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Hotel Adagio in San Francisco, CA

Hotel Adagio in San Francisco, CA

Specialties

The newest member of Marriott's Autograph Collection, Hotel Adagio is an escape from the ordinary. A historic hotel in a legendary city, Hotel Adagio takes the vibrancy of San Francisco a step further with a new level of warmth, service and sophistication. From world-class shopping, dining, arts and entertainment, Hotel Adagio situates guests in the heart of downtown, creating a new benchmark for San Francisco boutique hotels.

 

Company Info:

Rating: 3.71

Address: 550 Geary Street, San Francisco, CA, 94102

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    Comments (252):

    1. Ebru Y.
    Very modern and gorgeous hotel in the heart of San Francisco! Friendly staff, great beds, awesome decor. Everything about this place is absolutely fantastic.

    24/06/06 | Link | Rating: 5.0
    2. Travis B.
    Great Hotel and the staff is even greater!

    17/03/05 | Link | Rating: 5.0
    3. Dale K.
    When trying to dodge the SF paparazzi... skip the Clift and head kiddie corner to the Adagio.  The Cortez Restaurant and bar is a lot more serene... serving great tapas style meals and stiff drinks.  Enjoy the balls... hanging lights that is as you and your party enjoy a laid back atmosphere, and actually be able to here each others conversation.  If you really need to get up and dance... walk across the street to the club and then come back for your nightcap.

    18/05/05 | Link | Rating: 4.0
    4. jessie w.
    my husband and i just blocked 20 rooms at the hotel adagio for our wedding. the service was professional and courteous. the rooms were calming and spotless with an air purifier and flat screen tv. the food at cortez was delicious. and they treated the two of us like stars- bumping us up to a suite and giving us flowers, chocolates and bubble bath. whenever we have friends or family visit, i will highly recommend this hotel.

    21/07/08 | Link | Rating: 4.0
    5. Jake W.
    Like an old hotel with Euro-chic colors and decor, but it's still an old hotel with tight hallways, lagging elevators and once you turn on the florescent lights the details of its dirty-carpeted past reveal themselves.  But that said, the bedding was comfortable, the sink odd at best, great little stereo once its complications have been mastered.  Staff VERY friendly and helpful, appearing with a toothbrush because I did not. Great Bar.

    13/07/08 | Link | Rating: 3.0
    6. kt n.
    I am a fan indeed. Very nice hotel, right in Union Square. High points... valet guys were nice, front desk was cool, and the digs were comfortable. The low points... the power went out  a few times and there was a pair of funky undergarments balled up in the corner of the room. The hotel took care of the power as fast as they could and was very good with responding. Overall, the people were really nice and accommodating.

    24/06/08 | Link | Rating: 4.0
    7. Lauren G.
    Stayed here with my (then) boyfriend.  I loved loved loved the modern decor.  I loved the front door. Did I mention I liked the design of the place?  It was sexy.  The location was great.

    26/02/06 | Link | Rating: 5.0
    8. Katie S.
    My parents stayed here on a recent trip to San Francisco.  My mom had a little trouble checking in.  They said something strange to her about her name on her ID (Neil Elise) not matching the name she'd given them when she booked the reservation (Elise), when clearly they are the same person.  Otherwise, I think Adagio is a beautiful space, and their room seemed very nice, though a tad smaller than I expected.  They also get bonus points for having Cortez right downstairs.

    07/05/06 | Link | Rating: 4.0
    9. Ding Dong D.
    hmmmm, free wifi so I can yelp!

    06/01/09 | Link | Rating: 4.0
    10. Alex L.
    A wonderous world of modern mission decor! I held my birthday party in the penthouse this past July. The heated terrace offered some of the most beautiful views of the city skyline and was a hit with party goers. Two separate suites in the penthouse create a feeling of a privacy for anyone looking to escape the scene in the main room. The staff was very friendly, including being very understanding of rather obnoxious "friends" continuing to arrive until 3am. The front desk worked great as a doorman to the party, sorting out the riff-raff and sending up those on the list.
    I've also stayed a few times in a suite and it was very nice as well. Rooms were fairly large and the staff equally friendly.

    09/12/05 | Link | Rating: 5.0
    11. Nish N.
    My parents like to stay here when they are in town for over a week; they have some nice modern touches and the bedrooms are relativley spacious. Cortez, an excellent restaurant and meeting spot, is housed in the Adagio as well.

    08/02/05 | Link | Rating: 4.0
    12. joseph p.
    I love this boutique hotel with it's clean lines and great location!  Right in the middle of Union Square, Adagio is very clean modern feel hotel.  The room that I had was a corner king on the 8th floor, which was very spacious including a huge sony flat screen tv, free dsl hook up, a nice sitting area, honor bar, high quality linens and a decent bathroom.  i'm particular about my bathrooms and since this hotel was majorly renovated in "03, the rooms were redone nicely, but the bathrooms compared to other hotels are adequate.  although the bathrooms are stocked with cool aveda products.  and there are really nice bathrobes you can use and if you decide you want them, you can purchase.  the hotel has a very clean and spacious work out area filled with all your basic cardio stuff and very nice touch....water and apples.  the staff seemed to be on the most part helpful, especially a man named Helio, who made my girl and my stay oh so pleasant.  he sent up champagne and chocolates, cause of our "anniversary".  There is a really cool restaurant that is attached to the hotel named cortez, which serves Mediterranean tapas style dishes.  great place to hang and have a drink and be seen.  

    if you want a good hotel experience and can do without the major upscale chain amenities, then Adagio is the perfect place to call a home base as you discover SF! cheers!!!

    10/02/07 | Link | Rating: 4.0
    13. Christine V.
    Stayed here with a bunch of friends on New Year's Eve. We pricelined the rooms for a decent rate considering the date of stay. We were able to request 3 of our rooms all on the same floor and at same end of the hotel. Very convenient! Lobby was cute and modern. Staff was friendly and helpful. Gave us 2 complimentary bottles of water for each room. Rooms were spacious and clean. Walking distance to shopping and food in Union Square area. I had forgotten my makeup bag in the room and was able to contact lost and found (maid service) to get it sent back to me within the week at my expense. Would stay here again.

    10/03/08 | Link | Rating: 4.0
    14. Jennifer B.
    My husband and I stayed at the Adagio for almost two weeks in the early part of November 2008.   My husband first became aware of it while attending a bachelor party at Cortez, the restaurant in the hotel.  So he knew when we found a deal online for $109 a night for a king superior that it was a sick bargain.  Imagine our delight when we rock up to the front desk and the staff tell us without us even asking that because we are staying in the hotel for so many nights they are going to bump us up to a junior suite.  We were pretty excited.  Now, we did leave the hotel for a few days to go out to Yosemite and when we came back we were in a king superior, but I have to tell you, there was very little difference, and the king superior was actually better in a few ways that I will get to in a moment.

    Neighborhood:  I don't know if there are any neighborhoods in SF where you are completely free from seeing homeless people or being asked for money.  This certainly isn't one.  But at no time did I see any sketchy behavior beyond that, and I certainly never felt unsafe, even walking around late-ish at night.  

    Transportation:  The hotel is within walking distance of the BART which we used to get back and forth to the airport and several bus stops.  If you have a car, I do not recommend the hotel parking arrangement.  It is expensive ($39 per night plus tax) and your car is valet parked somewhere so you have to wait for it if you want it.  There is however, a garage immediately next to the hotel that parks your car right there and is only $20 per night plus tax.  Those guys were great.

    Staff:  I'm sort of neutral on the staff.  With two exceptions, no one really made much of an impression on me.  Of course the lovely man who upgraded us during the first half of our stay made a positive impression.  The second, the bellman, was knowledgeable and helpful, but was sort of obsessed with this shtick he had worked up.  I understand customer service jobs can be mind numbing, but I would rather interact with someone in a sincere way than have a show put on for me.  I'm probably in the minority.  I'm sure people love him and he gets huge tips.  The housekeeping staff did its job, no complaints, except people did seem to barge in the room a lot.  At one point in the first room we had called to have the contents of the honor bar/refrigerator removed and a guy just showed up, came in the room without even knocking, looked in the refrigerator and walked out.  We left shortly after and came back about eight hours later to the bar still being stocked.  We called down and they sent someone up immediately.  Also the turn down person would wait approximately one second after knocking to enter the room with the master key.  Advice:  keep your underpants on or use the latch when staying at the Adagio.

    Design:  I'm sort of a design freak and I stay in a lot of boutique hotels.  I liked the design at the Adagio because it was modern but also had a lot of warmth due to the "spanish" influence.  

    Room:  Bed was comfortable, pillows were kind of  not  firm enough for my taste.  Sheets were a good thread count and there were natural fiber comforters and blankets.  Instead of stuffy air conditioning, which I hate, they had windows that actually opened and a fan. Our room was at a comfortable temperature the entire time at a fraction of the carbon footprint.  There was a portable air conditioner as well, but we had no need of it.  The bathroom was pretty good.  The first room we had (the junior suite) had bad water pressure and the hair dryer had almost no juice.  We put these things down to the vagaries of older buildings in metropolitan areas.  In our second room however (the king superior) the water pressure was great and the hair dryer worked very well.  So if you have these problems, they may be able to fix them, we just didn't know they weren't systemic until it was too late.

    So the king superior and the junior suite seemed to be nearly identical.  The only difference I could perceive in the two rooms I stayed in was that the junior suite had a small couch and a coffee table.  Oh, and a larger dresser.  Other than that they both had the same bathroom, bed, chair, desk, tv, nightstand, refrigerator, closet area, bathrobes, etc.  

    Amenities:  The gym was pretty decent.  There were a couple of arc trainers, a couple of treadmills, benches, free weights, a few resistance machines.  Two tvs with sound, towels, water, etc.  The only people that ever seemed to be in there were employees of the hotel and that was not that frequent.

    There is coffee in the lobby in the mornings as well as a fruit display throughout the day.  There were some lovely cookies in the afternoon.

    There is free WiFi in the rooms, but it is only free up until a certain bandwidth.  It is fine for general browsing, but you aren't watching your shows on hulu without paying the premium price.

    14/11/08 | Link | Rating: 4.0
    15. Noodlesoup L.
    I was only here for one night, for a conference being held at the nearby Hilton on O'Farrell.  I got a great rate from Hotwire and was more than satisfied by the large room I got (also had one more bed than I needed).   The room was clean, the decor was modern but not overly sleek, and the staff was attentive to me as soon as I stepped through the front door to check-in.  Definitely a convenient location if you have business to attend to in the area.

    01/09/08 | Link | Rating: 4.0
    16. Ashley H.
    another great joie de vivre hotel. i actually stayed here when i went to the yelp holiday party that is two blocks down the street from union square. this place is soo convenient to everything. its on geary which has a lot of cool smaller bars and sometimes street parking. i got upgraded to a nicer king room with a great view of the city. they have a coo coffee maker in the room which i would have used but was already running late to get back to work. the lobby is really stylish and sorta ultra loungey. its a great place to stay because you can walk to a lot of really coo san fran attractions.

    20/03/10 | Link | Rating: 5.0
    17. Raheleh K.
    I really loved this hotel!! This is not the nicest hotel in the city by any means, but for the value, I couldn't think of any place better.  One weekend, I had about 6 friends coming in from out of town. I don't even live in the city, I always stay at a friends place, so with 6 extra friends coming in, I figured we should probably book a hotel. I looked online really last minute (I think 2 days before) and found a deal for this hotel for $89 a night. Given that it was so cheap, I wasn't really expecting anything at all but it was a great suprise! The rooms are pretty decent and fairly nice.  The bathroom was a little questionable, but honestly, this was really just a place for a couple of friends to crash, we were mostly hanging out at my friends apartment. Anyway, the thing that stood out about the hotel was the fantastic service.  Everyone was so nice and sweet! Also, the location was fantastic.  In the middle of March, I was able to walk from this hotel to Bart in a tiny little dress and really high heels and wasn't freezing or complaining! I think if the hotel was mmore expensive I wouldn't feel like it was so great, but for the price of $89 a night in SF, it doesn't get any better.  In addition, ever since I booked the room there, I have been getting awesome deals via e-mail, like $150 off if you stay 3+ nights, $100 off in the month of your birthday.  I would stay again if I needed to.

    12/05/10 | Link | Rating: 5.0
    18. Kwan H.
    I had a good first experience at Adagio 4 years ago when I was still living in Sacramento. I went back another time last year with my mother when she came to visit and still enjoyed my stay. A cute little boutique hotel. The rooms are small but the decor made it feel bigger than it actually is. Very clean and our bathroom was okay, nothing scary. There are a few bars and clubs across the street and our room was facing the street, but the noise surprisingly didn't bother us. I don't remember hearing anything when we were inside but could be because I wasn't paying attention. The one thing was that when we were there last year, our heater didn't work properly. It was either too cold or too warm. We didn't bother to call for service so it's not their fault. I got great deals both times from expedia. Oh, last thing: if you're a girl, don't walk out alone at night. It's not the safest area.

    12/05/08 | Link | Rating: 4.0
    19. Anita L.
    Friends were in town and they stayed here. Lovely boutique hotel with modernist decor throughout the rooms.

    18/07/05 | Link | Rating: 4.0
    20. Teri T.
    My stay here was very nice. The room was a very good size room w/ two queen beds for 3 girls in a room. I like the decor and this is a boutique hotel definitely. The area isn't too bad..my friends and I walked every where from here. I would totally come back to Hotel Adagio and the price we got for the room was even better. I will see Hotel Adagio in the near future.

    21/07/08 | Link | Rating: 4.0
    21. Cody P.
    Great hotel. Great location (Union square). For those of you not familiar with the area, Hotel Adagio is close enough to the Tenderloin that you can reassure your sanity within a couple of blocks.

    13/12/08 | Link | Rating: 4.0
    22. Lee L.
    I'm not sure if anyone noticed but I have tried at two different times to park at the Adagio parking lot and was confronted by two very rude parking attendants who would not let me park in the lot across the alley from the Adagio Bar. They insisted that I park in the small cramped garage on Geary Street. They said I had no choice and I had better listened to them. They were intimidating and meant business. How the Adagio hires thugs like this is beyond me. Don't believe it? Try parking there and you'll meet them. I say Adagio should get rid of them I took my business elsewhere.

    05/02/11 | Link | Rating: 1.0
    23. Kyle V.
    i should have been wary after walking in and seeing a gaggle of teenage girls dressed in their fresh, cheaply made ho uniforms.

    I was hoping for outstanding. my expectations were just too high.

    There are alot of hotels in this city. i'll be trying out a new one next time.

    10/04/08 | Link | Rating: 3.0
    24. Ray J.
    When entering the hotel, I was greeted and offered a bottle of drinking water - nice.  This was my first time to the hotel.  I had a room on the executive floor.  The room was smaller than i thought it would be and overall with some stains on the carpet, the bathroom exhaust fan was almost falling off the ceiling, some of the pictures were peeling and were hung crooked.  The two queen beds and bed spreads in the room were a little worn, and the mattresses lacked proper support.  The stereo was nice it allowed an input for my ipod.  The restaurant / bar downstairs was very good.  I had the prawns and they were very tasty.  The service in the hotel was good, however the hotel could use a face lift.

    13/07/08 | Link | Rating: 3.0
    25. Ron H.
    You put the right hotel experience in the right location, and it comes up a total winner for us!!  The rooms are really nicely done, the restaurant Cortez is unbeatable, Union Square, shopping and theaters are right there:  you couldn't ask for a better combination.  And at a really fair price!!  Thx, Ron

    26/04/09 | Link | Rating: 5.0
    26. Sharon O.
    i loved hotel adagio.

    very friendly staff.
    exquisitely decorated.
    tasteful in every way.

    the room was clean and service was wonderful.
    i recommend joie de vivre hotels.
    among the finest of boutique hotels.

    oh, and they use egyptian cotton. enough said.

    28/01/08 | Link | Rating: 5.0
    27. Kelly E.
    I recently held an event on the top floor of the Adagio for my husband's 50th birthday which went absolutely perfect.  After a nightmare experience with another boutique hotel that I had been suffering through for months, I found the Adagio just three weeks before the planned event.  Their staff picked up the ball with professionalism and ease and created a celebration to remember!  Thank You Adagio Staff!

    25/05/11 | Link | Rating: 5.0
    28. Michele H.
    I didn't stay overnight at the hotel but I visited my friends who stay overnight. the lobby is ok, nothing special. It looked a little run down (had some paint chips missing on the walls and looked a little dingy.) The room was also just OK. It was a bit small, it looked clean but I didn't pull back the bedspread to check the sheets. My main  concern was the fact that we just couldn't figure out why the walk from the the elevator to the room had this strange odor. It was a bad odor that I recognized but just could put my finger on where. Then about a few feet from the room door my friend finally realize what it was a blurted out " Porta Potty cleaning solution!" Yes! That's it exactly. So after we came to that conclusion, I was pretty much over my visit with them and stood in the middle of the room waiting for them to get ready so we could leave.

    14/12/08 | Link | Rating: 2.0
    29. Keeler C.
    Modern decorations, nice room, great view (14th floor corner room). Some things appeared cheap though, like the poor pressured shower head and the tiling on the floor. But overall it was OK, the price we paid was $180 for Sept., so it was alright but not a steal. Close to a lot of great SF attractions and places to eat.

    20/09/09 | Link | Rating: 3.0
    30. Sadie K.
    I had a party up in the Penthouse here on a Saturday night.  We had over 40 guests and the front desk people were very welcoming and friendly to everyone.  Even the valet gentlemen were very friendly and did not mind dealing with cash instead of room charges.  Beautiful views and lovely room with fireplace and large balcony.  We watched the sun come up out there in June.  It was beautiful!

    10/03/09 | Link | Rating: 4.0
    31. Foo K.
    Stayed here over 20 nights throughout 2006...
    the great:
    service is great
    decor is warm and modern though not really designer
    some rooms on the upper floors are spacious with great views
    breakfast room service is great and reasonably priced
    great location
    minibar is reasonable but could use some healthier foods
    aveda face soap and bath products
    terrycloth robes
    nice umbrellas (yes you'll need it)
    privacy/quiet walls
    comfortable beds
    nice desks with wifi and wired broadband and coffee tables/sitting areas with good magazines

    the not-so-good:
    some rooms are really small w/ alley views
    room service takes a while
    housekeeping is so/so- i've had to call for more towels and soaps a few times on 2nd and 3rd nights
    parking is over $30/night and there is none cheaper anywhere around

    overall it's a little expensive but worth it for the warm friendly atmosphere and great service.

    07/12/06 | Link | Rating: 4.0
    32. Emily D.
    very cozy room and bed. beautiful decor. would stay here again

    25/04/11 | Link | Rating: 4.0
    33. equation l.
    My wife booked this hotel for our outing.  Our room was first-rate, and the staff was great all-around.  The only bummer was parking.  As with anything in the downtown area, it wasn't cheap, around $40.00 per day!!  Aside from that, everything was within walking distance, including BART!  This place is highly recommended!

    10/12/09 | Link | Rating: 4.0
    34. Christine T.
    Stayed here the night before and night of my wedding...  One of the reasons was because Cortez is right downstairs...  Unfortunately, that weekend, the pipes burst in the restaurant and it was closed.  SO BUMMED, you just don't know!  Had to go over to Hotel Monaco's Grand Cafe for last single girl drinks and dessert...  and the first meal as a couple at Grand Cafe...  Boo hoo!  

    Oh yeah, the hotel was very nicely decorated, soft sheets, and they even have Aveda products.  Nice touch.

    20/03/07 | Link | Rating: 4.0
    35. Sheryll D.
    came here for one night because my bf and I had a musical to go to.  the place was decent....decoration was nice, room was spacey, and shampoo and conditioner smelled like orange...yum!  We got the room for about $100 a night which i think is decent.  The area was a little scary....a lot of bums outside walking around....but hey....it is what it is.  they had no ice machines so you need to call guest services to bring some up.  the gym was nice...overall a good experience for my first time staying in SF.

    06/07/09 | Link | Rating: 4.0
    36. Ed T.
    Our room was fine, exactly what was pictured on their website, and surprisingly quiet.  The staff was accommodating and professional (if a bit stiff.)  Exactly what we had hoped for.

    The best part of our room:  the mini bar was reasonably priced!  Seriously, candy bars were like 75 cents, a bottle of water was only a dollar, and beer and wine was only a bit higher than bar/restaurant prices.  It was great to have a nightcap in our room without paying an arm and a leg.

    My only complaint is their odd coffee situation.  They brewed a decent batch of coffee every day...  at like 3pm.  Now, I'll admit that I'm what you might consider "addicted" to caffeine, and having to hoof it to a few blocks to Starbucks every morning when I wake up is not my idea of a good time.

    I'd stay here again, but I'd bring my coffeemaker.

    17/08/07 | Link | Rating: 4.0
    37. Michelle L.
    Stayed here on a weeklong business trip. Probably my favorite of the SF hotels so far -- a good balance between luxury and low-key. Unless I find something stunning for a similar price, this seems like a keeper.

    The good:
    -Very friendly and helpful at the front desk, and both the staff and the clientele much less snooty than nearby boutique hotels. The Clift made me feel like a misbehaving child.
    -Nice selection of teas and coffees to go on your way out in the morning. A hot cup of Tazo's Passion kept my hands warm in the brisk January morning.
    -Room service food from Cortez was surprisingly great (leek soup, and molten chocolate cake with espresso whipped cream) and minibar charges are actually reasonable.
    -Spacious rooms, and pretty quiet, especially for the area! (Though I specifically requested a quieter room.)

    The meh:
    -Housekeeping is good, but the bathroom seemed a little... cold. It could use more surface area or shelves for toiletries, too.
    -The decor feels a little... sparse. Probably better that they avoided anything ugly, but it's still sparse.
    -Bathroom light is connected to ceiling fan. Jarringly loud in the middle of the night.
    -Decent access to Powell St. BART and not far from Civic Center either, but the walk is a tiny bit sketch late at night.

    The ugly:
    -Internet access is limited to ethernet jacks at the desk and the 5-foot cords they issue downstairs. C'mon, guys, you're in San Francisco! Or are you just waiting for Google to blanket the city?

    17/01/07 | Link | Rating: 4.0
    38. Carrie V.
    Stayed here for Thanksgiving weekend and liked it lots (especially because they had this deal and you get the 3rd night free- I'm Dutch and we like that sort of thing)!  

    I liked the modernist decor, but in the rooms it looked like it was kinda cheaply done- looked good but in a Trading Spaces we did this fast and cheap kinda way.  

    We moved to a bigger room cuz the first was just too small for that long of a stay.  I liked the robes they gave and the helpfullness of the staff, etc., but I really don't think those were really Aveda bathroom products and the maidservice could have been a little bit more thorough.

    All in all, I would totally recommend this place for a regular visit to SF!!

    28/11/06 | Link | Rating: 4.0
    39. Alexander W.
    This is the best hotel I know if in the Union Square area of the city. I spent a night here with my girlfriend and everything about it was exceptional. I know Joie de Vivre is a great company, and the staff per happy, friendly, and helpful. This is one of their more upscale properties,and the hotel itself was absolutely beautiful. I did not try the Bar Adagio, but it looked very classy and had a vibe similar to local restaurants, which is excellent. I was given a free upgrade upon checkin. Thanks for that! The honor bar/ minibar featured a good selection which included (I think stoli) vodka! Bed was extremely comfortable, with a great view of sf. Shower facilities featured shower and tub, and were very nice. Great location to anything downtown. We brought some sushi back to the hotel along with a bottle of wine, and loved our nice relaxing staycation. I also recommend the spa vitale, which is not too far from here. We got a massage there before arriving at the Adagio, and it was a comforting, relaxing place to rest afterwards. Everything I've come to expect from Joie de Vivre hotels and then some.

