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Casa Palmero in Pebble Beach, CA

Casa Palmero in Pebble Beach, CA

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Company Info:

Rating: 4.17

Address: Pebble Beach, Pebble Beach, CA, 93953

    Address: Cypress Dr, Pebble Beach, CA, 93953

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      Comments (6):

      1. Kay F.
      This place is great. I go here all the time with my mom while my stepdad plays golf. I love it. They had their wedding at The Inn at Spanish Bay and I have been going ever since I was 12. I love their rose facial, amaaaahhhzzzing.

      01/09/10 | Link | Rating: 5.0
      2. Claire S.
      Casa Palmero is such a beautiful place.... too bad that was 3 or more years ago.   Stayed here last wkend again and was VERY disappointed!&  I've been coming here for YEARS!
      as of now:
      The service and most of the staff: unhelpful, snobbier than the people who come to Pebble. Our $ 64 room service of french onion soup and a steak sandwich was not even luke warm and took an hour or so to arrive...when I very very nicely asked to return the food to the Kitchen to be warmed they snarkily replied  "um....well... we're going to have to DRIVE that back to the Tap Room at the Lodge Mrs. and we can't control what temp. the food will be at when it gets BACK to you....is THAT what you REALLY want us to do?" Like I was joking or something! I was disgusted. Moving on...

      The spa environment: Loud and crowded. CRAZY.  I have pretty well-behaved small kids under 5 so I should be used to it right? No, the 6 or so  unsupervised screaming adolescent brats in the locker room made my children look like sedate senior citizens. The manager came in and talked to them and as soon as she left they were at it again..figures!
      I could not even get into the steam room there were so many people and kids going in and out..it was like a crappy hotel pool changing room in Vegas. AWFUL!
      .
      Spa treatment (IE pedi, massages): Mediocre...should have gone to neo nails for 3/4 the price with a better service. Massage: LAZY lady who took 5 minutes or more to pump the lotion in her hand and walk from one side of the table to the next touching my back!! !Mind you I had a 45 minute massage.bleh. The "world class spa" does NOT live up to it's name anymore. The facilities are in the early stages of over-use....stained tile...calcium deposits...rust....towels on the floor everywhere not to mention in the in the sauna..trash and water all over the floors..deep scratches in the walls Screaming running kids mmm NO. not workin. and ehem...WHAT did you say the total was?:0

      Okay the rooms are absolutely gorgeous! my hope is that they will stay this way for years to come when my kids are grown with their children..cause who'll care about me anymore? I'm just "mom" hehe I did however notice that someone in a room across from ours had either thrown something through the window or punched it in...it was quite funny and out of place for that "nice" of a place!---- and it definitely  WAS NT  a golf ball that went thru that window either! hehe.  

      Anyways I feel like this review was pretty negative but hey I'm honest and I have more respect for hard-earned money than this. I'd rather be the guinea pig for some other poor couple who comes to CP "as of now" and feels like they broke their wallet for nothing great and BAD service..maybe we came on a bad wkend? I don't know..we had a GREAT time despite all of this uneccessary weird bullshit. PB and the sorounding areas are BEAUTIFUL AMAZING AND AWESOME and the BS of  Casa Palmero does not reflect Carmel at all it's just where we stayed (but still!!!!)! If you or you partner enjoy/play golf, the Lodge at PB would be a fun little weekend getaway/date... great shopping for us girls (guys, too!!!)..Very doggie-friendly...DOGS EVERYWHERE! we used to bring our Labs and they loved the beach and playing with all the other dogs there...Not very young children- friendly however as noted in my Spa environment review haha no, but...not a lot for young kids to do besides go to the beach (maybe that's enough but probably not for my kids-they're BUSY..they have agendas, too!!! and there a couple cool toy stores, too.
      Anyways this concludes my review...sorry for all of the typos wait- I really don't care because I know I'm well-edu'd and DGAF (reasonably) what anybody thinks!!!!! hopefully next time will be better...should we even RISK staying here again? I'm all for second chances but.......Oh, my gosh! What an experience that was...

      07/09/09 | Link | Rating: 2.0
      3. Amy M.
      This place has really gone downhill in the last year or two. The tourists may not know the difference, but the locals are repeat customers. We see when the quality goes down.

