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Courtyard San Francisco Downtown in San Francisco, CA

Courtyard San Francisco Downtown in San Francisco, CA


Welcome to the Courtyard Downtown San Francisco Hotel by Marriott, an urban Courtyard located just blocks from MOMA, the Moscone Center and the Embarcadero. We invite you to experience our Downtown San Francisco hotel, which is right at home among the cafes and galleries of the eclectic SoMa (South of Market) district. Union Square, the Metreon Entertainment Complex and AT&T Park are also nearby. Our Downtown San Francisco hotel package offers the amenities of a luxury hotel such as valet parking, a Starbucks and Whispers Bar and Grill in the lobby, Jasmines Restaurant for breakfast, room service, event catering, indoor pool, and complete fitness room at a price that other luxury hotels cannot touch. Here to work? Enjoy the large work desk and free high-speed internet available in all rooms. Are you looking to host an event or meeting? Our experienced event staff and 9,400 sq ft of meeting space can help guarantee a successful event.


Company Info:

Rating: 3.72

Address: 299 2nd St, San Francisco, CA, 94105

    Hotels in San Francisco, CA



    Comments (182):

    1. tim y.
    nice terrific hideaway for hanky panky or just chillin ... definitely  could use some of that bar/pub expertise, but alas, its a marriott for mom and dad and out-of-town relatives and fly by night covention peeps

    17/04/08 | Link | Rating: 2.0
    2. Pele N.
    Stayed here once before I moved here and it was very decent.  All the rooms have a couch in their room, the lobby has a nice fireplace lounge, and the bar has a bunch of TV's for watching sports.  I always recommended it.

    11/07/06 | Link | Rating: 3.0
    3. Talle R.
    Very clean rooms and nice lobby/lounge area. Market street is just a short walk north to catch the muni and the location of the hotel is central and accessible by cab. The 280 and Bay Bridge is really closeby too! Quite a distance to Union Square but it is walkable (I was quoted about 10 blocks). Concierge was quick to give directions and hail a cab and the front desk staff was pleasing. The only issues were that my friends were looking for late night eats and unfortunately EVERYTHING in the area was closed. And that there was no mirror anywhere else in the room besides the closet and vanity. So four girls getting ready for the night sharing one outlet and small space was a little hectic. Other than that, it was all good. The beds and pillows were so comfy that we didn't want to wake up, it was heaven. We stayed here for only 2 eventful nights so weren't able to enjoy all the amenities but I will definitely come back!

    14/04/08 | Link | Rating: 4.0
    4. Anne H.
    There should be a separate yelp section just for the bar in this Courtyard Marriott - ironically named Whispers.  Or perhaps, it is supposed to be quiet, for the shady out-of-town conventioners who are trying to stay low-profile.  Whatever the case, it is right across the street from where I work - and so, it is a nice convenient place for happy hour .  This is a very small bar and as you can imagine not hugely popular - so it's easy to get a bunch of chairs and tables for your group.  If you talk above a certain level, however, be warned that you will be reprimanded.  Yet, it has many things to recommend including very strong sangria and pretty good snacks.  I also saw someone eating a full meal at the bar, so you could probably also order dinner here if you didn't fill up on shots first.  Whispers is the bomb.com .  And it's not just for out-of-towners anymore.

    23/04/08 | Link | Rating: 4.0
    5. Emily C.
    I don't have very strong opinions on hotels, but I pricelined myself a cheap night here so we could attend a late show at Sketchfest and hang out a little the next day. The room was clean and comfortable. Nothing remarkable, but it was nice. The only bad thing about this neighborhood is that it is d-e-a-d on the weekends (for obvious reasons), so some places I found on Yelp and wanted to try weren't open at all! Drat.

    27/01/07 | Link | Rating: 3.0
    6. Crystal N.
    Average location in proximity to places you'd actually want to visit, Courteous & Professional Staff, Clean & Comfy Room, Free Wi-Fi, Hotel bar with happy hour with not so happy prices but an awesome bartender, Starbucks that is NEVER open plus the locals told us Peets is where it's at. Three stars not because anything was bad but it wasn't 5 stars plus I asked for extra pillows and a high floor. I had two pillows and the room was on the 4th floor!!

    08/08/09 | Link | Rating: 3.0
    7. Mia D.
    We recently stayed here one night. The room was big enough for 4 of us, very clean and comfortable. The lobby area and elevators could be cleaner. Breakfast buffet was pretty good.

    27/04/08 | Link | Rating: 4.0
    8. Lester A.
    I would definitely stay here again just on price alone.  As nice and clean as it was I would have thought it would be more.  Room was clean and comfortable, couldn't ask for much more.  I think 40 bucks a night for valet is a little steep though.  It's in a great location too, there's a lot within walking distance.

    05/01/08 | Link | Rating: 4.0
    9. Lynn S.
    This is a pleasant place to stay on the edge of the financial district.  The room smelled fresh, the bathroom was spotless and the bed was too soft.. Linens and towels were not luxury quality, but prices were more reasonable than the W nearby. For breakfasts, the restaurant was average, but be aware it is open limited hours.. The hotel staff was pleasant and helpful. Plus, the prices can run high at tourist/convention season, so do comparative shopping. If you are  too busy to make use of extensive hotel amenities beyond room service, this hotel is perfect for you;.   Thin walls, but excellent showerheads make it a good compromise.. Recently, a Starbuck's located there.  Currently, the main lounge is undergoing renovation.

    09/03/05 | Link | Rating: 3.0
    10. Aman S.
    I stay here for business often, so far I've had about 20 stays.  Every time the staff is VERY friendly and accommodating.  The price is fair, the valet parking is $43 but it's more secure than the parking lots in the area.  There is a Starbucks in the lobby, which gets my business every day before work, they are fast and friendly as well.  The rooms are spacious, they don't smell weird, the towels are always very clean, the bed is comfortable, the sink area is kinda cramped but fine.  Check out is at noon but you can leave you car with the valet til 8pm and your bags can be checked.  This is perfect for me because I check out, go to work, then afterwards come get my car and stuff.  Walking distance to the Giants stadium, and lots of places to eat. A GREAT value for business stays, no frills package so I'm not sure if I'd stay here for pleasure only for TKOB (Taking Care Of Business)

    06/06/10 | Link | Rating: 4.0
    11. olivia s.
    Stayed here Halloween weekend with an employee discount. Very basic hotel, good location (few blocks to downtown, BART, and the muni).

    They have free wi-fi, which isn't really wi-fi. You have to connect your laptop to a short cord on the desk, still good though! Room had two queens and a pull out sofa bed, all were very comfortable! THe bathroom was small though...

    What won me over was when we called (on our last day) to ask where there was a microwave so we could heat up some leftovers. Someone was up in our room 10 minutes later with a microwave! If only we had known that on the first day...

    Also, lobby has two computers with free printing and internet. Front desk was accommodating and didn't look at us weird for walking in during the whee hours of the night, slightly intoxicated.

    I would definitely stay here again!

    01/12/09 | Link | Rating: 4.0
    12. luna p.
    i reserved a jacuzzi room as a valentine's surprise for my partner.  we actually live in the city (for a year now) and it was great that we could walk everywhere--like where we had dinner reservations, or take a quick bus ride home to walk our dogs before retiring for the night.

    before picking up my partner from work, i checked in at the hotel at 3pm to set up our room with roses and tealights (battery operated of course), music, and champagne--creating a romantic ambiance in the otherwise pretty typical hotel room.  it was spacious enough and amazingly sound-proof (we didn't hear any of the traffic right outside our window on the third floor, or anyone outside our room).  we needed to relax as much as we needed quality alone time, and our room was perfect for the one night we stayed.  the king bed i must say was The most comfortable sleep i've ever had!

    can't really give five stars because of the in-room coffee maker situation: next time we'll bring our own raw sugar since we only got one sugar packet per coffee mug (a total of two sugar packets that morning).  we're not stupid though...we know they want people to use the starbucks inside the hotel, which we didn't.

    another thing i really appreciated about my room reservation was that they didn't have a two-night minimum requirement that a lot of other hotels did for valentine's day weekend.  also, their check-out was at noon, not 11am like some other places.

    even though i already live in the city, i would definitely stay in their jacuzzi room again sometime.

    16/02/10 | Link | Rating: 4.0
    13. SacTown G.
    We normally stay at full service Marriotts but based on price (points actually)  we went with the CY for a quick one nighter with the family  in SF.  We were really happy with it.  The valet was friendly upon arrival (though the price knocks your socks off!), front desk staff extremely welcoming, they gave us a platinum suite upgrade which we frequent travelers appreciate, the hotel lobby looked very nice, and the room was totally fine.  The room does not have the fit or finish of a full service Marriott property but it really was fine.  The kids loved the indoor pool and hottub! Gym was great.  The neighborhood is really excellent. It's near the Bay Bridge so easy to get in/out.  Tons of stuff you can easily walk to including Union Square, the big mall with Nordies, Moscone center and tons of museums.  I imagine it's walking distance to the baseball stadium though we didn't go that direction so don't know for sure.  Obviously, in SF a decent walker can walk anywhere. It would be a long walk to the Golden Gate but put on your good shoes and that would make for a great day!  Really, for the money (or the lower amount of points - it's a category 5 with Marriott) it's a super place to stay!

    10/10/11 | Link | Rating: 4.0
    14. Anne B.
    We loved this hotel!  Perfect for our stay with an infant as there was a door separating the bedroom from living room.  We were able to request a microwave and refrigerator for baby food prep.  The staff was so friendly and helpful.  Liked being a few blocks from the craziness of market street as it was a quieter area.  Plenty of restaurants, etc nearby including whole foods and Walgreens.

    25/10/11 | Link | Rating: 5.0
    15. L B.
    Stayed overnight this past weekend because we were attending a company Holiday party at the ballpark and wanted to stay it safe and not have to drive back home after, as most of my coworkers were doing. Can you say hotel party circa high school days??

    Walking in - very clean front desk area and there's a little starbucks when you walk in.

    Rooms are nice - comfy double beds with still a good amount of walking space in the room. Closet is a little hard to get to since the bathroom door blocks half of it. Bathroom is simple - nothing fancy: shower/tub and a toilet. Had a view of the rest of the windows of the hotel (it's in a U-shape) but that was fine.

    Overall, great experience - staff was very nice and friendly. No one called security on us when a group of 15 drunks stumbled into the lobby and commenced the party upstairs..so that is definitely a plus.

    14/12/08 | Link | Rating: 4.0
    16. Nathan T.
    Despite the fact that i pride myself as someone who is pretty knowledgeable with the hotel scene, i have to admit i was fooled into thinking the Courtyard Marriott was nicer than what a "courtyard" - branded should normally be. Let me explain...

    Everyone knows the courtyard marriott brand is a line of hotels that are basically in the three star range. They are renovated, comfortable, moderately-priced hotels that lack the extra service, amenities, and facilities that nicer 4-5 star hotels offer. For some reason, all the pictures shown on the website give the customer an impression that the hotel is very chiche and modern. The exterior of the hotel is certainly nice and the pics of the rooms are pretty impressive as well. I guess i'm providing you with the expectations i had going into this hotel...so here is my review:

    The service:

    I was greeted by the valet service man and he was cordial and polite. He asked if we needed help with our bags, etc. Great start. The reception desk had plenty of employees available and we did not have to wait in line. They even fulfilled my request for a high floor room and gave us a nice room on the second to highest floor (16) with a decent city view (considering we did not pay extra for a view). Everytime we called the valet to get our car, it was ready for us by the time we got downstairs. The checkout process was fast and easy with no discrepancies between the bill and what i expected to pay. I would give the service at this hotel 4/5 - very good for this price bracket of hotels.

    The room:

    This is where i was disappointed. Don't get me wrong, this room was clean and well-kept. It even provided a flat screen tv and a couch. The pictures, however, gave me an impression that the room would be chiche, modern, and well-designed. It was just plain to me. The configuration of the bed relative to the TV was also awkward. Instead of having the tv directly facing the foot of the bed (as most hotels do), the TV stand was to left of the bed...meaning i could not watch tv lying normally in bed unless i turned my heat or laid my body to the left...annoying. Secondly, the bathroom was very blah. It was clean, yes, but the sink was outside and super small (barely any room to put toiletries on the surface). I was just expecting more from a recently-built hotel. I was also disapointed that the pay per view movies were not provided in HD..if i'm going to pay 13 bucks or so for a movie i want to at least see it in high def...

    The facilities:

    i did not use the facilities on this trip.

    Overall i was slightly disappointed with the hotel b/c i felt that a modern, newly-built establishment like this should offer a few extra luxuries, especially in the room category. There was nothing impressive about this hotel. I supposed this hotel would be fine for the 1-night business traveler, but few others. I would probably not stay here again if i had other more luxurious options that were priced in the same range (150s).

    09/11/09 | Link | Rating: 3.0
    17. Angel S.
    We stayed here during Labor Day weekend.  The hotel is conveniently located near the subway which made getting around the city easier.  We were able to check-in early and staff was nice enough to transfer me to higher floor where I have the view of the SF bridge.  There's a starbucks inside the hotel for those who are loyal fans of the coffee chain.   That's me!  LOL.  Our room was decent size, king size bed was comfortable, bathroom was clean although we didn't like the toiletries provided, I think they could do better.  Also, I was wondering why there was no fridge inside our room? Or if that is now standard in every room.  It would be useful to have one since people including myself sometimes bring/buy their own beverages from outside and store them in the fridge.   Which brings me to my point when we had leftovers to take home we had no choice but to leave them outside.  Luckily they were still good the next day.  We requested a microwave and plates and the staff promptly brought them to our room.  Fitness center had basic gym equipment,  we managed to squeeze in a workout.  They also have a pool, mostly kids staying at the hotel used it and enjoyed, so that was a nice amenity.  It was a pleasant stay overall, check-out process was smooth.  They even stored our bags after check out for a few hours while we explore the city before we leave for the airport.  I would consider staying here again in the future.

    14/09/11 | Link | Rating: 3.0
    18. J C.
    Don't know about the hotel, but the Starbucks here does NOT have pumpkin scones. Pumpkin spice lattes, yes, but no pumpkin scones.

    For shame.

    08/10/07 | Link | Rating: 3.0
    19. Flory T.
    This place was nice and clean.  My room smelled fresh as soon as I opened the door.  I had a great view of the Bay Bridge and I love that there is a Starbuck's on-site.  I also took advantage of the free internet connection.

    Maybe I liked it so much because the room was company-paid and (shhhh) I was able to sneak my husband in for one night away from the rugrats.

    25/06/07 | Link | Rating: 4.0
    20. Jenny A.
    The hotel was very easy to find.  However, the vallet parking was less than wonderful.  It cost, $50 per night and they left our vehicle sitting there with the window open and unlocked for approx 30 minutes.  While we waited, a street woman greeted us with a pet rat on her sholder and multiple trash diggers frequented our area.  On the plus side, there was a liquor store across the street and mostly everything was within walking distance.  The staff was friendly and very accomidating.  Too bad a city is just a city...no complaints really about the hotel.  OH...the upgraded us to a spa room, and it was fabulous!!!!  If I ever needed to go to downtown san francisco, I would definantly stay at the Courtyard Marriot!!!!

    13/07/09 | Link | Rating: 3.0
    21. Fred D.
    For better or for worse, SOMA is not what it once was. It is clean, relatively safe, though on weekends there's not a whole lot open in the area. Either way, I highly recommend this San Francisco hotel. It was pretty close to the BART afterall, and a short walk to the Ferry Building and Union Square, as well as the Moscone Center. The staff was great and they were nice enough to let us check-in at 10 am. Our room was clean and comfortable, with a cool view of the Oakland- Bay Bridge. It reminded me of some of the moderately priced hotels I've stayed at in Europe with a small lobby and efficiently designed and appointed rooms. The buffet was tasty but way overpriced, but was good for nursing my hangover. They were a little skimpy on the towels (one of the things I love about staying in a hotel are lots of clean, fresh towels) and after a long night, I ended up without a clean dry towel to use after showering. So next, time I order up some extra towels. A minor inconvenience considering the great rate and value. I doubt I could have done much better at this price.

    07/02/10 | Link | Rating: 4.0
    22. s s.
    Can I give 3 1/2 stars?

    I have stayed here several times.  It is probably one of the nicer Courtyards in Marriott's stable.  The rooms aren't anything special (though clean and some offer wonderful views of the Bay Bridge) but the lobby and bar areas are inviting.

    And it's located in the heart of the SOMA district.  You can easily walk to the Metreon, the nearby museums, and shopping at Union Square.  And it's very close (about three blocks) to the Montgomery Street BART station.

    During baseball season (and if there's a conference in town), it is somewhat difficult to get a room.

