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Embassy Suites San Diego - La Jolla in San Diego, CA

Embassy Suites San Diego - La Jolla in San Diego, CA

Specialties

The Embassy Suites San Diego - La Jolla specializes in providing first class accommodations and service for both the leisure and business traveler.  We provide a wide range of upgraded amenities that our competition can't match... including a full cooked to order hot breakfast each morning and 2 hours open bar Manager's Cocktail Reception each evening!

History

Established in 1987.

Our Hotel opened in 1987 and has been going strong ever since.  In 2007-2008 we completed a complete $13 million overhaul of the hotel renovating all our suites, the lobby, public areas and restaurant.

 

Company Info:

Rating: 3.51

Address: 4550 La Jolla Village Dr, San Diego, CA, 92122
  • Mon: 12:00 pm - 12:00 am
  • Tue: 12:00 pm - 12:00 am
  • Wed: 12:00 pm - 12:00 am
  • Thu: 12:00 pm - 12:00 am
  • Fri: 12:00 pm - 12:00 am
  • Sat: 12:00 pm - 12:00 am
  • Sun: 12:00 pm - 12:00 am

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Comments (146):

1. Lila J.
We usually like staying at Embassy Suites because of the big, comfortable rooms and convenient, free breakfasts.  However, we had a horrible experience at the La Jolla Embassy Suites.  The room was okay although one of the tables was broken.  The real problem was the staff... perhaps they were short-handed that day?  There was a line of about 15 people to check-in and I am not exaggerating.  A woman behind me commented that we should be compensated for having to wait so long.  Once I was finally able to check-in, we received no apology for the slow service.  The next day, I called down to the front desk and asked for a disposable razor... I was told that they have them at the front desk (duh...) and when I asked if someone could bring it up to me she said NO!  What do you mean no?!  I was told it would take a while for someone to get it to me.  Again, no apology.  An added annoyance was the elevators take forever!  There are always a bunch of people waiting for them, especially at the bottom.  Worst Embassy Suites ever... too bad it is in such a nice area.

25/09/07 | Link | Rating: 1.0
2. Steve E.
I guess it's been too long since I've stayed at an embassy suites. But I really didn't expect to be nicked $20 for parking, $20 for a roll-a-way and $10 for internet access. An extra $50 PER NIGHT? Suddenly the breakfast doesn't seem like such a good deal.

07/08/10 | Link | Rating: 2.0
3. thisisjustforshow s.
When you first walk in the lobby it was very clean but under construction (which was fine, because it shows that they're improving the hotel) As I went towards my room it smelled like bug spray! Yuk! Thank god, it didn't smell in my room! The room was very NICE and cozy!
Every morning there was "FREE" complimentary cooked-to-order breakfast (yummy!!!) and FREE managers Happy Hour for 2 hrs! It was great!!! The only thing they did not have enough chairs and tables to accommodate the guest. A lot of guest stood around waiting for people to get up and staff was not willing to get more chairs. They blamed management. Other than that it was great and will go again!

27/02/08 | Link | Rating: 4.0
4. Matthew L.
I like all Embassy Suites, this one follows form with the whole "Manager's Reception" (see my Free Booze Manifesto for further understanding) and of course the free hot breakfast. The koi pond is relaxing and nice to look at too. My gripe about this hotel, the pool. It's an indoor pool, bonus considering it's sort of cold outside this time of year. However, would it kill them to maybe heat the pool past 65 degrees? My 3.5 year old loves to swim, it's the best therapy for her however when after 15 mintues of swimming she's got blue lips and feet I know it's too damn cold in there. Hey Hilton, pony up and spend a few bucks on some electricity and heat the damn pool please. And I'm not talking about the mysterious warm pockets of water I kept walking into either (there were a ton of kids in the pool, I have to imagine half of them peeing), I mean actual water heating. Anyway, nice rooms, no bathtub in my room but no worries. The delicious smell of bacon filled the living room every morning. It was kind of fun to wake up to that.

03/01/11 | Link | Rating: 4.0
5. Valerie K.
This place ROCKS! Too many good things to list them all! We'll be back for sure!  They won't disappoint!

01/09/11 | Link | Rating: 5.0
6. anand a.
Great hotel for family,

we directly booked thru the hotel site, we paid $141 per night, (including 19$ parking) in last week of december, stayed for 6 nights.

kids enjoyed the pool, hot tub. Made to order breakfast is included and it is good but very crowded during holiday times. couple of days they ran out of certain items and was not refilled, one day I spoke to the staff and then she made sure that everything was refilled, They need to improve their service for morning breakfast when it is crowded.

They also have an evening soft drinks/wine/drinks complimentary service at the atrium.

The restaurant in the hotel is very average with not many choices for kids.

They also have few (about 4-5 washer/dryers) which was useful. need to get your own soap but dryer is free.

Otherwise it s a comfortable and nice stay. I recommend the place for families with kids.

13/01/10 | Link | Rating: 4.0
7. stephanie p.
Fabulous hotel! Great location and the staff is awesome! We really enjoyed staying at this hotel! My son loved it and he loved the breakfast buffet!

04/10/09 | Link | Rating: 5.0
8. Candace B.
As you may have read in my previous review, my colleagues and me arrived at this hotel after getting the thigh high stiletto boot from the Hilton La Jolla Torrey Pines while I was on business in California. They sent us packing to the Embassy Suites without so much as a warning phone call before we arrrived at check in off of a six hour flight from New York. After that stellar experience we were fully expecting to be disappointed with this hotel but that isn't what happened.

The Hilton La Jolla Torrey Pines aka the Punisher assured us that the Embassy Suites was a comparable hotel and we, not believing them at all, pointed our rental car away from the ocean and sprawling golf courses of the Pines and in the direction of the highway and the Executive Park section of town. Immediately upon our arrival the staff - though taken of guard - was very kind and helpful with what must have been a difficult situation considering the level of annoyed we must have been putting out there. They smiled and apologized and phoned the offending hotel to confirm how our charges should be handled and got us our rooms. The level of graciousness was high and I found that very relieving. Gone are the days of kicking it live in youth hostels, now I prefer my sleeping accomodations be concrete.

Though my experience with the Hilton ended with a front desk debacle and a conciliatory lobby view of the pool, ocean and gold course (really very nice) my expectation was that I would experience the luxury of a hotel worthy of its AAA Hotel Diamond Rating of four.  The Hilton website boasts, "Enjoy our luxurious oversized rooms at this Four Diamond resort. Take in the panoramic views of the gardens, Torrey Pines Golf Course and Pacific Ocean horizon views just beyond from the balcony or patio of your room. Upgraded amenities such as plush bathrobes, Crabtree & Evelyn® products and high speed Internet access are available for your convenience. For your comfort, all hotel rooms at this luxury resort are non-smoking." Wow, sounds nice and a little different from the Embassy Suites website which states, "This La Jolla hotel offers spacious accommodations and ultimate comfort. Each suite is beautifully furnished and includes a master bedroom with a king bed or two double beds and vanity. And with complimentary breakfast served every morning, and complimentary beverages served in the evening our hotel guests can enjoy all the comforts of home right here at this beautiful La Jolla hotel." As we suspected the Embassy Suites (AAA Diamond Rating of three) was not, at all, comparable to the Torrey Pines but - in some ways - it was better. Here's how:

Way Better:
* Kind courteous staff (this is huge)
* Room availability (extremely important)
* Excellent nights sleep (super important with 3 hours jet lag)

Pleasant surprises:
* Suite rooms
* Complimentary continental breakfast in the AM
* Koi fish pond (very cool)
* Comfy bed
* Clean and well appointed bathroom with marble top counters, heavy wood furniture and lots of towels.
* Nice lobby with a cute color scheme
* Well designed rooms with updated appointments (Lucite lamps baby!)

The differences:
* No Ocean view
* No Golf course
* No restaurant (Correction - Christine from the Suites says they do have a restaurant and room service - see her "owner comment". Sadly, we were not told about either of these ammenities during our stay.)
* No bell hop to take your bags
* No mini bar
* No Tennis Court
* Dusty fake greenery throughout (Questionable - Christine from the suites - see her "owner comment" - says all of the plants are real (methinks still a bit dusty however). So, check it out for yourselves peeps.)

It's true, I prefer a higher rated hotel but I have love for the Embassy Suites San Diego - La Jolla. The service was great! I would stay there again. I'm giving this hotel a three out of five because the Hilton brand (which owns both hotels) fell down on the job that day and my experience at the Hilton La Jolla Torrey Pines was a disaster.

I hope you enjoyed my review! - CB

03/06/09 | Link | Rating: 3.0
9. Bill W.
Standard Embassy Suites
Good:
Staff was nice, attentive, and professional.
Excellent breakfast staff.
Excellent selection of yogurt (had my favorite peach!).
Room was very clean.
Better than average happy hour - slightly higher end liquors and a really fine local microbrew!
Cool koi.

Bad (naughty Embassy Suites, bad!!!):
No free wifi, anywhere - cripes, if you can afford to give away liquor, fork over for some bandwith, especially in the room, but at least in the lobby

31/01/10 | Link | Rating: 3.0
10. Banana B.
I thot it was going to suck it but it sooooo didn't! Super nice manager (Arco?) gave me same excellent rate when I had to extend my stay. free breakfast and the little bar (run by red sox fans) aint bad either when you have to get out of your (spacious) rooms because your fam is driving you nuts. car rental in the hotel is a wicked bonus.

09/01/10 | Link | Rating: 4.0
11. Christine M.
This was a beautiful hotel for a delightful weekend getaway.  We really enjoyed the close proximity UCSD.  Breakfast was delicious and the staff couldn't have been friendlier.  The pool was also really lovely.  The only negative to mention was the strange parking garage.  If you can try to park outside for free.  The parking garage requires that you enter with your room key (then are charged a crazy $19!) and when you leave you also have to have a room key to exit the garage.  We found this very strange because who leaves with a hotel key after checkout?  That aside, we would highly recommend this hotel to anyone.  We had a wonderful stay.

21/04/09 | Link | Rating: 4.0
12. Greg E.
The hotel staff was great.  The koi pond in the lobby was great for our daughter, the breakfast, especially the omlet bar was awesome, the suite was perfect for my mother in law to sleep in the front room with us in the back bedroom.  Right across from the UTC mall and shares a parking lot with PF Changs,  We will definitely stay again!

15/11/10 | Link | Rating: 5.0
13. Renee M.
Very nice Embassy definitely up to Embassy Standards.  if you just want coffee you can sneak around the lines and get you coffee and OJ with out standing in the lines for the hot food.  Great atrium area and the managers reception they would make you what ever you want in.  The restaurant was great and they staff was very helpful.  But there was a SNAFU with the car taking us to my cousins art show, but that was partially my fault.

Update 5/28/08:

Stayed there this weekend OMG it was a kid infestation!  I would have had a cow but had my kid with me so I just had another glass of wine. I honestly felt bad for the staaff having to deal with all the kids and I am sure all the complaints about the kids.  oh well Still a nice Embassy

04/09/07 | Link | Rating: 4.0
14. Elijah F.
I really want to give this hotel four stars, but I can't because of my check in experience.  The rooms are really nice.  It's almost a four star rather than a three star hotel in terms of room/hotel interior.  It was the check in mess ups that lost them a star.  It took some serious jumping through hoops and a few hours to finally get the room types that I reserved (two rooms with an adjoining door), although the rooms with king beds that I was told would be available, weren't.  The staff was professional to work with, and seemed to work well with me and with each other.  They did send up a couple kid backpacks full of stuff for my two young boys.  But it was still a hassle, and not how it should have been.

All that said, the rooms are really decent.  It's not a Westin, but it's nice enough.  And it's within walking distance of a really nice outdoor mall with a great food court.  It's probably the place I'd normally stay when visiting this area.

13/10/07 | Link | Rating: 3.0
15. Emily B.
Although the hotel staff did handle the situation EXTREMELY professionally, I must put it out there that I had an experience with bed bugs. Something I would have liked to have known prior to my stay. They did dryclean all my clothes and move me to another floor and comp me parking and internet (which didn't work very well anyways). The pros were having a fridge and microwave - before I encountered the bed bugs.

27/10/10 | Link | Rating: 2.0
16. Amanda K.
This is a great hotel for people with children, but if you're not a fan of children you may want to seek another hotel.  We got a great price, so we decided to stay here with our 3 year old.  For us, it was great, but I could see those without kids or those on a getaway from their own  children being irritated.  There were children EVERYWHERE.  Getting into the elevator can take ages because of all of the families, strollers, etc...  

Some of the pros from the hotel: Like I said, it is great for families and does cater to them.  The complementary happy hour was great, too!  I'm a big fan of free booze, and there were snacks and non-alcoholic drinks for the younger set.  Even though the hotel was crowded, when we were in our room it was very quiet.  The hotel and lobby are kept clean.  Breakfast is nice - not amazing, but definitely nice for quickly produced hotel food.

Cons: You do have to pay to park, and we were charged double.  When we asked about our extra charge at check-out, the clerk told us that it's a problem with their system and they fix it whenever guests complain about it.  Watch your bill!  Also, the incidentals charge is pretty steep, and I'm still waiting for it to be returned to my bank account.  

All in all, this is a pretty decent place to stay.

