HomeCaliforniaSan Diego, CA → Andaz San Diego

Andaz San Diego in San Diego, CA

Andaz San Diego in San Diego, CA


Andaz San Diego, located in the heart of the Gaslamp Quarter at 6th Avenue and F Street,  is San Diego's premier luxury boutique hotel inspired by sophisticated design and personalized service. The property features 159 guest rooms including 17 suites. Stylish guest rooms feature complimentary Internet, select non-alcoholic beverages and select snacks from the mini-bar.  Guests receive complimentary welcome beverage at the time of arrival while enjoying the unique atmosphere.


Established in 2010.

Andaz San Diego is an urban escape known for friendly and uncomplicated service, sophisticated design and unpretentious style.  Located in the heart of the Gaslamp Quarter, the cornerstone of the property is a 159 room hotel with 17 suites, each with custom fixtures and amenities, flat panel televisions and generously sized glass-enclosed bathrooms. Guests can enjoy complimentary welcome beverages while being checked in via iPad as well as complimentary amenities such as wireless Internet, local phone calls and a mini-bar with non-alcoholic beverages and snacks. A center of nightlife, Andaz San Diego offers guests the Andaz Wine Bar and RoofTop600 at Andaz, a sultry rooftop bar and lounge with stunning skyline views, pool and private cabanas. Additional amenities include 10,000 square feet of flexible meeting and function space.


Company Info:

Rating: 3.82

Address: 600 F St, San Diego, CA, 92101
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in San Diego, CA
Nightlife in San Diego, CA



Comments (368):

1. Marc A.
Spent a couple of nights at the Andaz with my wife and it was everything we hoped for and more.  I think that the negative reviews are the result of people not doing their homework before booking the hotel.  It is a boutique/trendy hotel with a rooftop lounge, a wine bar and a full nightclub.  The hotel has a clubby/music vibe, but that is what the vibe is supposed to be (and most prior reviewers have noted that fact).  The decor is great, rooms are a bit small, but very cool.  We had an XL King with a glass shower/wall between the bedroom and the bathroom.  The bed was very comfortable and came in handy for late morning snoozing (out all night before).  The staff was very friendly (not one bad encounter, and staff is everywhere trying to be helpful) and the courtesy rides in the pimped out Escalades were fun.  Drinks were a bit pricey (around $15 for a vodka/red bull) and valet parking was $30 a night, but they poured heavy and the valets were always there to help.  The pool party on Sunday afternoon was a fun bonus.  I won't go over all the other details that reviewers have already noted, but if you are looking for a fun couples (or singles) getaway in a trendy place then the Andaz is for you.  We will definitely be going back.

11/08/10 | Link | Rating: 5.0
2. Stacey B.
This hotel was awesome.  The staff was incredibly courteous and helpful. The rooms were so lavish and and comfortable.  The hotel is warm and inviting and in a great location.  I would definitely stay here again and recommend this to everyone especially any couples whom want to get away. We had a small problem when we first got there with the wrong room but the staff remedied the situation immediately and helped to move our luggage to the right room.  this is a great hotel very busy on the weekends but not a problem the staff puts you first every time if you are a guest.  The location was great it was literally one to two blocks from hard rock cafe a mall and plenty of restaurants.  The san Diego zoo is only five minutes away.  The hotel is also within easy access to the major highways to get to places.  The roof top bar and the wine bar were great places to just go and relax during the day or at night when the dance club isn't open.

11/06/11 | Link | Rating: 5.0
3. Brad k.
I HATE THIS PLACE........... i used to go all the time 2 the  Ivy hotel... the staff was nice and friendly. They changed ownership and IT'S NOT THE SAME.  I live around the corner and visited the hotel regularly whether it was for Lunch, Dinner, cocktail or big events like my Birthday where I spent 5k on bottle service.  I went the last two times this week and the staff is RUDE RUDE RUDE.  One incident, I ordered a salad at the rooftop on Friday night where i asked specifically for NO meat on my salad. and sub the chicken with shrimp where i have done so many times. the RUDE bartender told me she was so busy and couldn't sub anything on the salad so i ordered it without chicken or bacon. The salad came 25 min after with meat. I politely told the bartender, and she YELLED at me and said NO you did not specify you did not want bacon. I told her if she can fix the issue and she RUDLY told me that she would charge me double..... another patron standing around saw what was goingg on and said.... "no you need to fix that for him, It's your fault not his. She called the manger and got me a new salad...... Then to make matters worse i got my bill and the RUDE bartender told me that happy hour is only downstairs... WHAT???? i have been coming here for years and i have loved the happy hour up stairs and down. another day I was at the rooftop having drinks and laying by the pool where i go and spend a lot of money regularly, a gentlemen came around and asked everyone with no room keys to leave....... very RUDE we are customers and spending money..... if they don't fix there customer issues i am never going back to ANDEZ. I will start going to SE hotel where there are a lot nicer.

21/03/10 | Link | Rating: 1.0
4. sirena l.
beautiful interior! i loved the shower being right in the middle of the room! good for a little romantic weekend (it was our three year anniversary), over all the room was inviting and soo clean! we got a cool view of the district and the place seemed bustling and lively. i get what they were trying to do with the young staff and the "absence of a reception area"  (the front desk was just a couple of the staff standing around chatting, not conventionally behind a desk and a computer), some elements seemed like they were trying really hard to be unique and hip. but i didn't really care, it was clean, and the staff was cool, a wee bit snobbish but cool, and my stay was utterly pleasant!  oh! but i will add that i saw a review saying the shower leaked! ours was a shower/tub and didn't leak, it was amazing, however!!!!! when we were checking out, there was a guy saying that his shower leaked EVERYWHERE like water covering the floor....so idk what the other rooms were like, ours was kin sized bed and shower tub.... damn i loved that tub!!!

25/01/11 | Link | Rating: 4.0
5. Nellie D.
We arrived on a Tuesday and stayed for 2 nights because we couldn't get a refund from hotwire who claimed that the hotel is a 4.5/5 star rating when in reality this place would be LUCKY to be rated at 3 stars. The lobby is small dark and dingy. You spend $30/day for valet who are very slow to bring your car to the front. The rooms are so small only a queen bed and an old chipped and beat down desk fit in them. Walls are chipped and dirty, carpet is unraveling at the edges, TV is next to impossible to use, and internet is slower than molasses. Bed was so old and stiff my back hurt all the next day. There was a HUGE dead spider in the room and several stains on the filthy bed cushions. The "curtain' is very cheap and thin so don't expect to be able to sleep in as it doesn't keep any light out in the morning. The worst part of this hotel is how overpriced yet crappy everything is in addition to the EXTREMLY RUDE STAFF!! When we got there we wanted to get a refund and get the heck outta there so I called hotwire who called the hotel to see if they would let us leave and Courtney (a girl that works at the hotel) was extremely rude and snapped at me about not calling her first instead of Hotwire. She basically said that we were lying about everything so we could leave and refused to give us a refund (probably because hardly anyone was staying there and they have had a lot of lay offs recently according to the bell boy). She was the RUDEST staff person I have ever dealt with at a hotel in all my life!! The hotel is SUPER CHEAP for example, we called and asked for 2 water bottles one morning which are supposed to be complimentary but they wouldn't give them to us because we are only supposed to get 2 per day even though we hadn't gotten any that day yet. They also never refilled ouR mini bar when they were supposed to and the shampoo/conditioner they supply is so cheap and chalky that it made my hair look worse than it had before the shower!  Everyone at this pathetic and outdated hotel has an attitude and made our stay horrible. A staff member told us that the hotel had been a "5 star hotel" years ago but things have drastically

02/05/10 | Link | Rating: 1.0
6. Sassy W.
this is a nice hotel if you have the money to stay here. the valet here is $35 a night but  they can bring your car around in 10 minutes. the escalade can drive you around downtown instead of paying for a taxi (no guaranteed pick-up though). i love the free snacks and drinks you get. and they'll replenish them when you eat them. a lot of hotels don't even want to give you a free bottle of water or chips. when you check-in they offer you a free beverage. the breakfast is really good on the rooftop. anything on the menu is delicious. the customer service is impeccable here. they treat you really nice (especially frequent guests). in the mornings they have free treats and coffee on your way out. the rooms are a little on the small side, but they are sexy and clean. the bad: staying here on the weekends is risky. sometimes stragglers from the club try to sneak onto the room floors. luckily there was security on my floor to resolve that issue. it just makes me hope that there's always security on the floors at night. even with the flaws, i always opt to stay here when i'm in SD.

13/01/13 | Link | Rating: 5.0
7. Krystal P.
By far the most beautiful hotel I have ever stayed in! I live in Las Vegas and I'm a concierge at a resort here, so I have some experience in hotel rooms, and this place blew me away. We stayed when we came down for Comic-Con and the service was phenomenal. They checked us in right in our own room, so no waiting in lines, and was always right there helping us out with anything that we might need. We had breakfast and dinner in their restaurant downstairs, The Quarter Kitchen, and both meals were out of this world. We even ran into Shakira in the elevator courtesy of the nightclub that goes on in the evenings around the rooftoop pool! They're a bit on the pricey side, but that's to be expected for the style, sophistication, and classy service that you will receive here by being a guest. My only complaint is that the bathroom doors don't have locks... other than that, the Andaz (formally known as the Ivy) is a great stay!

02/04/11 | Link | Rating: 5.0
8. Dennis M.
Great hotel! Great location. When I first reserved the room, I was informed that "music can be heard throughout the hotel." I asked for a quieter room and they accommodated us perfectly. They told me that fourth floor was quietest. We were in the Andaz King which are located on that floor.  We were able to Enjoy the party atmosphere on the rooftop, and at the same time walk right to our room and sleep well. All the staff appropriately dressed trendy, fitting well into the ambience of the hotel. Plenty of staff available to help with any needs. Lots of "free" snacks and drinks in your room too.If i were to say one thing that was negative: Free shuttle service was difficult to schedule. they really didn't seem like they wanted to pick us up from the Amtrak station (10 minute walk) so after three calls, I gave up. Overall a great hip hotel.

30/04/11 | Link | Rating: 5.0
9. Annimated L.
I would love to come back to this hotel.  It's a super cute place.  The service at this awesome.  They offer tons of complimentary stuff which other hotels don't.  I have not been to such a great hotel.

07/09/10 | Link | Rating: 5.0
10. Chris E.
My fiance and I had our engagement party on the rooftop last month and it was amazing.  The Andaz staff was accommodating, helpful and made the event that much more enjoyable.  The views are spectaular.  The food was delicious, especially the Mozzarella Madness station with freshly-made, warm, buffalo mozzarella cheese.  Thank you Andaz for making this an event we will never forget.

30/06/11 | Link | Rating: 5.0
11. Angela R.
I stayed at this hotel on 5/1/10 and it has to be the worst hotel stay I've ever had.  I went to SD for work and booked a room on the 3rd floor of the Andaz Hotel. The staff was not only rude but had an attitude even at check in. I took this as they're probably having a bad day, but I was wrong.  The roof top bar was fun the first night, but by the second night i had to go to bed early as i was leaving early the next morning. My room was on the interior of the hotel and the music echoed into my room. I'm 27 so a little noise doesn't bother me, however it sounded like the club was in my room. All windows were closed. I called down to the front desk and they said their's nothing they can do and that they couldn't discount my room or do anything to compensate me. I was shocked. I was up until 2am and they could do nothing. I couldn't believe the employees attitude as if I was bothering them. when i checked out the next morning i complained again to a manager and as i'm in the middle of my story two other hotel guests joined my complaint and stated they had the same problem. With this being said, the manager still did nothing. I've stayed a many hotels Vegas included which have bars and clubs galore but i've never experienced this problem before not to mention the extremely rude employees. I think i would of had a better experience at a Motel. I would never suggest this hotel to anyone. Do not stay here unless you're looking to party, and even then the roof top bar really isn't that great.

18/05/10 | Link | Rating: 1.0
12. brooke r.
friends recommended this hotel to me and i have to say, great hotel! the rooms are great and the service... AMAZING!!!! from our check in to check out it was all an amazing experience.
the best part about this hotel is the fact that there 3 clubs inside this hotel, so that means, your room is right there and no need to go wait in line at another hotel.
they treat their guests like royalty! amazing all around!!

18/06/11 | Link | Rating: 5.0
13. David C.
In an effort to enjoy the few weekends of summer that remain, my lady-friend and I decided to go somewhere neither of us had ever been.  I suggested San Diego, and she eagerly agreed.  Plane tickets? Check! What about hotel?  Let's do some research!! Result:  The Andaz Hotel, San Diego...one of the Hyatt Hotel chain's newest brand of boutique offerings worldwide.  I chose this hotel because it is part of the Hyatt family, with whom I enjoy very high status as a frequent guest.  I build up points toward future stays, enjoy room upgrades, late check-outs, early check-ins, and other little niceties that help build brand loyalty.  Well if this past weekend's experience is any arbiter of the Hyatt corporation's attempt to hold on to their most loyal customers, they had better get back to the drawing board very quickly!!  However, if it is their intent to build a new customer base that consists of drunk, giggling twenty something girls (whose breasts are as big and as fake as their laughs), Hollywood wannabes, L.A. styled losers, Jersey Shore male knock-offs, and unattractive, snide Snooki imitators (not that she is any great prize herself); then they are doing a great job!!  You see, this boutique hotel is for the young and tragically hip, or men in their 60s trying desperately to dress and act in their 40s, and spoiled foul-mouthed 20-somethings who act as if they are 16 year old girls and boys.  Each person a study in practiced irony.

But before you start to lose heart, rest assured that all the above are duly complemented by under-staffed, under-educated hotel bartenders who only know greetings such as "Hey Bud", and etiquette responses such as "Thanks Man".  And we mustn't forget the absent minded, air-headed cocktail waitresses on the rooftop, and the other uncaring, "overwhelmed" hotel staff who walk around doing nothing, and looking all the more superior for it-and why not, they're being paid!!

And the crowning touch would have to be the elevator/velvet rope goon squad who pose as security/crowd control officers who don black suits, wear their "I'm a Secret Service Agent" earpiece, and act as if they are doing us all a favor by opening the velvet rope to allow us access to the elevators that take us up to the rooftop night-club, down to the basement night-club, or over to the adjacent lobby night-club.  This is especially irritating to hotel guests, like myself, who are supposed to have the run of the place as VIP's.  Well, all I was trying to do was get to my room one night...just for the record...and was told to be patient!!!

This phony-baloney, restrictive, "you must be a member" attitude, simply alienates we 40 somethings who are neither/nor, but betwixt and between two worlds with nowhere to go, but with some dollars to spend-believe me-you should have seen the hotel bill at check-out time.  Is this what I am spending my hard earned disposable income on??  This time the answer was an unfortunate 'yes', but it will also be the last, I can assure you.  (I am stunned by the wave of 5 star reviews for this place on YELP, but if your demographic are the "young and hip", then I guess that is what you can expect!--no offense to the "young and hip", but you truly deserve better, too!!)

22/08/11 | Link | Rating: 1.0
14. candace m.
my husband surprised me on our wedding night by getting a room here! what a beautiful place to stay downtown and the room was amazing!! the glass shower was a hit ;-)

29/03/11 | Link | Rating: 4.0
15. Kimmy T.
Andaz is a very posh hotel with a sleek, high end feel to it.  The rooms are pretty pricey to go with that high end feel.  However, I'm just not a fan of the hotel.  The rooms are really small.  Barely any walking room around the bed.  The bathroom is completely exposed with one wall being glass.  The shower is totally open and there isn't a separate closable door to the toilet.  If you're staying here, you should be very comfortable with the person you're sharing the room with.  It was fine for my husband and I but later that night, two of our friends got completely hammered and ended up crashing on the couch and floor of our room, so I had to take a shower in my bikini so they wouldn't see me.  And with four people in our tiny room, security was not happy.  I assume when my husband helped our beligerant friend up to our room, security saw him and they came to our room demanding that only 2 people stay.  So don't plan on sharing these rooms.  Parking is really bad too.  I think it was $30 to valet.  We ended up parking down a block and just walking up.

06/07/10 | Link | Rating: 3.0
16. Tonya M.
Seems like when the Andaz took over this hotel (formerly known as the Ivy Hotel), they replaced there managerial staff with rude people who hate working in the customer service industry.  I called the Andaz at about 12 am to get a room and to get a price quote for the night.  I asked to speak to the manager to see if I could get a good deal since it was so late at night.  The nightshift manager (Elise) was probably the rudest person I have ever spoken to.  She gave me a very high quote, so i responded by telling her I had just spoken to the manager at the Hard Rock Hotel who was giving me a much lower price.  She immediately lost it, telling me not to bring up other hotels.  When I told her she was being rude, she asked me not to call back again and HUNG UP ON ME.  I  immediately called back to speak to the operator so that I could get this little witch's name.  However, when I called back, the lady who picked up seemed to have been standing next to Elise the witch, who promptly got on the phone, told me not to call the hotel again b/c I was being "disrespectful" by talking about other hotels, and she hung up on me AGAIN.  I could not believe that she had the audacity to speak to anyone this way. I don't know what was going on in the mind of the person who decided to put someone with such a horrible attitude in any type of managerial position, or to give her any sort of job that involves being nice.  Ridiculous! Nevertheless, I went to the Hard Rock and had a fabulous night, ordered room service and got a late check-out at 3:30 p.m..

01/03/10 | Link | Rating: 1.0
17. Dr. B.
This is a stunning hotel. Having stayed in some of the best luxury hotels in the world, this one ranks up there with the best of them.
Initially, I had some frustrating news at the check-in, when they informed me that my room was not ready. Being that this was 5PM, I was not only surprised, but annoyed. I decided to hit the gym and they graciously handed me a key so that I could kill some time doing cardio.
The gym was rather small but had everything that you need for  decent workout. They soon called back informing me that my room was ready. . . and that I was going to be upgraded for my patience!
The room that they upgraded me to was simply stunning. Travertine and granite bathroom, huge, gorgeous bed and wonderful modern design. It could be the best looking room that I've ever seen. Not the most spacious I've ever witnessed, but probably the best looking.
Later that night I decided to check out the wine bar, which boasted 90 wines by the glass. The wine selection was stunning and the design of the bar was equally incredible. I could go on and on about the wine bar, but you just have to see it to believe it.
If you are visiting San Diego and you want to stay at a stunning hotel with a great, central location, stay at Hotel Andaz.

15/11/10 | Link | Rating: 5.0
18. Ellie A.
Five stars all the way! Had the absolute best experience at the Andaz this weekend. I was there for my sister's bachelorette party and the service was TOP OF THE LINE and the fun was all around us - upstairs, downstairs, and right outside of the hotel. The bachelorette party was a group of 8 or 9 girls. Despite our occasional annoying demeanor and demands, the staff was patient, quick with service, and treated us with utter respect. I recommend this hotel to just about anyone. They also had great security everywhere and made sure to include special treats here and there. Location is also wonderful with it being really in the heart of the gaslamp district. Will definitely go back! :)

07/08/11 | Link | Rating: 5.0
19. SM S.
Just stayed here and had the best experience! Hotel is beautiful and the staff was amazing! We had the best service and left very happy.

08/08/11 | Link | Rating: 5.0
20. Renee P.
I, as well as most of my office, have been going to the Ivy since it first opened and have always loved it until now... Not sure what Andaz is trying to do... but it isn't working.  The Quarter Kitchen bar use to look sleek and upscale.. now it  looks like they are doing inventory and have left all the bottles on the bar in a clutter format.  I love single malt scotch... but can't really see which ones they have because they are all in a tight circle. There is way to much stuff on the bar in front. there is this big round thing with bottles of booze that takes up bar room.  

The only good thing is they kept the AWESOME BARTENDERS !  Gervais, Matt and Josh are great. They always have a smile and are always very fun and professional.  They are personable and do a great job even when it is super busy.  They all have a great attitude and it is because of them that me and my large group of work friends keep coming back !!!

30/03/10 | Link | Rating: 1.0
21. jeff m.
Excellent and different. I would class this as a 4 star with differences. nice modern decor (think New York) and helpful staff. also include lots of complimentary snacks and drinks. the rooftop pool bar/entertainment area is not to be missed. drinks are expensive but I think the ambiance and comfort are worth it. There is a large circular fire ring with seats around it that is very nice.  there is lots of parking nearby for $5 to $10 a night so you don't need to use the $30 valet service here. Great restaurants in the vicinity. Some areas dicey (across from salvation army center). If you don't want a lot of noise then don't be placed next to the elevator as it runs all night to the roof with party-goers. I did not notice but there was a person complaining at the front desk about that

30/11/11 | Link | Rating: 5.0
22. Shawn W.
Came to San Diego just because for 4th of July weekend.  Picked this hotel mostly because I am a rewards member of the Hyatt.  This hotel was so easy to get to from the airport.  Beautiful.  I did slip getting out of the shower and have a terrible bruise on my thigh.  Make sure to move step in front of shower.  The main draw back was the noise because there is a club on the rooftop and one in the basement of this hotel.  Therefore on the weekends, if you are not a heavy sleeper you may wake up randomly due to music and then again after the clubs close and the crowds move to the front of the hotel.

13/07/10 | Link | Rating: 4.0
23. BIG B.
Stayed this past weekend and was one of the unlucky guest on floor 2 (although I've read up to the 4th floor is bad). i got to my room around 11pm with plans on sleeping...yeah right. It was so loud the vodka bottles above the mini fridge were shaking. i couldn't believe, and still can't fathom why this place would put their guest in such a horrible position. of course i complained, but was told no other rooms were available. Eyes open in bed until 2am when the music and crowd were gone. NEVER AGAIN, NEVER AGAIN!!  If you want to sleep, don't stay here!!

28/02/11 | Link | Rating: 1.0
24. Sherry H.
We enjoyed our visit to Andaz. The employees were friendly and was offered drinks upon checkin. Our room was great, loved the shower!

23/10/11 | Link | Rating: 4.0
25. Cindy T.
My friends had their wedding reception here and this is where most of their out of town guests stayed.  I got a chance to see a lot of areas of this hotel since I was helping out the wedding party and we got ready for the wedding ceremony here.  I saw a standard room that had a king bed and a couch (not sure if it was a pull out bed), but even the standard room was modern and sufficient a space for 2 or 3 people.  One thing I would have to complain about is the lack of bright lighting, but I do understand that the dark lighting may have been the vibe they were going for.  i especially like the window seating, the decor, and bathroom fixtures.  I could totally live in one of these rooms if only it had a kitchen.  The couple also rented out the cabana suite for their after party.  It was so spacious, modern, and had two large screen TVs.  In the bedroom area is the bathroom (bath tub & shower) contained behind a glass wall.   Right on the balcony a flight of stairs takes you right up to the rooftop where the bar and dance floor is.  If I ever was going on a vacation (or in my case a stay-cation) in San Diego and you like the downtown vibe I would totally recommend Andaz.

25/05/11 | Link | Rating: 5.0
26. Mike O.
This hotel is so much fun in the summer. The rooftop bar is the best in the Gaslamp.

29/08/10 | Link | Rating: 5.0
27. Greg M.
Service was great, bed was cumfy, pillows were soft, room and facility was clean. The bathroom sucked, but perhaps I am being overly critical. The shower nozzle was practically unusable unless you had a third hand to hold it. The fixtures were odd, it was almost impossible not to flood half the bathroom floor. A bit overpriced. Otherwise fine for adults. $30 a night to park. The rooftop eatery was also a nice place for breakfast and dinner. Pricey like the hotel, but very good service and great food.

28/07/10 | Link | Rating: 3.0
28. Janai S.
I LOVE THE WINE BAR at the Andaz Hotel! Not only can you taste a variety of wines, but they have have 5 wines nightly that you can taste for only $1 each! How fun! The wine lounge also has an excellent HAPPY HOUR from 5-8 during the week where they sell top shelf cocktails for only $5 as well as 1/2 off apps!
I love this place!

11/08/10 | Link | Rating: 5.0
29. Alex H.
Great low key hotel in the gaslamp.  Very close to everything.  Def will be staying here again.

05/04/10 | Link | Rating: 4.0
30. Gary S.
What a COOL hotel. I came to San Diego for some business meetings and wasn't sure where to stay. I knew it was an older hotel in the middle of the Gaslamp area, so I had some concerns before I even get there. So how was my experience? WELL, doesn't my rating say it all.
After a 5 hour flight and a 20 minute ride in an old smelly cab, I wasn't in much of a mood for another thing to go wrong. NOTHING DID! From the moment I walked in the counterless lobby, where instead of looking for some disinterested employee trying to look interested behind a screen, I found a friendly, genuinely happy to see me person with a little tablet. Check in was under 5 minutes. AND THAT included instructions on both the what an where of hotel amenities. The cards are non-magnetic strip location cards. NO PROBLEM if located near your vibrating cell phone.
The room was large and had a nice feeling about it. Everything in the room worked and it had this INCREDIBLE wall length shower between the bed and the rest of the bathroom (Water closet separate!) Make sure you close the blinds! :) BUT, the shower had a rain shower head, as well as a detachable shower head!
The bed was very comfortable with soft pillows and high quality cotton sheets and cases.
The Internet was free and "snappy".
The rooftop bar was incredible, with huge firepits to keep you warm while enjoying the cool (from two perspectives) San Diego Skyline.
The workout room while not as extensive as some hotels I have stayed, was entirely adedquate.
And here is an OUTSTANDING idea. The fridge is stocked with two types of liquids. Those you pay for, and those you don't have to pay for. The "don't have to pay for" included water (still and sparkiing), juice and sodas. And they were restocked on a daily basis.
There were the typical snacks, but they also had a couple of snacks in a basket, again complimentary and again restocked on a daily basis.
For good measure, they had a state of the art coffee and tea maker.
Next time in San Diego... HELLO ANDAZ!

30/01/12 | Link | Rating: 5.0
31. k j.
This is the worst hotel service I have ever encountered in my entire life. The rooftop is nice, but the staff is rude, incompetent and just plain lazy and uninformed. Waitresses knew nothing about the menu, about drink specials, they got prices wrong and happy hour info wrong, we were asked to pay 500.00 deposit to sit at the table we were sitting (how about the 500.00 room we're paying for two floors below?) Ok, fine we'll move to a new spot without any complaints but the situation was getting ridiculous. Warning - If the waitress doesn't seem to care about your table don't even try to go to the bar and order for yourself. Noo you are stuck with a (disappearing) server- by the way we were practically sitting at the bar (which in hindsight we should have). I left a zero tip for the first time in my entire life. Unbelievably oblivious waitresses who had major attitude and no sense of humor then actually asked where her tip was. Sorry, if you work for tips you know customer service is important. Don't bring me 3 drinks I practically had to beg for, in a 6 hour afternoon, and expect a tip. The only tip I have for Andaz is to wake up and cool the attitude. Such a disappointment. You would think it would stop there but we were seated at our breakfast table only to sit and wait for a server to approach us 30 minutes later (couldn't find a pen. Hello!). We were one of three tables being served. Breakfast staff was at least nice and when we were finally served, we were happy but as a follow up to the rooftop bar/pool afternoon prior, the blatant lack of professionalism at Andaz stood out.  I was with a small party of men and women celebrating a birthday- we all agreed we would never recommend this hotel to anyone. For the price of a room here, you can stay elsewhere in the city and I'm SURE the service will be better (how can it be worse). Sadly we were a group from L.A. and all we could think was how this place thinks acting like a snobby L.A. spot makes it cool. ? Trust me, in Los Angeles, this hotel wouldn't last a month. Service should be #1 priority. I see a lot of good reviews about this place on Yelp and I'm scratching my head ...was it just a bad week for you Andaz?? ... Because I can't even picture what real customer service would look like here.  I would say I'm speechless but I've never felt the need to complain about a hotel EVER until now. Terrible, terrible rooftop staff.

01/08/11 | Link | Rating: 1.0
32. Mona C.
Hands down, the best hotel to stay at!  Yes it is a party hotel but you're in the middle of down town San Diego.  Everyone is partying!  So, for those who gave this place 1 star because of the noise, you guys shoulda stayed in La Jolla if you wanted serenity.  

The staff was incredibly nice.  Literally going out of their way to make our stay even more comfortable than it already was.  Did I mention most of the non-alcoholic beverages in the mini bar are FREE?  Oh and how about the courtesy car that you can use to take you anywhere within a 2 mile radius.  Like I said, the best hotel to stay at!!

11/11/10 | Link | Rating: 5.0
33. sarah c.
Although the hotel looked nice I will never stay there again.  They need to decide if they want to be in the hotel business or the night club business.  The rooms are SO loud until 2am; you have to call down for ear plugs and even those dont help.  Be sure to ask for a quiet room that faces the exterior or else you will be a zombie the next day.

17/08/10 | Link | Rating: 2.0
34. Weezer M.
Got a great deal on Hotwire for $72. Modern and swanky. Korres amenities. Free snacks, sodas, Snapple, Nantucket Nectars in room. Free Escalade service for two-mile radius. Excellent customer service. Awesome comfy king bed. Very pleased.

08/03/10 | Link | Rating: 5.0
35. Nick R.
This was once called the Ivy Hotel but not much has changed. The rooms are still gorgeous and the service is excellent. I enjoy the friendliness of the hostesses who despite being 9-10 on the hotness scale still maintain a high level of attentiveness for their customers which justified the $250-$500 per night stay. Out of town and don't know what to do? Go to the front desk or ask security they'll give you the lowdown on the area so you'll hit all the hot spots and avoid the duds!

10/08/10 | Link | Rating: 5.0
36. M S.
Overall, it's a great hotel.

Pros: Modern, friendly staff, comfy bed, great amenities, Korres bath products. The rooftop deck and pool are also great.

Cons: Honestly, just the shower. I'm not a fan of the handheld showers.

08/02/11 | Link | Rating: 4.0
37. Lisa I.
Stayed here for our anniversary last year.  Staff was very friendly and the hotel felt like a 5 star.  

Hotel provided a black Escalade to take us to Mr. A's for dinner and then out for drinks on the town.

Hotel and staff give you the 5 star treatment.   We can't wait to enjoy another date night at the Andaz in San Diego.

23/06/11 | Link | Rating: 5.0
38. Brad C.
Worst Hotel Experience Ever! The hotel is small. Management Sucks. The Valet parks your car in unprotected lots. If you have a problem like your car is stripped (as Mine was) the management would not even arrange for transportation to the train station to get my party home. Had dinner at their restaurant. $240.00 for appetizers and a bottle of Saki. I WOULD NEVER GO THERE AGAIN....Lot better hotels for a lot less all over San Diego!

06/08/12 | Link | Rating: 1.0
39. Allison J.
best experience ever!!! my boyfriend and i spent a weekend here and it was sooo enjoyable! the hotel was amazing and so well decorated and a great vibe. everyone was so friendly and welcoming. saturday night we went to the rooftop lounge and had an awesome time and loved the different areas for dancing and they had a great dj! then sunday morning breakfast on the rooftop was the cherry on top! i will for sure stay here everytime im in down town san diego!! love love love!

25/04/12 | Link | Rating: 5.0
40. W J K.
My wife and I checked in around 4pm then came back to our room around 10pm after a long day of trip we heard a loud music noise with strong bass coming right through our room I wish I can upload a sound file here as well we called the manager and they couldn't offer us another room with no loud music so we left San Diego in the middle of night almost close to 12:00 am.. The most horrible experience ever we even told the manager not even any hostels would have this disturbing an loud music coming right through the room the way this bldg is structured is very stupid as well. Do not ever go here if u want a nice relaxing stay. The only positive side about this hotel is that the staffs are nice and friendly. But since we ended up leaving the hotel in the middle of the night I don't think that friendly atmosphere will change my original rating here.

15/04/11 | Link | Rating: 1.0
41. Harris S.
The best hotel I have stayed at in a long time. I travel frequently for business, all over the globe and usually stay at Hyatt or Starwood hotels. I really felt like I was at home despite the fact that I was on a business trip. From the time I stepped into the hotel, the customer service was excellent and everyone was very attentive to my needs and made sure everything was handled in a timely fashion.

I enjoyed some time on the roof top deck where I was able to sit and relax and enjoy an iced tea. The view was very nice and it was a clear day so you could see pretty far as well. The deck includes a bar/grill, seating areas, pool area, gym and restrooms.

The room was really the best part. I stayed in room 320, an over-sized King room and the layout was perfect. The room had a very modern feel to it, fixtures and bathroom was modern as well. Hardwood floors throughout the room, free drinks and snacks everyday from minibar, free high speed Internet as well. The room also had a work desk and separate sitting area with couch and table.

Well worth trip and I look forward to visiting again soon

12/07/11 | Link | Rating: 5.0
42. Doug B.
I want to say a big thank you to the Andaz and all the staff for helping to make our night the best ever!  July 7, 2012 and the Andaz will always be remembered as the place that I asked my girlfriend, now fiance to marry me. With the help of Patricia and the rest of the staff, we were able to go to a secluded area near the pool for the big event.  She helped to arrange to have a photographer there as well to capture the event live!  After the big event, we had a table on the dance floor with all of our friends, and fun.  This event would not have been so special without all the help and assistance that we received from all of you at the Andaz.  Thank you very much, and you will remember you forever and come back to celebrate often.

17/07/12 | Link | Rating: 5.0
43. Adri L.
The hotel is not a family freindly hotel. The rooms have enough space for 2 people. Literally you walk in and to your right is the restroom with no locks on the door than a glass wall and there is your bed. Very tight spaces. At the pool there was a large roach. When i told the pool boy he just stepped on it. The pool does not have a jacuzzi and its fairly small. There are 2 cabanas and a few lounge chairs. There is one large fire pit but not enough seating. There are no family friendly restaurants. There is a trendy sushi bar and wine bar. If you like your sleep do not stay here. There is a club downstairs however i was on the 5th floor and heard music and people being loud all night. When you ask for a bell person the same people at check in come help. So who you see at the front desk are pretty much your ho to people. There are only queen beds. There are no roll away beds on the premises.

24/08/12 | Link | Rating: 3.0
44. Carlos Q.
The staff was great. This is by far one of the best places ive ever stayed. The roof top party was awesome. The wrist band was cool no waiting in lines... most of all the location was pimp... a short walk from pet co park and lots of spots to eat near by. I cant wait to go back...

02/05/11 | Link | Rating: 5.0
45. Cesar P.
Me and my friends from out of town were in san Diego. We went to the ivy for bottle services on the weekend of comicon! Everything worked out perfectly due to the amazing service Patricia our host provided! Not only she got us the best table at the ivy on sat when we had reservations but also was able to accommodate our group when we also decided to show up at the ivy on the evening before at the last minute. Patricia thank you for a terrific weekend! We had a blast at the Ivy. The night club is great, the service was awesome. You made all the difference!

29/07/12 | Link | Rating: 5.0
46. Tom L.
This is a very nice hotel. It reminds me a lot of a W Hotel.  Great service the staff is there to help.  One word of advice though and this was our only problem.  If you stay there on the weekend they have a club downstairs and they have a rooftop lounge that also has music.  Make sure your room is on the outter edge of the building.  Rooms along the courtyard get noise from below and above.  We felt like we were actually inside the club when we were in our room and had to turn the TV way up just to drown it out.  The hotel was able to move us but not until the next day and once they did we had no problems at all.  So unless you are going to stay up really late anyway stay away from the ominous inner circle of rooms.

25/04/11 | Link | Rating: 4.0
47. Avie K.
It was such a beautiful day in San Diego and we had an amazing lunch on the rooftop. Our waitress Ariana was one of the best waitresses I've ever had. She really catered to our needs without hesitation. She didn't get annoyed when we changed our orders around or asked to take quite a few pictures of us. She was very helpful. Even the rest of the staff was very sweet. The food was delicious and the cocktails were yummy. However, the drinks are very expensive for what they were. We loved the atmosphere on the roof with the roof and beds available for sun bathing. It was awesome!

27/05/12 | Link | Rating: 5.0
48. Jeffrey L.
Just spent a weekend at the Andaz and it was a great experience! Hotel staff were super friendly all around. They even upgraded our room to a jr suite at no extra charge. They have a cool night club on the roof top Thur-Sat. If you're staying at the hotel, you get free access to the club and don't have to wait in line. They have a pretty cool Japanese restaurant in the hotel, but I didn't get a chance to try it. I will definitely stay here again the next time I'm in SD.

