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Courtyard San Diego Downtown in San Diego, CA

Courtyard San Diego Downtown in San Diego, CA

Specialties

Come experience the perfect hotel for your San Diego stay. Upon arrival, you will enter our upscale, environmentally conscious hotel; a 1920's landmark which embraces modern elegance while preserving historic charm. Whether you are here for business or pleasure you can expect impeccable service and an unbeatable location in the Gaslamp Quarter. We are conveniently located in the heart of the business district, walking distance to the waterfront and San Diego Convention Center and minutes away from the San Diego International Airport and the World Famous San Diego Zoo. If interested in traveling farther afield, we are just steps away from the San Diego Trolley. Courtyard San Diego Downtown is highly ranked for event facilities and catering services. We offer one of a kind meeting space for conferences or intimate gatherings. Our elegantly appointed guest rooms and suites offer luxury bedding, free high-speed Internet and large work areas.

History

Established in 1999.

Come experience the perfect choice of all San Diego hotels for business or pleasure, impeccable service and an unbeatable location in the Gaslamp Quarter and we're near it all. Walk to the waterfront and the San Diego Convention Center. Or, take a short cab ride to SeaWorld® or the San Diego Zoo. Our upscale San Diego hotel, a 1920s landmark, evokes modern elegance while preserving historic charm and exquisite features. Known for event facilities and catering services, we offer unique San Diego meeting space for conferences or intimate gatherings. Upon arrival, you'll be greeted in our magnificent 32-foot-high lobby. Our elegantly appointed guest rooms and suites - a haven for relaxation - offer luxury bedding with fluffy pillows and soft linens, free high-speed Internet and large work areas. After sightseeing or meetings, enjoy delectable American cuisine at Lincoln's Bar & Grill. And whenever cravings strike, grab a snack at our 24-hour food market.

 

Company Info:

Rating: 3.90

Address: 530 Broadway Street, San Diego, CA, 92101
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (194):

1. Yazmina N.
i just stayed there for the weekend and i really loved the building and the staff was really nice the beds are comfy and the pillows are amazing lol its really close to everything which i liked a lot theres a lot of places to eat and drink the only thing i didnt like was that there isnt parking and to valet ur car is 30 over night that was the only downfall other then that i really loved staying there i would recommend it

28/02/11 | Link | Rating: 4.0
2. Jerry L.
Second stay at this fine hotel. Courtyard Marriott's are never five star hotels, but this one comes close for such an old building. The interior is gorgeous and my room was roomy. Lots of pillows on the bed and the room was very clean upon my arrival. The front desk staff is very helpful and professional as is the bar staff. Two televisions in the bar area to watch your favorite team. Be prepared for the pricey valet parking ($24 per day) and it typically takes them 10 minutes to retrieve your vehicle. I really enjoy this hotel and would highly recommend it. They have plugged Internet in the rooms and four computers in the lobby area for you to access the internet-convenient.

12/12/08 | Link | Rating: 5.0
3. Rudy P.
I stayed here for 2 nights. Friday night and Saturday night. It is in the upper part of the Gaslamp District but in walking distance to everything down there. I reserved my reservation for 2 rooms for 2 nights. Reservation was easy when making it online. The price was reasonable and booked 4 weeks in advance for a bachelor party weekend. We ended up not needing the additional room for either night as some guys flaked out. Canceling the additional room was painless and quick without any hassle. We had a room with 2 queen beds and one shower. A few issues about the room: the toilet and shower are in the same room with only one door, there was no vent in the bathroom-so it got steamy in the entire room quickly. Ok, the A/C in the room was not working apparently and we found out the next morning. I told the staff downstairs and within 5 minutes there was someone in our room and had it fixed within minutes. Apparently someone had turned off the main A/C unit. Overall it was a great location to Gaslamp and basically just a place to sleep and shower. We didn't eat at the hotel so I cannot comment on the room service or restaurant. I recommend valet parking as parking anywhere else in Gaslamp is a pain in the A and expensive. Valet parking at the hotel is $24/day. The nearest parking is 28 for overnight. So, good location, within walking distance to bars/clubs/food, reasonable accommodations, hard to find parking. I would stay there again though just because of the proximity to Gaslamp and a reputable name.

11/10/09 | Link | Rating: 3.0
4. Sean B.
Pretty basic rooms, towels suck, tv sucks, and all around just sorta crappy.  The staff was helpful, and the building is nice.  Valet kinda sux, takes forever!

12/06/08 | Link | Rating: 2.0
5. Jeffrey T.
When  it's vacation time I like to escape the everyday common and humdrum daily routine that we call living. What better way to enjoy the beginning and ending of your vacation than at a nice hotel. Well this hotel really helped us enjoy our little weekend getaway to SD. We arrived early and on what happened to be a busy week in SD for a huge convention, however the front desk staff was very pleasant and let us check in early. We were shocked to find out that they gave us the corner room that overlooked the gas lamp district. This room was amazing as I yelled, damn I think they gave us the rain man sweet! It was very spacious( I think larger than my whole apartment) with huge windows that spanned two walls top to bottom and the bed was pretty huge, of course just for sleeping. So besides the amenities of the room and pleasant staff, the greatest part of this hotel was the location. It was literally stumbling or crawling distance, and we did some stumbling that weekend, to all the gas lamp district's restaurants, bars and clubs. Location is also a very key component when it comes to vacation hotels. The staff was also very nice as I forgot my toothpaste, but not to fear they bought me a tube of Colgate (it was name brand not a tube of tooth-all or brush'nfresh) to my room. The only reason it looses a star is because as I searched for the pool or jacuzzi I couldn't find it. You know why? Because they didn't have one. I mean come on what hotel doesn't have a pool or jacuzzi? When I'm on vacation I need one of those. But other than that I had a great experience, had a good time in SD and I would definitely like to stay there again. Ahhh good times in the gas lamp district.

20/08/07 | Link | Rating: 4.0
6. Gary H.
When my reservation for The Ivy down the street fell through (it seems that they wanted a $300 deposit for drinks in the room), I switched my reservation to the "Courtyard by Marriot Gaslamp Quarter" which was about two blocks down. I was doubtful about staying at The Ivy after reading the reviews about how it was a "party hotel", anyway, so in that regards, it worked out great.

Anyway, to the review. When you think about the Marriott's Courtyard hotels, you think of little one story hotels that aren't very fancy. Well, the Courtyard at Gaslamp isn't one of those. Reworked from what used to be the biggest bank building in San Diego in 1928, this hotel is gorgeous. The rooms are small, but are well built (you won't hear a thing in them) The service is great, and the Marriott even took my cash deposit for the room, unlike The Ivy. I was well pleased, and had a great time there. I'll be back.

21/03/09 | Link | Rating: 5.0
7. Robert M.
This is a difficult hotel to review.
5 stars for location - 5th. and Broadway in the heart of the Gaslamp
2 stars for a $24 per day valet parking fee.
2 stars for circling the block finding the valet entrance.
4 stars for excellent helpful service at the registration and the business center.
I had a problem printing a document and the desk manager let me use their computer in the office.
That is service above and beyond the call of duty........
3 stars for a nice but average hotel room.
All the necessities but nothing really fancy.
3 stars for a nice quiet bar, again nothing special - but still a nice bar for a hotel.
did I say 5 stars for location - walking distance to any number of great clubs, restaurants, and pubs.....
O.K. I guess that averages out to a great 3 star experience.
finally be prepared for the bill:
your room cost: plus
the San Diego tax: $17.00
the valet fee $24.00
and the dreaded 8 cent tax for something
(environmentally related I am sure - but then again, I am not sure about that elusive 8 cent tax....)
It really is a great place to stay
You always pay a premium for location

06/03/08 | Link | Rating: 3.0
8. Lexica B.
Lobby: high-ceiling, old bank style, so bar and restaurant have some style. Staff pleasant, competent. Room: surprisingly small, OK bathroom. Pretty clean and semi-generous with the towels. King bed was quite comfortable, super squishy pillows were okay (given 5 by default). Location: Gaslamp! (or near enough) I probably won't visit San Diego for the Gaslamp district again, so there's no reason I would stay here again. Homeless, trash, smoke everywhere makes the street outside pretty depressing - but that's pretty much the whole downtown area. One more thing: shower curtain bar is awesome: curved outward so the curtain never has to touch you!

18/05/09 | Link | Rating: 3.0
9. Tommy G.
Stayed here with a couple friends this past weekend....

Had a great stay. The staff was really friendly & check in & checkout was super easy.

Sucks that the only available parking is the $24/day valet, but looking back it was totally worth it not having to drive around for an hour trying to find somewhere to park.

A fan in the bathroom would've really helped ... lots of moisture after showering!!! Beds were comfortable and the maids came everyday...we were kinda loud on Fri & Sat night but got no complaints or anything.

Would definitely stay here again & recommend it to my friends. The lobby's really pretty with the ceiling & chandeliers.

20/07/09 | Link | Rating: 4.0
10. Kia W.
Unlike any other Courtyard hotels I've seen. Formerly a bank, the building is beautiful and charming. The staff are uber friendly and service was great. I stayed here on my first visit to San Diego - definitely helped make for a great vacation.

29/10/08 | Link | Rating: 5.0
11. Jillian A.
The rooms are cozy and a considerably good size.  The room service was quite efficient as well.  The bed was cozy and everything we needed was made readily available.  The location was great too, in the center of downtown San Diego.  Also, in the evening, they give out free chocolate chip cookies at the front desk that are just absolutely amazing.  

However, for $220 per night and an additional 20 bucks for valet, I take away two stars.  I have stayed in much better hotels for much cheaper.  So if you have the money to splurge about $250, you'll receive a great vacation.  However, if you are like the rest of us poor people, don't bother.  

(note:  I did not actually pay for my stay here.  I was treated to it.)

06/10/08 | Link | Rating: 3.0
12. Sasha R.
Definitely a decent hotel. The Courtyard is nothing too spectacular, but it's comfortable.

09/12/08 | Link | Rating: 3.0
13. Ellen M.
Everyone else has mentioned the same things....Valet parking only and remodeled bank...Yes, Valet only is a pain, but the positives of this hotel really make up for this one con.

HUGE PLUS: You are right in Gaslamp. There are so many options for food and drink within walking distance, the amount of money you will save on cabs is key. We were able to enjoy multiple drinks at the Field and then stumble back to the hotel. Added bonus? The front desk staff was awesome and reminded us about the coffee pot in the room, in case we needed it the next morning.

We had the breakfast buffet one morning, and it was definitely worth the 11 bucks. The eggs to order were great, and the chef also made me waffles just how i like them! We had two different servers, and they were filling up our coffee cups before we could even ask.

The room we had was small, but very comfortable. The bed was great, and the room darkening shades were above average.

I highly recommend this hotel, and I will be staying here on my next trip to San Diego!

19/01/10 | Link | Rating: 4.0
14. Chris J.
Normally I'm a big fan of converting old buildings to new uses but I have to question the way they did it with this hotel.  The building is an old bank from the 1920's.  The lobby is gorgeous - cathedral like ceilings with elaborate decorative touches typical of temples to money from back in the day.  They even turned the old vault into a conference room, which is kind of awesome.  However, get beyond these cool features, and the hotel feels totally creepy.  I mean, the hotel hallways are basically right out of "The Shining."  What's worse, is that the entire hotel is sound attenuated which means the windows don't open.  The fan in my room barely worked so I basically had no ventilation.  Let's face it, getting dressed in a humid, snuggy room is no fun at all.  Especially, when one is wearing a  wool suit.  Yech!  I will not stay here again.

22/06/09 | Link | Rating: 2.0
15. Irene C.
Got a last minute room for about $160 on a Friday night.  It has tons of character, being an old bank and all, and they did a good job preserving the fixtures.  Its location in the Gaslamp can be seen as either a good thing or a bad thing... good because it was pretty easy to walk outside and find something to do, and bad because, well, I think everybody else in San Diego has the same idea.  Our double double room was spacious, with nice big windows that looked out onto... San Diego.  Okay, not the prettiest, but I appreciated the windows that drowned out the street noise below.

20/04/09 | Link | Rating: 5.0
16. Paul F.
Very nice location.  There is so much with in walking distance of this hotel.  The hotel is an old bank building and the architecture and decor is very interesting.

The room I was in was a little small and didn't have much of a view, but it was clean and they had free Internet in the rooms. The downside to this place is the valet parking.  The rates were highway robbery, and the valet service was a joke!

21/05/08 | Link | Rating: 3.0
17. Kristopher C.
stepping through the revolving door is like taking a leap back through time. the building was originally constructed as a bank and its lobby has kept the original design throughout the years. mental images of bank robbers hopping over counters, walking with their tommy guns or b.a.r.s, dressed in suits and speaking this dick tracy evil villain twang is all i see. either that or the new public enemy movie with johnny depp about john dillinger and his gang.

they have a small store where they have hygenic products in the lobby, sammys, drinks, and other snacks. a small business center under the high ceilings and a bar/restaurant behind gold bars, staying true to the banks older history. around the ceiling theres glass where you can see the 2nd story hall and people walking. pretty neat. theres a set of 6 elevators so getting to your room is never too long. theres a lack of iceboxes, but the 2 trashcans make for a good bucket to transport copious amounts of ice. the ironing board makes a good table for drinking/card games. theres these nice big windows facing all sides of the gaslamp and towards hillcrest. I hear if youre gonna party, the lower floors are the place to be. theres less rooms and its closer to the street so noise is a given. an important recommendation from a marriott insider.

The night dude Vashawn sp* assisted us with just about everything we needed all the while holding it down at the desk n taking care of daily business throughout the hotel. also there was a valet named kevin who threw us on the vip list at the hard rock hotel. the line was rediculous. amazing looking women looking hard like rockwilder looking coldblooded looking to be a strangers ride home. after being out all night, vashawn came through for us again in locating a deadstock case of coronas for the afterparty. truly an amazing time. since alcohol is pretty much banned downtown unless youre at a club or bar.

we definitely had a great time, one of the best weekends in a long time

21/06/09 | Link | Rating: 4.0
18. Russ H.
Since I travel so much for business, it's saying a lot for me to say that I have a new favorite hotel.  I actually asked three separate people if I had the right place because the front lobby is so impressive.  This was a bank back in the days when banks were made of granite and not poured concrete.  The place just oozes class and history - I loved it as soon as I walked in.

The rooms used to be bank offices and so are roomier than standard Courtyard offerings.  There's so much room in fact that it almost feels like a handicapped room.  The doors are gorgeous solid oak ... I wonder if they'd notice if I took it with me?

Since I flew in, I didn't have to deal with the parking situation.  It's an easy $12+tip cab ride or $8 shuttle ride from the airport which is only two miles away.  The hotel's right in the middle of the Gaslamp district so you don't need a car unless you want/need to leave the immediate area.  However, there's so much around that it may not be necessary.  It's no different than staying in downtown SF, LA or Manhattan - space is at a premium so parking's going to cost you if you want that luxury.

Still, it's great fun to stay here.  Make sure to read the hotel guide in your room for historical tidbits.  For example, the 14th floor used to be a shooting range where the tellers in the 1930's had to practice shooting to defend themselfs from bank robbers!  The "safe deposit" level (the basement) still has the old vault door as part of one of the meeting rooms - check it on your way out to their freshly remodeled and updated workout room (the best of any Courtyard I've stayed at in the last five years).

Oh, and they now have FREE internet in all the rooms ... Yep, I definately have a new favorite hotel!

11/09/07 | Link | Rating: 5.0
19. Sara S.
Having stayed here during SIGGRAPH 2003, we chose the downtown Courtyard again last week for the conference's return to San Diego.  The pricing is competitive, and the location is great for conference attendees.  A short nine blocks to the convention center, the hotel is adjacent to 5th Avenue's restaurant row and the trolley.

As other reviewers have mentioned, the building architecture is unusual for a chain hotel catering to business travelers.  The rooms themselves have been refurbished to something unremarkable, but they are tidy, roomy, and familiar.  Notable provisions that, while small, made life easier include free in-room internet and afternoon cookies at the front desk.

While the staff was generally friendly and accommodating, we did have a run-in with the front desk manager.  Because we were three staying in a double room, we had requested an extra roll-away bed.  The Courtyard's willingness to provide it had sealed our reservation.  Unfortunately, even though we had confirmed the request on the phone, the manager refused to honor it at check-in time, citing San Diego fire codes.  (Why the hotel has roll-aways in stock if they aren't allowed to use them is beyond me.  Also, why isn't this published in their reservation policy?)  Luckily, when we inquired later that evening, a different desk worker was able to help us secure the extra bed.  For the manager's bitchiness, I subtract one star from my rating of an otherwise pleasant stay.

14/08/07 | Link | Rating: 3.0
20. A C.
Very clean and well appointed hotel.  Location is ideal as it's in the middle of SD's best night life scene.  Would have given it five stars(considering the price) if it wasn't for the poorly provided mandatory valet service.  Traffic downtown is chaotic and only 2-3 car spaces on the curb were reserved for the valet to take cars from guests, so we had to double park and wait until a space opened up on the curb to hand over the car.  Hardly a valet service at all.  Other than the valet, everything else was great~

If you do stay here, make sure you check out the lower vault level.

04/09/07 | Link | Rating: 4.0
21. Yeh K.
This Courtyard is located in downtown San Diego in what use to be a bank. It was nicely refurbished and beautifully incorporates some of the older bank elements into the design. Upon walking in, you will notice the teller-style check-in desk, and will be greeted by the friendly and accomodating front desk staff.

Walking to the room, you would think that you had the wrong building. The converted offices still look like business offices from the hallway, but once inside your room, the decor was similar to the other Marriott's. Only differences: minus the overly cramped feeling, and add the spacious bathroom.

Although they did charge for internet access, the charge was minimal ($5.00). Room service was also quite accomodating and competitively priced. Although there are several restaurants within walking distance, room service offers a variety of items that just about cover every taste.

I did not see any public parking lots nearby and street parking is pretty non-existent. Valet parking is $25.00 per day, but well worth it. Call down ten minuntes before you want to leave and they will have your vehicle ready for you.

