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Radisson Hotel San Diego-Rancho Bernardo in San Diego, CA

Radisson Hotel San Diego-Rancho Bernardo in San Diego, CA

Specialties

The Radisson Hotel San Diego - Rancho Bernardo is located in the Rancho Bernardo Business Park.

Our property features 180 oversized guestrooms which include complimentary wired & wireless internet access, complimenaty parking, and daily newspaper delivery (M-F). We offer an outdoor swiming pool & whirlpool, fitness center, JJ's Grill serving breakfast & dinner, several meeting rooms and catering services.

Quilified rates include a complimentary nightly cocktail for each registered guest and complimentary breakfast buffet daily.

We are the closest hotel to some of the largest corporate offices in Rancho Bernardo including Sony, HP, Nokia, Broadcom, BAE, Cymer, Teradata & Northrup Grumman.

History

Established in 1989.

The Radisson Hotel San Diego - Rancho Bernardo opened for business on June 28, 1989 as the Radisson Suite Hotel Rancho Bernardo.

 

Company Info:

Rating: 3.41

Address: 11520 W Bernardo Ct, San Diego, CA, 92127
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (81):

1. Brian C.
A great place to stay. It's a bit noisy by the pool, but quiet away from the pool. Get a room that does not have a Sleep by Numbers bed.

30/07/10 | Link | Rating: 4.0
2. Monica S.
The Radisson was our home for the weekend during our softball tournament. There's so much good to say: room size and layout for a family of four was ideal, there's an in-room coffee maker, frig, & microwave, our room rate covered a well-done breakfast buffet and one beer/wine or well drinks for each adult during the cocktail hour. Admittedly, I was disappointed that our first floor room was located right next to the restaurant, bathroom, & pool, but the noise wasn't an issue and our location turned out to be a convenience rather than a nuisance. For example, I forgot my vitamins at breakfast, so I walked a few steps to my room to retrieve them rather than taking an elevator for 24 floors and then walking 1/2 mile to the west wing, etc. Additionally, there is a clean and compact gym with a water dispenser. It's crowded in the morning, but that's to be expected. The ice machine is also a convenience and help. There are plenty of restaurants nearby to satisfy different ethnic tastes and shopping. Things that weren't perfect were the air conditioner because it's either ON or OFF (nothing in between). The kids said the pool was smallish, but at least the hotel has one. All in all, my family and I were pleased with the layout of the hotel and the friendliness of the staff.

17/07/09 | Link | Rating: 4.0
3. Aday F.
This place pretty much sucks. The rooms were relatively clean, but tiny... Like New York tiny.  But the most upsetting thing was when I forgot an item in my room and called to retrieve it. The front desk was RUDE, and treated me as though I was asking to borrow something. I was told the item was never found, and the manager of housekeeping checked the room. Funny thing, when I emailed the manager of the hotel and offered to file a police report within moments they had found my property and were ready to return it. What kind of crap is that? I would never stay here again. Do yourself a favor and get your moneys worth at another hotel.

04/08/10 | Link | Rating: 2.0
4. N. L.
Hotel was just OK at best. Room was old school. There was a 60 style couch in the room complete with stains probably from way back then. I couldn't even imagine sitting on it let alone using it to sleep on. I was to afraid to pull it apart to use as a sleeper sofa. There was a weir stain on the ceiling of my room... Still don't know what it was. The mini fridge was dirty and smelled so did the microwave. The carpet was dirty and looked horrible. I was traveling with a baby and when I went to take down and extra blanket to put on the floor for play time I noticed that it had a cigarette burn in it so I ended up holding her the entire time. Our bed was OK nothing special. The pool area located in center of hotel stays open till 10pm, however because rooms are all around pool area hotel staff is out there asking you to keep it down.... Now that's my kids idea of fun pool time. We were there with a group and because of that we had to stay at this hotel to be with our group HOWEVER I won't be returning.

30/05/13 | Link | Rating: 2.0
5. Sharon M.
This hotel was wonderful for the rate, location, and staff.  The rooms were clean and well maintained.  However, it was the staff that really makes this place.  They went well out of their way to accommodate us.  They were warm and very helpful.  When we were running late for check-out, they allowed us to stay a couple of extra hours.  Additionally, when I left an article of clothing behind and contacted them a full month later, they still checked with housekeeping and sent me several emails.  I would recommend the Radisson. Do make sure you get a room farther away from the restaurant if you want a quiet stay.

07/04/11 | Link | Rating: 5.0
6. jennifer m.
Pleasant and peaceful grounds, good restaurant.  A little far from relevant locations, but refreshingly far enough away at the same time.  Staff is professional and friendly.  I'll be back should the need arise.

28/01/11 | Link | Rating: 4.0
7. Olga D.
The rooms are nice, clean and refurbished. The beds are extremely comfortable. The cleaning staff does a great job, they're friendly and helpful. I called for towels, a sheet, even a microwave and the brought what we needed within 10 to 15 mins at the most. My complaint is about the "Grill" and it's staff. Breakfast is included with your stay at the Radisson. For the most part the food is good. It was the same every morning, but we didn't mind because it was good tasting. What would have been nice is if they didn't run out of stuff or claim to run out of stuff. We were told they ran out of bacon, sausage, fruit, salsa, french toast. Yet, one of our friends saw both bacon and french toast in the back, but was told they had run out. another time we were told they had bacon, but it was frozen. If we walked in to as a question of the Grill staff we were met with rolling eyes. . . like we were just bothering them. We were there with our son's travel basketball team and one evening, after a long day of games, our kids were finally in the pool having a good time when one of the maintenance men came and yelled at the kids to get out of the pool. He yelled at them and clapped his hands for them to get out. He should have asked the parents to get them out instead of yelling at them. Also, the manager of the hotel gave our coaches wife the impression he'd rather not have the teams there at all. We didn't complain about the work going on in a lot of the rooms, we didn't complain about the lack of parking because of all the storage bins. So, we would expect politeness from ALL the staff. I hope that management will meet with their employees (in the Grill) and do something about their rudeness.

17/07/13 | Link | Rating: 3.0
8. Susan N.
After staying in a few other hotels shortly after my stay here, I give this one 5 stars. The personnel are extremely courteous and they have a free breakfast as well as a free adult beverage for each day of your stay. It also always smelled nice. Stay here if you are in the RB area.  The rooms are also nice and spacious.

01/07/11 | Link | Rating: 5.0
9. Elle H.
Love this RB Radisson!  stay here often... friendly and helpful staff, clean location etc.  it feels like 'going home'... thanks!

03/10/12 | Link | Rating: 5.0
10. Alan J.
This place is not somewhere you will see from the freeway. It's tucked away in a business park up and out of the way. Spent four nights here and had a really nice time. The room wasn't thier best because it was a pet friendly room and on the first floor. Unlike other hotels it only charges $50 flat fee for pets where others charge up to $100 or $25 a day. Beds were comfortable, room was plenty big enough and it is only a short drive to downtown. Traffic can be bad but if you have 2 people or more in the vehicle you can use the express lane. Pretty central to all over San DIego. I would definately stay here again with or wiothout the dog.

01/08/09 | Link | Rating: 4.0
11. Krys G.
My job brings me down to Rancho Bernardo quite often to visit the Sony Electronics offices which are located just a few blocks away from this Radisson.

Not your typical hotel -- this is more like a sprawling, 2-3 story motel that has clearly been there a while, but upgraded and renovated to be more in line with the overall brand changes that seem to be happening across the board with Radissons.

I actually liked this place a lot. Since I live in Long Beach, I typically commute to RB and haven't had the need until now to stay overnight. We had an early morning meeting though after a full day of meetings, so I booked this room at the Radisson. It's really much more like a suite than a typical room. There's a large living space in front where the door and window are, and then the bathroom and bed is towards the back of the room. Great bed + linens, and the room was spotlessly clean -- a real plus for me. (See my review of The Pearl, also in San Diego. Arg.)

Anyway, should the overnight stay become a necessity in order to be close to my friends at Sony, I'd stay here again. I'm sure prices vary wildly online, but it seemed very reasonable around $100 for the night.

22/02/10 | Link | Rating: 4.0
12. Doug S.
Very nice for the price.  Could stand to update the TV's.  Very fast internet.  Very clean rooms.  The pool and restaurant look really nice, but I probably won't have time to check them out.   The staff is very friendly.  Also they have a meter for mail which is nice since I ran out of stamps.  I don't have a single bad thing to say about this place.  Kudos to the staff for all their hard work.

23/04/12 | Link | Rating: 4.0
13. Michael L.
Staying here for a family funeral.  Rooms are good sized but "suite" only by the loosest definition.  Breakfast included in the rate of $109 makes it a decent value.  

The biggest WTF moment was Friday night.  Half the rooms face inward toward the courtyard where the restaurant is. Of course we got one of these rooms.  Basically loud outdoor bar and grill noise until they close at 10.  Same amount of noise starting at the crotch of dawn/O dark thirty when they start serving breakfast.

So to summarize:  if your idea of a good time is partying down at a 3 star biz class hotel until the wee hour of 10pm then this is the place for you!

But seriously, I'd stay here again cuz it's a decent value. I just wouldn't make the mistake of staying in one of the noisy ass courtyard rooms.

18/02/11 | Link | Rating: 2.0
14. Guillermo Y.
Great place to have a meeting,
very clean and well maintained.

