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Four Seasons Hotel San Francisco in San Francisco, CA

Four Seasons Hotel San Francisco in San Francisco, CA

Specialties

In the Yerba Buena cultural district, two blocks from Union Square, the Financial District, the Moscone Convention Center and the Museum of Modern Art, Four Seasons Hotel San Francisco creates a distinctive luxury experience with heart-of-the-city access to all that San Francisco offers.

History

Established in 1961.

The story of Four Seasons Hotels and Resorts, which opened its first hotel in 1961, is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. The Canadian-based company has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel-keeping. In the process, Four Seasons has redefined luxury for the modern traveller.

 

Company Info:

Rating: 4.29

Address: 757 Market St, San Francisco, CA, 94103
  • Mon: 6:00 am - 5:30 am
  • Tue: 6:00 am - 5:30 am
  • Wed: 6:00 am - 5:30 am
  • Thu: 6:00 am - 5:30 am
  • Fri: 6:00 am - 5:30 am
  • Sat: 6:00 am - 5:30 am
  • Sun: 6:00 am - 5:30 am

Hotels in San Francisco, CA

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Comments (231):

1. Kirill M.
the bar serves fantastic cocktails, small dishes and the service is impeccable. most menu items are delicious. if you want to relax after a long day and don't mind spending a bit, come here - you won't be disappointed.

08/09/06 | Link | Rating: 5.0
2. B B.
This review is only for the bar.  I stopped in here with a few friends and had a great time.  Drinks are very well mixed and stiff.  While the cocktails are $14 the few I've tried are almost worth the price.  The wasabi peanut munchies are some of the best I've had.

09/06/06 | Link | Rating: 4.0
3. kimberly t.
Looking for some place where you can actually hear the person across the table from you?  Check out the bar area at the Four Seasons.  You can grab a table near the fire or sit at a little table closer to the bar.  Nice wine list and mixed drinks.  Martini Monday's are a bargain, otherwise it can be pricey.  Respectfull service as one would expect at a Four Season's property.  Check it out when you're looking to have a meaningful conversation without the hustle bustle of the typical bar.

08/11/05 | Link | Rating: 4.0
4. Frederic B.
Ok, so you have those who will forever point out that this was built in a crappy location for that kind of a hotel. Point well taken, but once you're inside, the space is gorgeous, the service is impeccable and the drinks are good.

15/05/05 | Link | Rating: 4.0
5. Take O.
Pretty much the best hotel in San Francisco, if you can afford it! But I love going there for drinks before dinner. $20 for a cocktail? why not, it's worth it. Service is amazing at the bar. The piano player plays some classics.

27/01/06 | Link | Rating: 5.0
6. shoba d.
Consuming a libation at the Four Seasons is always a (refined) pleasure. The bar is quiet and dark and comfortable-- one of those places you want to linger.  The service, of course, is impeccable.  And the manhattans? Consistently perfect.

14/12/05 | Link | Rating: 5.0
7. Debby C.
The brunch here is pretty creative and of really high quality. I would recommend the smoked salmon eggs benedict and the 4-part breakfast platter (great fruit parfait!). This is a wonderful place for a casual business meeting or a upscale meal with an out of state friend.

02/03/06 | Link | Rating: 4.0
8. LeAndra M.
3.5 actually....the bar is a little cold, despite trying to give off good ambiance.  But, the cocktails are very tasty (I had one with strawberry puree) and it is oh so convenient to downtown and union square.  It's a nice meeting spot after work or a good resting place after a day of shopping.

24/03/06 | Link | Rating: 3.0
9. tim y.
at the restaurant ... four seasons four all the right reasons!

27/03/08 | Link | Rating: 4.0
10. London E.
We had such a nice time at their bar last night. A good friend of ours was in town and staying there, so we went and had awesome wine (wine list was not overwhelming and all of the 5 glasses we tried were delightful). The food was good; not great, but good. The wait staff was on it; we loved our waiter. The piano player was awesome because he kept playing 80's songs that would suddenly hit all 4 of us at once causing us to shout out our tunes of teen angst. It was so funny to have the experience of  a table full of people well-rooted in our 3rd and 4th decades, suddenly look at one another and saying, 'My god; is he playing The Psych Furs?!" It was a fun night; very laid back, which surprised me. I was expecting the place to be snotty, and it was just nice.

21/06/06 | Link | Rating: 4.0
11. Roxane S.
The bar is over priced, totally shocking, but really nice and they have tasty snacks. They also serve these magical, expensive drinks. mmmmmmm, fresh muddled strawberries.

29/05/06 | Link | Rating: 4.0
12. Chrstine M.
Love this place...the service is fantastic. The rooms and food are great!

07/03/09 | Link | Rating: 4.0
13. vanessa c.
The bar is not my style, kind of stuffy, but the drinks are to die for.  Okay, I take it back, there is one drink to die for, the lychee martini.  Every time I go, I tell myself to try something else, but I can't, I'm addicted!  The drinks are $14 each, but on Monday nights, you get free tasty food with a purchase of a drink, not sure if it's the same every week, but both times I was there, it was two different types of sushi rolls.  What better way to start off the week?

07/06/06 | Link | Rating: 4.0
14. Junk C.
I'm probably more likely to sleep on the beach than on Egyptian cotton, so take this for what it's worth. But I met my parents in San Francisco one recent weekend, and because they're getting pretty accustomed to fancy things, we stayed at the Four Seasons. Man alive, this place is nice. I dropped off my junker with the valet and guys suddenly hustled out of nowhere to grab my bag and presumably take it to wherever I was going. As I was making my way to the registration desk, the gentleman there is already hollering "Welcome to the Four Seasons, Mr. C." I get to my room and my bag's already there, there's some concerto playing over the radio, a glass near the bed full of ice which hadn't yet begun to melt, and a nice view of the bay. On the bed was a bag for my shoes, which I hung on the door and had returned, individually wrapped and gleaming with my reflection, by 7 AM. There was also the card to hang on the door to specify which newspaper I would require the next morning. I picked up the phone to let my parents know that I made it to the hotel, and the operator goes "How can I help you, Mr. C?" Jesus, now that's service. Every time you so much as mentioned something, there were three people running around to make sure you got what you wanted within seconds of you talking about it. Granted, the place was full of old snobs, but the grandeur of the hotel had a way of relieving this and any other cares we had. The moral of the story: the Four Seasons is where it's at.

22/06/08 | Link | Rating: 5.0
15. julia t.
ok so its the start of our honeymoon, we walk up to the front where the woman knew both our names by heart, took our bags which we didn't see again until we got up to our room, and checked us in as we were going up the elevator to our room. they have champagne and fresh berries waiting for us which we never asked for and get this... a card signed by THE ENTIRE STAFF saying congrats on the marriage. ok... who does this!!! amazing. the whole hotel was so sweet and perfect, without being overwhelming. they had a table waiting for us for dinner and breakfast, and although we only stayed for one night as we were traveling in the morning, they made everything worth it. the minute i don't have a mortgage anymore, i'm moving into this place!!!

24/02/08 | Link | Rating: 5.0
16. Connie C.
Friendly doormen and lobby staff. The doorman spotted me and my friend from across Market and already had the door open for us 20 feet before we set foot inside. We only needed to use a nice clean restroom after hours and they treated us like royalty. I hear lots of celebs stay here and work out at Sports Club/LA. Great place to people watch.

16/12/05 | Link | Rating: 4.0
17. PauLine R.
my husband got us a room here for my birthday this past january. our friend works in the accounting division so he hooked us up with an upgrade to a suite. it was AMAZING! and of course it would be, right? i mean, it IS the four seasons!

i walked in there a little nervous because i always thought of the four seasons to be a bit pretentious. it didnt help that we rolled up in there in our galant (we decided to leave our beemer at home hahahahaha) and we looked like we belonged at a best western and were lost. i couldnt have been more wrong! EVERYONE was SOOO nice! everyone from the valet to the front desk to housekeeping.

we had dinner reservations but werent sure of how to get there so we were going to catch a cab. after 5 minutes of concierge trying to hail us a cab, he asked us why we didnt take advantage of their free pick up/drop off service. 15 minutes later, we were dropped off at our destination in the CRAZIEST bmw 740!!!!!!!

whats best is how they extended our check out: instead of telling us when, they asked us how long... how GREAT is that?

14/04/07 | Link | Rating: 5.0
18. Trisha B.
Request an even numbered room on a high floor.  I was in room 1716 - the view of SF was beautifulat day and night' I could even see the water from my room.  Dont eat/drink from the min-bar - OUTRAGEOUS prives.  the bath amenities are nice, L'Occitane products.  The front desk and maid service is top notch.  Tons of stuff close, take the F all the way to Fisherman's Wharf, but be ready to be packed in like sardines.  Everything changes at night - lots of homeless near the hotel.

31/08/09 | Link | Rating: 4.0
19. John D.
My girlfriend and I decided to get a little wild and stay at the Four Seasons even though we live on the other side of town.  Beautiful Rooms, and the Room Service was quick.  Nice Bar also.

17/07/07 | Link | Rating: 5.0
20. Michelle L.
Service-Service-Service...is all I could say for the Four Seasons!  They get an A++++  However, it did have a business-like feel to it.  If you've got mula to spend then I would suggest staying here.  It was $51 to valet your car.  $500+/night for a room.  We got upgraded to the 11th floor and we had a cool view of the city.  I took a nice warm bath in their tub and I was in Heaven!  They provide you with l'occitane products which was a plus.  They turn your bed once, lay down a towel and slippers next to your bed and provide you with water for the night.  If you turn in your shoes for a polish by 1am by hanging them outside your door handle, they have them back to  you by 7am.  Another plus was the free access to their gym-The Sports Club LA

21/02/07 | Link | Rating: 5.0
21. wendy c.
This is just about the nicest place we've ever stayed (second only to my honeymoon), much nicer and better service than other luxury hotels we've stayed.  My husband booked a nice room for our anniversary, and they upgraded us to a one bedroom suite.  The place was ginormous - and for the first 15 minutes or so, all I could do was run room to room like a little kid.  The bedroom was floor to ceiling windows, with amazing views of the city, and one of the most comfortable beds I've ever slept in.  Lovely bathroom with nice shower, separate tub, great toiletries and soft fluffy robes.  Plus, we had a separate living room, dining room, kitchen and an extra half bath.   The place was so nice that we didn't leave the room at all -- only once to go down to get a massage, which was also very good.  We got room service for dinner, snacks, and breakfast, all was delicious.  The service was amazing, and they made this the perfect stay.  I felt completely pampered and I think will make this our new go-to for a weekend away in the city.

03/08/09 | Link | Rating: 5.0
22. DM C.
It's been much better in my past visits.  What's going on? New management?

25/12/09 | Link | Rating: 2.0
23. jane t.
My fave bar if I'm relaxed enough not to fall into HiDive immediately after work. Martinis, wasabi peas, great service. And the decor seriously lowers blood pressure. Go there on a Saturday afternoon and you'll get the most diverse people watching experience in the city.

27/11/06 | Link | Rating: 4.0
24. Vanessa W.
A wonderful hotel to stay at!! I must say the hotel is hidden and it's weird how the lobby is on the second floor. But, this place definitely knows service. The staff makes you feel very comfortable and special.  The concierge is also great about making dining recommendations. The bathroom is huge and the room is fairly spacious..they give you L'Occitane toiletries. They have a complimentary shoe shining service. You leave it by your door and they have it ready for you in the morning. What I also loved is that they bring you a chilled bottle of Muscato and some chocolates right before bed time. Now, that's heavenly! The gym is also one of the best in town. They have all the top of the line machines with TVs. A dream for a TV addict like me. I would definitely recommend staying here again!

15/02/07 | Link | Rating: 5.0
25. cyndi L.
It's located on the same floor as the restaurant, so it's kind of off the beaten path. This bathroom is primo! They've even got a little basket full of "extras" in case you forgot a thing or two. No ugly metal dispenser box on the wall and no reason for you to dig around your purse for a quarter. Cause? It's free! The stalls are fairly private. The only thing that sort of weirded me out was the bathroom attendant. Maybe she wasn't the bathroom attendant but she hung around long enough to make me think she was.

17/07/06 | Link | Rating: 5.0
26. K W.
The rooms are gorgeous and huge.  Service is impeccable.  Visited out of town friends who stayed here for one week.   They brought their 1 year old baby -- room service tricked it out with a fabulous crib on casters, an assortment of baby care lotions/powders and diapers.  Damn.  They think of everything.

20/08/07 | Link | Rating: 4.0
27. LEE-JOHN S.
the lounge for cocktails is always a destination for me when I'm in Fog City.

03/05/09 | Link | Rating: 5.0
28. Brian O.
Beautiful hotel with great staff who aim to please. Lots of nice touches, great artwork, pricey bar. Not 5 stars because of a mishap with the wake-up calls that came at 415am and 430am after getting to bed at 2am and resulted in a nearly sleepless night.

31/05/10 | Link | Rating: 4.0
29. Erik S.
I, too, was a fan of the presidential sweet. The views were very nice, although there was some SOMA construction going on that spoils things a little. The amenities are everything that one would expect from this fantastic venue. I would probably never pay to stay there, but that's because I never anticipate having that much money to throw around.

20/05/07 | Link | Rating: 4.0
30. Jean W.
I was telling my best friend, "You know what I just couldn't believe? The granola at Four Seasons is superior to the Ritz's... Wow, Robin what I don't think you can say life is so hard, when you are comparing the quality of granola between the 4 and the Ritz, you know what I mean?"

04/10/06 | Link | Rating: 5.0
31. Mariangela S.
Once you get to the 5th floor lobby, you will have escaped the bustle of Market Street and entered a more serene zone. Begin relaxing in the Seasons Bar where you can lounge comfortably while enjoying a glass of wine, or one of the incredible pomegranate mojitos or other signature drinks. Or if you're still on the job, a glass of San Pellegrino. The Chocolate Sampler with Petits Fours is a sumptuous presentation of sweets that is plenty to share. The tiny oatmeal cookies are delicious as are the financiers and fleur de sel caramels.

The menus look incredible and I can't wait to come back and have lunch and/or dinner. The menus are all based on local and seasonal ingredients - and had me salivating after a quick glance.

Four Seasons service and attention to detail are unparalleled. A nice oasis in the city!

25/08/05 | Link | Rating: 5.0
32. Henry F.
review for cafe/bar

good food- duck fat burger and za.

service was lacking.... did not refill waters, left dirty plates on table, not friendly

told manager afterwards, he was thankful but that was it

07/03/10 | Link | Rating: 3.0
33. Andrew K.
I love grabbing a drink at the bar, and watching the hustle and bustle of Market Street below, whilst listening to an awesome piano player who plays jazz favorites and 80's show theme songs, like "believe it or not, I'm walking on air..." The wine list is impeccable, and I just feel rich and understated when I'm there.

14/08/05 | Link | Rating: 5.0
34. Sven S.
The presidential suite is located on the 17th floor which is the top floor of the hotel section of the building. Above it are all the residential units apparently. From the 17th floor one has a nice view of the south of the city and some building views off to the east and some to the west. The living room area is quite spacious and would be enough space to throw a small party of around 20-30 people. We had a cocktail party up there and the two gentlemen from the staff were very attentive and helpful. The kitchen in the suite has a full size refrigerator and a couple other items, but it isn't anything special. The suite has several bedrooms which are a fair distance apart from each other, and 4 bathrooms. While the price on the unit is going to be prohibitive for most, I would still recommend it to those who can manage the steep nightly price.

04/03/07 | Link | Rating: 4.0
35. Andrew Z.
This is one of the best hotels in SF, in fact, the best I've been. For various reasons, I've stayed at several of the luxury hotels in SF and this was the best room service and food. Also, the spa is very good as well. I enjoyed my stay here. The staff is very service oriented. I was there in 2009.

18/02/10 | Link | Rating: 4.0
36. Julie O.
This review is for the Four Seasons as a wedding venue. Poor customer service. Karissa never called me back to schedule a tour of the hotel. I also had to call her numerous times to get all the details for catering, etc. Customer service sucks!!!!!!!!! Would not want to have my wedding here if that is how they would handle the day of the wedding!

18/11/10 | Link | Rating: 1.0
37. B A.
Awesome "Dine about Town" experience at the Four Seasons. Everything from the welcome cocktail to the three course DAT menu including wine pairing (and we are talking sturdy pours here) was exceptional.  Awesome appetizers, main courses, and desserts as well as wine courses. Highly recommended for one of the truly undiscovered gems in SF!!!!

13/06/10 | Link | Rating: 5.0
38. Anita L.
Although not as grandiose as other Four Season Hotels around the world, this location is still extremely comfortable and follows the Four Season tradition of impeccable service. Their rooms aren't as big as other locations, but every bed has a down quilt with fluffy pillows to sink into. The mini bar has designer water and bathrooms are equipped with the proper amenities. They even complied with a British friend's request for a traditional English afternoon tea even though they do not have tea service. The scones were a bit hard and definitely not traditional, but they did go to all the trouble to conjure up sandwiches and treats for the kids.

09/06/05 | Link | Rating: 4.0
39. Zach H.
Loved it! I had a potentially disastrous incident when checking into the hotel. They were very understanding and helpful. My visit could have been ruined if it wasn't for the staff of this hotel.

13/01/11 | Link | Rating: 5.0
40. andy s.
Great hotel in the heart of SF, just off Union Square close... to everything. Great service, really nice rooms, but of course on the pricey side.

Had lunch at Seasons, the restaurant here -- I was pleasantly surprised by the food, though the service was a little slow. Very relaxing bar adjacent to the restaurant.

