a cloud!
    -  Close to tons of good food within walking distance
    -  Not a bad selection of $4.99 movie specials
    -  The movie we ordered was glitchy in a few places so they comped it.  No, it wasn't a $4.99 movie, it was one of the $16 newly released movies.  Score!

    -  Expensive valet parking ($35/night)
    -  Unimpressive lobby
    -  Loud at night because of all the partying that goes on in this hotel!
    -  THIN walls
    -  Pretty dismal room service options for dinner

    16/05/12 | Link | Rating: 3.0
    312. Melanie S.
    I recently stayed at the W Westwood and let me tell you, this stay was exactly what I needed for some rest and relaxation after a stressful day. I wasn't actually feeling my best, yet everything from the customer service to the quality of the accommodation somehow managed to lift my mood. First of all, the hotel itself is stylish, modern, fun, yet professional & luxurious. The check-in process was as smooth as could be (Kelly looked after me during my stay and was extremely friendly and helpful throughout) - I was swiftly in my room, with my feet up, enjoying the spacious suite. With two TVs to choose from, a large and decadent tub in the beautifully appointed bathroom, and endless public spaces to enjoy (the pool looked wonderful, but I didn't have time to indulge), what could one possibly complain about? Plus, the fitness center was really well equipped and extremely clean - better than most hotels I have stayed in. I have nothing but positive things to say about the W Westwood - its funky & fun, yet very functional for someone working/visiting in the area. I highly recommend this to anyone needing a convenient hotel in the Westwood area.

    20/10/14 | Link | Rating: 5.0
    313. Christine P.
    I stayed here in order to attend a work related conference and it was a fairly decent hotel.    It's located approximately 15 minutes from LAX (on paper) but with traffic it took us approximately 30 to 40 minutes.   We were greeted immediately by one of the W Hotel employees after our taxi driver dropped us off.   They whisked off our bags and I was able to check-in early. I love the service they provided.  It was great.  We were initially given a room by the elevator but we asked to be moved because we had my 16 month old son with us and wanted him to get a good nights rest with as little noise as possible.   They quickly moved us to another room and we were happy!

    I tried out lunch in their pool area and it was OK. Prices were expensive for a so-so meal though.  Service was amazing and we all slept really well.  I love that they have Bliss products but if I were to stay here on my own dime, I would probably stay away because it's a bit overpriced.

    12/07/12 | Link | Rating: 4.0
    314. Catherine H.
    i couldn't even get past the receptionist who didn't know what high tea was and talked so fast, I couldn't understand her.

    08/05/14 | Link | Rating: 1.0
    315. Priscilla Z.
    Lounge at night is great. Sexy vibe and delicious drink (a little pricey)
    Weekdays it is really quiet, but weekend it is a blast.

    26/10/12 | Link | Rating: 4.0
    316. Derek W.
    1 Star for the security killing the vibe on a Saturday night.  We had friends drinking in the room at 10pm before going to clubs in Hollywood, and the security semi-intimadatingly asked us out without any warning to keep our noise level down.  I am greatly disappointed since this Hollywood themed hotel's target market should be young, energetic and night life venturers.  Maybe they should consider improving their noise insolation instead of using cheap dry walls and be the only hotel that you can chit-chat, socialize and host parties at past 10pm.

    08/04/14 | Link | Rating: 1.0
    317. Kelly S.
    One of best W hotels I've stayed. Clean, quiet, friendly and helpful staff with cool poolside bar that serves actually pretty good food. :) One small annoying thing was that they don't have a ramp from the street to the ground level floor. So, either you need to drag your bag with stairs or ask for help. There is a small elevator for bell hops to use, though. I usually have a hard time asking for help, so I ended up carrying my suitcase with my injured ankle... bad idea.

    There's a cool camera feature in the elevator that takes pictures of people in the elevator. Hard to explain but it adds characters to W hotel's modern edge style.

    I was upgraded to the corner suite - why this doesn't happen when I actually need more space with my family??? Too bad I was only there to sleep and spent most of my time working and networking. I love their interior and the house keeping was oh so flawless.

    At that time, I didn't realize that I would have a very different experience (one star experience it was) at another W hotel in Manhattan...

    22/10/13 | Link | Rating: 5.0
    318. Rochelle G.
    I stayed here this weekend, I speant most my time in the room or at the pool, I did not eat or drink here. This is what I thought...
    -modern look
    -cool video camera in the elevator
    -pool party on sundays
    -nice Bliss products in bathroom
    -friendly and helpful employees
    -pool is small
    -mirrors appeared dirty all over the hotel (unless is was meant to look like that)
    -not enough lounge chairs at the pool, and you have to pay to sit at the cabanas
    -parking os like $38/night
    -no jacuzzi

    Although it seems I have more cons than pros, I actually really enjoyed my stay here.

    23/07/12 | Link | Rating: 3.0
    319. TJ W.
    Great pool area and great service. Jenny was our server and she was fantastic! Thanks and we'll be back for more drinks!

    02/06/14 | Link | Rating: 4.0
    320. Valentina L.
    NYE a few years ago. The place is IMMACULATE- almost to a fault! Lots of dancing, had VIP table and a room for the night. Let's just say, it was one for the books!

    28/03/14 | Link | Rating: 5.0
    321. Tom G.
    This review is for our dinner at the lobby bar.

    I ordered the cheeseburger and my girlfriend ordered the black cod, we shared both dishes.

    Both were dishes were amazing.

    I loved the hamburger on pretzel bread. It hit the spot. The sweet potato fries were very good.

    The cod had a great sauce on it and was very tasty. It was perfectly cooked and flaked apart.

    27/10/13 | Link | Rating: 4.0
    322. Jose P.
    This place is awesome.   It has every amenity that you will need when relaxing.The place is IMMACULATE- almost to a fault! Lots of dancing, had VIP table and a room for the night. Let's just say, it was one for the books!

    05/07/14 | Link | Rating: 5.0
    323. Doreen M.
    I've been there 3x, for dinner on the first floor, for an event outside, and for ice skating/eating outside.  It's an okay venue.  The fake ice skating is terrible.  The plastic is not smooth or slick enough to glide across the ice.  I will never fake ice skate again.  The food the last time I was there was VERY LATE.  She completely forgot to put my order in and didn't apologize.  Lame!

    26/01/13 | Link | Rating: 1.0
    324. Elle P.
    Went to a Party here. Nice place!! Love it!!

    02/07/14 | Link | Rating: 5.0
    325. L L.
    Every time I have come here it has been a pleasant experience.  The valet guys are very kind and so is everyone inside working.

