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Residence Inn San Diego Downtown/Gaslamp Quarter in San Diego, CA

Residence Inn San Diego Downtown/Gaslamp Quarter in San Diego, CA

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Company Info:

Rating: 3.90

Address: 356 6th Ave, San Diego, CA, 92101
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (100):

1. Michael B.
Let me start by saying that because of several open heart surgeries and other heart related conditions, I must cook my own meals, as to avoid the high sodium content of prepared meals from a restaurant. Because this hotel's website stated that they are equipped with full kitchens, my mother decided to book my wife and I a room here for 5 days, as a 1 year anniversary gift. When I walked into the room I was shocked to find that this hotel's idea of a "full kitchen" is about a 2'X5' counter top, with an extremely small sink, 2 VERY small ceramic burners and a microwave.. There is NO stove and NO oven. But for some reason, there is a full size refrigerator. So basically I'm screwed. The only reason I am staying here tonight is because I am exhausted from packing all of my groceries and luggage for our expected 5 day stay. I will be checking out tomorrow morning. I would NOT recommend this hotel to anyone. I would also like to add that when my wife called down to the front desk to inquire about another room that might have a stove, she was told that all rooms in this hotel have the same amenities. False advertising on Marriott's part. TOTAL sham.

29/06/11 | Link | Rating: 1.0
2. asli e.
I am quite fussy about the hotels and often don't feel comfortable at hotel rooms. I just checked-in yesterday, so far it is quite good. The room is clean looking, I am comfortable. I love the suite room idea with the full size kitchen. That can save you a lot of money on food. And they also provide breakfast. I was not expecting too much out of the free breakfast and it definitely exceeded my expectations.  They have quite everything for every taste. Waffle station, fruits, different kinds of yogurts, different juices, hot station  with omelets and cereal sausages, cereal station...
The hotel maybe on the pricier range if you are planning for a budget trip. But the breakfast and kitchen can help you save a lot of money.
What are the cons? Many other hotels provide shuttle services to-from airport, and I also saw that other residence inn's had in-city shuttle services but this one did not have such service. The cab ride costs ~15$ from the airport, which is not too bad...
Oh, also free in room wi-fi, awesome!

22/02/12 | Link | Rating: 4.0
3. Glenn G.
Nice! The free breakfast is ok. The rooms are nice and new. Overall a pleasant stay.

25/02/11 | Link | Rating: 4.0
4. lindsay c.
Got really lucky & got a last minute room here. Was hoping to stay at the Omni or Hotel Solomar, but there was a anesthesiologist convention & all rooms were booked. So I was pretty happy to even get a room. Super bonus when the room we ended up with had a super comfy bed .  Was surprised to find a little kitchen in there, Also "free" continental buffet in the morning was  decent. Nothing gourmet..but covered the need to get food elsewhere.We parked on the street since we got in late evening & street parking after 6 & Sundays is free. Other wise it would have been 32 dollars a night. I was very happy with this hotel.

20/10/10 | Link | Rating: 4.0
5. Loy G.
great location in the middle of all the action in the gaslamp district.  it's also close driving distance to alot of the other attractions in downtown san diego (balboa, zoo, little italy, etc).  the friendliness of the staff definitely stood out.  from the valet's and doormen, to the front desk staff that greets you with a smile and goes out of their way to open the doors every time we entered and exited the hotel.  the front desk also promptly and professionally handled problems with a broken mirror in my room.  the free breakfast in the morning is great and was a great way for us to save time and money during our trip.  unfortunately, the money saved is then spent on the $38 valet parking service.  the parking was probably the only downer.  the room itself was immaculate and having the fully stocked kitchen is a plus if you are on vacation for more than the weekend.  the gym and pool are very small, but clean and updated. free wifi in the rooms is also a plus with computer workstations and free printing in the lobby.  overall, the residence inn was the perfect homebase for our weeklong san diego vacation.

05/02/13 | Link | Rating: 4.0
6. Ben E.
Awesome hotel! Residence Inns I'm used to are usually older but include all the necessities like internet, hot breakfast buffet, 24 hr gym, a nice sized rooftop pool (3rd floor), all included.  Parking is valet only for $32/day unless u go to a public parking lot elsewhere. The hotel is nearly reaching 1 year old so it is in pristine condition.  It's a perfect hotel especially if you have small children like myself.

21/10/10 | Link | Rating: 5.0
7. Ashlee W.
Great location! Soooooooo close to all the cool restaurants and bars. Cute little pool. You can even hear the DJ from the Hard Rock pool party! The customer service was outstanding and I dont say that about many places since I work in the hotel industry which makes me a tough critic! :o) Everyone was really polite. Its a very modern Residence Inn compared to the other ones I have seen/been too. Super clean all the way around. The free morning breakfast gets crowded so we opted for breakfast outside the hotel. The valet guys are great too! Helpful when it came to directions and patient when I asked them to fetch my blanket from the car. Next time I am in the area I will definitely stay here again!

31/05/11 | Link | Rating: 5.0
8. Bryan O.
First the good: great central location; clean; pleasant areas.

The bad: 1 bedroom suite awkward for family stays where 1 member has an early schedule. The pull-out couch nearly butted up against the doors to the master making exit in the mornings difficult without waking the kids; same with bathroom in the common area rather than in the master.. The fitness room is small with 3-4 cardio machines and only limited barbells for resistance--no machines.

The worst: The hotel's billing policy is outrageous. I stayed for a week and they billed my card in advance for the full 7 days. That reduced my available balance by $2,200. I can understand that, however, since they needed to be assured of payment. BUT, THEY THEN REDUCED MY AVAILABLE BALANCE BY $1,000 ADDITIONAL FOR EACH 3 DAYS OF MY STAY!!! SO AT THE END OF 6 DAYS THEY HAD TAKEN $4,200 OFF MY CARD!!! That put a severe crimp in my available balance for dining and nightlife. I have never heard of a hotel pre-charging TWICE the total stay amount to the card. Now they call it a pre-authorization, but the effect was to reduce my available balance. I argued with the front staff through out the stay but they just said that the way it was (thus my Poor rating for Service). So beware, if you stay here you will need a credit card balance of DOUBLE the hotel charge by the end of your stay or your card will be over-drawn. That policy may make me stay away from any Marriott properties in the future.

01/08/12 | Link | Rating: 2.0
9. Andrew T.
Excellent hotel!!!  Really nice rooms and the location was perfect.

21/04/11 | Link | Rating: 5.0
10. Shaun L.
I had a great experience at this hotel. The suite I stayed in was clean and modern. The hotel staff were friendly and accommodating, and the location is next to perfect. If/When I return to San Diego I will definitely stay here again.

14/06/11 | Link | Rating: 5.0
11. Lauren E.
Typically I would avoid a Residence Inn or hotel of equal calibur when I am in a hotel infested area, however, this Residence in is fairly new and in an excellent location.
Only two streets up from the Convention Center, a couple of blocks from Petco Park (Padres Stadium), and on the same block as the Hard Rock Cafe, this Residence in is not only convenient, but clean and comfortable.
Every room has a full sized refrigerator, a dishwasher, microwave, and electric stove.  FREE HIGH SPEED INTERNET.  I still do not inderstand why some hotels charge ridiculous fees for internet access.  Not only do they have high speed internet, they also have to computers & printers available in the lobby and are free to use.  The hotel has self-service laundry, a heated pool (no jacuzzi), and free breakfast and afternoon snacks.
This hotel is not a resort by any means.  They do not have room service, or a full restaurant..etc.. but they have a bar that serves a limited menu and you are walking distance to enough restaurants to keep you eating for months!

09/04/11 | Link | Rating: 4.0
12. Rani R.
I think this Residence Inn is the best I've ever stayed at.  I love San Diego and the staff at this location is awesome.  Too bad it's always crowded and I now have a hard time making reservations.

17/07/11 | Link | Rating: 5.0
13. Dana F.
Amazing from start to finish! This is one of the nicest Residence Inns I have ever seen.  Modern, fresh and toally functional.  I stayed with my husband and 3 year old daughter.  It was perfect for a family vacation.  Very little noise, great black out curtains ( perfect for 3 year old naps), and very centrally located to everything.  Walk outside and you will find everything you need.  We were all very impressed with this hotel and intend to stay there again.

22/06/11 | Link | Rating: 5.0
14. Valeria D.
The location of this hotel is great and the kitchenette in the room is handy, but only if you're willing to deal with the Dr. Jekyll/Mr. Hyde staff:  Day staff - sweethearts, Night staff??  I guess staying here is privilege, not a right, even if you are a paying customer.

24/03/11 | Link | Rating: 2.0
15. E C.
We have stayed in many Residence Inns but this is the first in a hotel style configuration.  There is a small kitchen area less a stove and eating area, but everything works well.  The property is in a great location for those who are visiting the Gaslamp and downtown areas.  We had events in the Convention Center and Hilton San Diego Bayfront and these were about two or three blocks away.  Staff at the front desk and housekeeping are very friendly and responsive to our requests for service.  I can't imagine a better location and the rates are very reasonable.

27/12/11 | Link | Rating: 4.0
16. Glen D.
Just stayed 7 nights at this hotel and was over very happy (I went to a conference and then made a little mini vacation out of it too).  Here are what I consider the pros and cons:

PROS:
* Friendly Service - everyone was friendly and were happy to help
* Breakfast - they have a self serve breakfast that had a lot of healthy choices
* Convenience - located in the desirable gaslamp district and steps to the conference center
* Rooms - good sized rooms with a kitchen (our refrigerator 'feet' were not balanced so it rocked -- doesn't anyone check these things?).
* Value - the price was good compared to the other conference rate hotels I was provided.  The extra days I stayed ended up being less ($179 a night) than the conference rate ($239 a night) so that was a bonus.
* Pool - I wanted to use the pool but the weather was not good enough but I picked this hotel since they had a small pool.

CONS:
Bathroom Setup -- this is a major con.  The sink is right in the middle of the room and not in the bathroom so anytime someone washed their hands is was annoying.  The sink is not off to the side at all.  Also, there is a rolling door to the rest of the bathroom.  It was loud to slide open and close and did not block the bathroom noise.  One could here the door rolling in the next hotel room too (this is the only noise I heard).  
Valet Parking Cost -- Cost $35 a night.  I parked in a garage down the street for about $12 a night though.  The valet cost was clearly the most expensive option.

Overall, I was very happy here.  I would stay here again.  Do keep in mind the annoying bathroom sink noise situation as it is annoying like other posts state.

