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Castle Inn Motel in San Francisco, CA

Castle Inn Motel in San Francisco, CA

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Company Info:

Rating: 3.66

Address: 1565 Broadway, San Francisco, CA, 94109

    Hotels in San Francisco, CA



    Comments (47):

    1. Jobica S.
    Great location, but crap service. Our hotel key didn't work on the 2nd night and we came in about 15 minutes after the close of the 'office hours', where we were chewed out for disturbing the night person. Then we tried to call in the morning to find out what time check-out was, but the phone didn't work! As we went through the check out, the front desk person was extremely rude, making sure both of us were out of the room (as if one person would stay hidden?). Book directly off their website, you get the best deals, but don't expect any kind of service or friendly smiles.

    11/08/08 | Link | Rating: 2.0
    2. F F.
    Booked this hotel after hearing it's a nice location in SF. They have 3 days cancelation term that I missed to notice. I called 2 days before to cancelled and they had to charged me for first night plus tax.

    15/05/10 | Link | Rating: 1.0
    3. Rachel T.
    I will NEVER stay at this hotel again! It was beyond sketchy with alot of activity that made me nervous. Yes, the attendant was nice but th location, and the crowd that it seemed t attract, no thank you.

    10/11/10 | Link | Rating: 1.0
    4. Nick M.
    This is an under $100/night hotel in San Francisco.  Once you accept that that is a very good price for anything decent in SF.
    The hotel is clean, though a bit run down (these are two different things.  The room has been cleaned well, but some of the furniture and such have seen better days) which is all I expect at this price range.
    The real thing that sets this apart from other decent under $100 hotels is the free parking.  If you're not frequently in SF, you should know that parking in SF will run from $25-50/night depending on where you stay, so if you're driving, free parking is worth a significant amount of money.  As for the small spots, they're not really that small for SF.  If you're having trouble parking your car in the garage, you probably shouldn't be driving it in SF, which is pretty tight in general.
    This is the only hotel not on motel row on Lombard I've seen with free parking.  This is much more centrally located.

    06/03/11 | Link | Rating: 4.0
    5. Monica O.
    We had to drop our son off at camp in San Francisco and decided to spend 3 days in San Francisco before dropping him off.   We read some positive reviews about this motel on line and decided to stay here.  We were sold initially by the free parking and the location.  Once we arrived we quickly found out what a gem this is.  The staff has been so helpful, the location is incredible -- if one is a walker one can easily walk down to the Embaracadero, Ghiradelli Square and the wharf.    One can catch public transportation just down the block and get almost anywhere one wants to go.  Add to that a price that can't be beat.  We have already recommended it to all our friends!!

    10/07/10 | Link | Rating: 4.0
    6. Monica T.
    I am reluctant to broadcast how awesome this place is out of pure selfishness! I paid 50 bucks a night!! The location is perfect, we walked all the way across the city and this was the midpoint. Everything was spotless, employees were great.....gave us pointers on how best to get where we wanted to go, where to not go.............also a rockin Thai resturant right next door and a cool bar (SHanghai Kelly's is the bar)

    20/08/09 | Link | Rating: 5.0
    7. Krystal N.
    This motel was conveniently located pretty much in the middle. The muni is a 2 minute walk. They provide you with maps and recommendations. The room is really roomy and clean! I would definitely come back here. [=

    24/01/10 | Link | Rating: 5.0
    8. Lyly D.
    Absolutely perfect for what it intends to be: a great deal.

    It's clean, quiet, and cheap (80$ weekend night). Free wifi, continental breakfast, FREE parking, cable, standard amenities...

    Location (S. Van Ness / Broadway) is great.

    It's the perfect place to put in-laws at and such.

    18/10/07 | Link | Rating: 5.0
    9. Charles L.
    I found this via Expedia and was not disappointed. Free parking was a major consideration because we were driving to SFO. (Caveat to owners of large cars/SUVs: expect a tight squeeze!)

    GREAT location: very close to multiple Muni (bus) lines and Hyde Street cable car, and walking distance from Fisherman's Wharf and Ghirardelli Square. Mini-fridge, microwave, hair dryer, free wi-fi (though somewhat erratic), free continental breakfast (which can and should be supplemented by the San Francisco Bagelry over on Polk Street). It's not a fancy hotel by any stretch of the imagination, but it is a fair price for what you get. I would stay here again.