    10/05/14 | Link | Rating: 3.0
    326. Barry K.
    Cool place. The Sunday night jazz party is awesome. Great location right off Hollywood. Wish they had a better gym and pool area.

    09/07/14 | Link | Rating: 4.0
    327. Shane M.
    One of the best places to meet my clients and candidate and do business after 5pm apart from being in Beverly Hills in West Los Angeles.

    21/07/14 | Link | Rating: 5.0
    328. John H.
    It's just so green, dark, and magical inside and outside of this hotel that I have to give it 5 stars.  The welcoming/front desk staff are amazing, the property is gorgeous, and you can walk to so many things (restaurants, UCLA, shopping).  I can't believe it took me so long to stay here.  Oh! and my room was surprisingly huge..with a full living room space...and this was just a standard room. I was so surprised.
    This is a great "W"!!!!!!

    05/01/14 | Link | Rating: 5.0
    329. Anthony N.
    The bed is just everything....

    If I could afford to live here I would...add a kitchen and I'm never leaving.

    The service is sick...

    The pool is really nice, and it reminds me to lose weight so I can be a slore again.  

    One thing I wonder about is why is the shower head is on the opposite wall of the actual faucet?  There was no door, and they had a seat thingy in it.  It was the weirdest shower ever, I'd definitely change that if I was moving in :)

    What's with the cute guys hanging out in the lobby?  Not that I'm complaining, but don't they have better things to do?....Are they looking for someone to "take care of them"?  Sugar daddies are hard to come by...believe me I've looked.

    27/10/11 | Link | Rating: 5.0
    330. Rachel D.
    I've stayed at several W hotels around the US and this one was a disappointment. While the staff were very nice and helpful, the corner suite I had reminded me of an outdated 1970s house from the cushions in the sitting area to the ugly closet door pulls. It was a depressing room and I checked out after my first night.

    Pulling up to the hotel to check in, there was nowhere to park so I had to make the block a few times. The valets were attentive and graciously carried my 50lb luggage up the stairs for me. I usually just handle my luggage myself but noticed there was no handicap ramp for me to wheel it up on. So I'm not sure how someone in a wheelchair would even get in the front door. When I checked out, my car was pulled up front when I got downstairs and again the valet was great.

    I ordered room service for dinner and although expensive (which I expected), I completely enjoyed it. I had the Steak Frites and it arrived in about 20 minute. The steak was cooked to perfection and the parmesan fries were delicious.

    I was disappointed that the cushions for all the outdoor seating and pool chairs had been removed once the restaurant outside closed and at 9am the next morning, the cushions still hadn't been replaced. I'm not sure what the pool hours are but I assume the cushions are back in place during that time.

    With the $30+ valet parking and my nearly $50 room service dinner (with no drinks), it made for a very expensive one night stay. I would not stay here again.

    05/11/13 | Link | Rating: 3.0
    331. Bridget P.
    I've never stayed at this hotel or gone to the bar, but this review is for the CHILL outdoor ice skating rink, which I had a chance to visit last weekend.

    Bottom line: Not the place for your ice fix. Same price range to skate on plastic as the real ice rinks charge, and the staff are also a little too "chill" when it comes to service. Not worth another visit.

    I gathered a group of 6 to check this place out, since I'm determined to learn to skate this year. We parked on the streets for free (Weyburn meters are free after 8). The pool area is converted to a holiday lounge area. The pool is covered to create the skating rink, which is actually not as small as I thought it would be and would have been do-able if it were real ice. It's surrounded by fully furnished cabanas with real TVs, drink servers come around, and there is a bar nearby.

    However, the rink is made of plastic covered in oil and meant to "react" with your skates to simulate real ice. It's nothing like ice at all. We couldn't get any speed whatsoever, and could almost walk on the ice in skates. The plastic was so full of bumps and grooves that the most you can do is "glide" for a few seconds, and although the lines to rent skates had been long, the rink was empty because people would get bored. However, the staff isn't strict at all..... no one yells at you not to stand still, I saw people with cocktails on the "ice," and it's very laid back.... I did have fun meeting people, racing, and playing red light/green light.

    You can rent a cabana for a $100 drink minimum, which is a great deal for a small group planning to have a few drinks each. We planned to do this, but never once saw a server. So I guess we got to use it for free.... but it would have been nice to be offered some drinks! The unfriendly guy who rented us our skates tended to leave the booth for long periods of time, ignore us, or not have change.

    Skating costs $10 for an hourly session. For $12, you can skate as long as you want at ICE at Santa Monica. After less than 30 minutes, the figure skater in our group suggested we drive over there, and we happily agreed. No bar there, but I had a thermos of "warmth" to bring.

    This place shouldn't charge real-ice skating rates. If they lowered the rate, offered better, friendlier service, and just in general got their ish together, I would come back to hang out here. And don't lie about the hourly "snowfall." I was most excited about that, but it was nowhere to be seen. Lies, nothing but lies!

    09/12/12 | Link | Rating: 2.0
    332. Adrian D.
    Great staff..and yes it was a very comfortable visit.  Meredith, front desk, definitely made a good impression on me.  Thank you for attempting to bring me to L.A. longterm (still undecided). Also, thank you for the wonderful bottle of champagne and chocolate covered strawberries.  Delightful indeed!  
        Nice outdoor space that you can enjoy the pool at the same time have a cocktail and a meal.  What is better than that when you are pampering yourself or having family over to visit anytime of the year.

    30/12/13 | Link | Rating: 4.0
    333. Limzer L.
    Wow I'm amazed!

    I attended a Holiday Homie Party here and was very impressed!  The valet service was excellent, the entrance inside the beautiful decor was enchanting with its holiday feel & upon inquiry - I was directed to the mens room instantly (#1 really bad, what a relief!!!).  Alrighty then...

    The EAT, DRINK, SKATE event was pretty cool.  Nice cabanas outside with televisions, bar was set up outside, music playing in the background, fake snow drizzling everywhere, food was set up for our group and the pizzas/salads/burgers were amazing!!!  Awesome that our group got wrist banded for $10 top shelf drinks all night!  

    I tried to ice skate and got it somewhat down but seriously I wouldn't do it because the rink sucks and it's basically ice skating on plastic that has a bunch of dents.  If you decide to take on that dare and do it, then go ahead but make sure you go early to get your skates, they run out of sizes quickly and then you'd have to wait.

    After the excitement inside, we then went to the bar/club inside... music bumpin', people dancin', more drinkin' & eyes a blazin' from that girl who wore a disco ball as a dress!  Damn you're awfully BRIGHT especially with the lights moving from above - LOL!