25/08/08 | Link | Rating: 4.0
41. Kirsten L.
If you've got a good chunk of cash to spend ($30-50 entrees) and want to impress, the Four Seasons Hotel Restaurant is as good as it gets. I'd recommend it for out of town visitors, or a crowd that doesn't need the trendy factor in order to enjoy an exquisite meal.
Eric and I indulged in their foie gras, which was sprinkled with a vanilla salt. The flakes literally pop in your mouth and brought us back to our childhood memories of 'pop rocks'. It was a fun and decadent starter served up with a few slices of strawberries and lightly toasted bread cuts. Minimalistic and fun elegance seems to best describe this dish.
I love my grilled salmon, and I was here asked to specify my cooking temperature of preference - thanks :-) All the grilled dishes come with fingerling potatoes and a side of choice that range from steamed veggies to a corn, Swiss chard, and bacon gratin. I can recommend both. From the skillet Eric enjoyed big lumps of lobster; meaty as ever; served up with artichokes and snap peas in a broth sauce.
With tickets to the Batman iMax experience, we didn't have time for dessert. Nevertheless, the check was accompanied by two hors d'oeuvres-sized dessert treats; a dark chocolate-dipped raspberry sorbet  and a white chocolate-dipped walnut.
With an eminent staff, the Four Seasons offered perfection in  my experience. I don't blame the guy at the table across from us for choosing to propose here, overlooking the heart of downtown San Francisco from the 5th floor.    
Note: the litchi martinis are worth a try!

20/07/08 | Link | Rating: 5.0
42. Katie F.
It's a Four Seasons Hotel.  How can you go wrong?  It's impossible to find a crappy Four Seasons.  Yes, it's pricey and swanky and makes you feel like a google billionaire, but there's nothing truly great about this hotel.  San Francisco has so many kick ass, one of a kind joints, with much better views.  Why not pick one of them?

09/10/07 | Link | Rating: 5.0
43. Will C.
I haven't actually stayed here even though I'd do obscene things for the chance but the staff is so freaking nice I feel like giving them 5 stars.

Case in point:  Asked the doorman if there was a menu for Seasons anywhere and he spends approximately 3 minutes looking for one before telling us we could just go upstairs.  Okay so maybe my family was pissed for looking out of place.  But they don't really care.  I love you Four Seasons.  Except for the two twin beds in your rooms business.  This is America.  You know how it goes.

ps that was not a snide fat joke i'm just remarking that a modern hotel should at least provide decent sized beds in rooms than can hold them.  srsly not a fat joke.  get off my case.

30/05/08 | Link | Rating: 5.0
44. Tyler F.
This is a Four Seasons through and through.  Staff is great the restaurant is perfect and the shopping is just around the corner or up the street for union square.  If you need to be convinced to stay at any Four Seasons...

28/03/11 | Link | Rating: 5.0
45. Kelly R.
We have stayed in many different Four Seasons - Maui, Scottsdale, New York, LA - This hotel is no where near the level of luxury of the others.  My husband and I went up to the hotel for a weekend getaway, and left to go to the Four Seasons Silicon Valley when we saw our room.  The rooms are small and feel aged.  We expected the bathroom to be immaculate and while it was not dirty, it was not as fresh as you would expect from a Four Seasons.  The positives are the grand rooms downstairs and I hear the health club.  Unfortunately, the gym was closed at 7 on Saturday.  If you are looking for a luxurious, very updated hotel in the City, I think a better bet is the St. Regis across the street.

31/05/11 | Link | Rating: 2.0
46. Elena G.
As I entered the room I had a sudden urge to sit in a chair and say "i have a chair, i have a chair...king of the castle, king of the caslte....go do this, bring me this...." I was pleased to find cute little french, boutique toiletries in our room too! Nice place what can I say.

22/10/07 | Link | Rating: 5.0
47. Tu D.
When you understand how important service is, you're willing to pay for it...and the Four Seasons knows how to deliver.

My office had a retreat here a couple of months ago so that we could experience 5-star service. (We did this at the Ritz the previous year).  WOW!  is all I could say.  They've got it down to a science...which is what we try to emmulate in our office.

The rooms are modern, spacious, clean, impeccable.  The decor is awe-inspiring.

But most importantly...the staff.  Each staff member looks you in the eye and greets you.  And if you've met them before, it's more than likely that they will remember your name and address you by it.  Their president came and spoke to us about their philosophy of care....and yes, they do have it down to a science.  Amazing.

24/06/06 | Link | Rating: 5.0
48. kelly v.
There is NO other hotel in San Francisco that can hold a candle to the Four Seasons.  Have stayed at them all and will never go anywhere else again.  The service is phenomenal and the rooms perfect.  Its small enough they always remember your name and the location is perfect if you are a shopper and like to walk everywhere.  The Seasons restaurant is also amazing.

25/06/11 | Link | Rating: 5.0
49. Tony S.
We moved here from the Orchard Garden Hotel for the last two nights of our stay in SF cause a friend got us a good deal on a weekend.  The rooms were more than 50% more expensive on one night and 75% more expensive on the other night than the orchard garden.

Basically it wasn't worth it.  Yes the hotel reeked of luxury and quality and the bed was uber comfortable but for the money whats the point you are on vacation and sightseeing, why waste all that money on a hotel when you are out all day and just using it at night.  I give the hotel 4 stars because it was a great hotel but it didn't live up to my expecations as being above and beyond anything else I have experienced.

Breakfast wasn't even included which really is pushing it when you are paying $350+ per night for a room plus tax.  I mean come on are we to be taken for a ride every time.  And forget room service, $6 for a coffee, but wait thats plus $4 deliver, Plus tax plus 18% service charge.  So $12 for a coffee, I mean jesus H christ.  Call me cheap but on our last day there I popped next door and got 2 coffees and 2 danish for $11.50.  I am quite happy to pay for a service but I will not be gouged.  

The rooms were nice and were high quality but bland.  There was nothing out of the ordinary in them and it was the Deluxe Executive.  We visited a friend at the W in SF and I have to say his room was far superior to ours in design and attractiveness.  

Of course the Four Seasons appeals to the older more loaded guest who wants consistent quality hence the four stars.  I just don't think it's worth the money personally.

The restuarant was way too noisy especially at breakfast.  They have these industrial extractor fans over the cooker ranges and boy are they noisy.  On the Saturday morning breakfast they also had music playing too loudly, probably overcompensating for the fans in the kitchen.  It's all very well having an open kitchen onto the restaurant but you do not want to be attacked on all sides by noise at 7am in the morning.  so 3/5 for the restaurant experience but 4/5 for the food.  We had dinner in the restaurant and the food was great, I also thought while expensive the service was impeccable.  The restaurant was a study in high end blandness and quality that you would expect from an ultra high end hotel.  The Four Seasons clearly knows its client base and doesn't want to frighten them by anything too outlandish design wise.  The lobbies are large, airy and give the correct impression of opulence.  Havign travelled quite a lot I didn't find it that impressive even if I can tell quality when I can see it.

So nice but I should have stayed at the Orchard Garden Hotel.

31/03/08 | Link | Rating: 4.0
50. Wakako U.
They use L'Occitane products.

The suites have a fancier product, so fancy I couldn't remember the name.

21/04/06 | Link | Rating: 5.0
51. Brit T.
The service was exactly what you would expect from a four seasons. The room was clean, comfortable, and modern luxury with nice marble bathrooms and a window seat. Also the location is extremely convenient. I was frustrated that the internet was not free, and even after paying was extremely shoddy, going in and out and practically useless. Also, the decor throughout was predictable and not the least bit over the top, feeling like more of a standard upscale business traveler spot than a vacationer's retreat.

25/07/09 | Link | Rating: 4.0
52. W Y.
This hotel is very nice.  I'd probably give it 5 stars, but they lose a star for internet.

At the price per room, they shouldn't charge $15 a day for internet access.  Really terrible internet access.  The wireless connection kept failing or working very slowly.

Visit The Coffee Bean & Tea Leaf right next door for free wi-fi.

24/06/09 | Link | Rating: 4.0
53. T V.
Gorgeous hotel! The rooms are all marble and elegance and the beds are super comfy! I attended a work Christmas party here and had such a great night sleep that I could barely leave the next day. (ok, so maybe it was the terrific hangover that nearly had me calling for a late checkout!!) The event/ conference rooms were really glam also. Great experience.

13/10/08 | Link | Rating: 5.0
54. M Z.
I heart the Four Seasons. We have stayed here twice, and I am always dreaming up excuses to come back....I love how everything is within reasonable walking distance, San Francisco Center, Starbucks, Walgreens... you get the idea..
The staff is warm and EVERYONE greets you with a smile. The ambiance is beautiful, with exquisite art and glass cases holding incredible jewelry. Check out the gift shop, it's like browsing a mini-Saks.  We arrive at our room and there's a bottle of champagne chilling (the name escapes me, bubbles will do that), an assortment of cheeses, crackers and fruit. We settle in for a nap before getting ready for dinner at Kokkari, which we arrive at via the Four Seasons' house car.
The morning after I had ordered room service, which was quite prompt. Every dish arrived perfectly made, the egg white omelettes are my personal favorite, but the pancakes blew me away. Possibly the best I had ever tasted.  The fruit plate was perfect, every single specimen of figs, pineapple, melons, berries, etc, were ripe, but not soft or discolored. It included a small bunch of champagne grapes, but the hubby didn't try them (they looked like "too much work"). I forgot to pack hair gel for my husband, and I called the service desk. They apologized for not having that in their amenities stock, but they promptly sent a bellman to purchase a bottle for us from the drugstore and bring it up to our room. We requested more bath towels and products and a huge stack arrived at our door within minutes. We watched football on the big flat screen and read the Chronicle. I didn't want to get out of bed. Oh, and speaking of...
The beds are famously plush, we loved them so much I ordered one after our first stay here. You must get the pillows too!! We have slept like babies ever since.  It's like having my piece of the Four Seasons at home, but I will always come back to this fabulous hotel. You'll be spoiled for life, and I swear no other place will be good enough.

20/10/08 | Link | Rating: 5.0
55. cecille p.
I have been here a few times but i still get lost al the time...but it sets my mood whenever i get there...it just have a great feel ...the lounge is very subdued and just like it, so calm....nice to visit after work thing and be refresh with their excellent service and ambience...great wine selection and great bartender...look for javier.

20/05/09 | Link | Rating: 5.0
56. Tamar N.
The lobby is nice.  I came here to drink and not to sleep.  Place is exactly what you expect from a four seasons.  Piano player and dim lights, comfy couches and ridiculous prices for appetizers and drinks.

The good: Laphraoig, Sushi Platter
The pretty decent: French fries
The "don't waste your money on": Pizza. eckk. it was like crackers and tomato sauce.

02/02/07 | Link | Rating: 4.0
57. andrew a.
pretty much every four season stands out for delivering a wonderful experience (losangelenos don't come after me as ours in bh does not feel very much like the rest of the chain) but the one in sf stands out as one of the best.  one of my favorite meal in the world is there.  it goes a little something like this:

starter. the crab louis salad, let them go ahead and toss it for you, i can never get the dressing as masterfully distributed as they do (whatever joke you think i have left myself open for the salad is so good it is well worth it).

the entree.  the southern fried chicken which is so delicately prepared it actually tastes healthy and the sides of wasabi mashed potatoes and corn just can't be beat.

i get the lemonade to drink and focus on it because i believe it to be representative of what is so great about every aspect of the fssf.  something as simple as lemonade they imbibe with great fresh lemon pulp, of course, and wonderfully diffused sugar that again tastes decadent and clean and health at the same time, but the piece de resistance is the ice cubes which are also made of lemonade with fresh pulp and shaped in the form of hearts. the attention to detail, pride and care that goes into everything there is such a pleasure to experience.

desert. apple pie a-la mode. sffs delivers exactly what you hope you dream about when you dream of apple pie.  if you don't dream of apple pie, you will start from time to time after you have had theirs.

have a great time and don't forget to work all them good eats off at the attached sports club la, as nice a pool and workout facility as you will find anywhere, definitely above and beyond any hotel gym you ever experienced.

The room, bedding and tub is so nice you won't want to leave the room and frankly you should not, the best of san fransisco is there.

12/08/08 | Link | Rating: 5.0
58. Connie C.
A genuine 5 star hotel. Well, it's the four seasons!! I love this hotel. I stay here for 4 nights every 3 months for business when I'm in San Fran. I've been coming to this hotel since it opened. A tip, if you want a bigger room. Ask for the handicap room. It doesn't have all the strange bars and roll in showers like other handicap rooms in other hotels. I always get the same room on the top floor. Everything from the spa, to the restaurant, and the staff is excellent. Highly recommend this hotel to any avid traveler who demands the best.

30/10/09 | Link | Rating: 5.0
59. D. R.
All the staff at this place were on top of their game, for someone arriving after a long delay; they knew of it, and had a little bubbly to soothe the insanity of trying to land in SF. Plenty of email access (yes, this was a business trip), plenty of silence (yes. this was a business trip), the city is always outside the front door (yes, you can't be all business all the time).  The location is central enough to go just about anywhere. Everything was first class, and that, is always in season.

25/06/08 | Link | Rating: 4.0
60. Julia S.
All across the board, the Four Seasons is pretty swanky. The restaurant has great food (and is lead by top chef Jeremy E., who is the nicest person ever), the gym provides for a great working out environment and the staff is always friendly. Joe at the concierge desk is particularly cool, especially since we are able to swap stories about Pauly Shore's SF visit and the hell we both went through with his ridiculous requests.

If only I could afford more luxuries from the Four Seasons...

16/02/07 | Link | Rating: 5.0
61. Kate K.
I stayed at the Four Seasons, San Francisco for 3 nights during August. I came for a "fitness retreat" and was not disappointed. From the complimentary coffee service at 5:30am to the evening turn-down service, the Hotel impeccably delivered a first-class experience. I loved pushing "4" on the elevator to be taken directly to the impressive four-level gym facility. I took 12 fitness classes ranging from Spin, Step, and Pilates to Total-Body Core workouts. All were top-notch and taught by well trained and extremely fit and friendly instructors. I also did weights and cardio before and after the classes, and found an endless supply of state-of-the-art equipment and machines. I came out of the gym each day feeling positive and productive. I loved going directly to my room from the gym via elevator. The Four Seasons could honestly not have provided a better experience. The location of the Hotel is second to none for Union Square shopping or sightseeing. The restaurant within the Hotel is amazing and has a varied and well-orchestrated menu. This was my third stay at this Four Seasons, and because of its location and proximity to a first-class gym experience, I will be returning very soon.

04/09/12 | Link | Rating: 5.0
62. Jeannie P.
My five-star review hinges entirely on the vegetarian option served at my cousin's wedding.  I hedged and ordered the salmon, which too was superb in its lobster sauce, served with roasted Brussel sprouts.  But I was astounded by the barley and chickpea dish - flavorful and clean, not the usual pasta disappointments served elsewhere.  The wedding overall was lovely, despite the pounding rain.  Inside, a superb coat check staff whisked away our bedraggled coats, umbrellas and gift bag, replacing it with a spiffy FS bag.   Champagne and tasty hors d'oeuvres revived us too.  Truly memorable.

03/11/08 | Link | Rating: 5.0
63. Nicole G.
What can I say?  It's the Four Seasons.  And smack dab in the middle of all that great shopping.  Does not get any better.

I did visit their spa for a massage...
ONLY 2 STARS!
It was like a dungeon.  Very dark and cold.  The massage was....eh.

21/01/10 | Link | Rating: 5.0
64. k. w.
A friend of mine is in town and staying at the hotel, so we met here for some drinks in the bar.  I've been here a handful of times, all for early evening drinks. I admit that I thought it was going to be stuffy the first time I went here, and it definitely looks like it can get that way, complete with some pretentious, blue blood at the table next to you.  But, there are assholes on every corner....I've certainly had my share of self-righteous ___ster encounters. And the bottom line is....I'm much more comfortable with some guy my Dad's age thinking he's something special than someone who's lived 30 - 40 less years.  Those guys usually just have a 'look' of pretension....not a need to tell me why they are so special.

Anyway, my experiences here have been really pleasant and laid back. The servers and bartender are very friendly, attentive, but not so much that it becomes uncomfortable....and well, they make a REALLY REALLY good martini (gin, of course). The best part about this place for me is that it feels like you aren't in San Francisco......without having to get on a plane or drive anywhere. You come in right off of Market, past the doorman, through the lobby, up the elevator, and enter a jazz-filled, softly buzzing bar to meet an old friend you haven't seen in a while.  It makes me feel like I'm on vacation or grabbing a couple of drinks before a friend's rehearsal dinner.

11/08/06 | Link | Rating: 4.0
65. Seema H.
I had take-out from here the other day. Ordered the Grilled Chicken Sandwich, it was possibly the worst tasting sandwich I have ever consumed and it cost me 20 freaking dollars! Booo! Big BOO.

Service was horrible. Called 45 mins in advance and once I arrived, I still had to wait around for 20 mins.

Oh yeah, they even forgot to include my Kettle Chips! :(

Maybe dining-in is a better experience.

14/11/06 | Link | Rating: 1.0
66. Connie E.
I'm not sure anyone thinks Four Seasons = kid friendly hotel, but I'm here with my 11 year old daughter and 8 year old son and they couldn't be happier.  Kid-sized robes and slippers were awaiting them upon our arrival to the room, son would be happy sleeping in the comfy tub, a perfect wall to wall window facing north, a big, comfy bed for cuddling.  We ducked into the bar for treats tonight and my son found nirvana in the hot cocoa and accompanying chocolate chips and marshmallows.  My daughter loved her Shirley Temple.  I was a happy mom, all around.  Service is impeccable:  discreet, never snooty, efficient, friendly.  Love the staff here!  We'll be back - over and over and over again.

28/12/10 | Link | Rating: 5.0
67. Strava 2.
I took my Mom here for Mother's Day and it was great. The service and food were amazing. They had everything from sushi, lobster, steak, you name it.

If you are looking to take your Mom somewhere nice for Mother's day or just want to have a nice brunch I would highly recommend the Four Seasons.

04/01/07 | Link | Rating: 5.0
68. Seung Hyun Y.
Truly, one of the most luxurious hotels I have ever walked into. The greetings at the door and the bar. lol Don't get me wrong, I was here for a conference that involved China-USA relations. I was kinda eh..when I saw that there was a bathroom attendant. Other than that, stayed overnight since my friend and I didn't want to miss an opportunity on a free sleep over. If I had a choice to stay here or at a Ritz, I'd stay here!

