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Galleria Park Hotel in San Francisco, CA

Galleria Park Hotel in San Francisco, CA

Specialties

We're in the heart of Union Square, just steps away from the Financial District, world-class shopping in Union Square and cultural attractions such as Chinatown, the Moscone Convention Center, and several world-class museums. The hotel is also just a short train ride from AT&T Park, home of the San Francisco Giants baseball team. We offer complimentary Wi-Fi (3mbs), personal MiFi hotspot rentals and guest services via text. We won the American Hotel & Lodging Association's 2014 Innovation Technology Award, and we are a San Francisco County Certified Green Busines.

 

Company Info:

Rating: 3.78

Address: 191 Sutter Street, San Francisco, CA, 94104
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (312):

1. Mary P.
This hotel ROCKS. the staff is top-notch, and does everything to make your stay exquisite. They knew it was our anniversary, and the concierge sent a very thoughtful gift to our room, which, incidentally, was probably an upgrade to begin with. We had a suite, so a bedroom, then hallway to a roomy sitting room with worktable/small table/4 chairs. We could've had a mini party in our room. I can tell you we will be back next year, if not sooner. The lobby has a very cool fireplace, very retro-chic, and is overlooked by a mezzanine where coffee is served in the morning. The staff are very well trained, the colors/rugs in the hallways and our room were hip and unusual. We live in the east bay, and this place is the PERFECT staycation spot - great walks around Chinatown, nob hill, over to North Beach, or into the shopping mecca of Union Square. Great little cafe next door for breakfast goodies and take out or eat-in lunch. Thank you for a wonderful getaway - we needed it!!

24/02/09 | Link | Rating: 5.0
2. David M.
Recommended that our visiting friends stay there last week since its convenient to swing by after work ... they loved it!   Clean, new modern rooms and friendly service.   Will continue recommending it to others!

13/09/07 | Link | Rating: 4.0
3. dan c.
This may be a 3 1/2 star hotel but the service is 5 star in my book.  First of all the rooms may be small but they are lovely and the hotel is the quintessential boutique hotel with such lovely decor!  secondly we partook in the "wine tasting" they offer every night which consisted of a choice between a very good white and red wine.  We had the ability to serve ourselves with the neverending bottles so basically it was an open bar as far as we were concerned.  The second day we expected to be out late so our concierge sent up 4 bottles of wine to one of our rooms (we were a group of 6) along with a tray of sweets for us to enjoy when we returned.  I cannot say enough good things about the service here.  Along with charming, clean rooms this hotel is an awesome option.  The fact that the rates are umbelievably affordable is icing on the cake.  I cannot imagine anyone regretting the decision to stay here when visiting the city.

20/11/09 | Link | Rating: 5.0
4. S M.
Very cute boutique hotel.  Fresh white tulips, shades of blue, greens, whites, and light tones of brown furniture in the lobby make it calming and welcoming.  Rooms carry the same color tones making it very relaxing.  Room is a bit small, but I really dont mind because I'm just in there to sleep anyways. It does have high ceilings which help make it seem a bit bigger so you get more breathing room.  Also, they have happy hour - complimentary wine for all guests.  Minus one star for lack of signage...we drove passed it quite a few tiimes before finding it.  FYI...its near Medicine Eatstation. Once you see their sign, you're just about there.

23/10/07 | Link | Rating: 4.0
5. Nancy W.
Just returned from an overnight in SF at Galleria Park Hotel. The room was small, but immaculate and looked just like the picture on their website. We told them it was our anniversary and they sent a small lovely bouquet and truffles!   Staff called the room five minutes after we checked in to see if everything was in order- it was. The free morning coffee was good, the wine reception in the evening was welcoming . Staff looks at you and says hello.  We got a killer deal for the room on Hotwire.  The hotel iss close to BART, Union Square, the Thursday farmers' market and MOMA.  The room was VERY quiet- we'd go back in a hearbeat. It was our first stay there. We spend little time in our room when in SF, too much to see and do..so, if the amenities are right, small isn't a problem.

19/07/08 | Link | Rating: 4.0
6. ROSALIE B.
My mom stayed here when I used to have a 1 bdrm apt.

Stay away if you can. Teeny tiny rooms. Parking was a
nightmare.

A disappointment all around.

01/06/06 | Link | Rating: 2.0
7. Heather C.
Let me start off by saying I did not get as far as to stay here.  I was going to until I contacted them about an upcoming event over the phone and they were incredibly rude.  This was one of the worst customer service experiences I've ever encountered.  I agree with the previous post - I think they all woke up on the wrong side of the bed!

07/06/07 | Link | Rating: 1.0
8. Beth W.
I like the Galleria Park Hotel. Ok, this might be a disloyal move on my part since I work for a different boutique hotel, but the Galleria is awesome. Located in a convenient spot, a short walk to Chinatown or Union Square. And the staff is so friendly!

15/03/06 | Link | Rating: 4.0
9. Meggie G.
Have been to the city many times and like to try different locations,and this hotel has a wonderful location. Close to Union Square and the Moscone Center. Only a couple blocks from the cable cars and surrounded by shopping. The interior of the hotel is freshly painted and redecorated. The lobby is very chic and the check in was smooth. There is no designated doorman so you are at the mercy of any available valet between luggage deliverys to rooms. Rather on your own for cabs. The parking is priced right at $33 per night. The attached restaurant is okay but when we arrived at 10pm on a saturday night wanting a nightcap they where closed! Not good!! Has great possibilitys but a fresh coat of paint won't make it unless a few things like the restaurant bar hours and the doorman are upgraded.

01/10/07 | Link | Rating: 3.0
10. bhavna p.
STAY AWAY!! the rooms are small, the staff is NOT friendly, the parking garage is a nightmare. did all of the employees get up on the wrong side of the bed for 3 days straight?
I disagree with Beth, sorry. they were not inviting, very cold people. I thought of a jdv property with higher status, but I was wrong.
I gave it one star because the room was clean.

02/04/07 | Link | Rating: 1.0
11. Ryan C.
Being from the Chicago area, and having lived in Chicago proper for 6 years I am not unaccustomed to high prices for basic fare.  I also know from living in Chicago that if one wants cheaper fare, it can be found.  For some reason the concierge desk could not offer us any suggestions for a bar that would have cheap beer and decent food.  I don't know if the concierge desk didn't have the internet or didn't know that I was a paying customer.  I made a request for the location of a sports bar that was open and would be showing a variety of sports games.  Following the instructions, with the map provided by the hotel, I was led to a hotel that didn't have a sports bar in it and was currently dealing with a labor strike.  I then went to a different hotel, asked my same question.  The person who answered my question, did a quick internet search, picked up their phone, confirmed the bar existed and was open, then showed me on a new map with highlighted walking route where to go.  I felt lied to and brushed aside by the hotel.

10/11/09 | Link | Rating: 1.0
12. Joe S.
Fantastic hotel.  This is my new favorite place to stay in the city on my frequent business trips. I'll admit, this is helped by the fact that A) it's only a block from my office and B) I seem to keep scoring some cheap sale rates.  But even without these advantages, just judging the hotel in an of itself, it's a really ridiculously nice place to stay.  Tasteful ambiance and decor throughout, great location, and stellar over-the-top service.  Especially from the short-haired chick who's always the door-lady at night, don't know her name, but keep up the good work, chick...you rock.  I highly recommend this hotel for business travelers, especially if you ever find yourself having to do work in your room.  Spacious work areas with both wifi and wired LAN, quiet, comfy, and now great room service from the new restaurant, Midi.  I can't really think of any negatives about this place, unless it would be the price sometimes, but hey, you get what you pay for. It's worth every penny...

28/05/09 | Link | Rating: 5.0
13. Mike H.
Stayed here a couple months ago for work meetings and really enjoyed my stay. I will stay here again.

15/11/09 | Link | Rating: 3.0
14. Heather F.
I recently redeemed a gift certificate I had for a night at the Galleria Park and THOROUGHLY enjoyed my stay. My room was quiet, perfectly spacious, totally clean, and fully appointed. We had room service breakfast and I loved my goat cheese and herb omelet. Highly recommended.

25/06/10 | Link | Rating: 4.0
15. James J.
I like this hotel. A friend of mines was visiting and stayed here during a party weekend. When all the partying was said and done we came back here for a little R&R. The room was cozy...nice grayish/lilac color going on and the staff was very helpful...I should know, I used to work with them a while back. It loses a star since I didn't stay there and learn of it's other amenities.

29/06/07 | Link | Rating: 4.0
16. Tc A.
Always a great experience!! The staff has been nothing but professional and friendly. I usually stay in the Park Suite (all rooms located on Sutter/Keary corner), and it is worth the price. I have stayed in the Deluxe King (room too small) and the Beautiful Grand Suite (still prefer the Park Suite) which have all been corner rooms. I have to say the Park Suite has the BEST view!! The beds/linens are very comfortable!! The location is central to all. I've always parked at the hotel, saves time and love the in/out privileges. I've always been lucky (based on previous reviews) to have had someone to flag/call a taxi for me or once had the town car take me to my destination. Thank You Galleria!

27/10/08 | Link | Rating: 4.0
17. Kim P.
What a beautifully restored hotel.... chic, modern, state-of-the art rooms with reasonably priced mini-bar.  I loved the furniture, the paint job, the overall setup of the room.  Very comfortable, cloud-like beds and -- I know this is weird -- the towels were soft and had this unique texture.  The bathrobes were a nice touch, as was the rooftop jogging track.  I felt like I was in Europe!  Great location, right in the heart of Union Square surrounded by upscale shops and restaurants.

25/05/08 | Link | Rating: 4.0
18. marlene m.
my stay at the hotel was a pleasant one. why not 5 stars? well, i didnt stay long enough in the room to actually enjoy it.

here are the pros:
-clean room
-comfortable beds with an ample amount of down feathered pillows
-robes for guests
-although it's not my first choice, a good sample of FREE starbucks            teas
-nice tv with basic cable AND HBO!
-great location! great location! great location!
-in and out, single rate parking
-polite and helpful staff
-FREE WiFi !!!
-cafe and restaurant adjacent

the cons:
-not much of an outside view
-hard to find electrical sockets
-at first, hard to find the hotel. passed it twice before finding it.

21/01/08 | Link | Rating: 3.0
19. Anna L.
Great central location to where I needed to be.  However, thanks to the OracleWorld conference, I paid $350 which I think is unreasonable for a standard no-frills boutique hotel.  To be fair, my room was enormous (full business suite) and the staff was super friendly (though it still bothers me they gave my room number out to a friend of mine without asking me first).  However, this hotel should be more like $150-200/night.  I doubt I'd stay here again.

25/09/08 | Link | Rating: 2.0
20. Erik R.
It's a mask... Meaning the real hotel is behind the downtown facade. The rooms are nifty and well designed. They really look magazine shoot ready. It's a "quaint" building situated in the Financial District. You can tell a Joie De Vivre hotel is designed with a very detailed and professional eye. I loved the color scheme of the room. Very cool and modern but not too stale or overly sophisticated. Some people either love or hate the refurbished "Boutique Hotel" angle. The staff and building conditions present such a great picture. Once inside the room there is little counter space and minimal street noise on the Sutter side of the building. The bathrooms are small, but perfectly fine. I'd definitely stay here again. I have had better for cheaper and with a greater amount of amenities. But, it's close to downtown, shopping, BART stations, the Embarcadero, etc.I was very pleased with my visit.

03/07/10 | Link | Rating: 3.0
21. Ashley H.
this jdv hotel is really coo!!! i love the location. two blocks from union square, two blocks from market, and in the financial district. they have a really coo patio deck on the third floor with a little jogging track. way coo!!! the rooms are a really nice calming blue color which is awesome! everything here looks really modern and clean. we got upgraded to the park suite for our one night stay. when we walked in we thought it was kinda small...until we turned the corner...omg the suite was bad ass!!!! two rooms with a pull out in the other room. for some reason we decided to sleep on the pull out and watch Greece play at 4:30am (boo south korea for beating us!) anyways this place is great! we have a view of sutter and kearny which was pretty nice too. i would love to come back to this hotel sometime soon!

13/06/10 | Link | Rating: 5.0
22. sari h.
The worst customer service ever. They gave us one bed instead of two (even after we've called to confirm). Our room had a broken heater (which they never fixed), broken bathroom fan and a toilet that won't flush (they fixed this one later on).  On top of that, the radiator was making a sprinkler noise continuously from 5:30 in the morning til 7am.

We called the front desk to request for someone to come and fix the noise (it was also blowing off steams) and apparently only 1 person works there at night. The same guy works at the housekeeping, maintenance, bell boy, and valet. I felt sorry for him.
He came up to our room just to say it's normal. Btw, this is also their answer for everything else that's wrong (except for the toilet of course).

We went down to look for a different person who can turn the radiator off so we can sleep and finally, there was another woman at the front desk who told us someone else will be sent to our room.
Of course no one ever came. The noise just stopped on its own.

The worst experience at a hotel. I gave it another star because they waived our parking fee after we complaint the next morning.

Never going back again.

09/08/07 | Link | Rating: 2.0
23. Jennifer D.
Well as far as "WOW' factor for this particular hotel, there really isn't any. Although there was two things that did stand out and that was.....location and Masoor (don't know how to spell his name, front desk guy). The hotel has to be the world's smallest room ever, I turned four point in ever direction and I was basically in front of the bed, turned again and was in front on the desk, again bathroom and again was the front door if you happen to be claster phobic and needed to run out of the room! The front desk, Mansoor was great, gave us great advise for restaurants and tourist spots. Hotel was not anything special, the snacks basically was 7-11 quality and they had stationary that you had to purchase?!?! BUT the bedding and bathroom was very clean and bed was comfortable. Since this is an older hotel, the walls are quite thin and we happen to on the third floor next to the door to the stairs, elevator (ding) and the terrace, so you could hear EVERYTHING!!! But as far as location, this alone is 5 stars for me!!! Safe and centrally located!

31/05/09 | Link | Rating: 3.0
24. Ann H.
I LOVE this hotel - I stay here every time I come to The City.

The location is central and the price is far and away better than any value you'll get in SF. The hospitality is top-notch. (since I've never had a bad experience with ANYONE here, it makes me wonder if some people are maybe expecting "the customer is always right, even if he's an asshole" service?)
The rooms are small, sure, but this is a 1930's Deco hotel! I'll take character over size any day. If I wanted a Sheraton hotel, I'd stay in one.

I'm staying there again this weekend - my pending trip to SF prompted me to look this gem up out of curiosity.
I'll betcha $50 I won't have a follow-up review with any less stars ;)

13/11/08 | Link | Rating: 5.0
25. RJ A.
I can't believe I forgot to review this hotel. My wife and I stayed here for July 4th, paid $129/night, LOVED it. Tiny little rooms that are comfortable and clean. Staff was amazing. BART is a block away. We will stay here from now on.

11/03/09 | Link | Rating: 5.0
26. S. T.
this is a cute hotel.  it's next to everything anyone in any situation could want.  very close to china town, union square, and the wharf.  the room is cozy and cute.  the bed is comfortable along with feathered pillows.  

there is a mini fridge stocked with goodies along with a tray of sweets.  these goodies are expensive!  A snickers bar is $2.75 and more expensive than juice! if you are really that impulsive, most of the stuff can be restocked the next morning by shopping at the walgreens around the corner before you're charged (if you're quick enough).  beyond the mini fridge, there are all kinds of food all around the area to try.

the room also has a safe, tv, plenty of lamps, and a cute bathroom.  the hotel is huge on recycling and conserving energy, which i am a fan of.

18/06/09 | Link | Rating: 4.0
27. Rona D.
For the price, I feel like I should not complain but Yelp was made for this.
Pros:
Great location: BART (To and from SFO), Union Square, etc...we walked to Fishermans Wharf, China Town, Ferry Building, Washington Square, etc...
Great Staff....everyone was so nice and helpful
Wine Reception in the Evenings
Very Clean

Cons:
Small Rooms and Bathroom...(but it is SF and everything is small)
Smell from the Restaurant takes over
Cold Rooms. (Turns out, the boiler only runs at certain times during the day and night.....by 11pm it is off and if its a cold night in SF...you will freeze).....doesn't make much sense in such a cold city.) Ask for a space heater and extra blanker.
Beds Uncomfortable......(this is a preference thing...I sleep on a firm bed and theirs is extremely soft......I had lower back pain and dreaded going to sleep)

The price was right and it was my first time.......not sure if I would stay here again. I'm sure there are more options out there.

29/07/09 | Link | Rating: 3.0
28. Lerka J.
good location (however, no good clubs in a walking distance)
really nice staff...it was my b-day, so I got a card and wine! yay)
wine reception was also nice...however...being able to compare to other JDV hotels, could have been better (sorry guys)
lovely decor...cool outside area...

04/11/09 | Link | Rating: 4.0
29. Amanda L.
The location is unbeatable.  You're steps away from Union Square, Chinatown, and a 10-15 minute walk away from North Beach.  The rooms are a bit small, but if you're there to sleep and bathe, this shouldn't be a problem (the beds are supercomfy).  The only real issue I had was that the person who checked me in acted like she looked down on me (maybe it's because she saw the piece of paper I printed after booking the room on Priceline?).  Aside from her uppity attitude, I asked for a late checkout, which apparently was a little too much work for her.  While she told me I was set, a hunch told me to confirm my late checkout time; luckily for myself I did, because there was no annotation of it.  The lady working the front desk at the time was awesome enough to ensure that I got my 1pm checkout.
Aside from Snotnose girl, my stay here was fine.  I would probably stay here again, provided that Priceline hooked me up again.

10/10/09 | Link | Rating: 4.0
30. Timothy A.
I chose this hotel because it's very close to the west coast office of my company. It seems to serve its purpose well enough, especially for the price point. However, its not what you think of when you're looking at the website. It pitches itself as something modern and interesting. In the end, it looks looks like a place that has been around for a long time and simply has gone with some minor renovations like fresh paint, new(er) furniture.

I definitely think the amenities sorta suck. A single bar of soap is all I really found in the bathroom. The rooms are sorta small, and underlit. Still I've stayed at worse places in my business travels. If it's as close to my job as I think it is, then I can't say I won't stay here again. I'll probably try a few other places first though.

02/10/07 | Link | Rating: 3.0
31. emily n.
Ahhhhh, I LOVE this hotel! Everything about it...the service is fabulous, the rooms are so cute. I love staying on the outside of the hotel so that I can listen to the sounds of the city all day and night! We've been a couple times now but last time, their new restaurant Midi was open. We didn't get to have an actual meal in the restaurant but we hit up the bar twice and it was great! It gets really busy in the bar during happy hour cause everyone comes after work but it was still great. Overall, this hotel is awesome. I want to come here every weekend!!!

07/10/09 | Link | Rating: 5.0
32. Kristinamarie S.
I really am a fan of the Galleria Park Hotel.

It is in an ideal area of San Fancisco. Close to the Bart station and block's away from union square. I love the colors in this hotel. The blues and the grays with the immaculate fire place. All jvd hotels have wine hours from 5:30 t0 6:30. It is better when it is in the restaurant then in the lobby. But who can beat the wine hour. It's amazing.

The hotel keeps pretty cool. That and probably San Fran is always on the cold side.

The restaurant is pretty yummy a little over priced but the food is very yummy.  The park terrace is nice as well quite get away with the surrounding buildings. Its super windy but cold.

Rooms are pretty small but everything in SF is. Nice comfy beds too!
I'd say give this hotel a shot. Super nice staff, friendly atmosphere, along with a great location.

01/08/09 | Link | Rating: 5.0
33. Ruth K.
I stayed here the weekend of the SF marathon, but they were all booked out. So I booked a night for Sunday. I knew I would be in pain after the race and in no condition to drive 6 hours. So after the marathon I limped to the hotel to check in. Keep in mind it was around 12pm and I was sweaty and bone tired from the race. Excuse my language but the concierge was being an ass. I begged for any room, but he wasn't helping. Thankfully I waited until he left and I saw the manager. Being the helpful person that I am, I noticed she was having a hard time translating something to some Spaniard travelers. So I helped out and she helped me get into a room. She saved my stay. The beds are very comfortable and the rooms are nice. The bell hop is also the go to guy. He gave me a lot of helpful advice. There was no way I was going to walk to dinner. Delivery baby! The doorman hooked it up. I will be back.

20/08/11 | Link | Rating: 4.0
34. Yamil A.
Adding to the previous good reviews, I love this small hotel.
PERFECT location, reasonable rates and from my experience, friendly and helpful staff.
Not too long ago they had a massive refurbishment, but manage to keep their charm.
Look them up at jdv.com !

27/07/07 | Link | Rating: 4.0
35. Vivian L.
I stayed here for the first time last week. I thought the boutique hotel would be cooler than staying at a Hilton of Hyatt. I got a great deal by using Priceline.com . The hotel entrance is very nice and pretty. I didn't spend too much time in the lobby, waiting area though. I just checked in and went to the room. The room was a bit small and the bathroom a little small but it was fine. The bed was comfy. The only issue I had with the place was that the place wasn't built to be sound proof so I didn't sleep very well because I could hear every door being slammed down the hall and that kept me awake. That I missed the larger hotel chains. The front desk and valets were all very nice and attentive though.

17/12/07 | Link | Rating: 3.0
36. Howie J.
Went to convention at moscone center; perfect location near soma. Free wireless access a plus. Nice atmosphere.  Got a great rate, five stars for $70 a night, but rooms are small, although fine with me.

18/06/10 | Link | Rating: 4.0
37. Tommy P.
This place is amazingly clean when it comes to facilities (lobby, mezzanine, bathrooms, rooms, etc.) but the amenities are complete and total bullshit when considering what you have to pay to stay here.

1) If you want to use the gym you have to buy a temporary gym card.

2) There is no sort of continental breakfast whatsoever, on the contrary if you want to get any sort of meal at the place, room service or otherwise, you have to order from the Perry's Restaurant attached to the hotel which has simply outrageous prices. 3.95 for a glass of orange juice that will not be refilled and the same price for a completely plain (and bland) bagel with cream cheese.

3) Terrible service. My friends who'd traveled in from out of town had gotten 2 rooms for 4 days costing them about 2,000 dollars total when parking fees, taxes, etc were factored in. All of that expense and the rude little fucker down at the front desk copped a major attitude to them when they requested late checkout for ONE of the rooms.

Not to mention that when both of the rooms they'd ordered, which were supposed to be double beds, turned out to be single beds upon arrival the same rude front desk guy informed us (also with a terrible attitude) there were no double rooms available, there was nothing we could do and we'd have to take it up with hotels.com , who the tickets had been ordered through. Magically some double rooms became available when I made him aware that I was a local who'd be talking to the corporate office about this and made it fully well known that none of my out of town friends would be staying there again if the situation wasn't rectified (I still won't recommend anyone stay there, even though we got the doubles).

The list goes on from there. The hotel is in an awesome location and is fairly nice facilitywise like I said earlier but that's where it stops for Galleria Park. I'd definitely recommend staying clear of this place.

PS. Pretty much the nicest front desk guy I ran into, they had working graveyard so he interacts with the least amount of people. Brilliant!!!!

26/09/07 | Link | Rating: 2.0
38. Jen F.
Every night is garbage night in the Financial District. And while it isn't the hotel's fault, the background noise consisting of large trucks moving heavy dumpsters around greatly affects the quality of one's sleep. On the other hand I didn't hear our fellow hotel guests which is always a plus.

Aside from the lack (or overabundance, depending on your point of view) of auditory ambiance, the Galleria Park is a nice place. Staff seems friendly, and anxious to ensure that you have anice stay. The rooms are not large, but the beds are comfy and the sheets are luxurious. There was a cozy chair & ottoman and a nice flat-screen TV.

The bathroom is a little on the small side but everything worked great. Towels were fluffy and soft. The shower head had several modes and water pressure was good.

My recommendation would be to get good and drunk before spending a night at the Galleria Park Hotel. After a great party at the Red Devil Lounge one night I passed out cold and had one of the best night's sleep ever.

20/01/08 | Link | Rating: 3.0
39. T. A.
I recently stayed here and had a lovely time! The room was clean, fresh and comfortable. The location was perfect - within walking distance to Union Square and China Town. We took full advantage and had a leisurely stroll around the square before and after having dinner there (after having a glass of wine in the lobby during wine hour, of course!) But what truly impressed me was the staff and their attentiveness! Upon our arrival, I told the desk staff that the trip was for my birthday and we'd be leaving early in the morning for a whale watching trip. They gave me a cupcake (made by a talented Camisha) and wished me a happy belated birthday - but that was not all! When I arrived back from my trip there was a call from Camisha asking if I was still in town, and if so, she had a gift waiting for me. When I returned to pick it up I found a pretty gift bag with another cupcake, a sweet card, a plush humpback whale and magnetic frame to commemorate my trip! So very thoughtful and special! Camisha really made my trip extra wonderful and went above and beyond the call of duty! :)

20/02/13 | Link | Rating: 5.0
40. Michelle A.
Impressive for the price and the decor is too cute. Great hotel. Great atmosphere. Great location.

11/04/10 | Link | Rating: 4.0
41. Matthew A.
This hotel is centrally located and full of character.  It is an old hotel (1911) that has been updated with some modern decor.  If you don't like older hotels, you should look for another place.  The rooms are small, but cute and comfortable (I use to live in NYC, so small is expected and not a big deal - however, it seems to be the biggest complaint related to this hotel; if you can't deal with small, look elsewhere).  The best thing - a great rate!  The parking is expensive ($35) but typical for the area - it is valet with in and out.

14/10/10 | Link | Rating: 4.0
42. Sam V.
Nice update to this hotel, but they have the world's smallest rooms. Seriously, I have stayed in larger rooms in Sweden, Paris and London, where you practically have to crawl over the bed to get to the window. I pretended I was living in a cardboard box like I was still 5 years old to make it tolerable. What also really annoyed me is the office supplies they had in the room that were there for your PURCHASE. For crying out loud, isn't the damn mini bar enough??? There isn't enough room for more crap in here! The AC unit seemed in good shape, but it was just loud.

The staff here is very nice and they made check in a quick effort.  I'd give it 3 and a half stars if I could. But they just don't get to 4 stars in my opinion. Great location with art galleries and cool little shops around. They also have a (very) small gym with quality equipment  (treadmill, elliptical, bike and weight machine).

18/04/08 | Link | Rating: 3.0
43. Naura T.
The room was very clean and modern looking. But the aspect of Galleria Park that impressed me most was the excellent service.

The staff at Galleria Park are PHENOMENAL!

The ladies are very helpful and kind. The gentleman are very friendly and helpful as well, but one in particular was extraordinary - Joel. He was so knowledgeable and knew the city inside & out. And no matter how many times I bugged him for help whether it was finding a restaurant, or asking to send soaps and towels to the room. He was always happy to help and always delivered above and beyond service.

Would definitely stay here again and definitely recommend it to friends/family.

16/02/11 | Link | Rating: 5.0
44. Kimmie N.
I loved staying here. My husband and I didnt need a lot of hotel service because we were gone most of the time thanks to Jacob the Bell Captain.Though the entire staff was great too, He answered questions before we  could think to ask them. We had never visited San Franciso before but he made absolutely sure that we got the most out of each and every day with his tips on getting around the city and things to see. I dont think there was anything he didnt know about the city. He made our trip worth more than what we paid. Oh yeah.. the room was always clean. Whenever we did have a need it was responded to very quickly. When I go back I would stay here again.Awesome staff.  Thanks guys!

18/04/11 | Link | Rating: 4.0
45. Todd E.
The bed is comfy. The bathroom is fine. The hotel is clean and beautiful. The staff is friendly.

There were some drippy faucets that I could here from my bed. I informed the staff, and they said they'd take a look.

Ask for a courtyard room if you stay there! When I was there (July 2010), the building across the street was under demolition/reconstruction, and the work was active well past midnight.
The staff happily moved me to a courtyard room, and moved my luggage form my old room to my new room while I was out. They did the best they could in the circumstances. Still, they should have warned travelers about the construction.

Convenient access to BART around the corner, and restaurants nearby.

Recommended.

17/08/10 | Link | Rating: 4.0
46. Amanda V.
The rooms are small but I got 2 rooms with like a living room and a pull out sofa bed.The bathroom was super nice it was made of marble.It is a really nice hotel.

22/03/11 | Link | Rating: 4.0
47. Lynn R.
Decent for the price.  Clean room but there is absolutely no counter space in the restroom.  I am not sure if all rooms are like this.  Nice that they provide free wifi.

22/05/12 | Link | Rating: 3.0
48. Carrie B.
Super location and price.  Not much more to say about the hotel.  Bed comfortable, room small, quiet street.  Lobby not interesting.  But for the price and location, about as good as it gets for San Fran.

27/06/12 | Link | Rating: 4.0
49. Aim M.
Picked this place because it was close to the start line of the SF marathon - no one should have to start running at 5:45am!  

The staff was friendly, and the hotel very cute.  Small and old, but looked recently renovated.  The room was small (normal for big cities) but well decorated.  

The lobby had a fireplace going, which was wonderful to warm us up after being outside freezing.  Overall, this was a good place, and near to Union Square.

04/08/08 | Link | Rating: 4.0
50. Michelle B.
Parking: There is a super cheap garage ($10 a day) next door. This in itself is a perk to this hotel.

Decor: The decor of this place is amazing. Everywhere you look there are these unique little touches. The lobby is this cool silver/blue/black, while our room was purple green and black. Loved the art work, vases, window coverings, furniture, paint and pretty much everything they chose. Well done.

Room: The room was comfy and super cheap since we did the whole priceline negotiator thing.

Service: This is where they lose a start. The front office staff was very helpful and nice, but the housecleaning was super anxious about getting out on checkout day. So much so that she kept coming in the room even though we were still in there. Not sure if I had the correct check out time, I double checked and more than enough time to pack up and leave. When she kept coming back I thought what if we were naked? What the heck? I tried to explain that we would leave by check out time, but she didn't seem to understand.

Overall, I very much enjoyed the location, decor and parking situation of this hotel. Maybe next time I would put up the do not disturb sign!

16/06/10 | Link | Rating: 4.0
51. Miss K.
I just celebrated my 30th Birthday in SF this last weekend and I'm sure glad my husband booked this hotel for us.  It's so convienient and the staff are a pleasure.  Everyone was willing to go out of their way to help you.  We wanted to go dancing so we didn't have time to go out to eat, we decided to order from Hecha their Japenese restaurant downstairs and it was absolutely delicious.  The bed was ever so comfortable and the room included windows that actually open (sounds funny) which is a rareity for SF.  I would definately stay here again and recommend it to my friends/family.

18/07/11 | Link | Rating: 5.0
52. ted z.
We recently stayed at the GPH which much trepidation as it seemed to good a bargain for the price. Well, we were pleasantly surprise. This small and charming hotel is the bargain of the century for SF. Unlike the large chain hotels we have stayed at while in SF, (Westin, Marriott, Parc 55) tis is a boutique, quaint and homey place to rest.

Our 5 night stay was comfortable and relaxing. The room (king) was a bit tight with the bed, desk, bureau, comfort chair and ottoman but definitely manageable. The bathroom was spotless, good towels and well furnished.

The complimentary wine at night and coffee in the morning is perfect and the new restaurant next door for breakfast and cocktails in ideal. (next door has a coffee and bread shop which is good too)

The location is just off Union Square in the financial district. It's is easy to get everywhere with the bus at the corner, the BART and the Muni down the street and taxis all about.

Next time, I will stay here again.

30/05/09 | Link | Rating: 4.0
53. Kurt A.
We often Priceline our hotels, and we've stayed in some nice places like The Hyatt and The Hilton in San Francisco, but this one is still my favorite. I loved the lobby and the fireplace, as well as the evening wine reception. They also have great coffee in the morning.  I may have just gotten lucky with my room, but I found this to be the quietest hotel I've stayed in. It is an old hotel that has been remodeled, so not every corner is square, but we loved it.