18/03/12 | Link | Rating: 4.0
17. Nadine T.
I only stayed here one night during Thanksgiving weekend!  The staff were very nice and helpful.  The rooms were very clean and the kitchen pretty much had everything you would need.  We spent the day at the zoo and then came back to eat in the Gaslamp district.  It was great to be able to walk outside and being able to have fun eating a nice dinner.  When we came back, I went to get a drink at the lobby bar.  The was decor was modern, but had a laid back attitude.  
When I woke up the next morning, I decided to attempt to get a workout in at the gym.  I was pleasantly pleased :)  The pool area was really nice and you had to walk through it in order to go inside the gym.  There were two treadmills and eliptical.  They also had free weights and a bench.  They had workout towels available, cold water, and even had earphones that you could use.  The view outside the windows was looking down on the gaslamp area.  
The breakfast was actually not bad.  Even though the food was almost out, you can tell that there was a variety and didn't just have rolls and fruit.  I, myself, enjoy a breakfast that is more hearty.  Overall, a great experience and no complaints.

31/01/12 | Link | Rating: 4.0
18. Farakh Z.
Great room. Beautiful new lobby, rooms were great for the price.  Right downtown in the gaslamp district and within walking distance to everything.  The only gripe we had was that there was no hottub and the pool was small...but we got over that and found other things to do.  

Also, the breakfast was great!

07/09/10 | Link | Rating: 5.0
19. Bryce S.
Suite-style hotels are really the way to go when traveling with kids. This place has definitely more highs than lows.

Highs:
Free wireless/internet
Free breakfast -- includes some hot foods: sausage, eggs, potatoes, make-your-own waffles. Includes all the usual stuff in other continental breakfasts
5-10 minute walk from the Convention Center
5 mintes to the Trolley
Nice kitchenette with a full size fridge!

Lows:
Will cost  you $$$$ if you have to park your car-- $32 a day ?!!!
Sink is in the living room. Hope the kids are heavy sleepers

16/06/10 | Link | Rating: 4.0
20. Kristin D.
All I can say is "Wow!". We have stayed in hundreds of hotels all over the US/World.  The customer service at this hotel has been outstanding.  We stayed in a one bedroom suite for a week.  The little things here have impressed me and sets them apart from other hotels.   First of all, the morning after we checked in, the front desk manager left us a handwritten note under our door - super nice.  We also received 2 bottles of water when we checked in. The Valet staff always greeted us and held the door open.  The housekeeping staff took the time to greet us everyday and gave us a gift in the middle of the week of chocolates and a rubber ducky for our 9 month old - also with a handwritten note and 2 more bottles of water.  The rooms have been clean.  The pool is tiny but nice, and they have a coin operated laundry facility which is nice when you have a baby.  The one bedroom suites are a perfect setup with a baby.  The living area is separate from the sleeping area - you can close the door which is nice.  We even had a tub (which when checking in the manager made sure to give us) which is nice when you have kids.  I just haven't received this kind of dedicated service in all long time. I would definitely recommend this hotel.  Plus it is a great location.

03/03/13 | Link | Rating: 5.0
21. Edwin O.
I had a great Time! perfect for those who are single and looking for a more affordable hotel. I was here on MArdi Gras!!! Great Times!!!! Oh There is a bar down below also!! Breakfast was great also!

28/02/12 | Link | Rating: 5.0
22. Shannon H.
I was really impressed with this hotel.  I certainly got lucky, as my dad booked the room for me because we were going to be in San Diego for my sister's engagement celebration.  I liked the lobby when we walked in, the front desk personnel were very polite, and I was diggin' how roomy my suite was.

I got up super early to grab some of that free breakfast buffet action, and took a tray up my room to enjoy while I lounged in my robe around my room while watching HD tv.  While making coffee, I discovered complimentary microwave popcorn!

I only stayed 2 nights, but I would definitely return if I ever stay in SD again.  I was very relaxed, comfortable and did not run into any problems or rude employees during my stay.  5 stars for flawless service and facilities.

06/09/10 | Link | Rating: 5.0
23. Kristopher C.
Nestled between the gaslamp and the east village, this 11 week old hotel has a great sense of "cozy". Unlike the ultra posh hotel such as the Gaslamp Marriott and the booji ones like Solamar and the Omni, this property sets itself apart from the stereotypica gaslamp quarter brand hotel. You can find this hotel right on 6th and j, just blocks from petco park and a block from the poppin off 5th ave of the gaslamp. $32 for the optional valet will leave you worry free from trying to find parking. no need  to worry about overnight fees, those hurried frequent feed the meter trips, and the time to time forgetting where you actually left your car the night before moments.

the halls are a little confusing at first. i believe most rooms come with a full on kitchen. im talking everything that you or i would need to cook and eat except food.

the beds are super comfortable and the hotels new so everything is super clean. the tv is in an awkward position tho, straddling the kitchen and the sleeping area but it made little difference to the overall experience.

if you didnt know, downtown san diego doesnt sell alcohol past 12pm (unless youre in a bar). that goes for the liquor stores, convenient stores, and grocery stores. Residence Inn Gaslamp does!!!

Complimentary breakfast in the morning is located on floor 2. if you have trouble finding it like me, all you have to do is listen to the clanking of silverware on china, and the sounds of a bustling diner at its peak hours. they have all the essentials and like fresh cooked eggs, sausage, country potatoes, hotcakes, do it yourself waffles, the list goes on.. and if youre into hot sauce they have tapatio in small packets.. i had to snatch a few before i left.

overall the staff was on point. zach helped out alot and our party had a great stay. i cant wait to stay there again next month.

15/02/10 | Link | Rating: 4.0
24. Laura P.
The earth moved under us here.  Literally.

It was a bit discomforting to wake up in the middle of an almost 6.0 earthquake, let alone in an unfamiliar hotel.  If it weren't for quick-minded hubbie, I would have attributed the shaking plateware in our little kitchenette to some major partying in the Gaslamp Quarter, as our room overlooked a strip club and Dick's Last Resort and the hotel's pool.  As it was, an earthquake was rocking San Diego & environs.  We were quite safe in this new hotel.  Our room was halfway down the hall from the elevators and for what it is worth, the elevators were working right after the quake.  Not that we were using them- I could hear people getting in the elevators because their voices drifted into our room.  And perhaps people are quite used to quakes because there were several people walking around minutes after the quake.  Oooookay.  Not my idea of earthquake preparedness or safety, but whatever.

Breakfast was a complete zoo for the weekend but much more calm during the week.  My advice is to get there early because if they run out of something, that is it from what I overheard.  My favorite was the oatmeal- much more watery than most but they give you pecans, raisins, and brown sugar to dress it up.  I used to ooh and ahh over waffles but I'm just becoming immune to it.  They had some tasty home fries, though.

The pool is small- about postage stamp sized but perfectly adequate.

The lobby is well-decorated with modern touches.  Out little bug loved the faux fireplace.  I loved the women's bathroom with the cool glass sink.

Service is more than adequate- the staff was really nice, from the housekeeper to the front desk staff and the breakfast attendants.  Only one time did I encounter some unprofessionalism- when I was joking with my not even 2 year old whether she wanted a big steak from the nearby Palm and one of the bell people responded in a loud voice "Yes!".  *Not talking to you!*

My only complaint is that they spray the carpet with Febreeze or some other noxious spray.  I stepped in what practically was a puddle of it returning from a day at the beach.  Yuck.  Needless to say, I started wearing my outside shoes at all times in the room and made the bug do the same.  Just yuck.

There were several families staying here so we felt quite comfortable.  We'd stay here again if in San Diego's downtown as it is convenient to the convention center, Seaport Village, Children's Museum, etc. but hopefully our next visit will put us near Mission Bay instead.  A nice introduction to a ubiquitous chain.

16/06/10 | Link | Rating: 4.0
25. Leslie F.
Love, love this place!  My husband and I decided to do a "staycation" to celebrate my birthday and our anniversary.  We wanted to be in the middle of the Gaslamp Quarter with all the restaurants, action and buzz that takes place in San Diego.  

The location was perfect, across the street from Broken Yolk, down the block from Altitude, Palm Restaurant, Donovans and Hotel Solamar (beach type rooftop bar/lounge).  We walked to Horton Plaza, down 5th Ave to Broadway and down to The Mission restaurant without feeling out of breath!  

Check-in is at 4pm, we arrived at about 6'ish.  We were happly greeted by the valet and the front desk staff.  Cathy assisted me at check-in.  So helpful, kind and happy.  Since Rob is tall, I asked for a king size rather than the queen size.  I asked to be on the highest floor and away from the elevators.  She said that the highest floor that has king beds is the 9th floor.  She granted our request and our location was amazing!! Our room was a corner unit so we had three huge windows with a breathtaking & beautiful view of the bay - out to Hyatt, 5th Ave - out as far as the AT&T building and down 6th.  The night view was truly breathtaking!  We fell into slumber with the curtains drawn at night.  

Our room was spacious and tastefully decorated urban chic.  We opened our door to a foyer hallway that led to the kitchen with a 2 seat breakfast table and a comfortable living room.  We had a king size, sofabed, two nightstands, an amoire that worked as a closet that also houses two drawers, ironing board and iron.  There is a divider that seperates the bathroom & amoire from the kitchen area.  This divider has a sink, mirror, shelving and one of those magnifying mirrors.  The kitchen was equipped with stainless steel appliances - fridge, dishwasher, sink, microwave, coffee maker and flat electric burners.  It also had a full set of dishes, bowls, glasses, flatware, pots and pans and cooking utencils.  The bathroom was spacious as was the bathtub.  

A free breakfast buffet was offered.  We went only once, and it was tasty and worth it.  Eggs, sausage, french toast, waffles, potatoes, fruit, juice and coffee.  

The major downfall was the cost for parking - $32/night!!  We ended up parking at the ACE parking structure just about a block away, The cost for two nights - $34!  The other thing is the placement of the LG HD TV.  You could only watch TV from the breakfast table and the living room, not from the bed.  However, looking around the room, there is not really any place to put it.  

I would definetely stay here again!!  I wish I would have taken pictures to share, sorry!

26/10/10 | Link | Rating: 5.0
26. Jeff P.
I don't give 5 stars. Don't avoid this review because you think I'm one of those brain dead do gooder types who just give useless positive reviews without thinking. Read this review because I'll tell you why you should stay here.

If you have children and want something that is contemporary but not the lounge/club ambience then this hotel is for you and that's why we chose it.  This hotel provides the best mix of posh and family particularly in the gas lamp. Look if you have toddlers, you are not going to stay at the Hard Rock, the Wr or the Solimar...it makes no sense to do that. Trying to put your kid to bed with the DJ spinning Calvin Harris is not easy. Or taking your stroller into the lobby with strung out 20 somethings staring at you while some tattooed clerk with an ear piece checks you in is not inviting either.

