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Fairfield Inn & Suites San Diego Old Town in San Diego, CA

Fairfield Inn & Suites San Diego Old Town in San Diego, CA

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Welcome to the Fairfield Inn & Suites by Marriott San Diego Old Town. Hidden away in Old Town San Diego, this gem of a hotel combines the charm of historic Old Town with the modern amenities and contemporary style you've come to expect from Marriott. Inspired by Spanish Mission style architecture, Fairfield Inn & Suites by Marriott San Diego Old Town, has been newly renovated and features refreshing accommodations and Marriott's renowned customer service. Ours is one of the unique hotels in Old Town San Diego which make you escape from reality and experience the city like never before.

 

Company Info:

Rating: 3.63

Address: 3900 Old Town Avenue, San Diego, CA, 92110

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    Comments (51):

    1. Susan L.
    Booked this hotel through SATO Travel for my son's USMC boot camp graduation.  Requested adjoining OR nearby rooms as we were traveling with a senior who has difficulty walking distances.  Also notified them that we would be a late check in coming through rush-hour L.A. traffic.  When we arrived, we were told that the hotel was booked, we were on the 3rd floor, a hallway and a breezeway apart.  One of the rooms we were given was a hearing-impaired room.  This meant the lights were difficult to manage and there was a "walk-in" all tile shower - extremely slippery and not suitable for our senior, obviously.  We inquired about other room arrangements and were told we couldn't move until the next day...nevermind.  Disappointed in Marriott with this hotel.  It was clean - that was about it.  Wouldn't recomment this, and wouldn't stay here again.

    15/08/12 | Link | Rating: 2.0
    2. Bruce R.
    Free wifi, free street parking, free empty fridge. Very convenient location. Clean. Helpful.

    09/07/12 | Link | Rating: 4.0
    3. Laura G.
    This hotel is a dump...They blame all their issues on the fact that they are renovating but the fact remains that they place you in moldy rott-smelling room or alternately in toxic acrylic laden paint fumey rooms. Also they are no longer a Holiday Inn so do not expect the service or comprehensive breakfast of one...The only positives about the hotel were that the room was always clean and that the shower had a nice massagey type shower head which made for a divine bathing experience 2 The hottub was nice and hot but not scaldy and 3 When I asked the front desk for info on how to get to the local beaches she printed up nice detailed directions.

    17/11/11 | Link | Rating: 2.0
    4. KP M.
    First hotel that I've stayed at that you can open the windows and get fresh air!!! Hallelujah!! No air conditioner buzz!! Comfortable beds and clean rooms. Nice flat screen. Easy walking distance to many nice restaurants. You have to pay for parking, but it's fairly reasonable.

    13/12/12 | Link | Rating: 5.0
    5. Renee M.
    The room was okay - clean, big, lots of space, fridge, microwave, big bathroom, free internet - no complaints on the room, and the night supervisor was very kind, but:

    1) When I first walked in the staff person at the front desk greeted me with a confused, "uh, can I help you?"

    2) I got locked out of my room and separated from all of my stuff for seven hours.  At around 11pm I left the room for a moment to run to the car.  When I returned the key would not open the door.  I went the front desk, first they made a new key, then another, then the supervisor came up, then they tried the master key.  They put me in another room until 6AM when the maintenance person came in.  What happened?  The automatic release on the deadbolt malfunctioned.  

    You know these doors, with the key cards - they have a deadbolt that automatically pops to the unlock position when you depress the door handle.  When I depressed the door handle, the deadbolt did not completely unlock.  I did not notice and shut the door behind me, because the deadbolt was stuck in the partially open position no one could get the door open again.  I had to wait seven hours for the maintenance person to show up in the morning.  Now this was mostly okay because really I just needed to sleep for those seven hours, but what if I had left an infant or my lifesaving medication in the room?

    I complained to the management, and they treated it as if I had done something wrong.  Although the maintenance person and I were able to repeat the mechanical failure, and it was clear that the door was not working properly, they kept saying that I locked the deadbolt after I opened it.  I corrected them, but they persisted.  I did not do something stupid to make the door lock behind me.  The door malfunctioned.  My insistence that they have a public safety and a liability issue did not sway them.  They did not take seriously that the door needs to be fixed prior to leasing the room again.  I don't know how to be more clear.

    The compensated half the cost of the room.  The money is not an issue - this was a work trip, I don't pay for it - but out of principle they should not have charged me anything.

    3) The person at the desk at check-out (this is prior to my heated conversation with the manager) was also very rude.

    I will not stay here again.  I will not recommend this hotel to co-workers.