One warning: they ran the heater in the mornings, which we had to counteract with the A/C.

22/05/08 | Link | Rating: 4.0
54. Regina F.
I can't really think of an overall word/experience to describe my stay... so my review might and will probably be long.. but I hope it will help some people who are thinking about staying here and also, everyone is different when it comes to their needs..

My cousin and I arrived at about 11am, and we couldn't check in early, which was expected. No problem. We left our luggages there and was told we will be given a call when the room was ready. We roamed around Chinatown and then went to Alcatraz. We noticed they have not called us the rest of the day. I waited till after 5-6pm to call them, and by then there was a different lady working behind the front desk so she wasn't really aware. Our room was ready, but weren't we suppose to be aware of that?

The hotel is go green friendly (which I was not aware of), which is great because I feel the same way too. Since the hotel likes to conserve, they will only change sheets upon request by placing the request card on the bed. My cousin I both placed our cards on our beds after the first night there because I noticed there was some dark black marks on the pillow cases....
I'm pretty sure our sheets weren't changed, because when we came back that night, the same spots were still there. Because of that, I got anal and didn't think our towels were changed because we saw hair on them. I hope they didn't just took the dirty towels from the floor and hung them back on the rack.. but hey, it has happened before.

Also, that same night, our main light and bathroom light went out all of a sudden. I called the front desk, and it took them a while for them to turn it back on.

I didn't make a big scene or got all dramatic about the unsanitary conditions, but I did call the front desk the next morning and let them know. I actually thought I was too nice.

The decor in the lobby, rooms, and overall is beautiful! I loved the railings and the skylight! The decor has a vintage look but also modern.  

The hotel has complimentary coffee and tea every morning and it is located on the 2nd floor where you can overlook the beautiful balcony onto the lobby downstairs.

It also has a fitness room free for all guests. It is the same size as any room there, but it's free. It also has a business center for use of computer and what not. Another favorite of mine was the outdoor terrace! IT has a small running track and the scene from the terrace on the 3rd floor was amazing!

I didn't like the housekeeping, but I loved the comfort, decor and amenitites so my overall stay was ok.

09/08/10 | Link | Rating: 3.0
55. Luke E.
My son and I stayed here in August after getting a last minute deal on Hotel Tonight. Like all the other comments, Ditto. Front desk very nice, informative & helpful. Fire place and lobby, small but comfy. Wine reception, always a bonus. Rooms small, but then  again, we're not living here, just passing through. Bathroom was great, even the tub was a decent size tub, which was important because we rode our bikes over the GG bridge and all over SF, so I needed a soak, big plus on the tub. Close to everything, we walked/biked everywhere. they even let us keep ours bikes in the room. Even stashed our luggage for a while after we checked out so we could see the sights one last time. Only downer (which is a downer in all SF), parking. I have an Excursion (oversized vehicle), so it would have cost $50 a night to park it. Luckily I had a friend a few blocks over that let me park in their business garage. That saved $$$. However, I like the hotel and would stay here again, if I got the same deal, and the same parking situation. It's a cool place, did I mentioned close to EVERYTHING. I love SF.

14/08/12 | Link | Rating: 4.0
56. Andee A.
My first impression of this hotel was great--I guess its been recently renovated so the lobby was pretty impressive to me.  It was a cold day and they had a nice fire (fake fire?) crackling in the fire place.  I also like the free wine hour they have from 530-630pm.  

The location of the hotel was GREAT!!

The rooms are kinda smallish, but very nice--you can tell they tried to update the look of the obviously old building.  

My BIGGGGGEST complaint was the PAPER-THIN walls.  I'm not kidding--I could here the conversations of the people in the next room.  

The people who worked here were great, always greeting us as we went in and out.

05/01/09 | Link | Rating: 4.0
57. Alice And Steve S.
Can't beat the location, being between union square and Chinatown, and right off the Bart and fcar stops. Bell hop was quick to get our luggage, and the front desk helped get us into a room early because we came down from napa that morning and had all our luggage with us. The concierge team was great, with a special shout out to Zach who provided recommendations with where to eat in Chinatown and directions around the area. If you get a chance to stay here, make sure to tap his brain for a locals point of view for things to do. The room was very nice, and overall being smack dab in the middle of everything really helped us plan our days!

30/05/11 | Link | Rating: 5.0
58. Rachelle G.
Great location!  Especially for an SF newbie like me.  It was beyond convenient, I could take the BART to/from the airport.  Numerous bus stops, walking distance to Chinatown and shops galore.  

Booked through Hotwire, it was a great value, $115 a night, although I did have to pay $20 extra to upgrade to get two double beds.  

As previous reviewers have said, rooms were on the smaller side but really, I was here to sleep.  Beds are comfy and free wifi was great because I could scour Yelp for more things to do!  I loved the free shampoo, conditioner, lotion and soap from Lather (so much so that I'm contemplating buying it).  

Hotel staff went above and beyond, super friendly and were always quick to answer questions.  They would apologize if they didn't catch the door before you reached for it.  The extra attention definitely made me feel special.

Should I be in SF again, this is definitely going to be my preferred hotel.

29/07/08 | Link | Rating: 4.0
59. Guido v.
We spent our anniversary weekend here (I know, we live half an hour outside the city, but sometimes you need time away from the kid) and it was pretty much perfect. We got a courtyard room on the 5th floor which was extremely quiet -- no street noises reached us and we heard no noise from other guests either. The staff were helpful and recommended us a great nearby seafood restaurant (Anchor & Hope, see separate review). The art in the room was pretty ugly (drawings of domestic scenes by an artist who was better at drawing furniture than people and some hideous oil paintings), but I don't go to a hotel for the art. The lobby decorations are hideous (this seems the norm for renovated "boutique" hotels) but we didn't spend much time there either. The best part was the "cars stay free" rate (a.k.a. parking package) which is a big deal in this busy district. We didn't try the hotel's restaurant (tiny, Japanese+tequila, huh?) but on the corner is a decent sandwich and coffee place (Bread & Cocoa); however we walked to Union Square to our old favorite Rulli. Everything was very clean and functional (even a Keurig coffee maker) and the (smallish, but big enough) king bed was comfortable. I'm deducting one star because the arrangement of the bathroom was pretty weird (no shelf near the sink and a light switch in an odd place) and because there was only one pillow size, which was a bit thick for our taste.

10/06/12 | Link | Rating: 4.0
60. Meghan B.
Still frustrating, but I did see that they removed the internet charge.  One thing that never faltered was the professionalism of the staff.

04/10/12 | Link | Rating: 3.0
61. Bonnie L.
What the Galleria Park Hotel lacks in space, it makes up for in customer service. (Sans one less-than-friendly man who gave me my key)

The location for me at least was superb. Maybe this is just something that is so innately San Francisco, but everything was either a 5-min walk away (some of the best restaurants I've eaten at) or a 5-min cab ride away (some of the best bars I've gotten drunk at). And since I was a visitor, the concierge/front desk was SUPER helpful. And didn't mind our drunken fraternizing. One in particular, Chris I believe is his name, was incredibly nice. And they have these adorable little tidbit sheets for each of the staff members, suggesting cool places or info about S.F.

No bar here, though they do offer a happy hour free wine social. I saw a few people drinking and socializing during that. And they also put our Asian rice crackers in bowls for you to munch on. I have never seen so many Asian people in one like 10-mile square radius since being in China.

The double-bed rooms my company booked us in are INFINITELY TINY. So we actually upgraded to a suite on our own dollar since they only $40 more per night for a living room + bedroom suite w/ a fireplace. And a bathtub. The original room only had a standing shower and like about 4 feet of open carpet space. It was sooooo small. Glad we upgraded. I believe they gave us that rate though because the Internet didn't work on the bottom 3 floors (they were doing some kind of construction work while we were there).

So, since it's so tiny and because there is no bar they get minus one star. Oh and their room service food comes from a café across the street. Like why even run a hotel if it doesn't have hospitality? But, anyway they really made up for it with their customer service. And I liked the décor, too.

01/04/09 | Link | Rating: 4.0
62. Michelle T.
Not worth the money. Was staying here for a business trip and found the room to be tiny. I felt like I was in a shoe box. I literally could see the bathroom from the bed....ewww. The hotel is very old, so be mindful that there is NOT central heating. The heater is an old metal contraption on the wall that you need to turn a nob which is not easy to gauge the temperature you want it to be. To use the heater, you must open the curtains.....there are blinds, but the whole process is inconvienent and not at all accurate.

22/03/11 | Link | Rating: 2.0
63. Nicole S.
The location is great.  Easy access on the BART to and from SFO.  Restaurants galore.  Union square a plus.
I'm pretty picky about bathrooms and that is the downfall here.
The shower is tile and grout and the grout was dirty and in need of replacement. There was also no counter space around the sink..
Mind you, I stayed in the junior suite.
Overall, it was a fine hotel - good rates - good location - comfy bed - poor service - poor bathroom.

17/10/09 | Link | Rating: 3.0
64. Cooter T.
cool light fixtures in the lobby, very up to date furnishings and color palette.

the desk clerk didn't give me shit when i rolled in here at 11:00 at night with my bike.

my favorite thing about the hotel is that they have padded headboards on their king size beds. that's a nice touch when you're getting pounded from behind by a belgian with a large schwanz and it's a hell of a lot sexier than wearing your bike helmet while getting laid.

cootz OUT!

({})

10/06/10 | Link | Rating: 4.0
65. Sandy S.
Cute hotel if you're into the older boutiques hotels.  The room itself is small yet cozy.  The bathroom is just small.  I had to get used to the open window in our bathroom.  My husband and I drove around the block four times to look for some sort of parking.  We ended up parking in a nearby parking structure.  They do have valet service which is directly in front of the hotel.  

Chinatown and Union Square is only within walking distance of the hotel.  Lots of places to shop, but you have to keep an eye out for a place to eat.  We ended up having dinner at Lori's Diner which is down the block from the hotel itself.

31/05/09 | Link | Rating: 3.0
66. mel w.
Location-A-We were a stroll away from good food(Breakfast,Lunch and Dinner). Oh the hotel has a bar inside as well.
Service-A+-Everyone was really friendly. Whenever we needed a cab they hailed one for us without fail.
The housekeeping staff did a great job.
We really enjoyed the daily wine meet and great in the lobby.
Compared to other hotels in the area the price was right one point!
I would for sure rec this hotel. We will stay there when we return to San Fran.
P.S. The pictures are a true representation of the hotel. Sometimes you see pictures and when you see it in person it looks a lot different.
The loby fireplace is beautiful

25/06/09 | Link | Rating: 4.0
67. H L.
I've stayed at this hotel enough time to be in about 5-6 different rooms.  This place is a small boutique hotel.  Nice clean rooms and well decorated.   They have a wine reception at night and great coffee in the morning.  Aside from that, nothing special.

No eateries in our near the hotel. . . major bummer.  Also the worst thing about this hotel is the street noise if you get one of the outside facing rooms.  The inside facing rooms are better for noise, but then your window is the windows of other rooms.  Oh, the AC hangs from the window and during the summer, it's tough because of the noise. In the winter (or summer - it's San Francisco after all), it can get cold in the room because it is an older building.

The staff is not that friendly.  I would have given them place 2 and a half.

06/07/09 | Link | Rating: 3.0
68. Kate C.
First and foremost, I have a dog, and finding a pet friendly hotel is usually difficult and requires and expensive deposit. this place doesn't. The patio on the third floor was great. Our room was small and clean with nice high ceilings. Friendly staff. Free wine hour in the evening.

21/09/11 | Link | Rating: 4.0
69. Ruby R.
I liked this Hotel up until me last stay. I just have two words Bed Bugs.

28/02/11 | Link | Rating: 2.0
70. Karl F.
Sweet little find.

Located close to the Moscone Center and Union Hell...oops, Square, this place has easy access for convention goers, yet it doesn't have the sick, antiseptic corporate feel of some soulless Hyatt or Hilton.

The staff was always very nice and extremely easy to deal with.  The room, while a tad small, had a few negatives (no electrical outlets, remote didn't work) but overall the place was a great, great deal.

05/09/11 | Link | Rating: 4.0
71. Kristin D.
I stayed here two nights in March with my boyfriend and dog. The hotel is super cute and in a great location. You're so close to shopping, dining, and public transportation. The rooms are small, but how much room do you really need? This place is perfect if you're traveling with a pet. There's a small park on the 3rd floor that is a great dog track or just a nice place to hang outside. And if you don't really like animals, they told me that all dogs stay only on the 3rd floor, so I'm sure it wouldn't be an issue if you asked to be placed on another floor. The hotel is older, but kept clean and tidy. Valet's a bit steep at $35 a night (plus tax), but it's San Francisco, what can you do? We got a really good price on the room due to a promotion they were running, so the parking didn't sting too badly. Overall, a cute place with great staff and comfy beds.

04/04/11 | Link | Rating: 4.0
72. Brian N.
Not bad hotel. The recent renovations make this place look very modern. I stayed in one of the "King" rooms. It's much larger than you would expect from a boutique hotel.  Bed was ok. mattress seemed a bit stiff  but the pillows were plush.

The room was pretty much a studio apartment. It had wo separate closets and an additional sink/bar area. The bathroom was a shower stall only, (no tub) but the sink was very modern and new. Living area had a loveset and mini coffee table on one side, and the desk and a single seat with ottoman.

Has a nifty little walking track on the 3rd floor. The track is shared with the Crocker Galleria, (a 3 story shopping/food court). Lots of different restaurants, but most are closed by 3pm, (when the rest of the financial district is closed).

The only real downside to this SF hotel is the WIFI. It's very weak in my room. But you can't really argue because it's free and available throughout the entire hotel. Plus you still have the option to go with a wired connection.

Overall, if the price is right, I'd stay here again.

28/10/09 | Link | Rating: 3.0
73. Kellen M.
We just got back from a six night stay and had an pleasant time.  My wife who is a light sleeper prepared for the noise by bringing ear plugs.  It was loud at night but the location more than made up for it.  

We booked through Travelocity and got a good deal.

Overall our room was clean and modern.  

The wine hour in the evenings was really nice as well.

13/09/09 | Link | Rating: 4.0
74. Dennis T.
FIRST of all, what's up with SF and their obsession with Lady GaGa? Throughout my entire trip in "the Bay," I seriously heard Lady BooBoo (my nickname for her) over the radio and in the clubs like a million times. Gross...

Anyway...

We stayed here. This was the hotel we choose. The price was reasonable and it was centrally located in the middle of downtown SF. It was within walking distance of Chinatown and other numerous shopping locations. The service was on point. The entire staff was polite and courteous. They didn't even give me any weird looks when I strolled down to the lobby at 4am asking for some matches. Why I needed them shall remain a mystery to you all. =)

The room itself was pretty nice. It was more spacious than I would have thought. The one bone I have to pick with this place is the fact that they charged 35 bones for parking. What can you do?

Also, take advantage of their complimentary Wine Hour. I forget what times, but when you arrive just ask them. We got to load up on some Red/White wine before we hit the town. This is definitely a great option if you're in town and in need of a place to stay at with reasonable rates and isn't dumpy.

13/04/09 | Link | Rating: 4.0
75. Vianna H.
My boyfriend and I staid at this hotel. Everything was awesome. Great customer service! When we checked in they asked us what was the purpose of staying, we told them it was our anniversary and he was so nice and upgraded our room to a king size with no charge! love the location were close to everything. All employees offer to help you with anything especially directions. The room is nice and clean. The bed is so comfortable!! Definitely staying here whenever we come back to Frisco.

29/05/11 | Link | Rating: 5.0
76. Louis B.
I have stayed at this hotel many times in the past and never had any issues whatsoever.  This last time there a few minor hiccups.  The wifi was hit or miss and the wired connection in my room was not working.  Spoke to the front desk and it was finally taken care of the next day, which was a little slow considering it was disconnected from the hub (30 sec fix).  

Place could definitely use a better gym.  Thankfully not many people who stay here make use of the "exercise room" so I never had to wait.

All in all, the hotel was very clean but it's definitely a crap shoot when it comes to the size of the room.

I would probably stay here again but I will try another hotelier next time I'm in town.

09/10/09 | Link | Rating: 3.0
77. Adam X.
A few months ago friends had rooms here and I hung out for the evening. Very small rooms with feather beds, but some of the other reviews say they had large rooms so... Some of the highlights are a great roof top patio with benches, plants, and an overhang, and a nice lobby. I never checked if there was a bar, but there have to be 100 within 2 blocks. If you can get a good rate I would highly recommend it. I see people talking between $125-350. if you're looking for an interesting somewhere downtown to hang out with a friend or even maybe a date, the roof top and a bottle of wine might just do nicely. Security wasn't too bad, just a front desk clerk.

23/12/08 | Link | Rating: 3.0
78. Thomas T.
First let me say that I travel quite a bit and am very picky about my hotels - this was the first hotel that compelled me to write a *positive* review for.

What a wonderful boutique hotel!  I stayed here 5 nights in Feb 2009 and really enjoyed my stay.  The rooms are spacious enough and the beds are very comfortable.  This is an older hotel which has recently been tastefully refurbished and has lots of charm.  Every evening there is a free "wine hour".  
The staff made a strong effort to greet me upon my arrival/departure each day, and many staff members remembered my name.  The staff was also very helpful about sites to see, restaurants, and directions.
The hotel was impeccably clean.
Excellent location to many San Francisco sites. I didn't have a car but was easily able to walk or use public transportation .
I will stay here again and again.

15/02/09 | Link | Rating: 4.0
79. Jennifer M.
As a local I wanted a place to get away for the weekend and enjoy downtown with my boyfriend. I walk by the Galleria Hotel everyday so knew I would love the location. The hotel has a beautiful & unique lobby. The first room I was placed in was VERY small and nothing special. After realizing I had paid for a King bed and was placed in a Queen I switched rooms. The king room was much larger & very relaxing. The amenities were standard, fridge, mini bar, etc. I recommend this place for location, price, and hospitality. Parking is $38 for valet.

19/12/11 | Link | Rating: 4.0
80. Denz E.
I loved my stay here!  Lobby is beautiful and rooms are clean and just big enough. The location is just right - got my bottled water from 7-11, a quick snack before a party, and a bottle of wine from a wine shop as gift to the party hosts - all within walking distance. Need a cab? A lot of them pass by.  I got a deal through my Hotel Tonight iPhone app and I'll definitely give it another shot in the future. Price? Affordable taking its downtown location into consideration and it is in, well, San Francisco.

23/12/12 | Link | Rating: 5.0
81. Claudia G.
I liked it! I'm becoming a fan of these cute boutique hotels where the decore is different
These hotels have character, I have nothing against a Westin, Sheraton or Marriot or whatever but staying at a place like this somehow seems more fun.
The BF was here during the week for a conference and I flew out for the weekend. I debated between staying in the room he had been in b/c of the higher floor (less noise) but ultimately went for a bigger bed on the 3rd floor.
Although the room was right next to the ice/vending machines and not too far from the elevators noise wasn't an issue.
We didn't have time to enjoy the wine hour :( but I'm sure its lovely.

On Saturday morning I went out for bagels and convinced the BF to come out to the cute courtyard on the 3rd floor to have a nice breakfast outdoors.
I couldn't get a wireless signal on my iPod touch but the BFs laptop did have internet, although it had to be plugged in and was slow.
The staff was pleasant in the minimal interaction I had with them.
The location is good: a few blocks away from the bart that we took to and from SFO airport and also walking distance to union square and chinatown and other cool stuff... RICKHOUSE!
We would stay here again.

13/11/09 | Link | Rating: 4.0
82. Lyndel A.
We stayed here last Saturday night. It's in a great location, the rooms were really clean - the location is great, and the price is so reasonable. They had a wine reception for guests in the late afternoon. The staff were so helpful. I would definitely recommend this hotel to anyone going to San Fran.

21/02/12 | Link | Rating: 5.0
83. Gil S.
I love this place (4 stars), you'll hate it (2 stars), so let's settle on three.

It's SF's oldest boutique hotel.  "Boutique hotel" is San Francisco speak for a dump, after it's been rebranded by new investors with a flair for paint and no interest in  mattresses.  Only, this one has been around so long the paint has returned to the original color so it's just an old independent hotel.

This one is precious and cramped, with small rooms and narrow seemingly redundant staircases and hallways leading up, down, around, and through.   In the old days architects apparently had a problem turning square pieces of flat land into multi-story buildings without designing everything to be ajar.  Many low-ceilinged ballrooms the size of a two car garage and funny carpet smells hosting obscure conventions of low paying industries.

The location is perfect, in a good neighborhood on the edge of (and a couple block walk) from Market Street, Union Square, and the Financial District.   Just don't bring a car, that's about as useful around here as hiding a llama in your room.

It's attached to a small crowded urban mall (Crocker Galleria), with a pleasant outdoor roof deck / mini picnic grounds to get away from the bustle.  So no shortage of shopping and food.

For service, let's just say they're more like regular joes than trained hospitality professionals.  When I was there this morning the bellman / concierge lost his patience with a foreign visitor's lack of English skills and sent him to a crappy local diner even though he was clearly loaded and could afford the best breakfast in town.  Get over the fiction that they're there to serve you and treat them like a nice chap you just met at a bar, and you'll be fine.

The place is very business oriented if not efficient, it's just fine for a budget professional stay or single / couple tourist travel (too small for a family) if you're more into serindipity than romance.  Just keep an open mind, mmmkay?

14/06/07 | Link | Rating: 3.0
84. Katy B.
Booked through Priceline for a decent price.  The actual website of the hotel said it was booked up, so it's good that Priceline had some reserved.

This hotel was redecorated in 2006 (I believe that is what the front desk woman said) so it looked completely different from when I stayed in 2003.

It's very beautiful.  Decor is modern, full of blues, teals.  The hotel is older.  It's not a completely renovated brand new sparkly luxury hotel.  It's an older hotel which has been thoughfully redecorated.  If you're ok with that, the decor makes it very cozy and comfortable.

Pros:
They offer recycling, which I love.
Beautiful decor.
Close to Market, Ferry Terminal, BART, cable car, etc.
Low cost.

Cons:
Small room.  (Had King standard room)  It wasn't horribly tiny, just small.  But you get what you pay for.  
Older hotel.
Pillows too thick, hurt my neck.

Overall, it's a nice hotel and I would stay there again because of the decor and location.

05/09/10 | Link | Rating: 4.0
85. Jessie H.
We made a quick trip to the city and absolutely loved this hotel.  We walked to Chinatown then caught the cable car to the wharf.  We ended up walking back from the wharf to hotel which was about 15 blocks but still not too bad.   I pulled up out front and as soon as I checked in we had the valet attendant come out and retrieve our bags as well as bring them up to our room.  We had a room on the top floor (8th) and it was great, they are a little tight for 4 people (we had the 2 double beds) but we managed just fine.  Some other reviews complained about the bathroom but I found it to be just fine.  There isn't much counter space but other than that it was great.  Room was very clean and quiet.  There is a keurig coffee maker in there as well which was a nice feature.   View was beautiful out of our window.  The 3rd floor garden terrace was wonderful, my kids loved it and it connects to a building with a bunch of restaurants as well which was very handy.  We checked out the next morning but didn't want our car yet so we were able to leave it there as well as our bags were checked into the closet storage with tag numbers attached so we could shop and not worry about our stuff.  It worked out great since we came back to add more stuff to our luggage.  There is a charge for parking but cheaper than driving around the city.  The complimentary wine, coffee and tea were great as well.  When we were finally ready to leave the valet attendant from the night before was working again and remembered  us.  What great customer service.  We didn't wait but 10 minutes total for our car plus our bags to be loaded into our car.  Every one of the staff members were extremely friendly.  I will definitely stay here every time I come to the city.  Thank you for your great service.

12/04/13 | Link | Rating: 5.0
86. Elizabeth H.
I booked this room via Hotwire and thanks to the magic of the internet, I was able to sneak a peek at the names of the available hotels before committing. I LOVE Joie de Vivre hotels so I was very excited to see that this hotel was available on Hotwire.

The Good:

* Chic lobby
* FANTASTIC location

The Bad:

* Finding out that I'd have to pay a $20 upgrade fee for anything but one double bed. Seriously, who has rooms with one double bed these days??
* The upgraded room was SMALL.

The Amusing:

* The couple down the hall seemed to be REALLY enjoying their alone time.

The Verdict:

Next time I'm sneaking peeks at Hotwire hotels in San Francisco, I'd try for something else -- the upgrade fee really rubbed me the wrong way.

08/12/09 | Link | Rating: 3.0
87. GiGi g.
This charming boutique hotel is a steal for the price.  Conveniently located walking distance to the Montgomery St BART, the Galleria Park offers comfortable accomodations neighboring the must-see areas of San Francisco; Union Square, the financial district, the ferry building, north beach, chinatown.  

The service here is great- Joel went out of his way to ensure we were happy with our room. They offer a complimentary wine hour in the afternoons! I was in town for a girl's weekend (in our late 20s) and was very pleasantly surprised with the overall quality of this hotel and its staff.

21/12/10 | Link | Rating: 5.0
88. Nilda T.
My friend and I stayed the night here for the weekend of Nike Women's Marathon.  We got here early before noon, thought maybe we could just leave our baggage in the closet, while we go sightseeing, but the room were ready for us, and we were able to check in early.  It was an extremely busy weekend for the race, and all the staff were friendly and very welcoming.  Our room was small but cute, but cozy.  The complimentary wines are a plus, especially after running a marathon!! :)

It was conveniently great location for walking distance to everything, even after running 26 miles, there are many good places to eat nearby :)  

I'll definitely come back for more stay here :)

19/10/10 | Link | Rating: 4.0
89. Amy L.
I stayed here for 2 nights.  The bar has a nice atmosphere and decent food.  I had limited interaction with the staff but they were friendly.  

Quirky: The hotel has been refurbished and I find it charming...  Part of the charm to me is this "old smell" that still lingers.  It may sound strange, but there is something nostalgic and comfy about a place that reminds me of my great-grandmother.  

Noise: I stayed in a room facing the interior.  No view, but I'm sure it was more quiet than those facing the street.  I had to work very early, so I preferred the quiet.  That said, I could definitely hear the youngins out in the hall while they went between rooms.

Biggest Disappointment: I sat in my car directly in front of the hotel for 5 minutes, waiting for valet service.  No one came.  I finally called the front desk, who hadn't bothered to look outside, and they sent someone (but even then it wasn't immediate).

Biggest Plus: The room rates are quite reasonable!

15/06/10 | Link | Rating: 3.0
90. Poma Celeste T.
For San Francisco, the hotel location is ideal, the hotel itself is beautiful, they're dog friendly and that's a plus. The 3rd floor garden is awesome (for me and the dog!), the fitness center is tiny - but they have a 24 hour fitness on the far end of the block.

However, the valet service (the only parking option they offer) sucked big time. The attendees were hardly ever there and the wait was often long. One of the guys was nice, but the niceties didn't make up for the lack of efficiency.

This weekend, the front desk staff was pretty horrid and full of attitude. I've stayed at many of this hotel's chains and the people here - particularly the women were by far the snobbiest/snottiest. They need to either be thankful they work in a nice place or change jobs. I even tried being nicer to hopefully crack a smile, but got nothing. I don't need this kind of "welcoming" - I'd rather swipe my credit card into a machine and get a room key spit out like they do at the Virgin America counters with boarding passes.

Overall: If you can ignore the poor customer service, the hotel is a beauty!

06/07/10 | Link | Rating: 3.0
91. sarah beth S.
I got this place place for under $100 a night on Hotwire. It was just one night, for a girl's night out in SF. For our purposes and price, I wasn't expecting much, but we loved this place! Three major points contributed to this love- location, aesthetics, and free wine happy hour!  

Location. Near union square, a few block stroll. Apparently most hotels in this area are pricey, so this is a good deal. Of course, to get the under $100 deal, you must go through Hotwire, that deal is subject to availability and you won't be able to know for sure which hotel you are staying at.

Aesthetics-  Love the art deco/nouveau look soooooo much. Adored the wrought iron railings in the lobby, the color of the walls in the rooms, the ornate velvet chairs, the fabulous sculptural fireplace in the lobby, and much more. And now I've decided for 'someday-when-I-own-a-home' that I need a white terry cloth shower curtain, which is somehow so luxuriously homey.

Wine Hour- 5:30 to 7:30- something like that- they put out copious bottles of wine and glasses in the lobby. In fact, if I'm ever in the area around that time, I know where to pop in! My bff and I were celebrating the night before her wedding, I had just flown in from LA, and I was thinking on the drive from the airport to the hotel that I could really go for a cold glass of chardonnay. That wine hit the spot! It was totally drinkable, too, for a presumably cheap wine. After indulging in two or three glasses,  we romped tipsy around Union Square. Ah, good times.

I don't know many hotels that do this wine hour thing, but what a wonderful idea! The chains could stand to learn a thing or two, it really adds a layer of luxury and fun.

Here's a random tip- when we checked in, We asked for 2 double beds. We were told that Hotwire only covered a king sized bed, to upgrade to 2 doubles would be $20 extra. Nevermind, we said. We'd deal with the king. Then they gave us the double beds anyway, for free! But the people who checked in beside us went through the same routine and agreed to paying the extra twenty.

20/11/09 | Link | Rating: 4.0
92. Julie R.
Loved this place! Convenient, fun, chic and hip.

Bonus was finding out that they have a free wine tasting/happy hour in evenings!

This was my first time staying at a Joie de Vivre Hotel Chain and I was really impressed.  The room (516) was average size, bathroom was incredibly large and so spacious that we could have fit our lounge chair and foot stool in it and still had plenty of room left over to get ready.

Perfect for a weekend getaway and you can't beat the price.  Paid around $125.  Don't forget to ask about parking if you are from out of town... Paid $20 for 2 nights but many other comparable places were asking much much more.

I would definitely return and will look to stay at another chain on my next holiday!

28/01/10 | Link | Rating: 4.0
93. Vivian D.
Pros: Great central location in downtown SF, valet available (although expensive), lobby is beautiful with modern decor.

Cons: Rooms are on the small side and are not as updated. Furniture was oversized and it looks like they will be in need of a renovation soon. The room we had did not have much of a view. Walls are paper thin so you can hear EVERYTHING outside in the hallways. Luckily we scored a corner room that had an additional door leading out to the halls so the noise level was pretty low.

Customer service at the front desk was HORRIBLE (particularly just one guy with an accent but didn't catch his name). Checked in to our room only to find a teeny bed when my hotwire confirmation specifically stated a queen. Called downstairs to ask and was told all rooms were booked and that purchasing from hotwire does not guarantee room/bed size. We get what is available at the time of check in...he should know because he used to work at Hotwire. Um..OK...after listening to his BS we called hotwire and complained. A few seconds (literally!) later the same front desk dude called us back with the news that 2 rooms with queen sized beds *magically* opened up. What a douche.

Giving this place 3 stars because we found a great deal online for such an awesome location. It wasn't the best experience, but it was a decent place to crash. Realistically it was more like a 2.5 stars but I'm feeling generous today

21/07/10 | Link | Rating: 3.0
94. Heather J.
This hotel is exquisite! The staff was so friendly! I LOVED my experience. Located in a perfect central SF spot within walking distance to many local attractions including the ferry building, chinatown and museums. The room I stayed in was so cozy and comfy It felt like I was staying in my own apartment. Sadly I missed breakfast so I can't comment on the food/room service.

15/03/12 | Link | Rating: 5.0
95. Mike B.
When I just got here I was pretty pleased.  There is free internet and the staff is pretty friendly.

What killed it for me is when I got room service my meal was an hour late and cold.

They have something going on with their restaurant and they partner up with some outside company.  As a result no one is responsible for the fact that you don't get your food in time.  My advice - if you choose to stay here - don't count on the room service.

08/12/10 | Link | Rating: 3.0
96. Apple C.
I only stayed here because my gf is a JDV employee. Though we live in Oakland, we wanted to stay in the city for my best friend's birthday celebrations, and then play tourist with the rest of our weekend.

