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The Keating Hotel By Pininfarina in San Diego, CA

The Keating Hotel By Pininfarina in San Diego, CA

Specialties

The Keating Hotel features 35 custom-designed luxury guest rooms "stanzas", by world renowned Italian design firm, Pininfarina. Each stanza, Italian for loft style guest room, incorporates contemporary design elements juxtaposed amongst historic building details.

History

Established in 2007.

Standing as one of the oldest buildings in San Diego, the Keating is truly a testament to the past. In 1890, Fannie Keating began construction of the building as a tribute to her late husband, George J Keating. Designed by the Reid Brothers, best known as the architects of the Hotel Del Coronado, the Keating building instantly became one of the most prestigious office buildings in San Diego. Complete with the modern conveniences of steam heat and a wire cage elevator, the Keating rivaled buildings in New York and Chicago. Today, the Keating Hotel breathes fresh life into the buildings history, combining the old with the new, the Keating showcases modern Italian design punctuated by the use of classic historic details.

 

Company Info:

Rating: 3.49

Address: 432 F St, San Diego, CA, 92101
  • Mon: 6:30 am - 6:00 am
  • Tue: 6:30 am - 6:00 am
  • Wed: 6:30 am - 6:00 am
  • Thu: 6:30 am - 6:00 am
  • Fri: 6:30 am - 6:00 am
  • Sat: 6:30 am - 6:00 am
  • Sun: 6:30 am - 6:00 am

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Comments (179):

1. elizabeth e.
i really wanted to love this place but i was so disappointed... when i first arrived the valet guy didnt even come over to my car even tho he was just standing there. when i got to the lobby i was checked in quickly and taken up to my room which i really loved from the beginning! i started by making myself an espresso since i was in for a long night, it was so easy to use but i agree with someone else that said the room is really set up for only 1 person cuz there was only enough to make 1 cup. there was only 1 bathrobe and 1 pair of slippers. the room was very modern and clean and set up perfectly. at this point i would have gladly given 5 stars i loved the feel of the hotel its history and the design... but because of the staff i had to remove 3 stars. the guy that checked me in was great but everyone i had to deal with the rest of my stay was not! im big on customer service and when i stay at a hotel like this i expect good customer service the place is small in comparison to other gaslamp hotels so i really expected to be treated well.  i dont think ill be staying here again

28/06/10 | Link | Rating: 2.0
2. Andrew H.
Spectacular experience.  I've stayed at many "design" hotels before, but this was up there with the top. You have to know what you are going for-- the hotel is as much an artistic expression as a place to stay. However, the service was impeccable, the fixtures and accomodations top-notch, and the location perfect.  The Pininfarina heritage oozes cool (especially if you are a car or design buff).  Check out PH-B, the best (and largest) example of the "Stanza" room category.

20/01/09 | Link | Rating: 5.0
3. Sam P.
Great location with a very good vibe and swanky amenities. I really enjoyed staying at this place and didn't think it was pretentious at all.  Very reasonable rate as well.  Really nice and helpful staff at the front desk, as well as Ivan the valet.  Turn down service is really cool, they draw the blinds, turn on some soothing tunes, and bring absolutely delicious pinenut amaretto cookies(in our case) to the  room while we were out enjoying the gaslamp nightlife.  This is definately a couples kind of hotel, atleast our room was, the shower isn't exactly private...or small.  I would definately stay here again.

09/02/10 | Link | Rating: 4.0
4. Heather C.
As a San Diego, North County, resident, I recently had the opportunity to secure a "staycation" room for my sisters 40th birthday.  I researched hotels downtown San Diego & was looking for something different.  I came across the Keating & thought it looked like a very hip place to celebrate a special occasion.  After bouncing the idea off my friends, they all confirmed that the Keating was the place to be: with its location, incredible service, ambience, & attention to detail -not to mention the after hours bar/club-it seemed to be just what I was looking for. Unfortunately, when I tried to book a room I repeatedly received a busy signal, for over an hr.  I was not impressed.  Especially in this economic climate.  I was so not impressed that I sent an email to  Christos Brooks the Reservations Supervisor at The Keating Hotel.  The VERY NEXT DAY he sent me an email with an apology stating that: We, at the The Keating, pride ourselves on our level of Personalized Service and attention to detail, and that he was very disappointed to hear the difficulty I experienced while attempting to make my reservation. Furthermore he was  unsure as to  why I would receive a busy signal, as the  phones are monitored around the clock. He further went on to say for me to reach a busy signal for over an hour is unacceptable (way to validate the customer!!!) and that he was currently investigating what happened. Turned out that during that evening there was a phone outage in the area for approximately 2 hours.  Christos extendedy an invitation to come check-out the Keating and to please contact him directly for my reservation for a complimentary upgrade to the Keatings penthouse level.  I stuck with my instincts, & friends assurance & booked a room.   My sister arrived at the Keating sat afternoon March 13th and was wonderfully surprised with the penthouse!  She felt so special & loved! She had a fabulous 40th bday & had nothing but praise for the hotel and the staff. looks like we found our new "go to" place!!!!  Next  time its my turn-and I will choose the Keating!  thank you Christos.  You have restored my faith in customer service.  It is alive & well at the Keating in San diego!

18/03/10 | Link | Rating: 5.0
5. BJ C.
I haven't gotten a chance to stay in the hotel, but I have been underground to the lounge. Very chic and swanky. It's crimson red decor, plasma tvs in the wall behind glass and long winding bar with post-modern seating is bound to be enticing for the 25 and older crowd looking to avoid the drunken crowds at most downtown clubs. The couches are ultra plush and the staff is very knowledgeable when it comes to their selection of wines and spirits. We're considering it for our next company get together because of the quaint size. I've heard it hold around 300 people and there is always seating available!

27/04/07 | Link | Rating: 4.0
6. taylor w.
the Contemporary design of this hotel is amazing! the hotel was designed by the Pininfarina design firm of Italy and it shines through in every detail. also the level of service is unmatched. My every whim was taken care of quickly with over the top service.

absolutely a must see!!!!!

16/08/08 | Link | Rating: 5.0
7. David C.
The rooms are small but efficient with 1st class fixtures and amenities that are drop-dead sexy. The sub-level lounge is classy and everyone from the bartender to the valet delivers top-notch service. Also, the shower is a rainbath-style which is openly a part of the sleeping area with no door/curtain - funky. So needless to say, book it for pleasure and leave the business trips to the Marriott.

02/09/07 | Link | Rating: 5.0
8. Tamarah B.
If you are going to stay down town San Diego you must stay here! The rooms are amazing! Robes are so comfy, decor feels like your in a different city..not that I'd want to be :)

24/02/11 | Link | Rating: 5.0
9. Esther L.
What you need to know about this hotel, in no particular order:

-It's cutting edge modern. If you're looking for a traditional hotel, try something else. There's no color but Ferrari red (pop!), and if you get one of the suites, they have hot tubs designed in the shape of a Ferrari rear view mirror! There are also small-scale models of different Ferraris on each floor.
-Tall ceilings make even basic rooms feel huge.
-Cement floors, not warm but not cold--not that it matters in San Diego, hehe.
-Giant doorless showers, long metallic sinks, but smaller area for toilets
-Bang & Olufsen TV and stereo. Gorgeous.
-Pod-style expresso machine (not a printer!) with a warming tray on top
-They offer a turndown service with chamomile pods and different treats each night
-Tall wardrobe closets
-There's a bar & lounge on Floor -1 (not to be confused with Floor 1) which is literally a converted basement with low ceilings
-If you order room service, be aware that the hotel can get food and wine next door

All in all, great boutique hotel with very amiable staff (my recommended go-to staff member is named Stephen), very decent-sized rooms, plenty of amenities, and in a central location in the Gaslamp district. I dig it.

14/07/09 | Link | Rating: 5.0
10. Heather R.
Didn't have the best experience here.  Positive parts: the rooms are all updated with the newest technology, and have remote controls for everything, even the radio.  it is centrally-located in the Gaslamp district, making restaurants and entertainment within walking distance.

Negatives: what are the positives are also the negatives.  It takes about 45 minutes to figure out how to work the remote control in the rooms to do basic things, like turn on the radio, the television, etc.  Perhaps I am not technologically-inclined, but it shouldn't be that hard.  There was no manual or anything that I could see explaining how everything worked.  It was trial and error.  In addition, while it was fun meeting friends for dinner in the Gaslamp, this positive also turned into a negative when the party didn't stop until 2:00 a.m.  The hotel is located directly over a bar, and the drinks were a-pouring until the wee hours of the morning, with the soundtrack to match.  Don't get me wrong, I think it's great that people want to have a good time, but the hotel should have asked me when I checked in if I was a light sleeper.  I was directly above the bar, and thus did not get to sleep until the bar finally closed at 2:30 a.m. (they say they close at 2:00, but try getting a bunch of drunk people out of your bar exactly on time).  This isn't great when check-out is at noon, and you're so tired from the night before you can barely function.

In addition, valet parking at $25 per night?  Shouldn't there be a discount if you stay in the hotel?  I understand charging people that who are dining at the restaurant, or who came to play, but for guests?????

All in all, this place did not meet my expectations.  And I think they charged me a fee for riding in the elevator when I checked out.   I had not planned on riding the "oldest elevator in San Diego", as the front desk receptionist kept harping on, but after being told repeatedly how great it is, I finally rode it.  And then some $10 charge appears on my bill even though all hotel fees and costs were paid at the time I originally made my reservation?  Dunno, seems strange to me.

27/03/11 | Link | Rating: 2.0
11. Sam W.
If I could give this place minus stars I would.  I have never written a Yelp review before but feel I need to about this place.  It calls itself 4 stars and charges for rooms accordingly but I've stayed in nicer youth hostels than this place.  The decor which are so artistically photographed on websites can only be described as 'Prison Chic' with the grey paint floors and tin sinks, and stark decor.  The Bang and Olfsen tv & stereo are ancient, the stereo having a radio that doesn't work or needed CD's (who caries CD's in this modern age!)  The bathroom being part of the room may be nice for romance but if you are there with a friend it's very uncomfortable... and the noise!!!  Not only did I feel like I had all the night clubbers in my room until the wee hours, I heard the toilet flushing next door, people walking above and people talking outside in the morning (I don't think they've changed the windows on this building since it was built in the 1800's.)  I could go on about the underwhelming entrance (a desk next to a staircase) or the motel type floors (just a corridor, no open spaces).  This place should not tout itself as 4 stars, should charge half the price and put some money into upgrading their windows so people over 25, who aren't clubbing, can actually get some sleep at night!

18/11/12 | Link | Rating: 1.0
12. Mike L.
We stayed at the Keating this last weekend, it was Contemporary but not practical. I didn't like not having a shower door, you could hear people walking in the room above you! Parking was $30.00 that sucked, but if you had to shave the sink was literally 10 inches away from you so shaving was a nightmare! Would i stay here again prob. not.

16/02/10 | Link | Rating: 3.0
13. Steve G.
The best hotel in the Gaslamp.  Cool rooms designed by the company that designs Ferraris and other Italian sportscars, has an elevator that goes down to the club below street level, rooms have cool electronics and huge flatscreen TVs .  This is also connected to a restaurant that has great food.  You wont be dissapointed.

27/12/09 | Link | Rating: 5.0
14. Tina W.
I LOVED this hotel! The rooms are very unique and contemporary with concrete floors. As others have said, the the shower, sinks and bed are in one room, although the toilet had a door. I was upgraded to a penthouse room and was in a corner, so I had windows on two sides with plenty of natural light. There are Lavazza coffee makers in the room, and they brought more coffee when asked. They provide turn-down service with a snack and tea, and they put some instrumental music on that I fell asleep to. The staff are very friendly. I could live here.

There's a cool little button in the room to indicate do not disturb/maid service requested.

My only complaint about the hotel is that the lighting is horrible for make-up.

My friends stayed at the Hard Rock and were jealous!

18/02/10 | Link | Rating: 5.0
15. Karla V.
I was looking for a fun hotel in downtown San Diego to celebrate my best friend's 22nd birthday. We wanted something fun, modern, and sexy... I had such a hard time finding a good hotel that I was positive wouldn't disappoint until Francesca Albanese recommended The Keating Hotel.
It was perfect!! We were welcomed by an enthusiastic concierge who was very helpful.
Our room, the stanza imperiale, was perfect! The room was complete with top notch sound systems, TVs, a jacuzzi, great view, an extremely comfortable bed... needless to say it left all of our friends in awe! The staff was attentive to our every need throughout the celebration.  
Thanks to The Keating, our celebration was perfect, we kicked off the celebration in the room and then head down to the club downstairs, SWAY.
Overall, The Keating's got it all: a sexy, modern design, a fun atmosphere, and an extremely welcoming and helpful staff (shout out to Christos)
Thanks for making last weekend perfect!

12/10/10 | Link | Rating: 5.0
16. Katy P.
Perfect romantic destination!  Gaslamp location means you are close to everything, staff is amazing and the hotel is awesome.  Rooms are spotless, modern and intimate.  Excellent sound system, linens are top-notch and nightly turndown service is a treat.  Personal espresso machine in the room makes it a treat to get up in the morning.  Loved the breakfast, dinner at the Merk (on property) was fantastic and the minibar in-room is very well stocked.  This is the perfect place for a couple, I wouldn't stay here with my kids but I will be back with my hubby :)

26/08/11 | Link | Rating: 5.0
17. Theresa H.
perfect place for a couples getaway. small rooms beautifully decorated with outstanding staff.  parking is a bit high price but better than parking on the streets.  the merk restaurant had amazing food. all modern. i would come here again. oh and you can bring pets!!

10/08/11 | Link | Rating: 5.0
18. CarrieandEd K.
This place is absolutely amazing - modern italian design at it's best.  From the in-room espresso machine, bang & olufsen electronics, turn-down service with soothing sounds and a cookie, to the incredible personalized service, this place is hands-down the most exciting place I've ever stayed.

Yes - it can be noisy, but  it's easy to forget the noise with all of the other perks this place has to offer.  Surprisingly, the staff is actually NICE in a genuine way, no attitude or too-cool-for-school vibes happening here like similar places with this much poshness.

We lucked out and got a free upgrade 2X to a junior suite!  I can't say enough about the decor.

The downside?  No restaurant yet.  Continental breakfast?  There was 1 scone.  But that just meant we made an extra espresso in our room!

We are already dreaming about our next visit!

11/05/08 | Link | Rating: 5.0
19. Tony M.
Great Place!

I was a little skeptical at first, this place puts style first and sometimes that can come at the cost of amenities and comfort, not here though. They have a Ferrari theme at the Keating as the place was apparently designed by Pinninfarina, but they don't go overboard with it. And in reality, the place is a lot like a Ferrari, its stylish and well appointed but its not a "luxury" hotel where everything is all cushy and plush its more about performance and style. As others have mentioned there's Bang and Olufsen TV and Stereo, remote controlled and dimmable down-lights and a very comfy bed. What may freak some folks out is that there is no carpet (at least in  our room) though I suspect they have sub-floor radiant heat, and the fact that the large and quite nice shower sits in a corner of the room and not in a separate space. So if you're staying with someone whom you can't see naked (Adam!?) you should know this in advance. Neither my wife nor I had a problem with this and I actually loved the shower which comes  straight down like rain form an over-sized shower-head directly above the shower. Moreover, even though we were on the 4th floor the hot water came quick and was plentiful. Overall I found myself very comfortable in the room in a very short time.

We had a package deal and got a great price on the room for 2 nights, There was absolutely no hassle with the billing and everything went smooth as silk. I've had my share of hassles with hotels over billing and I have to say this was one of the smoothest transactions I've ever had with a hotel. Staff are great here, everyone is young and friendly and seemed really dedicated to making sure we had a great stay.

This is a fantastically located hotel, very central to the Gaslamp and really close to shopping and dining. As mentioned there are a couple of Restaurants associated with the hotel. The MerK, a pretty nice bistro featuring mostly Italian inspired food ( and with a really unique bar) and the Krust Pizzeria for a bit more casual dining. We had dinner at the MerK one evening and each of us had a fantastic meal with great service, I'd be happy to dine there again any day. On top of that, they really know their wines, we took their suggestions on a couple of pairings and they were spot on. We also had breakfast both mornings in our room and the food was excellent and again, stylishly served.

If you're not into Italian, Croce's and Croce's Jazz club are on the ground floor of the Keating (the Merk and Crust are actually next door) and there are certainly no shortages of restaurants, wine bars (and other bars) within a block or two.

The only possible negative, is that it's so centrally located you will not forget you are in a very urban setting if you are a light sleeper. Fortunately I'm not but on Fri-Sat nights the party is on all around you outside until well  into the wee hours.

I'd give 4 and a half stars if I could, because the Keating does just about everything it tries to and does it well.  When all is said and done, I'd stay back at the there any day, and probably will.

Tony

03/10/11 | Link | Rating: 4.0
20. Katie M.
the worst.

01/01/12 | Link | Rating: 1.0
21. Brandon P.
The rooms are really just very large bathrooms with beds placed in them. I mean this literally.  There is no dividing wall between the bathroom and the sleeping space.  This is just the beginning of the disappointments; the much vaunted "design by pininfarina" only goes downhill from there.  It's hyper-designed to the point of silliness.  

Everything in the room is heavy on form but short on functionality.  Several things:  1)  bang & olufsen electronics - who cares if it's stylish if you can't find the on button, let alone plug in your iPod?  2)  sleek test tubes hold the shampoo, conditioner and body wash -- however, the contents are a vile chemical stew.  Ingredients not listed.  You smell like you've been soaked in industrial cleaners for hours after using.  3)  they offer in-room check in service, but do not take your bags for you.  4)  they have a Lavazzo coffee machine installed, but they're über-stingy about giving you coffee to use.  5)  everything in the kind size room was geared for one person, not two.  One bathrobe, one set of slippers, etc.  Knowing that there are two people staying there, you would think the hotel could provide amenities for the second person, without giving attitude about it.  6)  they claim to offer turn down service, but really they're just changing the lighting and giving you a biscotti and a pellet for tea.  again, for one person.  No turning down of linens, removal or trash or replacement of towels.  it's not turndown service.  

the ultimate slap in the face was that my car was returned from the valet damaged.  it was evident that I was upset with our stay at the hotel, but the staff made no effort to accommodate or ameliorate my concerns, or discount our room to compensate.  I am deeply disappointed.  beware.

26/10/09 | Link | Rating: 2.0
22. Leena C.
I have been traveling to SD for work. We usually stay at the Ivy but for some reason it was priced too high for this week. The pictures looked nice, so I booked my stay.  The location is nice, it's right near my gym. But there's no carpet on the floor, which I guess would mean less allergens but I liked the wood floors of the Ivy.

The elevator is THE SLOWEST since it's powered by steam. It's loud too. I stayed in the penthouse C room and it faces the mall....super loud on Tues morning as the garbage trucks came by. The walls are really thin too. I shouldn't have to hear the TV in the other room or people in the hallway OR the freaking elevator!  

The shower is nice, but there's no door like some people have said. This is a couple hotel, don't stay here with friends unless you're comfortable getting buck naked in front of them.

I didn't check out the bar..it's not a thurs or fri or sat so it's pretty empty around here.  

I have stayed at the W and the Ivy. I will might try the Solamar if the Ivy isn't available the next time.

27/01/09 | Link | Rating: 3.0
23. Susan I.
LOVE the Keating. The staff is fabulously helpful and the overall vibe of the hotel is cool, contemporary and appealingly offbeat. The location is excellent, within easy walking distance to the Convention Center and at fingertip reach of the Gaslamp District.  My husband and I, both animators, made the Keating our basecamp for a working vacation to Comic-Con 2012 and without hesitation made reservations to come back in 2013. In movie terms, the Keating is like a well crafted independent film with a little edge and a lot of heart.

17/07/12 | Link | Rating: 5.0
24. Ernie P.
I will definitely be back to this place, this place is centrally located to bar hop in the Gaslamp District.

27/12/10 | Link | Rating: 4.0
25. Rajiv S.
I am not usually one to write reviews, especially when regarding my bad experiences, but felt this was a review I had to make as it left such an atrocious taste with my girlfriend and I. Our experience seems to reflect a complete lack of integrity and customer service on the part of the Keating staff.

This past Valentine's Day my girlfriend and I were scheduled to stay at the Keating Hotel but were unable to make it due to a medical emergency that has us in the emergency room the night of Valentine's Day. We had to cancel within the 24 hour hour no cancellation policy, which we were fine with, as we were prepared to lose our reservation and payment.

When asked why we were canceling, I explained our situation - that my girlfriend had gotten terribly ill and was in the hospital emergency room for two nights. They said they couldn't refund the money which I understood (and was okay with) but  they offered to send us a gift certificate to compensate for our troubles over Valentine's weekend. I thought this was very classy of the Keating and was looking forward to making up our lost weekend at a later time.

So what's the problem? After two follow up emails and over a month and a half, there is still no gift certificate! I feel like they should have never offered one if they were not going to send it. It was hard enough for us to lose out on a great weekend due to my girlfriend's hospitalization but to have the Keating string us along and not deliver on what they promised really exemplifies a lack of customer service and integrity. And even if I do receive the gift certificate I will not go as it is clear how they treat their customers.

