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THE US GRANT, San Diego in San Diego, CA

THE US GRANT, San Diego in San Diego, CA


Our Luxury San Diego Hotel offers an exquisite experience in one of America's finest cities. The US Grant has a luxury experience with a historic feel to make your trip to San Diego memorable.


Company Info:

Rating: 4.23

Address: 326 Broadway, San Diego, CA, 92101

    Hotels in San Diego, CA



    Comments (477):

    1. Soups C.
    I stay 50 -100 nights a year at Starwood hotels and I gotta say this is seriously one of the best.  Now granted, I haven't been staying in any of their St. Regis hotels, but this place is priced about the same as the W in San Diego where I have also stayed and is waaaaay better.  My opinion of the W chain by the way is a bunch of older unhip business people suddenly thinking they are cool because they entered a hotel that looks like a club.  The US Grant is for people that don't need all that.  Super classy, elegant and well decorated rooms in a classic kind of way.  I was upgraded to a really nice room that I could have seriously moved into to. The staff was unbelievably nice and helpful even calling me the day before my trip to see if I had any special requests.  There was one guy working there that was kinda clueless, but there's always one and my stay was so good I am still giving it 5 stars.  Oh yeah, I don't also hang out downtown when in San Diego, but if that's your thing, perfect location.

    01/05/08 | Link | Rating: 5.0
    2. janice w.
    this is a beautifully grandiose hotel. it's a historic landmark in the Gaslamp Quarter of san diego and was built in 1910. many of our presidents have stayed here, including John F. Kennedy. the hotel has been renovated, so it's in pristine condition, with a gorgeous lobby and excellent service. the decor is all classical dark wood contrasted with rich blues and shining crystals. the rooms have dark wood flooring, oriental rugs, and detailed classic molding on the walls. there's a small sitting area with classic white high-backed chairs and a modernized bathroom with a porcelain basin sink and a toilet with an old fashioned handle which you pull forward to flush. the theme of the rooms are a very sophisticated black & white. the only complaint would be the musty smell of our first room, upon which we requested another which met our needs. but the mustiness is just part of the charm of such a wonderfully historic hotel. it may not have been worth the price, as this was the most expensive hotel in the area, and there were many other impressive modern hotels like the marriott and the hyatt, but it was unique and classic, and right in the middle of the gaslamp. i recommend it if you're looking for something sophisticated and filled with history.

    22/08/08 | Link | Rating: 3.0
    3. vivian y.
    wonderful hotel.  very charming and loved the decor.  who knew?  dark brown and that "blue"?  my ceo told me about the decor b/c she stayed there a couple of times but it works.  i loved the bathrooms with the big window, however, our sink was not draining very well.  bed was comfy and firm.  i liked the mix of contemporary/modern art w/ very traditional decor w/ the studs.  im inspired to complete some detailed wood paneling after staying here.  the hotel room reminded me of this other hotel (luxury collection) that we stayed at in paris on the champs elysee.  the rooms had character.  somewhat loud though w/ the street noise but my husband and i are heavy sleepers so we didn't mind it too much.  the gentleman who checked us in also told us he was giving us a room on the more "quiet" side...  so if you are a light sleeper, you definitely want to request a room on the more quiet side of the hotel.  would love to come back and stay here again.  also, the valet is extremely attentive.  not sure if it wasn't a busy weekend or what but anytime we went to pick up or drop off the car, there were at least 3 people attending to us, one each to open our doors, and then another to actually drive off the car.  we forgot my iphone in the car and called down to ask if the valet could retrieve.  they did so with smiles.  the poor valet guy, first try he brought up a palm treo and a blackberry...but we were looking for my iphone.  for whatever reason, my husband kept all of his old cell phones in the middle console so the guy had to go back down and get my iphone...

    sorry forgot one caveat, my husband travels a lot for work so we are starwood platinum members.  so pretty much, we dont pay for any of our hotels.  with that said, if this hotel was $300/night, i would probably stay here again pending budget was not an issue.

    28/09/09 | Link | Rating: 4.0
    4. Jennifer L.
    The only reason I didn't give it five stars was because it was so loud facing the street.  They should have double paned the windows.  I worked in hotels for 8 years and I worked for Starwood - the owners of the Grant.  My mother's first job was there in 1955! so I know this hotel's history.  I agree with everything everyone has said about decor, etc.  The customer service was impeccable and I'm a stickler, being in the industry!  The food in Grant Grill was GROSS though, ick!  The $21 breakfast was terrible.  The fruit was good and they had amazing pear tea with chocolate notes - never heard of it and it was delicious! The bed also I felt was too hard, no bathtub in the room, missing do not disturb sign, missing slippers, missing coffee pot.  However, I called down and they brought everything in seconds, including a bottle of my forgotten saline solution.  The rooms are unique with dark hard wood in some of the room and the bathroom was a great size with wonderful natural lighting and a huge window!  I loved the artwork too.  The valets were awesome, but not worth $32 a night!  Come on guys!!!!  they only had a valet option, you couldn't park your own car.  I'm a San Diego native and I was staying for a conference my company was having.  I would stay again, but ask for an upgrade and have a courtyard room  instead of a street room.

    04/03/10 | Link | Rating: 4.0
    5. Adam G.
    This was my first stay in the US Grant, and I was quite impressed. The room was a bit on the small side but still very comfortable. The room was very clean and the bed was heavenly!  I was impressed that the hotel did not have a musty smell that most older hotels seem to have. I greatly enjoyed my stay and will probably stay here again.

    19/08/09 | Link | Rating: 4.0
    6. Cheeks K.
    Beautiful historic design...if you're in to that sort of thing. All the staff I encountered were extremely courteous; got there early and my room wasn't ready yet but they called me on my cell when it was ready. Can be quite a walk through the halls depending on where your room is and the rug makes it a little difficult to roll the roller suitcases. Not great for family type vacation - no refrigerator (except the personal bar type where they charge you if you move anything..again...not great when you have curious kids with you; no microwave, no coffeemaker-yes, they have complimentary coffee in the lobby, but I like to lounge in my pj's and have my first cup and don't think they'd appreciate me trekking down the hall in my pj's). Great location - close to everything you could ever need...food court, mall, Gaslamp, Petco Park, beach - all walking distance for adults. No pool. Parking pricey! Paid wi-fi (except free wifi in lobby). It's truly a historical beauty in a "haunted house" sort of way. My kids were a little spooked.

    07/08/11 | Link | Rating: 4.0
    7. Sarah J.
    The US GRANT is among the best hotels in San Diego for a reason. It's beautiful, ideal location, and offers guests beyond-exceptional service. You'll find yourself thinking, "I could live here...." as you enter your plush guestroom. The beds are the ultimate in luxury-- white linens, down comforter, and plenty of pillows. The toiletries are well chosen and the amenities like bottled water and robes do not go unnoticed. Though I missed having a bath tub, the rainfall shower head and brand new bathroom made up for it. The service is incredible. Friendly faces everywhere. The front desk gentlemen, Sergio was very helpful and took good care of us. He was eager to help make our trip fun and wanted to make sure we were comfortable in our room. They were even willing to open up the gift shop after hours to deliver a needed item without making me feel as though my feeling sick was putting them out. It would have been nice to have free internet in the rooms and $32/night for parking is high. They work with Spa Velia and I can say they are an exceptional spa as well. In-room dining is expensive, but gourmet and delicious... better than going out. We've stayed in almost 10 four star hotels in the San Diego area and the US Grant not only holds their own, but makes you wonder why anyone would ever stay anywhere else... Now, go book the reservation-

    19/02/09 | Link | Rating: 4.0
    8. Sam M.
    Fantastic hotel, great location and some of the best service we have ever gotten (and we travel a lot).  The only downside was the rooms are a bit small.  We had a jacuzzi suite which took up most of the room.

    06/07/10 | Link | Rating: 4.0
    9. Kimberlee J.
    This review is for my fiance's Navy holiday party we went to last week. We did not use the hotel to sleep, so this is for everything else we used/experienced.

    First off, $15 valet? Are you serious? I guess that's an alright price considering most of the lots in the immediate area were the same price. We ended up not tipping at the end of the night (oops)...The valet area is difficult to find unless you're coming down 4th Ave. We had to go up and around a few blocks to find the entrance.

    Walking into the hotel everything looked very nice. It definitely had a nice feel to it, and I was really excited to see everything else. We took the stairs up a couple flights to the floor the party was taking place on. People were hanging out in what must have been the foyer for the room. Portable bars were set up (we had drink tickets, so no cash needed!) and the Long Islands were the best bang for your free buck. The other drinks were pretty weak, but the bartenders were nice considering the number of drunken sailors there.

    The ballroom itself was big and pretty. The tables were set up around a stage and dance floor, and the linens, silverware and China were of good quality. So why do they only get 2 stars? The food was absolutely terrible. I expected something much more from such an upscale place. The best part of the meal was the first course (soup) and I don't even like tomato soup! The salad was mediocre, the chicken was dry, vegetables barely seasoned, steak very bloody, potatoes SO DRY and gross. Did I mention that they ran out of the steak dish? If people were away from the table when they started serving, they got leftover chicken plates. Dessert was tiramisu which most people liked but I don't enjoy the taste of coffee. The food was a total downer on the night, and everyone at the table agreed that it was gnarly. And could the waiter speak English please? The ship paid almost $30,000 for this party and they obviously only paid for the look of the location because everything else was not even par.

    04/12/07 | Link | Rating: 2.0
    10. Sadat g.
    not 5 star service.

    04/01/12 | Link | Rating: 2.0
    11. dan h.
    spiffy historical hotel with an amazing location. rooms were killer.  we did not catch the restaurant which i heard was amazing, nor the bar area.  i will say that the staff needs to upgrade it's knowledge of the gaslamp.  the concierge was f-ing useless. she volunteered to call some club to get us bottle-service!  lady.  really?  i could call and order MYSELF $1000 worth of bottleservice.  i really don't need you for that.  duh.  i would hope that if you were the concierge at the us grant that would Know Someone.  capital K capital S.  get me on the fricking guest line, vip list, back door somewhere.  that's the privileges you get when you spend the cheese to stay at the us grant.  anyway, that's the way it's supposed to work.  i got NOTHING for staying there.  correction, i got some moron who thought it would be a brilliant idea for us to go try to get into Fluxx at 1130pm at night.  moron.  what a waste of 30 minutes.  if you work at the us grant, please, you're supposed to know better than to recommend to guests to go to Fluxx at 1130pm on a saturday.  lo-ser.

    25/04/11 | Link | Rating: 4.0
    12. linda n.
    stayed at this hotel back in august with the family. its conveniently located across the street from the mall. we got there a little later in the day before heading to the zoo. it was a beautiful hotel from the moment you would walk in. had a beautiful staircase. the elevators were a bit confusing. the front desk didn't advise us that we had to put our hotel key into a slot before selecting our floor so we stayed there for a good few minutes trying to figure it out. when we got to our room, it seemed a bit small and the bed kind of took over the room. they offered us a crib for our son which was great, however it didn't seem to comfortable in there. the restroom was really spacious. overall it was clean which you can't complain about. the front desk can be a bit rude, but the valet and the rest of the staff was very friendly and accommodating. i would go back and stay here on my next visit but there are other beautiful hotels in the area i would like to try out as well.

    16/11/11 | Link | Rating: 4.0
    13. Ben H.
    Hands down the best hotel I've ever stayed at.  The rooms are amazing (quality, well built, and designed with a vintage/modern vibe that just leaves one in awe).  Rooms are spacious and contain the most elegant of details (i.e. crown moldings, carpet, furniture).  Very pleasant stay here.

    14/05/08 | Link | Rating: 5.0
    14. Alexander L.
    just checked out from the us grant, and i thought that the service was wonderful. starting from the moment you check in, they pamper you like no other. had dinner at the grant grill and thought it was ok for the price (200 for two). however, the reason why they get 2 stars is the fact that there are no parking close by, and basically have to pay for valet, which is 32. now of course for a 5 star hotel, that doesn't sound like much. but when they scratch your M3 AND you have to pay for the valet, its quite unreasonable. im not just blaming some random thing on them, becasue i have my suspicions. first off, the valet took unusally long. i waited out there for at least 25 minutes in the cold. originally, there were a bunch of people waiting for their cars and some even came after me. however, the crowd cleared, and my car was still nowhere to be seen. i was there alone for the next 15 minutes. now if they have a big garage, its ok. but the fact that when i picked up my car a day earlier, it only took them 5-8 minutes. second, when i look at the scratch, it appears to be clean. i touched it with my fingers and got NO DIRT at all. i haven't had a car wash for a month. it is evident that they cleaned it and thats what took so long. i was so angry that i felt i had to write a review just based on this because im sure that many of you who intend to visit have nice cars. while they have pretty good service and rooms, is messing up your car really worth it?

    update: thought they had scratched my car, they immediately admitted to this and promised to be responsible. they had reimbursed me since then and i have to say that there is nothing i can pick about at this place. ace parking (the contractor in charge of parking) wasted no time in investigating this issue and sent out a check. they were fast, prompt, and professional. they are a bit pricey, but you get what you pay for.

    28/11/09 | Link | Rating: 5.0
    15. Lilia C.
    LOVED THIS PLACE! We booked this hotel because we had a wedding to attend in September (2009). I love San Diego and this hotel made me love it more. It's in a great location. The lobby decor was fabulous and our room was beautiful. The concierge service was pleasant and informative. I was a bit nervous about the children not being welcomed in such a nice hotel but the staff was awesome. The only downside was that the pool was at the Westin. Not really a big deal but it should be mentioned for future clients. We happily walked to the pool and had a great time...well, until our daughter slipped, fell, and hit her head near the jacuzzi. The responding staff at both hotels did a good job in attending to her needs. After we came back from the hospital, the front desk staff sent up extra chocolates and ice-cream for the kids. =) Nice touch. We had room service a few times and the food was delicious. Our beds were very comfortable and the living space was ample. The linens were superb! The bathroom was pretty and perfect for my princess' to get ready for the big event. Our family would definitely stay here again. =)

    16/02/10 | Link | Rating: 5.0
    16. SoCa P.
    I had my wedding ceremony and reception at the US Grant.  The hotel is beautiful, the staff at the front desk, valet, concierge, waiters, etc. were wonderful. We got a lot of compliments from our guests about the ballrooms and guest rooms.

    But, the catering department was completely unsatisfactory. They made mistakes with our food and beverage, and when I noticed during the wedding, the catering manager argued with me about it, and basically yelled at me and blamed me (during the cocktail hour!!). To top it all off, we ended up getting charged for all the mistakes.

    I was still dealing with this issue during my honeymoon and for a couple months after the wedding. The head of the catering department sort of addressed the issue with an apology, but she did not fully address the issues on our final bill, and it was obvious to me that they still did not think they did anything wrong, and still attempted shift the blame onto me by pointing out other complications in the wedding unrelated to food and beverage.

    While I do think the hotel is beautiful, I would not recommend anyone getting married there, or at least not if you are working with certain catering managers. I am sure that the incident that happened at our wedding was just a fluke, but the catering department's defensiveness and handling of the situation post-wedding is very telling of their customer service standards.

    Frankly, I expected MUCH better service from a "Luxury Collection" hotel, and am very disappointed with what I received for the amount of money I paid.

    01/06/09 | Link | Rating: 2.0
    17. Ruth K.
    Hands down the best hotel I have ever stayed at. I have been to loads of hotels but the US Grant really went above and beyond for me. I made a note that I was celebrating my anniversary. The check-in was painless. When we walked in our room we found 8 chocolate covered strawberries on a decorative plate. The US Grant also left a note congratulating us on our choice to celebrate our anniversary with them. Apart from the kind gift we were amazed at the beauty and fine detail in the room. I loved the art canvas that was above the bed. I loved everything about the room. The bathroom was also very nice. This place truly is a 5-star hotel. We had a nice view on the fourth floor of the Westgate hotel and the city of San Diego. As for service, anything we needed or called for was sent up to our room rather quickly. We even used the gym several times. The gym is clean, modern and comfortable. There are free water bottles, towels, headphones, fruit, and hand sanitizers on the table next to the entrance of the gym. All the staff that I encountered were pleased to help me with anything I asked. Another great thing about this hotel  is that it's located next to amazing restaurants, clubs, public transportation, and across the street from a Westfield. :) Between the amazing service, stunning decor, amazing rooms, and perfect location this place is definitely a repeat. I will be back anytime I come to San Diego. If your worried about the price The Luxury Hotel Collection always has specials running on their website. you can get a much better deal on the US Grant's website than you can on priceline. Check out the specials on the website. You would be amazed.

    24/08/10 | Link | Rating: 5.0
    18. Kim R.
    Our stay at the US Grant was exemplary. The rooms are lovely and the customer service was outstanding. The location is close to everything yet quiet and serene. The restaurant was wonderful and Alberto, our fave waiter, was the best! The concierge surprised us with a bottle of wine and a dessert tray for our anniversary. Overall this is a truly lovely place to stay when visiting San Diego.

    14/06/11 | Link | Rating: 5.0
    19. Douchey B.
    Really like it here, but I feel out of place whenever I try to use their bathroom.  Not sure, I think I'm not too classy?!  I will still go and get me a drink here.  Such a fun place to meet mature profesional men.  I love it here.

    19/07/09 | Link | Rating: 5.0
    20. Marcie D.
    This hotel is wonderful. The rooms are beautifully decorated and the service was impeccable. All of the staff (from the front desk to the bellman to the vallet) were incredible. Also, everyone was so knowledgeable about the history of the hotel and the area. Just a wonderful trip! Thank you US Grant!

    28/06/11 | Link | Rating: 5.0
    21. eliza b.
    like whoa.

    definitely the best service, most beautiful room, prettiest decor, and most comfy bed i've experienced in my life. i didn't want to leave!

    everyone was so nice. it was ridiculous!

    p.s. my boss put me up in this hotel for 3 nights while we attended the global pet expo... yeah, she rules.

    18/02/08 | Link | Rating: 5.0
    22. Mike Y.
    It was either a 3 or 4 star for me.  I ended up going with 4 just because of the service at the hotel, which was INCREDIBLE!

    Pros:  Like I said, the service was amazing.  Everytime I went to get my car from valet, they would ask me if I needed directions.  The few times I did, they would spend as much time as needed for me to understand where I needed to go.  The front desk was all smiles, and were more than accomodating when I called to complain...

    Cons:  The reason I called to complain (and also why I wanted to give the hotel 3 stars) is because of the noise.  I understand we are in downtown San Diego and so I should expect some level of street noise but when there is a wedding and I can sing along to the music (as well as feel every beat) from the 6th floor until 2am, that shouldn't be expected from a luxury hotel.  We did call the front desk, and they sent someone over to check the sound.  They concurred that it was pretty loud and said they will try to lower the music.

    18/08/09 | Link | Rating: 4.0
    23. Barry P.
    I stayed there this weekend, I would say overpriced. No free internet (my fault for not checking)..they didn't do the sheets one day.  They light up the hotel blue at night and you can't keep the light out.  The bed was really soft, too soft for me.  They have some things to improve on.Room service was ok though, no issues with the food. Not terrible, but wouldn't stay there again. Convenient for downtown stuff.

    14/08/11 | Link | Rating: 2.0
    24. Gary B.
    This Hotel Rocks!
    From the Housekeeping Staff to the Concierge (Lee Ann!), this downtown historical hotel is amazing!
    Sitting directly across from the Horton Plaza, The U.S. Grant's location offers the convenience of being able to walk through the Gaslamp District for dining and shopping as well as being near to several concert venues like the Petco Center (where Madonna played on election day!).
    Little Italy, Sea World and Balboa Park are all fairly close. Even Hillcrest is a mere $8 cab ride. The airport is about $10.
    The rooms themselves are elegant , tasteful and not just some boxy room that so many hotels seem limited to offering.
    The Grant Grill has some great "out-of-the box' thinkers like Alberto who comes up with specialty drinks to commemorate your celebration. Ours was a "La Isla Bonita"! So good, I forgot what he put in it. Perhaps I was rufied! Oh Alberto, you bad boy. You said you were straight!
    Even though there is no swimming pool, this place is 5 Diamond!
    Heck that's what the ocean is there for!

    13/11/08 | Link | Rating: 5.0
    25. Marina M.
    Awesome hotel. Nice rooms, excellent staff. The hotel is also really beautiful. I highly recommend staying there while you are in San Diego

    28/12/09 | Link | Rating: 5.0
    26. robert b.
    Look, this is sort of simple-- a sophisticated and cool experience whether dining or drinking, the US Grant is the only "old school" option I've found in the SD downtown area.  Tattoo's, piercings and all other sorts of flagrant casualness just don't work here-- and it's a welcome respite.  Think, Mad Men, or some other period piece... you just don't want to sport your tank top in this joint no matter how "buff" you are.  The upside? Quiet, dignified drinks in a real (grown-up/ grown man's) bar with food that holds its own without being to pretentious.  Dust off your tie, ask your wife to find her best lingerie and spend the night-- indulge yourselves in dignity, service and quiet sophistication-- for a change.   You'll both be better off for it.

    26/07/09 | Link | Rating: 5.0
    27. Andrew Y.
    Came to this hotel for two nights with my wife for our honeymoon. They had us booked for a standard room with two beds but upgraded us to a deluxe room that was much bigger for free. They also gave us complimentary champagne on our second night. We had ridden down on the pacific surfliner and found it easy to get around San Diego from the hotel without a car. The hotel staff were super helpful and gave us stamps for free when we asked for them to mail out some letters. They made some great recommendations for restaurants. My wife loved the hotel. We will definitely return.

    18/11/09 | Link | Rating: 5.0
    28. Elizabeth M.
    I had always wanted to stay is this historic and beautiful piece on San Diego History and I am sad to say that I was extremely underwhelmed.  As part of my wedding, I chose this to spent my last night as a single gal in the hotel. I booked in advance and two days prior was told they over booked and would be moving me.  I said no, since I had multiple vendors coming to do hair , makeup and photographs and spoke to a rep who said it was all cleared up. I called and got my room number to make sure we were still set and when i arrive at the hotel with  my dress and maids on honor  in tow they have no record of previous conversation and try to move me again after i was given the key to my room.  It was only when i asked about the rules for photographs in the lobby that I was told I would have to move even though I had a room and that to take photographs I would need to go through sales department and that the manager supposed she would have to reluctantly let me takes pictures since she tried to move me. Her interactions with me were awful and she spoke down to me quite a bit and spoke very very slow at times like I am am idiot.  when we got ot our room, we were in the handicapped room with no tub and a shower curtain that does no reach to floor, so we ended up getting the whole floor wet and almost slipping. Also the bathroom door was heavy solid wood that even I had trouble opening which I found interesting for a handicapped room.  All night I heard carts rolling above me  and machines turning on  Smoke alarm flashes big green light all night right above bed and the alarm clock was so bright we covered it with two shirts so we could sleep.:(  Then all three of my vendors were charged different rates for hourly parking.  One was charged $9 and hour another was charged $8 and another $ 5 for the first and $ 8 for the additional. I picked up these tabs and was pissed to see all different charges for similar cars withe no explanation for the ever changing hourly rate.  Items in room were was over priced!  Internet and parking fee were sky high and felt nickled and dimed at every turn for a sleepless night  filled with noise and agitation over poor customer service and rip off parking rates.  I will not stay here again and will not recommend it either.

    08/12/10 | Link | Rating: 1.0
    29. T G.
    The finest customer service from the second you valet your car to the minute you leave.  They offer free water which isn't a big deal but a nice touch. Everyone we encountered smiled and asked if we needed anything. Great job on the renovation. Very clean and excellent location. Steps to all of the action downtown but didn't hear any noise from our room. We will definitely be back. Thanks for a wonderful stay.

    10/08/11 | Link | Rating: 5.0
    30. John K.
    One of the best hotels I have ever stayed at.  The front desk did WHATEVER I asked for.  I almost felt foolish requesting some of the things I did during my stay, but they DID anything I asked for, WITH A SMILE.  The tub in our suite was AMAZING.  Will come here again if I visit San Diego in the future.  And the price was well worth what I got, no 2nd thoughts.

    24/11/08 | Link | Rating: 5.0
    31. Bill C.
    This is a great hotel, recently remodeled, and is oh so pretty.  Because it is an older hotel, the rooms are a bit small and it doesn't have all of the amenities that more modern hotels do, but the location is nice.  The Grant Grill has some great bar food, too.

    03/01/09 | Link | Rating: 4.0
    32. Mike C.
    We loved our stay here. Our legacy suite was upgraded to a landmark suite which had the front view above the lower roof garden and Gaslamp District. The service was excellent and the front desk was very helpful. We noticed they cleaned up while we were out dining. Everything was pretty spacious including the long bathroom (however, I wish it had a jacuzzi). I will definitely return the next time I visit and I would definitely recommend.

    15/12/09 | Link | Rating: 4.0
    33. Steve S.
    The US Grant is a world class hotel. Considering that most of downtown and especially the Gas Lamp now resembles Orlando FL this hotel is so fine. Great architectural details, personal attention from staff , who could want or desire more.

    29/12/08 | Link | Rating: 5.0
    34. Claire M.
    Rates range from $300-$600/night
    We stated here April 20-21, 2007, for our first wedding anniversary.

    This hotel is perfect if you're looking for a luxury experience within walking distance of pretty much everything in downtown, including Petco Park, Little Italy, and the conference center.  It's a historic hotel that reopened in early 2007 after a huge renovation, and although the rooms are a bit smaller than you'd find at a typical Westin or Hyatt, they're still comfortable and beautifully decorated.  Even the bathrooms have original artwork in them!  

    It is pricey, but we used my Starwood points to get two free nights here so it was worth it to us.  We didn't eat at the hotel, but I've read good things about the Tea and 'Tinis Happy Hour and its restaurant.  An added bonus was that except for the Wild Animal Park, we were able to walk everywhere else we went from our hotel.  

    I knocked their grade down a star because on our last night, we wanted to eat our top wedding cake tier, so we called room service to get forks and plates. And waited...and waited.... I finally called back half an hour later and they showed up 45 minutes after I first called.  There was no apology, no call to tell us they were running late -- that doesn't seem like a luxury hotel kind of thing to do.
    (Total: $66 for two days of valet parking and Internet access)

    06/06/07 | Link | Rating: 4.0
    35. Cecilia B.
    My honey and I stayed at this hotel for Labor Day weekend. We thought we should splurge since most hotels in the area were sold out already by the time we booked. It's part of the Starwood Hotels Luxury collection, and luxury it is.
    As soon as you enter this hotel, you will see the plush carpeting everywhere in colors of french blue and brown. That seems to be the theme colors of the hotel. Check-in was smooth and we were given a room on the 5th floor overlooking 4th street. When we entered our room, I couldn't help but swoon. Yes, SWOON.  Even though the room was smaller than I thought it would be, it didn't feel like it. There was a flat screen in the room,  a desk by the window, a huge bed with beautiful art as the head board, plush robes, and a gorgeous bathroom. There was also a vase of roses and a note from the hotel staff personally welcoming us and congratulating us on our anniversary. ( Tip: When booking a room, tell them its a special occasion for you and you loved one,  they will try to put you in one of their better rooms  and do little touches like this). NICE!
    Later, we went to the ball game and when we returned to our room , the beds were prepared for us with mints on our pillows, and our room tidied. The staff even placed ice in our rooms and waters by our bedside.
    The next morning, we had room service deliver breakfast. It was beautiful and they went out of their way to bring me a bowl of blueberries for our oatmeals. I mentioned to my honey, "we are definitely coming back here next year".
    I highly recommend this hotel if you are looking for luxury in San Diego. I hope you swoon as well.

    11/09/07 | Link | Rating: 5.0
    36. Godzilla T.
    This is actually a review of the bar/restaurant at the US Grant (we didn't stay there, but will next time!).

    After an astonishingly horrid experience at De Medicci Restaurant (see review), we went here for a couple of martinis and dessert.  Shannon was the young woman attending the bar that night.  She was awesome.  Bf likes sweet drinks, so she helped him recreate a martini he had at the W in San Francisco.  It was perfect except that the rim wasn't dipped in chocolate (that's a compliment, as she had no idea what his martini was).  Anyway, she took the time to figure out what he was asking for and then mixed a small batch herself for him to try.  He liked it, so she mixed a full one.  She could give the waiter at De Medicci some tips about customer service.

    Then this morning we were on the hunt for breakfast before we headed back home.  We were rejected by Croce (see review) so we headed over here.  When we asked the hostess if they were serving breakfast, she said no, but that they would be serving lunch in a few minutes.  From behind us comes "We would be happy to prepare you breakfast."  It's the manager(?) and the chef.  They are both eager to have us sit down for breakfast.  Wow.  Just the opposite from whence we came.  

    Anyway, the breakfast was excellent with awesome choices.  

    Coming here is kind of like going to the Ritz Carlton as far as service is concerned.  Whether or not the staff wants us there, I don't know.  But they treated us very well.  So, if you want a break from all the herding in the Gaslamp district, come here for some relaxing drinks or a meal and bask in excellent customer service.

    07/07/07 | Link | Rating: 5.0
    37. Gomez A.
    Our experience at the US Grant was great.  We were impressed by the luxury of the hotel and its amenities.  We would recommend reserving a room away from Broadway avenue as it is a very noisy street.  To our surprise we saw candidate for Lt Governor of California, Gavin Newsom pass by our car on his way into the hotel.  In addition, we were impressed with room service and the valet service.  They were very courteous and helpful.  Overall, we enjoyed our experience at the US Grant and would recommend it to any Daycationers or Vacationers out there!  Enjoy your stay!  Bring money!  You re gonna need it!

    01/08/10 | Link | Rating: 4.0
    38. Rachel S.
    What a beautiful hotel!  Upon arrival, we noticed that there are two entrances that end up at the same destination.  Although one states "Entrance", then "Exit only" below it the staff did not seem to take notice either way.  From the arrival time, both the valet staff and desk staff were very helpful and friendly.  The valet was timely in taking care of luggage, and setting you up inside.  Once at the front desk the check in process was both timely, and attentive.  If you are looking to pick up an item from the sundries shop I would ask while at the desk checking in, as they have an attendant go in with you as they keep it locked at all times.  Be sure to thoroughly walk around the downstairs portion of the hotel as well as there is lots of beautiful, and stunning fine art to behold!  We settled in to what would be a "standard" size room for the hotel (seeing as the "higher-end" rooms are from what I understand incredibly large with the price tag to match).  There was nothing standard about it.  From the beautiful Persian rugs lining the floor, to the hand painted headboard, the fine art in the bathroom, and the amazing furnishings, it was a great room!  Standard would not be my personal choice of words.  The hotel itself is very beautiful, chandeliers, rich paints, and old architecture galore.  It is also very central to the Gas lamp district area for those who want to check out the night life!

    23/08/11 | Link | Rating: 5.0
    39. Jen A.
    Whenever I'm in San Diego for work, I always choose the Grant.  It's near perfection!  Beautiful historic hotel with luxurious rooms, fun canvas art as headboards, high-end bath products from Remede (I always snag to bring home because they smell so good).  This hotel has great "bones" because i never hear a peep outside my door.  The only cons are wi-fi is not free and parking is valet so this will run you about 30 bucks per night, but this is typical for a hotel in a city.  Complimentary turndown service every night with chocolates on your pillow and plush robe and slippers await you by the bed.  The restaurant in the lobby is also quite good.  Gaslamp is walking distance, only a couple blocks away.  Stay here, you will not regret it!

    29/10/11 | Link | Rating: 5.0
    40. T.J. Y.
    My husband and I stayed here, Saturday November 3rd. Since I am a light sleeper we made sure to request a "quiet room."  We stayed here many times before and they have always provided us a quiet room, moving us if necessary.  We were again promised a quiet room but we were stunned to be given a room directly adjacent to the guest elevators! Every few seconds to a few minutes the noisey elevators passed throughout the night.  I felt like we were ttrying to sleep in a subway tunnel!  We arrived to the hotel late and could not be moved to another room since the hotel was sold out that night.  It was also too late for us to pack up and move to a sister hotel although that was offered.  If we had known at the time of reservation that we could not get a quiet room we would have appreciated the heads up and looked elsewhere.  The hotel manager apologized, gave us a late checkout, added some bonus points to our account and adjusted our bill but this weekend getaway was ruined.  We have always loved this hotel and will be back to give them a second chance but we were deeply disappointed at this stay.  TIP:  Call the hotel directly rather than the toll free reservation number to make sure that the type of room you want is actually available and reserved for your stay.

    17/11/12 | Link | Rating: 1.0
    41. Runt T.
    I read a review in American Way magazine that this place recently underwent $52 million in renovations.  The pictures of this classically styled hotel were amazing and reminded me of my much beloved Palace Hotel in San Francisco, so I gave it a try.

    The rooms were very small but the space was generally well done.  The bed overflowed with pillows and was amazingly comfy and cozy. The head board was a canvas with small figures painted on in black oil paint.  The decor of the entire hotel was a mix of modern and classical, from the pale blue padded walls and dark chocolate accented doors which blended with the deep brown wood work.  Still though the hotel seemed unfinished. As we walked to our rooms, I felt like was was staying in an over-sized boutique hotel (complete with ghosts) b/c of all the muted tones ate up the light.  The atmosphere would have been off-set if the hotel had classical music playing through the halls but instead, all you heard was the eerie silence of walking down a dark and narrow hallway to your room.

    We didn't make much use of the hotel services beyond the valet.  Coming into the room, it was clear that while it was re-done with all the modern conveniences, space was still an issue. The bathroom was wonderful, with a huge standing shower.  Unfortunately, the interior designer thought a floor rug would be appropriate without considering the fact that you couldn't open or close the door since the rug would get caught and cause a jam. (not enough clearance for the door.)

    Also, the Senso coffee maker, while new sleek and shiny just took too long to make mediocre coffee.  The placement of the machine was also poorly thought out b/c you had to move the machine to the other side of the desk to plug it in.  

    Lastly, for the room-rate per night, you'd think the hotel could spare a few bottles of water. Instead we ended up walking down to the restaurant to pick up a bottle since none was provided in the rooms and no vending machines were located on any of the floors.

    The location is very good if you're planning a night out. Right in the heart of San Diego and withing walking distance of Horton Plaza, Courthouses, and the Gas Lamp district.  Overall it's not a bad hotel and if I had more time to delight in its other amenities, I'm sure it would have ranked higher, but i was just underwhelmed with the first impression.

    29/01/07 | Link | Rating: 3.0
    42. Steve M.
    This hotel is in a perfect location for the Gas Lamp District. The hotel is very clean, and I was very comfortable sleeping, and walking around looking at the different ballrooms, art, and history of the hotel. I would totally stay there again.

    22/11/10 | Link | Rating: 5.0
    43. John B.
    Weds night jazz is pretty cool. Lots of talent musicians come by and sit in.

    05/03/10 | Link | Rating: 4.0
    44. Jennifer F.
    I have amazing memories from this hotel.  It was sophisticated, timeless, and romantic.

    04/10/11 | Link | Rating: 5.0
    45. Michael M.
    When I arrived at the hotel, I was in aww!! We drove up, the car attendants opened our doors, got our bags, and were very friendly.  I just like when people practice great customer service.  The hotel was beautiful.  Our room was clean and had a decent view.  We checked in, freshened up, and went across the street to The Yardhouse for dinner.  That is the plus, there is soo much around the area, you can pretty much walk anywhere.  Horton Plaza is across the street as well.  When we got back from dinner, the shades in the room had been lowered, ice was brought to our room, beds linens prepared with a nice piece of chocolate waiting on the pillow.  I really have nothing negative to say about the hotel.  Overall it was a beautiful place, comfortable atmosphere, and I would definitely stay again!!

    14/04/09 | Link | Rating: 5.0
    46. Mariya B.
    Happy Thanksgiving to everyone! Just had a grate time here today +super dinner, exellent service, nice relaxing atmosphere, and soft music..What a Day!

    25/11/10 | Link | Rating: 4.0
    47. Nick J.
    Nice hotel - room was OK. Phone Service was awful. Got a good view - I was expecting an upgrade, but its OK!

    19/08/10 | Link | Rating: 4.0
    48. Steve A.
    I love coming to San Diego.  I love it even more when I get a top floor suite at the US Grant!  The room was clean, the bed new, and the bedding comfortable.  Two bathrooms, two showers, and a jacuzzi hot tub in the room.  The view of the city is fantastic, and even moreso when there's a seemingly spontaneous fireworks display viewable from our hotel room.  The only gripe is the older windows, but not worth noting, since there's no real reason to open the windows.

    03/08/09 | Link | Rating: 5.0
    49. Sam L.
    This is a really nice hotel in the middle of the bustling gas lamp distrct in downtown.  Newly renovated, it has both a historical and modern look and feel.  

    The room is very nice and the bathroom is big and luxurious.  Nice amenities as well.

    Parking is the only thing I can nitpick about: valet only.  It's a bit annoying to give my ticket to the valet and wait five minutes just so I can get something out of my car, and then have him return my car to the garage.  They really should have some guest/check-in self-parking spaces.

    This is my first hotel review so I don't really know what I'm doing.  I can describe a piece of sushi much better than curtains or bedsheets.   Anyway, if you have the dough ($500 a night or something?) or starwood points (me), you have to stay here.  It's everything you could possibly want from a hotel in SD.

    22/08/07 | Link | Rating: 5.0
    50. Jennifer L.
    I went to bridal/wedding expo here and ....was stunned at how beautiful the hotel was...I've walked past it, and have been told they spent millions remodeling it, but never thought to go in it or even cared too. The staff is amazingly nice. I always wanted an outdoor/wineyardish kind of wedding but, after touring the US Grant, it made me rethink my venue. Love it.

    01/05/10 | Link | Rating: 4.0
    51. Nitsa J.
    I came here this past weekend for one of my best friend's wedding. The entire experience was amazing from start to finish.

    The US Grant is a classy, upscale, elegant hotel. The interior is beautifully decorated with class and exquisite style. The service is impeccable and everyone who I spoke with went above and beyond what asked to do.

    The first hour of drinks and appetizers was held in a smaller ballroom downstairs on the first level. The servers passing around the tray appetizers were all very pleasant and polite. The set up arrangement of the food was beautiful.

    After the first hour of appetizers, we were directed to the Presidential Ballroom upstairs for the dinner reception. The Presidential Ballroom is absolutely GORGEOUS! The sashes on the chairs had beautiful bows on them, the plates on the tables were gorgeous and refined and all the decorations were extremely complimentary. The food was a buffet style and everything was DELICIOUS.

    Everyone was very happy with the service and the food at the US Grant. If anyone is looking for a place to hold their wedding reception in downtown SD, the US Grant is an amazing place to do so!

    02/08/10 | Link | Rating: 5.0
    52. veronica q.
    I'm ruined. This hotel has ruined me for life.

    08/01/10 | Link | Rating: 5.0
    53. Arleen I.
    stayed at the presidential suite. it was amazing! got married here. staff was fantastic. i LOVE this hotel. i would highly recommend staying here and getting married here.

    11/02/12 | Link | Rating: 5.0
    54. Tiffanie S.
    I stayed here over the weekend for a friend's wedding. This hotel is truly beautiful and luxurious. I stayed two nights in two different rooms. The first night I was in a suite and the second night I was in a standard room. Both were very comfortable and spacious. The staff was extremely helpful and attentive. The hotel is decorated very classically in common rooms. The guest rooms are more modern. The Crystal Room and the Celestial Room were both used in the ceremony. They were both very unique and added to the feel of the special day. I would love to stay at this hotel again and would recommend it to anyone who lives in San Diego for a lovely staycation or to anyone visiting from out of town.

    19/12/10 | Link | Rating: 5.0
    55. Elizabeth C.
    This hotel is amazing!  The location can't be beat.  It is right across from Horton Plaza and there are so many places within walking distance.

    We used our Starwood points for our two night stay.  We were bummed that no upgrades were available when we checked in (even though we are Starwood Gold).  However, our Superior room was on the 7th floor for Starwood Preferred guests.  We found it quite spacious for two adults and two toddlers.  

    The service and staff were great.  They provide you with both bath towels and bath sheets which is nice.  The linens were superb and the beds were very comfortable.  The only bad thing was the shower pressure was very weak.

    We didn't hear much street noise, but there was quite a bit of noise on our floor.  The doors are quite heavy, so every time someone walks in/out of their room, you can hear the door slam.  The heater inside the room was also incredibly loud if you had it on.

    Otherwise, it was a fabulous hotel.  We will definitely stay here again!

    30/12/10 | Link | Rating: 5.0
    56. Jen C.
    A beautiful hotel, helpful and friendly staff, convenient location, and comfortable beds.  Be sure to book the corner room with the jet soaking tub, this was a great and affordable option! I will definitely stay here again!

    09/09/10 | Link | Rating: 4.0
    57. Kate R.
    Absolutely stunning hotel, beautifully restored. The mirrored lobby is gorgeous, with crystal chandeliers, a piano and tons of seating for lounging. We had amazing views of the entire city from our room on the 11th floor. Our room was decorated with funky art and super comfy everything. The location is ideal, right across the street from Horton Plaza, walking distance to tons of shops and restaurants. Since they are an historical building, they don't have a pool on the premises, but guests do have access to the one at their sister property across the street. We didn't end up going, but were glad to have the option. All in all, an amazing and unique experience- highly recommended.

    29/07/10 | Link | Rating: 5.0
    58. James S.
    A refined hotel with a friendly staff, is how I would describe the US Grant Hotel.  

    Its location is convenient to all nightlife, shopping, and restaurants within the gaslamp district.  The US Grant Hotel reminded me of the Fairmont in San Francisco.  It had that old world charm about it.  

    Don't come here looking for a mega resort, you just won't find that here.  Its more of a boutique hotel, intimate and enchanting.  Their rooms aren't modern like the W or Westin hotels.  A standard room is a bit on the small side, but well appointed with a comfortable bed and ample bathroom.

    I believe that the staff is what contributes to the appeal and pleasantries of the US Grant Hotel.  They are on point, willing to give suggestions, and knowledgeable about the area.

    Sleep well....

    22/09/08 | Link | Rating: 4.0
    59. lauren p.
    The U.S. Grant has a lot going for it and really has the potential to be a stellar hotel.  It is absolutely gorgeous with thick soft cushy carpets that melt under your feet.  The rooms are impeccably decorated with contemporary artwork.  The location is great near lots of restaurants, bars, and shops.  Everything seems great....at first.  

    At check in we noted that we were Starwood members hoping that we would get upgraded, but alas we had no such luck.  Our room was on the 5th floor and when my boyfriend asked for a higher floor he got promptly shut down for that too.  He did try to soften the blow by saying that we were on the 3rd Street side which meant it would be much quieter.  That was probably a bad omen and I would remember that later when I was awoken at all hours of the night by the sounds from the street and the other rooms.  I normally sleep right through the night without interruption but I woke up several times throughout the night because of sirens or loud drunk people on the street.  If that was the "quiet side" of the hotel, I'd hate to know what it's like on the noisy side. At one point, half awake, I literally thought there was an earthquake because of the shaking and noise from the people next door "enjoying themselves" at 4 in the morning.

    For me, this hotel lost a lot of points based on the small details.  The first thing was that as soon as I walked into the bathroom, I noticed a very unpleasant smell.  At first I thought that someone had recently graced our toilet with their presence but then I realized I was smelling raw sewage.  Ewwww?  I called down to the front desk to ask if this was normal and she said she would send up an engineer to take a look at it.  We waited around for the engineer to show up and all she did was pour some deodorant down the drain.  It did take care of the problem in the toilet but later as I was brushing my teeth I noticed that the smell also emanated from the sink as well.  Not exactly a pleasant aroma while you're trying to get clean.

    Also, I felt our room was less than clean.  This could be because of the icky feeling that was left by the errant cleaning glove left behind in our room.  Uhhh, housecleaning, I think you forgot something.  We found it rather amusing that after we set out the empty glasses that they failed to remove earlier with the glove inside, only the glasses remained.  I guess they didn't want management to know that the glove was left behind in the room but didn't want to bother themselves with taking the glasses?  They also threw out our newspaper (that we brought with us) that we hadn't even had a chance to read yet.  Why would they leave behind dirty glasses but throw out your paper?  When we notified the front desk, they said they'd look for another one but called us back and told us they were plum out of papers.  Basically, the front desk wasn't really going to go out of their way for anything.  

    The first night we were there, I didn't do a thorough examination of the sheets so I can't say conclusively that the sheets weren't clean.  However, after the "glove incident" I had my suspicious and the second night upon pulling the sheets back I noticed what seemed like sand in the sheets.  Very strange considering we did not go to the beach at all.  I examined even closer and started finding random hairs.  Chock this up to paranoia or I don't know what, but I tried to not think about it the rest of the time even though I was pretty grossed out.

    Like others have mentioned, this hotel will nickel and dime you left and right.  Parking is atrociously expensive.  You're not going to get anything free, not even complimentary coffee.  I also didn't like that you couldn't use your refrigerator because if you moved anything inside you'd automatically be charged for it.  We normally bring water and some snacks with us to the hotel but were a little annoyed to find our refrigerator inaccessible.   There's also no pool but you can use the Westin's across the street.  Another thing that irked me...there was no bathtub.  Only a shower.  And the shower had really bad water pressure.

    Overall, this hotel LOOKS like a five-star hotel but the service and the amenities make it more like a three-star hotel.

    06/07/10 | Link | Rating: 3.0
    60. Jonah S.
    Came here for a work conference last year and all I can say is wow! The rooms are great and the bathrooms decor was outstanding. Man, their robes are comfy. Normally I bring my own pillow, as hotel pillows usually are way to big and hard, but these just nicer it seemed. The entire staff was friendly for the entire trip, especially the valets. I must confess this was my first time staying at a hotel of this caliber, so it may be a bit of awe that gave them 5 stars, but I think it deserves it.

    02/12/09 | Link | Rating: 5.0
    61. Laura M.
    Oh, heaven!  The US Grant was unbelievably posh and perfectly polished.  We only wish that we were able to stay longer than the one night.  Everything about the hotel said luxury, and it was really hard to move on to our next hotel.  The concierge and front desk staff were so helpful and provided us with great recommendations for dinner and breakfast.  Such a lovely place.

