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Hotel Diva in San Francisco, CA

Hotel Diva in San Francisco, CA

Specialties

The avant-garde Hotel Diva, a Personality Hotel is located steps from Union Square, the famous Powell Street Cable Car line, shopping, fine dining, art galleries, and theatres. The hotel is also a convenient short walk to China Town, Moscone Convention Center, and the Financial District.

All 116 smoke-free ultra-modern guestrooms feature complimentary high-speed wireless internet, flat-screen TV's, iPod docking stations, air-conditioning, in-room safes, coffeemakers, irons and boards, hairdryers, and bathrobes. The hotel offers same-day laundry and dry cleaning, a complimentary workout room, concierge services, and a 24-hour fully-equipped business center. Dine at Colibri Restaurant, famous for fabulous Mexican Tapas and a full tequila bar, or grab a cup of coffee at Starbucks located just off the lobby. Sake is offered in the lobby for happy our from 5pm to 7pm.

Hotel Diva is an excellent choice for both business and leisure travelers!

History

Established in 1982.

Founded in 1982 by pioneer Yvonne Detert, Personality Hotels is San Francisco's first boutique hotel company. Personality Hotels is an affiliate of Engage Hospitality, the management company of its four eclectic San Francisco boutique properties: SEXY Hotel Diva, GRAND Kensington Park Hotel, AUTHENTIC Hotel Union Square and TIMELESS Steinhart Hotel; as well as the SERENE Mariposa Inn & Suites in Monterey.

 

Company Info:

Rating: 3.53

Address: 440 Geary St, San Francisco, CA, 94102

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    Comments (257):

    1. Katie K.
    LOVE Hotel Diva - You can get really good prices on hotels.com or expedia.com or similar, and the rooms are very modern and comfortable. The staff is helpful and unpretentious, and you even get a pair of slippers with the room that you get to keep. The hotel itself doesn't have a restaurant in it, but Colibri Mexican Bistro is right next door. It's located in the Union Square area, which is pretty close to many nice restaurants and lots of shopping.

    11/05/05 | Link | Rating: 4.0
    2. Chris A.
    The location of Hotel Diva is outstanding.  The rooms are fairly small, but the price was right, so you can't expect a huge space.  I wish the bathroom had been a bit larger and better lit.  The room had AC, which isn't usually necessary in SF, but when you have unseasonably warm weather, it's a nice luxury.  The hotel is also around the corner from Ruby Skye, so it's nice to be able to keep the window closed because you do get the loud post-party crowd walking down the street at 3am.  I'm on the fence whether I'd stay again.  Again, good price and location, but just not as nice and up to date as I would have liked.

    18/11/08 | Link | Rating: 3.0
    3. Thadd L.
    Very cool place for the young/single crowd that wants to be near union square.  I had a great night here a few months ago and have been recomending the hotel to people.  No complaints yet.

    09/02/06 | Link | Rating: 4.0
    4. Helen W.
    The only reason I'm giving this place three stars is because of its recent facelift and its proximity to union square.  This place LOOKS chic from the lobby, albeit very small lobby.  But please, what is up with the Blondie music videos playing over and over on mute.  Second, once inside the room, you can clearly see the remnants of old, shabby, rundown motel.  The mattress was springy as hell and pretty uncomfortable.  it was only good for jumping on.  No view from the window, cleverly frosted lower panes to hide the adjacent building.   The worst part though, is the management.  Snobby, incompetent and some of them were rather rude.  They don't remember to do anything you ask of them.
    Okay, this was mean.  Perks are the modern, kind of trendy new furniture, little bag of samples, location and the facade that you are staying in a chic boutique hotel.  
    Oh and parking cost me over $40 with tip which is ridiculous.  AND it took them nearly half an hour to retreive my car.  only reason i'm ok with all this bullshit is that it only cost me $95 for the night but I would never go back again, even for the price.

    /end rant

    25/01/07 | Link | Rating: 3.0
    5. Frannie S.
    Stayed here for work. No refrigerator or coffee maker in room. Very small room. They maids were really loud in the morning, banging around and talking really loud on phone. The lighting in bathroom and sink area bad especially for a hotel called Diva! People were staring at me thru their blinds when I went to gym. Watch out those blinds are see thru! Not great or really bad but I won't return. Stayed in Monaco last time and much better. I think owners are man haters! Lots of anti-male quotes around hotel.

    03/06/09 | Link | Rating: 2.0
    6. Christian A.
    I don't know about you guys, but my girlfriend and I really enjoyed Hotel Diva this past weekend. I really liked how the front desk personel took care of us when we arrived early in the morning thinking we were just going to leave our bags at the front desk until the 2pm check-in time. Low and behold we got a room the instant we got in at 8am, fantastic!

    The ambiance, decor, and over all environment is ideal for the young hip crowd. The queen bed room came decked out with artsy furniture, cool lighting, 32" flat screen lcd tv, complimentary internet wifi, and some a little goodie bag. My girlfriend and I loved it and would definitely come back.

    To sum it up, great location, very accomodating staff, and unique room amenities. Only drawback is noise at night from outside our door, you can hear doors open and close occasionally; but who cares.

    25/09/07 | Link | Rating: 5.0
    7. Joe S.
    Too hip!!!!  So, maybe I did die and go to hipster heaven for a belated birthday weekend... but it sure felt that at The Diva.  Ultra plush, deep pile electric blue carpeting, with white walls, burnished steel fixtures and black leather furniture - stop me before I hit a high "C" - wow!  Staff was very together and savvy, the concierge got me to where I wanted to go and the location, off Union Square - rocked!  Yeah, I did pay for a small suite and got upgraded to a BIG suite and yes, I had to go downstairs for my first cup of coffee because my key "malfunctioned" in the complimentary coffee lounge, but I was extremely happy with this place and will now be a regualr.  Oh yeah!

    17/12/07 | Link | Rating: 4.0
    8. O'Shea J.
    Very close to 4 stars.  Just came up short.  It's a boutique hotel, the lobby looks nice and renovated, and connects to a Starbucks.  But the building itself is quite old and it gets passed down to the rooms.  There are newer sinks and updated faucets and a 32" LG flat panel TV (which I tried unsuccessfully to jack) but the white walls, doors, and moldings give it an old school Victorian feel, as if I hadn't already seen enough of SF.  Our hair dryer didn't work after an evening shower and they said to call back in the morning.  Close proximity to everything in downtown SF.  Brushed metal headboard - bed makes a little noise.

    15/09/07 | Link | Rating: 3.0
    9. Anita L.
    Another lovely boutique hotel. The front door leads to a pavement with Mann's Chinese Theater-esque handprints of celebrities.