We went to the bar here and gosh..Seared scallops! yummy!

The room service was fantastic!

16/05/07 | Link | Rating: 5.0
69. Lisa A.
This review is for the Seasons Bar only.

Went here on a Tuesday night, my friend was staying here. Service was very good and the martinis are perfect. Prices are a bit high, but what would you expect. The room is very cozy, kind of has a library feel to it. Not sure I would go out of my way to come here, but I did enjoy myself. Crowd was mostly business type travelers.

14/09/06 | Link | Rating: 4.0
70. Doug m.
Great hotel and location walk to everything. This stay however housekeeping was horrible 2 days in a row room was not made had to call

06/07/10 | Link | Rating: 4.0
71. Ryan H.
This is a really beautiful, elegant place with an amazing gym (LA Sports Club). The service is impeccable. I only give it 4 stars because I didn't think the room was really that remarkable for the price - not too much different from any other high end hotel. I also went to a reception in one of their banquet halls - really really nice. Would definitely recommend for a wedding or other event.

09/02/10 | Link | Rating: 4.0
72. Jocelyn W.
Four Seasons, I love your style!  When we rolled up for a three day weekend in SF, you didn't sneer at our rumpled LA style clothing!  You graciously showed us to a fabulous room with great views of Market Street, and a fantastic bathtub - make sure to take a bubble bath if you stay here!

After our first night on your dreamy bed, we enjoyed working out at the Sports Club LA - all without walking outside of the hotel.  You make fitness easy, which is nice considering all the tasty treats to sample in SF.  You also make a mean latte in the dining room.  Not to mention, my one little latte was accorded the same fabulous treatment as other tables' entire breakfast orders.  

Your concierge was incredibly helpful with restaurants and suggestions!  You are a sleek, mod and hip gold star of a hotel.  I can't wait to come back!

06/07/07 | Link | Rating: 5.0
73. Lisa B.
I had a bad ending to my stay in SF. I had taken my cat with me (I stay at the Four Seasons in large part due to their liberal pet policy) and had received a late check out on my departure day. The word apparently didn't make it to the cleaning staff. They took all my belongings out of the room, left the cat scared to death under the bed, and steam cleaned the carpet and opened the windows. I got back 20 minutes before my checkout to find all of this. Called the front desk and spoke to the manager and he promised to send my belongings up immediately. 20 minutes later nothing. I checked out, told them to hold my things at the front desk, and took the cat to the car. I headed back to my seminar and came back a little after 3PM. Nothing had happened. No belongings, and no one even knew what I was talking about. 45 minutes later they found my cat carrier and I went home without the towel i had brought, or the cat's food and water supplies. After I unpacked I remembered I left my tennis shoes in the bathroom as well. Not my favorites but still. It was just a mess. Mistakes can happen but everything that went down after that was just unacceptable. I hate to rate the Four Seasons poorly - my stays in Carlsbad, Paris and Vegas were all amazing - but this was just a disaster.
UPDATE: Four Seasons called several times to discuss and resolve the problem. They really understood this experience was not typical of the brand. I stayed up in the Four Seasons last weekend and the experience was exactly as I would have hoped without a hitch. I appreciate the hotel did everything after the fact to fix the problem. Give this, I've revised my rating to a 3.

24/04/11 | Link | Rating: 3.0
74. Karen V.
THE BEST! True fine dining can be experienced at the Seasons Restaurant. Every occasion that I have come here for, many pictures are taken, lots of MMMM's, Wow's, and Oh-my that is sooooo good are stated  with pure joy.

The seared scallops and ahi tuna are great starters. Try the tasting menu...you won't be disappointed, and the desserts are heavenly! Nice ambiance, romantic, attentive waiters, and can I say the bathroom is GORGEOUS! That's something that is very important to me when throwing down a whole lotta money for a meal, so luxurious soap and quality hand towels make it an A++ experience!

03/05/07 | Link | Rating: 5.0
75. Ashley R.
My husband I stayed here during the final leg of our honeymoon in California. Once we got passed how difficult it was to find the hotel (it's impossible to drive in San Francisco with all the one-way streets and "no left turn" signs!), we couldn't find valet! It's actually around the corner and down a little alley, which we would never have found. Apparently the front desk staff was supposed to give us directions, but they didn't. Anyway, the experience started off horribly, but the overall experience was amazing. The cleaning staff was outstanding. Not only did they do the usual things like making the bed, getting us new towels and replacing the toiletries, they would organize items on the desk, bathroom sink, nightstand, etc. They even found our slippers, which were usually left wherever we threw them, and neatly placed them beside each side of the bed, complete with a small bottle of water and a glass on the nightstand. Who does that?! Maybe I just haven't been in the right hotels. It was like a surprise every day when we came "home" to a neat room. At one point, I threw away my old iPhone charger in the trash can. Well, the cleaning person must have seen it in there and thought it was an accident, so he/she took it out of the trash, neatly wrapped it up and placed it on the desk. I had to laugh before throwing it away again. Just beware of the room service. There weren't any prices on the breakfast menu, so we ordered what we'd normally eat at home and it came to $80. Oops. And I was annoyed they charged for wi-fi, but it was actually a blessing -- I stayed off the computer and spent more time outside! :)

09/06/11 | Link | Rating: 4.0
76. Peggy W.
I haven't stayed in a room, so this is just for their bar, lobby, and ambiance.  This is the kind of caliber place where I'd like to get hitched at in the (hopefully) not too distant future.  excellent customer service, from beginning to end.  lots of choices in terms of food, but it's sure expensive as hell.  this place is good enough for any girl to daydream about wedding bells while staying here.  but then again, while the bf and i were talking about my ultimate dream wedding one lazy sunday morning....

me: have you ever thought about it? your ultimate dream wedding?
bf: uh sure, it's supposed to look something along the lines of nothing-over-20-grand.
me: i'm going to ignore you, for your own good.  i thought about mine, and I want it somewhere classy, and nothing too over the top. im thinking maroon and cream for the colors, and.... Stephen!
bf: zzzz... wha-what? oh yes. dream. wedding. perfection. expensive! yes!
me: were you sleeping!!??
bf: (snort) uh, no of course not.
me: fine. whats the color scheme of my dream wedding?
bf: (really struggling to stay awake) uh.........whiiiiiiiiiite. yeeeeeeeeees. whiiiiiiiite.
me: NO it's cream and maroon!!
bf: right! cream and MARMOOOON!
me: wtf is marmoon?! that's not even a color!
bf: zzzzzzzzzz

...............so much for a dream wedding. good luck to any wedding planner finding something to match my cream and marmoon wedding.

08/03/07 | Link | Rating: 5.0
77. Paula A.
We had a wonderful experience staying here with our 10 month old baby.  From the second we pulled our call to the valet to the time we checked out, everything was top-notch.  At the valet, several people approached us and helped us dismount, take out our bags and gather our belongings.  The check-in process was smooth and professional.  Our suite was roomy, clean and beautifully decorated.  We had a great view of the city with a light and airy touch to our room because of all the natural sunlight.  The bed was extremely comfortable and the bathroom and its amenities were excellent.  Loved the Bulgari products and the strong water pressure in the shower.  The use of Sports Club/LA was a nice touch although the inside of the gym was a bit warm for my taste.  The breakfast at the hotel was delicious and the service at the restaurant was a 4 out of 5.  This hotel is great for couples, businessmen and families.  Will definitely stay here again the next time we are in SF.

28/06/11 | Link | Rating: 5.0
78. Chad K.
My own personal Heaven on Earth Getaway. Anytime i need some R&R, this is the place to stay. Luxury suites, Excellent comfort, control and the massages are great. The food menus are creatively delicious. Thanks to the chefs, the staffs are great, friendly smiles everywhere, and my favorite of all, the White Slippers! I just may buy a suite to live in! Skip the Ritz, and stay at Four Seasons when it comes to style!

18/05/10 | Link | Rating: 5.0
79. Dianna H.
Always thoughtful service and love the personal attention.  The room service chocolate chip cookies are my favorite :~)

31/10/10 | Link | Rating: 5.0
80. Hugo S.
Though the Palace is surely lovelier, the service here is perhaps the best in the City.  Stayed here before and after the SF Marathon last summer, and were pampered with lovely and attentive care throughout our stay.  The lunch we had in the main restaurant was outstanding, delicious, and though they had limited options to offer to vegans, they did the best they could to give us a full and delicious meal -- enough to refuel after the race.

Not the most charming place to stay in the City, but in terms of quality and comfort, one of the best.

12/05/08 | Link | Rating: 5.0
81. Rod P.
I have stayed at several Four Seasons around the world and loved every minute. However, I believe the economy is getting the better of this particular hotel.  I have some insider information, so here goes...

The calling card of Four Seasons is Service!  They had the best ever. The owners of the SF 4S are really pinched now.  Layoffs all over the place.  The concierge staff was recently reduced from nine to six.  The hotel was seriously understaffed for the demand of concierge services.  Can't get through on the phone, have to wait in line at the desk, sometimes only one person on duty.

Then, going deeper into the tank, last week, more layoffs.  The hotel laid off the chef concierge (22 years experience with Four Seasons) and offered layoffs to the entire staff.  The concierge desk is being closed and concierge services will be handled by the front desk.  There is no way I can see this being a good thing.

I've never minded the expense of a Four Seasons stay because the service has been impeccable...that is not the case anymore.

24/06/09 | Link | Rating: 2.0
82. Peace L.
I had a nice meal with my buddy last night. Service as usual was impeccable. (I've had lunches and dinners at this hotel's restaurant a number of times.) I was disappointed that they didn't have my favorite dish -- crab salad. It was always my favorite. My buddy and I had the crab/lobster meat soup and crab "cake" -- both excellent. It's funny, we both ordered the halibut as our main entree. It was good but a bit blend; the fish was cooked perfectly and topped with a nice white sauce, which imparted no flavor. I took my buddy there to celebrate his birthday. The waitress, a lovely, pleasant lady from Estonia, was very perceptive and brought a complementary slice of delicious chocolate cake for my buddy. We shared the cake -- it was exceptionally good.  I love the decor and it's great that you can actually hear each other talk, even when the place is packed.

08/10/09 | Link | Rating: 4.0
83. John O.
Four Seasons is pretty much my favorite hotel company and when I go to SF I tend to stay here because of the incredible location (near the Moscone Center and right next to Union Square and SF Shopping Center).  This hotel is understated and the rooms are comfortable, quiet, and the bathrooms are luxurious as you would expect.  I love the bar where they make the best damn martinis in SF and the free snacks you get with each drink are almost a meal in themselves.  My only gripe is the ridiculous parking charge which is the norm in SF.

09/08/09 | Link | Rating: 5.0
84. R G.
This place is GORGEOUS!!!  Went there for dinner with a friend and wasn't disappointed.  Even though I thought the portions were a little small, I still felt satisfied.

Yes, the staff rocks!  BUT, the waiter I had felt a little pushy when asking us when we were going to order.  Actually, he was referring to my guest  ;-)

But the first time I went there was great..  The restaurant was closed and the bar was full, but staff brought drinks to my friend and I sitting out in the lobby area.  Cool!  We asked if they would order us pizza...  They said they would if we wanted it.

I wish I can do 4.5 stars...

24/12/07 | Link | Rating: 4.0
85. Helen P.
The service was absolutely Four Seasons, however, the decor was in need of some updating.  The hotel was very kid friendly, even had robes, coloring books, and x box available for them.  My 2 year old played with my husband's wedding ring and lost it somewhere in the room.  The maid was kind enough to help us search for it.  We found it!!

24/10/10 | Link | Rating: 4.0
86. Jeff P.
The Four Seasons exemplifies a first class operation.  From the moment you arrive, you experience customer service at its best.  The staff truly knows how to make you feel welcome and they cater to your needs without being pretentious or patronizing.  

The rooms are beautiful and I think it is impossible to not get a good night's sleep in a Four Seasons bed.  Everything in the room is clean and in good repair.  The bathrooms are generally stocked with L'Occitane products and great towels.  

Albeit pricey, room service is excellent.  From food quality to service to presentation everything is great.  I have to say their burger & fries kick some serious ass.

Each & every time I have stayed here (6-7x) has been a wonderful experience.

03/11/07 | Link | Rating: 5.0
87. Chris H.
Great service. Great location. Great food.  Four Seasons does it again. This is definitely my favorite hotel flag and if there is a Four Seasons in the city I am visiting, I am there. And their property in SF does not disappoint. Located on Market Street steps from everything by Union Square, I was able to visit museums, ride the cable car, shop, see a movie and ride a carousel all without one cab. I made the mistake of venturing too far away on day one walking Lombard and then across town to the Palace. I was stressed and tired, but upon my return to the hotel all the stress melted away as I dined at the Seasons restaurant and took a break in my very nice suite - both with wonderful views of the city. And my favorite feature of this establishment is the Sports Club LA  that resides on floors 2 through 4 of the hotel. Guests have a direct separate entrance through the guest elevators which makes it a breeze and the facilitates are expansive, clean and quite nice - and the views from my treadmill were wonderful as well!

Pricey, of course, but Four Seasons always are and I have yet to find one where the price is not well justified.

Only negative is the strange 2 lobby feature. Ground floor lobby is nothing more than a street and car entrance, and then you must ride up one set of elevators to the 5th Floor Lobby for a short walk to the second set of guest elevators to get to your room.  A bit of a nit-pick, but after having to run up and down a few times in immediate succession, this got tiresome.

In conclusion, I love this hotel and it is my first choice SF destination.

12/07/10 | Link | Rating: 5.0
88. Samuel C.
Great location.  Excellent Service.  Beautiful decor.  Basically everything you would expect at 4 Seasons....Mad Classy

Be sure to check out their different packages which include dinner like the Romance Package.  Not a bad deal considering what you get in addition to the room.

02/02/10 | Link | Rating: 5.0
89. Caroline C.
A very elegant place/hotel. Lunch was good.

25/10/10 | Link | Rating: 4.0
90. Barbra C.
Came here yesterday with some colleagues for a business seminar and had a wonderful experience. Aside from learning new things about our field and listening to great speakers that day, it really made a difference having the seminar at the Four Seasons. As expected, the hotel staff was friendly, everyone was constantly greeting us from the doorman and to the rest of the staff we encountered that day--even when I just making my way to go use the restroom!

However, the best part of our day was the lunch catered by the hotel...the Mushroom Raviolo was so good!!! The Lychee Gelato (we believed it was Lychee anyway) was close to being better than sex if not better!!! Yummy!

I wouldn't mind at all having an event at the Four Seasons!

15/03/08 | Link | Rating: 5.0
91. Christopher M.
I stayed at this hotel twice. Once a one bedroom suite and once a regular room. The rooms are nice inside, but a little boring; classic contemporary. However, I like the bathrooms at lot.

I was expecting a little more from the suite--it didn't even have a flat screen (this was over a year ago) and seemed exactly like the regular room, just a little larger. If you are going to pay that much extra, it should have some extra amenities.

The employees were very helpful and polite. The location is excellent, rght off Market in the heart of the Financial District, next to the Armani store. The Bart and MUNI are very close. It's a little high in crime at night, but I wouldn't worry too much unless you're alone walking late at night.

The resturant had decent food and had a nice view of Market street. The building is modern and fairly new, which I like because of less toxins and better quality construction.

I especially like how this hotel is very pet friendly. Most other hotels charge $50 to $100 extra a night extra for a small dog, but Four Seasons charged nothing. Even better, when I arrived, they had a dog bowl with bottled water and treats set up in the room.

Another plus was free DVD rentals.

Overall I enjoyed my stay. New construction, excellent location, and good service made up for the bland room.

01/04/08 | Link | Rating: 4.0
92. helen t.
l'occitane products...nice!!  great plush towels and large bathroom!!  i loved the bed here also...very comfy!  the room comes w/ a dvd player too, so we were able to watch a movie!  

oh, if you stay here, you get free admission to sports club l.a.  i love this place.

10/06/08 | Link | Rating: 5.0
93. Shannon T.
This hotel was disappointing.  The room was fine, typically 5-star room.  There were limited amenities though and it's not as luxurious as you would expect from the Four Seasons.  It's a realy nice business hotel, but not a great place to come to celebrate your anniversary, which is what we came for.  

The location is good for shopping, but there's not much dining in the area and it gets shady after dark.  I would probably stay at the Westin St. Francis next time as long as I got into the new tower.

31/03/08 | Link | Rating: 3.0
94. L L.
I spent my birthday here, and felt like royalty. From the moment I walked in the door until my visit ended, I was truly provided five star service.

I entered the room to a birthday cupcake, sent up from the chef.  I spent the afternoon enjoying the wonderful swedish massage in their spa. Dinner and lounging at the restaurant completed the day.  

I look forward to my next trip to the Four Seasons in San Francisco

14/05/08 | Link | Rating: 5.0
95. Cass H.
I came here with my hubby for his company's holiday party,  the food was delicious, service was amazing, Lemon Drops were yummy! ;)     We had to spent a night there after multiple yummy lemon drops in our systems during the party,  the hotel room was fabulous - contemporary, clean and comfortable!  L'occitane bath products and one FREE bottle water!

19/03/11 | Link | Rating: 5.0
96. Jessica G.
Room was big and clean. We had a corner room which was nice.  Great location.  It is what you would expect from a four seasons.  I think is more of a business hotel, not a huge lobby or anything, but very nice!

21/11/10 | Link | Rating: 5.0
97. Cindy L.
I was really disappointed by Four Seasons because I just did not expect anything like this.

I recently went there for a luncheon and valeted my car. When I went to get my car, I patiently waited for 10 minutes while everyone after me already got into their cars and drove away. I approached to one of the attendants there and he said he will look into it.

It turns out they mixed up the car keys and could not find my keys. Another 10 minutes went by and they told me that they found the keys but cannot locate the car. They refunded me the money.

Then more minutes went by, they told me they finally found the car but it's blocked by another car and they are trying to move it. But they can't move it because it's a key-less Benz and the valet key was not working. And they are searching the hotel to find the owner of the Benz.