    20/09/11 | Link | Rating: 5.0
    40. Gabriel B.
    I have stayed here a couple of times and its always been like a last minute no reservations, don't want to drive home, thing. The hotel itself is an old building, renovated many times, as you can see in the detail. The rooms are small but feel spacious enough, compared to newer hotels. This has more charm despite lacking all the other amenities of the bigger more full service hotels. It is clean, and the decor is updated enough. The staff are friendly and helpful but not overbearing or intrusive. The value for your money is great considering its only a few blocks from Union Square.

    12/06/09 | Link | Rating: 3.0
    41. Guillaume G.
    Very close to Union Square, great price, room with space, modern and good service. True value in the area...

    04/04/10 | Link | Rating: 4.0
    42. rob S.
    Great experience. Small enough, great service, convenient.  Love it.

    11/05/10 | Link | Rating: 4.0
    43. Melissa K.
    This place was great! It seems like it was recently renovated, since everything was very urban and contemporary. The rooms are large enough and the bathroom was really clean. Also came with an ipod dock, iron/ironing board, extra pillows and blankets and enough space for our suitcases. The beds could easily fit 4 ppl. Also, great neighborhood, walking distance from union square and shopping. Staff was super friendly too. Will definitely book again next time.

    25/10/10 | Link | Rating: 5.0
    44. Sara L.
    Great in pretty much every way.  Rex Ray art panels are the first thing you see when you walk in.  Especially beautiful, as I love Rex Ray.  They have free coffee/tea in the mornings, afternoons.  They have free in-room wireless.  They have computers downstairs for use.  The rooms are pretty.  Everything is clean and modern, which is great, for a pre-war building.

    The bar/restaurant, Cortez, is pretty cool, but it's seperately owned, so I'll put it in a different review.

    Another nice touch is the yuzu-scented bath products.  Yum.  Also, Joel, at the front desk, is a total gem.  They have a gym, too, and green apples downstairs as a snack, shoudl you need one.  I don't usually stay at boutique hotels, as they're generally more expensive than the standard, run-of-the-mill ones like Marriot, etc.  But Adagio is affordable, which is great, and I'll be back.

    One thing they could do to make it perfect are different air conditioners (the kind that go in the window).  But I'm nitpicking.  You should stay here.  It's such a nice experience to stay in a place that's not a cookie cutter.  And the location is wonderful to boot!

    17/02/08 | Link | Rating: 4.0
    45. Lisa B.
    This is a really nice hotel. I can't actually explain how I know this/what I was doing there...but it's really nice.

    Oh, and there is a parking garage two blocks down the street with $15/24 hours parking.

    17/02/07 | Link | Rating: 5.0
    46. Edie S.
    Spent three nights here with my daughter. Room was very spacious (double queen) on the 12th floor with nice view. Quiet, but they had no central air conditioning, and, as it was in the 90's and unusually hot for SF, they had put a large, portable a/c unit on the floor by the window with a large vent hose going out the window for the hot air exhaust. It was effective but a bit of a roar. The decor was serene with nature photos and earthy colors. We prepaid parking so it was $20 a night for valet parking. We drove to Ferry Bldg so we wouldn't have to lug our purchases back and the parking there was $31 for 4 hours with validation! We were very pleased with the hotel. Just one block up from the Cliff.  Very friendly staff, too.

    04/10/10 | Link | Rating: 4.0
    47. Kerri T.
    Adagio is accessible if you're conducting business in downtown San Francisco, and the hotel is affordable compared to the competitors.  I found the cramped quarters to be somewhat confusing, as space is at a premium in SF hotels and the waste of space in my room was surprising and disappointing.  A large A/C floor unit took up two square feet of floor space near the window; the TV was on the only long table in the room, and the bath area had very little closet space or space to stow luggage.  I'm surprised the TV and other appendages of modern civilization aren't placed on a shelf or mounted to the wall to maximize workable table area for us business folks.  I'm also suprised that a little bench near the bed was cute but unusable as it was lodged behind the easy chair.  The bath and shower was servicable but otherwise noteworthy.  The bath products didn't make my skin break out or my hair unruly, which is a plus considering the climate.  Free (but sluggish) internet access is a plus.  I would suggest bringing earplugs (or buying them at the nearby Walgreens) in order to mask the city noise in the early morning.

    I love the JDV "Joy of Life" club because you can select an amenity (such as a split of red wine) that is delivered to your room upon check-in; and you also can select the local paper instead of the moronic USA Today that most hotels provide.

    The hotel restaurant - Cortez - was overpriced, per the hotel standard, but the food was quite good, albeit expensive.  We shared two small plates - a fantastic spicy prawns dish and a disappointing seasonal green salad that should have been tossed, rather than artfully arranged, in order to maximize the flavors of the spartan application of quince and lemon zest.

    Each morning during my business stay the rain poured down exactly when I was scheduled to walk a mile to the Bank of America building, and hailing a cab was a cinch - $7 to my destination.  The area at night, however, yields little nourishment after 9 or 10pm.  If you like shopping this is an affordable place to stay while dropping your wad in Union Square.  

    The parking valet was $40 which I always find off-putting about San Francisco - I always find myself wishing - the minute I cross the bridge - that I could miraculously wish my car into non-existence with a wiggle of my nose.  Plus, I was crushed to hear from the valet delivering my car this morning that my car had, overnight, developed two flat tires.  Finding out, through the hotel bill, that the parking cost was $39 PLUS $5.46 of "parking tax" really set me off.  False advertising (for starters) really ticks me off.  And having a hotel valet hand over keys to a car with two flat tires - that weren't present when I last had said keys in my hand - makes me wonder.  Next time I'm coming to SF carless, or parking my own car.  And staying somewhere else.

    06/02/09 | Link | Rating: 2.0
    48. Daniel B.
    I stayed here and the room was nice and the staff was helpful. HOWEVER, the crowd outside is VERY shady. There are homeless people all over. It is so annoying to have people beg for money right when you walk out of the hotel doors. Additionally, the pillows sucked and pillows aren't hard to get right. I had pain when I woke up.

    All of the negative being said, it was a pretty nice place. The rooms were really big and nice. I liked the contemporary style.

    25/12/10 | Link | Rating: 4.0
    49. G M.
    I really enjoyed this hotel.

    We booked 3 rooms overall and I found that my superior king room was much bigger than the executive junior suite room. The executive junior suites do have the soft down comforter so if you like that, you may want to pay a bit extra and go with the executive. I stayed in a corner superior king room that had a very large open tiled walk in shower. I figured out the reason for this was that it was a handicap accessible room, and it allowed plenty of room to maneuver around. In the morning the tile got quite cold so I had to lay towel on the floor as an impromptu rug. I enjoy boutique hotels because they tend to make an extra effort with the bath products and I was excited to read that Adagio used Aveda products.So I was slightly disappointed when the toiletries in my room were not Aveda products.

    Overall this hotel was definitely worth the price and the staff was very pleasant and efficient. I do suggest joining the loyalty program as you will receive a complimentary baby bottle of wine upon arrival.

    15/01/08 | Link | Rating: 5.0
    50. John M.
    Affordable boutique hotel.  Apparently there is a trend in Union Square to somewhat modernize some of the older hotels.  Adagio might be the best one.  We stayed there for a Friday and Saturday night.  Desk staff was friendly, when we got to our room music was playing and a light was on...very welcoming.  It had a great style to it.  Nice bar on the first floor that has a decent breakfast buffet in the morning.  Rooms are spacious and have robes in the room for your comfort and use.  Also, there is an umbrella that you can use if you are unprepared for the weather in SF.  We paid $97 a night though Priceline and will definitely stay here again or another JDV hotel elsewhere!  Its a solid 3.5 star hotel for a 2.5 star price.

    12/04/10 | Link | Rating: 5.0
    51. Denise B.
    Boutique hotel on Geary, on the edge of Downtown SF. A friend of mine was staying here for the week and I had the pleasure of visiting her at the hotel.  

    Loved the decor in the lobby and the rooms and throughout.  It was bright with high ceilings, and was warm and inviting and sophisticated all at once.  The rooms were nice and modern with neutral colors paired with the dark wood that is so hot right now.  Small elevators would be my only complaint.  

    Everything else was wonderful from the service to the amenities this boutiquey hotel offered.  Most of the times, with smaller hotels they don't have as many amenities as the big chains.  Hotel Adagio seemed to have more than the average.  

    If I ever again have visitors from out of town, I definitely would recommend them to stay here.  Rumor is  from some other guests at the hotel was that Posh and David Beckman have stayed here.  If this place is good enough for them, I would think it would be good enough for any of my friends also.

    04/06/07 | Link | Rating: 4.0
    52. Lindsey P.
    I'm sensing a trend... people are not doing a very good job with decor!  We had a tiny shoebox of a room here at the Adagio where it felt quite cluttered to be honest.  Perhaps they should take some things out, such as the awkwardly placed and probably never used cushioned bench out from under the tiny bedside shelf.  The bathroom was straight up scary.  Yes, s-c-a-r-y.  It was separate from the sink/closet area with a rolling door for privacy.  That's cool, but the stark white tile is not a good kind of cool.  It's cold and adds to the whole autopsy room feel.  Creepy!

    The lobby was modern and cute, flowing into the restaurant, Cortez, nicely.  

    Overall, I will probably not be going back.  I am still quite perturbed with the bathroom.

    09/05/08 | Link | Rating: 3.0
    53. R M.
    A review of Adgio's lobby:

    This is one classy joint!  It isn't intimidating though.  I spent a couple hours in the lobby this weekend partaking of the complimentary coffee and tea.  I was headed to Cortez,  but found that its in the process of being renovated.  Shame.  

    The coolest part-
    On my way out ,I almost walked into SEAN LENNON.  How cool is that?  I understand that Posh and Becks stay here as well.  

    Great place for stargazing.

    01/05/07 | Link | Rating: 4.0
    54. Stephy S.
    Ebony & Ivory

    Mac & Cheese

    First Dates & Ball Gags

    Let's face it, there are just certain things in life that are meant to go hand in hand, frolic side by side and live together in perfect harmony. One of those things for me is...

    Hotels & Air Conditioning.

    I don't know about you all, but when I travel and am resting my pretty leedle head on a set of sheets that Lord only knows what slap me on the ass and call my Charlie events have transpired on, I like to do this while the A/C is on FULL BLAST.

    I wanna freeze my properly exhausted frame off as I fall asleep to the soft and tranquil hum of the air conditioner conditioning my vacationing body. It's part of what you pay for if you ask me and unfortunately, the Adagio didn't live up to this one main requirement of travel.

    Now I realize that SF is pretty perfect most of the year temperature wise and the need for A/C in hotel rooms may not be as important as it would be in say, Phoenix, but come on, at least have it as an option if you are charging anywhere over $100 a night for a room. And at over $200 a night, COME ON!

    My friend and I stayed here this weekend and it was like sleeping in a sauna up in this hotel. Ugh. We could barely sleep it was so warm and the ceiling fan, puhhlease, that was more for decoration than anything else. Couple that with the fact that the windows barely opened enough to let a small breeze worm its way in and man, not the best hotel stay by any means.

    It was a real bummer too because the place was cute enough, the yummy warm burnt oranges they used in the room was very appealing, the area was fine as far as location and stumbling distance to bars, but when you can't even sleep at night because you are so uncomfortable, then eff that, decor and smiles mean jack.

    Maybe this would be a good place to stay in the winter when it is faarrreeezing, but I can't say that I would stay here again at any other time. Sorry guys, I know you tried, but for almost $500, it would have been nice to sleep in comfort over the weekend :(

    16/07/07 | Link | Rating: 2.0
    55. mai d.
    Was I disappointed?  Yes.  

    After I hunted down the valet, I stood in line for about 15 minutes to check into my room.

    Of course they overbooked on Valentine's Day.  At least two of the couples in front of us checking in did not get the rooms they booked because the hotel had "run" out of the rooms that were promised to their guests.

    We, unfortunately, were in the same boat.

    I had booked a suite and ended up with the options between two doubles or two queens in a standard room.  I don't need the extra thirty dollars they adjusted on the bill for the downsize.  If I wanted that, I would have reserved that room in the first place.  They did try to make up for the mistake by sending champagne up to the room, which they did with all the guests they screwed over.  

    The hotel is nice.  It is very well decorated with modern retro flare and comfy beds.  They seem to be severely cutting rates as of late (almost half of what the used to charge), probably due to the season and hard economic times.  However, I think they also cut the service/help as well.

    If you decide to spend the night here, expect a nicely furnished hotel at discount rates, but do not expect hospitality.

    25/02/09 | Link | Rating: 2.0
    56. Staci C.
    Hotel had a well styled lobby, cute bar, and very friendly staff.  Flavored waters and teas in the lobby were a nice touch.  We found a great little parking garage next door for $20 a night (versus the $39 a night for the hotel's valet parking).  Room was cute and well appointed but had a musty odor and bathroom could use some modernization.  We stayed on the street side of the 10th floor and there was a lot of street noise during the night.  Located about 3 blocks from Union Square and the trolley...convenient to plenty of restaurants and shopping. Overall, we would stay here again.

    07/09/10 | Link | Rating: 4.0
    57. Candy R.
    My husband & I stayed here for my 33rd bday this past weekend and had a great stay!  We are East Bay folks and were planning on going to the Hornblower Dinner, Dance, & Cruise (see additional review in Yelp for Hornblower) and wanted to be somewhat close so we could easily taxi back & forth.

    Because I am a Joy of Life member and it was my bday, they upgraded the location of my room so we were on the 15th floor with a corner room & full view of the city towards the ocean.  The room was comfortable and decorated nicely, the bathroom vanity area was big enough for both me & my husband to share, the TV was a nice size, the little Cambridge radio had a good sound and the beds were comfy.  I agree, the big A/C unit they have in the room did take up some space and looked a little tacky but I'm sure in the summer, I would be more then happy to have in the room so it didn't bother me too much.  When we left and walked out the front door, the doorman asked if we needed a taxi and simply grabbed the hotel's Lincoln Towncar they have on contract just sitting there and gave us a free ride to the Pier!!!

    It was an extra special touch that when we returned from our cruise and got to the roo, the staff had left two "happy bday" cards, a bucket of ice with two glasses, a bottle of Champagne, and a little stuffed puppy hanging from it.  It was really sweet and put the icing on the cake for me!  

    The location was good too.  A good taco place to eat across the street (El Sol) if you're needing a little spice to sober you up a little bit. And a bar/club (Swig) directly across from the front door so you can just stumble back to your room at the end of the night.

    02/03/09 | Link | Rating: 4.0
    58. Ricky H.
    Beautiful hotel. I've booked it twice for my anniversary and each time it has been fantastic. It has a very clean, modern interior and the rooms- oh aren't they gorgeous. The beds are comfy to sleep in with clean, crisp linens that are changed everyday. I recall having a continental breakfast during one of my stays which was simple but quite good. Not sure if they provide that anymore.

    I will, however, take off one star for its front desk service. The front staff isn't too friendly but they will work to accommodate your needs.

    I'll be back again on my anniversary!

    24/05/09 | Link | Rating: 4.0
    59. lori l.
    Found this hotel on Travelzoo.com . The price and location were perfect- $90/nt and right at Union Square. We were oh so pleasantly surprised at the chic boutique hotel that we found! From the very friendly staff at check in to the large, comfortable rooms and the yummy lemon grass soaps in the bathroom we loved it! So much more style and character than your Hiltons and chain hotels. The hotel also has a great bar which gets a lot of traffic at their enticing happy hour. Walking distance to so much! We'll definitely stay again when in San Francisco!

    26/06/10 | Link | Rating: 5.0
    60. susan b.
    This place was great. Don't believe the bad reviews. Location is kitty corner from the far more expensive Clift. Awesome staff and a lively bar with wonderful food. As a regular visitor to SF, this may be my new favorite. Renovation gets 4 stars.

    30/07/12 | Link | Rating: 4.0
    61. SbFoodie ..
    For 3 nights in the city, we had a great stay at Hotel Adagio.

    Pros:
    - Modern, hip, tasteful decor
    - Spacious, quiet rooms
    - Comfortable, soft bed
    - Free wireless
    - Great service, attentive staff
    - Convenient location
    -Reasonable price

    Cons:
    - WTF is up with the 2 air conditioning unit, one with the vent tube going out the window! It makes the room looked really ugly.
    - On the boarder of the tenderloin district...not a really bad thing but you will be harassed by the panhandlers, homeless nearby
    - Bathroom had really bad ventilation...maybe that's just my room

    There are many many choices to stay in the area but I will definitely consider Hotel Adagio again.

    29/05/09 | Link | Rating: 4.0
    62. Andie F.
    We had booked a few rooms here recently so that we may all celebrate my "Dirty 30" without a care as to how we all would "get home".
    I was pleased to learn that they have bell service, meaning that if you have a bike they will gladly store it for you during your stay. Before the evenings festivities began I took advantage of this fact- I dropped off my bike and let the party begin.
    The rooms were very nice- Spacious even!
    The three separate cooling devices in the room were a bit daunting.
    But Heck! Three are always better than One!
    The mini bar items were obscene- namely they were mucho expensive.
    Thank goodness I came packin' with snacks and lots of booze to boot.
    We all slept well- woke up grabbed our bikes and peddled (Still slightly drunk) down to the Ferry.
    Our stay was wonderful.
    The Birthday a success.

    18/04/08 | Link | Rating: 4.0
    63. Ethan B.
    Can't recommend this place for business travel or relaxing.  Noisy street, no lunch or dinner room service.

    Room is decent but floor-standing a/c unit is lame and related gap in window increases the noise factor.

    I paid $179, a discounted corporate rate.  You should be able to do better for the $

    21/10/09 | Link | Rating: 2.0
    64. Anna B.
    I am very impressed by Hotel Adagio! i got my parents a suite there for their anniversary and made a written note in my reservation that any special treatment would be much appreciated. The hotel delivered a gorgeous rose bouquet to their room and a bottle of champagne. now that's service! :) Thank you!

    29/08/11 | Link | Rating: 5.0
    65. Rebecca L.
    Really liked this hotel.  It was an affordable and trendy little boutique option in San Francisco.  We were on a week-long tour from Northern to Southern California, and we stayed here for two nights.

    We had a higher level view executive room.  The room was great! We joined the JDV Club and had wine waiting for us when we entered.  I loved the little details in the furnishings, it's different from standard hotel room fare.   For some reason, I was smitten with the lamp shades, they looked lovely! And the bathroom was roomier than most hotels in this price range.  Bed was excellent: soft sheets, firm mattress for those of us that like it, warm blankets.  Lovely fluffy towels and a free CD for the sound system are more bonuses :)   I think the hotel succeeded in communicating that cozy and personal atmosphere that one is supposed to enjoy at a boutique hotel.

    Some minor down sides:
    I wasn't a fan of the neighborhood the hotel was bordering.  It's in the tenderloin district, and the desk clerk basically told us, when you go out, turn left, never right, because to the right, there is nothing but homeless people.  She's right, and it can be kinda off-putting.

    Also, we had the hardest time getting a taxi.  The door man called and called on his whistle, for like, 20 minutes. Don't know if this is a San Francisco thing or something more specific to this hotel, but it was pretty cold standing outside in the September night in our nice clothes!  

    A previous reviewer pointed out the weak shower heads and I agree--it really could have used more water pressure.  Also, I wasn't a fan of the stand-alone AC unit either.  It had a cloth cover on it when I arrived, which I think is their attempt to address travelers' complaints about it, but that didn't really help! The thing is still there--why not just invest in some window or wall units?

    06/11/09 | Link | Rating: 4.0
    66. Chris M.
    Had the worst hotel experience of my life here. Reserved a room with a king size bed and was given a room with a full. Complaints to management were met with "there's nothing we can do." They offered champagne as an apology and sent us a warm bottle that arrived 20 minutes after the glasses and ice. The toilet only worked half of the time and the bathroom felt like we were in a hospital. The walls were incredibly thin and everything happening in the hallway sounded like it was happening in our room. Management at check out was less than sympathetic and completely unwilling to refund any portion of the room cost. Definitely will never stay there again, nor would I recommend it to anyone I know.

    25/07/10 | Link | Rating: 1.0
    67. George S.
    Eff Minus. Hotel Adagio will not honor your reservation. They will oversell the hotel, advise you that no rooms are available, and then send you to the hotel down the street. You'd be better off just booking the hotel down the street in the first place.

    25/10/12 | Link | Rating: 1.0
    68. Ona J.
    We were looking for a  decent hotel to stay at while we enjoyed a night on the town and this one exceeded our expectations.  Its conveniently located in an area that allows you to walk to practically any destination. The hotel was clean and the beds were comfortable and the rooms accommodated my ipod and thats always a plus. ;)

    07/09/11 | Link | Rating: 4.0
    69. Jim P.
    one of my fav properties in sf and in the jdv chain.  i have been a regular for seven years or so.  

    love the decor, the staff, the location.  

    a few small recommendations.  the shower heads suck.  it's like being under a blow dryer.  all air.  no water.  

    the towels could be upgraded.  

    other than that, i love this place.

    14/03/11 | Link | Rating: 4.0
    70. Martha B.
    We had no heat for two days, after being told repeatedly that the problem was fixed.  Rusty BROKEN space heaters were brought to our room, and finally I asked that we be moved.  

    Breakfast was delivered right on time but was not very good.

    Parking a nightmare but after paying $25 the first night we searched vigilantly and found street parking for the other 2 nights.

    The rooms were just a step above your chain hotel, the effort seemed to be focused on the presentation downstairs in their bar and lobby.  I wish the tea urn was out all the time, it seemed to only be there when we were leaving.

    I would not stay here again, although this room came with a travel package, I'm sure we can find better quality for the $.

    23/11/09 | Link | Rating: 2.0
    71. anne m.
    Staying at the Adagio was a huge disappointment.  I reserved a king-sized bedroom and paid quite a lot ($350+). They put me in a double bed room right next to the elevator which was incredibly noisy.

    The bed was so old springs were sticking out of it (very uncomfortable).  The sheets were scratchy and the cover so dirty I didn't even want to touch it. The backboard had holes in it (when I first removed the pillows, it looked like bugs had chewed through the backboard).

    The air conditioner was extremely old and had a large pipe leading to the outside. It kept falling out of the window so I had to remove it but the windows wouldn't close so bugs were coming inside.

    It was incredibly noisy outside with the trash trucks, sirens, etc. but at least it drowned out some of the noise from the elevator.

    There were no cups in my room, my shower wouldn't turn off and the toilet wouldn't flush. The bathroom was so old I didn't even want to take a shower in there. The shower went from hot to freezing cold on a whim.

    The internet connection was incredibly slow. Trying to upgrade to a faster service was painful since I couldn't return to the original window since the connection was so slow. I was put on hold by technical support for 20 minutes.