    18/07/05 | Link | Rating: 4.0
    10. Elena M.
    Celebrated my birthday in the city with girlfriends and decided that I would like to treat all of them to a night stay. We were doing the Three babes and a bus tour and they recommended the hotel diva because of the close proximity to the pick up and drop off location. On the Hotel Diva site it stated "newly renovated".. what?? renovated? hardly.. The lobby had been renovated but the rooms had been painted stark white and they replaced the sinks but that was about it. The uncomfortable wire furniture, stiff beds, poor lighting, dirty window shade, and cheap orange shower curtain left me feeling ripped off.. and not to mention the $40.00 per car valet service!! I know I know its the city but come on.. Then to top off the stay, someone was nice enough to pull the fire alarm at 2am. Had there been a real fire, I'm sure lots of people would have been seriously injured since the halls are so narrow only one person could really move through. OK so there are some good things about Hotel Diva: Staff was accommodating and friendly, location location location.. awesome walking distance to anything you wanted and needed. So if you don't mind the old aesthetics of this hotel and the cramped rooms then the Hotel Diva is ok.

    15/11/09 | Link | Rating: 2.0
    11. jay c.
    its an ok boutique hotel.
    reasonably priced, great location

    but did not like the bathroom -the water pressure was low or the way their shower head is, sucked

    i liked the hotel triton waaay better

    29/05/08 | Link | Rating: 3.0
    12. Customer A.
    Parking tip:  There is a parking garage around the corner that charges only $15 if you park after 5:30pm and leave before 9:30am.  The garage is on Mason between Geary and O'Farrel.

    21/04/11 | Link | Rating: 3.0
    13. Sam K.
    Spent only one night and it was pleasant.

    Service was good.  Cordial and helpful in terms of finding a good breakfast place. The front desk person we talked to did NOT recommend the 24-hr joint on the corner for breakfast.

    Location, location, location.  Have to say this hotel had it going for them.  For their reasonable room price you were near Union Square, and in the theatre diistrict.  The ACT theatre was just across the street.  So convenient, that we purchased two tickets to see Rich and Famous.

    From the topic of location, I go to the parking situation.  Parking cost $35.00, yes it was free in-n-out privileges, but did not even use that.  I would say if you are planning on not using the car, but need a parking spot, check out the other garages nearby.  If you are planning to take advantage of the in-n-out privileges than this is a pretty good deal.  Some hotels do not even offer this.

    Room... hmm... well it was a room.  No view, unless you call looking out at the room across the "courtyard" a view.  Good size, but the bathroom was dinky.  Not that I'm complaining, because after all the room was clean and the bed comfortable.  The TV was on a swinging arm so you could view it from either the couch or the bed.  Their alarm clock had a bright glow to it, and the curtains really didn't block out all light, but that was OK.  I was too tired from all the walking to really care.

    BTW, front desk recommended Dottie's for breakfast and that was good (unfortunately, can't remember where... something about two blocks to the rightand one block down if exiting the hotel?).  And the Japanese place serves some good ramen.

    Yes, all this from one night at the Diva.

    06/02/09 | Link | Rating: 4.0
    14. Suneeta T.
    This place was awesome!  We got a suite here for a girlfriend's bachelorette party night.  Unfortunately, in a day of things going wrong, the location of her bridal shower got rained out at the last minute!  We ended up calling the hotel, and the staff was amazing - they upgraded our room TO THE TOP FLOOR SUITE, let us check in early and helped us arrange everything to have the shower in our suite instead.

    We had a fabulous time - loved the suite, the decor, and most of all the awesome staff.  You don't get that kind of service at the huge downtown hotel chains...Would stay here anytime.

    11/11/08 | Link | Rating: 5.0
    15. Mary B.
    Good small hotel.  Nice staff. Good service at check in, room clean, valet was there when we were ready to go.  Great for a one (at the max a two) night stay.  Rooms are Parisian small.  Clean.  Window coverings cute.  Centrally located.  Comfortable walk to major attractions.

    27/02/11 | Link | Rating: 3.0
    16. Christine B.
    LOVE Hotel Diva!  Stumbled across it on the internet...I'm always looking for unique boutique places to stay while playing outside my neighborhood...Hotel Diva rocks!  From the location to their perks program, it's all good!  And the staff!  On the phone and in person, they were fabulous, recommending a local, kick tush place for breakfast.  The room was great, no detail was left unattended.  From the information provided in their information book to the toiletries, to the robe, I loved it!  No I don't work for them, no I don't know ANYONE who works for them, I just loved this place.  And it was around the corner from where we were partying, an added bonus!  I will be back!

    28/11/08 | Link | Rating: 4.0
    17. Chris B.
    Cool spot. Beds are good, and decor is nice and modern. They took an old place and spruced it up well. Service is very friendly! About what you should expect for the prices!

    15/02/10 | Link | Rating: 4.0
    18. Joseph T.
    Hotel Diva is a little too chic for me but I give it four stars anyway. I had a king sized bed in a room in the back of the hotel (I had been warned about street side rooms). I liked the cafe on each floor with internet access. I talked with someone who said that the wireless system didn't work very well. For my purposes, the community computer was great. The shower had great pressure every day and the bed was extremely comfortable. When I had some free time, the desk clerk (I'm sure there is a more hip name but I'm old as dirt) was helpful in finding brochures for tours of the area. The concierge set it up for me and was extremely pleasant and interested in my happiness at the hotel. All in all, the staff is friendly and helpful. They might be a little aggressive at times, but their hearts seem to be in the right place. I would stay here again.

    05/03/08 | Link | Rating: 4.0
    19. michelle r.
    The rooms were fantastic! the first night we had our 3 kids with us. i had originally had the Executive Suite reserved, but once we got there Christian @ the front desk suggested an upgrade to the Family Suite, ONLY $40 extra.... we sure were ecstatic about this room! The kids had their very own private room equipped with everything a child would want! Toys, dvds, costumes, drawing space and bunk beds. The adult room was chic and oh so lovely. We had stayed an extra night without the kids and had an Executive King Suite on the salon floor. We had a view of the Curran Theater, we were not disturbed by any street noise. The service was helpful and informative. We were always greeted with a sincere hello and a smile. The beds were the most comfortable, i seriously could've spent the entire weekend in bed but there was so much to see and do in SF. 2 thumbs and big toes way up! Hotel Diva is our new fave all time hotel in SF!

    28/04/10 | Link | Rating: 5.0
    20. carrie r.
    Cool yet relaxed place with a fair price block from union square. I know sf has a lot of street noise but this location near all clubs, theaters,etc was particularly bad for those of us that go to bed at 3am.

    10/04/11 | Link | Rating: 4.0
    21. M D.
    Pretty cool place. Certainly better than the chains (Hilton, Hyatt, Marriott). It's unique, the decor is trendy, staff/concierge very friendly and accommodating and good location - in fact this place is adjacent to one of San Francisco best Mexican Restaurant (Colibri).  They also allow pets but don't worry, unlike most hotels that allow pets they will not put you in a bad room.

    07/02/09 | Link | Rating: 4.0
    22. Ann G.
    Within a couple of hours after posting my review, I got a message from someone at customer service, which I really appreciated.  Don't know what ultimately might come out of that, but it's nice to know that someone there cares about guests' concerns.   For responsiveness I give the hotel a 5.