The hotel was nice. It's right by Union Square so there were tons of stuff all around. The lobby was a bit small and a bit colonial-ish. The staff were friendly but stiff, as if they were trying too hard to be professional. Except the valets. They were really friendly.

Our room was nice, a King deluxe. I really liked the green-turquoise motif. We had a corner room; one window faced the building, and the other window looked down Kearny. I watched people go in an out of Walgreen's. The bed was big and comfy enough (though not as comfy as Hotel Kabuki in Japantown!).

However, the bathroom was a JOKE. It was the smallest bathroom. Ever. I've been in bigger ones on airplanes. My gf is 5'6", and her knees hit the wall while sitting on the toilet. It was actually funny.
Shower curtains were terry cloth. Was I supposed to use that to dry myself off or get another towel?! I thought it was kind of nifty, until it got soaked during my shower. Then I wondered how often the "shower curtains" were changed.

Another thing I thought was hilarious was the wine reception in the lobby. On our way out to meet with friends in Japantown, I literally stopped as soon as we got off the elevator and said, "where am I?!" The lobby was filled with (mostly) white women between 25-50 years old  drinking wine and socializing. It was so surreal. I had to stifle a laugh on our way out. Still, the women seemed to be having a good time. I'd advise any wine-lover who's staying there to check it out. I can't knock it since I hadn't tried it.

Oh, I must review the engineer. When we were checking out, the bell-hops were all occupied so one of the engineers came around and volunteered himself to help me with my bags. It was so nice of him. I told him it wasn't his job, but he insisted on helping since he was an employee of the hotel and I was a guest. He earned an extra star from me for that.

20/10/10 | Link | Rating: 3.0
97. Veronica V.
Ill leave it at two stars because parking was an extra $40.  Not cool

Pros- very nice room.  clean. cute bathroom. comfy beds. free coffee in the morning on 2nd floor balcony

cons- again the parking fees...ridiculous. the air conditioner made a buzzing sound the whole night (aaarrrgghh!). i felt i had to put in extra effort for the front desk ppl to be nice. (they had a snippy attitude)

18/04/12 | Link | Rating: 2.0
98. Ida M.
This  actually should be 3.5 stars.

I found this hotel through Priceline...got a decent rate for a 2 nights stay. My husband and I got here a little before the usual check in time but the staff , thankfully, didn't give us any hassles and we were able to check in right away. We were given a room with a queen size bed (Rm 209 to be precise).

I do agree with the other reviews....the rooms are on the small side. We could care less, though, since we're not in our room most of the time when we travel anyways. The bathroom didn't have any counter space though and that's what you get from having a pedestal sink. It had also a lingering moldy smell and I think it's mainly because of the terry cloth shower curtain. Can't complain about the shower pressure....it was great.  We came back to our room after meeting up a friend for coffee, probably around 5-5:30pm, only to discover that our room was right across the gym and you can actually hear the machine whirring (somebody was working out!). The sign posted outside the door stated that the gym is open from 7am till 9pm. I don't know which is worst, being across from the gym in our room or staying right NEXT to it on Rm 211. Despite of this, it was never an issue since we would leave early enough before anybody got to the gym.

Valet parking is on the steep side and we did expect it....$35 plus tax per night with in & out privileges (I would hope so!).

We were able to store our belongings after checking out while we did the SF Architecture Walking Tour (highly recommended by the way).  This tour started at the hotel lobby and the fee ($20 per person) is waived if you are a hotel guest.

Despite the shortcomings of this hotel (small rooms and bathrooms, parking fees), we still enjoyed our stay here. They offered free coffee and tea every morning which was a nice touch. Free WiFi was provided to guests, which I didn't have any trouble accessing. We did like the decor and color palette the hotel has, modern in a historic building. The location is perfect, very convenient to pretty much everything.

13/12/10 | Link | Rating: 3.0
99. Madeline W.
This small hotel has a great location, nice staff, chic decor, a nightly free wine hour, and great prices. I think we were able to book two weekend nights through Priceline for less than $100 a night around Christmas.

San Francisco has many nice hotels, and competitive prices in the Union Square area mean there are deals to be had. This hotel will not give you a brilliant view or many special amenities, but you will have a very nice stay in the most beautiful city in the world!

24/02/11 | Link | Rating: 4.0
100. Candida R.
Initially, this place was lower on my list of hotel choices in the city. However, it has really grown on my due to the staff and level of service I receive every week that I stay here (thanks Eric!)

I am also a member, so I get a nice bottle of wine every stay, just one of the perks of staying here.

Recently, I needed a hotel in mid-December, so not the time to stay in the city, as everywhere but the seediest places are booked. The online tool said they were booked, but I thought I would call and see if I could get on a list or if there was a secret room somewhere.

I got a room, no problem. And a follow up email to see if I needed anything else. Their customer service is outstanding, I can not recommended this hotel enough.

31/12/10 | Link | Rating: 5.0
101. Gary M.
Good location, nice rooms and has a bit of a boutique flavor to it. The beds and amenities are nice. The rate is solid, but could be a bit better considering it's away from Union Square.

I'll definitely stay again...

09/02/11 | Link | Rating: 4.0
102. Tiffany W.
My boyfriend and I just stayed here this past Saturday and really liked it. The staff is very friendly and helpful! We really enjoyed the free wine reception as well as the free wi-fi. The room was clean and comfortable. I loved the artsy feel it had and really can't complain about anything. The price was pretty good as well. We went on a weekend that was really busy in the city, so getting something under $200 was pretty good. I think we paid $185 or something, but considering the events going on that weekend we thought it was a good price. The location is great as well. We walked to Union Square in no time. We will definitely be coming back to this hotel!

05/06/12 | Link | Rating: 4.0
103. Kelly A.
Stayed here by being able to Priceline a 3 and a half star holtel for one night. Got the rate for $95 a night. Super cute rooms (although they did charge me an extra $20 to guarantee I got a king sized bed when I arrived), very clean, and located just blocks from Union Square and all the great surrounding shops. Heard they were pet friendly, but didnt see any animals, but I think that is a GREAT service and option for folks staying with them.

The only bad thing.....their free internet was HORRIBLE. Tried their WiFi connection and it was horrible, slow, slow, slow. Then used their LAN plug in cable on the desk and it was JUST as slow. Tried to use it at various times of the day and it was horrible each time. Couldnt even really get pages to load, so it was a total bust trying to use the internet.

Good deal for the room, location!

07/12/10 | Link | Rating: 3.0
104. Daniel R.
This hotel is SO cute!!! Classy, the hotel guest services, employees, and front desk are AMAZING! The complimentary wine was a very pleasant surprise!!! Location is very central. (: am definitely coming back. Zach (aka hcaz) from front desk was super helpful along with bina. Thanks for making out trip a great one.

24/06/12 | Link | Rating: 5.0
105. A.L. S.
Cute decor, comfy bedding, good toiletries, awesome location, surrounded by restaurants, free wine reception and super friendly staff all for $140/ night. The only con was the room was a little small but it's a boutique hotel and it's san Francisco.

16/02/12 | Link | Rating: 4.0
106. Chris G.
This hotel is great , small cozy rooms and great location, if u see it on any of the travel sites, book it there!! The Joie de vie website is confusing and not very user friendly also there reservation line sucks as well , got conflicting info from both and no one could explain either?? As for the hotel its location is great , for shopping and site-seeing!! Rooms are small but very clean and well maintained and the staff is very courteous and helpful, although they give conflicting info too!! Hmm maybe a Joie de vivre thing?

19/01/12 | Link | Rating: 4.0
107. Amaryllia L.
This hotel is definitely more "cute" than "nice". At $156/night (Thurs-Sun), I really expected a lot more.

PLUSES
+ Good location
+ Fantastic staff
+ Really tall showerheads? (I'm just trying to think of ANYthing that could be a plus.)

MINUSES
- Teeny tiny room. Literally the smallest hotel room I've ever stayed in besides one in downtown Rome, Italy (but that one was cheaper).
- No view whatsoever. It doesn't need to be something beautiful but my window was facing into the middle of a tiny claustrophobic courtyard. I wished I never looked at all.
- Uncooperative heater. I was there during one of the coldest weekends in 40 years of SF history and the housekeeping staff forgot to close the window after cleaning, leaving the room super chilly. I turned up the heater and it didn't seem to do anything at all. It wasn't until half way through the night that the room felt comfortable again.
- Scratchy towels.
- 1 small full-size bed that was not very comfy. I often wish I could buy the beds I'm sleeping on when I'm staying at Hilton or even Marriott because they feel like clouds...not at all the case here.
- Only 1 person could log on to the wireless network per room.

NEUTRAL
* $35/night parking - pretty standard for most hotels in this area, although sometimes you can find a nearby public garage to park at for much less.

Lots of people mention their pet-friendliness as a perk so I may come back and try again with my 2 puppies...but as a regular non-pet traveler, I was not impressed.

02/03/11 | Link | Rating: 3.0
108. Linden G.
I always enjoy staying here.  It isn't the largest rooms but it is in a great location, walking distance of good shopping. I love the happy hour wine cart, and it kinda gives off an old world friendly atmosphere. What I love is that it is so different with the whole boutique theme to it. Love it. Always great. Its fun revamping old hotels and making them trendy.

02/02/12 | Link | Rating: 4.0
109. Scott M.
My family has been staying at the Galleria Park since Kimpton Hotels first refurbished the hotel many years ago. Even with the transition to a Joie de Vivre hotel it is as good as ever, if not better.

The Galleria's attractions were always it's location, reasonable cost
and great staff and none of those have changed. What has changed is that the rooms have been redone and look more "modern", but I think I
liked the old decor just as well.

They still have the evening wine hour which is another huge plus.  The Galleria is my main choice on trips to San Francisco that I make every couple of weeks, but I do switch between the various JDV and Kimpton hotels for variety or Starwood or Marriott when I need points :)

21/05/11 | Link | Rating: 4.0
110. Liza T.
Pros:
1. Great location. Very convenience to Financial District, Bart Stations, Downtown and Chinatown
2. The decor was cute
3. Bath Robe
4. Friendly Staffs
5. Room Service was fast
6. Room was clean
7. Comfortable bed
8. Towels were soft
9. PET FRIENDLY

Cons:
1. No view from the room
2. Room was very small
3. Bathroom was small too
3. Furniture was oversize and old (i.e. the sofa and desk)

02/03/11 | Link | Rating: 3.0
111. Kimberly W.
Yes the hotel is cute and beautiful, the rooms are on the small side however for the price it doesn't seem like too big of a deal. However, I will not stay here or recommend this hotel. The staff is so frustrating and rude that it is not worth the location, price or experience here. You go on vacation to relax and have fun..... they almost feel like you need to work in order to make sure your stay goes smoothly here.

Also if you do stay here and you don't want to pay the $35/night parking... there's a 24 hour parking lot for $15/day about 1 block away.

26/12/10 | Link | Rating: 1.0
112. Jay M.
OH How awesome, let me count the ways:

1) Service - semi-freuent business traveler here and this staff is one of the collectively nicest I've ever noticed. They all look like they  enjoy being there.

2) Great Rates/value - You get a lot of bang for your buck with the king room I stayed in. Great bed, large flat screen, full size (and sometimes spa) tubs, and free wi-fi.

3) Great location - It's near the corner of Montgomery and Market which is central to the financial, business, and Chinatowns district.

4) Wine & Coffee - Evening bottomless wine hour where guests mingle is an awesome experience if you like meeting new people. Same service happens early in the morning with Coffee and Tea on level two.

I love this place and wouldn't stay anywhere else on my visits to SF.

05/08/11 | Link | Rating: 5.0
113. Jay T.
This review is for Peter in concierge.  What a help!  
Absolutely WONDERFUL!!

I wish I had him on speed dial! Well, now, I may have to do that....

Gave me every bit of information I needed + was extremely kind.
The Galleria Park Hotel is lucky to have this man on their team - - Seriously, Thank you Peter!!!!!

04/03/11 | Link | Rating: 5.0
114. Meg S.
We enjoyed our stay here, pretty much.

Pros: free wine happy hour, maids do a great job, good accessibility to bus lines, couple blocks to entrance to chinatown, couple blocks to union square shopping

Cons or other weird things:
Every hotel employee is named Joel, this is kind of strange. Rooms are very, very small. We were told we were getting a King sized bed and received a queen (at best). No tub, only little baby shower. Smallest bathroom I've ever seen. The only non-Joel employee at the hotel (Jesse) was rude and disrespectful upon our return from a night out (not cool, man).

***If your name isn't Joel, need not apply.

17/10/11 | Link | Rating: 4.0
115. lisa s.
Galleria Park Hotel is a wonderful boutique hotel and part of the Joie de Vivre group.  We love to stay here because it is very pet friendly.  There is an outdoor garden terrace on the 3rd floor which is ideal for walking your dog.  This is a great perk, so you don't have to fight the crowds on the sidewalks.  You can also leave your dog unattended in the room.

The hotel also offers complimentary Wi-Fi and happy hour. The rooms are slightly small since it is a boutique hotel, but very clean and comfy.  Coffee and tea are available in the room.  Location is perfect!  Walking distance to Union Square, Chinatown and the Financial district.

05/12/10 | Link | Rating: 4.0
116. Jason L.
Great, central location in the heart of Union Square. Turns out it's also a beautiful, historic hotel.

I'm not used to staying in the city, so when my room started rattling at weird hours for no apparent reason, it kept me up half the night. Also, the stains on the duvet were unsettling and gross.

15/08/11 | Link | Rating: 3.0
117. Amie S.
Another good mark for the Joie de Vivre chain - my only complaint about this hotel was that the rooms & bathrooms are super tiny (which is of course to be expected, since it's an old building), and the street noise was a little noisier than I wanted.

But that said, the location is PERFECT. We could basically walk anywhere within 15-20 minutes. And the bed was super comfy, plus I loved the art deco lobby and the friendly desk guys.

They also have a free wine tasting in the lobby every night - which we unfortunately skipped this time, but it looked like people were having fun!

I'd stay here again, but maybe ask for a room facing the inside terrace (which was charming and cute) next time, or upgrade to a special room for a bit more luxury.

06/12/10 | Link | Rating: 4.0
118. Pam S.
We went last year in for Labor Day weekend great location got a terrific rate on priceline when we checked in we were spoken to like 2nd class citizens when they saw the reservations were made through priceline.

However the decor is very trendy, the room and bathroom was small but it was very nicely done. We did not participate in the wine service each evening but did take a walk outside to the courtyard really like this setting.

If you can ask for a room on a higher floor I would recommend it as you are right on a main street and can hear the traffic.

Respectfully Reviewed

26/08/09 | Link | Rating: 4.0
119. Sandra P.
Stayed for work but I would return for pleasure. Older place with swanky swank decor, very friendly staff & complimentary wine hour? I'm in.  In the city?  I work at a nonprofit so the prices must've been a good price. No its not the 4 Seasons or the Ritz but I am not comparing it to those - this is a boutique hotel as a boutique should be.  

Pros-
Good location in the Financial District, 1 block from the Bart @ Montgomery.  
Very friendly and knowledgeable staff.
I for one loved the tall shower heads - thanks from the Girls 5'9 & over club!
Stylish Decor
Complimentary Wine Hour
Pet friendly!

Cons-
No view - but you're in San Francisco, why are you in your room anyway? Go get a meal & drink! And take a walk!
Rooms are small but I thought it was fine.
TV are old... maybe some flat screens would open the rooms up?

I'll be back for work and pleasure! If you'd rather save some cash for a nice meal & drinks, I recommend the Galleria Park.

28/03/11 | Link | Rating: 5.0
120. Omar A.
Hotel is great and the location is excellent. Very short walk to Union Square ,China Town, Embarcadero, SOMA,etc...10 Minute walk to North Beach, Fisherman's Wharf, etc....I've stayed a joie de vivre hotel in the city before and it was also great ( hotel tomo). My rate included parking so I didn't have to pay the $38 for parking...The room was awesome. Great decor and nice furniture. the Tall ceilings were also great. I would recommend this hotel to anyone going to the city.

05/09/12 | Link | Rating: 5.0
121. Tiffany C.
my boyfriend and i decided to take a weekend trip to SF and booked this hotel thro his workplace for cheaper. it is walking distance to union square, grace cathedral, china town, north beach, soma, etc-- close to tons of restaurants and bars. we used the hotel's valet parking-- a bit pricey but worth it because not once did we take our car out to drive out anywhere. we took a taxi to mission ($15) but other than that, walked everywhere.

the customer service was excellent- def makes a difference in your stay. our first room ended up smelling like cigarettes (even tho it's a non-smoking hotel) and they switched us to another right away, no q's asked. the staff is very informative and will give you a lot of recommendations.

they also have a free wine hour in the evening :)

07/08/12 | Link | Rating: 4.0
122. Vi Y.
This hotel teeters between 2-3 stars for me.  It was our anniversary weekend, and when trying to figure out what to do, everything we would do in another city, we could do in SF...so SF it was.  

We found a deal on Living Social or something like that, and got the room for $149 (I think...I can't remember clearly anymore).  The reason we went with Gallaria over Omni was no additional charge for bringing a dog, and valet parking was about $20 cheaper.

We had planned on taking Hamlet with us to brunch, but the restaurant called us back and said no dogs were allowed in their patio.  So we went ot the hotel to try to check in early at 1pm (brunch reservation was 1:30pm)....but they had no rooms available.  We could downgrade to a smaller room...but we didn't want to do that, so we had to treck back across town and leave Hamlet in the car, which kind of put a damper in my mood the whole time we were eating because I kept thinking he was going to overheat and we were going to find a dead dog when we came out. :(

Aside from that, the hotel hade a really odd smell to it.  The lobby area smelled like kitty litter, and our room smells like ants.  If you don't know what ants smell like...kill one and smell your finger...so gross.  But once you smelled it once, you'll be able to smell them every time.  

What I loved about the hotel is no charge for bringing a pet..and the park they have on the 3rd floor.  It was perfect for letting Hamlet out of the room to run around and stretch his legs, or to go potty, without having to go out to the street, looking for a patch of grass in SF.  

We had a king room on the 8th floor which was really spacious.  When they asked if we wanted a window room for a view or inside room for a more quiet experience.  We went w/ the window room for view.  Too bad there was no view, and yes it was LOUD with city noises...so pick inside room if they ask.

The doorman was also helpful in hailing a cab for us.  

Parking was free in front of the hotel after 6pm on Saturday, with no charge on Sunday, so we saved on valet or parking in the garage.  

Overall, I'd stay again because of the pet policy and the outdoor area.  But I wouldn't really recommend the hotel to any friends or familiy without pets.  Oh, also sign up for the Joie De Vivre club and get a free tiny bottle of wine every time you stay at one of their hotels.  Though I like the Kimpton deal better, which lets you raid the snack bar.

08/08/11 | Link | Rating: 3.0
123. Sandy T.
*Great Location
*Friendly staff (From the valet parking to front desk)
*Room - on the smaller size, but hey, it's the city, don't expect too much.  The bed and the pillows were comfortable to me.  They even have chocolate bars, chips, candies, wine and beer in the room (For purchase).  So check the price before you open!  
*The little outdoor/roof top is a nice touch.  The door sensor was a little slow / weird.  I FREAKED when it didn't open when I heading back in ~  I believed there is phone outside, so you can still call someone if the door is not working properly.  

The only complaint was the wall / door is a little thin. I can hear the carts going back and worth in the hallway.

08/08/11 | Link | Rating: 4.0
124. Smitcha B.
I originally found a really good deal here for one weekend WITH FREE PARKING for both my nights for a total of about $170. Sadly, I had to change my schedule and when that happened, my total came out to $300ish. That was a bummer, but I don't blame the hotel for it. It was all through Expedia.

We arrived at the airport and took the BART to the hotel. What's great about this hotel is the location. There is a BART stop off Montgomery which is about 2-3 blocks away from this hotel. So instead of spending about $20-30 easily for a cab, it costed us about $5 to take the BART. Moreover, this hotel is situated in the financial district of SF. It is in walking distance to Union Square for some good wallet damaging (eat, drink, shop, play) and Chinatown. We took a cab up to Broadway street for about $10 to hit the bars there. Not bad.

The hotel itself was nice, it wasn't grand but it was clean and staff was friendly. We did stroll in on one of the nights at 4am-ish and the lobby guy asked for our room keys just in case we were random guys trying to get into the building. Our room was what you expect from a decent hotel in SF city. It's not massive in space, but it's just big enough for bodies and a few bags. The TV was a bit small. They did have a frig as well.

Too bad we didn't take advantage of the free wine in the early evening. We were too busy out and about. I would recommend this hotel to others and I would come back myself if they offered some good deals. If you pick any hotel around this location and Union Square, you're going to be happy with where the hotel is located. Only challenge is finding a good and affordable deal for a nice, clean joint like this one.

27/04/09 | Link | Rating: 4.0
125. Shannon H.
Cannot wait to stay here again.  GREAT location, GREAT staff, GREAT decor.  
Small rooms (come on, the place is more than 100 years old), but very comfy, very modern.  
From someone who spends at least a quarter of the year in various hotels...this is a total winner.  I mean, there's a coffee hour on an outdoor terrace on the third floor, and a wine happy hour in the lobby every day.  
Stay  here.

12/10/11 | Link | Rating: 5.0
126. Samantha O.
I really enjoyed my stay at the galleria park! we slept great and this was in perfect walking distance to some awesome places! and from what i remember it was pretty inexpensive!

15/04/09 | Link | Rating: 4.0
127. Allen L.
I'm somewhat more than "meh" on this hotel.  I expected more from a Joie de Vivre hotel.  

The location worked for us.  Close to the Ferry Terminal Bldg., China town, Union Square, etc.

Rooms were really kind of average, but the shower in my room SUCKED.
Picture a normal but smaller square shower stall.  Now cut it in half diagonally.   That's what room 512 has (and 612 my colleague told me).
It's actually so comical that I don't want to describe it in detail - but let's say it's hard to rinse everywhere and good luck if you drop something.

But enough about the shower, let's talk about the random linen service.
Every day that I was there (4 nights) there were different amounts of linens.  No bathmat one day.  No small towels.  No big towel. No washcloth.  Linen roulette.

Generally the room looked like they painted a dumpy old hotel and put in some new furniture.  

But ... if you like the location it could be a win.  

Really want to give it a 2 and a half stars.

Pretty nice staff.

24/01/10 | Link | Rating: 3.0
128. Mark C.
We have stayed here twice and while the room are on the smaller side (you can upgrade to larger rooms), the hotel is nicely appointed and the staff is incredibly friendly.  The rates were lower than the surrounding hotels both times.  The complimentary wine is very nice and fun to meet other guests.  This is our hotel of choice going forward.  Enjoy.

25/02/13 | Link | Rating: 5.0
129. Mindy J.
This place is more like 2.5 stars for me.

I found Galleria Park via a pretty darn good deal on Hotels.com . $150 for a deluxe queen bed + $38 parking (which in SF is typical if not on the lower end for parking). However, when I went to check out the hotel's website, I noticed a "Cars Stay Free" promo -- I could get free parking for the same price for the room just by booking directly with the hotel!

In addition to the gorgeous decor and architecture, amazing location to Union Square, free parking, and free wine hour...

Pros:

-The hotel had no problem letting us check-in at noon instead of waiting until 3 pm which was ideal for my 1 pm brunch date on Sunday.
-Valet parking and catching a cab was hassel-free.
-Noon checkout meant I could grab a leisurely breakfast and walk around downtown without rushing
-Everyone on staff we encountered was extraordinarily polite and professional
-Windows opened for fresh air in the room
-Large bathroom with a long windowsill to store toiletries

Cons:

-My biggest complaint was the bed -- it was SO UNCOMFORTABLE! Tiny, too. I have a queen at home and I swear I was sleeping on a double. Unfortunately, by the time I realized the lack of comfort and size, it was too late in the night to switch rooms.
-The A/C was loud and would turn and off throughout the night, disrupting my sleep
-According to the bf, the (non-smoking) room smelled faintly of smoke which affected his asthma, poor guy.

This culminated in me getting a horrible night's sleep. Despite all the great perks I initially listed, I think the poor sleeping accommodations trumps all. Especially with all the hotels from which to choose in San Francisco, I'm not sure I would return. If I was to return, I would splurge for an upgraded room to see if their beds and A/C are any better in other rooms. But then if I'm paying that price, I may as well stay at the Intercontinental which I know I love!

02/11/11 | Link | Rating: 3.0
130. Tony K.
Upon walking into the Galleria Park Hotel you will be in absolute awe of your surroundings. The gorgeous chair, the stunning original glassworks in the ceiling, the marvelous seating area of the reception... but it all stops there. First they stuff up our booking. Three people in one room, when there were supposed to be two double rooms. Naturally you'd think that they would rectify such a mistake instead of haul you off into the smallest room they have available. No, their customer service is so wonderful, that they can't even get that right. Then, the aren't enough coffee cups or coffee, the bathroom sink is blocked, the street noise is enough to drive a deaf person insane, the keycards for the room aren't working, and to make matters worse, you trod onto a nice sliver of glass on your way through the hall. Yet when you ask what they are going to do to make yourself happy, they want to move you again to one of the rooms Alice inhabited on her trip in Wonderland. They don't have the room, or they don't want to give you the room, when it is in fact quite clear that they do have the correct rooms available.

I do not recommend anybody stay here unless:

A: They are happy to be put into a 4x4 box.
B: They are happy to deal with insolent staff.

A+ Guys!

22/03/13 | Link | Rating: 1.0
131. robert k.
Got a great rate and the service here was very pleasant.. Loved the complimentary wine happy hour, loved the location, loved that we got a nice, cozy room for 2 that was quiet and comfy...

Did not like the bathroom.. It was tiny!  Allen L. is pretty much dead on.  I'm sure some bigger rooms have some bigger bathrooms, but the smaller ones have tiny tiny bathrooms.  I'm about 6'0 and the shower head came to like, my chest.  I had to bend down so I could wash my hair.  And his review is right, too...Good luck trying to wash every area of your body!  lol.  But I guess that's what wash cloths are for...

Either way, I had a great time, and I will consider coming back to Galleria Park, but I will definitely be staying at another JDV hotel in the future.

23/04/10 | Link | Rating: 4.0
132. Susie J.
We love the Joie de Vivre hotel chain. We appreciate that most of the hotels allow for pets. We traveled with our dog to SF for spring break and had a great time. Galleria Park Hotel is in a great location and walking distance to many things. The hotel itself has a boutique feeling and is very charming. The staff was helpful and pleasant. They offer complimentary wine hour daily in the lobby which is very enjoyable. Our room was small but nice, quiet, and clean. They have a garden terrace where you can take your pet. My only negative experience was the access to the hotel from the garden terrace. The garden can be accessed from outside the hotel for all to enjoy and you need a room key to get into the hotel. However, many times when I went out to the terrace the deadbolt was open keeping the door ajar and allowing access into the hotel from people other than hotel guests. This detracted from my overall feeling of safety and security. When I brought it to the attention of the front desk, she appreciated the point I was making and said she would address the issue with the manager. I also included my experience in the survey the hotel sent out. I would expect this to be resolved and may not return if it is not.

UPDATE: Last night I received an email from the Director of Operations at the hotel.
He stated he had been discussing the terrace security issue with his Chief Engineer earlier in the week because he had been finding the door propped open much more recently.  After reading my feedback from their survey they promptly removed the latch.  

Now that's service.  I will definitely return to the Galleria Park Hotel and look forward to visiting all the Joie de Vivre hotels.

11/04/13 | Link | Rating: 4.0
133. Brittany K.
I had the most amazing stay at the Galleria Park Hotel. I was in SF for a week and a bit in June, doing a bit of hotel hopping along the way. GPH was my last stop for two nights before flying home.

When we checked in, the two young guys at the front desk were exceptionally welcoming. Check-in was quick and painless, even enjoyable. They promised we would have a fabulous time, and we did!

We went up to our spacious third floor room and within ten minutes, the phone was ringing. A call from the front desk to make sure that everything was perfect. Seriously outstanding.

I love the colours in this place (lots of blues, greens and purples) and especially the pretty, kind of French-looking white railings along the staircases.

The price was right for this well-located, welcoming hotel. It's actually medium sized but feels very boutique.

My only (super minor) complaint was that the batteries in our TV remote died, but we called down and they brought us a new one right away.

Perks: free coffee 5-10 AM and complimentary wine tasting at 6 PM! Plus, free wi-fi!

07/07/11 | Link | Rating: 5.0
134. Jen L.
Rude horrible customer service treat some amazingly and others with no restraint towards their actions although bellman and the night guy is sweet. Rooms are too small and not in the best location because cabs are a must unless your up for a lovely stroll. I think this is in the Tenderloin and not a good location unless you are spending most of the evening out.

25/09/12 | Link | Rating: 2.0
135. leslie a.
Planning to be in San Francisco for more than a week, I knew that I needed at least a few days in a hotel, rather than couch surfing with friends the whole time. I shopped around for good deals, then remembered I had lots of airline miles, and that's how I ended up staying at this gorgeous place for three nights.

The location is ideal for me -- at the fringes of too-busy Union Square, walkable to Chinatown, a block to BART, great little restaurants nearby. I had an event downtown to attend the first night of my stay, and it was an easy location for my people to find to gather before we went.

The front desk staff was awesome. When I checked in, I told them it was my birthday, and was given a nice inside king room (inside means quieter, but it also means there's nothing to see outside, and I am used to city noise, so next time I may request an outside room).

Every person I interacted with was gracious and efficient; I especially liked that there people at the front desk were consistent. There was a slight mix-up with bringing my bags to my room, and to apologize, they sent up a bottle of wine. I was always greeted with a smile and felt like a welcome guest. The bathroom was good, the tub was comfortable enough for smoking, and the decor was elegant but not ostentatious.

The bed was as comfortable as most hotel beds, and the maid service was excellent. Room service is from Hecho, the sushi and tequila bar downstairs, and I had both dinner and breakfast room service, and both were excellent (yes, a tad pricey but all room service is expensive).

I would most definitely stay here again when I need a private oasis in downtown San Francisco. It's a beautiful place that feels good to walk into.

27/11/11 | Link | Rating: 5.0
136. J R.
Very stylish, clean, great location next to Union Square, friendly and helpful valet, good customer service and reasonable price.  The downsides are trivial; rooms are on the small side and there is street noise at night (as there is everywhere in downtown San Francisco).   Will definitely be back!

26/10/13 | Link | Rating: 4.0
137. Albert W.
My hotel of choice when I had to stay in the financial district.   It's quirky, intimate and not like a typical 3-4-5 hotel that consultants stay at (part of the Joie de Vivre chain).      Also it's really close to Union square.

Recs: Place to stay near financial district.

04/03/10 | Link | Rating: 4.0
138. Anna M.
Do you like to sleep?  Then don't stay here.  From the noise in your room (just weird different clicking and cluckings and the refrigerator cycling) to hearing your next door neighbor talking to the 24 hours of street noise (not just cars and garbage trucks, but neighboring building noises), you will not sleep.

Sure, the location is central, but there are so many other hotels you can stay in the area.

My room is streetside (facing Kearny) and tiiiiiiny.  There are pieces of unnecessary furniture (armchair and ottoman) that could save room if they were removed.  I am in a connecting room (room with the door that opens to create a two room suite, so I don't have control of the thermostat.  I know they exist, because my colleague was able to use his A/C.  The bathroom floor needs to be updated.  It looks old and dirty.  

I will say the people who work here are fantastic.  The folks at the restaurant and everyone at the hotel are so friendly, hospitable and helpful.  The bed is uber comfortable, and they do have decent channels if you have to watch TV (turned it on to drown out the noise outside.)

If you are on a tight budget, do not pay more than $100 a night to stay here.  They are bang for buck if you are on a limited budget if you can get a rate like this, but they really aren't worth more than that.

23/06/10 | Link | Rating: 1.0
139. Jenn N.
"You know what the funniest thing about Europe is? It's the little differences."

