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Manchester Grand Hyatt San Diego in San Diego, CA

Specialties

Prime Waterfront location on San Diego Bay. Offers a resort-like setting with bay view rooms. Five minutes from the airport and walking distance to San Diego Convention Center, Seaport Village and Gaslamp Quarter.  Easy access to San Diego Zoo, Sea World and Beaches.

History

Established in 1992.

The Manchester Grand Hyatt was first built in 1992 with one tower, 40 stories high. The second tower was built in 2004, reaching 33 stories high. The Manchester Grand Hyatt San Diego is the tallest waterfront hotel on the west coast and boasts 2 signature restaurants, 3 bars/lounges, 2 grabngo style delis, a full service Kin Spa and salon, sauna and steam room, 2 pools (1 adults-only pool), Jacuzzis, 4 sports courts, a 24-hour StayFit gym, a FedEx Office, gift shop and 125,000 square feet of flexible meeting space, including one of the largest ballrooms in San Diego.

 

Company Info:

Rating: 3.56

Address: One Market Pl, San Diego, CA, 92101
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (711):

1. Loree C.
I second Dave (below) on a few things, especially parking, unless you are at motel 6 most 'nice' hotels will charge for parking. I first got this room through Priceline, we stayed there this past Saturday, we go to SD quite often & would stay here again. This is in a great location! Upon check in the lobby is impressive, the valet staff friendly, the only main thing i took from reading the yelp comments after booking & paying for the room was the nightclub issue, I mentioned that to the woman checking us in and our room was moved to a room with an amazing view, it was quite impressive, room 3162! Granted it had 2 doubles but that's ok, we just cozied up. The room was very clean, nothing like i expected after reading the comments on here. The only thing I would complain about with regards to this room was that the toliet ran. The hotel cannot do anything about the train at early am hours, that would be a city thing, annoying, a little but it was ok. The bar at the top was fantastic too, great drinks, great prices! I would definitely stay here again, now, with regards to the politics of the owners, I'm gay and let me tell you, more often than not people are not fans of the gays! lol It's life, do i want to support these people not necessarily, had i not been picking the hotel via priceline (where they pick it for you) would I prefer to stay at a hotel that I do not know is anti-gay, of course... but, that isnt always possible. And we arent the only ones there are several "out" employees as well as there was a lesbian softball team there too! My review just goes to show, everyone's experience is NOT always the same....

13/10/09 | Link | Rating: 4.0
2. Rah Rah C.
Stayed here with my friend Teresa and thought it was OK.  The view was awesome looking out over the water, the room was clean, the hotel staff friendly and attentive, the pillows fluffy ehough for a pillow fight,  but I have stayed in nicer Hyatt's.  Looked a bit dated.

17/07/07 | Link | Rating: 3.0
3. Jessie C.
I love.. ADORE the lobby!  The reason why it's called the GRAND Hyatt you know.  I stayed in the 23rd floor as I'd hope (higher the better!) and overlooked to half the bay and half the downtown.  Lovely indeed.  The room I stayed in was small (duh) but cozy.  Even the sheets matches with the lobby.  The parking was better than I'd expected.  I was first fooled by the line to the garage, thinking to myself that I would have to wait half an hour to get into the garage and then another to find a spot.  But boy was I wrong.  Yes, it was a long line, but the line moved along smoothly and there were plenty parking.  Not to mention I was there during summer vacation season.  Strolled around the shops and outside the diners but didn't go in any because I was busy having fun outside the hotel.  I mean, that's what hotels are for...  I had a great stay, was satisfied with the clean sheets and the perfection their cleaning ladies had done!  I mean, omg, I went back and saw exactly the same as I first walked in to the room...  Every angle was to the little bit of perfection.  And it was a cheap stay for such place to my opinion.  I'm hoping next time I could stay for more days.

04/02/08 | Link | Rating: 4.0
4. Sarah H.
I stayed at the hotel while attending a conference down the street at the Convention Center, and staffing a work event at the USS Midway. The hotel was central to all of the places I needed to go, either within walking distance or a short cab ride. The view from the room on the 20th floor was beautiful -- the harbor and the USS Midway. It's nice that you can open the window to let in some fresh air, even 20 floors up, although the train coming through in the middle of the night might warrant keeping it closed! $10/day for Internet access seems pretty standard for the business hotels I usually stay in. The front desk and business center staffs were helpful and friendly. My husband used the fitness center and said it was nice. We were disappointed (and confused) that the restaurant Lael's wasn't open on Sunday night. Room service was expensive, but the soup and pizza we ordered were good. Overall I was pleased -- it's nice when you go to a place like San Diego to be able to see and enjoy what makes the city beautiful.

14/05/08 | Link | Rating: 4.0
5. Nick J.
A great place to stay if you're in SD for New Years. $75 a night for a suite. Not bad at all.

23/04/07 | Link | Rating: 3.0
6. Lisa H.
Great Location! Especially for dog owners. Out the back door by the elevators and you are at Seaport Village. Lots of grass and places to walk the dogs. Our dogs had just as good a time as we did. It seems the restaurants with patios let you bring your dogs. Also a few  block away is the Gaslamp district and many restaurants are dog friendly. We ate at Nicky Rottens and bought grilled chicken for the dogs. Walking to the Gaslamp there were periodically poles with doggie bags. We felt very welcome with our doggies. The hotel was nice and very pretty. The charge for our dogs was 30.00 a night, I guess you are only suppose to have 1 dog but ours are little so they made an exception. Also I believe the dog policy said you are suppose to get some treats and a toy for your dog but we never saw it, so ask if you stay.

08/03/09 | Link | Rating: 5.0
7. Maome S.
Always stay here when I'm in town for business.  As Irene S states below, the top of the hyatt is a great bar.  It does get foggy in the evenings so half the time you're up there at night you won't be able to see shit.

22/09/06 | Link | Rating: 5.0
8. Annie I.
My husband and I were not impressed with this Hyatt hotel at all!  First off, the room we stayed in was extremely hot (over 85 degrees) with no options of turning the AC on.  We called the operator but it took them too long to come and we had to leave for our reservations.  It was poor service as it seemed like they could care less!  Second, the toilet was running all night.  Then the shower water got cold during our showers!  The location is great but the room was a big disappointment.

15/02/10 | Link | Rating: 1.0
9. Chris B.
Great location, great views, great lobby, and so-so rooms... it all adds up to a 4 out of 5 star rating. I stay at a lot of the major chain hotels... Hilton, Westin, Sheraton, Hyatt... while on business, and I can honestly say I've been a bit disappointed lately with Hyatt. Although their lobbies are quite nice, the rooms always have this early 90's sort of feel to them. What happened to the 400 thread count sheets and down comforters? All of the other majors seem to have them. Maybe I've just been staying at the wrong Hyatts. In any case, if you're in town for a convention or even just pleasure, this is a good bet if you're planning to spend a lot of time in the downtown area.

26/10/06 | Link | Rating: 4.0
10. Nick l.
dread to think what the going rate is here..? probably $200+ in peak season .... nice enough rooms but very "1980's" with musky smell and old TV that must have 10yrs old. loud a/c unit too, very annoying.
.... one of the benefits to this recession is that few will pay that amount.... including me....thanks PL .... $75.00 + fees = $99.00 ... i can live with that, although not the small bottles of water in the room for $4.50 !!

just knocked a star off because they charge extra to use the fitness room, only $5.00 but it's the principal ...  what a joke.

11/11/09 | Link | Rating: 2.0
11. Vanessa A.
Pretty nice place and super close to the Gas Lamp District. Went with my fiancee and our three little ones. Got mean stares from plenty of guests because couldn't comprehend how we have three children? (We literally got asked by an elderly couple) lol Great place for business but not the best for partying or in our case with children. Parking was absurd, still can't get over the fees! Pool was pretty nice, and really liked their outdoor activity site. Liked that its right next to Seaport Village, but be prepared to spend way too much money! lol It definitely reminded of us Downtown LA for some reason. But I will not be back, the cleaning staff and lots of the rest of staff were super kind and really great, but the rooms were tiny and just not the bang for your buck. I figured if you paying all this money you'd think they would throw in something. But nope, better off staying elsewhere in my eyes. But like I said really great for business or if you want to be close to Gas Lamp. But I won't be coming back, that's for sure.

11/10/11 | Link | Rating: 3.0
12. Monk R.
this is going to come out spewed, but it's all inclusive:

good location, no free parking for hotel guests, my water front view also looked straight into the marriott, average for conference space, slowest business center ever, very expensive sub par food, easy check in and check out, don't bother going to the bar upstairs, no straight vodka available at the bar downstairs, they're not as luxury as they think, i had a missing lamp shade, no wireless in the rooms, the seaport tower rooms are nicer than those in the harbor tower, seaport village is.. egh.  what's it called that we learned in psychology 101 where when there's more people to do something it doesn't get done because everyone thinks that somebody else will do it?  i think it's the hyatt staff.  but not all, some were very very helpful!  

i will be pretty happy when my job sends me here again at the discounted $222 a night that i charge on the company card.

24/04/07 | Link | Rating: 3.0
13. William C.
A couple friends and i wants to go out and party downtown so we decided to get some rooms down at the Grand Hyatt. It was fairly close to everything we wanted to do, seaport village, food, and clubs. For three days We ended up getting a Common room and attached rooms on both sides one had a king sized bed with a full bathroom, the other had two queens, and a bathroom. We also had  two more rooms 1 floor down. It was very expensive but we enjoyed ourselfs. The rooms were  "regency suites" on the "regency club" floor. We had a beautiful view of the bay, complimentary breakfast, and they delivered pizza at 3 AM, beer, shots of jack and kamikazes at 8AM :) and it was not that expensive! The common room had a nice sized table for meetings, and beer pong. There was a nice cd player hidden under the fairly big tv. The kitchen had a coffee maker, sink,  wet bar, and a full refrigerator. the common bathroom was basic but with a walk in shower. And of course you can got forget some extremely comfortable couches, though i agree with Pauline C they looked like they were from the 80's. The only down side was the waters in the room were quite expensive! i think the beer was cheaper. There is a bar down in the lobby, pool, sauna, and day spa. Parking was in a structure next to the hotel, and there is valet. i had a memorial time, and one more place i can say i have been :)

11/02/09 | Link | Rating: 3.0
14. Don W.
I was here for a conference & added an extra day to just bum around with my wife.  The hotel was good for all that.  Housekeeping got everything right, the reservations weren't screwed up, and the hotel was located near the Gaslamp district and near the Convention center.  The Marriott next door has a nicer pool and the bars charge too much, but it was one of the better conference venues that I've been to lately.

09/12/07 | Link | Rating: 4.0
15. Aaron S.
Beautiful lobby and views. Great location. Bed sheets and pillows weren't that comfortable and water pressure was low. I think i was in the old tower so the room and bathroom looked run down.  Scrambled eggs in $22 Buffet was runny so I tried an omlette. Cook needs a new job, was rude to most guests. I"ve never had a one egg omlette with a teaspoon of salsa on top. If weren't in a hurry to go to a trade show there, would of ordered from the menu instead.

14/04/07 | Link | Rating: 3.0
16. Brooklyn Groucho G.
Stayed at this dump in late November for a professional meeting. I stay at a lot of hotels and I have to say this is - without doubt - the worst big city hotel I have ever stayed in. Yes, of course it is expensive and the parking fees are outrageous - $24 for self-parking and the internet is $10 bla bla. This is a big city hotel after all.  

However I was absolutely amazed at how understaffed the place was and the  incompetence with which the staff that was on duty performed their jobs. This staff at this place   - and I am not kidding here - seemed to be in a competition to prove who could be more useless and/or rude than the last person.

Is there a manager in this hotel?

They have one place to get a cup of coffee-to-go and a light snack/meal  in the "deli" area. There was one person  on duty most of time with a line of about 15-20 people. Dude I am paying $200 bucks for the room and I have to pay $2.50 for a coffee AND you want me to stand on a line for 15 minutes. Why not post a sign that says "Only Suckers Stay at this Hotel"?

Check in and check out were both disasters. I almost jumped over the counter to open up another position for the "mentally challenged" people working the counter. The restaurant and bar staff for the most part - there was one exception in the restaurant when I had the breakfast buffet (but folks, how important is the wait staff at a buffet?)- where also just either incompetent or rude or both.  

Oh and then the bar on the 40th(?) floor. Nice views sure, But they managed to put the kitchen in such a way that the florescent lights shine on the tables in the front. Ok whatever. Hotels are often designed badly.

But that is not the problem. There was one group of patrons so drunk they could barely stand. And the waiter kept serving them. It seemed only a matter of time that these people would either start a fight amongst themselves or with other patrons.  The two guys (there was one woman too) were clearly looking for a fight. They were drunken bumpkin college football fans who team won or lost. I doubt they remembered.

Ok, not the hotel' staff's fault that some drunks in the bar are  threatening other guests  (this was about 6:30 in the evening mind you), but why keep serving obviously utterly intoxicated people? When I asked the guy who seemed to be in charge why they kept serving these  people he replied that they clearly "know how to party." Say what?   Dude,  A) this is San Diego not NOLA at Mardi Gras B)You sound like a little putz and not a professional in the hospitality industry. And yes, they had a nice drunken fight in the hall way leading out of the place...a sort of Leaving Los Vegas-type scene. Wonderful.Five minutes later yet another completely intoxicated guy comes along  - he's carrying two bottles of wine with him - and starts with the people at my table. I explained to him it would be better if  he left. Luckily for him he did. Again,  only wry smiles form the staff when I pointed this idiot out.  Is this Candid Camera or something?

I just could not get over how poorly run this place was - if you know what you are doing avoid this place like the plague.

28/12/10 | Link | Rating: 1.0
17. M T.
beautiful hotel and suites are huge. i don't support prop 8. if you want to boycott fine, if you don't than thats fine too and people have to realize that. one man didn't make the decision.... regardless the hotel i beautiful and the staff very helpful. good shopping and food in the hotel too.
however parking is pricey

20/12/09 | Link | Rating: 5.0
18. Ann T.
Went to a Christmas Gala at this place with my best friend. I must say the ambiance is GREAT! But when the food came out I was NOT impressed. We got some chicken plate with 2 baby carrots and 2 stalks of asparagus. The chicken looked like it was topped with 'shake and bake' without the being shaked. The dessert was a fruit torte with chocolate crust. The presentation was nice, but the taste was YUCK! I guess in this case...LOOKS CAN BE DECIEVING! I don't what staying there would be like, but I heard that's its actually nice. Just don't eat the food if you go to an event there.

18/12/07 | Link | Rating: 3.0
19. Irene S.
With the expansion, now stand 2 twin towers.  This is a great spot for a nearly 360 degree view of the waterfront and Coronado Island.  

The bullet elevator that takes you to the 'Top of the Hyatt' on the 40th floor never fails to make me light-headed, but in a fun way (fyi, for all you glue snuffers out there). It's a perfectly classy break for cocktails just before sunset, but be careful not to get vertigo.

07/02/06 | Link | Rating: 5.0
20. Kim H.
Since we live fairly close-by (Temecula), my husband and I come to the Manchester Grand Hyatt for little weekend or holiday getaways. (more flexible and cost-effective than a timeshare) We are also Gold Passport members, which gives other perks such as free Wi-Fi and late checkout. We book the basic room with a AAA discount, sometimes it also includes breakfast at Lael's (huge buffet) worth $24/pp. We LOVE this hotel because you can walk around Seaport Village, the boardwalk, and sit and relax and people watch, or walk to the Gaslamp District. They serve lunch/drinks by the pool, and for nighttime also have 3 fire-pits and sell S'mores kits. The few times there have been problems, the hotel has always made good with upgrades or comps to make up for any shortcomings. If you can stay in a Regency Club room, I suggest it for the light breakfast and evening hors d'oeuvres & cocktails. Sometimes the buffet in the restaurant is "too much" and it's nice to hang out in the Club with its sunset view.

Now, for the buildings: Connecting the buildings is the Lobby, function rooms, and the pool on the 4th floor. The older building is the Harbor Tower (East) which contains the Regency Club and the Top of the Hyatt lounge on the 40th floor. The rooms are a little more dated and the bathrooms have a more "used" appearance, i.e. older grout, scratched fixtures, nicked woodwork, etc. Just more wear and tear in general. This building faces either west toward Seaport Village and the other tower, or the Coronado Bridge. The newer building is the Seaport Tower (West). It has a "fresher" feel and, since there are also windows on the ends of the building, you can get a corner room with panoramic views. The only drawback is if you want access to the Regency Club or Top of the Hyatt, you have to switch towers. You can crossover to the other tower on the Lobby, 3rd or 4th (pool) floors. So, just a little walking.

The negatives: Parking!!! This is why I didn't give it 5 Stars!  The price went up from $24 to $26. Crazy! The only consolation I can think of is at least the hotel doesn't charge a Resort Fee like some other Hyatts. They should offer discounted parking for Gold Passport members or some deals that include parking. I suggested that but they say the garage is owned by a different company. Note to self: Buy a parking garage!

Overall, a beautiful hotel with nice amenities and things to do. After you stay there a few times and get to know the hotel, you can request a specific room, they are very accommodating.  

One more thing: Become a Facebook fan and you get scoops on deals.

01/06/11 | Link | Rating: 4.0
21. Robert Y.
The hotel was nice, but a the interior decor was very dated. We stayed at the Seaport tower which was supposed to be the new tower on the 18th floor with a city view. The room was decent for the price nothing special, just a place to sleep. The walls were a little thin and we could hear the noise from the surrounding rooms. The receptionists at the Hyatt was friendly and outstanding, I think here name was "Kerria" not sure about the spelling, and she was very accommodating of our needs. Thank you "Kerria". The pool area was very windy at night and the Top of Hyatt had an impressive view of the city. The valet parking was on the expensive side at $36 per night. For the same discount price of the room, I would stay here again. However I need to find a cheaper alternative for parking.

01/06/11 | Link | Rating: 3.0
22. Shannon H.
I agree with the other reviews I read. I too thought this was a very nice hotel with a lot too offer. The staff was very friendly and professional which is a MUST in my opinion when staying at a $200 a night hotel. There were a couple things that stood out about out trip I should mention. For one, they comped my 9 year old son's breakfast buffet cost upon my request for a discounted price. And he ate more than me I think! The sports bar Redfield's was great and even showed the UFC fight for free on Saturday night which I thought was awesome! The rooms were not that great but the views made up for that. They offered movies on demand for $15.99 which I believe is WAY to pricey, but we did take advantage of this special perk one night. Ordered room service for breakfast and that was about $70.00. Again, this is not a bargain hotel by any means! Parking in the garage was $24.00 a night and valet was $34.00 a night. The parking garage is horrible and I got a door ding on the first night. Overall, this is a very extravagent, albeit, beautiful hotel and location. The kids' activities were great and so was the service. The spa was a joke, don't even get me started! But there is so much to do in this area, you really can't pick a better place to stay!

12/07/10 | Link | Rating: 3.0
23. Kate R.
The location is ideal- just a short walk or cab ride to all of the restaurants downtown. The suites are beautiful and spacious, with amazing views and the comfiest beds ever. The bar on the top floor is fun- very cosmopolitan feeling, very Chicago. The gym is gorgeous- immaculate, spacious and full of modern equipment. The staff were fantastic- super helpful and accommodating.

22/02/09 | Link | Rating: 5.0
24. Omar L.
Boo...this Hyatt sucks. I stayed at the Hyatt in Palm Spring over the holidays and that sucked too...last time I stayed at a Hyatt. The hallways reek of old times, and like ppl have said in previous posts the bedding sucks.

My bath tub had three hairs in it and the sheets a burn mark that looked like it was from a cigarette. I had a late check out on Sunday to sleep in, only to be awaken by some sort of banging going , clearly construction work of some sore.The staff was pretty good, but the hotel it self was whack.

Do your self a favor, spend the extra $50/night and get a room at the Marriot right next door. They seem to care more about their properties and keep it up to snuff.

03/03/08 | Link | Rating: 2.0
25. Rhonda S.
This hotel hardly deserves one star.  I guess they must be on an economy kick but I have never been in a hotel where the rooms and public areas are kept this warm.  (No, the in-room thermostat will not go that low).  Room service is slow, mediocre and ridiculously priced.   Parking is a$tronomical.  Not even a mini bar in a $300/night suite?  How can they get away with that?  Good thing there is an active convention business or this place would go under.

09/10/09 | Link | Rating: 1.0
26. Kim M.
Just returned from 3 nights at the Manchester Grand Hyatt. We loved it. We encountered only helpful, friendly, and professional staff. Every single employee we talked to was really nice and asked us how things were. I was really impressed. Check in was quick, and we were upgraded to a newly renovated room. We were on the 25th floor and the view was spectacular. The room was beautiful, too. All new furniture, bathroom gutted and redone. Everything in the room looked brand new. Bed was comfortable, tv was big (maybe 48") and had a decent variety of channels. On Demand was not free, though, which I thought was wierd - they were just tv shows. the bathroom was nice, good water pressure, plenty of counter space. They left us plenty of towels. There is a big closet, with hangers and a large safe (you could fit a laptop in their easily). There was a frig, and a nice counter area near the door to the room where we stored our snacks, and put the empty luggage. There is a sofa by the huge window with a small glass table. Only thing I would suggest is that they add some sort of soap holder in the tub/shower. Had to put it on the edge of the tub and it kept sliding INTO the tub.  The hotel itself is in a great location. You can walk to a lot. Seaside Village shopping center with many stores and shops, then the convention center is right there, too. You can walk to the USS Midway, 5th avenue *Gaslamp area restaurants and clubs, the water is right behind the hotel, with boat rentals and more! They have an adult only pool area, which was beautiful and rarely crowded, even though it was Labor day weekend. Jacuzzi is smal, though, and every night there were plenty of people out there. Main pool area was packed, so we avoided it. We had free buffet breakfast as part of our room pkg, so that was nice. This is a full on buffet, with many choices. Nice way to start the day. Parking is expensive, $26 per day. Valet is $36 per day. Internet is an added fee, per device. Since we had 2 laptops and an ipad, we didnt use it. We used our cell phone as a hotspot. I would recommend this hotel to anyone! With kids, without kids, older, younger, professional, romantic getaway, whatever. We loved our stay, and this hotel exceeded all our expectations!

04/09/12 | Link | Rating: 5.0
27. Patty W.
We had so much fun at the hotel -- on the 4th floor, there is an outdoor pool and a kid area with giant checkers and other games.  In fact, we skipped an extra day at SeaWorld to play at our hotel.  What fun!

16/07/08 | Link | Rating: 4.0
28. Gregory L.
I held a party for 20 of my closet friends here. A catered, 5 course meal with wine and all the trimmings. The service, food, and ambience were flawless. The whole event was so impressive, I must say we had an outstanding time! The hotel is one of the nicest spots in San Diego. I hope to stay longer the next time.

13/08/08 | Link | Rating: 5.0
29. Tom L.
I stayed here once, a couple years ago, but since discovering that the owner of this hotel actively supports Proposition 8, which seeks to discriminate against my gay and lesbian friends, I cannot recommend the place. There are any number of nice hotels in the San Diego area. Why support one that donated $125,000 to the Yes on 8 campaign. I go elsewhere now.

13/09/08 | Link | Rating: 1.0
30. Kim B.
Gorgeous hotel. I paid too much though on my Priceline bid! My first attempt at priceline and bid $150/night for 2 night business stay. My associate bid $75 and got a better room here! Comfy beds. Nice view of the fabulous pool. Sucky having to pay for internet and $22/day parking. I would def stay here again with a lower price on priceline or special.

18/07/09 | Link | Rating: 4.0
31. Glen T.
I've stayed here a few times and have always enjoyed my stay.   I guess whenever I'm in San Diego the chances are pretty high I'm having a great time.
 The entrance to the hotel is spectacular.  It has an older, distinguished feel of money.   The rooms...not so much but it's nice.   The staff is great and helpful.
  I had to pay to use the tennis courts.  The courts are up high with a nice view.  There are only 3 courts but they were all empty.   I had called my friend prior to checking into the hotel.   I hadn't played in a long time and I never saw her play.   Here's a tip if you're going to use the tennis courts.   When the sun is setting someone will have the sun in the eyes.  It's not too bad but if you're opponent doesn't want the sun in her eyes, make sure she doesn't hit balls over the fence... ha ha.
  The location is great.   You have the restaurants and shops of Seaport Village right behind you.

26/08/08 | Link | Rating: 4.0
32. Portera P.
Booked into this hotel looking for a relaxing weekend by the pool.  It was a mess and not at all what I imagined.  
The GOOD:  Courteous staff, beautiful lobby, excellent location.
The BAD:  The room was a fright!  Old crappy tube television, nasty carpet, horrible bathroom with cracked tile, pee-looking drips on the wall, old raggedy-ass blow dryer hanging from the wall, ick!
The UGLY:  First night there I was at the pool with my family and we decided to hit the jacuzzi.  It was overrun with gangstas!  Tear drop eye tattoos and everything.  They were wasted, they were in the jacuzzi in their giant Dickies cut-offs, their skanky girlfriends were wearing cut-off jean shorts with their asses hanging out for my eight year old's viewing pleasure.  They has their old dirty backpacks strewn about the deck and their smelly shoes all lined up on the wall.  It was hideous and all the PAYING hotel guests were afraid to soak in the jacuzzi.  
I went up to my room on the 30th floor to call the front desk to have someone come and get them out of there because there was absolutely no staff anywhere in the pool area.  No one ever came to get their free-loading asses out of there!  
We ended up checking out a day early it was so awful there.  
I will never stay at the Manchester Grand Hairball, I mean, Hyatt again!  And I will never recommend it to my friends or enemies for that matter.

10/08/09 | Link | Rating: 1.0
33. Jen H.
This was a pretty nice hotel - for over $200 per night, it had better be.  Really swanky entrance, nice, clean rooms, large bathroom.  The soaps, etc. were quality and had a pleasing scent.
I was there for a convention and despite being booked, staff was still accommodating, although sometimes a little hard to reach.  Room service food was good.
I did not have a water view but a view of the downtown - at holiday time with all the Christmas trees and lights it was actually a nice view.
The gym was awesome - all kinds of brand new machines with a view of the water!
nice convenient location - you could walk to gaslamp or the water.
nice comfortable newish beds and bedding.
I tried to access the internet on the tv but that didn't work.  however, their business office has several computers for a decent price per hour.
the water provided in the room was expensive and tasted plasticky because it had "expired."
Rooms were pretty quiet - I don't think I heard my neighbors at all, although I did have the fan on a constant for the white noise.
The roof top pool area looked really nice but I didn't try it.
I didn't try any of the hotel restaurants either - because there are so many great ones walking distance in the Gas Lamp.

23/12/08 | Link | Rating: 4.0
34. J S.
If you can get lucky and get a room (specifically a Corner King Room with a bay view) for under $200 this is definitely worth it.  For the view alone its worth the price.  Rooms are cool everything you'd expect from a Hyatt.  People are friendly and staff is very accommodating.  $$$ for parking is a bitch.  Nice place if you are trying to stay low key for the night and not have to deal with the party crowd.

05/11/11 | Link | Rating: 4.0
35. Michael E.
Okay, so all the reviews here talk about the lobby, which are all true. Great big murals and just a massive, kind of grand entryway all around. Now, the room itself, well, no different than any other hotel you've ever been in... But hey, wasn't that expensive and the pool is pretty much the shit, even though it's sort of shaped like a wiener (thanks, Ruggy!)

19/06/08 | Link | Rating: 4.0
36. Cecelia E.
Close to Gaslamp district, Little Italy, convention center, water, many restaurants, the airport, and shopping.  It has great views, helpful personnel, nice convention facilities, comfortable rooms...what more can I say?

12/11/08 | Link | Rating: 4.0
37. Brad F.
We stayed here recently and we have never seen such a mess  of hotel. Peeling wallpaper coming off the walls, the common areas  were filthy,  stained carpets,  cigarette burn on the furniture and there even were bed bugs in the beds!  Many other great options in San Diego for much less in price. Even Motel 6 would be better.

06/08/09 | Link | Rating: 1.0
38. Jason P.
i got a room here off priceline for $100, and for that rate it was fine.  They have a great pool but it is right on the harbor and therefore very breezy and can be very cold.

If you are looking for a place with a good pool scene I would go somewhere else.  But if you want a decent hotel centrally located, this place isnt bad.

27/08/09 | Link | Rating: 3.0
39. sanfit t.
the hotel location is excellent. it's also got a gorgeous view of the pacific ocean. you can walked to the seaport village.

the hotel has two major towers - the harbor tower and seaport tower. the harbor tower is newer (i think). my room was pretty comfy - with heavenly style bed. tv is still the old crt tv - not the lcd type. they also have the ihome clock radio - which is totally awesome. you could plug in any ipod there - from shuffle to classic to nano...

downside... expensive parking... valet is 28... self parking is 20... also, i notice that the elevator was a little slow. maybe it's because of the holiday bowl - therefore lots of football fans there...

i would come back again...

28/12/08 | Link | Rating: 4.0
40. Jane K.
The hotel design is classic.  The adult pool is definitely a plus.  The gym is a little crowded but the view is nice.  The room was always cleaned by 10 am.  Breakfast at Lael's was tasty--you get to make your own omelettes.  It's a great hotel to stay at.

28/11/11 | Link | Rating: 4.0
41. Paul W.
I was in SD for a conference and spent 5 days at the Hyatt.
Location:  I took an AMTRAK from LA, and was even able to walk to the hotel from the train station (took about 20 minutes).  There is also a metro station across the street from the hotel that can take you all over downtown very quickly.  I highly recommend a metro pass.  Gas lamp district is easily walkable from the hotel.  Petco park is walkable.  I took the metro to Qualcomm stadium.  I walked all the way to Balboa Park and the zoo.  That was a bit long.  I don't remember how long but it involved sunburn.  The grounds around the hotel are not bad.  There is "seaport village" right by the hotel with some restaurants and touristy shops.  The whole harbourfront is fairly busy with people and decent sights.
The Hotel:  The hotel consists of two towers, with the north tower being the more recent addition.  Ask for a room with a view.  I was looking out over the ocean and had a nice view of that aircraft carrier that you can tour.  There are a couple decent restaurants in the hotel, one of which has a so-so brunch that was more convenient than anything.  My favourite feature of the hotel was the pool area.  Lots of beach chairs and eye candy.  It seems that residents of san diego will sometimes come hang out there.  I'm sure you can find similar pool areas in other hotels.  I spent a lot of time sitting at the bar by the pool, chatting with the bartender.  At night, the spa pool (one floor below) is transformed into a bar.  It got pretty busy on the weekends and had more locals than hotel guests the nights I was there.  It doesn't compare to the scenery at the Hard Rock down the street, but it wasn't terrible.
The room:  Nothing too fancy about the rooms.  Most importantly, the bed was comfortable.  The room was clean.  Nothing to write home about.
Price:  I think I was paying a "conference rate" of around $200/night.  The hotel is worth it for this price.  Maybe you can do better on hotwire or priceline.  The regular rate is up in the $300s, apparently.  I don't think the hotel is worth that price, but I guess they can charge those rates since it's a 5-star hotel.  
If you are looking for beaches nearby, I think you should pick a hotel on Coronado since there are no beaches near the Hyatt.
The staff: The bar staff and restaurant staff were all very nice and helpful.  The front desk staff are very accomodating and polite.
Overall, I enjoyed my stay.

11/03/09 | Link | Rating: 4.0
42. Brian v.
We got this room for a decent rate, but we were disappointed with our stay. When you walk in to the lobby it is so spectacular and you would expect a room to match. Unfortunately, the hallways and rooms itself are pretty old fashioned. I had already made up my mind but then when I heard about Mr. Manchester it sealed the deal. Never again!

12/01/09 | Link | Rating: 1.0
43. Chuck S.
Really nice for such a large property. Staff very friendly. Of course a bit overpriced but location and hotel very nice.

02/11/11 | Link | Rating: 4.0
44. grace f.
The housekeeping service was terrible. The only half made the beds, did not replace toiletries, did not remove dirty dishes, my friend had her iPad charger taken, and my other friend had a personal towel removed which was not left in the bathroom while we were gone. I went to a hotel restaurant and the charge came up on my credit card as a spa service. When I told them this would cause difficulty for me to submit as a business expense they said they could not correct it.

05/12/11 | Link | Rating: 1.0
45. Christina P.
Classy and elegant, I always request my parents or others visiting me in San Diego to stay here-- their hospitality and arrangement making is unmatched.  

Mannnnnny times their concierge has gotten us reservations at booked up hot spots!

I actually just spent NYE there at one of their renowned parties... I don't remember everything, but from what I do recall, it was fabulous as usual!

04/01/07 | Link | Rating: 5.0
46. cy t.
Don't spend your hard earned money at this hotel!! The owner of this hotel supports prop 8!! Why would you stay at a place that discriminates?

14/11/08 | Link | Rating: 1.0
47. Melissa S.
The Randle Ballroom & Foray; prom and cousins wedding reception.
The lobby is pretty.
The ballroom is spacious and the patio that overlooks San Diego Bay/Seaport Village has a spectacular view.

The hor d'oeuvres were yummy; scallops wrapped in bacon(mmm) and empanadas.
Dinner; Crab Cake yummy, Salad really good, Main Course good also.

Sorry if you're expecting a review on how the rooms look, how comfortable the bed is, and how well you're treated by front desk, room service, etc.

But if you're planning on having a wedding reception, or some kind of big fancy party, this place is pretty nice.

Take the escalator to the ballrooms, usually the elevators are full(even at 12am); Max. Cap. 21

25/06/07 | Link | Rating: 4.0
48. John G.
This hotel is showing its age.  Rooms are outdated, feel worn, food for corporate meeting was downright bad, and I didn't find the service to be anything special either.  The really killer was the fact that I could get almost no hot water in my room, so showers were unpleasant.  Plus, my room was facing the train crossing and even on the 20th floor, the noise was really annoying.

08/01/12 | Link | Rating: 1.0
49. Luis M.
If you want Fancy and Schmancy, then this is the place to stay in San Diego.  This is actually a very beautiful hotel right in downtown San Diego, nuzzled up against Seaport Village.  The two towers make this place stand out amongst all the other hotels in the area.  Not only is this place pleasant to look at but it provides some gorgeous views.  The staff treated me very well and I slept like a baby in my room.  Keep in mind that this is not a budget hotel and it's reflected not only in the price of the rooms but everything else in and around the hotel.  If you are looking for only the most basic of sleeping arrangements for your stay in San Diego you might want to look elsewhere.  If you want to be a fancy pants P.I.M.P. during your visit to this beautiful city then this is the place to be.

The last time I stayed here some major league baseball team was in town to play the Padres and this was their hotel.  Was there ever some poolside eyecandy!  So if you are visiting during baseball season and there is a team in town that you want to schmooze with then you might want to start saving your pennies and get a room here.

18/10/06 | Link | Rating: 4.0
50. Sherry H.
OMG...what a treat to stay here. Close to Seaport Viilage and Gas lamp district. We will be back for sure. 12 floor over looking the water...

22/10/11 | Link | Rating: 5.0
51. Brady L.
The only good thing about this hotel is the location. I was not impressed in the least by this hotel! The rooms are small and very standard. Its not as nice as your typical Hyatt. Its too big and I do not like they way they treat the local community as well.

16/11/09 | Link | Rating: 2.0
52. Liz G.
I've stayed at this hotel a few times already and plan to return. I'm a swimmer and I love their private lap pool- very peaceful. I like getting a massage and facial as well. The bar at the very top of the north tower is awesome! Nice view! I remember having an issue with my bill days after I had returned home. The front desk added charges to my bill that weren't supposed to be there. No bueno! I plan to write another review after my stay  in April.

01/04/09 | Link | Rating: 4.0
53. Leigh M.
Dear Hotel Owners Near and Far,

Do not skimp on beds and blankets.

Just don't.

I don't care how ornate your lobby is or how many conference rooms or overpriced dining options you have. Hotels are for sleeping, and, if you can't get that right, the swanky pool and prime location don't matter much.  

Really, your day spa might be nice. The view from the room is fantastic. And I love that the fitness center is spacious and open late. But I'd trade all of it for a decent night's sleep.

And that's not going to happen if the bed is lumpy, the pillows are small and hard, and the sheets are cheap and scratchy.

Sincerely,

An apparent hotel snob...

10/11/06 | Link | Rating: 3.0
54. Robert M.
The new modern room decor here is beautiful.  What a fantastic improvement.  Was here two years ago and I feel as if I'm in a different hotel.  Clean & fresh!  Bravo Hyatt!

12/10/11 | Link | Rating: 4.0
55. Cecile Q.
You know the hotel I'm talking about; the significant flat edged screwdriver like structures that grace the San Diego skyline belong to the Manchester Grand Hyatt and well for all its grandeur, my expectations were a bit higher than what had been met. Our family stay at the Hyatt was above all pleasant but surely had some hits and misses.
As an architectural landmark it's breathtaking and definitely worthy of the word grand from it's strong wood arches and marbled lobbied floors, the Hyatt on the outside is pleasing to the eye. Its pool is reminiscent of a Las Vegas hotel pool, one of the larger ones in the downtown San Diego hotel district and ample room for everyone to lay out and enjoy the gorgeous weather. The breakfast buffet at Lael's is abundant (omelet station, lox and bagels and delicious coffee) and service is outstanding. The Hyatt also incorporates a lot of complimentary family friendly activities such as a swim-up movie at nightfall, for a small fee you and your fam can enjoy s'mores by the fire pit and an all day activity area for lawn bowling, football and foosball.

Am I enticing you yet? Better hold off on the thought because granted its pros there's surely some cons that may be of importance to some of you out there. One of them is the room. The rooms at the Manchester GRAND Hyatt are pretty much your average (insert your 3 star and below hotel here) type rooms. What a disappointment when you've been sold on everything else. And secondly the parking is horrendously expensive and certainly not enough for both hotel structures guests plus those visiting Top of the Hyatt. They also ended up overcharging my account for parking, yikes!
Nice try Hyatt, but you still got some work to do.

13/07/09 | Link | Rating: 3.0
56. Valeri E.
Location, location, location.

We stayed here for a weekend (Priceline, bitches: $80/night) and when we walked in we were blown away.  The lobby is gorgeous and HUGE.  We checked in and when we walked in we were bowled over by the stench of cigarettes.  

Guys... do us all a favor... DON'T SMOKE IN YOUR HOTEL ROOM.  It's disgusting for the rest of us.

Anyway, I immediately called the front desk to see if they could move us as I am asthmatic.  Kelly at the front desk was awesome and apologetic (and assured us the entire hotel was non-smoking, so the people before us were to blame) and move us two floors up immediately. Hooray!

The rooms:  This place could definitely use an complete renovation of the rooms.  You can tell the rooms are older and definitely decorated as such.  However, the room was clean, the beds comfortable and the view?  SPECTACULAR.  We were overlooking Seaport Village, the Midway and the bay.  It was breathtaking at sunset.  And for EIGHTY DOLLARS A NIGHT?!  Ridic.  I can't really review the bathrooms other than to say they were clean, since we had a handicap access room.  

We were on the 15th floor and it was completely silent until we opened the window.  We were facing the pool and there was a conference going on so there were some drunk yelling business men down at the pool for a while.  But we closed the window again and couldn't hear a thing.

The next morning we made the ten minute walk to the Gaslamp for breakfast (Brian's 24!).  The location of this hotel is incomparable.  That evening we watched the sunset from the Top of the Hyatt (the bar on the top floor).  I suggest you get there early because they place is packed.  Oh, and unless you are in your 40s+ don't expect to get any of the free champagne (jerks).  

Room service:  EXPENSIVE.  And why pay all that money when you are so close to SO many awesome places??  

Parking:  $22/night for self-parking.  That's just insane, but what can you do?

Basically, this is an awesome place if you don't mind a slightly outdated decor.  There are several restaurants and bars in the hotel and the pool has a few fire-pits that are great.  

Next time I'm in town I'm definitely using Priceline in hopes of staying here again!

18/02/10 | Link | Rating: 4.0
57. Karina C.
Way overpriced for what you get.  We upgraded to a corner king room on the 16th floor of their newest tower, the Sea Port tower.  We still ended up with pretty basic amenities.  The bathroom was as basic as they get and the tub was tiny!  The plumbing between the rooms were loud enough to wake me up from my sleep when the neighbors took their showers.  It cost $24/night to SELF PARK for 3 hours or more (yikes!) and $17/night for internet service.  
The only pluses were the amazing harbor views and the service was exceptional.  
We celebrated our 11th anniversary there on 11/6-7/10 and most likely will not return there again.  I'm sure we can find way better for the price we paid.

07/11/10 | Link | Rating: 2.0
58. melissa b.
Beautiful property. Wonderful place to stay in downtown San Diego. Great service. Awesome bar on the penthouse level ("Top of the Hyatt"). Walking distance to the gaslamp quarter.

24/07/10 | Link | Rating: 5.0
59. Andrei D.
This hotel is great! The antique theme accentuates the grandeur of the hotel and shows that your money was well spent. This is one of the more expensive hotels in San Diego, but it is well worth it. The rooms are spacious, the room service is good and everything looks neat. The only downside is that the room service didn't bring extra tea when they cleaned the room, even though the tea was much needed. Other than that, the Manchester Grand is a very nice upscale hotel with many amenities and services.

16/11/10 | Link | Rating: 5.0
60. Michelle D.
I stayed at the Machester Grand Hyatt this past week for a Sotheby's International Realty Global Event and for a hotel of this type-- large convention hotel-- it was very nice. No ambience at all though. The room was pleasant, clean and the food good. Hard to do when you are feeding 600 people at once.  Good location downtown.  The beds -- I went with a colleague-- were comfortable and the sheets a nice count.. good window treatments so room was dark and the air conditioning quiet-- Thank goodness.  I would not stay here unless I had to because of its lack of ambience though.

17/04/10 | Link | Rating: 4.0
61. Joe N.
you can get a better location than that! It is just near the seaport. try to use priceline for a good price (we got 82$ per night). I love the Bar at the 40th floor. wonderful view of the downtown and the harbor.

26/09/09 | Link | Rating: 4.0
62. Kyle k.
Location Location Location.  Loved this hotel because of its location right in the gas lamp district of downtown San Diego.  We stayed here with a large group of friends for a wedding and had an awesome time.  Rooms were very nice, the pool was great, and the staff was more then tolerant with us.  Only reason i give this 4 stars is because there is no beach close by. If you are coming to San Diego to hang out at the beach don't stay here. If you are coming to San Diego and want to be within 5 minutes walking distance of all the nightlife this is your place.

02/12/10 | Link | Rating: 4.0
63. JP P.
Awesome Hotel.  Good rates, nice rooms.  Seaport Village. $$$

12/01/12 | Link | Rating: 5.0
64. Bill B.
I generally love Hyatt Hotels, but this one is the exception. Sure the lobby is nice, but the rooms are another story. Out of all the hotels I have stayed in in San Diego, I felt this was the one I liked least. For one thing the hotel is very outdated compared to most Hyatt hotels I have stayed in. The website photos make it appear to be a nicer hotel than I found. The beds were not as comfortable and the rooms were not as nice as other hotels in the same price range. Also the parking was The only redeeming quality was the location on the waterfront, that and the view from the top of the Hyatt.

13/04/10 | Link | Rating: 1.0
65. Chris T.
This hotel was just OK. I stay in Hyatts for business, and expected a great view and an excellent view by reserving a premium room. What I received was a tired, dated room that didn't look like the picture online with a broken sink. All of this value for $250 a night! Front desk staff was friendly until they told me there were fireworks on New Years outside when there weren't. I'm switching to Hiltons after this experience. It's clear that they don't care about their guests unless you are Diamond Status. If you like this area of San Diego, try the Embassy Suites across the street or the Hilton Waterfront down the road.

02/01/11 | Link | Rating: 2.0
66. Cody W.
Feels pretty dated at this point. The rooms are nothing special for the price. It's also pretty lame that they charge for internet. It was important that I have it for work, so I payed for the more expensive version, $13/night and it's still ungodly slow.

If you're going to spend the money in this neighborhood, go to the Omni. It's better in every way.

22/10/09 | Link | Rating: 2.0
67. Gabriel G.
We stayed at the Manchester Grand Hyatt for the DMA Conference in October 09.  The room, service, food, pool  were excellent.  Very clean, very friendly and responsive staff, great location and surroundings.  We had a complaint with the high price of international phone calls charged and our complaint was immediately and efficiently addressed and resolved.  Great experience, I recommend this place!

07/11/09 | Link | Rating: 5.0
68. elsa k.
I'm actually really surprised that this hotel got such low reviews!
My husband and I came here for our mini moon right after our wedding and we really enjoyed our stay.
The room that we had was on the Newport tower and the service was exceptional! Room service was prompt and everyone was very professional. I think our room was like on the 28th floor or something (it may have been higher) and the view that we had was incredible!
I love how close the hotel was to the Seaport Village! I love it there! The location of the hotel is great--its so close to everything! The gaslamp district is not too far off and Coranado is right over the bridge.
We had a room with a king bed and the size of the room was really spacious! I also loved their shampoo and conditioner! Needless to say, I made the boy call room service a few times for some extras. :) The size of the bathroom is really roomy as well.  
An overall great stay their!
But! Parking is not cheap though! Be warned!

21/10/09 | Link | Rating: 5.0
69. Pat T.
In my original review in 2006, I gave this hotel four stars, but my experience in 2007 was less than stellar. My first night was a one-star experience, but subsequent nights were better, so two stars.

The grand lobby is really nice, but get beyond that and it's a standard bland business hotel. Nothing outstanding, but a lot of little things were wrong on my first night here.

The front desk staff was incompetent at check-in (not a good sign).

The rooms are soulless and not especially comfy. RichardP's review nailed it as "rest-home chic".

My room was noisy - I could hear the bullet elevator every 30 seconds even after midnight.

Room service was needlessly expensive. I don't mind tipping for delivery, but $20 for a two egg breakfast PLUS $3 surcharge PLUS  mandatory 21% gratuity (up from 19% in 2006), is just obnoxious.

Wireless is $10 for 24 hrs and covers the hotel lobby.

The neighborhood is on the waterfront and pleasant during the day but dead at night.

Cellular coverage (Sprint) at the hotel is surprisingly bad for a major metro area.

Recommendation - if you like Hyatts, you may like this hotel. However, be aware the hotel service is inconsistent, and can be great or poor.

If it were cheaper, or more chic, or cleaner, I'd give it an extra star. But with a check-in foulup and an unclean room the first night, I can't give the Hyatt more than two stars. And even then, the only reason to stay here is if you're going to a conference in the hotel. Otherwise, I have to think there are better alternatives in San Diego.

26/03/07 | Link | Rating: 2.0
70. Austin A.
San Diego is not a "cheap" city; if you live or travel here, it's one of the things that you need to wrap your brain around it. So you have to weigh your options with that in mind, however, the Manchester Grand hotel is making you pay "five star" prices yet deliver a two star (at best) experience.

Let me start with all the positive things. The view was nice. Of course, we paid extra for the view, so it better be.

Negatives? Our room was not made up before 3:30p. We'd leave at 7a-9a and would expect to come back to a made up room ... and would be wrong. We spilled coffee on our bed, so we took the comforter and sheets off, but it had already gotten into the comforter. I put them on the floor off to the side. We then called, told them about it, and asked that our room be made up (since it hadn't been that day.) We came back two hours later, and our room had been made-up, except that no comforter had been put back on the bed (it was still in a pile on the floor in the corner of the room.) I called again and asked that they bring a comforter to the room and I would give them this one. No problems, they say. Housekeeper shows up twenty minutes later without a comforter. Wants to "remake" the bed. I don't get it. I send her away with the old comforter and she comes back with a supervisor later (though they do have a new comforter) .. I just thanked them, took the new comforter and sent them on their way. I'd had enough.

Oh, the bedding. Another great point. They -sell- sheets, duvet covers, etc, in a cute little catalog in the room. They make up their beds with flat sheets (no fitted sheets, and no the flat sheets weren't long enough to cover the entire bed even if you didn't roll around much.) The comforter has a sheet on top and bottom of the comforter, but no duvet cover. The bed, one of their amazing king-size Hyatt "Grand" Beds, had a "hump" in the middle and the one side had a subtle but noticeable "slope" off the bed. The pillows were uncomfortable for both me and my girlfriend. It's sort've like a "pillow by committee," neither hard enough to satisfy the hard-pillow people nor soft enough to satisfy the soft-pillow people.

Our air conditioner would not cool the room much less then about 74°F, regardless of what the individual thermostat was set for. The window opened, but didn't let much air circulate. it helped, but I was never "comfortable" sleeping until very early in the morning. The rest of the time it was hot. And whenever the housekeeper came in, she would promptly close the window and turn the air conditioner's temperature setting back up (not that it made a difference). So we were always privileged to come into a stuffy hot room in the afternoon (that is, when we got housekeeping--win some, lose some.)

There are no frills to the stay. I've had more amenities at Motel 6 for $34.99 a night then were offered at the Manchester Grand. No slippers, no bathrobes, nothing. I guess we should have gotten "concierge" level service if we wanted anything other then a crash pad.

Location? I'm not really sure what it's "convenient" too. There were closer hotels to the convention center that would also be more convenient to gaslamp, where we spent most of our non-conference time. Or we could have stayed -in gaslamp- (for cheaper then what we're paying, I'm told) and saved ourselves a late-night schlep back to the hotel. I don't know about you, but I would much rather do the longer walks during the day rather then a long(er) walk home when I'm tired and my belly is full. The downtown is so compact anyway, that almost any other hotel would have been closer to the more interesting bars/restaurants and -just as- if not -more- convenient to the convention center.

Oh, the coffee in their coffee shop sucks. It's not only Starbucks (which is a half-strike against it in my opinion anyway,) but it's -poorly brewed- Starbucks. I wasn't sure if I was drinking a Latte or a couple of warm water and milk (actually, I knew which it was, and it sucked.)

So, make a complete pass on this hotel. You shouldn't let any hotel get away with charging you high-end prices but with such an abysmal product.

26/05/09 | Link | Rating: 1.0
71. Leo C.
Our Room was on the 30th floor with a great view of Coronado Island. The hotel was hosting a international conference yet the staff was super friendly and very helpful. The pool was a good size and the location could not be better. Hotel is walking distance to the trolley and a few blocks to the gaslamp district. Sea Port Village is right behind the hotel and the USS Midway is close by aswell! Our room was spacious and super clean. The top of the hyatt is a great place to spend time with your love one especially at night. the Hyatt Club  is a nice places to have a drink and hang out with friends. would definately recommend.

22/10/10 | Link | Rating: 5.0
72. Tarra T.
My mom and I stayed here two nights and we really enjoyed the property. The hotel staff was very kind and courteous. Our check-in experience was quick and easy! The rooms were a good size, I'd ask for a room with a bay view. We ate in the hotel restaurant both days where there's a pretty good buffet and omelet station. The hotel is right on the Bay and pretty central to everything you'll need access to in San Diego (convention center, Gaslamp District, Shopping village behind the hotel, etc.). My only complaint would be for the parking - it was $24 a day which I felt was a little pricey. Other than that, I was very happy with the experience.

28/04/10 | Link | Rating: 4.0
73. Mel P.
I loved my stay at the Manchester. The room was clean, the guy that checked us in was very friendly, we had a great view and the rate was decent (buy one night, get the second night half off). They have a nice gym and pool area. I would stay there again, if there was a promo going on.

04/06/09 | Link | Rating: 4.0
74. Joi M.
I do not believe this hotel is worth the price. The room looked like an average hotel room.  I did not think it was anything spectacular about the hotel except for the downtown location.  I did not have a balcony to enjoy the beautiful view and my side of the the hotel was right near the railroad so I got to enjoy the sound of the train all night.  Though service was great and the staff was nice, that was the only night I stayed.

02/08/10 | Link | Rating: 2.0
75. Charlie P.
I've never stayed here but the view from the sitting area outside the bar at the top is one of my favorite places in San Diego. Such a great view of our little city. I go there to read all the time.

Too bad the owner supported prop 8. Bummer Dude!

17/01/10 | Link | Rating: 3.0
76. Rebecca H.
The location is fantastic. It is on the boardwalk, ten minute walk from the Gaslight or Gaslamp, or whatever the district is called that has restaurants and shops, is close to the airport, and in a safe neighborhood. There is a Ralph's, Office Depot, Starbucks, and Trolley stop within walking distance as well.

Pros:
Location
Nice staff; everybody was helpful and cheerful
Pretty lobby
Mostly quiet in the rooms; you hear the usual doors slamming, hallway conversations and running water, but it's no worse than anywhere else
Quick, plentiful elevators
Rooms are decent size
The brunch in the hotel restaurant was good, and expensive as expected, but a nice splurge. The waiter was incredibly solicitious and pleasant, and made the experience relaxing and enjoyable.

Cons
Expensive for what you get; the rooms are dated and a bit shabby. There is no indoor pool; although there is a lovely outdoor pool and sunning area, we couldn't use it and my bathing suit sat unused in my suitcase,
Not so quiet at 6:00 am when the helicopters from the Naval Ships stationed nearby hover above the water and the tugboats blast their horns
Does many functions at once; meetings, weddings, charity events, so you may come at a busy time and not get the room you requested. I almost didn't get a nonsmoking room; a tip from the check-in guy is call the day before and specifically request the room you want to be reserved for you. It also can get chaotic with all these events and get very loud and crowded in public areas. We couldn't get to the bar on the 40th floor at any time during our stay because it was so crowded we were turned away.
Everything is expensive, a diet coke and lemonade were eight bucks. The water in the room is 6 bucks (walk to Starbucks across the street, it is 2.75 there for a bottle of water).

My own personal gripes:

The toiletries smell weird. I don't know what's in them, but they really stink. Bring your own stuff.

On the day of checkout, the housekeeper tried to open the door while I was getting dressed, around 10am. Checkout is clearly stated on the back of the door as noon, yet somebody from the front desk came around 11:00 to ask when I might get around to checking out. If checkout is noon, don't bother me until after that. I have until noon, I've paid until noon, and unless you want to give me back some of my cash, the hotel can wait until I check out at noon. I thought that was really rude.

The water pressure is low and the water is really soft (or is it hard? It is the one that makes you still feel soapy after you've rinsed off).

If you want to be close to the water and have lots within walking distance, it's a decent choice. I just didn't think for over two hundred a night it was spectacular.  I was forced to stay there for a work thing otherwise I wouldn't have booked there.  They do get three stars because they quickly responsed to my request to get a duplicate receipt, although I didn't love that I had to send them my credit card number through the fax.

23/05/07 | Link | Rating: 3.0
77. Ken M.
The carrot cake served on the final day of the conference earns this place the fourth star.

This is my second stay at this venue and I'm fairly impressed.  The newer tower is far better than the old tower, so I'm upset I ended up in the crappier tower this time, but whatever.

The staff was great and attentive, the room was clean, and the view was grand (of the pool and water beyond).

The lobby could use refreshing, but it's "classic" grand hotel style.

Again, I don't care about the politics and seems other gays don't either because the place was crawling with us.

22/08/08 | Link | Rating: 4.0
78. Gregor M.
"Grand" in visual appearance......

I enjoyed my recent stay at the Grand Hyatt; the hotel was Good, Grand on a physical scale. The staff was very helpful and friendly; my room on the 24th floor of the Harbor Tower had a great view, but lackluster amenities. Located near the water and blocks from the Gaslamp district, there are ample sites to see within walking distance. If you have time, I would recommend visiting the Midway aircraft carrier.

29/08/08 | Link | Rating: 3.0
79. Tiff L.
4.5 stars.  The lobby is exquisite and the decor is very "grand" (harhar).  The view is beautiful and the marina and Seaport Village are just minutes away.  The rooms are comfortable and clean however not as grand as the lobby is.  Still very nice though.  My huband and I like stay here to celebrate our anniversary.  I just wish it weren't so pricey!

02/09/10 | Link | Rating: 4.0
80. Jeremy E.
This place is a convention monster. It is huge and has a great location. That's the only good thing about the place. It's an embarrassment to the rest of the Hyatt chain. They extract ridiculous rates ($260) due to conventions being booked and you feel as if you have to stay there. It desperately needs to be renovated. The room was tired, tattered, and dirty. The bathroom fixtures were broken, towels were scratchy and thin and smelled like bleach. The phone on the desk was not even plugged in (no cord!). Housekeeping was barely visible. The bathroom smelled like sewage.

When I called to report issues, nothing was taken care of.

Here is the worst: in a huge convention hotel,with 1000+ rooms, at checkout time on the last day of a convention, there was a 30 minute line to checkout. Why wait in line when you could just take the preprinted bill slipped under your door the night before?? Well, you can't!! This hotel doesn't do that (the dumb desk clerks tell you that the fire strip on the door frame prevents them from putting anything under the door--although I have been to hotels where they hang the bill on the doorknob)! Plus, get this: at both check in and checkout,they had computer problems that caused further delays.

They just don't care. They host conventions, you have to stay there, and they make millions raping you.

Next time stay at a boutique hotel nearby and pay $100 less for a better room and caring service. Walk or cab to the convention and screw the Hyatt.

13/04/11 | Link | Rating: 2.0
81. Brian H.
Arrived for check in at 2:30, but the room was not available until 6:15.

28/12/10 | Link | Rating: 2.0
82. Brad W.
Top of the Hyatt has one of the best views in SD and a great atmosphere - Great place to go for drinks before or after dinner.

Their Espresso martini and white chocolate martinis are amazing.

14/11/08 | Link | Rating: 5.0
83. Cody L.
Nice hotel, good location, nice rooms and good service.

27/04/11 | Link | Rating: 5.0
84. Jeannette N.
Close to GasLamp. Over I had a good experience, staff was friendly and let me check in early when I arrived. I did like that it was right next to seaport village.. mmmm but I can't say I was wow'd tho I did have a good view of the bay & city .. so I guess I was a happy camper :)

03/05/11 | Link | Rating: 3.0
85. Sarah B.
Marble and polished wood are nice on the eyes after a long day of traveling, but can't take the place of a room's comfort.  I had been looking forward to sleeping in a king-sized bed (I normally share a full-sized bed with bf and 1 to 3 cats at any given time) but was truly disappointed in the scratchy sheets and thin feather(?) mattress topper--the mattress was rock hard underneath.  I'd be willing to overlook this if I were paying a special rate of $59.99--which of course I was not.

Also a disappointment: soundproofing, or rather, the lack thereof.  I understand that children are often a part of the hotel experience, however, when I can hear their feet pounding out in the hall as they run its length (and just their feet--they weren't shouting or even talking), that indicates to me that there is not much standing between me and the traffic in the corridor.

The pool was nice, as was the fitness center, and the service was excellent--I did not get any indication from the staff that things might not be going well for them; a testament to their professionalism.

The food was mediocre.  I was not wowed by anything and refused to pay $22 for their much-touted buffet (how much can eggs and sausage be dressed up, anyway?).  I also was not impressed with the concierge recommendations for local eats--it was basically a list of all the touristy places in the Gaslamp area.  I could have found them on my own.  I guess that's what I get for not using Yelp and instead attempting to go it alone!

I will be back to stay, I imagine, as my organization has conferences at this location, but perhaps I will stay at a different location next time.  The conference services were excellent by the way--very attentive staff and requests were always handled quickly and graciously.

26/07/07 | Link | Rating: 3.0
86. Crystal R.
My family and I had the pleasure of staying at the Grand Hyatt over spring break and we loved it! We had beautiful views of the Marina and USS Midway. The lobby, restaurants and lounges are beautiful. My favorite was the Top of the Hyatt which had spectacular views of downtown San Diego . The drinks were great. Pool area is beautiful and fire pits are great. The location was perfect! Walking distance to Gaslamp and USS Midway.  The rooms were very nice, but a bit smaller compared to others. Now the cons.  The trolley and tram are only 2 blocks away.  If you are a light sleeper this could be a big problem. Parking is a rip off, but we got the park and surf package which gave us wi fi on one device and parking. I think if Starbucks can give free wi fi all hotels should.  Parking garage was ugly and very dark,  at $26 a night they could improve. Other than those concerns,  I would recommend this hotel to all my friends. Also,  room service was amazing and server was very courteous.  Plan to spend$$$. It worth it though. I hope to stay there again soon!

17/04/12 | Link | Rating: 4.0
87. Nikki W.
me and my bf went there for a little LA getaway and there was a Christian Kids Conference. The hotel was filled with brat teenagers and the place got so loud! For kids of the lord these brats were unruly!  We were so annoyed. However, the staff was really cool and moved us but put us beside a bunch of toddlers who were also terribly loud and we shared a door. They moved us yet again and we very nice the entire time which I was happy about, however, next time we go away we will stay at a cute little boutique hotel and not deal with these big hotels with too many people.

16/12/10 | Link | Rating: 3.0
88. Chuck K.
It's clean and comfortable, but for a Hyatt, it is really poor. I've seen Comfort Inn motels that were nicer. Bathroom amenities are very austere. Sink clogged. Shower/tub like a Motel 6. Towels are thin and small. Save your money and stay somewhere else.

22/10/10 | Link | Rating: 2.0
89. Cherrie C.
It is a lovely hotel, with a great view, and has a nice stroll along the waters.  The spa, the pool and the outdoor fireplace were nice too.  The lobby staff was friendly and helpful.

However, we were a bit bummed about the other essential hotel details.

- When we got our first room, the room was made up, but the maid forgot to clean up the bar because it still had a tray of complimentary cheese tray (along with the hotel's apology note to the previous guest attached to it).

- When we got to our final room, the bathroom had no hot water.  We ran the tap for a full 10 minutes, but it had only stayed hot for about 30 seconds in the middle.

- Coffee maker didn't work.  When we asked for a new one, it was moldy.

- We figured out it wasn't the coffee maker that was broken, rather is was the wall outlet.

Needless to say, we expected a bit more from a Grand Hyatt.  We still had a good time in San Diego, but these little mishaps colored our stayed a bit.

12/03/08 | Link | Rating: 3.0
90. Ian S.
This place has taken great efforts to look like an old money operation.  Marble and huge tapestry type stuff are all over the walls here.  

Based on the silly designer dressed trustfund kids piling into chauffeured cars, it looks like they have had some success.  Good for them.

This is a decent hotel.  It delivers what you expect it to have.  This is a nice change of pace.

02/11/07 | Link | Rating: 4.0
91. Mark S.
Practically for the entire stay the internet did not work. Neither in the room nor in the conference rooms. Very disappointing. I had to trek to nearby bagel shops and the like to access the internet and do my work. I think a hotel of this caliber (and exorbitant price) could do better. After I complained at the front desk they asked ME to call THEIR internet provider. After calling they explained to me that their servers were down and that they were working on it. For three days nothing changed. Voicing my complaint at checkout they offered me a free coffee as compensation. Only after raising the intensity of my complaint and probably doe to the presence of other customers they very reluctantly gave me a $22.50 refund (which amounted to about 4% of the total). I think next time I will stay elsewhere.

31/03/12 | Link | Rating: 2.0
92. Ramon B.
Beautiful hotel, but I don't remember the rooms being so dirty. I just checked into the hotel and the bottled water is already drunk, the sink haas ashes in it.every bit of furniture is dusty. Very dirty hotel and fir the price I could have stayed at holiday inn 3 times.