20/06/11 | Link | Rating: 4.0
17. S. P.
Can't go wrong with free drinks (at the Manager's Reception), free breakfast and swimming pool.  Great location for the the La Jolla Shores, UC San Diego Campus and Mall.  All hotels should have this much space (great for traveling with kids).Ended up wanting to stay an extra night and they were very accommodating.

12/07/11 | Link | Rating: 4.0
18. Jared S.
Can someone explain why this hotel was so hot all the time? I'm not kidding. The open, atrium area in the middle of the hotel made me sweat every morning as I ate my complimentary omelette (which was a nice bonus). Just because you have a koi pond doesn't mean you have to increase the weather to tropical proportions! I would often go into the bathroom on the first floor just to cool off because it was considerably nicer in there. Plus, they have separate trash cans for paper towels or mini-towels... always a fun choice.

As someone who hates heights, I didn't enjoy the glass elevator either. I found myself walking in and immediately turning my face toward the doors. But as the days went on, I started peeking every now and then. Challenge by choice, ya know.

Overall likes: the bed and pillows (best hotel bed I've ever slept in), ample plugs for phone charging, good shower where you can change the pressure, and tons of towels at your disposal.

If I had to spend my own money for this place (it was for work), it would definitely be out my price league. Point me to a shitty Best Western near the beach. But it was a good experience while I was here. I never felt fully comfortable, but the free happy hour and breakfast were a great distraction.

20/09/08 | Link | Rating: 3.0
19. Stevo J.
Here's my experience:
- They forgot to ask me for my HHonors number at check-in, I am still trying to get credit for my stay... Hilton chain hotels ALWAYS ask this from me at check-in.
- Very busy mid-week: don't expect personalized service
- Over-charge for parking, around $21.. If you're not expensing your stay, I recommend you park on the street in front of PF Changs for free.
- This place is slightly older.
- No free wi-fi, you have to pay $10 (usually it's free these days)
- I called room service to get a wine glass, and they told me to  go downstairs to the bar and ask for one myself. When I go down there, they give me attitude about giving me a glass because they have their own extensive wine list. They didn't even give me a proper wine glass, it was more of like a water glass with a thick stem.
- Breakfast was 'meh'... Good selection of fruit though. They give you the smallest glasses for drinks/coffee... The omelettes were satisfactory.

Overall I feel like this place tries to nickel-and-dime you for all the small charges that are usually free nowadays. The service is not very good, and the hotel is a bit worn around some edges.

20/01/11 | Link | Rating: 2.0
20. Sukatuh S.
I stayed at this Embassy Suites during a recent business trip. I try to stay at ES whenever I visit the Mother Ship (AKA our main office) in San Diego because they serve a full breakfast (not continental like other hotels), every room is a suite, and they deliver a free USA Today newspaper to your room every morning.

One morning I woke up early, got out of bed, and went outside to see if breakfast was being served on the first floor. It wasn't. I picked up the complimentary newspaper outside of the front door and went back in the room to put it in the bathroom. When I attempted to place the newspaper near the sink, an insert slipped out of it and fell into the toilet (I should point out that nothing was in the toilet except the insert, water, and about 1 billion bacteria). I stared at the fairly large piece of paper in the bowl and realized that I couldn't just flush it, because it would probably cause the toilet to overflow. After assessing the situation, I realized that I either needed to request a new room (seriously, I thought about it) or fish it out with something. I considered using the pincher thing on a clothes hanger but thought that would be a horrible thing to do to the unsuspecting next guest of that room. I thought for a while and decided to create "chopsticks" out of the small paper folder I got with the room key card. I tore the paper in half and rolled each side up to form my disposable chopsticks. I then carefully grabbed the paper out of the toilet and tossed it along with the chopsticks into the bathroom trash can.

I looked at the paper and the chopsticks in the trash can and thought that the housekeeper might grab it with her hand to throw it away (because it's just paper). I didn't want this to happen because it would be pretty disgusting for her. Wait -- who am I kidding? I didn't want her to grab the paper with her hand and then touch my personal items. So, I decided to hide the trash can. I found a good hiding place in the cabinets in the living room. I had planned to remove it from its hiding place when I checked out but forgot to. Warning: if you stay at that hotel and find a trash can in the cabinets, don't touch the papers inside.

21/03/10 | Link | Rating: 4.0
21. Cyn D.
Embassy Suites La Jolla totally exceeded my expectations.  My firm booked me at this hotel and I was initially a bit disappointed b/c the name "Embassy Suites" didn't really spell luxury.  

Once I walked in and saw the great design elements, koi pond, and gorgeous rooms, I quickly changed my mind.  The art was tasteful and hip, I slept like a baby on the huge pillow top mattress, and the room was well-renovated and modern.  I think this would be a great hotel for families b/c there are actually two rooms - one standard hotel room and an adjoining room with an extra flat screen tv (yep there are two per room) and fold-out couch, sink, and desk.  There is also a door between the rooms that can be shut and locked, creating two separate bedrooms.  Awesome value.

ANOTHER PLUS:  there is a complimentary manager's happy hour replete with snacks and every drink imaginable, every evening from 6-8 in the bar

10/05/08 | Link | Rating: 4.0
22. Jonathan S.
This is by far the best hotel in the area!
I tried staying in the Marriott, but couldn't stand it for more than one night, and I came crawling back to the Embassy.

I stayed at the Embassy for six weeks and I would not consider any other hotel. Best qualities of the hotel include:

*Complimentary breakfast every morning with cook-to-order Omelets every morning!
*Two room suites for the same price of single room suites of neighboring hotels
*Great desks in the rooms for studying/working.
*Lush greenery in Large Atrium (also coy pond).
*Very comfortable beds
*Convenience to restaurants and great mall.

Frankly, if all they had was that omelet breakfast, that would be enough to make me not consider anywhere else. They also have complimentary happy hour every night, free use of laundry machines, and flat screen TVs in every suite.

Note, however, that the air conditioning units in the "Accessible" (aka wheelchair accessible) suites are a bit loud. I would stick to the non-accessible suites if possible.

08/10/08 | Link | Rating: 5.0
23. Jenn E.
September 2012.  This place is pretty cool.  I'm a hilton honors member and I usually stay at Hampton Inn locations but my hubby and I wanted to try something new.  We usually go away for a couple of days for our anniversary each year just to get away and spend some quality time.  We really like the hotel.  Great location.  Clean. Beautiful koi pond inside with a nice atrium.  They have a great complimentary breakfast and a reception each night that is also complimentary.  Think of happy hour but free.  Drinks, both alcoholic and non alcoholic, snacks, etc.  The indoor pool is nice, however it was a little warm in there.  The weather was much nicer outside but no pool outside.  The hotel associates are very nice too.  We will be back next year.  The only thing we didn't really care for is the paid parking.  It's a little steep, $20 a day.  I think they make up their cash flow with the parking charges.  You can park on the street, but it's street parking.  Good luck finding a spot and then you have a little hike.  All in all, we enjoyed the short stay.

17/09/12 | Link | Rating: 4.0
24. Jeff T.
We used Embassy Suites for our block of wedding rooms, and Jessica the Catering / Hospitality manager attended to all our questions and concerns. After we agreed on the room rate and mailed our invitations, Jessica was very responsive in providing regularly updated lists of registered guests. She also accommodated our special requests like early check-in and adjoining rooms for family members. She also wrote a hand-written card upon check-in, which was a nice touch. Guests liked the koi pond, the free breakfast, and overall had a good time.

A couple small hiccups by the front desk - our room card stopped working one night and the front desk mistakenly told a couple guests to pay for parking (even though we already agreed to pay for it).  So overall, 5 stars to the catering manager Jessica and 4 stars to everyone else. We were happy with choosing Embassy Suites and would use them again.

17/10/11 | Link | Rating: 5.0
25. Ai M.
I didn't see the fire pits because I visited my best friend here before midnight but there were still people at the business center.  I liked the atrium.  Most of the koi are white with black spots.  If you're hungry, there's a mall across the corner and a P. F. Chang's across the driveway that closes before 11:00 p.m.  Located near the 805, there also is a car rental desk inside the hotel.  

The staff didn't bother us while we were waiting in the lobby and we parked outside next to a restaurant.  When I checked for a room this week, it didn't offer me the $139 advanced payment offer advertised for this month on the Yelp listing.

15/06/09 | Link | Rating: 3.0
26. Troy B.
Lame. I have a reservation at the hotel, and they chose not to honor my reservation and didn't notify me until I show up at 1130pm. I have a meeting in 8 hours. Last time I book a room here.

05/12/12 | Link | Rating: 1.0
27. Teresa B.
This is the best hotel for the buck in La Jolla. It's located across the street from University Towne Center, and numerous restaurants. Accommodations on the weekend will run you $118 per night which includes a complimentary breakfast buffet that serves omelets and eggs cooked-to-order, bacon, sausage, waffles and standard continental fare. The rooms have a living area with a huge flat screen TV. The bedrooms are spacious and comfortable.

27/03/09 | Link | Rating: 5.0
28. Liz E.
If you want kiddie land this place is for you.  From the time we walked in until the time we left there were screaming kids running around this place.  There was even a (VERY annoyed) hotel employee manning the elevator because so many children were pressing all the buttons so the elevator was stopping at every floor.

I think lots of soccer teams and their family members stay here since it is relatively inexpensive and they have a free breakfast every morning.  I won't get started on this cattle call but I am sure you can picture it even now.

One last ding...I know this is a pretty large hotel but I think by 4 PM room service should have been completed.  Maybe this is too much to ask.

If you are looking for something a little more low key I suggest you look elsewhere.

30/05/10 | Link | Rating: 1.0
29. Darrin J.
I am a fan of Embassy Suites and this one is no different. The facility is on the newer side with the familiar feel of most Embassy suites with the classic enclosed courtyard, koi pond with waterfalls, restaurant, breakfast area (which is also the location for the free happy hour), suite rooms, pool, fitness room, business center, etc. On the customer service side everything is pretty good with nice bonus of a free happy hour and pretty good complimentary buffet breakfast with staff being friendly and helpful. The suite rooms are consistent with all the features (e.g. flat panel tvs, wireless, wired, etc.) in other Embassy Suites hotels. Overall I am pretty happy with this location.

The big  caveat though is I am a stickler for cleanliness and this is were this Embassy Suites drops the ball a bit. The bathroom had a large amount of fungus/mold on the ceiling as result of excessive moisture which is a real disappointment. This is an issue they should be regularly checking and rectifying. I have asked them to fix it and will update my review with outcome.

01/09/10 | Link | Rating: 2.0
30. Nikky L.
Unfortunately did not have a good stay.  Thankfully we only stayed one night.  Our 2nd room was not ready when we arrived.  Had to wait 45 minutes.  Although they comped our parking and gave us a free movie for the inconvenience, this was not a good first impression.  Jennifer (front desk) stated because they were sold out the night before, they were running behind on cleaning the rooms.  Add more staff!!!!!  Long wait for the elevators too. Room was stuffy as mentioned by someone else.  It was just so-so and probably won't return to this one even though we are Hilton Honors members.

30/06/13 | Link | Rating: 2.0
31. Josh F.
Because I travel a lot, I look for a few things:
- Free Internet
- Free Breakfast
- Gym
- Comp. Alcohol is not mand., but it's a plus.

Embassy Suites La Jolla is pretty cool.

Plus- LARGE indoor atrium, with lots of trees and plants, huge Koi pond, and glass elevators to ease the awkward ride with strangers.

Downside- Since the hotel is built around the atrium, you can hear everyone at breakfast, lunch and dinner.

Plus - Comp breakfast, comp happy hour everyday, and sweet gym with sauna.

Downside - They charge for internet.

07/03/11 | Link | Rating: 4.0
32. Mike R.
Great unlimited happy hour and breakfast buffet.  Pool and spa are nice, but nothing too amazing.  The outdoor seating area near the bar is really nice. Great fireplaces to keep you warm while you're enjoying that nice beverage.

Nice, clean rooms.  Right next to PF Chang's.  If you're patient, you can probably park for free on the neighboring streets.  You'll have the best luck finding a spot outside of the normal business hours.  There are a few business parks around the area and the streets can get pretty full.

Across the street is the UTC shopping center.  This outdoor mall is great for shopping, of course, but it also has good food options.  There is an indoor ice skating rink in the food court.  You can enjoy some skating yourself, or you might catch a local evening hockey game.

27/08/11 | Link | Rating: 4.0
33. Teresa P.
Came here for a conference today 8a-4p.
As much as I love the koi, waterfall, and food here, there are some bummers. The thermostat in the ballroom was totally wack today; it made me feel like stripping off my cardigan in heatstroke or it made me feel like drinking hot tea constantly to prevent my innards from freezing.

Stay away from their parking unless you can get it validated. You do not want to pay $20 per day when you can easily get street parking. Luckily the conference validated my parking.

The service here was prompt. They set up and took out everything as planned, though they left us without water or coffee for a long time, which sucked. I think I've been spoiled after the good service at the Royal Sonesta (in Boston) the last time I had a conference.

The food they provided was great though! Oh, I always love my food. The creamy tortellini they served and the tiramisu were great!

21/01/11 | Link | Rating: 3.0
34. Jason R.
$20 Parking, $12 internet. No weekly rates for business travelers for either to save money.