    13/07/10 | Link | Rating: 4.0
    10. Camilo G.
    Great location, rooms need new carpets, beds need new mattresses, the bald dude at the office is very helpful although his female coworker is rude and not friendly.  This place is good if you just want to stay around the area and you're too lazy to shop around for motels.

    25/12/10 | Link | Rating: 2.0
    11. O N.
    I stayed here for 4 nights before finding a studio for the school year, and I was satisfied. Marshall (the owner) was extremely helpful. The room was very clean overall. There were some tiny stain marks on the sheets, but the sheets were clean and fresh. I didn't have my car with me, but there is some free parking available. I'm very sensitive to noise and could hear some noise from the street, but it was ok. Free internet was provided as well. There was a small fridge and a microwave in the room. Some basic breakfast (+coffee) was provided each morning.

    Overall, I would stay there again if I have to, because of the friendliness and helpfulness of the staff, and the place being clean and orderly. BUT remember this is a motel not a hotel, so don't expect luxury.

    Thank you Marshall for being so helpful and nice.

    14/08/11 | Link | Rating: 4.0
    12. Jay C.
    Whoa free parking!! at SF!! Another whoaaaa
    Pretty clean but for some reason saw 3-4 baby cockroaches crawling from wall to drawers eeew - which is a minus whoa
    Cost me around 450$ for 2 nights in a 2 queen bed plus a pull out bed - pretty stiff to me but it's ayt since we stayed during a Labor day weekend.

    17/11/09 | Link | Rating: 2.0
    13. Jaren L.
    Good Stuff:
    *Free parking, basic room amenities (blowdryer, iron and board), plus extra stuff like a microwave, and mini fridge.
    *Very close to all the touristy stuff in Fisherman's Wharf and Ghirardelli Square and Lombard St.
    *Only $75 to stay in San Fran so close to everything!
    *Very helpful and nice and friendly registration staff (Marshall). He gave us a map of the city, pointed out how to get where we wanted to go quickly, and cost efficient. He also told us where NOT to go and how to avoid those areas. Very nice service.
    *Easy to find. Big signs out front. Good, safe area.

    Not So Good Stuff:
    *Thin walls, and ceilings. You could get just about everything from the outside. From someone walking above you, or outside your room, to doors closing (not hard).
    *Free Wi-Fi very spotty and hard to connect to. Sitting here typing in the room right now, but borrowing off of some other places' wi-fi. =)
    *Parking areas are small for larger cars.

    All in all, I would stay here again. It's a good deal for the price you get. You can't expect this to be a 5 star Ritz Carlton or anything. But you get ample room, good area, and nice service for not too much.

    17/12/09 | Link | Rating: 3.0
    14. Mike L.
    This place bought back a lot of memories for us when we visited San Francisco.

    The only reason we booked the stay at this motel is the fact that 1)it's cheap and 2) located near the walking distance to Fisherman's wharf and Buena Vista Cafe.

    It's reasonably cheap, much cheaper than the standard fare of Motel 6 even. However, there are several kick in @ss you would have to be aware of.

    One, the parking is rough in this lot. You can park it in their garage, but it's not suitable for big van or SUV as the ceiling of the garage is way too low for non-compact parking. The parking lot is rough to maneuver for reverse as it's barely built for two lanes for this small lot.

    Two, it's not easy finding the place even though we have address and directions.

    The rooms are not bad and suitable for your traveling needs, but if you can find more better rooms at cheaper price, I would like to know for myself. It's decent and clean enough. Each of our room have microwaves and televisions with remotes. I guess that would be enough for a short stay. It's not like we are going to be cooped up in the place as there was a lot of touristy things to do.

    You get what you pay for most of the time. At holiday season at the time, we pay about $80 per night which is a lot cheaper than most of the other areas at New Year's which was going upwards of $150 and over per night at most motels for around the area.

    As it is, it's convenient for most areas to walking distance to other the popular areas near the Wharf and Ghiradelli square. Just don't expect 4 star hotels comfort inn.

