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Company Info:

Rating: 3.96

Address: 509 9th Ave, San Diego, CA, 92101
  • Mon: 7:00 am - 5:30 am
  • Tue: 7:00 am - 5:30 am
  • Wed: 7:00 am - 5:30 am
  • Thu: 7:00 am - 5:30 am
  • Fri: 7:00 am - 5:30 am
  • Sat: 7:00 am - 5:30 am
  • Sun: 7:00 am - 5:30 am

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Comments (474):

1. Lynda A.
We just spent a couple of nights at the Hotel Indigo.  We had a great time.  The rooms were comfortable and large.  I loved the large shower.  My husband was thrilled to have a view right into Petco Park, while the game was on.  He could see if from the window and hear it on T,V,  We loved the location.  Close to restaurants and shops.  The valet parking was high ($32.00 a night) even for the Gaslamp.  Other than that we got great service, a great room with a view.  What more could you ask for.  We will be going to stay again really soon.

05/08/09 | Link | Rating: 4.0
2. James Y.
Disregard it only open for 3 weeks, the hotel was excellent.  The location is convenient right next to Petco park and Gaslamp quarters.  The hotel itself is clean and the staffs are most helpful and cordial.  I will definitely visit again.

04/08/09 | Link | Rating: 5.0
3. J M.
Love this place.  Dogs can come on in.  Have a drink, get something to eat.  Can't beat it.

20/04/10 | Link | Rating: 5.0
4. Ryan R.
Reading all the Negative reviews of this place are unjustified. The hotel had only been open for less than a month. Of course there are going to be some bugs. The Hotel is Beautiful, the rooms were great, the views from the lower floors were not so great, but your in downtown San Diego, what can you expect from the 2nd floor? There is a balcony on the 9th floor with a makeshift full service bar, 2 fire-pits, and a calming pool. The View from here is outstanding. If the Padres are in town, you can see all the way to home plate from your room, and the hotel plays the games on TV. You are in the famous gas-lamp district, and if you have ever traveled to ANY large city and visit downtown, your going to have your share of homeless people. I don't care where you go. The staff were very friendly and tried to accommodate your every need. May I also note that the hotel is Animal friendly. This was a beautiful hotel in the heart of San Diego. A must stay, when your in the area.

03/08/09 | Link | Rating: 5.0
5. Brian S.
Stayed at this hotel for a Saturday and Sunday night. The hotel was nice and still looks new. The lobby is nicely appointed as well as the rooms. The view we had was not the best (basically looked out over the top of the air conditioning unit of the adjoining building) and we were in the room right next to the housekeeping storage room which caused a lot of noise during the day. I was able to look past this due to the fact that I paid less than half of the going rate of this or the comparable hotels in the area. Location is great. A block or three in each direction there are great restaurants, bars, wine bars, Petco Park and clubs. The outdoor lounge on the 9th floor is nice as well. Has a nice view of the stadium and is much more intimate than "Altitude at the Marriott". Valet parking was $32 a night, but that is to be expected in that part of San Diego. All in all, if I had to pay full price, I am not sure if I would stay again, because there are many other properties in the area that are as nice, but if I could get a similar deal again, I would not hesitate to stay again.

PS: This hotel allows dogs so if you do not like dogs, or would have a problem with an occasional midday bark or whine, this is probably not the place for you.

31/03/10 | Link | Rating: 4.0
6. Lilly F.
Don't open if you can't figure out what you are doing. It seemed like it might be a good place to stay because it is right across the street from friends of ours. Check in was okay. The room was nice but there was no mini bar so we had to go scout out a bottle opener. That wasn't too bad... The thing that made the worst impression was when we left the hotel at about 10 AM to run errands and do some shopping and then returned at 4 PM, the room had not been serviced. There was also trash in the hall way. We called them at that point and informed them the room had not been attended to and we had no fresh towels. They apologized and said they would bring up fresh towels and clean the room when we left again that evening. 1.5 hours later, no fresh towels so we reused the damp ones off the floor. We left for a dinner party and when we returned at 11 PM, the room was still a disaster and there was the same trash in the hallway. I called down and they asked if I would like them to clean the room now. Yes, at 11 PM after I had been drinking and wanted to go to sleep, please come up to my room and run a vacuum...... right. Major work to be done here. I recommend trying them in a couple of years when they have the maid service worked out.

29/07/09 | Link | Rating: 2.0
7. Obsidian Blackbird M.
In a shady area of town. Bums were sleeping on the ground a 1/2 block from there. It is beautiful inside but I had a lot of issues. When I first checked in, I asked to stay another night. I knew I was going to be up late and I DID NOT want to be woken up. They said they made a note of that..You would assume that they would tell housekeeping. I even hung a do not disturb sign up. The next morning they come banging on my door when I have had only 4 hours of sleep. I complained to the front desk and he said it wont happen again. 30 mins. later they are calling me about my room key, again waking me up. 30 mins. later another employee called about my credit card. (I used 2 cards for 2 different nights) They couldn't figure it out since I made reservations online at 2 different times. BUT BOTH were confirmed at the front desk between me and a different employee. By this time I am wide awake and pissed off. I left the hotel to go stay at a relatives house where I could get some sleep. This place has a poor menu at the diner and even worse room service menu. I ordered delivery from somewhere instead. They tell you its free valet when you pull up then charge you $68- when you leave. They tag it to your credit card w/o telling you. I realize this hotel is new but it seems that they need to get it together between the different employees. This is during Comic-con and they still had rooms open. Seems they were desperate for money. I never saw a manager and to top it off, there were doing construction on my floor so it was also super noisy. Just a bad experience all around. I remember one nice girl at the front desk named Clair. That's about it.

27/07/09 | Link | Rating: 1.0
8. Caligurl G.
Husband and I stayed here during a recent getaway to San Diego. I would definitely stay here again. Our stay was not without a few hiccups though. Housekeeping did not replenish our towels on more than one occasion (we stayed for 4 nights) and I had to call and ask for additional towels only to be told that they were all out of washcloths! Excuse me, this is a hotel, how are you out of washcloths?! Also, room service forgot my ice water and didn't quite make my breakfast as I ordered but I forgive them. The hotel location is great, 4 very short blocks down Island is the Gaslamp and one very short block down 9th Ave is Petco Park. The hotel staff was really nice, our bartender Tai was great and overall we had a really nice time. Their lounge is beautiful and the roof top lounge is awesome as well. I love that they are a pet friendly hotel even though we didn't bring our pets with us, it's good to know that we could have, and might on the next visit.

27/09/10 | Link | Rating: 4.0
9. Patti C.
Great location, great service, excellent rooms.  The lounge on the 9th floor is NOT TO MISS!

22/07/11 | Link | Rating: 5.0
10. Brianna R.
The hotel was not only beautiful & affordable but extremely accomodating.  My husband, myself & a couple friends had a weekend get away for my birthday.  In 3 days we became very close with the staff.  Everywhere we wanted to go was walking distance or a quick taxi ride.  I can't wait to go back!!!  Their "roof top bar" over looks Padre's Stadium & was one of our favorite hang outs!

17/05/11 | Link | Rating: 5.0
11. Ashley G.
really nice hotel with awesome staff.  its right next to petco park and you can see into the park from the upstairs bar.  the rooms are hardwood floors and have nice decor.  nice place to stay in downtown!!

10/01/11 | Link | Rating: 5.0
12. Chrissy P.
Stayed here a few weeks ago and absolutely loved it.  The rooms decór was so chic.  I definitely want to stay here again.  The prices are great for such a beautiful hotel.

26/09/09 | Link | Rating: 5.0
13. Michelle S.
Beautiful hotel, gorgeous rooms, and super staff. Would absolutely stay there again. We checked in at 4:00, and were told we couldn't have our room until a final inspection was done, so they bought us drinks at the cool bar for the inconvenience.

Dog Info: Of course we brought our dog along, but were disappointed that they didn't have any dog beds left, even though I asked for one during the reservation (busy weekend they said) and only gave one dog bowl, so she could either eat or drink at a time. :) Also, you have to look for a patch of grass if it's nighttime as Petco Park is closed. We found patches on Island and 7th (two blocks away).

9th floor bar is gorgeous, has heaters, cool vibe and good music. No food there, so it's the perfect place if you are looking for a liquid dinner. Walking distance to all kinds of bars, clubs, and happenings in San Diego.

24/01/10 | Link | Rating: 4.0
14. Annette D.
For a pet-friendly hotel, this one is quite nice.  Because it is pet friendly, the finishes (floor, etc.) aren't quite as fancy.  Overall lovely room w/good view and nice location.  Love that they use Aveda products and are a LEED eco-friendly facility, too.  The front desk staff was terrific.  Parking is a challenge, so the easiest option is the $35/day valet...a bit much.  Overall, would recommend.

06/08/11 | Link | Rating: 4.0
15. Philip N.
Amazing hotel. Super ecofriendly and modern looking. Good looking staff ;). Super friendly and accomodating. Heart of downtown.

21/03/10 | Link | Rating: 5.0
16. Robert L.
nice hotel super close to the ballpark and downtown. $110 with state rate.

29/05/11 | Link | Rating: 4.0
17. Gary M.
Rooms very modern and comfortable. Staff is super friendly. Great access to downtown and convention area.

03/11/11 | Link | Rating: 4.0
18. Rainier G.
Great hotel!  Went during Comicon so it was really crowded. Rooms are bright and spacious.  Really hip flair to this place.  I would stay here again.

29/08/09 | Link | Rating: 4.0
19. Taylor E.
We had a group of girls stay there in four rooms to celebrate my bachelorette weekend. We were going to stay at the Ivy bout found better prices here and preferred this relaxed atmosphere regarding groups. The hotel was amazingly accomodating by trying their best to group us together and gave us no attiitude about the celebratory champagne we brought in.

At every turn they provided excellent service on all levels. The maid service was friendly, the bellboys were helpful (and even helped us get on guest lists), the conceriege did a wonderful job on the restaurant research.

The hotel's ambience is great and the 9th floor lounge/bar is very relxed. The bistro has a great selection of small bites at good prices.

26/10/09 | Link | Rating: 4.0
20. Rebecca A.
Dogcenteric hotel with all the amenities for pooch and human!.We stayed here for our 28th wedding anniversary and brought our pack of 3. We were upgraded to a suite with a view of Petco Park...wow! The beds are so comfortable and the furnishings modern yet cozy. The 9th floor bar/doggy lap pool/ grass covered area made it so convenient to take our dogs for their bathroom breaks. The staff is very accomodating and professional. The bathrooms are a good size and the soaking tub was wonderful. I would recommend this hotel for those with dogs who want an upscale experience.

07/08/11 | Link | Rating: 5.0
21. Rol C.
Stayed at the Indigo for Comic-Con convention.  Was very pleased since it is sort of a few blocks away from the crowds of the Gaslamp Quarter, but close enough to be there within minutes.  The service was great, especially the valet.  They were able to give directions and hail a taxi within seconds.  The gym was very clean and the view working out was excellent.  Will stay again!

25/07/10 | Link | Rating: 5.0
22. Lisa I.
This is such a nice hotel and the staff really goes out of their way to ensure you are satisfied.  Our room had a view of downtown and the baseball field.  The room was large and very nicely decorated.  The hotel is pet friendly.

30/12/11 | Link | Rating: 5.0
23. Michael J.
The hotel was a great experience. Everything was just fantastic. I couldnt have asked for anything more from a hotel. The room was so comfortable. The bathrooms were so nice. The beds were great. The lobby and bar area were just superb. I was very happy with my stay. I highly recommend it to anyone.

16/08/10 | Link | Rating: 5.0
24. David Z.
This hotel rocks. Nice big bathrooms and rooms. Located downtown.

12/02/10 | Link | Rating: 4.0
25. Ellen R.
Our whole experience here was great. The room was immaculate - not kidding here - and the lobby and restaurant areas were stylish but comfortable. I love the quirky modern decor - if you're a shabby chic type, this isn't for you. It's ultra post mod to the max with white plastic furnishings and supergraphics on the walls. The young, energetic staff was very helpful and friendly. The surroundings and amenities seemed quite on a par with the hotel's expensive-but-not-outrageous rates.

The dog-friendliness was appealing to us, even though we don't have a dog, but allergic people should be aware that they mean it - we encountered dogs in the elevator and the open air lobby restaurant. The hotel is walking distance to a plethora of really great restaurants and shops, and centrally located to lots of attractions. I suspect during Padres season it might be a little noisy due to the stones-throw proximity of Petco Park. The rooftop bar (which is actually on the 9th floor, kind of a glorified balcony) has a spectacular view and heat lamps (thank goodness.) Try to get a room on the southwest sector of the hotel for a great city/sunset view, and to avoid having your view be of the other high rises that almost surround the hotel.

There were a couple of minuses that might actually be considered pluses depending on your point of view: 1. No pool (on the plus side - fewer kids) 2. No fridge in the room (plus - no ugly noisy fridge in the room) 3. Peculiar plastic smell in the gym (plus - you really didn't want to work out anyway, did you?) 4. It's two doors down from an honest to goodness flop house - if you walk the neighborhood, you will be hit up for spare change (plus - lots of character/characters about. We have absolutely no problem with this, but timid folks should be aware) 5. No tub, at least not in our room (OK, can't find a plus here, but I'm pretty much a shower gal so it didn't bother me too much and you may be able to get a tub in a different room configuration)

One strange touch was a bottle of Fiji water in the room - with their eco stance, local bottled water that wasn't shipped halfway around the world (or better yet, a filter pitcher to use with tap water) might have been more in keeping with the "zero carbon footprint" slogan on the paper collar around the water bottle.

These things in no way diminished our experience - just making some observations for those who might have different tastes than we do. All in all we had a really swell time here, and I highly recommend a stay here. Any hotel that has the Ramones playing in the lobby is all right by me!

16/02/10 | Link | Rating: 4.0
26. Jennifer R.
The fact that I can bring my Yorkie for happy hour and not be banished to an outdoor patio makes this an A+++ in my book.

19/10/09 | Link | Rating: 4.0
27. Jennifer C.
we loved this indigo!

it is a nice, new and clean hotel. the we actually decided to stay another night because they gave us a great rate.

we love that it is pet-friendly, although we don't have one. it gives it a homey feel.

they have a nice gym and i only wish that i got to use it.

21/02/10 | Link | Rating: 4.0
28. Norman R.
Wow.  I was not at all expecting the great experience that I had with this place.  This is every bit a 4-star hotel at a 3-star price.  The staff was incredible, the rooms were great, and the price was surprisingly low.  I'm anxious to see this chain expand to new locations.

30/04/10 | Link | Rating: 5.0
29. holly s.
So friendly, clean and super comfortable. Staying at Hotel Indigo has been a great experience and we will look forward to staying again.

22/02/12 | Link | Rating: 5.0
30. Tiffany K.
This was an absolutely stunning hotel! An amazing gem tucked away on 9th avenue. I am so happy to have found this hotel. I will definitely be staying here each and every time I visit San Diego (which is very often). The decor, architecture, amenities, ambiance, staff, service, absolutely everything about this hotel was PERFECT! From the easy under 60 second check in service, to the 30 second check out service, this hotel was a breeze! ((I stayed at the Hyatt Manchester Grand last time I visited San Diego, and as nice as that hotel was, it was a nightmare checking in and out. ))

The room came with a very  nice coffee maker that offered decaf and caffinated coffees and teas along with travel cups to go, huge plasma TV with all HD channels and paid channels like HBO, very nice touch. The Aveda bath products in the spa-like bathroom were a nice touch. The decor in the room was new, clean, very hip, and the bed was very very comfortable. What I liked most about this hotel was that it prided itself on being self-contained and eco-friendly. I will give my business to them anytime just for that reason alone. The 9th floor bar/deck is wonderful! Gorgeous views, furniture and ample heat provided on cold nights. Very nice. The internet access area (should you need that service,) was nice and they offered MAC computers as well. Love that!

The hotel does allow pets, however, we had no issue with noise at night due to dogs barking. The hotel has a pretty strict policy with pets so I didn't for see that being a problem. If I had a dog to bring, this hotel has it all! Even a green lawn and wading pool on the 9th floor deck for the little canines as well as water dishes thru-out the hotel. A big plus for dog owners was that petco park is only about a block away and alot of the dog owners were taking their dogs there for morning walks.

This hotel was perfect. I rated it a 4 out of 5 for a few reasons. One is that they do not have refrigerators in the rooms. That is a big inconvenience when you need to keep something cold. Second....and this is a biggy....they do not have exhaust fans in the bathrooms. Could be an issue for some people. The last reason I didn't rate it a 5 was for parking. They do have a parking garage, but they reserve it for valet parking only which is $35 a day. A little steep in my opinion. There are spaces to park across the street and around the corner on the street itself, but this is metered parking which is $2 every 2 hours from 8am-6pm. This is what we opted for. We lucked out an got a space directly across the street from the hotels main entrance. The front desk told us that they would provide us change in quarters for the meters anytime we needed it, but when we did ask, they didn't have any change. Local businesses don't offer change for meters either, so we had to get creative and save our quarters for the meters. A bit of an inconvenience, but not bad. FYI- Meters do not charge from 6pm-8am so overnight parking is fine.

For the price of only $99 a night for a king bed room, this hotel is very much worth the price! Everything is new, smells new, sooooo clean, and so very nice that even with the bad things I mentioned, I would still stay here in a heartbeat.

28/11/10 | Link | Rating: 4.0
31. Andy L.
awesome hotel in the gaslamp area of SD.   it's awesome that it's dog friendly and dogs can stay free!  I had an awesome room where I could see center field of petco park in my room which had floor to ceiling windows.  front desk and bell service was great.  its a short walk to all the hot spots in the gas lamp area.  the rooms are awesome, quiet and everthing in the room was amazing.

05/04/10 | Link | Rating: 5.0
32. Jen A.
Really nice hotel with awesome rooms that have spacious closets and bathrooms, hardwood floors and comfy beds. My only complaint would be the valet parking at $32/night. I'd suggest parking at the public parking structure on Market (around 6th/7th) and just walking a couple blocks. We got a great price through hotwire - about $125/night for a long weekend.

22/02/10 | Link | Rating: 4.0
33. Food E.
I came out to San Diego for a convention this past January.  I normally stay at the Marriott or Hyatt, but decided to stay some place different this time around.  When my company's travel site brought up Hotel Indigo, I thought that it looked good, so I booked it.  
Before I left, I read a few reviews and was a bit nervous about staying there, as they were negative.  However, once I got there, I was feeling a better.  I got to the hotel on a rainy Monday.  I had to check in and then go over to the Convention Center.  Not having an umbrella, I asked the folks at the front desk if they had a store I could purchase one at.  They said no, BUT they tried finding one for me.  One of the managers was nice enough to give me his.  I returned it later on that night.  
Later that night I went down to the bar and got some food.  They were great!  Got me my food in no time and asked if I needed anything else.  The next morning I went down for my breakfast and they were great again.  
My room was always cleaned nicely.  I found it weird that they had wooden floors, but it wasn't bad.  They had FREE wi-fi!  Who does that nowadays?  Very happy with that. :)
So all in all, it was a great stay.  The hotel was nice.  The decor was pretty cool.  The food was great.  The staff went out of there way for me.  
The only complaints I would have are that they don't have a small store inside, the walls were thin (I could always hear someone flushing a toilet or drying their hair), and the gym was tiny.  Other than that, I would recommend this place.

09/02/12 | Link | Rating: 3.0
34. Shaun T.
Beautiful hotel.  The bar on the roof had a great set- up. Food was good. Perfect location.

30/10/10 | Link | Rating: 5.0
35. Buu H.
Great bar on the 9th floor, great view on Petco park.

07/11/10 | Link | Rating: 4.0
36. Sl K.
Hotel Indigo was quite the surprise when we got here.  I had a free night from staying @ Holiday Inn's this summer while travelling across the country for work.  We chose this location for our free night so we could hang out in the Gaslamp District here in San Diego.  This hotel is within walking distance of the Gaslamp District.

Hotel Indigo is DOG FRIENDLY!  We wish we knew that before we got here, but that is very cool. No signs of dirty dog messes anywhere, including dog hair!  The hotel rooms are very modern.  In fact, they left us a card with a hiku  poem in it.  (Very special touch).  The rooms have wood floors and cool furniture and decoration.  

The lobby is modern.  There is a 9th floor open air bar with a gas fire.  There is also a restaurant (which we didnt eat at) but we did see lots of people hanging out in the lobby as we headed out for a fabulous dinner.  

Oh, btw, this is the FIRST LEED CERTIFIED "GREEN" HOTEL IN THE WORLD.  We were wondering if this is why the shower water pressure sucked.  LOL.  :)  

Valet parking (only choice is $31).  :( :( :(

25/09/09 | Link | Rating: 4.0
37. Pheniece J.
Wow they make their guests feel like kings! I am now an Indigo convert. It is a nice, new hotel with spacious rooms, gorgeous decor, Aveda products and great hospitality. My king bed was HUGE and so comfy I did not want to get up even though the weather was perfect. Keurig in the room as well. Phi lounge downstairs is hip and the terrace on the 9th floor has an AMAZING view of Petco Park and firepits. Very cool and romantic. Did I mention how much I love the decor? I really want that cherry blossom-ish duvet cover!!!

23/02/10 | Link | Rating: 5.0
38. Diego G.
We were pleasantly surprised by the fun and welcoming atmosphere of this hotel!  We are locals but were staying downtown after a work party because we didn't want to have to worry about driving afterward.  The staff was extremely upbeat and helpful.  Our room was fun and colorfully decorated.  We really enjoyed the modern, stylish, yet comfortable feel of the room and entire hotel.

03/04/11 | Link | Rating: 4.0
39. IB V.
Stayed here for a week during our convention. The rooms are decent although the AC in ours didn't seem to work well... Don't think that this place has a pool or spa but it does have a decent work out area. Like the views on the 9th floor when the fog hasn't rolled in. The bar tender was nice but we all were annoyed by some Texas skank that wanted to talk about her lovers loud enough for everyone to hear (not the hotels fault, just bad timing I guess).

14/10/10 | Link | Rating: 3.0
40. LeTisha G.
A friend recommended this hotel because we have two dogs and were celebrating my husbands birthday at Gaslamp. We were really excited about not having additional fees for dogs, definitely a first for us! We loved the modern botique style, love the dog park, and the room had an awesome view of the stadium (which I paid extra for) I also was excited to see Aveda products in the bathroom yay! Everything was awesome until...we got a call from the front desk saying our dogs were barking and they had two noise complaints.  We had just finished dinner at Saltbox, walked 4 blocks to meet up with a group of friends for birthday drinks and dancing. Basically the worst timing. I asked what normally happens with this kind of situation and the front desk said that one of us would need to stay with our dogs for the remainder of the night. I totally understand this isn't a doggy hotel where humans can stay and other guests barking dogs would probably be annoying, so I get it! We took a cab back to Indigo and since it was the beginning of the night I called a couple of kennels. None of them would accept a pet after 10pm.  Husband says he doesn't want to go out without me, too much stress after 2 drinks and a good dinner.  I asked the front desk if we could switch rooms to a quieter floor.  They obliged for free and we got keys to a corner section by the fire escape on the 2nd floor. When we got to the room to pack our belongings I noticed the hotel had slipped a flyer under the door for weekend activities, fail!!! Of course our dogs are going to bark if you slip something under the door! Combine that with a room by the elevator and it's a recipe for barking.  We were able to enjoy the rest of the night out, got another call at 2am for a noise complaint on the way home.  Overall I loved the hotel, next time I will ask for a less desirable room on a vacated floor with nothing slipped under the door to avoid a call from the principal. I wished we had more time to enjoy everything and I would recommend Indigo to any dog owners.

09/01/12 | Link | Rating: 4.0
41. Cheryl S.
I write this review from a Dog Person's perspective. From the minute i drove up, the valet's were quick to come to the car and then were very dog friendly. I was there with a friend for the canine cocktails, so there were many dogs there already. The lobby was beautiful and there were little water bowls at every corner. The canine cocktails was on the 9th floor so we had to take the elevator up to the bar there. It had a grassy knoll area and there were so many dogs there. i liked that there were representatives from different dog boutiques. the appetizers werent appetizing though. But the drinks were only 4 dollars. Will go again and suggest if you have a dog that you go too.

08/11/09 | Link | Rating: 5.0
42. Nicole B.
This hotel is brand new & is awesome. The rooms are great!!! Wood floors, which I think are so necessary in hotels. Who wants nasty carpet!?!?  The rooms smelled so new, the views of Petco Park were awesome. Parking is high, but so is every where downtown. Only down fall, there is no pool. There is a rooftop bar which is nice too! I will totally come back here!!  And I would say prices are moderate for hotels downtown.  
(And for the person who said the hotel is in a shady part of town is dumb. There are bums in San Diego everywhere, right across the street from the W, everywhere. That's what you get when you're in city. Downtown San Diego is completely safe. You're across the street from the ballpark. Grow a pair!)

18/08/09 | Link | Rating: 4.0
43. Charles G.
Phi Bar & Bistro restaurant/ lounge at the Hotel Indigo in San Diego had the worst service I have ever experienced. The bartender was extremely rude to my fiance and our waitress was useless. She brought the bill to our table before everyone had been served their food! I went to the front desk in the lobby to explain what had happened. I was told that the bartender was having a "bad day"and the server is "very nice." What! On a bright note the lounge was absolutely beautiful. However, the hotel staff are rude and incompetent . How can you have such bad staff members for a hotel that is three months old? Isn't unemployment at 10% right now? Isn't there anyone more qualified to run this place?

30/09/09 | Link | Rating: 1.0
44. Bianca G.
Loved this hotel. The room was amazing and very comfortable. The walls were a little thin because the first night we heard drunk people in the room next to us. Security came up and stopped the party right away. Besides that small problem it was very nice staff, staff is great and it is in a perfect location! I will definitely stay there again.

01/03/10 | Link | Rating: 5.0
45. Elinor F.
I love, love, love, love, love, love, love, love, love this hotel!! I didn't have a great view, but I don't care, I'll get in the elevator and go up to the 9th floor to see the beautiful view of Petco Park. The hotel is one block away from Petco Park and thank goodness the Padres had an away game. And coincidentally, they were in LA (where I'm from)! Okay, let's do this.

There is no self-parking so valet will take $32 from you for overnight parking. As soon as you walk into the hotel, there's a very wonderful aroma that I can not describe, but it smells so, so, so good and I MISS IT, TERRIBLY. Another plus about the hotel is that they are Mother Nature friendly and pet-friendly :) Two of the guests that I encountered were very friendly and they allowed me to pet their cuuuuute dogs. The front desks knew what they were doing and since we came in 4 hours early they kindly told us our rooms weren't ready, but that they'd give us a call when they were. I was NOT disappointed with my room. They've also got a Japanese theme going on with the cherry blossom print on the carpets and bedding. I had a fantabulous stay in San Diego and I've come to love it. The reception, vibe, and atmosphere is nothing that I've experience in Los Angeles. Aww, San Diego, you stole my little LA heart.

05/08/10 | Link | Rating: 5.0
46. Estella D.
We enjoyed our stay here! Great service, clean and very nicely decorated rooms. Loved the outdoor bar and views. Food was good. Our waiter Michael was very nice and helpful with recommendations to great eateries within the area and even better, walking distance! Look forward to our next visit!

04/03/11 | Link | Rating: 4.0
47. Toni D.
Great hotel! Located right in the Gaslamp area...only few blocks to all the restaurants, bars, Petco park, the trolley. My first visit to San Diego we stayed here and loved every minute of it. Upon check in we asked for a room with a view. The front desk clerk said we could would have to pay extra for a view above the 4th floor. I just didn't want a view of a brick wall. He ended up giving us a room on the 9th floor without paying extra. So, from the beginning we loved everything about this hotel. On the 9th floor there was a workout room, terrace with a bar (open 5-8pm for Happy Hour). We loved everything about our room. It was so modern, contemporary and clean. I was also impressed with the Aveda products in the bathroom.  We also got free Internet access. Also, they allow our furry friends...I don't think there's a size restriction and no extra fee.  If you want luxury but don't want to pay the price this is the place to stay!

30/12/09 | Link | Rating: 5.0
48. Eddie C.
This is the nicest indigo I've ever stayed at.  Clean, fresh, tasteful decor.  Staying here was affordable and a treat.  Located in a prime part of the city, this hotel has all the amenities (gym with a view, mediation area, rooftop lounge where you could watch the Padres play) you'd need to enjoy a stay in San Diego.  And they have free wifi (which never happens at nice hotels).

24/05/11 | Link | Rating: 5.0
49. Jackee K.
Got my room super cheap on Hotwire.  Very nice hotel, very helpful and patient staff.  Dieter from that Laguna Beach show totally works the front desk (or he did when I was there).  Great location (close to Horton Plaza and Petco Park), decent view from my room.  I really enjoyed my stay!!

19/07/10 | Link | Rating: 5.0
50. Chad M.
Great hotel and awesome staff.  The 9th floor lounge has an amazing view of the city and ball park.

01/02/11 | Link | Rating: 4.0
51. jean H.
Awesome room and view, great walking distance to every where! I would of given it 5 stars but they over charged my credit card on multiple occasions. Usually I don't pay too much attention but they charged the card for a lot of money. Glad I caught it and it was taken care of right away.

05/06/11 | Link | Rating: 4.0
52. Rusty G.
I stayed here for four nights as I was attending a conference in downtown San Diego.

The pros: Beautifully designed hotel - with superb location, great lobby, free WiFi, friendly reception from the front desk, and the much-mentioned 9th floor bar (which offers amazing views of the San Diego skyline). Really friendly staff at the lobby lounge/bar as well (and great breakfasts).

The cons: Housekeeping was pretty awful. They forgot to replace coffee, didn't remove old newspapers and empty bottles, and didn't bother with ice buckets. The rooms themselves are amazing, but the below-average housekeeping hardly lives up to the decor and furniture.

The bizarre: The front-desk (one guy in particular) really needs to learn more about their/his city. They/he gave me a thumbs-up for the nearby Knotty Barrel, based on what he heard about their shepherd's pie. Well, I learned the hard way that they don't sell shepherd's pie, their service/attitude sucks, and the hamburger I bought there was seriously undercooked. This was my last dinner in San Diego, so I was really disappointed.

Also, I had asked about the public ferry to Coronado Island, and the same fellow sent me to a private, more expensive ferry service for the Marriott Hotel. It wasn't til I landed on Coronado Island that I realized my advice from Indigo was useless - but I did figure out how to get to the public ferry dock on my own.

Overall, do stay here for the excellent amenities and location, but avoid asking the front desk for -any- advice about visiting/dining in San Diego. And be prepared to do some of your own housekeeping.

14/06/11 | Link | Rating: 4.0
53. Stephanie K.
Stayed here one night so I didn't have to go home after a night downtown.  I loved the room so much I almost didn't want to go out!  The room size is perfect, the bathroom is awesome and the bed is super comfy.  The staff was very friendly and helpful.  I absolutely loved this place and will keep it in mind for a staycation here in SD.

08/01/11 | Link | Rating: 5.0
54. Vincent P.
Good place - location and value its primary virtues. Kind of has a fake coolness feel.

06/03/11 | Link | Rating: 3.0
55. Shavon P.
Excellent hotel! I love the decor. Very clean and contemporary. Valet is pricey at $32 but it's unlimited ins and outs. The staff is nice and friendly. The roof deck is a nice place to enjoy the view and have a cocktail. The iron in the room was broke. The front desk sent a brand new one up right away and even replaced the ironing board. Things happen so I don't count that against the hotel especially since they resolved the issue quickly. The valet offered places to go for breakfast which was nice. I love staying in the gas lamp area. You can walk everywhere. Overall we enjoyed our stay and will come back again.

11/10/10 | Link | Rating: 5.0
56. Mari F.
this place was some kind of an awesome! just a few downsides.

- very clean and modern design
- pet friendly!
- welcoming, helpful staff
- VERY comfortable bed
- nice bathroom with strong showerhead (except there was a wooden chair inside the shower for lazy people that kind of got in the way)

- rooftop bar was kinda loud (just dont get a room on that floor)
- wasnt feeling the comforters. the flowery-hawaiian covers kinda killed the room's sleek interior
- right next to a ghetto motel. no like...scary ghetto (just use the other side of the street to get there, then cross)

Overall, a great spot.  Location isnt really sketchy at all (just dont linger around next door). Kind of a good thing that its not in the middle of all the clubs cause its pretty quiet on that end.

If youre looking to stay in the gaslamp area definitely look into this one.

24/05/10 | Link | Rating: 4.0
57. Kimberly E.
Best kept secret and I hope it stays that way.  The hotel accepts pets whether it is your boyfriend/husband or the four legged furry one.  ;)  Upon arrival we were greeted by the hotel doggie mascot, "Sandy."  The staff greeted us with pleasantries.  They weren't overly trying to be fake or phony. The room is comfy and you just can't go wrong with Aveda products in the bathroom. If only they had mirrors on the ceiling!  j/k  It's away from the hussle and bussle of the Gaslamp, but still walking distance to it all.  I lived in San Diego for 14 years and if anyone says it's a bad area or unsafe they are really delusional.  There are no complaints on my end.  If anyone has one then I think they should either go back to where they came from or book at the Motel 6 because then I am sure they will be justified in their complaints.  ;)  **ENJOY** your stay... I did.

28/12/09 | Link | Rating: 5.0
58. Emily S.
A very good experience for the price. We stayed 3 nights so got a really good feel for the place. It's very pretty but read: it is no luxury hotel. If you're looking for the little "extras," look elsewhere. Otherwise, a good deal. Just grab some Charmin on your way there.

-The design is gorgeous. Everywhere I looked there were new patterns, textures and elements to take it. Very modern.  Room floors are hardwood-look laminate, which is a neat departure from carpet
-Beds are large and comfortable, with lots of pillows
-Dog friendly. Maybe a bit too much so. I love dogs, but the barking and constant dogs in the elevator is a little much. If you have small children...keep this in mind. Most moms on the floors we passed weren't too keen to get in close quarters with a leashed Doberman. Dogs stay free, so there's a lot of dogs. Not just the occasional handbag dog.
-Walls are REALLY THIN. This was our #1 complaint. There was essentially no soundproofing. Sleeping can be a challenge.
-Linens and towels are rough and not the quality I would have expected. No robes.
-The bathroom is beautiful, with a glassed-in shower. No bathtub. No bathroom fan.
-Toilet paper is Preference, the choice of office parks and public schools nationwide. It's rough. Bring your own TP. Seriously.
-The tissues are off-brand, too, so you won't catch a break there.
-Rooftop patio with firepits is awesome. But, if they're not selling drinks, they close. So this amenity doesn't necessarily come with the price you pay for your room. They closed early the last night we were there, and I was not happy. At all.
-No mini bar. Kinda weird since they charge $75 for incidentals up front. There's nothing to buy, except a $5 bottle of water...which you'll have to keep at room temperature, 'cause there's no fridge.
-Parking is hella pricey ($32/day when we were there) but it's valet, so you call down and have your car brought up whenever. That's nice. But figure in tips.
-Right in the heart of the Gaslamp District and overlooking Petco Field..can't beat that.

01/06/10 | Link | Rating: 3.0
59. Jon B.
Great location, value, trendy, friendly, and an overall great experience!

27/08/10 | Link | Rating: 5.0
60. Matt G.
Hotel provided excellent location to easily relax and enjoy the gaslamp district within a block. Loved the overall modern feel of hotel. 9th Floor Terrace bar is an exceptional space. The room was a bit dusty, but overall excellent visit. Pillow top bed, spa style bathroom - couldn't have been more plush!

30/01/11 | Link | Rating: 5.0
61. Kim F.
Awesome dog friendly hotel.  The lobby looks better in person.  The room was clean, bed was comfy and had a cool vibe.  Service at the hotel from the front desk to valet was on point.  The location is very convenient.  Close to the bars and restaurants.  I love the view from the rooftop.  The dog run was very convenient.  Only problem was that other owners had failed to pick up after their own dog and it there was minimal lighting in this space at night making it difficult to see.  Great view from the workout room.  I loved that it was acceptable and allowed to take my dog everywhere.  Dogs could eat in the hotel lobby restaurant and were able to chill next to us at the rooftop bar.  Aveda products in the room also made my stay very enjoyable.  I would give the hotel 5 stars, but had to take off a star for the $38 parking fee per night.   There were a bunch of parking lots one street over and parking on Sundays on the street is free.

23/02/12 | Link | Rating: 4.0
62. Jenny M.
Their wine tasting event was amazing! Our server was fun and generous with the wine pouring :) I would definitely attend another wine tasting event at Hotel Indigo.

17/07/11 | Link | Rating: 5.0
63. Page L.
Great staff and location.  The vibe is cool and the location perfect.  Try Level 9 for a wonderful spot to have a drink and see the sights.

24/08/12 | Link | Rating: 5.0
64. Dan S.
This hotel is so new that you cannot find anywhere else that gives you as much for the price, but I assume the low rates won't last forever. And it's an environmentally conscious building! GREAT location for nightlife and absolutely amazing modern interiors. Beautiful gem in the sea of the Gaslamp district. I cannot recommend this place enough.

If you can do it, the Terrace Suite (#916) is the cream of the crop, and gave my girlfriend and I an experience we will never forget for a very special weekend!

We'll definitely be looking for an excuse to return!

28/09/09 | Link | Rating: 5.0
65. Patrick G.
location is a couple blocks out of the way from the Gaslamp but wow, the rooms are great -- extremely spacious, with spectacular views of the skyline on higher floors. we particularly enjoyed gazing out the windows at the city below mk.  still, the place has a bit of a corporate feel -- nice and well-mannered staff, but not a lot of personality, and not a lot of warmth in the room design. Still, it would be a FIVE star but for a critical element:
NO POOL?  maybe it's just better for business than for tourists (or as we, local staycationers.)

07/12/10 | Link | Rating: 4.0
66. Angela R.
Pretty OK hotel, decent location, rooms, etc.  Rooftop lounge is gorgeous.  Doesn't seem that there is anyone over the age of 21 staffing the place though, my husband kept calling it "High School Musical Hotel".

05/02/11 | Link | Rating: 4.0
67. Jenny O.
Wonderful experience at this hotel.  Very pet-friendly with treats, water, doggie pool, and the opportunity to hang with your pooch at the 9th floor lounge and bar.  Everyone was very friendly and the rooms were spacious, modern, and clean.  Lots to do within walking distance including petco park and the gaslamp district.  We would definitely stay again with and without pets.

04/09/11 | Link | Rating: 5.0
68. Laura B.

Hubby and I stayed here for street scene, and it was just wonderful! The service was fantastic and the price was right.

The rooms were trendy and chic without being pretentious. They were tastefully decorated and clean. Both my husband and I loved the decor.  

When we checked in, we were chatting with the gentleman at the desk-David-and told him that we were there to go to Street Scene. He then told us about the terrace bar on the ninth bar and their happy hour specials. After going to the room to drop off our luggage, we went up to check it out.

The view was amazing! There was plenty of room up there and the bartender-another David-made some great drinks and chatted with us.

The hotel was everything that we wanted that night. I can't wait to stay there again!

30/08/09 | Link | Rating: 5.0
69. C A.
I am a Jetblue pilot and we use this hotel for our crew layovers. My wife and I decided to give it a try and WOW. The hotel people are fantastic and we really enjoyed our stay. The  room was great and will be back again soon

15/03/11 | Link | Rating: 4.0
70. Robert M.
DOG FRIENDLY! And this isn't just the hotel but the cocktail lounges & restaurant as well! As a local, I'm always looking for great places to hangout without leaving my dog at home. Hotel Indigo is in a great location, has beautiful decor, and is LEED certified (the only SD hotel that is to my knowledge). But the best thing about the hotel is it's pet friendly standing and it's incredible happy hour- in fact the best Bloody Mary in town IMO. The 2 converge on the first Tuesday of every month for their yappy hour. It's shocking that this place is still fairly under the radar for locals but it's one of my favorite spots downtown.

30/01/11 | Link | Rating: 5.0
71. Modern L.
I would definitely stay here again.  Clean and modern - even though it's pet friendly and I'm super allergic to animals, I was totally fine.  The hardwood floors is the way to go on keeping the rooms smelling fresh and not stale and old.  The shower is spa like.  Lots of pillows provided on your bed.  The bar/terrace on the 9th floor is sweet, and the fitness room is just right.  I used the elliptical machine and a couple of free weights.  Best part is I'm using the free FAST WIFI to post this review! :)

06/01/11 | Link | Rating: 5.0
72. Steve S.
This place just opened it's doors today so a bit of a fluke for us being the first guests. Staff were all very friendly and giddy being opening day, good service all round so far.

Rooms are superb, great modern chic decor, bathrooms are big and well equiped. Nice tvs, data cables and comfy beds. Rooms seem to all have good views and are quiet too.

Few opening day niggles to sort out so no 5 stars but hard to complain really, this is a beautiful hotel and the rooftop bar is gonna be a hit with the locals. Small but chic and an amazing view right into the padre's home ground.

13/07/09 | Link | Rating: 4.0
73. S O.
Auctioned off their one night complimentary certificate at a fundraising event.  The reservation desk had to transfer me to their sales rep since certificates could not be handled by them.  Sales reps were never there to pick up the phone while I tried to book leaving messages more than 5 times but they never got back to me and the certificated expired while waiting for their response...  wasted $150.

01/02/11 | Link | Rating: 1.0
74. Ann R.
Really top notch service at the front desk, valet, and 9th floor lounge. Everyone was super friendly and attentive. The lobby and 9th floor lounge are beautiful, modern, and sparkling clean.

The location is pretty good. The hotel is 2 blocks from the ballpark and about 4 blocks from the Gaslamp District. Starbucks and 7/11 are both about a block away, which is very convenient. As two females walking alone, it was a tad uncomfortable walking back from the Gaslamp District at night. However, no problem in the daytime.

The rooms are spacious and have beautiful large windows. I loved that they had hardwood floors! The only issue was that the floor had a lot of lint and dust and we wondered if it had been cleaned anytime recently.

Overall, a very good experience and I would definitely stay here again.

05/09/11 | Link | Rating: 4.0
75. Rossi C.

Here are a list of problems that I didn't even care about since this place was so posh.

1. had to call to refresh our room
2. 32 dollars a night for parking
3. limited food menu.

Other than that the place was cool.


09/09/09 | Link | Rating: 4.0
76. DUBL B.
Stayed there for the Eagles/Charger Game. Beautiful hotel. Very snappy interior. Great lobby bar with plenty of TV's to watch a game.

Room was very cool. Hardwood floors, HDTV flatscreen, comfy bed, spacious bathroom.

Location is right in the middle of Gaslamp and we could see PetCo Park from our room. Walking distance to Hard Rock, Ivy, Stingeree, Voyeur, etc.

2 complaints keeping it from a 5 star review. Our room wasn't ready when we checked in at 530 which was super frustrating. That said, they bought us a drink at the bar, but still was not very happy with that.

And the A/C in the room was not great. Had it cranked down as low as possible (68) and it never got below 73 in the room and made for a warm sleep.

Other than that i would recommend and definitely stay here again. Nicer rooms than Hard Rock and the Ivy, plus the staff was very easy to deal with.

Final note is that you can bring your dog. Makes for a loose atmosphere.

18/11/09 | Link | Rating: 4.0
77. Chrys B.
Our stay at Hotel Indigo was hands down great, first time in San Diego and we will be back. The location was ideal, we could walk to great restaurants, trendy bars, and some shopping. Adonia and Darren were the most helpful and awesome at the front desk and always gave us recommendations on where to dine and where to hang out. The rooms were trendy and the best hotel bed I've ever slept in. The upstairs bar and patio was great to chill at with the fire going. San Diego I love you! Hotel Indigo you made it memorable!