28/03/10 | Link | Rating: 1.0
26. Ferdie A.
I was very impressed by the sleek design of the room. I would describe it as being modern, stylish, comfortable, and alluring. All the electronics in the room definitely stood out as well as the shower. Its not a room you want to share with a buddy though since there are no doors to the shower and the glass is see through. Definitely plan on being very comfortable on whomever you are sharing the room with. The hotel is near everything around the gas lamp. I even managed to check out their club, sway. The music was great and there was no cover charge for hotel guest. I forgot to also mention that this place is dog friendly. I brought my dog cocoa with me on this trip, and a dog bed as well as dog bowls were waiting for her when we walked in the room. All the staff were very friendly and always managed to give cocoa a nice scratch as we entered and left the hotel. The only thing we missed was, "Smudge." The resident boston terrier that apparently lounges around the lobby. Smudge is also on the picture of their complimentary dog biscuit that they provide. I cant wait to come to SD again so i can book a room at The Keating.

29/05/12 | Link | Rating: 4.0
27. Julie V.
The rooms were modern and cool.  The front desk staff was so friendly and very helpful.  I would definitely go back!

04/09/12 | Link | Rating: 4.0
28. Greg G.
Haven't stayed in the Hotel so I cannot critique it. BUT, the club in the basement isn't bad. Staff is really cool, but can be a little tight if you want to get your dance on.

Music is usually house, so the downside is some old guy  that doesn't shower often, trying to pick up 22 year olds in an old a#s Bill Cosby sweater! If you can endure that site, you should have fun. One of the few clubs that are actually OPEN UNTIL 4 AM on Fri and Sat!

No drinks after 1:45 so if you come after that you're S.O.L., Hope you're not looking to get buzzed, drunk, sloshed, wasted, blasted,  etc?
ONLY WATER at $5.00 a pop.

05/12/08 | Link | Rating: 3.0
29. Stephen B.
Went to a magazine party at this place, and ended up in whatever their bar downstairs is called. The space is decent for atmosphere, but certainly not anything special. What was special was the bill for drinks. For a couple of Jack and Cokes, and a few cosmos for a lady friend (something like $13 and $15 per) I was looking at $60+tip.

This is the kind of idiocy that just ruins San Diego nightclubs and hot spots. Hmmm, we are getting less customers, so let's raise prices the thinking goes, instead of let's do something about our marketing to actually get people to come in and we can make our money with higher volume. In this age of $100+ tanks of gas, mortgage bailouts and 1 in 4 people running around without health insurance, it just seems amazing to me that people put up with this crap.

So all of you wanna be New York/LA spots trying to fleece people out of their hard earned cash, this formula will (hopefully) not work for long.

29/07/08 | Link | Rating: 1.0
30. Michele B.
I found this hotel fascinating. The decor is ecclectic modern minimalism but cozy and thats a feat. The rooms are fairly quiet. I found the design of the room to be perfect as far as storage goes. There are a lot of options to store your belongings and in hidden spots so your room doesnt feel cluttered. The in room espresso machine and turn down service were unique in that the maids left cookies on a plate next to the bed. So cute. The staff is where this hotel shined and Id give 5 stars towards that. 1. I didnt want to leave the hotel restaurant because everyone was so nice. 2. The staff was enthusiastic about the hotel (knew its history and fun details) but also about San Diego. 3. Staff was always good with suggestions of things to do and how to get there. 4. They  inquired how things went when I returned. Everyone from front desk to hostess or server at the restaurant.  5. I felt like part of a family and I extended my stay 3more days because of it. If you are a nice person, like traveling & people this is your San Diego hotel. If your traveling with a child get the room with a jacuzzi tub. Oh and bring your dog! They will love it just as much as you do.

10/04/12 | Link | Rating: 4.0
31. Bill W.
The rooms are definitely one of kind. Beautiful and sexy!  Sleek and modern.  Love love this place.  If you've ever been to a place where your in a different dimension, this would be the place.  Out of reality and into your wildest fantasies.  And CJ- You are the topper to a great time. YOU ROCK! Repeat customers definitely.

28/04/12 | Link | Rating: 5.0
32. Michelle L.
Great hotel, friendly staff &yummy breakfast in bed . In the middle of the gas lamp district so very loud at night until the wee hours of the morning _pack your ear plugs.

23/06/11 | Link | Rating: 4.0
33. Joe G.
I stayed at The Keating for a night this week while on a business trip. They're still in their "soft launch" phase, but everything was in order: the staff was exceedingly pleasant and helpful, the room was beautiful, comfortable, and stylish, and the bed was fantastic.

The decor is very Euro-chic, with lots of red, lots of black, and lots of squares. The furniture is apparently custom, and it looks great. Though I was staying by myself, it's set up well for couples: there are side-by-side vanities, each with its own translucent blue cube of a sink.

The 38" Bang and Olufsen HDTV, B&O stereo, and superb in-room espresso machine (in the lowest tier of rooms available) were nice touches.

One warning: be prepared for a level of pretension befitting a hotel designed by Pininfarina (the design firm behind Ferraris, among others). I have a very high tolerance for this sort of thing, and even I was a little put off by the insistence on calling the room a "stanza."

22/02/07 | Link | Rating: 5.0
34. Christine K.
I have read many of the other 'Yelper" reviews and I am at a lost - we obviously have not stayed at the same hotel. My stay at The Keating was one of my best boutique hotel stays.

I found the mixing of classic architecture and the ultra sophisticated Italian design to be sublime. I love the starkness of the red, white and aluminum interior and how it is carried out all the way through the hotel.

I can't say if The Keating is pricey or not - since I do not know the average rates of hotels in San Diego - if I was comparing it's rates to comparable  boutique hotels in other North American cities I would say. "wow, what a deal!"

06/02/09 | Link | Rating: 5.0
35. Douglas D.
This place is great. Great decor, awesome location, and extremely accomodating and personable staff.

They didnt inform me that their lounge was closed for renovation when we would be staying there, which was one of the strong highlights of the hotel. I was pretty bummed on that, as my wife had been dieing to try the place out.

Everything else though, was fantastic..

17/05/10 | Link | Rating: 4.0
36. Jacki O.
Since all this has happened I've tried to contact management and not once have they gotten back to me.

19/08/11 | Link | Rating: 1.0
37. Ani P.
The three of us desperately wished we had stayed at the Ivy for $209 instead of this place for $249.  It's not worth the money.  We booked incorrectly on tablethotels.com .  Lesson learned.

How the hell is check-in at 4??  Isn't 3 pm the standard?  We arrived a bit early.  The lobby is tiny.  I mean tiny, imagine the lack of a lobby.  We were told our room would be ready in 30 minutes.  Liars.  It took almost 2 hours.  

The hotel was built in 1890 and renovated in modern design.  The elevator is still steam operated.  I thought I was going to plummet to my death on the death-elevator -- it screeched and hissed in a loud voice as we rode to our floor.  The Keating can boast the slowest elevator left in the U S of A.  

Our room was grey and somber.  I understand the lack of lighting creates mood, but seriously I'd like to see my face while I apply my makeup.  There were two tiny beds.  How were 2 tiny beds equivalent to 2 double beds?  I think each bed was smaller than a twin.  Court and I snuggled up close at night, practically spooning so we wouldn't fall off our bed.  Once again, I wish we had stayed at the Ivy for $209 which offered a king size bed.

Things got pretty intimate between us girls.  The shower didn't have a door.  So I got flashed with images of Court's buttocks and boobage.  I'm sure she saw my vag.  There was no door!  What were we supposed to do?  Shower in our bikinis?  The "bathroom" is part of the hotel room.  What that means is that you shouldn't have stinky poo b/c everyone in the room will smell it.  I think we synchronized our bowel movements.

No pool. No exercise room.  No nothing.  

I will say two positive thing about The Keating:  the lobby and hallways had the most plush carpeting and the hotel is in the Gaslamp district.  I walked barefoot.  But of course my hotel room had somber grey floors.  My tootsies turned into icicles as I walked on the cold floor. Also, the Gaslamp district isn't so much fun.... just sayin.  Save your money.

21/10/08 | Link | Rating: 2.0
38. Alex D.
Stayed here mid June during June gloom, but our stay was anything but gloomy. Heart of the Gaslamp, FUNFUNFUN!!! This hotel is very chic and we LOVED the Suite! If you can afford it, definitely recommend the Imperiale Stanza: OFF THE HOOK!!! We came for a romantic getaway and were pleased in every way. Staff was very professional and cheerful, always ready to assist with anything you need. VIP, recommendations for clubs, lounges, eats, all were spot-on.

07/07/11 | Link | Rating: 5.0
39. Pete S.
Stayed here 3 months ago. It's located in the heart of Gaslamp District.
The room was very clean and modern. I made sure to book a room as far away from their nightclub.  Some of the other reviews on here said that it's a noisy place.  It was very quiet-we were also on the fourth floor. The elevator was a little slower than modern elevators , but it wasn't a big deal.
It's suppose to be a historical landmark, since it's powered by steam. I think it gave the place more character.
The place is designed with an open floor plan. So you are taking a shower on the middle of the room only having privacy blue stained glass but you can still see the body behind the glass.
It's set up for romance, not a place to take your mom or kids to.
The staff was extremely helpful. We were asking for places they recommended for happy hour and dancing. They went out of their way to look up places for is online with them and printed them out for us.
If you're a sports car fan, This hotel was designed by the Ferarri
Designer.
Parking is not free and we also valeted the car since walking the block or two with our bags was not going to work for us.
I  still highly recommend this place.

12/06/11 | Link | Rating: 4.0
40. Patrick C.
Excellent service at the front desk. Very friendly staff. Gorgeous rooms and the location is right in the thick of it. My partner and I stayed here for a weekend get away night and we really enjoyed the corner suite. The electronics in the room are advanced so put your thinking cap on.. The decor is wonderfully modern. The bed was really comfortable. The elevator was broken during our stay and they neglected to tell me this when I booked a last minute reservation. The walk up and down four floors does not seem like a big deal until you see how steep the stairs are. A few things could have given this hotel 5 stars. 1. Advise the elevator is not working when it's not. 2. Provide free internet at this level of an establishment. (This is not a Holiday Inn Express) 3. $35.00 per day for parking is pricey. If your gonna charge this much, it should not take 25 minutes to get the car brought around. 4. Give more coffee containers for the machine.. Two seems a bit skimpy for this level of hotel.

Thanks for a fun time!

22/06/11 | Link | Rating: 4.0
41. Frank G.
Very charming, lavish, and modern hotel. My partner and I stayed there for one night just to treat ourselves. We were very impressed with the courteousness of the staff, the cleanliness of the establishment, and the energy of the overall environment. We will definitely think of the Keating when in need of another evening of fun and relaxation. I only give it a 4-star because at the time of my visit the elevator was non-functional and we had to go up and down four flights of stairs. Also, I gave 4 stars because the valet was extremely slow to retrieve our vehicle.

21/06/11 | Link | Rating: 4.0
42. Tommy K.
**EVERYONE, PLEASE READ THIS REVIEW** This has to be the WORST hotel in the San Diego Area, by far. I couldn't believe how under-trained the hotel staff was, starting with the front desk. I asked them if I could leave my car in the loading zone in front of the hotel for 45 minutes, while I went to the venue across the street to set up my equipment for a performance that evening. The front desk, who was acting valet on Sunday evening, said that would be fine and would come alert me across the street if I needed to move my car for any reason. Well, I come out exactly 45 minutes later, only to find that my car is no longer in front of the hotel. APPARENTLY, MY CAR HAD BEEN TOWED! THE FRONT DESK GIRLS SAID THEY HAD SAW THE TOW TRUCK, AND DONE NOTHING ABOUT IT!!! THEY GAVE ME THE NUMBER FOR THE TOW COMPANY THAT THEY USE, TO WHICH I CALLED, ONLY TO FIND OUT THAT SOMEONE FROM THE KEATING HOTEL HAD CALLED TO GET MY CAR TOWED!!!!!!! Then, the front desk girls who authorized me to park there proceeded to tell me that it was my fault because I didn't leave my keys with them.......they had never asked me to leave my keys with them in the first place!! I would have gladly left my keys with them if I knew they were going to tow me!!!!!!

WHEN I ASKED THE FRONT DESK WHICH STAFF MEMBER CALLED TO HAVE MY CAR TOWED, THEY SAID THEY DIDN'T KNOW! THEY DIDN'T EVEN TRY FOR A SINGLE SECOND TO FIND OUT WHICH STAFF MEMBER DID CALL TO HAVE MY CAR TOWED, AND TO THIS DAY, THEY STILL "DON'T KNOW" WHO CALLED!

THERE WAS ALSO NO MANAGEMENT ON STAFF TO HELP SOLVE THIS PROBLEM!!! NOT EVEN AN ON-CALL MANAGER FOR EMERGENCIES!!! JUST ENTRY-LEVEL FRONT DESK ATTENDANTS, WHO APPARENTLY ARE IN CHARGE OF THE ENTIRE HOTEL ON SUNDAY EVENINGS!!!

SO, the front desk girls gave me a manager's business card, who wasn't even on duty, and said that I should give him a call the next day. Okay fine, but I still had to pay $364 to get my car back from the impound that day. THE SITUATION HAS YET TO BE RESOLVED, NO MANAGER HAS GOTTEN BACK TO ME REGARDING THIS MATTER, BUT THE GENERAL FEELING I'VE GOTTEN IS THAT THE MANAGEMENT TRULY DOES NOT CARE ABOUT GETTING ME A REFUND FOR TOWING MY CAR!!!

I HOPE PEOPLE READ THIS REVIEW, IN THE HOPE THAT THEY CAN AVOID A HUGE MISTAKE OF STAYING AT THIS HOTEL!

21/03/11 | Link | Rating: 1.0
43. Nikki D.
I wasn't sure what to expect from this small boutique hotel.  I have stayed at boutique hotels in the past and they were nothing special.  Well I was pleasantly surprised with the service and accommodations. The building was vintage but upgraded with a modern decor.  The room was nice and clean, the cement floor could have used an area rug but it wasn't too bad because slippers are provided.  Robes were also provided as well as a yoga mat for those inclined to do a little exercise in the room.  There was a nice espresso machine with all of the fixings and a nicely stocked mini bar.  There were a lot of small, personal touches  that made it nice.

The service was first rate!  Everyone that I encountered was friendly and helpful.  If you called down to the front desk for something, they would be at your door with it in a jiffy.  They even brought little treats with them sometimes.  One evening they brought up some little chocolate\peanut butter croissants with chamomile tea and decaffeinated coffee.

Valet was great.  All we had to do was to call down and our car would be ready when we got downstairs.

There was an issue with breakfast on the first morning, it was about an hour late and it wasn't how we ordered it nor was it very good.  They were very apologetic and sent up a bottle of champagne.

Our room was on the F Street side on the penthouse floor and It was quite noisy.  You could hear the street noise, the bar clientele, air conditioners etc.  The noise made it a little difficult to fall asleep.

The only real complaint I had was that before we got there, there was no mention of a fee to park.  They have no self parking and the valet service for each night is $32.50.  You can scour the streets to try to find street parking but you'll probably come up empty, like we did.  So we ended up paying, for both nights. OUCH!

Overall, I had a wonderful experience at The Keating.  It was a relaxing and enjoyable weekend.

09/08/11 | Link | Rating: 4.0
44. Kairi S.
We, including our 2 Standard Poodles, were meeting up in San Diego with family visiting from Holland a few months ago. Since the Dutch had already booked their hotel in the Gas Lamp District and were not going to rent a car, we had to find a dog-friendly hotel for ourselves as close to theirs as possible. That's how we first stumbled upon The Keating. We liked the hotel so much the first time around that we planned a last-minute weekend getaway with the dogs to The Keating again couple of weeks ago.
The hotel, being designed by the same group that makes Ferrari's and Maserati's, is truly chic and hedonistic. Lots of red, glass and stainless steel with concrete floors. Lots of ultra modern drama that's very much to our liking. (Being a fan of "True Blood" I always half expect to find a bottle of "V" in the minibar!)
As others have said, this is NOT a hotel for people in town on business (midweek trip and not sharing the room with work-buddy would be perfectly fine though) or for those seeking R&R and hoping to get 10 hours of uninterrupted beauty sleep over the weekend. The generously sized, and equipped with every conceivable convenience, regular room can realistically only be shared by a couple, as there is no chance for modesty when showering (the suite offers a little more privacy though). While the bed is super comfy, the street noise can potentially be a problem. Our first room was in the middle of the hotel, and despite it facing the street, we slept well every night. The second time we got a gorgeous corner suite, perfect in every way - until about 2 am. Holy cow, it suddenly became loud!!! Apparently this suite is directly above a bar, and the closing time with its shitefaced-drunken quarrels was no fun to listen to when trying to sleep. I could hear every single syllable of every slurred word, and a few slaps and punches too for good measure. We did find the earplugs the hotel provides in the morning (next to the Q-tips) and used them successfully the next night.
I don't quite understand why the hotel doesn't soundproof its windows?! If they are not allowed to install double-glass for some historical preservation reason, they could perhaps do some sort of in-room foam shutters or something... (I'll change my rating to 5 stars as soon as the noise issue is handled!)
While I'm at it, I also don't understand some reviewers' complaints about the slow elevator. Unless you are disabled or a senior citizen, why not take the stairs?! It's not like this is a highrise, for peet's sake!!! Get off your lazy arse and burn couple of calories - the staff will take care of your luggage.
As gorgeous and conveniently located (in walking distance to wide selection of bars, restaurants and clubs - AND pretty much across the street from Cafe 21 which has the best breakfast and lunch in my world) as the hotel is, the staff is equally wonderful. Kudos to whoever does the hiring! Every single person from the front desk to the valet we have come in contact with has always been exceptionally friendly, professional and helpful. It is obvious that the employees enjoy working there, and this really shows in the quality of service they provide. We, as well as our 4-legged "kids",  were made to feel very welcome every time we entered or exited the hotel. Whether we asked for recommendations for dinner or drinks, or directions to the dog beach, we got an enthusiastic and useful (as in printed Google map) response.

We consider The Keating THE hotel to stay at when in San Diego, and will be back with extra earplugs and poodles in tow.

21/08/11 | Link | Rating: 4.0
45. Brian K.
A romantic Ferrari-infused boutique hotel that for its low-200s price point offered top-of-the-line personal service and great fit and finish, all in an amazing location.

Stay here if: You want a luxurious, romantic, modern, exciting escape in a perfect Gaslamp location. You like Ferraris or Maseratis enough to know what Pininfarina is. You prefer small boutique hotels and "know-each-other's-name" service in a room with creaky original windows (that actually open!) to the discreet, 600-room tower of Four Seasons polish.

Don't stay here: If you can't sleep with city noise, can't (or don't like to) take the stairs often due to the building's original steam-powered elevator's slow operation, or are turned off by the thought of cement floors; or If you don't shower with the person you're travelling with.

It seems like a lot of negative reviewers were surprised and angered by the design of the room. The Keating's website has pictures and a video tour of the hotel, including the rooms, and when we were booking the room the employee on the phone specifically mentioned the open shower. The concrete floors are one of the signature design features of the hotel and you should already know if you hate the idea by the time you get to the "booking the room" step.

My wife and I stayed there in a view stanza for three days on an anniversary trip, and also to see the Raiders beat the Chargers on their home turf. We encountered a few small service hiccups during the booking process: a few unsent email confirmations, and we had to call back to get them to actually run the credit card deposit. After that, the hotel couldn't have performed better.

It's a $9 cab ride from the airport, in the heart of the Gaslamp District. It is a block from a mass transit train stop that a $5 day pass gets you all over the city. The building looks great from the outside, with nicely renovated brickwork and lighting at night so that the cabbie can always see it. Pininfarina did a great job of blending the turn-of-the-century exterior into the modern, cement and Ferrari red interior. The fit and finish of the room was amazing. Bang and Olafsun TV and speakers, full satellite channels, a nicely separated toilet area, a 12-foot rain shower, and an amazing bed. The bathroom amenities were high quality and the towels and robes were soft. The water pressure was weak, as expected in an old building on the penthouse level. I love being able to open the windows and get fresh air when I'm staying in a hotel. Each floor's landing has a maquette model of a meaningful Pininfarina car design, a nice touch since you'll be seeing the stairs a lot.

Trish and the other Keating employees couldn't have been more helpful. They were able to give great recommendations for all of our whims, including local sushi, a dive bar with live music, a place to grab food at 11:30, and hand-written mass transit directions to Qualcomm Park. Our booking included breakfast; a menu was left each evening at turndown, and we just filled it out and left it outside the room, with breakfast being magically delivered at whatever time we specified. They knew how much cash we needed for a roundtrip cab ride to the Zoo, and hailed the cab for us. I'm only going into so much detail to show how much I disagree with the other reviews describing poor or "snooty" service.

Minibar prices were great. We grabbed a cocktail at "The Merk", the connected restaurant, and the bartender was friendly and attentive. The little hotel dog and her sitting area under the portico was a great distraction while waiting for a cab. My biggest criticism is that they should just include the wireless internet with the room rate; it felt weird to watch HBO on a B&O TV, order a custom hand-delivered eggs benedict breakfast but then reach for the wallet to get online.

The next time we go to San Diego, we'll stay here again. Check out the pics, and if it looks up your alley and you're romantic with your roommate, you'll love it.

24/11/11 | Link | Rating: 5.0
46. Keith A.
I got a pretty good deal on the airfare and the GF INSISTED that we stay at this place. Normally when I'm in the San Diego area, I'll utilize my contacts in the hotel industry and stay at either the Del out on Coronado Island or the Marriott next to the convention center. But you know how it goes... "what baby wants, baby gets."