   - Quentin Tarantino

I agree.  In the evenings, a free wine reception in the common living room.  In the morning tea and coffee.  A warm toasty fireplace. 1 closet large enough to change in.  Linens that by my judgment had to be 800+ thread count.  COMFY bed.

The staff was awesome, I almost got the heebie jeebies the third time one of them seemed to "read my mind".  

Extra nice: free wifi, the location, around the corner from Bart and Union Square.

Not so nice: The walls are THIN. Uh,..just something to note.

Weird fun fact: The public restroom is in the belly of this place and it is an INFERNO.  You really don't want to spend more than about 2 minutes down there.

03/12/07 | Link | Rating: 4.0
140. Irene P.
I got a good deal on the internet - $89 a night.  We stayed 2 nights.  The hotel lobby and rooms are nicely decorated with nice quality furniture/paint.  The rooms are decent but you can tell the rooms were recently remodeled from something not so nice.  For the price, I can't complain much since I wasn't in the room except to sleep - but for those of you who care,

- the mattress:  if you were not sleeping in the middle of the bed, you were rolling off the slide.  It made it difficult to sleep in the queen size bed for 2.  
- the bathroom:  the shower door and the bathroom door hit each other.  So if you are trying to use the mirror on the door, and someone is taking a shower, you will hit the other person if you move.
- the bathroom: no counter space.
- the toliet: when we arrived, we found an unflushed toliet.  hum....gross
- the towles:  The first towel we pulled off the rack had a fresh dark brown booger on it.  I know SF is green, but not that green!  The towles also exfoliate your skin better than any salt/sugar scrub I know.
- the noise:  I guess that's what you get in the city - lots of serins and yelling drunks.  But most hotels have better insulated walls so you don't hear all the noise.

26/04/10 | Link | Rating: 2.0
141. Kathryn L.
We had excellent service and really enjoyed the boutique hotel experience. Also, the hotel had a very unique ambiance to it; not what you would get with a chain hotel. I enjoyed reading my book next to the downstairs fireplace. The valet was helpful - both with directions and parking cars! I liked that it was attached to a restaurant.

Downsides: No room service. Forced to valet your car at an expensive daily rate. Not much going on around the hotel; you really needed to have a car. The room was chilly (I am a big fan of warmth, hence the fireplace comment) and I don't think there were thermostats in the rooms where you could make your room warmer/cooler. There were also not very many blankets on the bed - just a sheet and a bedspread. I took the bedspread off because it looked dirty. I had to call down to the front desk to ask for more blankets and pillows (clean ones!) because it was too old to sleep without them and too dirty to sleep with them. And bathroom was small, old pipes etc. But that is the tradeoff to going with an older antique-y hotel.

So my advice.. stay here for a night just for the experience. But don't expect luxury. I had been on the road for six weeks straight, nineteen cities, and was here on business, so just wanted to try something different than the chains at that point!

29/10/11 | Link | Rating: 3.0
142. Dave V.
I have really needed to update my earlier comments on the Galleria Park Hotel ("GPH"), and I apologize for taking so long to write!

In late August I was in San Francisco for the Giant Race half marathon at AT&T Park.  I made arrangements to stay at the GPH for the night before the race.  When I went to check in at the hotel, the staff could not have been friendlier or more accommodating. This all was great but the real surprise came when I went to my room.  Approaching my room, I noticed that the staff had decorated the doorway in a "finish line" motif with ribbon and other decorations.  Entering the room, I discovered that the staff had thoughtfully (and quite creatively) carried the race theme into the room with more ribbon, checkered flags, bottled waters and energy bars provided for me.  They even included a sweet note of encouragement for my race.  The room was comfortable, clean and well-appointed.  I simply couldn't get over how thoughtful the staff and management had been and how much effort that they had gone through to make my stay special.

I have since told countless people of my experience and the extra mile that everyone at the GPH went to for me.  Service and thoughtfulness like this needs to be recognized and commended, especially in this day and age when "customer accommodation" is a forgotten thing.  Many thanks to everyone at the GPH, and keep up the great work!!!  You guys are all AWESOME!!!

12/12/11 | Link | Rating: 5.0
143. Bill L.
We booked our room through Hotel Tonight. When we arrived we were upgraded from a Full Size Bed to a Queen at no charge.

Zach at the Front Desk was super nice and efficient. He informed us of the wine tasting in the evening and coffee service in the morning.

We got lucky and got a room on the 3rd floor, it's the same floor as the outdoor deck which made our evening more enjoyable.

I'd definitely recommend this place to friends.

The wifi was kind of sucky even with the $9.95 upgrade (which was refunded when I mentioned it made no difference). And be careful walking around Sutter Street late at night, it's kind of like a homeless camp.

17/04/12 | Link | Rating: 4.0
144. E Marie R.
Hip, Friendly and Comfortable

A friend and I stayed here for one night a couple of weeks ago, we were in the city to see my son sing at a local venue. The staff was very friendly and helpful. The room was beautiful with a great view, very comfortable bed.  Fantastic location close to Union Square and transit. Valet parking only, but $42.00ish. Normal for  SF.
We'll definitely be back.

13/06/12 | Link | Rating: 4.0
145. Maureen C.
How CUTE is this place?!

This hotel was perfect for a few-day R&R getaway for 2 girlfriends.  Clean, charming, exceptionally friendly staff, wine hour in the lobby, perfect downtown location, modern-esque decorations.

We had a room on Sutter, and the noise level wasn't bothersome at all.

Free WiFi - thank you

Adorable patio on the roof for a peaceful nap :-)   (Or great picture spot; especially if you stand on the railing, and look down the streets)

It's on the top of my list the next time I'm in town!

15/12/10 | Link | Rating: 4.0
146. Ashley R.
Good location, decent hotel rooms, clean rooms, bad customer service. The hotel was not very accommodating to our needs especially on NWM2013 race weekend. The girl who tried checking us in had no people skills. She said we had the king room which was not correct. She said "well that's what it says here so unless you have a confirmation we can't change that" uhm excuse me!? Rude. Luckily we had the confirmation...late check out was not allowed, even on race day. We had to be out by 12p which was nearly impossible on race day and 30,000+ people, to get back at that time. Little irritating but we dealt with it. So at 545a/6a we pack up our things and call the valet for our car to place our items in it as we run. They told us they were on their way. By 610a...no car...we ask what the hold up was and was told the valet was not physically at the hotel and that he would be there in maybe 10min. We did not have 10mim we needed to be at the start line by 630a. So we allowed then to check our bags with purses and wallets and all stuffed into their overly packed bag check closet. We ran, came back and took 10min to pull our luggage out of the closet. We wanted to change, but since there was no late check out we had to change in the lobby...wow what an image. We wanted to go get lunch after running 13 miles and it was in walking distance so we asked to put our stuff in our car and re-park it in their garage, but wait for $25! We just paid a pretty penny to stay the night plus $45 for the initial valet parking and yet an additional $25. Other then the nice location and clean rooms we will not stay here again because of poor customer service and lack of accommodation

21/10/13 | Link | Rating: 1.0
147. Leslie C.
Nice room, attentive service, and great location right near Market Street and Chinatown. My friend got a room for her birthday and we were all treated really nicely. If I need to stay in SF anytime soon overnight I'll definitely look into staying here.

04/04/13 | Link | Rating: 4.0
148. Jem B.
Cute Trendy Stylish spot very convenient by the BART from SFO.  We got a deal and had vouchers 116$/night ( zozi.com/z/get_credit/30… ).  It's cozy/small but it was artsy cute decor with nice details!

The Wine hour was fun w/ Joel and yummy Organic Coffee and Teas.  The lotions and shampoo/cond. were natural and smelled so good!  They were so accommodating to my request of room location and early check-in--Grant was very helpful.

The only thing is whoever reserved our room did not put our Zozi voucher, but Liezel made sure everything was fixed and applied.  She was sweet and suggested different spots for us.  The doormen were also very nice and personable.  Great Staff and Service, we will be back and I can bring our puppy!  Thanks for the great experience Guys!

08/05/12 | Link | Rating: 5.0
149. Erik B.
I picked up the room for $110 on Priceline for a Friday night.  The location is close (2 blocks) from Union Square.  The staff was incredibly informative and helpful. Check was easy.  I would spend the 35 dollars for parking, since you can come and go as you please for no extra money.  The jogging/dog area was just OK.  The Wine reception was nice, although the wine was not very good.  The sushi place next door is great, and if you love Tequila it is your kind of place.

The room was alright for an older hotel.  About the same as others I have stayed at in the area.  The room was not very big and the bathroom was even smaller.  If you plan on spending a lot of time in the room (which I wasn't) this is not your kind of place.  

The view was just OK for me, and I was in a "city view" room on the 7th floor.

Overall, for the price and the great staff I would stay there again.  I have been in a lot better and a lot worse, but this place is above average.

15/07/12 | Link | Rating: 4.0
150. Remy B.
This is the epitome of a 3 star rating. Decent rooms, good service, and fair pricing. There was nothing special about the Galleria Park Hotel but I have nothing bad to say either. The staff was very friendly and just what you expect from a hotel front desk.

Would I stay here again... Yes. Would I HIGHLY recommend this place... Probably not? But would I recommend it? Maybe for someone who's too lazy to browse the internet for a better deal.

19/01/12 | Link | Rating: 3.0
151. Ryan C.
Not a bad place, great location and friendly staff, room are average, no ice -bucket or glasses for water.  
Not really worth the money, but you are paying for the location.

18/09/12 | Link | Rating: 3.0
152. John-Michael C.
Its not such a bad hotel..

The room, I would imagine is akin to a studio... taking into consideration that the bed took up most of the, in this case, studio space. Otherwise it wasnt that bad for a somewhat older space.

I cant comment too much since I didnt spend that much time enjoying the space.. I was out n about. Keeping that in mind parking can be an issue... so if you are lucky like me, you'll find street parking out front. We were here on a saturday and street parking happens to be free after 6pm... and there happened to be one spot left that I finagled from another parking space hunter. I was parking fee free till monday if I wanted... but alas the fun ended and I departed at a decent slept in hour of just before noon.
;D

04/06/12 | Link | Rating: 3.0
153. Christina G.
An older hotel that's been updated expertly to feel chic-er and more inviting with great details like contemporary wallpaper and an enormous sculptural fireplace in the lobby. Reading the reviews, I was worried my room would feel cramped and claustrophic. But it didn't at all. I had one of the corner rooms, which fit a bed, a desk, bureau, and a small chair/ottoman combo. The closet had plenty of hangers. The bureau, which is the only thing in the room that feels truly dated, housed a set of old drawers and ancient mini fridge (it worked though!). The fridge, and a platter above it, are stocked with drinks and snacks for purchase. The bathroom was really snug. Mine had an old bathtub/shower combo; but my colleague's had an updated tiled shower. So the rooms do vary a bit. The most notable praise I can give is that this is possibly the quietest hotel I've had the pleasure to stay in, in quite some time. My room was thankfully away from the elevator, passersby, and I didn't even hear any traffic noise!

Cool perks and touches available too. Like a daily happy hour wine social in the lobby; a third-floor courtyard terrace; maps in the elevator outlining running/walking routes and distances; the option to skip housekeeping for a day and receive a $5 GC to the hotel restaurant. The fitness center is small, as reviews have mentioned; but it's not unbearable. The equipment is well-kept, and includes a treadmill, elliptical, and free weights; plus towels, a water cooler, and other amenities.

All the staff I encountered were great, particularly the concierge, who would leap from his podium to grab the door as I was coming and going!

11/03/13 | Link | Rating: 4.0
154. Eric G.
This has quickly become my choice of stay when traveling to San Francisco for work. The rooms look newly renovated, are very comfortable, modern and large. The mini bar is well stocked and sits under  a 50" tv (my guess at the size). And the bathrooms are huge and spotless.

I love the free wine hour, rooftop park and its friendly staff.

Only downside: the free wireless is painfully slow and once I chose that option, there was no way to upgrade; bad user experience.

09/03/12 | Link | Rating: 4.0
155. Debra C.
Upscale boutique hotel centrally located. Complimentary wine tastings every night and free wifi!. Great Service. I would stay here again.

06/10/12 | Link | Rating: 5.0
156. Rickie J.
There was fantastic service from this downtown San Fran hotel but the pressure must be on when they know the Yelp crew are staying!
It's boutique but quite large and pretty much every time I went in and out (often) during my week there, there was a doorman (no ladies!) to greet me.
The room was a good size on the top floor although they did move me because I wanted a bath tub. You can take the girl out of England but.....
They have wine o' clock every evening but I only just managed it once and even then I drank water! But it's a lovely touch.
When I wanted a kettle to make hot chocolate on the freezing cold Spring nights, it was bought up to me. In fact nothing was too much trouble.
The beds was huge, as was the TV and plus there were decent sized windows, a desk and an armchair with a welcoming footrest. Good to sit on to use the laptop to catch up on work with the complimentary wifi.
Recommended if you want to be downtown and close to all the usual suspects.

03/04/13 | Link | Rating: 4.0
157. Mo M.
I thought I had gotten a really good deal through priceline for $100.00 a night but when I arrived I found out parking was an extra 38.00 dollars plus if you want a room with two beds, it's an extra $20.00 a night.

The decor in the lobby was gorgeous.  Stay in the lobby because you will be disappointed.


Pro

-Everyone on staff we encountered was extraordinarily polite and professional
-Windows opened for fresh air in the room
-Large bathroom with a long windowsill to store toiletries

Cons:

-The bed is like sleeping on covered rocks and soooo tiny I thought I was in a matchbox--- SO UNCOMFORTABLE!

-The walls are paper thin, I can hear the escapades in the next room.
-The A/C was loud.
-The room stale smell.

I will not return....

08/07/12 | Link | Rating: 2.0
158. Michael J.
Pro:
The location
The price
The wine tasting in the lobby at 530-630
The service
The staff
The cleanliness, art, and really unique rooms

Con:
The small fitness room
That's about it!

25/03/12 | Link | Rating: 4.0
159. Miriam W.
The toughest part about being on the opposite coast is adjusting to the time difference. Thank goodness for the immersion kettle and selection of tea in my room! At night it helped me go to sleep and in the morning it helped me wake up! I wish more hotels would put immersion kettles in their rooms!

Priceline came through yet again, giving me the Galleria Park Hotel for $125 a night. Score!

The hapa clerk at the front desk who checked me in was friendly and helpful, reminding me about the wine hour in the lobby.

I'm always happy to be back in San Francisco but sleeping at the Galleria Park Hotel is like the icing on the cake.

09/10/08 | Link | Rating: 4.0
160. Isabella J.
I must admit that prior to my arrival I read through the reviews and got on the plane to SF with slight anxiety about the remarks of the "tiny rooms" and "uncomfortable beds." I'm happy to report that my seven night stay went swimmingly. Yes, while my room was on the small side, the bathroom was reasonably sized although the lack of counter space was a touch annoying and the combo of bulky furniture that offered no storage space and a closet without a light fixture made unpacking cumbersome and picking out an outfit a much harder task than the usual, I survived my stay. I lucked out in that I did not have any trouble with the temperature of my room. I heard several complaints that some rooms were ice cold and others were too warm. Mine was just fine. Besides, hearing doors opening and closing at night, noise was not an issue for me either. I'll go ahead and echo others sentiments regarding the staff. Everyone from the doormen to the front desk and housekeeping staff was super friendly and always smiling. Housekeeping did forget to vist my room twice during my stay. Wine hour was definitely popular in our group and a nice perk. I did not try out the rooftop track (gym) at the hotel, but that's also nice touch given that it's such an old building and space is obviously limited. The location is excellent, right in the Financial District. You can walk to Union Square, China Town and tons of restaurants and bars are in the area. Access to BART and the Bus was also super easy. I extended my stay for a rate of just over $200 a night. I'm not sure if that's the normal going rate at the Galleria, but for that price I'd stay here again.

19/03/13 | Link | Rating: 4.0
161. Wendy H.
I spent a couple of nights at this hotel last weekend.  I shared the room with my sister-in-law and we had 2 beds, which were comfortable.  However, the room is so tiny that she couldn't sit at the desk and have me get past her.  The bathroom was also very small with NO counter space at all.  I would have liked a restaurant on site (the elevator said "dining on the mezzanine level", but there was none!)  They provided coffee and tea, but on the second morning there was no hot water for tea...  Walls are quite thin and could definitely hear our neighbors.  We also had a lot of street noise at 4:30 a.m. which sounded like a delivery truck.  The positives:  the happy hour was very nice with good wine.  Lobby décor was very cute - loved the colors and fireplace.  Location was good as well.  However, I wouldn't stay there again...

21/08/13 | Link | Rating: 2.0
162. Matthijs D.
I was here for a week during a conference. The prices were a tad high, but less than other hotels during the same week.

First I have to compliment the excellent staff here. Everybody was super-friendly and did their best to assist us with anything we needed.

The lobby is small but very relaxing and charming (if a bit kitsch). There's fresh coffee every morning and I would have a cup or two while waking up and reading a bit.

About the rooms:
Small but well furnished. Even if, again, I find the style a bit kitsch.
Great shower!
Windows can open so I could let plenty of fresh air inside.
Super comfortable bed.
Fast free wifi.
Reasonably quiet.

Overall I would definitely stay here again.

28/10/12 | Link | Rating: 4.0
163. Nai S.
I only stayed for 1 night but would definitely come back. Especially for the price and location! My bf and I were greeted as soon as we stepped in and staffs were professional and friendly. Check in was a breeze. Maintenance is very well kept. We got the suite which was pretty cozy. The free wine was a plus! Would definitely recommend to anyone.

11/03/14 | Link | Rating: 5.0
164. Ellen M.
We stayed here in January for a weekend. It's a lovely hotel -- absolutely gorgeous lobby, great location, terrific, friendly, helpful staff. They have a complimentary happy hour every day which we took advantage of after out shopping all day. Our room was small, but probably a normal size for San Francisco. The room was quiet as we stayed on the courtyard side. The only negative feedback for the hotel is that they need to check their beds as ours sagged in the middle.

I would defintely stay here again (Only reason for only 4 stars in the bed).

17/01/13 | Link | Rating: 4.0
165. AK C.
This was the loudest hotel I've ever stayed in. The first night I woke up to a loud chnk-chnk-chnk sound, which repeated every 20 seconds or so. I thought my window was open but it wasn't. This went all night every night and made my days at work extra long and sleepy.

The room was nice enough, but very tiny. Bed was comfortable. They have in-room coffee plus more in the lobby each morning. I guess they have a wine reception each night, but I never attended. Area around hotel is dirty, but that's the case with everywhere in SF.

02/09/13 | Link | Rating: 3.0
166. Judy H.
The only reason I am giving this place any stars at all is because the staff were all very nice & accommodating and the rooms were very clean.  Unfortunately, the rooms were awfully small and pedestal sinks and overall bathroom size did not do it for me :(  Apparently, the hotel is undergoing a reno and pedestal sinks are being replaced with counter sinks, but, there is absolutely nothing you can do about the size of those bathrooms.  The bathrooms were so small that I had to work with the chair and the bed outside the door in order to take a shower and/or get ready for bed (makeup, toiletries, flat iron, blow dryer, etc. had to wait on the bed or chair for their turn in the bathroom with me).  Just took that much longer to get ready for anything... VERY frustrating!  

Also, after we checked in and settled into our room on the first day, we ordered room service from the Japanese restaurant, Hecho, next door.  Japanese is one of our absolute favorites, so, my husband & I ordered salmon sashimi & a sashimi salad.  OMG, what a joke!!  The entire salmon sashimi order was equivalent to one individual slice of sashimi at any other restaurant.  Both of our orders were so disappointing, portion and quality-wise.  To top it off, they charged us $38 for both (no drinks, etc., just our 2 orders).  I don't understand how places like this stay in business, honestly.  What I, also, don't understand is why Galleria Park Hotel would associate themselves with a restaurant of this caliber.  Galleria Park Hotel is basically subjecting their patrons to sub-par quality by partnering with Hecho which in the long run brings them down along with them.

Sorry to say, but, I will never stay at Galleria Park Hotel nor patronize Hecho ever again.

06/03/13 | Link | Rating: 2.0
167. Gary R.
This Hotel wasn't too bad. There were a few interesting things that happened here, however. The first thing I would like to point out was that at 3 AM on the morning of 9/14/2012, there was a nuclear sized explosion somewhere outside of this hotel. I am not sure exactly what it was, but I was quite sure that within 5 seconds of hearing the sound, falling out of bed, shitting my pants, and nearly having a cardiac episode that i was going to turn into a pile of nuclear dust. Thankfully I did not die. I still am at a loss for what this was, but nobody seemed too concerned. I guess it would have been nice if the hotel would have announced that we were all going to live, but I guess they didn't want to make too many promises.

The rooms were nice. Kinda small, and I stubbed my toe many times on the desk chair. There was enough room to fit all of the underpants that I brought, however.

The gym is lacking, and instead they send you over to 24 hour fitness and charge you $12 for it. Kinda ironic that 24 hour fitness is only open for 14 hours. I might sue.

They had a nice TV, which I assume many people use to order a plethora of porn. I didn't, because I was on business, and that is bad form on the company dime.

The iron worked, which was nice. If anyone knows the deal with the massive explosion, please let me know.

14/09/12 | Link | Rating: 4.0
168. Honest Reviews O.
Great price...
Great location...
Nice rooms...
Excellent staff...both helpful and knowledgeable.  We asked for restaurant help twice and both suggestions were homeruns!!!  
GPH is by far my favorite place to stay in the city!!!!

21/02/12 | Link | Rating: 5.0
169. Betty N.
**LIKEABLE BUT NOT LOVEABLE HOTEL**

$119 for a deluxe room was a good deal.

LIKES:
*Location (Union Square)
*Price special included free parking and a bottle of wine
*Wine reception 5:30-6:30PM
*Dog friendly
*Cute lobby
*Friendly front desk

DISLIKES:
*Dated (old bathrooms)
*Uncomfortable beds
*Pillows were not firm enough (legitimate gripe, dude)
*Small rooms

Not well designed for the hip, well-traveled customer.

If it wasn't for the good price, would not recommend for the discriminating traveler.

28/02/11 | Link | Rating: 3.0
170. Brandy M.
I loved my stay at Galleria Park Hotel. I stayed here last Friday and Saturday. The hotel is beautiful! The fireplace in the lobby reminded me a little of The Cheesecake Factory, and it was very cozy to sit by! The hotel rooms are quite modern and aesthetically pleasing. I slept wonderfully - the bed was so comfortable! And I liked that they had LATHER products in the bathroom. It's a great bath product line.

The thing I loved most about this hotel was the free wine.  Yes, I promise I'm not joking.. Galleria Park serves free (delicious) wine from 5:30-6:30pm every evening. I sat in the beautiful lobby and certainly took advantage of that during my stay.

Make sure to check the 'Hotel Tonight' iPhone app for deals!  Sometimes you can score last minute accommodations for super cheap. It's definitely worth it.

12/09/12 | Link | Rating: 4.0
171. Virgo M.
I found this boutique hotel to be simply devine.  The decor is fab....shades of seafoam green, popping here and there with the most vibrant of purples...all enhanced with classic SF antique  stylistica.  I made up that word...it is that great here.  The rooms are small but just right.  More great decor and fully stocked with treats, and other beverages should you need.  Loved the classic style all of the all white, tiled floor bathroom and also the old fashioned heater.

I cant leave without saying the valet guy is delicious looking.  Pay the $38 a night for parking just so you can see him on a regular basis.  Seriously.

16/09/12 | Link | Rating: 5.0
172. S C.
If you have a five-star experience at this place, I'm happy for you. If you don't, beware. The hotel operations are run by managers and supervisors who cheat, lie, and steal, and people like that think everyone else does the same. If you have any sort of problem, you'll encounter defensiveness, excuses, and an assumption that you're unreasonable or a liar. If you have a serious problem (such as a theft from your room or damage to your vehicle), you'll encounter complete denial. Note the response to the reviewer from whom funds were stolen. I used to recommend consultants working with my company stay at this hotel, but Galleria Park has permanently lost that business as well as my own.

13/05/14 | Link | Rating: 1.0
173. M L.
Stayed here a few months ago on my first trip to San Fran. First off, the location is great. It's right around the corner from China Town and great shopping centers. And within a block of the metro station.

The hotel itself is a little older. Not really frou frou at all. The desk clerks were amazingly helpful and nice. I'm sorry I can't remember her name but she took her time in explaining to us where we needed to go since we were new to the area.

They had complimentary wine in the early afternoon. Choices were limited, one red/ one white and even for a wine snob like me, I have to say the wines were not bad at all. From what I could tell, you can take unlimited amounts since my friend had three glasses.

The room itself was very nice. Great air conditioning system. The beds were soooooo comfy and the bathroom was very nice and clean, although quite small.

I wouldn't hesitate to stay here again.

28/10/12 | Link | Rating: 4.0
174. Jen C.
Loved this place! Beautiful, modern, clean, great service, and even better location. Old world elegance meets modern decor and convenience. Will stay here again!

Some of the reviews I found before booking this hotel stated that the rooms were old looking, noisy, and not entirely clean. We had two rooms on the 5th floor and had none of those problems. They were both very clean, beautifully decorated with modern art and cool green-blue tones, and amazing views of the downtown San Francisco area.

The staff at this hotel also has excellent customer service skills and was always friendly, courteous, and respectful. The location is unbeatable, especially if it's your first time in San Francisco, as you are right in the heart of the city and walking distance from Chinatown and other awesome San Fran highlights.

Couple of tips: I noticed it's best to book as much in advance as possible, and on third party websites (Expedia, Priceline, etc.) as the prices went up very fast and this was the best way to get a great deal. Also, ask for a room facing the front of the hotel to get the best views of the downtown area. The noise was not nearly as bad as some other reviewers have said and the view is worth it!

Will stay here again!

20/03/13 | Link | Rating: 4.0
175. Eric B.
Very nice boutique hotel, perfect if you have business in the financial district, for a Union Square shopping jaunt, or a Chinatown dim-sum excursion and trinket binge.  Modern and fresh (newly remodeled/redecorated, it seems) with a cool rooftop park-let.  Excellent customer service from the valet to front desk to housekeeping.  Free WiFi, breakfast in the AM, and wine hour in the PM.  Price was right as well.  Valet parking is steep, but hey, it's San Francisco.

25/02/13 | Link | Rating: 4.0
176. Mishri B.
Stayed here recently on a work trip with my colleague, and was pleasantly surprised by the service and the beauty of this hotel. Yet another Joie de Vivre hotel that I love! The lobby was very cozy, with a fireplace in the corner and comfortable arm chairs to sit on if you're waiting for someone.

Upon check-in, the staff at the front desk informed us that we were upgraded to a suite with a pull-out couch, which was great -- everyone enjoys their own space sometimes. I volunteered to take the couch and it was surprisingly comfy! The padding / mattress had a memory foam feel to it, and the staff was nice enough to bring up some extra blankets and pillows for me. Our room -- or rooms, rather -- were very clean and spacious. The bathroom had a nice-sized shower and great products for guests to use.

My one complaint was that the wifi was extremely slow, and I couldn't get much work done while I was there because I kept losing my connection. So if you need to get some work done, you might want to head over to bread & cocoa (one of my favorite cafes in the area) next door. Speaking of Bread and Cocoa, probably one of the best things about the hotel is that because they are right next to each other, the hotel offers room service from the cafe! I ordered my dark chocolate hazelnut mocha with a croissant and it came up just as I had finished getting ready. It was perfect!

After check out the next morning, the man in charge of valet by the door was great with helping me with my luggage. He also offered to help with directions if I needed, and even offered to walk me out with an umbrella, as it was raining! What great service!

The hotel is located in a great area, close to every major public transportation system. It's also very close to Market Street in case you're in the mood for some retail therapy. If you're in the mood to grab some drinks, Rickhouse is right down the street, and its got some great drinks!

Would recommend this hotel to anyone looking to stay in the Financial District. This will definitely be my go-to hotel next time I'm in SF!

03/04/13 | Link | Rating: 4.0
177. Siyuan X.
I think this place is good in general. The room is clean, the bed is comfortable and the utility is tidy and complete. The location of this hotel is almost perfect: you can walk to downtown in about 5 min and the surrounding environment is safe and convenient. The only thing I am a bit unsatisfied is the room has a bad sound proof and the noise from my neighbor made me upset. Besides that it was a good stay in this hotel and I recommend it. One more thing, the free wifi is terrific!

30/11/13 | Link | Rating: 4.0
178. Katie C.
I swooned over the Galleria Park Hotel the second I walked in. The swank lobby with lavender and white touches was classy without being snobby, and I immediately wanted to curl up in front of the Dali-esque fireplace in the lobby. The front desk staff were all warm and welcoming, and I especially liked the little notes with the employees' personal recommendations for places to explore in the city.

My room was a simple affair with one window, a nice, fluffy bed and a basic bathroom; I don't need much more than that! I was exhausted by the time I arrived and was happy to throw on my white, fluffy robe and flip on the TV for some mindless entertainment. I got a great night's sleep and a hot shower this morning, and when I called for a razor from the front desk it was up in about 20 seconds... seriously, I was completely naked and had just hung up the phone when someone was knocking on my door; that's quick!

One small complaint: Why, in 2012, would you have a bedside clock with not an iPod dock but a CD player? I mean, wouldn't it just be better to not have either. Who's carrying around CD's on their travels these days? Oh, let me pop that Cranberries CD out of my Walkman and throw it in my alarm clock real quick... yeah, no, my "CD book" got stolen when I was 15 and that was the end of that music medium for me.

But besides that everything has been peachy! There's a tiny, little fitness center (aka a room identical to mine with equipment instead of furniture) that has a treadmill, elliptical, weights, and some scary Bowflex contraption, so I was stoked to squeeze some cardio in during my week of eating through the city by the bay. They also offer free wi-fi and a complimentary wine hour every day. Woot woot! Me like-a-the-vino.

I'd happily recommend this little boutique hotel if you're looking for something cool and cozy and want to avoid the major chains during your stay in San Francisco. Why? Friendly service, comfy room, and a fantastic downtown location in the heart of the financial district.

22/10/12 | Link | Rating: 4.0
179. A H.
I live in the Bay Area, but I was going to a party and decided to get a room in SF for the night. I got a good last-minute deal at Galleria Park. I might stay here again if it was a good deal, but I don't think I'd go out of my way. The room was fine, a little small. A weird thing is that the bathroom door was locked from the inside when I first arrived. I called the front desk and they sent someone up to unlock it. Also, there was no bathtub - just a shower. The bathroom was also pretty small in general. And, no room service. I also think they over charged me for items out of the mini bar, but it wasn't enough money for me to call and have to deal with it. Having said all that - the staff was very friendly, everything was clean and there were cute extras like wine in the lobby in the evening.

17/10/13 | Link | Rating: 3.0
180. Erin A.
Things I didn't like:
- I confirmed 5 times over phone and internet to reserve 4 rooms, each with 2 double beds. Upon check-in I only received 2 rooms with 2 double beds, and 2 rooms with only 1 bed. They did give us a discount on 2 rooms which was nice, but very inconvenient.

Things I did like:
- Central to SF downtown
- Limited free wine during 5-6pm
- Upgraded us to a suite the following day when they messed up our rooms
- Staff is very friendly

Overall, I am on the fence if I would stay here again.

25/11/12 | Link | Rating: 3.0
181. Myrna D.
Wow! great location ! remodeled bathrooms and the chic decoration is great!
great service, great place to stay!

08/01/14 | Link | Rating: 5.0
182. Susan Y.
Very pleasant boutique style hotel--nice front desk staff, small but well appointed room with nice amenities (including keurig coffee maker, free wifi, robe).  The location couldn't be beat, and the evening wine was a nice touch.  I am knocking off one star, because the first night I was awakened several times by the sound of trash being dumped right outside my window--and I was on the 5th floor!  To their credit, when I let the front desk know the following morning, they immediately suggested moving me to a room facing the inner courtyard on a high floor to provide the most natural light.  That room was very quiet, and I totally enjoyed the rest of my stay.  I'd stay there again--but be sure to request an inner courtyard room.