08/07/12 | Link | Rating: 5.0
49. Jamie A.
1/27....hi there I love coming to starbucks in downtown the people there are so kind nothing else to complain about you give stars from 1 thur 10 comments but you couldkeep a very clean business...love this place alo:-)  The most importat is they carmel latte enjoy....life is good so....amazed I wont forget to come back jamie

27/01/12 | Link | Rating: 5.0
50. Kelli R.
Let me start by saying if you can stay out on a Thursday night partying 'til the crack of dawn - than ignore the rest of this and definitely consider Andaz for your girl's night out or whatever. BUT if you are a tragically uncool  functioning member of society that gets up and goes to work on Friday or someone who values a night's sleep (or any sleep pre-2am) than read on...
I went from thinking this was a great Hotwire score and definitely considering a return with the Husband Who Can Fix Stuff to wanting to down a bottle of Ambien and not worrying about the eternal consequences. In fact I started writing this review at 1:30am. It was either going on a homicidal rage or venting via my iPhone ...I chose the latter. The pulsating club music coming from all points of the hotel (is it coming from the rooftop? the basement?) is like a bad dream except worse because if it were a bad dream that would mean I'd be asleep - which I'm not.
I'm sorry but this is a hotel, right? And the primary objective is to sleep, otherwise the room wouldn't consist primarily of a bed (which is quite comfortable BTW).
My stay up 'til thus point was wonderful. I was alone on business travel so I ate at the bar and was pleased that it was Happy Hour until 8:00 pm. The bartender had the "I'm a UCSD grad who is too cool for everyone " attitude, but he was a good wine pourer, so no complaints...Also a B celebrity siting at the bar (Adam Lambert) made for an overall feeling of "cool place..." Unlike some other reviews, I thought the hotel staff was very friendly - almost overbearingly so - but that's OK.  I feel badly about my review for their sake, but seriously, the lack of a good night's sleep is a deal breaker for a hotel - no amount of free stuff in the minibar or attractive employees (male and female) can make up for a sleepless night.The pulsating beat of the bass started around 11:00 followed by some odd singing/howling at 1:00 am. At one point I got up to check if my window was cracked open because surely this isn't normal.(it was firmly shut). The good news is once the clock strikes 2:00am all is silent - not a creature is stirring other than a few drunk patrons stumbling down the hallway to their rooms.  Sorry Andaz and staff - you are a great bunch but I need my sleep! Can I make a suggestion? Swap out the "lipstick vibrator" in the minibar for a set of earplugs...

31/07/10 | Link | Rating: 1.0
51. Veepee V.
Stayed for 1 night last weekend. Easy to get wristbands to get into the clubs. Easy to get from the roof to the basement club without any attitude from security. Lots of places to sit down, etc.

My large king room was great. It had a glass shower in the center, so I'm glad I wasn't splitting the room. Great room if you are splitting it with your sig other.

The value was good because I got 50% off the nightly room rate. I would not pay the regular price for this room. It was nice, but definitely not worth the regular price.

14/04/10 | Link | Rating: 4.0
52. Dayve S.
I live in Hollywood and stayed at the Andaz in west Hollywood, and i do have to say that the SD Andaz totally blows the W.Hollywood Andaz out the water! The roof top launge and the pool are AMAZING!!! and the rooms are decorated much nicer. The bathrooms are SUPER SEXY! and the mini bar is way better... Only reason i didn't give the whole 5 stars is because it sucks they didn't tell us in advance the the pool was gonna be closed both days we were there for events, the pool was one of the only reasons we wanted to go there kinda put a damper on the trip. they should have told us in advance (i mean it is the summer!) :(

17/08/11 | Link | Rating: 3.0
53. Wakako U.
I love this hotel!  Be prepared to party if you stay at the Andaz.

13/09/10 | Link | Rating: 5.0
54. charles s.
I really dug this place. Best choice for young to middle age couple who want to experience downtown San Diego. All major restaurants, bars, and clubs within walking distance. The food at the Quarter Kitchen was excellent. The staff was attentive and friendly. The rooms are stylish and modern. Only reasons for no 5th star: Pool itself left a little to be desired and rooms definitely on smaller size.

02/07/11 | Link | Rating: 4.0
55. Deirdre M.
I stayed here with my girlfriends for a bachelorette party and it was wonderful!
Check in was super easy, and the lady at the front was very nice. When we walked in the room there was top 40's music playing- a great way to start our celebratory weekend (except for later on in the night when we couldn't figure out how to turn it off.). The room was decorated very modern and minimalist with enough room for all 4 girls to move around in. I had read in some reviews that the hotel provided complimentary mini bar snacks, and sure enough there were a couple of free sodas, waters, chocolates, and granola bars.
We spent about an hour lounging on little spinning poofy chairs by the rooftop pool, which had an amazing view of the city. The pool boys up there were awesome and didn't confiscate the drinks we brought with us, but instead gave us some cups to put them in.
The only little problem we encountered was the shower. The shower head was at a very awkward angle, so I had to bend down to use it, and it sprayed out into the rest of the bathroom so all of our stuff got soaked.
When we were ready to hit the town, we stopped by the lobby, where they were serving free glasses of wine, and we were told that the rooftop pool turns into a lounge at night. The rooftop was okay, but there was some sort of lingerie fashion show going on, and we really wanted to dance, so we went to the lobby and took advantage of one of the best services the hotel has to offer: Free escalade shuttle service!! The driver (Blake?) was super nice and dropped us off at two different clubs in the gaslamp, and even came back and picked us up at the end of the night.
Andaz is truly the nicest hotel downtown and I would definitely stay here again.

04/11/10 | Link | Rating: 5.0
56. Nazy P.
Great happy hour.. super secret treat?  They greet their guests with vino at 5 in the lobby.  Their happy hour menu is yummy, reasonable and best of all you have an amazing view of Downtown.

10/08/11 | Link | Rating: 5.0
57. Lois L.
All style, no substance. The exterior is stylish and chic, as are the rooms. However, the service is sub-bar (certainly not worth the $300 a night I paid to lodge myself and my auto - valet @$35/nite); the rooms are not designed for someone who is staying there more than a few hours (or crashing after spending the night partying at their night club).

If you want a bureau, a tub, a nice shower, attentive service, and a good night's sleep, you should look elsewhere. If you are looking for a hipster hotel where the staff give you attitude, the rooms are not functional and you like to stay up until 2am listening to the pulsating sound of the hotel night club then this is your place!

Here's a summary: Natasha checks me in on Saturday ~4pm + brings me to my room;it's gorgeous. She says 'call her if there is anything that I need'. She forgets to tell me a few things about the hotel (i.e., complimentary pastries in the lobby...and the welcome cocktail that is advertised on their website) . I begin to unpack and notice that there was no bureau. I call the front desk+get Natasha. I inquire if there is a bureau hidden somewhere to which she replied "No. We have had a lot of requests for that"....hmmm....I'm wondering if it ever occurred to her that when customers keep asking for a basic item that your hotel does not have, that you need to make a change to the room? I'm used to staying at the Marriot and Hilton, so I am suprised at her ambivalent response. I explained that I would be here for 3 nights and would like to unpack and asked if there was something she could do. She said she would call me back. A few minutes later she calls back and with attitude she says, "You can either pay for an upgrade to have a room with a bureau, or we can see if there is an ottoman with drawers available that we could move to your room and put at the foot of your bed. But your room is very small and the ottoman would take up a lot of space and potentially be a fire hazard. And I don't even know if an ottoman is available."  Is this their idea of 5-star customer service? If you want to unpack it costs extra otherwise they'll cram a piece of furniture in the room so as to create a safety hazard? My response was that I was not going to pay for an upgrade and if she cannot locate a bureau, she should move me to a room that has a bureau in it--which is a standard feature of a hotel room and shouldn't cost more. She said she would try to locate an ottoman. 20 minutes later the ottoman arrives and I direct the delivery person to squeeze it in front of the window next to the bed so I still have room to walk around the front of the bed and get to the desk area. It's a workable solution and I'm content, but still blown away by the "attitude" I got from Natasha.

Next, I realize that my cell phone battery is dying...but the charger is in my laptop case...which is in my car with the valet. So I walk down to the valet and ask him if he can get my laptop out of the trunk of my car. Sure thing. They were a little busy and said they would send it up. An hour later, still no laptop. My phone battery is now dead and I'm unable to make plans for the evening. So I go downstairs to the valet. They said they sent someone upstairs to my room and that I should go up there now because he was waiting at the door for me. So I go to my room, but  no one is there waiting for me. I wait another 15 minutes. Then I call the valet. They say the have my laptop down at the valet station. They said they got confused. So I go downstairs to pick up my laptop - this staff is lame. I've spent the first couple hours of my arrival at the hotel trying to deal with incompetent staff, when what I really wanted to be doing was lounging by the pool.

So I decide that I'll take a hot bath and relax. That's when I realize there is no tub. Bummer.  Well, I guess I'll just take a shower and get ready to go out. The shower is very cool looking. A sleek hand-held rod shaped unit. Unfortunately, this was not highly functional. It's inconvenient to wash your hair when you have to hold the shower in your other hand. If you put the shower on the resting space, then it shoots water directly at your body at a 90degree angle...which happened to shoot directly into my face. So I adjusted the height higher (it couldn't go any lower),  but then it went over my head and hit the wall behind me...it was kind of drafty due to the design of the shower door which let a lot of air in...and the water seeps out and floods the floor of the bathroom. Who designed this?
Saturday night I went out returned at midnight expecting to crash.  But my room (#302) was filled with the pulsing sounds of the hotel night club. This went on until 1:30am; The hotel didn't quiet down until 2am.
Let's recap: A hotel with no bureau, a lousy shower, no sleeping allowed before 2am on a Saturday night and incompetent service that costs $300 a night. But is looks nice ;-)

12/02/11 | Link | Rating: 1.0
58. Elise B.
We stayed here for my friend's birthday.  It was perfect, very modern, nice rooms, awesome customer service. The club (the Ivy) was great, awesome DJ (Tara Brooks).  Great wine bar and the food was good. If I was into getting a lot of rest, I probably would stay somewhere else on a weekend night.  If you are into staying up and partying, then this is the place. I have heard that they cater to business travelers during the week.

15/09/11 | Link | Rating: 4.0
59. East L.
Jason is an AMAZING Mixologist. I visited the Andaz while on a business trip and he made me a GOLD Cocktail that was Unbelievable!!!!!! I could not resist so I had another!!!!! Next time I come into town I will make Sure to visit Jason again for his one of a kind delicious cocktail!

30/08/11 | Link | Rating: 5.0
60. Teresa K.
Hotel is really nice and modern - it's like a W hotel but nicer and the rooms are bigger and more spacious. Hotel is in a prime location within walking distance to restaurants and bars, and it has Ivy Nightclub upstairs. It seems that the club goers stay at the hotel on Saturday nights, and more families stay there on Friday nights.

I really liked this hotel with only one complaint. It gets VERY loud at nighttime because of the club. It seemed much louder Saturday night, and the hotel provides you with free ear plugs but I seriously couldn't fall asleep until the club closed at 2 am.

21/08/11 | Link | Rating: 4.0
61. Kathryn K.
I love this hotel.

I love the staff, the rooms, the restaurant - everything about it.

I had the pleasure of staying at Andaz with my boyfriend.   It's a fun, hip hotel in the middle of Gaslamp.   Great central location.    The club was awesome - the food at Quarter Kitchen was delish - everyone who helped us was courteous and lovely.

Great job, Andaz.   We'll be seeing you again real soon.

23/08/10 | Link | Rating: 5.0
62. Rick A.
Sorry Hilton, Hyatt, and Hard Rock.  There's no CAKE left for you, because Andaz takes it all.  

Customer service here greets you like you're a rockstar AND a cowboy (yes it's possible, they called him John Wayne).  They are so smooth and smiley here, it's as if they know every customer is a yelper - mucho respecto.  

When you walk up, the doors will open for you - it's great to see an old tradition alive again.  Once inside, it's back to the future.  The personnel will work your reservation not from behind a desk, but from an Ipad right where YOU are standing.  If you need to feel more regal, they will offer you free bottled drinks during check-in.  (TIP:  Snapple Sweet Tea mixes great with Bourbon...she'll never even know.)

After that, the elevator doors opened without touching a button.  That was some crazy Lance Burton mind melt trick (or just karmic coincidence?), but either way, it stole the show.  It's always the little things that turn into yelp things.  

The hallways, lighting, and rooms all work together like 2112 at a Rush Concert.   And yes, the showers are like a fishbowl where you're the fish.  But I'm totally okay sharing my shower with Jack Daniels while watching NFL Playoffs on the flat screen through the condensation - you just have to wipe the glass on every third down.  

If you get the chance, also check out the ICE closet on your floor.  No dumb, loud, ice machines banging around louder than the honeymoon suite - here they have the ice pre-bagged for you to very conveniently take back to your room and drink your liver to death.  

And finally, if you're a 20-"someone", you will love the rooftop bar night scene and downstairs club access that comes with the place.  If you're a bit older and feel like a creepy college professor on the dance floor, then there's a first floor wine bar to drink your regrets away.  In the morning, don't miss breakfast by the pool, where time will pass so wonderfully you'll forget to check-out.  Can be a bit awkward.  

Phive Phat Stars for Andaz.  It's a promising Phuture, when other hotels Phigure it out like you guys did.  Phor Sure.

23/01/12 | Link | Rating: 5.0
63. Jackie J.
It's now close to 2am as I write this review. Very very loud hotel! Had no idea!!! Cool hotel during the day and brothel at night. Sluts and douchebags fill the lobby, elevators, rooms, club, and rooftop pool around 9pm and continue till who knows when. People are partying on my floor with complete disregard for other guests. I called the lobby and they said they would send security - that didn't happen. Never staying here again.

08/04/12 | Link | Rating: 1.0
64. Mariel C.
Great service and location. Highly recommend for couples. It's a very sexy hotel. Room service wasn't that great though.

26/09/11 | Link | Rating: 5.0
65. Mike P.
Very nice hotel. Great service. Seems to attract a young, party-crowd which is a lot of fun.

10/11/12 | Link | Rating: 4.0
66. Helen M.
We ate at the hotel restaurant on top of the roof.  The breakfast was fabulous!  The brioche french toast was cooked to perfection and my husband's pancakes were nice and fluffy.  The coffee was also very good!  Not the Farmer Bros. coffee or standard coffee shop stuff.  Try to stay in the shade when sunny though.

20/01/13 | Link | Rating: 5.0
67. S. C.
My husband and I knew exactly what we wanted for our wedding location - a modern rooftop with city views.  As soon as we saw the Andaz we absolutely fell in love with the location.  The rooftop is incredible and perfectly set up for a wedding.  We used half of the roof for our wedding ceremony and the other half (with the pool) for our cocktail hour.  We went back to where the ceremony was and had the most beautiful dinner under the stars with the city lights as our backdrop.  After dinner we moved everyone downstairs to the ballroom which was transformed into a lounge.   Everything about the Andaz is amazing.  The design of the hotel is unique and modern with really cool touches, like the huge white beams on the roof and the leather wrapped pillars in the lobby.  While we knew that we liked the way the Andaz looked, we didn't realize that the service would far surpass the beauty of the hotel.  Melissa, the wedding coordinator, is beyond amazing.  She made sure that every detail was taken care of and that our wedding was perfect and exactly what we wanted.  Every single staff member that we dealt with went out of their way to be helpful and nice.  We actually had guests comment to us after the wedding how they have never been to an event with better service.  In addition to the gorgeous views and amazing service, the food was absolutely delicious!

My fiancé and I stayed at the hotel for a total of 5 days. We loved everything about our stay and honestly didn't want to leave.  We also had a number of guests stay at the Andaz and all of our special requests were accommodated for.   Our biggest concern prior to the wedding was the noise from the nightclub.  While a few of our guest mentioned they heard music, most of our requested "quiet" rooms were just that, quiet.  The Andaz is very centrally located, so we were able to have other guests who wanted a quieter experience stay within walking distance.  Overall, we really couldn't have imagined a more perfect wedding venue than the Andaz.

02/06/12 | Link | Rating: 5.0
68. Jonathan G.
I recently received a free tour of the hotel and I was instantly impressed by the service and goals set by their staff in giving their guests an intimate stay.

After a free glass of wine I took a tour of their most impressive rooms followed by their standard rooms. It's fair to say that you should go big if you decided to stay here.. The VIP get an actual VIP treatment.

Different rooms had different themes and individual splashes of their own amenities.

29/06/10 | Link | Rating: 5.0
69. Molly T.
What a posh hotel!!! The decor was contemporary and stylish. It used to be called the Ivy Hotel but now it's called Andaz San Diego...part of the Hyatt family. Despite the change, service is still fantastic. As soon as you walk in, the staff greets you with a warm smile. "If there is anything we can do for you, please don't hesitate to ask." That pretty much sums up the hotel's service. There is an espresso machine for you to use and loads of treats including a bowl of apples for you to enjoy. At night, they replace if with wine...wow! All complimentary!! In the room, there are more goodies and drinks on the house! Be careful that some treats are not free which I thought was a bit confusing. For example, a Ghirardelli chocolate bar was free but the jelly beans were not. So pay attention.

The hotel also has a cool club up on the roof with a view of the Gaslamp district and Petco Park. If you are a hotel guest, it is free to get in. It is worth a visit.

I really enjoyed my stay but I can only give it 4 stars. The hotel has an Escalade that can take you around town within 1 mile for free. However, every time I wanted to use their Escalade service, it was never available. Bummer. Luckily I didn't mind walking to the Convention Center which was about a 10 minute walk.

If you stay here, check out Zanzibar Cafe and Brian's 24. Both are a 1 block distance from hotel and great for breakfast or brunch.

21/02/10 | Link | Rating: 4.0
70. Brock W.
Great hotel for a weekend getaway! Great service, great atmosphere, great free perks....overall....GREAT! We had the package with a $50 credit to the wine bar which turned out to be the best package for us. We used it before venturing out for dinner and nightlife and really enjoyed it. We ended up returning well after the rooftop bar closed and to be honest we were enjoying the Gaslamp District so much we didn't mind! We'll definitely return during summer to take advantage of the rooftop pool!

13/01/13 | Link | Rating: 5.0
71. Gabe R.
Stayed there this past weekend for our 10 year anniversary.  My wife and I were very impressed and very glad we stayed there. I was trying to find the nicest and cleanest rooms for the amount of $ we were spending on the room.
The rooms were very nice and spacious. The lass shower in the middle of the room was great too!! The beds were a little hard but not hard enough to make a fuss about. They upgraded us in rooms because of our anniversary which was nice. We had champaign and chocolates in out room with the "Love" package we purchased.
The view from our room wasn't the greatest. Our room faced the front of the building and looked directly at the buildings across the street.
They had a really nice Escalade pick us up an take us to dinner which was nice.  The roof security let me use the cabana to have a special moment with my wife. this was awesome and worked out perfectly. The next morning we had breakfast upstairs on the roof.  There was a hair in my wife's omelet so they took it off the bill along with my Bloody Mary.
All in all a very pleasant stay. The clubs need better music, that's for sure! But I will be staying here again.

26/01/13 | Link | Rating: 4.0
72. R F.
Overrated. First, be aware the rooms are worth in the low hundreds if not 90 bucks a day for a king, and if your paying more for a room per day then you are getting robbed blind. I highly recommend you seek another place to stay if so.  Also, be aware that their website doesn't tell you that they do not have parking and it will cost you an extended $35 dollars to valet your car. Keep it real Andaz! I asked the hotel host Adam L. for an alternative parking place to park my car and he was as useful as a door knob. I later asked him if there was a good place to eat, and he recommended a pub. Lol. Useless Concierge!

The hotel is in a convenient location in the gas lamp district/downtown San Diego,  but the hotel room itself is seriously a joke. I wouldn't recommend this place to anyone. Maybe, when it first open it was nice, but let just say... NOT ANYMORE. The rooms are modern looking but SMALL and cheap in the cheap laminated wood sense. Cool shower but the left hair follicle in their gave me the skivvies. Maid! I simply had to laugh at the iPhone docking station because it is listed as a hotel luxury on their website and it shouldn't. It's a cheap docking station! Your better off just bringing your own charger with you. It comes free with your phone or iPod and is way more useful. I remember my iPhone built-in speaker was way louder then their docking station enhanced speakers. It was just one of many inexpensive piece of crap inside the hotel room that oozed this false perception of sophistication when it really was not up to par. I also wasn't a "fan" of the air conditioning in this room too. It was noisy and couldn't keep the room cool if you begged it too. Probably because it's this old 1970's built in air conditioner inside your room, that when i first walked into the hotel room this overwhelming smell like a stinky armpit hits you in the face and nose and clothes. Grr-osss! A great gift to welcome you isn't it? NOT! You can obviously tell the person who built this hotel tried to cheap out on certain things in this hotel to open it up and make money. If you do get a room facing the streets, be aware during the day it has a nice view, but at night the streets get packed and are loud and noisy making it hard for you to get a good nights sleep. Many misconceptions can be said about this hotel, but i can say it does have a nice pool on the roof and a popular club downstairs but that doesn't help much with the room. So, if you are single and or like the club scene, or have money to throw away and enjoy lower expectations with Adam L, then this hotel is a great place for you to stay. Personally, I would pass and recommend you do the same if these concerns and having a peace of mind are valid to you.

05/08/11 | Link | Rating: 2.0
73. Wendy M.
i only gave this hotel 3-stars because I truly did like the ambience of the hotel. Our room was nice and the roof top bar is rad.

That being said:
- The customer service is questionable
- They are deliberately misleading when it comes to which snacks in the rooms are free and which you will be charged for.

First off- when we got there we walked up to the front desk and it was very apparent that the host was just going through the motions (certainly didn't make us feel very welcome). The he offers us a complimentary drink and I say we'd love a glass of wine. Never got it for us. AND when it was clear we weren't going to get it (he had given us our room key and sent us on our merry way), I asked if the wine was going to be brought to our room. He looked at me like I was nuts, told me where the wine bar was located and made it very clear he could no longer be bothered with us. Now, when we got to our room I was pissed enough about the service that I called the front desk to complain and the female host apologized profusely and personally brought 2 glasses of wine to our room. So, perhaps that particular host is just a piss poor representative for the hotel.

My other big thing is that there are complimentary snacks and sodas in the room. But they mix all the stuff you'll be charged for up with the complimentary stuff in order to trick you into eating/drinking stuff they can charge you for. Very deceitful.

I will being staying somewhere else upon my next visit to San Diego.

20/10/11 | Link | Rating: 3.0
74. Glen M.
This was one of our favorite hotels of all time.   The hotel was quaint and personal, but what made it most special was the friendly staff.  From the time we arrived, to the time we left, we were treated as well as anyone could expect.   We enjoyed the hotel with our two boys, and plan to return to enjoy the hotel for a romantic stay, Aline ;-)   Looking forward to our return.

09/04/13 | Link | Rating: 5.0
75. Cassi M.
Its funny.  I was celebrating the 22 bday and I got two rooms off of Hotwire and they were a steal ($77+tax/apiece).  But it was because of this that I entered warily expecting super stuck up fd girls, horrible service, etc etc.  Cuz I know that rooms ran around $200+ at this place.  But I was actually pretty surprised.

I walked in and the valet guys swooped in held the door open and guided me and my suitcase to the fd.  Once I got in there I was offered wine or water by a manager as I waited.  Then when it was time to check in on the laptops, my host was super sweet and told me all about the hotel amenities and handed over my room keys.  She even told me about the free escalade service.  How cool!

I declined the assistance with my bag (hello -- it was one tiny rollaway suitcase.. I got it.  haha) and on the way up I asked the scary bouncer guy if I would have any trouble returning to the room without a club bracelet after I left the hotel (I saw this was an issue in previous yelps).  He said the elevator on the left was for hotel guests and that we'd be fine as long as we showed our room keys.  

I ended up with rooms on the fifth floor.  I chose the one right next to the elevator.  So those see thru baths that many of you were mentioning?  Nonexistent in this room.  There was a big glass door blocking the bathroom.  Sweet.  (but the other room had the see thru bathtub, i let the other girls have that.)

Man the rooms were swank.  Flat screen tv, ipod dock, crazy stocked mini bar and fridge.  My gp and I stocked up on the complementary stuff.  ^.^  We took pictures of everything.  Oh!  And the bath soaps and body cream smelled awesome (took those bad boys home too. haha)

The beds were heavenly at 3 AM when we got back from our night of mayhem (karaoke and PB).  Slightly unsteady on my feet, I was able to maneuver my way around the room with no problem and adjusted the temp to a comfortable 70 degrees.  After like two minutes of tv, we were knocked out, lost in the huge marshmallow pillows and high thread count sheets.

I didn't have any issues with getting to the room or any noise problems despite staying a Friday night (but then again we DID come home after 2).  

My only reasons for not 5-starring this beautiful hotel is the fact that we were woken up by the LOUD sound of vacuum cleaners outside the door (thin walls for sure).  But we kinda got over that because we just got back to sleeping after they went away..  & the ridiculous $30 for valet.  Ugh DT sucks with parking in general but I just wish it weren't so steep.  Next time I'm gonna find street parking somewhere since its free after 6 and on weekends..

Other than that.  I'd def do the Ivy, ahem excuse me, the Andaz again -- but I'd NEVER pay the exuberant prices.

ps.  We could NOT for the life of us get that darned coffee machine to work!  We tried EVERYTHING and after making a mess of ourselves and just laughing it off, we gave up.  lol

22/02/10 | Link | Rating: 4.0
76. Stephanie P.
I'd actually give this place 3.5 stars.

I'm not a fan of handheld showers like the one that was in our room. When I go on vacation, I want a nice shower. The shower is misdesigned and water always leaked out. This immediately docked a star for me. Also, I had to buy my own shampoo/conditioner because theirs left my hair gross and sticky, despite thoroughly rinsing it all off (weird, I know. I don't know how to explain it).

Another half star docked because the street outside is noisy. Also, I did hear the bass from the club everyone talked about, but it was earlier in the evening and not a problem.

The staff was incredibly kind and accommodating. I did not get any sense of snottiness from them as other reviewers noted.

The room offers free things from their wet bar: chips, protein bars, chocolate candy, juice, soda and bottled water! Completely free, I swear!

Free entry into the nightclub, wine bar and rooftop club. They actually treated us like royalty since we were hotel guests as well.

The bed is ridiculously comfortable.

Blackout shades and windows that open.

Great soundsystem in the room.

We booked on Travelocity and got it for a 1/3 of its original price!

26/03/10 | Link | Rating: 3.0
77. David J.
This hotel is design forward and modern but at the same time warm and comfortable.  Many hotel get one or the other right, but Andaz perfectly mixes all of these elements and made my 4 days here perfect!  

I was happy to find out I was upgraded to a "Loft" room - a really big L shaped room that included a small living area separate from the bedroom.  The bed itself is extremely comfortable and I specifically loved the pillows (for me, they were perfect).  The bathroom was gorgeous and the shower was generously sized - this room does not have the see-through glass like some other rooms have so privacy is not a concern.  

The stocked mini-bar inluded a list of several free items (water, juice, some snacks) which coupled with free internet is a really classy touch.  Also, I realized my room was near a door marked "ice" which was a little worrisome because of noise but I was glad to find out that instead of an ice machine inside, it was actually freezer stocked with small bags of ice - just the right amount for the bucket.  Clever!  

This hotel comes with many other nice touches and little surprises - it's this that separates this hotel from others.

14/12/10 | Link | Rating: 5.0
78. Jen C.
Stayed here for a whole week - Mon-Fri...

PRO: Clean, certain free snacks and drinks, and killer view from roof
          Cheap deal from Priceline.com (Name your own price $70/night)

CON:  Small rooms (2 adults & 2 kids); Club in hotel starts Thursday nights - being on 4th floor, music was still very loud - it would be nice if they could be considerate of their guests
Notice floors does not get cleaned/vaccumed every day

Did not really interact with hotel staff to comment on them.

30/05/10 | Link | Rating: 3.0
79. Rho K.
I am madly in love with this hotel and I wish I stayed at the West Hollywood location when I was in LA instead of The Standard (yuck). I've never stayed at a hotel that felt like home before, but I didn't want to leave Andaz!!!

I got a ridiculous deal via the Priceline iphone app on a queen room here for only $75/night.  The valet is expensive ($30/night), but it was necessary for me since I had just gotten foot surgery the morning of my check in and didn't want to deal with walking to the hotel from some random parking lot. I guess it all evens out in the end. We were greeted at the door by the concierge who assisted us in checking in about 1 hour before normal check in time. He even walked our luggage up to our room and showed us all of the complimentary goodies in the mini bar. The mini bar definitely isn't "family friendly" especially since there's basically a little fuck kit and a vibrator for sale in it. I ended up buying the cute "retro" ice pack from the mini bar for my foot.

The lobby of the hotel is totally luxurious and our room was fucking gorgeous. Dark, clean wood floors and accents, plush carpet, a big comfortable bed and the bathroom was sweet! The shower was gigantic (you could fit 4 or 5 motherfuckers in that shit!) with a removable shower head and the metal sink with a see-through glass countertop was separate from the toilet/shower area. Awesome! Our room was on the 3rd floor and there wasn't any view, but that was fine by me. It was very quiet on our floor during the day and night.

We ventured up to the rooftop bar and pool area for some happy hour drinks. It wasn't too packed, but there were some rabid, ravenous cougars up there waiting to pounce on some unsuspecting prey. The giant fire pit was fun to watch and horrifying at the same time. The view of downtown San Diego, Petco Park and the skyline was incredible.

I am definitely anxious to see how the West Hollywood location compares to this one...

28/07/10 | Link | Rating: 5.0
80. sasha y.
I travel a lot, mostly for work but also because I just like to.  One of the biggest things I like though is hotels. I love checking out the mini bar, the room service, the amenities, everything that's different from home.  I have to say the Andaz was one of the best hotels I've ever stayed at.

All the rooms had free non alcoholic beverages, chips and other edibles which I have never seen before without you actually having to pay for an upgrade of sorts.  The mini bar was actually a pretty big bar, big bottles of different flavored ketel vodkas, full bottles of wine.  What I liked even more though was that they used lesser known but great brands, it wasn't all Seagrams mixers and absolut.  There was thought behind it.  Also the other stuff was a trip, a mini vibrator, a "romance" kit, gel masks, a keurig coffee brewer instead of some crappy mr coffee maker.

Room service was super fast with all the tiny condiment bottles that I just adore!  I ordered a burger, and while it wasn;t the best I've ever had, I think the fries that came with it were!  The burger itself turned out to have 2 thick patties but they were the frozen kind, not fresh.  :(  And they put mustard AND some type of russian dressing on the burger which to me just clashed, I really didn't care for it.  But the fries really made up for the burger!

The wine bar downstairs doesn't open until 5pm but they have a really good happy hour there (includes food).  The rooftop deck bar was a really cool set up and the pool looked nice and clean!  The bar up there had a happy hour too but didnt include food.  The bartender was really nice and friendly and easy to talk to; just the type of person you want dealing with out of towners who want to just have some chitchat with a real person and a drink at the end of the day!

There is a mall 2 blocks away and tons of restaurants and bars in this area and the hotel has an Escalade service where they will take you anywhere in the city limits for free (just tip generously!).  

On the "con" side there didn't seem to be any place to put folded clothes, I couldn't find any drawers anywhere (but they could have them "hidden" somewhere I never thought to look!) but it wasn't a big deal.  The shower head was kind of oddly placed,  i felt like the water just went straight to the back of the shower, so I had to like duck into it and out of it, spend some time adjusting it when you get there!  Also the room was really cold at night and they thin blanket they had wasn't warm enough, they should stock an extra blanket in the room!  

All in all a I had a great visit to SD and I had a great stay at the Andaz, I highly recommend it!

03/12/10 | Link | Rating: 4.0
81. Briana B.
This hotel is by far one of The best hotels I have stayed in. I came with 3 girlfriends for the weekend. The service is great. Everything that we needed was accommodated for.
We got the Andaz Double and it was more than enough room for the 4 of us plus our baggage.
With that said we will be staying here for all of our future San Diego visits!

26/02/11 | Link | Rating: 5.0
82. DubR R.
one word:  SEXY  ...and i don't mean that in a nasty or ghetto way, its just a perfect way to sum up this chic spot in a perfect location.

I used to live in Cortez Hill next to the Gaslamp, and have since moved out of San Diego, so I am pretty familiar with this area.  I think this place is formerly called "IVY" which was a nightlife hotspot for its bar in the hotel lounge, its basement and more famously - the skybar with pool.

I think Andaz is a Hyatt hotel now, which is one of my diamond memberships i believe (from work travels), and it definitely is my first choice hotel to stay everytime i take friends to SD.

#1 location, dead smack middle of any type of restaurant you can think of and bars, lounges clubs.  Definitely the place to stay if you're the city type (I'm from NYC).  It's maybe a 10-15 min drive to OB or PB.... if you're into that whole cali/blondehaired surfers/i dont give a F what I wear type of scene, go to OB.  This place definitely is the place to people watch, lots of stuff to do.  The amazing rooftop bar with pool is there.  I usually get one of the 2 rooms that has a private entrance to it.  You will enjoy the sights of good looking people that are all "someone" or so they say, and are trying to impress each other but are still very down to earth.  Great crowd.

room is a little bit smaller, unless you get one of those penthouse types.  I actually pay for my stays rather than using points, because i get more points that way, and i can use it for other stays elsewhere instead...with that said, and relative to my affordability, its quite expensive.  Depending on time of year it can be anywhere from $200-$300 a  night.  

i would udefniitely recommend it.  If you are contemplating if its worth doubling/tripling the budget for your Motel 6, i would say go for it if you've never been.  At least try it once.

06/05/11 | Link | Rating: 5.0
83. Sacita D.
My favorite happy hour downtown.

The Quarter Kitchen Bar is open till 8pm for happy hour and the drinks were only $5. Perfect. On one trip I had a gummybear martini which they didn't have on the list but made any way and the next trip was with dirty martinis.  Mmmmm.

The bartender was excellent and they have the best shrimp appetizer. I think we ordered 3 sets for just the two of us!

Advice: If you want to hang out with just you and a few friends, go during the week and you might get the sofas all to yourselves!

13/05/10 | Link | Rating: 5.0
84. Jessica F.
This hotel is beautiful. We stayed here for my cousins bachelorette party and loved it. The beds are super comfy, the bathroom is very nice. Includes club access to Ivy, and the bouncers/elevator guys are very funny and nice. I don't agree with the $35 valet parking, and I don't like the lack of lighting in the bathroom. Overall nice experience. Would recommend.

06/02/12 | Link | Rating: 4.0
85. Kristina Marie K.
Friday nights!!!!!!!!!!!! Dj is amazing and always on point.
drinks and dress are upscale, but the atmosphere really brings the scene together.

12/10/10 | Link | Rating: 5.0
86. Colette G.
I was here for a conference today and I really liked the facility. I have been here a bunch for the wine bar and club, but never knew they have meeting and conference rooms in the basement.

The whole place is very modern and lovely. It has nice touches, like throw blankets on the couches. The rooftop bar has a pool and is feels Miami-ish.

I would definitely consider having a workshop or meeting here.

21/03/11 | Link | Rating: 5.0
87. Jojo L.
Great location and great room!!
We booked a queen bed room through Jetsetter for the labour day weekend. The lobby was really busy and it took us 20mins to finally checked in. The lady told us that we would have to wait for one hour to get into our room cos it was not yet ready. I can understand since it was holiday period(hopefully its not that bad through the year).

The room is bright, the bed is big even for 3 of us. It was kinda shocking for us to find out that there was only a see through window separate the bedroom and the shower room--hmmm quite a view..but not when i was traveling with other two girls.well,i can only say it was fun :P

28/12/10 | Link | Rating: 4.0
88. Alexis B.

I liked the Andaz in Hollywood , so I had high hopes for this location. I came here with one of my dudes and insisted we stay here since the little event at Quality social was literally across the street and of course across the street from my Bull at the Double deuce baby! Anywho, check in was a breeze, got  to the room and I was happy, that we didn't get the room with the see through bathroom LOL haha suckas!  So I had privacy.  The shower on the other hand WTF, you can kill yourself, im not kidding you have to step up so high to get in there, they should give you a stoll. For a hotel that prides themselves on getting you drunk , they need a shower that won't make you break your neck, seriously not cool, once in the shower its awesome you can fit about 3 mofo's in there :)  The toilet area was kinda weird, black brick tile with this space that could have been used for shelf space and no towel hooks whats up with that! And I hate the sink the faucet is so close to the edge of the bowel, it makes it easy to make a HUGE mess on the glass see through counter, so you become compulsive, cleaning the counter because you see every water stain LOL. Ok enough of this bathroom talk LOL

The room itself was fine for me, not to cramp and very comfortable bed for what little sleep we got LOL.  I love the bar set up, every kind of liquor you'd need if you wanted to stay in and get wasted lol. I love the list of free snacks you can have , score!  After we rested , got ready for dinner and before dinner went to the Roof top bar it was around 6:45pm. The bartender was MUY CALIENTE, I tried not to stare at him to much, since I was with another dude, but man was he hot! He made my french martini juuuuuuuuuuusssss right LOL.  

Came back later later and got our wristbands with a breeze and enjoyed the watching the Go Go dancers gyrating in my dates face while he tried to get me a martini LOL No complaints.

All and All I enjoyed my stay, but fix the bathrooms!!!!!

12/07/10 | Link | Rating: 3.0
89. Wesley K.
I really thought I was going to enjoy this place for NYE.  It ended up being a horrible experience and I will never go back.  I expected lines and I expected it to be crowded.  But this was outrageous. Very poor planning on there part.  I waited in a line for 30 minutes to get in which wasn't to bad.  Once I was in I was ready to spend money on drinks and start partying and dancing.  I was unable to do so because the three bars were surrounded by crowds of people which made it close to impossible to get a drink with only two bartenders at each bar.  They should've had at least four bartenders at each bar to accommodate the number of people.  I waited for about an hour trying different bars to get in to get a drink.  Pushing people and elbowing to make my way through.  I'm too old to get into a fight to get up to a bar to get a drink.  Finally I was over it and left.  I wasted money on two tickets and didn't even get to celebrate NYE there.  If the bars weren't so crowded and I could get a few drinks I would've had more fun because the music was good.