I work in major cities for weeks/months on end at times, and if I were to pay for their internet (I had to do my work from the Corner Bakery across the street), it costs $180 for 15 days.

Also, in those 15 days, I'd have racked up $300 in parking fees. Good thing I changed hotels after the first 5 days.

13/07/12 | Link | Rating: 2.0
35. Maria D.
Let me preface by saying, I am not a fan of chain hotels. Much less discount brands. But boutique hotels are no longer friendly to my bank account much less my toddler.  This was my son's first trip the did not involve a church and a family event, just us headed south to enjoy SeaWorld and everything else San Diego has to offer.

I was pleasantly surprised beginning with checkin, beautiful open lobby complete with plants and a koi pond. Great distraction for little ones, when they aren't climbing in to swim.  The rooms also were very nice, clean and comfortable.  No scratchy towels or bed linens as I feared.  The mini suites they offer are essential when traveling with children.  You need to be able to put them to bed and a mini fridge for milk and snacks.

The included breakfast was everything I hoped for. Enough options to not get bored after a week, omelettes cooked to order, and clean highchairs! We ate as much as possible in the mornings to sustain us at the parks into early afternoon.  Advice, get there early for a highchair, one morning we slept in and none for the taking.

If you plan to be out at attractions all day, don't pay for parking. There is plenty of street parking close by and if all else fails park across the street at the mall.

18/05/11 | Link | Rating: 4.0
36. Guam D.
Worst parking garage ever! No elevator and pretty much all hotel parking is on 2nd floor and up. Valet for restaurant is all of 1st floor. This is very annoying for family's who have tons of stuff to carry and due to no elevator can't use a stroller.
Room was nice!

18/10/11 | Link | Rating: 3.0
37. Linda P.
Anyone that frequents ES knows that the breakfast is a little different at each one, specifically the omelet station.  Well this ES was my fave breakfast of all I've been to.  However I would not suggest eating in at the PF Changs in the parking lot!  Yuck!  Terrible food and terrible service!

14/12/12 | Link | Rating: 5.0
38. Stephanie R.
do you have kids?  then stay here!  they have a separate room for the kiddo's to sleep in!  also the snack hour and complimentary breakfast are perfect for something quick!  Rooms are well appointed and the indoor pool is quite nice for a rainy weekend stay!

06/06/13 | Link | Rating: 5.0
39. Daniel F.
First of all the desk person Andrew was not very personable(rude). Second the room was warm and stuffy, you can't open a window. The air conditioner is really loud and cycles on and off every few minutes, it made it very difficult to get a good night sleep. The worst thing was the TV  did not get the baseball games. The breakfast was good. Variety of omelets made to order , bacon, sausage, pancakes, fruit, toast.... Really pretty good. For me it did not make up for not having baseball on the TV. I will not stay there again. I noticed while eating breakfast that many people seemed irritable in the morning. I attribute this to not getting a good nights sleep. Not what I would want from a hotel on a vacation.

28/04/13 | Link | Rating: 2.0
40. Derya A.
Can you beat free happy hour and complimentary breakfast?

A group of 12 of us came for a bachelorette party. Free happy hour was a huge plus for us. As long as you have your ID and a key, you'll get free drinks/bar snacks 5-7pm!

It definitely helped to wake up to a huge complimentary breakfast in the morning. It's not just cereal and toast (although those are certainly options). They offer eggs (scrambled, boiled) bacon, pancakes, potatoes, lots of fresh fruit, yogurt, juice, coffee, and best of all, custom omlettes with tons of options.

Our only real upset about the hotel was that the pool is indoor.

07/07/11 | Link | Rating: 4.0
41. Rachel W.
Really nice hotel. We've stayed here a bunch preparing to cross the border for missions trips. I love the breakfast in the morning. The pool and spa are decent. The gym was big enough. But having to pay for wi-fi?? Come on, hotels in America. I've stayed in 3 USD a night places in Guatemala that had free wi-fi. Get with it. And the parking garage is no fun at all. Make sure you pay attention to your directions getting there.

10/01/12 | Link | Rating: 3.0
42. Sam S.
I booked this on Hotels.com and was so pleased with the price even before we arrived.  We were traveling with kids, so I was pleased to find the room spacious and very clean.  The hotel lobby etc was very nice.  The even had fish and provided food for the kids to feed the fish!  The breakfast had something for everyone and is always a nice touch.  The reason for the five star rating is because of the service!  Scott not only helped us to our room with graciousness at 1 a.m. but also found my wallet the next night in the business center and kept at the front desk for me.  It could have been awful, but thanks to him it wasn't.  Fast forward three hours and I left my camera charger in the room.  The found it for me!  So, thank you Embassy Suites for rescuing this absent minded tourist.  We will stay again in the future!

15/01/12 | Link | Rating: 5.0
43. Ian W.
My interactions have been as follows:
* Nobody at the concierge desk when I got here (ok sure, it was 12:30 am)
* $20/night for parking (not secure).
* Charged $11 per day *per device* (iphone, computer) to connect to Wi-Fi.
* A service charge, and 30 minute wait, to get a fucking fork.
* Staff is bitchy.
* There's a TV channel entirely dedicated to the indoctrination of your soul to the Cult of Hilton. No joke. Channel 43.

BUT:
* Rooms are clean and comfortable.
* USA Today delivered each morning
* Free breakfast

So, as long as you never need anything other than a place to crash and a muffin when you wake up, this place is not bad. But there are plenty of alternatives in the area which offer a warm welcome and friendly staff, for the same price, and without the nickel-and-dime treatment.

EDIT: There's a microwave in the room. When would you ever use a microwave without needing a fork (or, perhaps, a spork)?

02/03/12 | Link | Rating: 2.0
44. Dan G.
As many other guests have stated, you really cannot go wrong staying at an Embassy Suites Hotel. They pride themselves on consistency among the Embassy Suites properties. To me, the most important part of the hotel experience are the people who work there. From the front desk person who checks you in, housekeeping, maintenance and the restaurant staff.

I really like this property, however maintenance must not be a priority in the rooms. In the morning, when I took my shower, the water was not draining and here I am standing in a pool of dirty water. That is a pet peeve of mine, which will always ruin my hotel stay and a rating of 3 stars. Follow  on your maintenance and receive a higher rating.

08/06/13 | Link | Rating: 3.0
45. T A.
I used my loyalty points for a couple nights free stay at this facility. The "free suite" was definitely subpar. Horrendous view and icky room. so don't waste your loyalty points here! We stayed two additional nights in a double suite and it was better. Not at the highest level of suites, incredibly slow elevators and breakfast seems to be a bit skimpy compared to other embassy hotels. The check in clerk and cleaning staff were exceptionally nice and professional. The facility just wasn't one of my favorite sites and in beautiful San Diego I would prefer to stay closer to the water . La Jolla beach is a good ten to fifteen minutes away.

11/07/13 | Link | Rating: 3.0
46. Cory W.
Stayed their with my family this spring and it was fabulous.
My kids were entertained by the Koi pond, and pool. My husband and I loved that there was a separate room for the kids to sleep in.
The free breakfast and managers reception made this hotel a real bargain for us.
The rooms were immaculate and the décor was enjoyable.
The 20$ parking was comparable to all the others hotels we had looked into.

My only complaint was with the concierge. My husband was trying to find a place to take me to eat for my birthday and the concierge was less helpful than a phone book.
My husband stated price was not an issue that he wanted something really nice. The concierge continues to express his concern that the restaurants my husband asked about would be too pricey for us.  He came across down right insulting to my husband.

Despite the concierge I would still choose to stay here again, hands down.
Great location, great value and extremely clean!

07/08/13 | Link | Rating: 4.0
47. Raed A.
I'm a big fan of Embassy suites.  But this particular one made me not give it 5 stars it deserves.  WARNING!  it is $20 to park your car, wait there is more its also $10.95 for Internet but not per room, get this, its per devise (laptop). I have a laptop and my son has a laptop. it would cost $22 for both our laptop to get Internet.  I will not be coming back to this one that's for sure.  
      other than my wallet getting raped, everything else was very good as it should be at  the Embassy.  clean two room suites, free drinks and snacks from 5:30 to 7:30.  free made to order breakfast  from 7:30 to 9:30.  indoor pool is open till midnight.  there is P.F. Chang's next to the embassy.  A mall across the street with a ice skating ring in the food court.

12/02/12 | Link | Rating: 4.0
48. Sam Z.
I've stayed at my fair share of hotels in & out of the country including many embassy suites & I have never written any reviews. This time I'm writing a review simply because I was beyond satisfied with the way I was treated by an employee. Denise Rios (I believe is her last name) catered to my allergic needs on a one to one basis. No one has ever really shown that much care before & I want to thank her once again. Other than that the hotel is nice, comfortable rooms & can't forget happppppppy hour. Oh & four stars only because of Denise (:

06/07/13 | Link | Rating: 4.0
49. Eunice F.
Eh, this place is decent but the price, I don't feel its worth it.
Cons:
- parking is an extra $20/day
- if you miss the free breakfast during the week before 9a, there's no hotel restaurant that's open til 11a....
- no 24 rooms service available if you want food past 10p, restaurant is closed.
- restaurant hotel food, not very good - your better off ordering from PF Chang's which is right in the same parking lot

Pros:
- rooms are clean
- front desk staff is helpful
- convenient location, near the mall and other restaurants
- hotel offers a free shuttle service to take you places within a 5 mile radius
- free cocktails/basic appetizers 5p-7 daily

29/06/12 | Link | Rating: 3.0
50. Jim L.
This review is kind for all the Embassy Suites out there however the family and I stayed at this location a looooong time ago.

If you have a family, you can't go wrong with ES.  Separate rooms for the parents and kids provides the much needed privacy and lessens the bickering over the remote.

As a business traveler, the 2nd room offers plenty of space to get some work done without cramming yourself into a typical hotel work station.

Complimentary happy hours and breakfast completes the stay.

This particular location is within walking distance to several eateries as well as the mall directly across the street.

Parking here is pricey and wifi is not complimentary.  Those would be the only negatives that I could find

02/07/12 | Link | Rating: 4.0
51. Angie J.
Stayed one night here this month and we were very happy.  The hotel lobby is beautiful and the kids loved the Koi ponds.  The 2 room suite we had was nice and gave the kids their own space to relax.  Loved that PF Changes is in the same parking lot and the UTC outdoor mall is just across the street.  

To top off everything the free breakfast was great.  They also have snacks and drinks complimentary for 2 hrs in the evening.  Would defiantly return there when we're back in town.

30/07/13 | Link | Rating: 4.0
52. Novy D.
It has been a couple of years since our last stay with ES La Jolla. I say, she looks good with that face lift.

While the rooms still remain the same (still have those nasty swamp coolers), the first floor lobby and restaurant have changed. They did a great job. The koi pond is still there, a great plus for families. This kept my tot amused for a while we checked in and took in their breakfast buffet.

As mentioned by many of the other yelpers one of the perks of staying at any ES is their free breakfast buffet which served everything from cold or hot cereals, fresh fruit, yogurt, hot entree's and coffee, teas and juices. While away on vacation we don't typically eat breakfast so for us as a family, is a major selling point and it shaves time when waiting up to an  hour elsewhere. The offer comes with your stay so, why not take it up?

The second thing that made it worth staying at an ES is their manager's reception. For about 2 hrs each evening guests are welcomed to the lobby for adult beverages, drinks and light snacks. On this weekend they had popcorn, chips and salsa and crudites. What a great way to unwind.

Downside is the price for parking considering that for this amount it was not secured nor had an elevator for hotel guests. I saw several struggling with their luggage. Otherwise, ES is a great moderately priced hotel in a ritzy area within 15 minutes of DTSD.

01/04/11 | Link | Rating: 4.0
53. Jane B.
Very comfortable and the staff was wonderful. We paid as much for our room as we had for a spa a little farther north but also had a $20 parking fee for each day we were there plus an $11.95 fee if I wanted to get online with my laptop. (I declined that one.) I have stayed in Embassy Suites for work when these expenses were reimbursed, but out of pocket on vacation, they really didn't make sense. The happy hour focuses on alcohol, so if you drink, that's nice. (I don't, but the carrots were great. A little protein, like some cheese would have been nice, but hey, it's a light snack and the veggies were fine.) The staff went out of their way to assure that our room would not be sprayed with fragrance and we were very comfortable, actually spending more time in our suite than expected. Would recommend for business travelers, people who enjoy a nice glass of wine at the end of the work day, and folks who don't mind paying additional fees for basic stuff like parking or Internet access. Nice place, great staff. Recycling on site (nice).

31/01/14 | Link | Rating: 4.0
54. Gary V.
I generally stay at embassy suites when I travel, I don't know if it was me or what but the suites at this particular location felt really small compared to their other hotels.  I should have measured the room for future comparison.

Complimentary breakfast is always a hit.   They don't disappoint.  Unless the hotel is packed and you'll have to battle the long lines which we did 2 out of 3 days.  They seemed short handed.  food items were constantly out and they even had the maintenance guy cleaning tables.

2 stars because of the BS we got from the hotel.  When we pulled up, after waiting 10 minutes, we went inside to find the bell boy, but instead were told their bell boy called in sick and they had no one to help the arriving guests, and this had never happened to them in all the years they've been open.  Really?  No really??