    15/06/11 | Link | Rating: 1.0
    6. Jeff S.
    Me and the lady went down to SD for the weekend. We wanted to stay in Old Town, and decided to book 2 nights at the Mission Inn via Hotels.com . Well first we booked a Suite which showed it was available on the Hotels.com website, however when we called to confirm our reservation with the Mission Inn, they told us there was no Suite available. Eventually Hotels.com offered us a King room, and refunded the difference to our credit card. We settled for the King room and kept checking with the hotel as our arrival date came closer, and they confirmed our reservation for a King room each time. Well fast forward to the day we actually check-in at the front desk... The staff searches for our reservation and finds it, but it's the wrong room. The girl behind the desk tells us somebody went into the computer and changed our reservation (without our permission) from a King, to a 2 Full Bed room. Not wanting to wait for a King Room to become available, and knowing all the rooms were pretty much booked up, along with every other hotel in Old Town, we reluctantly accepted the room. To try and remedy the screwup, the girl gave us free nightly under-ground parking (A $14/per night value). So it eased our anger, slightly.

    The room we got was decent. It was good sized, clean, and we had nothing bad to say about it other than the old CRT style TV with a remote that didn't always work properly. It had a mini fridge, microwave, coffee maker with complimentary coffee/tea/cups. The bathroom/shower was larger than expected, and also clean, and came with complimentary soaps and body lotion, as well as a good amount of clean towels. The room had good cold A/C, and clean sheets on the comfy beds with ample pillows. Free WiFi, and crappy cable tv. No major complaints about the room.

    The keycards they gave us had some issues as they didn't always work correctly, for both our room door, and to access the underground parking garage.

    Overall, it's an ok hotel with average to rude customer service (depending on who you get when you go to the desk or call up). Clean rooms. And i recommend opting for the private underground parking as it will be next to impossible to find street parking every day (nevermind during the night) in Old Town. It's within a stone's throw of the main part of Old Town, so it makes for an easy walk to the shops, Mexican Restaurants, and the main town square. Good location, and extremely close to the 5 fwy.

    Only reason i didn't give this hotel 1 star is due to the clean room, comfy bed, pretty quiet stay, and the private underground parking.

    I recommend this hotel if you want to/need to stay in Old Town, just don't expect to be blown away by overwhelming Customer Service, it's quite the opposite actually! But hey, it's better than a Super 8 or Motel 6.

    01/08/11 | Link | Rating: 3.0
    7. Julia S.
    Wonderful hotel! My best friend Chris wanted to spend his Birthday weekend in San Diego, and left the planning to me since I'm apparently a good planner. I found this place through hotels.com and the price seemed right, so we booked it for March 23-25th. We got there a little earlier than the check in time, and they had a room available! The young man at the desk (Manuel I think?) was very helpful. We went up to our room, relaxed a bit then explored. The room was very clean, staff was helpful, room was nicely decorated, breakfast had some healthy options which was great!, and was overall a great experience. Would definitely stay here again. Highly recommended.
    If it helps any, we're all poor college kids and were able to afford our two nights stay no problem :-) We paid about $73/person for a basic room between 4 people.

    17/04/12 | Link | Rating: 4.0
    8. B G.
    Customer service, or lack thereof, earned them a one star for this visit. It is Fathers Day, and the one thing dad wants to do today is relax in the room and watch the final day of the US Open. The connection for that one station is out and the front desk personnel could not care less about resolving the issue. NBC is out on all of the televisions on the property.

    16/06/13 | Link | Rating: 1.0
    9. Amy M.
    Once Again, Great Experience!  Comfortable, Clean, Easy Access to Freeways, Beautiful..

    11/09/12 | Link | Rating: 5.0
    10. Adam D.
    This is great little hotel away from the hustle and bustle of the city. It close to everything but far away enough for some peace. The rooms and beds were both comfortable. It has easy access to the highway and only 5 minutes to the airport, however no noise of the airplanes of flying over. On our last night we arrived back late at the hotel wanted some ice cream from the front and the front desk person gave use 50% of our purchase. The only complaint was breakfast the eggs were not very good but they had other choices that made it pleasurable. You have the choice of paying $15 dollar a night for parking or parking on the side streets for free. We choose the side streets always found a parking spot even late at night. Just park in the areas that are not colored.

    05/08/13 | Link | Rating: 4.0
    11. Travelin- M.
    Nice location and staff but come here when the renovations are done if you mind dust and noise! Re-opening expected in Jan/Feb 2012!

    I choose the Old Mission Inn because I only spent a night in San Diego. After a long day of sightseeing I just wanted to drop off the car and walk to lovely Old Town to enjoy the evening. Although I knew about the renovations (pls see their website for updates) I found a bargain rate of $75 for the night (weekday) over hotelscombined.com .
    However, I didn't expect the renovations to be so comprehensive! After really insisting on the quietest room available I was facing the street with no window or patio door to open but was able to sleep until 8 am, without being disturbed by any noise. The staff was making efforts and kept guests updated with daily notes and invited them to their sister property's wine hour.

    Nevertheless, I highly recommend to wait until the redevelopment is done to really enjoy your stay at the Old Mission Inn. The hotel will belong to Marriott's Fairfield Inn and judging on the pictures I saw, interior and amenities would be upgraded. For the re-opening I hope that guests are able to all open windows and patio doors in the rooms, I guess this was only a damage precaution during my stay.