04/11/11 | Link | Rating: 4.0
78. Lauren B.
Love this hotel and had a great stay there recently. Completely redone and with decor that changes seasonally, this is a great-looking boutique hotel that's convenient to the ballpark and the Gaslamp. We were on the 9th floor, which has a roof bar that looks right out over the baseball park. We sat fireside and watched the Padres play the STL Cardinals for a bit before heading out for dinner.

Rooms are really clean with very modern, stylish appointments. Only complaints: no tub in the BR and no coffee maker! But Aveda products and a nice open-air bistro serving breakfast to late-night.

We got a great rate on a weekend overnight last time through their website. Really courteous service and moderately-priced overnight valet. We plan to stay here whenever we go to SD.

26/09/09 | Link | Rating: 5.0
79. Arnel R.
Booked through Hotwire, great deal for a one-night getaway. Customer service was excellent. The room was unique with the hardwood floors and the color scheme. It felt like you were staying at someone's loft in the city. I likey. I would definitely stay again, maybe in the summer when the pool and rooftop lounge is open

11/04/11 | Link | Rating: 4.0
80. Meg D.
This place was great. It was up-scale and the people were super friendly. The beds... SOOO comfortable I did not want to leave. Oh and they let me have my dogs.. BIG BOXER and small Sheltie. They have the amazing dog floor and it was really just a great stay.

07/08/11 | Link | Rating: 5.0
81. Jennifer G.
Very friendly and welcoming staff! The room was great! Only problem was when we checked in at 245, the lovely attendant in the front informed us that our room wasn't ready, and that she would let us know when it was. So of course we waited in the bar....a little over an hour later, I realized quite a bit of time had passed, so we went up front to see what the deal was. That young lady was gone, and I'm sure the room had been ready for a while. After a stressful train ride over, that peeved me a bit. Overall though, it was a great stay. The hubs and I usually stay at the Ramada since it's right in the middle of town, and we're rarely in the room anyway. This hotel was so nice, we actually hung out in the room more than usual. The bartender on the ninth floor bar was great! She had a wonderful sense of humor, and even laughed when hubby was being his sarcastic, silly self. Also, the bartenders at Table 509 were also amazing. All in all, I think this will be our new go to. Next time, we'll be sure to bring the pup as well.

06/09/12 | Link | Rating: 3.0
82. Richie W.
I made a reservation in July of 2009 and the Hotel Indigo just opened.   It was so new that the cab driver that drove me from the airport didn't even know the name of the place and the location, but eventually figured it out.  

Amazing hotel!  iPod chargers in the room., flat screen TV's, great modern queen size bed, roomy showers, complimentary internet service.  It's almost like having a room straight out of Mtv Cribs!

As the others mentioned, right smack dab in the Gaslamp District.  Walking distance to Petco Park and right across the street from a 7/11 for cheap eats!

I'm not too sure how much the actual cost was since I got a deal from Hotwire, but this place definitely would get my business again!

25/12/09 | Link | Rating: 5.0
83. Rhia R.
Definitely the most modern hotel I have ever stayed at in San Diego to date. I was already excited from browsing their website weeks before my trip. Unfortunately, we couldn't get a view of Petco Park since it was full for SDCC. We still managed to see it from their Level 9 bar while relaxing with a bear near the fire pits (s'mores, anyone?). The rooms were nice with a flat screen tv, wooden floors (a first for any hotel I've stayed in) and a roomy bathroom stocked with Aveda products (Nice!). Most hotels around the downtown area offer free w-fi, but we were also given complimentary access to use and print documents from the computers in their lobby. My chances of staying at a hotel like this again are pretty slim, so I made the best out of it. Wish I could have said hello to the hotel's resident canine before I left.

05/08/11 | Link | Rating: 4.0
84. Terrion W.
I recently stayed at Hotel Indigo for a couple of days during a short getaway from Los Angeles. I was on a solo trip and was actually looking for a place that might not be particularly "child friendly." Though it's not necessarily child "un"friendly, Hotel Indigo does feel more like a "grown up" hotel.

I received a pretty decent rate by prepaying in advance. The service was great all the way around--from the valet to the housekeeping to the front desk (though the bartending staff could have been slightly more attentive). I paid a little extra to have a room with a view, and when I initially arrived I was in a view room, but I was directly facing another building. I was immediately moved when I brought this to the attention of the front desk. I had a couple of other requests during my stay, and service was always prompt and friendly.

As it turned out, I ended up being sick during my stay, so I didn't get out too much, but I did walk around a little bit, and I was within a short, easy walk of plenty of restaurants and some shopping.

The bed was luxurious, I appreciated the free internet, there were plenty of tv stations and a big flat screen, and the shower was big and wonderful. I suppose if you're a tub person, or have children, the lack of a tub could be a problem, but I don't fall into either of those categories. Further, I actually forgot I was in a pet-friendly hotel. Never heard or smelled any pets at all. Decor was great as well. The bar/lounge on the 9th floor is sorta sexy too. Of course, the valet service was expensive, but that's pretty much the way it goes in large cities.

Overall, I loved my stay, and I appreciated staying at a boutique hotel that was unique from any place I've stayed before--it made the experience feel that much more special. Even if I was coughing up my lungs the entire time.

27/08/10 | Link | Rating: 5.0
85. Ms M.
This place is Uber Dog Friendly! Inexpensive happy hour cocktails with a rooftop view of San Diego with your dog? A no-brainer for sure! The service is impeccable from Valet to Bartender. Only two gripes...bigger rooftop & less heartburn with those garlic fries! ;)

24/08/11 | Link | Rating: 4.0
86. George B.
Late review but needed one. Amazing staff and hotel.  Walking distance to everything you want, clean and just amazing. Staff upgraded us for no reason but to give us a giant room. I usually don't order room service, but wanted to use the giant board table for breakfast.  Hands down the best room service meal I've ever had. Everything was fresh, organic and locally grown.  Portions were huge and I wish I had more meals just there. I try to go to the coast once a year, this will be the only place I stay.

16/01/13 | Link | Rating: 5.0
87. raji b.
Loved the modern flare to his place, the atmosphere was really nice plus the location was perfect. We got there early so we had to wait a few hours for our room which sucked but they upgraded us (score!). The women at the concierge desk were rude but we spoke to a manager named Derrick who was really helpful and gave great recommendations. The rooms were clean, the beds were really comfy and i loved the wooden floors.The sky bar had a great view of the ball park and was really nice and cozy i loved the fire pits =) The restaurant food menu could use an upgrade... the margarita pizza tasted like it was frozen not freshly made. The only reason im taking a star off is because they charged us 30 dollars extra a night for  double beds which they didn't mention till we were leaving and the white lady that was checking us out was pretty damn rude.

13/06/11 | Link | Rating: 4.0
88. Kim S.
One of my BFF's and I stayed here during the power outage. This hotel was one of the very few that had generators which made our trip better. The food and drinks in their restaurant on site is yummy! The room was nice and clean with hardwood floors. Our view was just OK from the room. I didn't use the coffee maker as there was no sugar/cream for it, weird? The customer service was a good and I would return here again. I got a great price on HOTWIRE so was very happy. However, I am not sure I'd want to pay full price for the room although we enjoyed our stay here. The location is great as it is walking distance to a lot of the cool spots we wanted to visit.

26/09/11 | Link | Rating: 4.0
89. Elliott G.
Cool hotel with a great location, clever haiku idea goin on. Neat bars, and nice rooms for amazing prices...

the service was ok- nothing amazing. coffee maker wasnt cleaned, and the glasses were dirty.
shower head kept falling, potential hazard?!

23/03/10 | Link | Rating: 3.0
90. carolyn l.
SO DISAPPOINTED IN THIS THIS HOTEL!  Be sure to check your monthly credit card statement as we had unaccounted charges on our bill that were not part of our bill on checkout.  I called not less than 10 times to try and clear up charges and talked to Henry in accounting and Bruce.  I was told time and time again, "we are researching the charges and will get back to you."  For the price we payed, I expect more and would never stay here again.....ever.....based on the ineptness of the service we received!!!!  We are still waiting for our phone call to be returned and today I was told that Bruce would get back to me "in 15 minutes."     Still waiting.

23/01/13 | Link | Rating: 1.0
91. Ryan H.
Unbelievably perfect place to stay if you're coming into town for a convention, or just to hang out. The front desk crew go above and beyond the norm with regards to customer satisfaction. They also let us have conjoint rooms between 7 people and didn't charge for having more than 2 individuals stay in each. They will also connect you with amazing restaurants (4am pizza) without hesitance. Highly recommend staying here- prices are very reasonable for comfort, aesthetics, and overall service. The hardwood floors and mushy down comforters will leave you content and wanting to return for another visit. 'Nuff said.

24/01/13 | Link | Rating: 5.0
92. Natalie A.
My boyfriend and I stayed there one night. We walked from the 6th street trolley stop with no problem and arrived to friendly staff and a beautiful hotel. The room was great! Very modern and clean. We walked to Petco park for a game that night with no problems and then walked to a breakfast place called The Mission with no problem. I thought the area was gorgeous. I think I only saw one homeless person closer to where we ate breakfast. But what can you expect? Every downtown has that element.

I have recommended this place at least five times since we got back.

27/07/09 | Link | Rating: 5.0
93. Ida L.
I would love to stay there again. The staff was helpful and nice.  Our room  was clean and modern.  The Keurig coffee maker in the room was a plus! The work out room was great.  The rooftop lounge was awesome. Within walking distance to tons of shopping and food!  This stay made me fall in love with San Diego.

03/07/11 | Link | Rating: 5.0
94. Courtney S.
My boyfriend and I stayed here for our 4 year anniversary.  When we first checked in the man at the concierge was really nice and gave us a free room upgrade because we were celebrating our anniversary.  It was great!  The rooms were modern, clean, and have great views of the city!  It was SUPER close to the gaslamp district, only 4 small blocks away.  It has the perfect location and whenever I go back down to San Diego I know that I'll be staying here.  The only downside is the $35 per night parking, but we couldn't seem to find any free public overnight parking within the area and public parking garages charge a $20 flat rate after 6 so I guess it was a good price considering that.

05/04/11 | Link | Rating: 5.0
95. Dave A.
I came to Hotel Indigo with 8 other guys for a bachelor party. We had 4 rooms split among the group. We requested the rooms to be near one another but it couldn't be accommodated.

Pro: Very comfortable beds and sheets. Nice room layout with new televisions. Thick walls. Beautiful bathroom and a shower with some water pressure. The company we met and the views we had on the 9th floor terrace bar, and the shots we had in the lobby bar. The patience the staff had with us.

Cons: Parking is $$$, no fan in the bathroom. No pool or spa. I found the A/C to be a bit on the weak side but I also love loud blasting A/C. If you have the window open, you will hear a good amount of street noise. Request a room high up to avoid some of the noise. The elevators are fast.  

Neutral: Dogs. If you like them, come to the hotel, if you don't like animals, avoid this place. Kids. If you have kids, not much for them at this place. Close walk to the ballpark!!

Enjoy San Diego!!

17/05/10 | Link | Rating: 4.0
96. mike d.
What a gorgeous botique hotel. Completely dog friendly, incredibly comfortable beds, great shower and beautiful views. The ninth story bar was most accomodating. Would highly reccomend the Hotel Indigo to anyone staying in the area. Friendly staff and minutes walk to petco or gaslamp. Food is amazing.

15/12/11 | Link | Rating: 5.0
97. Lauren E.
This hotel was great!  Location is excellent.  The rooms were new & nice.  The bathroom is the best.  The shower is HUGE with tile & a bench.  The food was pretty good downstairs and the staff was very helpfull.  I moved down here to San Diego so I don't need a hotel room anymore, however, I would reccomend this hotel to visiting family & friends.

13/10/11 | Link | Rating: 4.0
98. ElisaBeth S.
I love it here, I don't want to leave!

The place is gorgeous, the service is great, and they are so pet friendly! I forgot an extra bowl for our Golden Retriever and asked if they might have one, within 5 minutes someone was knocking on our door with a metal bowl for us to keep and special treats for our Dakota.

The room is beautiful, bright colors, comfortable bed that we didn't want to leave, the walk in glass shower was awesome.

And anything you would want to do is a walk away, even bowling and Petco park.

And if you're a priority club member you get a few perks :)

18/04/10 | Link | Rating: 5.0
99. Allison W.
The hotel contacted me through yelp and asked for feedback. ...but there was no follow up after I emailed them directly. Guess they don't care.

29/11/12 | Link | Rating: 1.0
100. H H.
We booked this through Hotels.com and got an insane deal. We really, really liked this place. So incredibly beautiful and clean and well, close to Padre Stadium, which is why we were in town. I'm partial to orange, so the decor accents were um, beautiful. Really, really beautiful. The cafe was amazing; the food we had on Saturday when we arrived was so insanely good. I had the Farmer's Market salad with steak and thought I was going to make out with my plate. My husband had a burger with a cone of fries that was so gorgeous he took pictures. We really, really loved this place and the location can't be beat. Sunday morning I took a nice long walk with my daughter downtown. We'll stay here again if we come to town.

25/06/11 | Link | Rating: 4.0
101. Muhammad N.
Came here just for one night to enjoy the gaslamp district with friends. I will definitely be staying here again! The location is excellent, just a few blocks to all the awesome gaslamp areas, but just far enough to be isolated from the rowdy drunkards yelling at 4am. The staff was very attentive and incredibly friendly, I even got a call after getting situated to make sure everything was fine. I love the modern, chic design. The rooms are bright and airy and the lobby is a wonderful spot to have breakfast, lunch, or dinner. Didn't get to check out the rooftop bar which I heard is pretty cool, but definitely will next time. The price is just right...like I said, I will definitely be coming here again.

28/01/12 | Link | Rating: 5.0
102. Liane E.
Used Hotwire and got this hotel for $95! Loved everything about this hotel. The location, the contemporary design, and the friendliness of the staff (not snooty). There is a Starbucks that is right around the corner. Valet parking only and it's $38 which seems to be the going rate for 4* hotels in the Gaslamp (valet or self-parking). We had a great view of Petco Stadium and I loved the spacious shower, the Aveda products, and the bright decor. I would definitely recommend this place and would stay here again. I did read prior reviews that customer service went south once they realized the guest used Hotwire or Priceline but I was fortunate to not get that vibe at all. They treated us like any other guest.

03/02/12 | Link | Rating: 5.0
103. Jen G.
I stayed here with my friend, his dog and cat. The rooms were beautiful - hardwood floors, flat screen tv, great view of san diego, friendly staff and the best part was the rooftop bar. Get a cocktail and enjoy the view, plus there is a pet relief area. You don't have to take your doggy to the street. The place was very modern and welcoming. The room had a large bathroom, great shower and the bed was to die for. One of the best night's sleep I have ever had. The bed makes you feel all cozy and comfortable. lots of pillows, great mattress and clean. I would highly recommend this hotel when traveling with pets. They even have dog beds.

13/09/12 | Link | Rating: 5.0
104. Anthony E.
Incredible staff and exceptional customer service. I help run a non profit organization focusing on providing education to college students on all aspects of the real estate industry. We recently hosted an event at Hotel Indigo where we had our presentation and mixer on their rooftop terrace/lounge. The views were incredible, overlooking all of downtown, Petco Park, and we even got to see a pretty cool sunset. The entire atmospere couldn't have been better. The architects did a great job incorporating a sophisticated and urban/modern looking space on the terrace. Our event could not have been made possible without the help of such a great management team. They went above and beyond in attending to our needs, reserved our group an intimate spot surrounding their reflection pool, provided a delicious private menu for our party, and gave our organization a unique tour of the building.

Overall: Friendly and attentive staff, delicious food, great happy hour prices, awesome views and atmosphere, perfect place to have an event or special occasion.

13/11/10 | Link | Rating: 5.0
105. Andy B.
Stayed here with my wife and our dog Penny this past Saturday night for the Rock and Roll Marathon.

Great hotel.  Loved the lobby area and the  room was very comfortable and modern.  We really appreciate the fact that they are pet friendly since we do make it down to the Gaslamp often.

The staff was very friendly, helpful and informative especially Andrew and Sergio.

My only gripe was with the choice of music in the 9th floor bar/lounge.  It was not to my taste and I think it kind of detracted from the potential of the space which is pretty sweet.  I'll be the first to admit that I'm being a bit nitpicky here but if you knew me you'd know why.  Maybe I just came at the wrong time.  

Regardless we will definitely stay here again and overall we had a very enjoyable experience

06/06/10 | Link | Rating: 4.0
106. David C.
I stayed here with my family. The hotel itself is great. Modern decor, everything feels new. A couple things that bothered me was that the hot water was never all that hot. The airport is somewhat close, so you can hear the booming of airplanes landing, and sometimes when it's silent in your room, you can hear running water from other rooms.  The only other thing that bothered me was that on my way out, I noticed someone had their dog in the hallway- like they stayed in the room with their dog. I'm a dog lover and even have my own dog at home.  But I'm not fan of dog friendly hotels.  I liked the hotel, otherwise.

22/11/11 | Link | Rating: 5.0
107. David C.
We got married in San Diego this weekend and the whole bridal party stayed at Hotel Indigo and loved it. The staff is extremely friendly and accommodating. The rooms are classy and modern. The beds are ridiculously comfortable. The restaurant downstairs has the best garlic fries and avocado hummus. All of us would stay there again in a heartbeat.

01/09/11 | Link | Rating: 5.0
108. Andrew F.
My wife and I came here with our dog to celebrate our anniversary. Overall, a great experience and when we come back to San Diego, this will be my first choice. That being said, here is my review, beginning with my dislikes:

- This hotel is brand new and experiencing some growing pains. Service is the main shortfall. It took 30 minutes and two phone calls to receive fresh towels. The cleaning staff forgot to clean our room the day after our first night. The front desk clerk at check-in was not nice when we asked him for directions to the beach.

- The parking rate is expensive, at $32 per night. Metered street parking is available, though inconvenient and difficult to find.

- This hotel turns into a club at night, so if you're looking for a relaxing Saturday evening in the hotel, forget about it. The upstairs roof deck is a happening spot, as is the lobby bar. Most people you encounter on a weekend night are definitely not guests of the hotel.

All that being said, this is a great hotel.

- Pet friendliness -- wow. The rooms are clean, have hard-wood floors, and the staff loves dogs. Very nice!

- the physical space: super modern rooms, comfy beds, large bathrooms, beautiful decor in common areas, LCD TVs in rooms, etc.

- The roof-top deck: you have a direct line of sight to home plate at Petco Stadium, and can actually watch a baseball game from the roof-top bar. You can also partially see the harbor and the bridge to Coronado Island, and have an overall great view of the area. There is also a "Meditation Deck" in case you feel the urge to escape the confines of your room to read a book outside. (the rooms do not have private balconies)

- Location: heart of Gas Lamp district, walking distance to everything within.

- The fitness center: nice, new equipment. Quaint, but sufficient, and has great views.

All in all, a fantastic hotel! We will definitely be staying here again. They just need to work out some of the kinks in service.

06/09/09 | Link | Rating: 4.0
109. Amanda S.
I only have one word for this hotel - PHENOMONAL! Ok, maybe I'll add a few more: amazing, beautiful, incredible, gorgeous, comfortable, pet-friendly, eco-friendly, attentive to detail, outstanding service!

I tried out the brand new Hotel Indigo in San Diego over Halloween weekend for my annual "girls trip" with my friends from college. We all flew in from different cities, and one of my friends arrived several hours before me. I called the hotel and notified them that her flight would be getting in before me and asked if she would be allowed to check in - even though the reservation was in my name. The took all of her information and greeted her with open arms.

When the rest of us arrived, we were greeted by name (how did they know it was us?) by saying "You must be the girls from Georgia and Wisconsin!" WOW! We got up to our room and it was beautiful! Rich full color, hardwood floors, large LCD plasma tv (not that we ever turned it on), and the best part of it all - Aveda bath products! (the same stuff I actually use at home!)

While reading a little about the hotel in the in-room info, this hotel is the first LEED certified hotel for it's brand. They have so many great eco-friendly ammenities: recycling in the room, keep your sheets and towel program if you don't need them washed every day, hardwood floors for better air quality and many, many more things.

They have a great 9th floor outdoor Phi Terrace bar where you can oversee San Diego harbor and the Gas Lamp district. It has a great environment embracing all of the elements of nature: fire with great fire pits, water with a beautiful reflecting pool, earth with incredible stone work and air with the open air terrace. They also have a wonderful restaurant and bar on the first floor that has large full-wall windows that open up - so you can experience the wonderful San Diego weather!

Another thing that wins my heart over - they are pet-friendly! There were many, many people with dogs in the hotel and the dogs are welcomed just as if they are a member of the family. They have a canine cocktail hour with happy hour specials for the two-legged guests and free dog cookies and bowls of water for the four-legged guests! I've never seen such happy pooches!

What can I say about the service? EVERY employee (or inbassadors as they are called) greeted us with warm 'welcome homes' every time we walked in, smiled, answered any questions we had, gave excellent recommendations of things to do in town and were genuine service providors! KUDOS to this team!!

My favorite part of the entire trip would have to be Sandie - the Hotel Indigo mascot. She is a rescued dog from a local shelter who makes her home at Hotel Indigo. She greets the guests, likes to help check people in, and will do anything for a scratch!

I will DEFINITELY be back to the Hotel Indigo San Diego! An amazing place in a great city!

11/11/09 | Link | Rating: 5.0
110. Carrie O.
My husband and I attended a "Yappy Hour" here tonight, and it was really awesome! The hotel is beautiful, and super dog friendly. The upstairs patio where they do the yappy hour is really swank! Great views of Petco Park, downtown, etc. We plan on coming back to another yappy hour in the future, and will likely recommend this hotel to friends if they're traveling with dogs (or even if not!)

25/08/11 | Link | Rating: 4.0
111. peter o.
nice hotel, visually open and airy, nicely appointed, lobby relaxed and mellow, nice bar, good food, but the music is too loud and the play list is asinine, unless you're 13 years old... Trashy adolescent pop music relentlessly keeps this place from being as sophisticated as it is designed to be.

17/03/13 | Link | Rating: 2.0
112. Lois W.
As a newly built hotel, Hotel Indigo has one of the nicest facility I have ever seen. Beautiful lobby, seating area, restaurant and bar. Our hotel room was modern and sleek as well. This hotel's location can't be beat either. Guests are within walking distance to the Gaslamp district, downtown, the Petco Park, Harbour Drive (if you feel like walking a bit further), and plenty of restaurants and nightlife.

Certain problems come with the location though. While my boyfriend and I were at the hotel, we didn't feel like paying for the steep valet fee. Therefore, finding street parking was our biggest issue. There were plenty of parking garages around; however, there were plenty of event-goers as well. While we were looking for parking spots, many people going to the Jazz festival or the ball game were also hunting spots down. Even parking garages were full... But we did ok at the end. Parked 2 nights nearby for $15+$5 rather than $32x2.

Overall, I'd like to see that the valet fee come down. However, it was still a great hotel in a great location.

01/06/10 | Link | Rating: 4.0
113. Carolynne K.
This hotel is beautiful and one of the nicest I have stayed in. Just a walk away from Petco Park, 5th street, and a quick drive to see the rest of San Diego.

Coming back to this hotel every night made our vacation that much better. It was relaxing and a good de-stressing experience for me. The staff was very helpful too.

There are a good amount of parking lots in the area, the 32 bucks a night adds up quick, but we found it to be 5 bucks at the lot on weekdays and 20 on weekends (good luck beating out the bar-hoppers).

We would definitely stay here again.

01/06/10 | Link | Rating: 4.0
114. Dee G.
I highly recommend stay at the beautiful Hotel Indigo if you are going to be visiting San Diego. The whole entire staff is super friendly and sincere about it too. Everyone from maintenance, servers and front desk. They definitely hire the right people. The food is delicious and the drinks are awesome! Prices are moderate and worth every penny. My favorites are the calamari, pastrami sandwich with side salad, or the pizza. The drink I usually go for is thee chardonnay but if I want something sweeter I take the sunset cliff margarita. Yum=)
Indigo is super dog friendly, they even have an area in the upper terrace (level 9) where they can pee and get some refreshing air..ahh! I know once a month they have K9 Cocktails where all dogs can come together and mingle, listen to the DJ and munch on some snacks. The dogs have fun while their owners enjoy a drink and admire the beautiful roof top view.
Every FRIDAY from 9 pm to 12 there is a great DJ playing music on level 9 anything from lounge, jazz, hip hop, and some new stuff too! One of the best DJ's I've ever heard! *cough cough* he takes donations..so don't be cheap lol....They have bartenders serving drinks and you get a view looking out to the Padres stadium. Game nights are amazing because you can see the fireworks from above!!
Overall, I love this place and without question be back! 5 stars woohoo=)

21/08/11 | Link | Rating: 5.0
115. Cindy C.
Do not stay here....The hotel room was very modern and clean. BUT I did not care for the $35/per day valet parking. If you did not chose to valet with the hotel then you would have to park on the street which had meters. Obviously, you could not park on the streets cause then you would have to feed the meter every 2 hours. So basically, the hotel gave you no choice but to use their valet.
The noise level was bad in the hotel room. You could hear people walking on the room above yours, people talking in the next rooms and when the people closed their room doors nearby it was LOUD.
I would not stay at Hotel Indigo again.

15/08/11 | Link | Rating: 1.0
116. Chris M.
The only place you should stay in Downtown San Diego. I can not say enough good things for this place and its people.

They hosted my wedding here and did a wonderful job.  The staff was awesome and bent over backwards to take care of us and my guests.

They have very fair prices with a great terrace and a very decent bar. It is near everything you need in the city.

if you are coming in for a ball game, wedding, or just to see San Diego you can not beat this place...I would give them a perfect rating.

Rooms are decent sized but very nice and it is a very clean nice hotel.

04/04/10 | Link | Rating: 5.0
117. Laura S.
I have not only stayed at the hotel but have also eaten downstairs.

I had planned on staying here the night before America's Finest Cup 1/2 marathon and thought it was a great location to everything downtown. It is about a few blocks over from gaslamp so it is a lot quieter than staying on the main strip but still close. The staff was very pleasant and attentive. The only issue we had was when we came back to leave the hotel, our key did not work, and we had to go back about 4 times to the front desk before someone finally came up to take a look at what was wrong. Unfort our lock on the door, had died, the battery was shot and they had to "break in" to our room in order for us to get out stuff out! Although this was an issue, the staff seemed extremely attentive and extremely sorry for the issue.

My friend and I went to eat at this hotel, mainly because it is pet friendly and she has an 100lb american bulldog. When we went to eat the staff was attentive in taking our order and being extremely respectful to our dog. They even brought him treats while we were enjoying our meal! Once it started to get cold out the staff was very nice and closed the window for us, without us having to ask. The food was yummy! I recommend trying the sweet potato fries and the thai pizza!

19/09/10 | Link | Rating: 4.0
118. Kristine A.
Actually haven't stayed here yet, but do plan to do so as a "stay vacation" soon because of their great pet policy!  Went to Cannine Cocktails Happy Hour on Thursdays - monthly - it was so great.  All the staff were welcoming and attentive.  The drinks were great and the dogs had a blast!  This is what I want as a dog parent - a place to relax and hang, have a cocktail or 2 and have my dog with me.  Excellent! Please keep it up!

19/02/12 | Link | Rating: 5.0
119. Kel F.
Beautiful boutique hotel. We had an awesome corner view of the baseball stadium/park. Service was great, friendly & inviting. I will stay here next time I visit San Diego!

20/02/12 | Link | Rating: 5.0
120. Natasha S.
We were super pleased with our stay at the Indigo.

The location is fantastic. Our room had a view of Petco. It's a couple of blocks from the action in the Gaslamp, but far enough away to really not have to worry about crowds and drunken college student shenanegans.

The lobby and room decor is super cute. Extremely comfy bed, large shower with AVEDA spa products, and adorable haiku placecards to let you know about important information.

There was a great looking rooftop bar - unfortunately we didn't get back from the concert we were in town for in time to have a drink up top, but the view was amazing. I would defintiely go back, particularly if there was a baseball game going on.

The gym was nice - the equipment all looked brand new. The hotel is LEED certified which totally gives me the feel-goods about staying there.

I really don't have a single bad thing to say about this hotel. We had a great stay. Can't wait to go back.

24/08/10 | Link | Rating: 5.0
121. Jenn R.
We had a very weird stay at this hotel, but look at that, despite the weirdness, it was still a great experience.

Our first night here, I watched some ghost investigation thing at a decrepid insane asylum. That woke me up with nightmares. About an hour or two later, I was awoken by a woman screaming "help me" about twenty times, but this, was real. Then there was fighting. Called front desk, they said security was on their way up and I never heard another thing.

The second night night while getting ready to go out, we hear MORE fighting through the vent in the bathroom. A very angry man was screaming obscenities at someone/something. VERY disturbing. (Then we came back drunk and were the loud ones... heehee.)

The decor of this hotel is SO COOL. It's incredibly modern and very clean. The rooms are decked out in what I would called modern traditional. The bathrooms are something I'd like to have in my own home, so not "hotelly".

The staff were all incredibly friendly and helpful from the valet, to the bar/restaurant staff.

The food was really good and the drink list extensive. There's a really cool balcony on the 9th floor that overlooks the ballpark. They have gas firepits and heat lamps making a cold windy night warm.

The "phitness" center is a bit small, but has free weights & a weight machine, a lovely meditation balcony off of it, which also serves as a good place to cool off from a good workout and stretch. Very zen.

I also see how pet friendly this hotel is and love that, even though we have a cat and did not bring her from Chicago... :)

Hext visit to San Diego, I'd definitely stay here again.

08/11/09 | Link | Rating: 4.0
122. Christina Y.
The bf found this cute boutique on Trip Advisor, and we stayed there for one night on a recent trip to check out the San Diego zoo.  It's located in downtown, literally about a block from the Petco baseball stadium, and within walking distance of the Gaslamp Quarter, but not close enough that you're subjected to hearing lots of drunk people walking around.

What we particularly liked was that we were able to check in about 6 hours early!  We drove down from LA early that morning and were only going to leave our luggage there while we went to the zoo, but it turned out that a room was ready already!  So great.  

We were in a nice corner room on the 2nd floor, which was pretty spacious because it was an ADA accessible room.  Everything in the room seemed really new.  Nice Aveeno toiletries.  We really liked the rooftop bar and the views of downtown and Petco from there.  

The only bummer is the lack of parking in the area -- we had to valet for $26.

30/07/10 | Link | Rating: 4.0
123. Steve F.
This Hotel Indigo came across as an expensive Holiday Inn, rather than as a value-priced luxury hotel.

The decor is attractive, with (apparently) wood floors, cool earthy colors, and modern bath furnishings and electronics.

But a hotel room is first and foremost a place to sleep, and that's where this one fails to hit the mark. First problem: noise, or rather, lack of adequate soundproofing between rooms. Every door closing, every conversation in the hallway was clearly audible (and I do mean clearly--we learned way too much about our floormates' personal lives). TVs in adjoining rooms were not as clearly audible, but the bass came thumping through. And those hardwood floors? It means any time some in the room above dropped something hard or walked across in a hard-soled shoe, we got to hear it. Street noise, even on a higher floor, was also quite strongly heard in the room.

Second problem: the bed was a reasonably firm one, but as a king-size, it still had four small and unpleasantly foamy pillows, the kind I'd expect at a Holiday Inn Express, instead of the large, cushy pillows I'd expect at an upscale hotel.

The bathroom was attractive, but had no tub, just a walk-in shower, which I actually prefer but not all do. There were no washcloths when we checked in, and no floor mat the next day. Wet tile floors, whee! No robes provided, another expected amenity at a true upscale hotel.

The much-advertised views of Petco park are oversold. The park is two full blocks away from the hotel, so one is looking between other buildings into the park. It's more interesting than looking at more high-rises, but don't think you'll really be watching a game from your room, at least not without serious magnification.

Lobby and bell staff were friendly when approached directly, but otherwise detached. Never a "good evening" or "welcome back", even when they weren't otherwise occupied.

Someone in management is still thinking too down-scale. IHG needs to put some line staff from Intercontinental in place to touch up service. Even then, the main problems are structural. I'll be looking for somewhere else next time I need to be in San Diego.

31/07/11 | Link | Rating: 2.0
124. Colin D.
One of the best hotels I've stayed in. The hotel is located just outside the Gaslamp Quarter in the East Village. It's a nice modern hotel which was ideal over the Independence weekend.

I had a fantastic view of Petco park from the room. When I entered the room for the first time the fireworks had just started at the ballpark so I had a wonderful view of that. The rooms seem to be following a Japanese feel with dark wood and cherry colored bedspreads. The bed was the most comfortable hotel I've ever stayed in. Also special mention for the keurig coffee which means you get a decent cup of coffee rather than the usual burnt wood shavings that most hotels have.

The terrace bar on the 9th floor has a superb view of the area and also serves the strongest gin and tonic I've had for a while. The downstairs bar isn't quite so good, the bar staff seemed to have difficulty serving a full glass of beer but I'll let that pass.

I didn't have any problems with noise like some other reviewers have said maybe I'm just a heavy sleeper.

All in all a great place to stay.

20/07/10 | Link | Rating: 4.0
125. Stephanie C.
This was our 3rd stay at the Indigo.  The first 2 times we were upgraded to a suite which was awesome.  The second suite we could see right into the ball park!  This time we just had a regular room but it was also nice.  The beds are so comfortable!  big TV's with a lot of channels.  (although, we don't spend a lot of time in the room). We were here for 2 nights this last trip.  The first night was prepaid but the second night we had made the reservation at a different time so was not prepaid.  When we woke up the first morning there was a note on the floor offering the second night at a much lower price and they honored it to us!  The young lady at the front desk, her name was CREE.  She was so sweet and helpful.  Love this place.  We have never paid more than $149 before taxes here.  I wish they would not charge to park tho.

09/06/12 | Link | Rating: 5.0
126. Louie P.
Great price, great location, dog's stay free!  

Beautiful rooms, clean, basic.

Flatscreen TV's, but no DVD player (so BYO)

You can even have drinks on the rooftop bar with your doggie!

27/01/10 | Link | Rating: 5.0
127. Anya M.
We plan to come back every time we visit SD! We were there over the weekend for Phillies-Padres game. We couldn't ask for a better location. It is in walking distance to everything we wanted to see; Gaslamp district, Petco, Marina. etc. I love the decor, furniture, artwork, and color scheme. Good eye food. The hardwood floor makes me feel more at home. We got a king bed standard room. Good size with Petco view. Room is clean. The bed is comfortable. The front desk people are very friendly. The valet crew is awesome. The valet is $35 but it is worth it since they let us leave and come back after checking out.

The bar on 9th floor has great view of the Petco and the city. The fire pit and lounge chairs make it sweet and cozy.

I can't wait to go back again.

PS: to hotel staff- please upgrade toilet paper ..... it is no good. It falls apart and feels like sand paper.

25/04/11 | Link | Rating: 5.0
128. K T.
Great concept/gorgeous space.  Eco friendly and uses good practices.  Room very cool.  Ground level hotel bar a nice place to hang for an hour or so-- always had a game on and the folks really social.  Firepit/terrace on ninth floor is off the hook beautiful and well worth a visit.  Tons of friendly dogs (and their owners) on site.  Made me feel right at home!

Only thing i would have appreciated was a mini fridge...  Not even a mini bar I could stash my leftovers and eco water bottle in to chill.

10/01/10 | Link | Rating: 4.0
129. Pedro F.
We stayed there during the Comic Con, we got two rooms and we arrived there around 5:00PM.. They did not have any rooms available so we had to wait a couple of hours so they could clean the rooms.. That was okay because one of their employees (Adriana) she was just amazing and very helpful. She was at the bar making sure we had everything and any drinks as well.. She was very friendly and welcoming. We got our rooms on the 8th floor two hours later. We tipped the bell hop so he would bring our luggage upstairs.. he ended his shift and our bags were left downstairs.. we called and nothing happened then we called again and yes.. we had our bags taken upstairs.. Then it was okay until we found out that our rooms were just underneath a terrace bar and it was just impossible to sleep because of all the noise coming from it all night long.. we called to complain and the front desk person said there was a bar and he would see what he could do.. of course he can't do anything because you can't control that kind of noise unless you stop the service.. On the second day we asked for towels and there was only two in the room and we were three.. I had to call room services thrice to had the towels delivered and that waiting got us really late on our schedule.. Later on the same day, our a/c stopped working and the front desk said they did not have any technician on site to fix that problem and we "would have to wait".. it was really hot in san diego so imagine how uncomfortable waiting was.. It was not possible for them to arrange us in another room..

Anyways, really beautiful hotel and horrible service despite that lady Adriana who was an Angel during our stay.

02/08/11 | Link | Rating: 1.0
130. Maggie A.
I am reviewing the Canine Cocktails they host every Tuesday, and not the hotel itself.  I bring my dog to various Yappy hours in San Diego and he always has a blast.  When we heard about this one, we decided to try it out.

The event is held on the 9th floor, and the dogs are allowed to be off leash, which was very appealing to me since my dog is better off leash and under voice control at all times.  Well, I can't say the same about the other dogs there.  He was attacked by yelpy dogs twice while upstairs, and the owners refused to do anything.  If your dog is not social, then a social dog event is not for you. Not rocket science, really.  

On to the space.  The tables are low.  When I say low, I mean at dog level.  All you heard was people shooing dogs away from their drinks and a lot of the dogs were licking/drinking the drinks left on these low tables.  There is also a small water filled area in the back, where some of the dogs decided would be fun to go for a swim.  Yea, bad idea to have off leash dogs that like water near such a temptation.  That was basically like a small swimming pool for the dogs. And the people there look so snobby and not into socializing with anyone except their chihuaha Tinkerbell, who is dressed in a pink puffy dress.  Seriously, get over yourself. You came here to socialize, not sit like a rock, and it is no wonder your dog is so aggressive.  

Oh, and every single time a person entered this space with their dog, 2 or 3 dogs ran out into the hallway and someone had to chase them and bring them back in.

So after 15 minutes, we left.  We get out of the elevator in the lobby and 2  big dogs attack mine. Right there, in the lobby.  The woman was a complete idiot  who couldn't control those dogs and decided to still go upstairs to this event.  2 minutes later, the idiot is escorted out, I assume because her dogs attacked the dogs upstairs the second she entered.

I spoke to a manager and told him all the issues I see with his event and he said he can't control the behavior of the dogs.  It's a lawsuit waiting to happen.  There should be rules and those that don't follow them should not be allowed to participate.  It's a shame because this would have been a great event if it wasn't for all the aggressive dogs.

For those looking for events with dogs, the San Diego Wine and Culinary Center does Yappy hour  on Wed I believe and Sally's on the water has one as well, though I am not sure what day.  Those are much better with much better owners and dogs.

29/09/09 | Link | Rating: 1.0
131. Julie S.
Review for Phi Bistro:

I found the hotel by accident. I was actually going to a cafe that I like to hangout at and study, but unfortunately they closed it's doors. So sad! I wander around 9th ave heading north with my books and the PC. I saw open windows at the corner of Island. I went in to check out the place very bright, airy, quiet, and peaceful. I set up shop here and hung out till MNF started. No one bothered me and I was able to do my home work, a lil face booking, and drinking cocktails. They have small menu items, and I only ordered the sweet potato fries to snack on. I like their HH specials too. I'm not telling you so you're going to have to go in there and find out for yourself. I don't mind watching MNF here anyways it's quiet and I rather not be around rowdy crazy fans and crowded bars.  They have I think four flat screens. I didn't know about the terrace until after the game and went up to take a look, ugh! I could have been up here hanging out and watching the game outside! Next time! I liked the view and the romantic feel to it at night of course. Overall my experience was pleasant, the staffs are very friendly, and service is excellent.

10/11/09 | Link | Rating: 5.0
132. Kelsey R.
Beautiful hotel, great location. I felt like I was at a spa the whole time Haiku's in unexpected places (ie. do not disturb signs!), waterfall in the lobby and relaxing decor.

It was raining the whole weekend so we couldn't take advantage of the terrace bar on our floor but it looks out over San Diego and is so pretty.

The room was super spacious, the staff was friendly and they allow pets!

Definitely recommend if you plan on staying in Gaslamp!

08/02/10 | Link | Rating: 4.0
133. Shawn A.
Absolutely awesome experience from beginning to end. Even with the ONE technical difficulty with the room (thermostat issue), the maintenance staff arrived within 10 minutes and corrected the issue. Friendly staff. Clean facilities. Great location!!!!

18/03/12 | Link | Rating: 5.0
134. Michelle F.
Oh Hotel Indigo how I miss you!!

-Modern layout
-Hardwood floors (instead of having nasty carpet)
-Free internet access & free use of the computers in the lobby
-Computers in the lobby are Macs =)
-iPad at check in that you can use
-We got a $3 off discount to the bar/bistro
-Beautiful & relaxing terrace on the 9th floor with a bar & fire pits
-Close to Gaslamp district & Petco Park (meaning that there's a lot of bars & restaurants you can walk to)
-Friendly & helpful staff

-They only offer valet parking for $32 =(
(My co-worker & I were able to find street parking for FREE. Just watch out for the street cleaning signs - they have street cleaning 3x a week. Also know when there are events at Petco Park b/c there are certain times/places where you cannot park)
-No microwave in the rooms or in the hotel!! How we were suppose to heat up our leftovers?

I heard others complain about the noise from the bar on the 9th floor. We stayed on the 5th floor & didn't have any noise issues.

17/09/10 | Link | Rating: 4.0
135. rae m.
Hotel Indigo is beautiful. It's located near the Gas Lamp District and nearby restaurants. It's also located near the baseball stadium where the San Diego Padres play.
Its newly built and has a very modern chic feel to it. The room we stayed in was gorge. Everything from the wooden floors, flat screen tvs and glass showers was amazing. And not to mention this hotel is DOG FRIENDLY. They accommodate for your pets by having an indoor park.

11/02/11 | Link | Rating: 5.0
136. Rebecca F.
My husband and I just spent four nights at Hotel Indigo for our anniversary.  This was our first stay at HI and we were very impressed.  The hotel was clean, sleek and modern.  All members of the staff were attentive and professional.

05/07/12 | Link | Rating: 4.0
137. Brittany V.
I booked with hotel indigo through hotels.com because I like their hotel and would be glad to stay there. BUT I MADE AN HONEST MISTAKE and booked the wrong date. Hotels.com was willing to issue a refund/change BUT the reservations department at hotel indigo refused. They said I could cancel but I would be charged the full price. Hotels.com said all I need to do is call back with the persons name who authorized a changed and they could do it for me. This lady REFUSED - I essentially begged - and she still said no. It is so simple! I will stay at your hotel!! I would even pay more - but she refused to allow this. COMMON HUMAN COURESTY would have been nice.

I don't consider myself a person who asks for handouts or for special treatment... I just made an honest mistake.

08/12/11 | Link | Rating: 1.0
138. Jay S.
This is a beautiful establishment and I especially love the rooms with the Aveda products that they provide. I have stayed in some swanky hotels in my life and have never stayed in one with hard wood floors (this was a nice touch). I am giving the hotel 2 stars because the front staff is not reflect what I expected in such a high end hotel. The girls in the front are not very helpful and especially not friendly.  I may not have been in a suit but come on...I am very well to do. Don't judge me for what I may have been wearing. If I can stay at your establishment and pay, treat me with utmost respect!!!!!!!!!!! You won't have a job if clientele don't stay at your hotel.  

I really didn't like the part where I had to keep calling for shampoo and coffee to be refilled even after the housekeeping came and made the room up.  This should have been standard to refill these items.