Then they pointed us to a luggage carrier and told us we can use it to get our stuff to our room, but to be sure to return it downstairs after.  

Somehow I just can't accept they only have one bell boy on payroll and couldn't get a substitute for the night.   Even if not, there is always a temp agency ready to help!

For a $300 a night hotel, I just expected a little better service and didn't feel we got the service we paid for.

10/07/12 | Link | Rating: 2.0
55. Amanda V.
Found a deal online on the San Diego zoo website. Booked it at really great price for king suite with microwave, wet bar, fridge and sofa bed.  Check in is at 3 check out at 12. Parking $20. First off they have a managers special for happy hour. Starts  5:30 -7:30 includes FREE drinks!!!!we had the ale beer and was delish! Also includes chips salsa (ok), popcorn, carrots, celery, with ranch and pretzel's.  Worth hanging out and enjoying your free time! Second, the rooms were clean and nice size suite! Third, they have a delicious free buffet breakfast ! Offer a variety of breakfast items ...omelets, fried potatoes, bacon, sausage, pancakes, scrambled eggs, toast, bagels, cream cheese, butter, jelly, hard boiled eggs, fruit, oatmeal with fixings, yogurt, coffee, juice,mini muffins, Danish, cereal, milk, tea. Will definitely be staying here next time in San Diego! Not too far from the zoo and old towne... 10 min the most!

23/02/14 | Link | Rating: 5.0
56. Gonzalo L.
After 2 years I decided to give an other opportunity tho this hotel. I thought they will improve as far as service. BIG mistake.

First, I was told there's no room ready at that time except one. The room was in a corner so it was smaller that then rest, dark like "hell" so I went back again carrying my luggage but it was my B-Day so I wanted her to be satisfied. Magically, there was another room ready. Nicer and bigger except stains here and there. Morning shower...the bathtub doesn't drain.

Nice complimentary breakfast except the poor attitude of the people cooking. They should be doing something else. Nice people cleaning the tables but unfortunately, they don't receive tips. Tips are only for the cook. Totally unfair.

I understand this a well known "family" hotel but this time it was like a kindergarden. 5:15 am kids crying and running around the hotel when all I wanted is to be sleeping quietly.

For $400 for both night you can have another hotel way quite, cleaned and with better customer service.

16/09/13 | Link | Rating: 1.0
57. Ryan W.
Great place to stay.   Friendly staff, and a great happy hour and breakfast.  $20 parking sucked, but it was expected.  Walk across the street to the mall, or take a swim in the indoor pool.  Too bad there wasn't a San Diego taqueria nearby.  Food in the area is a bit upscale and pricey.

07/10/13 | Link | Rating: 4.0
58. S M.
Our room on the fourth floor had a pullout couch, 2tvs, and a video gaming console.
I liked the breakfast and the manager's reception. Also had a king bed. Inside pool was great. Same with outside jacuzzi.

22/02/13 | Link | Rating: 4.0
59. J C.
You just can't go wrong with The Embassy Suites! This location is very nice. Our room had 1king and was perfect. The breakfast was very good and plenty of indoor and outdoor seating. We were at an event for USD. Close enough for us!

14/10/13 | Link | Rating: 4.0
60. Heather P.
This hotel relaxes me! The room furniture is a bit worn, but the a/c works wonderfully, and the sheets are always clean. Not to mention the breakfast and happy hour-- gotta love this chain. But this location is particularly nice. I always recommend!  Very pricey depending on the time of year, but if you wait for the low rates, you get a great deal!

18/09/13 | Link | Rating: 4.0
61. Martha M.
We stayed here over the weekend before the NFL games Chargers vs. Cowboys.  Are stay was relaxing.  Accomodations were great.  Can't beat  the breakfast.

02/10/13 | Link | Rating: 4.0
62. Ryan F.
Bartenders are rude, housekeeping sucks. I stayed there for 2 weeks for work and was unpleased with housekeeping after tipping over 10$ to have my sheets cleaned. no upkeep of the rooms and only cleaned what was visible to the eye. I know I will be back in the future for long stays and hope new management takes over.

Great breakfast in the morning, made to order and nice HH in the evening.

16/02/12 | Link | Rating: 3.0
63. Ashveen S.
Free buffet breakfast is tasty, but the manager's reception with free alcohol and snacks is awesome. Don't think I have stayed at any other hotel that offers that to its guests!

25/09/13 | Link | Rating: 5.0
64. Dennis L.
Had a good experience staying here with the family and kids.  The room was spacious and clean.  The complimentary evening reception with a semi full-bar and hot breakfast were nice touches.    The location is really convenient  as it is right across the street from UTC mall and close to both the 5 and 805 freeways.  The only complaint is the parking garage which is narrow, oddly-shaped and without an elevator.

14/05/14 | Link | Rating: 5.0
65. Gary D.
never ever again! we always stay @ seafood chowder, which should have been called sit on the bowl and shit your brains out. then your gonna puke your lungs out then you will go to the er and get a banna bag because your no longer full of shit you left the shit and stuff in the toilet bowl::(. th ebest part was that we accidently left a key there, now mind you the key does nothing but open our mail box home in la. usually they call you and say were going to mail you your key back.not this time they wanted 14.00 dolars for what?. now lets talk about wifi and the handicapped off the property where they tried to charge me 22.00 bucks, f******k you....this hotel needs manners and makes me feel like a piece of crap. and they change there prices constantly. the person before me i saw paid 116.00 i paid 125.00 aarp. but nothing. its kinda like lets c who we can screw this week. the resturant is never open and watch out seafoood chowder.....you will have a wave of nausea. then its hit the toilet bowl.....no more no more no more.......

08/12/14 | Link | Rating: 1.0
66. Nghi H.
You can't really go wrong with Embassy Suites.  I've stayed at Embassy Suites in Hawaii, La Jolla, Oxnard, North Carolina, and all are consistently good.

I like that all rooms are spacious suites for a very reasonable price.  You get a microwave and refrigerator - great when you have kids.

This La Jolla location has an indoor pool which I was hesitant about at first, but seeing as though San Diego often has gloomy weather, it was perfect for the kids to swim in during our trip.  Climate controlled and minimal UV exposure!

Daily free hot breakfasts and Happy Hour are obviously a plus.

$20/night parking is a bit steep, but there's some local street parking available if you prefer.  You use your room key to get in and out of the parking lot as you please.

I would definitely come here again.

28/05/13 | Link | Rating: 4.0
67. Rick J.
Stayed here 2 nights, great hotel and price, for not being by the beach. It is right across a mall which is also a plus.  Just remember there is also a $20 parking fee and $11.95 charge for Internet. Thought Internet would have been free, but each hotel has their own way to increase their profits.
Happy hour is a great addition though, free liquor from 530-730, and complimentary breakfast is at least a freshly made omlet and also some other fix'n...
Good hotel, would consider again

16/01/14 | Link | Rating: 4.0
68. Ryan B.
OK... I didn't stay here but a friend did and I went to visit her in her room.  The room was beautiful as was the lobby and atrium. It's just a gorgeous hotel on the inside.  Now what am I rating this for?  Well, I'm rating because of the HORRIBLE HORRIBLE HORRIBLE parking structure AND NOT THE HOTEL !!!!  I parked in there and I generally like to park at the top.  I reached the top and then it just stops.  You have to make a u-turn at the top and then proceed to go back down in the opposite direction in a ONE WAY ONLY STRUCTURE!!!!  It was horrendous.  As I was leaving the structure people were coming up.  They must have thought I was crazy because there is obviously only one room for a car to drive in and the parking lots are slanted for people to park who are entering the structure and not leaving!!  So the only way to get out is if you kinda speed up so that you can get to a turn where two cars can pass each other.  And even then it's not easy if  a big SUV is coming towards you and takes up space in the turn (which happened to me)!  But if you meet a car driving towards you then one of you is screwed because someone is going to have to back up!!!  Who in the hell designed this structure and how they did they let anyone get away with this?!?!  It's completely unsafe for drivers and unaccepted for a parking lot!  And yea, the entrance is also the exit but at least it's two different lanes!  At least the architect didn't screw that up!  Someone needs to fix this... NOW!

23/02/14 | Link | Rating: 1.0
69. Jo M.
My boyfriend and i stayed here for our one year anniversary tonight and Andrew at the front desk made our night so special! when we checked in he gave us some great suggestions for brunch & when we came down to leave for dinner he had asked his coworker about some of his fav brunch places & wrote a list for us. And when we got back from dinner  we had a bottle of champange and chocolate covered strawberries waiting for us. Thank you so much Andrew for making our night even better!

05/10/13 | Link | Rating: 5.0
70. Samuel K.
Got a great deal for a double room at Trivago.com . It was only $125 for a Saturday. I was pretty impressed with the open ambience inside the hotel. Slightly dated but our room was nice and spacious. 2 flat screens were a plus as was the large, comfy bed. There is an indoor swimming pool which was cool. Also, they gave complimentary breakfast buffet. It was decent. A good selection of hot foods, pastries and drinks. The only negative thing about this hotel was the parking. Cramped, and an accident waiting to happen. You have to go there to see what I am talking about. Otherwise, I wouldn't mind staying here again.

27/03/13 | Link | Rating: 4.0
71. Caitlin H.
My husband wanted to take a quick little getaway to SD after Thanksgiving. We packed up our bags and kids and off we went. We didn't want to stay in downtown and figured La Jolla was a nice area to go. He stayed at this Embassy Suites a few years back and said it was very family-friendly. We used our HHonors points and got a free room (50K points).

We arrived around 2pm on Friday and our room was ready for us along with a crib I had requested earlier. I had also requested to be upgraded to an Executive Corner Suite (more square footage) and it was available. We stayed in Room 627, next to the staircase. If it was any other night, this would have been the ideal room for us. However, there was a jr. soccer tournament going on and I guess all the families decided to stay at this hotel. I didn't realize so many kids liked taking the stairs! Needless to say, it was quite annoying hearing all the footsteps going up & down the stairs all night long.

My 15mo old slept in the crib in the living room. The staircase noise really bothered her. She kept waking up. I had to hold her to sleep from 8 'til about 9:30pm when the noise finally stopped. I guess it was curfew. My 3yr old son slept in the bedroom with us. Of course, around 8am, I was woken up by the staircase noise and so was my daughter. Ugh! We could have all slept in some more. =( We all got up, got ready and headed downstairs for breakfast. It was really packed but we managed to find a table. The selection was the typical Embassy Suites made-to-order hot breakfast.

I didn't complain about the staircase cuz I felt like that was something beyond the hotel's control. Other than that, the stay was very nice. My husband and son swam in the indoor pool. Although my husband did say it smelled like sewage water (needs cleaning instead of more chlorine to hide the smell). I used the gym and business center for a little bit and both were functional and efficient. We walked across the street to the Westfield UTC and went ice-skating at Ice Town. Overall, it was a nice family bonding time. We'll definitely consider coming back.

27/11/11 | Link | Rating: 4.0
72. MJ A.
Clean, modern rooms... pretty cool view of the restaurant and lobby from up high on the 12th floor (couldn't help but wonder if anyone has made the jump).... and quick check in--check out.  But, what the hell is up with 20 dollar parking in La Jolla?!?!  What a rip off-- otherwise great place to stay if you are in the UCSD or Scripps area.

02/01/13 | Link | Rating: 4.0
73. Kristen K.
I just finished up my two week stay at this location and I am very pleased with my experience. All of the staff is extremely friendly and helpful. Especially Martha, Mario and Pedro from the breakfast crew. They were all exceptionally friendly and cheerful. With a made to order omelet bar, fresh fruit, pastries and a variety of coffee I never left unsatisfied.

Additionally, the location is fantastic. Directly across from the UTC mall and PF Changs. Any time I return to the area I will stay at this hotel.

31/01/14 | Link | Rating: 5.0
74. Peter L.
Im a Hilton gold and have stayed at quite a few ES. This one is above average. Great staff, decent restaurant on site and plenty nearby.  We were here for a 4 night stay and very satisfied.  The decor could use a refresh, but everything worked and the hotel is well maintained.  I'll not hesitate to return.

06/08/14 | Link | Rating: 5.0
75. Ben S.
I have never actually stayed at this location, but been to a few conferences here.  From my experiences, this place deserves an excellent review!  The only reason it is 4 stars instead of 5 is the awkward/confusing parking structure.  There are two exits, one entrance, and a dead end on the roof. Don't get trapped. Anyway..  The lobby of the hotel is amazing. So open and airy and the water features are so cool.  Very relaxing, very natural.  The staff is always chipper and eager to help.  They comp my parking all the time because I tell them I am just there for a conference/military.  So great.  If their customer service is any reflection of the rest of their accommodations, I would stay here in a heartbeat. Plus, you can't be the location!  Right in the heart of La Jolla, across from a mall and P.F. Changs, what more could you want!

18/12/13 | Link | Rating: 4.0
76. Jerry S.
Beautiful two-room suite, comfortable bed, great place to relax and do some work.  The Koi Pond was a nice touch.  Great hotel for families (I traveled solo).  Walking distance to PF Chang's and the UTC Mall.  I cannot give it 5 stars because they charge for wifi.  However, I'll gladly stay again when the family comes along.