Upon walking through the front door, I thought to myself... "If Target ever took over this place, they wouldn't have to hire a painter." Everything is fire-engine red, and it has that sort-of ultra-modern/IKEA vibe to it. It kind of looks like it belongs in LA. So after some riff-raff in front of us took about 20 minutes squabbling with the girl at the front desk about their AAA discount, check-in was pretty smooth and we proceeded to the elevator area. This is a trip in itself. As the door closed, the thing began to whine and groan as it struggled to gain momentum. This was met by each of us with equal parts laughter and concern. I understand this joint was designed by those Ferrari guys, but that elevator reminds me of an '84 Toyota. SLOOOOOW.

We made it to our room, and its kinda smallish, but pretty stylish. The bed was just OK. You are literally right above the street, and it will get LOUD - especially late night, as the gaslamp area is jumping until about 4am. The windows rattle everytime someone drives by cranking the Kanye or whoever else. We can put up with this, being the nocturnal creatures we are, but its not for everyone (families, early birds, etc). That said, you cant beat the location... its literally in the heart of the gaslamp, and you can walk pretty much everywhere. Or use cabs and public transit instead of renting a car to hit the beach or whatever (which is what we should have done in the first place). Parking is impossible and you will pay basically New York prices for valet ($40 w/ tip).

All-in-all though, its really just a little 3 star hotel with some fancy-pants bells-and-whistles and a good location. Virtually no amenities whatsoever and very little value. Between the room and valet parking, I ended up dropping like a G at this place for three nights, which is double what its worth, IMO   It has maybe 10 or 15 employees total, so its almost like checking into a hostile in Europe, with better furniture. It gets to be kind of a scene for posers, too. especially at the Merk. I'll give it a 3 though... because the staff was cool and for the location.

12/12/11 | Link | Rating: 3.0
47. David M.
The experience of staying in a locker room combined with a garage. Room had a mildew stinch. Hotel was dirty and needs upkeep. Poor service combined with arrogance. In the persuit of being hip, luxury has been compromised.

19/02/12 | Link | Rating: 1.0
48. Dolly v.
We couldn't stay away!  Staff is still fantastic as ever.  My previous review still stands.  

We  had dinner at The MerK again.  Food is consistently good just like everything else.  If you want a more intimate setting you should sit indoors.  We sat outside this time.  The atmosphere is livelier and a lot more entertaining outside.  You can people watch as you eat, however it can get a bit chilly even with the heat lamps.  Our waiter (Jeremy W.) was a big part of our happy experience he was extremely attentive and helpful without being overbearing.  He offered very good recommendations for places to go after dinner.  

We also ate lunch at their sister restaurant, Krust.  The pizza was mouth wateringly (did I just make up a word?) delicious.  It was beautiful!  I never thought I would describe pizza as beautiful.  The pizza was topped with a TON of brightly colored FRESH veggies.  It was like an explosion of bright colors.  It tasted just as good as it looked.  I LOVE N.Y. pizza and I never thought that I would be able to find pizza on the west coast that would even come close, but this is my west coast go to pizza spot from now on.  There was very light tomato sauce and a thick layer of toppings however, it was like an oxymoron.  The sauce was so flavorful you didn't need much of it, and the crust was still crispy in spite of the thick layer of toppings.  I was expecting something soggy and flavorless, but it was nicely crisp and flavorful.  Tom Miller was the chef who made our pizza.  He isn't the usual pizza chef? pizzaiolo? but if he makes other dishes as good he made this pizza I will be looking for him again.

26/11/11 | Link | Rating: 5.0
49. Julie L.
Me and the bf went on a little one night vacation from long beach and decided to stay here. We were so very pleased with the room. The lavazza coffee was a fantastic touch. They valet your car for you for a flat rate and will take it out for you upon your request. We got there a little early and needed to kill about a half an hour, so the concierge gave us a BOGO coupon for across the street! Brentney was so so helpful throughout our whole night and also very sweet. She suggested so many places to visit tailored just to our liking. We had so much fun and went so many places on our mini vacation thanks to her. We definitely will be back here soon. super duper recommend!

12/06/13 | Link | Rating: 5.0
50. Ted P.
Let's get the important part out of the way.  Best.  Hotel. Room. Coffee.  Ever.  Seriously.  They have a Lavazza super automatic coffee maker plus first class Lavaza coffee right there in the room.  We ordered room service because the coffee in the room was far better than anything we could get in a restaurant.  I note that a couple of the reviewers have had problems figuring out how to use the machine.  Personally, it didn't take very long to sort out what needed to be done.  

The hotel interior and rooms are ultra modern with lots of stainless and concrete floors in the rooms (at least ours).   I understand that is not to everyone's taste but it suited my wife and I just fine.  The rooms have B&O AV equipment which is extremely impressive in a hotel.  Remote controls for the lighting were a nice touch too.  Really the only negative was the elevator which was painfully slow.  We did elevator vs. stairs races every day...added some fun to the ride :)  FWIW, the stairs won unless you really spotted the elevator a lead!

We got there on what I presume to be a low traffic day and were upgraded to one of the penthouse rooms.  Not much of a view but loved having the larger room and higher ceiling.  The extra distance from the ground helped keep the noise of the late night revelers down to a manageable level.  And hey...you're staying in the Gaslamp quarter in a renovated 100+ year old building.  You've got to expect some noise.  

Front desk crew was extremely friendly and helpful.  The location was very central to many things.  I'm not a huge fan of the Gaslamp quarter but it was a relatively easy walk to Balboa park, the San Diego Zoo, Petco field, various ocean front access points and Little Italy.  Cab ride to/from the airport was 10 - 15 minutes.  

Overall a great experience and highly recommended.  I would definitely go back.

08/07/12 | Link | Rating: 5.0
51. Dominic M.
What an awesome place to stay in San Diego! It is right in the heart of the Gaslamp, near all the shops, restaurants, clubs, art galleries, Horton Plaza Mall etc.

I love boutique hotels. Especially when the staff is so amazing. Anything you need they will accommodate for you. (Ask for Christos) Their spa services are fantastic too. Exquisite Care (the hotels spa service co.) provided a once in a lifetime couples massage for me & my girl :) Ahhhhhh, eternal bliss

This hotel has sooooo much history too. It has been around since like 1900!! And the guy that created the ferarri designed the hotel too! How cool is that.

All in all I had an amazing experience (thanks to Christos the front desk manager) & highly recommend this lovely boutique hotel to everyone :)

10/03/10 | Link | Rating: 5.0
52. Kristine R.
2.5

I'm still debating on how many stars to give this place.  The location is amazing right in the heart of Gaslamp - walking distance to all the clubs and bars.  But there are its downfalls:

1) Parking is $30 a night and it must be valet. BOO.
2) Yes, the rooms are nice and modern - but unless you're staying here with someone you're intimately involved with -  pick another place. The shower is literally in the room with no door - so yes, the person you are sharing the room with can see you showering (kinky!).   We did ask for a sheet so, it served as the door and well some covering.  I came here for a girl's weekend and though I love my friends - I really don't want them seeing me shower thankyouverymuch. So, unless you're cool with whomever you're staying with seeing your shower - then by all means go for it.  But, you can be like us and just ask for a sheet.
3) The room we stayed felt like it was haunted. SERIOUSLY! First of all me and my two friends were trying to fall asleep and the shower goes off for three seconds.  Mind you, the last time one of us used the shower was at least six hours prior. So, it was no residual water coming out. Also, in the morning we all heard the expresso machine go off and we were all still in bed - NO ONE was up yet. WEIRD. I was afraid that some coffee would come out.
4) The walls are thin - you will hear people open and shut their doors and maybe other things you may not want to hear.

The positives are:

1) Location - central to everything Horton Plaza, bars and restaurants
2) Service was good - very attentive, they show you how to use the expresso machine and they were prompt in delivering the ice and extra towels and blankets we asked for.
3) It is a nice, sheik, modern hotel and it is roomy as well.

I probably won't come back they're other hotels around the area.

11/01/10 | Link | Rating: 2.0
53. Jonathan U.
Stayed this weekend, overall awesome hotel. Very modern and very nice. You can't beat the incredible location! Next to the Westfield plaza. You can walk to petco park for a Padres game and stop by a bar on your way there. Downside; very expensive parking and no ice machine. Had to call every time for ice. However, shower is amazing, bed is comfortable, nice tv and unique style. I will definitely recommend to friends and family.

25/06/12 | Link | Rating: 4.0
54. kevin l.
Centrally located in the Gaslamp District the Keating is an amazing boutique hotel for couples. Great friendly staff, reasonable prices, very very clean and well kept rooms. I mostly appreciated the way in which the styling included the historic value of the building.

20/07/12 | Link | Rating: 5.0
55. Mandi F.
I have never stayed at a boutique hotel before, so this experience was something completely unexpected.  

The Keating is located in the heart of the Gaslamp district and makes for an easy walk or ride to all the best bars and attractions.  

Check-in was brief and pleasant, our bell hop was very courteous and even shared the history of the Keating with us and was pretty entertaining for that awkward ride up the steam powered elevator.  

Let me get to the really good stuff.  So I was really suprised when we walked in.  This place is VERY minimalist, which is awesome.  Everything is very streamlined and flows well with the designer. The shower was amazing, with a full sprayer AND a rain shower that even 6'6" Chris Carpenter couldn't complain about!  The bed was AH-MAZING.  We had just arrived and had a ball game to get to, but the bed was a bloody trap!  It was SOOOOOOO comfortable!

Finally we got up and motivated to leave that amazing bed and called for a cab.  The hotel had one ready for us before we even got down the stairs.

When we got back, the hotel had provided turn down service and housekeeping even hung our clothes for us that we had left on the bench.  That was pretty nice...OH and they left cherry cookies.  They were SO yummy.  After watching the last of game 5 on the sweet ass flat screen tv we called for dinner recommendations and they had what we needed right on the spot!  

If you're a light sleeper I recommend using the ear plugs provided by the hotel.  While the noise is not bothersome, it is very convenient that they do consider their light snoozers.  

Rolling out of bed in the morning was just plain torture!  I mean, who wants to leave a cloud to go back to the daily grind???  

We called down to see if there was a breakfast place nearby we had recommended by a friend, the desk staff pulled it up, wrote down directions for us and even called the restaurant to get us a reservation.  There was an hour wait and we literally just walked right in!  That was so nice of the hotel!  

Service was amazing
Accommodations were incredible
Location is perfectly ideal

I will be back here soon!

30/05/10 | Link | Rating: 5.0
56. Melissa V.
This is a lovely hotel, where we stayed over St. Patrick's Day.  The beautiful exterior room we had, though, was VERY VERY LOUD.  So loud, in fact, that ear plugs were left in our room as an amenity and little could be done without them.  The reason for my post is to recognize the manager who addressed my complaint.  His name escapes me, but (though young) he handled the situation beautifully, finding us an interior room at a better rate and offering his sincere apologies.  I was very impressed with his handling of my not-too-pleasant disposition.  Kudos!  We would love to return to the Keating, but will do so only at a time when there aren't 24/7 parties in the Gaslamp District!

21/05/13 | Link | Rating: 4.0
57. Ryan B.
This was a @@@@@ hotel on a travel website I belong to.  I knew I would be taking a gamble not knowing what hotel it was.  I just wanted a pimp pad to crash at for my 30th birthday.  My jaw dropped when it was revealed, the location was a block from our venue.  SCORE!

Check in was quick and easy, staff was friendly.  Room did not disappoint, modern urban decor, my friends loved it.  Very clean and well kept with all the amenities and goodies to keep you happy.  I would definately pick this hotel again if I wanted an upscale place to crash in Gaslamp.

Be aware, overnite parking is $35/nite valet only.  Also, not a good hotel for kids or people who are sensitive to noise, you will hear all the noise from F street.

25/01/11 | Link | Rating: 4.0
58. Johnathan N.
This hotel is AWESOME!! The staff was friendly and the room was high tech and very clean. I definitely recommend this hotel!

26/09/12 | Link | Rating: 5.0
59. Jackie R.
We were upgraded to a suite that had a great view of the city. We were able to watch 3 Fourth of July fireworks displays from our room! The room itself was super modern with chic exposed brick, swanky furniture, luxurious bedding and new technology- flat screen TV with surround sound, iPod speakers, charging station, etc. The lighting in the room was sexy- spot lighting with dimmers. The espresso machine in the room was also quite interesting--totally unnecessary, but incredibly enjoyable.

Some of the cons were situational...my husband and I traveled with our friend. There is a lack of privacy in these rooms--the sliding door to the "water closet" isn't sound proof and reveals whatever is going on in there--I get stage fright so this was slightly problematic for me. The others didn't seem to mind. The shower has no doors...and the walls are see through on the sides so if you get at a certain angle, it's quite a show. The shower itself was great- a "raining" shower head. I never wanted to get out! The towels were huge and soft.

The only parking at the hotel is valet which runs $30/night. I understand that parking isn't cheap in cities, but $30 seems ridiculous. As with anywhere, if you use something in the room that's not complimentary it's pricey. For instance, a $10 first aid kit gets you 2 band aids and some antiseptic wipes in a cute tin. You can also get a 375ml bottle of Grey Goose for $125. There were some other fun, well packaged purchase items: a disposable camera, Kama Sutra Weekender kit, condoms, mints, and a deck of cards. I think all of these items are well thought out and I found it fun for them to be in the room.

The only other "cons" are more like fair warnings. All of the noise at the clubs, bars, and restaurants on the street below can be heard in the rooms at night. I'm not sure when the noise subsides, but it's after 2am. We loved the location...right in the middle of everything! We will stay again.

05/07/09 | Link | Rating: 4.0
60. Ellyn R.
I would basically live in this boutique hotel after staying here for 4 nights last week. That's saying a lot considering I currently live in a pretentious Trump building near NYC in the lap of luxury. I was a little worried since the building is so old. I expected it to be slightly creepy, maybe faux fancy. But as soon as my boyfriend and I arrived, we were greeted at the curb and escorted to our room. The staff gave us a tour and explained that the rooms are designed to be clean, modern, and functional.

The king size bed was one of the best feathery comfy hotel beds ever. The shower was open, as in see through, right in the room, and had two shower heads, although this may be uncomfortable if you're not staying with your significant other. Double sinks, state of the art TV and wall radio, ipod dock in the alarm clock, espresso machine, and charger dock. Comfortable robes and slippers provided since the floors are concrete (therefore more sanitary?). Pull out closet, yoga mat, and big windows. They even left desserts and spa music on the radio when they turned down the room every night.

Staff was great, with good recommendations, very friendly and accommodating.

My only complaint is that I had to leave and stay in much less impressive hotels in Santa Barbara and San Francisco for the rest of my vacation. The Keating is a tough act to follow.

13/07/10 | Link | Rating: 5.0
61. Anya J.
I wanted to do something incredible for Valentine's day so I booked a room for the night at The Keating. We stayed in a standard stanza. Even though we live in San Diego and go to gaslamp twice a week, it felt like an amazing vacation  My valentine is a passionate Ferrari/ Maserati lover (I am as well!) and I thought it'd be fun to stay at a place designed by Pininfarina.
We had a great time.... We ate downtown at La Puerta... had a few too many margaritas and stumbled back to our conveniently located hotel (which is also conveniently located next to Horton Plaza, bars and F Street!). It was particularly bizarre to me that this hotel was so modern, despite its historical venue.  I loved the tall ceilings in the room and minimalistic, masculine design. I was charmed by the lively urban landscape outside of our towering windows. My boyfriend was super excited about the remote control/ dimmer for the lights and the house slippers. I love that he is easily pleased.
The Keating has a very sensual feel... which was perfect for Valentine's day. Additionally, the service was great. We asked one guy to take a picture of us and he sprinted to the valet booth and gave us a free disposable camera. One tip is to park at the Horton Plaza overnight for $20 instead of the hotel's rate of $35/night.  Also, you can request late checkout at 1pm.
The only things I didn't like about the hotel were:
-The morning traffic outside was extremely loud and we woke up at 5am.We tried to use the hotel's radio sound effect: "rain" to compete with the noise... but no luck.  I think the hotel doesn't have great insulation around windows and such due to its age.
-The espresso machine made repulsive espresso.
- No privacy in the restroom.
-After a shower the floors were drenched because there is no door.
- They didn't apply the Yelp discount of 15%  because "I had a Valentine's day special deal".. even though they said they would validate it on the phone.

Overall, I was very pleased with my choice to stay at The Keating. My valentine was very surprised and impressed..so I did good! I would definitely recommend this place to couples and a younger crowd. The location was perfect and the aura was charming. I just wish there had been more Ferrari/ Masterati influence (other than the model car on each floor).

21/02/11 | Link | Rating: 5.0
62. Jamie C.
This review is way overdue--the last time I stayed here was in 2010.  Everything about this place is just fab. The decor, service, location, the history: all top notch and exceed 5 star expectations. I booked the Imperiale Suite the first time I stayed here and was blown away.  Just straight out cool, hip and chic and remember that this isn't the place to take your grandma or kids, folks.

24/04/12 | Link | Rating: 5.0
63. Danielle F.
I travel a lot for work and have to say that this is by far the strangest most uncomfortable hotel I have ever experienced. Mind you, we are talking about the Keating in its class of hotel-- I'm not comparing it to a Motel 6.

The walls are red, so are the carpets. The best way to describe it is it's like being trapped in The Shining with Nicholson about to axe through your door. The showers don't have doors and are in the middle of the room. Talk about awkward if you are sharing the room with someone less than your romantic lover.

It's a creepy place. And my personal coffee machine that they teach you how to use when you get there got jammed every time. Then it exploded. Nice.

27/07/08 | Link | Rating: 1.0
64. Nikolous F.
Great hotel with a cool vibe but if want to go to sleep before two am, don't stay here. The location is reminiscent of Bourbon Street in New Orleans. You will hear music, laughter and general drunken revelry until the wee hours every night of the week. If you're in the district for that end, then by all means stay here.

22/05/12 | Link | Rating: 4.0
65. Monica D.
I stayed at the Keating hotel on Saturday night 09/08/2013 and had a great visit. The staff was very friendly and helpful with all questions and requests that I had. Their complimentary breakfast is delicious, especially after a night of partying! Fresh fruit, scones, muffins, oreos, coffee, all delicious. We stayed on the 2nd floor in a suite and it was very spacious. The beds are comfortable and the rain shower is awesome! It was clean and wonderful and we got there a little earlier than check in time but our room was ready and it was perfect. It is less than a 10 minute walk away from Petco Park and there are so many bars to visit while you are staying here! We did not have a problem with the noise outside (because we were part of the noise). I would say that after 2:30am the noise dissapears. Overall awesome experience!!! Would come back again. Thanks Keating, you rock!!!!

10/09/13 | Link | Rating: 4.0
66. Joe M.
While I enjoyed my stay at this hotel, I need to give them only one star.  Upon check-out, my receipt was emailed to me.  When I arrived home and reviewed it, I realized that the rate charged was much higher than the rate on my resevation confirmation.  I have been trying for 2 weeks now to resolve this.  I have left voice mail messages with their accounting department and also their personal concierge, as well as sent multiple emails to the hotel asking for someone to review my bill or contact me.  It is 20 days later and not a single response.  Very disappointed in their customer service, and fraudulent billing practices.

28/05/13 | Link | Rating: 1.0
67. Lee S.
Swanky and hip and in the middle of all that is Gas Lamp.

I chose a Nuda Stanza (basic room) and can't believe it's their basic. This room type is a large loft style room with interesting storage space for clothes and such, a translucent shower adjacent to a spacious double sink, a separate commode, wall-hung flat screen tv with external stereo speakers, a dvd player, a wall-mounted Bang & Olufsen cd/radio player, remote controlled lighting for your ever changing moods and a real comfy bed.

I checked in after a long day's work, showered in the multi directional water flow blue cube of a shower, mixed myself a drink from the well-stocked mini bar and sunk into a deep sleep.

Will. Be. Back.

10/03/11 | Link | Rating: 4.0
68. Sua S.
This was not my kind of hotel but I'm sure others would love it. Definitely a party atmosphere putside and you can hear everything late into the night (and the trash trucks early in the morning). Very trendy hotel and design - open showers, concrete floors, minimalist WC. I would only want to stay here with a significant other or by myself, otherwise its verrry intimate.

Service was disappointing. We asked for two beds, got one. You were supposed to get cookies at turn down (we didnt) I then asked for the cookes they had, was told they were supposed to be in our room (they werent) and so I tried to call down but the front desk line was just always busy.

22/04/12 | Link | Rating: 3.0
69. Kathy R.
I can't say enough about this place.  The hotel is beautiful. The staff is over-the-top accomodating.  The room was luxurious & contemporary.  The bedding was soooo comfy... and made me want to sleep in all day :)  We left our car valet parked for 3 days.  We ate 3 squares a day, went to several clubs, and several cigar shops.. all within walking disatance, which was EXACTLY what we wanted.  

The only downfall was the noise, which I was prepared for because I had read about this in the reviews. Knowing this information ahead of time helped because I was ready & expected it... so it didn't bother me.  It's night time music from the club downstairs & morning time cleanup at the bars & restaurants (trashcans being put out, etc). We tried opening our window at midnight so we could actually listen to the jazz while we slept..but we couldn't hear it over the sound of the air conditioners :(

It was a great experience & a very unique place.  The desk employees were great.  They recommended all of the restaurants we went to & were always so pleasant..

03/06/11 | Link | Rating: 5.0
70. Russell H.
I would give this place a 4 star or more if it were not for the noise. Love the location in the heart of the gas lamp. Love the ambiance. Love the fact that there is room service, awesome showers, Jacuzzi tubs in some of the rooms, and very friendly staff. But the noise from the street just washes right into the room until 2:30 in the morning. Geez. If you can wear a headset or earplugs while sleeping . . . great. I will try an interior room next time and see how that is.

