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Baldwin Hotel in San Francisco, CA

Baldwin Hotel in San Francisco, CA


The Baldwin Hotel is a newly renovated classic hotel located adjacent to Union Square, the Chinatown Dragon Gate, entrance to the world renowned San Francisco Chinatown,and  Moscone Convention Center. Welcome our guest with Free WiFi, Free Local and 800 phone call, complimentary coffee and tea to an unforgettable unique San Francisco experience.


Established in 1940.

We renovate our guestroom and lobby recently.


Company Info:

Rating: 3.63

Address: 321 Grant Ave, San Francisco, CA, 94108

    Hotels in San Francisco, CA



    Comments (71):

    1. Marie M.
    This place is truly a hot deal.  Very inexpensive, clean and close to everything.  The bed was a little uncomfortable and there was a mouse trap under the bed...but we all know that Chinatown has a rat problem so that wasn't as surprising as finding a mouse trap at a normal, downtown hotel.  The staff was very friendly and helpful.  There is a garage right down the street for less than $30 a night.  Based on location and cleanliness alone, you just can't beat the deal!

    11/02/09 | Link | Rating: 4.0
    2. Brian G.
    Very conveniently located, cheap and nicer than I thought it would be. Small bathroom, but that is the only semi-complaint. Right next to the sutter and Stockton garage, which has reasonable rates. Good value overall.

    22/03/10 | Link | Rating: 4.0
    3. David Z.
    I apparently can beat any of the reviews given here for price, and this review, unlike one, is not six years old. We paid $65 per night through Priceline.com . The room was cozy (meaning not large), but the furnishings, the window frames, the carpeting, the flat screen TV, and the bathroom fixtures were all new. The staff was helpful to find restaurants close by (R & G Lounge is great for Chinese food). The parking was $25 per night. The location is perfect (Union Square, Nob Hill, Chinatown, etc.). We will come back.

    02/03/10 | Link | Rating: 4.0
    4. Heather B.
    All my jewelry was stolen today from my room. There was no break-in.  I should have put it in the room safe but I didn't.  Beware of leaving your things unattended in your room at the Baldwin.

    03/02/12 | Link | Rating: 1.0
    5. Deb E.
    Excellent value, location.  Stayed 3 nights early September at $104/night + tax -- a real deal.  (Best rate found via hotel's web site.)

    Easy access from BART, Muni, etc.  Few blocks to Union Square.  Loads of interesting restaurants very near.  Cool to walk out the door and see the China Gate.

    Room was clean, pleasant, simple and quiet.  Small, but not cramped.  Front desk was efficient, pleasant, helpful.  No coffee maker in room, but excellent hotel coffee available free in lobby.

    We would stay again.

    09/09/08 | Link | Rating: 4.0
    6. Tracy S.
    The last review was about a stay in 2000...so here's a review from 2007!

    Amenities are not why one should stay at this hotel. It's all about proximity. It's just outside the Chinatown gate on Grant, so it's well within walking distance of any number of activities/attractions in the area.

    There's no air conditioning, just ceiling fans hung from the very high ceilings. My room faced directly onto Grant and I was concerned that I'd be woken by noise...but with the windows shut, it was no noiser than any other hotel I've stayed in. The loudest it got was when a group of bachelorette party girls came stumbling out of the elevator drunk (my room was beside the elevator), but once they staggered down the hall, it was quiet again.

    The room was clean and tidy. I had an enormous claw-foot tub in my bathroom and a pretty good-sized closet. And a major point for me, I felt safe in the room.

    I have no idea whether they offer room service; there is a menu in the room and I'm guessing it's from a service that delivers from local restaurants. Plus, there are so many places to get food nearby, it's easy to grab something on the way back to the room.

    There's an area in the lobby to pay for internet service, or you can pay for WiFi in your own room. I loved the fact that my room was a non-smoking room...and they'll charge $100 if you're caught smoking in it. That's awesome! I wish more places would enforce their no smoking rules!

    17/09/07 | Link | Rating: 4.0
    7. v b.
    I stayed here for two nights.Room 302. The room was on the 3rd floor. This is a very 1940's style hotel ...which I thought was very charming and it was very clean. The elevator is quite small and is used by the maids...it can get tricky sometimes positioning yourself when it's busy , if you have things to bring up to your room. lol  There is a claw-foot tub in the room I stayed in. Very nice. Very nice fluffy white towels. Comfy queen bed perfectly situated in front of T.V. and dresser with large drawers and mirror. The room is very small and this particular room's window overlooked the alley next to Lululemon fitness apparel. The only noise I heard was trash pick-up at night...and then the vegetable truck delivery for the restaurants next to the hotel. It was very brief. The room was very quiet. Nice average size flat-screen T.V. The only complaint I'd say would be that there are not enough electrical outlets to charge your electronics or use your personal appliances (hair dryer, iron, shaver) But the location is right in the heart of the Financial District and high-end shopping galore! This hotel is right next to Chinatown, you can't beat that! I had some of the best Dim Sum there, too! The hotel has free coffee and tea all the time, behind the elevator and a place to sit. They lock the doors after 11p.m. and you are given a key to let yourself in. (in addition to your room key that you get upon checking in) They do have room service which is not on premises ...sorta like ordering out , but is delivered to your room.....I really loved the retro feel of this place...and I would definitely stay here again.

    26/10/11 | Link | Rating: 4.0
    8. Katie Z.
    This was a very affordable and central hotel, right off of Union Square and at the entrance to Chinatown.  The rooms are clean and decent and comfortable.  We got the room from Bookings.com for eighty bucks a night, all in all nothing to complain about. I'd recommend.

    31/07/09 | Link | Rating: 3.0
    9. Jae A.
    The Baldwin Hotel was exactly what we paid for, a week or so before Love Fest SF.
    Two double beds in a room only big enough to fit two double beds. But I can't complain because 1.) it was cheap 2.) it was clean 3.) it was close to BART 4.) it was close to shopping 5.) it was close to China Town.

    Although it has very minimal amenities (they actually DO have a hair dryer - it's in the dresser drawer!... not the bathroom), I really don't have too many complaints. They let us check in more than 2 hours early, and gave us a late check-out, one hour later. The bathroom was clean, the closet was big, the beds weren't too comfortable but they were clean. And, again, proximity to all sorts of things.