07/01/14 | Link | Rating: 2.0
90. David E.
I stayed here last night. While this is a Hyatt, Id say it's as close to a boutique hotel as you are going to find in SD. Don't  think Delano, but don't think W either. Something inbetween.  

For biz travelers this is perfect;  "Hyatt" on the expense report, but not really a generic corporate hotel. But no business center and no WiFi in the room. ( really need to fix that guys).    

It's small at just 6 floors, which means service levels are higher.  Complimentary espresso and danish in the AM, wine at night. Sweet.

Rooms are reasonable size -- larger than NYC, smaller than Vegas. Linens are nice, bed is comfortable, AC is easy to use. Minibar was half comps.  

Rooftop is more club than lounge, which may not be your scene.  But it is nice. During summer I can see this being more party than hotel. Not a slam, Im just sayin'

I'll stay here again, no doubt.

26/03/10 | Link | Rating: 4.0
91. Bob K.
The employees at this hotel were extremely nice. They offer free drinks as you register.  This is definitely a party hotel like the Hard Rock.  Too noisy for me because of the party held at the hotel.  They sent someone to my room with some earplugs.  
First, they gave me a room that was unkept and unclean.  The registration desk sent a person up to me and personally walked me to another room which was much nicer.  Free water and soda in your room.  Hmmm, sex paraphernalia in your room, but you'll have to pay for them.  Interesting.......

27/03/11 | Link | Rating: 3.0
92. Steve L.
We need to book one room in San Diego pronto, and hotwire.com gave us Andaz for $126 on a Wedsnesday night.  We were originally looking for 5 stars hotels but not lucky enough to get bids for $200 a night in San Diego.  We were a little worried about the noisy rooms that many yelpers were complaining about...

Nice lobby, courteous front desk (btw I didn't get soda or wine on the way in, probably because we were hotwire customers).  We got the interior room with no view, but thats all good because I don't want any street noise.  We were on the second floor and its super quiet down there.  
The room is very modern-looking.  Nice wooden floor throughout.  The carpet looks new and clean.  Our bed has 300 thread-count linen and down comforter, very comfortable.  The floor was so clean that I was walking barefooted.  Some of the minibar snacks are free, along with free wifi.  Very impressed ! for $126!

We didn't go to the nightclub upstairs, but we went out to the streets below. The hotel is located in the Gaslamp district, which is like a mini Mardi gras at night. Bars and restaruants open late.  All the UCSD students hit the bars at night...very lively town.

We completely enjoyed the experience.  The location make the walk around town very easy...I am so glad we didn't stay at  Hotel del Coronado which is sort of isolated from everything else.

02/06/10 | Link | Rating: 5.0
93. Jamie V.
Swanky and sexy - this hotel is beyond wow. It reminds me of the Ritz Carlton in a smaller (and more modern), more boutique-y kind of way.  That makes it sound like opposites but the service/hospitality definitely matches that of a luxury hotel.

Location: Right smack in the middle of the Gaslamp District making it easy to just park a car and walk around town during your stay

Rooms: Upgraded to a King so it was pretty spacious. Anything smaller would have been on a small size, but this was definitely just right. Crisp looking rooms with a see-through shower into the living/sleeping area.

Service: Each guest/party had their own "concierge". Ours was Vlad - and he kicked ass. He was very helpful in giving us suggestions on places to visit/eat (although he did give one mediocre suggestion...). It's also nice to have the staff greet you everytime you enter the hotel, even if it's just after a day around town.

Wish I had spent more than just 1 night here - next time for sure!!

30/05/11 | Link | Rating: 5.0
94. Alisa J.
Stayed here on my wedding night.. not that I remember much of staying there, but I do remember seeing it the next morning..

I'm not sure if this is a pro or a con but on our way to our room that night, we ran into 2 male strippers - a fire fighter and a policeman - apparently they were not complimentary with the room stay....

Pros - super comfy bed, chic rooms, lots of amenties (CON SUPER EXPENSIVE amentiies...), continental breakfast (they have a cool expresso machine), they are trying this new computer-less checkin system and the concergies all walk around with portable lap tops, great view, friendly staff (if not a little quirky), good shuttle service (they shuttled us from our hotel to our wedding reception free of charge)...

Cons - expensive... shower head had low pressure, although it was a super sweet bathroom. Didn't get the room with the tub in the center - if you are not a couple staying there, make sure to check which room you get. (A couple of our male guests stayed here and got the exposed shower room and didn't really know what to do about morning showers)...

It was a cool hotel. I probably wouldn't stay here again or recommend it to out of town family... but I would recommend it for couples looking for a romantic weekend.

29/03/10 | Link | Rating: 3.0
95. Aja F.
My stay here was very underwhelming, especially for the price. My boyfriend got us a room here for New Years 2012. The packages for New Years started at $500 and he booked us a King room. We checked in around 4:30pm on NYE.

My first immpression was that the lobby was beautiful. Almost immediately we noticed that the service was off. First, the guy checking us in asked if we wanted a room that faced the street or the inside of the hotel. We requested a street facing room. After 5 minutes, he told us that our King room wasnt ready but that he'd "upgraded" us to a Queen outward facing room...? He also told us that, as a consolation, complimentatry champagne would be waiting for us in the room. At the time I didnt realize that the champagne wasnt complimentary, it was apart of the package my boyfriend paid for. At any rate, the champagne was not waiting for us. We had to call downstairs to twice to get it 3 hours later.

I ordered a chicken entree and a burger from room service. Once the food got there, we saw that only the chicken had been brought up. The waiter apologized and said he hadn't gotten an order for a burger. To his credit, he brought up the burger maybe 10 minutes after this happened.

The next day when we were checking out, we observed a guest complaining that he hadnt gotten his champagne at all the night before and the staff helping him shrugged and said "Next time"...I guess we weren't the only ones.

As we walked out the door to the valet, one of the doorman held the door for me and then closed it in my boyfriend's face. Then the valet pulled his car to the front, but neglected to give us the car keys. From the beginning to the end, it seemed like the hotel staff didnt really care.

I gave the hotel two stars because the room was nice, even though our cable reception kept getting messed up every 20 or so minutes with bars across the screen. Also, the food we ordered from room service was excellent. But for the cost, I'm sure there were better places we couldve stayed.

04/01/12 | Link | Rating: 2.0
96. Stuart W.
We always stay at Hyatt hotels and love them while traveling. This Hotel Andaz is the newest that falls under their family tree. When we booked our room did they warn us of the noise and how this is more of a wild singles place to stay, NO!

Once we entered the hotel, yes its very luxurious and all the females working there are dressed very sexy looking like models. When we get our rooms they tell us how they pride themselves on having 3 nightclubs and if we want to attend its included. This was a weekend with my girlfriend not a weekend with my buddies so we weren't excited.

During the day we checked out the pool on the roof and its equivalent to the Padres stadium and you can see the game via the jumbo tron.

By the pool are various mattresses where couples were practically getting down, again this spot is definitely for the voyeur types.

Our room was nice just very small and everything was open, the shower to the toilet were open glass so you can see each other during your private moments.

To end, we wanted to sleep around midnight and were up due to the noise till 3am.

Stay away from this spot.


04/05/10 | Link | Rating: 1.0
97. Denise T.
I stayed here with some friends for a bachelorette party and it was a nice hotel with a great location.  They have a couple clubs inside the hotel which was a huge plus for me, because I needed to get out of my heels half way through the night and I was able to go back to the room and change my shoes.  

The clubs inside the hotel are really nice.  The rooftop bar is very much like the Standard in LA.  There are great views of the city from up there.  Since the weather was really nice, it was a really cool place to hang out.  The downstairs club was also pretty cool.  But, be careful because drinks are kinda expensive.  I think we bought 4 drinks for $75.

The room inside is pretty fancy and also reminded me of the Standard hotel in LA which was on the Hills.  Everything is really modern.  Also, they have free snacks and soda in the room.  They also have some free snacks/pastries/candy in the lobby.  I love free stuff!!!

The people who work here are pretty nice and also good looking.  But, since we paid around $280 per night, I was expecting a little better in terms of service.  Sometimes we had to wait for them to call us a cab, get our luggage, check in, etc.  Overall, I really liked the hotel and even though I usually stay at Marriott,  i think it was worth it to stay here because of the convenient location.

15/06/10 | Link | Rating: 4.0
98. Bolby M.
This place was the first stop on my two-week California adventure and they certainly set the bar quite high.  I would stay here again in an instant.

The decor is very clean and modern.  Sleek lines with glass shower, flat screen TV, comfy bed.  The hotel also provides free coffee, tea, water, soda and snacks in all the rooms.  Plus, FREE Wi-Fi!

One tip I might offer is to avoid the $30 a day valet and park two blocks away at Market and 7th for only $4/12 hours.

Another tip, if you like burgers and good beer, walk around the corner to Nicky Rottens.  Super great food and service.  Had a humongous BBQ burger with tots and an ice cold Arrogant Bastard - it was easily one of the best meals of my trip.  Oh, and guys, if you want to drink amongst some serious eye candy (and you can handle the bar full of douche bags) swing by The Tilted Kilt by Petco Park.  Wow!

29/10/10 | Link | Rating: 4.0
99. Mike S.
This was my second time here as I stayed a couple years ago when it was the Ivy. And I came here because I wasn't interested in the arrogance of The San Diego Hard Rock anymore. Nothing has changed except the restaurant which I'll review seperately.

Easy check in, they use the boutique style of check in, guy with a handheld computer.

The place is kinda' cool looking in the lobby and the rooms are cool too...R rating though as the shower is glassed with complete view from the bedroom. I actually like that, HA!

Rooftop bar is way cool in the afternoon, bartender Jason is attentive and friendly.

Rooftop bar at night is pretty cool too, temp 80 out and your just chillin' on a chase lounge watching some pretty people rockin' to a decent DJ.

I will go back here again anytime I choose a San Diego getaway!

28/08/11 | Link | Rating: 4.0
100. Cheery O.
The customer service was great, but definitely this place has a couple of "needs improvement" areas. Our room was small, but there was only two of us so that's okay. There is minimal privacy in the bathroom due to the frosted door that is really just a space divider. I'm there on a romantic weekend with my man, but had to turn up the TV when one of us went to the bathroom. There are no hooks in the bathroom to hang your clothes or towel. The towels should be in where the shower is and not only outside that area at the sink. They need to add shelves over the toilet for towels. They need a full length mirror somewhere. The breakfast on the roof was good and free for us since we booked the AAA deal. Otherwise it's a little pricey for breakfast, but great view. Free glass of wine during the week in the evening-cool! Coffee and breakfast bars free in the morning-cool!  Great location right by all the action.  Does someone at Andaz really read these reviews???

30/07/13 | Link | Rating: 3.0
101. N R.
My boyfriend and I went here for a short  Xmas get away for 2 days.

Great location! It is within walking distance from a lot of shops and restaurants and bars in the Gas Lamp district of San Diego. Very chic and stylish- I loved it.  

The room was gorgeous - very modern yet inviting. The bed was comfortable and the bathroom was immaculate.

The hotel has a roof top pool and bar/lounge area which is very gorgeous at night. Drinks are generous in portion and generous in size.

If you bring your own car, you may be tempted to park in near by lots - but I would suggest that you park your car with them it is about $20+ something dollars a night.

Also, they provide a limo/shuttle service within I believe a 2-3 mile radius. My boyfriend and I took advantage of that by asking to be shuttled to Balboa park.

Overall it was  a great experience and I wouldn't mind going back there again. only this time, I would like to stay for more than 2 days.

13/05/11 | Link | Rating: 4.0
102. Humphrey J.
Great location. Good customer service. But it feels a bit "cold" no one remembers you. No need to pay for valet parking, there is plenty of street parking. We rented a car after arriving because we wanted to drive over to the beaches, but found out later that we probably could have walked and taken the ferry to Coranado -- things we could have found out if it was a more personal environment I felt :)
I will tell you to NOT stay here on the weekened if you have small children. The club on the rooftop is insanly loud. We did not mind but we thought to ourselves, Wow are there any kids here because there is no way they could sleep!
Also, the reason for taking away a star is that there is poor service at the rooftop pool. If you want a drink, you have to keep going over to the bar. Great, great views from the rooftop!

07/01/11 | Link | Rating: 4.0
103. C D.
Had my wedding at the Andaz and I cannot say enough good things about the catering manager Janissa.  I had experienced the Andaz hotel when it was the Ivy Hotel for a work retreat and loved the decor, ambiance and food.  When it was time to plan my wedding, I was happily surprised to find that the Andaz offered competitive wedding packages that rivaled Hardrock Hotel and all the new hotels downtown.  My fiance and I wanted a wedding that was modern, classy and that would capture the energy of San Diego nightlife.  We were not disappointed.  Janissa customized every aspect of the wedding to our hearts desire.  She was quick to reply to all calls and emails, and you could see that she is passionate about her job at the Andaz.  We had our ceremony and cocktail hour on the rooftop and it was gorgeous.  The hors d'oeuvres tasted great!  We ordered the mini lobster corndog, mini sliders and spanikopita...all were excellent. The reception was in the ballroom, and fit our group size of 140 perfectly.  We were allowed to use the executive board room to get ready and it was spacious, well lit, and accessible to the ballroom so that we could set up in the interim of getting ready on the day of the wedding. Valet parking rates were comparable to parking at Horton (you actually spent less by valeting even with Horton's 3 hour validation).  Overall, the event was a success. I would have given them 5 stars except for the fact that the dinner service took longer than expected, food was not as good as when we had done our tasting (filet mignon overcooked) and the fact that their dance floor was sooo slippery that it caused some slips during the reception.
I would recommend the Andaz Hotel to anyone looking for a well organized event.

10/09/11 | Link | Rating: 4.0
104. Patrick D.
This is a really nice hotel, and they put a lot of effort to know you are happy and comfortable.  When you walk in, there is a vibe that you have entered a place that is the place to be.  All the people working there act like they are all a part of the cool tribe.

The only thing I have to say about Hotel Andaz, other than it's nice and has excellent amenities, including a really nice fitness room, is that the party goes on until 2 AM, especially on weekend nights.  If you're the partying type, no big deal.  The girl at the front desk actually warned me of this when I first checked-in, so they gave me fair warning.  It wasn't an issue the first night I was there, as I was out late myself, but the second night I went to bed early because I was trying to catch a flight.  I could not fall asleep because the club in the hotel was blasting music all night long.  You really cannot escape it.

If you can handle the party, then I'm sure you'll like this hotel.  Again, it's nice, and you feel sort of like a rock star staying here, but you're also paying for the fancy living.

04/03/11 | Link | Rating: 3.0
105. Danielle M.
I absolutely loved this hotel! My wonderful best friends planned my bachelorette party here and the staff was super awesome and accommodating. Stay here! :)

24/08/12 | Link | Rating: 5.0
106. Pj K.
This hotel is awesome! I stayed there for a night for a friend's birthday weekend and had a great time. The hotel itself is super modern and chic. My standard room was VERY CLEAN and spacious with a comfortable bed and great shower (no tub). Yes, they also have free wi-fi. I feel like they pay pretty good attention to detail as well and really know what girls out for a fun weekend in the gaslamp need: a nice hair dryer, a makeup removing wet towel, great shampoo & conditioner, shaving creme..etc. This is also the only hotel I have ever been to where a portion of their mini fridge is complementary. They also had a complementary small packet of whale tails (chips), a banana chocolate bar and granola bar. The coffee machine was the only disappointment - the coffee it makes is pretty bad. I would suggest just walking downstairs and grabbing a cup of coffee from the lobby instead. As for the nightlife within the hotel, it was great having a free pass to the rooftop bar (IVY) and not having to wait in line. 5 stars because I had a great stay :)

14/04/13 | Link | Rating: 5.0
107. Stephanie C.
Stayed at the hotel here with my husband for company event.  VERY HIP and Chic.  It compares to the W.  With that said... you can't come and stay here expecting a nice get away as this is more of a "party" chic hotel.  Everything is very modern and stylish.  Stayed here thursday night and you can still here the party goin at the rooftop bar... but am I complaining? No because I expected that at this type of hotel.  I was very happy with the service.  People greeted us left and right.  Free car service for a three block radius.  Rooftop party was off the hook.  Even the room service was not ridiculous price I thought.  Love it!

17/04/11 | Link | Rating: 5.0
108. Benjamin D.
Great hotel, great service in a posh setting. Rooftop bar and pool is amazing.

19/04/12 | Link | Rating: 5.0
109. Dani C.
This was a mixed bag for me.

The hotel is suppose to be an upscale boutique-style hotel, but I've been to much better places than this.

We bidded two rooms through Priceline for one night at about $80 each so it was dirt cheap. We wanted to get a room in the Gaslamp area and Priceline gave us Andaz.

We checked in at about 7 after spending more than 7 hours driving from Las Vegas. Check-in went smoothly and the staff were friendly.

We got the 3rd floor and we thought the noise from the roof-top's night club wouldn't be too bad. However, I could hear a lot of noise and even by the time it was over, I still had a noise problems. The ventilator or whatever it was kept making a huge amount of noise. At first I thought it was the air con and tried to see if there was a switch or something. I couldn't find anything, so it was rather hard to sleep. The bathroom was bothersome. Granted, I had the room to myself, but there's just something about having a glass for a wall that makes me shudder. Unless you step further into the shower, you could be seen if someone else was in the room so there doesn't seem to be a sense of privacy whatsoever. The shower had this hole on the glass side where you could put a towel over it. I don't understand the purpose of the hole. Let some steam out I guess? The whole bathroom was just one major "uhhhhh......" I did however like the shampoo and conditioner, as well as the body lotion. Smells really good! Other than that, the only really good things were the free pop and chocolate which I happily took advantage of. There's also wifi which was really nice. They also had an ipod dock, but for some reason my iphone wouldn't charge or play. I have a feeling because it's brand new (iphone 4S). The bed was ok, nothing special, but I couldn't sleep due to the noise.

Would I come back? For the regular price they charge? No. But for the price I got on Priceline, I'm willing to go.

16/01/12 | Link | Rating: 3.0
110. Big B.
I give the Andaz hotel the highest possible rating in all categories.  On Aug. 14th, 2010, I was fortunate enough to have my wedding reception on their roof top.  I couldn't be more pleased with the outcome.  The set up was beautiful, the food was amazing, and the entire staff was polite and responsive.  Every expectation of mine was exceeded!  

The Andaz is literally in a league of its own.  The property itself is clean, well kept, and in the perfect location.  The guest rooms are hip, spacious, and luxurious.  These rooms are top notch and are equipped with all the amenities needed to accommodate everyone, from the business traveler to the couple looking for a romantic getaway.   After staying here for 3 nights, I can comfortably say that I have experienced the good life.

This hotel also has 2 clubs in it, one is underground and the other is on the roof top. The underground club is very swanky and reminds me of a mini Las Vegas club and the roof top club is a special place.  When I entered the roof top club, I felt as though I was transported to the Land of the Beautiful.  This was especially true for their Sunday daytime pool party.

I also got to give credit to the bouncers.  They were respectful and took their job seriously.  A minor scenario was beginning to develop and the bouncers diffused it quickly and quietly before it became a messy situation. Their fast actions contributed to maintaining the night's positive vibe.

Lastly, I want to thank the Andaz's Event Manager, Janissa.   She became the Andaz's new Event Manager one week before our wedding.  My then fiancé and I were worried because we had been working with the previous Event Manager for nearly a year, and we were making all kinds of menu, guest count, and room type changes in the hectic weeks prior to our wedding.  Janissa maintained excellent communication with us and was not only able to fulfill all of our requests, but she even hooked us up with a few extra's that went above and beyond the terms of our agreement.  Janissa is a true professional!

For anyone looking to have a unique wedding or a fun event, look no further than the Andaz Hotel!!!

25/08/10 | Link | Rating: 5.0
111. Brandon F.
Celebrated my 1 year anniversary here on Saturday night. Seemed to be a pretty busy weekend, but all of my needs and expectations were exceeded. Very friendly staff and great room (Large King, equipped with champagne, chocolates and a happy anniversary card) made our special day just that much better. Would definitely return in the future and would highly reccomend it to others looking for a place in the downtown SD area!

26/11/12 | Link | Rating: 5.0
112. Tony E.
Executive Summary:

Trendy, dark, hotel.
Downtown San Diego.
Free snacks in your room.
THE BEST rooftop in the city.

If you are partying in SD, Ivy is a huge hotspot. Luckily, if you are staying at Andaz, Ivy is right in your hotel. DJ spinning on Thursday nights on the roof is absolutely nuts. Bottle-service is standard (nothing special to note). Workout room is decent, but small. Staff is attentative. Location is bomb. Room is nice.

01/07/11 | Link | Rating: 4.0
113. Stephanie K.
Love this hotel!! Stayed here for a friend's birthday and was blown away with EVERYTHING! Right as we walk through the door there were staff at our service, opening the door, got an elevator for us, even pushed the button for which floor we were going to! Can you say AWE SOME!

Besides that, staying at the hotel means VIP wrist bands to the roof top bar/club and Ivy, basement club. DJ was great! Raging allllllll night!

Def would stay here again!

24/04/11 | Link | Rating: 5.0
114. Sam C.
hoochies, cologne-smelling room, club music, black silk shirts, jessica-simpson-stripper-shoes, loud, drunk girls stumbling out of hotel at 3 in the afternoon, 80s bachelor pad decor, the most long, complicated check-in process ever (even though we already checked in online), hoochies, bathroom door doesn't close all the way (romantic!), rooftop bar has wet couches everywhere, ew... most of the seating on the rooftop bar was mostly closed for bottle service with ropes and bouncers EVEN THOUGH NO ONE WAS EVEN THERE YET, (alternatives were wet couches or beds...), screaming in the halls at 2am ("woo-hoo!", followed by loud chants of "put her in there!" by a group of guys over and over, which any normal person would assume was an assault, but this was accompanied by giggling girls...and more "woo-hoo's," of course... fun thing to wake up to on vacation!)... hoochies, homeless encampments 1/2 block away, cologne, uggs, hair gel, wine bar employee wasn't sure how to explain process of wine dispensers (we left), 24/7 club music coming from I don't know where... hoochies...cologne, hoochies, loud

pros: very friendly valet staff, A/C works great for comfort and getting rid of Abercrombie cologne smell!

20/02/13 | Link | Rating: 1.0
115. Michael W.
The staff at Andaz is first rate. The whole experience is a must.

Everyone from the Security, Doorman, VIP Hostesses, Attendants, Bartenders and Valet all have great attitudes. More than accommodating to say the least.  

This past weekend one of the valet drivers (Matt) went out of his way to ensure that my date and I were taken care of. Totally appreciated given the weekend.

The bartenders are fast and the drinks are good. :-)

If you want to be pampered, this is the place!

02/11/11 | Link | Rating: 5.0
116. Daniel L.
the staff at this hotel is really bad.  apparently it turns into a club when the sun goes down complete with aggro bouncer at the front door. both times I've stayed here I've had trouble getting into the lobby in the evening. the door guy is rude and their policies are pretty stupid. apparently I've got to have a wristband to even be in the lobby (not drinking or anything.. just passing through on my way out for the night). my friends that have shown up to see me were treated just as poorly.

the first time i stayed here was new years eve 2010/2011.  the hyatt corporate office ended up comp'ing my expenses that night because i had such a bad experience.  i thought maybe things would have been different this time around but no such luck. last night was just as bad.

the rooms are nice which is the only reason this place didn't get one star.

03/03/12 | Link | Rating: 2.0
117. Michele B.
Our room was small, but we got a great deal on travelocity.  The customer service of course is top notch considering a normal price is over the top expensive.  They have complimentary mini toberlone, nutrition bar, snack pringles, diet coke, coke, 7up, orange juice, cranberry juice and water inside the room.  The gym is 24 hours.  The pool/Gym and Bar is on the roof.  They also have a wine bar downstairs thats looks real nice, but is a little expensive by the drink/sometimes best to  buy the bottle instead.  The club that opens at 9:30 is open to guests for no charge and there isnt a dress code so if you feel like dancing in jeans, t-shirt and sneaks-go right ahead.  It was a nice place and I enjoyed staying there.  Only drawback was that the room we got was right below the club (outside room) and we had to hear the bumpin music til 1:30 am, luckily we didnt have to get up early or anything, I enjoyed our stay very much.

09/04/11 | Link | Rating: 4.0
118. Josh B.
Wow. Swanky. Love the rooftop deck and bar. My suite was off the hook. Staff were super nice. Definitely a great place to stay in SD.

08/08/12 | Link | Rating: 5.0
119. Chadd K.
I went here to this past weekend to celebrate my birthday and let's say it was not a 5 star hotel!!  Travelocity, priceline and orbitz rate this hotel as 5 stars but it is far from it.

I decided to go with the upgraded King large room since the show feature of the room was very modern and enclosed in glass.  The shower is horrible it leaks everywhere!!

I called downstairs to the night managment to explain the situation and they sent up an engineer while I was at dinner to fix the problem but not was done.  The night manager Adam told me that he knew about the problem but still he gave this room with this problem to me.  All in all he refused to upgrade my room but only comped my already free breakfast and put me in another room.

The identical room tha we were put in had the same shower issue but worse smelled like someone had been smoking there.

I had to go down the next morning to speak with morning management "Tasha" then we were moved onece again.  Tasha did a great job and made the stay somewhat bearable.

The location was ok.  I feel the personally the Gas Lamp district is horrible and a little ghetto (similar to downtown alberquque).  The Ivy club on our roof was very loud and our personal elevator always very crowded with club people.  I kid you not you can hear the club from your room loud and clear until it closes at 2 or so.

Valet was slow on Saturday night 40 mins to get my vehicle and Sunday I had to ask the them twice to get my vehicle.

The bouncers at my own resident elevators looked at me as if I did not belong there when I was dressed better than all the club goers there.

I would NOT recommend anyone to stay here.  I not very satisfied with the hotel itself.

23/01/11 | Link | Rating: 3.0
120. Candice C.
I can't say enough fabulous things about this hotel and its staff. The hosts were so friendly and helpful. The bartenders were great. The valet guys were fabulous. The rooms were beautiful and free goodies were always offered and provided. I would recommend this hotel to any friend in a heart beat and would definitely give any other Andaz a try based on my experience here. San Diego is a wonderful city and this hotel was icing on the cake. Honestly, some of the most friendly people I have ever encountered in a professional setting and the hotel itself is beautiful. I am sad to be back home!

13/08/12 | Link | Rating: 5.0
121. Luz G.
Have been here a few times and I always have a good time... it is a good place to have a good time and get away from the chaos from time to time..

03/09/12 | Link | Rating: 4.0
122. Kip D.
A-OK.  The first time I went was for a happy hour for a co-worker who was leaving.  The tattooed/muscular male bartender was very rude to her when she inquired about the happy hour.  Come to find out, she was absolutely correct to inquire!!  The happy hour "menu" and "options" are essentially nil.  The little they have is confusingly laid out on the "menu."  There were a lot of tourists and others in bikinis around, which makes sense since it's a rooftop pool.  But they do have enough space so that you're not right on the pool.  It's totally doable for happy hour if you want limited choices and potentially rude service.  It gets 3 stars, though, because of the atmosphere.  Rooftop pool.  Pretty cool.  That's about it, though.  Not overly happy or impressed by much else.

28/09/12 | Link | Rating: 3.0
123. Angela S.
Sexy and smooth overall, my anniversary was wonderful b/c of Andaz. Low key but very attentive, swanky vibe.  Great customer service, knowledgeable and friendly staff and the location can't be beat. I will be booking another stay here for sure, and quickly.

FYI-The nightclub is slowish on Fridays but started to get crackin' later on. The "pool" is about the size of a generous pond at 3ft deep, but it is on the rooftop, so the Petco park and downtown views may make it worth it for some.

08/07/11 | Link | Rating: 5.0
124. Lisa P.
The hotel is beautiful, rooms are amazing and roof pool to die for.  The staff was great in helping us get our room, especially when their systems were down.  John D. was so sweet and helped us out when our package called for breakfast but we were leaving too early to cash it in.  He offered us an alternative and so we enjoyed time drinking wine at Ivy 88.  It was a fabulous night for my fiance's last night in town before deployment.  Thank you!!

30/07/11 | Link | Rating: 5.0
125. Eric P.
Fantastic hotel. I took a star off because of the pretentious concierge who "helped" me. Let's just say you better look old and rich or they might treat you with a little less respect than otherwise.

I loved the setup, decor, the rooftop with its amazing setup and views. Can't be beat, especially in this location. Walking distance to almost anything you want to do in the core of San Diego. It is pricey, that's for sure - almost overpriced - but very worthy of my money.

21/07/11 | Link | Rating: 4.0
126. Dan L.
This is definitely the best hotel I've ever stayed in.

The service is absolutely wonderful. From the moment we walked in, we were offered drinks while we checked-in. Everyone is so friendly. They welcome you back almost every time you come back to the hotel, a couple times they recognized me as a guest. I didn't meet an employee who wasn't extremely friendly.

They room service is great.  The rooms themselves are beautiful. They came with lots of snacks, sodas, and juices, that you'd have to pay for in other hotels.

The one complaint I have is the rooftop club. It goes until 1:30am every Thursday, Friday, and Saturday. I'm here on a trip for work, and I have to be up early, so I'm trying to get to bed soon. The music from the club is so loud that it literally vibrates the room. Our mini-bar and walls are rattling as I write this review (at 1am). I'm on the 4th floor too. Regardless if you're trying to sleep or not, it's really annoying.

If it wasn't for that, I'd give it 5 stars.

24/07/11 | Link | Rating: 4.0
127. Kat S.
My sister and her boyfriend ended up staying here. Beautiful place!

I ended up coming to party on the roof deck. First of all, the ambiance is great. Dim lights, skyscrapers, beds and couches line up around the edge of the large window panes. The open sky cools you down.

The drinks aren't too expensive. The bartender actually puts you a good amount of alcohol.

The bathrooms are immaculate.

The music was on the money. From house to rap and everything in between it had everyone dancing. A must visit if you're in the Gaslamp area.

13/03/11 | Link | Rating: 5.0
128. Kevin G.
Full disclosure: I did not stay in this hotel. However I was invited to the club downstairs and the rooftop bar by some friends that were staying here.

The staff was very friendly and attentive. Security and wait staff all introduced themselves to us and told us to let them know if our needs weren't being met to our standards.

However, a Host named Vlad Akselrud stood out the most. He went above and beyond his job description helping us get downstairs to meet our friends when door staff gave us friction.

All in all I was very pleased. Well done!

15/08/11 | Link | Rating: 5.0
129. Vincent B. D.
Plus: great location, friendly staff, good in-dining food, rooftop view.
Minus: 1.Friday-Saturday nightclub and noise can be heard in the rooms not only from the music but from the drunk patrons. The clubs goes on until 1:30 am. We wish we knew this way in advance. 2. Small interior rooms with little to no sunlight. No dresser, safe or extra chair in room even when specified 2 adults. The safe had to be installed, dresser brought up as well as the chair. 3. Pool and sunbeds/lounges are very in limited supply compared to size of the rooftop. Wish they had more of each.

19/07/11 | Link | Rating: 2.0
130. Theresa N.
Pretty pricey hotel but the beds are ultra comfy and the rooms are really nice and modern.  They also have a complimentary, pimped out Escalade chaffeur service that takes you wherever you want to go in downtown as well as picks you up.  I really liked this hotel and hope to stay there sometime again.

31/08/11 | Link | Rating: 5.0
131. Veronica L.
Rooms are beautiful but they are very very small. Great hotel and great service. My only complaint is that they need to add full length mirrors in their rooms and there is literally no storage space. I only stayed for one day and one night.

17/09/13 | Link | Rating: 4.0
132. Jason R.
I went to the Andaz  bar for some adult beverages and carousing after dinner last week. The ambiance and view from the top of the hotel is amazing and the staff (particularly- Michael) was very friendly and knowledgeable about many different types of libations. He was very informative about the Gaslamp and actually seemed to care that we were truly enjoying ourselves (such a novel concept, right?)!!! Its nice to see a true professional enjoying his craft. I look forward to a return trip to the Andaz to see Michael again!!!

18/12/12 | Link | Rating: 5.0
133. Terri V.
I love this Andaz hotel...tres avant garde...dazzling you with it's sleek, sexy modern motif. Check-in & out is always a breeze mirroring the trendy non-queue "Apple" model.  Friendly, professional and attentive service. Comfy bed, linens and pillows.  

The Ivy Rooftop Bar magnetizes you with it's exotic cosmopolitan ambience while tantalizing you with Prada runway music and engaging you with the beautiful panoramic views of San Diego.

I highly recommend this hotel for your stay in San Diego!

10/10/11 | Link | Rating: 5.0
134. Al B.
Frequent visitor to San Diego for both business and pleasure.  While I usually stay elsewhere, for this last minute trip I  had the good fortune to book a room at the Andaz last week via Amex, paid for with points.  

After a long drive I showed up at the hotel around 1 AM on a Monday night.  The hotel and the city were very quiet.  The doorman greeted me warmly and I entered the beautiful modern lobby of this Hyatt property.  Check in was a breeze and was expertly handled by James at the front desk via his iPad.  Given that this was 1 AM on a Monday night, one could not expect a full house.  Without even having to ask, James offered to upgrade me to a much nicer room and gave me a good recommendation for a late night dinner.

When I reached the room I was quite pleased at the modern styling and the cool glass shower.  The iPod dock was a great way to charge my iPhone overnight and the large flat screen tv was great as I checked the news in the morning while getting ready.  A big A+ for the free soda and non-alcoholic beverages from the mini-bar.  Also liked the Keurig coffee maker with a nice selection of cups.  The bed was comfortable and I had no trouble feeling at home in this room.

While I did not have much time to explore this property, I did have a chance to briefly explore the rooftop oasis that many other Yelpers have mentioned.  This must be the coolest rooftop lounge in the city.  I cannot wait to come back on a weekend and have a few cocktails.

While other Yelpers may throw out 5 stars, I reserve the 5 star rating for only the finest properties in the world.  It takes a mind blowing experience to get five stars out of me.  Peninsula Hong Kong is five stars, I mean pick me up at the airport in a Rolls Royce Phantom and you have a shot at the elusive 5th star.

That being said, the Andaz exceeded my expectations for both service and comfort.  I will be back.

12/12/11 | Link | Rating: 4.0
135. FCG G.
This review is targeted to business travelers or families with young children.

We had a similar experience as Daniel L. A bunch of colleagues and I attended a work conference and at the recommendation of one, we stayed at the Andaz. Instead of a quiet hotel room, we ended up with a room right above the wine bar/club on the first floor. The boom-boom music and street noise lasted until about 2:30am. We were warned about this the night we checked in, but we're hoping the music and noise would be tolerable.

The next day we asked to change rooms, unfortunately I think they forgot our request and we ended up with the same room. I communicated my disappointment to the front desk. Fortunately, I was speaking to the the assistant manager at the time, Karla P., and she worked some magic for us. Andaz, though a boutique hotel/club, is part of the Hyatt family and has a big sister hotel (Manchester Hyatt  with 1,600 rooms!) next to the San Diego Convention Center where our conference was being held.

In addition to getting us a room at the Manchester Hyatt, Karla also gave us free buffet breakfast and comped our room for the 1 night at Andaz. Overall not the smoothest hotel stay, but Karla did her best to fix the problem. After the conference, Karla took the extra step of calling me to see how our stay at the Manchester went. I would give 5 stars for Karla if I had the option.

I'm giving 2 stars based on my experience. If you are a twenty-something person and looking for the hot club scene (even the taxis knows about the club), then this is the hotel is for you. Otherwise, research a bit more for a quiet and family friendly hotel.

30/04/12 | Link | Rating: 2.0
136. Sarah M.
This place is seriously hip and has a great happy hour! $5 premium cocktails from 5-8pm, great view, interesting super chic seating. It transforms by night into a super hip club like scene but in the evening its very chill and a nice place to watch the sun set.

21/09/12 | Link | Rating: 4.0
137. Nina V.
This review is for the rooftop bar.  Result:  3.5 stars for my experience. Amazing view, but rather small in square footage to accommodate people.  Drinks are rather pricey, but remember, you are paying for the ambiance.  Great for soaking in the view of the city - day or night.

14/06/12 | Link | Rating: 3.0
138. Liz C.
We stayed here for three nights on our honeymoon!
Our room was beautiful!  The bed was so comfy! And they gave us a complimentary upgrade to a king room! The glass enclosed bath/shower is amazing!  Perfect for newlyweds!
We had a great view!
The pool is amazing!  The rooftop is amazing!
 We loved the wine bar!
They treated us like royalty!!  
Thank you Andaz for helping to make our honeymoon so amazing!  We really enjoyed our stay with you!

10/02/13 | Link | Rating: 5.0
139. Aaron B.
I was fortunate enough to stay at this hotel several times during September and October. The hotel is gorgeous, the rooms are like no other and the amenities/nightlife are some of the best in the city. The check-in process is uniquely performed over iPads and you are offered a glass of wine while you wait.