Again, this hotel is a very nice place to stay.

27/05/10 | Link | Rating: 2.0
139. Genny H.
My husband and I were in San Diego for a few nights and looked around hotels.com for a boutique hotel at a decent price. The minute I saw Hotel Indigo's website I was sold.  What I saw on their site is exactly what we had.  We pulled up and asked the bellboys where parking was located . We realized it was $38/night to park our car(our fault, we didn't ask) , the 2 bellboys/luggage guys  were extremely helpful with finding us an alternative option to our parking situation.  They even told us what streets didn't have meters.  Nice guys  We were warmly welcomed by David the minute we walked through those doors. The lobby is beautiful and the elevators are only accessible to room floors if you have a keycard. Loved that! Our room was magnificent and the bed was to die for.  I called down one night for some good night tea and a tissue box and they were at the door within 3 minutes. I have stayed at many hotels but this was by far the best customer service I have had in a long time.  It's nice to know that there are still people who care about their service!  Way to go!

FYI: no pool but great rooftop deck!!!!

14/03/12 | Link | Rating: 5.0
140. Wolf L.
Seriously, Yelp needs to come up with a way to give an extra to star when the circumstances are appropriate.


That's the only way to describe the service at this hotel. Girlfriend forgot to put in my name when she made the reservation and I had to check in while she was working. That would have been a big deal at any other hotel, but the wonderful desk clerk, Kimberly, remembered me from the previous weekend. Wow.

Everyone at this hotel is unbelievably friendly and they really seem to enjoy their jobs. Seriously, this is the BEST hotel I've EVER stayed in--and I'm a seasoned, fifty year old traveler.

Girlfriend has already made reservations for NEXT weekend. Sadly, I will not be able to accompany her. However, when I do go back to San Diego for business or pleasure, I won't even consider staying anywhere else.

20/12/09 | Link | Rating: 5.0
141. Robert M.
Absolutely fantastic hotel. This is most likely one of the top hotels I've stayed at, as far as pet friendly, hip and modern feel, with access to a fantastic nightlife.

The hotel itself is amazingly clean, with a very attentive and friendly staff. The valet and the front desk were both very personable, and even remembered little things, and were very aware of our presence. There was only one staff member who I thought could use an attitude adjustment, and that was Deeder. Upon my partner and I's check in, he neglected to inform us of any holding fee on a credit card, where we could take our precious pup, Jacob Robert, to do his business on grounds (which, we found out, was on the 9th floor outdoor bar, they have a rooftop grass area for dogs and a nice, modern fountain for their splashing and drinking pleasure). Deeder also completely ignored me as I stood at the front desk waiting to be helped when I had to go to the lobby to request a dog bed/bowl in person. Mind you, he stared right at me.

My only other concern was their slow housekeeping. Twice, I requested a dog bed and dog bowls. Considering on their website, they advertise a 'ruff life package', where a dog bed and dog bowls are in the hotel room if you have a dog staying with you, it was a hassle to get. (Yes, I had my own, but they were designed for road trips in the car, not hotel stays...hence, they stayed in the car).

Otherwise, it was lovely. I enjoyed the bar where I could take my dog, and watch the game at Petco Park (you literally can watch it from the bar). They had very comfortable beds, modern amenities and Aveda products in their bathrooms (which I am a HUGE fan of!).

As a courtesy upon check out, they did remove one of the $35 valet parking fees for our troubles, which I did not ask for, nor expect. That was a very pleasant surprise.

My partner and I plan on staying there again next time that we visit San Diego, we could not imagine staying anywhere else!

11/06/11 | Link | Rating: 4.0
142. Laura P.
Loved our stay at Hotel Indigo in downtown San Diego. My husband has a ton of Holiday Inn points and they kindly upgraded us to an amazing suite!

Location (blocks from Gaslamp, Petco, cheap taxi to airport)
Upgraded rooms
Lobby Restaurant (sliders were YUM)


We liked the location so much that we ended up moving to San Diego and renting a loft across the street. We still need to check out the rooftop  lounge, but I've heard it is amazing!

24/11/10 | Link | Rating: 5.0
143. Jennifer D.
Clean rooms, in the middle of downtown, so close to everything!

13/10/10 | Link | Rating: 4.0
144. lauren m.
We had a great time staying at Hotel Indigo.  I've read some reviews where people say if they booked on hotwire/priceline they received rude service.  Not the case!  We got the room on priceline and the staff was very nice and we had a nice room.

Tried the upstairs bar for a drink which was fun and the breakfast we had downstairs was good (very small omelet).

Overall, nice stay with a great location and when we go back to San Diego, I would stay here again.

29/07/12 | Link | Rating: 4.0
145. Tim E.
Stayed here on 4/14/12 with my wife & our dog.  We live fairly close to San Diego and since the kids were gone off to the in laws for the night I decided to give this hotel a shot.  I'm a Holiday Inn priority club member & this hotel is part of there chain.  I booked this room on line at the last minute using some of my accumulated points and also the whole hotel is pet friendly (no extra charge for pets).  I booked a room with a king size bed, while checking inn the staff upgraded us to a suite on the top (12th floor) floor.  We were like "WOW"  a beautiful room w/view.   On the 9th. floor they have a grass area where pets can do their business, a big bonus if you bring fido.

The downstairs bar & restaurant area were very nice as well.  Had a couple of drinks before heading out (drinks were awesome) & breakfast the following morning.  Breakfast was good, limited menu and kinda pricey, still a good deal since your dog is also welcomed.

Parking @ $38.00 a night is expensive you need to consider your options though.  Either put coins in a meter every 2 hours (more expensive) or park a few blocks away at a 24 hr. parking lot near the stadium (not the best area to leave your sports car overnight).  People you're in a city atmosphere, parking always comes at a premium.

I would have gave this a 5 star rating only if they had better pillows on there beds.  Pillows needed to be twice the size and softer.  That was my only complaint, I'll be coming back this summer.

16/04/12 | Link | Rating: 4.0
146. Suzie Q.
This is my favorite hotel in all of SD (and the surrounding suburbs!).  It is nicely located in the Gaslamp district, close to tons of great restaurants, bars, PetCo Park, the convention center and the mall.  The lobby is absolutely gorgeous and modern, the staff are friendly and polite, and the rooms are comfortably appointed and shockingly large for a downtown hotel.  The 9th floor has a roof/patio bar which is a lot of fun to go to on a nice SoCal night and watch the sunset or catch a glimpse of the Padres game!  My only complaint is how expensive the bar is (with no Happy Hour offerings).  $8 for a beer is a little steep when you can walk across the street to the Knotty Barrel and get a $10 pitcher of craft beer!  At least there are options close by!

17/07/12 | Link | Rating: 5.0
147. William U.
Just popped up to their roof terrace last weekend for a drink and unwind after a long day around town.

Great space that never got crowded, nice cozy fire pits with a view right into petco park, and good bar selection for a small rooftop set-up, I was impressed and very comfortable!

31/08/10 | Link | Rating: 4.0
148. Michelle F.
Stayed here over the weekend and it was great! The decor is nice...very clean and modern.

Service was good....and actually, their tv and remote worked really well. Hotels typically have strange remotes that aren't responsive but this one was good. And they have a lot of channels which was nice!

They also have Aveda products which is far better than most places. Everything was clean...room decor was a bit cheesy though.

All in all, good place to stay!

04/04/11 | Link | Rating: 4.0
149. Christine U.
Our favorite place to stay in SD! Super dog friendly, nicely decorated rooms, beautiful bar and restaurant, quick valet and perfect location. We can't wait to go back again!

27/05/12 | Link | Rating: 5.0
150. Henry R.
We really enjoyed the stay at the hotel. Great location. The Indigo exceeded our exceptions. Most of all the stuff was incredibly friendly and helpful. The location was excellent and close to all the bars.
We were also lucky enough to find parking just down the street.
We would completely recommend this hotel.

17/01/11 | Link | Rating: 4.0
151. natalie l.
I love this hotel! The best I've stayed at :)

Pros -
- $89 a night and during Labor Day weekend
- It's close to everything! Walking distance to Gaslamp District/Downtown Bars, 2 blocks from Petco Park, and nearby bar lounges/good eats like Basic Pizza, JWok, and Neighborhood
- Super friendly staff. Every single person greets you, even if it's your 5th time re-entering the hotel
- Aveda Products! First time I didn't have to use my own shampoo and conditioner that I brought. I was actually pleased to use the hotel's
- Cable, HBO multiplex channels, and free WiFi
- iHome clock radio
- Pet-friendly and non-smoking hotel
- Nice and spacious on-site fitness center with all new cardio equipment, weight machines, and free weights
- Phi Terrace/Bar/Lounge on the 9th Floor - awesome city view and into Petco Park
- The room overall had a nice look and feel to it. Pretty spacious, bathroom too. Nice bedding, decor, hard-wood floor, and good choice of warm colors for the walls.

- Maybe just that they don't re-stock on the toiletries everyday, but its understandable because they're doing the 'go green' thing
- $32 overnight valet parking

11/09/10 | Link | Rating: 5.0
152. Lance B.
I had a staycation at the Indigo last weekend and was very happy with our visit.
The staff was courteous and extra friendly.  We dealt with quite a few on our stay and they were all consistently extra nice and welcoming.  This made our staycation especially relaxing.  The room was well designed with hard wood floors and decent view.  Comfy beds and Aveda products in bathroom.  Free wireless internet is a great extra that every classy hotel should have.

We visited the bar upstairs and it looked cozy up there but the menu was limited and the food we wanted was downstairs so had a snack there at the bar.  The sweet potato fries and the butternut squash goat cheese dip were tasty bits in the early evening to hold us over until dinner at nearby Oceanaire.  I was impressed they made their own hot sangria, had a nice selection of specialty cocktails, and even serve 3 kinds of naked juice.

When we went out for the evening, instead of staying out extra late like I normally would, I was happy to return and enjoy the room and relax.  I'm very happy I found this place and would love to stay again.

04/12/10 | Link | Rating: 5.0
153. Mitch L.
Do not trust the front desk receptionists or any workers at the hotel. They will try to get you to upgrade to a better room at an additional cost. I was put in a room with the parking view after I refused to an upgrade. The room was decent but I expected better for $200 a night.

11/03/13 | Link | Rating: 3.0
154. Regina I.
I LOVED my stay here.

Following many others' references to Hotwire, we got a rate of $109, which saved close to $80 of the usual rate. However, as many have said before, this hotel is well worth paying full price.

I'm usually okay with getting a less-than-wonderful hotel room if I can get it for cheap because when I'm away from home I'm usually out and about and just need a spot to sleep in. However, after my stay here, I just may be converted- I don't think I can go for less than I got here!

First, location:
It's literally a block or two away from Padres Stadium. So close, in fact, that when you pull up to the hotel you're staring right at the stands and center field. It's also within walking distance of everything in the Gaslamp.

Second, atmosphere:
Walking into the lobby was like a breath of fresh air. It's clean, fresh, and welcoming. They also put out ipads that guests are welcome to use. The rooms are even better. The decor is bright and comfortable and I really appreciated the hard wood floors. It was so lovely that I almost wished I had no plans and could just jump in bed!

Third, service:
Terrific. The staff was so helpful and friendly. We drove down from LA and had to meet a wine tour limo at 10:30. We asked if we could possibly check in early so we wouldn't have to leave our stuff in our cars and they were so accommodating. That night, we needed to catch a cab out of the area for dinner and the valet guys went out of there way - calling cabs and hailing them for us. They didn't stop until all of us had a ride. The next morning, they even asked us how the taxis were and if we had a good evening.

Sure, the valet parking is steep at $32, but it's about the same rate at any hotel in the area. And, considering you get unlimited ins and outs, it's fair.

I hope a stay here is in my near future! I could use another breath of fresh air!

16/10/10 | Link | Rating: 5.0
155. Kim S.
I stayed here on the night of 11/11/2011. We decided at dinner that we would prefer to just stay downtown so that we didn't have to worry about a cab or who would be the DD, and I booked the room through hotwire. This was the first time I had been here, and it will definitely be the last.

Check-in was quick and efficient, and the hotel is actually pretty nice. This hotel is getting 1 star for the very rude and unhelpful staff, particularly the bartender who was working downstairs at 1am on 11/11/2011 (going into 11/12/2011).  After bouncing around downtown, we walked back to the hotel figuring we would just have one last beer in our room before calling it a night. We went to the bar where the were two guys at the bar (with a dog in their lap), apparently waiting for the bartender to get off of his shift. We stood at the bar, waiting for the bartender to acknowledge us, when one of the guys sitting at the bar said, "he's not going to serve you". At this time, the bartender was walking up to me, and I asked, "are you closing?". He said yes, and I then said, "we can just order beer from our room then, right?". He said, "there won't be anyone here". I said, "YOU are here right now". He then said, "well, I'm about NOT to be". He said it with such satisfaction and loud enough for his friends to hear.

Ummmm...who the hell hired this kid? Are you friggin' kidding me? Not only was he still shutting the bar down so he was obviously going to be there longer, but he can't just hand us two beers and charge it to my room? It was Friday night! The worst part was his little attitude. He should not work in a service environment. His need to gain approval from his friends at the expense of being a shitty bartender is indicative of his maturity level. This moment completely ruined my impression of the hotel.

Is it fair to judge an entire hotel experience based on one terrible interaction with a staff member? When there are 1,562 other hotels in the gaslamp that are just as nice, but with great service: hell. frriggin'. yes.

22/11/11 | Link | Rating: 1.0
156. Julie L.
Stayed at this Hotel in the beginning of August with 3 friends for a girls weekend. AMAZING hotel! The location is perfect with views of Petco park and only a short walk to the Gaslamp.

Room was plenty big for 4 girls with lots of space for all our luggage/clothes. Bathroom is very spacious with a large shower. The room even had a Keurig coffee machine! SCORE!

Staff was very friendly and the check in process could not have been easier. The rooftop bar was a perfect place to hit up happy hour with a great view of the city.

I enjoyed this hotel very much and would definitely stay here again.

01/10/12 | Link | Rating: 5.0
157. Diana L.
Stayed at this hotel for a graduation at the Convention Center. Beautiful rooms and top notch service. They went above and beyond my expectations.

12/07/13 | Link | Rating: 5.0
158. Brandi A.
Stayed here for the weekend recently. Must say, this place is fabulous.
Upon our arrival we learned that the travel company that was used to book the room, had cancelled our reservations because they filed bankruptcy and didn't inform us. David and Claire were both very sympathetic and helped us out by booking a discounted room on a moments notice. This place had everything! Fab rooms, nice outdoor lounge and pretty close to everything. I would definitely go back! Thanks guys for a great comfortable stay!!!!

11/08/11 | Link | Rating: 4.0
159. Jennifer D.
I loved our room! On the corner and overlooking downtown with floor to ceiling windows and hardwood floors! Loved the shower and the beds were like clouds. I would stay here again for sure.

14/03/12 | Link | Rating: 4.0
160. Jenny K.
hotel indigo is a real gem in downtown SD that is a little under a year old.  it is one block from petco park.  on the 9th floor, they have an open, outdoor lounge with patio furniture and heat lamps.  you have a view of the ballpark from there.  we took a picture when we were at the game of our hotel even!  haha..

such a deal for independence day!  it has a modern and hip feel.  you can chill, grab a drink or food down at the lobby.  hotel staff is very friendly and helpful.  everything is answered with a smile and enthusiasm.  

loved the bright and inviting decor of the rooms.  it's always a plus when hotels provide aveda bath products.  i adore their mint shampoo/conditioners.  

one night we ordered rocky road (with banana) homemade ice cream from the bar in the lobby.  we told them that we would be on the 9th floor lounge.  they delivered it to us up there.  omg, the ice cream was heavenly..  must figure out how to make it!!

only thing that was slightly confusing (as many guests did not know how to use the elevator card slot) was the elevator.  when you walk into the elevator, you have to slide your hotel card in and take it out BEFORE you press the desired floor.  (many people put the hotel card in and pressed their floor...doesn't work that way.)

i highly recommend hotel indigo to anyone who is looking to stay in downtown SD!!  =D

07/07/10 | Link | Rating: 5.0
161. Jonathan P.
My girlfriend was visiting town recently and I wanted to take her on a last minute trip to SD. Was looking for hotels and of course all were way expensive...randomly found this one on the internet and decided to give it a whirl, especially because they take a state government discount (UC ID thank you). I was really really pleasantly surprised. Its location is great..in the heart of gaslamp district, yet not too loud where you can't sleep. THey say it's a 'green' hotel, and to this day I'm still not quite sure what they mean (energy? who knows). But all that matters to me is that it's really clean and new and modern looking, and the service was stellar. Room decor is also modern, and quite colorful. The bar on the roof was going under construction but I have heard it's really nice. Going back for a conference in May and will def be staying here! I recently stayed at an Indigo in Miami Dadeland but it wasn't anywhere near as nice as SD though..

24/03/13 | Link | Rating: 5.0
162. Carlo M.
I have 13 reviews saved and I better start finishing these up. First off.. I scored with priceline.com .. We got the most amazing room with an amazing price at the fabolous Hotel Indigo Hotel...

I love this place.. I mean love x infinity.. The hardwood floors in the room, the huge shower (can fit 3 people ;)  haha.,  the view of PetCo Park, the 9th floor bar, the IPADS on the front desk...

The hotel made our lil mini vacation in SD real memorable.. You'll know what I mean when u just walk into the hotel.. The vibe, the decor, and the staff will make your stay quite lovely.. Check this place out!!

15/08/10 | Link | Rating: 5.0
163. Cameron H.
This is a beautiful hotel in a great location of San Diego.  It's within walking distance of Petco Park, Little Italy, Seaport Village, Horton Plaza, and many great restaurants and bars.  The exercise facility is open 24 hours and the staff is helpful and friendly. There is inexpensive Parking a block away, $5 for ten hours.  We stayed on the 6th floor and had a great view into Petco Park.  The only problems worth reporting are a major lack of hot shower water.  Of our two day stay, day one was frigid in the stall; day two was slightly warmer.  The towels are a bit stiff, and the A/C didn't seem to function properly, but cracking the window helped.  If those issues didn't exist it would be a five-star rating hands down.  Be sure to check out the 9th floor patio bar!

17/05/11 | Link | Rating: 4.0
164. Morgan M.
I cannot say enough wonderful things about Hotel Indigo!  
We stayed here for our one year anniversary last weekend, and when I booked our room I wrote in the comments section "Celebrating our first wedding anniversary!".  When we checked in, the guy congratulated us on our anniversary and upgraded us to room on the top floor with a gorgeous city view!  He also noticed we had champagne with us and immediately sent someone up with a bucket of ice and two glasses.  So sweet!
The room was absolutely incredible.  The downstairs bar had fabulous drinks and service, and the upstairs bar had the same along with a perfect view of the diamond in Petco Park and gas firepits.  The valet workers were some of the nicest guys around.  Literally EVERYTHING was wonderful!  Not to mention completely affordable and within easy walking distance from all kinds of awesome places.  We're local to San Diego, but I think we'll be looking for a lot more excuses to stay here...

19/05/12 | Link | Rating: 5.0
165. Lisa S.
This hotel only has valet parking which is $39/day. The internet is free. But the speed is super slow. This is so inconvenient for a business trip person.

25/08/13 | Link | Rating: 1.0
166. Jinny C.
***Best Bloody Marys in San Diego***

Go on Sundays and they are $4 all day.  You can bring your dog into the lounge/restaurant downstairs, too.

Excellent, friendly service in a beautiful, modern atmosphere.

20/02/11 | Link | Rating: 5.0
167. Madeline B.
My favorite hotel in San Diego! We've stayed here twice now and we haven't loved anywhere else as much as we love Hotel Indigo. The decor is so chic and modern which is so refreshing from the boring old taupe hotel rooms that are so common. The service is always A+ and the location is prime. We stayed on the 9th floor this past visit and I'll always request it from now on! It's where the rooftop lounge and meditation deck are located. The lounge overlooks the stadium and at night it looks incredible. The meditation deck overlooks downtown and is the perfect place to sit and take in the city. I can honestly go on and on about how much I love this hotel so I'll stop now. Just stay here and see what I mean!

09/04/12 | Link | Rating: 5.0
168. Tiffany W.
Great hotel for a meeting! We all loved our rooms, the meeting room and the food! The staff were the best though - very friendly and very accommodating!

10/12/12 | Link | Rating: 5.0
169. Ramin A.
hotel is at a good location in downtown san diego.  do not park at the hotel, they charge $38 per night. i parked there for one night and they wanted to charge me for 2 nights instead. i did tell them that i parked for only one night.
i get my credit card statement and they dared to charge me for 2 nights!! bunch of crooks !!
the rooms are noisy too. they were having parties next door 3 in the morning. i had to call to stop the NOISE!!  i will not stay in that hotel again!!

19/03/12 | Link | Rating: 1.0
170. Erin G.
Beautiful, modern decor, reasonable prices, no extra charge for pets, good location!

This is a full service hotel, so bring your small bills (need to tip the valet, bell hop etc) Parking is $35/night. You may be advised to park in one of the parking lots nearby, might cost a little less if you're trying to save a few bucks.

I'll def stay here again if in San Diego.

16/10/11 | Link | Rating: 5.0
171. Shanay J.
A couple friends and I try to do a San Diego trip every year. We usually just drive up in the after a couple hours before the baseball game starts because we drive up specifically for the baseball game.

This year we decided to make it a weekend and stay a couple nights. I found this hotel on a website I dont recall and the pictures were pretty nice read a couple review and decided to book this hotel for 2 reasons:

1. It was pretty cheap
2. It is in walking distance of PetCo Park.

Now when we finally found the hotel (it was a little difficult for the driver because he's not used to so many one way street) we were really impressed with the way it looked especially for what we paid and once we got inside we were kinda blown away! It is absolutley a beautiful hotel!! The room were exquisite! The bathroom had a glass door shower it was just beautiful and the view!! OMG spectacular!

At check-in they told us about the bar on the roof so after we got settled we also went to check it out before we left for the game. There are no words to describe how beautiful this bar is it has a spectacular view of PetCo Park and the rest of Downtown San Diego as well as the ocean, although do be careful where you look because there are apartments that you can look into and we kinda saw a little more than one of its tenants than we ever want to see!!

08/01/11 | Link | Rating: 5.0
172. Mary S.
Gorgeous boutique hotel right in the heart of the Gaslamp District of San Diego. Was in San Diego for a conference at the convention center, all of my coworkers were staying at the Marriott right next to the convention center and couldn't understand why I'd want to stay so far away, but at the end of a day of classes and meetups and 'get togethers', it was LOVELY to not have to spend the evening with my coworkers after being with them all day. This hotel is situated just a half mile from the convention center so it's a leisurely stroll to and fro. The hotel staff was warm and welcoming and got us situated in a room even though we had gotten to the hotel well before check in time.

The rooftop bar with fire pits is a must see, though the bar prices are not for the faint of heart (as is the situation at the bar downstairs FYI). But overall I think the view really makes the prices okay, and if you like baseball I believe you would actually be able to watch a Padres game from the balcony which sounds awesome.

Overall I had a great stay and would certainly come back in the future.

21/05/11 | Link | Rating: 4.0
173. Bar H.
I stayed here with my family this weekend and the best way to describe our stay was "eh". Paid almost $400 for one room. I liked that this hotel was pet-friendly and across the street from PetCo Park. It's in a great location but the service was horrible (minus all of the valets). We called to get extra towels that never came and the lady at check in gave us dirty looks and was a bit rude. We got the room with a breakfast voucher. The upgrade cost $15 and the voucher was for $20....not worth it. There's much better places to stay and eat in San Diego. Plus side: the hotel was very clean for a pet-friendly hotel.

18/08/13 | Link | Rating: 2.0
174. J J.
I love love this hotel!!!! I had a wonderful time staying here located near gas lamp more towards east village. Exterior and interior of the hotel is beautiful! Located one block of Petco Park. I had the pleasure of getting the view of the park. The staff is super duper friendly. I was able to check in earlier than scheduled. I also brought my dog cuz this place is a dog friendly hotel! :) they don't charge extra for your pet.

This place is only blocks away from the downtown night scene but not too close.  I stayed at another hotel near the bars before and it gets really loud and rowdy with drunkies. So if you are trying to get some zZZzzzs it might be kind of hard.  But Hotel Indigo is only a block or two away, so you get the convenience of walking over to the bar/ night scene without disturbing your ZzzzzZZZs.  It was nice and quiet when it was night time.

Now, the best thing I love about this Hotel is their rooms! I was in love with the decor the moment I walked in. The Hotel itself is pretty brand new.  i believe it opened in August 2009.  The room was beauttttiiiiful!!! The room was so well decorated.  Flat screens, ipod alarm clock/speaker dock, beautiful painting/mural on the wall and my favorite was the bed! The bed was so comfortable and plush and I felt like a million bucks after waking up in it.  The bedding was so luxurious and contemporary at the same time. I wanted to buy their bedding for my own bedroom.  Their bathroom was very roomy with everything you will need.  Also they are eco-friendly hotel so they use organic, eco friendly stuff.  The toiletries were by Aveda.  I luv Aveda products!

I luv the hotel and so did my dog! We were so close to the Petco Park, we were able to go walk around there and were greeted by other dogs.  My dog just luved it!  I'd go back again for sure! I'd go to San Diego just to go back to the Hotel. I got all of that for about $120/night! What a deal!!!!!

08/12/09 | Link | Rating: 5.0
175. Mandy E.
To be honest I expected much more from a a 4 star hotel.
It is in a great location & within walking distance of all the Gaslamp District has to offer. There is a tiny bar/ want-to-be restaurant on the first floor next to the lobby. The rooftop bar was a nice touch. We were able to watch the Padres game "live" since you are so close to Petco Park. I do admit the all day Happy Hour specials were great! Would recommend trying one of their Mimosas- Yum!
The $35/ day parking fee for a registered guest at this hotel I found to be a bit on the pricey side. Also, the $ spent per night here I didn't expect to have a room where I had to "jiggle" the handle to keep the toilet from running all night. And if that wasn't bad enough, we had a run in with a housekeeper. I booked this hotel via Internet same day & understand she probably was unaware. However, by no means does that ever give the right for any staff member to enter a guest's room UNANNOUNCED! There was no knock at the door- no "Housekeeping" said prior to her walking into our room. WTF? The whole reason for this excursion was to celebrate our 1 year wedding anniversary. This could have been a very, very Bad, embarrassing situation for all parties! I mean Anniversary + Hotel= Do I really have to say?
When I approached the manager about this and my maintenance issue; she decided to take off 1 day of the parking fee from my bill. The other thing I must say is that we were saddened to hear there was no pool or even spa at this hotel. Really? Especially with the beautiful San Diego weather :  (

28/04/11 | Link | Rating: 2.0
176. Valerie M.
Found this place last minute on a spur of the moment trip to SD for NYE. Lucky for us they had a room available for the night. Thank god because none of us wanted to drive any further down! When I called in, I was greeted by a nice gentleman who was very thorough with hotel details and directions. Our rate was $189 I believe. But it sure did us justice because the room was nice.. like shnazzzzzy nice! Well so was the hotel itself but the rooms had comtemporary-like decor and felt nicely spacious. Like enough space to.. let's say.. have a mini-photoshoot with a bunch of raving drunks??! Haha. They also have a bar downstairs, by the entrance which was open extra late and thanks to the bar manager, we had just enough time to grab our last few drinks of the night! Definitely a cheers to remember! This hotel should expect me back on my next trip down to SD!

Note: Primo parking right in front of hotel by the meters. It's FREE.. so snatch it!

07/01/11 | Link | Rating: 4.0
177. June G.
This place is great from an esthetically viewpoint. However, their customer service is another thing. Apparently we went into the pool after hours, although the key let us. 20 min later a security guard named "bill" came down and said we were outside pool hours. He was extremely rude and when I asked him where the sign that indicated the pool hours he pointed to an approximately 3x5 sign with accessible pool hours. I tried to explain to him that the sign was so small and I didn't see it, and they key allowed us access. Then he THREATENED to call the authorities and have me escorted from the premises. I explained to him that was unnecessary, and we would go to our room. I'm appalled that a well known company would treat their guests with such disrespect.

04/10/13 | Link | Rating: 1.0
178. Dan U.
For a supposed four star hotel the only thing four star item was the bed.

- Bed: was very comfortable. Plenty of support and the pillows were amazing.
- Decor: looked and smelled nice.
- location: very close to Petco.
- view: higher up the view is really nice.

- $35/day valet was the only parking option offered from hotel. Found a lot 2 blocks away on market and seventh that was $12/night if you're parking a car.
- Noise: could hear through walls and primarily hear anything that happened in the hallway.
- Bathroom: no soap dish or ledge in shower to hold anything. Lack of any towel racks, only one hook on the door. Towels were scratchy. Toilet paper sub par. Toilet seat broken.
- Maid service was bad: didn't refill toiletries, or bar area. Basically only half made the bed.
- 9th Floor Terrace area closed on Sundays.

Summary: if you're going in expecting four star accommodations, you may be disappointed.

15/03/11 | Link | Rating: 2.0
179. Jen M.
This was the worst hotel experience I have ever had.  I have never had such terrible customer service.  I was locked out of my room for hours with all of my belongings trapped inside..the security guard would not allow me upstairs to my room while they broke in to my room because they couldnt get a key to work.  He was rude and down right mean.  I am a single mom traveling with my two children and they staff at this place had me in tears because they were so MEAN!!!  I travel for work, I have NEVER had such a horrible experience at a hotel. DONT ever stay here!!!!

02/07/13 | Link | Rating: 1.0
180. Yuri F.
Hotel Indigo is a great place to stay in San Diego.  The room was not too expensive and the beds were super comfy.  They had our room ready when we arrived (at 11) even though check in was later.  The people were friendly and helped us look for places to eat.

06/11/12 | Link | Rating: 4.0
181. Christine B.
We stayed at Hotel Indigo, and the views were nice, but the customer service was appalling!

 I slipped and fell in the slick surface of the slate shower, bruising myself extensively from my elbow to my shoulder.  I went to bed in pain,  mentioned the safety hazard as we checked out the next morning, and were told, sans compassion, that I "should have used the shower mat".  "What shower mat", I asked.  Their reply: "There is a shower mat under the bathroom sink."  It was as if I was some kind of moron who doesn't know that EVERYONE hides their shower mats under the sink!

They made a show of taking my information down and said they would write a report and look into how to make safety improvements.    I left to go home and nurse my wounds, and the manager said they would  call me and follow up.  

 They never bothered.  No one from the hotel ever so much as inquired as to my well-being, even though they had seen the unsightly and obviously painful bruises on my arm.

 I wasn't looking for money,  I wasn't threatening to sue them.  In fact, I turned down their offer of a free breakfast in their restaurant.  I just wanted them to acknowledge the safety hazard, fix it, and follow up.  But there was ZERO follow-up.  ZERO compassion.  They had my money, they sure didn't seem to care about me!  

We have staycationed at  so many nice hotels in the Gaslamp,  this experience was the worst by far!

08/03/11 | Link | Rating: 1.0
182. Heather J.
Wow, what a gorgeous hotel!! This is probably the nicest hotel I've ever stayed in, from a style perspective. The whole hotel is superbly decorated and the roof deck is a huge bonus. We even had a view of the Padres' game while we sipped our drinks and sat by the fire. Each room is like a breath of fresh air. Everything is clean and beautiful, from the floors, to the walls, to the bed linens. I love that the room had a Keurig, too! Plus, the Aveda soaps and shampoos were a nice touch - I usually don't like hotel shampoos, but I liked these so much I took my extras home! All the staff were friendly and helpful, as well. The food at the hotel cafe was also great. I would jump at the chance to return to this hotel!

22/06/11 | Link | Rating: 5.0
183. Thomas S.
I travel a lot. If there is one in the area I am staying, there is availability, and the price falls within my range, the Hotel Indigo is my brand of choice . I live in San Diego county and Hotel Indigo San Diego is my stay-cation choice for the downtown/Gas Lamp. The hotel is a quick walk from Petco Park and most of the action in the downtown area. It is in a quieter part of town, which is an advantage if you are not into the craziness that other parts of the Gas Lamp district might offer.

Having stayed in many different types of hotels and seen many good and bad things happen, I have grown away from expecting perfection. If the venue works for you, then you are most of the way to enjoying your stay. There will be problems once in a while and it is how well the staff reacts to and deals with these problems that in the end determines a satisfaction level.

The hotel is beautiful and well-equipped. Although I have not brought a pet there, it is very dog friendly. There is a really nice Internet area in the lobby. The rooms are very clean. They have two bars, one on the 9th floor overlooking the Petco Park outfield in a distance. The exercise room is adequate for most purposes. There is a mediation deck if you need to get away and have some quiet alone time. The beds are comfortable. The decor is kind of upbeat and hip.

When the hotel first opened, I was disappointed in their restaurant menu. It was a bit too "hip" and limited for my tastes. It appears the menu has expanded and now covers much more standard fare. We usually eat at the bar/restaurant at least once during a stay. We have always found the food to be excellent.

The staff is incredibly helpful. I have stayed here multiple times. When Peyton is on duty at the desk, I know things will be squared away. She is quick to help and offer workable solutions for any situation we have encountered. The valet parking staff is very helpful and on top of things. The bell staff is excellent and willing to answer questions.

While at the Hotel Indigo, we make a point of eating at El Vitral (upscale Mexican food), Smash Burger (best hamburgers and french fries in San Diego), and The Broken Yolk (breakfast, but get there early).

There are a few things about the hotel that you need to know before making your reservation:

- If you are staying near the 9th floor bar area, expect some noise. It is a bar and it is open to the public. There will probably be loud talking as folks come and go. There is a DJ there on Friday nights. If you are staying above the bar, most of the talking will go unnoticed, but you will definitely hear the DJ. You need to understand that you are not the only one that wants to have a good view of Petco Park.

- Valet parking is $35. This seems excessive to me, but I have been paying it. As I say above, the valet parking staff is very helpful, so that makes the $35 seem worthwhile.

- They have Keurig coffee makers in the rooms, which is good. However, there may not be as many cups as you need to get your jump start in the morning. The staff seems quite willing to stock you up on coffee and condiments, but you will need to ask. We brought our own supply of K-Cups and creamer on our last stay and this worked out quite well for us. There is also the coffee bar downstairs if you need your morning espresso or latte.

- If you are expecting to finish your evening with a nightcap in the bar prior to retiring to your room, check with the expected bar hours prior to making your plans. Both of them may be closed when you get back to the hotel after 11:30PM  (even on weekends) as there appear to be no published bar closing hours and they may decide to shut down if things are slow.

So, if you are looking for an excellent hotel to stay at in the downtown/gas lamp district of San Diego, the Hotel Indigo is a sure bet. If you are sensitive to noise, try to get a room away from the 9th floor bar area, but understand the best views are on that side. The hotel is good for dogs. It is clean and has very comfortable beds. The staff is fantastic. You can't beat it.

21/08/11 | Link | Rating: 5.0
184. Keila H.
This is a wonderful place to stay and i will never stay anywhere els in SD.  Check in was simple and no lines.  The room....wow LOVE it and wish i could live here.  Room 1020 has the most amazing view.  Really large space, very comfy beds, modern furniture and fixtures, Keuring coffee makers with 4 k-cups coffee and tea, PET FRIENDLY AND FREE WIFI.  i mean you just cant beat this place.  Downsides and few but notable- parking is 32 bucks a day and there are no fridges in rooms.  But they will bring one up if you need one.  The 9th floor has two amazing outdoor patio and a satellite bar that opens at night.   Cant say enough good things about this place.  We booked early and snagged this room at a great rate also.  $134 a night.  Do yourself a favor and come stay here.  Bring fido along too - they don't charge a pet fee and leave water and food bowls in your room.  PERFECT!

24/01/10 | Link | Rating: 5.0
185. Megan M.
I was in town for Comic Con and the rooming company originally assigned me in Mission Valley. Luckily, I got into Hotel Indigo when rooms opened up. While technically in East Village it's so close to Gaslamp that it doesn't matter. There was a lot of bars and restaurants around that were cool. And a 7-Eleven for late night pizza and slurpees. Yeah I know, I'm super classy like that.

Definitely close enough to the convention center for anyone wondering, too.

I was expecting the rooms to be small but was surprised by how much space my friend and I had. The amenities were nice and it was quiet. They said they had a meeting group cancel so I don't think the hotel was full. The staff was friendly and polite.

The best thing was the hardwood floors. They make the place look clean and modern. They were also clean so I could walk around in my bare feet without feeling gross.

17/08/11 | Link | Rating: 4.0
186. Casey D.
San Diego is a great town, and when your staying in a great town you want to stay in a great hotel.  This is why I recommend the Hotel Indigo.  They're just a few blocks from the Gaslamp and Petco Park.  You want good service?  They've got good service!  Whenever I call the front desk, they pick up.  When I ask for more shampoo, it takes less than 5 minutes for someone to run it up to my room.  The rooms have hardwood floors rather than some dingy, dank carpet.  makes the place seem different from your typical hotel and cleaner.  I can walk barefoot!  It has a pretty decent restaurant in the lobby and one on the 9th floor.  More on those in a review to follow.  

Bring your  beloved pooch (dog) at no extra charge.  This hotel is super pet friendly as is the city of San Diego. Now that's badass.  If you don't like dogs you may want to look for lodging elsewhere.  You may also want to seek mental help cause dogs are so much cooler than people.  

No serious negatives at this joint.  You get reamed on the parking which clocks in at $35 a night, but you'll find that at any hotel in any desirable area.  No swimming pool here which may bother some people.  

Pack up the car, and bring along the kids and the dog for some good, clean fun in the SD.  It's my kind of town and this is my kind of hotel.

12/08/11 | Link | Rating: 4.0
187. Rachel W.
My husband and I stayed here on a vacation to San Diego recently, and we have nothing but rave reviews. What a GREAT hotel with a friendly staff. Every time we walked through the lobby, someone kindly greeted us.

The rooms were so nice and comfy. Lots of space. Clean rooms and bathroom. We loved the Keurig in our room. I personally enjoyed the Aveda products in the bathroom!

Several comments on here mentioned the rooms were noisy, but we never had a problem with that.

If you're planning a trip to San Diego, this is the place to stay!

09/04/12 | Link | Rating: 5.0
188. Bryan B.
My first Yelp review in years.  Hotel Indigo San Diego made for one of the greatest nights I have ever experienced.  

It was our anniversary weekend and I decided I would be proposing to my current girlfriend.  I booked a basic room online, and the week of our reservation I decided to call the front desk and see what they could do to help me out with an upgrade.  I told them I was proposing and they were extremely helpful finding an affordable upgrade to a basic suite.  My plan was to propose on their rooftop deck which overlooks Petco Park.

To my surprise when I arrived, they UPGRADED US TO THEIR PRESIDENTIAL SUITE, which is right next door to their rooftop deck, with a HUGE patio area, and a better view of Petco Park.  I proposed during the fireworks show, she said yes (score!), and it was the greatest night ever.  The entire staff knew my secret, it was service above and beyond anything I have experienced at a hotel.

20/09/12 | Link | Rating: 5.0
189. Annie D.
I actually found a hotel in San Diego that was pet friendly.

The hotel was clean, modern and close to Gaslamp and the Padres stadium.  

They allow dogs, any size, breed or whatever else! Our dog is just about 100lbs, retriever and was welcome. He can go anywhere we can go in the hotel, no restrictions on where he can't go which was great. I never found a hotel with great flexibility.  This might  suck for any dog haters.. too bad. They even have a patch of grass on the ninth floor for them and you can see the stadium from there and a bar available. There is also NO fees or limits on bringing your dog along!

Rooms were clean when we got there, hard wood floors, flat screen etc.  The rooms were perfect size for the 3 of us, 2 humans and 1 large dog =)

Overall, the staff were super friendly, valet was a bit pricey, $30 a night, but the hotel prices aren't too bad if you book ahead, so I'll say that's where the money goes... Free wi-fi everywhere in the hotel.

We will definitely come back here again and bring our Rusty with us on vacation. Love this place!

29/06/11 | Link | Rating: 5.0
190. Jon S.
Stayed here while I was in town for the conference in April.  I arrived at night after flying cross-country.  There was a party going on in the lobby and was not happy to learn that my room was on the second floor (where I could easily hear the music).  Fortunately, I was switched to a room on a higher floor (an unoccupied accessible room) which was very clean and nicely appointed.  I did sneak a drink or two at the rooftop bar and it was very cool with a direct view of the baseball stadium (Petco).  Overall, a solid option while staying in downtown San Diego.

04/08/12 | Link | Rating: 4.0
191. Erika O.
We had our wedding reception at Lounge Level 9 and had the best time!  The staff was wonderful to work with and the venue is beautiful.  We were very pleased and highly recommend this place for events.

28/07/13 | Link | Rating: 5.0
192. Jeff S.
Close to the ballpark and the room was a good value.  It is in a nice quite neighborhood.  Valet parking was very slow.

28/04/13 | Link | Rating: 3.0
193. Maggie G.
This place was great. The rooms are huge, well kept and beautiful. My favorite part was that the rooms had wood flooring instead of carpet. Because you never know what is left in carpet. The entire staff was super friendly and helpful. Hotel Indigo has a great location too. A decent walk from the train station, this was the only hotel in the area that had 3 rooms available for our party last minute. Its also a good walking distance to a couple great bars & restaurants.

I also give this place HUGE props for being very dog friendly. I saw one couple with their dog off leash in the downstairs restaurant area (the dog was just laying down under the table anyway) and the staff had no problem with it. Any place that is this dog friendly is great.

24/08/11 | Link | Rating: 5.0
194. Gonzo L.
Beautiful, modern, colorful and amazing location. Room had a clear view of the city and the field at Petco Park. Great roof top bar. Staff is very friendly and know exactly what food to recommend at 3am after a long night of drinking. I definitely want to come back here!

10/12/12 | Link | Rating: 5.0
195. Vegegirly K.
I was thrilled to have booked a good deal on this hotel through Hotwire because the reviews and pictures of the property were great. Also the location was perfect.

The lobby, downstairs restaurant, the business center, and even the lobby bathroom were stunning and modern. Our room was too, with a spacious and elegant bathroom. We were amazed by the view from our room. We overlooked Petco park and even Coronado bridge.

The 9th floor bar had a great view of Petco park and the bay. It also was beautifully decorated and had comfy seats to sip a cocktail and enjoy the view.

Service was great. Everyone from the front desk to the valet was super nice, polite, and accommodating.

Free wi-fi! Hard to find in hotels these days...

Now for a few minor problems...

Cocktails and food were overpriced for what they were, even during happy hour. I would have spent a lot more time on the 9th floor bar if the prices were more reasonable. I saw a few people in the elevator taking cans of Coors light up to the bar, but I didn't know if that's allowed...

$35 a night for parking! I know everyone complains about it but I'm still trying to let it sink in that I payed over $100 for 3 nights of parking. We saw a lot nearby that was $10 a night, but I didn't know how safe it was, and it seemed like kind of pain that we would have to walk 3 blocks every time to get our car. Luckily, valet staff was quick getting our car and they are very nice.

Noisy. Walls have to be super thin or something. I did not sleep well at all the entire time I was there, despite the extremely comfy bed. I heard doors slamming, babies crying, construction in the early AM, people talking.

Room service hours. I was reading the information book in my hotel room and the book said they have 24 hour room service. We walked back from a bar a little after midnight and were hungry. We were thinking of trying to find a place to eat but I remembered reading that they have 24 hour room service so we decided to go back and order something. I called the room service number and they said the kitchen is closed! Why does it say 24 hour room service in their book?