04/07/11 | Link | Rating: 3.0
15. Rachel W.
Clean, friendly staff. I love the buffet breakfast in the am, and the pool is fun, but can be noisy. During the summer it can often be overrun by teenagers playing sports tournaments...so don't go down to the hot tub looking for a relaxing time! Convenient location (off the freeway and Starbizzle nearby!) and decently sized rooms.

21/12/10 | Link | Rating: 3.0
16. Rick E.
We stayed here on May 5th, 2012 for 1 night. My girlfriend was running in a local half marathon and this hotel had special accommodations for the runners (including a shuttle to the race!!!). The price was good and the value was excellent. When we first arrived, there was a greeter in the lobby who offered us a 'goody bag'. After a very brief wait, a very cheery person at the service counter greeted us and offered to check us in. He had a nice sense of humor and really seemed to enjoy his job.

    Our room was very comfortable and appeared to be in excellent shape. I was delighted to learn that WiFi was included as well as a complimentary breakfast. Everything seemed to be exceptionally clean and well cared for. The bedding felt very fresh and smelled great, plus the bed was fairly comfortable. The A/C unit was pretty obnoxious, it kept cycling on and off every ten minutes or so and was very loud. The thermometer temperature reading varied greatly so I think maybe the thermostat was mounted too close to the A/C unit contributing to the issue.

    We had lunch at a local restaurant which we discovered from the hotel's very handy map. For dinner, we decided to try out the restaurant at the Radisson. First off, it was very confusing as to what we were supposed to do. I approached the bartender who very casually told us to "sit anywhere, one of us will come and help you." We picked a spot outside. At first, it seemed that there were plenty of staff to help but none of them stopped by to check on us. I figured out that all of the staff wearing the waiter-like outfits were dedicated to room service. After about 15 minutes, we flagged down the busboy. He was very nice and really wanted to help. He brought us drinks and then continued working hard at cleaning the tables. Meanwhile, others were irritated and were sharing their story with the busser. I was very impressed with how he spoke with these guests and how he tried to make them feel better. He was at least under 21, I would guess very close to 18. He was naturally very good with customer service. If he was provided more training and empowered, he could do very well.

    I ended up going inside to place our order with the bartender. In a short while, I noticed our appetizer come up but no one was bringing it out to us so I went inside, and grabbed it from the chef station. A short time later, the food was out, so we went inside and picked up our order. I saw the manager(?)  working/cleaning around the drink station, he never once looked up, never noticed that I was picking up my own order, never visited tables. I guess it all starts at the top. Despite the lack of service, everyone was very nice and the food was good. If you eat here, just expect to serve yourself. By the way, it was not busy... 3 people at the bar, a party of 4 sitting outside, a party of two inside and the two of us of course. We had a clear view of everything going on inside and it seemed that the bartender would rarely leave the bar and didn't have much to do. Maybe the manager could have delegated tasks to the chef and bartender so he could wait on tables?

    The breakfast was better than average and run really well. What was strange though was they hung up a strange bed sheet or table cloth so you couldn't see into the kitchen. They designed the place with a open kitchen so you can see what is going on... This sheet was very tacky, low class and made you wonder what they were hiding. There were many jokes circulating about their sheet or curtain.

Despite the irritation with how they run their restaurant, everyone, including the folks at the restaurant, was very nice. We will not eat at their restaurant again, but will definitely stay at the hotel and suggest it to our friends.

11/05/12 | Link | Rating: 4.0
17. Dorothy N.
Spacious rooms with fridge and microwave (I think?). The rooms aren't modern, but they're not dingy or old.  I felt very comfortable, almost pampered.  They also have pull out couches if you want to pile more people into your room.  Great service. Breakfast is delicious. I would stay here again if I could get the same deal on Priceline ($35/night). Free WIFI too!

20/02/12 | Link | Rating: 5.0
18. Mel A.
Clean. Well maintained.  There's also a restaurant on site with a decent menu and not too pricey. All these things are what you hope to find (and dont' always get) with a low-priced hotel.  

In fact, this property surpassed those expectations.

But, what really tipped it for me was the very courteous and very accommodating staff.  (Thank you!)

We'll stay here again. (But, oh! Here's a tip: try and get a room that's not right above the restaurant. Can be a bit noisy. Not too bad, but a good tip to heed nonetheless.)

13/03/11 | Link | Rating: 4.0
19. Amanda F.
I stayed here with a couple friends while hanging out in San Diego for a couple days.  It's right near the highway, so it was pretty acessible to everything that we wanted to go to.

The people at the front desk were extremely friendly.  They had a box of index card sized directions to various attractions in the area, and were able to direct us to just about anything that we wanted to go to.

The website noted that we could get 2 passes per room for breakfast and afternoon drinks.  Since there were 3 of us, we were able to get 3 passes for both the drinks and the breakfast.  The selection for the free drinks was pretty small, but still enough to please most people.  The free breakfast was excellent!  They had much more than the usual mini bagels and stale coffee that most hotels offer for their free breakfasts.

Other plusses:  an iHome for an alarm clock, sleep number beds (mine didn't work, but it was still cool to have the option!) and a sleeper sofa, so no one had to share a bed or sleep on the floor!

09/07/09 | Link | Rating: 5.0
20. Denis C.
Tucked away in the hills of quiet Rancho Bernardo, this location is just minutes away from downtown San Diego, Old Town San Diego and La Jolla.  

It's location is a plus for the business traveler who wants to stay at a relatively quiet hotel near I-15.  The complimentary breakfast was good and the sleep number bed assured me of my much needed Z-z-zs.   There is a small pool in the center of the complex so if you do want to share the fun that the kids are having, ask for a room that faces the outside of the building.  

I would recommend this hotel if you want want to visit San Diego and don't mind driving into the city.

24/07/09 | Link | Rating: 4.0
21. Denise C.
Our soccer league was in town for a tournament this past weekend and someone within the organization arranged our stay.  The hotel is not bad.  The rooms are fairly roomy and not terribly expensive.  Our stay included complimentary breakfast which was pretty decent, not to mention a cost savings to our family.  Our room had an older TV and small bathroom but for the money, I was satisfied with it.  

Our kids (at least 30) were in the pool for quite some time - for those guests not associated with our soccer league who may have had rooms opposite the pool, I'm sure it was pretty loud.  Hopefully the hotel was smart and put the guests associated with the league in those rooms (ours wasn't).  I would stay there again.  It's not luxurious by any means, but decent for the $$.

06/09/11 | Link | Rating: 4.0
22. Teela M.
You were to respond to me DIRECTLY as per the e-mail I received from corporate...This was to be done within 48 hrs of my complaint, which I made on September 26...You have no idea what my experience was, or my complaints were because you never bothered to address them, the only thing you've done is make a very weak attempt to play up what you think is positive...I hate to tell you, but whoever did the work on your hotel should lose their job...I happen to be in the business; the difference is, I know what I'm doing....Your argument isn't one; you've addressed NOTHING at all, and I've e-mailed corporate again to explain that I never received a PERSONAL RESPONSE from you as I should have; and that I can understand why the hotel is in the condition it is in, you don't have a clue...NO, I won't be back; I prefer to not have to HOLD THE FAUCET AGAINST THE WALL while I shower, I left my tool kit in the car so I couldn't caulk it myself....GET A CLUE...Oh and PS; WHY SHOULD YOU KEEP MY MONEY THAT I DON'T OWE YOU FOR A WEEK...??? That's not a "deposit", that's theft...I had no use of MY money that I DID NOT owe you for a week, and this is ok with you...??? NO SURPRISE IN THE LEAST...

12/10/13 | Link | Rating: 1.0
23. KAREN B.
We just returned from our stay with our Living Social deal. It included one-night room, 2 welcome drinks, 4 adult tickets to San Diego Wild Animal Park and 4 breakfasts.

The front desk staff was friendly. The restaurant food was mediocre and overpriced. Free Wi-Fi and parking.  The room was ok, but a little outdated. The beds were horrible - we all had a hard time sleeping and woke up with backaches.  The TV checkout system was out of service.

Also, something more minor - the housecleaning staff left their carts blocking the guest paths and dirty towels thrown along the paths.

We won't be returning.

16/01/12 | Link | Rating: 2.0
24. Jenae L.
So far my stay is 2 stars. Let me start by saying I know it's a holiday weekend and most people would rather be anywhere else then work, I too know what it's like to have to work holidays, however someone has to work in 24/7 operations and those of us that have to work have to make the best of it. That being said I had to take a week of vacation to bring my child to San Diego for sports, which brings me to my review...          