    02/10/07 | Link | Rating: 3.0
    10. Mel G.
    I shall come back with the 20% off...even without the 20% off I will come back. It is a lovely place right in the heart of the peak location.

    26/04/11 | Link | Rating: 4.0
    11. John P.
    3 Stars in San Francisco does not mean much.

    Baldwin is more like 1 Star, an Asterisk and a question mark.

    Its old, not charming.

    The walls are really thin.  I am listening to some mother yell at her 2 kids through the wall behind me, as I write this.

    It is well located, it is cheap.   Its not as nice as the average Holiday Inn, Its Super 8 in a great city with 1950s plumbing and heating.    It is what it is.

    Clean (ish)

    Wi Fi is $9.   Parking is expensive, (welcome to SF)

    If you are here as a tourist and only use the room to put your stuff in while you are sight seeing, its fine.  

    If you are here on business, try priceline, hot wire or somewhere else.   I would rather stay by SFO and take the Bart to the office than stay here again.

    P.S.  The elevator has faint "gas leak smell", not sure what it is, but its not good.

    23/05/11 | Link | Rating: 2.0
    12. Lola77 S.
    Let me start with the negatives: I hate hearing the housekeeping early in the morning talking in Cantonese really loud. As you know Cantonese speaking is like arguing, very loud, imagine you are in the fish market in Chinatown. That's how I started my day staying in this hotel for 3 days in a row. I hate the bed, not comfy, I can feel the springs on my back. Interior is OK, not updated, a bit dated.

    The pros: LOCATION! The hotel is clean, the bathroom is typical vintage SF. I like the old bath tub style, hehe. My room is pretty quiet, minimal noise and I'm a light sleeper. You have to pay for the WIFI, connection is good.

    My rate was $150 up, not cheap. But, I love the location and I used to live in SF for 10 yrs. I don't think I will stay here again. I really hate the springy mattress. I like Hotel Florence and Hotel Frank in Union Square area.

    21/04/11 | Link | Rating: 3.0
    13. Elizabeth D.
    Stayed on a Friday night - only paid $129. VERY inexpensive - all the other hotels at that time were charging upwards of $250 a night.

    Fantastic location! They're not kidding when they say you're directly in front of the gates of Chinatown. Down the block there is a 24-hour diner with a really great variety of food. I moseyed over on a cold night at 1 AM for pancakes and a glass of warm milk.

    The room itself is small, yes, but it is also very clean. There is no air conditioner, just a ceiling fan - but that's just fine since San Fran is fairly cold anyway. A little noisy due to some early morning construction, but I live in Miami so I'm used to it.

    As far as the service - I managed to ask the concierge at least 7 questions during my stay - from where I can get a late-night bite, to where I can purchase pillows - and they did a great job answering everything. They even let me sit in the lobby and charge my phone for an hour even a few days after I checked out.

    Stay here if you're on a budget and plan on taking public transportation (there is a BART station a few blocks down).

    27/08/08 | Link | Rating: 4.0
    14. Heather K.
    Awesome hotel!  Very clean and good deal,  but service at check-in was poor.  The rather  cold young man at the desk at 9:00 pm on 11/21 made us wait to get a pillow and two cups instead of offering to bring it up. Being exhausted after a day of traveling and with additional bags to carry,  this was a turn off. The rest of the staff were so nice and it's perfectly situated near the gates of Chinatown, the BART or bus lines.  Recommend but know inconsistent service at best. They also include parking in their hotel price which is a WIN in San Francisco. Would stay there again.

    29/11/11 | Link | Rating: 4.0
    15. C B.
    Location is fine if you're a tourist, but chaotic if you're not.  Nice staff, spacious room (it is a city, after all), very high ceilings in the rooms, and charming old-building accents.  
    One lame thing is that the TV remote is leashed tightly  to one of the bedside tables.  Another is the fan in the bathroom rattled and was quite loud.  But that wasn't a big deal.  
    Affordable and clean.  These are the only real things I need for a few nights in SF.

    28/10/11 | Link | Rating: 4.0
    16. Camille K.
    Oh, this hotel!  

    I stayed here for one week in Fall 2000.  The Baldwin Hotel had zero amenities.  There was no room service and no cable television.  My TV didn't even come with an antenna.  I had to ask the front desk for an antenna, which I never got!  To make matters even worse, there was construction happening late at night in a neighboring building.  I spent many a night rudely awakened at three AM.

    I only give this hotel three stars for it's close proximity to civilization.  Chinatown is only steps away.  This makes it easy to find food and drink fast.  I would never recommend anyone stay here unless you first make inquiries as to any changes.  It's been six years since my last stay in this hotel.  Perhaps things have changed.  If they haven't, might I recommend the Hotel Triton across the street?

    16/01/07 | Link | Rating: 3.0
    17. Booda B.
    Clean rooms, super-helpful staff, great location, unbelievable price. The rooms aren't huge and, as a few people mentioned, the beds aren't the most comfortable in the world, but they're not that bad.

    Gold star to the woman at the front desk - she allowed us to check in early, fixed a problem with our Internet access, and called the nearest car rental place for us. The rest of the staff was friendly and had no problem holding on to our bags a few hours on our last day in town.

    I will definitely stay here if I'm ever back in San Francisco.

    19/05/09 | Link | Rating: 4.0
    18. Agnes S.
    Pluses; walking distance to everything you need in the city, convenient  and safe location, a few blocks from shopping, few blocks to Union Square, clean room, ceiling fan, free wifi, hot water for showers, has iron, hair dryer, safe for valuables, they give you a key to open entrance doors that are locked after 9 pm, Starbucks is 2 doors away, Posh bagels for a breakfast meal is a block away, for chocolate lovers Teuscher is a block away, car is not necessesary since you can always get a cab if you don't want to take the bus, least expensive hotel near Union Square. Minuses; noisy with windows open if room is 804, no air conditioning, no microwave, no mini fridge, don't lose keys expensive to replace if lost, no full length mirror, small room for 4 in a room with 2 doubles, tub was slow to drain during showers, no market close by other than Walgreens or CVS a few blocks away. no bell hop to help with your luggage. I stayed with my daughters and we were happy campers for 3 nights.