11/02/11 | Link | Rating: 2.0
93. Marla C.
Would give this place 3.5 stars if I could.

The room was clean and QUIET. Amazing views of the harbor. Comfortable beds. Windows you can open to let in that amazing San Diego breeze.

Location is AWESOME. Walking distance to so much fun stuff to see and do. Ate at Sally's on the water, and had excellent food and service.

Booked through Southwest Airlines Vacations and got a 4th night free (which was better than any other deal I could find online).

The only things keeping this from being a 4 or 5 star review:
--$24.50/day to self-park. Yes, I meant to write SELF-park. That seems pretty extreme. Should get a break on the self-park price if your a Hyatt Gold Passport member.
--Pool-side waitstaff was pretty much invisible. I know that's a lame complaint, but seriously: if you're on vacation, and there are poolside snacks/drinks available, then it seems like there should be ample staff to serve you those $12 Mai Tais.
--Others have mentioned this, but the TV kind of sucked. It was old, and the color was effed up. Again, sort of a lame complaint (and we spent very little time watching TV, but still...this is supposed to be a luxury hotel, so you expect better ammenities).
--The internet charges were also ridiculous. Why can La Quinta offer free wi-fi, but a place like the Hyatt has to bend you over and charge you $10/day for basic wi-fi and more than that for "business speed" wi-fi. Seems very nickel and dimey.

23/08/10 | Link | Rating: 3.0
94. Kacy J.
Stayed here last weekend and couldn't have had a better experience. We stayed in the Seaport Tower. Comfortable beds, nice tv's and docking stations and most of all AMAZING views of every part of the city. The staff were all very friendly and helped us with recommendations. It was colder but we managed to make it to the spas outside by the pool, quiet and peaceful. Also, they had tennis and basketball courts and horse shoes. The location was great as well. We were able to walk down to Market as well as over the to Marina to take a tour of the USS Midway and dine on some fresh sea food! It was quite large and we didn't really get to explore it too much although next time I am going to make sure we make it to the Rooftop Bar on the 40 th floor, their martinis are supposed to be great!

23/02/11 | Link | Rating: 5.0
95. Ted G.
Let me add a couple of things that might help make up your mind.  The best thing about this place is the view and the location.  It is right on the water, step to Seaport Village and a wonderful walk along the Marina.  You can easily walk to the Convention Center and to the Gaslamp district downtown.  A cab home will cost you $5.  

The check in and check out were lightening fast.  I bought the room on Priceline.com and had no snag at check-in.  Parking is $20 per day, payable upon departure at the parking garage.

Why four stars and not five?  The newly rennovated rooms are not redone very well.  There is still the cheesy popcorn ceilings, the mirrored closet doors, the cheaply redone bathrooms, and old television.  There is new carpet, paint, furniture, and tile in the bathroom.  The rooms aren't appalling, but I have had nicer in much cheaper place.  The view from the 23rd floor was incredible and I factored that into the room price.  Forget room service.  A continental breakfast will run you $22 and a bagel and cream cheese $7.  For that price and a five minute walk you can be dining on the water.

04/01/08 | Link | Rating: 4.0
96. Phyu A.
Came here with my boyfriend in April 2010 and we both loved it. The location is great and the view from our room was amazing, and for the price we paid (about $80 a night) made our stay even better. Also the Gaslamp Quarter is about a 15-20 minute walk so that's always a plus. The only thing I didn't really like was the parking choices; it was either self parking for $24 or valet for $34--(in&out per day). But all and all, we'll definitely come back here when we visit San Diego.

16/10/10 | Link | Rating: 4.0
97. Christina H.
The hotel is gorgeous, with nicely designed rooms. The front desk was very helpful with getting us an upgrade to a room with a view of the bay (which was very worth it) and with other things we needed during our stay. Also very helpful in suggesting local spots to see. They have an amazing view from 4th floor where the pool is located, also with many private areas to sit with friends and have a fire. Amazing. The hotels location is convenient as well, we were within walking distance to gaslamp and many other attractions. Plan on staying there again in the future.

27/02/11 | Link | Rating: 4.0
98. C K.
Well, as you would expect, 'tis quite nice. I was happy with the cleanliness and the service.  Also, if you stay in the seaport tower, the view is quite a treat! You can also just stroll over to the Seaport Village for some overpriced San Diego treats and tokens and downstairs, Sally's restaurant offers simply amazing food. Seriously, my meal there was a definite highlight of my trip.

What was not so hot, however, is that the Hyatt charges for wifi (why do nice hotels do this?!), they charge for the parking ($26/ night!), and they offer small bottles of water for $4.50. That's just annoying, because when you do discover this fact, you're bound to be thirsty and unable to go get water elsewhere and you know they anticipated exactly this scenario. Call me fussy, but I hate this pricing model.

Finally, you need to hope that you are lucky and don't stay near loud people because the noise does travel.

If your stay includes the buffet at Lael's: call ahead! For some reason people are crazy about this buffet (in fairness it is pretty extensive) and there can be long waits. Bypass the madness and call 40 minutes before the time you wish to eat there.

Ok, those of you who aren't driving can stop reading--this review is going back to the garage. Whoever designed it seems to think that 50% of the cars on the road are compacts. Regardless of their classification, ALL the spots are too tight and probably increase the chances your car will be scratched as someone makes their way in or out of this ridiculous excuse for a parking lot!  Come on! This is America! We need our wide parking spots!

In conclusion, there are minor annoyances, but your stay will be over all pleasant. Enjoy your trip!

01/06/11 | Link | Rating: 3.0
99. Rosalee C.
this hotel has 2 towers with a huge, pretty lobby that connects them.

the room:
-whatever. a typical 2 double bed guestroom.
but it has a BEAUTIFUL view!!

the bathroom:
-pretty spacious. i wonder why there was only one towel in there.

it's pretty pricey to stay here. but you get a better deal if you are a AAA member. this place charges for wi-fi. even if you go to the business center, you still have to pay like $5 for 3 minutes. and there's a kiosk to check in online and print your boarding pass, and you have to pay for that too. and parking is $20 a day!!! ugh. minus one star right there.

18/10/08 | Link | Rating: 3.0
100. Dave G.
OK, I was against prop 8 and still am. I didn't know all the political mumbo jumbo about this place before Priceline sent me here. Perhaps I won't stay here next time. However since most large hotels are owned by very rich white men, who are most likely Republicans which most likely have conservative bigoted views, I'm guessing you might be able to follow the trail of campaign money around from any hotel owner and find some affiliations that you find repulsive. So I'm going to keep all that out of this review, just review my stay here.

Having stayed in a lot of nice hotels in Vegas (The Wynn, the Venetian) as well as a Ritz Carlton in Sarasota, FL, I can say this isn't quite at that level. The Lobby is extremely nice looking, and the service I got from everyone was top notch. The rooms are nothing special, but did have a heck of a view of the bay, as we were on the 25th floor. Aside from the view, the room could have been a holiday inn. We had a room with double beds. They were only full size. The shower didn't have very good water pressure. The bathroom, although it had new tiles in it, wasn't very 4 star looking. The thermostat was right next to the AC, so the AC blew directly on it.  This meant that we had to keep the Thermostat on like 69 to get the room cool.  But the worst part of the room was the 15 year old TVs. Come on you have to upgrade that, if you are calling yourself a 4 star hotel. The pool area was nice, although we almost didn't go, because our room was looking down on what we thought was the pool. It was some other pool in the hotel. Which was as plain as can be. So we were surprised when we got to the pool area and it was fairly upscale. That said, don't expect the waterfalls and stuff that we could see at the Marriott Pool next door.

The best part of this hotel, was the location, right on the bay. The trolley stop right across the street from the hotel. You can easily walk to the Gaslamp from here. Less than half a mile. Seaport Village is right outside the back door of the hotel.

Anytime you stay at an upscale hotel, you can expect to be charged for everything. You would think it's the opposite, the more you pay, the more you get for free. Not so. The more you pay the more they will keep on charging you. This isn't unique to the Grand Hyatt, all 4 and 5 star hotels are like this. So $22 for self parking didn't surprise me, especially for a downtown location. But everyone should know about it in advance. $10-$13 for wi-fi in your room per 24 hours. And it's to the second. I had it disconnect me right on time. We needed just 10 minutes of internet on the morning of check out, and the concierge couldn't do anything for us other than admit the policy kind of sucks. Pretty Lame. But again not entirely unexpected.

So why am I giving this 4 stars? Priceline hooked us up for $75 a night for a Sat and Sun night. I wonder how low I could have offered? $50 a night? Upon check in they did try to have me upgrade to a room with a nice bay-view for $25 more a night. But If they are accepting $75 from priceline, I knew they were way under capacity. So I stuck to my guns, sure enough he "found" a room with a great view for us for my original price. Give it a shot., just name your own price on a 4 star in downtown and most likely you'll end up here, it's a large hotel.

Oh and one more note, they no longer do the pool nightclub thing on weekends.  I was a little worried about that after reading some of the reviews here about the noise.  But it was as quiet as can be.  The power of Yelp, I'm sure.

02/10/09 | Link | Rating: 4.0
101. Danny N.
gorgeous view

16/04/12 | Link | Rating: 4.0
102. Jalal B.
Awesome location, beautiful building, great service and definitely the best value in town, I only wish they didn't charge there guests that much for parking $24...

07/10/10 | Link | Rating: 4.0
103. David d.
Couple buddies and I stayed here for a birthday weekend.  It was great.  We arrived early, it was no problem.  They set us up with an AWESOME room on the 39th floor for a real good price.  View was great, bar on the 40th floor was great.  Would definitely stay there again.

22/05/11 | Link | Rating: 5.0
104. Cynthia M.
My husband and I went this past weekend for my birthday. When my husband made the reservation he requested a really nice room for my birthday weekend.  We did not get anything we requested and ended up leaving the hotel a day earlier to go stay at the Loews Coronado Bay Resort.

Here are some pros:
*Great looking hotel.
*Great location near downtown clubs and bars.
*Really good room service food, just make sure to order WAY in advance because it will take long to get it... try the tortilla soup (delicious).
*Comfy beds!

Now, the cons:
*When we checked in the front desk agent was pretty rude, it just felt like he was rushing us, as if he were in a hurry to leave...he also didn't get anyone to help us with our bags, which were pretty big, a bell hop would have been nice.
*The room that he gave us was a handicap accessible room which meant there were bars all the way around the sink and we couldn't stand close to it. The shower had a sliding shower head and it kept sliding down, washing your hair was a nightmare. Oh, and neither of us is handicapped by the way.
*Anything you requested from housekeeping or any other department took over an hour to get.
*Expensive parking, but thats at every resort...

Its a good place to stay if you don't plan on being in your room at all or if you don't mind a rude employee every now and then...

06/04/11 | Link | Rating: 2.0
105. Sandra J.
Second time staying at the Manchester which I booked through priceline. The room I was first taken to on the first visit had huge black stains on the carpet, the drapes are ripped and torn and the room smelled. I was moved to a new room which all they have are double beds in almost all rooms, they look like twin beds.

The service is slow, the hallway temparture is about 50 degrees, why they pay so much to refrigerate the hallway instead of upgrading their low end worn and outdated furniture?

The pool is understaffed and takes so long to even get a drink.

I do not blame the staff, it is management that understaffs and does not want to have a hotel that matches the location and star rating.

Second visit my credit card was over used for what reason?? Management does not care, oh well!

Again I enjoyed the twin beds, no larger beds available. Again the sheer curtains were damaged and torn the outer curtains were off and hanging loose, the mirrors had hand prints, the tub filled with long black hair! Digusting!

Even at the Priceline  price I paid, i felt I overpaid to stay at this hotel, I they can offer is a view!  I will not bid in San  Diego downtown again to avoid this hotel! I waited 45 minutes for a bellman, finally carried my own bags, Horrible service, horrible attitiude and definitely a hotel to avoid at all cost!

A great hotel is the Omni, far nicer and that is where I will be staying the next time!!!

19/09/09 | Link | Rating: 1.0
106. Anisha W.
So I'm back again, and The Grand Hyatt never disappoints.  I love the fact that they now have checkin kiosks to the left of the reservation desk.  There was no line and I was checked in in under 1 minute. Beatiful big windows with views of the bay. Gotta a great deal on Priceline (negotiator). Lots of great things to do outside your doorstep!

27/05/12 | Link | Rating: 4.0
107. Saneesh A.
Got a deal from Priceline. Good location. Could walk to the Seaport Village, USS Midway, Horton Plaza and a good chunk of the Gaslamp quarter. Nice for a walk on the harbor. The hotel looks and feels a bit run down with wallpaper peeling in places. Inadequately staffed. The selection available for breakfast/lunch/dinner is not good at all.

30/12/11 | Link | Rating: 3.0
108. Sue S.
I am 4-starring because the other reviews indicate this is a good place.

I made a previous non-review a while back about the bar at the top that management on Yelp did not appreciate.

What it referenced was that the review that said the drinks were pricey.

My intention as to what I said was that it is too bad that touristy locations like that do not offer San Diego County residents a discount like the Balboa Park and Torry Pines golf courses do.

I think it would beef up sales as more locals would come.

Silly, silly Sue.

28/04/08 | Link | Rating: 4.0
109. Katie T.
Great location, in walking distinct to downtown Gaslamp District where the nightlife is happening. Check-in and valet parking was a breeze, all staff are kind and helpful. I got upgraded to an ocean view room where the view of the harbor was absolutely beautiful. Top of the Hyatt bar/lounge is a must. While sipping on your cocktail and enjoying great company you will also have a breathtaking view of San Diego.

15/11/10 | Link | Rating: 4.0
110. Minh-Thao N.
I had to stay at this place for a conference for work so I didn't really have much of an option.  From the pictures this place looked nice and it had a nice view, so I was pretty much excited.  When I came there, I really liked the lobby because the ceilings were high and the people who worked there were pretty nice.  The only thing that SUCKED was that parking was $24/day with unlimited in and out privileges.  Since I stayed there for four days, that easily racked up.  I also got their internet services just in case I got bored.  That racked up too.  I started to think what ELSE are they going to charge me?  But of course, this is a hotel, what else could I expect.  *sigh*  Their TV was really whack because the volume kept on rising and lowering on its own.  There also weren't a lot of things to watch on TV either.  Booooring.  The walls within the room are pretty thin.  I could hear the neighbors' TV.  That's not cool, man.  But props for the housekeeping because they sure kept that room clean!  Every time we didn't have our "Privacy" card on our door, we'd always come back to a nice clean room!  Some other hotels I've stayed at is a hit-or-miss.  Sometimes they'll fix it up, sometimes they won't.  The room itself is just okay.  It's not like Circus Circus crappy but, you know, the somewhat grandiose entrance that they set up in the lobby led me to believe that'd the rooms would be just as impressive.  *shrug*  Fortunately, the view from my room was REALLY nice.  I woke up the next morning to a beautiful orange/pink/yellow sunrise.  I'm certainly not one to wake up early very easily but the sunrise itself was definitely worth it.  *wiping tear from eye*  The internet reception here is alright.  One of the nights we were having trouble with the internet so I had to contact the front desk.  They were nice enough to accommodate me for my troubles.  Sometimes you just NEED the internet (for real, though - not just for Youtube) and it's not cool when it's not there when you've paid the $12.99/night.

They also have a gym there.  I've always thought that since the hotel is surrounded by nice scenery, you'd think that the gym would take that and integrate that into their gym somehow, right?  Perhaps have a large glass window so while you're running you'd be able to look outside and stare at the ocean or the tiny little people walking by?  Nah, not in this case.  I don't even recall seeing anything because most of it was blocked off.  The machines themselves were nice.  They have TVs on them!  Fancy fancy.  

The hotel has some restaurants there that I didn't bother trying because they're pricy, as usual.  Good news, though, is that the hotel is close to a lot of really great places to eat.  A lot of places to eat around there is within walking distance (go AWAY from the other hotels into the Gas Lamp district - that's where it's at).  

If it wasn't for the good service, I would've totally knocked this hotel's rating two stars!  So, all in all, yeah, I might come back.

27/12/10 | Link | Rating: 4.0
111. Nate J.
I used to love this property. However it has gone so down hill that I'll probably never stay here again.

- 1 phone in my room did not work
- Internet went out for about 3 hours with no explanation / refund
- small crappy TV with horrible reception
- My colleague found a bug crawling around in his salad!!!

Stay at the Marriott next door!

19/11/10 | Link | Rating: 1.0
112. Michele C.
Beware of the parking rates.  Valet parking is $36.00 a night and it is $26.00 each night to self park.  Also the pool on the 4th floor is sometimes closed for events.   However, it is on the water, right next to seaport village, easy access to the trolley and great view of the firework show over the water.  The rooms, spa and work out room are nice too.

14/08/12 | Link | Rating: 3.0
113. Jerry D.
Old hotel without a lot of charm, but good for priceline price of $100. Located near the seaport. Nice view from the room. Room is roomy but dull. Cheap old decor. Have had better decor at a Knight Inn. Wouldn't pay much more for the room.

In fact do NOT pay full price. Not really a 4 star hotel.

Some protestors state that the owner is neither labor nor gay friendly. I'd rather support a business that is labor friendly and at least gay neutral. If these are important issues for you then recommend staying elsewhere. Lots to choose from downtown.

11/09/09 | Link | Rating: 3.0
114. WaterLady C.
The location is the best feature here. Very convenient to all the downtown attractions; Petco, gaslamp, harbor, etc. The hotel is lovely but so expensive and the service is civil but not really friendly. Huge groups & conventions daily, so there is always a big crowd. The rooms have full beds, not queens, so for our party of three (my husband & I, our adult daughter) the bed was cramped. Asked about king w/ rollaway, but they charge $20 for the rollaway. View spectacular, but AC in rooms weak, very hot @ night. We got a really good deal on 4 nights thru Southwest Vacations, but I would choose another hotel if paying full price.

21/07/11 | Link | Rating: 3.0
115. Sarah S.
We stayed here for my husbands comapny trip, they paid 250 a night. I was very impressed by the view and the size of the hotel and the staff was very nice. The food choices very very pricey and left something to be desired. The room had a great view of the harbor, however the bed was not confortable at all. The worst part was the 30+ dollars for parking a night, however the best part was the proximity to everything you would like to see!!

28/01/11 | Link | Rating: 3.0
116. Reno C.
I had been in the Grand Hyatt previously for a meeting. The location was next to Seaport Village and just yards to the water. The grand reception area can take your breath away. Friendly staff at check-in, restaurant and bar. The view out our window was spectacular of the harbor.

The king size bed was comfortable with the down comforter and five pillows. The room had a safe which I used to hold my electronics, wallet and watch while using the jacuzzi and pool. The in-room coffee maker was better than coffee served at Anne Maries or Redfields Bistro. Since being next to Seaport Village, dining variety was not a problem. For those with time to adventure the Gas Lamp area, a short six block walk will get you there. Wi-Fi is avaiable in all public areas, as wellas, your room.

Overall, the stay was nice and convenient (location) for my weekend stay.

23/12/08 | Link | Rating: 4.0
117. Huy D.
Wow, the views are incredible at this Hyatt. I love Hyatt hotels, I always stay at them when I travel for work.

As always, staff is friendly, clean room, and comfortable bed.

08/03/08 | Link | Rating: 5.0
118. Lynn L.
Great hotel for leisure travel more so than business travel.  In this day and age, when I'm paying $260/night for a place to sleep, I STILL have to pay an additional $9.95 for internet?  C'mon Hyatt - most of the lower-end chain hotels have free wireless internet and free breakfast.  Get it together.

That said, the rooms are comfortable, toiletries are nice, and the common areas of this hotel are all gorgeous and feel very luxurious.

07/04/08 | Link | Rating: 4.0
119. Jennifer G.
Seriously, for the amount per night we spent here they should be wiping my ass! The rooms here seem to be an afterthought. The hotel itself- the lobby, stores and ballrooms are... grand, but the rooms, where customers spend most of the time while in the hotel, left a lot to be desired. They are small, old and dirty. My bottom sheet the first night had a blood stain- we had housekeeping in my room at midnight changing my freakin' BED! The water pressure in the shower hurt while the one on the sink couldn't even rinse my toothbrush. The paint was peeling in various places in the room and the layer of dust was tremendous! And why is it I can get free wi- fi from a Days Inn but not the HYATT!? And don't get me started with the front desk service....I will NEVER stay here again. I don't care if it part of the San Diego skyline- they should be ashamed of their service because they are!

10/09/11 | Link | Rating: 1.0
120. Licia O.
Stayed here for Comic Con 2012. The hotel property was beautiful, classic grand hotel. Our view was amazing and the room was nice. Also, liked being able to open windows and get fresh air. Shower heads were ancient but let out plenty of pressure, too much really til I adjusted to massage setting. All requests to housekeeping were taken care of promptly.  Water dispensers were available everywhere but quickly disappeared when convention was coming to an end. Fitness center was awesome, everything you need in there. Loved how the back exit let right out to the Seaport plaza with lots of shops, entertainment and food options. My only complaint was how dirty the pool was, there was a film of filth in the corner of pool. When I brought it to the attention of the staff they said it was sunscreen, but funny in all the pools I've been in, I know people wore sunscreen and I've never seen anything that gross.

16/07/12 | Link | Rating: 3.0
121. jen k.
review for standard room with 2 grand beds (non-smoking)

THE +'s: the grand amostphere of the lobby. saturday brunch. excellent location -- close to convention center and downtown, adjacent to seaport village. the views, omg, The Views.

THE -'s: average, run-of-the-mill rooms. no flat-screens (shouldn't these be basic to the $150+/night price range?!), aging bathrooms. it's update-time, methinks.

SUM: nothing spectacular. the one reason to stay here is for its location. and for that, there are other better hotels to choose from.

28/07/08 | Link | Rating: 3.0
122. Rob P.
I don't know, maybe I'm missing something, but I wasn't super impressed with this hotel.  I did get a great rate of $100 + tax on priceline.com for a Saturday night, which I know is awesome for downtown San Diego, but the room just wasn't anything special.  The exterior and lobby areas were amazing, but the room was sub-par.

07/05/08 | Link | Rating: 3.0
123. NaTisha N.
Great view. Nice room. Okay service. Decent food.

13/09/11 | Link | Rating: 3.0
124. Kristin B.
got this room for a decent rate during memorial day weekend, but i was disappointed with my stay.  when i walked into the hotel, the lobby is spectacular so i was expecting a lavish room as well.  not sure if they will be going through a remodeling process or anything but the hallways and rooms itself are pretty old fashioned. it just didnt match the opulence of the lobby. room is decent enough if you just need a place to sleep but it isnt anything special.

what made my experience here horrible was the room service! having come back to my room at 2am from a night out, my friends and i just wanted a late night snack.  we ordered a simple cheeseburger, fries and a coke. almost an hour passes, we call room service and they apologize for the delay but they said someone had called the room with no answer...which was a complete lie b/c we were in the room the entire time and the phone didnt ring once! mgr comps us another free meal of our choice and says the food will be up shortly...another 45 min passes and still nothing. we call to cancel the order and without being apologetic or anything, the room service guy says "OK". 1.5 hours for a stupid cheeseburger and nothing :( maybe this was an isolated incident but I left the hotel the next morning hungry and craving a burger :(

27/05/08 | Link | Rating: 2.0
125. Rick P.
I have stayed here twice in the past five years. I found the service and staff was more outgoing and friendly then any hotel I have stayed. Great gym, wonderful pool, and must disagree with the comment left regarding the food The spa was a bit pricey but well woth it. I had a better couples massage here then at spas in the Napa Valley. You get what you pay for and I would have no problem booking another massage here.. I found the food above average for a hotel. I am a native San franciscan and I was impressed not only with the outgoing staff here but at Petco Park as well. San Francisco should take a few notes on hospitality in your wonderful city. I plan to return to your Hotel.

27/06/11 | Link | Rating: 5.0
126. Rachael K.
When the boy was taking me away for my birthday weekend, I told him - we don't need to stay anywhere fancy, it's just one night. But nooooooo.... He booked our stay at the fancy shmancy Manchester Grand. Lemme just tell you - I was impressed. We gave the valet the car and from check in to check out I was a happy girl.

We arrived somewhat weary from a long day of driving and site seeing. We had dinner and the upstairs bar to look forward to but we wanted to have a little rest first. The room was perfect for that. Nice big bathtub, little sitting area, and a HUGE bed. Not to mention the iPod dock that the boy was thrilled to see. It was a nice little touch being able to play our own music in the room as we're not big TV watchers.

The Lobby was beautiful and while we didn't get to actually use the pool, the chaises around it are PERFECT (ok - that could be because they were supplied by the company I work for...). We also had an ass kicking brunch that Sunday morning before heading out to Sea World. The staff at the restaurant was a little slow (not moving, but minded) but we didn't let it bother us. The upstairs bar has incredible 360 degree views of San Diego. We were there on a Saturday night and it was packed, but we managed to score a table and enjoy a drink.

I love that I get to be so spoiled on these trips we take....A girl could definitely get used to this!

31/03/08 | Link | Rating: 5.0
127. Jeanna E.
When I walked into the hotel I was amazed by their lobby.  It had high beautiful ceilings,gorgeous art work and a beautiful bar.  We checked in at the front desk and made our way up to the room.  The key wouldn't work.  We had to go back down to the lobby to get new keys.  We finally got up to our room and I couldn't help but feel pretty disappointed.  I guess I was disappointed because the lobby was so beautiful it made our room look bad.  The decor was very early 90's with a maroon and forest green color scheme.  I guess the more disappointing thing was paying $230 for one night of a less than mediocre room. They also don't let you know that parking isn't included in the room rate.  Parking for one night is $26!  I'm pretty sure I wouldn't stay here again.

24/08/11 | Link | Rating: 2.0
128. Wes T.
OK, in all fairness I would like to give this place a better rating, based upon the property itself, which was very nicely appointed, if not a bit pretentious for San Diego.

My low star count comes from the fact that I was ejected from my room at 4 in the morning, along with 4 friends, for being too rowdy. Sure the guys were doing their job, and maybe my anger is misdirected in a spiritual sense, but I need a place to vent. Thanks, Yelp.

They have a nice marble bar downstairs, but the staff was less than motivated to be attentive, despite the high drink prices imposed to justify the decor. Even amongst the blazer and khaki set of San Diego the SoCal "Too cool for school" vibe was present.

28/01/07 | Link | Rating: 1.0
129. Nicholas G.
Stayed here Aug 22-27 2012.  Worst hotel experience ever.  Upon arrival my room was not ready for over 6 hours.  During that six hours I was giving nothing, I was just expected to "patiently wait." I was to upgrade to a grand club room with gold passport points, what I got was a standard room with access to the grand club lounge, which is fine except they took as many points for that as they would a full upgrade. The room was loud with paper thin walls.  And to top it off the housekeeper threw away a bag of souvenirs.  Luckily they were only about 25$ in value, which I received a room credit for, however I much rather would of had my stuff.  There is no reason to throw items away that are NOT in the trash can, I was extremely upset that this even happened.  I expected A LOT more from the Hyatt and this Grand Hyatt in general.  I will never be back here and neither should anyone else, this place is terrible!

27/08/12 | Link | Rating: 1.0
130. Andi N.
All of the staff was friendly and accommodating, so that's great BUT this is a HUGE hotel and I feel like it was severely understaffed! My friends and I stayed there for my birthday and we lounged by the pool all day. There were no servers in the adult pool, which was filled on this summer weekend. the line at the bar was super long and basically the system was just really inconvenient and disorganized for guests. In addition we ordered some utensils from room service (not food) and it took over 45 minutes to get them. There were long lines at the front desk, which is totally fine. I just feel like a hotel of this size, with this much potential there should have been much more staff to attend to the guests. The rooms are nice and the views are great.

27/08/12 | Link | Rating: 3.0
131. Brian U.
Big hotel, big expectations.  Definitely has the wow factor.  I woke each morning and just stood at my 27th floor window with a beautiful view and soaked it in.  It's hotel is huge but it wasn't so large it felt overwhelming.  Great location with a luxury feel.

26/09/12 | Link | Rating: 5.0
132. Lesly M.
Recently stayed here for a conference. The hotel is beautiful , for looks and location I would give it 5 stars however the customer service is terrible. When I got there they had already given my room away so I stayed in the older tower which would have been fine yet they insisted that I had to change rooms the next day. They assured me it would be a smooth transition -boy were they wrong! I came back after a long day of conference sessions to have to go through the check-in process again. After 30 minutes I finally got the keys to my new room. I went up, opened the door and there was ...lucklily... one of my fellow co-workers changing. Needless to say we. immediately called down and got an "oops my bad" and an explanation that we had. Been given keys to the same room. So yet again I waited for a new set of keys and after another 40 minutes I went to my "new" room. While there wasn't another person in this room, it hadn't been cleaned from the previous person. The worst part was the bathroom, there was pubic hair all over the floor and shower. Thoroughly disgusted and upset I called down yet again. Waited another 30 minutes and went to yet another room. No apology was given, they were annoyed because they were too busy to deal with me. I am a pretty easy going person and not one to complain but this was just ridiculous. To add injury to insult when I checked out the next day I found they had charged me for two rooms.  When I tried to resolve the issue -very calmly- they didn't believe me that I hadn't actually stayed in all of the rooms they had moved me to and from. They made me go get in line again to wait to talk to the manager.There are a lot of great hotels in the area. I would never suggest this hotel to anyone unless they don't care about customer service. Try the Marriott or the Omni.

30/09/12 | Link | Rating: 1.0
133. Jeff S.
Good view and good water pressure, but no mini-bar? I called downstairs and was led to believe by the rude operator that Hyatts don't furnish mini-bars anymore. I opened the little 'fridge and it's empty. Did the hotel industry decide to move away from convenience and I missed it?

31/05/11 | Link | Rating: 2.0
134. Mike S.
We stayed at this hotel for 4 days. When I was in the process of booking the reservation and reviewing various hotels, I had a hard time deciding since it appeared that most of the San Diego hotels had mixed reviews. I am very happy we chose the Manchester Grand Hyatt.

We were greeted by a bellman who took charge of our luggage. He escorted us to the front desk and introduced us to the hotel clerk, who was outstanding. She was so outstanding, I actually tipped her. She recommended a place for lunch that was wonderful.

The hotel of the lobby was beautiful and in perfect order. We took the elevator to the 30th floor and unlocked our room. The minute we walked in the view of the bay and the city was all you could see. Wow, it was so beautiful. Our luggage arrived within one minute! A different bellman, but the service was still perfect. He was energetic and told us about the hotel and the city.

The room was clean and spacious, but just a room. It wasn't the Ritz, but it was very nice.

We had lunch at Sally's (affiliated with the hotel) and the food was excellent. We split fish and chips and a Cobb salad and both were wonderful.

The pool an spa at the hotel (4th floor) were very nice and it was nice to have the option of an all adult pool and spa (3rd floor) if you wanted it. We went up to enjoy the pool and spa on Sunday night (7ish) and ordered drinks and appetizers. You have to order by phone and they could have more phones and better placement of the phones. But our order arrived within 15 minutes, the server was excellent and very accommodating. The food and wine were wonderful. We did move to the fire pit to enjoy our food, it was a little cool, not the food but the weather (can't fault the hotel for that). The fire pit was wonderful and very romantic.

With the exception of the room itself, I would rate that hotel and its staff as excellent. I would stay at the Hyatt Manchester any time.

12/09/11 | Link | Rating: 5.0
135. Josh L.
Love it and we live in town and sometimes just go stay here to live in the lap of Luxury.  I love the pool for the family and fire pits at night.  The Spa is way over priced though and I have had a lot better...A LOT!!!

22/09/12 | Link | Rating: 5.0
136. Benita M.
Upon check in we shared that it was our anniversary. They sent up some wine and chocolates. They also included complimentary breakfast each morning. What a nice touch! The hotel had a summer web special rate which was nice as well. We booked a couples massage , which was very expensive, but good. They also include the gratuity,which we did not like. We enjoyed that they had an adult pool and hot tub. The other pool and jacuzzi  was nice as well. There is also a fire pit at the family pool.The views are phenomenal , as they are located right on the marina and next to Seaport Village. They are within walking distance of the gaslamp district. Ok , so I guess you're wondering why 4 stars instead of 5. There were 2 reasons...the breakfast buffet was boring; almost the same items every morning. The cost for the buffet, had we been paying, was 25$, not including tax and gratuity. There was very little variety. So..if you stay here eat breakfast outside the hotel.
The 2nd reason it did not get 5stars was because our room was nice , but in need of renovation. The tub was chipped and you could see the ceramic underneath. The carpet was clean but, worn. The front desk clerk did however give us 50$ offbecause of this. When you go,ask for a room in the new tower. All in all we will probably be back.

06/08/11 | Link | Rating: 4.0
137. FoodGirl G.
This is indeed "grand" upon entry, with a beautiful lobby and a lot of marble and wow factor. The check-in staff and concierge team were very professional and attentive, and all the staff were great.  The dark marble tabletops in my room were dusty upon arrival but that was my one and only, initial less-than-ideal observation during a week-long visit. The bathroom was spotless and the housekeeping the week I was there was excellent!!!  I asked for a harbor view and it was gorgeous. The rooftop bar deserves its accolades for the fantastic view, ambience and specialty drinks.  The hotel food INSIDE is incredibly overpriced -- my Starbucks tea cost me $3 with a $1 service fee tagged on (I think for charing to my room!).  I had a salad at the sports bar and it was fine but nothing special. However, Sally's On the Water, outside behind the hotel, is apparently part of the Hyatt and was outstanding.  The hotel was located a few blocks from the Gaslamp restaurants, Horton Plaza shopping, and a few steps from the Embarcadero and Seaport Village. It was safe for my morning walks and there were tons of people around enjoying the harbor and all it has to offer.  I would love to stay here again.

(Had to pay for internet access

19/06/11 | Link | Rating: 4.0
138. Madelynn K.
I scored a room here on Priceline.com for $80/night.  From the jump we were greeted by everyone in the lobby.  The check-in process was quick and smooth and we were able to get a room on the 15th floor overlooking the pool area and the bay towards the Coronado Bridge.

The room was nice, bathroom was spacious.  I didn't have to request for a refrigerator be brought up since they have one in every room.  They also have an in-room safe and the beds were comfy.

The pool area was my favorite part of the hotel.  Located on the 4th floor, it boasts two hot tub areas and a central fire pit for night time activity and social gatherings.  They also have a small lawn area for games and such.  There were plenty of pool side lounge chairs, lounge towels, and service outside was excellent.  The food was great poolside, by the way.  We ordered cocktails along with our Turkey Nachos while the kids got the Chicken Tenders.  At one point my 8 month old knocked over my mojito and they replaced it free of charge.  

It's located within walking distance to the Convention Center, Seaport Village, the Gaslamp Quarter, as well as the Westfield Shopping Center.  There are no shuttles to the local attractions such as Sea World or the San Diego Zoo but the drive to these attractions were less than 15 minutes or so.

My gripes:  We were located near the stairwell.  I was a little sketchy about how many people would actually think of using the stairwell on the 15th floor but there were a few times were I heard people in it.  It didn't bother me much though.  I have kids louder than that.  My second gripe: $22/night for self-parking.  $32/night for valet.  

Otherwise, it was a great stay and would definitely consider choosing this hotel again when we come back to the San Diego area.

22/07/09 | Link | Rating: 4.0
139. Shannon B.
1 star for variety of restaurants in the hotel
1 star for the complimentary bottle of wine and cheese board
1 star for the work out room
1star for the location

minus 1 star for the crowded workout room

03/11/08 | Link | Rating: 3.0
140. Aaron I.
4.5  I'm not really a fan of the Hyatt in general, but Grand Hyatts are pretty dope.  This one has a beautiful view of the waterfront and has the convenience of walking the Gaslamp.  

Best memory here was ASR party, security is super strict.  I would not  suggest partying in your room, but why do i remember being chased and hiding in the cleanest most immaculate bathroom ever?

05/11/08 | Link | Rating: 5.0
141. Phyu N.
Beautiful hotel. Clean room, but can hear people from hallway. Parking is expensive. Close distance to gaslamp and Coronado.

16/08/11 | Link | Rating: 3.0
142. Dani S.
The hotel is really nice. We had a business meeting here, and it went pretty well. Things I didn't like about the hotel. They charge you for everything except for the air you breath. We had them cater our food for the meeting, and it was much less than what I expect for a hotel of this caliber. Drinks were pretty expensive. Valet parking is $28/night, pretty pricey. The swimming pools looks pretty nice but I expect at least one indoor pool?

03/11/08 | Link | Rating: 3.0
143. Adam O.
Impressive building, great location, nice rooms, several bars, on the water, two pools. Not expensive. Cant beat that!

19/08/11 | Link | Rating: 4.0
144. Kitty B.
I stayed here a couple of weekends ago, and let me just say that this hotel is BEAUTIFUL!  There is intricate artwork throughout the hotel that looks like it should be in a museum.  They have super nice employees, and the place is VERY clean.  It's important that I have a clean bathroom, and clean sheets/bed and this hotel pulled through on those fronts!  The parking is expensive (over $30) but it's okay because I love this hotel.

26/07/11 | Link | Rating: 5.0
145. Wilbert T.
We went to the bar last night.  40th Floor.  Vistas were very beautiful.  This review is for the bar only.  Have you ever had a belini martini?  Nobody at this bar had ever heard of one.  Also they do not know what a dirty martini is either.  I got my dirty with no olives or the dirty juice from the bottle of olives.  If anyone from the staff reads this review maybe they can use this for the next person who orders a martini.  I wouldn't think I need to tell the bartender that I prefer my martini glass cold. The liquor was hot also boo hoo.  11.25 per drink you would think you wouldn't need to tell them how to make the drink.  I just want to drink it.  

Belini martini
8 ice cubes
3 oz vodka
1 1/2 oz peach nectar
1 1/2 oz peach schnapps
1 twist lemon peel

Add ice cubes to shaker. Add vodka. Add peach schnapps. Add peach nectar. Shake. Strain into glass. Add lemon twist.(peel)

**************************************************­****************************

2 oz vodka
1 tbsp dry vermouth
2 tbsp olive juice
2 olives

Read more: Dirty Martini recipe drinksmixer.com/drink252…

1. Place an ice cube and a small amount of water in a cocktail glass. Place in freezer for 2 - 3 minutes.

2. Fill a mixer with all ingredients including garnish. Cover and shake hard 3 - 4 times.

3. Remove cocktail glass from freezer, and empty. Strain contents of the mixer into the cocktail glass, include one of the olives, and serve with a mysterious smile.

Read more: Dirty Martini recipe drinksmixer.com/drink252…

09/04/11 | Link | Rating: 2.0
146. Allison P.
I got a decent price for this hotel on Priceline The hotel is in a perfect location, within walking distance to the Amtrak station (even though we didn't take the train this time) and to the Gaslamp district. The front desk was welcoming and seemed as though they genuinely cared how we were doing. The lobby is grand; with a European feel. I requested a room with a view, and that is what I got. Our room had a view of both the Harbor and of the City. Perfect. We asked housekeeping for a few extra toiletries we had forgotten to pack, they were delivered instantly. The hotel has a main pool with a fire pit, and an Adults-only pool which is a brilliant idea. I only wish it were warmer so we could have sat by the pool. Next time for sure!

06/04/11 | Link | Rating: 5.0
147. Lena R.
Only spent one night here, but I thought it was great.  Walking distance to downtown and Seaport Village.  Really nice rooms and up to Hyatt standards.  Pricey, but I think worth the price you pay for the amenities they offer.  Can't say much more since my stay was short, but I would definitely stay there again.

13/09/10 | Link | Rating: 4.0
148. Scott Z.
When I used to visit, the staff was always friendly and profesional. Sadly I can no longer go to convetion events, seminars, or Top of the Hyatt anymore due to the owners bigotry. Doug Manchester is a homophobe and bigot. Please support the boycott till Doug Manchester is no longer involved with this Hyatt.

03/08/08 | Link | Rating: 1.0
149. Tylene T.
I absolutely LOOOVEE staying here on the 4th of July weekend. Its right next to Seaport Village which has great shops and restaurants. Your within walking distance of gaslamp district and there's no better view of the fireworks then the pool here at the Hyatt. The staff is extremely friendly and helpful. The rooms are a little bit older however very clean and well kept. I recommend getting the bay view, watching the sunset from your room is breathtaking!

06/07/11 | Link | Rating: 4.0
150. Miki M.
For the price we paid to stay at the Manchester Grand, we were very disappointed. The front desk service was unwelcoming and I'm sorry if I interrupted your chat chit on what you did last night. But you have 3 people in line waiting to get checked in! From that point on it went down hill. Would I stay here again? Not for the price we paid.

09/01/11 | Link | Rating: 2.0
151. Court O.
Based on the management comment, I would be willing to check out the new changes!

12/07/11 | Link | Rating: 4.0
152. Lee M.
The lobby is Vegas-type sized with granite everywhere. Very beautiful. The service is great, although they messed up the type of room I wanted and did not offer to correct it but overall, good employees.

That being said, let me tell you about happens once you get off the elevator. The hallways of the rooms are dingy. The room itself is what i would expect at a Red Roof Inn (actually Red Roof is better). Small, with old furniture. The bed was OK. The walls are paper-thin. When somebody closes a door the whole wall shakes, especially when they are next door. The tile job in the bathroom was of novice quality. They actually used floor tile for the bathtub to save a buck (and Travertine too; very old) I guess.

Definetly NOT worth the price and I wouldn't go back.

Also, I found this out too late but the owner is apparently a homophobe. Thats real nice, douchbag. The fifties are long over. Get used to it.

21/09/08 | Link | Rating: 2.0
153. scott p.
More a small city then a hotel, the Manchester Grand Hyatt is epic in scope, along the lines of your Las Vegas size casino hotel.  Two towers- ridiculously, absurdly large lobby with restaurants and bars by the half dozen and a shopping arcade that "recalls" the Del's similar shopping area. Seems like it would be a fertile territory for unyelped businesses- all located at the same address.

Also, the owner of Manchester is anti-gay marriage, so there is ongoing GBLT BOYCOTT- take note from now until November...

19/09/08 | Link | Rating: 2.0
154. Benjamin W.
You're paying for the location. You're paying for the brand name.

A long time ago there probably was a real nice mom and pops hotel right on San Diego Harbor. It probably wasn't too expensive and probably promised exactly what it deliver. But alas, mom and pops sold out to the million dollar offer of any name major hotel corporation and here we are today. Force to pay top dollar to stay at a place with a view, which don't get me wrong its a beautiful view, which this company has successfully put a price on.
I've written that same intro on every hotel I've stayed at within view of the water in SD. So if you don't mind paying about $440 a night (average) lets get on with it:

Lobby is beautiful, vast, and grand (pun intended).
The staff is friendly and helpful.
The rooms the lack beauty & luster that you feel you should be getting from what the lobby looked like and for what you're paying.

the only reason I've ever stayed in a place like this: My cousin is a travel agent and got me a rate of $91 a night. not too shabby.

In summary an expensive, beautiful hotel.
An experience.

25/12/09 | Link | Rating: 4.0
155. Tawn B.
This hotel was by far more grand on the outside as your driving up to valet than the rooms itself.  Upon check in, I was greeted by (I forget his name) with a huge smile and free upgrades! No, info on restaurants or anything cool but He gave me a room on the 18th floor in the new building, with a wonderful view of the bay, thank god! And free wi-fi! But the room wasn't at all impressive, besides the fact that they come with flat screen tv's. That doesn't really matter though unless you'll be in your room for the entire stay there. Major con for me: The walls are so thin!! I practically heard girls fighting and couple quarrels all thru the 3 nights. I probably won't be staying here again unless it's free :-)

25/04/11 | Link | Rating: 3.0
156. Andy U.
Price for valet parking for overnight Guests: $28.00

Price for 1 night stay @ the Manchester Grand Hyatt: $220.00.

Price for a suite on the 40th floor: I heard around $5000.00 for regular guests.

Price per head for the wedding that I attended this past weekend $120-150.00?  Maybe more?

Price for the Mexican Food that we got late night after the wedding.  And mind you, we did a food run for some friends: $59.00.

Price to hear that were some rude wedding crashers who decided to get their F*ck on on the mezzanine near the wedding reception.  Good Job to the Maid of Honor and the Brother of  the Bride for laying the smack down and regulating and making the girl run away followed by the douchebag with his boxers down to his ankles:   Priceless

I love weddings

13/10/08 | Link | Rating: 3.0
157. Melissa C.
My Family and I stayed here this past weekend and it was the worst Hotel experience we have ever had!

1) I will start with our check-In: My husband booked our room with a king size bed through Expedia. When we arrived at the hotel they could not find our reservation! After the woman who was helping us disappeared into the back for about 10 min. She reappeared to tell us that she had found our Reservation in their other system and it hadn't gone through to their main system yet. Why they need 2 systems baffles me!

2) Right after I reached the room a man from Housekeeping came up to deliver the Pack and play I had ordered for my 1 year old. When it came there wasn't a blanket for her to use so he told me he would go down and get one and bring it right back to me. After he left the bell hop finally brought us our bags (it took 20 min) and then asked if I needed anything so I told him I was waiting on a blanket and he said he would call Housekeeping to get one delivered to us. After waiting a while we decided to go ahead and go to dinner and figured the blanket would be waiting for us when we got back. When we got back and discovered that the blanket wasn't there i called down and asked  them for one again. They told me"We will send someone up right now to give you one". No one ever came so I ended up taking a blanket off the bed which was way too big and giving it to my daughter.

3) After checking-in and getting to our room we discovered that they put us in a room with 2 beds which looked to me to be a little bigger then a twin but smaller then a full. When we called down to let them know we had reserved a King size bed they told us they were no rooms with king size beds available for us (why would expedia offer a room with a king size bed if none were available!). They said the best they could do was to move us the next day to a room with a king size bed. They told us to pack up all of our things and that a bell hop would move our stuff over to our new room the next day. Before we left for the day we confirmed with the front desk that we would be getting a new room and the women helping us told us not to worry and that it had all been arranged. When we got back to the hotel after being out all day we went to the front desk to get our new room. Of course they had not moved anything to the new room and didn't even have one set up for us! We asked to speak to a manager because we were very unhappy. When the manager came over he apologized and asked us if a free breakfast the next day and taking the cost of the pack and play off our bill would make us happy. We finally felt we were being listened to and we were happy.

4) When we got to the new room we were finally happy it was the room we had reserved, but when we turned on the TV we realized it was a little fuzzy which normally wouldn't have been a big deal but we were planning on buying a movie in the room after dinner. We called down and asked to have someone come and look at it, when the guy got there he said there was nothing he could do and they offered to move us again! I'm sure you parents understand that moving from room to room with a 1 year old is a pain in the butt so we said we would just stay there and buy the movie anyway. After the maintenance guy left we realized that they had set the volume control on the TV to very low  and we could barely hear it so we called down again and asked if they could fix that for us while we were out at dinner. When we got back from dinner the TV wasn't fixed so we called again and they sent someone up. When the maintenance man came up he apologized and told us that no one had even told him we need assistance.

5) The next day we went down for our free breakfast, but before we went to go eat we went to the front desk again to make sure we were all set for our breakfast. They told us to charge it to our room and it would get adjusted off of our bill. When we were finished eating we were given a bill by our waitress and we told her the story, so she said she was going to call and make sure we didn't have to pay for our breakfast. When she returned she asked us who we talked to about it and said there was no record of us getting the free breakfast!

6) They charge to use the internet I think it was $25 for a 24 hour period.  Self parking costs $25 a day.

I wouldn't recommend this hotel to anyone! It was awful!  It costs way too much for the bad service you will receive. We have had much better service at less expensive Hotels.

18/01/11 | Link | Rating: 1.0
158. Larry T.
My wife and I stayed here with our two young children last summer. The hotel lobby is beautiful. The pool is large, and there are outdoor tennis and basketball courts on the same level. Our room was nothing out of the ordinary. Parking was expensive. I would have upgraded my rating to a three, however, the first room the desk person gave us already had occupants with no view (even though we specifically requested one) and our replacement room was no better and on a lower floor. The day before we arrived we had friends try to leave us tickets for the Zoo and the desk clerk refused to accept them because they couldn't find our reservation in the computer. Lame!

12/09/11 | Link | Rating: 2.0
159. Melanie N.
My BF stayed here for his entire conference but i was only here for one day.  Most of the day I spent sleeping in and by nightfall after dinner, i don't remember much else...  But i do remember the grand lobby!  The ceilings were sky high and i felt like royalty!   But the rooms were ok- i liked the room at the Westin better.

06/08/09 | Link | Rating: 4.0
160. f p.
PROS:

- This is a beautiful hotel. It is indeed right on the waterfront with incredible views. It is slightly close to Gaslamp District (approximately 5-6 blocks away).

- Concierge/Desk Clerk: Prompt and Speedy Check-in.

- Bellboy: Courteous

CONS:

- Parking: $26/day. Parking structure was too narrow for a car to pass. My advice is to park on the top floor so you could steer clear of the SUV's and trucks that occupy two parking spaces.

- I requested to stay @ the 30th floor of the Seaport Tower (due to a fellow Yelp's recommendation to avoid the train noise). Room was decent, however my  friends and I were placed in a connecting room. 15 minutes after settling in - we heard loud laughter, cackling @ the most of several women across that connecting door. The Hotel wall is pretty darn thin!

- Bed/Sheet/Comforter/Pillows/Linens: NOT at all comfortable. Thread count is cheap for a Hyatt Hotel.

- 20 minutes later - here comes the train! This just upsets me because the noise is unbearable. We requested to be moved to the next tower.

- Harbor Tower: Dingy (seems like they place most of their guests on this part of the tower). We were moved to a different room in this tower on the 28th floor. This time: the room next too us had a dog barking!!!

At this point, we didn't bother to request for a different room since it was already late and we wanted to explore the area.

Manchester Grand Hyatt, please stay @ par with the rest of your Hotel Chains....

13/09/11 | Link | Rating: 2.0
161. Aisha M.
Good location, not impressed with the staff or $26 self parking.

13/09/11 | Link | Rating: 3.0
162. Shon T.
Grand is such an appropriate word.  For a Hyatt, its actually pretty decent.  

After inhaling my burger, we decided to call it a night at 11PM.  Unfortunately, in a struggling economy, this "anti-gay" hotel owner decided to have saturday nite techno club event on OUR side of the building.  You figure being on the 26th floor would limit the noise.... not a chance.  10 yrs ago, i probably woulda went down to gawk at 20something co-eds gettin hammered, while dousing myself with kettle one tonics.   However, times have changed....

Fast-Forward to 2:45AM

Me:  zzzzz.....zzzzz...zzzzz

Next Door Wall:  "Uhhhhh....yeahh!!!".....mmmmmmm....uhhh... YES!

Me:  ......!!!....WTF?

Next Door:  (female voice)  eeehhhh.....ehhhh...
                     (male voice)....mmmm......uhhhh.....uhhhhhh...mmmm
                     (female).....uhhh....ohhh...
                     (male)........UH! HUH!...ahhhh...

Me:  ........ THATS IT!??!?!?!?  Booooo!!!!!!!   nothin like 4 mins of passion to end the night.....

Room Service is deplorable.  I cook better breakfast with my feet.  Which is what the corn beef & hash tasted like.  Minced toes, herbs, with poached eggs.....dry toast, and a tomato sprinkled with bread crumbs.... yuuuummmmaaayyyy........ I dont think so.

To top it off, the Valet Guys charged me $28.00 THREE TIMES for a one night stay.  Way to go Mr. Valet guy.... theres a reason you work there and not starbucks...... freakin jack hole......

14/10/08 | Link | Rating: 2.0
163. Tanner M.
Rooms were a little small, but the hotel was amazing.  Huge lobby and adjacent bar where I met Muhammad Ali's son who was the Cruiser Weight Champion of the World at the time.  After a couple drinks he suggested we go up to the bar on the 4th floor with beautiful views overlooking the Marina on one side and Downtown/Gaslamp District on the other.  

I did have a couple issues during my stay.  To start my room wasn't ready until 3:30, which wasn't that bad because I killed time at the bars (conspiracy to make me spend more money...hmmmm). Later that night I decided to upgrad to a suite that was basically three rooms with the walls knocked out.  When I ordered room service they brought room service to the incorrect room (my original room).
The parking was convenient but you're still going to pay about $20.

05/02/10 | Link | Rating: 3.0
164. Courtney M.
This ended up being a very good place to stay for an overnight trip in San Diego. I booked the hotel on Priceline and got a great deal. We were able to check in quickly once we arrived, and had a room with a very nice view. Gaslamp is within walking distance. We'd definitely stay here again. Like every other hotel in San Diego, of course there is a charge for parking.

31/05/11 | Link | Rating: 4.0
165. Tinkerthinker S.
Writing this review as we still have another night's stay here. I am considering asking the hubby if we can move hotels.

To be sure, the lobby of the Manchester Grand is quite grand. I wish the rooms were up to par. This is by far one of the worst hotel rooms I've stayed in as far as comfort goes, and we've stayed in our share of hotel rooms.

I'm surprised it's not been mentioned by more reviewers but perhaps we're here on a particularly busy week. THE WALLS ARE PAPER THIN, might as well be non-existent.  Our first morning, we were awaken by our neighbor's 6am wake up call. The loudness was jarring. The wake-up call was apparently 'snoozed' because we heard it ring again 15 minutes later. Then, we could clearly hear the power on tone of the tv, followed by broadcast of the morning's news. We have small children and 6am is not the time we'd like them up when on vacation. And these were not over-the-top loud noises, just regular commonplace hotel room noise. But it's as if there's zero soundproofing.

We asked to have our room moved, which the staff accommodated right away to a room which was not supposed to have adjacent guests. Well, it's the 2nd morning, and apparently this room now DOES have guests adjacent to it. We not only hear what they're watching on tv, but we are also getting the rolling commentary from the couple watching, "WHOA, he didn't die?"

Not what you'd expect when you walk into the lobby of this place. The rest of the amenities are pretty standard, and the hotel is overall clean and well-kept. However, who's noticing when they haven't gotten a good night's sleep??

21/06/11 | Link | Rating: 2.0
166. Ricky S.
Great location and terrific views (including, depending on your room, some interesting games of peek-a-boo with the folks in the rooms in the neighboring tower- it seems reflective glass is not a feature of this hotel.)  There's always something going on (Bill Clinton is here today; and protesters are marching outside because of a donation made by the owner in favor of Prop 8)  Fun!
The lobby, outdoor fireplaces near the pool, and the 40th floor bar are all spectacular.  Rooms are comfortable and clean, and are not cramped for a downtown location.  Parking is expensive, but public transportation is readily available.

15/02/09 | Link | Rating: 4.0
167. Melissa K.
I stayed here for four nights over New Years Eve weekend with friends.  Chose the hotel because it was close to Gaslamp and on the water.  I called the hotel the night before and requested a room on a top floor after reading other reviews recommending to do this.  When I arrived at the hotel I was put in a room on the 30th floor and which overlooked the pool and the bay.  Great view! The room was very clean and had plenty of space.  The hotel staff was friendly as we asked me questions almost everyday recommending places to eat and directions on how to get to certain places.  

NYE at the hotel was great. My friends and I watched the ESPN Red Bull Jump from the pool balcony on the 4th floor and had a great view of the jumps.  The hotel bar was full of people and decorations and was a great place to celebrate the new year.  

Overall, I had a great experience with this hotel and definitely would recommend it to someone.  The reason why it did not get 5 stars was because we had to call down a few times on two of the days we stayed there after getting back to the room around dinner time and realizing the room was never cleaned. Granted, this was a very busy time for the hotel, and after a few phone calls the room was cleaned.

05/01/12 | Link | Rating: 4.0
168. Kelly R.
The main reason I wouldn't stay here again (and hope work doesn't send me here again) was the loud noise of the nearby trains at night. They woke me and several colleagues up at around 4 in the morning then again around 6 or 7 I think. (I was on the 11th floor.) Obviously the hotel can't do anything about that, so I can't criticize them. It's just an unfortunate situation I should warn you about and leads me to knock off a couple stars.
Aside from that everything has been fine. Great housekeeping service, spacious room and excellent amenities--the usual state of big, bland, but consistent hotel chains. I think one of the best places to hang out is out on a pool deck (near the spa I think or part of it)--it feels like a Greco-Roman paradise on a beautiful day (which most days in San Diego are!) Thank you, Hyatt, for all the friendliness and thoughtfulness of the employees I've interacted with. --a happy Pearson employee

06/01/12 | Link | Rating: 3.0
169. Lindsey B.
My husband got us a night at the hotel for our anniversary.  I loved it.  There is a view from every room.  We got an awesome view of Coronado, the Midway and Seaport Village.  It's walking distance to a lot of attractions and good eats.  The parking is pricey, but you'll find that anywhere in San Diego.  I think it was $22 to self park per night and $32 for valet.

A previous review wrote that the rooms were lackluster compared to the lobby and that's true.  But the rooms are still very nice.  The lobby is just amazing.  

My husband told me that these rooms normally go for about $300 a night or more.  There is no way we would pay that.  If you can find a rate for about $150 or less than I say go for it.  But you really are paying for the location.  If we can get an awesome deal again, we will be coming back.

02/01/10 | Link | Rating: 4.0
170. Doug K.
I held a day-long meeting at the Manchester Grand Hyatt San Diego, a classroom-style academic conference, including lunch, during a major convention. The hotel events staff did a good job of understanding our needs. On the day of the meeting, everything went well. We were in one of the hotel's divided ballrooms. Attendees thought the venue was wonderful. They were impressed by the coffee and pastry set up in the morning. What they really liked was lunch, and some said it was the best we had in years, and we do this every year in a different city.

On the lunch point, here's my advice. Keep it simple stupid. Always order the simplest meal, and order the same meal for everyone. The simple meal is easy for the hotel to make and get right. And the simple meal is easy on the attendees, because the food is recognizable and doesn't distract from the business going on at lunch. Plus the simple meal is usually the cheapest, and that holds down costs.

The only downside I had with this hotel was that even though my credit card was charged for the meeting (about $4,000), for several months I kept on getting bills saying that I was delinquent. I ignored the first notices thinking that they would figure it out, but when the 90 day threatening notice came, it was clear they had a problem. I went in person to see the events staff, and they blamed it on the accounting department. I got it cleared up, but the accounting department is part of the overall operation, and the snafu reflected poorly on the business, and could have been a blotch on my credit rating.

28/03/08 | Link | Rating: 4.0
171. Christine B.
We stayed here for 4 nights because we had some Hyatt certificates to use.  I definitely wouldn't pay what they charge for this place.  And the $26/day for parking is outrageous.    

My initial impression was "Wow!  This place is so nice!"  The lobby is very grand and the location is awesome, walking distance to the Gaslamp, downtown, Petco Park.  The room itself was fine.  We stayed on the 29th floor and had a nice view of the water and Seaport Village.  We had a fridge and a safe.  They brought us a pack n play for our daughter to sleep in because we forgot to bring ours.  

Well, come 9 pm when we put the little one to bed and we hear the trains.  Even on the 29th floor they are LOUD and ANNOYING.  Luckily the little one slept through it but it was pretty ridiculous.  Also, the bed wasn't that comfortable.  It was a bit saggy and not great on the back.

20/09/11 | Link | Rating: 3.0
172. Amriel K.
Just stayed four glorious nights at the Hyatt and I couldn't be happier. We booked on Priceline but I think the regular rate ranges from $120-200 a night. All the amenities were great. We especially enjoyed relaxing in the pool area after long days trekking around San Diego.

Prepare to be nickel-and-dimed a bit with extra charges for parking and internet but you already know that if you've ever stayed at a 4-star hotel.

Parking at all the harbor hotels is about $22, internet is $9.95 for slow and $12.95 for fast. That kinda sucks but I've never been to a fancy hotel with free internet. Food and drink is also pricey but it's a hotel. If you walk a couple of blocks into the Downtown area you can find regular prices.

Overall great stay, would go back in a heartbeat. I wouldn't put too much stock in any of the bad reviews you see below.

06/09/09 | Link | Rating: 5.0
173. Charlie Y.
I've been here for two events, so this review is mainly for the convention meeting rooms and the catering there. It's also closer to 3.5 stars really. First of all, they have a pretty rad view of the Harbor, Coronado bridge, and downtown. Parking is served by a big lot, although it's expensive like the rest of downtown, although some events offer free validation.

It's very huge inside and great for large meetings. The latest event I attended served bite size appetizers and a three course meal. The apps were completely disastrous and included an unspeakable dry version of crab cakes. On the contrary, the actual meal was terrific. Pear and arugula salad, followed by Filet and Saffron Sea Bass, and capped with a dessert trio highlighted by a flourless chocolate cake (LEGIT). I would have dropped good money at a nice restaurant for that meal and been totally satisfied. Pretty impressive considering it was catered and served promptly to 200+ people.

I have been in the rooms although never stayed there, so I can't really give an accurate review on that. In general though, I think the entire hotel is beginning to show it's age. I probably wouldn't recommend staying here unless money was not an issue or it was paid business trip. Great place to do a group meeting or event though.

13/02/09 | Link | Rating: 3.0
174. Robert R.
Got a great rate on Priceline for a four star hotel... which is good because this place would definitely not be worth full price.  I am not convinced it was worth what we paid.

Like many others have stated in their reviews, the rooms leave much to be desired.  The decor is certainly outdated and upon arrival the room was rather musty.  The bathroom ceiling had mildew stains, and the sheets had what appeared to be ink stains. The TVs in the rooms are really old (no flat screens here) and their reception is poor.

As for amenities, this hotel really nickle and dimes you.  Internet access is $9.99 for 24 hours.  Gym access is $5 per day.  Parking is $22 per day.  Also, if you consume the bottles of water in your room, prepare to be charged $4.50 each.

As for location, the Manchester Grand Hyatt is located downtown, but it is still a bit of a hike to local attractions such as the convention center and the Gaslamp district.  The view is nice, but nothing to write home about.  

What was probably the most infuriating thing about our stay was on Saturday night, one of the pool areas becomes a dance party.  This is a nice idea, but the fact that we could hear the music loud and clear as high up as the 26th floor, until 2 AM. was a bit ridiculous.  

I would not stay here again, even at a further reduced rate.  Another reviewer stated that they have received better service and amenities at hotels charging $39.95 per night, and I couldn't agree more.  

I would recommend this location to college/ school groups, as they would probably enjoy the liberties allowed by the staff as far as noise goes.

14/09/09 | Link | Rating: 1.0
175. Alex H.
Came for the US Navy Centennial and air show.  Great central location to the Gaslamp and seaport village. Decent bar downstairs and large rooms in the seaport tower.  They lose a star for supporting Prop 8.