28/07/06 | Link | Rating: 5.0
22. Hassib K.
Nice hotel with a great location and clean rooms.  Thats all.  Management is terrible and the service was horrendous.  We were here on Halloween weekend which is a HUGE party weekend for downtown SD.  The streets are packed and people are everywhere.  The manager had the audacity to tell us to be quiet and that we were being too loud at 7:30pm!  We had just barely checked in and were barely in the room for 30 minutes before this jack ass walks up stairs and starts bitching about nonsense.  How the fuck can you expect a bunch of guys who are here to party for the weekend to not be a little loud/excited once they arrive?  Swear to G, we werent even loud though.  My laptop speakers do not even get loud enough to cross walls.  I'd recommend staying somewhere else thats more friendly to the younger crowd.  Apparently all they want here are geezers and retireees because I will never be dropping another dollar in this ill ran terrible excuse for a Hotel.  Go back to school and learn something about hospitality management, dumb ass!

30/10/11 | Link | Rating: 1.0
23. Midnight B.
I recently stayed here last Saturday night with a friend, I expected to find a really cheap hotel like 4 or 5 star off price line, but priceline woudln't take any of my bids. turns out, there was some stupid HR convention there so all the hotels were taken and even the usually cheaper ones had sky rocketing prices.

We ended up at this location cuz literallyit was the only thing left. But let me tell you, the coziest bed and a jacuzzi tub. great location, great service, and a coffee maker.

I have this pet peeve where you go to a hotel and lately some of these fancier hotels that want to be really modern, like the Ivy and Keating, have no coffee makers. I love them, i Love making my coffee in one, this is how I know I am really on vacation.

I highly recommend this hotel. The only reason I didn't give it more stars is b/c we ended up paying 250 cuz the ratesin all of SD were really high. But then that's not fair, let me give it a full 5.

29/06/10 | Link | Rating: 5.0
24. Bernie N.
This place sucks! The location of the hotel is ideally located in the center of downtown SD, but if you are considering  staying there before partying downtown stay somewhere else. The building is old and the walls are less than paper thin. You can hear TVs playing from the hallway so imagine if you have a few guests over before you hit the town. We had 4 people total in our room and were given our 1 and only warning to be quiet. Sure we had the radio on but it wasn't blasting. After the warning I turned off the radio and stood in the hallway to see how much noise could be heard. To my disbelief the sound coming out of the room from the casual talk from my 3 other friends in the room could be heard as if the door wasn't closed and there was no wall separating. Don't waste your money and stay somewhere else. Unless you wanna join the numerous    groups the got thrown out like my group did.

04/03/12 | Link | Rating: 1.0
25. Katy D.
This was one of the worst hotel experiences I've had (and I stay in hotels 2 nights a week)!

The valet was insanely busy and not helpful. They asked us to circle the blk for 20 minutes but still took other cars that were double or illegally parked. Valet is NOT valet when I could have circled the blk to park my car myself.

The night manager, Bill, is no help. Don't even think about asking him for anything. He begrudgingly will say he will do something but will not follow through.
However, the front desk staff were helpful even though they had to work under Bill.

I requested two queens and ended up with one king. They said they would bring up a roll away but it never showed up. They said they would comp our valet because of the poor service but I checked the next mornin' and what do you think happened!!....yup they still charged me for valet.

I will not be returning and I don't think you should even try.

15/08/07 | Link | Rating: 2.0
26. Alicia W.
Highly recommended!! Rooms were clean. Staff very nice and helpful. Great all you can eat breakfast. Gorgeous building with interesting history. We were given a private tour by Nick who was very personable and friendly! He showed us the old bank vault and another top secret spot in the hotel- shhh!! Just ask- that's all we did. He made our visit truly special! Thanks Nick!

30/04/11 | Link | Rating: 5.0
27. Edgar V.
Props to Irene for her thorough grounding in the background of the hotel.  This Courtyard by Marriott is different from the others in the chain.  Formerly a bank building, the highlights of the variations include the check-in area, solid oak doors of your room, lobby bar, and converted vault.  The elevator doors are all beautiful intricate brasswork.

I happen to like all of these aspects - it adds character to what would be a dreary chain hotel experience.  Some caveats:  The towels can be blah - first set was a dreadful 90% cotton/10% polyester blend while the second set was pure 100% cotton.  Cotton is not a "precious" resource - use only 100% cotton in sheets and towels.  

The valet can be viewed as expensive at $24 per day but you have unlimited in-and-out privileges.  You have to call down and give them 10 minutes lead time to retrieve your car.  

Finally, between the check-in and elevator is an annoying set of 7 staircase steps.  Too many steps to just fling your bag down and too few to just let it roll and bump on each.  Thought it was just an annoyance but found out it can be a hazard on Saturday morning when a fellow traveler was following me up the steps.  She stumbled forward and had her things scattered about.  The front desk and lobby staff came running to offer assistance.  With the renovation of the hotel, you'd think that they'd have made it a simple elegant ramp instead.

The location is great.  At the edge of the Gaslamp, you can easily tumble into the place without having to be surrounded by the partying mobs at all hours.  The trolley stop is on the block behind the hotel, which makes for easy use of public transportation and to Tijuana, if you desire.  The airport is less than 2 miles away, too.

Free internet in all rooms is a good touch.  The housekeeping staff were on their game, maybe too much since one day I returned and found that all of my travel toiletries were removed along with the supplied soaps and shampoo.  Annoying - yes.  But, I rolled with it and viewed replacing them as a chance to explore another part of SD.  The front desk was professional and warmly welcomed me.

06/09/08 | Link | Rating: 4.0
28. Shelly B.
EVERYONE at this Hotel was great!!  Nick , who took our bags to and from our room was so friendly and sweet!!  Loved him!!  Greg, who did the valet parking was on top of it the whole time, and very nice also.  The hotel was in a perfect location for walking everywhere.  The rooms were very nice and clean.  We stayed on the 10th floor and it was very quiet.  We ate breakfast one morning and the omelette's were great as was the service.  I would definitely stay at the hotel again.

21/03/11 | Link | Rating: 5.0
29. Annie S.
Really nice hotel and located right in downtown! It's about a 7 minute ride from the airport and it's an older hotel so don't expect it to be modern! The rooms were pretty average in size but what made it really nice were the beds! They were really comfortable and I slept like a baby- LOL. It's also right around the going out area (5th and 6th streets) so that was convenient. The staff are extremely friendly and are very accomodating. One slightly annoying thing was that they offered free internet but it wasn't wireless. The shower has extremely hard water pressure so it actually kinda hurt! But my friends liked it so to each his own!

03/02/10 | Link | Rating: 4.0
30. Eric T.
Great location with everything in walking distance. We went to Horton's, Petco Park, bars and winebars, and ate at various restaurants. Parking is $30 but it's probably cheaper than staying further away and always finding parking. Staff is great, free coffee in the morning and valet is timely. Beds are soft and comfortable and rooms are big! Will try to come back next time I visit SD Gaslamp!

25/05/11 | Link | Rating: 5.0
31. Pedro N.
Just  checked out of this wonderful hotel.  I love the renovation from an old bank.  Many of the decor is still there and the vaults downstairs are totally cool.  The rooms are spacious,  we stayed in a standard king room.  The shower had awesome pressure.  The only real negative I have is that you can hear everything from the hall.  Many people coming back from a hard drinking night at the gaslamp woke me up a few times.  Overall very nostalgic and cool hotel.

17/12/11 | Link | Rating: 4.0
32. Sonny G.
This is where i stayed when I came to San Diego.  Me and bf were here for three nights and I believe it cost him over $1000.  Now given we had a beautiful jacuzzi in the room, but nothing they did or provided could have possibly added up to $1000 worth of hotel stay.  This is what my 2star review is based on (sorry folks). I'm not cheap but I spend wisely.  In NY, you can get luxury for $400 a night.  This hotel has beautiful architectural designs.  It's clean, and the rooms are a decent size, but again just don't see how it added up to that much $$$.  They weren't the least bit accommodating at all.  They don't provide breakfast or even mini bar at that.  In fact a microwave or fridge would've been great.  We ate out every night, and I always wounnd up with a doggie bag because I'm full after two bites.  Every night I have my food to a homeless person.  It's a great gesture, but had we had a fridge in the room and/ or a microwave it would have made the experience and our stay that much better.  The hotel staff told us our room didn't come with those accommodates because we had a hot tub in the room...HUH? SAY WHAT?! I would never stay here again just because the price and the service/stay just don't add up in my book. Great location though (hence the second star), but I'd rather walk to get where i got to go!

25/10/11 | Link | Rating: 2.0
33. Cody N.
for a place of this price, I expected alot less than what I received.  The service was prompt and respectful, the place was CLEAN (a huge deal to me) and everything moved quite quickly.  I came down for morning breakfast and a delightful italian gentleman served me and was so helpful I could have pee'd my pants with excitement.  

Built on the remains of the former San Diego Savings and Trust Bank, this relic has stepped into the modern era in style, a testimony echoed by its high lobby ceilings and the remnants of the teller booths throughout the dining area... but not in a dirty way.  in a classy san diego way.

If you get the chance, stop by the bar and chat it up with chris; definitely one of the better bar convo's I have ever had.

Given the price involved, we all feel a bit upper class when staying at this joint.

02/05/09 | Link | Rating: 4.0
34. Steven R.
Unless you are scared of downtowns, there's nothing scary about this neighborhood. I don't understand some of the other comments. This is not the burbs, but that's part of what makes it such a great property. We had zero issues with noise and greatly enjoyed our stay.

25/03/11 | Link | Rating: 5.0
35. Melissa L.
GREAT STAFF-clean room, lots of history, and again great service.  The front desk gave me 10 goody bags with toilletries that had philosophy products, frizz ease products, and whitening strips for FREE.  I gave them to my team (we were having a 3 day meeting in the vault-super cool venue) and we were just delighted with how friendly they were-even letting us stay an extra hour in the boardroom to finish up on our agenda.  The hotel room was comfortable and clean too. As far as hotels go, this was one of the better hotels my company has chosen to host a meeting in the San Diego area. :)

18/07/11 | Link | Rating: 5.0
36. Wes T.
A very well appointed hotel in a beautiful building. As Irene L. noted in her review, this building was formerly a bank, and it retains all the design details of that type of structure; the lobby is very stately with marble throughout and the original interior fixtures such as teller's windows still in tact. The entire refurbishing of the place kept this theme throughout, so on the way to your room you feel like you're headed to a banker's meeting. Nice surprise, though, was that the rooms were very large and not cramped in any way.

Complimentary internet and printing downstairs, as well as a nice hotel bar and spot to grab breakfast. The staff was all very friendly, but they made a very stringent point to us that "there is NO smoking of ANYTHING in the rooms, if you smoke ANYTHING we will find out and we will fine you $250!" OK ...

29/01/07 | Link | Rating: 5.0
37. Melissa M.
I booked a room for a Friday night Bachelorette party.  They knew what i was up to when I walked in the door.  They switched me to a room further away from guests, which was fine by me.  The room was a very good size for the awesome price I got.  

The bathroom was small.  There were wet spots on the floor in the room, but I had already decorated by the time I found them, so I just put towels over them.

We had 10 loud girls in the room, but no one complained. The staff was friendly, and quick!

20/05/09 | Link | Rating: 4.0
38. Brandon L.
I was staying on a Marriott friends & family rate which was $99/ night (regularly around $150) when I checked in at the hotel the staff was very friendly & gave me my room for $40/ night! The hotel is very nice considering it used to be a bank & the room had a great view of downtown San Diego. I would choose this hotel over any other hotel in S.D. if I ever go back!

30/09/11 | Link | Rating: 5.0
39. Sam W.
Don't be fooled, this isn't a Marriott Courtyard; it is really 5 star boutique hotel that has been miss-flagged.

I have traveled extensively for business and worked in the travel industry. I've been a guest here three times recently and can't say enough good things about this property.

After you get past the perfectly restored building you realize the staff is second to none. Hats off to Brandon and his staff for making this the benchmark to which Courtyard should aspire and be fortunate to achieve.

The rooms have huge windows with lots of light. Location is perfect for enjoying the Gaslamp, Balboa, Coronado, Petco...and all walking distance to clients in the downtown business district.

23/10/08 | Link | Rating: 5.0
40. Angela C.
A decent place to stay right on the edge of the gaslamp. It's a bit 'grimy' right outside the hotel, so walking the block or two to get to the "main" gaslamp area can be a little scary at night.

The parking rate is high, but seems common for all the hotels in the area (I think it's $27 per night). Valet takes about 10 mins to get your car, as a rule, and they tell you about it up front.

Staff has been very friendly and helpful every time I've had to get a new key card since I have somehow managed to demagnetize it every single time I leave the hotel.

The cool thing about this hotel is that it used to be a bank, so downstairs it has a big vault that can be used for a meeting room. It looks SO cool.

They have a dining room and bar area, but I didn't try it while I was here. Why eat at the hotel when there's so much great local flavor a few blocks away in the Gaslamp?

The fitness room is adequate with a good number of cardio equip (4 treadmills, 4 ellipticals, 1 bike). Not so much in the weights and other equipment though. It was very nicely kept, however - clean with towels and sanitation wipes.

My one complaint about the hotel is the bed/bedding. The bed is kind of hard, the pillows lumpy and there isn't enough blanket to keep warm. Also, the bedding feels a bit rough.

31/08/09 | Link | Rating: 3.0
41. Kati S.
We stayed overnight at this hotel for New Year's Eve and I feel like I got the best deal in town. Kia W. is right, this is definitely not like any of the other Courtyards. The building was a bank until the early 1990s. The lobby still has the great marble floors, and the teller windows at the registration desk. The original vault is intact and used as a conference/meeting room. The FBI also had offices here (12th floor) and an indoor shooting range (14th floor).

Guest rooms were converted  from offices - what you give up in space, you get back tenfold in charm. The beds were surprisingly comfortable, they were quick to bring me non-feather pillows when we stumbled in at 2 a.m., and the front desk was kind enough to give us a MUCH needed late check out on Jan. 1.

We asked for directions to a good late night place for eggs and the five people at the front desk all jumped to attention at once, offering to Google, call, draw us a map, etc. to Brians' (new owner puts the apostrophe before the s now).

It's a great location, too. You're only a block from Horton Plaza, the trolley, and about 200 gaslamp bars and restaurants. They do offer room service breakfast and have an on-site restaurant that serves dinner only. Of course, there are so many places to eat and drink nearby that we didn't try those.

My first impression: five stars!

06/01/09 | Link | Rating: 5.0
42. Michelle K.
One more thing, I accidently left my charger in the hotel room. Housekeeping found it. I called and left a message and the head of housekeeping called me back within a day. They shipped me my charger free of charge and had it back pronto. Kudos Housekeeping and again kudos to the hotel!

24/12/12 | Link | Rating: 5.0
43. Refugio G.
I think I've become numb to hotels.  I mean, unless they're exceedingly bad they serve their purpose.  I get there, I sleep, I wake up, shower, and leave.  This hotel was no different, other than it was located in downtown San Diego, and I was able to walk to a few places that I otherwise would have had to drive to or take a trolley ride.

Oh, the 25 dollar per night parking was ridiculous.

Carry on

14/10/09 | Link | Rating: 3.0
44. Molly N.
I loved this hotel, and the reasoning I gave it 4 stars only are not necessarily the fault of the hotel, just the area that it's in... The hotel is located inside an old bank from 1928, so if you love history or architecture, you will love this place. The lobby is beautiful and they've gone a great job on preserving alot of the history of the building, including the check-in desk which is the original bank teller and customer service stations. The elevators, although I'm sure newer, have maintained the original aesthetic, and they even have the original bank vault and phone booths in the lower level that are open to see for the guests. The location is excellent, within walking distance to everything the Gaslamp District has to offer. Valet was very convenient, and yes it cost $33, but I'm sure that's the going rate in that area. The staff was excellent, always greeting us with a smile and offering to help with our bags.

The downside, again not really Courtyard's fault, is that the other guests of the hotel seem to not always be respectful of the already sleeping guests when they come back after drinking and a night on the town. The exterior windows of the hotel actually do a fantastic job of blocking outside noise (I was only on the 2nd floor and I couldn't hear any street noise), however it's very easy to hear people in the hallway. I was woken up 3 times within about 90 minutes due to other guests yelling in the halls, and one guest even knocking on our door in their drunken state of mind. The first 2 times only lasted a minute or so, however the 3rd time it sounded like at least 10 people in the hallway, which eventually made their way into the guest room next to mine and became even louder. On the plus side, only a few minutes later did I hear a Courtyard employee come and tell them that they needed to leave and remain quiet for the rest of the night. It did still take a minute or so for them all to then leave from the hallway, but I'm glad that the employees did take care of it and I didn't even need to call the front desk to handle it.

I'm actually very eager to come back and stay at this hotel again, now reading that every room is a different floor plan. I do wish though that the guest rooms themselves had a little more of the historic character in tact like the rest of the hotel. It seems like only the large windows are what remained from the original architecture, at least in the room I stayed in, 210.

16/12/12 | Link | Rating: 4.0
45. Florencia P.
This hotel was perfect for a biz trip! Only 15 mins walk away from the SD Convention Center. The rooms are big, clean; beds, comfortable; bathroom; clean and spacious enough. The service staff is efficient and the people at the door are really helpful.

The ambiance and decor: This used to be a bank so the interior is just really impressive with really high ceiling in the lobby area. The room hallways are big. I felt like I was about to step into Don Draper's office. As with all Marriott's the carpet was gaudy and bright but the rest is just all you  need for an excellent BIZ hotel.

PLUS: FREE internet. FREE. Unfortunately, not free wifi just an ethernet cable in the room but after paying $13/day in the conference center for a connection, I was happy to have it included my room rate.

Parking: It is $30/day no matter where you go in downtown SD. So go ahead and get the valet parking. You will not save a penny by parking it yourself.

21/02/10 | Link | Rating: 4.0
46. Sonia M.
We celebrated our 10 yr anniversary.  The service was excellent from the minute we arrived.  We also received complimatery champagne and chocolate covered strawberries.  Room was nothing extravagant but the Hotel has much character since it was a bank before.  Received a tour of the hotel and it's historty. Fabulous view of San Diego from their bell tower. Excellent location to gas lamp district.  Definetly would return.