25/07/14 | Link | Rating: 4.0
183. Krista M.
I've had to coordinate several board meetings and staff retreats with out-of-towners and the Galleria is my go-to spot.  I always receive great feedback about the location and comfort of the rooms.  They make it super easy to "set it and forget it"- rooms for everyone, a meeting room on site and food delivered. Easy peasy! The event staff has gone out of their way several times to accommodate last minute changes, too. They're GREAT!

20/12/13 | Link | Rating: 5.0
184. Emily R.
Went to a concert at the America's Cup pavilion on the Embarcadero and decided to stay the night in the city. Valet was waiting as we pulled up during commute hours on a Friday night. The location is awesome, we easily walked to the America's cup, Chinatown, union square. The building is old so the rooms are small, BUT has been remodeled with upgraded finishes. We had a deluxe King, it was the size of a master bedroom. But it was fine for 2 adults, nice large TV, extra mirror in closet and bathroom were great! Prior yelpers have said there is no space around sink, but the vanity has built in drawers for makeup etc, I had no problem using them as storage. I loved that a fluffy bathrobe and a regular large hairdryer were in our room. Bed & pillows were super comfy! Floor was quiet at night. Wine bar at night was nice, even allowed to bring wine to rooms!

Price for room was a bit steep, but you are paying for location and great (genuine-not fake) employees & customer service. Valet parking $38, kinda steep, but you get over it.

24/06/13 | Link | Rating: 4.0
185. Cris A.
We stayed at the Galleria for Pride 2014 weekend, and couldn't have had a better time. Here's the highlights: The hotel is super boutiquey and perfectly located for easy access to everything. During the morning of the parade (Sunday), we were literally two blocks from all the action. Inside the hotel, you have roof top access where there's a neat little track and some benches. It's cool, because the taller buildings around the hotel give you a fun view. Beware, though, you never know who might be watching. I would give five stars, but I was a little disappointed in the room service. Not in the actual service, but the food wasn't as good as the price demanded. Also, when we stayed, only breakfast was served from 6:00-10:00. Which was unfortunate, because I love me a 3:00 a.m. grilled cheese or turkey sandwich. Last, for you who can't sleep around loud noises, know that you're right downtown San Francisco, not in the country side. Don't complain about how loud it was. You signed up for it.

05/08/14 | Link | Rating: 4.0
186. Jamie D.
Marble staircases and other original hotel features are what give this boutique hotel so much character. Add to that a free wine hour every evening, a very welcoming staff who clearly display passion for their hotel, Keurig coffee makers in each room and a large outside patio on the third level and you've scored yourself quite the splendid stay.

I saw a few of the rooms during my almost week-long stay and every room was a tad different. I'm a fan of this, as I don't tend to go for cookie cutter hotels with rooms that are all mirror images of one another. My room was actually quite spacious, with two double beds and a decent-sized closet. My bathroom had a sliding shower curtain, while some of the others had glass doors. I loved the Lather products in the bathroom - the shampoo and conditioner smell quite amazing and might have made their way into my travel cosmetic case.

In my world, every hour is potentially wine hour, so the fact that Galleria Park has an official wine o'clock (5:30-6:30) every evening is quite fantastic. We had a choice of red or white, and unlimited glasses during that one hour. Since the hotel itself doesn't have a bar, this was a welcome way to mingle with colleagues in the lobby. It also allowed for a conversation with one of the managers, who showed me some images from the original hotel and gave me a glimpse into the building's history. Way cool. I always love those personal touches that provide a better understanding of a business.

Although I didn't spend a ton of time in my room, the beds were quite comfy and the hotel made for a great home base. I'm a fan of the 3rd level patio and definitely recommend chillin' out there with a sammy during lunchtime (yes, I did this. and yes, I loved it). There's also nothing worse than gross, watered down coffee, so Keurig's are totally the way to go and Galleria Park clearly understands this. They do offer coffee (not watered down!) on the second level overlooking the lobby, so I took advantage of this before heading to the airport on my last day. If you don't want to use the K cups in your room, then they still got you covered.

Thanks for being so accommodating, Galleria Park, and I'd be happy to meet you again someday.

14/03/13 | Link | Rating: 4.0
187. mary ann v.
Horrible customer service.  I understand that the check-in is at 3PM, but from the time I have been waiting for my room they have checked in at least 15 guests already.   I've already heard a complaint from a guest that her room smells.  I was finally assigned a room and the bathroom window is open with no lock.  My reservation says 2 double bed and I only have 1 bed.  I am very disappointed.

19/10/13 | Link | Rating: 1.0
188. Akshaya M.
Wonderful service - perfect location. Nice sweet boutique charm to it.

My choice of hotel in downtown SF :)

26/06/13 | Link | Rating: 4.0
189. Lauren B.
Stayed here for one night with my bf. Overall was a great experience. Very clean and I loved the decor. Within walking distance to BART, Union Square, and Chinatown. Also had free wi-fi and wine hour. Only complaint was that the shower was TINY!!! There was hardly any room to turnaround, and don't even think about shaving in there.... Regardless, we would stay here again.

27/01/14 | Link | Rating: 4.0
190. Heidi P.
Galleria Park Hotel is a really nice place to stay in a great location of the SF Financial District. Within close walking distance, there is a coffee/pastry shop, a Walgreens, a couple restaurants and bars.. and just a little bit further away is a ton of great shopping.

So far, I've stayed here twice. First time was a single queen sized bed room in a back corner of the hotel - It was lovely. The second time was a double full bed room facing Sutter St. Unfortunately, the second location was a bit noisy at night. There was a little construction, so that may have been part of it, but I heard trucks and cars and beeping and everything.  I guess it's something to expect when you stay at a hotel in a city.
The rooms are pretty, well kept and in good shape.  The beds are pretty comfy.

Customer service here really shines. From check in to check out, and every time I pass the front desk or encounter an employee, I've experienced kindness and helpfulness. At the beginning of my second stay, I realized I couldn't find a blow dryer in the room (it wasn't hidden in the closet like I thought it was before I jumped in the shower). I called the front desk and like lightspeed I received one delivered to my door, with a smile. They'll also hail or call you a cab whenever you need it, they offer you water while you wait, they'll even offer to hold your luggage for you, if you'd like to check out but are not ready to leave the area (AHEM: SHOPPING!!  See Uniqlo.)

Cool tip: Get down to the lobby between 530pm - 630pm for a little happy hour with free wine.  They'll let you know this when you check in.. Nice effort on their part!
Also, their bathroom products are great.. They smell lovely, and the hotel certainly is not stingy with them.  

I also like the fact that there is a walking/jogging track but I haven't been there myself.  

Galleria Park Hotel is a nice place overall, and I'd recommend it!

07/04/13 | Link | Rating: 4.0
191. Angela S.
I had SUCH a hard time with this review deciding whether to give it three or four stars. Unfortunately my stay this time around wasn't as enjoyable as I would have liked. But, this hotel is located in the most amazing location to my office in addition to the SoMa District, Financial District and within walking distance to everything you could need for your stay. So, with that alone, it makes it difficult to decide how to review.

Though the location has everything, the one thing missing from my room was heat. Yep, I just couldn't get the heat to work in my room (pretty much the whole week). I arrived late the first night, and after leaving my cell phone in the cab (already in a bummer mood) I got into my room and turned the heat on, but nothing really happened. I was too darn tired to deal with more drama, so I put my hat on, blanketed up and decided to deal with it in the morning.

Morning came and I found out the hotel charged my card $510 for the entire week (because my husband sent me a message wondering what I spent money on!). Mind you my room was paid for by my company, but this hotel assumes $100 per day for extras from the mini bar. That's ludicrous! Last time I stayed here they didn't take money out upfront, so I was completely caught off guard! When I called to complain they told me it was their policy. I felt completely taken advantage of and was basically letting them borrow money from me for the week. My company dealt with the situation. While I complained about the $$, I also complained about my lack of heat. I think they were so done with me at that point that they never followed up. Because this is an energy efficient hotel (and I think that's great), I remember the last time I stayed here in the fall I had the same issue. I did manage to get heat to come on every so often, but overall I'd say my week was cold and uncomfortable. Funny, because there were a few of my colleagues who were too hot!

08/03/13 | Link | Rating: 3.0
192. Will L.
Galleria Park has my name written all over it.  It's nice, clean, conveniently located, and has an incredibly friendly staff.  What makes it most "me," is that it's not too fancy or hip.  Sometimes, I walk into places that are so over the top, I don't feel at home.  That's not the case at Galleria park.

Important things:

- The door was always opened for me and the folks behind the counter were always helpful.
- Refreshments were always available in the lobby.
- I could easily get to the financial district, the bridges, Mission, Market, and a kazillion bars and restaurants very easily.
-The rooms were very comfortable.
- The exercise room is modestly adequate.    

Negatives :

- The exercise room is modestly adequate.

10/04/13 | Link | Rating: 5.0
193. Gloria C.
Marble staircases, beautiful glass tile backsplash in the bathrooms, unique art in each room, and most importantly, a complimentary wine hour!

It's a bit small and cramped for this Texas girl, but I just tried to imagine I was on the Titanic. Really though, when you're on a trip, if you're concerned with how small your room is, you should probably be getting out more. I didn't spend too much time in my room over 5 days, so it didn't matter too much to me.

This was only my second trip to SF, but I imagine this is pretty centrally located to everything you come to SF for. It's near TONS of boutiques, local restaurants, major shopping centers, and just a quick cab ride to the Mission District and beyond.

The staff is welcoming and quick to greet you, no matter what time you're trancing back in to the hotel. GP wil definitely be on my list of places to stay next time I'm in town!

17/03/13 | Link | Rating: 4.0
194. Annie D.
As with most hotels in older buildings like this one, some of the rooms are on the small side... except for the suite rooms. Not that I had one myself, but I SAW one and it was huge.

My room was totally big enough for me and came through on all the important things. It was quiet, clean and came with blackout curtains and great bathroom products. I looooved the smell of the lotions and soaps. And of course, the dreaded Pringles in the honor bar. I. cannot. resist.

The staff were all SO nice. When I arrived, they took care to check my bags while my room was being readied. They also didn't make me feel silly when I locked myself out and had to ask for a new key. Even the housekeepers always said a cheerful good morning when I was heading to the elevator with a sleepy blank look on my face (my usual pre-coffee morning expression). Also, free wine hour in the lobby!

The could-be-better:
-It was freezing at night, but that was easily fixed when I finally found the thermostat near the radiator. Even so, I still slept with ALL the bedding from both the beds in my room. Pillow nest!
-The beds aren't Heavenly beds, to be sure. I like a firm mattress, and these were surprisingly soft (I tested both beds, of course).
-The bathroom storage/vanity space was awkward in my room. There was no counter space, but also not really any shelving near the sink either. There was a drawer and shelving behind the bathroom door, but it just wasn't well-suited for "getting ready" in comparison to most hotels.
-Room service was limited at the time, but it looks like they are building a restaurant/bar right now that should take care of that.
-The Internet... the Wi-Fi was terrible, horrible, no-good and very bad.

27/03/13 | Link | Rating: 4.0
195. Jayce M.
Came to town to visit family and didnt have time to book a hotel in advance. Decided o wing it and use Hotel Tonight Ap and went with Galleria Park Hotel. I have to say it was a good choice! With it being close to literally everything, I really didnt have to walk far for food, drinks, sight seeing, shopping, ect! The staff were very helpful and welcoming! Very unique hotel! I would definitely do it all over again of I had o!

09/09/13 | Link | Rating: 5.0
196. Marcia M.
Good things can come in wee packages...

The company that I work for has a large conference once a year that requires booking a ton of hotel rooms and as we grow larger and larger, it becomes more difficult to book us all for 5 nights in a reputable hotel.

In the past, we have stayed at the W and the Westin but the "underdog" Galleria Park Hotel is a mighty fine contender. The extremely pleasant and doting staff is a large part of that. The front desk and doormen ALWAYS greet you with a smile and offer assistance and were efficient in sending up extra hangers and little extras that I requested. The doorman even offered helpful advice on directions and a posh nail salon - impressed!

Sure, the rooms are small but they still offer a super comfortable bed with nice furnishings. My only qualms were although the closet was extra spacious (super important for us broads who pack our ENTIRE wardrobe), but there wasn't a lighting fixture in the closet so I was literally in the dark? Also, the WI-FI service was very unreliable. Half of the time it was extremely slow or the other half, it just didn't work.
A highlight and unexpected offering was the outdoor track area with a cozy seating area to take in some fresh air and enjoy the skyline. The Galleria's location was not only close to our office but also had ready access to dining, shopping, and nightlife too. You couldn't really ask for a better location in the Financial District.

The complimentary Wine Hour (5:30 - 6:30) was a nice touch and they are generous to pour unlimited glasses to ensure that you get your buzz-on.

Overall, the Galleria Park is a lovely boutique hotel for a reasonable price.

TIP: The Asian/Tequila restaurant next door provides the Room Service Dining for this hotel, so your offerings are limited to those menu options and their business hours. Stock up at the 7Eleven up the street for those late night noshes.

Yelp365#38

17/03/13 | Link | Rating: 4.0
197. Corey D.
I'm gettin' old.
Know how I know?
Well I was recently told 28 is "old-man status" and I've certainly surpassed that. But...
I used to LOVE staying at hotels. It used to be exciting to me to have a home away from home for several days at a place where someone came in daily to swap out my dirty towels and I could order a hummus plate at 1am. Can't do that at home. I mean I could probably assemble a hummus plate myself, but you get where I'm going here. Hotels were a nice respite from my normal day to day. Nowadays the thrill is gone and after my first night, I'm grouchy and dream of my bed. It's a really kick ass bed. You should try it.
However Galleria has shifted my thinking. I'll breeze through some cons real quick because I want to get to what I really enjoyed about the place. Lacking... the rooms are really small, and while I don't take up much space, my clothing typically does. It's how I roll... er, uhm... pack. I found it a little wonky to try and unpack my suitcase and put close away because there wasn't a plethora of furniture. I made it work though, and I'd encourage you too to figure it out too. My room bordered this strange courtyard area that I never did look into which meant it was pretty dark all the time. For a guy with a naturally sunny disposition I was popping vitD like tic-tacs.
But now for the reason these guys have changed my grouchy thinking and made me actually enjoy my stay. The people. That's right. It may have been a little dark, I had to get creative to put clothes away, my bed is comfier (really, a must see), but the people made this experience SOLID. There was not a single time I walked in to the lobby and didn't get greeted. I never returned and made my way for the stairs without a hello, or welcome back from someone. There were only a few occasions when i opened the door because someone wasn't there to do it, and on a few occasions I got a "have a great day at the office" and a "we'll see you when you get back." It's the little things folks, the things I tell business owners  who want to build an interest in their brand. It's the complimentary wine hour and ability to interface with hotel staff. It's the welcome gift bag. All these elements go so far with me that I can overlook the things that fall short and go from grouch to grin.

08/03/13 | Link | Rating: 4.0
198. Jon A.
Here's the thing: how do you review a hotel that was paid for by your work? There's a massive difference between staying for five nights for $1,300 versus work paying for it entirely. I'm thankful, yes. I'm very thankful considering I rest my head only 7 miles away, but with the jam-packed work schedule it made sense to cut the two hours of commuting a day out of the equation. But when we operate on the idea, spend work's money like you'd spend your own money.... I take a step back to look at it with my own cheap & critical eyes.

Funny enough, we work for Yelp. Funny enough, the staff was super nice the entire time. We checked into the hotel 3 days before everyone arrived and they weren't as super nice as they were through the weekend prior when plebeians were around. It could've been a coincidence or random dependent upon who was working the front desk. Michelle Q, hat tip to you for being incredibly great to work with running up to the reservation (and I heard terrific things about working with you from the team that planned the 140+ person stay). Michelle was really kind enough to work out a great deal for us on the Friday & Saturday night.

The front desk before Yelp arrived? Not all that kind. The guy that poured the free wine was nice, which makes sense -- it's a pretty terrific position to be in.

When I checked into my room, I dove on the bed -- aka belly flopped, and the bed rolled right into the night stand, and so did my head.

Something I was incredibly thankful for was that 3rd floor garden area. For 3am laid back conversation sessions, no one bothered us. For dog-lovers, this spot is dog-friendly, and that patio is crucial. If I were a laid back traveler rather than a fully booked work conference-er, I would've brought my dog and utilized that patio every day. So, if you're road tripping and stay over in SF, and you have your dog, this is definitely the top recommendation downtown.

If this JVD location would care to take notes from its Venice, CA counterpart -- Hotel Irwin -- they'd create an atmosphere I'd recommend returning to. Their regular rates are $165, which is an affordable score in the Union Square area. If you're not dog-dependent... The stay simply reminded me of the underdog of hotels in SF, and that's the Metro Hotel. At $80 a night, the friendly, laid back staff makes the cheap stay on Divis the city's best hotel, and it's locally owned in the fight against the hotel giants in town.

15/03/13 | Link | Rating: 3.0
199. Kiki K.
* Wi-Fi is free for 1 day
* Good location
* Nice upgraded hotel
* The beds are cray. Extremely wobbly for some reason. It was very odd. Almost feels like a waterbed.
* Valet parking is $38/night

01/07/13 | Link | Rating: 4.0
200. Binh D.
Super Price - $125 on a Friday night
Stellar Location - Between Chinatown, Financial District, Union Square and close to the BART.
Great Service - Friendly front staff and free wine hour!

Booked on Hotels.com last minute. Hotel is older but well kept and has a nice artsy vibe. Staff is friendly and extremely helpful.

If you're looking for a W like hotel at a quarter of the price, Galleria Park Hotel is worth a stay.

31/05/12 | Link | Rating: 5.0
201. Misti Y.
A cozy spot to rest your head in San Francisco. It is definitely boutique, so the rooms are perhaps a little bit smaller. They've kept some of the detailing of the older building, so every inch isn't modern. However, the details that matter are definitely updated, so you may be opening your door with an antique-y doorknob, but the bathroom fixtures feel brand new.

The bathroom is small, and there is definitely a lack of counter space, which can be a nuisance for someone with a spread of toiletries. However, that is really my biggest complaint. Oh wait, the WiFi was not so great, so make that two complaints. But, the beds are comfortable. The TV is big. The service is nice. The location is great. And, everything is clean.

And, don't forget the best part, free wine happy hour!

04/04/13 | Link | Rating: 4.0
202. Jennifer M.
This is one of the best business travel experiences I have had. My company hosted two events at the Galleria Park hotel and we were very impressed. The staff is very friendly, professional, and courtesy. They made our group as well as our clients and guests feel very welcome and important. The food they served at our events was fantastic. The hotel rooms are very nice - spacious, clean, and very comfortable. The location is perfect. I had an excellent experience and will stay here again for both business and personal travel.

17/04/14 | Link | Rating: 5.0
203. Lisa V.
I am upset with hotel because I had a zozi voucher and called them before it expired to book a stay. The person in charge wasn't in and I was told they would get back with me. Well they did get back to me but after the voucher expired. When I returned their call they said they it was up to zozi to credit me but zozi claims that they  had already paid them I spent  almost $300.00 and very disappointed that the hotel couldn't work with me. I am going to call  again tomorrow and will post if they fix it.

I am changing my stars because James the general manager really came through to accommodate my family and I. He is probably one of the most sincere managers I have ever dealt with. The Galleria is very fortunate to have him representing them. He gave me choice of dates and honored my Zozi voucher. Zozi should have credited me the amount I paid like Groupon and some of the others but they refused. Thank goodness James was very gracious about the situation. We haven't used the hotel yet but I am sure it will be wonderful. Thank you James you give the term customer service a new meaning.

13/06/13 | Link | Rating: 5.0
204. Janna L.
Oh my gosh. I just love boutique hotels, and Galleria Park Hotel really delivered on it's service. I'd like to think that I was destined to stay here, with high end complimentary coffee to power me through the morning and a free wine hour to end an amazing day through the city. I never really enjoy complimentary breakfasts, especially when you're in a an amazing foodie city.

The location is superb, you're within walking distance of some major sites (fisherman's wharf, union square). I only spent $6 on mass transit the entire week! Wahoo!

The rooms are cute and eclectic, bed is very bouncy and a bit strange, but I woke up every morning refreshed and ready to go. Must be doing something right!

Fitness center is clean and substantial - treadmill, elliptical, bike, free weights and a resistance machine. More happiness! They also supply a map of some common routes for those who want to explore on their runs :-)

Customer service was tremendously warm and friendly. They also have a bomb texting service, where you can text front desk if you're too shy to ask them annoying questions.

Such a memorable experience, I would love to stay at this hotel again.

+ for those who are chemical-conscious, they supply paraben free shampoo + conditioner!

24/07/13 | Link | Rating: 5.0
205. Tuan N.
Overall clean, renovated hotel with a few caveats.

Booked using Hotel tonight for about $100 off the rate on Expedia. There is no self park and valet is $40. No in-hotel restaurant.

The Room is an odd shape but by SQ-FT it feels about the same. I was disappointed to find a FULL size bed, for the price I expected a QUEEN sized bed. The bed was a nice pillow top, soft on top, firm once you lay on it. No smells. White sheets with no stains.

The wall insulation seemed somewhat thin as I could hear people talking outside my room (though muffled). Lighting was appropriate and kind of romantic. The over the bed lighting wasn't the best idea but available to readers.

The bathroom was newly renovated with a unique lighted mirror and glass door shower. The bathroom wall was completely covered in the newer backsplash material. It felt luxurious. The complimentary soap and other products were spot on with any other hotel. They smelled great.

WiFi was strong, I was on the 7th Floor using it in the room and in the bathroom.

The Fridge is cool, but not cold. Filled with expensive convenience items. Theres a 7 Eleven half a block down the street and a Wal Greens too.

Its location placed us within 3 blocks of Chinatown and a few parks. Very walkable. A nice restaurant for breakfast next door but I didnt try it.

The open Terrace on the 3rd Floor is a nice getaway within the city but the bushes obscure the city views.

My only cons was:
1. that they were renovating so I heard a bit of construction that morning at 7AM. I wish it was disclosed on Hotel Tonight.
2. that the bed was a full but the price screams luxury hotel and it should have been a queen at least.
3. my 1st room smelled of cigarettes (though they quick corrected it and put us in a different and cleaner room).

Overall, great hotel. Circumstances and the price weren't what I expected but this is my first City Hotel experience.

29/07/13 | Link | Rating: 4.0
206. Sarah B.
Beware!!! Housekeeping goes through your stuff when you are out. I had a $100 bill stolen from my bag.  It was In a zipper pocket not on top or out in the open. They were defiantly looking for anything they could find. Very unsettling.

16/02/14 | Link | Rating: 1.0
207. Lorrie M.
I actually liked this place a lot, with the exception of the awesome (not) parking charges as well as their policy of one bed rooms when you book through another website and clearly indicate your preference for two beds.

Came here for a weekend with a few people and found the hotel to be nice, well decorated, comfortable, and good amenities. Furthermore, the wine hour is pretty awesome. It's pretty much all you can drink for free and I suspect there were quite a few people there who were NOT guests of the hotel! They also have a free coffee bar in the morning until the late hour of 10am from 5am which is pretty cool.

The little "park" on the 3rd floor looked nice, but we never really had time to visit since it was too much of a party hardy weekend ... BUT the valet parking was. killer. expensive. sheesh.

I liked that this hotel was conveniently situated to everywhere I wanted to go, like Marina, Crissy Fields, Union Square ... Rickhouse... it's great. I did feel like I overpaid a little, since clearly some other people got the hotel for less than me ... and some for more, but I guess overall this is a solid choice in SF as compared to how much you would normally pay.

20/09/12 | Link | Rating: 4.0
208. Lauryl D.
We stayed here for the Thanksgiving holiday and loved it. It was walking distance to union square and Chinatown. The staff was very very nice and attentive! The valet was always right on time with our car. They carried all of our luggage to our room as well. Provided coffee in the morning and wine hour every evening.

The hotel is very cute!  The remodel looks well done. We brought our dog (no pet fee) they provided us with bowls and treats, and they gave us a room on the 3rd floor so we had access to the garden level to take her outside.

The room was very clean, the bed was comfortable, bathroom was a bit small but not a huge deal. Had free Wifi too.

Very short drive over to Fishermans Wharf...so the location was a big plus! Will return:)

30/11/13 | Link | Rating: 4.0
209. Cindy G.
I was staying at the Galleria Park Hotel for 4 nights during a long week of training and I know this sounds cliche, but they really made this feel like home to me.

I am a stickler for decor. I love a hotel to feel modern but not such clean lines that it doesn't feel cozy. Galleria Park Hotel toes the line to perfection! Especially in a city like San Fran I had no idea what to expect. It's clean, classy, contemporary, and super duper cozy.

I will admit the rooms were a bit small like the other Yelpers were saying, but honestly I didn't even notice because I felt so cozy. The cool colors make you feel relaxed. The crispy linens are stark white and so clean, the bathroom is a good size with great lighting. The beds are actually so comfortable I actually slept in until 9:00 for like the first time in my life. (WANT TO STEAL BED).

The hotel staff may have been the nicest I have ever come across. In particular Galyen was top notch. So energetic, enthusiastic, and actually concerned about our comfort. If I were searching for someone to work in hospitality I would want a mold and model of Gaylen. He stored our luggage while we ran to get coffee, he called us a special sedan so we didn't have to take a gross taxi all the way to the airport, and not that I was listening in but ever time he answered the phone when guests called down he was so friendly that I found myself wondering, WHO is this guy??

The only disappointment  that I found was the lack of breakfast. The restaurant Hecho next door does room service, but isn't open during the morning. I would love even fresh bagels laid out with coffee. Not anything huge just something to grab while your running out the door. Side note: HUGE win- the free 5:00 wine hour. Free wine in the lobby, heck yes!

If I was visiting San Francisco again, I would totally call here first, before wasting any time or energy looking for somewhere else. Boutique feel, warm and friendly service and the comfiest beds you've ever seen! What more could you ask for?

28/10/12 | Link | Rating: 4.0
210. Amy P.
This hotel was awesome. My organization held two events here and the experience was one of the best I've ever had working with a hotel. The staff was incredibly friendly, knowledgeable, and always there to help. Not once did I have to go looking for someone to help me. The rooms were great. Clean and modern. I would say the only downside if they don't have room services for lunch and dinner. I will definitely stay here again.

22/04/14 | Link | Rating: 4.0
211. Gary M.
I would give the Galleria park hotel a negative five if I could. Room is freezing. It's 52 degrees outside. Night manager says they only turn the heat on if they get enough demand or when it gets below 68. Math anyone? 52 is below 68. His solution: more blankets or a space heater which they put 6 inches from the bed and couch. Common sense anyone. And all of this luxury for $330 a night?

16/04/14 | Link | Rating: 1.0
212. Jorgess M.
Found this hotel online for a great price and without any expectations, because I assume that you pay for what you get, meaning it wasn't too expensive, so I expected a decent room. However, when my boyfriend and I entered our room, as tiny as the room was, it was very comfortable and felt more expensive than what we payed for.

PROS:
Inexpensive
Organic shampoo/conditioner/soap
Mini Bar
Awesome channels
Free WiFi
Friendly employees
Free wine hour
Clean bathroom
Location

CONS:
Loud slamming of the door

I would definitely come back here next time.

FYI: 3rd floor has the outdoor "jogging" area, so if you want to hang out there, try to get a room on the same floor--- pretty convenient =)

24/03/12 | Link | Rating: 4.0
213. Nicole W.
The lobby is lovely. Ornate but modern. Bright and inviting. And, overall, the Galleria Park is a solid stay if you're traipsing around the financial district. Allow me to break it down for you...

The Good:
-Aforementioned loveliness in the lobby
-Attentive bellmen
-Friendly front desk staff
-Comfy beds
-Decent quality toiletries - Lather brand (I believe it's CA made - dig that)
-Free WiFi for guests
-Comfy beds
-Great location
-Cute terrace & walking trail on the 3rd floor (apparently 16 laps = one mile)
-Complimentary wine hour

The Meh:
-The fitness room is teeny tiny
-The rooms are on the small side - definitely enough space for one person to get work done and relax, but it would be challenging with two
-Small bathrooms
-Some of the artwork in the rooms (my room at least) were nice, some were a tad creepy deepy

If you can score a good deal, the Galleria is a nice choice to relax in SF!

25/10/12 | Link | Rating: 4.0
214. Katherine W.
Nice location centrally located within walking distance of Union Square. Beautifully renovated hotel with nice rooms. They offer a wine tasting event from 5-6 most evenings and coffee and tea. Front desk staff was friendly and efficient.

22/10/13 | Link | Rating: 4.0
215. Shannon B.
The service here was EXCELLENT!  My husband left a bag behind with our car keys in it and the bellhop actually drove it out to us at the airport! The rooms are typical small city rooms but the location is fantastic.  They had a way to make you really feel welcome. You can't beat it for the price.

26/12/14 | Link | Rating: 4.0
216. RJ D.
My girlfriend found this place while researching hotels in San Francisco.  It had good reviews on Trip Advisor and was a lot cheaper than comparable hotels in the area.  Located between the Financial District and Union Square, this hotel was in a prime location for touring the city.  Its walking distance from the Cable Cars and Trolleys.  

The hotel was as advertised.  It was clean and nicely decorated.  The employees were friendly.

The rooms were a little small and it got kind of noisey at night but overall it was a great experience.

11/11/13 | Link | Rating: 4.0
217. Kristen G.
I stayed here over a year ago and it was for one night. I didn't stay in the room much because I was there for a charity walk that occurred at night.
The beds were comfortable, the staff was super friendly, and the hotel has an old charm. The doors to the rooms are not like normal hotels (heavy duty). They are like a door in a house.The staff at the front desk helped me and my friends find the right bus to take and what stop to get off at to get to our walk. Oh! Not to forget that they have an outside oasis with benches and flowers. It is quiet and gives you a chance to get away from the bustling city.
Overall a good experience and the hotel is in a good location of the city.

19/11/13 | Link | Rating: 4.0
218. Howie K.
Me likes.

In many respects, hotel reviews balance out nicely because people like me, who slept well every evening, enjoyed the solitude, never minded walking the stairs, don't require too much room and generally enjoy the centralized location are balanced by the peeps who never slept well, hated waiting for the elevator, needed lots of space and would've been better off at a national chain. That seems to be the essence of the conversations I've had with co-workers this week. Either it was all good, or really below par.

With the lobby wine hour, the exceptionally friendly staff, efficient service and faux-romantic/contemporary vibe (including the lively but quiet music on each floor), I've enjoyed two extensive stays here. Here's four stars for balance.

18/03/13 | Link | Rating: 4.0
219. Hilary H.
I have not a complaint about this hotel - the location is great, the service stellar and the rooms (although varying vastly in size) are clean and comfortable. The over-all decor is pleasant and pretty, and I wouldn't mind at all resting my head here again.

About the rooms... They're hit or miss. Mine happened to be a hit - a comfy king sized bed dressed in fresh white linens, two chairs to lounge in, a desk for working and a sleek, clean bathroom. I did see a few other rooms - some were barely bigger than the full-sized beds and others were full-on suites with sofas and tables. My suggestion? Request your room size and ask to be away from the air shaft.

This hotel is within walking distance of downtown and SoMA, some great shopping and not too far from China Town. You may want to grab a cab to get to other, trendier areas of the city and to the good restaurants, though.

18/03/13 | Link | Rating: 4.0
220. Kari R.
Extremely disappointed.

I made a reservation months ago for a double room, which apparently means one double bed with no room for a roll-away. Since I had three people, I had to upgrade to a suite in order to get a roll-away for an extra $100.

What made this situation worse was the staff.