    27/08/09 | Link | Rating: 3.0
    23. Kimberly V.
    The staffs were friendly & the room was clean. I had paid about $160 per nite. There are also many negative. The bathroom is small with no sink. My room was located in the back of the hotel that facing a parking lot. People can see right thru my window if I keep my curtain open. In the early morning, The loud noise of the sanitation truck in the back alley prevented me from sleeping. If you book  this hotel, be sure not to take any room that face the back alley or you will get no sleep.

    22/02/09 | Link | Rating: 3.0
    24. Charles H.
    I don't live in San Francisco, so I am always in search of a good "crash pad" hotel that I can use for the weekend. The Diva is a very good choice -- it is centrally located in Union Square and rooms can generally be had via Expedia or a call to the front desk for less than $100 per night. In some cases, it is much cheaper than that.

    I have one main gripe with this place. It is unbelievably loud. I am not sure whether it's the demographic (there are a lot of party people in there many nights), the location (it's in a high traffic area that gets a lot of noise and they have these street sweepers that start really early) or the building itself (I can hear more voices and footfalls on staircases than anywhere else I have stayed). Aside from that, the rooms are clean, the staff is friendly, and the price is good.

    My suggestion is to park overnight in Sutter Stockton and just walk to the hotel. The valet service is expensive and they get backed up during prime checkout times.

    08/03/06 | Link | Rating: 4.0
    25. sandra m.
    This Hotel was pricey for what you get.  Yeah it's a good location if you want to do some shopping, but make sure you arrive in a cab.  My car sat double parked on the street in front of the hotel for almost three hours.  We had to call the front desk to make sure they didn't forget to valet park it.

    Also, aside from the parking package, don't both.  I purchased the bond with love package which consisted of a crappy sex kit package like it came from Costco sitting on the desk...

    The rooms don't look at all like they do on-line.  Ours was so tiny we were tripping over each other the entire time, half the lights in our room didn't work, and the elevator doesn't sound very safe as it explores the elevator shaft.

    16/02/07 | Link | Rating: 1.0
    26. Eric H.
    This hotel gets almost nothing right - I was actually offended by how awful this place was. One of the elevators in the lobby was not working during my entire stay and had apparently already been out of service for a week. Really, in the entire city of SF, there's no one that can repair an elevator faster? My room was quite dirty, furnished with cheap IKEA-level furniture and also extremely loud (making sleep nearly impossible). Bathroom was microscopic, with almost no place to put toiletries. Worst of all was the valet parking situation. On two separate mornings, I was told my car would be ready in 15 minutes. Each time, the wait was almost an hour, forcing me to miss two important meetings at the office I was visiting. Front desk staff ranged from apologetic to totally apathetic. Less serious inconveniences included being promised passes to a local gym when I made the reservation which were suddenly "no longer available" when I checked in, glacially slow internet service, and almost no place to plug in a computer or iPod charger. This place was so bad I felt compelled to speak with both the General Manager and the Guest Services Manager about how terrible my stay was. Both were very nice about listening to my concerns, but seemed like they're pretty beaten down from hearing the same complaints day in and day out.  Until they get a clue, they should change the last letter of the hotel's name from an "A" to an "E", because it really is a DIVE.

    23/07/12 | Link | Rating: 1.0
    27. Bernadette C.
    I stayed here for my birthday, and its was very modern and felt a little bit like everything they bought was just from a more expensive ikea, nothing to mind blowing. Mostly for couples because the rooms are small. I got what i thought was an upgraded room but there was nothing fancy about it. All in all the staff is very friendly and helpful but this hotel isnt worth all its hype.

    31/03/09 | Link | Rating: 2.0
    28. Dan R.
    Hold on!  I don't get the chic description by other Yelpers. We got a "suite" at this hotel. It was two bedrooms but it was very tiny. We could barely move in the room. There's also nothing chic about it. No fancy design at all. It is possible that we got their crappiest room.

    The location is great (there's a starbucks next to it) but I won't stay in this hotel again.

    31/01/07 | Link | Rating: 2.0
    29. Chuck B.
    Well, I never tried the wireless internet, so I can't comment on that.
    But I had a great time at the Diva, most especially because of the central location off Union Square, but also they allowed my fairly large dog.  She received a gift bag with toys and treats, just what she was hoping for. Location is fabulous, rooms were kinda small but in that area that's understandable.
    Parking options were terrible, but you can't blame the Diva for that. I found myself practically begging the parking man, which felt dirty and wrong.
    Anyway, thanks Diva, my dog is also grateful.

    25/02/07 | Link | Rating: 4.0
    30. Michelle B.
    Here is the secret to loving your stay at Hotel Diva: Make sure you get a room in the back of the hotel.

    I have been calling Diva home for the past few days and I have yet to encounter a night of disturbed sleep and I'm only on the second floor. Stay as far away from Geary as possible and you will be sleeping like a baby.

    Comfy beds, a clean bathroom, and an excellent staff make this a hotel I would not hesitate to recommend to anyone. Task lighting, conceptual art on the walls, and the Bertoia chairs do lend a sleek modern industrial feel to the room. Think lots of steel, but in a good way. Very DWR-esque.

    I would definitely call Hotel Diva  home the next time I'm in San Francisco.

    12/10/06 | Link | Rating: 4.0
    31. Sam P.
    I struggled with this rating.  Overall I really enjoyed my stay here.  Rooms were chic, clean, comfortable. Love the styling on everything and sexy/cool vibe of the whole place.  They were incredibly accomodating to all my needs, leaving a bag in the lobby for the day after checking out, giving directions, returning lost items promptly.  All excellent service.  

    But here's what bugs me.  If you're going to offer your customers something like, say, I don't know, free wireless, please make sure it works.  There is nothing more frustrating than not being able to get online when you expect, nay, HAVE to get online to work!  The worst part, though, was that whenever I called the front desk to ask if there was a problem with the system, I always got a clueless response and an offer to reset the system, which NEVER did anything.  I can deal with not having a service, but don't tease me with it 25% of the time, and then not be able to fix it ever.  That's just cruel.

    14/10/06 | Link | Rating: 3.0
    32. S D.
    This hotel is amazing.  It's really elegant, the bed is extremely comfortable, and the location is great.  I loved it.  The only reason I held off giving it a five star rating is that it is a bit expensive.

    23/10/11 | Link | Rating: 4.0
    33. Rosanne G.
    A very CONVENIENT & COMFY Hotel :D   In the middle of EVERYWHERE anybody could possibly want to be in the city.. The rates are extremely reasonable and more than that in comparison to what you get for your buck..Very well kept Hotel. The hotel staff are great and know the where to's and how to's.  On my last visit to S.F. I stayed at the Diva and on my way out the lobby I usually grab a cup of water... to my surprise I was served SAKE instead!!! haha on me!!