    21/06/10 | Link | Rating: 5.0
    62. Katie W.
    This is an absolutely beautiful hotel.  
    Every single person on the staff that I have come across has been very friendly and welcoming.  The decor is as beautiful as everyone has mentioned.  It is a perfect combination of stately, classic elegance and modern styling.  The bedding is luxurious.  But what I appreciate the most is that the furniture and decor in the room is possibly the most unique and attractive of any hotel I've ever been in.  Even the really, really nice hotels feel a little cookie-cutter inside the room, and these really shine.  I'm lucky enough to have gotten a deal through hotwire, which saved me quite a bit over a four night stay.  At check-in, the front desk person asked if I wanted a room with one bed instead of the room with two double beds I had booked.  Um, unless it's a king bed, no thanks!  So, he ended up keeping me in the room with two double beds and I really appreciate the extra space.  It's just me traveling alone, but I like to spread out, and this amount of space is perfect for me.
    It's a bit of a hike down to the convention center, but it is very convenient to the shopping center and restaurants in the gaslamp district.  Also, an excuse for a little extra walking is not a bad thing to me.

    It was so relaxing and luxurious to have such a nice space to return to after a long day at the conference.

    ps - if you don't want to pay ridiculous prices for the bottle of wine in the room or from room service, there is a grocery store (Ralph's) only a couple of blocks away!!!

    17/04/10 | Link | Rating: 5.0
    63. Mark P.
    Nice. Comfy beds. Service could have been a bit better.

    03/04/12 | Link | Rating: 4.0
    64. Christian A.
    After my fiance and I left another hotel that had misrepresented itself on-line, we decided to drive around San Diego a bit to see what was available. We recognized the U.S. Grant from an on-line review and decided to walk in. And thank God we did!!!! The service was simply sensational. When we walked toward the check in counter and met Raymond Morales we knew we were in good hands. Raymond said there was nothing available but he was able to work some magic and immediately was able to accommodate us. He (as well as the other staff members) could not be more helpful. The rooms were lovely and spacious, the hotel was impeccable. So helpful and friendly they all were that we decided to have dinner at the hotel even after Joseph the concierge had given us many options to choose from. Excellent choice. Their restaurant (I forget the name) was fantastic, Sergio (the waiter) was knowledgeable, provided excellent service. Dinner was amazing. I could not recommend this hotel more than what I am doing right now. If you are a young couple looking for a classy, beautiful yet affordable hotel in the middle of the hip and happening area of San Diego yet want to feel you want to be transported to another era where service, class and beauty rank much higher than anywhere else in a big city, this is the place for you. If I could give it 10 stars I would.

    22/04/12 | Link | Rating: 5.0
    65. miss w.
    This is the best hotel I've ever stayed at in San Diego. For my 30th birthday, I was surprised with one night at the US Grant. I've never been so surprised. We somehow managed to get upgraded to the penthouse presidential suite. For those of you who don't know, the penthouse suite is the epitome of suites. The walls are lined with large windows so the first thing you notice is the spectacular view of San Diego. The rooms are spacious, well decorated, clean and comfortable. The bedroom has a king-size bed with extremely soft sheets and lots of fluffy pillows (I slept like a baby). It also includes a beautiful full-length mirror and large plasma tv. The other room has a sizable sitting area with plush seating, another huge plasma tv that automatically rises from the cabinet, a glass dining table and nice bar area. The marble/tile bathroom is incredibly spacious with a large hot tub and glass shower. The hotel is right in gaslamp quarter (where all the shopping, clubs and bars are located), but I almost didn't want to leave the room. The hotel is quite beautiful itself. The style is luxurious, elegant and tasteful with art throughout the lobby. The personnel were all very friendly and accomodating. I definitely plan to stay here again the next time I'm in San Diego.

    03/06/12 | Link | Rating: 5.0
    66. Rhiannon K.
    We spent last night in this hotel and I was very pleased. Sadly the room with a tub I wanted was sold while I searched for an email to obtain my Starwood info since the reservations agent on the phone with me couldn't find my membership. He then offered me a different room at a higher rate and I felt he could have honored the rate for the room I had wanted. I asked to speak to a manager and was disconnected while I waited (hung up on?) In any case, I called the reservations line instead of the hotel itself to book my room, the woman was awesome who helped me and got us a legacy room at a great price. It was disappointing that we parked a car and a motorcycle, valeted the car and put the bike in the same parking spot with permission and were charged for both vehicles, but what can you do, they are trying to make money... no harm. Checking in the front desk agent was a young very nice girl, she was friendly and check in was fast. The room itself was outstanding, everything was on point, we were very pleased. We went out on the town for a bit and came back to the room which had been turned down, that was nice. We ordered room service, Kobe burger and Club sandwich, the meal was great. They might not want to put what looked like collard greens on the same plate as a sandwich though, the greens were very moist and one half of the sandwich had one side all soggy, but it was tasty and the bacon on it was great. Lounged and relaxed watching tv for the night, it was very quiet and peaceful, what a treat. My boyfriend called asking for a shave kit and we were brought a toothbrush, but they brought a razor asap. At 8:30 I woke up in my birthday suit to a maid peering at me from around the corner of the living area, kind of annoying since I had asked for a 1 o'clock check out in order to sleep in and was going to order brunch via room service. She said sorry and left, but why is a maid coming in my room at 8:30 in the morning?? I decided to leave without brunch. Earlier in the morning my boyfriend touched base at the front desk since he left before me and put his card down for the room since I reserved it with mine, when I went to check out I was mistakenly told he had never come by (A little awkward of a phone call to him at work and then a walk back to the front desk had them correct themselves in that he had come by). The agent comped the room service from dinner the night before when I told her the maid and entered the room waking me, she said the manager would want to follow up with me and asked for my phone number, I never required that the manager do so but they actually never called me, I'm not too concerned about that though. I understand that people leave the hotel without actually checking out at the desk, and they want to turn the rooms over, but seriously, 8:30 a.m. you're standing in my room looking at me in bed? I'm sure she knocked but I didn't hear her... I still really enjoyed my time there, and I would stay again, but now I have to remember to make a point to say please don't just walk into my room in the morning, or even knock, until at least the time I should have checked out, and I don't think I should be having to tell them this but obviously I will have to.

    04/06/12 | Link | Rating: 4.0
    67. Laura Z.
    One of the best hotels I've EVER stayed at.  The U.S. Grant was originally built around 1912 and was renovated a couple years ago by Starwood Hotels into one of their luxury properties.  I've stayed at more expensive hotels than this, but the U.S. Grant just might be the most gorgeous-looking hotel I've been to.  Decor throughout public areas of the hotel is done in tasteful blue, white, crystal and dark wood, and it beautifully conveys period decor while still maintaining an understated, modern atmosphere.  Parts of the lobby could double as a museum -- items and historical info from when the hotel first opened are on display -- and the historic Grant Grill, with its original wood paneling, entrance and signs -- is attached to the hotel.

    The theme continues upstairs with some incredible rooms.  The walls and linens are primarily a soothing white, with blue carpet and dark wood accents and furniture, which gives an elegant, serene feel to the rooms.  The bathrooms, although small, have glass-door shower stalls, white bowl sinks, and excellent toiletries.  

    Service is excellent throughout the hotel.  I was lucky enough to stay here several times during my stint on a project in San Diego last year, and friends and family who came to visit me were thoroughly impressed with how well we were treated every time.  The concierge was knowledgeable, the valets and doormen very friendly, and the front desk staff provided great customer service.  On one visit, my room wasn't quite ready at check-in, and we were given free cocktails at the Grant Gril as compensation for the brief time we spent waiting in the lobby (about 20 minutes).  Nice touch.  

    The Grant Grill has some excellent period-style drinks, including champagne cocktails, sidecars, etc., that are definitely worth checking out.  The restaurant is on the expensive side, but the food is great, and it's worth checking out just to soak up the historical atmosphere and enjoy a cocktail or two.  

    Finally, the hotel couldn't be located in a better spot.  It's in the exact center of San Diego, right across the street from Horton Plaza shopping, and just a few blocks away from the Gaslamp District nightlife and restaurants.  

    If you're looking for a classy, elegant boutique-style hotel experience (better yet, one that even earns you Starwood points!) with a bit of history, look no further than the U.S. Grant.  You'll be hooked like I was in no time!

    09/11/08 | Link | Rating: 5.0
    68. Swati A.
    The US Grant was unbelievably posh and perfectly polished.
    Luxury at its best.
    Location is perfect.  Restaurants and shopping all close by.

    * Yes, Valet Parking was $32/night, but what else is new? We paid more at other hotels that weren't even close to as fab as the US Grant.

    US Grant rocked our Stay in San Diego!!!!

    22/06/10 | Link | Rating: 5.0
    69. Gregg G.
    All of the 5 star reviews are correct.  This is an beautifully updated historic hotel with spectacular staff (a very rare combination of many subtle elements) and great location.  My first choice next time I'm in SD.

    12/01/11 | Link | Rating: 5.0
    70. Jim B.
    This place is just gorgeous.

    You want to date your room, it's so pretty.

    The hallways are pretty, the ice bucket is pretty.  The shower is pretty, the bathroom is pretty.  Just freaking pretty.

    I was blown away by how pretty this place is.

    This hotel is actually on the edge of the Gaslamp, not in the middle - but it's super convenient for walking to restaurants, to the beach, and to office buildings.  You are right across from the big mall, which is helpful if you want juice or groceries or something.

    You can, if you desire, walk to the airport from here.  It's about 4 miles.  

    Easy walk to rail lines, easy walk to everything.

    So, what more do you want.  It's beautiful, it's convenient and ... if you know how to shop ... affordable.

    My room was $160.  I've seen it pop up before at over $200 though.

    Parking per night is $30.  Staff is very very friendly.

    So, what are you waiting for, fly down to San Diego and stay here!

    14/12/07 | Link | Rating: 4.0
    71. Isabel M. L.
    I stayed here for a conference (thank you work for paying!) and it was amazing. It was stellar service from start to finish. The rooms are comfortable, quiet, relaxing...and the beds are super duper comfy! My room didn't have a tub - that would have been awesome! But still, loved every single of the 5 days I was there. It's kind of regal-like, but modern at the same time. It's also very well located in downtown - you've got tons of restaurants to walk to really close by.

    17/02/11 | Link | Rating: 5.0
    72. Smooth R.
    I'm giving this place 4 stars just because it's a nice place. I did not have a chance to stay the night but it has potential.
    I had to stop in here just for the historical art they had on displayed. Very classy atmosphere. I didn't know 13 U.S. Presidents stayed here!
    If you're in S.D. go check this place out.

    22/06/08 | Link | Rating: 4.0
    73. Dominique J.
    The US Grant is one of the most amazing hotel experiences I've ever had. It's truly world-class. The amenities and service are beyond the usual expectations. It is home away from home. I will definitely stay at the US Grant again and again every time I am in San Diego. Highly recommended.

    10/07/11 | Link | Rating: 5.0
    74. Renae J.
    I'd give them a "10" if I could.  We've stayed there twice.  Both amazing experiences.  The second stay was our wedding night.  We didn't get married there, but took pictures there before our wedding then came back for the night.  Not only did they give us an early check-in (noon), but they upgraded us from our $400 Landmark Suite to the $3500 Presidential Penthouse Suite at no additional charge!  Who does that??  Easily the best hotel in San Diego - best rooms, best lobby, best service, best restaurant, best everything!!!  We will send everyone there who comes to visit and make it an annual stay for us.

    10/07/12 | Link | Rating: 5.0
    75. Cristina F.
    The US Grant is incredible! The decor is fabulous and happens to be my favorite color scheme :)

    I went there for Mother's Day Tea on Saturday with my sister and mother. It was wonderful! We were greeted with glasses of champagne or Martinelli's for those who don't imbibe. The service was fantastic. The food and tea were really delicious! I had the Bleu Peacock tea and it was literally heaven in my mouth. The tea was followed by strawberries and the thickest whipped cream I have ever tasted (YUM!). Then we had little nibbles of caviar atop a blini, roast beef with brie on a marble bread, the most incredible lox ever on cream cheese and rye bread and a delicious little concoction of mini crabcake on yumminess. Oh it was breathtaking. I really wish they offered seconds haha! Next was a madeleine and scone offering with marmalade, jam and lemon curd - mmmmmhmmm! Finally a plate full of chocolate, cake, and deliciousness - I can't even explain it.

    Needless to say, we enjoyed ourselves!  We will definitely be coming back!!!

    13/05/09 | Link | Rating: 5.0
    76. Dale S.
    April 14-15, 2011.  This hotel is an elegant, historic structure on the edge of  the Gas Lamp District.  The rennovated rooms are comfortable and quiet.  Wonderful and courteous service too.  The restaurant/bar was comfortable too.  They had half price appetizers for happy hour [which ends at 7 PM] and there were  a number of local businessmen and younger folks during that time.  I am not a fan of the location.  It is not in an area where you can safely walk around, particularly in the evening hours.  But that is the case in most urban settings.    Although I would consider staying there again, I might look at other areas in the Gas Lamp area that has more competitive pricing.

    22/04/11 | Link | Rating: 3.0
    77. Judy H.
    I just had the most horrific experience with the US Grant.  It started off when I made the simple request for an email confirmation of our reservation a few days before I was scheduled to arrive. First they tell me that they don't have my reservation, which later the manager found.  Then it took 3 more phone calls and a total of an hour of being on the phone until I actually got an email confirmation for our reservations with my name on it (my husband and I always get a print out after having a bad experience with1 hotel reservation).  When I booked the reservation over a month in advance I called the hotel and told them to put the reservation under my name since my husband was not going to be there to check in, but instead they put it under his name with no other guests.  The problem is we don't share the same last name and so I simply wanted a print out with my name on it to verify that I'm part of the reservations.  So that's 1 problem I had with them.  Keep in mind that took 4 phone calls and being on the phone with them for over an hour.  Really?  It was such a simple request.

    So we get there expecting a rather large room cuz we booked a legacy suite, not one of their 3 guest rooms, but a suite that was over $300/nt.  It advertises that it provides "ample room."  Ample room my butt!  The room was TINY and the bathroom could only fit 1 person at a time. On top of that there was no bath. It was a small shower so it was impossible to bathe my toddler in it without getting in the shower with him.  They also charge a $25 occupancy fee each day your there on top of paying the daily city fee, of course.  Then there's the $35/day parking.  On top of that our sheets had holes in them.  It also said that they had a spa on the 8th floor and they didn't.  I had to go to the hotel around the corner to get a massage.  It's an old hotel that needs renovating.  My recommendation is to stay at the Westin about a block away.

    The only good thing I have to say about this hotel is that the people working there seemed pretty nice.  But overall our stay was awful.  Steer clear of this hotel unless you want to shell out all this money for a tiny, not so nice room.

    29/08/12 | Link | Rating: 2.0
    78. Vikky D.
    When we booked a room at this 5-star hotel, I was elated and looking forward to living a life of luxury during our weekend trip to San Diego.  

    Why do I always do that to myself?  Nothing lives up to high expectations, especially not the US Grant Hotel.  

    First of all, our room was pretty small.  There wasn't a separate sitting area just a lounger in front of the TV.  Second, while there was internet access in the room, you had to pay for it ($12/day).  Seriously, what the F is that?!  We were told there was a business center on another floor that we could use instead.  Well, guess what?  You had to pay for that as well (69 cents/minute and $1/page for printing).  WOW.  If that is not bullshit, I don't know what is.  

    For 5 stars, I expected a lot of great amenities.  I can't believe they were trying to nickel and dime us.  I even canceled the USA Today delivery to save us 75 cents!!!  That will teach them to charge us for internet access.

    Best thing about this hotel was the location (1 block from the Gaslamp District) and the awesome bed.  Next time we are back in San Diego, we will be staying at the Sofia.

    26/05/08 | Link | Rating: 3.0
    79. Anthony K.
    Last year I traveled over 30 days for business and spend a lot of time in hotels. In the cities I travel to, I try to have a couple hotels I like. About a month ago I was able to get a room at the US Grant and was blown away. Both the room and lobby are amazing.

    The amenities are above average and the staff exceptional. I have stayed at most of the nicer hotels in San Diego and the US Grant is the high water mark.

    18/03/09 | Link | Rating: 5.0
    80. Yvonne D.
    Stayed here for the second time for a night out on the town.  It's location is great and there are plenty of bars and restaurants within walking distance.  The lobby is stunning with marble floors and glorious chandeliers.  Staff is professional and courteous.  Valet is 35$ for overnight parking but what the hell when your staying in style it isn't cheap.  Will be back.

    13/06/11 | Link | Rating: 5.0
    81. Jenny T.
    Great location, right across the street from Horton Plaza and a few steps away from the Gaslamp. Great service. Beautiful hotel room and bathrooms. Such a nice room that one night, we just stayed in and watched a movie in bed.

    24/05/11 | Link | Rating: 5.0
    82. Tayler S.
    Old World Sophistication with a modern twist.

    10/02/11 | Link | Rating: 5.0
    83. Rachel T.
    I would give this place seven stars if I could. This experience was totally unexpected. The best I ever had. I have travelled a little and let me tell you that no place I have been before this could ever compare to the U.S. Grant. The service was impeccable. In times such as this with so much going on in our economy this place has managed to stay on top. So clean and so elegant and just breath taking. The service was a "10" from valet to bell hop to front desk to room/maid service what more could one ask. I was there to recoup after the devastating and unexpected loss of my husband of 6 months. They gave me personalized cards from my daughter and from the front desk each with  personal hand written messages. I recieved an upgrade and two fruit and sparkliing water trays over the course of two days with a beautiful elegant floral arrangement. I had tears in my eyes as I was so humbled by their kind gestures. You speak about customer service and that personal touch, in most places it does not exsist....here it is alive and well. Kudos to management for how they have trained all of their employees to be so courteous and so nice. Did I mention how clean this place is...the rooms the lobby the gym wow. Thank you for an unforgettable experience during an unfortunate time in my life.

    15/03/11 | Link | Rating: 5.0
    84. Marisol S.
    I love this hotel!!! I wish my house looked like the interior! Classic but has this great modern flair to it.  We were greeted at the valet by this tall HOT and friendly guy.  We walked in the hotel with awe of the hotel's beauty.  We were able to upgrade to a suite with a nice view.  This hotel is clean and very classy.  I loved the upgrades they did.  This is by far the best hotel I have ever stayed out.  Best thing about it, its only a block or two away from the nightclubs and bars.  Stay classy San Diego and spend a night or two here.

    15/05/11 | Link | Rating: 5.0
    85. David G.
    One of the best hotels I've ever stayed in. Great service, amazingly comfortable rooms and bathrooms which felt like a mini spa. Only minor issue I had was the street noise in the am. Garbage trucks at seven am don't work well for me. Oh well. And, splintered wood on the bathroom window.

    Found a really good rate online, even cheaper than when I called the hotel to see if they had any special rates. Liked the gym and the locale to local attractions.

    12/09/09 | Link | Rating: 5.0
    86. Cristel B.
    This hotel is so beautiful and super high end. Don't eat at the potato wedges from the bar though. They tasted like they were plucked from a bag filled with frost-bitten wedges, then thrown into a tub of hot cooking oil. At a place like this with prices like theirs, I'd expect fresh everything! Even bar snacks!

    The positives however are that the service is really great and they have a great drink menu. Plus, it's never too crowded and it's walking distance from other attractions.

    20/09/09 | Link | Rating: 5.0
    87. Jeff M.
    I knew it was over the top the second I set foot into the gorgeous lobby. Especially since I was covered in several days of dirt, mud, and sweat. This place was what I needed. After camping at Coachella, this was necessary. Pure luxury. Just a slight upgrade in conditions. I was happy to replace several things: the back of an SUV for a gloriously comfortable bed; rolled up pants for pillows; dirty sweatshirts for clean blankets; a scalding desert for a full amenity bathroom with a great shower; power windows for air-conditioning; food vendors for high-quality room service; and loud awesome music for peace and quiet. I loved Coachella. I loved The US Grant post-Coachella.

    27/06/11 | Link | Rating: 5.0
    88. Robert S.
    Had a pleasant stay here.

    They lost a star only because I could hear people in the hallway which included a mom yelling for her kids .. and the housekeeper repeating "housekeeping" every 5 mins as she went door to door at 9am-10am on a Sat morning. Sound insulation is amongst the worst I've ever experienced at a hotel of this star rating.

    Everything else was great and the staff did a superb job.

    22/10/11 | Link | Rating: 4.0
    89. Cindy C.
    Beautiful hotel--lobby and common areas are traditional and classical, but not in a stuffy way.  I loved how the room was decorated--very interesting art work above the bed, beautiful architectural details throughout.  

    The staff was wonderful.  Every time we saw an employee by the elevator, they offered to press the up/down button for us. Every time we were in an elevator with an employee, they went out of their way to make pleasant conversation with us.

    My one complaint is that the windows need some major renovation.  There was literally a gap at the top of the windows that let air in (not a good thing when your room is right across the street from the El Tapatio Mexican restaurant) and also had basically zero sound-proofing abilities.  We could hear all the street noise below throughout the night--not a good thing at all for sensitive sleepers.

    18/02/09 | Link | Rating: 4.0
    90. Howard R.
    Looking for a hotel in the Gaslamp area can be a daunting task.  Will it be niosy? Am I paying too much?  How about proximity to bars and PETCO......After scouring the internet I found an online special for this hotel. Mostly it was great. Incredible lobby, decor history and service.

    We arrived and informed we got upgraded due to my Starwood Status. Make sure if you have this card you break it out.  We upgraded you sir. Would you like late checkout sir? Turndown service? Directions?  The service is fantastic if not a bit uncomfortable.  I hit three people just in the valet. (You can't self park and it's $32 bucks. ouch!) Then into the lobby and more service people.  I haven't needed this many singles and fives since my last bachelor party in Vegas!

    The suite was AMAZING! And the bedding the best I've ever experienced in a hotel.  Being on the 10th floor I didn't notice any noise but it was strange the suite didn't have a bathtub. Kind of surprising and the GF a bit disappointed. All of the toiletries are top notch......Even an umbrella in the closet if you catch a rainstorm in San Diego.

    We went over to PECTCO to catch a Padres game and the front desk was very helpful with directions and places to stop along the way.  The walk back seemed a little sketchy as we were approached/harrassed by several people on the way back to the hotel at 12:30 or so.  I've been in some rough parts of town over the years but never found panhandlers and the usual drunks so aggressive.

    We were able to catch a nightcap in the bar which is also incredibly stylish.  Surprised the bartender didn't know how to make a Hot Toddy in a place like this but now I'm really splitting hairs.

    On Sunday we went over to the shopping across the street and then the Concierge was really helpful with some directions for the Zoo.  Once again he was over the top nice. I thought he would drive us there if we asked.

    Great experience overall. Well done U.S. Grant!

    30/05/09 | Link | Rating: 5.0
    91. T S.
    Beautiful hotel, comfortable beds, great showers and good in-room dinning.  Staffs are helpful and polite.  So why only 4 stars?  

    Always 5-star experience in the past but this time, our room was not ready when we arrived at the hotel around 3.  The hotel has a stated check-in time at 3 pm. They told us that the previous guest checked out late and the cleaning crew was working on the room.  The room was not ready until almost 4:15.  The next morning our room service also arrived more than 20 minutes late. The staff continues to be courteous and professional and the food was still delicious but I suspect that the hotel has cut its staff due to the economic downturn....

    Really liked the hotel.  Surprised and sadden by this experience.  I hope this is an isolated incident and not the beginning of a great hotel going downhill.

    27/08/09 | Link | Rating: 4.0
    92. V V.
    We stay here several times a year.  Always our first choice for an in town getaway.  Location is perfect.  Restaurants and shopping all close by.  Grant Grill is excellent if you really don't want to leave, and you just may not.

    Still love this place, have stayed there over 30 times in the last few years with our kids and without.  They even surprise us with fruit & cheese plates or milk & cookies when we are with our kids.

    16/06/10 | Link | Rating: 5.0
    93. Kimberly C.
    My Friend and I decided we were going to get a group of people together to hang out downtown. Instead of taking a cab home, we decided to stay the night at the US Grant. I must say everything was wonderful. Before leaving for the night one the town, we were given several choices of where to go. Everyone was very happy and nice. Steven even remembered our names. (He works at the front desk) He was very sweet. We will be staying there again for sure!!

    10/12/12 | Link | Rating: 5.0
    94. Travis B.
    Stayed here 3 nights and had the time of our life! The rooms are very clean and top quality for the price we paid. We got an excellent discount booking through Hotels.com , over half of what it would have cost normally. The hotel is in a prime location in Gaslamp, not too close and not too far from the action. I would highly recommend it as the staff and service is A+! The staff hands out bottles of water everywhere which I find as a big plus. The valet is extremely helpful and friendly. Downside is they don't have a pool, but you can use the pool at the Westin as they are owned by the same company. I recommend it to families as well as party goers as myself. Give it a Try!

    06/10/11 | Link | Rating: 5.0
    95. Jannies B.
    Beautiful hotel, I can see why it's a landmark. The inside is elegantly decorated and very classy.

    Our suite was nice and roomy. The workout equipment in the room was a bonus (how did they know I needed it? LOL). The welcome fruits and Pellegrino were a nice touch--shows that they care about their platinum members and know our taste.

    I must agree with the other reviewers about the noise...very loud if you face the outside (across from Yard House). If I were hotel management, my first priority would be to improve the windowpane. Towels are a bit rougher than what I'm used to. But that's just the spoiled part of me doing the talking.

    The valet parking was $32. They are fairly prompt. Just down the street (not even a block) it's $10 but the pain of getting up at 7AM to pay for the next day was annoying, so we opted to pay the extra (since sleep is valuable).

    Great service, kudos to the general manager for that.

    Overall a beautiful place, minus a star for noise.

    Tip: Yardhouse has awesome happy hour 4-6PM, and 10PM on (mon-Fridays, NOT weekends). Easy walk over to grab 50% off appetizers/beer...calamari, lettuce wraps, pizza's, etc.

    28/09/09 | Link | Rating: 4.0
    96. Ashlee M.

    Fantastic bedding.


    Nice staff.

    $99 on hotwire.  I did some google research and the US Grant is frequently one of the hotwire selections....if you want a good deal, check it out!

    24/02/10 | Link | Rating: 5.0
    97. Heather W.
    Stayed here for my birthday trip before I moved out to San Diego. Great staff, nice decor, close proximity to everything. They upgraded my room for my birthday, and it was nice to have two bathrooms! They also had champagne and a variety of treats waiting for me in the room.

    I really have no complaints. A great place to stay in San Diego!

    27/12/08 | Link | Rating: 4.0
    98. Ryan W.
    4.5 Stars

    The U.S. Grant is an exceedingly rare example of a truly historic structure in San Diego.  The fact that the Sycuan tribe has restored it to its former glory should be a point of civic pride.  It's not quite as large or as grand as some other hotels of the same vintage in larger cities around the country, but it's still beautiful.  The criticism I hear most about The Grant is that its standard guestrooms are too small, which may be true.  We were upgraded to a signature suite, so I can't complain: the suite was spacious, comfortable and elegantly appointed.  In a few cases it was clear that there were some room elements where form ruled over function.  Case in point: the oversized basins which left no counter space in the bathrooms and splashed all over the place when the faucet was turned on.  The hotel gym was also a majoy disappointment: tiny, in the basement, and sparsely equipped.  These were the only factors preventing The Grant from a 5 Star rating.  Service was extremely friendly an accommodating.  And it's a Starwood Luxury Collection property, so I got my SPG points.  Overall, we'd stay there again, if we needed to stay downtown.

    14/03/11 | Link | Rating: 4.0
    99. Jane D.
    It is too bad we couldn't stay here because I suddenly came down with the flu. It hit me FAST and furious!  My husband phoned the hotel as soon as possible to let them know we could not be there, and that we would like to reschedule.. Unfortunately, the policy does not have any exceptions, so we are out our two night pre- paid fee.  Customer service is so important and we were very disappointed with this one.  Do they know about karma? ( It was the worst flu I can ever remember having. We wonder if they will soon finding out) We are planning to reschedule our trip, although we will definitely stay elsewhere.

    05/01/13 | Link | Rating: 1.0
    100. Jane D.
    This is nice hotel, but compared to other upscale hotels it is not the best I've seen. The turn down service was nice, as well as the robes and shoes. Room was clean, no stains on the carpet and the linen was also clean. Bed was comfortable.The proximity to everything was good too. The con about this stay was the $35 for valet parking. I am aware that most hotels downtown charge about the same for parking. Still doesn't make me happy about it. Overall I got a good rate on the room so it was a good buy.

    17/09/12 | Link | Rating: 4.0
    101. Roger D.
    We spent a night to get away from everything before xmas.

    There's no doubt this is a lovely property. I'm a big fan of the decor in the public spaces as well as the rooms. Our room was on the starwood preferred floor overlooking the front 'courtyard' - it had a nice outlook but it was kind of small. OK for the 2 of us but you could forget about adding a crib or rollaway.

    Location is pretty central.

    Loved the bar downstairs. Barman was friendly, interesting and attentive without being intrusive. Football was on the flatscreen with the sound down. It was a cold wet night in San Diego but we had to laugh that it was 4 degrees in Chicago. Doh! The place was dead quiet but we happened to hit their happy hour and enjoy half price hors-d'oeuvres - washed down with a few glasses of beer and champagne. Appetizers were top notch. We would have stayed for dinner but had reservations elsewhere. Will deffo be back for happy hour hors-d'oeuvres as soon as possible.

    07/01/09 | Link | Rating: 4.0
    102. Hoowa H.
    we stayed here for a night when we were in san diego for our friend's wedding. there were 3 of us in a room with 2 double beds.

    although everything was gorgeous, the room just seemed small. for some reason the lobby area around the elevators is huge, but the elevators themselves are tiny and the rooms are small as well. i don't know if this is just because of the age of the hotel.

    also, it seemed like there were some weird stains on the carpet in the hallways.

    i would stay here again, but only if i got the room for half price like i did this time. i don't know why anyone would spend $360 a night to stay here. for $180, it's worth it for the four-five star experience.

    11/10/11 | Link | Rating: 4.0
    103. Amanda T.
    We stayed here the night before the wedding, the wedding night and the following night. The service was fabulous, the room was amazing. My husband still wears his slippers at home  We had so much stuff and the bellhop's were wonderful! The only bummer was no bathtub. The shower was wonderful and stayed warm, but a bath after our wedding would have been heaven! The government rate was unbelievable. It is so nice when hotels recognize military, that alone has me sold. For an old hotel, the elevators are amazingly fast! You do need a key to use the elevators which is a little bit of a pain, but understandable since the lobby is open to the public in downtown San Diego. We had our first look pictures taken inside at the hotel and you couldn't ask for a better backdrop! I would recommend this hotel to anyone!

    09/12/11 | Link | Rating: 5.0
    104. Leah A.
    The little old hotel has a lot of charm. The rooms are small but very comfortable. I've heard that the hotel was recently updated and it definitely shows in the rooms. The chandeliers on our floor as well as in the lobby were stunning. The hotel is in a great location as well, just on the edge of the Gaslamp. All of the staff was extremely friendly and helpful.

    I did feel that the lobby was missing a little pizazz. It gave me the slight feel of a hotel you might find in Moscow, circa 1990.

    23/12/09 | Link | Rating: 4.0
    105. Brandon B.
    Yes: it is a grand old hotel, poised perfectly at the top of the Gaslamp district, a stone's throw from the Horton plaza and shopping paradise, a short jog from the ocean views, a super friendly staff where everyone from every position talks to you nicely and strikes up a conversation, and a nice place to have a conference (reason I was there!).  Great window views, amazing bed and shower (the most important things!).  There seems to be no excuse for the awfully stained carpets in the halls and the fishy smell in the public areas outside the lobby.  Basement gym was also miserable for such a nice place.

    04/04/09 | Link | Rating: 4.0
    106. Juni D.
    Couldn't have found a better place to stay in San Diego!! My friend Josh and I stayed here only for one night (sad to say), and it was definitely one of the best hotels I've ever stayed in!

    Thanks to my Starwood Gold status, we were upgraded to a suite. The room was HUGE!!.. living room, dining room, foyer, I mean HUGE!! I thought I had seen it all, until I walked into the bathroom... It had his and hers sinks with plenty of counter space, and an unusually large 7-head 7x7 foot shower! I was in HEAVEN!... really!  

    The decor is impeccable! It's exactly what I like in a luxury hotel... classic beauty, with luxurious accommodations such as the beds. If Starwood thinks the Westin has the infamous "Heavenly Beds" then the beds at the US Grant should be called "Optimal Heavenly Royalty Bed!" haha

    Sadly, we were only there for one night because we were there to visit my brother then we planned to drive up to LA where we were spending 5 more days. If I had known, I would've stayed longer... damn it!

    The pictures do not do it justice... The US Grant is timeless elegance!

    03/09/09 | Link | Rating: 5.0
    107. Mike F.
    I must say that if I had a girlfriend I would bring her here.  The hotel has luxury spewing out of its walls.  You want to check out some fine art? Sure, they have a shop near the lounge.

    Enough about the hotel and let's get to the food.  I went there on a Wednesday night to enjoy some Jazz music and have me some "luxury" happy hour food. I had the Kobe Burger, Black muscles, calamari tempura, duck confit potatoes and crab risotto. The Kobe beef burger was the biggest disappointment. I asked for it medium rare but it came out extra well done. The tomatoes and lettuce were icy cold and I could have done without the sweet pickles. The bun was pretty good and would have kept the juices in if the burger had any.  Never again will I eat a $15 Kobe meteorite at the Grant Grill.  The calamari tempura was normal. Normal as in it wasn't crap. The crab risotto barely had any crab in it. I was surprised when I found actual duck in the duck confit. The potatoes were delicious however.  The best dish I had was the black muscle side dish. I loved the chorizo in the wine sauce.  

    I give the Grant Grill 2 stars. Maybe I should go for dinner next time. Who knows, the chef might actually cook the food with love.

    29/07/10 | Link | Rating: 2.0
    108. Paolo B.
    Had a very pleasant stay at the US Grant.  Magnificent and stately hotel with historical accents, as well as a central location.  Wife and I also loved the theme colors (dark wood and blue).  Lobby was magnificent and service was above average (as I only had to deal with the front desk).

    We are Starwood Preferred Guest (SPG) members and upon reservation I indicated that the stay is for our five year wedding anniversary.  Upon check-in, we were upgraded right away to the suite on one of the top floors, so the noise issue from below was not a factor.   So make sure you let them know what you are celebrating and it also helps to become members of SPG (free).  

    The suite was beautifully decorated and well appointed.  Two LCD TVs (a 50" LG for the living room and a 32" LG for the bedroom - more on this later), dark wood desk area and furnishings, marble floors on the bathroom (sadly though, no bathtub), Gilchrist & Soames toiletries, a plush love seat, and of course the centerpiece of it all - the King sized Heavenly Bed with lots of pillows.   Although we ourselves have a Queen sized Heavenly Bed at home, the King was a nice treat.

    About the TVs.  I am a videophile that appreciates the latest electronics, so it excited me to see that the suite had not one but two HDTVs.  What utterly dumbfounded me was when I discovered that both TVs only show standard-definition TV programming!  Unacceptable.  So needless to say picture quality was terrible.  What an absolute waste of technology.  The one saving grace was that the Bose DVD player was available and was connected via component cables so our DVD movies at least looked great.  

    Another tech letdown was that although this place markets itself as a 5 star hotel, it befuddles me that they charge $13 per day for Internet access in the rooms.  It should be included (or, at the very least, it should be complimentary to SPG members).  While Internet access is free down at the lobby, who wants to schlep down there in their pj's to check email?

    Two money saving tips: do not, under any circumstances, move anything out of the mini-bar.  These latest versions have a sensor that automatically detects (and charges) you for anything you remove that you don't replace within, count 'em, 60 seconds.  We wanted to put a couple of bottled waters in there that we brought from home as well as to chill some chocolate covered strawberries but unfortunately we weren't able to do that.

    Regarding parking, if you don't want to fork over $32 for the valet parking you can drive around the neighborhood to find some street parking.  We found paid parking just north of the hotel on Fourth Avenue.  The lot charges $8 and there are no restrictions for overnight parking.  I added $10 to the slot just in case and we were OK the next day.  

    As for the location, the hotel is centrally located.  We caught a movie right across the street at the uniquely laid out Horton Plaza and had dinner a few blocks down at the Oceanaire Seafood Room.  Gaslamp is very lively in the evenings and it was fun to hang out in the area and not have to drive anywhere.

    Final thing: I hope that the hotel management consider green improvements to help the environment.  They can easily replace the incandescent bulbs in the rooms for example with CFLs as a first step.  I felt guilty just turning on the lights.

    04/08/09 | Link | Rating: 5.0
    109. Mandi S.
    Amazing hotel! We found a special price for one night - $158.  It was worth so much more! Fantastic service - quick, friendly, delightful. Great location. Parking is pricey, but it's a downtown hotel - welcome to the city.  Luckily you can park and walk everywhere.  The bar has a great happy hour - delicious specialty cocktails.  We'll be back!

    22/10/11 | Link | Rating: 5.0
    110. Carlos M.
    we stay only a day here and it was really beautiful the rooms were kinda small, but no one bothered me. I did not try the restaurant that is here but overall it was a nice stay.

    13/11/11 | Link | Rating: 4.0
    111. Rose N.
    Wow,Wow, Wow, Wow!!!

    I like to stay at boutique hotels because of the personal service and it is always a great surprise when you arrive of what the place looks like. There is always a flare of originality for their decor and make guests feel welcome as soon as they walk in without being pretentious. This place was beyond my expectations and the room had a nice European romance and charm to it. Make sure not to stay near the elevator.  Concierge was our best friend and gave us VIP service to the hottest lounge/bar in town with free Champagne service all night! Great location too and we met many locals there who even told us the quality of  the Hotel was beyond any other in the city, so trust me you will be in good hands with unbelievable service and comfort. I travelled with my girlfriend for a dental conference.

    13/03/10 | Link | Rating: 5.0
    112. Mayu H.
    So glad I booked a stay at US Grant. Great location, modern deco room, very artsy and friendly staff. I really like the black sleek robes and the down goose pillows are so soft. The decor is very unique in comparison to z gallerie's style mixed with a little romance. Hand painted canvas headboard, cream walls with beautifully decorated chic crown moldings. The bathroom is unique with a ceramic uplifted bowl sink. Don't forget the hightech safe box which you can find  underneath the LCD console. The colors of the decor are creams, white, mocha, slate blue. The hotel was decorated with beautiful orchids and floating candles . We enjoyed our stay at the US Grant. Glad we chose this hotl rather than The W hotel. Will return again :-)

    14/02/10 | Link | Rating: 5.0
    113. Alice K.
    The US GRANT is probably one of the top 3 hotels I stayed at so far. It's a 5-star hotel in the heart of Downtown San Diego's Gaslamp District. It is located directly across from Horton Plaza and all the amazing restaurants and clubs.. the location is perfect.

    Right when you walk into the lobby, you know you're walking into a 5-star hotel. The decorations, amazing chandaliers, the paintings on the walls, the carpets, the displays are simply, beautiful.

    But the lobby was nothing-- compared to the room. O..M..G!!! I want to find out who decorated the rooms so I can have them decorate my home in the future! It looked so beautiful, elegant, very modern and so amazing that words can't describe how awesome it really was. All I could say was "BALLER STATUS!!!" I didn't want to leave my room..I just wanted to roll around in bed and enjoy my lovely room. The bathroom was very clean and gorgeously decorated as well.

    I didn't get the chance to eat at their restaurant, but I've read good reviews about the place. Check it out if you can.

    Parking overnight cost about $40 which sucked, but the staff were amiable and helpful during our stay. The rooms are definitely on the pricier side, but I would look out for good deals and stay here if you're on a romantic getaway and want to be close to the place where it's "happening."

    10/04/09 | Link | Rating: 5.0
    114. Cheryl V.
    The US Grant in San Diego is my FAVORITE HOTEL in the world.  Although I only stay here twice a year at best (it's what I can accord), the service, rooms, food, etc. is exemplary.  They always make you feel welcomed.  Best hotel to stay at in such a beautiful city.

    When you book, try to see if they'll upgrade you.  Not always the case, but they have been able to upgrade me when they have availability.  This hotel is LOVELY -- super luxurious and makes you feel like royalty, but not too chic or off-puttish.  Definitely a keeper.  I love that they've renovated the rooms but still kept the charm.  Another hotel down the street -- The Sofia -- was similarly renovated and still has beautiful rooms, but can learn from the re-design of the US Grant.

    I can't wait until my next visit!

    07/07/10 | Link | Rating: 5.0
    115. Cathy J.
    Definitely not worth the money!  Okay, it's beautiful.  But for $256 a night I had a ninth-story view of the graffiti in the parking lot below.  Also, they nickel and dime you at their not-so-modern "business center".  I don't expect to pay by the minute for use of their slow internet and primitive printer.  Not at $256 a night.  

    On a positive note, when I complained about the charge I got a free drink at the bar - although they just couldn't take the $3.36 off the bill.  Really, spend your money elsewhere.

    22/08/10 | Link | Rating: 2.0
    116. Shaina R.
    This hotel is beautiful! Newly renovated but with vintage charm. Awesome location in the heart of Gaslamp, very clean, and helpful staff.

    My only complaint is that it was veeerrrryyy loud and really tough to sleep. The location is a double edge sword -- you're in Gaslamp, close to entertainment and restaurants, but that means tons of busses, sirens, and loud noises. Plus, since it's an older hotel, the windows are thin and don't mask the sound very well.

    On the upside though, we requested to move our room from the noisy exterior to a slightly quieter interior, and the staff was very kind and willing to move us. It helped a bit, but it was definitely still an issue.

    18/01/11 | Link | Rating: 3.0
    117. John O.
    This GRAND HOTEL is beautiful! After the $60 million renovation that was put in to this hotel, it is "THE JEWEL OF SAN DIEGO."

    The room I had was a bit small for a suite.  I have seen the standard rooms and they are really small, but very nice.  As I entered my suite, the first room was a sitting area.  It consisted of two chairs, small table, t.v. stand that included the mini-bar.  The t.v. was a 32 inch LCD and came complete with a Bose stereo.  There was also a desk and chair.  

    The main bedroom had another t.v.,  coffee station area that has single serving gourmet coffee. Enough for four cups! There is a large mirror and a couple of chairs in the room. The bed is soft and comparable to W style bed, but more elegant. The linens were four-star quality with lots and lots of pillows.  The bathroom is a decent size and has a large shower area.  Nice toiletries.  Big fluffy towels.

    This hotel was built in 1910 and pretty much has all the charm and elegance of that era, but with all the modern conveniences of today!

    The Grant Grill has been totally redone! It is much nicer and more accommodating with first class service! The bar tenders when I had visited, Chris and Jason, are superb! The food is five star caliber!

    I was fortunate to have visited all of the ballrooms and they are all beautiful. The Presidential ballroom is magnificent with all the state of the art equipment available!

    This hotel is under the management of Starwood Hotels and their Luxury Collection. Only a few hotels in the world are in this tier of service.

    If you book a room at this hotel, plan to spend over $300 a night for a room but it is worth it!

    The staff is so friendly and like all Luxury Collection hotels, the staff will go out of their way to please you!

    I plan to stay here again when I visit San Diego.

    22/09/07 | Link | Rating: 5.0
    118. Adam M.
    Great hotel. My wife and I were married here and it was perfect. The rooms were clean and every employee of the hotel was attentive and friendly. We had the wedding and reception at the hotel. The food was awesome, which is hard to pull off with that many guests.
    Rita took great care of us and genuinely cared about how our wedding turned out.
    Awesome job. We had an incredible time and I wish that we could do it all over again.

    02/08/10 | Link | Rating: 5.0
    119. Michelle S.
    I always stay here when I'm in San Diego.  The hotel has a great sense of history...the service is ammaculate.  The bar has a great feel.  Breakfast was amazing.  I love this hotel!!!

    25/02/12 | Link | Rating: 4.0
    120. Maria D.
    Usually when you go into nice places with you helmet, messenger bag, and bicycle you get sub-par treatment.  However, when my boyfriend and I rolled into the US Grant exactly so they treated us with upmost respect.  Our reception guy was friendly and helpful, sending our bags up to our room, making sure you got an extra robe, and so on.

    The highlight was Clifford, though.  Around 10pm, three of us were wandering the lobby looking at some of the Native American artifacts they have on display.  At first when he asked "are you enjoying the hotel?"  I thought that we about to be mistaken for riff-raff and told to leave. Not the case at all.  Clifford is the hotel's historian and before we knew it, we were on a full-fledged tour.  I can't tell you how much I enjoyed this experience and I recommend anyone who stays at the Grant request Clifford to take them around.

    This is my first 5 star review and MAN, did they earn it!!

    23/11/09 | Link | Rating: 5.0
    121. Jennifer C.
    This hotel recently went through a $60mil renovation at the end of 2006.  The decor throughout the hotel and rooms are really modern, nice, and comfortable.  There were a lot of weddings and events held there the weekend that I was staying there.  

    The rooms are a good size considering that the hotel is in the city, right next to the Gaslamp district.  It is a bit smaller than most of the five star hotels that I've stayed in the past.  We reserved a superior room with a king sized bed.  It included a flat screen TV, very small safe deposit box, minibar, desk, and lounge chair.  The bathroom was nicely decorated, but only had a single sink and a shower.  Staying at hotels a lot, I would expect and hers sinks and a bathtub/jacuzzi from a 5-star hotel.  Although our room didn't come with a coffee maker and coffee, they did provide us with 2 complimentary bottles of water each day, which comes in handy since there are no vending machines in the hotel.  There is a hotel store that sells beverages in the lobby, but it was always closed when we passed by.

    Service was attentive, but not 5-star status.  Possibly because of the Memorial Day weekend that we were there, the bellman and valet services were always busy and we had to wait a short time for service.  When we asked the valet to double check the status of our car, he didn't mind to check.  However, our car pulled up right after he checked and he said smugly, "well then, I didn't have to double check" in a way that made me feel like he was annoyed that we bothered him.  

    Also, the front desk services were nice enough and performed the bare minimum of service, but not incredibly gracious and helpful as it should be in a 5-star hotel.  For much of the service staff, helpfulness and niceties seem forced.

    On the last night, we ordered room service, which added the usual 22% gratuity and $3.50 service charge.  The food, sent from the US Grant Grill downstairs in the lobby, was really tasty and fulfilling.  The service rep taking orders was very patient and helpful in choosing what to eat.  We tried the beef burger, risotto of the day, and the shrimp and scallop Asian salad.  The food only took about 30 minutes to arrive on the nicely-decorated (better than other hotels) table with complimentary water and bread.