    Parking was expensive ($50) and it took them on average 10 minutes to retrieve my car.

    However, the people who work there are incredibly nice. It's too bad they can't improve the conditions of the hotel.

    I couldn't wait to leave and will never return. It makes me think the positive reviews on this hotel are fraudulent.

    28/10/11 | Link | Rating: 1.0
    72. Matthew A.
    I loved staying at this hotel, it was a very good experience with two minor exceptions. I'll get to those in a sec. I believe we ended up here due to Hotwire, which seems to be a common theme.

    Location: on Geary St, 2.5 blks West of Union Square is very convenient. I was in town with my wife for a conference at the Mascone center and we made the long walk over there a few times, though if you are not used to walking places like we are, it won't be as convenient for you.

    Decor: 70's throwbacks in color scheme and furniture, but it is very modern at the same time.  The building is an apartment building converted to a hotel, and as such the floor layouts are a bit odd for a hotel.

    Comfort: We were in San Fran during an apparently unusually warm time in early June. We saw ZERO fog and it was in the 80's every day. Because of this, we had to have the AC in the room on occasionally. The bed was comfortable as was the furniture. The bathroom floor is pretty cold, could use a thick rug or bathmat or something. The clock radio was broken or messed up or something. I could NOT figure out how to use the thing and I gave up after a while.

    Concierge: Exception#1 We asked for dinner recommendations, they gave us a sister hotel's restaurant Americano Restaurant at the Hotel Vitale, which was less than stellar, and I would rather have been sent to a place more representative of SF.

    Maid Service: Exception #2 They like to hit your room early in the morning and make a bunch of noise in the closet, which was right next to our room. I am not an early riser, but making all that noise anytime before 9AM is not really cool with me.

    Hotel Dining: The restaurant in the hotel is the Cortez Restaurant, which has nothing special to speak of, but was not bad in any way. HOWEVER, just around the corner at Dottie's True Blue Cafe!!!! OMFG what a great place!!! Go early to avoid the line. (Warning: Sketchville if you go much further south than Dottie's)

    19/11/08 | Link | Rating: 4.0
    73. Natalie G.
    I much enjoyed this hotel! Although my boyfriend and I didn't spend much time in the room...it was great while we were there! We got such a great price online - originally $130 a night (which I may say there are prob. a few other "nicer" hotels at that rate) but we got ours for $97 a night.  SCORE!

    We got into San Francisco quite early, in which check-in time is at 3pm.  A little late if you ask me, but oh well.  Nothing to bitch about.  Although we were super early, they put a rush on our room.  Awesome! We went and had lunch and they said they'd call when it was ready...which they did! So we really checked in around 12:30!  I was stoked because both of us worked the night before and woke up early for our flight...naps were much needed!

    When we got to the room, we arrived at a corner room with a king bed (just like I requested via Expedia.com ).  The rooms were a bit bigger than I had expected since I had read complaints about small rooms.  I was pretty excited.  We immediately jumped into bed.  It was very clean with crisp sheets & quite cozy!  

    After napping we got up to get ready for dinner.  I then noticed we actually had a pretty good view.  Cool..headed into the bathroom and was suprised at how big the bathroom was.  Note: it's not HUGE...but again was expecting this tiny sink with a toilet & shower.  It was all pretty updated & cute.  

    The "honor bar" was pretty great, especially at 6am when I felt like I was dying of thirst! It's stocked with all essentials - wine, beer, water (both sparkling & flat), candy (which I loved!), chips...etc.  You get the point.

    We never ate breakfast or dined in the bar area so I can't really say much about that.  Seemed like a pretty good happy hour though.  All the staff was pleasant when I ran across them. I did think it was weird that they offered breakfast room service, but not lunch or dinner.  I would have prob. ordered some room service if lunch RS was available.  Oh well.

    The one thing I didn't care for was that the staff always knocked at 7am to clean the room.  I'm not a morning person. I guess I should have put my little sign outside the door, but oh well.  The bed was always nicely made when we arrived home from our day out.  

    Kudos Hotel Adagio...cheers!

    16/04/10 | Link | Rating: 4.0
    74. Kathleen M.
    There were used panties left in the room.

    That's right. I was here for a bachelorette party and even though we brought lots of (new) panties for the bride-to-be none of ours were left used and crumpled behind a leather ottoman.

    We also noticed some suspicious sheet stains on the queen fold out bed. Thankfully these were noticed after some girls slept on them (otherwise they would have freaked out - I know I would have). But seriously, the housecleaners need to be a bit more thorough.

    That's not *that* big a dealbreaker though I mean in terms of the enjoyment of my stay. I wasn't sure about the room category. For a regular room (which I think it was) it was big. For a suite it was small. The doorman couldn't have been nicer. It's an older hotel so there wasn't a gym. The hotel wasn't quite as hip as Cortez on the ground floor, but it tried.

    Two other things:

    1) We stayed here the hottest night of the summer. The power totally went out at one point, but it came back about 5 minutes later after we called the front desk.

    2) We got a wake up call at 6:15 a.m. However, WE DIDN'T ASK FOR A WAKE UP CALL. Nothing scares the shit out of you like a hotel phone ringing in the middle of the night (6:15 is close enough). Afterwards I released my deathgrip on the ceiling and tried to go back to sleep to no avail. Unasked for wake up calls should seriously mean $50 off the bill.

    27/06/08 | Link | Rating: 3.0
    75. Dan M.
    Had no idea this place was here.  We normally stay at the W or Westin but was invited to stay here by friends.  So surprised to find a gem like this in the city.  The JDV brand is cool like kimptons brand.  Drinks were great. although the bloody mary does need some work. The room was spacious remodeled clean and very comfortable.  If you stay here you should be stoked.  The staff was also friendly and attentive.  Walking distance to union square and a short cab to almost everything. Have Fun!!1

    30/05/11 | Link | Rating: 5.0
    76. Erin O.
    Stayed at Hotel Adagio with my boyfriend this past weekend and have nothing but nice things to say about our experience.

    The staff was INCREDIBLY friendly and helpful with giving us restaurant recommendations. Our room (Executive Level Junior Suite) was spacious and comfortable with nice views of the city.  The only negative was the shower's water pressure was somewhat low, but that could have just been our room. The room service we had for breakfast was excellent and came right on time. There's also a nice bar in the lobby for grabbing drinks and a business center with 3 state-of-the-art Macs available for use.

    16/11/09 | Link | Rating: 5.0
    77. Jerl L.
    The people that work here are big time jerks.  The place is nice, however.  The valet system needs an overhaul.  They left my truck idling at the curb for seriously 8 minutes before the valet guy even showed his face, and no one, except for me, was watching it.  I was pretty pissed about that.  If I hadn't been a paranoid fool that day, someone could have stolen my truck.  

    The rooms were OK.  The soap hella dried out my back like no other.  

    Basically, like a riced out accord, its all show and no go.

    16/02/09 | Link | Rating: 1.0
    78. Sara W.
    After a diligent search of hotel choices in San Fran, I found and won this little gem on hotwire.  I had read  mixed reviews on a variety of sites, but I was optomistic.  I was going with a group, so two other couples booked based on my suggestion.  I was going to be in deep yogurt if this hotel turned out bad...

    Luckily, Hotel Adagio is fantastic!  The front desk staff was very nice, and so was the consierge.  Our room was great, although the bathroom left a little to be desired.  I absolutely love that the room had a ceiling fan, AND windows that opened.  You just don't see that kind of thing in big chain hotels.  The location of the Adagio is very convenient to Union Square, and while I'd read that the area gets shady as you head West, we never encountered anything scary.  The bar downstairs is pricey - $20 for a glass of house Chardonnay - but what else can you expect at a hotel bar?  We didn't try the restaurant, but we really enjoyed the free coffees and teas offered in the morning.  The little lobby area was great for meeting up with our group over hot beverages each morning.

    I highly recommend the Hotel Adagio.  It's a charming place with unique and personal touches that you won't find at the big chain hotels in San Fran.

    25/03/09 | Link | Rating: 4.0
    79. JP B.
    This place manages to be modern and luxurious without sailing over the line into pretentiousness. Too many places assume that having an attitude makes them seem more upscale, and fortunately the Adagio avoids this mistake. The staff were helpful and welcoming without being chummy (except for the bartender, who was just chummy enough to make the bar a pleasant place to hang). The decor is a well considered mix of modern and retro, leaving one with the impression of a class joint that has intentionally chosen not to be overly slick. It's a little quirky, in a good way. That's a good fit for the neighborhood, IMO. (SF has many colorful neighborhoods, and the Adagio's location gives you easy access to local color, even on foot).

    The room wasn't huge, but had a great bed, a large screen TV and a top quality table radio (very nice touch). Free wi-fi is good, too.

    If you like staying in places that have some character (but not so much as to trip them up) the Adagio would be an excellent choice.

    19/11/09 | Link | Rating: 4.0
    80. Ashley K.
    I found this hotel through yelp! :)

    Great Location!
    Nice rooms!
    Great Price!
    Clean and Quite!  

    I will definitely stay here the next time I plan a trip to the city!

    19/03/09 | Link | Rating: 4.0
    81. Mandi C.
    Check in was great, we were able to check-in early. The hotel is currently undergoing renovation, so we did hear a bit of noise the morning after we checked in. The day before we left, I went to go pee and the toilet wouldn't flush. I got in the shower and there was no water pressure. Apparently the water was being turned off for a few hours. They told us that letters were put under our door, but we never received this so called letter. When I talked to the front desk about this all they could say was, "sorry". There wasn't a single thing they offered us. The water wasn't turned back on until 3pm. Additionally, they shut down the bar to start renovations in there, so we were never able to enjoy meals/drinks at the bar. Wish we were told this before we checked in. Also, it was thrown in our face that we got a good deal on our room rates from Expedia, hence the reason they probably didn't care what our experience was, and didn't offer us anything for our inconvenience. Just because we shopped around for our room doesn't mean it should be thrown in our face. The only pro is that it's centrally located, close to union square; however, we will never stay here nor recommend this to ANYONE. Stay at your own risk!!

    10/04/12 | Link | Rating: 2.0
    82. Jessica P.
    Stayed here for a night and was upgraded to the penthouse suite because it hadn't been booked for the night! Sweet! Very comfy bed, huge bathtub, cute hotel. And the diner across the street has great breakfast!

    20/08/11 | Link | Rating: 4.0
    83. Erica H.
    Good location to union square, cheap parking nearby and rooms had a nice modern renovated appeal to them.. Also staff was nice (gave us free bottle of champagne) ... So thumbs up in my book!

    07/07/11 | Link | Rating: 4.0
    84. shannon r.
    The Hotel Adagio is absolutely gorgeous!! The Manager, Frank Bumbalo is the most wonderful and generous person who bends over backwards to make sure that everyone is comfortable and happy. I was fortunate to have been able to hold my engagement party at the Mortimer lounge on very short notice. The friendly staff made sure that the 100+ people at our party were happy and they did a most excellent job. The decor is classic and sheik and there were beautiful flower arrangements throughout the hotel for us. They even helped cut and serve our giant cake as well as clean up the mess! The lounge is perfect for both large and small parties or to just grab a drink or a bite with friends or loved ones. It has just been remodeled and everything in just breathtakingly beautiful and swanky. The drink are awesome and they have a wide variety of wines and beers to choose from. Thank you Hotel Adagio for making our party so fun and effortless!! You made my fiancee and I so happy.

    Sincerely,

    Shannon

    06/08/12 | Link | Rating: 5.0
    85. Constance J.
    - Great price
    - Great location
    - Free wireless

    What more can you ask for?

    Read reviews on trip advisor and some people were saying how there were beggars and bums in the area.  This is SF people, they're everywhere!  That's just the way it is in the city.

    28/05/10 | Link | Rating: 4.0
    86. Robert G.
    My wife and I stayed at the Hotel Adagio for an short trip kid-less trip to San Francisco. The hotel is in the Tenderloin district and borders Nob Hill to the North and Union Square to the east. Although the area is a little seedy, we felt fine walking around during the daytime. At night we walked from the area to Japantown via Post and felt reasonably fine though we did come across several questionable individuals. The hotel is a terrific value. The rooms are spacious and have been recently remodeled. Valet parking is very expensive and we should have looked at less convenient alternatives. There were a few minor issues:  no hand towels in our bathroom when we arrived and used room-service dishware near the elevator for at least 12 hours. When the front desk was notified about these two issues, they were very apologetic and they issues were resolved promptly.  In the future, if we are up for a short escape to the city, we would not hesitate to stay here again.

    18/02/13 | Link | Rating: 3.0
    87. Kalani C.
    *Review 100*

    This is actually a 4.5 star review.  Stayed here for a night before heading out to Sonoma for wine tasting.  Amazing property in the vein of sophisticated botique hotels.  Whereby some have all style & zero substance, Hotel Adagio delivered.  Arriving early we were offered claim checks to store our bags for most of the day.  We returned to a 15th floor corner Jr. Executine Suite.  Lots if windows & natural light offering beautiful city views of towering architecture & authentic red brick brilliance. Room decor was modern yet warm enough to allow us to sink in like home.  Wonderful lemongrass bath products in cornstartch bottles.  We attended happy hour (4-7pm) for $4 house wine in their lobby bar, Bar Adagio.  Large & narrow, it was packed with guests nibbling on cheese & flatbread specials.  A wonderful oasis in the Theatre District that will make you feel hip, refined, Earth friendly & glad you decided to book here.

    20/04/10 | Link | Rating: 4.0
    88. favio p.
    This hotel was a pleasant surprise. I found it online when the hotel i usually stay at was fully booked with the type of room i get. This hotel is within walking distance to Union Square and there are amazing restaurants in this area to try out. The entire lobby is redesigned and very modern. The bar is not that big but it does its job. The rooms are great and very friendly staff. This has become my new to go hotel in San Francisco.

    24/08/10 | Link | Rating: 4.0
    89. Al L.
    Fantastic hotel. Great customer service. Cozy, comfortable rooms. I stayed here with my friends for three nights during our San Fran trip and absolutely loved it. Upon arriving at the hotel, they told me that they had run out of the room I previously booked and upgraded us to a mini suite free of charge. That was nice. Also, on the first night, we came back to our hotel room to find two crisp bottles of chardonnay waiting for us. Extra nice.

    The front desk and housekeeping staff were very friendly and knowledgeable. The only thing that could've been better was the valet service. Even though the parking of the valet is right next door, they took almost 20 minutes every time we needed our car. We were in a hurry sometimes, so we ended up getting our cars ourselves.

    This hotel is located right off of Union Square, about a 7 minute walk from the trolleys and the gigantic mall/shopping area. There is also plenty of restaurants and convenience stores in the area! Although it may seem like a small hotel from the outside, the inside is modern and very clean. I would definitely stay here again.

    29/08/10 | Link | Rating: 4.0
    90. Kim C.
    This review is for Bar Adagio, not the hotel.

    Great happy hour! $4 wine, $7 shrimp cocktail, $10 dips with flatbread.

    Friendly bartender, not too crowded, nice ambiance.

    I'll definitely be back.

    12/02/10 | Link | Rating: 4.0
    91. Andrea H.
    I stayed at the Hotel Adagio last week. I was suspect of the location, as I normally stay in a different part of town, but while it is Tenderloin adjacent, it's a fine neighborhood. From the moment I walked into the lobby I was impressed - very stylish decor and friendly front-desk staff. Our room was gorgeous - spacious, and not just by SF standards, and very stylish. We had so many windows that the room was very light and had great reviews. Twice we needed housekeeping assistance and they were very quick and so friendly when we opened the door.

    Added bonus? The Bar Adagio has a great happy hour! Both drink and food specials!

    19/11/10 | Link | Rating: 5.0
    92. Aimee G.
    I recently attended a wedding reception at this hotel. There is a special place in my heart for restaurants who take a specialized approach to small plates. They did a great job.  Even the cauliflower on the crudite was not lacking a personal touch (purple and yellow). The smoked gouda cheese, and the  fig jam was delicious. The filet mignon was cooked perfectly, which is hard to do banquet style. They also served amazing chocolate covered strawberries. I have had drinks on several different occaisions at Bar Adagio so it was a pleasant suprize to see it listed on the Wedding Invitation as the host hotel for the reception. The views from the top floor are amazing.

    08/08/11 | Link | Rating: 4.0
    93. Kelly T.
    I have stayed at Hotel Adagio twice. It is the second JDV hotel I have stayed at. JDV Hospitality specializes in affordable boutique hotels.

    Hotel Adagio is stylish with a friendly, knowledgable staff. My rooms both times were very clean (the most important part of a hotel stay!)

    If you are visiting San Francisco, Hotel Adagio is in an ideal location for a tourist, located in Union Square and walking distance from the Powell Street station which makes using the public transportation very easy!

    I would stay here again.

    07/03/10 | Link | Rating: 4.0
    94. Lindsey F.
    Joie De Vivre is my favorite hotel chain - they ALWAYS deliver a really classy boutique hotel experience.  I really loved my stay at Hotel Adagio - everything from the customer service to the room was fab... so why only three stars? The other members of our party, ALSO staying at Hotel Adagio didn't have the same experience I did!

    Their room was hot like a sauna - when they called the front desk to get maintenance up to help while we were at dinner, they said they'd send someone right up.  Shocker, no one showed, and their room stayed completely warm and gross all night.  Needless to say, when we checked out in the morning, my friends reiterated her problem very politely, and the response was "thanks for letting us know". Umm. What?

    Based on my own experience, I would definetely stay here again.. the room was large, comfortable, and very nicely appointed.  Bar Adagio is super fun with a great happy hour.  The location is great and for Union Square, the price is really reasonable.  However, taking into account my friends experience makes me want to think twice.

    If you stay here, definetely request a room on a higher floor!

    19/10/10 | Link | Rating: 3.0
    95. Natasha S.
    I was sent to San Francisco initially for work. I was given a business suite and stayed here for almost 2 months. I absolutely loved it. I got free breakfast every morning and the staff was incredibly friendly. The rooms were always clean and extremely well taken care. Very modern and chic look. I had no negative thoughts about this place what so ever! Keep up the good work Adagio!

    21/07/10 | Link | Rating: 4.0
    96. Elizabeth B.
    Hotwire hooked us up with our Saturday one night stay at this hotel for only $114 after tax. Huzzah.

    Pros:
    - Modern and Contemporary Decor
    - Friendly and Speedy Valet Guy(s)
    - Decent sized room and bathroom
    - Comfortable Mattress
    - Awesome TV.
    - Good Location

    Cons:
    - Scary looking hallway to get to our room (Creepy pipes lining the ceiling)
    - Pillows. Feather down. Very OLD feather down. Very flat. Very neck breaking.
    - Creepy homeless people right outside o_o
    -....actually, I think that's it.

    Our stay was short but sweet. Front desk was nice, valet was quick, and the overall stay was nice. I also enjoyed watching the valet guy climb through my car because the driver side door is broken XD! I tipped him for his troubles.

    25/12/10 | Link | Rating: 4.0
    97. Annie C.
    First off, this is a Joie De Vie hotel, so that on its own says a lot.

    Room:
    Wonderful room, big fluffy bed lots of bedding so no worries about being cold in SF, but I actually didn't need that many, still...better more than less. The staff was excellent in their service. I had booked a jr. exec suite, and they double booked the room number, however they were quick and prompt about getting me another room of the same type, helped move our stuff including the amenities that I get for being a JDV member.

    Room Service:
    WOW that's all I got to say...that was sooooo damn fast! I ordered breakfast right after getting out of the shower and the food got to the room before I even finished dressing!

    Amenities:
    LCD tv...sometimes has a couple kinks in the remote, but the hotel is very prompt about sending someone up to take care of it. Bath amenities are awesome! Shampoo, conditioner and soap all smell like oranges...the good kind not the rancid kind! Big fluffy towels that aren't all dried out so much that its like sand paper against skin. Great AC unit in the room (just don't be like me and leave it on all day while you're out...it kinda leaks water on to the floor if you do). Wish all the lights had their own wall switch instead of going to each light to turn off (but maybe that's just me). Oh! and free newspaper!

    Location:
    Perfect for playing tourist, its within walking distance of everything you could want!

    Parking:
    Don't valet, there's a little garage right next to the hotel (not the open lot you see before the hotel) and it was only $50 for 2 nights WITH in and out priviledge which is a big deal when you go out on the town for food instead of just the tourist places around union square.

    ETC:
    There's a gym in the building, with pretty much everything you could need, not huge, just sufficient. Hotel Adagio is perfect for those little jaunts into the city and you just don't feel like driving home after skipping around SF all day and night! Perfect for the price!

    08/09/09 | Link | Rating: 5.0
    98. DAVID B.
    To begin, the valet staff were more than accommodating, every staff member I came in contact with were patient, always warm and inviting, informative, and efficient. I spent three nights here during Christmas Eve. We had the time of our lives. We stayed in room 1605, which is a suite found on the top (16th) floor.

    This hotel is located in Union Square, a busy and shopaholic area of lovely San Fran. It's walking distance to many incredible places to eat and also very accessible to BART.

    I highly recommend staying here as it is cozy without being ratty and elegant enough where you get more than what you pay for in quality.

    I look forward to staying here once again.

    26/12/09 | Link | Rating: 5.0
    99. Kim J.
    Love this little boutique hotel in SF. Stayed here for 3 nights and I felt like I was in Europe. Very romantic for couples. This was my first time to San Fran and I think I found the perfect place to stay. Reasonably priced and I loved the location because it was central to everything. The staff was really friendly and even gave us free wine and a free breakfast buffet coupon when we arrived. They gave us the wrong room when we arrived but definitely made up for it with the gifts.
    The bar was a nice perk as well!

    28/06/10 | Link | Rating: 4.0
    100. Stefanie G.
    From check in to check out, phenomenal service.  The staff was professional and very friendly,  The hotel gives an international vibe without being over the top.  The cuisine?  To die for!  The location?  Ideal! The only thing I would have changed is the band on New Years Eve (Peter, Paul and Mary in Hawaiian shirts) and the slow draining sink in the room.  Overall 2 thumbs up!!!!

    02/01/12 | Link | Rating: 4.0
    101. Liza T.
    I have stayed at Hotel Adagio twice. Both experiences were fantastic,

    Hotel Adagio is a boutique hotel located on Geary. Although it is in the tenderloin district (lot of homeless people), it still very closed to SF downtown.

    I loved the decor in the lobby and the rooms. The room wasn't big, but had a great bed, a large screen TV and a top quality table radio (very nice touch). Free wi-fi is good, too.

    The hotel staffs were very friendly, polite and knowledgeable.

    I don't mind to stay there again :-)

    03/01/11 | Link | Rating: 4.0
    102. Andres D.
    The room, the service, the ambiance were all great during our stay less than a month ago.  The hotel has a nice bar, and is near Union Square and walking distance from the Muni/BART so it was no problem being without a car.

    The Adagio is different enough from your typical hotel that you feel you're in a unique place, while not being too "modern/hip".  I'd definitely stay at the Adagio again, especially given that you can often find some great rates.

    Finally, if you're able to find a rate online lower than their offering, they will match it.

    13/02/11 | Link | Rating: 5.0
    103. Elisa A.
    This boutique hotel is swank!  You can't beat the location, as everything you need is within walking distance.  Modern decor.  Friendly staff.  Comfy beds.  Great happy hour specials.  Free in-room Wi-Fi.  Vegetarian-friendly menu options.  