Each stay, I received a Loft King room which consisted of 680 sq ft of pure bliss - hardwood floors throughout (including the bathroom), bar area, separate work/living area with 42-inch plasma, awesome iPod docking station and super comfortable king bed with a 50-inch plasma. For someone on business, it was great to stay in a place that resembled something other than a standard hotel room. Unlike other hotels, much of what was included in the bar (except for the booze and selected treats) were complimentary. The décor is modern and tasteful. The bathroom was huge with contemporary all glass vanity, glass enclosed shower and easily the most comfortable towels and robes that have ever touched my skin.

Included with my room was four VIP wristbands to the nightclub on Thurs, Fri and Saturday nights. The party is truly the best on Saturday nights with beautiful women everywhere. The drinks are, unsurprisingly, very expensive but the atmosphere leaves little to be desired. You can spend your time under the stars at the rooftop bar or dancing to local beats in the basement nightclub. Both are equally amazing.

The rooftop bar is luckily open on all other evenings which makes for a great spot to unwind after a long day and enjoy views of downtown San Diego. The hotel also boasts a great wine bar with 88 wines on tap. The drink system is very innovative, relying on a gift-card like system that you deposit money onto. Every morning, I would wake up excited to visit the Quarter Kitchen for what I'd consider a delicious meal and some of the best service in town. I was fortunate to have the same waiter every day which made for a much more enjoyable experience. Unfortunately, I did not experience the same level of food or service quality at dinner. My entire party became ill after our dinner meal which was unfortunate considering how amazing they performed breakfast. The restaurant, like the hotel, is very modern and posh.
I was able to check out the fitness center which was a dark room on the top level near the bar/pool area. The equipment was like new and equipped with the usual accompaniments - water, towels, headphones, magazines, etc.  

One other point to mention is the "shuttle" service they offer. When the valet is fully staffed, they are more than willing to take and pick you up anywhere in the city in one of two Cadillac Escalades. This service was great and used often.

I had an amazing time on every stay and cannot wait to return!

13/11/11 | Link | Rating: 5.0
140. Andrew S.
Great great great that what I can say!!

18/01/13 | Link | Rating: 5.0
141. Dan E.
If you're looking for a sleek and sexy room and experience this is the place!  Located in downtown San Diego right in Gaslamp this is the perfect location.  The rooms were a tad small but the modern decor and exposed shower was a nice touch.  It was pretty busy on Friday and Saturday night as the clubs there are extremely popular.  The rooftop was sweeeet!  Lots of good looking people doing their best to impress!  I took my wife here for an adult get away and it was the perfect place.  It was walking distance to Bars, Restaurants, Ball Park and Mall.  If we didn't want to leave the Hotel for anything we didn't really have to.

The guy monitoring the line for the club was kind of a douch.  Since we were staying there I had all access but when i had met up with a few friends he gave us a hard time.  Not saying i exactly blame him becasue it was super busy and he probably deals with a lot of idiots.

If you're traveling with kids this is probably not the place for you!  Very similar to Vegas...

31/08/11 | Link | Rating: 5.0
142. Hiep N.
Legit Modern Hotel!
Valet only: annoying and expensive $35 a night
The area right outside the hotel is kinda rundown and ghetto. The views from the 5th floor are horrible.

Everything is super modern. They don't even have a front desk, employees walk around with iPads and headsets.
The guest rooms have exposed showers.
The bathrooms are sleek and really clean!

21/09/11 | Link | Rating: 3.0
143. D J.
nice hotel prime location if you like to party the service was great no problem they have a roof top club great views of dowtown san diego rooms are nice size  overall great hotel recommended

13/08/13 | Link | Rating: 5.0
144. Laura B.
Staff was amazing.  I wanted to especially thank Ari from the front desk who totally turned our vacation karma around.  She was amazing.  Loved the valet folks and everyone that ran the elevators.  Staff was all on-point, all the time.  We used all my Hyatt Gold Passport Points to stay here and it was worth every point.  My only caution is that it is rather loud so if you are looking for a quiet stay, this is not the place but we were looking for a fun Vegas type experience in San Diego and the Andaz San Diego delivered that AND then some!!  Thank you!!

25/02/13 | Link | Rating: 5.0
145. Julie N.
Andaz San Diego is-in one word- SEXY.  

This will probably be THE most glowing review I have shared thus far. I already fell in love with Andaz with Wall Street, though, the vibe at ASD is completely different. Wall St is eclectic, modern, and innovative. San Diego is just SEXY.

Plain and simple, this hotel is a hands-down ,amazing destination for lovers. Everything from the ambiance to amenities showcases that this is the place to be. Really, who cares that it is located in the heart of Gaslamp---you won't ever have to (or want to) leave the hotel, or your room for that matter.

True to Andaz style, as soon as I arrived, the service was top-notch and so inviting. The lobby was spacious and hip, and you could see happy hour starting at the wine bar too. Along that note, M-F, 5-8pm, wine tasting 5 for $5.

SUPER HAPPY to be Diamond with Hyatt--I had told a friend earlier in the week that I wanted this one room I saw online, and to my absolute delight, that's what they upgraded me to. The Executive King Suite is beautiful, gorgeous, and enticing. Upon entering the room, surround sound music was playing - Sade and Kings of Leon welcoming you in. *Sigh #1*

The king-sized bed with wooden canopy and  oversized pillows bordered by  double-sconce//dimmed lighting- *Sigh #2*

Overlooking that bed is the couples shower- one waterfall faucet, another angled, two adjustments, perfect temperature- who needs a tub when you can stand....if you know what I mean. *Sigh #3*

Seven mirrors *Sigh #4*

Full bar down to the grey goose and jack daniels, wine bottles. "Booty parlor intimacy kits" (translation sex toys and other things to keep you and your partner entertained all hours of the night). Speaking of 24  hours, delectable menu for when your appetite has been....earned. *Sigh #5*

Huge, fuzzy, cozy matching couples robes (even if you're too short like me, given the vibe of the room/hotel, it wont matter if its dragging on the ground for long anyway since it wont BE on very long either)!. *Sigh #6*

At first, I was kinda put-off that there was no spa.  Then I saw the rooftop pool, full bar, and lounge area with fire-pit that is so intimate and relaxing, the spa-less irritation is immediately erased. Cabana's, loveseats, not to mention the gorgeous view of downtown is simply enough. *Sigh #7*

And to top it all off, as usual, the most crucial part of any hotel stay for me is cleanliness. Not one hair anywhere, not one smudge, or water stain on counters. I cannot speak anymore highly of any hotel in recent memory.

Andaz SD is the pure illustration of sexiness, sultriness, and serenity.
I won't be staying ANYWHERE else next time I'm in the area.

SEXY. SEXY. SEXY. *Sigh #8*

19/05/11 | Link | Rating: 5.0
146. Brian F.
I stayed here for business and it lived up to my expectations based on previous reviews. Staff was very friendly and I was offered a drink upon checkin. The room came with a well-stocked bar and almost all of the nonalcoholic items were complimentary. I did find a couple of things to be a little strange. First of all, the room had no drawers. I ended up putting items that could not be hung up on a shelf on the top of the closet.  More puzzling was the giant glass wall that separated the bedroom area from the rest of the room. There was very little space between where the wall ended and the table under the TV began. I kept imaging myself walkimg into the wall, especially half asleep. I will say that everything looked clean and modern and both the sheets and mattress were very comfortable. While the room had enough space for 1, I think it would have been cramped for a couple.

My parents came out to join me at the end of the trip and stayed in a larger room. Their room was similarly furnished with one important difference - there was a glass enclosed tub/shower in the middle of the room and no, it was not frosted glass. I would have felt like an exhibitionist, although my parents said that the glass fogged over when in use, so it wasn't much of an issue for them. It did strike all of us as a little odd though.

When a couple of issues came up (thermostat not working) they were handled quickly and courteously.

The rooftop lounge and pool were very nice. You could see the baseball games on the big screen in the stadium. I would recommend bringing your own beverages - a thimbleful of Bailey's cost $12.

Noise from the club was not an issue for me, but my parents heard it in their room.

Nice hotel if your young and want to go clubbing. Probably a little too much for me.

17/10/11 | Link | Rating: 3.0
147. Stephanie P.
Hotel is nice. The rooftop view is nice. The food is whatever. I'd stay here just because the hotel is nice and it's near all the bars.

19/09/12 | Link | Rating: 3.0
148. Alyssa L.
The Andaz in San Diego's Gaslamp Quarter was an amazing hotel! The location is perfect-in the heart of downtown San Diego. You can walk to a Starbucks and tons of other restaurants and bars. The roof top pool and bar were paradise...without the sand! The staff was one of the best I've ever experienced. From Rueben, who checked us in, to Brian our bartender...and every single one of the valets - we got excellent recommendations for breakfast, dinner and everything in between. Seriously, staying at this hotel will guarantee an amazing vacation! My husband and I loved staying here. Our only 2 complaints, as small as they are, were that there was no full length mirrors in the room. (Ok, that was my complaint.) And it seemed like the wine bottles in the wine bar machines were always empty. Other than that, everything about Andaz was perfect!

19/03/13 | Link | Rating: 5.0
149. B S.
If you are going to San Diego for a party, this is definitely the place to be. The rooftop nightclub is hoping until the early morning. However, if you are looking for a hotel to get a good night's sleep, forget it. Even in your hotel room it sounds like you are sleeping in the middle of the nightclub.

The service is above and beyond. The hotel is very clean and updated. The rooms are small but I liked the glass wall on the shower.

The food is excellent. Delicious, healthy food.

09/04/13 | Link | Rating: 4.0
150. t.n. t.
I am ashamed that I am able to review this place, as it is far from my "style", but  I must confess that I have a secret fetish for anthropological observation of human sexual behavior in obnoxious venues:) Andaz proved itself worthy of observing. It was like watching mating rituals on Animal Planet!! Who could ask for more on a lazy Sunday afternoon.

San Diego's finest singles came dressed to impress for this modern and funky roof top pool/ day and night club. Overly masculinized men attentively stalked, assessed and attacked their prey, or should I say sacrifices, as the prey seemed willing to be devoured. The poolside scene became more entertaining with every glass of champagne. While service and ambience was up to par, I don't think that I will be back.  

Service was excellent, although it appeared that the patrons had little appreciation or respect for such a rare commodity.

The hotel itself has great views of downtown from the rooftop club. The hotel rooms are adorable, sexy, and quaint. While I am sure romantic for some, watching your love interest take a shower from bed might a bit much. I really don't have the desire to be admired while washing my nether region.  A little too old and private for such a peep show.

Overall, pretentious, ostentatious and fake come to mind when I think of Andaz. If you look the part, you will be treated like royalty. If you are just human and don't need others to justify your value or existence, please go elsewhere! And if you do go, please tip the service and say thank you.

07/08/11 | Link | Rating: 3.0
151. Temenah C.
We recently stayed at this hotel for a bday and checked out the wine bar and club also. From the moment we checked in, the valet staff was very attentive and friendly. When we checked in, Rosa assisted us very quickly and had given us directions to the nearest mall and other info about the area. They also comped us 2 additional free entries into the club (I didn't ask for them, they offered when I reserved the room). The lobby was very sleek and ultra modern. They offered complimentary wine and water while we waited to be checked in. Also, they don't stand behind the desk while they help you so I didn't get a pretentious-this-is-san-diego attitude.

We stayed in the Loft King which was amazing! I'd definitely upgrade to this room versus the standard room. The sodas, water, and juices in the mini bar were free.

We went to the wine bar where the bartender was very helpful. Ive never seen anything like this at any other place. It was really cool and I highly recommend it!

Our room was near the elevator but surprisingly it was very quiet.

The only suggestion I would make is regarding the valet price. $30 for overnight parking is excessive and I feel if you're staying at the hotel that should be reduced. Other than that, very impressed.

28/03/10 | Link | Rating: 4.0
152. Joshua T.
First things first, my partner and I stayed at this hotel on a Sunday night, so I can't speak to what the hotel is like when the nightclub upstairs is bustling.

The service:
Great check in service.  You can tell right away that the hotel really cares about customer service, because the people at the counter were incredibly attentive.  They hand you a glass of wine (which was not half bad, by the way) and have you checked in quickly.

I reserved a XL King room.  I was a little disappointed that the ones on the second floor, where we stayed, didn't have the glass shower that was mentioned in the booking (for a more romantic weekend).  However, given that there were many windows in our corner room and we were only on the second floor, I can understand that most people wouldn't want the whole neighborhood to have a peep show.  

The room was huge.  The bed was comfortable and lovely.  I loved the fact that there were a selection of free snacks (a chocolate bar, some chips, soda and bottled water) as well as a fully stocked mini bar.  I also loved the fact that the internet was free.  I don't understand why you can get free wi-fi at a motel six, but some place like the Omni in San Francisco charges you $10/day for their internet.  Glad to see that the Andaz understand what being a premium product is all about.  

If you book the room and the parking as part of a package, you save a bit off the $35 fee, I think the parking package was only about $15-20 more expensive than the room itself, not bad for full service in and out valet.  

Honestly, after staying here, I'm pretty sure I've found my San Diego hotel.  I used to stay at the Hyatt in La Jolla, but from now on I am going to stay at the Andaz, the location and facilities are perfect

26/11/12 | Link | Rating: 5.0
153. Peter M.
Amazing service!! We stayed here from a Sunday through Wednesday recently, and while the service was outstanding, the hotel really wasn't worth the price. I imagine we could've gotten as nice a room elsewhere for less. I don't regret the Andaz, but it's somewhat of a splurge.

18/03/13 | Link | Rating: 3.0
154. Barron S.
I've always had incredible experiences at the Andaz. Truly a world class establishment for all intents and purposes. The Star Suite was an especially memorable experience!! Every time I visit, I know I can count on great service! A few extraordinary employees at the Andaz: Matt from valet- he's a Peninsula-level employee in professionalism and character. He always goes far above and beyond when I visit; Jeremey from Ivy- a very experienced, professional doorman which is becoming, unfortunately, a rare breed in San Diego; Tim B. From Ivy- another incredibly professional and experienced individual; Spencer from Concierge- very well connected and personable individual! And those are just a few I can think of, off the top of my head!! If you wish to stay at a hotel that prides itself on guests' satisfaction, look no further than Andaz San Diego.

Complimentary non-alcoholic refreshments in the lobby and in the room and a coutesy car service really, REALLY set this place apart!!

04/11/11 | Link | Rating: 5.0
155. Jennifer G.
Had my wedding here...

Mixed reviews.  Hotel staff = amazing.  Chef Brian = Amazing.  Food = Amazing.  Location = couldn't ask for better.  Catering Manager = Amazing.  Event planning MANAGER Anita = Amazing.  Event planner (to remain nameless) ... HORRIBLE!!! If it hadn't been for everyone else in the hotel working so hard to overcome her incompetence my experience would have been ruined.  

As far as San Diego venues go... it's still awesome.  Just make sure you either get a competent planner on site, or have YOUR planner do all the communicating with them.  

The food was awesome, and I am still getting complements.  Overall, my guests and I had a blast.  We did a ton of events at the hotel over 3 days and with so many friends and family staying in the hotel it was really fun.  I felt like I had a destination wedding even though my husband and I are both born and raised in San Diego.

30/11/11 | Link | Rating: 4.0
156. Vilavanh S.
Trendy & Luxurious!

I stayed here for my 28th Birthday. My friends and I got bottle service at the Ivy Nightclub and a hotel room to celebrate and safely lay out heads at the end of the night. Upon check in, I was greeted immediately and provided absolutely wonderful service. I've been in the service industry for years, so I have learned to appreciate exceptional service when I receive it. We wandered the streets of downtown and everytime we went in and out of the hotel, every employee was generous and asked questions about our stay to ensure we were happy. When we were ready to hit the club scene, we went downstairs and they had my information ready and provided my party with wrist bands immediately and we had the best section in the house. Some of our friends left the club to go to the hotel room due to pre-party intoxication and we only finished a quarter of our last Grey Goose bottle. Before I left the club, they asked if we wanted the remainder of the bottle sent up to our room (I had no idea that was ever an option). 10 minutes after we got into the room, the bottle arrived and the party continued...

Awesome place! Luxurious rooms, exceptional service and well worth the money spent.

28/12/12 | Link | Rating: 5.0
157. Cinthia G.
My husband and I stayed one night (Saturday to Sunday) at this hotel. Check-in was at 4pm which I wasn't a big fan of, but it worked since we'd made plans to visit the San Diego Zoo for the day. We arrived and had valet take our car (extra charge for that) and checked in. It has very modern decor with plenty of staff to offer help/suggestions for local restaurants or places to visit. Our room was on the 4th floor and although it was small, it was nice. Everything was clean and well taken care of in our room. The bathroom/shower was great and they provided a well stocked fridge with drinks and snacks. They had complimentary items as well as items for purchase. The bed was super comfy and they had a big flat screen TV with plenty of channels to browse. I ended up forgetting some random toiletries and had housekeeping bring up what I forgot (hair brush, toothpaste, q-tips) and they were complimentary! My only complaint really (and probably only because I'm a light sleeper) is that the bars adjacent to the hotel were really loud. People fighting, yelling, laughing, police car sirens, etc. throughout the night. In the morning we went up to the roof top restaurant & lounge and had breakfast. It was beautiful. It has a great view of downtown with huge fire pits to sit by. A decent sized pool with plenty of lounge chairs. Overall our stay was cool, I'd recommend it.

19/09/13 | Link | Rating: 4.0
158. Patrick w.
There are a lot of good reviews on here for the Andaz, and they are true, but the hotels is pretty pricy, and I felt for the price, there were some important things missing.
1. the bathroom had no towel racks, so after my girlfriend and I took showers, we had to step over wet towels on the floor the rest of the night.
2. The rooms are very small and so are the bathrooms.
3. The "upgraded" room with a view, was only a view of the loud dirty street.
4. There are no chairs in the room
5. The night club is very loud all night long.
6. I got mixed service, I had to call a number of times to get my complementary drink, they also messed up on my room service order and only brought half of what I ordered. The door man held the door 50% of the time.

04/01/12 | Link | Rating: 2.0
159. B M.
Amazing hotel staff (Alison, Matty and security staff), they made my birthday memorable. Beautiful and clean room! And the most comfortable bed ever. In addition to all of that, the room had so many complementary items and KEURIG which was extremely thoughtful. Bright, modern, well furnished  and spacious.This is the place to stay in San Diego. Definitely coming back.

06/04/13 | Link | Rating: 5.0
160. Avi B.
Love it, I stay here when I came, and when I visit San Diego, I always go for the rooftop experience.  Drinks pricey but strong, and the rooms are really nice, almost pimp!

07/04/13 | Link | Rating: 5.0
161. E. H.
Stayed here in June for one night with my boyfriend, booked through their website using my AAA and received a discount and free breakfast for the two of us as part of the deal on the Hyatt website.  

Hyatt now offers online web check-in where you can check in online starting at 9:00am the day of arrival.  You can tell them if you want early check in and let them know your estimated time of arrival and they'll email you when your room is ready (pretty convenient and I guess guarantees that you won't be "overbooked?).  When we arrived there were no other guests in the lobby so no wait for us, but they did offer my boyfriend the complimentary drinks while he waited for me to confirm our room which took all of 5 minutes for her to swipe my CC and give us our room keys.  

We stayed on the 2nd floor with a view of F street, which I was happy about given the negative reviews on noisy upper level rooms.  At night we still had street noise and could hear the club upstairs but nothing that woke us up or prevented us from sleeping.  I think given the area of the hotel, even with the double pained windows, some noise is expected.  It didn't bother either of us in the least though.  

The room was very nice.  Booked the Executive King which has the exposed bathroom.  Clean wood floors in the bathroom, and clean carpet in the room.  It was fine for us since we're a couple, but obviously, a family or group of friends wouldn't want a room like that.  I'd say an average size hotel room, but it was fun/sexy, I'd definitely book this room again.  Free drinks/snacks from the mini bar, and they even offer some off the wall items you can pay for.  (Lipstick vibrator? haha).  If you don't mind paying for the extra stuff, the mini bar had pretty much anything you'd need to have a good time, drinks, snacks, etc.  Comfortable bed with plenty of pillows, a phone by the bed and at the desk for convenience.  

The rooftop bar was ok, having been to the Standard in LA, I'd say the Standard is better in terms of people watching, more cougars at the Ivy than the Standard, lol!  I don't know how much they charge because we got our wristbands downstairs at the front desk.  Either way, I think the rooftop club is fun, just depends on what kind of atmosphere/people you prefer to party with.  Nothing negative to say about it though.

All the employees were super nice, always asked if we're enjoying our stay and if we were happy with our accommodations; everyone from security to valet to the host/hostess asked us so I guess it's all part of their job.  We were made to feel very comfortable and welcome, did not encounter one rude person all weekend.  

All in all, this was an amazing boutique style hotel.  I'm glad I booked this over the W and the US Grant, which were my two other options.  The Andaz is in the perfect location, walking distance from a mall (Horton Plaza?), shops, restaurants, and so much more.

27/06/10 | Link | Rating: 5.0
162. Justin H.
My wife and I stayed here for four nights in April 2012.  Knowing nothing about San Diego, I found this hotel by going to the SD tourism website and sorting the hotels by star rating and alphabet.  After looking through the Andaz website and browsing some reviews around the web, we went ahead and booked it.  The modern & trendy look from the photos was appealing, but it seemed very reasonably priced for the amenities offered.

Then as the travel date approaches I start seeing more and more reviews giving me trepidation that this might be the worst hotel experience ever.  Reports of loud music at all hours, drunken club patrons partying in the hallways of your floor, staff that couldn't care less about you if you weren't wearing LV or Prada. Truth told, I think all of these negative criticisms were way overblown.

I found the lobby staff to be very kind and helpful. Yes, it appeared that the guys had their hair "done" in expensive salons as opposed to "cut" in barber shops, but I didn't detect any of the elitism spoken about in other reviews.

Our room was on the fourth floor, NW corner. Music from the club (only open Thurs, Fri and Sat) was a faint hum - not disruptive of sleep. You could obviously hear noise from people on the street; the hotel is only 6 stories and located in a night life area. So we're talking the occasional "WOOOOOOOOO" of a drunken imbecile, and some car horns. Just being on the fourth floor was enough of a separation from the street that it didn't disrupt our sleep. We both slept quite well every night. Our room was an "XL King" which had a nice size to it, plenty of drawers and closet space. The shower was in the bathroom, not the living room as expected from the available photos. That might be related to the "XL King" floor plan, or the fact that we had a corner room...not sure, and there's no way to tell except by calling ahead to find out. But is it really that big of a deal? I'd imagine you're not sharing a bed with your business partner or golf buddy.

I really enjoyed not having to pay extra for WiFi, and a really nice touch was the free soda, water, chips, chocolate bars, granola bars, trail mix, and K-cups - restocked every day based on what you used.  That was one of the best creature comforts I've ever encountered in a hotel, and much appreciated.  The rest of the minibar items were associated with charges, of course.

The rooftop is very scenic.  Had a wonderful breakfast at the outdoor cafe, though you definitely pay swanky hotel omelette prices.  They do offer a room rate that includes breakfast and that would not be a bad idea...but fear not, there are restaurants within walking distance as well. Broken Yolk is just a couple blocks down the street. We avoided the roof on club nights...a little intimidating for us midwest medium-sized-city folk...but we did go up for cocktails on a non-club night that were well made by friendly bar tenders. Too bad we were there for the only week in San Diego's history where the temp was consistently in the 50s, or we would have spent more time up there.  We did not try the japanese restaurant or the wine bar on site.

While I would admit that you'll probably feel out of place if you plan on walking through the lobby in sweatpants or otherwise dressed like a hopeless tourist...I found this hotel very accessible and welcoming despite the elitist vibe that some other people have mentioned. The people lined up for the club were heavy on hair gel and lip gloss. Think Jersey Shore, only the other coast. We had absolutely no problem zipping right through the door and onto the manned elevator just by showing our room key. On one occasion a greased up douchebag tagged along beside us onto the elevator, thus sneaking his way up to the club after we got off (the rope is at street level, not on the roof). I still regret not calling him out in front of the bouncer because of the entertainment it would have brought me.

We would be likely to stay here again, though I'd be interested to see what Hard Rock had to offer on our next trip out there.

P.S. Make a dinner stop at Bencotto Italian Kitchen when staying in San Diego.

26/08/12 | Link | Rating: 4.0
163. Sean C.
Though we live in North County, my wife and I took a mini vacation downtown and stayed here.  It was an awesome experience - full of romance and fun!  The suites are lovely (and a little erotic with the glass showers placed in the middle of the room), the rooftop bar was killing it Saturday night, and the in-house sushi restaurant made for a great dinner.  The staff is extremely helpful here - it's my belief that their mission is to make everyone feel hip and cool, whether they they look it or not.  The downstairs nightclub was also a blast, though the wine bar was pretty dead.  If you are looking for a romantic getaway within walking distance of pretty much everything in the Gas lamp district, Andaz is perfect!

27/06/13 | Link | Rating: 5.0
164. Jessica L.
My husband and I came here for our honeymoon. We were at the Hyatt Regency in Huntington Beach first and it was amazing! Then we got to this hotel and what a joke. We didn't know who worked here and who didn't. We tried to order drinks and food on the rooftop but could never find anyone who worked there. We were very surprised because when we were at the Hyatt Regency the staff was always available and hospitable. The good thing is that we saved a lot of money by not wasting it at that joke of a hotel. My husband and I are surprised that the Hyatt can be so different from one location to the next. We had no problem spending an extra $700 at the hotel we were at in Huntington Beach, but was glad that we didn't give any extra money to the Hyatt Andez. Their staff needs a reality check and needs to realize how much extra money they are losing out on. Also, I know this hotel is supposed to be "modern" or whatever, but uniforms of some sort would be nice to help distinguish guests and employees.

11/06/14 | Link | Rating: 1.0
165. Sin D.
If you're down to party then this hotel is for you!

The rooms are clean and comfy. The staff are professional and accommodating.

Generous amount of complementary snacks and drinks in the rooms (the snacks inside the bin are included. Alcoholic and energy drinks are excluded).

If you can't or too lazy to walk to the liquor store, different kinds of liquor are available in the room for your convenience, for a price, of course. Goose is $70 for a (275ml?) bottle.

If you're feeling naughty, sexy accesories are available in the rooms, at a cost, for your pleasure (condoms, edible thongs, massage oil, etc.).

Chill on the rooftop by the pool in the afternoon with some food and drinks, which were both better than I expected. Then party at night - all without having to leave the hotel.

As a guest, you get bracelets (2 for a single room, 4 for a double) that will get you into all 3 clubs inside the hotel without having to pay nor wait in the ridiculously long line. The rooftop is where it's cracking.

It's like partying at a rich kid's house. You can get trashed and KO just a few floors down.

10/09/11 | Link | Rating: 4.0
166. Yvette S.
Came here for a girlfriend's 30th birthday and it was great. Atmosphere was good, DJ was amazing, they had these awesome neon dancers above the DJ booth it was a good club vibe. Had a blast would definitely recommend for birthdays, outings with a group of girls. Drinks were good & typical $.
There was a random assortment of clubgoers here however, from middle age (late 20's- 40's) but still was a good experience.

21/06/12 | Link | Rating: 4.0
167. Erika P.
I stayed here the night before and the night of my wedding in July 2011. Everything about the day was absolutely perfect...with one exception, staying at the Andaz. We paid for early check in and were not able to check in until AFTER their normal check in time, which is a very late 4pm. The staff was nice and kind, but they did not follow through with their promises. I expected that after bringing guests to stay in more than 10 of the rooms at their establishment AND it being the most important day of my life, I would get service that was above and beyond exceptional. Well, I can honestly say I have received better, more timely and accurate service at Motel 6.

After a magical ceremony and amazing reception in Balboa Park, we returned to our 1st floor suite (after requesting a higher floor upon reservation) to find the room had not been cleaned. There was still breakfast stuffs from that morning, trash and dirty towels and the bed was still as it was when I had left early that day. This is most upsetting because I had spoken with the maid personally and asked that she please return at a specific time, once we had left, to get the room prepared for the bride and grooms' return. My Maid of honor had also spoken with the front desk to see that the room be cleaned and perhaps given an extra special touch, being it our wedding night and all.... Well, in my white gown, I ended up cleaning the room myself. Not the most romantic thing ever.  

The room it self was nicely decorated, though very very dim for getting ready.  The bathroom floorboards were coming up and several of my bridesmaids and I tripped or snagged a toe on the floor.  The sink sprayed all over the bathroom and left huge puddles of water on the counter and floor.  There was no where to hang towels, so they had to be left on the floor creating an unsightly mess.  These things, in addition to the less than fair service left me feeling like a sad, big eyed puppy about this "luxurious" hotel.  Far from the Ritz, the 4 Seasons or your basic Ramada.  For $800, I expect cleanliness, functionality and follow-through...none of which we experienced on our most special night.  =(  

It is a good thing we got superb, out of this world service on our honey moon in a 3rd world country...because the Andaz sure as hell let us down, big time.

27/10/11 | Link | Rating: 1.0
168. Carolyn L.
A lovely downtown San Diego hotel. A place I could come to whenever I need a place to stay in the area.

We came here for new year's eve weekend. Check-in was a breeze. No counters! Gotta love that.

Our room was one notch up from the standard king which was a perfect size considering the urban location. Beware the glass shower that is exposed to the rest of the room. It can be a sensual heaven for couples, or an awkward situation if you're not that close with your fellow traveller.

The decor was lovely and modern as expected. The storage space is limited considering its urban location, so don't expect lots of space to unpack.

When we headed out, the guys manning the valet station always made light conversation about our plans for the day and if we needed directions. A few nights for dinner, they pulled the Andaz Escalade around and drove us to our restaurant upon seeing the sky high heels I was wearing. Their service certainly left a good impression on me.

All in all, a great experience. I would definitely come back again. Especially to see their new restaurant open!

20/01/12 | Link | Rating: 4.0
169. Lily M.
I don't understand why there are so many negative reviews? This is one of THE best hotels I've stayed in. I didn't pay for it but the hotel stay was remarkable. PLUS complimentary mini bar snacks! (How many hotels offer that huh?!) The hosts were super friendly and helpful. (They recommended great eateries for us!) I felt welcomed from the moment I walked in to the very end.

Rooftop lounge was awesome.
(View on top was awesome!)
Drinks were awesome.
People were awesome.
Neighborhood was awesome.
Quarter Kitchen was awesome.

Only one con that I noted. From the room I stayed in, you can hear the music blasting from the rooftop lounge at night into the late hours...I'm a heavy sleeper so this doesn't really bother me at all.

I came here for the weekend and I spent about 75% of my stay in the hotel cause that's just how AWESOME this place is. This hotel is not meant for people trying to find a relaxing time cause this is THE party hotel. ;)

08/08/10 | Link | Rating: 5.0
170. CL M.
We are looking into having a great time in Downtown San Diego this March. We stayed at the Andaz last year (same time) and had a great time. The staff was outstanding they help accommodate my family and friends from out of town to celebrate my husband's birthday.  We had 4 rooms and everyone loved it.  We would like to stay at the Andaz again this year to  celebrate a bachelorette/bachelor party but the rooms have gone up $$$. We are looking at getting 4+ rooms, does anyone have any other ideas for great hotels in the downtown area.

14/01/14 | Link | Rating: 4.0
171. Misty S.
Sam C.'s review below is spot on. My boyfriend and I stayed at the Andaz this weekend hoping to have a quiet, relaxing getaway. Instead we felt more like we were staying at a hotel in the middle of the Vegas strip. It is so loud (we stayed on the 5th floor, there are only 6 floors) and there are constantly drunk people screaming in the hallway from 12am to 4am. The rooms smell like cologne (cheesy cologne) but are comfortable and clean. You get a few free beverages and snacks, and the staff is very friendly. We asked for a wake up call that never came, and turn down service, which we also didn't get. This hotel is right next to all the nightlife of downtown San Diego, so stay here if you're into loud, scantily-clad 20 year olds and night club music thumping all around. It's a comfortable enough hotel in a pinch, but we won't be staying here again.

03/03/13 | Link | Rating: 3.0
172. Marella M.
I stayed here for business  and it's a nice hotel, but definitely geared more for a twenty-something crowd.  The rooms are clean and well-kept - but on the smaller side and the glass shower stalls in the middle of the room are a bit much.  GREAT conversation starters, though - I must say!  

Nice staff - great customer service
Convenient Location - Downtown & Starbucks right down the street
Conference rooms were conveniently located and set up
Food/catering for conference was good
Rooftop was nice

REALLY geared toward 20-something crowd all the time.  Would have been nice to have a little more mellow music in the morning for breakfast.  Club music at 8am wasn't ideal or perceived as professional

Maybe a nice happy hour with jazz or wine tasting (even for fee) during business meetings could be a suggestion?  I REALLY like the location and the customer service overall.  I LOVE the location and think the facility itself has a lot to offer to a larger target audience.  During the day - business professionals - after 8/9pm - your bread & butter college audience.

30/05/13 | Link | Rating: 3.0
173. Jonis M.
Top reasons this hotel sucks.

1. Parking
Not really THAT big of deal. Pricey at $35/night. So a total of $70 for two nights. They try to sell the benefits of in and out privileges. Really? Thankfully gaslamp has plenty of  other parking lots with reasonable prices ($10/night). So like I said parking is not THAT big of a deal....its an easy fix. But just inconvenient.

2. Hotel rooms
Rates for a regular room are $200+/night. At that rate, I expect 5 star quality. We booked a king room. We walked into a room with a queen bed. In addition to that, the room was only slightly larger than the bed. Seriously no floor space. Every single wall is within arms length of the bed. Towels were rough and gross. Blankets were not warm at all. Space is small and super uncomfortable. I would not stay and "relax" in the room....feels like the walls are closing in. Bathrooms are nice. But that's it.

3. Hotel staff
Horrible. Without hesitation. Hands down the worst I've experienced. This is actually the #1 reason I would not come back or refer friends/family. From check-in to bell boy to elevator operator (yes, elevator operator), housekeeping , security, everything. As you enter the hotel several ladies greet you. And its not nice...its overwhelming and their welcome is not sincere. Elevator operators have little man syndrome. Your job is really not that serious..so relax. They wouldn't let one of the girls in our party back up without a key less than 5 minutes of her coming down. She left her cell phone upstairs and the front desk wouldnt call our room for her. She didn't have her purse or shoes so had to walk to another friends hotel barefoot in the middle of the night. Jerks.

12/01/12 | Link | Rating: 1.0
174. Cecilè C.
only place in the Diego that has a HOT club on the rooftop.

15/02/13 | Link | Rating: 4.0
175. Rache J.
My husband and I stayed here celebrating our anniversary.
Check in was made a breeze by a gentleman greeting us with his iPad like device. He gave us wonderful instructions on getting into the ivy rooftop club and was very helpful.
Everyone we encountered from bellman to elevator attendant were friendly.

We walked  into our room and there was champagne and chocolate strawberries waiting! Make sure you mention celebrations because they sure take them seriously at the Andaz!
After asking if they had a shuttle service the Concierge arranged a complimentary escalade to take us to the theatre so we would not have to walk the 5 blocks.

Complimentary newspaper, snacks, sodas, water, juice and coffee was a treat!  
They had an amazing in room bar.

Room for improvement:

*Late night Room service quality was horrible. Ordered a patty melt/French fries/ macaroni and cheese gratin. Mac n cheese had no flavor, patty melt burger and cheese on it was burnt. We took 3 bites and couldn't eat the rest.  I wasn't expecting a gourmet meal but for $35 and the experience we had had so far it was unfortunate.  We were starving at 12:30 am after enjoying the nightclub upstairs. Don't waste your money!!

*robes/towels were very stiff and not soft ...need to use some fabric softener :-)

*I had a hard time finding an outlet to plug in my phone charger. Finally had to crawl under a desk to plug it in.

All in all a wonderful experience and we look forward to returning!

01/09/12 | Link | Rating: 4.0
176. Jen S.
Decided to stay one night at this hotel after the disasterous stay at the Grand Hyatt.  What a huge difference!  This is a renovated hotel in the middle of the Gaslamp district.  Super easy online check in and check out  completely speed up the process once you are at the front desk.  If you do have to wait, there are free drinks and snacks at the front desk.  I didn't mind the check in process too much since the front desk clerk was a super cute blonde.  

The decor of the hotel and its rooms is modeern and sleek: glass showers, flat screens, speakers in the bathroom, and plenty of dark wood.  The hotel also provides free coffee, tea, water, soda, and snacks in all the rooms.  Plus free wifi!  There is a nicely outfitted workout room on the roof along with a rooftop lounge, pool, and cabanas.  On the ground floor is a restaurant and bar that doubles as a night club on the weekends.  VIP access to the club comes with any room.  It is a really all around nice hotel to stay at if you have bussiness in the area or just on vacation: lots of amenities, convenient, and comfortable.

The only downsides to this hotel are the size of certain rooms: single queen rooms are on the smallish side, and the distance from the conveention center: it's about 4-5 blocks away.  These drawbacks were completely outweighed by the benefits and I will definitely stay here in the future if the need arises.