14/02/11 | Link | Rating: 3.0
176. Sara A.
OUTSTANDING!!  From the moment we walked in, until the moment we left, we had an amazing experience at this hotel.  We were greeted with an unwelcome parking fee, $26 for self parking and $36 for valet.  We did the self park.  We arrived at 10am and were allowed to check in early at no additional charge.  We got an amazing room with wonderful views of Seaport Village and part of the skyline.  The room was immaculate, modern and trendy.  The bed was extremely comfortable.  The entire hotel was decorated beautifully for Christmas with tons of trees and other decor throughout the hotel. Seaport Village is right outside the front door.  It is within walking distance to many wonderful things!  With the AAA rate, we got two breakfast buffets (which would have been close to $60 if we paid for it) and everything there was fabulous and fresh!  Customer service was top notch.  Top of the Hyatt on the top floor has amazing views of the city.  I honestly can't think of one bad thing about our experience.  Even the parking attendant was super sweet and offered up directions to where we needed to go.  I will definitely stay here again.  Highly recommended!!

16/12/12 | Link | Rating: 5.0
177. Monica K.
The lobby of this hotel is as nice as the pictures - the rooms? Not so much.  The rooms are definitely a little older (read: no flat screen TVs yet) and I think this may have been the first hotel that has offered me a Murphy bed (for those of you like me who had no idea what this is:  it's one of those beds that can be flipped up into the wall/unit).  I was intrigued so I went for the Murphy bed - long story short, it's pretty small (maybe a full size bed) and a little lumpy and uncomfortable.

I was in town for a conference and this was one of the sponsored hotels, so I assumed it would be close to the conference center.  IT IS NOT.  Especially if you're walking back and forth in heels. The Marriott and the Hilton Bay Front (as well as the Hilton/Omni/Hard Rock in the Gaslamp) are soooooooooooo much closer.  However, this place is really close to The Fish Market and the Seaport Village if you're headed in that direction.

They have a separate lap pool in the spa area that is normally used only for lap swimming (I was so excited).  BUT, with my horrible luck, the main pool (the pool for the screaming, peeing children) was closed so they were using the lap pool.  *sigh*  Not sure when the regular pool is expected to reopen.

12/04/10 | Link | Rating: 3.0
178. Tridal P.
This place was okay....

The Good:  Great views of the city and harbor from up top...plenty of luxurious amenities (spa, roof-top pool & jacuzzis, swanky hotel bars & restaurants, etc.)

The Bad: They over-charge for EVERYTHING, from Wi-Fi, to bottled water, to parking, the markup is at least 300%.  Oh, and the elevator shoots up to the top floors so fast your ears will pop as though you were taking off in an airplane.  

The Ugly:  If you call concierge, house-keeping, guest-services for ANYTHING, you'll have to call them back in another 5 to 10 minutes to remind them because they forget, frequently.

24/02/11 | Link | Rating: 3.0
179. Megan P.
This review is simply in regards to a phone experience I just had...it has nothing to do with the hotel itself, which I am sure is amazing.

Some friends and I were interested in going to the Top of the Hyatt for the New Year's Eve party. On the website they show the package with all of the details. Well I had a few additional questions, such as does a government rate apply to this package and is alcohol included...so I called. I was transferred from the answering service, to the concierge, and finally got to the front desk. The girl unfortunately did not know anything about this event and I was put on hold twice while she tried to figure it out. She finally came back with "An email just went out to all employees today so we don't really know anything about it." So she said she was going to transfer me to the Director of Sales who sent the email out. Well needless to say she was not there and I got someone else who of course knew nothing about the event.

My gripe is that they probably shouldn't post information about the event on their website for customers to view/book unless all employees are knowledgeable about it. I am a bit peeved and may not attend the event just because of this annoying experience.

06/12/10 | Link | Rating: 1.0
180. Cody R.
Beautiful hotel!

Was here for a convention, and had an absolutely wonderful experience!

The lobby greets you in a grand, oversized and elegant way, the check in clerks are extremely nice and helpful, short lines, just 5 star right from the first minute.

The room was beautiful, I was overlooking the ocean, and could see the Padres' stadium from my room.

The entire staff is very nice, not one person ignored me as I walked by them, everyone asked me how I was doing..

The meeting and convention space is beautiful, and very well maintained, and a joy to spend a few days in...

It's within walking distance of a bunch of attractions...

I would stay here again in a heartbeat, highly recommended!

30/04/09 | Link | Rating: 5.0
181. Eric W.
Pros:

1) Close to the water and the tourist area (maybe not a plus)
2) 2 pools, one is ADULT only!
3) Beautiful lobby area
4) Tallest hotel on the west coast with a rooftop bar

Cons:
1) Room was older looking.  I've seen better 3* rooms!
2) Room was only moderately clean, not what I expected from this beautifully manicured hotel.
3) $24 for self parking!!!
4) Had hot water problems in the room.  Really?  Yes, really

08/09/10 | Link | Rating: 2.0
182. Welldone F.
I am giving it 3 stars because of the location and beautiful interior and rooms.  However, I have several issues with our stay this weekend.  

First they do not use fitted sheets so if you move while you sleep, you wakeup with no sheet under you.  The staff is not friendly, only 2 said Hello to us without solicitation.  And lastly, room service spilled a entire pot of coffee on all of our jackets as they brought in the tray.   No offer to launder them or assist us in anyway and the floor was not cleaned or even sopped up.

dissappointing.

12/05/09 | Link | Rating: 3.0
183. Hien V.
Decent hotel if you get a good price from a 3rd party vendor, like Priceline or Kayak but there are plenty of boutique hotels in the area that offer a more cozy feeling than the standard rooms at the Hyatt. The location is great and so is the view but if you are in one of the rooms facing the dock, be prepared to be startled  by loud horn blowing early in the morning. There isn't anything spectacular or note worthy about this hotel unless you have access to one of the suites and the regency club; the standard rooms aren't equipped with lavish bedding or upscale décor. Like most hotels in the area, valet parking is mandatory and about $30 a night.

22/02/10 | Link | Rating: 3.0
184. Kelli C.
My BF and I stayed here for a weekend getaway. I booked the room through one of those travel sites since it was cheaper. I paid extra for a corner room (this gave us three windows & a larger room). The lobby was beautiful and we walked right up to check in. Stephan was friendly and helped us check in quickly. There was a woman with a dog in the lobby and being that my BF and I are both highly allergic to animals,  he comments, "Oh they are pet friendly. Hope we don't get that room". Irony at its finest- the only corner room (that I paid extra for) was on the 9th floor which was the pet friendly floor. *sigh. Luckily they had only been pet friendly for one week. We took the room, but those of you with animal allergies know- no matter how much you vacuum, we can still smell it. The bed had a hole in it on one side too. Luckily the BF took the hit on that one. The view was beautiful and the TV was nice too. The bathroom was just ordinary, nothing special. I did love that we were close to the trolley, Petco and Gaslamp.

09/04/13 | Link | Rating: 3.0
185. richie e.
This is a review of just the room.  I know that Top of the Hyatt, KIN, etc are all pretty classy but the room not so much!

This was our staging hotel for an event we had at the Midway.  All I have to say is:

I SPENT $12 TO TAKE A SHOWER HERE! WTF?!

An hour in the parking garage = $12

WHAT THE FUUUUUUUUUUUUUUUUUUUUUUUCK?!

Also:

What is up with the victorian hunting paintings on the wall? I'm in San Diego... Down Town San Diego.  I dug the retro styling of the Town and Country hotel but at the Hyatt? No way!   Also, down town hotels with out a flat screen tv = step your game up.  If you're going to have a grand hotel, make the rooms just as grand ok?

28/07/09 | Link | Rating: 1.0
186. Nick V.
Because I was having issues with my Starwood Points, I decided to use Priceline for a last minute hotel in San Diego.

The Grand Hyatt.

The lobby is definitely grand, the views are great, and there's this amazing courtyard between the two towers that you could host a party at. The gym wasn't anything special, and of course parking was high - I saved money the first night by walking 4 long city blocks, but that got old quick. I just paid the $25.

Rooms: I had an issue with my 1st room so they gave me a breakfast meal comp for 2. The next morning, I had 4 friends join me, and I have to say...normally hotel dining can be sketch, but this place was excellent. Made to order omelette's, fresh fruit, and a large selection.

Pricey though. It was about $25/person before my complimentary gift card. Had it not been for that, I wouldn't have stepped foot into their dining area. Way too old fashioned for my taste. Then again, you're reading this from someone who tries to only stay at W Hotels in every city I'm in. =)

The location is great, the staff was great - just not my style.

Priceline with tax: $94.80

29/11/09 | Link | Rating: 3.0
187. Roni R.
Stayed here for my birthday weekend and it is a beautiful hotel with gorgeous bay views.  Go to the top floor b/c it has an even nicer view for drinks.  My only complaint is that the room was a little on the small side for being a suite and the furniture was oddly positioned.  Gym is nice as well as the spa.  The location is right by gaslamp which makes it a nice location for partying!

05/11/11 | Link | Rating: 4.0
188. Lyn P.
The company I work for has our annual educational conference here. There are a lot of pros as far as having a convention type event - the meeting facilities are top notch and can accomodate the large group of clients that attend our conference. Catering has always been efficient and well received. (My favorite from our poolside party last night was bacon wrapped scallops. Yum-o.)

I like the view at the Top of the Hyatt (though it's not the best in SD, that honor goes to Mr A's.) Still, I'll admit that it's a great place to take first time visitors to SD. (Just stay away from ordering any drinks unless its on the company tab or you have deep pockets.)

As far as staying here - you're not getting anything special for the $200 plus that you are spending a night. The beds are just okay (the complaints about the bedding are well founded). I would recommend that you stay in the Seaport Tower as these are the newer rooms. Also, I like the city view better than the harbor view. I think it's cool to look over downtown as opposed to the water. Maybe that's just me though.

13/09/07 | Link | Rating: 3.0
189. Jennifer W.
If it wasn't for the beautiful view of the water and the warm sun of San Diego- this wouldn't really even deserve a star.

Be prepared to be nickled and dimed to death.

Let's start with the business accommodations. In trying to set up a business presentation, it was impossible to get answers and confirmation that my credit card had been charged and that I would actually be able to deliver the presentation. Oh..and to add a projector, pretty standard need, comes at the whopping price of  $720.

Other key business conference points to consider:
-There was no internet in my conference room, so that presentation with video links is a no go---would have been nice to been told that.
-There were FLIES all over the room. Absolutely mortifying to have a swarm of flies between you and your audience

Now for my hotel room:
1. Blaring music all night long from the punk rock dive bar next door.
2. ZERO TV stations without a charge.
3. No internet without a charge and when you do pay, painfully slow connection
4. My room wasn't cleaned, so the dishes from room service were never cleared. The sweet feeling of a tidied room apparently isn't apart of their amenities.

So much potential for this hotel, but this Hyatt= major fail

21/08/10 | Link | Rating: 1.0
190. Javier J.
This has been my Comic con Go-to hotel to stay in for the past five or so years. Each year I seem to alternate in which room I get. It seems that I've only ever stayed in two different rooms here. Both of them were conference suites. Both of which have been pretty spacious.

So when comic con comes around and it's time to pick a hotel, I always try to get in on this place. This is one of the main places that has the creative types flocking to. I had a drink with Penn from Penn and Teller at the bar here one year. Grant Morrison, Darwyin Cooke, Geoff Johns, Jim Lee and so many other comic writers, artist, famous to the nerd world show up here to drink in the lobby bar at night.

The rooms themselves are also amazingly big and while the price may be a little steep per night, you get what you pay for. It's really an amazingly good, clean and beautiful all around.

It's not far from the convention center either. You're about a block away. And while it may feel like a mile when you're carrying soo much swag, you also have the options to get raped in the wallet by those bicycle people.

Parking per night here is a bit expensive at around $28 or so per day. But hey, at least it's a parking spot for the day that will keep your car safe and out of the sun.

Now, I don't really care that the hotel owner is a bigoted asshole who donated to prop 8. If I stopped spending money on people who donated or believed in stupid stuff, I wouldn't be eating at IN&OUT because of their religious messages on their wrappers/cups. Nor would I enjoy eating at El Coyote..

So that's not even a factor here and as much as I hate Prop 8, I blame the dumb voters, not the morons who supported the prop for it passing.

Not to mention I was extremely surprised to hear about this prop 8 support from the owner who's employee's, the last few years I've stayed here, were mostly gay.

19/07/09 | Link | Rating: 4.0
191. Kimberly M.
Went to San Diego to escape the heat of PHX...the W was full... Didnt want to stay with my ex in his house, but wanted to hang.. and he booked me here.. I was a bit of a skeptic.. I tend to stick with my Westins, my W's or my Hilton brands... but I was happy. Its in a really good location... Its upscale..the rooms are nice... the staff and concierge are on their game...and they have a good set of restaurants..mid to up range... We opted to go back to the TopoftheHyatt to drink and close it down after going out that night around San Diego... views are awesome...drinks were good..strong and music was good.. maybe too much light for a night venue...but all good... So maybe the Hyatt will win me over from the W... Im not happy with them after the Scottsdale mess anyway:-)

18/09/09 | Link | Rating: 4.0
192. Jo D.
My husband and I booked this hotel via Priceline.com and got a great deal using the negotiator part.  We stayed there only one night to go out to the Gaslamp area with friends for a birthday party.  We were on one of the middle of the tower floors and there wasn't very much noise above us which was very nice.  The room was clean when we got there, the view of the San Diego bay and downtown was awesome, and the location was perfect for going out and having fun at the Gaslamp.  The people at the front desk were very nice, very helpful, and made check-in and check-out fast and easy.

Parking is $24 a night with self parking (valet is more expensive) and getting to our car from the hotel was very easy to do; also, it was easy for us to take our bags up to our room without a problem or having to lug it through a busy lobby or anything. The front desk gave us a pass to go in and out of the parking structure while we were there without having to pay extra or anything like that.

We were in easy walking distance from our hotel to the Gaslamp area.  We did take a cab to the restaurant and it was under $5, so obviously it was very close to the hotel.  

The pool looked very nice but we didn't get a chance to go in it.  There were a number of activities for kids to do outside as well.  It's also walking distance from Seaport Village area and that was nice to be next door to.  

All around, a great hotel, clean, comfortable, and the staff was very friendly and helpful.  The location was perfect and the price was great.

29/06/10 | Link | Rating: 4.0
193. Johnny C.
I can't  believe they actully call this place Grand Hyatt!!! The curb appel is Grand and the lobby is also, but that's it the rooms were like best western. Now I know how price line was able to get me the room rate at 90 a night for an 4 star hotel. I won't be staying here again maybe after they remodel the rooms to actully be an 4 star hotel.

07/04/12 | Link | Rating: 2.0
194. Christina F.
I stayed here for a conference during Easter weekend. I found an open pack of Marlboro cigarettes in the room's ice container and we ran out of toilet paper within the day. Hotel service brought a new roll in about 15 minutes. For paying over $150/night at this hotel, I would think these inconveniences could be avoided. Keep in mind that you will also have to pay $26 for overnight parking. This was unfortunately not made clear to us when we reserved the room online or when we checked in, so FYI. On a good note, the hotel staff was friendly and the hotel is walking distance from the Gaslamp Quarter which is San Diego's dining, entertainment & shopping district. The hotel also has an amazing view.

08/04/12 | Link | Rating: 3.0
195. A H.
Finishing up my 4th night here for a conference. Pros first: I had a newly renovated room and the view was beautiful. Staff was helpful and attentive. Location was convenient. Free wifi during the conference was a plus! My work paid for the trip so that was the biggest pro. If the money had been coming out of my pocket, several things would have bothered me. Cons: My room was incredibly dusty. I wish I would have taken a pic of the coffee pot, it looked like 6 months worth of dust was on top! I don't know how someone hasn't used it, but apparently it hasn't been touched for a while. Windows had greasy hand prints and the windowsill was extremely dusty as well. Remote was aggravating to use, the tv was really slow to respond. Walls seem pretty thin, someone in the room beside mine woke me up with their coughing several times the first night I was here. Things are ridiculously overpriced in the shops and at Seaport Village. I understand that you pay for convenience, but really? 18.99 for a single razor? $14.99 for some sinus meds that are usually $4? I came down with a cold while I was here and walked my sick self to Ralph's just to avoid spending $100 on some tissue and a couple or boxes of medicine. Overall a pleasant stay, but the dusty room was an issue for me.

10/05/13 | Link | Rating: 3.0
196. Tony J.
I have now stayed here several times on business and find this hotel to be a great hotel to stay at for many good reasons. Firstly the rooms are quite nice especially the upgraded end of hallway rooms, which have windows on two walls of the room with some great views and lots of light in the room. The hotel restaurants are great especially Sally's for outdoor dinning. The roof top bar also offers spectacular views of San Diego and the bay.The pool and hot tub are located on the 4th floor overlooking the bay area and the Coronado bridge. The hotel is closest hotel to Seaport Village for shopping and more restaurants. The hotel is also within easy walking distance to some of the best downtown restaurants on or near Gaslamp on 5th Ave.. Refer to my San Diego restaurant reviews for some great restaurant reviews. This is a classic hotel with a hugh impressive lobby. As an alternate I would recommend the more modern Hilton on the Bay about a half mile south. Check out my Hitlon San Diego Bay review. I will be back to both hotels, which are equally excellent depending upon your needs!

16/03/12 | Link | Rating: 4.0
197. Harmony C.
The hubs and I were down in SD for a wedding he was in and although my parents still live there, getting a free night with Hyatt points very close to the reception was a much better option than asking Dad for a ride back to the house & sleeping in my old twin bed...

I may be a little biased - I'm a Hyatt Platinum Rewards member, played nice and got the hotel for free even though I should have had to buy about $30 worth of points to bump me up, and I got free WiFi & an upgrade to a bayfront view room on the 22nd floor.

Pool area is great - I was allowed to check-in at 10am (!) so my girlfriends and I could spend the day at the pool - SWEET!  They also offered me a late check-out as late as 2pm.  The main pool itself is a little small, but they have just redone the area to make it Vegas-style, with plenty of services and good music.  There's also a quieter lap pool by the Spa, if that's what you want.

All in all, this is a great hotel no matter how you get the room - points, Priceline, whatever.  The name speaks for itself - very GRAND lobby/restaurant/bar area; & I have always loved the 'Top of the Hyatt' 27th floor bar/lounge.  

Sure, the TVs may be old, but you're in the heart of San Diego - America's Finest City - go out and do something fun.  Or, if you're going to stay inside, do something more fun than watching TV ;)

19/06/10 | Link | Rating: 4.0
198. Bruce L.
The front desk staff were friendly and worked really hard to get me a quite room. The room are designed for the business traveler in mind and the beds are comfy. I was disappointed that the blow dryer wasn't working. For the price of the rooms everything should work perfectly. The breakfast served in the restaurant was really good. Overall it was just ok.

22/02/12 | Link | Rating: 3.0
199. Joshua B.
This hotel looks extremely classy.  Great amenities, fantastic views, plenty of good spaces for meetings.

The room quality however was nothing to write home about.  It got the job done, but wasn't a good representation of the rest of the hotel.  The room I was in was particularly noisy and I could hear doors slamming above me.

05/05/11 | Link | Rating: 3.0
200. Theresa L.
Stayed here for 4 nights a couple of months ago while attending a conference. The lobby of the hotel is beautiful, the room however was disappointing.  There was trash left in the garbage bin, stains on the floor, the tap in the bathroom leaked, the towels had stains, and the hairdryer was nasty!!! It was full of hair.....
The view is nice, and the food downstairs are decent, breakfast buffet is pretty good, but for 300 dollars a night not worth it.

01/10/10 | Link | Rating: 2.0
201. Matt M.
Phillip Kaufman is the best Concierge I've ever come across! This guy is good! Professional, amazing at his level of service (it doesn't get any better) and certainly he's a huge asset to this property.

Next time you visit the Manchester - see Phillip and treat him well!

Thanks for your help Phillip!

10/03/11 | Link | Rating: 5.0
202. Jillanne D.
Stayed here during Father's Day weekend with my family and husband. Our room was on the 22nd floor so we had some amazing views of the sea. Our room consisted of two double beds, a desk, nightstand, TV, and an armchair. We received the typical amenities that come with any hotel.

What I liked most about the Hyatt was how well kept their rooms are. It was clean and tastefully decorated. The hotel staff is extremely kind and polite. Hubby and I explored the pool area and we were happy to know that it was heated. There are also two jacuzzis and an area where you can make some smores. During our stay there, the staff showed a movie outside by the pool area, which came with some blankets and hot chocolate to keep you warm on a chilly San Diego night.

Also the hotel is within walking distance to Seaport Village. You just literally exit towards the back of the hotel and you're right there! It's also close to the Convention Center and the Gaslamp District.

23/07/10 | Link | Rating: 5.0
203. Will A.
There is so much of this hotel to like, but, at the end of the day, I went online and got a Bay View Room that really wasn't a Bay View.  Thus, I felt like it was a bait-and-switch.  If it weren't the 4th of July, I could have cared less, but the whole point at staying at this place was to watch the fireworks (4 different launch sites) from my room and maybe get a nice panoramic shot with my camera.  Never happened.

Also, the purported upside of staying in this hotel was to avoid the madness of trying to get away from the crowds was quickly dissipated  by having to wait 30 minutes to get an elevator.

The room itself was very nice, but I was put in a room near the stairs and hand to listen to the sound of high heels climbing the stairs at all hours of the night.

09/07/10 | Link | Rating: 2.0
204. James M.
Hey Hyatt... the 1980's called and they want their rooms back.

Stayed here for a conference and although I love the location I can't believe how dated the rooms are and how bad they screw you here.

The Good: Location, beautiful lobby, decent sized pool, amazing fitness center for a hotel.

The Bad: $20 charge to park your car... even if you park it yourself. The price gouging on food. A cup of Starbucks in the lobby will run you $5, a beer by the pool will cost you $8, and internet for your room is $12 a day. Complete BS. In this economy with hotel occupancies where they are it makes no sense to gouge your customers. I am glad I am starwood and would not have stayed here if my company hadn't paid for the room (still ticked off they were gouged though).

The Ugly: The Rooms. Sure they have great views but they were so outdated and unkept. 22" Tube televisions should be upgraded to flat (standard in much cheaper hotels), the counter had formica in bathroom and was chipping paint. The decor was hideous.

07/08/09 | Link | Rating: 1.0
205. George H.
The Manchester Grand Joke

Prepared to be in awe of the wonderful grand entrance and lobby of the Manchester Grand Hyatt. The lobby is two stories high, with marble, art-nouveau paintings, and gorgeous counter-tops. With such a grand entry, and $479 per night, you can only expect top notch decor facility from your room...wrong.

After exiting the 28th floor, I was greeted with a stench of moldy carpets in the hallway to my room. The smell appeared to be permanent, not a rare occurance.

Upon entering my room, the decor was nothing like what I experienced in the hallway. The lamps and tv cabinet appears to be quite old, while some elements appeared to have been replaced. There was definitely a mismatch of decorations. Given this is the grand hyatt, I expected more class and attention to detail in the suite. The alarm/radio was an iHome all-in-one device, which was out of placed in my opinion.

The best part of the suite was the view. On the 28th floor, I did get a good panoramic view of the oceanside of San Diego. But as I opened the curtain, the rod came off and the curtain partially came unhindged.

My next gripe with the Hyatt is the cleaning/stocking staff. I left a bottle of unopened water for the evening in the fridge. Upon returning, it was removed and taken away. I was not about to pay $5 for a bottle of the hotel water, so I called the concierge for a replacement. In fairness, if they didn't want me to use their fridge, they could've just left my water on the counter...geez

The worst experience of the suite is the bathroom. It is by far the most  hideous bathroom I've ever seen in a hotel.  There was no bathtub! The showerhead looked like a temporary placement, with piping visible. The tile on the floor had pink soap scum all around.

If you booked this hotel and if it's not too late to cancel, do yourself a favor and change your reservation. I spent two nights at the Omni prior to Hyatt, and the Omni is much more classier and modern.

29/07/07 | Link | Rating: 1.0
206. Yuki M.
Stop #6 - Downtown San Diego.

After Big Bear, I needed to get back to the city, but also I missed the ocean. I was tempted to go back to the Regency in Huntington Beach, but I decided to drive down to SD to visit a different Hyatt and while I'm there, take a look at the Dead Sea Scrolls exhibit at the Natural History Museum.

After putting my car in valet, I walked into the lobby and was very happy with what I saw. High ceilings, well decorated and designed from top to bottom. The young man at the front who checked me in was very nice and was able to accomodate my requests. I placed my bags with the bell desk and took my time wandering around the lobby before going up to my room.

22nd floor with an amazing view of both the bay and downtown, not to mention the bridge. Gorgeous.

After receiving my luggage, I got organized then went down for a swim at the spa. Very nice. Warm, simple, elegant, and didn't go past 3 1/2 feet. I stepped into the jacuzzi for a bit since it was getting cold then I headed back to my room.

Showered, rested, and went down to the lobby to eat at the lounge.

The hotel is nice, though the rooms don't quite match the rest of the building. Sure the rooms are nice, but they do need a bit of work. I like the fact that the windows open though, and I did enjoy the bedding. I actually am a big fan of the Hyatt's private line of bedding. I was expecting the same level of comfort after leaving the Regency, and the bedding is just such a treat for me.

Room is spacious, though no balconies at all at this location. Bathrooms are also very large and open.

The lagoon pool and jacuzzi on the 4th floor is great with huge area for laying out as well as a fantastic view of the bay.

The fitness center is just impressive. I love working out there. It had just enough room to feel comfortable and all the equipment you would need.

I would definitely return here, but not before I stop off at a local business Suite after having a bit too much to drink.

yelp.com/biz/nq00coOr7_Z…

15/08/07 | Link | Rating: 4.0
207. Ida N.
What can I say   got a decent rate $70/night from priceline. Loving the fact I didn't pay full price for this hotel. It's outdated the lobby is massive, and nice looking.

The rooms are run of the mill. Nothing spectacular goof enough. I did appreciate the fact that we got a coupon for one of the restaurants, parking however is super duper expensive.

19/10/09 | Link | Rating: 3.0
208. Tracey T.
My friend and I love to take mini weekend trips and San Diego is a popular destination for us because it's so close to home.

Anyway, we've stayed here a few times when visiting and have always had a good experience. The hotel is very nice! Check in is usually quick and effective and the view is always nice from the rooms. My boyfriend is a huge fan of hotels that have workout rooms or gym so that was a plus. Also, the pool and jacuzzi are on like the 7th (or something) floor, so there was a nice view while we were relaxing by the pool. It's also nice that  you walk downstairs and Seaside Village is right there. The only thing that is kind of annoying is that parking is $24! But oh well, what can you expect in a downtown area of a city.

30/01/11 | Link | Rating: 3.0
209. Shelley G.
Great location, my friend & I walked to a lot of great restaurants & around town. Seaport Village is literally right out the back doors & we picniced & flew kites during conference breaks for lunch with shopping thrown in. I'm in the Seaport Tower. Great views of the water & there's a window that opens, I'm yelping while I listen to a seal bark out in the bay! The hotel is beautiful & large. Great spacious rooms with plenty of seating, large flat screen wallmounted swivel HDTV, fridge, ipod alarm (my fav in hotels), spacious bathroom, & very clean & modern, comfy beds & pillows, I even like the soaps. There are firepits by the pool overlooking the bay, the workout room was great, & the rooms for my conference were all spacious & easy to navigate. Parking is expensive, $26/day, & I've never been to one that handles in & out in such an awkward way for hotel guests. You have to get a ticket every time in & turn it over every time out. Considering I'm sharing a car with colleagues, this is a pain, since you have to make sure to leave the ticket in the car in order to get out & they have to attribute your tickets on the way out to a room/person. When you leave at the end of your stay you have to show the hotel receipt, which will be awkward since it's on my colleague's room, but I have to take the car back (we're traveling back at different times). This parking issue is my only complaint.

29/03/13 | Link | Rating: 4.0
210. Dana B.
Pros:

I loved how close this location was to the airport and to the downtown area of San Diego. Sure you had to walk a few blocks to get to some of the restaurants and bars but it was worth it to be on the harbor. Plus, walking in the San Diego weather is pretty damn nice and it helped offset the serious amount of calories I consumed while there.

Any time I had a question or visited the concierge I encountered very nice employees.

They had free computers to set up so you can print your boarding passes to the right of where you check in. I was super happy to see this because it is available 24 hrs a day. I originally thought I was going to have to pay for internet usage in the business center (which closes at 7pm). After 5 minutes I was finished with my boarding passes in hand.

I think this might have been the prettiest view that I have ever had in a hotel. We were facing east so we got to see the sun rise over downtown and the harbor. The sunsets also were pretty because it gave the city a pinkish/orangish glow.

I might not be the best judge of how comfortable beds are because I have two big dogs that sleep with my hubby and I but I thought the king size bed that we had was wonderfully comfortable. I slept like a baby each night I was there (well, minus the night my neighbors were being rowdy).

Cons

Price- No price line for us, the realtor convention was in town the same weekend so no specials. Normally I wouldn't spend this much but we wanted to stay in the same hotel with rest of our family. If I got the prices that the other reviewers did on Priceline I would have been super excited about my stay. I know bigger cities charge you an arm and a leg for parking at the hotel,but it just seems ridiculous to pay $22 per night, especially after paying full price for the hotel rooms.

I think the bathroom wall that was shared with our neighbor was made out of tissue paper because we heard everything that was going on when they were in the bathroom. I seriously heard our neighbor take a conference call while she was in the bathroom. I can't only use my imagination as to why she needed to take it in the bathroom, but damn. I didn't need to hear here while I was getting ready that morning.

Overall it was a great vacation without any issues with the hotel.

30/11/09 | Link | Rating: 3.0
211. Shannon R.
I am definitely a fan of the Manchester Grand Hyatt. They won me over with their service and continued to impress me throughout my stay.

Room perspective: Beautiful view of the bay and the beds rival a heavenly bed in comfort.

Property: A great location, big gym with nice views (a refreshing change from the shoebox version you see at most hotels) and plenty of restaurant options beyond room service.

25/11/11 | Link | Rating: 4.0
212. Erin M.
I spent 5 nights here on business.

Pros:
Beautiful lobby area
A nice harbor view from my 29th floor room
A large, flat screen TV
Decent hair dryer, toiletries (inclluding toothpaste)
Comfortable bed & pillows
Fast elevators
Very close to Seaport Village (shopping & restaurants)

Cons:
The walk to/from hotel to Convention Center or Gaslamp is doable, but a little far
Slim restaurant choices. Marriott next door has a better selection.
Bathroom floor was never swept
Bathroom tub drain did not plug properly. Taking a bath with a slowly draining tub is not relaxing!
Cafe sells Smart Water for $6.53! Ouch.
Train horns can be heard all throughout the night
Air conditioner unit made annoying clanking sounds

19/10/10 | Link | Rating: 3.0
213. Melody W.
Great location! Great view of SD!

Very grand, majestic lobby!!!

Rooms were...eh.  I'm just spoiled by better Hyatts.

Gym was medium sized and had nice, relatively new equipment. TV's for every treadmill.

Nice landscape.

Superb service.

Parking is $$$.

I felt very bougie walking in and out of this hotel.

I liked the buffet downstairs.

01/12/09 | Link | Rating: 4.0
214. Matt S.
During a recent trip to San Diego, I was looking for a fantastic hotel, downtown near the Gaslamp, at a decent price. I found it at the Manchester Grand Hyatt. Reading some of the other reviews, however, I probably should've gone through priceline, but I'm still extremely happy with every aspect of my stay here at the Manchester Grand Hyatt.
I booked a corner room with a king size bed, and got exactly what I was looking for. One side of the room looked directly down towards Coronado and the bay, while the other looked over downtown and towards Gaslamp and Petco Park. Spectacular Views! The room was very clean, had every amenity I was looking for, and the bed was superb.
The service I received from start to finish was amazing. The rest of the hotel was just as spectacular as the room. The lobby- stunning. The "Top of the Hyatt"- awesome. Redfield's Sports Bar- cool. Unfortunately, I did not get to hit up the pool or spa, but I heard nothing but amazing reviews. My favorite part of this hotel was the location, as we were literally one block from Seaport Village, and a five minute walk from the USS Midway, Gaslamp, Horton Plaza, The Convention Center, and best of all, Petco Park. Don't want to walk? Taxis and bicycle taxis located all over the front of the hotel.
The hotel can be a bit pricey, especially if you head to the "Top of the Hyatt", and I heard a lot of complaints about the parking- it's $24.00 per day, but you can go in and out as much as you need if you're a hotel guest. If you like, they add it on to your room when you check out- and with the prices of other parking garages in the area, 24 bucks a day isn't that bad. My only other minor complaint is that the bars in the hotel close quite early. There's a bar near the lobby, and Redfield's Sports Bar- and they both close at 11pm. Really? With a hotel this size in an area like that, you'd figure they'd be open 'til at least 1am. Thankfully, you're close enough to Gaslamp to find a great place to drink.
Overall, I had a fantastic stay here. Not quite a five star hotel, but it was very clean, very fancy, fantastic service, great location, lots to do in and around the place, all you could ask for in a downtown San Diego hotel. Would definitely recommend to anyone who doesn't want to stay in a Motel 6.

09/08/10 | Link | Rating: 5.0
215. Sami A.
Over the years I've stayed here about 10 times. The location is great, amenities are pricy but posh. But the service is spotty and poor.

I'm writing this review at 3 am because I just spent more than an hour trying to find a pharmacy after the reception sent me to a closed grocery store. Wake up - people don't look for pharmacies at 1:30 in the morning for fun -  you can call and check before sending me off.

In previous trips, I've shown up to conferences where they had given away my room and put me in a closet. At another trip, they gave my room away, gave me an upgraded room and then demanded at I change rooms on day 2 of a 3 night stay.

Great pool, nice bars, pretty place overall. $26 for parking is NYC prices - not San Diego- especially given the parking place is setup inconveniently for self parking. (easy access spots are all reserved for valet)

I'll probably end up staying here again for work because I prefer staying at the hotel where a conference takes place and a lot of conferences take place here. I will avoid coming here for personal trips however.

25/11/11 | Link | Rating: 2.0
216. Adam L.
Take my review with a grain of salt because I didn't actually stay here. We had our company holiday party in one of the ballrooms and thought I'd share some of my thoughts.

This hotel seems somewhat out of place with the San Diego scene. The lobby is huge, and rather grandiose. Not really something you'd expect, but neat nonetheless!

We had our party on the 4th floor ballroom and foyer. The foyer had an amazing view of the bay, even for the measly 4th floor!

The drinks were good while the bar was free. We had an open bar for an hour, and after that time passed, a small mixed drink became ridiculously expensive. $8.25 for 6 ounces of margarita. Pass!

Food! The food was pretty OK for fancy stuff. It was good but nothing to write home about.

The parking would normally be fairly ridiculous. We had a special rate for the party, but if I had parked there for anything else it would have definitely cost an arm and a leg. Maybe two.

Overall was an OK experience. Not bad but nothing too special.

Would I come here for vacation or otherwise? Probably not. Too pricey, especially for what you get.

21/12/09 | Link | Rating: 3.0
217. John E.
Awesomeness! Rooms were spacious with amazing views. Top of the Hyatt is a bar at the top which is a must see. Fitness center has all kinds of free weights, smith machines, and treadmills.

Yay for AAA! Free breakfast for 2 included with the stay at Lael's who serve the largest assortment of break feast foods I've ever experienced.

If you're a Top Gun fan, hit up the Kansas City Barbecue where they filmed part of the movie at the bar.

09/04/11 | Link | Rating: 4.0
218. diane l.
Was there for a conference.

The sleeping rooms were disappointing.  After walking through the lobby, I expected more from the rooms.  They were sevearly outdated and a bit run down.  There chips in the bathroom tile.  

The meeting rooms were ok, but nothing spectacular.  

The hotel was located by the harbor, but within walking distance to the gaslamp district.  There were two bars in the hotel.  

The best parts were the views and the food.  Better banquet food than you normally find at hotels.

03/12/10 | Link | Rating: 3.0
219. Amy T.
I lived in San Diego county.. but it was really North County in Vista/Carlsbad/Oceanside tri-city area... a good 45 minutes from Petco Park. My bf hated when I worked Saturdays b/c that was our day to hang out and kick off our weekend! I surprised him with great Padre tickets and he surprised me with a night stay @ the luxurious Manchester Grand Hyatt right on the waterfront. Awesome! He used priceline.com and bid $100 and it actually accepted it! He coudlnt believe it b/c not that long before he bid $180 and still couldnt get a 4 star hotel in the Gaslamp District. Well.. it was a great weekend. We checked in - and everything was plush and nice. The rooms werent as big as they were in Dallas probably half the size actually, but this is SD.. what do you expect? Everything is bigger and BETTER in TX. But thisplace gets an extra star for not charging as much for parking. We actually selfparked in their parking garage and even left it while we went to the Padre game again on Sunday!

It had the standard amenities, hairdryer, ironing board, etc. I liked it. Not a fan of their toiletries but you I still take em when I leave. I'd def. stay here again. its right nxt door to other fancy hotels and super close to Petco Park. Can't beat it.

24/09/10 | Link | Rating: 4.0
220. Brian L.
Grand lobby, easy walk to downtown, Seaport Village and free parking across the street.  The room was decently decorated and clean.  Had a view of the bay and Coronado.  Breakfast buffet had a good selection and excellent service (offered coffee or tea to go).

29/02/12 | Link | Rating: 4.0
221. Caleb B.
Manchester Grand Hyatt...

Because sometimes you want to stay in Downtown San Diego and have an option to still see Tijuana out your window.

_C$

29/08/10 | Link | Rating: 4.0
222. Susan P.
Several reasons I liked this hotel:

1. there's a cool kids' area with ping pong, foosball, tic tac toe and balls. When it's chilly and you can't swim (you'd be surprised how often in San Diego that is), it's the perfect distraction for kids.

2. They brought me Bandaids. I called asking for them and got them (free) in 5 minutes delivered to my door.

3. The staff is genuinely nice. Not fake nice like "I'll get fired if I don't pretend to care" but like they have a vested interest in your happiness. Made me feel fuzzy inside.

4. Very walkable to tons of restaurants (so don't resort to the high-priced ones in the hotel unless you want them) and right next to Seaport Village.

Negatives:
It sucks paying $24 a day for parking but it's the same everywhere downtown.
Breakfast room service had a delivery fee AND a service fee, tacking on another $10. ??

01/07/10 | Link | Rating: 4.0
223. Andy V.
Will stay here again for future SD staycation!

16/04/12 | Link | Rating: 5.0
224. Harshit K.
Pros :
Good Lobby
Great view from rooms :)
Great location.

Cons:
Ghetto Parking for $26/night.
Ordinary rooms.
Slow room service

Other tips:
Priceline it. With "name your own price" I got this for $71/night + Tax.

11/12/11 | Link | Rating: 3.0
225. Kristin W.
I recently had a three-night stay at the Manchester Grand Hyatt for a business conference.

PROS:

- The hotel has picturesque views and sits in a prime downtown location.
- The gym was one of the best hotel gyms I've ever been to. It had a variety of equipment, complimentary headphones and chilled eucalyptus-infused towels to cool you down after your workout.
- I attended several special business dinners and receptions and the catered hotel food was delicious (kobe beef, lobster mac and cheese and more!).
- The staff was incredibly friendly, especially housekeeping and the front desk operator who set my wake-up call.

CONS:

- You have to pay for Wi-Fi in the hotel. This is a huge missed opportunity for the Hyatt. These days, many hotels provide free internet access for guests. As a hotel that hosts numerous conferences and business travelers, this should be a no-brainer.
- Parking was an additional $26 per night.
- The walls of the hotel rooms were so paper thin that I could hear my neighbors' conversations. When the room next door received a 6 AM wake up call, the ringing phone was painfully audible. There was also a nearby train that ran and made noise during odd hours throughout the night. Needless to say, I didn't sleep too well. I spoke with a few colleagues from my conference and they had similar complaints about the noise level.

OVERALL:

The Manchester Grand Hyatt is a good place to stay...just remember to bring a pair of ear plugs :).

17/06/11 | Link | Rating: 3.0
226. Kim C.
If you're comtemplating between staying at the Hilton Bayfront near by or the Grand Hyatt, go with the Hilton. Although the Grand Hyatt's lobby is stunning, the rooms are anything but. This place is in need of a serious remodeling. It's ridiculous to charge the prices they do for the rooms that they have. The rooms seriously look like Holiday Inn rooms..the furniture and bedding is old. The bathroom was comparable to the Best Western I stayed at for half the price. Come on.

19/03/13 | Link | Rating: 2.0
227. A.J. A.
Great accommodations.  From valet to room service, very satisfied.

13/08/12 | Link | Rating: 4.0
228. Megan S.
Thanks Priceline, I can tell you and me are gonna be friends for a long time for this one.

Downtown San Diego hotel on a Saturday night for a friend's wedding, so lucky another friend suggested Priceline. 150 a night to stay at the Hyatt? Yes please.

Beautiful pool area, great location. Agree with the comments about the lackluster room, but as far as the bitching about parking, that's just Downtown San Diego people. Parking apparently costs more there. It sucks, and it seems a bit unfair, but what're you going to do?

Four stars for the overall experience, although if I had paid more for the room I probably would say three stars.

Priceline people! He really does save you money! Bless that William Shatner.

10/02/10 | Link | Rating: 4.0
229. Henry T.
M'eh. For the "Hyatt" hotel, I was expecting a lot more.
1) Lobby is beuatiful, on par with Vegas hotels.

2) Not sure if it was the tower we were in, but it was woefully dated. Picture on teh wall was faded light blue. Bathroom is sort of renovated, but cheaply done. Bedding and wall paper is dated as well.

3) TV is big, I wanna say 40 inches at least, likely 46 inches.

4) We were on teh 36th flood, so had a pretty good view of gas lamp.

5) Location is good, pretty close to gas lamp and night life

6) Parking is terrible. Costs $26 per night, $36 valet.

Overall, the hotel has a great location. Can't argue with that. But for the price and reputation, I expected more. Not going to stay here again if I can help it.

27/11/11 | Link | Rating: 3.0
230. Alex T.
This place roocks!

05/07/11 | Link | Rating: 5.0
231. Julie B.
If you are traveling for business or pleasure this hotel is a great one to book.
Pros:
- Excellent location - if you have a conference at the convention center, book it and walk! Also, next to Seaport Village and down from the Gaslamp District.

- Excellent Staff - excellent service from the valet to room service

- Amenities - great stores, restaurants. You do have to pay for the health club but it is reasonable and a great gym!

- Rooms - great room, get a view of the bay!

So all Pro's and just go and enjoy the visit

14/07/10 | Link | Rating: 4.0
232. N P.
My wife and I had to make a trip to Tijuana Mexico for medical purposes and we only got to stay one night due to time.  The hotel is beautiful, the staff is very accommodating , the room was clean and well furnished.   My rating is based off the reason I went there, and that was to get a good nights rest and see San diego in two days.   It was great up until 2:30 a.m. When a train was blowing it's horn FOREVER.  Then another train came by  15 mins later. And that was it for  sleep.  We stayed on the 9 th floor. Not a bad view.  I don't recommend paying that kind of $$$ for a train unless you plan on stsying up past 3 a.m.   Perhaps it was a rare thing, but it ruined my opinion of this hotel.

CP- Texas

03/09/12 | Link | Rating: 3.0
233. Natalee B.
I booked this hotel for a weekend getaway with my fiance. It's a good thing that we got a good deal on priceline because I would not have been a happy camper if I paid full price. All in all, it was an okay place to stay.

Pros: great location-close to Seaport Village and the Gaslamp District, nice pool and jacuzzis

Cons: roof top bar-hot and muggy, did not get waited on promptly, expensive drinks; parking was $24/night (a bit steep, especially when they charge you twice, but I won't go into that); outdated TV; worst thing is the thin walls-we were awakened by the people in the room next to us "getting busy"-so not cool!!

So, basically if you get a great deal for this hotel, go for it. I do not recommend it if you are planning to pay full price.

17/06/10 | Link | Rating: 3.0
234. Matt S.
While I sadly wasn't able to enjoy some of the hotel's amenities (outdoor tennis, volleyball courts, pools, KIN spa, etc.), the four days I did spend on the hotel grounds--literally DID NOT LEAVE the hotel the entire time--were very enjoyable.

Your standard "nicer hotel," but here are a few things you should be aware of if you're visiting the hotel as a conventioneer:
 * The business center gets overwhelmed VERY easily--pick an off hour to do your business, or make your way to the FedEx/Kinkos
 * If the hotel is busy, room service is going to take a LONG time--plan ahead
 * If you have a choice, ask to have a room that's in the "newer" tower

Enjoy San Diego--it's a great city!

01/04/11 | Link | Rating: 3.0
235. maria z.
It is quite grand, that is true.  Nice pool, clean, central.  

Downsides - for the price I'm not impressed.  Food is terrible and way overpriced - practically not edible.  Spa is nice but overpriced even for a hotel.  

Went for a week for a conference, and froze my ass off the whole time.  Not only was SD cold, but the Hyatt seemed to need to have the air-conditioning on at all times just to make sure that I came home with a cold.  I would definitely not do a conference here again, the rooms just don't work for it and you end up with hundreds of people fighting over three plugs.  

Upsides are location, kid friendly.

21/06/11 | Link | Rating: 3.0
236. Kenny B.
I was here for business during a convention and was disappointed overall with my experience. Although some of their customer service and check in people were great, this hotel seems to be too large for a consistent, enjoyable stay.

First off, when I arrived in the room, there was a foul odor coming from the bathroom. Turns out the sink was backed up and spewed some nastiness along the sides. I called for someone to come up and fix it, went out to work for the day, and when I came back, nobody had been there. I had to call a second time and wait for an hour before someone finally arrived and fixed it.

When I took a shower that night, the drain was backed up as well. Had to put in another call to get that fixed. Boourns.

Nothing was fancy about the room although it was nice to have a partial view.

Parking is outrageous at $24/night and the $12.95/day internet was insanity. They had a "special" where I was able to get access for $5/day, but I really dislike when these larger, "more luxurious" hotels nickel and dime you for everything. And the nightly rate was expensive as well.

My bill was incorrect, they charged me for a water I didn't take. Of course it took going through hoops to get that fixed as well.

The club area they have on the (32nd?) floor was nice with the honor bar, but I partook only once. It is close to the convention center and Gaslamp, but there are very few redeeming qualities about this hotel.

10/02/11 | Link | Rating: 2.0
237. Shay D.
Nice hotel, got a decent deal on a 3 night weekend.
gorges views from my room on the 12th floor.

This place overcharges on everything els.
$12.95 for wifi per day (i have a sprint internet dongle but sprint's service here is terrible so i had to pay for the expensive hotel wifi)
$4.50 for bottled water
$26 a night to park the car is expensive and parking is very tight and hard to find a good spot.
both jacuzzi's ware not as worm as a jacuzzi should be and the jet's ware halfway decent.

also i was sitting outside for a smoke and a fight broke off between 2 drunks  and security took way too long to arrive and separate the fighting guys, instead some guest's and i had to stop the fight.

otherwise
San Diego is a truly beautiful city.
will defiantly visit Here again!
probably not at this hotel..

24/04/11 | Link | Rating: 3.0
238. Michele D.
Now that my status has been upgraded with Hyatt, I of course love that I get free access to the gym and free Wi-Fi.

Last time I was there I made two great discoveries.

1) The turkey sandwiches in the deli on the first floor are pretty darn awesome.  For about 7.00 you get a sandwich that is fresh and stacked high.

2)  The Amtrak station is a short walk.  I took it to meet a friend for dinner in Solana Beach and was happy the train station was close enough to walk to.  The road directly in front of the hotel is West Harbor Drive.  From the hotel, head towards the water and within a minute, you will see Kettner intersect with Harbor.  Turn right on to Kettner.  You'll pass G St., F St., E St. and then Broadway.  The station is on the left.  There is a Starbucks directly across the street.

Love this hotel.

28/03/10 | Link | Rating: 4.0
239. Janet D.
Priceline landed us at yet another 4-star Gaslamp hotel ($95 seems to be the magic number). Like I said in my reviews of the Omni, Westin & Hilton Bayfront, all of these places pretty much blend together in my mind. I'm just not a corporate girl...hence, the 3-stars.

The Manchester Hyatt has a great location down by Seaport Village. Parking is typically expensive. When I asked my daughter (who arrived before I did) how the room was she said "It looks like all the rest." Our room did look like all the rest...not better, not worse. If you like corporate predictability, you'll be fine here.

05/08/10 | Link | Rating: 3.0
240. Jim L.
A good hotel within walking distances to most things downtown.

When we had gotten there, we were informed that they could not honor our online reservation due to some renovations that were occurring at that time. It would have been nice to have known that before we checked in however they were kind enough to give my wife and I cash vouchers to be used on the property.

We stayed in the original tower and the rooms themselves are nothing other than a standard room with decent views, depending on the side of the building you're on.

The service staff is very courteous and helpful. The breakfast buffet is worthwhile if you like buffets.

I would stay here again if I wanted to spend a night downtown.

20/02/11 | Link | Rating: 3.0
241. Raian K.
Towering above the beautiful skyline of San Diego, the Manchester Grand Hyatt is the example of elegance, comfort and modern entertainment. The hotel is massive and offers a wide variety of rooms and almost every single room offers a great look into the city of San Diego and the bay. The staff is very responsive and tend to your needs very quickly and correctly! The best part has to be that Seaport Village is out the backdoor and almost everything in the shore is a 5-10 minute walk. Although the entertainment options may be limited for children, as a pool and a basketball court are offered, there are limitless places for the adults, including a breathtaking restaurant with a wondrous view. Overall this hotel feels like Vegas put into the city of San Diego, it can be expensive if you book at the location, so try and find some deals, but without a doubt one of the best hotels in San Diego period.

30/05/13 | Link | Rating: 4.0
242. EDDIE M.
Came here to celebrate my wifes birthday and chose this 4 star hotel overlooking the harbor. 20th floor room great view, right next door to Seaport Village, a few blocks away from Gaslamp Quarter. Pablo at the check-in counter made sure I got a great room with a view. Be smart and pre check-in early to get a great room. The best part is it cost me $88 bucks a night.....smart shopping pays off.

Bad part is parking, self parking is $24 in & out per day. Cheaper than valet which is $34

05/10/10 | Link | Rating: 4.0
243. Veronica V.
It's a nice hotel. Rooms are clean, beds are comfy and service is great but you have to pay a ridiculously amount for parking and you have to walk a distance to get to your car. That was a little inconvenient. Also, going to grab a quick bite is impossible cause there aren't any parking spots!!! My husband drove around for 20 minutes just to get parking 5 blocks away from Subway. If you want a "quick" bite you're better off walking. Behind the hotel there are lots of vendors and restaurants. Kinda reminded me of Venice, minus the bums/ potheads.

27/08/11 | Link | Rating: 4.0
244. Mellori V.
The bf planned a sweet getaway down south to SD and I was stoked to "get away" from the aftershocks of finals. He booked our stay at the Hyatt overlooking the waterfront - and boy what a view it was!

Upon entering the hotel, your eyes are met with a lobby that holds true to its name - definitely Manchester-like decorum and rather grand architecture that is fully equipped with high ceilings and large arches.

After seeing the lobby, I was eager to see our room. Upon entering this part of the hotel, my "grand" impression suddenly came to a hault. Starting with the bathroom, it is very apparent that it has seen many a visitor, as the floor and sink are fairly worn and the showerhead makes an obnoxious noise that is similar to the same ship horn noises you will hear in the middle of the night. Also, the water pressure tends to fluctuate in temperature - every few seconds changing from warm to hot to borderline cold - which was annoying. Perhaps it was just our room.

Moving onto the bedding - it leaves a bit more to be desired in terms of quality and comfort and yes, the old-school TV seems to falter under the pressure of the flat screen phenomenon. On the upside, the room size is huge, the view is gorgeous, and room service is prompt (although I wouldn't recommend ordering the food)!

The hotel also has the "one stop shop" sentiment, providing their guests with many shops, a spa, restaurants, a fitness center, bars, and a jaw-dropping pool/cabana area.

I must also mention that the hotel is literally walking distance from all the cool hotspots in the Gas Lamp District. So, I definitely recommend opting for a stroll instead of a taxi cab (unless you're in heels, then by all means, flag down that cab!).

Overall, I enjoyed our stay at the Hyatt and am willing to go back. Hopefully, the hotel will undergo a bit of remodeling to its rooms, but apart from that, the bf and I had a great time!

16/05/10 | Link | Rating: 3.0
245. Valeria D.
Beautiful hotel in a great location - gorgeous views of the water/Coronado Island.

The staff was super friendly though the hotel will charge you for parking and internet, which is kind of a drag (but still worth it).

Just outside of the gaslamp so you're close enough to the action without feeling like you're in the middle of it all.

24/03/11 | Link | Rating: 4.0
246. Jenny T.
They messed up my reservations so it's a good thing I got there early to check in or I would have been stuck with a double bed when I had called in to specifically request a King.

The hotel is advertised as a 4 star but the rooms are ugly, old, and stuffy. The room seems more like a 3 star. Even though the Gaslamp is within walking distance, it's not very close (about 10 blocks). There is nothing around so you can't pop in and out of the hotel for anything last minute. Not a convenient location at all. It's right across the street from the light rail which runs very late into the night and can be heard from the room.

The lobby and soft bed is the only nice thing about this hotel. Might be a good place for families with kids but I would not recommend this place for young couples or young people.

24/05/11 | Link | Rating: 1.0
247. Alex A.
I stayed here a few weeks ago during the fourth of July weekend for the wedding of my girlfriend's sister and her finance (also my co-worker). Their service was not very helpful and they charged the bride and groom for everything they possibly could.

For starters, the room was your average hotel room. We had two double beds, a desk, nightstand, and entertainment center with TV (one of those big bulky ones). The bathroom was fairly normal with all of the toiletries that normally come in a hotel room. The one thing that definitely stood out was our view of the harbor and of downtown, both of which were incredible, especially since we were up on the 27th floor.

The rest of the hotel grounds were pretty nice. They had a few pools, a tennis court, basketball court, shuffleboard court, spa, and a few food and beverage outlets. That's about as far as I can go with saying anything good. The only other thing I can think of is that it's in a good location in San Diego and Seaport Village is right behind the hotel, which is a nice little area filled with shops and cafes.

Parking per day is $24. Four drinks at the poolside bar cost me $97, which did not include a tip. Breakfast buffett for two people cost $52 without a tip. They wanted to charge the bride and groom $2 PER GIFTBAG if they wanted the front desk agents to hand them out upon guest check in. Is it really that hard to hand someone a gift bag? At one point my girlfriend and I had our hands full trying to carry boxes to the function space (the reception was held in the hotel) and were right behind a Hyatt employee. They walked through the door and saw us and didn't even hold the door! I guess the guests don't come first at a Hyatt.

I've stayed in much crappier hotels that had better service than this place. Looking nice and being in a good location will only get this hotel so far. The reception for the wedding was extremely nice but I will attribute that to the wedding planner. If you are heading to San Diego, definitely be sure to check out your options because there's bound to be a better one somewhere in the city.

22/07/10 | Link | Rating: 2.0
248. Jean Z.
A beautiful hotel with nice staff and experienced concierge services.  A beautiful view and Grand Hyatt prices.  It is what it is.

20/04/12 | Link | Rating: 5.0
249. Niu S.
STAY AWAY, and remember I'm a Hyatt fan and member, and I rarely write reviews if I could give i could give them no star.
We get there on Saturday and after a long drive and after a long wait in the line to check in I told a lady at the reception I need a quite room and she is of  course, cut the long story short, we went to bed at suddenly at 1:30 am, i'm waking up by the louse noise, shouting screaming slamming doors and etc, I will open the door and see around 10-12 people are running in the corridor and making louse noises, I went back to my room and call the receptionist and say I want to speak to manager and she is why? after I explained my reason to her she connects to the manager after like 5 min the manage Micheal will answer the phone and he is I will make them quite after 20 min the security will come up and  asked them to be quite or what ever but again as soon as they leave they become louse anyway I have to keep calling them and say please I have a long drive tomorrow and they have policy we have to give them warning and .... that took them until 3am to make them quite and that's happened when I told them I will call 911, any way the staff are not friendly I went to the concierge as well and the guy there was like he really doesn't want to be there his response was cold and rude :( and also I need some tooth brush and tooth paste which they only deliver the tooth brush and no tooth paste I know they location is good but they are too many hotel with exactly the same location STAY AWAY. by the way what I got for all of that trouble free parking and we are sorry :(

29/07/13 | Link | Rating: 1.0
250. Volkan U.
This is a really nice hote, at a very nice location, right next to the ocean.
Restaurants are great, rooms are great; parking is super expensive, rooms are not inexpensive :)
Not for a causal stay for me, but a nice getaway place with my wife.

08/05/11 | Link | Rating: 4.0
251. Phil B.
This place is amazing! Location was great with many tourist spots nearby including a great eatery across the street called Kansas City BBQ as well as an in house sports bar called Redfields. We will definitely be going back to the Hyatt and would recommend going there if you have not done so already :) Have a great time in San Diego!

24/06/12 | Link | Rating: 5.0
252. S R.
Not a bad hotel to stay at. The exterior of the hotel gives the illusion that the rooms are just as nice as the outside. The rooms are dated to a degree but are still accommodating.

They do charge for parking, if your a hotel guest and stay overnight it is $26.00, if you are not than it is $36.00. Did not like the fact that you have to pay for parking so that was a star deduction.

The hotel is close to the gas lamp district and not a very expensive taxi ride to the center of where the bars and lounges are. The lobby bar/restaurant downstairs had good customer service and food was delicious.

If you can stay here at a reasonable rate, it is worth staying but do not pay the asking price. Try to find some kind of online rate negotiator like priceline that you are able to negotiate with and pick your rate.

22/01/12 | Link | Rating: 3.0
253. Mike M.
Great online prices.  Great location.  Great views.

28/07/10 | Link | Rating: 4.0
254. Corey H.
Crashed a 2yr old's poolside birthday party. I even oohed and ahhed at all the gifts and was a bit jealous of her when the swimming action Nemo was busted out, put together, and sent swimming in the chilly pool.

Great view. Easy to navigate. No poolside bar (WTF!?).

I was made aware of this tragedy in hotel design before I arrived so I was able to equip myself with a big Crown at the Redfield's bar on my way to the elevators.

Place shows well.

27/03/11 | Link | Rating: 4.0
255. Honey B.
Stayed here only for one night, therefore, I can't comment on amenities such as the pool, gym or restaurants on site.  I didn't have time to check those out.  My rating is based on the front desk, the room itself, and the location of the hotel.  When I checked in with my Living Social Deal, the front desk was extremely friendly, professional, and didn't discriminate because I was using a discounted deal.  They gave me a room with a fantastic ocean view as well.  The room itself was clean,  pillows and mattress were very comfortable, and no noises - so I was able to get good night's rest.  The location of the hotel was pretty convenient as I was able to walk to Gas Lamp District and you can also take the ferry to Coronado Island.  My only regret is that I didn't have time to check out the lounge/bar on the 40th floor.  I over heard group of people raving about the view of that place in the elevator.  Parking is $26 per day which is pretty standard in SD hotels.  

P.s.  The hotel is pet friendly :)  Saw a lot of people with their furry friends.

08/07/13 | Link | Rating: 4.0
256. David W.
I stayed here on business because the conference was at the hotel and really enjoyed the stay.  In addition to clean, comfortable rooms, they have sprawling amenities throughout.  Particularly the gym, while some of the equipment is a bit dated, they have everything I needed, which includes free weights, machines, medicine balls, the gambit.  The restaurants are a bit pricey (as is usual in 4-star hotels), but you definitely need to check out the "Top of the Hyatt", spectacular view, particularly at sunset.  Warning, get there early for a table with good sunset view.  It has a great pool and hot tub area with a view of the harbor.  Location for this hotel is also ideal, within walking distance to trolly stops, PetCo Park, the Gaslamp, and Seaport village, which has plenty of moderately priced eats and shopping opportunities.  Also right on the boardwalk which was great for a morning run.  It's also very close to the airport, so I didn't need a car since so much was so close.  I wouldn't call this place a "value", but it has everything you want for the price.

07/01/12 | Link | Rating: 4.0
257. T. Y.
Spent one saturday night here.  

-Self Parking is $24..ouch
-The Building looks really cool from the outside and the Lobby is stunning.
-Check in was a breeze, took all of 2 minutes.
-26th floor room with a stunning view of the coronado bridge,  the window swung open abou six inches for some fresh air, very nice

-Now for the room itself,  wow,  very unimpressed.  I was in the Marina tower which is the older one so I don't know about the seaport tower, but the room was just so basic.  The bathroom looked like something out of the Motel six,  no joke. And why was there no exhauste fan? Don't plan on using the Mirror for at least 10 minutes after you shower.  The shower/bath combo looks like it was cost about $200 from Home Depot.  Water pressure was also mediocre.  The TV was a shot tube TV that would go blury every few seconds.  I heard that they are replacing them with LCD's before the end of the year.  One bright spot was the bed and linnens which were very comfortable, However the decorative pillow was old and faded as was the rooms decor, carpet, furniure, drapes and light fixtures.  Did I mention popcorn celings!! Not a big deal but it just added to everything.

-I used room service once, food arrived hot and in a timely manner.
-did not use either of the heated pools but they both looked very nice.

Overall I would not recommend staying here until the Hotel recieves a MAJOR remodel. My friends were staying at the new Hilton Bayfront and not only were there rooms beautiful and modern,  they were cheaper!!  It was a little further off the beaten path but I would definetley say its worth it.

24/10/10 | Link | Rating: 2.0
258. Tom F.
Stayed here to facilitate multiple events on the same day, all within in a few hours of each other.  We are locals and know the area, the rooms are competitively priced for the area at about $300/night.  

Pros:
1.  Check-in/Check out are both easy
2.  Refreshed rooms are nicely done
3.  Top of Hyatt is always pretty cool
4.  Room service is predictably pricey, but good

Cons:
1.  I am deeply annoyed by the room coffee service w/o a creamer/sugar.  Hotels in this area all cost about the same, they have a chance to compete by quality of service, this minor touch is important enough that I notice when it is not done right.  
2.  San Diego is famous on the craft/microbrew scene, Hyatt can really step it up here.
3.  Late night room service menu is confusing.

Would I stay there again?  Absolutely!  Give me a stay and spa package, price it right, and make it for couples, and set me up with tickets for a show/comedy club/et cetra, and we will escape busy and hectic work weeks for a long weekend at the Hyatt.  Give me a package price, all in one, and save me the time of trying to put it together, and then we have a deal!

On my recommended list.  I should also mention that this is a walkable distance to the Fox Sports Grill (located in the Hilton-Bayfront), with is a cool sport's bar that my wife does not hate.

05/08/12 | Link | Rating: 4.0
259. Tim L.
Mary at check in was great!!!!! They upgraded me instantly because the first room sucked!

25/10/12 | Link | Rating: 5.0
260. Rayma H.
Ordered a pitcher of Mai-tais poolside today. The pitcher was $40 in a small carafe filled with ice and scant alcohol. We complained to the bartender without a satisfying response but Kirtsta (sp) the manager was extremely understanding and gave us great service along with complimentary guacamole! Our waitress was great too!

25/08/13 | Link | Rating: 5.0
261. Jacki C.
Wonderful experience!