    27/12/12 | Link | Rating: 4.0
    19. Christine C.
    Great location, clean rooms, charming 1930's old-world European feel, and a rather helpful stuff.

    Parking is a block and a half down the street and there is no valet in front of the hotel so keep that in mind if you're driving.

    Really enjoyed the stay here. Will definitely come back just because it was such a deal considering how close it was to everything and how clean it was.

    22/03/10 | Link | Rating: 4.0
    20. Isabel M. L.
    Looking for something inexpensive? Clean? Close to the touristy stuff? DONE.

    I wouldn't  go back though - we stayed here to save some money and regretted it because we didn't sleep well. The bed felt okay when we laid down, but our backs were killin' us the next morning. The heater made noise ALL NIGHT LONG (we couldn't figure out how to shut it up).

    We purposely picked a room far from the elevator, so it would be more quiet. Sadly, we realized that while the windows were double paned (spelling?) the garbage trucks were LOUD, LOUD, LOUD....being far from the elevator means being close to the alley. That wasn't great.

    I'll say that everyone at the front desk was really nice and very helpful..3 solid stars.

    18/02/10 | Link | Rating: 3.0
    21. Nick D.
    Awesome location clean rooms just a bit small expect to pay 25$ extra a night for parking or more. A couple steps in either direction and you can be in chinatown or the fashion district. Not too far of a walk from the embarcadero lots of places to eat at and shop from china town to nicer loungey places and an easy muni ride to anywhere in the city. Great location friendly and helpful staff.
    If you loose the key its 20$... which i did... but found it after i checked out of the hotel at a bar we were at the night before and they refunded us. :)
    It is perfect for the price. The rooms are simple and small but has everything you need.

    03/01/11 | Link | Rating: 3.0
    22. Bobbie C.
    Small quaint reasonably priced hotel. Great location right outside China Town.  Easy walk to Union Square. Great service. Small rooms, comfortable bed. No AC but didn't need it in July.  Windows in room open which was neat.  Nothing fancy or luxurious but  worth every penny.

    11/08/12 | Link | Rating: 4.0
    23. Marcelo D.
    Great a location as it is close to union square but not loud. As for the hotel, the first room they put us in smelled pretty funky, maybe it was from the restaurant downstairs but we stilled switched rooms.  Second room was much better and a claw foot tub

    24/05/12 | Link | Rating: 3.0
    24. M F.
    It was clean and a good value for SF.   It was close to Chinatown and lots of shopping and public transportation. The kids liked the little animal towels.  We would stay there again.  Its not at all fancy or new but it was clean.

    24/08/12 | Link | Rating: 4.0
    25. LadyBlaze T.
    Found this place through Orbitz.com & various other reviews. Hotel staff was great in helping me, they had maps available up front as well, & were very friendly! Hotel service itself was great(always came back to a clean room & the towel animals, so cute!) Great place to stay on a budget & great location. :) If I ever come back, I'll definitely be staying here! The room decor is awesome, the rooms are spacious, great cost, just overall GREAT!!!

    13/03/12 | Link | Rating: 4.0
    26. holly h.
    Problems with high speed Internet, the tv remote is tethered to a cabinet which is pretty annoying.  We paid enough for the room that you'd think we wouldn't steal the remote?  Considering I couldn't change channels or use the internet, bad rating.

    28/07/12 | Link | Rating: 2.0
    27. Victoria R.
    We stay at a lot of hotels because we commute 2 hrs into the city  1 night every week.  Out of all the places we've stayed, this was probably the biggest bang for your buck.  Talk about perfect location at a reasonable price!  This hotel seemed a little sketchy when I booked it at first but I thought we'd give it a try anyway.  If it was downright disgusting, the price was inexpensive enough to where we could say, "ehhhh we'll take the loss and book somewhere else".

    When we arrived we couldn't believe this was the hotel we booked.  It literally is down the street from Chinatown and Union Square.  You can see the entrance to China town if you looked up the street.  When you got the other way, you're only a couple of blocks from Union Square and all of the shops.  It's also a few blocks to the bus stops if you plan on using public transportation (which we do...we hate driving in the city).  The location was amazing and made us excited from the start.  We didn't want to get too excited until we saw our room though.  

    The room is more than what you need.  A good size with a comfy bed with quality linens.  It also had a good sized TV with decent channel selections.  The bathroom had everything you needed as well.  There would be no cause for complaint here.  It was even super quiet!  We were beyond comfortable for the night.  

    In the spirit of doing pro's and cons I guess the only con I would have is the elevator is old???  I mean that goes to show how little is displeasing about this hotel.  That's all I can really say might be a con...you know for people who are afraid of old, slow elevators.

    I can for sure see us staying at the Baldwin Hotel again.

    03/11/11 | Link | Rating: 4.0
    28. Surai J.
    Wow, what a bargain.  CLEAN, CLEAN, AND SUPER CLEAN!!! Superior housekeeping service and excellent and helpful front desk.  They'll google you walking distances, whatever you need.  They'll also lock the door at night and only let guests in after dark so lady travelers have an added level of security.

    Located right in front of the pearly green gates of china town, next to Lululemon, John FlueVogs, AllSaints, Chanel and all the upscale boutiques on Maiden Lane in Union Square, you are in shopper's paradise.

    Sold out during Bay to Breakers week so book waaaaay in advance!

    Oh yeah, wish I'd known that the Japanese resturant next door has some of the best food around and is open 'til midnight.  Wouldn't have had to scour the square for late eats.

    16/05/11 | Link | Rating: 4.0
    29. Rachel F.
    More like 3.5 stars.

    I've stayed at the Baldwin Hotel a couple of times over the past few months because I was running early-morning half marathons in San Francisco. Since BART was not an option on early weekend mornings, and I did not want to have to drive/park, I opted to stay the night in the city. The Baldwin was the best I could find for a reasonable price and in good location to where I needed to be.