07/10/13 | Link | Rating: 2.0
71. Mike A.
My wife and I stayed here 5 nights for our honeymoon and we couldn't have been happier!!!

The staff were great, everyone was friendly and willing to help any which way the could.  We were surprised on our 3rd night by a staff member delivering a bottle of champaign, that made our night!!!!!!

The hotel is perfectly located for a quick walk to all of the great bars and restaurants the gaslamp has to offer.

Thank you for making a special week even better!!!!

11/11/12 | Link | Rating: 5.0
72. Danielle B.
The reason I chose this hotel was it's great location - right in the historic Gaslamp district. The staff was wonderful; they gave us great restaurant recommendations. The room was very modern and had an espresso machine, Bang & Oluffsen radio, and remote- controlled lights. It's also a green hotel, so no paper, no plastic bags in the garbage cans etc.

The one downside was the nudy show my friend and I were forced to give each other.  Let me elaborate - due to the modern decor, everything was basically one large room with the shower open directly to where the beds were. It was relatively protected by 2 transparent walls so the room didn't get wet, but this provided a slightly awkward atmosphere as I was traveling with a platonic friend (whoever is in the room can see the other person showering). Definitely a feature that would benefit a romantic getaway for a couple, but not necessarily practical for other people.

05/07/11 | Link | Rating: 4.0
73. Chavah A.
I really liked this hotel. It is in a good location, the rooms are very clean and contemporary, and the staff was very friendly. If you want to be in the center of the Gaslamp this is a great place to land. My only issue was the air conditioning. It wasnt working and I woke up sweaty a few times in the middle of the night. I called to see if I could get some help with that and the concierge told me no maintenance men were in at that time and offered no real help. I had to ask if he could find another room for me. I ended up just sleeping with the windows open and suffered a few mild mosquito bites because of it. It would've have had 5 stars for sure if this little incident hadnt happened. It's a nice place with nice people. I recommend it...just dont get room 4B ;)

31/07/11 | Link | Rating: 4.0
74. Matt P.
We were upgraded to a gangster suite & we had a blast. Only come here if you want to party though... Very close to the hustle and bustle of downtown.

27/02/12 | Link | Rating: 5.0
75. Julia H.
Let me start by saying this hotel is gorgeous, hip and modern and I recommend staying here. Especially for a romantic getaway weekend or for business travel. Everything in the room is custom made and top of the line! Flat screen tv, espresso machine in the room, waterfall shower, remote controlled lights and a top of the line sound system.

But, the one star off is that my friend and I were two female best friends traveling for a girls weekend in San Diego and the room was very obviously meant for a little romance because the shower was inside the room and had no door on it.

I would definitely love to go back for a romantic weekend with a boyfriend :)

04/07/11 | Link | Rating: 4.0
76. Mister T.
i'm giving this a 1 star in an effort to draw attention to the huge problem with this hotel: the fucking NOISE  

i booked here because it had 4 stars and seemed mostly favorable..  i did read a few reviews that mentioned the noise but figured the reviewers might be blowing it out of proportion.   they were not.

the noise factor is no joke.  goes on till early in the morning.  sounds like a bar fight going on inside your room.   i was extremely drunk when i went to sleep and sleep with ear plugs and still woke up in the middle of the night (it was around 3am) and it sounded like I was at the Burning Man Festival.  

we were just staying 1 night, booked last minute and got a decent deal so it didn't matter that much, but I feel like i should warn potential visitors who care about such things.  i would honestly feel sorry for a couple coming here to stay for a few nights hoping to have a romantic, peaceful weekend.  

as for the room, it was not bad - just kind of strange.  we stayed in the Stanza. the oversized shower and sinks are right there in your room - it felt like they put a bed in a gigantic bathroom.   but all clean and nice enough

aside from the noise everything else was fine with this hotel.  

free wi fi is always a plus.  at least they don't charge for that.  36 dollar valet parking does suck though

did i mention it was noisy?

04/09/12 | Link | Rating: 1.0
77. Bryan W.
PROS:
1) Staff:  They are extremely helpful and very friendly.  We asked them if they knew when Extraordinary Desserts closed and they called to ask.  We bugged them a lot about random stuff, and they always responded courteously.

2) Location:  This place is RIGHT in the Gaslamp District.  There are plenty of bars around.  There is the Westfield Horton Plaza literally across the street.  There are a lot of restaurants around, so finding one was never a problem.  The nightlife here is amazing!  

3) Room:  This is a very modern and trendy room.  The lights dim with a remote control.  I could see one potential problem, however.  The shower is in the corner of the room.  There is no door, and it is quite see through.  DO NOT GO WITH FAMILY MEMBERS OR FRIENDS....it would be very awkward.  The bed was one of the most comfortable I have slept in in a while.

CONS:
1) Parking:  If you choose to Valet, it would be $32 a night, with in and out privileges for the whole day.  What me and my girlfriend did was we parked a few blocks away, and paid $5 for 10 hours.  The bad part about parking a few blocks away is that you have to move it (to a different parking spot) if you're going to leave it for more than 10 hours.  

2) Noise:  Because The Keating is so close to so many bars, it can get kind of noisy at night if you're trying to sleep early.  However, it's not that bad, just worth mentioning.

21/06/11 | Link | Rating: 4.0
78. Tee Candy T.
How can this gorgeous hotel have 4 stars????? This is a very Hip hotel. My girlfriend and I stayed here for 2 nights just checked out this afternoon, and we were dreading leaving this love's nest. The staff here are young and very attentive. They definitely aim to please!  Although we did arrive here a fews hours early, checked in our bags and they were suppose to call when our room was ready. NO CALL!!! But our bags were in the room. So I guess that's good! :) well anyways, we had breakfast both days, received 1 bottle of red wine, and 3 course dinner for 2 at The Merks. Not bad for a TravelZoo deal!! The hotel is in the middle of ALL the action! Perfect location and everything is in walking distance.

We LOVE this hotel soooo much that this is our go to spot next time we head to SD.

P.S.....the rooms here are definitely made for a romantic stay! The shower is one of our favorite things here!!

25/06/11 | Link | Rating: 5.0
79. Jenny F.
This is definatley a great place to stay! The staff is so friendly and accommodating. Felt like I've known them for ever. Location is perfect. Central to everything and all within walking distance.  The rooms are modern with a twist. Would for sure recommend this place

16/04/13 | Link | Rating: 4.0
80. Lindsey S.
I loved this place! If you like unique and stylish hotels I would highly recommend staying here. It is right in the heart of Gaslamp. So if you are looking to be in the middle of it all, this place is for you. That being said, the only reason why I didn't give 5 stars is becuase it is VERY LOUD! Luckily the hotel provided ear plugs which totally worked to eliminate the noise. They have the friendliest staff ever! Sometimes this is a negative area for small hotels, but they were amazing. They made several dinner reservations for us, got ice for us several times, and called cabs for us. Overall they were very positive and friendly.

oh yeah, this may sound silly but another perk is that they have a fridge in the lobby filled with Playboy energy drinks. They are free! But if you use the one's in the mini bar they are like $4. So we helped ourselves to the free stash each day!

Overall great place! I would stay there again for sure!

16/02/10 | Link | Rating: 4.0
81. Melissa S.
Got here after a long day running around and it felt so good to arrive and relax at the Keating. Our spacious room faced the street and i simply love to see the sun rise among the buildings in the city. The staff was great from arrival to checkout. The building smells like an older building which it isn't very pleasant. I think It deserves a unique scent. The bed was comfy and massive. I would definitely come back for another visit. The attentive staff is really wonderful. I love all the little things the hotel considers for their guests like bikes and a free little bottle of Fiji water, toothpaste packets, and free WiFi, always a bonus. Oh the  coffee maker is also a plus. There are no instructions posted so tip: place the coffee pod upside down into the machine. When I return I'd be curious to see the special penthouses with the tub. The rainfall shower was not bad, not bad at all. It was a quick and relaxing stay. The only downside was the nearby bar where they may have been doing karaoke or there was a cover band but they supply you with earbuds and so very little sleep was lost. Left feeling rejuvenated and happy. The main reason for the 4 stars was the service which was great, staff was very considerate. I'd rate the service and decor 5 stars. The nose and the scent brought down the overall rating to 4 stars. When you stay here I think you get free breakfast which I didn't really understand. So be sure to ask about breakfast if you decide to stay with them.

28/10/13 | Link | Rating: 4.0
82. Adam C.
Could not have been more disappointed in the place. We booked it because we'd heard such great things, and it seemed like it would be a gorgeous, and glamorous getaway.

Unfortunately, from the moment we walked in, except for the visual aesthetic of the hotel, we started to hate it. The front desk girl could not have been more rude and arrogant while trying to check us in. Apparently this disregard for not only customer service, but social ineptitude towards human contact was a job requirement; as the manager was equally disdainful, and anyone else we tried to have contact with.

The layout of the room seemed like it would be a modern, and cool thing to enjoy. But the cement encasement reminded me of a jail cell. My girlfriend was a bit creeped out and put off by the open shower, insisting that I go for a walk so that I wouldn't just be sitting on the bed watching her shower.

You'd have thought that for the price we paid, and the cement surroundings, that the place would have been clean. Instead, the stained sheets (you know why) were very nauseating and discomforting. Trying to find service to change them was worse. Though, maybe they were dealing with cockroaches or something bigger in someone else's room. Our roaches were just little guys, and seemed to stay off the beds... we hoped.

After all of that, while the bar and restaurant looked cool, we used our assumptions that the rest of the hotel "looked cool" but was worse than the Super 8 we stayed at in Miami a few years back, and ventured out and away from that ordeal for any of our entertainment.

Needless to say, we left after one night, and couldn't be happier now down the street at the Omni. Though we were also told the Solomar was a great place to stay.

San Diego, we'll be back of course. Just, we'll probably opt to egg the Keating rather than stay there ever again.

27/09/11 | Link | Rating: 1.0
83. Jeff A.
Won't let you in the Doll House bar downstairs if you're in a wheelchair!  The wannabe hipsters at the door said it was because I had shorts on, but there was a guy wearing cookie monster pajama bottoms coming out of the bar.. and that was acceptable.  This place is trying way to hard to be one of the cool kids, and they're failing!

17/09/12 | Link | Rating: 1.0
84. Sunshine H.
We loved it!

Room:PHJ

We tried this with a groupon.
The most amazing hotel customer service I have ever seen! They all seemed to work together to make sure the guests got everything that they needed. No one seemed to stick to a designated job. They answered all of my questions even the most strange requests I had at 3 am.  Modern rooms, comfy beds, and a wonderful location.

This hotel is not for everyone! Probably good for 21-35 party minded single or couple.
Not for people on a business trip, with children, related guest, or looking to sleep when on the bottom floors. Not saying this cant happen just saying the hotel seems to be more catered toward a specific crowd.

It was okay that:

The way the shower and mirrors are located in the room didn't leave a lot to be imagined ;-) I would recommend for a couple or someone who is okay with bearing their goodies in front of their roommate.
This place is dog friendly.
This hotel is located in a prime location of wonderful downtown Gaslamp. Right by a lot of bars. So it gets pretty loud at night time on the streets. This is a smaller hotel but we did not hear any noise from anyone else outside or next to our room. The hotel does leave ear buds on your pillow just in case.

What I wished it had:

A mini fridge without with more room in it so I could fit my leftovers.  And a microwave or somewhere with a microwave I could use.
The same customer service in the Pussy Cat Lounge Club below as the Keating Hotel. We visited there after our party had a couple of drinks and we needed to sit down and get water but there was NO SEATING. Only for bottle service. Pretty empty club at 11 pm but ALL the seats were roped off for bottle service? We may have stayed there and some of the not so drunk of us may have had a drink or two more and tried to ride it out but the bouncers there weren't very nice.  
Better parking. I'm sure valet hated us since we kept going in and out but finding parking in Gaslamp is HORRIBLE. You could park for 3 hours at the mall parking garage and then just validate inside (at the black boxes NOT the talking machines) the mall before the 3 hours so it would be free but we didn't find that out until the last day we were there.

What we LOVED:

The location was great for us.
We ate a bite me right across the street. They had a wonderful happy hour with discount drinks and appetizers, great mojitos and giant veggie burritos.  
We went to the Tipsy Crow a bar also across the street at about 8/9 on a Friday night. Had a wonderful time playing shuffle board, pool, and then downstairs to a small club that played top 40's/hip hop. Not too crowded and lots of fun. Try the BJ shot. :-). We also tried the club crawl which was walking distance and was fun and the pub crawl which was right around the corner but was cancelled at the last minute :(
Super comfy bed and you have your own a/c in your room which we loved! They have a wonderful coffee machine, sound system and TV in the room but these are more for the tech savvy and some people may require assistance or directions. Once you figure it out its great.
Nice room, thoughtful touches, and the white sheets, pillows and comforter were spotless, no stray hair or weird stains.

That check out isn't at 7 am!

Again the staff is amazing. We would definitely visit again.

25/02/13 | Link | Rating: 5.0
85. T. B.
I want to say first of all, the staff is amazing and so are the rooms.  My wife wanted to take me away from life and planned it months in advance.  Operating on a limited budget she worked with the event planners at the keating.  We received quotes from them via email and reached an agreement.  While we were there they double charged us, which we had them fix the next day.   After we left, it took them 1 week to bill our account.  When they did it was almost double our quote.  

The email we had received telling us what was "included" in the price was not actually included.  We showed them the email, and we were told by a manager that they are sorry that we were told it was included, but we should not have been told that.  I asked if they would refund it since we agreed we were lied to, and they said no.  We contested it with our bank, and the Keating refused to give them receipts drawing the investigation out.  

It has been 3 months, and we still cannot get calls back from the keating or resolution of this.  We loved the hotel and the people while we were there, and were planning on coming back many times but this experience has made us urge others not to stay there no matter how pretty it is.

Some things just are not worth the potential problems they cause.

12/09/11 | Link | Rating: 1.0
86. Michelle M.
This hotel is in a great location right by several bars and restaurants that are walking distance. This place is ideal for couples who might want to get away and perhaps work on making a baby.  One thing to keep in mind, this place is very happening so if you can't sleep with a little noise than you wouldn't want to stay here.

26/02/13 | Link | Rating: 4.0
87. Brandon O.
This hotel would receive 4.5 stars if the loud bass music ever stopped.  I am typing this from our second story room, looking out at Tipsy Crow across the street at 7am on monday morning of Labor Day weekend.   I don't know where the music is coming from, but it really doesn't matter because we still hear it and it's been non-stop all night.  Terrilble sound accoustics and thin windows don't help, thank god they provided ear plugs for us.  My fiancee and I are in our 30s and like being in the middle of activity (location of hotel is great), but we went to bed at midnight and felt like we were laying in bed at a nightclub.  Not to mention the loud elephants who were above us stomping on the floor all night.

Amenities were Ok, cool features and stuff... Which helps offset the noise issues. Also the front desk was very nice and helpful.

We got a last minute room for $142, after tax and parking for the nite we should see our bill rise to approx $200. Probably will opt for a quieter hotel a block or two away next time.

03/09/12 | Link | Rating: 3.0
88. Erwin B.
This "hip" hotel is just not for me.  It is beautiful, but uncomfortable.  All the fancy electronics and coffee machine are great, but you cannot figure out how to use them.  I spent twenty minutes just trying to figure out how to turn out the lights with the remote control.  And speaking of lights, there are bright, recessed spotlights in the ceiling and no lamps, none!  My partner stays up late after I go to bed and the only way he could read was to leave the overhead spotlights on.  The funky, space-age furniture is amazing to look at but no human being could sit comfortably in it.   And the noise!  OMG!  All the other reviewers are NOT exaggerating!  We were on the top floor, and might as well have been INSIDE the bar across the street.  It's a great location, pretty to look at, and hip.  But for the price, I would have expected something a little more comfortable.

10/11/12 | Link | Rating: 1.0
89. C J.
Beautiful hotel. Great location. Amazing service.

I would have given it a 4 star rating BUT upon entrance to my room there was MUSIC PLAYING softly in the background!! I fell in love on instant. The shower is beyond amazing with its no-door design and optional rain-fall feature. The same staff member who checks you in may be the same staff member to valet your car.. that's kind of cool I guess. lol. I stayed on the second floor (not by choice) so I got to hear, loud and clear, the drunk party-goers frolic through the streets. Stay in the Penthouse if you can.

My first time in San Diego at a gorgeous Ferrari-design inspired hotel was truly a luxurious experience. I'll be back for sure!

15/04/12 | Link | Rating: 5.0
90. Kara P.
You will be in the heart of the gaslamp staying here and this hotel ooozes Rock Star Sexy.  Imagine the Italian designers working together to translate the sexiness of the Ferrari into a hotel an combine the historical site and you get THE KEATING.  

SEXY, LOUD, and MODERN.  Noise rises at 2am and dies down, but you get a little downtown show if you look outside your window.  

We had the Romance package and our room was decorated with rose petals, we had a sweetheart table with room service delivered (in courses),  and candles lit everywhere.  The gadgets alone in the room  will amaze you, just like the inside of a sports car.  

They have the oldest elevator in San Diego and an authentic Olympic torch.  Whoever complains about the cement floors was too blind to realize they give you Frette slippers which are fantastic as you come out of the rain shower.

12/08/09 | Link | Rating: 4.0
91. Sabrina M.
The Keating Hotel has probably the most unique aesthetic of a boutique hotel I've ever stayed at. Think industrial-high-school-locker-room-chic. While that description isn't the first that comes to mind when one thinks of luxury, it certainly adds character. The decor is minimal but The Keating provides the best of the bare necessities (and soap in test tube vials, another reminder of my high school days). Since it is located right in the heart of downtown, this isn't the kind of hotel to hole yourself up in. With a pizzeria, restaurant, and nightclub all attached to its base, there is a lot to do without leaving the block.

Another great experience-- my first time showering with a down pour shower head. There is no separation between bathroom and bedroom at the hotel (don't worry, toilet is off the side in its own compartment).

Another perk is the killer and very personal service. It's a small hotel where within one weekend, everybody knows your name. As much as I love Andes mints, it's refreshing to get something different (an assortment of tarts, which varied each day) as my turndown treat instead.

27/05/11 | Link | Rating: 4.0
92. Donna D.
All in all, a nice place to stay due to the location and the friendliness of the staff.  However, I did not give this hotel five stars due to what I consider outrageous charges.  First, the valet parking is $32.00 per day (and you really have no choice but to do this, since there is no parking around the hotel).  Second, and the most irritating, is unbeknown to you when you check in - there is another charge which is not verbalized to you nor in writing anywhere (they hit you with it at check out).  This is an outrageous fee of $18.90 per day which they stated was a cleaning/boutique fee.  I don't know about you, but I consider a hotel cleaning the room part of the room rent which you pay per day - I have never heard of such a thing at this at any hotel anywhere!  They just seem to want to such money out of you at every turn!

26/02/14 | Link | Rating: 3.0
93. Dano G.
This is absolutely one of the BEST hotels I have ever stayed at.

The design of the interior is NICE.

The way the shower is part of the room and doesn't have a door is way cool, and super pimp.  Sure to get you some ass if you invite some female action back to your room after hours.

The decor in the hallways is very pimp.

The club downstairs, though, kinda uppity uppity snobby snob, though. I got work to pay for my 3 night stay here, so access to the club in the basement was granted.

But it was also ASR show weekend, so there was a pirvate party held in the club one night. So, that one night taking the elevator to my room was a nightmare.

On my tour to get checked-in, the host told me that the elevator in the keating is the FIRST ELEVATOR in downtown San Diego. I remembered that when I was in the elevator full of young ones trying to sneak into the basement club party here. Becase the elevator was packed.

And we got stuck for more than an hour.

And, no, not all elevators have an escape hatch in the ceiling. Because this one surely didn't. I couldn't "Bruce Willis" myself out of the elevator to save all of our sweaty lives.

People panicked. Just like in the movies. The phone in the elevator calls some maintenance guy somewhere that should be awake at 1 am. I wasn't even comped anything for being stuck in the elevator, though.

Minus 1 star for that.

But 4 stars for the ass that was scored for the pimp-ass room.

01/06/09 | Link | Rating: 4.0
94. Valerie S.
Loved it!  Front desk was awesome.  Room was very comfortable!  Great bed and shower ha!  They give you an evening snack..ours was warm chocolate caramel cookies!   Love me some dessert.  They give you a free slice of pizza from Krust Pizzeria if you check in on Yelp.

It was very pleasant.  Rooms I think are typically 200-300 a night.  Valet parking...around $28/night?  Not sure.  I parked on the street.  

It is located on a very busy street, so it could be very hard to find parking near the area.  

Other than that it was a great stay.

29/07/12 | Link | Rating: 4.0
95. Kelly M.
I really wanted to like The Keating.  It's got a great location, we received a warm welcome, and the interior was modern and fun.  My friend and I were set for a great girls' weekend.

Things went downhill when we were woken by a call at 7am informing us that our credit card hadn't run properly, and that they needed the information again.  Because only the hotel staff had access to my name and our room number (and because I was still half-asleep), I grudgingly complied.  Things went further downhill when we found out we had been the victims of a phishing scam.  While I would not ordinarily hold a hotel responsible for something like this, we were informed that no call was patched through the front desk to our room that morning, and that it was impossible to call the room directly from outside the hotel.  We hadn't told anyone outside the hotel what room we were staying in, or even what hotel, but somehow the caller had reached our room and knew my name.