18/02/14 | Link | Rating: 4.0
77. John H.
Clean, Good free included made to order breakfast. Free 2 hour drinks "cheap stuff but hey its free"  and very convenient located to everywhere we wanted to go on vacation.  Wi-Fi was free if you have an ATT account which we did. Parking was $22.00 per night but we were cheap and parked on the street which we never had any problems with so we saved the money.  Over all I would look again at staying here.

21/09/14 | Link | Rating: 5.0
78. Matthew L.
Well, It was my first hotel I have ever stayed in with my gf so idk what I am missing lol.
I was all the way to the top with a view. House keeping is honest (I left money on the counter for them but they didnt take it). Lots of free parking spaces outside the parking lot.
PROS:
Free breakfast
Nice TV
Huge room pretty cheap
Room service
Fridge
coffe maker
close to many places
PF Chang pretty much built right next to the entrance to the hotel.
Indoor pool
Office room with Computers and printers.
Outside jacuzzi

CONS:
Surcharge for WiFi
well that was pretty much it lol

10/04/13 | Link | Rating: 4.0
79. Phillip M.
I recently became a Hilton Honors member because of the Embassy Suites chain. If you are travelling with family the managers reception and free breakfast make up for the slightly higher nightly rate.

This trip was with mom and sister for mother's day. We wanted to be near the ocean or as close as we could get - this locale put us about a 10 minute drive from the ocean. The property is one of the older ones in the Embassy chain but has held up well. A nice koi pond with some koi who have been living at the hotel since it opened offer a nice tranquil setting.

The location next to a mall was also a highlight for the family. The room like all rooms in this chain was spacious and offered nice beds and plenty of room to stretch out. The microwave and fridge are hidden behind the door into the bedroom but once found is an ideal location for these amenities. Open courtyard and atrium is also a nice setting for the reception and breakfast.

All in all this location is great for anyone looking for value and traveling with family. O would definitely consider staying here again if I was in the area.

10/06/13 | Link | Rating: 4.0
80. Robert A.
had a recent stay at this hotel for two nights and based on by overall experience and consideration, I give it a 3 star.

PROS: free full breakfast with great generous food and drink option, complimentary evening reception that offered all guests free alcoholic drinks, sodas, juice, popcorn, pretzels, chips and salsa with diced carrots and celery sticks.
2. Nicely maintained seating areas inside and outside.
3. Koi pond that was very nicely maintained.
4. overall reasonably friendly check in/out staff.
5. decent size rooms

CONS:
1. $22 parking which did not have an elevator which can make it very difficult anyone with disability to get in and out of the place due to use of stairs.
2. hotel's overall decor and layout seems outdated and kind of bland.
3. the pool was very small and indoor.
4. jacuzzi had yellow stain in the bottom. The jets were weak and the water temperature was not hot enough to get a full relaxation.
5. The shower did not have any overhead fan to remove the steam.
6. There were well decorated and placed plants at the hotel but all seemed to be artificial.

What this hotel is: a decent average hotel for the family who enjoy staying at the hotel and enjoy a complimentary breakfast and event snacks and drinks without having to make frequent visits to the stores for food. Also for those who are in town on a business trip as it offers a very comfortable seating areas that can allow one to work out of a laptop while enjoying access to a football game and drinks from the bar.

What this hotel is not:  for a romantic getaway for those who want to spend their honeymoon or anniversary. For those who expect a hotel that has modern decors, rooms and sophisticated feel to it.  

Overall, this is a decent hotel  for a casual stay for business travelers and foreign students. For those who may want a fancy hotel, I'd opt for a different place.

01/10/14 | Link | Rating: 3.0
81. Brian B.
I was presently surprised by my stay at the Embassy Suites.  I used to live in La Jolla (UCSD) and never knew a hotel like that existed.  It's not much from the outside, but inside is some nice restaurant space and a large coi pond.  Very cool.

I was not excited about paying $139 for the room, but once I saw it, I understood the cost.  For what I got, it was a very reasonable price to pay for the La Jolla/UTC area.  It was more room than I needed, but it was also quiet, and the bed super comfy.  

Breakfast was awesome the next morning.  It's a huge spread with tons of options.  Truth be told, you could seriously just waltz in there whenever and eat to your hearts content...

The pool left a lot to be desired.  I was going to swim, but got over it after seeing how tiny it was.

Overall, I'm a happy customer.  Though, I must say: at $139/night, I think you can afford some free WiFi, Hilton...  Thank goodness I have AT&T, which has a hot spot either inside, or near enough by that I was able to use it.

02/09/12 | Link | Rating: 4.0
82. Liz C.
Like others have said Embassy Suites is a solid mid-range place in a good location near UCSD, a mall (UTC),  the beach is about 10-minutes by car. I chose this because the other hotels in the area for a similar price do not offer the good FREE breakfast (omelettes/eggs cooked to order, bacon, pancakes, fruit, yogurt, bacon!!), FREE evening Managers' reception for those who enjoy their alcohol and chips/salsa/fries before dinner and the fact that each room is a suite with a separate sitting area, two TVs, HBO, fridge and microwave. Nice retro look to the place (open design is kinda cool in a 1980s way) with a nice Koi pond and nice outside lounge area with fire pits and comfy seats.

No valet, $20 parking/day with in/out privileges but worth it unless you want to park and walk a bit.

PLEASE DE-CLOG the drains in the bathrooms!!

Will stay again in September, hope drains are cleared by then!!!!!!!

26/06/13 | Link | Rating: 4.0
83. Al R.
Work for a stage line,,brought in over 100 people to this establishment, charged us 50.00 to park a bus , not even on their property....charges 25.00 to park in a handicapp parking slot,,are you kidding me....order two rooms 4 hours before we arrived, had to cancel one,,was told by the bleeding heart at the counter that they had to charge us for cancelling one room,,wow again i just brought you 100 people,told me i would have to give the two days notice,,,probably the most stupid thing i heard come out of a persons mouth..never bring anyone one back to this rip joint,,i will always tell my guest to look somewhere else.

21/11/14 | Link | Rating: 1.0
84. Mia N.
We stayed here for one night, our last night for our week's stay in San Diego.  I have the Hilton honors credit card so it was a free night. The rooms are 2 room suites so very spacious for families and a good deal since you can eat a huge and heavy breakfast and just go really light and cheap for lunch elsewhere.

I don't like the lobbies of Embassy Suites hotels, but for such big rooms you can overlook the aesthetics.  The location is good because it's across from the mall, which might possibly one of the most beautiful outdoor malls I have ever seen in my life, but there is no view of anything.  

After having stayed at Hotel Del for 5 days it's hard to give this place 4 stars.  It was meant just to sleep and bathe in.

31/07/13 | Link | Rating: 3.0
85. Melissa M.
Our first stay here and it has been wonderful! The staff are attentive and friendly. Complimentary breakfast was great! They have omlets made to order, bacon, sausage, pancakes...etc! A nice shopping center is located right across the street, as well as many eateries. The indoor pool was a hit with my kids as well as the spacious clean rooms. Will definitely stay here again!

29/03/14 | Link | Rating: 5.0
86. Sara Y.
Pros:
Complimentary breakfast buffet is great! I've stayed at hotels where they give you the continential breakfast-coffee, pastries, fruit. It sucks! But this place has an omelette station, pastries, buffet (eggs, bacon, sausage, pancakes), fruit, coffee, and juice. I definitely filled up on it!
Rooms were comfortable and spacious. Our room came with 2 full size beds and a separate room that had a desk and sofa.
Check in and out was quick and efficient.
Complimentary Happy Hour at the bar from 5-7pm with free wine, mixed drinks, and snacks! Sure it was low quality wine and alcohol but oh well.
Good prices on rooms. We paid $167 but split within 3 people.

Cons:
Parking is $20 a day and you need to swipe your room key to get in and out. Parking structure is small and cramped!
Shower pressure is really low! It took me forever to take a shower!
Refrigerator is in the middle of the room in the closet. Very awkward to get to.

Overall not a bad stay. It was close to our cycling event and convenient. Price was very affordable split within 3 people for one room. Not the nicest hotel but decent for the price.

27/10/12 | Link | Rating: 3.0
87. Bill B.
very nice Hotel, rooms were great, breakfast was really good, enjoyed happy hour. Danielle at the front desk was very nice and helpful. Only drawback is the parking. The $22 a day fee is outrageous. Plus there was no where to park. We had to park 2 blocks away on the street.
They have to fix the parking situation.

23/06/14 | Link | Rating: 4.0
88. Leonor C.
I've stayed at other Embassy Suites before and have always enjoyed my stay. This one seemed to be the place to take kids at. I get that it's family friendly and all, but there was just too many kids. The elevators took forever because kids were riding them up and down. I didn't like the fact that I had to pay for parking. I'm already paying to stay there and now I have to pay 20 bucks a night too? Their free breakfast is good, they do have a made to order omelettes, eggs, bacon, panckes, ect. The room was nice and large. Next time I'm in the La Jolla area, I'm going to stay elsewhere.

09/08/13 | Link | Rating: 2.0
89. G. Stephen S.
Just got back from a one-night stay at the Embassy Suites in La Jolla, CA.  From the start, this was just one problem after another. The front desk person, Roxanne, was not pleasant from the moment we stepped up. It was 2pm, on a Sunday, and we wanted to see if we could check in. There are ways to convey no twin bed rooms are available, instead of "check in is at 4pm, and no rooms like you want are ready". We got her to change the reservation to a king room (insert "SIGH" here), went up to the room, and found our A/C was so loud, one would have trouble sleeping at night. We immediately called the front desk asking to switch rooms, and instead of a courteous "sure, we can do that, and what's the problem we need to address in that room?" we instead got, "yeah, ok, did you touch anything in the room yet?"  
This morning at 9am, we arrived for breakfast that's included with every room. Surprised to find the area was shutting down and breakfast was over, despite Roxanne's response to my direct question at check in of "how late is breakfast served tomorrow?" and her reply of 1030am. Evidently she told this to a lot of families, all who were arriving like us at 9am! Needless to say we all were unhappy.  The only reason we're giving the hotel a three star rating is that ONE EMPLOYEE, a cook named Cressilito (call me "Lito"), came to our aid and quickly made egg and cheese omelettes behind the closed doors for my wife and I, along with another couple. He added bacon, sausage and potatoes on top without being asked.  He truly stepped up and represented the Quality of Hilton unlike the others we came across this weekend. Kudos!
Last, as a tip for travelers, they charge an outrageous $22 to park in their garage. Right across the street is a mall with free parking, plus there are areas in the back without signage you can park in as well for free. Save the money!

22/09/14 | Link | Rating: 3.0
90. Jake V.
Nice rooms. Nice hotel. Great seating area for the complementary breakfast and managers receptions. Breakfast includes fresh fruit, eggs, sausage, pancakes, cereal, the usual. The made to order omelets were the star attraction for breakfast. Get there early as the line can get long. The managers reception had small snacks, nothing worthy of a meal. Wine or beer and the kid's favorite Shirley Temple. Got the kids eat free special which included free parking, but the "kids eat free" part was definitely not worth it.  You have to eat at indulge restaurant which is overpriced, the catch is you have to order 2 "adult" entrees that can cost around $30 a dish and 2 drinks to qualify for the "kids eat free." Perfect distance from the UTC mall in La Jolla, you can walk there if you'd like.

28/04/14 | Link | Rating: 3.0
91. Sunny S.
I recently stayed at this hotel during my girls' ice skating competition. The rooms were very nice and the hotel is very kid friendly.  Most importantly to me though, they have a very honest housekeeping department! I left my diamond engagement ring on the sink counter when we checked out. I didn't notice until a few hours later, but we were already home (Long Beach, CA). I called them right away in a panic to let them know to look for it, and when I called back at about 6pm they had found it! They put it in a Fedex envelope, and I had it 2 days later. I was so relieved!!!!!!!

14/08/14 | Link | Rating: 5.0
92. Noosh R.
We stayed here in September for 5 nights.  It was the first vacation we have taken together as a family, my son was 5 months old at the time.  I have read some of the reviews complaining about too many kids running around.  Well, this turned out perfect for us because guess what?? We have a kid!

The reason we chose to stay at the Embassy Suites in the first place is because the room is basically cut into  2 rooms.  This means you can put your kid to sleep, close the door to have privacy and the bathroom on your own side.  Free breakfast made to order.  I found the staff to be very pleasant and were eager to make you anything the way you liked it.  Free happy hour...the HH had healthy options for snacks like carrots, celery and hummus.  

There is a beautiful outdoor mall right across the street that I found so convenient to walk around.  This hotel is about 15 minutes away from the Del Mar Beach.

04/10/13 | Link | Rating: 5.0
93. Joanna S.
Great hotel to stay at. Not only is it a suite with a refrigerator, water, coffee maker, sofa and a clean well sized bathroom, theere are happy hours daily starting from 530pm and free breakfasts!
Can't go wrong with Embassy suites. It's close to Torrey Pines for a nice hike, close to la jolla downtown, and close to companies and freeways for easy access. Not to mention, it's right across from the UTC mall which has a ton of stuff in it. PF Chang's is also a 5 second walk from the hotel, if you want something easy.

I wish they had free parking and free wifi, but, they don't. Those are the only two flaws.