Despite these minor issues, we had an amazing stay at Hotel Indigo and can't wait to come back!

04/08/11 | Link | Rating: 4.0
196. Bill K.
Glad I found this hotel.

Super clean, comfortable and modern and in one hec of a location in downtown San Diego. Not to mention very affordable. Our room was on the same floor as the rooftop bar / lounge that had an outdoor fire pit and we could look right down into the stadium where the Padres play. Super close to all the bars, restaurants, shopping and clubs in the Gas Lamp area.

They supply free I-Pad's in the lobby for your personal use. Staff was super friendly and gave great advice, directions and had maps, menus and everything you need to make a selection on where to go. I found the staff to be super knowledgeable about the area.

Only complaint is that the doors on the room were thin and I could hear people talking in the hallways at night. Nothing out of the norm from any other hotel I stayed at. I always bring a white noise machine to drown background noise out as I am a light sleeper. Noise did quiet down and I got a god nights sleep on comfortable bed.

I have sent multiple parties to this hotel and they have all loved it. I work in the hospitality industry and can say that the Hotel Indigo in downtown San Diego is doing things right.

See you there on my next trip!

06/02/12 | Link | Rating: 5.0
197. Priscilia R.
Staff is awesome, bell boys awesome, food awesome, service awesome...
I will def be back, beautiful,clean,  well run, friendly.....
Even Sergio hooked us up with a limo ride to the airport for $20...
Total 5 stars, STAY HERE!!!!

08/04/13 | Link | Rating: 5.0
198. Diana P.
Parking costs an additional $38.00, that's if you can't find parking on the street, which is rare. That's the welcome we received. The check in process was simple and to the point. We happen to have gotten upgraded to a higher floor which was nice, the 8th floor. FYI- do not place room key in your wallet. Once you do it automatically demagnetizes therefore your access to the elevator is compromised not to mention your room you paid for. Taking a ride up and down the elevator was not fun. Then the evening came.

We arrived on Saturday, October 27th which I know now is a big Halloween evening for San Diego. Which is fine it's just that I didn't realize we would be right across from the Halloween block party that did not end till 12:30am. Pounding music. Then the nightclub that is on the 9th floor began. That lasted till about 4:45am. I didn't get a wink of sleep till 5am. I don't recommend this hotel. It is simple not elegant but basic. It may be circumstantial but I will not spend money to stay at this place even if they paid me.

30/10/12 | Link | Rating: 1.0
199. Maureen E.
I loved the hotel.  Comfy bed, nice interior design, hardwood floors - one of a kind.  All good except my credit card info was stolen by someone posing as their front desk staff.  Not secure.  They said it was because someone hacked their phone system.  The police thought it was 'an inside job'.  Either way, I'm super angry they let it happen.  Would have been 5 stars if not for this experience.

21/10/13 | Link | Rating: 3.0
200. Justin K.
This was an awesome hotel experience. As with most San Diego hotels parking was a bit expensive. It was cool though that the valet people actually suggested driving through a few surrounding blocks to see if we could find metered parking before shelling out the money. We got to the hotel desk and the reservation Hotwire made was for the wrong day. I totally didn't see it, but Hotel Indigo made the switch with no increase it was a really awesome thing for them to do since they were fairly full that weekend. All in all it was areally great time.

12/11/12 | Link | Rating: 5.0
201. Mari I.
I stayed at the Hotel Indigo in San Diego while I was on holiday with my bf. He was attending a work conference and I tagged along for some R & R.

The hotel is located a few blocks from the Gas Lamp district. It's a great location. There is everything you need within walking distance (restaurants, department stores, drug stores, coffee shops, a movie theater, etc.).

The hotel is nicely decorated. They have great happy hour specials daily. The rooms have comfortable beds, free wifi, great maid service and they are nicely decorated.

I highly recommend the Hotel Indigo especially if you're looking to stay at a more cozy type of hotel. It has all the amenities of a larger hotel and it has a nice warmth about it.

14/02/12 | Link | Rating: 4.0
202. Amy C.
Visually stimulating and relatively affordable, this place is a great option to consider when staying in San Diego.
I booked a few nights based on the view of Petco Park alone; thankfully we received a room with a fabulous view!  The decor inside the hotel is gorgeous and the staff is extremely accomodating.  Definitely within walking distance from all the hub bub of the Gaslamp District.
Only drawbacks were parking (although there were several lots very close by that were cheaper) at 35 bucks a day (not included in your stay), NO pool/jacuzzi, and no movies on pay-per-view.  
If you plan to be galavanting about town instead of relaxing at the hotel, this is the perfect place to be.  If you're looking for a relaxing, in-hotel experience... go elsewhere.

19/10/11 | Link | Rating: 4.0
203. Chase M.
Poor customer service. Employees are not concerned with satisfaction of customers. Employees failed to greet us upon arrival, provide menus for food, a refrigerator, and overcharged us.

09/04/13 | Link | Rating: 1.0
204. Alisa M.
This is by far the most beautiful hotel I ever stayed in.  The rooms remind me of a Japanese Tea Garden.  I loved the rooms so much I want to redecorate my house to match.

Since our friends let us stay in their extra room vice driving home after a night out we didn't get to experience all this hotel had to offer.  The service that we did receive was impeccable from the front desk to the valet.

So I need to come back here maybe for a staycation.  This hotel is that beautiful!

12/09/09 | Link | Rating: 5.0
205. Becky F.
This hotel was simply amazing, beautiful decor, lovely rooms, great view, and helpful service. I was apprehensive about going because of some of the review regarding noise but it was not a problem while we were staying there.

I had made the reservation for my boyfriend and I to stay for our anniversary, and unbeknownst to me, he called ahead and had one of the staff lay out flower petals, chocolate, and champagne in the room for us when we arrived. He said that they were incredibly helpful and made sure to keep it all a secret!

I would definitely recommend this hotel to friends, its a great location (no need to walk to dinner/drinks) and were treated wonderfully.

13/09/11 | Link | Rating: 5.0
206. Vin F.
I actually live near the Hotel Indigo and so have never stayed here, but I sit here and work on weekends and have coffee and work my computer.   It's actually the best place Downtown for that!  (see my review of The Village for the antithesis).  

The staff is really efficient and friendly, don't care that I'm hanging out just to drink coffee, and always make me feel at home.  The bar and table area is always clean and neat, the windows open to let in the sun, and the atmosphere overall just great.  

Tucked away in our neighborhood right near the ballpark, I always recommend my visiting friends stay here.  A great addition to the neighborhood!

01/10/11 | Link | Rating: 4.0
207. Kathleen B.
We got a rate of $259 for nye for this boutique hotel.

Hardwood floors, pillowtop mattresses - ugh - I would totally live here if I could!!!  It didn't feel like a hotel at all - more like staying at a friend's house (and your friend is ultra cool, and hip and owns a condo with a great city view)

Parking is steep ($32 per day / valet) but we found a 24 hour parking garage on market and 7th and only paid $12 per day

I left my dog at home - but was pleasantly surprised to find out dogs stay for free!  (Next time!! and there will be a next time)

A++ hotel indigo!

02/01/10 | Link | Rating: 5.0
208. Jenna M.
I stayed in San Diego for only one night and I can say that it was a okay to great experience. Though, several problems did irritate me.
1. Parking is ridiculously expensive. $38 for valet was just outrageously expensive to park the car for only 24 hours. (After circling the block several times, I ended up paying only $15 to park the car two blocks away from the hotel.)
2. The elevator required a room card key to access the floors. I must have gone up and down that thing at least 5 times just for it to stop at my floor. It was such an inconvenience.
3. Food was expensive at the hotel but luckily there was restaurants around the area that offered lower prices and maybe even better food.

However there were some good things I liked about the hotel.
1. Staff was normal, they weren't extremely friendly but not intolerable either.
2. Hotel rooms were decorated nicely and cleanly.
3. Great high speed internet.
4. Next to the Petco Park and walking distance to San Diego downtown area.

Overall, I wouldn't stay at this hotel again unless I find a good deal online. I would probably try some other hotels in the area first.

14/06/13 | Link | Rating: 4.0
209. Christine Y.
Beautiful hotel, horrible soundproofing. I know most hotels don't have good soundproofing, but I felt like I could hear everything in my room. You could hear people through the door and through vents connecting to other rooms. I also stayed here on NYE unfortunately, so it was even louder as the night progressed.

Valet only here, about 35 I think?? I luckily found street parking instead. My night here was around 240 dollars.

I love how the building looks, inside, outside, lobby, and the rooms themselves. Never had a hotel room with hardwood flooring. The lobby was pretty interesting looking, people behind the counter were nice. My room felt spacious, with a nice big lighted bathroom (hate it when there is one dinky little bulb or the shower area isn't lit) with aveda toiletries. What was also nice was the divider that kept you from seeing into the entire room from the door. Extra privacy yes! Loved my view (haha not really it looked right at another building and some porta potties).

The lounge they have on the 9th floor is really nice. Should def check that out. Seating spread out clumped around tables and 2 fire pit areas. It also has a very good view of petco park.

They are super dog friendly here. I saw dogs everywhere and water bowls too.

So staying here once was nice, but I do like not hearing my neighbors, so once was enough for me. It's definitely a nicely designed place otherwise.

08/01/10 | Link | Rating: 3.0
210. Kimberlista M.
Indigo made me Blue....:(

Hotel Indigo sells itself as a hip, boutique hotel when, sadly, it is merely a Holiday Inn Express, hipster wannabe. Will not stay here again and will recommend other downtown hotels to friends (e.g., the W and the Omni).

Very disappointing on many levels, the expectations from the ads and photos are not met in reality.

1) Poor customer service (and as a longtime InterContinental employee, it's ingrained in me, as it should be in these employees.) No one greeted us warmly upon arrival or wished us welcome back at the doors; when we very unexpectedly (we checked the Weather Channel before traveling) encountered rains, we stopped at the Front to ask if they had an umbrella we could borrow. The answer was a curt, "No."  Geez, sorry to interrupt your conversation with your colleague, there.

2) A hotel in downtown San Diego with no hot tub, no swimming pool and no spa.  Hmmm, how "boutique-y" is that?  Disappointing, to say the least.

3) Teeny little airplane-sized pillows on a lavish bed!  Go ahead and splurge on the WHOLE package.  

4) No bathrobes.

5) One pod of coffee = one cup.  Room booked for two.  Had to call for delivery from the housekeeper. (Housekeeping, btw, was pretty quick and very polite. They are the reason there's even ONE star.)

6) Holiday weekend (Labor Day), and the RESTAURANT AND BAR are CLOSED?!?!?!  And the concierge said it like that's to be expected, duh. "They're closed for the holiday!"  What?! Is this a HOTEL?!?!

That was the capper. After all, DUH, it's a holiday and we're here with $$$ wanting to eat and drink.

No way, no more stay.  Sorry.

06/09/11 | Link | Rating: 1.0
211. Nancy S.
This hotel was amazing!

Yea... they parking situation kinda sucks since its valet only, but Gaslamp district is just a few blocks away, we just walked it. I must say that I loved the hotel. It was clean and very chic, the decor throughout the hotel was very nice. I also must say the view from the rooftop bar is really great, if only there was a game when I went.

15/01/12 | Link | Rating: 5.0
212. Mandy S.
I had an excellent stay here! Rooms were clean and bright, and the girls at the front desk were always sweet and helpful. I even made a stupid mistake where I accidentally checked out a day early and they were really great about getting me back in my room.  

Valet is expensive, but it's the norm for inner city valet- I don't think prior reviews about the high cost is fair.

The best part of this hotel though is the restaurant's food. I ate here throughout the whole trip and was blown away. You HAVE to try their eggs benedict and their burger. Holy moly.

Great location; I was able to see into the stadium from my room, and was also able to walk to many local places.

Cons: no bathtub- only a shower. Dumb con, but we don't have a bathtub at home, so I tend to look forward to the luxury of a bath when I travel :) Also, no robe...

26/04/12 | Link | Rating: 5.0
213. Melanio F.
This review is about the Happy Hour for our canine friends.  There was a doggie happy hour event listed in Yelp and I decided to attend.  It was at the 9th floor lounge of this hotel.  I would like to say that this review is about the event and the lounge.  I was not privy to stay in this hotel nor was I anywhere else in the hotel except this lounge.

First and foremost, although I would not say its anyone's fault, the doggy happy hour was cancelled because the lounge area was being used for a cocktail hour for the Housekeeping staff.  Since this was not announced in any webpage or told to us Yelpers, we still had a decent crowd of Yelpers and just Dog lovers in attendance.

The lounge itself has a nice view of Petco Park, lots of heater lamps and several fire pits.  The fire pits were really nice because it was definitely a chilly evening with the winds blowing.  I can imagine with a lot more dogs, this is a very crowded area.  There were several medium size and small dogs as well as your regular retrievers which are not smallish.

The staff were very nice, the happy hour was still occurring so drinks were only $4 as advertised.  Food was not necessarily a listed option because there was a party going on.  The bartender explained that next Tues will be the last one for the year until special occassions such as Valentine's day and St. Paddy's day!

So Holidays are ruff, it was nice meeting other Yelper's dogs, Caleb and Bailey.  we even had a Yelper who just wanted to see the other dogs (probably to check out if the owner matches the dog- ha ha ha).  The bartender did give us dog treats and was always checking if anyone needed more drinks or assistance.

Surprise of the evening, one of the ladies in the Housekeeping party came over and offered us food (yummy tacos and flan).  Since this was their private party, there was no reason to do this except to share their holiday spirit.  They were having a wonderful time even singing karaoke.

Although things did not go as planned, surprises were enough to make us check this place out again for the next Doggie Happy Hour when City Dog is there to offer services like doggie massages!  Hotel Indigo is a pet friendly hotel which is rare even for downtown hotels (that are new). I know the W and some of the newer hotels are learning.

23/12/09 | Link | Rating: 4.0
214. Juls C.
I was transferred here from the Hilton for the first night because they were overbooked. Didn't know what to expect as I had not heard of it before--discovered a brand newly constructed building, amongst a clusted of handsome, modern housing complexes right around the corner from the main drag of the Gaslamp District.

I have to say, for a boutique hotel, I have seen better. The quality of the finishes, plan layout, were mediocre, though I am very much into design and hip hotels so I am fussier than some. However, for a hotel in the area, the rooms are spacious, tasteful, complete, with fine toiletries and the works. The location is perfect, walking distance to the main drag, on a pleasant , very energetic part of town.

What sets them apart, however, was their honesty and integrity. I had left an expensive watch on the bed upon checkout and discovered it was missing half a day later. They were too busy to check up on housekeeing the entire afternoon, but at night, one of the guys called me up to say they had located it and that I can pick it up anytime.  I have to say, in my mind, I was ready to let the watch go, hoping it will benefit someone's useful life (sarcastically speaking), but was delightfully surprised to have found that housekeeping acted responsibly and did the right thing.

So for this, I give them 5 stars.

Didnt try their restaurant, but it has a wonderful facade, opening almost entirely to the street. Also, they have a pleasant rooftop bar, which I thought was rather chic.

14/07/10 | Link | Rating: 5.0
215. Benjamin R.
The service at this hotel was excellent. Everyone was friendly and helpful. It is located close to the ballpark downtown, and within walking distance of everything downtown. The room was clean and beautiful. I would stay here again for sure.

19/03/13 | Link | Rating: 5.0
216. Lisa B.
Loved our stay at the indigo! Great location, great service , super cute room, cozy bed and amenities. I booked this room through Hotwire so we didn't know until we got there but also dog friendly! Really clean lobby and rooms. Wish we had tried their restaurant but didn't have time.  Will definitely stay again and recommend to friends.

03/01/13 | Link | Rating: 5.0
217. Sheella E.
I stayed here for my birthday and the service was GREAT! I love the decor of the rooms, it was spacious, bathroom had a spa feel to it. The staff was friendly! The hotel even delivered up a birthday card and assorted desserts to the room! Very much appreciated!

The area is walking distance to a lot of the great spots in downtown (PETCO park, and all the great east village bars and restaurants) Would definitely stay here again!

15/04/12 | Link | Rating: 5.0
218. Julia L.
Thank you Indigo Hotel for making our stay in San Diego an excellent experience.

- inexpensive ($92/night on Hotwire) - please note parking is quite a bit extra but we didn't drive so that wasn't a problem for us
- excellent front desk staff
- helpful concierge and vallet personel
- GREAT location. We could watch Giants/Padres game from our room
- walking distance to main Gaslamp hot spots but still far enough to provide privacy and quiet
- pet friendly - no limitation on size or type of dog

- not many - no club sandwich on the menu (our favorite drunk room service order)

We would absolutely stay here again, even at full price.  Next time we'll bring our dog.

13/09/10 | Link | Rating: 5.0
219. Ariana K.
Stayed at Hotel Indigo for a couple nights. The location is perfect if you want to wine and dine in the Gaslamp and not worry about having to drive or take a taxi. The hotel has some pretty nice views, including the view of Petco Park from the 9th floor bar. Unfortunately, I planned to watch a Padres game from the 9th floor, but it was closed due to weather. I could see that it would have been a perfect place to grab a drink and enjoy some baseball though.

-Amazing location
-Pretty decor
-Comfy beds
-Incredibly friendly staff
-Fiteness center with a great view and very clean
-Free wifi for guests

-You have to pay to park--yeah, it's the Gaslamp, but it's still annoying
-No pool/spa
-Fitness center is pretty small (2 treadmills, 2 ellipticals, 1 stationary bike, freeweights, and a cable weight machine)

28/05/11 | Link | Rating: 4.0
220. Ashley Z.
This place is pretty amazing. The rooms are gorgeous and feel very high end, the bathroom is HUGE & the views overlooking downtown are beautiful. The rooftop bar is pretty great too. It is literally a block away from Petco park & not too far from Gaslamp. I stayed here during Mardi Gras & if you stay in a room they give you 2 tickets to get into the Mardi Gras street party complimentary. They also have a valet which I recommend unless you want to pay for over night parking. The valet gives you a ticket & when you're ready to get your car, you text them the info on the car & by the time you get downstairs your car is waiting. I had a great experience staying here.

31/05/12 | Link | Rating: 5.0
221. Violet P.
The hotel has a nicely modern look to it. We were given the wheelchair access room for some reason and bathroom was a little disappointing. This hotel is a basic city centre hotel. I've stayed at better places. We didn't order any room service so I can't comment on the service. They had Aveda products in the room which was a nice touch. Next time I'm in San Diego I would probably stay elsewhere. Valet was $39 overnight.

30/04/13 | Link | Rating: 3.0
222. Kathleen T.
Expectations from a Four Star hotel are pretty high... to say the least, I was extremely disappointed with Hotel Indigo for numerous reasons but mostly for the customer service.  Second rate treatment by all staff members, as if I were paying them the big bucks to treat me like the dog s*it under their new boat shoes...

As I have read several reviews here before writing mine, I want to warn all deal-seekers that this hotel staff, once realizing that I paid a Hotwire rate for this hotel stay, treated me noticeably worse than customers that were booking on the spot at the ridiculously high rates charged directly through the hotel. I can't fathom the owner and manager of the hotel thinking that this kind of treatment is OK. Why let Hotwire sell hotel rooms for your hotel if you are going to give the customers the worst rooms with the worst views?

After dealing with the horribly unkind staff at Check-in, we then went to our room. Which had a horrible view, no working a/c and no hot water. When I called to tell them of these deficiencies, they sent a mechanic up, who got there in 15 mins. At this time, it was about 20:00 o'clock (military time) and I had to wake up for a meeting on base at 0400, and I wanted to go to bed. The mechanic hung out in my room for twenty minutes  "troubleshooting" then went outside/ came back inside, and finally fixed it and left at 2145. YOU HAVE GOT TO BE KIDDING ME. A good customer service representative would have offered me a room immediately with a working water heater( all others for all other floors were working) and would have apologized profusely for the horrible lack of hot bath water.

The rooms are OK, but nothing to write home about. Cheap furniture and ugly wall decor filled the rooms and hallways. Not to mention the 38 dollar charge for VALET ONLY parking... They raised it from 35 to 38 dollars, but they didn't have the money to print new tickets, so the old ones with the old prices are scratched off and written over. Maybe this 3 dollar extra charge per car will help them with their "print new tickets with the raised parking charge" fund.  A true genius must be behind the management of this hotel.

When leaving, the guest that was also staying with me had to call for a cab, so he called the front the desk and the lady hurriedly dismissed him and hung up... when he went downstairs there was no cab, because the lady didn't call for a cab. She should be fired for feeling like it is her duty to treat paying customers like her nagging in-laws.

I'm so fired up I think I will call the hotel and ask to speak to the manager so that he/she knows how the staff treats their customers.  Save your money and go to a Hilton or something worth your time and money.

09/01/12 | Link | Rating: 1.0
223. Pauline L.
During a recent trip to San Diego, I stayed at the Hotel Indigo for a couple of nights.  A few unfortunate incidences made my stay a bit less than stellar - the room key system was down for one night (we were escorted up and down our rooms by hotel staff), parking was a ridiculous $38 a night, and room service for dining ended at 10pm (what?).  On the plus side, the staff were friendly and apologetic about the key situation.  The rooms looked nice and modern, and the bathroom tub is pretty deluxe.  The location is close to the Gaslamp, although the hotel doesn't feel like it's in the safest part of the city (East Village).  We were able to save on parking by finding nearby meters (as long as you can wake up by 8am to re-fill it!).

03/01/13 | Link | Rating: 3.0
224. Will H.
Oh to be young and fashionable! The Hotel Indigo is a chain of hotels striving to be relevant to the young and hip traveler. The lobby is sparsely decorated (minimalist) and the front desk staff walk around with iPads to check guests into their rooms; I found this really nifty. Other than that I was less impressed by everything else. It seems as though the designer tried really hard to be cool so much that it looks like a display in an Ikea showroom. The room was nice size, great views of downtown and comfortable. There is a rooftop bar and pool that have great views too. It was too cold the night I was there so I didn't enjoy the rooftop too long. I would recommend this hotel to those who like modern design and don't mind spending more money to lay their heads down for the night than at a competing not so trendy hotel.

06/04/13 | Link | Rating: 4.0
225. Miss F C.
Towels are small and few. Room is skimpy - one chair and tv is far to see unless you're in bed (I got the king size suite). Room had a great view of Petco park but also right over 9th floor lounge so I had to hear people chatting all night. It was so-so and for the room being one price point below the presidential suite, I expected a lot more for the buck. I wouldn't stay here again.

03/02/14 | Link | Rating: 3.0
226. Jim P.
Great location. You can look right into Petco Park from many of the rooms. Level 9 bar upstairs offers great views, and a lawn for your dog.

*No Smoking* anywhere on the property - which kind of blows, because Level 9 would be a great place to have a cigar.

Close to all the downtown destinations. There are a number of craft beer destinations nearby, if you want to sample the local brews. The Neigborhood pub has an incredible selection of local brews and Belgians....

Parking is by valet only, so make sure you don't leave stuff in your glove compartment or trunk - or you'll be sending valets to retrieve the items for you! Valet includes in/out privies.

31/05/12 | Link | Rating: 5.0
227. Avi G.
If you ever travel with a pooch, this place is a great option.  There's no additional charge and there's an option to walk the dog on a walkway on the 9th floor.  The location is really close to Petco so I'd imagine it's great for games.  Good jumping off points to other spots in  Gas Lamp.  As other people said, the parking is $38 so if you come on a Saturday/Sunday, look for some street parking (no tickets after 6PM or on Sundays).  We wanted to watch some NFL Playoffs and when the TV was broken in our room, they switched us to another room no problem.  We ordered room service too, if you're doing Lunch, make sure L is by the item, the burgers were fine.  I would definitely consider staying here again and I'd recommend you check them out.

14/01/13 | Link | Rating: 4.0
228. Margie S.
We were part of a party in the Presidential suite and can I say that I've seen $90 priceline rooms bigger, swankier, and with many more amenities than this supposed suite? Sure it has a nice balcony connected to their rooftop bar, and it had a direct view of Petco park but for the price and the decor I would have expected just a little, no, a LOT more.

If you're over 39 years old and need a chill bar to hang out at, you may like Hotel Indigo's rooftop bar. But do not expect a bar like "Altitude" on top of the Marriot or Ivy (Andaz hotel) where the cool kids in San Diego go. This little bar is like an oversized balcony with inflated drink prices.

23/05/12 | Link | Rating: 2.0
229. Noura H.
The hotel is nice i came with my husband in halloween weekend we stayed for a night. When we checked in Darren the manager with an accent checked us in not mentioning anytime to check out. The day after at 12:50 they knocked the door that we should leave. When we went to the front desk sara there said we have extra fee for the two hours we stayed after 11am 75 dollars!!! The manager was there darren he is very rude and sara was even worse saying im not talking to you in front if the manager and it was ok with him they insisted that we pay but we refused bcz no one informed us or called the room i paid 100 for the whole stay from priceline i am not paying 75 extra for two hours without being informed. Bad management, the worst actually darren talked to us in a disgusted manner and waived the fee saying well im sick of u arguing ill waive the fee!! Really wow what kind of language you speak to costumers with. Sara and Darren no professional skills at all!! If u have attitude well dont work on a Holliday or never in ur life!!

26/10/13 | Link | Rating: 1.0
230. angie b.
I loved this hotel. I'm a SD local but wanted to stay downtown/East Village while my friend was visiting for a long weekend.  I absolutely loved the décor (a bit feminine but perfect for us)!  The check in was smooth and we were given two beds instead of one with no extra charge.  The hotel is walking distance to great bars/restaurants and is more preferable (for me) than the Gaslamp.  The only (and MAJOR) downside is parking.  They charge $40/DAY!!!!  I saw several people pull up for check in and question if that amount was correct. Ridiculous!  So initially we found a paid lot and parked and intended to move the car in the morning but the drinks at the Knotty Barrel were too strong and we overslept, thus a $42 parking ticket.  The next night we found a lot around the corner that let us park for $15 until noon-way better!  I would recommend (especially for the carless).

23/01/14 | Link | Rating: 4.0
231. Jenni C.
We stayed here just one night on our short trip to San Diego, but it was an excellent stay.  The front desk people were friendly and efficient and the room was very nice.  It had a lot of modern furniture pieces and lamps. We had a cool view of the city and could even see fireworks (from Seaworld I presume).  It's in a good location just down the street from the main streets of the Gaslamp.  It's close to lots of restaurants and CVS is around the corner.  

The only thing I didn't like was the parking fee and mandatory valet.  We parked down the street at a parking structure and paid half the price, had to walk a bit more but since we were walking all over town it didn't matter too much.  
We didn't try the restaurant, but we did go check out the lounge.  There was a nice small seating area, didn't have any drinks.  
All in all good stay, just a bummer on the parking.

05/07/12 | Link | Rating: 4.0
232. Marina R.
I had a lovely stay at Hotel Indigo- its location is awesome and the modern feel of the place is just my style. Check in was easy and our room was adorable- loved the color scheme layout, tall headboards and spacious bathroom. I also appreciated the fact that they are pet friendly. Another unique thing I loved was the iPads at the front desk were free to use in the hotel lobby- with plenty of comfy seating options to match.

Hotel Indigo is just a few short blocks from all the action in the Gaslamp Quarter- we walked over several times for dinner/shopping/drinks.The hotel also has a really dope rooftop bar (Level 9) that overlooks Petco Park and prices weren't bad at all.  

Friendly staff, free wifi, good location, spacious rooms, modern feel, pet friendly, keurig coffee makers - what's not to love?  If I'm ever back in SD- this is where I'm staying!

22/04/12 | Link | Rating: 5.0
233. William S.
Kathleen T. hit the nail on the head so I just copied and pasted her review cause my experience was almost 100% the same!

Expectations from a Four Star hotel are pretty high... to say the least, I was extremely disappointed with Hotel Indigo for numerous reasons but mostly for the customer service.  Second rate treatment by all staff members, as if I were paying them the big bucks to treat me like the dog s*it under their new boat shoes...

As I have read several reviews here before writing mine, I want to warn all deal-seekers that this hotel staff, once realizing that I paid a Hotwire rate for this hotel stay, treated me noticeably worse than customers that were booking on the spot at the ridiculously high rates charged directly through the hotel. I can't fathom the owner and manager of the hotel thinking that this kind of treatment is OK. Why let Hotwire sell hotel rooms for your hotel if you are going to give the customers the worst rooms with the worst views?

After dealing with the horribly unkind staff (David) at Check-in, I was given the worst room in the hotel. 2nd floor with NO view well, of the next door building, right next to the street so all I heard all night were cars driving up and down the street. The room had 2 queens and when I requested a king there is an approx up charge of $40 per night for a king room.

The rooms are OK, but nothing to write home about. Cheap furniture and ugly wall decor filled the rooms and hallways. Not to mention the 38 dollar charge for VALET ONLY parking... They raised it from 35 to 38 dollars, but they didn't have the money to print new tickets, so the old ones with the old prices are hole punched out. Maybe this 3 dollar extra charge per car will help them with their "print new tickets with the raised parking charge" fund.  A true genius must be behind the management of this hotel.

The valet wouldn't let me park my own car and made me take all my work equipment out of my car since they are not liable at all... they wouldn't even let me pay the rape charge of $38 and park it myself. I have never hear of such thing at a hotel.

Save your money and go to a Hilton or some place worth your time and money.

06/02/12 | Link | Rating: 1.0
234. Vince A.
Overpriced. The room was OK. The elevators card reader kept messing up. The housekeepers did not come to clean the room until late in the evening. We stayed on a Friday and Saturday night, and both nights we were kept up by loud parties on the floor above and loud commotion in the hallways.

04/04/13 | Link | Rating: 3.0
235. Claire B.
My favorite hotel in San Diego, CA - Hotel Indigo!!!!!!  If you stay here, splurge, because it's one of the most affordable and yet upscale sleek contemporary hotels in downtown SD.

You must must, I repeat must, stay in their KING BED PARLOR SUITE (Request the room above the rooftop bar) here's why:
- You have a perfect Skyline view of Petco Park, it's a spectacular view, with floor to ceiling windows practically the entire room
- The room is sooooo spacious, modern, beautifully adorned with their signature colors, with a retro mod touch
- the shower is spa like, bathroom is spacious and sleek edged designed

In all, I adore this hotel. From the spectacular lobby to your KING BED PARLOR SUITE ;)

13/03/12 | Link | Rating: 5.0
236. Sandy G.
I was wavering between a 4 or 5 star but I am really picky about 5 stars for a hotel, and I cant even think of what could be better to make this hotel a 5 star,.  Maybe if the rooms were bigger? Bigger is always better of course!  I never felt cramped but the size did not wow me.  This hotel is everything all the positive reviewers gave it, and I did especially enjoy how dog friendly it was and the nice doggy pool, and the grassy area for dogs to relieve themselves.

I wanted to comment on Jenn C.'s poor rating, even though she or he did not stay in this hotel.  HOW THE HECK CAN YOU GIVE SUCH A POOR RATING TO A PLACE YOU NEVER STEPPED FOOT IN??  So WHAT if they participate in a program with San Diego Police! KUDOS to them for doing so! I think that is a fantastic idea for a hotel to work with the police so they have access to watch the hotel's lobby areas.  If you were to be a victim of a crime in there, and the suspect got away or completely lied about it, wouldnt you want the police to see what really happened?? I definitely would! For someone to be so angry that a hotel participates in something like that is pure ignorance.  That low rating should be taken off of yelp because it is so ignorant!

03/04/12 | Link | Rating: 4.0
237. Ellenar R.
I really want to give this place a 4.5.

The boyfriend and I stayed 2 nights and booked through Hotwire. It was a last minute trip, so I don't think I got the greatest deal I could have gotten at $250 a night. BUT I was definitely not disappointed by Hotel Indigo.

When we first arrived, the valet attendant immediately greeted us and helped us out with our valet, which I liked because I've never used a valet service before. (Valet is the only parking option for Hotel Indigo at $38/night. It is pricey, but when you're in Downtown San Diego, expect to pay for parking everywhere. I heard other people found parking structures at a cheaper price, but I was too lazy.)

Concierge is very friendly and put us on the 10th floor. Because I booked through Hotwire I was a bit scared they'd give us the 2nd floor with a terrible view. Luckily I got the 10th floor, but our room was right next to the vending machine, ice machine and housekeeping room. Lots of noises woke us up in the morning, but I guess someone has to stay in that room.

The room itself was amazing. It definitely made the boyfriend and I feel like we were on a romantic getaway in the city. It can also be family friendly too. The room was clean and comfy. It had a Keurig machine, flat screen TV, giant shower and bathroom, tons of pillows, hardwood floor and awesome view.

On the 9th floor they have a bar & lounge, where you can also take your dogs to do their business as they have a grass area tucked away from the bar area (They don't charge for pets to stay with you).

Location is perfect. Next to PetCo Park, CVS, 7-11 and all the eateries and bars in Gaslamp. It's a perfect spot for that tipsy walk back home from the bars.

The boyfriend and I already know we're going to stay there again, but bring our dogs next time. Every dog we saw in the hotel, we kept missing ours. So I think our next trip is specifically for our dogs lol.

Minus 1/2 a star for the room being next to all the noise on the floor and the high parking rate.

10/07/12 | Link | Rating: 4.0
238. Jordan P.
Great decor and service staff! We came here to eat at the restaurant in the lobby. Cool open feel. Our server Michael was incredible, very attentive and friendly-- definitely one of the best servers I've ever had at any restaurant.

We are planning to stay here later in the year and the staff gladly toured us around the hotel up to the amazing views of the 9th floor bar/patio. It looks directly into Petco Park! Awesome. He even showed us inside a guest room. Great, genuine service here guys, will definitely stay & eat here again.

28/02/11 | Link | Rating: 5.0
239. Tiffany O.
I had a nice experience at hotel indigo.  It's the first "modern" hotel I've ever been to.  Here are my pros and cons:

-cool decor
-friendly staff
-pet friendly (though I didn't bring a pet)
-roof top bar with view of Petco Park
-comfy bed/pillows (I wanted to steal the down feather pillows!)
-aveda products ( I love aveda!!)

-valet parking (your only option) is $38/day
-no frig (how was I suppose to keep my leftovers?)
-no bath tub but big shower (probably to save water)
-thin walls
-the restaurant food is average...they make it sound better than it actually is
-no pool (sad face)

I chose Hotel Indigo over the others that I found on hotels.com because it had the most stars for the budget I was dealing with.  I got the room for $189/night, not including tax and service charges.  I think it was worth it considering how nice it is.  Also, the gas lamp district is high end so you won't find anything too cheap around there.  From indigo, you can walk to the downtown areas without having to drive.  Parking structures charge you an arm and a leg so if you don't want to walk, take a taxi.  I'm a fan of Indigo!

04/06/12 | Link | Rating: 4.0
240. Adriana W.
I planned our company holiday party at the Indigo Hotel last year.  We have a small team with discriminating tastes, and everyone was very impressed with the event.

We had contracted out the Level 9 terrace for our group to provide the ambience and views that the hotel provides.  Unfortunately, as we got closer to the night of the event, we were disappointed to learn it might rain.  We worked with Curtis Crawford, the Executive Chef and Director of Food and Beverage to come up with a game plan in the event that should happen.  He and his team worked right up until the minute the party started setting up a beautiful space on the terrace, knowing full well that we would likely not be there long.  Sure enough, we were rained out an hour later.  The staff relocated us to the bar and restaurant area downstairs without a hitch, and made sure the guests were comfortable and had drink in hand during the process.

The food was great, nice, clean room, and staff that was friendly and helpful made the party a big success!  We are looking forward to holding our holiday party there again this year.

27/09/13 | Link | Rating: 5.0
241. Jameson B.
First time here...won't be returning or recommending.


-Modern room, very clean, mostly well furnished.
-Partial view of Petco Park
-Good location in gaslamp district in close walking distance to the heart of downtown


Valet Parking...

Costs $38 to valet your car at the hotel you are already paying to stay at?!?!  There is no other parking nearby so you have no choice but to get ripped off.  We had to get out of our car and walk over to the valet desk to get them to come over and valet our car...what great service...I would expect much better than the worst valet service I have ever had for 40 bucks.


The front desk was not particularly welcoming as we were told "we'll be right with you and then they proceeded to pull the people up from behind us to help them first.  Ok...thanks...  We requested a King bed but were given two queens instead.  Thanks again...

The Room...

Very nice at first appearance.  This hotel boasts about the view of Petco park.  It is kinda cool to be able to see the Park from the room if you are on the correct side of the hotel but even then you can't see enough to be able to see any action so what's the point?  

-The bed was horribly uncomfortable.  They definitely cheaped out there.  
-The walls are SUPER thin, we could easily hear the people in the rooms on both sides of us just walking around, they weren't even being particularly loud.  0 privacy.
-Nowhere to hang your towel in the bathroom for when you get out of the shower.
-The clamp that held our shower head was broken causing it to droop and spray water straight down very close to the wall making it very difficult to shower.  Then when I turned the water off, the handheld shower head popped completely out of the clamp and could have seriously injured me.  Luckily I have the reflexes of a cat and the speed of a mongoose.
-No fan in the bathroom?  I'm pretty sure building codes require you to have either a window or an exhaust fan in a bathroom to vent the steam/smell to avoid health hazards such as mold etc...

The Rooftop Bar...

-Much smaller than I expected.
-Very underwhelming compared to other rooftop bars I have experienced in SD.
-We didn't order drinks since we didn't feel like paying what would most likely be $16 for a warm Corona.

Please, there are plenty of impressive hotels in SD to choose from.  Do yourself a favor and pass on this one.

07/10/12 | Link | Rating: 2.0
242. Jenna M.
I wish I could give it negtive 5 stars.

Husband and I attempted to stay a few weeks ago and never experiened more rude employees than at Hotel Indigo. Not only did we have to find another hotel in the middle of the night but the staff were rude and muttered profanities under their breath as we left. Manager promised our $329 charge back since we didn't stay the night (their decision, not ours) and we're now battling to get the charges reversed. Better Business Bureau has no idea these guys even exist, so STAY AWAY. They may have a nice website and a handful of good reviews but it's all a front. I've never been treated this way before in my life, and I've had a fair share of 5 star and 3 star hotel experiences. Motel 6 is a better option, trust me.

Don't give these people any money. Run. Now.

13/04/12 | Link | Rating: 1.0
243. Laina T.
We booked Hotel Indigo through Hotwire.  First, let me tell you that we were a bit misled by how much we were actually saving through Hotwire.  Hotwire made it seem like were were saving about $100, when in actuality we saved $50 tops.  

After finding out that we were going to stay at Hotel Indigo, we checked Yelp and were a little weary after reading the reviews regarding the booking through Hotwire.  When checking in, the staff was super friendly.  No attitude was given for booking through Hotwire.  Phew!

Our first impression of the room was that it was fairly spacious, modern, and clean.  I liked how it wasn't carpeted.  It was the first time I had seen dark wood floors in a hotel room.  The bathroom was big enough for multiple people to be in there at the same time to get ready.  The bed was comfy and plush.  Our room faced the street and occasionally we could hear the fire truck.  We barely heard any neighbors.  It was really quiet.  Also, since Hotel Indigo was on the outskirts of Gaslamp, we didn't get all the noise from party goers late at night.

Valet parking was $38/night!  Wow, that's a lot!  The one good thing with the valet here was that you could text them approximately ten minutes before needing the car.  When you came downstairs, the car was ready in the front.  No waiting!  The valet was also very friendly always asking if we needed directions.

The gym was pretty spacious.  It had 2 elliptical machines, 2 treadmills, and a bench with some free weights.  Cold water, disinfecting wipes, and towels were provided.  While we were there, no one was in the gym.  

On our last day, we requested a late checkout.  We just wanted an extra hour so that we could grab breakfast first and then come back to get our bags.  The front desk said they couldn't honor it because they were all booked.  Really? On a Monday???  We barely saw anyone there the whole weekend.  Also, you couldn't checkout on the tv from your room.  It could only be done downstairs at the front desk.

Overall, everything was great.  If parking was a little less, I would give it 5 stars.

20/06/12 | Link | Rating: 4.0
244. Amanda S.
Found this place on yelp.. We really like boutique style hotels and this place fit the bill. First time visiting downtown san diego...  just the right location for us. A few blocks away from gas lamp district in what I believe is referred to as the east village. Also, from the hotel took a nice walk over to the water as well as Petco park (which we had a great view of right from our room, normally I would not care at all about a baseball park but this one has a cool design that even I enjoyed looking at)

Room was very comfortable.. large bathroom, modern clean feel with hardwood floors. Staff was very friendly and quick with any requests. Oh and the meal at the cafe downstairs was excellent.. had a very yummy breakfast that started the day off just right. We hope to come back and stay again!

The roof bar was closed due to rain while we were there.. I was disappointed because it looked like a great place to hang out for cocktails

05/01/13 | Link | Rating: 5.0
245. David C. D.
The $39 parking fee is too much. Also, watch out for hidden fees on the 9th floor bar...they tack on $8.80 service fee and price their cocktails by the ingredient....very pricey. When we asked about this at checkout, the woman clerk just blew us off. Hotel was clean and rooms comfy and nice. Most staff was awesome except the checkout clerk. Dog friendly hotel. Good location.

03/07/13 | Link | Rating: 3.0
246. James H.
This is a very nice hotel, with very large and comfortable rooms, and a great terrace bar.  I'd definitely come back, but there were too major annoyances that I hope are taken care of before then.

First, my wife and I arrived mid-afternoon, immediately put the Do Not Disturb sign out and crashed for a nap. Within minutes, we were rudely woken by a bellhop who unlocked the door and opened it, loudly clashing into the bar lock. Thank goodness I locked that! Apparently, he had left his cup in the room. First of all, Do Not Disturb means Do Not Disturb. It does not mean Come On In. This unfortunately set the mood for the stay, because I could no longer trust my privacy with the staff here.

Second, the doors are on spring hinges, close loudly, and don't offer much sound protection themselves, so don't expect to get much sleep before midnight or after 8am, as you will hear everyone's door slam shut when they enter or leave their rooms.

Really, this would be a five-star hotel if bellhops observed Do No Disturb signs and I could sleep past 8am.

25/08/12 | Link | Rating: 3.0
247. Joey R.
Awesome hotel!! Nice staff in the best location! If you are going to a Padres game or just taking in a night at the Gaslamp Quarter, this is the hotel to stay at. A beautiful view from the bar anf the rooms are very modern and nice. Valet is expensive but parking at Park it on Market is $15 for the day! Do yourself a favor and stay here!!!

08/09/13 | Link | Rating: 4.0
248. Bertha W.
We stayed at Hotel Indigo on Labor Day Weekend. I highly recommend this hotel, especially for those who love traveling with their pooches! Their super dog friendly policy allows their canine guests to go ANYWHERE in the hotel, including the gym and the restaurant. Our pup got a great workout on the treadmill.

Other than the dog friendly policy, our room was very and spacious. Love the contemporary decor. If we had to choose, our favorite part is definitely the roof top patio, great view of the Petco park and the area.

Did I mention how friendly and helpful their staff is? They really made us feel welcome.  We'll definitely stay here again.

12/09/12 | Link | Rating: 5.0
249. Tony F.
Had to stay in San Diego at the last minute and decided to try this place out, so happy I did. Its located right in the Gaslamp, the rooms are nicely finished and the beds are great. Have a drink on the 9th floor bar that looks out at Petco Park its a really cool spot. After a long day we ended up eating at the lobby bar and it was excellent. They have a good burger and fries that hit the spot. Happy hour goes until 7 I think and the drinks and food were great. All in all I would stay here again. Very convenient and very cool vibe. BTW parking is alittle steep $39 per night but thats to be expected given its location.