We are in town for a sports tournament, I was first greeted in the lobby Thanksgiving evening with one clerk directing me to another clerk where he explained the 'rules' of the hotel and sports teams travel such as curfew times, noise level etc. I was slightly taken aback about being brushed off by one clerk then greeted by the other with rules and then signing a waiver about this. Oh well, right? Obviously they've had issues yet don't want to turn teams away (there are quite a few here this weekend). After it being suggested by the Radissons event coordinator that those in our group interested in Thanksgiving dinner should make reservations for the wonderful $26 per person Thanksgiving dinner that was being prepared for the holiday our group of 9 did so for 7:30pm, only to find out it we didn't need reservations, and we actually had to scoot 2 tables together outside because there was no room (not crowded no room, there was no space) inside the bar/restaurant area, for $26 a person we were expecting a dinner served to us however it was buffet style in the bar and then we asked to talk to the chef and we were told 'he left hours ago.' We were a bit taken aback, the food was decent not much turkey left at all, stuffing was very dry, potatoes were ok but warm at best, but we were all disappointed by the quality and lack of food for the price and us being told several times during the reservation process the chef is amazing. Then at about 8:30pm while still outside having dinner our group of 6 adults and 3 teens were asked to be quiet by a staff member, we were told we were being too loud. We were shocked as we are mature adults, just trying to make the best of being away from our families on Thanksgiving and trying to enjoy our overpriced dried out Thanksgiving dinner after a long day of travel, while I understand not all employees know everyones travel circumstances we found it rude and uncalled for as we weren't being loud and it was 8:30pm, the noise curfew is 10pm per the waiver I signed. By about 10:15 we were tired and ready to head up to our rooms, we realized we hadn't gotten our check yet, we had to ask for our check so we could pay, when it was delivered to the table we were trying to divide it up between the different families and the server just stood over us waiting. It was awkward to say the least and it seems that was the most attention we got all night, except for the being too loud table visit. The only positive point so far has been Challen the bartender, he was polite and attentive, he was working so hard, it seemed he was the only one working the bar/restaurant area other than the sever/security guard (he mentioned he was the security guard) who told us the chef was gone for the night. So far I'm not too impressed...

29/11/13 | Link | Rating: 2.0
25. Max P.
I stayed here for two nights during a lacrosse tournament at Del Norte and Westview High Schools.

I was sharing a room with another coach, and when we came in, we found that someone in customer service (Madison?) left us a thank you gift. A few gatorades and some snacks, what a treat!

Great room, staff was friendly and accommodating, hot breakfast was better than decent. I would definitely stay here again.

15/02/12 | Link | Rating: 5.0
26. Frederick P.
We stayed here for about 3+ weeks due to the property we are buying are in escrow...
Room:
Clean
Big room/suites- comes w/a small dish area, a sofa in the living room, table, small ref and microwave
Good bed and alot of pillows
Furniture's are a little outdated
Friendly staff esp Maintenance crew
Breakfast buffet is good- esp bacon and sausage. $6.00 thru Priceline and $8.00 thru Radisson
Huge parking space
Overall, good place to stay. I recommend it.

02/03/12 | Link | Rating: 4.0
27. Elsie D.
I was pleasantly surprised by our stay at this hotel.  I bought a LivingSocial deal where the1-night hotel stay, 4 breakfasts, 2 welcome drinks, and 4 tickets to the San Diego Zoo Safari Park were included.  The hotel is in a businessy area, so on weekends the neighborhood feels very quiet.  There are some restaurants if you're willing to walk downhill, the closest of which is a Hooters.  The view from our room was actually a very nice view of the Escondido valley.

The room was very clean, the towels were plentiful, there was a pull out sofa in addition to the 2 double beds (which I didn't expect,), and they had a good range of amenities (free & pretty fast wi-fi in the rooms, DVD player, surge protector for 7 chargers, blow dryer, iron & board, mini fridge, microwave, coffeemaker, fitness room, pool, jacuzzi, etc.  And it was nice that they had an extra sink outside of the bathroom so two people can brush their teeth if you're in a rush.  Oh, and the pool is heated!  We were able to swim in comfort on a cold January morning!

What made the hotel stand out to me, though, is that the housekeeping staff and restaurant staff were very friendly and efficient.  At many other places I've stayed, the crew is sometimes sullen and resentful of the guests (but who could blame them, considering how hard their work is and how little they're paid?).  So it was really nice to see friendly and helpful staff working in the restaurant and around the rooms.  The breakfast buffet was really nice too!  I love it when there's hot food - oatmeal, scrambled eggs, waffles, sausages, and more - in addition to the usual cold choices: muffins, pastries, english muffins, bagels, cereal, fruit, and a good selection of drinks. :)

My only critique is that the beds seemed old and weren't very comfortable, but considering all the other positives, it was minor discomfort.

I'd definitely recommend this hotel to any families traveling to the San Diego/Escondido area!

08/01/12 | Link | Rating: 4.0
28. Jeff L.
My wife says I am now spoiled and therefore this very average hotel seemed really old and dingy to me.  Maybe true, but recent stays at the St Regis, and Wynn Vegas did not help Radisson Rancho Bernardo...

We came here because I purchased the Living Social deal with the Safari Park tickets for four.  Yelp reviews looked positive.  However, I should have know better when there were only 19 reviews.  Figures, you get what you pay for.

The lobby was probably the best part of the hotel.  I looked to be recently (few years) renovated.  Everything else is straight out of the late 1970s and early 1980s.  The pool area reminded me of the first apartment my family lived in when we immigrated to the US in the mid 80s...  when we were dirt poor.  The room is small.  Small is okay by the way as I have stayed at many new, or well maintained Hampton Inns Embassy Suites, etc.  Tube TV, dirty sofa (I didn't want to sit on it) and completely worn out (motel level) furniture really made me cringe.

Service is average at best.  front desk wore no uniforms and lacked friendliness.
I tired to spend as little time as possible at the hotel during our stay.  Not recommended!

03/01/12 | Link | Rating: 1.0
29. SD G.
Surprisingly nice, great service!

We had some plumbing problems and had to get out of the house for a day while the fans dried out the walls.

The room was clean and I enjoyed the size and layout. Almost a suite with two room sections separated by a wall. The TV could be rotated so it could be seen from the living room or the bed. Also equipped with a small fridge and a microwave. Very nice.

The quality of the complimentary breakfast was a big surprise. Scrambled eggs (not overdone), bacon, sausage, salsa, pancakes, waffles, english muffins, cereal, muffins, drinks.

They have friendly staff that quickly respond to our needs. We had brought some DVDs and couldn't quite figure out how to get it to work, called the front desk and someone was at our door within a minute.

Free Wi-Fi and a hard line network connection. Signal was good, I didn't have any problem with it. Also was nice that they didn't even bother to lock it down so I didn't have to try to find the password.

Cons: Nothing major. TV was older but passable.

16/11/12 | Link | Rating: 5.0
30. Eloisa A.
Got so many things to say about this place. Great! Good.. and Bad.

Great! This place is close to Safari Park so that's a huge bonus!

Great! Having continental breakfast there was a HUGE PLUS. I especially love love that they have scrambled eggs, bacon, sausage, salsa, pancakes, waffles, english muffins, and just SOOO MANY selections from cereal to muffins drinks. Again, A LOT OF SELECTIONS and we only had to pay 3 dollars each (it wasn't included in the hotel deal we purchased through another company) and kids eat free. So worth it!

Great! They have friendly staff that quickly respond to our needs.

Good. Clean room but definitely dated.

Good. Free Wi-Fi! But I wonder why I still couldn't get a signal?!

Good. They have Sleep Number Beds! But... not for me. I actually requested it just to try it out but I realized Memory Beds are way better.

Bad. That TV MUST be upgraded because it is way too old. During our second night it beeped for a long time and we thought it was the smoke alarm. But it was actually the TV!

Bad. The handle bar in the swimming pool needs to be replaced. It's not securely attached to the floor so if someone was to hold it tight, it might actually come off. yikes.

I think if the place gets updated to look like an actual hotel and replace their TVs w/the modern ones, I won't have a second thought of going back there. But for those who don't mind the old TV and dated rooms then definitely book w/Radisson!

28/08/12 | Link | Rating: 4.0
31. Kimberly S.
Pro's
-Clean room
-Updated room and bathroom
-Flat screen tv
-Room had a refrigerator
-Room also had an iron and hairdryer that both worked well
-Extra blanket and pillow already in the room
-Modern shower head with good water pressure

Con's
-Front desk placed us in the wrong room (not poolside view liked we booked).. However this ended up being a good thing because of the large amount of noise coming from people in the pool until 11pm at night
-Large number of kids running around
-Not nearly enough parking.. We went out and came back around 11pm and there was practically no parking in the parking lot and because some of the spots were so small, people were double parking making other spots even smaller
-Front desk person forgot that we were supposed to be given breakfast vouchers and
-The breakfast.. It was okay since we only paid $10 for the two of us however it was a very small buffet with eggs, sausage, potatoes and some toast and muffins. A little bit of fruit but that was it. Definitely not worth the $9 a person if it wasn't included in your room.
-The bottle of sparkling wine or sparkling cider that we were supposed to receive was actually just a bottle of wine. We did however get two champagne flutes that were mismatched. One of the was very dusty and the other had water spots all over it.
-Bed was too firm for my liking and the pillows were too full
-The bathroom door was a pocket door (the one that slides into the wall when not in use) which is terrible for noise insulation so there is virtually no privacy when in the bathroom which might bother some people who are not comfortable with each other
-No fan in the bathroom

Overall, nothing spectacular, however, nothing so super terrible that ruined the experience. I'd come again only if necessary.

16/02/14 | Link | Rating: 3.0
32. Gem S.
This hotel surprised me.  I booked a weekend here through Priceline so I didn't know where I was staying until my bid of $65/night was accepted.  My bf and I love staying in the Rancho Bernardo area because it's quiet, less expensive, and everything seems within 20 miles of it.  

Our room had a little living room area, a swivel TV to accommodate the living room space, as well as the bedroom area.  We also had a little fridge.  This is a must for me because I like my bottled water cold and we usually have left overs at the end of the day.  The bed was also nice and comfortable with plenty of pillows.  My only gripe is that our room was located across from the restaurant and pool area so it's pretty noisy from time to time, especially in the morning when guests are having breakfast.  I suppose I could have requested to be in a more secluded section of the hotel, but no big deal since we weren't in the room that much anyway.  Love their gym also.  We didn't get a chance to use it but it was pretty hooked up, more so than other hotels I've stayed at.  Lastly, their air conditioning was on point.  It was like an igloo in our room -- just the way we like it when we sleep.