Finally after a total wait of 40 some minutes, my car emerged from the garage.

While I was waiting, no one acknowledged me until I expressed something is wrong. They offered me bottle water which everyone could freely take anyway. Overall I felt with the way they handled the situation, they did not respect my time. Because I didn't have an immediate appointment they thought offering me some soda or a free bottle of water could make up my time. The suited attendants apologized but they just looked like they didn't really care. I just don't need empty apologies.

Before I pulled off from the driveway, this manager type of person ran up and said "Next time you are here, just ask for [name], [name] or [name] and we will take care of you." What the hell? Is this the mafia? We will take care of you? Aren't you suppose to take care of me anyway? (which you DIDN'T)  Additionally, the more common sense way would be hand me a business card or something, so next time I come to the hotel you can "take care of me." I am just suppose to show up and say [name] said he would take care of me next time? Who is going to believe me?!

I really did NOT expect this from the Four Seasons. I am SO DISAPPOINTED. This experience completely contradicts any impression or experiences I've had with Four Seasons.

I also sent a feedback email to Four Seasons, will keep you posted.

-------------------------
updates (from 1 star back to 4): I got 2 emails back from them, one from corporate management and one from the local staff. Basically both letters apologized again, and they had done a role play to train their staff in case similar situations happened again. Also the local management staff offered me (unknown) discount for future stays and valet parking. Eh, can't say I will be going to stay at Four Season anytime soon so not sure how helpful that solution is good for me.

------------------------
TOTAL 5 STAR! I was speechless when I received a phone call from the general manager of the hotel. He also followed up with a complimentary dinner for 2 at the restaurant. That's pretty darn amazing.

01/06/08 | Link | Rating: 5.0
98. tara p.
Fine, but totally boring. Like a recently remodeled Marriott in Tulsa. I've enjoyed other Four Seasons properties, but there's nothing interesting about the decor here. Utterly bland, not a luxurious feel. Il has that annoying feature where you have to go up several floors to check in. There are numerous other interesting hotels to stay in in san francisco for that price.

19/04/10 | Link | Rating: 3.0
99. Cathy K.
I just attended an alumni event here with an ol' friend.  I was really impressed from head to toe by this venue ~ the staff ]friendly and attentive, the passed hors d'oeuvres wonderful, the acoustics great, the bathrooms excellent.  The carpets plush and the overall ambiance comfortably elegant.  

One more thing...the lobby was located on the 5th Floor ~ a twist to the norm, but it made you feel transported to another dimension.

06/02/08 | Link | Rating: 5.0
100. J F.
We had our wedding reception at this hotel.  We expected Four Seasons service but only got winter.

Minus one star for the catering customer service.  I highly do not recommend for you to have your wedding / event here.  There is a reason the hotel is bankrupt and they will nickel&dime you for your every move.  The lack of experience in the staff lead to confusion: bar not set up where it was supposed to be, billed for more than our guaranteed guest count, A/V not set up appropriately, guests not being allowed extra dressing on their salads.  And the list goes on.

Minus one star for them billing me for peanuts and drinks from our honeymoon suite minibar when we never touched the minibar.  Not only were they doubtful, but they were not very helpful when I asked for credit.

The hotel manager tried to help, but minus one star for him not delivering what he said he would.  I could go into details, but I have better things to do.  (DM if you really want to know)

They are left with one star for the food served (or at least what I got to taste) at our wedding.  The food was good.

17/06/10 | Link | Rating: 1.0
101. Rosalyn C.
My experience with the Four Seasons hotel chain has been very positive until my most recent visit at the San Francisco Four Seasons for my company Christmas party held in the ballroom on 12/17/09.  The service level was unacceptable as members of the staff were impolite and not helpful.  The details of the incident are as followed.

After attending the Christmas party, I had a flight to catch at San Francisco International at 8:15pm.  My original plan was to get in a cab around 6:45pm, go back to my place in Pacific Heights (about 1.5 miles) from the hotel to pick up my luggage, and get to the airport by 7:15pm.  
After waiting for a cab for 15 minutes at the hotel entrance starting at 6:45pm, the staff in charge of taxi (the "cab man") was unable to secure a taxi so I called my usual cab company on my cell phone and directed them to send a cab to the hotel; I informed the cab man that I ordered a taxi from Luxor Cab.  The cab man rudely told me that I had no business ordering a taxi to the hotel cab zone and when the cab I called with my cell phone arrives, it will be given to the next person in the taxi line (there were two people in front of me).  I returned inside the hotel and ask the doorman to call a town car in lieu of a taxi.  The doorman said that I needed to go upstairs to concierge and put down a credit card for the town car to be called and this may take a while.  At this point, I explained the urgency of the situation, my flight is within an hour, and asked for his advice on the best way to get to the airport.  The doorman recommended the taxi again and I asked him whether I can be next in line (I left the line to go inside the hotel to try to get the town car), the doorman talked to the cab man and the cab man said no and that I am now 3rd in line since I left the line to try to order the town car.  Highly frustrated at the lack of willingness to help by any member of the staff, I asked the doorman again on the best way to get to the airport.  At this point, he mentioned there is an in-house town car that can transport guests to within 1 mile radius of the hotel.  I asked to be taken home by the in-house town car (my home is within 1.5 miles of the hotel) and I will call a cab to meet me at home to take me to the airport.  The doorman asked for my room number and I responded that I just attended our company Christmas party in the ballroom and I am not actually staying at the hotel.  At this point, the doorman informed me that the in-house town car was for guests staying at the hotel only and that he cannot help.  In total, I wasted 40 minutes dealing with various unhelpful hotel staff, none of whom had any customer service skills or was able to think remotely outside the box to resolve this simple problem for me.  On top of my head, a simple solution is to charge me for the in-house town car to take me home.  

In my opinion, the lack of problem solving and customer service skills demonstrated by the staff at Four Seasons hotel in San Francisco is a complete disgrace to the Four Seasons brand.

19/12/09 | Link | Rating: 1.0
102. Anna W.
I stayed here last month when I visited San Francisco and it was one of the best hotels I've ever been in. The only thing that was weird was that the lobby was on the Fifth floor and it took me a few minutes before I realized that.... that and the entrance if you are driving is behind the hotel, not on Market Street.

Anyway, you can't beat the location! We were within walking distance from restaurants, bars, shopping, public transportation.... basically anything you could ever want. It was amazing to walk outside every morning and be greeted by all these wonderful shops and restaurants!

Our room was upgraded from a standard room to a deluxe room because there was an available one when we checked in :-) The staff there is incredibly nice -- the front desk answered all our questions, the housekeeping staff did a great job, the concierge printed out our boarding passes for us on the day we left so that we wouldn't have to pay to use the business center, etc. Everyone was amazing cordial and polite.

The room was amazing. We had a huge plasma TV and floor-to-ceiling windows for two of our four walls. Don't even get me started on the bathroom -- that was my favorite part of the room!! They had l'Occitane products, which is amazing. The water pressure on the showerhead was like a dream come true. I didn't want to get out of the shower in the mornings.

Amazing hotel! Great location! Super sweet staff! They made my stay in SF all that more enjoyable.

13/05/08 | Link | Rating: 5.0
103. linda t.
LOVE this place. Also - the bar/lounge is pretty solid. Great lunch deals - surprisingly not expensive :) AWESOME service and awesome food - all down to the rockin Iced Tea & Lemonade (both of which have Iced Tea & Lemonade ice cubes so as not to dilute the beverage!) SOLID!

05/01/11 | Link | Rating: 5.0
104. Joe T.
Amazing accommodations! Stayed here over the weekend for a wedding and enjoyed everything that the Four Seasons had to offer!

13/08/12 | Link | Rating: 5.0
105. Tracy H.
Great place to lounge and drink Scotch.  Flavor of the night:  Macallan 12-year single malt.

16/08/10 | Link | Rating: 4.0
106. Herb C.
My oldest friend says it's gauche, but I can't help it.  I like this place, I'd rather have one good drink than two so-so ones ...

The Bar: nice wing chairs + views, drinks served in squeaky clean glasses, don't have to share your complimentary wasabi peanuts with sketchy barflies, and oooh real napkins and (quite amazing) creative ingredients in the drinks.  frozen grapes as ice cubes.  i was reaally impressed (= tipsy) when the piano guy played a haunting rendition of the MASH song ("Suicide Is Painless"), been a favorite ever since.

Seasons Restaurant: I like breakfast that makes you feel like you died and went to superficial-people heaven. great dining space, had chicken apple sausage, berry cup, oh my! and the leMon riCotta pancakes, though rich, are almost as light as your wallet will be when you leave...

One star deducted: in this economy no one should never have to wait more than 10 minutes for service anywhere after being acknowledged by hostess -- but once it gets started hold on to your fine china, its goood.

06/12/08 | Link | Rating: 4.0
107. Alita M.
Bar Review: I've been here 3 times now and never dreamed that bad things can happen at the Four Seasons. But it did. What happens when you put a transgender on drugs, my CEO and 4 of my colleagues in a bar? Mayhem. While the series of events wasn't entirely the hotel bars fault, they should have stepped in and managed the situation, which got out of hand. We were a high paying table, who had someone uninvited join our table, partake of our food and talked loudly and inappropriately that disturbed the other guests near us to the point where they left.

Unfortunately, I cannot go into much detail of what happened last night here, due to it being exceptionally crude and involving a litany of hate directed at my CEO and myself that would get this Yelp review deleted. Let's just say, the term for male body parts was used frequently and when my CEO wouldn't allow her to touch his arm and I myself verbally asked her not to make commentary about my body, well....you can logically deduce that she got upset. She grabbed our ahi tartare with her bare hand, took a bite and then threw the rest of it on our table. At no point did the general manager or staff come over during the 30 minutes we politely tried to converse with her and get her to leave, in fact they simply came over and asked if she or any of us wanted more food/drinks. They claimed that they weren't aware of her forcing her presence on us, being uninvited to our table, but I think it was more than obvious that none of us were comfortable and that her commentary, being as loud as it was, was extremely inappropriate for their customers to overhear.

The three stars is for the ambiance (minus transgender), the piano player who was exceptionally good and played my request for Marc Cohn's "Walking in Memphis" and the famous "Great Balls of Fire" which he didn't know that well but executed well anyway, our very nice female waitress who gave good drink recommendations and the food itself being delightful, although exceptionally overpriced.

30/09/10 | Link | Rating: 3.0
108. Frankie F.
Seasons is a casually elegant restaurant serving breakfast, lunch and dinner. Californian cuisine served in a stylish dining room with vibrant decor, accented by dramatic dark blue granite, features an extensive collection of artwork, rich wood panelling and floor-to-ceiling windows. Expansive views of downtown San Francisco.

I enjoyed breakfast here this morning served between 6:30 am to 11:30 am. The valet parking is around the corner of New Montgomery and 3rd St. The Four Season's delivers exactly what you would expect from a five star resort  fabulous aesthetics with great service making you feel comfortable and taken care of.

I indulged on the fresh mixed fruit juice, 2 sunny side up eggs, turkey bacon, hash, wheat toast and a side of berries. All was perfect. The service impeccable. Next time I'll be staying the night.

23/08/08 | Link | Rating: 5.0
109. MeeSun B.
Lobby bar is very cozy, quiet and nice place to have cocktails and conversation.

29/11/10 | Link | Rating: 5.0
110. Lisa T.
The Four Seasons is an amazing destination, no matter where in the world you encounter one.
But I am not crazy about this one in SF -- mostly because the spa/gym facilities are sort of limited and a ripoff.

17/01/07 | Link | Rating: 4.0
111. Sheli F.
We came on 1/3/2010 for drinks and appetizers while out shopping. This has become a bit of a tradition for us and although it is pricey, it feels decadent and an oasis away from the shopping craziness.

The must gets are the Ahi Tuna Tartar and the Duck Roll Confit- Delicious! I paired it with the Roth Cabernet and it was perfect. It actually was enough food that we were not even hungry for dinner and this was at 4pm.

Although there are better places for food and to hang out and relax, as a San Franciscan, there is something to be said for the grandeur of the Four Seasons and we will continue to make it part of our holiday shopping experience.

04/01/10 | Link | Rating: 4.0
112. Roger M.
Best hotel in San Francisco! Truly love the customer service at this hotel. Either for business purposes or  a quick get a way with my wife and kids, this hotel always outshines the rest. Also great restaurant and bar for dinner and drinks...duck fat burger...mmmmmm!

04/10/11 | Link | Rating: 5.0
113. Akiko T.
After a day of Union Square shopping, the b/f and I decided to unwind at the bar here with a cocktail and snack.  I attended my friend's wedding here in the past and remembered the Hotel had a lovely lounge that overlooked Market St.  We all know that the service, food and beverage served at the Four Seasons is consistently great... I love their attention to detail and refined service.  Ordered the Blueberry Basil cocktail which was a refreshing drink made out of muddled blueberry and basil, mixed with blueberry infused vodka & club soda, garnished with a stick of fresh blueberries.  I love how the b/f likes to order chick drinks so I could sample and he ended up ordering the Lemongrass Ginger Martini.  Very tart with a nice fragrance of fresh ginger...

Every time I give a place 5 stars, it means that there was an emotional element of the experience that touched me in an unforgettable way.  So here's the experience that brought this place up to the five stars tier level in my book... we were both being lazy and wanted to take a taxi back to our Hotel, which could have been a good 20 minute walk.  But after walking all afternoon, wearing non-walking shoes as usual, then having a couple drinks... walking back carrying bags es no bueno.  When we asked the Doorman to get a cab for us...

Doorman:  Of course, where are you guys headed off to?
Me:  The Ritz on Stockton and Ca
Doorman:  I'm getting our house town car to take you guys there.  He'll be here in two seconds.
Me: No really, that's quite alright!  We just need a cab...
Doorman:  I insist!

Okay... we were literally Jane & Joe Schmos who just came from the street, grabbed a drink in the lounge and to make matters worse, actually staying at their direct competitor!  I thought that was pretty understated, yet brilliant salesmanship on his end that would really make us consider staying here the next time we're in the city.

08/09/08 | Link | Rating: 5.0
114. Leigh F.
If Yelp offered the ability to rate this hotel six stars, I would.  Great hotel. Terrific staff.

My wife and I wanted a weekend getaway around the time of my birthday.  She found a favorable rate for the Four Seasons (all in perspective) for a long weekend from Seattle.  As we were booking the reservation, she noticed some questions around accommodating for children, especially infants and toddlers. We booked for a three night stay a few weeks ago.

I ended up getting in contact with a marketing person at the FS over Twitter to ask more about their services for small children.  We discovered that the Four Seasons is one of the only hotels that will fully baby-proof your hotel room prior to arrival.  

When we arrived in our room, we were stunned at how thoroughly they had gone through the room to "baby proof" it. In fact, the room was, in many ways, safer than our own home. Plug covers were installed, a separate trash can was brought in for dirty diapers. Not a TV, phone or power cord was in sight. But the amazing part was the furniture. Around every table, night stand, desk, whatever, was a 3-inch wrapping of protective foam to prevent bumps and bruises.  

A tall, chrome crib was installed in the living room area with sheets, blanket, and a table extras: diapers that were magically his size, baby toiletries and towels.  It was amazing.  

The Four Seasons SF also offers babysitting services. Although we were skeptical about leaving our 13-month old with someone we'd never met before, we were comforted by all the care and detail that had been taken with the other aspects of our stay.  When the sitter arrived in our room on Saturday night, she quickly picked up our son and acclimated him to her and vice versa. She took our mobile numbers and asked us not to worry, but to go out and have a nice evening.

My wife and I dined at a restaurant recommended by the concierge and had a bottle of wine at a nearby wine bar.  When we returned from our evening, we opened the door to near darkness - the sitter was simply sitting on the sofa, in the dark, watching our son sleep.  

Most of these little amenities cost a hotel little or nothing to implement. But the fact they were there, and that they were so attentive to our needs, made our weekend.  Staying at the Four Seasons with an infant is worth every penny, considering that traveling with a 13-month old can cost a lot of patience.  

The rest of our experience? Everything you'd expect from the Four Seasons. The best bed of almost any hotel we've ever stayed in. Quiet, unassuming service. Sign only the first time for room service.

One gripe - the WiFi in the higher floors is acceptable, but not great.  

Wherever the location might be, we're already looking forward to our next Four Seasons stay with our son.

21/04/10 | Link | Rating: 5.0
115. Kim M.
I like the location.  I love the LA Sports Club fitness center (used to be a member but it's too far from my current place to be convenient). I love the Four Seasons service.  The restaurants and bars - all good.  But...

Stayed here last month for NYE.  The room decor in our suite disappointed me.  The lobby, bars and restaurants are plush and inviting.    I really expected more in our room.  The couch in the living room was hard and looked like the kind you would find in a basic business hotel.  Not that there is anything wrong with 2 or 3-star hotels that cater to business travelers (I am staying in one as I write this review as a matter of fact) but I expected more of the Four Seasons especially after staying at some of their other properties like Maui and Laguna Niguel.  

Very little art on the walls and it all just felt..cold and a little to much like a waiting room at a doctor's office.  Yep, that's what it made me feel like.  So I will stick with and recommend the St. Regis where the couches are cushy, they have cashmere throws, my favorite amenity ever - auto blackout curtains (try sleeping in past sunrise at the W and you will agree with me on the beauty of blackout curtains), and it feels more warm and inviting.

So 3 stars because I do love the chain...but I really disliked the cold, impersonal feel of the rooms here.

26/01/09 | Link | Rating: 3.0
116. S K.
Checked in here on 12/27/09 at 10am. Our room had been upgraded and we were able to check in immediately - how awesome is that! The complimentary coffee and tea bar was awesome and with a hot cup of coffee in tow, we went up to our room.

As expected from a Four Seasons, the room was immaculate and phenomenal! Beautiful, clean and had all the top notch amenities and a sweeping city view to boot.
The service was impeccable - from the front desk to the bellman, the bed was amazing and the complimentary shoe polishing was an absolute indulgence after a rainy night. I am forever a fan and would recommend this hotel, which is perfectly located near Union Square and the museums, to anyone interested. It may cost a little more, but it is worth every penny.