    This is not the hotel to stay at if you are a light sleeper.  Because of all the local bars and restaurants in the area, there were ambulances, fire engines, loud music blaring from cars in the street below, fighting drunkards on the street, and lots of screaming until about 5AM on Saturday night.  I've stayed at a hotel on Sunset Blvd on a weekend, and it wasn't as loud and noisy as this one.  I am still young and don't mind some partying, but it was even too much for me to take and made it hard to sleep some nights.I think the hotel could use better insulation for the windows and walls - maybe something they overlooked during their renovation.  Also, we were placed in a room on the 3rd floor (out of a 11 floor hotel).  The noise might not be as bad if you stay in a higher level or the side of the hotel that is not facing 4th street.  Weekdays should also be okay.

    When we checked out, we mentioned the noise problem.  It happened that the hotel manager overheard our comment, and he offered us a free upgrade next time that we stay at the hotel.  He was very apologetic and accommodating for the issue.  

    Overall, we had a good stay at the US Grant.  The hotel is really convenient to all highways, Horton Plaza shopping mall, Gaslamp bars, clubs, and restaurants, and other tourist locales.  Although the service could use a boost and the walls some padding, I would recommend staying here since it has all the right elements.  With a little tweaks, there's nothing to stop this from being a great hotel.

    26/05/08 | Link | Rating: 4.0
    122. Connie C.
    The US Grant is absolutely fabulous. Not only is the historic hotel gorgeous, the service is extremely gracious and warm. This is truly a 5-star hotel, without an ounce of pretentiousness.

    We found an incredible deal for two nights (plus airfare and car) on Orbitz. It was actually the best value in the area, and we were surprised that we could get such an amazing rate for this highly rated hotel.

    We checked in late on Friday (at midnight) and were able to get a beautiful room with a king bed. When we asked the gentleman at the front desk if there was any place in the area that was still open to pick up some toiletries, we were informed there wasn't. However, he asked what we needed, and told us that he'd get them out of their already closed gift shop and have someone bring it up to our room. Now that's customer service!

    Our room was so luxurious. The decor was stunning - I wish my house looked exactly like it. We loved the intricate crown molding and our large windows looked out to the lovely garden roof. The bed was so comfy, it was hard waking up in the morning. The bathroom had luxurious Gilchrist & Soames bath products. Really, you couldn't ask for more inside the room. Well, maybe a jacuzzi tub, but the rain shower was great.

    I really wish we had more time in SD, because I felt like our stay was way too brief. We didn't spend much time in the hotel, but I would have loved to check out the restaurant and lounge.

    The downtown location was great - so conveniently close to the Gaslamp District and just a few blocks away from Petco Park (the Giants were playing there during our stay!), with super easy access to I-5. Instead of paying for the $32/day valet parking at the hotel, we always found free street parking on 3rd & C Street behind the hotel.

    Oh, one more thing. Although I'm typically the one to scare my bf, he totally spooked me when I fell for his "Didn't you know that our room is supposed to be the one the ghost lives in?" line. Yes, the US Grant is supposedly haunted, but let that just be another cool factor about this place.

    13/04/09 | Link | Rating: 5.0
    123. Christy L.
    The US Grant is truly a beautiful hotel, and worthy of being called a 5-star establishment. Impeccable service and gorgeous rooms!

    So, you might ask: Why no 5-star rating for the US Grant from me?

    A hint of advice, don't get a room facing the busy street - and if you do, make sure you're on one of the higher floors.

    Don't get me wrong, the room was gorgeous, glamorous and huge - but when you're spending the weekend in San Diego, within earshot of the Gaslamp district, don't do so with the anticipation of getting a really restful night's sleep.

    After drinking and stumbling back to the hotel, and after the alcohol wore off, I had a hard time drifting back to sleep with the sounds of drunk a$$ people on the street, and booming cars driving by. All the renovations they put into the hotel, they forgot the double pane windows for the street windows!

    Aside from that minor complaint, we had a wonderful stay!

    11/05/09 | Link | Rating: 4.0
    124. Denise S.
    I live in San Diego, but wanted to stay somewhere local for a big birthday getaway. Booked the U.S. Grant, a suite, because two days I was having girlfriends hang out with me, and the next two nights my husband. My girlfriends and I got in and found that they had upgraded us to The penthouse suite. Unbelievable. We no sooner had gotten into the room when complimentary wine, fruit, and a small cake came rolling in. It is a beautiful hotel, staff was amazing, everyone was genuinely nice and helpful, everywhere. From the valet to room service, it was WONDERFUL. Room was beautifully decorated, modern with a vintage twist. Thank you U.S. Grant for making my birthday so special. Hotel is also in a great spot for restaurants, trolley etc.... LOVED IT, LOVED IT,  LOVED IT!!!!

    16/04/12 | Link | Rating: 5.0
    125. Geoff G.
    A wonderful grand hotel. I had a very large suite on the 10th floor. I was told that it was one of the largest. It was well appointed. Two plasma TV's, and a DVD player. The DVD player is a bit challenging, and I could not find instructions. Plenty of space for clothing, and some very unique art on the living room wall. The shower is great, however, I was disappointed that there was no tub. The only time I like a good soak is usually when I'm at a hotel. Plenty of towels. The bed must have been comfortable because I fell asleep right away, and slept soundly. The lobby is stunning. It was the Christmas holiday, so it was tastefully decorated, and the exterior of the building was lit with green and red lights. It was awesome. I do have one complaint. The doors slam. There's some type of mechanism that makes the door close, and it's quite loud. My neighbors were a family with quite a few children, so there was plenty of in and out. I was startled the first few times, but eventually I let it go. After all, it was the holidays.

    29/12/12 | Link | Rating: 5.0
    126. Karen B.
    I am left speechless, so I will use individual words that come to mind after staying at this hotel this weekend:


    In the end, when I get the chance to decorate my future home, I will be asking my future decorator (Jennifer R.) to follow in the decor of the U.S. Grant.

    07/03/10 | Link | Rating: 5.0
    127. Bryant G.
    Ok, I work in customer service and I can appreciate it when I witness it. The concierge there where spot on everytime! I think their names where Brooks and Albert. They where so professional with the way they spoke to me and my friends and treated me like they appreciated me being there. They recommended amazing breakfast and dinner places that where spot on. Thanks again for making it a special moment with our friends and we will definitely be back!

    25/03/13 | Link | Rating: 5.0
    128. Ty S.
    This is my all time Favorite hotel in Downtown San Diego even though it's a little walk from all the clubs on 5th Ave. This is not a place where young hipsters go. It's like a place where your grandma & grandpa are hanging out at but the great secret about this place is the suites are so enormous. My suite had a living room, an exercise room and a connecting bedroom. It's a great place to have a private bachelorette party and then head out to the clubs afterwards.

    Only downfall about this place no pooches are allowed.

    27/04/12 | Link | Rating: 4.0
    129. Roger T.
    All I have to say about this hotel is that it is amazing. Spent New Year's Eve weekend here, and the service and amenities were fantastic. One of the best hotels I have ever stayed in, and I have stayed in many.

    01/01/12 | Link | Rating: 5.0
    130. Jason M.
    Stayed here for my cousins wedding and loved every minute of it. Room was large and well furnished and the staff was very accommodating especially when it turned out that the room type I had booked was unavailable when I checked in.   They discounted my new room, gave me a complimentary breakfast and moved me the following day when the room type that I had reserved became available.

    05/11/11 | Link | Rating: 5.0
    131. Gate K.
    Fantastic decor, friendly staff.

    the problem is that windows are old, i was waken by street noise through the single pane windows.

    01/01/11 | Link | Rating: 3.0
    132. Kimmie G.
    What a gorgeous hotel, beautiful decor and lots of hotel history mixed with modern art. The hotel is located in a great area, directly across from Horton Plaza and stones throw from the heart of gaslamp.

    The hotel has a bit of 1900s charm with modern amenities and updated rooms. The rooms are well appointed with oversized beds, and the turn down service at night is an extra special touch.

    There's plenty of dining options around the hotel and the location truly can't be beat. Highly recommend a stay or at least a cocktail at the lounge. The Colossal Cranberry was a tasty holiday treat!


    22/11/10 | Link | Rating: 5.0
    133. Marilynn L.
    I would give 6 stars if I did. This place is all class without any of the snootiness. The valet parking was wonderfully friendly and polite (though it is $35 a night) and the person at the desk got to know us and gave us suggestions on where to eat without being too forward or taking up more of our  time than we wanted (it was our wedding night so we really wanted to get to our room if you know what I mean). The room is beautiful. We got their cheapest room and it was beyond perfect. Extremely comfortable bed, wonderful shower pressure, and the decor is so neat  - modern art deco? We're going back this weekend for our one-year anniversary and I'm hoping we can make it back many more times!

    13/01/12 | Link | Rating: 5.0
    134. Jamie R.
    Stately charm.  True to its roots when railroad barons and politicos grand-standed on the Square in front a century ago.  Luckily the architectural integrity of the place has been left intact, and a refined elegance was ushered in to recently refurnish and appoint.  My room was most elegant, especially due to well placed lighting.  The headboard (be still my artistic heart!) was a tall canvas, drip painted in abstract figures appearing to be boulevardiers.  A room with a foyer.  How civilized.  The concierge and checkin staff were crisply dressed and really pleasant despite my midnight arrival.  mmmMMM Heaven.

    05/07/10 | Link | Rating: 5.0
    135. Larry H.
    A wonderful place to stay.  The staff were superb. They upgraded us to the seventh floor with a great view. Happy to see a landmark restored and revitalized. My wife's parents lived there courtesy of the U.S. Navy during WW 2. We take the train with the grandchildren for the weekend to S.D.monthy. The location is in close walking distance of the station. Do not go to far north of the property, Its a little to seedy at night with kids.
    First Class all the way.
    We were extremely delighted. Thank You, PLH

    24/05/11 | Link | Rating: 5.0
    136. Rachel M.
    I'm wavering between 4 and 5 stars on this one and REALLY wish that I could give it 4.5 because I think that would be just about right.

    Got to the hotel about 6pm and I was able to find a parking spot on the street right next to the hotel with a meter -- that was free after 6 and all day on Sunday! Sweet! Note: If there were parking other than valet then I think the hotel would be just about perfect...I really don't like to pay just to have my car take up space...

    Walked into the lobby area and was impressed - it's beautiful, mostly decorated in blues and browns. There was an art gallery off of the lobby but it was closed the weekend I was there. The staff was very helpful when I checked in, asking if I'd eaten yet and providing restaurant suggestions and a map of the local area.

    The hotel shows it's age in the elevators, 4 in the center of the hotel, smaller than more recently built hotel elevators. I took one of these up to my floor and walked across very plush carpet - I actually SANK into it!

    The rooms are very chic and just as impressive as the hotel lobby. I really liked the giant mirror leaning against one of the walls and the art behind the bed -- so much nicer than typical hotel artwork. The windows were great too; although older they extend from the floor to ceiling and let in lots of natural light. Comfortable bed and spacious bath, with a bowl sink and large shower. There was turn-down service in the evening which I discovered after we got back from dinner.

    The hotel is within walking distance to some great restaurants, there's a mall across the street in case you forgot anything. Definitely a great location.

    I stay in hotels a lot for work. As in, only get to see my apartment on the weekends for 3/4 of the month. I know there are others who travel more than me, but I'm just saying...I know hotels. This was one of the best I've experienced. If you're in San Diego, see if you can get a room at this hotel -- definitely worth the price for a special occasion. I just wish they had a pool...

    29/08/09 | Link | Rating: 4.0
    137. Chelsea R.
    Beyond perfect. I live in San Diego and booked a Deluxe Room for a low-key girl's night out/in. Kyle, Josh, and the rest of the staff were an absolute dream. They took care of us in every possible way, from complimentary drinks when our room wasn't ready to upgrading us to a better room. Luxurious and unpretentious, you couldn't ask for anything more.

    The Signature Suite is a must-book, and the lavender infused vodka downstairs at the Grant Grill is a must-sip. With staff of this caliber and atmosphere this lush, I might find myself skipping the road trips to Palm Spring/Vegas and booking myself a room downtown!

    17/03/10 | Link | Rating: 5.0
    138. Rachel C.
    This hotel is absolutely beautiful and the service was fantastic. You would never know it is 100 years old. My only complaint was the street noise (our room faced Broadway), but I will definitely stay here again.

    27/04/12 | Link | Rating: 5.0
    139. Victor C.
    Stayed here this past week for a company meeting.

    The Rooms: I stayed in a corner room, and it was really quite spacious. There are two large windows in the bedroom, and one equally large window in the bathroom -- some of my co-workers aren't quite the exhibitionist that I am and commented how you can see into other bathrooms if you're staying in one of the rooms facing the courtyard. Well, once you put the shades down, that's a non-issue. The bathroom and shower were very reasonably size, the beds were comfortable -- very classy rooms.

    The conference rooms. They have a multitude of conference/meeting/ballrooms in a vast array of sizes. All very classically done (as this is a historic hotel).

    The food. We had breakfast and lunch catered by the hotel during our meetings... and the food was GOOD. We had breakfast and lunch buffets that consisted of fresh fruits, fruit purees, pastries for breakfast and an "asian" themed lunch as well as another one that had more of a mexican twist to it. The lunch buffets were quite possibly the best catered lunch buffets at a hotel I've ever had.

    OVERALL. Definitely a 4-5 star hotel. The staff was great, from the bellmen and valet that always had the doors open for you when you are entering/leaving the hotel (a few actually remembered my name), the concierge, the reception desk, all the way to housekeeping who always smiled and aid hi when you walked by.

    27/01/08 | Link | Rating: 5.0
    140. Brice B.
    I'm a guy who plays Hotwire roulette religiously.  It's exactly like gambling: sometimes you win, sometimes you stay in a room without air conditioning on a 100 degree summer evening.  The US Grant probably represents my single biggest win yet, which only serves to feed my Hotwire addiction.

    The staff at the US Grant gets every detail right, every time.  There are plenty of reviews out there that illuminate this point, so I won't belabor it.  All I can say is that it's rare to find a place that is so consistently good.  

    If you're traveling on business, or just looking for a place for a romantic fling, you cannot go wrong here.  The vibe is formal without being stuffy, the rooms are sexy, and the staff is freaking impeccable.

    God knows what a full-priced room is, but I might even consider it for the right occasion.  All I know is that the Hotwire Gods gave me my fix, which means I'll be back to spin the wheel again soon!

    06/08/09 | Link | Rating: 5.0
    141. Amber M.
    I stayed here during a conference in the city. The hotel is beautiful and has has a wonderful art gallery in it. The details in the room are gorgeous- from the headboards, molding, I am a big fan of the turn down service each night and the chocolates on my pillow. The staff are quite helpful (check-in, concierge, room service).

    The major cons: the view, no pool and housekeeping. Due to the U-shape of the hotel a fair amount of the rooms face into each other forcing you to keep your curtains closed or encounter awkward moments. While no pool is reasonable, it just really sucks when its in the 80s in November and you only have a shower in the room. While I understand that people should not have to clean up after me, i am used to a certain amount of straightening in a room that never happened (ie towels neat on the rack, emptying the trash, etc).

    02/11/10 | Link | Rating: 3.0
    142. Michelle C.
    This is a wonderful luxury hotel and we thoroughly enjoyed our stay here.  First, service is excellent.  From the front desk, valet, housekeeping, to restaurant staff, everyone was friendly, helpful, and competent.  Exactly what I would have expected from a hotel of this level.

    The hotel is beautiful and tastefully decorated.  It's a great blend of historic and modern elements.  The rooms were comfortable and well laid out.  The only thing I could have dealt without was the sink in the bathroom - it was a little high for me and I ended up splashing water all over the counter.

    It's right in the middle of downtown San Diego and an easy walk to restaurants in the Gaslamp district.  I will definitely try to stay here again the next time I am in town.

    01/01/11 | Link | Rating: 5.0
    143. Fay M.
    I'm reading all of the great reviews about this hotel and everyone getting upgrades and great service and am wondering why I did not get the same treatment. Is it because i booked the room cheap on Hotwire? Was it because i refused to let them charge me $32 bucks for parking when there is an $8 lot right next door to the hotel?

    The hotel has an excellent location and a very elegant feel in the lobby and the individual floors. Our room was nothing special. Fairly small bathroom and not much space outside of the king size bed. It was a nice room but definitely not a 5 star hotel room.

    The room was supposed to come with complementary bottled water. Our room had no water and when we requested some they gave us 1 12 oz bottle. For a 5 star hotel you would think they would at least have a newspaper outside the door on the weekends.

    Overall if you can get this hotel at a discount its not a bad place to stay. Don't get sucked into the $32 parking or the $12 Internet and enjoy Downtown San Diego!

    01/12/09 | Link | Rating: 3.0
    144. Jo Jo P.
    Classic Elegance in a city that focuses more on flip flops than, well, anything else.  The Grant is always a treat and the rooms and amenities are top notch.  The only reason I didn't give it 5 stars is that it would be even better with a pool.

    You can't beat the style and service.  

    Book it!

    16/05/11 | Link | Rating: 4.0
    145. Zizzle D.
    We just returned from a 2 night stay at the US Grant. The hotel is amazing and it's a great location.   Everyone was very pleasant.  As for the service, nothing major, but there were a couple of things they screwed up:

    1) Arrived at 1pm but our upgraded room was not ready so they took my cell number and said they'd call when the room was ready.  So we walked to a bar and grabbed a bite to eat and a few beers.  By 3:30 they still hadn't called, but we walked back anyway.  Sure enough the room was ready.    

    2) When we checked in, we asked to retrieve our checked bags.  Even though we only had two small bags, they said they would deliver them.  1 hour later, still no bags.  Had to call and ask again.  

    3) We were getting ready to leave for dinner when the turn-down service arrived.  We asked them to come back in 15 mins.  They never came back.

    4) Charged for a $32 bottle of vodka that we didn't drink.  They gladly removed it when we checked out.  

    So, these weren't big deals at all.  But for a 5 star, it was a little surprising.

    But the friendliness of the hotel staff more than made up for it.

    08/02/10 | Link | Rating: 4.0
    146. Susie G.
    We stayed here the night of our wedding and were upgraded to the presidential suite which has its own secret elevator button and is just downright RIDICULOUSLY AWESOME. We were greeted by name at the front desk, welcomed to a dessert/fruit plate and basket of beverages, and basically didn't want to check out ever again. I would live here if I could.

    The room was impeccable, beautifully designed, and spacious beyond belief. Again, it was the presidential suite so probably not the norm, but whoever their interior decorator was is basically a genius because every corner of this hotel is so put together.

    The views were spectacular. I wish I had my camera with me! The rate we paid was ridiculously low for all the amenities we received. I wish we were there for more than one night.

    I can definitely see a US Grant staycation in my future!!

    25/11/09 | Link | Rating: 5.0
    147. D K.
    Beautiful lobby, beautiful rooms. My girlfriend and I stayed in a grand deluxe room on one of the top floors. Wished we had thought to specifiy a king size bed since the two full size ones in the room were small and very uncomfortable. We could hear a lot of street noise early in the morning (which woke us up around 6 am) as well as noise coming from other rooms - thin walls? Also there was no fridge (which you can request, but that's a pain) only a minibar and there was a lack of any usable/reachable power outlets in the bedroom - the bathroom oddly had about 8 though. Also, they nickel and dime you for wi-fi which is a no-no in my book for any high end hotel. The bathroom sink drains were slow and the shower had decent water pressure but the temperature would fluctuate wildly between hot and scalding. The concierge seemed useless - I tried to have them make a reservation for two at a local restaurant from the room phone but once they found out we didnt want a reservation at their own restaurant, they dropped me into a phone loop and kept passing the call around from operator to guest services to concierge. I finally gave up and just called the restaurant directly. I probably would'nt stay here again considering that the price to value ratio seemed low to us.

    03/02/13 | Link | Rating: 3.0
    148. Laura P.
    For being a 5-star hotel I was very disappointed.

    Recently updated (or at least we were told so)
    Historic building - pretty cool
    Shower was pretty awesome and I loved the sundries
    Free Wifi in lobby

    Old decor (just not my style)
    Location - good that it is close to Horton, but a lot of homeless and crazies right out front
    Noise - was woken up several times by ambulances throughout the night
    Service - Was not offered a bellman to take our stuff to the room. Also, we had the front desk hold our bags for the day and came back for them on our way to the airport. It took over 15 min to get the bags. I was starting to fear that they lost them!

    I would not stay here again. On the same trip we stayed and Hotel Indigo in East Village and it was by far a much nicer hotel.

    24/11/10 | Link | Rating: 2.0
    149. Catie N.
    Luxory at its best. This hotel is class class class all the way. After being greated by the very friendly valet service we walked into one of the most beautiful lobby areas ever. The furniture choice mixed with old school and modern decor worked about as well as peanut butter and jelly does together.

    Our room was located on the 7th floor and the long dark hallways made for a romantic/dreamy feel. The room itself was spectacular. The dark blue foyer and brown door was a perfect station for a photo opp. The full length mirror was great to have as well. The art and decor of the whole room was fabulous. The high ceilings and wall studs gave it a very chic feel. The bathroom was pretty spacious.

    Id have to say the best part about this hotel (minus the lovely room) was the customer service. They were very attentive and never hesistated to give us what we needed. I think we called them about 3-4 times during our 2 night stay.

    The only reason I didnt give this place 5 stars is because the sink would turn on an off by itself and the toilet would flush by itself as well....either the place is haunted or there is a minor defect in plumbing.

    Another call out would be the elevators. They were rather small and we always felt packed like sardines in there (with 5 of us). Also, a night after partying we stepped out to get food to find that it took us 15 minutes worth of elevator rides to get to our room. It would go to the wrong floor, bring us back down, or just stay still after putting in our key card. We were scared at first thinking the place was definitely haunted. We couldnt get to our room so we had to have the front desk switch our room keys out. She advised us not to hold it near any cellular devices. Not haunted after all.

    This hotel is beautiful and the location is ideal if you plan to party around downtown. I definitely recommend this place.

    24/02/10 | Link | Rating: 4.0
    150. Kevin G.
    Luxurious. Using one word to describe The US Grant in San Diego, I would say luxurious. From the moment we (Kristen and I) pulled up we were simply wowed (mostly with the beauty and unbelievable service, but also because of the $35 a night parking fee!). This place oozes class. I have stayed in many beautiful hotels in Las Vegas and Denver, and I have never wanted to return to a hotel as bad as I want to come back to The US Grant.
         The staff here are wonderful, beyond friendly and helpful, it feels like every employee you walk by has known you for years and knows just what you like to do and where you want to eat. Always quick with a word of advice and a tip to save some money, just wonderful. And the location is perfect! Right downtown, once you park your car in the garage, that's it, kiss it goodbye because everything you could ever want is within walking distance. In one day we went to an art museum (located within the hotel, absolutely gorgeous art and an incredibly knowledgeable curator), shopped at a huge mall, shopped downtown San Diego, went swimming, hung out at a cupcake bar (seriously), got tattoos and ate at The Palm, tell me that isn't awesome. And all without driving an inch!
         The rooms are simply perfect, really, look at the Yelp pictures, laid out beautifully and decorated very modernly, the beds are super comfortable and the sheets are like fluffy clouds giving you a hug. I can't help but pull up Priceline as I type and see if I can get a room for next week. It was that good.
         In life, we get what we pay for, and to stay at The US Grant, you will pay, this is not a Holiday Inn. But, it's worth it. The moment you walk into the lobby and your jaw drops and you check to make sure you didn't stumble into Bill Murrays mansion by mistake, you'll know it's worth it. If it's anniversary time or you just need some time away from reality, look into The US Grant, I can't wait to go back.

    23/05/10 | Link | Rating: 5.0
    151. Trevor K.
    Let's not kid ourselves - this is a stunningly gorgeous building, and the interior doesn't disappoint. Stepping into our room here made me feel a bit like a character in a Bond movie - it's just that posh.

    The deep blue and white theme throughout the hotel gives it a stately appearance, and ornate molding on the walls in the rooms, crisp white linens, and updated electronics make you feel like you're really getting what you pay for. The whole hotel has a very luxurious feel, and if you're feeling like splurging, it's a great spot (not to mention its location in the heart of downtown).

    Be careful with the specials on the page linked from Yelp - you don't get all you're advertised when you click through. We were shown a page that advertised a $50 food/bev credit and complimentary parking, and it turned out that the parking wasn't included (a fact we learned while checking in at the front desk, to our dismay). It really does seem like the place tries to nickel-and-dime you - the fridge even has sensors that charge you for beverages if they're shuffled around. The trouble with the rates/billing brought the US Grant down a star for me, but otherwise, it was quite an experience.

    27/06/10 | Link | Rating: 4.0
    152. Casey C.
    Oh how I love, love, love the US Grant. It is perfectly located in the desirable Gaslamp, with fantastic food and cocktails all just a short walk away. The service is top tier, the staff does everything in their power to make your stay nothing short of perfect. It is physically appealing, with an elegant modern decor and fantastic in-room dining service.

    This also happens to be the hotel where my now hubby took me for our first weekend away together, and where we were later engaged in one of the suites -- thus it's the only place we will stay in San Diego, we adore the US Grant!

    10/03/11 | Link | Rating: 5.0
    153. Amy K.
    Beautiful hotel with the best staff! Flowers filled the hotel each day and the remodeling is impeccable. The room was cozy and elegant. But the big difference is the staff at this hotel. Everyone is friendly and has great recommendations for the area. You cant go wrong if you stay at this hotel!

    20/12/12 | Link | Rating: 5.0
    154. Roland L.
    I stayed here with my Mom Sunday night. The hotel is beautiful. They have done a wonderful job restoring it and making it just the way it was when it first open, but with a modern twist. The room was wonderful. They try to pay ever attention to detail. They offer to bring you a coffee maker on request and also ice since there are no ice machines on the floor. Trying to make it a more fancy hotel.

    But was weird was that they went so cheap on the tv. It was a LCD flat screen but it wasn't HDTV the cable was still analog. Very 2004. For the type of hotel they should have at least HDTV and the TV should be updated accord.

    If you are over 40 this hotel would get a 4 star but im not so I am giving it a 3.

    13/07/10 | Link | Rating: 3.0
    155. Amy G.
    Fantastic experience here! Great location, beautiful rooms, got a great price, and had excellent customer service! Would stay here again for sure!

    02/07/13 | Link | Rating: 5.0
    156. Nicole J.
    Great location. Plush elegance. You will like.

    I mean, they give you slippers and turn down your bed each night. How special do you feel now?

    The building looks like it's one of the oldest in San Diego. I'm sure there's some great history behind it, which I didn't have time to research.

    I also wouldn't be surprised if there's some ghost stories attached to that history. The place doesn't have a creepy vibe at all...more of an East Coast historic charm.

    The lobby is classic without looking gaudy and dated. The rooms and bathrooms are modern and clean.

    Only downside is it's a bit noisy and the TVs in the rooms are smaller than what you'd expect for a hotel of this caliber. Am thinking they should invest in 42" screens and some sound proof window panes, but otherwise it's perfection.

    21/02/11 | Link | Rating: 4.0
    157. Marcelo K.
    Have not reviewed things since...LAST SUMMER! so I'll take some time off from my homework to review some SD hotels.

    US Grant being the first one I stayed in. After all your friends from school move back home to their respective hometowns, the option of where to sleep when visiting SD starts to thin out. It's either going to be in the couch of a friend that convinced the SO to let me sleep there, or suck it up and book myself a place.

    The US Grant is a pretty amazing hotel. VERY pretty, everything about it. As soon as you walk in, they make it their goal to make you feel important. Valet checks you in ($32/night) and from then on you're Mr/Ms/Mrs (What's your last name).

    The front desk makes sure to tell you that everything is ready for your arrival and explains your upgrades, and all the amenities included in the hotel.

    You walk in to the room, that feels small, but is works for a sleep. The closet opens up to slippers, and your robe. Then we check the bathroom. No bathtub in the standard hotels, so bath bombs remain in the bag for another night. Even if no bathtub, the showers are very nice. Good pressure and everything.

    I can only speak to those services because I'm not much of a eat at a fancy hotel restaurant type.

    Overall, LOVED the place. It's also very conveniently located to anything downtown SD with a trolley stop steps away. Also next door to a Yard House.

    05/03/11 | Link | Rating: 5.0
    158. Meg R.
    Great hotel, great service, friendly staff and in a very convienient part of the city.

    I loved my stay here. I thought our room was beautiful, the bed was comfy, the shower was HUGE. The bathroom was pretty too. The rooms are not as big as one might be used to at standard hotels, but I assure you that most of the cheaper hotels downtown will look more like hostels - I was actually really impressed that they managed to get the room as big as they did.

    While we were here we bothered the front desk for a wine opener and they sent it right up (and it was a nice one with a cool knife on it too). We also had them pick up a pair of shoes to shine them up and they were *so fast*.  

    The valet guys were fast and friendly and they have in and out privileges for the garage. Oh yeah, after we checked out on the last day the valets put our bags in my car for us and let us leave it parked there while we wandered downtown some more. I thought that was excellent.

    Overall it was a great stay and I would definitely recommend this hotel to anyone.

    18/02/10 | Link | Rating: 5.0
    159. Jalop N.
    Stepping into this hotel is like stepping into a palace.  The lobby is spectacularly burnished, carved, painted, wrapped, lit, and tiled.  From the phone reservation to the greeting at the entrance, the staff at this hotel is beyond helpful.  Five stars is five stars baby.

    When I was introduced to my room, the hotel continued to impress.  The bed reigns over the entire room with its outsize presence.  On its flanks is one hell of a recliner and a lacquered finish desk.  

    Once I got to the bathroom, a sense of deja-vu struck me:  I've seen this before.  Yep, it's nearly the exact same configuration and fixtures as the Palace Hotel in San Francisco.  I'm in a fancy hotel, a part of a CHAIN of fancy hotels.  Operated by Starwood Hotels (owners of Sheraton as well) as part of their Luxury Collection, there's very little to distinguish the two hotels substantially.  Both charge an arm and a leg for overnight parking.  They also share the same shampoo, sink, soap, towels, pens, and well pretty much everything you can think of putting in your bag when you check out.  If all of their Luxury Collection hotels are going to be like this, then forget them.  

    On more positive notes.  The bed loves you and you should love it back.  Since this is one of the taller hotels in the vicinity, you see the rooftop of much of the Gaslamp Quarter, ergo, good views.  Across the street are the two main attractions of Downtown San Diego- the Gaslamp Quarter and the Horton Plaza.  My room faced 4th St. facing the Gaslamp Quarter and the only noise I heard were the fire/cop sirens.  Lastly, what is it about the internet that someone should pay $12 for to use per day?  Is the Internet bussed in from France or something?

    12/05/09 | Link | Rating: 4.0
    160. Luke R.
    Some people can not be pleased. This hotel is fantastic. The staff was all very helpful and friendly, the rooms were immaculate and well decorated, and the amenities were satisfactory for me. As long as the wi-fi is free, I'm pretty satisfied.

    This was a great hotel and a great experience. I would certainly return.

    03/10/10 | Link | Rating: 5.0
    161. Tina L.
    The US Grant has just about the nicest and most efficient staff (front desk, concierge, parking attendants, random staff member walking around the hotel) I've ever encountered at any hotel.

    I would have loved to see what an upgrade at this hotel would look like as an SPG Platinum, but unfortunately the hotel was full the day we stayed there. It's okay though, just the normal room was beautiful and clean. The concierge was excellent and was able to get us reservations for dinner quickly.

    We were comped breakfast at Grant Grill in the hotel. I had a duck confit hash and my boyfriend had some smoked salmon. Not too bad, but I wouldn't eat here unless it was comped.

    Perhaps the next time I return, it will be on a less busy weekend, and there will be an upgrade waiting for me? :)

    19/05/11 | Link | Rating: 4.0
    162. S T.
    Great customer service and good location!
    I booked this hotel based on Yelp's reviews.
    Customer service was awesome. Every staff was friendly and helpful.
    Excellent location in downtown.
    However, noise from the street was unbearable.
    We stayed at US Grant for 3 nights.
    The first night, we stayed at room 324, overall, the layout was good. But, we could clearly hear the traffic from the street, not only that the fan was loud every time when it turned on.
    After the first night, we asked to change the room and front desk staff was very nice and moved us to room 1107 (the top floor).
    Not much of street noise, but the kid next door kept on screaming and yelling. The next morning after we moved to room 1107, my husband and I got woken up around 6:30am. Following morning we got woken up by the same family around 7am.
    Since the hotel already changed the room for us, we didn't want to trouble the staff again. However, lack of sleeping and the noise from next door made us couldn't wait to leave the hotel.
    If it possible, perhaps the hotel could let people with young kids stay on the same floor. People without kids could stay next to each other.
    Parking costs $35 per day, excluding tips.
    WIFI costs $12 per day. Based on the price range of hotel stays, wifi should be free.

    17/02/13 | Link | Rating: 4.0
    163. Erica N.
    stayed at the us grant this past weekend...the hotel is gorgeous!  

    The good: the service from the front desk to the valet guys--was absolutely excellent!  so friendly, knowledgeable, and helpful. it couldn't have been any better!   the room, although a bit small, was beautiful and nicely furnished.

    The not-so-good: bedside lamp didn't work, lights in the bathroom didn't work, and the portable vanity mirror light didn't work...but not too big of a deal.  the valet is pretty pricey at $35 a day, but what can you do?  the place is noisy...from the AC system going on and off, as well as the street noise. we were on the third floor facing yard house...across from The Plaza Hotel....there were lots of yelling and fights going on the first night we were there, and there are some shady characters frequenting the plaza hotel...it made me a little nervous, but it also served as entertainment. lol.  

    despite the little not-so-good aspects, nothing was overly terrible to ruin our stay. the positives greatly out weighed the negatives.  i enjoyed our weekend at the us grant.

    19/06/12 | Link | Rating: 4.0
    164. Vu N.
    Beautiful Hotel right in the smack of downtown San Diego.  Can't beat the location right across from Horton Plaza and the Yard House right next door.

    03/04/11 | Link | Rating: 4.0
    165. Adam A.
    Stayed here for 2 nights and was treated like a king the entire time.  Rooms are excellent with comfy beds and more pillows than you know what to do with.  They have every little detail down to a 't' and it will show throughout your stay

    02/07/12 | Link | Rating: 5.0
    166. Joseph I.
    Great ambiance.

    My wife and I went there for happy hour on a Friday (maybe it was a Saturday) night.  Its a beautiful 5 star hotel but I wasnt super impressed with the food.  A bit pricy for happy hour and the quality of it.

    The drink menu including their selection of spirits was fairly good.
    They also had a special Manhattan mixture for celebrating their 100 year anniversary.  Must try!

    18/02/11 | Link | Rating: 4.0
    167. Michele D.
    Location, location, location!!!

    Let's discuss what's near it, shall we?  You don't need a car if you fly into SAN.  Just take a taxi (approx. 12.00) and once you get settled in, let your feet do the walking.  Located across the street from Horton Plaza and next to the Gaslamp District, you will find yourself surrounded by restaurants, cafes and plenty of retail shopping.  The Yard House (always a favorite of mine) is on one side of the hotel, so you won't have to venture very far for good food and drinks if you're tired or short on time.  The Amtrak train station is also a few blocks away.  If you're looking for a grocery store, Ralphs is not too far away and is where I pick up all of my pre-flight snacks.

    Rooms--large, beautiful and nicely appointed.  The ceilings are sky high, which is nice to have.  Bed is comfortable, the bathroom huge, and the overall decor is very pleasant.  The bad thing, and it's the -only- thing preventing me from giving that 5th star, would be the windows.  Why, when you have such a beautiful facility, would you leave the windows at single pane rather than dual pane?  Yikes, the noise level from the streets is almost unbearable at moments (like a Friday night when crowds are out).

    Service--you can't beat feeling like and being treated like a million bucks even when you only have 20.00 in your pocket.  Service is amazingly professional and courteous.  You won't be made to feel out of place at all (looking at you, Ritz Carlton...).  I was trying to find the closest Wells Fargo Bank and when I asked an employee about it, he offered to walk me to one since he said it was a block away.  Wow.

    Fitness Room--takes a bit of determination to get there because of it's location, but you'll find all the basics you need, along with a few surprises.  Want to do box jumps?  No worries, they've got that equipment.  

    Overall, I would never, never hesitate to stay at this hotel again.  I'd just bring great earplugs or hook my iPod up to some speakers to drown out the street noise.  You'd think the simple thing would be to request a quiet room that's away from all the activity, right?  Um, no...then I would miss looking at all the cute boys walking around!

    Highly recommend.

    17/05/10 | Link | Rating: 4.0
    168. Joe S.
    4.15¢ hand crafted cocktails.......the end.

    16/04/11 | Link | Rating: 5.0
    169. Nick L.
    overall i enjoyed this hotel stayed for 3 nights through July 4th weekend.
    Pros: Very Nice hotel in a really great location, across the street from westfield mall and in the middle of gaslamp. The historic look of the hotel is very cool. Service was excellent.
    Cons:overpriced, No pool, Theres and extra charge for everything. Parking adds up big time.

    They allow guests to use the pool at the westin across the street next to westfield mall and all it makes you realize is your better off staying at the westin if your going to spend the $

    17/09/11 | Link | Rating: 4.0
    170. Ashley F.
    I highly recommend this hotel.  I've stayed at a number of hotels in the Starwoods family and I'm not sure how this can be comparable to a W hotel points wise.  The US Grant far exceeds and service and accommodations I've experienced at W's and even at Westin's.  The minute you step into the lobby you feel like you are getting your money's worth.  It is beautiful and rich with history.  

    Somehow we managed to make our reservations for the wrong month but the girl who checked us in didn't miss a beat and found us a room.  She apologized for not having any free upgrades available, but we were just thankful she had a room for us.  We were in a standard room and it did not feel too small as others have described.  We had a little entry way that opened into a room with beautiful wall detailing, artwork and furniture.  Nothing about this hotel felt cheap (like the W hotels).  Our room faced Fourth Street and we were only on the third floor so it was a little loud.  There seemed to be a lot of sirens and one morning we woke up to a homeless man shouting his political beliefs on the corner.  I'm sure if we had actually booked our room for June when we showed up, and not July, they would have put us on a higher floor.  

    Every night, when we came back to the hotel, the service staff had remade our bed, turned down the covers, removed the decorative pillows and given us chocolate.  You have to love a place that leaves you chocolate.  They also left us free waters and a newspaper.  

    The only real issue we had was with the parking policy.  There is no self parking, and valet is $32 a day.  This seems to be the case with all the Starwoods hotels and I think it is a bit ridiculous.  Parking should be included.  Wifi is a little outrageous too, but who needs hotel internet when you have an iPhone?

    22/06/11 | Link | Rating: 5.0
    171. Yunn A.
    When it comes to opulence, the US Grant does it right!  The service,
    from the valet, to bellhop, to front desk, to cleaning staff to servers, are all top notch.  Friendly, attentive, helpful, and polished, this is the place to stay if you have the budget.

    It is relatively close to some major attractions, along with a good selection of restaurants for the budget conscious to the decadent.

    Rooms are well appointed and have pretty much every ammenity you could wish for if you're willing to pay for it.  The  reason I didn't give this review 5 stars is because the hotel does not have a pool or hot tub.  When I am on vacation, I want to have the option to take a dip in my fancy hotel (Fairmonts do this well).

    I might return, but due to the lack of pool, I will see what other options San Deiego has to offer first.

    Note: they do offer you the option to use the pool at the Westin, which is about three blocks away, but who wants to do that?

    03/06/12 | Link | Rating: 4.0
    172. Jason R.
    Great place,
    Nice, friendly, helpful staff
    Great rooms
    Definitely recommend staying here

    13/06/11 | Link | Rating: 4.0
    173. Rebecca T.
    One of the loveliest, most opulent hotels I have every had the luxury of staying at. As a Native American I loved the awesome displays on Kumeyaay culture, including baskets. Aesthetically this hotel just does it for me with its dark wood and muted blue and grey tones. Very tranquil and welcoming, how can I explain it better than I just felt instantly at ease and mellow once we walked in. Our room was beautiful with a small entry way alcove and gigantic, comfortable, luxurious bed. I seriously joke about going there for a weekend and never getting out of bed. And no I am not taking about the never getting out of bed sex type of never getting out of bed. I am talking about the putting on my most comfy pajamas and just laying there reading, and watching movies never getting out of bed. Our room was immaculate in terms of cleanliness. I only stayed one night but I would definitely recommend this hotel and would come back to this location in the future.

    On a side note: I really do not understand the logic of removing stars based on the location of the hotel or it's surroundings. It is a downtown metro area, it is basically a fact of life that you will see something out your window at one point that you do not want to see.

    14/12/10 | Link | Rating: 5.0
    174. Anna H.
    I love the timeless elegance decor.  It's definitely my favorite style.  The service was excellent.  The staff was helpful and I felt comfortable.  The room was pretty and modern.  My only complaint was that the bathroom smelled stuffy and mildew like.  It was apparent every time I entered.  More pros than cons, I would stay here again.

    02/07/12 | Link | Rating: 4.0
    175. Sherryl C.
    What can I say about the US Grant?

    Best place to have your wedding.  BTW, my husband and I got married here...haha.  We decided to return every year for our anniversary.

    Nothing but class, luxury and history.

    Great location.  Great restaurant.  Great Service.

    23/07/11 | Link | Rating: 5.0
    176. Homer S.
    Wow this place is definitely luxury.  I didn't realize that I'm just a easy customer till you come to some place that wants to do everything for you and expects it.    

    Complimentary bottled water.  

    Gym also has this service plus equipment with TV's built into it.   Complementary Bottled Water, Wipes, Towels, and Earphones for your tv treadmill, eliptical, or bike.

    The turn down service, which includes 2 chocolates, and ice. (No ice machines here).   They want room service to bring it up for you.

    27/01/09 | Link | Rating: 5.0
    177. Serghio P.
    My wife and I stayed here for 4 nights last August. The rooms were comfortable and spacious. The hotel is located in the Gaslamp Quarter so I liked the fact that you can walk to all the restaurants in the area. The Westfield Horton Plaza mall is also across the street from the hotel. The hotel is also in close proximity by car to Pacific Beach and the SF Zoo. My only complaint is the noise level at night from the occasional traffic and sirens due to the downtown location and the old style windows which didn't help much in reducing the noise.

    09/09/12 | Link | Rating: 4.0
    178. Roxy G.
    It's hard not to give this place a 5 star review, overall the stay was blissful.  I wouldn't recommend staying anywhere else regionally in San Diego than Downtown, and from my stay I'm convinced the US Grant gives the best of what can be expected from San Diego.

    Staff [5/5]
    The first night, via wifi on my airplane, I emailed the concierge to see if they could bring in an in-room masseuse for me and my guest. They were quick to reply to my email, and although their spa was closed they arranged for an outside service to be there late night when I arrived.

    Room [4/5]
    The room itself was perfect: clean, great decor, excellent views, love the black bathrobes (I wanted to take it home with me), the bathroom was large enough that one massage was given inside the bathroom. Although the tub wasn't large, and the showerhead not so great in terms of water pressure or temp - the whole experience blended together nicely to deliver a great stay.

    The in-room dining was pretty much disgusting (sorry Grant Grill, highly overrated). I certainly don't mind paying $40 for some eggs and bacon, I kind of expect it at hotels like this, but the difference is usually they deliver on the menu and the food quality. I avoided in-room dining for the rest of my four day stay after trying breakfast on day 1. This is a rarity for me, I don't reject in-room dining lightly, I'm pretty lazy on vacations.

    The bed was comfortable, a little bonus - everytime I seemed to leave the room I'd come back to chocolates on my pillows. :)

    Location [5/5]

    San Diego is a pretty boring city, for the most part I think of old retirees, suburbia, close-mindedness, and a city mostly consisting of a middle-class fiercely owned by the few industries that manage to survive there. The ones not in the middle make up the "old retirees" cohort. Old men driving sports cars and wearing fierce khaki shorts and sunglasses.

    It makes for a mostly bland type of city, unless you want to golf, fly a kite by the beach, or have a bonfire. There is Coronado which provides a little bit of views by the Bay, and Pacific Beach which has been stripped of it's former glory, and for the kiddos, Sea World and the Zoo by Mission Bay. It's downtown is predictable and expected, and feels much like the rest of San Diego - mediocre.

    That being said, although I would never choose San Diego as a vacation destination, and unless you come from a rural area and don't know any better, San Diego Downtown is about as bland as it can get without being Philadelphia.

    All that to say - US Grant has a prime location! It is right in the middle of downtown, and a few blocks away from the few things there are to do in San Diego.

    26/12/10 | Link | Rating: 5.0
    179. Michael K.
    I tend to agree with the person on here that says "some people just cannot be pleased".

    I am in the travel and hotel industry, and would say that the US grant is the most classic and upscale hotel in downtown San Diego.  Sure, the rooms are not as huge as they are elsewhere....perhaps because back when the building was built, people and their entourages were simply smaller.  Old hotels have small rooms.  Deal with it.  Travel lighter.  Live lighter.  

    Yes, many windows face the street.  But, what most people don't realize is that they are heavily tinted windows that you cannot see into from the outside.  No one wants to see your naked fat ass, anyway.  

    We had a dozen relatives out from Chicago for my cousin's wedding this weekend, and rather than stay at the Sheraton (which is nice, and where the wedding block was), I suggested the Grant because of how beautiful and historic it is.  While there, the staff was extremely welcoming and helpful, and even dealt with a huge douchebag (whom my brother and I dubbed "dave navarro" for his skull-emblazoned jewelry, pony tail, and bitchass diva mentality) who spent the greater part of an hour yelling at the hotel staff because they couldn't extend his stay in the room he was in. Whatdyaknow?  The hotel was sold out that night, with the exception of the $3500 Presidential.  The front desk manager was extremely accomodating and offered him a comped night for another time, but he could not be pleased. Hmmmm

    I learned this weekend was that I am generally overpaying for 5* hotels, because part of the service these places provide is the right and privilege to be a complete and total asshole and still get your ass kissed by the staff.  

    Some costs you just can't recover, and some people just can't be pleased.  Thanks, USG!