      Take today, for example. The spa was PACKED. There's a certain point at which too many people make the spa stressful, not relaxing. Every room except the dedicated quiet room was loud. A sauna shouldn't be loud. There were just too many people. I couldn't even get to my locker because there was someone at every locker surrounding me every time I needed to access it.

      Later I felt like they rushed through the whole pedicure process. They were running late so they skipped the foot massage. That's a big reason why the pedicures used to be good here, because let's face it, I can paint my own toenails. I can't give myself a foot massage. Then, they barely gave me any time to let my polish dry before the next appointment, so of course my polish got messed up. Seriously, I've had better pedicures at the cheaper places in downtown Monterey.

      Save your money, ladies. This place is no longer worth the extra money.

      17/09/10 | Link | Rating: 3.0
      4. Lana A.
      Another wonderful stay at Casa Palmero....   there are not enough superlatives to describe this experience.

      We wish that Nathan was back...   he was the best*

      21/08/12 | Link | Rating: 5.0
      5. Sharon V.
      We stayed here and let me tell you, this is AS GOOD AS IT GETS! This place will always have a special place in my heart for many reasons.

      First, my then boyfriend surprised me with a weekend here and I was just blown away in more ways than one. The minute we pulled into the half circle driveway, we were immediately greeted with our very own personal attendant who checked us in, took us to our room and even ordered lunch for us. Every desire and need was attended to and half of the time, we didn't even ask.  This is not a hotel that we'd frequent regularly, but he took me here with the intention to propose. Every step of the way, I was clueless.

      The room was unbelievable. Rustic but at the same time very classy and elegant.  The bathroom was dreamlike and had a jacuzzi tub that fit two. It was pretty cool. The grounds are manicured beautifully and you can literally eat off the floor, it was so clean. They had a game room and a sitting room that made you feel like you should smoke a cuban cigar. We don't smoke but it seemed like the right thing to do. What we loved the best was the fact that there aren't very many rooms here so you really felt that you had this place to ourselves.

      The spa - well, lets just say that it's nothing short of  fantastic. They give you a glass of champagne and a small plate of strawberries while youre getting your pedi and manicure. I mean, this is how everyone should be treated in life!!!

      I had no idea that the staff was in on the whole "proposal" thing - I was clueless. In the end, they helped my husband create one of the most magical moments in life. They set up a nice, private area where we had dinner brought to us and there he got down on bended knee. Of course, I said yes!

      I know that we got a little "extra special treatment" because they were in on the big plan -- but I honestly think that if we went back, we'd get the same level of service. No detail is overlooked!

      It's very pricey to stay here but if we ever save enough money to go here again, I'd do so in a heartbeat. This is by far the best place that I've ever stayed and will always have a special place in my heart.

      I hope you can visit this place and create memories of your own.

      29/01/09 | Link | Rating: 5.0
      6. Megan M.
      I have been to Pebble Beach on several occasions and I continue to use Casa Palmero and The Lodge as my top hotels that I compare all other hotels to. I am beyond shocked that this hotel does not have five stars. It seems like most of the reviewers were disappointed in the spa. I think that should be a separate review because, based on my stays, the hotel potion is beyond fabulous!
          First of all, the service is amazing. The valets and the people who greet you at the door make a point to remember your name and I was always greeted me by it! Having worked in the hospitality industry I know how hard this must be! I realize they don't have very many rooms, but guests come and go all the time.
          The rooms are amazing! The rooms on the ground floor get an outside private jacuzzi. Everything at this hotel feels very private. Doors are not right next to each other, and the buildings are spaced so that it feels more like you are walking into a house instead of a hotel room.
           The housekeeping staff are so nice and friendly! This is the first hotel I've ever been to where the housekeeping staff are not just hidden away, but actually attend to the guests. The turndown service is amazing also. They turn music on, they'll light you a fire, and you get apples and chocolates replenished throughout your stay.
          Lastly, if you've never been to Pebble Beach, you are missing out! The grounds are amazing and so peaceful. The views are gorgeous and the weather is usually perfect for my tastes. This place is my favorite place in the world. If I could stay anywhere it would be here!

      01/11/11 | Link | Rating: 5.0