06/08/12 | Link | Rating: 4.0
47. Junk C.
For a hotel chain of few frills that prides itself on consistency above all else, this particular Courtyard exudes character like few of the hundreds of others the world over. A converted banking headquarters, the place is quite a spectacle. It's old enough to be gothic rock-solid, and the lobby ceiling alone is a damn masterpiece... there was a line of folks with necks cranked upward like they were at the Sistine Chapel. The old bank theme is really played up throughout the hotel too, with antique rotary phones at the elevator dock on each floor, and dummy mail slots on each room's door.

The rooms themselves? Well sometimes older buildings prompt wariness because when you can hear a guy fart in his sleep three doors down, that kind of sound transmission isn't encouraging to us travelers that appreciate closing down the local pub and/or a night of rambunctious romance. Mercifully, these walls tell no tales. Other than the privacy provided by yesteryear's construction techniques, the rooms are as clean, comfortable, and well-stocked as one expects of the Courtyard brand.

As if the place itself wasn't cool enough, the location at the foot of perhaps the most entertaining stretch of real estate in town is totally ridiculous. There are probably 900,000 places to get a beer or something to eat within a few blocks... it could take you weeks to explore the nearer reaches between 4th and 6th alone, and I recommend you do if you don't have to wake up early for business reasons. For points further afield? A trolley stop is just a block up on C Street.

Finally, I have to give mad props to the staff for rolling with the punches on New Years. There was a veritable parade of drunken guests stumbling in and out at all hours of the evening, and despite the spikes in volume and festive balloons inadvertently released into the vaulted ceilings, the staff was observant, but really relaxed and having a good time at everybody's expense. A place that's not only classy but has a sense of humor is a-ok in my book. And for $140/night? We have a winner.

06/01/09 | Link | Rating: 4.0
48. Patrick B.
I enjoyed my stay here. My girlfriend and I stayed here for two nights while we toured Gaslamp, Balboa Park and the area around the USS Midway. It's right in the middle of everything and if you've got a good pair of legs, within walking distance as well.

The rooms were decent. We were missing some hotel basics, but it was so well kept that I didn't really mind. The beds were comfortable and clean; the bathroom was spotless, though the lack of a fan was a bit odd; the TV was a 36"-ish LCD (the signal was standard definition, but still nice). The only complaint I had was that the "free internet" didn't actually provide access to the internet. They were probably having network problems on our floor or something (we didn't really need it).

The valet parking was a bit on the pricey side, but not having to walk three or more blocks to the nearest parking the morning we checked out made it worth it. We didn't have them retrieve it aside from our check-out, but the $24 covered unlimited retrievals during the stay.

The history of the place made it interesting as well. For those of you that are curious as to why there is no 13th floor: it's superstition. 13 is an "unlucky" number and owners often just skip it when numbering their floors ( en.wikipedia.org/wiki/Th… ). I don't remember it actually having two 14th floors, but I could be mistaken.

11/08/09 | Link | Rating: 4.0
49. Mike K.
I've got nothing downright bad to say about this place.  It's habitable, and the staff are pleasant.  The place was once a beautiful bank, just classic, and that's charming, but an ex-bank does not the best hotel make.

Because this place was converted from an office building to a hotel, many of the best hotel amenities, such as a pool, a roof deck, etc., are missing.  The floor layout is also kind of weird.  We were placed in a room on one of the TWO 14th floors.  How does a place have two 14th floors?  I don't know, layout by M.C. Escher?  Design by Dr. Who?  

Anyway, the room was spacious, and had a view . . . of the hotel next door.  We established a pantomime communication with a guest of that hotel, as our windows put us eye to eye with him.

Parking in the gas lamp district is tough.  We held out for as long as possible before succumbing to the friendly - but very expensive - valet service.  

Also, the gas lamp district is disgusting at night.  the clubs are straight up boom boom, and there are so many of them that even 14 floors up, late at night, the bump bump of the clubs threatened peaceful sleep.

But the most impressive thing is that if you stay at this hotel on a Friday or Saturday, and you venture out early in the morning, say, to find a coffee shop, you will find yourself walking through a party apocalypse.  Your sneakers will stick to the spilled beer on the sidewalk, the yeasty head of which will invade your sensitive morning nostrils, and you will undoubtedly bear witness to the hungover zombie-like gait of the walk-of-shamers beating a queasy retreat to their own hotels or homes, all the while being catcalled by the omnipresent cabal of shirtless and emotionally disturbed homeless.  Man, talk about a rough morning.

This hotel, I could take it or leave it, but next time I'll be staying at a smaller place, maybe one with a pool and free parking.

13/05/09 | Link | Rating: 2.0
50. Nick L.
I spent 6 nights here, including NYE and loved it!  This is my new San Diego hotel.  The front desk people are super friendly.  They even scanned a couple pages for me instead of suggesting I walk the block to Kinko's (I walked a lot on this trip so it's not that I was lazy....the desk person was just super friendly!).  The housekeeper on the 9th floor was also sweet and accomodating when I was working from my room.  She came back to clean later or just gave me fresh towels, whichever I wanted.  And the historic value of the hotel.  What an interesting place.  They've kept the bank motif and it really works.  The only drawback is the one block rough area on the way to Gaslamp restaurants but the walk was safe each time I went.  Just be aware of your surroundings.  Typical for a downtown area almost anywhere.

03/01/12 | Link | Rating: 5.0
51. Kim V.
This hotel was nice but really it felt so creepy.. so i docked it a star.  I know but i've never felt like that in a hotel ever.

Our room smelled like someone smoked in it and they tried to cover it up.  Other than that and the creepy feel to it, the hotel is pretty nice, clean and walking distance from all the fun stuff.

22/08/10 | Link | Rating: 3.0
52. Violeta H.
Previously had a bad experience with the Courtyard last year but we were invited back on them and they totally redeemed themselves!   Formerly the San Diego Trust & Savings Bank, that was perfectly restored and converted to a hotel.  The hotel has lots of charm.  

The hotel is within walking distance to the Gaslamp, San Diego Civic Theatre, and Horton plaza. A couple of exits away from Old Town San Diego, easy access to I-5.  There is a business center so you can print you boarding passes, and complimentary Internet in your room.

We had a lovely room, on the 15th floor, and big huge windows and comfy beds, that were replaced less than 1 year ago. Very clean.

The staff is attentive, pleasant, and willing to assist.  Location is ideal if you plan on visiting Gaslamp or San Diego Civic Theatre.

28/09/09 | Link | Rating: 4.0
53. Sandy E.
I am an organizer with the San Diego Fine Dining Group and we took our group here tonight for a dinner in their private vault room. The service was HORRIBLE!!!!! It took 1 hour 25 mins for us to receive bread and a glass of wine. They then brought me and another lady the wrong entree and it took 45 mins for them to bring the right one. The one waiter barely spoke English. No one ordered dessert or more wine because of how long everything took. The hotel messed up big time with our event as we had 14 people there ready for a good impression, and three would have booked subsequent events. Save yourself the embarrassement of a bad event and avoid this place like the plague.

12/08/12 | Link | Rating: 1.0
54. Olivia N.
The building itself is beautiful and feels so rich with history. Comfy beds, but our room was a bit dirty when we arrived. Parking is a pain ($30/day) but the hotel is walking distance to pretty much everything, so we left our car at the airport ($8/day). No pool or wifi in the rooms,and the bar is not much to speak of. Staff was helpful-ish, but a few were pretty rude and condescending. I'd try somewhere else next time we're in town.

10/08/11 | Link | Rating: 3.0
55. Max M.
Party of 8 spent the weekend here.  Beautiful hotel (refurbished bank/historical building now) , close to everything and the staff well, I'd say they went above and beyond.  Every encounter with a staffer came with a Hello, anything you need.....Will definitely stay here on future visits to San Diego.

30/04/13 | Link | Rating: 5.0
56. Tien T.
Great Hotel!! I recently stayed at this hotel to celebrate my cousins birthday, it is in the perfect location. Right outside the steps there are plenty of restaurants, shopping, bars and clubs to choose from.

From the moment we arrived, we were greeted with great service from the valet attendants & front desk. The rooms aren't spectacular like some of the newer more modern hotels, but there is plenty of space & mirrors for 3 girls to get ready.

There is a CVS around the corner which was very convenient for some snacks and some forgotten hair tools.

I will be throwing another BDay party, for yet another cousin in November and can't wait to book at this hotel again. I've already recommended other guests who will be joining to do the same.

12/10/09 | Link | Rating: 5.0
57. Dani S.
I really liked this hotel after staying here on a visit to SD for 3 nights. The hotel itself, due to its history, is really cool to look at. The rooms are simple yet clean and comfortable. For the price we paid, and the location it is in (right downtown and walking distance to all restaurants and bars) you can not go wrong!!! Would stay here again

03/11/11 | Link | Rating: 4.0
58. Brian F.
As a Platinum Marriott Member I hold Marriott hotels to a hirer standard than most...

A bank converted to a hotel is a cool place but rooms are bit older and no wifi in the hotel rooms.. Valet uses SMS for confirmation which is nice. Staff is extremely friendly and the location is perfect for visiting San Diego GasLamp District...  House of Blues is next door and YardHouse is near by which is great for lunch and dinner...

Reserved conference space for the week and the room was great for 25 people and the staff was extremely helpful with everything!  

Would love to see the rooms have more color and feel more updated as well as WiFi in the rooms but overall its a nice hotel...

29/07/11 | Link | Rating: 4.0
59. Shy A.
I can't rave enough about this property! I've stayed in a ton of Marriotts in the past and this by far has to be my favorite. First, it's set int he former San Diego Trust and Savings bank and was built back in the 20's. You can expect beautiful marble floors, high and artistic ceilings. I love that the check-in desk is the original teller's counters and I adore that many of the original bank's decor and layout is untouched. The hallways to the rooms appear to be unchanged as well...they look like they are doors to offices instead of your room. The rooms are nothing fancy but most provide a spectacular view of the city. One outstanding tid-bit about this place---their concierge Danny is awesome. He took me on a tour of the old safe/vault rooms downstairs. I took a few snaps while he told me the history of the building and even took me to the roof so that I could see a 360 degree view of the city...It was incredible and completely free! Probably the best and most informative "tour" I have had in San Diego. The location of this property is great---accessible from the freeway and minutes walking to any of the great attractions DT.  Parking is absolutely horrendous and $30 a night if you are a guest. Also, there are some talks about this property being haunted and I'm totally serious that when Danny brought me down to the safe rooms, I had a strange and heavy feeling that swept over me and stayed with me the entire time downstairs.... and that was BEFORE he told me about the ghost stories and sightings...he even had a few really creepy snaps!

There are so many hotels that try to get you all jazzed up with their super sleeky, ultra modern swankiness---I was almost surprised and grateful that this property held on to some of it's history and wasn't trying to come off as a new shined up coin. I'd stay here again in a heartbeat.

05/03/11 | Link | Rating: 4.0
60. Kathy M.
Since this building used to be an old bank, the lobby is awesome marble palace with painted ceiling tiles and "teller windows" for the check in desk.

EAT THE FRENCH TOAST for breakfast. It is a deliciously evil concoction of cinnamon bread "battered" in corn flakes. I am a French toast aficionado and have never before had such a great piece o'toast. Be sure to split it with a friend and order a side eggs to add some protein to the plate because you will get a huge sugar rush otherwise.

21/08/12 | Link | Rating: 5.0
61. Rachel B.
Definitely a 5-star for customer service.

The front desk staff (and valet staff) are very friendly and accommodating. We stayed there for a bachelorette party we were celebrating downtown and after reserving two rooms between a small group of us, the day I checked in, some people bailed. So after checking out the two rooms and finding the room at the end of the hall was bigger (and big enough for the few of us) I went to the front desk and (hassle-free) they didn't charge me for the second room we weren't going to use anymore.

The rooms aren't the most up-to-date but I found the prices we got for the weekend to be affordable and had everything we needed in them. Its very expensive to stay downtown, especially somewhere like Hard Rock where I've heard bad reviews from different friends.

The only MAJOR downside (but is not their fault) is my navigation took me to the front corner of the hotel BUT if you want to valet, you have to go about 6 blocks around just to make it on the correct one-way street since it brings you down the wrong one-way street. After arriving, they said it unfortunately happens often since the navigation can't figure it out, which I found out the hard way.

11/03/12 | Link | Rating: 5.0
62. Maria G.
Hotel itself was decent. The house keeping and valet staff were very nice, rooms are clean (which is important). Overall some of the staff I encountered was cool...the front desk staff is a whole different story. Dealt with one particular individual and she was not very pleasant or friendly as one would expect from a usual front desk attendant. Seriously does it hurt you to try to be accommodating and friendly since you are in the customer service business. Really ruined my check in and check out experience. Will not be returning. Worst service and I have had the pleasure of staying at many Marriott's as a family member is an employee.

08/04/12 | Link | Rating: 2.0
63. B T.
Its April 09, 2012, and the hotel still does not have Wifi! The rooms are dated.  The only great things so far is the location and the super friendly staff.

Update: I am told routers are available to able to have wifi access.  Currently on Day 2 of the waitlist for one and still nothing yet though.

09/04/12 | Link | Rating: 2.0
64. Maria O.
FRONT DESK SERVICE:  RACHEL at the front desk was a nightmare. She was pissed off from the moment we approached check in. First time I've ever been in a hotel where I actually feel like a member of the staff is making a conscious effort to be difficult and unpleasant. If you have any type of discount, make sure you speak to the manager beforehand, because she waited until we checked out the next day to tell us she would not honor a discount we presented to her at check in the previous day. Pretty much the most horrible, ridiculous service I've ever had at a hotel. You'd think this was a roach motel. At a Marriott I expect better service. If you are in a bad mood, or you hate your job/life go home, don't take it out on guests trying to have a nice stay at your hotel!

ROOM:  clean, satisfactory

ROOM SERVICE: cleaning crew immediately brought up extra shampoo and towels we requested, they were very nice! RACHEL could use some customer service training from them.

VALET: expensive, but its the same price everywhere in gaslamp, they were pleasant and pretty quick.

16/04/12 | Link | Rating: 1.0
65. Andrea G.
I love this hotel. I stay here for work quite often. The last time we were in San Diego we tried a different hotel....that was a major fail.  The staff is extremely friendly (especially Gina the bartender) and the rooms are clean and comfortable.  The only reason it's getting 4 stars and not 5 is the size of the gym and the awkwardness of the layout. They can't really help the layout since it was originally a bank and that adds to the charm, but it is still annoying when you spend so much time here.  I would definitely suggest giving this place a try!

04/11/12 | Link | Rating: 4.0
66. Anna T.
I'm not a four star fan, but I am giving it four stars for the location and lobby. The rooms are just "eh" and we had a suite. US Grant is way better.

14/08/12 | Link | Rating: 4.0
67. Dan S.
Im not from SD so this was my first venture to downtown SD.  I arrived on a friday nite so there was alot of action outside from party goers and homeless people.  i was unaware of having to pay $36 for valet parking so I just wish that was more clear in the website.  The valet guy was very distracted with three drunk obnoxious and ugly girls which really pissed me off since I was very interested to get into my room and away from the chaos.  The rooms offered a spectacular view and it was very quiet.  The bathroom has no fan which has been commonplace at hotels lately.  Starbucks coffee in the morning was a pleasant surprise but the prices are outrageous.

15/08/13 | Link | Rating: 3.0
68. John E.
I love Marriott but not this particular one. Yes, the place is oozing with history and the customer service exceeded all expectations but the rooms were subpar.

Stayed on the 6th floor for a week and there is NO WIRELESS. You have to plug in to an ethernet chord or bring two computers and create your own hot spot.

TV's volume occasionally worked. Every time I called for the engineer it would go mute 15 minutes later. Room was musty with an occasional spider or silverfish crawling around in the bathroom. ?? Walls were paper thin as well. I could hear everyone's business around me.

Gym has free weights up to 30 lbs and like 4 treadmills.

On a good note, it's close to 24 hour fitness and Rei Do Gado and the water pressure was amazing! Woot woot!

09/04/11 | Link | Rating: 3.0
69. Greg A.
Honestly, I expected MUCH MORE from this place. Yes, the lobby is pretty cool, but this place feels like a haunted mansion...like something from the Shining.

The hallways to the rooms look like youre walking in an abandoned office building from the 20s. Its really creepy. The rooms were pretty small. I got a regular king bed room, and it was pretty cramped in there. Dont get me wrong, the amenities are totally fine but the rooms are small.

What really bothered me about my stay here was the parking. The hotel HAS NO PARKING OF ITS OWN, ONLY VALET...and guess what VALET IS $30/day! There was no warning whatsoever. I was hit with a $60 ADDITIONAL BILL upon checkout. The surrounding area has no nearby parking lot, and the street parking is metered. The cost of parking should be included in the cost of the room. Paying $60 for parking for 2 days IS NOT OK.

Go somewhere else, I really cant recommend this place. The parking situation (and the hotel's silence about it, until checkout) really pissed me off.

30/08/10 | Link | Rating: 2.0
70. Anthony B.
First up, the Valet Parking is on 6th street. Only reason I mention this is because when we came at night we couldn't find the hotel. After circling around we found it on the corner (the sign for the hotel is situated on the corner of 6th). Valet is also about $30/day.

Anyways, on to the review. The hotel itself is situationed very nicely. It's far enough away from the bars and parties that you have no disturbance of people (in the halls and outside) but you're also close enough (1-2 blocks) that a simple 5 minute walk will place you back in the venues of bars and food locales.

As previously mentioned by other reviewers, this places charm comes from it being a bank previously. It still has its old charms from them (tell desks, etched elevators, etc).

The room itself was great. Nothing overly fancy or large but accomodating and the bed was soft. I remember one reviewer complaining about the view. Well, regardless of where you end up, it's going to suck. So if the view is why you're wanting a hotel, go find another place because you'll either see buildings, buildings, or more buildings.

Accomodations were great and checking in and out was a breeze. Again, due to its location being just right in regards to the bars/food joints, we will definitely be coming here to stay again.

21/03/11 | Link | Rating: 4.0
71. Chris K.
Location and price were "spot on" as we were heading to The House of Blues after checking in and getting ready.

Room was cozy, quaint and clean.  I'm not worried about the noise after all you are staying downtown.