    29/11/10 | Link | Rating: 5.0
    180. Cat H.
    + Beautiful hotel - rooms and lobby alike were a really classy blend of traditional and contemporary

    + Very interesting historical displays in lobby

    + Chocolate mints on the pillow!

    + Spacious ballrooms great for dancing

    + Right in the middle of the Gaslamp making for an easy walk to eats and drinks.

    + Comfortable beds

    30/11/10 | Link | Rating: 5.0
    181. Rose S.
    Used them for a film shoot and they were absolutely amazing.  One of the best hotels I have worked with.  Great staff and PR.  Highly recommended.

    11/12/12 | Link | Rating: 5.0
    182. Stephanie I.
    I fell in love with this hotel the second I walked inside. This is the 2nd oldest hotel in the San Diego area, after the Hotel Del Coronado (where I also stayed). I liked the US Grant more than the Del simply because I'm a fan of their modern, yet old and charming feel.

    We were upgraded to a suite - one of their "studio"-like suites where the living/dining and sleeping area are all connected in an open-air layout. The suite itself was gorgeous...I probably spent the first 10 minutes taking pictures from every angle. Huge, inviting beds with the most unique and beautiful artwork all around. Seating and dining areas were also wonderful and comfortable.

    And the bathroom!! The shower was literally bigger than my room at home. The "shower room", as we called it, featured a large bench and 6 shower jets that sprayed you from every imaginable direction. Kind of felt like I was in a car wash...but in a good way. Bathroom itself was also huge and spacious, with tons of counter space and shelves.

    Service was wonderful. I bothered the concierge numerous times with questions and recommendations of where to eat, etc and he provided some quality suggestions and was super polite and patient. If you ever need a hotel in San Diego, this is the place to stay. I'm not sure of the prices since we used hotel points, but I'm willing to say that it's worth paying a little more to have the US Grant experience. I miss this hotel!!

    11/04/11 | Link | Rating: 5.0
    183. Nathasha H.
    My husband and I stayed here for our babymoon weekend in SD. The hotel is gorgeous!! The rooms are pretty spacious and it was nice walking into the room to find a baby gift waiting for us, a bib hehe. We were both excited about the slippers that were provided, I'm not sure why we were, but it was a nice touch. The location is pretty central to everything. Shopping and restaurants all around and most things are within walking distance, little Italy, gaslamp, mall, pier. We didn't use our car the entire time we were there, but beware, parking is valet only at the hotel for I think $38 a day. Pretty pricey if you ask me, but we did use all expenses towards the SPG rewards. I did get a massage at the hotel. It's not a spa location, just a regularly guest room with massage tables. The massage was pretty pricey, but my husband insisted. Just make sure you're not overcharged. They mistakenly charged for in room massage, but this was quickly fixed. Overall, we'd be back.

    01/07/13 | Link | Rating: 4.0
    184. Ren E.
    Bf and I stayed here for two nights. It is a very classy hotel. The staff went above and beyond to answer our questions and concerns and we never felt out of place even though it's a pretty up scale hotel. The location is unbeatable. The hotel is literally across the street from the Horton Plaza and walking around gaslamp was a breeze. Bed was comfy and room was clean. I am, however, knocking off a star for not having a pool and the lack of properly working AC in the room. The hotel does not have its own pool but guests are allowed to use the pool at the Westin hotel a few steps down the street. The AC in our room never got cool. It felt like it was on fan mode the entire time. Those two features would have really helped with the heatwave that SoCal has been experiencing but despite that, we'd come back in a heartbeat!

    30/08/12 | Link | Rating: 4.0
    185. Anabela P.
    Lovely hotel, be sure to ask for a room on one of the upper floors to take advantage of the view

    17/10/12 | Link | Rating: 5.0
    186. Julie P.
    Yes, I'm a fan of the US Grant! Really elegant hotel in the heart of downtown San Diego. Within walking distance of the Gaslamp Quarter, Little Italy, Seaport Village; Horton Plaza is across the street; easy access to the freeway, Balboa Park, and the San Diego Zoo.  The room and bathroom are huge and the service is really attentive.  My only gripe is that our room faced 4th St. and Broadway, and it was a bit noisy when the ambulance and fire trucks would go by.  Because it's a historical building, the old wood windows remain.  It doesn't appear that the windows are double-paned.  I still like you the same though and will stay again.

    03/09/12 | Link | Rating: 4.0
    187. John D.
    3 dollar signs? we had a room in the heart of downtown san diego for 130 a night, thats more like a solid 2 dollar sign.

    On to the service, ok. you see the other 5 star reviews and must think boy did these people get lucky. impeccable service? luxurious room? surely these experiences can't be common place! but I REALLY did get all that when i stayed at the US Grant for 4 nights with my girlfriend.

    Mark Peak our concierge, was what you would get in a concierge if you went out for casting for a PERFECT person to shoot a commercial for a top of the line hotel. This man is extremely helpful when providing us with directions for our multiple trips to La Jolla, the Zoo, setting us up with a rental car. He treated us with extraordinary patience, respect, and on top of all that he was knowledgeable. One phone call and he was able to phone up a rental car company and give us the rates for a rental car to drive to LA. He was so happy during our encounters, I honestly felt inspired. How can someone be so good at their job? It makes me rethink my own attitude towards "work/occupation" in general.

    Hardware wise, the hotel was top of the line. 2 free bottles of water every morning. sheets were refreshed, trash taken out. Clean towels, new bottles of shampoo, bars of soap. This is EVERY day. It's as if we went back to a new room every night when we return to our trip. The gym they had stocked free bottled water and fruits. windows in our room were like 9 feet high, the view was of the street downtown which is nothing spectacular tho.

    Can't say enough good things about this place. thanks Mark and the US Grant, the experience was truly one of a kind :)

    25/11/12 | Link | Rating: 5.0
    188. John L.
    My family stayed here after Thanksgiving for 3 nights. Overall it was a pleasant and positive experience, but there were a few issues. I would give 3.5 if I could but will push it to a 4 because the staff were always courteous and helpful.

    We asked for a crib to be placed in the room before we came twice.  No such luck. Had to call again down to the front desk after we got in, way past my 7 month old's bed time. The next morning we went out for breakfast at 10am. Came in at 1pm. Still no service. They knocked on our door around 3pm. We asked to service our room in about an hour. We left for dinner and came back at 6pm. Still not serviced. At leas tthey were prompt when I called down. They came and turned down the room promptly.  I also called the spa concierge few days before our arrival to try to set up a massage for my wife and they never called me back... it was the day before Thanksgiving.

    We did need a separate fridge for my baby's frozen food and milk. We also needed a coffee maker to make hot water to warm up the milk/food. They were prompt in bringing that up.

    The hotel is luxurious and the staff are very friendly and helpful. You can find hints of it's age, but the recent renovations definitely help. Our "superior" room was on the smaller side but the bathroom is nice and large. The shower can probably fit 3 people. No bathtub though.  The windows are a bit thin and the noise of the gaslamp late-night crowds and police/fire sirens are quite loud.  It's in a great location, on the north end of the gaslamp district and right across from a decent mall. It's a few blocks from a 24 hour Ralphs.

    The parking is ridiculously expensive at $32/night and the wifi is free only in the lobby.

    Although I have some valid complaints, I probably would stay here again if the price was right.

    28/11/09 | Link | Rating: 4.0
    189. Krista M.
    The best hotel stay ever! Service was amazing and the room was stunning. Steve, at guest service went above and beyond and made our stay even more incredible. Thank You! We will be going back for sure.

    15/09/13 | Link | Rating: 5.0
    190. Clemon c.
    My visit at Grant Grill was simply described as first rate. Harry and Elizabeth treated me with lots of care and attention, making sure I had a pleasant experience. Thank you.

    21/08/12 | Link | Rating: 5.0
    191. Anna T.
    I absolutely love this hotel.

    14/08/12 | Link | Rating: 5.0
    192. Kathleen A.
    Very pleasant evening with friends at the plaza bar.  Good service and quiet enough for conversation.

    19/02/13 | Link | Rating: 4.0
    193. Jane L.
    Utterly disappointed with this hotel. I booked a delux room on the very top floor of this hotel and was expecting a good experience.  I was wrong!

    1. The whirlpool was broken. No one informed me even though the hotel knew about it for two weeks!!! The front desk girl, Janine, seemed very unapologetic and just read the robotic fakely polite script everyone is supposed to say.  I paid extra for this room and expect all the amenities to be in order.

    2. Fruit flies! Need I say more?

    3. Loud fan and chattery window.

    Spg you have failed me.

    05/08/12 | Link | Rating: 1.0
    194. Brian K.
    Staying here was fine.  The rooms were nice, staff was very friendly.  Rooms that face the street are very noisy.  (I got ear plugs from the concierge.)  Decent place, but not worth the price.

    25/09/13 | Link | Rating: 3.0
    195. Patrick Grace A.
    Patrick and I had a wonderful first time experience savoring the traditional Thanksgiving Buffet at the US Grant Hotel in San Diego. We were ready with a huge appetite after running the annual Father Joe's 5k Thanksgiving run/walk at Balboa Park. Needless to say we were very pleased with our decision. We tasted beautifully prepared traditional holiday fare from an array of enticing buffet stations featuring Fall favorites; Roasted turkey, roasted root vegetables and glazed yams, to stuffed Kurobuta pork loin with fig and apricot chutney, and the always tasty Alaskan King crab legs. A live jazz trio in the Grand Lobby entertained us while we sipped the endless flow of delicious tasting champagne.

    Lastly, the staff enriched our experience. They were very friendly and very attentive. Our server, Luis, made us feel so special even though he was also managing other tables with more than a party of ten.Thank you! We will come back again next year!

    11/12/11 | Link | Rating: 5.0
    196. Kristine M.
    We just checked out today and had a great long weekend. My new hubby n I stayed at the Grant for our wedding weekend (we did not use the hotel for the actual wedding though). We booked through Hotwire because we're frugal like that, and definitely thought we got our money's worth. However, the hotel's website was posting rates of $400+ for the room we got and the room itself was not worth that kind of cheese.

    I've stayed in Westins and W's that were more spacious than this. Our bathroom counter was merely a sink, I had no place to get ready and put all my girly bathroom junk. Also, the climate control was never quite right. Lastly, on my poo-on-that list was that the WiFi wasn't free in our room. If you wanted it for free you had to cop a squat in the lobby. Unfortunately the last thing I wanted to do was be online and doing business during my wedding holiday but it was a must.

    On the upside, the one thing I can say is that the service and attitude of the staff made up for the cracker box room. These people really wanted us to be happy and it showed in their actions. I think we will stay here again,but we will use Hotwire again and save the cash.

    21/11/11 | Link | Rating: 4.0
    197. Jenn P.
    My boyfriend and I stayed in a few hotels in California when we visited and this was not only by far the best hotel we stayed in there, but probably the best and nicest hotel I've ever stayed in, period.

    We went in August 2011 and had such a wonderful stay there. It was so clean, the staff was friendly and attentive, & our room was really nice. I loved the giant body towels for the shower. It was a cute personal touch that every night that we came back from dinner our room was re-cleaned and they put on soft music for us to chill out to. I felt very comfortable there & I joined YELP just to give this hotel a nice review. It was comfortable, friendly, clean, & classy. I definitely recommend it.

    20/03/12 | Link | Rating: 5.0
    198. Julie R.
    I love grand hotels like this!

    My husband and I started our honeymoon here before heading to Hawaii. Our check in was smooth and our room was impressive. So much space, huge windows and a city view. I loved the canvas art headboards and style of the rooms. This is a posh place, which reflects in the silk carpet, fine linens, furniture, high ceilings and marble baths. The lobby is stunning. Enormous chandeliers and marble are everywhere. Fine artwork is displayed all around the hotel, there is even a gallery off the lobby if you are inclined. The room was quieter then I expected for a downtown hotel.  

    The concierge, Albert, was a pleasure to talk with. He recommended a good breakfast and dinner place and sold us tickets for a trolley tour. Even though we were there less then 2 days, he was always available with a smile. All the staff we encountered were always pleasant.

    The location is within easy walking distance to tons of restaurants and shopping. 5 memorable stars!

    28/10/11 | Link | Rating: 5.0
    199. Jerry Y.
    I always choose this place because it just reminds me of places i see in movies.. haha.. anyways..

    i love this place

    13/10/11 | Link | Rating: 5.0
    200. CHARLES J.
    I don't remember what happen I just remember the fine service from Alberto. Holman.

    13/10/12 | Link | Rating: 5.0
    201. J W R.
    An old and forever standby for good food, excellent service, and interesting company for this longtime resident of Pacific Beach.

    11/04/13 | Link | Rating: 4.0
    202. Amy F.
    This hotel was everything my unruly high expectations always aim for and more! With one exception... we'll circle back to that at the end.

    Upon arriving, they really treat you like royalty, a chocolate mini-nojito (means no alcohol... booo) was served to myself and my friends who were waiting in line to check in, nice touch. We were rapidly checked in and in our room in no time. The lobby is gorgeous, all the old photographs and details that make this historic hotel feel historic yet clean and elegant were fantastic to me. The room was a crispy 69 degrees as I entered to the dream machine/radio/iPod dock playing smooth jazz which I promptly turned off, only because I was so tired.

    This place felt like home... but much nice and cleaner, ahem, than my actual home... which is exactly as a hotel should be. I took a few fun photos standing on the bed and in the full length mirror, shut all the drapes and hopped in bed to take a nap.

    I woke up 3 hours later.... THE BEDS ARE HEAVEN! Probably one of the most comfortable hotel bed I've ever slept in. Sigh... beautiful decor & comfort = win win for yours truly.

    I didn't try the bar, didn't eat the food... so I am no help there. Go wandering the streets it's far more interesting and inexpensive.

    BAD NEWS - I told you we'd circle back around and here we are. I'm not a cheapskate, I'm a realist. So I should have questioned the valet guy when he asked if he could charge it to the room... Valet parking was $32... and I find it ludicrous, I was expecting something extravagant like $20 but $32, I should have had my car washed with that kind of cost. Especially since there's no parking, it's pretty much your only option.

    15/07/11 | Link | Rating: 5.0
    203. Deborah F.
    We stayed the night here to celebrate our wedding anniversary.  From the moment we arrived we were treated with outstanding customer service.  Every person we encountered was friendly and professional and made us feel so very welcome.  Robert, at the reception desk was so nice and loved our story about how we met when we told him we were celebrating our anniversary, and upgraded us to the the beautiful Legacy Suite!  The lobby is gorgeous and a lovely place to take a quick break.  Our room was truly beautiful.  High ceilings and furnished beautifully.  Our closet was large and lighted.  Bose sound system, large, flat screen TVs in the front room and in the bedroom.  There were robes and slippers for us to use and the bed was soft, fluffy, so comfortable.  They sent us a lovely fruit plate with mineral water, and  sparkling mineral water with a Happy Anniversary card. We ordered toast and coffee the next morning for breakfast, and of course, it was right on time.  The coffee was fresh and very good and our toast was hot and toasted perfectly.  Everything this place does it does to perfection.    For the level of service and beauty this hotel is very reasonably priced.  We have stayed at many other hotels for the same rate and never encountered this level of service and elegant accommodations.

    I just absolutely loved this place.  We plan to return every year for our anniversary.  We will also return just for fun!

    31/10/12 | Link | Rating: 5.0
    204. Craig L.
    As 100 year old hotels go, this one is pretty good.

    Lavish interior decorations, nicely decorated rooms and bedding make the hotel very upscale.

    But lacking a pool and with thin walls and single pane glass, the renovations need more work.

    Service was superb and the location is good so that made the stay very enjoyable. Overall, upscale and lavish.

    The rooms are very small but nearly every item in the room is new and lavish right down to the sink and shower.

    Could use better shower heads but everything else in the room is as you'd expect from a premium hotel.  The hotel itself is gorgeous inside and out though so rest assured that you'll be impressed.

    22/08/11 | Link | Rating: 4.0
    205. Jennifer D.
    This is truly a five star hotel. We stayed here during our honeymoon in February 2013 and got a standard room with hot tub which was kind small but we got a good price. We had major complications with tub and noticed right away. I always check rooms out before we unpack. However, they had no other rooms with a hot tub to move us into the first night so I decided to stick with it. They even offered a bigger nicer room but with no hot tub. I really just wanted the hot tub because this is why I booked the room. The sent a man in to try fix it twice for us...but no luck. The next morning my husband was able to get help because a note was in the computer. I don't want to go into full detail about the problems because they took care of us. They gave us the presidential suite that goes for about 4500.00 a night. We were not trying to get the world for free or making up stories. Even the basic rooms were really impressive. They also showed us the only room that was more expensive then the presidential suite that consisted of two floors, beautiful chandeliers but the bathroom had nothing on the presidential suite. You have to experience to know what I mean. It had water that falls from a spout in the ceiling that land five feet below in the immersion tub. You can leave water from above running because the tub doesnt overflow. If the hot tub gets too hot just put the water falling from ceiling on cold. My husband is very tall and size was a non issue. Lets not forget about the walk in shower and flat screen. Total design erection.  The whirlpool is insane! My only complaint is I didn't see San Diego because we stayed in the bathroom the whole time. It was the prefect end to our honeymoon that started in Hawaii.  Thank you US Grant for honoring the issue and understanding the importance of those nights. You are one of our best memories. Someday I will own that whirlpool and have a spout in my ceiling. It can't just exist at US Grant and in my heaven!  That feature is pure bliss. Nothing better.

    Thank you for everything
    Jennifer DiVello

    23/04/13 | Link | Rating: 5.0
    206. Bernice L.
    I am convinced that this is the  most gorgeous luxury hotel in San Diego! I love my fair share of high end hotels and I have to say this might possibly be the most fabulous one yet!
    My husband and I loved every second of staying here, especially when we were fortunate to somehow be put up in the Presidential Suite. 2 stories w. two baths of beautifully contemporary decorating that I would love to trade my home furniture for in a split second! Everything is high quality and thought out at the US Grant and I would absolutely stay there again on my next visit to SD. Thank you US Grant for making my memories in SD absolutely perfect!

    01/10/11 | Link | Rating: 5.0
    207. KT E.
    I decided to stay at this hotel due to the wonderful reviews on Yelp, and all the good things that I have heard about how classy this hotel is. This review will be 100% honest, and I will point out all the pros and cons.

    Pros: The service was EXTRAORDINARY. Right when I pulled up to the valet, the valet attendant opened my door as well as my boyfriends and welcomed us to the hotel. He asked us if we were staying for dinner or staying for the night so he could put my car in the proper area for parking. The valet attendant also walked us up to the front desk since we have never been there before, and was very polite and made small talk as he walked us to the front desk. The service at the front desk was absolutely 5 star quality, and I have never had such a professional experience at a hotel in my life. The architecture of the hotel inside and outside is absolutely BEAUTIFUL, and there is plenty of art and historic artifacts to gander at as you wander around the building. Upon departing the hotel, the valet attendants complimented by boyfriends car and were very friendly. They even put two ice cold bottles of water in his cup holders which just amazed us both!

    Cons: The cost of parking was almost $40 for the night, which seemed a bit steep to me but I guess its downtown and you get what you pay for to make sure your vehicle is safe. When first entering the elevator, we had no idea you had to put your room key where the floor buttons were to get the elevator to take you up to your rooms floor. Nobody had told us that we had to do that, in order to get up to the room. Upon doing so we sat in a CLOSED elevator for 5 mins, and could not get the door to open or take us up to our room. This could have been a simple blonde moment, however I wish we were informed to save us the trouble. Upon entering the room, it was gorgeous and all of the furniture was vintage and very cool looking. However the problem was, is the room was also FILTHY. We were in a non smoking room, but it smelt like smoke and mustiness which was an immediate turn off. The room looked way larger in pictures but thats not that big of a deal. The chairs were stained, and I mean STAINED. This was not your ordinary hotel stained chairs these ones needed to be steam cleaned. The bed sheets were comfortable but they also smelled musty and did not help us get a good nights sleep. On top of all of this, at about 6 in the morning there was a beer truck that was unloading kegs and making heaps of noise. The clanking and banging was so loud that it kept us up from 6 am, when we had planned to sleep in from a long night partying downtown. The windows were closed, yet they were not sound proof at all. Finally we were able to get back to sleep around 8 AM. Then at around 8:30am we got a knock on our door from house keeping. We told them we were still in the room and they said "OK" and went about their business. We did not have a sign to hang on the door to let them know we did not want to be disturbed. Once again at about 9am we received yet ANOTHER knock on our door for house keeping. This was absolutely unacceptable and just put the cherry on top of our experience. I expect when I stay at such a nice, expensive, "5 star" hotel to not receive an experience like we did.

    This may have been high expectations that were set from all of the wonderful reviews, and I wish that I could rate this hotel higher but this turned us off and we will never stay here again.

    04/07/12 | Link | Rating: 2.0
    208. Christine C.
    My husband and I recently had our babymoon in San Diego and we stayed at the US Grant for four days and three nights.  The US Grant is a beautiful hotel that's within walking distance to many restaurants and bars (for those of you who aren't pregnant! =D ).  

    Our first night there, we stayed in their superior room which, I felt, was a direct contrast to the beauty of their lobby.  It was dark, small and smelled a bit funky.  In short, the superior room reflected the age of the building in my opinion.  I called the front desk and asked if they had any other rooms available for the next two nights and was informed that they only had a suite available for the rest of my stay.  I thought "hey why not?" so booked the legacy suite for the rest of my stay.  That room was DEFINITELY more to my liking.

    The Good:
    - The staff at the US Grant was amazing!  From the front desk to the valet, everyone was incredibly helpful and accommodating.  Due to our plans the following day, we were unable to do the room switch.  The staff arranged for all our things to be moved from one room to the next.  The valet was always ready with water and directions.  Everyone we encountered were incredibly professional and flat out amazing.
    - The legacy suite was beautiful.  It was spacious, provided an excellent view and lacked the funky smell of the previous room we occupied.
    - The mother-to-be massage practically left me drooling.  
    - Has a great location.
    - Room service is quick and the food is tasty.
    - What can I say? I'm a sucker for chocolates during turndown service.
    - Two bottles of water in the room twice a day.
    - Chilled water from valet.
    - Very nice little art gallery in the lobby.
    - Loved the shower heads!
    - Comfortable beds and pillows.

    The Bad:
    - There is no spa other than a spa suite for spa services.  When staying at a hotel and receiving spa services, I usually prefer hotels with an actual day spa where I can relax for as long as I'd like. A minor negative, but there nonetheless.
    - Bath products.  I prefer the Bliss products available at their sister hotel the W.
    - The artwork outside of the art gallery and lobby.  From hallway art to the headboards in the rooms, they just flat out look like creepy dudes hanging out staring at you. Maybe it was just me.

    The Ugly:
    - I really, really did not like the superior room at all.  The superior room and the legacy suite were like night and day.  I normally am not too picky with hotel rooms, but with the high cost of the rooms in this hotel, I expect a bit more.
    - The superior room was dark, musty, and had cracks on the walls.
    - The carpet in the superior did not feel clean, but that may have just been due to the age of the carpet.

    Will I stay here again? Definitely! I would get a deluxe room or higher.

    15/08/12 | Link | Rating: 4.0
    209. Beverly R.
    Yes the US Grant is a historical hotel in the gaslamp district of downtown san diego but I couldn't give it the 5 stars some of the other patrons have given them.  5 stars is given when my experience was nearly perfect and nothing more could be expected.  I expected a bit more from the US Grant.

    Pros: Beautiful lobby, turn down service, very helpful concierge, complimentary lemonade in the afternoons, centralized location, complimentary bottles of water and ice daily, complimentary wifi in the lobby area.

    Cons: Beds were not as comfortable as you would expect, my hotel room windows faced other rooms so you couldn't open them up for natural light with out sacrificing your privacy, wifi within the rooms was not complimentary (not even plug in internet).

    I may have been able to ask to switch rooms since perhaps the bed and window situation I experienced was limited to a few rooms--mine included.  Due to that possibility, I wouldn't mind trying them out again especially since they really are in a wonderful location (close to the trolly, across from the outdoor shopping center, and restaurants within blocks).

    14/09/11 | Link | Rating: 4.0
    210. Melissa I.
    First let me start off by saying that we usually don't stay at fancy hotels, so I'm not sure what experience this type of high end hotel is supposed to provide guests. With that said, here are the pros and cons for us:

    - Very friendly staff (everyone from valet, front desk and the staff cleaning the rooms)
    - Perfect location. Close to tons of restaurants and bars.
    - Very fancy.

    - Super bright alarm clock made it difficult to fall asleep.
    - A couple of TV channels were frozen and a bunch more were fuzzy.
    - AC in our room was broken, so it got stuffy at night (we didn't realize it didn't work until the middle of the night, so we didn't request a room change).
    - They offer a "Refreshment Center" that is full of beverages you can purchase, which means there is no room for any food or drinks you may want to put in there (we had leftovers from dinner). You can request a small fridge, but that just seems inconvenient.
    - They charge for wifi in the room (unless you use the wifi from the lobby, which seemed to be free).
    - Our room had a full sized bed. We thought we reserved a room with a queen bed, but since I didn't book the room I can't say for sure. Either way a full sized bed in a room this pricey just doesn't seem correlate.
    - Our biggest complaint... they stuck us in a tiny room right next to the elevator, so we heard people going up and down the elevator all evening and early in the morning. It was loud and disruptive. We stayed on a Tuesday night, so I can't imagine that all of the other rooms were booked - I would have appreciated it if they gave us another room.

    Overall 5 stars for the service, but very poor room experience brought it down to 2 stars given the price of the hotel.

    22/08/13 | Link | Rating: 2.0
    211. Claudia A.
    This review is for the US Grant event space, not the hotel.
    The US Grant really rocked it when they hosted the holiday party for our kids here. The hall was spectacular and we were able to split up the ballroom into 3 to have different activities by age groups since our school is K-12.
    The staff were all extremely attentive and friendly to us and our kids and we all had a great time.

    I particularly appreciated the stage since we had our talent show there.

    16/01/12 | Link | Rating: 5.0
    212. David E.
    This hotel had a five-star rating from me before my final day.

    The rooms are great.  As my girlfriend and I approached our room, we heard a screaming baby nearby...  but fortunately once inside, the walls were thick enough to suppress the sound.

    The bar was great.  I had the best Manhattan I've ever had, and my girlfriend loved her drink as well.

    The location was great, and the concierge was happy to point out good nearby eats...

    Everything was great until our final day when the front desk called up our room at 10:40 while I was in the shower and angrily said to my girlfriend, "WE WERE UNDER THE IMPRESSION YOU WERE LEAVING TODAY..."  For the record, the US Grant's check-out time is 12:00pm.  And yet here they were, calling our room unsolicited, a full HOUR AND TWENTY MINUTES BEFORE CHECKOUT, angry at us because they thought we were planning to stay in their room.

    Oh, and a minor detail -- we had no intention of staying past checkout, nor did we.  They had some miscommunication between employees, and we paid the price.

    But let's say we had.  Let's say we had every intention of not only extending our stay for the day, but we had decided to stay for the next f'ing month.  WHY CALL OUR ROOM UNSOLICITED ANGRY?  Why not happy?!?!

    "Gosh, we didn't foresee you staying with us for the next month, but it'd be great to have you, as it means more money for Starwood!  We may have to move you around and the rate may change, but we're happy to have you stay with us!"  

    Nothing of the sort came out of the front desk's mouth.  Just a blanket "How dare you stay longer than you originally stated you would" statement, an hour and twenty minutes before our oh so precious time was up.

    I really liked the US Grant, but after this treatment, I'll never stay there again.

    24/07/12 | Link | Rating: 1.0
    213. Aaron B.
    I stayed at this hotel twice during October and was very pleased with both visits. The hotel is opulent and gorgeous. There's nothing quite like the ornate lobby with crystal chandeliers, crown moldings and abundant seating. The valet was efficient though the personnel were often rude until they realized you were a guest. Other staff I encountered were very accommodating.

    The first time I stayed, I was provided a Deluxe room that was nicely sized, had three windows, and was richly appointed. I loved the soft rug that covered the entire room and the bed is one of the most comfortable I've ever slept in. I honestly could not get into bed unless I was ready for bed because I would immediately fall asleep. The desk was ancient and the chair was by far the most uncomfortable desk chair I've ever experienced in a hotel. There was another chair which was rather upright and clearly not to be used for sitting but rather decoration. The full sized mirror propped against the wall was also a welcomed addition. The television was small, rarely worked properly and had a horrible resolution. The bathroom was pretty small but very luxurious - marble abound, glass/marble vanity and an amazing shower. On my second visit, I was given a Superior room which I found too small - barely any room between the bed, desk and tv.
    I visited the lobby bar on a few occasions and had a great experience on each trip. The drinks were inventive, strong and delicious. They also had a great selection of tea which provided for a great way to close out the evening. I had dinner at the bar one evening and what started out as a bad experience quickly rectified itself due to the quick thinking of the manager. I had requested simple sliders but they surprisingly showed up covered in cheese (though cheese was not mentioned on the menu nor did I request it). The manager happened to overhear my commotion with the bartender and immediately sent the item back and apologized for the inconvenience. He continued to provide me with the amuse bouche from the adjoining restaurant and paid for my original order. The food was delicious and based on the great service I received, I will certainly return.

    I was glad to see that the hotel had a 24 hour fitness center as I tend to work rather late nights. Unfortunately, the "center" was a small, dark room located in the hotel basement. It had horribly outdated equipment and I question whether air conditioning was in use as it was very stuffy and horribly warm.

    Since the hotel was built in the early 1900's before the surrounding buildings appeared, it unfortunately finds itself in a less than desirable part of San Diego though only a few block from the happenings of the Gas Lamp District.

    13/11/11 | Link | Rating: 4.0
    214. Jo L.
    Cancelled reservation in more than enough time due to the non disclosed $35 day mandatory valet fee.  Was told I would not be charged and was charged.  Now having a hard time getting a straight answer as to why

    22/09/12 | Link | Rating: 1.0
    215. Heather B.
    I fell in love with the US Grant the moment I walked inside. No that's a lie. I fell in love just looking at their pictures online! I knew this was my kind of place and couldn't wait to stay here. I never experienced the gaslamp before and what better location than this high class, historic property?

    The lobby is gorgeous with grand chandeliers and classic historic charm. They manage to mix vintage with modern, maintaining the integrity of the property's original style while keeping the feel fresh and clean at the same time.

    The rooms were no different. Clean, fresh, a touch of modern mixed in with the original style of the early twentieth century. Beautiful, and oh so comfortable! The rooms are not extremely large, but are spacious enough. Rooms back in 1910 (when the hotel first opened) were much smaller so I have no reason to complain about space when I know I'm staying at a historic property.

    The staff was incredible. They went above and beyond to ensure our stay was comfortable and enjoyable. Even housekeeping smiled and said hi as you passed them in the halls which is something I'm not used to.

    I have nothing less to give than five stars.

    Some things about my experience I noticed were different than other reviewers:

    We were given complimentary bottled water that was replenished daily.

    Parking is indeed $32 per day but the cheapest you can find parking in the gaslamp is $25/day and that does not include in and out privileges. Trust me I did extensive research on this. In that case why would you mark a property down for something like this when it is standard for the entire area?

    Noise level was high. But you are in the gaslamp. If you want to be in the heart of the action, how do you expect quiet and secluded at the same time? It is like complaining about noise in NYC. Mind you it was all outside noise. I had no problems hearing people in the rooms next door, loud stomping, etc. Again not a reason for me to bring the hotel's rating down.

    The US Grant does not have a pool, however they are a Starwood property and you have access to the pool at the Westin which is a five minute walk or less away. Why you need a pool when the ocean is twenty minutes away beats me!

    I had an amazing experience during my stay here and will definitely be coming back again.

    16/08/11 | Link | Rating: 5.0
    216. Alicia V.
    Although we started off with a communication breakdown, the staff at the Grant quickly made up for it and we were able to enjoy our stay.  Customer service here is outstanding; from the valets to the exceptional housekeeping. Have to give a shout out to Sam for going above and beyond. The hotel is beautiful and full of history.  Our Legacy Suite was large, modern and opulent and the shower was amazing.  We would definitely stay here again.  If it weren't for the the initial misunderstanding with a concierge that caused some stress, it would be 5 stars all the way!!

    17/06/13 | Link | Rating: 4.0
    217. Pooja M.
    this hotel is wonderful and probably the best hotel i have stayed at so far.  i had booked a weekend in Sept. for my boyfriend's 30th birthday.  from the start of the weekend to finish - the staff was incredibly accommodating to us and did their best to make us feel welcome.  they tended to my request of having a high floor and room with a view (most hotels never do this) AND as an added touch, they had choc covered strawberries and a birthday note when we arrived to our room!  we absolutely loved it.  in regards to our room, it was spacious and beautifully decorated.  the bed was super comfy and we enjoyed the extra amenities they provided (bedside slippers and chocolate at turn down service, woohoo!)

    it was the small details that really made us enjoy our stay and we really look forward to coming back to this wonderful hotel.  the price is just right and i would recommend this to anyone who is visiting SD or is looking for a place for a staycation.

    01/01/13 | Link | Rating: 5.0
    218. Maria G.
    Beautiful hotel valet, front desk etc where very nice and caring. We had a pleasant stay. The only bad thing on our level (4) was a lot of water damage carpets where nasty. Sad since its such a beautiful place.

    08/09/13 | Link | Rating: 4.0
    219. X B.
    Yes, it is beautiful BUT it is old. Our hallway was musty smelling. It was cheap the week before Christmas. 110 a night. Our shower had strands of hair on the floor and the towels were threaded.

    You come here for the historic experience and you will get everything old.

    The service was great. Yes, I would stay there again for that price.

    27/12/11 | Link | Rating: 3.0
    220. Madelynne H.
    Stayed here a few days ago for my sisters birthday. Such a beautiful, clean and well staffed hotel. Chandeliers are everywhere! The employees were extremely helpful and did everything in a timely fashion. My only complaints are that it doesn't have a pool and the "spa breakfast" tasted extremely strange. It was definitely worth the money and I recommend it to anyone looking for a place to stay.

    26/06/13 | Link | Rating: 4.0
    221. Nicole G.
    Really beautiful.

    So I booked a room for the boy and I to spend a romantic evening together for his bday celebration. We drove down early and ended up parking on the street maybe half a block down from the hotel. I was willing to bite the bullet and take the $35 hit they charged for valet parking but the boy held me back. Thank god for someone with common sense. The lobby, staff, service and hotel were all beautiful, it really epitomizes the idea of luxury.  The hotel only starts to show its age in the elevators and the upstairs hallways, which were dark and kind of pokey.

    I really expected this so-called ghost to pop out at me holding a candelabra and asking for my soul. Kinda creepy in a haunted mansion type way.  Yet the room was gorgeous, if not a little small and I would have preferred to be up a little higher as well. Downtown is not quiet at night and I would have thought the builders would have at least  splurged on double paned windows. ALSO, note not to touch the mini bar at ALL lest you be charged for its contents. They're so fancy that once you remove a bottle in order to look at it, they charge you.

    Luckily, as soon as this happened we notified the front desk and they removed the charges. super service! So if you want a romantic getaway somewhere local, go here and within walking distance you have all of downtown at your fingertips.

    08/04/10 | Link | Rating: 4.0
    222. Brian H.
    "The Grant" is an outstanding hotel. In May 2007, they did a $52 million renovation. I've stayed there after the renovation and the experience was incredible. The hotel itself has been a landmark for San Diego since 1910. It's the only hotel to stay in if you are spending the night in downtown San Diego. I'm a San Diego native, this is the coolest place in town!

    24/03/13 | Link | Rating: 5.0
    223. Sarah F.
    This is a gorgeous hotel! It's the kind of place that's so opulent (without venturing into gaudy) that you're tempted to whip out your phone to take pictures wherever you go.

    Every service interaction has been great--check in, daily housekeeping & turn down service, the concierge, etc. I've also been attending a conference here and the facilities are great for that as well (only negative--the temp is verging on polar in the large ballroom).

    The hotel location is very good--directly across from a huge indoor/outdoor shopping mall and an easy 15 minute walk to the waterfront. The bed is very comfortable with cozy bedding--pillows are down, so a bit squishy for my taste, but still very nice overall. A desk for working, a flat screen TV, big walk-in shower (no bathtub), what more could a traveler ask for?

    Well, OK, there are a couple of things that kept it from being perfect. One, the windows are very old and not at all sound proof. I'm on the 5th floor and I can hear road noise like I'm outside on street level. Other thing was the thermostat--no matter how I adjusted it, I couldn't actually get it to change the temperature (did not ask for help though).

    20/07/10 | Link | Rating: 4.0
    224. Tom G.
    We had a very nice stay at the US Grant.  The service was top-notch and we were made to feel like VIPs at every turn.  Our king room was spacious, with the comfortable bed I've come to expect from Starwood and a well-appointed bathroom.  The location was extremely convenient, with a trolley stop just a block away.

    The only things keeping the hotel from getting a five-star rating are the thin walls (it is, after all, an historic hotel) that mean you can often hear conversation from the next room and the lack of a bathtub (standing shower only in our room).  Also, the toilet in the lobby restroom was terrible -- impossible to get a clean flush.  So avoid the lobby restroom, but otherwise enjoy a terrific stay.

    26/04/12 | Link | Rating: 4.0
    225. Sid A.
    This is an outstanding hotel and an incredible value! Every person working here was kind and polite and willing to assist us. The valet was even able to assist our group with an convenient oversized bus parking, which was really helpful. Seems like early morning tea and coffee is on the house in the restaurant downstairs.

    Demerits? I think Wi-Fi should be free everywhere in the hotel, and that's a big issue.

    Overall though, if you're planning to stay in downtown SD, this is now the only place to stay!

    30/12/11 | Link | Rating: 4.0
    226. Kris T.
    The US Grant is one of the nicest hotels I've stayed in.  Even though we only booked the standard room, it was quite roomy and beautiful and the bathroom was large and clean.

    My husband and I took our Mini Australian Shepherd here.  All three of us were greeted warmly and the staff was just really friendly and definitely knew how to provide service.  My dog even got a gift bag upon our check-in (a bag of Mother Hubbard's treats and a small toy from Petco).  In our room, there was already a pet bed and food and water bowl for our dog.  The room was large enough to fit a big crate and didn't get in our way.

    Was very surprised to see complimentary bottles of water especially since that seems to be really rare nowadays.  Also had yummy chocolate mints on the pillow.  For Wi-Fi, however, they still charged you.

    The only cons is the expensive valet ($35) and the many homeless people within the area (although, that can't be really helped considering that it is downtown and in the Gaslamp District).  Also, when we first arrived, our bed had two weird stains that smelled kinda funky.  A quick call to the front desk and 5 minutes later, someone was up in our room changing the sheets.  Although we were on the 5th floor, we heard a fair amount of street noise.  

    My rating is really more of a 4.5... but I'm bumping it up to a 5.  We just loved how pretty the place was and how dog friendly they were.  Come here if you want a pet friendly and beautiful hotel with great service.

    01/01/12 | Link | Rating: 5.0
    227. Thomas D.
    Beautiful hotel!   Close to the airport too--taxi fare was only $11.25.
    There are so many high- end restaurants within walking distance as well as jazz and blues venues. Every employee that we met went above and beyond expectations.
    Old school done remarkably well.
    Use caution though and be aware of your surroundings---the downtown locale has its cast of characters wandering the streets.....

    27/12/11 | Link | Rating: 5.0
    228. M. B.
    Nicely updated and clean, modern rooms with extra touches!  Hi-end linens, deep down comforter, soft textured carpeting, flat screen TV and mini-fridge, marble and glass in the bath with more room than average, large shower.  We ordered room service for breakfast and it was prompt and tasty.  Excellent downtown location - we easily walked to Gaslamp to shop & dine! The entire staff from valet, reception, housekeeping -- everyone was attentive, professional and nice!

    The best impression of all -- I accidentally left a small bag of jewelry in the room safe when we checked out.  I didn't realize it until we'd been home for 3 days.  I called the hotel and they had found it and put it in the hotel safe!  I spoke to several staff members in the course of the phone call, and every one of them was helpful and friendly!  I identified the contents, and it arrived by overnight mail the next day, with everything still in it!!!  WOW!!!

    01/10/12 | Link | Rating: 5.0
    229. Cathy Z.
    This is in my opinion the best hotel in downtown San Diego, and I've hotel hopped quite a bit in that area. In fact, it's turning me into a hotel snob. Its interior and rooms are luxurious and inviting without the douchey vibe of some of the other hotel chains in its class. The service was top notch and the staff were all very professional and friendly. It's also across the street from a Westfield mall in case you forgot to pack your underwear (there's a Starbucks there too).

    Valet is $35/day, but you almost have no other overnight parking option in downtown. For the price though, you almost don't have to lift a finger. They'll literally scoop you into your car.

    Random note:
    -If your room has a courtyard view, make sure you pull down the bathroom drape, or else you could be staring right at your neighbor pooping... or showering... or you could be stared at.

    30/11/11 | Link | Rating: 5.0
    230. J B.
    Mah gawd. This place rox.

    I'm a big fan of Starwood Hotels. Some might call me a junkie. I horde SPG points like a squirrel hordes nuts. And then I feverishly use them when I pick a wonderful destination that deserves a visit from me. In this case, I paid the toll to stay for a night, and I definitely want more of the Grant.

    The wife and I tried for a room here for the entire final weekend of San Diego Beer Week, but the place was booked through Saturday night. I grabbed accommodations in a nearby Hilton, which seemed great until we walked through the Grant's doors on Sunday. Hello, opulence.

    Beautiful classic-contemporary lobby with warm, dark woods and a signature euphoric scent. The registration employee was lovely and sincere in her welcome. She told us we'd been given an upgrade to a signature suite, then subsequently assured us that we were going to enjoy our room.

    Up to floor 3 we elevated. We walked to the door of the room, opened, and froze. Apparently a signature suite is meant for royalty, but they let the peons grab leftovers every once in awhile. Two (!?) king beds, pillowed to the ceiling, marked the right of the room, while a large open-format sitting area with dining table and work desk flanked on the left. The entry floor was a beautiful chocolate wood, which progressed into some of the softest and most luxurious carpeting my toesies have ever trampled. The bed felt like the crest of a storm-free cumulus, soft and welcoming with wonderful linens.

    Then we entered the bathroom.

    The floor was beautiful tile, with dual sinks and mirrors and a rich appearance. A placid robe alerted us that a welcoming shower was nearby. The robe wasn't lying.

    We both walked in, still holding our bags we'd forgotten to drop out of excitement, and gasped. The shower was big enough for 15 grown humans. In the corner was a sitting area for shaving, chatting, or playing Uno. The far wall was, as they say on MTV Cribs, "where the magic happens." 5, aka FIVE, shower heads offered a veritable tsunami of cleanliness and relaxation.

    We stayed only one night but I took 3 showers. We were treated with respect and dignity in spite of my rolled-up-to-my-knees jeans and salty, ocean fragrance. This hotel and its staff made for an unforgettable experience.

    Whatever you must do to save enough to stay here (harvest organs, donate children, knit sweaters for wealthy chihuahuas), DO IT. You will be thankful.

    14/11/11 | Link | Rating: 5.0
    231. Arthur F.
    After complaining to Starwood I heard from the US Grant and was comped a 2 night stay in a suite. I accepted their apology and hope my next review will be , at least, a 4,

    01/07/13 | Link | Rating: 3.0
    232. Alex W.
    We had a great weekend here. The hotel has been beautifully restored. The design is classic and elegant with little touches of modernity like the color palate or upholstered headboard. The rooms are clean, well laid out and spacious. Our bathroom, while lacking a tab had a great shower and sink with modern fixtures. We had some friends over for cocktails and enjoyed relaxing in the lobby. The bar at the Grant Grill makes excellent drinks, even if you're not staying at the hotel it would be worth it to visit the bar.

    The location is great, right across from Horton Plaza. I'm spoiled now, I only want to stay here when I'm in SD.

    20/12/11 | Link | Rating: 5.0
    233. Brutally Honest ..
    I chose this location for an anniversary celebration for Mr Brutally Honest and myself, figuring for $200+ a night, it should be very nice and it'd be fun to stay someplace kinda swanky.  While the hotel was *very* nice in appearance, I have to say I was left rather a bit disappointed.  

    First the positive attributes:
    1.   Gorgeous decor!  The place oozed high class.  It was grand in every sense of the word.
    2.  Customer service was beyond excellent.  we were granted every possible thing we could have asked for.  
    3.  Room amenaties were very nice; I especially enjoyed taking a ridiculously long shower in the rain-bath
    4.  Room service was prompt and superb.  The food we ordered was pretty good overall.

    Now the negative attributes:  
    1.  our first room overlooked 4th Avenue, and it sounded like the buses (it was on a major bus route) were parking IN OUR ROOM!  After less than 1/2 hour, I knew I couldn't sleep there.  Thankfully the front desk was amazing, and moved us to a much more quiet room on the other side of the building (overlooking 3rd Ave).  
    2.  The beds were rock hard.  I think the floor would have been more comfortable.  I swear -- I just do NOT understand why hotels have to have the hardest, crappiest beds they can find!  
    3.   Upon check out the following morning, we went to get our car from the valet, only to wait for nearly 30 minutes because they couldn't seem to find it!  Now, I don't know exactly how valet parking works, but I'm fairly sure that it should not have taken *that* long to locate one silly car.

    All in all, while I loved the ambiance of the place and the amenities afforded in the rooms were outstanding, I think I will probably choose to stay elsewhere in the future.  It was fun to try, but certainly not worth what  in the end (with parking, room service and room costs) ended up being a nearly $500 one-night stay.

    08/01/12 | Link | Rating: 3.0
    234. gerg g.
    I've worked in many of san diegos higher end hotels over the years and The US Grant is hands down the coolest of em all.
    In fact, it's one of the coolest buildings in all of SD.

    The architechture and decor are still pretty much the same as I have seen in historic photos which happen to be all over the walls thru-out the property.

    As an av tech, I have ventured into corridors and rooms that the average Joe does not have access to and let me say, if there were specters hanging around in here, they've got plenty of hiding places to spook from.