25/10/10 | Link | Rating: 4.0
177. Sean R.
So well done. Attention to detail in from the lobby to the room was so well done, I found myself searching for the next fun surprise in our room. Gabby checked us in, and was exceptionally friendly and helpful. Jeff at the pool bar was great, and gave some great ideas for night life. The glass wall between the sink bathroom area and the bed was a nice, sexy touch. Well done, andaz.

03/02/14 | Link | Rating: 5.0
178. Lauren M.
Hot upscale hotel located in the middle of the Gaslamp district. Bold modern decor. 6 floors and a rooftop pool with a full bar. Downstairs club has events often. The Andaz has a wine bar and a nice restaurant (closed till mid 2012, turning into a sushi bar).

Extremely attentive hotel staff downstairs.  All employees in the lobby are also a concierge, so anyone can give you a great recommendation for the best places to go in the Gaslamp for sophisticated cocktails or a great dinner.   During events hotel guests have a separate elevator for easy access to their room or the rooftop.  Elevator attendants are friendly and attentive.  Rooms are supplied with complimentary snacks and beverages, in addition to a fridge and a full bar.  4:00 P.M. check in and 12:00 P.M check out.

The Andaz is a very upscale hotel, guests should dress accordingly.  Dress code strictly enforced at events.  Guys need a suit and tie, ladies a classy dress. Stay at the Andaz if you want to go clubbing downtown and live it up in style.

03/01/12 | Link | Rating: 5.0
179. D G.
How sad that businesses failed to live up to expectations, especially to their loyal customers.  The only exception to a bad event experience was the stunning food from Chef Reese.

11/07/13 | Link | Rating: 2.0
180. Libby R.
The idea that people have negative things to say about this hotel, straight up shocks me.

Here's my break down:

Who: My boyfriend and I
What: A three day two night Vacay in San D
When: Memorial Day weekend
Where: The Andaz
Why:  Because we're cool like that.

I booked 2 nights at the Andaz per the suggestion (or instance rather) of my friend, and former San Diegan, Matthew J.
Through Hotwire, at $130 a night, I was ready for greatness.
When Mike, a very polite employee check us in, we were offered water, soda or wine and given our keys.
We walking into our interior room, and I was underwhelmed.  

Not to worry.  I marched downstairs and talked to Dante...who upgraded me to an exterior King Suite for only $40 a night.  Sweetness.

We walked in and were blown away...the sexiness of the room was so overpowering that...well, that news isn't fit to print.  

The fact that we got to partake of some of the fixin's free of charge (water, granola bar, chips) was great. I loved the shower.  I loved the bed.  I loved the view. I loved it all.

The parking was worth the $30 a night, especially considering everywhere else was 25 just for a few hours.  And the valet guys were great, even when they were swamped...very helpful.

I had no issue with the noise from the club (which I didn't visit as we were too busy), nor with the staff who were fantastically polite.  I was even amazed by the effectiveness of the blackout curtain which enabled me to sleep til noon one day.  

Overall, the place is amazing.  If you are going to a hotel to have sexy time with a loved one, this place is the tits...and splurge on a King Suite, it's worth it.  
However, if you are with a group of friends who have issues with nudity or bathroom visits in the presence of others, either book an interior room (they bathroom is tucked away and there are no exposed showers) or stay somewhere else.

I'll definitely be back.

31/05/10 | Link | Rating: 5.0
181. Sandy D.
I great place to stay and party. This year we arrived on a Friday with 80 degree weather. The rooftop is amazing with views of the city. Lounging on the rooftop is a must. Order some drinks and your set.

1. You get VIP assess to the Ivy Rooftop club and there is also dancing downstairs. The best part is being able to get off the elevator and chill out in your room with your own premium alcohol. I think drinks were around $15 at the bar, so bring your own so you can enjoy in your room then head out for dancing just steps away. I recommend a room near the elevator.
2. The Andaz Large King room was great, I love the enclosed glass shower in the middle of your room and the sofa & coffee table is perfect to enjoy your drinks. The Andaz Extra Large King was nice (bathroom was standard) but I just loved the Large King better.
3. Breakfast on the rooftop was great, I wanted to sit in the sun, so they moved a table for us. Food was great, but pricey. i think you are paying for the rooftop location and the convenience of just going up the elevator in some shorts and a tank top, then back to your room to get ready for the day. We only stayed here one night, but if we did stay another night we would of lounged at the pool.

21/03/12 | Link | Rating: 5.0
182. Rebecca W.
Great location but sadly some staff let the hotel down. My husband and I stayed at the Andaz at a busy time (comic con), we drove down from LA (where we had stayed at another Andaz), unfortunately the drive took us 4 hours and we were quite tired on arrival. When we arrived the valet helped us get our bags out of the car (good start) but we then struggled through the doors and were ignored by both hosts (there were no other guests around). My husband approached one host, we were given our room keys and sent on our way. A positive here is that our room was lovely, unfortunately it was on the corner right near the double deuce bar and well, we pretty much felt like we were sleeping in the bar! The staff the next morning were different and much more friendly, and thankfully did move us to an inner room which was again a beautiful room. This did improve our stay a lot, but I was disappointed in the small things: mini bar left unstocked, doors not opened for you etc. It really is a shame as it is in an amazing spot and has a cracker of a pool.

02/09/14 | Link | Rating: 3.0
183. Crista L.
The boyfriend and I pulled up to the Andaz Hotel dressed in cargo shorts and hiking boots (we'd gone hiking & climbing) and even though, we were treated like royalty the instant we pulled up.

The hotel is sexy and it smells so damn good. You have no idea how amazing it was to walk in to the Andaz after a long, tiresome day. The atmosphere was soothing and as we checked in we were offered a complimentary beverage (wine, iced tea, water.)

Instantly, we knew we were not leaving this property until the moment we had to check-out.

We stayed in a Large King Suite, this room is definitely created for a couple. The room was clean, cute, and cozy. There was music playing in the room to set the *mood*. The exposed shower encouraged foreplay. The bed was comfy.

Although we did not take full advantage of the amenities the hotel had to offer, we did check out the restaurant on-site as well as the rooftop pool. Both were fancy and brag-worthy.

If I had it my way, we would have stayed at the Andaz the entire time we were visiting San Diego, however we were forced to stay at a different place the majority of the week (work!)

I will definitely return to the Andaz the next time I am in San Diego.

03/05/11 | Link | Rating: 5.0
184. Joy B.
If Andaz was a woman, she'd be the kind whose got style, class, beauty, edginess as well as smarts, a down-to-earth vibe, and super cool personality. In other words, the total package. The kind you want to give your last name to.

From the minute you pull up at valet, it's all about you. The front desk staff checks you in at laptops outfitted in the lobby and offer you something to drink. VIP access to the Ivy club is complimentary when you're a guest. A plus and a must to party at when you're in downtown SD. The hotel is chock full of great amenities. A bar/restaurant downstairs, cool gift shop, thee best rooftop bar, gym, etc. They have a sick Escalade that you can reserve to drop you off/pick you up around downtown. .the works.

Let's talk about the room. Your key card works like those mobil gas station pay passes. You just wave it in front of the sensor and boom, you're in. Snazzy. Upon entering the room the smell of aromatherapy of some sort wafts through the air and music is playing through the flatscreen tv speakers (in my case, Bruno Mars. Love!). The bed hugs you. No...spoons you! It's like a giant marshmallow and you sink right in to comfy-town. Cozy bathrobes are available for your comfort. iPod dock. The mini bar is stocked up to the brim and there is actually a good amount of items that are included at no charge: water, juice, snapple, pringles, and some of the other goodies. Gold star in my book. As for the pay items..I looked at the menu and one of them was a "lipstick vibrator." Wow, they really do think of everything a guest might need on a whim! haha.

And oh! The toiletries. Korres brand. Yes. THAT Korres. Ohmahgawd. Talk about premium. Everything from the soap to the shampoo to the lotion. Being the product whore that I am, I had to bring them all home. No sense in letting this amazing stuff go to waste.

The rooftop is thee best one in the city. BEST! I like the big white rock fire pit with blue flames floating above it and the way the pool light changes color at night. The restroom layout with the common area to wash hands sets up the potential for flirting or embarrassment (guys will sometimes make their way to the ladies door by mistake). Best nights for Ivy club & rooftop are Fri/Sat.

Andaz has it goin' on. My go-to place to stay whenever I'm in town.

24/09/10 | Link | Rating: 5.0
185. Lauren C.
Amazing amazing amazing hotel! My husband and I reserved a queen size bed at a regular rate for our 2nd wedding anniversary.

When we got there the hotel concierge complimented us with a King Size bed with a view and champagne on arrival.

Also, included in our stay... VIP access to the nightclub, Wine Bar, Pool, and rooftop lounge.

All of the staff from the valet attendant, front desk, bartenders, to the security guards were so professional, friendly, attentive, and made sure that our stay was impeccable.

The hotel decor is posh, modern, elegant, and classy. We were impressed with ever facet of our stay and are already planning our 3rd anniversary here.

Not to mention the convenient location in the middle of everything in Gaslamp.

Wow! All the staff will be getting thank you cards from me!

31/10/11 | Link | Rating: 5.0
186. Vee B.
I stayed here for a couple nights and it was the worst experience I have ever had! Nearly died on the last night when our 400 pd. mirror on the bathroom wall decided to let lose and fall down.

14/08/13 | Link | Rating: 1.0
187. Mista L.
Bad, and I mean REALLY BAD! Looks nice, feels nice, but this place is absolutely horrible!! I am so disappointed with my recent stay and I question my loyalty to the Hyatt family. Overly aggressive bouncers, unfriendly staff, noisy hotel, and a homeless encampment (Salvation Army) across the street surely put a damper on our stay. Overpriced drinks combined with overly crowded bars/nightclubs will have you waiting a very long time for that expensive cocktail. The gentleman working the front door acted like an arrogant, pompous jerk and needs to be placed elsewhere. We were charged for valet parking although we arrived by taxi. Our room was adjacent to the Salvation Army and each morning around 6am we were awakened by the chaos caused by the homeless population as they prepared to be fed.

I could go on and on but I think you get the point. I guess this is what I get for trying a different hotel on my latest visit to San Diego. For the price and location, I will be staying at the Residence Inn by Marriott for my next visit. I absolutely love that place and its in a much better location.

17/03/12 | Link | Rating: 1.0
188. Stephanie R.
Beautiful hotel!  not for the toddler set... as we had a toddler with us.  But they accommodated us so nicely.  they even went so far out of their way to purchase a crib for our room.  We will definitely stay here again... sans child.  Also, check out the rooftop lounge, breakfast is great here and the view is amazing.

21/02/13 | Link | Rating: 5.0
189. Analy A.
Me and husband had a really nice stay. Rooms were clean, bed was comfortable and service was great. Would definitely stay here again. Just be careful with the snacks, the stuff in the basket is only complimentary.

We hit up the night club Saturday night and we had fun, good tech/hippop/rap music.

Gaslamp area was walking distant.

Rooms are little small but in the end so worth it.

19/08/13 | Link | Rating: 4.0
190. Tony M.
Shower separating bathroom and room was awesome!!! Very modern, cool decor! Rooftop lounge,pool and restaurant were super cool. Staff was incredible, this is the place to stay in gas lamp district. Down the street from house of blues and Petco field.

24/09/13 | Link | Rating: 5.0
191. Derek D.
I had a great great great experience/stay at the Andaz. I have never had to stay downtown San Diego, so I did a little research and the Andaz looked promising with positive reviews (I forgot to check yelp reviews). I booked online for a queen room $179 but marked the option to be on reserve/standby for an upgrade to an XL King room for only $9 more (usually $230-$250/night)...we arrived to be greated by Jason who definitely made my girlfriend and I feel welcome and was very friendly.

The upgrade to XL room was ridiculously nice, although small, but why do you need a lot of space in a hotel room for a couple? The mood was automatically set when we walked in to see dimmed lights, music playing, flat screen TV, a lot of mirrors, an iPod dock station, a see-thru shower, a downtown city view, and a full mini-bar (with some free aspects to it). We got room service in the morning and were pleased overall. Since we were just there for a night (Tuesday), I can't complain about any noise and we did not go out at all, although seems like a great spot for going out. Neither of us are into finer things or made of money, just a young couple visiting the city wanting to stay a nice place. We just wanted to have a quiet romantic night, and the Andaz was exactly that. So if that meets your demographic and mindset, I highly recommend it.

The Andaz was very comparable to other hotels in Downtown price wise, but I doubt others were as classy and high quality as the Andaz. All hotels have pricey valet including the Andaz. Do your research, but I definitely recommend giving it a try! You'll feel spoiled.

27/03/12 | Link | Rating: 5.0
192. Celi J.
My husband and I have spent 2 anniversaries at Andaz and have loved the service every time.  Love that you do not have to pay a cover for the clubs if you stay here, saves money.  The complimentary snacks and beverages are great as well.

I would say this hotel is geared toward couples....the sexy hotel voice in the elevator would probably agree...."First floor...."

As far as noise is concerned, yes it is noisy, but we don't mind.  Will definitely be staying here again.  

**I would not consider this hotel family friendly only because of the set-up in the rooms and because of the ambiance.

09/10/12 | Link | Rating: 5.0
193. shyla a.
I echo all of the positives! I loved this hotel. The best customer service. Perfection is in the details. I loved the clean modern room, the awesome pool area, the rooftop fire pit, and complimentary snacks/drinks in the room.

20/08/13 | Link | Rating: 5.0
194. Liz L.
I like to get things off on the right foot, so let me say the positives about this place:

It's good lookin'. They've done a nice job with the decor. The rooms are nicely furnished and make you feel pretty fancy.  The rooms are dark so that can help to "set the mood" if you smell what I'm steppin in.  The beds looked like they would've been comfortable if I had slept in one....however:

Pricelined the place. We called ahead to ensure we'd get a room with two doubles in each of two rooms, since we had 4 people per room -  "No problem!" the friendly staff said as they lied through their teeth.

We ended up in 2 rooms with 1 king bed each. They "ran out" of rooms, even though we checked in as early as possible. They promised we could have extra bedding to accomodate people on the various couches in the rooms, which would've been totally fine.  However, come bedtime, they were "out of beddding." You can imagine what a huge problem this could be when trying to find places for 8 people to sleep...

The manager was apologetic and sent up a bottle of wine with some truffles to each room,  and after quite a long time, housekeeping was able to turn up one comforter and a sheet to sleep with.  The manager also promised to refund some of our money, but upon realizing we got the room through Priceline, went back on his word stating, "You already paid a discounted rate."  

Oh, so since we were smart enough not to pay the overpriced rates, you get to screw us out of places to sleep? In a HOTEL? Thanks buddy!

It was shocking to me that a hotel that size and that expensive wouldn't have enough extra bedding to cover stuff like this...what if we had kids, and a kid had an "accident" in the bed and we needed the sheets replaced?   Overall, it was just a bad experience to have to argue with the manager and try to get bedding from 1-2am.

FYI:  they let the bar rock out til about 2am which is great unless you plan on sleeping before then.

14/04/11 | Link | Rating: 1.0
195. E C.
Great service. Ben was polite, professional and made us feel welcome, even though we were a family of four at a trendy hotel. The room was well designed and clean. The rooftop lounge and pool were beautiful. My only concerns were that the pool was not heated well enough and that parking is $38 per night.

19/04/14 | Link | Rating: 4.0
196. Erika R.
I had the pleasure of staying at the andaz on a weekend getaway and am glad that I booked it under the free time offer which you are credited for your third night of stay and allowed complimentary breakfast for 2 on each day on the rooftop, which was nice. bf & I booked a loft king suite, I didn't want the regular room because I didn't like the thought of an exposed shower in the middle of the room. the noise level on the 4th floor was tolerable. however, on Saturday night it sounded like people walking up and down the courtyard stairs until 4am.

Perks of being a guest at the hotel is that you get complimentary:
1) passes to the rooftop club & wine bar, in addition if you are meeting with friends, they too can get passes to a limited quantity
2) snacks & drinks which are specified in the mini bar
3) escalade (shuttle) to drop you off, *however, pick up is not a guarantee

The attitude of the hotel staff is very welcoming which made our trip enjoyable. Pleasant & professional. The check in/out process was a breeze, where a host uses an iPad and can easily show you the breakdown of your trip expenses, etc. Valet costs $35 a night, and take about 10 minutes to retrieve your vehicle .

One thing I would like to note about the rooftop bar was that they charge you $2 if you order a drink "on the rocks" which surprised me, it was funny and ridiculous at the same time.

On a higher note, thanks for a great stay Andaz! Chic hotel with a beautiful rooftop.

13/08/12 | Link | Rating: 4.0
197. Greg N.
Nice hotel, a lot of things I liked about it, but there was one thing that was strange.  I've stayed in a lot of hotels all over the world and I've never had a room that didn't have a clock.

Yes, there are 2 phones in the room and both of them have a panel that includes a time readout.  But they're not lit, they're not big and you definitely can't see them from across the room.

I woke up and wasn't sure if it was the middle of the night (i.e. 3 am) or nearly time to get up (6:30). No way to know without getting out of bed and trying to find my cell phone to tell me what time it was.  

Other than that, really liked the hotel.  Loved having the Keurig machine in my room, the location is good, the service was very good and very friendly.

10/08/11 | Link | Rating: 4.0
198. J K.
Had a really nice time at this hotel. Rooms are amazing. Only catch is... if you aren't here to party it's definitely not the place for you, because this place is party central. My biggest gripe about this experience is that they allow smoking at the rooftop lounge, and it is impossible to dance while being choked by second hand smoke. But other than that... no complaints!

26/08/13 | Link | Rating: 4.0
199. Jennifer M.
Gorgeous, modern, and an extremely trendy hotel. Great service, and everyone was so friendly! Hubs and I stayed here for 4 nights for a long weekend to enjoy San Diego. Great location in Gaslamp since it was only walking distance to everywhere we needed to go. Need coffee? Starbucks was a block away. Need to go shopping? Horton Plaza is a few blocks. Bars? Just walk down 5th avenue.

It was great to be a hotel guest, especially if you go up to their rooftop. Free wristbands, and we were pretty much treated like VIP :)

My few gripes was that there wasn't really a place to hang your towel and the Wifi was a little spotty! Oh, and stay around the 3rd floor. The noise from the club can get really loud!

27/10/11 | Link | Rating: 4.0
200. Adleigh B.
The Andaz has a gorgeous, relaxed rooftop that will stun any out-of-towner and even impress a spoiled San Diegan. The drinks are the bomb, the girls are super fun and very welcoming.

Get the "Hot Mess" - champagne, berries, and something yummy you'll never guess.

Great pool and lounge areas surrounding.... can be relaxed but remains classy always. I love a place that compliments San Diego and its people.

Rooms are romantic.... intimate.... yet ready to party so have some friends over, hit the pool, have a drink and enjoy a night at the Andaz.

02/07/12 | Link | Rating: 4.0
201. Pam S.
This hotel is just screaming fancy and elite.  I stayed here 6 nights and I had a fantastic time.  The decor and feel was contemporary.  A lot of straight lines, clean and sleek look.  At check in you get greeted with wine, water, juice, whatever you fancy.  So warm and welcoming.

My room was so nice.  And they have a lot of things complimentary.  That does not happen often.  All soda, water, sparkling water, juices, candy bar, chips and energy bar - all complimentary.  And they stuff up every morning.  For the lovers out there, they have "toys" they provide that you can purchase.  And oh,  in the closet I found a wooden paddle, mmmmmm wonder what that is for ;) Sexy!

Great service.  Everybody is just helpful and nice.  One time I had my privacy sign on my door so I missed cleaning.  They left me a message asking when they can come back to clean my room.  Front desk again called me to ask if I needed something, towels maybe?  How cool is that?

I got in free for the Ivy Rooftop Lounge one weekend night since I was staying in the hotel.  Nice ambiance with a 360 view of San Diego.  2 bars with pretty lounge chairs all around.  They were playing music I like.  Crowd here - very good.  A lot of people my age, what a comfort.  For when it's cold, they have a big fire pit you can hang out around while getting some warmth.  

You can access the rooftop anytime.  Perfect for relaxing or reading around the pool area.  And they have a gym for workout rats out there.

I'm not a fan of their room service.  Food was underwhelming.  When I did dine in one time at the restaurant it was the same thing - food was just okay.  The ahi salad was a little better tho.

I had a very fun stay...I will miss you Andaz!

09/10/11 | Link | Rating: 4.0
202. Spartevan V.
This review is for the rooftop pool only:



Andaz San Diego accomplishes the delicate balancing act between pretentious and posh. I found the rooftop pool to be the exact amount of snotitude I need when I truly just want to relax by the pool like an adult.  No interventions, no rehabs, no kids. . . and thank God, no DJ's. No, really. I'm doing Hail Mary's right now.

Just sexy sophisticated pool time. Breathtaking view, love the orange accents, and the cabanas have flat screen TV's. I could spend a full 24 hours here hanging out. Awesome.

04/09/12 | Link | Rating: 5.0
203. H B.
Really nice hotel.  Nice location.  Very modern and boutique.  Loved the amenities and friendly staff.

06/05/14 | Link | Rating: 4.0
204. Art T.
This review is primarily for the Andaz Hotel...

Although a great concept the property was at about 15% capacity during a recent Sunday night stay. Keep in mind it is not quite baseball  season yet but with so many hotel properties to choose from in San Diego and environs I think it says a lot that this property  does not seem to be faring well when it comes to occupancy

A few of the reasons I noticed for the lack of enthusiasm and low occupancy are:

1. Although Andaz is listed as a 5 Star property that is stretching quite a bit as the rooms themselves are on the small side and the trendy amenities (gimmicks) like see through showers, opening windows, satellite radio etc are not a reason in themselves to book here as frequent travelers are used to these type of amenities by now.

2.When we visited the Ivy Nightclub and Ivy Rooftop seemed like really good concepts and the rooftoop had a great layout and view but was absolutely empty on a Sunday night. Hopefully there is more of a vibe on Friday and Saturday nights at the Ivy Nightclub but I kind of doubt it based on item number 4 below.

3. Andaz is a bit run down on its heels already. 5 star properties remain 5 star properties due to an unyielding attention to detail and upkeep etc. Carpets in hallways in the Andaz are already worn and stained and the restrooms for example (with a trendy unisex sink area etc) on the Rooftop level were not maintained on a slow Sunday night (cant imagine what they are like on a Friday or Saturday night when Ivy has more clientele)

4. Drunks in the Ivy Winebar;on a Sunday night (Sunday nights are slow...cant imagine the chaos on a Friday or Saturday night) nonetheless, throwing chairs...yes..throwing chairs at the counter while the Barkeep did nothing to stop them nor called security.

5.Katsuya restaurant on site that has a good menu and decor but is not quite up to standard in terms of food that other Gaslamp restaurants offer.

There are a couple of other 4 to 5 star boutique properties in downtown San Diego that execute the trendy concept (Hardrock for example) a little better than the Andaz. If one is looking for a true 5 star property without the hip factor there are MUCH better properties in La Jolla, and in Coronado.

25/03/13 | Link | Rating: 2.0
205. Maria C.
I came here for an alumni association meeting in the Mezzanine room. The room was actually thru the Quarter Kitchen (restaurant) on the 2nd level. The hotel/meeting space was plush, modern, sleek and sexy. Me likes!!!

Loved the sultry ambiance and the employees were helpful and friendly.

This was a hosted event with appys and drinks.

Appys included:
-Chicken strips
-Mini sliders
-Crab appy
-Caprese kabob

I didn't care so much for the chicken strips since it had an Indian spice to it. The remaining appys were pretty tasty. I have eaten at the Quarter Kitchen before and enjoyed it. So, eating in the establishment, I knew what I was in for.

The service was great and the staff came around to ensure we were doing well throughout the course of our meeting. Only downfall is that the bathrooms are by the lobby passed the elevators, which is a minor inconvenience if you're meeting in the Mezz.

16/06/11 | Link | Rating: 4.0
206. Kelly S.


Why bother inviting local, San Diego women to your event if you are going to make them wait in line for over an hour and a half! Seriously, there were 100+ half-naked women waiting for this event and you never let any of them in! What was the point? Did you need the pussy publicity that badly? Bad enough to alienate your local clientele? Well, I guess I have answered my own question.

What a joke you are... let in a bunch of men (who are paying to hang out with the women) and never let the women in. such fucktards. Quality Social reveled in the business you turned away. I have never seen so many pissed off women who will never return. I hope you enjoy the abundance of negative reviews that will come piling in. I am the first of a group of 30. Yelp is power bitches.


14/07/12 | Link | Rating: 1.0
207. Jasperella L.
I'm having my wedding at this hotel in August of this year and I am so happy with the choice! The staff have been so accommodating and professional, every penny has been worth it! I can't wait to have my guests see the venue, the hotel rooms and try the food - it's been a great experience so far.
Kudos for Melissa, the Andaz Associate Director of Catering. She is going to make my dream wedding come true! Well... let me do another review in August after the wedding.

05/04/13 | Link | Rating: 5.0
208. Marcus L.
I meant to write a review for this hotel awhile back when I stayed here last year. That being said this is one of the best hotels I've ever stayed in and I traveled a lot. The lobby is very nice looking and the staff greeted me by name every time they saw me once they knew who I was and offered me complementary water and juice. The room was very nice room with a very comfortable bed it could be a bit bigger that's why its not a five star rating. Free wi-fi always helps. The rooftop nightclub is free for hotel guest and they have a hip-hop room on another level which was nice also.  I am a fan and can't wait to go back.

17/10/13 | Link | Rating: 4.0
209. Claudia F.
We stayed 3 nights Wed-Sat at Andaz San Diego. They put us in a room with king size bed on 5th Floor. Wed night was very very quiet, Thursday had disco music from the 6th floor night club- we still can sleep. Friday was a very very busy night, techno music was our lullaby:)

This is my 4-year-old son's comment: the guys (valet parking) are very handsome and nice, the girls ( in the lobby) are pretty! WOW...

But, the housekeepers talked so loud every afternoon around 3-4pm.

11/09/12 | Link | Rating: 4.0
210. Tinna H.
I found Andaz through Priceline, and after reading a bunch of reviews about the noise of the club, was hitting the regretful panic button. But fortunately, no need! Our room on the 4th floor [inside room] was nice and quiet. The Andaz Queen is their smallest room, but it was sufficient for two.

The amenities at Andaz are fantastic. A complimentary beverage upon check-in! Free water, tea, juice, and some snacks in the room that are replenished daily too. So swanky that the only thing really missing was a loofah!

Service was excellent. I especially loved skipping the lines into the hotel when there were crowds outside waiting to get inside to the rooftop nightclub! Security keeps an eye on the elevator during clubbing hours, so you don't have to worry about someone random wandering around your floor late at night.

Valet parking is available, but we opted for a cheaper local lot instead.

I'd stay at Andaz again if I was back in San Diego!

09/08/11 | Link | Rating: 4.0
211. Kristine T.
If i had the money, I'd stay here all the time.

I got alot to great service even before I arrived to the hotel. They answered all of my questions, prepared my room with extra pillows and blankets, and let me know of cheaper over night parking (7th and E, 10 dollars overnight!)

Had a great stay here. My host Vlad helped me out alot with getting wristbands to the club, directing me to where I had to go, he was great!

The extra large loft was amazing and beautiful, so happy I got such a spacious room. The design was great and super pretty!
They also came with a good amount of complimentary drinks and snacks. Of course the things you had to pay for were expensive (Alcoholic Drinks, nuts, sex toys) but I mean, not too necessary haha.

The rooftop lounge was beautiful! Drinks are pricey, but with the luxury of the hotel, its expected.

The concierge helped me out with so many random questions, I loved it. I asked where the closest grocery store is and they offered to take me in their Escalade car service, they gave me a really great waffle at 2:30 am, they let me know of a pizza place that delivers at 3 in the morning..what great service!

Definitely a great place to have your 21st birthday at :)

01/10/11 | Link | Rating: 4.0
212. Roxanne T.
Bad things first... I could do without the $35 valet parking(in an unsecure lot where downtown homeless like to sleep), the frequent pool closures due to weddings and parties, and the raunchy Ivy club rats running rampant throughout the hotel on weekends. I understand that this is Gaslamp, but when I think of luxurious-trendy hotel, I want more finesse and less frat party.
The elevator should be card-operated. Case in point, young folks storming up to use the pool, so I had to settle for a chaise lounge in the shade--not ideal for tanning, I'd say!

Good, or rather, GREAT things...the Andaz Large King is amazing--but don't book it unless you're traveling solo or with your sexy significant (glass-encased shower is suggestively displayed to whomever in the bedroom, HEL-LO)
The entire rooftop is outstanding, from breakfast to pool, and service is on the high-end of the accommodation spectrum. Reuben was very diligent and apologetic when handling a minor hiccup we encountered. Thank you, Reuben!

After weighing the good with the bad, the Andaz truly deserves 4 stars.

19/09/12 | Link | Rating: 4.0
213. Jake P.
First time staying here was this last weekend for a night.

1. Check-in was quick and painless - they use ipads (it's the 'hip' thing these days). 2. Gabriella was our concierge, and she was fabulous.
3. The hotel is in the Gaslamp quarter for the city, which is where most of the restaurants/bars/clubs are. You don't need a car.
4. I mentioned it was my wife's birthday, and she brought up a free bottle of wine for us! wow.
5. The rooftop lounge rooftop600 is really cool - great ambiance, awesome views of downtown San Diego cityscape.
6. Checkout is at noon, which lets you sleep in and not have to rush in the morning.
7. Most of the rooms have a view of the gaslamp quarter - and you can open windows and hear the various sounds that go on at night. The windows are double-paned, so it's actually pretty quiet when shut.
8. Free Wi-Fi.
9. Complimentary sodas,water, and snacks in the mini-fridge in the room.

1. We got the 'Andaz Large King' room. The room, being in a hotel in the middle of downtown, is understandably small - but not painfully so.
2. There are some issues with facility upkeep - the linoleum in the bathroom was bubbling up in a couple places, and a lot of the room number signs outside the doors were cracked or otherwise damaged in some way.
3. There is no self-parking lot at the hotel; there is valet, which costs 38 buckaroos a night. Ouch.
4. The drinks at the club are so weak - i thought for a second that I was an an AA convention.

02/12/13 | Link | Rating: 4.0
214. Katie S.
The location is great, close to the train station but not too close. Close to all the commotion of gaslamp but not so much that it makes the Andaz noisey. The rooms are really nice, beds are comfy and amenities are more than you get most places. The staff is so helpful and nice, what a change compared to others. Check out the rooftop, the view is incredible. There is a Katsuya inside the Andaz, Bonus!! I cant wait to come back and stay here again!!

09/10/13 | Link | Rating: 5.0
215. Rudy S.
This one was a tough one to review... but I'd give it four stars overall. The facility was quite nice, great rooftop bar and swimming pool. The rooms were comfortable but there was a series of design elements that didn't make sense to me. The location was excellent but the parking is horrendous downtown and the hotel charges $45/day. I definitely would recommend this place but be cautious about the parking if you have a car and don't be surprised by the avant-garde but very dysfunctional design elements here and there. For instance, the windows open, which is great, but you can't get to them because they have a big couch in front of them. There is a bureau, but its only two drawers and the two drawers are on the ground, literally below knee height. Very odd. The breakfast on the rooftop was absolutely GREAT... really, really well done. And the service was very good. I'd definitely feel comfortable recommending this property.

29/11/14 | Link | Rating: 4.0
216. Edouard S.
I highly recommend Andaz for your stay in San diego. Service here surpassed my expectations..Everyone was friendly, helpful and quick to assist. They were extremely accommodating, even upgraded my room. The room was perfect for hosting a small birthday gathering, couldn't of been happier with it.

There are some negatives, the room service here..Granted they were prompt and polite, the food was just...bad...I ordered a steak medium rare, it came well done, no pink at all and zero flavor..The grilled asparagus tasted raw and wasn't very grilled. The mushrooms here, tasted like dirt and I love mushrooms.. Thought i'd give room service one more try late at night and order a pepperoni mushroom pizza, I've had better frozen pizza...So i'd suggest avoid room service but otherwise an ideal hotel to stay..It's located in the heart of the gaslamp district so even though you can't get decent room service, you can find plenty of solid food a block away.

24/03/13 | Link | Rating: 5.0
217. X J.
I had a rooftop party here and decided to book a room for the night for my guests. The hotel is really gorgeous. The managers are nice too. I would like to personally thank Matty the valet guy who took extra care of me and my friends that night. He made sure we got everything each time we valet, and  he gave my friends excellent suggestions and directions since they are from LA. This is a great hotel working as a team. It's very nice to see this

06/11/13 | Link | Rating: 5.0
218. Jari L.
This is absolutely the last time with ANDAZ!

This review stems from the Maxim/FX party that took place last Friday July 13th during the Comic Con Convention.  I've had similar problems with this place before, so management simply denying responsibility for the event at their facility is complete BS.  THIS WAS NOT THE FIRST TIME - AND YES YOU'RE RESPONSIBLE FOR WHAT HOW THINGS ARE HANDLED AT YOUR HOTEL.

1. Throngs of local women invited to a free event with "doors opening at 9pm" only to wait outside on the street for hours in pre-riot conditions with absolutely no communication from the door as to what's happening.  I left the line at almost 11pm.  Thanks for ruining my night ANDAZ a$$holes!

2. Doormen consistently taking bribes at the door from guys paying well above entry to hang out with the girls in line.  People literally throwing money (and I mean literally tossing folded bills in the air) and ID cards at the door to get in.

3. Complete Fire/Health Hazard and Safety Risk regarding the way people were hearded like livestock on the sidewalk and smashed against the building as if to say "why bother with crowd control, we couldn't care less if you're injured?"

4.  Maxim and FX can SUCK IT.

5.  ANDAZ can SUCK IT.

6.  I don't care how many free drinks you offer, I'll never be back.  

7.  I deserve to be treated like a human being.  

Your callousness and greed is simply appalling and I'll simply wait for this place to go bankrupt yet again.  Hope the bad publicity you're getting for this is worth the money.  In the long run you're making bad business decisions.  Anyone in hospitality and tourism could tell you that.  BTW, this is all over Facebook, Yelp and Twitter, so again .... suck it.  I'll be taking my business to Hard Rock, where they know how to treat locals and have respect for fellow human beings.

16/07/12 | Link | Rating: 1.0
219. Marlin M.
Great spot for a weekend getaway!  My wife and I recently stayed here for our wedding anniversary and were very satisfied with all aspects of the hotel.  Adam greeted us, took our bags, offered us a free beverage, checked us in and took us to our room.  The room was very clean and the entire hotel in ultra modern, with vintage feel.  In the room the bed was comfortable, the tv is large, there is a iPod dock that sounds REALLY good, and a bar with many free items such as soda, sparkling water, and bottled water.  

Upon returning to our room the first night we found cigarette smoke in our bathroom.  After a call and a visit from housekeeping, we were moved quickly to another room by Vladimir.  Excellent service in my opinion.  We also received truffles and a card for our anniversary!  We had room service twice and both times the food was delivered quickly and was very, very good!  It does get a bit louod at night, but not too bad. Also make sure you get a wristband after eight (all guests get two) and you can go to any of the night clubs or bars with no cover or hassle!

The gym is really great, the rooftop terrace is beyond amazing and I cannot stress enough how friendly and helpful all the employees at the Andaz are!   I feel very comfortable recommending this hotel and will be back very soon!

05/03/12 | Link | Rating: 5.0
220. Kan H.
Very impressive place. Room is small but cozy. I like the room design so much. Plus the staffs are nice and valet parking is included in our package. Sooooo cool

26/12/13 | Link | Rating: 5.0
221. Laura S.
Not a good place to stay on the weekend if  you actually want to sleep. Club is on the roof with extremely loud music. Very nice location in gaslamp and fun if you're looking to party. Rooms are very nice/swanky with complimentary drinks/snacks. Would not be great room for bachelor party as shower is made of glass with no privacy.

14/08/13 | Link | Rating: 3.0
222. Linda L.
For the price of the rooms, NOT worth it. I rented a room for me and my girlfriends for my birthday. Let's just say, my bedroom at home had more room than the rooms at this hotel.

The ambiance was great. The theme, setting, and everything was nice and clean. We got tickets for the club, and free water and soda in the rooms, as we were grateful the next morning =P The customer service was GREAT! This is what they were best at. However, when the club opened things were crazy downstairs. There were lines everywhere, but thank GOD we stayed in the hotel and got around fairly easily, which was great.

I would definitely recommend this for a special occasion type stay. If you plan to be outside the hotel, find a better rate =)

08/04/13 | Link | Rating: 3.0
223. The C.
Enjoyed my stay at the hotel was a guest for two night. As mentioned before check-in is easy love the valet in front of the hotel. All hotel employees were very nice. Our room was nice and clean. Restroom are awesome loved that they had adjustable shower heads. Overall pleasant stay worth the money. Would return to stay here. And aside from all that I think the location gives it the extra start for a 5 star rating.

03/12/13 | Link | Rating: 5.0
224. R B.
Awesome experience for a girls weekend away! Four of us were celebrating our 40th birthdays. Yes, a little older than the average crowd, but we still rock it ;-). The staff was amazing! From checking in, to housekeeping, all wonderful! Our host was Kylie and she was amazing! They check room keys at front door but I like that. There's a lot of rift raft in the Gas Lamp--makes it a little safer. Fun place with a desire to make your stay nice. The day bartenders on the rooftop were a little slow considering there weren't many people there. Yes, valet is expensive, but it will be expensive at any hotel you stay at.  Cafe 21 down the way is a great breakfast place! Many fun bars to choose from all walking distance. Would def come back!