    Besides, the location is awesome! The Inn is far enough from the Interstate 5, which doesn't apply for hotels like the Western Inn, Courtyard by Marriott, and La Quinta Inn.
    One block away you are entering Old Town and its lovely restaurants, bars, shops, and the amazing Old Town Historic Park. If you need some information about the sights around check-out my webpage for a guided walk through the park.

    If you need recommendations for dinner try the Mexican fare at Miguel's Cocina, Cosmopolitan (at Cosmopolitan Hotel), and the two restaurants at the Park's north entrance at Bazaar del Mundo.

    + Friendly staff
    + Great location, within walking distance to all must-sees in Old Town
    + Not far by car to Point Loma, Mission Bay, Balboa Park, Gaslamp Quarter
    + Above average breakfast selection
    - Comprehensive renovations that go on until the beginning of 2012
    - No possibility to open windows or patio doors (maybe a damage precaution during renovations)

    15/11/11 | Link | Rating: 3.0
    12. Courtney C.
    Great hotel in old town sd within walking distance to everything.  Nice rooms, great service, and a reasonable price.  This is our go-to place in old town and we're always impressed.  The staff are especially great, and always make us appreciate giving this hotel business.

    02/06/13 | Link | Rating: 5.0
    13. Connie M.
    Very clean & nice hotel. The building is old  hence, "Old Town" but the hotel has done a great job at keeping the facility super clean & newer decor. Not bad for the location . Location is close to walk to all the Restaurant Happy hours but not too close that you can hear all the music & night time noise.

    23/03/13 | Link | Rating: 3.0
    14. Sandy E.
    My husband and I checked in on Christmas afternoon and the lady who checked us in was so welcoming! She greeted us with a smile as soon as we walked in. All day we had dealt with grumpy people everywhere we went (maybe because they had to work on Christmas day, I don't know.) But when we arrived she told us all the amenities and sent us off to our room. Very smooth check in.

    The rooms are newly renovated. Comfy beds, nice flat screen TV's, iPod dock, chair and ottoman. I loved the decor! We got a room with a balcony which was great.. The free breakfast was awesome as well.

    Sad we were only in town for one night this time but I definitely will stay here next time we come to San Diego.

    27/12/12 | Link | Rating: 5.0
    15. Chi T.
    Staying  here for our anniversary trip to San Diego. We have been here 3 days and are leaving tomorrow, but so far have been satisfied with everything.  This hotel is a block from the freeway and is so convenient to everything! It only takes 5 mins to get downtown, literally. It's 3 miles from the gaslamp and is across the street from The liquor store. What more could you ask for?  Old town is very cute and has neat shops, would recommend this place to anyone!

    24/12/12 | Link | Rating: 4.0
    16. Lisa N.
    Would stay here again! Newly renovated and spacious rooms. Nice layout when you first walk in and friendly staff. I like how they have a fireplace and lounging sofas! Free breakfast in the morning too! Great location one block up to downtown old town. Love it!

    02/05/12 | Link | Rating: 4.0
    17. Doug W.
    A very nice hotel, recently renovated. Supportive beds and updated furnishing. Spring a bit more for the courtyard rooms, which will provide you French doors that open onto a Juliet balcony. Conveniently located to Old Town San Diego and easy access to Interstate 5.

    08/06/13 | Link | Rating: 4.0
    18. Michelle P.
    This hotel was very nice, and updated with new furniture.  The room we had had a balcony that over looked the patio, pool, and fountain.  The location of this hotel was great, very close to Old Town.  The front desk was very pleasant, they let us check in earlier than the check in time.  There was not a lot of noise from other rooms, once in a while we heard little kids screaming but they were going into their hotel room near our room.  As soon as they went into their room, we didn't hear them anymore.  The room had a flat screen TV, with lots of stations to choose from.  There was a iPod dock, so if you do not have a iPhone 5 you can use it to charge your phone.  Free wifi was nice to have in the room.  The beds were very comfortable, with nice pillows.  We did have breakfast one day, and it was pretty good.  There were cereals, yogurts, fruit, waffles, breakfast sandwiches, toast, coffee, juices, pastries... I liked the fresh water pitchers that were in the lobby, that had slices of oranges and sliced apples.  We will stay here again, since we had such a great experience.

    27/02/13 | Link | Rating: 5.0
    19. Khristine L.
    So loud and noisy, it was impossible to sleep. Between the street noise, kids screaming in the hall, an air conditioner that sounds like a train, elevator doors clanging open and shut, and other doors slamming throughout the night, there was no hope of rest. While waiting in the lobby to ask for a quieter room, I over heard another guest complain about the loudest air conditioner on the west coast.  Well, three other guests waiting in line all chimed in agreement. "I guess there's no reason to change rooms if they are all that loud and annoying", she said, " I'll never stay here again!" Me either, sister!