    Now, I've not stayed a night here yet but, it's on my list of things to do before I become a paranormal pest

    29/01/11 | Link | Rating: 5.0
    235. Alexandra S.
    There is so much good to say about this place.  First of all, the entire staff welcomes you from the start.  The place is full of character and elegance.  From the lobby to the old, narrow elevators, to the rooms, I loved every moment of walking through this place.  It is clean and warm and convenient to the convention center (and of course the Gaslamp district).  The Grant Grill is especially wonderful for breakfast, too!  Treat yourself to a stay in this hotel!!

    A review I read before my stay mentioned the undesirable amount of homeless in the immediate area.  My friend who lives in SD and works around the block mentioned that there is a place around the hotel that helps the homeless, so they tend to stick around.  The area is not any more dangerous or dirtier than any other downtown urban area.

    08/02/12 | Link | Rating: 5.0
    236. Donald G.
    I noticed the National Historic Register placard on the Broadway facade and just had to explore the lobby.  Especially with the purple accent lighting on the exterior of the Broadway facade. Stunning, indeed!

    The uber-friendly registration desk personnel regaled me with a brief history of the hotel.  One Hundred and two years ago, the hotel was built as the Horton.  Several years ago, the area had fallen on hard times and developers wanted to raze the Horton to build Horton Plaza.

    The present owner reportedly stepped in, rescued the hotel from the wrecking crew, and renamed the hotel the U.S. Grant.

    Walk around the lobby, enjoy the crystal chandeliers and the luxurious feel of the space.  Love, love, love.

    24/08/12 | Link | Rating: 5.0
    237. Harrison N.
    Beautiful hotel.  Convenient to many locations; waking distance to shops, dinning, bars, and nearby Gaslamp.  Staffs are extremely friendly.

    I was debating whether to give this hotel a 4-star or 5-star rating, but decided to give it a 5-star as my gripe is primarily due to environmental situations; primarily constant noise.  Noise! Noise! Noise!

    My wife and I were here for three nights.  The first night we stayed on the third floor.  We would hear outside noise from passerby cars.  Since we were going to stay here for two more nights, we asked for a more quiet room the next day.  We were moved to the 11th floor (highest floor possible).  When we walked in to the room, we noticed a big difference in sound.  Although street noise were faint, you can still hear occasional trucks and horns.  Sounds great right?  Well, the nightmare started the next morning at 6am when a kid in the next room started crying; then follow by the running around and screaming.  Then the parents started screaming.  They were loud spoken people.  This would go on for the next two hours until they leave for breakfast.  We had to turn on our TV to drown out their noise!  Our rooms were also separated by an in-between room doors, which could be the main problem.  I can stand for the occasional noise, but for two hours!  Really?!  Guess what?  I am spending these two hours watching SPG TV while typing this review!  I would recommend before checking in to the room, you should find out if there are small children in the next room.

    Other gripes would be $35 parking per day.  I think this is an outrages amount for guests.  Internet is not free in room, but free in some public areas, such as the lobby.

    So again, hotel is beautiful and convenient to many locations.  Noise is the major problem.

    17/02/13 | Link | Rating: 5.0
    238. Kristin L.
    Stunning historic hotel. Beautiful rooms. Amazingly comfortable beds. Only downside is the gas lamp proximity....which can get a bit noisy on weekend nights.

    27/04/13 | Link | Rating: 4.0
    239. Alice K.
    I'm a huge St. Regis fan, so this place was my comparison which didn't dissapoint me. After having my husband running the SD marathon, this was going to be a nice way to end a 26 mile race. But the last thing he wanted to do was to walk to the last room down at the end of the hall, which was pretty funny, but , we had an amazing room!!!!! So, it was well worth it.
    Being right across from Horton Plaza shopping mall, I easily walked across the street to do some shopping, while the hubby took a nap. San Diego was a short, quick trip that I look forward to again soon.

    09/06/12 | Link | Rating: 5.0
    240. Adam B.
    Sometimes you just fall in love right away. This is old world class right on the edge of the Gaslamp with very proper service and elegance dripping from every crystal on every chandelier. Yet somehow it's not stuffy. It's amazing how some places can pull that off. I only spent one night here, but managed to explore most of the hotel.

    For whatever reason, I was upgraded from a Deluxe room to a Signature Suite (they did seem to pay particular attention to Starwoods Preferred status) and now I'm ruined for all time. If I stay here again, I would pay to have the suite again. The decor is beautiful with the large swirl murals behind the bed, the plush furniture and the detail in the woodwork. The sig suites are basically a large room split in half between sleeping and living areas separated by a half-wall with arches over them. There's a dining table with its own mini-chandelier plus a conversation grouping of a desk, sofa, and armless easy chair.

    The bathroom is the crowning glory--a wonderful open space with long counter and two enormous porcelain bowl sinks. And then the shower--I would have been happy to pull a cot in there and have that be my room. It's about 36 square feet with an L-shaped bench and about six shower heads that will spritz you from several angles and levels.

    The Grant Grill has a very classic hotel bar feel, which is one of my favorite things. They also have a great happy hour daily from 4-8 when the small bites menu is half price and there are wine and beer specials. Fantastic.

    Service throughout was smooth and quite solicitous. Everyone was a pleasure to interact with. The only awkward thing about the place is that the valet entrance is on the back side of the lobby, meaning you enter all the way across from the hotel registration area. However, logistics kind of dictate this given that you wouldn't want to try to handle hotel traffic out front on busy Broadway.

    The trolley stops immediately behind the hotel on C street, so public transport is easy. It's a pleasant 10-minute stroll down to the Broadway Pier. The Westgate Hotel is directly next door, and despite the fact that it kind of looks like the apartment building on "The Jeffersons", it's been redone with ornate elegance inside. Tried the bar in there as well, which is smaller and a little stuffy-feeling for my taste. The Grant Grill was far superior.

    18/03/11 | Link | Rating: 5.0
    241. Vivian L.
    I'm a professional photographer and I recently shot a wedding at the US Grant.  Having shot numerous weddings at hotels all over Southern California, I'd come to expect little help from the hotel staff in making the day go smoother or less stressful, and on occasion, even resistance.  I was floored by how the staff at the US Grant went above and beyond for us and the couple.

    It was a destination wedding for the couple, so almost all of their guests were staying at the same hotel.  The bride didn't want to be seen before the ceremony, and the hotel helped us set up a partition in one of the most picturesque hallways so that we could shoot the couple without fearing her guests would see her.

    A number of times, the hotel helped us with moving furniture around to get the ideal shot.  They were always professional, courteous, and on top of it!!!  This is one of the rare gems in Southern California where exceptional hospitality matches the luxury of the decor.

    28/09/12 | Link | Rating: 5.0
    242. Lindsey W.
    Had an amazing stay at the US Grant. Stayed for one night to celebrate our anniversary. They upgraded our room to the anniversary suite on the upper floors. The customer service was the best I have seen. We requested a mini refrigerator and it was delivered within minutes. They even called after we received it just to make sure we got it! The hotel even sent us up a cute anniversary card along with mini chocolate truffles. The valet service was prompt, and the inside of the hotel was not only historic, it was beautiful! Prime location for downtown San Diego and the gaslamp area. Will stay here again!!

    18/03/13 | Link | Rating: 5.0
    243. Joel V.
    I stayed at The US Grant on my recent vacation to San Diego. We were very surprised to lock down $151 a night by prepaying our rooms four months in advance. We looked a week before our stay and rooms were $297!

    The hotel was old, and was going with a sophisticated and stuffy feel ("Stuffy" like by not allowing women into their grill until a certain time) . The staff was uber-accommodating, they probably would have wiped my ass (had I asked). They gave great directions, recommendations and cold bottles of water as we came and went.

    The rooms were a touch small, again it was an old hotel. But they were classic feeling but also had updated amenities that worked together and didn't clash.

    I liked that we were only 5 minutes from the zoo, 5 minutes from the airport, across the street from Horton Plaza, 8 blocks from Petco Park, and in the heart of the Gaslamp.

    Only gripe: no pool. 4.5 stars.

    24/07/11 | Link | Rating: 5.0
    244. Kathy C.
    I stayed here a year ago for a mini getaway (my review is long overdue).

    I ended up choosing this hotel after comparing hotel reviews and prices for the Gaslamp area. Although the US Grant is an expensive hotel, I found a great deal on Expedia.com . I was also able to find some Expedia coupon codes which helped a lot!

    The hotel was gorgeous! Somehow, I ended up getting the Deluxe Room at the end of the hallway so it was larger than the room was supposed to be, but at the same price as a Deluxe! Try asking for a room at the end of the hallway. The room had a great view of the city. And the beds are super comfortable.

    Although the location of the hotel was convenient to walk to all of the restaurants and bars in Gaslamp, I didn't realize how scary Gaslamp is in the daytime. There are a lot of homeless people walking around/camped out.

    They charge $32 a night to park your car here. But there are cheaper lots nearby if you drive around the blocks. Also, if you time it just right, you can park on the street for free in front of the meters at designated times.

    Oh, and there's free wifi in the lobby.

    28/10/10 | Link | Rating: 4.0
    245. Birgit H.
    We stayed here the last night - and it was ok.

    Yes, the lobby looks great. I love their chandeliers! The rooms are nice, too. The bed was confi and their pillows were good (finally I hit a hotel with real feather pillows - BIG PLUS)!

    However, there's no insulation to the roads and the traffic noise was really loud. The blinds in front of the windows are almost a little "fancy" but not really - and they certainly don't darken the room. So all together: my night wasn't really as long and relaxing as I wanted it to be.

    And: the rooms have dated carpet which I always think is pretty gross.

    All in all, it's a nice hotel and looks impressive. However having been in so many hotels, you stop looking at the 1st impression and are more interested in the "intrinsic values".

    06/06/12 | Link | Rating: 3.0
    246. Nadia V.
    Maybe i booked this place for the wrong reasons.

    I love hotels. I am a hotel brat.

    I am very picky though. I expect the best.

    The room couldve been a bit cleaner... The chairs were dirty and needed cleaning. The hallways were filled with room service trays... which were sitting there for hours.

    They did however.... provide a birthday amenity... which was nice.

    Service was great. But... the room couldve been cleaner.

    06/10/12 | Link | Rating: 4.0
    247. kim t.
    great location, room was good, but not great.    The hotel has a very historic and luxurious feeling to it.  
    PRO: the location, walking distance to gaslamp and 5 min drive to seaport is ideal.  great staff.  we had a great deal, almost %50 off!

    CON: $35 valet,  room is on the smaller side

    overall 4 stars, would recommend, especially if coming on busy weekend and you don't feel like finding parking and want to just walk from gaslamp

    31/10/12 | Link | Rating: 4.0
    248. Jennifer R.
    Hands-down one of my favorite hotels.  I stay here when in town on business, and the service, hotel amenities and service are spectacular.  The service is also amazing.

    My room has always been spectacular, and the food is fresh, delicious and worth a trip down to the in-house restaurant or a call to in-service dining. Just know the "in-room service fees" are very high.  A $35 meal ended up costing me $60 with all the fees/taxes & tips.

    There fees for in-house breakfast are much less, and I personally enjoying having breakfast in my room.  Their french press coffee and fresh squeezed OJ is wonderful.

    Favorite dishes:
    Black mussels with spicy chorizo and parmesan cheese
    Caesar Salad with jumbo grilled shrimp
    Crab cake sliders
    and the truffled fries at the Grill are really amazing

    Last but not least, I am not usually a fan of "turn-down service", but the US Grant has it done right. They lay out your robe on your bed after they turn it down, fluff the pillows and place two high-end chocolates on the pillow. They set out a pair of US Grant slippers by your bedside and set the music and lighting down low.  It's really quite something, and I always look forward to coming back to my room at night for my turn-down service.

    30/05/11 | Link | Rating: 5.0
    249. Kayla C.
    We just had our wedding and reception at the US Grant.  It was a dream come true!  Everything came off without a hitch and the staff was super accomodating to us!  The food was amazing, as well.  
    I recommend this venue for any type of event!!!

    11/04/11 | Link | Rating: 5.0
    250. Flor D.
    And oh so chic, magnifique!

    Wonderfully situated in downtown, the US Grant gives even the most simplest of travelers a feeling of luxury and comfort.  Great service, great accomodations, what else could this Norcal girl ask for?  

    Well, I guess I would have loved a strawberry champagne bubble bath with my very in-room butler, but I settled for breakfast in bed.  The lemon belgian waffle with sweet mascarpone cream and berry compote sure did the trick.  I shall be back with my entourage.

    12/11/08 | Link | Rating: 5.0
    251. Claire B.
    You walk in the lobby and first thing that comes to mind is "Ooooooooooo fancy schmancy, luuuvs it!!!!" They had a multi-million revamp to the entire hotel couple years ago, kudos to that!

    So fancy that when all the tourists walk in with casual attire and flip flops, an immediate "are we dressed appropriately?" of course everyone is dressed casually, it's the hotel that is über fantastico!!! From marble walkways, to classic modern furniture, to their spectacular million dollar crystal chandeliers! You're wowed!

    So don't freak out at their old vintage elevators (kinda scary) they won't breakdown, but they are tight. To your guest room you walk through narrow hallways to your ultra fabulous guest room or in this recommendation reserve a LEGACY SUITE OR LANDMARK SUITE, makes a humongous difference than a regular guest room.

    The rooms are well decorated with a modern classic uptown chic look. Everything is white or dark wood. Amazing!!!!!

    Don't worry about getting a room with a view because either you have views of NBC building, an old building, an old ratted billboard, the humongous oversized Ross store, or the Horton Plaza. So really, pick a room you can either afford or feel comfortable in.

    This hotel is still in downtown its across the street from the Horton Plaza, but a 4 blocks from Gaslamp, 6 blocks from train station and 8 to the Marina.

    In all, this place is fancy!

    13/03/12 | Link | Rating: 5.0
    252. Kim L.
    This hotel is awesome!!  

    I was a bit apprehensive to stay here because I don't always see the "charm" of a historic landmark hotel.  I'm from SF so terms like "charm, character, landmark" often become euphemisms for "old & somewhat crappy." The US Grant is definitely an older hotel but crappy, it  is not.  You can tell that they've put a lot of attention and detail in modernizing the place but not so much that you lose the "charm."  (Real charm, not SF or NY charm when identifying small, old rooms ;)

    In addition, the staff is absolutely amazing!  They were extremely warm and accommodating even though my hubby and I rolled up in sweats & back packs.  (We were there to run the half marathon, not to enter a beauty pageant! :)  They helped us print out our boarding passes upon check out and made sure that our stay was pleasant.  

    OH.. they also have awesome room service.  Try the mock turtle soup if you ever get a chance.  Sounds weird but it's just a yummy stewed beef, veggie type soup finished with sweet sherry---yummm... It's their signature dish from 1952!!

    13/03/12 | Link | Rating: 5.0
    253. Ryan H.
    Their room was well-attended and the service was good. Parking is a bear downtown and the US Grant doesn't shy away from charging 'downtown parking prices.' Beautiful lobby. If you're staying downtown, this could be a good bet.

    03/09/13 | Link | Rating: 3.0
    254. Diana C.
    I stayed here a couple of months ago on a weekend getaway with my boyfriend. It was my first time in San Diego and given the Yelp Reviews and pictures I've seen of this hotel, I was really excited to stay here. However, I can only give a so-so review. The lobby is beautiful with its fancy chandeliers, and elegant décor. The service is also fantastic. Everyone was nice and we got a lot of tips on what to do and see.

    Then there are the rooms. They are well decorated, with comfy beds and pillows just like in all the Yelp pictures. However, our view was of the other side of the same hotel, looking into other rooms a few feet away. The first visual was of another guest in a bathrobe and slippers. Needless to say, I shut the curtains quickly before the view got any more interesting. View aside, the other big problem was the bathroom. It had that distinct smell of puke, like someone was barfing all night and we got there the next morning. It was very unpleasant and we asked the hotel to try to fix it. They sent a maintenance person with a plunger in one hand and a bottle of febreeze in the other. It smelled nicer for about 5 minutes until the smell came back. I'm sure it was an isolated incident and not all the rooms smell like this, but it definitely put a damper on our experience.

    On a more positive note, the Grant Grill is beautiful, loungey and has delicious food. Eating there definitely lifted our spirits. If you stay at this hotel, I would definitely recommend it.

    18/06/12 | Link | Rating: 3.0
    255. Bo L.
    Impeccable comfortable rooms.
    Great bathroom.
    QUIET rooms, very effectively noise insulated.
    Kind of "odd" decorations in the room, but I slept like a baby.

    Strangely, the experience was great, high-class, nothing much to say really, the place "just works".

    Highly RECOMMENDED The hotel is a great choice for staying in San Diego.

    Only blemish - the Valet service left a good deal to be desired in terms of professionalism. almost enough to take off a star from the experience.
    Oh and those other pet-peeve's of mine - "resort fees" "Paid WiFi" "$6 bottles of water in the room"  but everybody do that, so I guess it is OK.. still annoying.  :-)

    30/07/11 | Link | Rating: 5.0
    256. Jerry P.
    Good : From the first moment when you walk in,you understand that this is a luxury hotel. The lobby is luxurious and understated, and our room was well appointed with updated fixtures.  The room service was also top notch. Your room is cleaned in the AM,and your bed is turned down in the afternoon.  
               The service at the US Grant is beyond what you might expect.  I asked the waitress at the Grill to box my club sandwich,and she also included more chips and  napkins.
    Not so good:  The US Grant is a great hotel, but it is located in the heart of San Diego's skid row.  When you walk outside the hotel, you are panhandled by the street people.  
     Also, the shopping center south of the hotel is showing its age, and many of the stores need renovation.  If you want to shop, plan on driving to the shopping malls in the suburbs surrounding San Diego (bring your Garmin)

    22/05/12 | Link | Rating: 4.0
    257. Herb T.
    Nice historical property with character in San Diego.  There are newer more generic chain hotels at the marina which are nice. This has hung on to its past glory but in a tasteful way!  Great room with classy decor.  Valet and doormen busted their hump to get me cabs etc.  the restaurant was slow for breakfast but the food was spectacular and worth the wait.

    29/09/13 | Link | Rating: 5.0
    258. Allyson M.
    We loved staying here last year, so we decided to stay here again this year. Sadly, I am downgrading my rating by one star for this trip.

    Since the room type we got last year wasn't available, I opted for the Legacy Suite. It was OK. It kind of felt like a studio apartment. I LOATHE the bathroom. It was about 1/3 the size of the bathroom in the deluxe room. It also didn't have that "bowl" style sink that my kitty loved so much.

    The couch in the room was kinda nice, though. The high sides make it the perfect place to scrunch up in. Water was complimentary, which was nice.

    So... our stay was great and it was time to check out. Since having our furry baby with us doubled our stuff, my bf called to have a cart come up. He made the call at 11 and was told someone would be right up. Fifteen minutes passed, and we decided "Eff it!" Packed our ess up and crammed our sh** into the tiny elevator.

    Then, when we were getting my bf's car, the valet guy was kinda annoying. He was asking what the origin of my last name is. My bf told him it's Filipino, and the guy (who's white) was saying he has a Filipino last name too. I was a little confused, but one thing I was sure of was that I was annoyed.

    Still, I'm a fan of the US Grant. It's a classy place with the most comfy bed and great service... mostly.

    06/07/11 | Link | Rating: 4.0
    259. Sam C.
    US Grant is located in gaslamp, walking distance everywhere. planned to stay here so we can go bar hoping and stumble back to our rooms without a 50.00 cab ride.  the lobby looks welcoming, many sofas and chairs to relax in the middle of the hotel.

    The rooms are pretty standard in size. The beds are comfortable. Very quite hotel. on a saturday night and i think i was pretty much the loudest one in our hall, probably bothered a few of my neighbors walking home at 2am.  

    I'd love to come back every time i visit SD if it wasnt so expensive. considering its a luxury collection, i cant really expect it to be much cheaper though.

    01/08/11 | Link | Rating: 5.0
    260. Olga C.
    Had a very pleasant stay at the US Grant for two nights. First of all, I'd like to thank Ewa Skoog, the concierge, for helping my boyfriend to orchestrate a perfect evening at Mister A's, during which he asked me to marry him!! He called the hotel inquiring about the restaurant and Ewa took it upon herself to notify the restaurant and arrange the best table in the house for us. It was a truly unforgettable night and speaks to the quality of service at the US Grant.

    Onto hotel itself... Beautiful historic building, our room seemed to be recently renovated, very clean but a bit small, even though we had a Deluxe room. Although that's perfectly normal for historic hotels as they must work with building design. Complimentary water in our room was a pleasant surprise, you just don't get that at many hotels anymore...

    So why 4 stars and not 5? While the hotel location is very convenient, right next to the Gas Lamp district, that comes with a lot of noise... party goers, traffic noise and on the weekend we stayed there, Occupy San Diego demonstrations. I realize that the hotel tries to keep the historic charm going, but you can hardly sleep on party nights and sound proofing their windows should be a priority. So bring earplugs and ask for a higher floor and enjoy your stay!

    But seriously, THANK YOU US Grant for making our stay truly magical!!!!

    20/10/11 | Link | Rating: 4.0
    261. Troy A.
    Very historic hotel next to the gaslamp district.

    Great place to relax or even visit for work

    18/10/13 | Link | Rating: 5.0
    262. Alice R.
    We stayed here for a little weekend getaway from the suburbs of San Diego (we're locals) and had such a pleasant stay! The US Grant is a bit of a landmark in San Diego and it's no wonder why. It's prime and central as far as it's location which is so convenient considering the 1 mile radius around the hotel encompasses most of what you'd want to see and visit in Gaslamp. The hallways of the hotel are a bit dingy but the rooms are splendid! The decoration is very modern with a splash of traditional. The room was impeccably clean and well kept. What's even better than the room ambiance and decorations is the chic and cozy lobby! We stayed during the holidays so they were lit up with Christmas lights and whimsical ornaments and trees.

    The only reason I had to dock a star is because the service isn't what I was expecting. Everyone was nice and courteous but certainly not as attentive as you'd expect 5 star hotel employees to be. The operator of the hotel had me on hold for over 10 minutes as we were arriving to the hotel and all I needed to inquire about was the parking situation. I called in and asked for ice and they brought a whole fridge up to our room? And then we asked for turn over service only to come back to our room after a night out to find the room in the same exact condition we left it. All that aside, it's still a great hotel but my stay raised some eyebrows as far as their attention to detail and service.

    I won't lie though, I was sad to leave but we're most definitely coming back!

    07/12/12 | Link | Rating: 4.0
    263. Jim S.
    I'm thinking 4.49, so I'll round down to 4. The hotel is beautiful, as are the rooms. All the staff was super friendly, from the check in desk to the valets to the housekeepers. True to Starwood form, the bed was super comfy.

    Some minor points that detracted the 0.51 stars:

    1. Valet parking is ridiculously expensive at $35 per night (yes, I know, it's a fancy hotel downtown in a major city. Still, too much.)

    2. Internet is super expensive too, at $12 per day.

    3. The shower wasn't anything special.

    4. The room was maybe a smidge on the small side.

    Rack rates seem quite expensive. We got a prepaid rate of around $170 per night, which is a great deal for a hotel this nice. I don't know if I'd go over $200 though.

    28/02/13 | Link | Rating: 4.0
    264. Daisy K.
    3.5 really, but bumping it to a solid 4 because a 3 is kind of sad.

    This hotel could not have been built in a better location. Located right across from Horton Plaza and 10-15 minutes within walking distance of other great eateries in the Gaslamp, you can plan a whole weekend ahead of you without needing your car.

    The entrance is grand and the staff is very helpful and accomodating. After spending nearly 2 hours in a car driving to San Diego, I was parched but luckily they had some chocolate nojito's available to us (not a mojito because it wasn't alcoholic!). Nice, cold and refreshing while I waited to check in.

    We checked in quickly and went to our rooms. In a way, the hotel felt a bit like a maze going in, but I really did love the feel of the whole place. Nice carpet and hardwood floors in areas that were not carpeted.

    Upon walking in, I was greeted by a small foyer area where there are two bottles of complimentary water. From there, I was greeted by the gorgeous bed, wingback chair and mirror in my superior room. Music was playing already and I just jumped into bed and felt so relaxed!

    The bathroom is updated and is very nice! Unfortunately my room didn't have a tub, which would have been fabulous.

    Unlike other guests, I felt like my room was NOT quiet. I could hear all the street noise, especially at night. I was located right next to a Yardhouse and several other apartment buildings. My 3 nights here consisted of loud bar singing and a bit of yelling. I really think they need to upgrade the windows here so that I don't need to toss and turn when some drunkards on the street are yelling into the night.

    Plus Valet is expensive as hell. $32 a night! Ouchhhhh! I've seen high prices for valet, but dang. This is the new bar.

    Overall, good experience but could have been better. Definitely not 5 stars worthy.

    08/08/11 | Link | Rating: 4.0
    265. V E.
    We got a great deal and stayed here for a couple of nights over the Thanksgiving Holiday. The hotel is beautiful and lavishly decorated, and it is truly luxurious. Our room was clean and comfortable. We requested a small refrigerator, which was delivered quickly. The service is excellent--the staff is well-trained. The restaurant was also classy, with live entertainment in the evenings.

    Our room was # 635, and we had a decent view. If you want a view, get a room on the higher floors and near the outside "wings" of the building.

    Yes, valet parking is $35/day with in-N-out privileges. Just suck it up and pay for it. You already paid $XXX for the room, so what's another $35? There are a few $10 lots close by but I wouldn't want to lug my luggage around the city streets and risk getting jacked.

    25/11/12 | Link | Rating: 5.0
    266. Charity H.
    This hotel is absolutely stunning. I booked four different rooms in three different hotels before finally settling on keeping the reservation I made with the US Grant for October 6, 2012. Based on the high level of satisfaction expressed by yelpers, google reviewers, and Trip Advisor, I felt that this hotel would provide the best possible experience for the very first out-of-town trip my boyfriend and I were taking to celebrate his birthday.

    I had booked the a Superior King room at a really good rate and explained that we were celebrating a birthday. I had previously indicated that we would be in town celebrating a birthday and that I would be interested in a room upgrade if it was available. Lo and behold, they were booked to full capacity that evening and were able to upgrade the room from the standard Superior King to a Landmark Suite. I think this was one of the larger ones because I'm pretty sure it was bigger than my whole apartment. Because I'm a Starwood Preferred Member, breakfast was included in the reservation. The gentleman who checked us in handed me a letter printed on their lovely stationary, with my name printed on it, stating that we could enjoy breakfast in the Grand Grill for up to $25 per person.

    As described by others, the room was beautiful, ordered, crisp, clean and met the high expectations I had after reading so many of the reviews. The bathroom was beautiful, impeccable, and I was so charmed by the historic touches and the classiness of the room. The living room loveseat had this weird sort of look to it because it had arms super high up, but once we sat in it, it was really comfortable. A little secluded alcove. Truly a room designed with some character to be shown in it. We loved the intricate work on the walls, the art, the modern-but-classic feel the whole place had. The dimensions of the room were interesting as the bedroom dominated the space while the living room area seemed quite small in comparison, but nevertheless, we enjoyed it.

    The service was impeccable. The staff truly goes above and beyond to ensure that all guests have a great stay. We talked to the concierge (Brooks) who directed us to a fabulous place for dinner and even gave us a free drink coupon to use while there and had the menu on hand for us to peruse before we went. They gave us maps of the Gaslamp District, and water bottles are complimentary in each room.

    The only possible snafu happened the next morning prior to check-out. I got my bill and the room rate was significantly higher than I had booked the room for and I was concerned that perhaps I was charged the normal room rate due to the upgrade. I called the front desk and spoke with Steven, and I explained that I have a confirmation email that shows my room rate to be nearly $100 less than what they were charging me. They asked if I would come down and show them the confirmation and I did. Without giving me any problems, hassle, or attitude, Steven very graciously and expediently restored my room rate to it's original booked-cost.

    There was a bit of confusion about the complimentary breakfast, as the letter did not explicitly state what we could get -- but this was our own misinterpretation, which Steven provided clarification about. We were able to order breakfast and up to $50 (for two people) would be covered. I had initially assumed the selections would be a lighter/continental-style affair, the usual kind of stuff, but I was dead wrong! We got to go into the Grant Grill (up til 11 AM), sit down, and order food right off their regular menu -- and it was AMAZING. We couldn't even finish it, the portions were so large and hearty.

    When we finally did check out and leave, the valet offerred us water bottles for the road, and even when the valet took my car to the further part of the alley and another man pointed out that we were standing on the other side, the driver turned the car around and pulled up to where we were. This place had 5-star service all the way, and we would highly recommend this place and look forward to returning at some point in the future!

    07/10/12 | Link | Rating: 5.0
    267. Veronica M.
    My husband and I had a seminar at the US Grant.. It was a wonderful experience. Love the staff they are super friendly and helpful. We also had a few drinks at their lounge, the crown was a little too old for us, so we decided to hit downtown. The location is very convenient, we hit up the tipsy crow and we were wasted! lol well thankfully  it was very easy to find our way back!
    I will most definitely stay here again =)

    31/01/13 | Link | Rating: 5.0
    268. SCOTT G.
    Terrible value for the money.  I have no issue spending money if the value is there, but the only positive thing about the US Grant was the bed, which we could have had at any Westin for 150 / night with in room coffee and other amenities; not the $290.00 or so we paid. Window rattled in the wind, carpet was worn, no tub, homeless couple huddled in an alcove next to the front entrance.   We were on 7th floor but still could hear street noise and party goers most of the night because the windows are not double pane and probably original 1910.   Dinner at the Grand Grill was expensive and terrible. Hostess was rude, steak was beyond mundane, server was nice but robotic;  Stayed here to be close to shopping at Horton Plaza and that was a mistake too.   What happened to he quality of that place...?  Sorry for ranting, but this whole experience was not even close to what we expected for the price.

    28/02/14 | Link | Rating: 2.0
    269. Domestipithecus U.
    This place looks fancy, but really isn't. The windows rattled every time the wind blew because they are old, single pane and actually slide open about 6 inches. Old wood and rattlerattlerattle. I folded up a piece of paper and stuck it in the 3/8th inch gap to keep that from happening. We had to call the front desk for the following reasons:
    1. BOTH lightbulbs in the only two lamps in the room were out.
    2. The plate on the door had lost a screw and it was coming off, making it hard to open and close the door.
    3. The cable went out. We called and said we figured it went out for everyone but if someone could let us know, that would be great. An hour later, no call back. We call again and they told us they would look into it, again. No info back, cable came back on about an hour later.
    4. We came into the room to a message light on the phone (this was well past midnight). There doesn't seem to be a voicemail, so we call the front desk. They confirm no voicemail and tell us we can clear it by pressing #9*9. That didn't work. We call back they tell us to try *9#9. Now, we wouldn't have minded the light except it was VERY BRIGHT and the flashing was making it difficult to go to sleep, so we unplugged the phone. The next morning it was back and we were actually able to get  a voicemail that had been left the day before letting us know that they had fixed the door.

    Also, there were faint wafts of sewage on and off during the entire stay.

    The staff was very friendly, housekeeping, the maintenance workers, and anyone we personally ran into, but that does not make up for a falling apart hotel. I would not stay here again unless I had to (we were there for San Diego Comic Con and during that time you take what you can get) and would not recommend it to anyone.

    There were a couple good things: free bottled water every day. Also, they say you have to pay a fee for daily wi-fi, but the lobby wi-fi is free, you can pretty much connect to the lobby wi-fi in your room so don't bother paying for it. You're already paying $38/day in parking.

    29/07/13 | Link | Rating: 1.0
    270. Audrey C.
    Came here last night for their 103 anniversary tour and tasting. What a great event. It's my first time inside the hotel and it's beautiful.  With the amount of money they spent on renovations, totally worth it.  Would love to stay here one day and/or hold my wedding here.

    16/10/13 | Link | Rating: 4.0
    271. Michele P.
    Wow.  This was by far the BEST hotel experience I've ever had.  This is a Starwood Luxury Collection hotel.  It's makes their Westin brand look like motel 6!  Service was amazing, bed is as good or better than the Heavenly Bed.  I was impressed every second of my stay!

    11/04/13 | Link | Rating: 5.0
    272. Maria B.
    Beautiful historic hotel with AC in the rooms (a plus for a historic hotel).  This was our first stay and the standard King room was beautiful, with a super comfortable bed.  The Gaslamp location is within walking distance to all the restaurants and shops.  Valet was $38 a night for the weekend, but we didn't even need the car once we got there (walked everywhere).  The staff was friendly and helpful.  A beautiful hotel in a great location.  (FYI - TravelZoo sometimes has Fall deals on it, so you can get a room for $159 or 20% off sometimes).

    02/09/13 | Link | Rating: 4.0
    273. Nicole H.
    Had a wedding to attend in SD and stayed here for a night. Although the room was a little small, I loved the decor and ambiance of the room. Beds were super comfy. I really liked the design and layout of the bathroom. The hallways were a little freaky though. I was told that this place was featured on one of those ghost shows, but that didn't faze me, it kinda made it more exciting and interesting.

    The location was great! Walking distance to shops, restaurants and the nightlife. Ended up bar hopping after the wedding, so it was nice to come back to a hotel that was close by to everything.

    I definitely would consider staying here again when coming out to San Diego.

    30/04/13 | Link | Rating: 5.0
    274. Carrie B.
    All Starwood hotels are not created equal. While this hotel has a dynamic history and the overhauls it has seen are fantastic, it struggles to be what newer 4 or 5 star hotels are.

    According to the plaques on the wall about the hotel's history, the building is owned by the same Indian tribe that owns the Viejas casino and managed by Starwood??

    The downtown location is within throwing distance of Horton Plaza, Cafe' Sevilla and the Gaslamp District. The hotel is U-shaped, so many rooms look into a central "courtyard" that looks directly into other rooms. Even the bathroom had a gigantic window that I only once forgot to draw the blinds on! The rooms on the exterior look out onto the streets and tenements that have yet to be updated despite the multimillion dollar properties they are alongside of. Come 6:00pm or so huge blue lights on the outside illuminate the facade and bathe the rooms in neon.

    The rooms are fairly small and the beds are not what someone familiar with Starwood would expect. We had to request a coffee machine be brought to the room. But,  I was a little excited to find q-tips, facial cleansing pads and HUGE towels on the vanity. Room service was good and we enjoyed the mock turtle soup,mussels & desserts.

    This hotel is an art dynamo. Very visually appealing, but as far as families go, you could be a lot more comfortable elsewhere.  While beautiful, it lacks the utilitarian comforts that someone who is a frequent traveler would expect. Stay somewhere else and just visit the Grant Grill in the lobby instead.

    27/11/10 | Link | Rating: 3.0
    275. A L.
    I stayed at this hotel for nearly a week and it was great.  It's a beautiful hotel and though fancy, the staff was not pretentious at all.  They offer complimentary coffee and tea in the morning which is great for those who are staying at the hotel during business trips.  The beds are so comfortable and the shower is amazing.  I also loved the soft slippers they provided.

    The downside about this place was parking.  It was almost $50 for parking.  I opted for street parking since I was gone most of the day.  The location of this place is great too because you are in the gaslamp district and can walk to different restaurants and bars.

    13/12/13 | Link | Rating: 4.0
    276. Corey Tess T.
    One of my friends was staying at The U.S. Grant, so I popped over to join him for lunch at the GG Lounge, The hotel is rather pricey, but it is gorgeous! Huge chandeliers in the lobby and a plethora of lush seating make it a charming space to spend time in if you happen to have to wait for someone who is perpetually late, like my friend DJ, who kept me waiting while he shopped at the Louis Vuitton store across the street! After lunch, I took a peek at the guest rooms and learned that they all feature original artwork, large bathrooms and duvets - not that I saw them all, but I asked. Duvets are a must must must anywhere I sleep, by the way... and they should be for you too.. you dont even want to know how often they clean those "comforters" ewwww

    Anyway, the rooms were luxurious and well appointed.. well worth the high price tag. You can see more here: coreytess.com/san-diego-…

    29/01/10 | Link | Rating: 4.0
    277. Christopher W.
    i've decided "luxury collection" hotels consistently fill a certain niche: while they're certainly a step above the typical westin or hyatt.... they still aren't quite what you'd expect at a peninsula or four seasons.  but i like them.  

    the lobby decoration/concept is frankly boring. bland. uninspired.  and there is one full service restaurant.... passing through a few times i wondered if i'd get away with sitting at a lobby table (rather than in the restaurant) and ordering a meal: probably, but it'd slow things down quite a bit i bet.  

    what i found interesting was that the elevators, while prompt and immaculate, required me to use my room card in a slot in order to go to my floor. and i can easily see why: they did it to keep people from having room ragers at the place. which is fine by me.  

    the rooms are what make this hotel worth it: EXCELLENT. from the beds/linens to the entryways to the bathrooms it was gorgeously done with sumptuous fabrics and materials, a scale in the bathroom with elegant counters.  the rooms at this one are in the 5 star hotel class.  the front desk staff are almost. but not quite.  valet parking was a breeze they offer you complimentary water on your way out.  they made me wait a little a few times but not too long.  

    it's great, and if you hotwire it at the right time (like i did) it's as cheap as $120 a night which was absolutely friggin ridiculous compared to hotels in sf that i'm used to.  no regrets.

    22/09/13 | Link | Rating: 4.0
    278. Sun K.
    Horton Plaza which is across the street from US Grant is currently under demolition. We stayed from Sunday to Thursday. The city was performing demolition at all times of the day and night. I was up at 2am one night because the jack hammer was going off all night. This was in April 2013. I do not know when demolition ends. I personally would stay away until demolition was finished. Same goes for Westin Gaslamp Quarter which is right next door to Horton Plaza. Westin Emerald which is a few blocks away is safe from the demolition noise.

    13/04/13 | Link | Rating: 1.0
    279. Kim P.
    i was impressed but not blown away. the building is appealing because it is so old. lots of history here. very well appointed rooms with high ceilings. all good but for the price youll do just as well in the Westin

    i would love to come back and try the bar/lounge. it looked like the most modern part of the whole place. the perfect mix between contemporary mod and oldy worldy class.

    01/04/13 | Link | Rating: 4.0
    280. Chris T.
    Great hotel, it was a perfect mix of old world meets 2013. The staff was very friendly and knew the city well. The dinner in the hotel restaurant was delicious.

    27/12/13 | Link | Rating: 4.0
    281. Michael R.
    Very nice hotel with a couple of caveats. $35 for overnight parking for your guests is absolutely ridiculous! $10 or $15 I can understand but come on. Also, charging your guests $12 a day for internet is not called for either. Nice amenities, nice beds but some of the "upcharges" are just too much.

    Without these upcharges they would've received at least 1 more star if not 2. But as it stands I feel like they're taking advantage of their guests with BS charges.

    16/12/11 | Link | Rating: 3.0
    282. Charlie N.
    I stayed at the US Grant on my vacation to San Diego. It was nice, but for such a nice hotel it's missing some amenities:

    The staff was genuinely kind and went out of their way to help you and point you in the direction of stuff to do. The architecture of the old hotel is simply fantastic. They've done a great job keeping the old building up. It even has the old elevator buttons and original mail drop box. The rooms are also great. There is beautiful molding on the walls and the windows are large and original. The artwork acting as the headboard was also a nice touch.

    The proximity to the Gas Lamp is great. you really don't need a car unless you want to go see the coast or don't like public transit (there is a orange and blue line station a block from the hotel).

    Wi-Fi nor wired internet is free. Expect to pay $12 a day for the privilege to use internet. To avoid this ask to stay on the West side of the building on a lower floor so you can use the Westgate hotel's free Wi-Fi.

    There are not bathtubs in the rooms, so don't plan on a relaxing bath.

    Parking is $35 a day plus tips. The valet's do go out of their way to help you with directions and general unloading/loading. You do get in and out service for free though.

    The walls are paper thing. Hope that there isn't a baby next door who cries 24/7 like my room. Also if you're staying with something else, any odors coming from the restrooms around you will filter into your room. Just saying.

    All that said, the hotel is great and I'd go again.

    11/04/13 | Link | Rating: 3.0
    283. Lydia T.
    This is my favorite downtown hotel.
    They don't have a pool, this is not the party spot.
    But it is beautiful, crown moldings, tons of history. Owned by the Sycuan, there are subtle clues of their native american heritage. The gym was once a barber shop, back in the day. The staff is friendly, not stuffy, and always make great recommendations. The Remède toiletries and the mint chocolates on your pillow are so cute (I'm a hoarder :)

    Go across the street to the LOCAL for tasty inexpensive lobster tacos. Try San Diego brews like Iron Fist.

    I love being a tourist in my own town

    29/03/13 | Link | Rating: 5.0
    284. Michelle D.
    This hotel is right smack in the middle of where everything happen in San Diego! Walking distance to all famous attractions: Gas Lamp, Horton Plaza, Trolly to Old Town San Diego. The rooms are totally elegant and modern! The customer service is excellent. Wifi is complimentary in the lobby and is excellent. If you want in your room you gotta pay though.

    The only thing is they do not have a pool. But they have an amazing gym and very close to the beach. Also the valet is $38.00 but that covers unlimited in and out privilege. Or if you want to save the money you can park at a meter on Sundays for free or find a parking garage :)

    Went with my boyfriend for the memorial day weekend.

    29/05/13 | Link | Rating: 5.0
    285. X O.
    I enjoyed my stay in this historic hotel and would absolutely stay again. It was beautiful and clean. The bathroom was modern and has a great shower and soft towels. The double beds in our room were comfortable and the sheets were high quality. Great location. Mark the concierge was incredibly helpful with restaurant reservations. Jesse at the front desk was very helpful as well.  All the staff were friendly and polite. It is pricey but I felt that it was worth it.

    05/05/14 | Link | Rating: 5.0
    286. Brit A.
    I stayed two nights this last weekend with my girlfriend. I stayed in the grand deluxe room at 289 per night. Add $150 for taxes and parking and it was $720 altogether.

    I live in San Diego and was planning a surprise stay-cation for my girlfriend. I showed up early to set up some presents in the room before she got in town. The grand deluxe is the largest non-suite in the hotel. Apparently there are only 2 of them in the hotel and they are a recent addition. I was immediately underwhelmed with the size of the room. I've stayed in many 3, 4 and 5 star hotels and this room was one of the smallest I've been in anywhere. I can't imagine what the smaller rooms looked like. On entering the room, there's a very short walkway past the bathroom door, then you immediately run right into the bed.

    I called down to see if there was anything larger available, knowing we'd be there the rest of the weekend, and was told the only thing larger would be one of the suites and they were unavailable.  Anyway, we managed to have a nice time staying there anyway... there are tons of great restaurants and good shopping downtown. We had room service twice and both times the woman had difficulty getting the cart into our room because of how small it was and the limited space between the walls and the bed.

    THE GOOD: Welcoming staff, great room service food, great location, and huge jacuzzi bath, beautiful lobby and pleasant room decor

    THE MEH: The walls and the carpets seemed pretty aged, matted, and in need of a refresh. The water in the showers occasionally went from hot to cold on it's own which became annoying. Also the hotel is beautiful but it's an antique, and so are the guests.

    THE UGLY: Tiny room. Maybe if they rearranged the room so you don't walk right into the bed it would help a little but man, it's REALLY hard to be excited about a romantic weekend in a room smaller than the one going for $30 at the super 8.

    Bottom line:
    Not what I would consider the 5 star amenities of a modern hotel. If you've stayed in 5 star rooms in newer hotels you will likely be underwhelmed. Find a deal for a suite or take a look elsewhere. I haven't seen a single review from someone who wasn't in a suite that doesn't mention the small room size.

    31/12/12 | Link | Rating: 3.0
    287. Janet L.
    Came here for a weekend getaway with the boyf a year ago. Only stayed on night, unfortunately, but it was definitely a great experience.

    Located in dtsd, it's walking distance to a lot of shops and bars and lots of touristy places.

    Booked the Legacy Suite for Saturday night into Sunday. It was about $250 including fees & taxes. So, yes it's on the expensive side but I was planning this as a surprise birfday getaway for him so I didn't mind the splurge.

    The whole check-in/out process was smooth and their customer service was excellent. Definitely no complaints on that.

    The bathroom was spacious, clean, and had beautiful decor. As for the room, I wished we had stayed their longer. I felt like one night wasn't enuff to enjoy ourselves =(

    Oh and the lobby is beautiful :)

    I don't know what else to say but I think next time I'll look into better deals for hotels in SD. Not saying I didn't like this one, but depending on where I'll be visiting in SD, I want to experience different hotels that are also nice and reasonably priced.

    16/12/11 | Link | Rating: 4.0
    288. Cameron H.
    Great hotel, great customer service need I say more

    20/07/14 | Link | Rating: 5.0
    289. Lee N.
    This is a real review from someone who travels a bunch. I am an spg loyalist and go out of my way to stay at Starwood properties. Unfortunately this place is not in a nice area. Tons of homeless people right outside the hotel door extremely ghetto. They also failed to bring up our luggage for almost 5 hrs. We actually had to leave to make an appointment and when we came back still no luggage.

    16/02/14 | Link | Rating: 2.0
    290. Margaret G.
    My boyfriend and I were looking forward to an anniversary weekend away in San Diego, and the US Grant seemed like the perfect place. When we arrived, it more than exceeded expectations- beautiful chandeliers, sparkling marble tiled floors, and high ceilings. The staff welcomed us and we felt like we had truly picked the right place. The room, albeit a bit small, fit our needs perfectly, as we intended on utilizing the hotel's great location to explore the Gas Lamp District. We had a wonderful dinner, a drink, and headed back to our room around midnight.

    This is where our little dream getaway turns more into a nightmare.

    After being back in the room for a little more than an hour, my boyfriend notices a small moving dot on our headboard, and then another on our bed. If you think that these moving dots are bed bugs, you'd be correct. My boyfriend had experiences with bed bugs in the past and could recognize them immediately.

    Completely grossed out, we head down to the Guest Services and tell them. The staff is incredibly apologetic and accommodating. They offer us another room in the hotel, and even another room in a nearby hotel. Knowing that if one hotel room is contaminated, the likelihood is that they are all contaminated, we politely decline and ask for a refund, which they give without hesitation.

    When we show the staff up to our room to check out our room, there are even more bed bugs crawling all over the comforter and sheets. Then, my boyfriend and I, at about 1:30 am, painstakingly examine each article of clothing, toiletry, and any other belongings we brought with us, which takes about an hour. We then drive home at about 2 am and arrive back in LA at 4:30 am.