Front Desk:  overall nice and friendly with the appearance to eagerly help you. Here is the issue: a very close family member paid for our room as an Anniversary present. The process of making this happen was made very confusing by the staff. Nobody seemed to want to help make us feel comfortable at all with this transaction.  They insisted that they hold my Debit card (of which I'm sure a big hold would be placed on it) and I continued to reiterate that My Sis-in-law's card was the one on file.  In fact we were told we could not check in until my Sis-in-law filled out a paper authorization for and faxed to the hotel while we sat, despite that she all ready paid for the room on line.  Knowing this was a precursor for more to come the next morning when we checked out they tried to charge my card instead of the one on file.  I'm leaving out a ton of details but the one thing that was consistent in all of this was the manager in duty was present when we checked in and out and considering the history with this transation I would have expected her to have better addressed the situation, at the least a smile and an "I'm very sorry" but that did not happen.   I kind of felt like I was stuck at the register of a convenience store rather than a guest in a very beautiful hotel.  My Sis-in-law was not very happy.

I don't think I will be going back

30/04/12 | Link | Rating: 2.0
72. Kellee K.
Stayed at the Courtyard by Marriot for our latest trip to San Diego. Location is excellent. Appreciated the historic feel and comfortable accomodations. $30 daily parking rate is the only thing keeping it from earning a solid five stars.

11/07/11 | Link | Rating: 4.0
73. Kristel S.
A good friend and I stayed here Labor Day weekend.  The hotel was nice enough.  The room even came complete with a jacuzzi RIGHT when you walk in.  Although they provided bath salts, I wish they provided "bubble" stuff...so instead we used their body wash.  It took us awhile to figure out how to turn it on, the "on" button was NOT easy to push.

Housekeeping came later than we expected, so when we arrived back to our room early in the afternoon, we were asked to return since they weren't done.

The air conditioning was a little finicky as well.  I remember waking up to being warmer than comfortable.

However, the location is great.  Walking distance from great places to eat, drink and just have a good time.

07/09/11 | Link | Rating: 3.0
74. Michael P.
May be my favorite hotel ever.  Awesome location, cool old building.  Go downstairs and see the vault!

Parking is EXPENSIVE!

09/11/10 | Link | Rating: 4.0
75. Kim C.
Let me be short and sweet:

1.  Great service, my friend thinks too friendly
2.  Free wi fi and buisness center
3.  Beautiful Building with a lot of history
4.  Clean and great cost for a San Diego hotel
5.  My rating is 5 stars for the rate

07/03/11 | Link | Rating: 5.0
76. Nick H.
Price aside (yay for business travel), this place is amazing!

Converted from one of those old-fashioned banks (like the ones the goblins run in Harry Potter), this place is decked out in marble and chandeliers and is absolutely gorgeous. Definitely wander around a bit and check out relics from the building's banking days.

Being right smack in the middle of the Gaslamp (careful, it's sort of easy to miss when you're driving down Broadway), you'll want to drop the $24 + tip for the valet parking for in and out privileges and convenience. The valet staff was extremely friendly, prompt, and helpful when I asked for directions.

Free internet (not wireless), thoughtfully laid out working area with plenty of outlets and VERY comfy office chair, convenient breakfast service, different colored room keys to help keep track of them...bravo!

So if you're gonna be hanging around the area and have the cash to drop, definitely consider this place! For the easy access to the city it affords, this hotel's a winner. I'll definitely be back!

18/02/09 | Link | Rating: 5.0
77. Rachel K.
The architecture is gorgeous- marble from every corner of the world, beautiful hand painted wood ceilings, super cool vault...beautifully restored bank building from 1928 with interesting history.  Get a tour from Danny the bell hop!  Superb customer service, very comfortable bed, nicely decorated room, fantastic lounge area in the lobby, great breakfast...zero complainants. Will definitely stay here again!

02/09/13 | Link | Rating: 5.0
78. Rusti T.
Very clean hotel and room!  Even though I booked two free nights, I received an upgraded room due to my status with Marriott, which I thought was awesome!  Staff is very friendly.  Location is right next to the gaslamp district, so it's a short walk to the Padres stadium and tons of restaurants.  I stay in a lot of hotels, and i HIGHLY recommend this one!

20/09/13 | Link | Rating: 5.0
79. Jenny A.
I've stayed at the Courtyard Marriott more than a few times and they always deliver such excellent service. The front desk go out of their way to make your stay comfortable and memorable- especially Bashir. I had one of the newly renovated rooms with an ocean view- it was absolutely gorgeous and completely relaxing. I heard no downtown noise from the room and we where in the heart of the Gaslamp. I highly recommend this hotel for a relaxing and fun get away!

24/01/13 | Link | Rating: 5.0
80. Renalen C.
super cool historical hotel right in the middle of downtown, so it's close to everything.

it used to be a bank so it has all the original features, including the vaults and deposit boxes downstairs in the basement so make sure to check it out. it's pretty cool.  they now serve as conference rooms and such.

since its a historical building though, they werent allowed to change much, so if youre looking for a pool, the hotel does not have one.

25/09/12 | Link | Rating: 4.0
81. Derek S.
This hotel staff was very friendly and had an older yet clean look to it. It happened to be an old bank that was acquired by Union Bank and they left the theme a bank. The check-in area was the "teller" line, and they even had a vault area. It was a really pleasant stay. The parking wasn't very pricey either.

20/07/12 | Link | Rating: 5.0
82. Angie H.
Stayed here last Saturday for an impromtu weekend getaway and was pleased with my room. I got the spa room, which had a king sized bed and a jacuzzi for 2.

The room was actually much nicer than I had imagined it would be in my head (I had pretty low standards for it for some reason) and the price was pretty good (about $125 + taxes). The $33 valet price KILLS ME. I know you would probably pay around the same price in the area at a lot but I'm already paying good money to stay in your hotel, the least you can do is park my car for me.

While in the room, I did suddenly hear a loud vibrating sound that kind of freaked me out and I didn't realize until I turned on OUR tub, that it was our neighbors tub. It didn't bother me too much, it was just a little strange.

Overall though, I did like the hotel and would most likely stay here again. The room was a nice size, the jacuzzi was great, the staff was friendly and the location was perfect.

10/01/12 | Link | Rating: 4.0
83. Sarah W.
This was a gorgeous hotel that the BF and I stayed at while vacationing in San Diego.  I contacted the hotel a day or 2 prior to my arrival asking for an upgrade as I am a platinum member. The sales manager upgraded me to a water view suite that turned out to be known as the best room in the hotel. It was definitely one of the best rooms of the hotel. We had 2 walls of windows with views of Petco Park on one side.  

The staff are all very nice, and when I asked to be taken on a tour the bell man did so.  Make sure you ask to go on the tour! It may seem trivial, but you will see some of the best things the hotel has to offer!  You can see pictures from my tour of the hotel here:
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Its in a great location and within walking distance to several restaurants, and right off of the gas lamp district.

15/12/11 | Link | Rating: 5.0
84. Kaela H.
The Good:
-Decent room.
-Beautiful building and lobby.
-Was upgraded for free.
-Fridge in room by request.
-Early 11am check in was given.

The Bad:
-No pool.
-No free parking. ($24 a day valet only)
-Awful View.

The Ugly:
MOTION SENSORED AIR CONDITIONING! Turns off in your sleep!
Asking if a charge will be made to your card, being told no, and a $20 hold being put on it for your entire stay. (Whatever, that's 3 drinks I didn't get to have!)

On the door of our room it said that it went for $400 a night, and I paid $150 for two nights through Priceline 'Name your price'.

For what I paid, even with the negative, I still give this place 4 stars. See all my pics!

02/09/09 | Link | Rating: 4.0
85. Mike R.
Great location--next to the House of Blues and Vin de Syrah.  Also right by a 7-eleven if you need a late night fix.

Friendly service.  Nice old-school feeling to the hotel.  I will definitely return.

27/08/11 | Link | Rating: 4.0
86. Buck W.
Well, I had the opportunity to visit this historic building one evening after a friend's band played a venue nearby. They were all professionals and we were very polite and quiet as we passed through the lobby.
As we walked through, I noticed an alarmed look on the guy at the front desk's face as he picked up the radio and called security. It appeared that his prejudice to the makeup, costumes, and clothing led a security guard following us all the way up to the multiple rooms rented for this visiting music group.
Mind you, we made a point to be quiet and considerate to our neighbors as we arrived, yet this security guard felt the need to knock on our door less than a minute after we walked in to let us know that they had already received complaints.
I was raised in the hotel industry and my mother actually works for Marriott. I'm convinced that no guest complained, it was most likely the prejudice front desk man.
If you look different or progressive in any way, prepare to be treated like crap here.

01/05/11 | Link | Rating: 1.0
87. Michelle G.
clean room, nice décor, comfortable beds, plus STEPS away from bar strip/restaurants and a 7-eleven in the corner for last minute snacks...perfect! stay here! staff was friendly...great location!!!!

06/04/14 | Link | Rating: 5.0
88. Corinne S.
Got to stay at this hotel thanks to Priceline (sing it with me - "Priceline ne-go-tiAAA-tor!).  Would have been seriously expensive otherwise, at least for budgets like mine.

Good location, fun decorations, AWESOME shower pressure.  Parking is only through valet which costs $30 a day.  At least you get in-out privileges at no extra cost, so that's kind of handy.  Still, taking the train down and walking might be better.

Room was nice, and the bed was super comfy.  Mattress was just right; not like those ridiculously fluffy mattresses that you sink into and get lost in for days on end (or get your back thrown out of whack).  Did I mention how awesome the shower pressure was?

Great restaurants all around, walking distance to pretty much everything.  Public transport is nearby.

12/08/10 | Link | Rating: 3.0
89. Debby L.
This hotel is so pretty. I love the decor of the lobby and the downstairs area. Parking kind of sucks, so we valet. I believe its about 24 bucks a day, even when you come and go. You need to call down to the valet about 15 before you leave so they can have your car ready when you come down...otherwise, you are waiting quite a bit.

The room is nice enough. The bathroom and shower are separate from the sink and mirror so you can get ready while other people shower. The beds are comfortable with down covers.

The location is the best part of this hotel. It's walking distance to all the awesome Gaslamp bars and clubs. You can step outside and walk about 100 feet to the closest bar, enjoy the area, and then come back to crash without any trouble. There is also a CVS right across the street for whatever needs you may have. Snacks, curling irons, etc. Super convenient.

I'll be back here the next time I party in Gaslamp.

11/10/09 | Link | Rating: 5.0
90. T P.
I am staying at this hotel for five days (work conference).  My husband is staying with me for the first three days.  This is a GREAT location and the hotel is very neat.  Apparently, it was an old bank and has so many unique features.  
The staff is extremely professional and friendly.  Today, I received a letter thanking me for being an elite silver member and two chocolates.  I also received a great room near the elevator which I had requested.  I feel very valued and appreciated for staying here as there are many choices.
The standard room is comfortable.  The bed is very comfortable and it's extremely quiet for a downtown hotel.  
Overall, I definitely recommend this hotel and will stay here again.  Marriott service is consistently above average.

04/05/13 | Link | Rating: 5.0
91. Char L.
Stayed here on a business trip. Here's what I noticed:

1. Just valet park - there is no self park.
2. When asked for a restaurant recommendation, the hotel says YardHouse. Yes, YardHouse is an awesome place to go with a billion beers, but we also have YardHouses everywhere in LA. Give a local recommendation.
3. There are annoying steps from the lobby to the elevators - be prepared to carry your luggage.
4. Paid with an Amex and got charged $2.90 for some sorta "using Amex credit card fee".
5. Bathrooms a bit dated - I've been in nicer Courtyard bathrooms. At least the shower pressure was good.

12/05/10 | Link | Rating: 3.0
92. Tonya P.
My favorite Courtyard in the system.  It is located in an old bank building and they kept the historical charm.  The one complaint I previously had (but did not write about) has been corrected.  The complaint was an absence of wifi.  The hotel staff told me that the walls were so thick due to the building being an old bank that wifi was a challenge to install.  Well they finally beat the challenge.  

The prices will be high in the summer, but that's just San Diego.  The staff is exceptional.  The location is great.  It's a block from the trolley and right at the top of the Gaslamp on Broadway between Fifth and Sixth.  It's also only about a $12 taxi ride to the airport.  

If you are visiting San Diego and really want to have fun, my advice is to wait until after Labor Day or else go before Memorial Day.  Also try to avoid conventions unless of course you're attending one.  The city can get very crowded in the summer and prices are higher.  If you have some flexibility in your travel planning, please remember that.  And if you stay here, you will not really need a car unless your plans involve venturing out of the city.  San Diego has an exceptional not to mention safe and clean transportation system.  

I've stayed at a lot of hotels downtown including some very upscale ones, and this one is my favorite.  I stay here at least 10 times a year as I frequently make San Diego a little getaway staycation.

26/08/12 | Link | Rating: 5.0
93. Stephen N.
Forgot to mention in my previous review that the free wifi in the room is a little slow

19/06/13 | Link | Rating: 4.0
94. Sarah S.
The hotel is currently under renovation, but what makes me give them 5 stars is because of their customer service! The entire staff was extremely helpful & speedy. And most of all the housekeeping mgr, Lisa, was awesome!! I left behind an expensive watch. Housekeeping didn't find it. Lisa made sure to double check the safe, the room & with the maids & followed up as soon as she did so. Even though the watch wasn't recovered she insisted she would let me know if anything turned up. She called me a few days later to inform me that the watch had been turned in by the guest who checked into my room after I had left. She apologized profusely for taking so long for anything to turn up. She was very nice & was very sincere. She was sure to get my address & send it via FedEx 2 day at no charge to me, even called again with the tracking #. Kudos to Lisa, she was great!!! Many thanks :)

25/02/13 | Link | Rating: 5.0
95. Jim C.
This hotel is a jewel.  We spent two post-cruise nights here in February and were delighted with the staff, services and location of this former bank.  The top floor rooms have a spectacular view of the harbor out to Point Loma, the hotel is located in the Gaslamp district and the staff is excellent.  Even the bar and restaurant offerings are a cut above usual hotel fare.  In the event a manager should read this review, special thanks and kudos to Ramon, Dennis, Keith, Alexandra, Conner, Veronica, Norma, John and Megan.  Every hotel should be fortunate enough to have personnel as  friendly, competent and professional as this Marriott.

24/02/14 | Link | Rating: 5.0
96. Pat E.
Great hotel. As a student of history, I enjoyed this. Free internet in room was awesome, clean, and the staff was nice, too!

The fitness room isn't much, and I like to work out, but who isn't going to run outside when they are in such great weather? The proximity is great; 2 mins from Gaslamp Quarter (if that), 10 mins to Convention Center (if you run you can make it faster), and so many great restaurants around!

If I head back to San Diego, and I don't get to stay at the Hilton Bayfront, Hyatt, Embassy Suites, or another high rise, this will be my choice, NO DOUBT!

02/04/11 | Link | Rating: 5.0
97. Tilia M.
What a great building. The rooms are pretty tiny, and nothing much in the way of upgrades, but what it lacks in either of those amenities, it makes up for in the historic feel and location of the building.

Its just  a few blocks from the convention center and walking distance from about a million bars and restaurants. I took a tour while visiting of the building and it was a refurbished old bank. Be sure to take a look around with a worker there, and see the old vaults and other cool stuff down stairs.

25/07/11 | Link | Rating: 3.0
98. Jim U.
We stayed here for 1 night on a week night because we had a party to go to near Gaslamp. I had to admit that I did not expect a Courtyard to be this beautiful. The lobby reminded me of some fancy bygone era hotel on the East coast. We actually had a drink in the early evening downstairs and also had breakfast at the lobby restaurant because we wanted to spend time in these areas.

The room was very well equipped and spacious. Parking was $36. But, this is downtown SD. Unless you park your own in a public lot, this is what you will have to pay to avoid a parking ticket or a tow.

We will definitely stay here again.

12/09/13 | Link | Rating: 5.0
99. Rob W.
I've stayed here twice and both times I was in the SAME ROOM! I don't think that has ever happened to me before or since.

The hallways are a little strange as it's an old bank building and you're sleeping in what used to be offices. So the hallways are kind of dark and quiet. But the rest of the place is pretty cool and it is tremendously close to Gaslamp and downtown. You can walk to Petco from there if you like baseball.

Parking is terrible and pricey, but it's not uncommon nowadays in downtwon hotels in many cities. It actually bothers me less to pay $30 to park here than it does to pay $10 to park at a resort with abundant parking - to me that's a nuisance tax!

16/02/11 | Link | Rating: 4.0
100. M S.
If you love a lot of one way streets, the TV with a remote that almost needs an engineer to use it (Trying to sell you movies) need to walk up/down stairs to lobby (rolling luggage?) and has historic hallways and almost armed guards outside to keep the homeless out, with LIMITED to NO parking, then you would love this place.

As a gold Marriott member, very disappointing. Never stay here again. Not at these rates. Would rather stay out further.
Clean and nice people, sure

11/12/12 | Link | Rating: 1.0
101. Crystal Y.
Stayed here with my boyfriend and 2 other couples on out last trip to San Diego for a concert at the House of Blues and a Dodgers -  Padres game for opening week.

This building use to be an old bank and the architectural detail in the lobby is beautiful! The staff here is awesome! They upgraded us to a wonderful room on the 11th floor with a panoramic view of the district and ocean. We also had a huge window in the bathroom with the same beautiful view.

Bars, Restaurants and clubs are all located  within walking distance. There is a 7-11 on the corner and the House of Blues is right down stairs. I highly recommend staying here if attending a concert there. The walk to and from Petco Park was not very long and was very enjoyable.

One of the couples we went on this trip with was celebrating their anniversary and the staff upgraded their room to a Jacuzzi suite and also sent up some chocolate strawberries with a handwritten card congratulating them and sending warm wishes. I thought that was the sweetest and nicest thing, definitely going above-and-beyond.

Great job! This is definitely the place I will be staying at for all my trips to SD!

11/11/12 | Link | Rating: 4.0
102. Nikki V.
Booked 2 rooms for a bachelorette partay.
-Hotel: Cool!!! Old bank building.
-Bar: great service! Even opened our own can of pineapple juice for us!
-Rooms: GREAT! Super cute, good space. The bathroom shower curtain was a little dirty, but other than that, we liked them.
-Location: Great ~ right in the Gaslamp fun!
-Valet & the guys that get your bags: GREAT SERVICE! (thanks Danny)!