    25/07/13 | Link | Rating: 1.0
    20. Ken R.
    Wonderful Hotel in Charming Old Town, central to the beach, downtown, and great party area in Old Town. The rooms are great and the service is so great it is untouchable. One of the staff named Michael Buehl was so service oriented and friendly he really made us feel almost like family, his interest in our stay annd ability to answer all of our questions was wonderful. Good times!!!

    30/07/12 | Link | Rating: 5.0
    21. Mike A.
    My wife and i loved it very comfortable bed, nice little balcony and very clean. within walking distance of all shops and restraurants

    10/09/12 | Link | Rating: 4.0
    22. Bree H.
    I have a few things to say about this Marriott, good and bad. The front desk service was impeccable for checking in. They were professional and courteous. Absolutely outstanding. Check in was easy. Check out was easier.

    Bare with me, this may sound a little negative, but I have become severely spoiled by other Marriotts.

    The $15 parking fee is a bust. You will be able to find street parking. The slots are too small underground, although you are paying for "privacy" and "safety" - I would have rather taken the risk.

    This is an older hotel that has been renovated. It was pretty on the first floor and continental breakfast was provided along with pitchers of water and nice open space.

    We stayed on the second floor and I didn't encounter any sound issues that can be common in hotels. I had a nice, restful sleep and the pillows were adequate and the mattress was comfortable. Rooms were clean, there were no hairs in my sheets.

    When I turned on the water for the tub, yellow water came out first. I don't know what this means, and I'm sure it's not necessarily a bad thing, but it grossed and creeped me out and I didn't feel clean all weekend.

    Otherwise, the bathroom was clean and in working order.

    The cleaning service was lackluster. They did not replace the ice bag, and did not provide any new towels despite the fact that we had placed some under the sink as denoted for when we needed "new towels".

    If you have two people to a room, you should provide two caffeinated coffees. Coffees were not replaced, either. It was inconvenient to have only one caffeinated and one decaf, and no one I know drinks decaf coffee (what is the point?!).

    It was VERY humid all weekend of Comic Con, and we had a faux french door setting that must be from the pre-renovations era. Well, it didn't open so at night we couldn't get the humidity out of the room.

    I purchased $150 worth of books from Comic Con. Given the humidity in the air, the pages of these books "warped" with what I can only describe as air-water damage. It won't kill me to own books that have been semi warped, but it was upsetting, because they were all signed by their authors and artists. I cried for a good 15 minutes. Call me crazy, but I don't have the income to have $150 worth of books ruined.

    I wish they had a better filtration system in their air, or at least had a dehumidifier available at the front desk. I think this is something they should seriously invest in.

    Other than that, I encountered no problems, I would stay here again if the area were sold out early, which is probably what will happen next year. But I would prefer to have a window I could open, and I will not buy anything until the last day, when I check out. I did think almost too far for the trolley, but I don't enjoy a good hike anywhere. I'm all about convenience. Wish they had a shuttle to the station.

    21/07/12 | Link | Rating: 3.0
    23. Steve J.
    I just stayed there on a Monday night because I was in town for business. It was clean, comfortable, quiet, conveniently located, and was very reasonably priced. WiFi worked very well and breakfast in the morning was very good with lots of choices. They have their own parking garage for a fee, but there was street parking right across the street.

    I walked a few blocks to the heart of Old Town to explore, had a nice Mexican dinner, a few beers, and watched part of Monday  night football at Old Town Mexican Cafe.

    The rooms were nicely furnished, there were PCs and a printer in the lobby where I could check in and print the airline boarding pass for the next day.

    i honestly could not have asked for anything more and all that at a very reasonable price. A 5-star value!

    18/09/13 | Link | Rating: 5.0
    24. Emily D.
    Great spot!  We're staying here now and have one night left (4 nights in total).  The staff is great, rooms very spacious and nicely decorated (w a fridge and microwave!), bfast is great and wi-fi throughout the building is a plus!  Location is perfect - walking distance to the old town transit centre and a stones throw away to all the Old Town restaurants and shops.  

    Only thing is that you can hear almost every step the people above you take.  We're on the second floor (there are 3), and the ppl above us are very noisy.  However, I'm sure the ppl below us are saying the same thing.  We almost feel like we're staying in an old creaky house.

    23/03/13 | Link | Rating: 4.0
    25. Debbie R.
    Located in the bathroom:

    ***
    HOSPITALITY PROMISE
    Making your stay a complete success is our goal.  Just let our Manager on Duty or front desk staff know if any part of your stay isn't satisfactory.  We promise to make it right or you won't pay for that part of your stay.
    ***

    My friends and I booked 2 rooms for the Rock n Roll San Diego marathon.  We chose this hotel over the Comfort Inn because it was cheaper and we THOUGHT we were reserved spaces on the shuttle to the race start line.  This slight, but major detail was confirmed in the reservation confirmation via email.