Next time I go through Priceline to book, I'll cross my fingers, with the hopes of getting this hotel again!

20/08/12 | Link | Rating: 4.0
33. Philip M.
Disclaimer:  We went from a complete flea bag to this, so my review may seem a bit over the top.

THIS PLACE WAS AWESOME!!  

For starters, the staff was friendly and accommodating.  The clerk allowed us to check in a little early, provided us a map and verbal directions on how to get to our room, and highlighted the best parking place to use in reference to our room.  Maybe that's a no brainer in the hotel industry, but it's not commonplace by any means.  Perfect way to get our stay kicked off on the right foot.

Our room had a king size bed, with a pull out sofa.  Perfect for our family of 5.  Everything was clean and functional.  We made two requests during our 3 day stay and both were handling within MINUTES!!  Yes, that's right, minutes!!  Like less than 5.  I don't know if they're timing themselves, but I was seriously impressed.  We made a request for an additional blanket for our daughter, who refused to sleep with her younger brother (the floor it is), at 10:00pm.  You could have timed the arrival with a stopwatch!!  Keep the good feelings flowing.

We were provided with a free buffet breakfast (nice surprise), which saved us a few bucks on a restaurant breakfast.  

The hotel also had an onsite laundry that came in handy.  

The workout room was small, but had plenty of equipment to for a decent workout (the rubberized dumbbells were great).  My only suggestion would be to mount a pull up bar.

The hotel location was perfectly suited for what we had planned (SeaWorld, Legoland).  It didn't take more than 20-25 minutes to get to those locations and there were plenty of restaurants and other shopping locales within minutes.

There was a huge park just down the street, which is great for families with kids, FYI!!

Bottom line, I'm looking forward to staying here again!!

19/07/12 | Link | Rating: 5.0
34. Jeff P.
This hotel is in a nice and quiet location.  Currently they are doing a lot of renovation on the rooms, so pricing is nice.  However, parking can be scarce and construction can be noisy.  The hotel is in an office park area with only a Hooters, Starbucks, gas station, and Elephant Bar in walking distance.  Free wifi.  Outdoor pool.  Exercise room.  Laundry room.  Free shuttle van.

08/06/13 | Link | Rating: 4.0
35. Scout N.
So our stay ended up being for 3 months. And while we were there it was mostly great....mostly based on the employees and customer service.

I am updating this review because my family and I went back to eat at the hotel restaurant just for kicks...and to our dismay things have really changed.  We really loved JJ's Grill because the chefs had some automony and featured interesting and delicious recipes.  Now...it has been changed to a plain, run-of-the-mill hotel restaurant. (Club Sandwich, Spaghetti, Burgers) Sad.

We heard that new ownership has taken over and done...what "new ownership" does...if you know what I mean.

Too bad... I wish the best for all those employees who were so good to us during our stay...many of which are now gone.

09/01/13 | Link | Rating: 2.0
36. Bob P.
OK, I picked this place out on Priceline and they gave three stars.  NO WAY.  Maybe two, but not three.  The rooms are so run down.  Furniture looks like from the 50's, noisy AC and the small crt tv.  Breakfast was free to everyone but me because I booked on Priceline. What?  It was that crappy one like at La Quinta or Best Western.  They wanted to charge me $8.95 for it so I took a pass.  Gee I think there must be other hotels in a "little" town like San Diego no?

24/06/13 | Link | Rating: 2.0
37. Lacey D.
Great hotel in a great city- loved being in a place where I could eat at the restaurant all the time! The food is delicious and the chef seems very creative and coming up with fun delicious comfort food from a wide array of ingredients.  We'll definitely be back!

23/05/14 | Link | Rating: 5.0
38. Marissa S.
We came to this hotel due to the fact our beds were SOOO uncomfortable at the previous hotel we had been at in San Diego. We originally were at the Holiday Inn Express near Old Town San Diego. And this Radisson is 20 miles north of that. But it was well worth the drive!

We had been wanting to try out a Sleep Number Bed and we knew that Radisson's had them. So we booked our room.

Pros:

1. Sleep Number Beds! Amazing! Now we plan on buying one! HOWEVER, you have to ASK for a room with these beds. Not every room comes with one.
2. Clean and spacious rooms
3. Internet access in rooms
4. VERY good hot breakfast free in the mornings
5. Free USA Today paper on our door in the morning
6. Lots of parking
7. Quiet location
8. Staff was friendly
9. Beautiful layout
10. Room came with fridge and microwave

Cons:

1. For once, I cannot think of one.

Overall, I would stay here again, no problem!

15/08/12 | Link | Rating: 5.0
39. rite r.
Great place for a staycation.

A star for location: near other food places and shopping malls. Tucked away from the busy roads.

A star for pricing: affordable. It's not a five star hotel but u get an awesome room for the price you pay.

A star for The room: love the bed!! I thinks it's a sleep train bed and now I'm looking to get the same one. So comfortable and spacious. The showers were modern and roomy. Love the water pressure. The room itself was spacious and had a work area. A seating area and the bedroom itself.

Did not like the tv. Old and bulky looking with limited channels. There is only one that is on a lazy Susan device that u manually rotate to face either the bed or the couch.

Will I go back again: 70% yes

15/03/13 | Link | Rating: 3.0
40. Natalie C.
I stayed here for work, and it was conveniently located right off of the 15 freeway and by the business park. The hotel cleared out during the weekend, seems like it is mostly business people who stay here. The rooms are newly renovated and I was thoroughly impressed because the hotel did look and feel a little old from the outside. They are currently going through construction right now but should be done in a few weeks. The lobby and restaurant were under renovation so a free continental breakfast was provided to us, with yummy do it yourself waffles. We also received 2 drink tickets per evening we stayed there. The manager made a pretty good margarita. My only complaint is that the construction seemed to go on until about 9 pm and it was literally right outside my room, luckily I wasn't sleeping, but it seemed a bit late to be making so much noise. Great value for your money, check it out.

23/09/13 | Link | Rating: 4.0
41. Roman B.
Great weekly prices, friendly staff, and best part of all. Beds are amazing!!

The one thing that keeps it from getting that extra star would be the shower. I would seriously have to wait like 15-20 mins (maybe longer) just for the hot water to come on. Other than that, I like this place alot and would suggest anyone to stay here.

13/03/13 | Link | Rating: 3.0
42. Kristin B.
This place was a great place to stay!  We reserved a stay through priceline.  The hotel was beautiful on the inside.  The rooms were very spacious.  There was a lot more room than I was expecting there to be.  The tv was great for the kids complete with Mickey Mouse On Demand while we were getting ready for bed.  The staff was friendly.  The bathroom was great.  I loved it!  We would definitely stay again!  The only thing that could make it better would be free breakfast.

29/12/13 | Link | Rating: 4.0
43. Jonathan B.
Being from the east coast in a less populated area I was first turned off by the thought of having to pay $120 a night as a corporate rate here. But I quickly swallowed that when I realized that this was such an awesome place. This Radisson is no resort but it might as well be nestled here in the mountainsides of Rancho Bernardo.

I had planned out a whole weekend intending to stay 3 nights here though the price was a turn off. When I came to check in my room wasn't immediately ready which didn't bother me at all because I could just keep my stuff in the rental car. Possibly as a result of that, though I'm not entirely sure, they upgraded me to the business suite - their best room in the hotel - at no additional charge. The room had a great 42inch HDTV, a full desk with ethernet cable hook up, free bottles of water, a bathrobe and slippers, a huge couch and bed. The women down at the desk were very friendly and helpful. I even got to practice some Japanese with one of them.

Honestly the best part about my stay here aside from the beautiful and relaxing area would have to be the free drink every night and the most epic free hot breakfast. The spirits in the evening made for a great chance to meet and converse with some folks who coincidentally had both lived in North Carolina like me. Things like this make you think "small world eh?" The breakfast was something different every day. They went through a bunch of different kinds of scrambled eggs with veggies or spinach or ham or some combination. Other warm foods were some delicious sausage and bacon, french toast and waffles. There were always pastries to choose from and when Japanese guests were staying they provided white rice for breakfast. This was a great experience at a very accommodating hotel!

03/04/12 | Link | Rating: 5.0
44. Angela L.
This Radisson must've taken over like a Best Western or something similar - it looks exactly like a motel.  But the rooms themselves were fairly updated and clean.  Parking pass given out by the front desk upon check-in.  Some rates include free continental breakfast in the gazebo area by the pool.  Free Wifi. Close to the Mt. Woodson summit hike that is a few miles away. Overall OK.

31/07/14 | Link | Rating: 3.0
45. Tony L.
Newly renovated since I last stayed here back in 2012. Very nice touch! The rooms are great and the bar/restaurant area is pretty sleek too.

The only thing missed is it seems renovations are unfinished with the outside areas, paint and carpet were very dirty and beat up.

The front desk attendants were very professional however the asian gentleman at night seemed a bit out of it and not very helpful when asking for a taxi downtown. Luckily the two ladies that work there are fantastic! Very helpful and professional as most the staff here! The room itself feels very modern and to the point. Great for a few nights to relax in and get work done. I only missed having a microwave in the room for quick meals but maybe their intent is to get you to go down to the restaurant which was luckily a success in my book.

i ate breakfast 2 of the 3 days I stayed here and over all it was pretty good, missed out on what looked like some Eggs Benedict by a couple minutes but they were replaced by mini breakfast burritos which were great! The host was very courteous and offered fresh eggs to order but the burrito was enough to suffice.
I had dinner here all 3 nights I stayed as the first two nights were GREAT the last night fell a bit short as I got room service and it took an hour to get to my room. The steaks here however a bit pricey are worth it! The chimichurry sauce for their sirloin steak was amazing! Zesty, with a little heat and cream to back that up! Best I've had in years. The fish tacos are spectacular however when I got them again on room service they came cold and soggy :-(.