The staff verbally apologized, and offered us a free bottle of champagne.  However, our room was supposed to come with a complimentary bottle of wine already.  That bottle never came.  On checkout, we were assured that headquarters would continue to investigate our case, and that they would contact us with what they uncovered.

A week and a half later, I hadn't heard anything.  I tried to contact the general manager, and got her voicemail.  When I hadn't heard back from her five hours later on a weekday, I called again and caught her.  She indicated that she had listened to my voicemail (and hadn't called me back), and that whoever told me headquarters would be in touch was wrong.  The hotel didn't have headquarters, what had happened was a great mystery, the IT department hadn't been able to discover anything, celebrities thought the privacy measures at The Keating were good enough (so I should too, personal experience be damned?), and if I wanted further information I could have my credit card company contact The Keating.  Upon asking when The Keating had intended to follow up with me, I was informed that they hadn't intended to.

I won't lie - tracking down all the information and putting the pieces of the case together was kind of entertaining.  I felt like the star of my own mystery novel.  However, my main conclusion was to avoid The Keating.  In the future, I'll get my thrills from murder-mystery dinners, instead of hotels with dubious security measures.

25/05/13 | Link | Rating: 1.0
96. Phil R.
I recently just stayed here with my girlfriend, and I absolutely loved it. The staff was INCREDIBLY nice, and the location is centralized in Gaslamp. The concierge service gave us great recommendations of places to eat and things to do while we were there. The hotel is very modern and stylish. Sure, the shower isn't separated from the room, but I felt it was an interesting touch. We could hear the nightlife below, but it didn't affect my sleep. I definitely plan on making another trip to the Keating.

07/09/13 | Link | Rating: 5.0
97. Titus O.
Stayed in the Chic Suite over a weekend.  Room is AWESOME.  Super high ceilings, rounded corner walls, great views of Gaslamp, comfy bed, humongous shower, great tv/stereo systems, little rock garden with candles, and a MIRROR ON TOP OF THE SHOWER.  Sexy.  Very nice modern feel to the place.  Workers were all really nice too.

I didn't have any of the noise problems some of the other reviewers were complaining about.  

If you like going to bars, this hotel is great, cause all you gotta do is walk downstairs and you have 3 bars right next to you.  And if you're brave enough to venture out just a block in any direction, then there's a billion more.

30/08/12 | Link | Rating: 4.0
98. Melissa G.
Great location and staff!

11/09/13 | Link | Rating: 4.0
99. Nanc P.
This hotel should not be 4 stars... It felt like we were stuck in the game clue because it was so creepy. This is not a classy place, would not return

02/09/13 | Link | Rating: 1.0
100. Katie L.
AMAZING BOUTIQUE HOTEL!
The girls that work here are so nice and helpful.
The rooms are amazing. We loved the open shower and amazing technology (the flat screen tv, bose stereo and calming sounds radio). Our room had an arboretum that was spectacular.
Breakfast in the morning... DELICIOUS! I got the eggs benedict and the omelet. BF got the nutella pizza and the granola.
Cookies at night for turn down service were delicious
The merk- restaurant attached to hotel was really good.
Only complaint was the noise until 3am but the sounds of the ocean blaring from the radio made it all OK.
WOULD GO BACK HERE IN A HEARTBEAT!

06/07/11 | Link | Rating: 5.0
101. Angela C.
My boyfriend and I had a great stay here. We got a deal through an app on our phone and booked our room for a bit less than you would if you were to call them directly.

The front desk (I believe his name was Parker and maybe Monica was the girls name) gave us a very warm welcome and were extremely helpful with directions and restaurant/bar recommendations. The duo had great energy which was nice after our three hour car ride.

I had forgotten a bag in my car and the front desk went to get it for me and were back within minutes. I couldn't believe it especially since I had dropped my car off at the valet a few hours ago. I had also requested an additional pillow and again, within what felt like seconds, they appeared at my door with my request. They are really on top of customer serivice here. We felt like we were the only people at the hotel! (Not the case.)

Our room was great. Very modern and maybe designed more for couples rather than friends/family. The bed was very cozy, shower was large and open and the electronics didn't dissapoint.

The location of the hotel is right in the heart of the Gas Lamp district so it was a bit noisy the night we stayed there (Thursday). But nothing that bothered us too much. After 1:30 the crowd died down.

Overall we both appreciated how friendly the staff was and how clean and sharp the rooms were. Probably one of the best hotels I've stayed at in a long time. I highly recommend.

18/08/12 | Link | Rating: 5.0
102. Brian K.
I would say the hotel started off as 4 stars.  Good location in the middle of downtown, easy to find (TIP - park at the Horton mall and buy longterm parking from the office - $10 per day), and the design is great.  We bought a travelzoo package, so we received a screw cap bottle of wine at check in.

A short walk to the Broadway pier, took the ferry to Coronado, and came back that evening.  Things started downhill from there.

We went to our favorite pizza place and came back to the hotel around 9 and went to sleep.  Around 11:30 pm we both woke up because it sounded like we were in the middle of a dance club.  I checked the windows because I thought they were open - they were not, just reallllllly old and reallllllllllllly thin.

I laid there for 4 hours listening to people screaming, music pumping from the various bars, and car horns.  You could make out actual conversations the sound proofing was so bad.   I was so excited around 2:30 or 3:00 am because it sounded like things were slowing down, but then the police started driving up and down the street wailing their sirens to clear the streets.

A good couple hours of sleep after that, around 5 or 5:30, workers started emptying recycle bins full of glass bottles.  

It was, without question, the worst night of sleep I have EVER had in a hotel.  Perhaps because the hotel is old they cannot replace their windows with something better, but if I was them I would fight like hell for an exception so that there is a chance at repeat guests.

Our package also included two welcome cocktails at Sway Lounge.  So the next night, after dinner, we took the elevator down and walked into a construction site.  The hotel website didn't say it was under construction, nor did the Travelzoo package, nor did the front desk person who checked us in.

I bought foam earplugs to get through the next night.  If I was the Keating I would provide these to every room.

So in summation, if you are a 20-something who plans on going to the bars until 3 a.m., you might enjoy The Keating.  If you are anything other than that, I highly recommend you stay elsewhere.

25/06/12 | Link | Rating: 1.0
103. Marco L.
I'm going to try to be as unbiased as possible about this place because it does have some pros and cons and I'm sure there are customers that would find these faults cool.

I work in the travel industry and I get to stay in many different places around the world some great and some not so great.

I spent the last 11 years living in San Diego and only moved back to LA a little over a year ago so I know what to expect from the Gaslamp District.
I knew from the reviews that this place had a reputation for being noisy and I expected it since it is right above Croce's.

What I didn't take into consideration was how noisy it would be and how rowdy the people get coming from the Tipsy Crow across the street.

This place does not get quiet until 3-4 in the morning because the bars shutdown at 2:00 A.M. and the drunk girls screaming and fighting with their boyfriends don't shut up and leave until 3-4 o'clock.
This gives you a window of opportunity to go to sleep until 6:00 when all the trucks start making tons of noise with the tailgates and dollies making noise restocking all the food and beer in these places for the upcoming evening.

This is where I have something to say about the remodel of the Hotel, there was a lot of money spent on this place making it look pretty and putting high end components into it by B&O "Bang and Olufsen".

The TV was wonderful and probably the best looking picture I've ever seen on a TV, but if I can't get any sleep because this is a 100 year old building and it still has single pane glass windows that don't seal out the noise then what good is it?

I don't have this problem in San Francisco, NYC, New Orleans and why wasn't this taken into consideration especially knowing that: 1) People stay in hotels to get some sleep 2) Single pane glass windows are no better than leaving the windows open 3) Your hotel is on top of Croce's (live music), Patrick's blues bar (live music) Hard Rock cafe and across the street from the Tipsy Crow.
I think you get my drift and these things should have been a bigger priority over B&O that I do love by the way.

The other issue I had with the place is the wonderful Espresso machine in the room. It was great BUT you didn't leave instructions anywhere that we could find on how to use it and while I'm on the subject you didn't leave any instructions on how to use the B&O equipment either. Luckily in a former life I use to sell high end audio and B&O was one of my lines and I was familiar with how to use it, but most people would not and I didn't know how to get the HDTV on it because it didn't say anywhere or what channel to start on.

The room had some interesting design choices and luckily my GF and I are very comfortable around each other, but some couples may not be and for some this could be extremely awkward for them like the shower.
The shower does not have a door it is wide open with only two pieces of tinted glass as a barrier.
Since this is one room like a studio everyone can see you and possibly people in the hallway if you were showering and the other person wanted to step out in the hallway the hinged part of the room door would possibly be a clear shot into the shower lol.

The hotel was recently revamped by Gordon Ramsey and its designed by Pininfarina and it does have some cool stuff and a cool vibe about it.
There are some simple things that can be done to help some of these issues and some that are probably more price prohibited.
Overall I really wanted to like it but I think this place would be better for some 20 year olds wanting to party in the gaslamp and get drunk and stumble back into their rooms.
I suppose If I was drunk off my ass from being at the Tipsy Crow all night I would just stumble back into my room and fall into a Coma, short of that I'm not sure how people get sleep here.

We did mention this to the front desk and they said that the room did provide ear plugs, well after searching we did find "one" not one pair but one and that one was used and it had a hair on it ugh.

Parking here is also an issue and its $35 a night. Sure you can park at the mall but I believe that's even more if you park overnight and they are not responsible for your car.
I really wanted to love this place but unless they provide some Nyquil in the room for free I don't see myself ever coming back, Ill stay at one of the more modern hotels like the Omni.

05/07/12 | Link | Rating: 2.0
104. Celina R.
The Keating was not the hotel for me.  I personally don't enjoy taking a shower in front of other people so I found it a little odd that the show had no door and was in the room, not in a separate bathroom.  The noise from the outside was unbelievable.  Instead of wasting money on the sound system and TV's the owner should have invested in sound proofing the windows since you can hear all the noise from the club/bar next door, each night of our stay we did not get to sleep till after 3am because of the noise.  They did try to provide ear plugs, but since they were not individually wrapped I didn't want to take the chance of any previous guest having used them.
We left our room around 10 am on Saturday and when we returned at 3 the room still had not been made up by housekeeping.  I finally had to ask the front desk to send housekeeping over on our way out for the evening.
We booked on Hotwire and what they didn't tell us at check in is that there would be a charge for booking on an external website or about the resort fee charge.  So we were surprised by these charges at check out.  I still don't actually know what these charges are since their system froze while I was trying to check out they told me they would email me my receipt.  That was Sunday it is now Tuesday and I still haven't received that email.  
As nice as the staff was no amount of nice can make up for lack of sleep, and the extra charges at the back end.

20/08/13 | Link | Rating: 1.0
105. Brittany M.
We stayed here so we didn't have to drive all the way up to North County after going to a concert at the House of Blues. LOVED this hotel. Loved that it's an old building but yet so modern inside. Super comfortable and beautiful. I would've loved to take advantage of the amazing looking bathtub in our suite but we were sharing the room with my father in law, so that would've been awkward. Everyone was sooo helpful. We needed ice, they came up. We needed more ice, they came up no problem. They made sure we were completely taken care of and comfortable during our short stay. Would HIGHLY recommend this hotel to anyone that wanted to stay in the heart of the gaslamp.

10/01/13 | Link | Rating: 5.0
106. Jamie C.
Oh my lord...terrible! We read reviews about this hotel before we stayed and lots of people said not to stay but oh no we couldn't take other people's advice so we stayed...this hotel is so damn loud!!!!!! The Hard Rock Cafe is next to the hotel and we heard blaring music, crashing bottles into the trash cans as the hard rock staff emptied trash, people yelling and cheering and noise noise noise until 2 am!!!! If you're on a business trip don't stay here you won't get any sleep; and if the hotel knows that noise is so bad why not make a later check out so the people that don't get to sleep until after 2 am can still sleep 8 hours. We called the desk and they offered ear plugs...seriously...?! So sure we took them but did they help no not at all...we had our tv on LOUD and couldn't drown out the noise...on the note of noise the walls are thin, terribly thin, at 6 am the loud mouth group of guys in the room we shared a wall with were up gabbing their chops loud as can be, mind you it didn't get quiet until after 2am and the dicks next to us were making noise at 6am...needless to say we didn't sleep during our stay here, at around 1am I turned to my husband and said lets just drive home we aren't going to get sleep anyway but he insisted we stay. No sleep, pounding headache and an early check out after dealing with all that noise...no I won't stay here again even if it's free...for the price go down the street to hotel indigo it's closer to Petco park and amazing oh and most of all it's QUIET!!

23/09/14 | Link | Rating: 1.0
107. Lawrence W.
My wife and I stayed at this hotel after I purchased a deal from Amazon Local Deals.  I believe that they are also currently running the same offer through Groupon.  

Every single staff member that we interacted with was beyond great.  I actually had to change my travel plans before even getting here and the people were more than accommodating.  

Yes this place can be loud.  After all, it's in a historical building so there is a limit to what they can do to the building regarding the noise, but they do provide earplugs.  You are definitely in the middle of the nightlife, but everything is within walking distance.  I didn't hear anything with the earplugs and slept very comfortably.

Horton Plaza is literally next door, there are plenty of great places to eat around here, and Balboa Park is within walking distance from here.  You just have to ignore the homeless people who usually mind their own business.  

The shower was awesome.  I can see how it would be awkward if you're staying with a bunch of homophobic guys, but again, I was here with my wife.

One star was taken away because housekeeping did not refill the coffee or replace the shower cap.

07/01/13 | Link | Rating: 4.0
108. Adelaida C.
A historical hotel with a very urban modern appeal.  In the Gaslamp district, it is within walking distance of clubs, bars, restaurants. About a 10 walk from the San Diego Convention Center, so this will be a perfect place to stay for Comic Con in July and visiting teams to PetCo park.
The room includes an amazing espresso machine which is awesome! It also  comes with a yoga mat which is perfect for my morning routine.
The surround sound in the room has a movie theater feel.
The staff at the front desk are very friendly but what I admired the most is that they are personable.
Weather you visit San Diego for a week or a weekend, The Keating Hotel is the place tostay at

06/04/13 | Link | Rating: 5.0
109. R Z.
This was one of the worst experiences I have had at a hotel.  

The only PROs:
Admittedly this was one of the most comfortable beds I have ever slept in, and if you are going as a couple they do have a well stocked mini-bar with wine.

And all of the CONs:

Service-
*They bill them selves as a concierge hotel that can personalize trips for you.  However when I asked about something to do in the area, good wine bars, or restaurants that are kind of low key, they had nothing.  With the way that they advertised I was expecting a list of options or at least recommendations of what was going on in the area.  
*There wasn't even a real bellhop, which I don't mind, but wasn't what was advertised.
*Also, in my dealings with the front desk they repeatedly asked me is I understood, which was a bit insulting, since there was no language barrier.  I felt as if I was being treated like I was 5.

Checkout / FEE-
* I had prepaid for my room including taxes and was when I booked that there would be no additional fees.  So when I went to check out I was surprised to hear that I owed more than $50, $18.90/night (for three nights)  I was told by different employees that it was for the 'boutique experience' or 'resort fee'.  However no one could explain what it actually covered.  One explanation was that it was for the continental breakfast?!?
* When I asked to talk to a manager first I was told that one wasn't available.  When I said I would wait they suddenly found one, who then took an exceptionally long time to meet me.  When they finally came down I was told I was rude, and insulting of the staff.  (Neither of which were true according to the front desk girl later) After lots of discussion I was finally told that the fees would be credited back, and would be emailed a receipt.
*I went to lunch, and when I returned I still hadn't received my receipt and proof of the credit.  The front desk again said they could get a receipt, and that there was no manager.  Again opting to wait, they finally brought a receipt from up stairs, where I was charged an EXTRA $100.  They had charged a higher room rate.  I went in circles again trying to get this charge reversed.  They claimed to have reversed this charge as well.

At present time it has been 11 days and none of the credits have yet to appear on my card.  I will update if they are ever credited.

If you don't mind extra fees and surprise charges the bed was comfy.  I would make sure to check and double check your charges though

UPDATE:  Ironically, the day after I wrote this review, my credit card was finally refunded.

04/03/14 | Link | Rating: 1.0
110. Kristen S.
I visited the Keating with my boyfriend while we were traveling last fall. We loved our visit! The hotel is unique and modern, but still has a very friendly and welcoming atmosphere. We will be returning!

PROS: INCREDIBLE hotel staff - some of the best I've ever seen. Fantastic location, nearby many great restaurants, bars, and clubs. Very trendy and modern - they have an amazing speaker system, espresso machine, and beautiful decor. I would highly, highly recommend this for a weekend getaway trip with a partner.

CONS: The shower is...interesting (and the only reason I can't give them 5 stars). It's open concept, so there is no door on the shower, which is located in the main room with the bed. So there's very little privacy. There are no other room options, so make sure you're okay with this before planning your family vacation.

27/02/13 | Link | Rating: 4.0
111. Derrick E.
The wife & I stayed here the few nights during the holidays, opting out of staying at her sister's family's house in Clairemont; which is clearly over-run with kidlettes, other family members & a couple dogs. No thanks. We'd have stayed at our regular place, HDI Express Mission Bay, but it was still too close to the in-laws. hahahaha, In jest, I kid.    

We just decided to treat oursleves to the Gaslamp since its been awhile.

Our room @ The Keating: 3E
We got in late-night and we were welcomed with a smile & key cards.
Quaint boutique rooms. Comfy king-size feather bed, with only 2 small fluffy pillows! I suppose we could've requested a couple more, but we survived. There's a goodie-bag hanging on the rod between the double sinks containing: earplugs, shower slippers & whatnots...the wifey squeeled with joy. I don't go anywhere with out a supply of earplugs, so we had our own...and you'll NEED'em here! Street level decibles @ the Gaslamp are hitting the red till well over 2:30 a.m. on any given night.

It took seconds for my wife to figure out the Bang & Olufsen electronics the room offered. She turned on the stereo while we unpacked with the tunes still competing with the street noise.

The "studio" room is open & modern. Under the desk a drink fridge sits with beverages for purchase. B&O flatscreen resides on the wall above & angled towards the bed. Several feet from the foot of the bed the dual seafoam-green square composite sinks sit in a counter of stainless yelp.com/biz_photos/the-… . No matter how careful you are with the modern faucets & it's water flow, you'll not be able to help yourselves from splashing water all over the place. Atop the sink counter to the right is a coffee/latte contraption my wife figured out fairly quickly the following morning.
What? You forgot your phone charger? Have no fear. There on the nightstand sits a "cube" of ALL possible charger cords yelp.com/biz_photos/the-… ('cept maybe the iPhone 5 Lightning connector).

There in the corner of room 3E sits the open shower. Exposed to the rest of room, this was definitely designed for love-birds or a couple sorority girlfriends splitting the price of the stay. This isn't one you'd be able to share with another family member outside your spouse or say, any of your drinking buddies. I'm thankful that the porcelain throne at least has it's own pocket door.

We stayed a few nights & each night was more restful than the previous. Earplugs are the key here. Use theirs or bring your own. The only time I was suddenly awaken, one of my earplugs fell out and I heard the crashboombang of a trash truck around 5:30 a.m.-ish.

If you need to find a location or need a recommendation, the wonderful hosts at the front desk are knowledgeble & more than helpful. Our valet was awesome. The first morning, we'd forgotten our sunglasses in the car & she ran over to parking area to retrieve them for us. Oh, no ice buckets in the room, no hallway ice machines. Ice is delivered via room service. If I could recommend a couple things for this particular room? How about an area rug between the foot of the bed & the sink counter and a bath mat instead of floor towel. Cold smooth painted concrete floors is not a comforting middle-of-the-night stroll while heading to the throne.

If you're staying here, note that you're pretty much in the middle of everything that is the Gaslamp district. Our friend lives at the Icon building overlooking Petco Park. Its a short walk from here to there & we found places along the way that we'll visit the next time we're out.

Mind you, hotel valet parking is $30+ per night with in-out privileges. The price of the room AND parking per day was still very competitive with other hotels in the area offering free parking. If you don't have burn holes in the insides of your pockets there are parking facilities in the area for much less...but again, we were treating ourselves. $12 WiFi per night. They comped our first 24 hrs, but we never used it since our room was close enough to get fair reception from the Tipsy Crow free wi-fi. FREE WiFi for hotel guests would have earned them the 5th star...
All in all, it was a very pleasant stay.

Were the hotel staff always smiling & helpful? Hellzyeah! Was our car valet prompt & accomodating? She was the shiznit! Will we stay here again, given the opportunity? Oh yeah we will. Would we recommend this joint to our friends & family? To our friends, YES! To family...maybe.

FYI: The Keating is listed as a historic building (#31) on the Gaslamp Qtr Historic Bldg registry. yelp.com/biz_photos/the-…

Hope this helps in any way...deez® out, for now.

28/01/13 | Link | Rating: 4.0
112. Daniel C.
Stayed here 3 nights.
Location is great, room was nice.
No real gym.
Some of the front desk staff is great. Some are terrible.