05/01/10 | Link | Rating: 5.0
117. Eric T.
Pretty excellent.  I have to say that they really do have the service thing nailed here, and the bed was heaven.  Most SF hotels tend to be old and crusty, and some of the newer ones are just so austere and clinical (Intercontinental), but this one seems just right.  Modern on the outside, classy on the inside.  And ideally located - you can walk to the Ferry building, steps from Union Square, and near all the public transportation.

It's rather obscenely expensive, the given the state of the economy, there are deals to be had.  Take advantage of them and book a stay at the Four Seasons.

17/02/09 | Link | Rating: 5.0
118. Robert V.
Great room, great view, good service but really nothing special. First time staying at a Four Seasons property, and though I enjoyed my stay I didn't find it to be leaps and bounds better than the Marriott down the street where I normally stay. It is quiet and understated, which i found very appealing, but I was a bit disappointed in the little things -- things that I would expect a top-notch hotel to excel at. These mostly involved turn-down service in the evening, where used glasses were left, no chocolates, etc. I would not hesitate to stay here again if the price was right but I would not rush back either.

17/02/13 | Link | Rating: 4.0
119. Michael M.
OH MY GOD! I can not afford this on a regular basis but if you are going to splurge. This the place. Oh yeah... Sports Club LA connected !

20/04/11 | Link | Rating: 5.0
120. Amanda C.
This is my favorite hotel in San Francisco. Call me classic, timeless, WASPy... whatever you will.... but this hotel is just better than everywhere else. No other hotel in the city creates a similar oasis of calm, luxury, and understated elegance. Almost everything is perfect. In fact, as soon as I make my first couple million, I'm buying a place! (sigh... don't hold your breath)

The rooms are well appointed and fair sized, the staff is terrific, they serve cookies and tea or coffee every night, the restaurant is caliber, and it makes you feel special to be here. Do yourself a favor: Around Christmas time rent a room for 2 nights, do your shopping, dine out (or in- it is amazing), and escape the hustle and bustle of all the crappy crowds. While everyone else is squeezing into their ultra-touristy digs, take comfort in your "home away from Mansion" vibe at The Four Seasons. It's worth (almost) every penny.

BTW- The restaurant serves chubby, glorious, glass bottles of diet Coke. Huzzah!

20/06/09 | Link | Rating: 5.0
121. Esme W.
Awesome place.  I call it a home away from home.  Late dinner evernt or working into night at the office, convenient by foot in the heart of downtown.  They valet your car, but you can always leaving at your own office garage and walk there.  You can even bring along your pet dog or cat.  They are allow to stay in the hotel rooms.  Ti deserves the five stars here for being a five star hotel.

27/03/12 | Link | Rating: 5.0
122. Maggie F.
Pretty nice place to say when you do a day/night trip!

25/02/12 | Link | Rating: 4.0
123. Luz.e R.
I am going to give this place 5 stars because it is simply beautiful inside. Very clean. The bathroom was amazing (for the room we got) and the front desk person walked us all the way to the elevator to make sure we didn't get lost. He even offered to carry my luggage. Very kind.

I enjoy nice/respectable people. It makes me happy.

VERY pricey-- but hey at least you get treated like a prince/princess :)

22/06/10 | Link | Rating: 5.0
124. Jeanice S.
Great hotel. The quality of the room is incredible and elegant. The bathroom is very nice and you get two robes and slippers. I ordered room service which came at a good time and the server who brought it was so nice. He even asked me if I wanted a chair to be set up right next to the table so I could eat and he showed me the food that I had ordered.  Theres a big flat screen tv and a sitting area by the window so you can look down at the city streets. They have the iPod music box thing which was still compatible with my iPhone. The only thing I have to remark on is that the valet costs a lot. They time it by every half hour I think but we parked our car over night which cost $50. Although, the valet guys opened our doors and placed our bags inside of my car very carefully and neatly, which is very different from the other hotels I've stayed at. Other than that it's a great hotel.

29/03/10 | Link | Rating: 4.0
125. Marie J.
We stayed her from 4/12/13 to 4/14/13 with a group.  Paid $325 per night plus tax and parking.  We booked a standard king room. The room was comfortable, clean and the bed was outstanding.  The blackout curtains were perfect - the room stayed perfectly dark until we opened them.  I liked the separate shower and soaking bathtub.  It allowed for some nice morning soaking while reading the paper.  Food was good from both room service and in the dining room.  Service was great at every level.  Good location near great shopping.

17/04/13 | Link | Rating: 5.0
126. Ross T.
Front counter and concierge had impeccable hospitality. Awesome gym and great location. Will be back again.

17/03/12 | Link | Rating: 5.0
127. Alicia W.
How can you not give this place 5 stars?!?!

The service is by far the best! Anything you want....they'll get it. You're in the perfect location close to everything, you've got a gym, a spa, food, drinks, entertainment, and a staff to assist your every need. That's what I call perfect. You need a cab, the staff will jump in traffic and hail one down for you.

I highly recommend that if you've never been to San Francisco stay here because everything you need is in walking distance. The mall, china town, Walgreens, bars, everything and if you want to go somewhere else hail a cab and nothings far at all.

Thank you Four Seasons!!!! You rock my world! I'll be seeing you very soon! xoxo

03/09/09 | Link | Rating: 5.0
128. Carlos C.
Great service but food could be better... There was a hair on my food and the managers response was it happens everywhere.... idk what places he goes that  frequently happens but I don't!

23/03/12 | Link | Rating: 1.0
129. Natasha S.
Four Seasons, Four Stars.  

I am hesitant to give the Four Seasons Restaurant 5 stars because 1) It's not called Five Seasons and 2) It's your typical, high-end restaurant with quality food (like. it's EXPECTED to be good food, but it's not like "OMG, PARTY in my mouth" type thing).

I started off with the green salad.  Seriously, this was DELICIOUS, but then again, it's really hard to eff up a salad.  Fresh vegetabls, lightly tossed with dressing, yum.

Then, I had the turkey burger.  W to the OW!  Yogurt, masala, whole wheat bun... if loving this turkey burger is wrong, I don't want to be right.  The burger was so juicy and the extra "Indian" condiments were a perfect accessory to the overall culinary ensemble.

Other items I tried...french fries...delicious, but then again, expected.

The water was out of this world.  Crisp. Clear.  Refreshing.

Try to get a seat near the windows so you can watch all the tourists scramble around Union Square.  It's fun, seriously.

12/12/09 | Link | Rating: 4.0
130. Eddie L.
I've always wanted to stay at the Four Seasons just to see what it was like and I finally got a chance when my GF got to stay here at work.  I've been to quite a few hotels in the SF area and I had to say the Four Seasons was a bit of a let down.  Yes, there was a grand entrance and everything looked exquisite but I found it a little odd that we had to take an elevator just to get to the main lobby of the hotel to check in.  The signs aren't very well marked either for where certain restaurants are.  

The first room we got was a major disappointment.  It was on a lower floor and our view was literally of the garden or miscellaneous trees and shrubs.  It looked like random guests could walk right outside our window.  However, we switched rooms immediately and put us a little more at ease.  The room itself was like any other high end hotel room.  It had lots of open room but somehow it didn't seem very comfortable.  I also noticed the next morning that the carpeted area under the sitting area all the way to the bed and night stand was damp.  They laid out a little sheet for your feet to use in the morning and when I stepped on that, there was a wet print of my foot on that little sheet.  I was in a bit of rush that morning so I never said anything.  

Service at this hotel definitely deserves 5 stars.  I'd give it more if I could.  The person at the front desk was extremely polite, professional, and speedy.  I like that they walk around the counter to go over the directions with you.  We spoke to the same person when changing our rooms and he had it changed very quickly and without any hassle.  The most impressive part of the service was for the toothbrushes we requested.  We called down to the front desk because we had forgotten our toothbrushes and within 5 minutes (probably less), we had someone knocking at our door with two toothbrushes and toothpaste.  

We also ate at the burger lounge but I'll save that for another review.

02/03/11 | Link | Rating: 3.0
131. Monique T.
Only reviewing the brunch! ;)

By far one of the most delectable brunches I have had up to this day. OMG! I ordered the  Seasons Square Breakfast - Traditional Egg Benedict, Raisin French Toast with Banana Compote, Layered Yogurt Parfait, Sliced Seasonal Fruit. It was incredible. I will definitely go back for that!

The service was impressive, to say the least. I wish I remembered her name so I could be seated on her section again.

24/02/10 | Link | Rating: 5.0
132. The Wing Man V.
Great place for dinner, make sure they seat you by the window to get a great view.  I am not sure about the rooms however the restaurant deck is pretty amazing.  

Date will most likely love it, make sure you wear a suit jacket or something formal, place is very classy.  The food is your typical upscale presentable small portions.  What makes this place is the environment.  For food, you can probably just order a salad or something not too heavy since everything on the menu is probably high calorie, carb packed/ oil soaked.  Just eat your salad and drink up, you should be fine here.

21/05/12 | Link | Rating: 4.0
133. Penny L.
Service? Excellent!  it isn't easy to get your morning coffee in 15 minutes. Or less.

Clean?  Absolutely.

Food?  First night, hubby had to attend a meeting so I was on my own. I love San Francisco and would have ventured out and tried something close by in Chinatown but it was late so I figured, ok ... room service.  They were prompt, the food was fresh and not at all typical-restaurant-room-service-crap.  I had a shrimp & crab Louie salad (another reason to love SF!). Wonderful!  We ate at the restaurant twice ... the 5-course tasting menu was superb!

Turn-down service at night with .. woo-hoo! ... FREE bottled water.

L'occitane bath products (hubby's asking "Is that good?")

Everything was very nice and I really have no complaints!   So why only 4-stars, you may ask.

Because for $500 a night, I would have expected a much larger and more opulent room.  It was a basic hotel room with the basic $10-per for bottled water in the mini-bar. Yes, it was high-end, top quality linens, pillows, yada-yada-yada. And the view was awesome.  But then I can look at SF anywhere and love it.

So it only gets 4-stars. I'll definitely stay there anytime.  But they will have to put me in a better room for that 5-star rating.  Guess I am just very picky, huh?

07/08/10 | Link | Rating: 4.0
134. Jenny C.
We had an absolutely wonderful experience at this hotel!! The service was outstanding! The concierges were very helpful with everything we needed from going to a Giants game, to transportation to our Napa tour, to even helping us get information on visiting Hearst Castle even though it's miles away. It was clean, they provided robes, slippers, and L'Occitane products. The room was also spacious as well as the bathroom. We would definitely stay here again!!

02/07/13 | Link | Rating: 5.0
135. jonny t.
What bad things can I say?  It's the Four Seasons!  The staff is sooo friendly and helpful.  We showed up pretty late with my wife and two kids.  My youngest spilled some ice cream as we were coming out of the elevator.  Before we could tell someone that he spill a scoop on the floor, someone was already there and they were nice about it.  Our room was decent, but the bathroom was very nicely appointed with marble and really nice fixtures.  Turn down service was nice, came by with a couple bottles of water was a nice touch.  Note: the swimming pool and excercise room is not available for children under sixteen.  The conceirge did however give us tickets to go to the Marriott next door.  Not too far, but my son did have a good time.  We will be back.  Great location, valet can be a pain.  It's in the back with access in only a one way street.

19/04/12 | Link | Rating: 5.0
136. Raider J.
I stopped to attend a business lunch/meeting at the Four Seasons today.
I have never been to this location, but it is gorgeous.  The view of the City from the patio of the lobby is incredible.

I don't generally rave about hotel food, but their roast chicken with polenta dish was simply amazing.....

In addition, the hotel gave me a suite (on the house) to use for a quick impromtu meeting with a few of my partners.

And........they gave me a reserved parking space at the front of the hotel the entire time I was there.

I LOVE THIS PLACE!!

5 diamond service!!

08/05/10 | Link | Rating: 5.0
137. Ping P.
attended an event here recently - top notch! Of course we have to also thank the event coordinators who made the right choices for the evening... but the execution was excellent overall. Would highly recommend for any event.

Our only issue the entire night was that the air conditioning was not on and it became incredibly uncomfortable at one point. I got up and let one of the hotel staff know that we needed air... the comment was "oh is it too warm?" DUH!!!! Do you NOT see nearly all the guests fanning themselves?? Knowing this is a top hotel one would think proactive comfort control would be a no brainer... But to their credit within minutes of my notification we could feel the cool blast of air!

I also want to give a shout out to the sound system guys - not one glitch the entire evening. I have attended way too many events where the squeeks and squawks just go with the territory. ^5 for perfect sound!

Overall from start to finish - easy valet, everyone from the doorman to the servers were helpful and made our entrance, stay and exit simply enjoyable.

19/02/11 | Link | Rating: 4.0
138. Fairbi K.
My mom & I stayed here last weekend for my 26th birthday & had a wonderful time! The hotel is beautiful & our room was lovely. We were on the 9th floor in a room with an amazing view. The beds were very comfortable with plush feather pillows & comforters. The bathroom was nice & big with lots of counter space & gorgeous granite counter tops. I believe the mirror in the bathroom was fog proof because even when I took a hot shower they never fogged up, me likey! I didn't get a chance to use the jacuzzi tub but it was huge & luxurious. There was a nice flat screen tv & to keep track of your spending you can check your tab under the menu button "My Seasons". We ordered room service 3 times & the food was delish, expensive but hey it's expected. FYI- they charge a $5 delivery fee every time & also include a 20% tip. Everyone from the front desk, to the bell hops, to the maids were so sweet & helpful. We would definitely stay here again!

28/09/11 | Link | Rating: 5.0
139. Jaime L.
**This review is for their party planning capabilities...unfortunately I'm too broke to be able to review their rooms, and also the fact that my ex broke up with me right before hand so I had to cancel out at the last minute...he still got his money back. Fucker**

I was here for my company's big holiday party. You want to talk about getting drunk, eating wonderful food, and having a great fucking time? Then come here.

The parking and the getting there were a bit shitty. I mean, I'm not a city driver. I take the Bart and the Muni (muni only occasionally because I'm fucking stupid). So paying 50 dollars when I could have just Barted over, pissed me off a little. As you can see by the 5 stars, however, they must have put on a super awesome party for me to forget alllllll about that 50 dollars I flushed down the toilet by parking there.

So we arrived, found our tables, and dropped off all our stuff. They handed us our drink tickets (first things first!: Get Drunk), and we proceeded over to the numerous bars set up around the area. You know what was so great? That champagne, wine, and beer didn't need a drink ticket. Now, if I'm going to be offered nice champagne, I'll take that effervesent heaven over harsh, hard liquor anyday. It'll get me fucked up just as quick, and the bubbles make me giggly.

Normally when I go to parties at hotels (like my ex's company party at the Sheraton), the food was totally *meh*. Filet mignon was overcooked, the chicken was dry, vegetables were undercooked...etc. etc. I opted for the butternut squash ravioli instead of the filet for that reason alone.

OMG.

Assume: Ass out of You and Me. Kinda how I felt when I took a bite into my friend's filet. And my ravioli. And the salmon. It was presented SO beautifully, which is strange because...well...400+ people were there. They kept the drinks a-comin and the starter salad was fresh and crispy and tasty and absolutely awesome. Oh no, this was no Sheraton party. Hell no. Looking back, I'm a bit upset that I was too drunk/too dancey to see that they had put dessert out. :(, and it looked SO GOOD too! There was an individual tray of assorted chocolates and petite fours and some kind of mousse I think...dammit.

Our band was the Spazmatics, and they knew how to really put on a show. They even extended it by like, an hour. I think it was because the band's lead singer kept hitting on me all night (and eventually ended up with my number he continued to call night and day for the next 3 weeks...I don't blame him though I really led him on lol).

There was also a piano my drunkass could sit down and pretend I could play Moonlight Sonata on.

Something else to remark: my friend got so wasted she blacked out (THANKS ASHLEY FOR EMBARRASSING ME IN FRONT OF MY BOSSES), and the staff were more than willing to try and help me her to a cab.

Thanks you guys!!!! Next time I'll leave Ashley at home.

12/02/08 | Link | Rating: 5.0
140. Serena L.
The hotel service was just amazing...
I had my wedding there on Valentine's Day and it was just beautiful!!
We also received a very good package and the hotel wedding coordinator Stacie is just the sweetest person!!

04/03/09 | Link | Rating: 5.0
141. Shalin D.
I'm not a high maintenance traveler (I regularly stay at youth hostels or guest houses) but I wanted a luxurious experience in San Francisco. Luckily, even though I called last minute during Memorial Day weekend, the Four Seasons had a room available. I walked into the Four Seasons expecting a lot and I am happy to report the hotel exceeded my expectations and made my stay luxurious indeed.

Service:
Impeccable, as expected. I arrived at 1 AM (a little tipsy from a night out with friends, my rolling luggage bumping precariously against my body) and the clerk was cheerful the entire time I checked in. She even rushed to get me a bottle of Evian when I told her I was a little thirsty. When I walked out the next morning, she was still there, happy as a clam. She even gave me a knowing smile when I asked her for a good coffee spot nearby. "The Caffe Museo has an Eggs Benedict and espresso that will make you feel like a new man." Courteous but funny, I thought.

Accommodations:
Incredible, as expected. I've stayed at a Four Seasons before, so I knew what was going to be in the room when I arrived: plush slippers, a soft bathrobe, bath gel to get relaxed, a big comfy bed with luxurious linens, a well-appointed room, and 50 channels of mind-numbing (but relaxing) cable television. So, I took a bath, I changed into a bathrobe, and I settled in for a date with the Food Network. It was the best post-drinking relaxation ritual ever. What's more? My room had a view of the western half of the city. Gorgeous!

A wonderful stay, a wonderful weekend, and a wonderful hotel.

07/12/10 | Link | Rating: 5.0
142. Mob B.
Very nice business style place to stay. Very clean soft beds and set up for everything You need to do work away from work. Small bathrooms though. Lost a star for that.