Booked a room online just several hours before checking in. Mind you, this was New Year's Eve-- a Friday night. Got a great Government/Military discount ($110 for 2 Double Beds).

Arrived and walked through the lobby that was grant and lovely. The Front Desk was kind enough to give us a complimentary upgrade to a room with a premium view. From our room on the 30th floor, you could see the harbor, the convention center, the Gaslamp, Coronado island/bridge, and more.

The Business Center closed early because of the holiday, but the Concierge was kind enough to let us print out event tickets at their computer.

The room was spacious. The bed was a little bouncy. There was a fridge, a safe, a desk, a chair w/ ottoman, a mirrored-door closet, and a luggage holder. The bathroom was fine-- clean, that's all that matters.

Parking was $24 for the night, but because of its location (walking distance to convention center and Gaslamp or a short cab/carriage ride), it's probably worth it.

$4.50 for bottled water in the room. Hotels sure love taking advantage of the lazy.

Overall, awesome. I will be back.

02/01/11 | Link | Rating: 5.0
262. Brian E.
Ok, the hotel has great amenaties but dont expect to get much sleep - the dman train across the street blows its horn 24/7 and for $150 a night I would rather be at the holiday inn - NEVER AGAIN - when I complained the front desk just said - well, we dont have control over that - I mean who puts a 4 star hotel across the street from a train that blows its horn all day and night - also annoying while at the pool

09/08/12 | Link | Rating: 2.0
263. Melody S.
ROOM: two beds, a little small for sharing, but quite comfy. Nice looking room. Standard bathroom, shower inside built in tub with STRONG water flow - probably the quickest shower I've ever had (they had "massage" soap too, standard soap size but with bumps on it to massage you while you clean yourself). The paintings are  really lovely! Complimentary 2 tazo tea flavors + 3 coffee (1 decaf) selections refilled daily. We were on the 34th floor, so we got a perfect view of both ocean and city. Breathtaking.

LOBBY: Really big. It almost feels like a museum for it's height. Spacious, classy... They take "grand" literally!

TOP OF THE HYATT: I was expecting to be able to go outside but it was just a bar. Didn't get anything there, but oh my god, the view is incredible. Mountains, buildings, ocean, boats, bridges, ships, lights as far as the eye can see. You really need to take it in for yourself.

SERVICE: friendly check in. Gave us an option of low floor or high floor (take high floor for the view, low floor to avoid your ears popping and the slight lurch of the elevator). We had excessively noisy neighbors but with a call to the front desk, it was handled within MINUTES. I was impressed. The maids were great, never saw them, they replaced everything daily and straightened stuff up without touching any of our crap.

PARKING: DO NOT park at the hotel, they charge like $28/night and you can get 24 parking nearby at 5 star parking for $15 and go in/out as much as you like.

CAVEATS: I didn't check out the pools, spa, fitness center etc.

PRICE: Priceline'd it for less than $200/night during memorial weekend. Came Friday 5/25, leaving Monday morning 5/28. Totally worth it for the great price. Luxurious, classy, eventful, I had a fantastic time here.

OVERALL: loved it, great for business, romantic time, fun getaway, or family time. I wouldn't change a thing.... Except maybe th slight lurch of the elevator. Come here, you will be so glad you did.

28/05/12 | Link | Rating: 5.0
264. Joice K.
We visited San Diego last Thanksgiving with some friends. We stayed in 3 different rooms and got the great views: the bay view with the yachts and Seaport Village, the city view, also the pool view.
The hotel is located in Downtown, also near by the Seaport Village.

(+) The room was clean and cozy, with the tea/coffee maker, refrigerator, and big flat screen TV.  
You can ask to get 1 king bed size or 2 full bed size, maybe they didn't have queen bed size.

(-) There was no exhaust fan in the bathroom.  And the garage parking was expensive, it's about $25-26 per night

22/04/11 | Link | Rating: 3.0
265. Tee J.
TOURIST TRAP.  EXPENSIVE PARKING. BASIC HOTEL AMENITIES NOT MET.

Why this hotel sucks and things you should know:

1. Be prepare to spend additional $26 just for over night parking.  You can park for free in the street parking meter  on SAT after 6pm until SUN all day.  Breakfast is $25 per person....ouch!!

2. No refrigerator.  Even Motel 6 has a refrigerator.  They obviously don't want you to keep any food you have.

3.  The bathroom does not have a ventilator fan.  

4.  There's a nice pool with a view on the 4th floor and a nice gym.  Free headphone and free water station in the gym. So don't spend that $5 water bottle in the room.

5.  Wifi is NOT FREE!

6. They have a flat screen TV with HDMI, VGA, AND COMPOSITE input though they were routed to a channel (81-85) and not in the device setting.

7.  Be prepare to walk couple of blocks just find restaurants.

30/10/11 | Link | Rating: 2.0
266. Jason S.
This place is huge. Quite the scene to see as you pull up into the hotel with the monolithic towers looming over you. The grand entrance way has such high rise ceilings, with classic décor all over.

They have a breakfast buffet, which I was sad to miss, and some little art and convenience stores. Located right next to the Seaport Village and can be reached behind the hotel.

The rooms are very nice. The beds are huge and comfy. The flat screen is enormous. Clean restrooms that offer toothpaste! The view of the marina and the city is also a great addition.

Friendly front desk service. Great grab via Priceline. Close to the Gaslamp and other fun things. Happy customer. No complaints here.

01/04/11 | Link | Rating: 5.0
267. Mandi S.
I stayed here recently for a conference.  I stayed a couple of nights here and a couple of nights at the Marriott next door. The service was great, but it's an older hotel and isn't as nice as the Marriott.  The gym is very dated, the pool is nice but all concrete.  The rooms are clean and well appointed, but nothing special.  If you just need a room for a night, this is a great place.  Within walking distance to the touristy Seaport Village and close tot he gas lamp district.  I have to say the service for the conference was fantastic.

18/08/12 | Link | Rating: 3.0
268. Annemarie F.
I've been blessed with the most fantastic views from my room for two years straight while traveling here with my husband for his business conference.
The rooms are fine, the TVs are very nice, and the lobby immaculate.

You'll definitely get some get steps in if you're a walker.  For a simple cup of joe (unless you actually drink that stuff from the coffee maker in the room), you'll have to go downstairs and outside to Ann Marie's Coffee House (or the coffee stop close to the sports bar).  Still, you'll get your exercise and earn that double-shot!

It's a nice hotel, but I tend to write restaurant reviews.  Downside - their fitness club is no longer staffed, so the machines could be updated, the yoga mats replaced, and it would be nice to have a few more TVs in there ... but at least it's free!

20/08/11 | Link | Rating: 4.0
269. Candy C.
3.5 Stars

Our deluxe double room was not as spacious or modern as I had hoped it to be, but we had a great view of Seaport Village, downtown San Diego, and the poolside lounge area. The kids loved the pool and at night, we sat around the roaring fire pit. It was too bad that we didn't get a chance to roast marshmallows, but nonetheless the family enjoyed being outside in front of the fire. I even got to venture up to the Top of the Hyatt and the views from atop are outstanding!

The beds were comfy and the amenities were standard. My husband went on hotels.com to book this room and he got an outstanding deal! Since we were out for the most part, the room served its purpose nicely. The attendants were very friendly and helpful.

Would I recommend this place? Yes, but for myself, I would like to experience a different venue for next time.

13/05/11 | Link | Rating: 3.0
270. Polynsneyes S.
Location, Location, Location!! -can't look post it's perfect location. IMHO, the Machester Grand Hyatt towers do for the San Diego skyline, what the WTC towers did for the New York skyline..they're a place marker. You know exactly where you're at when u see these buildings. The inside is just as distinctive.

the foyer is beautiful. The staff, helpful. The fire pits, a nice touch to the swimming pools- oh and did I mention the location?? -Seaport Village in one direction, Gaslamp in the other. Gorgeous sunrise in one direction, even more gorgeous sunset in the other.  After staying here, even as pricey as it is- it's hard to consider staying any where else.

Parking is expensive as hell- but it is, what it is. You won't escape the price in downtown San Diego. The Upside: it's covered parking and it's pretty secure.

19/09/11 | Link | Rating: 4.0
271. Quay A.
Take this review as a 2.5...

I decided on this hotel honestly because of their placement, not because I had any real prior knowledge.  

Positive:
Decent sized room.
Nice view of the harbor.
Nice concierge.
Fire pit set below the pool deck area with a view of the bay & Coronado.
You can access Seaport Village without having to go outside to Harbor St.

Negative:
What to say?  The hotel website deceptively advertises the pool like it is a huge area and they angle the photos in such a way to make the pool seem huge (I accounted for this but not enough because the pool is tiny!).
There were scortch marks on the wall around some sort of speaker and honestly the front desk really didn't care when I brought it up (it made me a little nervous - fire concerns).

I got the room reservation via their website & utilized my handy dandy AAA discount so for a downtown room I got a great deal with a view.  If it wasnt for the dispointment over the pool I would have given them 3.5 stars despite the other "issues" (even though I live here the view still kicks ass).

Overall, I would recommend this place if people could get a really good deal with the AAA discount - if not go ahead and shop around first.  If there was another choice for the same price or better that offered the same view: go somewhere else (plus I'm not crazy about the whole GBLT boycott - the company should stick to putting their money into updating their electrical and the other issues pointed out by the other reviewers instead of political issues).

13/10/08 | Link | Rating: 2.0
272. MJ B.
This hotel was close to Gaslamp, and my room had a good view of both the bay and the city.

I only stayed here because it was the hotel that accepted my bid on Priceline....eh... :/

The real downside is hotel is very "traditional" and dated....It looks like it belongs downtown New York or Chicago.

I'd say, stay at the Omni for a 5 star experience. The hotel energy was extremely drab.

10/05/11 | Link | Rating: 3.0
273. Christine S.
What you expect from a 4-star hotel downtown

I stayed here yesterday during my move from my condo a block away- very convenient.  Everyone was extremely professional and took every opportunity to make me feel welcome.  Housekeeping even called my room to see if I needed anything.  I was most impressed by the fact that they let me check in the morning-- hours before the normal check-in time, and let me do a late check out the following day.  It made it so much easier when my condo was being torn apart by the movers.

Yes, the Hyatt is expensive for parking-- look around- most hotels in the marina district and gaslamp quarter charge similiarly for parking and valet.  The Hyatt is no different- you're paying for convenience.

The Hyatt's decor is more traditional-- this is not the Hard Rock Hotel.  Don't expect to find neon lights and shag carpets.  It is a very elegant hotel that holds up well - very classic and clean.

Sally's has excellent seafood- I often come here for business lunches. Very nice to sit out on the patio under the umbrellas in the afternoon.

I got a military rate, which totally sweetened the deal-- check out priceline and other sites- you don't have to pay the rack rate.

As to the political controversy re the owner--  who cares?!  Move on.  Let your own experience be the judge.

27/08/09 | Link | Rating: 5.0
274. Warren S.
Room faced towards the city. I heard the railroad crossing signals at all hours of the night.  Very annoying. Bed was comfortable. Wi-fi was spotty since the room was at the corner of the building.

19/08/13 | Link | Rating: 3.0
275. Pauline M.
After careful consideration, this hotel deserves about 3 stars.  We paid $1300 for a suite, which is a 3 room span of living room, and 2 bedrooms.  All in all, I think that other hyatts I have stayed at are way nicer, and this one definitely need to be updated and remodeled.  The TV's are still tubular, and the furniture looks like it's from the 80's.  Not 60's because that may be considered a classic look haha...  It also smells like old people.

Anyway, for eye gouging prices for the suite, I expected a lot more.  

The good part is the walls are thick so nobody hears if you throw a party, which is exactly what we did.  The lobby itself is nice, and the view for the room was great.

05/01/09 | Link | Rating: 3.0
276. Ashur K.
The hotel itself is really nice and I had a great room but I can only give 2 stars because of the bad experience I had.

I specifically asked for a non-smoking room because I have asthma and my son had a slight cough.  So we get there at 3 and are told that we can't get a room until closer to 4.  I had called prior and told them I had booked with for a conference and that i would be getting in at 3 and need to check-in early to get to my conference at 4:30.  We get there and they say all they have is a smoking room and if I wanted they would pay for me to go to a another resort on Coronado and they would pay for the taxi.  I had the family (with 2 little kids) with me and didn't want this but was stuck will little choice due to time/convenience.  Anyway, I say okay I'll take a smoking room and see if it's not too bad.  They say it'll be ready soon.  3:30 no room. Not happy. 4:00 no room.  Anger.  4:30 no room.  About to leave.  4:45 I go to start some trouble and they say they have a room finally.  I'm already late.  My family and I sitting in the lobby for almost 2 hours (not fun with two little kids).  No apology.  Nothing.

There were a dozen others roaming the lobby with their luggage when I finally got my room.  One would think they would be prepared the day a conference starts and would bring it extra help to get the rooms ready.

25/06/12 | Link | Rating: 2.0
277. Albert W.
First off, they have a swimming pool shaped like a phallus.  Matching ovarian shaped hot tubs bubble on either side of it as well.  Lots of poolside beach chairs offer excellent sun-soaking lounging for the on-the-go convention attendee or business traveler.

In their most basic rooms, for over two hundred a night, they don't offer some basic extras one would expect at an upscale hotel of its caliber.  Slippers for example, or a bathrobe.  Their beds are comfy and suffice though.

Our hero recently visited a friend that stayed over at the Hyatt for a conference who told him he met some random account executives in the elevator, drank at Top of the Hyatt on their invitation, and then smoked weed in their room together.  Not a bad party hotel.

PROS:
- Fantastic view of the harbor.
- Lots of nice swanky restaurants and upscale drinking spots in the hotel, including The Grand Lobby Bar, Top of the Hyatt and KIN Lounge.

CONS:
- Lack of "extras" in rooms.  They even gouge you if you drink the bottled water in your room.
- The men's sauna in their gym wasn't working properly when I visited.  Even after waiting 20 minutes for it to heat up, the rocks wouldn't steam.

17/10/08 | Link | Rating: 3.0
278. Tajira M.
My parents and one of their friends had joint rooms here for a conference, so I drove down to spend a couple days with them.  

The beds were comfy, it's right next to Seaport Village, and there were great views.  We made coffee in our room, and the staff even delivered an extra refrigerator so that my parents could pick up some random snacks for the week (the in-room refrigerator is loaded with goodies, but of course they're expensive).  

The toiletry products smelled so good -- ginger and white tea, some with lavendar.  Just be prepared, because there's no fan in the bathroom. :-/

Service was very friendly, you could tell there was a big staff to help out.  Parking can be an issue if there are conferences scheduled -- we were there when three conferences were going on, so parking was almost completely full (unless you're willing to pay extra for valet).  Either way, we were comfortable, our floor was quiet, and we all slept soundly.

20/11/08 | Link | Rating: 4.0
279. Valerie L.
I came here with some ladies for a bachelorette weekend. I admit it-the only reason we stayed here is because the bride had a free nights stay, courtesy her dad. As it was a reward stay, we couldn't switch rooms, which didn't turn out to be an issue. The hotel is right on the water, and I assume some of the rooms have an amazing ocean view. We were on the 5th floor, where we could partially see a bit of ocean, the tower across, and a bit of the street, but it overlooked I guess a pool area (could only see lounge chairs). My first reaction to the outside and inside of the hotel was positive. The lobby is beautiful, there's tons of high ceilings, lots of light, and lots of paintings. Past the elevators are a few gift shops, an art gallery (I didn't set foot in-it looked like an antique mall, with 2 feet of walking space and no room for clumsiness), and the breakfast buffet. All of this was nice enough. Once in our rooms, we were a bit thrown. Nothing matches-the lobby and downstairs gave an illusion that the rooms didn't live up to. The room was a bit cramped, and none of the decorations matched (striped curtains, a wallpaper border of green flowers, a Rococo painting)! Our biggest peeve was the door to the bathroom-it was awkwardly placed, and when someone opened the door to the room, the bathroom door blocked the room, if open. As far as the bathroom, there was no vent! That is just awful! The sink water has an odd pressure that managed to splash all over the place (mirror, taps, and across the counter), and the shower pressure was just as odd. On the upside, the bed was comfy and the pillows shockingly wonderful (hence the extra yelp star).
Basically, I'd never pay to stay here. It is $26 to park your car, in & out privileges, as a hotel guest per night. That is a cardinal sin to me-that should be included as a hotel guest. In addition, the parking structure is awful-catastrophically narrow for a car to pass (mind you, we were in a Prius), most of the spots were too small for the many trucks and SUVs so that they simply parked in two spaces, and in no way safe for pedestrian traffic to get to or from their car. I was told the parking was set to be redone, and I say they can't knock it down and try again fast enough! I still can't get over the decor and ambiance in the front of the hotel compared to the clashing in the rooms. Lastly, there was no water in the rooms. What happened to a free bottle of water? Instead, it's $4.50 for a bottle of Aquafina! Unacceptable. Needless to say, I'm glad we stayed for free.

12/09/11 | Link | Rating: 3.0
280. Avi G.
Great location...go priceline or hotwire to save some green.  Great jumping off point for SD convention center, 10-15 minute walk to PETCO and into the Gaslamp.  Now they take dogs too...if you want to splurge the bar @ the top has great views.  The pool and workout facilities are good (adult smaller pool on 3rd floor, harbor side).  Check it out next time your in downtown...

18/08/12 | Link | Rating: 4.0
281. Lindsay H.
2.5 stars for this hotel I'm afraid.  I have been to this location multiple times to visit the Top of the Hyatt (bar and lounge) and I LOVED it each time I visited.  I would give 5-stars just for the bar.

On the other hand, on the rooms itself..  the "suite" was just three small rooms placed together with a mini wet bar and paying 1500?
I have stayed in many locations in Las Vegas and their deals of 150per room is way better than the "Suite" we stayed at in Manchester Grand Hyatt.

06/01/09 | Link | Rating: 2.0
282. Lynn S.
I've stayed here a number of times and always had a good experience. The hotel staff is professional and the rooms are nice. The hotel is very close to the Gaslamp Quarter so you can walk everywhere. In the morning when it is early it is nice to take a walk around the marina before everyone is outside.

20/09/12 | Link | Rating: 4.0
283. Hiep N.
This Hyatt is in a great convenient location, but the lack of basic amenities and ridiculous service charges makes me not recommend this place to anyone visiting downtown SD. If I was concerned about Hyatt points I would stay at the Andaz which is part of the Hyatt family and only a mile away.

The hotel rooms in the Harbor Tower are dingy and old. If you ask for the newer Seaport tower you'll be denied, even if you're a diamond level hyatt member. The beds and linens are extremely uncomfortable and cheap.
The bathroom needs major updating. The faucets and shower heads are crusty and need to be replaced. No in room soaking tubs or luxurious rooms here, but the great views make it acceptable. However, you'll hear the train all night long so if you're a light sleeper beware.
The Grand Club gets your free snacks but it's nothing spectacular.

No free wifi, which I find absolutely absurd these days. There's also a daily parking charge of $24 and $34 if you valet. Get the F outta here Hyatt!

09/03/11 | Link | Rating: 1.0
284. Vanessa S.
We stayed at this hotel while we were in town looking for a new place.  We were extremely tired and while we were checking the front desk clerk was trying to find the name and she said the wrong name and city and I giggled since she was really off. Ingrid said I'm sorry for saying you're from Modesto, umm not laughing due to that I'm laughing cause you got the wrong person period. Anyway I was finally found :) and was given a few keys but they were never activated. So annoying! We went back down and got the keys activated this time. The stay itself was nice and we had a nice view of the bay. There was some noise from freight train which was also annoying but I brought ear plugs since my mom snores (shared room) anyway so that helped. The rooms are nice enough and the jacuzzi had strong jets which my back appreciated. We ordered breakfast and the chorizo Benedict was pretty awesome even though the hollandaise sauce wasn't on it. According to the in room dining attendant they ran out?! We ordered a large pot of coffee and he forgot the sugar WTH? Another negative was that I found a few charges from the lounge that were made to my account. A beer and a wine for $3 each that we never ordered. I'm assuming it came from the club lounge (that we never entered) since the cost if drinks were so low. Anyway it was removed but just make sure to look at your receipt when you check out.
This is a nice, huge hotel and if it wasn't for these negative issues I would almost recommend it but that's not going to happen especially since there's so many other choices.

04/12/12 | Link | Rating: 3.0
285. John S.
Excellent location and service, great rooms and views.

01/01/13 | Link | Rating: 5.0
286. Charlotte W.
the hotel has wonderful service. i highly recommend this. had 2 huge pools. the only negative thing is that the rooms are not that big.

03/09/13 | Link | Rating: 4.0
287. Ken R.
Yah I'm a fan.  Enjoyed my stay here.  Room high up facing pool, able to view pool area, bay ,and a good part of downtown.  Clean, comfortable, and helpful staff.

11/08/11 | Link | Rating: 4.0
288. Chuck M.
Very disappointed. Hyatt is not baby friendly. Asked for late checkout, as I have a three month old and told no.  Then asked to switch rooms while the baby was asleep (and the manager knew it). Shame on you, Hyatt.

20/06/13 | Link | Rating: 1.0
289. XTINE S.
Actually, this place was more like 10 stars!

I came here for my anniversary with my boyfriend this past weekend and to say that our experience here was amazing is an understatement. From the very beginning, the staff at Manchester Grand went out of their way to make our stay memorable. I booked our room through hotels.com but right after I paid for the room I found the same price on their website that included breakfast. When I called them to ask if they would offer us the same breakfast deal that was advertised, they happily obliged.

At the same time, I was browsing through their facebook page and I noticed that people who had stayed there before had requested room upgrades (and got it), so I wrote on their wall asking if it was possible for them to give us a nice room. I wasn't sure if it'd work but definitely worth a shot.  

Anyway, upon checking into the hotel, we were informed that we had gotten a corner room with a bay view - apparently one of the best rooms in the hotel! Unfortunately while we got this awesome room, it was not ready yet, BUT not to worry, because it's nothing a $50 credit to the amazing rooftop bar can't take care of! Yes, we just got a few rounds on the house within minutes of walking into the hotel. If that's the consolation for having to wait for the room, consider me consoled.

We got our rooms very soon after that and it had a stunning view of the sunset over the bay -- better than anything we could've requested on our own. I was pretty sure that this was the icing on the cake, but the cherry on top came a few moments later when they brought up a chilled bottle of wine with a cheese platter, complete with a handwritten note that said "Happy Anniversary". Seriously, their service here is impeccable and they had all the details planned out to the T.

The next two mornings, for the duration of our stay, we got free breakfast buffet, courtesy of the hotel. Some reviews complained about the price, but... yah... we didn't have to worry about that.

Recap: Gorgeous room with a breathtaking view, comped drinks at the rooftop bar, complimentary wine and cheese, AND free breakfast for two days..

I highly recommend this hotel to anyone visiting San Diego. Do a little research to see what deals they are offering at the moment and perhaps shoot them a message on facebook. Having planned this trip out a few weeks beforehand, our stay at Manchester Grand Hyatt was one of the best experiences we've had. In fact, I'm not sure I would stay anywhere else in SD.

PS. Not really sure where all the "bad" experiences are coming from, but I definitely didn't see any of that. Everyone we came across was beyond nice. Yes, the parking is $26 a night, but I'm pretty sure that goes for most hotels.

PPS. To the guy who couldn't find the refrigerator, *hint*.. it was under the TV.

08/11/11 | Link | Rating: 5.0
290. Brian C.
I'd give it 5 stars if the rooms didn't smell like paint and the bathrooms had fans.

Pros:
Extremely friendly employees.
Cheap - $95/night
Room has modern design
Hotel has 40 floors so great view of the harbor
Lobby is beautiful

Cons:
Due to recent remodeling there's a paint smell that gave me nausea.
Bathrooms don't have locks or fans/windows, so taking a dump can be a disaster.
Parking is expensive - $26/day.

29/12/12 | Link | Rating: 4.0
291. Kyle H.
My wife and I typically do enjoy staying at Hyatt properties as they usually have a more upscale air about them. While the Manchester Grand Hyatt is no exception in most regards, it was lacking a few details that i would expect to be accounted for.

Right off the bat, it took about 10 minutes to even get up to the desk for check in (with only two groups ahead of me in line). I'm a Gold Passport member as well, but did not stand in that line--which turned out to be a good thing since it never moved. Once I got to the front I was pleased to hear that my room, a corner suite, was already available even though we were there quite early (around 11). I had checked in via the web earlier that morning which may have helped as well. The rep who checked me in also forgot to give us our breakfast vouchers which we had to pick up the next morning on our way to breakfast. This is not a big deal, but this is the kind of detail I wouldn't expect to be missed.

The corner suite we stayed in overlooked the bay, seaport village, and downtown. It was a great view! However, the major downside of it was the fact that the hotel is across the street from the main train tracks that not only serve the MTS Red Trolley, but also freight trains. This was an issue because of the noise between the trains horns and the crossing signals. None of which you would expect to hear real well at 26 stories up.

Overall the room was well-maintained and clean. The bathroom was not anything special compared to other Hyatt's and nicer hotels we've stayed in, in the past--for instance, there was not a separate shower and separate roman tub, just one bathtub combined with a shower.

We ate the breakfast buffet at Lael's which is one of the casual restaurants here on the property. The food was abundant and delicious. However, my meal was partially ruined when I saw all the gnats along the buffet as well as on some of the bowls of food. I reported it to the lady at the front serving people, but she didn't seem to quite understand what I was talking about. I did not ask her for the manager as I should have.

We did order room service one night for dessert which was quite tasty and the gentleman who brought it up was courteous. All in all the service was good and helpful.

All in all, we did enjoy our trip to the Manchester Hyatt. If it wasn't for the decent deal we got using our AAA card, we wouldn't have stayed here. Its likely we won't come back for some time, if ever. My wife and I feel that there are other options in the area that are more worth the price.

10/08/10 | Link | Rating: 2.0
292. Joshua G.
It's a very nice hotel. Always have a good time when we visit San Diego.  This hotel was a treat.

02/01/13 | Link | Rating: 5.0
293. Foodie J.
Well we're back and here's my update:

As you can see, my stars went from 3 to 2. Hoping and having my fingers crossed that I would have had a better experience with this hotel, I only come back disappointed. Trying to be optimistic before our arrival, everything seems to be okay. Self-parked because valet pricing is ridiculous. Bell Boy Ben took our belongings up and was great! Very informative and eager to help. Then we get to the room. Hoping renovations had started and I would be pleasantly surprised, was again, only to be disappointed. First off, there was a blondish-red curly hair on the white comforter which was DISGUSTING! But didn't want to say anything because I knew my boyfriend would make us change rooms and according the front desk, there were no more King beds available, so didn't want to risk changing rooms and getting double beds. Overlook #1. So then, for a "4-star worthy" $193 a night room, the hardware on the very dated desk was broken and hanging off. The nightstand on my side was not properly cleaned or was stained of something that had like a milk-white substance. The paint was completed chipped across the bathroom vanity sink, and not just a chip here or there, but across the whole bottom part of the sink. Very reminiscent of a Motel 6. And not that there's anything wrong with Motel 6, but you at least know what to expect from a place of that nature. NOT of a 4-star Hyatt. And from Tim's comment below, I know the exact noise he was talking about. It happened to us  3 times. It sounded like someone slammed the door with extreme force, or something crashed into the wall. But it was so loud and shook the whole room. Then on our 2nd day there, we had left to walk around at 4pm, requested housekeeping only to come back at 7:30pm with nothing done whatsoever. Called to see what happened and no one had any idea and wanted to clean while we were there. No thanks. Next day requested service again before we left for our day and had to stress the operator to please remember this time. We were out of everything and had to request someone to bring us more of everything, which I actually hate to do, because I hate to make someone run for a towel or Kleenex. (Hey, I'm a little picky, but not a witch who feels that people should wait on me hand and foot) So the tip we had initially left for housekeeping that never showed, went to the runner who brought us extra toiletries and rightfully so. Also, I don't what was going on with the elevators, but out of the 8 or 6 they have there only 1 was working! So every time we had to go back to our room, we had to wait in a line like it was Vegas or something! Ridiculous! At least Vegas has free parking and drinks! And is up to date.

The weekend wasn't a complete bust, because we still know how to have a good time and not let an overrated hotel room get us down, but just wanted to inform all that you don't always get what you pay for. So unfortunately, I do not think this hotel will be an anniversary tradition. you will get so much more for your money going to a Kimpton Hotel, of which I originally was dying to go to, but my boyfriend booked and Hotel Solamar was already booked. Differences in both: Kimpton also accepts pets and does not charge you an additional cost for them. They have wine (happy hour) FOR Free! They have an unlimited amount of toiletries way beyond the norm, for free! Look at their site, they even offer curling irons, fashion tape, etc, FOR FREE! And if you sign up with their loyalty program, each time you arrive they give you a voucher for $10 of whatever you want in the mini bar in your room and did I mention FREE wifi!? you would think that would be a norm nowadays with top-notch hotels, but nope! Hyatt=$12 a day!!!

So to wrap this novel up (And sorry, really didn't want to make this a hate fest, just was really disappointed in what almost $500 will provide you:

Pros:
Very decent location. 10-15 min walking distance from the Gaslamp
Beautiful Lobby
Cool Bell boys
Brought us band aids when we needed them

Cons:
Overpriced
Stars Overrated
Very Old style dated rooms
No seating in the lobby whatsoever. (So while you're waiting for your party to check-in with 5 all the luggage there's absolutely nowhere for you to sit close by) So you either have to sit aside, afar on some steps or walk all the way to other side of the hotel in the bar area.
Self-parking $26 a day
Daily Wifi $12 a day
Depending on what dept, staff can either be great or very inattentive

Happy Traveling!

29/05/12 | Link | Rating: 2.0
294. Lissa -.
The hotel is very nice-looking and expansive. However, I was scared after reading the reviews on here after having booked my stay on Priceline for $77/night. I had no idea about the owner and his disputes w/ various groups either.

Suffice it to say, I did have one complaint  during my stay and that was dirty looking sheets on the bed. On one, there were little, black spots on the sheets. On the other, I found a black hair.

They have a sign in the room saying something about conserving water and how you can request to have your linens changed, so it made me think ..."Well maybe they don't even wash the sheets after people leave if they don't seem that dirty!" Who knows. Ugh.

The sheets also felt like cheap sandpaper sheets - definitely not the type you would find at an upper-end hotel. I guess they spent all the money on making the lobby look beautiful than the actual rooms.

Service was alright.

I liked the quick check in and out kiosks in the main lobby. Good way to bypass the long line when you need get in and out fast.

Parking is $22 a day, which sucked big time. Oh well, what are you gonna do?

Pool area was really nice and relaxing. They also have some lawn games that you can play during the day.

14/07/09 | Link | Rating: 3.0
295. Suely J.
We usually stay at the Hilton Bayfront, but bec of their renovations at the pool and gym, we decided to give this place a try.  

Service has been great:  the reception, bellman, the staff at the bar, coffee shop, Lael's and Sally's.  No complains and very happy....  Lael's even called our room when we were running late and saved our reservation.

We needed a bottle opener and later a plunger for the toilet- things were delivered and resolved without issues.  We also ordered room service and we were pretty pleased with them.

Almost a 4, but giving a 3 because of housekeeping....  We were scheduled to stay for 5 days, and  since day one we had issues with housekeeping.  Things were a little "dusty", but other than that it was no big deal.  But then, we noticed that she didn't leave enough towels, and did not replace the empty tissue box.  When I requested additional towels when she was down the hall, she gave me an attitude and asked when she was going to be able to clean the room!  I told her I was still getting my kids ready and needed towels now and she could clean the room later when we leave!  The next day we found a window cleaning spray bottle inside our room when we returned.  Not a good thing when you have kids!  I did not complain, and just put it outside our room.

And the last straw was this morning...  She approached me and asked if if we could remove the privacy sign.  I didn't quite understood her question at first and she became very rude and I felt like I was being reprimanded!  She said that last Sunday we requested housekeeping late and they called her to our room and she said she had to stay 30 mins over her time.  She told me she is scheduled to leave at 5 and she doesn't want to clean rooms before she has to leave.  She told us to remove the privacy sign out of the door early and that we shouldn't request housekeeping too late in the day!  She said that was all she had to say and I just couldn't believe this conversation after we spend all the $$$$ eating and paying for accommodations at this place.  Since when it is my business to know housekeeping work schedule and since when is it okay for housekeeping to complain to a hotel guest?  If there are housekeeping policies that we need to be aware of, they should let us know at the time of check in, but even that it is ridiculous!  We are on vacation and we are in no rush to leave our room if we feel like resting and relaxing!  She was very rude, unprofessional and did not give the customer service I would expect at Hyatt.  If she has overtime hrs issues, she can address that with her supervisor, but it is not our problem.  

We are leaving tomorrow, and we will see how management will address this issue before we decide to come back again... I will call the front desk later today and get her name, so we can put a complain.  We are pretty easy going people, but this is just unacceptable.  We travel with our kids a lot and this is a first!  Getting harassed by housekeeping!

01/01/13 | Link | Rating: 3.0
296. Kathleen A.
National business meeting here and they really did a great job.  Good food, good services, nice amenities.  They really should have airport shuttle service for corporate meetings.  The taxi service was prompt but seedy.

23/03/13 | Link | Rating: 4.0
297. Carlos K.
Priceline.com to the rescue!!

Visiting San Diego on business, we wanted a nice hotel in the GasLamp for a low price.  We bid $80 and received a room at this hotel with incredible views (taxes and fees brought the total to $97).

Parking in the garage overnight was $26.  Too damn expensive in my opinion and that, coupled with the fact that WiFi is $12.95, is a reason alone that this place doesn't get my coveted 5 star rating.  Yeah I know know its a resort damnit, but still....

Uneventful check in.  I wish they told us more about the restaurant choices in the hotel as we both wondered about the breakfast buffet offered by Lael's.

The room on the 7th floor was beautiful.  We were met with a musty smell, but that was eliminated by a simple opening of the windows.  50" (I believe) Samsung plasma and VERY comfortable beds.  Specious bathroom.  One of the nice touches was the ceiling to floor length mirror on the closet door.  The very sizable desk was a welcome compliment!

Tip:  Check out the Redfield's place inside the hotel.  Typical bar food with huge portions.

12/04/11 | Link | Rating: 4.0
298. Patty L.
My boyfriend and I stayed here during our Fourth of July Trip in 2013. We travel frequently and stay in hotels many times per year, but this place was one to remember. The hotel itself is in the heart of the city and very close to shopping and dining. It was very modern and clean. The only issues were that 1. there was always a long wait for the elevators (which were too small for a hotel this size), so we often took the stairs and 2. there was a pretty steep parking fee. Despite that, the staff were among the friendliest we've met and their concierge desk was very helpful, patient, and thorough. They knew all of the nearby restaurants and were awesome at giving directions. They treated us like royalty and we really appreciated their service. It has taken me a long time to write this review (because I do not review things often), but this hotel is totally worth the time it takes to write the review. Also, they use water softeners and my hair and skin felt so amazing after showering there. I didn't even have to use hair products!!! I'd go back just for the hair experience lol. We loved this place and would recommend it to anyone!

30/04/14 | Link | Rating: 5.0
299. Jon M.
Great stay, great staff, great rating. Simple as that.

The wife and I stayed here for a "mini-moon" (mini honeymoon since we didn't have one) after a karate tournament we competed at in El Cajon. The location was killer, right on the edge of the harbor with a million awesome things within walking distance. The staff was super friendly - the hotel is pet friendly and the concierge stopped to say hi to our dog and we received a bowl, treats and biscuits.

The only bummer I really experienced was I had pre-blocked the room to have a bottle of champagne waiting for us, but it ended up not arriving until almost an hour after we had checked in. Our bellhop, Mac, arrived on the scene and wanted to remedy the problem - and he did! He gave us super speedy service the rest of our trip and even left me a card to congratulate me on winning the karate tournament. He made the stay much better and we thank him for that.

The only super negative was the parking. It was $26/night... really? When you're already paying premium Hyatt rates? That kinda sucked. I just noticed my wife (Nicole C's) and my review are VERY similar... I swear I married my twin. Well, just goes to show you our experience was the same for both of us.

Bottom Line: Great hotel, not as expensive as you'd think for rooms, great staff, dog friendly, on the harbor and walking distance from a ton of amazing shops, restaurants and activities (like jet skiing, which we did - it was only steps away from the hotel!)... what more could you ask for. Going to San Diego? Stay here.

17/05/11 | Link | Rating: 4.0
300. Cynthia M.
Nice hotel with a great view and location. I didn't really use many of the amenities but the gym was good and having complimentary headphones, towels, cool towels and water was a plus. Room service was pricey (as it always is) but the pizza and breakfast was both tasty.

12/10/11 | Link | Rating: 4.0
301. Dean H.
Best location for a hotel. Short walk to gas lamp quarter, seaport village, and getting on the road to many other places around San Diego. Clean rooms. Great amenities with world class pool.

Biggest problem is expensive parking and narrow stalls and walkways. There is no where else to park and its $26 if you stay at the hotel. You also can't open your car door without almost hitting the car next to you.

The lobby is one of the better ones I have seen. It truly feels like a grand place.

14/04/13 | Link | Rating: 4.0
302. David O.
My wife and I stayed at the Manchester Grand Hyatt last year thanks to Priceline.   We wanted to stay in a nice and comfortable hotel in or near Downtown.   I selected 4 star hotels, specified the check-in and check-out dates and voila!   We ended up spending 5 beautiful days at the Manchester Grand Hyatt, sitting by the pool pretty much every day and soaking up the sun and relaxation.   We had such a blast we even made that our activity for July 4th last year:  we spent the whole day poolside and watched the fireworks over Seaport Village.   Totally awesome!

This year, Priceline sent us to the Westgate Hotel down the street.   The hotel was very nice but it doesn't have a pool, a huge downer.   So we basically came to the Grand Hyatt every day and crashed their pool.   Now before you jump on me for doing something so illegal, let it be known that we spent well over $300 here between drinks and food so we kept the waitresses full of tips and we were happily enjoying the beautiful poolside decor.    Errr... unfortunately my wife and I overdid it yesterday and we are now both completely sunburned.   Good thing we're heading back up North!

01/07/09 | Link | Rating: 5.0
303. Nicole C.
After competing in a karate tournament in El Cajon, the husband took me to San Diego for a little mini honeymoon and surprised me with a corner room (with a damned good view from all windows) at the Hyatt.  

We brought our newly adopted pup with us and I love that the Hyatt allows dogs (with a small fee) and even gives them a little "gift bag" of treats & a dog bowl.  Our little She-Ra was in doggy heaven there.  

The staff was really friendly and helpful.  One bummer point was that my husband had wanted to surprise me and pre-ordered champagne to be in the room when we arrived.  They forgot to do it and it took them over 30 minutes to get the champagne up.  They totally redeemed themselves though, when they sent Mac up with our order.  He was a super amazing room service waiter that went above and beyond.  He even sent us a card congratulating the husband on winning the tournament in his division!!  

The only thing that was a complete bummer was the parking fee.  $26 per night??  Shouldn't that be included?  The hotel was great, so I overlooked that little snag.

The location of the hotel itself is perfect.  It's next to everything and we even walked right outside the hotel to go jet-skiing!  This hotel rocks.  I highly suggest it...for you and your pups.

06/05/11 | Link | Rating: 4.0
304. Rachel K.
I would waver between three and four stars on this one. The common area appearance of this hotel is slightly misleading to the rooms. The entrance/lobby/restaurants/shops/pool are all very appealing looking as well as very renovated. The rooms are not as much. They are not terrible, but they are nowhere near as nice. There are two towers, and I was in the newer tower. Upon check-in I was given a room that had recently been smoked in. I called and even though the hotel was solid-booked, they were able to move me to a new room upon request. Their service was unquestionably good and they definitely care about their customers from the way I was treated. Even though I moved, my room still had a fairly funky hotel smell. Not a deal breaker, I am finding most hotels seem to have this--what is that all about?! Could not get an early check-in, and having had my luggage stolen at the Miami Hyatt/convention center I was extremely weary as both hotels boasted the same set-up. To my request they took extra care of my luggage so I would not have a repeat in that nightmarish situation! Again, great service. Guys out front were also extremely friendly and great with local recommendations. Pool area was gorgeousss and had beautiful views, perfect for our work event's reception. I also loved that the hotel had not one, but two terrific restaurants and bars. We made good use of these :). Location is great, right downtown, right on the bay...walkable to all sorts of restaurants, shops, view, etc. Beds were extremely comfortable, and my views were incredible. Again, a solid 3.5 if Yelp would let me! I would stay here again.

17/10/12 | Link | Rating: 3.0
305. Yoli L.
My husband and I stayed here two nights during spring break, the room was a little pricey but the hotel was worth it. The adult pool area was very nice but very quite and they don't have a bar in the pool area, we had to go back down to the lobby bar to get another drink. Staff very friend. There was only one thing that we didn't like, it was after 2 am and we wanted so get some snacks and bottle of waters, when my husband went down to the lobby and asked an employee and the employee made a rude comment about another guest, very unprofessional.

31/03/13 | Link | Rating: 4.0
306. Ahamdreza A.
Modern, renovated room
Great location and close to downtown and gas lamp square
Viewing the ocean great bar and restaurant
Don't forget to stop by the top of the roof bar and enjoy and view
Friendly and helpful staff
Self parking is $26 per night which is over priced but everything else was beyond my expectation

01/04/13 | Link | Rating: 5.0
307. Leilani S.
When we first walked into the hotel I was awestruck...the high ceilings and modern look was very impressive. The room and view was also amazing, however, this turned out to be the highlight of our experience. I take that back, the breakfast buffet was a small highlight after some terrible service we received.

After exploring San Diego, we decided to visit the "Top of the Hyatt" for a few drinks to celebrate our friends' engagement and to see the view of the city and harbor. This classy lounge offered the typical cocktails however the service was poor for a fairly slow night. After ordering our first round, the waitress dropped the bill which happened to belong to someone else and had their credit card in there. We returned the bill to her she said "sorry." If anything, she should have been thanking us for not taking the card and leaving and going on a shopping spree. To make things worse, no one came back to ask us if we wanted another round and when someone finally did, they only asked one person in the group and then left. The climax of the evening was the loss of our credit card to pay the tab. It was not returned with the bill and the waitress/bar tenders could not find it in the mix of cards they had sprawled across the bar. Rather than apologizing or comping any part of the tab for the poor service, the staff then tried to blame the "busy" crowd and ask us if we had ever worked in the industry (which one person in our group did).

I would recommend this hotel for the view and convenience to the gas lamp area. Other cons is the paper thin walls..it is impossible to have a late night conversation if you have neighbors who will complain.

All in all, a nice hotel, beautiful views but terrible service.

06/01/13 | Link | Rating: 2.0
308. Kelly G.
It's not the Four Seasons, but what you get for your money here, 5 stars all the way. I stay here most of the time when I visit San Diego. It's center to everything in the gas lamp. They have two large pools, too bad they're not lower with more of an ocean view, they're pretty high up.

I've always had good service here. Once I got locked out and called from a service phone on my floor and I was sent up someone to let me in right away..nice, avoided having to go to the front desk in a swim suit and towel.

Make sure to check out the top of the hyatt bar. Amazing views, dark, very romantic. Great place for a night cap or to get the night started.

20/06/11 | Link | Rating: 5.0
309. Carolyn V.
DISCLAIMER: We stayed here during Comic-Con, so the price paid per night was more than the cost on an average night.

The Good:
 :: the service. the guy at the checkin, any maids we encountered, the guy manning the taxi line, the bell captain...everyone in service was professional, friendly, and attentive
 :: a/c worked well
 :: we had one of the special hypoallergenic rooms that had an air purifier in it
 :: they have a mini fridge in the room that came in handy as hell to save money.
 :: in-room safe was very awesome to have
 :: spacious closet
 :: spacious bathroom
 :: alarm radios that have ipod docks and usb input
 :: nice bathroom shampoos and soaps
 :: they give you free travel-sized toothpaste
 :: in-room coffeemaker with coffee and tea
 :: free papers downstairs. there's the local paper, the wall street journal, and the ny times.
 :: taxi line outside hotel is very organized and helpful
 :: location. it's close to the gaslamp district, so you're close to a grocery store, quickie marts, restaurants, bars and stores.

The Bad:
 :: the sink tap was terrible. it was a weird spray nozzle that was weaksauce. blech. instead of a steady stream of water, you got a showerhead-type spray? huh? and the pressure was super weaksauce.
 :: door to bathroom opened weirdly into the shower/tub. when someone came into the bathroom while you were in the shower, you'd pull the curtains to see a huge door in your face
 :: we reserved a room with a king bed but when we checked in, they were all out and we had to end up with double beds. it was very odd with "i love lucy" sleeping arrangements with my boyfriend for 4 days.

The Ugly:
 :: valet-only parking? at $26 a car? wtf?
 :: they evidently switched coffee cup manufacturers, which is fine, but the lids no longer fit on the cups. ghettofabulous.
 :: they nickel and dime the hell out of you. instead of complimentary bottles of water on your arrival, it's bottles of aquafina for $4.50 a bottle. really?
 :: internet isn't free. at $260/night, i'd hope it'd be but no. it's $9.95 per DEVICE. not per room but per DEVICE. HAHAHAHAHHAHAHAHAHAHAHAH!!!
 :: the rooms are dated, and you feel like you're not staying at a place that costs $260/night. you feel like your'e staying at a dingy, old Embassy Suites that costs maybe $99 a night. i've stayed at hotels that cost $250+/night, and what i was expecting was not what i got.
 :: the ugly room decor. the momtastic bordering trailing the top of the walls near the ceiling? wtf was that stuff? 1986 called, it wants its wallpaper bordering back.
 :: drab furniture like sofa, coffee table
 :: drab hallways
 :: we had lukewarm water all 4 days. lukewarm at best. all 4 days. i called the maintenance people and the guy was nice but told us that b/c the usage/demand at night was low, the water pressure wasn't enough to push the hot water to our room. ?????? i've never had a lukewarm water issue in ANY hotel i've stayed at and i've taken some late night showers at "low-demand" times like 3am and never had an issue. the crazy part was that you would get a 10-second interval of hot water only when you heard something behind the wall get loud and then it'd go away. what kind of ghetto hot water system was that?

Would I go back? No thanks. For how much we paid per night, I can find something else way worth the price. I want to get what I'm paying for, whether it's a $2 cup of coffee or a $260/night hotel room. Unfortunately, I didn't feel like I got what I paid for with my experience here.

This place is OUT.

27/07/11 | Link | Rating: 2.0
310. shelley p.
Excellent service! Most places ask if their service was above expectations, but I've come to expect so much these days. But this hotel staff really went above and beyond to make my stay comfortable and to help me out when I forgot something. I was there for an event and all the a/v was very smooth. Great job all around!

20/10/13 | Link | Rating: 5.0
311. Felicia T.
Was here for a bachelorette party weekend. So we got 2 rooms, conjoined, and ended up paying $55 each/night (split between 7 people). That price was after a 30% discount, for some promotions they do with the Padres, for home runs scored. Without the discount, i would have given a lower rating.

I have stayed at plenty of Hyatt's, in Singapore, in Hongkong, and in Europe. I love the hotel chain. But this one in San Diego is only pretty on the outside. The lobby and reception area is richly decorated (read: old, classic GOLD everything), reminds me of those old European castle, but gone bad a little. I think they had the concept but it wasn't modern. Reminds you of Vegas. Not Venetian, but more monte carlo.

Long story short: We got rooms on the side, so we couldn't get the view of the ocean. WE saw a little, it was pretty. The rooms themselves were ok. Queen beds seemed like Twins. For what we paid for, i expected the rooms to be nicer, with more amenities. I guess the high price points pay for the location.

Pool area was pretty big. But not big enough for how many rooms Hyatt has. The Pool was PACKED. at 2. There is a bar by the pool. $12-$15 drinks (strawberry daquiri, pina colada type drinks), but i understand... expensive hotel, expensive drinks. Bartender was very nice and gave us shots for the party.

Also, the shower didnt work so well. It was weak and didn't fully work. I think they need to do some maintenance.

All in all, not too bad if you split with so many people. But again, not too comfortable sharing a small room with 3-4 girls. Oh also, self parking is $24/ night, and $32/ night for valet. Crazy! shouldn't parking be free for hotel guests? Guess not.

21/06/10 | Link | Rating: 3.0
312. Anh ..
They don't tell you about the "hidden fees" when you book with them. It's only after you've arrived at the hotel, do you find yourself the unwilling participant in a "scavenger hunt".

Valet your car, and then they'll tell you it's $36 daily to park.

Try to connect to the internet, and it's $10 a day for the lowest plan.

Order hot chocolate, and you get charged $15 for 2 packages of Nestle hot chocolate mix (retail value of less than $1)...and get this...they don't even bother preparing it for you. Two packages, a pitcher of boiling water, no whip cream, no marshmallows. For $15, we expected a lot more. C'mon, at least give us Ghirardelli. We were so pissed at the thoughtlessness that we didn't even drink the hot chocolate.

The restaurant inside the hotel (Redfield's) tasted like a poor man's version of Islands which is pretty sad. We had the "kobe" hot dog which was like Hebrew National - nothing to warrant calling it "kobe". What percentage? 1?

And to top it all off, I had forgotten a dress in their hotel closet. It was a couple of days before I deduced what had happened (I swore I was haunted by dreams of a white dress calling to me, "How dare you leave me here in this pretentious hotel"). We called to confirm my suspicion and sure enough it was there. The clerk said we had to pick it up before 30 days or else it would be donated. WAIT....A.....SEC. Instead of calling me to tell me that I had left something there, they chose to do NOTHING even though they (1) knew what hotel room it came from and when it was found (2) had our contact information.

Needless to say we are going to a different hotel for Comic Con 2012. Dear Machester Grand Hyatt, never take advantage of geeks! You are so NOT mathematical.

25/07/11 | Link | Rating: 2.0
313. ursy t.
Here's an update on my review from July. No one from the hotel wanted to help me resolve this issue until I posted my review, what a shame you have to scream to get any customer service. Sadly, I still have not been completely refunded for the hotel's error. They credited back one room but not the suite for $620+ they put on my card. Their excuse is that even though that charge doesn't belong to me, they need to figure out who it needs to be transferred to before they can remove it from my card. This is ridiculous. I'm going on 5 months now with this being unresolved. What kind of hospitality and customer service best practice are they working under? Take some responsibility and correct the error your incompetent staff made.

I'll be sure to remind my company's travel department to not book any accommodations at the Manchester Grand Hyatt as well as everyone I know.

31/08/11 | Link | Rating: 1.0
314. Joanna W.
Great hotel; great service; great view; great price.

During a trip to SD, our friend got this hotel at $98/night. Pretty sweet deal.

Close to downtown/gaslamp district which is the main reason why we stayed here.

We had a great time here and come across any problems.

19/01/12 | Link | Rating: 3.0
315. Scott D.
I stayed in the Seaport Tower with a gorgeous view of the bay. The only time I spent at the Hotel was to sleep since I was out all day and evening for the most part during my stay. Kudos to fellow Yelper  "Georgie M" for pointing out the train noise. That's why we requested the room at the Seaport Tower.

Knowing the concept of supply and demand helps when booking a room at the Hyatt. I orginally was going to spend the Comicon weekend here before I realized that the Comicon aliens were descending on to San Diego. So I booked a double bed room for $135 on Priceline for this past weekend. The bed and pillows were comfortable. The A/C worked well since I like a cool room when I sleep, although free WI-FI should be standard in hotels in this day and age. I loved the strong water pressure and the adjustable shower head. We had 4 people staying in our 2 double bed room but housekeeping only stocked 3 bath towels. After a long day last night, I was too tired to call for the 4th towel and decided to rough it. The concierge/Bell/Front Desk staff was helpful with our questions. I'm not crazy about paying $26 a night for self parking, but that's the cost in the big city. Although it would be nice of the hotel to store the tables from the 2nd/3rd floor of the garage in another spot. That second floor/third  level can get tight in some spots due to not only the narrow passage but to some funky parking habits of hotel guests.

My only regret was not getting a chance to check out the Top of the Hyatt.

08/08/11 | Link | Rating: 5.0
316. Tracey A.
Now have attended with two conferences in this massive place. Bring your walking shoes! You'll do a lot on the property alone but there's also a nice gym and plenty to do within walking distance. A few things to keep in mind.  One, San Diego weather is quirky. Pack and umbrella and jacket if you plan to be out and about.  The board walk makes for a handsome afternoon. Many sail boats and yachts fill the backdrop.  Skip the Seaport shops behind the hotel.  The olive oil and vinegar place is a good stop otherwise it's just touristic standards.  Do take the ferry over to Coronado Island and spend an afternoon. My son and I rode bikes around the island and it was one of our most memorable times together.  He also still talks about touring the USS Missouri when we went and he was eight.  The Hyatt is perfectly located to get you to the Farmer's Market in Little Italy, Balboa Park (Which is a MUST see-gorgeous!) a major league baseball game, a day trip to La Jolla.
As for the hotel specifically, the room service staff was helpful and the rooms up-to-date and clean.  The valet staff left a little to be desired. If a patron is standing outside, in the pouring rain, go get an umbrella!  Do not just tell them to go wait in line at the Concierge desk because there is a good chance they already waited 20 minutes there and did not get to the front of the line to ask it was taking so long.  And last, but most important, ask to be put in the tower the farthest away from the train that dings at all hours and keeps you awake!

11/03/13 | Link | Rating: 4.0
317. Rifle H.
This place has the feeling that it's sliding over the hill.  The grand lobby and many meeting places still impress, but once you make it up stairs, it turns on you.

I've ended up here several times through Priceline.  It's worth the generally bargain price I bid, but I'd never choose it at the rack rate.

On our latest visit, we had to move rooms because the "premium" room we had was obviously not cleaned well with trash on the floor of the closet and sticky stains on the nightstand.  The front desk got us another room on the same floor without any hesitation, but it was nothing great.

You can self park to bring down the $36/night valet charge.

Sitting on the harbor, the views are rock solid.

If you're attending an event at the hotel, it's convenient and doable, but if you're looking for a better than average place in downtown SD, keep moving down the list.

28/11/11 | Link | Rating: 3.0
318. Jenny E.
Great location! Very nice hotel! If it were newer I would rate it a 5 star. Recently renovated! Would stay here again.

10/06/13 | Link | Rating: 4.0
319. Avni S.
This hotel is probably one of the best hotels I've stayed in the 27 years of my existence. Gorgeous views of the San Diego Harbor, Beautiful lobby entrance-(For all you picture whores, this is a great spot to take pics ) ,rooms were neat and clean, standard room had a good size bathroom, Breakfast buffet was delish- good selection of fruits, waffles, croissants, etc. My close family friend had her wedding and reception here. It was definitely a great venue to hold special events! Would definitely stay at this hotel if Im in San Diego again!

10/02/13 | Link | Rating: 5.0
320. Mada B.
Good deal through priceline, however if the stay was at full price we probably would have been disappointed. Plan on paying an additional $26-28 (I don't remember which) a day for parking.

Gym was very nice, overlooks the ocean with plenty of free weights. Room was OK, nothing special. The amenities were the highlight of the stay: nice pool, top floor bar with view, sports bar, quick breakfast/coffee spot. I would return for the value through priceline but would prefer to try somewhere first.

24/09/11 | Link | Rating: 4.0
321. Jennifer L.
Holy cow the heater/ac in my room was loud.  It sounded like one of those old, inefficient bathroom fans like the one in your Grandma's mobile home from the 70s.
Also, my room smelled a little weird.  Like it used to be a smoking room once upon a time, but isn't now, but still smells kind of stale, like an old hotel room.
I can't fault this particular hotel alone for this next gripe, as it seems to be true of EVERY hotel, but why ask if we have any special requests when we make a reservation if you're not going to do anything about them?
Diet Cokes served on the buffet were expired in 2008 and tasted like watered down soda, yuck.
The shower heads don't have low flow regulators in them?  I mean, the water pressure is great, but it's got to be a gallon a second coming out of there - not very green, guys.
My minibar is gone (wah!) and in its place is a stinky little fridge that people have been keeping their potent leftovers in.
Servers and food have been fantastic.  Appreciate there being hardboiled eggs for sale in the cafe.
It's certainly a decent hotel, but not my favorite.  I think in the last few years it's certainly lost a star in my estimation.

23/01/13 | Link | Rating: 3.0
322. Stephanie R.
Swanky!  Very pretty hotel and got a great deal on priceline.  walkable from the convention center (about 7 minutes?) and the gas lamp.
The walls are a little thin as we were woken up by a chatty neighbor both mornings, but such is life when your in a hotel sometimes.

21/11/11 | Link | Rating: 4.0
323. Bruce K.
$$$$$$$ Ouch... but good location!

01/04/13 | Link | Rating: 4.0
324. C H.
So far, so good...

01/05/13 | Link | Rating: 4.0
325. Kristina K.
So after leaving Sheraton, we came over to the Manchester Grand Hyatt which was a great surprise.  The lobby is absolutely beautiful and makes you feel like you're in a castle!  

Pros:  Compared to the 32 inch TV at the Sheraton that also had crappy signals, we got a 50 inch TV with perfect signals and more channels, we had a king sized bed, beautiful view of the city and marina, comped internet (we had to pay $12 at Sheraton), roomy closets, a fridge, 2 phones, an iHome dock, and an HDMI hookup. We also are going to be getting a complimentary breakfast buffet for 2!

Cons:  The decor wasn't as nice as the Sheraton and neither was the bathroom.  But those can be overlooked if the breakfast is going to be bomb . com tomorrow morning.

Great stay and for just about the same amount of money as the Sheraton - only this one offers so much more.

16/12/10 | Link | Rating: 5.0
326. G C.
Nice location but not worth to stay even with priceline offer.
Self parking fee is $ 26 a day.
Also internet has a fee.....
I stayed on the 17 th floor with a sideview of the ocean.  My room was noisy at night which I didn't notice when I checked in. .. There was a constant humming noise in the room which i couldn't figure out where it was coming from . If my next door neighbour had a noise machine to sleep , then I would say the walls were too thin for this grand hotel...
When I told this to the lady at the reception desk , she said she was sorry ... Thats it !!
Would not stay again.   One nice thing ... Breakfast was excellent for $25.00 .

30/05/13 | Link | Rating: 2.0
327. Joyce L.
Stayed here for 4 nights for my boyfriends work conference.  The hotel lobby was nice and fancy.  However the room wasn't that nice.  The room seemed kind of old.  However it was clean and our room overlooked the ocean which was a big plus.  The only thing that made me mad was the TV in our room.  The sound kept on going from high to low.  Also parking prices suck.  For the whole day it was $24.  Way too pricey.  

Ohh did i mention the beds?  They were nice and comfortable =)

We went to the gym once.  The gym was okay.  The machines seemed old.  I wished the gym had bigger windows and a better view of the outside.

Another plus is that the hotel was 5 minute walking distance to Seaport Village and Gaslamp District.

26/12/10 | Link | Rating: 4.0
328. Dixon S.
Stayed here on our recent trip and having been to San Diego quite a few times and tried many different hotels, this place has to be the tops. Not only is this place right on the bay for the most part, it is huge and awesome. The pool and jacuzzi's, the restaraunts and bars, the service, the rooms and most importantly the views of San Diego and the bay. It is a little pricey comapared to the average hotel, but you get what you pay for, it is centrally located to Sea Port Village, the marina, downtown, the convention center, the Gas Lamp Quarter ... etc, etc. If you have been to San Diego and know how the town is laid out it is easy to understand how this place rocks. We even walked to and from the dinner cruise we did off the grape street pier to the hotel and it was a short, but scenic 15 minutes. You gotta try it at least once in your life.

06/02/12 | Link | Rating: 4.0
329. John M.
In town over Memorial Day weekend, I booked a room on Priceline for a crazy low price & it turned out to be at the Manchester Grand Hyatt. Arriving in town along with the girlfriend on an early Friday morning flight & both of us having eating gargantuan breakfasts soon after, food coma was imminent. I called the front desk for an early check-in hours before the customary time & was thankfully obliged. At the hotel, all of the staff encountered for the entire stay was friendly & professional.

Checking in, I parked the rental car...for a whopping $24/day, ouch. The room itself was the nicest room I've stayed in during any visit to San Diego so far (out of 4 other hotels the last couple years). Looking out the large floor to ceiling windows, the view was beautiful both night & day. One oddity was that there was still a tube television in the room. Every other hotel I've stayed at for quite some time now has had flat-panels. This had no effect, though, as neither the girlfriend nor I had any time or desire to watch TV at all.

With regard to the facilities, Manchester Grand Hyatt is a very large & impressive hotel. The lobby is cavernous, majestic & cathedral-like. The outdoor pool area is vast with numerous chaise lounge chairs for sunning, cabanas, 2 spas & magnificent harbor views. Views are fantastic all around because of the ideal location. A very long & scenic waterfront, Seaport Village & the Gaslamp are all just a short walk away.

A big complaint is that the Manchester Grand Hyatt had the most nickle-and-dime fees of any hotel I've ever stayed at. In addition to the daily parking (which was the highest guest self-parking I've ever paid), there were fees for: Wi-Fi (mysteriously typical for upscale hotels even though it's free at budget hotels/ motels), bottled water in the room ($4.50/ bottle!) & use of the gym ($5/ 24 hours). The gym fee was a first for me. I've used plenty of hotel gyms, but never had to pay an additional fee.

Overall, Manchester Grand Hyatt is very nice hotel in a great location. There are lots of extra fees though, so expect to pay maybe $30-$40/ day more than just the room rate.

14/06/10 | Link | Rating: 4.0
330. Wendy P.
Beautiful rooms with great views. My only complaint is that at 8:30 we were looking for a place for dinner--and as I'd seen numerous advertisements for restaurants around the lobby, I assumed this would not be a problem--and were told that the only place that was open on a Wednesday night at 8:30 was the lobby bar that served a very limited selection of poorly prepared food. Also, insanely over priced. Unfortunately, Seaport Village is nearby. but full of really sucky restaurants and the gaslamp was too far to walk--for us anyway. So despite listing a sports bar and seafood restaurant on their site, these places must have very limited hours.

03/04/13 | Link | Rating: 4.0
331. L M.
My husband and I bought a Living Social last month as a treat for our 30th Birthdays.  He had never been to San Diego even though we've lived in LA for four years now.  I have to say it was a wonderful experience at the Grand Hyatt.  We were only staying two nights and knew we were going to a baseball game and the zoo so we decided to head down early and see if we could use the pool until check-in.  The young girl at the desk was so nice and welcoming and let us check in 2 hours early for our room so we could lounge before dinner and the baseball game.  She asked if we were there for a special occasion and when I told her she had complimentary champagne and chocolates sent to our room!  We had a great stay and then the night before leaving I wanted more hot tub time (the pool could have been heated a little more since the weather was kind of chilly) and they said we could check out 2 hours late the next morning free of charge although I offered to pay to stay later.  Lastly, in the elevator to check out the last morning there was a hotel manager with us and he asked how everything was, where we were from, etc.  It was just really nice.  Best of all we were never treated like "Living Social people" ie: looked down upon, which has been my experience at other places I've bought deals for.