12/09/13 | Link | Rating: 4.0
250. Sara S.
I *highly* recommend staying at the Hotel Indigo in San Diego's Gaslamp District.

First of all, the rooms are spacious and comfortable.  The shower is HUMONGOUS!  (My boyfriend even said, "I've lived in apartments smaller than this shower!)  And, hello?  Two words: Aveda products!

Even more impressive than the décor is the service.  Everyone is genuine & always has an additional comment to make about a product used in the hotel, the artwork, the design - anything you could ever want to know and more.  The service is simply outstanding.  

And the food is deeeelish!  I can't even put my finger on it because we ordered the simple "East Village Breakfast" which is just eggs, bacon and some home fries - but I don't think I've ever tasted anything so delicious!  The potatoes were light and not smothered in grease, everything was plated cleanly and just...well... NUMMY!!  

Oh - and it's like 2 blocks from Petco Park if you're into that sort of thing.  The BF and I will most *definitely* be back!!

(P.S. - Priceline's got some good deals...check it out!)

10/09/12 | Link | Rating: 5.0
251. Terri T.
Looking for a trendy hotel downtown SD for a decent price and a "just like home" comfy feel-? My vote is Hotel Indigo. The lobby is so user friendly it almost looks like a local hang out for anyone to use. Lots of wide open space that has a clean yet hip look with spots to use computers or just to hang to have coffee or a cocktail. The rooms are bright and beautifully decorated with big comfy beds and touches of "home" including old fashioned irons and iron boards from what looks to be the 1960's. I love the recorded voice of the lady in the elevator. She makes me feel like I am returning to my London flat for the day with her announcement of each floor . This certainly looked like a younger  crowd type place but as someone who is well past that era I still felt comfortable. The employees were very accommodating finding me food in the back after room service hours and allowing me a very late check out due to some unfortunate circumstances I had. It's even a better deal if you are an IHG Rewards  Member because it is such a deviation from the other typical corporate brands in the IhG group- Holiday Inn, Crown a Plaza, Staybridge Suites. , Candlewood Suites. Good center all location as well- few blocks from Horton Plaza.

13/05/14 | Link | Rating: 4.0
252. Daniel E.
Great room, great location and great atmosphere!

The bed was comfy, the bathroom was so spacious and lovely!  I love that they have a Keurig in the room for coffee or tea!

The only concern was the outrageous amount they charge for valet parking and for parking the car overnight!

07/01/13 | Link | Rating: 4.0
253. Kimi L.
Terrible customer service and robot like exchange by front desk staff. It is a totally  pet friendly hotel..someones fido has licked and crapped in your room...

19/09/13 | Link | Rating: 2.0
254. Kell L.
I just checked out the hotel this weekend, was really looking forward to it because of the yelp reviews and it making the top 100 Conde Nast list, however I was severely disappointed.

I came to the hotel after my international flight.  I pulled up at the front in a car from the hotel, two valets just watched me struggle with three bags getting out of the car.  I am not the needy type but thought it was a little unusual.

Then, I got to the front desk.  There was one person at the front, she was on the phone and there was a line.  I finally get up to the front after 15 mins of waiting and she doesn't even ask me to wait.  She just got on the phone and called a guest.  I had to wait for another 5 mins until she was done.  Thought that was a little rude as well.

I had just landed after a long flight and was told there was no food available cause it was past ten.  A little weird considering this was such a nice hotel. Did not make me happy because I hadn't eaten in 12 hours, then come to find out they had a limited late night menu to choose from but was only told by another guest the following morning.  Just adding to my irritation.  

The room was pretty nice, however I really didn't like the hardwood floor.  It looked nice but in all honestly they were freezing cold and you need socks or slippers to walk around on them, was a little unpleasant.

The shower had hair in it from the previous occupant.  Kinda gross.

Was woken up multiple times by different things throughout the night and early morning; from loud neighbors, maids knocking to clean my room at 7:15am hmmm? As well as city noise, and finally a weird intermittently clicking noise coming from the building.  Understanding the outside noise is something they cannot control but it really didn't help this hotel's case.

There was no lotion in the bathroom, which is very unusual for a hotel that averages in the $200s.  The Aveda products were nice, but I had just ran out of lotion and was really needing it.  This probably isn't a big deal for boys, but girls might get a bit agro about this :)

There's a really cool coffee machine in the room, however there were two of us and only one Kertz cup available for regular coffee.  If you have two people and both want regular coffee or you're out of luck.  We had to run down the maid on another floor just for each of us to get a cup of coffee.

I finally went upstairs to check out this amazing roof that everyone kept talking about and came to find out it was under construction.  It was one of those moments... when you say 'Oh course the best part of the hotel is under construction'.

Overall... this hotel just kept striking out.  It looks nice, however don't think its found its groove yet.  I was extremely disappointed.

I would consider staying here again if I didn't pay for it, however there is no way I would pay to stay here when the Hard Rock and Solomar are down the street.  They lost my business.

30/10/12 | Link | Rating: 1.0
255. Andreas R.
Fantastic modern and clean hotel with a cool view of Petco stadium. There is a roof top bar facing the south & east, and a lounge area facing the north. Very, very nice and helpful staff. The rooms are perfect with the right amount of space. Found no issues in the rooms and the shower is perfect. It's within walking distance to so many eateries, bars and things to do. Jose and Sara at the hotel were very nice and helpful. Would go back there w/o any doubts.

12/09/13 | Link | Rating: 5.0
256. M P.
I almost never do Yelp reviews of hotels. But we had such an awesome experience at the Indigo San Diego, that I'm willing to make an exception.

Booking was made directly with the hotel. Normally I book online, but I was in my car (can't legally surf and drive) rushing to a meeting. I also wanted to talk to a human being so as to ensure there was a crib for the baby and some other odds and ends when we arrived. You would be surprised what a hotel can do if you just ask.

Sensing I was in a rush (my barking at a slow Ferrari was the likely giveaway) I was politely told, "Don't worry, we'll take care of everything -- all you have to do is show up."

When we arrived a few days later, the front desk manager (Melissa) immediately informed me that our special requests had been handled (without me having to ask). Nice. She also answered a few questions we had about local restaurants. Eat where the locals eat I've learned.

Another thing I really liked was that Melissa simply gave us restaurant advice and sent us on our way. Too many times I've had the staff try and "help" by booking a reservation for me. This "help" is normally provided on the basis of "which restaurant pays them the biggest referral fee", not "which restaurant has the best food."

A few seconds later Sergio (who had been unloading luggage, strollers, and kitchen sinks from our vehicle) led us to our room. He too offered up some of personal restaurant recommendations along with a number of fantastic  suggestions as to local activities our kids might most enjoy.

He even sold us on the idea of going to a Padres baseball game at the nearby stadium, mainly because it was a fun place to see a game, and that Petco Park was the only stadium he knew of that had a kids park and sandbox just behind the center field wall.

We even had a chance to meet the Geri who was the general manager. She was walking around the hotel restaurant during breakfast saying hello to everyone and thanking them for their business. How often does that happen?

As for the room, it was fantastic. Bigger than expected and nicely decorated. The bed was comfortable and everything was in order. We even managed to score room with a view of the city and baseball stadium.

Interestingly enough, I stayed at the Hotel Indigo London Paddington a few weeks ago -- where my room was slightly larger than the bed . In fact, I'm pretty sure the bathroom in San Diego was bigger than my whole room in London. Yes, yes, I know, London is different, but small is small.

13/09/12 | Link | Rating: 5.0
257. Mr N.
The staff at this hotel is friendly and the location is key if you're going to a baseball game a few minute walk or just walking the gaslamp district.

They value their frequent guests at this hotel with nice upgrades to larger rooms with views when available. My favorite room is the presidential suite which has a connecting balcony to the bar for an unobstructed view of the padres stadium!

Their bar on the 9th floor is being redone, but its still open. You can text the value for your car to be pulled up. Ice machines are on even floors.

05/12/12 | Link | Rating: 5.0
258. Alvaro F.
4 star hotel in a great location in San Diego, walking distance to the shopping area of the Gaslamp district and next to the Petco Park (baseball stadium).

I stayed 1 night with my girlfriend in a standard room. We got the room for free thanks to the Best Rate Guarantee (we booked through the hotel website and found a better deal in hotels.com , so per their policy they gave us a free night -had we decided to stay longer they would have matched the cheaper price for the following nights). There's some fine print in this promotion, but if you look carefully and stay just one night, you can get it for free.

The room was nice and well decorated, very clean and the quality of the bed and sheets was supreme (I even asked the hotel what type/brand they use, because I'm thinking of getting something similar). There's also a Keurig coffee machine in the room, (nice touch, although we didn't try it). I'd recommend the hotel if it wasn't because of the INSANE $39 valet per night. This is a total dealbreaker because it was the most inefficient valet parking experience I've ever had. I want to think that when I stayed they were short on valet staff, because there was only 1 person dealing with it, hence the waiting times were totally unacceptable. At some point I just wanted to get my car to go for dinner and there were 4 people waiting to pick up their car and during that time 3 other people arrived to check-in their cars. Since all this happens in the side of a regular street (the valet pick up is NOT in a dedicated zone and not sheltered to the regular traffic) this resulted in some chaos. To make it worse, the only person dealing with the valet, overwhelmed as she was, couldn't find the keys of one of the customers, which added to the confusion and to the waiting time.

If you want to charge $39 for valet, then it should be at least justified by outstanding and superb service, but this was very deficient, bad planned and unorganized. This is completely unacceptable, specially when there are other parking options for half the price in a walking distance (we realized this too late).

If you decide to stay here, it's an OK 4 star hotel in a great location, just think about using any other parking options.

03/07/13 | Link | Rating: 3.0
259. Robert F.
Nice hotel design, good location close to Petco Park, nice view from hotel rooftop bar, and a good valet staff.  Beyond that, the food is a little dismal tasting and the cleaning staff is horrible.  This knocked down my rating. They didn't even clean our room the entire day, so we requested cleaning service before going out to dinner. We returned more than 2 hours later, and the room had not been touched.  We called the front desk once again to at least get towels since our towels were all wet from running the San Diego marathon earlier in the day.  Long story short, the cleaning staff called us back to cover themselves by saying they didn't clean the room because we had the 'Do Not Disturb' sign on the door, which was a total lie.  Even it was true, we had already called once before requesting the room to be cleaned.  Anyhow, I did not appreciate the lie.  They finally did deliver the towels, but they wouldn't take our trash since it wasn't a "full" cleaning service.  Ridiculous. So, if you want a hotel cleaning staff with an attitude, this is the place for you.  I recommend the Hard Rock hotel over this place.

02/06/14 | Link | Rating: 3.0
260. Pat R.
I had never heard of the Hotel Indigo brand before booking, but for the price and location we gave it a shot. The hotel is only 4 years old and it shows. Everything is new and modern from the lobby to the rooms. Definitely would recommend trying to find parking on the streets to avoid the steep valet fees. Overall, great hotel at a great price.

09/10/13 | Link | Rating: 5.0
261. Julie A.
The location, accommodations and staff were great.  The room was priced so nicely, too.  I am going back for sure.  Rooms were swanky and views were nice, too.

24/11/13 | Link | Rating: 5.0
262. Ryan M.
Terrible customer service. I had a misunderstanding with a bartender named Jen that demonstrated the staffs total lack of competence and hospitality. Her disregard in having an unhappy customer led me to seek out her manager (his name I don't know). He left the situation after a quick attempt to smooth over the subject misunderstanding, and was supposed to check in later to follow up. After having to ask his security guard twice for the check in the manager offered, and being told the manager was attending "other business" downstairs, I went down to the lobby and found the manager crouching behind the front desk eating something from a to-go box. He clumsily sprang up and apologized with a mouth full of food and daft eyes.

It will not be hard to find a better experience the next time I go to San Diego

24/04/13 | Link | Rating: 1.0
263. Jenn M.
A really nice hotel in DTSD!  My bf and I stayed here for our 2nd anniversary in Oct 2011.  We happened to stay on the same floor as the hotel bar/lounge which was right next door.  Luckily it was not loud and didn't disrupt our sleep at all!  Supposedly it's a pet-friendly hotel but I didn't see any pets.  Supposedly doesn't have a pool either!  But I can't even swim anyway and it was October, too chilly to be in the pool lol.  It's so close to Petco stadium too!  Very walkable to shops and restaurants.  I'd come back here for sure.  :)

03/01/12 | Link | Rating: 4.0
264. Kara S.
Derrick Frederick, the F&B Director,  did a wonderful job helping my friend and I plan a singles party. Not only did he cater to all our many requests, but he provided drink specials and menu changes for us as well as last minute changes. Derrick is your go to guy for events at this place. You and your guests won't be let down.

16/05/14 | Link | Rating: 5.0
265. Allie Y.
I stayed here with my husband in December, and I would definitely recommend it. We were on a layover from Florida to Hawaii, but I wish we'd had more time to spend in San Diego. The hotel has a great atmosphere and the rooms were spacious and clean. We only had time for a quick drink out one night and breakfast the next morning, but the hotel seemed close to lots of cool bars and restaurants. They allow dogs of every size, which I appreciate as a dog lover and Great Dane owner!  I thought the rate was very reasonable for a hotel this nice.

22/12/13 | Link | Rating: 5.0
266. Katie K.
I just used Hotel Indigo to block out rooms for my wedding and the experience couldn't have been better.  My guests and I had a fantastic stay and the Hotel Indigo staff was so accommodating and easy to work with.  I particularly liked Hotel Indigo because they do not charge you for any unbooked rooms, which many hotels in the area do.  We were given a very good rate for the blocked out rooms, $150 a night, and we blocked out 25 rooms.  We were allowed to leave gift bags for guests, and we just had to drop them off with the front desk staff and they gave them to our guests at check in.

Shelia Pierce was the group sales manager I worked with and she made my life incredibly easy.  She was easy to get ahold of and communicate with, and she sent weekly updates as my guests started to book rooms.

Parking was expensive, which is why I'm giving them 4 stars, but overall I can't recommend them highly enough for wedding blocks.

04/11/12 | Link | Rating: 4.0
267. Yan T.
Great hotel! Reasonable rates, clean and spacious rooms, boutique service, very cool restaurant downstairs and cocktail lounge upstairs. The gym is pretty small but that's not why you're here.

23/01/13 | Link | Rating: 5.0
268. Shuran W.
I would say it's more like a 3 and half stars experience.
Got a great deal from their best price guarantee. Great location. Great bed and bedding!!! Who can tell me the brand of it?:)
But seriously, at a Sunday night, there was only one person working at Valet parking! ONE PERSON...for a $39 you got one person working on that:( thumb down.
Customer service is a MEH. Don't remember the girl's name, she was not very welcoming.

I would say for the price, the location, the bed, YES.
Valet parking? BIG NO.

02/07/13 | Link | Rating: 4.0
269. Andrew And Reisa D.
We recently stayed here for our valentines day weekend. All the rooms were booked, but the reservation clerk found us one with our late booking. We loved everything from the Aveda complimentary products to the large soft but not too soft bed. Although the hotel was booked it was quiet and the staff were all so kind! Earth friendly and especially dog friendly! We loved our stay the first and second time...we will come back!....minus one star for the unbelievable small portion and over priced breakfast ordered to the room. We payed $25 for what we thought would be a hearty meal. It turned up to be one egg scrambled with what looked like a serving of half a potato! No kidding!...but we came for the room and location not the food. We learned our lesson! If you're hungry for a good breakfast head out to 'THE MISSION' ..it's only a walking distance away and affordable!

04/03/13 | Link | Rating: 4.0
270. Emily A.
traveling for business at the ballpark, and this place looked like more fun than the regular old options. bad choice!

awful check-in experience, including a rude girl who ran my credit card for FOUR rooms, when i was only paying for two -and i didn't even know the other two people. she nearly got my card cancelled!

got walked in on because said rude girl didn't actually bother to check me in, and the housekeeper thought my room was vacant. that's hotel 101. oh, and another basic? don't put the single woman traveling alone into a connecting room. they did that too. not safe at all.

i always work out in my hotel. this place did not provide any info on the gym, until i was here and was told it wasn't open. huge problem!

no bathtubs, and bad shower drains. room temp was too hot or too cold. restaurant service very slow and inattentive. lounge was okay.

blah. i won't be back, and neither will any colleagues i'm sure.

04/08/13 | Link | Rating: 2.0
271. Amy S.
This truly is, as good as it gets! My husband and I are always looking for a nice and stylish place to stay when we go on short trips -- it is even better though if we can get it for a great price!

We stayed at Hotel Indigo for two nights in January and the moment that we walked into our room, we were in awe. They had given us an amazing room with an amazing view. The windows were ceiling to floor (and it helped that we checked in at about sunset time). I will post a photo! The bed was more than comfortable and the whole place was very clean and relaxing in it's mod decor. Totally our style!

The people there were very helpful with suggesting restaurants, as well as directions. Just so you know, there is very little free parking in San Diego, so you will have to cave and spend the money on that. If I recall correctly, it was $28 for 24 hour valet at Indigo and that is GOOD, considering the nearby lots are priced per hour and add up very quickly. You can walk to lunch/dinner and other places, like Borders are nearby. We could also see into the PETCO Park just a block or so away.

We look forward to returning and hopefully being able to request the same room!

25/07/10 | Link | Rating: 5.0
272. Ashley L.
- Hotel is pet friendly, pets are even allowed in the bar area. No extra charge. Indigo made it convenient and easy to come for a night with our small dog. It can be difficult to bring him with us sometimes, but he seemed to be content here.
- Prime location close to Petco Park and Gaslamp. We did not choose based on location, but if you are, this is a wonderful option.
- Friendly, professional customer service.
- Rooms are spacious, clean and modern. The hardwood floors were perfect for our dog.
- Parking is $38/day. It wasn't difficult to find nearby street parking but make sure you read all of the signs.

30/10/12 | Link | Rating: 4.0
273. Hannah T.
Hotel Indigo has a special place in my heart.

This is an overdue review. We planned a trip to SD at the last minute and it turned out to be a very restful weekend for me.

The front desk was very friendly and made us feel welcome. Valet guys were helpful and fun to talk to while waiting for our car. The bed was soooooo comfortable and pretty that I slept most of the time. I liked the clean modern shower room. We walked everywhere to get breakfast, tried Extraordinary Desserts, CVS for water bottles/snacks, and grabbed a late night dinner nearby the hotel.

I missed out on the hotel bar so I will be back.

06/01/13 | Link | Rating: 5.0
274. Diana T.
I reserved a block of rooms here for my wedding last November. The hotel is beautiful.  My photographer captured some  awesome pictures. We were also treated well by the staff during our stay.

The issue didn't arise until after our stay when we found out some cards given to us at our wedding were missing. I called the hotel right away and spoke with a supervisor who became a little upset when I asked him if they had cameras located at their property. He took my information down and said he would have a manger  call me Monday as he was pretty busy that Friday evening. Monday came and went. I called on Tuesday and spoke with a different supervisor who also took my information down but proceeded to tell that I need to speak with the front desk supervisor. I asked to be transferred to him. I had to leave a message. I made sure to let him know how accommodating he was the weekend of my wedding as he was the manager on duty. I have still to receive a phone call back. I was not accusing anyone of taking anything but it is clear that they are trying to cover something.

I would not recommend this hotel!

14/01/14 | Link | Rating: 1.0
275. John T.
Fabulous location with an attentive staff. The rooms are small but complete. The restaurant on the main floor meets all the basic needs but nothing special. The bar on the roof top is surrounded by a Fabulous view of the city while comfortable in the cool of the night with cozy heaters and fire pits. The wine list is basic but the Fabulous view makes up for it all. The hotel welcomes pets through out the hotel and water bowls are prevalent for your favorite traveler. Children would be welcome but why would you want to bring them on vacation???

28/12/13 | Link | Rating: 5.0
276. Aaron S.
Stayed here at the recommendation of a friend and fellow Comic-Con staffer... This is now my favorite hotel in Downtown San Diego. Friendly staff, a bar and lounge right off the lobby, and the most aesthetically pleasing rooms of any hotel in the city. Great decor, hardwood floors, and z nice modern bathroom with a shower so big you can pace in it and ponder life's mysteries. The 9th floor has an incredible balcony lounge with a perfect view of Petco Park... I enjoyed a cocktail and relaxed, watched a game even though I couldn't care less about baseball. Highly recommended.

31/12/13 | Link | Rating: 5.0
277. Margaret M.
I sit here contemplating how to write this review, overall we had a really great stay. We had water damage at our condo and this hotel was one of the only ones in the city that would allow us to bring all of our pets while still offering us a boutique stay. We ended up staying almost 2 full weeks and everything was stellar until we checked out. Come to find out a day after we left a gigantic mistake was made on the part of the hotel which resulted in our bank account being charged $4000 in incorrect charges. This over-drafted our business bank account, bounced bills, defaulted our quarterly tax payments and caused overdraft fees...basically you name it, and it happened.

Quite honestly is was one of the most stressful experiences of my life and the repercussions extended as far as even causing a loan and our federal tax payments for our business default due to lack of payment because the hotel had overdrawn our account so much. The experience had a ripple effect our personal lives and our business, which can't ever be fixed and the worst part of it all was the way that the staff handled the situation. The first manager I spoke with (Peyton) seemed like she could have cared less, and didn't even offer an apology - she just transferred me to the accountant who actually had the audacity to tell me it was our fault because we changed our check out date (which I will note we changed 72 hours in advance which is well in line with the hotel policy for reservation changes).

It wasn't until I got in touch with another manager, Darren, that the situation was treated treated the way it should have been...like a big f-ing deal! He actually apologized, took full responsibility, worked with me to fix the issue, covered our overdraft fees and continued to follow up until the money got back into our account. He is the ONLY reason this place gets 2 stars instead of 1. Thankfully for this establishment they have one manager who can actually do their job.

The sad part of it all is that if it weren't for the above drama I would have given this place 4 stars (I am stingy with that 5th one). It's a solid hotel, the hourly staff (valet, bell boy, front desk, restaurant, room service, housekeeping) are all friendly, the hotel itself is beautiful and the location is great. We were close to fabulous restaurants, shops, the ball park, the water and everything is within walking distance. The neighborhood (East Village) is hip, eclectic, pet friendly and urban (in a safe way).

We really loved taking our dog to the park just outside the baseball stadium and spending time in this part of SD. Plus the hotel itself is incredibly pet friendly, they are allowed everywhere and there is even a roof top dog pool and dog park with grass for them to play in. Our dog seriously thought he was in heaven, he could come everywhere we went, got to sleep in his own special bed (provided by the hotel for free), swim, eat in the restaurant and there were treats everywhere. It was quite honestly a lot of fun for us with the dog.

The rooms are spacious, the views are beautiful (make sure to get an upper level room facing west or south), the bed is comfy and the bathroom is functional all with a modern design. I loved the hardwood floors, the armchair for relaxing and the overall comfort & style of the room.

They have a magnificent rooftop lounge with firepits, views for days and tasty drinks...best part it's never too busy so you can always get a seat. Not to mention the restaurant downstairs which has fabulous service, surprisingly tasty food for a hotel restaurant and a great open feel with windows that open up right out to the street,. In fact, there were many items on the menu we tried that would compete with 4 star restaurants we have dined at in SD.

The gym is larger than most hotel gyms, has panoramic views of the water and downtown and plenty of cardio and weight equipment. Plus there is an outdoor "quite" deck which is perfect for stretching & yoga.

They also have free wireless (which these days is unheard of), a nice business center and plenty of places to sit comfortably and get some work done.

I am telling you this place is really great, it's just that I can't forget how it all ended...and now that I am thinking about it again it almost negates all of the nice things I said above. Man...I am rambling on this one!! I guess I will close with this...if the $4000 over charge hadn't of happened I would give the Hotel Indigo 4 stars... but it did and so I just can't stomach more than 2. My best advice, if you stay here pay in cash or with a high limit card...just in case.

28/10/11 | Link | Rating: 2.0
278. Micheal C.
Room has view of home plate at Petco! Had a problem with my corporate card but Jose took care of me and my party with first class service!

02/02/14 | Link | Rating: 5.0
279. Jake B.
When I booked this room in priceline I thought I was getting a good deal, that was until I arrived. I called the hotel three days prior to check in to request two beds and a ballpark view. They said, "no problem Mr. Bennett its all taken care of." Only it wasnt and when I arrived there were no double bed rooms. So they gave me a single bed and expected me to be ok with that. I asked for a better view to compensate for their lack of hospitality and they put us on the third floor facing the stadium next to a room with a barking dog. The view was as good as the sidewalk. The host promised to call us with any news of a rollaway or double bed room and never called once I had to go check with her. She was very short with conversation and a little snobby. Valet parking cost $41 for hotel guests.  On top of that they charge your credit card on file without telling you. I went to pay cash and the valet thought I was tipping him $41 which made for an awkward moment. He informed me I had already been charged. I will not be staying here or recommending it to anyone. Some positives were the location of the hotel and the cleanliness.

04/08/14 | Link | Rating: 1.0
280. Qnc B.
Excellent service, amazing room and our view was jaw dropping. The whole building smells like a brand new place. The people who work here are great and very polite. Stephanie in the restaurant made sure out breakfast was perfect! All around a great time!

21/12/13 | Link | Rating: 5.0
281. Audrey C.
The staff here are so friendly and helpful!  Love the service here and the rooms are awesome.  The burgers at the restaurant are also really good.

16/10/13 | Link | Rating: 5.0
282. Katie Y.
It's a fabulous hotel.  Very much like the W.  Everything was beyond great with the exception of their towels which were a bit musty or like mildew.  Not all but a couple but aside from that,  5 stars all the way

14/09/13 | Link | Rating: 5.0
283. Cherie C.
I had an excellent stay here. The location was good--we only had to drive once the entire weekend. The room was great. We were on the 9th floor, so I was a little worried that the NYE party at the 9th floor lounge would mean a lot of noise. We were also in the room next to housekeeping. But the rooms are so quiet that we never heard any noise, except the sound of housekeeping radios in the late afternoon.  The shower in the room was great, the bed was comfortable, and we could open the window a bit for some fresh air.

The only thing I might change is the lighting in the bathroom--it was a little dark. It didn't have a fan/vent, either.

We chose this place because of their pet policy. No fees for pets and great amenities. I forgot the water bowl, so they provided one. The 9th floor has a grassy area on the roof with a DogiPot station so that you don't have to leave the hotel for every potty break. When we went to dinner, we were allowed to leave our pet in the room, which many hotels do not allow. Our dog loved the bowl of treats by the entrance.

Rooms have wood laminate floors with a small area rug (easier cleanup after pets, no doubt).

The valet and bell stand were great; I loved being able to text them to have bring our car up.

The Macs and iPads for in the business center are a swanky touch.

The lobby bar mixed great drinks. I was impressed. We took the dog along so she wasn't left alone too long, and we enjoyed our drinks on the lobby sofa so that restaurant patrons didn't have to deal with a dog.

I'd stay here again even if I don't bring the dog.

14/01/12 | Link | Rating: 5.0
284. Kevin N.
Quite possibly the worst experience I've ever had dealing with a supposedly high end hotel. Don't let the exteriors fool you. Underneath the cloying vanilla smell is an incompetent staff, dirty upkeep, and ridiculous excuses.

To start, we had booked, separately through Hotwire, a two person room and a four person room. We confirmed two days prior to the trip that there was a bedroom with one bed and a bedroom with two beds, directly through the hotel.

Imagine our surprise when we checked in at 11 pm that we only had two one bedroom rooms under our name. The front desk attendant first gave us the bullshit excuse of "it was hotwire's fault". When told it was unacceptable to ask two people to sleep on hardwood floors when paying their steep price, he said there may or may not be a cot available. When asked if there were any other available rooms, he let slip that there were other rooms but they had not been cleaned and so cannot be offered out as guest rooms.

My interpretation is that the hotel staff had no fucking idea what was going on, failed to keep all their rooms cleaned on time, and tried to get us to compromise with a unsatisfactory situation. In addition, they managed to find us a cot, which definitely had seen better days, as it didn't even come with a sheet. Are you telling me that this flea bitten cot is less sanitary than any room they have available in a pinch?

This was an exceptionally frustrating experience and I offer this tip to anyone who is deciding where to stay in San Diego: make sure you have a backup plan because this hotel doesn't even attempt to be flexible.

Our party was able to get a room for four at the Westin after this debacle. Thanks to Hotwire for cleaning up this mess as was entirely Hotel Indigo's fault.

28/12/11 | Link | Rating: 1.0
285. Justine M.
We booked a room here through Hotels.com while we were eating dinner a few blocks away. We got the room for a great rate but didn't really know what to expect. Needless to say, we were pleasantly surprised! The lobby was beautiful and, Kaitlyn, who checked us in, was very friendly. Our room was stunning... Way better than I expected for the price! Beautiful, dark hardwood floors, lovely decor, and Aveda products (my personal favorite!) in the bathroom. The Keurig coffee maker was a nice touch! We really enjoyed the 9th Level rooftop bar where we sat by a fire pit while watching an EMD concert at Petco Park. We would definitely recommend and hope to come back for a longer stay!

16/11/13 | Link | Rating: 5.0
286. Elise B.
I'm surprised that this hotel doesn't get higher star ratings from more people. Our experience last night was awesome. Right in the heart of gas lamp...you can walk to anywhere, so I feel that the $40/valet is kinda worth it. The man at the front desk was accomodating and offered us a room with an amazing view! During the middle of the night we went to the rooftop bar which had an even better view and low-key vibe. Great way to end the night. The only thing that was annoying (and not a complaint lol) was the elevator. Sounds like a funny thing to write about but you need your key card to go up or down. It is really just an inconvenience and we ended up going up when supposed to go down and vice versa. But had so much fun either way!

30/08/14 | Link | Rating: 4.0
287. Jay P.
Beautiful hotel! The rooms were awesome. Nice big room shower. The fitness room was great! Just a block from great restaurants and very close to Petco park.

31/07/14 | Link | Rating: 4.0
288. L.C. W.
I have been very impressed with Hotel Indigo, and make an effort to stay here when I go to San Diego. This IS a dog friendly hotel, it is a blast to see everyone walking their pups around the hotel and up on the veranda.
They have two bar-restaurants, the one by the downstairs lobby serves food throughout the day, and the one upstairs opens in the afternoon and serves a variety of appetizers and snacks.
There is grass on the 11th floor (same spot as the bar) for the pups to "use the facilities" without having to leave the hotel.
You are in walking distance from everything here. You can also watch the Padres play baseball as the veranda overlooks Petco Park. When they have fireworks you are in the perfect viewing spot.
I definitely recommend Hotel Indigo!

18/07/13 | Link | Rating: 5.0
289. Nicole W.
This is a really great hotel and I hope to stay here again next time I'm in San Diego.

Great location- a block away from the ballpark and a quick drive to everywhere else in town.  I think you can walk to Gaslamp, but we did not make our way over there during our trip so I can't vouch on how close it is.

The rooms are ENORMOUS with a little foyer and plenty of space between the furniture.  The bathrooms are also very large and come with some great-smelling Aveda products.

I didn't plan on having our dog come with us and was shocked to find out that pets are free in this hotel.  Yes, I said free- no astronomical daily pet charge like most other hotels have.  I was so mad I didn't bring my fat pug with me!

Every single employee we talked to was incredibly friendly and helpful- from the valet, to the front desk, to the bellhops, to the bartenders.  They were all great and made our stay just that much better.

The reason I'm docking a star is that I feel the parking charge is crazy.  $38!!  I've stayed in several places very similar to Indigo (AVIA in Savannah and Napa, Clement in Monterey) and the parking charge was never over $25.  Not to mention that it's valet only, so every time you come and go you need to tip the valet drivers.  I would have considered parking elsewhere but was told that at the nearby lots you have to pay every 6 or 8 hours and I really didn't want to worry about getting back to my car in the allotted time frame.

-Good location
-Gigantic room, wood floors, nice color scheme
-Flat screen TV, iHome, Keurig, free Wi-Fi
-Large bathroom, large shower, nice bath products
-Pets are free!

-Parking charge is ridiculous

I would definitely consider coming back again as long as I got a good price on the room to make up for the parking fee.  I would also try to figure out other parking options as well.

30/05/12 | Link | Rating: 4.0
290. Kristin F.
I stayed at this hotel recently and LOVED it. The location is great, the bed is comfy, the wifi is free (and fast compared to most hotel connections I've experienced), the rooms are big. Aveda bathroom products -- awesome! There is a Keurig coffee maker in the room, which is cool. The restaurant in the lobby is pretty good, as well.

It is expensive to park your car there but you can find alternatives in the area if you really want and their parking fee is not wildly higher than anything you'll find in the other downtown area hotels.

I will most definitely look into staying here again the next time I'm in San Diego.

21/02/13 | Link | Rating: 5.0
291. Dean H.
I am in San Diego a lot for business and Hotel Indigo is by far my favorite hotel. A perfect mix of hipness with amenities for business travelers.  Very well done.

Some of the things I particularly like are the location (airport, downtown, gas lamp, all very close), the service (I have NEVER come in contact with a disgruntled employee here), and the rooms (perfect and comfortable - not slaves to being too hip like The W).

One piece of advice though: if you have time, get breakfast elsewhere.  While the food is good at Hotel Indigo, for half the price you can get something of similar (or better) quality a block or two away.  That, however, should not, and does not, dock the place a star.

In short, when in SD: stay here.

17/02/13 | Link | Rating: 5.0
292. Jenifer C.
This is a long overdue review, but better late than never:

If you are coming to San Diego to take the bar exam and not sure where to stay- stay at Hotel Indigo!

I went to law school in San Diego but moved just before the bar exam (long story..) so I needed a place to stay while I took the exam.  I booked through Hotwire and thus did not know what I was getting but I am so very pleased with Hotel Indigo.  

I informed the front desk of the reason for my stay and they were so incredibly courteous.  They gave me a quiet room away from ice makers and facing a quiet corner (not the main street or the stadium).  Also, every morning as I headed out to the convention center I received a wave and a "good luck" from whomever was working the front desk and the valets.

It is easy walking distance to the convention center and I never felt unsafe.  And, in the evenings after a long day of testing it was wonderful to go up to the rooftop terrace, enjoy a cold beer and watch the Padres.  

The room itself was beautifully appointed, I loved the style and design.  The bed was SUPER comfy.  The shower was awesome.  

And one last bit about food- I ordered the breakfast burrito each morning before the exam.  Amazing.  Delicious and kept my tummy full and my brain clear.  

The only downside would be the cost of parking, as others have mentioned,  but that's pretty standard in downtown San Diego. At least the valets were extremely friendly.  Also, there was no mini-fridge which is annoying, I ended up storing food in a cooler.  (Pro-tip: bring your own lunches to the exam, then you can eat lunch on the terrace at the convention center in the lovely San Diego sunshine without stressing over finding food/waiting in lines/etc.)  Also, as I had the cooler, I had to traipse up and down to an ice maker on an even floor, several times, in order to get enough ice to fill the cooler.  That wasn't very fun.  

Finally, this hotel won't be full of other bar exam takers (well it might now) which is a huge plus.  No need to be surrounded by all that stress and negative energy.  Tune it out and stay focused on what you need to do!

In summary, I highly recommend.  Oh, and I did pass the bar on my first try.  Thanks in part to a lovely stay at Hotel Indigo :)

20/01/13 | Link | Rating: 5.0
293. Becca H.
This is a nice hotel in downtown San Diego. The rooms are spacious and contemporary in decor. The best feature is the ability to take you dog with you without an extra charge.  This place is very dog friendly with a grassy area on the ninth floor patio so your dog can do its business.  The only reason for a four star rating is the dog play area is not accessible unless the patio bar is open.

26/01/13 | Link | Rating: 4.0
294. Michele R.
I did not realize this was a pet free hotel, when I booked it.  Had I known, I would not have booked it, because I have terrible allergies.  Lucky for me, the third floor is virtually pet free ......... so I was told.  The spacious room had no carpet, so that the room can be clean and free of any pet hairs, although I still could swear, I smelled dog.  Anyhow, we only stayed one night.  Room had no tub, but a nice spacious shower.  Great location and awesome view of Petco Park.  Starbucks walking distance around the corner.  Parking $41 per day and valet is not an option.  No parking lot available.  You can use parking meters, but you will be checking on them all day, until 8 p.m.

16/07/14 | Link | Rating: 3.0
295. Jenny T.
-Pretty good location
-Modern decor
-Even if you've checked out of the hotel and want to grab lunch before you leave, they are willing to keep your car in valet.
-Pet friendly
-Free WIFI
-Keurig coffee maker
-Comfy bed

-When we arrived we asked if there was late checkout and they said yes, we just needed to call in the morning. The morning came and we called the front desk, this time they said no late checkout. Pretty lame.  considering it was quite expensive to stay here in the first place!
-Expensive valet parking for $41, 24 hour, in and out anytime. Gave tip every time which added up.
-Baskets holding clean towels in the restroom were absolutely dirty!

Don't think I would stay here again unless it's for a special occasion.

17/02/14 | Link | Rating: 3.0
296. Minka M.
This place is new, clean, hip and very conveniently located in Down Town San Diego. However, i don't think their very simple service and their descent rooms should cost $150 a night. Other things I realized were that they did not have a pool and they require $75 as an authorization fee when checking in. I feel neutral about this hotel and I probably won't be staying there again :)

20/01/14 | Link | Rating: 3.0
297. John R.
The over all about this hotel is great but fell short on my personal experience due to the annoying elevators that it seems like the staff is aware of. The key card reader in both elevators are malfunctioning one more then the other and several times it tool over five min to get it to work. I mentioned it to the front desk and they said yes we know and that was it. The other issue with my experience was that the room door has a soft close mechanism until the last 5 inches then it quickly slams shuts. Why is this a problem my fingers didn't get out of the way quick enough and we also have a infant sleeping in the room to which the loud "bang" would wake our daughter up from our door or other guests doors. Also parking is 39 a day when around the corner it's only 7-10 a day. I like the hotel and the over all and I am fairly not one to complain unless there is an real issue.    The date of my stay was in Spring/Summer of 2013 so hopes they change/fix the issues we had. The biggest issue was the door that if a young one could end up loosing a finger. Now that's daughter is walking/running around and with that known problem we will not return.

23/07/14 | Link | Rating: 3.0
298. Saeideh B.
We enjoyed our stay at this hotel. It is modernly designed and quite comfy. The location is also very central, with access to restaurants, bars and night life. The only downside is the parking. The hotel parking is something close to $40 per night. You can find parking on street but on weekends it gets hard.

12/01/14 | Link | Rating: 4.0
299. Jim D.
Nice choice in the Gas Lamp area.

I had a four day conference to the San Diego Convention Center to attend in February.  I found the Indigo Hotel on-line and checked it out on Yelp. It received Four stars and compared to the other places that were $50.00 more a night definitely worth it  Lots of good things said and naturally everyone whined about the parking, at over $35.00 who wouldn't. The locale is close enough to the Gas Lamp area to walk. Since I did not have a car I'm not whining about valet cost plus with the CVS store around the corner I could pick up Smart Waters, snacks, shampoo and other sundries. I still have a hard time paying for the $5.00 waters.

The decor is light and festive with dark wood floors, dark earth-tones in the bathroom  and a 46" flat screen in the room. The beds are totally comfortable and the Indigo features free internet. What more could you ask for? Nice skyline view outside the windows. Swanky outside lounge on the 9th floor with tremendous views of Petco park, arch enemies of our SF Giants.

No strange problems occurred and with the location and price definitely worth the stay. The staff was very accommodating and hospitable. If I come back down to the Gas Lamp area I'm going to stay here.


12/02/12 | Link | Rating: 4.0
300. Janice T.
I absolutely love this hotel. This is a chain of cute boutique hotels and I was luck to find a great deal on Priceline or Expedia or something. The cute chic modern rooms were clean and beautiful with the floor to ceiling windows and the staff there were super sweet and helpful with all of my touristy questions. $40 for parking was a little steep but you do get to come in and out all you like and the staff was very sweet and helpful with our luggages (we had a lot of stuff).

AND A PLUS this is a super pet friendly hotel with doggy biscuits at the front desk:)

10/02/14 | Link | Rating: 5.0
301. Eric D.
Good...this place is a good deal..as I got it on Expedia.  

Pros:  Nice rooms...comfy...darn good service.

Cons:  I didn't have an ironing board and had to call twice (yes...petty..but still).  There was a dripping sound in my vents.  In all fairness, I didn't tell them until I left.

They allow dogs..and I had to call the front desk to ask them to stop a dog from barking in a room...as we had been listening to it for 3 hrs.

Valet is $40 a day...sick expensive...but they are pretty quick...you can text them and your car will be waiting when you go down.

Overall...a good place...just some minor imperfections to get to 5 stars.

08/07/13 | Link | Rating: 4.0
302. Tyler S.
Excellent staff and rooms. My wife and I had a booking issue online, spoke to the staff about it when we arrived and they handled it all right away. The rooms are very clean and well kept. Def will be back.

28/09/14 | Link | Rating: 4.0
303. Robert C.
Attentive Staff.
Great location.
Beautiful rooms.
Wonderful ammenities.
Good food.
You really can't go wrong.

30/07/13 | Link | Rating: 4.0
304. Nica N.
We stayed here for one night in December 2013.
We arrived around 3:30PM on a Sunday.  There is only valet at this hotel, which costs $35 a day.  When we checked in, our rooms wasn't ready, so we took our suitcases and had them hold it.  I asked the front desk to call me when the room was ready.  In about an hour, our room was ready.  
The room was nice.  It had laminate flooring and really cute bedding.  We had a room with two double beds, so it kind of felt roomy for a hotel.  
Our toilet was leaking.  We were just too tired to call the front desk, so we just closed the doors to the bathroom to get rid of the trickling water sound.  Also I found couple hairs stuck and/or on the shower... That was disgusting to see:/  
The valet also took time at night.  There was only one guy working.
The bellboy was really nice.
Complimentary tea/coffee in the room!!
Location is great.  Walking distance to many restaurants and bar.

07/01/14 | Link | Rating: 3.0
305. Lisa L.
Superb location, safe, and friendly.
I wish the 9th floor was open earlier so my dogs could use the grass.
I booked through a different website that said breakfast was included, but it wasn't.
Valet is way expensive, $40 a night, but that's the gaslamp for ya.

30/07/13 | Link | Rating: 4.0
306. Christina P.
I've tried a few hotels in this area, and though Hotel Indigo was one of the most affordable, it's also been one of my favorites. From the time I checked in, I was consistently impressed by the friendly service, from the valet to the front desk to room service.

I thought the room was adorable, with bright, cheerful, and modern furniture. I didn't spend too much time in it, but I found it very comfortable and cozy.

I also had room service one night and I highly recommend the short rib flat bread! It's amazing! The room service guy even called my room a few minutes after delivering my dinner to ask how everything was. I was really impressed by that!

My only complaints had to do with noises - lots of them. First of all, the walls are super thin so you can really hear everything your neighbors are doing. I only had someone next to me one night, but I swear I could hear when he opened a drawer. There was also this weird noise from the pipes or vents or something in the bathroom, which were so disruptive that they actually woke me up in the middle of the night a couple of times. I didn't call to complain about it because the last thing I wanted to do was pack all my stuff and move to another room, but I do think it's something they should look into.

Other than that, though, I had a perfectly nice stay at the Indigo and plan to return on my next work trip to SD! I also saw that they're opening a location in Del Mar soon, so I can't wait to check that one out as well!

16/03/12 | Link | Rating: 4.0
307. Kristin O.
Very disappointed on this visit to Hotel Indigo in San Diego. The majority of our disappointment is due to their decline in customer service.