    I was too tired to go out the first night so I stayed in, ordering room service and raiding the mini-bar.  The prices for both weren't too insane either.

    Given the greatness of this hotel, I have to mention that the location is literally on the CUSP on the "safe" touristy area (Union Square) and the Tenderloin.

    The last night I stayed there, I met up with a  friend that lives roughly 7 blocks into the Tenderloin from Adagio and it gets WAY sketchier.  Again, Adagio is on the cusp though.

    05/11/10 | Link | Rating: 5.0
    104. Liza M.
    Very comfortable hotel. The location is great - really good walking distance to union square and other good restaurants in the area.

    The room was a pretty good size for being in the city and the bathroom was very spacious. Very good price too!

    The decor is more modern without being uncomfortable or inviting. They serve tea through out the day too - so cute! :)

    The only downside - parking isn't very good! But, it is the city. I was only there 1 night but I enjoyed it!

    24/06/10 | Link | Rating: 4.0
    105. Suzanne B.
    ME:  I cannot believe how nice everyone was at Hotel Adagio.  And it was such a pretty hotel.  Such nice, modern fixtures and furniture.

    MYSELF:  The executive king room was a little small.

    ME:  Oh come on.  In San Francisco?  It was plenty big - and the bathroom was a nice large size.

    I:  True, the bathroom was nicely sized for a boutique hotel, even if the bathtub itself  was oddly small.  Being up on the top floor in a corner room with two sets of windows was a treat.

    MYSELF:  One set of which looked directly on the air conditioning unit and maintenance shed of the building next door.

    ME:  Picky, picky.  The other set had a great view.  And i loved that they use photography as opposed to tired 'hotel type' prints.  Plus, it was great to be able to go down and have a really nice drink and food at the bar.  And again, the people there were wonderfully friendly.

    I:  That flatbread pizza was delicious, and they had a decent wine list.

    ME:  I guess I could have done with smaller down pillows on the bed.  Those things were huge.

    MYSELF:  You noticed the *pillows*?

    I:  Really?

    ME:  It just...I just...Oh, shut up.

    16/11/09 | Link | Rating: 4.0
    106. James F.
    I have been here for the past 11 days and cannot say enough about how great the staff is here. The Bartending staff of Ellie, Mike and Jason have made some great restaurant recommendations and the service has been great. The Conceirge Scott was also very helpful. Nice, comfortable, clean room in a great location with easy access to many great restaurants and bars in SF.

    26/06/13 | Link | Rating: 5.0
    107. KissteL M.
    I only took off one star because of the location. It's quite far when it comes to walking and getting to the hotspots like Union Square or Metreon area. So.. Sorry. And parking is quite scary, but thank God nothing bad happened to our car.

    Other than that! this is a great hotel! My bf and I went here for a getaway weekend. We were upgraded to a bigger room, with turndown service, oh and a surprise rose-petalled bed with champagne and chocolates!  and candles! BEAUTIFUL! what a lovely surprise! It made everything cozy and romantic since it pretty much rained all weekend.

    Free internet as I recall. And the room and hotel itself has a boutique ambiance to it. Oh! and their restaurant is sooooo good! small plates and cocktails are yummy! but that will be in the next review.

    06/03/11 | Link | Rating: 4.0
    108. Brandon A.
    #129

    Capping off a disappointing USC football season, my friends and I decided to head up north to support our team in the Emerald Bowl (12.26.09) at AT&T Park. Little did we know, it would be pouring rain. In fairness, the skies were clear until we got halfway across the Bay Bridge at Treasure Island. Then, the sky turned dark gray and the rain started falling.

    It was three days before the game, and we still had no lodging plans set. One of my friends - Keito K. - threw out the suggestion of Hotel Adagio. He had stayed here on a few previous visits so we decided to go ahead and book a room. Since Hotel Adagio is part of the JDV family, we figured we would be in good hands.

    Upon arrival, we were helped by one of the front desk staff, Richard. He was excellent - called for our valet, put our bags on the cart, and brought them up to our room. We thought he was very personable and welcoming. Granted, we checked in on the later side - game ended around 8:30pm - we did not find the other front desk clerk particularly welcoming or friendly. She was a bit cold, in fact.

    The room itself was not bad. We had two queen beds and there was still plenty of space for our luggage. Everything was functional, yet had a slighty dated feel to it, except the LCD TV. The room wasn't super fancy or modern, but if I wanted that, I would have chose another hotel.

    I only had two complaints about the room:
    1. The bathroom shower water pressure was horrid. We all had to take extra long showers because the water pressure just wasn't strong enough.
    2. The maid did a poor job cleaning up the bathroom, as there were a few long hairs on the bathroom floor and in the tub.

    Location-wise, the hotel is in a great spot. It's located just a couple blocks west of Union Square, which makes lots of places within short walking distance - restaurants, bars, shopping, etc. Fleur de Lys is only a couple blocks north, Ruby Skye a couple blocks east, and San Francisco Shopping Center about half a mile southeast.

    Upon departure, we were granted late check out with no problems. However, we did have problems with the valet. The front desk attendant said she called for the valet to bring my car out front, but it never came. After ten minutes, we decided to walk to the valet stand. They claimed not to have heard the radio calling for the car. We were a bit fed up at this point, so I just asked for my keys and got the car myself.

    I will give the hotel credit, however. Four days after check out, the assistant general manager sent me an email message addressing my complaints. I appreciated that my voice was heard.

    All things considered, I'd probably return. The per night price for the room was very reasonable considering the hotel's location. After all, if you're on vacation, you don't want to stay holed up in your room all day.

    Tip: Book your parking in advance on the JDV website, along with your reservation. It was only $20 for valet that way.

    11/01/10 | Link | Rating: 3.0
    109. Mariana G.
    Best staff and great rooms. Comfortable beds. nice gym

    19/04/11 | Link | Rating: 5.0
    110. Irene C.
    Stayed again on a Tuesday night in order to catch SF Ballet's last 2011 performance of The Nutcracker.  Though I love the Joy of Life club, I found a cheaper rate on Expedia for $100.  Upgraded to a suite upon check in, which was great because two friends ended up staying the night on the pull-out couch (which I heard was uncomfortable).  Room was spacious and comfortable, infamous AC unit nicely tucked away in the corner.  Again, location is perfect -- just around the corner from Bourbon & Branch, near many mini marts and pizza-by-the-slice places (came in very handy after six rounds of drinks at B&B, especially because it was cheaper to buy beer to bring back and drink at our awesome room).  Hotel staff was perfect and especially accommodating to our late night requests ("Please bring three spoons and two extra wine glasses up to our room" at 3 a.m.).  Valet = $40 :(

    09/01/12 | Link | Rating: 4.0
    111. Travis C.
    I learned a lesson from this terrible place. Unfortunately I wanted a vacation and not a lesson. The lesson is this: beware of pretty websites and ask some questions before you book a room. First, we learned that the restaurant was under construction when we arrived, thus it was not possible to eat there during our stay. Then we were assured that construction would only take place until 6pm. Not only did the construction go on until 10pm some nights but it occupied one of the two elevators for the entire week, 24 hours daily. This clogged the elevators, slowing them down and ensured that every trip was accompanied by at least 4 other people and stopped at most floors.

    The construction also ripped up a good portion of the floor, left wet paint on lobby walls and forced us to dodge scaffolding and workers with buckets, etc.

    Our room was decent but had only one non-full length mirror and only two bath towels. The A/C needed a freestanding unit to compensate for the thermostat. The additional unit stopped working three times, leaving our room an uncomfortable 80 degrees.

    We heard complaints from others but management never offered to compensate us for our inconvenience. Shame on this hotel's management for continuing to offer their services when the building was not fit for use. Shame on them for not acknowledging or compensating visitors for this subpar experience. Shame on them for being penny wise and pound foolish and shame on them for failing to notify customers prior to receiving their money that their are some issues that might affect their decision to book their stay with them. On the positive side, the bed was very comfortable.

    Thankfully there is yelp and other sites to warn others considering staying here and for disgruntled customers to exact revenge for shoddy treatment. I only wish I could give negative stars. The lesson learned is to investigate beyond a company's website, beyond social media reviews that often don't address a company's current issues to perhaps call and ask questions about current problems affecting the company's services.

    28/06/12 | Link | Rating: 1.0
    112. Matt B.
    I hate to be one of those people to review a hotel based on valet trouble, but... here it goes.

    Hotel room itself was very nice. Very spacious and location is A plus.

    It was perfect until my second-day of visit (of four total) when I saw my car parked in the valet parking lot with a scratch and a dent(!!)  Valet service is provided by ProPark company.  Long story short, after many uncomfortable calls with ProPark's nasty and sketchy insurance company (I spoke with the owner Vincent Liscomb) ProPark denied everything, even after they seemed sympathetic when I found my car in the condition it was in at the parking lot.

    When I filed an accident report with the hotel (Jan 1st), and even did a follow up phone call with the hotel's manager. There was no effort on their part to somehow compensate me.  (Heck, after paying 30 something dollars a night for valet, it'd at least be nice to get comped back for THAT, geeeez)

    Anyway. In urban areas like the one Adagio is placed, valet becomes a necessity and therefor an extension of what the hotel provides.  When an accident happens, it can sour a visit... however, not RUIN it.  At the time, I felt assured the valet company would take care of it.  It may be a bother but getting dents and scratches fixed at a body shop isn't hell. What ruined my visit was when the valet refused to pay for my $1000 fix months later.

    Come on, Adagio. You can do better!

    20/10/10 | Link | Rating: 1.0
    113. Alexia A.
    Such a nice lovely place. You can tell you're in for a nice treat just by the looks of the lobby. When I heard the name, and location, I though this would be some sketchy hotel in the Tenderloin, but I was wrong.

    The rooms are totally nice. The bed was comfy as fuck. My friend and I were jumping on the bed. What I liked better was the complimentary freezer full with vodka, red wine, Heineken, white wine, sodas, and my favorite: Red Bull. 2 of each. This is especially nice is you're just checking in to your hotel, it's late, and everything is closed outside. I sat on top of the heater for awhile and the view was fascinating. I live here in the city but things from a couple stories up always look better.

    Usually hotel beds make you feel dirty, this hotel room was so clean, it might have been cleaner than my own room!

    12/12/09 | Link | Rating: 5.0
    114. Anna Z.
    This Hotel is where I stayed for my very first trip to San Francisco, and boy am I glad!  It seems as if you can't go wrong with this chain of hotels, but I picked this one because of it's location.  From everywhere I read the Civic Center is ideal for touring around.  Depending on which way you go you can end up either in the Tenderloin (sketchy) or in the Civic Center (IE. shopping center).  It is really close to the shops, to the area where you can take the trolley, and just about an $8 cab ride to Buena Vista park, and I believe about a $12 cab ride to the Marina area.  Although we are very much tourists that like to walk, so we did an amazing walking tour to Coit Tower, Lombard Street, etc.

    We stayed there a week and all in all it was perfect. This boutique hotel had an excellent staff, extremely welcoming and helpful. The hotel/room was always clean, the room we stayed in had been refurbished to be modern and was a perfect size for two.  They even had a great bar downstairs which at times at night was packed from people that apparently weren't even staying at the hotel!  Also there was free WiFi, and windows that opened -- which was perfect for the wonderful weather we experienced.

    One thing is, if you rent a car, I would not recommend paying for parking through the hotel.  There is a garage basically next door where you can save essentially $10/night, and we had no problems with it at all.

    I was actually sick at one point during our trip, and there was a really convenient CVS or Walgreens just a block down the street. This IS San Francisco so beware of the bums inside and outside of the CVS/Walgreens.

    I would definitely recommend this hotel, and would go back myself!

    28/02/11 | Link | Rating: 5.0
    115. Amy P.
    I was looking for a room for my boss in San Fran at the last minute.  During a trade show week, it's no easy task to find a nice place for a fair price near the convention center.

    He didn't like it, so we wouldn't use it again.  His comment was "boutique hotels aren't good for business trips".  Asking to detail that, he said they did not have A/C, the room was stuff so he had to open the window...therefore having to listen to sirens and typical city noise all night.   I could not imagine that in this day and age I'd have to look for a hotel room with AC, that is standard.     I  noticed a couple of other comments in yelp before writing this about the AC not working well - perhaps it just didn't work???

    Whatever the case- there are too many hotels to choose from, and we won't be visiting Hotel Adagio again.

    14/09/11 | Link | Rating: 2.0
    116. Kimberly S.
    Cute boutique hotel located in the heart of San Fran with that old world charn & modern essence. Very San Fran. I really enjoyed my stay here & the complimentary wine & chocolate mints were a great touch. Staff was nice, the doormen were exceptional!  Thanks Spencer & Steve.

    P.S. Like any city there were alot of bums but they seemed harmless & more helpful than anything

    29/03/11 | Link | Rating: 4.0
    117. Richard G.
    I was that guy at the bachelor party who had not made hotel plans and wound up crashing in somebody's room on the sofa bed.  Normally that would be my payback, however, I had a great night's (morning's) sleep and was even able to wash away the after-stripper smell in a nice hot shower.  

    We were loud and obnoxious, I'm sure, but the hotel staff were friendly & courteous nevertheless and didn't even blink when we came in after playing paintball all day in our grubbies. Other patrons stared, but not the staff!

    Great looking hotel, very comfortable and rather spacious rooms, and shockingly comfortable sofa bed!  What's not to like?

    02/06/11 | Link | Rating: 5.0
    118. Kevin W.
    The Emperor has no clothes!

    At these prices you'd expect a decent room. That's not what we got. Pretty much everything in this hotel is pretentiousness layered onto what amounts to a Motel 6 for $300 a night.   Honestly I would not be writing this if they presented themselves as a 2 or 3 star hotel.  They're listed as a 4 star; they're not.  Not even close.

    Perhaps it was just MY room but we all know someone in our lives who just seems to make the wrong decisions... all the time. THAT person runs this hotel. My visit began with rolling up to the front door with two bags only to notice that the door is WAY too big and doesn't match the architecture of the location. Immediate impression was, "Oh, we've taken a really old crappy building and we're gonna ad fancy pantsy amenities like huge fricken wooden doors that old folks can't open. That'll keep the riff-raff out." AND there was no doorman to open these gargantuan vertical drawbridges so I had to set my bags down, heft one open, and do the grab and run dance with the suitcases. Thank God I am an able-bodied riff-raff and not my mother. (side-note: there is a handicap emblem on the wall next to the door but pressing it does nothing.)

    Nice lobby. Nice staff. Nice bar (should be called "Bardagio".  Roll it off your tongue while imitating Antonio Banderes.)

    And then...the room (insert chilling scream here)...

    The ceiling is still popcorn. There are cracks in the corner that could be covered with 3 minutes of plaster work.  Water stains in the corners. (why won't Yelp let me upload photos?)

    There is no heater in the bathroom, nor is there a bathrobe in the room. The price list on the mini bar lists one at $50 (hopefully I don't get charged). The light in the bathroom flashed florescence for 2 days until nausea got the better of me and I opened the fixture to take the bulb out.

    The coffee pots that come with room service (both large and small) are designed to spill (seriously).

    The ironing board was one of those cheap ones where the material keeps peeling back off the surfboard.

    The safe looks like belongs in a Dr. Seuss book the way it wobbles and teeters; hardly bestowing any confidence to hide your valuable inside (Gosh. Nobody could take this safe unless they... um... lifted it and walked away) (side-note: Perhaps they should have made the safe out of the same immense wood the front doors were fashioned from.)

    The facet in the sink is designed so tall and close to the edge that it takes a trapeze artist not to splash water onto the vanity the instant you stick your toothbrush, hand, ANYTHING under the flow of the water.

    There is a/c in the room.  Wait... there are 2 a/c units in the room.  One that's installed but doesn't work and another portable unit that has been rolled in.  It has a hose that leads to the window so that it can blow out the hot air.  This keeps the window open 24/7.  The opening been covered with a cheap piece of loose fitting grey foam.  This is per the San Fran tourism board I'm thinking as it allows for all the early-morning sounds of this beautiful city to awaken you.  The distant fog horns, the garbage trucks backing up, the bum yelling at someone on the sidewalk below.  So quaint.  The hose also prevents the drapes from closing all the way with ensures the sun greeting you as soon as it crests the horizon.  

    The portable a/c unit also allows you to mingle with the locals.   Every second time you turn it on there is a red light that means you're supposed to call for help.  It needs to be drained.  They could have just drilled a hole and put in a piece of pvc but doing it this way saves them 8 minutes and gives the staff something to do.  Also, if you attempt to drain it yourself after the first time (because you're a manly man) you will dump water all over the carpet since this particular model spills if you tip it the slightest bit forward.

    The door to the bathroom needs paint and maintenance.  It's obviously been like this a while.

    The toilet paper is about as cheap as you can get for two ply. Not a HUGE deal but in the lobby bathroom there's one of those two-tiered dispensers where the top rests on the bottom roll. This amounts to one of those frustrating scenarios where you can only rip off a single square. The plus side of this is the huge feeling of accomplishment once you're able to use your right hand to lift and finger-walk the roll and rip off 3 or 4 squares (look mommy, I can go all by myself).

    All in all... wow! Really? 4 stars?  REALLY?

    So many other great hotels around here. Find them.

    07/10/10 | Link | Rating: 2.0
    119. Nic D.
    Booked this hotel for a little weekend getaway.

    We parked at a garage around the corner, pretty decent pricing for overnight parking ($36.50).  This is downtown SF people parking is in high demand I can't imagine why some of the reviews would consider this overpriced when a meter is $2.50/hour.  Unless you have lots of bags I suggest self parking. The hotel charges a fee on top of the garage fee. The garage is literally a block away.

    The hotel is super cute and updated. The room was spacious with clean furnishings and a very, very comfy bed.  The bathroom was larger than I expected however the fancy faucet didn't work well with the sink and water ran all over the floor every time I washed my hands.  

    The location is perfect if you are going to the Curran, it is half a block away.  We were on the 4th floor and heard no noise or outside traffic what so ever when the windows were closed.

    We ate at Bar Adagio for dinner, the food was great. The grilled caesar was excellent.  There was a sign in the lobby advertising their breakfast/brunch but the next morning at 11:30 the restaurant was closed.  So we had an amazing breakfast at the Grand Cafe.

    The staff was very cool.  I booked 2 nights but we decided to go home Sunday instead of Monday....we checked out at 2;30 ready to pay the extra night anyway and they didn't charge me!!  The kid at the front desk said they offer late check out (when available or ask ahead of time) of up to 2-3 hours!  Pretty cool.  

    As for the homeless people....really?  It's like complaining about fog in July.

    25/07/11 | Link | Rating: 4.0
    120. Verlye C.
    I've stayed at Hotel Adagio a couple of times and it has always been a good one. Great atmosphere, very clean, and good service.

    25/06/12 | Link | Rating: 4.0
    121. Phuong H.
    I've stayed here for a friend's 21st birthday just for one night. The hotel is gorgeous, but the location isn't the best. I didn't really enjoy the room we stayed in.

    Once we got there we had to use their valet parking and it's over $30 per night. Then we entered through the heavy double doors and was greeted by pleasant staff. We got our keys and went to our room. We stayed in the deluxe guestroom with two queen beds. The room was just average nothing great. There were some problems with the bathroom but we let the front desk know and they were able to fix it.

    The view outside the room wasn't pretty either but I could deal with that, but what bothered me was I could hear people yelling and cars honking out the street. I didn't get a good night sleep because of the street traffic. Then when I woke up at 5 am, I found a bug on the bed. That is so gross, we notify the front desk and just checked out after that. My favorite part staying here was the bottomless mimosa they provided for breakfast! Other than that there are so many nicer hotels in San Francisco so I don't think I will be returning to this one anytime soon.

    09/06/11 | Link | Rating: 3.0
    122. Melanie M.
    This little boutique hotel is really cute.  The decor is modern and the color scheme throughout the hotel is gorgeous.  We had a King suite which also had a couch in the room.  Great sized room for the two of us.  Bed was really comfy.  Although we didn't watch too much tv.. when we did, the cable kept coming in and out.  The staff was friendly and attentive.  The location of the hotel is just a tad sketch since it's in the Tenderloin area.  We actually took a "wrong turn" and ended up in a pretty seedy part of town.  Although it was only 3 pm, the area we walked into, which is not far from the hotel, was a tad scary.  So scary that we decided not to walk around a lot at night.  The hotel isn't too far away from all the touristy attractions.  Walking distance to Macy's and around the corner from a really great Ramen Restaurant (Katanaya).  Not sure if I would stay here again due to the sketchy neighborhood, but if you put this hotel in a different area, I'd definitely reserve another night.  All in all, good hotel.  Tiny elevators though.. oh and breakfast was good... french toast was not too sweet.. just right.

    26/06/13 | Link | Rating: 3.0
    123. Miss Bonnie B.
    We decided to stay in the city the night of my birthday weekend and found a deal for this hotel on Travelzoo.  $109/night  plus free valet parking - woo hoo!  

    Tip: Go to the parking lot next door rather than pay through the hotel.  They park it there anyways and you save 50%!

    There were some pluses and minuses to this place.

    Location: 3 stars
    Albeit it's close enough to downtown to walk and get your shopping on... it's also on the slightly seedier side of things.  I would travel in groups at night and hold tightly on to your purse handles.

    Lobby: 5 stars
    Once inside, the place looks great!

    Room: 5 stars
    The bed and furnishings were pleasant and modern.

    Bathroom: 2 stars
    It's very dated and could use some new tiling and what not.  Let's say it didn't match the room and the rest of the hotel.  The toiletries were mediocre as well.  

    Maid Service: 1 star - BOOO
    We only stayed one night so I can't say they didn't clean our room.  However, we are CERTAIN that we left our cellphone charger.  In addition, it's likely I also left my bracelet as well.  I had to call the hotel twice and waited till three days later before I got message saying they didn't find anything in my room.  TSK TSK.

    Overall: It was a decent place marred by the location and dishonest staff.  Next time, I's probably would look for another place if possible.  This definitely is not in par with Hotel Vitale (same company).

    30/03/11 | Link | Rating: 3.0
    124. David C.
    Don't bother staying here until the renovations are done.  The renovations are SO loud.  The old rooms remind me of a really nice dorm room.  Rooms need serious updating as they are stuck in 1982 decor.  The really nice picture is not what the rooms look like.

    22/04/12 | Link | Rating: 1.0
    125. Ray F.
    Worst hotel in San Francisco
    When I went to research this hotel to make a complaint, the first thing that popped up in the search results where about bed bugs.  Yeah.  So I won't go there, I just can't think about it.
    Anyways- my company had a big Xmas party here because one of my co workers used this place for their wedding and had amazing service.  Well, our experience couldn't have been further from that.  We had several people travel from out of town and reserved a block of suites- the service could not have been worse.  First thing, a few people asked to check in an hour early.  Check in is 3pm for some reason.  Anyways, they where turned away to wander the streets until then.  I want to repeat that.  They where turned away.  I have never had that happen.  Never.  For the life of me I can't fathom what possessed them to do that.  So they as to speak to the manager, and are asked why.  A few rounds of other hotelmpersonell at this pont intervene, and again are asked for a manager.  A hotel employee comes out and says that "Nathan" can't  see them.  He is busy.  Wow.  Another first.  So they leave.  Now as other folks have noted, this is not the best neighborhood, so they wander the streets for a few hours with all their bags in tow.  And then are "allowed" into the hotel.  I wanted to have everyone immediately check out and into a much better hotel, but at that point we already had people checked in and the hotel was all but indifferent and "matter of fact" about the whole thing.  As if it this was acceptable!  
    I wouldn't recommend this hotel if it was the last place on earth.  Suffice it to say that we learned the management had changed since our co workers wedding.  Worst customer service in the city.  Bar none.  Your better off sleeping in a cardboard box in the tenderloin.