The only strange part of our stay (other than the cold pool) was the privacy in the newly remodeled guest room.  The door to the bathroom is just a sliding door with no lock and there is no fan in there for noise control.  I was with my husband of many years so it wasn't a big deal but if you are staying with a friend it might be weird.  Also, the lighting in the vanity was very strange.  It gave our eyes a halo-ed vampire look and made it nearly impossible for make-up application.  I used a travel mirror in the bedroom part instead.

Overall, beautiful hotel, great location, great staff.  I highly recommend.

17/06/13 | Link | Rating: 5.0
332. Keith Q.
Great hotel, friendly staff.  Nice rooms and views.  Place does not have a full fledged restaurant inside the hotel.  Parking is a bit pricey considering the cost of the rooms.

Also, don't bother paying extra for a hypo-allergenic room.  We made that mistake and the only difference was a generic air filter sitting in the corner.

15/07/12 | Link | Rating: 3.0
333. Soha H.
We had an excellent stay here during our recent visit to San Diego, the hotel had everything we were looking for: A great location overlooking the charming seaport village and minutes away from famous San Diego attractions, elegant and comfortable rooms with amazing view of both the bay and the city, great restaurants, and helpful staff.
I can see that several yelpers say they booked through priceline but I have to admit I'm not a big fan of the concept. I like to be able to choose which hotel I stay in and what type of room I get, but I also like a good bargain!
That's why I was happy to find a special offer on the hotel website that gives 10% discount plus free breakfast buffet for AAA members.
The offer worked perfectly for us, the room was exactly as described and the breakfast was delicious! In fact, although it was not as extravagant, I liked it as much as I liked the ones at the Wynn & at the Langham.
My only disappointment was that when I asked our waitress about the name of the delicious berries filled pastry that everyone seemed to love, she said it was the fruit strudel and told me that if I left my email -which I skeptically did- the chef will send me the recipe.. three weeks have passed and I still haven't received the recipe!
In addition to breakfast at Lael's, we also had a quick bite at Redfield's and it was surprisingly delicious.
I can confidently say that whenever we plan to visit San diego -which we probably will since we have all these annual passes- our first choice will be Manchester Grand.. but they better email me this recipe or I might change my mind :)

11/01/12 | Link | Rating: 5.0
334. Brian K.
This hotel was exactly what we thought it would be.  Were accommodating when we asked for a room on a high floor, away from the elevators. In a good area.  Concierge and bellhops gave us good suggestions of where to go, got us a car on short notice, etc.  One downside is that we had to call three times for some small items delivered to our room from housekeeping.  After asking for a late checkout, they gave us an extra half hour until we mentioned the poor delivery service.  They then reluctantly let us check out two hours later, after receiving approval from a manager.

25/09/13 | Link | Rating: 4.0
335. Beth W.
A solid 4 stars, with half a star being comprised of pure nostalgia.

Hyatt Manchester has always been a go-to hotel for my hubs and I - from brunch at Lael's, several dinners with the family at Sally's Seafood on the Water, massages with the girls at Kin Spa, sunset cocktails at Top of the Hyatt, partying poolside in the summer, business conventions, occasional staycations, to our most recent stay for NYE while attending the Big Night San Diego Gala. We have many great memories associated with the hotel and hope to create more in the future.

This hotel definitely has a way of beckoning travelers and locals alike across its threshold and once you enter, it surely does impress. The grand entrance is simply beautiful with its inlaid marble floors, William and Mary style front desk area, vaulted ceilings and massive Rococo-like paintings that are reminiscent of Fragonard's "The Swing." This theme resonates throughout the hotel's grounds.

I could easily see anyone saying "Wow, wouldn't it be fabulous to stay here?" Yes, of course it is! However, once you reach your room you realize that the hotel just pulled a bait-and-switch on you. The rooms are small, the decor is dated, the furniture is obviously worn and the cleanliness is inconsistent. However, the beds are comfortable, the views are amazing, the iHome clock is convenient and I love that you can open the windows (even if it is only about 6 inches).

As far as the rooms are concerned, you get less than you pay for but the rest of the hotel and its location makes up for it. I must remember that the Harbor tower was built in 1992 and the Seaport tower in 2003 but essentially, the rooms are in dire need of renovations. Right now, the rooms in the Harbor Tower feel like rooms at the Holiday Inn circa 1985 so if you can, stay in the Seaport Tower. It's MUCH better. Doug Manchester sold the hotel last summer, so maybe the new owners will take heed and bring the rooms up to par with the more modern hotels. After that, I will have no complaints.

Service has always been good and parking is always plentiful. If you do not plan on staying overnight and are just popping in to one of the hotel's restaurants or Top of the Hyatt, parking is free with validation.

I may think twice about staying overnight again, since there are hotels at the same price point that have far better rooms, but I will definitely continue to enjoy Hyatt Manchester's restaurants, spa and other amenities.

05/01/12 | Link | Rating: 4.0
336. Tom C.
We were at the Nerium Convention at the Manchester Grand Hyatt  located in beautiful San Diego and had a fabulous stay at the hotel!

The remodeled rooms were beautifully done and the service was wonderful!  The service people from the bellman, front desk, concierge, to room service were friendly and extremely helpful!  And considering there was a huge convention going on, everyone was courteous and professional.

The location was GREAT, being in walking distance to a lot of local sights, shops and restaurants.

Unfortunately, I was busy with the convention and did not have ANY extra time to explore and enjoy anything outside of this business trip.  I was in and out of San Diego in 4 days...BUMMER!  :^(

The last time I was there was 20 years ago and from what I remember, San Diego has really changed, and for the better!  Especially the area where we were at!

You can bet that I will return real soon for maybe a LONG weekend just to relax, take in the sights and I DEFINITELY will be staying at the Manchester Grand Hyatt!!!!!

11/07/12 | Link | Rating: 5.0
337. M A.
Just a goregous hotel and top notch service!  The view was just amazing! Management really cares about their customers and will do everything to make things right!  Will return!

29/11/12 | Link | Rating: 5.0
338. Bailey R.
Stayed here for five days in late-April/early-May. My room was wonderful with a great water view. I was there during a warm streak, but I found the temp. controls in the room a little hard to control. Each night the temp readjusted itself and I never got the room as cold as I wanted. I spent some time at the pool and I was a bit bummed to learn that I was there before the pool officially opened (which was about a week later). They have such a nice pool and location, I just wish there was a small bar to get some snacks and drinks instead of having to go inside. My trip was for a conference hosted in the hotel. I would say that the break-out conference rooms were a little far away from each other and hard to navigate. In addition, I know this was a conference choice, but there was no wifi in any conference rooms which made it very difficult to check in on work activities from time to time. On the plus side, I loved the location, the view and the proximity to everything. The hotel staff was very nice and friendly. The staff was always willing to give advice on food, shopping, etc. If I'm ever back in the area, I'll stay here again.

05/06/14 | Link | Rating: 4.0
339. Clayton B.
Never stayed here but the view from the top of building in the lounge is unbeatable. Go here even if you don't plan in staying at the hotel. You don't have to buy anything at the lounge and you don't have to pay to get in but I'm sure they would ask that you respect the patrons there and it won't be that big of a deal.

09/03/12 | Link | Rating: 5.0
340. Richard C.
what can I say.  This is one of my most favorite Hyatt's.  Soaring lobby, great staff, beautiful rooms.  This stay had a great Kin room on the 27th floor corner - views of Coronado, the Ocean, marina, downtown San Diego.  I don't want to leave the room.

Rooms are quiet and roomy.  Beds are very comfortable. I am able to use the Regency Club which makes the stay even better.

01/06/12 | Link | Rating: 5.0
341. Angela T.
Thanks Angela H & Rob P for making me feel worse about our "deal" on Expedia. Granted this was booked last minute and for NYE weekend, but dang, you guys got a great deal! $70 bucks a night? Try $270! Oh well. Anyways, I can see why this is called the "Grand" Hyatt, this place was HUGE! The lobby was impressive, very classy and fancy. The lobby bar was nice, piano player and a lounge singer. Our first night we were on the 20th floor, at the end of the hallway next to the ice machine, ok whatever, but it became very clear how thin the walls were, I heard every piece of ice getting dropped into the bucket. Then around 11p our neighbors came home, it was 2 fellas having a lovers quarrel, again, walls were very thin, we heard every word, now it didn't last too long (we joked that if it was a man and a woman that they'd be fighting all night) anywho, we asked to be moved to another room the next night as the ice machine and lovers fight was too much, they changed our rooms no questions asked, which was cool. Well we were moved to the 28th floor. From both rooms, the views were stunning, you could see clear down San Diego Bay, over to Coronado, Seaport Village, downtown etc. You can't beat the view. Problem was (both nights) all we heard all night was the dinging of the trolley, all night. And horns honking. All night. We couldn't figure it out if it was taxis or what. The rooms themselves were decent, small, around 300 sq ft, bed and pillows were comfy, but the tub/shower wasn't draining. It's gross to stand in dirty water while you're showering. $13 a night for Wi-Fi, if you join their club, they will knock off the charge for you. You really can't beat the location, but the noisy nights made this somewhere I wouldn't stay again. Too many other hotels in the area for this kinda price.

14/01/13 | Link | Rating: 3.0
342. Happy In LN H.
I attended a conference and stayed at this property over the weekend. The location is great - right across the street from the Green Line, next door to Seaport Village and the Convention Center and an easy walk to the Gaslamp Quarter. The hotel is very very nice - clean, nice decor, great amenities. It was very crowded at registration when I arrived but the long line moved very quickly. Basal was the first one to help me and he couldn't have been nicer. The room was gorgeous - 38th floor with a spectacular view. I needed a sewing kit and it was at my door in a flash, delivered by a very nice and friendly man named Manuel. When I realized my room didn't have a dryer, he was right back in a flash to deliver it. The towels smelled great and were soft [I am noticing that this is not a priority at some hotels anymore]. I stay at a lot of nice hotels during the year - mostly for business and mostly not of my own choosing - but this was the best! Thank You Grand Hyatt Manchester!

23/07/14 | Link | Rating: 5.0
343. Mike V.
By far one of my favorite hotels that I've stayed at in San Diego.

The service is exceptional. The rooms were huge and the views of the harbor and the pool were gorgeous.

The pool is excellent, the service there is as timely as it is attractive, and the music (best of the 80's) was actually loved by everyone (I'll admit, we even took a few notes for when we hit up iTunes later).

Free WiFi was a plus.

as was the bed. Sure, we don't sleep more than 5 hours a night, but those 5 hours seemed endless. (I buy the Marriott pillows for my own bed BTW).

Important tips:

(1) the sun may not hit the whole pool deck by 10 am, but it hits a large part of it. be there quick.

(2) there are plugs hidden along the rails so bring your portable DVD player, ipod, or cell charger with you.

(3) parking would normally have me knock these guys down a star....BUT they are totally chill with your friends leaving the car in valet for a short while while they come out to the pool to drag you away to a pre-wedding party.... AND there is a lot of street parking just across Harbor Blvd. on your way into the Gaslamp.

(4) stay in the tower with the rooftop bar. it's the one on the left as you walk into the lobby. better views, better access. just don't get a room on the lower-mid floors.

21/09/10 | Link | Rating: 5.0
344. Dina V.
Booked through Scoutmob and got an amazing room rate but was really nervous when we got this hotel after we read the reviews. Our experience though was nothing short of spectacular.

Ingrid at the front desk was wonderful.  She was very accommodating when I told her we were there for our 17th wedding anniversary and asked for an upgrade.  At an extra $30 a night, the extra cost was worth it to get a higher room as well as a renovated room (Harbor Tower). They must not have been busy as this request was easily granted.

We did not need bellhop service, but we did rent bikes from the guys out front and they were so friendly...treating us like we were family and their only customers that day.

We always choose to opt out of housekeeping so I can not speak about that but I will say they did not bother us about it either.

Parking is a little pricy but so is everything else in the area. Location can not be beat as shopping and restaurants are plentiful. Walked easily to Little Italy (about a mile) and to Horton Plaza and the GasLamp District.  Caught the ferry to Coronado and took the bikes around the island and hung out at the Hotel Del for several hours.

We did make a rookie mistake and left our ipad in the hotel room.  We realized our mistake when we arrived home and contacted security right away.  They shipped it out Monday (at our cost of course) and we had it back on Tuesday.

Would definitely stay here again.

29/08/12 | Link | Rating: 5.0
345. Christine G.
This was my second stay at this Hyatt, and there are certainly a few things that I really enjoy about it.  For one, the location is awesome - it offers convenient access to the convention center, Seaport Village, the Gas Lamp District, and the airport.  The lobby has soaringly high ceilings and charming, extraordinarily tall pastoral paintings.  The Grand Lobby bar is a cozy place to hang out and offers the perfect vantage point for people-watching.  All of the staff members I interacted with were extremely nice.

The fitness center is in good shape, with ample free weights and weight machines as well as cardio machines.  The cardio machines all face the windows overlooking the water, so you get a spectacular view while you work out.

My quibbles:  ventilation in my room wasn't optimal.  The steam from the shower isn't sucked out very well, and effectively converts the bathroom to a steam room.  This becomes mildly annoying when you're trying to put your make-up on and do your hair, since  the mirror fogs up like crazy.  

The flat panel TV in the room is a really nice Samsung.  Too bad the cable channel selection is so limited.

Previous reviewers are right.  The hotel could probably do with an update in within the next couple of years.  It's starting to show some wear and tear in places.  Overall, though, it's an above-average place to stay.

Since I was on a business trip, I didn't have to worry about the price, but I imagine that this would be a limiting factor for a lot of people.  If you can find a good deal, I imagine it would make a nice home-base for a San Diego get away.

30/01/12 | Link | Rating: 4.0
346. Jennifer H.
I stayed at the MGH just before the 4th of July for a conference.  I have stayed at this hotel one other time several years ago for a conference.  Since my first stay, the hotel has undergone a significant remodel and I was very happy to have had a renovated room on this trip with a fabulous view of the harbor and the USS Midway.  I have not slept well since returning home simply because my own pillows are not nearly as comfortable as the ones at the MGH.  I actually think I am going to buy the Hyatt pillows so I can get to sleep.  Here are the many superlatives that I experienced during this stay:

- Great location - super convenient to Gas Lamp, the USS Midway, Seaport Village and even Horton Plaza, not to mention there is a wonderful Coffee Bean and Tea Leaf store within a few blocks of the hotel (near the US Courthouse), but that's the subject of another review.

- Modern, up-to-date room with a HUGE television and plenty of conveniently located electrical outlets.  My only nit is that there could be more TV stations, especially History Channel and A&E, though I was pleasantly surprised to see Nat Geo among the offerings and I happily watched the news stations and the Travel Channel a lot.

- Refrigerator in the room.  This is always a plus for me as I visit the Ralph's a few blocks away to get waters and other treats as soon as I get in town.

- Very spacious room with a large work area and a nice sitting area near the window where I could enjoy the view.

- Decent sized bathroom with a lot of counter space and a good shower.

- Very friendly, helpful staff.  I would gladly have paid for wireless internet access during my stay given that I was being reimbursed by my employer for expenses and I was using it to keep up on email, but when I went to the front desk to ask about a problem I was having connecting to the Internet, the staff gave me a voucher for free wireless access during my entire stay.  The problem ended up being my iPad and not the hotel's wireless connection, though the signal diminishes significantly the further away from the elevator bank the room is and I had to position my iPad "just so" in order to get a decent signal.

- Meeting rooms and conference areas were well-appointed and comfortable.

- The pool area certainly looked nice.  I wanted to work on my presentation out by the pool one afternoon but it was closed for a special event that evening, so guests were being directed to the spa pool.  Unfortunately, every chair was taken so I had to go back to my room to work.  I can't really complain though, because it was my organization that was having the special event by the main pool.

Overall, I had a great experience at the MGH and would stay there again, conference or not.

12/07/13 | Link | Rating: 5.0
347. Samantha G.
**3.5 stars

Stayed for 2 nights at this hotel. Came into town for the Ravens/Chargers game in December.

The hotel looked fabulous decorated for the holidays. There was even a gingerbread village, complete with a gingerbread replica of the Manchester.

The hotel is HUGE and in a great location. Walking distance to the heart of the Gaslamp District.

Everyone who worked at the hotel was wonderfully nice. They put us up on a high floor with a view. My boy and I were very pleased with the state of the room.

The only complaint about the room was that the walls were scary thin. Really, really thin. We could hear conversations that he families in rooms flanking ours were having. No joke. Entire conversations.

Visited the top floor bar to see the view, which was fabulous. The drinks weren't very good. They were also very expensive, which was a bummer. After finding a seat at a table, we decided to ditch the place and just go back to the room. I didn't even finish my drink. Sorry, bartender. You seemed so high on it, but your ingredients aren't actually that great.

There was a fridge in the room that we utilized, and the bartender from one of the downstairs bar was helpful in giving us some utensils to take to our room.

When it came time to get to Qualcomm, the train station was RIGHT across the street from the hotel. Very convenient.

If you want a huge hotel in a good area, this is for you. The lobby is magnificent and elegant. The rooms (minus the thin walls) are well appointed. Views from high floors are fabulous in the morning and even better at night.

All in all, I'd stay again.

Oh. Remember to bring extra cash for parking. It adds up quickly.

13/02/12 | Link | Rating: 3.0
348. Aaron F.
Update: The manager's comment below this review is not accurate. They eventually gave us a free night, not 1.5 nights and additional $75. The bigger problem is that they only gave us the credit we were due after we escalated to Hyatt corporate. The front desk never apologized, and we were never even able to speak directly with a manager despite multiple requests. If they apologized and offered the night on a cot for free from the start, this review would be very different, but instead they tried to claim we were getting a great deal sleeping on a cot for $200. Anyone with a hotel management degree knows how much was wrong with this experience. This is not a 4-star hotel.

--------

Update: The front desk did not apologize, and finally offered a $75 credit, saying it was a great deal. After escalating it to Hyatt corporate, and pointing out they were violating Hyatt's "Reservation Guarantee", they refunded the whole night. So I have faith in the Hyatt brand again, but not this particular hotel. I am still shocked they tried to get away with this.

---------

Beware - they won't honor your reservation, and will still charge you full price.

My fiance booked a room for a conference. She booked 2 months in advance and paid top dollar. When she showed up at 11PM, they didn't have a room for her. They put her in a cot in the hospitality suite. When she complained about paying so much and not getting to sleep in a real bed, in a real hotel room, they would only offer a free breakfast.

When you travel, you pay for reliability and trust. I trusted a loved one to the Hyatt brand and they treated her like garbage. I have lost all respect for the Hyatt brand, and hope you will avoid this hotel in protest of the way they treated my fiance. No paying customer should be treated like this.

Shame on you, Hyatt. If you get bumped from a flight, you are entitled to a credit. Apparently if you get bumped from a hotel, you get the honor of sleeping on a cot at full price, with a measly breakfast. It's as if an airline put you in the luggage bin and apologized with an extra bag of peanuts.

17/11/11 | Link | Rating: 1.0
349. Damon O.
Don't be wow'ed by the grand courtyard or lobby, if you stay in one of the Hyatt Manchester's 1,600 rooms and you will be treated as just one of many many guests. If you desire good service for your dollar, stay elsewhere. Corporate clients, you can do a lot better for your staff, do them a favor and check other options.

Smelly room (pipes), noise from thin walls and passing trains, unhelpful staff... In short the Manchester doesn't deserve 5 hotel stars and only gets 2 Yelp! stars for good location and they cover the hotel basics.

17/06/12 | Link | Rating: 2.0
350. Vicki V.
Celebrated Kathy T.'s bday here with a large group of friends. The lobby was so grand. The prices were awesome. The room was cozy. We had an excellent view of the water and I was really surprised our windows opened just a crack. Isn't that dangerous?! Any way, we didn't have time for the pools, but they did look lovely. The only neg of this place was the parking fees (i think it was 25 self, and 35 for valet?) OH and the super speedy elevators (buzzing+feeling weightless=blechhh).
If you're lucky, you can score street parking on Sundays for free.

04/10/10 | Link | Rating: 4.0
351. Jessica B.
This place is a GREAT value for the price. Pay the extra $20 to upgrade to a premium view- totally worth it. All of the rooms have been updated to a very contemporary feel. Great location, great service, amenities- couldn't have asked for more! And the lobby is GORGEOUS. You feel like you're in a Ritz or Four Seasons. Will definitely stay here again next time we come to San Diego.

08/06/13 | Link | Rating: 5.0
352. Wanugee N.
This Hotel has a great location in San Diego. It's at the edge of the water where the Naval Carriers rest, the Seaport Village shopping is right out the back door, it is next to the San DIego Convention Center, and the lively Gas Lamp Quarter is a block away.

The hotel has 2 separate towers, both about 33 stories with 750+ rooms, separated by the regal main lobby, with its large horizontal atrium and marbled floors, more reminiscent of a European Cathedral than an American hotel.  

There is a large ballroom directly behind the check in desks for events. The check-in staff are mostly young, and many in my groups reservations were mixed up a bit. Each time there was a request to change the bookings, the staff would have to go to a back office, almost like a car dealership, to work it out before re-emerging with an answer.

At the base of each tower are separate amenities, like restaurants, bars, seating areas. One lounge has a pool table.

The rooms are average for hotels in this category, although there are no luxury type items, like bathrobes in the room. They are average in size, too.

This hotel was built on old Naval property by the Manchester Financial Group, getting $230 million in funding back in 2001 to anchor the San Diego Convention Center complex, with the Marriott Hotel on the other side. Papa Doug Manchester is the head of the Financial and Development Group.

The hotel has had international dignitaries stay here, and their are photos depicting this on the walls. The hotel was hit hard by the current recession, but they dropped their rates and aggressively booked sweetheart deals for convention groups. This hotel is easily over $200 a night, although I got a group convention rate of $189.

Controversy in the Gay community surrounds this hotel and developer Doug Manchester. He donated $125k to the Proposition 8 funding, stating his philanthropy investments are diverse, but that marriage is between a man and a woman. The Marriott Hotel isn't much of a choice either if you are pro Gay rights, since the Marriott Family helped fund a lot of the Prop 8 efforts to get it passed.

I have to come here next year for an event, but I think I will stay at the nearby Embassy Suites instead. You figure with Paris and Nikki Hilton and their Hollywood entourage, how conservative can that family be to oppose Gay equality?

11/04/10 | Link | Rating: 3.0
353. Mark P.
A true jewel of San Diego located in beautiful Seaport Village right on the water. The wife and I spent our anniversary weekend here and loved every second of it. The suite we had was great the two joining rooms made for ample room and enough of a change of pace since we did spend a good amount of time in the room. The service was great from the front desk to the concierge to the room service attendants everything was top notch.

Be sure to bring a swimming suit to enjoy the pool! The family pool had much more activity and (honestly) attractive people sunning themselves. And the adult pool that only had action on the hot tub. But if you are here in the warmer months then some night swimming is a must.

And go to the top of the hotel, they have a bar, lounge area that you can have a nice drink and get some great views of SD. We went here during the day (opens at 3 I think it was) so it was much more laid back. We never did make it up there at night so no idea if it turned into more of a club. But dress nice here please... its not required but it is in good taste.

Sally's Seafood restaurant is located just outside facing the water and is truly a treat... a expensive treat but well worth it.  It has its own page here on Yelp so I will save the 5 star review for that page. But you can charge this to the room which was a nice treat.

30/07/11 | Link | Rating: 5.0
354. Mika D.
Stayed here and I wasn't impressed with the accomodations. I took advantage of a 'hotel' sale online so I figured we could try out this hotel I am a Hyatt Gold member and I wasn't entirely satisfied with my stay. Although the views of the harbor, Coronado Bridge were somewhat breathtaking. It was meh for me.

They should really start renovating their hotel suites and upgrade the shower hardware. There was a loud noise coming from the air ducts and through the walls on the morning of our check out and waking up to those types of sounds in the early morning were not the business. In addition, every time we used the shower, the knob was so loose that it would turn slowly turn itself and the temperature of the water would raise from warm to HOT. Sigh. Sad to say, I will not be booking a room here when I visit San Diego.

30/03/12 | Link | Rating: 2.0
355. Allyson S.
One of the best hotels I've ever stayed at. Don't forget to ask about the adult pool. There's a lot less wind there :) :)

24/07/13 | Link | Rating: 5.0
356. Danny S.
I go to this hotel when in San Diego, mostly because I'm an elite member of Hyatt Gold Passport program. Last time, got a free upgrade to their massive Grand Suite on the 31st floor, which has amazing views of the bay, the airport, etc.

I like the location when going to conventions, and its not far from Gas Lamp or Coronado either.

Usually can find decent prices if you book in advance, unless there is a mega convention going on. Staff is always friendly and although its a huge hotel, well kept and rooms are clean.

11/07/12 | Link | Rating: 3.0
357. Ashraf C.
Great hotel. Definitely feels like you are in a 5 star location, with great views of the bay, city, and uss midway!

We stayed 4 nights and every staff member we met was friendly and courteous. Very accessible location to the airport, downtown, gaslamp area. You can walk to a ton of different places from this hotel.

We got a great rate too from hotels.com . Defenitely got our bang for the buck staying here! Will definitely stay again if we are in SD.

13/07/12 | Link | Rating: 5.0
358. Edrienne G.
My boyfriend and I stayed here this past weekend, and loved it. We got a good deal from Expedia, which allowed us a free upgrade to a view with a room of the harbor (which was beautiful)!!
The hotel, without a deal, is rather pricey, but you're basically paying for the view of downtown San Diego, seaport village (which is right Below the hotel) and the location of the hotel. You are less than a mile from the gaslamp district and the Horton plaza. However, I would not recommend walking there bc the blocks are really long.
I have no complaints about the hotel; the staff was friendly, the hotel is gorgeous, and the rooms are nice and modern. The only thing I warn you all of is that parking is $26 a night, which is pricey, and the hotel charges $13 for wifi. (Kind of ridiculous, if you ask me, since most hotels nowadays have free wifi). Those are the only things you should take in consideration. Other than that, I enjoyed my stay here.

18/06/13 | Link | Rating: 4.0
359. Steve K.
It's a nice hotel, but the service is not great.  I'm here right now.  It took us a long time to get checked in because what we were told about the rooms was not accurate.  We got here early, but only 3 of our 5 rooms were ready.  The said they would text us when the others were ready.  That never happened.  It then took us almost an hour to check into the other 2 rooms when we finally asked if they were ready.

For a Grand Hyatt, it kinda runs like an average motel.  $36 a night for valet parking, $10 for internet.  Come on......

Note that many of the reviews you see here are from people who got the rooms on Priceline.  That's because the hotel must not ever be full.

Hopefully, our stay will improve, but the 1st few hours have been disappointing at best.

23/12/11 | Link | Rating: 2.0
360. Cheryl H.
I was here for a 3 day conference and was wowed on many levels by this wonderful hotel.  Upon arrival the valet/bell service was outstanding, taking care of every need and treating you like royalty.  Special kudos to Joel!  Next, although the conference began at 8:00 a.m. and check-in wasn't until 4:00 p.m., Vincent, at the front desk jumped through hoops to get us an early checkin!  His professional, friendly manner was a joy!  Then, our housekeeper for our stay, Elvira, was unbelievably wonderful, kind, thorough and professional.  Please give her a bonus!  Overall the entire staff at the Manchester Grand Hyatt is perhaps the best I have ever encountered!  The rooms, the lobby, the views, everything is extraordinary.... except.... we had a corner room with gorgeous views but the windows were so dirty it looked like they hadn't been washed in months!  I took a wash cloth and reached out the open window as far as I could to wash about a third of one window so we could see out and clearly see the spectacular view.  Note to management:  please wash the windows, if you didn't have such a stellar staff I would have knocked a couple of stars off for this egregious omission of cleanliness, (they saved your behind).  If you're coming to San Diego, The Manchester is located in a wonderful area, is a beautiful hotel with all of the bells and whistles, and a staff that is truly the best of the best!

29/01/14 | Link | Rating: 5.0
361. Clara S.
Stayed here during ComicCon 2012. Great location to the convention center, about a 5-7 minute walk. The room (2 double queens) was a spacious size and overlooked the water. The room was always clean, the bathroom was spacious and well layed out. The gym was nice to have (in the spare time I wasn't waiting in line at ComicCon).It was realitvely quite, until the crazy people next door came back at midnight and were giggling uncontrollably, my sister says they were probably Dr. Who fans (can you tell she's not?!).

Location was great and staff was friendly, I would definitely come back.

22/08/12 | Link | Rating: 4.0
362. Banu K.
This review was written on April 25th, 2010. I'm trying to update all my reviews to one site, Yelp, which I love!

We spent the night in Downtown San Diego, as my son's only birthday wish was to enjoy a hotel night. (We first choose an uppity boutique hotel (Se Hotel), because they were amazingly offering a great deal. We called to confirm our double bed (family of 4), and they flat out refused, and even after talking to the manager, they recommended we cancel our reservations!) .

What a good thng though, because we then proceeded to book at the Manchester Hyatt, a hotel where I have taken family for drinks at the top of the hotel (gorgeous views), but never stayed at.

The rooms were clean. We stayed in the newer of the two towers, so I don't know if the previous reviewer's who had outdated rooms were in the older of the towers or not. Our room was pretty modern, and nice. Beds were a little soft, but very plush and overall comfortable.

We loved eating lunch at the Redfield's Sports Bar. Even though my daughter accidentally spilled (and broke!) a glass, they were were nice and smiling the whole way. We sat in the Grand Lobby Bar and had some drinks before dinner, and the kids played Go Fish. Service was great. We walked to Gaslamp for dinner. We had breakfast the next morning at Lael's, and they had a wonderful buffet, with an omlette bar.

Overall, wonderful experience, and the kids loved it. Would do it again at the same place!

09/01/11 | Link | Rating: 5.0
363. Sokey L.
When you enter the Manchester Grand Hyatt, the lobby takes your breath away. High, vaulted ceiling, gorgeous Renaissance art, and shiny marbled floors. It was designed to impress and it does so effortlessly.

However, this is where most of the superlatives end. The Manchester Grand Hyatt is a very average hotel.

When I checked in, the clerk was very new and inexperienced. He was young and didn't understand polite etiquette. We found that they were out of queen bedrooms, so we had settle for room with two doubles, even though it was just the bf and I. The room was very run-of-the-mill. The shower facet was rusty and wouldn't turn on, so I had to wait an hour before a technician came.

Overall, it was just A-Ok. I wanted to plan a budget friendly getaway to San Diego with the bf and, in a nutshell, you get what you pay for.

13/12/11 | Link | Rating: 3.0
364. Breck O.
Great locations and great views from the hotel rooms. The rooms themselves look like they were old and recently redecorated (not renovated exactly). Parking structure is hideous and unnecessarily cramped and small and slow elevators. The elevators in the hotel itself are slow too. Overall it's decent but disappointing and overpriced

02/01/14 | Link | Rating: 3.0
365. Max J.
First clue you are in a good hotel - how long do you wait for any elevator? Well, this place has great elevators! The room was clean, the view was excellent. Everybody was friendly even though it was hectic New Year's eve. Valet parking was easy and the bell desk got our bags to our room in just a few minutes. We even forgot an item in our car and they quickly retrieved it for us without batting an eyelash!

We wii be back next time we need a place to stay in Down Town San Diego.

06/02/12 | Link | Rating: 4.0
366. Shane M. M.
I was hoping that there would be more to the rooms for the cost. The hotel is beautiful though. Redfields Sports Bar is a great atmosphere, but the food was ...subpar. I won't visit again.
Also, they strangely don't have the Pac12 Network!? You'd think that you'd be able to catch your favorite Pac12 teams, but nope! I would rate Redfields a 2.5 for food, but a 4 for atmosphere.

07/10/12 | Link | Rating: 4.0
367. Anne C.
The rooms were just like any other typical Hyatt hotel rooms.  

Their facility, lobby, and service on the other hand was SUPERB!!!  We walked in the lobby and I thought I walked into Las Vegas MGM Grand.  

They've got a great activities area that you could play ping pong right next to their pool and jacuzzi.  

Service was impeccable as well.  We had 4 people in our room and obviously, the bathroom amenities would not be enough.  We asked for 4 of everything, and they delivered right away without any hesitation.

17/08/10 | Link | Rating: 4.0
368. Esther Y.
I didn't actually stay here, but I spent 3 days going to a conference here.

PARKING
Don't park here for conferences. It's like $28/day or something, which could be cut down to $15 but it seems arbitrary. I'd recommend parking at the Convention Center, just a couple blocks away, which is $10/day.

FACILITIES
Upon walking into the Hyatt, you are greeted by a lobby with high vaulted ceilings (at least 3 stories?) and beautiful paintings. It feels really...majestic. The staff are friendly and will help you find anything you need. I quickly found the bathrooms, which are nice and clean, and the escalators, elevators, and ballrooms. It was a bit confusing at first to get the elevators straight for the 2 elevators and I wish there were more stores, but there seem to be a bunch of new stores opening soon.

VIEW
Since I wasn't actually staying at the Hyatt, I made it a point to go up to the highest floor possible. Well, Top of the Hyatt, a restaurant/bar at the 40th floor in the Harbor Tower, only opens at 3 PM everyday, so it was inconvenient for me to go. I ended up going to the 39th floor around noon one day and it was absolutely gorgeous. Wide angle view of Coronado Bridge and the boat parking lot. Stunning...the people staying in those suites must be baller.

LOCATION
Excellent location, you can walk out the back door of the Harbor Tower and walk right into Seaport Village, the very end of it. Makes for taking really nice beautiful walks out by the water and being able to go browse the cute souvenir/tourist shops inside the Village. Also located close (as in walking distance) to the Convention Center and the rest of downtown, such as Westfield's Horton Plaza. You can also take the trolley around.

FOOD
This was my absolute favorite thing. Of course, I'm a Yelper! We had breakfast, lunch, and dinner catered every day for our conference, and the food was amazing. It was like eating gourmet buffets everyday. Breakfast was simple, eggs, potatoes, bacon, fresh fruits, muffins and pastries, variety of juices, etc, but so delicious. The little individualized ketchup bottles are adorable. Lunch was sandwiches one day with delicious salad mix and desserts (pumpkin cake, strawberry cheesecake, and maple pecan tart) with the best butternut squash soup ever, and another day it was things like lasagna and bread and cannolis and espresso panna cotta, another great salad, and minestrone soup. Dinners were the most impressive. Unlimited rare/med-rare prime rib? Can I come everyday? We also had street tacos with the most delicious beef fajitas and guacamole, onion rings, a variety of delicious appetizers of which a very crabby crabcake was my favorite with seared ahi tuna on a bed of cubed watermelon a close second, 3 types of delicious pastas to choose from, lamb meatballs, carved turkey, and more. My stomach is grumbling as I type this.

Hyatt also has a great and very active Twitter account. I'm impressed! Highly recommended hotel, at the very least for conferences, and I'm sure I'd recommend the stay here too if I had stayed here!

29/02/12 | Link | Rating: 5.0
369. Crissy S.
I was impressed of the cleaniness of the room, especially checked in on the Sunday Comic Con fans checked out!  The hotel is conveniently located, within walking distance of Gaslamp, Seaport Village, downtown.  Our view of the USS Midway & the Coronado Bridge was really nice, especially in the evening.  My teenager & adult kids really like this place & will definitely stay here again.  Oh & their breakfast buffet at Lael's was really worth it!!  Thank you so much Mary, at the Front desk, for your hospitality & proposing the suite.  It was perfect!

02/08/13 | Link | Rating: 4.0
370. Steve V.
Had a blast at this place. Could stay here forever! We had a standard room in the Seaport (North) tower and it was nicely decorated with all of the amenities. A chair to sit in, a 50" flat screen TV, large bathroom, etc. The hotel itself has an awesome pool area with fire pits and great views of Coronado. There are also tennis courts, shuffleboard, and ping pong tables.

My wife had a chance to go to the spa and said it was top notch. Parking is $24 per day but is expected in this area of town. There are two bar areas at either end of the grand lobby and one is a big restaurant. The staff was friendly and I would certainly stay here again!

14/01/11 | Link | Rating: 5.0
371. Georgie M.
Do not stay here unless you enjoy listening to freight train horns and R/R crossing bells all night long -- every 45 minutes or so.  Or if you do need to stay here, request a room in the Seaport Tower as my friend Scott D suggests.

I am a Gold Passport, former Diamond Club member and this is probably one of the worst Hyatts I have every stayed in.  It is also a Grand Hyatt, with most rooms at $350 a night, so you would expect more.  But with the exception of their Grand entrance, most of the rooms are in need of a massive updating.

We had a 27" analog TV and a bath scale with mold and rust on it.  BTW the room walls are paper thin (3/8" sheet rock).  I cannot tell you how much we enjoyed listening to our neighbors talk all night.  

At one point I said "God bless you" when they sneezed and they said "thank you."  Sadly, this is a true story and not an exaggeration.

I do not enjoy writing One or Two Star reviews, particularly to Hyatts which are normally always Four or Five Stars destinations.  

The Staff and Front Desk was great! But they cannot change the dry walls, the interior wall insulation or the thickness of the window glass.  It's a shame.

Sorry!

20/08/10 | Link | Rating: 2.0
372. Daren C.
The train... ask about the train.

This is a great location, great grounds, great lobby.

Ok prices, Ok beds, Ok rooms.

Not good is the freaking Pacific Railway train that slumbers through tooting its freaking horn in the middle of the night. LOL

Not good is the $24 a night parking fee too.

We Pricelined this hotel due to its location to the Gas Lamp and the water. We were thrilled with the Location hotel and the lobby is Vegas esque. Paid $ 175 for the weekend.

The room is middle class nothing too outstanding but nothing bad either. Unless you hate a tube TV LOL we had a pool/water view and it did not disappoint.

I might suggest dropping your bags and parking elsewhere perhaps the Convention center if money is really tight. LOL

29/09/10 | Link | Rating: 4.0
373. Maria C.
Been to the annual ABA awards ceremony and a wedding reception here.  During the ABA awards, the room that the event was held it was very spacious and the service was great. Probably had to be about 400+guests since all the city big wigs attended this gala. The valet was super long, but the guys worked as quickly as possible - which was def appreciated.

I also attended my cousin's wedding reception here of about 300+ guests. VERY extravagant wedding. It was an experience. The venue def suited its purpose for a picture perfect princess wedding. (I heard the wedding was about $80-85k - OUCH!) The service and food were great and the ballroom was beautiful.  

Unfortunately I wasn't able to book a room here since the blocked rooms for the wedding ran about $300/night. WHAT?! Suffice to say, I made sure I was sober when I left.

09/11/10 | Link | Rating: 4.0
374. Elise R.
I got this hotel through Hotwire and I was pleasantly surprised! I took my kids to San Diego for my birthday weekend and stayed at the Manchester Hyatt.  The front desk clerk asked why we were there and I told him it was my birthday so he upgraded our room to a much higher floor and gave us free desert vouchers among other things. Excellent customer service from the valet, front desk, bell man, etc.  My kids loved the room service. We walked to Seaport Village and enjoyed the little shops & restaurants.  The view of the marina was amazing.  I highly recommend this hotel!

03/07/13 | Link | Rating: 5.0
375. Nakisha G.
I'm really havent been having much luck in the hotel department lately.....

So the kiddos and I have an engagement to attend in San Diego over the weekend, and decide to stay over.  Let me preface this by saying that we live in temecula so I CHOOSE to stay in a SD hotel out of sheer laziness!! I expect my stay to be that of a mini retreat or else I can just drive my ass home.......

O Manchester, Manchester how overrated & overpriced you are!!!! The deal I got on expedia was NOT GOOD ENOUGH to be content with my experience here...

Starters:
1.  Ok Grand Lobby...I've seen better but who cares! It's nice enough to lead you to believe that the rooms will be nice enough
2. Check in process was fast and front desk staff member was very friendly and courteous
3. Parking and wireless came with my package (good thing because you should know its about $40 extra)

Enders: (aka WTF)
1. Once you get past the lobby, you are transported to the past because every other aspect of this place is old!!! Not old on purpose either.....old because they NEED renovations
2. Rooms small
3. Bathrooms.....UGH!!! Motel 6 style!!! Our tub dripped ALL NIGHT.....I'm sorry, where am I??
4. Bed linens torn????

All in all, I was utterly disappointed.  I believe that the money I spend on a hotel should correlate with the experience I receive. To be honest, I would have been happier staying in the GoodNite Inn because the correlation would have made sense.....their bathrooms are actually nicer!

01/03/12 | Link | Rating: 2.0
376. Jen S.
I stayed here four nights for a conference at the nearby convention center.  Even though I booked several months in advance and through the designated event travel service, the rooms were still $250/night.  Given the rate and the name of the hotel, you expect above average service and facilities.  Well, you would definitely be incorrect in your expectations.  

When I first went to check in, they were overbooked, so I was upgraded to a suite for one night and told I my bags would be moved to my new room the next day by 12pm while I was at the conference.  Well, even though I don't like to move, I thought at least I got upgraded for one night.  The next day, I got up early, repacked and left my luggage by the door per instructions.  I came back from my conference at 12:30 to pick up my new room keys, also per instruction.  "Who?  What?  Oh wait here....(after 5 minutes)...I'm sorry it took so long, I couldn't find you in the system.  Let me find your new room."  Really?!  No one left you a note about all the overbooked guests that needed new rooms and keys?  Of course not, this is after all the Mancester GRAND Hyatt.   So of course, my luggage was still in the suite.  Gee, I should have just stayed in the suite and not said anything.

So waiting in my new room for my luggage to arrive, the bell desk calls.  "Are you in your room now?  Are you ready for your luggage?"  C'mon, really?!

So while in San Diego, the weather was unexpectedly chilly and rainy.  I tried turning on the heater, nothing but cool air for half an hour.  I have maintenence come up to fix the heater.  Well, after fiddling with the heating/cooling unit for a few minutes I am told that "not enough people want heat and it is not cold enough.  Not until the outside temperature is 55 does the heat come on"  What?!?!  Well, the tower I am in "uses hot water, so if not enough people want heat, then it takes a long time for the hot water to circulate, so just leave the thermostat at 90 and wait."  If I wanted, I could MOVE AGAIN to the other tower where there is electric heat.  Great, another move.  Since I didn't want to wait for my luggage again and I was going to check out the next day, I figured I would just tough it out and turn on anything that produced heat (lights, tv, hairdrayer, etc).

The only plus about this hotel is the proximity to the convention center, that is it.  But at these prices and with this level of service, I would rather have stayed at the Hilton, or Marriot, or Omni, or the Embassy Suites, or the Westin, or even the Holiday Inn down the street.

If you do have to stay here, make sure you join the loyalty program.  That will at least get you free 24 hour access to the gym and free late check out.

18/10/10 | Link | Rating: 1.0
377. Toni F.
Was in town for a conference being held at this hotel.

Pros:

Super friendly and helpful staff, almost a Disney-like experience.

Great food--tried a tomato and pickled onion salad, which came with a fresh and crispy baguette and basil oil for dipping.  The breakfast buffet at one of the hotel restaurants, Laela's is fantastic, though pricey at $24 (if you want hot food like eggs and hash browns.  If you want cereal and toast, it's $12)

Beautiful lobby, and great location right by Seaport Village

Cons:

Rooms do not at all look like the ones shown in the pictures, and  could use some updating.  My carpet has stains, and the bathroom is dimly lit and dingy.

Walls are pretty thin, and I could hear the conversation clearly of the couple next door.

I would stay again one someone else's dime, but if I was shelling out, there are certainly better and more affordable options in San Diego.

01/08/12 | Link | Rating: 3.0
378. Church S.
Manchester grand is probably the most centrally located hotel in san diego I think. Growing up in san diego for over 30 years, I could definitely vouch on it. I love the fact that your next door to seaport village, you could just walk there and spend a couple hours easily shopping or looking around. Your also minutes away from gaslamp district, you could either walk there or take a cab ride for a few bucks. Not to mention petco park to watch the padres lose lolz.
      If you want to check out a beautiful beach, Coronado Island is also less than 10 mins driving. World famous san diego zoo, balboa park is also right up the street, and freeway access is nearby also. I could go on and on why i think manchester is the best choice if im on vacation in san diego. When im choosing a hotel im alwayse looking for convience, No matter what city im vacationing in. I hate spending 40 dollars for a cab ride to save a few bucks on a hotel lolz. Anywayse the rooms are nice, clean and standard size, im not expecting a suite like hotels in vegas :)  overall nice hotel, nice staff and perfect location!

23/08/13 | Link | Rating: 5.0
379. Suzi M.
I recently stayed at the hotel for a conference.
Pros:
Great location next to gas lamp district, walking distance and bikes available for a 5 min ride. Beautiful lobby and rooms with nice view on 21st floor.

Con:
I paid 140$ for a hot stone massage, came to 160$ with tip. Massage was great with champagne and cheese to follow relaxing next to the pool. However, after I went back to the locker room as I was only dressed in a robe, all my clothing, wallet, credit cards, cell phone, gold jewelry were gone.  I used my personal code to go into my locker and my personal toiletries were there but my other valuable belongings were gone with a new robe replaced. I went to the front desk and they acted like they had no idea how this could of happened. I explained it was obviously an employee but they had no idea. I went back and showed them my personal code and entered the same locker. They then opened up other lockers to find that my belongings were in another locker. During this 25 minute ordeal I am crying, naked in a robe in a different city with no form of communication, transportation or credit cards.

The spa did not take responsibility or apologize for this situation. A manager was not available. After a couple days I decided to speak with the spa manager. He was still not available so I spoke with the Manager on Duty.  He would not compensate any of spa treatment and said that the spa had already contacted him.

If I am paying 160 for a relaxing massage I expect not to have an emotional break down and loose all of my valuables following. I was disappointed that I didn't receive an apology, compensation and that it is obviously an employee who moved my possessions. I assume probably waiting until after I left to take my belongings.

I WILL NEVER LEAVE my valuables in a hotel locker again. Bad experience. I would rather experience another hotel next time. Poor customer service.

22/03/14 | Link | Rating: 2.0
380. Angela G.
The lobby is gorgeous and the location is pretty good - the walls were very thin, though. I could hear my neighbor cough through the evening/night. The showers could use an upgrade. I would stay again, though.

23/07/12 | Link | Rating: 3.0
381. Rob C.
Nice hotel. I got upgraded to a suite with an excellent view of the harbor. One thing to beware of is the train that stops at Market and Harbor. That damned bell is extremely annoying. In on the 7th floor and it sounds like there is a fire alarm in my room.  If you are going to stay here, make sure to ask for a room facing away from the train stop.

31/07/13 | Link | Rating: 3.0
382. Ryan R.
This place is awesome!

There are several good things to mention about this place and only a few very small complaints from me.

1) The hotel is in an excellent location. You can all the way to Coronado on one side and all the way to Point Loma on another. They are right next to the Seaport Village where it is fun to walk and shop around byt the ocean.
The hotel is far enough away from the bars where there is no noise but close enough to the Padres stadium, convention center and other attractions to where it is an easy walk.

2) The hotel is very grand and elegant inside. Everything is very clean and it is a work of art to say the least. The hotel rooms are nice and clean too.

3) got a great deal on priceline for their rooms!

One of my only complaints is that parking is $26 per night here and there is really no other option for parking nearby. If you want to visit the bar at the top of the hotel they will validate 3 hours. This palce is a great bar to relax and enjoy the views with family.

07/10/12 | Link | Rating: 4.0
383. Josh B.
This is a beautiful property in a perfect location in san diego. Highly recommend.

23/06/13 | Link | Rating: 5.0
384. Petra F.
Spent the day at the PBUS Convention held at Manchester Hyatt in San Diego.
The Hyatt was incredibly beautiful. Although I went to a convention, this is a must stop for some personal time.
The hotel itself is just beautiful but the staff makes the trip even better.
Hotel comes complete with shops and restaurants. everything you could need is there. The view from the hotel is absolutely gorgeous! From the 4th floor, we had the ocean to  in sight.

Only issue is cost. Parking alone is $28! I was surprised to see such a large hotel charge for self parking. Also, they don't even offer free WIFI. Cost for internet usage for the day at a "discounted" rate was $150 per day.

11/07/12 | Link | Rating: 4.0
385. Diana L.
i thought this hotel was lovely, a little pricier for the same type of room we stayed in back in September but they  gave a discount for being a Costco member.
It was "Grand" and clean ^.^ The staff was very friendly and the room was clean and and fresh. The bedddddsss!!! Omg i slept like a baby they use those sorta bulky comforters that are super thick but very soft , it was heaven ! The View from the room was beautiful and vast.
I really loved how when we went downstairs to the back of the hotel there was a Starbucks and a bunch of stores and things to do. You can walk by the docks and take pictures. And we met a lovely young man on a bike who drove us to the gas lamp district within 5 min! the had a bar downstairs and a restaurant. I hate ordering room service so when i got hungry at around 11;30 the restaurant was closed so i walked across the street to the bbq place ( they filmed a scene from top gun there lol ) But DAMMM that was one of the best bbq chicken sandwiches ive ever had!

Anyways overall a great time! will visit again!

09/04/13 | Link | Rating: 4.0
386. Rhianna C.
I stayed here recently for the San Diego Rock n Roll 1/2 marathon, and could not have been happier with my stay.   The staff is attentive and helpful; I had no need go unmet-- even the crazy ones.   The rooms were clean, the linens fresh, and housekeeping was GREAT.  

I loved the pool and the Top of the Hyatt-- there's nothing better than passing out after a race by the pool and having someone wait on you with fruity drinks.  I did wish there were fewer screaming kids running around, but you can't blame the pool-- that's just parents not paying attention to their kids.

I really want to give a special shout-out to Coco at the concierge desk, who gave an EXCELLENT recommendation where my brother and I could catch the Bruins Stanley Cup final game last night.  Not only was she able to call and reserve us a table right in front of the TV, but she found us a bar with an all-night happy hour that fit our food and drinking requirements.   It's so nice to have someone that knows their city so well and can make such on-target recommendations.  I can't thank her enough.

Overall, this will be my go-to hotel in San Diego when I can't stay with family.  I LOVED my stay (albeit short) here.  It was a much better experience than what I had at the Westin last November.

07/06/11 | Link | Rating: 5.0
387. Ryan R.
I visited this hotel for the KDD-2011 conference but stayed somewhere else. The lobby was breathtaking and encouraged me to stay here the next time I was in San Diego. The location was also great because I could grab lunch in Seaport Village and return to the conference in an hour or less.

Unfortunately, things a week prior to check-in were already amiss in paradise. I had to call Hyatt three times because they would not send me a confirmation email for my reservation. I still never received it. But there was a reason I was not receiving the emails... because they were hiding a dirty little secret...

When I arrived to check-in, I was told that they had overbooked despite the fact my reservation was made a month prior. As soon as I checked in, I received ALL THREE confirmation emails stating that there was a problem with my reservation. Nice...
At first I was furious but they offered me a nice compensation package: one comped night next door at the Marriott Marquis, comped breakfast at Lael's every morning of our stay, comped Internet for the entire stay, comped parking for the entire stay. So, I can't complain too much.

The irony is that the Marriott ended up being much nicer than the Hyatt, and ended up being closer to the conference I was at, which was held next door in the Convention Center. Still, I looked forward to the Hyatt. The room was very dated, but we had an amazing view of the bay and the USS Midway. The important take away is that the room was not nearly as nice as the lobby would have you believe, and it was kind of disappointing. The hot water also stunk for a few seconds after the faucet was turned on, which was pretty scary.

Lael's breakfast buffet is amazing --- they make by far the best breakfast pastries I have ever tasted. Coffee was strong, plenty of fruit, great waffles. Without our comp though, it would have been $77 for 3 people. That is far too expensive despite the quality. I know from experience that Redfields is also very expensive. I paid $18 for a cheese quesadilla and a Coke once. The Grand Lobby Lounge is more reasonable.

Despite the amazing lobby, the grounds are way too small, kind of lacking, and the rooms are not as nice compared to the Marquis next door.

It is a flip of a coin as to which hotel I would stay at next time though. If a conference is held at the Hyatt, then stay at the Hyatt or the Marquis. If the conference is held at the Convention Center, stay at the Marquis. The distance between Hyatt and the Convention Center is deceptive. It looks like a short walk. It takes a good 15 mins which is miserable in humidity. That is because the Marquis property is so large to walk past. I learned as I was leaving that there was a shuttle to the Convention Center. Meh.

-1 star for lackluster rooms, -1 star for screwing up reservation, +1 star for their compensation.

04/08/12 | Link | Rating: 4.0
388. Darnelle B.
Lovely hotel with great views...but sorely lacking in customer service skills.  The front desk staff were great, but really, YOU are NOT doing me a favor by serving me a drink or bringing me food...without me you are NOTHING...I wish people understood the value of customer service!  HMMPH  We had a cheese plate in the bar and two drinks at over $50.00.  Not worth it at all, but there is always room service I say...

No...don't do it.  The chicken wings were undercooked..yes I could see pink ...which of course is always a turn off.  The hamburger was a quarter lb tops and really bland.  The Monte Cristo...hmm now that I can't even imagine where they got this recipe.  It was NOT a Monte Cristo!  They did remove that from our bill.  The soup had to be out of a can, no way did anyone make that from scratch..shame on you.  Hmmm...they did serve Kraft mac n chesse on the kids plate...and that was the best thing on the menu!  I was very disappointed with our room service, though the room itself was great...Parking is pricey, $10.00 more for valet.  

I'd stay here again, but would NOT order room service or eat in the hotel, with so many other great places so close...

06/04/12 | Link | Rating: 3.0
389. Reviewer O.
We will be back!

We are beyond happy that we found a great hotel that allows pets. We always travel with our pup and the service and accommodations were great.

Working in the hospitality industry, we have very high standards and to say we were happy is an under statement.

The room was very clean and we loved the catering that was provided for our pup.

We already booked our next stay with the Manchester Grand Hyatt and cant wait to go there to relax.

30/08/13 | Link | Rating: 5.0
390. Bill N.
The rooms are spacious, King beds are comfortable and the view overlooking Coronado Island and the Midway Museum is breathtaking! Public transportation is across from the hotel and the airport is minutes away.....leaving no need to have to rent a car. The hotel staff is both friendly and helpful. We didn't eat at the hotel because of the many excellent restaurants in the Gaslamp District a short walk away. The San Diego Zoo and Old Town are also a short trolley ride away.

02/08/13 | Link | Rating: 4.0
391. Abra S.
Hyatt's are very nice and this one is in a prime location. The room had an amazing view of downtown and the water. The Regency Club was one of the nicest ones I have been too. The staff was very accommodating and friendly.  I can't wait to be back!

11/08/13 | Link | Rating: 4.0
392. Stephanie M.
My boyfriend made a reservation for Friday but it was supposed to be for Saturday. We didn't find out until we arrived on Saturday. Greg Lantoin was checking us in and either he felt generous because it was almost Christmas or he felt sympathy for my boyfriend or both, but he didn't charge us for the missed night AND he gave us an upgraded room! Then he gave us his card and said if he could help with anything else to let him know. WOW! That's superior customer service. (Thanks to him we ended up dropping a few hundy at the bars and Sally's Seafood.) Aside from that the hotel is gorgeous, everyone is super accommodating and I highly recommend this place to my friends, family, and we will surely return. I found out it's also pet friendly!

23/12/12 | Link | Rating: 5.0
393. Lisa C.
It is kind of quaint I guess, but with Marriott right next door which is AWESOME, I would never really ever have a reason to stay there again.  Bed was uncomfortable too. The only highlight there is the 40th floor bar, which had great wine and a fantastic view.

25/08/13 | Link | Rating: 2.0
394. Heather M.
My husband and I stayed there this weekend for our anniversary.  The lobby is gorgeous and the location is fantastic but the rooms are not nice.  I stay in hotels every week for work, and the rooms were old, dated, and uncomfortable compared to hotels that are much less expensive.  The bed spread was faded and the mattress felt like it was at least 20 years old.  They put some sort of topper on the mattress to try to hide how completely broken and out of shape the bed was.  The topper trapped in heat and made the bed way too hot to sleep in.  The bedframe was so old that every time one of us would move, the whole bed would shake and it took us two hours to get to sleep even though we were exhausted.  The bathroom was gross.  The faucets were very old, everything was worn down and/or chipped and the shower was broken.  If you wanted any water pressure, you would get scalded.  

I was so disappointed because my husband doesn't get to stay in hotels often and it was a very bad experience.  It seems as if the Hyatt banks more on the fact that they have a prime location - but doesn't care about the state of the rooms.  We wished we had just stayed home or gone back to the Hilton down the street which is lovely and brand new.

05/06/12 | Link | Rating: 2.0
395. Shinette G.
Booked this hotel  through Priceline last May (2010) and we were very satisfied with how it turned out. We got a real deal too---my cousin booked a hotel at a nearby hotel which was just as nice, but we ended up paying less.

The hotel was gorgeous..our room was awesome & it had the most amazing view. Its close proximity to the different local attractions was very convenient.

I really don't have any complaints..I mean, I guess the parking was pretty pricey but I've paid more at other hotels (*ahem, $40/nt Radisson LAX).

Overall, we had an amazing time and had a great stay at this hotel.

24/07/11 | Link | Rating: 5.0
396. Debi C.
Beautiful grounds, and Sally's restaurant is wonderful.

The hotel itself was awful! 3 day convention, with awful food for lunches and dinners during the event.  Service was the worst I have ever seen.  After dinners during awards there was not a single staff member around to serve even a glass of water!
The room....well...we had no air conditioning, called for service and well...no one ever showed up.  Thank goodness for 68 degree weather.  The day we checked out they "forgot" to inform us that there would be no water from 10-3:00, there went the morning shower.  Finally home found incorrect billing on my credit card so I had to call and get addressed.

I recommend staying at another resort, walking their grounds and for sure go to Sally's at least once for lunch or dinner, it's amazing!  Hard to believe it's part of that Hyatt!

22/06/12 | Link | Rating: 1.0
397. Clem R.
Seriously I was disappointed with the bedroom.
I was with my girl friend and they gave us a 2 full size beds room... we asked to change and they said they had no room with double beds available... I did not trust them...
The bathroom was not in very good shape, quite old and not very well maintained compared to the standard of this hotel....
The public areas are very nice and the view was nice as well. The location is great as well.
We booked with priceline so I guess that's why we had a "shitty" bedroom... but it's not normal... I will not go back there I guess.

21/09/11 | Link | Rating: 3.0
398. Anna P.
I just stayed here for three nights over the Memorial day weekend for pleasure with my family. I checked in on a Saturday and didn't expect this place to be so busy. Really didn't mind it cause I knew it was a holiday weekend.
The staff was really friendly and the check-in process was a breeze. Got a room on the 17th floor, non-smoking with two queen beds. Very happy with how the room was set up and the view of Coronado was perfect.
Loved the flat screen tv and the fact that there's a refrigerator in the room! That really helped with storing home made baby food. The beds were comfortable and the bathroom was nice and clean. The glass table and two chairs in our room was very helpful when we brought food back to our room. Two thumbs up for that!
There are two pools, both located in between both towers. One for adults and the other for kids (not really specified that but heard it from word of mouth).
Visited the kids pool for my 4-year old daughter and 10-month old son. As cold as it was, they still had a blast. Plenty of lounge chairs, towels and water on hand.
The location was perfect to get to the food places that I needed to check off my list:-) Gaslamp district (eating, night life, shopping) is very close by and the Petco Park is within walking distance. The Seaport Village (which is downstairs) has plenty of shops and restaurants to choose from.
Minus one star for the very expensive parking:-/

29/05/13 | Link | Rating: 4.0
399. Allie W.
The location of the hotel is great, I love that it backs up to Seaport Village.  The rooms are good and depending on which room and tower most of the time the view is great.  

so the pros
-location
-walking distance  to Gaslamp
-Seaport Village right behind the hotel
-The Spa is great

The downside of this hotel in my opinion
- the manager has not addressed any of my concerns in the past when I have stayed here
-the price for valet
-you have to pay for wi-fi
-the price of the hotel compared to other hotels in the area

16/11/12 | Link | Rating: 3.0
400. Charles S.
It had been quite a while since we last took a vacation due to financial limitations and recent hardship yet we finally saved up enough money for a family vacation to our favorite city:  San Diego, CA.  Our budget was tight thus we could not stay for the length of time that we wanted unless we stayed at a hotel of lesser quality.  The fact is, we wanted to be downtown and within walking distance of most attractions.  We have stayed at the Manchester quite a few times over the past 12 years, so we were familiar with the property and how the quality of service and value for the money can often change.

We were fortunate enough to find what we thought was a good deal through Expedia.  The package included the hotel and air.  We priced the hotel and air separately on their respective companies Web sites and could not find a better deal than what Expedia offered.  Even the Hyatt Web site stated that they had the best price guarantee, yet their price combined with that of United was still higher than the package price for the same flights and room at Expedia.

The Manchester is a Hyatt and with that comes a standard "Hyatt" room.  Having stayed there many times, we always got the standard room which was always located in the older Harbor Tower.  This time we opted for a King Corner room which ended up being located in the newer Seaport Tower of the hotel.  According to the hotel Web site, the King Corner room has the same 340 square feet of room as their standard room thus the only benefit and the only reason for paying the $125 more was for the added windows and the view that they provided.

Nightmare Part 1:  Hyatt Rewards (or lack of)
The nightmare started weeks before we were to leave for San Diego.  We called up the hotel asking if they could add our stay to their Hyatt rewards program.  They stated that they could not do this because we booked through Expedia and not through their Web site (which had the higher price).  It was difficult for us to understand why they would not do this.  They own the property, they sold the room to Expedia who in turn sold it to us.  Someone made money on this transaction (we certainly did not).  We get airline miles when booking through Expedia.  I think we even get Marriot hotel rewards when we book one of their hotels through Expedia.

Nightmare Part 2:  Remote Check-in App
After printing our itinerary from Expedia we noticed that it said that the room at the hotel was guaranteed until midnight.  This alarmed us because our flight would not arrive until after 11 PM and after getting our luggage and being shuttled over to the rental car place and then getting to the hotel, it would probably be after midnight.  We thought that we had it figured out when we found the Hyatt app for our smartphone.  We could check in before we actually arrived.  But, although the app found our reservation, we could never check in with it.  We constantly received a "timeout" error.
Nightmare Part 3:  Room with a View (of dirty windows)
So, after paying an extra $125 for the room (that was the same size and amenities of a standard room) with the great view, the windows were so dirty on the outside of the building that this one and only benefit was completely worthless.  This is buying a house with 3 bedrooms but the 3rd bedroom isn't usable since it has been swallowed up by a sinkhole or buying a higher class of car that is the same as the lower class except it has air conditioned seats but the vents that cool the seat are stopped up.  It really is selling something that does not work.  Very unethical in my opinion.

Nightmare Part 4:  Room Comfort (or lack of)
The bed, a Sealy Posturepedic, was as hard as a rock.  It felt like we were sleeping on a surfboard.  The bathroom towels and wash cloths were like sand paper.  The air conditioning system in the room could not cool the room, even when set at the lowest temperature that the hotel allowed.  The next day before we left, we pulled all the shades down so that the room could cool off before we returned later that afternoon.  When we returned the room was like a sauna, the housekeeper had reset the temperature on the air conditioner.