    21/04/07 | Link | Rating: 3.0
    15. Kevin P.
    It was surprisingly clean for a motel, but I would still wear my socks on the carpet.  Parking is only for midsized suv's & smaller. The beds were horrible.  You won't get a wink of sleep.  Would I stay again, no.  Was it worth the price. No way.

    20/12/11 | Link | Rating: 3.0
    16. Janine K.
    Cheap, clean, quite, friendly employees and veerry close to a lot of attractions!! You can walk to Fisherman's wharf, Russian hill etc. Only the breakfast was bad...even for a continental breakfast..good stores for buying something to eat are close to the motel.definitely a good choice for some nights!!

    06/02/12 | Link | Rating: 4.0
    17. LeAnna N.
    I loved this hotel.

    5 stars because its cheap and not disgusting. The parking garage is small, and hard to navigate through even with my 4 door car - I definitely wouldnt drive a truck/suv there. The elevator is kinda creepy, I recommend the stairs. The staff was friendly and the rooms have a mini fridge and microwave - which most expensive hotels dont provide. I stayed here on the saturday of halloween weekend (2010) cuz all the other hotels were sold out. Just 1/2 block away from bar hopping on Polk St.

    I am definitely going to plan on staying here on my next trip to the city!

    08/11/10 | Link | Rating: 5.0
    18. John K.
    Decent hotel. Very good about noise and having an extra car. Solid hotel for the price. Nothing special but i would reccomend.

    08/06/13 | Link | Rating: 2.0
    19. Larry G.
    This motel provides an excellent value for the budget-minded traveler.  It is not luxurious.  My room was spotlessly clean.  There was air conditioning and heat, cable TV, a desk, refrigerator, microwave and bath with shower.  There were more than enough towels and soap.  The room was quiet.  I did not hear street noise.

    All of the staff were very friendly and helpful.  In particular, Damon, who checked me in, gave me a handy map of the neighborhood and pointed out major attractions in the area.  

    The motel is conveniently located in the Russian Hill section.  It is a short drive to Fisherman's Wharf and Chinatown.  I walked to the Hyde St. trolley, which goes to Union Square.

    Breakfast (coffee, fruit, granola bars) is provided in the reception area from 7 AM to 9 AM.

    An added plus is the free parking.

    I would definitely like to stay at this motel again.

    22/10/12 | Link | Rating: 4.0
    20. John R.
    This place is a steal for the money. stayed 6 nights in Dec. Walking distance to the wharf ,Alcatraz Landing. Safe neighborhood, clean room ,free parking ,friendly staff. When we come back to San Fran. we will stay here. The staff gave us a map of the area told us where to go (major attractions) and what areas to avoid.

    13/12/12 | Link | Rating: 4.0
    21. Jennifer H.
    Saying "you get what you pay for" is mostly true. Okay accommodations but old. AC didn't work and room smelled a bit. On the bright side, free parking and in a good area near most attractions

    14/09/13 | Link | Rating: 3.0
    22. Amar K.
    I would stay here again; we live in the bay area and decide to stay in the city on a whim, and prob even found this place using yelp

    Marshall was super nice, I think the room was around 75

    we basically just wanted somewhere to park and shower before our party and it worked out great being able to stay overnight

    fridge, mircowave, free parking, morning snacks, ironing board, spacious bathroom area

    I cant speak much to the area of the city but it seemed safe enough for sf

    12/11/10 | Link | Rating: 4.0
    23. Carlos U.
    The employees are very helpful and nice.  When we checked in they gave us a quick map tour telling us of all the places that we should go...i have got to say that was super helpful and gave us a lot of direction.  The parking spots are not THAT small.  (the people writing those parking reviews are exaggerating...)  the elevator is not that bad either.  Anyway, the rooms are clean and they are not fancy its basically just a furnished simple room with a bathroom...no glam.  The price for having a decent room to come sleep in is awesome!  My only complaint is that the room we were staying in did not have many working electricity outlets and for some reason when the bathroom fan was on and the closet light was on; there would be a loud hum.  I was too tired to request a different room and move all our stuff out of that room so we worked around it.  Besides its not enough to piss me off. :)