    Upon check-in, we discovered that Mission Inn Old Town had no record of the shuttle reservation and there were only two spots left.  We needed four. Unfortunately, the number listed on the reservation (619-299-7400) is shared with Comfort Inn - either there was a lack of communication between the two hotels, or Mission Inn refused to accept responsibility for the mistake. Either way, the front desk staff at Mission Inn were unconcerned with guest relations.  They made no moves to remedy the situation and overall had complete lack of hospitality.  The staff absolutely did not care we were dissatisfied.

    We also noticed 2 other guests with similar problems. Distraught, they approached the Comfort Inn and were offered a room at the same rate as the Mission Inn, plus shuttle reservations.  When they tried to cancel with Mission Inn, they were denied and had to settle staying at the most inhospitable hotel I've ever experienced.

    It's truly unfortunate the staff is so unwelcoming - the rooms were quite nice and comfortable, and the overall location seems convenient.  Gated underground parking is available for $14/day, otherwise you can try to find street parking (which may be difficult at night).  Rooms have a mini-fridge, coffee maker, and microwave.  Free wi-fi internet access is available as well.

    Spend your hard-earned money elsewhere.

    (hotel is formerly Holiday Inn Express Old Town)

    06/06/11 | Link | Rating: 2.0
    26. Megan B.
    This location did not feel like a Marriott. Very old accommodations. Nothing felt like it had ever been renovated before. It seemed difficult to find staff.

    13/09/13 | Link | Rating: 3.0
    27. Toby C.
    This hotel is located within walking distance of historic Old Town San Diego, but that isn't the only reason to stay here.  For starters, the rooms were very nice and the hotel staff was friendly and helpful.  Free wi-fi was definitely a bonus and we were able to find free street parking right in front of the building (they do have a parking garage for a daily fee if necessary).

    The fitness room was small, but adequate with a couple of treadmills, weights and other typical gym equipment.  It came in handy for a quick jog prior to heading out to whatever we had planned for the day.  The pool area looked nice and always seemed to have plenty of people lounging around, although I honestly never spent any time there myself.

    But the best part about this hotel is that you'll be centrally located with easy access (by car) to everything San Diego has to offer.  This includes the beaches, downtown (Gaslamp Quarter), Balboa Park, Sea World, Qualcomm Stadium and the North Park district, just to name a few nearby spots.  You really can't ask for much more than that.  

    Recommended.

    09/10/12 | Link | Rating: 5.0
    28. Dan K.
    I really enjoyed my time staying at the Fairfield Inn Old Town.  The rooms might not be overly luxurious, but the location is great and the service is outstanding (not to mention the free breakfast!).  You can't ask for much more in a hotel.  I'd stay here again.

    27/01/14 | Link | Rating: 4.0
    29. Steve H.
    Nice hotel
    Clean rooms
    Friendly staff
    free breakfast in the morning
    Perfect place in Old town San Diego for the price.

    13/04/13 | Link | Rating: 4.0
    30. John E.
    If you are going to MCRD graduation, this hotel is great.,  They run shuttles to the base, and know what you need.   Very helpful front desk staff.  Walk 2 blocks to Old Town, and could walk to MCRD ( took the shuttle instead ).   On the way back from graduation, the shuttle driver shook my sons hand and said " thank you for your service".

    09/08/14 | Link | Rating: 4.0
    31. A.J. S.
    This is an excellent hotel, we stayed here one night in San Diego before going to the zoo and I have to say that I was impressed, considering what we paid for the nights stay. The hotel was clean, it was very nicely appointed and the staff was good. I would totally stay here again if I were in San Diego.

    31/07/13 | Link | Rating: 4.0
    32. Robert G.
    Beautiful hotel for a last minute getaway to San Diego.  It was the only hotel that still had rooms available and wasn't charging over $300 for Memorial Weekend.  Very clean, nice Spanish decor, great staff and a decent breakfast that had it all.  Each room has a refrigerator and microwave included. Our room had a balcony with a perfect view of courtyard and pool.  It is right in the heart of Old Town so shops and restaurants are all within walking distance.  We walked to our favorite restaurant Casa Guadalajara.

    25/05/14 | Link | Rating: 5.0
    33. Jenny B.
    We stayed for the 4th of July holiday.  The room was very clean and quiet.  However, the keys didn't seem to work - either the key worked on the room and not on the outside gates or the other way around. We must have gone through 4 sets of keys.  The shampoo and conditioner bottles were tiny, and they only gave one per room.  We had to request more.  The soap was basic generic soap.  It should be nicer. The property is very nice.
    The breakfast is what I need to comment on.  I am a vegan.  I would have loved if the hotel offered a non-dairy milk, but they don't.  The fruit was previously frozen and watery and disgusting.  The tea choices sucked. The whole wheat bread was gross. I ended up not eating breakfast and had to go to a grocery store to buy food for the room.
    It was great, however, having the refrigerator and microwave in the room.
    I need to suggest to the management to offer a more veg-friendly breakfast.  Eggs and sausage are not something that I enjoy.