    07/12/12 | Link | Rating: 1.0
    126. Rae F.
    Sometimes I like to walk outside and smell the roses. Here, you walk outside and you smell bum pee. No really, this boutique hotel is in the heart of the tenderloin. A block away is the Real Streetwives of Tenderloin. But I do'nt let the neighborhood residents deter me from liking this hotel. I actually thought the staff was great, the amenities useful and the rooms comfy and cute. The only downside about the room, is if you have one facing the street like I did. At 6am, a monster truck ralley goes on the street of Geary (actually its the garbage truck or something). The windows are thin and slightly drafty so you will hear alot of traffic noises. Not good for tired people that has been partying all nite.

    Another plus is that we're a block away from Dotties (Best Bfast!!), Kim Thanh, and Katana-ya. All great places to eat for all hours of the day. Walk a little bit more and you're fighting through Union Sqr tourists.

    15/02/11 | Link | Rating: 3.0
    127. Kelly K.
    I'm a Joy of Life club member and have stayed at many JDV hotels. This is by far my favorite. It has a fantastic location, excellent service staff and is always clean.

    If staying here, prepare to pay for valet parking just like every other hotel in the city.

    12/10/11 | Link | Rating: 5.0
    128. Andrea Q.
    Stayed here for one night in July.  It was a hip hotel in a lively neighborhood (on a Saturday night anyhow!).  Room was spacious, clean and the bed was so comfortable.  I always feel like city hotels feel like you are in a basement and Hotel Adagio was no different but at least the room was stylish and large which minimized that feeling.  I also felt that Hotel Adagio was a good value price-wise, when compared to other hotels in the same area.

    Stopped in at Bar Adagio after coming back to the hotel after a long day of sightseeing/walking.  Cocktails were strong, the bartender was friendly and fast and the bar was full enough to feel alive without being crowded and too loud. It was a a cool looking bar - something classy enough to stop into even if you aren't staying at the hotel.

    Checking in and out was a breeze and getting our car the next morning from valet parking took all of two minutes, which was nice!

    I wouldn't mind staying here again next time I'm in San Francisco.

    14/08/11 | Link | Rating: 4.0
    129. Emmy S.
    Excellent boutique hotel in a slightly sketchy neighborhood, but walking distance to all sorts of wonderful. Fluffy towels, comfy bed, quiet and dark for sleeping (a nightlight would have been nice). I wish there was a coffee pot in the room so I could protect the world from my early morning pre-caffeinated self. I'd stay here again in a heartbeat. Farm:Table is a block away and it's brilliant for breakfast.

    09/03/13 | Link | Rating: 4.0
    130. mark s.
    Even though I got a discount Hotwire reservation for this place, they still gave Girl and I a free room upgrade. We got upgraded from a regular room to a "junior suite," which basically meant there was a sitting area with a couch. Also, there was free wine in the lobby one day (I don't think this is a regular thing, so you probably shouldn't expect it).  There were also free lobby candies.

    I suppose I could find a few minor things to complain about (lack of ice machine on my floor, bathroom door was hard to close), but why focus on the negatives? I had a great experience here, and you probably will too.

    I'll address the panhandling/homeless person issue that many have mentioned.  Yes, there are some homeless people hanging around near the hotel.  San Francisco has a major homelessness problem.  Complaining about homeless people near your SF hotel is like complaining that your SF hotel is on a big hill.

    11/06/11 | Link | Rating: 5.0
    131. Sandra F.
    My friends and I went to SF for an art exhibit. We had never stayed at or heard of Hotel Adagio. It was great!! The rooms we had were very nice,and of good size and the beds were comfortable The staff was wonderful and helped us in every way we asked. This is an excellent place to stay when visiting "The City". Location is very central to many sites and easy to get to transportation. 5 Stars...not one complaint!!

    30/04/13 | Link | Rating: 5.0
    132. Danny Y.
    This was awful. I had my bachelor party here, the power went out twice because we were using the out door heaters. (We didn't know that was causing it.) 51 minute outage and a 15 minute. Then this French guy threatens to charge us for the stay for our neighbors because the fuse box is in their room. (Not our fault, who designs a hotel that way?!) Then they call the cops on us, as our party ran late, because the power went out! Cops said "uhh.. Yeah, you're noise level is completely acceptable. Have a nice night." They charged us 2500$ for the penthouse and had the audacity to do all of that? Do not recommend!!! Stay away!! Negative stars!!! Ruined my one and only bachelor party I will ever have!!!

    07/04/13 | Link | Rating: 1.0
    133. Lauren C.
    The woman who checked us in could have been friendlier and then at our complimentary breakfast we were mislead by our waiter and ended up paying $15 for two cups of regular coffee and a small oj.  Did not appreciate that.

    29/08/13 | Link | Rating: 2.0
    134. Michelle T.
    My friends and I signed up to do the Nike Women's Half Marathon this past weekend. I actually got a good deal from a friend that works for the hotel company ($99/night); which was great and ideal since booking a decent room and price would have been hard. It was our first time staying at this hotel. Not only was this hotel beautiful and in a prime location close to many things within walking distance; the staff was so friendly and very helpful. Thank you again to Whitney for helping make our stay one of the best hotel stays we've had. We will definitely stay at this hotel again in the future and will recommend it.

    16/10/12 | Link | Rating: 5.0
    135. Dan M.
    Make sure you join the Joy of Life club before you book a room here!

    Arrived at the hotel and received a free upgrade to a junior executive suite on the 15th floor. Walk in to the room and there was a free bottle of wine as well with a nice card saying I was their special guest as a thanks for being a member of the Joy of Life club.

    The room was super spacious, had a sofa and the bed was very comfortable. It also had its own portable AC unit!

    Room service was very quick. Not more than 10 minutes to ask for a robe or maintenance or anything.

    Got the burger from bar adagio via room service and it was delicious!

    Wifi was slow but I just plugged in an ethernet cable into my laptop and I was good to go.

    I would definitely stay here again. I enjoyed my stay at this hotel.

    06/09/11 | Link | Rating: 5.0
    136. Courtney T.
    Street side rooms are very loud.  Great location to a ton of things to see. Eat, do.  Bathroom is plain.  Rooms are comfy. Hotel staff is friendly. Bar menu could be expanded. Parking is pricey but its SF.

    27/11/11 | Link | Rating: 4.0
    137. Andreena S.
    A recent remodel has transformed Hotel Adagio from a typical, old, run down property to a trendy, luxurious gem! It is centrally located within walking distance to Civic Center and Union Square and also seconds away from dining and public transportation making it easy to get to all attractions. The rooms, are very spacious, quiet and decorated with a contemporary flair also contain a generously stocked mini bar. The new bar called the Mortimer offers a nice selection of craft cocktails and the Macaroni & Cheese was the best I've ever had.... And I'm somewhat of a Mac Cheese connoisseur. Kudos to Chef Alex! During my 5 night stay, I received excellent, personalized service from Frank & Kristin at the bar as well as Maria, Kristen, and Nathan from front desk. I stayed here with two girlfriends for the Outside Lands music festival in Golden Gate Park but this hotel seemed so versatile that a family with children or a couple would be just as satisfied with their stay here.

    27/08/12 | Link | Rating: 5.0
    138. Jessica H.
    Great service, very friendly and extremely helpful. Bathroom was not as clean as I like, but other than that very great experience.

    05/06/13 | Link | Rating: 4.0
    139. Matt S.
    Why I chose Hotel Adagio?
    -Saw a deal on Travelzoo.
    -The reviews mostly positive and the boutique aspect of the property appealed to me.

    The Good?
    -FREE Wifi here!  Definitely hard to come by at a hotel of this caliber.  (Yah, this jab is at you Westin Hotels!!)
    -Operable windows.  It is nice to be able open windows for once..Let the fresh air flow!
    -Nice furniture:  Totally a throw back to my Architecture 101 shop class.  The furniture here is unique and looks like it was made by some architecture student.  I'm also picky about mattresses.  I hate uber soft mattresses...the ones at Adiago were firm but not hard.  As Little Red Riding Hood would agree, the bed here are jussst right.
    -Great staff & management:  I emailed hotel manager Chad to request a corner room.  To my pleasant surprise he provided a prompt email response saying he would do his best.  To my delight, when I checked in, I learned that Chad was true to his word!

    The Bad?
    -Bathrooms: The shower/toilet area is a little sterile/austere (but clean).  Florescent lighting and all white tiles!  Eek.  Gimme some slate or marble please!

    The Ugly?
    -Proximity to the Tenderloin:  Yes, the location is within walking distance of Union Square (about two blocks, which is good), but it is also right on the edge of the Tenderloin (aka the TL).  Just be vigilant when walking around at night.

    Conclusion?
    Overall, I had a great experience at the Adiago.  The staff was friendly and the property is unique.  I look forward to staying at other JDV properties in the future.

    21/02/11 | Link | Rating: 4.0
    140. Jen M.
    We had made reservations through Orbitz as part of a package.  I requested a room with 2 queen beds and called to confirm the night prior as our flight was arriving a little later than normal.  I was told we did indeed have a room with two beds.  Upon arrival on a Thursday night, 5/31, we arrived to check in and there were no rooms with 2 beds for us,  however they could place us in a junior suite for no additional charge. The suite was on the smaller size, but had a large bed and a pull out couch.  There was also a ton of construction at the time of our visit, and we were informed that there was no bar/restaraunt but we could order room service. (upon check out, we heard them tell another couple checking in that there was breakfast, we never knew of such).

    The room was clean, however there is a lack of mirrors.  Would be nice to be able to get ready in the room if there was someone in the bathroom or shower.  There was only a portable air conditioning type unit in the room which seemed to make a lot of noise, and the room seemed humid becuause of it.  We could not get the window to stay open for fresh air. The mini bar is stocked with water/beer/soda and it is all on the "honor" system.  We found that the water bottles seals were all broken and the bottle was filled with who knows what, so we went and bought our own next door.

    There is no business center currently, so if you need vouchers printed or even boarding passes, you need to find a neighboring hotel to use.

    In addition, during our check out, we waited for our car to pick us up and were treated to the foul language and "disagreement" of renovations between the contractor and the owner or manager in charge.  it appeared that they were trying to make changes and decisions but didnt think to realize they were loud and there were guests there.  Not the best way to end our stay.

    04/06/12 | Link | Rating: 4.0
    141. Mimi C.
    I have absolutely nothing bad to say about this place.

    Got into my room with light music already playing in the background - what an awesome touch.

    Chic, modern and very clean. Everything about this place screams, "You, my friend, have reached the pinnacle of awesomeness."
    Cool magazines to read, funky lamp shades, very very quiet (the a/c doesn't sound like it's a lawnmower). Water pressure in the shower was great. Loved the free condiments - exfoliating soap! Need I say more? :)

    Centrally located in Union Square and walking distance to nigh everything.

    Exceptionally friendly staff and fast service.

    Check for deals. I got my room for $89/night through travelzoo.com FTW! By far one of the sweetest hotels I've stayed at.

    17/04/10 | Link | Rating: 4.0
    142. C A.
    Stayed here for NYE weekend and was extremely pleased with the staff and clean, modern accommodations. I asked to move rooms to have a view of Geary (as opposed to the walls of adjacent buildings) and the staff was quick to please and moved me immediately to a room of the same size.

    The location is great, especially for the price, and I loved the downstairs bar for happy hour and grabbing a quick drink or bite. Wifi was complimentary and easy to access from my laptop in the room; mini bar was stocked with anything and everything you may want. Extra bonus - if you like to go green and opt out of having your room cleaned you receive a $5 voucher to the bar = sweet!

    Overall, I loved staying here and would recommend it to anyone looking for a fun, hip hotel within walking distance of Union Square and BART.

    19/01/12 | Link | Rating: 4.0
    143. Babsy D.
    Booooooo:
    * The R2D2 sized portable A/C unit with its hose leading out of the window and the mysterious icons on the control panel which never quite got the temperature we were looking for.

    Yay:
    * Opt-out of housekeeping and get $5 voucher for the bar.  You have to call up for ice (no ice machines) anyway so might as ask them to bring you fresh towels and another robe.
    * Comfy bed, hot shower, bathroom fan. In-room munchies and stocked fridge.
    * Filled out door hanger for 7am breakfast and it was on-time and excellent. Tasty bacon and eggs. Strong black coffee.  Fresh OJ.  Nap.
    * Once closed, double-paned windows on the 10th floor silenced the party happening down at Swig.
    * Parking lot next door is cheaper and he's a cool dude.

    ps. Heads up for guests...things that are not a hotel's fault and are part of the SFO experience:
    *  Street noise
    *  Bums and beggars while walking down Geary in the Tenderloin
    *  Parking costs....Don't get a rental car if you can avoid it...parking in the city is expensive everywhere running $40 min / day.

    19/11/11 | Link | Rating: 3.0
    144. Josh B.
    This review is long over due but I felt like yelping....lol! We stayed here last July literally right after the remodel. We checked in and got a room on the 9th floor in the back of the hotel w/ no view. There was some touch ups that needed to be done like the carpet was loose in some spots, our door latch lock was loose, some trim around the door was missing but I didn't care cause it was free. My girlfriend had won the trip through her work so I kind of didn't wanna complain. Later that night around midnight I awoke to what sounded like water dripping from inside the AC. I checked to make sure it was off which it was but it was still making that sound. I tried to ignore it but I couldn't fall back asleep. So I went down to ask if engineering could coome up and take a look at it. I talked to a gentlemen named Lonnie if I remember right. I told him the situation and said I didn't want to complain cause it was a free room and that my girlfriend worked for the company that owns Adagio. Lonnie told me not to worry about it and that if I would like to switch to a room on the 15th floor w/ a view. At first I was hesistant but he said, "just cause you work for the company doesn't mean you can't enjoy your stay" and handed me the new room keys. I was like sweet!! Got to the room and had no complaints. Great view, everything was turn key, and it was bigger too. Another employee named Collin was extremely helpful upon our departure. He held our luggage after we checked out and explained that they had a car service for $50 to the airport which is what a cab would cost anyway. Trust me, way better and worth it. Ride in style and comfort to the airport. We scheduled the car for an hour earlier then our flight. About 2 hours before our flight we got an email saying our flight was delayed an hour. We called Collin and he said he'd take care of it and let the driver know cause we wanted to stay that extra hour at the Emarcadero. When we got back to the hotel Collin loaded our luggage for us and off we went. This is a cool hotel to stay at and the staff was very friendly and helpful. The hotel is centrally located and pretty close to everything. It's kind of on the outskirts of the ghetto Tenderloin area but it's not that bad. You can seriously walk up Jones, Hyde, or Lavensworth street to Fisherman's Wharf in like 15-20 mins. If you go up Hyde or Lavensworth you'll run right into the famous "Lombard crooked st." I loved the walk and seeing the amazing houses and views of the Wharf as you come over the hill. The only cons when we went was having to share the elevator with the workers that were still there doing touch ups but that's probably way over with already. Great hotel and location. I would definitely stay there again.

    15/06/13 | Link | Rating: 4.0
    145. Jimmy B.
    Great small hotel with friendly staff, Marie at the front desk is always willing to help, close to Union square with own parking lot, nice rooms.

    28/06/13 | Link | Rating: 3.0
    146. Jenn W.
    Fantastic location, surprisingly spacious rooms (unusual for boutique hotels in the city!), in-house gym (2 treadmills, elliptical, stairclimber, free weights), and in-room complimentary Wifi. The cheery staff, for the most part, made us feel welcome from the start. Be sure to check out the luscious low-lit lobby bar.

    There are some terrific deals available on Hotwire, etc - though supposedly management will be shifting away from Joie de Vivre in 2012, so changes may be in store.

    Hope to be back on my next trip to SF!

    28/12/11 | Link | Rating: 5.0
    147. Daisy D.
    Loved this hotel. Stayed recently on my first trip to San Francisco. First time in a JDV Hotel and definitely not the last. Found the Joie de Vivre chain while I was researching where to stay. This is one of the few chains out there where you can actually get a better deal on their site rather than the priceline/Hotwire search. While we will probably make it back to this hotel one day, we plan to try many of the others.

    The room (we were upgraded to a junior suite) was very spacious. Bed was absolutely comfortable. We had a small seating area with a couch & coffee table. The shower was nice because it had a bowed shower rod to create more room in the shower. Very important when showering with someone ;)

    The lobby was small and nothing special, but it fit with the minimal style of the hotel. Nothing to ostentatious or over the top. Just simple, modern hotel in the city. They had free airline check-in as you checked out. Had dinner at the restaurant - Cortez - and had a really great evening. The maitre' d was excellent.

    24/01/09 | Link | Rating: 5.0
    148. Anhers M.
    Second time around on a lower floor just decreased a whole full star. There was no ice machine so every time you needed ice you had to call the front desk, which means tipping the service. I just think that's absurd when an ice machine should just be readily available or if there's no ice machine...ice should be already in your room when you check in and delivered every morning like a newspaper. I just don't think it's fair. Anyway, back to the hotel...our room on the 3rd floor was HORRIBLE. It was old and smelled funny. So I guess if you're going to stay here, you have to upgrade your room. But the front desk was amazing. Very courteous to our drunken selves. Also, they have happy hour in their bar m-s from 4-7. I like their style! Overall for the price and location, it's good but I could have paid a little more for hotel nikko.

    BUT THE SOUP IS AMAZING! lather.com - lemon grass body soap. You are welcome!

    03/02/11 | Link | Rating: 2.0
    149. Carla M.
    It's a Marriott property now, but not as nice as I expected.  Great location in downtown San Fran, and I had a nice size room with good amenities.  View not good, but otherwise very nice.  Parking was issue, too.

    30/07/13 | Link | Rating: 4.0
    150. Jairo R.
    Staff was awesome! The room is clean and spacious! they upgraded us to a junior suite because we are awesome like that! haha! na jkjk! they were nice enough to care about our 3 year anniversary.
    The location is awesome. 2 blocks away from shopping and literally half block from Ruby Skye (the hot spot for dancing in SF).
    Something that is small but very noteworthy, the windows open!! yeah! i didnt feel like i was in prison! i had freedom!
    some people complain about the ac unit but there are ceiling fans and work perfect. I actually had to turn it down in the middle of the night and i'm a polar bear!
    Overall great experience! Worth every dollar!! (especially because i found a great deal on bookit.com !)

    02/04/12 | Link | Rating: 5.0
    151. Allison R.
    We stayed here last night and although the decor was nice, pillows were soft and the water stayed hot, the hotel is noisy and there were holes in the walls of our suite. We got a good deal on Hotwire.com though. Still $55 for valet parking!?? Next door it is $20 for the night.

    14/03/13 | Link | Rating: 3.0
    152. Matthew M.
    This is the second time we've graced this place.  The rooms are clean and can't complain much about once you're behind your room door.  The help desk is pretty nice too, but, I just don't have a huge smile for the bell hop and curbside service.  They aren't rude but I just get a shady feeling about the way they handle themselves out there.  I know and realize it's a hustle job and you work for tips but it just seemed a little strange.

    Also I know homelessness is a big problem in SF but it just seems like the love to be around this hotel and the pop out of every nook and cranny around here it seems.

    Overall you could do "HELLA" (had to do it) worse.  But just my honest two cents.

    01/02/11 | Link | Rating: 3.0
    153. T V.
    Stayed here in 2010, and am now transfering this review from another site to Yelp.

    The Hotel was fine.
    The neighborhood: It was close to Union Square but also too close to the many pan handlers and bums on the streets. The streets were filthy and turned us off on San Francisco. It is the filthiest big city we have been to recently. Trips to Chicago and New York were cleaner and much more pleasant. The San Francisco mayor has created a real sh*thole, that is unfortunately right outside the doors of the Adagio.

    Terrible reading lights at the bed. Not bright enough or direct enough. No direct lighting (spot lights) for reading.

    Staff was kind. We left a day early because San francisco is such a dump, and we were tired of all the beggers sticking their cups in our faces asking for money. My three young daughters did not feel safe and could not get out of town fast enough. We would have liked to have tried Cortez, but we left a day early.

    01/07/12 | Link | Rating: 3.0
    154. Zorin D.
    I got this online from a   Bookit.com deal.  It claimed to be a 4 star hotel.  It was a clean room but definitely not four stars.  If I was one that wanted to sleep earlier than 2 am, then my second floor room Facing Geary street would have been horrible.  Bad enough that I can clearly hear the bar's music inside of my hotel room. It was also under renovations so I didn't want to request another room since I could easily use the stairs to the second floor rather than waiting on the one working elevator.  Once the renovations are done I think it would be a nice hotel, but first impressions are everything and I would not stay there again.

    23/04/12 | Link | Rating: 2.0
    155. Char G.
    This place has  went down hill! The check in service was horrible! The lady @ the front desk was very rude. This is my last stay at this hotel!  Truly disappointed in hotel adiago

    31/03/12 | Link | Rating: 2.0
    156. Scotch E.
    First of all you are in the TENDERLOIN. No pulling punches this is the rougher part of town. Great food and eclectic culture around you, but I wouldn't let my daughter on the streets after 10PM and I myself wouldn't wander around after midnight. The homeless are out in full force and they are mostly harmless, but just be ready for the begging. Inside the hotel is nice albeit small. The Mortimer bar is cool and serves a little food. Parking is $50 so build that into your consideration. The beds were good, there is very little counter space in the bathrooms, views are limited, room service was prompt and have ok selection. The workout room is pretty good with free weights, cable cross, and benching machine and then the usual cardio machines. Probably won't stay here ever again especially at $180 a night plus $50 a night to park.

    03/09/13 | Link | Rating: 3.0
    157. Thy L.
    Warning all potential guests: This hotel is currently under renovation! Beware of loud noises, slow elevators and crappy rooms.

    I stayed here for three nights. Here are my gripes about this place.

    First off, it's located right on the edge of downtown, a block from civic center/tenderloin (translation: one of the sketchiest areas in SF). I can make due with that though.

    Second, they don't mention that they are currently under construction. There is only one working elevator. I literally had to wait 10+ minutes for the elevator every day I was there. Sometimes it would come and the elevator would be packed. I ended up taking the stairs down a few times from the 10th floor.

    Third, the pictures look nice and all, but the hotel room itself is actually quite crappy. The wall edges are falling apart. My bath tub even had a hole in it. You can tell they try to look modern and chic, but totally skimped out on quality and details. The lamp shades were all different for heaven's sakes! Also, if you plan on booking a spacious room with two "queen" beds, FYI, they are not queens, they were either doubles or fulls. I booked two queens. So either they cheated me of the queen sized beds or they are falsely advertising those as queens. OH and for the ladies out there, there is no full length mirror. Just one in the bathroom, on top of the sink.