So, why then just 2 stars???

-Front desk: TERRIBLE service. Attitudes.  
Check in is at 3, so we arrived AT 3. We had 2 rooms neither were ready. We were told they would be ready in 30 min. So we waited in the lobby. Also requested conjoined rooms (online & confirmed 3 times over the phone). Surprise ... We didn't get it. We finally get in ONE room an hour later. So we all pile up and hang out. The next room isn't ready for about another hour. So we ask if we can get a late check out given the fact that we were given our rooms hours late. We got it @ 1. Gee thanks. And everyone one I talked to at the front desk was skipping rude! For that alone I (& the other 7 of us) don't want to ever come back here. No body likes being TALKED AT. I mean, I understand that you can only do what you can do - and I get it, late check outs from previous nights and so our rooms aren't ready BUT REALLY, WHY THE ATTITUDE?! I talked to 3 different people at the front desk (wish I remembered their names) and all of  them wanted to just brush me off. The front desk really needs to be retrained in customer service! Kindness goes A LONG WAY!!!!!

Also, your TV and radio kept cutting out. The TV kept saying there was no service ...

09/07/13 | Link | Rating: 2.0
103. Jennifer N.
We absolutely loved the hotel.  Every member of the staff including the valet, front desk and housekeeping were very friendly and genuinely wanted to make sure we enjoyed our stay.  They were funny and made us feel welcome immediately.  Due to work demands, family demands and the economy, my husband and I never get a night alone (we are talking 2 in the last 20 months!).  Every aspect of our experience far exceeded our expectations but the staff was the absolute best.  The location is great also.  Off the main strip of the gaslamp and not noisy at all but close enough to walk everywhere in heels.  It was perfect!!!

20/01/14 | Link | Rating: 5.0
104. Ami M.
Awesome property! They were able to accomodate my request for adjoining rooms which was nice. The staff lacks communication however. A front desk clerk gave me wrong information about the pricing for valet service and they refused to give me my money back when it was their own fault. That doesn't look so great in the eyes of someone who has working in the  hospitality & customer service industry for years!!!

01/07/13 | Link | Rating: 2.0
105. Chris M.
PROS
- Good location near Gaslamp and short taxi ride from the airport
- Very friendly service
- Very cool architecture (converted bank from the 1920's)
- A block away from the lightrail/trolley

CONS
- Limited sound dampening on the interior and exterior (even though we were on the 12th floor still a fair amount of street noise).
- Fairly small and somewhat dated rooms
- Certainly not the most affordable room in town
- No Wi-Fi (they do have wired connections)

Bottom line: Not a bad place to stay and not without a fair number of amenities, but you could probably get more bang for your buck elsewhere.

08/11/11 | Link | Rating: 3.0
106. S G.
We stayed here for 3 nights. Hotel staff went above and beyond to make our stay great. When we checked in the girl was so helpful. I wish I could remember her name. She printed maps out for me, gave me so many pointers, and answered all of my questions. The rooms were great. Quiet, clean, and plenty of places to charge your electronics. Hotel is walking distance to Balboa park, stadium, gas lamp, harbor blvd. Maid service was awesome.  I'm usually pretty critical about hotels, but I have no complaints.  It's a beautiful remodeled hotel. Parking is expensive but we managed to find a safe monitored parking garage across the street. We ended up paying $20 on weekends an $10 during the week.

22/04/14 | Link | Rating: 5.0
107. Tony S.
Not the best bet for a downtown hotel in SD.  My chief grip is the rooms themselves, namely if you are working from the desk, I find it odd that they have mirrors right when you look up from your desk.  Unless you are a fashion model or incredibly vain, who wants to look at themselves every time you stop typing...

Also, from the desk you cannot see the tv if you are watching it for some background noise.... the tv does not slide out from the cabinet nor can it be angled so you can see it from the desk.

Minor complaints, but things that are not an issue at the Marriott Gaslamp down the street.

10/10/12 | Link | Rating: 2.0
108. Todd M.
This hotel is really nice and right in the middle of the gaslamp district.  It is perfect walking distance to the great restaurants, bars and Padres stadium.  We stayed here over New Year's Eve.  The rooms are nice but small and sort of narrow.  We had a great view of the city and the harbor.  The staff was really great.

Each room has a kitchenette that is nice and efficient.  We just used the refrigerator for drinks and food storage.  

The beds were nice and the room was really clean.  

The bathrooms have everything you need including blow dryers but do not really offer much privacy though if you have more than one person in the room because the door is made of glass and on a cool vintage looking roller system that is a couple inches off the floor, plus the bathroom is right next to the bed.

13/05/13 | Link | Rating: 4.0
109. Kari B.
Very nice hotel!  It was quite a surprise being in an old renovated bank. It had so much character. Be sure you visit the "S" floor to take a look at the old bank vaults that are now meeting rooms. There are so many things to see that still remain from the old bank built in the early 20's. Great place to stay in San Diego!

01/03/14 | Link | Rating: 4.0
110. Gigi S.
Had a good stay there, went for my cousin's birthday to San Diego, close enough to everything, comfortable beds, and had enough space for all of us staying in our room. Next time I go back to San Diego I'll stay there again.
1. Friendly Staff
2. Helpful
3. Clean room
4. Close to the Gaslamp Quarter
5. Priced within reason

18/08/12 | Link | Rating: 5.0
111. Kristin B.
let me start off by saying that the hotel and facilities itself are wonderful and this was certainly the nicest courtyard that i've seen. the building is a converted bank so from the outside it looks old but surprisingly the rooms are updated and kind of funky/colorful which i enjoyed. plus the location in gaslamp is perfect to walk around for food and drinks. i had no problem finding tons of options for my 1-night stay. once you valet your car ($36), you wont need it again if your plan is to stay within the gaslamp quarter.

however, was kind of disappointed with the overall customer service at the hotel. the staff was friendly and courteous but my group experienced a slight snafu. we show up at 1:30pm and our request for early check-in wasnt granted (which was totally fine and understandable). we are told that our room should be ready at 230 so no problem, we go out and get some lunch and we return to the hotel at 3pm. 3pm is the standard check-in time and yet we are still told that our room is not ready! our reservation was for 2 rooms next to each other and both those rooms have been vacant all morning but still have not been cleaned. while they do have 1 room ready, that means the 2nd room would be no where near the first room which we did not want. so we opt to wait which is going to be another hour! just kind of disappointing that they could not do anything for us especially since we were there at check-in time and  not to mention our friend that booked the reservation has high marriott status haha. our room was finally ready around 430pm but it would have been great to actually have checked in when we originally wanted to...

09/07/13 | Link | Rating: 3.0
112. Casey K.
What a great hotel. No frills but has everything you need and presented with style and class! The staff are so friendly and the hotel lobby has the best happy hours! $3 brews!

30/12/13 | Link | Rating: 5.0
113. Pierre D.
The hotel is awesome!!! The staff is incredibly friendly and helpful! Request a high room with a view! We stayed on the 12th floor with a view of the bay bridge and water, amazing! The bar here is also fantastic!! Jillian is the best bartender I've ever had anywhere! She was informative, friendly, and hooked us up with some great local advice!!!  We actually spent more time is her bar than the local bars! Everythig about this hotel was great! Pierre and Jamie.

13/09/13 | Link | Rating: 5.0
114. Chris M.
Excellent room and service is great.
Location is within walking distance of everything.  Had one of the best rooms I've ever had on any property here in 1202.

10/06/13 | Link | Rating: 5.0
115. Chanel L.
3.7/5

DECOR: 5 Stars.. beautiful, modern and comfortable

CLEANLINESS: 4 stars.. beds were clean (at least it looked/smelt clean)

SERVICE: 2-3 stars..

Honestly, if it weren't for the staff this hotel would have been 4/5. (Which is pretty decent standard for a hotel in my book). When we arrived, the staff member who checked us in was surface nice (term that I use for when staffs try to be nice just so they do not get fired in which most cases hate their jobs as well). She told me that she did not see any requests that I had made over my reservation call. She basically blamed me for talking to the reservation line rather than the hotel line. The reservation lady on the phone was very nice and told me that "It is a not problem, I can put that request in for you." How was a customer suppose to know that a reservation line can't make requests even when they said it was not a problem? (seems to not make any sense, but it is what it is.) Anyway, I initially requested a higher floor, but was only left with 2 options during check in. I was to choose from floor 4 with a slight city view or a higher floor with a view of a building. (I paid for city view, and in this choice-- a building view.) I opted for floor 4. (I'm Asian and when she gave me the room number-- I was situated in 404, it is no wonder why this room seemed to be vacant. I do not blame this particular staff member for not being sensitive to cultures, because I, after all, was not in a world class chain.) But after having an uncomfortable conversation with the surface nice staff member, I really did not want to argue (because I know I will lose due to her lack of helpfulness) and wanted to just start relaxing for our anniversary. Yes, it was the anniversary of my boyfriend and I. Too bad the lack of concern on both ends resulted in an impossible trip down memory lane as my boyfriend and I celebrated our first trip to San Diego in a very high floor of the Palomar Hotel with a stunning city view.

Perhaps it was just very full this weekend, but it is not like there was a special event, grand festival or anything of that magnitude to where requests may not be fulfilled.

AMENITIES: 5 STARS, loved the awesome pool table and gym! The vault was absolutely amazing.

MAINTENANCE: 3 STARS: my boyfriend installs air conditioners and major air conditioning units and I would not doubt his expertise when he told me that the thermostat was poorly designed and the sensor keep failing to acknowledge that WE ARE in the room. It just keep turning off and it made the room really warm and stuffy.

07/10/13 | Link | Rating: 3.0
116. Randi B.
Stayed here for two nights last weekend. I got the Easter weekend special and paid $99 a night. If I had paid anymore, I would have been pissed.

Good location, in Gaslamp, within walking distance to everything. Valet parking is $30 a night. It's not like there are many other options around here, so you kind of have to pay it. The valet was pretty good about getting the car out in 10 minutes, except when we were leaving on Sunday morning we waited close to 20.

The hotel lobby is fine. Nothing special. The staff was friendly. Since this used to be a bank, it looks like an office building. I guess it's cool that they kept all the original details.

The room left something to be desired. Our "view" was of a brick wall. The bed was comfortable enough. The bathroom was average. On Saturday we left the room at 8, and when we returned at 2:30, they still hadn't cleaned the room. We stayed in there about an hour and we put up the "don't disturb" sign, and then we left. When we came back at night, they still hadn't cleaned it. I guess we missed the one hour afternoon window that they clean.

I just didn't feel wowed by this place. It wasn't great, it wasn't terrible, it was just A-OK.

07/04/10 | Link | Rating: 3.0
117. Marie S.
Flew down to SD for a bachelorette party and stayed here because it's right in the heart of down town near all the clubs. This is a beautiful hotel that used to be a bank
and you can actually go to the basement and see the vault, some old style telephone booths (that work!) and go inside the vault as well. It's really, really cool and it feels like you just traveled back in time.

The place is also in a very central area and is pretty easy to get to from the airport (only 15 min). The staff are also way cool, super nice and totally accommodating. The hallways also feel like walking through an old building, not in a dilapidated bad way, but in a cool, vintage, back-in-time way as well. The rooms were also well kept, too. Is it the cheapest place to stay in SD? Probably not, but for the experience and the antiquity, it's really nice!

16/05/12 | Link | Rating: 4.0
118. Tammi T.
We held a company event here and stayed one night. Overall it was a great experience. We reached in the early morning and were promptly checked in as there were rooms ready. From the front office to the banquet catering, the service was great. The staff were friendly, responsive and paid attention to details.
The building was once a bank and the hotel kept many of the interior features. In the lobby you can still see the teller windows and in the basement, the bank vault is now a meeting room. The safety deposit boxes are still intact, not sure if they are the originals or replicas. The sleeping room was not very updated but it was clean.
The only thing we had a problem with is navigating the one way streets to get to the valet parking. It was quite a pain and we must have taken 10-15 minutes to finally find our way there.

11/12/11 | Link | Rating: 5.0
119. Michelle W.
I stayed here for a week when I was in town for a conference. The hotel is in an old bank & it as a lot of super interesting and distinct features because of this. The beds are pretty comfortable here. Reasons it only A-OK

1) when I arrived the person I was staying with already checked in and she told me they knew I was coming blah, blah, blah (my flight got in at like midnight but, the people at the desk looked at me like I had three heads and told me there was no note and they needed to call. Thanks for being idiots and needing to wake someone up at 1am because your incompetent. Front desk staff fail.

2) the shampoo & conditioner bottles are tiny & its hard to get anything out of them. Having long hair, I felt like I contributed a ton to landfills a lot that weekend because it  only had one days worth of stuff inside, normally I can last a whole weekend on one.

3) Do not disturb tags apparently mean nothing. We left it up because we would be in and out for the conference & the cleaning people would be in there anyway when we would pop in.

Things I liked, comfy bed, good water pressure, walking distance to gas lamp & convention center (if you're not a wuss). FYI, they will bring you a mini fridge free of charge if you want one. I would stay again, some annoyances but the room itself was clean which makes me happy.

28/05/12 | Link | Rating: 3.0
120. Veronica S.
I honestly loved this place! Great staff, friendly environment, and jillyian, bartender, was Amazing!! She was very friendly, funny, and had a great smile! Everyone, staff, was very attentive and friendly! I loved the fact that they informed us of the history behind the building/hotel! Very interesting and cool to learn!! Definitely would come back!!!

18/09/13 | Link | Rating: 5.0
121. AJ F.
The location and price are right, but rooms are noisy.

The hotel is in a converted bank/office building and it has the old school charm not normally found in the west.  I thoroughly enjoyed the decor.

Overall, we really enjoyed our stay here.  The rooms are clean, updated and spacious.  The staff is helpful and the lobby is beautiful.

The only drawback is the noise.  We could hear music from the street clear enough to sing along until the wee hours.  If you are a light sleeper, this would be a nightmare.

08/06/13 | Link | Rating: 4.0
122. Lance W.
I've stayed at this hotel on several occasions and I like it a lot.  There are some trade offs to staying in the Gas Lamp district but the history and location of this hotel keeps me coming back.

First, the 1920's bank building is a huge draw for me.  The lobby is ornate and beautiful, it's a true throw-back to a bygone era.  The old bank vaults are available for private meetings in the bottom floor of the hotel.  The location is fantastic, just steps away from the Gas Lamp district and also an easy stroll to Petco Park for a padres game.

The trade-offs are fairly small rooms, $30 per day parking and loud groups of people traipsing through the hotel at 0300 am after a night out on the town.

Even with all consequences considered, I keep coming back.  The building is beautiful, the staff is friendly and the location is great.

08/07/12 | Link | Rating: 4.0
123. Joe E.
Loved this place. Clean rooms. Near the Gaslamp district. It used to be a old bank which only adds to the uniqueness of the place. If people try to say parking is too expensive and not worth it. It's like that everywhere. Good luck finding cheap parking. Usually hotels are an afterthought on a vacation and you expect little from them but the next time we go back to SD, we're staying here again.

27/02/13 | Link | Rating: 5.0
124. Bigg G.
Such a great hotel, location and style. Located on 6th street and Broadway, it's just a walk from everything. It's a renovated bank into a hotel, that has a vintage feel with contemporary style and design. My only complaint is that there is noise from the street. So go up a couple floors, 3rd floor at least. If you love San Diego and the Gaslamp district, this only adds to your enjoyment.

26/08/13 | Link | Rating: 4.0
125. Jennifer S.
I REALLY want to give the Downtown Courtyard five stars... I really do, but I can't.  It's so beautiful.  It's in a historic building that was once a bank, as well as the tallest building in San Diego due to it's little cupola built on top.  They have gone to great lengths to maintain the historical integrity of the building and it really is magnificent.  We were lucky enough to bump into a security guard while we were exploring the hotel on our own and he took us up into the cupola which is reached by cute little spiral stair cases and then he took us down into the safety deposit vault room, which is now a meeting room.  That room is so awesome as it is still just as it once was, with safety deposit vaults lining the walls.  He told us that you can ask at the front desk and they give tours of the building, so maybe next time we stay there, we'll do an official tour (and I'll remember my camera).

With all the history, it's nice that when you walk into your guest room, it's a lovely and modern space that is clean and bright.  The bed was comfortable, the linenes clean and crisp, the pillows were awesome... yea!  We had a good sized flatty and free wi-fi.  The bathroom was clean and shiny, the shower had great water pressure and we had Paul Mitchell products.  Seriously, I could not ask for more from a room.  Well, except for one thing.  I could hear every sound from the hallway.  So I kept being woke up throughout the night by partiers returning to their rooms - loudly.  It was a bummer to an otherwise really awesome stay.  That knocked off a half star as did the $36 parking fee.  I realize that we have to pay for parking in cities, but that doesn't make me like the gouging that goes on.   It's one of my pet peeves.

Other than the noise and the parking, this place was awesome.  Beautiful building, awesome location - close to everything (9 blocks to the convention center), friendly staff, on site bar and restaurant.  The only other thing that would make it perfect would be if they had a jacuzzi!

I do plan to return.

18/03/13 | Link | Rating: 4.0
126. Niamh M.
Decided to head to San Diego for a weekend trip. Was pleasantly surprised by the Courtyard Marriott. The hotel lobby is truly remarkable, given that it used to be an old bank. The room itself was on the small side, but still quite comfortable. The bathroom was very clean and up to date, as was the decor in the room. Check-in was most pleasant. The lady that helped us was very upbeat and informed us that there may be some noise from a concert across from our room and would be more than happy to move us. But because of the view of the water and we were 11 stories up, we decided to "rough it". She gave us a brief overview of the Gaslamp District as well. Later we came down for a dinner recommendation and we were directed to go to Magnolia. AMAZING! Such a great recommendation!!! I will forever be grateful for that one. Later we enjoyed a bread pudding from the bar area (incredible). The noise from the concert was barely noticeable. The bed was very comfy. Check out was a breeze and we then enjoyed a walk to breakfast. The only complaint I may have is with Valet. It was $40 (I suppose not out of the question for a city) and when we went to pick up the vehicle, we were told to wait in the lobby and they would come find us. 20 minutes passed and my husband decided to check what was going on, to find out that our car had been pulled up for at least 10 minutes. More annoying than anything. Overall, it was a wonderful stay, one we hope to recreate later this year.