    Took a break from that and entered the HOMIES hotel room and DAMN!!!!!  It's HUGE!!!! 2 bedroom, 2 bathroom with an office, a dining room & a living room!!!!!  Wow!  So we continued drinking but in a more relaxed environment chatting the night away.  I would definitely like to stay in this hotel because it's so plush!!!!

    Bounced around midnight and gave the valet guy my ticket - "You're all good it's free, no charge!" he said.  WHOA!  Am I in LA?!  Hey don't be surprised when this happens because it don't come often...  tipped and got inside the whip.  (EEERRRRRRRKKKKKKKKKKKK -  sped off like Tom Cruise with an accomplished mission!)


    21/12/11 | Link | Rating: 5.0
    334. J D.
    Awesome place to place to pre-party before a UCLA basketball game or any activity in Westwood.  This review is only for the bars/lounge as I didn't stay here.  During a recent trip, we used this place as the starting off point for our nightly romp around Westwood.  It's only a few minute walk to Pauley Pavilion and all of the action around Westwood.

    The bartenders & servers are friendly and the drinks are strong!  Price is high, but so what, we're in LA, what would you expect?

    Return Factor - 90%

    26/12/12 | Link | Rating: 4.0
    335. Oreo L.
    Very very nice hotel that is close to Westwood Village and UCLA.  The pool is a fun place to hang out with your group in the afternoons and there are plenty of dining options once you're here.  The drinks are a little on the pricey end but worth it!

    The hotel staff was help and kind and I very much enjoyed my time here.   You can get a $25 credit towards booking this hotel if you use code DLE124 through the Hotel Tonight app.  Cool place to stay in the Los Angeles area, highly recommended!

    02/09/14 | Link | Rating: 5.0
    336. Pradipta S.
    I've had a blast here. Some good jazz shows. They have few specials, though their regular drinks can be pricey. The service is good and friendly

    04/09/14 | Link | Rating: 3.0
    337. Christopher L.
    This is a review for a two-night stay at the end of November, 2013.

    I was disappointed, and I can say with confidence this is one of the worst W's of all W hotels in the world. Walking in the hallways I felt like I was in an old LA apartment building with a fresh coat of paint.

    Staff failed to explain booking policies at check-in and the charges ended up on the wrong credit card. I suggested that they should explain this at check-in, but instead I was told that "the guest should know". I'm not sure how guests are supposed to know what they are not told -- and rather than continue arguing with the receptionist, I will choose to look elsewhere the next time I'm in the area.

    If you'll be limiting yourself to the bar/lobby, you should be fine.

    06/12/13 | Link | Rating: 2.0
    338. Amaya S.
    My memory of the hotel in general is a bit blurry.  Blame that on the drinks at Bar Marmont.  Anywho, my date and I ended up here!  The W Westwood.

    The hotel is nice, not as extravagant as the Hollywood location, but that is to be expected.

    The room is really nice.  I actually prefer this room to the Hollywood location.  There is a separate Living Room and Bedroom.  That I loved.  Even in a hotel room its nice to be able to get away and still be in close proximity.  While sobering up from the night before, we enjoyed some room service breakfast.  It was delicious.

    The service was top notch, the room was great and the bed was uber-comfy.  Love it.

    04/07/13 | Link | Rating: 4.0
    339. Stephen T.
    It is the in hotel still.  Cool and unique hotel, lots of great things close.  Capital Records etc.  Love the lobby

    06/12/13 | Link | Rating: 4.0
    340. John D.
    This place already needs and multi million dolor renovation.  It seriously looks tired...and little details like towels racks about to fall off the wall; cracked and moldy shower; shower goes from scolding hot to cold; AC was broken in one of the rooms of our suite; carpet and couch worn and stained.  To top it off we were woken up by water pouring from a light socket in our bathroom from flooding from the room above.  Maintenance said that this happens sometimes with the room above, really??!!
    Besides overpriced everything... The lipstick on the pig is their "bliss" products...seems this is a big deal to some but I prefer facilities that work.  In general the room was small for a suite, but acceptable for a city- if they removed the obnoxiously large tv in front of the bed, you might actually be able to walk around the bed vs leaning to the side to get by.
    The main positives were the ambiance in the backyard for an urban setting and the staff were very nice. Sorry to post such a scathing review but for $300+, expensive parking and $15 cocktails... I expect a little more.

    24/10/14 | Link | Rating: 2.0
    341. Aimee E.
    As a doc, it's nice to know that you can stay somewhere nice before a medical meeting and be close enough to where you need to be without breaking the bank.  I had a great time at the W. They made sure that I had a great stay and I couldn't be more grateful. The outdoor restaurant is so peaceful. I love the fountain. The cucumber gin and tonic is a winner.  A must try for those just not sure what to pick of f their cocktail menu. Yum! And the apps in the bar area: loved the flat bread and ahi with taro chips. No complaints from me!

    10/02/15 | Link | Rating: 5.0
    342. Erin H.
    **This review is specifically for the pool & restaurant.

    I don't know how I've never knows about the W in Westwood during my years at UCLA, especially the summer pool parties. WHAT!?

    The pool is shaped like a shell which is a cute touch, is surrounded by lounge chairs, sofa squares, and cabanas, and is cool on a scorching hot day. I went to a Sunday pool party this summer, and it was poppin!

    Pool party notes:
    - NO COVER! Just show your ID and in you go!
    - lots of young people.. it almost feels like a mini vegas, but it can get really crowded and you kinda have to stake your claim around the pool
    - free towels so you can dry yourself or sit on
    - service by the pool (even if you're just sitting by the pool with your feet in the water)
    - Happy Hour!! I don't remember the exact hours, but it's great. Beer can be.. so cheap haha

    The pool is open in general, not really for public use per se.. I've come several times with my coworkers during our lunch break, so we'll order food at the restaurant and lay out or play in the water while we wait for our food.

    The menu is somewhat limited and prices are to be expected from a hotel restaurant, meaning there's definitely cheaper options in Westwood. Anyway, the food itself is ok. I've had the sloppy joe (which is essentially a pulled pork sandwich) and the fries. Their garlic aioli isn't very good to be honest (doesn't really taste like garlic), and their house vinegar aioli is just sour.

    The staff is very attentive and nice, but the food prep is usually pretty slow. Be sure to have a full hour allotted for lunch and your swimsuits because the wait takes a while.

    Overall, a fun and chill place to hang out especially in the summer. I don't want summer to end!!!

    08/09/13 | Link | Rating: 4.0
    343. Erica J.
    How could you go wrong here? Even though I was here for an event, and only got to see the party room, the venue that they provided my group was large and spacious.  This was not the hotels fault, but the gorgeous room was not conducive to our event - so I spent most of my time at the food bar which the hotel provided. Woah! The cheeses, hummus, burgers and chicken pies were delicious!