20/07/14 | Link | Rating: 5.0
225. Joan S.
This review is both for the hotel and the club IVY.

The Hotel:

Service:  Great.  Hotel service is definitely hospitable.  The front desk was wonderful!  I believe their service was the most memorable.

Valet:  The valet service is okay.. They are not that friendly, which gives off a poor first impression of the hotel. You have to approach them, instead of what it's suppose to be... where they approach you.  They indicated that they also have two lots.  One is closer than the other.  If you don't tell them to park your car at the closer lot, they will park it at the further one, which takes twice as long.  

Decor:  The lobby is really nice and modern.  The rooms are modern as well and I loved some of their complimentary snacks and drinks.  The beds were comfortable.  However, I felt that the rooms was not functional.  We had two rooms.  One room had an odd "L" shape layout and the other room, was normal with a wonderful view.  Our main complaints were the bathrooms.  The doors are either frosted glass or a solid wood sliding door, but it isn't sound proof and the frosted glass door doesn't really hide anything.  I understand that it would be okay to have this type of bathroom for a one bed room, but for a double bed room, it wasn't functional.

Club Ivy:  We first started off at the roof top.   It was okay.  The music was alright and the bar was okay.  The drinks were a little pricey, but it's DTSD.  The second level was a little better.  There were a lot of creepers there, which we did not like. I prefer the other clubs in SD.  I believe my friends felt the same way as many of them ended up going to other clubs/bars that same night.

04/05/13 | Link | Rating: 3.0
226. Jeffrey D.
Stayed here for a quick get away Sunday-Tuesday have to say it should not be labelled a 4.5 star hotel. First with what's good. The location is great center of Gaslamp. Walking distance to all bars and restaurants. Upon checking in service was just ok. Seemed like I was bothering them that I was checking in more then being welcomed. Previous quests stated they received comp water or beer in check in and this is not the case. Anyways, wife and I went up to our room which was just a standard room. Very very small. Bathroom and sink area are very small also. Made getting ready quit hard as we had to take turns brushing teeth doing hair etc. bedding was comfy but not great. Next we went up to the rooftop to check out the bar and pool area. Pool is very small even for a downtown hotel. Plenty of lounge chairs and be prepared for music all day. Very loud on Sunday but Monday and Tuesday were better. Bar was average. Asked for budlight and was given a budlight platinum which was weird. Now to the worst part. The noise in this hotel is the worst I have ever experienced in any city ever and this includes LA, vegas , Chicago and NY. I was awaken every morning by yelling housekeepers and workers pounding in the rooms next to me. The walls are paper thin so be prepared. Wife and I could actually here the quest in the shower next us. Long story short this hotel is just ok not good or great. Would probably stay somewhere else in the future.

08/07/14 | Link | Rating: 3.0
227. Jeff A.
Stayed here for the first time weekend before last.  It's on the pricey side, but well worth it.  

The hotel has a cool vibe.  It's contemporary, but laid back.  Great location in the middle of Gaslamp.  The rooftop pool was relaxing during the day, the wine bar was great for afternoon drinks and apps, and the clubs were fun on Fri and Sat nights (no waiting in lines for hotel guests).  The food and drinks at Katsuya -- which was accessible directly from the hotel lobby -- were delicious.

The customer service is second to none.  The staff go out of their way to meet and exceed all expectations.  They set up spa services for us at the Grand Hyatt and took us there and back in the hotel's Escalade.  They even opened-up the store in the lobby at around 1 a.m. so we didn't have to go off site to get a few things we needed.  And the free snacks and drinks in the room were definitely a nice touch.  Thanks again to hosts Matt and Mark, and bartender Jason.  

Great spot for a fun weekend in S.D.!

23/04/13 | Link | Rating: 5.0
228. Alex W.
Hotels live and die by service, and the Andaz does not disappoint! The front desk works quickly while still making you feel welcome. They offer you a coffee, water, or even a little breakfast bar, too. The rooms are small but comfortable, and the decor is modern.  I love the fact that the minibar is stocked with free items!! You'll have to pay for alcohol and some snacks, but for the most part, soft drinks and snacks are free!

My only complaint is that there seemed to be some carpet damage from water in the hallways. The carpet was buckled and kind of stuck up in some places. However, it did not detract from the great staff and wonderful room. Thanks!!

03/03/14 | Link | Rating: 5.0
229. Audra R.
Besides the valet putting a small dent in my car I thought this was an excellent small hotel.  It is Hardrock's more mature, less trashy big sister.

The customer service was excellent.  The rooms were very nicely decorated and comfortable.  They do not afford you the views or room size of HR, but this is a much classier place.  Your choice of 3 clubs- roof top, basement and lobby level is an awesome perk.  The club scene is well managed and doesn't distract from the luxury of the hotel.  Katsuya is far superior to Nobu in price and food, and its convenience was a nice touch.  

I would definitely stay here again, after I kick the valet's ass that is...  We were convinced that we saw Rick Ross and were on a mission to get a photo of him, after an hour of a complete all out drunk mission we were informed it was Suge Knight and he stays there all the time- Eww, over it, who cares about the guy who killed Tupac?

24/01/13 | Link | Rating: 4.0
230. Jerry F.
We have held San Diego 6 Degrees Cigar & Scotch Society business networking events at this hotel on the RoofTop600 bar for 2 years. The staff is amazing. The view is amazing of downtown, the baseball park and San Diego bay. Food is always great by the poolside bar however, recommend you try the Sushi Bar in the lobby. Best experience is wine tasting in the wine bar where they have 30 machines to taste from while you eat.

13/03/14 | Link | Rating: 4.0
231. Rebecca N.
This is definitely not a four star hotel. The lobby may look nice but this place is a dump. The first room #509 we got was nice but had a smell of old man cologne and cigarettes that was strong enough for us to call the front desk and ask for an alternate room. We were then taken to room #427 which was smaller darker (an inner room with no view) and did not have as nice amenities as the first but hey it didn't smell bad so we said whatever. We wanted to enjoy a dip in the pool but there was no available seating then we noticed how DIRTY the pool was and just decided to hang out on a day bed for the day and enjoy a cocktail and make the best of it. The room: shower took forever to get hot, the tv only had 39 channels of junk they didn't even have HBO or TNT so anything good you had to pay the hotel for, and the bedsheets were ripped. When we tried to sleep that night the bed was so hard and uncomfortable, the light was pouring in through the edges of the curtains and we could hear every little noise coming through the door. We were rudely awakened by screaming girls for a whole 45 minutes at around 5am then right when I felt like I couldn't take it any more someone with keys we could hear passing through the hallway- I guess it was staff must have spoke to them or helped them leave early.
The staff should never down grade a guest when having room issues. They even admitted to us that there had been a smoking guests in this non-smoking hotel room.
Overall I am VERY disappointed in the staff's decision making skills, the cleanliness and that Priceline would send us to this horrible hotel. We bid on a 4 star hotel and this was definitely not it. What a horrible way to spend our anniversary and a waste of money.

13/10/13 | Link | Rating: 1.0
232. Jenelle T.
Found Andaz through Club Crawl SD. Myself and my group loved it! The setting is phenomenal and the music is great! If you are out for a chill night in a gorgeous setting, this will be #1 for you. The fire pits and couches are cozy in a posh setting. I will definitely be coming back here. P.s. If you are wanting to dance your heart out, this isn't the place.

23/03/14 | Link | Rating: 5.0
233. Rita M.
I stayed here for an anniversary weekend with my fiancé. We wanted to spend all weekend on the rooftop pool and enjoying the gaslamp but it rained which isn't the hotels fault because who can predict rain in August. There were a few things that I didn't like about this hotel. Basically, the hotel room was small compared to other hotel rooms, the wall of the bathroom was completely glass so you could see into the restroom sink area. The rooftop pool was a cool area, however at night it turns into a lounge with music blasting loud making it difficult to sleep if you are staying in the hotel. We had a courtyard room so the sound traveled and amplified and my fiancé wasn't able to fall asleep until about 4ish. When I complained about it at checkout they luckily waived the valet parking fee which is nice because the fee is $40 a day!! We had our car there one night and they charged us for two nights so make sure you check the final bill before you check out. I would recommend staying elsewhere and then visiting for the pool lounge.

13/08/14 | Link | Rating: 2.0
234. NewtotheBay J.
I'm attending a 3 day conference at Andaz and have to say that the customer service is less than desirable. All of the staff need customer service training. I asked for a washcloth to clean my pants after dropping a tomato on my pants. The girl at the desk reluctantly said she would have someone bring it down, but she continued to stock water bottles in a cabinet behind the desk. Twenty minutes later, I was given a washcloth without a smile. Then today I asked for a banana or an orange rather as a substitute to a croissant. I was told not by the girl in a really short skirt with a front slit almost up to her lady part. I was Not given another option and she really made me feel like I was bothering her. I will never stay here.

19/08/14 | Link | Rating: 1.0
235. Nik K.
Lots of pluses and minuses to this hotel. Upon arriving, the concierge girl would not accomodate an early check-in. After waiting around for a couple hours, we decided to speak with a different gentlemen who was able to get us into our room almost immediately. The lobby is super trendy and well designed for a younger crowd. The food at the hotel is pretty solid. The service is outstanding. The room décor is a bit dated compared to other Andaz hotels. The roof top is nice to go and relax. The hotel is also located within walking distance of all the great restaurants.

06/03/14 | Link | Rating: 3.0
236. Nichia H.
The staff is really nice and addressed all complaints, however our view was an internal view, we got to look at other hotel rooms. Our bathroom looked like a prison's bathroom. I got to hear POUNDING ON THE ROOF ALL NIGHT.
Do yourself a favor and stay at Manchester Grand.

*They did comp our stay, but you need to know what you're getting into.

05/05/13 | Link | Rating: 3.0
237. Miranda R.
Ok so first off I love the 600 bar. It's so much fun and very upscale classy. I mean if you don't have money to spend 8 dollars on beer don't come. Don't complain. I pay for the ambience.  It's free cover. So what's not to like. I love it. But the only thing I don't like is you can't really dance. I mean I get its more like a bar than a club. Some nights you get the crowd that wants to dance. Other Nights Not So Much... Oh Well It Was fun!!

30/03/14 | Link | Rating: 3.0
238. Bob U.
Very nice place located in a great spot. Rooms are awkward with the shower in kind of the middle of room. One knock is that they move a little slow early in the morning. Called down for the car and went down later and the car was not there but the guy is just holding the keys drinking coffee. Ten minutes later my car comes down. It's really loud on the streets at night. I slept with the tv on to drown out the sounds from the parties.

15/02/14 | Link | Rating: 3.0
239. Claudeth P.
What makes this place good is the view on the rooftop. If you want to go and hangout with friends or talk with your date ivy is the correct place to go, it has music in case you wanna dance, average nice place!

20/04/14 | Link | Rating: 4.0
240. Tameka L.
Absolutely flawless! The hosts are extremely friendly and helpful. Rooms were beautiful.

06/03/14 | Link | Rating: 5.0
241. Vivian W.
Very nice boutique-y hotel! It's on the smaller side but the service is top notch! The rooftop pool is very clean, not too crowded, with plenty of very comfortable lounge chairs to lay out on.

If you're not a fan of the sun, there are cabanas with flat screen TV's up here too, as well as a full service bar! The hotel also has a restaurant (japanese fusion) and a wine bar (daily happy hour!) attached.

The Ivy club is hopping on thurs - sat nights, and there is complimentary admittance for hotel guests. The gym (top floor) is small but very clean and fully stocked (clean towels, cold water, fully functioning machines).

This is a great little hotel close to the Gaslamp district and a healthy walking distance to the convention center.

03/08/12 | Link | Rating: 4.0
242. Jennifer S.
Fantastic hotel in the Gaslamp!  Upon check-in you are greeted with your choice of beverage...of course, bubbles for me - gotta love that great first impression!  The staff is extremely helpful and so welcoming.  The decor is amazing...such a great feel to this hotel.  The rooms are beautiful and quite unique; however, they are a little noisy from the street, but well worth it.  I look forward to staying at this hotel again some time!

24/08/13 | Link | Rating: 5.0
243. PattieCakesAble C.
Thank you Ross for the courteous service @ your hotel last night... lovely place ~ I have been here so many times to massage ppl!



03/04/13 | Link | Rating: 5.0
244. Alex K.
4.5 stars

My wife and I spent 3 nights here when it was The Ivy. It rained pretty hard for 2 of the 3 days which wasn't nice.

Definitely not a hotel to bring the kids to but great for adults 21-55 or so I would say.  We purposely went from Sunday to Wednesday which allowed us to miss most of the loud club and party scene of the weekend.   We still could faintly hear and feel a little of the club music late into the night but not past 11pm-12am from what we remember.

1. Our experience with the service starting with the valet and front desk to the concierge and restaurant were very good.  On the level with Ritz-Carlton and even the vaunted Four Seasons but less stuffy.

2. The 2 meals we had at the restuarant were pretty good.   The service was on par as well.

3. We had the candles and rose petals in our bathtub for 2 nights early evening.

4. We had an Escalade to drop us off and pick is up around town pretty much when we needed at night and all you had to pay was tip which we generously did.  We didn't have to look for taxis, parking, and allowed us to have a few bottles of wine with our meals.

5. They provided plenty of umbrellas because we left a couple in restaurants.

6. The room was a nice size.   They actually allowed us to view a few rooms before giving us the room we requested which was nice.

We definitely will be going back but now have a 10 yr old and a 1 yr old.  Nobody has offered to take our 2 terrorizers for 3-4 days and we can't take them with us here.

30/07/13 | Link | Rating: 5.0
245. Anthony S.
Drinks were way overpriced (on a reasonable budget) and bar service was very slow and spacey. I've had fun here at night but afternoon weekend scene left lots to be desired.

19/04/14 | Link | Rating: 2.0
246. Grace M.
This review is for the service we received from a recent venue walkthrough.

We're on the hunt for a modern and multi-level venue to host an event towards the end of the year.
I had been coordinating with Alexandra, the Catering Manager, however she was off the day we wanted to stop by.  Melissa (I believe the Sales Manager) was able to show us around.  Both Alexandra and Melissa were/are very professional and prompt...which played a big part in our decision-making.

Since we're interested to block about 50+ rooms for our event, Melissa first showed us the different rooms that the hotel has to offer.  We saw everything from standard king rooms all the way to the suites which were all pretty modern and had lovely exposed bathrooms.  I very much loved the decor and the ghost chairs in the rooms!  Fun Fact:  each suite was decorated by different members of the owner's family...the king's suite has a picturesque decor that is modern Parisian chic.  Dreamy!

Melissa then showed us the rooftop venue which has one of the best views of downtown San Diego, it truly does.  Lots of seating areas, a large fire pit, plus a bar which is right in between the rooftop area and the pool.  The wine lounge and night club had endless possibilities for seating and entertainment and I loved that they had wine-tasting machines which are definitely in-the-now.  The spaces are inspiring.  I can't wait to jump start the planning for the event utilizing these spaces.

So far, so good.  I will be updating this review after our event.  Hopefully by then, a 5-star from me for Andaz.

09/09/13 | Link | Rating: 4.0
247. Theresa G.
Very pretty hotel. Definitely for a younger crowd, or single guys. I don't know think its a good hotel for couples. You walk in and there are very pretty girls greeting you and offering you something to drink, so you better believe I got my glass of wine...or two.

The thing that made me feel uncomfortable was the fact that the same girl who checks you in....literally is the "bell hop" and brings your bags up to your room. We had a huge case of water and heavy bags...so of course I make my boyfriend carry the bags. I feel like the hotel is either trying to cut staff costs or they know that guys will tip these girls in short skirts and high heels who essentially have YOU carrying your bags. I just think its a little inappropriate having these tiny girls carry heavy bags in their skimpy outfits.  The next day we head out to the pool and the bartender didn't even pay attention to me, so when I sent my bf to get drinks he was catered to. Now I know how it feels to be a guy...EW. I wont be coming back here for a romantic weekend with my bf...maybe with a group of my gfs....maybe.

I understand they want you to have a relationship with the same person who checks you in...but I don't think its effective or efficient...maybe for men. I also think its dangerous for these girls to be prancing around to their guests room.

Oh and the valet takes FOREVER. So expect to wait about 20 minutes.

11/06/13 | Link | Rating: 3.0
248. Jessica C.
HANDS DOWN! 5 stars!

Probably one of the best hospitality services I have ever received! 5 stars and plus for their AMAZING customer service!

When you first walk in there are front desk staffs that rush over to you with ipads making it convenient for you to check in!

My friend got in a quarrel with someone at the pool and had to have security kick them out.. Andaz was very apologetic and compd our parking and food that we ordered at the pool.. They also had someone come up to our room and apologize!

Andaz hotel has someone come by your room refilling your mini fridge with complimentary snacks!

They also have an escalade service that picks you up and drops you off within the area making it extremely convenient!

Pool is beautiful! Hotel room is beautiful! Also a Katsuya restaurant downstairs making it so convenient to go to for a delicious Japanese dinner!

24/07/13 | Link | Rating: 5.0
249. dan p.
Modern, upscale, nice room, extremely comfortable bed...great stay, great location. My only small comment would be for them to install towel bar or hooks in the bathroom. The extremely modern design is great, but it really does need this small fixture.
Overall, fantastic hotel.

30/05/14 | Link | Rating: 5.0
250. Elysse P.
Booked Andaz impulsively because none of my friends (and especially not me!) could drive home. Altogether it cost us about a hundred which isn't bad for reserving the night of. The hotel is very modern, clean, and gorgeous! Definitely exceeded my expectations A LOT especially because it was so cheap. Great location on 6th... pretty much in the heart of Gaslamp and walking distance to just about any bar we go to. The staff was very accommodating and agreed to a late checkout despite the fact that it was a holiday weekend.

08/07/13 | Link | Rating: 4.0
251. Qui C.
The bachelorette really wanted to stay here for our weekend in SD and I can totally see why. It's a lovely, chic boutique hotel and the amenities were top notch. We got the King Suite and I highly recommend this hotel for couples. I loved that everything that you would want to do is in the same building: eat at Katsuya, go to the wine bar, then Ivy rooftop or nightclub for dancing/drinks.

-Parking costs $35 per day
-The front desk staff does a whole lot of nothing.

10/09/12 | Link | Rating: 4.0
252. Norman S.
Came to S.D. for a get-a-way weekend and was on the prowl for a hotel with a pool. Being a Hyatt Gold Pass member, I found Andaz and read the reviews and decided to stay here instead of a Starwood Property like I normally do.

Room- I decided on the King Loft because I wanted the extra space to lounge in. What a nice treat this room was with its elegance and sophistication oozing throughout the whole room. Being it was a suite, it had 2 couches, a wall to separate the bed from the couches and 2 tvs, one on each side of the wall. The bathroom had nice wood floors and was very modern with a tile shower that is big enough for 2. I was on the 5th floor (6 floors total plus roof bar) and had a view of the atrium. The room was full of windows that went from floor to ceiling that let in sunlight. The room also offers razors, toothpaste and all the other amenities that hotel bathrooms offer.

Beware- The bed was hard as a rock and every time one person would turn in the middle of the night, the other person felt it. Also- the shower has the strongest pressure I have ever had the pleasure of enjoying. I felt like Kramer from Seinfeld in the episode where he changes his shower head out and gets pressure that is so strong that it knocks him down. I didn't mind the water pressure, but to some, it could be like taking a shower with a fire hose.

Hotel- Rumor has it this hotel was built in 1914 to host dignitaries for the Panama-California Exposition. It was once known as the Ivy which was an upscale hotel. The hotel lobby is chic and modern and the hotel has been updated to a hip modern feel.
The hotel has a bar and pool on the roof that turns into a club at night on the weekends with a DJ. I saw someone complaining about the prices of the drinks at the bar. What do you expect when you are staying at a swanky hotel in downtown in one of the wealthiest counties in the US? Drinks are exactly what you would expect to pay at a hotel bar with views of the city. The pool is small, but being one of only a few hotels to offer a pool and it being on the roof, this pool was great. They offer cabanas to those who feel the need to pay. From the roof you can see Petco Park, the Coronado bridge, the bay and all the other high rises in the area. The view is epic.

Service- Being that I have been staying at only Starwood Properties, it was a nice treat coming to a hotel where things are included, like snacks and complimentary drinks at arrival. This hotel does not nickel and dime you to death on the small things. The valet guy to the young lady who checked us in, I want to thank you for being genuinely friendly. I've stayed at hotels in Hollywood where the employees act ostentatious and act as if they are better than their guest even though most of their guest probably make more money than they do. The service here was nothing short of amazing and I am grateful for their hospitality.  

Location- The hotel is located in the heart of the Gaslamp district. Walking distance to Petco Park, the mall and every bar/ hotel/club in Gaslamp. Across the street is Starbucks, a block away is CVS for those midnight munchies and every popping bar is close by. In the morning there are numerous brunch places to choose from. For dinner options, check out my review of Salvatore's Cucina Italiana

Overall-I've stayed at the Westin, the W hotel and the Marriott Marina in Gaslamp, and out of all of them, this has been the one that I've like the most. The sophistication and chic decorations of this hotel plus the wonderful customer service and the awesome views from the roof pool makes this hotel the best in S.D.

03/05/14 | Link | Rating: 5.0
253. Rio T.
Was not happy.. for a 4 star hotel.. it lacked in a lot of areas.. I also had to call in for a noise complaint.. it took them over 30 min to get someone to take care or the noise.. didn't receive an apology from the hotel. The only thing going for them were the guys at the valet.. super nice..and the location was nice.  So glad I didn't chose this place for my wedding reception.  The rooftop was nice but the service was non existent. .

11/05/14 | Link | Rating: 2.0
254. Suzy R.
The hotel is clean and conveniently located.  The room service was not impressive at all but the rest of the hotel was great.  Would stay there again

22/02/14 | Link | Rating: 4.0
255. David M.
All good things to say about the Andaz.  Rooms were clean and well appointed.  Love the see thru shower.    Staff was very nice from checking with Brad to people on the phone.   We definitely will b back and stay there.  

The rooftop deck is nice. Good views cool vibe. But wait staff not interested in helping with getting drinks etc.  that will take a while.  The pool is awesome feels like u r swimming above the clouds.  

Great experience great location


04/07/14 | Link | Rating: 4.0
256. Lisa W.
Sodas and some snacks are free! - that's the great part.  Service is also friendly and I love that Katsuya is right next door.  Service was impeccable.

However, the biggest issue I had was the bed. It was too soft.  

Everything else was great, so I'm sorry to say that I had to knock a star off.

12/11/13 | Link | Rating: 3.0
257. Michelle H.
Super friendly staff, rooms are very modern and comfortable, the roof top bar is awesome and is a club on Fridays and Saturdays. In the heart of downtown and is walking to distance to like everything. Yes, valet parking is almost $40, but most hotels in downtown are. Have stayed here 3 times and will continue to stay here while in downtown.

11/06/14 | Link | Rating: 5.0
258. Stephanie H.
I stayed here for a night while in San Diego but as a local, I absolutely love to hang out in the wine bar but if you're not into the club scene on the weekend, I can see how this place will be a turn off. The hotel is gorgeous, as is the rooftop. The pool is really quite a bit small and on busier nights, don't really expect to use it at night. But it's a nice view of the city.

I stayed in the most standard room but I was surprised at how small it was. Nevertheless, it was really nice and the staff was  great. We also booked during mid-week and the prices weren't all that bad.

Major Plus: The hotel is right in the Gaslamp!!

22/04/13 | Link | Rating: 4.0
259. Lan V.
First time checking into this hotel from priceline. It is pet friendly but horrible charges! Only staying here for 1 night and their policy is $100 per night up to 6 nights for hotel cleaning?!!??! This is ridiculous! Much rather book somewhere else for that fee. STAY AWAY IF YOU HAVE PETS. The room is pretty much a small box with a bed., it's OVERPRICED for a room if you pay regular price. Got it from priceline for almost the same cost as the pet fee. RIDICULOUS. STAY AWAY

10/05/14 | Link | Rating: 1.0
260. Sarah H.
Very nice hotel. It's not 5 stars, but the locations is 5 stars if you're a tourist. It's right in the middle of craziness and fun. You can walk to bars, cafes, even the stadium. They had a party going on on the rooftop where they have a tiny pool - not bad at all!  The rooms were kind of smaller than I thought but we had everything we needed. The price is high mostly because of the location, so if you don't care about that  you can find cheaper hotels.

11/06/14 | Link | Rating: 4.0
261. Marco R.
This place is 5 stars all the way around.  The staff is extremely accommodating.  The facilities are beautiful and functional.  Location is perfect for downtown bars and restaurants.
The best thing for me was that it is a pet friendly hotel.  I had my two boxers with me and every time I walked through the lobby, the staff would stop what they were doing to play with my dudes.
Great place to stay!!!

17/11/13 | Link | Rating: 5.0
262. BeeZed P.
This hotel is a boutique hotel located in the heart of the gaslamp district. We stayed for 3 nights and it was a great experience! The hotel staff were very professional and extremely nice. It was my fiance's 30th birthday and they upgraded our room and had champagne with chocolate covered strawberries ready for us upon arrival. These small things really made an impression. The only thing that was weird was the shower as it's right in the middle of the room. Don't stay in one of those rooms if you cherish your privacy as I am sure it will get awkward. The rooftop lounge and pool have spectacular views of the city and the music is great too. During of the days my fiance's belt was missing oddly. We were thinking it was accidently taken by housekeeping with all the towels. We informed the front desk of this "missing belt" and they took the situation very seriously, even getting security involved. The next day we got a call from the hotel manager saying that she located the belt and it was in lost & found. We still don't know exactly how it got there, but the staff handled it so well and even said if they hadn't found it they'd pay for the belt. We came back the next day to our hotel room with a bottle of wine and fresh popcorn. The only downside is that the hotel is a bit pricey ($300/night) and it gets super loud at night so if you're a light sleeper use ear plugs!

15/10/14 | Link | Rating: 5.0
263. YelpStalkingIsSoPitifulLol S.
Very sophisticated. No complaints! Got an upgrade on the house. Shower and room setup was gorgeous.  Will definitely come back to check out the rooftop bar and pool

14/06/14 | Link | Rating: 5.0
264. Katie R.
I have very mixed feelings about this hotel because the customer service was phenomenal (Aeryonna, poor girl, was the one to help us every time - she was great!) and the hotel overall is very nice, however we had so many bumps in the road it was a bit unforgettable.

When we checked in at midnight our room was still dirty. We were quickly moved to a new room though unfortunately we lost our king size bed at that time and had to settle for a queen sized room.  We got a 50$ comp for the rooftop restaurant (breakfast was excellent, by the way) for the troubles, which was welcome and appreciated.

Don't stay here on the weekend.  The noise is OUT OF CONTROL. mind you, I live in Chicago and often sleep during the day (night shifter), so I am used to sleeping through almost anything.  However, the music and bass were SO incredibly loud/high that it was impossible.  The bed was literally vibrating (we were on the second floor).  Fortunately, we were accommodated with a different room that was much more quiet, but unfortunately being the only other available room it was a smoking room.  Sleep or lung cancer?  I chose lung cancer, since the smoke smell was pretty faint and there was a purifier in the room.  We got a bottle of wine and some chocolate covered strawberries for the trouble, which was fabulous.

The rooms are nice.  There isn't much privacy with the bathroom (it is a glass door and there are large gaps so you can hear everything that is going on), but otherwise very comfortable and with nice amenities (free snacks and K-cups, etc.)

Valet is 35$.  You can find street parking or there are several parking garages within a block so save yourself a few bucks.   Also, they charge you 150$ a night in incidental charges upon check in - which they will refund you upon checkout - just as an FYI so that you don't give them a debit card with no money on it.

I think they are focusing too much on their nightclub and the "vibe" that they are missing the big picture overall.  I appreciate all the comps and the wonderful customer service, but when it comes down to it, if everything was managed properly in the first place none of that would have been necessary.   Dependability in a hotel is an absolute necessity.

09/04/13 | Link | Rating: 2.0
265. Ashleigh E.
Fantastic location, really swanky hotel.

A friend stayed here a while ago, so we came to visit for the evening. His room was insanely cool and modern, as well as pricey. It's not the kind of place you want to stay if you need a good night's rest because it's got a lot of night-time activities happening. It's the perfect place if you want to impress clients.

The whole hotel is really modern and cool, I especially love the automated wine bar. We definitely made use of that!

04/06/13 | Link | Rating: 4.0
266. Bronwen Y.
Checked in to the Andaz SD this weekend for a friend's birthday bash... and I have to say, the hotel was really just "OK," especially considering how much we paid.

The staff was really friendly upon check-in. I'd received a link to online check in earlier in the day... I went through this option and was almost immediately notified that our room was available, which was handy. We got to the room, which was surprisingly small. The window looked out onto... another room's window. Since our window seemed to be on some kind of interior opening, the room was pretty dark. There's not a whole lot of privacy in the room - though admittedly a lot more than the king rooms! The sink area is enclosed by a clear glass wall, and a second frosted glass wall separates out the toilet/shower... and you can hear everything! There's not space for two people to get ready at once, and also no full length mirror.

The hotel was also really noisy at night. We were on the 3rd floor, and could hear the party up on the roof until at least 2 a.m.

Check out was easy, though they won't add mini bar charges until someone's actually checked out your minibar. Valet took for-evvvv-er... not sure where exactly they put those cars... and is pretty steep at $38.

In all, the hotel was OK, but also a little odd. For my money, I think I'd check out somewhere else in the Gaslamp next time!

16/12/13 | Link | Rating: 3.0
267. Derek C.
All things considered I liked this hotel.

The outside isn't much to look at, but the interior is recently redone and very modern. Comfortable bed, nice shower, etc etc. They have a happy hour and pool on the roof which was quite nice. Driving/parking in the area was challenging, but they had a valet. Pricey but useful.

The ventilation system apparently connects multiple rooms, which we found out when a strong smell of weed entered our room. This didn't bother me terribly, being from Seattle, but I let the front desk know. I wasn't even very upset, but they offered us complimentary breakfast as an apology. Nice.

They do have some hidden charges though. The rooftop bar charged us for ice, and our complimentary breakfast included a service charge.

Without the ventilation issues and hidden charges, this would be a fantastic hotel. As is, I'm calling it 4/5

14/08/14 | Link | Rating: 4.0
268. Jacqueline M.
Andaz once again impressed me with excellent hospitality, gracious service and amenities not found often in hotels such as "on the house" snacks and sodas in the rooms and coffee pods galore.  There was also a stock of beer and liquor at affordable prices considering the venue. The pool is shallow but the music and ambiance of the deck more than supersedes this small nick in the perfection.  A hotel best suited for couples on a romantic getaway or girls just wanting a day away in the lovely Gas Lamp  Quarter.  Note:  Park your car at Park it on Market for fifteen dollars a day rather then the $40 a day the Andaz charges.  The wifi is free and so are the smiles.

11/07/14 | Link | Rating: 4.0
269. Neb B.
Not very impressed with this hotel, especially for what room rate they charge. Rooms are small and the room we had did t have a door to the bathroom.No privacy what so ever. Also was very noisy.

23/07/14 | Link | Rating: 3.0
270. Tram N.
This review is for the rooftop bar.

The boyfriend and I decided to stroll here one night and apparently it was a pool party night. The bar didn't start filling up until 10pm or so, but I didn't mind as it gave me time to get my liver ready for the night.

Drinks are pretty expensive, but you're also paying for the scenery.

29/05/12 | Link | Rating: 4.0
271. Richard G.
Doug is the man! Called him a month ago to book for valentines day, he got me reservations at all the local restaurants, made solid recs across the board. I'm a huge pain in the ass and he was more than willing to accommodate my redic requests. Got to my room after he gave me the choice of two, decided I wanted to change. Sent up a guy with my new set of keys. Champagne greeting, shower in the room. Epic night awaits. Room a little closer to the elevator than I like, but looked so good, view so clean. No complaints.

14/02/14 | Link | Rating: 5.0
272. August M.
I came to the rooftop to meet some friends on 5/11. It's the type of rooftop bar you think of, when you think of San Diego, and I love it!

We came here at about 4:30p.m. on a Saturday. You just go through the regular hotel entrance and take the elevator up to level R.  It was incredibly warm that day, and perfect for a dip in the pool. There were some people just tanning, and lots of open seating. I ordered a virgin ginger mule for me and a jack and coke for the BF ($21.00 with tip) ouch! Drinks are NOT cheap up here. But the view is priceless.

We sat in one of the comfortable seating areas with our drinks, and took in the scenery. The view is beautiful if you like city views. There are some bikini clad waitresses that came by, but we pretty much just ordered at the bar. It's the perfect way to start your saturday- lounging on the Andaz rooftop.

I'll be back!

13/05/13 | Link | Rating: 4.0
273. Ny N.
This hotel is beautiful, has a great vibe and the staff is extremely professional and friendly. Russell gave us a very warm welcome (not like other generic tag lines), made additionally interaction and checked us in. He was also kind enough to give us dinner recommendations. Rooftop bar is also amazing. Great for young people and fun crowds.

26/09/14 | Link | Rating: 5.0
274. Alysia B.
My husband and I just stayed at Andaz last night to celebrate our 6 year wedding anniversary. Super friendly staff, boutique lobby but with a welcoming vibe, they upgraded us to a loft on the top floor and gave us a whole bottle of wine to take to our room.  Modern rooms - huge bathrooms - open concept - free food and drinks - full bars available - rooftop pool and bar are amazing with sweeping views of SD - great access to gaslamp nightlife, top restaurants, and the ballpark - 5 STARS!

21/09/14 | Link | Rating: 5.0
275. Charles C.
I highly recommend this hotel.  I recently booked a suite in February and it was fantastic.  The champagne was excellent and the package we ordered came with a bottle and chocolate strawberries.  We also enjoyed the wine bar downstairs as a place to start the evening.  All in all it was a great experience.

The only negative was that we were unable to get a late checkout at 1pm on Saturday and the front desk person we requested it from was somewhat rude and essentially told us that we had to leave quickly which was frustrating.  I expected more when I am spending over $500/night for a suite package.  An extra hour wouldn't have killed them.

12/03/14 | Link | Rating: 4.0
276. Cindy T.
When looking for hotels, we're always searching for dog-friendly ones and we couldn't be more lucky to land here. Andaz is super dog friendly. The staff all loved Ninja as soon as he stepped foot in the door. Not to mention, the hotel is beautiful boutique hotel. We loved our room, especially the shower since it had a ceiling faucet. Located in downtown, we were close to most of our destinations.

09/02/14 | Link | Rating: 5.0
277. Josh F.
Stayed here this last weekend and from the second we walked in the door we were treated like VIP's by our host Anthony. I can't say enough about how attentive and helpful he was for the two nights we stayed. Told him it was my birthday weekend and he upgraded us on the spot to an amazing room. Then followed it up with a bottle of wine both nights as well as a cheese/beef jerky and beer plate on the house the second nite as well. This guy was amazing!
Our room was perfect, dark shades, cozy comfy bed, see thru shower is always a plus, and fully stocked bar!! I highly recommend the Andaz and Anthony will make your stay one to remember!!

04/11/14 | Link | Rating: 5.0
278. Michelle T.
Ok so call me a prude... I totally freaked out when I saw this posted on yelp!

Luckily we didn't have to share one of "those" rooms cuz my friend booked a much less cozier double bed room.

However, I still wasn't totally comfortable here, mainly cuz of the restroom. The doors are frosted and there's a sizeable gap between the door, and u can converse in a normal voice with company sitting at the far end of the room. The shower door would push water each time out into the floor mat, leaving you a soggy step. An inconvenience and I'm sure a nuisance to staff for us having to request new towels all the time. Extra knobs to hang towels and shower caps would be nice.
Despite the odd bathrooms, the long table was nice to line up Comicon snacks, TV worked fine, beds were comfy and clean. The air vent was quite loud but it drowns out the club music blaring from the hotel lounges.
There's full sized booze and some snacks for charge. They do have a few refillable freebies like a bag of chips, granola bar, chocolate bar and mini sodas in the fridge.
In the lobby sometimes they had pop chips, apples, coconut water, coffee and these amazing breakfast dessert bars that were perfect to take on ur walk to the convention center, which is about six blocks away.
This was my first time staying in the gaslamp and I have to say overall it added to the whole comicon experience. There's plenty of stuff going around everywhere. Minutes walk to many cool restaurants. Katsuya is next door. They even held cool press's conferences upstairs at their rooftop pool lounge. Service was very friendly!

17/11/13 | Link | Rating: 4.0
279. Lisa S.
I have stayed at the Andaz SD several times and I always have an excellent experience. Like other Andaz properties, check in is informal, via ipad and there are many complimentary amenities (snacks, water, soda etc.)

My favorite area of the hotel is the rooftop deck and pool. The  large comfy couches  make an excellent place to enjoy lunch, take in the view and you can even see in to the stadium!

I always book a suite and the bathrooms are very spacious (important for girls!) The location is perfect, walking distance from great restaurants, and easy cab access.