    The money has since been refunded (which the hotel did on behalf of my boyfriend, and dealt directly with Travelocity themselves) and we have also received another apology e-mail from the US Grant. I struggled with whether I should put this review up because the staff dealt with the situation as best they could, but ultimately decided that others should know about the problem. In their e-mail, they state that our room had been quarantined. However, in order to fully eradicate the problem, the entire hotel should be quarantined to guarantee that the bugs are really eradicated.

    13/12/12 | Link | Rating: 1.0
    291. Allan T.
    Don't get a handicapped room, stay away from the elevators, If you got this hotel through Starwoods hotel, tell them and you get a choice of either free cocktails or free wifi up to three devices.

    24/08/14 | Link | Rating: 5.0
    292. Anne C.
    This hotel is the perfect place to stay after a night out in SD. Service is fantastic and the hotel is gorgeous! Nothing less then luxurious. Can't wait to come back!

    07/06/13 | Link | Rating: 5.0
    293. Rachel T.
    I have nothing but positive things to say about this hotel. We had a great stay.the staff the rooms everyone was so pleasant and attentive to our needs. Great location beautiful rooms.we booked a room thinking it had a pull out bed but it only had one king size but they upgraded us to the suite for no extra cost. Will definitely be back

    22/01/14 | Link | Rating: 5.0
    294. Anthony J.
    I stayed here a while ago because the price was amazing for a 5 star hotel. It was, indeed, very nice and elegant, but I kind of expected more out of it. The room was very clean and well decorated, but it was very small and lacked any common allures of a 5 star hotel. If I were comparing to, say, the Venetian hotel in Vegas (another 5 star hotel), I'd put it at 4 stars easily. There was no "wow" factor in anything really.
    Of course, it's a lot nicer that a Marriot or something

    08/09/13 | Link | Rating: 4.0
    295. Joe U.
    The US Grant is great, and I rarely give anything 5 stars!

    From check-in to check-out, they always called us by name and made us feel like the only guests at the hotel. The valet staff is attentive and friendly, and always makes sure you leave with a nice cold bottle of water.

    The rooms are a cozy/comfortable size, and are first-class all the way. The bathroom is great and the shower can fit at least 5!  Cal king bed was very comfortable and I really liked the nice ambient lighting from the ceiling. Perfect for reading at night.  

    The hotel is in a great location and just close enough to the action so you can escape without dealing with the crowds. I will definitely stay here again!

    17/02/13 | Link | Rating: 5.0
    296. Erin E.
    So, this is probably one of my favorite hotels...and I've stayed in quite a few hotels.  I'm not really sure why (probably purely from an aesthetic and sentimental standpoint cause the service wasn't exceptional), except that the rooms were sort of sexy...in this all-white-modern-art-gallery-as-your-headboard sort of way.  Which obviously meant that I was in heaven...and that I didn't want to leave.  So we stayed in and ordered room service for dinner...and, I'm going to tell you a little secret...they have THE BEST chocolate chip cookies I have EVER tasted in my life. No joke!  I will definitely go again...and probably do the same exact thing :)

    30/01/14 | Link | Rating: 5.0
    297. Micky B.
    I searched Yelp when I was planning a getaway for me and my fiancé around Valentine's day. He always does the planning and he always picks the most wonderful places. After reading several reviews I chose the US Grant.

    I'm glad I did.

    The hotel was perfect. I like knowing I was staying somewhere with a bit of history. The hotel isn't the standard fare. The rooms are on the small size and the bathrooms don't all have bathtubs and aren't big enough for two people to get ready in. But not a big deal. Our room had a separate seating area with a small sofa and a large window in the bedroom area. Don't expect a room with a view. The hotel is located downtown near the Gas lamp area. The window was nice to have anyway. Our room had all the upgraded features you would receive at any high end franchise hotel. There was mini bar, which was well stocked, robes and slippers, etc.  All the things I usually look for and often complain about were taken care of. I have to say something about the Concierge at the Grant. So helpful and ready to assist with whatever you need.

    We went shopping at the mall which is located directly across the street from the hotel. Which was nice to actually be shopping for ourselves without our kids in tow. When we returned we ventured into the Grant Grill located in the lobby area of the hotel. Wow. Great specialty drinks and upscale decor. The bartender was fabulous. Taking the time to talk with us and share some of the history of the hotel and allowing us to try some of the concoctions known only to the Grant. I had wanted to try their Pumpkin martini I had seen on Food Network, but it's seasonal. No worries, the bartender made up for by whipping me up something special.  Back in our room we found a bottle of wine and chocolate covered bananas along with a note wishing us a happy getaway and thanking us for choosing the Grant to spend our weekend. What??? I was surprised. I've been to some ritzy places before but I have never seen this kind of detail unless I prearranged it. Well played Grant, well played.

    Then off to Donovan's for dinner. You know what...forgetaboutit. This restaurant was soooooooo freaking good. I can't even describe it. The service, my steak, the wine, everything on point. I did notice some guys in dark suits walking around with ear phones like secret service agents. Not sure what that was about but I figured, hey I'm having a great time, eating fantastic food and I'm safe.

    The next day we spent our time pub crawling. The Grant is located within walking distance to many bars, pubs, and eateries. We had a blast trying out all the different places. One that stands out is the Commons. Perfect venue, great wings and service was friendly. I can't wait to return.

    16/04/13 | Link | Rating: 5.0
    298. Dave F.
    Awesome old hotel with updates, really nice rooms. I felt like I was in New Orleans or Boston. This is a great location in the downtown and there are usually special offers.

    A great SPG property!

    25/04/12 | Link | Rating: 4.0
    299. Yvonne P.
    I picked this hotel as a surprise birthday for my mom. She loves history and I figured this would be a fabulous place to visit (although it was super expensive), I needed to treat my mom. When we got to the location, it was very luxurious and architecturally appealing. Our stay was very nice overall until I got my final bill after check out. They charged a deposit of a total of $385.00. I contacted them and they stated that the deposit was in case anything happened to the room. He said the charge would disappear after 3-4 days. Of course, I understood and I was fine with that. We didn't do anything to the room because we were gone for most of the night to walk the Gaslamp Quarters and have dinner. Plus, I can't party it up with a super conservative mom. After 4 days, I rechecked my account and noticed a $212.79 ADDITIONAL charge on top of our hotel stay! Their accounting department emailed stating it's for a reservation deposit that my mom had placed and was happy to move the charge to a different credit card if I wished!? First of all, my mom had no clue where we were staying, it was a surprise, and even if it was a reservation deposit, it would have been reversed!  They also charged for Champagne at the bar. We never went to the bar! Plus, I hate Champagne and I know my mother didn't order it because I was with her the whole time! I was very disappointed that I had to deal with this. I tried contacting the manager and their accounting department; both times I left messages and resorted to emailing. I have never heard from the manager. The charges did not get removed until I contacted my credit card company to resolve the issue. Finally, the accounting department sent an email to reverse the charges; it probably would never have been reserved had I not contacted my credit card company. Then they stated that the Champagne charge was an accident because MY MOM must have picked up the Champagne bottle from the stand and put it back thus triggering a mechanism to AUTOMATICALLY charge my credit card!? We weren't even in the bar/restaurant!

    I don't want to accuse anyone of wrong doing and I don't normally write reviews like this but this was so upsetting. This happened a while ago but felt the need to be heard and for people to know about this place.

    11/12/13 | Link | Rating: 1.0
    300. Lisa A.
    Awesome place.
    Stayed in a deluxe room, 7th floor.
    Loved the windows, especially the one in the bathroom. Our window overlooked the Indian restaurant and the street. It was a bit loud at times during the night, but that's life in e city.

    Bed was fantastic as always, the usual Starwood bed.

    Bathroom was spacious with a large shower with lovely shower head and toiletries.

    Had drinks down at the Grill Lounge and the blonde lady working was so sweet and nice. Recommended a drink because I didn't know what I wanted.

    We'll be back.
    $35 for valet with in/out privileges.

    18/08/12 | Link | Rating: 5.0
    301. M N.
    Best hotel i stayed at booked on priceline for 100 a night so 38 for valet didnt bother me no pool but u can use westins  small pool but still had fun with family close to everything u need friendly staff PLEASE Read reviews get tips like dont get a room by elevator and ask for fridge

    31/08/13 | Link | Rating: 5.0
    302. Wilson C.
    Amazing hotel with lots of history. Staff was friendly and very helpful. Valet staff went above and beyond. Our room was clean and elegant. Overall location was great and walking distance to many bars and restaurants. The only complain i had was the $38 valet charge.

    03/09/13 | Link | Rating: 5.0
    303. Major H.
    On a recent trip down to San Diego from Los Angeles (where I live), I booked a night at the US Grant because of its convenient location near the city's Gaslamp Quarter.

    I've stayed in luxury hotels from Paris to San Francisco, including Ritz-Carlton and Four Seasons properties, but I have to say that the room at the US Grant was the most beautiful, spacious, and luxurious I've ever had the pleasure to spend a night in.

    I had planned to go out on the town after visiting friends, but the room was so inviting that I decided to stay in and just enjoy it. It had a small foyer before the bedroom proper, a large closet (with ironing board-- thank you!) and the Italian bed linens from Rivolta Carmignani, lavish marble shower, dimmer-equipped lighting, and stunningly soft-on-the-feet Oushak-style carpeting were unexpected touches.

    The hallways were hushed and street noise was non-existent (my room faced away from Broadway). My only quibble was that the HVAC system was a little noisy when it came on periodically.

    The service -- from the friendly (and abundant) valet team to the helpful front desk to the charming housekeeper -- was outstanding in every respect, even on this busy Easter weekend.

    All-in-all, an unanticipated near-world-class experience in San Diego at a way-less-than-world-class price. I'd go back just to stay at this place again.

    02/04/13 | Link | Rating: 5.0
    304. Cynthia B.
    Loved this hotel before and still do! Classic beauty- a refined experience. Our suite was  enormous! Comfortable beds, nice staff (informative and fast), great turn down service, and delicious $15 pancakes!

    20/03/14 | Link | Rating: 5.0
    305. Will F.
    Stayed here two nights, got a good price (215/night). My wife liked the decor, got a complimentary drink at the grill downstairs --- which has great live music.

    Bed was comfortable. Our suite did not have a bath, which we would have liked.

    29/12/13 | Link | Rating: 4.0
    306. Kong N.
    great food, atmosphere, and staff service.  we came here for a few drinks and ended up staying for dining, which was a great choice!

    10/06/14 | Link | Rating: 5.0
    307. Stacy C.
    I would think because of the great reviews and beautiful hotel we would have great service. But when we were checking in the employee told my boyfriend we couldn't because his card was being declined, he called his bank and it turns out she had charged him 4 times. We then returned and another employee helped us out..figures the employee who was helping us out before happened to be the manager she apologized on her behalf and said it was the computers fault...if my boyfriend wouldn't have called the bank, 3 charges of 792$ and one of $100 for who knows what would've been applied to his card for no apparent reason. I had asked for a mini fridge upon request 2 days prior and once we got the room there was no mini fridge we had to remind the lady 1 hour later it was finally brought up. The manager had told my boyfriend she would fix the charges on his card with the bank and would call the room when all was fixed. After hours my boyfriend went to ask her if it was all fixed and she said no he had to do it. I would think the manager would be on it and more beneficial about everything . The room was nice and the view as well. We expected to be received well and promptly..but that was not the case.

    03/10/14 | Link | Rating: 2.0
    308. Jamie W.
    My friends are often surprised to hear that the main focus of my getaways isn't always  to party like a rock star. That's only part of it! The truth is I'm actually a history nerd with my favorite haunts being old hotels. When I travel I try to stay at a place with a bit of history and I'm starting to rack up a nice assortment of locations.

    Enter The US Grant. Their website does a good job of outlining the hotel's inception all the way to present day. A show at the Casbah + a great weekend rate at the Grant = a good start to a memorable Saturday night.  I know, I know... The Casbah and the US Grant. Not two places you'd instantly associate with each other but whatever. I'm full of contradictions.

    The US Grant has a fantastic location. If you like to eat, drink and people watch then no better place in SD then the Gaslamp. Food-wise, there's something for everyone. The US Grant is walking distance to everything. And if it isn't, they have car service (for a small fee - $15 to the Casbah) readily available.

    The rooms are small but not cramped. Typical of when the building was built (1910). It's nicely updated and the bed was super comfortable. The turn down service was a step above and the complimentary water was much appreciated after a night out on the town. The bathroom was a decent size - no tub, but beautiful fixtures. Our view of the derelict building across the street left much to be desired but it is a downtown after all.

    Service wise, the Grant is impeccable. Quick check in and check out. Friendly, smiling faces everywhere. Quick valet.

    The decor of the downstairs lobby is beautiful and even if you aren't staying here, it's definitely worth taking a few minutes to check out.

    19/04/12 | Link | Rating: 4.0
    309. Mai K.
    This hotel is pretty amazing. It is situated close to practically everything in downtown. We were able to walk from our hotel to Seaport Village (Note: wear comfortable shoes, this is not that short of a walk) and then took a ferry to Coronado and back.  

    The room was very clean and inviting. After a long day of walking outside, it was nice to come back to such a comfortable room. However, their bed could have been a bit softer. I think that my bed was much softer than theirs so I was a bit disappointed there.

    Their service was on point. Everyone we interacted with at the hotel from the valets to the people at the guest relations desk were extremely nice and informative. We were a bit early for check in, but they were able to find us a room anyway. The lady at the guest relations desk told us that even though the room didn't face the main part of downtown, it would be quieter, which was better for us.

    The valet parking is mandatory and costs $35 a night, which is pretty pricey, but I felt better about it after walking around downtown at night and seeing two girls talk to a police officer about their car being stolen.

    12/08/12 | Link | Rating: 4.0
    310. Matthew J.
    5 STARS Indeed!!!!
    Top Notch service!
    Just read everyone else reviews here on Yelp! I did and that's why I stayed here!
    Thanks for writing great and honest reviews!!
    Also, Review the photos too!

    25/09/11 | Link | Rating: 5.0
    311. Belle N.
    I'd give this place a 10 stars if they had it! This place is not only beautiful but their service is impeccable! From the Valet to the turndown service as well as the free bottles of water they offer to their patrons here...who does that??? We actually stayed in a suite there considering it was my birthday weekend and we were newly ENGAGED!!! It was an amazing surprise and absolutely fabulous! The bed was amazing! The room was beautiful and the amenities were amazing...

    The Restaurant downstairs was also wonderful and it is centrally located around all of downtown SD...I definitely hope to return again...possibly for an anniversary?! or another birthday!

    09/09/12 | Link | Rating: 5.0
    312. Micah D.
    Great location - walking distance to everything downtown.
    Great service - used my SPG points for a free night. I asked if there was a possibility for a free upgrade and they gave us a huge suite (thanks US Grant!)
    The rooms are furnished nice and very comfy.

    Definitely staying here again.

    10/07/12 | Link | Rating: 4.0
    313. Rob P.
    My wife and I stayed at the U.S. Grant for  the second half of our honeymoon, and wow, was it worth it!

    At check-in the clerk looked at my reservation and said "I see you're here on your honeymoon so we've upgraded you to a Landmark Suite". After going up to the room, we went back out to grab lunch, then a few hours later, came back to see a plate of chocolate covered strawberries with a note "Congratulations on your Marriage" had been delivered.  These weren't things I expected the hotel to do, but which really put it over the top in terms of customer service. Really well done.

    The location is great, right in the heart of the gaslamp quarter. The hotel is beautiful and luxurious. I didn't even know that turndown service existed anymore, but they've got it.

    That's all enough to warrant a 5-star rating, but it is worth noting that the room wasn't entirely perfect. It was definitely clean, but there we knicks all over the walls, the drapes were stained, the blinds were ripped and the chair in the living room part of the suite was stained.

    Still, despite a few imperfections, this is a really great place to stay.

    22/10/12 | Link | Rating: 5.0
    314. Jenah M.
    My boyfriend and I stayed at the Grant this past weekend for a quick getaway. Beautiful place but i was extremely disappointed in the customer service.

    First when we got there we were informed that there is a $40 A DAY parking fee. ($120 for us since we would be there the whole weekend)! With no other parking options besides private garages in the gaslamp area we were forced to pay.

    The next morning there was no coffee maker in the room so we ordered one from the front desk...which after waiting for about an hour we decided to forget it and start our day. When we came back that night it was sitting in our room... (little too late).

    That night we ordered a cheese plate from room service before going out ($18). When it came they had charged me for 3 cheese plates and I had to call the front desk to get the charge off my card!

    The following night we called the front to have our bed turned down while we were at dinner. When we came back nothing had been touched! The front desk had no answer for this and they said they would be happy to reschedule for tomorrow...once again a little too late!

    When we checked out we were charged $454.88 because we had moved the alcohol in the mini fridge to put leftover dinner in. (there was no sign on it saying that you would be charged). Whats the point of a fridge that your customers can't use!

    I was also charged a $9.99 service fee that the guy at the front desk couldn't seem to explain upon checkout.

    I feel like I was nickle and dimed the entire time we were here. I loved the comfy bed and the view from the room but did not feel accommodated even after spending so much money to be at this luxury hotel....the only thing that was complimentary was ONE bottle of water each day.

    PS you are even charged daily if you want to connect to wifi.

    02/06/14 | Link | Rating: 2.0
    315. Lisa C.
    My friends and I stayed here the weekend before the 4th of July.  We were 2 to a room, and made our reservations through a discount website (...pedia.com).  All of our service was top notch.  There was a 2 hour delay in getting our room, and the staff generously comped us 2 rounds of drinks and 2 appetizers from the bar.  They were nice, and professional throughout.  Nicholas was our guy at the reception desk, and Sarah helped us in the bar.  They could have been rude, or slow with the food and drinks, because we were getting these things comped, but they weren't.  They knew that we were there for a bachelorette party, and they even brought us champagne to one of the rooms.
    The two times we asked for recommendations at the concierge desk, they were very helpful.
    I loved the rooms, and the lobby was beautiful.
    I would stay here again in a heartbeat.

    13/07/13 | Link | Rating: 5.0
    316. Miss J.
    Beautiful hotel inside and out.
    My fiance & I did not stay here, but we did get the pleasure to check out the lobby on our walk in Downtown. (we stayed in a hotel nearby). This place is gorgeous and charming.

    I love how, at night, they turn on uplighting and it just brightens up the whole building! So cute. I'm hoping to stay here one day with my beau.

    01/10/13 | Link | Rating: 4.0
    317. Matthew r.
    This is a very beautiful, historic hotel but I don't know if they have ever thought about service.

    1) parking is $38/day. This is not NY. This is San Diego.
    2) we checked into our room and it was filthy. There was food everywhere and the beds were umade. They room was hot and smelled awful. They did apologize and moved our room.
    3) the new room was not what we paid for. The website says a superior room had a king bed or two doubles. We were given a tiny hot room with a double bed.
    4) they lie. When I called to get the room we paid for we were told there were no more rooms left in the hotel. Then hours later others friends at the hotel told us they were just upgraded to better rooms because theirs was hot.

    On top of all of this I am starwood gold which meant nothing to them.

    04/07/13 | Link | Rating: 1.0
    318. Hugo M.
    Was out in San Diego for a weekend for my girlfriend's birthday and had no place to stay. Decided to give this place a shot and let me tell you it was worth it. As soon as you drive up to the hotel you are greeted and helped at the valet. They walked us to the lobby and showed us around. Very elegant hotel I must say. Even though I'm not a classy dresser (more of sporty dresser and look very young) the staff helped us out regardless of our look and appearance. Very professional.
    Since it was a last minute reservation, it did cost us a bit, but well worth it. The room was a fair size for 2. Very clean. They even gave us good amount of credit to use at their restaurant for any meal since it was my girlfriends birthday, which was very generous. The food was delicious! The staff again, very professional. A nice thing about this place was the location. Seriously, it was one block away from the gaslamp quarter. Perfect. Only downside to this place is the valet parking, which I do think is a bit overpriced. But other than that, I would come back again just for the experience and staff!

    23/09/13 | Link | Rating: 4.0
    319. Karima F.
    This was the worst hotel stay of my entire life. My family (consisting of my husband and two young sons) checked in around 9pm after a long day of activities. At first, the hotel ambience seemed nice and my sons were excited for their overnight stay. And then we went up to our room. Room 405, located in the elevator lobby area, was so noisy, it was impossible to sleep. We heard every conversation outisde of our room by other hotel patrons. We heard the elevator travel up and down ALL NIGHT LONG...it was lime sleeping next to an amusement park ride. The room itself was okay, but did not even have a mini-refrigerator...we had to call to order one up. When it came, there were not even sufficient outlets to plug it in. In the morning, my husband complained that the hotel toiletries smelled like Ben Gay. The worst part of this experience is that when we spoke with the front desk supervisor, Dorian Jackson, he could bot even mask his lack of care, as he laughed and mused about how he has stayed in the same room (and it was perfectly fine he reported). The absence of professionalism and overall experience was so bad, even my 8 year-old commented about the poor service (most kids love hotel stays and rarely discern quality of service). Worst. HOTEL. Experience. Ever.

    18/07/14 | Link | Rating: 1.0
    320. Missy A.
    Though the moment you walk in the grounds are elegant and quite regal, I'm truly disappointed with my overall experiences, the 3 stars I'm giving mostly because of the beauty of the property.
    Now, let me start by stating I gave the U.S. Grant a second chance, I thought I had perhaps visited on an off day the first time around. Unfortunately, my second experience only showed to be slightly worse than my first.
    Valet was fairly friendly, but (both visits) once we were in doors checking in, I noticed all of our luggage left unattended at the other end of the hotel on the bell cart through the entire check in process, even when we were done checking in, we stood around waiting for nearly 10 minutes before anyone came along to escort our luggage to the room.
    When we finally were settled in our quaint room, the views are nothing to rave about as all we could see were walls and other guest windows. We decided we wanted room service... Only to find neither of the two room phones were working. (Again a problem that also occurred on our last visit.) I proceeded to call the hotel front desk from my cell phone to let them know, and they responded letting me know a maintenance person would stop by, and they would take our room service order.
    So after placing our order (phones still not in full working order) the phone rings multiple times, but because they do not work, each time we try to answer, it was just dead air. AgainI call the front desk from my cell phone to try to find out if they or in room dining had a question. The front desk clerk told me he would check with in room dining and let me know, instead of placing me on hold, he hung up on me.
    Finally maintenance came by and replaced one of our phones.
    I never heard anything from the front desk about the mystery phone calls.
    Room service arrives, and the order we made was a disaster. Not only was my husbands order missing half of the actual order, but they delivered the incorrect beer, as well as the completely wrong plate that I had ordered (which they also had done the first time- with the exact order as well!)
    We immediately make the gentleman aware of the error on my plate (which we noticed immediately) so he took it back. Then my husband went to grab a beer, only to find the wrong beer, again we call- they claim they put the correct beer, and nearly argue about it with us, when it's quite clear that the one in front of us is NOT what we ordered. Finally they bring the correct beer and my replacement plate-- which amazingly enough AGAIN was incorrect. After calling and being told they would remake the platter, I was finally getting extremely irritated. Ok, still I kept my cool and waited patiently.
    Quite quickly there was a knock on the door. Standing at the door, was the previous server, with a small side dish (still NOT my remade plate) stating they would be taking the cost off of our bill.
    I GIVE UP!!!
    I felt like screaming!!
    I don't want the free plate, I want my order!!
    How can a 5 star hotel have a service team that lack so immensely in communication??
    We are room service junkies, we stay at beautiful hotels all around the world, and this has absolutely been extremely disappointing. I DO NOT recommend.

    10/03/14 | Link | Rating: 3.0
    321. Cari P.
    Exquisite! Lovely, romantic hotel with great history and ambiance! A must stay if you're in the area! Front desk is kind and very accommodating. We stayed in a suite on the 9th floor and still picked up the wifi from the lobby.  The lobby and the rooms have an old world feel with a luxurious touch. I understand they did a multi-million dollar remodel the last several years. Our room was very spacious and had flat screen tv's and iHome docs for your iPhone. The only drawback was I didn't think the rooms got cold enough.

    30/09/13 | Link | Rating: 4.0
    322. Brett P.
    I can't say enough good things about this place. We went this last weekend for a little getaway from LA and it may be my favorite hotel I've ever stayed in.  The service was excellent, the price was reasonable considering the level of elegance the hotel has, and the atmosphere has so much character and history that you can just feel when you walk in.  

    Our room was beautiful and the crown molding and custom made art headboards really made it stand out.  The bathrooms were pretty snazzy as well.  Even though we were facing Banker Hill and not the Gaslamp, the view was still wonderful.

    The only thing I could find wrong with this place is the $35 a night valet.  Seems a bit excessive, but if you just factor it into the price of the room, I suppose it stings a little less.  Expensive valet or not, we will most definitely be staying at The US Grant every trip to SD from now on.

    08/10/12 | Link | Rating: 5.0
    323. L P.
    Beautiful Lobby and restaurant, horrible rooms. Stained carpets and small beds. a/c vent in not even in bedroom. a/c vent was in common area over bathroom door. Restaurant has friendly staff, but horrible menu and accommodations. no way a 4 star hotel

    30/06/14 | Link | Rating: 2.0
    324. Danielle B.
    Amazing hotel.  Friendly and attentive staff.  It still has an old school charm mixed with a classy updated tone.  The room was amazing, although I thought for a 5star hotel the bed could have been a tad more comfy.  It was still great, but I suppose my expectations were a little too high.

    Great service, the valet literally ran to my car to get something out of it that I left and was back in two minutes.  We had leftovers from going out to dinner and the fridge in our room was a mini bar so again, someone literally ran to our room with a fridge, came in plugged it in and ran out in less than 5 minutes.

    Would recommend and definitely return to the hotel.  However, we did have some drinks at the bar and their signature cocktails were a little odd.  They tried to have an eclectic menu and serve rare mixed drinks, but all the ones we tried we ended up not drinking.  We even gave one away and the guy next to us tasted it and did not like it either.  We stuck to beer and wine after that.

    10/08/13 | Link | Rating: 4.0
    325. Gerri M.
    Location perfect.  Amazing bed and linens.  Room is beautiful.  Staff was very pleasant.  Valet was easy and quick.  The colors and decor in the rooms were beautiful.  I cannot say enough about the quality of the sheets, pillows and bed.  For me, this is a must and this hotel delivered!  Would highly recommend!

    02/07/14 | Link | Rating: 5.0
    326. Kenny N.
    First time staying here having been to San Diego a few times. Friend booked this place and I've read good reviews on this hotel before this stay. The design of this hotel is a mix of traditional decorations as well as a modern feel to it. You get the traditional feel in the lobby of the hotel with its color, furniture and chandelier. However once you get to the room, it becomes more modernized and decorated nicely.

    We first arrived at the hotel and went through the valet service as they charge a pretty hefty $35 a night which I don't understand being that the hotel is pricey already. However after getting our bill for parking, we find out that the valet parking is a separate company. I'll continue this afterwards. Walked to the front desk and the check-in was quick and easy. As with most if not all hotels, they require a credit/debit card for incidental charges. Staff here were helpful and friendly asking if I wanted wanted any water. We then got to to our room and noticed the bright white colors. The bed was decent though I prefer it to be more firm so it was kind of hard sleeping at first. The restroom was very modern from the sink to the shower. At night we found surprises in our room which included mint chocolate and soft slippers. Though this hotel overall was a pleasant and conveniently located in Gaslamp District, reason why I gave it a 4 star instead of 5 was because of valet. We were charged more than our stay and it took about 20 mins for the whole situation to get cleared up. This is the issue of having a separate valet parking from the hotel as there are different ways of keeping tabs.

    06/03/13 | Link | Rating: 4.0
    327. Kedy S.
    The hotel was very nice though over rated. Service was fantastic but rooms are quite small. It is a beautiful venue and the location is great. Being in the gas lamp is great if you're doing all the touristy stuff. Valet service is quick as it should be since parking is expensive, $35 a night.

    15/10/13 | Link | Rating: 4.0
    328. Amanda N.
    Wow.  Definitely the best hotel I have ever stayed at.  From the outside, the building looks pretty old, since it's been around since 1910.  I never expected to find a hotel THIS nice near the Gaslamp.  However, I was pleasantly surprised to find the interior completely updated.  Not to mention the location is just a short walk away from many restaurants and nightlife spots in the Gaslamp.

    We booked a suite for a bachelorette party, one night.  The entire staff was incredibly friendly and helpful.  Everyone went above and beyond to help us with whatever special requests we had.  And, everyone was super nice and friendly - no pretentiousness or snobbery whatsoever.

    The suite itself was amazing.  Huge room, beautiful & modern decor, comfortable & luxurious accommodations.  The bathroom is insane - just take a look at some of the pictures on yelp.  Definitely the nicest hotel suite I've ever had the pleasure of staying in.  Cool views of downtown as well.

    Overall, I really loved the US Grant.  I don't frequent hotels in SD much since I am local, but if I ever wanted to get away or had to book a room for any reason - I would definitely choose the US Grant, hands down.

    19/10/12 | Link | Rating: 5.0
    329. Kimmie B.
    Wow room 504 is a closet not really a room!!
    Nicely done closet with a nice bathroom for a hotel but it is still a hotel bathroom  that some try to updated. It has a cheap hard bed two little pillows and a little bed. We are more tired after one night with this noisy air-conditioning that reminds you of a cheap hotel or swap cooler. And we have one night to go.

    12/10/13 | Link | Rating: 2.0
    330. Damian H.
    This hotel is really beautiful, and we loved the location. There are some serious problems though:
    1) They were two and a half hours late to let us check in, so we missed an important meeting that we really needed to get dressed up for. Their reason for barring our check in was that the previous guests had not left the room yet. We declined their offer for "free appetizers," because obviously what we really needed was a shower & change of clothes in our room.
    2) On our way into our room at 10 pm, someone had left a container of food in the hallway, and a cockroach was enjoying the leftovers.
    3) We woke up at least 4 times throughout the night because our room was uncomfortably hot.
    4) Parking is $39 per day, not included in the suite rental rate.

    09/07/14 | Link | Rating: 1.0
    331. Jenny H.
    My husband booked a 2 night stay for us!  The hotel was lovely - parking $39 per night was a little steep and unexpected.  The room was slightly smaller than I expected as well but nicely furnished and the bed was comfy!  Loved the live music in the bar area.  Our biggest disappointment was the Concierge who basically threw a map at us when we asked for suggestions - never once offered a suggestion or never offered to make dinner reservations - the odd thing about it was there was a female Concierge the next morning so we thought we'd ask her a few questions and again...........looked at us like a deer in headlights.  The valet hotel employees in the garage area were more help than the Concierge when it came to suggestions!

    30/06/14 | Link | Rating: 3.0
    332. Mandy E.
    I am convinced that this is one of the most luxurious hotels in San Diego! I love my fair share of high end hotels and I have to say this might possibly be the most fabulous one yet!

    The customer service at the front desk is exceptional; we were treated very well and were accommodated well.

    22/04/14 | Link | Rating: 5.0
    333. Tiffany C.
    This is a pretty fancy, classic, 100+ year old building with beautiful intricate designs in the architecture. Because it is an older building, the elevators are quite small. The rooms are not huge but they sure are beautiful. Comfortable king beds with fun, cushiony large art hanging above the bed post. Lovely interior. Really yummy complimentary box of chocolates. I didn't get a chance to use the shower but the bathroom was beautiful too. The lobby bar is also great. I recommend their famous Manhattan. If you want to buy a bottle, it retails $180.

    07/01/13 | Link | Rating: 4.0
    334. Ann C.
    Love this hotel! Super nice , clean, location was awesome! I don't think you could find a better location than this hotel. Close to Gas Lamp quarter but far enough away from the noise. Lots of restaurants and things to see. The mall is literally right behind the hotel. Loved the decor for this hotel! The only minus is the parking is $39 a night. That's pretty steep if you ask me... I'm from Texas so not quite used to these high parking fees! If I make it back to San Diego I definitely would stay here again. Oh! I arrived late at check in.. Around 11 pm and I already had a chocolate on my pillow and slippers were laid out next to the bed for me along with some bottled water. Nice!!

    06/07/14 | Link | Rating: 5.0
    335. Jodi D.
    We had yet another fabulous day at the US Grant. The staff is always warm and friendly. Dorian greeted us as if we were longtime friends. Our room was perfect! Clean and beautiful. We love to treat ourselves to room service breakfast. I loved the cheddar biscuits the classic Eggs Benedict. Upon checkout we call down and Jackson handled everything over the phone even brought our car up for us so it was waitting when we arrived at the valet. We will return! Thank you for an amazing stay

    12/07/14 | Link | Rating: 5.0
    336. N S.
    Good service, reasonable price, but the rooms need to be updated and the windows to our room were not sealed, so you could hear them rattle all night with the wind.

    01/08/14 | Link | Rating: 4.0
    337. Linnea H.
    We absolutely LOVED our experience at the US Grant for our honeymoon! Gorgeous rooms, friendly, helpful staff!! The location and restaurants were wonderful! Can't wait to stay there again :-)

    17/07/14 | Link | Rating: 5.0
    338. Ryan B.
    The US Grant is my Go-To Spot for when I visit my family over Thanksgiving. There is just something about the old-world luxury, amazing bed, turn down service and amazing water pressure that really relaxes me. During my visit on Thanksgiving I was a little disappointed because the AC didn't seem to work well & the WIFI was spotty. Service is always top notch (Valet Parking is pricy at 40/day) and I enjoyed my upgraded room. See you in 2014!

    30/06/14 | Link | Rating: 3.0
    339. Sylvia V.
    We stayed here for a bachelorette weekend and it was perfection. I love the history behind the hotel, staying here is truly an experience! The hotel is upscale, classy, and centrally located. Check in was a breeze and the reception team was warm and inviting. The room was gorgeous and the beds were super comfy. The bathroom was beautiful and the hotel robes were plush and rival my vintage Dior bathrobe. I can't wait to go back to SD for an extended weekend and live it up at the US Grant.

    08/04/14 | Link | Rating: 5.0
    340. Sheri H.
    I love the US Grant Hotel. The service is outstanding! Every day when I arrived for meetings they greeted me by name in Valet and it wasn't even the same crew from the day before. Loved the customer service.
    The hotel is beautiful and very clean. I can't say enough good things about the hotel.

    Great place for meetings and events.

    Thanks US Grant for making my work week fabulous!

    12/11/13 | Link | Rating: 5.0
    341. Diana F.
    Arrived and attempted to walk in for a reservation. Big mistake. Was told by staff at reception they had no more accommodations except the presidential suite. Advised the receptionist I can see availability online at Expedia (5 rooms left). He asked ME how much I saw it for and refused to give me a cost per night. Finally gave me a room with the cost I said I saw.
    $20 valet for our bike and not even a real spot. One on the bottom floor next to the storage and junk from gym with carts/junk galore.
    Luxury? Who are you kidding.
    The building makes this place, not the staff.

    31/12/13 | Link | Rating: 3.0
    342. J L.
    So the service deserves 3.5 stars but the fact that they have serious hygiene issues deserves 0.  My husband and I stayed there for 1 night in the Legacy Suite. The guy who checked us in was pushing for us to stay in the double room that the starwoodhotels.com website defaulted to when i made the reservation even though the screen right before you make the reservation describes the room as  "Legacy suite, non-smoking: king bed." He tried to convince us to stay in the double bed room because it had a Jacuzzi tub and was on the 11th floor where it's supposedly more quite. The other option he gave us was to downgrade to a standard room, $80 cheaper on their website, but no refund was offered to us for that option. So we agreed to the double "suite".  My husband decided to try the Jacuzzi the morning before we checked out. BLACK GREASY PARTICLES spewed out of the jet when he turned on the jets as he sat in the water filled tub. We scrubbed his back with soap and the bath scrub mitt from the vanity kit, and the black grease did not fully come off even after his skin turned red from all the scrubbing.  Needless to say, we reported this to the front desk and we quickly packed our bags and left knowing we'd never come back.

    I'm not saying the staff didn't try, they brought my husband some chocolate truffles when we arrived because it was his birthday, and they took $100 off our bill because of the nasty Jacuzzi, but I've traveled to more than 30 countries and stayed at numerous places from hostels to guest houses to hotels from $5- $1000/night and never have I been this grossed out by a hotel. Not worth it!

    p.s. the rugs in the hallways on the 11th floor were all stained, all the windows were blurred by dirt and old rain marks, not something that one would expect at a hotel like this.

    04/11/13 | Link | Rating: 1.0
    343. Suzanna L.
    This review is for the catering service at this hotel. I'm not sure if the food comes from the restaurant inside or what, but I do know that it is bomb. I attended a conference here about three years ago and I thought the lunch set up was the tastiest conference food ever. It was healthy (I was at an active living conference, go figure), but really flavorful.

    Then, I had the pleasure of attending a meeting here a couple of weeks ago and the food selection was similar and still very good. So, I guess that's the hotel's style: healthy and delicious. There were plenty of fancy salads- vegetarian based, shrimp based, or seared tuna based. All yummm enough to not make me wonder, "Where's the meat!?" And that's a feat all by itself. Oh, BTW, there actually was some pork tenderloin.

    I will say that one of the Southern attendees noted that he couldn't get used to the healthy California diet and was hankering for some grits. But, he was def in the minority. The catered food makes me want to check out the restaurant fo sheezy.

    29/05/13 | Link | Rating: 5.0
    344. Ting S.
    Service was wonderful! Hotel is beautiful but rooms are small. It gets loud at night due to the bar on the first floor. We had a wonderful mother's day buffet . The food selections were great and high in quality. $79/adults. Pricey but worth a try!

    30/05/14 | Link | Rating: 4.0
    345. Amy L.
    The hotel itself looks fantastic from outside. The staff are also very nice. But, the rooms are very small, the hall way smells, and is very dark. This is a historical hotel, I should of realize it before I booked it. If you only come to eat and enjoy the event it will be great. But to stay overnight you might want to think twice. We booked a suite for ourselves and a standard room for our parents. The suite is a strange layout, the living room is so small that you cannot walk straight, the furniture are all small and right next to each other. The bathroom in the suite is much smaller than the bathroom in the standard room.

    13/01/15 | Link | Rating: 3.0
    346. Victor C.
    The Grant is the only one of two hotels I've stayed in in San Diego. Not surprising considering I live here.

    It's much different than your Mariotts and your Omni. For one, the outside looks like a modernized version of the old US Grant. The inside is updated with chandeliers and marble floors, couches for the sitting and the Grant Grill for food. This combined with a friendly staff gives a very good impression.

    The rooms, however, are pretty small even for a suite. Granted, about 95% of the hotels I've stayed at are in Vegas.

    Despite the size, it was a pretty nice room. An office area and a king size bed with sort of a view.

    The bathroom was also pretty inviting with an updated modern look. It looked great even though you could see where remnants of the old bathroom.

    All in all, the Grant is a unique experience.

    04/02/13 | Link | Rating: 4.0
    347. Pamela G.
    Words can not express how wonderful this hotel is, but I'll give it a go. First off, every single person who works here is a gem. Incredibly friendly and super helpful. They all seem to WANT to go above and beyond. The rooms here are FABULOUS. Incredibly comfortable and luxurious. They truly did a beautiful job. Every room looks like a work of art with a touch of sensuality (read: romantic getaway).

    I love that this place is downtown, but not in the epi-center of douchbaggery of the Gaslamp. It's right across from Horton Plaza so you can get your shop on as well.

    13/01/13 | Link | Rating: 5.0
    348. Aaron G.
    A wonderful hotel with old charm, but fully updated.
    Great amenities - and literally right off Gaslamp.

    service and attention to detail has been outstanding during our stay - they a/c quality has been excellent, and the turn down service is cute.

    The grill in the hotel is outstanding - a bit pricey but worth it.

    03/08/14 | Link | Rating: 5.0
    349. Matthew A.
    4.5/5.  Spent 4th of July weekend here with my girl.  Honestly didn't spend too much time in the hotel, but when we did it was nice.  The hotel has an old feel with an updated modern look to it.  The valet was organized and speedy.  The rooms were very clean and designed well.  Bed was so nice, unbelievably comfortable.  Walk in shower was amazing!  Shower head felt awesome, nice water pressure.

    The service was very good.  Brought a DVD with us (Heat, great movie) and asked if they had a DVD player.  Had a guy bring it up within 10 minutes and set it up for us too.  Turn down service on the bed was up to par.

    No complaints about this hotel.  It had everything we needed.  Nice location in downtown, could walk anywhere we wanted.  Didn't try out any of the amenities or the restaurant so can't say, but people were always milling around.  I'd stay here again if I wanted to be in downtown San Diego.

    07/07/13 | Link | Rating: 5.0
    350. Andrea M.
    I won't complain about the security waking us up again since I made it clear already. i won't let 1 bad incident ruin my expectations if I return.
    The hotel was gorgeous and it served it's purpose.
    Sam the bellman was extraordinary!!!

    04/11/13 | Link | Rating: 4.0
    351. Jessica C.
    This hotel is planning on serving foie gras, one of the cruelest products on the market.  Its legality is currently pending.  Foie gras is created by shoving long tubes down duck's throats and force feeding them, thereby fattening their livers.  It is torture and should not be tolerated.  Do not patronize this hotel!

    25/01/15 | Link | Rating: 1.0
    352. Renee B.
    Wow, the US Grant is an amazing hotel!  We used our Starwood points to stay here, otherwise we probably wouldn't have chosen the hotel as we had never heard of it.  I am SO glad we did, this will be our new go-to San Diego hotel!

    First, its in a great location in the gas lamp district.  Second, the style is exquisite!  The dark woods and classy blue throughout gives such an elegant feel.  There's just one word to describe this hotel: CLASSY.

    Everyone we encountered was so nice and helpful.  The service was top-notch.  I almost never fill out comment cards, and the service was so exceptional I filled it out completely.  The valet and doorman were so wonderful!  Seriously, every single person was courteous and nice.  We loved how the valet always offered us water when we left.

    The room itself was beautiful.  Nice sitting area, dining table, separate sleeping area with 2 wing beds.  And the bathroom... beautiful.  While we thought we reserved a room with a tub, the 6 rain-style shower head more than made up for it.  

    Make sure to explore this historic hotel and check out the various ballrooms as they are gorgeous!  Thank you for an absolutely wonderful stay.  We will certainly be back!

    04/11/13 | Link | Rating: 5.0
    353. Chris M.
    Across the street from a transient hotel called the plaza hotel. Look it up. Doesn't sound pretty. It was our view from the window

    02/04/14 | Link | Rating: 3.0
    354. David L.
    We were celebrating our wedding anniversary and received royal treatment....no disappointment here.....world class and grace to boot.
    Short, overnight stay but certainly will return.

    17/11/13 | Link | Rating: 5.0
    355. Aleksandra K.
    I loved this hotel, you get what you pay for. The rooms are beautiful, the staff is great, and the service is spectacular. I really do not have any complaints. Not to mention they offer complimentary bottled water every time they see you which is great considering many other hotels charge you $5+ for a tiny little bottle of water. This is my favorite hotel thus far.

    02/09/14 | Link | Rating: 5.0
    356. Shawn S.
    Beautiful hotel and bar area. We were staying the weekend with friends and went to the bar for some cocktails and appetizers. The bartender, Tommy R, was very friendly and the service was outstanding. Tried some of the new items on the menu and it was delicious. We were just going to go in for a quick early evening freshner but we ended up staying the whole evening. Fantastic three-piece jazz band. It ended up being one of our best nights in the city. We'll be back soon! Thanks US Grant and Tommy R. for a rememberable fun evening. Next time we might stay at the hotel. Great location and pleasant staff.

    31/01/15 | Link | Rating: 5.0
    357. Angie P.
    We had such a great time at the hotel. The decor and location can't be beat! We were checked in by Nicholas who was so sweet and made our stay even better. We had to wait 30-minutes for the room to be ready and they brought up the roll-away bed for us. It ended up taking an extra 15 minutes more but they were very attentive and even gave us some points for the extra wait.

    The breakfast and the gym was average but the hotel itself is beautiful and a great place away from home.

    Thanks US Grant!

    25/12/13 | Link | Rating: 5.0
    358. Sara D.
    This place is a perfect escape!  The entire hotel is gorgeous and beautiful.  The staff are all so friendly and courteous.  Ask for an even numbered room so you dont have a view of the roof (although there is a garden on the roof to look at) if you're staying in a standard room.  Only thing that keeps irritating me every time I stay here is that it's $40 for overnight valet parking and there's NO self-parking for a lower rate.  I understand it is downtown San Diego, but I hate how i have to use the valet. Breakfast at the Grant Grill is excellent; try the californian if splitting with someone.

    08/03/14 | Link | Rating: 5.0
    359. Sunny S.
    Dare i say it? The perfect stay.

    Upon late check-in during the evening we were greeted by a friendly asian valet attendant/doorman who was nice....but not fake nice.....if you know what I mean?

    Front Desk? Same great experience. Another friendly, professional, and laid-back gentleman to check us in.

    The room? luxurious but not overwhelming. Great big bathrooms with large showers. There was some rattling noise that shook the windows but it only lasted for about 5 minutes. That's ok because if it continued we would've asked for a room transfer.

    Concierge? Awesome referrals when we were looking for breakfast spots around town.

    Telephone/PBX operators? Friendly and fast. Replied to all of my questions.

    The only thing that I have to say that was kind of unplesant was when my girlfriend and I returned back into the hotel and used the lobby restrooms, we noticed when coming out there were two guys wearing dark suits and light blue/green ties. They looked liked they either belonged to Security or Front Desk.....but definitely needed to back up because they were making us feel uncomfortable. I know they were simply observing us to make sure we weren't just transients from the streets but as a suggestion, how about you guys give your visitors a little room to breath? Can't you observe and report from a distance? Maybe I should give the staff the benefit of the doubt and say they were just congregating around the restrooms in the lobby....but even with that said I don't think staff should be using those anyways....just my opinion.

    14/12/13 | Link | Rating: 5.0
    360. Jon K.
    This is an amazing hotel. Very luxurious without being pretentious. I was able to snag a deal using Priceline's Name Your Own Price (one hundred nineteen per night). The US Grant is the only five star hotel in the downtown area; use that information to snag your deal.

    The US Grant is a beautiful historic hotel. The lobby is breathtaking. The hotel was built in the early 1900's, and the rooms have modern amenities while keeping their original, historic charm.