    Fourth, the front desk lady that checked me in was super cheap about giving me a key card. She gave me one. I've been to my fair share of not awesome hotels, but they still gave me two in case I lost one. And I can tell you, I lose stuff. On top of that she tried to tell me she "upgraded" me to a king room, but I booked a queen.  My friend and I didn't want to sleep in the same bed, so when I asked to "downgrade" me back to a two queen, she came clean and said they didn't have any more available.  I got quite annoyed since I obviously asked for two beds for a reason and suddenly she managed to find something. All this going back and forth was unnecessary and I didn't appreciate the dishonesty. Other front desk staff however were great, super friendly and helpful.

    I will never stay here again, even after the "$7 million" renovation, since I've learnt that pictures can be very deceiving.

    04/06/12 | Link | Rating: 1.0
    158. Jonathan M.
    Can you give a zero? I didn't know what bedbugs were before staying here. Now I have red "pimples" everywhere and management was no help at all. They threw me out for complaining and still charged me for the night. I'd never advise staying here.

    12/10/13 | Link | Rating: 1.0
    159. Joaquin M.
    Best hotel in city!

    02/10/13 | Link | Rating: 5.0
    160. Valery C.
    Looking to spoil myself a little and stay near Union Square SF, I ended up at Hotel Adagio.  Location is central, a few blocks walk from Union Square and several blocks from Market Street's BART/MUNI Powell Station.  Like much of downtown SF, once it gets dark, the area around the hotel doesn't feel especially safe, between deserted streets and numerous panhandlers and homeless folks around.  Take a cab or go in groups.

    The hotel itself, housed in a stately old building, has a handsome, understated style heavy on dark woods, warm beiges, and red accents.  The bar, partially open to the lobby and elevator hall, seemed a nice place although I didn't go.  Service at the front desk was quick and competent; the maid service in the room likewise good and friendly.

    I stayed three nights in an executive king room that was fairly high up (between 10th - 15th floor).  Spacious bedroom area, with a smaller area for closet and sink, and a large bathroom.  Pluses and minuses:

    + Handsome, soothing decor; good quality bedding and furnishings; spacious layout; very comfortable bed and pillows, ceiling fan; natural light in the bathroom; huge mirror; umbrella; nice window view; quiet (but then again, I was pretty high up); free wi-fi

    - Bathroom needs renovation, large but strangely cold and barren, being completely tiled in plain white with no attempt at decor besides the very red shower curtain; weak water pressure; large portable AC unit was a bit of an eyesore; tiny closet and minimum dresser space; no cups

    Overall enjoyed my stay and the location fit my needs on the trip.  Would stay again.  I got rid of my rental car before arriving in SF because like most central SF hotels, expect to pay close to the cost of a cheap motel per night to park your car here.

    25/10/11 | Link | Rating: 4.0
    161. Isabel B.
    Sincerely I expected more of this hotel. It's beautiful and the boutique decoration is nice but we didn't had hot water in two days and we were at our honey moon... That was awful.
    Nevertheless, the location is amazing so so close to Union Square, we enjoyed that so much. Also we went to a few excellent restaurants nearby that we loved.

    27/03/13 | Link | Rating: 3.0
    162. Ryan I.
    Stayed here for a couple days mid-week. The service was great, rooms were fine, and the drinks downstairs were good. They had Wifi that was surprisingly good throughout the stay and was fast despite there being a lot of people on it.

    We were able to make use of their roof-top deck one night for an event and it was great. They served appetizers and drinks and everyone had a good time.

    The location is also pretty good; not too far from Market St, not too far from the Embarcadero, plenty of food options all around.

    I would definitely stay here again.

    29/04/13 | Link | Rating: 4.0
    163. Gourmet G.
    Few major cities have as many centrally-located boutique-style hotels as San Francisco, which boasts quite a few scattered among the high-rise chain properities in the Union Square/Tenderloin area. One of the nicest is this renovation of the one-time El Cortez, which yielded one hundred seventy-one warmly decorated, spacious guest rooms. Each features a 24" Sony Wega High Density TV with premium cable channels, pay-per-view movies, and Nintendo games, a two-line cordless speaker phone with voice mail, high-speed Internet access, a CD player, an honor bar with refrigerator, and modernized baths with a hairdryer and Aveda products. On the premises you'll find a small but well-equipped state-of-the-art fitness center and Cortez, a stylish restaurant that serves breakfast and specializes in small, Mediterranean-inspired plates at dinner. Complimentary Town Car service to the Financial District is provided every morning. This is more expensive than similar hotels in the area, with on-line promotional winter rates staring at $177.

    17/11/05 | Link | Rating: 4.0
    164. Christine K.
    Just spent two nights here this past weekend in two rooms for $1,151 including tax.

    +1 for Whitney giving us complimentary cots
    -1 for a slow a$$ elevator. I walked to the 10th floor!
    +1 for easy walking access to Union Square
    -1 for loud construction and dust
    +1 for valet parking ($43/night) but convenient with in and out privileges
    -1 for disgusting view of a homeless person performing a lewd act on someone from our bedroom window!! the window overlooked a dirty courtyard area with highrises all around and we saw that happening street level and someone was peeing on a building! Ghetto and gross!
    +1 for Marie who was so sweet to us the entire time
    -1 for an old white guy employee who mean mugged us every time we walked by him!
    +1 for large room size
    -1 for broken bathroom door handle, cracked vanity, empty lube found on the ground!
    +1 for mini frig which helped keep our desserts cool
    +1 for the service people who brought tons of ice to our room
    +1 for the nice housekeeping lady

    20/06/12 | Link | Rating: 3.0
    165. Steph G.
    Boutique hotel charm, yet still an old building with fresh paint...

    I'd love to rant about the parking situation, but I won't. Just be prepared to pay no less than $25 to park your car. A private parking garage is right next to the front entrance of the hotel. Or you can pay a pretty $39 for valet parking with Adagio...I'm sure you can guess what I went for.

    Hotel Adagio is exactly what you'd expect for a boutique hotel in the city. No matter how you clean up these rooms, they still feel old. The window AC unit in your room doesn't quite give off luxury. I was not impressed by the actual hotel, yet their staff was awesome. Ugh, pet peeve status, very weak water pressure...not good for long hair :( Didn't lack any amenities, but I'd rather have stayed in a more up-to-date hotel...that's just personal preference.

    The staff definitely went above and beyond. Upon arrival, the front desk lady let us have a late check out, without any hesitation. The next morning we needed safety pins and the young gentleman scrounged for some and found mini sewing kits with one in each kit. He called someone and had them bring a bunch, so we could get the total of 8 we needed. Seriously, that is customer service at its finest. Kind and sincere, couldn't ask for a better staff.

    Bar Adagio was completely full both times we sauntered by (evening time). Maybe it would be fair to say I didn't give this the best chance or take advantage of all it had to offer, but I don't think it would change my mind about the actual building.

    I appreciate your boutiqueness, but I'd rather have central heat and air any day....

    06/09/11 | Link | Rating: 3.0
    166. Marilyn A.
    Room service arrives very quickly. Awesome Mac and cheese

    29/10/12 | Link | Rating: 4.0
    167. Lisa S.
    We arrived early for check-in, and the front desk kept our bags in the back.  We actually decided to change clothes AFTER they took the bags, so James was nice enough to go retrieve them and then store them again when we were done.  

    Steve was nice enough to bring our bags to our room when we returned to the hotel and was very obliging in offering to assist with any further needs.  

    The room was fairly large with a pull out sofa-bed.  The bed itself was extremely comfortable.  Maybe I was just tired during this trip, but I slept like a babe once my head hit the supremely soft pillows.  I wanted to take these home with me, they were so comfortable.  My mom had trouble figuring out how to work the bathroom faucet, but she got the hang of it once I showed her how it worked.

    This hotel is a little farther away from Union Square than where I've stayed before, but it's not a bad walk, even in the rain!  The bar looked nice, but we didn't go in for breakfast or anything.

    I actually really enjoyed our stay at this hotel and would return again.

    24/11/11 | Link | Rating: 4.0
    168. Kida N.
    The hotel was really nice and clean. Parking is expensive, but you can park next door for almost half the price $25 vs. $43 per night.

    On Saturday morning I received an early call from someone claiming to be the front desk. He had great customer service and even offered to give me comps for waking me up so early. He claims that his colleague did not get all of my credit card info and he needed it per hotel policy (incidentals). After some back and forth I hung up and called the front desk. It turns out that my hunch was true and it was a scam.

    According to the front desk, all the hotels in the area have been experiencing this scam. Don't fall for it. Never give your credit card info to anyone over the phone. Just stop by the front desk. They have the direct number to your room and will call all the rooms.

    The only reason why I am not giving them a higher rating is because they charge for wifi.

    15/01/13 | Link | Rating: 3.0
    169. John S.
    Pluses:
    - Great location - walk to Union Square, Bart, cafes, galleries
    - Stylish
    - Generally enthusiastic staff (see exception below)
    - Quiet room in the back - no street noise :)

    Minuses:
    - Lack of preventative maintenance. I created an unfortunately long list of repairs needed for the room; all but the most critical repairs were quickly completed. Not completed: the A/C that rattled badly and ceased cooling late at night, causing a significant hit to my sleep cycle. House engineer said he'd had problems with this in other rooms, but didn't know how to confirm the problem without actually being there late at night when the problem surfaced!
    - Housekeeping was below industry standard; didn't replenish the soap or shampoo during a multi-day stay. Even the Fairfield Inn does that!!!
    - Breakfast server was unpolished and a bit surly under his smile. The restaurant's printer broke and management comped an upgrade from the included continental breakfast. I expressed gratitude but the server snarled, "Don't get used to it." OMG, where did that come from? Didn't take a chance the second morning, went around the corner to a diner, which offered gracious service :)

    As a Marriott gold elite member who travels frequently, my conclusion is this is a newly remodeled and relaunched property that needs some maturation, but has the elements of a top-flight boutique hotel.

    05/09/13 | Link | Rating: 3.0
    170. Erika T.
    We thoroughly enjoyed our stay here during our 1 night in SF then on to Napa. This hotel is just lovely, the decor, it's clean, comfortable, excellent customer service, great coffee, yummy margarita pizza at the bar! We will definitely stay here again in the future

    22/06/14 | Link | Rating: 5.0
    171. Sasha W.
    I had some family come visit me last month, they stayed at Hotel Adagio and had nothing but excellent things to say about the place. I came up to their room twice and from the doors/lobby up to the room the entire hotel was beautiful, clean and spacious.

    A great, inexpensive option to all the other hotels in SF. You still get an upscale feel in a nice/luxurious hotel without the ridiculous price tag.

    21/02/13 | Link | Rating: 4.0
    172. Richard P.
    Hotel Adagio is a very nice hotel in the City. I was visiting SF because I had an interview nearby. Hotel Adagio was one of the direct bill hotels, so I ended up staying there. The rooms are quite nice. Very spacious, especially for the city. The room was clean and beautifully decorated. They offer free coffee in the morning and complimentary newspaper. Definitely not a bad option. Unfortunately I was only there for one night. Literally just to sleep, but everything was great. The staff is also extremely helpful and hospitable.

    28/09/12 | Link | Rating: 4.0
    173. M. G.
    My family and I stayed at Adagio Hotel for the San Francisco Marathon. Based on the previews reviews I was kind of skeptical about staying here, however, I can honestly say we had a wonderful time in San Fran partly because of our stay at Adagio Hotel!

    It is conveniently located within walking distance to local markets (like Walgreens), diners/restaurants, tourist destinations (Union Square/Shopping), & China town, ect.

    Also, there is a parking garage  right next to the hotel entrance, which is a plus because its wayyy cheaper than paying the hotel valet parking. Parking is a pain in San Francisco so having a cheap parking garage just steps from the hotel entrance was awesome. BTW, the hotel didn't tell us of the garage next door so I expected to pay $39/day charge with the hotel valet.

    The hotel customer service was great as well! Upon arrival the hotel knew we needed to change our reservations from a 1 bed to 2 bed room. All rooms had been booked for some time, due to the marathon, but we got our room with 2 beds the next day no extra charge. AWESOME right?!

    The decor and quality of materials  were up to date and new. The bedroom was clean & beautifully furnished. Restroom was clean and kept up. Style was contemporary yet comfortable. Also, there was free wifi which you'll have to get from the front desk.

    Only down side is that there isn't a pool, which would be great for kids of course, not all rooms have a microwaves, and if you need Ice you'll have to request it from room service and they'll bring it right up (no ice machine). Overall we enjoyed staying at Adagio Hotel and we will be returning on our next trip to San Fran =)

    18/10/12 | Link | Rating: 5.0
    174. Jenn C.
    the room itself was beautiful. it was spacious and huge and it wasn't noisy at all and it was nearby union square, which was so convenient.

    As Tim L. mentioned, "it can strike a panic in the heart of paranoid suburbanites" and yes... it did just that for me.  My parents did a WONDERFUL job of sheltering me and so whenever I see homeless people, it gives me the shivers. Other than that, it wasn't so bad.

    Parking is crazy expensive, but its like that everywhere in SF.

    30/01/13 | Link | Rating: 3.0
    175. David S.
    Finding a hotel in San Fran that isn't an arm and a leg can be a challenge.  I was generally pleased with what I got at the price point...lobby is nice.  Rooms are decent but the television reception was HORRIBLE.

    You can self park next door for less than 50 a night.  If you are coming to just to San Fran and are not travelling to other parts of the bay area, don't even bother with renting a car

    The neighborhood isn't AS BAD as people make it sound.  It's the city...there are homeless everywhere.   You are in the heart of great restaurants in Union Square

    21/10/13 | Link | Rating: 3.0
    176. Ryan S.
    Oh Mama, so we check in and as the clerk hands me the key she mentions there may be a small hole in the wall from them replacing the sprinkler. I being a sort-of Woody Allen-type am concerned about asbestos exposure in a 100-year old building with a gaping wall-hole. The holes are in every room I'm assured and to go check it out. Well, yup, there were two 2' x 1' gaping holes with exposed electrical wires and such. I do give them credit though for letting me check out and look for another hotel on my smartphone in their lobby for 30 minutes.

    To top things off, we were actually put in the hotel by our insurance after a flood at our the 100-year old building we live in down the street. Some Luck!

    07/03/13 | Link | Rating: 1.0
    177. Tim L.
    An excellent value for the price.  As reviewers have noted, this is not in the most glamorous part of town, resting on the edge of the Tenderloin district, which can strike a panic in the heart of paranoid suburbanites.  This was not an issue for me.  There were a couple homeless people camped out at the corner of Geary and Taylor, outside the nearby Walgreens, who would meekly ask for a few coins when you walked by, but were totally harmless.

    My room was generally excellent, with the exception of the tub.  It had a well-designed thermostat, LCD TV and a nice little clock/CD player with a good set of speakers.  The furniture was functional but not plush.  The bathroom was adequate, except for the tub, which had discolored ceramics and drain you had to stop with a literal rubber stopper--I hadn't seen that in decades.  In addition, the tub drained very slowly, so that the water level would rise to my ankles when taking a shower.  Nothing alarming, but the general appearance of the tub was like that of a low-grade motel.

    The elevator is very slow and small, so expect to be standing in the lobby or on your floor waiting two or three minutes for the car to arrive.  If it gets there sooner, count yourself lucky.

    Where Adadio shined was with their staff.  The front desk never failed to be helpful and very friendly; I showed up a few hours before check-in, but because I had made my reservation directly on the hotel website, they gave me a room.  After getting up at 4am east coast time to catch an early morning flight, that was a deliciously unexpected gift.  They also gave me any number of excellent recommendations and directions during my stay that were very well-considered.  The housekeeping staff was remarkably friendly and efficient.

    I had breakfast one morning in their restaurant, The Green Room.  My omelet was okay, but the service was awful.  After dropping off my meal, my waiter never even made eye contact with me afterwards, much less checked in with me, despite only having to wait on three tables.  I was going to drastically reduce his tip as a result, until I found there was an involuntary gratuity fee of $5 tacked on to my bill.  In my case, I was forced to tip a horrible waiter at nearly 20%.  Avoid The Green Room at all costs--there are any number of good breakfast places within a block, such as Honey Honey.

    On the whole, I found Hotel Adagio to be a good value and would consider staying there again.

    17/11/12 | Link | Rating: 4.0
    178. Marco H.
    I stayed at this hotel on a trip with some family and it was a nice and comfortable to stay at. Prior to staying at this place, I had read some pretty bad reviews but I am happy to report that I had a great stay here.

    The people at the front very courteous and helpful along with the valets. Everyone was always ready to help and asked if there was anything else they could provide. The one time that it really surprised me when we were taking the elevator down and one of the staff members got out of the elevator so we can take it down and she was going to wait for another one - very very impressed.

    The room itself was a decent size. We had two adults and two little ones in one room (with two little play pens) and didn't feel too crowded. The beds were pretty comfy but the pillows were a little too soft for my preference.
    The bathroom was a little small but you (hopefully) don't end spending much time there.

    The location is great for those who want to spend time around Union Square as you are able to get there by walking about 3 blocks. As always with being downtown, you have to be careful of the homeless but overall we never felt unsafe by staying at this hotel.

    Overall, I would recommend this place to anyone looking for a comfy place to stay downtown. I would definitely consider staying at this same hotel in my future visits to Frisco.

    17/04/13 | Link | Rating: 3.0
    179. Greg H.
    Beautiful hotel, comfortable bed, excellent customer service. Had a great time here on a weekend getaway. Would definitely look forward to coming back. Free coffee in the lobby. Valet was fast and efficient. Also the location is unbeatable - all the best shopping is blocks away!

    10/08/14 | Link | Rating: 5.0
    180. Brent V.
    I've stayed here several times now and I can tell you the staff here is super friendly.  The location is good, but not great, as it is on the starting edge of the Tenderloin.  I used to stay at the Marriott Union Square, but overall I like the Adagio better.  Once they are done with all of their fine tuning and remodeling, I believe the Adagio will be worthy of 5 Stars... :-)

    18/01/14 | Link | Rating: 4.0
    181. Marevie T.
    What a well kept hotel! Great service and very very neat facilities. I especially love the design through out. I will definitely visit again! (The restaurant is pretty good too might I add, love love love the eggs benedict I had.. I think it had crab meat in it!)

    11/11/13 | Link | Rating: 5.0
    182. YM L.
    I have not been a guest but I was here to meet someone. In the middle of helping me literally in the middle of a sentence, the concierge just casually walked away to help other people and didn't return for 2 minutes. Very rude!

    16/02/14 | Link | Rating: 1.0
    183. Rambo M.
    Got this via a Priceline bid indicating this is a 4 star we would consider more a 3 star.  Desk attendant was OK, but housekeeping was crabby.   We had to call downstairs as our room didn't have a blow dryer which is strange for a 4 star hotel.  The lady who brought one up had a nasty attitude, we saw her again in the lobby refilling the water tank and again, not customer service oriented.     Other than that, the room was spacious but the view sucked, had a view of walls of another buidling.   Couldn't change rooms as none were available.   The area is definately is the Tenderloin, in fact when we left the buidling to go out, there was large woman bending over with her pants down peeing on the street with her stuff hanging out for the world to see, plus there is a high population of homeless people.   Next time, we will not bid on Priceline for Union Square West / Nob Hill.

    29/12/13 | Link | Rating: 3.0
    184. Nisouri S.
    I stayed here for one night with my boyfriend, booked through hotels.com . I specifically choose this hotel because it is a part of Marriott's  Autograph Collection, I'm in love with Cosmo in Vegas so I figured they would be on the same level lol.  The valet was very nice and helpful, only thing poopy was paying $50 to park our car.

    I originally booked a king room with a view, in my email that is what it says, and I remember paying more to get a view. We got to our room (level 3) and there was no view haha it was the back of the hotel and the back of other buildings. Confused, we went back down to see what happen, and she said that it didn't show up in their system. I showed her the email and they got us a room with a view and also upgraded us to a grand deluxe room, which was great. They brought our bags to our room, the guy was very nice, so we tipped him. The valets were great, they helped us a lot because we had a lot small things that were for my graduation, so they helped us get in and out of the car.

    The room was very nice as well, I think I was expecting more, but overall it was a great room. The bed was comfy, I slept like a baby (: The view wasn't that great, I probably should have just stuck with a no view room and saved some money. I usually don't stay out in the city, but I wouldn't mind staying here again for a good price.

    05/06/13 | Link | Rating: 4.0
    185. Lauren R.
    Large/clean rooms that were also pretty on the inside!  Friendly staff!  No wifi =/  Would definitely stay here again!!

    18/03/14 | Link | Rating: 5.0
    186. Learnee L.
    checked out this place after hearing that its been renovated.
    had drinks at the bar during their happy hour.
    didn't stay here but loved the complimentary lemon bars and water at the front desk.

    the bar is pretty small yet very modern.  
    we found chairs for me and my friends however it took awhile for the staff to clean the table top.
    ordered a few drinks and appetizers.
    here's what I could remember about the food/drinks:
    the cocktails from the happy hour menu were decent. quite bland and in need of more booze.
    the fried green beans were good, ribs were so-so while the rest of our orders are obviously not memorable.

    service was pretty good. the style of the new hotel was very modern and chic.

    19/06/13 | Link | Rating: 3.0
    187. Cat C.
    My best friend from outta town flew back to the Bay for President's Day weekend.  She decided to splurge and stay the Saturday night in SF & make it a girl's night with a handful of friends, including me of course.  She asked me about hotels & was shopping around for good rates despite it being a travel weekend and decided between this one at Hotel Serrano & went with Adagio.  

    Check in was a breeze.  The room was pretty basic but still clean.  The bathroom door oddly did not have a lock and the bathroom light didn't hit much of the shower.  Wi-fi was included and the room was still a fairly good size despite there being two queen beds in it.  We weren't in the room much anyways, as long as the place was clean & safe & nothing went wrong, that's all that was important.  Our room came with somewhat of a view & was pretty quiet.  But the biggest reason I'd recommend this hotel if you're watching your budget moderately, is of course because of..LOCATION!  You're in the middle of everything...so close to downtown & yummy restaurants & smack dab in the middle of a handful of lounges & clubs.  It's conveniently located around the corner from Jones, which of course I brought them to that night as the last lounge for the night.

    If you're from out of town or just want a girl's night out in the city, Hotel Adagio may be the perfect solution for you.

    16/03/12 | Link | Rating: 3.0
    188. Vlad P.
    Great Hotel!

    I stayed in several hotels around SF area, and Adagio is definitely one of the best hotels i stayed in. The rooms are nice, large, and very well decorated. The staff is super friendly and ready to answer any questions that you may have.

    Check in/out took about 5 min. I used the garage parking right next door so it only cost about 30$ per night. The room didn't have a coffee maker but there was a complimentary coffee/tea downstairs which was much nicer than in room coffee anyways.

    The hotel is 2 blocks away from Union square and 10 min walk from Chinatown. So, it is close to pretty much anything.

    There was a 10$ charge for the Internet, which is unfortunate because lots of hotels in the area offer in-room Internet free of charge. However, in the grand scheme of things this is a very minor inconvenience.

    I will definitely stay there again on my next trip to SF.

    19/04/14 | Link | Rating: 5.0
    189. Jennifer M.
    This is a beautiful boutique hotel. We had a great experience from the moment we walked in. Clean, safe, beautiful rooms. Very spacious and affordably priced. The hotel service is fantastic. We enjoyed the happy hour in their bar area.