    07/07/14 | Link | Rating: 4.0
    34. c g.
    Average. Clean. Lousy breakfast but nice people. Good location. Too expensive for the value at $180 per night plus taxes and more taxes and more taxes. Questionably safe in party neighborhood. Open street access to rooms.

    29/06/14 | Link | Rating: 3.0
    35. Patrice D.
    We checked in late (past midnight), and the front desk lady was SO SO SO NICE! I loved her. I would come back, just to say hello to her.

    The room was nice. Standard Fairfield Inn fare. We didn't wake up early enough for the complimentary breakfast, so I can't comment on that unfortunately. I really liked the layout of this hotel. It was unique. It's 3 stories, but the first floor is sort of below ground -- so cool.

    The location was perfect. Walking distance to Old Town.

    I'm coming back next time I'm in town.

    21/01/13 | Link | Rating: 4.0
    36. Gus R.
    The rooms are decent. The carpet feels and smells brand new, as of March 2012. The spa is nice and hot. It has great access to the old town shops and restaurant.

    22/06/14 | Link | Rating: 4.0
    37. David R.
    My family of four really liked this hotel! Breakfast was great,  pool was nice, and the very short walk to downtown is great! Access to the Interstate 5 is just around the corner. If your going to Sea World, the drive is about 5 minutes. I have stayed on hotel circle before,  and it doesn't compare to this hotel! Don't think twice about this place!  It is a great place to stay.

    16/04/14 | Link | Rating: 5.0
    38. Robert S.
    Drink all day, play all night, let's get it bumpin'! We're in Old Town, Trick!

    Wifey and I booked this place because we were planning on getting drunk and streaking down Gaslamp district for my Canadian friend's going away party. Since we've been doing a lot of streaking lately, we had to dial it back a notch so we opt'ed to save some money for booze and stay in Old Town.

    Marriott offered us a free night stay voucher for the "MegaBonus" promotion that is going on. I redeemed it for Fairfield Inn because of the location, newly renovated facilities and breakfast in the morning. Here's my Pros/Cons about this place.

    Pros:
    1. Great Location. This place is about a two blocks from Old Town (tourist trap), where you will find decent Restaurants, crappy Souvenirs, and pan handlers. The area is somewhat shady, but not too bad.

    2. Great Price. The room was priced at 109/night with AAA discount. It also comes with mediocre breakfast.

    3. Newly Renovated. There's new beds, furniture, fast high-speed internet, fixtures, and 42" Samsung TVs.

    Cons:
    1. Parking. Absolutely horrible. You can park on the street for free or pay a price of 15 bucks/night to park underground. Since I drove Porsche (it's what I call our Honda Civic),  I decided to park downstairs for added security. There's literally 20 spots in the basement. It might not be so bad, if people didn't double park like a-holes. The spots are very tight; even compact cars had trouble staying between the lines.

    2. Family orientated. Not that it's a bad thing, but in the morning when you are hungover and wondering why your underwear is on backwards, the last thing anyone needs is 40 screaming kids at the breakfast bar.

    Overall, it was a pleasant stay. Even though parking is a pain, I would still recommend this place.

    A little about my credentials:
    Even though it increase my chances of bringing home bed bugs, I enjoy checking out hotels and exploring new places. I'm currently a Gold Member for Marriott and a Gold Member to Hilton Honor Rewards. Depending on who's money I'm spending, I book rooms between 120 (my money) to 250 (work's money).

    12/03/12 | Link | Rating: 4.0
    39. Pat M.
    Had a reservation for 5 days and ended up staying for 7.  Location is perfect.  You are in easy walking distance to old town and 10 minute drive to down town, gas lamp district and mission beach is close too.  King rooms face the courtyard and pool.  I would avoid an inside room over the pool unless the pool noise won't bother you; there were a couple of orcas at the pool so it saved us a trip to sea-world and no trainers died.
    Free breakfast - sure.
    Staff - very friendly
    Character - more than normal
    Great fountain noise, we opened our balcony door every chance.
    Parking - $15/day but avoid the street parking which can be challenging...do it and forget the hassle.
    We will be back and looking forward to it.

    23/05/14 | Link | Rating: 4.0
    40. Eric S.
    Pleasantly surprised by this gem.  It is less of a hotel feel than it is a quiet getaway.  The rooms are spacious and nicely decorated, the sheets and towels are clean. Housekeeping met our demands without question and with a smile and the front desk was very friendly.  The breakfast is not so great and they run out quickly on the microwaveable egg sandwiches.  Also, the juice did not taste very good, must have been the mix was too watery.
    Other than that, we love this place, and you can walk into Old Town San Diego!

    03/07/13 | Link | Rating: 4.0
    41. Sunny D.
    This hotel is in a great location in walking distance to everything you need ... It's clean rooms are nice beds are great tv is big ac works great. The staff is friendly the showers had nice hot water at all times and my favorite the restroom had vent fan ... Now the bad the free breakfast is not so good I know it's free but it sucked although the mini blueberry muffin was good that's about it.. Yes I know it was free I'm comparing there free breakfast too other places I've stayed at that offered the same .. Parking is tight the spaces are made for compact cars and if you got a truck sucks too be you. I got lucky the hotel wasn't packed so I found a good corner spot that had room .. But I would be back to stay here it's decent price for where it's at. 3.5 stars but there's no .5 score so 3 it is.