    03/11/11 | Link | Rating: 5.0
    34. Jenn C.
    We just stayed at the Diva for our anniversary. Our room was spacious and funky. The bed was comfortable and soft and I enjoyed the lighting. The staff was great, fun, funny and really helpful. I would stay there on my next trip out.

    01/11/08 | Link | Rating: 4.0
    35. Julie B.
    This was my first time to Hotel Diva. The pluses were the price, location, friendly staff and the Starbucks in the lobby. The beds were also comfortable and the room was clean. The rooms were a little small and the bathrooms were lacking and had a little mold in the shower. No view. Overall good experience just probably would try another place when I visit again.

    15/02/10 | Link | Rating: 4.0
    36. Stephy S.
    I will start this review off by saying this was an okay hotel. It was clean, the beds were comfy, the front desk staff was above and beyond helpful and offered up some great suggestions of where to go for what. With all of this said, unless my company was paying for my stay here, I don't think I would stay here again.

    It's more a preference thing for me. The design is supposed to be modern, but for my money, I want more in the way of modern than a meat counter sheet of metal for a headboard and an orange lamp in a stark white room that made me feel like a caged rat in a lab. I like color and if you like a warm vibe with warm colors then don't stay here.

    IF you could care less about all of that, then this is a fine choice. Make sense?

    My only major gripe with this place was the faulty Internet service. I stayed for a week and only was able to get online 3 of those 5 nights. And as a girl who works for an Internet company, that is bad news bears right there. Also, they have no wine openers or bottle openers. I think this would be a lovely touch for the room or at least give a few to the front desk.

    As for the rest of the dealio. It's located in a great area that is close to Union Square (H&M) shopping and I felt very safe here. Oooh and it's connected to a Starbucks which is nice for the morning buzz.

    That is all.

    17/10/06 | Link | Rating: 3.0
    37. InDa H.
    My friend had a flight early in SF, so we stayed here to avoid the long (er) drive from the North Bay, and only because I got hooked up with a corporate rate (still not much cheaper than the normal rate compared to other Yelp reviewers). I actually got charged and extra $20 because we had 5 people - 3 adults, a toddler and 9-month old baby - instead of 4 people which is the max per room.
    For the money, I was expecting WAY more than what was offered. Sure, the website it pretty convincing, and walking into the lobby you'd think it is going to be super amazing. It seems like they slapped some paint and new carpet in an old building with some "modern" decor, and called it good. Mildew on the shower tile, in the extremely cramped bathroom which consisted of a toilet and small tub - the sink was actually in the room. No fridge, and no microwave in the rooms. When I asked the front desk if they had a microwave I could use they offered to heat my food for me in the employee lounge, and didn't even realize there was one for guest use on the 6th floor....not very helpful considering that is their job (though they were otherwise quite friendly - but isn't that also their job?). No kind of breakfast (coffee and tea, really?? wow.) I mean, hotel 6 has at least those few, seemingly standard, amenities. I guess you're paying for the location.

    21/02/11 | Link | Rating: 2.0
    38. G B.
    Only one word can sum up this hotel: Fabulous! I cancelled my room reservation at another hotel because it was just a horrible overall experience, and my stay at Hotel Diva was exactly the opposite. The front desk staff are friendly and extremely helpful! The room was amazing. The TV did not work in my original room, so they upgraded me to a suite. The rooms are nice, and the bed is extremely comfortable. It's a fun, quirky little hotel, and I know that I will be coming back for sure! (Don't forget to use the Diva pillow on the bed for a photo op!)

    05/07/11 | Link | Rating: 5.0
    39. Laine A.
    Just spent 4 days/3 nights. A fantastic location in the heart of Union Square section of town, well within walking distance of shopping, great restaurants/cafes, and Market Street hub for catching the trolley or buses to anywhere else in the city you want to go.
    Upon checking in my prepaid room was not available, but I was upgraded without the bat of an eye. Nice. Keeping in mind that you are not paying an arm and a leg to stay there, I was pleasantly surprised. The staff was very friendly. The room was serviced well daily. It is smallish, but who goes to SF to sit in the room? I used the on site Fitness Center, Business Center and computer lounges. This is where I think they slip a little. In the fitness center it was hot. and the air conditioner did not appear to cool sufficiently. Someone must have had a bad workout because the TV, a nice sized plasma, had a smashed screen. (This was taken down Saturday). The equipment was nice, 2 treadmills and an elliptical, 4-5 weight machines, free weights and a bench. Pretty good! The computer lounges need help. Do not put a MAC in there and then tell the user to log in using IE. They are not compatible and you get an error on 90% of any site.  Also, the screen was up high, with a bar stool. The key board is at chin level for anyone 5'5". Very uncomfortable to use. Get some nice new flat screen monitors (they are cheap) and update this area soon. The business center was much nicer was being used much more. Overall, the place could use a paint job and maybe a carpet refresher, but going back to the price, it's hard to complain about that. I would absolutely stay there again!

    31/08/09 | Link | Rating: 4.0
    40. erica c.
    Oh me oh my--all of the want -to- be -fabulous -and -chic- yet -affordable hotels that are popping up across the globe.....some work and some don't ---and let's just say in most cases...you get what you pay for.

    I like this hotel....I did...mainly because they upgraded my room and it was spacious, clean and pretty cool.

    It definitely has elements of shab everywhere, from the dirty door frames, to the elevator button you have to push twelve times before it actually works....and let's not forget the wifi that doesn't actually work

    The location is perfect and it works....I would recommend it to people as long as they were fully aware of what they were getting... but

    BEWARE

    even if the General Manager tells you it is OK to do a late check out at 3pm---- IT ISN"T----

    I was specifically told that I could check out at 3 with no extra charge and then low and behold noon rolls around and I get a phone call telling me to hit the road...OK they didn't say that-- but it was still  annoying!!!

    I quickly packed my things, barely got in a shower and hurried downstairs so i would not get charged!!

    If the GM is not familiar with the hotel's policy , then folks we have a problem here!

    15/10/06 | Link | Rating: 3.0
    41. Kekama H.
    I loved this hotel.  We walked into the room saying 'WHOA!' The only problem we had w/ the place was the shower, the shower head was broken.  BOO.  Anyway, everything else was way over PAR.  The people at the front desk was very nice for a very HIP hotel!

    I'll be going back again!

    20/12/07 | Link | Rating: 3.0
    42. katie h.
    This hotel is lucky to even be getting one star!  This place is an absolute crap hole!  If you are use to the service and amenites of a "standard" hotel then run for your life.  

    We arrived and the bellman was a complete a**!  He hated his life and wanted everyone to know it.  He unloaded our cars - in a very unprofessional and uncaring manner and managed to yank out an entire handle of alcohol and an entire case of soda and it landed in the street.  The bottle crashed, the sodas flew EVERYWHERE and his remark was "well it wasnt packed in there well." - had he taken some care with unloading our car that would have never happened.  Then to top it off he leaves the broken bottle in the middle of the street along with all the sodas that fell out of the case so we picked it all up ourselves.  We decided to tell the front desk since the bellman obviously didnt care and he said "I'm so sorry we'll send up a bottle of wine" --- NEVER saw that!