I have never been to a hotel that has made us wait (after check-in time) for our room!
We booked a higher priced room so we could have a nice view of the stadium and arrived at the hotel at 3:30pm (a half hour after check-in). The gal at registration told us that our room was not ready and we could just wait in the lounge until they have it ready for us.  I asked her how long it would be because we had a 5:30 dinner reservation.  She told us it would be about 15 minutes. However, we ended up waiting for 30 minutes. When she let us know that our room was ready she said, "Your room is ready. Sorry it took so long, but you have a suite with a great view!"
What I refrained from responding to her was, "We should!  That's what we reserved and paid for...don't phrase it as if you are giving us an upgrade!!!"
I work in customer service and I just shook my head at how poorly they handled the situation.  
Secondly, the 9th floor lounge was not properly staffed to accommodate the Paul McCartney pre-concert rush.  They had to have known that a majority of their guests were going to the 45,000 fan concert and they had one bartender working before the concert. We waiting quite some time to get a drink and saw many guests simply leave due to the lack of service.
Finally, as we were leaving and retrieving our car from the valet service, the Valet attendant informed us that we were eligible for a discount because Hotel Indigo is a green hotel and we drive an electric car.  (It would have been nice to know this prior to our departure.)  So, my husband ran in to get some reduction on our exorbitant $41 a day parking charge.  The gal at the desk said, "It's done," to my husband.
Albeit, we just received our final charge from the hotel and there was no parking credit applied.  
I love the location of this hotel, but I cannot muster up the will to stay at a hotel that lacks integrity and customer service. They just lost a repeat patron...I'M done.

07/10/14 | Link | Rating: 1.0
308. Marc ..
We had a similar experience as Victoria L.

We E Mailed or response to the Indigo Hotel   "How Was Your Stay" E mail with no Hotel response to our comments.

Be careful everyone. Don't give the desk credit card info if you have pre paid. It becomes a confusing mess created by the hotel.

Fortunately, there are a lot of great Hotels in the area.

09/06/13 | Link | Rating: 1.0
309. Michelle M.
Not impressed. The bar was closed. No hot tub or pool. We called for them to change the settings on the thermostat because it was locked at 74 degrees, but was still cold in the room. When the guy came up to fix it, he was a little rude and told us not to watch him. We weren't planning on it. A little strange. Anyway it was clean. So we stayed the one night and checked out the next morning.

25/02/14 | Link | Rating: 1.0
310. Giovanni H.
Priceline hooked me up!

I didn't want to mess with the bidding and went for the express deal and was given this gem.

I was super happy with my stay, it was a nice and easy experience.
Hotel has style that's right up my alley and the Aveda products were a pleasant surprise since that's what I use at home.

I'll definitely be doing the express deal with Priceline more often and I'll definitely be using Indigo on my trips to SD.

Didn't make it to the rooftop bar nor did I eat the food served here, was too busy wine tasting at Vin De Syrah, which you should definitely go to if you stay here. lol

Excellent, A+, would use again.

Caveat Emptor below:
$75 incidental fee was charged without warning, but it was credited back to my account within a day. A head's up would've been nice. Mentioning this because other Yelper's cried about it. Overall NBD.

People mentioned this as well:
Valet is $38, but it's fast and easy. Sure you can park down the street, but it's way more convenient than walking to some of the lots. Oh yeah, I was charged $50 for using one of those garages the night before when I wasn't staying here, and it wasn't even over night. I left the lot around 3am. So just pony up and pay the $38, it's worth it.

20/06/13 | Link | Rating: 5.0
311. Audrey W.
Great service, clean rooms and pet friendly...what more can you ask for?
Just minutes walk to the Gas Lamp District, safe neighborhood and pedicabs for you lazy people ;) jk.

31/07/13 | Link | Rating: 4.0
312. Jennifer S.
Jose at the front desk was so incredibly rude to me and my family I couldnt believe it. And the reason I know his name is because I met a couple in the elevator who were also insulted by his un accomodating atitude.
We had 6 rooms on reservation and he kept overbooking us for 8. When we went to make the correction with him he said in a really nasty tone, "this seems like a lack of communication in your own party" and basically tried to turn it around as i it was our fault and he was doing us a favor for not overcharging us. His nasty and acusational attitude was shocking as he works in the industry of accommodating people. It took an hour for my family to straighten everything out with him and he was really nasty the whole time and continued to act as if he was doing us a fvor by fixing the mistake. Fuck that guy, he was awful.

19/05/13 | Link | Rating: 1.0
313. Alice C.
hotel indigo and i were a match made on priceline.com :)

let me count the ways why we were a perfect match:

1)  walking distance to petco park to get your game on
2)  walking distance to all the gaslamp district to get your drink on
3)  pet friendly with no fee
4)  friendly hotel staffs
5)  comfy, modern, clean, safe (requires guest keys for elevator access)

though my stay was only an overnight stay on friday night but i brought my pup along and he had a blast as well :)  this will definitely be my go to hotel the next time i'm in san diego!  also, there are 2 doggy bag stations across the street.  this made me love san deezy even more!  

p.s. we were able to find meter parking across the street from the hotel, but if you valet i believe it's $28 unlimited in an out for 24 hrs.  pretty pricey, so good luck with parking!

29/04/13 | Link | Rating: 5.0
314. Rudy M.
Nice and modern hotel with great bathroom space,  hardwood floors. Great location walking distance to Gaslamp, Market, CVS, and best part one block away from Petco Park. Only inconvenient we encountered was our key card never seemed to work for elevator & room.

26/03/14 | Link | Rating: 4.0
315. Ckai D.
This hotel is nice......I got lucky with street parking right in front of the hotel, so that saved me $40

The rooms are a little too small for families, this is more for couples and single people.  Also a little too modern for me.....I like modern, contempo, but this is way too modern for me..

Also, the in room redfridgerator was BEAT up......dents everywhere, must have been abused over time by party goers.....I think this is normal since this hotel is right next to Petco park.....

Tip to families:  stay at places farther from Petco Park.  

To the singles and part goers:  This place is awesome!

03/09/13 | Link | Rating: 3.0
316. Little Mac M.
It is a-OK.  This three stars rating is purely based on Hotel Indigo San Diego's experience not its program and / or its customer relations department which is described below which I would rate it a zero if I have to rate it independently.  My rating of three stars is equivalent to a rating 5 on its own survey's scale because there is nothing special about this four star hotel because I would expect a four star hotels to have two every important amenities, such as a tub in the guest room and / or  a community swimming pool for guests to enjoy and offer a "welcoming" experience throughout our stay.  

Overall, valet and front desk staff did not demonstrated a "friendly and welcoming" experience of a hospitality industry standard or value my business.  I would consider staying here again and / or refer friends, family or colleagues if the price is more reasonable for the missed amenities and / or improve the value offers to guests and overall service experience.

This hotel is part of the hotel chain called Intercontinental Hotel Group.  With that said, beware of its Best Price Guarantee gimmick.  Make sure you read their terms and conditions carefully before booking to ensure no disappointment at the time of claim.  Just another tip, a screen shot of competitor's site price is not good enough.  They rather collect $318.16 paid for one night than the possibility of $2,240,000 in annual revenues from a corporation that I have influence over the business travels decision when IHG group of hotels is being considered for future reservations.

04/09/13 | Link | Rating: 3.0
317. Victoria L.
I will never be staying at this hotel again.

I booked the rooms through their website on a "book early and save" option for $180 a night, for one night. I booked two rooms which came out to be $450. $90 of the charges were taxes and fees, etc. No big deal, still a good deal for two rooms in that location of Downtown San Diego for a 4 star hotel.

When we arrived we had to park valet because there were no other parking options in the area. A whopping $38 PER NIGHT fee was charged, and this information was not offered until we asked how much it was.

We arrived at 2:00 PM and asked if our rooms were clean and ready. The lady at the front desk said that they weren't clean yet but she could call us when they were ready. She charged our card a $75 "activation fee" even though the room was completely paid for because I booked it early to save money. She didn't acknowledge this until she looked into our reservations a little further. On top of that she didn't realize we had booked TWO rooms.

By the time we were finished at Wells Fargo it was roughly 3:00 PM, and no one had called us to tell us our rooms were ready.

When we checked out the guy at the front desk asked us on which card we wanted the charges to go on. We had ONCE AGAIN had to tell them that there should be no charges since the rooms were already paid for. Another girl at the front desk interrupted us and said "No, that's just the $75 activation fee." We had to explain everything all over again and insist that the rooms were already paid for. The guy, Jose, tried explaining what he did aka he messed up and charged $220 to the card on file WITHOUT authorization. He didn't apologize and just said he would refund the card. No one had authorized this charge. He tried to give some dumb explanation on what this charge was for like "I split the charges on this room and put the taxes on the second room and it's pending, but don't worry". He shouldn't have charged ANYTHING, though.

Overall, the rooms were okay and the view was nice but the customer service was appalling. Someone needs to train the front desk employees on how to run a hotel, they are in a hospitality industry! There was nothing "hospitable" about this hotel. I forgot to mention, the hotel housekeeping staff STILL knocked on our door despite us having the "Do Not Disturb" door knocker hanging.

Let's just hope the hotel actually refunds the $220 to the account.

P.S. If you go to the bar on the 9th floor, which is really nice and has a great view, make sure you do not get served a warm beer. Most people wouldn't have drank it but I wasn't in the mood to deal with bartender because he wasn't very nice anyway.

09/06/13 | Link | Rating: 1.0
318. Katie M.
We and our guests stayed at Hotel Indigo during our wedding last weekend. They were so friendly and helpful, even offering to walk our dog if there was a barking problem while we were away at our wedding ceremony!! They gave us a great discount price for our guests and have several options that will work for you. Very close walk to Petco Park and East Village area venues. Super pet friendly with a open air bar on the 9th floor that had a green turf area for puppies to utilize! They even stored our wedding cake over night in the office refrigerator after the ceremony. The staff was very helpful, especially Jimmy the bellhop. We always felt welcomed! When we got back to our room after the ceremony we found a personalized card from the staff congratulating us! Beautiful view of Petco Park from our suite on the 12th floor! We worked with Michiko, Jackie and Diana for our booking needs for the wedding. They were super helpful answering any concerns or questions we had! We highly recommend any stay at Hotel Indigo, and definitely for a wedding weekend!

20/04/14 | Link | Rating: 5.0
319. Anne F.
I had a wonderful time here! If you're looking for a pet-friendly hotel within walking distance to Petco Park, the Gaslamp district, and Seaport Village, then this is it!

Indigo allows your pooch free access to anywhere in the hotel... restaurant, rooftop bar (gorgeous view of petco park!), your bed... You name it... Anywhere you go, your dog can go! How fab! It's pero-dise!

Hotel staff is very friendly.

11/06/12 | Link | Rating: 5.0
320. Brian S.
Solid 3 star Hotel @ 4 star price. FYI Green/Enviro does not need to be Spartan. The Bed and Bedding are first rate but the rest of the room was rather basic. This place is Pet friendly so tell the front desk and they will find you a no pet room if you need one.

Sadly my room was on the third floor right over the Hotels Parking entrance so I got to hear the towels and linens being dropped off every other night by the driver. Overall this will do fine but not blown away by the full package.No Pool,No Hot Tub. Service at the Bar on Non Game Nights is Non Existent

21/08/13 | Link | Rating: 3.0
321. Mike D.
Something you have to know about me before reading this review:   Whenever I'm traveling, I try to stay in a Starwood property, preferably Westin or the W.  I think everyone has accepted by now they have the best rewards programs, and Westins especially are godly for people like me who don't demand fresh towels every 90 seconds and are generally self-sufficient with their bonus "Make a Green Choice" rewards points benefit of 500/night.  

Having said all that, I LOVED the Hotel Indigo.  It reminds me a lot of W hotels and that's clearly the class in which it attempts to compete for IHG.  In this particular setting it does a fantastic job.  The lobby looked beautiful.  Contemporary room stylings.  Hardwood flooring.  Large and inviting shower.  My corner room had an AMAZING view of PETCO Park (even though I of course checked in the day after the end of the regular season).  Requisite rooftop bar for an environment like San Diego that can support it nearly year-round.  I felt so peaceful just returning here, especially when my work colleague (whom I had previously told to book the same hotel) was returning every night to a Days Inn for the same price.  He felt pretty stupid.

So by some nice technicalities (aka staying in the middle of nowhere at extended-stay type hotels within the IHG chain), I had made Gold/Gold Elite status.  They welcomed me in addition to my wonderful corner room overlooking the stadium with two free drink coupons for the rooftop bar... particularly satisfying when you get to travel to awesome party districts but your company doesn't let you include alcohol in per diem.  So at least I was able to keep my booze costs to a minimum that night and still schmooze with the relaxed people of Southern Cali.  Great location, very accessible to everything (Downtown, Waterfront Hotels/Conference Centers, I-5 for access to Airport and points north, Coronado and points south).  I loved it!

12/10/13 | Link | Rating: 5.0
322. Mr. Pleco S.
BEWARE: Nice hotel, but they dropped the ball by giving our reserved room to another party, for the first night. Nothing like taking a long flight to your destination, finally arriving at your hotel, and then being told that your room has been sold out from under your feet.  They taxiied us to the Hilton, which was an ok hotel, but really very surprised the Indigo hotel would royally shaft us like this. Only received a one-night parking validation for our trouble.  Staff and Room were very nice, despite this major gaffe.
Gym was out of order the entire stay-  we were offered a day pass at the FIT gym for $20 each-  another hiccup from this supposedly great hotel.

Parking is expensive, at $40 per night, but there are a couple of multi-story municipal lots within walking distance where you only pay $1/hr!  (Don't park at the street level lots, btw! )

03/08/13 | Link | Rating: 3.0
323. Nikki C.
Hotel Indigo, I'm here to sing you praises!  

My hubby and I stayed here during Comic Con week (Mon - Sun) and Hotel Indigo made our stay as comfortable as can be.  The staff was friendly, our King room was spacious and boasted a classy contemporary decor, plus I absolutely loved the location.

Comic Con week = every hotel in SD is Sold Out!  That means a flurry of tourists (some in costume) walking the Gaslamp quarter all day & night, street closures, & obscene parking fees.  

The heart of Gaslamp is only a few short blocks from the hotel so it's certainly walkable but cabs are accessible if you walk to Market St.  We took a cab to dinner once due to my extremely high heels and lack of energy to make it 3 1/2 blocks. Cab fare was only $5 with tip. haha

Call me crazy but what I loved most about this hotel was the Aveda products.  I am obsessed with Aveda and always pack my own hair and skin care line.  My personal favorite was the moisturizer which was replenished daily.

Now you must be wondering why 4 stars instead of 5.  Here's why - No taxicabs at Hotel Indigo.  They don't frequent the hotel and the only time I saw them was to drop off guests.  On 2 occasions we waited 30 mins before a cab arrived and this was after the valet called it in.  (This is why you have to walk to Market St. to hail a cab)  On the 2nd incident, my hubby and I had to go to the airport and the cab never even showed up.  Luckily, we were able to jump in an airport shuttle w/other hotel guests.

In summary:
+ Location, location, location
+ Friendly and helpful staff
+ Beautifully decorated guest rooms with large bathrooms
+ Aveda bath products
+ SOFT WATER - my hair never felt so soft and smooth!
+ Plenty of celebrity guests - due to Comic Con, I'm sure.
+ Daily happy hour specials - try the rooftop bar & enjoy the awesome view into Petco Park
+ Pet-friendly - no extra charges to bring your pooch!
+ Free Wi-Fi
+ 24-Hr Room Service but don't expect much after-hours. The only food choices were cookies, fruit, and salad. I ordered room service for lunch once & the food arrived within 15 mins. The french dip was mouthwatering.

- $38 valet parking charge - it's the only parking option but they offer In & Out privileges.
- Restaurant - stay away from the NY Steak. Overpriced, dull in taste, and the scallop potatoes were bland.
- Taxicab situation

03/08/12 | Link | Rating: 4.0
324. Miriam W.
$5 bottled water in room. Great view of Petco Park from Room 410. Huge shower, fits ... 4? Removable handle (yay civilization)! Eco-friendly. Good A/C. Ipod doc radio/stereo. Good size TV. Large, well lit room. Wonderful little entryway, with console and Keurig coffee/tea maker with condiments. B speed wifi. There's also an ethernet cord (bring an adapter for newer laptops without it, speed is always better). Great interior design and light overall for the rooms. No late night/24 hour room service; they send up a brochure for a late night pizzeria with unhealthy food.  Bed very comfy pillowtop, nice sheets and pillows.

Gym under construction for this trip. I always feel when a major aspect of a hotel is under renov that they should discount or comp all guests (at least those who ask for the service) for something. They did give me a 10% off F&B card but that was for being a hotel chain member.

Spa water in the lobby. Nice open wall windows in the lobby bar, great breeze. Great location to access Gaslamp stuffs. Awful parking situation - they charge you nutty $$ to valet; street parking difficult to find. Local lots cheat you / not much better. Level 9 bar has ridiculously high stools at the bar - dangerous, esp for drunk people. But view is great. They should put up some kind of decor/welcoming design to the entry point because you abruptly pop out onto the patio all up in other people's bar space. A bit akward; all eyes turn to stare at you. Put up some potted plants or a sexy wooden slatted wall or something with some mood lighting!

Housekeeping forgot bath floor towel on last day; I also accidentally unhooked the curtain pull and left it there for someone to fix; no one did so I clambered up on a chair to get the stick hooked back on so I wouldn't get billed a ridiculous sum. Rooms generally cleaned well each day.

Vodka soda and a cup of tea at the bar downstairs: $18. Yah. Ridiculous. My drink was like $11; the tea was like $4.50, plus tax/fees. It didn't even include my tip!

Front desk bellman/valet guy (larger Asian hapa-looking dude) is way too interested in chatting up the pretty ladies behind the desk. I came out with bags obviously to check out. He looked at me while chatting them up, and went right back to chatting the one he was most interested in up. I had to deliberately interrupt his conversation when I was done checking out to get him to hail me a cab. Obviously I could hail my own but, um. Tis your job, no?

The blonde lady who helped me at that time, did so eagerly and consistently, on all entry/exit into the hotel (multiple times a day from Fri through Mon). She greeted me personably and welcomed me back with a smile each time - she's a rock star. Promote her. She obviously cares and is engaged with guests.

The others behind the desk were inconsistent with being proactive about handling people, I saw multiple times where there'd be two people behind the desk, a line, and one of them standing there but doing something else. I recommend in those situations that you go to to the back to do what you're doing because you frustrate people in a line when you do that. Or maybe you need a concierge desk or something. I did have a wait to check in; the tall cute guy was apologetic and pleasant but at the same time - I just saw several instances over the weekend that implied he wasn't really "on it" like the girls at the desk were.

18/07/13 | Link | Rating: 4.0
325. Jessica M.
Loved our stay here! The room was beautiful, the hallways/elevators smelled good and were clean and welcoming. The bathrooms were large with a great stand up shower, water pressure is perfect. Customer service was excellent, everyone was friendly and helpful. The best part is definitely the bed. It's fabulous.

The reason I took a star off a star is for parking. The only option is valet, though they try to offer guests the option of finding a spot somewhere downtown but you'll have to walk a few blocks, pay the same amount, and you won't be able to come and go as you please. Thus, if you have a car, your only option is $38 a day to valet with the hotel. Pretty steep, in my opinion... But I'm told that's a standard rate around this neighborhood.

Bottom line, I'd recommend Hotel Indigo! Just budget for the parking thing.

18/04/13 | Link | Rating: 4.0
326. Patty S.
Clean, contemporary, hardwood floors...there's nothing you can really complain about at this hotel.  It is so reasonably priced and the location was so close to everything downtown. I am a clean freak and hate hotels because they seem dirty and I was pleasantly surprised by this place.  I would highly recommend it.  And did I say it was reasonably priced?  Score!!!

PS-If you need to, work with Melissa.  She is excellent at her job.

30/12/12 | Link | Rating: 3.0
327. Victoria K.
My husband & I stayed here over Christmas 2011 - and we have a great time! The front desk staff was very friendly and helpful, the room itself was very clean and downright gorgeous (yes, the bed is actually comfortable too! & free wi-fi!), and the location can't be beat. We did valet parking for our car - while our car was definitely safe, it did take a bit longer than I expected to get the car back from them to drive around. We didn't try room service, so I can't comment on that. We had breakfast at the indoor restaurant & while it was tasty, it was a bit overpriced.

All in all, we had a delightful visit & happily recommend this hotel to friends (we'd happily stay here again too).

18/09/13 | Link | Rating: 4.0
328. Joe O.
Sadly, the Indigo Hotel is suffering from over exposure.  Every single electronic system in the hotel appears to be failing, including the door locks (never worked), the in-room TV, the elevator key access system....

I told the front desk that after 4 or 5 years the electronic systems will begin to fail and should be replaced.  Until the keep up with the maintenance, I'd say you can find better deals nearby with working electronics.

15/07/13 | Link | Rating: 2.0
329. Paul W.
I enjoyed my stay here very much.  The room is very nice, the location is very good, and the staff is very helpful.  

As one of the other recent reviews noted, I was most surprised by the $39/day parking charge.  There are other options available besides impractical (for me) street parking - the parking garage 3 blocks away for $15/day, and an uncovered lot on the other side of Petco for even less.

I would definitely stay here again the next time I have a conference in San Diego!

15/12/13 | Link | Rating: 4.0
330. Mary Beth H.
The hotel itself is great.  The clientele, however, are a total shitshow.  Screaming in the hallways both nights I was here between midnight and 2 AM.  No, not like "screaming" metaphorically -- I don't mean loud talking.  I mean actual screaming, as in drunk fighting between friends and couples stumbling home from a very boozy night followed by other guests going out in the hall to shout at the revelers.  There were multiple large groups here for bachelorette parties and they were quite noisy, even earlier on in the evening.  

Good location, nice decor, comfortable rooms, good service, great food.  But not someplace I'm likely to return, given what hotel's guests were like and how they (failed to) handle this sort of problem.  I was a bit taken aback that it would be such an issue at this price point -- I thought a pricier boutique hotel in the East Village wouldn't be overrun with drunks partying in the Gaslamp, but alas...

06/10/13 | Link | Rating: 2.0
331. Brady L.
I booked a one night stay for myself and a friend I live in San Diego and needed the extra room due to having a small condo. I pretty much picked this hotel because they are IHG and my status should help me with amenities and late check out.

1. Upon walking into room at check inn a guy next to our room approached us and said " Hey guys I am staying in my room alone but I am VERY LOUD so please just knock on my door do not call security. We found it strange but just said okay and went on our way. They room was small but had a nice view. There was no gift in the room for being platinum. I was given drink tickets at check in but there was so manny restrictions to use them It was not worth it. I have about 50-60 nights at IHG hotels and this property gave NO recognition.

2. Around 3 am we get a loud knock on our door with 2 security guards saying "WE" had a noise complaint. My response was "from this room" He said yes and we could hear your TV from the hallway. #1 if you can hear the TV there is a problem with your doors and privacy of the guest. You should not be able to hear the TV from the hallway. #2 maybe call the room rather than sending up security for a shakedown dramatic ordeal.

3. I called the front desk and said I felt uncomfortable with the situation and probably could not sleep know there was a weird guy next to us that was probably the guy complaining. We had done NOTHING wrong and a "loud tv" should not warrant a knock on the door waking up one of us. The hotel offered NOTHING as far as moving us. I even asked for the the manager to call when he arrived the next day and NOTHING.

4. I asked for my 4pm late check out. I was told the hotel was "sold out" so there was no late check outs. I went online and there was rooms for sale so I called IHG and asked how many rooms where available. They said more than 20. So I called back to the front desk and got the same guy stating he was the manager on duty and said IHG said there was 20 plus rooms and you said you are sold out so which was it. He someone rudely said you have a 4 PM checkout i granted it.

The bottom line certain front desk staff has a super bad attitude and if you plan on being recognized for being platinum and get your gifts and late check out this is NOT your hotel. There was also a bad smell on our floor and they still would not move it. ( we thought it could be coming from our weird neighbors room).

Overall I was unhappy with the service and the way the treat a platinum guest. And even after asking to move I felt weird and got NO SLEEP. Hopefully they can fix it.

08/07/13 | Link | Rating: 2.0
332. Jeremy L.
We decided to stay here for a short weekend getaway (Halloween weekend) and use my free hotel night. Based on Yelp reviews, this sounded like the right hotel.

It was our first time staying in the downtown San Diego area, and specifically the Gas Lamp Quarter. We noticed there were quite a few transients in the area. It seemed a bit shady but we quickly learned that it's nothing to worry about.

If you're trying to avoid valet, parking can be a headache around here, and I quickly learned that if you find a street spot to just take it. We arrived mid-late Saturday afternoon and, after passing up one really good spot, ended up finding a spot within decent walking distance (a block) of the hotel. Turns out that metered parking is free after 6pm every day and is free all day on Sundays.  We fed the meter for a couple hours until 6pm and confirmed with locals that our car wouldn't be towed. Nice, $37-38 to keep in my pocket. It cost around $2-3 to feed the meter.

When we arrived and checked-in, the employee at the front desk greeted us and asked if we were attending "Monster Bash" - confused, we asked what that is and he smiled and answered "A huge block party all along this street"
Okay, no worries. We'll just anticipate being around a lot of loud, drunken, college-aged folks if we end up walking around at night.

So we get to our room up on the 11th floor, and I hear what sounds to me like an AC on it's last legs. But as I listen more closely, it starts sounding like thumping rave music. Uh oh... I look out our window, which (at an angle) faces the streets below that have sound stages setup and crowds of people already congregating. Great. It's Monster Bash. The hotel employee at the front desk mentioned that it should be over by midnight. I was really hoping so at that point.

We decided to get out and ended up walking around quite a bit - we went down to Seaport Village then to the Midway and back. After that, we found ourselves hanging out in our room for the rest of the night; mostly listening to the same droning beat for hours. We did head down to get Smashburger - saw a lot of drunk college kids walking around, as expected. We brought our burgers back up to our room, got our free complimentary drinks from the bar, ate and watched TV, studied a bit, washed up, and got ready for bed. Fortunately, the music stopped at around midnight, as we were told. THANK GOD, TIME TO SLEEP!

Aside from the loudness, I really liked our stay at this hotel. The suite we were in was very spacious, luxurious, and modern. And the hotel is in a pretty convenient location - it's so easy to venture out and walk around town. I don't think we would mind coming back but only on a Saturday-Sunday stay (for free parking LOL) and NOT during Monster Bash (ugh). My wife wanted to check out the 9th floor lounge but we didn't get to it, so maybe next time.

09/11/12 | Link | Rating: 4.0
333. Ytangel R.
Great hotel in the Gaslamp District. The 9th floor bar is a fun place to view the area and the ballpark, though you can only see the grandstands. I loved the security of the elevator and felt safe there. I would not recommend the restaurant for breakfast. Eggs overlooked and the hash browns are little hard bricks. There are PLENTY of restaurant in the area but they are open earlier than most so maybe just coffee.

19/05/14 | Link | Rating: 4.0
334. Becki N.
I recently hosted an event there on the Level 9 Rooftop bar and was really impressed with the location, staff and quality of the event. Curtis Crawford the chef helped me choose a menu that was within my budget and would satifsfy my clients wants and needs. Since I live in a different city, I had to trust Curtis and his reccomendations and boy was I glad I did. I received nothing but compliments the entire evening of the event from the view to the staff to the food. The entire tieam including Chris, Jen Sashia, Mike and Dan helped make this a fabulous event.

21/05/14 | Link | Rating: 5.0
335. Ed C.
The rooms are clean and modern.  Our furniture layout was a bit weird, so we moved the ...end table(?) and ottoman, which made it easier to get around.  
There was no bathtub, and the shower had a low-flow head which scalds you but never gets you warm.  Also, no fridge or microwave -- I guess cool people don't bring back leftovers.  Wi-Fi is free but not very fast; I measured 1Mb/s on speedtest.net .

The location is great -- 3 blocks to Gaslamp, 2 blocks to Grocery Outlet, 2 blocks to CVS, a short drive to the freeway.  We passed on the $39 valet parking and instead went to "Park It on Market" at 7th and Market (also 2 blocks away) for $1/hour which allowed overnight parking.

19/10/13 | Link | Rating: 3.0
336. Nate E.
I stayed at Hotel Indigo this past Sunday. I took the train down for the day from LA, but ended up deciding against the return trip that same day. Finding myself in need of last minute accommodations, I booked a room via the Hotel Tonight app on my phone for $112 including tax and fees. Upon check-in, they immediately upgraded my basic room to one of their deluxe-view rooms on the 7th floor with floor-to-ceiling windows overlooking Petco Park and a portion of the Gaslamp Quarter of the city. After opening the door to my room I was greeted by a small foyer followed by a large, open room with hardwood floors. The hotel offers boasts complimentary Wi-Fi, a 37" HD TV, a comfortable, clean bed, a work desk, a lounge chair with an end table the looks like a large block of coral, and a good sized open bathroom with large mirrors and a spa-style shower. Oh yeah, and free HBO. On the 9th floor of the hotel is a roof-top bar they have named Level 9. The bar had a nice ambience with dim lighting, fire-pits, and a great view of the city and Stadium. The bartender, who's name I failed to catch, was friendly and poured heavy. My Makers Mark neat ran me $9, which seemed fair considering the size of the pour. My only gripe, as other yelpers mentioned, is the plastic serving cups and the music wasn't really my cup of tea. There is another restaurant/bar on the entry level floor that I didn't have the opportunity to try, but I will get to that next time. All-in-all, Hotel Indigo is a great place to stay, and I will more than likely do so again on my next visit, even if it is at regular rate. If this place offered complimentary breakfast, It would have been a solid 5-star review.

10/06/14 | Link | Rating: 4.0
337. Michael T.
I Pricelined for $90/night. Nice clean rooms. Laminate wood floors - a real rarity in hotel rooms! It's a smallish downtown hotel which is compact and vertical - a bit tight on space and not sprawling. There is a fitness center but no pool nor any extra frills. The style is hipster urban like the W but not as silly and pretentious - i.e. form follows function not vice versa. It reminds me very much of a modern luxury hotel you'd find in Europe or Latin America - space is a premium. WiFi is free which was a pleasant surprise. It ceases to amaze me that bean counters who run luxury chains think that squeezing an extra $9.95 from someone who is already paying $150+ for a room improves their bottom line. All it does is force one to turn on their mobile hot spot and not want to patronize that chain. Nice move Indigo!

There is no bath but the shower is HUGE and with a detachable spray so it's great for bathing kids or pets. The water pressure was a little on the low side but was acceptable.

The only real annoyance was the outrageous $40 valet parking charge. San Diego is one of the easiest downtowns to find street parking. It will take you 15 minutes (RT) tops to park and walk. I really don't understand how other reviewers can recommend valet parking. How many can value their time at $160/hour or are they just really lazy...

14/08/13 | Link | Rating: 4.0
338. Robin R.
I was very happy with the room, clean and modern.   The bar lounge on the 9th floor is a great touch, they also have a bar off of the main lobby.    I don't care that they do not have a pool, I'm not here to swim this trip.  

They can do better with the insulation.   I could here people yelling from blocks away.   The parking is the reason only 3 stars.   $39 bucks a night, wow RIDICULOUS

17/11/13 | Link | Rating: 3.0
339. Kimberly I.
Can I live here maybe? :) ha ha

The decor and ambiance this place has is clean, modern, and refreshing.  Everything is decorated in a unique and contemporary way.

The duvets on the beds are gorgeous and super soft and heavy, so you can get really cozy.  My king bed was huge!!!! I swear it was bigger than a standard king bed. The lighting is soft and comfortable, no yucky fluorescent lights.

They have Aveda products in the bathrooms.  Rosemary mint shampoo, conditioner, body bars, and lotion. This won me from the get go.

The room was spacious and inviting all together.

The staff is super friendly and helpful. If you ever have a problem they are happy to help. This includes those working the bar downstairs. They had plenty of recommendations on the menu, places to go that were close, things to see... And, they make a mean latte in the mornings!

There is also a bar on floor 9 that has fire pits and plenty of seating. Nice place to have a night cap, take in views of the city, and warm up by the fire.

The things is didn't like were minor. Their closet has hangers at waist level. This was weird and made it hard to see your clothes. The walls are paper thin. I heard the guest above me all night and every morning walking, or doing yoga, or jumping jacks.... Who knows. I guess this just comes with hard wood floors. NOT a deal breaker. Lastly, the shower was a pain. No permanent shower head, just a detachable that seemed to keep pointing towards the wall, and there was like a pull down bench seat, which strikes me as unsanitary and a little geriatric.

All in all I loved this place and would come back and stay again. The positives greatly out weight the negatives. :) loved it

29/10/13 | Link | Rating: 4.0
340. N S.
This hotel is awesome! Went here for a bachelorette weekend & the decor was perfect for that! The location is perfect, right in the middle of gaslamp, walking distance from everything. I highly recommend staying here when you visit SD :)

11/06/14 | Link | Rating: 5.0
341. Brandon V.
This is my favorite hotel in the Gaslamp area.  I've stayed here approximately 5 times in the last couple years and have a great experience each time.  This place is 100% pet friendly.  I bring my 70 lbs Boxer and he is allowed anywhere in the hotel guests are allowed including the roof top bar and even in the indoor restaurant.  The hotel has views of Petco Park and is located within easy walking distance around the Gaslamp area.  They have great customer service and the rooms are reasonably priced.  The rooms are clean, nice and the beds are very comfortable.  The roof top bar (Level 9) has awesome views around the city.  I'll be back in a few months.

12/08/13 | Link | Rating: 4.0
342. Erika A.
Please be advised that this review is based on opinion and not service. If you are a fancy pants who is stylish and cool then this is the place for you. If you are a common folk, then look for a different location. The hotel itself is very stylish and clean. The bar on the 9th floor was closed when I stayed there but I have heard its great. Service was great! Everyone was very helpful.
My complains were the following:
Parking is valet parking only. Which means that every time you need your car, you have to wait and tip. $40 daily fee to park your car. Rooms have no fridge and no microwave. There is no complimentary breakfast or complimentary anything. Call me old fashion but I m used to going to hotels that are simple and offer basic commodities.

18/08/13 | Link | Rating: 1.0
343. Allie S.
I enjoyed our stay. It was a pretty nice place. The overall prices are a little high for what you get. Like parking for $40 a day (although it is nice to have in-out privileges) and our room had some repairs to be made and deep cleaning that should have been done for that price range.

28/10/13 | Link | Rating: 3.0
344. Dennis A.
As others have stated, the most significant features are the view (Roof Top), Beautiful hotel design and nice customer service. $40.00 Aprox. valet but everything else is above reproach. I brought my two daughter and two dogs to this modern yet warm feeling hotel. Of course I was pleased with the bowls, beds, and even treats provided by the hotel. We had a nice time.

09/07/14 | Link | Rating: 4.0
345. Cath M.
My sis has a habit of trying "boutique" hotels... and from our horrible experience in France... I'm always cautious... and that didn't change when we stayed here for a day during our stay in SD.

Front desk: oozing with attitude... last I checked you weren't the St. Regis... actually it was raining and my sis being spoiled... decided to ask the front desk if they have umbrellas to borrow... she comes back and tells me "yah they're not the St Regis so they don't have umbrellas..." I ended up just chuckling...

Room: it was clean... roomy... but lacked mini refrigerator! Imagine staying here to watch a game at Petco park and you wanted cold water or cold drinks... nope... nothing. Oh and if you decide to buy water at their bar downstairs... that's $5 and they don't have a convenience store to get other drinks.

The elevators: "Going up" "Going Down" got really annoying really quickly.

I would say ... look around for better hotels around the area... I don't recommend this place at all. Nope... never... again.

20/12/12 | Link | Rating: 2.0
346. Jason K.
Went after the game to have a few beers with some friends that were staying at the hotel! Loved the upstairs bar and the beautiful San Diego view! Allie was such a great bartender and gave us great ideas to do at night as well! I will definitely be back again

31/07/14 | Link | Rating: 5.0
347. Kristin B.
i was able to get a pretty good rate via priceline for Hotel Indigo and was super excited b/c i love cute boutique hotels! overall there's a lot to like about this hotel. really cute decor, pretty spacious rooms, great location in the East Village area of Gaslamp, and really friendly/efficient staff. I just wish that they offered more included amenities. the wi-fi is free and there is a keurig machine in the room which are both great, but compared to other boutique hotels that i've stayed at there is nothing extra special here  - maybe a hosted wine hour, coffee/tea in the lobby, free bottled water? also parking here is pretty ridiculous at $41 a night - i understand that gaslamp hotels in general are expensive for parking, but i just dont understand why?! overall i'm glad i got a good deal b/c of priceline, but for the normal rates on their website, i'm not sure if i'd pay full price for what you get...

17/09/14 | Link | Rating: 4.0
348. Tasha B.
This was a charming boutique hotel in the Gaslamp district. The location was great-close to bars, restaurants, and the stadium. We had an awesome view of the stadium from our room, which got us pretty excited to see a game. We ended up going to see the Padres vs. the Giants, and the Padres won in an extra inning. Go Padres!

Staff was very accommodating and the 9th floor patio bar was lovely. I definitely enjoyed my stay.

13/05/13 | Link | Rating: 4.0
349. Gregory L.
This hotel is in a good location, especially to Petco Park. There is an outdoor lounge on the 9th floor which overlooks the stadium, Petco Park. You can view inside the stadium but not enough to really see any games. Still fun to see. The rooms are large enough and bathroom the same with nice glass shower doors. The TV is a good size. They have the room slightly partitioned which gives it an entryway look, good touch. I had a room with a view to a building about 30 feet away, not much of a view but the advantage was that it was quiet. The parking is the problem at $41/night. Ridiculous, really. At rates like this for parking it won't be long before it is $100 extra. Frankly it stinks.

19/06/14 | Link | Rating: 4.0
350. Ashley G.
Awesome hotel! Super clean, fantastic location (everything is within walking distance). Really nice that the rooms don't have carpet. Love the fact that it's so dog friendly. The 9th floor rooftop bar was great..amazing views of Petco Park. Will definitely be coming back!

03/08/14 | Link | Rating: 5.0
351. Chris B.
First the good...location is wonderful and if that alone is what you're looking for, 5 stars...however..
1) pet friendly hotel, and good for them..but if you aren't a pet person or that's not what you're staying for, it can get annoying...e.g. wondering if rich ol lady's bulldog is gonna nibble your heels as you step over it in the middle of a restaurant....not a fan..
2) room smelled when you first walked in.., but also seemed recently renovated,  possibly related. ..but entry way stank
3) "rooftop bar"...lame during the week...and some (but not all) bartenders will make a big deal out of you bringing drinks from your room...don't care what the policy is here,  but be consistent. ...don't like being treated like a welcome patron one night and a criminal the next for the same conduct...

Overall 3 stars, with location carrying them

26/08/14 | Link | Rating: 3.0
352. Jim B.
Not what I expected for the price.  Safe was broken causing a 40 minute delay in the room while they replaced it.  Toilet seat very loose and had to fix it myself.  Parking fee of 41 a night is a joke that was not obvious when I booked.

Not really close to anything and the kids were afraid to walk around the area because of the homeless walking around, so we could not even go for a walk in the evening.

Lets see how night 2 goes

19/03/14 | Link | Rating: 2.0
353. Stephanie H.
When I lived in San Diego, I always had my dad stay at this hotel. It's located in East Village near the Ballpark and is really a bit quieter. It's rates are more competitive and the hotel is gorgeous. The rooms are really spacious and I absolutely loved the homey boutique decor. It's definitely not your standard cookie cutter room decor. The rooftop was simple but has a great view of the ball park, from where you can watch the fireworks but probably not the game. But overall, a great hotel.

I love how this is a pet friendly hotel, as I brought my dog there quite often. I do remember the bar prices being a little high though, fyi.

But this is a great location, a quieter district and a very close walk to the Gaslamp quarter.

22/04/13 | Link | Rating: 5.0
354. Semi A.
great hotel at a great deal! Our room was very spacious and clean. I loved the bathroom and how comfortable the bed was. The hotel staff was very friendly and accommodating (yay for late check out!) my only complaint is that the lighting in the room is a little dim which was only an issue when applying make up lol. We made it up to the "rooftop" bar which was very nice, didn't stay for drinks but will next time.

15/01/15 | Link | Rating: 5.0
355. AJ D.
We had one night in a gorgeous room, an upgrade from made possible by amazing Di. The view was a breath-taking panoramic that included the Coronado bridge , Petco Park, and nearby buildings. Right beneath us was a direct view of the 9th floor bar, fire pits and all. So we were mindful when walking around naked near the window, but we didn't care much ;)

Hard wood floors, nice blue-flame wall mural, HBO, Aveda products (pocketed later), a Kuerig, a white tree stump, lol.  Everything including the smooth matte room-service menu felt substantial. Even the bible did ;) Nothing was cheap.

I wish I saw our view during the night when nearby buildings were still lit up. I wasn't there on time, but we DID make the best of the night: Dancing, Eagles, Built to Spill, Kim on ice, Chewy Chocolate Chips Ahoy, and Sun Chips. Need I say more?

It was fun to watch the construction in the morning over some breakfast Chilaquiles-- very tasty. We had that delivered and I was surprised at the three separate charges  for that service totaling 10 bucks. As for the actual service? Hello waiter! We need your attention! We needed you to separate the alcohol!  Actually, the service was great. They gave me 5 bucks in change for the meter parking, and we bothered valet quite a bit. We were prank called, though.

My sweetie later left for work, and after some TV I took a nice walk. We met back at the room for some sweet afternoon-delight :)! That's what George didn't see! haha!

12/02/14 | Link | Rating: 4.0
356. Lars C.
Great hotel located in the heart of the Gaslamp District San Diego. This hotel is centrally located, a block from Petco field and many other attractions. Very modern clean and the bar is really nice. While his may not be the cheapest hotel in the area it is certainly the most accommodating for out-of-town guests and those who are not familiar with the area. The rooms are very modern and I recommend staying here.

10/12/14 | Link | Rating: 4.0
357. Holly W.
service is great, rooms are great ... elevators suck! ive been here for 6 hours and i've been stuck in them twice!!!!!!!!!!!!!!

14/11/14 | Link | Rating: 4.0
358. Windsor L.
If you're NOT staying at the Hotel Indigo in the Gaslamp you're doing it wrong. Staff is excellent, rooms are beautiful, and views from around the hotel are spectacular. I had to be coaxed for two hours just to leave the rooftop. Every time my family visits from out of town it is mandatory that I book here. Darren, Megan, Nicolette, Jennifer, Staci, Sergio...all awesome. We can't wait to return!!!

25/03/14 | Link | Rating: 5.0
359. Meghan F.
If I could give Hotel Indigo a million stars, I would.  
After a few months of searching for wedding venues for a small intimate wedding, we finally just asked our favorite bar- Level 9 at Indigo if they could do a wedding.  The very next day we had been called and emailed and were finally treated like people instead of just a head count.  
Curtis Crawford, the head chef, worked with us throughout the whole process.He answered all of our questions quickly and patiently. Michiko Myers did a great job working with us on the reserverations for our 50+ out of town guests. When the wedding date finally arrived, Curtis and his staff ran the whole event flawlessly. From the set up and tear down of the ceremony chairs and equipment to the perfectly paced delivery of all the delicious food and appetizers, everything went off without a hitch.
If I could get married all over again, the only thing I would change is that I would start day one of my wedding venue search at the Hotel Indigo.