11/09/13 | Link | Rating: 4.0
113. Taj M.
A repeat lover of The Keating! Sorry to hear that Smudge, the pet ambassador has passed on since my last visit, but Nica, the new pup, is learning to be a greeter! I love, love, love this hotel. Sleek, modern, sexy and very 'in the groove' of Gaslamp. Came here for my wedding week this time--- we both loved it. Vista over the Gaslamp from the top floor- wonderful! Rain shower is awesome after a day in the sun and at the beach. Breakfasts are amazing, staff is still very hip and attentive. Valet was great with my big SUV and very quick to retrieve it when I needed to head out. Location is fabu if you love the music/restaurant scene, but our penthouse suite was also great to get a bit above the fray. Some things changed since my last visit but the fabulous staff and rooms are still there- so you know I'll be back. Our thanks and hugs to everybody there--- look forward to our next visit! Ciao!

20/02/14 | Link | Rating: 5.0
114. Christine A.
LOVE LOVE LOVE this hotel!!!
This hotel is amazing! So...NEW, so hip, so trendy, so clean, so roomy, and so modern!!!

I did have hard time checking in early, in fact it was later than they promised because they were busy that weekend, but once we checked it, W-O-W!!! You definitely get more than what you pay for, especially if you found good deals like me -- from Gilt City!
Yes, literally, we were WOWED by the room as we walked in as we got the standard room. I just couldn't believe THAT was the standard room we got as the room came with huge bed, storage style under the bed, brick walls, modern stainless sinks, high-tech shower head with umm see through glass, comfty sofas here & there, high ceiling, big/high windows all around, espresso machine, nice flat screen tv that is movable.....Yes, it was WONDERFUL!
One of the nicest room set-up in general & definitely the BEST room I've ever got for a standard room!

In addition, people were all friendly (minus the valet guy who took forever) & welcoming that we felt extra special! On top of that, they brought us some raspberry brownies from the restaurant as a treat! Mmm~~~ It really was perfect for a 3 best girlfriends who went to SD to celebrate my friend's engagement! We really just wanted to stay in the room as long as possible because it was so wonderful!

Unfortunately, this hotel DID have cons, which is why I had to drop a star when I really wanted to give it a 5-stars rating!
1) Expensive parking, but so is everywhere else in downtown SD, right? But yeah, super expensive! I think it was like $40 per night although I can't remember it correctly
2) SO LOUD!!! Located in the middle of gaslamp where lots of things are going on, it really is super loud & we had hard time falling asleep :(
But if you are okay with both, I highly recommend this hotel! It's amazing :)

28/03/11 | Link | Rating: 4.0
115. Kim R.
Staff was great, very kind, they did more than what is expected normally. We were there as a couple, at the end of a 2-weeks trip in California and it was perfect.

It's very modern, clean, we felt like it was our honeymoon!  Sure, the shower isn't separated from the room, but I felt it was an interesting touch.

It's the perfect neighbourhood as well (Gaslamp district, Old Town), everybody is so kind.

We'll definitely go there again!

08/09/13 | Link | Rating: 5.0
116. Adrianna A.
Just returned from a weekend Getaway with my boyfriend and I'm SO happy we booked with The Keating hotel!! We had an amazing experience here. Now the Hotel Building itself is a historical landmark in San Diego's Gaslamp district and like ANY building that's been rehabbed into a hotel from something else... there are a few little odd things, but as a designer, I think it adds to the charm.

I booked their last "standard" room available to check in Saturday and upon arrival we were allowed to check in early since our room was ready for us. The staff was very friendly and helpful and provided me and my boyfriend with a complimentary upgrade to their Fresca Spa Suite!! Umm.. AWESOME! That was pure dumb luck, but it was perfect to celebrate his birthday!

The hotel decor was very standard of a "Boutique" hotel property, but there were some great nice, modern touches. They also pay homage to the history of the building throughout some of the halls. The suite was 800 Sq Ft with a Huge Cal-King bed, private outdoor hot tub, shower and sauna! So relaxing and perfect. When we arrived there were a few little things that needed adjusting (WiFi wasn't working due to a power outage, No TV remote in room, Door to outdoor spa was locked since it had just been repaired) but one call to the front desk and everything was quickly and politely resolved in under 10 minutes. The Valet was also VERY good.. you can call down and have your car brought around and when my boyfriend left his dress shirt hanging in the truck, they were nice enough to run out and grab it for us. Yes, it's $30-35 but most of the hotels charge that in the area. Also, the rate for the standard room was $198/night which I think was MORE than reasonable considering a neighboring hotel wanted $330 for a smaller room.

The hotel is RIGHT smack in the middle of the Gaslamp and after going down some mystery staircase right outside our room, we found ourselves on the patio of a pub downstairs.. AWESOME! And great for my boyfriend since the hotel is 100% non-smoking. Is this place loud? YEP. But its the Gaslamp! if you want to have a nice quiet place, hit one of the resorts on the coast. They DO provide earplugs (on the bed and also on the counter of the sink) if you need them, but we slept just fine without. Complimentary Lavazza espresso and Fiji water was also waiting for us and some cute little Nutella packets too! The complimentary breakfast in the morning was also very good. Obviously not a GREAT selection, but I think it was pretty good for being a free hotel breakfast. Good Coffee :)

Overall, this was SUCH a great experience for us .. The Keating hotel and staff really helped to make our weekend a perfectly romantic getaway for me.... and let him relax and rest up for the CHARGER game the next day! THANK YOU!!!

30/09/13 | Link | Rating: 5.0
117. Tim C.
tl;dr: This is not a hotel for business travelers. The Keating may have been the most expensive hotel I've ever stayed in; it was definitely the worst hotel I've ever stayed in. This is not to say that there was nothing nice about it. In fact, there were a lot of nice things about it: the bed was incredibly comfortable, there's an espresso machine in the room, there's a fancy flat-screen TV and speaker system (though it was so byzantine that I could barely figure out how to play a DVD, and had no luck trying to connect my laptop with an HDMI cable) and the shower has one of those fun hand-held wands. However, when I stay in a hotel while attending a conference, there is one thing I want to do in the room more than anything else: sleep. At the Keating, that's not going to happen. Why? For one thing, I arrived a night earlier than my reservation started (my mistake, admittedly), and was put in a second floor room (2B). I was warned that the room "would be noisy", but I didn't know how noisy. I could hear every note of the loud music from the club immediately below, well past 1 or 2 AM on a weeknight. There are no earplugs in the world that would help with this. I honestly don't know how the management of the Keating feels comfortable charging any money to stay in this room, given that sleeping in it is nearly impossible (except maybe if you're Deaf... but even then, I guess you would probably notice the vibrations).

I asked for a different room and was switched to PHF (5th floor room F) for the remainder of my stay. I was promised it would be quiet. It was certainly quieter than the second floor room, but I've been to punk shows that were quieter than what I could hear from the second floor room. Sleep was still basically not an option -- one night, I couldn't get to sleep until 5:15 AM when I had to be up before 9 AM for my conference.

Again, I literally don't understand how the management justifies to themselves the fact that they charge so much for hotel rooms you can't sleep in. I guess if you want to get a hotel room for your next coke-fueled orgy, the Keating might be the right place for you. But I wish I'd resisted the temptation to stay in a hotel just around the corner from the venue for the conference I was going to; I would have gotten much more out of the conference if I'd stayed at Best Western, a 20-minute walk away.

Edit: Not only will staying at the Keating prevent you from sleeping, they'll steal from you as well. After returning from my trip, I noticed an unauthorized charge on my credit card (which wasn't listed on my room bill) from the Keating; when I called them to ask about it, the front desk person said "the Internet is down" and told me someone would call me back later. 4 hours later, I haven't received a call back. Convenient time for the Internet to go down, huh? I'm filing a fraud claim with my bank, but if you don't like getting ripped off, you'll wait to avoid staying here.

Edit 2: I received a bill by email from the Keating that listed what the unauthorized charge was for: "coconut water, $4.32". I didn't use anything from the minibar, so this is bizarre. Even though I was supposed to receive a call back by now, I had to call the hotel again myself, at which point I was informed that "housekeeping will look into it" and "we should be able to reverse it by the end of the day". I'm not holding my breath about whether I'll have to report this to my bank, though...

Edit 3: Well, miracle of miracle, the hotel actually reversed the charge. I'm still not a fan of the practice of charging random fees to your account and hoping you never notice, though.

Edit 4: I left a USB charger in my room and when I called the hotel on January 30, I was promised they would ship it back to me. I hadn't received the package two and a half weeks later, on February 18, so I called the hotel back. I was told that the package had never been shipped, but they would be sure to ship it today. The employee I talked to was unable to explain why it wasn't shipped on January 30 when I was promised it would be shipped. Incredibly unprofessional.

Edit 5: The hotel claims that they shipped my USB charger to me on February 19. I never received it. They have refused to provide me with a tracking number, yet they charged my credit card for shipping. I can't imagine what else they must be incompetent at if they aren't capable of mailing a simple package.

29/01/14 | Link | Rating: 1.0
118. Vanessa A.
This hotel was, interesting. My boyfriend surprised me with a trip here for a night and he said it seemed like it was an amazing hotel. The staff was very friendly when we arrived and told us about the valet they offered ($35 a night) which was pricey, but we paid it anyways considering we really had no idea where else to park.

The room itself is definitely meant for couples who are comfortable with each other. The bathroom is literally in the same room as your bed. The shower is all glass and has no door, thankfully I am comfortable enough to shower in front of my boyfriend. It appears to be a very chic and modern room however the functionality of the items in the room were a bit difficult. The overall design of the room was a nice idea but not necessarily comfortable for a hotel room.

If you enjoy sleep in a quiet serene room, this hotel is not for you. The window are single pane and this hotel is right in the middle of all the noisy buildings in the Gaslamp District. You can hear EVERYTHING outside. The hotel does offer you earplugs but only one pair. Which makes little sense but then we noticed these rooms only have enough of anything for one person (robe, slippers, ear plugs).

Despite these factors we enjoyed our stay and just being with each other. It was an experience and the staff was always nice. We were a bit confused when we were charged a $16 comfort fee upon check out. We figured it was just standard and paid the fee. We still have no idea what it was for though.

13/08/13 | Link | Rating: 4.0
119. Will A.
NOISY! They need to get with the times and install some double paned windows.

11/02/14 | Link | Rating: 2.0
120. Walter W.
This trendy hotel is conveniently located in the Gaslamp district. Came here last weekend with the gf and some friends for Spring break. Upon arrival, we paid $32 for overnight valet, which is not too bad for SD. After checking-in (starts @ 4pm), we went up through an old, slow elevator to our room all the way on the top floor. The room has a very modern style but a bit small. It didn't really have a bathroom, just one big room with an open showering area and a small toilet area..
What I love is the convenience you get when staying here b/c everything you need is walking distance: restaurants, bars, clubs, and mall. I read a lot about the noise complaint on yelp before coming so I was prepared to endure that. However, it was decently quiet in our room at night; this is probably b/c our room was on the top floor.
Overall, the experience was very pleasant, I enjoyed my stay. I would come here again or recommend this hotel to my friends!

27/03/14 | Link | Rating: 4.0
121. Rodney H.
This is not a hotel where you take the kids or send grandma for a relaxing weekend getaway. If you're looking for a hotel in the middle of the action or bringing someone to create your own action, there isn't a more fun place in San Diego.

From the time you pull up and are immediately greeted by the valet, their goal is to make things as easy as possible for you. We arrived hours before the check-in time so after doing our paperwork, was off to do some shopping. Less than an hour later received a call that our room was ready for us with luggage delivered and coats already hung.

When we arrived back were given the "nickel tour" which they told us about the hotel being a registered historical landmark, how the steam elevator is the oldest in San Diego and how there are only 35 "stanzas" (which is room in Italian if my memory serves me) which they explained allows them to give guests better attention.

As the elevator stopped on the Penthouse level (well worth the extra $30) I wasn't sure what to expect considering the hallways are done in Ferrari red with red carpet and red lighting.  I really loved the "minimalist" feel of the room from the concrete floors, to remote control lights to the B&O electronics. Even more enjoyable was the comfort of the bed which was better than mine at home!

Some reviews commented on the noise but discovered an easy way around it; the bars in Gaslamp close at 2:00 am so get back to your room after that. Seriously. We arrived back at 2:40 and it was quiet as could be. There was a bit of noise the next morning with deliveries and trash being collected but nothing that would wake you from your sleep. However, if neither of those are to your fancy, they do offer ear plugs which will have you near hibernation.

My favorite thing about the hotel was the not-so-hidden attempt to make this a hotel of pure fun. With an opaque shower with no door and Kama Sutra kits available right in the room, it's pretty much impossible to not have a great evening. And if that fails with the person you're with, there are quite a few options as the bars close and the masses come staggering out. I'm not suggesting, just stating that options are out there.

The staff took care of everything we asked for, and possible could have needed, with a future visit planned in the next few months, a solid 5-stars indeed!

31/05/11 | Link | Rating: 5.0
122. Tran L.
I am not a frequent reviewer but when good service is top notch, I have to.  We went there for a friend's 30th bday weekend and since people don't usually respond if they are going or not we needed more room than booked.  We got an upgrade to a master suite and they were super accommodating with everything.  Need more towels? Check, need the blow up guest bed made while you're out? Check, need ice for all the champagne you brought? Check, need a place to go party? Check, and a free round of champagne because Cody is awesome? Check.

Tired and need a nap? You'll hear music from the bar over to serenade you. This is a fun hotel in the middle of downtown. Not for the weak hearted.

23/10/13 | Link | Rating: 5.0
123. Jessica R.
I'm a hotel manager at a 5 star property and while I'm on vacation, the last thing I try to do is go into work mode. That being said, the Keating always makes my stay so comfortable and they have continuously have gone above and beyond during each of my stays.

I love the location because I like to be right smack in the middle of everything and want to walk every where. The location, in my opinion is perfect and I leave my car parked during my entire stay.

The rooms are set up where you really have to be comfortable with the person you are traveling with. This wouldn't work for me and my girls since the shower is right smack in the room for all to see. I was weirded out the first I stayed, but got over it.

The amenities are also great in the room and they pay attention to all of the small details.

Job well done.

20/04/13 | Link | Rating: 5.0
124. David D.
Obviously this hotel is beautiful, chic, hip and interesting.

It was, however, not run by anyone with an ounce of customer service knowledge.

I booked my trip to San Diego a while ago through Hotels.com . I imagine most trips these days are booked through vacation booking agencies, rather than directly through hotels. I reserved a two twin bed room for myself and my father.

When I was arrived. I was informed that despite my booking, I was reserved a single King bed room. The attendant explained to me that "these" booking agencies never send the hotel the information about the guest's accommodation preferences, and so I wasn't reserved the room. I didn't really need an excuse; I was just looking to get set up. But honestly, no big deal.

At this point, most places would offer some sort of recompense for the inconvenience, but oh no, not the almighty Keating.

I asked if they could then set me up with a cot or something. For $150 a night, being set up with a cot isn't ideal, but at least I wasn't going to be sharing a bed with my dad. She said they certainly offer cots, but it would be an additional $25 a night.

I was flabbergasted. Not only was I not given the room I reserved, and I would be sacrificing sleeping on a nice comfy bed with sleeping on an inflatable camping mattress, but now I was being *charged for the privilege*?

I pleaded with her that this was insane, and simply not right. She said the hotel had a very strict policy about the additional sleeping accommodations. And at this point, she started to adopt a fairly bitchy attitude toward me, and refused to do anything besides call her manager. She wouldn't budge.

I got my keys so I could at least go up to the room and make a call to Hotels.com and see if they could do anything about the situation. You know, the evil booking agency that leaves the hotel out to dry?

Spoke with an agent, and she set me up with a refund for the cost of the cots. Just like that. She said it wasn't something that they do often, but given the circumstances of the hotel being so ridiculous, they'd offer to pick up the slack.

I really wish the hotel was staffed with people who gave a shit about customer service. They've adopted a very post-contemporary service culture where they believe they are some sort of purveyor of cool, and we, the consumer, are privileged to be using their services.

Should also mention they forgot to stock the room with toiletries, there's no door on the shower, there was construction in the room next door, and the ground level is loud as fuck well into the morning (that one's more forgiveable -- it's just that part of the city).

Shit happens on vacations. I'd like to know that the place I stay gives at least a modicum of fuck about my happiness when I stay there.

29/07/13 | Link | Rating: 1.0
125. Diana L.
The rooms are sooooooooooo small! Literally only had room for the one gigantic bed and not much else. The rooms definitely looked bigger in the photos that I saw before booking.

The showers were completely see-through and was ok since I was with close friends, but do NOT take your family here unless you wanna accidentally see your parent's "business" (gross).

When we were there, the ONE elevator that they had was broken for a while and when it did work it took about 72 years to get to your floor.

However, the location was fantastic and the service was pretty good.

Would only stay here again if I was desperate or if the prices actually reflected what you were actually getting.

21/11/13 | Link | Rating: 3.0
126. Leah C.
Not a fan of this place. Their billing is super sketchy and the desk doesn't know how to explain it either. They charged us 3 and 1/2 times more than we should have been saying it would be reversed in a few days. Still not helpful since it ties up funds we shouldn't have been charged.

Hallways are dark and a kinda eerie like in "The Shining". It is def loud so if you need quiet to sleep this is not the place to stay. Elevator is very old so you do have to wait a year to use it. The room also smells like an old nursing home. Perhaps that's the smell of a very old building. Would not stay here again.

07/01/14 | Link | Rating: 2.0
127. Linda F.
Gordon Ramsey re-did this place.  Remember from Hotel Hell?   I recognized it immediately by the welcome sign inside in sign language.  We went up to our room 3-F. The staff was really friendly and the valet was awesome. There were many weird things about the room. The toilet with a sliding door painted in periwinkle.  There were mirrors by the sinks and a expresso machine for our use. I was a little worried about the finger prints and lip prints along with the palm prints on the mirror that was mysteriously placed on the ceiling of the room by the sinks.  The floor was a concrete gray painted floor which was also weird.  The bar was way over priced as well as the "toys" available for purchase.  Would I stay here again? Maybe.  The night life rocked until way past 3 or 4 am and this may not be a place for a business setting unless you have ear plugs. From the pictures you can also see there is a weird shower in the middle of the room with see through doors and no real door. This could be awkward if you were with someone that you did not want to see you naked to begin with.  The bed was clean and comfortable and the linen along with the down white comforter was beautiful. I kinda wonder what would have happened had we had a black light ... Just saying.   Over all, this place was really pretty cool.  I would stay here again.

05/10/13 | Link | Rating: 3.0
128. Mandi L.
We stayed here for the weekend right after Thanksgiving and our overall experience was definitely 5 stars.  I'm surprised at some of the complaints I read in other reviews and can only say that perhaps this hotel is not for EVERYONE.  My boyfriend and I were looking to be in the middle of everything and wanted to go out and have fun and stay out late.  This hotel was perfect for this purpose.

The service at the Keating was amazing.  Everyone was super nice and so helpful.  The reservation was under my name but because my flight from Vegas got canceled and I had to drive, my boyfriend was going to beat me there first so I called and they made it easy and simple to allow him to check-in for us. This same problem happened to me once at the W, and they made me wait in the lobby until my friend showed up to check in.

I forgot my makeup bag in my car and they sent valet to get it for me and brought it up to my room.  When we called to ask where the ice machine was, they said they would bring us up a bucket of ice.  I tried to get change to tip the guy and he wouldn't even take it.  They gave us all sorts of recommendations on where to eat.  On our last day, we needed to print out our Chargers tickets and the printer was broken so they brought us into their admin office so we could log into our Ticketmaster account and print it from their computer.  Last but not least, they informed me that I left my iPod there and sent it back to me.  

Everyone who helped us was also very personable and non-pretentious, as hotels in that area of SD can tend to be.

We did not hear any noise, but like I said earlier, we were there to party so we were out late and came back to our room late and probably passed out drunk.  We did hang out in the room before dinner didn't hear a lot of noise though.  The room itself is very modern and sleek.  I loved it.  The bed was SUPER comfortable and I didn't want to leave come Sunday!!    Everything was clean, modern, and there were a lot of nice touches.  Despite the elevator being broken for a few hours and that our shower leaked a little bit, I would still not rate this hotel any less than 5 stars because everything else more than made for it.  We'd definitely stay here again!

26/11/12 | Link | Rating: 5.0
129. Trentin P.
The hotel is worth staying at bit does have some oddities, I asked for early check-in and was told I be called when my room was ready; I was never called. Although I didn't need them I found it very strange that instead of mints they gave out complimentary earplugs on the beds.

30/12/13 | Link | Rating: 3.0
130. Michael S.
The Keating seems to market themselves as a chic, modern, and trendy destination. It certainly resonates those notes and is an enjoyable destination in the heart of the entertaining Gaslamp Quarter.

The rooms are studio inspired and all about functional open space. Double sinks and mirrors, large showers with rain/overhead shower head, huge bed, coffee/expresso maker, large desk, and a minibar (that isn't sensored) so you can store whatever you want inside. The amenities and service provided was great, minus a few oddities like taking both bath towels but replacing them with a single clean one, and also leaving us neat packets of Nutella for the coffee the first night but taking it back the next day while servicing the room since we hadn't used it yet... They also have a HUGE, very extensive DVD collection available to guests (and each room has a DVD player) which was a fun addition.

The main drawbacks here is that overnight parking is a bit steep (like $32 a night) and the noise. I understand the noise is not the fault of the hotel, but man, it's hard to overlook. Be prepared to hear the popularity of Gaslamp Quarter nightlife in it's entirety; not just the crowd noise and the music from the bars, but every pedicab blasting music as it goes by and every drunk girl hollering in the streets. You do get a 3 hour window of silence after the bars close until the delivery and service trucks vehicles start showing up in the early morning. There are earplugs provided in the room, but I didn't discover them until the second night. We did hear however, that at some point in the near future, the hotel plans on installing new windows for all the rooms that should have a significant impact on curbing the noise, so for future guests this could be a saving grace.