When we arrived the valet guy was nowhere to be seen. When he did arrive, he refused to take our car unless we were checked in; and, then he said if we weren't that we'd have to leave our bags in the car. Umm...this is SF, why would I ever leave valuables in my car?

Then...the front desk = not accommodating. She wanted to see proof I had a "double" and when I showed my phone she flippantly said "can you just show me where it says it." Then, her explanation was that a double room meant it only has a double bed. I then asked for a roll-away and apparently the rooms aren't big enough to fit them since its a fire hazard.

Anyways, the suite isn't that great considering the price we are paying. Stains on the couch, smudges on the table, etc.

I won't be back.

19/10/13 | Link | Rating: 1.0
221. Breanna B.
A lovely boutique hotel in San Fran.

Highlights:
- Customer service - the staff is perfect.
- Free happy hour in the lobby!
- Upstairs patio - nice canopies for a park bench lunch hangout with friends.
- The loveliest rooms! I felt like I was visiting my aunt's house, staying in a guest room. So unlike a typical hotel stay, which is a welcome change to typical sterile rooms. These are homey and cozy.
- Gosh do I love old black and white tiled bathrooms. Just darling.

Sadly my sleep was disturbed a few nights - weird clanking outside my window. Turned the fan on to drown it out, which worked pretty effectively. Not sure I loved that bed either. Blankets and pillows were fluff-tastic, but the mattress was hard and I'm more of a cloud-like bed lover. I want to sink in and never come out.

Regardless, my stay at the hotel was wonderful and I'd welcome another visit in the future.

23/04/13 | Link | Rating: 4.0
222. Jeffrey S.
This sweet little home away from home was my hideaway and place to lay my head on a recent trip to San Francisco, and it was a real delight.

First things first, you'll notice a stellar lobby. I don't usually spend lots of time in lobbies, but this one begged me to enter and stay a while. Relax on the couch, sit by the cozy fireplace. It was stylish and comfortable, and I spent plenty of time on those chairs by the elevator.

The staff. Can we please discuss the staff for a second? We were a rowdy group, and they were totally and completely patient with us. Happy, smiling, saintly emissaries of service and satisfaction. I love you all, and would have liked to take a few of you home in my shirt pocket to keep around for those crummy days.

The room was well appointed. From my conversations with others, I gather they vary in size. Mine was nice, but on the smallish side. I really don't mind that, as it's a San Francisco hotel and that happens to be par for the course most of the time. But I guess there are larger to be had, so know before you go.

Here's the one sticking point for me: the WiFi. It's a REALLY big deal for me to have good WiFi, and this WiFi was REALLY not good. Like, I ended up working in the bathtub one night, because WiFi was lousy on the bed and at the desk. Near the door it was okay, and it was much better in the bathtub. If you don't much care about that sort of thing, then add that fifth star to this review. Otherwise, know you'll have a near perfect stay but will want to wait for better WiFi to get online and review it.

27/03/13 | Link | Rating: 4.0
223. Chris J.
Having been in San Francisco the week before, and staying at another JDV hotel (see review elsewhere), reading the earlier reviews I felt a bit of trepidation, as comments referred to thin walls and doors and being able to hear everything in the hall and room next door. I can't help but think these were comments for the Carlton, which is a nice little hotel, but needs serious upgrades in the noise canceling department.

The Galleria Park was great. I asked for an interior room to avoid having to hear any potential street noise. I arrived after midnight, due to flight delays, so my room was ADA compliant. I might ask for that again. Huge bathroom, room to iron your shirt, and a good sized window that opens (I love the fact that you can open the windows for some fresh air if you so desire). The HVAC was quiet too.

Hotel staff were friendly and customer oriented. I did use the car service going back to SFO, as it was the same price as a SFO taxi and more comfortable.

Due to my work schedule, I wasn't able to enjoy the wine hour, but that is an attractive option too. The hotel location is good, there are several restaurants nearby ,and it's only a 15-20 minute walk to my favorite SFO bar, the Amsterdam Cafe.

I would definitely stay here again. I put moderate for price, as $200 for a room in SFO is moderate. The Palace, for example, two blocks away, where my conference was, offered rooms for $753, and I heard from guests there that those rooms needed updating.

28/04/13 | Link | Rating: 4.0
224. Andrea B.
Galleria Park truly did feel like my home away from home for the past week. This cosy, but lovely hotel is absolutely charming from the gorgeous lobby to the sweet and caring staff.

While my room was a bit small, the vaulted ceilings made it feel larger, and there was plenty of room for all my paraphernalia. I had a double seized bed, a great desk and a lovely flat screen tv. The bathroom was lovely, though I did miss having a bath. Oh, one tiny awkward thing? There's no place to hang your face cloth or shower pouf in the shower, so that could get weird. Also, as many mentioned, the wifi can be painfully slow and I had it abruptly stop working a few times.

I like that they reward you with a $5 gift card to the restaurant (Hencho) next door if you don't need them to change your towels or linens. I ended up racking up quite a few gift cards but left them for the staff since I didn't make it over there, and you have to spend $20 to use one.

The staff were sweet, efficient and helpful and the location can't be beat. There's a ton of great cafes and places to shop nearby and it's a quick walk to BART and our head office. I would recommend this hotel to anyone visiting San Francisco and hope to make it back one day myself.

12/03/13 | Link | Rating: 4.0
225. Amy O.
I likey. I am becoming a loyal JDV hotel fan (stayed at 3 so far). Their customer service (at the hotels and online) is friendly, knowledgable, and just great.

I like that each place has it's own vibe. A true qualifier of a good boutique hotel.

This place has a great look/feel. When you walk in, it feels good. Everything is in this slate grey color, more modern, sleek.

My room was clean and comfortable. My bathroom was clean and modern (had no counter space - but I didn't care) with a nice all glass shower (no tub - I didn't care).

Other perks: Easy to access free wi-fi and complimentary wine hour or so in the early evening. Also, the location is perfect. Blocks from Union Square, downtown, Market Street.

Not so good, but totally expected: Parking Prices. It's the city, it's expected. It was average for the daily rate.

Also want to point out that my interaction with the bell hops was always helpful and friendly.

27/05/13 | Link | Rating: 4.0
226. Kevin B.
When it comes to hotels, I'm not too fussy. Give me a quiet room with a comfy bed, a decent bathroom with hot water, cable TV, free WiFi, and a mini-bar - and we're all set.

The Galleria Park Hotel certainly met my simple needs, so I have no complaints.
Is this the Ritz-Carlton? No, but it's a serviceable boutique hotel (for business and leisure travelers) who want to be in downtown SF.

The staff is super friendly and accommodating. Case in point: I forgot my toothbrush  at home. Rather than direct me to the nearby Walgreen's, they gave me a complimentary toothbrush + toothpaste to take up to my room.

The hotel boasts a small gym, a business center, and downstairs parking lot. They also offer free coffee in the morning (on the second floor). And probably the Galleria Park's biggest claim to fame is their daily Wine Hour in the lobby (free wine and popcorn for hotel guests). Nice touch!

So if you're looking for a quality SF hotel in a central location (that doesn't break the bank), I'd definitely recommend the Galleria Park.

18/04/13 | Link | Rating: 4.0
227. Angela S.
First time staying at a Joie de Vivre hotel and won't be the last.  Loved the Galleria Park.  Booked a 2-night stay.  No fuss - great, clean rooms with smallish bathroom, superb location to union square, free wi-fi, friendly staff, daily wine hour, and pet-friendly too!  

I deducted a star for the outrageous $50 valet parking and the lack of a bar/restaurant connected to the property.  But the breakfast/coffee joint right next door, Bread and Cocoa, was amazing.

I will most likely stay here again when I am in the city.  JDV convert right here!

08/12/13 | Link | Rating: 4.0
228. Julie S.
I got really lucky - I arrived here early, really early in fact. My flight arrived at 8A and I went straight to the hotel. I assumed I'd just be dropping my bags, no doubt to go spend a pretty penny shopping in Union Square all day. But luckily for my bank account, they had one room open and I happily took it! The folks at the front desk were even nicer and more helpful than I might have hoped. Elevator arrived momentarily despite the building being very historic.

Well color me happy, there's a modern bathroom, a chair with ottoman, a working desk, and two nice beds with beautiful linens. Working wifi, a good selection of channels, and a complimentary wine hour helped to round out an altogether wonderful experience. I would happily stay here again and can truly say I never once pined for the W.

I would really have added one star, but my shower never got steamy hot, while my room never got chillingly cold. I assume these are things they are working on in their multi-million dollar renovation. I look forward to checking it out again to see what all they've done.

My thanks go to all the staff, from the bellmen to the front desk and housekeeping - every single person I encountered was lovely!

24/03/13 | Link | Rating: 4.0
229. Danny W.
Pretty tiny rooms and not the most comfy bed I've ever rested my sweet little head on, but overall it's a solid hotel.

The staff was really accommodating, the price is totally affordable, and they have a complimentary wine hour which is a nice touch anytime you're staying in a different city.

It wouldn't be my first choice to stay in SF, but it certainly did the trick.

14/03/13 | Link | Rating: 4.0
230. Farrah A.
If I could copy and paste all of my co-workers' reviews, I would. Galleria Park Hotel was a great host for our lively and rambunctious crew. It's in a great location - the Finacial District - near the BART and some of our favorite local bars (like Rickhouse and Local Edition). There's also some good shopping in the area, but I had no time.

So this, to me, is a true boutique hotel. It's small, posh, cozy and has all the upgrades that a swanky hotel should have - minus the pretension. Two elevators, a gym, a smoking terrance, friendly and helpful bellhops and concierge, comfy beds, quality bath products, adjustable rain shower head, walk-in closets, a mini-fridge, a Keurig coffeemaker in the room (first time I've seen this), a kicken A/C (I had to turn that sucker completely off by the second night), and absolute peace and quiet from the outside world. No crazy street noise like sirens, firetrucks and screaming homeless people that I've heard from other hotel rooms in SF.

...Oh, and the complimentary wine happy hour 5:30-6:30pm was my daily highlight. But no lie, fill up that glass at 6:29 because they roll that cart away at 6:30 on the dot.

It looks as though everyone's main qualm is the in-room Wi-Fi. It's free, but it didn't work for me at all during my five night stay. Lucky for me, I was able to connect to my phone's Internet - something I've never been able to do at home (I'm not too tech savvy.) Just a small gripe I had every morning was the lack of counter space in the restroom. It's a stand alone sink, so there's no where to rest your hairdryer, hairbrushes, makeup, etc. Nor were there any small mirrors and small desk space in the room where I could put together a makeshift vanity. There was, however, a full-length mirror inside the closet door, but that thing wouldn't prop open on its own. So annoying. So yes, getting primped every morning was a pain and took longer than usual.

12/03/13 | Link | Rating: 4.0
231. Elsa M.
Well, the positives:

1) location
2) great customer service
3) clean
4) comfy beds
5) free wine o'clock

The negatives:
1) old
2) very small rooms
3) my room was very dark with little light
4) heat is "steam heat" and actually gets turned off at midnight - which lead to me getting a cold
5) bathrooms in non-updated rooms like mine are a bit cramped and the bath products are lacking
6) my room was weird and oddly secluded. I actually had to go out the door leading to the stairs in the hallway to find my room on a little landing in the stairwell. Weird...

I think the Galleria is perfectly adequate if you are looking for a nice, suitable hotel and you are on a tighter budget, but don't expect anything fancy. There aren't any bells and whistles here. The lobby is about as nice as it gets, so your heart might fall a little after seeing that and then entering your room if you aren't prepared. While I wouldn't stay there on my own accord, for business purposes, it works I suppose.

16/04/13 | Link | Rating: 3.0
232. Benjamin G.
Really enjoyed my stay with these guys. The nice guys and gals at the front desk were some of the more cordial in the city. The lobby was cozy and housed quite a large group at times. Good times. Big plus for the complementary wine hour in the afternoons.

The rooms are equally cozy. Only gripe was my seemingly airplane bathroom size shower. It was like showering in a broom closet made of glass.

I'm not one to make my bed any day....ever, but the staff knows how to make a bed and tuck in sheets tighter than I've ever experienced. Snug as a bug in a rug!

Would I like to stay here again? Yes, please.

15/03/13 | Link | Rating: 4.0
233. Alex S.
It's damn hard to not instantly fall in love with a hotel that's holding a free wine hour as soon as you walk in. A glass? Why yes, I will take one, thank you.

The Galleria is a beautiful small hotel in downtown San Francisco (small being that it only holds about 200 rooms or so). Great staff, great classic decor, a great stay,

The rooms tend to be on the small side but are very charming with beautiful unique artwork in each one. Some of the bathrooms have old showers but others have beautiful glass enclosures. The beds are large and comfortable and every time I came back, I was seriously impressed on how well the cleaning staff does. It felt like a brand new room everyday.  

There was a window in mine but it looked out into a courtyard and the other side of the hotel, so you couldn't see anything. That's sad, since we're in downtown San Francisco and I'd love to see the city, but I'm sure there are rooms where you can do this,

And yes, wine hour! Right now, it's 5:30 to 6:30pm and it's glasses of red or white for that time. One day they also had a tea sampling stand from a local company, which was also great. A really nice way to meet with friends or colleagues at the end of the day before going out.

The only real issue with The Galleria is the Internet, which may be the worst free wifi I've ever had in a hotel. You log in with a name and password and hope that's it - but it's never it. It takes forever to log on every time and never seems to remember that I've done this a million times before (and constantly asks me to log in again.) And then it's incredibly slow, which is frustrating when trying to get some work done.

Ah well, still a great spot to stay while in SF (or state side like myself).

08/03/13 | Link | Rating: 4.0
234. Kay B.
We were a group with 5 rooms, there for a long weekend to celebrate my mother's 80th birthday. The staff took her under their collective wing and treated her like a queen, with wine and balloons in her room and a special dessert on the last night. Most of us had a welcome note and small bottle of wine in our rooms, as well.

Best things:
Lovely JDV hotel in a great location.
Friendly, accommodating staff.
Rooms are nicely decorated including interesting art, comfortable bed, good bathroom and amenities.
Nice coffee and tea in the morning. Unfortunately, we missed the wine hour.

One not so good thing:
When booking on-line, I chose a "parking special" which was the same price as a different special. The hotel website was a bit dicey that day as my confirmation did not indicate the parking special, and although I checked a couple of times that it was the same price as the confirmation I got, I was a bit worried what would happen at check-in. Sure enough, I was unable to prove the "parking special" price and therefore paid the daily rate in the garage. Still, the room rate was a good one... Should have checked with reservations when I was doubtful - live and learn.

Thanks again, Galleria Park. We'll be back!

23/02/14 | Link | Rating: 4.0
235. Risa D.
The Galleria has been a hotel consistently since the 1800s and the corners and decorative elements that retain this history are lovely. Make no mistake though dear readers this is a modern boutique hotel with contemporary amenities. My room is on the back, so the view is into the windows of another building, but it's spacious and elegant and the beds (yes I need both of these queen sized beds..) are incredibly comfy. The bathroom is spotless and the tub is biiig, with a high curved back for the soothing soaking.

Most importantly though the service has been exceptional and wholehearted. I'm allergic to feathers and so I always call ahead to try and get alternate bedding - the Galleria is the first hotel that's ever responded to my query about down with the response "are you looking for an allergen free room?" I'm not sure what all went into to making my room allergen free, but I totally appreciated the no fuss, we got this covered from all angles, vibe. My other (likely annoying) request was cream for the coffee - not powder creamer as is provided (ghaaak nooo) but actual cream in my room. This has been delivered in a cup fresh and with a smile and I have been a functional adult as a result. I wanted to hug the charming woman who brought it up today, but as I was in a robe this would probably have made us both uncomfortable... Imma find her later though.

During the free wine hour by the fireplace in the lobby I've had the opportunity to chat with two of the managers and one of the hotel's regulars and I loved the feeling of family, the pride in the history in the building and their overall calm friendliness.

The wifi has been spotty, but I assume that's bc there are so many internet nerds crammed into one building. Sorry everyone else.

07/03/13 | Link | Rating: 4.0
236. Colleen C.
I quite enjoyed my stay at GPH. Well done!

One can get to know a lot about a hotel during a 7 day stay. There is quite a bit of room for error as the margin grows. However, I felt that all the key elements were in place, and with 6 good night's of rest -- I'm going with a solid 4 stars.

Location: Fantastic. Close to where I needed to be, convenient shops, transit, shopping, coffee, shopping. You get the drill. There aren't sterling views of the Bay Bridge, but it gets the job done and has you smack dab in the center of where you might need to be.

Staff: 100 percent great, 100 percent of the time.

Coffee: Free coffee with real cream for my commute (walk) to the office. Key.

Wine: Wine o' clock anyone? This one runs from 530-730 each evening in the cute lobby (check times).

Wifi: This was a bit of a hangup, but understandably due to the fact that my internet-based team and I were taking over the entire hotel. Lot of people dragging the same signal = slow load times. Alternatively, I just signed into Skype wifi and paid a low price to do some quick projects and wrap up some to-dos for about 9 cents/minute. Not a bad backup plan.

Beds: comfortable. crisp. Clean.

Rooms: Mine happened to be large, with a sofa. Amen! I've stayed in my share of small rooms over the years. This was a treat. Bathroom was still small but I hijacked the minibar area/sink/mirror and made it into my dressing table. Done and done.

All in all this place was super comfortable, the staff excellent, the beds restful and I left without a single complaint. Am happy that this seems to be on our regular rotation now. It may not have the bells/whistles/biz traveler perks of the Westin or W, but it makes up for it in charm, class and helpful staff.

13/04/13 | Link | Rating: 4.0
237. Rachel C.
Considering I'd stay at a Holiday Inn and be totally satisfied, I truly enjoyed the hotel. It's a quirky boutique hotel that has a ton of character. While newer hotels have to work to infuse that into the decor, this place has it already in the old updated to new. I dig.

While my room was on the smaller side, it didn't really matter, being one person. I've stayed at hotels in NYC that were this small with two people and made it work. I was on the "inside" of the hotel, which made my room seem a little black hole-ish. Not much natural light peeks through, but since I buy 40 watt bulbs on the reg at home, it didn't bother me too much. I'm half vampire obviously. But, if you're into natural light, I might suggest asking for a "street facing room."

I had a stand up shower only. I heard rumors that some rooms had tubs. It wouldn't have been a big deal BUT the stand up had no shelves whatsoever to hoist my leg up to shave. So, I was forced to bend and twist and make it work, with the hazard of making one hasty move and slicing my leg open. You know shaving injuries are thee worst?!

The one real issue was the internet. It was terrible. For being in SF, the mecca of tech, I'd think you'd have to be up to standards with high speed to the interwebs. BUT, if you connected to the wifi it didn't really work. IF you plugged directly in at the desk you kinda sorta not really got connected. For 2013 I feel like this is a little unacceptable. I appreciate that it's free, but is it worth it when you can barely connect?

The staff though, are extremely friendly. And it wasn't a fake friendly. It was a genuine friendly. Even at 3am when I locked myself out of my room friendly. I love this because it usually means the management is awesome as well, which trickles down to all employees.

Throw in a wine o'clock happy hour and you really can't go wrong!

27/03/13 | Link | Rating: 4.0
238. Kathleen M.
I've been lucky enough to stay in some pretty nice hotels throughout my various stints in SF, and the Galleria Park was certainly the friendliest. The only service hiccup was at check in when we were told we had to wait for rooms when in fact there were clean rooms available. Not a huge deal for me, but some of my coworkers were left waiting in the lobby for quite some time.

My room had two double beds and was pretty jam packed. I usually like to work at a desk when in my room, but this was just way too tight a squeeze to make it work, plus I stubbed my toe on the desk chair no less than 14 times over the course of my stay. Also, there were no outlets easily accessible from the bed, so even working from there was kind of a pain. Add in the slow wifi and you've got a combination that I wouldn't recommend for work travel.

Still, the room was nice and clean and, apart from the wild noises coming from the radiator, it was pretty quiet. Some more counter space in the bathroom would have been appreciated, but it was spacious enough and the toiletries smelled quite yummy.

All in all, the actual hotel gets a 3 but the amazing staff kick it up to a 4. I was always greeted with a smile whether from the concierge or housekeeping, and the front desk staff was great with answering questions and making recommendations. The dude was even friendly when he called me a cab at 5 in the morning: a time where no one is expected to be nice.

I'd happily come back as the location is great and the price is reasonable, but I'd likely shy away if I wanted to get any real work done while I was there.

12/03/13 | Link | Rating: 4.0
239. Drew A.
3 stars goes to the lobby and the staff including the cleaning peeps! Good people all around.

I was in a _16 room, which seem to be the handicap/senior rooms. The room itself was tiny. There was a desk, which touched the bed, which touched the side table, which touched the door, which touched the bathroom. Tight squeeze, my friend. The Bed was against the hallway wall (you can hear every sound out there). Anytime someone came down the stairs or closed their door, it sounded like a shotgun went off in my room.

In the bathroom, there was no vanity to put your stuff and oddly it was almost as big as  the bedroom. So big, in fact, the closet was IN the bathroom (huh?) So, again, it was large, but had nowhere to put anything. My toiletry bag had a choice of the floor or on top of the toilet (the floor won this round).  

Bonus:
*Wine hour everyday, which in concept is great, but a waste for non-drinkers.
*Super close to everything downtown

Negative: The TP is ROUGH. Sandpaper would have been an upgrade. BYO-TP!

17/03/13 | Link | Rating: 3.0
240. Emily C.
A lovely stay at a lovely boutique hotel. Clean, comfortable (albeit small) rooms, free (albeit slow) internet access, gorgeous decor, perfect location and helpful staff - because yes, I DID misplace my key once or twice and the front desk rescued me from my disorganized ways.

What's more, they are SO gracious to guests. Just an hour or two after arriving, I partook in the hotel's daily complimentary wine hour - heaven for the weary traveler and a perfect way to mingle with colleagues (I stayed on a work trip). No noise complaints either - it's AWFUL being in a noisy, paper thin walled hotel during an action packed workweek but Galleria didn't seem to have that issue.

K cup machines in every room instead of crappy cheapo coffee makers - a bonus! I'll definitely come back if I'm back in the city any time soon.

08/03/13 | Link | Rating: 4.0
241. Michelle C.
I was one of the people on my recent work trip who had one of the smaller rooms Galleria Park offers, but I still loved my stay. In fact, I liked this hotel even more than the other name-brand hotel we've stayed in during past visits. There's just something about boutique hotels - unique rooms and decor and quirky details all make for a nice experience.

So yeah, my room was on the small side compared with a few of my friends' rooms. I wasn't really bothered by that, until my boyfriend flew into town and then that room felt really crowded. The door on the cabinet couldn't open all the way because it hit the bed, which meant it was hard to access my clothing in the drawers inside. Less girthy furniture in the smaller rooms would go a long way towards freeing up some space.

My bathroom was also quite small but I was fine with it, though I did lose a teeny tiny makeup brush when it slipped off the ledge of the sink and rolled right down the drain (oops!). A small table or another shelf in the bathroom would be really helpful!

Constructive criticisms aside, I would definitely stay at the Galleria Park again. Every staff member was so friendly. The housekeepers did an excellent job and they were so sweet, too. Everything in my room and bathroom was very clean throughout my stay. And I loved that gorgeous marble staircase and the pretty seating area in the lobby. My favorite part of all? The location. Super convenient and accessible to the office, some of the area's best bars and restaurants, and the Ferry Building. Looking forward to next time!

18/03/13 | Link | Rating: 4.0
242. Heli M.
If you appreciate a prime downtown location within walking distance and only minutes from the most popular restaurants, bars and boutiques in San Francisco, Galleria Park Hotel is a great option. It's an adorable little boutique hotel that has no shortage of character in it's decor and design.

Don't let the fact that they are lacking a bar disappoint you. They have a complimentary wine hour everyday where you can not only drink a variety of selected wine, you can also mix and mingle with other interesting guests from all over the world. The staff was pretty friendly and attentive, handing out bottled waters as I left for the day and bringing up whatever I requested (toothpaste, scissors, etc.) to my room within minutes of phoning in the request.

As someone who appreciates an eclectic style and vintage-y decor, I recommend this hotel as a lovely option that takes pride in accommodating its guests.

15/03/13 | Link | Rating: 4.0
243. Brad B.
Dear Galleria Park Hotel,

My hat is off to you and for those who know me, that doesn't happen often. Why you ask? Well, you dealt with our rowdy crowd of 140 people for five straight nights and made it seem absolutely effortless. The staff was attentive and the location was very convenient with our office only a few blocks away. The complementary wine happy hour was a nice touch and it was obvious that we took full advantage of it. A solid four star experience!

Why not five? Well...

I did have a few small gripes but they are definitely not a deal breaker for me to ever return here. In fact, this is one of the only smaller scale hotels that I will return to in SF. The rooms were a bit small and with my suitcase plopped on the floor I felt as if I was constantly hurdling it on the way to and from the shower. I suppose I could have thrown it in the closet but hindsight is 20/20. Where I was staying on floor two was a bit loud with the conference and meeting rooms but once again, not a deal breaker. Much like the elevators the internet was slow but now I sound like I am suffering from a bad case of first world problems.

Will I be back? Fo' sho'!

12/03/13 | Link | Rating: 4.0
244. Benjamin B.
Super compact rooms with everything you need (coffee machine, hey-yo!) and nothing you don't. I just realised that's the tagline from a breakfast cereal as as I was writing it. It did sound far too polished for me to have simply made up on the spot. I hate when that happens.

Reception is killer, with a fireplace and - get this - complimentary wine happy hour every evening. Free wine? With so many CMs hitting the GP this week I predict a ruinous happy hour toll come Friday.

02/03/13 | Link | Rating: 3.0
245. Joi B.
I adore this sweet little hotel! When you walk in, after you're warmly greeted by the friendliest concierge ever, you, too, might be immediately stricken with devout admiration for the refined Rococo lobby, tastefully decked out in grays, blues and white. You'll have to excuse me as I curl my fine self around the fireplace. I feel right at home there, glass of wine in hand as I unwind from 5:30-6:30pm at their complimentary wine hour.

The Galleria Park is a quaint boutique hotel with an incredibly awesome staff. Whereas other boutique hotels might be stuffy, GP is approachable, friendly without any sacrifice in staff efficiency (and should you encounter any minor infractions, as I will soon describe, consider it immediately rectified with the touch of a button). It has a distinct European flair, so if you're expecting rock 'n roll slicktitude à la the W or my favorite hotel of its kind, The Hotel On Rivington in NYC, you will be a bit disappointed. Overall, I was extremely happy here and hope to stay again on future visits to SF. It's all about the personal attention and reminds me an awful lot (in spirit) of my favorite hotel in St. Louis, The Moonrise.

Positives include: umbrella in the closet (I always forget an umbrella!), a mini bar that won't break the bank, fine bed linens, plenty of pillows, a Keurig coffee maker that doesn't force you to use that lousy Wolfgang Puck "coffee," plush bathrobe, and I must mention that I've never had a hotel room that was so quiet.

One day I returned to my room to find that the housekeeper had removed the partially used soap, shampoo and conditioner, without replacing them, in addition to a sample size shaving cream packet (my own). I called downstairs and these items were immediately replaced (times three!), including a small can of shaving cream. How freaking nice is that?!?! Even at the W you'll find yourself waiting forever if you request something from housekeeping.

There is one single thing that drove me nuts and bear with me because I'm prone to pickiness when it comes to hotels: the closet door wouldn't stay open and the mirror was on the inside of it. It was also unfortunately located in the dark hallway in my room and being that there was no closet light, I not only had to keep the door open with my foot, but I could barely see if I was *all wrong* if you know what I mean (I'm also prone to varying states of dishabille. My handicap). This bothered me way more than the wifi not working (and I always need wifi when I travel).

I guess I could always blame my messy appearance on wine hour. Even if I had to be at the office at 9am and wine hour was at 5:30pm...

13/03/13 | Link | Rating: 4.0
246. Candice G.
I'm not typically a person who requires a lot of interaction with staff when I go places, but every run-in I had with Galleria employees was so incredibly helpful and glowing that they made what could have been a lesser experience into one that I'd recommend (while mentioning a few rather annoying caveats) to others.

The location of this hotel is pretty prime for tourist-ing and I believe will run in the mid-to-upper two-hundred range per night, though I checked the Hotel Tonight app for a Friday night deal and they had a few rooms available for $149, which seems pretty stellar for how un-shady this place is and I'd bet is the absolute best price+location inside SF... also, there's free wine in the lobby from 5:30 to 6:30 every evening (though I didn't partake) and free wifi (though it loads at a speed that might not even be worth the headache of trying to connect to the interweb in the first place).

If you skim through reviews you'll notice the size of the rooms mentioned in most. They're small, and some (mine) even smaller than others as I found when doing an exchange of eyelash glue with a coworker who'd also complained of the room size, but hadn't yet seen that my room was about and entire bathroom's space smaller than hers. My room was barely enough for one person, defo not enough for two. All week long I found myself closing the closet door so I could open the bathroom door and vice versa. There's pretty much no counter space or lighting and again, all week long I found myself dumping my make-up in the sink to get ready and then fishing it out to put on a towel on the ground so I could dump all my hair sh*t in the sink while putting the toilet lid down so I could heat my curling iron on a rubber mat I'd luckily brought with on it, then fish all that sh*t out every time I needed to use the sink to take my make up off, brush my teeth, etc. A lot of time was wasted just trying to figure out a way to use the very tiny space for my many daily getting ready rituals.

The walls are a wee bit thin and there's no fan in bathroom so don't be surprised if you can hear when the people in neighboring room use the loo. Also, the water, at least in my room, never got very hot. At best I'd say it was warm-ish, which really sucked considering the overall lack of heat in the hotel.

I converged with a few of my coworkers also staying here about the room temp situation since I had to layer to keep warm at night it was so cold. The building seems to be a really old one based on their ancient looking heating system that has a printed label explaining that you have to turn this weird  added plastic nub on a nozzle to turn the heat on/off. I turned it on and all the way up the first day and while I noticed no difference in room temp it was immediately obvious that the heat-system was in some sort of pain from the terrible screeching noise coming out of the brass bulb connected to the plastic turn nozzle. That noise went away after about an hour and a half after being turned on, but like I said, I saw no difference in room temp. On my second night here, I tried to see if maybe I just hadn't turned the plastic nozzle enough and that's why my room was still freezing, and that's when I accidentally touched the brass bulb-nuzzle thing that was not only so hot that it burnt my hand, but it was leaking steam down onto the below electrical socket and plug for the air conditioning unit. Uhmmm... I was going to shut it off but I was still really cold and based on the water stains on the wall and curtains in front, this was something that had been going on for much longer than my stay here.  

And then there was my third night where I (luckily) had decided to stay in and try to get some work done when the heater started making a noise like there was a creature running around inside it. I tried to ignore it but it got to point where it sounded like a hobo was actively grating a tin can across the bars so pulled the curtains back and there was literally a continuous geyser of water shooting up from the brass bulb about two feet in the air. F*CK. Of course this is happening to me, while I'm in nothing but a towel and so just ready to pass the f*ck out. I would've called down for help but room was in a state of utter disarray (thanks to having almost no room to begin with) and I pretty much had no clothes on so I dealt with the geyser in the most passive way possible, by just yanking the stupid plastic thing until everything shut off and going to bed. When I woke up nothing had appeared to have been more or less destroyed than when I left it, so I considered my efforts a success.  

In the end, my experience with amenities was pretty sub-par but consider it a testament to the hotel staff that this review is still at a glowy 4-star as they always went above and beyond, wore smiles and even gifted me a late-night cupcake upon return to the hotel.

10/03/13 | Link | Rating: 4.0
247. Trish S.
Flew into SF, slid into a cab, was whisked to the perfect location of the Galleria Park Hotel in the Financial district: Trip started off easy peasy. My room was ready upon arrival so me and my plum colored luggage air kissed all the peeps still a'waiting in the lobby (Sorry Danny W)  and jetted up to the 7th floor.