    The location is perfect. While the hotel is listed as a "downtown" hotel, the Gaslamp area begins across the street. Horton Plaza is also across the street. Petco Park is close by; an easy and enjoyable walk through the Gaslamp. There is an MTS Trolley stop less than a block away (Civic Center Station @ C St and 3rd), so you can travel just about anywhere in the San Diego area using the MTS Trolley; which is a delight to ride.

    I love the little things this hotel does to make my stay the best: turn down service with comfy slippers set out for each guest, comfortable robes in the room, complementary bottled water, outstanding service from every member of the staff.

    We also dined at Grant's Grill. I will write a separate review, but the bottom line is make sure you eat here at least once during your stay.

    Please note: If you are unaccustomed to staying in "downtown" hotels, the overnight valet parking charge may seem steep (thirty nine). But it is worth every cent especially when compared to hotels in downtown Los Angeles (fourty five) and San Francisco (fifty two). The valet parking crew at the US Grant are professional, helpful, and take excellent care of your vehicle.

    I highly recommend this hotel.

    11/12/13 | Link | Rating: 5.0
    361. Tina O.
    Great historic hotel, staff is great, attentive and courteous . Grant grill is excellent. Valet a little pricey at $39 per night.

    09/09/14 | Link | Rating: 4.0
    362. Senia G.
    ok, booked our room here,from some website for either our 2nd anniversary or the Husbands Bday (overnight stay)...as i had lots of things planned. so here We go this hotel is Beautiful inside, our room woohooo very nice. Here comes the BUT,  they charge a lot for Valet per day. (you Can However come in and out) but once you pull out the Hotel ,  you see BUMs , yes BUMS everywhere ...total Shocker!!   short walking distance to gaslamp and stores, We ate at the hardrock cafe :)

    21/08/14 | Link | Rating: 4.0
    363. LaTonia W.
    I would like to give them a 4.5 or 4.75 but definitely not a 4 so 5 full stars will have to do.

    Stayed here at the beginning of February for 4 days in a full suite. Everyone was super nice and extremely helpful. Car was always pulled around fast when we were ready to go exploring the city.

    Our room was super clean and beautiful but lacked color as all the colors were muted, IMHO. Some flowers on the dining room table or a couple of colorful pictures would have really made a world of difference.

    My heat went out but maintenance was there lickity split to fix it and very happy to ensure my happiness. The cleaning staff was amazing and I tipped them everyday for their willingness to satisfy us and make our stay happy.

    Loved the jacuzzi, jetted tub. Rainbow lit and everything. Hard to explain but try to get this tub if you stay in a suite. Nice view of the NBC studios and ocean in the distance.

    Room service was on time, hot, fresh and delicious.

    I am a Spg Platinum member so internet was free for me as well.

    Keep up the good work!

    09/06/13 | Link | Rating: 5.0
    364. Happy In LN H.
    The Grant is a beautiful historic hotel with all of the luxurious amenities and sensibilities of my favorite Starwood properties. Unique and friendly it is impossible to be disappointed. During my recent stay the front desk staff and concierge were friendly, accommodating and helpful.
    The hotel is conveniently located near the train station, trolley and Gaslamp. The rooms are beautifully appointed and the support staff is super helpful. The hotel was full but deceptively quiet. We loved the bar especially the two Chris'. Get the pretzel nuggets. They are very yummy.
    Heartfelt thanks to all there including the 11th floor staff.

    29/10/14 | Link | Rating: 5.0
    365. Tiffany C.
    I stayed at The US Grant 2 weeks ago for 4 days for my birthday weekend. This truly IS a 5 Star Hotel.

    I have stayed at the Omni, the Manchester Hyatt, Hotel Del Coronado and a couple of others, and this place by far exceeds every one of the other hotels, easily.

    Service - the service is unbeatable. They pay close attention to the needs of all their guests. Their valet attendants are very professional and also very attentive. I didn't have to open my car door once my whole stay. They offer complementary water bottles (Please don't ever stop this). Room service was always on top of everything and they were all so sweet! The turn-down service was also great and I love the little chocolates they left on the bed for us.

    Rooms - let's just say that when I got home, my bed looked so depressing and I found myself wishing that I could somehow zap my huge comfy king size bed from The US Grant, into my room at home so I could keep it forever!!! lol! True story!..
    The rooms are so nice and kept very clean. The bathroom are nice and have a huge walk in shower. Again, the beds are AMAZING and I still miss it to this day!! lol!

    Hotel - the hotel is beautiful. There is so much art and history spread throughout the hotel that you could spend a day just checking it all out. The hotel itself is also kept very clean. They really pay attention to all the details and I truly appreciate that.

    Overall - I loved my stay at The US Grant and I will absolutely be back. I feel so spoiled and now I can't look at other hotels the same. If you're looking for luxury, cleanliness, excellent service, beauty, and to be spoiled - you must stay at The US Grant! You will not be disappointed!

    17/12/13 | Link | Rating: 5.0
    366. Mark H.
    We stayed here for a quick one night stay before heading up north of San Diego for a longer resort stay.  

    Check in was very smooth.  We were staying on an FHR rate and the front desk agent did a great job of explaining all our benefits.  I had booked a legacy suite and due to the short stay and late check in, there were no upgrades available.  No big deal for a one night stay.

    The legacy suite was very comfortable, albeit a bit on the small side. If we were staying longer I definitely would have booked a larger suite.  The room was clean and seemed to be in very good condition.  The bathroom was clean and had everything we would need.The bed was super comfortable and with the quiet room, we had a great night's rest before our drive out of San Diego.

    In the morning we enjoyed an in-room breakfast.  My girlfriend has some small dietary restrictions and the lady who took my order did a great job of getting all our requests correct.  The order arrived promptly, without any errors and all the food was great.  

    Check out was just as quick and the valet team did a great job of helping us load the bags.  I always enjoy the water on check out as well.

    Overall the US Grant was a great hotel and if I were to stay in San Diego for a longer period of time I would definitely consider staying at the US Grant again.

    02/01/14 | Link | Rating: 5.0
    367. Ed N.
    You gotta try this drink called the Tasty One by Dr. Neubecker. It's tart but balanced by just enough sweetness from a nitrous charged foam of St. Germain so that by the time it hits the back if your throat it's perfectly in balance...

    10/02/15 | Link | Rating: 5.0
    368. Margaret F.
    Once again a magnificent stay!!! Beautiful, historic and pleasant! Staff is always so polite, no matter what shift as you are coming and going. They are always so accommodating to late check outs and early check ins. ;) shhh

    Rooms are so clean!!! Beds are wonderful with the best linens. We have stayed here before a day or two but this time it was just over a week. Out of all the hotels to choose from we are glad we stayed here!!  Can't wait to come back!!

    17/04/14 | Link | Rating: 5.0
    369. Kahlie S.
    Two Words: Breakfast Buffet.

    13/07/14 | Link | Rating: 4.0
    370. Maria C.

    When you walk in, you are enamored by all the chandeliers, marble floors and bright lights. PRETTY!!!

    I've been to 2 private parties in The US Grant and they were amazing!!! Open bar and appys were provided and everything I sampled was good. Service was on par, and the employees are very courteous and friendly.

    Their renovation really paid off and one day will def stay for a staycation!

    20/06/12 | Link | Rating: 4.0
    371. Glenn J.
    I stayed here over the weekend and enjoyed the whole experience.  The service is top notch and the place is beautiful. At night you get turn down service which includes, removing all the decorative pillows,  mints, turning on the radio, and filling your ice bucket.  I was impressed because I've never stayed anywhere that did that for you.  Also the valets give you a bottle of water when you get your car.  

    I do have one nit to pick with the place.  I stayed on one of the lower floors facing the street and the noise was a little loud for me.  Granted,  this place is right in the Gaslamp district so you can't be too critical.  If you want a really quiet room I'd ask for one of the interior rooms.  

    P.S.  They have absolutely the best robes!  If anyone knows where I can buy one let me know.

    20/02/14 | Link | Rating: 5.0
    372. Jared R.
    We had a great stay at The US Grant! It's everything a luxury hotel should be and every detail counts.

    The concierge was extremely helpful and provided us tips and tricks for getting around the city easily. I especially loved their suggestion of taking the ferry to Coronado.

    The hotels restaurant is an awesome way to wind down at the end of the day. With live music on the weekends, it's a happening place.

    The rooms are clean and comfortable. Their turn down service is impressive they even remember to put ice in your bucket.

    Overall, we had no complaints! This hotel is located in the heart of downtown San Diego near shopping, dozens of restaurants and lots of entertainment. We look forward to our next visit.

    23/02/14 | Link | Rating: 5.0
    373. Kristen F.
    The room was nice, BUT... Rooms weren't ready when we got there and then they delivered my BIRTHDAY FLOWERS to the wrong room and did NOTHING to resolve the situation. Their comment? They are "not recoverable". What did they offer? A breakfast the next morning. We said no. The flowers were worth WAY more than that.

    I was asked to email the issue to corporate. What have by done? Two weeks later and NO RESPONSE.

    We will NEVER stay at he Grant, or any other Starwood Hotel again, and we travel.

    10/12/13 | Link | Rating: 1.0
    374. Ron L.
    The service and attitude was superb on every level:  from the Valets to the Front Desk to the Concierge.  Even the Chambermaid's work was unusually thoughtful.  The food and service in the Grill for both breakfast and dinner couldn't have been better and more considerate.  And we did receive very special treatment for our 49th wedding anniversary.
    I believe the staff reflects a very knowledgeable management, who knows exactly what a guest wants from a hotel.

    24/11/14 | Link | Rating: 5.0
    375. Keith L.
    I wanted to give this place a lower score but to be fair I can't.
    The staff is exceptional, the service is great, and it's very clean.
    They are very accommodating.  My challenge is the place is very old, and it has that old smell, but only in the hallways, the room didn't smell.  The room was very clean, just not modern, and I expected that.  The walls are kind of thin, and I was awakened  in the middle of the night a couple times with noise in the hall.  You can't blame the hotel for rude people late at night.
    The reason I wanted to give a lower score is because for $245.00 a night I thought it was overpriced, and parking is $42.00.  Yes $42.00 per night, but again to be fair I called a couple other hotels in the area and they charge the same.  They must all get together, and come up with a price and stick together.  You can park on the street though after 6:00 PM for free.  You just have to be up by 8:00 AM to feed the meter before parking enforcement starts. The noise you may hear with sirens, and cars and such outside is normal for downtown.  No matter where you stay downtown you will more then likely hear a lot of noise outside.  That comes with the location.  You can't blame the hotel for that.
    So with that said if you are looking to stay in an historical building, with outstanding customer service, and don't mind paying a premium you may love this place.

    23/02/15 | Link | Rating: 4.0
    376. Sunny S.
    Great location in downtown San Diego .. Stayed there for my birthday weekend. The stuff are nice and helpful .. The hotel kinda old but nice and clean and rooms are small. It was short walks to the mall or a few great restaurant near by. I would stay there again.

    14/11/14 | Link | Rating: 4.0
    377. Sonya V.

    My stay got extended and the staff handled it with no problem at all.  In fact, there were no problems, except that valet is about $45 a day (hint - there is a garage across the street).

    I think I had a mini-suite and it was quite sufficient.  The bathroom was small, but that is the norm anyway.

    This is close to many restaurants/bars/attractions and I will definitely stay here again.

    27/03/14 | Link | Rating: 4.0
    378. John G.

    One of the best hotels we've stayed at in sunny San Diego. Located in the heart of downtown San Diego and just across Horton Plaza Westfield Mall and the Gaslamp District. Convenience is an understatement as it's close to everything in downtown San Diego. But then again, everything is pretty much a walking distance in the downtown area.

    There are so many superlative adjectives to describe this hotel and I might run out of words to describe the opulence and grandness of this wonderful property. I can list them all, but I'm not even gonna try since pure words alone cannot describe the amazing feeling you get when staying here. One has to experience the many luxuries it has to offer.

    The staff is first-rate and very professional. Everyone from the Valet to the Guest Service Agents greet you with a warm "Hello" or "Good Morning/Afternoon/Evening" whenever you pass them by; and always willing to lend a helping hand. These little things matter in the Hospitality Industry, and it means a lot to be acknowledged....unlike in some other properties.

    The room is decorated elegantly as it is modern as well as vintage, and yet it's very warm and inviting. There's a large mirror on the wall that Da Wifey loved and the bed is beyond comfortable and relaxing. The bathroom amenities are topnotch and the large shower head is soothing as the water gently massages your naked skin. (That was redundant, I know) You get your usual sets of bathrobes, towels plus one humongous...no, make that GINORMOUS towel that could fit a couple. You don't need a bathrobe with that kind of towel. They even offered slippers that Da Wifey found convenient.

    The lobby is beautiful and even the elevator landings are impressive. (See photo) Fitness Center is more than adequate and it's fully stocked with towels, bottled water, headsets and healthy apples. A great security feature they had was that you can't use the guest elevators unless you insert your card key. This alone is a great deterrent if you're security conscious, which everyone should be.

    Then there's the architectural aspect of the building. It's uniquely San Diego and is also listed in the National Register of Historic Places. The Hotel was built by Ulysses Grant Jr. in honor of his father, the Civil War Hero and 18th President of the United States. It stands out with the classical look and even so at night when it's lit up in blue lights surrounding the hotel.


    08/07/12 | Link | Rating: 5.0
    379. Amy U.
    I seriously love everything about this hotel.  Everything!  Great rooms, awesome restaurant, the best staff ever and it is a Starwood Hotel.  Score, score, and SCORE!!!  So classy, romantic and just darn perfect.

    10/10/14 | Link | Rating: 5.0
    380. Erin K.
    We stayed here last weekend on a Friday and Saturday night in a small suite (I think it was called a legacy suite).  Overall we enjoyed our stay; I would definitely come back here.

    Bathroom was small, I would assume due to the age of the hotel.  It did have a bathtub though.

    The fitness center is in the basement and has just the basics.  Not as much equipment as you would expect of a hotel of this caliber.  It was just adequate.

    Service in general was very good.  The hotel staff is extremely friendly.  They also have turn-down service.  Valet was always very fast, we never had to wait for the car.

    We ate in the lounge at the Grant Grill for breakfast and late night dinner on Friday.  The food was above average for a hotel/resort and my cocktail in the lounge was really good.

    The hotel is very well-maintained and I appreciated the beautiful flowers in the lobby.

    Location is great for tourists, it's very close to the zoo and Gaslamp district.

    05/03/14 | Link | Rating: 4.0
    381. Christine L.
    Beautiful historic property.  Love the giant chandeliers in the lobby.  Room was beautiful, clean, and the bed was super comfy.  The room was slightly dark, and outlets are limited.  I would definitely stay here again!

    15/03/14 | Link | Rating: 4.0
    382. Jen B.
    Beautiful hotel with excellent service! Paulo and the rest of the staff really treated us like royalty. Food was great. Hotel is located right downtown near the water, great restaurants/bars, CVS, Starbucks, airport and mall. Rooms are on the smaller side, but adequate. I can understand how people would find the rooms to be noisy, but we slept with the fan on and never heard a thing, and I am a very very light sleeper. I would absolutely recommend this hotel.

    12/12/14 | Link | Rating: 4.0
    383. Matthew T.
    Great hotel for SPG Plat.  Upgrade to a huge suite overlooking the city.  Probably the best hotel in Downtown.   If the Westin is half the price, that is a better deal.  

    Breakfast here is good and there is a decent happy hour.  

    The only problem with this hotel is the parking cost.  I think It was $40+ per day sans tip.  If you cut a deal with the Ace Parking guys around the corner you can park there overnight for $20 per day.

    The hotel may look old from the outside but the suites are very classy.  Two bathrooms that are huge.

    23/02/14 | Link | Rating: 5.0
    384. Katrina M.
    I love this hotel, it's hands down one of my favorites of all time.
    I was here this past weekend on our surprise engagement trip. The entire hotel staff bent over backwards and helped make it the best weekend ever! We stayed in the landmark suite which was absolutely lovely. They sent up champagne and chocolate covered strawberries as a congratulations. The staff is on point and so helpful 100% of the time, top notch.
    The rooms are great, the bar is nice, good atmosphere and tasty drinks. The location is downtown, no pool which is unfortunate. There's a coffee bean within walking distance and it's close to Coronado which is one of my favorite parts of SD.

    11/10/13 | Link | Rating: 5.0
    385. Rob L.
    Truly excellent hotel experience

    Upon making reservations, I contacted the concierge about doing something special for my five year-old daughter. Our trip to San Diego was a reward for her hitting some big reading and math goals, so I asked them to send up a congratulatory treat tray when we arrived.  They did so-- an assortment of cookies, iced milk, and M&Ms with a note from the hotel saying "Congratulations" on her being a wonderful scholar and child.  Our little girl was beaming.

    Checking was smooth with the valet escorting us in, ensuring the bags arrived in our room, and the service desk person took over.  They literally ensured we had a person address every question we could have.  When we got to our room, children's supplies were already there, a baby bathtub was in the bathroom, and a kid-sized robe was even in the closet.

    As with most historic hotels, the rooms are a little small compared to modern luxury hotels. Barely noticed though as the decor was top-notch.  Just wished basic in-room Wi-Fi was supplied without fee.

    Checkout and valet services were seamless throughout our stay, as well.

    One of the best hotel experiences we've had, on par with The Broadmoor in Colorado Springs.

    13/10/13 | Link | Rating: 5.0
    386. Jenn G.
    Stayed there for a work trip. My assistant accidently booked the trip to start one day earlier than my planned travel dates.  They didn't bother to mention this to me when I checked in and charged my credit card for 100% for the late arrival.  I can't ask my company to pay for it since it's a booking error.  I completely understand it's their policy but I think they should have made an exception for client satisfaction reasons.  I will never stay with them again.
    Oh, and my room wasn't ready at check in time (shouldn't it be sitting there waiting for me since they it reserved for me the prior night and charged me for it??).

    30/01/14 | Link | Rating: 1.0
    387. Rich H.
    Beautiful historic hotel in a prime downtown location adjacent to the Horton Plaza and gas lamp district.  You can walk or uber to everything downtown has to offer.

    During our five day stay we also hit the zoo, balboa park, La Jolla cove, Mt. Soledad, and Petco park.  All were minutes away with surprisingly little traffic.

    The hotel is nicely updated.  The lobby is glamorous yet keeps its historic charm.  I think we hit this place when it wasn't busy (mid week mid December) so we felt like we had the run of the place with plenty of attention.  I believe it may get overrun with its multitude of meeting halls, weddings, and conventioneers.

    The lobby bar and grill is renowned for its cuisine.  We hit the bar a couple of times but the drinks are pretty pricey (pricey being my only negative comments on most things).  Quality drinks and a friendly staff.  We ran into a couple of patrons who were staying off Starwood rewards, that may be a more feasible way to afford this place for a getaway.  

    We had a 6th floor corner room overlooking Broadway.  I recommend the small upgrade for a corner.  Very comfortable beds, pillows, and heavy comforter.  In room service and in room bar were a little to expensive for our taste so we did not try it out.  22% service and 3.50 tip per order.  Nah.  Bathrooms were large and appointed with a large walk in shower.  Two seating chairs and a desk with stationary.  Housekeeping and turndown service was exemplary.  I did read negative reviews on noise, to that, my wife did complain so I will mention that it is louder than some more modern hotels, but get a higher floor room and a nightcap, in that comfortable bed it was snooze city.  The windows do open for fresh air about 6 inches but they were very difficult to lift.

    We rented a car and the hotel parking was $42 a day.  A little sticker shock on that one.  But it was easy to use, the wife loved the service and the parking staff were quick and great to get hints for directions or food recommendations.

    Fitness center was small, but had a few very modern treadmills, ellipticals, and weight machines.  I dug the complimentary bottled water, apples and earphones.  I appreciate the little things I suppose.

    Overall, nice hotel, good mix of historic with modern amenities a swanky bar and staff there to please a discerning patron.

    17/12/14 | Link | Rating: 5.0
    388. Sam S.
    The good: awesome pillows and bed, great nightly turndown service, beautiful lobby, helpful valet and front desk, friendly service

    The bad: torn furniture in room, disgusting ventilation fan in the shower, major construction on buildings right outside the window, housekeeping knocked on our door the first day even though the do not disturb sign was hanging on the door.

    02/09/13 | Link | Rating: 3.0
    389. Chris S.
    My favorite hotel in San Diego. The rooms are classy, the legacy suites in particular are cool and funky with great artwork. The staff is marvelous. Even the maintenance and housekeeping personnel greet you and say  "hello " in the hallway. Valet parking is expensive ($38!) but very fast and courteous and there isn't anything much cheaper in the area. The location is perfect, directly across from Horton Plaza on the edge of the Gaslamp District.

    The bar is fabulous. Live jazz most nights. Perfect service and bartenders who make great drinks, including all the classics plus seasonal specials they make with herbs and flowers from the hotel's rooftop garden. Truly a great hotel experience.

    31/10/13 | Link | Rating: 5.0
    390. Rachael C.
    I stayed at the US grant for one night to celebrate my recent birthday. I had reserved the Landmark Suite for a Tuesday evening and specified it being my birthday. Booking the reservation was easy and they even honored their cheaper on line price. They tried to get me more discounts but unfortunately I didn't qualify for them. I appreciated the effort though

    Suite was 285.00 a night (without taxes)
    Parking (Valet) is $35.00 but since I worked nearby I parked for free and the hotel was half a block away.

    Upon arrival I was told they had upgraded me to a signature suite (score). I was given a 6th floor room and away I went. From the moment I walked in my mouth dropped. A decent walkway into a sleeping area of two king sized beds and a separate living room area, dining area and office area. Even though we didn't use them there was also two separate flat screen tv's. The view was actually pretty decent and I got to see the pretty blue illuminated lights when the sun went down. Full length mirrors for the lady's in the sleeping area. Everything is tastefully done and has managed to keep some of it's classic charm

    Next it was to the bathroom..oh holy hell..Upon opening the door I thought I had stepped foot in the Colosseum of showers. I think it could literally fit 8 people. I am not sure why anyone would need that kind of space.. (Ok I could think of a few) It has 6 water spouts that sprayed in all different directions. Everything was tiled and had a sitting area. I partook in a quick shower and went straight for the spa quality robes..Soo nice

    A knock on the door came shortly after I had basked in everything awesome. Being brought in was 6 chocolate covered strawberries with different adornments and some fancy water.. For free since it was my birthday. Sweet

    At this point I am almost ready to leave for dinner..I almost didn't want to. I asked the gentleman who bought the strawberries in if they could chill my three bottles of champagne for me for when my friends and I came back. So after much food and fun at 11:00pm the champagne was chilling in 3 separate ice buckets.

    The only couple VERY minor dings were the fan in the bathroom is pretty weak and took forever to rid the fog off the mirrors

    and in the morning the fridge was super warm and the little cakes we had in there didn't keep like they should have

    All in all for the price, location and amenities I would highly recommend the Grant for any occasion. It's beautiful inside and out an was a almost near flawless stay. Many thanks

    25/11/12 | Link | Rating: 5.0
    391. Walter M.
    Most travelers look to the skyline, then location when choosing hotel accommodations. It's hard to resist elevation and a view or small boutiques, but The Grant IS the OG hotel in SD. It's also a place most San Diegans only know for their amazing grill and lounge. From a local perspective  it's a landmark, historical, architectural. You can't build them this way anymore. The history alone is unbeatable with lore and truth some museums may be interested in. 100+ years is not too shabby.

    The crown jewel, pride and joy, the most fabled hotel not named Del I think it behooves us to look within when looking to fully enjoy our city. All too often people from here, never experience their city from another perspective.

    Not gonna lie, this is one of those places you save up for and stay once a year. I spent more for accommodations for 3 nights in the Grand Deluxe than a week at a Palazzo suites. My second stay here was even more impressive with the Signature Suite. Our cost of living here is expensive and perhaps that's another reason so few of us come here, but man is it worth it.

    First off you see it, you see the glam, it's invigorating. Valet and bellhop are inviting and the front desk is helpful and courteous. Concierge when I first told him I live here, he was surprised, but treated me no different. Turn down service on their pillow top beds was  something to look forward to. Maybe it was the thought of staycation, but they may be putting my vera wang mattress to shame. The marble floors and monster tubbed bathtubs lend themselves to the classic, clean, contemporary look. Beige, woods accents, plush upolstry, white molding. Pristine. Nice views. Don't come looking to booze it up day club style at the pool because they don't have one. Sorry Cabana lovers. The lobby is big and wide, subtly busy like a hotel should be, filled with energy. Every hallway is decked with details, many of which are hand done. Chandeliers aren't making a come back, they never left.

    Since they don't have a pool and you want to take in a spa treatment, I would advise against it. Based on the price point alone. $110+ per hour regardless of what you get. If convenience means more there are places within walking distance at more reasonable rates. Gratuity not included. Gym is small, but has good equipment, would rather run through the streets than on the treadmill inside though. Water pressure was ok, water heated up nicely. Ventilation could be better, in the temperate SD they get away with it, but anywhere more  drastic, would create problems.
    Room Service is great, prompt, professional, but to me lacking in the flavor department and literally twice what you would pay down the way at a café and this is just for breakfast. Non breakfast items are even worse in the gouge. 22% service charge + $3.5 delivery charge is added to your room, gratuity is included.

    To differentiate between the Grant and the Grant Grill within the hotel which is probably more well known I'll keep those thoughts separate and probably the only reason this won't get the 5th star. Checkout was a bit of a hassle because I totally fought the extra $150 for the breakfast and dinner I ordered through room service. Those fees are no joke.

    It's amazing in history, ambiance, irreplaceable glam and a landmark but they sure can nit pick and jack up your bill. If you want an economic place to stay, look elsewhere. Come to the grill to get a sneak peak at what awaits you. Changed my mind, 5 stars only because if your reading this you've probably never been, but should.

    25/09/13 | Link | Rating: 5.0
    392. Stephanie R.
    I'm a local and this wonderful step back in time, step in to warmth and hospitality, is exactly what I look for when I'm downtown! Today for jury duty; other days, passing thru with my sister on an invigorating urban crawl; and in the evening, for a proper cocktail with pals and a bit of atmosphere and elegance.

    The staff feel like friends even if only just meeting them. And clearly someone in management is paying attention to the important details of running a good business. Everyone is smiling. That makes a huge difference in the experience of a guest... local or international woman of mystery.

    Thanks for my water bottle full of freshly squeezed lemonade today! It made jury service extra special!

    01/08/14 | Link | Rating: 5.0
    393. Danny N.
    We have never stayed here before , but found it through hotels.com
    We were visiting legoland & zoo so we only had 1 night to spend in San Diego. We were very satisfied with US Grant. It was higher than our usual price range, but we were on vacation and wanted to treat ourselves. It's definitely a 5 star hotel. The staff was very friendly and polite. They definitely make you feel welcomed.

    18/04/14 | Link | Rating: 5.0
    394. Ayla S.
    Fantastic hotel. They met and exceeded our expectations. We had a dog with us, and I was delighted to receive a doggy gift bag upon check in. Our pup got a full bag of treats, a toy, and a roll of poop bags. :)

    It's so nice to be able to leave the dog in our room when we go out. They simply ask for a phone number in case she starts barking.

    Housekeeping was very accommodating (provided us with a fridge and microwave upon request), and room service was quite tasty.

    Location was convenient as well! Easy to walk to dining and shopping.

    12/05/14 | Link | Rating: 5.0
    395. Brian R.
    Amazing amazing time in gaslamp. The front office director was fantastic and the whole staff was try welcoming and hospitable. From valet, to room service, to the front desk to the concierge. Everyone was great and my whole party had a great time for my bachelor party

    28/08/14 | Link | Rating: 5.0
    396. Myra M.
    Everything from the appearance, the greeting of the valet, the rooms, and the service was amazing. Prior to booking a month in advance I mentioned I was graduating and that it was my boyfriends birthday that day of check in. They brought us delicious chocolate truffles with a sweet card telling us congrats and happy birthday! We have a nice view of the city and could even see the ocean further down.

    Just two minor details they could work on. There was a rip on the comforter (as much as we pay they should replace that) There was a nasty smell coming from the bathroom, after three calls they took care of it, somewhat. They opened the vents and sprayed an airfreshner. We felt it still smelled but we decided not to switch our rooms it was too late and we were too tired.

    Oh and be prepared to walk a LOONG way to the room from the elevators the hallsways are long! BUT that's the least of my worries, just ask for a room by the elevator.

    04/07/14 | Link | Rating: 4.0
    397. Abby G.

    -Valet only for a steep price of $39 per car, overnight with in and out privileges. The valet staff is absolutely superb! There will be gentlemen at each one of your car doors, one who is already taking out your luggage, and another offering you water all in the span of 30 seconds. It's wonderful! You can also call ahead for you car in your room- and they'll have it ready for you by the time you get down. There's no alternate parking that I've found- so most people will have to suck up the pricey valet and just enjoy the service. The fee is usually charged to your room, but you can also pay it separately at the valet desk as well.

    -I encourage everyone to utilize the concierge, as they helped me dinner reservations for 12 on a Saturday night.

    -The location is ideal for a night out bar hopping in the gaslamp district. All the bars and restaurants are within walking distance. If you can't find the place while driving, it is right after Yardhouse on the right side.

    -I stayed in the signature suite (2 king beds) a regular room with a king bed, and another regular room with 2 queen beds. Despite the other reviews, my rooms were rather large. The signature suite is a beautiful room- especially the bathroom, the shower is as large as my apartment! It's a great room to pre-game in ;), no fridge or tub to ice any drinks though. The other two rooms were great, the double beds was larger than I expected, so I had no complaints on the size. Oh, and the beds are the marshmallow clouds of comfort! & you also need keys to get up to the rooms/elevators.

    -Since this a more high-end and luxury hotel, the crowd is more older and quiet. I came here with a bunch of newly 21 year old's for my 22nd birthday and we stuck out like a sore thumb. You could easily hear us being rambunctious in our our rooms, but we didn't get any complaints.

    -NO RESORT FEE! & Pet friendly :)

    Overall, a wonderful hotel with great staff and service!

    03/04/14 | Link | Rating: 5.0
    398. Ray C.
    If I could add a sixth star, I would! This property is amazing! Conveniently located in the heart of downtown San Diego, everything you'd possibly need is within walking distance. The hotel is well kept, staff is awesome! Bar and restaurant were very nice! Rooms were spacious and very clean. The only downside is, there's no pool at the hotel. Other then that we'll definitely be coming back.

    24/08/14 | Link | Rating: 5.0
    399. Alexander S.
    Beautiful facility.  Top-notch service.  Fabulous lounge and grill.  

    Being an historic hotel, however, the rooms are small.  Anticipating this, I booked a grand-deluxe room, which are all on the top floor and are several upgrades above the standard room.  It was nice, but still small.  When you view the pictures of the rooms on the hotel's site, what you see is the entire room.  There's not more to the left, right, or behind the photographer...that's the whole room.  I won't mark them down for this, however, because it's to be expected.  Just a caution if you like a spacious suite.

    Let me say again: incredible service from the valet, to the desk, to the lounge, to the restaurant, to the concierge.  Absolutely, pampering and professional.  Shout-outs to: Roz (sp?), Paulina, Alberto, and Beatrice.  You made our stay a memorable one.

    14/09/14 | Link | Rating: 5.0
    400. Nina D.
    I feel most comfortable here!

    If you have never been, you should stop by for a bite or drinks any day of the week.

    You won't be disappointed.

    Today my server was Augusto. And if you're wondering he's awesome.

    This should be the standard for all food/beverage businesses.

    10/08/14 | Link | Rating: 4.0
    401. Grace C.
    Mehh. I used my starwood points for a 1 night stay. I expected it to be amazing because C'mon its the Grant! It's been around since 1910 and  has such an elegant and regal feel to it. Every time I walked by I always pictured foreign dignitaries and rich business people stay there.

    When we checked in at 5pm our room wasn't ready.  We had to wait 40 minutes. To be fair, they did offer us a free drink for our wait, but we didn't take it. After we finally got the keys to our room, we rolled in, expecting a big fancy suite since I had booked the Legacy suite. It was pretty small for a suite! I guess if you're in a historical building things were built smaller back then. Can't really compare suites in San Diego to Vegas, I guess.

    Overall my stay made me wish I had picked the W or the Westin to use my starwood points!

    15/10/13 | Link | Rating: 3.0
    402. Tony A.
    Our original hotel had a maintenance problem and we got booked into here. Overal it was a good stay but for the price the room was a little blah. Nothing to crazy but nothing below average either. The staff were very nice and helpful. The hotel itself is very secure and very beautiful. Location is great in walking distance to pretty much all the main spots in San Diego all in all I'd stay there again.

    23/01/15 | Link | Rating: 5.0
    403. Kat S.
    Wonderful hotel!  
    We just came back from a 4 night stay and my husband and I were both impressed by the friendliness of the staff, the good location, and the food/drinks at Grant Grill.   We stayed in a king room, which was smaller than we were expecting, but modern and beautifully decorated.  The staff was polite and helpful.  The hotel's location is great, and all the bars and restaurants in the area made for a very fun weekend.  I used the fitness center twice, they have a fridge full of water bottles and also complimentary headphones to use with the machines.  
    We have stayed at a few of the Mariotts and the W while visiting here, but we're converts to the US Grant now due to the great stay.

    08/09/14 | Link | Rating: 5.0
    404. Luke M.
    Overall a wonderful hotel experience with kind and caring staff. We went to celebrate our anniversary and upon checking in we were upgraded to a suite. The entire staff is attentive and the hotel itself is a beautiful piece of San Diego architecture.  We will definitely return to stay again.

    27/01/15 | Link | Rating: 5.0
    405. Del E.
    Stayed one night at the great historic hotel.  Wonderful service.  I was upgraded to a corner deluxe room on the 6th floor for my stay.  The room was fantastic.  Beds were of course very comfortable and the bathroom was excellent.  All the furnishings and  amenities were top notch.  Being a frequent business and leisure traveler I'm picky when it comes to hotels and this one was superlative.

    The only downside is there were some homeless on the walk over to Horton Plaza across the street.  As a person traveling alone I had to cross the street to avoid and wouldn't feel safe if it were later at night.  

    Also, there is construction of the new park center across the street so the view is less than stellar if you're on a low floor on that side of the building. My view from 6th floor was fine.

    21/06/14 | Link | Rating: 5.0
    406. Jennifer V.
    This hotel is amazing. We stayed here for the night to celebrate my cousin's bachelorette party. We stayed in a suite with two kings beds.

    The staff is amazing and very attentive. There is no parking so you will have to valet your car. It is $39 with in and out privliges. The valet is fast and the attendants always asked if I needed directions or help getting to where I was going. When I checked in the front desk was fast and so polite and courteous. One small detail that I noticed was when a guest would be walking towards the elevator and someone from the staff would be walking by, they would hit the elevator button for you. They do is so quick too!

    The room was very nice and comfortable. I honestly did not want to get up out of bed. The beds were probably my favorite part of the hotel.

    04/08/14 | Link | Rating: 5.0
    407. Tony A.
    Sightseeing in the downtown area last week, my kids and I stopped in the Grant for a looksy.  Wow.  Talk about stepping back into time.  I don't think the place has changed much from what it looked like when it was first built.

    I didn't get up to any of the rooms but, I did take a good and thoural look at everything on the first floor, including the teeny weeny little elevators.  Seeing those, you realize how small (short) men were around the turn of the century compared to how tall they are now.

    If your a history buff and haven't visited this hotel, your missing out.

    13/04/13 | Link | Rating: 4.0
    408. Gwynn M.
    We recently returned from what was to be a 2 day anniversary stay at the US Grant with our 3 dogs. We booked through American Express Platinum Travel Services and were given a room upgrade and early check in. The room was as described and is an historic hotel so it was as we expected. Beautiful lobby and public areas. Be aware the hotel is downtown and there is no hotel "relief station" for the dogs. You have the choice of walking 1 block behind the hotel to the only area with grass that is also where there are an abundance of homeless living and sleeping. There is a dog park about 10 blocks away. If your dogs don't mind using the city sidewalk you might like it here. I never felt safe walking at night and we checked out the next morning bright and early. The guest relations agreed that although the hotel is pet friendly they really provide nothing other than a bed and bowl that we never received in the room and we also didn't receive the complimentary champagne for our anniversary. We will not return, with or without the pets.

    08/04/15 | Link | Rating: 2.0
    409. Erin H.
    Great location and classy decoration. They turn on the radio in your room and put a small piece of chocolate on your pillow which are definitely a plus!

    31/01/15 | Link | Rating: 4.0
    410. Timothy C.
    Booked a two night weekend stay here with points and a suite night upgrade. Booked into the legacy suite on the 9th floor, confirmed a week ahead of time.

    Bogdan at the front desk was very friendly, and was very clear in explaining the platinum amenities and options. Valet parking with in and out privileges for $40/day. We opted for the continental breakfast at the Grant Grill every morning. All the valet drivers smile, are extremely friendly, and have no problem remembering who you are as you come in and out.

    The lobby is very well decorated. The furniture is all very plush and the hotel has an old, elegant feel to it. The legacy suite we booked into was a bit smaller than we thought, but had two rooms, two TV's, a couch, and a bose sound system. This was great for playing music when getting ready or trying to wake up.

    As we got to our room, room service sent up a platter of fruit and drinks to welcome us to the hotel. This is in large part due to the Sheraton La Jolla letting them know we were coming by, but the extra effort to welcome us to the hotel was greatly appreciated.

    Location is amazing - a mere block or two from a very active Gaslamp district. We wanted to try eating at a place called "Searsucker" - we did not make reservations and could not get them. Stopped by the concierge and asked a very helpful person named Brook about it. He promptly called up Searsucker, dropped his name and asked them to set aside a table for two - apparently he has a good relationship with them.

    15 minutes later, we walked into an extremely crowded Searsuckers and were greeted, by name, by the host and seated immediately at a window table for two. WHAT? Re-defining service with just that.

    TL;DR: Great room, great location, over the top amazing service. Exceptional hotel!

    15/06/14 | Link | Rating: 5.0
    411. Steve H.
    First stay here this past weekend.  Couldn't find street parking or self parking garage (I am not sure about the open ACE parking lot across the civic center).  Lots of homeless people were on the street from the parking lot to the hotel, so we opted to spend the $39 valet parking.  The valet was very prompt and friendly.  Once he knew we were checking in, he asked the door man to assist us.  The door man was very nice as well.

    At check in, front desk representive was very nice and friendly.  I did not like the size of the elevator.  Super small.  Anyhow, not crazy about the size of the superior room (other members of my family checked into a king superior and two double superior rooms).  We received an upgrade to Legacy suite (being a SPG Platinum guest). While spacious, the Legacy suite is more like an oversized room than a suite. The blinds did not filter out the sunlight in the morning. My son complained in the morning, and asked me to shut off the lights.  I did like the feel of the carpet in the room, soft and silky.  I really prefer a tub rather than a shower.

    We did not visit the surrounding area, thus really no need to stay here.  We went to seaworld before checking in and then went to Legoland the following day after checking out.

    Service:  A
    Elevator:  D
    Room decor: A-/B+
    Room functionality:  C-
    Carpet:  A
    Bathroom:  B-
    Towels:  A
    Blinds:  D
    Self Parking:  F

    01/07/14 | Link | Rating: 4.0
    412. Saul R.
    A Hotel like THE US GRANT, San Diegoshould have free wifi everywhere in the hotel including conferrance rooms and private rooms and not only in the lobby . No where in the world including all european country charges for wifi in the room. you should stop this practice. Respectflly yours AR Armin MD

    26/02/15 | Link | Rating: 4.0
    413. Sarah S.
    Stay here if you want bad
    Customer service! As a SPg  gold member I am very disappointed! My reservations got missed up and the staff here was rude!!!!!!!!

    05/10/14 | Link | Rating: 1.0
    414. Brett R.
    Super nice, fancy, clean, quality, polite.
    Go here.
    Hell even my wife was impressed, we had sex both nights and that was the first time that happened in 5 years.

    04/07/14 | Link | Rating: 5.0
    415. Flyy M.
    Stayed here with hubby for his 40th birthday weekend.  This hotel would seem to work for families, couples, and/or girls/guys weekend.

    Personnel at Guest Check-In were very gracious at every interaction (check-in, needed directions to a local cafe, needed a toothbrush, check out).

    I tried to book the room via Groupon but ran into some issues w/my account and wasted almost two days booking.  I was looking to book a larger suite, but I'm actually glad the room wasn't that big as our plans got pushed back and we checked in at 1am (after our drive in from the L.A. area). Had I booked on time I would have requested a higher level room in hopes of not hearing the street drunkards. It wasn't too bad, but I will definitely ALWAYS seek the highest level room possible.

    The room decor is very nice. I loved the large mirror and the bed is divine. The comforter is soft and keeps you just the right temperature.  I was surprised to not be hot. The TV is a nice size and the bathroom is nice.  The shower is large, but a soaking/jacuzzi tub would have been nice.  This is a historic hotel so you may not get all of the amenities you may be used to with, for example, a Las Vegas suite. It's still a GREAT hotel. There was a "Don't move the beverages unless you want to pay for them" fridge.  It would have been nice to have a fridge to throw water/snacks in. I think it may have been possible to order one.

    If you get a chance check out the sculptures and paintings in the hotel.  There are some beautiful chandeliers in the lobby. you MUST go to Cafe 21 which is a 5 minute walk from the hotel. There is a 7/11 w/in walking distance for snacks (you'll get offered plenty of water by the valet runners). The Westfield Shopping Plaza (pretty decent shopping, Nordstrom is about as high end as it gets from what I saw) is w/in walking distance as well.  You are downtown so there are ALOT of clubs and some of the patrons can be rowdy (you will DEFINITELY hear them if you have a lower level floor), and you will run into several bums/vagrants/people down on their luck/street performers.

    I am not interested in staying at any other hotel in Gaslamp. I would recommend booking early to get the room you desire. Check Groupon for deals. Book/search online for a promo code.

    02/11/14 | Link | Rating: 5.0
    416. Christine F.
    I arrived at the hotel Saturday afternoon expecting a romantic and wonderful evening with my husband. The front desk Paulo helped us and he assigned us to room 603. The moment we stepped into the small cramped room the scent of wet dog hit us right away. The carpet was badly stained and our view faced the alley. The room was dingy and looked very outdated. We were also next to the elevator and handicap room. We went back to the lobby and asked for a different room. The smell was intolerable. We were then assigned room 303. That room smelled better but was next to the AC unit for the whole building and worse the bed was only full size! WTH. The bed would not be able to fit both my husband and myself comfortably. We went back downstairs and asked for another room but the hotel Manager Christina said she didn't have any other room available. By this time my husband and I were super tired and hungry from our long drive but there was no way we could continue staying at this so called "5 star" hotel. We asked for a full refund and left. I would never recommend or refer the US Grant hotel one of the worst experiences we have ever had.

    28/03/15 | Link | Rating: 1.0
    417. Feier C.
    Friendly staff, beautifully furnished room, plush bedding, and just all around luxurious and refreshing! Not much of a view from the specific room I stayed in though

    01/03/15 | Link | Rating: 5.0
    418. Kc H.
    Ok guys.  There is no possible way anyone rated this over 3 stars.  No way.  The smell when you enter the building is musty and ancient.  We are starwoods platinum and the guy at the front desk was completely lost and took over 20 minutes to check in.   Upon walking to the room we passed an open maids closet that was frankly the worst.  I mean smells terrible and the door was held open with broken hanger   When we got to our room there was used plate sitting on floor from previous visit.  After. 45 minutes I walked down and found our baggage on cart and yes believe this pushed the cart up to my room and unloaded the luggage.  

    Anyone that rates this higher than 3 stars must normally stay at the worst best western

    The view is of a roof.   Which I can't bitch about too much other than was icing on cake.

    07/03/14 | Link | Rating: 2.0
    419. Theresa B.
    I wasn't able to book a room here for my stay, but loved browsing through the lobby of this gorgeous, historical hotel.  There is a side entrance with really interesting timeline placards on the walls taking you from the origins of the hotel to present day. Gorgeous and opulent with marble floors and magnificent details.  I felt as if I were being swept back in time!

    28/02/14 | Link | Rating: 4.0
    420. Paul S.
    An historic hotel with style and charm. I have eaten at their hotel restaurant Grant Grill on many occasions but never stayed here myself until Valentine's day. An easy drive on the 94 West into downtown off of Broadway between 3rd and 4th. The hotel looks over Horton Plaza and the NBC building.
    Having received a good rate for the night. The hotel also gave me $80 credit for the restaurant. That scored me huge points with the wife during breakfast the next day at the Grant Grill.
    The only issues we had was the bad wifi connection inside the hotel. They do charge a fee to have in room wifi but the lobby area is apparently free. I found out later though that the lobby wifi wasn't any good. Coming down to surf the net. I couldn't get anything on my mobile phone or iPad. Oh well.
    Another thing is. Don't use the hotel's cab service. They charge double. Found this out later on my night out with the wife. It's better for you to hail a cab on the street yourself. Trust me. You will save money that you can spend on more overpriced cocktails later in downtown.
    Funny story. Do not move anything in the in-room mini bar refridgerator! Only do it if your ready to pay for the item(s). I made the mistake of removing everything on the top shelf in the mini-bar to make room for a bottle of champagne. Well $200 later. I was calling the front desk to remove the charge from my bill. Explaining I was only clearing room in refridgerator for champagne. So carefully putting back all the sodas, wine and beer. My wife and I proceed in drinking the whole bottle of Ballatore before dinner.
    Overall, the shower was refreshing, the bed comfortable, the hotel staff were friendly and professional. Worth every penny spent. A great place to stay a night or two and close to everything in downtown San Diego.

    10/03/14 | Link | Rating: 4.0
    421. Courtney C.
    Loved our stay at the US Grant for 3 nights... we came into town for the golf tourney at Torrey Pines. We loved the room, it had just enough space for the two of us. The bathroom was nice and the rooms were quiet (other than city traffic.) We had Sunday brunch at the restaurant downstairs and it was DELICIOUS! Can't wait to go back!

    18/02/15 | Link | Rating: 5.0
    422. Angela L.
    On a weekend trip from Los Angeles to San Diego, a spontaneous hotel booking led me and my friends to this place. Me and my bf were completely unaware except that it was by the Gaslamp Quarter, as it was our friend who had chosen the hotel for us to stay in.