18/01/14 | Link | Rating: 5.0
360. Epi I.
The good:
- Right in the middle of the Gas lamp district.  Blocks to where all the restaurants are.
- Hotel is also blocks from the Stadium.
- Beautiful rooms & hotel from outside and inside.
- Modern décor and friendly staff outside when one arrives and inside.
- Keurig coffee makers inside each room.
- One must use room key to operate elevator.  This a security plus.
- Middle of downtown.
- Huge HD TV and huge bathroom with a walk-in shower.  View of room was spectacular!

The Bad:
- No choices for parking.  One must pay $39 per night for valet (Expensive)
- Expensive rooms.
- No place nearby to get a full breakfast other than coffee/bagels (2 blocks away).
- Didn't notice but until I was gathering my belongings that there were long black hairs on my bed and comforter (I don't have long dark hair).
- I mentioned the foreign hair problem to the front desk and received no apology.
- I got no free IHG member gifts only 2 pm check out.

Not sure if I'll be staying here in the future.

17/12/13 | Link | Rating: 3.0
361. Michelle E.
Had a great stay. Nicolette looked after our group to make sure the stay was pleasant. Thank you

01/09/14 | Link | Rating: 5.0
362. Sasha L.
I have stayed at this hotel once a year in January for the last 8 years. this particular stay this year was awful. I left some stuff in my room and hotel presumes they can keep my things. I have left messages and messages with the front desk and they keep saying we will have housekeeping get back with you. I'm assuming my stuff is totally gone.  It's been a week and still have to keep checking if housekeeping finally showed up for work. I wonder who cleans their rooms if they are not showing up evrery day.  No big deal except their service never used to be this way. They used to have excellent service. I noticed that the women at the front desk are fake 2 faced people that have these fake smiles. Why not train for sincerity and total concern for the guests. No need to pretend that you care. Somehow somewhere management changed their motto. It's all about money now. Terrible. #hotel Indigo San Diego.

20/01/15 | Link | Rating: 1.0
363. Katherine H.
My parents went to the bar and my dad went to the bathroom.  Upon arrival to the table he was stopped by an employee.  My mom told the employee that my dad has a disease that effects his stability and the employee asked if she was sure. My dad was told that he could stay but he could not walk around.  I think it's disgusting.

05/07/14 | Link | Rating: 1.0
364. Psych S.
The Hotel Indigo was a great place to stay. It's right in the middle the Gaslamp district. Easy walking distance to all the fun.

The staff was very helpful. Front staff was always ready to answer any questions. The waiters and bartenders were also very pleasant.

Room service was good. The only thing I didn't like was having to request fresh glasses for my room. Otherwise they did good work.

Overall, I would stay again.

11/03/14 | Link | Rating: 4.0
365. Angela C.
For those that are considering traveling with your furry family members, Hotel Indigo is a PET-FRIENDLY boutique hotel that charges ZERO FEES and NO DEPOSIT.

For those that are not dog lovers, what's great about Hotel Indigo is that you'd never know it's a pet-friendly hotel. Sure there will be dogs that cross your path in the lobby or elevator, but other than that, you'd never know these 4-legged creatures are living among you. Throughout our stay we never once heard any dogs barking.

The rooms are super clean, no pet odors, and instead of dingy carpets, they have hardwood floors. The bed is really comfy and piled high with plush pillows. The bathroom is a good size with a large walk-in shower.

Indigo is conveniently located...2 minutes walking distance to Petco Park Stadium, 10 minutes walking distance to the Gaslamp District & Convention Center, and a brisk 5 minute walk to our favorite breakfast place in SD...the Mission!

The hotel stay is fairly affordable and they offer FREE WI-FI.

Parking is pretty expensive...it's VALET ONLY and they charge $39/day. But you'll pay about the same price at any other hotel in downtown SD. On a positive note, they offer a HYBRID DISCOUNT so we paid $19/day. Tip: to help reduce your wait time, you can text to have your car ready which is super convenient.

We've stayed at Indigo twice now and would definitely recommend it! This last visit we had an opportunity to check out the Level 9 Rooftop Bar where we grabbed a drink and enjoyed the great view of the stadium and city skyline. If you decide to stay here, make it a point to check it out...you won't be disappointed!

01/04/13 | Link | Rating: 5.0
366. Tom S.
Nice contemporary hotel close to many restaurants in downtown, all within walking distance.

13/09/14 | Link | Rating: 4.0
367. Liz V.
Stayed here for one night while visiting SD. Really nice rooms with wooden floors and large bathrooms. complimentary keurig coffee in the rooms, orange smelling hallways and pet friendly (somany cute dogs!)  walking distance to nightlife and stadium. there's a lounge on the 9th floor with a great view of the stadium

30/06/14 | Link | Rating: 4.0
368. Tracie D.
EXCELLENT SERVICE!!! I went down to San Diego for a weekend get away and a friend had recommend Hotel Indigo.  It's a pet friendly hotel so I took my little one with me and was so impressed with the way they treated her.   The staff didn't treat her like a dog,  they treated her like a guest and since she is like one ofmy children,  I was very impressed :)  As for the hotel,  it was very clean, the rooms were good sized and the staff was friend and helpful.   I will defiantly be returning to Hotel Indigo on my next visit to San Diego.

15/06/14 | Link | Rating: 5.0
369. Jennifer S.
Fantastic boutique hotel with the friendliest staff!  Great location and views of the ballpark!

04/02/15 | Link | Rating: 5.0
370. Adrienne D.
Great hotel! Terrific location! Staff is super friendly. Lobby is beautiful. Rooftop bar is gorgeous but expensive. Room was nicely decorated and bed was comfy. Only downside was that the hotel overcharged me so look at your bill.

17/09/14 | Link | Rating: 4.0
371. J N.
Stayed there this past weekend and had a great experience. The hotel is a great location to the gas lamp, literally a 4 minute walk. The bedroom completely blew me away, the size, interior and cleanliness was 100%. The bathroom was a pretty good size also, and the shower was great. We over slept on the day wr were meant to check out so we were an hour late in checking out, however they didnt even mind, and were actually so nice. I have stayed in hotels so many times were they want you out almost at the crack of dawn. I recommend this hotel to anyone and i will definitely be returning. By the way the valet parking was great and very efficient.

19/03/14 | Link | Rating: 5.0
372. Farrah A.
Um, hello, super gorgeous, big, clean room ...with spacious bathroom, rain shower, giant windows with lotsa lighting.

The good:
+++ Big, trendy bar and lounge downstairs.
+++ Spacious boutique rooftop patio bar on the 9th floor - with views of Petco Park. Yup, that's right. You can catch the game from the patio bar.
+++ Big rooms, fluffy bedding
+++ Biggest bathroom during my 3-different hotel night stay in SD.
+++ Restaurants, bars and the ballpark just a stone's throw away
+++ Keurig coffee maker in the room
+++ Pets welcome - and no fees, deposits or annoying charges

The Bad:
+++ $39 for parking? Stoops! Like, redonk. I hate that.
+++ Aveda bath products. People, Aveda actually sucks. That rosemary mint shampoo/conditioner dries out your hair.
+++ Vending machines on every other floor
+++ "Rooftop" bar on the 9th floor isn't actually on the rooftop.
+++ Level 9 Rooftop bar doesn't open their bar bites kitchen til 5pm. No exceptions. We tried ordering at 4:50 and we still had to wait ... hence we went elsewhere.

01/05/13 | Link | Rating: 4.0
373. Jamie F.
After driving through hellish traffic from Los Angeles to San Diego, I was so excited to finally arrive at Hotel Indigo.

1.  The distance from the hotel to Petco Park and the Gaslamp District.  Everything is within walking distance.
2.  Pet friendly.  So many cute puppies inside and around the hotel (all of which were so well behaved!)  I also didn't hear a single bark while staying at the hotel.
3.  The gentlemen at the valet stand always asked if we needed help with directions when bringing the car up.  This actually helped out a lot on a couple different occasions.
4.  Delicious food is offered in house at their restaurant, Table 509.
5.  Level 9 Lounge overlooking Petco Park.  Gorgeous view.
6.  COMFORTABLE BED!  After a long day of walking and site seeing, the beds were a hug from angels.  I have trouble falling asleep in unfamiliar locations, but I had restful nights at Hotel Indigo.  P.S.  I totally love that this hotel is so generous with pillows.
7.  Free high speed WiFi!  This came in handy since my cellular carrier didn't have reception at the hotel.  Thank God for T-Mobile's free WiFi calling.

1.  The shower's drain was clogged and every time we would shower, we would be standing in a couple inches of water.
2.  Although the puppies were well behaved, the humans were not.  The walls were pretty thin, and we can hear every conversation in the hallway.
3.  Valet was $39 per night.  To my understanding, this is a standard cost across the board with all SD hotels, but my gosh!  Definitely puts a dent in your wallet.
4.  We were lucky and had a vending machine/ice machine on our floor, but the vending machine was almost empty.
5.  Swiping the room key in order to go to your floor.  I understand this is for security reasons, but it was an inconvenience.  We missed our floor a couple of times because my fiance's key wasn't swiping properly.

Overall, our visit was very pleasant!  When we go back to San Diego, we will definitely be visiting Hotel Indigo again.

14/05/13 | Link | Rating: 4.0
374. Zeid S.
Stayed for a business trip. Excellent location. The hotel is very nicely decorated. Has a nice rooftop bar at Level 9. The rooms were spacious, clean, comfortable and had great views of the city. Service is that of an excellent 4 star hotel. Exceeded expectations. Highly recommended.

05/02/14 | Link | Rating: 4.0
375. Rebekah R.
This is our favorite place to stay in San Diego. The location is perfect and we really love how dog friendly it is. The rooms are clean and spacious and the service is always outstanding. This time we were here celebrating a birthday, and Raul at the front desk really went out of his way to make it special for us. Thanks Raul for the exceptional service, we will definitely be back!

20/10/14 | Link | Rating: 5.0
376. Martin J.
The Hotel Indigo in San Diego is great for a couple of reasons: the location, beautiful rooms with a nice view, large HDTV with HBO, and the location. My girlfriend and I stayed at this hotel for the weekend and loved how close it was to the Gaslamp. We were extremely, extremely fortunate that we didn't bring our cars to San Diego because we would've had to pay $40 a night for valet parking!! Seriously!! For guests!! I seriously don't know how they can justify that one.

The Hotel Indigo in San Diego is bad for some reasons: lack of substantial customer service, lack of room amenities or substandard quality of amenities, and parking. We were fortunate to get a beautiful room with a view of the downtown area. The room lacked a fridge and a microwave. It had wifi that was very slow, but it was free so can't complain too much. While my girlfriend was getting ready to go out, I decided to swing by the bar for a drink. The lobby is a mix between a sports bar and an upscale club: lots of TV's for games with the decor of a night club. I ordered a beer and I tipped the bartender/waitress, which I think may have offended her because the whole night she avoided me. Mind you, I'm the only one at the bar and I thought that a tip was a nice gesture; apparently, it means I stomped her foot; I wanted another beer but couldn't get her to look at me.

When we checked out we were charged $5 for two bottles of water that were in our room! I'm alright with paying for it if I know beforehand that I'm going to pay for them, but don't put them in my room then charge me afterwards for them whether I drink them or not. I did drink them but I didn't order them: they were placed in my room without my consent! then they charged me! They did not specify this when we checked in, nor did they specify it in our receipt when we gave our credit cards to receive our hotel key. It's not the $5 that annoys me, but the principle of giving the customer the option of an item to purchase, rather than deliberately put something in the customer's shopping bag as their leaving and say, "you have to pay for that, sir!!"

Overall, the Hotel Indigo is a nice hotel with an inchoate conception of customer care. They have beautiful rooms and a great location, but just saying "thank you, ma'am" or "hope you enjoy your stay" isn't enough to get you customer service of the year. Plus, $40 a night for parking... A NIGHT?! If you're there for 3 days, you have paid over $300 for the room plus another $120 for parking! They better change your oil, rotate your tires, scrub the mold of your headlights, wax your car with the finest of waxes, and tutor your kids with their homework if you're paying them that much for parking.

30/12/13 | Link | Rating: 3.0
377. Sugardumplin Z.
This is my second time I've stayed at the Indigo.... Absolutely love it. The first time was great... the second time was even better because we brought our dog. This is a real dog friendly hotel. No weight restrictions, no daily extra fees, no limitations on where your dog can be in the building... just bring your pup and relax. The staff is amazingly friendly and helpful... and it's genuine not the fake smile kind of friendly.  Juliette was one of the front desk hosts and she was super helpful and friendly with recommendations of things to do around town. The rooms are clean and modern with faux hardwood floors, windows that crack open slightly and it's centrally located downtown Diego. If you're thinking about staying there it's definitely worth it.

02/09/14 | Link | Rating: 5.0
378. Amy H.
My husband I an decided to stay at the Hotel Indigo for a stay-cation celebrating our 1st wedding anniversary. This chic hotel is perfectly located blocks from the Padres Baseball Stadium, walking distance to the heart of the Gaslamp. The rooms are plush and full of light (with black-out blinds of course). Every aspect of the hotel seems fresh, new, and vibrant. The outdoor bar on the 9th story is the perfect spot to enjoy a few drinks, catch some of the Padres game (if there is one playing) and sit by the fire. The bartender, Jen, is very sweet and fun!

After a relaxing night, checkout was even a pleasant experience. At the front desk, Ellen, who'd checked us in the night before, remembered our names, that is was our anniversary and even our room number! Plus, she gave us directions to a yummy local brunch hotspot and let us keep our bags in a locked room until we returned.

We will definitely be returning again next year!

01/07/13 | Link | Rating: 4.0
379. Victor M.
This hotel has great views and awesome food spots near by. Highly recommended. I want to mention that the parking situation was not the best.

26/11/14 | Link | Rating: 4.0
380. Lara C.
-great location, right across from Petco park, bars, coffee shops
-large rooms & comfy beds
-large bathroom & shower
-very clean hotel with modern decor
-pleasant & knowledgable valet staff, you can text them to retrieve your car before you leave the room.  
- 9th floor bar with view of Petco park (non smoking and usually full of an older crowd though)
-built in restaurant
-pet friendly
-aveda toiletries
-kuerig coffee maker in room
-5 min from sea world
-short drive to beach
-parking cost $41 a night! (There are cheaper parking options 3 blocks away on 6th & market $12)
-front desk staff are a bit smug, but little interaction is with them.
-hotel bar is a bit pricey, but they all are in the area.
Overall great stay, will stay there again next trip.

04/06/14 | Link | Rating: 4.0
381. Ali M.
Honestly, I'm very disappointed in my stay with Hotel Indigo.  I was staying one night at the hotel for my sister's bachelorette party in Downtown.

Here's the good parts first:

-Location: Hotel Indigo is located right down the street from Petco Park and walking distance from many restaurants and bars
-Hotel decor: The decor in the bedrooms is modern and clean.

The bad:
-The beds are AWFUL!  They were so bad it was something I would have expected at a hotel for $100/night.

-There are no refrigerators in the room.  You can put an expensive Kurig in every room but not a fridge?

-The front desk staff is BAD.  First, we go to check in and the front desk worker speaks so quietly that we can BARELY even hear him.  Second, he picks up the phone in the middle of helping us and proceeds to help the customer on the phone.  I've worked in customer service and definitely know that you should not be helping the phone customers before you help those who are in front of you.  Ask them to hold!

Next, my sister's fiance had arranged to have a bottle of champagne and card waiting the room for when we arrived (as a surprise for the bride-to-be!).  We got up to the room and there is nothing in there! When I called down to the front, no one answered (which I've gathered from the other reviews is a pretty common theme).  So, I head downstairs pretty pissed because they completely blew it on this surprise, and they're more than likely going to charge at least $50 (probably more) for a bottle of champagne.  When I finally am helped, I explain the situation to the staff and he says "oh the restaurant would have taken care of that, let me go check" and walks away.  A few minutes later he comes back and said that yes they had the order but that they "didn't have a note that it was supposed to be delivered prior to our arrival."  Well, I know that's a lie because I know that my sister's fiance had emailed back and forth with them specifying that it would be delivered at 5:45 pm.  We didn't arrive until 6:15.  

I was very upset that this had been blown and explained it to the man I was dealing with.  While I was complaining to him he could barely keep a straight face.  I am appalled that their front desk staff would have the audacity to laugh at a customer as they are spending $300 a night for the room, plus the ridiculous charge for a bottle of champagne!  FINALLY, the man says that he apologizes for the inconvenience and says he will comp the bottle service.  As I am not too impressed with the staff, we will see if a random charge appears on my card for the champagne.

Hotel Indigo is not worth the $300/night that they want to charge.  Customer service is key and I am very disappointed with their service.  It's too bad the staff aren't as nice as the location and modern decor.

27/08/14 | Link | Rating: 2.0
382. Richard G.
Nice hotel for location and cleanliness although didn't get any rest as our neighbors were going 0 to 100 real quick , woke up with the lyrics in my head .. Front desk was unable to accommodate me and move me around and quiet them down

26/10/14 | Link | Rating: 3.0
383. Rob P.
My wife and I stayed at the Indigo for the first half of our honeymoon and we had a great time. We booked directly with the hotel so I can't really comment about what happens if you book through one of those third party websites. Check-in was smooth. They had our room ready a few hours early at 1pm when we arrived and happily let us in.

The room itself was very unique. The hardwood floors made the room feel impeccably clean. The floor to ceiling window gave us an awesome view of Petco Park, even though we were only on the 4th floor. That plus layout of the room with the curved walls made the space feel a lot bigger than it probably was.

Location is virtually unbeatable... close to the waterfront and easily walkable to most of the attractions in the Gaslamp. It's not right in the heart of the action, but that's OK because it's close enough while still being perfectly quiet at night.

Lastly, a comment about parking, because it seems to come up in a lot of these Yelp reviews. Look around, are you staying at a side of the highway hotel in suburbia? No? Then I suggest you either a) do some research and find alternative parking arrangements (if you think a better price is out there), b) don't bring your car, or c) suck it up and pay. Expensive parking isn't a mark against the Indigo because I promise you'll find the same parking situation at every hotel in the Gaslamp.

If there's anything I could complain about, it's that the elevator key access is finicky. We rode up and down the elevator a couple of times while trying to get our key to give us access to our floor.

22/09/12 | Link | Rating: 5.0
384. Gil A.
Too large to be a boutique hotel but small enough to truly feel like one. Everything about the decor and staff was up to par on 4 star service (out of 5). Since I'm a member of their hotel group membership they allowed a free-of-charge 2pm checkout which totally helped considering I had ran the SD half marathon earlier in the morning and was in need of a long shower before checkout. That being said, join for free and enjoy the same benefit from other hotels on their group across the nation/world... for instance I used it while in Thailand and didn't have to worry about storing my luggage before flying out.

Location: Hotel Indigo is located just on the outskirt of the Gaslamp by a few blocks and so you'll find bars and restaurants a plenty all within walking distance. Also if you're a Padres fan the ball park is literally 1.5 blocks away.

My only complaints were the expensive parking (but I did manage to get a free Sat night street parking since I came back early enough from shopping) which is $41 a night good until 12am the next day and the card keys were a pain in the ass because it took several swipes for the elevators & room.

12/03/14 | Link | Rating: 4.0
385. Geo A.
Only checked out the rooftop bar for a "manny the frenchie" meet up. But man was it a rooftop. View of san diego and glass panels make it feel very urban. Bar was well stocked. I didn't get a chance to check out the rooms so I can't say anything about that. The lobby is well kept and the front desk is very nice and helpful when we were lost and looking for a bathroom.

Good Luck :)

30/04/14 | Link | Rating: 5.0
386. Stephanie B.
Very beautiful hotel with some of the kindest bar staff I've met in my history of going out. I stayed from Jan. 31 to Feb. 5, 2014. I stupidly forgot my card for the security deposit but the staff was very patient in helping me get the information so I could get checked in. It's in walking distance from a lot of touristy things downtown, and cab fare to local attractions is pretty cheap.

30/06/14 | Link | Rating: 4.0
387. Nancy P.
I'll start with the good

If you have a dog, great place to go. Rooms were clean, close to a lot of stuff in gas lamp, and again, very dog friendly. Bloody Mary's are delicious. Most of the staff were friendly and nice.

I ate their east village breakfast. 2 stars. Nothing spectacular. Free range eggs and bacon didn't blow my mind. Later had the crispy chicken sandwich. I give that 3.75 stars. It was good, standard chicken sandwich, not crispy, but was tender and juicy. But again, I didn't call my mom to tell her all about it.

I would have given this place and overall 5 stars but there was a hiccup saturday night that made a lot of us angry at the place.

Now the bad (which may not bother some of you but BAD for groups)

Went here for a company "retreat." I know they must have spent at least $20k. We had reserved the board room for some company partying. Small intimate poker game & board games for people to get to know each other. I'll be honest, there were some loud people in the group doing a lot of yelling and screaming (let me make it clear, they were not drunk, merely excited over some board games). Had we been approached by staff that the noise level was too loud, we probably could have had those people turn it down a few notches. but NO... instead, they came in and said "no alcohol and no food allowed." wait wait wait.... so alcohol, which is legal for 21 years of age and older is not OK, but poker, which is illegal in california is Ok? So the guy stood there and stared at us while some people hustled and bustled to get everything out of the room. Seriously? we spent $20k and we can't even keep our damn licorice and chips just so that we can buy your over priced food?

ok, we complied... every thing is out of the room. then.... LITERALLY 5 minutes later, guy returns and says we all have to leave...kicked us out. I'm an adult. Had they given us warnings and we didn't comply, I can understand if we had been deservedly been stripped of our fun. Nope, no warning.

don't go there if you plan on having a group event. I don't think it was ever made clear we couldn't bring our own food and drinks, AND they give you no warning. Won't be doing business here again.

04/08/14 | Link | Rating: 2.0
388. Stephanie H.
Cool looking hotel with great modern design in the hotel rooms.  Free wi-fi.  Orange and lemon infused water in the hip looking reception area.  Too bad our stay was so short or else we would have tried out the bar.  Loved how the rooms have wood floors...make the rooms feel so much cleaner.  I guess it makes sense since this is a pet friendly hotel.

Valet parking is the only option and yes, kinda pricey but when we go there the parking attendant told us since it was labor day weekend, parking would be free so go ahead and find street parking.  Sweet!

Anyways, loved this place and would totally stay here again!  Great price at $124 via hotewire.

02/09/13 | Link | Rating: 5.0
389. B S.
Lovely hotel, convenient valet, and nice staff. I think my favorite thing about this hotel is that it is pet friendly. Normally really nice hotels like tho wouldn't allow pets but they do! They even give out doggie treats and have a water bowl out. The valet is speedy and friendly. They also have a mac computer center in their lobby.

10/07/14 | Link | Rating: 5.0
390. Vahe H.
Awesome hotel. Clean, spacious,  modern and  friendly. The location is great too.  Not in the middle of everything,  but close enough to be both quite and nearby all the attractions. Would definitely come back.

10/12/14 | Link | Rating: 5.0
391. Lori L.
We checked in at about 4pm on a friday. The location is great. 2 stars just for that. They charge $40 a night to valet and are not too friendly. The price for valet is the norm in this area, so no biggie there. They could work on there customer service some. First impressions mean a lot.
Our room is mediocre. No tub just a shower and no minibar. Nothing too special. Surely not over a 4 star.  It is very spacious, and the flooring was especially nice. The decor was not our thing. My bf hated the bedspread, and many of the details of the room were cheap. For one thing he went to turn on the light and the head was broken. He could've seriously hurt (electrocuted) himself. The shower was pretty bare, it could be helped by some extras like a nice rug, or simply just a fan. Bare and modern would describe the room well.
The service was inconsistent. We tried to go up for drinks at 4:30pm and the bar was completely empty. No customers, and more importantly, no staff? Then at ten till 5 we tried to order room service and were told we couldn't get anything hot till 5. Talk about bad service. Really......ten minutes. It would take you that long to prepare the food. I called back at 5 and put in our order. Our food came and i had a hair in my salad. Ewwwwww!  They sent a new one and comped the salad. Really the least they could do. The chicken Ine my salad was rubber and kinds gross. My bf had the flat bread and it was good.
We will not be staying here again if we can help it. The only saving grace is we booked on hot wire. Trendy.....yes, classy....not so much. The room service food wasn't great. The service was good, but the actually food wasn't great. Don't expect too much and you won't be disappointed. Overall a nice get away. Not a 4.5 star hotel. If we could give 2.5, we would. Minus half a star for the hair, and possible peril (electrocution).

04/04/14 | Link | Rating: 3.0
392. Fay J.
Booked for my parents for a week.  Was in a good location and nice inside.  Room was clean.  Only complaint that the pool turned into a club during the weekends and the cabanas were only for rentals.

05/03/15 | Link | Rating: 4.0
393. Angela M.
My coworkers recommended this hotel to me, and having heard some of the horror stories about what the corporate travel website recommended, I was happy to have them providing me with advice.

First, there is no self-parking, unless you park on the street or in a nearby lot for the Gaslamp district.  And it's $39/day for that valet-parking.  

I checked in at a busy time, with lots of folks mingling in the vibrant lobby area, complete with water features, television, and restaurant/bar.  The staff was quite upbeat, and gave me a coupon for 10% off the hotel bar on account of my Priority Club membership level.

The room is modern and bright.  I got a great room with a spectacular view of Petco Field, just down the block.  The bright colors, comfortable linens, thoughtful furniture, spacious bathroom, and Aveda toiletries made this quite the pleasant experience.

The work out room was also pretty nice, with towels, water, a couple of treadmills, a couple of elliptical machines, free weights, a weight machine, and a TV.

It's not the cheapest in the area, but it's nice enough and well-located enough to justify the price.

21/10/13 | Link | Rating: 4.0
394. Rick S.
The Hotel Indigo is a nice place to stay.

The service staff is courteous and welcoming.

The location is at 9th and Island, so in the heart of the Gaslamp District, but away from the chaos, for the most part, and is walking distance to 5th Ave as well as Petco Park... and in fact if you stay here, and get one of the higher level rooms you can even get a glimpse of the ballpark, but not the games, more the stands (to see the fans of the game attending) and a little of the outfield.

The bathroom was a bit odd, there's a center drain in the middle of the room and the shower has no doors or curtains.  So you don't have privacy, but in the same breath you're not claustrophobic and enclosed, so can really spread out.  Also, there's no bath tub, but for those who like or need assistance, there's a built in shower seat as well as hand rails.

The rooms are large enough to enjoy and the TV is state of the art large flatscreen, 'tho I don't think you can do an "in-room checkout" from it.

The Internet WiFi is free of charge, which is always nice not to be nickled and dimed.

The rooms are secured, so only guests with room keys can access the elevators.

The parking, as with all hotels in the Gaslamp is expensive, so the best options are to use the adjacent lots (at substantially lower rates) located all around the neighborhood, depending on your in/out and proximity needs of having a car.

04/04/13 | Link | Rating: 4.0
395. Steve L.
Dogs! Gaslamp! I skipped the bar and food since you are in the gas lamp district, like IN. The rooms were nice. This boutique hotel, like others lets you bring pets! AND you could literally spit on the stadium the Padres play at.

Plus: Location, location, location!

Our room had hardwood floors. I think all hotels should start to convert to no carpets basically to get rid of the dank smell that is inevitable with carpets.

Not so plus: Small rooms, limited amenities and you wont get a cot in a double bed room.

30/10/13 | Link | Rating: 4.0
396. Heidi I.
I booked this last minute on Friday night for a one-night stay on Saturday.  I booked it on Living Social for $104 plus taxes.  So awesome!  The hotel is in a great location on 9th between Market and Island, a stones throw from Petco Park.  We walked into Gaslamp for dinner and drinks, easy walk.  Even in heels.  

The room was awesome, I loved the decor.  The lobby, bar, etc. everything looks cool.  I absolutely loved the hardwood floors in the room - makes it feel so much cleaner than walking on the skanky hotel carpet that might give you a foot fungus or possibly get you pregnant.  We ended up with a handicap-accessible room, so the shower was a total walk-in, and huge...really cool.  The bath products are Aveda, nice touch.  

I will absolutely stay here again, and will look for a Living Social or Groupon deal to book it again.  So inexpensive, and great experience.

04/11/13 | Link | Rating: 5.0
397. Tiffany P.
Outside of staying at Westins, I do enjoy boutique hotels.

Hotel Indigo is a very modern and clean establishment.  The decor is simple and contemporary.  I stumbled upon this hotel while searching for a place that doesn't have a size limit for dogs.  Indigo has an unheard of dog policy.  No size limit, up to 2 dogs, and NO FEE!  Wow!

Dogs are allowed pretty much everywhere in the hotel, including the bar on the 9th floor.  There's even a grassy area towards the side of the bar for dogs' business.  While we were at the bar, the super friendly bartender gal quickly offered our dog a bowl of water.  It's evident that the staff at Indigo have a fondness for dogs, which I really appreciate.

The rooms have wood flooring, which probably makes it easier for clean up.  The room was very clean considering animals are allowed.  We didn't hear any dogs barking throughout the night, which was nice.

Sure the valet is expensive ($39), but typical for the hotels in SD.  Plus, it's more convenient than having to find street parking and worrying about tickets.  The valet was also quick and friendly.

Definitely check out the view of Petco Park from the bar on the 9th floor. I'm not a big baseball fan, but it does make me smile to see such an awesome view so close by.  Indigo's location is also fairly close to the restaurants/bars/shopping in Gaslamp, about a 5-10 minute walk.

We will definitely book at Indigo the next time we're in SD.  They made it so easy to travel with our dog!

16/10/13 | Link | Rating: 5.0
398. Tracy N.
Front desk (0/5): The front desk service here is horrible. Megan was the employee that checked us in. Her demeanor and attitude are rude. It seems like she is a princess and as if we were bothering her when she was assisting us with our check in.

She doesn't stop there. We had to call down the next day to give our priority card member number. She was assisting a guest and told us to call back tomorrow and someone will help us then.

On check out day, we called down to see if we could get a one hour later check out. They didn't want to even though we were priority members. Their regulation is that priority members get a late check if asked for unless the hotel is booked. The hotel was not booked.

We made a complaint to the manager, Darren. He took a lot of charges off of our bill. He was great but unfortunately it does not make up for the awful service. Megan's attitude was so awful we felt very unwelcome. This happened the first time we stayed as well. There is just something about that front desk. They just seemed like they want to gossip the entire time. It's like they rush their service so they can go back to chatting. Apparently they are talking about some juicy stuff, so much so they can't even do their jobs. Very unwelcoming and it seems they don't know or forget they work in the a service industry.

The valet guys/girl (5/5): They were great. Recommended bars/restaurants and gave us coupons for discounts.

Bartender on the 9th floor (5/5): She was great when we stayed the first time and was great his past weekend. Very personable and recommended great drinks with the flavors we wanted.

Rooms (3/5): Modern and clean. The only complaint is that the A/C is always on even when you turn it off. And the walls are thin. You hear everything.

Location (5/5): Literally a 5-7 minute walk from the heart of the gas lamp district. Its perfect. You need that little walk after eating so much.

Even though most of the ratings for the Indigo are a 5/5 the hotel is going to get a 1/5. I would rate them a 0/5 if I could. The front desk is a guest's first point of contact for everything and they are the ones you relay issues to. If they are ones who are the issue then you kind of feel unwelcome and uncomfortable during your stay. It ruins your trip. I would not recommend staying here. Unfortunately this is not a one-time, isolated incident with the Indigo in the Gaslamp.

24/03/14 | Link | Rating: 1.0
399. James Y.
I saw the 4-star review and thought safe bet. The location is perfect for baseball games, really awesome.

There was a sewage smell in our first room. Then we moved to another room which had a faint smell of sewage but not nearly as bad as the first. If the location wasn't so perfect I'd give this a 2-star.

The beds were great, as was the staff. This could easily change to 4 or 5 with a few minor changes, the smell being at the top of that list.

31/07/14 | Link | Rating: 3.0
400. Hello A.
Nice hotel.  Nice sized rooms.  Nice view of Petco Park and downtown buildings.  No pool!  $41 per day valet parking!  No bath tub!  Probably won't return because of lack of these key amenities in a 4 star hotel.

If you stay park at nearby $1 an hour parking lots.  Pick up groceries, misc at the grocery outlet one block away, or CVS two blocks away.

10/07/14 | Link | Rating: 3.0
401. Angela A.
Ok, for those of you who really know me, you know how important our dogs are to me.  So now I have a place I can go to whether it's a Stay-cation, or drinks with friends and bring Fido with me.  I love this place SO MUCH, that when it came time for my French Bulldog's 10 year anniversary party we held it here on the 9th Floor.  It was a lot of fun and a huge success.

The staff here is so top notch.  I have yet to meet a staff person that will not go above and beyond their job at The Hotel Indigo.  Everyone made themselves available and helped make our party so successful.  They even had special valet rates for our group that night.

If all of that isn't enough, this place is beautiful.  The decor and all public areas are a pleasure to look at and enjoy.  I look forward to our next outing at Hotel Indigo.

10/11/13 | Link | Rating: 5.0
402. Ashley S.
This place was awesome! Right in the middle of everything.  When I checked in they realized I had IHG hotel rewards and upgraded me to a premium view room without me even asking, also the porter brought up dog bowls for my two pups.

Overall, loved everything about this place except for valet--it was a tad inconvenient.

But nonetheless, I will definitely be staying again!

25/07/14 | Link | Rating: 5.0
403. Vivian B.
What an amazing place!  Truly dog friendly.  Everyone greeting my dog with a big smile.  The rooms are clean, pretty and super comfy.  The 9th floor rooftop bar is sooooo pet friendly.  Couches, fire pits, gas heaters, bar, and even a patch of turf just in case your four legged friend has to go potty.  The bistro on the ground floor serves a great breakfast and your dog can sit right next to you.  This was such an amazing experience.  All hotels can learn from Hotel Indigo on how to provide amazing service.  Thanks for a wonderful stay.  I can't wait to go back!

05/10/14 | Link | Rating: 5.0
404. Yi Z.
The bf is IHG Platinum (woohoo, thanks to the Chase cobranded CC) and we got a complimentary upgrade to a "suite" on the 11th floor. The room did not have a separate living room area but I think it was bigger than a regular room. I loved the decor and the hardwood floors. I was a little concerned about being so close to the bar on the 9th floor but the windows were awesome and we didn't hear any noise. Our room had a grand view of the ballpark as well.

We were given certificates for two complimentary drinks so we took Benji to the 9th floor to chill with us. There's a doggy relief area on that floor as well, which really makes the Hotel Indigo stand out over other dog friendly hotels. Oh, did I mention that the Hotel Indigo doesn't charge extra for dogs and they don't try to put you in a stinky "dog friendly room"?

Valet parking is a little steep but we arrived Saturday evening for an overnight stay and were able to find safe and free street parking half a block away.

Benji gives Hotel Indigo 4 paws up. He says it's his favorite hotel to date (and he has traveled quite a bit).

07/12/13 | Link | Rating: 5.0
405. Aaron K.
Great place to stay in San Diego! Within walking distance of petco park and seaport village. Only negative is that valet parking is $40. I recommend parking at the park it on market garage a couple blocks away. During the week it is a maximum charge of $15 per 24 hour period.

The staff here was extremely helpful and friendly. We were helped by Nicolette, Juliette, and Jimmy and they were great. We told them it was our anniversary so they gave us a free upgrade to a deluxe king with a view of petco park and when we got back from dinner they had a bottle of champagne sent to our room.

This hotel is my new favorite place to stay in San Diego and my wife and I will definitely stay here again!

07/06/14 | Link | Rating: 4.0
406. John C.
Anyone traveling on business, beware. Billing and reservations at the Indigo is the most absurdly run system I have ever encountered at a hotel. If you need to pay for one or more of your employees to stay at the hotel, and want to use your company credit card, forget it. Short of a finger print, retinal scan and blood typing, you will have to photograph your license with your phone, email it to yourself,  then fill out a credit card authorization form, print the form, sign it in ink, scan the form, attach the form and your photo of your driver's license to an email (or fax everything) to the Indigo, THEN follow up with a phone call, talk to a manager and hopefully the transaction will be complete. (Oh, and have a volley of emails in the interim) Is the experience worth the pain? There are other places to stay...

29/01/15 | Link | Rating: 1.0
407. Jared J.
I stayed here this past weekend with my best friend. We selected this hotel because of the great price on Expedia and because of its location.

Hotel indigo is in a GREAT location. Walking distance to the gaslamp district. Less than a block from Petco Park and around the corner from a great bar/bowling alley. We could not have asked for anything more with location.

The staff was great. Very helpful and friendly.

We were a bit shocked that the valet parking was 39.99 per day for hotel guests. Especially when self parking wasn't an option. It was unlimited ins and outs, but $40 per day is WAY TOO expensive for a paying hotel guest. The door man out front suggested street parking since we were there on a Sunday and meters are not monitored on Sundays.

Our room was just as nice as promised on the booking website. Very modern, yet warm. The bed was super comfy and we had a fantastic downtown/water view.

The shower looked like it would be great, but the water pressure was terrible.  It was like taking a shower under a kinked garden hose.  Also, the hallway of the 12th floor had an odor the two days we were there.

Overall this was a great hotel. I would stay here again, but I hope they look into their parking policy and the water pressure in the showers.

02/12/13 | Link | Rating: 3.0
408. Randy C.
When I checked in, the front desk clerk, who insisted on calling me Mr. Johnson (not my name and I corrected him twice), told me about the amazing views of the stadium. Imagine my surprise when I threw back the curtains to see nothing more than a large air conditioner duct.

This hotel is trying so hard to be a boutique property, but the mediocre staff can't keep up. Want room service? Keep trying. I called 5 times last night before anyone answered the phone. And when you do get through, don't order anything meant to be served crispy. It will be steamed, soft and soggy by the time you get it.

The halls are littered with spent room service trays on the floor. Some which were there throughout my entire two night stay.

Yesterday, I asked a helpful bellman if I would have trouble getting a cab to the airport at 6:00 am. He told me that usually cabs are available but to be sure, just call down to the front desk about 10 minutes before I wanted to leave, and they would make sure I had a car. This morning I tried to do that. No answer. I tried again. No answer. I waited a couple of minutes and tried again. No answer.

I finally collected my things and went downstairs. No one around. A housekeeping staffer asked me to wait and he ran outside.

The front desk clerk was outside chain smoking with the bellmen and a few cab drivers. When he came in I asked about the cab and explained that I tried to call but there was no answer. His response, no apology, was that he had lots of checkouts this morning. REALLY. No one around at all.

By the time I got in my cab, he was back outside smoking with his buddies.

Pathetic. Boutique? No. Just pretentious with zero focus on the customer.

Never again.

20/11/13 | Link | Rating: 1.0
409. Carlos A.
We stayed at Hotel Indigo for a couple nights last weekend since our friend was celebrating his birthday in downtown. Everyone was very pleasant from the valet team who greeted us when we first pulled up, to the front desk associate Janina who checked us in. She was very welcoming and made us feel right at home. Our room was very nice and we had a pretty cool view of downtown. When we had to run a quick errand the valet team was just a text message away and were prompt when retrieving our vehicle. I would definitely stay at Hotel Indigo again in the future and would recommend them to family and friends!

13/10/14 | Link | Rating: 5.0
410. Dawn L.
The staff is awesome, very friendly and down to earth, felt very welcomed and comfortable. Hotel is really nice as well, this is the place to stay, will have family visiting stay here for sure

05/02/15 | Link | Rating: 5.0
411. Truc T.
Service was great!
The interior of the room was very nice and the view was beautiful.
I love their rooftop lounge too! Overall, I had a great experince here!

05/08/14 | Link | Rating: 5.0
412. Matthew B.
Wonderful place to stay and go to a Padre game. Rooms well designed, really clean, staff very accommodating. Parking a little ridiculous. $41. Feels kinda like a bait and switch.

12/04/15 | Link | Rating: 4.0
413. Kris C.
The service here has always been very nice. The walk is a fairly easy one to Petco park. The room is comfortable as well. There is no mini bar but they do have room service. All in all a very comfortable stay.

08/07/14 | Link | Rating: 4.0
414. Annalee S.
My husband and I came to the Hotel Indigo two days after our beloved dog passed away. We were a mess, and we needed to take our other dog and get away for a few days.

The staff here blew me away. We met Nicole and her team as we checked in, and when we told them our story you could see they honestly cared. Maybe half an hour after we got into our room, the doorbell rang and a delivery man handed us a box of cupcakes from the staff. A few minutes later we received a beautiful handwritten card. We were floored.

Over the next couple of days they had great restaurant suggestions for us, remembered our names, and generally made us feel like we were at home. I can't wait to go back.

This group of people, who had no reason to care, made us smile when I thought nothing in the world could bring me out of my pain. I will forever be grateful to Nicole and her team.

13/06/14 | Link | Rating: 5.0
415. Michelle H.
Hotel is nice and reasonably priced. Parking is WAY too expensive at $41 a night. If you don't mind the haul, park at one of the parking lots for $12 and walk over. You're going to be walking anyway, might as well start now. The bathrooms are clean. The soaps are Aveda products. Free Wifi. And, if you enjoy drinks, check out the rooftop bar. The Bad Habit is very tasty. Also, after 5 drinks it was only $56 which is not bad for San Diego.

03/01/15 | Link | Rating: 4.0
416. Myra T.
I needed a "mental health day" and brought a male companion with me.

I read the reviews and spent quite a bit of time mapping the location and the surrounding areas. My companion and I wanted to visit the Gaslamp area and wanted to  be centrally located.

The hotel was easy to find. We had a fantastic view of Petco Park even though there was nothing going on there. We received friendly and courteous service. The lobby is eclectic and inviting.

Our room was exceptionally clean! It was comfortable and spacious.We visited the Rooftop bar and it, too, was very nice.

Mardi Gras was going on the night of our stay and we had a great time. We were within walking distance and were able to enjoy the sights, the music and the Gaslamp scene in general.

The only negative was the valet parking fee and that my companion's BMW was scraped underneath as if it had hit a dip or a curb marker. This damage was not there when we checked in.

If you don't have a lot of baggage, you could probably park at one of the public parking structures for $15 and walk a short distance to the hotel.

We didn't see too many pets on the night of our stay, but it wouldn't have bothered me if we had.

I would DEFINITELY recommend this hotel and would likely consider staying here again!

18/02/15 | Link | Rating: 5.0
417. Teresa H.
laminate floors, (not wood) medicre restaurant, not great location unless you want to be close to Petco stadium.  Room had vague odor of pets.... thats the down side of "Pet Friendly",,
my room window DID NOT open, as advertised, I want fresh air!
could HEAR other guest urinate, paper thin walls so you could hear EVERYTHING.   Staff friendly.  Made mistake of package deal and this was hotel and went off "4 star" rating.....Boutique hotels charming on ONE HAND..... no concierge service...(receptionist, a sharpie, & a map.....)

20/02/15 | Link | Rating: 2.0
418. Sal H.
We stayed at Indigo Hotel Sa Diego in October of 2013. It has a contemporary feel and look to it. The rooms are extremely spacious with pretty nice views.

It is located within walking distance of the San Diego Padres stadium is a few blocks away from the trolley station.

Valet is very fast and courteous.

Will definitely stay again!

06/09/14 | Link | Rating: 5.0
419. Jason S.
Great Hotel - downtown views - real modern with great roof top bar with stadium views - staff was great - good food and great drinks.  No need to rent a car you can walk everywhere from this place.  I was in town in business and was able to walk to meetings without breaking a sweat.  We will be back.

Almost forgot, dog friendly! What to the what what.

25/08/14 | Link | Rating: 5.0
420. Kai D.
After some unexpected Macallan 18 year, my brother and I were in need of some last minute midnight lodging. With opening day at Petco park the day before, and the Dodgers fans in town for the series, the first 8 hotels we tried were completely sold out. 9th times the charm right.