    The continental breakfast is descent with Hot chocolate, coffee, Orange Juice, Oatmeal, Yogurt, Muffins, and other granola bars and such.  So I definitely recommend this place for those of us with a budget :)

    30/11/11 | Link | Rating: 4.0
    24. Dhramen S.
    Found this hotel on Hotels.com which offered a good nightly rate for such a good location but found the hotel's website which offerred an even better rate. Booked on the hotel's website and saved at least 25%. Hotel is located in the Russian Hill neighborhood on Broadway. Walk 10-12 minutes west on Broadway and you're in China Town, just two and a half blocks from the Powell/Hyde cable car line, city bus stops across the street, wharf is 10 minutes away by bus, etc....so a good location. Hotel offers free WiFi and breakfast (generic continental) as well as rooms that were very clean. Free parking which saves additional $$ because it seems that most other hotels charged a daily rate. For a basic no frills hotel in the heart of San Fran. this one is worth you time.

    ***booked in December and paid around $79 per night but prices will rise to the $169+ in high season***

    28/08/12 | Link | Rating: 4.0
    25. M A.
    I was very pleased with our stay at the Castle Inn this past week. Front desk was very helpful in places to see and even the bad areas of town to stay out of. It is right next to Polk st which had a lot to offer as far as eating an bars. Right aroun the corner from a Walgreens. 15 minute walk from ghiradelli square and right around the corner from a bus stop. What really sold me was the free parking. Everywhere else offers parking but you pay an addition 40$+ per night. Overall a great place. A little outdated in the decor would be my only downfall also the breakfast was only a granola bar and yogurt. But I was able to manage :) would recommend this place 100%. Also free wifi microwave and fridge in room.

    29/04/13 | Link | Rating: 4.0
    26. C. B.
    The Castle Inn offers large motel-style rooms in a central location. If what you want is simple and clean, then the Castle Inn might work well for you. The rooms are very clean, but the overall look of the place is somewhat dated and shabby.  

    The Castle Inn offers a few nice amenities. Rooms are equipped with both refrigerators and microwaves. Though there is not an on-site restaurant, they have arranged for "room service" through a near-by budget diner. You will also find that you receive all basic cable channels through their television service. Each room also has independently-controlled heat and A/C, which can be nice when SF's weather varies.  

    The drawbacks are due mostly to the physical plant of the building. It is an old four-level motel with open-air hallways. Because of the set-up, each room has one medium-size window that looks out onto the adjacent building. Therefore, the rooms feel pretty dark, which is not helped much by the small lamps and CFL bulbs. The indoor decor is dated, and the public spaces look a little shabby, from stained indoor-outdoor carpeting on the stairs and halls to scraggly geraniums on the stair landings. As well, though the Inn offers breakfast, it is hosted on a small counter within the main office; you have to be patient with the line to get your milk and cereal or granola bar.

    The location is good, but not great. You can easily take a bus line north on Van Ness to the water front or south toward the Castro. The closes BART stop is about 1.5 miles away, so a cab or shuttle is your best option to and from the airport. The Inn is convenient to Nob Hill and Polk Gulch if you're looking to browse a few shops or grab a bite to eat. However, these are not the most exciting areas to go out and about in San Fran.

    In short, Castle Inn is serviceable, but nothing fancy. The overall value varies, depending on time of year. My king room ran about $200 per night in the last week of June. If I had been able to book a room in town earlier, I likely could have been able to stay at a three-star establishment for the same price.

    09/07/12 | Link | Rating: 3.0
    27. Roxanne S.
    I'm not sure if I can even fit all of the things that I love about this hotel into this review.
    Location is amazing, it's centrally located with good bars and restaurants surrounding it, walk through the Broadway tunnel right into Chinatown, walk the other way right to Van Ness; everywhere you could want to go is within walking distance.
    The people working there, especially Damien, are friendly and even called us once when we left clothing in our room.

    The rooms are nice, clean, affordable, microwave and fridge and there is FREE PARKING. Need I say more?