    With no expectations, entering was a little overwhelming; a little bit of an elegant choice for a weekend that was meant to be for "partying". It was within proximity to the Gaslamp Quarter, and right across the hotel is Yard House - a place perfect for welcome drinks to San Diego!

    Unfortunately we were unable to take advantage of its great location. We spent most of our night at an event in the Sports Arena, but despite that, we came back to a very clean and classy hotel that provided us an excellent night's sleep.

    14/05/14 | Link | Rating: 5.0
    423. Heather S.
    Glamorous hotel but not the luxury I was expecting for the price. The main lobby was beautiful and decorated for Xmas. The front of the hotel is also very beautiful.

    When we checked in, the girl at the front desk asked us what time we would want to check out and we said 11:30 or so(checkout at noon) so she said she would let housekeeping know. Yay for not being disturbed...but housekeeping still tried to enter our room at 9am. Kind of odd.

    The bathroom is our room was gorgeous and the shower huge, but the room was a bit dusty..had some allergies during our stay.  

    Valet was $40 for the night. Crazy!!

    Overall, beautiful hotel but pricy for the accommodations.

    20/12/14 | Link | Rating: 3.0
    424. Gene K.
    ATMOSPHERE AND DESCRIPTION OF LOCATION:  The US Grant Hotel is a Luxury Hotel located in the heart of downtown San Diego and within the Gaslamp District.  Built in 1910, it is located within walking distance of every major downtown attraction:  Horton Plaza Mall (across the street), Embarcadero, Star of India, Petco Park, etc.  It is just 4 blocks from the hustle and bustle of Gaslamp (but far enough away to avoid much of the nighttime noise).  The hotel offers parking with 24-hour valet service for $42 (for 24 hours).  My wife and I live downtown and are fortunate to be just a short walk from the hotel!  

    SERVICE AND STAFF:  If booking for a special event, keep in mind that the US Grant is a Starwood Hotel.  So, if you are a Starwood Preferred Guest (SPG) member, the hotel can earn you points and is listed as a Category 5 hotel!  I booked one night (Thursday night) to surprise my wife for our 4-Year Anniversary.  I noted this on my SPG reservation and was so glad that I did!  I checked in early (1:00 pm).  Normal check-in is 3 pm.  Paulo was extremely helpful and was very supportive of my situation:  trying to surprise my wife by checking in 3 hours before she would be arriving.  He even gave me an awesome upgrade and surprised us by having a bottle of wine and chocolates delivered to our room!  I really appreciated the note Paulo signed that came with the gifts.  What a great, personal touch!  

    ROOM:  We stayed on the 5th floor in a room facing Broadway and Horton Plaza.  We had a king-sized bed with an awesome shower and plenty of space.  With the upgrade, we had 4 windows and could see down into the herb garden and out to the city.  The only complaint for me was that the pillows were too soft!  I should have asked for a firmer pillow, but was too lazy to do so.  ;)  It was a classy room with high-backed chairs and lots of original finishing from 1910!  

    OTHER SERVICES:  I made an 80-minute spa appointment for my wife as part of her surprise.  The hotel offers a nice variety of spa services which can be viewed on their website.  I got the Lavender Dreams for my wife.  She said she loved it!  (Expect a review from her soon!).  The hotel also boasts the best art gallery in San Diego!  The hours vary, but generally they are open from noon to 8pm.  We made time to stop by after we were both at the hotel together.  I would definitely recommend it!  They have some beautiful pieces!  

    CONCLUSION: If you ever want to splurge for one night with someone you love, I can't say enough about the US Grant Hotel

    18/10/14 | Link | Rating: 5.0
    425. Stevi K.
    It's our first time staying at the U.S. Grant and we absolutely love it here! The rooms make you feel like you're staying in a house instead of a hotel room. It's very comfortable and beautifully decorated. Comes with free waters and Cynthia at the front desk offered us free late checkout at 2:00. She was very helpful and nice to us. The location is great too. Only a few blocks from the Gaslamp. We will be back to this hotel for sure!

    25/12/14 | Link | Rating: 5.0
    426. Jenny F.
    I cant say enough good things about the US Grant Hotel in SD.

    We were guests of the hotel but also attending a wedding where we were setting up a photobooth. The ceremony started at 6pm and we arrived to valet at 5:35pm.

    In a rush, we told the valet guys our situation and one of the main guys got our luggage and walked me to the check in. He told the check in that we were in a hurry and to have our bags up to our room immediately.

    I walked up to the room and literally a minute later our bags arrived.

    The next morning around 6am we called for waters and room service knocked on our door within 5 minutes.

    Talk about service!!

    The rooms are gorgeous, totally up to date. Beds are so comfortable and the room has good lighting. I would definitely stay here again and again and the wedding ceremony was gorgeous!

    30/09/14 | Link | Rating: 5.0
    427. Daniel E.
    One of the classiest hotels that I've stayed in, and I've stayed in a lot of hotels. Best hotel in San Diego, and I'm comparing this to the Westin gaslamp, another Westin on Broadway, the W, Marriott marquis, grand Hyatt and Sheraton hotel and marina. The other mentioned hotels are also extremely nice, but U.S. grant takes the cake. If you want to impress a wife or a gf, this is the place to book.

    19/03/15 | Link | Rating: 5.0
    428. Janet B.
    The lobster risotto is perfect!  The staff are courteous and helpful and friendly.   Would come here again soon!!!  Want to bring my daughters who are all adults for a great hotel, cocktail and dining experience!

    Back second night.  Staff knew me by name - awesome!  Alberto, manager greeted me by name as well.  They have a great experience and make me feel extra special.  Eva ( bar attendant?  Sorry don't know PC term) is friendly AND remembered I liked a bit quieter spot so made suggestion for seating.  Sergio is excellent waiter with great wine pairing suggestions.   Thank you all!!!!

    20/11/14 | Link | Rating: 5.0
    429. Desmond F.
    I've walked by the US Grant Hotel many times while stumbling around downtown and I've always wondered what it was like to stay there. Well, a buddy of mine recently had a bachelor party and for our accommodations we stayed here. One of the groomsmen got a really good rate so we decided to splurge and stay here even though we're locals.

    I was pretty impressed. The hotel is old...and not in a bad way. It has history and is I can definitely appreciate that. I won't bore you with it here but if you're so inclined read up on it.  For the hotel's age it is well maintained and the service is excellent. Rooms are tastefully decorated, classy and comfortable.  

    One caveat, since it is located in downtown/gaslamp you probably won't be able to find parking. Fret not, the valet service is priced fairly. I'm guessing you probably won't be doing much driving anyway, all the fun spots downtown are within reasonable walking distance and if it's a little far a cab or similar service is what you'd opt for anyway. If you ever have the opportunity to stay here I'd recommend it!

    25/07/14 | Link | Rating: 4.0
    430. Jayne M.
    A true historic hotel with the glitz and glam still hanging around like the 1950s.
    Super beautiful and top notch service.
    For sure one of my fav hotels.

    02/11/14 | Link | Rating: 5.0
    431. Jen V.
    I had the pleasure of staying at this wonderful hotel this past weekend. From the moment we dropped the car off at valet to checking out, I was in awe with the fabulous customer service each person provided. Whenever we needed the car, they would ask us if we needed water. I am big on customer service and boy does the US Grant deliver! There was a person who walked us from the car to the lobby just to make sure that we were taken care of.

    Being a historical building, I was amazed with the room. We had a king bed which was oh so comfy! The bathroom was a decent size where you don't feel cramped in there. The shower had so much room that you can fit multiple people! They even provided a Tivoli radio which allowed me to use bluetooth on my cell phone so I can listen to I heart radio.

    There is no self parking so valet is what they offer for $39. I expected it to be about that considering the hotel is in Downtown San Diego.

    I definitely will be coming back. Thank you US Grant for providing exceptional customer service!

    14/05/14 | Link | Rating: 5.0
    432. Khanh T.
    I love this hotel!! It's beautiful and classy, and best of all is a historical landmark in the heart of the Gaslamp. It's right across from Horton Plaza which is super convenient (especially since I had a cold and had to go to CVS everyday).

    Like all hotels of the Luxury Collection, and the linens were crisp and the service impeccable! The only sad thing is there is no pool in this hotel, and no bathtubs in any of the rooms, so I am very dry the whole time. But they do compensate by letting you swim at their sister Westin across the street, and the showers are actually really fancy.

    I would easily stay in this castle every time.

    13/11/14 | Link | Rating: 5.0
    433. Neal E.
    We stayed here for a work training event for one week.

    While the hotel itself is nice - my room was constantly uncomfortable. When I arrived, my room (Room #422) was very hot. The AC was off. I turned it on, set it for 68 and left for a couple of hours. I came back and it was still uncomfortable. I then set the temp to 62 degrees - as many of these old hotels with central AC require you to set the temp. to a much lower temp to simply get the temp to something like 70 degrees.

    I finally called the front desk and they sent engineering up to look at the problem. The guy finagled with the AC. The room cooled off for a while, then stopped working again. I awoke in the middle of the night the first night and the room was hot. I got up and played with the AC controls and managed to get it cooling the room again.

    Each day I had to call the front desk and get someone to tinker with the AC.

    The staff at the hotel was very nice. But they are dealing with an absolute piece of crap for an AC system. I heard from many of my coworkers who shared stories of AC problems as well.

    The room was clean, the HD TV had a number of HD channels, but not enough - to many standard def channels. Bed was comfortable.

    Our catered meals for breakfast and lunch each day were good.

    Because of the AC problems - given a choice, I won't ever select this hotel for a stay.

    23/06/14 | Link | Rating: 2.0
    434. Christina M.
    The Grant Grill and Lounge is great spot for an afternoon glass of champagne and charcuterie! Really enjoyed sitting at the bar with a girlfriend being able to have a nice conversation. The staff was attentive and friendly. A classy crowd, and didn't feel stuffy by any means.

    04/01/15 | Link | Rating: 5.0
    435. Kena S.
    I had the pleasure of staying at this hotel for our anniversary a couple of weeks ago. We were greeted at the parking lot by a very nice young man. We had baby stuff to take out and he was very kind in waiting patiently...unlike other hotel valets when they'd make us feel rushed. But nope not at the USGrant. The doorman then escorted us to the checkin counter after we asked for directions. I thought that was a nice touch instead of just pointing the way for us. He kept glimpsing back at my kids..only to learn later that he was doing a mental head count so he knew how many coloring book favors to give when we arrived in the lobby. My kids were so happy when he gave it to them.

    Checkin was short and sweet. We were able to upgrade our room at a VERY decent discount from a deluxe to the signature suite to accommodate our large family.

    The room was very clean, well decorated and MASSIVE! 2 king size beds, separate dining and separate sitting room.

    The shower was HUGE! Could have fit 7-8 adults in there! It came with different level jets. Since the hotel didn't have a swimming pool, we just let our kids have a go at it with the shower and they were in there for 30 minutes playing and having fun!

    Cons: parking was $40/night. But it was ok considering we walked everywhere for the two days spent there. Many restaurants in walking distance. We even got to walk to the new children's museum and then walked to catch a ferry to Coronado island. Distance wasn't bad.

    Another con were the lamps in the room. It kept flickering and we noticed they had placed the original bulbs with an oversize bulb so it didn't fit right in the socket. But that was only two of the lamps which we didn't need. There were plenty of other lighting.

    Last con was the television. We'd watch a show then after 30 minutes or so it disconnects from cable. So we found ourselves having to turn off the tv then turning it back on.

    Other than that id highly recommend this hotel to anyone and would definitely be coming back. Cheers to the staff at the US Grant!

    30/01/15 | Link | Rating: 5.0
    436. Cindy L.
    This hotel is amazing! My boyfriend and I stayed here a little while ago and I just remember having such an amazing time - it was the best "stay-cation!"

    The staff is incredibly friendly and accommodating, especially with our random juice order in the middle of the night. The breakfast, surprisingly was also decent. It wasn't the best breakfast, but for hotel breakfast in bed ... not bad!

    It's definitely within walking distance to all of the local bars and restaurants so even if the food here doesn't suit you, something else will.

    I think the decor of the hotel is what most impressed me. It's modern, elegant, and incredibly inviting. I remember walking in, right after it rained too, and thinking ... this is just so cozy!

    I'd definitely recommend staying here if you're in the area. It might be a little pricey, especially if you're not expecting to stay in the room the entire time, but the service and convenience is so worth it.

    05/08/14 | Link | Rating: 5.0
    437. Dawn B.
    Very nice, historic hotel. Perfect location. Gorgeous rooms and decor. Beautifully done, very classy!  I would definitely stay here again!

    08/04/15 | Link | Rating: 5.0
    438. Tracy G.
    Beautiful hotel! Stayed here for my girlfriends Bday in San Diego (as we usually do) and fell in love. Limo service was excellent, super friendly and funny valet service. Thank you for the elegant getaway!

    02/04/15 | Link | Rating: 5.0
    439. Peter B.
    Wonderful hotel in a great location.

    I stayed here while in town for my brother's wedding. We received a great rate given how amazing this place is. The rooms are lovely with crown molding and artwork. The lobby is quite nice as well. This place is well-maintained for an historic property.

    The staff were all friendly and helpful whenever we needed any help.

    I will look at this place to stay the next time I visit.

    14/06/14 | Link | Rating: 5.0
    440. Grace W.
    I'm not usually a fan of expensive hotels.  I'm cheap and hate spending so much for a hotel room.  Personally, I'd prefer to stay at a Embassy Suites where you are guaranteed at least free breakfast in the morning.  However, my husband surprised me by coming here on a weekend.  It was our anniversary.

    The hotel staff was super nice and decorated the bed and floor with rose petals.  My husband also ordered chocolate covered strawberries that were really tasty and delicious.  The rooms were well insulated so we didn't hear any noise from neighboring rooms.  Each room is pretty spacious.  I especially loved the decor of the bathroom and room -- modern chic.  The location of the hotel is really convenient too since it is right next to the Gas Lamp District, Horton Plaza and Seaport Harbor.  

    Parking sucks though.  You either have the choice of parking on the streets or valet.  Parking on the street is free but you have to wake up early to repack your car.

    The lobby is pretty nice.  I wasn't a fan of their restaurant since they didn't allow women to eat there until 1969... Mad at history, I suppose.  Overall, it is a lovely historic hotel.

    23/08/14 | Link | Rating: 4.0
    441. Theresa S.
    The best hotel ever! We stayed for our honeymoon, upgraded to suite and didn't want to leave! The hotel is magnificent!

    14/04/15 | Link | Rating: 5.0
    442. Johnny C.
    Stayed at the Grant for a night during 4th of July using my SPG points since it was the most bang for the bucks. Service is top notch just a touch above your normally good Westin Service.

    We checked in before our room was ready so they took down our phone number to call us when our room was ready. They also saw we were our baby, and walked around the desk to give her her very own US Grant Monogrammed bib, that was cool.

    We got a Accessibility room for our stay because we needed a tub for the baby and i think normal rooms only have a shower. This also meant that we were right next to the elevators facing Horton Plaza. The room was nice, and the staff was very accommodating bringing up a tub of ice for us (vs. the puny ice bucket) and later a electric tea kettle to warm up bottles.

    Again i have to give it up to the staff for their Turndown service because they not only prepped the bed, left some chocolate and closed all the blinds ... for every single room in the place.

    Parking was $40, but it being San Diego it happens. Free in and out, and water bottles every time you leave makes it worth it.

    16/07/14 | Link | Rating: 5.0
    443. Jelena Z.
    The US Grant is a super sweet hotel property - the downtown location is ideal for experiencing the best of San Diego nightlife, the luxe lobby is drop-dead gorgeous, the rooms are richly-appointed, and the service is impeccable.

    My only beef? The lighting in the rooms... it's so dark in there! Even with every available light fixture flipped on, I had a difficult time getting ready for my evening out. However, the super fluffy towels, deluxe bed linens, and luxurious Remede toiletries helped make up for the lack of light.

    Oh, and you can imbibe in style without even leaving the hotel. The onsite bar, The Grant Grill Lounge, is known for their signature cocktails especially their 100 Day Barrel-Aged Centennial Manhattan (developed in partnership with High West Whiskey).

    17/12/13 | Link | Rating: 4.0
    444. Silvia G.
    What a beautiful property with so much history!  I stayed here for a conference and was very impressed.

    The rooms are elegantly decorated with modern touches.  I made a "green choice" to have modified housekeeping service (in exchange of starpoints) and they still provided turn down service with complimentary bottled water and chocolate on the bed, nice touch.

    For the conference, the 3 ballrooms I was in were very unique and with lots of character (in spite of the big pillars, but it's understandable with older properties).  The banquet staff was amazing, very attentive and friendly.

    There are a lot of restaurants within walking distance in the Gaslamp District and one night I walked to Little Italy, which was a 10-15 min. walk, not bad.  Some streets are dark and you'll see some homeless on the streets, but other than that, I felt pretty safe.  Plus, they have a nice mall right across the street!

    Will definitely recommend!

    13/03/14 | Link | Rating: 4.0
    445. Andrew S.
    Top notch hotel. The room was clean, the staff was help, and the overall quality of the place was fantastic. Excellent price for the two nights we stayed too. Could not be more happy w/ our stay. Highly recommended.

    Parking at the hotel itself was expensive, $42/night for valet only. Just parked around the corner in a garage for $20/night though. But, parking in that area of SD seems terrible all over if you're visiting w/ a vehicle.

    05/01/15 | Link | Rating: 5.0
    446. Danalyn B.
    So this is a Historical hotel I get it but really....the Carpet throughout the hallways and in the rooms is DISGUSTING...the lobby is nice but ewww...felt like I had to wear shoes in the room! The Chairs were stained in the rooms and its just gross. its WAY overpriced for the quality. The TV in the room was static and the only nice thing about the room was the bed and the shower!

    06/05/15 | Link | Rating: 2.0
    447. Nicole K.
    This hotel Is beautiful, the staff is friendly and super prompt but man, loudest San Diego hotel I have ever stayed at.

    The lobby is grand which is nice. The rooms are spacious and modern yet classy. Beds are super comfortable.

    Location is great- close to major attractions but driving or to downtown/gaslamp by walking.

    Down sides-

    1. The parking rate (though standard for SD) is atrocious at $39 a night. It shouldn't be so
    High for hotel guests. If you are staying there it should be included.

    2. And for us the worst part- it was soooooo noisy. The hotel really needs to invest in double panes windows and sound proofing. The noise inside the hotel was average except the doors at this hotel slam so hard it was a loins bang every time someone closed a door. Much worse however was the outside noise. You could hear every car, music, even voices from our room on the 3rd floor. We stay in SD a lot and this is the worst I have ever heard it. I mean people talking even slightly louder than average outside and you can hear it. My husband is a decently sounds sleeper and it even bugged him.

    Would have been 5 stars had the hotel sound proofed. I loved the hotel but don't think I could stay again due to the noise.

    31/08/14 | Link | Rating: 4.0
    448. Joshua W.
    Bit late on this review as I stayed here back in November but better late than never.  To keep things short the staff, ranging from the front desk guys to the valets, were all great.  The room was a bit small, but in the typical fashion of a historic hotel such as this one.  The decor was nice and the bed was comfortable.  I stayed on the north side of the hotel and could still hear some of the jackhammering from the large project going on across the street from the hotel to the south, so if this construction is still going on I'd recommend requesting a northerly facing room.  Also, like many upscale hotels, they choose to nickel and dime you for internet access instead of providing it for free.  Other than that, no complaints and I'd be happy to stay here again anytime.  If you've ever stayed at the Driskill Hotel in Austin, there are more than a few similarities here.  

    Oh and one more thing, the bar downstairs makes one of the best manhattans I've ever had, and I consider myself to be an aficionado of the drink.

    06/03/14 | Link | Rating: 4.0
    449. Mark R.
    I feel sad in writing this review about the U.S. Grant, more specifically, the Grant Grill. Based on the reviews, the hotel appears to be top notch. However, think twice about eating there. There were 4 of us that shared dinner together on a very slow night. I think we were the only guests there. Anyways, I ordered their pork dish (based on rave reviews by our waiter) that was about as awful as it gets! FULL of fat and gristle, and to top it off, it was over cooked to boot. There was a tiny section of it that actually had some meat, but even that portion was heavily laden with fat as well. My friend was paying for dinner for all of us, so I didn't say anything to anyone. The fact that a meal that was as horrible as this, was not noticed by either the chef or waiter is beyond me. For the money that they charged, it was a huge let down.

    Bottom line: Won't be going back, every.

    26/04/15 | Link | Rating: 1.0
    450. Julie C.
    Great location. Nice rooms. Pretty Hotel. Great service.


    Let's start with the location. I thought the location of this hotel to everything we wanted to be near to was great. It is right across the street from the mall and the trolley stop that can take you to old town San Diego. It is near some good restaurants, like Ra sushi & the yard house; their restaurant 'Grant Grill' is supposed to be good too. Lastly, it is in really close walking distance from the gaslamp district and a great pancake house (Richard walkers pancake house, cut through the mall for shorter walking distance). If you're looking to explore like we were, this hotels location is great and it's about a $7 cab ride from gaslamp, in case you don't want to walk back in your heels later on at night.


    The queen twin beds were comfortable, mattress was just perfect and I loved that we had plenty of pillows and towels. The room wasn't huge but it wasn't tiny either, the shower was spacious and the bathroom was too. The windows can be opened, there is a limit, but they open in case you'd prefer fresh air over air conditioner.

    TIP/Heads up:  One thing I did notice, was that the walls are really thin. This hotel has been around for years, so I wasn't really surprised but yeah... you could hear people in the hall pretty clear, others door slamming, the people next door to you. If you're a light  sleeper or can't sleep with noise, I suggest you bring ear plugs. Luckily I'm not a light sleeper but, on one of the nights, just as I was falling asleep a group was coming back from a late night out and I was woken up, I managed to fall right back to sleep thankfully.

    I ultimately enjoyed my room, the bed and our stay. The hotel is just beautiful and full of history. The service was great and everyone was really friendly. I would love to stay here the next time I'm in SD.


    16/02/14 | Link | Rating: 5.0
    451. Jane F.
    This place is great. It's very centrally located to all the happening spots in Gaslamp, so I highly recommend if you're looking to wander around the city for dining and nightlife. The service was on point, our car was waiting for us at valet, the check-in process was smooth as can be and departure the same.

    The only downside to this hotel is the doors on the guestroom. There is a crack between the door and the floor so sound travels through your room like crazy. We could hear every hallway conversation and ESPECIALLY the slamming doors of the housekeepers working in the surrounding rooms on our floor.

    26/02/15 | Link | Rating: 3.0
    452. Brittany F.
    Beautiful old hotel in the heart of downtown San Diego.

    The good:
    The lobby is beautiful and grand (I see where they got their name!) You can feel the history in the building.
    We were able to book with SPG points. A huge plus.

    The bad:
    The beds were pretty uncomfortable.
    The rooms are ready for a makeover and are starting to show their age.
    The sink in the bathroom kept clogging every time we ran the water.

    I wouldn't rush to stay here again but I believe it's probably the best hotel in the area.

    16/08/14 | Link | Rating: 3.0
    453. Jessica L.
    The deluxe room was very spacious and the beds were so comfortable. The room was very clean and the view was great.
    It is very close and a short walk away from Gaslamp so you don't get a lot of noise pollution.

    30/09/14 | Link | Rating: 5.0
    454. Vanessa S.
    Wow, what a classy hotel. Top notch service from check-in, to valet, down to the friendly housekeepers.
    Only complaint? It's kinda noisy from the street. We stayed on the 10th floor and I could hear a bunch of street traffic.
    Rooms were immaculate, location is fantastic too.
    To park your car is $39 a day, which is steep but comparable. Most places were $30 and you dont have in and out privileges.
    The lounge/restaurant has a nice breakfast too.
    Dont forget to request turn down service!
    I would recommend this hotel and I would stay here again.

    08/10/14 | Link | Rating: 4.0
    455. Arthur K.
    What a swanky place! The service and decor is definitely old school style which is something I can appreciate. From the valet to the check in, you can tell they train their staff to pay attention to the details.

    We got upgraded to a suite for our trip and was it nice. The couch area was incredibly comfortable and there was a dining table that could fit 6 people easily. The big thing though was the bathroom. I've never seen a bigger shower! It could seriously fit 10 people comfortably in there and that's not an exaggeration. Check out my photo.

    14/05/14 | Link | Rating: 5.0
    456. Michael M.
    Real charmer! In a busy and very noisy section on the edge of gaslamp district. Walkable to everywhere cool. Love San Diego!

    08/05/15 | Link | Rating: 5.0
    457. Jqlin X.
    Best hotel during comic con madness.. Shh.. It's quiet and away from the night time revelers but if your traveling with kids- this is a superb destination to relax and prepare for comic con day 2 :)

    20/03/15 | Link | Rating: 4.0
    458. Steph C.
    My husband and I are both Starwood members, and after accumulating points for a couple years, we've been cashing in at hotels across the country. The US Grant is part of the Luxury Collection, and it's a lovely historic hotel now affiliated with Starwood. It's one of the better hotels we've stayed in on this little spree, a step up from any Westin.

    The hotel is conveniently located in downtown San Diego, and it looks like a prominent landmark on Broadway, regal, impressive, and really quite gorgeous. The lobby is luxuriously elegant. The atmosphere contains a sense of history, without any mustiness.

    Our room was clean, attractive, and comfortable. Great, fluffy king bed. We enjoyed our stay and would probably come again. Valet parking was expensive, but we were able to get our car whenever we wanted, and the valets were really nice.

    My only real complaint, actually, is that I'm 95% sure I left a set of pajamas behind in the room and the hotel made what appears to be no effort to find it. I called several times, the first time the day we checked out, and no dice. No one ever called me, or even expressed particular interest in the problem. I don't understand what could possibly have happened to them. I hate when hotels pretend like things evaporate as soon as guests check out.

    Anyway, I can't prove that they lost my pajamas (and obviously, I lost them first), so overall, I was happy with the US Grant. Definitely a beautiful place. We'll cash in more points next time we're in San Diego.

    12/11/14 | Link | Rating: 4.0
    459. Marcy C.
    BEAUTIFUL PLACE. Located right on Broadway and across the street from the Yardhouse. This hotel is immaculate. A little pricey but definitely worth it. 8 friends and I rented a 2 bed suite. It came out to about $80 a person. It was SUPER spacious. We ordered an extra mini fridge and it was FREE. The shower could easily fit 10 people. The bathroom were nice. The view is very pretty.  This hotel is fancy and it is located right next to Gaslamp. We bar hopped the entire night and even partied back at the hotel room. Not once did we need a cab or anything. I will DEFINITELY be coming back.

    The staff was very helpful, from Valet, to check in to bell Hop and everything in between. The concierge really knew his stuff, we were able to order in Pizza at 2 in the morning. He recommended the place.  

    If you want a very nice and presentable hotel and are willing to pay for it, stay here. It was immaculate. Beautiful hotel.

    08/03/15 | Link | Rating: 5.0
    460. Sabrina D.
    Overall, I'd say my stay here was "average" but for the price, I was very disappointed.

    My boyfriend and I stayed here on the Saturday of Labor Day weekend to celebrate my birthday. The hotel is absolutely gorgeous, and I love the idea of staying at a historic site. Best part is that it is perfectly located walking distance from anywhere you'd want to be in Gas Lamp.

    We drove down to San Diego and arrived a bit earlier than our check in time, so we grabbed lunch nearby before heading over. We arrive at 3:15, a little after check-in time, only to find out that the room isn't ready. We were told they'd put in a request to expedite cleaning. Thirty minutes later, we're still seated in the lobby and nothing... Mind you, I didn't choose one of the nicest hotel in the area to essentially pay to sit in a lobby. I went to the front desk and explained the situation... I'm only in San Diego for the day, and I wanted to get to my room, so I could start getting ready and go hit the bars. The manager escorted us to the bar and we got comped drinks while they took our bags to the room. It was a nice gesture, and it definitely helped get things back on track, although I would have much preferred to just have my room ready on time.

    Now for the room... It was clean and the bed was comfy, but it was so loud!! I booked a deluxe room, which honestly was not very large. I'm curious as to how small the regular rooms are? Also, we were in a corner room, which resulted in lots of noise penetrating through the two walls that faced the street... And the view was not very nice, so it's not like it made up for the noise level. The walls seem thin, as I could faintly hear our neighbors speaking.

    Also, believe the reviews that complain about the thermostat/air conditioning. I get cold very easily and originally shrugged off the reviews, but I wish I hadn't. We set the thermostat at the lowest setting (60 I think?), but it still felt about 75. I woke up a couple times to kick off the covers to fall back asleep... But I'm a little weird and need blankets or at least a sheet on me to fall asleep, so it was a struggle.

    Worst part was being woken up by the buses, car horns, sirens, etc at 7 in the morning after a night of bar hopping.

    For $250+ a night PLUS $35 valet (yes that says thirty-five dollars... Your eyes did not deceive you), I'll take my money elsewhere next time. If this had been a wonderful experience, it would definitely justify the price, but the late check-in, weak cooling system, and poor sound insulation made for a pretty disappointing hotel stay. Good thing the bars nearby are fantastic and saved the night!

    The hotel is truly gorgeous, and I'd highly recommend it for dinner or the bar; however, you can get a much more comfortable stay elsewhere...

    22/11/14 | Link | Rating: 3.0
    461. Mindy M.
    This is an overdue review for MARK the concierge at the US Grant. On a recent trip to the area I was scouting venues for an event and happened to stop into The US Grant. Mark is undoubtedly the most knowledgeable and friendly concierge I've encountered.  He gave me a tour of the hotel and the restaurant which is beautiful.

    Even though I was far under dressed in workout attire and not a guest of the hotel, he treated me with respect and kindness. He gave me a printout of all local restaurants and their meeting room sizes. To a meeting planner this is like extending someone's life by one day! Thanks to him I planned my event in half the time. Mark- I'm bringing something from NYC for you on my next trip.

    07/01/15 | Link | Rating: 5.0
    462. Atira Y.
    Hands down, one of the most enjoyable places to stay in San Diego.
    Not only is the hotel absolutely stunning, but its customer service matches as well. This was my second time coming to the US Grant. My first experience was great when my sister was married here. This time around, my husband and I came in town for another wedding (in old town SD.) We desperately needed to check in  as soon as possible to get ready for a 5:00PM wedding. As to be expected, all rooms were booked and check out wasn't until 12:00PM! The front desk understood our urgency to get a room as soon as possible, and I understood that there wasn't anything they could do until someone checked out of their room. They were so pleasant to work with and met our needs to the best of their abilities. We were able to check in an hour earlier than expected leaving us plenty of time to get ready for the wedding and be able to enjoy one of the most beautiful rooms we've ever stayed in! We love the US Grant and will be back again. Thank you for such a pleasant stay!

    18/05/15 | Link | Rating: 5.0
    463. Brian P.
    Another pretty good stay at the US Grant in central San Diego.   I've decided to downgrade my previous review from 4* to 3*.   The main reason being the now $41  cost of mandatory valet parking.  $41??  Sorry... this is not mid-town New York.  Even though I was attending a conference and my company reimbursed me I found this charge pretty ridiculous.

    Aside from the parking... the hotel is still pretty lovely.  I love the classy atmosphere and staff are superb. My corner room on the 7th floor was fine, although, it the lighting wasn't too good which made getting work done at the desk difficult.  I ended up moving lamps around to compensate.

    08/03/15 | Link | Rating: 3.0
    464. Kurtis C.
    The US Grant is located right in the middle of pretty much everything. There's a mall a couple blocks down and all the bars and restaurants are nothing more than a 10 minute walk. At night we weren't able to hear anything from the street from our super big and comfy bed.

    Upon checking in, we were offered our choice of free internet or cocktails. Of course we took the free cocktails that we didn't end up taking advantage of! Anyway, the room we had was a little small, but perfect for two people. The bathroom was nice, but the door opened towards the door so the "feng shui" of it felt awkward. The hotel was pretty empty when we stayed, so the entire place was quiet. Given how old the hotel is, I couldn't help but to wonder if it was haunted at some point.

    What I disliked was the ridiculously over priced valet. Sure, I didn't HAVE to pay $42 dollars a day, but I also didn't want to risk having our rental car dinged or towed by some chance. Altogether it was $82 dollars just to park the car there. Seriously? All the carpets had weird stains in the hallways too. Luckily it didn't smell. It just smelled a little old.

    If you plan on staying in or around Gaslamp, I'd look elsewhere. I didn't really care much for the sophisticated decor. It was sort of boring, but it wasn't bad either.

    16/03/15 | Link | Rating: 3.0
    465. Julie K.
    Alright, so I wasn't an overnight guest here but attended a company event and was extremely impressed by the staff, service and venue. Everything abt this place is classy and gorgeous.

    Food wise, the hotel chefs did an amazing job of impressing everyone's palates. The MASHED POTATO BAR that they provided for us was sooo amazing. 3 different types of mashed taters (including purple peruvian potatoes), topped with short ribs, mushrooms, and garnishes including blue cheese, bacon, green onions, etc. I think everyone had 4 servings of these, & you feel less guilty because it comes in a martini glass so the portions seem smaller.

    My other favorites included the baked salmon with lobster in pastry filo, cheese tortellini with spinach and pine nuts, and gnocchi with a marinara sauce. The prime rib was a bit dry but I think having it sit out at a buffet station was a factor in that.

    Beautiful venue with amazing staff in walking distance to everything in Gaslamp! Will be back for a fun stay-cation.

    07/12/14 | Link | Rating: 4.0
    466. Susan S.
    I visited the hotel in January for a company meeting. The location was perfect, within walking distance of every kind of food and entertainment you could want.

    I loved the atmosphere; they had done a great job maintaining the historical aspects but making it comfortable and welcoming as well. The staff was extremely friendly and helpful with everything we needed.

    The rooms were a bit small, as you would expect from an older hotel, but very clean and comfortable. The bathroom was very modern and spacious.

    I didn't get a chance to check out the restaurant or bar, as all of our meals were catered by the hotel, but that food was very good. I would definitely come back and stay here on my own without a business meeting.

    17/03/15 | Link | Rating: 4.0
    467. William S.
    This place has an old, classic type of luxury feel to it. Unfortunately the charm of this wasn't any deeper than the aesthetic during my stay.

    My room was pretty classy looking, but unfortunately had one of the most uncomfortable, semi-lopsided beds I've tried to sleep in. I say tried because from the 5th floor my window facing 4th Avenue let in so much noise I could barely fall asleep. When I did I was awoken almost immediately from sirens and traffic sounds.

    The room was stuffy and needed the air turned on, but doing so meant a loud, buzzing machine whirred to life. So at one point during my futile attempts at rest I had to decide which was less uncomfortable to deal with: more noise or hot, stuffy air.

    Also, as someone else mentioned, I'm pretty certain the hallways are haunted.

    3 stars for it's decor and appearance and what I'm sure has potential for a nice stay. Zero stars for my own experience.

    30/03/15 | Link | Rating: 3.0
    468. Erica M.
    Very beautiful old hotel. Location is perfect. Horton plaza across the street. In the middle of downtown. Staff very friendly. Rooms are small, but very comfortable and beautiful. Stayed here for a short romantic getaway. Mini bar and wine available in the room for a pretty penny. We brought our own lol. Ordered breakfast room service and it was yummy. Pricey, but yummy. No such thing as inexpensive room service. Parking at $40 day is the only con you can't avoid.

    14/05/15 | Link | Rating: 5.0
    469. Julie L.
    Gorgeous building, beautiful ballroom, sparkling chandeliers, professional staff and absolutely spot on for up keeping the hotel's integrity but still paying homage to its history.

    I was part of a wedding party, so it was great to get more input for the review.  :)  The general consensus did not sleep well.  The bed itself was a barely enough for my Hubs to fit in but I found it okay.  His toes hung over the edge of the bed; he's 6' 2" and I'm 5'4".  The room for some reason was comfortable but we could not get it cold when we were sleeping.  I would always wake up too hot but it was cold enough that I could not go without the comforter.  

    I love the window drapes are pulled up and can be tied to a anchor on the side.  I do not however love having to roll it down every time I was in partial undress when I was either in the bathroom or the bedroom.  It would be great to be able to have the natural lighting and not all or nothing.  The room is gorgeous and I loved not having to turn the lights on all the time.

    Just a note: housekeeping gets there at 8:30AM and if you need anything cleaned before then, you are SOL.  The bride wanted the room cleaned before everyone came over to do hair and make-up (and shoot photos of the prep).  Luckily the photographer had some other photos to take and the room got cleaned in time.

    All in all a good experience but for the price, I really would prefer a better night of sleep in a less gorgeous setting.  :o  I booked my room 6 months in advance and it was still $200+ at the end of Feb.

    05/03/15 | Link | Rating: 4.0
    470. Gary R.
    The US Grant is a stunning hotel. The lobby is gorgeous, and everything about it exudes a historic elegance and sophistication. I was recently at the US Grant for a conference, and the hotel staff were absolutely amazing in serving our every need.

    I readily took advantage of the hosted breakfast. I gravitated toward the huge bowl of fruit because I force myself to be good during the week with my diet. Raspberries, blueberries, pineapple --  all fresh and absolutely delicious. The coffee was outstanding and the accompanying soy milk option was a nice touch, too.

    I've also been to the Grant Grill on occasion, and it's equally impressive with its dark, luxurious ambiance and top-notch dining fare. Rumor has it they have a stellar happy hour.

    14/03/15 | Link | Rating: 4.0
    471. Nina P.
    US Grant can be described as: classy, chic, modern, and luxurious.  Not sure why some reviewers say the hotel needs an update.  I think the hotel is pretty up-to-date.  I mean, you need to swipe your room key in order to ride the elevator.  I need to be updated.  I thought the elevator was broken so I walked out and told other guests not to use that specific elevator, but then later realized I needed to put in my room key. lol

    I showed up at noon, but they didn't have any availability so I left for lunch.  They called me back at 1pm for an available room.  I did not return back to the hotel until 10pm and they have already brought my luggage to my room and had the radio on, tuned to a soothing station.  Wow, it's the little details that made it very awesome.  The only problem with my room is that the sink bowl was too high for me!  I had to get on my tip toes to wash my face (personal problem)!  

    I really like the location of the hotel.  Lots of eateries nearby.  Walking distance to Gaslamp.  The mall is across the street!  Hotel parking/valet is $42/day (the only option).  I did not touch my car at all for my two days stay and I was still charged $84, which was lame.  Uber or lyft if you drink because it's cheap and safer.  Parking is a pain if you drive in downtown.  Yes, I could hear noises from the street even from the 7th floor, but just keep the blinds closed and the noises will minimized.  The noises from the street didn't bother me, but if you are noise sensitive then I suggest you stay somewhere else.  Complimentary dasani water bottles.  They gave me 6 bottles to be exact!  It's nice that they're not cheap on that. Came in handy for the morning after a night of drinking in Gaslamp.  

    I'm a member of Starwood Preferred Guest so they gave me complimentary wifi for both nights.  If only they comp me for parking instead, that would have been better.  Request to say on the SPG floor if you are a member.  I hear the rooms are bigger (TripAdvisor).  Gorgeous lobby!  Sheets and pillows were pure lavish comfort.

    22/12/14 | Link | Rating: 5.0
    472. Dan H.
    Opened in 1910, this stately hotel still shows her elegance 105 years later. The lobby area is as grand as it gets in Southern California. Forget the new gleaming towering hotels that have sprung up to take advantage of the reenergized Gaslamp Quarter. Do yourself a favor and step back in time for a stay in a truly beautiful historic landmark.

    It had been several years since my last stay here, until a few months ago. Went on the usual travel sites, but since it was a last minute trip they were taking advantage to the fullest for maximum profitability. I then started calling a few hotels direct. Still nothing palatable for my wallet until I called the reservation number for The US Grant. I wish I still had the name of the CS Gent, but he was the consummate pro, and oh so smooth. He and I went back and forth for about 15 minutes until he gave me a decent rate. I still balked, and used the ol', let me check with my other party. He was not buying that tactic, and in a friendly tone, "Mr. Danimal, I am not letting you go until I can satisfy you with a rate to your liking." He not only came up with a great rate, but also added a $50 per night bar/restaurant voucher. Sold! I believe the rate was around $225 per night.

    And this was not some small closet size room either. A huge corner room complete with a roomy bathroom as well. All the amenities were in fine working order, and our 2 night stay went without a hitch. All of the staff we encountered were as cheery and helpful as can be.

    I guess I should review the restaurant and bar separately, but in case I never get around to it, here goes. The bar is rather upscale, and the Friday night that we stumbled in they had a terrific Frank Sinatra lounge type singer that was way better than we would have expected. His band was top notch as well. I also dined twice for breakfast (had to use up those vouchers!) and the service was more formal than I prefer, but the food was excellent.

    Great location, great staff, and a beautiful historic property. Hopefully you can work out a rate that will get you booked in here as well, and not some generic modern monolith down the street.

    13/04/15 | Link | Rating: 5.0
    473. Lu H.
    This is the worst "5-star" hotels I've stayed at, and here's why.

    (1). The hallway (at least on the floor we stayed at) was smelly, the whole time. AND at some spots you can visibly see stains on carpet at the hotel.
    (2). There's some gross blood stain on the curtain in the bathroom.
    (3). One of the towels they gave us has stains also.
    (4). Tiny fitness center with only 3 treadmill and two elliptical machines. To put it to perspective, it's smaller than the gym of the hotel I stayed at in Minsk, Belarus.
    (5). It's loud if your room is facing 4th ave, due to buses and cars and the building across the street that's under construction.

    I will never be back again.

    25/02/15 | Link | Rating: 1.0
    474. Jane H.
    BEAUTIFUL and FANTASTIC. Service here was up to par and this historical hotel is well maintained. The rooms are a bit small but it was enough.

    Valet service is quick and always accommodating.

    The only thing I didn't like were the thin walls and the fact that housekeeping knocks on your door around 7am asking if you want room service. The walls are so thin that you don't even have to open the door to have a conversation! I understand that this is an old building but man it sucks! Fee for your vehicle is $40/day! More than San Francisco!

    It's centrally located in the heart of downtown and you can go anywhere without having to drive. Which makes it awesome.

    Rumor has it that the restaurants downstairs are amazing but I didn't get to try it....Next time for sure.

    20/04/15 | Link | Rating: 4.0
    475. Lauren B.
    I hope this review reaches management for the hotel. My best friend spent 26,000 dollars to have her wedding at the US Grant Hotel. During the wedding ceremony, her now husband's computer and a guest's cell phone were stolen from the room designated for the wedding party to leave their personal belongings in during the wedding. Let me repeat, a MAC computer and a cell phone were stolen while the bride and groom were getting married. After the hotel insisted a member of the wedding party or a guest must of stolen the computer and phone, they reportedly "looked at security camera footage." A few days later the bride and groom (who's guest were almost entirely from out of town as they are both from the east coast/south and recently moved to San Diego) they found their MAC computer on the find my MAC App a few blocks from the hotel. So hotel management, a guest of the wedding did not steal the laptop, as none of the guest of the wedding live in the apartments noted on the Find my Mac app. The wedding was on April 3rd, 2015. It is over  a month later, and the hotel, which has insurance, has not offered a solution for the stolen lap top of cell phone of a guest of the wedding. After 26,000 dollars (not including the guests of the wedding that flew to San Diego to patron your beautiful city and stayed and spent money in your hotel) you all can't provide this bride and groom with any more information on what your plan of action is to rectify this situation? I have never heard of a hotel using such irresponsible practices when it comes to someone who has used your space, not just one room for one night, but your space for a 26K wedding.

    Let me be clear, this hotel is beautiful. The staff is amazing. The concierge was more than helpful. The bartenders, and bell hops were kind, informative, willing to help and guide us during our time in San Diego. My problem here is with your management, and your inability to provide customer service to a 26K customer. I plan to continue to post on social media sites to inform other brides to be that this hotel not only has a theft and security issue, but is unable to claim any responsibility for it, or at least, a resolution. I look forward to calling your management team tomorrow, and for however long it takes to help you all figure out customer service, and come to a solution for this sickening, unfortunate experience.

    Wont be back! #thanksforthememories

    10/05/15 | Link | Rating: 1.0
    476. Jason I.
    Great looking hotel. I liked the historical part of it.
    The bar was great and the coctials were very well made. Great taste.

    The BAD- the tv was freezing for mins at a time. You could not actually watch a program.
    The noise from outside is unbearable. I was woken up both days at 630 am by the trash truck and delivery trucks.
    The carpets everywhere looked stained or dirty.
    The bed was ok... but the pillows were crap!
    All I could think of was how I can't wait to get home and get a good night's sleep.
    The shower was nice but I did not like the shower head. Made me feel like not enough pressure probably cause it's a water saver type head which made my showers twice as long.
    The room was not a place to hang out and relax due to its furniture style. I would say it was more stylish rather than comfort.

    All in all, I wish I would have never stayed here. I don't feel It was worth the high price I paid. I would have been better off at the westin hotel. Or at the Hard Rock with my other friends.

    17/05/15 | Link | Rating: 1.0
    477. Shanise M.
    I already don't have high expectations for any type of hotel, but I had a comfortable stay at the US Grant. I stayed here with my boyfriend on a gift certificate for a 2 night stay with a $200 credit towards the Grant Grill. Awesome deal already. It was Memorial Day weekend but it wasn't too busy in the hotel.

    I had been doing my research all the way up until the days of my upcoming stay. So, I did know about the $$$ parking - $40 a day? Or was it more? Still ridiculous, so we opted for Uber and Lyft rides to and from the hotel since we lived not too far from downtown.

    The room we stayed in was smaller than I expected (probably because I had been hyping myself up on the pictures they showcased on their site), but it was more than enough for two people. The bed was so big and fluffy! And the shower was spacious. The hotel itself still has an old glamorous look to it but the rooms are updated and modern. It was quiet on the floor we stayed on and the hallways were a bit darker than I liked... hiding something? Not too much of a bother though. Since the Grant is in the middle of everything downtown, it can get a little loud outside the windows if you're staying facing the street.

    Love that it's a short walk to Horton Plaza and to pretty much everything fun. We were able to walk to brunch, the mall, Seaport Village and then back to the hotel to pass out from the bottomless mimosas we had earlier.

    Great stay, nothing to complain about. Wish I checked out more of the hotel though, like the art gallery they have. I will be writing a separate review for the Grant Grill.

    21/04/15 | Link | Rating: 5.0