Thanks Andaz SD, see you soon!

21/11/13 | Link | Rating: 5.0
280. Katie G.
Staying for business:
NOISE: It's a Monday night and surrounding clubs music is outrageous. It's 1:00a and awful cruise music is blaring! So bad I'm not sleep, I'm writing this review.
PRIVACY: rooms look directly into one another. No privacy. Creepy. Especially for females
SIZE: Shoe box sized. Half the size of average.

28/10/14 | Link | Rating: 2.0
281. Karli D.
Five stars for Max! My boyfriend and I are celebrating our anniversary and Max truly made it special by upgrading our room for on the house due to my desperate search for a bath tub

02/10/14 | Link | Rating: 5.0
282. Vincent B.
The hotel was nice, modern and hi-speed for the party scene in the gaslamp.  Came from San Jose and their downtown does not compare to SD.   Hotel was fun.  Bars were great.  Room was clean.  Bathroom shower was awesome.  The staff was excellent and this includes the valet.  All staff was bomb.  Use Expedia and get parking included for 10 a night extra.  Otherwise its 38 a night.   We will stay here again.  Location is perfect.  Starbucks across the street and all the nightlife starts a block away.  Awesome!!!! Rooftop bar was a must.  Swam on 12/27.  Whatttt

30/12/13 | Link | Rating: 5.0
283. Lisa B.
We love the Andaz! It's within walking distance to anything and everything. Very friendly staff. We stayed in the Large King room and love the huge shower. Complimentary bag of chips, candy, granola bar, waters, OJ and coffee in the room. There is a nice iPod speaker for music. We made our own drinks and sat at the rooftop during the day. Mixed drinks are $15 up there. There's a liquor store across the street and we bought a bottle for $15. We will come back again, just not for the club. Disappointed no DJ nor dancing.

21/04/14 | Link | Rating: 5.0
284. Anna S.
We just stayed one night but it was really nice. Many complimentary items to improve your stay: Drinks upon arrival, waters and sodas in the mini bar, and some snacks.
The central location is amazing.
We up graded to a king with an open shower concept. Seriously, you could watch someone showering while you're still in bed. If it doesn't creep you out, then it's pretty cool. The towels and ropes aren't as soft as they could be. And the bed isn't as comforting as mine a home. But overall it was a nice stay with a friendly staff.

19/04/14 | Link | Rating: 4.0
285. Danica C.
I truly enjoyed my stay at the Andaz Hotel (seriously Hyatt never disappoints). From the courteous and wonderful staff to the beautiful sleek style and design, the Hotel was perfect for my mini vacation.

I really enjoyed the Good Morning Sunshine deal: breakfast at the rooftop (included in the package) every morning was well worth the early start to each day! Its in a very prime location as well. We walked to every single shop and restaurant we wanted to visit. They also provide complimentary rides within a certain mile radius which was super helpful when you don't want to walk through the drunken masses in high heels!

Every time San Diego is brought up as a potential vacation, I hit up the Andaz page to inquire about dates. This place rocks!

03/04/14 | Link | Rating: 5.0
286. Cobalt Z.
Some of the guests arrive with entourages. There's a secret-service-looking guard in every elevator on the weekends when the top-floor club gets rockin'. Heck, the hotel shuttle is a brutish black Escalade with shiny rims. Normally this is all way outside my scene. But perhaps I should reconsider.....

The Andaz is at heart a Hyatt hotel, but they go out of their way to hide that fact. They are part of the breed of super-cool hotels that don't try to be Disney family friendly or appeal to the insurance salesman from Duluth. Rather, they want to portray an edgier and slicker experience. Although there is a fine line between ultra-cool and forced corporate image, the Andaz mostly pulls it off. Their well-trained and above average staff is what makes it work. They seem to genuinely want to help, even if I wasn't quite beautiful enough to make it into one of their brochures.

The lobby staff have iPads or laptops at their disposal so there isn't a desk between you and them during check-in or check-out. Our check-in was remarkably helpful even though we arrived long before our check-in time, and the host that checked us in called my mobile personally to let us know when our room was ready so we could wander back to the hotel.

We enjoyed the room layout, which included a large shower which looked almost like an aquarium, as the glass walls served as the bathroom divider. (Yes, don't stay here with a coworker unless you enjoy watching them shower!!).

Pool and breakfast are to be found on the roof, affording a view of the Gaslamp district, the baseball stadium, and the scattered San DIego skyline. Food was above average for a hotel breakfast, and while on the pricey side, not outrageous when compared to a typical business hotel.

Ground floor wine bar has dozens of wines "on tap", which can definitely keep you occupied. Sharing the lobby space is the Katsuya restaurant (subject of another review), which fits into the image but unfortunately their food falls short.

Rooms were quiet for the most part, although in the Gaslamp you will always have traffic / people noise of some kind. And finally - the bottled water in the fridge is FREE OF CHARGE. And refilled every day. Nuts, right?

07/08/13 | Link | Rating: 4.0
287. Greg W.
Great hotel except for the small rooms.

If the rooms were bigger this might be a five.  They nail most of the details that I care about - nice new fit-outs, stocked fridge with free water and snacks, a good hotel bar, friendly and helpful waitstaff, included wi-fi that works and is fast...

Great downtown location here as well, everything was just a walk away.

The only negative was the room size, got a 'king' room which apparently is bigger than the queen room, can't imagine how small that would be.

Still, a very nice hotel - I will stay at an Andaz again.

11/09/13 | Link | Rating: 4.0
288. Thiago L.
Love this place! Suited for a James Bond himself, this place has it all. The attention to detail is above and beyond what any other hotel has ever offered. Forgot something? They got you covered. Razors, snacks, beverages, and it's all free. I'm sure I paid for it in the cost of the room but who cares? I'll pay for cleanliness, convenience, and a care free stay.
Of course the view from the roof is awesome and the staff here is really nice. Phillip helped us check in and brought our stuff up to the room. Super nice guy and very funny.
Definitely worth staying here if you are in SD. Now back to drinking my complimentary mimosa from the roof with my pinky raised!

11/05/14 | Link | Rating: 5.0
289. Keri K.
Stayed here over the past weekend, super friendly staff & helpful. When checking out, I was trying to help speed the process up, so I took my ticket to valet & they ran to get the car. I didn't realize the hotel would hold my bags while I walked around San Diego for a few more hours, so I didn't need my car just yet. I felt bad, I didn't need my car, but the manager of the valet, was able to stop the guy from bringing it around & were very nice about my inconveniencing them. he walked the other valet men through the process on how to handle situations like this.
I really liked how clean my room was, I liked the rooftop pool area, the bartenders were way cute & friendly.

09/06/14 | Link | Rating: 4.0
290. Yoyo G.
The ambience and the rooftop bar are quite spectacular. If you're in San Diego and looking for a scene, definitely check out the Andaz. If you're interested in a quiet weekend, this hotel probably isn't for you.

05/12/14 | Link | Rating: 4.0
291. Danny S.
This place looks really nice in the pics but it was nothing special to say the least. The hotel rooftop was closed during our visit due to a private event which we were not made aware of until not even arriving but the second night.  Also, lots of construction going on with no notice until arriving at the hotel (very noisy during the day), and front desk person was rather rude. I asked the gentlemen where the closest beach was and instead of giving me directions, he asked if I had navigation on my phone suggesting that I should use that as opposed to actually helping me out. Poor customer service. I will not return or recommend.

26/09/14 | Link | Rating: 1.0
292. Angela M.
If I could give 0 stars I would...  Bought $150 "VIP" ticket for their New Years Eve event.  It was the most awful experience ever.  You pay $150 for an all inclusive event with supposed unlimited drinks where they advertise that you're never empty handed, yet I spent nearly 45 minutes waiting per drink!!  My entire group was literally in line all night long.  What kind of "vip" service is that?!  And they only had TWO bartenders for a sold out event?!  Are. You. Serious?!!!  Worst purchase of my life.  I literally hated every part of it.  The drinks were not strong, even the "shots" were watered down.  Literally the worst money spent in my life.  Everyone left before midnight just to get a drink for the toast when the clock struck midnight.  We ended up coming back to my place.  Luckily, I live close by.  This is all not even to mention some of the awful, disrespectful, un-classy clientele they seem to draw in, granted they can't help the type of terrible people that like to come to this place.  I will never choose to visit this establishment again.  Instead of having fun, I'm pissed off writing this yelp review on New Year's Day.  WTF.  I wouldn't be surprised if you see a lot more negative reviews.  Don't waste your money or your time.  Go elsewhere.  Save your money and save yourself the headache.

01/01/15 | Link | Rating: 1.0
293. Ana S.
Where to even start.... New Years party at andaz sounded like fun right?, wrong..... So once upon a New Years my friends and I waited out in the cold for almost an hour to get seated into our VIP area , why?...Idk but It was ridiculous...  My friend was told from one of their promoters it was a $600 minimum but guess what?, when we got seated finally!. Our waitress told him it was a $800 minimum... Wow, he complained to the manager but obviously he didn't do anything. Not to even mention our table for drinks looked like a tiny ass IKEA foot stool placed at the edge of the dance floor where it was bound to be knocked by Drunk ass people.... And yes we had a few people bumping into it.... Shocking right?.... It gets even better... Next day my friends checks his bank statement and there's an additional $200 on his credit card!!... Never ever going to that place again... I wish I could give this place 0 stars!... Don't waste your money at this place it's a rip off!!!

02/01/15 | Link | Rating: 1.0
294. Ashley B.
Loved the location. Close to the bars and Gaslamp restaraunts. Rooms are kind of small and squeezed a king size bed into a small area.  The bathroom didn't have a tub which is kind of strange...
I would frequent again but mainly because of the location.

24/07/14 | Link | Rating: 4.0
295. Ellina C.
worst new years event ever. paid over $120 for an all inclusive vip ticket and got 3 drinks the whole night. horrible service and incredibly bad event. do not give them your time or money.

06/01/15 | Link | Rating: 1.0
296. Mauricio B.
While this review is only for what takes place 1 out of 364 days of the year at this property and is likely not a fair assessment of the quality you're going to receive, JUST because they're associated with what happened New Years Eve I'm providing them the awful rating. Let's start with the decision process. Most people going out for New Years Eve go through the process of deciding how complex or how crazy you want your night to be, if you are a simpler person, house parties, get togethers, getting away are more your style (which to be honest is mine as well) and others want the crazy night....ala The Hangover, that they want something epic to happen, something memorable that will be stories to be told forever yonder! Well, we decided (8 of us) to give this place out of all the ones downtown a try because we had decided we'd go crazy this year and we wanted a reputable place with a great party. I know the Andaz brand well since I am in the hotel industry for a living so I recommended it to my friends thinking it would be a safe bet over the other douchier places like PARQ or FLUXX, etc. We specifically purchased the VIP entrance at anywhere from $125-$150 per person with the thinking that because it was VIP, a dedicated area and an open bar it would alleviate the headaches of having to deal with a few of your not so closest friends to use bathrooms, move around, get a drink, dance, etc. and because ON THE WEBSITE OF THE EVENT IT EVEN SAID NO LINES FOR DRINKS. Well we got there early, right at 9 so we could take advantage of the open bar, we checked in, got our pink wristbands and were on our merry way. Right away I noticed this area only had two bartenders, I pointed it out to an employee and said it was not Andaz's responsibility it was the event planner so I wondered around and found someone (I think) from DJHERE to ask if there really would only be two bartenders the entire night, they said yes but they would check to make sure (gentleman never answered me again, just ignoring me when I asked him later at like 11pm). We decided to go walk around, went to the rooftop which we only to magically because we snagged an elevator in the lobby, there were no signs indicating that you actually had to go downstairs to the coat check area to stand in line and get to the rooftop so we would have stood there like idiots had that elevator not luckily opened after 10 minutes of waiting. We get to the roof and are told, AFTER we ordered the round of drinks at $15 a pop, that our band was not valid on the roof, only the green band and that our open bar was only in the VIP area. Would have been nice to also disclaim that on the website of the event as being on the rooftop was a big selling point on choosing the Andaz for the night, turned out we were expected to buy that VIP and spend an obscene amount of money to be amongst San Diego's finest on the roof. It continued when I noticed that there was a velvet rope at the main door but no one guarding the side door to the VIP area which was wide open, so I asked the security guy what sense it made to have a velvet rope at one door but have people freely walking in and out of the room at will from another door, he said there should have been another guard there but when he went to look, noticed no one was there just went back to his post and kept watching the other door (I don't blame him for his lack of initiative, I did that job when I was 19, I remember how much you don't really care because it's a job that people just shit on you for all day anyways) and the reason I was even pointing that out is because it was taking us 45min to get a drink, realizing there were people in there not with bracelets using the bar too, what happened to the no line?? Pretty sure the strategy was quite simple, sell absurdly expensive tickets with promises, hire TWO bar tenders for the bar which means people won't be able to use the open bar which means they won't spend as much money on the liquor. I get the tactic, I've been around F&B and the hospitality industry long enough, just never been affected by it this badly. The worst part of the lines was (and I'm not even kidding, I remember getting in line at 11, got out at 11:40ish) that once we got to the bartenders, they would only pour you one drink, not even full drinks and not even what we would ask for! We knew it would be vodka and champagne only so we would ask for Vodka rocks (which they said no to) and tonic or soda which they would do half the time only and the other half just ignore us completely. I'm disappointed in how they handled the event, it ruined what was supposed to be a great night with friends and made everyone just upset to be there, of all the great things I've had a chance to be a part of over my life for this night, this, by far, ranks as dead last. I'll never recommend it or the event company to anyone, EVER.

05/01/15 | Link | Rating: 1.0
297. Melissa P.
Stayed here for 4 nights after relocating from back east and waiting to move into my apartment. The free drinks and snacks in the room help make up for the $38/day valet charge. The onsite gym is nice, and has free water bottles, towels and earphones. Only ate on the rooftop once for lunch - the food was okay but overpriced. The hotel is pet friendly with a $100 fee (up to five nights, otherwise $200). Overall, the hotel is nice, has a great location and the valet guys are really helpful.

15/05/14 | Link | Rating: 4.0
298. D A.
This hotel is awful! The rooms are small and dark and there is no privacy - the window looked directly across to a condo complex and the shower is in the middle of the room. We left a night early bc the NOISE was unreal. We asked to switch rooms at 11:45 p.m. but the front desk claimed there were no other rooms available and that the noise from the surrounding clubs would go off between 1:30 and 2:00.

When we received an email copy of our bill, they charged us $35 for in room breakfast dining - WE HAD LEFT THE HOTEL and were no longer in San Diego!! It took 3 calls to get the breakfast removed from our bill. Parking is $40/night which they don't mention until you pull up to the valet and have no choice bc there are no lots around the hotel to self-park. DON'T WASTE YOUR MONEY!!! I wish I could give it ZERO stars.

16/10/14 | Link | Rating: 1.0
299. Audrey C.
Lovely hotel and close to restaurants/clubs, all walking distance.

The rooms are decent sized, beds are comfy and the bathrooms are lovely.

Very clean hotel.

26/06/14 | Link | Rating: 5.0
300. Tweet A.
In general the room and hotel was great.  I thought that our room was a bit small but the service on the first day was excellent.  We booked last minute for memorial weekend looking for a pool atmosphere...something fun.  

The pool scene was cool, expected better.  Service was good.  I guess I wasn't feeling  the vibe too much.  Definitely not a Vegas pool party.  Grade C at best. For the price we paid  I expected a bit more.

28/05/14 | Link | Rating: 3.0
301. Steve H.
A clean, artsy hotel with a happening and busy roof top bar.

Rooms are small, cramped, "boxey." Large clear un-tinted windows, other rooms can clearly look into.

Chicken over quinoa with mashed potatoes. Took over one hour for food to arrive. Quite possibly the driest slab of chicken I have ever eaten. Definitely could have used a steak knife. Highly likely that it sat under a heating lamp for at least 30 minutes. Quinoa very good, mashed potatoes were from a box.

25/05/14 | Link | Rating: 2.0
302. Spencer S.

First review btw. Unfortunately.

I am a young professional who works very hard for the things I own. I personally enjoy taking care of my vehicle. That being said, this review specifically applies to andaz valet. I utilize the same parking garage that they house the valet vehicles in. Generally speaking the cars valeted are highend vehicles. The garage is a cramped space with very tight 180 turns. The valet drivers habitually drive at extreme rates of speed squealing your all too expensive tires and being extremely hazardous. Remember you. As the vehicle, are legally responsible for the damages your vehicle causes, even though you weren't driving. I've personally been witness to an accident involving a 200,000 vehicle.  

As large as downtown is you can surely find parking at another hotel or in a lot yourself.

Regarding the hotel. Top notch. Rooftop generally hot spot on weekend night. Just be prepared for the bill. cheers!

18/09/14 | Link | Rating: 1.0
303. Leah G.
This place is overpriced and overrated. The rooms are incredibly small and dark.  The bathroom has zero privacy. They may as well put the toilet in the middle of the room.

Service at the rooftop bar was pitiful. I sat at the bar for 15 minutes, and no one even acknowledged my presence. I finally had to walk to the other side of the bar and flag down the bartender.

To add insult to injury, they charge $40 a day for parking.

I would never stay here again.

29/09/14 | Link | Rating: 1.0
304. Mika D.
Stayed at the large king suite for my birthday weekend here. I love the accommodations at the Andaz. We're definitely coming back here. The rooftop pool is pretty sweet.

The check-in and check-out process was fairly easy and it helps being a hyatt gold member!

18/01/14 | Link | Rating: 4.0
305. Kimberley S.
BEYOND disappointed.

My boyfriend and I made reservations for a Saturday night for a good friend's wedding. When I made the reservations I requested early check in so we could have time to iron our clothes and get ready in our room. I requested the early check in only 2 hours before normal check in would occur. After a butt load of traffic and only having about 30 minutes to get ready before we had to leave (so an hour before regular check in) we get to the hotel and our room is not available. They take my number down to let us know when it would be ready so we had to get ready for the wedding in the bathroom. awesome. they never called me.

Around 830 when we arrive back from the wedding before the after party on the rooftop (the only good thing about this hotel) i explain to the situation to the front desk and all he says is "well everything is always fixable". umm not really considering we got ready in the bathroom. and to top it off- not one apology from him. rude.

We get to our room and wow what a disappointed. Beyond expensive for not a very nice room. The decor is very modern. dirty carpet, dirty bathroom. not cozy at all. the iron ended up not even working. and for what we paid? I would of been much happier at a best western or way cheaper hotel. the bed however was comfy. and the comp food and drinks were cool.

the rooftop bar gets going around 1030/11. the DJ at first was terrible but once it got crowded he started playing good songs. very expensive drinks but beautiful views.

i would def not stay again at this hotel. I think there are nicer/cheaper hotels in downtown SD.

comfy bed
free drinks/snacks
rooftop bar

rude staff
not fancy hotel for what you are paying
ok food
expensive overnight valet

23/09/14 | Link | Rating: 2.0
306. Tim M.
I'm a Hyatt Diamond so I stay at Hyatt hotels regularly. This is pretty weak in áll respects.  I get- "engage the customer in a different fashion" but being greated by a surfer dude with an iPad asking me "what's goin' on"? Was weak. Valet came in looking for the car keys that I gave him him less than 3 minutes earlier. Diamond amenity was not delivered properly- meaning they got the order wrong. The famous wine bar closed at 10- on a Friday Night?
I paid for a suite upgrade and that normally means a really nice room. We got a junior suite that was nothing special. Bed- soft and lumpy. Worst of all- the place is a "frat house" on Friday's. Young people running up and down the hall all trying to figure out who is going to sleep with whom- at 3am! Very loud figuring this all out. Got very little sleep- rooftop disco was pounding music bass down to our floor. Etc etc etc.

The bathroom. Extra small shelf space- ridiculously large shower with (of course) no door (why would you want a shower door anyway?) Temperature control in the shower is zero- all over the board. Motel 6 has a better temp control. And- because there was nothing keeping the water out of the bathroom- you guessed- very wet floors by the sink.

If you want a nice, traditional, Hyatt experience- stay at the Manchester down the street or the La. Jolla Regency. If your looking for an adult romper room and a staff who looks like they have their "boards" all stashed in the back alley and you don't care too much about service- you'll love it here.

EPILOGUE: I spoke with the hotel manager (Daniel). He listened without interrupting. He agreed there were service failures and took care of the problem. I never disclose what remedies are so as to not increase or decrease expectations of other guests but- in MY case, we are satisfied. He is the former manager of the Napa Andaz and I notice (when I go to the bay area) that the  property is sold out all the time so, Daniel must know what he is doing. Bottom line- Daniel gets a star for effort and- maybe he'll get this place shaped up to his standards.

24/05/14 | Link | Rating: 2.0
307. Vi Y.
I think this hotel caters to the younger/party crowd.

Walking distance to a lot of clubs/bars in the GasLamp District
Clean Rooms, good toiletries
Dog Friendly
Some complimentary snacks in the room.

Tiny rooms
Unprofessional door men.  One guy tried to pick up on me.  The other was dropping the F-bomb every other word.  
No onsight restaurant.  All you could get was really low quality food by the pool.
Tiny pool.  
We were on the highest floor and we could still hear the music from the club across the street all day/night.  
At 5pm on a Friday, the kicked everyone out of the "chairs/beds" around the pool to set up for a private event.  They said it was ok for us to stay in the water.  Are you kidding me?

Maybe at 35 years old, I'm just getting too old for this kind of service/hotel.

13/07/14 | Link | Rating: 2.0
308. Nik N.
I am very pleased with this hotel.

The sleep aspect was spot on. The blackout curtains were effective.  Pillow variety and mattress comfort are good.  The blankets were thin I wish there was one more.  I tried to adjust temp but I am not sure anything happened as the unit was silent.  The overall temp was comfortable.

The shower and tub was beautiful and had a  great little cage to hold your items.  The vanity was huge and the dryer is nice.  BYO Kleenex though, the brand they have is like razor blades on your face.

The rooftop bar is killer!  Best hotel bar yet!

Breakfast was really tasty and convenient until they hosted a private party the last day.

Free drink on check in and snacks and various drinks FREE in the room each day!

The gym was just average, bicycles are only recumbent.  I saw no exercise balls in there either.  The rooms are small but if you move the coffee table you can work out in the room just fine.

29/01/14 | Link | Rating: 5.0
309. Scott G.
Our Bartender on the rooftop was awsome, here name was Stene. Such great customer service and recommended such great drinks. Thanks for making me and my guest from out of town feel important. Your great at what you do.

27/11/14 | Link | Rating: 5.0
310. Reddwii Wii D.
I went there for club hopping.  Very nice place. Men and women share the sink to wash your hands after you got to the bathroom.  I liked that part lol.

07/09/14 | Link | Rating: 4.0
311. Jessica R.
My dude booked us a room here to turn my request of spending the day at the SD zoo for my birthday  into a weekend (don't judge, a girl is never too old to get excited to go see pandas!). He'd booked some package that included parking, so we pulled right up to valet, gave him the keys and headed inside to the cute, modern lobby. We were checked in and heading up to our room in minutes, thanks to the friendly and efficient  helpers in the lobby.

The room was quite large, clean and modern. I see that everyone else already mentioned it, but it's worth stating again, only share a room with someone you're cool with seeing naked and being seen naked by because the wall that goes between the shower and bedroom is just made of glass. The hotel itself is awesome, but we tried to go up to the rooftop bar and maybe I'm just officially old but we did not have a good time at all. The music was too loud, the scene was too young & drunk and it was not the place for us. We finished our drinks and proceeded on with our night.

09/02/14 | Link | Rating: 4.0
312. CC S.
Many of years ago, a bunch of girlfriends and I took an impromptu trip to San Diego. We partied like rockstars in the Gaslamp district with other 20-somethings at the chic poolside rooftop bar at Andaz.

Fast forward 7 years later, I was a grown adult back at the Andaz again this time for a business conference. Andaz was the same hip hotel in the Gaslamp district I remembered. They still had the chic, poolside rooftop bar with views of downtown San Diego.

The staff at Andaz were friendly, accommodating, and well-trained.

Andaz is a terrific place to stay if you're looking to stay in San Diego's Gaslamp District where there is a lot of action nearby such as restaurants, live bands, and bars.  If you don't want to leave the hotel, you can soak up the sun on the rooftop pool or sip on cocktails at the rooftop lounge overlooking downtown San Diego.

My only complaints? The front desk staff would not let me use my Hyatt Passport points, because I booked my room with a special conference attendee rate. And the cocktail / wine hour that everyone on Yelp raves about really is just a house red or white poured in a clear plastic cup. While their warm welcome is much appreciated, you're honestly much better off getting a glass of wine or cocktail up on the rooftop!

13/08/14 | Link | Rating: 4.0
313. Kristen M.
Comfortable, clean room. Yes it was over priced for the 4th of July holiday, but we didn't have any complaints other than the $40 parking. We did find street parking for free one night and paid less than 20$ elsewhere another night.

We had an interior facing room which was quieter than outer facing rooms.

Good location. Gas lamp and pier were in walking distance.

In room perks including (one time, not replenished) snacks and a few non alcoholic beverages.
Free entrance to the upstairs pool party. Which is very loud and Vegas, including the drinks that cost $14 each. No thanks.
Free Wine tasting from 5-9
Free wifi

*Make sure to check out at front desk and look over your bill. We were charged $300 for the mini bar that we didn't touch.

May return when the rates are lower.

09/07/14 | Link | Rating: 3.0
314. Mel T.
I decided to use the Hotel tonight app, as I was on my way to SD and came across this hotel. Booked it for like.. $120 or something like that in celebration for my birthday!

We arrived and was greeted immediately, the girl that checks us in, is also the same individual that brings your bags up! I thought it was strange at first because Its normally a bell-boy that brings up your luggage. but she said its their policy to do that, so it feels more comfortable for the guests.

Their 1 bedrooms are awesome! I LOVEEE the window showers that you can view through the bedroom. (its nice for sexy time) HAHA. My boyfriend definitely loved that.

We went to the patio/pool area for drinks and lounge around 10pm. Their drinks are pretty yummy, I had some sort of fruity martini. We also ordered the bbq chicken pizza, surprisingly it was yummy. I wasnt expecting much but it kinda surprised me. Then we went back to our room and their water wasnt getting hot at all, and the water was running for at least 10 minutes.. So i called the front desk to ask for assistance. They sent someone right away, and he couldnt figure it out, and asked if we wanted to stay in another room, they;ll move us right away. 20 minutes have passed, and finally! the hot water kicked on. So we decided to stay, and didnt want to trouble them in moving us, so then the repair guy, comes back with a nice bottle of wine as a gesture for the inconvenience. I thought that was superb!

The next morning, we grabbed breakfast at the same pool deck and it was a gorgeous day, it made the meal just as delicious. Ham and egg with croissant with the view of Downtown SD with bright blue skies was PERFECT.

They play music... really loud music during the day time, so we laid in their pool beds for a little and sunbathed.

Perfect birthday.

28/01/14 | Link | Rating: 5.0
315. Elina S.
Paid $125 for VIP  and they only had 2 bartenders. Needless to say.......I didn't get my money's worth

31/12/14 | Link | Rating: 3.0
316. Sarah T.
We are actually considering coming back here next week,  we loved it but would like to know the front desk is better staffed.

16/01/15 | Link | Rating: 2.0
317. Abbie H.
My amazing friends booked a couple of rooms at Andaz for my birthday. We went out for dinner and to the bars before retiring for the night. At check in, before dinner, we were offered a glass of wine and loved the room! Trendy and sleek, but super cozy at the same time. Staff was very friendly and accommodating. After dinner and some drinks at other bars, we went up to the rooftop bar at Andaz. I loved it. Good music, an age diverse crowd (not all the young'uns), and good drinks. Plenty of seating around little fire pits too.
The bed was so comfortable! I would highly recommend the Andaz for people visiting San Diego.

16/04/14 | Link | Rating: 4.0
318. Samantha L.
NYE at the Andaz was terrible. It's 12:37 and I'm yelping.. Need I say more ? We waited 45 to an hour for ONE drink. VIP was a joke and I will never come back here. I paid a lot of money and think it's ridiculous what they did not having enough staff

01/01/15 | Link | Rating: 1.0
319. Jamey V.
My husband and I stayed at Andaz for our 5 year anniversary and couldn't have asked for a better experience. We are late 20's early 30's and live in Vegas and drove in on a Tuesday and left Friday morning. So we didn't have any traffic or tons of tourists there on the weekday/nights. Upon check in we were offered a glass of wine which we gladly accepted. Also, if you drive down and like wine, you should stop at Bernardo Winery along the way, the winery is great and its paired with chocolate :) its about 30 min outside of Andez and a great way to break up the trip.

We were excited and  surprised to see they upgraded our room to a suite since it was our Anniversary. We were treated like royalty, by everyone there, especially the Valet, I know you pay 40$/night to have your car there but it is well worth it, driving around in a new city it hectic enough, finding parking would have been terrible. Even my husband (who almost made me change hotels) when I told him about the mandatory Valet said it was very convenient, and of course make sure you tip your valet as well.

We did go out every night to a happy hour or restaurant and partied it up and met some great people, and this place was within perfect distance to stumble home  from all the bars.

We ate breakfast at the rooftop restaurant one morning which was beautiful and a great way to start our day at the Zoo. We used the pool and loungers and it was never crowded. We brought drinks in glass from our room and they gladly gave us plastic while we were outside. I kind of felt bad since we didn't purchase our drinks from the bar, (we had bought some champagne to calibrate)  but they didn't seam to mind.

The only thing I thought was weird was the Ice situation, there is a small ice chest with miniature plastic bags of ice. So no big ice machine with a push button (which I don't blame them for not having since they look tacky) But the Ice didn't break apart very well to fit in the ice bucket or use in drinks. Easily something I overlooked during our stay there, just thought I'd mention it. Overall This place is wonderful and you should definitely consider it :)

31/08/14 | Link | Rating: 5.0
320. M. P.
Andaz is hit-or-miss for me. I guess it really depends what time or what season you go. It is located in the Gaslamp district in downtown, that is my main reason for frequenting. You can find street-parking (lot or meter) (or a secret $1 parking garage which i decline to divulge) with no issue if you are afraid of a $40 vallet. You enter the hotel into the nice lobby with the greeters (they are probably the managers), asking if you need assistance right away. In the lobby there are mannequins, I think it resembles a high-end men's clothing store. On any given day you will find the hotel hosting a wedding, business people, families with small kids, bachelor party people, people who wish they were in Las Vegas, etc. Which brings me to my next topic. The roof-top pool with a beautiful skyline view. The scene varies on any given day, sometimes it hosts a 20s crowd in which case the cocktail waitresses in matching outfits (or whatever they are trying to be) will cater to, thinking they are in Las Vegas because of the ridiculous prices, I say that because why are you serving me bottom-shelf alcohol but charging me like I'm at the MGM. I don't think I like "orange juice" from a tap either, ew.  Once I had a really good turkey sandwich, once I had a horrible pizza that was tasteless and dry and although the menu said $14 for this 8" little pizza, my CC statement did not reflect that. The unisex bathroom area is kind of weird...dislike. The actual hotel room decor is modern which is refreshing and nice amenities to enjoy.

09/04/15 | Link | Rating: 3.0
321. Robin H.
My feeling about the Andaz is "MEH".  The room was decent but RIDICULOUSLY LOUD until about 3:30 AM.  I felt like I was at an unsophisticated college frat party and almost expected to see a pile of vomit outside my door in the morning.  In addition at about 5AM you could here some garbage trucks plowing empty bottles off the street.   If you have a hotel in a neighborhood that is basically frequented by drunken 20 year olds, for the love of all that is holy put in double paned windows, please.  
In addition to the frat party downstairs in the streets, in the evening I went to the rooftop to hopefully have an elegant dinner and was greeted by bouncers asking me for my ID.  First of all I am 46 and could hardly pass for 21.  But worse than that, the rooftop turns into a NIGHTCLUB...and not a nice one.  We are talking young girls in bad cheap shoes with their tits hanging out.  Had there been another on site restaurant option I would have been fine with it.  But my options were room service or joining the party in the streets below which was certainly something to behold, but not necessarily something I wanted to witness.  I was born and raised in LA, have lived on 3 continents and I have seen it ALL.  But no shit, I have never seen quite the bevy of freaks as the group I encountered walking the streets near the Andaz on a Friday night.  And let's not even discuss the shitty restaurants, most of which also had bouncers and asked for ID.  
I am sure I sound like either a complete snob or a fuddy duddy, but this place is just plain tacky.  An A for effort, but this Andaz fails to deliver the cool sophisticated modern vibe of the Andaz in Maui or even the Nines in Portland which also has a rooftop deck and blows this place out of the water.

17/01/15 | Link | Rating: 2.0
322. Lindsy H.
We chose the Andaz for our Babymoon weekend stay-cation. To be honest we chose it simply because of my husband's high standing with Hyatt and knew we'd get some extra amenities.

The place is trendy, clean and quiet, but other than that it's an overpriced hotel. We had a room on the 2nd floor facing the street, which I didn't mind (I love street noise as it reminds me of New York), but the windows are NOT soundproof so we did hear every car and every drunk person till 3am.

There is only valet parking and at $38 a day we should have just taken a cab, it would have been much cheaper!

Upon entering the hotel there were three people standing behind the desk, but apparently only one could help us (already helping another customer) so we waited for about 20 minutes to be checked in.
*The room was nice, but again, nothing fancy.
*The TV is satellite and since it was a rainy weekend the cable went in and out a couple of times.
*As other reviews state, the shower is basically in the middle of the room and all glass, so don't come prepared to have any privacy :)
*The complimentary water, sodas and snacks (a Hershey bar, a bag of chips & a granola bar) were a nice treat.

The only extra amenities we were given with my husband's status was the ability to check in early (2pm) and check out late (2pm).

Our babymoon was nice, but we definitely won't be paying to stay at an Adaz again.

10/03/14 | Link | Rating: 2.0
323. Mike P.
Eclectic atmosphere, sophisticated design, and superb attention to detail.  I appreciated the Web check-in option which made the process a lot quicker.  Greeting us in the room was two wine glasses, one bottle, and a personally written card congratulating us on our anniversary.  The room was an upscale comfort I grew to enjoy each minute there.  Overall experience was great, however being next to the stairwell was a little noisy from guests leaving the rooftop.  We were right next to the elevator but heard nothing from that.  I could imagine the rooftop music being aggrovating if staying on the 6th floor as others have stated.  I also did get charged for early check-in (I arrived at approx 2pm)  and upgraded room fee, however this was the initial room I booked, so I did not receive any upgrade.  So additional $60 out of my pocket.

08/02/15 | Link | Rating: 3.0
324. Justin P.
This is a nice hotel, but I have to give them two stars for service. The first time I stayed  I held a sales meeting here and brought 18 people- put them all in the nicer king rooms. It was a great meeting over 4 days. Business finally brought me back to San Diego and I was excited to get a few days back at the Andaz. Unfortunately, this time I've been put in a bread box of a room on the second floor, above the valet- zero view, car noise all night and valet noise to top it off.

Generally when I revisit properties (Westin, Kimpton, etc) where I've held a sales meeting and dropped $40k plus, they put a note or something in their system, thank me for returning and offer me an upgraded room. I guess the Andaz, a Hyatt property, doesn't see the value in that type of thing.

Nice looking hotel, nice staff, but don't expect to feel appreciated, or count on a decent room for your money and if you get a room on the second floor, don't expect a good nights sleep.

14/10/14 | Link | Rating: 2.0
325. Jayne M.
I loooooove this hotel and really enjoy working here.
The guests always have positive things to say about the stay too.
The views are amazing and the valet crew are top notch.

02/11/14 | Link | Rating: 5.0
326. Kelly E.
My husband and I spent our 4th anniversary 'stay-cation' at the Andaz. It was a great experience, BUT - I have a few pointers:

1. If you are sensitive to noise, don't (and I repeat - DON'T) stay on the top floor. Thinking he was being super romantic (and it really was thoughtful), my husband decided to book a suite on the top floor. What we didn't realize is that there is a super hopping bar/club on the weekends at the rooftop here (which would be fun if we weren't, well - old souls). This was LOUD until about 3:00 a.m. - and by loud, I mean our walls were vibrating.

2. The location is AMAZING. When you step out of the hotel, you are directly in the heart of the Gaslamp. Super fun vibe, lots of great food - all right outside your doorstep.

3. The ambiance is GREAT- super sleek, modern but still quite homey. Love the room layout (the bathtub is pretty baller).

All in all - would we go back for an awesome weekend out of the house? Yes. Would we book anything higher than level 2? No.

And go to the wine bar.


17/11/14 | Link | Rating: 4.0
327. ERIKA L.
Spent our 16th anniversary here and best hotel experience yet!!  From the moment we arrived to the second we left the staff was attentive, the roof top bar was fabulous especially the DJ..... Love! Love! Love!

23/12/14 | Link | Rating: 5.0
328. Victor H.
Partnership with Hyatt Hotels...

We had to leave this property once we checked in because the room we was given was depressing and had very old dated furniture that was poorly kept. ..

The dark wood floors were marked up and the carpeting was fraying in places!
And this was a suite we were given!!