09/04/13 | Link | Rating: 4.0
94. Janice T.
Nice business hotel in La Jolla and near UCSD.

The complimentary breakfast was fantastic. In addition, the omelette station with made-to-order requests, made the day start out even better. Lots of breakfast choices.

The hotel also provided Happy Hour times. The HH hours which included free alcoholic drinks and free bar treats (pretzels, salsa, and popcorn.

This embassy suite hotel also had a beautiful atrium with koi fishes and lots of posh lounge seating. It gave a very zen appeal.

And across the street was a fabulous outdoor WestField mall. Perfect for weekend shopping or an evening stroll.

Only minor dislike of this hotel was self-parking was $20/day. I thought that was a bit pricey for having to park it yourself. And they wanted to charge $10/device/day for wifi. I thought we were into free wifi now. I guess not.

Overall, it was fun experience. I really enjoyed all the hotel accommodations, location, and zen relaxing environment. I would return if needing to work near that area again.

13/12/13 | Link | Rating: 4.0
95. Jessica N.
Great hotel for the price when staying in the area. They treat you well and there's usually no check in line which I hate! The beds are always clean and nice but the parking is expensive!

25/09/14 | Link | Rating: 5.0
96. Jon B.
Made reservations and pre-paid for stay. Hotel was over booked and turned me away.

30/09/14 | Link | Rating: 1.0
97. Martha M.
I think that the location of this hotel is ideal!  the shopping center across the street has amazing shops, like Pottery Barn, Express, Banana Republic amongst others.  The hotel is clean and the beds are comfortable.  The only complaints I have are; we requested extra pillows and were told that they were all out :(  bummer... Also, with the hotel being in San Diego, which has beautiful weather most of the time, I was dissappointed that the pool is indoors...with a big crowd of children in there, it got extremely loud!  I do, however, appreciate the fact that the pool is open from 6 am- midnight!  which is wonderful.  Parking is expensive also!  at $20 per night.  
We enjoyed the complementary buffet style breakfast and the complementary drinks between 5-7:30.  Everyone was friendly and the rooms are all suites with a kitchenette and living room with a pull-out sofa bed.  Overall, I would definitely stay here again :)

03/06/14 | Link | Rating: 4.0
98. Nina N.
Great location! Excellent staff. I have stayed here several times when my mom gets a suite for her bi-yearly company meetings in La Jolla.

They offer and make your own omelette, eggs, sausage, fruit, bagel... Basically you name it complementary breakfast and best of all a complementary happy hour every day.

The rooms are spacious and come with King size beds as well as doors to separate the living room area with another queen size couch to bed apparatus.

30/01/14 | Link | Rating: 5.0
99. HM D.
Park elsewhere parking is very expensive there!!  Outside of the pricey parking, the place is off the hook!

16/09/14 | Link | Rating: 4.0
100. Pat T.
We've been staying at embassy suites all the time every where we go.  The receptionists here , this location, are not very nice at all!  Her face and tone tells that either she doesn't like me or don't wanna work here.  We called for extra pillows and towels,  the answer was, "let me see if they have them! "
Seriously,  we paid $250 a night,  we don't expect to see this kind of customers service.  Next time if we're in this area,  We're so sure won't be back to this location again.

09/08/14 | Link | Rating: 2.0
101. Richard W.
Thought the price was too good to be true
$22 @ night to park
11.95 for internet
Charge for breakfast
The "free" evening appetizers and drinks are not worth staying.
Nothing to do with the staff, they are great.
Do yourself a favor and shop for an all inclusive amenity hotel, this is robbery

24/11/14 | Link | Rating: 1.0
102. Vardan P.
At first I was very excited to have reserved at the embassy suites, but when we got there it was a different story. I requested an early check in on Sat because we had a race track event to make. The hotel did not have our room ready for early check in which meant we had to change clothes in the bathroom and leave to make it to the races. When we finally went to our room it was nice, the room was clean the sheets were comfortable and clean and the room overall great. However the front staff needs a bit help and more drive to get the customers what they need.

04/08/14 | Link | Rating: 4.0
103. Jennifer A.
We had such a great time the first time we checked in we had to come back. The rooms are a nice space with a seperate living room and living room. Complimentary breakfast not like other places  but omelette station and a lot more. Manager special has complimentary beer, wine and mixed drinks! Really enjoyed our stay and will be coming back soon.

11/11/14 | Link | Rating: 5.0
104. Michelle R.
We have spent over a week here, and although the staff is friendly, the front desk is ALWAYS understaffed.  You're usually stuck behind some tourist asking 1,543 questions when all you need is an extra room key.  

The free breakfast is great, you can pick from made to order omelets, bagels, yogurt, cereal, pancakes, etc.  
Room service is decent, but as expected WAY overpriced.  Food portions are small.
The $22/day parking is ridiculous.  There is no elevator, so I'm not quite sure how they justified charging such a premium.  Take advantage of curbside drop off/pick up unless you're ok with lugging your belongings up and down 3 flights of stairs and working on your forearms.
The lounge is beautifully decorated and has a nice Koi fish pond running through it, fun for the kids.
Cocktail hour should be renamed "Dollar Snack Hour"- I get it, it's free but save that money and take it off our parking.  They offer chips, pretzels, snack mix and popcorn with free booze.
The cable in our room was hit or miss.  Somehow the TV would pixilate every 10 minutes so mid program, you'd have to make up the script on your own.  
Overall It was a decent place, but nothing I'd be glad to come back to.

10/07/14 | Link | Rating: 2.0
105. James T.
Checked out my friends' room. It was for a whole family (5 people) had a normal suite, with a nice, comfortable size, awesome view upon entering (huge vertical 360 view), overall pretty nice hotel .. and they're VERY quick with room service. Asked for 1 towel, and less than 2 minutes later - BAM!.. got 2.

10/09/13 | Link | Rating: 4.0
106. Stuart K.
I cannot begin to tell you how frustrating the reservation process was for us.  I had a 3 night reservation confirmed months ago.  Just before the visit there, I received a 1 day confirmation, a different 2 day confirmation, etc.  Communicating back and forth became even more confusing and upsetting.

28/10/14 | Link | Rating: 2.0
107. Frank M.
Comfortable rooms good service, I approve!    It's right across the street from a Westfield Mall so food and shopping is in walking distance.

***DONT PAY $22 FOR PARKING!!****

This is my major gripe with this place.  It costs less to park at the airport than it does at the Embassy Suites.... That's just downright ludicrous. There is plenty of FREE street parking along Executive Dr.  Don't waste your money on their frivolous parking charges.

31/05/14 | Link | Rating: 3.0
108. Ann G.
PLACE IS descent, and needs a little updating, especially if you're paying $260. Per night for suite, but the employee's are nice and deceptive to your needs.They have full blown hot breakfast and its just not continental. Hot buffet breakfast for free!!  If you want omelet and bacon or fresh pancakes that's also available you can get in line to have the chef make your omelet. They also have free happy hour between 5-7. This location is next door to pF chang, and across the mall. Beware parking is not free, is $22 per day, I guess to make up for the few breakfast. Another beware, get up really for breakfast to beat the crowd otherwise you won't have utensils to eat your food. The kitchen was under staff that the can't keep up stacking the food and stacking the utensils. OTHERWISE, THE WHOLE EXPERIENCE is GOOD

12/07/14 | Link | Rating: 3.0
109. James S.
I have stayed here for biz trips more times than I can count. It's been a home base of sorts for me in San Diego. And I keep returning. Although the decor is a bit dated and could use a refresh, the place is clean enough and quiet enough to make the cut. Location next to the UTC mall can't be beat. Nice breakfast, free booze in the evenings. God, what more do you need....

Other than a refresh on the decor.

16/03/14 | Link | Rating: 4.0
110. Jc J.
Embassy Suites hotels are my home away from home hotels.
Things I look for? clean, no mold and noise level.
Was on business in the San Diego area and stayed 4 days.
check in was fast and friendly staff A++
I love the sitting area and bedroom setting. love to work in the sitting area.
The wifi is super slow and you guys have to do something about it. the TV remote was not working, the study lamp was not working and Im sure that the room was not vaccum cleaned daily. the carpet was clean, love the beds, the airco had a ticking noise. why are these things not checked after a guests leaves??? we come here, work the whole day and want to have a good night rest. the parking is strange and small. got a nice bumper scratch. The guys from the breakfast area kept forgetting what you ordered.
please check the rooms!

02/04/14 | Link | Rating: 2.0
111. Monique P.
Shower handle was broken, almost cut myself trying to push it over! :(
Valet only - the guys tried really hard and did a great job but management should have helped them out!! A HUGE trailer truck was parked in the driveway and cars get jammed up! Clear the truck and create 2 lanes. 1 for valet ONLY and another one for arriving guests which would mean some effort and creativity on managements behalf. Not to mention keep your kids far back until car is ready.. You literally have a TOTAL TRAFFIC JAM OF CARS AND PEOPLE - VERY DANGEROUS, why hasn't anyone thought of this????? Breakfast AND the am staff at breakfast time - SUPERB, EXCELLENT!! People can sometimes be rude and it pushy for breakfast but the staff handles it with grace!!!!

21/07/14 | Link | Rating: 3.0
112. James L.
This is a great hotel for business.  It's located in La Jolla right off the 805 freeway.  The fact that it doesn't go too deep into La Jolla is huge because the traffic gets worse and worse as you get farther from the freeway.  It's close to UCSD and across the street from an upper-income mall (there's a Tesla dealership by Starbucks).

I'm a big fan of suites, as it favors space and if you're there for business, the workspace is convenient.  

The public common areas are spacious and relaxing (the Koi pond is a nice touch) and the complimentary breakfast is generous and decent as far as free hotel breakfasts go.  I recommend, if you have time, going out as there a lot of great restaurants to choose from (and I don't mean PF Changs and Indulge, which are conveniently next to the restaurant).

Parking is $20 a night, which I count as a negative towards the hotel but this is La Jolla, so that's probably as good as you're going to find it.  Anything cheaper (or free) as far as parking is going to cost you in convenience.

This hotel is a popular choice for conferences so you'll see a lot of suits and briefcases.

12/03/14 | Link | Rating: 4.0
113. Mya T.
Fabulous experience.  The room was great, it was clean, and it was exactly as described. The food was exceptionally better than anticipated.  The location is great for any attraction you may visit in the San Diego area.

10/04/14 | Link | Rating: 4.0
114. Robert C.
The room is okay. I'm upset that I book a deluxe king with romance package and had to wait on everything and didn't even recieve our slippers or robes.  We were supposed to recieve a desert and wine upon check in but we got to the room took a 3hr nap and then finally got it.  The breakfast and drinks at reception are fine. Only other gripe is we got locked out of our room because the keys failed and the bathrooms do not have fans so the moisture builds up and looks kind of nasty.

01/09/14 | Link | Rating: 3.0
115. Dei B.
I used to choose embassy suites over any other hotels because of their all-suites rooms, free breakfast, cleanliness and usually pretty good customer service..

This place fell short on all of the mentioned above. As much as i was pleased we were able to check in early (thus 2 stars otherwise it would have been 1).. I was not very pleased with the front desk.. If you ask them a question regarding your bill they'll bite your head off! Not very helpful indeed! And I am being nice..

The room was adequate but most of the toiletries and other stuff were running out.. Is it because we were just staying for a night? We rationed the paper towel and toilet paper (we are a family of four)..

The breakfast.. Everything was always almost running out and they have only a fee selections unlike the other embassy suites..

29/06/14 | Link | Rating: 2.0
116. Noreen A.
Horrible! Horrible!

Over crowded, and understaffed. We stayed there three nights and our room was made up once at 3 pm. No linens, pillows, and blankets provided for the pull out. Continually had to ask for clean towels.  The "free" breakfast was a mad house with 45 minute wait, for everything including dishes and utensils. Spoke to one guest, he walked up 8 flights of stairs because of a twenty minute wait for the elevator.  Certainly not up to the Hilton standard.  Nice looking hotel but there is no service.

07/07/14 | Link | Rating: 1.0
117. Karmel G.
I had a GREAT experience at this hotel. I traveled with my 2 year old daughter from Los Angeles to San Diego to take her to the zoo and to enjoy Coronado. This hotel is conveniently situated in La Jolla which is a beautiful town and it's just minutes from the Cove. Embassy is VERY family oriented. They have a washer and dryer on the premises and water proof diapers for swimming in the indoor pool. The room was clean and spacious which my daughter loved and the shower was hot. The hotel offers complimentary wine/juice/snacks in the evening and a complimentary breakfast buffet in the morning. My daughter and I felt comfortable and I will definitely be back. There are reviews that mention not so favorable occurrences but listen, no establishment is going to be perfect. What I appreciated was that if there was something that I needed, like when my tv was going berserk, the maintenance man was at my door within 5 minutes to fix it and they offered me a free movie to compensate for it. This is an affordable, family friendly hotel and you get above and beyond what you pay for.

I've seen many comments about the parking but I've never stayed in a hotel that was less than $20 a day and considering the room price just shrug it off.

If you are in your early 20's and don't have kids and want to feel sexy I would not recommend this hotel because it's just not your demographic. I HEART THIS HOTEL!