Nightmare Part 5:  In-Room Breakfast
Knowing that we had an early morning appointment the next day, we decided to order in-room breakfast via the hang tag that you hang on the outside of the room door the night before.  We filled out the form with what we wanted and set the time for 6:30 AM and then, at 7 PM we put the hang tag on the outside of the door knob.  The next morning, we started getting ready and at some point wondered where the breakfast was at.  We opened the door to find that they had never picked up the hang tag breakfast order and that we were not going to be getting breakfast today.  In fact, this was the only time that we were going to be able to have anything to eat until later tonight.  It was disappointing to see my family go without food until dinner.

05/09/13 | Link | Rating: 1.0
401. Seek L.
Not impressed with this hotel, and not worth the $275 a night price tag. All the decor looks half assed, and cheaply renovated. The staff aren't overly friendly, and our room was not cleaned very well. It is a good location though, and had pretty good views if the bay and city.

02/04/14 | Link | Rating: 3.0
402. Scott J.
Huge hotel no vibe, great location. Sports Bar is great for beer, steer far away from the food. The view from my room was amazing! Location is awesome for the gas lamp district , little Italy and Petco Park. Morning walks were awesome.

07/09/13 | Link | Rating: 3.0
403. James W.
I was here for a conference in June and stayed 3 nights and 4 days.

Pros
The location is fantastic. Literally right out the door to the west is Seaport Village and to the north just across the street is downtown San Diego. There's plenty of dining options, a beautiful boardwalk, and great shopping nearby.

The folks at the concierge desk were both friendly and helpful the two times I approached them.

Cons
One of the staff members stole my credit card information and charged a bunch crap to the card. I know it was the staff because that card had literally just been issued to me the day before arrival and the only place I used it was at check-in and at the business center. On the second day of my stay fraudulent charges began to appear from online purchases. Capital One refunded all the money but it was still a hassle.

I also had a package FedEx'ed to me while I was there. The staff claims a message was left on my room phone but I don't recall seeing it. But within a few days of arriving at home the business center starting call me repeatedly on my cell phone. Amazing that they could make the effort to call me on the cell phone after my departure but while I was staying there they only attempted to contact me via the room phone? Sounds fishy. Anyways, they offered to send it back to me, for a small $10 handling fee plus shipping.

The bathroom toilet ran non-stop. I mentioned it to the front desk after the second day and they told me someone would be up to look at it, but I never saw anyone and it was never fixed.

Candidly, the last two items are minor and I wouldn't have given them much thought if it wasn't for the incredible hassle I had to deal with over the fraudulent charges.

26/07/12 | Link | Rating: 1.0
404. Johnny K.
I am here right now. JC at the front desk has made my experience here at the Hyatt my most memorable, wonderful hotel experience.

01/09/13 | Link | Rating: 5.0
405. David D.
Came here in October for a conference and thought it was somewhat underwhelming. While the proximity to the water was great, the hotel was very pricey and noisier than I expected at this level.  Also, the wifi in the lobby never seemed to work correctly.  One bright spot is if you get a upper level room with a view; pretty mesmerizing and relaxing!

25/10/13 | Link | Rating: 2.0
406. Mary G.
Positives:

Beautiful hotel, clean rooms and the staff is friendly and professional.  The view from the room was beautiful and the windows open just a bit to allow fresh air in.  The rooftop bar is kind of neat but drinks are horribly over priced for what they are.  The hotel is walking distance to lots of bars, shops or public transportation if you want to venture farther out.

Negatives:

The only mirror in the whole room was above the sink in the bathroom.  I've never been in a hotel that didn't have a full length mirror somewhere.  The TV was horribly slow when flipping channels and the remote was old, gross and missing all the labels off the buttons.  Parking is stupid expensive.  Don't drink the bottled water that is provided in the rooms because it is not free.  It's five dollars for ONE bottle and they deceiving place the bottled water on a shelf in a dark corner of the room (it's near the door not next to any lamps) with a card with refresh printed in a huge font and the price ($5) printed in a teeny tiny font underneath.  All in all, it's a nice hotel but it lacks soul and character.

28/02/13 | Link | Rating: 3.0
407. Heather T.
This Hyatt is located on the bay, surrounded by seaport village.  This was a more beautiful hotel than so many before it.. I loved everything about this hotel. It's a bit over-sized and expensive, but that's to be expected for a conference style Hyatt in SD. I hear that you can get a better rate using Hotwire.  Anyway, it's beautiful and the staff is very service minded! Eat at Sally's during your stay. You won't regret it.

30/09/13 | Link | Rating: 5.0
408. Greg C.
I have stayed at the grand five times and it is by far the best hotel in San Diego.  The staff are very helpful and will go out of there way to see that you are happy.  Another great thing about this hotel is location location close to everything, the gas lamp district, sea port village and the zoo.

30/10/13 | Link | Rating: 5.0
409. B R.
Pro's:
- Maria at the front desk was wonderful. The first room we were given smelled like the previous guest had been smoking, so she moved us to a different room and was very accomodating.
- Great views
- Large bathrooms

Con's:
- If you're unlucky like me and they're out of King beds, the Double Bed rooms are brutal if you're trying to share a bed with anyone... very tiny.
- The decor doesn't fit the San Diego "vibe" at all.
- The View bar on the 40th floor is lackluster at best. Great views, but poor service, poor design,  poor furniture, and sky-high prices.
- Parking rates are INSANE.
- No complimentary morning paper waiting outside your door like most other hotels.
- No complimentary bottled water in the room.
- No liquid soap in the bathrooms (bar soap only)

27/09/12 | Link | Rating: 3.0
410. Roy J.
This place is really a dump. It's confusing because you walk inside and the lobby looks like it belongs in a classy 4 or 5 star location. This is a total bait-and-switch move. After paying $250 a night for my room, I take the elevator to my floor and find my room looks like a cheap motel in Vegas. No flat screen TV, very old and uncomfortable bed, the entire design of the room felt dirty and cheap. All of the furniture looked like stuff that got rejected from IKEA for being too cheap. The bathroom reminded me of $30/night hostels I've stayed at in Mexico City.

In addition, this property is a very long walk to any of the good downtown attractions, so be prepared to pay for a cab after you finish hanging out in the Gaslamp or East Village.

Do yourself a favor and stay at the Hard Rock, Omni or the Hilton, all of which are a much better bang for your buck when it comes to nicer downtown hotels.

01/03/13 | Link | Rating: 1.0
411. Ned W.
Grand Hyatt is an absolutely beautiful hotel in one of the best scenic spots in San Diego.    The hotel is gorgeous with very little signs of wear and tear.    Staff seems always friendly and treat you like your royalty.

My only complaint is arriving yesterday to find that there was no water in our room.  Seems one of the pipes had burst in our wing and was being repaired.    What would have been nice was if we had been informed of that at check in.     We were quickly trying to get to our room, shower, and change due to dinner reservations that evening.   Sitting for almost an hour waiting on a shower quickly makes you question why you paid $200 a night for a room.

30/09/12 | Link | Rating: 2.0
412. Oriel R.
So I booked a room online and requested a single bed, what did I get a double. I spoke with one of their representatives and they said "we don't guarantee what you ordered online." Are you kidding me? Where is the customer appreciation and service. I wouldn't recommend this place to anyone considering the horrible customer service. When you order a nice room and pay a premium, you deserve premium service, just my opinion.

19/08/13 | Link | Rating: 1.0
413. Shanna C.
I stayed here for 6 nights for a conference and I have to say you're really paying for the view, which is AMAZING, IF you can get one. Not every room has a view, which is to be expected. The windows open up a little bit so you can get some fresh air. Water view is really the way to go when you're staying here.

The bed was super comfortable, and everything was pretty clean. The staff was excellent, especially the wait staff at our conference meals. I've been in hotels where the housekeeping staff bugs you if you have the privacy hanger on your door, but they really let you keep to yourself.

I wouldn't pay for the WiFi, it's a little spotty in the rooms, but if it's included as part of your package you're set. As far as your room goes, they put $5.00 water bottles in your room, but there is a mini-fridge, coffee maker with coffee and tea, toothpaste, bar face and body soaps, shampoo, conditioner, and lotion. Not all rooms have a safe in them.

The gym is nice and free for guests, and the pools are nice--the smaller adult one and the larger one with the fire pit, which you can apparently by s'mores kits for. The shops are nice, but overpriced. There's a grocery store nearby called Ralph's that would be much cheaper if you forgot anything or need some basics (like water that isn't $5).

If you're here for a conference the food may depend on the package your company bought, but we had over 1,200 people in attendance and everyone was happy overall with the quality of food. They did "themes" for each lunch and dinner that didn't always make sense, but were always tasty.

The Gaslamp District isn't necessarily close by, but it's in walking distance. It's better to be closer to the bay, anyway. The Seaport Village is right outside the hotel, and a very nice walk, but very touristy.

Some cons:
- I do have to agree with others that the walls are PAPER THIN. You can really hear everything.
- The top of the hotel bar has a very nice view, but they price gouge you a bit.
- Rooms that haven't been renovated yet or without a water view aren't worth full price - we all paid around $189/night for our conference and maybe half of us got the really nice rooms and the other half got the old unrenovated rooms. $189/night was suppose to be a discount too. I visited a room that was unrenovated and I have to say the difference is more the substantial, it's like a completely different hotel. I would really request one, if possible.

19/08/12 | Link | Rating: 4.0
414. Christine T.
Location=4 stars
banquet food=2.5 stars
view of the Coronado bridge=priceless

A 10 minute cab ride from the airport, seems like a great downtown hotel location.
The walls of our room were a bit thin and we could hear the conversations of the folks in the adjacent room.  

My view of the Coronado bridge from the 23rd floor was priceless.

18/01/12 | Link | Rating: 3.0
415. L M.
Very Pricey but very worth it!
We had originally planned on staying at a different hotel but we were able to get reservations here at the last minute. Double bed room on a high floor, great view and very comfortable beds. I think the bathroom amenities could have been improved but it was very beautiful. We ventured out for dinner so never got to enjoy their restaurant but we returned and spent some time at the Top of the Hyatt bar. Awesome bartender, a little heavy handed with the hard liquor but thats why we loved him.
Not so pleased that you had to pay for wi-fi. For the price we paid for the room it should have been complimentary. Coffee in the morning arrived a little late but we paid no mind to it.

I think the best thing about this place is the location. Gaslamp, Seaport and so much more. I liked the greeting when I got there. The front desk clerks all had their names and a foreign city on their name badges, I asked what it was for and they said thats where they were from. Kinda nice to know Hyatt trains their staff all over the world. Very cool!
Overall I would totally return. Maybe this time request a bottom floor room. Those windows do not open wide enough on the top floors. I guess they dont want you to jump out.

16/05/13 | Link | Rating: 3.0
416. Ying Y.
We had the nicest room with a beautiful view of the bay, and anything we needed and more was attended to by Basil, Shellen, and Michael--Great, high class place to stay!

26/11/13 | Link | Rating: 5.0
417. Jen C.
This past New Year's Eve a group of my friends and I celebrated at the Manchester Grand Hyatt. It was a wicked good time! I had never stayed at this Hyatt location before, much less spend a New Years there. So I was a bit skeptical at first, but we had a grand old time a Manchester Grand time. hehe.

Started the night off at the fire pits on the pool level, that over looked the water. A little cold but a nice view of the water and the little seaport village down below.

The hotel hosted 3 parties for the evening. I would highly suggest the party in the main lounge and bar. Live band, music and I think a DJ. Easy to grab drinks and they handed out party favors. Completely free to get in.

My only complaint is that the front desk staff was lacking in personality and approachability. Not all that welcoming in fact one was quite rude. It will not stop us from a good time.

We plan on making it an annual tradition. See you next year

15/03/13 | Link | Rating: 4.0
418. Jerry M.
I like this hotel, great location and clean rooms, great service. I like the decor. One of the better downtown hotels.  Right on the water with good restaurant choices nearby. Also right next to the  waterfront village and other attractions. Their restaurant is good too. Nice sunday brunch. Recommend.

20/10/13 | Link | Rating: 5.0
419. Tiffany C.
We stayed on the 19th floor of the newly updated tower. The rooms were very nice and clean. Our room had a King size bed (very comfy), a window loveseat sofa, a large flat panel tv, and more. The bathrooms were nice and had a large shower (loved it! lol). Everything was very clean and tidy.

We had some issues with Valet upon arrival and the hotel accommodated our valet costs throughout our stay (3 days). They were having the Marine Ball events the whole weekend and the place was very busy. They did a great job of handling the crowds while maintaining excellent customer service for guests.

The hotel is located downtown, just across the street from the Gaslamp, down the street from the convention center and PETCO park. Excellent location! The Gaslamp is close enough to walk or take a cab. We did both. ;o)

I would definitely stay at the Manchester again and I highly recommend it!

15/11/12 | Link | Rating: 5.0
420. Michelle T.
With an adventure like comicon, u want a nice place to rest your tired self and re energize for your next crazy filled day. I was lucky to have stayed here with my buddy for 5 days. Lobby was beautiful, check in was friendly, rooms were clean and we had a great view. yelp.com/biz_photos/NA7I…

Right next to seaport village and about a 10 minute walk to the Convention Center and Gaslamp District. Parking i think was about $28.00 per day.

26/07/11 | Link | Rating: 4.0
421. Alli W.
We got ready for our wedding here and my husband surprised me with a night here for our Anniversary.  Alexis from the front desk heard us talking about our Anniversary and immediately congratulated us asking what we like to drink.  Room service arrived with a beautiful chocolate dessert and alcohol as well as a hand written note. Our stay was wonderful. I absolutely love this hotel. I hope to stay here for a night every year on our anniversary!

15/06/14 | Link | Rating: 5.0
422. Barclay W.
We lucked out with our booking big time. We found a deal on hotwire that got us a room for $120 a day, which is a steal I guess. When we checked in my one friend was able to get us an upgrade to a better room and we ended up 2 floors from the top. The most amazing view ever!

The location here is great. We walked very easily to the gas lamp district and it was a 5 minute drive to the zoo. Perfect.

The people who are complaining about the parking should try and find some street parking. We were lucky because it was a saturday when we showed up so we simply parked on the street for free. Parking shouldn't be a reason to hate a hotel.

The only issue I took was the fact that the adult pool was closed when we were there. We went up to the regular pool and it was full of small screaming children. We headed down to the adult pool only to be told it was closed for a wedding. Boo! We ended up having to sit in a not so hot tub with a small child jumping in and out of it. While the child and her mother were nice enough I could have done with a hotter tub, and less noise.

Overall I think for the price we paid it was a perfect location. Really wish the adult pool had been open, but o well. If I can get the same price deal I will for sure be back.

21/09/11 | Link | Rating: 4.0
423. Tina M.
My kids and I stayed at this hotel last weekend. Got a deal through Living Social.
The hotel is beautiful, busy and big. It reminded me of Las Vegas! I didn't expect to find a place like that in SD.
We stayed on the 31st floor !!! I was kind of scared to be honest, but  we had and awesome view and the room is super modern and comfortable.
The location is great, Seaport Village is cute.
I did not like the $26 self parking fee. Have no idea how much valet may be.
The staff people at check in/out were extremely friendly and polite. Great customer service!

29/05/13 | Link | Rating: 3.0
424. M H.
Beautiful hotel, re-modeled rooms, amazing views!  Also a walk to bars (4 or 5 blocks) in gaslamp district, you can also have a guy on a bike take you, and a $4 cab ride back after :)
If you get a good price at this hotel, definitely stay here.

13/05/13 | Link | Rating: 4.0
425. Melina B.
I have stayed at the Grand Hyatt with my boyfriend for a new years eve/day and we booked a couples package that had a room with the view and the king size bed, tickets to the roof top restaurant for 2 w open bar and food all night and DJ music for two as well as the new years day breakfast for two-all included in an amazing price!

So, from the moment we valeted the car to the very last minute at the hotel- it was definitely my most pleasant hotel experience in life! They valeted the car, the stuff came to our room within 5 minutes, we forgot something in the car and they brought us the wrong thing to the room, they apologized and went back to get the right thing the second time-amazing. I really appreciated it! We went to the 4th floor little hidden whirlpools and watched the sunset from there while having a cocktail on the new years eve and that was very private and amazing- super relaxing...they brought us bathrobes to the room within 10 mins as well. We ordered some food for the room and it was there within 20 mins on the new years eve and the pizza I had was really big and delicious-def worth what you're paying for!

I definitely should not forge to mention that they said when we purchased the package that we will get a king size bed with the view-but the view we had was OMG amazing- I really didn't expect that! We were overlooking the ocean and the ships and the sun was bathing the room, you can see the bridge and the pool downstairs-just gorgeous!!!! And the room had a nice king size bed, was really spacious and really nice, huge plasma TV and just one of the best rooms I've stayed in! Really pleased already. We had some problems with the movie we wanted to watch so they compt us for that too!

The new years eve on the roof top was pretty fun- a little bit older crowd, but open bar, DJ, reaaaaally good food all night long, and just endless cocktails ;) Before we even turned around the next round would be there-great service, pleasant staff. And the restaurant was very festive decorated and I just loved it all! Not to mention there were a couple more of the parties around the hotel!

New years day we had an amazing buffet breakfast at Lael's restaurant and I loved their potatoes and OJ was heavenly good -but OMG - I HAD THE MOST AMAZING WAFFLES EVER! I would go back just to have that waffle and OJ again... You need to try those! Then we left and all of our luggage was already waiting for us in the car so we literally just sat in the car and drove away- we haven't even touched our stuff from the moment we valeted our car!

I was just very very pleased and above all satisfied with the great staff, nice people, great food and the most amazing stay at the hotel! Keep up the great job you guys!!! :)

03/01/13 | Link | Rating: 5.0
426. Heather A.
I can't decide between 3 and 4 stars.  The staff were all super friendly.  I stayed there for two nights for two days of conference in hotel.  

The pluses of this hotel: location, location location.  Great walking distance from many activities.  Was allowed to check in early at 11:00 a.m.  View from room was breathtaking.  Nice room overall.  I enjoyed the snacks at the conference.

Minuses: Thin walls, neighbor was disturbed by our noise and banged on the door.  The first day, I noticed a piece of glass (about the size of a thumb nail) behind the cold facet in the bathroom.  One, that is dangerous; two, I question the cleanliness of the room.  The meals are the conference were not great.  The breakfast bizarrely did not have a properly working toaster.  The salmon at the lunch was not very good.

Honestly, I didn't pay for the room.  But I do want to comment that $280 per night, plus taxes, etc. is pretty high.  Also, it cost an additional $26 per day in parking.  I can't imagine that I would return unless I had another conference.

20/02/12 | Link | Rating: 3.0
427. Lauren T.
Beautiful lobby, love the "Top of the Hyatt" lounge.  the room was okay.  The bed was a King but not a Cal. King as requested.  The room also wasn't as clean as I would expect, the mirror was still dirty.  There was no vent fan in the bathroom.  Also, when we left in the morning to go have breakfast there was vomit right outside the doors, on the Hyatt front walkway, it was there when we got back 2 hours later.

04/11/13 | Link | Rating: 3.0
428. Charlie G.
I thought it was pretty good. The location was great. It is near great restaurants in the gaslamp district and also near petco park. The pool was also amazing, it had a great view and two hot tubs. My only complaint is that housekeeping was not very good. They were pretty slow and there was a lot of dust even when we went into the room right after they were in it. I would go again though

11/07/14 | Link | Rating: 4.0
429. Cat H.
For my best friend's bday weekend, we decided to do something different and go hang out in San Diego.  We pricelined this room so we had no idea what to expect.  It was beautiful. But staff was really rude in almost every aspect. Valet sat and watched but didn't come running over to help us. And again when we left later, they didn't want to help us hail a cab. Bellman watched us lug baggage but didn't think to offer help. The desk guy who checked us in was the only nice person we met at this hotel.

The room itself was pretty with a water view.  They had an ipod dock which was nice to play tunes as we got ready. They had the furniture pulled out awkwardly though. Overall, it was pretty comfy. Parking was $36 a night for valet though. Thanks for warning a girl. Ugh.

Overall, given the level of service we experienced here, I can definitely say I wouldn't put this on the list to stay at again.

31/10/11 | Link | Rating: 2.0
430. Tays T.
Relatively new property (August 2003) and within walking distance of many attractions. Gaslamp Quarter is about half a mile away, Little Italy is about a mile away, and the property is right next to the ocean.

Service from the hotel employees was overall positive. The bellboys were polite and courteous. Upon arrival, a bellboy promptly greeted us and helped with the luggage. Our request for extra towels was also quickly fulfilled.

The PosturePedic beds were comfy.

The room amenities was as expected. Each room does have a 46" flat screen TV.

The only downsides I can think of is that the shower water pressure could be a little stronger, even on the 6th floor, and the railroad crossing bells across the street from the property were audible at night.

The elevator service was also slow during the afternoon, but that's because there was a large conference taking place at the hotel.

25/03/13 | Link | Rating: 4.0
431. Jenifer S.
I must have got one of the made-over rooms as the mattress was new (had 12/14/2012 delivery stamp hanging off it!), carpet was clean and all mod cons (mini fridge, digital tv, coffee maker) and something I really like in a hotel, a window I can open so i am not forced to sleep in air conditioning. The views were spectacular from my room and the bathroom was clean (only weird thing was slightly rusted? bath faucet so shower water ran at same time as bath faucet but really no big deal). Lots of hot water and lots of clean fluffy towels and extremely helpful concierge staff and bell staff. Desk check in staff not quite as friendly though as I heard some of them making comments on some guests' appearances. That's a NO NO! There's many restaurants and bars here and everything is PRICEY unless you want to go into San Diego (walkable distances, you really don't need a cab!) and get something more interesting and cheaper. It was nice to get out into "Seaport Village" a contrived shopping center on the bay side, but it has snacks and cookies and ice cream and typical "beach" stuff and presumably caters to the cruise ship crowd. The hotel is in walking distance of the Maritime Museum and near to trolley and seal tour pick up places (which are in Seaport Village). I had also asked in advance for a no smoking and no chemical smells room and no feathers, and they got it right for me. That's always a big plus as I really hate it when you reserve "specials" and they don't have them right when you get there and you have to complain. Only problem I had was the safe didn't work, so I called and they repaired it immediately with new batteries.

02/03/13 | Link | Rating: 4.0
432. Ninette B.
Well walking in to the Grand Hyatt for a work conference, I was impressed. I was glad that my company spent the money to leave us somewhere nice. It's centrally located, has great views. Bar up top is pretty nice too with great views.

I minus stars because I felt that the bed was super uncomfortable.. I tossed and turned. I know it's a hotel bed but it felt like it was rock hard.
The food that was catered in was all the same too. Maybe that's what my company chose, but I thought the breakfast (especially the eggs) was awful, and we were forced to eat it every morning. Lunch was salmon and chicken, pasta, potatoes and salad. Repeat for dinner. And I thought the food tasted mediocre at best.

12/04/13 | Link | Rating: 3.0
433. Ana S.
I went here for a mini "stay-cation" for my birthday using a Groupon deal. I was a little anxious about everything given the regular pricing for the hotel but I was happily surprised. We arrived earlier than expected and went to the front desk to ask if we could store our luggage somewhere until our check-in at 3- instead he kindly allowed us to check-in early (at noon) and gave us our room card very quickly. The room itself was gorgeous- very clean and fresh with quality bedding and a huge window overlooking the city and the waterfront. The air conditioning could be controlled inside the room which was lovely and the window could even be opened (which is rare for a room so high up- we were on the 24th floor) although the noise of the traffic was a bit too loud with them open so we kept them shut. The bathroom was bright and perfect for putting make-up on in the mirror (silly I know but seriously wish my bathroom was that bright!). They will send up many things you may have forgotten (I forgot hairspray) and they are complementary. The soap's and shampoo's in the shower smelled amazing and were great quality. We ordered room service sort of late and were still delivered delicious hot food that rally's any restaurant in the area (my steak with red wine sauce still has be salivating and the hummus was to die for with all the veggies and chips with it we still had left-overs). I will admit the drinks were a bit annoying- canned soda for $2+ each was not ideal but everything else made up for it. The area was great for exploring since I love downtown San Diego and close enough to everything that wandering around early in the morning didn't make me nervous of getting lost. The bed itself was incredible- some of the best sleep I have ever gotten (seriously I would come back just to take a nap). The pool is huge and has a pretty great view and the jacuzzi is lovely although I wish it were a bit bigger- with a few people inside it can get a little too close for comfort with strangers in minimal clothing but that could just be a me thing. And every time I called the front desk with a question (which I admit was fairly often) they were always so nice and friendly. All in all- I have absolutely no complaints and I would love to come back- I hope they do another Groupon deal!

18/07/14 | Link | Rating: 5.0
434. Cindy W.
So all month, my husband told me he booked a weekend get-away for us for Valentine's day weekend. I was expecting to go north or something but he ended up taking us here for the weekend, which was great! It was considered our last hurrah in Gaslamp before moving because well, Gaslamp used to be my second home when I was gogo dancing and clubbin' a lot. Not so much anymore. In fact, I don't think I'll miss it.

Anyway, we arrived here after waiting 15 minutes for the train to go by (it was a long train!) and my husband said "surrprise!" haha. We checked into this hotel, the lobby is very grand, very elaborate and very...big. I was overwhelmed by the large paintings on the wall that would kill me if it ever landed on me.

We've been here a few times due to Kin Lounge and my husband's company party was here in the Ballroom a few years ago, but we never stayed here before. We got the keys to our room, up on the 29th floor, with this amazing view of Seaport and to the right of us, the other skyscrapers in Gaslamp. The room smelled of fresh flowers and the sheets were so soft! The ambiance of our room had an antique feel to it, even their upholstery chair was comfortable! Our bar was filled with overpriced drinks and the room was clean, that's all I can ask for! For once, hubby did an awesome job booking a hotel! LOL.

You can do self parking for $22 a day or valet parking for $15 an hour, we did self parking. We got a pass that allows us to go in and out without having to pay every time. We went out and came back later that night, and went to bed, we didn't hear a thing from the 29th floor, and slept like babies.

The view from this room in the day is so much nicer than the night! You can see the clear blue skies, the water, the flowers and the pool below, very clearly! We went up to Top of the Hyatt for drinks and a bite and to see the view of the sunset, though the other tower were having problems, we had to hear the alarm on this side of the tower as well! Bleh.

Valentine's day, they arrived early with the chocolate covered strawberries and wine that my husband ordered. He was really upset about it, in fact, he called them to yell at them. First, they were supposed to arrive the first night we arrived and it never came and then now, they had it arrive too early, it was supposed to arrive at 8pm, but here it was, at noon. To apologize to us, we spoke to Earl, who offered to give us a free dinner at Lael's and since we already had dinner reservations elsewhere, Earl offered a free breakfast buffet at Lael's downstairs, we accepted. He called back a few minutes later to also tell my husband that those chocolate covered strawberries and wine are free as well. My husband was very happy about that. I didn't see it as a problem to arrive early in the first place, but hey, my husband is a perfectionist.

My husband had forgot to bring shaving cream and wanted to look good for Valentine's day dinner, we waited and waited, we finally went out and came back and still no shaving cream. My husband called one more time, yelling at them and they arrived immediately with the shaving cream. Wow....

We went to the pool area to relax and we could have those the one no the 4th floor or the one where Kin Lounge is at night but we went with the one on the 4th floor since we've been to Kin Lounge several times and even went there for a pool party and it's too superficial for us so we opted for a family area. The pool area is immaculate, I would want to get married at the pool area lol. The views of the buildings and the harbor were beautiful, one large pool and two hot tubs. Plenty of lounge chairs and plenty of shaded areas if you needed it. Drinks at the pool area are a little pricey, $8 for a beer, haha.

I won't talk about my experience at Lael's or at Top of the Hyatt since I can write separate reviews for them but here's a break down to my experience:

Cleanliness: A+
Decor: A
Room service: A
Concierge: B
Staff capable of following instructions: C
Pool area: A+
Price: B- (but thank goodness hubby booked it through hotels.com )
Lounges: A
View from the room: A+
Parking: B ($22 a day is still a little pricey)

16/02/10 | Link | Rating: 4.0
435. Elysse P.
Last minute decisions on NYE lead to expensive ass decisions. The homies and I decided to do Gaslamp last minute for NYE2013 and last minute had to book a room. Found Manchester Hyatt on hotels.com decently priced! It ended up being a little more than $200... that's pretty good for booking it the day of! Not to mention it's a beautiful hotel and the rooms are huge! The view was gorgeous... overlooking the harbor and the view of the city. LOVED the view at night but especially during the day. It's at a great location, you'll probably spend $5 or less for a cab ride to the heart of Gaslamp. It took us 15.......20? minutes to walk back. IDK I don't remember. hahaha.

08/01/13 | Link | Rating: 4.0
436. J V.
Great location within walking distance to everything! Nice view of harbor but pretty noisy at night being in the city.  Nice adult pool with views but they really miss the mark by not having pool service during the week. Will come back as you can't beat the location and views!

27/05/14 | Link | Rating: 4.0
437. Lillian C.
My friends and I stayed a Saturday night here and here's the breakdown of my experience:

Pros:
Great location, it's walking distance to Seaport Village and it's so close to so many things in downtown SD.
Grand lobby. It had high ceilings and had a upscale feel.
The pool area looked really nice with cabanas and I saw that they also had tennis and basketball courts
They had a small fridge so we could put our drinks!
Great view of the city and ocean from the room.

Cons:
$36/day to PARK for hotel guests! That's PRETTY steep...
Rooms were not the best I've had and I feel like the rooms are pretty small...
Beds were pretty small.
Options to grab a quick bite to eat weren't great but they DO have 24hr room service (although it's pretty pricy).

The room was booked using priceline and so it was a pretty good deal. I don't think I would pay the full price for the room. They had 2 Marine's balls the night we were there so I think it's a popular place to stay if you're going for a particular event. Otherwise, I think there's a lot of other hotels in the area you can check out.

13/11/11 | Link | Rating: 3.0
438. Monica G.
I really have nothing bad to say about the Manchester Grand Hyatt.  It is definitely Grand as the name suggests and has a great lobby.  Eric at the front desk was sweet and accommodated our request to have a higher floor and both rooms on the same floor.  The room is on the smaller size but very modern.  The double beds are comfy, there is a flat screen TV in the room and our view of the port and gaslamp district was excellent.  I also couldn't hear our neighbors and I know we had some because the hotel was 100% booked.  The parking is $26 dollars but thats not unusual for the area.  We had a great time in San Diego and I wouldn't hesitate to stay here again.

19/03/13 | Link | Rating: 5.0
439. Chris F.
This place was phenomenal. Outstanding rooms, service and great value for the money. Allowed us to check in early which was a bonus.

22/07/14 | Link | Rating: 5.0
440. D S.
Our first time staying here over the July 4th weekend. We booked the hotel through the Auto Club. I have to say we were very happy. The hotel is beautiful, the rooms & shower presure were great and the staff is first rate professional and friendly ! We stayed on the 17th floor and the view was wonderful !
Great location. Walking distance to Gaslamp Quarter, Seaport Village, Convention Center and the USS Midway.
Only a couple of things that I wasn't thrilled about -
1. Self parking in structure is $26. per day.
2. WiFi is Not included and has an additional charge.
3. The man working in the cafe' was not at all friendly. He needs some personality.
Over all, we really enjoyed the stay and we will be back again.

10/07/13 | Link | Rating: 4.0
441. R B.
Stayed here for weekend.  Nice location but rest is bad .  There were lines for elevators all weekend .  Do not stay here.

30/12/13 | Link | Rating: 1.0
442. Ray W.
I would say I am in line with the 3.5ish average. I think there are some pluses that are related to location and proximity. If you are looking to be centrally located you are set up. If you want a  beach take the ferry over to Coronado , and walk / bike/ pedicab/prancercise over to the beach. Super close to Gaslamp as well. So you can walk to great restaurants. For us, we didn't hire a car and it worked fine.

Drawbacks- The bar up top, is way outdated and staff is ready to walk at 2A, so if you are up there for a late night drink be ready to get booted. Also, the cost for basics at the hotel store is through the roof. We spent $18 for some Advil and a Gatorade. That is obscene.

Other positives- Plenty of complimentary basic needs can be brought to your room. Pool, if you want some down time.

Was worth the stay and great for a last minute getaway.

24/06/13 | Link | Rating: 4.0
443. Paul H.
Spectacular views of the waterfront and Coronado island.

Amenities: 3.5/5
-Attached Parking garage. Parking for hotel guests is $24 per day, otherwise its $8 per hour
-In-hotel restaurants and shops
-Kin Spa (didn't get to try)

Hotel Room: 4/5
-pillow-top mattresses, 3 super soft pillows and 1 body pillow
-my bathroom was huge
-Samsung HDTV 47"
-Internet is NOT FREE!! $9.95 per 24 hour with limited bandwidth.
-Hyatt supports Aquafresh toothpaste and Tazo tea.
-In-room safety deposit box
-Iron and ironing board

Hotel Meetings/Events: 4.5/5
-Plethora of conference rooms.
-Gigantic ballrooms (Largest ballroom in SD), projectors and microphones

Activities: 4.5/5
-Tennis and Basketball Courts
-Large outdoor pool, hot tubs and fire pit
-Eldredge Stay Fit fitness club: 6 ellipticals, 10 treadmills, 2 cycling, plethora of weight machines and free weights, medicine balls, yoga mats, resistance cables, oh my! Rows and rows of dry and cold towels, complimentary headphones, open 24 hrs, must be at least 16 yo

Dining: 3.5/5
-Sally's Seafood on the Water: [see my review yelp.com/biz/sallys-seaf…
-Lael's Restaurant: [see my review yelp.com/biz/laels-resta…
-Top of the Hyatt: [see my review yelp.com/biz/top-of-the-…

17/03/11 | Link | Rating: 4.0
444. Mona A.
Had an AMAZING TIME!!  the People are Awesome!! Kenya checked us in, she was amazing!!  from bell hop to the people on the VIP 33rd floor staff were OUTSTANDING!  33RD floor had amazing food, , I loved it , the rooms & beds were comfortable...view immaculate...

Thank You sooo much , a VERY beautiful hotel!

24/07/13 | Link | Rating: 5.0
445. Judy M.
Some highs and lows.  Beautiful view, great location, modern rooms, and wi-if was included.  On other hand, some of the carpet in the conference areas needed to be replaced and room service is expensive-which is to be expected-but more expensive than usual.

18/12/13 | Link | Rating: 4.0
446. Tammy G.
The location and view are amazing. The room service food was awful. Do not order in! The tortilla soup was too salty to eat. The prime rib sandwhich was just ok, but the tabouli was embarrassingly bad. I don't mind paying the overpriced fee for hotel room service when the food is good-it's expected. This food was not eaten. Don't do it!   Parking is extremely over priced, and in this day and age wi fi should be free.  

The lobby was beautiful, the rooms were clean, and they accomodated us with a late check-out.  Balanced with price gouging wherever possible and inedible room service....I am going with 3 stars.  Would I return? I would. But I would love the food to be better. I would eat out.

30/04/12 | Link | Rating: 3.0
447. Julisa L.
Very elegant looking. Friendly staff. Close to downtown and lots of nice restaurants in the area. Definitely would come and stay again.

13/05/13 | Link | Rating: 5.0
448. Linda D.
Desk clerk was able to waive our upgrade fee and we were able to get a king size bed on the 23rd floor facing the ocean. They were helpful and friendly and addressed me by my name. I was in awe stepping into the lobby with how grand the decor was. From our room, you can see Coronado, seaside village, pool, trolley in downtown, very nicely located and quiet compared to gaslamp district.

Only reason for my giving this hotel 4 stars instead of 5 was because they charge their guests a $26 dollar fee to park overnight in their garages. I guess I'm so used to be spoiled in Vegas,where there is no charge, that I bumped it down to 4 stars.

08/04/12 | Link | Rating: 4.0
449. Vanessa H.
SO close to being a 5-star review, but this was another stay that was top-rate because of the workarounds I was able to find. I figured I could do better than $26 for self-parking in a shady garage, so I ventured down a couple blocks down Harbor and found a private lot that was charging $15 for the night. If you just need the night, you are good with that, but for all-day parking it was still $23.

But as for the hotel, I loved it here. I nabbed one of the remodeled rooms and it was beautiful. I got a great view of the Coronado Bridge.

- Beds/linens: I slept like a baby! Sheets and pillows were so comfortable. Towels were so nice and soft.
- Windows: THEY OPEN. Not far, but they are able to be cracked open, which is a HUGE plus for someone who generally hates hotel air. With the prime location close to the water, being able to have fresh air was a wonderful surprise.
- Hotel smell: Nearly imperceptible, and not altogether unpleasant, but still thankfully mitigated by the ability to crack open the windows.
- Water pressure: very good! The sink was a cool design where the water spilled out into a square, shallow sink. Very modern and sleek.
- Service: My only contact was with the front desk at check-in, but Tommy was a great host and chatted with me about my visit, and offered tips on walking to the club I was going to later that night.
- Location: Prime waterfront and Gaslamp-adjacent, but you'll still need to walk a good 15 minutes to get to the heart of the district. On a summer night I bet this would be a welcome stroll; it was a little chilly in late December but still not unmanageable.

Overall I enjoyed a great stay here and would definitely come back. I got a great deal on Priceline and so the value was off the charts.

26/12/12 | Link | Rating: 4.0
450. Jerry N.
a must stay in dwontown SD
handy to all things,
on the bay,
great ammentties.
the rooms are recently re-modeled and very modern and clean and spacious.   Very good value for the dollar.

14/02/14 | Link | Rating: 4.0
451. Millie Mae H.
Upgraded our room, oh yes!

Let me start of with how much I love the view from this place. The San Diego bay, the bridge, Downtown... all outside of your floor to ceiling window. Adds the cherry on top to your stay!

The room was modernly decorated, the king sized bed was one of the best I've slept in. I surely appreciated the lighting in the bathroom, perfect for a gal getting ready to go out! Everything seemed newly updated!

The hotels amenities are exceptional as well. Nicely sized and equipped gym, large open pool area, basketball+tennis courts, spas.... So if you're into those extras, this hotel is where to be in downtown SD. Plus, all staff we encountered were polite and friendly. Front desk staff were very accommodating, giving us tips on sights around the hotel and a helpful mapguide around its towers.

Great location, parking garage fees average (almost $30 a night I believe, standard for this area though), and we booked through a LivingSocial deal. I'm definitely coming back and staying here!

19/06/13 | Link | Rating: 4.0
452. Sherley I.
Have been here for a number of things, so here I go!

3.5 - Boys & Girls National Conference
Hotel staff was helpful in figuring out what rooms to go to, but when it came down to the food, it was cold.  Had a bunch of different buffet stations, some better than others, but most of the food was cold, which is never a good thing.  Drinks at the bar were free so one can't complain and again staff was nice.  Overall a solid 3.5, just couldn't get over the cold food (that should be clear, since I mentioned it 3 times!)

3 - Top of the Hyatt
Why a 3 you might ask?  Well...other than the view, I didn't think it was very special.  Service was a bit lacking, and when I'm spending that much on drinks, I expect something better.  View is gorge though...will try it again...maybe

11/06/12 | Link | Rating: 3.0
453. Mayling C.
Great area. Walking distance to gaslamp,  seaport village, and convention center.

Room was nice and modern.  Had a fridge which was nice to have.  Had a standard king size bedroom but, bathroom is a little small for such a nice hotel.  Parking is expensive and even to watch a movie is $17.

29/04/13 | Link | Rating: 4.0
454. Coco B.
great view, nice bar. very comfortable and affordable.

we were on the 30th floor it was amazing! and they have hot tubs!!!!!!

only bad thing is the entire hotel is non smoking

27/12/13 | Link | Rating: 5.0
455. Zachary H.
Great hotel,beautiful views.  The rooftop bar is pricy but the view more than makes up for it.  Excellent customer service, one of the best big city hotels I have stayed in.

24/04/13 | Link | Rating: 5.0
456. Marissa L.
A friendly staffer put us in the older tower in one of the newly rennovated King rooms.  All of the furniture was very new (including shower fixtures that were improperly installed...)

On the last day we discovered there was a fridge in our room under the TV the entire time.

I had a LOT of reservations about staying in this hotel, but we were randomly assigned by ComicCon.  First of all, this hotel is famous for supporting Proposition 8, which made same sex marriage illegal.  

I saw red a lot of the time walking through this hotel because they have so many ads for weddings at the Hyatt.  Really?  You donate all of this money to invalidate people's marriages and then you have the nerve to advertise for wedding services?  What is wrong with you people?

I also think that their responses on Yelp are really deceptive.  A lot of ComicCon guests complain about their $26 nightly parking.  Their PR person then goes on yelp and says they have a free parking deal--but neglects to mention that it is not a valid discount during ComicCon.  

We went to check out the Top of the Hyatt bar but were ignored by wait staff (I guess we were underdressed?)  It was really crowded on Saturday night of ComicCon.

Overall, staff was friendly and slipped us some free wifi passwords.  Cleaning was efficient (although they forgot to replace our toiletries and removed our used toiletries so we had to go down to the desk to get soap and shampoo.) Electronic check out kiosk was handy.

We noticed that our tap water was coming out as a really weird white foam.  They said they would send a repair person to check it out but that person never did show up.  Hopefull it was just oxygen bubbles.

It was a great location to stay at, so accessible to the convention.  I just wish it wasn't so expensive.  Oh, and the crapping on people's rights part, too.

18/07/12 | Link | Rating: 2.0
457. Arlene P.
Gorgeous place!  I like that the parking is validated for 3 hours.

So whether I'm here for an event or just enjoying the view from the 'Top of the Hyatt', I am glad we have a hotel like this located downtown in San Diego.

I've never stayed here, but my friend has the suite.  The suite was spacious and nice, but just a little outdated in the kitchentte.  Nice touch that they had one of the Kurig type coffeemakers in the suite though.  Plus, the view from the room can not be beat.

20/07/12 | Link | Rating: 4.0
458. Mr K.
Stayed here one weekend when I couldn't get into a couple of other hotel favorites in the area.  I had average expectations, but I was pleasantly surprised with my stay.

So they don't call this a Grand Hyatt for nothing, it's rather large.  Yet the front desk, the valet and the bellman are all on the top of their game.  Waiting is minimal.

The rooms are typical Hyatt.  Well appointed, clean and comfy.

Location is right on Seaport Village basically and near the gaslamp.

The pool seems rather small for the size of the hotel.  It was uber crowded.  The great thing is that there is a bar onsite until about 5:00 and they have full waiter service if you're hungry.

13/08/12 | Link | Rating: 4.0
459. Kristen S.
Poorly managed.  First of all, it's ludicrous to still charge hotel guests for WiFi.  It's 2013, people.  Second, if you have to, at least provide a fast connection.  It's infuriating to pay $12 a day for WiFi that crawls and takes 5 seconds to render nytimes.com or yelp.com .

08/05/13 | Link | Rating: 2.0
460. Jes H.
Beautiful rooms, awesome conference areas. Really enjoyed the entire vibe. Just wish parking was free!

23/12/13 | Link | Rating: 5.0
461. Joshua S.
I booked this hotel late Monday night on Priceline and got a great rate for a last minute getaway to San Diego!

I am so glad I got a chance to splurge a little and stay at such a beautiful hotel!  The lobby is huge and well designed with high vaulted ceilings.

Basel checked me in and was friendly and professional.  He offered a map of the hotel and downtown area instantly and gave me directions on getting to Petco Park for the baseball game and to the Gaslamp District.  I asked for a possible upgrade and he did so...I was given a room on the 29th floor with a water view.

The room was FANTASTIC!  Loved the modern, sleek style and the bed was very comfortable!  The pillows were soft, maybe too soft for my liking, but I still slept very well in the bed.  The fixtures in the bathroom were great...the sink faucet and the shower head, with good water pressure.  The view I had was RIDICULOUS!  One side was the bay with the Coronado bridge and the seaport, the other downtown San Diego!

My two concerns with the room were that 1) the TV did not work when I arrived...I tried the remote, called for another which was promptly delivered, but that did not work either, until the attendant discovered that the TV was unplugged and 2) one of the bedside lamps did not work...it appeared to be plugged in, but would not turn on.  I just used the lamp on the other side of the bed, so not that of a big deal, but I would advise the hotel to inspect their rooms more closely and make sure all is in working order.

The adult pool was a great facility...enjoyed not having any kids around, the quiet atmosphere, the view of the bay, and like the relaxing, meditative music that was played over the speakers.

I guess my one concern with the hotel was the casual dining options.  I did not partake in Fine Dining.  But for the casual, quick service outlets, I was NOT impressed and did feel there was not any excitement.  Redfield's Deli was nothing special and the sports bar looked nice and I did have a drink there, but not much of an atmosphere.  The lobby bar was only open in the evenings and they had a gourmet burger concept for food service there...Thinking maybe they need to re-examine those choices?  With the Gaslamp District being just a few blocks away with such a huge array of dining/drinking choices, it might be hard to compete.

Overall, I loved the location downtown right on the seaport...withing walking distance of the trolley, the ballpark, and Gaslamp.  Just be aware that there is a charge for parking...$26/day for SELF park...Valet cost more so that needs to be a factor.  Would definitely stay there again if I could get a good rate.

06/09/13 | Link | Rating: 4.0
462. Josh C.
This still is, and probably will be for a while, the nicest hotel that I have ever stayed in anywhere.  My family got a room through Hotwire for a mere $110 which was an absolute steal.

This place has it all - great views of the San Diego Bay, Seaport Village being within walking distance, a pool located on the fourth floor of the hotel with plenty of chairs around, fitness center, basketball/tennis courts, and nice clean rooms.  You really could spend all of your time at this hotel and not ever go out and still have a good time.

The only thing I don't like about this hotel - it's a 4-star hotel, so internet is not free and there is no free breakfast in the morning.  Either way though, this was a great place to stay for three days in San Diego and if I ever find a price that low again for this place I will SURELY go back.

15/08/12 | Link | Rating: 5.0
463. Anoop G.
I was in a room with awesome views overlooking the USS Midway.  The hotel is your typical Hyatt and I'd have given it 4 stars except that the Internet performance was really poor.  I did not try any of the restaurants as there were many food options a short walk from the hotel.  Interactions with the hotel staff were all pleasant.  The room and bathroom were both clean and the  shower and faucets were all normal...nothing positive or negative stands out.  I did not sleep well but I don't know why.  The beds were quite firm and supportive...maybe the dryness?

16/07/14 | Link | Rating: 3.0
464. David S.
We stayed last weekend for a little staycation.  The hotel is beautiful!  Just a gorgeous place in a gorgeous setting.  Their 'Kin Spa' is top of the line...comparable to Mandalay Bay top of the line!  We only had a breakfast on-site so I can't comment about the restaurants but for a romantic get-away, this would be the place and for the ambiance I thought the room rates were reasonable.  My only complaint would be the charge for WIFI and the $28/day parking charge.  Why I give 5-stars however is because when I mentioned these items on a Hotel survey subsequent our stay, I received a personalized and direct response from an Assistant Executive of the Hotel and although they may or may not be able to modify those charges, they really do appear to care about providing the wonderful getaway experience and have earned my future return business!

13/03/14 | Link | Rating: 5.0
465. Dan C.
Get the premium view king room. If you call early, you can request a marina view. It's the best hotel around downtown SD. The pool and staff are amazing. The even have fire pits at night for the kids to build their own S'Mores.

04/09/14 | Link | Rating: 5.0
466. Laura B.
This was a fabulous hotel! Everything was perfect. Great location, beautiful facilities, such friendly staff. Went out of their way to help, even finding a stool for the bathroom so my three year old could reach and use the sink. Loved the s'mores by the fire pit. Will definitely stay again if in San Diego!

15/10/14 | Link | Rating: 5.0
467. Michael B.
We found a good deal through Expedia, although the double room we booked was not available and they offered us the king room on the higher floor with a rollaway bed. As the hotel explained they don't guarantee rooms ordered with third parties. Anyway we checked once again next morning and finally we got our double room.

There was a conference in the hotel, so the note to myself is to checkout about any events in the future. There were way too many people in the hotel and around. The pool was literally packed with the people.

Keep in mind there is the construction on property next door. We haven't heard anything from our room on 22 floor of Harbor Tower, but I bet you could hear the construction noise from the other building. In the same time heard a little bit of the railroad crossing signals at all hours of the night.

The location is great for doing all the downtown and waterfront things. We walked to Gaslamp Quarter a few times to eat and stroll along the waterfront.

06/09/13 | Link | Rating: 4.0
468. Tyler S.
Fantastic hotel, considering its a mass chain.  It's the small things that count when you're away from home.  Hyatt clearly understands this.   I made a reservation on the phone and it was somehow lost when I came to check in, and without a second thought the gave us a room with a beautiful view of the bay.

Pro's:
- Nice big flat screens directly in front of the bed
- Gorgeous bathroom with soft towels
- Fantastic sizable gym
- Pretty decent internet (compared with other chains)
- The bed is great, and perfect down pillows
- Extremely friendly staff
- Good price for the quality you get

Area's to consider some improvement:
- Consider adding more channels
- Consider expanding room service menu (was a bit sparse)
- Consider adding a coffeeshop and/or 24hour convenience store

06/07/13 | Link | Rating: 4.0
469. Jenn D.
Hm... what can I say besides amazing service, location, and amenities?!? Upon arrival people open doors and say hello to you left and right. We arrived early, super early by hotel standards (12pm), and the front desk was still nice enough to give us our room since it was ready even though check in didn't start until 4pm! To top it off, she gave us complementary wi-fi (usually a charge... not sure how much) since the hosting conference wasn't providing it. Off to a great start! Throughout my stay all of the staff members were extremely nice. Maid service even gave us two sets of toothpaste, soaps and shampoos when they realized there was more than one person staying in the room. Cleaning was done quickly and never interrupted my going back to the room... they're so speedy!

Gym was large with lots of different machines... treadmills, actual stairmaster (with moving stairs), stationary bikes, free weights, pull up bar, bench press... my gosh. Medicine balls too! All of the treadmills have tvs. There's also warm or cold water available, refreshing minty smelling cool towels, regular towels, and lots of magazine.

Pool is large and tons of chairs all around to sit. Fire pits, open grassy area, and tennis courts on the same level as well as a hot tub. Separate towels here too.

Location is great! View from the 40th floor is gorgeous at night from the lounge. Walking distance from seaport village, gaslamp district, convention center, Westfield mall, and the waterfront restaurants. Parking is not so great... $36/night for valet or $10/hr. I didn't have to deal with this. If possible, I recommend just taking a taxi.

The catered food is AMAZING! Kobe beef was absolutely delicious! All the other dishes were good, but that one really topped it off.

31/07/12 | Link | Rating: 5.0
470. Jay D.
Big hotel. Nice modern design in the rooms. The lobby is spectacular. The bar should keep serving food until last call. The hotel is in the gas lamp district so it's close to everything.  I'd stay there again. Good value and pricing.

31/12/13 | Link | Rating: 4.0
471. Annie G.
Ther are SO many pluses about this place.

Appearance: Of course Hyatt Hotels are always wonderful to be in. Their style is wood finishings and a bit more vintage in their lobbies and check ins. However, their rooms are very modern and contemporary. This hotel is HUGE. They have the most beautiful GLASS bar on the 40th floor with a spectacular view of Seaport Village at night. They have two pools. One is more family oriented where there are many children and smaller pool on the 3rd floor. There is an 18+ pool on the 4th floor. Standard Rectangle pool with nice balcony view. (Its not Hard Rock hotel Sunday status). THE ROOMS: Bed is very comfortable, the matress, and the sheets are fluffy and lightweight. There is an office desk and chair, a Loveseat leather couch on the corner and a woderfull view of Seaport Village. (if you get the room with the view). Our restroom and tub were standard size as it was expected being as we got the standard King size room. Also, they have a little Fridge!

Staff: The staff is all wonderful. Very helpful, attentive, charming, and accomadating. When I got there, I asked if i may upgrade from Two beds to King Size and they did it for no charge. Great!

Pricing: I got a great deal on Living Social for Memorial day weekend from Saturday check in to Monday check out for only 169. I did not pay regular price. Parking was $26 a day with free in and outs. This is cheap in comparisson to most hotels closer to Gaslamp that charge $40. Now, the staff were very friendly and suggested we take a cab as the Gaslamp drop off is only $12 incomparisson to taking your car and parking for vallet anywhere at Gaslamp.

Location Location Location! Its perfect. My boyfriend and I think this location is great because the Metro, Ralphs Grocery store, and Seaport Village are all walking distance and very useful.
my boyfriend and I used the Metro for the whole weekend. We went to Balboa Park for the museum, Gaslamp every day, and just getting dropped of randomly in the city.

08/06/13 | Link | Rating: 5.0
472. Ruth P.
Not a fan! Main pool closed and other pool closed for functions. We have kids and they want to swim - when the spa pool was open u r forced to get room service (no bar side service like at the main pool - which was closed ) they charge u 22% service charge plus tip. In my opinion if the main pool is closed don't charge people for room service when they have to use the spa pool instead! The coffee shop and the sports bar had terrible service . The coffee shop in the morning - slow cashing out and coffee and cream empty so people had to wait - no grab and go their ! Rooms are small as well. No counter space in bathroom - no hooks either to hang anything in bathroom.

28/04/14 | Link | Rating: 1.0
473. Curt D.
This hotel has a nice view... I liked looking out and seeing the water and the city all at the same time, nice sunrises and sunsets...

Other than that it wasn't really too impressive - just kind of blah...

I got room service and it was pretty decent but nothing to write home about :)

I will say however that you MUST avoid rooms near the elevator and utility door. They put me in one of those rooms first and it was super noisy from the first minute I was there... Thankfully they were able to move me to a quiet room, because if I had to stay in the first room this would be a one star rating for sure...

22/04/14 | Link | Rating: 3.0
474. Phuong T.
we stayed here for the 4th of July. Beautiful LOBBY, looks like a train station. Beautiful -- rooms. The pool area was awesome, there's a crazy kid infested pool on the 4th floor... or the oasis pool ;) on the 3rd...away from the germ monsters. Great place to check out the fireworks. ;D

05/07/13 | Link | Rating: 5.0
475. Sharon K.
Excellent place to stay, AJ the manager, checked us in and not only was he professional and nice, but he made sure our room was  ready and provided excellent customer service! Great way to start our mini vacation!
Our room was upgraded to a corner room with views of the marina and pool, we took advantage of the Hyatt club, and throughly enjoyed our stay. Parking is $22 a night, but well worth it. Seaport village is right next to the hotel, and Gaslamp is a short walk.

24/12/12 | Link | Rating: 5.0
476. Michelle M.
We stayed for our Anniversary and upgraded to a corner room.  I saw on one review that their upgrade to a corner room was $125 more.... ours was only something like $30 and it was a summer weekend evening.  

We live in San Diego, but can still say that the views we had from our floor were beautiful.  The bar at the top (I think 40th floor) has a gorgeous view at night... if you can get a seat near a window.  

Our room service order for breakfast the next morning however was all whack.  We asked for two orange juices and water, we somehow also got apple juices.  My husband's order was completely messed up.  Mine was fine... LoL.  However, for the price of breakfast room service (it was at least $100).... it shouldn't be coming up wrong.  

The husband can work from anywhere, but needs internet access.  At the rates of these rooms I would highly expect a code and access to internet.  NO.  You are given a choice of two internet speeds/levels whatever.  He selected the premium rate (since for work) and it was soooo slow it might as well have been dial up.

I have photos of the corner room views, but it's not allowing me to add.

20/09/13 | Link | Rating: 4.0
477. Shawn W.
Hotel recently contacted me and had a great conversation.

This hotel is tough to rate... Here for the Holiday Bowl and celebrating a special birthday! Took the Amtrak from Los Angeles to the station- walking distance to hotel. The hotel is situated nicely - by the marina and close to the Gaslamp District. Huge hotel, excellent for conferences, big gym, good sized pool. Various places to eat on site and walking distance to restaurants.
We stayed  in the Harbor Tower on the 23rd floor- paid for an upgrade and the views were nice! Room was basic ( it was renovated and it had a much modern feeling than the grand lobby) Bathroom had a nice shower, but no tub. Great bed and sufficient closet space.

OMG...you can hear a lot outside....and you can hear your neighbors too! Paper thin walls- blinds make a lot of noise-- seriously you can hear your neighbors pulling on the blinds and it sounded like it was coming from your own room! Doors slam loudly too....at the end we got used to it, but the following is why I couldn't give this hotel more stars...

Staff was professional, but perks seem to be handed out differently ( we paid for an upgrade while others we found out were given a free upgrade) We paid for our buffet breakfast while others were given free coupons. Lael's grand buffet was good. 24 dollars when you pay. It was a little frustrating to say the least. However, we were here with friends...they stayed on the 15th and 16th floors with larger bathrooms and the great same views ( got a much better price too). We didn't want this to prevent us from having a great birthday celebration, so we tried our best to focus on the positives-fantastic neighboring restaurants, other hotels our friends stayed at,  the good deals they got from this hotel, and great company of friends.

Despite the different quotes, I have decided to give this hotel 4.5 stars. It meant a great deal that the hotel actually listened to my concerns, which in retrospect was not a big deal.

04/04/13 | Link | Rating: 4.0
478. sara y.
Highly disappointed! The pictures fooled me into thinking this is a sophisticated elegant hotel, sadly my experience has proven otherwise.

I haven't slept in weeks came here for rest & relaxation which the front desk was aware of only to woken up ALL night and morning by wild teenagers a few doors down.

No one at the hotel has changed our room to another floor when security was unsuccessful to do anything. No I'm sorry let us see how we can help you... Nothing but attitude from the front desk!

From my miserable experience the service for the price is certainly not comparable.

The rooms do not have insulation or curtains you wake up when the sun is up.

22/03/14 | Link | Rating: 1.0
479. Tricia T.
This hotel is simply gorgeous and perfectly located in downtown San Diego. Lots of spectacular views and nice walking. Plenty of Shops & good eats.

16/11/14 | Link | Rating: 5.0
480. Gabriel M.
Stayed here during our last visit in SD. Its in a great location very close to the Gaslamp district and to the other attractions.

We were able to check in at 930 am which was a huge plus and the other reason for the high marks was the adult pool. Imagine a pool with no kids running around yelling and screaming. Was so relaxing and quiet. Will probably stay here again in the future.

30/07/13 | Link | Rating: 4.0
481. Megan J.
Even though I stay here for work conferences, I love this place! It's in a great location to get to whatever you may want or need while you're there - the closest neighborhood is the Gaslamp district. The pool is nice, but littered with screaming kids in the summer! I haven't been to the fitness center because there are too many great places to run. Most rooms seem to have a great view, the last one I had was water and city and beautiful! The on-site dining options are pretty standard (and the banquet menus are a mix of terrible and okay), but again, head off to explore the beautiful city and your stomach will be happy!

12/08/13 | Link | Rating: 5.0
482. Danny N.
The lobby was beautiful and reminded me of a Vegas hotel, but the king bed room was a tight squeeze. Even though I requested a quiet room, they put me in a room directly across a door that says "Staff." If you get placed in this room and plan on sleeping past 7am, request to be moved immediately.

All morning long we heard people in & out of that door. And it's not like it closes quietly, it slams shut each time. Then we heard talking.

Also, the way to open the blinds in the room is so loud that every time the room next door opened or closed theirs we heard it.

The Club Room level was a nice addition, breakfast didn't have all that much to choose from, but at least I didn't have to spend money or time searching for breakfast.

The best part of the hotel is obviously the location. Right near convention center, gas lamp, a ferry p/u to go to Coronado, and soon a Cheesecake Factory will be next door.

I'd go back, but I'd be weary about where my room is.

14/10/13 | Link | Rating: 4.0
483. ivan w.
Third stay in last couple of months. Didn't try the restaurants.  But here for work and conferences.   Get what you paid for.  The hotel was wonderful and clean.  The staff efficient and friendly.  Many of the rooms have been remodeled.  Try and get the corner king or premium king rooms.  You get a first class room and bathroom.  The  pool with fire pit area is great with beautiful views of the water and the skyline.  In the evenings, the fire pits come on and you can enjoy a drink or toast some s'mores.  The fitness room is gym quality with new equipment and never packed.   They have many conference rooms.  The layouts of the rooms was such that the attendees and hotel guests really didn't run into each other like the running of the bulls.  This is one classy place.  After spending time here, I use this Hyatt as the bar to measure all others.

10/11/14 | Link | Rating: 5.0
484. Robert P.
The only problem I had was with the reservations operator.  I realize her job gets mundane with travelers calling with dumb requests, etc., but sighing in irritation can be heard on my line from her.  It was a little irritating considering I was just confirming reservations to be proactive.  Good job Hyatt!  Be thankful you are a conference hotel so occupancy is guaranteed.

01/12/14 | Link | Rating: 2.0
485. R C.
Loved this hotel.  We visited San Diego for my birthday last weekend and decided to give the Hyatt a try after we previously stayed at the W.  I'm so happy we stayed here. The rooms were nice, clean, and we had great views.  The staff was very attentive.

The location of this hotel is great, walking distance to the gaslamp district, the marina shops are right outside of the hotel, the light rail runs right by the hotel.  It's easy to get anywhere.

There pools are awesome.  The main pool seems to be in the middle of a wind tunnel between the two buildings.  However, the adult pool doesn't have the wind issue and you don't have to worry about little kids screaming and yelling.  The bar on the 40th floor has beautiful views of Downtown SD and the beach area.

If we are ever in town again, I would want to stay here.

28/09/13 | Link | Rating: 5.0
486. ken m.
This place is huge. Parking is $25 a night-  Rooms and views are great. Staff great. Seaport Village is right out the backdoor.  I usually prefer a smaller type hotel, but got a good price line deal.

The only negative is that the place is SOOOO that its 10 minutes just to get from the parking structure to your room.  But most parking in downtown SD I have found to be either a ripoff or hassel anyway.  Overall if you want to be next to the water and walking distance to the Gaslamp, Mall and Petco park, this would be a good bet.

30/05/13 | Link | Rating: 5.0
487. G W.
Bodily fluids found on our blankets. How would you enjoy your stay finding that in your bed. This is a room they promised me was just cleaned. This place is disgusting.

26/09/13 | Link | Rating: 1.0
488. Andrea R.
While my daughter has been on a few dozen flights in under 2 years, we've managed to avoid any trips that involve hotels. However, when I mentioned to my husband that I was going to spend a weekend in Honolulu for work he decided to meet his parents at the Manchester Grand Hyatt in San Diego, where his dad was staying for his annual company conference.  

On my way home from Honolulu I stopped in San Diego for some qt with the fam. I was a bit worried about how my daughter would adapt to life in a hotel, but it was no problemo here at the Hyatt. It probably helped that she was staying in the Presidential Suite, which I believe is bigger than our condo in Chicago. There was lots of rooms for her to run around, a fully equipped kitchen for her milk and snacks and they put her crib in a connecting room. I believe the Hyatt has their own cribs, but this was rented from a baby rental company in SD.