    I'l like to come back here and experience the hotel as a hotel - even though I'm from Malibu. The wait staff was very friendly which is always nice when you're bored at an event. They were quick to clear tables and were speedy in bringing out food warm.

    I hope to come back.

    17/02/14 | Link | Rating: 4.0
    344. Kelz S.
    BEWARE! This review is about the valet and not the hotel.

    Do not leave ANYTHING in your car when parking in the valet (Ace Parking). Visited this hotel on 9/10/13 and tucked my earbuds deep in the center console. When I got back in my car I emptied the console and my earbuds were gone. Although they only cost $50 the fact is that you don't expect this at the W Hotel.


    30/03/14 | Link | Rating: 1.0
    345. Brittany D.
    I came here for an event during the day. Parking is terrible, VALET Is expensive & all street parking is PERMIT only. The lobby is small, but there are some couches and tables to relax. We ate at the restaurant, it was okay, but pretty pricey. I prefer the W hollywood.

    21/10/14 | Link | Rating: 3.0
    346. Claudia G.
    The food here is great! Had a pizza n it was seasoned well! I would love to come back to stay in this hotel! The service was on point

    11/08/14 | Link | Rating: 5.0
    347. Felicia G.
    OK ... I get it. It's the W. It's supposed to be nice but this place is just way too expensive for my taste. Was here the other night for a private party and the tab was $36 for three glasses of wine. Valet for 4 hours with validation is almost $20  .... Are you kidding me ? :/

    In other news, the food is pretty tasty and the establishment itself is very nice.  I would come here on my own if only the prices weren't quite as steep.

    11/04/14 | Link | Rating: 3.0
    348. Lois C.
    We were SO glad to be super close to grand central since both of our bags were heavy. When we walked in it was in the height of check out and we thought we were going to have to just leave our bags but we were able to check in. I requested a king bed and we got a very decent room. The hotel does need some updating, bathroom a little old but still very very clean! I wish that there was a better heating system since the room was kinda hot and cold but turning on the heat would make it super hot. Everything was nice except for the fact that we were put right on Madison Ave and there was one room connected to ours and the people were SUPER loud. But it was only annoying once.

    08/12/14 | Link | Rating: 4.0
    349. Laila C.
    I love this W.
    The room are huge, even the most basic rooms are suites.  The last time I came, they gave me an upgraded suite without even mentioning it to me. The outdoor area is great, we always try to eat and stay outside for as long as possible, they close up around midnight.  Here's a secret, even if you get kicked out of the pool dining area, go into the Blue lounge and they have an indoor, outdoor patio! That's open until 2am and if you're extra nice, they'll serve you food also.  
    I've never had a single issue with my room during my stays. LOVE this home away from home.

    01/08/13 | Link | Rating: 5.0
    350. Bambi M.
    Not sure why this place isn't rated higher.
    My Husband and I arrived later than expected  (7pm ish) on Valentine's Day and we're greeted by a gracious hotel employee who offered to take our bags and then Meredith checked us in for our stay. She was friendly, engaged in welcoming casual conversation and provided us with chilled chardonnay.

    Our Suite was great.
    Perfect for two with an additional living area and small "kitchen" area. The one thing... No coffee maker. Ugh. I really do hate it when hotels (Category  5!) don't have them in room. Complimentary coffee downstairs is nice, but I have to get dressed. Kind of a boo.

    04/04/14 | Link | Rating: 4.0
    351. Peter S.
    Music is nice at their pool party, but their cocktails are worse than at a dive bar and there's only 3 restrooms for 500+ part... 20+ min in line... Horrible!!!

    04/07/14 | Link | Rating: 1.0
    352. Julia H.
    Stayed here for a week and despite my clearly young appearance, all staff was very nice to me including front desk, valet, and concierge.

    Valet was always attentive and extremely friendly.

    The room was really comfortable but there was no vanity for makeup (argh!) nor was there a coffee machine. The room lighting is meant to be ambient but I couldn't see anything at night.

    Asked for a toothbrush and they provided it in a cute bag with two packets of toothpaste. Room service was very quick.

    Prices are extremely steep at nearly $400 a night. Expected for the W.

    Edit: I thought I forgot something in the room and the staff went above and beyond to try finding it for me. I eventually found it and I still received an apologetic call from the W stating that they were not able to find my lost items. Such great service!

    01/07/14 | Link | Rating: 4.0
    353. christine c.
    My friends all say that LA us a terrible place to visit but a great place to live. After having lived there, I agree. And staying in a hotel can add to all of that. The Westwood W is different from the rest of the brand because it doesn't feel as swank. I have been to probably a dozen W hotels all over the world and this one is more mellow and a bit more out of the way-- and I like it. Because I was traveling with my toddler and husband, it was perfect. Everyone was super friendly, you can park in the neighborhood, and run out to trader joes, whole foods or even target (!!) for snacks, diapers or whatever you need. Add to that spacious suites, and it  is a wonderful place for a small family (who didn't expect anything kid-oriented) to stay.

    Only negatives were having to call a few times for service items to my room and a few too many visitors from the staff during the day. But I would definitely return -- this is our 5th visit to this hotel and besides the Orlando (which is hipper and much better located) is probably my favorite.

    12/08/14 | Link | Rating: 4.0
    354. Divya B.
    Man, they really make this place look great on their website.

    For starters, their pool is NOT as beautiful (or nearly as large) as it looks online. Parking is not included. Their drinks are overpriced. Lighting in the rooms is terrible (hello, how is a girl supposed to do her make-up?!)

    The rooms were decent, but for what you're getting, everything seems to be way too expensive.

    15/07/14 | Link | Rating: 2.0
    355. Michele P.
    Came here for lunch with two colleagues for Dine LA.

    The lunch deal only consisted of 2 courses.  If we wanted dessert, it was an entire $6 extra.

    For our 2nd (main) course, all 3 of us chose the lobster roll only to find out later, after ordering that they were completely out of lobster and instead they were doing crab rolls. So, instead of choosing a different entree, we chose the crab rolls. What a let down...they were made with hot dog buns.  Hot dog buns at the W Hotel? Come on!

    22/07/14 | Link | Rating: 3.0
    356. Djfreshdjfresh D.
    The backyard burger with the hand cut fries is on point. Cool bar service too. A buncha pretty women too. A girl bought me 2 drinks lol.

    16/09/14 | Link | Rating: 4.0
    357. Willis W.
    Strongly suggest you see what's happening at the hotel before you show up. I stayed here one weekend and was not informed that there would be a fundraiser at the small pool area both weekend days. I was told by the front desk that the attendees would be wearing bracelets and wouldn't be allowed to use the limited lounges. In fact, probably 90% of the lounges were taken up by people wearing bracelets. My complaints fell on deaf ears. Security did nothing. I watched hotel guests with little kids lying on the grass because there were no lounges.