    20/04/14 | Link | Rating: 5.0
    190. Candice J.
    Before we checked in, I called ahead of time to ask about their pet policy. I know that they allow pets but I wanted to make sure if they had weight limits in which they didn't (thank God). It was a non-refundable fee of $45 so off we go with my pitbull in tow. The gentleman on the other line was very helpful so my expectations for this hotel was pretty good. When we arrived, I thought, "wow, this place is fancy!" The bellman welcomed us in and directed us to the front desk. Orlando and Chisu were both very pleasant, they helped us out with our check-in and it was a breeze. He even offered us dog bowls (we had our own) and a dog bed for my four legged boy which we gladly accepted. He loved his bed and as for my fiancé and I, we liked ours too. Very comfortable, clean and spacious room. I didn't have the chance to try their restaurant or room service but I plan on coming back here to check-in because we liked it so much. It's only 3 blocks away from Union Square which is great, since I don't get to enjoy being in downtown very much even though I work in the area. I think I have a new regular hotel when I need to stay in SF. Wish we could've stayed more than one night.

    21/12/13 | Link | Rating: 5.0
    191. Chris H.
    I am really torn on how to review this property. I really like the rooms, the design and the decoration. It is a nice boutique hotel. The location is close to Union Square, but more in the Tenderloin district...which isn't as bad as it used to be. My issue with the property was customer service. The front desk was NOT responsive to needs at all. I had issues with connecting to the internet and even though I kept telling them it would do not good to send engineering up, they insisted on sending someone up. Of course he couldn't do anything. I asked for a tech support number and and they didn't know it. When I finally found it on my own, I was on hold for so long that I kept having to leave for meetings and was never able to get through to them. When I finally got through to them it was late in the evening after another 30 minute hold. It took them 2 minutes to fix the problem, but I went most of my stay without internet. I actually checked out a day early and went to a regular Marriott property. When I checked out I pointed out to them a billing issue and requested that they make sure that they fix it so that I didn't have to call once I got home. I had to call! Overall they were very nice, just not very efficient. If you don't run into any problems, it is probably a great hotel.

    30/12/13 | Link | Rating: 3.0
    192. Bill K.
    I booked the Superior King room on priceline. It was a decent size for SF with a couch and plenty of room. The hotel was clean and staff was friendly. Room had iPhone radio, small 32" flatscreen (no movies), no refrig. The room was fairly quiet inside for San Francisco. There was overnight parking right next to the hotel for $35 but that was full and had to pay the $49 valet parking the hotel offered. $10 for wifi in room. Good free coffee in the lobby. Happy hour in bar 4-7. Good location to many things - shopping, dining, store, bars. I would stay again.

    22/12/13 | Link | Rating: 4.0
    193. Patti W.
    Walked into our room and was overwhelmed at how large the rooms were for a city hotel! Very spacious and well appointed. Everyone at the hotel was gracious and ready eager to assist you. We did not have any contact with the concierge since my son lives in the city and showed us around. The front desk personnel were all helpful for whatever we needed.
    The breakfast room was very comfortable, bright, and had an open kitchen. The food was exceptional and portions were huge! Most breakfast entrees were so large you could split them! The stuffed French toast and the pumpkin pancake could have fed a family of four! (A little exaggerated). The fresh fruit with lavender honey was very generous and also large enough to share.
    Didn't get a chance to visit the bar for happy hour though it looked busy and the drinks looked delicious...$4 happy hour drinks.
    The fresh water with various different Fruits in it each day were refreshing. Was a nice touch that you didn't have to drink out of plastic cups....nice glasses to enjoy the water.
    24 hour coffee and tea...great coffee and a wide selection of teas.
    The location of the hotel is borderline union square and the tenderloin. It's NOT in the middle of the action. We liked that we were not in the "thick of it" and not in a huge hotel with crowds all over the lobby. The hotel was intimate and we liked that part of it.
    There is a great outdoor bar on Jones street...called Jones...great for drinks...don't know about the food. Great Vietnamese restaurant on Geary St. Called Ahn Hong Phu Nhuan....get the Number 1! 7 course steak dinner for $21... Believe me you won't be disappointed! One of our favorite inexpensive meals!
    Hotel offers a great car service to the airport for $50...we were driven in a limo....very comfy and nice!
    Left part of my heart in San Francisco so I'll have to go back to Adagio to get it!
    Ps...the only negative was that the fan in the bathroom was somewhat loud....

    19/02/14 | Link | Rating: 5.0
    194. Holly R.
    Not my favorite Marriott, I like the JW Marriott much better. The valet put a dent in my husband's company truck and they wouldn't waive the parking fee which I think would have been fair. I was disappointed because I thought I would really like this hotel.

    24/12/13 | Link | Rating: 3.0
    195. Patrick T.
    Only recently added to the Marriott brand, they are trying frightfully hard to provide good service. Smallish but clean an well-appointed rooms. Cozy breakfast nook, but the continental is a tiny fruit cup and toast.

    06/09/13 | Link | Rating: 4.0
    196. L K.
    A very cute boutique hotel, modern, updated and chic.  The room was a decent size for the price, and it was nice and quiet at the back of the hotel.  We came in for a wedding and to house hunt, but if you're tourists, it's not a bad location at all, and you get a lot of bang for your buck.  Union Square is just 5-10 minutes walk.  Starbucks and my fav Osha Thai location both around the corner.  We just got take out from there one night.

    Just be careful where you go, since this is at the edge of the Tenderloin, so it's a slightly grimy neighborhood, but you won't have any problems if you're heading Union Square direction.  We walked over to Campton Place for dinner and back, dressed to the nines, and no problems.

    03/10/13 | Link | Rating: 4.0
    197. christa n.
    I would really like to give this boutique hotel a higher rating but we had quite a few mishaps during our stay.

    For the good-  the room was clean and the employees were all very pleasant. The bed as well as the pillows were comfortable. We didn't know when we booked the hotel that we would be staying during their renovation. The staff was apologetic but it was a cluster trying to get to the one elevator that seemed to take forever to arrive. There was hot tea provided every evening in the lobby.

    And for the bad - it was noisy. The late night party-goers were heard all the way up to the 15th floor. My partner and I had to turn music on to block the noise. The windows have tubing to release the A/C exhaust, for which they cannot be fully closed. The following day, it looked as though the maid just made our bed and left. The pillows on the couch were not straightened out, and we were not given any more shampoo, conditioner or lotion. The free wi-fi wasn't working so I placed a call to the front desk and they informed me they'd send someone to my floor to reset it. Well, 6 hours later it still didn't work, so I placed another call and the representative told me there is no wi-fi because of the renovation. To take the cake, the shower had thee worst water pressure. I ended up having to wash my hair under the bottom spicket because the showerhead was completely useless. It didn't have any settings to control the pressure.

    If you need a quick place to stay with not a lot of expectations, this place would be suitable. I really expected more from this "boutique" hotel.

    01/01/14 | Link | Rating: 3.0
    198. Sara L.
    Well .... I would not consider this a 4 star hotel . This is nothing near a Westin or hilton . I would give it a 3 star . The room decor is nice but carpets are dirty . My feet were stained black ;( the room was spacious with a larger bathroom but I feel like it's a glorified boutique hotel that just uses the marriott name for accreditation . the hallways are narrow only 2 elevators wich are small . Our room was a complete dead zone for our cellphones . wifi is slow I had to have them reset there servers. and last but not least THE PARKING ! no valet parking the garage is next door and it's about $35-40 a night they seem to like to change their rates if they feel they can get more out of you . And it's self parking on top of that heaven forbid you ask them to park it for you . They are rude and very very sketchy . The 1st attempt to get my car was a hustle I couldn't find my ticket so I figured I'd just flash my id and they would have record of who the room was registered to on their end of the ticket . WRONG ! The fuck looked at me like I was a criminal and told me if I didn't have my ticket there's no way he would release my car ! my moms name is on my registration ( um hello we have the same last name AND MIDDLE NAME !! ) still wouldn't release it . I spent an hour looking for that ticket ! I was late to dinner my whole night was fucked off because of them when he stood there when I 1st checked in and saw me get out of the car with my bags !! then my 2nd attempt this morning I waited 10 mins for my car to be pulled up . Left for breakfast and came back 30 mins later and the guy RUDLY told me oh you didn't tell me you were coming back !! like he didn't want to let me park my car .  I then had to remind him check out isn't until 12 and why would I leave without my luggage ? You idiot !!! I'm so irritated I most likely  won't ever stay here again .  The hotel itself is cool if your into the boutique look . I'll stick to my name brand hotels from now on !!

    06/09/14 | Link | Rating: 3.0
    199. Jennifer L.
    Why doesn't Yelp allow 0 stars? Called a couple days ago to make two different reservations for my bosses, and just checked the confirmation emails to find that one of the rooms was booked with the wrong room type, the wrong number of nights, and the wrong credit card (she used the other guest's card I gave). Just called again to correct it, and THERE ARE NO MORE AVAILABLE ROOMS. Now I have to go tell my bosses that they have to stay at different hotels because this place is the worst. I am so angry. And do you think the person I talked today cared at all that their people made a mistake? Of course not. THE. WORST.

    08/12/14 | Link | Rating: 1.0
    200. Joe L.
    The hotel is great, but this review is more about the bar, more specifically Jennifer.  She introduced me to her new drink--the avacado-pistachio martini. I was very skeptical at first, but Jennifer gave me a sample and now I'm sold. It's great!

    21/07/14 | Link | Rating: 5.0
    201. Andrew O.
    Its been a while since Keeno and I stayed at Adagio.
    It's got style, its not like staying in a big chain hotel. Its a little funky, in a Spanish way
    Reviews are all pretty accurate, except the area is not really that close to the seedy part of San Fran, we had to walk quite a few blocks until we found ourselves in Cracktown. A cabbie pulled over and said to us "You guys are lost right?"  
    Yeah theres a few panhandlers round the place but they are great value and I didn't mind that at all. Adagios Restaurant at the time was called Cortez and it was a debacle. The waiter (Keeno christened him 'Castro') had a screaming match with the Bartender. Unreal.
    The lifts are small and the rooms are too. But they are stylish and staff were great. The place had character to spare and it wasn't sterile. I liked it. Heard somewhere that the Stones had stayed there?
    So why five stars? And why wait a year and a half before a review?
    I went down to Carmel when Keeno went off to Montreal for work. I blew a stack of dough playing golf and driving round in a Mustang and I was racked with guilt.
    Adagio ...five stars...reason ?  Stay on message mate...
    Oh yeah, we stayed there for the best week of our lives, and we never got charged a cent. Nada. Zip. They told us it was paid. They just cocked it up.
    Now THATS value.
    I thought Keenos work had paid and she thought I had. We didn't find out until we got back home to er.. Spain, yeah Spain... thats where we live...ahem.

    Dont tell anyone.

    09/09/13 | Link | Rating: 5.0
    202. Luca C.
    Nice hotel, parking fees are not mentioned upfront of about 50$ per day. Its a common price in SF but most places tell you upfront about it.

    12/05/14 | Link | Rating: 3.0
    203. Mr B.
    I stay randomly at hotels in SF since I generally opt for a last minute deal. Ended up here with the luck of the draw on a Priceline deal. I room size is a bit larger than most SF hotels I've stayed at. Modern decor and conveniently located within walking distance to everything in Union Square and the theaters. I'd definitely stay here again.

    10/05/14 | Link | Rating: 4.0
    204. R G.
    Didn't stay at the hotel - but the lobby looks nice. I popped over to Green Cafe for breakfast. The Huevos Rancheros were spot on! A surprising treat tucked away in a hotel! Service was really attentive.

    28/04/14 | Link | Rating: 4.0
    205. Laurel F.
    Jane, at the front desk, was great and very helpful.  The room was clean and comfortable and the location is great!

    04/09/14 | Link | Rating: 4.0
    206. Jenna W.
    I was actually pleasantly surprised by Hotel Adagio. I was in town for a work conference, so it was in a very central location among the other hotel options. The rooms were nice, the private party I attended on the rooftop was wonderful, the housekeeping was perfect, and the lobby bar is even pretty cool. I left an item in the room and didn't realize until I returned to NYC. The hotel staff have been overly accommodating in helping me retrieve the item - so, thank you for that! Will absolutely stay at Hotel Adagio again, should I return to this area of SF. I'd prefer to be near water, but it will do for work :)

    31/07/14 | Link | Rating: 5.0
    207. Dave M.
    Stayed here 5 nights for a work convention. VMworld 2014. Its was nice but not amazing. I had a king bed that was very clean. The bathroom is simple, much like anytbing you get anywhere else. The ac never got the room under 75 degrees but there was a ceiling fan that helped. The fridge is stocked full of pay for stuff so there is no room for your leftovers.  For the price I would stay closer to mascone center.

    28/08/14 | Link | Rating: 3.0
    208. Jennifer H.
    For a boutique hotel, I would definitely recommend it! The location is perfect for anyone visiting San Francisco, as it is right in the heart!  Only a few steps away from Union Square, amazing shopping and restaurants.  Breakfast was fabulous! Although the dining area is quite small and at times it gets so packed, the dishes were so good!  We stayed at the Hotel for 3 days and had breakfast there everyday.  We tried the Crab Benedict, the Apple Pancakes and Eggs Benedict with Sourdough Bread, but my favorite was the Frittata Special with Eggwhites.  The service was very friendly and they were also very eager to please. The rooms are comfortable and very clean.  The bar has a great scene in the evenings.  Also, a bit small but very cozy to say the least.  I will definitely be back when I am in San Francisco!

    01/05/14 | Link | Rating: 4.0
    209. Tom A.
    Great place.    Very clean,
    Big rooms and great friendly service.  Located in great location close to a lot of restaurants and stores.

    20/12/13 | Link | Rating: 5.0
    210. Carina R.
    I booked a room here since my company's holiday party was going to be in the city. We stayed here for one night a few weeks ago. This was one of the hotel's that my company had recommended. The hotel looks pretty new. It definitely has that SF-boutique hotel vibe going on. The lobby isn't big, but it has nice, new, trendy décor. There is a bar to the right of the lobby that had a happy hour that seemed to be pretty hoping. The staff at the front desk were really nice and very helpful. When we were checking in, we were told that were being upgraded. Always a plus and definitely helped to give us a good experience at the hotel. The room itself was pretty big. The bed was nice and comfy. Overall, I felt like we had a good stay at the Adagio.

    18/12/13 | Link | Rating: 4.0
    211. Dan M.
    Off the beaten path is an understatement for this hotel as it is located on the outskirts of Union Square (3-4 blocks in a progressively not so nice neighborhood).  Not worth the extra trek if working in the financial district.  I would suggest staying at other Marriott properties at Union Square, JW Marriott or Marriott Marquis on 4th.

    I wasn't much impressed with the hotel as I had high expecations knowing this was under the exclusive Autograph Collection for Marriott.  Staff were very friendly and welcoming, and the rooms were fairly nice.  My specific comments on other aspects of the hotel are as follows.

    Rooms:  Positives:  Nice and large, comfy bed, love the ceiling fan in the middle of the  bedroom.  Negatives:  Only one trashcan in the entire room (none in the bath), there is no way to silence the fan in the restroom (only 1 light switch controls lights and fan).

    Hotel:  Negatives: Elevators are tiny (maybe can fit 4 people or less with luggage), no concierge lounge for Marriott Rewards members.

    Gym/Fitness Center:  Just average in size (e.g. size of 2 hotel rooms).  I expected more for a higher end hotel.  Has just the standard 3 treadmills, 2 bicycles, 1 elliptical, and a set of dumbbells.  They have a water machine to fill-up your water which is nice, but no guest headphones which you see at many hotels these days.  Plus they are missing the 25lb dumbbells (I've seen this at other lower end hotels.  Who has the nerve to keep borrowing/stealing these and not returning them).

    25/06/13 | Link | Rating: 3.0
    212. Amy G.
    I booked the room blindly via Priceline and overall the hotel was a great deal.  It is convenient to a BART station as well as other public transit.  There are many great restaurants in the area as well as convenience stores (Walgreens, a small grocery, etc).  The hotel itself has a historic exterior but the interior is quite modern and well kept.  The desk attendant was very friendly and was able to switch us to a king room instead of two doubles (I know that some have commented that Priceline customers get terrible rooms, but we did not).  There is a bar area downstairs in addition to a comfortable seating area where you can enjoy free WiFi and complimentary Starbucks coffee or choose from a selection of teas.  
    The room we stayed in was a nice size, with a king bed and a couch + chair sitting area.  The 40" flat screen TV was a nice addition.  The bathroom was slightly dated and it did take a little time for the hot water to get hot and stay hot, but the water pressure was very good.
    They do have breakfast you can pay for, but we did not partake.  

    When I travel to San Francisco again, I will definitely consider the Hotel Adagio.

    05/12/13 | Link | Rating: 4.0
    213. Vanessa B.
    Staff was incredibly friendly, hotel is very beautiful. My windows actually opened in my room! I love fresh air and it's so rare you can actually open windows in a hotel. Fitness center was decent.

    Mostly I just really loved how helpful the staff was. They'd bend over backwards for you if you asked them. Anything they can do for you they will.

    04/09/13 | Link | Rating: 4.0
    214. Angel S.
    TV faces the wall/window instead of the bed. If you are ok with watching tv sideways, go ahead and book this hotel but I know that after a long day, i like to watch tv that is facing me not the wall/window. And NO. The TV doesn't come out to face you!!    Rooms are still under constructions. I will prob be the first and last time I stay ever in this hotel! Room is nicely remodeled besides the TV facing the window. Called concierge and he said most rooms are designed this way! If I knew this in advance, I would have never booked this hotel.

    03/03/14 | Link | Rating: 1.0
    215. Cece Y.
    We got a great blind deal on Priceline.  The location was great and the room was clean.  They also kindly allowed us to do a late check-out!

    You should note, however, that unlike most 4-star hotels, such as Hotel Monaco down the street, they don't have a garment steamer upon request.  The staff was kind though and offered to call housekeeping for me to see if they had one I could use.  There is an iron upon request, however.

    31/12/13 | Link | Rating: 4.0
    216. A H.
    This is not the nicest hotel I've ever stayed in - but the room was nice, they have a mini bar and room service and the location can't be beat. They have cute little extras - like cucumber water in the lobby. The bar/lounge was nice too - although we had some of the flatbread pizzas and they were only mediocre. I would suggest to eat somewhere else, there are plenty of restaurants nearby. I will definitely stay here again next time I'm spending the night in SF.

    24/10/14 | Link | Rating: 4.0
    217. Bryan S.
    They really need to stop letting inexperienced people working here, Jane at the concierge was no help if anything made the whole transaction completely horrible. I've stayed at many hotels and to me the most important this is being knowledgeable about everything when you work for any business. The room was great, house keeping did an amazing job cleaning the room & the staff at the breakfast café were amazing. But the GIRLS at the front were horrible. Hotel management should hire mature and knowledgeable staff to greet their guests and make the check out a great experience.

    07/09/14 | Link | Rating: 1.0
    218. Tran N.
    I booked this hotel through Priceline for a good price. The hotel doesn't look that great from the outside but the interior is upgraded and very modern. The staff were all very friendly and made us feel at home as soon as we arrived.

    There's no ice machine on the floors but the staff will bring you some if requested. There's also no coffee maker on the room, I'm not sure if there is coffee somewhere else.

    But other than those little details, this hotel was very nice and I enjoyed my stay there. It's conveniently located near shopping and lots of food.

    29/12/13 | Link | Rating: 4.0
    219. Super L.
    This was a very nice hotel in the Tenderloin district, and even helped us to decide that the edge of the Tenderloin is where we want to find our apartment.  We stayed here for three nights, as we got to know the city.  Very aesthetically pleasing, awesome decor and bar area.  The lobby is nice, and they have fruit or cucumber flavored water at the front desk.  

    The rooms were a decent size, with good water pressure.  Our room was quiet.  

    The 3-11pm staff had the best customer service, they were always extremely pleasant compared with the other shifts.  Hisu, I believe her name was, was extraordinary, super warm and personable.  

    Two negatives were a charge for wifi because that's never classy, and the shower had a weird stopper that made the tub fill with water.  I had to wedge a razor in there so that the tub would drain as I showered.

    Beyond that, one of my favorite hotels in San Francisco.

    As for the hood, you are on the edge of a seedy neighborhood, but immediately to the east and the north you will find tons of restaurants, bars, nightclubs, and shopping.  We were able to walk to Union Square, Financial District, Japantown, and even over to the Fisherman's Wharf.  The block the hotel is on has upscale bars, and a 24 hour Walgreens.  There was usually a homeless person or two on the street, but that is compared to 10-20 tourists at the same time.  I felt safe enough, and walked around more to the east and north alone quite often and with my laptop.  

    We had a car for two of the nights, but we didn't need it so we drove two miles up Geary and parked it on a permit-less street, and caught the Geary bus right back.  Saved $30-$50 a night.

    22/04/14 | Link | Rating: 5.0
    220. Yvonne L.
    I would rate this place a 5 star were it not for the price, BUT you get what you pay for so its worth the $$ spent.

    That being said this place is adorable! Well decorated, friendly and DOG friendly all over. We had to pay an additional $45 fee but both my dogs were pampered and adored.  They had free beds and water bowls and were welcome in the bar or open restaurant area in a very clean and tactful way.

    Room was adorable and large, and all the comforts of home with a well Equipped in room honor bar.   Food is great and the drinks are strong. Staff is SO about customer service And going above and beyond. We will definitely be back!

    15/02/14 | Link | Rating: 4.0
    221. Aubree K.
    Visited Hotel Adagio for a weekend getaway. Had exceptional hospitality service from Chisu and Julie. Loved the look and accommodations at the hotel. I originally booked this hotel because it was near a restaurant I was going to- but after this stay would return based on their exemplary hospitality. Thank you for the wonderful visit!

    24/11/14 | Link | Rating: 5.0
    222. Little S.
    Repeat customer - NOT very happy. It's 1am in the morning and after a loud banging party on the roof that ended at midnight, there are loud banging shouting people next door and out in the hall with loud music. We've called the front desk TWICE and they still haven't taken care of it. Housekeeping wasn't up to par one of the mornings either.
    Adagio, you will have to pay more attention to your guests - ALL of them - or people will find another hotel. I'm not sure I will be back.  
    Now, I'm going to call the front desk again. Perhaps David will be able to get security to do their job this time. Sigh.

    21/12/14 | Link | Rating: 3.0
    223. Katie S.
    Service is good...not great.

    This is a Marriott chain and price wise is comparable to the JW Marriott but seems to fall short abit. Decor looks great in pictures but isn't really high quality. I didn't care for the fabric on the sofa...the itchy, scratchy type of fabric. All furniture seems alittle old and ding up.

    We had a corner room so we had 5 windows which is awesome. The view is a city view, nothing to write home about. Outlets on the night stands are always great. No central air and the fan makes some noises. The water pressure is weak but the bathroom was nice and spacious. Our hot and cold on the faucet is reversed. Overall the hotel is somewhat spacious but the floor plan makes it looks small.

    Good central location of union station but for the price, I wouldn't stay here again.