    05/01/13 | Link | Rating: 5.0
    28. Lisa Z.
    This is a good, clean, quiet motel in a great, centrally located area of San Francisco.
    The pricing is fair - I wouldn't say cheap, because really, not much decent lodging in town is, but it's not expensive.  You can walk to Russian Hill, Chinatown, North Beach, the Marina District, Fisherman's Wharf, and downtown pretty easily from here if you don't mind walking.  We even walked back from Golden Gate Park and the Haight to here.  (We are a little nutty sometimes and enjoy a good long walk.)
    The staff are very friendly.  We didn't avail ourselves of the continental breakfast but they do offer one.  Parking is free for guests.  I didn't appreciate Mr. Loud Motorcycle Guest revving his Harley in the morning for 5 minutes at a time in the parking right below our room - which has a natural echo - but that's not the motel's fault.  It's rude people.
    They do have in-room refrigerators, and microwave, which we found useful.
    We have stayed here before, and would come again.  It's basic, no frills, but it's safe and clean.

    23/05/13 | Link | Rating: 4.0
    29. Lisa H.
    Great hotel... Incredibly sweet owners who were working the desk while we stayed there.. After the bad experiences at the Hilton and the Inn on Broadway such a breath of fresh air...

    We stayed here roughly Thursday thru Monday last week. So the weekend of the 21st of March.. The rooms were clean and spacious with plenty of pillows. Big bathrooms, lots of towels, Incredibly sweet maids, a cool clientele, flat screens, fridge, microwave, wifi, free parking, Polk & nob hill a hundred feet away (walgreens, a bar, coffee shops, a cool pet store, etc), the Marina, China Town, and North Beach a 5 min drive or @ a 15 min walk, and room service!!!.. Just a great location..

    Oh did I mention the average price is @ $100?????

    Our first night we were actually in a room that was handicap accessible. What an awesome room. The bathroom was HUGE!!!!! A wheel chair riders relief.. The entire room was perfect for anything from crutches, to a wheel chair, or to the vision impaired. I loved that they put so much effort into having a room fitted that way that honestly we did not realize was intended for it till the second day of our stay when we had to move to another room. Although our new room was amazing as well I could see the differences as I moved my stuff. Retrofitted without screaming "hey you are different".. Since I have family that are wheel chair bound I am grateful to places like this.

    Also we were both very grateful that we could extend our stay day by day. As I mentioned in a previous review I had bronchitis at this time. My job refunds the $$ I spend on hotels when we have contracts in SF and we were here to help a client purchase an apartment building on Eddy as well as obtain a condo permit and other fun stuff.. Also had a second company looking into store fronts in north beach for his business and one wanting to find a previous bar to buy in hopes that the liquor license and neighborhood approval would be simpler and the cabaret permit and so on..

    Basically I could barely stay awake for more than an hour. My boyfriend ran the errands, took the gazillion pictures, my assistant and secretary ran back and forth and with my mobile electronic office the two meetings I had t have I was able to do from the hotel because it was spacious, classy, and equipped with everything I needed.

    Not quite the Hilton in means of event rooms, halls, blah blah blah, but nor was my Construction chief uncomfortable dropping by. And I could endure being sick without a hassle..

    I absolutely recommend this spot!!!

    31/03/13 | Link | Rating: 5.0
    30. Chika L.
    A very clean room, affordable and good location motel. The staff was very helpful to highlight tourist spots and very friendly. I'm very happy with their services and I made a good choice to stay at this motel for 2 nights. I definitely will be stay at this motel again if I'm back to San Francisco.

    13/02/14 | Link | Rating: 5.0
    31. Brett A.
    The rooms were nice, but the parking was a HUGE hassle. Every night we stayed we had the hardest time finding a good spot. Like I said, the rooms were nice, but the air conditioning units were broken down and barely working. I recommend that you find a better place to stay if you want to visit San Francisco.