    The waiter at the pool brought me the wrong order. I realized this after taking a bite. Then the waiter gave me an attitude for eating someone else's food.

    I complained to the manager about how this outside activity (that I was not informed about) ruined my stay. He offered a $100 gift certificate at their highly rated restaurant. The night we chose to return ( many weeks later) there was another fundraiser directly outside the restaurant which spilled into the restaurant.

    The only conclusion I can come to is that this hotel is struggling and that they don't care about alienating customers that pay for a relaxing hotel/restaurant. I have heard that the W in Hollywood is much nicer.

    09/07/14 | Link | Rating: 1.0
    358. Rolando A.
    Please BEWARE!! This hotel will charge you for incidentals that were existent prior to your stay. I was charged a $200 cleaning fee for a stain that was on a sofa in a room that I didn't even use. Upon attempting to clear up the misunderstanding with management, they refused to reverse the charge and provided pictures of what looked like a really worn and aged stain. Very unprofessional and rude staff. To top everything off this hotel is very outdated -  No HDTV signals on flat screen TVs which defeats the purpose of having them, cloggy sinks, moldy showers, stained carpets, and over priced parking at a whopping $40/night. I had higher expectations for a suite costing over $800/nt and much more for the venue and staff. Totally disappointed, will NEVER stay at this location again!

    18/12/14 | Link | Rating: 1.0
    359. Alice A.
    Great Spa weekend to stay and enjoy!  Great room service too!

    02/02/15 | Link | Rating: 5.0
    360. Corina V.
    Loved our Stay here! We booked the Mega Suite to celebrate our daughters 13th birthday. We spent the day at universal studios and when we checked in she was BLOWN AWAY with the room! Staff was attentive and very detailed. About an hour after checking in they surprised our daughter with a chocolate cake and a birthday card signed by all the staff. That was a great personal touch and shows how thoughtful they are to make their guests happy!
    Beds are amazingly comfortable and room service was prompt and delicious!

    Thank you W Hotel for making my daughters birthday a memorable one

    12/10/14 | Link | Rating: 5.0
    361. Espy M.
    We came here for brunch ... You will not  be disappointed  . The four stars are because Customer Service was slightly lacking. It was a while before SOMEONE CAME TO OFFER US DRINKS. Also we politely asked the waiter if he could change the channel to watch the CHARGER game since there was no one but us and two other tables w ppl who where not watching Game ... Waiter said  "yes no problem" yet he never changed it. Anyhow enough of that. The food was very tasty... I highly recommend the breakfast pizza and so cal omelet and banana Nutella pancakes...
    Yummy- luscious ;)

    13/10/14 | Link | Rating: 4.0
    362. Frances M.
    I recently stayed at the JW Marriott and really enjoyed the facilities. They were clean, modern, stylish and I had a fantastic view of the Staples Center and LIVE center. The service was excellent, the breakfast was delicious and the room was so comfortable that I barely left once I returned from my day's work.

    13/12/14 | Link | Rating: 4.0
    363. Giselle G.
    I prefer this W over the one in Hollywood. I absolutely love the entrance at night time. It's full of vines growing all over the exterior and the stairs light up. This is a very chill W hotel compared to the party one in Hollywood. I usually stay here when in LA as it gives me a more home feeling. Rooms are large and service is great. Bathroom counter needs more space though. Was hard to fit all my skincare and cosmetics. Pool area is great to lay around and have drinks or brunch. I think this might be my favorite W.

    11/03/14 | Link | Rating: 5.0
    364. Jenn C.
    I stayed at this hotel for a wedding. The hotel was quite nice and in a good location. The walls were a bit thin. We could hear the people in the room next to us. The hotel has a great outdoor restaurant and pool. I would stay here again.

    08/02/15 | Link | Rating: 4.0
    365. Terry L.
    Breakfast and lunch are served in the dinning room but there is only a very limited food selection available in the lounge if you want to stay in for your evening meal.

    24/02/15 | Link | Rating: 4.0
    366. Eline M.
    It's a W Hotel so, of course the interior design is just wonderful. We got upgraded to a suite for our stay which was very spacious and decorated with taste - I'm a sucker for modern furniture so I was just bound to love it. Only negative point about the decoration was the lighting in the room: just one nightstand lamp in the bedroom (which was kind of too dark too to lighten up the room properly) and nothing else... That was a bit weird. Otherwise, you can see the attention given to every single detail throughout the entire hotel.

    The lobby had this delicious jasmine scent, I wish I knew what kind of interior fragrance they were using because it was just perfect: not too oppressant, just a great light smell.

    The staff at the front desk was very prompt and resourceful, same for the waiters at the restaurant where we had our breakfast and we had no problem whatsoever with the valet service.

    I just wish I could have stayed longer!

    03/04/14 | Link | Rating: 4.0
    367. Chris R.
    One of my favorite hotels in SoCal. The W is undergoing renovation and I was fortunate to stay in one of their new rooms. I stayed here a year earlier pre-renovation and the newly renovated rooms look super slick and modern. The huge bed headboard light fixture was sick and the bathrooms are definitely much improved, and super clean. Also you can't forget how comfy those beds are. The service is always top notch whenever I come here. Gone are the days of you standing in line to check out. Just tell them you're peacing out and they'll auto check you out and email you your folio. 10/10 would do it again.

    18/02/15 | Link | Rating: 4.0
    368. Kim P.
    Just went for the bar this time. They have taken away some of the outdoor lounge seating which was my favorite part. The drinks are still expensive at about 15 bucks per drink. Los Angeles is the new Vegas I guess. Close to campus and the village. Valet parking is nice and easy and relatively less expensive than some other hotels in the area.

    27/10/14 | Link | Rating: 5.0
    369. Virginia B.
    Visiting my son at UCLA, first time at W.  The room was aesthetically pleasing, bed good. No coffee in room.  :(  ~hate having to leave room before my shower to scout around for coffee but if thats required of me please put it somewhere obvious in the lobby. I had to ask and even then got a bit lost.  Staff was pleasant but I couldn't help feeling a little annoyed by the two chatty young women whose conversation I interrupted in order to find out where coffee was. The response was nice but quick and not adequate for someone who has not had their coffee yet, hence I got lost but at least they were able to get back to their cheery conversation with each other which was clearly the priority for them as they had probably already had their morning cup.  Yes, I'm grumpy before my morning coffee!  
    Bathroom ok but wish I could post photo I took because it shows that when a person unpacks their toiletries, of which I have few (don't use makeup and I was traveling alone) I had to put toilet seat down to use for counter space and use the skimpy counter around sink.  I'll be glad when the idea of a salad bowl sitting on bathroom counter with inadequate faucet for such flawed sink design falls by the wayside, who came up with that idea?  So the hotel management really doesn't know that people arrive with their own toiletries and need somewhere to set them down, preferably not on the toilet seat lid? Plenty of room in there to put up a shelf......
    I think I paid $20. last night to stream netflix, ugh, most I've ever paid.  Maybe back to the Palomar next time.