    We reserved our room about 3 months ago and asked for conjoining rooms... not only did we not get a conjoining room - THEY DONT EXIST!  And to top it all off we had 5 rooms and we were all on different floors!

    The elevators certificates were expired and it was clear they hadnt been serviced by the ride it gave you.  Then the hallway to our room (and on every other floor) was about 2 feet wide - to all you mommies out there, there will be no double strollers going down these hallways!  As we approached our room we couldnt help but notice the crusy outdated blue carpet.  Then we get to our "upgraded/renovated" room that has file cabinets for drawers, a metal desk for a table... with no chair included! And by far the WORST lighting I've delt with in a LONG time!  The window in one of our rooms was completely leaking and the windowsil was covered in water and leaking onto our heater/ac unit.  THEN the bathroom topped the cake! Not only was it a bathroom my 2 year old would have struggled to move it... it had mildew and mold along all the tiles.  The shower head was nothing short of a fancy garden hose and when we went to turn it off ---- it continued to run allllllllll day!  

    The staff put on a happy, helpful face but when it came to following through and actually executing they failed miserably.  We asked for someone to come look at our shower and the maintenance guy who was hanging out at the consiere counter 90% of the time came up to our room, poked around and then said we needed a new room and left and never came back! Upon checkout we told the guy at the front desk about the window leaking, the shower not turning off and the mildew situation and he nodded, nodded, printed out our bill and said "can you please sign here" --- obviously VERY concerned

    If you have the ability to park somewhere else - DO IT!  Not just because it costs $40... but really it should NEVER take 45 minutes to get your car out of valet at 3 IN THE MORNING!  Not to mention when they bring you "your car" the first time it's not your car!

    We were only there for one night... but let me tell you it was quite a doozie!  Great location - yes.  But the extra money to stay somewhere else is 100% worth it!

    29/03/11 | Link | Rating: 1.0
    43. Peedee M.
    If you have kids, the kids suite is great. I have a 9 yr old & 20 month old. Toys came in handy. They had a Wii hooked up to a small tv along with a few movies too.
    For the adults though,  felt a bit cramped. The bathroom was not spacious at all & the adult bedroom was just okay for me. It had everything we needed, so that is why I rated it just okay. Also had a small refrigerator, but it doesn't make anything cold, it just keeps things that are already cold. Good location if you want something in union square. Close to shopping & theaters.
    Good place if you are looking for some very different decor (IKEA-ish)& are willing to put up with a little bit of a tight space for the kiddos.

    13/07/10 | Link | Rating: 3.0
    44. Jim S.
    Hotel Diva is one of a cluster of hotels in the Union Square district owned by the so called "Personality Hotels" in their constellation chain. It's a boutique hotel meaning it's smaller, more personalized, and the antithesis of the Marriott or some other mainstream lodging. So you won't see large conference rooms, room service, free breakfast, etc but you do get a more stylish and design oriented accomodations. Having said that, depending on the room you get and your expectations, it can be stark or modern; Ikea-esque or sexy chic; no-frills or full of urban charm.

    Yelpers have complained about the wireless access. I've had no problems so far but you really need to know which wifi router to pick and what the free login credentials are. Several floors offer a break room with vending machines and Macs with internet access as well.

    Rooms all have flat panel tv's but they only offer like 10 channels with no HBO. Even Econo-Lodges offer that! Hotel Diva almost sells itself as an American version of a Japanese Love Motel with all its references to being a sexy retreat or it's strategic placement of a condom in the room safe but this may be a stretch (on my part or on theirs).

    Great central location and staff as reviewers have mentioned already. After staying a couple times here though, I'm ready to try some of the Personality Hotels' other offerings.

    22/05/07 | Link | Rating: 3.0
    45. Karen P.
    I'm not a fan of the decor in the rooms, but I can see how others would like it.  Very modern and dark.

    The service was superb, though.

    Our room was on the second floor, over Geary, which means we heard a lot of the street noise all night.  Fortunately, I was very tired, and fell asleep after the live street band under my window finally packed up around 11 pm.

    24/07/08 | Link | Rating: 3.0
    46. Nikki C.
    As a San Franciscan, I was hoping more from a hotel downtown. It looks awesome but it's only surface deep. Unfortunately, the bed was so uncomfortable we checked out at 4am. Eek!

    03/01/12 | Link | Rating: 1.0
    47. KW L.
    The front desk was very helpful and they remembered my name when I walked in & out the hotel the 2 days I was there. It is a boutique hotel without the amenities of large chain but it is very comfortable & cozy. The room was clean and cleaning service did a thorough job each time.

    The Wifi works well in the evening but not so much during the day, when people from surrounding buildings connected to their access points. While they have a login & password to the wifi network, it was generic - so, am sure many non-hotel guests were on the wifi during the day time.

    27/05/08 | Link | Rating: 4.0
    48. BunBun x.
    This is a cool place to stay on a budget. The rooms are a little small but we were barely in the room so it was fine. I LOVED that the windows opened up all the way and overlooked Geary. Made for great late night people watching. Had a mini fridge, although it was old an didn't match the decor. Did the job. All in all cozy place to crash. Beds are really comfortable and the staff was really helpful.

    08/07/10 | Link | Rating: 3.0
    49. Josephine L.
    Call me Doctor Digs, Ph.D. in Beds on a Budget.  

    I have read every stinking review on every travel website reviewing every skank hotel, "guest house" and hostel in San Francisco.  So many mention of infestation, identity theft, stolen personal belongings, lack of privacy, rude staff etc.

    Unless you consider Diva.  Diva don't have mices, meeses, maniacs, bed bugs, cucarachas, skanks, skabbernathys, scabies, fleas, flops, or low-lifes.

    Diva's creative, mod, sweet, simple, edgy with a raw sense of humor and probably too much fun for uptight, never-happy types.

    For those of us who want the best bed on a budget, we are down for paying Diva a visit.

    05/03/08 | Link | Rating: 5.0
    50. Elana H.
    I just came back from a night at DIVA. I went up to SF for business and overall was happy with my stay. It wasn't fancy, but it was clean and central to union square. The decor was cute and modern but it was clear that the building was old. To be honest, and I'm sure this was just for my room, but there was actually a hole in my door (room 518). I wrote a longer review about it on my blog. Check it out: hubpages.com/hub/Hotel-R…

    28/01/11 | Link | Rating: 3.0
    51. Camille B.
    With in walking distance to the convention center and food options. The staff were helpful and nice. Very modern decor. My room was set up funny. It had a main room which u entered into where the desk, bed, tv and closet were. There was a second room that u had the pass through to get to the bathroom that had just a couch and tv (that did not work). Lighting could have been better, most of the lamps in the bathroom were burnt out. I had a hard time finding enough light to put on my make-up.