    30/12/06 | Link | Rating: 3.0
    23. Kurt J.
    Hotel is nice and is within walking distance of many things, however their fitness facility is lacking.  It has some good treadmills but there is no real weight equipment to speak of and the room is very small... You would think they would have more being in SF... Meals are a little pricey as well.

    20/01/11 | Link | Rating: 3.0
    24. Andrew S.
    Standard courtyard Marriott. Rooms are fairly modern and large. My room on 9th floor had no real view. Negatives are 1. No wifi only Ethernet in room. 2. A decent walk from metro though not horrible. It is fairly accessible to union square, moscone, giants game. Price was high but that is a San Fran thing.

    16/10/10 | Link | Rating: 4.0
    25. Elizabeth G.
    Stayed here last February and keep saying we have to go back... only because it's SUCH a value for an SF hotel and is in a great location.  I even enjoyed the appetizers at the little bar/lounge.  

    Definitely recommended for someone needing a room in the city who is on a budget.  It's definitely not the W, but it's definitely 1/3 the cost of that for a suite.  I also was able to find street parking super easily and there are great restaurants in the area.

    13/09/07 | Link | Rating: 4.0
    26. Dave H.
    I'm kind of surprised at some of the fantastic reviews. It was okay, but there were a couple of things that drove me nuts.

    I stayed here twice this year. First time was okay, second time prompted me to share.

    The AC was weak. And I need my AC when I'm in a hotel. Granted, it was in November and shouldn't have been that warm, but it was record heat. It would struggle all night to cool down the room and finally we'd wake up with it nice and cool.

    Then we'd leave come back and the maid had turned it off. Not down, OFF. With the sun baking in the west-facing window and the blinds opened wide it heated up the room and our AC had it's work cut out for it again. Maybe she didn't appreciate me putting our thermostat at 40 the first night, but I was hot. And it never even came close. Day two I was a little more reasonable and left it at 68, but she still turned it OFF. Ugh.

    Fortunately, the windows open a little so that helped us cool down the room a little faster. I don't think I've ever had the AC turned completely off before.

    Another thing that I remembered from the first stay (and this may come across as odd) but the toilets wouldn't flush with a simply push of the lever. You usually had to hold it down until it was gone, or flush it twice. Yes, I know. Kind of weird complaint, but come on. It's 2010. We've put a man on the moon for crying out loud!

    Location isn't too bad. Close to Mascone, but it seems like everywhere we went it was a bit of a walk. That wasn't exactly a bad thing. It allowed us to burn off some of those calories we consumed while there. Just don't expect to hit a ton of things within a block.

    Take away the AC and toilet issues and I'd put this at a solid three star review, so keep that in mind if you tend to like the warmth and don't mind babysitting the toilet.

    04/12/10 | Link | Rating: 2.0
    27. Anne R.
    We stayed here one night in late April, while visiting friends in San Francisco.  It was clean and comfortable for the price.  

    1.  good beds and nice linens, including various size pillows from flat to fluffy.  towels were OK quality.
    2.  good quality soap/shampoo/lotions, though I prefer ones with less scent.
    3.  the windows open a little, enough to get fresh air, which is nice.
    4.  maid service left us alone in the morning (we put the "do not disturb" sign out).
    5. checkout is 12 noon, and they will give you extra time if they aren't sold out for the next day.
    6.  Starbucks in the lobby - convenient for quick caffeine hit, we went elsewhere for breakfast.
    7.  Got a good deal on the rate, compared to other hotels.

    1.  Parking is approx. $50!!!  Luckily, we were forewarned, and had our friends drop us off instead of parking.  
    2.  we checked in at 11pm (I had called to confirm a late check in) The front desk clerk was clearly bored, just going through the motions.

    3.  there are two bottled waters displayed in the room, which seems like a nice gesture - until you read the little card in front of them:  "Enjoy a refreshing bottle of water!  $3.25 each".  Seriously?!?  how tacky.  They can't afford to comp two bottles of water?  This really annoyed me.  (Fortunately I had read about this, and brought our own water upstairs.)
    4.   No in room WiFi.  They really need to upgrade, and give this for free!
    5.  Bring earplugs!  it was very noisy, even with the windows closed & the AC fan running.  Earplugs did the trick.
    6.  No refrigerator, would have been nice. Also, our room didn't have an iHome for some reason.  

    Summary:  good value for quick stay as long as you watch out for the pitfalls!

    05/05/11 | Link | Rating: 3.0
    28. Crabby J.
    Great rooms, location and comfort but be aware of several weaknesses: no wifi in the rooms and the wifi in the lobby barely works.  No safes in the room.  Room rates vary widely so book wisely.  Parking rates are astronomical compared to several nearby lots.  The bar is never open.

    22/08/10 | Link | Rating: 3.0
    29. M P.
    Its not the Ritz, but its probably the best affordable option around SF downtown.  Rooms are standard size, and have a little "living" area with a couch, coffee table and flat-screen TV.  There is a Starbucks downstairs, and the hotel gave out Starbucks coupons for staying when I was there.  Paid about $130 on a busy summer weekend night when they were booked.   They were also flexible about early check-in.  The one drawback is that their parking is way over priced ($49 per day), when there are garages within a block that are half the price.

    25/08/10 | Link | Rating: 4.0
    30. John C.
    Got a killer rate for $129 per night for the weekend and it was a good buy. Room was nice, clean and quiet and the central location made things very easy and close. Valet parking was high at $43 a night, but that seems like a bargain compared to hotels in Chicago and NYC. The front desk was friendly and nice and placed us in a high floor room with a very nice view of the city. And there's a wine / liquor / convenience store right across the street so you don't have to pay the exorbitant prices at the hotel for sodas, water and light snacks. All in all, a good stay. Highly recommended.

    P.S. - I didn't give it a 5 because although there was a 37-40 inch LCD television in the room, it had only analog TV signals, no HD. Seems like a waste of a good monitor.

    16/02/09 | Link | Rating: 4.0
    31. Erin B.
    For the price, THIS IS A GREAT PLACE TO STAY!! I highly recommend it. I stayed here for one night and really enjoyed my stay. To sum it up, everything was convenient! Check-in was fast. Location of hotel was great! Starbucks down stairs. Good restaurant/bar. Clean rooms with comfy beds. I would stay here again! It is shocking what a great deal this hotel is in a city like San Francisco.

    24/01/10 | Link | Rating: 4.0
    32. Brandy H.
    The location is ideal for a weekend of baseball or another event at AT&T Park.  We were checked in quickly and efficiently.  Valet parking was really, really expensive.  The room was clean, with a nice mattress and pillows.  Downside, no fridge.  Do to our short stay we were not able to get to the pool or use any of the other amenities, but we will be back.

    23/04/11 | Link | Rating: 4.0
    33. Shawn M.
    By far one of the best Courtyards we have ever stayed out. We checked in on Tuesday and was immediately upgraded to a king suite on the 9th floor. The housekeeping staff was friendly and prompt. Starbucks is in the lobby so if you are the type to get your morning java daily this is the place for you. The internet however isn't wireless but it is complimentary so that is great. The hotel is in a freat location right at the intersection of Folsom and 2nd street. If you are looking for good accomodations at a reasonable price this is the place in san francisco.

    07/09/08 | Link | Rating: 4.0
    34. Berg W.
    If I'm going to stay overnight in San Francisco, this is where I want to be. Decent strategic location and great value.

    Never thought I could get a king-size bed, a living room with a flat screen and a bar, and a view for 120 bucks. (off-season price I'm assuming) I'll go here any time.

    2nd and Folsom isn't Union Square, but it's convenient. It's walking distance from Mongomery Bart station, the N, and Cal Train. You can also walk to the ballpark from here. Not like I really want to hang out in Soma that bad, but there are some great restaurants and cool bars around.

    Totally reasonable weekend-in-the-city hotel. The restaurant here is not good at all, so don't bother. If you're large vertically, like myself, it's nice to be able to get a king bed in a cool spot for such a good price.

    14/02/08 | Link | Rating: 4.0
    35. val a.
    Great Hotel if you are living in SOMA. It gets kinda dead on the weekends when the business district closes. Stayed on the 18th floor and had some good views of the Bay bridge.

    06/07/11 | Link | Rating: 4.0
    36. Laura P.
    One of the best!  The staff definitely knows how to cater to Marriott members.  The view was amazing and the location was very convenient to get to from SFO.  Will definitely return.

    17/01/12 | Link | Rating: 5.0
    37. John A.
    Great location.

    26/07/11 | Link | Rating: 3.0
    38. Josue G.
    Excellent hotel, great location. Was there for a week on vacations and had no issues at all.

    25/09/11 | Link | Rating: 5.0
    39. Fred O.
    Consistent with courtyard properties. However, I believe this location is a little nicer than most. Nice lobby and outside area. 24 hour gym is right a cross the street for you gym enthusiast. Great location!

    25/09/11 | Link | Rating: 4.0
    40. Rachael K.
    I'm so glad I was only here for one night. Flew in for work - I had to wake up Thursday morning at 3:30am to make my flight. By the time I arrived at the hotel at around 5:30pm, I was ready to fall into bed and die.

    Check in was smooth enough. They had me up to my room in no time at all, but when I got to my room, the problems started. There was a weird odor in my first room. At first I tried to ignore it, but when I lay down in bed it got worse and finally it got to a point where I couldn't take it anymore and I went in search of the odor's source. It turned out to be a wet spot (ewwwwww!!!!) on the carpet. Poor tired me called the front desk and requested another room.

    They were nice enough about it, but in my exhausted state I was kind of annoyed that they didn't offer to bring up the new room keys. So the second room was on the same floor - no smell, or at least less smell than the first. I go to turn on the TV and nothing. I try again, and again, and still nothing.

    I call the front desk and this time I tell them that they need to bring up new keys for yet another new room. I press the power button one more time while I'm on the phone with them, and presto! The TV freaking turns on....

    So I finally have a smell free room and a functioning TV and I'm ready for room service. The lady who took my order over the phone was so sweet. She could tell how tired I was, and made me smile, which was much needed by that point. My food arrived about a half hour later.

    I ordered a steak and they did remember the Horseradish on the side that I requested, but the food just wasn't that good. The steak was not good quality and of course, it was overdone. Oh well.

    This Courtyard earns two stars for its service - and one more for a bed that I fell asleep in at 7pm and stayed asleep for a full 12 hours. If I go back to San Francisco they're putting me up somewhere much less smelly dammit!

    30/05/08 | Link | Rating: 3.0
    41. Jennifer A.
    The Ewing/McHugh wedding on 5/29 brought a lot of business to this hotel over the holiday weekend with almost all out of town guest stay at least 2 nights here.  They gave the couple the hospitality suite which was fantastic for all the out of town guests - friends and family to hang out and get to know each other.
    The night of the wedding after the ceremony and reception (hornblower dinner cruise) we all went to the suite and not even an hour and half after the wedding was over hotel security came with two cops to kick us all out.  Were we really that loud?  I doubt it.  Point is why weigh the complient of one or two guests when this party consisted of at least 20+ paying guests.  I just don't think this is how you should treat paying customers - even the police officers agreed and told the hotel security that they handled the situation badly.
    Needless to say we had one angry bride on our hands - thanks for that!
    It's ok though - we took our party down stairs to the lobby and courtyard.  Secuirty didn't even dare to bother us again.

    31/05/11 | Link | Rating: 1.0
    42. Aeri K.
    Check in time is at 3, came at 3 and they didn't even have the room ready when I came. Had to wait two hours which is ridiculous. Front desk doesn't even apologize. All she does is to offer to hold our bags which we already did. Other than that, the hotel wasn't bad

    07/08/11 | Link | Rating: 3.0
    43. Meghan M.
    This hotel is quite nice for a Marriott Courtyard.  I stayed here for three nights while in town on business.  We got an awesome deal midweek for $149/night.  If I had a car, I probably wouldn't have been as happy with the price since the parking does cost $43 and there aren't any nearby alternatives that were easy to find.  
    The check in experience was okay.  My only  complaint is that my key, on several occasions, stopped working (and, no, I did not keep it near my cell phone or credit cards).  The hotel bar is quite nice (and not necessarily standard for a Courtyard so that was a pleasant surprise) and the drink prices were actually somewhat reasonable for a hotel in the middle of a city.  There's also a Starbucks just off the lobby which was a pretty darn nice convenience when heading out for early in the AM for a long day.  
    There are some very good restaurants in the area (Lulu's, Salt House, 21st Ammendment) and I definitely enjoyed the neighborhood where the hotel is located.

    17/04/09 | Link | Rating: 4.0
    44. Patrick M.
    I'm staying at the Courtyard Marriot this week, and my third day in is fairly uneventful. I'm thankful, because "events" usually mean trouble, and I don't need any of that!

    The hotel is very well kept. It's clean, respectable, and while I can't speak for their gym or pool yet, I have every reason to expect the same. I wouldn't go so far as to say the hotel is pristine, but I don't hate staying here.

    My rates were fairly decent (around $140/night I believe), but I think the going rate is much higher than that normally. The location is good for business trips (which I happen to be on), but not particularly good for sight-seeing or exploring. The business district is pretty much the same as any other business district. The restaurant and bar are pricey, but I suppose that's to be expected. I think the staff were as pleasant as they needed to be, and I'm fine with that.

    If you're looking for something in a moderate price range this is as good a place as any.

    01/04/10 | Link | Rating: 3.0
    45. Cathy Z.
    I have to say, Courtyard Marriott is one of those hotel chains I have consistent experience with (in a good way) throughout different cities. My king-bed room was roomy, even with the sofa bed pulled out. Complimentary wired Internet is always a plus for business travelers and people with laptop attachment issues. Depending on the location of your room, I was also able to borrow a neighbor's no password required wifi network. Thanks linksys.

    I never tried the food or drinks at the hotel, but if the drinks at The View (rooftop bar/lounge at Marriott on 4th Street) are any indication of how good they are in other locations, I say PASS.

    27/12/09 | Link | Rating: 4.0
    46. Amy N.
    Too bad I cannot choose ZERO stars. WORST front desk service I have ever received at any hotel! And this hotel is part of the Marriott family? How pathetic and a waste of space!

    29/07/11 | Link | Rating: 1.0
    47. Cathy S.
    For the price of this place, you cannot go wrong by staying here! We booked the Courtyard for $99/night and what a steal it was! They have free wireless and wired Internet and a couple kiosks in the lobby to print your boarding passes before heading to the airport.

    The rooms were really nice and the staff was extremely friendly and accommodating. While the courtyard is a few blocks further from everything than the Marriott San Fran, it's worth saving a few bucks to stay here. The only con I had, was there is no safe in the room, but this seems like a Courtyard standard though.

    Having the Starbucks right in the lobby was also very convenient for having breakfast in the mornings!

    13/05/09 | Link | Rating: 4.0
    48. Josh G.
    First time stay here was very excellent.   Extremely clean.   Very professional staff.   My bed and pillows were uber-comfortable.    Even though I slept for about 5 hrs, I felt completely rested.    One plus is that its located right next door to my corp headquarters which adds a major convenience factor for me.

    The breakfast at the hotel restaurant was by far one of the best hotel breakfast meals I ever had.    The omelet guy was quick to make me a very tasty Denver omelet and I had super fresh strawberries and other fruit.    

    The staff in the hotel bar was VERY cool and friendly.   Had some great conversations and laughs with them.  

    I deducted one star because of price where you have to pay some ridiculous Health Insurance and bid fees but then again its San Fran...what do you expect.

    30/07/09 | Link | Rating: 4.0
    49. Ralph N.
    I only use the Marriott for parking, but it is great value for what you get: valet parking in an indoor garage.

    The staff are always great to me. I call them ahead when I know I need the car, so it's just parked right there when I get to the hotel!  Makes for a good impression on a first date ;)

    I highly recommend this place for monthly parking. Knowing your car is safe will give you peace of mind.

    19/07/10 | Link | Rating: 5.0
    50. Scott B.
    Good hotel. What to expect from a Courtyard. Walking distance to almost everything.
    Great hotel if going to a Giants game, right down the road from the Stadium.
    Staff was great and helpful. Always plenty of people at the counter.
    Valet parking only and it is expensive, so be warned. But most places in San Fran are.
    For the location and the rates this is a good choice in San Fran.

    25/08/10 | Link | Rating: 4.0
    51. James H.
    This place was your average hotel but lacked a decent internet connection.

    In this day a decent high bandwidth internet connection is a requirement. It took many attempts to get my macbook to get an ip from the hotels network. Once getting the network connection it was unacceptable slow. Pages such as cnn.com loaded as if I was on a dial up connection. I had to revert to using my iPhone for my internet.