    03/05/15 | Link | Rating: 3.0
    370. koa h.
    Hotel is at 95% completed renovation. With that, the review is a reflection of our stay. The checkin process was good, quick and painless. We received a suite upgrade and it was brand new. The room was obviously very nice because it was so new. The location is really good near Westwood village. My wife got great assistance from the concierge and was able to find a salon within walking distance the morning of our checkout. Barry our luggage assistant was friendly and knowledgeable of the area. This W should be firing off awesome parties for nearby celebs and guests for years to come. We will definitely be back when we are in town.

    17/03/15 | Link | Rating: 5.0
    371. Sean B.
    I mean, I can't bring myself to give fewer than four stars. I just can't. It's a W, and the W is my favorite hotel chain, like ever.

    But in the last month I've had stays, drinks, and/or meals at five Ws. Hollywood, Westwood, San Francisco, Taipei, and Hong Kong. And while Westwood was very nice, it wasn't quite the five-star experience of the others, for a few reasons...

    1. Location. Westwood is slightly tucked away on a street a little ways from UCLA and the 405, which are basically the big 'draws' of far-West LA for me. The views aren't amazing, the nightlife outside the hotel is pretty much non-existent, the valet parking is curbside like a brunch spot on the strip, and the while vibe is just... I don't know... less urban than all of the others.

    2. Decor. A little less hip, a little less modern, a little less edgy, a little less cool. The other Ws seemed targeted toward up-and-coming thirtysomethings, and this seemed geared more toward their parents. Hip for a 50 year old, but not exactly exciting.

    3. Food. Have you looked at those reviews? They're kind of middle-of-the-road and that was my experience as well. AND there's not really a lot of good restaurants around here.

    Again... it's a nice place. I liked it. I enjoyed it. But it wasn't in the league of the other W locations I've experienced. It's like downgrading from a Ferrari to a Corvette. I mean, it's still a $50,000 car... but... it's no Ferrari.

    15/04/14 | Link | Rating: 4.0
    372. Ebony M.
    The W is a super sexy summer hang. I first came here to do an interview with a French film director. We sat poolside with her translator and talked about her movie. What impressed me about our surroundings was this: It was in the middle of summer, there were a lot of people around, but I still felt like we had privacy. The cabanas were clean and everyone was in their shades either reading, drinking or talking. It wasn't insanely rowdy but it was still fun.

    19/11/14 | Link | Rating: 4.0
    373. Ted D.
    Not sure the issues and challenges we faced are long term, but our stay was difficult. The positives are that it's clean, the bed was comfortable, and the staff is nice. During our stay, though, there were multiple problems. The hot water in the shower cycles through boiling to freezing, with no rhyme or reason. Only one elevator worked, which meant long delays in getting to and from your room. The hallway smelled like new construction, and we had lots of construction noise during our stay. As I said, that all may be temporary as they upgrade the hotel. And the location is great, especially if you need to be near UCLA.

    15/03/15 | Link | Rating: 2.0
    374. Shehla M.
    The W gets four stars for it's bedrooms, and decor. If you're staying at the hotel it is beautiful and decorated with a modern twist.

    The food is below standard.
    I've been here on numerous occasions and have been quite dissatisfied with the dining experience especially when meeting with clients.

    Moreover, the servers are not the most pleasant to work or converse with. Be careful they may ruin your day.

    Here's to better finds with a similar ambiance!

    27/08/14 | Link | Rating: 3.0
    375. Bryan R.
    The hotel had some nice aspects but overall they could not outweigh the negatives. At the time of my stay the renovation was complete or appeared to be complete.

    -Biggest problem is the elevators. There are two for the entire hotel (three if you include the service elevator which people took frequently). Even if both were working, and one was broken half of the time, they cannot serve everybody staying at the hotel. I wanted to take something up to my room and come back down and it literally took 15 minutes. It's also a 16 story hotel so stairs are not always an option.

    -Rooms, the room was nice looking but terrible in function. First there are multiple room designs at the same price point. We had to be moved as our original room had no hot water and the second room they took us to was much smaller and lacked a couch. I asked for one that was comparable to our first room and got a bigger room than our original. Keep in mind these rooms are all the same price so you never know what you will get.

    -Also rooms, our room and a couple other people's rooms (we were part of a large wedding party) had bathrooms with a sliding barn door. Nice looking, however these doors left huge gaps between the door and the wall. So as long as you don't mind catching a glimpse of another person having a bowel movement this shouldn't bother you. Some of the rooms also had the door right next to the bed.

    -Our first room had food sitting in the trashcan.

    -The pool was closed one day for an event. We were given 24 hour notice (in the form of a memo on the front desk). They did arrange the use of another pool though...20 minutes away by cab (they did offer a voucher for the cab at least).

    - We could easily hear people through the HVAC. Other people staying had issues with the loudness of the HVAC.

    -The bathroom has no hooks. It has one bar 2 feet over the toilet so you can't hang your bath towels anywhere. Speaking of the bath towels, they are in a basket on the floor under the sink. This just felt really disgusting to me.

    -They charge a huge amount for Wifi. Because the room wasn't expensive enough on its own. You better be sitting down for the parking fee.

    23/03/15 | Link | Rating: 1.0
    376. Chris T.
    This review is of the newly remodeled lobby and bar only. This redo is tight! See my pictures. Every bartender is a stunner. Gonna see even more of me here.

    13/02/15 | Link | Rating: 5.0
    377. Elizabeth T.
    I love coming here and I'm even more excited now for the upcoming renovations. I had the opportunity to join a few of my friends for a Pre-Renovation Party in the bar/lobby area, which included cocktails, appetizers and great music! The lovely Natalie Poulos, meeting and event manager for the W, really took care of us and made sure we enjoyed the evening and got us really excited for the upcoming new look. The modern changes to come will surely up the crowd numbers for guests and for those looking to have a drink with colleagues and friends. The staff at this W makes it that much more welcoming and enjoyable!