I will definitely come back to this hotel for my next business trip to san diego!

07/03/14 | Link | Rating: 4.0
46. Arlene P.
(New Review)

I got a call and an e-mail from Amber McClelland, Catering Sales Manager ,and they comped my event after they realized what an ordeal it really was.  So I have changed my score from 2 stars to 4 stars. Prior to that, I had a bad experience, but they redeemed themselves for taking the time.

I will upgrade them to a full 5 stars after the next event... 3rd time should be the charm :)

+++
(Previous Review)

You know, I like the RB Radisson, that is why I used them for 7 years when I was working at Sony, why I recommended them to my church to use and why I use them for my events for Team Beachbody, but I gotta say, they have fallen with the last two events I have thrown there.

This should be a 5 star rating for the BEAUTIFUL PROPERTY and nice people work there.  I even met the nicest man who is the owner at the great annual 4th of July Client appreciation event  BUT these last two snaffus with my events were fairly unexceptable.

I have to admit that I am disappointed that I didn't get a call with an apology for the craziness I had to deal with from last Saturday. They weren't ready for me. I was moved from one room to the other. None of the rooms were ready. None of them were even unlocked.

The room we were moved to was setup with 6 table rounds and I needed the room set for 100 theatre style.

So,  I had to ask my guests who were the most prompt in arrival to help the housemen move tables and chairs and they were still being moved while probably half my guests were arriving! This was pretty emberassing and it didn't make me look good or as if I had my stuff together.

I have to hand it to the housemen though, they were doing what they could to remedy a situation where basically they were putting out a fire because my event had fallen through the cracks due to something not in their control.

Another big inconvenience was that we didn't have waters, I had to run to the restaurant to ask for waters.  We had a Shakeology tasting that was relying on the waters to be there.  Being that we were there only event that Saturday, everything was highly unexceptable.

Then they gave me a measly 10% off and charge my card without speaking to me. Without even calling to apologize!

Last time, I had to make 3 trips to the property just so I could pay them!!! It was a big hassle. They said they couldn't take my credit card to pay them for some reason and by my third time at the property they finally figured out how it could be done.

I like Radisson and I would like to give them 5 stars because despite the pain they give me, my events go well... but I feel very unimportant and like they feel they can treat me poorly because I'm 'small time' now and not affiliated with Sony, but little do they know what keeping our San Diego Beachbody Coaches group happy could mean for them in years to come.  They have no idea what influence we have and will have....

I'm pretty easy to getaalong with... have my room ready per our agreement, on time and if it's not, talk to me and apologize and see what you can do to improve my experience. But to forgo a call and just charge my card without a discussion is really rude.

27/06/11 | Link | Rating: 4.0
47. Kyle Y.
Stayed here on 6/21/13 while visiting the San Diego County Fair and San Diego Zoo Safari Park.

Hotel Pros:
- Decent location if you plan on visiting the Escondido area
- Nice pool area
- Friendly check-in staff
- Free parking

Hotel Cons:
- Small parking spaces and limited parking. If you plan to come back late, good luck finding a spot
- Construction that was going on could make for a lot of noise early in the morning
- No free breakfast

Room Pros:
- Microwave, refrigerator and coffee maker were provided in the room
- Bed was pretty comfortable
- Our second room (Room 117) did not have any smell problems
- Free wi-fi

Room Cons:
- Very outdated look. Box TV with bad signal, beat-up furniture, old wallpaper, outdated restroom
- Very odd room layout: Bed faced the restroom and was separated by a half wall with the old rotating TV in the center
- Dirty, 1950's looking couch
- Our first room (Room 101) smelled awful, like mildew or mold. This room was right outside the pool so we requested a switch.

Overall, I felt this place was not worth the money and was an overall disappointment. I shudder to think about if we hadn't gotten it on Hotwire, because it would have been considerably more than what we paid (just over $100). Since there aren't many other hotels in the area, your pickings are slim. If you plan on staying near Escondido, I would recommend the Holiday Inn Express Escondido instead - it has a better location, much nicer rooms, more parking, and a free breakfast for around the same price.
yelp.com/biz/holiday-inn…

24/06/13 | Link | Rating: 2.0
48. Wing C.
Don't go there unless you have confirmation from a reliable source that construction at the hotel is 100% completed.  The website, as of last week, pegged construction at 90% completion.  There was at least 30 or 40 rooms being worked on.  A lot of the rooms were in demolition phase.  The crew was very good at keep noise low to the point of almost non-existing.  However, dust and debris were in the hallway.  There was also a huge leak from one of the rooms upstairs that temporarily flooded a major walkway.  One of our two rooms weren't ready 2 hours past check in time.  The cleaning crew was either overwhelmed by the issues stemmed from the ongoing construction or the front desk didn't know what it was doing.  

Also, it took three visits to the front desk to get some fresh towels restocked for the pool area.

On the positive side, the rooms are spacious and relatively comfortable.  

It may be a good place to stay ordinarily.  Just stay away from it for another six months of so if you can help it.

06/08/13 | Link | Rating: 1.0
49. Not Happy N.
Avoid this place! Rooms are not ready on time at check-in and the front desk staff is completely useless in explaining why. Not worth the money or the wait.

25/05/14 | Link | Rating: 1.0
50. Daoulat K.
The outside doesn't look that fancy but rooms were very nice. Bed was so comfortable. And breakfast was amazing, they had so many options. Pool not so nice. For the value, the room was amazing and big.

04/05/14 | Link | Rating: 4.0
51. Angelina W.
The room is okay but a private crazy pool party and what looked like an open bar went from lunch right into the late night. The windows are old so you can hear everything. We came back after lunch to have our two year old take a nap that was a joke I called front desk and told them I was upset that we were placed near this party and should have at least be notified that this would take place upon check in. I would have had them move us but I would have had to pack up and we had plans and I just wanted to leave. they said they would have a manager call me, maybe in the morning and that the pool closes at 10. Ok ten is late but I get it. What I don't understand is how they allow a large party with blasting music to take over when most of there rooms are around the pool/bar area. We thought it was over when we went out because the police had arrived to maybe deal with the guys that where about to fight from the party.  
When we returned to our room it was a crazier drunken pool party and at 10 it was still going. I called the front desk when it just kept getting worst. They said they would have security talk to them then my husband called and they said they where going to have their engineer talk to them. I guess there really was no security and WHAT really. Poor guy that is not his job.
No change at 11 we called back and ask for a manager only to find he's or she's off sight. Like what home peaceful in bed.  BS!!! This place is poorly run.

24/05/14 | Link | Rating: 1.0
52. Julianna M.
I thought this place was pretty nice. It's tucked away from the main strip (good and bad thing) located next to office buildings. All the facilities seemed pretty nice and staff was very friendly and helpful (very much appreciated). When we checked in, we were told that we had been upgraded (yay). We walked into our room and it smelled of fresh paint, meaning that it had literally just been redone (not a bad thing). Everything looked very nice. I was pretty impressed. We were missing some essentials (iron, ironing board, garbage can, hair dryer), but nothing too big and we asked for almost all of these when we needed it. The bed was super comfy! I also had a chance to use their gym, which is small, but perfect for what I needed (treadmill). It got hot in there, but there was an extra fan to help cool it down. I didn't get a chance to use the pool/hot tub, but they looked clean and inviting. And we were told that the hotel was very busy that weekend (with sports teams and families), but I definitely couldn't tell.

One downside is that there is no free breakfast, only a paid buffet, so we had to find breakfast somewhere else. I'd definitely come back to stay here, only renting a car next time.

Also, many people complained about construction from reviews in this last year; I didn't see or hear any construction going on (July 2013) so they may be all done with renovations.

25/07/13 | Link | Rating: 4.0
53. Tamar F.
I had a positive experience here.  We stayed for a dog agility event in La Jolla, and picked this Radisson because I'm cheap and had free hotel vouchers and they're dog friendly.  They charge $25/dog for the stay.  

The rooms are somewhat dated (old tube tv, old-school furnishings) but everything was very clean and comfortable.  I was in my room for less than 10 hours total, so all I really needed was a clean and comfortable bed and they delivered.  The room has a mini-fridge too which was handy for storing my dog's food and some snacks we brought.  

The lobby is nice and check-in was smooth.  All of the rooms open to outdoor hallways but I still felt safe as it's in a business area and kind of remote.  It was pretty quiet at night.  The room comes with free breakfast; when we went there were eggs, oatmeal, cereal, some pastries/bagels/toast, and both hot and cold drinks.  I wish they had apple juice but otherwise the breakfast was pretty good.  

Parking is free and it seemed rather plentiful when we went.  I didn't use any of the facilities as this was a really quick trip.  I had looked at the rack rates when we booked and they were pretty affordable (~$70-75/night with AAA rates) so I would consider returning in the future.