    01/07/14 | Link | Rating: 2.0
    32. Charles H.
    Me and My family spent one week here just before Christmas. Us choosing this motel was location but affordability was a factor including parking which could have been extremely expensive. We couldn't have made a better choice. It was simple, clean, comfortable, and the hospitality was excellent Julie and Damon could be tour guides with their knowledge of the city. It's a five star to us!!!  If any of our friends or family ever go to San Francisco and ask our advice this motel is the go to choice and it should be yours

    27/12/14 | Link | Rating: 5.0
    33. Gina T.
    If you do not need 4 Star facilities or services, the Castle Inn Hotel is perfect for business or pleasure. My wife and I spent a full week here while we checked out the beaches and many San Francisco, sights. CLEAN throughout; convenient; very comfortable bed; TV with cable that worked; great shower; breakfast in the courtyard as the sun came up. The rooms are not large, but how many luxury hotels provide 3 luggage stands and a serious closet? Don't waste your time and money elsewhere! Oh, the owner and staff are all full of tips to make your visit to San Francisco more efficient and successful than imagined

    12/05/14 | Link | Rating: 4.0
    34. Sam J.
    This has been my go-to San Francisco hotel for years now! Excellent location, clean rooms, wonderful staff, reasonably priced, and an establishment I trust.
      This is usually our base of operations when we make the trek to San Francisco, as it is perfectly located. It's only a few minute walk or drive to anything I've ever wanted to see in SF.
      The staff is friendly, knowledgeable of the area, and offers excellent tourist info. The housekeeping staff is amazing, and all the rooms are clean and comfortable.
      The rooms are well priced and the parking isn't a nightmare like some other area hotels, which is a huge plus in a city where parking is a daily hassle.
      After staying here numerous times now, it has a certain comfort level that makes the city of San Francisco feel like a second home, even though it's hours away from where I live.

     Bottom line, if you want a great place to stay, don't hesitate, reserve a room!

    07/01/14 | Link | Rating: 5.0
    35. Sydney F.
    My stay at the Castle Inn was great. Good price, fantastic location within walking distance of restaurants and bars, friendly and helpful desk staff, and very clean.

    18/02/15 | Link | Rating: 5.0
    36. Betty T.
    Stayed at the Castle Inn Motel for 3 nights. The service level of the staff
    was excellent all the way. The quick reply on my emails regarding the
    room, quick check inn, the free water bottles when my friend got sick.

    We stayed in Room 28 and it had a patio with chairs and table.

    This motel comes highly recommended and i will stay here again.

    15/05/14 | Link | Rating: 4.0
    37. Jenlyn L.
    Worse hotel I've ever stayed in. First off, I called to make a reservation for a one bed room and the guy on the line said it was $99 before tax so I said yes I'll take it. When I arrived, the same guy that was on the phone with me before gave my room to the couple in front of me. So I ended up with a two bed bedroom. Wtf am I suppose to do with two beds? Did I mention the price was $150? Yeah it was $150 and he even said, "I gave you the price for one bed." Umm, that's a lot of bull right there. Too tired to find another hotel, I just went with it.

    Secondly, the room appeared "clean" but it was dirty! It smelt horrible and the sliding door of the shower/bath was about to fall off. The toilet pissed me off. Why the F is the toilet paper built across from the toilet? Who the heck wants to bend over just to get toilet paper? Whoever that designed and built that bathroom thinks he/she's creative but OMG, REALLY?

    Lastly, I was itchy the whole night and I thought I was just allergic to something but NOPE, there were bedbugs. It bit me and both my legs were swollen and itchy in the morning.

    Overall, super shitty hotel. Half star for having free parking because it's hard to find free parking in SF and the other half star for location. I wouldn't recommend this place and I only stayed one night.

    28/06/14 | Link | Rating: 1.0
    38. Kathy E.
    We've stayed at the Castle Inn twice now, once in November and once just a couple days ago. The location is excellent, the rooms, although a bit down at the heels, are clean and fairly comfortable. On our November visit we found the staff very friendly and helpful, which was nice since we travel to SF in order to see doctors at the UCSF medical center for my youngest son, making for a sometimes anxiety ridden time. The staff a couple days back was less kind; we missed breakfast by five minutes and my youngest was very disappointed. I understand rules, but it would have taken just a moment to produce an apple or something, and made for an easier start to a day that involved three medical sessions. Parking is free, but you pay for it in damage to your ears: there is the worst possible loud noise connected somehow to security (though when it went off we didn't see folks come running). We REALLY hate that security scream. However, we may well come back. Cost for a two bed room for the four of us (mama, papa, big bro and our youngest) was around 150 per night. There's a good bagel place nearby--we sent big brother off to get bagels so we could happily make it through the medically fraught day ahead.