19/01/15 | Link | Rating: 4.0
127. Maryanne K.
Room was small and the bed was two feet from the door and I was a bit disappointed.  I was also surprised that there is $36 a night valet fee.. And since parking is hard to find downtown San Diego we really didnt have a choice.
However, the architecture of this historical building was exquisite! The staff was friendly, and professional and I enjoyed their services.

P.S. they have a nice gym and each machine is equipped with a towel and headset for the tv in front of each machine.

21/05/13 | Link | Rating: 3.0
128. Edward W.
3.5 stars.

I've stayed at all of the Marriott brands here in San Diego.  This Courtyard is an interesting property.  Located in an historic bank building in the middle of the downtown area, the physical presence of the structure and its interior is impressive.  With that beauty and the resourceful reincarnation of the space, from bank to hotel, I give the place some leeway in its practicality, or lack thereof.  I can imagine that guests could either love or hate this property.  I am in the middle.

You are greeted by tall ceilings, lots of marble, and "tellers" who check you in.  The lobby has a a bar and a casual breakfast place.  This is a cool space.  Old fashioned elevators.  Definitely not a corporate Courtyard by Marriott design.  Rooms are comfortable, but have limited views, especially when you are in an inside "courtyard" view room.  I stay here based on price shopping of the local Marriott locations.  There doesn't always seem to be a reason why the local prices go up or down, but I have found some decent Gaslamp District deals at this place.  It's worthy of consideration.  Let me set some expectations based on some details...

The impracticalities are many, but are quaint.  Steps in strange places in the lobby, making it difficult to drag your bags to the beautiful, deco elevators.  Rooms that are all unique, tailored from an original purpose to a new use as a modern hotel room.  It must have been a Herculean and expensive task to do so, and I respect what the architects were trying to achieve.  For me, though, it works.  I accept that the sink is next to the closet in the bedroom, not in the bathroom.  And I accept that it wasn't that way in the room I stayed in several weeks ago.  Think of this Courtyard as a piece of restored artwork, not as a mainstream corporate property and you'll be ok.

Don't forget that it will cost you plenty to valet your car, the only practical way to park in this downtown location.  Taxis are fairly plentiful, and it should cost less than $9 with tip to get just about anywhere in the downtown area if you dont want to walk.  However, you are convenient to the Gaslamp district, Petco Park and the Convention Center, and walking to most downtown attractions and restaurants is a reasonable option.

Overall, this is a comfortable, convenient and unique property where you can get a competitive rate in downtown San Diego.

12/03/12 | Link | Rating: 3.0
129. Devon B.
Two weeks later... my card is still on hold for an additional $350.00.. Seriously outrageous. They charged my card for $660 for a one night stay in which $350 of is on "hold".  Just crazy.

Called and got no assistance.

20/08/13 | Link | Rating: 1.0
130. Kenneth R.
I liked this hotel fine.  As other reviewers have pointed out, the building is major weird.  The fitness room is located on the same level as a large room with safe deposit boxes and a vault.  (This room must be a great place for catered corporate meetings.)  To go up to your room from the lobby, you first walk down a short flight a stairs.  I appreciated the quirkiness of this place and liked my room, which was 100% comfortable and very quiet.

WiFi is free.  The gym is OK, but not super large or super great.

Room access is by proximity cards; you don't have to worry about demagnetizing your card when it caresses your cell phone.

The people at the front desk were super nice.  I consider that to be a highlight of my stay.

Parking: I avoided the expensive valet parking by parking my car at a meter on Seventh Avenue, basically around the corner from the hotel.  This cost me $1.25 because the meters run only 8AM to 6PM.  Since I arrived just at 6 and left around 9AM, this worked out perfectly for me.  If you are attracted by this ploy, watch out for alternate side of the street night parking: one side of the street has no parking 3AM-6AM MWF and the other has no parking 3AM-6AM TuThS.  (If you park on a Tuesday evening, it's the Wednesday morning no parking restriction that you want to avoid.)

The historic district where the hotel is located is a bit down in the mouth.  The sidewalks smell of piss, and many of the people you pass on the street are either lit up or wish they were.  (This didn't bother me.)  The Marriott seems like a solid choice in the neighborhood.

23/05/12 | Link | Rating: 4.0
131. Aminda S.
Alright, I'm updating to five stars for two reasons...

1. My contact here hooked me up with an 11th floor water view room for the same rate as any other room - 2 of my 4 walls are all windows and I have a HUGE window in the bathroom allowing for an abundacy of natural light - and more ocean viewing to start my day.

2. The fruit bowl from room service?  Forget about it.  Strawberries, watermelon, blackberries, cantaloupe and honeydew - equal amount of all.  I despise a fruit bowl primarily composed of filler melon.  

Oh crap, I said two reasons but there is a third (and very important) reason to note - Andes mints on my desk when I arrived home from a day of work.  You had me at complimentary candy, Marriott.

10/10/12 | Link | Rating: 5.0
132. Julie C.
We are Marriott Rewards members and have stayed at everything from the Fairfield line to JW Marriott hotels. This is no normal "Courtyard"!

This property is a huge asset to the Marriott family - it's unique, beautiful, and a historic gem! It has been modernized in the rooms to be sophisticated and comfortable while maintaining its 1920's charm. The common areas have loads of character! Definately make time for the guided tour of the vault and the cupola on top!

Then top all of that off with a friendly, very accomodating staff, nice craft beers on tap in the bar and plenty of cozy seating groupings in the beautiful lobby!

The location is very near Horton Plaza on the edge of The Gaslamp Quarter (about midnight we were happy our hotel was on the edge of the Gaslamp rather than in the thick of it) and right next door to House of Blues.

Just perfect!!!

01/04/14 | Link | Rating: 5.0
133. Anna K.
I stayed here for five nights with some friends and it was AMAZING.  This place is gorgeous, the hotel staff are all really friendly, and the rooms were turned over every night.  Everything seemed clean and there was Happy Hour at the bar every night.  The workout room provides complimentary towels and apples and looked well maintained.  The building itself is really interesting as it used to be a bank and I guess former FBI headquarters.  The conference room is in the old bank vault.  The hotel is located right in the heart of downtown so it was really convenient for us to go out at night and not have to worry about cabs.  If I came back to San Diego I would definitely try to stay here again!

01/04/14 | Link | Rating: 5.0
134. Michelle D.
This hotel LOOKS amazing. It is an old bank building converted into a hotel and it is very charming. I am a Marriott elite member and came here for one night to relax and have some fun in the city.

When we got to the room, we quickly found that the keys they supplied us at the front desk did not work. Luckily housekeeping was there and let us into the room. The room looked great, but we quickly realized that the air conditioning unit rattled in a ridiculously obnoxious fashion. I am a light sleeper and knew right away that there was no way I would be able to sleep through that and even my boyfriend who sleeps through everything commented on how horrible it sounded. We called down to the front desk and was told maintenance would be right up. 45 minutes later, a very nice gentleman came and attempted to fix our rattle. After about 25 minutes, it was sounding pretty much nonexistent so we sent him on his way and said thanks.

We then went out for the night to an event and returned about 4.5 hours later. The rattle had reached new levels of obnoxiousness by this time. We called down again and the same nice gentleman came back and we all decided that we should just remove the vent for the night and they could look into a more permanent fix the next day when we checked out. They offered us free wine or snacks for the problem. We said thank you and accepted the snacks.

About 10 minutes later, the rattle returned. It must have been the actual unit. We were so tired and worn out that we just let it go and hoped it wouldn't keep us awake. Unfortunately, I was awake all night. I even considered forgoing the night and making the 2 hour drive back home instead because I was so tired and obviously not going to get any sleep.

I was so bummed. I wanted to like this hotel. It looks so nice, the staff was nice. I just wish someone would have offered us another room. The point of a hotel is to sleep and that most definitely did not happen. :(

24/09/13 | Link | Rating: 2.0
135. Chandler P.
What a stellar hotel.  I loved the friendly staff and the very unique decor of the old bank building.  The giant vault and safe-deposit meeting room is super cool!  The gym was very clean and nice.  The rooms were spacious.  I really liked everything about this hotel expect the restaurant - the breakfast was a big disappointment.  And the location was kinda sketchy.

Happy Hour 4-7pm!

27/07/13 | Link | Rating: 4.0
136. Kimberly B.
I travel for business and stay in a lot of hotels . Sometimes it's nice to stay in a familiar place as it feels a little more comfortable . Everything was full where I would usually stay and I choose this place . It was amazing !
It is a little hard to find as my phone took me down Broadway , I recognized the building , but didn't know where to pull in or park . I called the hotel and ask for help and Ryann was at the front desk , she gave me great directions.  Go around the block and come in on 6th Ave , you will see a small Marriott sign , it is a historic landmark and has restrictions on signage .
On 6th Ave pull to your right  and a group of very attentive bellmen got my bag and parked my car . At the front desk Ryann ( a fellow Phoenician)  greeted me and she up graded my room to the 15th floor for my trouble . Fantastic room !! I had dinner located in the downstairs lobby area . And Joshua at the bar was great ! He was also very attentive and gave me a fantastic recommendation for a client treat that  I needed for the next day .
It was a great place with very happy people . If you want to enjoy a "not your typical" Marriott Hotel stay here , you'll be glad you did .
I'll be back soon !

19/06/14 | Link | Rating: 4.0
137. Ernest T.
Wanted to give it a four, but little things bring it down.

First of all, its a very nice place to stay. Staff was really helpful as nice.  It's so beautiful.  It's in a historic building that was once a bank, as well as the tallest building in San Diego due to it's little cupola built on top.  They have gone to great lengths to maintain the historical integrity of the building and it really is magnificent.

But no pool. I like to have the option of a pool. It has a great gym. Very nice, and clean, with nice equipment. Small but just the right size for a quick workout.

Parking is a little rough and expensive, and sometime housekeeping can be slow. But we found a good deal for the prices. Sometimes sketchy people walk around the building.

26/03/13 | Link | Rating: 3.0
138. Ryan M.
Overall: 3.5

In the middle of a 5 night stay.  So far all staff have been courteous, professional, and helpful...and I mean all -  from the staff I passed in the hall, to those dropping off toiletries..that shows excellent management and leadership.

But I was a bit disappointed about the room.  I have "high floor" in my Marriott Rewards profile and I got the 7th floor...I know it's just a request and a lot of times it gets missed.  The main gripe was the lack of any view (see photo)...I mean downright depressing brick of next rooms over.  Now I realize that due to the buildings original layout, there is no way for every room to have a good view, but being PPE in Marriott I confess I expected an upgrade (spoiled I guess)--especially when booking so far in advance.  To make it worse, I was spending more time in the room than I normally would due to a recent knee surgery.

The room otherwise (I have a king room): clean, spacious, and the furnishings are modern (love the lamps with the power socket and USB chargers).  Bathroom...same as above.  Bed and pillows are great.   I'm enjoying the no room-service eco-option (you opt in with a specific do-not-disturb sign).  Hey I can use the same towel for 5 days (do you get a clean towel every day at home?) and I don't need the bed made--just a waste of resources.  For the other items, I just ask the front desk and they haven't missed a beat.

The in-room coffee is decent (sort of),  but dear god I wish Courtyard would switch from the "Barista Bold" brand.  They do have Starbucks in the lobby, but when you look like a stray cat that sniffs glue in the morning, you really don't want to trek down first thing at wakeup...so I opt for the in-room joe to get the systems "moving".  My room didn't have any usable drawers to unpack my stuff in (there were 2 under the TV, but they were already full).

The TV's are nice and large with a good channel selection, but the HD was limited.  Courtyard has plenty of company on this offence, but I can manage almost all HD at home and they can't swing it at a hotel?

The decor in the hotel is great.  It doesn't feel like a chain at all.  Like others have mentioned, it was formerly a bank and they have gone the extra effort to preserve the original feel.  Look up and around in the lobby and you'll see what I mean.  Nice high ceilings in the rooms and the halls and the woodwork looks to be original (not sure if it is or not, but it looks good).  I also liked the energy saving touches: LED light bulbs in the hallways (yeah, I noticed) and motion sensors for the lights and the room HVAC system.  The HVAC itself was very quiet and unobtrusive.

Haven't had food or drink in the lobby area, so I can't comment on that.  

The overall location is perfect (downtown/gaslamp) and the price (business trip) was quite reasonable.

11/06/13 | Link | Rating: 3.0
139. Meggo B.
Beautiful,  clean,  and spacious property with a super friendly and helpful staff. Easy walk to the ballpark and gas lamp so plenty of dining and entertainment nearby. Would definitely stay here again.

28/05/14 | Link | Rating: 5.0
140. S K.
Nothing surprising or different relative to other Courtyard stays. Easy access by bus from the airport (the 992 bus stops a block from the hotel) and the light rail is also just a block away. Lots of restaurants and the like nearby. Good fitness center. WiFi worked fine. (And a stunning lobby, dating to when it was a bank, for what that's worth.)

16/08/14 | Link | Rating: 5.0
141. Taffy W.
Five Stars for a beautiful building,  clean rooms, great location, and being a good place to sleep.  I think most of the other 5- star reviews on Yelp explain it all better than I.

Minus 2 stars for rigid customer service.  There wasn't a single customer service interaction there that wasn't negative.  The staff almost expected adversarial exchanges.  The car valet wouldn't let us stop for a minute to drop off bags without taking the car keys (without a ticket...who does that?).  Arguing.  We had to call three times to inquire about late checkout.  Arguing.  After we finally did achieve late checkout, the maid ended up coming in and kicked us out anyway.  Yes.  The MAID kicked us out for not leaving on time.  

I don't blame the staff with whom we directly interacted.  These people worked pretty hard and were polite with their arguing.  But they were incapable of thinking beyond the rules their leadership placed upon them.  Shame on the leadership for not tolerating flexibility and fostering fear in their subordinates.  A uniformly negative work culture like this only comes from poor management.  

There are plenty of other hotels in San Diego that I'd rather explore.  I'm just not that patient, Courtyard.

29/09/13 | Link | Rating: 3.0
142. Dani S.
Must go downstairs to the meeting rooms area. The basement housed the security deposit boxes and the vault to store loads and loads of cash back in the old days when this building used to be a bank.

Today, the cash is gone, the security deposit boxes are empty, but the structure remains. Super cool to see. The rooms have been remodeled but still retained their old school charms. The bedding is very comfortable, and service is courteous.

Valet is $33/day, gym is well equipped, restaurant inside hotel but the food is really crappy.

06/11/11 | Link | Rating: 4.0
143. Scott G.
Stayed here for two nights. The hotel is in an old bank and was very cool. Great architecture and enjoyed seeing the old vaults. The rooms were large enough and had a nice decor. We enjoyed the city views from the 12th floor. The gym was better than average for a Courtyard. The staff were all very pleasant and helpful. The location is ideal for hanging out in the Gaslamp district. Lots of bars and restaurants very close by. The only negative about the area is that there are quite a few homeless and beggars asking for handouts. We live in SF so we're used to it but some folks might not enjoy that aspect. We used points so I don't know how expensive it was, but we would definitely stay here again.

28/06/14 | Link | Rating: 4.0
144. Elsa A.
My husband and I are here celebrating our first anniversary and all I can say about this place is wow... The decor and the rich beauty and history of this stunning hotel are amazing! The staff is exceptionally helpful and cordial... I will stay here any time I come to San Diego from now on.

07/06/14 | Link | Rating: 5.0
145. Sarah P.
I highly recommend for biz mtgs or leisure. this was an old historic bank converted to a Courtyard Marriott, absolutely lovely! The service is phenomenal!

17/02/14 | Link | Rating: 5.0
146. Simon G.
My wife and I stayed here a couple weekends ago and was very displeased with their service. Upon arriving they explained that they were having some maintenance problems on the floor we were suppose to stay on and decided to comp the whole weekend at another hotel for the inconvenience. We arrived at the other hotel they direct us to, only to find out that they were not able to accommodate us. We go back to the Courtyard  by Marriott again to find out they cannot accommodate us and on top of that they retracted the comp weekend they had promised. The staff was rude when trying to sort things out and made our stay very comfortable the rest of the weekend. I will definitely not stay here again.

28/04/14 | Link | Rating: 1.0
147. Jeff B.
Back in the 1920s when money was no object, the then-tallest building in San Diego was crafted with fine workmanship and extensive use of marble from around the world. Today, we can enjoy this wonderfully preserved building as it has been lovingly converted to the best Marriott Courtyard I have stayed at. Rooms are large, comfortable, and well appointed.

The staff were all friendly and helpful. Service at the bar for Happy Hour was friendly and efficient. One employee stood out:young bellman Raymon Morales treated us to a guided tour of the hotel, including the huge vault where locals once kept their valuables. Ramon's knowledgeof the building's history and personable nature made this one of our vacation highlights - Thank You!

The location in San Diego's hopping Gaslamp District is a big plus, as is Its proximity to convenient trolley and bus routes. Better than taking a car to downtown, where parking is expensive and traffic can be a nightmare.If you can, arrive in San Diego by train and hop on the orange or blue trolley to avoid car hassles.

Very highly recommended.

24/11/13 | Link | Rating: 5.0
148. John Y.
On Saturday Nov. 9th '13 Several members of my family stayed at the Downtown Courtyard by Marriott hotel.  It was a very pleasant experience.  We had adjoining rooms on the 4th floor with beautiful views of the downtown city lights.  Our room was comfortable, well set up and absolutely immaculate.

The main reason I am writing this review is not for the room as you expect clean comfortable rooms, but the wonderful staff.  Everyone we talked to gave the impression that they actually liked working there.  So often nowadays it seems that employees just go through the motions of customer service when it's evident that they'd rather be somewhere else.

One employee in particular  stood out.  He was a 19 year old man named Ramon Morales.  Although he's a Bell Person at this time, he was learning how to be a waiter the night we ate in the hotel for happy hour.  He was personable, engaging, attentive and timely in everything he did.  We didn't want or have to wait long for anything.  He took excellent care of us.

Over the several hours we were there we got to know Mr. Morales and the more we got to know him, the better we liked him.  He's a hard working guy who wants to make his own way in life.  Mr. Morales had a wealth of information about his building that is a registered historical site having once been a bank that opened back in the early 1900's.  He took the time to give us a fascinating tour of the old bank building which turned out to be the highlight of our visit to San Diego. He was quite the raconteur sharing  with us many interesting stories about the elaborate building architecture, the decor and many of the period items that were scattered throughout the hotel.