    There were some other gripes I had such as my bed sheets having that hospital bed sheet smell. Their 2 x 2 gift shop didn't sell toothpaste.

    20/01/11 | Link | Rating: 1.0
    52. West S.
    Stayed here for three nights.  It is a good location downtown with easy access to I-80/Bay Bridge, nice lobby and good sized room with a sleeper sofa, mini-fridge and coffee maker.  Free internet for Marriott Elite members, not sure of the charge for non-elite.  On site valet parking is about $46/day.

    Two things prevent a 4 star rating though 1) lack of safe in the room, which is really a requirement for even a 3 star hotel today, and 2) the pillows were of the *awful* $5 K-mart blue light special variety.

    Also, the air conditioner didn't really keep the room as cool as it should and the room is large enough that it should have more than one register.  It was a hot weekend and the temperature control could be part of an energy saving plan, so not deducting for this since the room wasn't uncomfortably hot.

    03/10/10 | Link | Rating: 3.0
    53. Some D.
    It's what I expected for the price. The rooms are nice and spacious with decent quality furniture. My room had a leather desk chair. The free wi-fi was a bonus and saved me $50-100 over the week vs other hotel internet prices. The breakfast buffet was great but $20 when all I wanted was a waffle and bacon was a bit much. The bar & grill food was excellent. It has a nice upscale english pub vibe and the food was excellent. I only wish they opened earlier (they open at 5pm).

    29/04/13 | Link | Rating: 4.0
    54. Joyce O.
    I had the pleasure of staying here twice on 2 different occasions.  the first time with my husband on our anniversary.. and just last year with my best girlfriends for my birthday.  

    I love to just roam around.. soak everything in.. especially the San Francisco culture.  so when my husband or my best friends think of what and where I'd like to be.. San Fran usually comes to mind.  

    the hotel is hard to miss and parking is easy..  you pull up to the driveway and an attendant is there to assist u.  

    the lobby reception area is spacious and airy, but kinda dark?  which is really weird because their are a lot of windows looking out onto 2nd street...

    it took only a short time to check in both times.. [both times I was not the one checking in..]. but did have the luxury of sitting in the comfy chairs that were provided in the lobby.  

    it's an easy maneuver to the elevators..
    and into your room!

    the first time we stayed [a few years back] we had a suite and a beautiful view of market st and the buildings. [it totally weirds me out when your view is a view of other buildings and it seems like your staring into their windows... and vice versa] that was the case with our view.. beautiful as it was... [but of course they can't see in.. that would just be fuk'd up.]  

    the room was huge.. clean, and beautiful. the bathroom was also big, with a nice little vanity area.  you can literally bring a chair into the bathroom and sit to use the mirror.  the furniture was modern and arranged tastefully. I loved it and enjoyed my stay completely.  

    staff was friendly and the valet attendants very helpful when it came to directions or recommendations.  another plus:  cpk and starbucks across the street!

    the second time was last year for my 29th birthday.  the girls wanted to
    find something central to all the action.. and the courtyard was perfect.  check in this time around was just as easy.. the employees just as friendly and courteous.  

    our room was a typical sized room with two queen beds and lots of chill space.  the bathroom though was very small... but did suffice 4 girls getting ready at the same time.. [or maybe it's just we've just learned to be good at maneuvering around each other cause we've been doing it for so long! i love them.]

    either way, the room was very
    comfortable for four grown women.
    I'm not always comfortable in hotel rooms, but this particular hotel was very comfortable.. I had no problems with out stay this time around either!  

    included are the usual amenities.. coffee pot, desk, tv..  they also have ihomes in the rooms!  

    [side note] we went out for a night of dancing, and came back to a great surprise!  there was a loungy situation at the bar downstairs so we walked around and realized we were kinda sore thumbs.  no one made us feel that way... but we just felt it wasn't our scene.. so we went to enjoy our hotel room instead!

    15/09/10 | Link | Rating: 4.0
    55. Jenn N.
    I LOVED this place.  My girlfriends and I arrived on a Saturday afternoon.  The small woman behind the check-in counter couldn't have been nicer.  As I was handing her my credit card and ID, one of my friends shrieked and pointed at my hand.  It was bleeding, pretty badly.  Great.  The small woman says, "how many keys would you like?"  She surveys my friends and says, "six?"  We let her know 4 probably was enough.  A few seconds later a band aid surfaced on the counter.  :) Nice, observant AND efficient. Sweet.

    The rooms were awesome.  All my friends kept commenting on how comfortable the beds were.

    The bellhop dropped what he was doing and got us two cabs instantly.

    We were really loud, we just are.  My friends kept flashing the guy across the street with a telescope, we made a total mess of the rooms and we stumbled in at 3:00 a.m.   We never got a "shush" or weird looks, they were just fantastic.   I'll be back.

    22/11/07 | Link | Rating: 5.0
    56. Rav V.
    I must say we were pleasantly surprised with the accommodations here. This place looks like it's been renovated in and out. Our rate included parking which we found to be convenient. You may find a line when you drive up as the car drop off section and entrance are tight. But the valet guys are cool and moved as quickly as they could. Once inside I was surprised to see how nice this Courtyard was. Too bad the reception guy was a total cunt. I didn't let that bother since he was only a reception guy.

    Our room was nicely updated. Flat screen TV, big comfy beds, huge windows and a very spacious long room. Soon I realized I left something in my car so I went downstairs and that cunty guy told me I couldn't go into the garage to retrieve my belongings.  He told me only valet drivers are allowed there. I walked off and asked the valet guy and he took me to my car no questions asked.

    I noticed a bar and or restaurant in the hotel but we didn't go there. Across the street is a liquor store but be prepared to pay a lot more than what you're used to paying for for liquor. We walked in and out of the hotel with no problems. Lots of people coming in and out but we felt safe.

    I would definitely check this place out if you're looking for a good price and a nice place to stay in the SOMA area in the City.

    13/04/10 | Link | Rating: 3.0
    57. Thomas S.
    This is the best hotel! Love location and Starbucks in lobby!!!

    26/03/12 | Link | Rating: 4.0
    58. Katie H.
    I stayed at this hotel for 3 nights for a business trip, and it's pretty much what you'd expect from a Courtyard... clean, no frills, with decent amenities and a reasonable price tag.

    The best thing about this hotel is the location - it's smack dab in the middle of downtown and a close distance to most tourist attractions, although the walk to BART is about 6 blocks.  We were there during Game 1 & 2 of the world series, and the area was hopping - one evening my friends even met a couple of Giants in the hotel bar... how cool is that?  Also, the size of the room was good, the view of downtown was great, and the internet is free.

    Some negatives are the sheets (scratchy), towels (tiny and rough), parking (almost $50 a day!), and restaurants (expensive).  There is room service during the day, but not for breakfast, which is when I was hoping to order it.  The restaurant (Jasmine) is very pricey for breakfast, so I usually found myself at the Starbucks, located in the lobby, which is lame in a city of great food choices.

    Overall, it was just ok.  I have stayed at pretty awesome Courtyards, but this one was a little disappointing.

    06/11/10 | Link | Rating: 3.0
    59. Angela H.
    I absolutely LOVE this hotel!! It was a little difficult to find at first, but we found it the second time we drove down the street. The bf thought the price was a bit hefty ($115 per night), but I don't think I could've picked a better hotel under last minute circumstances!

    The hotel was CLEAN, the staff was SO NICE, and the stay was beyond my expectations. The bed was SO comfortable- it was definitely the best two nights of sleep I've had in a long time. Free internet (ethernet cord comes with the room), but you have to reconnect at the beginning of each day. Awesome HDTV- thoroughly enjoyed watching a couple of hours of TV before heading out for the night.

    Definitely check out the bar downstairs called Whispers- I highly recommend the San Francisco Iced Tea. It's absolutely delicious!! We didn't try the breakfast buffet.

    The hotel is also conveniently located within walking distance from Union Square. There's a small liquor store directly across the street. Two clubs and numerous bars located right around the corner one block away, and many restaurants to choose from all the way down the street (Thai food, Quizno's, AND Subway!)

    The only downside is that the hotel only offers valet parking at $43 a night, with access to your car any time (the valets are REALLY nice and honest with you). You can park anywhere else at your own risk- we parked in the parking lot right behind the hotel ($30 for Thursday night to Sunday morning), and our rental was broken into. We probably should've parked in the lot one block over. I'm already planning a future trip to SF, and I already know where I'm going to stay!

    17/04/10 | Link | Rating: 4.0
    60. Surai J.
    Given it's shadier than 5 star location, this corporate sibling of the Marriott deserves a solid 4 star rating.   You are getting a little more for your money by staying here because the entire building is brand new.  The mattresses are still firm and bouncy, the carpets free of stains and the pool area, along with the lobby, sterilized in cleanliness.

    It's safe enough to walk around in the day and you should with union square just a few blocks away.   But at night, I do not recommend it unless you are with a group.  Do not walk alone and please park wisely.  My winshield was broken for a bag of nordstrom clothes worth less than the winsheild :-(

    16/01/11 | Link | Rating: 4.0
    61. Steff P.
    Eek!, this is a delayed review... Back in June, 2 of my g.f.'s & I were drinking wine & indulging in carbs (a lethal combination!) & decided to book a weekend trip to San Francisco in the near future. Being my 1st time, I narrowed my search for a hotel down to the touristy Wharf area & the Union Square area & I had to bear in mind 1 of my g.f.'s was on a budget. After seeing the Downtown Courtyard was within walking distance of Union Square & that we could get a nice size city view room at $80/ea., I was all over it. Now, while 1 of my g.f.'s was on a budget, the other has standards & price is not an issue. We arrived around 9a & they gladly checked us in (loved that!). Upon opening the door to our room, we were immediately impressed (even Ms. Standards!). The room was larger than we'd anticipated, the bathroom area was nice & the room was very clean. The people working the front desk were friendly during every encounter. We loved that we could walk to Union Square for b'fast in the mornings & found that it was easy to get a cab from the hotel. Additionally, I don't think any of our cabs to/from were any more than 10mins. There's also a Starbucks but make sure you check the hours; since it's in the financial district & the amount of traffic decreases significantly on the weekends, they close early. We found our stay to be pleasant & agreed we'd make the Downtown Courtyard our place-to-stay when in SF.

    07/11/12 | Link | Rating: 4.0
    62. Jeff C.
    I stayed here with the special lady on New Year's Eve.  

    Solid location - we flew into SFO and didn't even need a car, and neither of us are fans of long distance walking
    Nice room - Our room looked right at the bay bridge, bed was comfortable, nice bathroom, floor is comfortable too... I apparently was a little drunk and got lost in the room in the middle of the night and wound up sleeping on the floor.

    Price was fair
    TV was decent, but  it an odd location

    No free breakfast
    Mighty thin walls

    It's a cookie-cutter hotel, not anything with a San Francisco vibe, but then again you really don't need to spend a whole lot of time in your room when in SF.  If you are looking for a comfortable place to crash, they are quite adequate.

    06/01/10 | Link | Rating: 4.0
    63. Laura R.
    Alright STOP!  Collaborate and LISTEN!  Laura's back and this HOTEL WAS BITCHIN!

    I loved our stay here so much that I wanna rap about it, Yo!

    I wanna give it 5 stars.  But bottom line is, it's not a "five star" hotel so I just can't do that.

    But I was really SO fackin' impressed with this hotel.  For $79 a night, I felt like a bandit leaving here with a bill under $100.

    If you are looking around this area for somewhere to stay STOP LOOKING AND JUST STAY HERE.

    -All kinds of walkable bars/restaurants/transportation from Hotel.
    -A beautiful view of the bay bridge from our room.  Romantical!
    -Super clean room.  Big.
    -Very comforatable bed.
    -Nice lobby with a restaurant.
    -A liquor store right across the street!
    -Parking available for $40ish a night.  BUT
    -Go down the alley next to the hotel and you can get overnight parking for $10.

    Not having a fridge in the room was a minor detail compared to all the goodness this marriott offers for the price.  Can you believe that's the ONLY negative comment I have to say about this hotel?  Yep.


    25/01/10 | Link | Rating: 4.0
    64. Vince S.
    This hotel is very close to Union Square and AT&T Park and a 15 minute walk to the Embarcadero and Ferry building.  I have stayed here many times over the past two years for work.  There are decent restaurants close by.  The WiFi is free!!!!  AND you still get all the great amenities of a Marriott hotel.

    10/09/12 | Link | Rating: 4.0
    65. Yaboy V.
    Clean Rooms and Friendly Staff

    15/07/12 | Link | Rating: 4.0
    66. Henry F.
    First, I'm a current Marriott Gold member and have stayed at a lot of Marriott related properties. Last weekend was my first reservation at the hotel, and from the outside I was expecting a lot ... that was a mistake. The rooms were on par with a Holiday Inn, the furniture, furnishings, and restroom were below average. Considering the room rate that I paid I was expecting a lot more. The plus side is that it's a very short walk to AT&T Park, so if you're looking for a hotel close to the ballpark this is it, but make sure you get a deal if you stay here. Plenty of other good options for around the same price point.

    03/08/12 | Link | Rating: 2.0
    67. Jake C.
    We stayed here over the past weekend with the whole family taking up four rooms (two sets adjoining).  I could not be more pleased with our stay.  The valet service was so friendly and helpful.  They were also speedy!

    Possibly the most comfortable hotel beds I've slept in.

    There was a minor problem with rooms possibly not being ready until after 6pm due to carpet cleaning.  They quickly, and courteously remedied the situation before we even left swimming from the pool.

    We ordered room service in the evening, all of which came fast, hot, and tasted great.  Breakfast at the buffet was easy and delicious, which is saying something for a crew of 7 adults and 6 small children.

    They offer plug-in internet, but not WiFi.

    I very highly suggest you stay here.

    30/06/11 | Link | Rating: 5.0
    68. Kirstin E.
    This was my first time going to SF since I was 12, so I had nooo idea where to stay. I wanted to stay somewhere nice, in the middle of everything and close to transportation. We got that in the Courtyard Marriott!

    We checked in somewhere around 11:30 pm, check in was swift and easy.

    Our room was on the 3rd floor which was a bum out, but whatever, you don't stay in your room bu to sleep. The room was very very clean and a nice size. We had a king size bed and a nice little couch and coffee table and flat screen tv.

    We never went into the bar but it was always packed and loud when we walked by.

    Some people mentioned it being a dicey area, I did not find this to be so and I am scared of EVERYTHING. We asked the front desk where we could grab a bite to eat and walked the streets at midnight-2am and never once had a bad experience/felt uneasy.

    Its just a few short blocks from the BART and MUNI station which made getting around SF and back to the airport a breeze. The Embacardo and trolleys are just a few blocks north on Market street, tons of street vendors and places to eat.

    We would stay here again, no questions asked!

    24/05/11 | Link | Rating: 5.0
    69. Jeff F.
    This is a recently redone Marriott, usually reasonable rates. The rooms are modern and I've never had an issue here. They have day passes to the health club/full gym across the street for $10. There's a starbucks in the hotel if you need your naked juice fix in the AM.

    I'd stay here again.

    19/04/09 | Link | Rating: 3.0
    70. James T.
    This horrible review is based simply on the rate. I am here for a conference so the hotel felt it appropriate to raise the rate. I've never come close to paying $409 a night for a Courtyard Marriott. And here is the kicker, I am not even paying with my money!
    The towels are the worse! I understand raising rates for supply and demand, but come on $409??? Based on location I would say paying more than $300 for ANY reason would be foolish!

    27/08/12 | Link | Rating: 1.0
    71. Jocelyn E.
    To make a long story short, I had booked one room here for the weekend earlier - then I had to add another just days before.  The rates, unfortunately, had changed for a two queen versus king room, and I wasn't feeling like paying another $50 to add the extra night for the two-queens (call it living like a college student if you will).  So instead of making my life easier and "updating" my existing reservation, I booked the second one.  Yeah, I know.  What's $50 when you're already flying part way down the coast for the weekend?

    We get to the hotel and I ask the front desk agent if it's possible for us to change rooms the next day instead of checking out and checking back in to the new room.  The guy - I can't remember his name - instead just gave us the lower rate on the two-queen room so we were able to stay in the same room all weekend.  It was so much more convenient and really a nice gesture - very much appreciated after having worked all week, gotten on a flight, finding my way into the city, and just wanting to get settled in.  So THANK YOU to the guy who processed my check-in that Friday evening.