    28/03/12 | Link | Rating: 3.0
    52. Russ P.
    This is our second stay at the Diva. It's a nice place, located not far from Union Square, but it's noisy. We've had a delightful stay in a comfy Executive King Suite overlooking the Am Conservatory Theater building on Geary; the staff has been courteous and prompt and often addresses us by name; and the place has been clean and reasonably well designed and decorated. On our last night, however, the pickle-bucket drummer -- oh-my-sweet-Jesus was this guy obnoxious. He rapped the same frikkin' rhythm out on the rails of the ACT front steps from before we left for a movie at 7:00p until well after 3:00a in the morning when we called the front desk to ask "could you please make it stop". He slowed down a little after that, but not much. My point: the Diva's a nice place, it's a really nice place. But if you stay in room facing Geary you might not get a lot of sleep.

    26/12/10 | Link | Rating: 4.0
    53. Sheree B.
    This was the worst hotel I have ever stayed at.  We booked 4 rooms for a bachelorette party and put in a request months in advance that we are next to eachother which did not happen. Then the bell hop dropped our handle of vodka and didn't apologize nor pick up the broken glass, leaving us to do it.
    Our bathroom had mold in the shower and the window was dripping water. YUCK

    30/03/11 | Link | Rating: 1.0
    54. Jackie L.
    I stayed at Hotel Diva three times in the last two months.  The first two stays, I couldn't ask for a better hotel.  The room was spacious, the bed was comfortable, the location is awesome (walking distance from Union Square), it was easy to hail a cab, Starbucks is next door,  a 24hr diner across the street.  You get the idea.....I loved it so much, that this is the only place I want to say when I'm in SF.

    However, the 3rd stay was the MOST horrific hotel experience ever.  Let me just put it this way......it seemed like all their usual staff took the weekend off, and management decided to put some random schmo off the street into a suit and call them "staff".  I don't want to get into detail about what happened, but after complaining to the manager, he comped our first night.

    I was going to give this place two stars, but after comping the first night, I give them an extra two stars.  What can I say....you give me free night's stay....I give you more stars on yelp!

    17/09/08 | Link | Rating: 4.0
    55. jill s.
    Highly recommend!   Had the perfect weekend with my friends in an awesome Jr. Suite. Reasonably priced for a city saavy hotel with an excellent staff willing to help you with whatever you need at any time of day/night. It's a smaller boutique hotel but they still have the ammenities you need from a bigger chain: union square/shopping/walking/dining, next to Curran, American Conservatory, Biscuits & Blues, walk from BART, stylish & comfortable ambiance, easy valet parking, spacious suites with seperate bathroom/vanity areas great for groups, access to office utilities, helpful & thoughtful staff, starbucks connected to the lobby, close to many good breakfast spots, 1 block from Ruby Sky Although I live in the Bay Area and can easily frequent any hotel, I will definitely stay here again and tell my friends to do the same!

    11/06/12 | Link | Rating: 5.0
    56. Katie S.
    While the industrial, modern look isn't really my style, Hotel Diva is a very reasonably priced hotel.  The bed was very comfortable with nice linens and their bathroom supplies were high quality (not the generic hotel stuff).  

    It sort of turned me off that they pride themselves on being connected to Starbucks.

    08/04/06 | Link | Rating: 3.0
    57. Guy D.
    Consistently good, free wifi, Starbucks in the lobby, groovy rooms, friendly staff and REALLY cheap for the location.
    One tip - make sure you ask for a room that doesn't over look the trash pick up alley!

    19/11/08 | Link | Rating: 5.0
    58. Damon I.
    At the foot of an older building near Union Square is the house music blaring entryway of Hotel Diva.  With a name like "diva" I expected to get the star treatment, (bowls full of chilled blue M&Ms, finger sandwiches, and a Playstation) but I was underwhelmed by this masquerading lounge singer.

    The Diva-ness manifests mainly in the form of in-room, Ikea-like fixtures.  I applaud the effort but I need my shower head to work like a regular one, and I don't want to be scratching my head over the operational intricacies of a desk lamp.  Stranger still is the apparent butt joint of these modern accouterments with the building's uneven floors and older, albeit freshly painted architecture - doesn't quite work.

    The front desk staff was friendly as were the various concierges.  Unprepared for the weather, there were always umbrellas available and the hotel was accommodating when my stay needed to be extended by a day.  It wasn't a terribly expensive rate, especially considering its proximity to downtown.  Points for service, if not for style.

    This Diva is trying just a little too hard.  Change the name to "Hotel Backup Dancer" and then we'll talk.

    23/02/08 | Link | Rating: 3.0
    59. Lauren B.
    Oh the fabulous non-memories I have of this place. For my 21st birthday, I rented out a bunch of rooms for family and friends, including the main suite, which was gorgeous although not very big. The design was very modern and the location is perfect - walking distance from Union Square and shopping, and always plenty of cabs to take you wherever you need to go. I would definitely call ahead when getting your car from valet though - it takes foreverrr. This one of the "personality hotels" near Union Square, and I loved the theme. Lots of white and steel and general "diva-ness"

    The service at the front desk wasn't great, but it wasn't horrible either. When I was checking in they scared the living hell out of me by saying that they didn't have my reservation for the suite and kept trying to put me in a small room, but luckily it ended up working out.

    My only complaint? The chic chairs in the suite made this awkward farting noise everytime you sat down. It was like a permanent whoopie coushin - but it did make for some great laughs.

    If you're look for a small, personal, fun hotel in the city, I definitely recommend Hotel Diva.

    11/04/08 | Link | Rating: 4.0
    60. Amy A.
    Wow - I guess the designers really splurged when they went shopping at Ikea for everything in this room.  The dressers were actually filing cabinets.  I have much higher expectations for boutique hotels than this --and I also expect elegance out of some place that calls itself "Diva".  

    Still, the room was clean and comfortable and the price was pretty reasonable.  We paid $178 for a room on Union Square with no reservation, the second weekend in December.   So I can't complain too much.  However, next time I'll go somewhere else.

    16/12/07 | Link | Rating: 3.0
    61. Janet B.
    There are only two elevators at this hotel. One wasn't working at all during our entire stay and the other (crowded with guests and workers with large carts) made scary noises and went to the basement and opened before every ride upstairs. It became a running joke among guests. The hotel has king beds,but no king sheets. So, if you are 6'2" like my husband, the fact that the bottom sheet ends inches before the foot of the bed ensures that you won't get a good night's sleep, even though the mattress is good. I called and reported this TWICE to the front desk and housekeeping and was assured it would be fixed each time. Here is the problem. The staff is so nice, but they can't make elevators that are so old you can no longer buy parts for them work and the cant make sheets longer. The location is awesome. The facility is not. I would NOT recommend this hotel.