I didn't get much downtime during my quick trip to SD, but did enjoy an early 5K walk around the gorgeous surroundings of the hotel. This hotel was also conveniently located right across the street from the Children's museum so we spent a few hours there before naptime. And during naptime I booked an appointment with Ember at their wonderful salon/spa for a blowout.  Ember did an incredible job, although it was quite expensive, but then again that appears to be the norm when it comes to hotel spas.   The pool at the spa looked pretty amazing as well- another reason to go back to visit!

I enjoyed my 24 hours at this massive hotel and I think my toddler loved her first hotel experience even more.

19/09/12 | Link | Rating: 4.0
489. Katie K.
We had a beautiful view of the Harbor, 18th floor, end of the hallway. Our room was quiet, the bed was comfortable, and the room was clean.

The property is in a great location within walking distance to the Gas Lamp which was great for going to dinner and walking downtown.

Only downfall, if you can even consider it that, the lotion smelled so gross. Other than that, would stay again for sure!

17/10/12 | Link | Rating: 4.0
490. Randy G.
The lobby of this hotel is spectacular and very grand. Make sure you take a moment to enjoy the archway ceiling artwork. It is really beautiful.

The rooms were standard with a very nice view of the bay and downtown area. You'll get to see aircraft carriers go by from your window.

The reason they lose a star is somewhat out if their control, nevertheless, its because both the trolleys and freight train pass by regularly and you hear the airhorns for the freight or bells for the trolley. It gets quite annoying. Bring your ear plugs!

The cleaning service did an excellent job and staff was very nice.

22/12/12 | Link | Rating: 3.0
491. Omar G.
The service was amazing! This is place is top notch! The food was amazing!
one word to describe my experience here: AMAZING!!

they have valet parking, it is close to Gas Lamp and the convention center. A small driving distance from the airport and the USS Midway.
I would recomend this place, over and over again.

20/11/12 | Link | Rating: 4.0
492. Tahner S.
Bloody Mary by the pool - 17 dollars.  Stay here, dine elsewhere.  Food and beverage prices are a kick to the teeth.

18/06/14 | Link | Rating: 3.0
493. Alison M.
The lobby of this hotel is striking in it's largess.  Because of the "two towers" this hotel boasts with views of either downtown San Diego or the water and Coronado Island, this hotel drew my co-worker and I in while in town for a three day business trip.

The hotel is nice and has been finished well.  We were on the 32nd floor of the hotel and had a lovely partial view of both downtown and the waterfront.  

The bathroom fixtures and glass shower were nice as well as the large TV screen and massive amount of feather pillows on the bed (something like 5 or 6) were all great.

The pool is located on the 4th floor outside on a rooftop area that has 2 hot tubs and a decent sized heated swimming pool as well as an overlook area with a fire pit and a view of the city.

Parking is $26 if you self-park in the garage or $36 for valet.  Also an additional $10 per night for wi-fi.  The hotel is also very nearby to the airport, the convention center, the gas lamp district, and various other shopping areas.  It also backs right up to the Seaport Village area that features a lot of restaurants and shops.

What wasn't great were the constant sounds of chairs and tables being drug across the floor above me starting at around 10pm every night until around 11:15 or so and beginning the next day at around 7am.  

I complained each of the three nights I was there - I was also woken up at 1:30am the first night I was there by the sounds of this furniture being moved.  I complained to security and the noise promptly stopped.

The second night when I called to complain I decided to investigate for myself because I could not understand how anyone could constantly move furniture around in their room for 3 hours and how I could hear it so loudly when I had carpet on my floor - I got in the elevator in my PJs and tried to go to the 33rd floor only to find that you cannot select that button because it is in gold and required a keycard and said "Club Hyatt" beside it.

Immediately I knew that there was some sort of VIP lounge above my bedroom and that people were pushing chairs in an out when they got up and down and also starting at 10pm when the club closed and the staff were cleaning.  It all made since.  

Still - for the price and my lack of sleep I called to complain and said either the noise needed to stop or I needed another room and I found it difficult to believe anyone wanted to sit and listen to that late at night while trying to watch tv or read.

The staff were polite and apologized and did try to solve the problem when I called - but it happened EVERY night and I had to call and complain.  

The the third and final night I spoke to the manager on duty of the hotel who indicated that the club had been closed down for a while and they had recently reopened it - I advised that no one should have to or would want to pay good money to listen to those sounds and they needed to do something about this.  I would hope they listened because based on my experience, while the hotel was lovely, I would never return.

13/11/12 | Link | Rating: 2.0
494. Mary N.
Was here for training in Old Town San Diego in May 2012, but felt it was worth it to stay in downtown to be walking distance to Gaslamp.  Its a great location and walking distance to Ralphs.  This is where we bought all of our necessities since the hotel has refrigerators. It was walking distance to many food joints, but gaslamp is pricey so you have to ask for daily specials (like taco tuesday, i.e. funky garcias.  $1 tacos and $4 for a large deep fried taco), and happy hour.

There were 14 of us and we each had individual rooms.  They were not ready around 5p and gave $50-75 food credits and complimentary breakfasts, and room upgrades to those who had to wait longer.  Very expensive parking, just glad we were able to expense part of it for work.  The skyview lounge was closed, which was very unfortunate.  Maybe next time!

03/04/13 | Link | Rating: 4.0
495. Mike W.
We had an enjoyable here for the most part.

We had a bay view/city room. I can't give this place four stars, though, because the windows were filthy. There wasn't much of a view because of the dirt buildup on the outside of the windows. I've uploaded a photo, so that you can see just how dirty they were.

We were also awaken at about 12:30am because some kid on another floor was screaming and crying. This went on for about 30 minutes. That's not the fault of the hotel, though, but it still detracted from an otherwise nice visit.

I would stay here again. However, the hotel really needs to clean the windows on a regular basis. The buildup looked to be more than a month old. Unacceptable for a hotel of this caliber.

23/12/13 | Link | Rating: 3.0
496. Talal M.
Clean and friendly hotel. I'll definitely stay here again.

25/06/14 | Link | Rating: 5.0
497. Tiffany S.
Snagged a deal at $132 a night and the experience blew me away. Per diem rate with an all-out view (how did that happen?). We got a corner view that had a wrap around view from the harbor to the gaslamp! It was allot more spacious than I expected for a standard room.

The pool area had a lovely fire pit which was a great place to sit and relax.

The lobby is majorly impressive and the location next to the seaport village was prime. The room was very clean and well appointed. Love those Hyatt beds.

03/10/13 | Link | Rating: 5.0
498. Jenn C.
Got this place on hotels.com for $105 on a Saturday night. Pretty amazing considering how nice this hotel is. The lobby is grand and gorgeous. Staff is friendly. Parking was supposed to be $18 but due to a cashier malfunction, we didn't have to pay.

Our room was on the 19th floor or so, and had a decent view of the city. The beds were comfortable, and the mini-fridge had ample space for our beers.

08/01/13 | Link | Rating: 4.0
499. George P.
NOT SO " PET FRIENDLY"

We booked this hotel through Hotwire for one night for $85 based on the representation that the hotel was "pet friendly."  We thought we got a good deal until we checked the hotel pet policy.  Yikes!  $100 per stay for bringing a dog and there are weight restrictions to boot.  Bringing our pet would cost more than our one night stay!!!  If you ask me, it is false advertising to call yourself "pet friendly" when you charge $100 per stay.

28/06/14 | Link | Rating: 1.0
500. J D.
Stayed here for a few days during a conference.  The hotel is nice, but dated.  The rooms are smaller than I expected.  The location to the convention center is what made this attractive to me.  I walked to/from our conference with ease....it only took about 5-10 min each way to the San Diego Convention Center.

The lobby here is spectacular.  It's decorated with paintings, marble floors, and tapestries.  It has a very European feel to me.  

In the rear of the hotel, the San Diego Harbor is steps away.  There's a small retail shops area back there with your typical seaside stores.....taffy, knick knacks, ice cream, and such.  We enjoyed walking down the harbor and drooling over the massive yachts and boats that were docked there.

Our room had a decent ocean view overlooking the pool.  I didn't have to pay extra for it, I just lucked out.

Staff here is friendly and informative.

Return Factor - 75%

21/02/13 | Link | Rating: 3.0
501. Nikki R.
My husband surprised me with a trip to San Diego for Mother's Day. The hotel did not disappoint. Great views, great service, great rooms and great location! The only downside...parking is $28/night...ridiculous!

23/05/14 | Link | Rating: 4.0
502. Lili F.
I recently had the privilege of staying at this gorgeous and elegant hotel for a four day mini-vacation.

The valet parking attendant was super welcoming and friendly. He set the tone for our wonderful weekend. The front desk staff were professional and helpful. We had a room with a view of the harbor, which was romantic and mesmerizing.

We opted for the 33rd floor special treatment, so we enjoyed appetizers, desserts, wine, sodas, snacks and breakfast. Everything was delicious, especially the veggie spring rolls. We also treated ourselves to room service which was prompt and nicely presented.

One weird thing: we called room service (Friday evening) and it rang and rang. It seemed odd. We tried three times to order room service and no one answered. Finally, we called the front desk to ask about room service and this was the response: "We're really busy tonight. We didn't plan on so many people ordering room service. It's going to be over two hours. Why not order a pizza from X pizza parlor in the area, that will be about a 25 minute wait." Stunned: "But we don't want pizza, we want the Ahi Tuna, the carrot cake, a bottle of wine, hummus and crackers, iced tea, hot tea and more."

We were surprised that the front desk clerks were openly discouraging us from ordering from the Grand Hyatt room service. My friend even said, "Don't you want the business? Why are you sending me to a pizza place off the premises?"  Odd.

We waited about one (!) minute, re-dialed room service, a nice lady answered, took our order and within NO TIME at all, we had our food and beverages. Imagine all the room service revenue that was/is lost by this one uninformed front desk employee, sending a "captive audience" to another dining establishment.

Great things: Ease of parking, all the employees with whom we dealt face to face, the rooms, the comfortable shower, the various amenities, the snacks and drinks on Floor 33, the cleanliness of the hotel, the STUNNING lobby and bar, the flat screen TV, the free WiFi, the décor of the room,  the grandeur of the hotel, and the location. Would definitely return to this property (warning: parking fees are very, very steep - plan on spending a fortune to park overnight, or even for a few hours - yikes!).

And finally, we really DID enjoy the room service (around 9:30 PM), much more than any old pizza!

20/06/13 | Link | Rating: 5.0
503. D D.
HYATT CALIFORNIA HOTEL GUEST BEWARE:
When you check into a hotel and your room is not ready what do you do?  Most guest give their luggage to the bellman to lock up in their storage closet.  You often do the same when you check out.   You don't think twice about handing over your clothes and valuables, including computers, IPADS, cameras, game boys, possibly extra cash, jewelry , expensive shoes and much more because you are heading out or to the hotel pool until your room is ready or it's time to leave and head home.  Well HYATT HOTEL GUESTS WATCH OUT!!!  
Did you know if your luggage is lost or worse stolen at the Hyatt hotels (SPECIFICALLY THE MANCHESTER GRAND HYATT - SAN DIEGO) you will be in for a rude awakening on how management handles reimbursing you for your loss.
When handling your valuables over to the bellman you think "what could go wrong, my valuables are in safe hands with the hotel staff".  You may also think  "I am paying $400+ a night for this hotel room there is no reason to worry about handing a perfect  stranger my expensive luggage and its contents". Well YOU DO NEED TO WORRY ABOUT GIVING THE HYATT HOTEL YOUR BELONGINGS and HERE IS WHY:  In the state of California there is a Civil Code  Article 4. Innkeepers Section 1859-1867 - this code states that if you have any losses or injuries to personal property that in NO CASE shall such liability (to the innkeeper) exceed $1000 in the aggregate.  In no case shall liability exceed, for each item of described property, the respective sums of $500 for each trunk and its contents, $250 for each valise or traveling bags and its contents and $250 for each box, bundle or package and its contents and $250 for all other personal property of any kind, unless he shall have consented in writing with the owner thereof to assume greater liability.  
Think about the value of what you give the bellman -  a piece of luggage cost anywhere from around $59-$399+, then the cost of clothes, shoes and toiletries in your luggage could range from $100-2000+.  Now what if you have a computer, IPAD, Surface, camera, and other electronics in your luggage (items you would have in your carry on but not have with you while you are still at your meeting or event or just hanging at the pool).  These valuable add up to thousands and thousands of dollars.  But again, you think NOTHING of giving them to the "trusted" hotel you just paid almost a $1000 to stay there for 2 days.    
The multi bullion dollar company Hyatt is hiding behind this hard to believe Innkeeper civil code and you, their guest, is getting screwed because your belongings were stolen.   Yes we said stolen!  Here is our story about why you should be careful if you stay at a Hyatt Hotel.  We say NO to Hyatt - stay elsewhere!
OUR STORY AND WHY YOU THE CONSUMER/GUEST SHOULD BE CAUTIOUS A BOUT THE HYATT CORPORATION:
My husband and I stayed at the Manchester Grand Hyatt - San Diego 2014 for Comic Con.   We called for a bellman and 2 carts since we had 9 bags - 6 were large Hasbro bags of Comic Con EXCLUSIVE merchandise.  We put a list of all of the exclusive items in each bag just so we could double check the bags when we picked them up since they were an oversized open bag and we could not secure it otherwise.  We also asked the bellman where our belongings would be locked up; he originally asked us if we could put them in our car since their closet was rather full.  That was not an option since it would take us some time to pack all this merchandise in our car and we needed to get back over to the convention so he said he would be able to lock our bags in their storage closet.  
When we returned to the hotel to leave for a long drive home after Comic Con was over,  we found out 3 of our huge HASBRO merchandise bags filled to the brim were stolen. Keep in mind our bags were in their storage closet when we went to get them. So our first reaction was our bags were misplaced.   We provided all receipts to the Assistant Manager and Security and were told we would be reimbursed for the complete cost of our items.  We asked about the lost opportunity cost since we resell the exclusive items we purchased on EBay.  The police were called and we filed a police report also.  The police and hotel security took pictures of all the remaining items/merchandise that was not stolen so they had a proper record. In addition, it was already known by the hotel that earlier in the day someone attempted to steal luggage that was in a "roped off" area on the lobby floor (yes you read that correctly - it was sitting out on the lobby floor while HUNDREDS of people passed by it) where the hotel was "storing" hotel guest's luggage since their locked storage closet was full, and a bellman was able to stop the attempt.  The Assistant Manager and Security both admitted to us it was negligence on their part and they were so sorry this happened and "a meeting was going on right now as we speak to ensure this does not happen again".
After th

19/08/14 | Link | Rating: 1.0
504. Esteve M.
The day was horrible. The two guys at the concieger were rude and gave wrong information

Later that day the elevator slipped 3 times and then stopped. We were stuck in the elevator for over 45 minutes. The phone in the elevator didn't work.  The staff handled this very poorly.

Free breakfast and 18000 fold reward points?  Really?????

17/11/12 | Link | Rating: 1.0
505. Stephanie M.
I just plainly do NOT like this hotel.  It is gorgeous -- its true... but the service SO leaves something to be desired... and this is from a Hyatt Snob... I LOVE HYATTS and do NOT like this Hyatt.  Service is always subpar.  My personal experience was that the service was terrible.  Room service took well over 1.5 hours to get to my room when a 30 minute timeframe was quoted.  The massage I received, although the spa itself is delightful, was not appropriate.

I like Redfields okay as far as a sports bar is concerned but the few times I have eaten here service has always been lacking..  Like seriously lacking -- as in NEED to ask for water, need to ask for refills, need to ask for our food to be delivered.  

The rooms, although initially inviting, leave something to be desired.  A foul smell was found throughout the hallway.  My cousin had a conference here that she organized through Intel that brought the hotel probably over $500Million and they had complaint after complaint about the service and treatment from staff.  Quite a shame because the opportunity of this hotel is awesome.  

The only reason this location gets two stars is ONE because the lobby bar in the Harbor tower is great and the bartenders are awesome.  

And TWO the bar at the Top of the Hyatt, although overpriced has amazing views too so definitely check that out!

31/10/13 | Link | Rating: 2.0
506. Kristen D.
Absolutely beautiful!! The views are breathtaking. Ask for a corner king room! The bay view and Coronado bridge is amazing! Also, the top of the hyatt bar has great views and decent drinks.

30/06/14 | Link | Rating: 5.0
507. Jessie Z.
Parking fees are craZy.  Rooms are ok.  We went there for a conference.  Pools are nice.    There needs to be service at the pools.  Calling on a phone for room service delivered at the pool is unacceptable.  Hire a staff for $4 an hour and overcharge people for drinks and food all day!   Going on vacation should be relaxing.

24/05/14 | Link | Rating: 2.0
508. Kim K.
Beautiful hotel! Great staff, rooms are clean and spacious, TV was huge, wifi was reliable, and the gym is enormous. The location is perfect too - right on the train line, it overlooks the water, and is just steps from Seaport Village. The price is steep though, I probably wouldn't have stayed here if my work wasn't footing the bill for a conference I attended in San Diego.

11/12/12 | Link | Rating: 4.0
509. Em P.
Beautiful hotel! Beautiful room!
Really loved our stay here. Had wall to wall windows and a gorgeous view of the bay
and it wasn't that much pricer then most down there.

Would definitely stay there again. Its walking distance to most things down there and we honestly didn't touch our car all weekend!

23/06/14 | Link | Rating: 5.0
510. Richard M.
The room was very clean and the decor was a nice contemporary style. The bathroom was spacious and not cramped in the least. Although I didn't get one of the "scenic rooms" I still had a real nice view of the bay.

I don't have "live TV" at home (just streaming), so one night I tried doing a little channel surfing like I used to do and it was a pain in the ass. When surfing I could only change the channel once it had fully loaded (about 5 secs.) which was supremely annoying when you know espn2 is after espn and you'd prefer to skip it but you have to wait for the channel to load anyway before you could move on. I don't know if this is anything the hotel has any control over but if they do, they should see to it.

Be warned, as of Aug. '13 there is construction across the street on the harbor side of the seaport tower. On 19th floor the noise was only mildly annoying, on lower floors it would certainly be intrusive. If you like to sleep in this could be a real irritation.

The location is great for doing all the downtown things, many, maybe even most are within walking distance if you're not too lazy. The attractions that aren't close by are an easy drive/cab ride away.

the elevators are split into servicing either the upper half or the lower half of the towers which means I never had to wait long for an elevator (I'd say on average, less than 40 secs.) which was very nice. I've been in a couple hotels where there was routinely a line in the lobby just to get on an elevator. I also don't think I ever had to pass on an elevator because it was already too crowded or was stuck on one that got uncomfortably crowded.

I ate at the breakfast buffet on a couple occasions and it was first rate. It was kept neat and clean and well stocked. The food always seemed fresh and the omelet bar was great. They only kept a few waffles on the warmer so they were always making more, insuring they were almost always fresh and crisp. The service was also very good.

24/08/13 | Link | Rating: 4.0
511. Cristina B.
The staff at the hotel should train the servers in the bar at Top of the Hyatt.

From the moment we pulled up in the driveway we were provided with superior customer service. The valets were friendly and helped all of us out of the car. there were 3 of us checking in, and as 2 of us stood off tot he side so our friend could check in to the room we were asked 3 or 4 times if we needed any help. Talk about service!

The room itself was gorgeous and had a breathtaking view of the harbor and very comfy beds. The bathroom light was a searing fire in the middle of the night however, and their late night room service menu is pretty drab which was a low point. Given the close proximity to the Gaslamp I expected a bit more.

02/04/13 | Link | Rating: 4.0
512. Tori L.
My coworker and I were attending a conference here and we waited a bit long to make room reservations, etc. and when I called the hotel they said it was going to be $250+ per night. YOWZA. As a non-profit baller, I gotta meet the per diem rate, so I went to Hotwire and ended up snagging the hotel for under $130/night.

So worth it! Not only was the place great for the conference, the rooms were great, the pool was nice, the location was awesome, staff was kind, the view was lovely,  and the whole hotel was gorgeous!

I'm coming back to SD in October with my husband for his job and I'm bummed we are staying at a different hotel in the area, the Hyatt was SO GREAT.

Thanks, Hyatt, for making my first trip to San Diego so memorable!

23/09/13 | Link | Rating: 5.0
513. Sharon K. C.
I stayed at Manchester Grand Hyatt San Diego as part of the 2014 San Diego Rock n Roll Marathon event on June 1st. Just before leaving my home I received an email that allowed me an early check in. I thought that was pretty cool till I remembered that the credit card used to reserve my room was not the actual card I wanted to use for billing.  I called the hotel prior to my arrival asking if I could use a different card and still be able to take advantage of the online check in option. The agent said yes. No problem. I was advised to inform the hotel clerk upon arrival.  My Credit/Debit Card was charged immediately, opposite of what I was told. Of Couse, they apologized.  When I arrived at the hotel and gave them the other card, the agent charged the new card first without reversing the funds from the original card so I had two cards charged for 2 nights stay before physically checking into my suite.

When I opened the door to my room, there was a huge red blood stain in the center of the carpet. I asked the Bell Hop to have housekeeping clean the room while attending the Runners Expo. Upon returning 1 hr. or more the room was the same.  The stain was still there. I requested a different room and was accommodated immediately.  Here's why I would never stay at the Manchester Grand Hyatt in San Diego again and warn all of my friends, associates and networks to do the same. "They will nickel and dime you on everything".  Wi-Fi in your room is not free. Cell phone docking stations are not free (sadly, I left my charger at home) the concierge offered to charge my phone at his station but I would have to leave my phone with him. Television was not free unless I wanted to look at film reviews and promos all night. Needless to say, I did not have a good experience at the hotel which prompted an early check out. However the salad at the lobby restaurant was good and I was able to straighten out the credit/debit card fiasco once I was back at home. If it was not for having a great run, during the marathon, the entire weekend would have been a disaster. I was disappointed with Manchester Grand Hyatt and believe this hotel is all hype. They will gladly take your money if you are offering it to them however the service just doesn't match the price. SKC. 7/20/2014

20/07/14 | Link | Rating: 2.0
514. Cathrine D.
Absolutely horrible experience. Service was good for the most part and hotel is beautiful. Brought our daughter and currently pregnant with a high risk pregnancy. Bathed daughter and it wasn't until the middle of the night when I was trying to bathe and unwind that I noticed that there is mold and mildew everywhere in the bathtub. Very upset because my daughter bathed in it earlier and I was absolutely disgusted. Took pictures and showed the manager and he apologized and "upgraded" me to a club room at 1 in the morning and comped me breakfast for the morning. New room wasn't everything he promised. It made me feel like I was downgraded because I complained. There was no bathtub for my daughter only a shower that was just as absolutely disgusting as other room. Looked like there was vomit on the wall next to toilet, Floors were dirty, once again mold and mildew and other peoples hair! Complained to daytime manager and told her I was so disgusted I would not be eating breakfast she gave us $100 back and was suppose to pay for our parking which she didn't do as promised. Absolutely disappointed that I paid $234 for a dirty room and poor service and the bed was uncomfortable . I couldn't even sleep good because I was so uncomfortable with how dirty and disgusting the room was.  I would expect the bathrooms to look like this at a motel 6 but not the Hyatt. Also disappointed in how poorly the management handled the situation I believe we should have gotten our money back or given a free nights stay in a upgraded cleaner room but it seems the managers just try to do the bare minimum to handle the situation. Do yourself a favor and stay at the marriott next door because that is what I will be doing next time. I've never experienced such poor quality rooms and service at a four star hotel before.

20/04/14 | Link | Rating: 1.0
515. Andrew D.
I recently took my wife to San Diego for her birthday and was able to find a deal online at the Manchester Grand Hyatt. Upon arriving there are 2 parking options, self park or valet. Selp park will run you $26 for your stay and valet is $36. We opted for the self park. We walked inside to the lobby of the hotel which was enormous and beautiful. We were a couple hours early for check-in but called before we got there and the person who answered said it would not be a problem because our room was ready. We went to the counter and were helped by Anthony, I can't say enough good things about him, extremely friendly and helpful. When he found out it was my wifes birthday he hooked us up with an upgrade to a premium view room .(He made sure , so don't just go in there looking for a free upgrade)

Anthony gave us a room on the 28th floor of this monstrous hotel and when we walked in couldn't have been more pleased. Awesome, Awesome views, clean and updated room. We had a great stay and I have to say I have never been to a place where the staff was so friendly and helpful, my wife and I kept commenting to each other how great everyone was. Because of our experience we will defintely stay here again.

Don't forget to check out the 40th floor  at sunset at the bar called , "The Top of The Hyatt", Great views but get there early. There is also a sports bar, a lobby bar, a deli, another restauraunt a coffee shop all in this hotel.

04/04/13 | Link | Rating: 5.0
516. Jessica J.
The view from my room was what made this hotel. The location was second. They were very accommodating and have awesome bars all over the place. Especially the 40th floor bar. Some of the decor is a little dated but the newer rooms were beautiful. The restaurants in the area were pretty expensive and most of them weren't great. Other than that, we had a great experience.

14/10/13 | Link | Rating: 4.0
517. David C.
I stay at many grand hyatt properties worldwide but this is definitely not up to par. I personally think this should be a regular hyatt and not a grand. Rooms are decent size and the amenities are average. It has been remodeled recently.  The location is excellent. As a diamond member, I was treated the same as other guests with nothing special during the stay.

05/08/14 | Link | Rating: 2.0
518. Steve S.
We stayed here for business. Perfect service, allowed us to check in early. Fridge and basic necessities in the room. Rec deck and amnesties also perfect. Price high but you definitely get what you pay for. Recommend you buy the s'mores kit from ground floor lobby and have a romantic evening at the fire pit.

We stayed here for business. Perfect service, allowed us to check in early. Fridge and basic necessities in the room. Rec deck and amnesties also perfect. Price high but you definitely get what you pay for. Recommend you buy the s'mores kit from ground floor lobby and have a romantic evening at the fire pit.

15/10/13 | Link | Rating: 5.0
519. Brandon S.
Where do I start. Well, first how about you hire competent employees? We got here and parked on the 2nd level, started getting our things out and a parking attendant runs up to us and says we need to move to the 3rd level. Why? No idea. The we get our room key and after going up 21 floors, realize the dipshit that "programmed" our room keys, didn't really program the room keys to open the door. So the first morning, why does our shower have no hot water, and no warm water? How does a hotel this size not prepare to have enough hot water for its guests? THEN an hour later, no water at all??? To top it off, we ordered TWO breakfasts that were suppose to be comp'd since my company was having a massive work event here that probably paid the hotel around a million for all the rooms we were in. I lost my voucher so I called the front desk to get it resolved and the lady says, nothing I can do. Ok thanks. You're welcome for the millions we just handed you over the weekend??

Its an over-priced hotel that doesn't deserve the location its in.

20/10/13 | Link | Rating: 1.0
520. Abby Z.
I stay at the Grand Hyatt every year for the special kind of hell in late July called Comic Con.  I would give it 5 stars, but they jack up the prices to $350 - 600/night during that week. Other than the obvious price gouging, I love staying here.

The wifi is pretty good for me to upload nerd stuff to my nerd website.  The room service is pretty fast (most of the time).  The beds are comfy.  Housekeeping does a great job. The bar makes that week bearable for me.  

I haven't been to the pool, although I look longing at it everyday. My pasty nerd skin just can handle the sun.  Maybe someday....

The lobby can become quite loud (where the bar is), but it's the main hangout for a lot of people. You will even catch a celeb sighting or two.

The food is pretty decent for hotel food.  It's quick, easy and reasonably priced.  They might feel bad for overcharging for the rooms.

I plan on going when it's not nerd prom and checking it out.

11/10/13 | Link | Rating: 4.0
521. Johnny G.
Stayed here this passed New Years. We had a beautiful view of the bay from the 32nd floor. Spectacular. The hotel itself is beautiful and lavish. What a lobby.
the surrounding seashore Village is just icing on the cake. It's a beautifiul place to enjoy a walk.
The gym was clean, but some of the elliptical touch screen were jacked up (very small detail, but frustrating all the same).
We would definitely return. Excellent customer service as well. Spotless rooms with excellent modern fixtures.
Bar was packed at midnight (of course).

21/01/13 | Link | Rating: 5.0
522. Kelly R.
Definitely one of the nicest places to stay in SD.  It's a huge hotel with a lot of options.  They have a breakfast buffet that has everything you could possibly think of.  Great staff that provide great service.  Completely upgraded and super clean.  They have a multi level parking structure with ample parking.  It's right next to seaport village.  This hotel is always wonderful to visit and always exceeds my expectations.

20/07/14 | Link | Rating: 5.0
523. Nikki M.
The pictures are deceiving! The pool is small! The food at their restaurants is not good quality and the spa was way overpriced! I have received better masage at a more reasonable cost.  The only thing I liked about the hotel was our view of the ocean.  AND rent a boat go see the entire city ... It's totally worth it! But the hotel ? Not so great... I will try somewhere else better for the same price range next time

02/08/14 | Link | Rating: 2.0
524. Nicole C.
Got this hotel on Hotwire for a PHENOMENAL price! Had other family in San Diego in other "nice" local hotels and everyone loved ours the most.  Many people think if you get confirmed at hotels through 3rd party site ( Expedia, Priceline,  Hotwire) you get the worst accommodations that hotel offers! That's Not been my experience with Hyatt hotels ever, and this stay was no different. They treat you wonderfully and I feel we would have been treated no different than had we booked directly through them which we truly appreciate!

My husband and I stayed 5 nights (8/26-8/31) and were originally confirmed in a room with 2 double beds. We called to request a King if possible  and when we checked  in after 10 pm that night, not only was our request granted, but we received a corner room on the 10th floor with an AWESOME view of the harbor, USS  Midway, and partial city view overlooking the beautiful pool.  The room was spacious, clean, modern and very comfortable. For being such a big hotel, it was always peaceful and quiet. The main pool had many chairs and was very comfortable and clean. The location...IDEAL. Right across the street was the trolley, a short walk from the ferry to Coronado, tons of restaurants and shops, close to Gaslamp. I could go on and on...the only negative is the parking...self parking was our choice and easy to navigate but the spaces are so small so we always went to a higher level to try to avoid being closed in on both sides by other cars.

We loved our first visit to  San Diego and I don't think we'll ever want to stay anywhere else! The staff, the accommodations, the location...PEFECT...BEGINNING TO END!  Thank you!

03/09/14 | Link | Rating: 5.0
525. Jake L.
Had a great couple of days there at the Hyatt.  A few of the highlights:
- The top of the Hyatt Lounge is fantastic.  Best time to get there is at 3pm (when they open) on a nice weekend.
- Room service was exceptionally quick
- concierge service was prompt and top rate

On the downside, the train was a major nuisance.  Kept us up one night.  Not much you can do about that, but I do recommend staying in a bay-facing room to avoid the LOUD noices of the cargo trains running south to MX all night
Realistically, it's not a 5 star hotel, so in my eyes...it's maxed out it's rating.
I'll definitely stay there again

27/11/13 | Link | Rating: 4.0
526. Crystal G.
After we were told and given the option to be relocated from the Sophia Hotel in Downtown they sent us to the Grand Hyatt promising a room comparable to the one we booked with them. A deluxe, double, city view room... The good side to that part of the story was they changed up our reservation for free!! So our night cost us nothing, technically. On to the Hyatt, while the room wasn't exactly equal, it was less.. They offered us a half room or parlor room.. Which was great as it was larger than their standard, however the catch was it was a pullout couch bed.... And they don't actually sell or offer these rooms to typical guests, it's for over flow only, so excuse me Sophia, what exactly did you pay for? ...and you consider this of equal value to you, Sophia? Interesting.. On top of that, the bed was not pulled out or made when I arrived, they sent Miguel to help me out, he was extremely kind, attentive, honest and the most genuine person we chatted with thus far on our journey. (Aside from AK Cab) Thank you Miguel! He preceded to inform me that the pull out bed was "dirty" ..... I'm sorry what?? Really!!!  While I wasn't in a mood to fight, I did feel wronged after the bait and switch and the dirty couch bed..
I gave this place 4 stars for and ONLY for their kind and attentive House keeping staff.. Specifically Eduardo (I believe that was his name) who was the Manager and Miguel!Who deserves a raise!! Thank you! Both did a great job at making me feel like we weren't being blown off or ignored. Their honesty and willingness to help made the stay worth the stress..

25/06/14 | Link | Rating: 4.0
527. Mishari A.
I'm here for the NUKS event
I just wanna say thanks for finding my sunglasses

BUT
I paid the amount for the parking for 4 nights
and after my friend left in the last day he told me that he paid again because they didn't let him Go!!

WTH??

02/12/13 | Link | Rating: 2.0
528. Anthony P.
This hotel is huge! Our room was very clean and modern. The bed and pillows were very comfortable and we had a great view overlooking the bay and the USS Midway. Everyone we encountered who worked at the hotel were very pleasant. The hotel is also walking distance to the gas lamp district and right next to the seaport village shops. We were part of a 1500 person work related party trip and i think the hotel did a great job feeding us breakfast and throwing the dinner parties. I would definitely stay here again if in San Diego.

13/06/13 | Link | Rating: 4.0
529. Karen M.
Updating my review since our last stay. We spent 1 night in a "club" room with 2 doubles. It was so so so so small. The bathroom had fantastic lighting but the tub wasn't a high quality tub. It wasn't jetted, it wasn't deep or wide and I could frankly get a better bath at home. They remodeled since our last stay. It's shades of ice gray and completely devoid of personality. Our beds were old and springy. The pool was kept too cold and the hit tub, once again, was out of order.

The club floor was nice. Breakfast was tasty and we enjoyed a late night snack of rice mix. They said everything was complimentary with the room, but they kept the drinks in a locked mini fridge you had to hunt the attendant down for, so not really worth it.

We had our ball here, and we had ordered the fish so I don't know why everyone at the ball got pot roast. Then we got this chocolate mousse dessert. All in all the food was lacking. Later we ordered room service and thought we would have the steak. I kid you not, they offer a 3oz steak for $30. Three. Ounces.

After fees and a late check out we wound up paying $350 for 1 night at this hotel. To put that in perspective, I can get a deal at  the World Class Hotel Del Mar, a five star hotel, for that amount. If we get stuck here again next year, we are just taking a cab and going home. I'd rather save my frustration than be disappointed in this lackluster, overpriced hotel again.

25/11/13 | Link | Rating: 2.0
530. Andrew S.
This is a beautiful hotel and in a perfect area for pretty much everything if you are visiting San Diego.  It's close to the Gas-Lamp district which has many good bars and places to eat, as well as a good sized grocery store (Ralphs).  It's also close to the convention center, and nicely situated in the middle of pretty much all the piers for most boat excursions including ferries to Coronado island and harbor cruises.

We paid extra for a room with a view, and that did not disappoint, from the 30th floor of the harbor tower the views are just amazing.  It was a nice room, and had nice furnishings, although the way some things were setup just seemed a bit "awkward", style over function I guess.  Really nice shower in the bathroom though, and our room had a refrigerator and safe both of which were handy.  The king bed was awesome, we're used to that at home so it's a must, but they had really soft linens and I can say I did get some good sleep on most of the nights.

Staff were mostly very friendly too.  Restaurants and amenities that are part of the hotel vary significantly, I will review separately some of the specific ones.

I would definitely come back to this hotel if I were visiting San Diego again.

04/04/13 | Link | Rating: 4.0
531. Beth I.
I love this Hyatt and would stay here again if I was back in SF.  It's close to everything -- Seaport Village (this is a small cluster of shops on the water), the gas lamp district  full of great shops and restaurants, and the it's right along the water.  The view is breathtaking!

I was fortunate to attend a conference in the hotel and got a pretty great deal $249/night.  Seems steep, but this is the conference rate and cheaper than what we would have paid as regular guests.  I have to mention that I worked closely with the hotel since I coordinated the conference registration, so there were some perks that added to my amazingly comfortable stay here.

I was upgraded to a corner room which is larger than the others and up on the 29th floor overlooking the water.  I can't complain since I was hooked up.  But, all the rooms are lovely with high ceilings and fairly large bathrooms in comparison to other hotels I've been in recently.  The staff is very friendly and professional and I dealt with many of them throughout my stay.  Even when I moved over to stay at another hotel the last 3 days in SF, I went to the restaurant and to the Top of the Hyatt Bar and had great service at both places.

The Top of the Hyatt bar is breathtaking.  It is at the top of one of the towers and has windows all around.  The drinks are a bit pricey, but you really are paying for the comfortable chairs and breathtaking view of the bay.  I was here 3 times in my one week stay and I wish I was having a glass of wine there now!

If  you are planning to stay here -- definitely consider the corner rooms if possible.  You won't be disappointed with the square footage of the space!  This huge hotel has lots of guest rooms, but you are treated with customized service.  (ie the second night there I had a card in my room with a thank you and platter of fruit and cheeses. Nice touch! )

08/05/12 | Link | Rating: 5.0
532. Evan A.
Wow!

This place looks and feels like a Vegas hotel. We stayed here for the weekend, my sister got a great rate. Our room was on the 31st floor and what a fabulous view, Coronado, downtown San Diego and beyond.

We were able to use the amenities, but they all looked amazing. With the great location, you can't beat this hotel.

18/06/13 | Link | Rating: 4.0
533. Joe P.
The hotel is awesome! We had the best view in the entire city! The grand hallway is amazing too. This is the only hotel I will stay at when we go to San diego!

22/08/14 | Link | Rating: 4.0
534. Mike S.
I stayed here for the first time last week for a conference. The first 3 nights through the weekend, I was on the 11th floor facing downtown. I didn't sleep very well due to the bells of the light rail crossing. On Monday, I asked for another room, stating the reason. They gladly gave me another room on the 35th floor, facing the harbor. Wow, what a view. Both rooms were in the Harbor Tower. I would have given the hotel a higher rating, if the male concierge hadn't hit on me. I wouldn't have liked it in a bar setting, let alone in a professional capacity.

17/05/14 | Link | Rating: 3.0
535. Dorrie H.
We love this hotel!  Great room with fantastic view. The service was wonderful. We heard no trains on the 16th floor. Highly recommend

11/09/14 | Link | Rating: 5.0
536. Michelle G.
Big hotel. Grounds are kept up very well. Staff is friendly however, they are do big no one can remember your name or if you are even a guest.

Rooms are clean, updated, modern with great views.

I was at the adult pool everyday while here and was very pleased. It was kept clean, the area was well kept and it was very relaxing. They should open the bar up for the adult pool earlier like they do for the family pool.

Maid service is fantastic and very accommodating.

Overall it was a great stay. I would bring my 5 kids back here but for a get a way with my hubby I would opt to go elsewhere.

15/07/13 | Link | Rating: 3.0
537. Bethany W.
Best hotel I've stayed at in a very long time! The location is prime real estate, the staff is overly helpful, and the facility is absolutely gorgeous. Their room service food is amazing, too, especially the guacamole! If you go, you HAVE to go grab some appetizers at the Top of the Hyatt 40th Floor Bar/Restaurant. Spectacular view!

12/06/14 | Link | Rating: 5.0
538. Mary B.
We did not reside at the hotel.  We only had a drink at the "top of the Hyatt"  bar.  The scenic view at the top of the Hyatt is stunning all around.  Great place for locals and tourists alike to take in the view.

We felt the drinks were overpriced and were marginal at best.  I've had great martinis at other other locations and the chocolate martini I ordered was something I could have gotten at Chili's. I expected a really great drink at a place like this.  

Service was absolutely terrible!  The server took a long time to greet us initially and took 25 minutes to get our two drinks.  We should have just gone straight to the bar to grab our own drinks. This was unfortunate as it was our anniversary and we were looking forward to a special evening.  In my opinion, it's the view you're paying for.

17/03/14 | Link | Rating: 3.0
539. Jason S.
Fantastic Hotel - we stayed downtown first few days - this was a great way to grab a view of the bay.  Views here are the best in town.  Giant hotel kinda like Vegas, great spot we will visit again.

22/08/14 | Link | Rating: 5.0
540. Derek N.
Still currently at the hotel. I checked in on Friday last week. I was given room 839 when we got in the room it had a strong moldy/ mildew smell. I went back downstairs and was given another room.  The next room was much better.  Overall my stay has been ok. I should have booked a bigger room since our 4 year old  is on the trip with us and we are squeezing into one bed. The hotel staff has been friendly. Roasting s'mores with my daughter was cool. We had to wait a little while to get the fire turned on.

18/09/14 | Link | Rating: 3.0
541. Adriana S.
I've stayed here many times & will continue to.  It's a nice place, in a nice location & the price is not bad.  I love that I can walk downstairs to Seaport Village in the morning to grab some coffee.  It's a quick cab ride to down town (probably 5-10 minutes depending on traffic).  I just hate that you have to pay for parking while you're a guest at their hotel but oh well.

21/07/14 | Link | Rating: 5.0
542. Deb D.
Stayed here over the weekend for a night with my BF while we were downtown for my work holiday party. The room we stayed in was great. It had a beautiful view of the harbor and Seaport Village. The room was clean and the bed comfortable. The staff when I checked in was very friendly. The lobby was decorated beautifully for the holidays. I love this time of year!

We definitely would love to come back to this hotel for another weekend getaway!

16/12/13 | Link | Rating: 4.0
543. brandon b.
Beautiful view, gorgeous lobby. The rest of the hotel leaves a lot to be desired; be prepared to be nickle and dimed if you stay here: $28 a day for parking, $10-13 for Internet access, $5 for a bottled water.

Also: it was weird that the cleaning lady was knocking on our door at 8:30 a.m. to get our room cleaned. We were still taking showers and getting ready for our day at that time.

Also: ask for a room that's not near the elevators; we were kept awake throughout the night by the sound of the elevator moving past our wall.

Also: There are only a few outlets available in our hotel room, and they're in inconvenient locations. For instance, the hotel provides a coffee pot, but the only place to plug it in was a floor outlet near the window. Good luck using a hair dryer in the bathroom.

25/12/13 | Link | Rating: 2.0
544. Kayla B.
I stayed here for my 21st birthday with my best friends last week because of the location being so close to the gas lamp district. I was incredibly pleased with the service and the staff as well as the appearance of the hotel. We arrived a lot earlier than check in time and they allowed us to check in right away and upgraded my room for free. My parking was cheaper than I was originally told which was a pleasant surprise. The lobby and pool area are beautiful and you can literally walk out a door right into Seaport Village (which is my favorite place to go). We got room service for breakfast and he forgot to bring up a plate of fruit we ordered so after apologizing about 10 times and leaving to get the fruit, he returned with plates of free croissants and bacon along with the giant plate of fruit. He also brought a free bottle of champagne for my birthday! :) I will definitely stay here again and I recommend it to anyone visiting downtown San Diego!

Thank you Grand Hyatt for helping make my birthday an experience I will never forget!! :)

03/06/14 | Link | Rating: 5.0
545. Ryan B.
Fantastic hotel. We have had the best customer service experience at this hotel. It's near everything including Seaport Village.

28/09/14 | Link | Rating: 5.0
546. Paul H.
I was not impressed with this location. I stayed here for three days and expected it to be much better. The first day started with the room not being clean, and the "clean" towels having someone elses long hair on them. Day 1 had someone elses shaving remnants in the sink. I stopped by the desk twice in between my convention meetings and left my cell # for the manager to call me twice, and this never happened. After checkout I asked for a manager call and I finally received a call while I was driving back to Vegas nd it went to VM. They never took the opprtunity to fix the problem while we were checked in

01/08/14 | Link | Rating: 2.0
547. Eric S.
Had a very bad experience with the hotel customer service, My wife called front desk in the morning to request a late check out since i didnt fell that good.  Talked to a girl which was really nice. We asked for a late check-out till 2PM, and the girl said the best she can do is 1:30PM, and when we called again around 12 to double confirm the late check out, we got transferred to a guy named Kyle, he denied our approved request from the previous girl we talked to. stating that he is the hotel manager and there are too many ppl waiting to check-in (on a Sunday), and he also stated that there is no way to check who we talked if we don't give him a name, and THERE ARE MORE THAN 20 GIRLS AT THE FRONT DESK ANSWERING THE PHONE. ( seriously, on a sunday, 20 and more reps at the front desk answering the phone or its just you dont want to find it out?. bad experience.

30/06/14 | Link | Rating: 1.0
548. April A.
Went for a quick weekend getaway.  Great room with spectacular views!  Alexis at the front desk was super nice and efficient.  Great breakfast next morning!  Will definitely go back!

15/06/14 | Link | Rating: 5.0
549. Erica W.
I love this hotel! For all the previous comments... Yes it is expensive... But you get what your pay for! It is a gorgeous hotel... Las Vegas style gorgeous! We have gone there for the last two years on labor day weekend and have been treated like gold. This year we told them we got engaged last year on the same weekend and when we got up to our hotel they had a complementary bottle of champagne and a box of chocolates! So awesome! The view is amazing and staff is friendly! We are planning on going back there every year on labor day weekend!

14/09/14 | Link | Rating: 5.0
550. Justin H.
This place is pricey and pretty trendy upscale which I really liked for the hotel I didnt like that you gotta pay $25 for parking here I thought it was perposterous the views are nice the staff is too the bed was comfy they got some good bars down stairs that are worth checking out and youre about a mile and a half out from the famous gas lamp district

17/12/13 | Link | Rating: 4.0
551. Patricia L.
Prime location. Pretty buildings, but not quite as modern as the Marquis or the Omni. We overlooked Seaport Village from our room, which was nice. We got a military discount, which meant that it was almost half the price. So at that point it was worth it to pay the extra $15 for the room with the ocean view. You could also see Coronado and the ocean.

I was disappointed in the beds there. They were supposed to be two queens, but it definitely felt like two full size beds, rather than queens. I know I'm nitpicking at this point, but I also disliked the fact that the mirror outside of the bathroom was INSIDE the closet door. The closet is near the entrance to the room, and even with the light on, is much darker than the rest of the room. It's really inconvenient when you're trying to put makeup on in the morning.

I went to the gym on Sunday morning. It was small, but it really had all the equipment you'd need to get a good workout in. They have free towel service. The machines are all new and super techie. The cardio machines face the window, which is amazing because you can see the ocean while working out. They had everything from free weights, medicine balls, bosu balls, mats, etc. The small space meant I had to find a corner to do some of my workouts, but it wasn't too bad. They also have free headphones there as well as water.

Speaking of water, all throughout the hotel they had these water tanks. Well, they weren't tanks, but they were water dispensers with ice. They had cucumber water, lemon water, and regular water. They were so refreshing! Every hotel should have this!!

And of course, the pain in the butt which is parking. It's like $26 or something -___-
The plus side is that we stayed there overnight and just walked to Gaslamp district as well as Seaport Village so we didn't have to pay for parking elsewhere. I mean I guess it's not too bad considering it's a downtown area... But it still sucks...

Overall, it was a great stay with a couple of downsides. I love downtown San Diego, and it's the perfect location for a SD adventure.

30/07/13 | Link | Rating: 4.0
552. Vincent L.
There's not much that makes this Hyatt more "grand" than typical run-of-the-mill Hyatts other than the views and location right on the water. Otherwise, the service and amenities are just as you would expect of a major chain hotel, and the rooms are pretty much standard Hyatt fare. Other reviewers' comments about the expensive parking situation, despite the garage being, well, somewhat unappetizing, are spot on.

Not a bad hotel to be in, though, especially for business or a convention. Just... average.

31/07/13 | Link | Rating: 3.0
553. Bonnie C.
A huge convention hotel in an excellent downtown San Diego location. We arrived late at the airport and choose the Hyatt because of a sweet Travelzoo deal. We didn't have time to explore the amenities however the room had the best view of the bay, pool area, and view of Coronado. The fitness center has plenty of treadmills and elliptical machines, a Zumba class was going on by the pool early in the morning. It was entertaining to watch from the room. The bed was firm and provided a good nights sleep. They only put 3 pillows on each bed not 4 but no big deal. They have iPod alarm clock radios and a flat screen in the rooms. I don't have any complaints our stay was awesome.
We were very pleased with room and I couldn't stop staring at the view Out the window.

We walked to a nearby restaurant for a late night dinner at the Lions Share. You are close to Seaport Village. You can't beat the location. I would definitely stay here again. In fact we wish we stayed for more than 1 night.
Going to the Top of the Hyatt is worth the elevator trip to the 40th floor. The views are spectacular. A nice place to enjoy a cocktail. After 8pm it's 21 and over. Arrive earlyif you want a table by the windows. It's perfect for a romantic date night.

02/08/13 | Link | Rating: 4.0
554. Yekaterina K.
If I can give my fellow yelpers any advice it would be to stay the hell away if you're in need of a relaxing getaway! I'm writing this review while I am still checked into the hotel!!! I booked the "Romance Package" over the phone with Hyatt for my boyfriends birthday and our anniversary for one night. When we checked in I thought this would be a beautiful relaxing much needed getaway that would quickly turn into a nightmare. Apparently there was a Youth church convention going on.. Keep in mind there wasn't any adult supervision from what I saw... Anyways our romance package included champagne which wasnt in our room when we checked in, didn't magically appear when we went to seaport village for 4 hours, nor did anyone bring it in the evening. I called in room dining and asked them to bring it immediately.. An hour and fifteen minutes later still no champagne..spoke to the manager 5 minutes later it shows up. Our horrible stay doesn't get any better from here... The kids staying at the hotel were given out flash lights which they were shining into our room from the other building! Oh and It gets better.. The light flashing has stopped tonight but now I have kids running to my door , knocking, then running away ... I'm not sure what security is being paid for they are obviously not doing what they are suppose too..I made a huge mistake booking and extra night I thought staying an extra night would make up for the horrible first night but I was wrong... The manager wasn't much of a help either... I don't need a comped breakfast how about comping me for the pointless romantic night I paid for plus an extra night that was even worse than the first! Never staying here again! Sticking to Marriott !

29/11/14 | Link | Rating: 1.0
555. LuAnne S.
Huge hotel but still managed to feel very friendly and not like the big convention hotel it is. I had a great view of the water, and pool. If it's possible to upgrade and get the complimentary breakfast it's probably worth it- my co-workers did and they said it was fantastic. However, I have no idea why they had upgraded rooms and I didn't although we booked the same way, same price for the same conference-which annoyed me the whole trip (especially when they asked me at check in if I wanted to pay to upgrade). They also neglected to tell me at check-in that my tower had no hot water from 1am to 7:30 am-definitely a huge oversight. The location is great though-you can easily walk next door to the Seaport area, with Starbucks and plenty of other shops and choices for dining, so you can avoid the expensive meals in the hotel.

11/10/14 | Link | Rating: 4.0
556. Stacey M.
We low balled Priceline and had an amazing weekend!
*Hotel was pretty empty and we were lucky enough to get a corner room with pano view of harbor and downtown! We had a view of USS Midway.
Great customer service!! Wonderful staff!
*Self park for much cheaper than valet.
We would definitely go back--on an "off" weekend!

02/02/14 | Link | Rating: 5.0
557. JW U.
Big and born to host a conference.

30/08/14 | Link | Rating: 3.0
558. Tessie M.
My family stayed here for a wedding this past August since the bride/groom got a special rate. We're so glad we did.  This hotel is beautiful, modern, and clean! All of the hotel staff (specifically the front desk) we encountered were so friendly and accommodating! We had one extra guest so the hotel gave us a rollaway bed.  Also, we were travelling in two groups so it was nice that they put us in two rooms next to each other. The kids loved going to the pool but we still had to purchase them floaties from the store since there was no kiddie pool/lifeguard on duty. My sisters took advantage of the spa and got some waxing/facial services done. Their spa technician was just average and my sisters mentioned she wasn't super friendly/bubbly. The BEST part of our stay was that the front desk guy was able to give us some complimentary items on our hotel bill during check-out when he heard our stay wasn't near perfect.  

Pro:
Beautiful hotel
Modern, sleek, clean, and spacious rooms
Rooms are equipped with little fridge
Hotel staff (front desk) are so friendly and accommodating
Spa

Cons:
Expensive (without deals/special rate)
Valet/parking cost is expensive
No complimentary wi-fi
No kiddie pool & no lifeguard on duty/no water slides

This place is really expensive but I would definitely stay again if I got a really good price for the room and if we weren't bringing the kids to San Diego.

08/09/14 | Link | Rating: 4.0
559. Magie d.
This place is nice, nicer than I'm used to, but I'd rather stay sine where that offers free continental breakfast and FREE parking. I can't believe parking was $26 dollar per night. Boooooo!!!! Besides having nice pillows, the rooms were just okay.

30/06/14 | Link | Rating: 3.0
560. Janice P.
I flew in early and just wanted a room so I settled for a room with 2 queens instead of the reserved king room. I was given the seaport tower on the 29th floor. I had an amazing view of the city, the bay and the hotel pool.  Eric, the lovely guy that checked me in said my room was recently renovated. It was nice. The only issue is the shower. I set it to the desired temperature and every 2 minutes or so the water changes itself to either freezing cold or scolding hot for just a couple seconds but it can be a shock if your washing your face and then it turns into a skin peeling session.  It's difficult to find parking and for the amount they charge it shouldn't be so difficult.

02/08/14 | Link | Rating: 4.0
561. Leyna V.
When in San Diego, Grand Hyatt is the way to go... so you should probably just leave your Hilton Honor card at home. My fiance and I have stayed here twice this year and we absolutely love it here. We've stayed at the Hilton down the street, the Marriott next door but the Grand Hyatt seems to be the only place where we enjoyed our weekend getaway the most. Why? you may ask? The staff, the view and the overall experience we get each time we stay. I am very critical when it comes to hotels,  regardless of how nice a hotel looks, if the lacks service and friendly staff....it failed.

Upon arrival, the front desk staff are very interactive, they want to know why you're here, what you're here for, where you're coming from and how they can make your stay better. I absolutely love it when front desk agents gets to know the guests they are checking in, first impression is everything. We checked in yesterday and I already forgot the gal's name who checked us in, she was pregnant and was due this Fall, she was extremely friendly and very accommodating. We have a small dog with us (Bailie) and she offered us a doggie water bowl, some treats and a "Canine Companion on Vacation" sign for us to place on the door so staff knows to not disturb our little traveler. We were checked into the 23rd Floor, Deluxe King room overlooking the pool and the bay....the view is seriously stunning! Our luggage arrived within 5 minutes of us checking into our room from the Bell-desk. The bell-man explained everything in the room even though I already know how things work but I appreciated the fact that he took the time to go over items he felt was important.

I love the room, super comfortable bed, nice carpet flooring that is not an ugly color, nice lounge leather seating by the window with that stunning view of the bay, big flat screen tv and very spacious overall. Bailie loves laying on the lounge chair admiring the view. Last night, it looks like they were showing movies at the Pool with popcorn! What an fantastic idea for the summer. We went down to check it out and used the hot tub for a little bit. The hotel looks super busy but I enjoy the fact that I did not hear my neighbors and waking up this morning felt so relaxing!

The breakfast buffet is delicious, so many choices and fast service not to mention the friendly staff. Although Bailie won't get to enjoy the breakfast buffet with us, his favorite thing to do is walk around Seaport Village which is literally right outside the door.

I definitely recommend Grand Hyatt San Diego whether you are traveling on a family vacation, a romantic getaway, business trip or just something to do on the weekend if you live close-by. We live about 1 hour away and coming here feels like a mimi-vacation.

If you are not convinced by now, you are probably a loyal Hilton or Starwood loyalty member...but that's okay....I was once a Hilton Honor member and only stayed the Hilton but once I tried Hyatt...My Hhonor card went out the door. I've stayed at so many hotels all over and I am convinced that Hyatt has the best service overall and the best staff...they must be doing something right. ;)

23/06/13 | Link | Rating: 5.0
562. Alexander M.
Hyatt has made an amazing impression with me time after time! I had to honor of staying at one of San Diego's finest hotels with some of the BEST customer service and overall ambiance ever! Let me start by saying that when you pull up to this beauty it looks like you are in hotel heaven! You are greeted by the courteous valet staff and they even open the doors for you! Parking of course is a little pricey($28 Self Parking/$40 Valet) but that comes with staying downtown San Diego! Check-in had to have been one of the best parts of staying here. I had the pleasure of being checked in by Gina! She provided world class customer service in the Hyatt Platinum section. Even though at this time I was only a GOLD passport member she provided me with the same level of service as if I was in a higher tier! Not to mention I was upgraded to a wonder Seaport Tower on the 25th floor I believe with a breathtaking view of the Seaport Village! Great way to celebrate my significant other's birthday! THANKS GINA!!! YOU ROCK! I will most definitely stay here again anytime I'm in San Diego!

18/07/14 | Link | Rating: 5.0
563. Mark E.
Great location.  There are a lot of restaurant options within walking distance from the hotel.  There is also great touristy places near the hotel.  I had a great view of the harbor.  The staff was friendly and the rooms were modern.  

The only complaint was during a class I was taking at the hotel.  The classroom had a foul smell and the hotel was doing construction next to the room.  WTF??  Nothing like spending a week in a class room that smells and has constant construction noise.  The hotel staff failed to fix the issue.  They came by with some air freshener spray that made the room smell like cheap lysol.  They didn't compensate any of the attendees or make any attempt to apologize for the inconvenience.  

So...hotel great, but conference room experience was horrible.  Lesson?  Stay there on vacation only and I'll be fine.  Stay there on business and hope that they are not doing construction in the conference rooms!

14/03/14 | Link | Rating: 4.0
564. Linda K.
I absolutely love this hotel n location. Staff is always professional and accommodating. I come here every year for our anniversary and it never disappoints me.... Def recommend if you're looking for a waterfront view.... My favorite!!!

23/03/14 | Link | Rating: 5.0
565. Chris C.
This is a wonderful hotel located right by the marina offering spectacular views of the bay, downtown skyline, and Coronado island. It's conveniently located several blocks to the Gaslamp District, feet from the trolly and shops along marina.

The lobby is an impressive first impression to the hotel and the staff is very friendly and accommodating. They allowed us to check in early at no extra cost and assured me a great view of the bay with the premium room I booked.

We stayed on the 25th floor, our room had a huge window looking out at the ships passing in the harbor and planes taking off from the base and San Diego Airpot. There was a nice leather daybed with a small table next to the window allowing you to eat or work while gazing at the awesome view. The bed was very comfortable, bathroom was spacious, modern and clean. Overall the room was very nice. The pool area is awesome, overlooking the water while relaxing in the jacuzzi or by the fire pits is an awesome way to relax and unwind.

We booked our room as a package that included free parking and wifi, that's a must considering parking is about $28 and wifi is $10. The only disappointment I had at this hotel was the jacuzzi, it was warm and not nearly hot enough. Overall, we enjoyed our stay very much and would love to come back and stay here again next time.

02/02/14 | Link | Rating: 4.0
566. Chris H.
Easily the best hotel experience I've had. The lobby was beautiful. The room was clean. They offer daily essentials like toothbrushes, lint mitts, lotion, etc for free. The view is amazing from our room. Excellent location.

29/01/15 | Link | Rating: 5.0
567. Natalie P.
i went there this past weekend and had a horrible stay in the this hotel!!!!!!!!!!!!!!!!!! i went out with the hubby and came back to a leaky toilet, leaky enough that i stepped in the nasty water with my socks!!!!!!!!! i called maintenance and they didn't do anything but wipe the floor...the hotel did not even apologize or anything!!!!!!!!!!! then they charged me extra for no reason... i give this place 1 star only because i had a good view everything else was garbage!!!!!!!!!!!!!!

24/02/15 | Link | Rating: 1.0
568. Dee O.
I had a wonderful time at this hotel. It met and exceeded my expectations. It is conveniently located just a few minutes from the airport with options to take a  shuttle or a slightly more expensive taxi.

Check was was a breeze. We needed an ADA compliant room, thanks to a running injury which resulted in crutches. They were sympathetic and happy to change our reservation. The room was huge with an amazing view. Updated with electronic control of lights, windows and window blinds. They were prompt in coming back in to take care of our air conditioning when it wouldn't work properly. Employees were friendly and the common areas were kept very clean.

It is also in a perfect location in downtown San Diego. Right next to the harbor and Seaport village. Which makes it easy to access good restaurants, shopping and an awesome running/walking view. This is definitely an amazing place to run cause of the view and convenience. There are also lots of people up and about early in the morning so it is pretty safe for those who like to run early.

It is also a walking distance to the Gaslamp district, which has a ton of great food, shopping and night life. There is a trolley stop right in front of the hotel and for $7, you can get a day pass and explore a huge portion of San Diego via public transportation. One can also walk to see the Midway, as well as hopping on the different ferries that go to Coronado island.

Finally, the breakfast buffet. Words will do it injustice but I will at least try. Abundant excellently made food, served in an upscale room with the most amazing service provided. It is a little pricey ($25 for adults) but worth every cent. The hot food is prepared and maintained at the right temperature, everything is fresh and they usually have a special drink and breakfast item. I had never had cantaloupe juice and it was pretty darn good. I recommend splurging, at least for one day, and experience the buffet.

Definitely stay here if you are considering it!!

09/09/13 | Link | Rating: 5.0
569. Ivan I.
Loved our stay at the Hyatt, evertything was pretty amazing, great room with a great view and extremely helpful staff. We will definitely come back here next time we are in San Diego.

23/11/14 | Link | Rating: 5.0
570. Eric H.
A perfect view of the entire San Diego harbor!

My mom was visiting San Diego at the same time as me, but she was doing it quite a bit more high class than me. I visited her at her hotel which turned out to be pretty awe inspiring. The lobby was beautiful with ultra vaulted ceilings with amazing wood work set into a double floating ceiling. The giant windows in the front let in all the great San Diegian sun flood the lobby area. Yet magically they kept it all out of the bar area which is right by the lobby. And we all know that the very first thing you need after checking in is a drink AND drinking is an activity best done in the least amount of natural light as possible. The rooms are very upscale with everything up to date and as modern as possible including a drunk check couch. By drunk check I mean it has no back in the middle section, which is always nice when you return from a night of debauchery in the gas lamp area and want to laugh at somebody for having too much of a good time. Behind the hotel is a touristy shopping and eating area right against the harbor which is very nice and expensive. The Gas Lamp area is an easy walk from this hotel. And the best crab sandwich in the nation is only a short car ride away.

All in all I recommend this place for anyone who can afford it when visiting this amazing city.

06/02/14 | Link | Rating: 4.0
571. Patrick M.
The facility and staff were all great; what I cannot say the same for, however, was the  ridiculous amount of over-pricing that occurred.

First off, my room was $400 for the night with taxes, which is quite high, but the location had great reviews so I wanted to try it. As usual, there was valet parking, which I opted not to pay for. I got my room key, parked the car (as the sign said that overnight guests only need to scan their room key for entry).

The room was fine, no complaints with cleanliness or service. But when it came time for me to get a drink as I was thirsty, I reached for the water bottle that was placed only to notice a $5 sticker on it... For a water bottle... Had to trek to my car to get a water bottle.

As I tried to fall back asleep, I thought I would connect my tablet to the "free wifi" that they advertise. Turns out, you need to pay $10.95 to connect to this "free wifi".

In the morning, they asked if the wife and I wanted breakfast, which sounded good, until we saw a price of $52 for eggs, toast, and juice. Again, not so much.