    06/06/14 | Link | Rating: 4.0
    224. Tori D.
    I was surprised by how much I liked the Adagio. The staff was incredibly friendly and helpful, the Mortimer bartender was awesome, and the breakfast was delicious (if pricey). Our room was also surprisingly large and very comfortable.

    However, I used Priceline to find this hotel (which told me it was in Union Square - it most definitely is not). And I'm glad I did, because I don't know if this is worth the "full price" they charge via the Marriott website. But assuming I could get a discounted rate again somehow, I'd stay here again.

    16/07/14 | Link | Rating: 4.0
    225. Pinot Squirrel S.
    I love this hip boutique hotel that is actually a Marriott product.  The staff at Adagio are top notch.  They get what real customer service is.  Chisu helped me get an amazing room for my husbands birthday.  Jane made sure every detail was covered from check in to check out.  Eduardo was an amazing waiter at breakfast.  The chefs made us a special breakfast that was not only delicious but also very pleasing to the eye.  The plate was a work of art.  This is NOT your standard hotel food....it is truly gourmet.  Albert and Luis (chefs) made this special padron pepper saute to go with our poached eggs.  Absolutely delicious.  The price of this hotel is on the low end for San Francisco....but you would never know it!  We will definitely be back soon.

    02/11/14 | Link | Rating: 5.0
    226. Dan S.
    This place makes the list of worst Marriotts that I have booked. I am a Gold level elite member and choose Marriott on every trip I take.

    I was charged for multiple things that I didn't use. This included a charge for the condoms in the minibar and a tab at the bar that occured when I was already asleep.
    When I stated that neither of these things were mine, they asked me whether I could be 100% percent sure that my friends didn't use them. One very awkward conversation later, I was 100% sure.

    In addition, I had a USPS package that needed to be mailed. The Marriott website states that the Adagio has "Post/Parcel" services and I called ahead to confirm. Upon checking out, I was told that they cannot mail the package and that I would need to go logon to USPS and print out my own shipping label. This misinformation made me late for my destination. To be fair, they did comp the internet fees related to printing the label.

    All in all, this was way more trouble than it was worth. I will be staying at the JW hotel down the street next time.

    06/10/13 | Link | Rating: 1.0
    227. Jmac M.
    I am not too sure what people see in this hotel. I had a choice of hotels to stay at while attending a conference and decided to give this one a shot. Man should have stuck with the name brands. Don't let the pictures deceive you, this place is small. When I looked at the pictures the bar, restaurant looked nice and spacious. Nope, tiny. There is no one out front to greet you which you would love after walking to the edge of the tenderloin.

    No coffee pot in the rooms. Yes there is 24/7 coffee in the well i guess you would call "the lobby" but sometimes I want coffee before I get dressed.

    Our first room was basically a closet with a bed so we asked to be changed. Front desk was nice enough to hold a room with 2 beds. I am not sure what the first room was but it was so small you could not even see the TV from the bed as it was on the side wall facing a window. If you get this room... I am so very sorry.

    Next comes the restaurant. Not open for lunch, yep no room service at lunch.. nothing. So if you wake up late better get up and walk.

    Bar, only open between 4 - 8. Yep. 4 and 8.

    Location. Better go left out of here. Any other direction and you might not return. Did I feel safe here. No, not really.

    Staff, only good thing about this place. Staff is super nice. Although at the most I only saw 2 at one time.

    Will I return? Absolutely not. If you are from out of town and do not know this area I would highly advice you to skip this hotel and find something closer to the bay or financial district.

    24/05/14 | Link | Rating: 2.0
    228. Lili K.
    I got a room here for Fri-Sun via Priceline, for $130 a night (including tax). The guy promised there would be 2 queen beds, but there wasn't. So on Fri, we got upgraded to a baller room on the top floor, with a HUGE bathroom and space! It only had a queen and sofa pullout, though.

    On Sat, they moved our things to a 2 queen bed room, which was smaller. But, it was still a nice room. My only gripe is that the shower water wasn't very strong.

    Lastly, they let me do a late check-out at 1:30pm, so yay to that! Oh and, the bar here is chill, I had their mojito. They also have water and coffee in the lobby for self-service.

    29/12/13 | Link | Rating: 4.0
    229. Mary F.
    Oh, I love it here. Just outside of Union Square so it's a little quieter, but still super close. The front desk always makes me feel welcome, and the Mortimer makes good drinks. The rooms are well sized and quiet. You don't hear a lot of street noise or even hallway noise.

    17/02/15 | Link | Rating: 5.0
    230. Victoria P.
    Spent one night and had a good time. The bartender (billy) did a great job during happy hour.

    28/02/15 | Link | Rating: 5.0
    231. Cabernet Jay S.
    How do you improve on perfection? Stay at the Hotel Adagio!

    We've stayed at nice hotels all over the country and this one is cannot be best!! Every single person we encountered was first class. Jane checked us in and was truly remarkable. Her attitude and smile made us feel welcome the moment we walked in. She made sure we had everything and most importantly, genuinely cared about how we were doing.

    My wife opted to stay there for my birthday and what a treat it was!!! Chisu Suh is the front desk manager and completely set us up. Our room was palatial with an amazing view! The décor was contemporary and oh so comfortable. The bed was firm and cozy. How could we not have a great time! Thank you so much Chisu!!

    Eduardo was our server at breakfast and this guy is also superb. It was almost as though he invited us into his home. The hospitality was over the top.

    Thank you everyone at the Hotel Adagio!! You all made our stay fantastic. We cannot wait to return!

    02/11/14 | Link | Rating: 5.0
    232. Johnny V.
    High expectations for a 4 star hotel and no delivery. Housekeeping started knocking on doors around 8 am and the continuous knocking sound  was extremely annoying through the paper thin walls. Parking is not included with your room and it's $50 plus tip+ tax.
    Our room had a queen bed and they could not provide a cot for our daughter.
    The juice is not worth the squeeze.

    19/08/14 | Link | Rating: 1.0
    233. Shereen A.
    We surprised a friend on his 31st birthday at Hotel Adagio. The Samuel Suite was perfect for a small gathering. There's a living room area that connects outside to the terrace overlooking the sparkling city. At the 16th floor, you're able to see pretty far. To the right, there's another room they opened up in case we needed extra space. Not sure if that is actually included with the Samuel Suite, but it's there!

    We started the night around 7:30pm waiting for the birthday boy to arrive. His wife had setup a huge spread on the table and decorated it really nicely. She arranged for an open bar on the terrace, and the extra room for spill over. We had about 50 people show up and there was plenty of room for each person to converse, mingle, and navigate through.

    Although I didn't stay there, the hotel looked and smelled clean. The chic and modern decor was simple, yet stunning.

    It's very walkable and conveniently located near Walgreens, restaurants, Union Square, China town, and local markets.

    Next time I'm around, I'll make it a priority to stay the night at this boutique hotel.

    30/09/13 | Link | Rating: 4.0
    234. Amber A.
    Very unexpected - I had a great experience at this hotel.  I am usually at a Hilton but found a great rate on Hotels.com .  The front desk staff was friendly and accommodating.  I came in from a long flight - first thing I did was order room service with a request to get a smoothie off the breakfast menu.  The front desk took the order and it was delivered in minutes.  The sheets were very high count quality - great towels and robe.  I had a corner room, so large room, esp for San Fran.  I didn't visit the bar but def will next time.  Hope to stay here next trip.

    05/06/14 | Link | Rating: 4.0
    235. Brian R.
    The hotel has been remodeled with contemporary finishes and looks nice. But it looks like they focused on the exterior and not the quality of work or the hidden things like plumbing.  The bath had peeling paint and the water out of the shower came out brown.

    For the price I paid, the rooms are small and there still needs to be work done.

    08/10/14 | Link | Rating: 2.0
    236. Jennifer H.
    I posted a review in January 2012 regarding all of my belongings being stolen from my vehicle. After all these years,  it still bothers me. I think of the event often. Way too often. It was not my home but it was my property. My vehicle that i depended on daily was ransacked and thousands of dollars worth of my things were taken.

    How can this hotel allow this to happen? They didn't even offer to pay for my deductible or even replace anything that was in my car.  I stayed at the hotel for 2 nights and the company that i was with spent thousands of dollars on rooms, food, and meeting space.

    Still disappointed.

    24/11/14 | Link | Rating: 1.0
    237. Aaron E.
    Service with a smile is an amazing thing when your employees truly embody this concept.  I was greeted over the weekend with a fantastic experience here at the Hotel Adagio.  These employees truly know how to respect their patrons and I felt very welcomed as soon as I walked through the doors.  

    The hotel itself located on a bustling street, and was beautifully decorated and had all the amenities one would need to have a somewhat sophisticated yet affordable stay in downtown San Francisco.  The room I had was nicely sized with two queen beds, very comfortable and designed with a visually appealing layout.  

    The location was a few blocks from the BART and had plenty of upscale bars and restaurants walkable in all directions.  Overall I was very impressed by my stay and I will be sure to return when I do come back to San Francisco.  I highly recommend anyone else to do the same!

    Bravo, Hotel Adagio!

    28/05/14 | Link | Rating: 5.0
    238. Tracy S.
    We had the pleasure of going into the city and stayed here. Phenomenal customer service. Kerig in rooms and lots of space.  Marriott brand. You won't be sorry if you stay here

    29/03/15 | Link | Rating: 4.0
    239. Zach J.
    Everything about our stay at Hotel Adagio was great. The hotel is situated in walking distance to Union square and other great restaurants/bars. However, simply walking downstairs to Mortimer (the Hotel Restaurant) was one of the better bars we enjoyed during our time in the city.

    Billy, our bartender multiple nights was extremely friendly and made an awesome cocktail. Not only did Billy take his craft seriously he was extremely knowledgable on the area and other great spots to try.

    We stayed in the Actors Studio and the room was plenty big enough to accommodate my wife and I. The room was clean, bed was comfortable and shower had great pressure. One thing to note is the water heater is an older boiler system so it takes a few extra minutes to warm up, be patient and you will have great heat in a few additional minutes.d

    With out a doubt a 5 out of 5 experience.

    26/12/14 | Link | Rating: 5.0
    240. Dave R.
    I was so impressed by this hotel and the staff.  EVERYTHING WAS AMAZING!!!
    Iris at the front desk was very friendly and accommodating.  She had a big Smile on her face and had us laughing when we checked in.  The bed was very comfortable. Slept so well.  By the time we got up and made it down to the hotel restaurant , the kitchen had stopped serving breakfast  but our server, Fion, got the kitchen to make it for us. The style of the hotel is very retro chic....The architecture and feel give off a swanky vibe that is 2nd to none in the SF area.  This will be my new spot in the city.  Please check this place out!!

    15/02/15 | Link | Rating: 5.0
    241. Kin N.
    Stayed here on our mini vacation to SF. There were some highs and lows during our stay here. Overall, we enjoyed our stay and would stay here again if the price is right. Here is the low down:

    Highs:
    - architecture/decor/ambient - The hotel was constructed in the 20s and renovated into this hotel last year. The architecture on the exterior is beautiful. The interior is modern and elegant. - 5 stars.

    - Room - Room is spacious and nicely decorated. Bed is comfortable and consistent with the quality of Marriott brand hotels. 4 Stars.

    - Dining - There are two dining facilities within the hotel. Mortimer is a steakhouse/bar which we didn't try. The Green Room is a breakfast restaurant that serves awesome food. Wife and I ordered the Fritata of the day (which was vegetarian that day) and Dungeness Crab Benedict (yes you heard me right!). Both were very very delicious and reasonably priced (around mid teens). - 6 stars if I could.

    - Location - While the hotel is not located right at Union Square, it's still very accessible. Walking from the hotel to restaurants, shopping areas, and public transportation around Union Square usually takes 5 to 10 minutes. 4 Stars.

    Lows:
    - Amenities - The hotel lacks some standard amenities, most notably in-room coffee maker and pool/spa. 3 Stars

    - Staff - generally, the staff was very courteous and professional. My complain was with the housekeeping staff and an incident at check out. Wife thought the housekeeper didn't do a thorough job of cleaning (I wouldn't have noticed). The hand soap was taken away but not replaced. Also, we wanted to use gift cards at check out. It took the staff 15 minutes to find someone who knows how to process gift card and another 10 minutes to complete the process. This is a new hotel and I'm sure the staff needs more training. Hopefully they will work out this kink over time. 2 Stars

    -Location - Yes, the location has pros and cons. It borders the tenderloin district , which is  a little sketchy. When walking between the hotel and Union Square, do expect to smell urine occasionally. Also, they are many homeless people in the area, many of whom are mentally ill and a couple are veterans. You'd normally encounter at least 3 people asking for money when walking to/from Union Square. One night, a mentally unstable person was asking money quite aggressively (standing in front of us, blocking the way). So, anyone (especially ladies) traveling alone might want to take this into consideration. If you just want to live in the fantasy land and want to avoid the harsh reality of life on your vacation, it's best to avoid staying here or walking in the area. 2 Stars

    01/06/14 | Link | Rating: 3.0
    242. Kevin Z.
    My girlfriend and I stayed at the hotel adagio one weekend just to get away from the stress we had that week and relax just her and I. The location is very hard to get to since every street in San Francisco is a one way street and there is always so much traffic, our 15 min ride turned into a 30 min one. Once we got there, there was only valet service which is $30. You can try and park on street but that probably won't happen. It looks like they are going through renovation outside but no construction noise which was great. The rooms are super spacious and everything was clean and organized. They had a mini bar which I thought was different, I haven't seen those in years and I thought they died out but I guess not. The view is a city view, and we didn't hear noise from traffic which was great (we were scared we were going to). After unpacking my girlfriend and I went to the bar where the bartender was really nice and met us feel really comfortable while we were there. We couldn't make up our minds on what we wanted to drink so she asked us what we liked (alcohol wise) and she'll create something for us which I thought was great, added that personal touch to our evening. Overall I liked the hotel, I loved that it wasn't a copy of the rest of them on the block and it had its own identity.

    08/03/15 | Link | Rating: 4.0
    243. Celine L.
    Lovely hotel: huge and quiet rooms, excellent room service, great breakfast and very nice and helpful staff.

    12/05/15 | Link | Rating: 5.0
    244. Michael F.
    Trust no one at this hotel. Not a "terrible" hotel but no one onsite is very helpful. We left some sunglasses in a limo and the driver was kind enough to leave them at the front desk under my name later that evening and by morning no one knew anything about them. The night desk crew basically stole them and the morning crew didnt really care. We would never return to this hotel because they are dishonest. The hotel is clean and tidy. We were given a room looking into an apartment next door. Room service came very very late each day so you can be gone all day and come back to a dirty room. But not a bad place just dont ask them to have your back.

    03/05/15 | Link | Rating: 1.0
    245. Erica C.
    Beautiful boutique hotel.  I reserved two rooms as a celebration for my birthday.  The hotel is modern, spacious for a city hotel, and the staff is amazing.

    Pulled into the front and was met by the valet guy.  They immediately brought out the cart for our luggage and followed us inside to check in.  

    Our check in was quick and easy.  The service was top notch.  There's a trendy bar along with a dining room. There;s also a lounge area down the hall where you can just sit around and chill with friends.

    The rooms:  they are spacious and tastefully decorated.  I loved the color scheme and they had a fridge in the room stocked with alcohol and drinks.  
    The only issue I had was the bathrooms.  There's only one switch for the lights and it automatically turns on the fan......and it's loud!  They should have an option to keep the noisy fan off.

    Also, it's difficult to sleep in due to excess noise levels from the street.  SF can get loud in the daytime.

    FYI: Valet parking is $49 with in and out privileges.  there are street parking along with parking garages nearby, but I'd rather spend the extra to know for sure that my car is safe and watched, plus when you call to get your car, the service is super fast.

    08/04/14 | Link | Rating: 5.0
    246. Shana S.
    I can only give this 2 stars because the staff is very nice. It is not there fault this hotel is misrepresented for a marriott autograph brand. I am a 5+ year platinum memeber, I stay in a lot of places of all hotel levels and this is the worst Marriott branded hotel I have stayed in. Autograph hotels are supossed to be signature properties,  updated/unique, and boutique quality.  First,  when we got here valet was no where to be found. Second, the facade is under construction and isn't mentioned on the hotel site.

    We were given a "upgrade" to a larger room, directly across from the elevator and promptly switched to a corner room on another floor. Upon entering the room, there were paint drips on the picture frames,  and paint peeling from the plaster in mutiple locations, and i can continue about lack of care to individual rooms.

    I had prepaid a 1 night stay and used points for an addional 4 nights. I spent an hour on the phone with Customer Care to make arrangements to move properties. As always Marriott guest services does a great job, but the fact I called to complain about the hotel says a lot. This is the second time I have ever complained about a property.   (Note: I stay anywhere from 50-75 nights a year for tye last 9 years)

    We opted to stay one night since we had already checked in, I wish we had not. The walls are so thin we hear everything next door.  The air conditioning unit doesn't cool unless it is on jet engone speed the windows open but do not have screens and we now have a ton of mosquitos.

    This is not a marriott category it is rated. It is at best a 2 star hotel, maybe 3.

    I wouldn't pay 200 bucks a night, with a $50night for valet parking to stay at a 2 star hotel. This property is an embarrassment to a well standardized brand within a brand. If it were marketed as a 2 star hotel, i wouldn't have chosen it, and i certainly wouldn't have paid the same price as other much nicer hotels within a few blocks location.

    27/11/14 | Link | Rating: 2.0
    247. Joy J.
    A nice little hotel with great service and a comfortable room. Marriott has taken a small older hotel and modernized it well. My king room was comfortable, very clean, with plenty of hot water and a well stocked mini bar. The lobby bar is small but serves dinner and small plates. The restaurant is tiny but serves a great breakfast with an open-concept kitchen. I appreciated the lounge which has free coffee and tea. Every single staff member I encountered was smiling, courteous and efficient. The location is extremely convenient to Union Square and the American Conservatory Theater. I would be very pleased to stay here again.

    23/03/15 | Link | Rating: 5.0
    248. Michelle L.
    We ended up getting a Priceline deal for this place after doing the "blind" booking process where you name your price and hotel rating but you don't know what hotel it is until after you've paid.  $150 for a Saturday night -- not bad considering normal rate is over $200/night.

    Valet parking is available for a steep $40/night (I think?) and the parking lot is right next to the hotel.  There is a liquor store and a Walgreens just steps outside of the hotel as well which was awesome.  

    We had checked in at 7pm and checked out the next morning at 10am so our stay was not that long at all.  Building doesn't look like much from the outside but the lobby was nice, elevators seemed fast, check-in was painless. Our room was decent size for being in downtown San Francisco.  Market Street and Union Square were only 2 blocks away.  Our view looked wayyy down into a courtyard 11 floors up and you could see some city buildings in the distance.  

    Overall we enjoyed our short stay and would consider staying here again if we needed to stay in SF.  The Priceline blind booking experience made me a believer in that process as this hotel did not disappoint.

    22/07/14 | Link | Rating: 4.0
    249. Brian M.
    Hotel Adagio is a cute boutique hotel located near the Tenderloin District, which is a truly "unique" part of San Francisco., but I will get to that later. Anyways this property is part of the Marriott Autograph collection, so those Marriott members can earn points staying here. However I will be honest with you, Hotel Adagio was not my first choice when visiting San Francisco. In fact it wasn't even my second choice, the only reason it got booked was because I took to Priceline for one night because my first choice had zero availability the day of my arrival. Luckily Priceline.com delivered a great hotel and a fair price.

    When I first arrived I was greeted with a friendly smile at the front desk, the staff was super friendly and very helpful. The room was spacious and comfortable with a contemporary style, no wonder they advertise as having the largest rooms in downtown San Francisco. The bed itself was firm and comfortable. Since I was only staying a night before moving onto my main hotel I really didn't get to take in any of the amenities offered like the fitness center, bar, or the small on site restaurant.

    As far as location, this was split 50/50 and I am not 100% sure on how I feel about it. First off it is very convenient and close to XXXXX the problem is that walking to and from you walk through a sketchy part of town scattered with homeless people, many of which are mentally ill. More than likely you will get asked for change, so please take that into consideration if staying with young children or are a single female who will be out after dark. I personally never felt unsafe, however it can be enough to make some people feel uneasy.

    I did have hard time rating this, especially considering the proximity a shady area, but I would say that Hotel Adagio deserves a solid 3.5 stars! Even with its shortcomings, which are not deal breakers I will seriously give Hotel Adagio serious thought next time I am in town.

    10/12/14 | Link | Rating: 4.0
    250. BRIAN T.
    This hotel is not great.  The walls are paper thin.  The shower takes 10 mins to get warm in the morning--Not kidding that's what I was told by the front desk.  

    Lastly, the area is the tenderloin.   Don't be fooled by the good reviews.

    03/01/15 | Link | Rating: 2.0
    251. Leana E.
    Love that they are pet friendly!

    Sucks that they put us in a room next to the elevator. It ruined the whole experience for me. Walls are super thin and you could hear everything. Requested for a new room, but "everything was booked."

    At least Kat at the main desk was really kind.

    20/02/15 | Link | Rating: 3.0
    252. LA O.
    I stayed at the Adagio when it was still part of the Joie de Vivre hotel family. At that time I had noted several things that would have helped step it up a bit and was delighted to find they had all been addressed by Marriott when they acquired the property.

    The only reason I am not giving 5 stars is the location. It is in the Tenderloin and it is sometimes wearing to be panhandled every 30 feet regardless of time of day. I had someone ask for spare change when I left at 4:36a to run the other morning. :(

    So...now to why it IS well rated.......
    Lobby is fresh, fun and while not huge, perfectly set up for greeting new guests, serving those already staying there, allowing for some relaxation time on comfy and funky upholstered pieces and a perpetually filled cold water infused with *name the flavor of the day* 24 hours a day. I also like that they have glasses, not plastic, to enjoy this water in!  Staff is so warm and friendly and seem to genuinely enjoy working there, which really gives great energy each time I come and go through the lobby.

    The elevators are small, but have this charming quatrefoil punched pattern all over a thin metal veneer that has that boutique hotel feel.  Even with 15 floors and only two elevators, I have yet to wait any appreciable time for a lift to arrive.

    Workout facility is available 24 hours a day and has several treadmills, bikes (bot standard and recumbent) and elliptical machines. There are individual screens mounted on each of these devices and ear buds provided if, like me, you forgot yours at home!  There are also resistance bands, kettle ball, medicine ball and free weight options. Various machines for weight work of arms, legs and torso and yoga mats, balls and balancing boards. A+ on the workout facility!

    The room decor is very funky and while I would never pair aubergine and kiwi, it really works!!  The bed is exceptionally comfortable, linens are done European style which I love--no icky comforter that hasn't been laundered in who knows how long--and there is a nice seating area for relaxing, reading and unwinding by the windows.  

    Bathroom is functional, nothing exceptionally special. Closet is great-love open shelves as well as hanging space on actual hangers with working clips!  

    The Green Program offered is a huge favorite of mine! 3.00 credit OR 300 extra Marriott points (yes please!) each night that I skip having my room serviced. I use the same towel all week at home, I prefer to do the same when I travel. Really like the added benefit of skipping services for more points!

    I'll absolutely stay here again in the future should the Stanford Court be full on my next trip...that is my #1 choice in all of SF! But the Adagio is a close second!

    12/02/15 | Link | Rating: 4.0