    12/07/14 | Link | Rating: 3.0
    42. Arlene J.
    Recently stood here for 1 night! Had a good experience! The hotel is walking distance  within the old town strip! Rooms were very clean, updated, beds super comfy, flat screen TV, and great views! I would stay again! Nice lil gem! :)

    16/08/14 | Link | Rating: 4.0
    43. Janice T.
    Stayed a couple of nights at room 119 during Spring Break.  Hubby had to double park while I checked in so I could get the room cards which gave us access to the basement parking.  Garage parking was $15 a day.

    I liked that the room had a microwave and a mini fridge.   I wish we had time for the complimentary breakfast, but we had to leave early to catch the Sunday Mass.   Poor planning on our part :(  

    We didn't have time to explore the surrounding area because we checked in late on our first night and had to leave early the following day to go to San Diego zoo.  We didn't return till late at night.  Then we had to check out early the next morning.  Maybe next time we'll stay longer :)

    19/10/13 | Link | Rating: 4.0
    44. Kimmy R.
    Just okay. Kind of old and run down and lots of street noise. Our first floor room was small and also very dark even with the curtains open. The walking distance location to Old Town was nice as was the free wifi and breakfast which consisted of biscuits and sausage gravy, scrambled eggs, muffins, toast, make your own waffles, juice, oatmeal with toppings and coffee.

    29/01/14 | Link | Rating: 3.0
    45. Christy C.
    Very nice place to stay with reasonable prices. Rooms and hotel was clean. Great continental breakfast and the fountains and courtyard are very charming.

    20/12/14 | Link | Rating: 3.0
    46. Scott P.
    Being right on Old Town, the location was excellent.  the freeway (I-5) is within throwing distance; literally down the street.  The rooms were clean and spacious.  The staff was good too.  the breakfast can be so-so at times.  One day it was good, the next was terrible.  but it was free.  

    We did have an issue with the sink water.  it smelled terrible.  I don't know what was in the pipes, but it did not smell fresh.  Bring your own water!

    otherwise it was a good place and good location.

    11/08/14 | Link | Rating: 4.0
    47. M S.
    At $149 per night it says Marriott- but the address of "Old Town" Is a bigger hint - very old rooms - while clean - it has 1970 look - needs to be gutted - not worth $$ - also timer on lights so unless you're moving - expect to be in the dark often + $15 per night to park brings this with tax to be close to $200 per night - with local taxes, etc -better options

    05/12/14 | Link | Rating: 3.0
    48. Andrew S.
    Where do I start?! This place was an amazing experience. The location is grand, only a few seconds from the 5 which makes traveling a breeze, and its on the old town strip, so there is plenty to do within walking distance. The room was very clean and felt comfortable, unlike many hotel rooms that I've stayed in. The way that the hotel is laid out is definitely one of the most unique that I've seen. You just have to see it to understand it.
    The showers have amazing water pressure and plenty of heat behind them. The service is very friendly and professional. I can't say enough about Fairfield Inn & Suites in Old Town. If you need a place to stay that is only a 5 minute commute from the heart of downtown San Diego, but you don't want to be in "the city" please stay here. You won't regret it!

    13/10/14 | Link | Rating: 5.0
    49. Courtney K.
    Bottom Line:  One of my worst hotel experiences and I stay in a hotel about 60 to 70 nights a year.

    Wow!  Just wow.  I don't know how this hotel has such high ratings on Yelp.  I stayed in three different hotels in San Diego the month of November and I travel for business every month and this is definitely the worst stay I've had.  This is very much unlike me but I have very few positive things to say about my stay here.  But, as part of my commitment to being an honest and fair Yelp Elite, here it goes:

    Positives:
    - Location is close to airport and downtown San Diego.  Not sure you could walk anywhere from here but the cab rides would be inexpensive.
    - Parking is free.

    Cons:
    1.  Awful parking - Parking in the under-hotel-garage is awful.  The spots are so small that everyone was double parked.  Unless you have a Fiat or a Mini you can't fit in a single space and still get a car next to you.  For every set of two spaces there was only one car parked in them.  I think I got the last spots (you need to find two together) that night.  They were very far from the elevator but I could drag my stuff up the Bates Motel Staircase

    2. Odd Comments from Front Desk Staff - When checking in the clerk said, "You like Hilton."  I don't know if that was a question or statement.  As a tired and confused business traveler I looked around thinking I was in the wrong hotel.   Then he said, "You reservation says you like Hilton."  Uhhh, ok.  I don't know if he was kidding or if the travel agent that booked my travel accidentally gave them my Hilton Rewards number or what.  It was odd but I only had six hours before having to get up for my early morning flight so I dismissed it.