Lastly, upon checking out, the concierge asks me how I was going to pay for the parking... Which I was under the impression it was included. $28 later, I was proven wrong.

For how much the overall place cost, I cannot recommend it to anyone, ever. They need to stop nickel and diming every patron who stays.

21/07/14 | Link | Rating: 1.0
572. Pilar D.
Loved this hotel and the staff-- except for the front desk person who said that it was our (ASU guests who were there for the Holiday Bowl) fault that the elevators weren't working because WE (ASU hotel guests) had too many people.

Otherwise, loved it!  These are the reasons why:

1. Location, location, location!  Steps away from Seaport Village, Gaslamp District, and a trolley away from most everything worth checking out.
2. Lot of bars!  If you want a business bar, a sports bar, or a romantic bar, they have them! The food is also good. Unlike most tasteless hotel food, I can vouch for the California Hot Dog at the sports bar.  Worth the calories.
3. Spa.  I was a bit under the weather so I stayed in while my friends did Holiday Bowl stuff.  A day pass for hotel guests is only $15.  They have a dry and steam sauna, the pool area is for adults only (!!!) and there is a jacuzzi, and the relaxation room has THE BEST gingerbread cookies I have EVER had.  Holy molasses!  And again, the staff is great.  
4. Breakfast buffet. $25. Oh my waffles!  Make your own omelette!  Et cetera! Et cetera!  Oh, and coffee is dee-li-cious!
5. View.
6. Everyone is so nice! (except for previously mentioned front desk staff.)
7. Free wi-fi in the lobby area. Not the room.  But you still have free wi-fi.
8. Amazing view at the Top of the Hyatt Bar (40th Floor).
9. Comfy beds and comfy room.  It didn't have the 'cold' hotel feeling.
10. Gorgeous lobby, clean hallways, and rooms.

Yes, they do charge for other stuff ($5 water, internet, parking) but it's just like any other chain hotel.  But in comparison to other chain hotels, this hotel is really nice and have great amenities, staff, and just gorgeous.

03/01/14 | Link | Rating: 5.0
573. Olivia F.
Spent one night here and though it was great! The staff from the valet to the front desk to the bellmen to the housekeeping were SO friendly! They really seemed to go out of there way to make sure you have a pleasant stay the room was very clean but a little on the small side the bathroom was very clean something that makes a big difference to me. The location is awesome right next to the Gasslamp but not so close that the noise keeps you up at night. We asked for a water view room and wow such a great view right out on to Seaport village and the Midway. This would have been a 5 star stay but I just cant get over 45 dollars for the valet. I have come to  notice that all of San Diego has decided to jack up the rates. I understand that in a city parking is at a premium. However the hyatt has a very large parking structure on the property, to me it just seems a little outrageous.

03/11/14 | Link | Rating: 4.0
574. Brigitte G.
Good : checking in was very quick an easy and the receptionist was very friendly and helpful! The elevator was quick, the room was clean, the bed was super comfortable, the view was spectacular, & the restroom mirror was phenomenal lol. Also the room had Tazo tea. My favorite ! There was plenty to do around the area and loved how the back of the hotel led to seaport village. Great for shopping and eating. Everything was walking distance which was great!

Bad : you have to pay for wifi ? no microwave in the room ? Really bummed me out...comparing it to an inn you will get all that stuff, BUT... It is what it is. Also the AC was not cool enough and the fridge would not cool enough as well plus it smelled a bit.

04/11/13 | Link | Rating: 5.0
575. Joanne B.
We stayed at the Manchester Grand Hyatt on Friday night after I booked our room two hours before we arrived.  Talk about a super last minute deal at $127 for a room with a king bed.

I celebrated my 20-year high school reunion at Taste and Thirst on Friday night and the last thing we wanted to worry about was finding our way back home safe.  That's when we decided to not risk it and book a room and enjoy the night.

Thanks to the Expedia iPhone app, I found this great deal at the Hyatt.  I don't think I've ever seen it this cheap for this hotel, especially on a Friday night.

We hurried our way to downtown and pulled up to the valet guys and bell hop ready to take our bags to our room.  When I checked in at the front desk, I simply asked if we can get a room in the newer, Seaport Tower.  The gal at the front desk happily accommodated without any hesitation.  Five stars for that!

When we took our elevator up to our room on the 30th floor, I was pretty excited to get a room with a million dollar view.  However, I got a little confused because when we walked in, I saw the bathroom on the right, the king size bed ahead, but to the left was an open door connecting our room to a living room, another bathroom, dining room, murphy bed and kitchen with a full size fridge...whoa.  I told my boyfriend that I wanted to call the front desk to see if there was some type of mistake, but he told me to just relax and enjoy what we got, lol!

Needless to say, I was in awe of the size of our super size room.  I wish we had time to spend the entire weekend there, but we had to check out early so we can head over to our reunion picnic (which I was also involved in organizing).

The staff we cross paths with were all very nice.  If anything, valet is steep at $36 bucks, but it includes in/out priviledges.  We failed to leave our car key with the valet when we checked in, so that caused a small delay in getting our car as we checked out.  Oh well, that was our bad.

If I can find a super great deal like this one again, we might have to make another visit back to the Manchester Grand Hyatt, it was that awesome!

07/10/12 | Link | Rating: 5.0
576. Tammie W.
Booked  this hotel via travelocity and loved it!  

It's kept very clean, the rooms are big, have great views of the harbor and is close to everything.  

The parking garage is tight when it's busy because of the idiots who don't know how to park correctly, but so convenient that they have a huge garage and you can do self-parking.the elevators are sllloooooowwww, but have patience, the view of the harbor is worth the wait.

06/09/14 | Link | Rating: 4.0
577. Ben C.
I stayed at the Manchester Grand Hyatt for a conference being held at the hotel.  The property changed ownership within the last 12-18 months, and has since completed a major (and much-needed) renovation.  This included all of the guestrooms, gym/spa, most of the meeting rooms, and some public areas.  There's more to be done but they hit the important things.

The renovated guestrooms are good - they are fairly typical for a modern Marriott/Hilton/Hyatt property these days.  The bathroom is a highlight - they spent the money to remove the old bathtubs, and instead put in a large tiled stand-up shower which is perfect.  Nice, bright vanity as well.  Also each guestroom has a big picture window, which is a plus.

One item I was disappointed in was the restaurant and bar offerings - there's a couple of options here, but they all need to be redone.  The Top of the Hyatt is a typically hotel rooftop bar with dated decor, bad service, overpriced drinks, and not much of a view.  To be avoided.  The sports bar in the lobby, Redfields, was a little better but the food was underwhelming.  I was also disappointed by the lack of healthier food options overall.

4 stars overall - great guestroom, huge property which really fits with the "Grand" in Grand Hyatt.  If they can improve their restaurants/bars, they'd be in the running for 5 stars.

24/05/14 | Link | Rating: 4.0
578. Andrew F.
A very nice hotel. I stayed in a room on the 27th floor with a view of downtown and the Coronado bridge. It's a new hotel and the rooms modern and in good condition. It really gives that air of luxury over older hotels. Parking was steep at $28. This could be normal for downtown but in most of my travels parking has been self-parking has been free. I was also shocked to find that they charged for WiFi. A friend pointed out that they might provide free wired internet but I didn't think of checking. The hotel provides a continental breakfast on Sunday, but the rest of the week you are out of luck. I feel strongly about hidden fees because they are deceptive when I'm on vacation I like all inclusive packages. It is nice being able to relax on vacation and taking out my wallet breaks the magic.

24/03/14 | Link | Rating: 3.0
579. Mark F.
Staying for a conference. Nice room, very friendly and helpful staff. Set up great for conferences. Everything within walking distance.

05/03/15 | Link | Rating: 5.0
580. Esther C.
stayed at the manchester grand hyatt with my girlfriends.  REALLY enjoyed the experience.  the views are gorgeous, the pool is awesome, and the facilities were fabulous.

my only reason for not giving the 5th star?  the service at the pool was AWFUL.  we had to keep flagging someone down but they would never come back with the drinks we ordered.  and parking was like $25 (even SELF PARKING).  outrageous.

04/10/13 | Link | Rating: 4.0
581. Martha A.
This hotel is the way to go!  Great dining options, awesome pool, and incredible views of the bay.  We got the breakfast package that included free breakfast in the restaurant and it was awesome!  We were there over 4th of July and had amazing views of the fireworks right from our room.

It's just steps away from dining, shopping, and tours - a great hotel and we will definitely be back!

05/07/14 | Link | Rating: 5.0
582. Lori P.
Awesome Get Away On The Fly!

Can't say enough good things about a Friday night last minute get away, and may I say on 4th of July WITH a bay view? Awesome 24 hours of fun, relaxation and spectacular view of the Midway. Front desk people were super and the hotel is beautiful inside and out. Loved the bed and pillows.

05/07/14 | Link | Rating: 5.0
583. Wes S.
My review is for their breakfast buffet (not for the hotel itself). My friend gave me his word saying how this is "the best" breakfast around and it better be considering we're coming from West L.A. (about 2 hours away).

We pull up at the valet, get greeted and get sent on our way. Got to the buffet, waited about 10 mins (why I don't know considering it wasn't busy) and got sat. We were told our drinks will be taken care of our "waiter" and the food is buffet style, so just grab a plate and get going.

Hot options included scrambled eggs, "breakfast potatoes", chicken sausage, bacon, Mechaca with tortillas, and mini pancakes.

Plenty of carb options with bagels, lox, and various bagel toppings, toast (believe white, wheat, and another option), croissants, banana bread, Danishes, cereals (didn't really pay attention to what cereals as I didn't even bother with this), and warm oatmeal with all the toppings imaginable to mankind.

Then a separate section has waffles and an omelette (egg white option available) station that   included bacon, ham, mushrooms, bell peppers, tomatoes, onions, and cheese. This station also had fresh squeezed honeydew melon (juice of the day) which was quite refreshing.

My favorite station was the second portion as the other buffet items were typical buffet fare, but had more quality than say, Home Town would offer. It was approximately $25+tax a person. Now was it the best breakfast I've had? As far as a buffet "locally" (in Southern California) it was good, but I wouldn't make a habit of getting up extra early just to make the trek down.

I wouldn't mind spending a mini vacation at this hotel as it is steps away from the Harbor Village.

25/08/13 | Link | Rating: 4.0
584. Reyditha E.
Had an awesome time here. My hubby surprised me for our 5 year wedding anniversary the weekend of may 9.  

He had been planning our wedding anniversary for quite a while as he has told me. Playing around with me that he booked motel 6 for our weekend away lol. Keep in mind he didn't tell me where we were going and what was planned for the whole weekend.

As we got here. Valet greeted us with all smiles and asked if we were Just going to dine with them. Or if we were staying for the weekend. We told them we were staying for the weekend. They took our luggage and told us to have a wonderful stay.

We checked in no problem, as we checked in we were greeted with Mr and Mrs. And our last name. :) and told us that we will have a wonderful view of downtown and the bay. To my surprise it was beautiful.  Although the hubby wanted to have a better view of the bay. He was still happy. Then are bell boy brought up our luggage. He was very nice and sweet!! He asked if we have been to San Diego before and what was the occasion. Explained it was our wedding anniversary and he even told us all the great places to go if we didn't have anything planned.

I want to say by far one of the nicest hotels to stay in while staying in downtown San diego. My hubby and I will be back!!!! Plus every one gave excellent customer service!!!!

23/05/14 | Link | Rating: 5.0
585. Mike M.
Elegance, but a bit pricey. Located right next to Seaport Village and walking distance to USS Midway and Gaslamp. Rooms are recently updated. Elevators are a pain, especially during checkout time. The only negative thing about this hotel is that it seems is always crowded. The Grand Club Lounge is a plus, but it always crowded when we go. Hotel personnel is always friendly and willing to do just about anything to make sure you have a pleasant stay. Will definitely continue staying at this hotel.

26/12/14 | Link | Rating: 5.0
586. Robert M.
In the North Tower.  Day 6 of a 7 day stay.  Have a decent room overlooking the North Coronado fleet.  This morning the USS Ronald Reagan (CVN-76) is getting ready to head out.   If I didn't have to go to a meeting... would have enjoyed watching the departure.  Hotel is large, with sufficient restaurant choices.  A few colleagues (without a water view) complain of the trolley bells despite being on high floors.  This is one of my favorite downtown San Diego hotels.

Self parking is 26 and valet is 36.  Self parking is anything on floor 3 or above with unlimited in/outs.

30/10/13 | Link | Rating: 4.0
587. Zeke T.
I am a cinematographer and get to work at different venues filming events. This past weekend I worked at The Grand Manchester Hyatt and my clients failed to order vendor meals. We work these events for long hours so we obviously get hungry. When I asked about it, the banquet manager mentioned about not having meals for us but understood we needed to eat so she went above and beyond to get us food. We got a hot meal that was beautifully looking and delicious. Like I said we work all over town and I can sadly say this is the first time I've seen this. This was a pleasant experience deserves to be told. Thank you for being so nice to us!!

26/09/14 | Link | Rating: 5.0
588. Natalie C.
We stayed here this past Friday night. We had an amazing stay from start to finish.

Upon walking into the gorgeous lobby we noticed that the check-in line was very short. Bobby got through the process very quickly and we were on our way up to our rooms. Once in our room, we were impressed by the very clean, modern decor throughout the whole room and bathroom. The view from our window was amazing.  We could see Petco Park and the bay from our beds.

We thought the extra amenities in the bathroom (toothpaste, mouthwash, etcetera) was a thoughtful touch. We liked that when we requested some extra towels, housekeeping brought them up to us within minutes.

One of our family's favorite part of the hotel was the fourth floor. Basketball courts for my son and husband, foosball & ping pong tables for our other kids, plus a large pool, hot tubs, and fire pits for roasting s'mores on at night (you can buy a s'mores kit at one of the hotel restaurants for a reasonable price). This hotel has something fun for everyone! (There is a great bar on the 40th floor with panoramic views of the city).

It was such a pleasure to stay at this Hyatt and we would look forward to visiting again in the future.

21/07/14 | Link | Rating: 5.0
589. Denise H.
The Grand Hyatt is a gorgeous dog friendly hotel with a super friendly staff. The lobby is so pretty...I would walk around and look at it for hours. Can you tell I'm not one of those jaded peeps? My hubs and I have stayed in our share of dumps during our broke years so I really appreciate nice hotels!

Check in was a breeze with a super nice guy at the front desk. The room was nice and decorated in a modern theme...not my favorite but it's sleek and clean looking. The bed was soooo nice! The mattress was firm, the linens were yummy, soft and good quality. The bathroom towels were nice but we could have used a few more of them. The shampoo and lotion that was provided was nice and the shower head was super nice. Taking a shower in here just reminded me how much we need to replace our shower head at home...that hard O.C. water clogs up those shower heads in no time flat. The A/C got nice and freezing cold...just how I like it!

We had a gorgeous view of the harbor and the Midway...it's really pretty at night. The windows open a tad which is awesome...so nice to let in some fresh air. We self parked and walked over since my hubs hates to valet park.

I called the front desk to request that my TV remote be replaced since it needed batteries. The guy knocked on the door within five minutes with a replacement

I totally loved our stay here. The check out guy was equally as nice and one of the valet guys was super nice and gave me directions to the garage elevator..he even walked me over there. The only negative this is the wifi fee. I asked about it at check in the clerk told me that if I signed up for Hyatt rewards card they would waive the fee. Is the fee waived every time you stay at the Hyatt or just that one time? I forgot to ask.

Anyhoo...I would not hesitate to return to this super friendly gorgeous hotel and I love the fact that we can bring our doggie with us. One other slight negative was the somewhat limited choice of cable channels. We didn't go on a getaway weekend to watch TV...can do that at home LOL, but I was sort of surprised by the lack of channels.

16/09/13 | Link | Rating: 5.0
590. W Timothy B.
It was an overall great stay! The view from my room was breathtaking! All of the Staff was warm and kind hearted. Our room was extremely clean and well kept. The location is perfect in that there are ao many restaurants and attractions nearby. I will be looking for an excuse to get back soon!

21/07/14 | Link | Rating: 5.0
591. Alison T.
I planned a surprise trip to SD for my husband's birthday. The hotel I choose is always my first priority and I tend to book based on reviews online (hence the reason I write this review). I booked this mini vacation through Southwest.com (it included flight, car, hotel). I noticed days before we left that Southwest had booked a premium double bed room. I called the hotel and spoke with Molly. She was amazing and changed our room to a king bed. Once we arrived, I was taken back by how "grand" the lobby was! We check in with two young ladies at the front desk. They immediately say happy birthday to my husband :-) and said that Molly made sure we had the best room in the house. They weren't kidding! I have never seen such an amazing view! We overlooked the entire harbor! This hotel was very clean, staff was super accommodating, and the location was very convenient! Really was a walk away from everything!
I do have one con I have to mention: the bathroom. For as grand as this hotel/and room was, the bathroom was very basic and the tub couldn't fit a small woman in it comfortable.
Overall, this hotel and the staff help make my birthday surprise so special for my husband! Thanks!!

22/08/14 | Link | Rating: 5.0
592. Michele S.
Loved our stay here.  Had a great room overlooking the bay and city.  Staff is vet friendly and service impeccable.  Vincent Archuleta did an amazing job of welcoming us!  Great rooms, recently remodeled, walking distance to all downtown amenities. Perfect vacation !

27/04/14 | Link | Rating: 5.0
593. Nancy T.
Checked in yesterday for two nights and am loving the Manchester Grand Hyatt.

Hubby is here for a conference, I get to tag along and enjoy beautiful San Diego.  We arrived around 2 and the room wasn't quite ready yet so we had a cocktail in the comfy lounge, sensational watermelon-basil-spritzer, very refreshing on a hot day.  Room was ready around 3.

Room is not huge, but comfy with great harbor view overlooking the impressive USS Midway.  There's a mini one-cup coffee maker, very convenient for the morning caffeine fix.  Shower strength is good, with one of those extra wide flat shower heads.
Our room attendant was very helpful supplying polyester pillows in lieu of the feather type on request.

Location is sensational -- out one door, and you're in Seaport Village (city trolley tour and SEAL amphibious tour leaves from there -- I took the SEAL tour).  Cute shops including one selling flavored vinegars, oils and salts that I couldn't resist -- shipped a few bottles home.

Go out the other door and you're walking through the gaslamp district ... easy access to great restaurants, and walking distance to Petco Park where we'll be seeing the Padres play the Phillies tonight.

The hotel is a little pricey (room service food costs are quite high) ... valet parking is $45 a day, but self parking is very easy and is $30 a day, worth the savings.

Our only complaint so far is noise ... some neighbors (next door? upstairs?) are easily heard in our room.  Their bathroom sounds are very loud ... I actually thought someone was using our shower at 5 am, it was that distinctively loud in our room.

Other than that though this place is a perfect choice for a San Diego getaway.  Enjoy!

15/09/14 | Link | Rating: 4.0
594. Paul S.
I stayed here with my company for the San Diego Comic Con this year.  The room was bright and airy, very clean, though a little on the simple side - it was simple and clean.  I've stayed at some wonderfully high-end hotels, and this is not that, but for the basics, an in-room safe, a great bed, tv, and a view you can't beat, this place is a solid choice.

Manchester Grand Hyatt is also easily walking distance to the Convention Center.

The only problem I had was that they forgot to make-up my room while I was out one day.  I came back to the room in the afternoon and called housekeeping - to which they assured me, "don't worry, we're still cleaning on that floor."  I left for another several hours and when I returned late that night - it had still not been cleaned.

So, not the end of the world - but I really needed some bottled water to be restocked and coffee for the next day.  They ended up taking care of me, but it would have been great to not worry about it in the first place.

All said and done - this is a very beautiful hotel with super courteous folks at the front desk.  I would definitely stay here again.

25/07/14 | Link | Rating: 4.0
595. Christina C.
Loved staying at this hotel! Right near everything in the gas lamp district. Beautiful hotel and views. Rooms are very nice and beds are comfy. Valet was professional & quick. And when we left our laptop in our room, the maid service put it in security for us and we were able to pick up the next day once we realized it was missing. We brought our two sons with us and they enjoyed the pool & roasting marshmallows in the evening. Would definitely go again!!!

03/09/14 | Link | Rating: 4.0
596. Jeb B.
This is what a hotel should be.

The lobby is spectacular with soaring ceilings and beautiful marble floors.

When I checked in, the front desk clerk was clearly unhappy. It turns out, the housekeeping team was running behind and, despite the onslaught of guests checking in at the time, there were no rooms ready in the inn. She offered a sincere apology and a text when the room was ready. I took her up on both offers.

I used the time to explore the area. It was easy to do because of the hotel's great location on the waterfront. In fact, they boast the "highest waterfront hotel restaurant on the west coast." I guess everybody can be known for something, if it's narrow enough.

Anyway, I was rewarded for the delay with an upgraded room. The view was incredible and the room was appropriately updated with everything I could have wanted. Of particular note was the alarm clock with an iPhone 5 charger. Too many of them still have the old hookup.

Although I'm normally a Marriott guy, I couldn't have been happier with the Manchester Grand Hyatt San Diego. It's a great property with some fabulous amenities, helpful staff, and unbeatable location.

30/06/14 | Link | Rating: 4.0
597. Bruce K.
What an amazing place to stay!  I just spent the last five days here for my first time visit to San Diego.  I had an amazing time, and everything about this hotel was gracious.  The staff at the front desk was extremely welcoming and courteous when I arrived.  They even gave us the best places to order late night pizza one night when we were hungry late at night.  The concierge was very helpful on our traveling and planning our adventures around San Diego.  The food was amazing we ate at all the restaurants at the hotel.  Every staff member we encountered was very courteous and friendly.  The room was top notch with an amazing view of the USS Midway and San Diego bay.  I can go on all day about what a great experience I had staying here at the Hyatt.  I will most definitely be returning here, and will with out a doubt be staying here again.

06/07/14 | Link | Rating: 5.0
598. Adrian L.
Love this place!! Besides the great views they also have a small village on the property to go shopping for souvenirs. We also had lunch at Sally's right on the marina. It was beautiful. The gas lamp area is right down the street.  I do recommend staying here.

19/08/14 | Link | Rating: 5.0
599. Angelyne H.
My Boyfriend and I stayed here during our weekend Visit For the Chargers Game. We had reservations for some Comp rooms thanks to the Hyatt. Unfortunately there was a convention going on and our room was occupied. That of course was a downside only because we didn't have a real bed to sleep in. The hotel gave us a living room suite, so we made the best of it and pulled out the mattress from the sofa bed and slept on the floor. The Upside to this story is that we were given EXCEPTIONAL SERVICE by the Hotel Front Desk clerk Named VIRGIL. I was very upset when I saw the room, only because there wasn't a bed. He assured us that as soon as someone checked out on Sunday he would move us. He even said that he would recheck and call just in case something became available or Not. He kept his word. He called and left messages to keep us updated about  the room status and availability. As soon as one became available he made sure our belongings were moved to the other room while we were out at the football game. I really appreciate his outstanding customer service, not to mention his wonderful and friendly personality that gives his work an exceptional personal touch.

17/11/14 | Link | Rating: 5.0
600. Gerg P.
Got a response from management regarding a survey that Hyatt sent out.  Received a "comp" for parking check out problem.  And a direct phone and email next time we visit.   We'll go back soon, thanks Manchester Hyatt
!

05/10/14 | Link | Rating: 4.0
601. Zoe Y.
Great getaway trip! My boyfriend and I came down here for one night (Friday night) and decided to stay here. It was amazing, especially being located Downtown and on the water. Great views, great staff, great rooms and easy check-in! I was worried that check-in would take forever with the long line, but everyone was moving through it really quick. We stayed in the Grand Tower and had amazing views of the water and downtown. We were lucky enough to get to enjoy the breakfast buffet at Lael's and it was delicious! 4.5 stars for now because the rooms were nothing special. We will definitely be coming back to explore all the amenities!

27/08/14 | Link | Rating: 4.0
602. Jody C.
The location of the Grand Hyatt is great. It's close to gas lamp district and walking distance to restaurants and bars. The hotel lobby feels like an amusement park because it's huge and there happens to be a ton of people just hanging out. The parking garage is insanely packed with cars and the parking spaces are ridiculously tiny. It was a challenge for our group to park a prius!

This hotel is not a comfortable hotel nor romantic. I would suggest looking elsewhere if you're coming to visit with your date. This hotel is more suitable for big groups of people - the vibe is definitely rowdy and loud. (even at late hours of the night).

We were on the 14th floor - and the view from there is literally TENNIS COURTS. In the morning, you see people playing tennis.. not the ocean/lake view that you would be expecting. The bathroom is tiny, and doesn't feel clean. Our room had 2 queen sized beds, which made up for the horrendous view.

Cons/ NO-NO's: Self-Parking is $28 a day, No free Wi-fi, and ZERO complimentary bottled water in the room, NO slippers..

The hotel nickel and dimes for the things that should be simply free. You would expect more from a Hyatt Property. Definitely won't be coming back. The Marriott Hotel is located next to this one and it's even closer to the gas lamp district.. I would look into Marriott first before booking this hotel.

06/11/13 | Link | Rating: 1.0
603. Buck B.
Charles, the A GM, said at a ..."hotel this size, you should expect an hour wait for service". We ordered 3 drinks at the Adult Pool. Also, we called House Keeping at 9am to make our room. It's 3:50pm, just got here.  Charles, understaffing the hotel to not meet your customers expectations is not an valid excuse. Debrand this hotel and turn it into a Holiday Inn.

24/01/15 | Link | Rating: 1.0
604. Julie W.
This is a beautiful hotel. 2 towers and right next to numerous restaurants/shops. I don't normally stay in "foo-foo" hotels, but I thought I'd treat my husband and myself since I was only going to be there for the weekend. The lobby had VERY HIGH ceilings w/ large murals, lots of self-parking ($28/nt. Youch!).

I ended up doing a web check-in, but the front desk lady told me that I would have a view of a wall so she switched my room. I thought that was very nice of her. We got to our room and the decor had a clean look to it. However, I wish I could say the same for their outdoor windows. They were so dirty/spotty. I would have loved to have taken sunrise photos through a clean window. It had a couch, an iHome clock/radio that allows you to attach your iPod/iPhone to, an in-room safe (large enough to fit a 15" MacBook), and a nice bathroom.

I was tempted to give it 5 stars, but had one issue--the lotion/shampoo/conditioner in the bathroom. When I went to check out the items on the bathroom counter, I noticed that they weren't new, and when I opened it the lotion container definitely looked as though it had been used (you know those dry remnants that are left over near the mouth of lotions?). I was totally disgusted by that. In all honesty, if I'm paying near $300/nt for a room, there had better be some brand new bathroom items waiting for me and not reused ones.

The beds/pillows were very comfortable and slept pretty well the first night. However, the 2nd night there were a couple of drunk men walking down the hallway and I vaguely remember hearing one saying very loudly, "Come on. Open the door!". Some people just need to know when to stop drinking.

Also, the Aquafina in the room is $5/bottle. It's the same price in the gift shop. Hefty price. Breakfast came w/ the room type we selected (but we all know it doesn't actually come w/ the room). The breakfast buffet was $25/person, plus 15% tax. I'm not a big breakfast eater, but I'm guessing the hotel made out like a bandit w/ me on these 2 days. They have an excellent breakfast buffet--eggs, bacon, potatoes, burritos, french toast, bread, muffins, croissants, danishes, fruit tart, fruits, pancakes, fresh juice.

Prior to check-out, I needed to print my boarding pass and wasn't sure if the hotel would do this for me. Sure enough, they did. And I'm glad they did b/c when I arrived at the airport, the line to full service (including printing boarding pass) was LONG. I would have missed my flight. So, was grateful for this.

Would I stay here again? Yes, I would. It's in a convenient location (next to the boardwalk, within walking distance to the USS Midway, the Gaslamp Disctrict.

05/05/14 | Link | Rating: 4.0
605. Caitlin H.
I LOVE this hotel. I love it even more since I was able to use my husband's Hyatt reward points for 2 free nights on the Club level on a girl's weekend trip! The rooms were spacious and well decorated. Everything was modern and chic.

The Club concierge on the 33rd floor was really nice! Everything from breakfast to mid-day snacks to evening hor d'oeuvres to their desserts! Free computer access too!

We laid out by the main pool on the 4th floor between the two towers one day. It was really nice. They even had a DJ spinning.

Only hiccup during the trip was, upon returning to our room from the pool, our door was cracked open. My friends and I swear it was slammed shut when we left. Luckily, nothing was missing from our room. I did mention it to the front desk when I checked out. They said they noted my account, whatever that means..

17/06/13 | Link | Rating: 4.0
606. Olga S.
Despite the breathtaking location and  great potential to be the superstar , this hotel was an outrageous disappointment. I will spare you many phone calls and useless complaints for the sake of brevity and put it simply: we came to our room after 8 long conference hours in order to change  to more comfortable clothes and shoes only to find out the latter were missing. Further investigation revealed that they were thrown out by  environmentally concerned housekeeper who thought we placed them for recycling.  Brand new pair of leather sandals and sneakers. Saving Earth one ripped off customer at a time. The customer service was incredibly sluggish locating the housekeeper making it seem as if Shoe-stealing Robinhood fled the country already.  They also gave us the impression that we somehow should have been watching our shoes and having lost them, shouldn't grieve them selfishly like that.  I  get it.  I plan to buy these amazing paper shoes sold at the local  boutique for  $120 ( the area around the hotel is pseudo-vintage flower kids rip off)  and be all  Californian about it. But for now I have only blistered up feet to walk this earth in uncomfortable bejeweled conference nonsense footwear primarily designed to distract people from my flawed knowledge of medicine. Which is completely unnecessary let's say at your famous Zoo or Art gallery. I miss my environmentally wrong leather Italian friends. They took me places without any pain or regrets.
But being in such paradise I was willing to forgive all: broken iron, $5 aquafina,  even parking lot view room but you took my shoes.  You so shouldn't have.

20/05/14 | Link | Rating: 1.0
607. Isabel S.
Contemporary hotel with beautiful harbor views! It's walking distance to Seaport Village as well as the Gas Lamp district and Petco Park. The rooms are very well decorated with modern touches. The staff is very friendly and accommodating to your needs. Pricey, but you get what you pay for.

23/09/14 | Link | Rating: 5.0
608. Dana L.
Our go-to place when we're in SD!  The staff is friendly and the rooms are clean!

Love their well stocked fitness center!  I hate it when there's 3 machines and you have to wait for the sweaty guy to get off the eliptical.  Not a problem here!  Sweat away on your machine, sweaty man!  Lots of options here.

We went up to the Top of the Hyatt and the views were great!  But it would be even better if the place got an update.

Parking is expensive and the spaces are small.  It's plentiful when there's isn't a convention in town, otherwise, you're stuck circling around trying to fit your SUV into a tiny compact space...

All in all, a good hotel, great staff!  Will be back! ;)

08/08/14 | Link | Rating: 4.0
609. Christina M.
I stayed here in September with my husband while he was at a conference, and I thought it was a nice hotel with exactly the amenities I would expect from the Hyatt brand. The hotel itself has a beautiful view of San Diego Bay. We were lucky enough to get a room where we could get a glimpse of the ocean, pool, and city skyline, and in every direction there was a nice view to be had. The lobby is nice with a more art-museum-esque decor. Off of the lobby they have a bar with moderate prices for drinks, a couple of stores for shopping, and a hotel restaurant and business center.

In front of the hotel is a stop for the trolley, which is very convenient if you want to get around downtown using public transportation. It was also a short walk to the Gaslamp Quarter with many restaurants to choose from. Directly behind the hotel is access to the Seaport Village, which made the location of this hotel quite convenient for tourist who want easy access to shopping and eating without having knowledge of where to go initially. The rooms were modern and well kept, and we didn't have a single complaint about the cleanliness or service. I appreciated the luggage storage service after you've checked out of your room too, which was a huge help since our flight didn't leave until the evening to return home at the end of our trip.

I don't usually stay at the Hyatt because they tend to be a bit more expensive than other store chains. However, if you have a little extra money, and want to stay at a very good location for getting around the city, with a pretty view of the water, this place may be a good option for you.

02/12/13 | Link | Rating: 4.0
610. No S.
Poor service that seems to set its goal lower as years go by. Stay here couple times a year for business and convention and this time was probably my last.  Reception, rooms, and location is awesome as it should be for the price. However, the service, management and over the phone help and info is something that they should ask the help from Best western or any competent Inn chain.  Last mount and over weekend specifically lost  clients due their poor manner.

08/09/14 | Link | Rating: 2.0
611. Chris A.
Excellent location and very friendly staff.  We arrived early and were told to park at the hotel to avoid having to pay for parking along the pier (our stay included free parking).  They texted us when our room was ready, which was great!

Two issues during our stay - the elevators are extremely slow/inefficient, and we were charged for the waters in our room that we didn't drink... otherwise we enjoyed our stay without issues and will be returning next time we're in San Diego.

12/09/14 | Link | Rating: 4.0
612. N S.
This was such an amazing hotel. We came for a bachelorette party & had one of the suites & it was perfect! Highly recommend staying here, the view was beautiful

01/02/15 | Link | Rating: 5.0
613. Byron Y.
NO hot water or intermittent hot water for 4 nights.  The first two days I had to call for housekeeping. I was gone all day at a conference and when I returned the room was not made up.

09/04/15 | Link | Rating: 1.0
614. LAURA K.
Super impressed with this place! Everyone is So friendly and helpful! Rooms were super comfy and we got a great nights rest both nights. Kind of bummed that the "adult pool" was empty and we weren't allowed in with our kid, but I don't think all the adults at the main pool knew there was one for them.
They sold s'mores kits downstairs for the fire pits and even had activities and a movie playing by the pool for the kids! Gym is amazing as well. We had a little problem with rowdy, fighting guests across the way. That was my only complaint. By the time security was up, they were gone. Id totally stay here again.

I wish the parking wasn't so expensive for guests. 28 a night is crazy. Wouldn't been so insane if it was just 28 for the whole stay.

18/07/14 | Link | Rating: 4.0
615. Jamie O.
OH. MY. GOSH. My boyfriend and I have stayed at this hotel several times since 2010. We will never try another hotel in downtown San Diego as this one is too perfect. The location is amazing and the price is well worth the quality of the hotel and the service you receive.

It's an easy walk to Gaslamp (downtown San Diego) where you can enjoy great restaurants and shopping. If you walk out of the hotel towards the ocean, there's a small village of touristy, artsy, gift, and other various shops - this is easily my favorite part of our vacations to this hotel. It's like its own little community, and it has the cutest outdoor "food court" with great choices.

The hotel has a great outdoor pool. on the roof with bonfire spaces, and the rooms are very comfortable.

I LOVE THIS HOTEL and cannot wait to return. I recommend it to anybody that considers visiting San Diego.

17/02/15 | Link | Rating: 5.0
616. Adiah O.
This hotel is massive and lovely. The service is excellent. I gave them 3 stars because it's expensive and there are hidden fees (local calls cost $1 each) valet is unbearably expensive, a pastry and coffee is $12-$15. The happy hr specials are really a deal ($10 for a drink isn't a special) It's more of a older rich persons hotel. I was here bc of a conference. Despite being super expensive, the rooms are no different than any other $120/hotel in San Diego. The old fashion shower/tub combo is not great.

I won't be back. There are cheaper equally as nice options just a block away.

25/09/14 | Link | Rating: 3.0
617. Mitch B.
Papa Doug may have his detractors here in town because of his political causes but he sure knows how to run a hotel. I was lucky enough to attend an event here recently and if you're like me and don't often stay in hotels in San Diego, you may not realize what a great hotel this is.
Service, Location and the views make this a showplace for our visitors. I awlay try nd book out of owners here.Betwee Seaport Village and ez access to the Gaslamp, the Manchester Grand is the perfect place to show off our city.

WHEN YOU GO- spend another couple of buck and get one of the corner view rooms. Big Bay and downtown views abound! I was on the 21st floor and I swear I could see my house from there.

13/12/13 | Link | Rating: 4.0
618. Marvin L.
This place is awesome!!  I have stayed here over 6 times and it never disappoints.  The staff is really friendly and hotel is clean and beautiful.  The pool sits on the 11th floor which is pretty neat and they also have a gym.  Unlike a lot of the hotels around the Gaslamp parking isn't mandatory valet AND you can park overnight with in and out privileges for $28/day.  That's pretty good compared to the parking at other places.  This will continue to be my go-to hotel when I'm in San Diego's Gaslamp.

Tip:  If you're planning on going out to the bars at night make sure to take a cab instead of one of those bike things.  The bike guy was trying to charge a party of 4 $20 and the taxi cost $10.

10/09/14 | Link | Rating: 5.0
619. Vivienne P.
I stayed here with three other people in my room for San Diego Comic Con and we could not have been happier with our experience.

I can only imagine the hell that Comic Con is for service industry employees in San Diego, but the staff at this Hyatt went above and beyond in being friendly and upbeat all weekend.

We ended up having to do two separate trips of stuff up to our room, but both staff members who helped us were great and incredibly patient with our ridiculous loads. We ordered mimosas in our room one morning, which arrived incredibly promptly, and the woman who brought them was friendly and fun. Then when housekeeping accidentally cleared away the half bottle of bubbly we had left, they replaced it for us without hesitation or any unpleasantness (hell, we just called to ask if they knew if it got cleared by mistake, and they offered without prompting to replace it!). When we wanted to get an extra key made up so that a friend could store some things in our room while working a show in the hotel that night, they did it without issue. At the end of the stay, they split our bill smoothly and happily.

The room was beautiful, the bathroom is spacious, and it has a mini-fridge! Plus, there's a pool with two hot tubs and a fire pit (and they sell s'more kits, if that's your thing).

We had such a universally fantastic experience in this hotel; we are really hoping we'll get lucky and be back in here for Comic Con again next year, because we have been spoiled by the experience!

31/07/14 | Link | Rating: 5.0
620. Shane J.
Prior to the trip - Decisions had to be made about what location did me & my friends want to stay.  Not really receiving any concrete information from others who visited the city on where to stay - only where to party - I did some research and felt this was the best choice - Guess what - Ding, Ding, Ding - it was!!  

After taking the City Tour - highly recommend - I found out that this hotel is the largest in the San Diego area.  The room had a great view of the Marina, It has many bars, and it was close to the Gaslamp district and the Seaport Village is behind the hotel.  The staff of the hotel was friendly and service was prompt when requests were made.  

I checked out the restaurant "Top Of The Hyatt" - to see the views - if you don't eat or get drinks, they don't mind you coming up to check out the views.  

Regarding the rooms - standard features - big flat screen TV, clean bathroom, hair dryer, iron, safe in room.  You shouldn't worry about the room - because you should be out enjoying the city!!

I say - Stay here ...the location gives you so many choices.

21/01/14 | Link | Rating: 4.0
621. charles g.
Great views, awesome lobby... However the rest if the hotel is okay.

Smallest men's spa ever...

Bathroom was dirty upon arrival( complained and they didn't do much about it.. Hence why they're only 4 stars and not 5)

And hallways feel so sterile

The location is great... But it's missing a lot of charm

02/01/14 | Link | Rating: 3.0
622. Bryan N.
Nice property, and the service met my expectations, but I will not return for one reason:  the elevators. They take forever...and, because the hotel is so large, you have to stop a bunch of times on you way up and down. Honestly, I would think that 6 elevators would be adequate...but they're not.

Luckily enough, there are plenty of other hotels in the area to choose from.

06/08/14 | Link | Rating: 2.0
623. L. Y.
Horrible.  My 9 month old and I keep waking up every hour because our room is by the train tracks. The bell sound is keeping us awake, especially at 2:45 in the morning because it seems the trains are getting ready to close. So much noise: bells clanging and metal scraping. What a night ruined.  So much for a peaceful sleep.  I'm sure our day will be ruined due to the lack of sleep.  If you are a light sleeper, ask for a room away from the tracks!!!!

19/04/15 | Link | Rating: 1.0
624. Lily V.
Let me start with our first impression of this hotel. We were totally impressed with the outside of this hotel. It was December, Christmas festivity, the lights were beautiful and the two skyscrapers that are at least 40 floors high. My boyfriend and I parked our car on the curve to check in and then park. We walked into the lobby and it was an amazing view. We got helped in a very professional manner and go park our car in the self-parking lot on the third floor. We got a room with the premium view facing the water. From the 25th floor, the view was breath-taking! We saw the city and boats that were all lite with Christmas light along with the beautiful reflection of the ocean view.

The room itself has a very modern feel and clean. Nothing too special from a luxury hotel, though. The bed was posturepedic and very comfortable. There was a wall of glass looking out to the view and a sunbed where you can sit and enjoy your view.  We get settled down and start discovering some things that aren't too pleasant....

First, I tried to connect to the internet to do some research for work. None, $9.95 per day. I decided that it wasn't worth it and I was on vacation, so I won't do any work. My boyfriend and I lay down on the bed and turns on the TV...very limited channels and bad TV signals. The TV itself is slightly small. Oh well, we thought, we can manage with the animal planet channel. Afterwards, I go in the bathroom for my shower and the water literally freezing for 5 minutes, not warming up. This is not the only time, the following day it was the same, too. Plus, my boyfriend said that he experienced the same thing. The pumping or heating system for the water isn't working well.

We order their breakfast from the hotel because it was convenient. For pancake, it was $15. For a vegetarian breakfast burrito, it was $13. Expensive. It wasn't worth it, let me tell you why...although it tasted okay, they charge you a delivery fee of $3.50 and an extra service fee of 22% on top of the total...which was about $7 for us. WOW! Our breakfast of pancakes and a burrito is about $45!

We checked out in the morning, feeling kind of robbed, but it doesn't end there. We found out that self parking was $28. No one told us that when we checked in, but what can we do now? Okay, that's fine. We pulled out of the parking lot. There were two cars before us, but the car in front of us was arguing with the parking attendant and you can see a manager trying to resolve the issues with the customer. They argue for like ten minutes and the cars were lining up behind us and honking. Maybe it would be smarter of them to open another line of exit for all the cars to leave, instead of making all the other 5 cars waiting to leave... honking and angry because of one customer?

3 stars for the excellent view, amazing location (7-10 minutes) to the Gaslamp, 3 bars + 1 restaurant, pleasant service, and nice bed.

I wouldn't come here again, though. I feel like this place really tries to milk the money out of you, even though, you already paid an arm and a leg for the room.

18/12/13 | Link | Rating: 3.0
625. Klara A.
This is a great hotel that I would highly recommend to anyone. It has a beautifully decorated lobby and the rooms are just so fancy. I have stayed in both the Harbor and Seaport towers and whatever room you get facing whichever direction, the view is beautiful. The pool is always a great temperature and there are two warm and relaxing jacuzzis. There is also a private-adult pool and jacuzzi area. The rooms are very nice but not as clean as I thought they would be. The bed sheets and blankets on one of the beds had several coffee spills while the other one had some black hairs on it. We called for room service while we went down to the pool to give them time to clean the bed. When we came back up we thought it was clean but my mom wanted to check that they actually cleaned It but she saw that they had just hidden the coffee stains from view but they actually did clean the hairs. When my mom called the room service back though, they did actually do the job right (maybe because she was yelling at them though).

25/04/15 | Link | Rating: 4.0
626. Jerrica H.
Huge hotel. Two towers makes finding your room/elevator tough. Room service is awful. Attempted to request silverware and plates...only brought plates no silverware. When asked they told me.they had to charge. Next morning I requested to use scissors. The man at the door attempted to waltz in because the door was not shut and claim I could not use the scissors unless he was physically inside my hotel room. I refused to let him in and called management because I Wil not let a strange bellhop come into a hotel room with four women whom are not comfortable with his presence. Management was very helpful and informed me.he needed to wait outside the door. He came back, obviously upset to make the 14 story trek once more, but this time waited outside of my hotel door. (Inside I was laughing at his ignorance and attitude).

The best part of the hotel was the convenience of location and the pool. Though, the hotel needs to put pool hours on the doors instead of arguing with paying customers.

OK customer service, comfortable beds, very kind house maids.

Would give a second chance considering I was staying during their busiest week of the year.

29/07/14 | Link | Rating: 3.0
627. Navin K.
Huge hotel, with lots of amenities. Stayed here for the ASA aging in America conference - I got there at 8 am and they kept my bags while I attended some talks, then texted me when they got my room ready. They gave me a clean & bright room up high and away from the elevators. View was not of the ocean but was still pretty. Gym was on the 4th floor with new and ample machines. No problems during the stay at all. Thank you!

13/03/14 | Link | Rating: 5.0
628. Hoa Q.
Check-in was at 4pm, but we arrived much earlier than that.  Other hotels we've been to have made us wait until exactly that time to check-in, but this hotel was kind enough to give us a room despite how early we were, for which we were very grateful.  We had been up since 4am because of an early flight and really appreciated the chance to take a nap upon arrival at the hotel.

It must've been our lucky day because not only did they allow us to check in super early, they let us have a corner room on the 16th floor.  The panoramic view of the city with partial view of the water from the room was gorgeous!  It was such a shame that we were only staying one night!

I'm really glad we stayed here.  The staff was always happy to help us, whether it was on the phone or in person.  The older gentleman at Concierge was also very helpful and thoughtful.

We were there for a wedding, and I have to give my compliments to the bride and groom for their great taste in food.  The crab cakes were so delicious that I could hear an echo throughout the patio as other guests bit into the real crab.  For dinner, the filet mignon was so tender that it practically melted in my mouth.  The lamb chops were a bit fatty but equally tender and not at all gamey.  My only complaints were that the hors' doeuvres waiters kept skipping over people, the bartender was stingy on the soda, the dressing on the salad was super sour, and the wait staff kept trying to remove my plate.  Please, let me finish my dinner first!

23/09/14 | Link | Rating: 5.0
629. Donnad D.
COMIC CON  - NOTICE TO ALL POTENTIAL CUSTOMERS - Manchester Grand Hyatt - San Diego 2014-We were getting ready to check out and called for a bellman and 2 carts since we had 9 bags of Comic Con EXCLUSIVE merchandise.  We asked where it would be locked up and we were told for sure it would be locked up in their storage closet.  When we returned to the hotel to leave after comic con was over - we found out 3 of our huge HASBRO merchandise bags filled to the brim were stolen.  We provided all recipts to the Assistant Manager and Security and were told we would be reimbursed for our loss and they were so sorry this happened - and meetings were going on right now to ensure this does not happen again.  We were also told they have 100% success rate in catching the criminals.   With the help of security we found out the bellman lied to us and left our Comic Con Merchandise out in the lobby next to some stairs in a  "roped" off area VS putting it in the storage closet as they told us it would be in.  Additionally  we were told by security a bellman even saw someone trying to take some merchandise - but did NOTHING TO ENSURE MORE ITEMS WERE NOT STOLEN.  Worse part still is their insurance company said they would give us the EBAY value since these items were to be posted and sold on Ebay - some were already sold and we had to refund the money.  They are now telling us they are not responsible for the full value or the lost opportunity value.  They are stating a California Code that says it's $250 per bag but to be generous they will give us $1000 and the hotel will do the same.  That doesn't even cover 1 bags worth of items let alone 3.  First the hotel says its great that we have all our receipts and we will get our money back - now back tracking on everything they told us.  I called the GM and waiting to hear back after giving my information to the assistant.  Until I hear back and post an updat - BEWARE IF STAYING AT MANCHESTER GRAND HYATT FOR COMIC CON GOING FORWARD.  We WERE very loyal HYATT customers - NO MORE

05/05/15 | Link | Rating: 1.0
630. Vanessa V.
A 4-Star hotel that reminds me of a 2-Star La Quinta, just minus the complimentary breakfast and free parking.

POSITIVES
+ Hospitable staff.
+ A grand lobby area.
+ Great views of San Diego Bay and Coronado.
+ Within walking distance of Seaport Village, Gaslamp, and other shopping and dining establishments in Downtown.
+ The beds are comfortable.

NEGATIVES
- $26 a day parking fee, but many of hotels in the area charge similar fees.
- Parking garage is a little shady, and the elevators are small and have dim lighting.
-  My room had outdated electronics and shabby decor.
- The shower's water pressure really enjoyed switching from hot to cold midpoint during showers.
- Useless hairdryer that hardly emitted any air. If the window could've opened up wider, I would've had better luck sticking my head out to let my hair dry. Not a good idea, but hey, desperate times...

OVERALL
The views and the location are what you're really paying good money for if you book a room at the Manchester. It's within close proximity to Seaport Village, Gaslamp District, and other restaurants and shops in Downtown SD. Other than those aspects, this hotel is just 3-Stars.

06/07/13 | Link | Rating: 3.0
631. Ashley P.
The staff is so so friendly and the location is great!
Walking distance to he convention center, the water and tons of restaurants and shops.
I purchased rate that included breakfast and the desk agent mentioned that included was also a free bottle of water a day, one pressed clothing item a day and free internet! I was so pleasantly surprised and delighted.
The room has great lighting, I had a beautiful view of the aircraft carrier and the gym is convenient and has great quality equipment (try the video game like cycling bikes).

I would definitely stay here again.

28/10/14 | Link | Rating: 4.0
632. Brad W.
I had a great stay. Such a comfy room, very clean, great staff, excellent customer service and look forward to returning for another trip. I recommend the show glass be treated for some rust spots in room 1904.

21/02/15 | Link | Rating: 4.0
633. Timothy L.
I did not stay here but I attended a 3 day seminar here and what a perfect location to be stuck at for 3 days. The hotel is huge and it is located right on the water front. During my lunch I just walked around and explored the area. Very beautiful. Its located right next to seaport village and about a 10 min walk from the shopping at Horton Plaza and the gaslamp quarter. The seaport village trolley station is right across the street which was very convenient.

The staff here were very helpful. Our seminar was huge, over 2500 people and they were always walking around picking up trash and making sure the room was perfect. Only thing that I hated was the expensive parking. It's $30 bucks a day!

07/02/14 | Link | Rating: 4.0
634. Donna S.
location//*****
super convenient location! perfect walking distance to the harbour . convention center . gaslamp district!!

service//*****
after semi-tortuous traffic, checking in was an unanticipated breeze
michael totally made my weekend!! aside from the friendly banter and brief advice
he noticed my friend and i both cough and offered us bottled water

:bonus: we were provided a gorgeous view of the harbour & sea world's fireworks!!^^

facilities//****
the room and facilities were standard for hyatt
complimentary items for loan or to take depending on what you forgot
$28/day parking gets you in & out privileges
gorgeous lobby~ i was mesmerized by the curved paintings at the counters!
~*~
once upon a time, i stayed here...ffwd xyz years and ladida i'm back~
yes, i was way fancier in my younger years...very fond memories of the seaport village for those with kids

anyway, the convenience and facilities make this hyatt a solid 4, but the splendid service we experienced from everyone was enough to round up~

12/08/14 | Link | Rating: 5.0
635. Colleen B.
I loved this hotel!  I had a room on the 27th floor with an amazing view!  Hotel staff were very friendly and accommodating.  Ordered room service (a tad bit pricey) but there was an issue with the food. Not only did the CHEF himself call to apologize, they refunded the entire meal AND they gave a gift card for another meal as an apology with a fruit basket.  This hotel is top notch. Definitely the place to stay in San Diego.  (I love the entire Hyatt chain of hotels!). I even enjoyed the shampoo and conditioner!!!

12/10/14 | Link | Rating: 5.0
636. Paul B.
Best hotel experience ever!!
Very elegant hotel that is clean and very well upheld. Customer service was great!

17/12/14 | Link | Rating: 5.0
637. Nikki C.
Stayed at this hotel for 6 nights during Comic Con week. (Mon to Sun) The walk to the convention center was less than 10 mins. Easy breezy. Although I didn't actually go to SD for the show. I went one day and for only an hour just to check it out. I was really there for the exclusive party for The Walking Dead, presented by Hyundai.

Anyhoo, let's get back to the hotel. We had a Premium View King which guarantees a high floor with a bay view. We got that but I hoped for a higher floor. The elevators are separated into 2 options - Floors 2-28 and Floors 29-40. We had a room on the 28th floor and that elevator was always crowded. I would've been happier with the 29th floor just to avoid the MANY stops along the way (both up and down).

The room was a good size for 2 adults. Came equipped with a leather sofa, large desk, fridge, dresser, and hanging closet space. The view was breathtaking, especially during the sunset which I witnessed one evening when I stayed in and ordered room service. The bathroom could have been bigger but it was good enough.

I took advantage of the fitness center, located in the Seaport tower. Our room was in the Harbor tower but it was very easy to cross over on the 4th floor. Just cut across the main swimming pool and you're there. The views from the gym were partly Seaport Village and the Bay. The gym was well-kept with clean towels and ice-cold water. They had a large selection of free weights, machines, cardio, and core workouts. I especially liked the kettle balls.

Our stay was pleasant though not spectacular. I went to the gym in the mornings and each time I hoped the room would be cleaned by the time I returned. I stayed in the gym for approx. 2 hrs so I was gone quite awhile. Every morning when I left for the gym I saw housekeeping on our floor and they were very friendly and greeted me. By the time I returned they were still in the hallway but our room was not tidy. I was in the room 3x of our entire stay when they cleaned it and only once was it cleaned to a standard that it should have been. (ie, vacuumed, sheets changed, dresser/end tables wiped down, etc.) I think they feel uncomfortable, as do I, cleaning a room while someone is there. But I had to get ready after the gym before heading back out so I didn't really have a choice.  

I ordered room service twice and my third attempt I canceled it bc the wait was over an hour. Overall the property gets 4 stars. About a $5 cab ride to Gas Lamp or a 10-15 min walk.  Valet isn't much more than Self-Park and you get In and Out privileges. The location, views, and comfort of the room were better than average.

13/08/13 | Link | Rating: 4.0
638. Stephanie R.
Decorations are beautiful this time of the year!!! Tradition to stay every year to watch the boat Parade of Lights. Great spot to watch from!!!! We got upgraded to a suite because Hyatt takes care of their loyal customers!!

21/12/14 | Link | Rating: 5.0
639. Matt V.
This is a great hotel and the staff is very friendly. The room have great views of the bay.

I went there for the 4th of July and was a great location to see the fire works. But also a great place within walking distance to the gas lamp district.

They have two pools and right near sea poet village which is right behind it that has shops and places to eat. All around great location and also great experience there.

08/07/14 | Link | Rating: 4.0
640. Alison D.
AWFUL EXPERIENCE! Manager Bobby felt so bad about how awful the experience was that he said he'd comp a breakfast.  Then the credit card bill came and we were charged for it.  I've called him several times since then and he has not responded.  

My 2 year old daughter was locked in the hotel room due to a faulty door latch that locked her in.  

Bobby was rude and dishonest and non-responsive.  Bobby and the Hyatt Manchester are crooks.

25/08/14 | Link | Rating: 1.0
641. David A.
Made San Diego visit horrible. Made reservation on hotels.com . When arrived they asked how we made a reservation when they were completely booked. Would have been ok but front desk man was extremely rude and agitated we got a reservation. He went and told his manager about this and made us forward the hotels.com email to his manager. Should have just left and got a full refund but it was 10 o'clock at night. Would not stay again but the room was decent.

15/03/15 | Link | Rating: 2.0
642. Keikaikaoakua P.
Love this place!
check in was pleasant, rooms plush yet with fine amenities.
pool is to die for after a day out at the zoo.
received an upgrade to club level. the refurb of that facility is nice and open space. views are awesome.
nice to see an aircraft carrier pull in.
bed quality are of grand hyatt beds and linens. firm mattress for those with a bad back

25/06/14 | Link | Rating: 5.0
643. Brenda S.
Great staff. Great location. Great rates. Really have no complaints. The view from my room was amazing. It was clean and very spacious. It's walking distance from the sea port and if you're interested in going to other places you can take a trolley in the sea port for that as well.

22/12/14 | Link | Rating: 5.0
644. Brittany M.
We love this hotel! It's great. This is our second visit. We always get the corner king room. Gorgeous views of the city & the harbor. This room has 3 huge floor to ceiling windows.
Parking can be pricey 30-45$ nightly. However there are in & out privileges. Also you're so close to so many things!! We walked down to the midway then took the ferry to Coronado. Last time we walked to the Gas Lamp. Seaport Village is out the back door! Great great location!
They have beautiful fire pits out by the pool. The grounds of the hotel are immaculate.
My only negative is that this time. Our room never got cleaned! :( this is our 3rd night on this trip. And the first day we went out for a late breakfast. The cleaning teams were in the halls we came back about 1-ish and they hadn't cleaned our room yet. The lady knocked & we just asked for some clean towels. No biggie. Today we left our room same situation the cleaning crew in the hall. Again come back to a messy room! The lady knocked on the door at 2:50pm to see if we wanted it cleaned.  I said yes but we're just finishing up. She asked if 10 minutes was ok & we said yes. Just got back from dinner in la Jolla... Messy room.
It's not a huge deal but it is aggravating given the status of a Hyatt.
Will it make me never stay again? No.
Will I track someone down next time they say 10 mins? Yes. Because it's one of the best things about being at a hotel!!! Freshly made bed, fresh towels, don't have to take out the trash... *Sigh* we got gipped.

28/09/14 | Link | Rating: 4.0
645. Luc L.
Went for drinks up here for my bro's bday when my family was in town, and even though the bar on the top floor was a little pricey it was TOTALLY worth it for the view. Panoramic views of SD are amazing up here on a clear day. Awesome place to take someone who's down here for a visit.

28/03/15 | Link | Rating: 4.0
646. Lauren W.
Loved it all! The staff was very friendly and willing to accommodate. My boyfriend and I were visiting SD and were going to only stay for one night and then go to another hotel the second night, but we were so pleased with the hotel, the room, the atmosphere we  decided to stay another night, the staff accommodated that with no hesitation and added another night to our bill.

The ONLY problem we ran into was the elevators, how slow and inefficient they were. There were clearly 4-6 elevators per area and only one ran, didn't understand that one but overall we WILL be staying here again and soon!

Also, just a heads up valet is a bit expensive, it only used to be $28/night per a member of the staff, but currently it is $45/night and self parking is $30/night. No biggie, it was still all well worth it, just a heads up. :)

14/09/14 | Link | Rating: 5.0
647. Aman M.
I had a chance to pick up a guest at this hotel this weekend. The guy outside at the porch managing traffic is extremely rude and inconsiderate. Bald guy, slightly heavy built. Not the best impression to get from a hotel of this stature.

15/02/15 | Link | Rating: 1.0
648. Jayne M.
I do makeup all over this city.
I loooooove this hotel and really enjoy working here.
The guests always have positive things to say about the stay too.
The views are amazing and the valet crew are top notch.

02/11/14 | Link | Rating: 5.0
649. Zoey O.
My parents came here for my graduation and I stayed with them for a night.

The room was nice and clean and the view of the water was great. This is a great location for a meeting spot, conferences, etc, and is located in a great part of Downtown San Diego.

One instance I was a bit frustrated with was when my I called the front desk to confirm I did not have to pay for parking at a station, yet pay as I drove out of the parking garage. There was not one staff member I spoke to on the phone that knew the correct answer. I was in a rush to leave for my graduation and crossed my fingers that I payed on the way out of the gate since I was in too big of a rush to wander around and figure out if there were stations.

Overall, a great place to stay.

16/07/14 | Link | Rating: 4.0
650. Hanna P.
Beautiful hotel!!

I snagged a GREAT price at the Hyatt for a weekend getaway and I was excited to get a room for under $150!! One thing that u hate about SD hotels is that you always have to pay for parking!! This time, $28 a night! WOW pretty pricey if you ask me. Even Vegas hotel parking is free!!

I arrived down into the lobby and this place is just gorgeous!! Huge and open ceilings, nice marble floors, great and beautiful lobby! We checked in and they put us in a partial ocean view and even though it was partial, the view couldn't be any better! We were overlooking the marina and the pool!

The room itself was ok. Nothing too fancy but nothing bad. The bathroom had great lighting. They don't have too many amenities but that didn't concern me too much.

Another great aspect about this hotel is that it's just close enough to the Gaslamp district. I wouldn't say walking distance but about $6 cab ride.

Overall, this was a nice hotel to stay at. Again, if you can find a great deal for the hotel, it's totally worth it. But I sometimes see rates shoot up to $200+ and quite frankly I do NOT think it's worth paying more for these hotels than the 4+ star hotels that I pay less for in Vegas!!

02/12/13 | Link | Rating: 3.0
651. Gerald Z.
This is a HUGE and beautiful hotel.  We just wrapped up a five day four night stay here with our kids.  As you can tell by the star rating i was very happy with how we were treated although there are a few instances where the hotel fell short.

Here is what went well:

1.  The hotel itself and the rooms are beautiful well appointed and clean.
2.  The regency club is one of the better ones that I have experienced in the US.  I have stayed at many Hyatts in my travels and this regency club is one of the nicest in terms of layout and in terms of food/beverage selection.
3.  The breakfast at the restaurant Lael's while pricey is probably one of the best US breakfast buffets I have ever had.  The waffles are probably the best I have EVER had.  They are tremendous.
4.  They treated me as a DIamond member very well they treated me like a real VIP for the most part.
5.  The games by the pool (ping pong, foosball, soccer and more) were all nicely maintained and the kids loved them.  The pool was nice as well but got very crowded.

Here is what didn't go well:

1.  When I was trying to unload the luggage from our van I grabbed one of the luggage carts and headed to my van.  In the process I was approached very aggressively by a bellman saying that they don't allow guests to unload their own vehicles and that he would have to help me.  His name was Fabian and after he learned I was a diamond member he was much nicer but still would not let me unload my own vehicle.  I have never experienced this and didn't appreciate the attitude.
2.  Towards the tail end of my stay there was a huge VEMMA event that caused the family pool to be closed.  They redirected my family and I to the adult pool.  The family pool which was already crowded was now combined with the attendees of the adult pool.  I understand that conventions are part of their business model but I would have appreciated a warning upon check in so that we could adjust our plans accordingly.  Additionally it seems like that day Hyatt didn't staff up for the increased people volume and the adult pool was just a dump.   It was littered with empty bottles and empty cocktail cups.  I did not feel comfortable as a parent bringing my kids there.

Overall a good stay, the whole convention incident occurred to the tail end of my stay so I overlooked it but if it had occurred at the beginning of my stay I would have been highly disappointed.

05/08/14 | Link | Rating: 4.0
652. Angelica M.
The amenities are great here. Also, the rooms are so nice that I can live here. The Seaport village is right down the building. The view from our room is so nice overlooking the seaport village. The staff are all so nice.

30/01/15 | Link | Rating: 5.0
653. N G.
I absolutely love staying at this beautiful hotel!! I've been to this hotel two times and the service is always great!! The room and bathroom are always very clean. The view is beautiful. There are small shopping centers near by as well as restaurants. Can't wait to return with my family!

14/02/15 | Link | Rating: 5.0
654. Angela K.
I was very impressed by the kind staff. I like to follow a healthy lifestyle so I was very excited to see each room had a fridge to store some of my food. It was helpful in maintaining a healthier lifestyle while traveling.

The gym was fantastic. Weights, machines, step mills and plenty of treadmills!

14/10/14 | Link | Rating: 4.0
655. Binh D.
4.5 s