09/03/15 | Link | Rating: 5.0
118. Mike B.
WOW! I can not express how amazing staying at this hotel was. The customer service here is second to none. They are always helpful and greeting you with a smile. The concierge was very helpful at pointing out places to shop, run, and places to visit.
Quick story. I was planning on proposing to my girlfriend in La Jolla. With ZERO romantic forethought or planning, I asked Julianna at the front desk for help or advise. While I was out popping the question, she and the staff went through and laid out flowers, strawberries, and wine. She even went so far as to lay rose peddles on the floor and in the shape of a heart on the bed! In the morning, they delivered mimosas and a cheese plate to our room. They went so far above and beyond what I could have imagined. (I tried taking the credit but my fiancee saw right through it). I have nothing but excellent things to say. They truly made a special occasion into an unforgettable experience. I will definitely be returning to stay at Embassy Suites at La Jolla!

11/02/15 | Link | Rating: 5.0
119. Vanessa L.
This hotel is gorgeous on the inside. I loved the room because it had a living room separate from the bedroom. I will definitely come here again! Also, the room service to dine in was really good! So they have fresh ingredients because my food was delicious! Until next time :)

16/01/15 | Link | Rating: 5.0
120. Nicholas S.
I always thought Embassy was a higher class of hotel. Sure, it's no Langham, but what you pay, you expect a certain quality.

1) Our reservation was for two king beds, only to be disappointed with one king and a  VERY small and uncomfortable pullout bed.

2) Since the place has twelve floors with only three working slow elevators (at the time this was written) leaving for the day--nay, just going downstairs for breakfast, a dip in the pool or to use the business center--is quite the commitment. F

3) This isn't necessarily a ding against the hotel, but should be considered before booking: kids. Kids everywhere. Your ears will ring with the squeal of little children when you exit. Regardless of the state of the elevators, but especially if they're this slow, there should be a stair option. Nope. The one flight of stairs lead outside to the back of the building. Besides its inconvenience, this would at least be doable...if the exit door wasn't blocked by crime tape. Really?!

19/10/14 | Link | Rating: 2.0
121. Amy B.
This is a great place for people with kids. The rooms are very big, the fridge and microwave are great, and there's an indoor pool, which is nice if there's inclement weather (I guess that's rare here, though). My kids would've liked the breakfast and happy hour as well. The staff tried hard to keep things clean and well-stocked, plus they were friendly in general.

However! As a business traveler who did not have my kids with me, and considering it was the week of the Fourth of July, I regretted staying here. As a business traveler, things I liked: there was wi-fi (slow and expensive), a big work area, was close to work, was close to shops in case I needed to get food or something.

Things I did not like:
Most of the things I didn't like had to do with the sheer number of families/vacation travelers/summer tourists infesting the place. Great for the hotel that business is good, but for unsuspecting (I should've suspected, in retrospect) people looking to get some work done or at least some quiet relaxation after work, this isn't the place (at least not in July).

The happy hour was a zoo. Watered-down or just really terrible booze that was undrinkable. I'm not that picky, either. Huge, huge platters of ... celery sticks. Last I checked, not a single person in the entire world wants to eat a celery stick, even if it's free. Yes, it was nice they had an open bar and the bartender was very nice, but as I said, the booze wasn't worth standing in line. For kids, there was soda and on the weekends, a popcorn machine. During the week, goldfish and pretzels (plus the celery!) were offered.

The breakfast was a HUGE zoo. You'd think these people had never eaten in their lives. Just plate upon heaped plate of food, cleaning out the hot buffet about 3 minutes (or 30 seconds) after it was restocked. The staff (food staff) was excellent at refilling things and clearing tables as quickly as they could, but there were just so many ravenous families with a million children swarming about, eating everything in sight. The cooked-to-order food looked good, but the line was very long. Again, not the hotel's fault, really.

They charge for wi-fi. What? It was $12 a night. Yes, for multiple devices, and they have free wi-fi in the lobby (if you ask for the password) plus a business center, but that's a lot for wi-fi. If you're an AT&T customer, it's free, and since we are, that was OK.

They charge for parking. It was $22 a night. To be honest, it never occurred to me to park offsite and walk in... but a lot of people were doing that. I imagine the mall and the surrounding neighborhoods aren't huge fans of that. And there were no elevators in the garage. Dragging my 40-lb duffle up the ramp to level 4 was torture.

It was really loud. Not only do you get noise from below, in the common area where they often have big groups of people for a party or conference, but there were kids running up and down the halls. And whenever the air conditioning kicked on, I had to just turn off whatever I was trying to listen to - it was that loud.

Every morning, waiting for the elevator was endless. When a car finally arrived, the doors would open to reveal an over-capacity crowd of families with their stuffed Sea World memorabilia clutched in their fists. But you still had to board the elevator because if you didn't, who knew when the next one would come.

The staff was generally fine. The front desk did lock me out of my room, which caused me some panic, and they didn't apologize or explain when I dragged all my stuff back down to the lobby.

Overall, I wouldn't stay here again unless it was completely off-season and midweek or if i had my kids with me.

04/07/14 | Link | Rating: 2.0
122. Danette C.
I just  returned from staying here this past weekend with two friends. We had a great time and loved the hotel! Our check-in was easy and flawless. We got to the hotel at around 10:00pm. I forget the name of the guy that checked me in, but he was real cool.

Our room was the size of my one bedroom apt. The bed in the master was VERY comfortable. However, the pull out bed almost killed my back! I wish they would put a mattress pad on there or SOMETHING! There is a bar that goes right across the upper part of your back and it damn near digs into your spine. I slept on it the first night. The second night, my homeboy slept on it and he said it was so bad that he finally just got on the floor.

All in all, we loved our room. But what we loved the most was their free breakfast. That was, by far, the best free hotel breakfast we have ever had! It was great! We didn't really deal with major lines because it starts at 7am on the weekends and we were down there each morning by 7:30.

Their cleaning staff is great. We always saw someone down in the lobby cleaning the common areas. It was spotless!

We ate at their restaurant, Indulge, Saturday night. There were very few people in there. Between the 3 of us, we had the tomato basil soup, cheeseburger, spicy chicken wings, french fries, carrot cake and chef salad.

The chef salad was good. My chicken wings were very good and not too spicy, which I like. The carrot cake was very good. The french fries were just OK. My homeboy and I decided the tomato basil soup was some of the best we've had. I ordered a ginger ale...it tasted more like a flat coke. My homeboy hated his cheeseburger. He said it wasn't seasoned and it was dry. But overall, we enjoyed eating in there.

Over the course of the weekend, our two biggest gripes were the $11.95 wifi and the parking. It's $22 for self parking but the thing that got us was the layout of the parking garage. From what we found, every outlet was stairs. So if you have a lot of bags, it's an inconvenience.

We liked the area. It's kind of away from all of the normal places I tend to visit when I come to San Diego like...Old Town and Seaport Village...BUT we were very close to the freeway and were able to get everywhere within minutes.

Our last morning there, we walked over to the mall across the street which is Westfield UTC. Everything was closed that early except Starbucks. It was nice sitting over there in their open air mall and having a peaceful coffee on a lovely morning.

20/10/14 | Link | Rating: 4.0
123. Lucky L.
My family and friends have stayed at this Embassy Suites several times.  The location has great adjacency to the places that we visit.  

The rooms are the basic Embassy Suites layout; albeit smaller and a bit dated.

The front desk is usually understaffed and the lines for breakfast are very long and cafeteria like.  

With all that being said, it was still a convenient hotel to spend a couple of nights whilst visiting the SoCal friends.

On September 30, 2014, I received an email from Hilton Honors promoting rooms at $109 with reduced rate parking of $10 per night.  I promptly called to reserve a couple of rooms for any day during the promotion period from October 2-December 31, 2014.  I was advised during two separate phone calls, that there was not a single room available at the promotional rate; for the entire period of the offer!  

I am saddened to be mislead by the promotions from Hilton Honors...shameful practice!  Proceed with caution when being enticed by Hilton/Embassy Suites promotional offers!

02/10/14 | Link | Rating: 1.0
124. Tracy M.
The hotel is okay, but the WiFi sucks.  They overcharge for it's slow, and you lose your connection every 5 minutes.  The management should really do something about this - inexcusable at a business hotel.

18/03/15 | Link | Rating: 2.0
125. Walt C.
Review based on 4 night stay on 9th floor:

PROS:

+ very family friendly
  + free cook to order breakfast
  + pool
  + spacious room
  + Luanne at concierge desk was very helpful with tickets for our family activities. Seaworld and San Diego Zoo Safari Park (5 Stars!!)

CONS:
- $22/night parking. Very tight parking garage that has one lane for two way traffic.
(Park across street at mall for free, though did get a warning ticket in the last night regarding no overnight parking)
- 3 of 4 elevators were in service and are very slow due to high use/traffic

Will definitely stay here again on next family trip!

14/10/14 | Link | Rating: 4.0
126. Jannet C.
Stellar service Embassy!

I was really impressed with the degree of hospitality and professionalism at this hotel. The suite was very comfortable and large for my large family, the hotel was really beautiful, and ah!! Complimentary breakfast!!
The breakfast is very varied and actually pretty tasty. I really love the omelette station's service. Though they ran out of spinach the day before, when my sister (who had gone with me the past day) went back the following day, they remembered us and gave us spinach in our omelette! That kind of memory just makes a person feel pretty special.
I would definitely come back!

20/04/14 | Link | Rating: 5.0
127. Tamara P.
Our family stayed at this Embassy Suites hotel in La Jolla recently for some work and a little staycation, but sadly our experience was not relaxing at all.

We are Hilton Honors members, so we have definitely stayed at various Embassy Suites from time to time, but have had much better experiences at their many other locations.

Embassy Suites are normally a popular choice for families and business people because of their larger rooms, spacious center common area atrium with lots of greenery and many times a koi pond and waterfall, complimentary evening reception with beverages and snacks as well as one of the more extensive complimentary breakfasts, which includes a cooked-to-order omelette along with many other hot or cold items.

This branch provided all of those great amenities as well as a large comfortable king-sized bed and great water pressure from their large shower head, which is always appreciated.  Regretfully the bad outnumbered the good starting from not having a good night's rest hearing the constant noise from neighboring guests to the non-stop elevator noise with the opening and closing and whizzing.  Then the morning began with the hoards of people pushing at their various breakfast stations Sunday to the masses of people waiting to go on and off one of three elevators since the fourth was out of commission.  The constant alarm sound beeping from the fourth elevator the the workers all seemed oblivious to, just added to the lovely cattle call ambiance at breakfast.  Then after breakfast it was off to their indoor pool that was constructed terribly with its acoustics causing the obnoxious children's screams and shouts to accentuate twofold.  Our family hesitantly got in watching a few families arrive moments later electing not to hang out at the pool because of the older boys making it so crazy and not child friendly for the little ones.  Thankfully things like that don't affect my small four-year-old, so we stayed for a little bit until the racket became too much for us parents to bear.  It was hard to get much work done in our suite with the extremely slow to non-working wi-fi.  Not sure if it was because we were on one of their higher Hilton Honors floor levels, which really shouldn't make a difference, but it seemed to have.

I'm sure that the start or end of Spring Break for some kids had something to do with the hoards of people, but I'm definitely going to think twice the next time we're considering staying at an Embassy Suites Hotel.

#29 / 100
Yelp 100 Review Challenge 2014

26/03/14 | Link | Rating: 2.0
128. Anna R.
I am updating my review to address Managers response to our review. Thank you for addressing our concerns. As previously stated the staff was good. The quality of the room seemed sub par but the location is great and the external areas such as the pool, lobby and main entrance are all well maintained and esthetically pleasing. This location is recommend because management cares about customers and will rectify any issues.

11/12/14 | Link | Rating: 4.0
129. Tim C.
Currently we are staying here for my cousins graduation.

Honestly, I've seen way better hotels. And by the way.. what's wrong with the ceilings? It looks like it's under construction or something.

But besides the crappy look, the service is great. The TV inside our room was not working, neither the toilet. We called the service and they came after 2 mins and needed another 2 mins to fix it all.
And then they have free healty appetizer like carots and celery with dip for you in the lobby to eat. That comes with coffee, milk, juices and other alcoholic drinks you can get for free.

15/06/14 | Link | Rating: 3.0
130. Vicky K.
I always love staying with Embassy and this location closest to UCSD is no exception. Free breakfast and free happy hour (5:30-7:30pm) everyday. There is a P.F. Changs right next door and the Westfield across the street.

The only down side is that parking is not free. This doesn't make a lot of sense to me but parking is around $20/day. So if you are just visiting or if you don't want to pay for parking you will need to find street parking or park at the mall and walk over.

14/06/14 | Link | Rating: 4.0
131. Jan T.
We were drawn to this hotel because it was a No Smoking and No Pets hotel.

Since I have asthma, I had an additional requirement, I also needed a room with No Fragrance.

The manager kindly helped me obtain a standard room that was cleaned with no fragrance cleaners.  We can't thank him enough for a his help!

Please be aware that their Pure Rooms, that are "allergy-free" were a problem because the air handler emits tea tree oil.  Such irritants are not suitable for people with lung problems.

I would like to see them continue allergy free rooms WITHOUT tea tree oil, but with the addition of HEPA air cleaners in the allergy free rooms.

All in all, it was a comfortable hotel with a great staff!  