    23/07/12 | Link | Rating: 1.0
    62. Stephanie W.
    My daughter and I stayed here as we toured the city of San Fran for the weekend. The hotel was super fun!!!! It was very modern and was furnished in a very fun and decorative way. People were extremely nice and helpful as well! The rooms were very very very nice, and the beds were sooooo comfortable. The beds did seem slightly short as I am 5 foot 6 inches and if I wasn't at the top of the bed, my feet would fall off. If you are tall, you may have an issue. The TV had pay per view movies and lots of channels so that was extremely nice! Overall, there were no complaints about the hotel. It was also in the center of everything with walking distance to all the shops in Union Square, China Town, and bus lines to all other major tourist destinations like Golden Gate Bridge, Fisherman's Wharf, and Pier 39!!! What a fun weekend! If you get a room that is in the center of the building and not on the first floor, it is extremely quiet to the point you don't even realize you are in a city!!! If you are near the alley on trash night (Thursday) it is quite noisy, otherwise it is quiet. I would recommend this place to anyone and would stay here again!

    23/06/13 | Link | Rating: 4.0
    63. Kimiko S.
    This place is Fabu. Modern yet not overbearing decor. I think the Salon Floor is the best in the building. We stayed for our honeymoon and they were nice enough to leave a bottle of wine in our room. Walking distance from Union Square and the trolley. Great City feel. Fun Lounges.

    I suggest calling the desk for your car ahead of time, that way you don't get stuck watching Liza Minnelli sing for 20 minutes while waiting in the lobby.

    07/04/08 | Link | Rating: 5.0
    64. Robert B.
    Fun times at the DIVA!  Happy hour Sake in the lobby and Starbucks connects to the lobby.  Free Wi-Fi, Comfy beds, room was quiet.  Two blocks from Union Square, ACT theater across the street, several art galleries nearby, close to shopping, good food and the cable car turn table.  Vintage building with swank sexy kitsch decor.. Blue lit elevators with zebra carpets, sexy shades on the room windows. Reasonable fitness center. Fun gathering rooms every other floor (see their website).  Value priced for the location.  Great staff!! - Thanks Virgil!  you and your staff made me feel at home.   I will stay at the Diva again.

    01/07/11 | Link | Rating: 4.0
    65. Nicholas C.
    I can't believe I forgot my credit card and had to go back to the east bay then back here again! BUT the guy at the front desk DIDN'T give me that "SUUuuURe you're coming back" look. So 1 hour later we I checked in and headed to the room to relax for a minute.

    The bed was soo comfortable. Aside from not having shades that completely block out the light in the morning this was a sweet little place(I'm picky, I need a complete darkness in the morning).  

    24 hour jack in the box, sushi that's open till 1:15am, and a 24 hour diner all within 1 minute of stepping outside the doors.

    The decor was interesting. Made an average room really comfortable and unique. If I lived in a loft, I imagine I would go with this aesthetic. Affordable, clean, and worth going to if you are spending the night in SF.

    03/02/09 | Link | Rating: 4.0
    66. Bobby S.
    The room was not all that. I can see what they were going for, but they kinda half ass it. Lots of crazy people milling about outside, probably just 'cause you're downtown. Conceirge was sort of friendly. Nothing too special. Room was clean, and bed was comfy. Valet was way overpriced with a hidden tax added. Park around the corner in the garage instead.

    13/03/11 | Link | Rating: 2.0
    67. Jennifer L.
    This hotel is very modern, contemporary designed for reasonable price.  Location is very good if you like to walk around union square.  Service was very good and valid parking was available as well.  They will welcome you with a cup of champain and make your check in process more enjoyable.  It's very clean room and updated furniture.  There is a japanese raman place next to this hotel and you must try it.  People line up to try ramen until mid-night.  It's actually very well rated in yelp as well.

    13/06/11 | Link | Rating: 4.0
    68. Angela Y.
    I always see these little boutique hotels and have never thought about staying at one EVER, until my sisters recommended the Hotel Diva.  It exceeded my expectations.  We stayed in a Queen Deluxe room and I loved the modern decor.  From the mirrors to the bathroom shower head, everything had that Art Deco feel. In the morning, they offer complimentary coffee and tea - but we didn't take advantage of it. Another great thing is that it's next door to a Starbucks and right around the corner from Max's and Ruby Skye and just a couple of blocks from Union Square.

    The only thing that sucks, is that parking is Valet only and it costs $35 plus a 15% something fee..forgot what it was.  But you have in and out privileges.  As for the room, we paid $119 for Sunday night (the day before Memorial Day) so it was DEFINITELY a bargain!!

    27/05/08 | Link | Rating: 4.0
    69. Ashley s.
    Love Love Love the Diva! Decor is very modern and sophisticated, friendly staff, clean facilities. The hotel has lounge rooms equip with a computer for internet use, all have cool themes. Complimentary coffee & tea in the morning, free WiFi throughout the hotel, & CLEAN work out facility with free H2O. Valet parking in an area that is very busy and hard to find parking at night.

    Would recommend to anyone looking to stay in a fun modern hotel.

    16/04/09 | Link | Rating: 5.0
    70. Cristina M.
    I'm assuming it was the owner who read my review on this hotel, despite what I had to deal with as far as my experience goes, she contacted me professionally and resolved the manner. That takes it up 2 stars for me!

    Customer satisfaction at its best.

    08/06/09 | Link | Rating: 4.0
    71. Eric L.
    nice, quirky, fun and reasonably priced hotel (both room and parking) in Union Square.

    the staff were very helpful and friendly.  rooms and hotel were modernly decorated.  all amenities exceed my expectations.  

    the hotel is literally right next door to starbucks...so don't need to stumble too far for breakfast.  

    the valet parking was a slight inconvenience.  they valet the cars about 6 blocks away...so there is a bit of a delay in getting your car...you have to block off 20 minutes (that's what the front desk tells you upon checkin).  On this particular morning, we waited closer to 40 minutes.  Seeing it is Union Square on a busy Sunday afternoon....i can understand and willing to tolerate this minor inconvenience.  

    Overall i really liked this place and look forward to staying here again, the next time we head up to the city.

    04/04/11 | Link | Rating: 4.0
    72. Whryne R.
    It's actually been a little while since I was there (about four months) but I really enjoyed it.  The feng shui of the rooms left something to be desired but those beds were to DIE for.  Cell reception is spotty in the building and the 'free' internet is slower than desirable but really I adored the place.  Great find!

    18/01/11 | Link | Rating: 4.0
    73. Jason S.
    Great front desk service - he was very kind and professional. It's not the sort of warmness you expect from a 3 star boutique hotel, he made me feel very welcome.

    What can be said about the hotel room can be said about the overall hotel said about the hallways and general feel of the hotel. On one hand it had a lot of modern cues from the furniture and overall design, but couldn't escape seeming a bit cheap from the creaky floors and some visible wear and tear of the rooms. Still a great place to stay in for the price and friendliness of the staff, but I couldn't help but feel like I was in a cruise ship (creaky floors and use of silver metal).