    The first time I stayed here, everything was fine. The young man at the front was helpful and let my boyfriend and I check in an hour early. However, we were placed in room 501 and the elevator was LOUD all night. And we were in a room facing the busy street on a Saturday night. This was in July, and because there is no air conditioning and the fan wasn't enough to keep the room cool, we had to keep the window open. The street noise of cars, horns, and drunken idiots prevented me from getting any sleep before running 13.1 miles. Oh, and the garbage trucks come early Sunday mornings (like 3:30) and they are LOUD. Bring earplugs!

    The second time I stayed here was a couple weeks ago, again for an early morning race. I walked in to find several angry British tourists in front of me, arguing with the two receptionists regarding a reservation that was apparently messed up. I stood there for 25 minutes, and neither of the receptionists acknowledged me. No "Hi, we will be right with you" or anything. BOTH of them continued to handle this one large group rather than one of them taking 2 minutes to quickly check me in. Finally I pushed my way up to one of them and said I was there to check in. No apology for making me wait, either. But anyway, I was able to check in an hour early and was given a room further in the back facing the alley, which was WAY quieter than the last room. I really did not like how the bathroom door opened into one of the double beds, though. And I wish they had more television channels.

    There are several restaurants/food places nearby that will deliver to your hotel room, which I took advantage of. They lock the front door at 9:00pm for safety, which I appreciate. The front desk was helpful in answering any questions. During my second stay, a friend and running buddy stayed the night with me, and the front desk happily split the bill between two credit cards. The location of this place is great--near Chinatown, BART, etc. I would stay here again the next time I have a big race in the city.

    25/09/12 | Link | Rating: 3.0
    30. Clint C.
    The room was updated and VERY clean. There was an LCD TV and free Wi-Fi. The location was very good and the price was right, about $100 per night on a weekend. Parking is another $31 and 1.5 blocks around the corner. The Japanese restaurant next door has very good sushi.

    I only have one real complaint.

    Our room was next to the elevator. Every time the elevator went up or down. the cable banged against the shaft or the car, not sure which. All I know is that I only had peaceful sleep in the middle of the night. In the evening and early in the morning, when guests and housekeeping was using the elevator, all I could hear was bang...bang....Bang!....Bang!!....BANG!!! If you get a room here and its an x01 room, (401, 501, etc) ask for a different room! Fix the elevator, and I'll be back. Otherwise not.

    30/08/11 | Link | Rating: 2.0
    31. Chris H.
    Maybe I should preface this review by saying that I'm not a high-maintenance hotel customer. My criteria are simple, really. I want to stay in a convenient location for a reasonable price without getting scabies from the bedsheets or getting stabbed on my way in at night. Free wi-fi is a big plus too. Baldwin scores on all counts (at least no signs of scabies yet).

    Basically, it's a clean and comfortable budget hotel, conveniently located in Union Square. It's an old building (apparently, "boutique hotel" is the euphemism), and that's fine by me. It's charming. The elevator is kinda slow, but whatever. One thing that did annoy me a bit was that I had to re-authenticate to the wi-fi network pretty frequently. Not a big deal, though. Housekeeping leaves fresh hand towels on your bed in little animal shapes (I got a snail one day and an elephant the next). Nice touch. Last, but not least, the price is right.

    All in all, I was very pleased with my experience and would come stay here again.

    16/11/11 | Link | Rating: 4.0
    32. L. M.
    Not fancy, but the location can't be beat. I've stayed here over a dozen time and can't complain. Simple, clean, and friendly staff.

    28/05/13 | Link | Rating: 4.0
    33. niki h.
    Okay, first of all the haters who've given this place bad reviews are clearly more used to staying at the Marriott or the Hyatt.

    As far as San Francisco goes, the phrase "boutique hotel" means one thing - OLD.  And this place is, to be sure.  Having stayed in other boutique hotels in this city, I think this one compares very favorably for the price.  Last year I stayed in a hotel that had an old-school TV and a standing fan because there was no A/C; the fan didn't cool down the room much there, but it helped drown out the street noise.  

    My room at the Baldwin, however, was immaculate, had an LCD TV, ceiling fan, FREE (yay!!) WiFi, and double-paned windows which made a significant dent in muffling the noise coming up from a rather busy street.  And I did not have to share a bathroom like my friends did when they stayed at the Hotel des Artes around the corner.  My room also came with an old-school key, which I kind of liked - and having my room number printed on it certainly made me vigilant about not dropping it anywhere!!

    For the location (safe neighborhood, great shopping), I don't think you can beat the price.

    17/10/11 | Link | Rating: 4.0
    34. Jacob H.
    This hotel is one of the places I would keep on coming back to. The location is superb (next to Chinatown and many lounges), the staff is amazing, the rates are low, and the rooms are clean. My rate on a Saturday night was only $98 (including taxes). Internet was only $9.97 for a 24 hour period.

    I remember the last year I came here I tried figuring out how to work the thermostat, and this time around I thought about the same thing. I still have no idea but it was still comfortable to sleep in. All in all I would go back. If you book two nights they give you a starbucks gift card.

    This is probably one of the only hotels that still uses an actual key. I think if you lose that key its $25. All in all a great place to stay.

    06/02/10 | Link | Rating: 4.0
    35. Eric O.
    location is within walking distance to trains and street cars. the gates of Chinatown are literally at the corner. stayed in april of 2012 while hotel lobby was in a remodeling project. room was small but the building is old. it fit my needs for being in town for 3 days. housekeeping does a great job, they fold towels in the shapes of animals, puts a smile on your face.

    many reviews say avoid a room near elevator. I stayed in 901 which shared a wall with elevator. no noise loud enough to ruin stay.

    overall a good hotel for tourisst on a budget.

    01/04/13 | Link | Rating: 4.0
    36. Joseph G.
    Great find! Clean and cheap hotel in an awesome location. Right at the entrance of chinatown. A few blocks from union square. Basic room, not luxury, just comfortable enough. If i had to be picky i'd complain about the tv humming, the pipes hissing (really loud) but for the price and location i'll take it.

    Is it the best hotel, no. Will it do for your basic needs, yes.

    Parking is a block or 2 away $30 a day. Staff is friendly. I would recommend this place for the value and location, not for the amenities.

    14/01/11 | Link | Rating: 4.0
    37. Megan C.
    We stayed here in early June - I was in town for a work event and stayed at a business hotel, and then moved to the Baldwin Hotel for the part on my dime.