    I want to elaborate on the atmosphere here. Although there will be renovations to the whole place, it is already gorgeous. You feel great coming into this place from the very beginning when you are walking up the lighted steps. There are beautiful paintings on some of the walls near the elevators. The lounge/bar area is sleek and sexy. Perfect for a drink with friends, colleagues, or significant other. The food in both restaurants is delicious, a bit pricey however. The rooms are nice, but I had the chance to see the one renovated room that is currently available and it is much more modern and bright than the current rooms. Again, the staff here is fantastic!

    Even Obama liked this place when he was in town recently! You can't beat that :)

    06/11/14 | Link | Rating: 5.0
    378. Nicole N.
    Tips seemed to be the only concern for workers at the W Hotel Westwood.  Waiter refused to split the check in the 9 30 restaurant.  Bartender at the outdoor bar by the pool threw attitude when presented with a free drink voucher.  The rooms were nice, but it was nicer when you stayed in the room.  Service overall was very awkward and unaccommodating, as I would not expect from such a nice hotel.

    01/05/15 | Link | Rating: 2.0
    379. Magda S.
    This is a review for a W bar only as I have never stayed in a hotel. I live in Westwood and used to like coming over here for good drinks. It is not a cheap place but I believe you are getting what you are paying for so in my mind it was one of the classier places to have drinks in Westwood. I went there on weekends and in my experience their main  bartender (Melissa a friendly blonde who relocated from Las Vegas, I say 'friendly blonde' because I only know her face and have realized that all their bartenders use name 'Melissa' what also reflects on the bill so it is confusing) used to make fantastic drinks. Unfortunately it is not the case anymore. Past two weekends went there and was very disappointed. The bartender I knew was gone,  one weekend (Friday May 8th) she was replaced by another 'blonde Melissa' who made horrible drinks but since it was the first time I did not complain and this Saturday snooty black hair girl (sorry for using' snooty black hair girl' description but she does not deserve a title of 'bartender') made  the most horrible cocktails. I think they started to cheat on cocktails, God knows how and why but again I am not a bartender, so don't know the details or dynamics  I just know what tastes good and what tastes like shih-tsu;). Last Friday we ordered Poms Flute which has orange juice and champ (3 weeks ago Melissa nailed this cocktail which she has made with VC champ, perfect proportions and amazing taste that made us want to come back for more...) in it. Unfortunately 2 weeks ago we got highly acidic (mostly OJ) drink that claimed to be Poms Flute. Today even worse instead of  VC champ girl just poured some Prosecco (that was totally flat by the way) and gave horrible attitude. She has also screwed up another drink which was a Champagne Mojito (don't call it a champagne if you don't put any in it and just be honest and call it Prosecco Mojito). Drink was not even stirred properly. Lots of sugar on the bottom, lots of lime, water  and flat Proccecco. It was so bad she even knew it and when I complained she offered she will not charge for it. Needless to say this place became a waste of time and money. Not sure if it is' W''s  management becoming cheap (girl tried rudely brush me off telling that they replaced VC champagne with cheap Prossseco in their drinks 3 months ago though 3 weeks ago it was not the case in my experience ) so not sure if she just lied and runs some sort of site scam that deserves 'Bar Rescue' or if W started to inch towards becoming totally classless. If it is the latter they should really reconsider who do they employ as their staff. If you serve horrid drinks for which you overcharge at least make  sure your staff is friendly and professional.

    17/05/15 | Link | Rating: 1.0
    380. Kay O.
    Lovely hotel. Staff is wonderful. It's clean, quiet, updated and a bit pricey hah. But you get what you pay for.

    21/03/15 | Link | Rating: 5.0
    381. Nakita D.
    I booked a meeting room here for an all day company strategy meeting.  The room was perfect and had everything we needed.

    I like that for lunch we asked if we could have our food delivered by the pool and they were totally accommodating to us.

    The price was fair for this area of town, and perfect for a comfortable meeting room.

    16/10/14 | Link | Rating: 4.0
    382. C J.
    We have stayed at the W before. We have a UCLA student so it's convenient. Our last stay was very disappointing. When we made our reservation, we were not told they were under construction. The construction was extremely impactful of our stay.

    Then, the remodel... It is horrible. The new furniture is not only uncomfortable, but really cheesy. Think plastic and vinyl. The bathroom is only large enough for one person. Instead of doing things right, they decided to cut corners - eg, covered light switches with blank covers. Really?

    The only place to dine is now a temporary party tent in the backyard. Casual is cool, but this is stupid.

    I would never recommend the W.

    PS. The staff is awesome!

    25/02/15 | Link | Rating: 1.0
    383. Bill B.
    This boutique W property is located in the relaxing up scale area near UCLA, I have stayed here several times on business over the last 3 years. The property is undergoing a renovation and this has not taken away from the Truly amazing staff, amazing service & attention to detail. This property is very clean quiet hallways, attentive housekeeping group. Great to get your work done in a welcoming super cool atmosphere cloaked in a hip decor that the lobby & common all share with soothing lounge music. The rooms are spotless smell nice area very comfortable, plenty of plugs in the rooms with high powered wi-fi For business travelers. Bathrooms are huge with upscale toiletries

    15/11/14 | Link | Rating: 5.0
    384. Joy B.
    This is a review of the Wet Deck, which I've had the pleasure of attending several of their fun food, fashion, music, and fitness events at.

    It's one of my favorite Staycation destinations for summer, which is when they hold a bunch of fun events that arlike the Sunday pool parties and the Summer Tune-Up fitness class series. They are doing poolside Pilates/Yoga classes w/ one of my favorite celebrity trainers, Kit Rich throughout August (that's me in the Drai's shirt in the pic!).

    After class you get a complimentary mimosa to reward your hard work and 20% off brunch if you want to stay for a while. Call the hotel to ask about how to RSVP and get more info on any of the cool various events they run at the hotel.

    I love the sophisticated boutique vibe and the way the trees & greenery surround the Wet Deck & Backyard Restaurant so you really feel like you're in a great little oasis in the middle of the city. And that camouflage Airstream that doubles as a booze dispenser (aka outside pool bar) is brilliant!

    Solid cocktails, fun (non-douchey) vibe, great service from staff that are easy on the eyes, Brad, and that fresh clean scent that fills your lungs when you enter the lobby make the W my favorite place to visit in Westwood.

    Valet or park a fee blocks up in the two-level parking lot for about $5.

    03/08/14 | Link | Rating: 5.0
    385. Marissa B.

    I tried to see if anything was happening, dancing, music, partying, but was very disappointed to see this place is CLOSED.

    NO SIGN, NOTHING. Just plastic bags everywhere!! =(

    30/01/15 | Link | Rating: 1.0
    386. Gaurav S.
    Was at the bar tonight. Sassy bartender [brunette] who chose to replace VCP in cocktails with Prosecco. The other cocktail was lemon juice + ice. On being called out - takes exception. Pity W. Time to shape up! FYI - I am a regular here and have been for some time now ...