15/11/12 | Link | Rating: 4.0
143. Easter E.
Not much to say here... it's what you expect.  Crazy expensive, but everything is super nice.  I asked for a rollaway bed and they made sure it was there... I was allowed to check in early....I didn't try any of the amenities.... didn't even shower in my room.  The bathrooms in the lobby area are super clean.  They have a piano by the banquet area   where we had a little impromptu singing session and no one told us to keep it down.

23/07/12 | Link | Rating: 5.0
144. Robert F.
This review applies for the Seasons Bar on the second floor. I was not a hotel guest.
There is a certain ambience to this hotel and bar. I was dressed in slacks, loafers, a Zegna shirt with Montblanc silver cufflinks with carbon fiber inserts, and a blazer. Well then, I just had to sit down at one of their marble tables and order a Trust Fund cocktail that was delivered on a silver platter. :) This drink consisted of Tanqueray GIn, St. Germain Elderflower Liqueur, Mint Orange Marmalade, and Champagne. My companion had a Frost Bite Martini.Table napkins were tastefully decorated with the Four Seasons logo. I also liked the wasabi peanuts and spice covered almonds reminiscent of the ones served at the Jean Georges/Nougatine bar in New York.
Verdit: Impeccable, classy, unobtrusive service, great place to go with someone.

19/09/10 | Link | Rating: 5.0
145. Aditi I.
Why can't I be treated like this ALLLLL the time??  Ah! Impeccable service, incredible rooms and incredible location so you can walk around everywhere. I have to give a special thank you to the bellman for just being so nice and always smiling :)

I stayed here for two nights on a business trip and while I didn't get to check out all the amenities the hotel has ie Sports Club, the room's themselves are top-notch. Super comfy beds, incredible city views, Bulgari bath products, and enough cable channels to give your mind a break after a long day.

It's a 5 star hotel people, ya can't go wrong with this place.

22/08/11 | Link | Rating: 5.0
146. Natalia T.
My husband and I got married at the Four Seasons Hotel in October 2010. Stacie was our wedding contact at the hotel and all I can say is without her help, our wedding wouldn't turn out as great as it was. She was very helpful from the very beginning to the day of the wedding. We thought planning a wedding would be so stressful (yes, we've heard so many horror stories about wedding planning), but we can proudly say it was not stressful at all for us; and for this, kudos to Stacie and her Four Seasons team.

She coordinated with our vendors and everything was in place the way we wanted it for both the ceremony and the reception. She orchestrated the whole ceremony, she was there to help us with the wedding rehearsal, and she was there on the day of the wedding to make sure the event went smoothly; and it was!

Obviously one has a glitch or two on the wedding day, and somehow I couldn't find my garter. My mother in-law then called the concierge and an hour later, it's delivered to my room. The staff were very accommodating and I couldn't be more grateful to have our wedding here.

We're big foodies and one of the reasons why we selected the Four Seasons hotel was for the food. We were able to taste the menu prior to our wedding and all I could say was that they were DELICIOUS. We got to meet the chef and he was very flexible and again accommodating to our selection and preference. We got so many compliments from our guests about the food and we couldn't be happier. The service was impeccable and the food was AWESOME! Wouldn't change a thing!

Overall, our wedding experience at the Four Seasons was great, even amazing! We wouldn't change a thing! And we know we couldn't have done it without Stacie and the Four Seasons staff. So THANK YOU!

10/12/10 | Link | Rating: 5.0
147. Parisa S.
The service here is impeccable.  Granted, the service at any Four Seasons is usually top-notch, but I feel they go above and beyond at this property.  

Rooms are clean and of a nice size, and the location can't be beat.

-1 star because I had two meals at Seasons, the onsite restaurant, and neither impressed me.  Nor did my ginger martini at the bar.

20/08/11 | Link | Rating: 4.0
148. Mike L.
Spend your hard earned money elsewhere where the staff don't act like fools. Plenty of great SF boutique hotels with actual kind workers.

26/01/13 | Link | Rating: 1.0
149. May Y.
I just completed a review on a TERRIBLE hotel that I had stayed in just the night prior so you'd think that I'd have nothing but 5s to give to every hotel afterwards. Not the case. Yes, I know. It is the Four Seasons Hotel. What's the problem? There were no problems really only I have stayed in much nicer hotels. The Four Seasons in SF is as to be expected. Pricey, elegant, clean, and staffed by very polite and attentive employees. The room reservation cost $808. Valet parking was an additional $51. Wifi was an additional $14.99 for 24 hours. We booked one of the deluxe suites with panoramic city views. The room/beds/restroom were all very clean and comfortable. The room service took a little bit over an hour. The food was pricey but VERY delicious and the hotel was conveniently located amidst the hustle and bustle of the city. Close to shopping, food, and entertainment. If your pockets are deep enough, and you enjoy being surrounded by the snarkiest of guests, I would recommend this hotel.

12/08/13 | Link | Rating: 4.0
150. Afshan L.
We had our wedding here for a month ago. Stacie H. did an amazing job from  day 1, we couldn't ask for a more organized, friendly and fun person to work with to plan our big day.
She was always very attentive to our wishes and quick to get back to us. Both ceremony and reception were held here. Our main goal for that day was for our guests to  have maximum fun and enjoy them self, i can easy say that goal was met and then some. Thank you so much for paying attention to all the details that was important for us:)
And yes, we did also had so much fun on our big day:) Every thing went exactly as we wanted it. Excellent food, great service! Thank you very much to all the staff and  specially Stacie for making our evening  fantastic.

11/09/11 | Link | Rating: 5.0
151. Autumn Skye R.
I can't speak to the experience at the hotel itself, but I recently was at their restaurant for Saturday brunch with girlfriends, and I was so disappointed. You think Four Seasons and you think swank and luxurious and special. Um, apparently, not so much.

Service: Less than a minute after we sat down, our server came to take our order. We asked for another minute to look at the menu. 20 minutes later...we're waving our hands wildly, trying to get someone, anyone's attention.  I get 10,000x better service from my neighborhood coffee shop every day of the week. (A shout out to Matching Half Cafe!)

Food: The only redeeming part of this experience. The salmon salad was delish!

Drinks: They made my French 75 with lemonade. Wtf!?

14/12/11 | Link | Rating: 2.0
152. Monica L.
I love most things French and fries are no exception.   The FS does the best version of truffled fries I've ever had.  Now, they aren't on the bar menu but those in the know (yes, you now) can order them.  It comes in two sizes: a small cone and a basket.  Basket is the only way to go.

The best part is when the fries are gone and I'm digging for the bits of Parmesan cheese and parsley. So ladylike and so apropos for the Four Seasons.

20/03/11 | Link | Rating: 4.0
153. Dan B.
Best in the city, truly 5 star experience.

Fabulous rooms, modern and sleek, but comfortable and relaxing.

Great staff, especially at Seasons Bar.

Perfect location for shopping.

Only disappointment was the sports club and pool, not up to the Four Seasons standard.

25/11/10 | Link | Rating: 5.0
154. V R C.
Before making San Francisco my primary residence, I've always stayed @ The Four Seasons hotel on market street. Perfect location and a beautiful modern hotel. Rooms are beautifully appointed and great city views on the higher floors. The first thing I do when I enter my room is call for room service and order an angus burger with fries! One of the best burgers in San Francisco!

28/01/13 | Link | Rating: 5.0
155. August E.
Really? I am a SF local and I thought, hey, I have had a tough day, I will treat myself to a really nice experience and have a cocktail at the Four Seasons. Fail.

Sat at the bar in the lobby lounge. Mistake. Bar chatter among the servers, etc, and one bartender making moves on the other out of sight of the manager. Inferior drink knowledge. There were fixtures on the wall that were bent over and a patron had a dog in the premise where food was being served inside (there is no terrace).

I have been to many of these hotels, all over the world. This is not the standard. Not even close. You tell me, the bartender just walked by through the lounge with broken down cardboard boxes in his hands.

I have had a better experience in this city in SO many places. No more. No way. Scam the tourists and business people all you like.

24/05/11 | Link | Rating: 2.0
156. Clark W.
Great location.  Tasteful rooms, though they could use double sinks.  Great views from most rooms.  Sports Club LA free to guests.  1/2 block to BART station.
Staff is very pleasant and professional.  Dining room was delicious.

VERY confusing to find when not familiar with the city.  Don't use navigation to find it on Market Street.  You have to look for an almost unmarked alley and find an arrow on a window to get to the hidden driveway.  I felt like I should have a password and a reward for patience.

I did not bring my dog and ended up boarding her because I was told by the hotel they only allow dogs up to 15 pounds.  Within 30 minutes I saw 2 different guests with huge dogs.  I was so pissed off that I boarded my dog because I wanted to follow the rules.  The front desk said, "we're flexible"
Either you have rules or you don't.  That's my only highly negative comment.

A bit excessive that 2 bowls of oatmeal, 2 coffees, and a dozen berries cost $50 for breakfast.  Seriously.  I'm not cheap, but that's just ridiculous.

24/08/11 | Link | Rating: 4.0
157. Aaron D.
OMgoodness, amazing!!! We were in town for 1/2 business 1/2 pleasure and made the most of it. I have a certain level of customer service I expect, and like most four seasons, they blew me out of the water!!

Kim helped us at check in. She was incredible!! She made sure we knew what was in the immediate area, made a few reccomendations for restaurants including their onsite restaurant on the same level. After checking in, we were welcomed into our room. The room was nice, the view was of the city, bust the best part was the bath tub, INCREDIBLE!! It must have been 4 feet deep. LOVE!

The staff was all very accomodating, friendly, but most of all genuine. I didnt feel like we were "guests", but friends.

Next time in San fran, we will be there!

09/02/12 | Link | Rating: 5.0
158. Vicki L.
Fabulous Greek yogurt parfait to start your day.

24/02/13 | Link | Rating: 4.0
159. John S.
I did not stay here, but my company had a party in their ball room.

Overall, the service in the ball room was fine. However, the service in the lobby was terrible!!! We finished up at the event at around 1:15am and began our wait for a cab in the lobby. 30 minutes go by, no cab -- typical for Saturday night in San Francisco.  What was not typical however, was BEING DENIED TO USE THE RESTROOM!

My girl friend went up to the 5th floor, as instructed, because there are no restrooms in the lobby.  Upon reaching the 5th floor, she was rudely stopped and asked if she was a guest.  She said no -- which was true, we were attendees for our company party.  The staff member refused to allow her to use the restroom.

After 50 minutes of waiting, which basically necessitated standing because they do not keep enough seating in the lobby, I decided to ask the carpool attendants if there were any other transportation methods.  I was told "take it up with the city" and "if you wanted a ride, you should have called ahead for a town car." That's perfectly valid, but I'd figure that the Four Seasons would have a better strategy for handling transportation.  It's a 1st-class hotel running a 3rd-rate operation.

A long story made short, no one lifted a finger to help us, offer us any comfort while we waited, and even refused use basic human needs.  I'll not be spending my money at Four Seasons chain any time soon.

07/12/11 | Link | Rating: 2.0
160. Kimberly J.
This was a great hotel...   The service was good and I love the Four Seasons they have beautiful rooms and I love the fluffy comforters.. there is nothing like a down comforter to know you are in a 5 star hotel.

22/03/13 | Link | Rating: 4.0
161. Diane E.
My girls and I came here for lunch today before seeing Wicked at the Orpheum Theatre.  The Four Seasons restaurant has excellent customer service.

We enjoyed the Vietnamese Sandwich, the Sirloin Burger, and the Crab Club Sandwich (me).  While the food is pricey...which is expected, it was also excellent.  The restaurant loses a star for their overpriced drinks.  A 12 oz. bottle of Diet Coke was $4.50 and my Ice Tea was $6!  We shared a dessert and then walked to the theatre to enjoy the play.

24/10/09 | Link | Rating: 4.0
162. Natalie N.
If you are getting married at the Four Season you can pretty much throw your hands in the air and say "Ive made it to the big time!" and chuckle all the way down the aisle.

I was lucky enough to accompany my friend for her wedding tasting at the Four Seasons. The catering department and wedding planner really go above and beyond for this experience. I was recently married at a hotel in San Francisco and thought it was a nice tasting, it wasn't the "white glove" service you get here. Four of us and the wedding planner Stacy, who was great, sat in a private room and were served course after course of delicious and beautiful food. Salads, soups, fish and beef all came out in sample sizes as well as one of the full size so you could see just how nice the food all looks.

The chef even came out and greeted us, which was a nice touch. We toured the ballroom, outdoor veranda, and space as well. If the wedding is anything like the tasting the guests will not be disappointed!! What a great place to get married.

05/08/11 | Link | Rating: 5.0
163. Mark N Marie H.
I rate it a 3-Star...maybe I expected it to be a little more like the Bellagio and Venetian. The rooms were almost identical to Ritz Carlton in size of room and deco. Not as extravagant as I hoped but, the guest services were def a 5-Star. Would I stay there again? Well, if i did return it would be because of the staff. They were so very accommodating and friendly. .........yea, I would come back =) What I didn't enjoy about the hotel was trying to locate it and later learning after many circles around the block that the entrance wasn't quite the "entrance" on Market, it was located on Stevenson. An alley way to the valet parking and lobby entrance. Oh but it wasn't just any alley.....it was nicely decorated with Prada, St. John's and other designer ads =) I love the surrounding businesses....all my favorite shopping venues.

15/05/13 | Link | Rating: 3.0
164. Tom B.
This is my favorite hotel in the city.  Modern, understated luxury.  Perfect location.  The Powell BART station is right outside.  It's two blocks from Union Square and the cable cars.  The staff treats you like royalty.  The lobby is on the 5th floor, so you don't get people wandering in off the street to snap photos. The beds are super comfortable. The bar is absolutely beautiful - dark, lots of candles, fireplace.  LOVE this hotel!

01/09/11 | Link | Rating: 5.0
165. Thuy P.
WOW.  What life is all about.

I stayed here for 4 days while at a conference in San Francisco for work.  I initially had the Superior Room with a single King.  I live down in South Bay so I checked in late after dinner and drinks with some friends.  Since they overbooked all of the Superior Rooms, I was upgraded for free to the Premier Rooms.  I know this happens from time to time since hotels make more money by overbooking their lesser value'd rooms but STILL SUPER SWEET.  Nice and spacious with a view.  Now, being such a newbie to this lush 5 star hotel, let's just say, I had room service almost every night.  If I wasn't required to attend team building events, I was prancing around in my robe as room service set up my meals and drinks....... super cheesy, I agree.  

Room Service:
Crab salad - not the best.  
Club sandwiches - just aight.
Truffle Fries - OH EM GEE.  Shavings of truffles.  Every night.  
Pinot Noir - half carafs!  Every night.

And NO... I am not one of those shampoo/conditioner hoarders at fine hotel chains!  

When on company dime, WINE AND DINE TO THE FULLEST.

16/10/11 | Link | Rating: 5.0
166. Pheel W.
Great location, friendly service. Yummy breakfast, Comfy bed. this hotel is a little bit old but it is still very low key elegant.  one of its dining areas is renovating now.  i am very looking forward to its new look.

26/04/13 | Link | Rating: 4.0
167. Mai han V.
I felt the rooms lacked a little charm. Other than that, great location and service!

21/05/13 | Link | Rating: 4.0
168. John M.
Wow, what an amazing experience! From the moment we arrived, the staff were friendly and extremely accommodating. The lobby is beautiful and our guest room was awesome. Nice fixtures and very clean. We own and operate an Inn and Event Venue (Park Winters) and staying at this hotel has inspired us to rise higher for our guests!

27/01/14 | Link | Rating: 5.0
169. Lisa C.
Central location, with all of the amazing amenities and services everyone expects at a luxury hotel. The strong wifi connection is noteworthy and accessible everywhere in the hotel. I also appreciate the serene atmosphere in the lounge/ restaurant area. Its perfect to cozy up and chat with friends or make a few business calls, if needed.

24/04/12 | Link | Rating: 5.0
170. Paul O.
We've had some fabulous dinners at the old restaurant, and the new one (MKT) is even better and more diverse. The bar serves a bunch of amazing dishes, including, my favorite, fried green tomatoes! The crispy poached egg, tomato soup and artisan cheeses are superb. The bartenders are doting and the prices are surprisingly reasonable. A great port in a storm!

07/07/13 | Link | Rating: 5.0
171. Susie S.
a big old looking for the hallway and the  rooms. the lobby and restaurants are superb. the spa / gym are shared, it is huge but so packed with civilians. amazing service. amazing food. just older rooms. great location. across from the street up to chinatown and a few minutes to union square.

22/07/14 | Link | Rating: 3.0
172. Janet O.
One of the best hotels!  Agree with Angela P.-if shopping is one of your agenda in the city then this is the hotel for you.

The first impression is always lasting. The doorman gets 5 stars for being so consistently nice and on his toes. He sees everything and everybody almost.

I like this hotel for accepting patrons like me who wants to simplify life and packs a backpack and drives to San Francisco to see friends. I wasn't dressed to impress the door man and the front desk-but I did not feel discriminated at all. BUT later I saw the appreciative looks and smile after I cleaned up and was picked up for dinner :)

Lastly- their suites are amazing. Amazing bed as usual. Very suggestive huge tub :)

Catching up with good friends at the bar on the second floor was fun! I switched to my G.T for starters and got some mellow buzz going. I also tried the Trust Fund cocktail for fun. I L$$ked it!

What a relaxing couple of days. You should try relaxing sometime ..:)

27/09/10 | Link | Rating: 5.0
173. Matt Z.
Lounge only review: I was with my bro and cousin celebrating immediate news that employment has been bestowed upon our cousin. A job yay! Needing a place to cheers we pulled into the hotel and found a beautiful large lounge. Wow. Sexy! Tons of space, you're not cramped like every other place in the city. The drinks were amazing and Jeanine our server was super cool and good at her job. Definitely going back with the whole family! Get the espresso martini it sounds like a loser but it's so not.

20/08/13 | Link | Rating: 5.0
174. Emily Y.
I couldn't love this place more.  Location location location.  And their service is without competition: best of the best.