Tis true the rooms are on the small side: If my giant 6'10' BF had been with me, it woulda been cramped: But! It was just little ol me so I was comfy as could be. I loved the decor and it was a welcome change from my usual SF glowing purple buddha W Decor. Home-y and modern.

Staff was glorious during our stay, super helpful! My room was cleaned on schedule, they rapidly replaced the hairdryer that was outta wack, luggage was stored, directions given, etc!

The elevator was at a turtle pace but oh well, more time to speak German with the Euro CM's, more time to look at the weeks schedule on my phone, more time to think about how excited I was for Wine O'Clock in the lobby... Oh how we loved you Wine O'Clock! Dining was being remodeled I think? Although as you can imagine, as Yelper's we didn't have any problems finding food for ourselves.

I'd stay here again gladly, although only if I was traveling alone, my room was not the place for tea for two if ya know what I mean ;)

20/03/13 | Link | Rating: 4.0
248. Ryan C.
This is a nice renovated hotel off of Kearney and Sutter. I actually loved the location of this place because it was right smack in the middle close to Chinatown, Market Street, the BART and some of the cool bars in town. It made going to and from places a cinch, especially since we could walk wherever we wanted to go.

Staff was really friendly from the housekeepers to the doormen. Everyone always says hello and asks if you need anything. I liked that. It didn't seem forced or insincere. They really acted as if they wanted to help you.

There was fresh coffee brewing every morning on the second floor on your way down to the lobby. They had a variety of different blends to satisfy even the pickiest of drinkers.

The rooms are upgraded but small. You have a flatscreen television, lots of electrical ports and a small but really nice bathroom. Some rooms seemed a little bit more claustrophobic than others, but if you're just there to shower and sleep, it's definitely not bad. Each room comes equipped with a bathrobe and the other necessities to make you smell fresh in or out of the shower.

One of my biggest gripes about the place is the free internet. It's slow as molasses and only worked half the time. You have the option of upgrading for $9.95, so I think they made it slow on purpose so you pay the charge. It was even too slow for basic e-mail replies for me. It was hard because I was on floor two and I got minimal cell phone reception. Don't expect to get much done if that is the route you're going to go. One of my friends upgraded and she said that it was significantly better- I was just too cheap to pay it.

They have a cool wine hour that I didn't partake in, but everyone seemed to enjoy it. If you have a big group, it's a great way to get some libations before heading to dinner and getting more. It happens in the main lobby and when there are a lot of people, the noise can echo up into other parts of the hotel. Luckily, when you shut your hotel room door, it drowns it out completely.

I was supposed to have a late check-out and was told I could stay until 2PM no problem. Awesome. I locked my key inside my room so I stopped by the front desk to get another. When I was there, I just wanted to confirm that I had a late check-out. The lady at the desk told me that they weren't doing late check-outs because it was sold out. I told her that I had called down earlier that morning and they said it was fine. She told me that she doesn't know who I talked to, but check-out is at noon and that's when I had to check out. It was around 1230 when this happened, so I told her I was staying until at least 1 so I could shower (I just got done working out) and that was the earliest that they were going to get me out. She wasn't very accommodating after I had already been told I could stay longer which caused me to panic and find a place to store all of my stuff and find a place to work in the interim.

Other than that, everything went smooth. I'd definitely stay here again. A huge selling point was the close proximity that everything was in.

11/03/13 | Link | Rating: 4.0
249. Tiffany N.
The Galleria was a pretty sweet spot to stay during a recent trip to SF. Sure, the Wi-Fi was spotty (at best) and the hallways smelled, well, old lady-ish really, but the location is primetime, the rooms are just fine, the lobby is beautiful, the staff is super sweet, and there's a (free) wine happy hour!

The rooms apparently vary in size from the size of something that Harry Potter lived in for 11 years to the size of Gryffindor's Tower Room. My room was somewhere in between that, with a king bed, a loveseat, and a desk. It was plenty spacious for me and oddly enough had two closets. The bathroom was on the smaller side, but the shower worked just fine and the soap/shampoo/conditioner products were nice.

I think they are in the middle of more renovations and they are a member of the JDV brand if that is of note for you. I think for the price and location, this hotel might not be able to be beat.

15/03/13 | Link | Rating: 4.0
250. Don B.
As far as renovated boutique hotels go, Galleria Park totally hits the mark. Joie de Vivre has done a good job with this one (yes, I've stayed at others in the past) in terms of the updates and especially with the service. Our group took over most of the hotel and engaged in plenty of shenanigans whilst there (like occupying the lobby and drinking all the wine at the 5pm wine hour) and everything was handled in stride.

The rooms are perfectly adequately-sized, especially for rooms in The City. The updates are almost all great. The radiator in my room did a little clicking and clacking every now and then, but I got over that real quick. Compared to rooms I've had up in the 'loin where I'm awakened by either hobo-related activity or the 5 am garbage trucks on a nightly basis, this room was plenty quiet.

As far as location, this one is hard to beat. Right smack dab in the Financial District but near the border of SOMA. Everything including the BART nearby. Yeah, I'd totally stay here again!!

29/03/13 | Link | Rating: 4.0
251. Peter D.
I stayed in the Galleria Park Hotel on Sutter Street on the 6th floor. My name is Peter D. I'm 29 years old. When in San Francisco, I believe in abusing my body with a absurdly unhealthy diet of pork and brown liquor, coupled with a non-existent exercise routine. The quite comfortable Galleria Park bed helps me recover from a night's debauchery, which began at their wine hour from 5:30-6:30.

In the morning if my face is a little puffy I use the lovely bar of facial soap they provide and I'll put on an ice pack while doing stomach crunches. I can do (almost) 12 now. In the well-pressured shower I try and rinse off the smell of bourbon, and if my hair doesn't look exactly the same as it does every other day, I'll use their Yuzu Bergamot cream rinse.

I try and get some work done on the free wi-fi, but it was an absolutely abysmal connection.* I wandered down the hall to my friend's room; there was a moment of sheer panic when I realized that hers was a suite and obviously more expensive than mine. However, I content myself with the fact that my room was still great, and I'd gladly stay at the Galleria Park Hotel again.

Excuse me, I have to return some videotapes.
____________

*Truly, the only major issue I had with the Galleria Park Hotel. When unable to get online, my need to engage in homicidal behaviour on a massive scale cannot be corrected...but I have no other way to fulfill my needs.

29/03/13 | Link | Rating: 4.0
252. Kimberly S.
3.5 Stars

Yay:
- Location, location, location: Galleria Park is a hop, skip and a jump away from many major tourist attractions as long as you got your game face on and a pair of good walking shoes.
- "You're never fully dressed without a smile!" is a motto that the Galleria Park Hotel staff takes seriously
- Ice cold, cucumber infused water in the front lobby is great when you are nursing a hangover
- Wine o' clock is great way to unwind in the lobby and meet new people
-

Nay:
- Wi-Fi is slower than a turtle (at first I thought it was because I was here with about a bazillion Yelp Community Managers but I extended my stay over the weekend and it was the same)
- Constant renovations.....seems like they were always removing bathroom sinks or whatnot in the hallways
- Tiny rooms - What is this a center for ants?!
- Dim lighting - I felt like I was wearing sunglasses every time I walked inside my tiny room.

I ended up paying about $220 per night which is a little bit higher than I would have expected to pay at a place like this but I was able to stomach it due to the convenience factor.

16/05/13 | Link | Rating: 4.0
253. Christina P.
San Francisco hotels can be hit or miss due to the ridiculous lack of space and real estate, particularly downtown. That's why I usually like to stay at the more predictable hotels like the Westin or the W, but while you can count on the same size and shape of room each time, unfortunately you often lose the unique charm and character that you find in a place like the Galleria Park. Sure, you may end up with a weirdly shaped room or smallish bathroom, but it's more than made up for in the caring attentiveness of the staff and quirky features in the rooms. Also, I was surprised at how clean and modern the bathrooms were despite the old school nature of the building - rare to see in these boutique SF places!

The front desk and room service staff could not have been friendlier or more helpful - except for one night when the fire alarm went off for a really long time and no one gave many instructions about what we were supposed to do.

My only other issue with this place was that the wifi was pretty awful - our reservations included wifi service but I ended up never using it because it was so slloooooowwwww.

Those two small complaints aside, I had such a comfy stay at Galleria Park and would definitely return!

14/05/13 | Link | Rating: 4.0
254. B L.
When I booked our hotel rooms it included a parking space for each our two rooms, this was a huge plus. There was no fuss about the time of our two group arrival and parking. David and Jordan helped check us in at 9pm. They were so accommodating for our room needs and were friendly about making sure we were on the same floors. Our rooms were clean and had enough space for 4 adults per room. Check out was a breeze. We would come back for price, convienence, and guest service.

19/01/15 | Link | Rating: 5.0
255. Lindsey G.
Nope - don't do it.

Stayed here twice and both times half the reservations in our large group were messed up.  When I pulled the blanket down in my bed there was a tin of chewing tobacco and 1 sock folded in.  I told the front desk but they didn't seem to think that was a problem.  Never again!

05/01/14 | Link | Rating: 1.0
256. Jessica N.
Cute boutique-y hotel in the financial district. Had a few issues keeping it from 4-star status

Toilet was extremely NOISY!

My power kept going out in the morning because the room next door and I were both using the hair dryer at the same time. This can't be uncommon in a hotel! My power went out at least 5x making it extremely difficult to get ready in the morning.

Noise from the street was also quite loud, but not sure if much can be done about this

Overall I'll stay here again due to location

21/08/13 | Link | Rating: 3.0
257. Carolina P.
I was sadly disappointed in my stay at this hotel. I've stayed at other joie de vivre hotels and have  been very pleased with them.

We arrived at the hotel at 2:30pm, about 30 mins prior to their check-in time. We opted to park in their garage but had to actually call the front desk to have someone come down as they don't have someone actively keeping an eye on cars coming / going. I observed this same scenario with other guests while waiting in the lobby.

Since we arrived early we opted to check our bags with the bell hop. We were told a room would be assigned to us when it became available. I naturally assumed that once our room became available the bell hop would take our bags to the room ...but I was wrong. When we returned to the hotel to change for dinner, we had to go through the whole check-in process AGAIN! So, either the procedures here are redundant or we were never checked-in to begin with!

I think we were never checked-in properly because our room ended up NOT being what we had reserved. We had reserved a Deluxe Queen Bed but received a Deluxe Full Bed ... even though the front desk insisted it was a Queen Bed, my boyfriend and I have stayed in plenty of queen size beds to know the difference (plus we own one). If this was a queen bed it was the SMALLEST queen size bed in history! We couldn't even turn over in the bed without hitting the nightstand or falling off (and we are average size people).

This is petty--- but there were about 6 tissue papers in the tissue box. That was a little annoying when trying to remove my makeup (Ladies --- I'm sure you can appreciate this).

Our 1 night stay was about $320.

Location was great! But bed comfort was so bad we wish we would've paid more to stay at a hotel where we likely would've received a regular queen size bed.

12/11/14 | Link | Rating: 2.0
258. Matt E.
Man, I wanted to love this hotel. It's a clean and updated lobby, they give you free booze at happy hour, and it's a great location. The staff is helpful and friendly. There are definitely some positives. But the negatives have to be addressed:

This hotel has some of the worst wifi I've ever experienced. This is just maddening when you need to work from your room. I mean, it's borderline unforgivable how bad it is. The other major negative? The walls must be made of paper. I could hear my neighbors, the hallway and the street noises like they were happening in my room.

Other than that, it's ok. The bed is comfortable, the bathrooms are nice, and there's ample storage space. I wouldn't be pissed if work sent me here again, but I wouldn't be happy about it, either. Fix that wifi, and I'd be willing to forgive the noise.

19/07/13 | Link | Rating: 3.0
259. Gabi M.
I travel to SF several times a year for work, and I typically stay at either the Westin or the W.  However, on my most recent trip, my group stayed at the Galleria Park Hotel... And while I've stayed at other Joie de Vivre properties plenty of times, this was my first stay at GPH, so I didn't know what to expect.  Lucky for me, it was more than adequate.  I'd definitely stay at this boutique hotel again.  Read on for more details...

The location is super convenient.  It's walking distance to plenty of shopping, restaurants, and most important to me... the Yelp office.

The staff was super friendly and accommodating.  I forgot a toothbrush and they provided one to me without hesitation.  I needed to store a cooler in a freezer for the day after I checked out, and no problem at all.  The bell staff were super courteous each time I came and went.

I didn't get to take advantage of their wine hour this visit, but it's definitely a nice option for hotel guests to take advantage of.  I did, however, use their fitness room.  It's small but decent if you're just wanting to get a quick workout in.

The rooms are clean and the beds are comfortable!

I will share just a few minor complaints from my visit:
1 - I found an ant crawling around in my bathroom upon arrival.  (I killed it - sorry little bug!)
2 - There was no full length mirror in my room.
3 - The sink in my bathroom didn't have hot water.

Even with an ant as a roommate, no full length mirror, and no hot water in the sink, I'm still a fan.  I guess you could say the pros outweigh the cons, so I'd happily return!

07/07/13 | Link | Rating: 4.0
260. Lauren R.
The hotel is in Union Square, its very boutique hotel-ish and more on the small side, but I think that is why we liked it so much. The staff was attentive and service was prompt. The hotel is very clean and has a unique style to it. The jogging track/ park on the 3rd floor was also to die for. We will be returning for a visit very soon!

09/12/14 | Link | Rating: 5.0
261. Paula M.
This is a pleasant reasonably sized hotel without losing its friendliness.  My room was small compared with other rooms I have stayed in in the US but had all the necessary requirements.  I think it would be nice to have a full length mirror or at least one in the bedroom area so I didn't feel I was in the middle of a serious health and safety breach each time I plugged in my straighteners over the bathroom basin!!!

My first night I was woken by a loud noise much like an old electronic alarm clock which sent me poking on the buttons on the clock next to me only to realise that isn't where the noise was coming from.  This then sent me on a search in the darkness to track the source only to realise it was the fridge which I could not plug out to stop the noise.  Needless to say, this was a frequent awakening each night thereafter :(

A nice little perk is their free wine 'tasting' in the early evening for an hour or so.  I say 'loosely' as it is more like a free social gathering for the occupants to drink wine and chat which was rather nice the one night that I managed to catch it.  Sipping wine talking to fellow Englishman, Texas family and Canadian visitors was a nice way to end a busy day.

Fitness centre is rather small with only one running machine, one cross trainer, bike weight machine and some free weights.  But, sufficed for a reasonable workout.  

The restaurant was on wind down when I went so whilst pleasant enough and never busy, I missed being able to order room service or have a breakfast on site in the mornings.  They also do not do desserts!!! shocking!

Having read about a shuttle bus to take me to the airport for $16 I thought, what a bargain only to have the shuttle bus driver tell me that the $6 'deposit' went to the hotel for calling him and only $10 went directly to him and that it would possibly be cheaper had I called direct.  Although from the second pickup hotel, the person who took the shuttle paid the driver $17 when he go out so who knows how this is actually charged and worked out.

All in all a pleasant enough hotel with one or two things I think they could improve on.  Please let that be a good night sleep!!

18/03/13 | Link | Rating: 3.0
262. Tasha T.
To start off this review, I'll point out I don't have one negative thing to say about the Galleria Park hotel! My husband and I visited San Francisco from San Diego for 4 nights and the hotel made our trip perfect.

Throughout our stay the front desk was so accommodating, friendly and helpful. Always helping us find the best way to reach our destination and helping us navigate through the public transpiration- something we lack in San Diego.

Yes, the rooms are small but what do you expect for a hotel in the city and a older building as well? We reserved the king size bed room and it was more than enough space for the two of us. I'm not kidding when I say the bed was heaven on earth. Our room was perfectly clean and I'm guilty of being a huge germaphobe. The hotel has so much charm while having a modern touch with their renovations. We've stayed in many hotels but we felt the most "at home" here than any other we've visited. The complimentary Lather toiletries were also kick-ass. My husband isn't much of a man to fuss over soap but he loved they body wash with the lemon scent.

There isn't much room in the bathroom- but I was able to use the draws under the sink to store my make up while I got ready. No big deal ladies! The only thing I hope they will add in the near future is another mirror in the rooms- a full length one in the closet door would have been amazing.

They even let us extend our check out from 12pm to 2pm so we could relax a bit longer. They also called us a reliable cab which was very helpful.  

Overall, just stay here! The hotel and staff is on point (even the maids were extremely sweet and friendly!!) and you can't beat the area. Perfect walking distance to all transpiration to get anywhere in the city. Also check out the cafe Bread and Cocoa next door. We stopped there everyday for lattes and they never disappointed.

Thanks for an awesome trip Galleria Park Hotel!

09/06/14 | Link | Rating: 5.0
263. Bev T.
My 14 year old son & I stayed at the Galleria for 7 nights.  We found the hotel centrally located, easy to travel to from the Airport via BART, on MUNI routes that conveniently brought us to the key tourists sites, and safe walking to Union Square.

I appreciated the complimentary coffee every morning (6-8) and the wine in the evening (5-7), while my son was grateful for the complimentary WiFi.  We both were glad for the quite in the evenings, as we were often exhausted after a day of site-seeing.  

The decor was comfortable and attractive.  Would recommend the hotel to anyone seeking a centrally located, affordable hotel with a designer flare.

13/03/14 | Link | Rating: 5.0
264. Kyle M.
The rooms were clean and spacious. Every person we came into contact with was incredibly friendly and helpful. The lobby was beautiful and all decorated for Christmas. I felt so at home. Highly recommend!

08/12/14 | Link | Rating: 4.0
265. Channa P.
This is a very quaint, boutique hotel. I stayed here for about 3 nights, and I really felt this place had perfect access to my favorite areas of San Francisco. It's in the financial district and very close to Union Square, the Moscone Convention Center, China Town, and Ferry Market. This hotel has a free coffee bar and also some unique rooms. I will just caution that they are not cookie cutter in size or amenities. My first room was a great corner room, but their was an internal door connected to another suite.  So, I could hear EVERYTHING in the adjacent room. I moved to another room down the hall and it was much more quiet, but the bathroom was significantly smaller. The staff was really helpful, and I would stay here several more times if in the area. It really has a lot of charm and breaks my Marriott monotony.

09/04/14 | Link | Rating: 4.0
266. Lisa B.
Exceeded my expectations! Stayed Christmas Eve & Christmas Day! Staff super helpful, very friendly and welcoming! Rooms were very hip modern clean and comfortable! Love the Lather bath products! Great value for the quality of room and service! As nice as many of the 5 star hotels I've stayed at and even more welcoming than some!

27/12/14 | Link | Rating: 5.0
267. Stacey L.
This is a pretty solid hotel to stay at in sf. It's close to union square without being in the middle of the crazy crowds. My boyfriend and I wanted to do a little staycation in sf during thanksgiving and this place was on sale on hotels tonight. It was a great deal and I'm glad we stayed here.

The staff us super nice and helpful. The hotel itself is clean and chic. The rooms are fairly nice and they look remodeled. The beds were fairly comfy and we loved the pillows we slept on. They also offer complementary wifi.  

Overall, a good find in sf.

30/11/13 | Link | Rating: 4.0
268. Lani P.
"Have a great day, mam!"
"Welcome back!"
"Enjoy your evening."
"Is there anything I can help you with?"

There was not one moment I walked through the lobby of the Galleria Park Hotel and was not greeted warmly by the staff on duty. Even one evening when at, 2:30am I made a mercy dash to the 7/11 on the corner for Advil to alleviate a migraine and I was looking like the star of The Exorcist, they were there to make sure I was okay.

But service alone does not make a great hotel. Luckily, as many of my co-workers have pointed out, Galleria Park is a great base when you need to be in Downtown San Francisco. You've got great bars, shopping and public transport near by. You're a brisk 14 minute walk to the Ferry Building where you can stock up on local produce, great cold press juices and soak up some of the San Francisco Bay fresh air.

Add to this a lush Art Deco Hollywood fit out and you have a pretty cosy nook to call home for a week while you're in SFO for work or play. My room was small but ample for the little time I spent in the room during the week. The bed was comfortable, and frankly, that's the most important thing. You are in the midst of downtown so it isn't as serenely silent as a buddhist's retreat but the noise is minimal from the 6th floor where I stayed.

13/03/13 | Link | Rating: 4.0
269. Andrea R.
When I last stayed at the Galleria Park in '08 it was 4 stars based on a priceline experience. This time around we weren't lucky enough to score a sweet priceline deal, but did get a pretty good group rate.

They've made some major improvements to this hotel since '08 and I'd say it's a 4 star hotel even if you're paying more than $125/night. I'd personally recommend it for under $200/night just based on the location and spacious, homey rooms.

As for why I wouldn't pay more than $200/night...
The gym is ridiculously small. I spent about 3 minutes in there and left due to feeling claustrophobic. Instead I made my way to their outside track, which I walked around a total of 48 times to get to 3 miles. I felt like a fish in a fish bowl, but it sure beat walking on the treadmill in the gym with the person on the machine next to you literally on top of you. I can't say I was loving the smokers hanging in the middle of the track (especially being super pregnant while staying there), but they were nice enough to stay as far away from the pregnant woman as possible.

I'll be back in March with 150 of my favorite colleagues and am already looking forward to my comfortable room, attentive service and perhaps another 48 laps around the track. Or maybe getting a pass to one of the nearby gyms would be an even better idea!

30/11/12 | Link | Rating: 4.0
270. Brandon W.
Worst customer service ever. And stains everywhere...

We came into the lobby to check in our group of 3 at 12pm on 10/19. The woman confirmed our single bed reservation, to which we told her we payed for a two double bed room a month ago. She said she doesn't have any other rooms available, they are sold out. We then asked for a rollaway and she said it wouldn't fit in the room, its too small. While my friends were checking in, the woman told me to go valet my car. The Valet asked me if I was checked in, and I told him they were working on it, he sent me back in because he didn't want me to unload my bags unless I officially had a room. I went back in and heard the woman at the front desk ask my friend to see the confirmation email. She looks at it, then rudely says, "I don't see it, where in here does it say two beds?" That made me raise my eyebrows...

Then she offered that we could upgrade our room to a 2 bedroom suite (1 bed, 1 fold out couch mind you), for a charge of course. Remember when she told us there were no other rooms available :/ ? $100 more on our already $450 room, she made a point to tell us later that its actually $150 more but we already discounted it. Given its the night before nike women's, this was our only choice so we weren't about to argue over it.

There wasn't a bell boy to take my bags to the room so I had to carry them all. The Valet didn't even help me unload.

She also told us they are not allowing late checkouts because the the nike women's race. I don't think they have that many people checking in on Sunday where that would be a problem.

No onto the room! Its pretty nice, remodeled. The air conditioners in both rooms were on full blast and set to 60 degrees. It was freezing. Also, the bathroom window was wide open. Our room had "mystery" stains all over. There were 2 stains on the couch that I'd be sleeping on. 1 major stain on the curtain. And one on our comforter. Right, gross. Oh, and your water glasses are unwrapped and conveniently placed right above the toilet, yum!

I won't be staying here again, no wonder it was the only place available in the city for nike women's half.

19/10/13 | Link | Rating: 1.0
271. Philip M.
Stayed at the Galleria Park hotel for two nights this past month for work purposes.  Great location, great service, and overall top notch experience.  The room is was a bit small but I expected that going in.  Nice wine hour with snacks to boot included-walking distance to all (if you are a person who enjoys walking).  I would return to the Galleria for certain.  Old school feel but remains modern on the floors.

18/12/14 | Link | Rating: 4.0
272. Rachel F.
Cozy rooms, comfy beds. What else 'chu need in a hotel/motel/Holiday Inn?

I guess I could expound, but with 140+ folks from Yelp having stayed here for the duration of CM week '13, I'm not sure that I really need to!

The staff? Uber-friendly. Wine hour? A nice touch.

Yes, the building's old. Yes, the elevators are slow-ish. Yes, the rooms are "cozy."

But what of it? I had more than enough room to work, sleep, put away my clothes, and shower (I was one of the lucky ones with a full size tub/shower). It's not like I had time to sit around and hang in my room, either... and even if I had, I promise you I wouldn't have been doing so. (I'da been out exploring, ya hear?)

Was it among the top hotels I've ever stayed in? Eh, not sure about that.
Was it completely adequate for my needs while in SF? Absolutely.
Was it above and beyond A-OK? Absolutely, which is why I could myself a fan despite waffling between three and four stars.

25/03/13 | Link | Rating: 4.0
273. ken s.
Super comfortable rooms, beautiful decor, top-notch service and steps from Union Square. We traveled with our dog and it was fantastic to have the 3rd floor garden terrace just down the hall.

10/01/15 | Link | Rating: 5.0
274. Diane D.
This is my second review with my second stay. I LOVE this hotel! It has old-world charm with new-world conveniences. The building is beautiful; the staff is fantastic and helpful; the location is perfect and the rooms are wonderful. It's an old building with tons of charm, but I love the fact that all the bathrooms are updated with walk-in showers and high-end sinks etc. It's my go-to place in SF for a boutique hotel.

10/01/15 | Link | Rating: 5.0
275. Steve V.
I went here for a conference this past weekend. It was a great little hotel. I honestly didn't have time to explore all the parts of the hotel. The shower was steamy and slate tile, which was nice and relaxing. The soaps the hotel use are really good. They smell creative and fresh and different. The bed was super comfortable.

They serve complimentary coffee and wine in the morning and at night. That is, wine at night, coffee in the morning).

My only surprise was the cost for parking. 42 a night. With Tax and Californication policies, two nights cost me 96 dollars! OUCH!

Otherwise, I loved the hotel and would definitely go back.

Thanks Galleria Park Hotel!!!!

09/02/14 | Link | Rating: 5.0
276. Katy H.
Super adorable boutique hotel. Expect interesting room layouts due to the age of the building. And speaking of interesting, the shower in my room is gorgeous but rather narrow. Somehow it was sort of an adorable feature! It could be difficult if you're a pro wrestler or you have Michael Phelps' arm length, but staying here for 5 days I found the shower to be quite cozy - Even though it was less than 3 feet wide.

From the carpets to the fixtures and linens, everything was spotless. It appears this hotel has undergone a major overhaul very recently and when I'm not in my own home, it's nice to be somewhere that feels clean and fresh and new.

But let's get to the exciting bits, shall we? Located just a few blocks off Market, you're walking distance too Union Square, Chinatown, SOMA and even the Tenderloin if you're in town to see a concert or to get some crazy people watching in. There's tons of shopping and sightseeing do be done in SF and this hotel has a great central location for lots of those activities. If you really wanted to walk (ya know, about a mile or so) you could get really, really far here! Or hop on BART or a take a bus to tons of other nearby locations for cheap.

The hotel lobby staff were always incredibly pleasant, the lobby itself was really cute and at 5pm every darn day they have FREE wine tastings. You better believe I took them up on that offer all 5 days!

I will definitely stay in this hotel on future visits to San Francisco.

11/04/13 | Link | Rating: 4.0
277. Abby S.
My second stay at Galleria Park was equally as pleasant as the first. Though I must note that my room was updated and the wifi so much faster!

Can't go wrong with wine hour each night from 5:30-6:30, the perfect way for friends and co-workers to gather before making a night of it in SF.

Great location, amiable staff, reasonable rates - all a win in my book.

04/12/13 | Link | Rating: 4.0
278. MC B.
We selected this hotel for another trip to San Francisco based on its location and excellent reviews. The common thread I noticed in the reviews was "the small bathrooms" and one reviewer mentioned that you could call to request a larger one, which I did twice.

The hotel is perfectly located between Union Square and the Financial district. Getting from the Bart to the hotel was two short blocks. The hotel is very convenient to some excellent restaurants and all forms of public transportation, which was convenient. The lobby is beautiful - like returning to yesteryear in a good way. The staff was very friendly, professional and helpful. The wine hour was fun and some good wine was poured. Our room (we reserved the Executive King) was a perfect size with plenty of room and very very attractive with plush linens. We were on the seventh floor and did not experience any street noise.

On to the major disapointment, the bathroom was not "small" as many reviewers stated but was TINY. I personally have never had such a tiny hotel bathroom. There was no place large enough to put anything so items kept falling on the floor. It was tiresome having to continually pick things up off the floor. The other issue was that the small shower had very slick tile on the bottom and no bath mat to prevent slipping. Also the shower had nothing to hold on to while getting in and out. I cannot understand why so many other small details were done so well, yet something as obvious as a shower mat for safety was not.

As much as we truly enjoyed this hotel, the bathroom and shower situation was so frustrating to us that we would not return.

14/11/14 | Link | Rating: 3.0
279. K S.
Very small hotel rooms. The shower was ridiculously small. If you are claustrophobic I dont think you could handle it. The bed wasnt stable in the room we had. You lay down in it and the bottom of the bed tilted slightly up. We didnt pick it hotwire did but we got a great deal for the area we were in. We only stayed one night but they held on to our bags until our 6p, flight while we headed over to china town for the day. The lobby was nice and they did offer complimentary wine happy hour.

30/01/15 | Link | Rating: 3.0
280. Johnny T.
They listened! The renovations have made a huge difference and my second stay at the hotel was a major improvement from the first one. This time I stayed in a king room The lighting was much better; I could see without difficulty and I didn't feel the gloom and doom of last time. The room itself was much more spacious and inviting. I wasn't tripping over my things. The bathroom was a welcome refuge. It had been completely redone and the period charm of the old hotel has been replaced by stunning modernism. The staff was still as helpful and cheery as before. Nice job on the renovations. The money was well-spent.

29/06/14 | Link | Rating: 4.0
281. Lagacia S.
My husband and I stayed here for two nights over New Year's Eve. Front desk staff is very kind and respectful. Great location. Room small and quaint, but great for a couple. Lovely décor in the lobby and in the room. We would certainly stay here again.

23/02/15 | Link | Rating: 4.0
282. Anne B.
I really enjoyed our stay at the GPH in the financial district of San Francisco.  All of the staff is very courteous and professional. White glove service without being stuffy or snobby. The hotel was beautifully decorated. The room was a decent size for being in the city and the financial district. I fell in love with the Andrew Morgan collection throw we had on our bed. I wanted to call the front desk to ask if we could by it but my fiancé said I absolutely couldn't embarrass us from ever coming back again! (But hey if they do sell them I'm still interested!) Very reasonably priced for the area. Very European. Wine hour where you can taste local wines for free. Complimentary coffee and tea. Next door to a great breakfast place (Bread and Cocoa) and a cool bar/restaurant (Gaspar). I would absolutely stay again.
On a separate note,  love that they are pet friendly.  We didn't bring our dogs but that's how we originally found the hotel by looking up pet friendly locations.

23/02/15 | Link | Rating: 5.0
283. Chris K.
I was in town attending the Dreamforce conference and booked Galleria Park for my stay.  The hotel is relatively small but staff are attentive and friendly. The decor is gorgeous, Hollywood Regency style, with paintings and sculptures scattered throughout.  I ordered room service one night, and the food was excellent.  

The room was on the small side but again, gorgously decorated, and very very quiet.   I was convinced that I didn't have any neighbors because the floor was so peaceful.  The bathroom was also on the small side.  There was almost nowhere to store toiletries in the shower, only a tiny soap dish that barely fit soap, shampoo, and conditioner.  I had a hard time storing all of my items - if I had one suggestion, it would be for them to include a vanity or countertop of sorts.

This was my first time in San Francisco.  The area felt very safe and close to TONS of shopping and transportation.  I also found the area very easy to navigate.

Regarding Dreamforce, though Salesforce included them on their list of hotels, the shuttles didn't service this hotel.  It wasn't a huge of a deal bc most spots were 1.5 miles away which wasn't terrible but if you're booking for Dreamforce, know you're a bit off the beaten path for events and you won't be serviced by the shuttles.