We only have one negative comment and that is that the smell of bacon came wafting into our room about 4:30 or 4:45 in the morning.  It would be best if exhaust fans could remove the greasy smell before it gets into the hotel.

04/04/15 | Link | Rating: 4.0
132. Sylvan L.
Have some time since we're storm delayed so thought I would start off with a quick first impression. We book a lot through hotwire whenever we travel so we're used to getting treated like second class citizens but when I had to notify Embassy we'd be a day late for our check in Nathan treated me with real concern, ensured me our check in would be completed ahead of our arrival and notes would be made on our file for staff tomorrow.

This may not sound like a big deal but sometimes a sense of empathy and a well wish that we arrive there safely can really brighten an otherwise frustrating day.

Looking forward to our stay when we finally arrive!

06/02/15 | Link | Rating: 5.0
133. Alex M.
Great breakfast. Great price. Great beds. Great location. Great views.
Nice reception (unbeatable FREE drinks buffet). Nice indoor pool and outdoor spa.
The price was under $100, for a suite that's actually 2 rooms, also great.

Taking 1 star off because they charge $22 for parking. No big deal considering breakfast is free, but feels like a squeeze. Uncool. Parking should be free.

18/12/14 | Link | Rating: 4.0
134. Jason G.
Great stay!  We stayed two nights on a mini vacation. The room was nice and updated. Loved the free happy hour and breakfast. We ordered pizza from the restaurant our last night there, it was good and a good price. The only thing negative I have to say is that the koi pond, while beautiful, made the hotel have a fishy smell. My daughter said it smelled like tadpoles. I would recommend staying here.

20/04/15 | Link | Rating: 4.0
135. Charles B.
I love the practice of a complimentary breakfast and the manager's reception in the evening. Our room was pretty good
and the suite set up is an ideal accommodation for my big family.

What rocked the additional star from me was their customer service. There was an issue with our room and the management team made it right and then some. Job well done Embassy.

We will be back!

18/10/14 | Link | Rating: 5.0
136. Kathryn L.
We enjoyed our week-long stay; even though we arrived at 5am after driving a red-eye, the dude at the front desk was very nice and accommodating.  I do have to say that I don't understand why the place doesn't have suites with double queen size beds.  The suites with two beds, they call "double beds" - but they don't write that they're full, not queen size.  I also was a little disappointed because the rooms are smaller than expected.  Still, it comfortably fit 3 adults, my two toddlers, and newborn (we requested a pack n' play).  

I do have a few gripes; one is that when our rooms were turned down, they probably could have done a better job...like wiping down counters, putting cushions back for the already-put-away sofa bed, and vacuuming; after all, after a week stay, it could definitely have used some vacuuming.  At least our towels were replenished every day and our trash was taken out.  Another thing is the $22 parking; if you decide to use the hotel's garage parking, you have to pay $22 and they give you this card to get in and out.  That's a little annoying.

We did take full advantage of the complimentary breakfast.  They make omelettes (or plain eggs the way you want it) to order...as many as you'd like...and give you egg white options.  We did this almost every day.  They've also got yogurt, fresh fruit, variety of fruit juices, coffee, tea, variety of breads to toast, pastries, oatmeal, cereal, pancakes, sausage, hash browns, and bacon.  Not amazing, but more than decent and helps to start the day full and satisfied.  This was really convenient, especially because you can bring breakfast up to your room if you're family is still asleep (it's served 6:30-9:30 M-F, and 7:30-10:30 on weekends).  

So, overall I give the hotel 3 stars, but an extra star because Marissa at the guest services podium was SUPER NICE and helpful.  She went out of her way to help us book discounted Legoland tickets for my family; she's warm, upbeat, friendly, and pretty knowledgeable about anything you need to know about the area or travel wise.  She was very kind to my kids and just an absolute pleasure.  There should be more people like her in the hospitality industry.

01/08/14 | Link | Rating: 4.0
137. Trina D.
My company had us stay at the Embassy Suites in La Jolla for our regional training.  Instead of driving down on Monday morning in traffic, I opted to stay on Sunday night which turned out to be the best decision ever.  I was also supposed to get free wifi with my corporate rate which my coworker did share with me since I wasn't given the password upon check-in.  Otherwise, you have to pay for wifi which isn't worth it on my floor.  The wifi connection kept going in and out so it was weak at best.  I was able to connect via my work laptop but connecting on my iPad was difficult to say the least.  

The Embassy Suites offers a complimentary breakfast to all guests as well as complimentary drinks during happy hour.  They have you swipe your room key to make sure you're a guest and every guest gets 2 keys.  Just remember to tip the staff since they work hard.  The breakfast reminds me of college dorm food.  There are juice and milk dispensers, cereal, oatmeal, danishes, bagels, toast, omelette station, yogurt, and coffee.  The omelette station can make you scrambled eggs if you don't want an omelette.  They also make pancakes too.  

Each room is a suite with a living area complete with desk, sofa (pull-out for extra guests), bathroom, private bedroom area, wet bar, 2 flat screen TVs, mini-fridge, Keurig machine and microwave.  We had a shuttle scheduled for us everyday to drive us from the Embassy Suites to our company campus.  Just remember to schedule with the front desk, otherwise you are on your own.  Parking in the hotel lot can be pricey but we had a negotiated corporate rate which brought it down significantly.  The front desk will give you a separate key card to access the garage.  While I was staying there, I took advantage of the gym which you have to enter through the indoor pool area.  There's a water cooler in there for you to refill your bottle should you choose.  They also have clean towels.  The gym is pretty standard and even comes with a separate flat screen TV.  Also, if you like them on Facebook, you get a free drink at Indulge Bar; just don't use it during happy hour since you get free drinks anyway.

Also, if you are a Hilton Honors Rewards member (free to sign up), the floor they will put you on should be level 10.  They will ask if you prefer a lower or higher floor and if you value your sanity, pick higher away from the elevators if possible.  The sounds and smells from the first floor carries up so you will be happier up higher.  You can thank me later.   3.5 stars rounded up.

29/07/14 | Link | Rating: 4.0
138. rajesh s.
Very nice hotel, top quality bed, linen, gr8 breakfast, amazing happy hour reception. Very friendly staff. Little challenge  and they will go extre mile to take care.

Highly recommend  it.

06/04/15 | Link | Rating: 5.0
139. Jenn W.
We are Embassy Suites fans - but this one just didn't cut it. We were tired after a bit of a drive from Phoenix and were greeted with a wretched parking situation. We entered the parking structure ($22/day) to find an incredibly small and narrow structure. Two cars could not easily pass one another (one traffic lane for two way traffic) and it took a lot of careful maneuvering for us to even park. At one point I had to get out of the car to direct my husband so he could get as close to the parked vehicles as possible just so one car could pass through so we could pass through. Fortunately, all the patrons were, albeit upset, pleasant. Additionally the parking garage has no elevators. We had to walk down the drive way with our suitcases and 2 small children and onto the road way to get into the hotel. Not the way to start the stay.

The check in staff was not particularly friendly but was efficient. We then headed to the elevators and found an incredibly long line! Agh! We waited 4 cycles of elevators before we were able to get one.

We also paid $12/day for internet - my husband and I both require it for work - and it was SLOOOOW! As we were doing work the internet would just drop and on a few occasions we were left unable to connect. It also only allows a certain number of devices to use the internet in the room which was fine except it kept telling us too many devices were connected but we only had 2 laptops using it. Internet is a big must for us as we travel and this was just unacceptable.

We got to the room which was clean yet dated. We requested a crib and it came quickly. The size of the room was great and the bed was relatively comfortable. One of the nights we utilized room service and that was fast and was pretty tasty (as far as room service goes). There are tons of restaurants and shops all around - and quick access to the major freeways.  

All that being said.....the parking structure, the parking price, the elevator situation, the internet, and the dated room were all enough to make us think that we would stay elsewhere during our next visit to San Diego.

21/10/14 | Link | Rating: 2.0
140. Alan Y.
Too many negatives.

(1) Screwy--and I'm talking seriously messed up--garage layout. Hey, at least they charge you $20+ a night.
(2) No lift in that same multi-level garage. Hae fun horsing your luggage down the stairs.
(3) No valets or bellhops in evidence
(4) Smell of bacon--and lots of kitchen noise--wakes you up at 5am, even on the 6th floor. So you lose an hour or two of sleep and then....
(5) Breakfast closes down hard at 9am. NINE????  Sheesh.
(6) Wifi is difficult to connect to, and costly. Gee people, here's an idea, why not just make it tough and expensive to turn the lights on, and really piss us off?

If you can get past these inconveniences, it's a normal 3-star property, i.e. rooms are comfortable, beds are fine etc. But overall it's not even close to what I expect from a Hilton property.

23/04/15 | Link | Rating: 1.0
141. Brandon Y.
Here are the reason why I gave this hotel 5 stars.  It's in LaJolla, free beer, and indoor pool, clean rooms, I got a deal for $159.00 a night, free breakfast.....not continental but full on breakfast!  Every hotel employee I have come in contact with has been pleasant and courteous, they have found a patron for life.

21/03/15 | Link | Rating: 5.0
142. Asha S.
This Embassy Suites is one of the newer ones I've stayed at. The interior seems a bit more modern and the bedrooms have relatively spacious living rooms.

I always like the Embassy Suites more than most of the hotel chains that offer a complimentary breakfast as a standard perk, because they offer a wider selection of breakfast items including a made-to-order omelette station.

Every Embassy Suites I've been to also features an indoor koi pond (usually with swans, which I don't recall seeing at this location) and a glass elevator... which the kiddos love.

I took my then-19 month old daughter swimming in the indoor heated pool and she had such a blast she didn't want to leave. The chlorine wasn't overwhelming and I especially appreciated the early/late pool hours and availability of balloons. I would've also liked to use the steam room (nice amenity!) but didn't get a chance.

Some major cons to keep in mind include the expensive cost of daily self-parking ($22/day) and the wi-fi.

20/02/15 | Link | Rating: 4.0
143. Nalki B.
The bed was comfortable. Other than that it's a pretty outdated hotel. It feels like you are in a big motel 6. The continental breakfast has a feel of a dinner or the McDonalds drive through. Not a quality place. It's a pretty sad place. The rooms are not quiet and you can hear the room next doors phone ring the walls are so paper thin.

21/05/15 | Link | Rating: 3.0
144. Melissa L.
Stayed here with my daughter's soccer team for a tournament in August of 2014.  I have stayed on many occasions at the Hyatt Regency down the street, but we decided to stay with the team and ended up regretting it.  

First, the parking situation was terrible.  When we arrived, we ended up parking in the very last spot, at the very top of the parking structure because that was the only spot left

Second,  there were very long waits at elevators.  I would have taken the stairs, but there were no stairs that we could access, all the way to our floor.  (Isn't that a fire hazard?)

Third,  the free breakfast, was a total zoo.  I don't think breakfast is worth it, if you have to endure those kinds of crowds.  Plus, it was just mass produced cafeteria style food.  Also, I saw kids throwing food into the fountains.

Fourth, the rooms were outdated.

Fifth, the bar had a limited selection of wine.

Years ago, I use to like Embassy Suites, but this place ensured I'm going to continue avoiding them.

27/02/15 | Link | Rating: 2.0
145. Peach N.
One of 4 hotels we stay when we come to San Diego 6 or more times a year. They have a good well organized breakfest.  Don't sneak in without your room key or you don't eat....LMAO!

Nice out door patio with heaters...cool mall right across the street you can walk to it.

P. F. Chang's in the same hotel parking one reason we love it here.  Mall....food....what else do does a girl need.  We'll go to the bar later than out to the patio.

03/04/15 | Link | Rating: 4.0
146. Aimee B.
Decent hotel with nice amenities just like most embassy suites. The front desk person was great and was able to get our 2 rooms side by side but we were on the second floor right above the breakfast area so it was super loud in the morning plus your view is that of the roof and vents so I'd ask for a higher floor next time.
The hubby is a Gold member so we got free internet otherwise it's a charge, but other than that and 2 bottles of water in a bag there wasn't much "perks" not like at Hiltons where they really take care of the gold hhonors members.
But we still got our money's worth on the free drinks at the manager's reception although the bartender "Butch" wasn't the friendliest guy after a few trips and tips he got a little nicer (or I a little tipsier) but the snacks were pretty lacking with just chips and salsa and carrots/celery and ranch being the only offerings. We've stayed at a lot of Embassy Suites and seen some that offer a lot more like cheese, fruit, crackers, hot items, nuts, chex mix, hummas, pita, etc. This one seems to be doing the bare minimum to meet the Hilton standards.  Same thing with breakfast, not a ton of variety and basic free hotel breakfast fare.
We did enjoy that the pool was open late and indoor for our little guy and there's a sauna which you never see in hotels these days. But we did see one weird thing  happen while my son and I used the pool the next morning was that there might be homeless people sneaking into the pool restrooms to shower! One woman came from the gate outside grabbed a towel and took a long shower tying up the bathroom so long I had to use the men's then she left the same way she came in from the parking lot, then a young man came in shortly after and did the same thing. I guess they need better key locks on their entrances.
Overall a great stay as usual at any embassy suites. Nothing really stands out but is a typical embassy suites which we love.

19/05/15 | Link | Rating: 4.0