Indigo has a consistent modern Asian theme with the decore leaning towards the casual side. The beds and bathroom have a very comfortable feel and homieness about them.  Staff was friendly and there was plenty of off street parking on monday night.

Just what we needed after a whole day of packing stuff for our move. Time to get motivated and go move in.

01/04/14 | Link | Rating: 4.0
421. Gwyn A.
Level 9 not open as advertised ... so I was disappointed. It looked beautiful with the fire pits and city views, we were excited to go sit on the patio in the evning and have a drink... however despite the hours claiming the bar was indeed "open" we were quite RUDELY informed that it was NOT, as she felt the need to close early...
Aside from the rude staff of Level 9, the hotel was clean, quiet,and beautiful with large rooms and comfortable beds... AND super close to everything, we were able to walk to the gas-lamp district and all the great restaurants, and we walked to the Seaside village,and even to Balboa Park one day. we found the hotel super convenient to get to, and far enough away from the nightlife to be quiet but close enough to party. If I was back in San Diego I would happily stay here again... and hope the rooftop bar was open to have drinks on the patio and enjoy the view!

30/03/14 | Link | Rating: 4.0
422. Adiah O.
This is a great hotel. It was a steal at $107 by booking the same day via hotels.com . I requested early check in and it wasn't a problem, even though it was 6 hrs early. Internet is FREE, happy hour specials are awesome and drinks are stiff. The location is in the heart of Galamps Quarter and a 5-7 minute walk to 5th avenue. No tub but has oversized shower (I prefer showers only)   I was a perfect size hotel. I've stayed in the Grand Hyatt and honestly larger than life hotels are overrated and has hidden fees.

If I return to San Diego, I will stay here.

25/09/14 | Link | Rating: 5.0
423. Tiff H.
A great hotel!! Glad we choose here all the staff is super nice and the rooms are beautiful! Located close to gas lamp! Pet friendly as well.
The parking is pricey but totally worth it!

29/11/14 | Link | Rating: 5.0
424. Lindsay W.
Lesson learned: Never bring your dog on

-We liked how the hotel was near Petco park and lots of nice eateries. Only a 10-minute drive from Coronado beach.
-Hip and urban
-Spacious rooms
-Pleasant shower experience
-HBO and other good channels
-Would have had a great time if our dog had not been with us

-The bed comforter was made of an odd material - it felt like the material you would cover outdoor furniture with, and it was lumpy. The sheets themselves were nice though.
-Thin walls (at least the room we were in), which made our dog hyper sensitive to every noise
-Did not give us our dog bowls/bed at check in
-The grass potty area is a joke
-Expensive (We paid $500 for 2 nights)
-Our "view" was not a view
-Hotel employee saw that we were checking out a night early but did not apologize or offer anything

03/09/13 | Link | Rating: 3.0
425. Mike D.
Decided to do something different for Christmas this year. Got a deal through a third party for a three night stay. I stay in downtown San Diego all the time. But hadn't stayed here before. I gotta say except for a credit card authorization issue (which they took care of) it was a very cool stay. My dogs loved it as much as I did. Bottom line with its proximity to Petco Park (season tix) and the Gaslamp Dist, this is my new fave hotel in San Diego. This coming from a Hyatt Platinum / Hilton Silver member. Got a lot of catching up to do on the IGH acct.

28/12/14 | Link | Rating: 4.0
426. Kate F.
No clue why there would be a bad review for this place. If your upset about valet parking cost, you didn't do your research. The hotel is located in the gaslamp district and the location is part of the attraction.  You are near petco park, the piers, many restaurants and bars, and a trolly stop.  The lobby and bar areas are great, super clean and modern spaces.  The rooms are outstanding, I mean they are super large and modern.  The bedding was amazing, and the bed was huge.  All of the amenities of this room are really great.  On check in we asked if there was a mini fridge and they said no.  When they saw we were disappointed they told us they would bring one up for us.  By the time we got a drink at the bar and headed up to our room it was already there!  What great customer service!  I also LOVE the mini kuerig in the rooms, that made my morning.

The rooftop bar is as everyone described it- beautiful.  We spent a lot of time on this bar during the day and night.  Perfect view.  The gym is small but gets the job done.  There area a couple of exercise machines and a few free weights.  It was definitely adequate.

Now for those that are complaining about parking...41$ a night for valet is crazy I get it.  For Fri-Sunday I paid 30$ TOTAL!  I did this because before going I looked into public parking options.  Less than 1/4 of a mile away is a place called park it on market (MAKE SURE IT SAYS PARK IT ON MARKET- there's another garage right beside it that charges different).  15$ max a day and its free ALL Sunday.  So instead of 82$ we paid 30$ and the walk took 5 minutes.  Our car was safe the entire time, there are a ton of spot, there is an attendant on duty at all times, and its a good area.  No reason not to look around and find other parking options than the valet.  

Overall this place was great, I love the Indigo brand- always deliver!

12/03/14 | Link | Rating: 5.0
427. Andrew M.
My cousin rented us a room on Priceline one Saturday night in late December.  Good location, close to freeway, downtown, and lots of street parking to avoid paying the $41 valet parking fee.

Our room was next to the elevator, and some hallway noise came into the room.

Decor/furniture are fresh and new, nice solid doors, great bathroom and nice lighting.  The bed was nice; I didn't prefer the comforter though as it felt scratchy.

There's a foul smell in our room, like a backed up sewer.  We came back late and detected it, and smelled it again after going for coffee in the morning.  

I can't imagine where the smell comes from, but it's noticeable enough.

Not sure I'd stay here if the smell persisted.

28/12/14 | Link | Rating: 2.0
428. Lawrence J.
Nah, definitely not luxury. Missing bed lamp with a live wire poking out. Are you serious? The only thing that gives you a 2 star is the view.

Would not recommend it.

06/07/14 | Link | Rating: 2.0
429. Robin W.
The Indigo is a lovely boutique hotel.

The lobby is modern and clean as are the rooms. The rooms are large and well appointed  with comfy beds.

it is walking distance to everything downtown.

The valet informed me immediately that it is valet only and $41 per night . They even offered suggestions for alternate parking (Parkit on Market is great).

Staff was attentive and friendly. The one gentleman at the front desk with  the Australian accent went above and beyond w a smile.

The rooftop bar/restaurant is lovely at night with the fire pits and sweeping city views. The specialty cocktail was just $6 and delish. There is no pool and it is dog friendly so know that before you go.

27/03/14 | Link | Rating: 4.0
430. Ofir A.
I went back to hotel indigo on October 21st for 1 night, I mentioned the issue I had to the front desk guy, he was very helpful and even went up with me to the rooms , to verify there are no issues that might cause disturbances while I'm there.
This time I did not have any issues and I enjoyed my stay.
I did not dine in the hotel restaurant this time.
I appreciate the fact that they responded to my review which shows good customer service orientation.

23/10/14 | Link | Rating: 4.0
431. Debbie R.
This is my overdue review for Hotel Indigo San Diego. In November 2013, my wedding weekend coincided with a national medical conference. Many of the downtown hotels were already blocked for the conference and were either too expensive or not accepting other blocks. Hotel Indigo SD is one of the recommended vendors for The New Children's Museum, where I had my reception, and luckily they responded to my request.

I first worked with Shelia before she left, then Michiko, to arrange the block. There was no penalty if you do not end up booking the entire block prior to the cutoff date, which was nice. Working with Michiko was fantastic. She was quick to respond to my emails, and was so nice when we asked to have a tour of the hotel.

My husband and I booked 2 suites (one for the bridal suite and another for the groomsmen to get ready in the morning) and a regular guest room for family. We had a wonderful surprise when we checked in and found out we were upgraded to the Presidential Suite, complete with a congratulatory bottle of Prosecco from Michiko. The Presidential Suite is located on the 9th floor, which includes the private terrace adjacent to the Level 9 Rooftop Bar. It also has a fantastic view of Petco Park in the distance. It enabled us to get some great photos and footage of our wedding prep and first look.

The one small criticism we have is the lack of laundry and shoe shine services. However, this small item is overshadowed by the great service of the entire staff, from the front desk to the valets. We had a LOT of luggage when we checked out, and the valets packed our pickup truck in the most efficient manner we've ever seen while we had a complimentary drink at the bar. (We were that impressed, it deserves mentioning!)

Overall, Hotel Indigo San Diego is a beautiful hotel. Our guests thought it was lovely. I would love to stay here again and highly recommend it to others looking for wedding block.

08/12/14 | Link | Rating: 5.0
432. Brooke B.
WOW! What a hotel! My husband surprised me with a trip to SD and a night stay at the hotel for my birthday. The staff was super friendly and really seemed to care about us. Check in took about two minutes and they even gave us an upgrade with a view.

The room was gorgeous and the bed was very comfortable. The decor is modern but still has a homey feel.

The one thing I REALLY loved about the hotel was that it is Eco-friendly. There are little notes around the bed and bathroom encouraging folks to re-use bath towels and linens to help the environment. It is little touches like this that really put a smile on my face and made this a very memorable birthday.

The only issues we seemed to have we're finding parking and we were bummer that the upstairs bar was closed due to rain. Other than that, no complaints!

Based on the quality and ambiance of the hotel I would recommend Indigo to anyone staying in SD.

11/01/15 | Link | Rating: 5.0
433. Rahsaan L.
Date Attended: 10/21/14-10/25/14

Price : varied from $161 to $251 per night (much cheaper option than hotels hosting conference). The only price issue was the valet rate of $41/day, which is ridiculous. Especially when there is a covered garage two short blocks away at Market/7th at a of $15/day.

Service: Check-in was a breeze and room was ready in 10 minutes despite arriving around 12 noon. After being there a few days, I figured out why the room was ready by noon. The cleaning service is incredibly fast. One day, I left for breakfast for maybe 1 hour and the room was done when i returned. The front desk staff were very friendly.

Room Quality: The room looked like a well polished interior designer was involved. Great combination of colors on the walls and furniture. The view was fabulous and it's two blocks from the baseball stadium. The only drawback was finding a LONG hair in one of the face towels, which i discovered WHILE taking a shower (not cool)! Open wi-fi and good TV options. The only thing missing was a pool, but for that priced compared to other hotels it wasn't missed. Easy 2-3 block walk to the main bars and restaurants in the Gaslamp Quarter. The bed was super comfortable,  which is the most important part of my room experience.

Overall Experience: It was nice place to stay and great location. Would definitely stay again.

25/10/14 | Link | Rating: 4.0
434. Jeff C.
Clean. Nice people. It's swanky enough. $300 is way too steep though.  $40 parking is a joke. We are not in New York. Charge me $159 and I'll tolerate the hallway noise. Slamming doors all night long is no Bueno for $300. Irritating. Hotel is worthy of 4 stars but if I'm not sleeping I ain't praising.

22/03/15 | Link | Rating: 3.0
435. Lisa A.
Let me start off by saying that I absolutely LOVE Hotel Indigo. I live in San Diego and this is our go-to spot when we just need to escape real life for a night.
    My girlfriend booked us a "junior suite" for my birthday weekend. When we showed up around 4:30 pm they told us that our suite was being inspected and that we could have a seat in the bar and drinks would be on them. We were okay with waiting because, of course, we want our room to be clean, and they comped our drinks.  After receiving our delicious spicy bloody Mary's and taking maybe two drinks the lady came over and let us know that our room wouldn't be ready for a while so they're just going to upgrade us to a nicer suite. Needless to say it was amazing. We got the best room in the entire place! We had our own balcony, right next to the roof-top bar. An amazing view looking straight into home plate at Petco Park. The beds are so comfy and I am obsessed with the blankets and how heavy and thick they are. overall we were very pleased with how they handled the situation of not having our room ready and it made the weekend that much better. Because face it, it could have been a worse situation. And all of the staff at the hotel is amazing. And they're pet friendly.
    I have stayed at other Hotel Indigo locations and they have not even come close to what you get at this San Diego location.

28/10/14 | Link | Rating: 5.0
436. Dustin B.
Hotel Indigo!!!

What can I say other than this has to be one of the best hotels in the United States. The staff is incredibly helpful and attentive. The rooms are spectacular and well furnished. The décor of the property is very warming and engaging. The shower head is removable, which is an amazing feature not found in most hotels. The meeting spaces are well kept and very comfortable. The management is on top of things, Raul was able to change my room after I had an awful experience with some other guests keeping me up until almost 2 am by making repeated noise and slamming of the doors on my floor. The customer service Raul displayed with offering to move me was very nicely done and appreciated.

Overall I would highly suggest you stay at Hotel Indigo for any future San Diego trips.

10/12/14 | Link | Rating: 5.0
437. Mike M.
$41 a day to park your car at the hotel!  There were guests lined up at the Valet stand to argue the $41 parking fee.  All street parking is metered.  If you park on the street and move your car to anywhere on the same block, you will get a ticket, even if you feed the meter.  The closest parking is 3 blocks away for $15 a day.

The rooms are nice but very small.

07/04/15 | Link | Rating: 2.0
438. Jayne M.
Great hotel. Nice and affordable.
I love this hotel and really enjoy working here.
My clients always have positive things to say about the stay too. The views are great and the valet crew are top notch. For sure a great pick if you're looking for a nice stay downtown.

02/11/14 | Link | Rating: 5.0
439. Alice A.
This is a review for the New Years Eve party and a room.

A couple of friends and I stayed there on NYE. The room was nice, clean, updated. The walls were thin and you could hear everything going on outside. I'd imagine that it would be quieter if it wasn't NYE. We stayed on the 2nd floor, no view but that didn't matter to us.

Went up to the rooftop in the day and it was quite pleasant.

The party itself didn't really get started until late even though it started at 9, in the sense that no one showed up til later and they only sell 250 tickets so crowd was thin.

The group early on look like they were in their 40s-50s. A couple of large groups of early 20 somethings and a sprinkle of 30s comprised of the younger people that were there.

Definitely not a raging NYE but ok if you just want something to do in San Diego on NYE. It really doesn't matter where you go if you're among friends- you make the most of it.  

...But I will say- If you're under 30, go somewhere else on NYE. If you're 30+, this is a pretty decent party. The older people were fun and danced a lot.

Final comment - the DJ was terrible. He definitely played for the older crowd.. music from the 80s and 90s. Then at midnight all the older people left and the younger people came downstairs and then he played current music hits from this decade but like.. older still, for example, JT's Sexyback until about 1 and then he went back to playing the 80s/90s music. That's when I left.

05/01/15 | Link | Rating: 2.0
440. Jessica L.
Another great stay at the Indigo! My husband and I like to stay here every once in a while for a staycation. It's a great location in East Village with great food and entertainment within walking distance. Level 9 is a nice place to grab drinks before going out, especially if there is a baseball game! The staff is always friendly and we've never had any problems. Valet has always been quick and professional. Hotel is dog friendly too! Can't wait to come back again!

19/01/15 | Link | Rating: 5.0
441. R K.
I was looking for a place to stay in SD for our anniversary.  I read several reviews from my Yelp friends and this place sounded perfect.  We arrived and it's close to Gaslamp.  They only valet there, but it's downtown and every place is like that.  You can see Petco Park from there (about a block away).  The hotel is a small boutique type of hotel that's modern and very clean.  Check in was easy.  We went to our room and opened the door and there was a strong sewer or pet pee smell (It's a pet friendly hotel).  I called the front desk and immediately they said we will switch your room.  No questions asked.  I'm huge on customer service and that kind of attention to turn potentially a bad situation into good a good experience was very much appreciated.  

We went back downstairs to get the new room and they apologized over and over again.  They gave us a room with a city view and sent a bucket of beer up to our room to help us celebrate our anniversary.

The rooms are very clean.  The bathrooms are large and very nice.  We went up to the rooftop bar after dinner and the bartenders were awesome.  Friendly and even chit chatted with them for a while.  

We ordered room service the next morning and the waiter was very friendly and nice.  The only drawback to the place is our floor had some noisy guests and kept slamming their doors and talking loud in the hall.  But that's nothing the hotel can do about it and it was only a few times during our stay.

Overall, the hotel staff, room and amenities were excellent for the price and location.  We are already planning our next visit!!

10/11/14 | Link | Rating: 5.0
442. Keki K.
Beautiful hotel and staff are very friendly. It's pet friendly too so my Springer Spaniel stayed the night and was treated to dog biscuits every time she passed the check-in desk. I liked the decor of my room, not the typical blandness of a hotel and everything was modern and clean (no dog smell at all). It bugs me that bottles of water put in the room are not complimentary but yet the coffee is free. Elevators were not as easy to use as they should be which was embarrassing; a group of strangers in a metal box not able to move anywhere until rescued by one guest who had a working key card.
The location is great, close to lots of restaurants and coffee shops and a minute walk from the trolley.

24/11/14 | Link | Rating: 4.0
443. Jeannette M.
I can only comment on the rooftop dog friendly patio. We were staying at a nearby hotel and heard about this amazing rooftop bar overlooking Petco Park and our dog was welcome as well! This is an amazing place to take your dog to experience somethjng new.
Baxter was welcomed by not only the staff, but other hotel guests! He chilled on the couch as we sipped on our happy hour drinks. They also serve food, have multiple TVs, heat lamps and granite stone areas that also give off heat. An incredible view of the city while enjoying drinks with your friends!
They love pets so much here that they even have a turf area for dogs to play or use the restroom. Stopby-you won't be disappointed!

06/06/14 | Link | Rating: 5.0
444. Alexander M.
A nice hotel with friendly staff. The room was nice, but without a bath tub. Very noisy with the stadium having a Monster Jam going on.

The front desk was accomodating when I made my hotels.com reservation for the wrong date, but then upcharged me $40 for the change!

Valet parking is $41!!!!!! And then one is expected to tip on top of that?! My goodness.
Fortunately we found a street spot for free since it was saturday night a few blocks away.

23/01/15 | Link | Rating: 3.0
445. Cara H.
This hotel is a perfect, boutique hotel! The lobby is nice, staff were friendly, the rooms clean, modern, and hip! They have a rooftop bar with a beautiful view! Walking distance from Gaslamp and Petco park! I would love to stay at Hotel Indigo again! Beautiful hotel at a reasonable price!

The parking there is $40 bucks, but a couple blocks down (walking distance) there is a garage that is $15/day!

09/01/14 | Link | Rating: 5.0
446. Mambo P.
Dog friendly.  Staff was super friendly. Great rooms.  Just make sure you request a room away from the housekeepers locker if you want to sleep in. Other than that it was great.

03/03/15 | Link | Rating: 5.0
447. Bryan M.
Stayed here for a weekend after working in Oceanside for the week. I used points (15000 night). Check-in was efficient, greeted as a platinum member, bonus points, and welcome gift (free drinks at roof top bar) and was upgraded to top floor suite. Room was amazing, overlooking Padres stadium (you could actually see in the stadium and watch the game) and Gaslamp (downtown). Room was amazingly clean and fresh smelling. Beds were amazing. Walking distance to everything you need in SD (Mall, gaslamp, bars, clubs, restaurants, etc.. Nice happy hour on roof top bar. Valet parking only which was efficient ($25 night). I enjoyed my stay here and definitely would go back. I used points but the price in $239 night. this is a high-end hotel but well worth the price.

03/02/15 | Link | Rating: 5.0
448. Jim S.
Stayed at the Indigo this week for work.  I would have given them 5 stars but have taken 1 star off for the $250 per night rate and $41 per night parking fee. Both combined make this establishment overpriced.

That said, the hotel rooms are beautiful and spacious. The hotel is literally next door to Petco Park and the location is an easy walk to the heart of the Gaslamp District which is 4 blocks down Market street. It's also only a 10-12 minute walk to the convention center.

I didn't try the onsite restaurant because of the wealth of more interesting options on 5th street.

Even though this was a beautiful hotel, I probably won't stay here again if I am the one paying the bill.  There are other hotels in the area for much less that will also provide a nice room.  After all, you're likely here for the destination not the hotel which is only a place to crash at the end of an eventful day.

If almost $300 per night with parking is in your budget plans, then do stay here. The rooms are beautiful and I doubt you will be disappointed.

18/09/14 | Link | Rating: 4.0
449. Victoria C.
Dog friendly-- they have a bowl of treats in the front!
Smoke free
Friendly staff
Close walk to awesome restaurants and bars

Beds are just uncomfortable - I woke up feeling a bit unrested
No free parking around (valet is at a high rate; or we had to park somewhere else and pay, and walk to our hotel)

Our room smelt like smoke when we showed up; but they switched us to another one.

13/03/15 | Link | Rating: 3.0
450. John D.
I absolutely loved this hotel. The room was very clean and comfortable. The hotel front desk was very professional. The only reason I'm giving it 4 Stars is because of parking. I am not ok with paying $40 for parking. Lucky for me there was parking across the street and its free after 6pm for that day. I got the room with the stadium room and was worth it. I would stay here again when I come back to San Diego.

13/03/15 | Link | Rating: 4.0
451. Summer B.
We just had our wedding in San Diego, and used Hotel Indigo as the hotel for all our guests. It was somewhat of a destination wedding, as many of us traveled to San Diego, with the majority staying at Hotel Indigo. And they did not disappoint! From the team we worked with to organize our group rate and help manage our guests -- Jackie and Diana -- to the front desk team -- Nicolette and many more -- to the super kind and helpful bellmen; they were all delightful to work with, helpful, organized, and friendly (minus the security guard, but heck, it's his job is to be mean).

The rooms are GORGEOUS, clean, comfortable with great beds and pillows. The views are wonderful, too. The rooftop bar is nice, and also a great place to hang out  throughout the afternoon, especially as a place for wedding guests to filter through and say hello. Can't say enough about this hotel. The prices were fair and friendly, especially for Gaslamp. And we love that the Hotel Indigo is LEED certified, only helping make our wedding more eco-friendly. Would love to stay with them again!

17/04/15 | Link | Rating: 5.0
452. Patricia L.
My boyfriend brought me here for my birthday weekend. I love that boutique hotel feel that I get from this place, even though it is part of IHG. The rooms are cute, and the views are great. I love the location as well. It is so close to Gaslamp so it's perfect for bar-hopping. The only complaint is that the room we got did not have a bathtub. Everything's modern and nice. It is valet only, so that is something to keep in mind. I'd gladly stay here another time.

01/02/15 | Link | Rating: 5.0
453. Ryan C.
I had booked a stay at this hotel for my anniversary with my girlfriend back in 2010. I know, I know... what took so long? It's never too late to share my feedback about this hotel.

Charming location, modern looks. Upon arrival, everything appeared to be pleasant - accommodating staff, clean interior, and the room was beautiful. Oh, and the view! I definitely thought I made a great choice.

That was until our heater stopped working. I called the front desk, who promised to send someone up to check immediately. Well, I guess "immediately" meant more than 30 minutes. Keep in mind, this was early November and it had been raining all weekend. It was low-50s outside, and the glass windows did not keep the cold out. We waited, then finally a guy in a suit came up and shined a flashlight into the unit. His response was, "It feels warm to me, I turned it all the way up. Maybe you guys just had it on too long. Give it some time."

What the fuck. Are you telling me we don't know how to work a heater? We had the heater on for HOURS. If the room was already freezing, the temperature doesn't have to be on super high for the heat to start pouring in through the vent!

He left. Another hour gone by, we're freezing and chattering in our room. I decide to call again. The front desk lady said that she will send the manager up to see us. Wonderful, what is the manager going to do? So another guy with a flashlight shined through the unit, then said he'll send a mechanic. WHY DIDN'T YOU JUST SEND A MECHANIC?

Another hour goes by, it's already past midnight. I felt like we have been playing musical chairs with the staff. Finally someone came up to give us extra blankets, and at this rate, we give up on the heater. It was around 2 am that the front desk finally offered to change rooms. How nice. We didn't feel like moving at that point, just fed up with their poor customer service. We accepted the extra blankets and kept ourselves warm by cuddling close.

In the morning, their power went out. We showered in the dark. When I checked out, I mentioned our horrible experience to the representative. She had promised that a hotel management representation would call us to take our complaints. Four years later, I'm still waiting for that call.

21/02/15 | Link | Rating: 1.0
454. Megan A.
Chose this hotel for a girls weekend getaway since it was so close to the Gaslamp Quarter. Let me just say I instantly fell in love with this hotel.

It's beautiful, unique, cozy beds, spacious & clean bathroom, great views of the city & puppy friendly.

I didn't have my dog on this trip but my husband & I are already planning on having our own little getaway downtown & bringing along our four legged furr baby because this place is so puppy friendly.

Overall I really enjoyed our stay. The only downside was the $41 parking [there is NO way that is necessary, they could get away with charging like $30] & the fact the people in the room above is got into a heated brawl at 3am, but that's not the hotels fault.

26/01/15 | Link | Rating: 5.0
455. Yaneth P.
Great hotel in the downtown San Diego area.

Very clean, very nice interior and fresh.

The staff was nothing short of friendly and welcoming and catered to our every need with a great attitude.

The room was great, I booked a King bedroom. There is no tub in the bathroom but there is a very nice shower. The bathroom is nice, spacious, and clean.

I loved that they are pet friendly. There was no pet deposit required, they provide treats at the front desk, and the 9th level has a dog-relief area for your pup to do its business.

I will definitely stay here again the next time I am in the area. It is very conveniently placed at the heart of downtown/Gaslamp.

P.S. Bonus points for the Keurig coffee maker in the hotel room and the ihome dock for your iPod/iPhone!

04/04/15 | Link | Rating: 5.0
456. Kari O.
The hotel was nice.  The staff was very friendly and helpful.  It was clean, seemed new and nicely decorated.  The restaurant was good too. The beds, however, were so terribly uncomfortable that we had to change hotels after two nights of making every effort to try and be comfortable but ending up trying to sleep in the chair most of the night.  The second night the staff tried to make the bed more comfortable with no success.  Even my 10-year-old granddaughter woke up one morning complaining that her back hurt.  I was so disappointed because other than the beds the hotel was awesome.

14/05/15 | Link | Rating: 3.0
457. Romuel Dave C.
This is now one of my new favorite places to stay in DTSD.  Location is perfect for those that want to visit gas lamp, stay a little bit outside (but within walking distance) to all the bars, walking distance to PETCO Park, and overall... there's not much more to say than LOCATION LOCATION LOCATION. During our stay, Monster Jam was going on, and we could hear the trucks with our window opened! The Price wasn't too bad either.

The hotel is within walking distance to everything, and even good restaurants and gastropubs literally half a block down on Market st.

The Interior is gorgeous.  The lobby is well decorated, clean, modern...and the Front Desk Staff are very very nice.  Elevators are nice, though a little rickety, not a big deal.  The Room are very clean, spacious, and I know some have a good view.  Our room not so much, we had views of the apartments/condos in front of us.  The bathrooms were clean, and had good toiletries, and the bed was nice and firm. The wood floor (which i assume is why they are pet friendly) is nice, because I prefer hardwood floors over carpet.

Our clock radio was broken, a quick call downstairs, and someone had swapped it ou for us.  Also needed a wine-opener and bottle opener, and they brought those up right away.  The service here is exquisite.

The only downfall to this place is Valet at $41, with nearby metered street parking limited to 2 hours before 6pm.  After 6pm you are good, but finding parking is hard on the street. They do have "PARK IT ON MARKET" that is $15 maximum daily on normal days, but if you arrive after 6pm on Friday/Saturday there is a $4 premium.  However $20/day and only 3 blocks down, I'm glad to save that $40!

Overall, great place, will definitely come here again, if the Bayfront hotels are booked.

19/01/15 | Link | Rating: 5.0
458. Ted T.
Hotel Indigo is a pretty nice hotel here in San Diego.  Very close to Petco Park, the home of the Padres.  There are tons of restaurants in walking distance.  

The hotel itself has a modern look and has a gym, a rooftop bar, a restaurant and the usual amenities.  I didn't drive so I can't comment on parking.

The rooms are well laid out, pretty up to date, but are a bit on the small side. Nice shower, but no soaking tub.

They only get 4 out of 5 stars because they always forget to provide me a free newspaper.

02/04/15 | Link | Rating: 4.0
459. Erik P.
Ended up getting a decent deal on the room so booked the hotel.  Place is in the small side due to location.  Staff is quick, friendly,  and professional.  I would suggest staying here if you plan on going to the games or event's at the Petco Field or any events held in downtown.  

As for staying here again its doubtful since they lack having other luxuries like pool, club, rooftop lounge etc. Also overnight parking is $41 bucks on top of your tip that's just crazy.

21/07/14 | Link | Rating: 4.0
460. Angelie D.
Location is key and this place is perfect. If i ever go back to SD to watch a baseball game, this is the place to stay! It's not so centered in Gas Lamp but the location is still walking distance. The street was quiet and very clean. The valet is a bit pricey, but the drivers do suggest several structures close by that offer a far more cheaper price for overnight parking. This hotel is also dog friendly! The bar upstairs has a nice view of the city. The bar downstairs is also a focal point right after you enter! Our room was super cute and vibrant! I basically sunk my head into the pillows. LOVED THEM! I loved that there was a Kuerig in our room! I will def come back!

20/03/15 | Link | Rating: 4.0
461. Joseph L.
Clean and more modern than your typical Holiday Inn, its not too far from the Gaslamp quarter (duh?). Valet can be pricey (more than 2 Jacksons) but street parking is always an option if you can find a spot, do check the street cleaning schedules before you do so.

Lighting in the room can use a little more attention, but I do think that just me since I have dimmers every where in my house. I'll stay here again for sure!

05/01/15 | Link | Rating: 4.0
462. Cali G.
This was a hands down lovely hotel that we stayed in and we would totally stay again! The location?! insanely perfect! The rooms? well designed! The housekeeping? Pretty ok I guess, just over zealous I think to get into your room..lol. I mean she had the key ready to open the door, before I could even get out "yes?!"..lol

The fitness center- Just what a gym rat needs
The hallways and etc?- are simply cute, with not just doors and doors of rooms, but just a few near each other and short hallways. Just perfect and boutiquey, and lovely. It makes me love high end boutique hotels ( not to be confused with motels masking themselves as boutiques and charging far too much).

In love a million times infinity and this spot is hot!

20/01/15 | Link | Rating: 5.0
463. Katrina L.
Beautiful hotel! Stayed here for one night with my family because we were looking for a dog friendly place.
The location is in downtown and very close to the Gaslamp and lots of restaurants so it's easy to explore around the city.
We got two rooms. I shared a room with two full beds with my sisters. The room was large and very clean. It also came with came with complimentary keurig drinks which I really liked. The bathroom was also big and has a great shower.
The only drawback was the expensive parking ($41 a night) but that's probably to be expected with a busy downtown area and you can find cheaper lot parking only a block away.

07/01/15 | Link | Rating: 4.0
464. Chris T.
Horrible customer service!!! There is a bar manager named Jen who doesn't want to serve her customers because she doesn't have the time for them. Sad.

17/05/15 | Link | Rating: 1.0
465. Jamie G.
This hotel is very nice. Conveniently located in the Gaslamp District and extremely close to PetCo park.

They have no NON valet parking. Valet is $41 a night. The other parking option is two blocks away. Ridiculous. I forgot to ask and they failed to mention the parking fee or lack of parking conveniently located.

Beds are nice. Linens as in sheets are nice. The comforter is disgusting. The stains on it... Ewwwwwwwwwwwwwww!!!  I immediately stripped the bed of that nasty thing!!!

Bathrooms. Nicely done. Aveda products. Cleanliness...? Weird stains on the wall near the toilet. I wish I had not noticed it. The shower in our room does not drain properly. Not sure if all rooms have stall showers, but this one in our room resembled a bath with the poor drainage.

The hardware on the interior of the door needs attention. It not only ripped my sweater it sliced my arm.

You can hear everything in this hotel room. The elevator. The running water. People in the halls.

The window opens a bit which is nice if you like fresh air and want to hear the hustle and bustle of downtown. Earlier today I heard a service man practice God Bless America from PetCo park for the Monster SUPERCROSS event. It was lovely.

The bar and restaurant stop serving food at 10:00 pm. Not good for a crowd that likes to booze it up. I ordered pizza and the roof top bar forbids any outside food which totally sucks especially if the establishment stops selling food. I get why they won't allow it, but if you stop serving food you should have alternatives

07/02/15 | Link | Rating: 3.0
466. Tracey M.
Amazing hotel! As soon as you walk in its breath taking. We were greeted by valet (which was 40$) per night but we didn't mind...they helped my boyfriend an I with our bags and we were greeted by the friendly front desk. Our room was beautiful, very well decorated and romantic. It was our 5th year anniversary and they brought is up a complimentary bottle of champagne to celebrate! Major points for that. The location is convenient, we walked to the mall and then to the gaslamp quarter at night to do some bar hopping. I would recommend this hotel to anyone.

18/05/15 | Link | Rating: 5.0
467. Stephanie D.
Hotel Indigo is a really comfortable & hospitable hotel. It started with pulling up to the hotel & the valet with a smile....

(SIDE NOTE: Though i will admit downtown San Diego is NOT San Francisco even though SD surprisingly has the audacity to charge the $40+ overnight garage fee we parked the car in the lot that was 2 blocks away the second night. I'm forgetting in California we pay for our garage parking regardless :P)

....Then there was the front desk people who were quick to offer personal reccomendations- as I'm sure working in the hospitality biz everyday inquiries  become monotonous, they all seemed happy to suggest places of interest. Quick check-in. We all luhhhh the quick check-in's. Within entering the small lobby to get to the elevator i noticed they had the AC blasting with a pretty aroma in all the lobbies & hallways. Interesting considering this is a pet & eco-friendly hotel, it was very clean & had burgers on the menu (thank goodness!) Room key card required to activate the elevator to your floor. The rooftop bartender was also entertaining as we sat eating our dinner. Hotel Indigo can do more with the food, but they've definitely got their drinks down. This hotel was the first of many that I've noticed that serves ginger infused liquor around SD haha.

The room we stayed at was cute & very clean, overlooking the street like a studio apartment in the city.  Our cute little room came equipped with a Keurig, body length window, & extra towels-couldnt ask for anything else except for balconies to step out in but thats okay. We slept well during our time here. One of the most comfortable chain boutique hotels i have rested my head at, i would definitely stay at this hotel again.

10/03/15 | Link | Rating: 4.0
468. angela o.
There is a charm to this hotel. Convent location to Gaslamp district and nice rooms.

My stay on the other-hand was a complete nightmare. My first room they brought me to stunk. I had to switch rooms. My new room was located next to the stairwell. The noise from guests slamming to door till 2AM combined with noisy neighbors that I had to call security on was nuts!!!

The good and bad of the location is it is party central for booking rooms. I was here to work a convention not party.

Lastly my AC did not work all night. I sleep in a sweltering hot room all night. The only comp I received from this ghastly experience was a free breakfast for a two night stay.

15/02/15 | Link | Rating: 1.0
469. Barry W.
*** Dog friendly, modern, urban boutique hotel ... ***

Conveniently located in the Gaslamp district just steps
away from oh so many watering holes and restaurants.
My takeaway was free wifi and most comfy pillows ever.

*** No bathtub tho?  Just a shower.  Gotta ding 1-star. ***

18/02/15 | Link | Rating: 4.0
470. Richard K.
Had to go to San Diego/Tijuana for work and decided to take my family with me, which includes the wife and our adopted furbaby (Charlie aka Carlos).

As part of my job, I need to conduct quite a lot of due diligence. Therefore, I checked multiple websites including Yelp, BringFido, and TripAdvisor for dog-friendly hotels without pet fees and all three sites led me to Hotel Indigo. And as something I learned eons ago in high school journalism, when three sources confirm something, it's a go... ahem In-di-go!

So yes, Hotel Indigo has no added charges for bringing pets and their pet policy is simple. There is a maximum of two pets (of any size) per guest room and dogs are allowed everywhere in the facility including the lobby and the rooftop bar on the 9th floor that includes a nighttime bar and an artificial grass pet relief area.

This pet policy has to be one of the best policies in the hospitality industry because other hotels not only have a pet fee, but restrictions on size and breed as well. We are well aware of pet policies because whenever possible, we like to travel with our four-legged son. And despite my brother working for Marriott's corporate offices in Irvine, CA, which includes family discounts, we almost never stay at the Marriott because their pet policies are among the most prohibitive and most expensive.

Upon check-in, we were upgraded to the 11th floor to room #1128. The room consisted of hardwood floors, modern furniture (two queen beds), amenities by Aveda, and a kickass view of downtown San Diego. They also had a Keurig coffee machine with four capsules that included two decaf options.

I just wished the room had a mini-fridge (I guess I am used to Las Vegas hotels). Therefore, to keep some of Charlie's food from spoiling (ironic since he is an organic dog food eating spoiled furbaby), we had to make use of the ice machine. By the way, the ice machines happen to be on even floors only.

Despite being a LEED-certified facility, like most newer construction buildings, the walls were a bit thin. So yes, you can hear your neighbor watching Kardashian re-runs. Moreover, our room was right next to housekeeping so Charlie barked a couple times when he heard the cart rolling by. Just a dog being a dog~!

Still, our stay was pleasant and the front desk even allowed for a really late checkout (normal checkout is 11AM) when I explained to them that I would not be back from a meeting in Tijuana until after noon.

Therefore, at the end of the day, if we had to stay in the Gaslamp Quarter (where I think the "Gas" in Gaslamp may be from the constant noxious gas emanating from the sewer vents) or watch a game at Petco Park, we would definitely come back to Hotel Indigo.

Maybe they should rebrand themselves as Hotel In-Dogs-Go.

Due to its prime urban location, the hotel only offers valet parking at nearly $40. Butt, butt, butt (pun intended with the extra -t), don't let valet parking deter you from staying here.

You see, located literally 3 blocks to the northwest along the north side of Market Street is an Ace Parking structure (614 Market Street) that charges an hourly fee of $1 with a maximum fee of $15. The parking structure is bounded by two one-way streets, 6th Avenue to the west that is southbound and 7th Avenue to the east that is northbound.

* Just like home, despite having two queen beds, we all snuggled into one bed.

* The elevators make a strange clanking sound that can be heard all night long.

* A Starbucks is right around the corner at the SE corner of Market and 10th Avenue. Don't be fooled by the Korean knock-off Tom Tom's at the SW corner!

* Hotel Indigo is a boutique hotel brand of InterContinental Hotels Group which operates InterContinental Hotels, Holiday Inn, and Crowne Plaza Hotels.

11/12/14 | Link | Rating: 4.0
471. Cynthia L.
What a great place to stay!!!
My boyfriend is an IHG Platinum Member and we used some of his points for a quick weekend trip.

Hotel Indigo is located very very close to the heart of Gaslamp Quarter plus other surrounding areas. Restaurants, bars, stores, coffee shops...etc....were within walking distance from our hotel.

I believe there are 12 floors in total. We were on the 12th floor facing Petco Park and wow...the view was amazing. We got a corner room with two large windows. It was also a nice touch that the windows had an option to slightly open. We did that every morning to let in natural sunlight plus fresh air.
Our room was clean. I mean, really clean. It included a nice sized fridge plus coffee maker with K-cups provided. Bathroom was clean and spacious. Nice sized too....especially that shower stall. Big enough to fit two adults.
One thing that is unique about Hotel Indigo are wooden flooring in the rooms. I liked that because this doesn't leave the housekeeper a chance to skim the room. Whereas carpets, it gets stained easily and certain spots could be missed. But with the wooden floors...if it's dirty...there's no missing that!! There's no half-assing either.

The mandatory $41 per day for valet sucks, It sucks major. 41 freakin dollars!!!!! Ouch!!! That could be a meal for two right there!!! =/ Keep that in mind if you're deciding on where to stay at in San Diego.
Even though this is a pet friendly hotel, everywhere from the front desk lobby, the rooftop bar, to even the elevators were squeaky clean.

We will definitely choose Hotel Indigo again the next time we're in San Diego!

29/01/15 | Link | Rating: 5.0
472. Jennifer H.
Stayed here this weekend for one night. The room was clean and inviting. The bed is firm so if you are used to a soft mattress prepare yourself. It was comfortable to me but I don't mind firm. The noise level on the hallway was quiet but we were in room 823 so not near the elevator so I don't know if rooms closer are affected. The pet friendly description is accurate so if you don't like dogs you may not want to stay here because my husband and I seemed to be the only people without a dog. If you are allergic to animals you also may not want to stay here because people let their dogs sit on the furniture in the lobby so I'm positive they let them on the furniture in the rooms.

The bathrooms are nice and offer the normal amenities like hair dryers and travel size products. There is a Keurig coffee maker with one pod of decaf, one regular, one sleepy time tea, and one English breakfast Tea. There is no mini fridge so don't expect to be able to keep anything personal cold.

The location is near a multitude of bars and restaurants. We went for drinks and dinner at bootleggers based on yelp reviews.

The hotel bar on the 9th floor made me feel like I was having drinks at the local dog park. This was due to the doggy pad where guest can take their dogs to relive themselves is in the corner of the bar. Last thing I want to do is drink my cocktail with fido doing his business. If you can ignore the few people who think their dogs are so well behaved that leash rules don't apply and the yippy arm candy dog barking at everything that moves by all means enjoy. This is a bummer for me tho because the view was killer and the nights in San Diego are beautiful. My husband and I had one drink then left.

I would stay here again but next time will look to other parking means since 41.00 is beyond excessive for overnight parking. I'll also stick to the gaslamp area for entertainment and drinks with my husband.

05/04/15 | Link | Rating: 4.0
473. Ivan G.
I was very pleased with the Hotel Indigo. From when my girl and I first pulled up, to when we checked out and drove away.

The one complaint I have however, is the parking rates. No self parking, and valet parking is a whopping 41 dollars for overnight. I don't think however, that the in and out privileges are worth that much money. We found a parking structure right around the corner that charged us half of that for allday/overnight parking.

The room was great! Very clean, cozy, and inviting. The bed was a little on the firm side, but still very comfortable for two people to sleep in. We were on the third floor, and the view was okay. The bathroom was also very clean and fancy with the marble top sink, and waterfall shower head with the removable handle.

The 9th floor bar was pretty nice as well. drinks were alittle expensive. around $12 for mixed drinks, and about $8 for a blue moon bottle. the couches, heaters, and little fire pits make it really comfy when it's alittle cold at night. Most of the crowd up there were in the older range. We were pretty much the only college-aged people up there. They even have a little grassy corner up there for your dogs!

Very pleased with the hotel. The price was actually very cheap, considering how nice the hotel was. I will definitely be staying here again, whenever I come back to San Diego.

05/04/15 | Link | Rating: 5.0
474. EJ J.
We stayed here for two nights this past weekend for a wedding we attended on Saturday. The wedding party, the bride and groom all stayed here as well. The bride and groom had the suite with the huge private balcony that overlooked Petco park. We had a normal room but the view we had was still pretty amazing (12th floor).

From the moment we arrived to the time we checked out, the staff was very helpful, extremely nice and they always had smiles on their faces. We needed them to hold our luggage for a few hours after checkout and they didn't have a problem with it. We called and received late checkout without any problems and the room service from table 509 was pretty good. The only drawback and reason I didn't give them 5 Afros is because they have this ridiculous $41 a night for parking. You could either try to find parking on the street or in some other lot. If you need to make copies or print anything they have a business center and they provide you with free internet once you check in.

My favorite place in the hotel would have to be the level 9 rooftop bar & lounge which has a few flat screen TVs, fire pits and a gorgeous view of the city and Petco Park. The hotel is dog friendly so you see little furry guys everywhere including at the bar & lounge because they have a little fake grass area for dogs to hang out.

We will absolutely be coming back here to stay because it's a gorgeous hotel, it's within walking distance to the Gaslamp and all the bars & restaurants in downtown. We just have to find another place to park.

4 out of 5 Afros

11/04/15 | Link | Rating: 4.0