    It's pretty no frills, but we had no issues with basically anything there. Rooms are small, but in a cozy way, and we had an absurd amount of closet space. I could have done with a bit more room in the bathroom - counter space somewhat lacking - bu for the price, the compromise was worth it! We didn't have much of an issue with noise, with a room facing the street, but we were also so worn out from walking we may not have noticed!

    It's just before the Chinatown gate, so great location, with lots of designer shopping nearby if that's your thing. I was okay with there being no breakfast, but boy would I have loved coffee in the room. Would recommend, though - in a town as expensive as San Francisco, this was a steal!

    19/08/13 | Link | Rating: 4.0
    38. Kristine P.
    If you're traveling on a budget and not looking for the Ritz Carlton then this is your hotel!  Located in Union Square this lovely hotel sits at the mouth of Chinatown and blocks away from great shopping.  The area is clean, safe and affordable.  

    The hotel rooms are clean and the windows open so fresh air can flow!  Loved this about our room.  The bathroom was clean and so was the bedding.  I must say my mom and I slept really good in the bed.  So comfy!

    The parking is a block 1/2 away and cost $30 w/tax for overnight parking.

    The only con I can say about our room was the placement of the TV..It was to the right of our bed which wasn't conducive to laying bed and watching TV.  But, we aren't on vacation to watch TV are we?
    Well, if you are then you need to re-evaluate your lifestyle.  Get outside!

    I would absolutely stay here again and again.

    06/03/12 | Link | Rating: 5.0
    39. Lisa S.
    Black Hair in bed. So I called front desk to tell him. And he says " what's the problem?" After arguing to five mins to get another room...we check this new bed and there is dog hair in t his one as well and dark smudge marks. Clearly they don't change the sheet after each guest.. It was to late to call and argue with the Chinese guys who is obviously oblivious and cant speak English for shit. Slept on top of bed and left at check out completely disappointed I paid over 100 for a damn Room that they dont even change the sheets.
    Street noise is ridiculous even on the weekend. Bums fighting In front of hotel at 3 am.  Over priced.....

    24/01/13 | Link | Rating: 1.0
    40. Jason K.
    Fantastic location and a clean room at an excellent price.  It's small, but you're not in downtown SF to hang out in your room all day.  Would definitely stay here again.

    The towel animals housekeeping leaves daily are a nice touch

    In response to the elevator comment, I was in an x01 room and did not hear it at all.

    11/06/12 | Link | Rating: 4.0
    41. Mikaela B.
    This is a great little hotel with a fantastic location in downtown SF. We stayed here near the end of February and got an awesome "winter pricing" special of under $100 a night. We were thrilled!

    The front desk staff is super nice. We arrived around 10:30 on a Wednesday night not having eaten, and the two guys at the desk were more than happy to recommend a few places - and they even drew us a map. The rooms are basic, but they're very clean, they're modern (except for the cute claw foot tubs), and you get a cute towel origami creature every morning.

    The location couldn't be better. It's literally right outside the gates of Chinatown, and a couple of blocks from Union Square. We found a lot of really great restaurants nearby. The garbage trucks can get noisy at night - but I feel like that's what you get in any big city. And for $100, I'll take it.

    We felt really safe and were glad to have this as our home base!

    27/02/13 | Link | Rating: 4.0
    42. Marcus B.
    Location! Location! Location!  Perfectly situated in the heart of it all. Shopping, sight seeing, transit, good food, and drink are all just moments away. The staff were friendly and helpful, our room was always clean and the towel sculptures were a cute touch. 2 complaints: 1-the bed had heard metal under hang portions which were easily bumped into causing painful bruising 2- despite the placard asking guests to be environmentally conscious and reuse towels they were replaced daily as was the hand soap (unnecessarily). We never had any problems with noise being on the 9 th floor facing the Street. Be forewarned, the elevator is indeed slow.

    14/08/13 | Link | Rating: 4.0
    43. Dyane G.
    We stayed here for the Nike Women's Marathon.  Pros: The location is excellent.  Right outside Chinatown's gate, Starbucks two doors down,  union squre and shops right around the corner. The price we paid per night was lower than others in the area at that time. The staff was very nice. Cons: Our bathroom wasn't cleaned very well. There was hair in the tub on arrival. There was also a towel hanging that looked as if it were used. The overnight parking was expensive for being so far from the hotel. The rooms are really basic with no air conditioners. Would probably only stay again if we found a really, really, great rate.

    24/10/13 | Link | Rating: 3.0
    44. Mike P.
    Great little place to stay 100 feet from the gates to Chinatown. If you stay along the street like we did, just know that you will hear the hustle and bustle of the street below at all hours. This wasn't a problem for us. But I could imagine light sleepers having a hard time with it. The building itself has been around a long time, but it seems to be kept up very well. Doesn't feel old. The rooms look like they were redone within the past few years. It's small, but not cramped for 2 people. Closet helps a lot. The bathroom was clean and laid out in a way that have you plenty of room. The shower/tub had newer faucets with a massage head that felt great after walking all over town. Speaking of which, you can pretty much walk out the door and eat at a French restaurant and take 20 steps into Chinatown. If you walk south you're in the financial district. Everything you would want for shopping is there. About a 10 minute walk an you're in North Beach. You are also close to the trolleys and every other transit u could need. It's very centrally located to everything in town. Parking is at the Sutter Garage about a block and a half west, u can pay for it at the front desk for the whole stay. But nothing immediately next to the building or below. You have to use the loading spot in front, which they will let u park in till you are settled in the room. I could grab a cart, but there wasn't a bell hop. Elevator is tight and old. And takes long. Luckily I was on the 2nd floor and just used stairs. Coffee, Ice, and vending machines below in the lobby.
    Overall, a nice stay. A few negatives were that the bed was a little firm, and putter blanket had a few stains. No AC, but ceiling fan and cracking the window worked fine.

    05/10/13 | Link | Rating: 4.0
    45. Ryan M.
    Clean an efficient.  Very friendly staff.  Free wi-fi in your room.  Rooms are small, but clean.

    The streetside rooms are very, very loud.  Even from the top floor.  The view is nice though.

    No air conditioner, but ceiling fan and open windows worked fine.