    04/02/15 | Link | Rating: 3.0
    39. Lani P.
    This is what happens when you time your visit to a city with notoriously higher priced accommodation with a major conference occurring. You're left with your boyfriend pleading his case that when he stayed at this location 2 years ago it was "perfect" for his needs. You're looking at photos online and, honestly, being Mrs Judgey McJudgerson and turning your nose up at it. Your budget on the other hand can't really argue with the just over $100 (including a free breakfast) a night rate that you've found.

    While there's HUGE potential for the Castle Inn to be given a spruce and update (I see it being rejuvenated into something similar to the Jupiter Hotel in Portland with 50s inspired furniture and some super chic kitsch designs), I have to admit for the type of holiday I was giving myself, it was an acceptable base for my three days exploring greater San Francisco. The staff were unbelievably helpful and this included answering all my queries promptly, via email, before my arrival.

    I was in the room to shower and sleep and it covered those bases with flying colours as I had a more than comfortable bed and pillow to rest my head on and a hot shower each night. It's in a splendid location being accessible to major bus lines from either Polk Street or Van Ness Avenue and about 500m walk from all the great cafes (go to the guys at Saint Frank) and restaurants of Polk Street. If, like me, you're fond of walking to explore - you're about a 20-30min stroll from the Marina area.

    With all this said, as I pointed out before, the place is in need of a bit of TLC. There were a few loose power sockets, the seal between the bathroom basin and bench was coming away in some parts and although there was a microwave there was no cutlery or crockery should you have decided on your first jet-lagged night in San Francisco to eat take-away lasagne from a business on Polk Street. But for solo-travels on a budget - you have to give credit where credit is due and The Castle Inn isn't too shabby.

    08/03/14 | Link | Rating: 3.0
    40. Yilin Y.
    It's really a good place to stay. It's close to Chinatown and cable car stop. The staffs are very nice. They called taxi and airport shuttle bus for us. They also marked the tourist attractions on the map for us. We have a great time staying in Castle Inn.

    11/03/15 | Link | Rating: 5.0
    41. Kendall S.
    Simple, affordable, clean, quiet. This really is a nice motel for the price. While it's nothing fancy in any sense of the word, it's a truly comfortable place to spend the night.

    Adam and I decided to camp out here based on Castle Inn's location and affordability. It's right on Broadway in Nob Hill, which I'd say is a pretty nice and safe neighborhood. It's close to China Town, the Wharf, and many other touristy-things... yet somehow your stay won't break the bank. When you arrive, you have to walk up a flight of stairs to the extremely tiny lobby. Marshall, the current owner of Castle Inn will greet you, and while he may seem gruff at first, he's actually extremely friendly, funny, and will take care of you. He pulled out a map of SF and circled all the places we ought to check out and how long it would take to walk or cab there. He also circled places we should avoid, like Tenderloin. AHH! Anyway, Marshall seems to know San Francisco like the back of his hand, so don't hesitate to ask him any questions.

    I was mildly hesitant about what our room would be like since this is a motel and your door is open to the outside world (although you're in a relatively enclosed space at Castle Inn). But listen, our room was wonderful! Everything is extremely basic; there isn't any fabulous artwork or interesting furniture, but everything is so, SO clean. The sheets seemed new, and the sink, bathroom, shower, table and chairs, carpet, fridge, microwave, TV and TV stand were all sparkling clean. This plain and simple motel may have had the cleanest room I've ever seen! The ONLY issue we had was that our air-conditioner wasn't turning on (I like to be extra cold). But since it was already chilly outside, we just left a window cracked. Marshall would have gladly had the unit fixed or moved us to another room had I been adamant about needing working air, so I have no complaints.

    In the morning, Castle Inn offers a "continental breakfast" in their itty-bitty lobby. It's not a breakfast with eggs and bacon and waffles, but there's coffee, juice, pastries, and granola bars. It's a fresh and thoughtful spread, and while I didn't take advantage of it, you should know it's available!

    I'd 100% stay at Castle Inn again. It's just so casual and comfortable!