So why 5 stars? The rooms have granite countertop kitchens with stainless steel appliances and faux wood floors in the kitchen. The beds are comfortable with a leather backing and flat screen televisions mounted to the walls. The bathrooms have contemporary sinks with tile floors. The parking attendants are friendly, and don't look like they hate their jobs. The desk clerks who check you in are friendly and accomodating on every level. When we told them about our recent difficulty finding a restaurant due to our toddler impatience, they provided take out menus of popular places in the city that delivered to the hotel. We found an amazing Chinese restaurant that delivered and was so good (Chinese Too). When retrieving your car from the valet, you text the attendants and your car is available in 5 minutes. The maids actually clean your rooms and not just rearrange your luggage. When arriving back from Seaworld, there were extra towels already placed without asking for it and the sheets were changed.

They offer free wireless internet. They offer free breakfast daily and it's beyond a continental breakfast; they serve eggs, potatoes, waffles, sausage and pastries. They provide free appetizers (not alcohol) but sodas and snacks around 6 PM. They provide free newspapers in the lobby. There are free computers and printers in the lobby for your use.

In terms of negatives, there are some. There are no safes in the room. The front desk will hold valuable items for you but no safes. They also don't monitor who dines during breakfast and snack. Anyone off the street can climb the stairs to the second floor and have a free meal daily. It got crowded and you could tell that some of the people were just exploiting it. I wish they had some type of security or check where you had to show an ID. Also some of the guests are trashy and try to cram 15 family members in one room and then they take advantage of all the perks but again this was limited and not significant enough to impact your stay.

25/04/13 | Link | Rating: 5.0
27. Monica M.
Our first choice was the Hard Rock Hotel, but we sadly found out that, pretty much every hotel in the Gaslamp Quarter was full because of baseball games this past weekend. The only one somewhat available was this one, so there you go.

It was small, but had good front desk and valet service. All very nice, cordial and always on top of everything. The prices were a bit high, but what do you expect in the area? Plus, since it's a residence, it had a fully-equipped kitchen.

Cons?

I don't know if I'm being picky, but our room was missing some personally essential things.

First, we didn't even have a do not disturb sign. It gets on my nerves when cleaning people try to get in way before check-out time, and because we didn't have a sign, this is exactly what happened.

Second, the bed was a queen, and we asked for a king. We're big people (5'10" myself and 6'2" boyfriend) so a queen bed is a pretty tight squeeze. Do-able, but a king would have been more comfortable.

Third, I find it really awkward that the sink was next to our bed, and outside of the actual bathroom. I don't particularly like seeing people brush their teeth and spit, and with a sink right next to the bed, you can pretty much watch people do their private bathroom rituals and not really be able to ignore it.

Fourth, the toilet seat cover was broken, so whenever we had to use it, it'd come out of its hinges and be really obnoxious. For almost $400/night, you'd think they would have fixed a simple toilet seat cover.

Over all, with the free breakfast and the good service, it wasn't a bad choice, but I know there are better hotels out there for the price.

28/09/11 | Link | Rating: 3.0
28. Sonae D.
This is by far the worst Residence Inn i've stayed in. The so called Jr. Suites are nothing more that single rooms w/a weird ass kitchenette that is near the front door. The bathroom sink is outside the bathroom which makes the bathroom small and the room awkward. The sink is literally at the edge of the freaking bed.  One plus is that it is a dog friendly hotel. However, they are not doing well as cleaning the floors because my dog (who is trained) kept marking his territory on the side of the bed! I felt so claustrophobic and the price was steep. So I requested an upgrade which they complied. That got them the 3 stars. To my surpised they held $600 on my credit card for 1 week!. One star for location, 2 stars for customer service. However, the only RI I'll stick to will be in Torrance and Long Beach for right now.

25/06/12 | Link | Rating: 3.0
29. Stephanie G.
Worst hotel experience of my life... The staff was incredibly rude. Nothing worked in the room. We cooked breakfast in the room's kitchen and got a $250 smoke fee charge which I am still disputing. The worst part is that I staid on my b-day and couldn't even enjoy my day. They kept harassing us and leaving us voicemail messages on our hotel phone. If you are thinking about booking a room at this hotel I would advise you to think again.

29/03/12 | Link | Rating: 1.0
30. Ralph T.
Stayed for five days.  

Nice room with filtered views of the bay.  

This is in a good central location to the Gaslamp area, waterfront and convention center along with Petco Park.

Staff very friendly and knowledgeable.  Lobby clean and modern.

Check in was easy.  

They have complimentary meal service in the evenings only on M-T-W.  I know this is an extended stay hotel but I think it needs to be on Thursday too.
Full breakfast served seven days a week.  I had bagels and yogurt.  But there were eggs, cereal, juices, fruit etc if you like breakfasts.

Rooms were clean.  Maid service was OK.  Didn't clean the toilet at least one time.  But there is a full kitchen to use if you want to cook.

I would stay here again without hesitation.

Elevators were quick. Rooms were quite and AC worked well.

08/11/11 | Link | Rating: 4.0
31. Chris H.
I probably need to preference this review by stating that my stay here was during Comic Con and so it was next to impossible to find a room anywhere and every hotel was charging ridiculously high rates. Paying way above what is probably the normal price probably raises my expectations. But, with that being said, customer service was horrible. When I called for a shuttle from the airport, they told me 10-15 minutes. 40 minutes and 3 calls later they finally picked me up. Worse yet, the front desk manager was not very apologetic about it at all. The next morning when I went down to get coffee at 6:30 am they hadn't made fresh coffee since the night before. (I guess they weren't expecting anyone for breakfast!) The room was a pretty standard room but a crazy layout. If you are sitting at the work desk the door to the room won't open! When I checked in the HD channels didn't work on the TV.  The power went out and the internet was down for about an hour. The rooms were clean, but the elevator and the halls were filthy.

14/07/12 | Link | Rating: 1.0
32. Tanya T.
Great location downtown.  Great breakfast buffet (when compared to what other hotels give you for free).  Small but nice pool area with grills.  Small bar downstairs.  Well-equipped studio suite (in comparison to Extended Stay Hotels), but I really hate the dark/hunter green decor.  House keeping was unpredictable (sometimes every other day, sometimes every two days).  It's a hotel... C'mon, make my bed daily!  I do think they did our dished though, which was awesome.  Parking is expensive, but comprable to all other downtown hotels.  The gym was nothing to write home about.  Dogs are allowed, and we saw plenty of them.  Staff was neither rude nor friendly, just there.  Wi-Fi is free :)

16/09/12 | Link | Rating: 4.0
33. Cha Z.
Planned a last minute trip to San Diego for pleasure and I heard the Gaslamp District was the place to be! This hotel is really nice and well worth the price. BTW all hotels in area range from $190 and up in this area.

Great rooms
Nice staff
Great location, near tons of shops and the Hard Rock Hotel
Complementary breakfast :) (Gotta love anything free)
Free Wifi
Full Kitchen-Frig, microwave, dishwasher, plates ect.

From the airport the taxi ride is about $15

There was absolutely no cons about this place! The rooms are like your personal studio home away from home.

14/10/11 | Link | Rating: 5.0
34. Janis D.
The room is okay, better than I expected!  But the parking is $38 a night for overnight guests.  Go to the next driveway and it is $20.  Across the street, it is $14.

15/07/12 | Link | Rating: 3.0
35. Evan J.
Stayed here with the family over the weekend and we were all really impressed with the hotel. The staff bent over backward to service every request and continually exceeded our expectations.  The location is very central which we really liked.  It's easy to recommend this hotel.

23/02/13 | Link | Rating: 5.0
36. Miriam T.
Super nice hotel! Great location.

Stayed last weekend with my bestfriend & daughter for 1 night.
Loved the decor and setup of the lobby.
The room we had was cute and spacious. It included a small kitchen, but didn't make any use of it haha!

Best part of the stay was the complimentary Continental breakfast on the entire 2nd floor level!! Awesome! Served from 6am-9am daily.

FYI*** there's a Broken Yolk restaurant that just opened literally across the street. So if your not satisfied with the breakfast offered at the hotel, you will be with broken yolk. how convenient!

23/04/10 | Link | Rating: 4.0
37. David B.
I've stayed in many San Diego locations and hotels and the Residence Inn-Gas Lamp is the best.  The Gas Lamp Quarter is central to everything.  Do not rent a car unless you absolutely have to.  Take a cheap shuttle from the airport and walk, ride bikes, use public transition and you'll save a bundle on parking fees and headaches in traffic and looking for parking.  The Gas Lamp Quarter is newer, cleaner and far more interesting and closer to the waterfront than any other San Diego district.  It's a great spot for foodies.  This hotel is perfectly located, very clean and quiet.  I did not hear one noise, even as the hotel was full and the Gas Lamp Quarter loud over the holidays.  The breakfast is not continental but is ample, varied and offers some healthful options.  Housekeepers are quick, friendly and efficient.  I will certainly stay here again.

02/01/14 | Link | Rating: 5.0
38. A B.
I stayed last week overnight.  The price was really great and the location is even better.  Easy walking distance all over gaslamp area.  Very near the waterfront.  Room was very clean and roomy.  Bar Vie downstairs had good food and service.  All service in the hotel is super friendly.  My stay exceeded my expectations and I would totally stay again.

12/12/13 | Link | Rating: 5.0
39. Sara C.
Residence Inn is in the middle of the pack from all of the Marriot's family chain of hotels, but I have been thoroughly impressed with this particular Residence Inn.  

Bright, clean and friendly staff, this Residence Inn is close to everything and everywhere.  The hotel room itself is very nicely decorated and well-equipped.  It's fairly quiet and peaceful.  Not only does the kitchenette has your typical plates and silverware, it also has bigger bowls for food preparation and also pots and pans.

The complimentary breakfast is delicious and has a wide selection.  Oatmeal, cereal, waffles, yogurt and hot items like eggs, ham, potatoes.  Of course, juices and coffee.

Hotel is very family friendly as well, it's got a pool but I didn't get a chance to check it out.

Gaslamp District has many unique shops and boutiques and is within walking distance to the waterfront.  

I would recommend this hotel to anyone who is looking to stay in downtown San Diego.

16/01/11 | Link | Rating: 5.0
40. Adhi T.
Affordable luxury in downtown San Diego. Stayed here for $119 per night over thanksgiving weekend with valet parking included ($35 value) using my AAA membership. Got a king size studio room on the top 14th floor overlooking the city.

Main ammenities include full size fridge, dishwasher, kitchen utensils, microwave, coffeemaker, flatscreen, sofa with pull-out bed, and free wired and wifi internet.