17/07/12 | Link | Rating: 5.0
175. Vee V.
I yelped Seasons restaurant inside the hotel (also a 5star review)

Four Seasons, really superb customer service...no question!!!  Their event coordinator "Stacie" is best of the best. Friendly, sweet, and genuine (not at all pushy and very understanding to your EVERY need)

View at the patio, OMYGoodness! beautiful lighting, color scheme, the art pieces, the piano, the fresh flowers, the restrooms. The lobby is grand but adds a bit of sexiness to the picture!

Stayed in the regular room and the suite, it is way nicer than the surrounding hotels.

Plenty of conference room to use during your event. The Veranda ballroom is just surreal. Cleanliness!

Definitely worth the price!

02/09/11 | Link | Rating: 5.0
176. G. M.
Fabulous service from start to finish in regards to coordinating a private event at their MKT restaurant.  I highly recommend working with Susana!  She made the entire process seamless and efficient.  If you must plan a private business dinner, this is the place!  As for the venue, it is absolutely posh and well appointed.  Your guests will be happy they came.

08/10/13 | Link | Rating: 5.0
177. Christopher M.
I live locally and my wife and frequently visit the Four Seasons bar. Last night we took a young friend from out-of-town but we were deeply disappointed by the service. Our server took our order then disappeared. Fifteen minutes later our drinks had not appeared despite the fact that the bar not busy. The staff behind the bar seemed more interested in conversation with each other than preparing customers' orders. Finally we walked out. Generally, the Four Seasons is an excellent high-end hotel with a great reputation, but if staff continues to behave this way we will go elsewhere.

01/12/13 | Link | Rating: 1.0
178. Patricia M.
W.O.W. is all I can say about this hotel. I'm a SF native and I've actually never been inside the Four Seasons until my sister's wedding on Saturday 10.6.12. This hotel is amazingly beautiful and the customer service is top notch. Staff is so attentive and her wedding reception was beautiful. Coordinator Allison was very helpful with any questions that we had. Want a glass of water while you wait for your ride? Check. Want polite waiters with genuine warm smiles on their faces and remarkable courtesy? Check. Want the best limey cosmo ever? Check! Want to use a bathroom the size of a SF studio? Check! W.O.W. Now THAT'S a hotel.

09/10/12 | Link | Rating: 5.0
179. John L.
Great service, personal and helpful. Rooms are large and well planned. Absolutely the most comfortable bed in the world. The new bar and restaurant are casual, comfortable but great food and service.
Only gripe is paying for internet, even motel six gives it away

08/11/13 | Link | Rating: 5.0
180. C D.
Very impressed with the staff at the Four Seasons.

Me and my co-worker had to drop off some goody bags at the loading dock for an event and it went as smooth as it could have went. Upon arriving at the loading dock, the security team made sure to have someone come down to help.

I'm really bad with names, but the gentleman that assisted us was very accommodating. He let us 1, leave my car in the loading dock so we can unload and deliver the boxes, and 2, gave us hand trucks (idk if that's even right.. lol) to load the boxes in for a faster delivery.

In the end, we had to bring down all the boxes due to a storage mishap, but alls well.

I'm very happy with the staff, which made driving downtown a little less stressful.

17/10/12 | Link | Rating: 5.0
181. Oleg K.
Very good hotel! Very nice service!
This is the kind of hotel I like to stay in.
People at the front desk were very nice, and i could easily get an upgrade. Ask for a room with a view on Market St, and you might get one (if the hotel isn't fully booked!)
Food was great as well.
I would recommend the place to any of my friend!

19/03/13 | Link | Rating: 5.0
182. John S.
It's OK - a little bland, but a large, serviceable room with a decent bed.

But...I have to say that I'm offended by the extra charges.  $51 for overnight parking.  $14.95 for internet that is so slow that you pay $4 more to upgrade to "premium internet".  Really?  I kind of understand charging for internet.  Easy profit, right?  But there's something really offensive about that extra $4.  I know, it's less than 1% of the room cost.  But it really makes me feel like a sheep being fleeced.

The location is good, except for the drunk homeless guys passed out on Market Street.  The view is OK.  The A/C is really loud, and I can't find a setting that doesn't set up a steady moaning of air moving around the door frame.  I guess I could call somebody to see if they could do something about it, but it's not that big a deal.

Like I said, it's OK.  But for $575 plus all the extra charges, is it worth it?

If you do stay here, skip the valet and park in the garage just beside the hotel entrance on Stevenson Street.  You'll save yourself $30 or so.  But don't think you'll buy breakfast with that.  The "San Francisco Morning"--2 eggs any style, meat, potatoes, toast etc.: $32.  Unless you want it in your room.  In that case, add 18% service charge and a $5 administrative fee.  "Administrative fee?"  Seriously?  There's not enough profit baked into that $32, or that 18% service charge, to pay to move the plate to your room?  How much administration is required?

Anyway, like I said, it's OK.  But I think next time I'll find "OK" for a couple hundred bucks less somewhere else.

09/07/13 | Link | Rating: 2.0
183. John L.
Just from my brief walkthrough and stint at the restaurant, this place lives up to the reputation of a Four Seasons. Super posh, elegant, without being too over the top. The service is also top notch. My only other experience with the Four Seasons brand was in Maui and so far, with my limited experience, they live up to the hype.

16/11/12 | Link | Rating: 5.0
184. Gianna D.
We stayed here overnight for one night because of a wedding. We arrived here for check-in at about 1:30 in the afternoon. They allowed us to do an early check-in because we were arriving for the wedding which started at 3PM and we needed to get dressed and ready. Also my boyfriend's mother was doing all of the flower's for the wedding which had hundred's of guests. They were accommodating enough. The room was impeccable. The room had a great view of the city. The bed was a dream and felt like a cloud. The bathroom was huge with a giant shower, a giant tub, and absolutely the best bathroom products. Their were plush bathrobes and plush bath slippers. The towels were lovely as well. But that is pretty much everything you expect from the Four Seasons and a hotel room that starts at $500 a night for the most inexpensive room. (This is not something we would normally spend AT ALL because we believe in saving money, this was only because we were here for a wedding with an open bar haha)

It is pretty surprising though they they don't offer basic amenities like free wifi when you are paying the rates for the rooms that you are. I understand paying for valet parking, etc. But you could at least have free WiFi. Especially in an area like the Bay Area/SF where Tech Companies are.

Just to comment on the Wedding Service. It was extraordinary. The servers were impeccable. The bartenders were top notch. Everything was excellent. Definitely would be an excellent place to consider having a wedding. Oh, also Tom Cruise ran into the Bride & Groom and many of the wedding party at the hotel. I mean it is the Four Seasons

27/10/13 | Link | Rating: 4.0
185. Amanda R.
What can one say about the Four Seasons that hasn't already been noted?  Impeccable service, stunning surroundings, and my favorite part: positively luxurious bedding and pillows.  
Here are just a few of the many perks they offer:
Service- they check you in for your flight, and slide the boarding passes under your door the morning you depart.
Environment- L'Occitane bath products, marble bathroom, plush robes & slippers.  And oh that bed: sink into down-filled heaven.
Location- I love that the 4S is closer to the Financial District vs Downtown, because it's significantly quieter yet still an easy walk or BART ride to everything.  
In all, the Four Seasons continues to provide exceptional, classic luxury sans all the gauche some other 5 star resorts aim for.

29/11/12 | Link | Rating: 5.0
186. Jennifer C.
I came here just to run an event, so I can't speak to the accommodations, but I have to say the location is GREAT. It's super close to public transportation, shopping and restaurants. Plus, the customer service is top notch and from what I saw, the building is kept up nicely and feels luxurious.

I've heard great things about their restaurant, Seasons, and their spa, so when I get the chance to patronize both I will be sure to let Yelp know if they fair as well!

11/04/12 | Link | Rating: 4.0
187. Katie M.
Not worth the money...not sure what I was paying so much for. I stay at a lot of 4 and 5 star hotels and this was not up to par. The room was small and very plain...lobby had a terrible odor as well. A fire alarm woke us up at 2am and we all had to evacuate the building and there was no compensation at all. When you are paying that much a night I would have hoped they would have offered us something for the disruption of our night.

19/08/14 | Link | Rating: 2.0
188. Shane L.
They've redone the bar, but I think they need to do a little bit of "reorg" with the help.  Service isn't terrible, but I always get a smug "oh great, this guy again" sense from the bartenders whenever I stop for a drink.  I know - I should be headlining events with Elton John, too, but I don't project my dismay of not doing so on my customers.  It's a nice venue with very few loudmouth louts, so I don't think it's too much to ask that the service be commensurate with the surroundings.  Take note of the Beverly Hills Peninsula or hire Mr. Rourke :  "Smiles, everyone!"

06/11/13 | Link | Rating: 3.0
189. Farrah A.
This Yelp is strictly for the bar.

I came here with my faux Yelp hubby for some pre-dinner cocktails. Sure, we had a bar at our hotel at the Westin, but we wanted to checkout a different scene. Different scene this was. True to Four Seasons fashion, the place was fancy schmancy - but a little outdated. I guess I'm fonder of the redesigned Four Seasons Houston and the country-chic decor in Austin, but that's just my opinion.

You can find the bar in the upper levels once you step out the elevator and through a small lobby and the dining area. If I were a diner there, I'd probably find the constant flow of cocktail drinkers sauntering by a bit distracting, but lucky for me, I was one of those cocktail drinkers.

The cocktail menu and service from Javier is what made my experience here. Since Danny was there before me, he already got started on the Secret Garden (Hendricks gin, grapefruit juice, lime juice, cucumber and cilantro-infused simple syrup), and after one sip, I was jeluz. I love it when a cocktail tastes like a refreshing spa bev, and this had antioxidants written all over it. We also ordered the Basil Swizzle sweetened and served with a rock candy lollipop, along with some other cocktails that bartender Javier kindly passed over for us to try.

I'd come here again for pre-dinner drinks, but only if it were an early dinner. I certainly wouldn't swing by around 10 o'clock looking for a poppin' scene. But then again, you never know.

07/09/10 | Link | Rating: 4.0
190. Anthony D.
Just checked in.  The best front desk and porter services ever.  Professional and friendly.  The front desk clerk checked us in then gave me a map of the city.  He came around to my side of the counter to show me where I could find a place on the map.  I've never, ever had any front desk person do that before.  Same great service by the porter; friendly, welcoming, polite....but, you get the idea.

03/03/14 | Link | Rating: 5.0
191. Christi R.
..........

24/04/14 | Link | Rating: 3.0
192. Jonah K.
Nice hotel, went to a day long event here. The food, staff, and space were top notch. Did you really expect anything different?

Great location as well!

06/10/12 | Link | Rating: 5.0
193. Nicole C.
Who doesn't love Four Seasons?

Location: Fantastic! Perfectly located in the center of Union Square with great shopping all around you...Im Sold right there.

Pro's: Great staff, very cordial, polite and etiquette is actually observed here. Valet parking is only $15 and for the City that's a pretty good deal for parking!
Rooms, Lobby, etc. all very beautiful and comfy, as expected from a 4 Season's Hotel. Restaurant (Seasons) Amazing...We will definitely come back!

Con's: Not so much a con, as just a general informational tip (You enter the hotel via car on a back street,  Stevenson street NOT on Market Street.

03/08/12 | Link | Rating: 5.0
194. Kelsey K.
I was only at the Four Seasons SF for a vendor dinner that was held in one of their conference rooms and catered by the hotel restaurant. The food was delectable. There was such an assortment...from mini veggie burger sliders to beef sliders to roasted veggies to pork dumplings, to veggie dumplings to ravioli to garlic bread to...I think you get the point! I was nervous it would be one of those events that serves finger food the whole night but you don't really get full. This was not the case! I would love to return and eat a full meal in the restaurant. There is valet parking for the hotel/restaurant but the entrance is down the most discreet alley way that you will pass at least five times if it is your first time there. After getting completely frustrated for passing the entrance and probably being late to your event because of it, you will then owe over $20 bucks for two hours of parking! I suggest calling the concierge ahead of time and having them drop a pin on Google maps to the valet line then emailing it to you ahead of time.

29/04/14 | Link | Rating: 4.0
195. Dana R.
Among the nicest large chain hotel venues I've stayed at.  Much better "value" than Ritz Carlton SF ... Decor is much more tasteful at the FS, the beds and pillows are better, and the view is much nicer.   Service is unobtrusive but thoroughly attentive.

Our room had windows on 2 sides and looked out over Mascone Center to the ballpark and the Bay ... very light and airy ... not noisy ...

The beds, pillows and linens were about the best I've experienced in a hotel.

Hands down our favorite in SF.

05/05/13 | Link | Rating: 5.0
196. Jessica N.
Fabulous service from beginning to end. The bed was a dream. Huge bathroom.

Great location with door staff that helps keep the riff raff out.

05/05/13 | Link | Rating: 5.0
197. Eve L.
This place is quite nice - room was large and clean and the bed was super comfy. We were disappointed that they don't offer free wifi given how much we spent to stay here. Otherwise, we were pleased.

We paid an obscene amount of money for the room service crab and avocado omelette for breakfast, but, it was heavenly.

The bathroom was spotless sleek marble and the tub was super relaxing...spa-like.

What impressed me most was the young bellhop from Swahili - he was absolutely lovely with his British accent and old fashioned manners. He assisted us several times during our stay and it was just so refreshing to work with a professional of that caliber.

Truth be told, we experienced that level of service from all Four Seasons staff during our stay, it's just that he stood out as truly extraordinary.

Would certainly recommend this hotel to others!

22/05/13 | Link | Rating: 4.0
198. Wael S.
We booked a hotel block here for our wedding. You can't beat the amenities, and the staff at Four Seasons booking the hotel block made the process amazingly easy. However, as a hotel, not what you expect from a 5 star (room wise). We got an amazing discount on the room due to hotel block, so yes, it was worth it, but for even the discounted price, you could go to Hotel Nikko and have a better room.

29/12/14 | Link | Rating: 4.0
199. Michael Joseph C.
I always get the best room here as per my request, very nice location and the best room service food ever! I can stay all day in this hotel! The bed is so comfy!

22/01/14 | Link | Rating: 5.0
200. Stan H.
This a decent hotel, but did not feel like the typical Four Seasons.  The rooms are quite  small with average decor.  I suspect someone unknowingly placed in our room would be hard pressed to tell if they were in a Four Seasons or a Hilton.  The service was good overall, but not on par with other Four Seasons experiences.  The price point seemed quite high for what was delivered.

16/10/14 | Link | Rating: 3.0
201. Miriam R.
Loved the staff here was recommended by Ms. Kristi Karobi to go check out the Kombu Kitchen . I had mentioned to her that I'm a vegetarian and she was very helpful explained to me that they had vegan sliders and as well as an array of other options. I loved the food as well as the expertise of the bartender Alex and Megan was very attentive as well as I was over there. I am from out of town and was amazed at the courtesy and from all these workers here definitely will be coming back next time when in town. I also noticed how well they all mesh and work wll with eachother and efficiently attend to each and every person that walked i n with a genuine smile on their face. I had also told my friend that resides in San Francisco about it as he joined me briefly when he got off work.

31/10/14 | Link | Rating: 5.0
202. Abe T.
for the price I expected much better facility and hardware.  It is very clean I will give credit for that.  The room is almost like a nice motel,  concierge is not warm and helpful, the only bar in the hotel, MKT bar is horrible -- mojito is like cheap fruit juice, pina colada tastes like chemical.   Totally not what I expected from Four Seasons hotel.

22/02/15 | Link | Rating: 1.0
203. Denise W.
Pricey for what you get. TV not working. Where's their room QC. For $700/night I expect everything to be perfect.

20/07/14 | Link | Rating: 1.0
204. Abby S.
Very clean, spacious rooms. Polite and helpful staff. The restaurant and bar in the hotel is also a good place to go for a few drinks.

23/09/14 | Link | Rating: 5.0
205. Robbie B.
stayed in presidential suite on day of wedding proposal....
they made it incredible for us....perfect.
can't get better than this in SF.

21/10/14 | Link | Rating: 5.0
206. Sarah B.
This is a very small Four Seasons. You enter on street level, take an elevator up to the lobby and check in there then take a different elevator up to the rooms. Service is fantastic here. I walked in at street level with my suitcase where the very friendly  bellman asked my name. There was another guy standing near the first elevator who addressed me by my name and directed me where to go next. Check-in was very quick and friendly. She gave me a great recommendation for a good happy hour nearby (Tropisueno - try it! Great margaritas and just steps away!). The room was small but nice and very clean. The king bed was very comfy but the down comforter was far too thick, I woke up sweating bullets several times throughout the night.
I love that the room I was in had a really nice in-window cushioned nook that you can sit on and just watch the city move. Great city view.
The bathroom is nice, separate shower and large tub, lush robe and basic slippers are provided. The L'Occitane toiletries are awesome.
Again, this isn't the most grand Four Seasons I've ever been to, but the location is fantastic and the price is right (the corporate rate was $100+ cheaper than the Hyatt near the Ferry Building).

05/09/14 | Link | Rating: 4.0
207. Earl G.
For a wedding in the city, this was an awesome venue.

Short 5 minute walk from the Mission St Garage. There were about 180 guests and the room easily sat that. ( yelp.com/biz_photos/s17U…

The food: Passed hors d'oeuvres -Tuna tartare, Kobe sliders - so good! ( yelp.com/biz_photos/s17U… )
Dungeness crab cake and Sweet corn and basil Maine lobster bisque w/ toasted cornbread starter. I loved the seared sea bass w/perslane and basil risotto, confit eggplant and beurre rouge. Cooked perfectly, the eggplant was outstanding. Fine dining on a large scale. ( yelp.com/biz_photos/s17U… ) ( yelp.com/biz_photos/s17U… )

Professional and friendly staff -  They were quick and ninja like when I accidentally broke a wine glass while clinking it too hard. I only had 9 vodka/tonics out on their patio that overlooks Yerba Buena Lane. Congrats Jaclyn and Noel, everyone loved the open bar. ( yelp.com/biz_photos/s17U… )

I'll most definitely be back to try their duck fat burger. Sun/Mon nights 6-10pm they have special - burger, fries and a cocktail - $20. Might go this weekend actually.