    The room was spacious and clean.  Aside from hearing a few people shuffling down the hall if I was near the door, it was a quiet and uneventful stay.  The beds came with more than enough pillows (love it) and we also had extra sitting space around the room, in addition to plenty of space for luggage to be tossed around.  If you have the "right" room, you can even see the Bay Bridge and some water from your window.  Our view was not as nice, but we spent the weekend out and about, so it really didn't matter much to us.  My only complaint was the temperature in the room.  Unlike most hotels I've been in, this one didn't have the room thermostat to sub-zero.  In fact, it was just a little too hot during the day when I woke up and it was 70+ degrees outside.  And yes, I know I can change the temp - that is what I did, but I was surprised that it wasn't set to "auto chill".  

    The location was also awesome.  Being someone who had no idea where to stay and just looking for a decent rate, the pricing on this place is what convinced me to book here.  After I got here and started wandering around with friends, I discovered how much I loved the location.  If you're willing to walk, the BART is nearby (which now goes straight to SFO), downtown shopping, the Embarcadero, and it isn't *too* far from the Mission (I'd say about 2 miles - which really wasn't that long of a walk even at 2 am).

    13/09/10 | Link | Rating: 4.0
    72. Ted T.
    I have never stayed here but come in on occasion to get a Starbucks Coffee, which is located to the right of the entrance and the check in counter. The drinks are well made, but as with all Starbucks franchise locations, my Starbucks card does not work here. Boooo!

    The lobby is a great place to meet up with your people before you go do something in San Francisco. It is also an easy stroll from here to AT&T Park straight up 2nd Street.

    14/02/11 | Link | Rating: 3.0
    73. Marcia S.
    We stayed here one night for a bachelorette party.  The hotel is in what I was told the Financial District.  It was a short cab ride from Roy's where we had our dinner party.  Check in was smooth, and the bellman (also the concierge) was very helpful and informative.  We were able to get a fridge delivered to our room as well.  Clean and spacious room.  Comfy beds, nice tv!  Would stay here again.  

    Unfortunately its 40/night parking as is the norm in San Francisco.  It took a while to get the car but there were a lot of people checking out that sunday morning.

    17/09/09 | Link | Rating: 4.0
    74. Alvin A.
    Not your average looking Courtyard Marriot, since its in the city - looks & feels like a 4 star hotel mini high-rise!  Marriot hotels are usually nice to stay in.

    Front desk were helpful, other than a Front desk lady sounding spiteful when asked about having a late checkout.  

    The King bedroom with Sofa(bed) was nice and clean!  Sofabed pullout in the room was also spacious and comfortable.

    The location is ideal!  AT&T BBall Park within walking distance as well as restaurants, shops, CalTrans station & the Embarcadero.

    19/05/11 | Link | Rating: 4.0
    75. Jacqueline L.
    This Courtyard is well above other Courtyard hotels. Maybe because of its superb location and trainers, this will go far in exceeding guest expectations. The front desk staff is very experienced. I personally think they just need more confidence. Wonderful staff though. They are all very professional and follow procedures very well. JT, the Front Office Supervisor, is also an excellent keep. He does his work diligently and is a great asset to the company. I've stayed at this property numerous times and JT always seems to go beyond outstanding.
    Giants gear is available in the Marketplace. There are bellman on duty to assist you with your bags. The Valet attendants are so hardworking. Even their breakfast is delicious.
    The complimentary internet is fast compared to most "complimentary" wifi.
    The rooms itself are VERY spacious and the housekeepers and room service attendants never fail to make me smile. A perfect stay at the Courtyard San Francisco every time.

    16/07/12 | Link | Rating: 5.0
    76. T K.
    I stay at a lot of Marriotts when I travel, so I have status with them and expect pretty decent lodgings.  At $260 a night, I think it is steep.  The rooms are a little small for that price and the gym is just ok.  No sit up ball in the gym, no awesome view when you workout, the machines were just so-so, the pool and hot tub seemed a little dirty.  The front desk staff is nice and the wifi is pretty good.  No continental breakfast, but that is Courtyard for ya.  Just 3 stars--especially for the price.

    07/09/13 | Link | Rating: 3.0
    77. Chuck N.
    Business trip + downtown SF = right in the middle of action. Got a nice room up on the 21st floor overlooking the thick of the city (and the backside of an building).

    Cordial service and retrieving the car took a bit longer than anticipated (we called to give them a heads-up before checking out).

    Our arrangement hooked us up with a free breakfast. It consisted of buffet with decent options: meat (sausage, bacon), fruit (watermelon, honeydew, oranges, apples, cantaloupe), pancakes, eggs, and toast (white and wheat). Out of all those options, I stacked up a bowl of sausages and bacon. Heart attack waiting to happen, right? But DAYUM it's good!

    Final Call:
    Mariott's service and location is worth a return trip(s)!

    17/06/09 | Link | Rating: 3.0
    78. Marc Y.
    Stayed over night with a group of friends for a party at Temple nightclub around the corner. Safe location downtown. Great room and service. Especially the valet. They were very accommodating. And they have a Starbucks in the lobby! Winning.

    11/02/13 | Link | Rating: 5.0
    79. Bugal K.
    i dig it. the lounge is modern and they have a nice lounge to chill around and use wifi.

    1. indoor pool and jaccuzee closes at 11pm
    2. free shuttle service to the airport, union station( warf direction)
    3. friendly staff
    4 starbizzle inside the bar. plenty of parking
    5. you can run in the area. the back part of the hotel access you to a beach path for jogging or riding your bike.

    08/01/13 | Link | Rating: 4.0
    80. Nancy C.
    We stayed on a certificate so the price was right!  We were shopping downtown so we checked in and went out, returned about 10pm to crash...the rooms are comfy enough...we wrangled street parking so that price was right, too...

    In the morning there was a bit of a scuffle with a street person in the attached STARBUCKS and security seemed to be a bit slow to respond...I understand this is urban locale and things like this happen but I do think the hotel has to take the lead in handling this...there was a bit of spitting and cursing...face to face with street life!

    All in all a good location, even tho a PLATIUM member of MARRIOTT REWARDS did not seem like they did that much more for us...no view from room but 2nd ST but then
    not sure there is any view from this hotel...

    Did not eat or drink there so cannot comment...

    21/02/12 | Link | Rating: 3.0
    81. Michelle M.
    Great price for a great room! We booked last minute, and got a great room!

    Front desk people were nice and helpful, and the room was clean. They also have a bar/restaurant and a Starbucks attached to hotel as well.

    Although it's a little far from main attractions, the Muni (SF bus system) offers a 3 day bus pass for 18 bucks and it's for unlimited rides on the bus and trolly.

    18/07/09 | Link | Rating: 4.0
    82. Erik W.
    I stayed here during DrupalCon.  My boss, a coworker and I all crammed into a room.  Thankfully we were able to get a cot (this is when the volcano had a bunch of Europeans stranded).  The room was spacious enough for us to fit a cot and the two beds and not feel cramped.  All in all the hotel seemed pretty nice.  

    They do have wifi, it's not the greatest though, so we used a signal booster.  

    The location is pretty darn good.  You're literally within a mile of everything you'd want to go to.

    09/05/10 | Link | Rating: 3.0
    83. Nick P.
    I would stay here again.

    Walking distance to pier 1, AT&T stadium and some bars. It's in the financial district so most of the close restaurants are only open for weekly lunch. The Starbucks inside is convenient and the staff was very helpful.

    They will hold bags before and after your stay.

    Parking was $45 for one night but that was comparable to Pier 39 prices.

    12/10/11 | Link | Rating: 4.0
    84. Tony H.
    Not a bad stay but I left my keys on the dresser and called less than one hour after checking out and all I got was a "lost and found" voice mail asking me to leave all my information including payment info for them to send the lost item to me.  To make things worse the message said not to expect a response for at least 48 hours!  Then when I called back to complain they rudely told me that nothing was found.  Why they would do that I don't know but I won't stay in a hotel where they would steal, loose or throw away my keys.  They just don't care!

    07/05/13 | Link | Rating: 1.0
    85. Alie C.
    Me and a friend are from San Jose and were planning on attending two Giants games back to back with a bobblehead day so we decided it would be smart for us to get a hotel room. This one was close, only about a half mile away, and reasonably priced for a hotel in SF. It was $43 for parking overnight. We thought we would have to move our car before we checked out but they told us we could keep our car here until the game was over. So instead of paying $30 for each game we only ended up paying $43 total. No complaints there.

    The pool area seemed incredibly small for such a large hotel but maybe they have more than one and I just wasn't aware of it. It didn't really matter to us. We just wanted the hot tub.The gym area was small as well but had state of the arc equipment with televisions built-in.

    We were upgraded for free and ended up on the 17th floor with a beautiful view of the city.

    I was happy with the stay in general and would stay here again. I wish they offered ear plugs so those of us who end up sleeping in the same room as snorers don't end up sleeping in the bath tub.

    17/07/10 | Link | Rating: 4.0
    86. Savannah C.
    We stayed here for our San Francisco trip. My first time and i couldn't be more excited. There were some positive aspects about the hotel, but mostly negative.
    .comfortable mattress
    . nice views, decor and cleanliness
    . polite employees

    . The food was my #1 problem. I was praying not to get sick, but there goes that plan. I got food poisoning from the chicken quesadilla. how pleasant.
    . The hotel doesn't start having in-room food service until 5:00pm!! What is that?
    . The photos on their website are totally deceiving
    . None of the normal bathrooms essentials
    . high prices!!! ($3.25 for a bottle of water!)(Not Fiji or Voss)
    (Parking $45 a day for guests)
    . This might of not been their fault but 10 channels of ESPN!! A little much.

    . I am not really sure how this hotel is part of the Marriott corporation but I will not be staying here again.

    13/08/11 | Link | Rating: 2.0
    87. Darshan R.
    Nice rooms and really good location.

    We came through from Thomson M's birthday this past weekend.

    Check-In was super smooth, we got there around 10am and the staff was more than happy to get us a room.

    The room was on the 15th floor. It was spacious, with 2 queen beds and a one-seater. The only downfall was that the room didn't come with a refrigerator. Also, they offer free internet to their guests but the rooms don't have wi-fi, the connection is through an ethernet cable, which is usually found in a bag in the closet.

    The fitness center was nice. It had a few treadmills, elipticals and other workout machines. Each cardio machine had a TV, I was able to watch the Lakers beat the Rockets in Game 2 of the 2004 Playoffs on ESPN Classic. The pool and jacuzzi was nice and clean too.

    The concierge wasn't very helpful. He was only versed with the area around the hotel. In past experiences, I've seeked the help of the concierge to guide me to the cities hidden gems, that wasn't the case this time around.

    Other than that, they only offer valet parking and it was about $40/day, which is comparable to other overnight lots in the city that are safe.

    -Closest BART Station is Montgomery, not Powell
    -The beds come with 4 pillows. The SMALL 2 are for resting your head and the BIG 2 are for decoration. That mistake cost me a good nights sleep.

    13/10/09 | Link | Rating: 3.0
    88. Ashley R.
    Hotel was a hotel...
    The Whispers Bar--not sure if we were there just on a bad night...but we couldnt get seated, so we made our own seats, well the waiter said we could sit there but then he never came....so we had to chase down our own waiter...
    the food from there was really good tho!!
    When they arent busy you get better service
    The hotel was clean and no complaints

    20/03/12 | Link | Rating: 3.0
    89. Jane F.
    Beautiful hotel. Beautiful room. No cont breakfast, paid internet, pool closes early.

    24/10/12 | Link | Rating: 3.0
    90. Thuan N.
    Price was decent, room was nice, staff friendly. Accommodated a last-minute thing. Starbucks inside the same building. Can't complain.

    26/12/12 | Link | Rating: 4.0
    91. Ron S.
    I enjoyed the hell out of my stay.  The bed was comfy, the hotel had nice amenities and was conveniently located.  I balked a bit at the price, but I think the location made it worth it.

    Most likely my hotel of choice for any future trips to San Francisco

    11/12/11 | Link | Rating: 4.0
    92. Steven L.
    Location: Really good - close to a strip club, Roe, Temple, Eve lounge, Terra, Harlot

    The hotels pretty big, 18 floors. Parking is decently easy to find for free. I've stayed here a total of 3 times now because the location is really good and the price is usually affordable.

    The rooms are clean and everything works fine. There is also free wi-fi now. No password needed, really useful

    Oh yeah, 1 negative thing about this hotel - room service ends at 9:00pm or so. It's not 24 hours, wtf?

    If you're prepartying/hanging with friends in the room, be careful about your noise level. Security will give you a warning

    01/11/11 | Link | Rating: 4.0
    93. Robbie R.
    Pro-Extremely comfortable bed, free wifi, my room had an amazing view of the bay bridge, lots of comfy pillows, good size for SF, extremely courteous front desk and restaraunt.Small pool and gym on 2nd floor. Close to food, movies, zip car lot, etc.
    Con-Water pipe noises, expected thicker towels at price point, valet only parking $45+10tax, Basic tv channels, bottled water in room wasn't free, breakfast not free. Inside of room is viewable at night from hallway of other wings and you would never know it.

    30/07/12 | Link | Rating: 4.0
    94. Adam L.
    If you are a Marriott rewards guy or gal and travel to San Francisco often this review is for you. I travel to SF at least once a month and have stayed at every Marriott property in the city and all the locations south (including San Mateo).

    This location has 1) the fastest internet, 2) the best water pressure, 3) tasty food options and 4) ample taxis.

    The internet speed is the fastest you'll find in the SF area. You will be able to watch YouTube/Hulu/SlingBox and play whatever online games you prefer... and check work email over the VPN (if that's your thing).

    The water pressure isn't great, but I don't feel like I'm being spat on. Expect about 75% of the shampoo to be rinsed form your hair (as opposed to the 10% of other hotels).

    The Indian restaurant across the street is pretty darn tasty. I opt for carry-out, but they will deliver to your room! Even easier, you can order online via their website!

    Finally, there seems to always be at least one taxi waiting outside ready to take you to your destination. The staff is helpful and the rooms are the stock "courtyard experience".

    If you are in SF for vacation this might not be for you, but if you are just in town for work, this is the place to stay.

    [I used to stay exclusively at the Marriott Marquis (where I landed my first 'gold' status), but the ridiculously slow internet finally pushed me to sample the other locations. The JW is nice, but I find the location on the hill out of the way and it's a bit dated.]

    03/01/12 | Link | Rating: 5.0
    95. Grace L.
    Hotel has a great location.  Decor is nice. Starbucks in the lobby for early mornings.

    Cons: single king bedrooms are ULTRA small. Needed a bandaid and the hotel didn't provide them but had a "gift shop" which was the size of 2' x 2' corner where they sold a pack.  

    Pros: Location. Starbucks. 2 Queen bedrooms are nice and spacious.

    27/09/10 | Link | Rating: 4.0
    96. Eric D.
    Courtyard by Marriott, I hate how you are great when located in a major city but are kind of dumpy when in the outskirts of a city.  This leaves me scared to book with you.  However, do not be afraid of this Courtyard, as it is one of the great ones.  On the weekends, it is a steal.

    Atmosphere - Clean, modern,18 stories, updated, tan, mint, oak.

    * Brisk 15 min walk to most site seeing locations
    * Walk to Market and Powell to take Trolley to the Warf
    * Rooms nicely priced at $99 Fri - Sun
    * Foam beds
    * Free Wi-Fi in lobby
    * Cheap $10  (some nights $11 and I was told lower) parking behind hotel, under the overpass, (probably pricier on game nights)
    * Near a few good restaurants
    * True HD signal on the HD set!
    * Helpful front desk
    * Close to Giant's stadium

    * Brisk 15 min walk to most site seeing locations
    * Parking in back could be sketchy...but hey, it is a rental!
    * Free Wi-Fi in lobby.  I thought SF was a technology holy land.  Where is the Wi-Fi in my room?

    Overall - I will definitely stay here again on a future trip to SF.  Unless of course I make more money and can afford something closer...but by no means is staying here slumming.

    05/04/10 | Link | Rating: 4.0
    97. Lisa S.
    My fiance gets a discount at Courtyard and we needed a room in SF and this was the cheapest. The location of the hotel is easy to find. The parking at the hotel was very expensive so we decided to use public transportation instead. The hotel is located in the SOMA district which seemed to be a ghost town after 6:00 p.m. Starbucks in the hotel was closed by 6:00 p.m. Dining choices in the area were limited but I was able to find a pizza place. One perk is that there is a little market across the street that has a great selection of snacks and alcohol.

    The rooms were clean and had a modern design. We had a very nice view of the SOMA district and I would love to stay here again.

    27/02/12 | Link | Rating: 3.0
    98. Tim H.
    Place is ok at best. Decent staff. Decent room. DECENT. Nothing special to expect from this place. But it does make you feel clean, which is always a plus for me at a hotel. The location itself is pretty good if you like to hang out at night in SF.

    All in all, a pleasant stay for a decent price.