Hotel was built from the ground up in 2009 and is the newest Marriott in downtown San Diego area. Right in the middle of Gaslamp District restaurants (the better part of town) and is 30 min walk away from Seaport Village. Valet parking service is fabulous. Call ahead and your car is waiting for you at the door. Worth the $119 rate since you can go in n out numerous times a day without breaking a sweat.

Breakfast gets most crowded within 30 mins before closing and during weekends. Waffle maker is great. Sausage patties and ham are so so. Eggs are scrambled typical of budget business hotels such as Residence Inns and Holiday Inns.

Overall a great value at $119 base rate for such a new hotel and prime location.

28/11/11 | Link | Rating: 4.0
41. Tina H.
It's a family friendly hotel. Breakfast buffet and full kitchen were great features to have. The only down side was that the pots were oversize for the stove. Don't try to make a three course meal. It's not possible. Decor was not as flashy as some others, but the friendly and efficient staff made up for it. Easy and safe access to nearby cheaper parking lot. Close to the convention center!

07/08/13 | Link | Rating: 4.0
42. An T.
Had a great experience staying here.

We were able to check in early and had no issues what so ever.
The complementary breakfast buffet was great!  I am not expecting restaurant quality breakfast so it was great for what was expected.

The housekeeping was great as well always cleaned very throughly.

The "business center" was useful to log on to a computer do some quick searches and print out the results right there.

My only complaint would be the $35 valet parking a night. They were always prompt in getting the car when we called down. I only had one issue when I just needed to run up to the room and grab something and they decided to repark my car but none of the valets seemed to know where my car was when I came back...

01/09/11 | Link | Rating: 4.0
43. Ann W.
Beautiful room.  Requested to be away from elevator and they put us at the end of the hall in a corner.  Only one room next to us.  The doors can be heavy and slam every time they are shut.  Mentioned on submitting reservation it was our anniversary.  We happened to call for maint. To fix tv control.  They showed up in 5 minutes.  Ran into tech the next morning and he acknowledged our anniversary.  Then on our anniversary we received a hand written note note from the front desk that we had complimentary wine and dessert at the bar.  We stopped for a cocktail on our way out to dinner, and confirmed that the bar had it in the computer.  We stopped back in later that night and had a chocolate lava cake, cheesecake and two glasses of wine.  The rooms have a full kitchen, minus oven.  Complementary breakfast.  Suggest going down and making a tray.  Bring it back to the room and put it in the refer until you are ready to eat. Microwave and take your sweet time. Would stay here again.  Parking is as pricey as Union Square S.F.

26/09/14 | Link | Rating: 4.0
44. Mychael P.
What a fantastic new hotel this is located in the heart of all that beautiful San Diego has to offer. The staff is courteous, knowledgeable, friendly and highly efficient. Special recognition to the following at front desk: Kathy, Severo and Nicki along with  Valet. The breakfast which is included was satisfying with hot and cold options.
Close to everything I either walked or took public transportation which helps to offset my carbon footprint ( very important when I choose a hotel)
Clean,spacious rooms and QUIET
I will return. Keep up the great work and much success to you.

11/09/12 | Link | Rating: 5.0
45. Preston A.
My top choice of the three Marriotts in the Gaslamp.  From the moment we walked in the stone, metal and glass lobby, I was impressed.  

Service -- front desk was friendly, helpful and attentive -- not to mention adorable (yes, I had a crush).  The maintenance guy let me use his personal Leatherman's tool to pry a staple out of my sandal.  Housekeeping was friendly.

Rooms -- full kitchens!  Spacious.  Modern.  Sexy.  The only thing I don't understand is that our bathroom had no fan in it.  I can only assume this is so flatulent traveling businessmen's significant others can rest assured they won't be bringing anyone home?  Our view was a little funky.  We basically had to look over a maintenance catwalk and a solid "railing" to our city view.  

Location -- why are you looking at this review if you don't know the Residence Inn has a great location?  It's towards the south end of the Gaslamp, near Petco Park.  A short walk to...ALL of the Gaslamp and its numerous awesome eateries.  

Valet -- friendly, if not a little confused (one of them initially told us we would pay for both days of parking - before and after midnight - for our one night stay; not the case).

Complimentary breakfast -- your usual fare, but better quality than you'd find at a lesser hotel.  They even had a make your own waffle station with all the fixin's!  Parfaits too.  Whaaaat?

Free wi-fi -- apparently this STILL does not go without saying.

02/08/12 | Link | Rating: 4.0
46. Ed C.
Nice hotel. Stay at level 10. Clean, spacious, suite. It feels like a small studio. The interior design layout is horrible. TV is not even at the center along with the bed. It is off right and make it difficult to watch.

Service is good. Free wifi, breakfast.

Parking is expensive. Valet is $38. Recommend parking at meter first if you want to check in. Because once you park either at garage or parking next to the hotel, you pay for certain flat rate parking which is $10 or $15 at certain time.

Just plan ahead when it comes to parking.

28/01/13 | Link | Rating: 4.0
47. D W.
We stayed here thinking it would be more family friendly than the hard rock or omni. Other than having access to the full size fridge, this was wrong. Although we reserved earlier than a co-worker and arrived earlier they still stuck us in a small room in the corner. On a low floor. Co-worker had same class of room, arrived later, and it was much bigger with a view of something other than a building ten feet away. . We asked about upgrade before he even arrived, no. Even if we wanted to pay.  I'm convinced that they pigeon holed us simply because we said we had a child. The bed was even smaller than booked. Wouldn't approve late checkout until day of, called at 8am. Told too late and denied.

They didn't have pack and play in room despite repeated requests leading up to reservation.

Stupidly used their valet. There's money down the drain. Cheaper parking next door.

The blast was decent. It was still close to convention center. But I'll be staying elsewhere next time.

27/07/12 | Link | Rating: 2.0
48. Neelam P.
Great hotel, clean & spacious rooms, comfortable beds.  Perfect location if you want to be close to all the restaurant and bars in the Gaslamp Area.   They also offer a free breakfast in the morning where you can find everything from bagels to granola & yogurt (my fav!) and a waffle maker.

29/06/12 | Link | Rating: 4.0
49. Julia C.
I absolutely love this hotel! The beautiful, super clean and modern rooms come with a little kitchen area with a full size fridge, dishwasher and microwave. Not that you'll be cooking since this great hotel is in a great location in the Gaslamp district. It was great being able to walk around to all the shops and restaurants and not have to drive anywhere. And the nightlife is so much fun down in the Gaslamp district.

And don't forget to take advantage of the full compilmentary breakfast every morning. I camped out by the waffle maker every day we were there :P.

Staff was very helpful and knowledgeable. And the valet guys were really great at suggesting places for us to check out. Always ask the locals where they go!

We will definitely be staying here again when we are in town. Love it!

29/12/11 | Link | Rating: 5.0
50. Scott L.
This is one of the nicest Residence Inns I have been to in a long time.  The location is nice, right in the Gaslamp.   The place looks new and everything seems in terrific condition.  The rooms are very nice and have a small, but well equipped kitchen with a refrigerator, microwave, utensils, and most everything else one would need.  The room was nicely equipped and clean.

While we were there we tried out the lobby bar which is nice and the service is good.  The hotel also has a decent breakfast buffet in the morning with some hot selections, self made waffles, yogurt, pasties, and some fruit.  They seem to do a pretty good job, but one morning the buffet seemed over run with kids who were making a mess and eating most everything.  This isn't really the staff's fault and they did a good job of cleaning up and keeping the buffet stocked.  I feel bad for one that had to clean up a mess on one of the waffle machines.

There are a few things I think is a little much, but given it's location I guess are to be expected.  They charge $35 for overnight valet parking and I wish there was a cheaper, self park option.  The guys do a great job and were always helpful and had the car in front quickly.  

Another great thing about this location is they are dog friendly, but it's $100.  Speaking of dog friendly, if you want a nice dog park to take your dog, check out Nate's Point Dog Park in Balboa Park

I'll gladly stay here again next time I'm in town.

08/01/12 | Link | Rating: 4.0
51. Dana M.
5 stars for friendly, helpful service housekeepers, breakfast staff, front desk, valet. 5 stars for room- modern throughout, decor, clean, quiet  walls/ceiling, kitchen appliances. 5 stars for location-in the middle of Gas Lamp, walk to Convention Center in under 5 min. 5 stars for hotel amenities- nice gym, free breakfast, free wifi, pool. Had a great stay here!

31/05/14 | Link | Rating: 5.0
52. Casey F.
Oh Marriott.. how I'm going to miss you.  Dear old Mom is a manager of a Marriott in AZ so whenever we go anywhere we always stay Marriott since we get a great discount but this unfortunately will be our last cheap stay since Mom moved onto another resort in her area.

So to make the most of our discount for our Anniversary we got a room here at the Marriott and we loved it.  Didn't spend too much time in the room either but the time we did it was very nice, very clean, and modern which I like.  I wanted to take the reading chair home with me put the damn thing wouldn't fit in the Mazda.. I kid I kid..

We parked in the parking garage right next to the hotel and avoided the massively overpriced Valet fee.  We checked in and went straight to Bar Vie to get some drinks and snacks before our big night out.. didn't even put the bags in the room..

We came home really late and the place was super quiet and not a peep to be heard.  We slept soundly.. the bed was super comfortable and the room made us feel at home.  The next morning we took part in the complementary breakfast which is pretty good.  It has a wide selection of breakfast eats which I couldn't really enjoy due to my Whale sized hangover in my head!  OUCH!

If I didn't live in San Diego and was visiting and wanted to stay downtown right in the middle of everything.. this is definitely where I would stay.  Great place!  I'll miss you sweet sweet Marriott!

27/03/13 | Link | Rating: 4.0
53. Debbie C.
Beautiful hotel and rooms.  The guest room feels like you are in a small studio.  Spacious and comfy.  

Amenities are:
--Full kitchen: small stove, small dishwasher, full-size microwave and refrigerator
--Granite counters
--Coffee pot and coffee/tea in the room
--one package of microwave popcorn
--Toaster
--Plastic pitcher in the refrigerator
--Paul Mitchell shampoo and conditioner - no lotion though

The bathroom sink faces the headboard of the bed.  It's a little awkward and not very private at all.  

We had trouble with the TV.  Engineering fixed it while we were out.  

Parking is a ripoff.  Your options are:  Valet overnight only at the hotel is $38 a night.  Across the street, overnight parking is $25 a night.  Garage parking is also about $25 a night.  Just beware for budget planning.

The COMPLIMENTARY breakfast buffet was delicious and well worth it with scrambled eggs, potatoes, muffins, bagels, English muffins, sausage and turkey Canadian bacon and fresh whole fruit.  Of course they have waffles and cereals too.

Would definitely stay here again.

04/01/13 | Link | Rating: 4.0
54. Avner M.
This was our second visit to the hotel.  I can only rate this as a 1 star visit and I will explain why.