    3.  Outside Storage Closet for a Room - Then the clerk goes on to say, "You're in room 121 and its the only room available.  We have a full house tonight."  I knew that didn't sound good but instead of asking questions I took my key and went looking for my room. I get to the end of the hall and pass 118, 119, 120 and even 122 but no sign of 121.  I see a door to the outside marked "exit" and poke my head outside.  Yep, there was room 121.  Outside of the hotel, beyond the safety of the locked hotel doorway, on the ground level, near a busy street.  Lovely.  As a single lady traveling by myself this isolated, ground floor room is totally not where I want to rest my head.  This space should be a storage closet, not a guest room.  I would never put a guest room in my detached garage or pool house.  

    4. Unwelcoming Sights and Smells - The hallway I traveled down to find my lonesome exterior room smelled like musty water or maybe even sewage.  Luckily, that smell did not continue to my exterior room but the room itself was a little rough.  For instance, there were holes in the shower, about 1/2 or so in size, that had been filled.  Lots of holes too, not just a few.  I felt like I was staying at a Truck Stop, not a Marriott.

    Anyway, I won't be returning.  This experience was so unpleasant that I debated sleeping in my car for six hours.  Seriously.  What a waste of $167.

    20/11/14 | Link | Rating: 1.0
    50. Lisa a.
    I'm a Marriott Reward Member and I have to say....the service here sucks!!! Upon arrival we really didn't get a typical Marriott greeting...we get a simple how can I help not are you here to check-in.   Once I given my information to Freddy a 2nd front desk rep chimes in and says my keys are ready via the mobile app check in...cool. But Freddy proceeds to hand me a New Year Eve contract to sign...wtf? You didn't even ask what the purpose of my stay...If you seen in my profile we're here from out of town & staying for more than a night & wouldn't have a reason to "throw a party" in the room. And by the way I asked another couple who is staying at the inn if they signed a contract and they said No. Really Freddy did you pre-judge us upon our arrival? Freddy didn't even mention ANYthing about the details of the complimentary breakfast or where the parking lot was...I had to get that information of him. Freddy was more worried about us signing that stupid NYE contract verses giving us proper front desk service.  We found out about the breakfast details from the other couple who didn't sign a bs contract.
    We get to a mediocre room and decided to call for a shuttle to the Gaslamp District...to our surprise the room phone doesn't work so here we go using our cellphone to call the front desk. Speaking to Freddy I inform him of the phone issue and we can take care of it tomorrow because we're getting dress to go out. Less than 5 minutes later we have maintenance at our door trying to get in to fix the phone.  Slow your roll mister, I told him like I told Freddy we will take care of the issue tomorrow we're trying to go out for NYE. Geesh!?

    Next day we request towels...the phone works so I wonder if maintenance came in our room without permission?? If so NOT COOL Fairfield. Anyways, we called downstairs twice for towels until an hour later we decided to go to the front desk to get the towels ourselves.  We have two more nights here unfortunately ...we're praying the staff here will step up there customer service. Oh & the breakfast is blah only thing good are the waffles & bagels...

    Is this how San Diego Fairfield treats Rewards Members or is being a Rewards Member under rate to them.  Thanks Fairfield for starting our New Year with judgmental front desk reps & a mediocre breakfast. Well at least the wifi is free so I can yelp this.

    01/01/15 | Link | Rating: 2.0
    51. Sylvia M.
    We stayed here for our recent family vacation and loved it! This is nothing fancy but it's perfect if you're looking for a nice and clean hotel that is reasonably priced or if you are traveling with family.

    Hotel Interior/Exterior:
    The exterior of this property does not look like your typical Fairfield Inn. It has an "old town" and vintage look. The hallways and room doors  could use a face lift but the rooms and lobby area are pretty standard for a Fairfield Inn. We really enjoyed the courtyard area where there is a fountain, seating area, and well kept palm trees.

    Amenities:
    I really recommend this hotel for families or anyone traveling on a budget because there are plenty of COMPLIMENTARY amenities. This hotel offers free wi-fi, breakfast, airport shuttle, outdoor pool/hot tub,  fitness center and fridge/microwave in room. The wi-fi is not the fastest and is spotty at times. The breakfast buffet offers a wide variety of foods including eggs, pork sausage, fruit, yogurt, and WAFFLES! Breakfast area was always clean and well-stocked. (The breakfast saved us a bit of money considering that we had six people in our group and we were staying for four days.) We also took advantage of the airport shuttle, outdoor pool/hot tub, fitness center and fridge/ microwave.

    Location:
    This hotel is close to the airport, freeway and walking distance to the  Old Town Historic State Park.

    Customer Service:
    Front desk, shuttle driver and breakfast staff were all very accommodating and friendly. Housekeeping did a great job refreshing and cleaning our room.

    Overall, it's not the most fancy or nicest Fairfield Inn that I've stayed at but it's a great find and I would stay here again.

    29/01/15 | Link | Rating: 4.0