In all, the hotel was a great experience with a solid and friendly staff service, all at a fun, entertaining location. Just be prepared to have that location come at a premium when dealing with parking and of course the noise level in your room at night.

02/01/14 | Link | Rating: 4.0
131. Jennifer T.
I guess it is our own fault for not checking yelp before staying here, but it was a last minute anniversary weekend getaway and most hotels were already booked.

I'm giving the Keating one star because we sent them the below email and didn't even get a response. Nothing.

To whom it may concern:
Hi,
We usually don't write letters like this, but after our disappointing stay at the Keating last night (fresca spa 2J), it felt necessary...

It was our anniversary, as well as our first night away ever from our 1 year old. The 2 things we were looking forward to most was the "in room" jacuzzi and a good nights sleep.

Upon arrival, we were told that the jacuzzi in our room had broken a couple days prior. We would have appreciated a phone call notifying us of this, as we would have cancelled the reservation. The desk receptionist did not seem sympathetic to our disappointment and showed no initiative to rectify the situation. It wasn't until we strongly suggested some sort of compensation that she spoke to a manager. We were relieved that the manager agreed to a room discount.

Also, It was not disclosed that there would be extremely loud blaring music coming from the bar next door. The music went on until 2am. We did use the earplugs provided, but it did not block out the noise. We found it particularly ironic that we had to sign a disclosure statement saying we had to be quiet after 10pm.

Our feedback to you would to please be upfront and honest with your guests regarding the noise, as well as malfunctions with the room. If we knew the jacuzzi was broken in advance, we would have definitely changed our accommodations and travel plans.

This was a rare occasion for us and it was so disappointing that these 2 simple expectations could not be met.

Thank you for your time.
Jennifer and Robert

18/08/13 | Link | Rating: 1.0
132. Darcy W.
"Turn up the What"...If you love that song and wish to hear the baseline of it and many other tortuous rap songs all night and day stay here! Also, if you don't plan to sleep stay here. My friend (which is using the term loosely after this experience) picked this place by default. We stayed in the Victory Suite second floor by the Tipsy Crow....The noise outside paled in comparison to the constant music coming from the bar downstairs..It stopped at 4 a.m. for maybe 30 minutes and then started up again never to stop again. I got maybe 5 minutes of sleep since the stupid housekeeping staff woke me up when I finally got to sleep..I also hated the fact that there was a real animal hide rug on the floor! Stepping on a dead animal all night was horrible since I am a vegan...We also arrived to check in 30 minutes after check in time was allowed and we were to wait 30 more minutes in the dingy, old, ugly "guest hospitality room"??? I dunno what to call it. The only thing good about this place was the free basil/strawberry water...come and get a cup of that water and then run to another hotel. The staff could give an eff less about your complaints so don't even bother if you stay here you get exactly what is described.. Oh and all the charges that everyone else mentioned in their reviews will happen to you as well...I hated every minute of my stay here, it was truly hell that I would not wish on any traveler.

03/09/14 | Link | Rating: 1.0
133. Leah B.
I stayed here with my friends about a year ago. We got a great deal on a third party website in the middle of summer. I loved this hotel, it was so unique but nice. Haha the only weird thing is the room feels like it was some type of 50 shades of grey room. They had a ceiling mirror, no door shower, another mirror from the sink that showed the bed again, lol and they even had 2 different "pleasure packages" on the side of the beds. It did come with complimentary robes and slippers and the front desk and room service were awesome for putting up with us girls. We would come in pretty late from the clubs and make tons of noise but not once did they complain. I think the rooms are sound proof though....
All in all it's was a great place to stay within walking distance of everything. Only thing that sucks is parking but we were 4 girls so we took turns getting up every 4 hrs to refill the parking meter outside for our car.

08/06/14 | Link | Rating: 5.0
134. Marcus S.
If you are into partying, and won't be going to bed until 3-4am, this is a great hotel. The crowd is young and the area is loud.

If you have any interest whatsoever of going to bed before midnight, FORGET IT. It's not going to happen. The earplugs the hotel provides in every room will not drown out the noise well enough. The windows are single paned and the windows are literally pulling away from the frame. Ownership would do well to insulate the windows.

Hotel management downplays the noise but take it from people who have no agenda: it's loud. Expect to wake up in the morning feeling as though you only got two hours of sleep.

Conclusion? Avoid like the plague if you're looking to sleep here.

Stay here, though, if sleep is not what you're into.

06/10/13 | Link | Rating: 1.0
135. Ingrid R.
Bf and I got a deal through Bloomspot quite a long time ago. We went for one night ... a mini vacation from L.A. I have to agree that this place is not for everyone. You really have to do your homework to see if it's a good fit for you. However, I loved it. Though our room was small, they paid a lot of attention to detail: lighting, Lavazza coffee machine (!!), cool modern decor and even yoga mats! The shower is very unique and ... quite sexy. But that's probably one of those things you want to research since you probably wont want to share with, say, a sibling. Since the room is small, the shower is not in a designated "bathroom" but right in the bedroom and the shower door is clear glass. Staff was great and helped us figure out how to use all the electronics.

I love older buildings with character and this definitely had it! There is definitely noise but  I did not lose any sleep. Location is also PERFECT. Right smack in the middle of the Gaslamp District - restaurants, bars, et all within walking distance!

22/01/13 | Link | Rating: 4.0
136. Matthew P.
So I will say this is in a Great location & that's really it.
Everything else is what you'd expect at a Super 8 only it's all wrapped up in fake Luxe and unexpected Fees.
Still trying to figure out how you run an entire hotel with a staff of ONE!!
Woke up to the sound of machinery that sounded like it's coming through our wall, so called downstairs to get them to locate and stop it ASAP only to be told "Sorry I'm only one on staff, but as soon as I have help I'll send someone up"!
Are you kidding me!!! Well since we can't sleep in on Mothers Day might as well get up and head out. Now you find out just how little the designer must actually stay at hotels cause this place is all design and NO function!
 1. lights are on remote, which would be great but when lying in bed it won't actually turn them off
  2. shower has no shelf, sooo you have to pull off the impossible in a rain shower that also never actually gets Hot

The list could go on but it's time to just leave. from someone who logs over 100,000 miles a year in the air and stays in a LOT of hotels... Avoid this one unless you enjoy subpar everything at premium prices.

Complete FAIL!

11/05/14 | Link | Rating: 1.0
137. Colton W.
This hotel is amazing! The hotel staff was incredible. We stayed here for our honeymoon and the staff went out of the their way to make sure our stay was 100% satisfactory. I would recommend this hotel to anyone and would love to stay here again the next time I'm in town.

26/08/14 | Link | Rating: 5.0
138. Brandon H.
Hotel is really really nice. High ceilings and awesome style/decor. Feels like an expensive loft or suite. However, be warned it is NOISY. As I write this, it sounds like there is a rager next door. Price and room quality help but it's still very hard to sleep.

31/07/14 | Link | Rating: 3.0
139. Ryan S.
We just spent a night at The Keating. We loved how modern the rooms were, but there is no sound isolation from outside or the club downstairs. We stayed on the second floor in room 2H. We didn't sleep until after 3am and then loud construction sounding noise started at 7am. As much as we loved the room, we would not return unless they put in new windows and insulation/sound proofing.

Also, good luck with that remote control!

16/02/14 | Link | Rating: 2.0
140. Tom D.
The Keating is a fantastic gem in the Gaslamp! The staff were extremely nice and helpful. My room was modern, very clean, very hip, and fantastic beds.
You can't beat the location and the staff were very helpful in recommending great restaurants/bars.
Next time I return to San Diego I will be staying at the Keating for sure!

08/01/14 | Link | Rating: 5.0
141. Paul D.
Really cool little place. I stayed in penthouse E on the top floor. Had a great view of downtown SD. It's located right near "the tipsy crow" and other great gaslamp attractions.

The room was nice and modern, GREAT COMFY BED!!! The staff was awesome.

Down side: room was a lil dirty. But I'm not a picky lil bitch so still gets a good review.

10/03/14 | Link | Rating: 4.0
142. Bre B.
Loved this hotel!! Yes it's noisy but duh! It's in the Gaslamp quarter, and there is literally a bar/club/restaurant on every corner what do you expect?! The shower and beds are amazing and the staff are very friendly, my only complaints would be that our room was very dusty, not as clean as I would have hoped for and our tv remotes back would fall off. For the hotel being over $200 a night and from the photos online of the hotel, I would expect it to be very very clean.

28/09/14 | Link | Rating: 4.0
143. Amada H.
When we first got there, everyone was pleasant, and we were greeted at the car. Only thing about the valet parking is that it's $32! The only other parking is on the streets which there was very little of a. Very close to the drunken people at the bars.

The hotel room was very clean, but very small for the price I paid ($146 per night). And the shower was see through with no door. The bed however, was huge and very very comfy because of the down comforter.

The only bad thing about my visit was the noise! You could hear everyone outside, drunk and talking. In the morning you hear dump trucks and cars passing by. At night you hear sirens from ambulances. If you are a light sleeper, I wouldn't recommend this hotel.

Oh yea, and it's directly in front of the mall! Great stores for shopping and excellent food choices!

20/03/14 | Link | Rating: 4.0
144. J S.
That beautiful old building has been terrorized by bad San Diego style decor... or lack of. ( a very common thing I see in San Diego )

Over all I say a Holiday Inn makes you feel the same way you would at the Keating.Nothing special, they missed the point... sort of sad considering that beautiful architecture...
The industrial theme is perfectly not fitting to such beautiful architecture from the 1800's.
It felt cold, it felt almost dirty and honestly walking in the hallways did not make me feel even safe.

Upon check in, they sent us to a uncleaned room... I can understand a mistake.
But it seemed that they did not have it together...
The trying to charge me two days for parking instead of one was also sketchy.

Then on departure, we were charged 18.00 dollars fee, for whatever reason they think it is ok.

I am not ever going to go to a place that has these bullshit fees just because.
It is not about the money it is about the San Diego typical sort of bullshit.
I hope that they get it together and they do not continue charging that stupid fee...

Don't go there...

29/09/14 | Link | Rating: 1.0
145. Monica J.
Avoid this hotel ...

The room was not bad, it looked clean, all essentials were there. However, the next day nothing was replaced, the toilet paper ran out, they didnt replace the waters and only brought back one clean towel. There are also all kinds of hidden fees you dont know about until you check out.

But the worst thing about my stay is when the front desk staff decided to talk bad about me and my guests as I was walking up the stairs. I heard every word clearly from the top of the 2nd floor stairs. It put a damper on the weekend and was not fun at all.

09/07/14 | Link | Rating: 1.0
146. Robin S.
This hotel is right smack in the middle of everything! It's quite loud from all the hustle and bustle on the street, but they provide ear plugs (way to big to fit a normal size ears, btw), but I brought my own since my bf snores...

I love the clever use of space, the bed and shower are amazing, but I really don't like that there's no carpet though. All in all, my experience here is great. Location is perfect if you're in SD for a night of lots of drinking, but if you're there for a relaxing weekend, stay somewhere else.

24/10/12 | Link | Rating: 4.0
147. Lizzie M.
Staff was very friendly and super helpful. A very modern set up. The location is perfect for people who want to experience downtown. Had an amazing experience and would definitely stay here again!

01/03/15 | Link | Rating: 4.0
148. Deanna C.
Worst hotel ever!!!! It was featured on the tv show hotel hell. My boyfriend and I were celebrating our 1 yr anniversary in San Diego two weeks ago. We loved the trip;hated the hotel.
Bathroom smelt like B.O.
No sheets on the bed, just heavy cover (it's SD way too hot for that)
$40 valet parking, hidden fees
the sinks almost overflowed and woke us up whenever the person upstairs would use their sink or shower (we couldn't tell which)
the breakfast was store bought muffins and didn't even include fruit.
very thin walls. we could hear people talking next door
The noise level was not that bad outside. It's gaslamp. What do people expect?
The staff was very nice, they are stretched way too thin. We saw the same person checking in people, vacumming, and getting breakfast ready! Poor managment.

21/10/14 | Link | Rating: 1.0
149. Jennifer N.
I booked this stay in downtown for my birthday. It seemed like a great stay-cation spot - right in the middle of Gaslamp!

Upon checking in at 7 pm, I was not warmly greeted but rather with Cindy who coldly informed me that the room I booked was not available because the site that I booked through ( easytobook.com ) offered the room to me without having access to the hotel's inventory. She went on to tell me that she could credit $50 back to my card or use that $50 for my valet ($32 for overnight) and the "boutique experience" ($18). Cindy said that they had a room similar to what I booked, they only difference was that it did not have a jacuzzi. When I asked what the size of the room was, she replied that it was an average of 300 sq. ft. The room I booked was 725 sq. ft. Still, Cindy insisted that the rooms were not very different at all. Obviously, that was not the only difference.

Shelton jumped in and gave me the scoop: my room was booked for a "photo shoot" and was only booked for a certain amount of time. If I was able to wait 3 hours and come back (at 10 p.m.), they would be able to clean it and have it ready for me. They had not planned on putting the room back on the market for the night but he would do so if I wanted. I informed the both of them that I reserved the hotel room for my birthday and my dinner reservation was at 8:30 pm at Rei Do Gado (amazing, btw) so I needed a space to get ready. I demanded that they give me a room to do so and move me to my originally room after I got back from dinner. He told me that that would be possible. He then had the audacity to ask that I try not to make a mess of the room as to make it easier for housekeeping to tidy up. Really?... He spoke to me as if I was inconveniencing him and the staff, even though this was a blatant mistake on the hotel/booking site's end. Regardless, I let him know that I will try my best but that he and the hotel were inconveniencing me so he should try his best to be accommodating of my needs. Although he responded positively, he was patronizing, snarky and all-in-all unpleasant.

My check-in time was at 4 p.m. but I did not check-in until 7 p.m; the hotel had ample opportunity and time to contact me or come up with a game plan that would have been better pleasing. Instead of upsetting me, they could have come up with the same exact idea I had instead of offensively offering a $50 credit back on a room that was less that 1/2 the square footage of the originally booked room. That's just flat out lazy.

To make matters worse, Shelton later called my room to tell me that he would have to charge me $20 for any additional guests because my friends came to meet me at the hotel before dinner. He masked this patronizing call by putting a "positive" twist in saying that he would definitely be able to have my room ready. I explained that my friends are from San Diego and that they were only here to hang out with me for my birthday, like I previously mentioned to him. He only continued to speak over me the entire conversation. Shelton needs to get it together.

Derek, the night doorman, was incredibly displeasing. He never greeted us or even made eye contact the 2 times we came and went from the hotel. When we asked him if there was an ice machine (because ice buckets are provided in the rooms), he only replied with a "no". When we asked him what the ice buckets were for, he replied "the coffee". What? Apparently, he didn't care to explain his answer. Derek needs to get it together.

Reading the other reviews, I didn't mind the noise too much, I actually didn't hear it at all. However, at 5 a.m., the room above us was blasting '90s hip hop. Although it woke me up, I didn't mind since it was good music. I didn't know the Voss water was included in the $18 resort fee because they had large stickers on them saying "$10".

It really is too bad that this hotel has such great rooms, a great location and competitive prices but the worst customer service. Working in hospitality management, I typically take criticism with a grain of salt but truly, there was not one staff member that I could give praise to for even average customer service.

29/09/14 | Link | Rating: 1.0
150. Maricela G.
This hotel was a nice and clean. I stayed at while visiting downtown SD which I love to do a lot.... I went back in feb. of this yr and they accommodated me last minute without any hassle. I must admit that the parking does suck though and there is fee for them to valet park it over night who knows where?!

25/07/14 | Link | Rating: 4.0
151. Teresa T.
Honestly, for the price you pay, you could probably spend a night at the Westin or something similar.

Pros:
-The staff is very friendly, but they have to be! There's only like two of them!
-Breakfast included until 11am (Cereal, yogurt, fruit, pasties)
-WiFi included
-Free Printing from the computer
-Great Decor
-Free popcorn with sriracha!
-Two small free Voss waters
-Comfy bed
-Good for couples
-Great location for bar hopping, no need to drive
-Big enough windows

Cons:
-Small staff
-Small hotel (or maybe this is a good thing)
-THE slowest elevator on the face of the earth
-Dirty room (hair around our sink, things didn't even look wiped down, did not smell too nice)
-No option of two full or queen beds either only a King or two twins (wtf?)
-No privacy when showering
-No privacy when using bathroom (there is a door, but it is simply a sliding door)
-Can get really loud because of the street activities
-Windows are huge with no screens which could potentially be dangerous

Honestly the room just wasn't clean enough for me. I know hotels are usually not that clean, but places usually can make you FEEL like its clean. We also had to drag our own luggage around.

10/06/14 | Link | Rating: 3.0
152. Stacey E.
My boyfriend and I stayed here Saturday night (1 night) for a weekend getaway. The hotel has a few pros but definitely more cons..

The pros are that it's in a good location for going out or being downtown in general (it was nice to walk across the street from the bars and be in bed.) Also, everyone who worked there was super nice and eager to help or offer us things. The bed is SUPER comfy and the blackout shades help you sleep in.

However, like others said, the $18.00 a day resort fee is kind of annoying when you're not even there long enough to use the amenities. Also, I know they are trying to be all hip and modern with the shower situation, but it is not functional at all. After a shower, the floor is SOAKED with water because there is no door.... ask for extra towels.

Also, it IS loud. We were on the 3rd floor, like over an alley, not even on the street, and you can hear music and people talking late into the evening. I slept with earplugs and was fine, but if you're a light sleeper, you may not have a good time.

All in all the hotel was a pretty decent experience - but I think your money would be just as well spent somewhere else quieter.

28/04/14 | Link | Rating: 3.0
153. Paul D.
Hotel is great! The night auditor Chris goes above and beyond his job, nicest dude great customer service.

14/12/14 | Link | Rating: 5.0
154. Sasha T.
We really loved our experience here!! Booked through booking.com , check in was at 5, upon arrival Cindy was very helpful taking my things and offered me a glass of champagne all I had to do was go up and enjoy my room. Cindy shortly followed with all of my luggage and gave a tour of the room and kindly explained how everything worked (lots of gadgets). About 30 minutes later I received 2 small complimentary cakes to enjoy with my lovely champagne, very cute and tasty gesture. The room was set up studio apartment style minus the kitchenette, very clean, the bed was soooooo heavenly, sound system in the TVs were off the chain and the shower head is amazing!! The floor is concrete so they give you complimentary slippers to walk around in and keep as a souvenir. So conveniently located!!! It's in walking distance from lots of restaurants, shopping, bars and clubs. The customer service was great, very clean, quiet, spacious, charming and convenient, we stayed on a Monday checking out on Tuesday. I recommend this hotel to anyone looking to party without driving, appreciates a very comfortable bed, and isn't looking for just a cheap deal.  

Tip: ask if they're having any room specials and call valet 30 - 45 minutes ahead

17/12/14 | Link | Rating: 5.0
155. Tracy R.
I have never been so disgusted with a hotel stay in all of my travels!!   We visited for a game several weeks ago and arrived on a Saturday with a party of (8). I personally reserved the room along with another for a couple traveling with us. We hit the streets for entertainment and dinner with our party and made a late entry about midnight. Upon waking the next morning my husband notice blood spots on the secondary pillows which prompted us to investigate the rest of the bedding. The bed sheets were splattered in spots with blood which obviously was not ours. I immediately contacted the front desk for housekeeping. Upon the housekeeping managers arrival I was grilled as to where the blood came from. I expressed that it certainly was not ours hence the purpose of the call. I did not at anytime seek any compensation or concession. I was assured the sheets would be "destroyed" (based upon recent Ebola scares that hit the news that week). We left for the game and returned to our room at 5:40pm to find housekeeping changing the sheets. I inquired what they were doing with the bedding to my surprised to be told they were go to be laundered. I immediately again contacted the front desk to be told that the sheets were already changed and destroyed earlier in the day and this was a mistake that they were being changed again. Clearly not true as I am viewing the blood stained sheets as we speak!

I came home to a third night overcharge on my credit card. No problem, I contact the front desk who informs me that "I am wrong" they only charged for 2 nights. Ok, hence the purpose of the call, three nights charges!    I call back later in the day with the codes to trace from my credit card to be told that the credit has now been issued. Fantastic I say!    (4) days later no credit. I now contact a manager for a full refund and today and I sit and write this review I am still waiting for any monies to be reimbursed.

I failed to mention that the sinks bubble up when the shower is running, the coffee pot doesn't work and the noise level is intolerable. I originally booked for 2 nights. On Sunday when the incident occurred I was informed that they didn't have us for the second night and would have to charge us an additional $50. for the second night stay. That matter was resolved, but the issues with this place never end..

It is not my practice to write a review of this magnitude, but their management needs a class in customer service not to mention proper training of their staff on how to deal with the consumer.

17/10/14 | Link | Rating: 1.0
156. Linda P.
My friend and I bought a voucher to try out this place. The staff was very attentive, quick to respond to your needs, and very helpful in every way. We stayed on the 2nd floor in room 2h and it was gorgeous. Modern and sheik!
Travelers be warned. If your not the party goer type and you are a light sleeper you might want to consider elsewhere. On a Saturday night your hotel walls will be bouncing to the bass of Snoop Dog's latest beats! Along with the car alarm and raging drunk people below.