First the staff working the front desk during the day seems to be a little more focused or trained then the evening front desk staff.  If not for the manager it would be total chaos.  I wish I could say that this was my opinion but it was not, several people attending the conference we were there for felt the same way.

The rooms I have no complaint with, they are very comfortable and made up for other issues.  The maid staff, the valet/bellman were AWESOME.

THE FREE breakfast, is acceptable as long as you do not have any dietary needs.  If you do there is little to nothing you can eat so don't waste your time and if you can get a cheaper rate and go out for breakfast you will be better off.

The Bar is awesome and the bartenders are both great people if you take the time to get to know them.  The food is good as well if you are hungry, the menu at the bar is accommodating.

As for Valet parking, the price was $10 more this year over last year without justification.  There was nothing done differently to justify a $10 per night higher charge.

Lastly, if you decide to arrive early and stay longer then what may be covered by your conference, you BETTER MAKE sure you FORCE the front desk people to have a clue and be honest with you as to what you are responsible for and NOT.  

We left with receipts for the time we were there for what was charged to our card for incidentals and for our extended stay.  After arriving home and looking at my bank account several days later, I find a charge from the hotel.  I call the hotel and I am told that this charge was for the room for our early arrival which was one night before the conference started.  I stated that if I was supposed to pay for the early arrival, FIRST I should be informed of this at some point during my stay.  SECOND, I should have been given the same discounted rate I paid for the nights I stayed after the conference ended.  I was told that I was given the group rate for the early night which was MORE then my discounted rate.  They DID NOT CARE.  I challenged them on charging my card without my notification or approval and no receipt was ever given for this nor ever received to this date and the attitude received was not their problem.  Even though I am a Marriott Rewards member, they used an excuse of not having my information.  WELL, if there was someone in that facility who really CARED, they could have looked in the computer and found my information as we stayed late which required us to come to the desk at the end of the conference and checkout and then check back in.  It was a lack of care for the customer and no desire to change anything.  

This behavior by the staff to ONE, not take the time to notify me before the charge was made to my card, TWO to not take the time to show they care about the customer by sending me a receipt for the charge, THREE for not caring enough to go back and give me the discount I am entitled to versus the group rate is not only what earned this ONE STAR review, but the conference organizers are now talking to other facilities downtown to see what options are available so we do not have to return to this location.  

As I said earlier, if these issues were mine and mine alone, so be it, the treatment and lack of caring still is not justified on their part, but unfortunately, others who attended who were there last year, expressed some of the same issues and it is time to find another place which may be a little more caring.  If I am going to spend MY MONEY, I expect to be treated with respect and not just brushed off.  The LEAST they could have done was to credit my account for the difference between the group rate and the discount rate that I paid for the extra nights I stayed and they could have taken the time to send a receipt.  They had my email address, its not like they had to splurge for an envelope and stamp.

15/02/13 | Link | Rating: 1.0
55. Samantha D.
Where to begin...
This hotel is in a great location, I cannot stress that enough. Walking distance to a ton of great bars and restaurants, not to mention a its a moments walk from Petco Park.

Its a great looking hotel also. I loved our room, it was a bit on the small side compared to other Residence Inn locations I've stayed at, but I still enjoyed our room very much.

Here we go with the Con's...

Parking is outrageous. $40 a night for valet and that's your hotel's only option? We decided to park next door which is $10 from 3 AM  until 5 PM and then its $10 from 5 PM until 3 AM, so basically $20 a day with no in/out privileges.

The valets at this hotel are so incredibly rude I will not recommend this hotel to anyone, nor stay at this hotel ever again. Upon checking the valets made rude comments about the number of champagne bottles with our luggage, refused to stop "helping" us with unloading our car, and were having loud crude conversations with each other.  When we were leaving they made several rude comments about how much luggage we had, keep in mind that my boyfriend and I were the ones bringing our luggage to our own car.

While the hotel is beautiful, the location is great, and the rest of the staff if friendly, your first and last impressions are horrible. Having a group of what appear to be high school aged clowns fooling around and insulting guests at your front door is a bad idea.

26/10/12 | Link | Rating: 3.0
56. North OC Bathroom Reviews Z.
These bathrooms are a bit of a disappointment. There's nothing wrong with them, exactly. They're clean enough, they have paper towels, but there are a few basic failures in both the lobby and individual room bathrooms.

First, the lobby. Only one bathroom with two stalls, two urinals, and a lot of empty space. Now, I like a spacious bathroom, but that's a luxury. This is a high traffic area, there absolutely needs to be more accommodation and there's no reason the Residence Inn couldn't have provided that. However, the sink is a trough-like structure that slants up, making it nearly impossible to spill water on the floor, which is nice.

Second, the rooms. A hotel room bathroom should be as nice, or even nicer, than the bathroom in your own home. For the most part, the Residence Inn's are, but for one stupid, obviously idiotic error in design. The sink is outside the actual bathroom! This means that, unless you have a room to yourself and can afford the luxury of relieving yourself with the door open, you HAVE to operate the door and light switch without washing your hands! What possible benefit could this set up provide? Who was the idiot that designed these bathrooms? Who was the idiot that, when it came time to approve this decision, didn't immediately slap the first idiot in the face and say, "What the hell is the matter with you?" For shame, Residence Inn. For shame.

24/07/13 | Link | Rating: 3.0
57. Carol K.
Open for only 4 and half months at the time of this writing, this Residence Inn is centrally located to anything that you want to do in San Diego, and especially convenient to all the shops, restaurants and bars in the Gaslamp district.

The rooms are spacious and each one comes with it's own kitchen, sitting area, bedroom and bath. The decor is contemporary and up to date with out being over the top, And the beds have tons of pillows (a must have in my book). High speed internet is free as is the coffee and bottled water in the rooms.

There were a couple of things that I found a bit off. One was that they put the bathroom sink in the bedroom area and used it to act as a dividing wall between the sitting area and the bathroom (see picture) I like my sinks to be in the bathroom. This just felt strange.

And the second, and probably most important issue was the lighting in the room. Florescents everywhere. Not good for applying makeup or just trying to see how everything looks. And the light by the sink is a wall sconce on one side- so half of your face is in a shadow . .again terrible for putting makeup on with. Maybe a guy would have better luck in these rooms!

Here's a tip, ladies.  Turn on all the lights in the room, and then open the amoire as there is a full length mirror on the door.  You can acutally see your face without the shadows and get close enough to this mirror to apply mascara or eye liner.

The service was stellar from the quick check in, to the speedy valet ($32 a night) to the people working in the dining room serving up the complimentary breakfast. I was made to feel like a valued guest.

But maybe they all just felt sorry for me cuz my makeup was all one sided? Nah. That can't be it.  Can it?  

A great choice to stay when in the San Diego area.

09/04/10 | Link | Rating: 4.0
58. Ken M.
Great location, great clean rooms.  Great value!

13/01/14 | Link | Rating: 5.0
59. Amy T.
Great breakfast. Quiet room, very clean. The breakfast staff and maid service were pleasant and helpful.  The front desk check in was good as well.  The pool area is tiny, but this hotel is walking distance from restaurants, the trolley, stadium, etc.  Nice stay.

31/07/14 | Link | Rating: 4.0
60. Michelle P.
Purpose: leisure stay when friends are in town and want to hangout in downtown for the night/morning (stayed 3 times)

Pros:
- Location: walking distance to various bars, clubs (Stingaree), rooftop bars, etc.
- Staff: friendly, professional, and attentive. They were more than happy to provide recommendations on where to go/what to eat.
- Perks: given complimentary bottle of wine for my birthday
- Breakfast: free for everyone
- Cost: pretty competitive (at least from a points perspective)
- Kitchen: this is always convenient to have

Average:
- Parking: standard priced valet service (i think ~$30), but there's also an outdoor lot across the street (i think $15-20/night).
- Rooms: I find them quite small... but they're clean.
- Upgrades: never seem to be available.

Cons:
- Bathroom: bathroom itself contains the toilet & shower... then the sink is located outside in a strange vanity set-like setup. This makes the room seem smaller/crowded.

Overall: I opt for this place because of its competitive cost & great location. So if you just need a bed and shower, this is a good place to stay. If you're looking for more of a lavish experience, you should look elsewhere.

27/10/13 | Link | Rating: 3.0
61. Chris T.
Traveling with a toddler has its challenges, but we were glad to have selected the Residence Inn in the Gaslamp District.  The hotel and our one bedroom suite were well equipped to handle our many toddler and parent needs, as described below.  We also appreciated the friendly service, comfortable room temperature, and complimentary wifi.    

Kitchen.  The full kitchen had two stovetop burners, pots and pans, a toaster, a microwave oven, a full refrigerator, cooking and dining utensils, and a complete set of bowls, plates, mugs, glasses, and even wine glasses (to facilitate relaxation after said toddler was asleep).

Separate Bedroom.  The bedroom had a sliding door to enable our toddler to sleep in a travel bed with enough quiet and dimness so that we didn't all have to go to bed at 8 pm.  The door could also be shut to keep our toddler in a relatively contained play area (the sofa/kitchen/dining area).  

Convenient Location.  The hotel is located conveniently near CVS, Ralph's, and a variety of restaurants and stores, and is a short drive away from the San Diego Zoo.
 
Free Breakfast.  Complimentary hot breakfast and coffee is served daily between 7 - 9 am.

There are several drawbacks to note.  On one occasion we had specifically requested housekeeping service during our morning stroll, but the hotel did not follow through.  This was a minor inconvenience, but under other circumstances, the oversight could be grounds for a one star reduction.  In addition, the hotel itself only offers valet parking, not self-parking, at a hefty $38/day -- but there are several neighboring lots where you can park for much less.  Lastly, we were fortunate to get early check-in at noon (rather than 4 pm), which was crucial for our toddler's nap time, but early checkin was not guaranteed and I only found out that we could check-in early the day we arrived at the hotel.  This is not great if your child is finicky about nap time.

31/12/12 | Link | Rating: 4.0
62. Luke S.
Okay I had to get a room cuz I lost the car an this was the cheapest and seemed like the best place to get a room. The hotel had a nice ambiance and decor to it . The rooms were kinda crammy tho an the bfast was pretty much just pastries in a bag.  It was okay.  Idk I guess I could say this place did save us because the moment we got out and walked down the block.  Aaaaargh there that crazy car was

29/04/13 | Link | Rating: 3.0
63. Grace T.
I have stayed at several Residence Inn's and the customer service and friendliness of the staff here was exceptional. I was there for 5 days for work and pleasure and each morning and evening I was greeted by the friendly valet and front desk staff. Their smiles and small talk seemed very genuine. :)

The rooms were comfortable and the location was great as well! I brought my dog with me and we were able to easily walk out to nice grassy areas. It is a very walkable area--which I loved!