    In a safe, clean neighborhood.  Very close to Chinatown.

    15/04/13 | Link | Rating: 4.0
    46. Jennifer B.
    You really can't beat this hotel for its price and location. Just steps from Chinatown and minutes to Union Square, this was the perfect launching pad each day for all of our San Francisco adventures. Our room was clean, spacious and we came back to adorable towel animals on the bed each day. What a nice touch!

    The staff at the front desk weren't the friendliest or outgoing people, but were helpful whenever we had a question about the area or amenities.

    I would recommend this place in a heartbeat and will gladly stay here again the next time I'm in San Francisco.

    14/06/12 | Link | Rating: 4.0
    47. Nikki T.
    5 stars!!!!!

    Customer service: AWESOME
    Got into our room at 5am already very tired!!! Front desk said latest check out 12:30 vs 11am... Greatly appreciated!!!
    Location: When u walk out of the hotel to your left, Chinatown. To ur right union square...
    There's a Starbucks down the street, and a coffee/wine bar across the hotel.
    We stayed only for a one night so after messing around in the area, we remembered that we left a pillow there so when I went back to ask for it the guy in front desk said yes we have your pillow!!! Pretty happy they had it... They had wrapped it up in a plastic bag too. Yippee! :). This is a dog lovers city galore!! Lots of people walking their 4-legged friends.. SWEET!!!!  
    Would love to stay here again next time around!

    24/01/13 | Link | Rating: 5.0
    48. Eve R.
    This hotel is an OUTSTANDING value right in the heart of the financial district/Union Square/Chinatown. Best rates in town, and all the amenities you could want for a boutique hotel at a value price. I found the room immaculate, with not just the expected amenities (toiletries, etc.) but also a nice presentation (fancy-folded towel with mints on the bed, free wifi, flat-panel huge-screen tv), plenty of room to move around with a desk, dresser, closet and night stand, window that opens to provide fresh air, ceiling fan, and clawfoot tub. Nice.

    The staff are also incredibly nice and accommodating, as I changed my plans twice and they were nice enough to keep my excellent rate, and they even let me check in SUPER early when I arrived for a morning meeting. They have a contract for parking about a block and a half away, and gave excellent instructions to get to it, while watching my luggage so I wouldn't have to carry it.

    I'm right by the elevator, and can't hear a thing, for what it's worth. Maybe they've sorted out the noise issues Clint C. referred to.

    I will ABSOLUTELY return next time I'm in town. The location and price are unbeatable, and the room is actually really nice and practically spacious for a boutique hotel in SF.

    01/11/11 | Link | Rating: 4.0
    49. Ben L.
    Great value: Win

    Large rooms: Win

    Towel animals: Win

    Location  (Union Square/downtown proximity): Win

    Muni accessibility: Win

    Staff were very friendly: Win

    End result: Win

    30/11/11 | Link | Rating: 4.0
    50. Jessica B.
    Convenient location! Close to everything! Transportation, food, good walking distance to the main tourist attractions! Totally affordable for San Francisco! Rooms were always clean! And everyday there's a different cute towel origami folded on the bed! The elevator is crazy small though! And kinda ghetto looking, but aside from that this hotel's great! Service is good! Noise level from the streets isn't enough for complaints!
    Totally staying here again!

    26/03/13 | Link | Rating: 4.0
    51. Aaron M.
    The inefficiencies of the San Francisco hotel market continue to amaze me.  Here is a place right off Union Square that's sparkling clean, with friendly staff, nice new furniture, high ceilings, doubled pane windows, and a bit of traditional old school charm - and it cost only $92 per night. (plus another $13 or so worth of "f--- you tourists, you can't vote!"  taxes).   Oh, and they made a dog sculpture out of my bath towels and it was on my bed to greet me when I arrived.   Too cute. Meanwhile there are hotels around the corner charging more than twice the price.  

    The negatives? Well, if you are a light sleeper, the elevator was kind of noisy (I was in room 601 which is right by it) though it didn't keep me up, the door key was super old school, and the bathroom ergonomics made it a little hard to dump my travel stuff.  But seriously, I'd rather keep the $150 I saved.

    Baldwin staff, if you are reading this, raise your rates!  Or wait, I mean don't do that, I might want to stay here again.  Your rates are like totally boss.  Perfect.

    20/11/11 | Link | Rating: 5.0
    52. Tristan W.
    Location, staff and rooms are brilliant. We even had mail sent to the hotel which they kept for us before we arrived. Just a hint, the sushi right next door is fantastic. We're staying here again next time

    09/08/14 | Link | Rating: 5.0
    53. Molly T.
    Two adults on an overnight in SF. Spacious room, comfortable beds, Room quiet enough considering its busy location. (No sound from other guests at all, just outside city noises.) Valet parking (for a fee) very helpful. Great location. Very fine customer service at front desk. Would definitely stay here again and recommend it. Drove in an out of town along the Embarcadero.

    11/10/14 | Link | Rating: 4.0
    54. Lynners C.
    We stayed at this hotel for a mini getaway in the city. When we booked this online I was a little worried that it looked a little old fashion and might not be comfortable to stay in. We arrived at the hotel and the front receptionist was friendly. Our room was on the 10th floor ( top floor) so we had a semi- good view of the city buildings etc. I was pleasantly surprised when we entered the room. The room looked really clean and somewhat modern with a hint of old fashion. Apparently the rooms was remodeled recently. The bathroom was clean and nice. On our bed was a heart swan which was a nice sweet touch. FYI their green tea shampoo and conditioner smells so good! I took the rest of the shampoo/conditioner home, guilty! :)

    Just a little warning, our room did not have AC, but there is a ceiling fan in the room. I am not sure if the rooms are all the same. It wasn't so bad since we were on the top floor and we had the ceiling fan on most of the time.

    The location is pretty nice since it's around the corner of Union Square, and the best part is that the Chinatown gateway was literally almost in the corner of the street where the hotel is. It's about 35-45 minutes walk to get to fisherman's wharf.

    Overall, I will definitely stay at this hotel again if I needed to stay around the area. The price for one night wasn't too bad since we got it off  the "PRICE-LINE NEGOTIATOR!":D

    Thumbs up!