22/09/12 | Link | Rating: 5.0
208. Brendan I.
Nice hotel, but not the best Four Seasons by a long shot. Unfortunately, if you want a cup of coffee in the morning they take it away and start charging by 8:15am, which is really unacceptable. The towels are also hard and heavily washed.

The St Regis just down one block is much nicer for the price.

15/07/14 | Link | Rating: 3.0
209. Jelena Z.
Our group of 2 guys and 2 gals recently dropped by on a Saturday night for some late-night cocktails and I was pretty impressed with the bar area and the refreshed cocktail program. Service was on-point without being intrusive - they definitely gave us some breathing room.

My all-time favorite cocktail is a Dark & Stormy, so I was understandably jazzed to try their rendition called a Light and Foggy. Made with Charbay vanilla rum, housemade ginger beer and habanero, it's no surprise I asked for a second.

The Four Seasons may just be the ultimate spot for a chill, sexy night cap - you haven't seen SoMa until you've drank alongside her on the outdoor, super private terrace offering outstanding panoramic views.

Hopefully, I'll be invited back for another round!

12/09/13 | Link | Rating: 4.0
210. Alicia M.
The staff was great, non judgmental, and welcoming.

The room was very nice and clean with a lovely view.

Breakfast was pretty yummy.

All together it was nice and I would stay again!

28/08/14 | Link | Rating: 5.0
211. Jonathan S.
Well well well... Attempted to check in early at 11:46am. Didn't happen. They said 1 hour. Didn't happen. Called at 2:00pm. They said 2:30pm. Didn't happen. Got the call at 3:25pm. One room was ready. 2nd room wasn't ready. Finally 2nd room was ready at 4:06pm. Not impressed with the four seasons. Lastly the rooms aren't anything special. Holiday Inn on steroids. This shouldn't be your first choice in SF if you are looking for a 4-5 star luxury property. I would select the St Regis or the Fairmont at fisherman wharf. However the Four Seasons did guarantee connecting rooms. The other properties wouldn't do it. Oh well. A decent 3 star hotel.

27/12/14 | Link | Rating: 2.0
212. H.ot A.
We just stayed two nights here for a quick visit to San Francisco. My husband and I have been to SF so many times and I do not know why this is our first time staying at this Four Seasons hotel. But I have to say, after this recent stay, this will now be THE ONLY hotel we will stay for all our future visits to SF.

We have stayed at several other Four Seasons and have always been blown away by their above and beyond service and friendliness. But it was during this stay at 4S San Francisco that my husband and I agreed on our new travel "law": If our destination has a 4S, we are staying there and nowhere else!

The location cannot be beat! If you are into shopping as much as I am, you will be in heaven! The hotel is surrounded by every brand you can think of. The hustle and bustle is very energetic and enjoyable. As tired as I was from traveling, my spirits were immediately lifted when I took a brief walk along Market Street from the hotel.

We stayed in the 1-Bedroom Suite and it is amazing how every detail has been thought of. The bedroom is separated from the living room by double doors and there is a window seat in both rooms. I love window seats and have a really soft spot for hotels that incorporate them into their rooms.

We ordered room service for breakfast twice and both times they were at our door within 20 minutes. We also enjoyed lunch at their restaurant MKT. I have been traveling a lot so my stomach was real picky and I couldn't find anything on the menu that I felt was agreeable. I mentioned this to my waiter and right away he said, "What would you like? We can make whatever you want." So I ordered "my version" of pasta and sure enough, they got every little request down to a perfect T!

Every corner we turned, everything we needed, every whim we had was thoroughly catered to with a genuine, warm smile. This level of service is very on par with all the Four Seasons we've stayed at and in my opinion, is what sets the 4S brand apart from many other luxury hotel brands. However, we felt it was a little bit more special at the 4S San Francisco.

06/05/14 | Link | Rating: 5.0
213. Claudia C.
The staff is very polite and helpful; you also get a free ride in a town car within 2 miles of the hotel - which is very nice if you go out to dinner wearing high heles!
The bar has plenty of good cocktails and there is a very nice ambiance until about
1:00 am
They have a smoking área (terrace) on the lobby floor
The romos are very clean, comfortable and you can request an extra bed with  a $50 charge
We did not like that the pool is strictly for swimming- no lounge área
We also did not like that you share the gym with the public; thus it is crowded and difficult to Access

18/09/14 | Link | Rating: 4.0
214. Chris H.
Cool place.  Met up with some clients that were staying there for some drinks.  Great service and they mix some solid drinks.

31/01/15 | Link | Rating: 4.0
215. Mike S.
Quite simply the best reunion with one of my favorite places on the planet started with a weekender (if you count Thursday like I do) at the Four Seasons.  I'm not sure whether it was the midnight trip in from SFO into the city that did it for me or the fact the doormen and bellhops were still ready to serve at 1 am... either way, it was  one of the first times my expectations had been met without me really questioning it.

There's a starkness to this Four Seasons that is at least slightly unlike the others in which I've stayed, but the room was pristinely clean, well apportioned and my view of a dreary early May rainstorm (just like SF spring weather) from the window seat was just the thing... to make me kick back and order room service.

Yes, try the Vietnamese sandwich.  

MKT (formerly Seasons) for breakfast is also worth getting up early in the morning.  Whether you're just into people watching on Market Street below or into noticeably above average breakfast fare, this is your spot.   Their lemon ricotta pancakes single-handedly placated me into not correcting the well-heeled gentlemen behind me about their terrible assumptions about derivatives pricing.  Afterall, I was still on vacation.  

From the market Street entrance,  you're a stone's throw away from all the shopping you're not really even into but will do anyway.   Further down, you'll find the grant street entrance to Chinatown.  I swear I walked 10 miles or more my first full day back.  

Love this city, love this hotel.  It's that simple.

22/10/14 | Link | Rating: 5.0
216. Jamie C.
Four Seasons Hotel San Fransisco is located in Yerba Buena neighborhood, with plenty of shopping nearby. yelp.com/biz_photos/four…

The hotel has 17 floors yelp.com/biz_photos/four… with beautiful rooms remind me of the suites at the Beverly Wilshire Four Seasons.  There are dividing doors between the bedroom and living room which makes the room spacious and more than enough room for 2.
yelp.com/biz_user_photos…
yelp.com/biz_photos/four…
yelp.com/biz_photos/four…

The bath is comfortable, equipt with the usual Four Seasons L'occitaine products.

I was most impressed by the huge (10,000sqft.) fitness facility and Jr. size Olympic pool that I used both areas twice a day during my stay

I would definitely recommend Four Seasons Hotel San Fransisco, its a refreshing stay and most impressive for an occasion.

27/01/14 | Link | Rating: 5.0
217. Yuki M.
I stayed 6nights last week.
It was nice :) the hotel has big gym and studio! I took yoga class and  teacher  was very nice.
Location also convenience to go main area!
But staff who working at desk, he asked my detail when I back from coffee shop cos I forgot to bring room key. His face wasn't believe what I'm saying !! Because I'm not American ? I don't speak perfect English?!
That was annoying but I had good time.

28/10/14 | Link | Rating: 4.0
218. Kathy R.
My friend and I stayed here last week-end for 3 nights and were especially impressed by the helpfulness of the staff.  Of special note was Chris, one of the doormen.
He went out of his way to secure a hotel car to drive us to a nearby restaurant.

The lobby and restaurant were decorated in very subdued, elegant tones.

It's a lovely hotel in a great location.  I would definitely stay here again.

Kathy
Pasadena, Ca

21/03/15 | Link | Rating: 5.0
219. Mark M.
Expensive, yes. But no surprises or petty extras on the bill. You are paying for a first class experience. Room was kind of small, and nothing special... but nice appointments in the public spaces. I was not overwhelmed with the view.

NOTE: Valet Parking entry is not in front of the hotel....  Seems like a really great location.

26/03/15 | Link | Rating: 5.0
220. .Hon H.
They do the best job on any meeting needs you have.  The rooms are always set up exactly to your specifications, and the catering is fantastic.  I had a breakfast meeting here last week for a small group - around 15 people - and they all raved about the food, service and setting - just what the meeting planner likes to hear!

It's expensive but completely worth it.

21/10/14 | Link | Rating: 4.0
221. Brian L.
My wife and I have stayed here on multiple occasions. We love everything, but the restaurant is our favorite. Great view, food, and very attentive staff.
We stayed at one of the suites, which was spacious, clean, and absolutely beautifully furnished.
Located right in the heart of San Francisco, it is in a prime location.
Recommended, you will not be disappointed!

19/02/15 | Link | Rating: 5.0
222. Neera P.
Attention and customer service is amazing! Room had an amazing city/ bay view. The only thing they can improve on is the quality of their mattress, bed was extremely uncomfortable. Overall, my stay was awesome.

22/02/15 | Link | Rating: 4.0
223. Mark Y.
This was my fourth visit to the Four Seasons SF.  Like my previous three, this recent visit was fantastic.  I arrived at the hotel early.  Even though my particular room wasn't ready yet, they offered a smoking room, which I declined.  When my room was ready, the front desk called to let me know.  When I finally got to my room, our bags were already in there.  The Deluxe King was probably the smallest room I've stayed in at the hotel, but it was at least 375 sq. ft.  The room was immaculate.  Cleanliness is always my #1 issue with hotels.  There were no signs of dust or random stray hairs in the bathroom!  The bed was your typical Four Seasons bed - perceived as divine by most, but way too plush for me.  Nevertheless, I did have three good nights of sleep.  There really isn't a bad view from the rooms here, and ours faced Market Street, so we got a nice view of Coit Tower.  

Service is where the Four Seasons excel in, and this visit was no exception.  Everybody we met from our initial contact at the door to housekeeping were so friendly.  We did not have the opportunity to eat at the hotel (too many good options in the city), but if you do, I have to note how good their homemade chicken apple sausage is!  For all you workout fiends out there, there's also free access to the adjacent SportsClub LA/Equinox.  It's a huge, luxurious facility with a full basketball court, pool, boxing studio, and a myriad of classes.  

The location of the hotel cannot be beat.  You're a little over a mile away from both Chinatown and the Ferry Building.  Barneys and other Union Square department stores are right outside the door, and there are lots of dining options within walking distance.  The Powell BART line is a block away, so places like the Mission are easily accessible.  

I love the FSSF, and it would be so hard for me to stay anywhere else while visiting the city!

06/11/14 | Link | Rating: 5.0
224. Izzy V.
We had such a nice  stay here ..even if it was just for one nite....the hotel is smack in middle of Union Square ...we were on 1Oth floor what a great view and a beautiful room. From the moment we walked in we were treated so well.the staff is so welcoming and courteous. We had dinner plans at Amber India (right outside to left of hotel) and did not want to havedrive home late .  I look forward to staying here for a long weekend. We had a snack at bar before dinner and the servers along with food were excellent.

31/03/15 | Link | Rating: 5.0
225. Greg W.
Was this some sort of joke?  I'm still waiting for the camera people to come out and tell me it was practical joke the whole time.  Never again.  The Four Seasons is a joke.  The entire hotel would make a nice Westin, at four stars and about half of what they charged.

The room we had was tiny and bland.  It overlooked a roof next door, super!  Now I did book through amex (which gives you upgrades when available) and tell them before hand it was our honeymoon but they still stuck us in the smallest lowest room in the hotel.  It was the same as any regular Hyatt or Westin, meaning terrible for a five star place.  When I reminded them it was honeymoon I was assured it was a good room.  Well if that's a good room this place has problems.

Also, we ordered breakfast two mornings, both mornings they screwed up the order.  No apologies, nothing to make it right. If that wasn't enough, the bill was also messed up when we checked out, in the hotels favor, shocker.  I was going to complain again at check out but they didn't even bother to ask me how the stay was.  I called the number they provided to discuss the billing error and course nobody picked up.

I really can't believe any of the good reviews, this place is a joke.  Oh and Wi-Fi not included for 700 dollars a night.

11/08/14 | Link | Rating: 1.0
226. Joanna T.
The ambiance at the Four Seasons Hotel is luxe but also comfortable.
I enjoy sitting in the lounge area by the fire. Curling up on the sofa with some wine and snacks is a perfect way to hang out - with style.

Most patrons are either on their way to the restaurant or sitting on one of the high back stools at the bar, watching news or sports, or doing what I'm doing and just chilling on a comfy seat.

Today, Christmas decorations were up in full force. A stunning Christmas tree with golden ornaments, sashays of tree boughs draped across archways and entrances.

The staff are all beautifully attired and so cordial. My idea of good-looking people are those that dress well!

Always an excellent time to be had at the Four Seasons. Is it time for you to visit?

30/11/14 | Link | Rating: 4.0
227. Tyler S.
This past year, I was lucky and blessed enough to have my wedding reception here! Being a fan favorite of the SF Property, it was one of the select few choices on my list for a destination wedding in the city, and I am pleased to report that they happily obliged!

We stayed in a fabulous suite on the top floor of the hotel rooms (floors above us were residential) that overlooked the bustling Market Street below. The team that took care of us during our stay exceeded all of my expectations and more! Every day we came back to our room, we were met with a variety of surprises (from our favorite scotch and vodka and accompaniments, to bottles of wine and charcuterie boards, to fresh cut flowers from the concierge staff)! It is the little touches like this that will keep me coming back to this property over and over and over again!

Because we were in a suite, we were given a lovely combination of Bulgari toiletries for our stay. As my husband is allergic to Bulgari, the concierge staff sent up a lovely gift basket of L'Occitane products for him. In addition, was an incredible bath bomb that I used that afternoon (it's not too often that I can find a tub that will fit my 6'2 frame)!

Our wedding coordinator, Khoa, did a phenomenal job planning our entire event for us! Not only did we receive complements on the set-up of the terrace, but we continually receive praise for our cake (thank you Jasmine Rae) and all of the food that was served, as well as the fabulous drinks that the bartenders created for our event! If I could go back in time, I seriously would not change anything. Khoa did such an amazing job on giving us the best wedding reception anyone could ask for! The best thing is that we planning our wedding from Denver, and Khoa made sure that EVERYTHING was taken care of! He is sure to go very far in this business if he keeps up the level of care and attention he provided! Thank you, Khoa!

Additionally, mad props MUST be given to all staff who helped make our stay and our event so memorable! One of our personal bartenders, Ian, did such a phenomenal job in creating our drinks for the evening, including the "Tyler Surprise". *SIDE NOTE, this drink was so popular that we ended up eating (or drinking rather), almost the entire hotel out of strawberries! Again, it is service like this that will keep me coming back to this property in particular over and over again! Also, thank you to all waitstaff and management who ensured that the event went off without a hitch.

Furthermore, super major props to chef and his entire team for providing such amazing food for our wedding! Everything from the pork belly amuse bouche to the lobster bisque to the filet to the sea bass was incredible! Thank you for planning such a phenomenal meal and for allowing it to flow and come together so beautifully!

Lastly, I would like to thank the concierge staff for ensuring that we didn't have to think about anything during our stay! The fresh cut flowers that the team sent up really brightened our room and made us feel welcome. Thank you all very much for taking such great care of us and for providing such amazing and quality service.

It is with sincere gratitude that I would whole-heartedly recommend the SF property to anyone. From staying here (you are conveniently located right on Market and are super close to everything) to hosting an event here to enjoying a well-deserved spa day! I cannot wait to come back this coming summer!

03/01/15 | Link | Rating: 5.0
228. Cath M.
**UPSTAIRS BAR REVIEW ONLY**

Since I started working in downtown SF (won't mention the year!) ... the first lesson that my sis taught me was where to get a kickass lychee martini... and folks... now that I don't work in the city... Four Seasons... you still got it!

I literally... left my heart for lychee martini... in San Francisco :P

Therefore... if you're a guest at the hotel or if you're working in downtown (which I'm not going to lie, I terribly miss...) drag your friends, significant other, or enjoy it for yourself... go here and order a lychee martini and let its goodness take over. I kid you not, it is so smooth... sweet... and strong but that doesn't kick in until you stand up. No joke... during my younger days... my sis got me 3 martinis... I did not know what BART to take back to Alameda. YEAH... :)

Anyway... lychee martini... yes... go... must... try!!!

25/01/15 | Link | Rating: 5.0
229. Brian N.
My wife and I stayed four nights at the Four Seasons.  The staff was very attentive 5 stars The facility is clean and nice, but nothing unexpected, just nice 4.5 stars. Food has been ordinary nice hotel food 4 stars here.

Overall it is a nice city hotel, perfect for business in San Francisco

21/02/15 | Link | Rating: 5.0
230. Alan B.
Hands down one of  the best hotels in San Francisco. It was my first time here at this Four Seasons. I'm fan of this hotel. If you are a person who really loves walking to everything you need to stay at the Four Seasons. You feel like you are steps away from Rodeo Drive in Beverly Hills or being on 5th Ave in New York City.

The minute you arrive to the minute you leave you will have first class service. I could not be more happier with the service the provide. All the staff from the doorman to housekeeping are always saying hello and always have a smile on their face. The rooms are very nice size for a city that the rooms are small.

I highly recommend this hotel anybody who is traveling to San Francisco. Hands down this is the only hotel I will stay when I am visiting San Fran. The spa is a must when you are staying here. If you have the chance to try private dinning experience that is a must.

Service 10+
Location 9+
Rooms 9+

22/03/15 | Link | Rating: 5.0
231. Alexandra I.
Love this classy, elegant hotel. We came for my birthday and I was very impressed (I have high standards).

When we arrived at the front, the bellman was VERY polite and helpful telling us how to get to the valet entrance. He then met us at that entrance and was waiting there before we got there.

Our room was pristine with an amazing view of Market/Downtown San Francisco, which we didn't even ask for. We ordered room service popcorn which they brought up promptly with salt and pepper to add.

The equinox gym is free to guests and very nice. There was no hot tub for us to use, which is my only complaint, but a small one at that.

02/04/15 | Link | Rating: 5.0