30/05/14 | Link | Rating: 4.0
157. Jane L.
I went to this hotel with my husband for our anniversary last month. I was charged $123 as a holding fee in case the room was damaged. I was surprised they upgraded me to a penthouse and was thrilled. Our room was on the 4th floor but we did not have access to wifi the whole time. I asked the front desk what we should do and they replied with our room being too far from the router. Not only did we not have wifi but we never got our money back for the $123 even after one month of calling in. I will definitely never step foot there and tell all my friends to avoid it.

10/12/14 | Link | Rating: 1.0
158. Red F.
This place is the antithesis of luxury, and luxury is what I want when I travel.

#1: lots of fees. Resort fees are pretty common now, but that doesn't make them any less repulsive. It's $18 for the fee which gives you wifi, some cheap ass flip flops with the hotel's name all over them (yes, because I want to remember how lame you are every time I look down) and two mini bottles of Voss water. I am choking on the fancy.

There is NO parking in this area, so you're stuck paying the $32 (plus tip) valet fee, which makes your stay a MINIMUM of $50 more than you thought it would be, JUST UPON CHECKING IN. Wow. The LUXURY. I just can't wrap my head around it.

#2: To REALLY up the lux ante, there isn't a full staff, so you get to cart your own bags around or, even better, watch as the mostly female staff struggle to push/pull the old, filthy luggage carts up to your room right before your very eyes. GOD! THE PLEASURE JUST DOESN'T STOP!!!

#3: In the "regular" rooms, your bathroom will be IN your room. As in, just like a very small 300-400 square foot bachelor apartment. The shower and sink/vanity area is just across from the bed, and if you don't want to look at that crap, you can pull a wonderful polyester curtain across the room to section it off. Because, you know, why stay in someone's studio apartment for free when you can pay handsomely for the same ghetto fabulousness in an overpriced hotel?

I'll tell you this: the valet staff is amazing, the bed was nice and comfy, and there are blackout curtains which I appreciate since from what I could tell, the only activities in the Gaslamp District are wearing backwards baseball caps, yelling, pushing, wearing horrible cheap clothing, and getting obscenely drunk. So, if that's your plan, you'll probably LOVE it at the Keating. You can literally walk outside the hotel and you're smack dab in the middle of what I consider to be a nightmare. Just remember that extra $50 you'll have to pay to check in and that the hotel will also place $200+ in holds on your credit card that they say will be reversed but, you know, WON'T BE.

The luxury. It just doesn't stop.

05/05/14 | Link | Rating: 1.0
159. David M.
The accommodations are dingy, dirty, and the room was so loud there was no way to get a good nights sleep. Until 3AM in the morning, my wife and I were kept awake by the sounds of people shouting, cars honking, and music blaring from the clubs next door. Our bed vibrated with the sound of bass from the nearby restaurants. To that end, we couldn't sleep, so it didn't serve the single basic function of a hotel.

In addition, upon leaving we were charged an $18 a night "boutique fee" that wasn't mentioned upon check in. Apparently, this fee is for the bug infested breakfast options and the non-functioning coffee machine in our room. STAY FAR FAR AWAY!

16/06/14 | Link | Rating: 1.0
160. Brian M.
SEXY ELEGANCE in the middle of 5th Ave in the heart of the Gaslamp. What can you say about a hotel designed by Pininfarina (designs Ferrari). Rooms are AMAZING and SERVICE in IMPECCABLE.

Went to an event there and am going back this November to throw my own event.

HIGHLY RECOMMENDED!

05/10/14 | Link | Rating: 5.0
161. Lisa L.
We had an external room, which had no insulation so every single sound from Gaslamp Quarters pierced into our room. Our experience:
1) bass from obnoxious lil john songs shook the bed until 2AM
2) 10 different terrible club mixes all at once overpowered the TV
3) drunk people screamed obscenities and pick up lines all through the night

Gaslamp Quarters is rowdy and vibrant, but when it's time to sleep, the least a hotel can do is provide some quiet, yes? Do your most fundamental and simple job, Keating.

On top of that, you're charged a "resort fee" for their coffee machine, "free wifi", continental breakfast and some other useless stuff. Last time I checked, coffee machines in the room are free. Wifi is an optional fee. Continental breakfasts had more than cold cereal and generic fruit. Their pastries were infested by flies... Which was the only protein available. I'll count that as their only win.

The hotel is trying too hard to be European and modern even though they keep boasting about the fact they are "historic." Pick a team and stick with it.
Drop your strange hashtag game.

15/06/14 | Link | Rating: 1.0
162. Franklyn G.
This could be one of the best hotels I've ever stayed in. I found the hotel on booking.com and was able to stay in a suite for $250/night. Parking was an additional $40/night but the parking in the gas lamp district sucks and I was allowed to take the car in and out. The room was amazing. Jacuzzi tub in the living room and a rain shower in the bedroom. I didn't want to get out of the shower. I was worried because we were on the second floor facing a street with hundreds of people and bars blasting music, but the hotel has two windows that kept the noise out. Love that. The staff was also amazing. Andie the hotel manager was great. She showed us other rooms for future stays since the hotel suites are all a little different. Even the maid staff was beautiful. I can't say enough about this gem hidden in the gas lamp. This is a boutique hotel down right. We will be back!

10/02/15 | Link | Rating: 5.0
163. Yui W.
I booked a night at The Keating for my boyfriend's 30th birthday. We planned to go clubbing, so I thought it would be cool to have a "home" base to pre/after party. I looked online and we really liked the Imperiale Suite. It had a lounge-like party feel to it which we thought would be perfect. I mentioned in my booking notes that it was my boyfriend's birthday so if they could do something nice for him, I'd appreciate it.

When we got to the hotel, we got our room key and walked in. It was on the penthouse level with high ceilings, but it smelled musty and and had an old school-prohibition movement vibe to it. The furnishing were saloon-ish and NOT what we were looking for. It was a cool room, but we were there to party, not have a prohibition party.

We immediately went downstairs and explained to the receptionist that we had reserved the Imperiale suite. She kept saying, "But we upgraded you. That room has more expensive furniture". She told us that they only have a few of the rooms that we had reserved, and they were all taken before us, but, "The one you are in is a nicer room". We asked to speak to a manager, and were pretty frustrated.

The manager came to the room and she was extremely friendly and understanding. She explained to us that the room we were in was the Macallan Suite, designed by the Macallan whiskey people (which now finally made sense as to the vibe and decor of the room). She said that they gave it to us for my man's birthday (which also made more sense, and was appreciated). She offered to let us see the room we had orignally reserved to see if we wanted to switch.

We went downstairs to our original room - I don't mean to bash that room, but it looks way better in the photos. It seemed really cold and empty and drab compared to the room we had just been in. The birthday boy decided to keep the penthouse suite.

The manager handled our frustrations and expectations with great professionalism and courtesy. She didn't make us feel bad or stupid for deciding to stay in the room that they orignally gave us. It didn't have that vibe we had originally planned for, but everyone loved it and it ended up working out perfect. My boyfriend had a great 30th birthday!

To make it short: The room was clean, plenty of amenities. The bed was great!  The receptionist didn't handle our situation well, but she was nice the entire time. The manager was phenomenal with us. When we asked for ice, it was brought up promptly. The espresso machine was loved by all in the AM.

Thank you to the Keating Hotel :)

06/11/14 | Link | Rating: 4.0
164. Kristy W.
Things this hotel is good for:
- Being right in the center of the Gaslamp
- Partying with friends and not sleeping until the early morn'
- St. Patrick's Day festival

Things this hotel is not-so-good for:
- Sleeping

We were in San Diego for a wedding and booked this hotel because of the reasonable price and location close to bars. What we didn't know was that there was a huge St. Patty's Day festival downstairs. The noise in our room was, according to my trusty iPhone, was louder than it is as I sit here with Spotify on in my living room. iPhone says that it's the beginning of hearing damage range. In my hotel room. While there was no festival the next night, it was still *insanely* loud.

The bed, however, was made of angels.

They also charge an 18.90 resort fee, as others have mentioned. I'm sure it covered the cheap rubber Keating Flip Flops in our room and the two small bottled waters, but they didn't replace them the second night so I fail to see how you can charge the same amount for *each* night a person stays. Oh, and it covers WiFi, which I'm sure is terribly expensive for them to provide.

Also, I'm sure they paid a lot of money for the test-tube shaped toiletry bottles, but they make NO SENSE. They don't give you a test-tube holder, so you end up with a ton of bottles than can't stand up on their own and you fight to get the soap out. End rant.

Continental breakfast was included, but note I also wrote a review for the breakfast at a restaurant in San Diego. Do with that what you will.

23/03/14 | Link | Rating: 1.0
165. David L.
If you value being able to sleep, don't check into this hotel as you will be up all night listening to the bar music and their loud patrons.

The "coolness" factor is not enough to offset the noise you experience here when trying sleep. Definitely my first and last time here.

18/09/14 | Link | Rating: 1.0
166. Karisa P.
Decided to give this place another try and was very impressed. Apparently they are under new management since July and there have been a bunch of much needed changes!

Came back because I love the location and the way the rooms are decorated. This time around they have complementary champagne upon arrival and they walk you up to your room to give you a tour of the-- sure way to make sure the TV is working. They also added a button by the door that you can press to let the maids know not to disturb you or to clean your room-- stoked I was not woken up by creepy people opening my door early this morning!  

If they are consistent with these changes, I'll be sure to stay here when I visit the Gaslamp District :) oh they also lock the front door after 8 so no randoms can come wandering in which is nice.

Also, they are planning to add a lounge for guests! They are definitely lacking a bar or something since they don't have any other amenities-- can't wait to see how that turns out.

However this place is very loud, I understand at night being loud since it is in the middle of a bunch of bars. But starting at 7 am it was super noisy; construction, cars, and people talking really loud. To be fair, no place is perfect, but the beds here are! Super comfy and soft.

Depending on what you're looking for I would or wouldn't recommend this place. For example, it's not super kid friendly or if you want a nice quite place to relax this is not the place for you, but if you're looking for a hip place in the middle of the party, this is the place to go.

This place is next to the Horton Plaza Mall which has a parking garage so I never valet my car (I like to come and go as I please and I hate waiting for people to fetch my car, I'd rather get it myself ). I always park it in there since it's across the street-- $20 overnight parking instead of $40 for valet.

20/12/14 | Link | Rating: 4.0
167. Bradley C.
I do not recommend the hotel for business travellers (or really anyone).

The partiers on the streets are loud, even during the week, and you can hear it in the rooms. Bring ear plugs if you go to bed before two. But still, is that a reasonable expectation for the price of the room?

The shower does not have a door and water spills onto the floor. The beds do not have reading lamps. And the hotel decor seems to have been designed by a seventeen year old boy obsessed with foreign sports cars.

Go somewhere else.

05/03/15 | Link | Rating: 1.0
168. Meghan S.
Great hotel! Very modern and customer service was great!

They were always super friendly when we came and went and always had great suggestions.

The room was fantastic and very modern. We only had a little issue that the lighting in the the shower area kept going out on us and water pressure a few times. The shower was great besides that.

It was a bit noisy late on Sat night but Sunday was nice and quite without all the people partying.

Overall a great place and will be coming back.

06/10/14 | Link | Rating: 4.0
169. Shane N.
My wife and I spent our first wedding anniversary in San Diego and stayed at this hotel. When making travel arrangements I wanted to stay in the Gaslamp and not spend a whole lot per night. This hotel was perfect. It's reasonably priced and walking distance to everything.

Before booking I read comments, both on Expedia and Yelp, where people were dissatisfied with noise levels during the night. Of course it's going to be loud! This is a low rise building surrounded by bars and restaurants, in the Gaslamp! We were totally fine with it and participated in the revelry as well. For those who don't anticipate Gaslamp nightlife popping off right outside the window, management provides complimentary ear plugs.

Booked a corner suite. There were multiple windows looking out on the San Diego skyline and spilling plenty of daylight into the room. The suite was on the third floor facing 5th Ave. and included a king bed, Lavazza coffee maker, snacks, extensive wet bar and nice stereo system. The "car wash" style shower is a unique feature that you'll just need to see for yourself.

05/10/14 | Link | Rating: 4.0
170. Elle N.
This hotel gets one star, only because it sits conveniently in the Gaslamp District - a prime place to visit in SD. My husband and I booked this for a weekend getaway. We even booked a massage and dinner at the attached restaurant. Both of these experiences were simply ok. So, where we had a problem and where I will provide you a WARNING...is that we were downright lied to from the moment we arrived. We booked a Spa Suite (they have a limited number) and we booked on a weekend. When we arrived we were looking forward to using the patio spa suite. However, it didn't work. We called the front desk who stated they would have the maintenance staff take a look at it. So, they suggested we go and enjoy our massages. We come back and it didn't look like the spa had been touched. We were now told by the front desk staff that maintenance needed to pick up a part to fix the spa. They now suggested we enjoy our dinner with a belief they would have it up and running upon our return. We returned and still the spa did not look like anyone had been there. At this point, we explained we chose this room so that we could use the spa. The hotel was completely booked so they had no motivation to assist us. We were pretty upset about the situation and the hotel only offered us a cheap bottle of champagne in an attempt to make up for an expensive and broken spa room. REALLY? (Think Amy Poehler here). After the mediocre dinner and mediocre massage and several hundred dollars later...we told them we were leaving based on the issue and we are not paying for the room we requested that is not in working condition.  When we went down to the front desk with our bags - we heard another couple complaining about problems with their spa suite ALSO! People, they must know this is a PROBLEM! I am warning you NOT to stay here unless you have confirmation their rooms are in working condition!  The craziest OFFER we ever received is when they suggested we could use another  jacuzzi in another room when another guest leaves their room.  Again REALLY? So, we would have to wait for someone to leave and inconveniently go to another room to use a jacuzzi. In the end, we fought the charge with our credit card company, as it seemed they had no decency to fix this problem in a legitimate way while we were present. And, all they offered after this fiasco was a room upgrade next time. NEXT TIME? WOW, I thought we had the best room already. Simply this is one star hotel based on service alone in a great location.

05/04/15 | Link | Rating: 1.0
171. Veronica Y.
Arriving at the hotel was one of the only downside. VALET costed us $40 dollars for the one night we stayed here.

We were immediately greeted by the front desk associates who were extremely INFORMATIVE and FRIENDLY.

The check-in was simple and straight to the point and they provide anyone that is 21+ a COMPLIMENTARY  glass of Champagne. They also personally ESCORT you to your room and bring your luggage up for you. A cool feature was the hotels elevator being the oldest hotel in San Diego, obviously renovated to function to modern day.

Then they gave us a tour on how to operate everything in the room and informed us what the features that were included.

The room is modern and has a unique and fresh feel to it with tall windows that are double paned to block out the night life noises.

The location is in walking distance from restaurants, bars, clubs, pubs and shops. It is perfect if you are planning to drink. If we are planning to visit again, we would definitely book the Keating Hotel again.

20/12/14 | Link | Rating: 5.0
172. Yve S.
My friend and I have travelled all over together and are always on the hunt for high end properties with unique flair. Unless it's the 4 seasons, we avoid chains. We almost didn't stay here based on some of the reviews, but I'm SO glad we did!

This is probably my all time favorite hotel. All of the things G. Ramsey hated in the Hotel Hell episode featuring the Keating were the things we loved: rich plush carpeting, sensual tones, a loft/club feel, the jacuzzi tub...I was tickled pink by the mirror on the shower ceiling and lover's kit. Definitely a sexy place to stay with a romantic partner. Our unit had a full bar, which we went through (I would suggest to management that they replace what you drink to make more money) and a really nice espresso machine.

Even without the sassy touches, the room is extremely nice. I didn't find the outside noise to be problematic, and I'm a very light sleeper. I'm told they recently put in new windows. It was very clean and whenever we needed ice, towels, more coffee pods, etc. they brought them up within 5 minutes with a smile.

We were especially pleased with the customer service, especially the front desk worker Chris. He really made our trip and was extremely knowledgeable about the history of the place.

This is right in the middle of the tourist/military/college kid part of town. We couldn't find any decent food and all the bars were raunchy. It was like bizarro Waikiki. Luckily, we had a rental car and I would suggest you consider that option if you stay here and don't like block frat parties. Leave yourself 30 minutes for valet.

Literally my only complaint is that the decorative letters in the sitting room don't spell anything!! We posted them on Facebook and solicited input, but nothing could be done. OCD nightmare!

13/01/15 | Link | Rating: 5.0
173. Ashley J.
We loved this hotel! Seriously, I could live in the suite and be happy.
We stayed in the deluxe suite , forgot the name, but it faced the tipsy crow, and wow. wonderful. the pros definitely out weigh the cons here. we had a great visit

Pros:
- Great views of gaslamp
- Trendy decor
-Spacious
-Huge windows (there is a black curtain for nighttime and it's amazing, it makes it so dark)
-The most comfortable bed I've EVER slept in
- The shower is amazing
-Heart of gaslamp. close to everything. food, shopping, coffee, bars.
-Nice staff, very helpful.
-They give you a gift bag of flip flops, tourist info and they had two packets of nutella! I don't know what for, but I ate them.

Cons:
-The 18$ "resort fee" kind of b.s if you ask me.
-It's an old building
-Dirty hallways
-Very dusty
- A little noisy, but nothing like what some reviewers said, i'd almost not even list it as a 'con'. You can deal with it. just don't come on a parade or big downtown late night event, you'll be fine.
-Mini bar and snacks available are outrageously priced
-Parking is expensive. Park your car on Market for 15$ instead of the 35$ they charge

I recommend this hotel. We stayed here on our anniversary and will definitely book again. If just for that bed!

05/04/14 | Link | Rating: 4.0
174. Victor G.
My wife and I stayed here for the second time. We loved our first stay here and the second was the same. The staff is very friendly and atmosphere is relaxing. It's a perfect place to stay on a weekend away from our busy LA lives.

This time around I noticed that our room was starting to look a little aged. It's a minor critique, but they keep it well maintained.

Also, they added an expresso machine in the rooms (see picture), the coffee is delicious.

Overall, still loved staying here. Great for couples.

30/12/14 | Link | Rating: 5.0
175. Jayne M.
Wonderful hotel! Great cozy beds and wonderful view of downtown.
Top notch and very cute boutique type hotel

03/04/15 | Link | Rating: 5.0
176. Matthew T.
A pretty hip hotel in the heart of downtown, walking distance to the gaslamp district.  The room we were in was the Penthouse, and it was only $170 after fees on a Saturday night.  It featured two twin beds, espresso machine, mini fridge, and the most space I've ever had at this pricing point.  Everything was clean and in tip top shape.

The hotel and penthouse room serves as a great spot to have a hotel preparty.  There is a lot of space in the room for people to hang out; usually rooms are cramped if you get more than 10 people in there.   We had up to about 30 people in the room right before we rolled out to the bars.  Walking distance to a lot of the major bars.  It's a good choice!

06/01/15 | Link | Rating: 4.0
177. Mary T.
I travel to SD 4 days out of the week from LA and I've stayed in almost every hotel in the county. The Keating is hands down my favorite place to stay. Historically preserved building with ultra modern amenities.

I've been told that the owner is a big fan of Ferrari and hired the designers to design this hotels interiors. With meticulous attention to detail and luxury combined, you can't go wrong.

The location is perfect, right in the heart of the gaslamp district. Walking distance to good food, spirits, and live music venues. The staff is awesome! I'm always greeted with champaign, chocolates and receive a courtesy call upon check in.

21/01/15 | Link | Rating: 5.0
178. Elizabeth L.
Stayed here over Valentine's day weekend for two nights. It was okay. We got a pretty good deal but I was expecting more going into it.

First of all, there's no parking so you have to valet your car every time you come/go. It's not really an issue except for it's pretty expensive (I think $40/day).

The decor inside is really outdated and cheap looking. The red is overbearing and blue glass is tacky. It's definitely made for couples because I can't imagine spending a night here with my family-- it's studio style and there's no door for the bathroom.

The flooring is like the epoxy garage flooring, kind of weird but not a huge deal. The bed was nice and comfy, but my tempurpedic at home is better.

It's in a great location in the Gaslamp district, but next time I go to San Diego, I'll probably stay closer to the beach somewhere.

Also, if you want to make sure you get a king bed (because you could end up with a twin) make sure to call the hotel! Don't book thinking you're gonna get a king and be upset that you end up with two twins. I emailed the general manager about this and never got a response, but when I called the front desk guy told me he'd make a note but there were no guarantees.

01/03/15 | Link | Rating: 3.0
179. Kate B.
My boyfriend and I stayed here last week and loved it! Everyone working at the hotel was very sweet and welcoming. The front "lobby" area is small but cozy. We were greeted with a smile every time we walked through!

Our room was clean and very comfortable. It is not like a typical hotel room, very stylish loft/industrial feeling, and the shower is not separate from the bedroom area. Although the surrounding bars were playing music loudly, I was shocked that from the fourth floor we couldn't hear anything at all. The bed is super comfortable, and I loved the rainfall shower.

The hotel is in a great area. We were able to walk to bars and restaurants, except we took a bus to the San Diego Zoo and took a cab to Coronado (later found out there is a bus that we could have taken to Coronado.) We also ended up walking back to the hotel from the Zoo, so it is do-able if you don't mind a walk!

We had purchased our stay through Luxury Link, and breakfast every morning was provided in the package. We were given vouchers for Cafe 21, which is right next door, and OH MY GOD, I could have eaten all my meals there. It was the best complimentary hotel breakfast I've had in my life.

I'd absolutely love to stay here again. I miss it already!

21/04/15 | Link | Rating: 5.0