    27/01/12 | Link | Rating: 3.0
    99. Gina M.
    So my friend and I randomly ended up booking this Marriott for a get away weekend and hoping for the best. I figured the price seemed a bit steep for a Courtyard but I figured for San Francisco it would be ok. Let me just say that this is a VERY nice hotel and not at all what I imagined a "Courtyard" to look like. I was also pleasantly surprised by the location and how close the hotel was to everything downtown. The room was very nice and the beds were awesome but we didn't spend alot of time in the room. The staff is friendly and welcoming and also helpful with things like directions and recommendations. We stopped in the bar/restaurant on Friday for some drinks and food before we went out and it was packed. The food and drinks are a bit pricey (ok the drinks are pretty pricey) and so I was hesitant. Our server (Robert) was friendly and helpful and even though he was EXTREMELY busy he took time to answer questions with a smile. The food is pretty good and the bar had a nice "Friday happy hour" atmosphere. I would definetly recommend staying here for the location and staff alone. We didn't experience the $50 parking because we didn't drive so no complaints here.

    03/08/14 | Link | Rating: 5.0
    100. TRACY R.
    One word:  Convenient!!  This hotel was pretty awesome!  From the bell boys, the parking guys, room service attendants; service was polite, and knowledgeable about the area.  Not only that, but location was awesome as well.  Close to all the shopping areas and art galleries.

    Very clean and well decorated. Spent New Years Eve at The View ( a lounge inside the hotel) which was very classy.  Good music, good/mixed crowd, and super fun. My boy friend and I were with my parents and they did not feel out of place.  There were people their age as well as people our age.  They definitely tore up the dance floor and had a great time.

    04/01/11 | Link | Rating: 4.0
    101. Janet G.
    I stay at Courtyards frequently, and have to say this one is more impressive than others I have seen.  There is actually a large area beyond the check-in desk, where there are high ceilings, and an atrium with comfy seating.  There is a large bar as you go toward the elevators to the room.  It has more of a city hotel feel because of the various areas that are somewhat tonier than most Courtyards.  

    I have stayed here twice now, and both times the check-in personnel were very helpful getting a room to meet my needs, for the other guests traveling with me.  The rooms are very large, particularly the king with sofa bed.  I had a sweet view of a small portion of the Bay Bridge, and some surrounding city lights.  The hotel is walking distance from AT&T Park, so it is ideal if coming into town for a Giants' game. The bathrooms in both types of rooms I had, a queen double, and a king with sofa bed, had large bathrooms, that were in two sections, the vanity and sink, then the john and shower/tub to facilitate multiple people using the bathroom area at the same time with privacy.  Its not far to the Embarcardero, making access to the waterfront quick, whether walking, driving or grabbing a trolley car on Market Street.

    The rooms are clean, the beds the comfortable ones that you expect at this hotel chain, and they do not use awful chemical fragrances to try to produce an artificial "atmosphere."  [All the Starwood hotels do this now, including the Westin, Sheraton and Le Meridian]  I avoid all those hotels, since those products trigger headaches in some people, including myself.

    24/06/12 | Link | Rating: 5.0
    102. Vanessa X.
    I had the BEST check in service ever. We pulled up to valet, went to the front desk & wham bam thank you ma'am!

    Cards to the room & we're done. I so appreciate the quick service with ABSOLUTELY NO WAIT TIME. And on an early check-in.

    The room view was incredible! Very clean & comfortable. To pick up your car from valet was a 5 minute wait--amazing!!

    Def will be using this hotel for events in the city.

    18/04/12 | Link | Rating: 5.0
    103. Sparkely K.
    For my trip home for Christmas I had to leave my car in Emeryville at the Amtrak station since I was taking the train back from Chicago. I chose this hotel since it's near my office and would allow me to take the car over to EMY during the day and BART back to work. I booked the room online and got a great deal on a standard king room. While walking back from BART I stopped in to see if I could check in (1pm), and asked for a room on a high floor (my standard request). The very nice staff person said that a room on the 15th floor was available but not ready at that time; would I like to wait and check in later. Sure. That would work.

    I arrived at 5pm to check in and everything was business as usual. Up to the 15th floor I went, and as I walked along the corridor, I came upon double doors. Figuring it was a suite, I said to myself, "Wow, I'd love to have that room!" and then I looked at the room number. I looked at the room key card holder. It was MY room!

                                   THEY GAVE ME THE SUITE!!!!

    My jaw dropped as I walked in to see this enormous suite just for me. To the left I had a full bar / kitchenette area and living room. In the center was a nice area to spread out and relax, and to the right was the bedroom / office area. It also had a balcony along the length of the room. Honestly, it took 20 minutes to get over the shock and how special I felt. It was quiet, clean and so comfortable. Great service, too.  Breakfast downstairs was really good with very attentive service.

    It's good to be a Marriott frequent guest!   What a nice way to start my vacation. :)

    10/01/11 | Link | Rating: 5.0
    104. Dave N.
    This is a pretty good hotel at a good price. Around $200 / nite for a busy weekend. Room service was good, and the lobby is pretty nice and clean. I'm always a bit reluctant to stay at boutique hotels in SF, so this is a good value for a recognizable name (esp. for downtown SF). Also, its actually in a pretty nice part if South Beach (walkable to Ferry Building, Union Square, Financial District). Free Wi-fi too!

    Also, on my rush to check-out, I lett my iPad in there. But Lydia at the front desk and the head of security made sure my iPad was Fedexed back to me ASAP. What great service!

    I would definitely stay here again.

    04/01/13 | Link | Rating: 5.0
    105. Jeanette H.
    Stayed here for work for 4 days last week. Loved the location, a couple blocks walking distance to the Moscone Convention Center so it was very convenient. I had a beautiful comfy (King bed) room on the 17th floor with city view which was spectacular. Never got noisy up there. It was pricey (but average for area) at $250 nightly but I was fine with that since it was on the company LOL.

    Food was ok. Did not like the breakfast buffet at all but ate it daily since its fastest thing. Nothing exciting other than waffle and omelet station. Otherwise rest of buffet was normal (bacon, home fries etc) for about $17. Great coffee and orange juice!! They gave me daily to go cups of coffee so I left a happy camper to work :)

    Loved the Room Service food the best! Was pretty fast and really LOOOVED the Goat cheese, arugula thin pizza (more of an appetizer) and their grilled cheese sandwich. Otherwise, wasn't at hotel for any other meals as the rest were at the venue or local bars.

    Hotel bar was small but pretty busy. Had their happy hour Menage a Trois house Wine which was pretty tasty. 2 glasses for $18.

    I would stay here again next year for the show. However, my ONLY gripe was that you can't get a taxi in front of the hotel to go downtown during rush hour (around 6pm) to save your life! We (among others) waited for 1/2 hour before we gave up and walked downtown. Its so busy going the opposite direction (entrance to the bay bridge is a block behind us) that no cabs go down our way.

    28/06/11 | Link | Rating: 4.0
    106. Clar S.
    I've stayed here a few times and each time, I must say I've never felt welcomed when checking in. It might be because I look young, but hey I'm a paying customer!

    20/09/13 | Link | Rating: 3.0
    107. Lori B.
    Ok, I love Marriott anyway, but I was SO impressed with this Courtyard. Istayed here during one of the busiest times in San Fran and they still delivered great services. I arrived early, like 10:30am, my room was ready - no fuss checked in. The housekeeping service was right on the money - and didn't pester me when i had the do not disturb on all day one day.

    Also, you get free wireless at this hotel. It was crap. So, i asked for a hard wired connection for my room and they brought it up immediately, got me hooked up and didn't charge me a dime - now, that's service!! I'm so tired of being nickel and dimed and this is the first time in a while i didn't feel that way.

    There's also a full service Starbucks in the lobby and i had coffee and breakfast everyday. the hotel also serves all meals and has a great little quiet bar. It's only 2.5 blocks from the Moscone Center, there's a Quiznos across the street and only blocks from Union Square, so i worked and shopped and never took a cab. Awesome.

    26/09/12 | Link | Rating: 5.0
    108. Carol O.
    Stayed at the courtyard for 7 nights due to. Business trip.  Work was located at the Moscone Center and the courtyard is a 4 block walk every morning which was a great wake up walk for me.  

    Starbucks in the hotel is a great added bonus.  Ordered room service numerous times and it was about as good as room service gets.  

    No complaints about this hotel at all.  Rooms were great for the price I paid and as a platinum Marriott member I was greeted each day by name.

    26/02/13 | Link | Rating: 5.0
    109. Aison N.
    Almost don't want to review cuz then y'all will be making it harder for me to get a room here! Anyway, this is a clean, homey, terribly convenient option for staying in downtown SF. Great for business travelers.

    If you wanna get in the mood to party, absolutely stay at the slinky sparkly W... but if you want a low impact place to unwind after a long day, the Courtyard's muted lamps and earth-color carpets may be just the thing to soothe you to sleep.

    27/02/13 | Link | Rating: 4.0
    110. Patricia J.
    I have stayed at this  downtown Marriott three times in the past six months. The last time was March 2013. First of all, they have FREE WiFi which is nice.
    There is no free shuttle to the SFO Airport, however,  although the concierge will arrange to have an Airport Shuttle pick you up for $16.00 per person (pay the driver).  

    My husband stays there two weeks out of every month and is  a Gold Status Grand Pooh-Bah Blah Blah Rewards Member. However, he was kind of pissed about their shitty treatment (reservation guy was an asshole - general 1-800 number) so he will be staying at a Hyatt for his next trip. I want to emphasize, though, that the customer service at this particular hotel is excellent. The chambermaids are unbelievably friendly and the front desk clerks are extremely nice. Personnel here is either highly vetted or constantly evaluated and scared shitless.

    I used to work at a hotel chain, so I will tell you what I liked about this hotel and what was just not up to par. First of all, in my room, the couch, settee and shower curtain were either sun-faded or had large bleach stains. This was NOT the chambermaid's fault, they clean VERY well, but the furniture was just so dilapidated. The pull out mattress had not only seen better days and had threads pulling out of it, I have not seen anything that shabby outside of a college apartment. I mean, how hard is it to order furniture from the franchise catalog? This was my husband's "upgrade" from a smaller room and the state of this room is one of the reasons he will be staying at a Hyatt next month.

    The pool and jacuzzi areas were designed by a committee of lawyers and risk managers. The "pool" is all of 3.5 feet deep and constructed solely to garner an additional star for the European market. The jacuzzi is finished in a concrete that will defy any attempts to slip or sue and has all the comfort and enjoyment of sandpaper. Warning signs and limitations of liability signs are  posted every two to three feet. The jacuzzi is too hot and the pool is too cold, further limiting any return visits or piscine enthusiasm whatsoever.

    As a former paralegal in the General Counsel's office of a hotel consortium, this is a MUST-SEE and anyone with a similar legal background will be thrilled to visit the second floor pool area to discover what happens when you neglect to include someone from Quality Assurance or Hospitality on your Pool Design Committee. Seriously, with my background, I totally geek out on this pool. I can't believe the lawyers got away with all the restrictions they were able to implement.  

    Housekeeping woke me up at 2:30 a.m. one morning trying to deliver a blanket to the wrong room. This freaked me out and kept me up until 4:30 a.m. thinking he was a rapist/burglar casing the joint. Called the front desk in the a.m. and learned that the housekeeping runner had wrong room number. They should probably check their room numbers better to avoid early a.m. customer freak-outs.

    Room Service is okay, the food is too salty. Go out  instead. There is no free breakfast, but there are a number of good alternatives for lunch, dinner and breakfast close by. Chatz is a coffee/bagel place half a block away, there is a Le Creperie Food Truck one block away, there is a liquor store conveniently located across the street and a Starbucks downstairs. Down Second Street there is a good Falafal place and a good Indian Restaurant. The Ferry Building is within walking distance (you want to hit up the Farmer's Market there on Saturday mornings, it's a really cool "San Francisco" thing to do and the views in the back are great.)

    If you like museums/culture, as I do, the SF MOMA, Children's Creativity Museum, Cartoon Art Museum, Contemporary Jewish Museum, California Historical Society, Museum of the African Diaspora, Moscone Center, Yerba Buena Gardens (Nice Park with food court), Yerba Buena Center for the Arts and the Metreon (food court/ AMC movie theater/ Target) are all a quick walk away.

    Good Aspects of this Hotel:
    The bed was crazy comfortable and felt like I was being cradled in the hands of God. My room also had a microwave and refrigerator. Awesome!  Very nice staff and diligent chambermaids/housekeepers. Lovely decor in the common areas and attractive hotel bar and lobby. Extremely good location and not terribly expensive. FREE WiFi. Very clean pool and exercise areas. Washer and Dryer ($2.00 in Quarters) on the 15th and 17th floors made clean clothes effortless. Taxi stand in front of building, transpo is also just a walk away to bus stops and Market Street (F line, BART, various bus lines.) Central location. Great views, extremely safe.

    Poor Aspects of this Hotel:
    No room safe to store valuables, passports, money, etc. Terrible restaurant food. Faded furniture and raggedy mattress on pull-out couch.

    I would give this hotel three stars but am adding a star for their excellent employees and customer service.

    03/04/13 | Link | Rating: 4.0
    111. Shawn J.
    Not a bad place to stay. I usually reserve a King Suite, plenty of space to spread out and work without fuss and they are on lower floors so elevator waits are short. The bed is super comfortable, service is prompt and the rooms were immaculate.

    The front desk staff is hit or miss. Sometimes they are superstars, sometimes they are rude snobs. On one occasion I was dressed very casual as I was going to be exploring and wanted to be comfortable and they looked down on me like I was a street bum...until I pulled out the room card and then the attitude changed.

    Jasmine's....ugh, they suck. Hey, the in-house Starbucks is good, one of the better ones service wise I've been in anywhere in the country. Skip the in-house bar and walk down the street and around the corner to Kate O'Briens, a really good Irish Bar that I definitely recommend. Parking here...is ridiculous. $50 to park, valet mandatory? Consider  public transportation, hail a cab, or use Bart or Uber and you can skip being fleeced.

    1 star removed for excessive parking charges, 1 star removed for giving me repeated attitude while I was causally dressed. That leaves 3 stars...atypical for a Marriott experience.

    24/03/12 | Link | Rating: 3.0
    112. Crystal H.
    Closest hotel to most of the clubbing/partying events I go to. But I finally stayed here during Halloween weekend to go partying at Terra. It was $250 for a saturday and it wasn't even a suite. Expensive for an ok room and we had 9 people in the room!

    Located in area where there isn't much restaurants or food places. There's a Quiznos but it was closed down and a Chinese dim sum place across the street.

    There's a liquor store across the street which is convenient for late night ok food and alcohol.

    A bar/restaurant in the hotel. There's breakfast buffet for $17?

    Valet is like $50? You can pay $10 to park across the street if you don't mind lugging your bags.

    We had two queen beds, but some of us had to sleep on floor. Room and bathroom was clean. Normal hotel experience. Maybe i'll have a better time next time if it was less people.

    31/10/11 | Link | Rating: 3.0
    113. Ann S.
    The rooms are pretty good. Clean and comfortable. The location is great, very close to shopping and the AT&T ballpark.

    I've never had any problems with the service. Very polite and friendly.

    I love that there's a Starbucks located right in the lobby. It makes things really convenient. However, keep in mind that their marketplace snacks and chips are a little more expensive than what you would normally pay. Boo on that... but it's expected.

    Room service was really good and as you know, room service can always get very pricey. You're better off getting take-out from the vast amount of restaurants nearby. Although, I will have to say that the bar at the downstairs lobby is lively and quite fun.

    The indoor pool is fairly small. Definitely not meant for diving unless you want a serious head injury. The pool goes down to only 5ft. No worries, I did not have to find out the hard way.

    The gym is adequate with plenty of clean, white towels available.

    Overall, I enjoyed my stay here.

    30/10/11 | Link | Rating: 4.0
    114. Melissa M.
    Very clean, nice, and family-friendly. Price was fair, and it was in a good location. Check-in time is usually 3 p.m., but they had our room ready by noon. Annoyed by the two bottles of water for sale in the room.

    07/08/14 | Link | Rating: 4.0
    115. Shelley C.
    I just wanted to thank Susan and the wonderful front desk team for being so kind and helpful! They greeted me with a smile, worked fast and went above and beyond my expectations.

    This is a very nice hotel and it's located in a nice neighborhood. It's close to everything --the ball park, Moscone, Union Square, ferry Building. It's well-maintained and again, most importantly--great staff!

    Thanks everyone!