Mr. Morales said he said he didn't have any problem starting off at the bottom and slowing gaining the skills he would need to work his way up the ladder.  He referred to himself as a "sponge" who just soaked up everything he could learn so that he could be the best employee he could be.  He clearly enjoyed the hospitality industry and seemed to really be thankful and proud that he got to work at this particular Marriott.  They are very lucky to have this young man working for them.

We really enjoyed our stay at this hotel and will no doubt be stay there again on our future visits to San Diego.  From the convenient location, spotless and comfortable rooms to the wonderful employees, it was a very enjoyable stay and we can't wait to do it again.  We highly recommend this hotel for anyone wishing to stay in the central downtown San Diego area.

11/11/13 | Link | Rating: 5.0
149. Pat P.
I'm writing this review at 2:00am Thanks to the "great sound isolation". I waked up by people talking in the hallway, then their conversation continues after they got in the room...I'm a deep sleeper, I don't even remember when I was waked up by the noise last time...
This is an old building, I get it.
If you are a light sleeper, if you chose this hotel, stay away from lower level, and make sure the guests next to your room have some common sense of being quiet in the hallway and their room.

23/07/14 | Link | Rating: 2.0
150. Avery F.
Came to San Diego for spring break to visit the area and visit friends and found this hotel. When I got there late at night the staff was very friendly in helping me locate food places still open. Things like the local mall and food eateries are within walking distances of the hotel, which was a plus for me.

When I got to my room, it was really nice and modern. The view was ok and all. The bed I had was amazing and was what I needed after a long flight and long days. I think that there were just small things that I would have wanted different, but it's no big deal.The housekeeping staff was so nice to leave  notes and chocolate after they were done. I thought it was a nice touch.

Overall I really enjoyed my stay in San Diego and at the hotel. I really am considering coming back to SD and this hotel!!!

31/03/14 | Link | Rating: 5.0
151. Todd C.
This hotel is beautiful! It's well maintained, fantastic location and the staff are top notch. We originally booked at the Residence Inn about six blocks from this property but couldn't get over the funky room layout. We walked up to this Courtyard and were greeted with friendly smiles and caring attitudes. After explaining our situation the front desk team worked to rebook us and offered a tour of the rooms to ensure they met our expectations. Maximilian and Dennis were fantastic and provided top notch customer service! Rooms are spacious and have a nice flow. Tons of great food around and for those seeking an awesome breakfast it's worth the 3 min walk to Brian's 24 Hour Restaurant. The trolly station is right around the corner as well. Thanks again Courtyard staff for making our visit to San Diego a happy and enjoyable one.

15/10/14 | Link | Rating: 5.0
152. Darren B.
Ok, so far this hotel is great.  We just checked in, service has been great.  Extremely fast, the room is clean with a decent view.  I love the old bank building this hotel renovated to create this courtyard member.  It's easy walking to anything to eat, and plenty places to drink.  I will see how breakfast is in the hotel in the morning.  I will try and update this at the end of our stay.   I see why this hotel is rated so well online.

We have had a chance to eat breakfast twice now.  Breakfast was good the first morning, and better the second morning.  The three egg omelet was my favorite of the things we have tried.

29/01/14 | Link | Rating: 4.0
153. Ken C.
Wow.. this is a good spot and this building is rich with history.  I love the vault but the doors were closed.  I sit at the lobby to enjoy the game and I feel like a "Banker" from the 80's.  I like to get a chance to have meeting or eat lunch inside the vault : )

22/09/14 | Link | Rating: 4.0
154. Stewie A.
Their check in is at 3pm, not at noon like in every single hotel I've ever stayed. Costumer service was absolutely terrible and zero help. So if you are going on vacation and you wanna check in at 3pm and get your day started at 4pm then this is a hotel chain for you.
To the comment below: no the standard check in is at 12 o'clock.

09/04/14 | Link | Rating: 3.0
155. Sina N.
I've stayed here twice. I'll start my review with the general pro's (as there are no real con's at this hotel). I will then explain issues I've had at this hotel, and how they were dealt with by the hotel management.

This hotel used to be a bank and the underground vault is truly an engineering masterpiece. Check it out!
The location is perfect. The hotel is located between 5th and 6th which gives the late nights' intoxication a smack-dab in the face. Orientation and navigation is easy as pie.

The hallways and rooms are very clean, as is the rest of this hotel. I can't really find any issues with the hotel or rooms. Beds were comfortable, sheets spotless and clean. One of the few downsides is probably the view if you're staying in the few first floors towards the North side to C Street. The East and South ends of the building have the best views. Noise from the street is non-existent, hence you can't open the windows. That's fine, because the AC works fine.

The gym is great and FREE, with a full range barbell set, cardio equipment as well as wet towels, fruits and water. It's in the basement, next to the vault. The exercise bike and stairmaster had integrated LCD-screens with a bunch of TV channels.

The breakfast is superb. I really recommend it. The restaurant is located on the main floor, in the area where the bank teller cages resided back in the days. They have done a great job preserving the authenticity of the bank while make it suitable for a hotel and restaurant. I'd say it's more of a cafeteria feeling to the restaurant area.

The great breakfast combined with the ambiance of the high ceilings make it tasteful to the taste buds and joyful for the eyes. Kidding you not.
---
Now, over to some issues I've encountered at this hotel, and how they've been dealt with by the hotel staff and management.

1) On our first stay, after getting to bed after a night out, we were woken up by someone banging on the neighboring room. After the banging continued for a couple of minutes, I walked out and saw a guy banging a door - asking (read. yelling to) whoever was inside - to open the door. I asked why he's banging, but he was just slurring a story which I concluded to "my effing friends are not opening the door".
Told him to talk with reception downstairs and let them know. I just wanted to get rid of him. Immediately afterwards, we called the reception that promised to send the security. The security came up, telling him that he has to respect other guests, and that he can't open the door for him. After the security left, the guy continued and was screaming and shouting.. but we just covered our ears and went to bed. God night sleep, none.

After bringing this up to hotel staff and manager, we were given credits to come back at any time, with a free upgrade and breakfast.

So off we were, getting the car from the valet. Came home that evening, and noticed scratches on the bottom front right side of the car. The frustration was overwhelming so I called back to the manager we had a talk with just hours earlier. She told us that the Valet services are handled by an external company, called Sunset Parking Service. We were referred to speak to the valet manager which sent us a bunch of PDF's to fill out, as well as a request for pictures of the scratches. The hassle filling the documents, and time that it required wasn't worth it so I ended up fixing it myself. But that's for the valet.

2) So we were back. On our second trip, using our free upgrade. This time we were 3 people. We were given a room with King size bed and a sofa bed. We immediately checked the sofa bed, and it was worse than the cheapest IKEA sofa/bed that has been used for a decade. So off we went to the front desk and explained our concerns. This wasn't good enough. Especially when you're a returning guest after having a terrible hotel experience. The front desk told us that they can't do much for us. I said yes they can. Also asked her to talk to the manager that given us the hotel credit/upgrade. Well oh well. Sure enough, we were immediately given the accessible hotel room with two Queen beds.

Hotel is great, but it seemed that there always was something that you had to fight for, just to make it worth the money that you're paying. But overall, I really recommend this hotel, and I would definitely stay with them again.

25/12/12 | Link | Rating: 4.0
156. Allison C.
My fiance stayed here for his Bachelor Party for one night to enjoy Downtown San Diego.  I guess we screwed up on his reservation and didn't ask for adjoining rooms soon enough and they were not willing to accommodate the group.

I called the day of check in to add my rewards number and provide an amenity service called the "Fiesta Package" which is a Beer, chips, and salsa package they put in the room.  I was so excited, the girl took down my credit card info and said it would be delivered upon check in.  This was going to be a great surprise for him and his friends!

When my fiance came home, I asked about the surprise and he said what are you talking about?  Come to find out, the hotel took down my info fraudulently!  They were supposed to send me a form to fill out and no one ever called me back to follow up on the package.  I was so upset they ruined the one special thing I could have done for him.  If I knew they were sketchy, I would have just had something delivered.  My rewards status even provides free water upon check-in and they couldn't even do that for them, super upsetting!

Well, I called the manager and she blames me for not filling out the form!  How was I supposed to know about it if your staff never called?  Well I called my bank and changed my card because she couldn't even reassure me that info was safe.  Another manager called me a few days later to apologize but too late, had to share it with everyone I knew.  Don't trust this location!  I don't even think I'll stay at another Marriott either, that is how upset I am!

12/09/14 | Link | Rating: 1.0
157. Mohammad F.
Dont belive the pictures on hotels.com none of the rooms have a view of anything except the surrounding buildings. Friendly staff. Clean. Inside the rooms are good. Lounge is cool. Historic hotel with a modern twist

01/11/14 | Link | Rating: 3.0
158. Brittaney P.
You truly can't beat this location. It's in the heart of the Gaslmap district which provides so many options for night life, food and activities. The hotel itself is very comfortable and clean. I was extremely happy with the customer service I received throughout my stay here. Beautiful hotel.

30/08/14 | Link | Rating: 4.0
159. SkinCandie ?.
Every aspect of our stay was extraordinary
To: The Courtyard Marriott

Dear  Marco Menzhausen, General Manager

I am writing this letter to express my appreciation for the quality of service you offered me at Courtyard Marriott.  

I could see from the moment I walked in that the Marriott hotel service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. My daughter and I arrived into San Diego from L.A for 7 days to attend the  Showbiz National Dance Competition. My intention was to check in Monday however as a single mom resources were extremely tight and to save money it was best to cancel my reservation and drive back to L.A Monday night and return on Wednesday to Sunday. I am very excited to announce to my complete surprise my daughters solo won the teen category this literally was the biggest win of her 13 years of dancing you can imagine the excitement she was feeling. We can't express how excited we are to see all of the talent across the WORLD this by far the most amazing opportunity for lexxy to experience.

She was invited back on Tuesday to perform in the National battle of the dances . after all excitement settled down i suddenly realized i canceled my reservation SIGH.... Its 11:30pm i have an exghughed daughter who had been dancing over 11 hours she was hungry and cranky, my phone was dead and lexxy was ready sleep . With a 7:30am call time i was under pressure to find a place to stay and quick. I needed a computer and a wall charger i was unfamiliar with the area and didn't know where to go or where to start looking. I headed back to the Courtyard to use their computers, and bug the front desk for information and for a safe place for my daughter to wait while i figured out the accommodation nightmare.

Greeted by Sergio front desk manager and Sal the night auditor while i was explaining my story which sounded like a lifetime reality show of dance moms gone wild i asked if they could help me find another Marriott property in my budget. With the added pressure of a extremely whiny tired teen to keep Lexxy occupied Sergio gave her a phone charger, a bottle of water and a small snack while the three of us searched 15 minutes A complete surprise (in a amazing way) they were able to accommodate me at 530 Broadway Street location.

By 12:20am my daughter was asleep in bed with all over her clothes and shoes on and most importantly SAFE! I can't thank you for helping me through a EXTREMELY high degree of anxiety and stressful moment. This is a great example of Marriott staff going above and beyond the call of duty. This not what i expected i was prepared to drive. I was amazed at this location! Beautiful building, very clean rooms, nice continental breakfast, next morning the friendly front desk  employees and the bellman was overly helpful with all of our costumes and a million suitcases. Thank you especially for being aware of our requirements and for helping us adjust the daily rate.  

From our arrival to our departure you did so much to welcome us and assure our comfort as guests. An easy and smooth check-in is vital for those who have traveled a continuous amount of miles, and you were on hand to accomplish that with efficiency and grace.

Every night  after competition Lexxy couldn't wait to return back to the hotel and show everyone the trophies she won for the day. The warm personal greetings from your entire staff set the right tone for the rest of our stay. Because of your staff  Lexxy thought she was a real celebrity and she signed a few autographs for kids in the hotel. LOVED IT.  

I will definitely recommend your hotel to friends and family, and I am sure that when we return to your city, we will go back to the Marriott and I hope to receive the same quality of service. Thanks again to the team that made our stay a good time, comforting and secure and being apart of the biggest win of my daughters LIFE . I will never get this.  See you soon.

P.S I also sent this letter to California state Senator Ben Hueso with hopes that Sergio and Sal will receive certificate of recognition in appreciation from the State Senate's office.  

THANK YOU SO very much for being a part of this life-changing moment!

Bella A
CEO/Founder- Celebrity Candie

21/09/14 | Link | Rating: 5.0
160. Regina W.
I stayed here on a Saturday night and the room was gorgeous! It was spacious, the service was friendly and the location was key. We were able to roll out of bed and all the fun was just down the street.

Pros:
Location-You can walk to tons of bars/lounges/clubs/restaurants/shops/Horton Plaza/Petco Park
Large, modern & clean rooms
Spacious bathroom
Lots of tv channels
Comfy bed

Cons:
$36 valet only parking
Price: Because it's in such a great location, it was around $155 and that's the cheapest I've ever seen it online (during spring/summer).

26/05/13 | Link | Rating: 4.0
161. Andrea K.
Great hotel. Definitely on the outskirts of the Gaslamp District but walkable to everything. Fifth Avenue is where it is. Close to public transportation if you want to avoid the $36/night parking fee.
We asked for an upper level room and we had a great view from the 9th floor. Rooms are average size but the beds are very comfortable!
The hotel bar is nice and they have happy hour daily from 4-7. Discount drinks and one special appetizer.
There is no spa or pool but that is reflected in the price. The staff are all really friendly and accommodating. Definitely go down a level and check out the vault. Even if you're not staying at the hotel, you should just walk through the lobby because it's beautiful.
I highly recommend a stay here.

26/11/13 | Link | Rating: 4.0
162. Jasmine K.
I enjoyed staying here. It was clean, we always had towels, all the utilities worked, and the beds were extra comfy.  That's all I really care about when it comes to a hotel.

The service for the most part was pretty awesome which made me like the place that much more. The guy who brought up our bags was super friendly and not in a creepy way. All the valet guys except one made my day! One valet guy kind of snapped at me late at night. I don't know why he did. I'm a very nice person. Oh we'll, he was the only one that didn't get tipped!

I'd stay here again! Hopefully with the same staff!!!....minus one

08/09/14 | Link | Rating: 4.0
163. Tim L.
Stayed here over Labor Day weekend with the wife.

Nice older hotel and has that classy feeling to it.

$38 per day to park

It is clean. The room was pretty nice.

Tv works well

AC didn't work the best and the room always felt more on the humid side.

Starbucks coffee in the lobby.

Walking distance to the gaslamp restaurants and bars.

14/09/14 | Link | Rating: 3.0
164. Lauren O.
I spent one night here on a business trip, and thought it was a great place to stay. The hotel itself is right in the Gaslamp district, in walking distance to tons of great restaurants and bars. The hotel was reasonably priced, the rooms were nice, and the service was good. There aren't a ton of options for food within the hotel, but I enjoyed my room service basic breakfast. I enjoyed the hotel bar, where they give out house made potato chips with drinks. I also was happy that they offered free wifi.

25/07/14 | Link | Rating: 4.0
165. Johnny A.
Not your average Courtyard. Wonderful place and close to everything. The rooms are clean, comfortable and the lobby bar is fantastic. Go down to the basement and look at the vault rooms that used to be a bank in days past.

06/08/14 | Link | Rating: 3.0
166. Byoung Kyu S.
Location is great.  Short walk to Gaslamp and plenty of eateries in the area.  Only valet parking is offered but we wary, valet can be super slow.  Last time I stayed here, I returned my rental car early to local Hertz and walked back to the hotel.  Next morning, waited over 30+ for a cab as the valet guys couldn't hail a cab for me.  I saw a cab at a corner and ran to get it.

There is a restaurant on site if you're too lazy to venture out.

The hotel decor is pretty cool.  Looks like an old bank and still has some creepiness to it.

31/07/14 | Link | Rating: 3.0
167. Elmar H.
Just stayed at this hotel for our Valentine's day/anniversary getaway. The staff is super friendly and went above and beyond making our stay very special. I highly recommend selecting this hotel it is beautiful inside and has a great location.

16/02/15 | Link | Rating: 5.0
168. Jaya F.
Stayed here for the last night in San Diego. The location is really great with the happening 5th Avenue with all the nightlife and restaurants near by.

The people at the front desk and lobby are very friendly, professional and helpful.

This building used to house a bank before. Pretty cool that the hotel has preserved a lot of its charming decor - the pretty colored and worked up roof, the gold colored elevator doors and get this - the bank vault room is still there with the safes but now its converted to a conference room.

The room was perfect for the downtown location - roomy enough for a couple. The decor was mix of rich and elegant colors with a pretty design. The bed was very comfortable with a lot of fluffy clean pillows. Something caught my eye - the TV remote. Its not the usual black dirty one but white and so clean(check out the picture).

My only complaint was that the draining in the bathroom wash basin was painfully slow.

11/07/13 | Link | Rating: 4.0
169. Emma M.
My fiance and I stayed here this past weekend for Memorial Day. The hotel is very cool, an old bank converted into the hotel! Downstairs you can see the old vault and throughout the hotel (including original elevators) there is so much old charm.

I want to give a special shout out to Joshua, the hotel's bartender downstairs! My fiance was proposing to me on Sunday evening 5/25/14 and told Joshua this during general conversation at the bar. I came back from the proposal (which was amazing and on La Jolla beach by the way!) to a gorgeous room full of red rose petals, champagne, chocolate covered strawberries, electric candles lit around the room, soft music playing....it was INCREDIBLE. Total icing on the cake. Joshua did all this without even knowing us!

Amazing customer service. I was so beyond thrilled with my stay, but certainly Sunday night for sure. Next time we are in San Diego we will for sure be going back to this Courtyard and for sure be having a drink down at the bar !

30/05/14 | Link | Rating: 5.0
170. Laura G.
Bottomline: Beautiful hotel in a great location, however was overcharged for my stay, so make sure you check the bill upon check-out!

Stayed in the hotel for an anniversary celebration, which I mentioned in the comment section while booking a king suite. I got a decent price for the room...certainly cheaper than some other places, but not the cheapest. However the location can't be beat, so it's worth a little extra. FYI, parking with valet is $36/day...but we lucked out and were able to find street parking just a few blocks away. If you are driving to this hotel, I think it is worth making an attempt to find a street parking space before cashing out for valet.