14/11/14 | Link | Rating: 4.0
284. Jonathan Q.
really no complaints.
+ wifi
+ clean rooms
+ nice people

01/03/15 | Link | Rating: 5.0
285. Rachel H.
I loved this hotel.

It was a great location, close to BART and other public transport, also a 15 minute walk to the waterfront, close to Chinatown and accessible to many other great locations in the area.

I also loved that it wasn't your typical "Hyatt". The rooms might be a little small and you might see some piping on the ceiling, but the building had character. (the small room didn't bother me, our queen suite had a queen bed, a desk, a chair and footrest, basically all you really need). The whole place had a renovated feel, combining old school charm with modern conveniences

A nice feature is their "wine hour". From 5:30 to 6:30, they have red and white wine available in the lobby for free to socialize with other guests. Also popcorn, which is kept warm and fresh.

One of the best things about the hotel though, was the staff. Every single one I met went out of their way to be helpful and polite.

We're already planning our next trip to the city and we plan on staying here again.

My one complaint (albeit semi minor) was that they charge $5 for the water bottles on the desk that I assumed were free, as I've been to many hotels that provide complimentary water to each room. I wouldn't complain, except that they were separate from the mini bar, which is an obvious charge, and placed behind a clear placard that says "$5 each" in small white lettering. We drank them before we saw the notice.

28/12/14 | Link | Rating: 5.0
286. Jando S.
When I'm not feeling like racking up serious points at corporate chain hotels, I'm more than happy to stay at a boutique hotel like Galleria Park. Sporting a decent sized lobby, a solid workout room, and some modern amenities, it definitely feels larger than some of the other boutiques I've stayed in. Above all, it is comfortable and is located in the heart of downtown San Francisco.

I've stayed here twice with no major complaints. My room has been larger than some of tiny solo king sized rooms and both times I've enjoyed a comfortable bed. The rooms were clean, the TV sported a decent channel lineup, and the ventilation was perfect. In one room, I wasn't terribly thrilled with the water pressure in the shower or the semi-slow wifi, but no one is perfect. First world problems are less of a nuisance when you're not even paying for the rooms.

Like many other hotels, they do sport a pretty solid wine happy hour between 5-6pm, every night. Who can resist vino while checking in and then relaxing on those uber comfy lobby couches? Certainly not I. Check-in at 4:30 and then partake in the happy hour immediately after. It's a sure fire way to enjoy the hotel immediately.

Lastly, the service is outstanding. The staff have it together and are quick to respond at a moment's notice. Those issues I noted earlier with the wifi and shower were quickly solved with a swift room change. Plus, they're among the only hotel staff that greets happily and even remembers my name every time I enter and exit the building ... as if I were someone important.

24/06/14 | Link | Rating: 4.0
287. Kim S.
Hotel was sheek and modern. Enjoyed it. Atmosphere, great! Service, at your request. Our weekend date was perfect. Only down side, little bit small. Was only one mirror available in our room. A half mirror. If only one mirror I would've at least preferred a full size mirror to see if my outfit was "on point". But least I know my upper half was "on point" haha. The bed was very comfy when you first lay down. Waking up tho, that was diff. Woke up with  a partially achy back twice. I thought it was just me that first night. Bf agreed since he felt exactly the same. Very convenient hotel with just about everything within the grasp of your hand. We weren't told about the daily complimentary wine. Def missed it. Only took the elevator twice. Checking in and checking out. We took the stairs to maintain health concerns. If we had taken the elevator more we maybe would've seen the complimentary wine advertisement. Finally saw it leaving to check out. Bummer. Also, very clean hotel :)

14/04/15 | Link | Rating: 4.0
288. Natasha C.
They had me at Coffee and Wine Bar daily! I like the Galleria Park Hotel and I was surprised. Sometimes you its a gamble booking with a hotel that's not a part of a national chain. This is the place to stay if you're in San Francisco's Financial District. It is in close proximity to great restaurants and shopping. I didn't get to do loads of exploration by foot because of the rain, but traffic was decent between 10AM -4PM making it easy to grab a cab or Uber. The hotel was decorated beautifully for Christmas time, but it looks like it has swag all year. I arrived in the wee hours and the staff was there to greet me and check me in. The room was quaint with lots of style. All the amenities you need were available. Cozy bed, large TV, nice bathroom, and great view. Because of the storm, we had a power outage and the staff handled it like pros. They made sure all guests could get through the stairway easily providing flash lights and glow sticks, which was cool! I was on the 3rd floor so it wasn't much of a trek. So, this coffee bar was heaven on a table because of my early arrival time and limited sleep. They had all the fixings and I was grateful. The rooms provided an umbrella in the closest, which was right on time for the rain. After a day out, I arrived back and the power was on. The front desk staff even provided me and other guests wine since we'd experienced such a crazy morning. We affectionally named our experience "Wine with Richard." But the wine bar happens everyday between specific hours, I can't remember, so ask. Overall, nice experience, well trained staff and lovely digs. I'd stay again.

17/12/14 | Link | Rating: 4.0
289. Nic V.
This hotel does it right!

I travel a lot for business, and this is the best hotel I've stayed in for the service, location, cleanliness, and price.  Everyone employed here goes above and beyond to be friendly and helpful, including all front desk staff, bell men, and maids.  There is a supervisor here name Jordan W. who I felt exemplified professionalism, leadership, and customer service.  I saw Jordan do just about every task from taking phone calls to pulling luggage.  

My girlfriend wasn't feeling well, and we needed so rearrange out Valentine's dinner to somewhere closer and Jordan and the front desk staff made it happen.  

The rooms aren't gigantic, but they are very nice and you're traveling... get out of your room and go have some fun!!

17/02/15 | Link | Rating: 5.0
290. Amanda H.
After reading through a batch of reviews of Galleria Park, I was prepared for Sochi-level lodging conditions. I have a feeling many of these reviews were written pre-renovations... or by people who are used to staying at the big name luxury hotels (read: not me).

So I was pleasantly surprised when I arrived at the hotel. The location is phenomenal - we were able to walk all over creation, or easily get an Uber to anywhere. There's also a BART station right down the street.

For the price point and location, I couldn't have asked for a better experience. Truly a boutique hotel, Galleria is housed in an older building and is packed with character. Rooms vary, but most are on the smaller side. Clean and charmingly appointed, mine was the perfect home base during my stay in downtown SF. I slept like a log in my king-sized bed. The bathrooms are a little tight (especially if two people are trying to get ready in the morning at the same time), and I definitely had to play the "turn on the shower and then jump out of the way as fast as you can so you don't get blasted with icy water" game due to the unusual design of the shower.

The staff hear are warm and inviting (as is the fireplace in the lobby - great place to talk with a friend long into the night), and the complimentary wine and coffee/tea hours are a fantastic touch. Free WI-FI also hit the spot. And rather than the requisite tiny bottle of Suave in the shower, Galleria Park stocks toiletries from Lather Modern Apothecary - all of which were lovely. And while it was rainy and chilly for most of our trip, I could definitely see the third floor outdoor terrace being an awesome place for an end-of-the-night chat, or anytime fresh-air break.

It's this attention to detail and experience that really did it for me. I'll take a small room with this kind of charm and extra love any day.

11/02/14 | Link | Rating: 4.0
291. Amanda L.
I thought the small, cozy rooms, welcoming touches, and artistic vibe was a perfect introduction to the city during my first trip to San Fransisco.

My initial impression of the foyer and entry way was how they made a small space look so big! With high ceilings, marble throughout, and a fireplace, the size of the lobby seems much larger then I expected. My room on the 8th floor, had that same commanding presence for a small space. With muted pastels and tasteful art on the wall, my room was comfortable and fun. The small bathroom was still impressive with the slate shower and sink vanity area.

The front desk accurately described my room as a "quiet, interior room" when they presented the key card to me. It was indeed quiet but being an interior room it didn't have allot of natural light coming from the courtyard area. Also I needed to keep the blinds closed to avoid making eye contact with guests in other interior rooms since you're pretty close to the next window over. But ya know what- if you are holing up in your hotel room in San Fransisco, you are doing it wrong! Get outside!

Only real downside to the room was that it didn't have a full length mirror. I apology to the city as a whole if I looked a mess during my trip because of this. I used the reflection in the frosted door glass to get ready. I thought I looked OK in that.

Otherwise, I thought the service was great. I got a cupcake when I checked in, free, fresh, coffee every morning and free Chardonnay at the happy hour. I needed a set of silverware for my to-go food and they promptly brought it right up when I texted the front desk for it.

Even with the two peculiar things mentioned above, I will gladly stay here again on future trips!

10/02/14 | Link | Rating: 4.0
292. Fina G.
A beautiful place to stay.  Centrally located, close to everything!  The nicest people in the world, they treat you very well.  Clean rooms, great service!  Loved it!! Will be back again.

27/04/15 | Link | Rating: 5.0
293. Allan S.
Galleria Park Hotel is modern, sleek, and affordable for downtown SF. For what you pay, the rooms are quite nice and you receive a lot of amenities:

-Complimentary wi-fi
-Wine during happy hour
-Umbrellas
-Water bottles upon request at the lobby

My pet peeve is when hotels charge here and there for these small things, after I've already shelled out $$$ for a room. Fortunately, they don't do that here. The staff is also friendly, and the hotel is clean. No complaints!

Tip: Overnight parking is $42, so park at the White House Garage just one block away. $12 if you enter after 7PM and exit before 8AM, or $32 daily max.

01/03/15 | Link | Rating: 5.0
294. Cassie G.
When traveling for work purposes, I don't really need anything fancy. Quick wifi, a nice place to rest my head and a shower with reasonable water pressure and I'm good to go. Galleria Park had all of that but also had wine hour which almost made me forget about the fact water from the mini bar was $5 and the fitness center was a little meh.

With a great location central to San Fran's financial district, it was an easy walk to the Ferry Building, Chinatown and more. If you're a runner and like to explore the city by foot, there were some perfect routes from the hotel which made the hotel's poor gym A-OK. There is also an outdoor "jogging track" on the 3rd floor which is a little too small to run around without getting dizzy but that area had some nice benches and was a perfect setting to enjoy the free wine.

The rooms were comfortable and I especially enjoyed the smell of the Bliss shampoo (it's the details, people). Thankfully, this particular trip had us busy all day long so by the time I actually was able to lay down, I could've probably slept on a concrete bench and been comfy.

The staff here was friendly. I did get walked in on by a housekeeper wanting to refill my K-cups at the same time I got out of the shower. That was... uncomfortable.

29/09/14 | Link | Rating: 3.0
295. Rebecca W.
"Above & beyond".  Boutique style hotel excellent service!!  This hotel is a must-stay, if you are looking for a quiet, intimate and more personable hotel stay in San Francisco.  From the moment the door was opened for me at the entrance of the hotel, I immediately felt the warm & fuzzies.  The staff received all-aces from me because the were all very attentive, polite and informative.  Hotel was super clean - always a gold star in my book!  Check-in was a breeze, help with luggage to my room and a wine happy hour, what more could I ask for?  There is also a private, outdoor courtyard!  My expectations were exceeded!  

Even though it was apparent that this hotel was situated in a very old building, there was so much charm to it.  It has definitely been modernized!  The bed was comfortable; furnishings matched the overall theme of the hotel; bathroom: shower head flowed perfectly (wished there was a tub), adequate shelf/drawer space, fine toiletries and super clean; closet was huge; work space was a perfect set-up for me do some work on my laptop and also make my smoothies (with my blender) in the room!  

I was bummed that I did not get to take advantage of the jogging track on the 3rd floor.  Fortunately, I got to take a peek before I checked-out and it was quite lovely!  Hotels that provide a private outdoor space in the city is golden!  In a city like San Francisco, it is refreshing to take some time outside of your hotel without really being outside of your hotel... follow me?  A private, outdoor courtyard is always a plus in my book!!  

The staff here was very impressive!  I had some great conversations with some of them and they were just so darn helpful!  I needed to check-out early, but they stored my luggage the entire day and when I came back to pick it up I still got to participate in the wine hours!  I even made a bit of an unexpected scene, when I opened my bottle of sparkling water (that I had forgotten to open slowly, since it had been shaken in my bag, while I was walking) and it sprayed all over me!  Luckily people were cool about it... just got a chuckle out of everyone!

Thank you Galleria Park Hotel for being so wonderful!

01/05/14 | Link | Rating: 5.0
296. Zoe S.
I stayed here for a conference so proximity to the conference location and special rate were a factor in this choice. However, a couple of things to know. The rooms are fine. Not awful, not great - just fine. The bathroom in my double room was small - you couldn't swing a cat in there and you have to wedge yourself in there so you can close the door. Beds are comfy. Toiletries are good. Flat screen TV in the room seems a good thing but the cable reception was poor. The lobby and the staff are both charming. And the wine hour every night is a nice touch.

06/05/15 | Link | Rating: 3.0
297. Manda Bear B.
********************* 1196 *********************

   I've been here for private function as well stayed at the Galleria Park Hotel before. This time, my BFF and I just wanted a staycation. We checked in suite on the 6th floor facing the main street.

   The check in process was quick and easy. The reception guy was very nice and well-dressed, his name was Richard I believe. The lobby was nice with fresh bouquets.

    The suite was nice and clean. Modern enough with windows, so it's not stuffy. A dining table for 4, a sofa bed, and a private bedroom. The bathroom was clean, newly remodeled, but no bath tub.

What we like:

- Location, convenient to Union Square and walking distance to China Town, Fidi and the Ferry Building.

- Manager reception from 5:30-6:30 PM, FREE wines in the lobby

- Valet Parking Service is very quick

- Reception check in is very nice

- A lot of wine bars and restaurants in the area.

- FREE WiFi

- The Concierge guy name Damien was very helpful too, not that I need any assistant but he offered to help gracefully. I appreciate that.

What we don't like:

- No breakfast room service - I didn't feel like leaving the hotel in the AM, I want my eggs in my night gown.

- Ice is only available on floor 3 and 7.

- No bath tub in the suite on 6th floor.

- Extremely NOISY from truck, fire truck, police car and all kind of noise from 2 -8 AM. I couldn't sleep this time, toss and turn with all the noises, and I'm usually sleep before my bestfriend. So don't choose the suite on 6th floor facing the main street! A mistake on our part!

   I will be back if you can put me in a quite room please :-)

09/11/14 | Link | Rating: 4.0
298. Corey B.
Really nice place - it feels like it was recently renovated. And the service was prompt and friendly. The only downside to this place is that there isn't any room service for breakfast.

09/05/15 | Link | Rating: 3.0
299. Maki D.
Rolling into San Francisco with the anticipation of bad weather (the super storm) and having just driven 8 hours from Oregon, the one thing that I wanted to do was to collapse on an amazing, comfortable bed. The lobby was quite grand, I felt as if I was truly in a city and that I was experiencing the big city amenities by staying here. Walking into my room, I naturally flopped onto the bed to test it out. Yeah, no. The bed was like the guest bedroom in my grandmother's house. The bed was lumpy and creaked with the effort of years old springs. Having slept in the bed for the last two nights, I've mastered where I need to position myself. I found myself sliding off the side of the bed if I was too far to one side. I was informed also, that there is no heat at night, that they turn off the boilers at night. So besides the bed, and trying not to fall off, I have also been freezing. I requested an extra blanket and at least they were prompt in bringing that up to my room.

The staff here is great, love the people. We had an unfortunate experience with a power outage because of the super storm that rolled in the second day that we were here. And the staff was so great, making sure that we had assistance with whatever we needed, including wine. Richard was fantastic and making sure that our large group had enough wine to get through the next couple of hours. It was kind of hilarious that they had glo-sticks taped to every staircase, and room numbers...basically everywhere. So besides the bed being awful, and being cold at night, the hotel and staff was wonderful. The location was fantastic, within walking distance to everything!

12/12/14 | Link | Rating: 3.0
300. Tanya W.
While on a work trip, I had the pleasure of staying in this swanky hotel and after my GPS led me in a ridiculously large circle, I stood outside the covered entrance of the Galleria Park Hotel and thought 'fancy'. Don't get me wrong, I've stayed in some pretty lavish places (and also some shady), but I could immediately tell GPH was different.

I'm used to a check-in wait when staying in a nice hotel in a destination spot so I was shocked when my bags were rolled in for me and the check-in process took less than two minutes. The lobby was lovely and exactly how it's pictured all over Yelp. Very chic (and not that cheap, imitation, we're-trying-too-hard chic... actually chic). The lobby is manned by the bubbliest of employees that gave me all the ins and outs on GPH. "No, I didn't know you serve wine at night. Yes, I will be there." The wine served isn't extravagant, but I remember noting that some of the whites were among my collection at home.

I implore you to spend a day on the third floor where you'll find the gym, outdoor track, the mezzanine (where a small coffee bar can be found in the morning), and the garden. My entire time in SF it was pretty rainy so I didn't get to spend any real time in the pet friendly garden (with the outdoor track that runs the perimeter of the building), but I did sneak a peak and it was simply beautiful. Had this been a trip with my cellmate, I would've begged him to dance with me in the garden. To which he would've happily obliged. Yeah, the garden is that beautiful... sappy, romantic gestures not included, but definitely recommended.

I found the room I stayed in quaintly modern... it's hard to explain but I'll try. Cozy. Two-shade green walls. White linens. Charger/docking station on a wood desk. Keurig. LG tv. Vintage looking lamps with oversized shades. Heavy, dark curtains. The sole light above, cast a sleepy glow in the room that said "comfort". It's the best of both worlds.

The bathroom is completely contemporary with its cool design, light-up mirror, half-glass encased shower, perfectly placed black tiles in a variety of sizes, and plethora or readily available plushy towels, hand towels, and washcloths.

As for the view, I didn't have much of one since I was on the side of the building joining another by an alley way, but I liked it because it was so San Francisco. And these walls seemed sound proof (or I was just tucked away from any other life forms) because I couldn't hear any traffic or neighboring rooms. The wi-go was good throughout the hotel and there were overpriced snacks ready for the taking, but no menus for restaurants that were in the same building or in a delivering radius.

The morning of the second day, the power went out for a few blocks including the one that GPH sits on during a pretty gnarly storm. GPH was prepared though. Flashlights and umbrellas in every room (that they will charge an arm and leg for if they don't get them back). The staff were on almost every floor shining flashlights for guests going up and down the stairs and glowsticks lined every wall. And the hotel was nice enough to provide me with a Verizon hotspot when the Internet still hadn't come up well after the power did. This hotel stay was good, but the staff made it perfect (even with me having to trek up and down six stories of stairs).

25/12/14 | Link | Rating: 5.0
301. Ophelia M.
Having enjoyed another 3 night stay at the Galleria Park Hotel, I can attest that I am still decidedly a fan.  

My room on the 8th floor was quiet, quaint, and comfortable.  I stayed during stormy weather and a transformer blew and shut down the power to the entire block.  The staff was lovely and accommodating during what was sure to be a stressful situation.  When a group of us arrived in the evening (post dinner time), the power was back up but the elevators weren't operational quite yet.  Given it had been a long day and we weren't of the mind (or body!) to hike several flights of stairs, they offered us wine to enjoy in the lobby while we waited the 45 minutes or so that it took for the elevators to get up and running.  Lovely.

The lobby was beautifully decorated for the holiday season and their fireplace was always lit, creating a warm and welcoming environment.

The accommodations are, as I've said before, somewhere between 3 and 4 stars but the staff really goes above and beyond for their guests.  Judging by the staff alone, they are 5-star-fabulous.  They truly go the extra mile to make sure you feel welcomed and comfortable during your stay.  

And, that, my friends, makes all the difference.

Get to it!

16/12/14 | Link | Rating: 4.0
302. Isabella B.
Actual rating 3.5.

Galleria Park Hotel was the most recent hotel that the No1DP and I stayed on the No1DP's last visit to see me. As the timing of his last visit coincided with the "biggest storm the Bay Area had seen in several years", we experienced more weather-related inconveniences than what a typical visitor would experience at that time of the year. Despite these problems the hotel did the best they can and the room is a decent stay.

VENUE
One of the BIG perks of this hotel is its location. It is only several blocks from Montgomery BART station (walk Sutter to Market) and a couple more from Union Square shopping. The No1DP and I were embarrassed when we took an Uber to Macy's... only to find out that we got there in 5 minutes and it was more of a hassle to drive than to walk. The closest bar is literally a block (Topsy's Fun House) and the No1DP and I can attest to their awesome cocktail menu.

SERVICE
The staff did the best they could to make people at ease during the storm. When our card keys stopped working they sent a bellhop up 7 flights of stairs to give us new keys as the elevators were not working due to a blackout.

AMENITIES
- One umbrella per room, which proved to be a lifesaver during my commute, but any additional umbrellas required a $30 deposit. Poor No1DP had to come outside in the pouring rain for my sake :(
- Complimentary Wi-Fi (3mb). A bit on the slow side, but it's decent for free Internet and is good for everyday web browsing and e-mail.
- Return of the Lather bath product line, a signature offering of a Joie de Vivre hotel. Loved the smells of the shampoo and soap.
- Complimentary coffee/tea and complimentary wine hour if you like Baringer wines.

ROOM
Typical for a boutique hotel, the room is small and simple. The one king bed was on the smaller end out of all the hotels we stayed but it was comfortable enough for us to get a decent night's sleep. As we stayed during the storm the room got really cold and required a space heater to be comfortable. There's not much natural lighting either so if you experience a blackout during your stay you're better off elsewhere.

The room is heated via steam and is only available from 7pm onwards. If you need additional heating you can request an electric oil heater, but the heaters are limited quantity.

BATHROOM
Like the room, also small and simple. While the actual shower can fit two people somewhat comfortably there's not much room for activities outside the shower.

The Galleria Park is good for its simplicity and its location, which makes it a good hotel for business or for travelers using Union Square as home base. If the No1DP and I learned anything it's not to stay at the topmost level when you know there's going to be a big storm - walking up 7 flights of stairs was a workout in itself. At least they lit the stairs with LEDs to reduce the risk of falls.

01/01/15 | Link | Rating: 3.0
303. Will B.
I just got back from a trip to San Francisco and had the privilege of staying at the Galleria Park Hotel. Upon first arrival, the front desk staff was very friendly and efficient. I was always given a friendly smile and kind words whenever I arrived or left the hotel.

The location was great with access to a lot of cool places in the downtown area. And the decor was very nice. I loved the vintage feel of the hotel in general. But all of the updates, gave everything a clean modern experience. My room was a little on the small size. But since it was just me, I did not mind at all. I like to wind down and watch a little TV at the end of the night. But the channel choices were scarce. However any slight shortcomings were negated by the very nice wine happy hour every night from 5:30-6:30. Overall a great experience.

13/02/15 | Link | Rating: 4.0
304. Nate M.
Free wine hour in the lobby and the WiFi is strong like bull!

I read a lot of previous reviews on this place before my week long stay for a work trip and needless to say I was a bit worried... "The rooms are small"... "the WiFi is slow and non-existent"... "the beds are hard". Fortunately for me this was not the case.

The rooms are cozy, but not teeny tiny. There's plenty of space for your luggage and where ever you choose to throw your clothes after a night heavy drinking and all you want to do is sleep. Speaking of sleep, the beds were firm, but not as hard as I was expecting and sheets are not as soft as I would like, but it's a hotel and I can't expect it to be just like home. I do have to add that the shower in my room was amazing! Water heated up quickly and the pressure was on point, I could have just stood in here all day and just interacted with the outside world via my phone if only it was waterproof. The one bummer about my room is that the window faced the inside of the property. So I never had any direct sunlight coming into my room. There were times where I couldn't tell if it was noon or 7pm at night. I recommend asking for a room facing the street.

The WiFi in this hotel has definitely been updated, possibly because of past multiple angry reviews. I experienced no issues with this during my stay, strong connection the whole time and no pinwheels of death on my computer screen.

The Galleria Park Hotel offers a free wine hour from 5:30 - 6:30 every weekday in the lobby. They offer red or white wine and you can sip as much as you want within that hour. You might want to sip the white wine just incase you have to meet people afterwards, purple teeth equals bad first impressions. Loved the wine hour and a great way to get that buzz going before heading out to explore SF.

Solid spot to stay if you're on a business trip or first time vacation. The hotel is walking distance to many great foodie spots, Union Square, and the BART station, if you're feeling adventurous.

25/09/14 | Link | Rating: 4.0
305. Ayla C.
I had a good time at this cute little hotel. The location and wine hour totally take it over the top for me - both were excellent!

The location really can't be beaten - we were an easy walk from the office and countless amazing bars and restaurants. The lobby is super classy and the front desk staff were always fabulous - so accommodating and always up for a bit of fun banter and chit-chat.

My room was quite small, but seeing as I was just using it to sleep in I really didn't mind! It's clearly a bit of an older hotel but the renovations and decorations are great. The bathrooms are small, with only a shower but again, I wasn't spending much time in the room so it was perfect. One of the things that was quite a problem was that my room faced the alley and there was a LOT of noise, which disturbed my sleep every night I was there. Obviously this is not something the hotel can control but I would have like double glazed windows or something to provide a good buffer.

My other small issue was a lack of tv channels that were my style. I found there was a LOT of Fox channels and sadly no Food Network or HGTV (my staples). But as I said, this was a small issue - I would just have liked to have something easy to unwind to.

I liked this hotel a lot, and the free wine hour was definitely something I took advantage of a couple of times! BRILLIANT idea! You can also take wine from Gaspar - the brasserie next door - up to your room which was really awesome.

13/03/15 | Link | Rating: 4.0
306. Adam S.
I had a great stay at this little hotel, and the staff was beyond accommodating.

First off, the location was great and was a close walk to Market St. and to the office we were working out of. It's also a quick jaunt down to the water front and they even have 'running cards' to hand out for recommended routes and distances.

It's a boutique hotel so you're going to get better treatment, a more unique feel, and a tad smaller rooms than you may be used to. It has shades of a European hotel room to me.

They also do a little free wine happy hour in the lobby in the evenings which we took advantage of.

Highly recommend this cool spot.

06/03/15 | Link | Rating: 5.0
307. Jenny Q.
You had me at happy hour.

Where else in the city can you get a hotel for under 200 clams with so many amenities? Not in FiDi, that's for sure. We booked this place for a little staycation (because I'm totally not a 20 min drive away) since we didn't want to deal with the hassle of driving, parking, etc. Not only was it hassle-free but every little detail of our stay put a smile on my face :)

We were a bit disappointed at first since Booking.com messed up on the reservation and put us in a smaller room than the one originally reserved, but the hotel was not at fault for that. They put us in a cozy room on the 6th floor instead. Comfy chairs, big TV and Wi-Fi is speedy + easy to connect. I usually don't use hotel toiletries but couldn't resist their delightfully fragrant yuzu bergamot body wash. In the closet you'll find an umbrella, bathrobe and iron. Useful stuff, yo.

I had plans to meet up with a coworker after checking out and dreaded lugging around my belongings to lunch with me. Zach saved the day by putting my bags and baked goods in luggage check. When I came back later to get them I of course had lost the tickets yet had my stuff in hand less than a minute later.

Perhaps y'all should take my stars with a grain of salt since I'm a happy gal when the shower + thermostat work and I leave with no bed bug bites. But when all the minutia are on point and the hotel staff exude good cheer I have to give them a shout-out.

From the daily complimentary wine HH to the Daft Punk elevator music to Zach's eloquence in handling my late check-out, Galleria Park is stellar all the way!

26/02/15 | Link | Rating: 5.0
308. Erika S.
Traveling to San Francisco for work, I stayed at the Galleria Park Hotel for 3 nights.  It just so happens that I was visiting the same time mother nature tried to drowned the city.  Experiencing damaging amounts of rain in a short period of time, several blocks (including the block that housed my temporary home), lost power for the entire day.  The staff was amazing!  Escorting each and every guest up and down the stairs and breaking out the glow sticks like we were at a rave in 1995!   The desk staff was so accommodating.  Upon our return from the office and finding the power still out Richard looked past the wine reception hours, grabbed us some glasses, and turned the lobby into a respite for myself and co-workers.

My room at the hotel was all that it should be!  Know that the rooms are small, but not in a crowded sort of way.  My room comfortably included a desk, comfy chair, and dresser.  I loved that the little coffee station in my room was a keurig.  I slept like a baby in the my fluffy bed (not too hard, not too soft).  The bathroom is small, but who really spends much time in their anyway?!  I loved the Lather brand toiletries that are provided and the shower head was just the right amount of pressure.

My room was very clean.  The hotel staff even cleaned it to perfection in the power outage, which means they cleaned it by battery operated lamp.  I'm not gonna lie.  I was impressed.  

Upon departure, the staff was kind enough to carry all of our bags to the garage on the next block where our car was parked.  Traffic was atrocious due to protesters in Berkley and he even suggested that we grab snacks from 7-11 for the long car ride while he waited outside with our bags.  Seriously, the staff never seemed to stop going above and beyond.  

Anytime I find myself needing a place to lay my head in the Financial District in San Francisco, you can rest assure that you will find me at the Galleria....and it's not just for the wine....They have a coffee bar in the morning too! :)

16/12/14 | Link | Rating: 4.0
309. B B.
We booked two nights through Tablet Hotels and received a few additional perks for being Tablet Plus members. The only perk we didn't get automatically was the discounted parking but they resolved that during checkout once I reminded them. Kudos to Tablet for also confirming the additional amenities before we arrived as well.

The hotel is old (as are most in SF) but the rooms were nice with new-ish looking furniture and decor, and we barely heard any neighbors from our 6th floor executive king room.  What we did hear was a ton of street noise from Kearny/Sutter, even with ear plugs, so I will definitely ask for an inside room if we return.

Complimentary amenities which aren't always common: WiFi, stocked mini-fridge (w/o sensors so you can put your stuff in it), coffee/tea in morning on 2nd floor mezzanine, wine/coffee/tea social hour ~5:30pm.

The outdoor track (enclosed and on the 3rd floor) was a nice feature since I'm in training. It's a small track (had to run around 16 times to make 10 min) but it's better than running on a treadmill and was opened 24/7 (according to the front desk). I ran at 11pm (crazy, I know) with no issues. I noticed that others used the terrace to walk their dog and smoke as well.

Other than the noise, the only complaints we had were the small bathrooms (acceptable for one average-sized person at a time) and the mattresses. The bathroom might be a harder change (since walls have to be taken down) but the mattress need to be replaced. Our king was lumpy in so many places, I woke up a few times each night when my leg fell asleep after getting stuck in awful positions. Even though quality of sleep is usually the most important thing about a hotel for me, everything else about this hotel was so great, so it's hard to give them anything less than 4 stars.

04/05/15 | Link | Rating: 4.0
310. Rohit N.
What a blah place, I don't know where to being..

Very slow $42 valet parking
No doorman (huge pain with suitcases)
The gym closes at 9pm
The gym is not open early in the morning
They knock on your door throughout every 30 minutes starting at 7am
The front desk staff is pretty useless
Wifi was supposed to be free, but never worked.

Definitely do not want to stay here again.  It was only $218 a night which is competitive for downtown SF.

19/05/15 | Link | Rating: 2.0
311. One F.
This place is reasonably priced for its rockstar location - that's the best part of the story.
The room service is sloppy and the cleaning crew are a bit over enthusiastic.
But above all, the rooms are old fashioned and the windows don't have any sound insulation - I could hear trucks running over my head all night long.
Not a place to choose if you want to get a good night's rest.

21/05/15 | Link | Rating: 2.0
312. E K.
We found this hotel through Expedia and what a pleasant surprise!

The hotel is old but has been nicely renovated with a modern decor. The price per night was very reasonable. The big plus is they have 2 queen beds for one room which most hotels don't even have. The room is averaged-sized for SF with cable TV, free WIFI, and great water pressure. The room was very clean. They also have complimentary coffee all morning and wine in the afternoon!

The male concierge and front desk staff were all great (a shout out to the night staff Zach who was great!) but the female staff need to work on being more friendly. Our check in and out was a breeze and they held our bags while we toured the city after we checked out.

04/05/15 | Link | Rating: 4.0