    16/05/15 | Link | Rating: 1.0
    387. Alexander Y.
    I've had the opportunity to stay a few times here thanks to my work being so graciously giving when I stop by Westwood for business trips. Once was before the renovations, and last week was definitely during renovations. I can see why they are renovating the place...although it's really nice, it definitely shows its age.

    Depending on what you get, you might just end up with a simple bedroom. Or if you're lucky, you can end up in a room with a living room and a separate bedroom. And if you bitch about the TV not working, you end up moving from a simple bedroom to a bigger suite (because seriously, there should be no excuses for your hotel TV not working, I'm sorry). Even though the rooms do show their age, they are still pretty nice and very comfortable.

    I'm giving four stars though because of the customer service here. Like I said, they tried to fix my TV last week and when that didn't pan out, they just moved me to a better room. And overall they've always delivered on every request I've asked for. Can't wait to see what this place looks like after it's finished renovating.

    22/02/15 | Link | Rating: 4.0
    388. George F.
    It's been 30 years since the last time I stayed at the W Hotel, back then it was the Westwood Marquis Hotel. The rooms have been remodeled, however not that much better than a Hilton, Marriott, Hyatt, Weston,  etc.... The W is luxury brand and what sets it apart from the mentioned brands is the level of service. Every one from the Valet, Front Desk to the housekeeping maids are super polite and are eager to assist in any of your needs. The once very  popular brunch served at the Westwood Marquis is gone. It did not seem that the W really promotes its restaurant and its food. So, the bottom line if you want to spend an extra $150 per night for better service this luxury brand is the way to go.

    14/05/15 | Link | Rating: 4.0
    389. Kimi L.
    Swanky danky, decent lunch menu, good service and free Wifi.

    Parking is 5.00 for Valet which is good considering the area.

    Shoestring fries are a hit, lobster BLT was bangin and the melted goat cheese with honey was Divine.

    25/03/15 | Link | Rating: 4.0
    390. B J.
    We are currently staying at the W, the last of a four-day stay here.  I have a terminally ill son.  His girlfriend attends UCLA.  So once a month we try to come visit.  In all of our visits most hotels have been wonderfully accommodating.  The Hotel Palomar was outstanding and did a great job as did the Hotel Bel Air.  As a matter fact the Hotel Palomar went out of their way to make my son comfortable, with lots of special treats. The Hotel Bel Air comped our entire stay! Both were nothing less than extraordinary and rose to the occasion to make memorable visits for my son.   Their customer service was outstanding.  And while I don't expect this from every hotel,  there's a certain level of service one would expect staying at a W hotel.  This W failed miserably.  

    To their credit when I emailed the W they did extend a friends and family rate for our stay because of our situation.  But at $300 plus per night it's still not what you would call bargain accommodations.  And while I appreciate their efforts, they made it clear on multiple occasions that they were doing us a favor.  That should have been my first clue that this was not a great choice.  

    When we checked in one of the windows was basically falling out. I took a couple of calls and somebody came up and drove a screw through the frame to try to stabilize the window. Still air was leaking in as well as noise.  They ended up putting in long strips of tape over the window.  The shutters they have over the windows did a poor job of blocking out light.   The air-conditioning could not be set below 68 degrees in any of the rooms and ran continuously. There were stains on the master bedroom comforter as well as the previous guests hair on the hand towels. They hadn't bothered to make up the bed in the second room even though they knew we would be needing it.  Once we finally got someone to make up the bed they couldn't locate a comforter or anything, only sheets and blanket for the bed. The bathroom sinks don't drain well.  When we checked in they noticed I was a Starwood preferred Guest and said there would be a 15% discount in the restaurant, but when we went for breakfast the waiter told us that did not apply to breakfast. They should've been more clear about that.  There was no coffee maker in the room and no one told us at check in that there was complementary coffee and tea available in the restaurant. So when we went to have breakfast we were charged $11 for coffees even though it was available at no charge in the restaurant.  And when we got bowls from the restaurant for my sons cereal in the morning they were dirty.

    Regarding housekeeping, it wasn't until today that we ever got any fresh glasses in our room.  The worst part was that my son was collecting recyclables, empty water bottles. We had them stored on a dresser. Which the housekeeping staff took away even though it was clear they were set aside for a reason.  They did this even though they left dirty bowls throughout the room.  When my son addressed this with the front desk they offered to replace the water bottles and then they never showed up. It took three times contacting them to finally get water bottles.  When the issue was addressed they offered up a $50 dining credit, then when I tried to get the credit they made a big deal about it saying that the credit was refused. I'm not sure why it would make a difference one way or the other since they offered it initially.  

    Regarding the bar, apparently they are understaffed. We were met with attitude from the bar server who didn't seem to want to take our order.  I understand being busy, but they seem to have no clue about customer service here.  

    Regarding the restaurant, they are set up in the "backyard" so to speak. They have set up propane tanks to heat the space filling the tent under which diners are seated with propane scented air. Very unpleasant.

    One of the reasons we booked here was to use the pool. It rained the first three days of our stay which is no fault of theirs, but when my son attempted to use the pool today at 4 PM it was closed. They never bothered to notify the guests that a private event have been booked.  So none of the other guests at the hotel could use the pool after 4 PM.  Their solution: they recommended using one of their other properties which was far away. Not an option for us.

    They've tried very hard to turn in what used to be an old UCLA dorm into a luxury hotel. They fall short.  Uncomfortable accommodations, poor customer service, and their valet parking at $38 per day is a joke considering their text to pull your car around isn't well explained and often failed.  

    So with a roughly $1600 or more tab for four days, they think they are doing us a favor?   I think not.  There are far better hotels in the area that value their customers more than the W.  Do yourself a favor and try Hotel Palomar, and if your budget allows definitely go to the Hotel Bel Air.
    They are remarkable.

    17/05/15 | Link | Rating: 1.0
    391. Sabrina T.
    Who doesn't feel like a movie star when you are walking into the W?  I actually love the W and have really fond memories of each visit to the W.   I suppose you get what you go there for - or don't.

    Love the pool and cabanas.  The beds are among the most comfortable!

    My favorite memory is the first time I stayed at the W with the person that is now my husband.  Their motto is "whatever... whenever".  I wanted to test it and had my soulmate call up and ask if we could get a bath tub full of California rolls.  

    They paused for a moment but quickly came back to tell us that it could be arranged.  lol  True story.  

    We did not get the tub of rolls but did enjoy the night.  Thanks W!

    12/05/15 | Link | Rating: 5.0