    20/04/13 | Link | Rating: 5.0
    116. Fraulein C.
    For starters, I'm not going to complain. I had a lot of fun with my friends on NYE! We booked our hotel room here for a party of 6 people. Two queen size beds and a pull out bed from our lovely couch. For our last minute reservations, we got pretty lucky! Originally, we had our pick at Hotel Pickwick. I saw the reviews for the place, I'm glad we canceled and used my friend's AAA discount along with his extra perks to book a room here instead.

    This location was the easiest route to our NYE event we planned on attending. The hotel was closest to the venue along with other extra amenities! Within walking distance, we found a few good restaurants, bars, a convenience store, and tons of easy parking! When we had arrived upon check-in time, we thought we would lose our room, but we didn't! Woohoo! We left a little later than our expected time to get to SF, find parking and check into our room.

    Upon finding our hotel, we easily found street parking nearby. There's a lot of street parking if you come at an early time. We lucked out when we found a spot less than a block away. However, if you can't find street parking, there's a parking lot or garage too. Otherwise, you'll end up paying the $45 fee to park your car at the hotel. Another option, you can ask front desk to call you a taxi cab but a lot of the time, there's always a cab waiting outside! Oh yes! I can't forget to add, if you're willing to walk at least a block or two, you can use BART. By far, you'll easily get to SFO, Mission District, Union Square, etc.

    As for food options, there's a few good eats around. You can walk to the following locations: Osha Thai, Mehfil Indian Cuisine, Lulu's, Salt House, 21st Amendment, etc. Or you can easily pick up a sandwich at the convenience store located across the street or eat at the restaurants located downstairs or grab coffee at Starbucks inside the hotel.

    If you're visiting from out of town, there's a lot of things to do in SF. Trust me, it's not hard to go weaving through the streets of SF if you know where you are. This hotel isn't too far from anything. Nearby Embarcadero, AT&T Park, Moscone Convention Center, Yerba Buena Performing Arts Center, etc.

    FYI...if you feel like you're coming down with the flu, there's a Walgreens not too far away! Luckily, we didn't need to grab any Tylenol the day after partying!

    Lastly, the staff are absolutely amazing! They're extremely helpful with you. Their lobby area isn't quite comparative to the Fairmont, but it's exceedingly nice and spacious. A lot of the people staying at the hotel were about our age range and Asians since the event my friends and I were attending was nearby. Of course, we had assumed they were going to the same place as us but they were just staying here because it was downright inexpensive but a better choice as opposed to Hotel Pickwick. If you plan to arrive early before check in, you can either wait until your room is available or leave your luggage with the front desk but you can also leave it with them after you have checked out of the hotel and come back to pick it up! How cool is that?!

    We asked for extra towels, shampoo, soap and conditioner. They dropped off more than 8 towels with no questions asked! They offer free Wi-Fi in their hotel lobby or you can use the personal computer provided. Too bad they don't offer free Wi-Fi in the rooms and there's no refrigerator since we wanted to chill our liquor, but we were smart enough to grab a bucket of ice to keep our drinks chilled! We never got complaints when we kept partying until the wee hours of 4am with the music going on full blast!! None of the neighboring rooms were giving us any complaints since they must've been drunk, having a "good time" or they didn't hear any of the trouble we were causing! I should say, I felt bad after we saw the ruckus and trashed room when we had checked out of the hotel. We partied our butts off!

    Large rooms, plush and comfy beds, clean and tidy bathroom, inexpensive price for accommodations and lots of good amenities to come along with it! Will I want to stay here again? Sure why not!

    11/01/12 | Link | Rating: 4.0
    117. Cesar R.
    I still can't believe I came to San Francisco and failed to put any balls or weiners in my mouth...yknow, like takoyaki or hot dogs of course.....shame on me.

    ANYWHO...I had 48 hours to stuff myself silly and in the process keep the wife and kids semi entertained.  

    Checked in...not so bright but pretty damn early around 1:45am on Sunday morning...valet was $43 which was well worth it for the peace of mind and convenience.  Besides, we got a sweet deal on a room for the 4 of us on labor day weekend for only about $100 per night!? nice.

    2 clean, comfortable queen size beds, a crib for my son, flat screen tv, clean bathrooms, free internet, liquor store across the street, a warm place and comfy chair to drink my cold beer after a long day of eating... yelp.com/biz_photos/DiGF… ...what more do you need?

    A special thanks to Ciara G for the Marriott tip!

    Now, the ever important question.... where can a dude get some bacon in this town?!?

    13/09/10 | Link | Rating: 5.0
    118. Stephanie H.
    Lovely hotel! Clean, great service, wonderful location! Cleaning service always makes the room spotless and restocks. Definatley recommend staying here if you come to San Francisco.

    24/02/14 | Link | Rating: 5.0
    119. Colleen L.
    I stayed here for 3 nights and was pretty happy. The bartender at the hotel bar was extremely friendly. He gave us great suggestions of other bars and restaurants to try out.

    The hotel gym is pretty small - only a few cardio machines and free weights (don't go up very heavy).

    There are a lot of surrounding restaurants.

    The hotel room was clean.

    01/09/13 | Link | Rating: 3.0
    120. Team G.
    This hotel is awful. At $300 a night, it's a complete scam.

    The Starbucks downstairs was NOT open when we woke up Sunday morning at 6:30 AM. Yet we saw many people leaving the hotel at this time. And there's only one person on valet duty in the morning as well. Fail. No complimentary breakfast either.

    The beds are SO uncomfortable that you feel like you're sleeping on a damn trampoline. Linens are thin and cheap. Rooms are very narrow and it's easy to smack yourself against a nightstand or dresser walking around.

    Front desk people are useless. The girl working this morning 4/7 was not accommodating and couldn't get ahold of valet when we called to have the car pulled up.

    There are so many better options to stay in the area, I would avoid this hotel and seek elsewhere.  This is possibly the worst Marriott I have even been to and will never return.

    07/04/13 | Link | Rating: 1.0
    121. Danyell S.
    A few friends and I chose this place for our stay during the Outside land music festival.

    Lets start with the staff...  Very friendly. Everyone from the valet guys to the concierge and house keepers have extremely friendly dispositions. We were also those annoying customers that forgot everything or needed this or that and through it all they were extremely helpful and friendly.

    The location... Good location that can be found in the middle of the financial district. Easy to find even with other Marriots close by. The lobby and common areas are very well kept and tidy. I love that they have computer stations with printing available without an extra charge and a whole computer dedicated to airline travels (check in, print your boarding pass etc.)

    The room. Nice and spacious. I was extremely impressed with the size of the room we stayed in. It was large enough for two queens sizes beds, ottoman, desk with chair and an entertainment center and tons of extra space for activities. The view wasn't horrible I'm sure better that majority of the other rooms. The bathroom was a decent size and the closets were relatively small but perfect for a weekend stay. The only thing that could have helped was a robe.

    Pricing... Reasonable. Granted we were in town for an event so obviously the rates were going to be a little higher than usual but even with it being an event weekend the prices were not outrageous like other places we looked into.

    All in all we had a great stay and I would defiantly come back.

    19/08/13 | Link | Rating: 4.0
    122. Wayne S.
    Free WiFi
    Nice Pool

    Rooms had old beds and unforgiving  

    Bar and Grill food was too expensive.......  3 potato skins for $9   and then 3 chicken tenders for $8  (way too much)

    I'll find a cheaper place with better beds and food
    $45 for daily parking

    16/12/12 | Link | Rating: 2.0
    123. Heather C.
    What a wonderful experience. The staff was friendly, helpful, and efficient. We arrived at 10 am hoping that we could just pay the $54 and park our car so we could walk to AT&T park. It was clearly time for everyone who had stayed the previous night to check out... everyone. Instead of being overwhelmed and telling us to wait we were upgraded and checked in 5 hours early! On a holiday weekend! This gave us time to bring up our luggage and relax a bit before watching the Giant destroy the Brewers. The room was clean and comfortable. Nothing extravagant but everything we needed, plus a couch, a mini fridge and an amazeballs view if the financial district. Also it is worth noting that this is the most comfortable bed I have ever been in. I am writing this from the bed because I don't want to sleep yet, I just want to enjoy the soothing joy of this bed. Like a million hugs from your mother kind of comfort. Best. Hotel. Bed. Ever.

    31/08/14 | Link | Rating: 5.0
    124. Michael C.
    If you are here on business this place works.

    1. Free WiFi that works well
    2. Tons of Taxis out front at all times
    3. Gym is small but functional and is open 24/7
    4. Nice area in the lobby to hold meetings
    5. Wide selection of places to eat close to the hotel
    6. Rooms are spacious, clean with a very well designed work area.
    7. Staff are well trained and polite.

    Areas for improvement:

    1. The bar is small with your typical bar food. It could use a bit of a food upgrade.
    2. Breakfast is a buffet. There is no option to order off a menu.

    If you are doing business in the city this is a great option.

    08/09/12 | Link | Rating: 4.0
    125. Denise S.
    I can't even muster words, this place is so highly average.  The front desk people were friendly except for one lady... she was not a happy front desk camper.   The location is prime, in walking distance from the BART and downtown shopping.  

    The Starbucks in the Hotel closes at 4?  Yo no comprendo?

    Room is clean, best I can say about the bed is that it had sheets.  I just hate paying $300 a night and still having to dry myself with a towel made of sandpaper.


    14/01/13 | Link | Rating: 3.0
    126. Christine T.
    Our visit this weekend centered around events we attended in the neighborhood- we scored the free parking offer on hotels dot com- the free wifi is a nice surprise but it's always about parking.

    The pool was warm but small-  chlorinated and quiet was my thought. Staff attentive and rooms clean and comfy.

    17/11/13 | Link | Rating: 4.0
    127. Lin F.
    Rooms are smaller than expected but it is SanFran & walking distance to many things. Excellent thai restaurant 2 blocks away, liquor store across the street, 6 blocks away an Irish pub & a hop skip over a 3 floors of nightlife disguised as a hot mess of a dance club.

    Lobby with sitting area & computers available. Hotel bar & grill with meh food but great service. Friendly valet -- car can go in & out for the daily fee of 45$. Room was adequate for price, again, it is San Fran & I wanted to stay below 250$ a night. Would Definately come back if visiting & needed a place to rest my head.

    21/08/12 | Link | Rating: 4.0
    128. Natacho K.
    stayed here during a conference at the convention center. the hotel is a convenient 7-10 minute walk from the convention center and was one of the best priced options for the week i was visiting. the original room i check into had a pancake like bed and when i went down to the reception to let them know they kindly moved me to a new room with a bed that was comfy and firm. only downside to the room was the location of the tv. otherwise the room was clean and served it purpose. the staff was also helpful and courteous. i'd recommend it for business trip or a short stay in SF. the lobby area is also very nice w/ an in-house bar and starbucks.

    03/11/14 | Link | Rating: 3.0
    129. Trisha W.
    I prefer this Courtyard Marriot to the Marriot Marquis on 4th Street. It's a bit quieter and calmer here. The other location is really big and in my opinion always has a lot of people traffic which means longer lines, constant noise and groups, it feels hectic. I was a bit doubtful if I was going to like the Courtyard Marriot because it was a little more secluded, but it's really worth it. It's just a few blocks difference than the Marquis. Same great service as any Marriot, the parking is actually cheaper and the surroundings feels safer.

    Not to mention the prices of the actual hotel room may actually be more affordable. The rooms are big and nice, they carry good products. The main difference is the location. I just feel like that the Marriot Marquis you walk out of the hotel and everyone is hanging out side... and I mean everyone, bums, crooks, it just feels shady... but here at the Courtyard Marriot it's rare to see people loitering outside the hotel other than the valet guys. My room had a gorgeous city view. Staying here feels more local than touristy. The Marriot Marquis feels like times square in the tourist way.

    21/02/13 | Link | Rating: 5.0
    130. Sue F.
    Things that bummed me out about this place.

    For $300 a night, room service shouldn't be over at 10 pm.

    It's $45 to park your car overnight, plus a tip for the valet-- $50.

    The two younger guys  (one concierge and one lobby guy) on night staff blatantly check girls out, including me.... holding a baby. Then when you sit down and turn around, you can actually see them looking at other girls and actually make like baseball style hand signals and gestures to each other about the women. Grow up, you're at work shitheads!

    Things that I did like about this place.

    The bed was really comfortable.

    Nice sized bathtub. Paul Mitchell products.

    They have a bellman ready to get your luggage immediately when you get out of your car.

    The cafe/store is open 24/7 and they have chocolate dipped Madeleine cookies. =)

    02/10/12 | Link | Rating: 3.0
    131. James R.
    When I'm in SF for business, this is the Corporate Preferred Property...which means I have to sacrifice HHonors points AND attend grown up meetings.  So maybe my star rating might be a bit tainted?

    This place is exactly what 3 stars means: A-OK.  Not spectacular, not a dump.  Somewhere in between.  The front desk staff is somewhat stuffy but helpful for the most part, although some are a bit more open and friendly than others.  The bartenders are great for hotel bar staff.  The food options are adequate.

    Location is good and there is always a taxi waiting when I go outside and need to make a quick getaway.

    There is a Starbucks attached to the hotel, so that is a huge plus in the mornings.

    It is probably fair to say that if this was a Hilton property (Doubletree maybe?), that would be an immediate one bump up in the star rating.

    28/03/13 | Link | Rating: 3.0
    132. Catheria S.
    I loved the view from my room! The city lights were gorgeous at night. There's an outdoor fire pit that seats multiple groups so there's no battle over who gets to stay warm.

    28/05/14 | Link | Rating: 5.0
    133. Mama M.
    Very clean hotel and very nice staff. The only downside is parking it was $54 to Valet park and there was no other place to park unless you park on the street. We had a city view room on the 16th floor which was very nice to look at!
    There Continental Breakfast buffet was $20 per person where at other marriot's we've stayed it free.. But go figure we were in SF.

    I would stay here again!

    07/04/14 | Link | Rating: 4.0
    134. Lance W.
    I've stayed at 6+ Marriott properties in San Francisco over the past few years and I believe this Court Yard property offers a great deal of value at a great location.

    The property is very convenient for Giant's games and is also very close to Market street and a BART station.  The location is great for tourists who want to walk from the hotel to the many tourist attractions in the city.  China Town, the Ferry Building and Jackson Square are all 10-15 minute walks from the hotel.

    This hotel offers an indoor pool, a fitness facility, a lobby Starbucks and several dining options.  Although, it would be a shame to eat a meal in the hotel when so many great restaurants are just minutes from the hotel.

    The rooms are fairly large for San Francisco.  There is plenty of room for a roll away bed and some of the rooms offer a sofa bed.

    My favorites Marriott properties in SF are the JW Marriott and Marriott Marquis but the price can be outrageous at these properties.

    This Courtyard is much better than the 2 Fisherman's Wharf properties.  I particularly despise the Fisherman's Wharf Marriott hotel.

    I like the Stanford Court Renaissance and have stayed there many times but this CY typically offers a much lower rate.  This neighborhood isn't as posh as Nob Hill but if you are only using the hotel as a place to sleep while exploring the city you aren't giving up that much.

    All in all, I like this property a great deal and will consider staying here again on my next trip.

    23/12/12 | Link | Rating: 4.0
    135. Yvonne T.
    Love the hotel and location! This is one of the only hotels you can complimentary internet. The price of a room is economical and reasonable with the value a full service hotel offers! P.S: it's close to the AT&T Park  and walking distance to everything!

    19/03/14 | Link | Rating: 5.0
    136. Natalie M.
    Nice place, I would stay again but I would probably find an alternative parking. $54 is a bit steep if you ask me. I think the garage down the block is $25-$30 for 24 hours. Other than that the room was clean, we had a nice view of the buildings from our window & the hot tub in our room was great!

    15/04/14 | Link | Rating: 4.0
    137. Long Beach Lady C.
    Had a fantastic experience staying here when I attended the Designers of Things convention.  Staff was approachable and helpful, my room was clean and pleasant, and they gave some excellent recommendations for local spots.  For good restaurants, they gave me several choices including Italian restaurant Pazzia, several blocks away, that quickly became my new favorite (reasonably-priced neighborhood) place.  When I needed batteries for my recorder and found none in the hotel store--the desk clerk on duty actually went into the storeroom and found the last package, which I purchased on the spot.  (In this day of store employees giving the standard response of, "If it's not out there we must be out of it," that's refreshing and commendable customer service.)

    The only reason this isn't a five-star review, is due to circumstances beyond the hotel's control.  They're located in what used to be a very dicey area of San Francisco, and I did get "panhandled" on the way to the restaurant.  There was also a homeless man, lying on a pallet outside one of the restaurants on Second, with people in their nice business clothes just walking past him.  Sad.  You will want to keep your eyes open and be careful--the staff said that the area is OK but not to walk beyond Harrison Street, as someone who didn't know the area well.  (Again, very helpful!)