The only negative during the stay was an annoying car alarm that went off from 2am-4am on one night. But it was not their fault. And yes, parking is expensive! But it's to be expected in any downtown area.

I would definitely stay here again!

06/02/14 | Link | Rating: 5.0
64. Tami B.
I travel a lot for business as I'm Platinum with Starwood and Diamond with Hilton and this hotel reminds me why I don't stay with Marriott.  The location is excellent, however, that is the only thing that was.  I had to wait until after 6:00 PM to check-in as they provided a late checkout to the guest that was there previously.  As my reservation was last minute, I was paying $250/night and asked for a 1:00 PM checkout as I had a business meeting in the morning and wanted to come back to the room, pack and cleanup before heading out.  They could keep me waiting until 6:00 PM due to a late checkout (much later than 1:00) but could not accommodate a simple 1:00 PM checkout.  In addition, neither tv worked in the room.  They sent someone up to fix the problem and an hour later they were not working again.  Room service did not get the order correct and the story goes on.  I had no issue with the rate as it was last minute and my fault, the valet was expensive ($40) but normal for a downtown location and the location was great BUT with so many choices in the area why would ANYONE stay here?  They have no clue what customer service is and the entire property is in bad need of renovation.  The one shining star was the valet service, which actually does not work for the hotel but is contracted.  They were very polite and very helpful.

03/10/14 | Link | Rating: 2.0
65. Sara Y.
Absolutely love this hotel! Stayed here for the boyfriend's birthday weekend and it was a pleasant experience. The kitchen was perfect, it had everything we needed, including a full size fridge which was nice. The room was spacious with the perfect view of gaslamp. The location was beyond perfect within walking distance to all the restaurants, bars, shops, and a CVS conveniently two blocks away. The free breakfast was also a nice touch with the usual eggs, potatoes, oatmeal, fruit, yogurt, cereal, and a waffle maker. The gym was tiny but had everything you needed like weights and treadmills. The pool was TINY and was disappointed at the lack of a jacuzzi. Parking was ridiculously expensive - $38/night but what hotel in San Diego isn't. Definitely would be back here next time we come back to San Diego!

27/12/13 | Link | Rating: 4.0
66. Maria P.
This is a nice hotel for Marriott points users and the general public.

We got a suite for 9 girls (crammed into a room with one double bed and a sofa bed ha ha.  It was clean and the suite was in good shape with what appeared to be recent renovations or at least up to date fixtures etc.

The valet staff was really friendly.  They let us keep a separate valet ticket since we didn't want to tack onto our friend's room charge.  $ 39 split amongst for isn't bad at all.  Much easier than leaving it overnight in one of the lots and not being sure.

I didn't interact with the front desk but my friend mentioned they were a bit annoying about the points and her balance.  I guess she didn't have enough points for the suite which was fine as she was willing and able to pay for the difference but they kept stressing it to her like she didn't understand.  

The maids were nice and brought up plenty of towels and blankets when we asked.  At first we weren't provided with sheets or blankets for the sofa bed.  That sofa bed was a step above IKEA but the bed looked lush and inviting.

My poor friend slept on the floor so I guess that isn't too bad when you're drunk and it's 4 am...

The kitchenette was only used for mixing drinks but for those who want to bring food back or even cook it, it is nice.

We were able to leave our bags once we checked out to go get breakfast across the street.

I would be back if I needed a downtown hotel option.  Great walking distance to bars, restaurants, and local attractions.

11/03/13 | Link | Rating: 3.0
67. Jessica F.
My husband and I stay in a lot of Residence Inns because they are affordable and I have to say that of all the Residence Inns we've stayed at, this one is the best. The location is unbeatable. Literally right in the middle of all the restaurants, bars, a block or two from the stadium. It's great. The customer service we received was really spectacular. The room was clean and fresh looking with updated decor. It was a tiny bit noisy (like, you can hear the shower running in the room next door), but nothing at all like other Residence Inns we've stayed in.

Overall, my husband and I will definitely stay here again if we're back in the area. It was great.

30/06/14 | Link | Rating: 4.0
68. D J.
nice hotel in the heart of the gaslamp district very convenient to all the bars and clubs free breakfast in the am its a all suite hotel that's a another good thing about and it also has a small gym and a pool not bad at all.

02/09/14 | Link | Rating: 4.0
69. David K.
While I have stayed at many Marriott properties and have liked them, this one was a disappointment.  The property was clean, the staff was nice, but the room was uncomfortable.  

My wife and I were given a one bedroom unit which was very nice - but for two problems.  The couch and bed were both uncomfortable. The bed was too hard and the couch too soft.

The seat cushions on the couch were extremely soft and you sank into them. At the same time the back of the couch was very hard and had a weird shape to it that made sitting on it very uncomfortable. The back of the couch caught me right in the small of the back and did not offer any real support.

The matress on the bed was really firm. It was almost like sleeping directly on the floor. I could not get comfortable and woke up stiff each morning.

While it is true we didn't spend a lot of time in the room, we were out exploring San Diego, when we did get back to the room there was no real way to relax and get comfortable. Which is kind of what you're looking for in a hotel room after spending a day out and about.

This won't turn me off of Marriott properties altogether. But we will definately stay at another hotel when we venture back to San Diego.

18/12/13 | Link | Rating: 3.0
70. T H.
I liked this place. Easy to get to, reasonable  price for the night, free hot breakfast in the morning. You can tell that they value customer service when they refunded me some money because the check out took too long. Only four stars because they charge an additional $14 a night for parking in their lot. Otherwise a great stay and comfortable rooms.

23/06/14 | Link | Rating: 4.0
71. Dani W.
I was very happy with the Residence Inn given what I paid for it.  The room was very clean, the staff were all super friendly and helpful, and the location was perfect - walking distance to the convention center, grocery stores, and great dining all over the place.  The complimentary breakfast was better than what you will get at most hotels which offer one - buffet style, but generally better quality food and more options.  There were three (minor, but annoying) fails: First, there is no excuse for a hotel that caters to business travelers not having accessible power outlets on both sides of the bed.  Having them on neither is completely unacceptable.  I should not have to move furniture to plug in my laptop or my cell phone!  Second, my suite did not have a workspace, i.e., there was no desk.  A queen sized bed, couch (which I believe had a fold-out in it), and a kitchenette with a small table.  The room was smaller than what I generally expect from a Residence Inn, but that was not a problem, mostly I just wanted a dedicated work area.  Finally - and this one drives me nuts at hotels and restaurants - the hot water provided for tea at breakfast was kept in a large metal dispenser that was clearly used for coffee, causing my tea to taste like ass.  This is such a basic thing, I can't believe people still get it wrong: have a dedicated dispenser just for water.  Tea drinkers don't want their tea to be imbued with coffee flavor.  It makes tea taste like an ashtray!

At any rate, I would recommend this place, and I would definitely stay here again if the price was the same.

17/04/14 | Link | Rating: 4.0
72. Warren C.
I was forced to stay here because my rewards certificate was only good for a Level 5 hotel, and the full service Marriott was a Level 6. Bah.

Anyways, still good service when you walk in. Separate check-in line for Elite members, don't see that too often anymore. Greetings from the doorman every entrance and exit as well.

The inside layout of the hallways and stuff reminds me a lot of The Cosmopolitan in Las Vegas. Free wifi here, free breakfast between 7 AM to 10 AM, and very clean rooms. There's a pool on the rooftop but I didn't venture out there.

Parking is $38 valet only, but there's a $10 self-parking garage right next to it, or if they raised the price on that, head over to the K and 6th Parkade. No multiple ins and outs at those third party garages.

The Broken Yolk Cafe is across the street, so I'd recommend that for brunch. Donovan's is around the corner, so I'd recommend that for dinner.

01/01/13 | Link | Rating: 4.0
73. Mary F.
This Marriott is located in the heart of the gaslamp district. Super close to the ballpark. Breakfast was free and had a nice selection of food. Room was huge. The exercise room had a few treadmills/ellipticals and some free weights. It overlooked the street so it had a really nice view. There is also a outdoor pool. Highly recommend!

30/05/14 | Link | Rating: 4.0
74. Hugh H.
So, stayed here one night so we could visit some friends in the area. This place is perfectly located in the Gaslamp area.

With that being said, that's also the problem with this place. Since it's in the area, parking is tough and expensive. For parking, you're better off parking next door to the hotel underground because it's only $21 (overnight and day rate until 12PM I think) versus $38 at the hotel. There's an open lot across the street, but this cost $27. So, to be safe, it's better to use the underground lot though there are a limited number of spaces available.

Also, it's very loud depending where your room is. You can hear people outside screaming and shouting. This didn't really bother us, but it is noticeable. It just depends on your tolerance.

The room was clean and very nice. I have no complaints with that at all. The bed was huge and the rooms were amazing.

The service was equally friendly from the valet attendant to the front desk staff. The woman at the front desk was cheerful and talkative. She even gave us a couple suggestions of places to go in the area.

There is complimentary breakfast for all guests. If you're on a budget or on a time crunch, try this place out. They have eggs, pancakes, waffles (make it yourself), fruit, hash browns, sausage, bagels, etc. I personally did not like the food here at all as everything just tasted bland. I think the bagel was the best part of the meal. I was very disappointed after the staff said this breakfast was really good. If you have time, go find a breakfast place in the area or even a McDonald's, Starbucks, or Jack In The Box. You're better off getting food from a fast food place than from here. The quality is not good at all. Hence, this is why I'm deducting a star from the rating.

If I'm in the area again, I would stay here as I'm here for the room itself and not for the food.

24/12/12 | Link | Rating: 4.0
75. Todd P.
This room is nice. A/C on I don't think I wanna leave the room.
I don't see how I could give Residence Inn anything but 5 star review. The rooms are very nice. Although, not all layed out the same, they seem to have the same amenities; full size refrigerator, microwave, cook top and sink. If you want to cook your own or just heat up something you brought back you're set to go. They also offer a service to shop for groceries for you in case you do feel like cooking. However, if it's breakfast you want, don't bother cooking  Get your free breakfast from 7:00am - 10:00am. It's free and it's great. I was expecting the typical continental (croissant roll and juice) breakfast but was ready to strip and run down the street naked, screaming, "they have biscuits and gravy, they have biscuits and gravy!" Yeah, I went back for seconds. 3 kinds of coffee, potatoes, juices, oatmeal, English muffins etc...

Rooms are set up with modern TVs a stylish couch/hide-a-bed coffee table and other great stuff that make you wanna run through the halls screaming like a lunatic. I did. I mean I wanted to. I mean I did want to. OK I did... want to. I did. No I didn't, but I wanted to. I did.
Want to. And you will too. Or want to. Or do.