This property doesn't have a Concierge Lounge either..  but there are plenty of bars within a block of this property. ~~~

I give it two stars for location and that it's a Hyatt... Outside of that, I am challenged. ...

The day manager at the front desk was dressed spoooooo casually that I first mistook him for an executive coming back to the hotel to clean up after a hard days work!!!!.....was I wrong! ....   crumpled shirt, kaki pants, no tie. ..
Then he greeted us to check into our room! ...

A big Pro is that if you are wanting to get totally wasted and didn't care if you passed out on your Livingroom floor, or just wanted a place that was somewhat clean to crawl back to from your local bar----this is the place!

31/12/14 | Link | Rating: 1.0
329. linda d.
Stayed here with a group of friends for New Years and had a blast! room was lovely and it had everything we needed. drinks snacks and tons of other things were free! a lot of other hotels charge you if you open up the items in the room but not this one! and the staff here was very friendly. the patio/rooftop/ pool area is tons of fun. only weird thing was the bathroom didn't have a lock?

24/01/15 | Link | Rating: 4.0
330. Umar M.
I really enjoyed the 2 nights we stayed at this hotel, and the amenities are awesome. Not every day you come to a hotel that basically gives a basket full of complimentary food and drink items.  

We ate breakfast both mornings at the Andaz 360 and I highly recommend it, the food was delicious and the views are awesome.  

My only complaint of the place is the see through bathrooms, I guess it is a modern style but I am not sure how it is fashionable, if you are traveling with others.  

Great hotel with good amenities, which allows for a stylish stay.

15/09/14 | Link | Rating: 4.0
331. Jeannette M.
I can only comment on the dog friendly rooftop bar-we received a recommendation from the doorman at Lucky Bastards.
Walk right in and take the elevator to the rooftop for an amazing city view! They have various craft, domestic beers and other drinks. There is a great city view with a friendly staff and best of all I could have my dog with me. This is true customer service, we will def coming back on our next visit!

06/06/14 | Link | Rating: 5.0
332. April F.
It's the small things that make me a fan.

Such as the following:
-Someone greets you once you walk in. Not someone behind the desk but someone with a tablet that can check you in right there on the spot! We were able to check in 3hrs before the check in time since there was a room available. We were offered water or juice while we were being checked in :)

- They not only give you a bottle of water for free BUT they give several free snacks and drinks like bottled ice tea, OJ, a bag of chips, a Oreo toffee snack, and a granola bar. That is replenished daily!

-They have a very nice glass enclosed shower with a piece cut out so that you can reach in to turn the shower on without having to get in! SCORE! They also have a small corner built in caddy which is convenient to put your shower items on. They also have a detachable shower head that also adjusts vertically to customize for YOUR height!!!  

This hotel is beautiful and sexy. From the lounge to the rooftop. The staff are all welcoming and friendly. The rooms are clean and inviting. I have not one complaint about the 4 days I spent here! I would definitely stay here again!

01/07/14 | Link | Rating: 5.0
333. Jonathan W.

I stayed at the Andaz San Diego for one night at the beginning of April on a business trip. I woke up the next morning with bug bites across my back, arms, fingers, and ankles. When initially reporting the situation to the hotel, management informed me that they would have to have an independent company come to the hotel to evaluate the room that I stayed in. The hotel then called me to inform me that the report showed the room I stayed in was infested with bed bugs. While the hotel initially reimbursed me for expenses that I incurred from the situation (dry cleaning, doctor's bill, cream for bites, etc.), I still have large welts on my back that are very itchy. I wake up in the middle of the night with intense itching, and the welts on my back still bleed through shirts that I have. The bites may leave permanent scars on my back. I have communicated this to hotel management, yet the hotel will do nothing more for me than put me through to an independent insurance company (that requested my social security number before doing anything).

As explained above, one month out from my stay, I still have severe discomfort. While I had high hopes for the Andaz, I would avoid at all costs.

04/05/15 | Link | Rating: 1.0
334. Ritchie B.
Amazing weekend with my amazing wife! Room and service was top class! Comp bubble in our room on arrival! Thank you Andaz for a great weekend.

23/02/15 | Link | Rating: 5.0
335. Annie S.
Nice hotel. Great rooftop with pool, bar, and lots of seating areas with warm fire pits. Lovely view of downtown San Diego and the baseball stadium. Rooms are modern and clean. Bathroom has a huge shower, spacious bathroom with a door separating the toilet area. The design of the room is pretty intimate. I wouldn't share a room with a friend you don't feel comfortable seeing you naked in shower. Everything is out in the open. There may be rooms with a different layout. The sink is by far the worst design. It's extremely tiny and the faucet awkwardly extends almost to the edge of the sink making it very uncomfortable to wash your face. It's almost impossible not to splash water all over the bathroom counter because of this poor design. On a brighter note, the gym is pretty nice here. It's a great location, lots of places in walking distance. Parking is a whopping 40 bucks a night.

14/04/15 | Link | Rating: 4.0
336. Mary S.
Loud. Very loud. Definitely not the place for a quiet retreat. We stayed two weekend nights in a nice room with view on 5th floor. Room was generally nice (minus the broken curtain, shower/tub nob that wouldn't turn & heater that wouldn't go past 72 degrees), but it was extremely loud all night long. We could hear every street conversation, revving car engine & clubbers all night, every night. And they only left us one set of ear plugs. Our mistake not asking for two. Even w ear plugs it was loud. They need to re-insulate or warn people of the noise level. Other than that, the hotel staff is very friendly & the hotel location is convenient. It was nice having menus of complimentary items. I think next time we'll try the Hyatt by the water in hopes the noise level will be better.

22/03/15 | Link | Rating: 2.0
337. Mimi L.
Went to the roof top pool bar and lounge for drinks and light fares with friends, beautiful views of Gaslamp, tiny pool, a bar and big patio lounge, I think this place would look better at night.

Our super cute and athletic looking waitress was very friendly, she brought us the menus so fast, let us know the drinks were taking a bit too long because the bartender messed up the orders. The mixology menu was great, the food menu was not that good, lots of meat and dairy, the prices were very reasonable for a major hotel in Gaslamp. I didn't know what to order, hubby and friends ordered meat pizza and cheese plate, I could only have the tiny pieces of apricot and cashews in the cheese plate, I was miserable.... But the cocktail was so yummy, my girlfriend's mojito looked so pretty, I was like "her drink is so pretty!" Our waitress responded so fast "Yours is pretty too!" She was a sweetie.

It was a warm late afternoon, the sun was coming down, the atmosphere was so casual and relaxing, we were enjoying our good drinks and good times, it was lovely!

This was the Ivy hotel years ago, to be honest, I am not that into Andaz hotel, there is one on Sunset too, the decor is just too simple to look and feel comedortable for my taste, the lobby area is tiny, it just doesn't look inviting to me. I wouldn't want to stay here even the rates are slightly cheaper than Hotel Palomar where we stayed twice in the past.

The rooftop bar and lounge is definitely a great hangout place for couples or friends!

21/01/14 | Link | Rating: 4.0
338. Mekia P.
Our room was super cute. It's in a perfect location close to bars and restaurants. I only have one complaint.... i pre-paid using a Hyatt Certificate. The hotel still ran my credit card for the full amount of the stay plus another $100 in incidentals. Not quite sure why they needed to hold money for something I already paid in full.... As irritating as that was.... I did enjoy my stay.

14/04/15 | Link | Rating: 4.0
339. Debbie S.
The perfect hotel if you want to go bar hopping or attend a concert.  Free minibar snacks great for late night munchies.

No stuffy check-in desk - you get checked in via iPad.

Tip: Skip the 6th floor, especially on the weekends, if you're a light sleeper.

Photos can be found on my blog: travelingwellforless.com…

02/09/14 | Link | Rating: 5.0
340. Adam H.
This a review for the Andaz NYE party which was illegaly mis-advertised.

The Andaz seemed like it had a really fun NYE party, but it is hard to say for sure since my friends and I were in line for drinks ALL night. I flew down from SF to celebrate NYE at the Andaz with the VIP tickets that [included all you can drink selected beverages at a designated bar and lounge area]. Unfortunately, Andaz mis-advertised the VIP tickets because there was no specifically designated bar for VIP holders to receive drinks. Everyone who purchased VIP tickets and had spent $120+ had to wait as long as 45 minutes for one drink while the bar served drinks to everyone walking up to pay. Happy 2015

05/01/15 | Link | Rating: 1.0
341. Angel C.
I really enjoyed our stay here few weekends ago and Andaz is easily my favorite hotel in San Diego. Prime location right next to some of Gaslamp's favorite bars. The only almost-issue I had with this place is the front desk staff...

Check-in was weird. It's just a guy with a laptop at what seems to be a "front desk" area, I know they're trying to go for an open and welcoming set up as opposed to the traditional front desk setup, but it was confusing and seemed to kind of work against its intended purpose. The guy who checked us in was buried in his laptop from the moment we entered, I wasn't even sure if he was the right person to go to. He quickly checked us in and gave us a quick 10 second run down of the keycard and information on there and pointed to the elevator. Not a single smile or welcome. Not a very good first impression..

But we quickly forgot about that as we got up to our room. Good sized room with a large (comfy!) bed and bathroom. Modern designs, luxurious while still maintaining its simplicity. I like! Too bad our room faced the courtyard and more windows, no view. Make sure you check out their rooftop bar! Beautiful rooftop with pool, cabanas, lots of seating, couches and a fire going (sit on the left side, the right side will have flames that will threaten to burn your eyebrows off). The bartender was so sweet and gave us some suggestions for local favorites. They also have a nice Happy Hour special M-F 5-8! It also gets pretty poppin at night. You can definitely hear a little bit of noise from rooms on the top floors.

We were surprised at how generous this hotel seems to be with their complimentary snack bar & drinks (note: only a few snack bar items are free, and the drinks at the bottom section of the mini fridge). Hotels rarely offer you free snacks & drinks other than the usual 2 bottles of water. There's also a fancy Keurig with at least 6 complimentary k-cups. We didn't even end up using, or rather consuming, all the complimentary snacks and drinks, but I really like that its even offered. I doubt it costs the hotel much money, but it sure does make your guests happy! They also have a list of commonly forgotten necessities you may request such as chargers, makeup/nailpolish remover, toiletries and more. This is an excellent idea. Good job here.

The valet though... not so good job here. We called from our rooms to have our car pulled up, and I was running a bit late and ended up lagging a little, I didn't head downstairs until 5+ minutes later. No car yet. We ended up waiting another 10 minutes in the lobby before they pulled up. It didn't seem to be a busy morning either, no one else was waiting for their car... 15 minutes seems a bit long... Not to mention valet is quite steep here..

And check-out... thankfully they offer an online check-out system, just check your email the morning of, because I stood in the lobby staring at the same guy with his head buried in the laptop and thought to myself... you're still here!? But that's fine, I prefer self-checkouts anyway.

May I suggest having your lobby staff look a little happier? It's pretty weird walking in and out of the hotel just to have them watch you come and go without a simple hi or bye. C'mon, at least fake me a smile!

16/01/15 | Link | Rating: 4.0
342. Brezzy G.
I stayed here for a marine ball in the beginning of the year. The staff was helpful and friendly. The ambiance of the hotel was nice but the price wasn't worth it. The rooms are very small and smell like cigarettes no matter what. The second room we got smelled like mildew. Kinda gross. Our view was of other people's rooms and we can see right into their window. Let me tell you you should really make sure the blinds are shut bc we saw another couple having sex and they probably didn't even know! Lol I don't know it defiantly isn't my favorite.

10/04/15 | Link | Rating: 3.0
343. Alyssa R.
First impression was near perfect.  Loved the atmosphere, design, etc.  Rooms are super nice, and the rooftop is incredible.  

Had a bit of a wait at check in as the staff was having a meeting and there was only one girl at the desk with a laptop for check in.  Also wasn't happy with the valet service taking 30 minutes, but followed up with the concierge and he removed the charges from my account for the inconvenience and is following up with the team to ensure proper customer service in the future.  The fact that he went out of his way to handle it is a great sign.

I will stay again next time we visit gaslamp and give it another chance.  Four stars for a beautiful hotel and may get one more star if customer service has improved by my next visit :)

19/02/15 | Link | Rating: 4.0
344. Jennifer D.
Awesome hotel! Loved the layout and comfy setting. I loved all the artwork everywhere and everybody was super nice. Also, there is wine hour, sunset cocktail happy hours and free nespresso coffee in the lobby with AMAZING cookies! Check this place out on your next adventure to the Gaslamp district! Very convenient location to all the bars, clubs and awesome nightlife in SD!

26/04/15 | Link | Rating: 5.0
345. Omar A.
Mixed feelings. The hotel is modern and the room fee is reasonable. The service is fabulous.

Andaz does have serious cons. I see a lot of reviewers happy about the "basket of free goodies" -- which is basically a bag of chips and a candy bar. That's not that exciting, considering the daily rate you're paying to be there. You can buy your own chips and candy from a nearby gas station or convenience store.

Also, the bathroom is only covered in transparent glass, making it completely see-through. Whose idea was this? Terrible. Unless you know the person very well, it can be really awkward and embarrassing to use the bathroom right in front of someone else.

They have mandatory valet parking, which costs $40 a night. This fee wasn't mentioned anywhere when we were booking, so it was an unpleasant surprise. It would have been cheaper to take a taxi to the hotel because we stayed there for three nights, spending $120 on parking alone. I know many hotels downtown do this -- force you to pay for parking instead of just adding the fee to the daily rate, but it is ridiculous and needs to stop.

They try to justify the parking fee by saying you can take your car out anytime you want and it is the same daily fee. First of all, why would I take my car out when I am staying at your downtown hotel? The whole point is to be in that area and not worry about parking. And second, it takes 20 minutes for them to bring out the car. Highly inconvenient.

08/10/14 | Link | Rating: 2.0
346. Daniel S.
Really beautiful hotel and great location. Roof top pool was really cool to lay and take in the views. We celebrated wife bday and they sent up. Complimentary sparkling wine and chocolate, and upgraded us to a large king.

Rooms bathroom was really spacious and the bed was comfortable.

My wife couldn't sleep because of the noise. I was aware that it may be noisy prior to staying, but it was only Friday and Saturday might. Also, the bar next door plays loud music.

They advertise that fridge is restocked daily, but we found that it was not stocked once in our 3 day stay. We had to call and get it refilled. We really only cared for the water. The fridge was also broken and we told the maid the first night but no one replaced.

decent experience, but will stay at a different hotel next time and maybe visit the pool here. Would give them a 3, but they surprised us with an upgrade / wine so a 4 it is.

31/03/15 | Link | Rating: 4.0
347. John M.
San Diego County Craft Brewery Road Trip Week!

When the beer nerd friend I homebrew with (& fellow Yelp Elite) planned a week vacation down in San Diego with the wife & kids, he asked if I might want to take that same week off & go down there too. Hmmm, a whole week of drinking beer at craft breweries all over San Diego County? Oh Hell yeah!

& it was a Helluva week. For my home away from home in SD, I did what I've done quite few times now. I went to Priceline's Negotiator & named my own price for a higher star place in the Gaslamp. I got the Andaz this time. I did some research before arriving, including reading Yelp reviews.

For the most part, it sounded fine. Except for the $40/ day valet parking. Nope, not doing it. There are nearby parking garages charging $10 to park overnight, but I don't think there's in/ out with that. I was even more ambitious than that. I parked on the street every single night. & made it work. That was an odyssey all it's own.

Inside, Andaz is all sleek & sharp looking everywhere, including my room. Though the room was small & had windows facing into an open space that neighboring rooms' windows also faced into. No view, so I mostly kept the curtains closed. The bed was comfy. There's free Wi-Fi, a Keurig for coffee/ tea & some complimentary snacks.

Service was hit or miss. A couple times, when calling for more coffee for the Keurig, I got prompt friendly service. A couple times, I got no service at all. Other than that, staff was generally courteous & very professional. Especially on weekend nights dealing with rowdy revelers to keep it quiet for hotel guests.

Which brings me to an interesting realization during my stay. Andaz is in the Gaslamp & has a cool rooftop bar. It's an ideal situation if you're in SD to party & go to the clubs/ bars all night long. I, however, was in SD to be all touristy, beer touristy, but touristy nonetheless. I guess I'm not much of a club/ bar/ party-goer anymore.

What I needed most was a hassle-free base of operations for my daily beer explorations. For my situation, choosing between $40/ day valet parking or going on a nightly quest for street parking was not a worthwhile trade off for staying in such a central partying location.

I've stayed in the Gaslamp quite a few times before. I may do so again. All those other places I stayed at down here previously didn't have the party energy or vibe that Andaz did. If that's what you're after, this is the place for you. For me, it was OK this time, but I'll take calmer with better parking next time.

06/11/14 | Link | Rating: 3.0
348. Tim J.
Bleak House

Since this place is part of the Hyatt boutique group I expected to be wowed or charmed. I was neither. The hotel has been refurbished recently so it's clean and shiny for sure. They were shooting for euro chic, overshot and ended up at Danish prison. I have stayed in smaller rooms but only in Hong Kong or mid town Manhattan. The bed was either a small queen or a full, new but very uncomfortable. There was a glass wall to the bathroom thus eliminating any privacy. We asked for a view at check in (we are gold members you'd think that might count for something) we got a ventilation shaft. Apparently ours was one of the smaller rooms but at a rack rate of 250 it's horrible value. The room was clean but devoid of any ornament or charm.

This level of euro-brutalist chic works for a six hour layover at Frankfurt airport or a capsule hotel in Tokyo not for a romantic getaway of a business trip where you need anything more than might be enjoyed by Hannibal Lector if his cell had just been freshened up with new white paint. You have been warned.

04/03/15 | Link | Rating: 2.0
349. Crystal T.
This is now my go to hotel when I want to spend a weekend down in gas lamp.  I'm picky and I was very impressed with the clean contemporary design, the outstanding staff and attention to detail.  Just a short stroll to the Balboa Theatre and surrounded by fun bars and restaurants.  From the valet to the front desk to security when we left our credit card at the top floor pool bar and they personally returned it the next day to our room...it was top notch service with a caring attitude towards the guest experience.  I would recommend upgrading to a suite because regular rooms are pretty small and the suites are nicely decorated with comfortable attractive furniture.
Beds are comfortable--not too hard or too soft.  Overall this is a great hotel with more of a small boutique hotel feeling of personal customer service.

13/04/15 | Link | Rating: 5.0
350. Kelsey J.
I've stayed at the Andaz a few times and this weekend we actually had some time to explore the hotel and it's amenities. We booked a King Deluxe room which was very nice. All the decor was very modern and sleek.

One tip: If you are staying with friends or family the shower situation could get a little awkward considering the shower is glass and is in the middle of the room. Anyone can see you if their in the room. This wasn't a problem for us but it might be for others.

Upon checkin we were offered complimentary glasses of wine which was a very nice touch. We first went to the roof too area and had a drink and walked by the pool. Very pretty views of San Diego. The pool area is very modern and clean.

We went back to the rooftop lounge around 11pm on Saturday and it was poppin! Very nice atmosphere and I really liked the cool fire pits.

Valet is the only option if you have a car and like most places down town it's pricy, $38 a night.

Overall good stay and good service.

04/01/15 | Link | Rating: 4.0
351. Vicky B.
I've always liked this place but it's even a lot nicer since they remodeled.  Like a lot of places in SD it has 2 times and crowds.  You can go in the daytime and sit by the pool, enjoy a cocktail and be casual.  Or you can get dressed up, go on a weekend night and dance the night away to great music by the fabulous dj's they have and do bottle service.  I've done both scenarios and have enjoyed both!

Drinks are a little spendy here, no more than what Fluxx, AD or Altitude would charge you but again you're paying for a great atmosphere, a wonderful view and good music!  If you're going in the evening it's worth it to just pay for bottle service.

11/08/14 | Link | Rating: 5.0
352. Frank D.
My girlfriend and I stayed here recently.

We chose this hotel based on location and reviews.

Our arrival to the Andaz was quick and easy.

The rep got us in our room in no time.

In the evening they offer a free glass of wine that is complimentary.

Meanwhile in the afternoon, we lounged on the rooftop and the following morning we had complimentary breakfast.

Why not 5 stars? $40 valet parking, poolside cabanas were all reserved and had to sit away from the pool and were later told to move at 5pm. We couldnt win.

30/03/15 | Link | Rating: 4.0
353. Jason R.
Nice hotel very close to the action. Rooms are very nice with quality items to use or purchase. Overall check in was smooth with good support. The rooftop pool, bar and restaurant was excellent ! Best part of the entire place. Good view from the roof also.

19/04/15 | Link | Rating: 5.0
354. Gigi M.
Valet this, valet that ... what's the proper tipping for valets?  Complimentary valet, I'm generally more generous with their tip but as the charge for valet service goes up, their tip goes down ... Sorry valet'ers!  Valet here was $45/night!  There wasn't any other option so it is what it is.  We meant to tip the valet each time but we don't carry much cash, and the other valet took all our cash!  I know, our fault!  

Valet business aside, very modern, contemporary hotel design and decor!  I love that!!  Glass shower wall/door, glass, glass, glass!!  Our room layout was simple and classy at the same time.  The liquor shelf, snacks, keurig machine, cups/glasses were great!  The bed, sheets, pillows, comforter - nothing to complain about there either!  The rooftop bar was perfect and very accessible, great view from atop!  

Service - everyone from the receptionist to the valets were super nice!  There's a "first come, first serve" if you want to check in earlier than the regular 4pm time.  We got there after 12 and while they didn't have a room ready, they held our bags and called us when there was one ready.  An hour later we get the call but couldn't make it back right away.  No problem, they just took our bags to the room for us.

Just blocks from Gas Lamp, the mall, great location to walk around!  A little far to walk to Seaport Village though, rent a Segway!!

11/07/14 | Link | Rating: 4.0
355. Abby G.
Came here for a little getaway with my boyfriend during the week. We brought our 3 dogs and a new puppy as well--- lol. They also just recently got rid of their pet fee, yay! As far as parking, it is valet only ($40 overnight with in and out privileges). The hotel itself is botique-ish. They have computers available if you need to print out some documents or your ticket in the lobby. They have a station for some cookies, water or coffee/tea. They even have a little doggy water bowl next to the door which is always nice.

The room was a bit small for my liking. I usually like to stay at the US Grant because the rooms there are spacious, but it was $500++ a night to stay there for that particular day. So we opted for Andaz. We had a king bed and it was so comfy! It accommodated me, my boyfriend and our dogs : ) Make sure to also checkout the roof top bar if you have the chance. Good view + drinks.

11/04/15 | Link | Rating: 4.0
356. Michael A.
Beautiful boutique hotel with a friendly staff. The hotel is clean, the rooms are smaller than I'm use to. Overnight valet runs $40 with in/out privileges.

If you are looking for a peaceful night sleep as I'm sure you are,  this is probably not the hotel. First night we heard every laugh, cry and drunk person on the street until 3am. We requested a different room the second night. They put us on the 6th floor which is directly underneath the rooftop bar. We could hear the bass in the loud music they played all night long. They are aware of the loud noise because they stock the rooms with ear plugs.

This was my third time staying here, but never again.  What was supposed to be a restful weekend away was nothing but. I left more tired than I was before I checked in.

13/04/15 | Link | Rating: 3.0
357. Lily S.
First impression= yes, just yes...they offered glasses of wine right at check in. Then they asked what our preference of wine was in case we wanted glasses later.
Second impression=what?!!! surprise bottle of wine upon finding out it was my bf's bday weekend.
Third impression=yahhhh!!!! sexy glass walled shower in the center of our deluxe room.
So many sweet amenities, great service everywhere, and letting us party to 4am, aaaaand not even giving us any weird looks when we walk down to the lobby to get more people in at 3am in our socks and sweats, makes this place the perfect party spot! Beautiful rooftop pool and easily accessible from the party hotel room makes this a definite return spot for future special events!

10/02/15 | Link | Rating: 5.0
358. Blake R.
This is for the rooftop club on a Saturday night.
This place was amazing, it felt like Vegas. Most if not all the people here were dressed upscale and the crowd seemed to be older than most crowed spots you can go to in the gas lamp.
My friends were there for a bachelorette party so they had a bed and table. The service was awesome, the bartenders were super fast every time I went to the bar.
Now that I know about this place it is a definite stop when ever in the area.
Probably easier to just get a room here and crawl back the room when done drinking and partying.

21/04/15 | Link | Rating: 5.0
359. Ashley K.
// [ dates visited ]
Friday 04/04/2015 to Saturday 04/05/2015

// [ the parking ]
I suggest skipping the $40 valet if you're planning to hang out nearby the hotel. You can park your car overnight at the structure on 6th & Market  (4 minute walk) for half that price.

// [ the service ]
The man who checked us in never smiled & made no effort to make us feel welcome. However, I never had trouble with room service - within 5 minutes of requesting extra towels, cotton balls, etc, they were delivered.

// [ the room ]
The Andaz Large King room was clean, spacious, & sexy. My boyfriend & I were huge fans of the exposed glass shower in the middle of the room, but I could see why many visitors would be uncomfortable with this. We were also impressed with the free snacks & beverages available to us.

The reason I am giving the Andaz such a low rating is because the noise level was so RIDICULOUSLY HIGH. I woke up from sirens and motorcycle revving every 30 minutes. Because the Andaz rooftop is open to the public, you will hear drunken chatter, laughter, and screaming from people who aren't even staying at the hotel until about 3am.

// [ tl;dr ]
I don't care how many free sodas & granola bars the Andaz throws at me - unless they install some soundproof windows, I will not be back. I see no point in staying at a hotel where I can't even fall asleep.

06/04/15 | Link | Rating: 1.0
360. Courtenay S.
What a sexy place! I've been here twice and really enjoy the sophisticated rooftop lounge. It's a great place to celebrate a birthday or just hang out with friends.

There is a pool, private cabanas, beds and a fire pit to keep you warm. Let's not forget about the views.

A nice place for the grown and sexy!

03/04/15 | Link | Rating: 4.0
361. Shalini G.
this is a nice funky hotel...
rooms are small but adorable!
I've been in two different rooms and they were set up pretty different from each other and I liked them both!
comfy beds
clean bathrooms
nice toiletries.
the patterns on the carpet outside the elevators are fun to stare at and figure out what they are actually a picture of!
lobby is beautiful!
elevator is secured by using your key to access floors with rooms.
there is a rooftop bar which is nice if you're staying in the hotel and want to get the party started...but not what I would call a destination for a fun night out.

06/04/15 | Link | Rating: 4.0
362. Drew A.
Really nice spot in the thick of things in SD. My room was wayyy larger than I needed and had a couch, desk, see through shower (I'm a fan of these), separate commode (I'm a fan of these too). Wifi was fast and wine hour was a nice surprise. I hear the pool is pretty fun, but I hit up a Padres game instead (walkable). Staff was more than accommodating, including pouring me wine and giving me an apple when I walked in (the. best.).

My only gripe is that they ripped up the entire hallway, to replace the carpet I assume, and the work started fairly early. Woke this hungover dude riiiight up. Ouch. Please inform the customer if the hallway is going to be trashed at some point during their stay, maybe? Obv this isn't the everyday here, so I'll let it slide. Would love to get back here soon.

06/03/15 | Link | Rating: 5.0
363. Allison T.
Exceptional service! I stayed at this Hyatt hotel for 3 nights . It is located in the trendy area of the Gaslamp Quarter and walking distance to everything including the convention center!
Food & drink: excellent breakfast with fresh cage free eggs and local jams. Eat your lunch poolside with bottomless mimosas for only $12 until 2pm!  Food & drinks are totally worth every penny!
Service: every staff member that we met at the hotel provided exceptional service. They serve you by the pool & there is a good sized bar next to the pool as well. They can reserve cabanas for you at no extra cost to get a little break from the sun! The staff are very helpful in helping you pick out places nearby to eat, drink, and shop.
Room: very clean and very well maintained. In room sound system is extra fun! They provide you with any toiletries you may have forgotten free of charge! There is soda/water/juice and chips free of charge as well! There is a fully stocked minibar for an additional charge.
Pool: I can't say enough about the pool!! It's excellent and there is a live DJ on the weekends at night for you to enjoy!! It was never packed and there was always a seat available.

I will definitely be staying here in the future!

19/05/15 | Link | Rating: 5.0
364. Candace R.
From the moment I booked the reservation the Andaz was an above and beyond experience.

I received an email right away confirming my reservation with the option to pre-request early check in and late check out.  I selected both and they both were honored.  Very late check out at 3 pm was a great way to grab breakfast AND lunch downtown before heading back up to the room to pack and take off.  

They have valet service out front and the cost is included in the room.  For those of you who are familiar with the gaslamp area know how difficult parking can be.  Made the experience smooth sailing.  

Check was a breeze and the staff knows how to properly serve their customers.  They understand the importance of good hospitality and it made me feel confident we made the right choice for our stay-cation.

We got into the room and it had very modern decor, was clean and had a decent view if the streets downtown.  The room included free snacks and soft drinks.  The shower was amazing floor to ceiling glass on both sides with 2 giant shower heads. Not very private but it was just and my date and made for a great time. There was some noise from the downtown traffic but the windows were sound proof so we closed them up and didn't hear a thing.  

Later in the evening after dinner I had an upset stomach and called down to the front desk to ask if they had tums or something I could purchase.  They informed me they did not.  About 20 min layer the front desk clerk showed up with a smile on her face and handed me some tums!  She had walked down to CVS to get them for me and they didn't even charge!

09/03/15 | Link | Rating: 5.0
365. Saleen D.
I went here last night to celebrate my friend's 24th birthday.  This is a beautiful club/lounge & has panoramic views of downtown San Diego.  The birthday girl ordered bottle service & got a bottle of Grey Goose Vodka, 3 mixers (pineapple, cranberry, soda water), & several slices of chocolate cake for $400.  Our area was heated with heat lamps & we had 3 couches.  We were a large group & when I requested another couch, the staff worker was more than accommodating & brought over another one.

Great music variety - hip hop, rap, EDM.

08/03/15 | Link | Rating: 4.0
366. Erin H.
This review is a little delayed so lets rewind it back to the weekend of the 4th of July, 2013.

My dude and I decided to get fancy and celebrate our independence at a posh boutique hotel in the ever lovely San Diego; which in Spanish of course translates to a whales vagina. We chose to take the earliest Amtrak train down on 7/3. The train is a great way to just sit back and enjoy the ride with a few cocktails in hand. Once you get into SD you want to get off on the SAN station. There you will just need to walk 0.8 miles (17 min walk) to the Andaz. The hotel is located in the ultimate perfect location in the Gaslamp; which has tons of hip restaurants and bars within walking distance.  When we got to the Andaz the lobby was quite  impressive with its  modern decor.  We checked in on time and upon entrance were in awe with our deluxe room.   Spellbound by the super sexy glass enclosed bathtub;  which exposes you to the entire guest room. WARNING for those of you that look super awkward  with your wash routines this may not be your choice of rooms.   The bed was a minimalist dream with all white linens and it sure  didn't lack comfort. Our room overlooked  6th street  with several restaurants and bars that  made us feel like we were right in the heart of the fun.  We scored a room that was far enough from the roof top debauchery. But the windows still don't mask the city noise.  This day in age I can't believe we haven't come up with quieter garbage trucks. It was like Godzilla was tearing down the streets.  On the 4th we got up early  and walked down to an AWESOME breakfast place called Cafe21. The bloody mary was bloody delicious.  We got back to the Andaz early so that we could claim a couple loungers for the party. NOPE. Unfortunately, those loungers were reserved for bottle service only; which remained mostly vacant probably due to the cost. Its pretty silly since those were the only places to sit down and relax.  I have to be honest that i actually had this vision that the 4th of July roof top party was going to be somewhat exclusive and  relaxing for the guests that actually forked out the cash to stay.  Anyhoo, my dude and I claimed a prime spot on the pools ledge and sat and waited for the party to start. Once the party started a sea of party goers filled the somewhat small pool.  Ironically I came to the Andaz to celebrate my independence but was forced into a tiny confined cesspool .  Oh well. I'm fully vaccinated.  As the party progressed and space was obsolete. You were forced to protect your spot or it would be quickly swooped upon. Thus we ended up taking turns going to the bar for drinks. But at 15$ a drink we ended up going down to our room separately to chug and meet back up. It was pretty ridiculous but so were the cost of the drinks. As the sun went down so did we to go freshen up for the night time fun.  Turned out that the main DJ , Viceroy  was to be playing his epic summertime jams.  We got to dance the night away and then watch the fireworks go off in the far distance. It really is an  epic location for a 4th of July party. We had blast.  Sleeping that night was virtually impossible since the city decided to never go to bed.  I would highly recommend ear plugs. But it was a great stay nonetheless.  It was now time to get dressed and packed to head back home on the 2 pm train . Check out is at 12 pm. Since we still had a few hours to kill we decided to walk around the city.  When checking out we asked the front desk if  they could simply just keep our bags for a couple hours. The staff seemed to be somewhat annoyed by this request but accepted. When we returned i quickly came to discover that my flat iron had been removed from my bag.  Slighted by the cheap shot  and now second guessing what other items were taken.  However, it still wasn't enough to make me not  want to return to this rooftop oasis.
I can hope to win the Nigerian lottery in hopes that I could someday afford the Andaz again and that the flat iron will burst into flame with a fiery vengeance upon the thief that stole it.

28/04/15 | Link | Rating: 3.0
367. Nicholas G.
The Andaz used to be a very high class, high quality hotel, but it seems a lot has changed in the last few years. I am both a Hyatt Gold Passport and a Hilton Honors holder and tend to stay at Hyatt Hotels or Hilton hotels exclusively. 

I used to stay at the Andaz often though my last time was about 18 months ago and was impressed. They had a very flexible policy about traveling with pets and the customer service was above and beyond my expectations. 

Fast forward to April, 2015 and my most recent experience was dramatically different. Upon check-in I was allocated a very small room which faced the interior of the hotel. The amount of sound (echo) from the street was amplified by a factor of 10 which prevented me from getting any decent amount of sleep. 

I now understand why they provide a white noise machine and ear plugs! There was street noise, yelling drunks in the street, and I am fairly certain I heard a large scale brawl occur, including the police arriving and paramedics. So much for getting any sleep....

The customer service was decent, nothing special. Upon checkin they usually provide a complimentary beverage which was never offered. I requested some dog bowls and a bed for our dog that traveled with us and they never came. I had to call down to housekeeping more than a few times to finally get someone to acknowledge and deliver the bowls. The dog bed never came.... 

We ordered room service one afternoon and it was so-so quality and not worth the price. 

After a few nights of getting little or no sleep I requested to be moved to a larger room, preferably on a higher floor and not facing towards the Gas Lamp due to the noise pollution that occurs at all hours. The Andaz staff moved us.... but to a room that directly to the Gas Lamp! It was the WORST!

Also, the lamp that was in the room above the picture shorted out one night and almost set the room on fire. It was literally shooting sparks. I had to turn off the power and remove the florescent bulb. Talk about a scary experience. At check out I mentioned it to the staff but they didnt seem to care. I dont even think they made a note about it!

The parking price was high for valet and if you do not want valet your parking options in the area are limited and are also very costly. That should be expected though as parking in downtown San Diego is always costly. 

The bar/club on the first floor looked closed down. Not sure why, maybe they were doing renovations. They do have another bar/restaurant that is open though that was nice. 

The pool area and views from the roof were very nice. 

Internet speeds were terrible; 1.5Mbps download and less than 1Mbps for upload. Have not seen speeds that slow for wifi in a long while. I instead tethered with my phone which uses AT&T and I was able to get about 30Mbps and a solid signal.

Overall, the Anzdaz is a nice hotel, not 4+ stars though, and needs to freshen up. 

The fact that I am a repeat customer really meant nothing even when I was staying at the hotel for 7+ days at $300+ a night.

09/05/15 | Link | Rating: 2.0
368. A E.
Snazzy hotel, with an extra snazzy rooftop.

I came here for a wedding reception, and as soon as I entered the hotel I was pretty amazed. It was modern, stylish and chic. I felt like I almost didn't belong. I'm like one of those nerdy people that was somehow accidentally invited to the cool kids party. lol. jk. The reception was held on the rooftop, and you get a view of downtown San Diego. It was a perfect place for a venue, and matched my fashionably hip, popular, newly-wed friends well.

Tables occupied the entire rooftop, so I was a little concerned about where I was going to get my Electric-Slide, and Mambo No 5 on. After dinner, everyone was re-directed to one of the small halls inside the hotel for dancing. Seating options were pretty limited in the dancing area, and it started to get pretty stuffy. One can only handle so much line dancing, and muskiness... so I moseyed my way back to the rooftop. To my surprise, there were no remnants of the reception at all. It suddenly transformed into a Vegas style lounge, but in San Diego. They even had to check my ID! lol.

I was never into clubbing, drinking, little black dresses and high heels. However, it was one night, and one can surely pretend.... so with my imaginary cocktail in one hand (water), and cotton candy in the other (the couple hired a cotton candy maker for the reception. More cool plus point for them. lol.), I sat on one of the couches by a fire pit and enjoyed the rest of my night with a view of our beautiful city at night. Man, I need to meet more cool people. lol. :)

07/05/15 | Link | Rating: 4.0