    And the free wi-fi was great; exactly what I needed for my posts and blogging about the convention itself.  The outdoor courtyard is beautiful, with its open fire, and the room was reasonably priced, for San Francisco.  See you again soon!

    28/09/14 | Link | Rating: 4.0
    138. Lisa P.
    This hotel has a nice decor.  The rooms are clean and it is close to AT&T Park.  Front staff are curtious and accommodating.  Nice fire pit in the courtyard.  Now for the not so great stuff; the jacuzzi is tiny.  Only four adults could sit in it and it would feel cramped.  They kick you out of the pool area at 11:00 p.m. which means if you go to a night game you won't have much time to relax in the tiny jacuzzi (with other people waiting to use it also, you may not get in at all due to its small size). If I'm paying $200+ dollars a night I hope I can use the jacuzzi when I want to.  There are no "perks" for staying at this hotel.  No free coffee, newspaper, or breakfast.  There is Starbucks in the lobby where you can buy coffee.  There is also a restaraunt where you can pay $17 dollars a person for a continental breakfast (!#$%&!$!????) and $22 for a "real" breakfast.   While the location is good for AT&T Park there really doesn't seem much around in terms if places to eat, etc. unless you walk several blocks or take a cab so if you want a more reasonable sit down breakfast you will have to make more of an effort.  If I was only going to AT&T Park I would stay again just for convenience but with the expectation I wouldn't get much more for my $200+ per night.  If I was coming to the city for other reasons I'd look around.

    04/04/15 | Link | Rating: 3.0
    139. David C.
    Very good stay. Nice fire pit in the outdoor lounge area. Room was fine. Noise levels were not bad. Our 6YO enjoyed the pool. Only criticism is the parking is $50/night. I parked nearby for about $25 a night.

    03/09/14 | Link | Rating: 4.0
    140. John T.
    I'm starting to love and love the courtyards more and more. What everyone i talk to thinks of the courtyard thinks it's a sub par hotel. let me tell you this, it's far from the truth. modern feel, clean rooms, and friendly service what is there more to ask for? i

    definitely a good place to stay in downtown area and i look to stay here more often when I'm in town.

    03/11/13 | Link | Rating: 5.0
    141. Tamara D.
    My son and I had a great stay here while I was in San Fransisco for a work conference.  The room was nice, the bed was comfortable and the bath products smelled great.  I chose this hotel for the pool and hot tub and they were perfect.  I didn't eat at the restaurant or go to the bar, but the outdoor garden with the fire pit looked lovely.  You can buy amenities and snacks in the lobby.  There is a Starbucks attached to the lobby with an outdoor seating area.  There is a great deli across the street.  We never had a problem getting a taxi out front.

    I made a slight error when booking and Shaun helped fix everything.  Thanks so much, Shaun!  You saved me from a lot of stress!  

    I would definitely recommend this hotel!

    21/09/14 | Link | Rating: 5.0
    142. Tami T.
    The hubby and I love this place. We have stayed there two times so far. The first time was back in April for a Giants game. Giants fans everywhere! Really cool if you want to be close to the ballpark and hang with fans. They had our room ready for us when we got there, which was at 11:00 am, well before the 3:00 pm check in time. Parking is expensive, but that's the norm for all the hotels in SF. Rooms were clean and cozy, and not outdated. Stayed again Memorial weekend. We got there early again and front desk said our rooms weren't ready that we would have to wait. No biggie! However a few minutes later they said for us to wait 5 minutes and they would get us in. Great customer service! We also seen Will Clark there that night in the bar. We will definitely stay again and again and again.

    03/07/14 | Link | Rating: 4.0
    143. Cyn L.
    So I travel a lot with my husband I'm always a tag along and now we've got my daughter who is a year old tagging along with us. So I'm used to hotels. This hotel is nice and clean and has several elevators to get to rooms.

    We checked in early and that might've been a mistake. Husband is in town for a VMware conference and we somehow got the smallest room in the entire hotel it's a corner room... and with a baby in the room it's a nightmare. We didn't ask for an upgrade but doubt they'd give us one anyways since the hotel is completely booked.

    I would think that the staff knowing we have a child in the room we'd get a bigger room.its just our luck. . A good thing is a fridge and microwave are free so all you have to do is ask to get it. There is no free breakfast which sucks for me but the fridge is coming in handy. There is a Starbucks connected which is nice but is open odd hours.

    We used the laundry facility and they provide detergent but at $2.00 a load you end up paying for it.. On a good note it takes only 30 min a load.

    Also parking is $47 a night! Whoa.. Ya it's crazy expensive and not worth it! Use public transportation if you can!

    Hotel is in walking distance to food which is nice especially since the restaurants in the hotel are pretty expensive.. Front desk staff is okay not too friendly at all and aren't always available or around.  But housekeeping and other staff are very friendly.

    25/08/13 | Link | Rating: 3.0
    144. Sarena H.
    My husband and I stayed here for the first time yesterday night 4/12/14. We were happy with our room. My husband enjoyed the hot tub as I watched, relaxing in a comfy pool chair.. The only thing bad about an indoor swim area is it's hot and stuff! We were greeted and helped by the man at the front desk "Robert" when we checked in, he was very informative and helpful! We took Bart in from Fremont to Embarcadero and walked from there to the hotel which didn't take long at all! We took Bart here to save on the 60.00 something fee at the hotel and saved on parking around town... So overall it was an awesome stay and I would be pleased to stay here again! But Free WIFI was also great! The staff was awesome and so helpful and happy!!

    13/04/14 | Link | Rating: 5.0
    145. Daniele D.
    Stayed here one night w/friends in early December. Hotel lobby & ambiance are incredible. Good location - close to San Francisco & all the Japanese restaurants. Parking garage was decent, felt safe leaving my car there. Room was average (clean but a little worn out) & a little on the small side (booked the regular room with two beds, stayed there w/6 ppl). Beds were okay & clean. Bathroom was clean. Did not try the restaurants on site, but their menu items looked really good. Visited the garden - it was okay. Just wish the parking was free. All in all an average stay.

    21/08/14 | Link | Rating: 4.0
    146. Jenny D.
    I would have given this place 5 stars, if I didn't have to keep going back and forth with the front desk. My friend had a room block at this hotel for her vow renewal, and I quickly took advantage. Originally, I was going to stay for 2 nights, but I cancelled one night. I called to ask if I can check in earlier than the designated 3pm check in time because I was going to be in the church for my friend's vow renewal. I spoke with three different people and finally, I think his name was JC (or something like that), said that all I had to do was call in the morning and the staff would check, and if there was a room available he would hold it for me. THANK YOU!

    My room was located on the 6th floor, facing 2nd street, and it had a very nice view. Valet service is $54 a day, and they have a breakfast buffet located on the main floor in one of the restaurants. When I came back from my event, I was fortunate enough to be just in time for room service, which closes at 10pm, and ordered myself a Turkey BLT and a Pepsi, which was definitely needed. I would go back, if I need to stay another night in the city.

    09/06/14 | Link | Rating: 3.0
    147. Toni G.
    This was a pleasant surprise. Great rate, super clean and great helpful staff. Parking high but look on the side street on the side of the hotel. I would actually rather pay more with some of the parking included and it would make me feel better:).
    The room furniture is dated but again really clean and a good rate. I would recommend if your not looking for an upper end hotel. Starbucks and outdoor bar area and a mini market all were great. Really good value.

    04/01/15 | Link | Rating: 4.0
    148. Carrie S.
    I thought this was one of the nicer Courtyards I have ever stayed in that is in a downtown location.

    It is easy to find, park your car, and get into the hotel.

    The rooms were clean, and the staff was helpful.

    I stayed here for a convention, and the prices here were the best in the city.  It is definitely close enough to the Moscone Center to walk, and close to plenty of eating options.  You are also a nice walk (or a $5.00 cab ride) from Union Square, so great shopping is at your fingertips.

    I would totally stay here again if I had to go back for a convention.  You don't spend a lot of time in your hotel at a convention, so this did the trick for me!

    01/11/13 | Link | Rating: 4.0
    149. Jimmy M.
    Let me start by saying, I am a Marriott fan.  They are my go-to hotel company.  This particular hotel had a great location and was well priced compared to surrounding hotels, though sadly...no military discount.  BTW Marriott...you're welcome for your freedom.  Anyway, the room was clean and comfortable, we had the King w/ whirlpool.  The restaurants are a bit disappointing, one is only open for breakfast (we never went), and the other's menu is a little skimpy with less-then-friendly bartenders.  
    Also, I wouldn't feel like I was being honest if I didn't mention that for the 3 days I was there, during at least 2 of them... my whole floor(5th)  STANK of marijuana.  I complained to the front desk after overhearing the "what's that smell?" conversation between a father and young son.  They were aware of the problem, but for almost $300 a night, I shouldn't have to smell like weed from walking to the elevator.  UNACCEPTABLE.  Next time we are in town, maybe well try the Marriott down the street.

    11/06/14 | Link | Rating: 3.0
    150. Patti O.
    We were just here for the weekend and I was very pleased with my experience here.  The location is great, it's convenient to the Bart and a lot of places in downtown...if you don't mind walking there's a Target nearby, Old Navy which is one Bart station away...there is a small Ghirardelli cafe place that serves the same sundaes as the one at Ghirardelli Square, a Boudin's cafe...tons of eateries...it's just super convenient in general!  I didn't once feel like it was a shady area or unsafe at all, even when we were walking back at about midnight.  And yes, it's very close to AT&T park, about a 15-20 minute walk.  It's was very easy for us to walk to various bus stops that took us everywhere, like Fisherman's Wharf, Chinatown, Palace of Fine Arts and Golden Gate.

    The room was clean and a good size for a king room (and comes with sofabed too!), the bathroom is a decent size and was clean also and best of all the room was very quiet - no traffic noise at all.  The only thing I heard at night was water running through the pipes every now and then, but I'm a very light sleeper.  I left a note for housekeeping asking for extra towels and this was the first place where housekeeping actually wrote back telling us to have a nice weekend!!  I thought that was very sweet and even kept the note! =)  

    I would most definitely stay here again.  It was much cheaper than many other places in the same area, and if you're deciding between this Courtyard and other Marriott's like the Marriott Marquis - it's walking distance to the Marriott Marquis where they have the nice 39th floor View Lounge...which means...just stay here where it's cheap and walk to that bar for the nice view!

    31/03/14 | Link | Rating: 4.0
    151. Vanessa M.
    The room was perfect, the location was perfect, and the staff and service were all very accomodating and nice. It is much cheaper then staying at a few other locations because it is not as close to everything but we never had a problem getting around. We walked to the ferry building every day for our coffee and breakfast and used the subway/busses/taxis to get to anywhere that was too far to walk. Perfect place to stay without paying a huge hotel bill!

    15/08/14 | Link | Rating: 4.0
    152. John F.
    Comfortable, convenient and reasonably priced (for SF)

    I've stayed here multiple times and keep going back.  This is not a luxury hotel.  If that is what you want, there are plenty in SF that you will charge you twice as much.  But this hotel is very comfortable hotel with all the key amenities and is reasonably priced.  

    Rooms:  Average size but with a large desk for working and free wifi!  Room noise is minimal and heater/air conditioning can be controlled to ensure you are not awakened through out the night when the fan turns on.

    Dining:  Nice bar and attached dinning area.  Morning buffet breakfast is available.  I usually go to the Starbucks just off the lobby to get my morning caffeine jolt and a breakfast sandwich.  

    Location:  Very close to the convention center.  About 5 minute walk to Market Street and BART.  AT&T Park is at the end of 2nd street - great if you want to catch a game while in town.  

    Location part 2:  There is a very good Indian restaurant across the street, and an Irish pub, Italian, Thai and Chinese restaurants withing easy waking distance.  Also, there is a mini mart./liquor store across the street in case you want something to take back to your room.

    I've stayed here for business and just booked it again for a long weekend trip to the city.  Definitely a good value for either.

    08/12/13 | Link | Rating: 4.0
    153. Stacy M.
    Kinda dated, but overall great hotel!

    Awesome location! Great staff! Delicious food!

    27/08/14 | Link | Rating: 4.0
    154. Alex S.
    We stayed here over the Valentine's day weekend.  The room was clean and the service was very good.  It was a fair price to pay for a very nice room with a great view!

    16/02/15 | Link | Rating: 4.0
    155. Rita B.
    Always amazes me when people rate hotels in San Francisco as 4-5 stars and they aren't amazing at all.  I've stayed at Marriott in Paso Robles, Ca and the place definitely rated 4 stars, big rooms, new furnishings, adequate parking, great service, etc.  This hotel is adequate for the needs of the people staying either needing to be in the financial district or located close to the baseball stadium, which we needed.  But other than that nothing to write home about.

    The rooms are small, the tv is located on a side so only one person can watch easily.  Bed and coverings were adequate but not fabulous.  And the price at 269.00 plus tax, etc equaled 300.00 for a weekday stay.  THEN you add on parking at 70 and we were at almost 400.00 for a Thursday night stay.

    It's located within walking distance to baseball park which is the redeeming quality for this location.  

    What frost me is the Lost and Found which in addition to above is why the 2 stars.  I left a electronic tracker in the room on the tv stand so it was very visible.  I called them as soon as I realized it was missing on 9/13 which was a Saturday only got a recording asking for info, left all info as requested and recording promised a return phone call within 48 hours, it's now 4 days later and still no return call.  I called again and only got another phone message.  Not expecting to see my tracker again...so before all is said and done I will be in this room for 500.  

    I hate San Francisco........ Overrated and overpriced

    16/09/14 | Link | Rating: 2.0
    156. Tera M.
    I've had the pleasure of staying here at least 10 times this year.  The staff is always prompt and courteous, everything about this place is consistent.  The wait staff in the restaurant remember you and are helpful.

    Laundry is $2.00 a load but soap is included which is nice.  24 hour fitness right across the street, and walking distance to many companies in the financial district.  Starbucks inside - but if you go down after 6:30 you'll wait in line a bit.  Whole Foods and Target are walking distance as well.

    03/08/14 | Link | Rating: 4.0
    157. Jazzy B.
    I don't know about this place.  Was here this past weekend for a bachelorette party and the customer service isn't up to par.  

    Needed bellhop, but they "didn't know" when one would come (this happened twice).  Called valet to bring up our car, but the answering machine went on.  Said to bring ticket downstairs.

    There was also another situation that I won't get into, but we tried to handle it and they wouldn't budge.  Like kicking us out and keeping our money was our only option.  Ended up having a great time regardless, but geez!  

    Don't like it here.  Hotel is nice and small with a cute bar, but staff is not so hospitable.  Bunch of "sorry"'s but not action.  Not cool, guys.

    02/09/14 | Link | Rating: 2.0
    158. Samantha J.
    Nothing too fancy, but the hotel is clean, comfortable and in a good location. The bed & pillows were amazingly comfy. Valet & front desk staff were friendly. The cafe also has friendly staff & good happy hour beer prices. I was pleasantly surprised how quiet the rooms were & got a great nights sleep.

    30/03/15 | Link | Rating: 4.0
    159. Zeid S.
    Stayed here for 5 nights for a business meeting. The location is ok but not the greatest. Still walking distance from pretty everything. The rooms are well appointed, clean, and comfortable. Breakfast buffet is good with a pancake/waffle/omelette station. Would likely stay here again if the better location hotels are full. The staff downstairs are extremely helpful. Room service was ok.

    30/10/14 | Link | Rating: 4.0
    160. Richard B.
    Some friends and I have stayed here on multiple birthday trips to the city. It's within walking distance to nightclubs (Temple and Manor West). Parking is available on the street after 6 pm if you are staying overnight on a Saturday. The rooms were comfortable and spacious. Both times we stayed we had a decent view. There are no tall buildings immediately around the hotel so you won't have a view of a fire escape of a neighboring building. On one trip, my friends booked one of the larger suites and we had around 30 people meet there before heading out for the night and it didn't feel cramped. Check-in was smooth and there is a small bar area in the lobby. There is a Starbucks in the hotel that was open in the morning so you can get your coffee fix without going very far. Prices can fluctuate but if there are any major events or conventions going on expect to pay premium prices.

    02/11/14 | Link | Rating: 4.0
    161. Craig R.
    A very nice hotel in a great location, the only real drag is that parking is 50+ dollars a day.
    -The hotel is easy to access from the freeway and it is just as importantly easy to get back on the freeway from
    -It is in walking distance to tons of great restaurants and night life, but the immediate area isn't too crazy at night because it is close to so many office buildings
    -The hotel is extremely quiet at night so it is great if you're looking for a solid night of sleep
    -The rooms are clean and well kept
    -Free wifi throughout
    -Each room has a mini fridge in it which is a nice perk
    -The on site bar (Whispers) has a solid beer list available that rotates
    -Again, the only drag is $54 dollars a day for parking, but it is pretty normal for hotels in a downtown area...