The cost? Who cares? You're screaming and running through the halls naked with no money.
It's priced favorably. FOR A NAKED PERSON!!!

26/09/13 | Link | Rating: 5.0
76. Daniel M.
Extremely Disappointing - Lots Wrong, Then They Let Me Leave Rather Than Try to Satisfy Me

I'm a Marriott Gold Elite member.  I booked this place for 3 nights at $220-ish/night.  Kind of high, but oh well.  Was in town for the NCAA tournament games.  Was hardly going to be in the room due the day long games 2 days, the other days hanging in the gaslamp watching the games with group of friends.

Entering the room, many disappointments- funny smell, dark room, terrible view, several lights/bulbs not working- ALL bulbs are fluorescent, I get it that they're fluorescent they're different, but not one light in the room was a regular bulb, and the light  effect of all these bulbs combined with the dark areas due to no  lights made the room very poorly lit whether all/most on for bright, or just one or two for mood/task lighting.   Between the smell, the lighting, very small sink top area and mediocre shower water pressure ... all equated to not too great a room/stay experience.  

Also, they called this room a suite, the picture of this class of room on their website showed a nice suite with a separate bedroom with a door that close off from the rest of the unit.  This was nothing like this, it WAS NOT a suite by my definition.  The fold out sofabed was just across from the foot of the bed, NOT in a separate space. So I felt misled.  They are selling rooms they are calling suites that are NOT suites and charging a higher price for that.

A friend was staying down the street at the Omni, had an extra room open for the last 2 nights of my stay at a GREAT savings, $90/night less.  I went to the front desk three times - upon checking in, early the next morning, and once later in the morning to explain my lower/other option at the Omni- which by the way I would learn is a SPECTACULAR hotel, much nicer than this Residence Inn- and asked if they could, not meet the price, but do something to lower my rate- could they do ANYTHING at all, maybe meet me halfway-ish reduce my rate by say $40-$45/night, and if they wouldn't, I couldn't justify the higher price.  If they could, I would stay.  

all 3 times, they declined.  They were polite but firm, gave reasons about "the system" wouldn;t allow them to lower the price.  But 2 things really irked me ...

1) They proceeded to tell me how great their hotel was (it's  not), comparing their "great" hotel while kind of running down the Omni. They kept pointing out things there that were literally of no value to me- kitchen, they were a suite (my room wasn't), etc.

2)  I asked all 3 times when declined on even considering doing anything about my rate to speak to a manager.  On all 3 occasions, I was told there was no manager onsite.  So at 5:15 when I checked in, at 8:15 in the next morning, and then as I checked out at 9:45-ish, there was never a manager onsite.  The first 2 times, I told them, very nicely, that if I didn't get a lower rate for the final 2 nights of my stay, I was going to have to check out.  How is there not a manager onsite at ANY of these times.

They let me leave.

I WONT ever be staying here again, and will be sure to let my many friends and colleagues that are Marriott Rewards members to avoid this property.

By the way, I got a spectacular room at the Omni, much nicer than I had at the Res Inn.  Corner room, very bright and large, windows on 2 sides,  1 side looking right down on Petco Park- which I LOVED, and the other looking at the beautiful SD skyline.  

I was looking at nothing at the Res Inn, the room was interior facing and very dark and kind of depressing comparatively speaking.  Also, WAY better amenities and tremendously friendly experience at the Omni.  The only really friendly Res Inn employees were the valet parking guys when I checked in and out.  They were awesome, they guy that received me when I pulled the car remembered my name the 2 other times we saw each other.  Maybe they should be working the front desk, they seemed brighter, nicer and better at their jobs.

It was a bummer to miss out on the Marriott points for those 2 nights, but hey, now I have some Omni points and will start to look Omnis when I travel, especially on my own dime.  ,

04/04/14 | Link | Rating: 1.0
77. Yvonne E.
Right in the middle of the Gaslamp district.  Walking distance to everything.  Friendly staff, good breakfast, good gym. Clean.

28/09/14 | Link | Rating: 4.0
78. Steve F.
One of the nice things about Comic-Con are the various parties that are being held; some for the general public, and some that are invite only.  The TVLine.com meetup held by EIC (and scoopmaster) Michael Ausiello was in the latter category, and I was lucky enough to attend at the Mezzanine portion of the Residence Inn.

The Mezzanine area is actually quite nice; the balcony overlooks the ground floor, so you can see who's coming and going.  I gather that this area is meant for group meetings on a regular basis; there's a kitchen and side bar here, which the friendly staff kept filled with various light munchies (veggies, cheese, crackers, and chips and guacamole).  

Overall, a pretty good night, and hey, I got to meet Michael Ausiello AND Community's Yvette Nicole Brown (Retta from Parks and Rec was also around, but I don't watch that show)!  Not a bad night!

26/07/13 | Link | Rating: 4.0
79. Mandy M.
Awesome location and super friendly staff. Bed was comfy, although the TV they have mounted to the wall is a bit tiny. Breakfast was alright, you can make your own waffles and pancakes or just enjoy potatoes/eggs/yogurts/cereal/parfait and stuff. Valet was kind and very quick, although it was $32 or $38, but you could use your car multiple times a day, not sure if other valets did that. Nice view from our 8th floor room. I also really enjoyed the fact that there was so many utensils and your own dishwasher/stove.

01/01/14 | Link | Rating: 4.0
80. Gail R.
Came to San Diego to attend an event at the Civic Theater and wanted to be close enough to walk. This hotel was very reasonably priced and in walking distance. The rooms were good sized and comfortable though a little over furnished. Free breakfast and free wifi are a true perk. The only reason I gave it 4 stars instead of 5 was the $40.00 a day valet. That's absolutely insane and sorry Marriott but a rip off. I will stay again but seek out ternate parking.

09/11/14 | Link | Rating: 4.0
81. Ken E.
Decent hotel and location. Do not tip front desk attendant tho...you'll get nothing in return!! We heard about how if you tip the front desk people they'll "hook you up" with things throughout your stay. We stayed over Thanksgiving and felt bad for the girl (Caucasian, a little more heavy set, long blondish hair) who had to work that day so we gave her $100! We felt bad and also hoped she could make our stay a little more enjoyable. No such luck. Wasted money...still had parking charges, had to pay for room service once and no other "amenities" she could have done for us.  She did write us a personal letter and slid it under the door which was nice but that was about it. Could have been a "Win/ win" situation but oh well...live and learn.

04/12/14 | Link | Rating: 3.0
82. Aimee R.
Great location! Close enough to the main street of the Gaslamp but far enough from all the craziness!

My husband and I loved the fact that all we had to do was walk one block over and we were accessible to where all the partying happens but had a quiet retreat to come back to. The street the hotel is located on was well lit and never congested with tons of people. The hotel is nice and clean. The rooms are also very clean. We like having extra space in our room and it's always a plus to have a kitchen.

We also found it very convenient that Broken Yolk a breakfast/diner type restaurant is right across the street. On the days we opted out of the free breakfast we would walk right over.

We will definitely choose this hotel the next time we visit the area.

23/08/13 | Link | Rating: 5.0
83. Alisa M.
Last year for my all class reunion I stayed at the OMNI which was great.  This year Residence Inn offered a deal and it was fantastic!!!!  Very impressed with the standard rooms at this place.  Full size fridge, yes please.  Residence Inn is set up just like a cute studio should be.  Some of my friends were claiming that they were moving in permanently.  Nicely decorated with comfortable beds.  You even have your own ice maker. Free breakfast buffet in the morning.   My only peeve is the same one I have for all the hotels downtown....parking=rip off.

If my schoolmates keep putting on the reunions I will keep staying at Residence Inn.  Really would be a great place to have a staycation..

29/07/13 | Link | Rating: 5.0
84. Lou C. H.
Great location.   Loved being in the Gaslamp district and near Petco Park.  The rooms are kinda small, unfortunately  Didn't get usual King sized bed per my Marriott elite status.  Service was quite tentative.  Per elite status, we asked if we could have late checkout.  The rep smiled, and said sure, but you have to check back in the morning.  Well, does that mean no?  She said, Of course not.

Uh, yes, it did.  We call in the morning.  Oh no, no late check outs at all.

Late checkout was only an "hour," but still, get your act together, keep your story straight.  So much for being elite -- they still yank your chain.

Breakfast was OK.   It's nice to fuel up on coffee, but the food is nothing to write home about.  Buffet of mediocrity.   Fruit was unripe.  Those powdery scrambled eggs.   You know the drill.  The delicious free chips we were offered as Elite members, we never had time to go sit and order.

27/08/13 | Link | Rating: 4.0
85. Jeannette M.
Dog friendly hotel-well mostly! We booked this hotel because he were traveling with our pup and wanted to stay in the trendy Gas lamp District! There is a $100/visit pet fee which is no refundable. Upon checkin we received a little gift pack for Baxter including milk bones, doggie waste bags, a magnet and a note stating they were happy we brought our whole family!
We arrived around 2:30pm and they were able to get us in to a room even though checkin isn't until 4p. Our room was perfect! Full kitchen, bathroom was not right up against the bedroom and we had two flat screen TVs!
Hotel is really nice and offers free wifi and free breakfast, but your pooch is not welcome in the balcony breakfast area . We took breakfast to our room, but would have preferred to have him dine with us as we were willing to keep him in the back of the room away from the food and other guests.
The hotel has a nice bar/restaurant, but again Baxter wasn't welcome inside or on the patio. Luckily the front desk sent someone into the restaurant to have a server take our order (there are couches and chairs in the lobby that you are welcome to sit with your pet).
It is wonderful that they have on site parking, but valet is $40/night and you can park 2 blocks away at 6th and k parkade for $1 an hour or a $15/day fee. This is a no brainer. We parked two nights in this garage and it was safe and much cheaper than the hotel valet.
Also, I will say this hotel was located in a very walkable distance to Petco Park and various bars/restaurants. We are a big fan of this hotel and would stay again, but hope they considers making this a true pet friendly hotel!

06/06/14 | Link | Rating: 4.0
86. Blair C.
I stay at a lot of Marriotts and I have to say this is one was a pleasure to stay at. Residence Inns are always the best places to stay, but this location in particular stands above the rest for its prime location! You are in walking distance from the ball park as well as all the best bars and restaurants downtown has to offer. We went out at night and it was such a pleasure to be close enough to walk! The rooms are also very clean and new looking so they must be taken care of very well. My only complaint or issue would be that my husband was reading a book downstairs quietly in a seating area out of the way of other people and some woman who worked there rudely said he had to leave as that seating area was apart of the restaurant. She made him feel uncomfortable and unwelcome and didn't offer him another place to read quietly, just made it seem she wanted him gone. Despite the fact that it was inside the hotel, he was a guest and she knew that, no one was sitting in the seating area at 10 o'clock at night and he was just sitting quietly not bothering anyone. Other than that lady the rest of staff at the hotel were amazing. Especially the overnight desk agent. He was very kind, welcoming with a great personality!