    01/08/12 | Link | Rating: 4.0
    55. Shap C.
    Friendly staff, very clean and accommodating.  location was perfect to be one block south of china town which also leads into little Italy.  My room 10th floor 1006 overlooked the rooftop adjacent, plants flowers on the right side. The 2 nights stayed were perfect.

    08/09/13 | Link | Rating: 5.0
    56. Steve L.
    I stayed here for the better part of a week in February 2011. I had no idea what to expect since I only booked this place based on two facts: 1) central enough to downtown San Francisco (I was going to be at the Moscone Center for a conference) and 2) there was a price promotion on their website (just 70 dollars a night).

    How glad I was to have booked this place! It's right in front of the main Chinatown gate and at the top of what appeared to be the main shopping street. I checked out the main road through Chinatown and carried on until I hit Lombard Street, then headed west to the winding part of it. The room was very quiet and was always reset very nicely each morning, even with towels folded into origami animals (stingrays and elephants).

    Checking in and out was easy, would definitely stay here again.

    24/11/12 | Link | Rating: 4.0
    57. Dana B.
    We stayed here for four nights in mid-August and couldn't have been happier with our stay! Before we arrived, we requested a room on a higher floor with a street view. Upon our arrival around 12:30pm (well before the advertised check-in time), we were told our room was already ready for us. We were given a room on the 9th floor (1906) with an alley view which I originally thought to be disappointing since we requested a street view, but I was actually surprised at how much I didn't mind a quiet, alley view! We were actually able to eavesdrop on the apartment complex across from the hotel, but never mind that!

    The hotel staff were excellent-- absolutely no complaints or suggestions for improvement! The staff were punctual, friendly, quiet, and left us a new towel animal and soap daily. Best of all, the hotel was clean, had modern renovations, and felt very personal. For those of you looking for a cookie-cutter Four Seasons, this isn't the hotel for you. However, for those of you who appreciate an older hotel with new renovations and a sense of 1930s charm, I would recommend the Baldwin without a doubt!

    Best of all, the location of the Baldwin seriously cannot be beat! The hotel is located about a 5 minute walk from the Montgomery or Powell St. BART/ Muni station (you take your pick!) and was about a 2-3 minute walk from the Muni stops on Sutter and Bush streets. If you're really up for it, it's about a 30 minute walk to Fisherman's Wharf and North Beach, but it's a nice walk with lovely views. The area immediately surrounding the hotel felt very safe and friendly. I don't think we could have picked a nicer, cleaner area to stay in!

    The only cons I can think of are the inconsistent and temperamental wifi (we couldn't get it to work in our room, but who needs wifi while you're on vacation in San Francisco?) and the LOUD, OBNOXIOUS growling noise that our bathroom fan made. It was quite annoying (although we had a few good laughs about it), but it was nothing that would prevent me from staying at the Baldwin again.

    This place is seriously such a hidden gem, and I definitely recommend it to anyone wanting a unique San Francisco experience!

    30/09/13 | Link | Rating: 4.0
    58. Drew M.
    Decent location, but that's about it. The shower is a tub with a curtain around it, the rooms are cramped, the sheets are itchy, and the wifi is completely useless. Not recommended.

    19/05/14 | Link | Rating: 2.0
    59. Greg W.
    This is a quite little hotel inside a large building.  They do a good job of running the place.  But the rooms are small if that is not your thing.  They are clean and well kept though.  The lobby is pretty basic but who hangs out in the lobby.  The prices are ok but they often are on travel deal websites and if you get them its a good deal.  The elevator can be a bit loud so ask for a room away from it.  They are very nice and will hold your bags after checkout.

    18/08/14 | Link | Rating: 3.0
    60. Paul L.
    A small hotel right in front of the Chinatown gate. The staff were incredibly nice and mostly accomodated our needs. We were there from Tuesday til Saturday.

    Our room was on the very top floor. I was hoping a large room because of the location. Like a suite. I opened our door and wow is it small! My small bedroom at home was bigger than the Baldwin's.

    Our view sucked. Faced north onto another building rooftop with someone's personal garden and super rumbling loud industrial AC unit. That thing was on all night. Literally. And some random dudes walking up there peeking into our window.

    There were some amenities that we specifically requested but the hotel would not help us out.

    I'd probably stay at a different hotel next time. Something more convenient. Overall, though not impressed, my experience was okay for a cheap hotel. It was clean however.

    05/04/14 | Link | Rating: 3.0
    61. Elise C.
    4 of us stayed in the double room on a Saturday night, the room was small as to be expected in a old hotel. It was very clean and recently painted, with a claw foot tub/shower, sound proof windows and great pillows! It was very quiet! The front desk attendant, Victor was very helpful and polite. We used the valet service which was $45 with tax and were able to keep our car there till 5 the next day with unlimited access to it. It is located nearby to a lot of shopping and cafés as well as down the street from the china town gate. We really enjoyed our stay and will be back!

    07/12/14 | Link | Rating: 4.0
    62. Noam S.
    So here's the deal - all in all we were pleased with the hotel. For a much lower price than anything else in the area, we got a decent room steps from Chinatown, Union Square and everything San Francisco has to offer. The bed was comfy, the tub is great and the views were decent. Service was also on par with our expectations.

    However, there are some pretty big downsides to staying here. Wifi basically doesn't work. There's no air conditioning, which would have been awful had we been in the summer.. It was noisy which made it a bit harder to get a good, restful sleep.. And the rooms are small, even for a big city hotel.

    So - a decent choice, but nothing more than that.

    23/05/14 | Link | Rating: 3.0
    63. Jamie W.
    We found several things that make the Baldwin Hotel a standout. The location is excellent if, like us, you like to explore by foot or via public transportation. The room was quite spacious and impeccably clean. I appreciated the roomy bathroom with plenty of counter space.

    We also found a few of things that make it highly unlikely that we would return. The wi-fi was not at all reliable, but not a deal breaker. The lack of light-proofing with the draperies was a major problem.  We travel often, and live in a major city with lots of lot light pollution. The draperies on a rod with no blackout backing or shade do little to darken rooms across the street from stores that have lights blazing all night. We used rubber bands to attach the fabric to the hold back hardware and that helped a bit. Fortunately, we had sleep masks with us. The noise is another problem. Mostly from delivery and garbage trucks. Finally, the mattress was poor. It was on the lumpy side. A decent mattress pad might have helped; the one on the bed was rather thin and worn. Neither of us got a decent night's sleep during our stay.