    14/03/14 | Link | Rating: 4.0
    42. Stephanie S.
    Chose those hotel for the free parking, wifi and breakfast. It's very well priced and a friendly staff. Breakfast was nothing fancy just typical continental breakfast. My only complain is the beds are very firm and I woke up sore. I also like the fridge it had a freezer and fridge not just a cheap small fridge with only one door that can fit a few bottles of water. Room also came with a blow dryer and microwave. Will be staying here next time I am on a budget and want to get the best for my money.

    25/04/15 | Link | Rating: 4.0
    43. Joshua S.
    In summary: Cheap, perfect location, noisy, comfortable beds, old but clean.

    The value of Castle Inn has yet to be equaled in the Russian Hill/Nob Hill/Wharf area.  It is an old motel and it feels like the 70's inside.  It is also very clean and I have stayed in two separate rooms now and both King beds were very comfortable.  The rooms are also very large and open, it feels as if they had trouble locating adequate furniture.

    Castle Inn is located at Van Ness/Broadway.  This is a very busy intersection and it can be quite noisy.  The farther back from Broadway your room is located, the quieter it is.

    The staff is hit or miss.  Polite but not over friendly.  The greatest parts of the Castle Inn (which is why it gets 4 stars and I continue to stay here) is the location and the value.

    When I stay at the Castle Inn I can walk everywhere and I mean everywhere.  If you are a foodie being near Polk St. is the key to life in SF.   Pier 39 is also a beautiful walk.  I recommend taking Polk as it has the least amount of elevation change.  If you are more adventurist take Hyde to Lombard, then down to the Wharf, an epic hike... I mean walk it is.

    The value is unequaled.  Finding a place like this for the price is impossible.

    17/02/15 | Link | Rating: 4.0
    44. Sylvia S.
    Okay, it's not The Palace downtown, however, it's our second visit here, and saying that, this little motel meets expectations and is upgrading all of their rooms. It's clean, has a frig, microwave, coffee pot, continental breakfast, all new interior rooms, free parking and the staff is very friendly and eager to please. Yes, the alarm is annoying but nice to know it is installed as a deterrent to any potential crime. My only personal preference would be a softer mattress and sorry, this coffee snob needs better coffee. But thank you Castle Inn, we will return and we enjoyed your California hospitality.

    15/05/15 | Link | Rating: 4.0
    45. Don U.
    Great location. Can't beat that we always had a parking space. Price was very good for being just a block from a desirable street like Polk. I only give it three stars because for all that it's still basically an old motel or motor lodge with exterior doors and not really my style in a city where some century-old pile that's more fun to stay in can be had for a comparable price.

    So, tips. There's a liquor store a block away at Vallejo, and a Walgreens a block away on Polk, and more bars and restaurants within walking distance than you need. I wish I was back there now. Love that city.

    17/02/15 | Link | Rating: 3.0
    46. Cee H.
    Our stay here 1/30/15- 2/1/15
    Ok here is the thing about this hotel that threw me off.
    1. the alarm system goes off when you walk onto the property, it sounds like the ding dong when you walk into 7-11.
    2. The alarm system also goes off when you pull into the parking lot area [annoying]
    3. Thin walls and loud area (but you are in SF)
    we were a little scared
    4. out dated.
    5. SLOW WIFI. Actually it did not work the weekend we were there

    However, the alarm systems were a great idea to keep the property clean and homeless person free. The location was great. there is a Starbucks, bagel shop and Walgreen across the street. All of the SF attractions were in distance.
    The service desk guy was super knowledgeable about the city. Offered to arrange cab service if needed. Coffee in the morning.
    Overall, I would stay here again.

    04/03/15 | Link | Rating: 3.0
    47. Alison H.
    We booked this hotel based solely on the location and the price.  However, when we got there for a 5 day family vacation we were very happily surprised!   The room was clean and we'll appointed without the weird "musty cheap" smell. The beds were very comfortable.  The staff was FANTASTIC!  The continental breakfast was what I expected,  pre - packaged and on the go, but there are several diners less than 1/4 street away.  We were walking distance to the warf,  Lombard St. Chinatown and Ghirradelli Square.  And if you're too tired to walk back it's an $8.00 cab ride back.  (OR 1 block from a cable car.)

    I wouldn't stay anywhere else!

    09/04/15 | Link | Rating: 5.0