11/01/13 | Link | Rating: 4.0
54. Erika H.
I'm not sure how this place has so many decent reviews?  Our family (2 adults, 2 kids) stayed here and it was terrible!  We got a decent rate ($89/night including breakfast) but you get what you pay for!
The room was very dated, furniture was old, chipped and sofa was dingy and stained.  Linens on the pull-out sofa bed had holes and stains (gross).  The mini-fridge was not working and the microwave was so old that it never even heated food past lukewarm.
The breakfast was a mob scene most days and although the staff was friendly, when we were there (about 9:15, so 45 minutes before the buffet closed) there usually wasn't much left.
This place is set up motel-style with doors on the outside of the building and in the morning kids would be running up and down the halls and screaming, waking up our whole family.  This was during Christmas week, so I'm guessing there were more families and less business travelers than usual, but rooms were definitely not quiet or peaceful.
The final straw was the last day.  We arrived back at our room after being gone all day and housekeeping had left the door on our room ajar all day long.  I went down and talked to the manager and he was nice enough but just apologized casually and didn't do anything to make it right.  He also told me that we had to ask maintenance to have the mini-fridge turned on in the room because otherwise the hotel's utility bill would be too high to run all the mini fridges.  Annoying.
We won't be back to this motel ever again!

29/03/14 | Link | Rating: 1.0
55. Lily O.
I really enjoyed my one night stay here. I was mostly around the La Jolla area for my stay in SD but we didn't mind driving just because the hotel was actually better than what we expected. The room was extremely clean and more spacious then your average hotel room. The beds and pillows were beyond comfortable! We got a good nights sleep and the free breakfast was great also. We were so impressed that we now know where we're gonna stay next time we go to SD, thanks to everyone at radisson!

26/03/14 | Link | Rating: 4.0
56. Nadia F.
MY VACATION WAS RUINED!!! WORST HOTEL EVER!!! My kids and I could have DIED!
I am a club Carlson member, and have enjoyed staying at Radisson hotels dozens of times on the east Coast. Now that I live in CA, the two Radisson hotels I've stayed at are way below standard. They are more like motels, especially this location. TERRIBLE FOOD, uncomfortable beds, etc... However,  with my most recent stay, comfort or luxury were the least of my concerns. I took my two children on a 3-day trip to San Diego in hopes to relax, and have fun by the pool. We arrive late at the hotel, and go straight to bed. About 1 am, my 9 year old wakes me up with a deep loud cough attack that would not stop. As I tried to help calm her down, I noticed a foul smell of toxic gas. It was so strong coming out of the bathroom. I called the front desk to alert them, and asked to be moved to a different room. The attendant came up, and I led him to the bathroom and asked his confirmation if it smelled like toxic gas. He confirmed that he smelled it, and offered to help me move the kids to an other room. I left all my belongings in the first room. It was 1 in the morning, and all I cared about is getting the kids back in a warm bed. We walked outside to get to the other room (rooms are set up motel style). I suffered a severe headache all night. I waited for the kids to wake up, and asked my 11 year old to come assist me take our belongings from the old room. As soon as I opened it, the smell was OVERWHELMINGLY STRONG! My daughter immediately started sneezing and coughing. I had to ask her to just hold the door open while quickly  retrieved our suitcases. We packed our things and headed to the front desk to check out early, and request my points used for the booking to be refunded. I told the front desk staff that the situation might be VERY dangerous for all the guest, and that the gas company should have been called overnight. They both had very careless calm attitudes, and said they would handle it when the manager arrives. I am utterly shocked, and angered  that peoples' safety was taken for granted in such manner... I had a sleepless night, left with a pounding headache, and had to spend so much time calling several hotels in the area trying to find one that would let us check in at 8 am. It was extremely difficult dragging around two sleep deprived kids that were looking forward to spending a fun vacation by the pool, now we're driving around San Diego looking for a hotel that would let us in last minute. Even as we settled into a much more decent hotel (spending a fortune!), we were all lacking any energy to enjoy our day.
Hotel Radisson is now COMPLETELY CROSSED off my list of hotels. NEVER AGAIN!
If I didn't realize the smell in the middle of the night, the outcome would have been disastrous. Nobody offered apologies, or compensation for the major inconvenience, and the ruined vacation. WORST hotel and EVEN WORSE customer service!

03/01/15 | Link | Rating: 1.0
57. Connie R.
Great customer service!  First time staying at this hotel and I love it super clean and big rooms. THANK YOU!

15/09/14 | Link | Rating: 5.0
58. John P.
It was our first time in San Diego and I thought the Radisson was going to be a okay experience. I didn't expect it was going to exceed my expectations because our stay was beyond great. When we checked in, there system was down but they managed to get us our room despite the problems which was fantastic. For the wait, they even gave us complementary drink cards for the amount of time we waited which wasn't that long. The room experience was also great. Clean and nice room with all the essentials needed. It was relatively quiet and the wifi worked well. The customer service was phenomenon and the house keeping was nice and sweet. When we go to San Diego, this will definitely be the place to be.

10/01/15 | Link | Rating: 5.0
59. Stacey S.
If I could give this property ZERO stars I would!  I came here on a Living Social voucher.  Upon check-in no parking pass was given to me and nothing stated about parking, make/model of my car, nothing.  When we got to our room, my husband noticed "papers" on several dashboards of parked vehicles.  Concerned, he phoned the front desk and the receptionist (I believe her name was "Teresa") told him nothing was necessary.  Low and behold, we wake up the next morning to find our car was broken into through the driver's side window.  My husband went to the front desk and they said "that was your car?.....we didn't know because no parking pass was in the car!"  My husband reminded her (Teresa again) that she said it wasn't necessary.  The manager finally arrives and all she is concerned about is trying to prove to us how they aren't liable for our car on THEIR PROPERTY!!!  She shows me the "parking pass" as "evidence".....the parking pass THAT WAS NEVER GIVEN OR PRESENTED TO US AND WE WERE TOLD WAS UNNECESSARY!!!!!!!!!  

IF YOU VALUE YOUR PROPERTY, NEVER STAY HERE!!!!!!!!!!!

03/06/14 | Link | Rating: 1.0
60. Heidi I.
Booked this through Expedia, was just about $120 with taxes for a King room, Saturday night.  The room was pretty nice, the hotel was relatively quiet although it was actually pretty packed.  There was a bunch of kids with a Hockey Tournament, seemed to be several wedding guests as well, but we didn't hear anything throughout the night.  We stayed here as it was a cheaper option than the Rancho Bernardo Inn, and we were at a glass blowing class over at the RB Winery, so this was close enough, with a smaller price tag.

16/02/14 | Link | Rating: 4.0
61. Erick B.
We had a great stay here.  The weather was nice and cool about 40 degrees cooler to be exact.  The property is literally in a industrial office complex.  Radisson is currently renovating the rooms here and signs in the lobby stated it should all be done by the end of June 2013.  

The room that we stayed in was on the third floor overlooking the pool the one we wanted.  Our room was comfortable and clean with a king size bed and had a refrigerator, microwave, DVD player and an old tube TV.  I don't know what that is all about considering we are in 2013 but maybe when the renovations are done they would have invested in flat screen TV's.

The onside bar and grill I wasn't too impressed with as their prices are way over inflated such as $8 for a grilled cheese sandwich and $13 for a grilled chicken sandwich.  Whatever!

A breakfast buffet is offered in the mornings 6AM to 10AM in the bar and grill.  The price is reasonable at $8.95 for adults plus $5.95 for children plus tax.  However, keep in mind, the breakfast is basically what you would get for free at most hotels these days.

Our stay was nice and quiet.  Staff were friendly as always when we stay at an Radisson. Location is right off interstate 15 and only about 20 mins from all the San Diego attractions such as Seaworld and the beach.

As long as the nightly rates stay reasonable this will be our Radisson of choice whenever we are in the San Diego area!

18/06/13 | Link | Rating: 4.0
62. Robert M.
Excellent stay. Room was clean, bed was very comfortable. An excellent stay!!

25/08/14 | Link | Rating: 4.0
63. Jane T.
Been going here for 10 years & today, I received the worst service ever.  I hope they took some of my experience & will work on improving it.  If not, I will cancel my 4 day pre-paid Christmas booking with them.  In brief without going into full details. Hopefully Corporate will be more response to my detailed complaint via email.

New update.  On 10/15/14, the Regional Director of Operations did reply back to my email complaint with below message.

" I am sorry to hear about the problems you experienced during the check in on your last stay at our hotel.

Our staff should have been more empathetic for your inconvenience and apologized for the confusion.

We will be sure to review your reservation for December and properly anticipate your arrival and insure a great stay at the hotel."

I am glad Radisson was responsive & hope Radisson can standby the above statement.  For now, I will up the rating to 2 stars & anticipate to re-rate higher after my Dec stay if they meet the expectations.

11/10/14 | Link | Rating: 2.0
64. Amanda P.
First off, it feels like this place is trying to be nice.  They're just falling pretty far short.

The deadbolt lock did not work.  No amount of nudging or finagling could get it to fit into the hole it was supposed to fit into.  The furniture is very dated and cheap-looking, but the bed is relatively comfortable.

The heater was so noisy that we had to turn it off.  It rattled and buzzed like it was trying really hard to get up to takeoff speed.  We turned it off before it went into orbit.  Fortunately the room was a comfortable enough temperature without it.

The pillows all had unique ways of making my neck hurt.  There was a firm one that felt like a lumpy rock.  There was a soft one that might as well have not been there, since it was so flat.  Two soft pillows were too high.  I switched them out a few times before I figured out something that was tolerable.