    27/06/14 | Link | Rating: 2.0
    64. Pamela S.
    I loved the towel animals haha. It's the little pleasures in life. I also had a great view from my window, so these were the best parts of my stay.

    Very friendly and helpful staff. The gentleman there instructed me how to turn the ancient heater on, then I never figured it out but they would have sent someone up to help me.

    Quiet place in general, with a really tiny elevator. Rooms are in okay condition, I didn't like how small and cramped my bathroom was though. I barely had room at at the sink and I'm not gigantic. However, I did like the quaint bear claw tub.

    25/11/13 | Link | Rating: 3.0
    65. Hans M.
    Great location if you're headed to SF's Chinatown, but that's about it. The rooms have poor sound insulation. I can hear whenever my neighbor was using his bathroom. I also heard everything that was happening on the street below, too. The room itself felt a bit too incommodious. And the promised high-speed Internet? False advertising. Thank goodness my Karma pocket WIFI worked. No slippers and I was condescendingly told by the Mainland Chinese import manning the front desk: "In America, you don't get free slippers." Right. The same guy also told me to get hot water and ice at the lobby if I was concerned about the safety of the water from the tap. No complimentary breakfast either; just free coffee and tea. For the same price or even much less, there are other hotels in the area that offer far better perks and service to guests. Definitely my first and last time here.

    08/01/15 | Link | Rating: 1.0
    66. Lesley M.
    This is an inexpensive little hotel at the entrance to China town. I was pleased with the facilities. It has been refurbished nicely. No A/C in the room, but there was a ceiling fan. We were on the 6th floor and there was a lot of noise from the street. It was a great neighborhood, though. Plenty of food options right down stairs, close to great shopping. Great service at the garage where the hotel has a contract for parking.

    The service at the hotel was also (mostly) great: friendly and efficient from all staff members. Our towel animal was adorable.  :)  The 3 stars on service is for what I surmise to be insufficient staffing. We wanted to have the front desk / concierge order a cab. I tried at least twice (several minutes apart) on three different extensions to get anyone from the front desk to answer and nothing. I have never stayed at a hotel where I couldn't get anyone to answer the phone. I actually thought that our phone might have been faulty so I asked when I got downstairs. The guy at the front desk said he saw us calling, but he was busy. I knew I wasn't staying at the Ritz, but I thought that incident was rather lame.

    Other than that one incident, I did enjoy the stay well enough, but next time I will choose one of the other "boutique" hotels that I've used before in SF.

    20/05/14 | Link | Rating: 4.0
    67. Mike W.
    I have to give the Baldwin 5 Stars because of the staff (Beyond helpful is an understatement!), its so close to everything,  China town (across the street), Union Square down the street, totally affordable and so much more.
    I sent all my friends kudos about this hotel! If you are thinking about spending time in SF, then stay at the Baldwin Hotel!

    05/01/15 | Link | Rating: 5.0
    68. La Tache T.
    Great location for this hotel. I would go back just for the location. Parking is a bit complicated but they take care of it for you, which is really nice. The staff was a bit slow and they weren't very accommodating even after I made multiple requests before our stay. Overall, we had a great time and it was perfect for what our group was looking for. It is a short walk to Union Square and very accessible via public transportation.

    20/04/15 | Link | Rating: 4.0
    69. Vikkie N.
    So, I REALLY want to give this place 4 stars, but I didn't have a great night.

    The location is very central.  The staff were really nice. The room was a good size, clean with new fixtures and furniture.  The bathroom is small, but was just fine for me.  I agree with another reviewer that it would be nice to have the fan on a separate switch.  There is an iPod/player radio alarm clock and plenty of plugs to charge your tech devices.  It's one of the few less expensive hotels to have a laptop sized safe - which was a plus.  The wifi had 5-bars and was easy to connect.

    My room was next to the lift, which wasn't noisy with human noise, but the noise of the lift going up and down kept me from falling asleep.  The ceiling fan was welcome but rattled - also keeping me awake.  Speaking of being awake, the sanitation department of San Francisco are night-owls and collect the rubbish between 3am and 4am by the hotel.  Yep - you guessed it... awake for another hour or so...

    The only other observation I have is that although the coffee in the lobby saves them from having coffee machines in all the rooms, it doesn't appear to be replenished in the evening - so what is there is cold.

    13/11/14 | Link | Rating: 3.0
    70. Pamela X.
    I love staying at this hotel.  I've traveled to San Francisco for work about every week in the last 2 months..and I am always excited about my stays at the Baldwin.  It can be quite noisy because of the location, but I didn't mind the noise so much. I was pleased with the street view from the window.  The bathrooms are very very clean which is important to me.  My rooms are also quite roomy and very comfortable.  The housekeeping staff here is great.  The customer service is always great as well.  I've always had the most courteous and helpful experiences with the staff.  The rooms don't have temperature control, but the hotel is great about bringing up a space heater for me.  The location is amazing, right at the mouth of chinatown, and walking distance to Belden Alley and other great foods as well as shopping!  It's one of the most convenient locations.  In comparison to other hotels I've stayed at on my business trips to San Fran, the Baldwin is my favorite.    

    If I could, I'd stay at the baldwin all the time.

    27/02/15 | Link | Rating: 4.0
    71. ArchaeoFiero S.
    This is a beautiful little hotel that sits in upscale Union Square about a block from the famous gates to Little China. I had low expectations because of the price (which was by far the most reasonable of any that I looked at), but was blown away by how well kept and quaint this little spot is.

    It's an old building that has been updated and maintained well through the years, and I know that in other cities this kind of place would be regarded as a "boutique hotel".

    The room service did a great job and the front desk staff are extremely helpful with directions and tips for enjoying the area. The location is just perfect, with hundreds of incredible restaurant options nearby in every price range. Chinatown has the best food and is only a short walk away, and Starbucks is practically next door.

    5 stars for the great experience that is the Baldwin Hotel!

    11/05/15 | Link | Rating: 5.0