25/01/15 | Link | Rating: 4.0
87. Bosun O.
The customer service here is ridiculously amazing!! I'm very confused as to how people can be that nice 24 hours of the day. Let me explain!

So I got here around 6pm. Checked in. The attendant was soooo nice. She was very sweet and made me feel important lol.
The area is soo beautiful. My gf and I walked around downtown. It has such a beautiful nightlife. We ate and came back. We had to move our car out by 6am. I woke up at 4, I saw the attendants (Reyna and David). It was FOUR IN THE MORNING!!! They were still sooo pleasant. One of the attendants helped me park in a hard to park spot. He didn't have to do that, you kno?

Customer service is a very hard job do its amazing when you see people who go above and beyond in that department.

Thanks guys!!! Hope to be back!

31/05/14 | Link | Rating: 5.0
88. Mark E.
First off, I want to say that I'm rating this with respect to other Marriott properties.  I would likely give it 4 stars compared to all other hotels.  It just falls short of what I've come to expect.

The good:  Great locaiton downtown. One of the better breakfast selections of all Residence Inn's. Friendly staff.

The bad:  FOX news spewing from the TV every morning during breakfast (come on...pick ANY other news source and I wouldn't have even brought this up).  $40/night rip-off parking (hint, find a u-park garage for $1/hr, $15/day).  Rooms smaller than other Res Inn.  No desk.  No wired internet in rooms.  No free evening reception (but they do have a small bar/restaurant).  No night-stand outlets available for charging phones, etc.   Illogical furnishing arrangement (at least in my room).  Only enough pots to boil about 2 eggs (i.e. one small one).  The worst pillows I think I've ever had at any place with the Marriott name stampped on it.

Definitely do you homework before you stay here.  If you're used to Residence Inn's, this one may be a dissapointment!

15/09/14 | Link | Rating: 3.0
89. Mark R.
Very nice hotel in a perfect location.  Was promised a king but got a queen.   Was promised a suite got the smaller room version.  Front desk staff at check-in was not very accommodating and borderline rude to my wife.  The hotel was not fully committed (check in was Sunday).  There was a Emergency/fire drill during our stay.  Staff was very confused and disorganized.  Had it been a real emergency - yikes!  Awesome breakfast perfect for the kids.  As a Marriott member for years, We stay at Residence Inns whenever we can.   Compelled to Yelp due to the front desk disappointment and scary fire drill experience.  This time two stars is the best i can do.

16/02/15 | Link | Rating: 2.0
90. Valerie O.
Great place! The location is awesome, we spent the first night across the street at Moonshine Flats and just walked home. We walked to dinner every night, too. All of the staff were very friendly. I had never used my sister's Friends and Family employee discount and figured there was a good chance that it might be a hassle simply because it is a discount but they received and filed her fax and it went very smoothly. They were very knowledgable about the area, also.
We had a small issue with the barn-door style bathroom door that was off the track when we arrived but the maintenance guy came within 5 minutes of the call, was very professional and friendly, and fixed the door quickly. I enjoyed the free breakfast especially because my friend was not interested in waking up and going out for breakfast. Finally, I loved the noon check out time. I mean come on, who wants to get up and out by 10am on vacation?!? Oh, and every time we texted the valet for the car it was at the door by the time we made it downstairs.

08/02/15 | Link | Rating: 5.0
91. Erica E.
This location is right downtown in the Gaslamp District. Here's the rundown:

-Great nightly rate for the proximity to downtown and amenities
-Comfy room with plenty of pillows
-Mini kitchen with fridge, sink and microwave
-Great shower with good water pressure
-Full comp breakfast, including warm eggs, meats and pastries. Full assortment of fruit, cereal and yogurt.
-Walking distance to the MLK trail which you can run/walk to the waterfront on
-Walking distance to all often great nightlife in the Gaslamp.
-Awesome valet service 24/7.

The cost of the valet was $38 and you can get full in/out privileges. I think in the surrounding areas overnight parking is $20, but no in/out.

Overall, our experience was great and I would stay here again in a heartbeat!

08/12/13 | Link | Rating: 5.0
92. Tim L.
Just stayed here for a week with the wife........ Average, just average.

Mandatory valet parking at $40 per night

Crappy view from the room.

Hair dryer for the wife was really bad and barely worked

Free breakfast was always packed never any room to sit down or barely room to squeeze in to get some coffee.

The sink for the bathroom to wash up was actually in the room and really placed wierd.

You could not see the tv from the couch.

No plugs on the nite stands to plug in ur phone or portable device

Right in the heart of the gas lamp which was really nice.

09/07/14 | Link | Rating: 2.0
93. Lena B.
This is my second stay here in about a year. The first visit was great and we were impressed, however, this time around has been different. Our room is located next to a linen closet, which is noisy when trying to sleep in.  Our room's ice maker is broken and there aren't ice machine in the hotel. The room was not stocked with any shampoo.
The only thing receiving a good rating is the staff! Very pleasant and helpful.
Just disappointed because I expected a similar experience to our last stay here!

04/08/14 | Link | Rating: 3.0
94. Ardy G.
Just stayed here for a night with my wife, before moving to Merriott Marqui San Diego.

Very average!

Mandatory valet parking!

You could not see the tv from the couch, channel 4 (NBC) froze on Emmy Night and could not watch.

No plugs on the nite stands to plug in ur phone or portable devices. No plug near the working table either. These days we all need at least 2-3 plugs per person on a business trip!

Right in the heart of the gas lamp which was really nice.

25/08/14 | Link | Rating: 2.0
95. Erika Z.
We stay at this hotel every year when we visit the Gaslamp District. The service is wonderful, rooms are clean, affordable and the location is perfect. We have stayed at several hotels in this area but this is by far our favorite.

09/02/15 | Link | Rating: 5.0
96. Kendra K.
Great experience! Started to panic when I discovered I packed everything but my toothbrush!!! Went to front desk and asked where to go buy one. She opened a little drawer and pulled out a toothbrush for me! I have never been so thankful to see one!! Thank you!!!! You started my day off right and am so thankful. The little things!!

28/03/15 | Link | Rating: 5.0
97. Maisha R.
The Residence Inn in downtown San Diego is located steps away from restaurants, bars, a number of other hotels and the convention center.  It's also in close proximity to seaport village, trolley stops, the USS Maritime and PETCO Park.

In addition to the great location, the hotel is clean, with well-appointed mini suites complete with a kitchenette, pull-out sofa bed and separate area for the sink across from the bed outside of the bathroom where the toilet and tub are located.

The complimentary breakfast was delicious! They had such a variety of hot and cold foods such as eggs Benedict, Canadian bacon, sausage biscuits, potatoes and potato pancakes, eggs, make your own waffles with a toppings station - chocolate chips and fruit and whipped cream, fresh fruit, yogurt and parfaits, pastries, bagels, cereals, juices, sodas and coffee. The hot items changed daily. The seating area was just upstairs from the lobby and it was spacious and clean.

The lobby had a couple of fireplaces, comfy chairs and a large working station complete with outlets for computers. The hotel staff was very welcoming and so courteous during our stay, wishing us a great day when we left in the morning and a good evening when we returned.

Valet is $40 per night with unlimited ins and outs. There is a cheaper garage next door that makes sense to use if you're planning to park your car for a few days as they charge each time you leave and return.

I would definitely stay here again.

12/06/14 | Link | Rating: 4.0
98. Cynthia W.
This is by far the most comfortable and affordable hotel I've stayed in...granted it's not the Four Season or Ritz Carlton but with the location it resides, you will barely stay in the room!  It's is centrally located by 5th Street/Gaslamp District/Petco Park!  

The best part about the room is the fully functional kitchen in your room!  Stove top, microwave, dishwasher, and full size refrigerator.  If we were staying longer than a three day weekend, I would have taken advantage of the mini-kitchen.  And if you are worried about where to get grocery, there is a Spourts within walking distance along with a CVS.  

This is definitely somewhere I would stay next time I am in town, and probably pretty ideal for a group of 4 max.  A girls weekend trip!  They also provide complimentary breakfast but keep in mind there's no meat, just eggs and potatoes =(

Well worth the stay if you are looking for comfort...and reasonable prices =)

02/07/14 | Link | Rating: 5.0
99. Bob L.
Room is clean.  From the host/hostess/concierge to the valet, my experience so far has been very pleasant.  Hotel is centrally located in the Gaslamp.  Lots of restaurants and bars within walking distance to wet anyone's tastes or likes.  Rooms are smaller than your standard residence inns but when you're traveling solo a large space is wasted.  Parking is ridiculously priced but has to be absorbed due to the limited parking in the Gaslamp district.

I normally stay in the Mission Valley residence inn but chose this location for its proximity to various New Years Eve entertainment options.  Going to use this location as a momentum builder to uplift me from a relationship breakup.

28/12/14 | Link | Rating: 4.0
100. Jenny N.
The Residence Inn in the Gaslamp District is a great place to stay if you really want to experience all the bar-hopping scene/crowd. It's smacked right in the middle of all the fun things. 2-3 blocks away from Petco Park and only a few steps away from like a bar.

It's really easy to find. The rooms are standard with a kitchen. Everything is clean. One weird thing that I have to make a comment on was that the sink is OUTSIDE the restroom instead of being inside like a normal bathroom.. not sure if it's just only my room - since I was assigned to a room that is accessable for handicap guests. Other than that, I thought everything is perfectly fine.

Front desk staffs were really nice and checking in and out was easy, and fast.

Comped breakfast from 7 am - 10 am on the 2nd floor. I missed it because I was there for the Hot Chocolate 15k.

Another bad thing about staying in Gaslamp District would be parking. Parking is not free when you stay here, it's 40.00 valet- but you can take your car in and out whenever you want. I've never paid for such an  expensive parking space for my car.. EVER! Not even for Vegas when valet is comped. Haha. But it's okay, I rather pay for the convenience than driving area finding free parking and having to move it in the middle of the night or afraid that someone will break into my car. It's all good.

Valet guys were awesome. They're really nice as well. I left a few items in my car and they were really nice to offer to get it for me and if you don't feel comfortable about them searching around your car, they can also drive it up and have you get the items yourself. Really awesome people.

Definitely will consider staying at Residence Inn again. It would be nice if they lower that valet parking price a bit though. Just a bit.

24/03/15 | Link | Rating: 4.0