    05/04/14 | Link | Rating: 4.0
    162. Laura F.
    We stayed at this hotel this past weekend for 2 nights. It was ok. Nothing great. The location was good- we liked that we could walk to the ballpark. The people that checked us in gave us next to no information- we had to ask where to go, where the elevator was... they gave us the key and that was pretty much all. They were all talking to each other so apparently we interrupted their convo. The room was ok. I think for the price I expected a little more. Parking was high but I think thats normal for the area. The room has trash in the trashcans when we first checked in that they must have forgotten to take out from when they cleaned the room but besides that- it was alright... It definitely needs a facelift but was- well...ok. Nothing to write home about!

    06/05/15 | Link | Rating: 3.0
    163. Michael W.
    Not a bad hotel after all. The service was nice and they even had special benefits for Marriott members.

    30/12/14 | Link | Rating: 3.0
    164. Anwaar L.
    The view of the downtown buildings took the cake. Perfect set up for my date and I. Makes me want to come back. Great service, wonderful service from the valet as well. This is a solid option.

    13/04/15 | Link | Rating: 4.0
    165. Lydia K.
    Tis true what many others say (good) about the location.  Straight walk down 2nd Street to the Ball Park!!  

    The staff is super friendly and accomodating.
    Starbucks connected to the lobby.
    $19.99 buffet breakfast/bruch on Sunday with omlet and burrito service.
    Absolutely incredibly comfy Temperpedic matress!
    They have AARP discount during low season (like anyone on Yelp is a member of AARP LOL).
    We could use AAA discount at full capacity of hotel and was $229/Sat. night.
    Yes, great freeway access.
    Yes, $50/night for parking.
    Rooms were not fancy and need updating but they were comfy.

    08/06/14 | Link | Rating: 4.0
    166. Carlos D.
    This is not one of the better Fairfield properties. I feel this place is a little below their normal standard. Room felt small and dingy, but it did have good views of downtown SF. Lobby was small and cramped and workout space was very minimal.

    26/03/15 | Link | Rating: 4.0
    167. Holden C.
    Room not ready on arrival but they were happy to take my 54 dollars for parking.  I'm in what is supposed to be a quiet high story room.  They stuck me on the 7th floor with a ton of traffic going by.  It's noisy as hell.  Marshmallow soft bed (not a good thing) with outlets a good distance from the bed.  I'm supposed to charge my phone how?  I also feel the person who greeted originally was not even friendly.  This is how you treat your preferred customers?  Im begrudgingly giving you 2 stars.  Stay clear.  I'm steering my business back to Hilton.

    Let's add in someone sitting in the hallway on her cell phone.  The folks on the desk did not react immediately to have the person removed.  The 250/night flop house by marroitt.  Leaving a day early.

    27/12/14 | Link | Rating: 2.0
    168. Tamiko B.
    I would, without a doubt, stay here again.

    It's wonderful, safe and the staff are courteous and efficient.

    I packed too quickly and totally forgot my toiletry bag (HORRORS...I went to a club with just the junk I had in my make up bag -thank god the lighting was down-low, if you get my drift). Anyway, I needed a toothbrush, toothpaste and mouthwash -hubby had the floss- and got it, no problem at the front desk.

    The concierge was wonderful. We went to a Thai place called Osha and a breakfast place called The Grove within walking distance.

    Parking's $52 if you use hotel...there's street parking and various garages around if you want to dodge the cost a bit.

    Our room was good, it wasn't worth taking pics of, but I can vouch for the fact that it was clean, the wifi was fast and basic was free and everything worked well. There's a Starbucks and a bar in the lobby too.

    Plus, The Godfather was on TV the next morning. What more can you ask for!!!

    26/01/14 | Link | Rating: 5.0
    169. Joseph A.
    A friend was visiting who stayed here, and the room was nice ,

    For San Francisco the rates are not low, but its also not insane either given the easy access to the Convention Center, and the Ball Park, plus its a not in a tourist area making it a more pleasant area of town then others.

    What works,

    Nice mix of dinning options within walking distance.
    Lots of transportation options, BART just a few blocks away, as is the MUNI rail, and Cal Train.
    Convention Center, and AT&T Ball Park, both in easy walking distance.
    MUNI Buses on the same block giving easy access to China Town and other parts of SF without having to do a transfer.

    Over all its a nice option if you are visiting and don't want to deal with the bustle of the down town.

    16/10/14 | Link | Rating: 4.0
    170. Ortiz N.
    We had a great stay :)

    Clean rooms
    Clean bathrooms
    Costumer service great
    Convenient area
    Very close to Union SQ

    I would repeat, thank you for having us !

    Parking is $54 a night ! That's outrages, self parking down the street

    02/10/14 | Link | Rating: 4.0
    171. Brian M.
    Not much to say here that hasn't already been said. This is a top-notch property, located minutes from the Montgomery Street BART/Muni station, but far away where noise isn't an issue.

    Service was very friendly, and the room was impeccable. Free wifi was excellent, but in true Courtyard style, there was a $9.95 charge for "enhanced" internet (basically, anything beyond email or light surfing).

    There is indeed a Starbucks in the libby, and there are a number of restaurants nearby within two or three blocks.

    This property is a winner.

    21/08/14 | Link | Rating: 4.0
    172. Jane A.

    Searching for a place that has TV, audio, and food to watch the WS 2014, Game 3 since everywhere was overly packed and getting a seat was not promising. We entered, bar was available with open seats with good view of TVs with audio, and we sat in the lounge right infront of the tv, nice comfy chairs, and hit the drink and food menu.

    BEER ON TAP - $5 happy hour prices

    COSMO - I really enjoyed how they made my Cosmo. Usually the liquor isn't quite mixed well and can be overpowering. Their Cosmo was on point!

    BUFFALO WINGS - typical. Very greasy chicken wings. I always ask for sauce on the side to control how soggy you want your wings drenched in sauce.

    MINI SLIDERS - tasty mini burgers! Ordered them "medium" which gives the burger patties some moisture. It comes with bacon (yummy)!! The fries were the skinny shoe string fries with the perfect crunch and seasoning.

    Will i be back? I work close by and always looking for places to grab a drink after work. I want to hang out on the outside deck with the fire display.

    26/10/14 | Link | Rating: 4.0
    173. Alyssa J P.
    A very nice hotel in the SoMa district conveniently located within walking distance of the Moscone Center. The rooms were what you would expect for a Courtyard hotel, clean and spacious, no complaints. The gym and pool areas were quite nice. Everybody working at reception was friendly and helpful.

    Attached is a Starbucks (which has very limited hours, but is still convenient), and the hotel also has a bar/grill and some sort of other eatery that I didn't bother to check out. There's also some outdoor seating next to the Starbucks which is nice for people watching while drinking your coffee.

    The courtyard is really nice and was generally not crowded (I'm assuming that's because Californians head for the hills when the temperature dips below 60, and I being a Chicagoan consider anything higher than 40 to be beach weather).

    10/12/14 | Link | Rating: 4.0
    174. A L.
    I have stayed at this hotel many times and it is very convenient for going out in the City without costing an arm and a leg. The rooms are nice, good size and I've been fortunate enough to have a nice view of the city.
    I like this place. Good value.

    09/03/15 | Link | Rating: 4.0
    175. Kevin M.
    Just a gross experience. I got in rooms hot tub, turned on the jets, and black gunk came out with clumps of hair. Then I got in the shower to clean off the nasty stuff and the shower started backing up and overflowing after 5 minutes from poor drainage. When I told a worker at the desk they didn't seem to care & said they would look into it.

    14/03/15 | Link | Rating: 1.0
    176. Rob N.
    For a property that was built within the last 15 years, it sure doesn't feel like it. The Courtyard brand has been undergoing a tech refresh and polishing over the past few years, but it doesn't look like it's made it here yet.

    On the plus side: like many Courtyard properties, they seem to have some of the best and easiest internet connectivity of the entire Marriott family. Unless you're looking to stream HD video, the standard complimentary service is sufficient for just about any purpose including audio conferences and webcasts. Why in the world other Marriott brands can't get with the times on this is beyond me. Also, the brand-wide use of Tempurpedic mattresses is appreciated - my back thanks you after spending the day in airplane seats. Desk staff are friendly and helpful, too.

    One thing they totally got right - for a downtown hotel, the outside noise is tempered by really effective soundproofing on the windows.

    The minuses: The decor and furnishings in this location are a little dated compared to the Courtyards that have recently refreshed/renovated. Modern AV hookups are lacking. Outlet placement isn't the greatest. One really annoying thing - the only room phone is on the night-table. To use it at the "work desk", you have to drag it across the room on the other end of a long cord. Trip hazard. Dumb. Lighting in the bathrooms isn't the greatest, either.

    Overall, an OK hotel, convenient to BART but away from the main tourist crowd. Rates are usually more reasonable than at properties elsewhere in the city.

    19/08/14 | Link | Rating: 3.0
    177. Courtney K.
    Bottom Line:  Slightly fancier with a few more amenities than your typical Courtyard.

    If you are considering staying at the Marriott Courtyard, here is some information I hope you will find helpful:

    - Location:  This hotel is located in the Financial District and caters to business travelers but it is still a good pick for tourists since places like Chinatown, Ferry Marketplace Building and Union Square are within walking distance (less than one mile).  It's also close to the BART, streetcars, bus lines and the Powell and Market Cable Car Turnaround.

    - Dining:  Unlike many other Courtyards, this location has a restaurant and separate bar.  Most courtyards just have a little café these days so these extra amenities are nice for the business traveler.

    - Skinny Dipping:  Unlike many hotels in SF, this hotel has a pool.  Cannonball!!!

    - Caffeine!: Starbucks junkies will appreciate that there is a Starbucks connected to the lobby.  Just be aware that because this Starbucks gets a lot of their business from the business crowd, it closes at 4pm on weekdays and noon on Saturdays.  

    - Common Space: Given this courtyard is fairly large, they also have a large comfy lobby and a cute little patio outside.  

    - Rooms:  The rooms here are your standard Courtyard room.  As someone who "lives" at a Courtyard ¼ of my time, I appreciate the consistent quality and familiarity.

    - Service:  Service here was friendly.  They had a lot of people at the front desk which was nice for check-in, getting some more toothpaste and getting a new key made.

    - Parking:  Like any other hotel in the city, parking a car here overnight will cost you big bucks.  $52/night, I think.  

    For business travelers I think this hotel is ideal.  For tourists, it is very functional although I usually stay somewhere more boutique-y for leisure trips.

    12/02/15 | Link | Rating: 4.0
    178. Kumalah J.
    Stayed here four nights for a conference. It is a short, 5 minute walk from the BART. Had an early, smooth check-in and easy check-out at the end of my stay. The WiFi was complimentary and reliable. The room was clean, and all appliances working. Nice conference rooms, and good food. I would consider this hotel for any future visits to the Bay.

    18/05/15 | Link | Rating: 5.0
    179. Brian H.
    Flew in on Sunday, Flew out on Wednesday.  Sequence of interactions/experiences while here:

    * Ricardo at the front desk was super professional explaining the process of checking in and out as well as where everything is inside the hotel and outside.
    *Forgot my brush and called the front desk.  One was slid under my door in a matter of minutes from calling.
    *Called Concierge and asked about a place for great oysters.  The recommended a place a block or two away that had the best oysters I have EVER had.
    *Fitness center was nicely maintained with free fresh apples which is a nice touch for a light breakfast.
    *They checked my luggage upon my check out because I wasn't leaving the city for another couple hours
    *Organized my transportation to the airport as well

    All in all, this location is really close to about everything and the staff has been trained with excellence in mind!  Looking forward to my next stay here!

    15/04/15 | Link | Rating: 5.0
    180. Chuck D.
    I had a very pleasant stay at Courtyard SF Downtown recently. The price I got, plus the location and proximity of the hotel to the sights & attractions in the city can not be beat. This Courtyard is located in SOMA. It's within a 15-20min walk to Union Square or the Ferry Building. Museums such as SF MOMA & the Jewish Contemporary are passed along the way to Union Square, as well... We checked-in on a Friday night around 8pm after flying into OAK and having dinner in North Beach. We were greeted nicely by everyone from the valet to the front desk people immediately and throughout our stay. I booked through the Marriott website and being a rewards member, I asked for a higher floor room. We were originally given a room on the 6th floor but when I told the front desk person Robert about my request, he was able to quickly find us a room on the 16th floor. I was very grateful for that. Robert's customer service prior to that was already excellent and him getting us in a room on a higher floor really took the cake. Kudos to him. We had a nice city view to go along with our stay.

    The hotel has, of course, the obligatory courtyard with a large fireplace for those cold city nights, plenty of sitting areas in the lobby and business center. There's also a bar in the lobby called Whispers that I believe was open until 10:30pm that weekend. There's a Starbucks in the lobby as well but it being the weekend and most of it's clientele in the surrounding buildings off from work, it was only open until noon on both Saturday & Sunday. All good... There are plenty of great coffee shop options within walking distance either way.

    The room was spacious, the bed was comfortable, the LCD TV was decent but could use some upgrading, the couch was a little outdated style-wise, the closet was kind of on the small side and the bathroom was roomy with a good sized shower. I was pretty pleased with the room as a whole. My only complaint was that the centralized AC was on the slow-end. I wish it would have kicked into gear a lot faster. I could see it being an issue in the warmer Summer months. Maybe it was just our room  (#1621).

    Valet is indeed $54 nightly but the ease & efficiency of the valet service at Courtyard SF Downtown was well worth the price. Call the extension from your room when youre about to head down and your ride will be waiting for you in the driveway... If you've ever valet'd or parked in a lot in downtown you know parking prices are always gonna be an issue and there are other hotels in the area, which shall remain nameless, that charge almost double that for their valet. So you just gotta roll with it...  Every time we'd pull back in to the hotel, they would ask us if we'd be needing the car again soon so they could keep it nearby or bring in for the night. I liked that. All the valet attendants we came across that weekend were super cool.

    We enjoyed our stay at Courtyard San Francisco Downtown for the weekend. I would stay there again for sure and would recommend to my friends and fellow Yelpers.

    21/04/15 | Link | Rating: 4.0
    181. Bill H.
    Back again - Mother's Day Giants / Brunch combo - used the mobile app to check in early - arrived at 10:30am and keys and upgraded room was ready.  The two staff at the deck were pleased about the mobile app, and as soon as I said my last name, we were presented our room key in under ten seconds - wow! Everyone should try the mobile app. Desk staff was very courteous and helpful.

    They still only have a charger for the Tesla Roadster, but the Union Square garage can help with your Leaf, or Model S charging needs.

    We were upgrade to a room on the 11th floor (at 10:30 the day of checkin), and it had a view (skinny one, but nice) of the Bay Bridge (see the photo below).

    You gotta love this place if you are a Giants fan.  Easy walking to the park, a ton of awesome restaurants and amazing camaraderie feeling walking to and from the games, in the lobby and the hallways surrounded by Orange and Black - die-hard fans.

    Wifi is lightening fast (see my Yelp photos).  Valet parking $57.
    Starbucks in the lobby (they should keep it open on chilly game nights when the fans walk back).

    The morning we checked in, we walked to Cotogna (nice 1 mi walk - no hills) for a delicious lunch.

    We had an amazing Mother's Day brunch at the Epic RoastHouse (easy walk from the Courtyard) with spectacular views of the Bay Bridge (wow).

    We will be back.

    09/05/15 | Link | Rating: 4.0
    182. Tyler T.
    We have stayed here twice now and have had excellent experiences both times. There were some unexpected and pleasant surprises this trip. Upon arrival we had Valet take our car ($50+ FYI) and once we were settled into our room we realized we had misplaced some important medicine. We thought we could have thrown it away and I rushed down to the front desk and informed them. The manager immediately called the maintenance crew and had them come up to the desk. Upon arrival the maintenance worker informed us that he had just compacted the trash that was in the receptacle. The manager personally took me and the worker down to the compacter and we looked through the most recent bags that had been compacted. Luckily, while we were doing this, another front desk clerk had notified valet and they reported to us that it appeared the meds were still in the vehicle so the manager personally took the time to walk me over to my vehicle, let me in and walked back with me. What a class act for a hotel with this price point. I was very impressed.
    The bar staff was spot on.
    The room was very clean and had a very clean smell. (We all know hotel rooms can be funky sometimes) Shower curtain was brand new.

    We will continue to stay here when we visit AT&T park! Thanks for the great stay!

    16/05/15 | Link | Rating: 5.0