They give you a lot of toiletries here, including stuff you usually don't get at hotels, like a loofah.  But I really hated the scents of the soaps.  The shampoo smells like minty too-ripe-almost-rotten fruit.  The conditioner smells like something I clean my toilet with.  The body wash didn't really smell like anything, but it's the bright blue color of the stuff they pour on pads in commercials.  

Let's talk for a moment about the pros and cons of a motion activated bathroom light.  Let's say that you get up in the middle of the night to go to the bathroom.  You walk in and you are suddenly blinded by a light that you didn't turn on.  Wouldn't a nice night light be better?  Who would ever want a motion activated bathroom light?  I suppose the pros would be that you don't have to flip a light switch.  

Like its friend the heater, the shower made a high-pitched buzzing noise.  The bathroom "door" is a sliding panel that, when open, fits so nicely into its slot that I could not close it.  I'm not tall enough to reach the top of the door, which is apparently where you need to grab it if you want to move it.

Hot drink snobs will not be impressed with the in-room selection of generic coffee and Lipton tea bags, but there's a Starbucks nearby for all your overpriced caffeine needs.

16/02/14 | Link | Rating: 2.0
65. LilStar D.
I would just like to say that Lee, the front desk concierge was very sweet and accommodating! I purchased a Groupon voucher for a nights stay in San Diego with my friend. He was courteous and I had absolutely no issues checking in or out the next day.

I asked Lee to put me in a good room and he promptly told me that he would give me a balcony view overlooking the SD valley.

The rooms were clean and spacious and you can tell that they made an effort renovating the entire place.

The hotel breakfast was pretty darn good, with sausages and scrambled eggs and pancakes!

Over all, it was a very pleasant stay and I would definitely recommend everyone to stay here!

21/10/14 | Link | Rating: 5.0
66. David A.
Nice hotel for the price. Clean white sheets, room is comfortable.
Noise level a little high from vehicle traffic.
They have a cool little bar outside by the pool which was unexpected.
The employees are nice and accommodating. I would stay here again.

24/11/14 | Link | Rating: 4.0
67. Ivy T.
I was here for a one night stay because we had a half marathon in Escondido the next morning. Don't expect this place to be like most Radisson hotels, think of it as a more upscale Motel 6. It is an outdoor Motel/Hotel with three floors.

The lobby is nice and the attendee was very helpful with giving us our room keys, breakfast coupons, and parking passes. I think they were expecting a lot of marathon runners to be coming in. Our room was spacious, with one king bed, a couch, flat screen tv, and a vanity area. The bathroom is modern with the sliding door and a redone sink. The water pressure in the bathtub isn't high at all, and the showerhead gives you the idea that you're being rained on. My mother would say that it feels like someone is taking a whizz on the top of your head.

The housekeeping staff here is very nice and are helpful if you look at all lost. I was very appreciative of that.

All in all, it was a motel to stay at, nothing fancy.

Just so that you know: there aren't that many eating places around the area. You will probably have to drive at least 6-7 more miles into downtown Escondido for some nice restaurants.

06/05/14 | Link | Rating: 3.0
68. Semon J.
Well, It's no 5 star hotel, but I have nothing against it.

I drove from San Francisco and it was late night. So we found this hotel nearby

The rooms are very nice, the lobby is nice to, they have a good Reastaurant in the courtyard.

It's a nice hotel, and I would stay here if I were you.

02/08/14 | Link | Rating: 5.0
69. Barclay W.
I stayed here as part of the deal for the San Diego Safari Park Half Marathon. I really appreciated them having this deal and the accommodations the hotel had for running guests.

The room - The room was nice, nothing special, but not bad. It was great for being a place to store my stuff and sleep, but I wouldn't want to hang out in it. My biggest issue with the room was our AC. When set to low it would be high and high was low. It also pumped out hot air sometimes even though I set it to a lower temperature. I also had some issues with water pressure. I just felt like the shower was well below what I get at home. The room was quiet though (I asked for top floor away from the elevators, which we got).

Check in and out- Quick and painless process. I was a little worried about this because I never got an e-mail from them saying I had the room reserved.

Parking- Ample space, so no issues there.

Amenities for runners- The breakfast was sort of a joke. They had toasters and toaster ovens but they didn't work.. The other stuff was ok, but not great. I appreciated that effort. They also ran a shuttle for the runners, which I thought was odd because then the spectators would have to drive, and given that the spectators had to be at the zoo before the runners why wouldn't the runners just go with their spectator? I feel like they could have extended that offer to at least one spectator per runner. I also feel like they said there would be a runners welcome package or something, but there wasn't anything special waiting for me.

Hotel Amenities- I appreciated that the pool and hot tub were never crowded. The hot tub was great after the run. The issue was that there were never any clean towels. We also had a hard time finding a water fountain to get some water.

Overall decent hotel, but the small things do add up.

33/100

06/06/14 | Link | Rating: 3.0
70. Juliana C.
This review is based on customer service only. I am not staying at this hotel, therefore will not be able to provide a review on the actual hotel.

I feel absolutely compelled to write this review and they definitely deserve 5-stars!

I just wanted to personally thank Radisson Rancho Bernardo and Heather for being able to accommodate and assist however they can during our state of emergency with the San Diego fires.

I'm a resident of San Diego and I called this hotel around 11 p.m. this evening to help my friend that just flew in to help with the San Diego fires. He is from Northern CA and is a part of the Calfire team fighting the Cocos fire in San Marcos/ Escondido. Due to evacuations hotels are full in north county. I called and made sure I was speaking with a front desk clerk and explained the situation. Heather was more than accommodating was extremely helpful. She had told me that the hotel was nearing capacity but they they still have some rooms available for fire resources. I was so glad hear that and they were still close enough to where the basecamp was located. She has told me that the hotel has been full with evacuees and fire fighters from neighboring counties for the last couple of days and the hotel is trying to assist any way they can during this stressful time.

Radisson, your the kind of business that shines above the rest! I received nothing but understanding, compassion and caring customer service! Thank you, and thank you Heather for your amazing customer service! Me and my friend greatly appreciate people like you who go above and beyond!

16/05/14 | Link | Rating: 5.0
71. E. G.
I am a person that likes to extend the vacation for as long as possible.  My wife found a great deal on #Groupon for this facility for a little over a hundred after taxes.  My children and I enjoyed our stay at this location. The no smoking room with two queen beds features free Wi-Fi and parking.  Unfortunately the radio next to the bed has no Aux port for your smart phones.  The area felt safe and comfortable.   We enjoyed the clean pool within the hotel.  They do provide towels at the pool so you can leave the extras at home.  The pool opens at 10am and closes at 10pm.  In the morning we wanted breakfast, and the hotel does provide a buffet style for $10 a person for anyone older than four.  We chose to go to another restaurant down the street ( #Denny's ).  

My kids loved it and said nothing but great things.  That's what made the stay perfect.

17/08/14 | Link | Rating: 5.0
72. Lauren P.
For the most part I enjoyed my stay there. They had great hospitality when it came to how the room was kept, the food options (Gluten-Free, yay!) and a great gym. I was very upset when I had to complain 3 times about the group of teenage girls who were there for a soccer trip. They were nothing but loud and they ran around the hotel and flooded the gym. I will think twice about coming back here.

21/04/15 | Link | Rating: 3.0
73. Cherie I.
Internet is horrible. Very disappointing, I was not able to do any work. The rooms facing the pool are very noisy, I heard laughter and kids playing at 10:30 pm when I was trying (and needing) to fall asleep. Then I was up again at 3 am. Not much sleep! The hotel is nice with the beautiful renovations, but they forgot a few things like noise canceling doors/walls, double pane windows etc. and normal speed internet. And what's up with me not being able to change the temperature of my room? Not ok :-( Customer service was good though.

13/05/15 | Link | Rating: 2.0
74. Jonathan K.
Was in the area for work and they put me up at the Radisson.

Not as nice as many other locations but pretty clean and good service still, and very reasonable prices. My room was clean and spacious, even if there weren't enough outlets. The room service was fast and the food was decent.

The breakfast is very limited, as was the gym (though it was clean and well stocked for its size), but my biggest gripe was the wireless internet. Maybe it was a result of my being on the 3rd floor but the connection was so slow I had some trouble even browsing the internet, much less watch Netflix or Youtube. It's nice that it was free but they need to kick up the speeds -- I ended up just using my phone 4G data because it was immeasurably faster.

17/10/14 | Link | Rating: 3.0
75. Christie B.
My daughter and I ended up staying here this past weekend because we were able to use my brothers free nights since he's been traveling so much and we were down visiting to celebrate my nephews 1st Birthday.  

The hotel is tucked within a heavily populated business park area so I would imagine they primarily cater to the business travelers for these places.  Great spot for that purpose for sure. The lobby is very small but nicely decorated and the front desk staff were very friendly and helpful.  They had us checked in and on our way in no time.

Our room was on the 3rd floor and our room entrance was outside with a view of the parking lot.  Oh well.  We weren't planning to stay in the room much anyway.  We couldn't find the elevator so we lugged all of our luggage up 3 flights of stairs.  No bueno but we did it!  Once at the door we were happily surprised with our room.  It was HUGE!  The night before we stayed in Scripps at a lesser lower level hotel (that shall remain nameless) and the room there was much smaller and overlooked the freeway. Our room had two queens and plenty of space.  I was thinking this was gonna be a nice stay!  Well .... looks can be deceiving.