Upon check in they told us they were giving us a free upgrade...to a king suite, which was what I had booked (and paid for!) in the first place! Not much of an upgrade, but I don't mind.  The hotel itself is beautiful. Our room on the mezzanine level (which is where I recommend booking) was enormous, and gorgeous, with extremely large beautiful half-circle windows looking over broadway. The hotel hallways are strangely laid out, a testament to the building's origins as a bank and office space. We had a great time exploring, and checking out the giant bank vault door and the vault itself, re-purposed as a meeting space. Lots of cool details to be seen. The bed was comfortable and, despite the location, it was a quiet night's sleep.

However despite how much fun we had on our stay, I am giving 4 stars due to being mischarged at check out. They charged me for valet service, despite having parked ourselves. I get the impression that this was automatically added...so if you take a cab, or find parking elsewhere, make sure you double check at the desk to avoid being charged! When I mentioned the charge, it was promptly removed, and the people at the front desk were friendly.

08/09/14 | Link | Rating: 4.0
171. Kay Kay Eye E.
I have stayed at various Marriott brands all over the country, and this hotel is by far the loveliest to look at.  We had a (quite small) water view room, which while street noisy late at night yielded to a great morning view of Coronado and beyond.  A great way to start the day.  This former bank has been well respected in being transformed to a hotel.  I should add that the Starbucks they brewed at the lobby bar was hot and strong (you know how some hotel-brewed SBUX can be less than...; this was not).

This is definitely my new must stay for San Diego.

04/11/14 | Link | Rating: 4.0
172. Kashif K.
When I booked my stay, I thought I was going to stay at just another Courtyard by Marriott.  Don't get me wrong, a stay at a Courtyard is usually very pleasant for me; the rooms are spacious and comfortable, and the service is courteous and hospitable.  This hotel, however, is more than a standard Courtyard.

Conveniently located a block from the hopping Gaslamp Quarter, this hotel is one of the more architecturally interesting buildings in the area.  The building housed the San Diego Trust and Savings Bank in the 1920s, and much of the character of the bank building, including the ceiling and fixtures, has been preserved, although the painted glass in the windows has recently been replaced with regular plain glass.  So make sure you take a tour of the property, including the very cool vault in the basement and the area upstairs where armed guards used to be stationed to protect the bank from robberies.  The vault in the basement has been turned into a facility for meetings and events, and the old phone booths and mailboxes are still operational!  

I was upgraded to a very comfortable suite, which had a fridge and microwave, neither of which I really needed because I dined out throughout my stay (there are too many good restaurants in the area).  The cordial service, amenities and other facilities are pretty standard for a Courtyard.  The fitness facility consists of 3 ellipticals, 4 treadmills, one stationary bike and free weights, which makes it a pretty standard Courtyard gym, but the free weights here topped off at 40lb dumbbells, which is less than other Courtyard hotels, which typicaly also have 45 and 50lbs.  

Overall, it was an excellent stay, and I definitely recommend this hotel if you're looking to stay downtown in San Diego.

19/01/14 | Link | Rating: 4.0
173. John S.
Very nice hotel in the heart of downtown San Diego. Hotel is great but parking is a Nitemare. Hard to pull up outside for valet, and when you can, parking is $38 a nite, a quarter of the room cost.
Lobby is very nice, good little bar inside the hotel and rooms are normal for a marriott.

28/11/14 | Link | Rating: 3.0
174. Celena T.
Excellent property for business or leisure. The architecture of this 1920's hotel is amazing and still very modern. I love that it was once a bank. Most importantly the staff here are welcoming and informative. I have to mention food is delicious. Happy hour $6 nachos are a must.

01/12/14 | Link | Rating: 5.0
175. Mark B.
This place is so cool. I recommend this to anyone. The staff is so nice. Everything is in walking distance. Get your drink on because it's what you need to do.

07/03/15 | Link | Rating: 5.0
176. Lea B.
Was planning a weekend trip to SD with my mom and my best friend, and I came across this gem of a hotel. I say gem, because not only did it turn out to be amazing, it was also a good value!

We knew it looked nice and was in a good location to walk to things on the edge of the Gaslamp Quarter. What we weren't prepared for was the beauty of this hotel and the very high level of service for a place so fairly priced -- it felt much more like a luxury experience.

As we learned from the historical photos and documents hanging in the lobby, this hotel was built in 1927 and operated as a bank. You can easily see how the lobby could have once been a bank, with the low walls and countertops all around, and the impressive high ceiling. It's beautiful. I would have been happy to spend half the visit at the hotel! In fact, we did get drinks at the bar twice, which was a lovely spot to start (or end) the night. The hallways and elevators have such a unique retro elegance to them, it was such a pleasure staying here. The room itself was modern and decently spacious, with a large bathroom. Beds were comfortable, and it was a very pleasant place to be.

Hotel staff were all so gracious and helpful, from the registration staff, to the bartenders to the valets. The registration staff helped us figure out public transit, and the bartenders told us their favorite dining spots in Old Town. If I had one complaint, it was that the valet parking adds on about $30/night to the hotel price. We almost wished we didn't even rent a car just because of the added cost. Plus, there is a Trolley (light rail) stop only a block away, plus easy walking through the Gaslamp Quarter. A car is almost not necessary unless you are interested in driving up to La Jolla or other areas. That said, the valets were very friendly, and you just call down 10 minutes before you need your car, and they drive it right up.

I would stay here again in a heartbeat.

06/03/14 | Link | Rating: 5.0
177. Monica F.
I had a work event in San Diego and stayed here because it looked pretty nice and the reviews were pretty good.
Here's the good: Room service was pretty quick and super friendly. Room was cute and clean. They take care of the building and staff was, for the most part, pretty nice.
Here's the not great: When I arrived, it was later in the evening and I couldn't find the valet. When I called for some help, the man who answered the phone was pretty rude, like I should've known where it was... they were having the building cleaned and signs were not visible in the dark.   Valet did not help me at all while I struggled with my luggage - upon arrival and departure. Asking for a hair dryer when the one in the room didn't work took two phone calls and 30 minutes, my hair had air dried. Was told my car would be put in underground parking and it wasn't - it was parked on the street - had to ask them to move it.  Small detail for coffee drinkers, no stirrer in the coffee packet thing (now I'm being nitpicky, but how do you stir in your cream and sugar?!) Oh, and I booked a queen room with a view and somehow ended up with two fulls and a building view.  
Overall, it wasn't terrible. I had a clean place to stay & I wasn't in the room for more than a few hours a day, aside from sleeping. Would I stay there again? Probably not, there's a ton of other hotels in this area.

29/04/15 | Link | Rating: 3.0
178. Louisiana E.
Came in with a plan and ended up with an even better room, we mentioned we were in town celebrating a birthday and the front desk manager Jose upgraded our room. After checking in and getting situated we had a complimentary champagne sent to our room from the manger that we really appreciated. THANKS JOSE AMAZING customer service skills !

03/04/15 | Link | Rating: 5.0
179. Mark K.
Great location, great amenities, great architecture. This hotel used to be a bank back in the day, and you get that professional old school feel once you enter the lobby(which is a sight to see). The views out of the upper floors are solid, and the bar/restaurant area on the main floor is very good. There is even a pool table next to the bar area in case you want to go that route.

The valets are quick on the draw when you need your car and the workers down in the lobby are extremely polite. I understand that's part of their job, but whatever it makes me happy.

If you're traveling into SD and need to stay downtown this is a great place to stay for a few days.

12/12/13 | Link | Rating: 4.0
180. Paige S.
Great location for business or pleasure. Everything you need is close by within the Gaslamp District.

The hotel staff were very helpful and friendly. Our King room was just right and located on the seventh floor. Room was clean and updated with USB port chargers and decent lighting. Never a long wait for an elevator even during the busy Valentine's weekend.

The towels were a bit thin so maybe it's time for fresh ones. Our only other issue is the $40 per day valet parking fee. It adds up quickly after an extended stay. It'd be nice if Marriott gave a lower rate for Rewards Members Gold and higher.

Looking forward to our next visit to San Diego!

16/02/15 | Link | Rating: 4.0
181. Chio P.
Hands down, very affordable nite out on the town! The hotel has a majestic old fashion architectural feel. The staff was very sweet and affable. the hotel room is highly sanitized and appreciate the security of the new card key system. Its weird the toliet paper is tad bit far from the toilet but thats it! Room is perfect! My hubby and i will stay again soon for another relaxing experience.

28/02/15 | Link | Rating: 5.0
182. Kelsey M.
I stayed here for the first time the other night and absolutely loved it!

The rooms are really nice. They have big windows with nice views of downtown. The bed was comfortable, the bathroom was nice, and the AC was great. They have free wifi. The room had an empty fridge which was nice to be able to use.

They have room service, and a restaurant and bar downstairs.

You have to valet your car, but I liked that because it was really convenient getting out of our car at the front of the hotel and not having to walk far to the front desk with our bags. And we called down to valet 10 min before we were leaving so that our car was waiting for us right out front when we were ready to go.

All of the staff were very professional and friendly.

The hotel is in a great location with lots of restaurants, bars, etc walking distance. It is right across the street from Parq, a popular restaurant/nightclub.

I would definitely stay here again.

02/01/15 | Link | Rating: 5.0
183. Chris C.
You're looking for a place to stay in downtown SD/Gaslamp and you come across the Courtyard.  Doesn't sound very exciting, does it?  Think again.  The Courtyard offers 1920s charm (housed in an old bank), with modern room décor, and a fantastic location close to all the bars and restaurants, Horton Plaza, and the ballpark.  Dollar for dollar you really can't beat this.

From the lobby to the vault downstairs (make sure you take the time to explore) to the elevators and hallways throughout, you'll really feel as if you stepped back in time.  But this is no stodgy hotel, as the rooms are bright with white walls and sheets along with dark wood and blue and gold linens.  The rooms and beds are comfortable and the staff is helpful.

The only downside to the place is the $36/night valet parking fee, but given the location of the hotel and lack of nearby overnight parking, it's worth it.

06/02/14 | Link | Rating: 5.0
184. Leona Y.
Got a great deal for this hotel when booking on Expedia! Location couldn't have been any better for us. I really liked that it wasn't in the middle of the busy Gaslamp district since I think I would have trouble sleeping with all that noise! It's still walkable to all of the restaurants and bars in the area which is what we were looking for.

There's two 7-11s in the same block as well as a CVS and Rite Aid just a block away which was super convenient. Although the hotel doesn't have a shuttle, we used Uber everywhere which was super affordable and WAY cheaper than getting a rental car and parking it at the hotel overnight.

There were three of us and we stayed in a room with two queen beds. The rooms are a little on the small side so it felt a little cramped with all of our luggage and clothes everywhere, but overall it worked out fine. The hotel itself was very clean and the staff was very helpful. Would most likely stay here again!

Be sure to check out downstairs where the safe deposit box meeting room is! There's also old school phone booths which are pretty neat too :)

11/09/14 | Link | Rating: 4.0
185. Princess G.
After arriving late and tired, they overbooked their hotel. We had to drive to Hilton Bayfront and it's away fr gas lamp but Victoria was a sweetheart and I couldn't complain. Super kudos to her. We missed our friends birthday but the customer service is up to par and did what they could and I couldn't complain.

15/02/15 | Link | Rating: 5.0
186. Giselle D.
Great location- I love when hotels are within walking distance of the center but not so close you are in the middle of caos; specially when you arrive on a busy weekend like St Patricks day (block parties all over).  The front desk staff were nice, I like that you need your room key to access elevators - safety first, the rooms are clean, smell clean & have a great size, beds are comphy. If you are like us and do not like people cleaning the room daily, you can place a thing on your door and get 500 points per night towards rewards, they do limit this to a certain amount of points so read the fine print.  Happy hour in bar daily.  Free wifi.

Cons- Limited toiletries, no tea options on coffee machine, no free bottled water AND last but worst- I really DO NOT like hotels having these new AC systems where they controll it via sensors.  If I am paying X amount per night here I should be allowed to have the AC running as much as I want and as cold as I want to. My husband had to wake up two times during nights to make the sensors notice movement so that the AC compressor would start. Not cool! I can help the environment by not changing my towels and bed sheets, hence less water usage and less housekeeping chores but I don't need the hotel to save money ALSO on their electric bill by making my stay uncomfortable with a hot room. Not for $200 plus a night- sorry! So, only 4 stars because of this.

15/03/15 | Link | Rating: 4.0
187. Brandon S.
This is a cool location. It is a converted old bank right in the heart of downtown. There are plenty of food and entertainment options within walking distance. The only notable downside for me was the parking. They only offer valet. There are third party parking options nearby, but not many that are convenient.

The lobby has high ceilings and great decor. The staff was quite friendly and helpful through out our stay. Our room had a good view of the city. The decor inside was not quite as interesting as the rest of the hotel, but it was just fine. The bed was comfortable. They had USB charging ports on the lamps in the room. This was handy for charging our phones.

We will definitely utilize this location for future SD visits.

18/11/14 | Link | Rating: 4.0
188. Tracy G.
Visited the Courtyard for my girlfriends Bday wknd. Super cute hotel, loved the old bank feel it still has. Wooden doors were my fav! Cute friendly staff. The rooms were spacious, 4 girls and one bathroom sounds like a disaster but it worked out great! Big shower. Beds were super comfy. No noise. The club we went to was literally around the corner so worked out perfect! Just be careful when U valet park! Busy street and small section can make it a bit difficult for the unexperienced driver, luckily mine was a pro LoL

02/04/15 | Link | Rating: 3.0
189. Craig R.
I came here for a week for a conference down at the convention center.  This hotel is in a great location for walking distance to the center if you don't mind a 15 minute walk in the morning. It is also centrally located among a ton of restaurants and bars (Gaslamp District) which is really nice for before or after work.

The hotel itself seems like it is an older building that was converted into a hotel. You can tell based on the walls/windows/doors.  That doesn't however take anything away from how nice the rooms are!  I stayed in a king room:
-The bathroom was huge
-The bed was comfortable
-There was a couch, desk, chair and flat screen tv
-The AC worked great which was nice given the warm weather

Outside the room itself, the hotel was well kept and the staff was kind when I checked in.  It was also super easy to get a taxi on the way out on the way to the airport which is a nice plus.

30/12/14 | Link | Rating: 4.0
190. Kristine C.
I love this courtyard!!!! The staff were friendly  one of the staff was kind enough to help me with my key cause it wasn't working when I tried to open the door.  she was kind enough to come up with my friend to help us out ! Friendly staff , awesome customer service , the location is perfect it's near the yard house and ra sushi ! I would love to stay here again . HEY, it's highly recommended ! :)

16/05/15 | Link | Rating: 5.0
191. Leslie C.
Wonderful service here!

The only complaint was the mattress is harder than most (which took a couple of nights to get used to). Otherwise, I LOVED everything about this hotel. The historical grandeur (historical bank), the quick and helpful service from check-in to the bar to the valet, the location. Wonderful!

The rooms were nice and perfect amount of space for my taste (1 King Bed room). They are doing some outside renovations, but I never noticed. I also had no issues with hallway noise on the 9th floor, and I was close to the elevators.

Food is great for any meal of the day! Just be sure to get there earlier on a Sunday when EVERYONE checks out at the same time.

Book this hotel at least a month in advance to get a better deal. The weekend prices are quite high for a last-minute check-in.

It is walking distance to all of the action in the Gaslamp Quarter and an easy drive to Coronado Island and the Airport.

I do think $40/night valet parking is steep, but steep downtown parking prices are hard to avoid in any Cali city.

25/02/15 | Link | Rating: 5.0
192. Bill G.
My wife and I stayed here 3/20 and 3/21. The address is Broadway, but if you are valeting your car, you will have to come down 6th street. We drove from LA, and valeted our car. It is $40 a day to valet. This is A LOT. The building is an older building so it has ornate features throughout the hotel. Check-in was easy. Our room was large. Bathroom was good size as well. I wish all hotel rooms were this size. Only two complaints about the room is that the blackout curtains didn't go the bottom of the window, so a decent amount of light still came in, and we could hear whenever the person in the room next to us was going to the bathroom.

When we checked out, the cost was different then what we thought it would be, that was because the Marriott app is sneaky about the room rates. It showed $110 a night for our stay, but it was $110 for Friday and $205 for Saturday. Imagine our shock.

There is tons of great food and bars in the area. We recommend Cafe 21 for brunch. You will be waiting, but it is worth it.

Green Features: There was a Eco-friendly reminder on the bed to put on the door, so that the maid service wouldn't need to clean your room each day.

26/03/15 | Link | Rating: 4.0
193. Jessica E.
We just stayed the last two nights here, and this hotel is excellent. This is our second stay here. The rooms are spacious and SPOTLESS. Really clean. The staff is friendly and helpful. Every staff member I encountered,  just passing, in the elevator, the housekeeping staff,  all asked how our stay was going,  if we needed anything, etc. I love the bar in the hotel, and the location is perfect. If you plan to valet, head down sixth street towards Broadway.

I only knock off one star because the parking is a rip off at $40 a night. There are a couple of parking structures/garages in walking distance we plan on using next time we stay there.

05/04/15 | Link | Rating: 4.0
194. Amanda B.
I highly recommend staying here!!

The price was great for the location, use a AAA discount if you can.  I booked directly on the Marriott website. We paid upfront for the breakfast for 2 in the morning.  You could basically get anything on the menu.  We had french toast (the best I've ever had!) and the huevos rancheros. At night we had a few drinks and apps at the bar, and the bartender was great at giving us recommendations for where to go for dinner and night life. We even played pool down in the lobby.

The room was very nice looking and clean.  Bed was comfy, I slept very well!  At around 2-3am, a bunch of young adults were in the hallway talking very loud.  My husband called down to report it, and seriously within less than a minute the security was upstairs asking them to go to their rooms and quiet down.  Fastest service ever!!

All of the hotel staff was very friendly and asked if we needed ideas for places to go.

Valet parking is $40.  We took the train down, so didn't have to deal with that.  I think it's less than a mile from the train station, not too far to walk.  It's within walking distance to everything!

10/04/15 | Link | Rating: 5.0