As another Yelper commented, the bathroom has a pocket door which I understand that they are great space savers for they also allow for little privacy regarding sound "issues".  The restroom stalls had no fan for white noise" or air flow so that was a bummer.  However they over all look of the bathroom was very nice and I really liked the way the shower curtain had the clear part on top so you could see while taking a shower. I know weird to some but nice for me!

The beds were really uncomfortable.  We stayed 2 nights and my daughter and I both agreed neither of us slept good either night at all.  I'm always hot so I like to keep the air on or at least a fan running.  The air unity in the room didn't have a fan setting so I had the air on and it went on and off alllllll night. The walls were also very thin.  I fell asleep around 11 on the first night while my daughter was out at the movies with the rest of the family.  While she was out our neighbors checked into their room and I swear I almost jumped out of bed.  It literally sounded like they were coming into my room.  It was so loud. Oh, each room has a fridge too and ours came with a half gallon of opened milk! Yuck!

Okay, so lets talk about the "restaurant".  The first night we checked in was the night my daughter went to the movies and I stayed behind to rest and check out the hotel "restaurant".  It was easy to find (right by the pool) but when I walked in I was so disappointed.  Yes they have a full bar and about 6 to 10 seats around it and 4 tables in the small dinning area.  There is outdoor seating but no one was out there that late at night because it was cold.  

As usual I sat at the bar and asked for a menu and ordered a Mai Tai. The dinning room was filled with 10 older ladies that were part of a group of 60 staying at the hotel.  I noticed a few empty bottles on their table and they were a little loud and grouchy.  Poor bartender was my first reaction.  They weren't very nice to him at all. If I would have had a few glassed already in me I probably would have said something to them because their indignant behavior was truly uncalled for.  But I wasn't feeling like fighting any battles tonight so I went about my own business.

My Mai Tai was very weak. I didn't watch him make it but it tasted like he forgot all of the good stuff! Hmm .... I ordered Fettuccine Alfredo with EXTRA broccoli and EXTRA Alfredo sauce to go. While I waited for my dinner, I ordered another Mai Tai and watched him make it this time.  Holly Cow Batman!! No wonder I couldn't taste the "good stuff".  He was pouring the liqueur at half counts! HALF COUNTS!!!  What kind of bartender does that?  I had to wait a good hour for my order to be ready so by the time it arrived all I wanted to do was go back up to my room and eat.  So I sucked up the last drops of my COKE, paid and went to my room.  Another disappointment ....

Remember I ordered EXTRA broccoli and sauce.  I opened the lid of my order and ta-da!  There was not only no EXTRA anything, they before me sat cold, lumped noodles with a splash of sauce, a few (like 4) small pieces of cold broccoli and what they call garlic bread but I'd refer to a rock hard crouton! Terrible!

Breakfast was just as lack luster. Scrambled eggs, sausage, frozen potatoes, breakfast breads, cereals and some fruit.  Some of the Yelpers said they got eggs Benedict and breakfast burritos.  We didn't get that but the first morning we had thin tasteless pancakes with cold syrup and the second day they offered cold waffles with more of the cold syrup.  It was free or at least included in the room price so I can't compl

I don't think we'll come back.

07/04/14 | Link | Rating: 2.0
76. Brooke S.
If I based the review entirely off of customer service & their fantastic breakfast they would have easily earned 5-stars.

But I have to factor the actual rooms in, as well. And that's where the property is lacking...

As I said, the employees at the Radisson are friendly and helpful. Housekeeping was good.
The cabana where they serve breakfast was very cool. It's located poolside, and was always oh-so-clean. Bonus: the breakfast was very good. The pancakes they serve are delicious. They had a wide assortment of breakfast items, in addition to the pancakes: oatmeal, yogurt, pastries, fresh fruit.

The hotel, itself was located in a secluded area. And a short drive away there's a Baron's Market, among other businesses/restaurants.

Now, about our room...
It was very spacious. But that's about all it had going for it.
Lighting was terrible, especially in the bathroom! Not good when you're applying makeup.
The carpet was filthy. Stained.

There was an electronic thermostat on the wall that didn't work. Seriously.
You had to manually turn on the heating/AC unit.

The bathroom wasn't in good shape. Not to mention that we had a handicap accessible one. There was a fold-down seat in the tub that was broken. And there were shampoo holders that stuck out of the shower wall. I hit my head on them numerous times!

I never did figure out how the television worked? And I'm not inept when it comes to operating electronics. The tv had two remotes. Neither of which seemed to do anything except turn the tv on? And despite many attempts, all I got was static.
I called the front desk a number of times, to ask about the TV & no one ever answered.

Finally, the Radisson description says this is a San Diego hotel. But it was a good 25 miles from the heart of San Diego.

I used Radisson points for my stay. And that's the only scenario under which I'd stay there again.
But if I do, at least I know I'll get a good breakfast.

22/11/14 | Link | Rating: 3.0
77. Paul W.
Arrived a little after 11:00PM after traversing the Mojave for a weekend trip in San Diego.  Upon our arrival at the hotel on top of the hill, off the 15, we were met with a ruckus going on in the lobby.  Drunk as F*&% Raider fans being loud and obnoxious.  Their poor wives shushing... but their attempts fell on deaf ears.  The clerk behind the counter apologized and said he wished he could tell them to leave.  WwHaATt!  It's your joint, tell em to go up to their rooms!  I prayed these motley group of silver & black would be no where near us.  Lucky, they were not.

Our room was located in the back of the property on the third floor.  The room was spacious, even with the two large beds inside.  There was an older sort of feel to place and the attempts to upgrade did not go unnoticed.  Everything appeared clean enough.

The complimentary breakfast was held at the restaurant located in the center of the property.  It was tasty and very good for a "free" meal.

It's close enough to all things San Diego and was not bad for Groupon.

27/11/14 | Link | Rating: 3.0
78. Micki M.
We stayed here during our yearly road trip. We stayed four days and three nights. The hotel is situated in a business park, which makes it extra quiet during the evening hours. I chose the Radisson due to the pricing, availability, and proximity to where we needed to be.

The front entrance and lobby is quite beautiful. Very well maintained, with a beautiful pool and restaurant. Check in was ok, I made my reservations through Expedia. The front desk attendant was courteous but failed short on manners. While she was checking me in, another customer had walked up and asked questions and left me standing there, with no apologies. I was just standing there after an eight hour drive waiting while she helped this person, who I think, could've waited.

Anyway, the room was decent. We had two queen sized beds and I would say it was decent. The only problems we had with our room was, the A/C unit. It was very loud and the heater would kick on every so often, when it reached the acquired cool temp. We probably should've mentioned it to the front desk but we were out and about every day and the only time it was an issue was when we were relaxing after a long day.

The other issue had to with the "parking pass" they tell you that you need to have it displayed or else your vehicle may be towed. Well, we got in quite late one night and there was literally no parking in their lot. Upon close observation, mostly all of the vehicles had no parking pass in sight. I had to drop my mom off close to the room while I found parking in an adjacent lot. Contrary to what is stated, they don't patrol the lot and your car won't be towed away.

I'm not sure if I'll come back, because a friend told me that I would've had a better stay at the Holiday Inn down the street. If Expedia had the Holiday Inn as an option, I may have considered it.

29/09/14 | Link | Rating: 3.0
79. Robert T.
Booked a week here in April 2015.:

Rooms open to the outdoors, like an old garden motel. This setup unfortunately allows for more road noise.

King bed was softer than I prefer.

No microwave in the room. Important to know if you're the type of traveler who heats meals in their room.

Old-style HVAC unit provided ambient noise like that of a jet plane. It doesn't bother me but might be an issue for those who are light sleepers.

There was no hotel guide in the room, to tell you what's around or where things are in the hotel. They do at least hand you a map for locating your room when you check in and it does show you where things are in the hotel.

There is restaurant on the premises. With the exception of one pasta dish, there is nothing on the entire menu for vegetarians or vegans. Not representative of California's health-conscious lifestyle.

There is a fitness center that is better than most: treadmills, ellipticals, stairmaster, weights and mats for floor work, open 24 hours.

Around the corner there's a guest laundry, each machine taking $1.75 a load.

Comparing this hotel to the Holiday Inn in not-so-far-away Miramar, I definitely think the ten or twenty extra bucks a night there are worth it. More comfortable bed, better towels, nicer layout, quieter. Plus a microwave.

08/04/15 | Link | Rating: 2.0
80. Cristina G.
I was pleasantly surprised with this newly renovated hotel. Wifi and continental breakfast were included. The room was spacious and clean. The beds were comfy.  The room also has a sitting area with a pull out sofa bed.  The bathroom amenities were decent.

The breakfast could be better. The coffee, tea and juice were horrific. The eggs and bacon were pretty good but the potatoes were a bit stale.

We went out to fill our ice bucket and our floor ran out so we had to go down to another floor to get some.

I wasn't expecting much for a Radisson. We had a pleasant stay.

17/05/15 | Link | Rating: 3.0
81. Jane T.
As promised, here is my part 2 review on my recent stay.  Radisson did redeem themselve on my recent stay on 12/23/14 from my last yelp review on 10/11/14.  My check in was courteous, fast, & convenient.  I was able to check-in a little earlier with everything in tact: extra pillows, extra blankets, plenty of breakfast meal vouchers, drink vouchers, & parking slip.

The few reasons why I  could not give this review a 5 star are due to:
    - toilet paper holder is still in conveniently located
    - the heater/ac still too loud
Other than that, we will continue to be loyal Radisson customers & look forward to seeing these few improvements in our near future stay.

29/12/14 | Link | Rating: 4.0