    The bathroom was a little small but plenty of space for me. They gave us H2O branded shampoos/conditioners/lotions which was pretty nice and better than econobrand stuff they give us at other places. The shower pressure was also got pretty strong if pushed.

    I would definitely consider Hotel Diva again if in the area, but would also like to try out the other Personality branded hotels in the area. Oh... and make sure to join their personality perks membership, they're supposed to give you upgraded rooms and such.

    25/01/09 | Link | Rating: 4.0
    74. Jess J.
    "Diva/div, -v/ [dee-vuh, -vah] : prima donna; A Prima Donna being one who can be a temperamental person; a person who takes adulation and privileged treatment as a right and reacts with petulance to criticism or inconvenience........."

    So I guess you could say I am being a Diva or Prima Donna when I don't receive my privileged treatment at a Hotel named DIVA and then find myself VERY temperamental. Although it seems like such a perfect fit for the Diva to stay at Hotel Diva, I wouldn't say being treated with such disrespectful and insulting attitudes by the evening front desk gentlemen is worthy of a girls time.

    Not only, did both myself and my friend find their curt demeanor insulting but in our 12 hour stay we found numerous other issues causing our tempers to flare. Such as the claim to being dog friendly but upon arriving (with dog) to find that we were given problems with it at the front and when called down asking about doggy bowls and goodies, were told we had not purchased the dog package and curtly told we couldn't be helped until tomorrow......when we would checking out.

    Then add in the equation the lighting in the "suite" is horrible especially for Diva's trying to beautify and apply makeup, and when trying to relax after a ten hour drive with a bottle of wine or two, had to beg for a wine opener only to be called back asking that we come down to get it ourselves and then need to return it within the hour.

    Highly disappointing stay and yes there are other hotels near Starbucks people......

    24/07/09 | Link | Rating: 2.0
    75. Tara F.
    We stayed at The Hotel Diva in July while filming in San Francisco.

    Hotel Diva is located right near Union Square and in the PERFECT San Francisco location. Not too touristy, not to shady, just right! One of the best parts of the Hotel Diva was the STARBUCKS located right inside the lobby! We girls love our coffee!

    The check in was easy and our room was very spacious (almost too spacious, not enough furniture). The only issue we had, but it wasn't that big of a deal, was we were promised an Executive King Room with a Sleeper Sofa and our soft wasn't a sleeper at all. But again, no big deal. The bathroom was also VERY small... for two girls it was a bit tight, but we both had our own vanity type areas to actually "get ready" in, so that worked out nicely.

    The hotel is an old, classic, San Francisco style building with a modern take. The beds are VERY comfortable and the street noise is actually quite soothing. The hotel, while modern, lacks a little in the "nice" department. It really needs more than just some paint, art & modern furniture... it could use some extensive remodeling. I expected a little bit more than what I got.

    Just next door is a really tasty pizza by the slice joint which served us well after a night of clubbing! Try their pistachio gelato (YUMTASTIC)!

    All in all, for a girls getaway, The Hotel Diva is a good fit. It's affordable, trendy looking, and in a great location... but if you're expecting complete luxury, I'd suggest spending a bit more and staying somewhere else.

    21/07/09 | Link | Rating: 3.0
    76. Felicia A.
    I stayed at Hotel Diva for Pride 2011. It's great walking distance to the festival but its nothing amazing. The place was clean and the decor is fabulous; however, the rooms are soooo small and we had a suite! it was seriously like a boarding house or something. You can tell that they really tried to update what is a very old building but you can still see a lot of wear in the building over all. Still needs a lot of work on it. Over all the place is not bad if you need to stay in the area for some reason but I wouldn't seek out this hotel. I think its a bit pricey for what you ultimately get.

    05/08/11 | Link | Rating: 3.0
    77. Eileen C.
    Small, cozy, and clean.

    Ignore the not-so-subtle undertones of gimmicky diva-ish details at every corner, and Hotel Diva becomes relatively tolerable.

    The do-no-disturb placard is emblazoned with "The Diva is IN!" or "The Diva is OUT!" with tacky iridescent silver print. I imagine Gem had something similar to this in her secret hideaway dressing room. The lobby music blares CeCe Peniston and vintage Whitney Houston.

    The walls are paper thin. I felt like I was staying over at Aunt Tracy's home for the summer. It's a guest room in a large house. You can hear everyone coming or going, doors opening and closing, housekeeping doing their bit very painfully early in the morning and chattering away. Eavesdropped conversations are remarkably clear, I managed to obtain the full itinerary of the day (and without any effort, might I add) for two Australian women in San Francisco on business.

    Hotel Diva is fine, but for $200 a night I'd have to say I expected much more (and the rate was discounted through Priceline!) Although the location is great, there are several other hotels in the near vicinity priced similarly.

    20/10/08 | Link | Rating: 3.0
    78. Amanda L.
    For a "budget hotel" in the middle of a busy street (reminds me of NYC, my home, so I'm cool with noise and lots of stuff nearby!), aside from parking fees, you really do get your money's worth staying here.

    The lobby and rooms are chic, clean and pretty modern.  The hallways are kind of gloomy and somewhat scary maybe? Nothing too wrong with that, because I'm more concerned about the room anyway.  My only major gripe about this place was that the window on our floor leading to a fire escape was WIDE OPEN at night, making the whole hallway not only cold, but it was open enough for a wandering child to fall out of.  

    Free coffee every morning in the common room on the 6th floor was nice.  Hotel Diva is also connected to a Starbucks, right next to a ramen place that's open til 1 a.m., and a couple blocks away from a trolley ride.  You definitely are not left in the middle of nowhere!

    Tip: after some tweeting about the place, the hotel started writing back to me and dropped off a little twitter present to our hotel room! Super sweet! So tweet them (@hoteldivasf) when you're there!

    21/11/10 | Link | Rating: 4.0
    79. Susan B.
    Great location, fun decor, and friendly staff. We prepaid our reservation and saved 25 percent. With that discount, the room was around $150 a night. I thought that was very reasonable for a holiday weekend. We stayed on the salon floor, which came with the perk of a free breakfast buffet each morning. The room itself was nicely sized, but one caveat - the bathrooms are ridiculously tiny.

    We found the valet drop-off difficult to spot in the evening and drove right by it. If you make the same mistake we did, you can turn right by the Walgreens up the street and find another garage that is slightly cheaper than the hotel's valet.

    Colibri, the Mexican restaurant connected to the hotel, is fantastic! Amazing blackberry margaritas! I love when you can get your food and drink on, and be back in your room passed out within three minutes.

    02/05/09 | Link | Rating: 4.0
    80. Maynard H.
    I'm sorry but I have a very different opinion from most of the other reviewers here.
    If you are
    (a) literate OR
    (b) living in the 21st century
    then Hotel Diva is deeply problematic.

    (a) One expects hotels to have crappy lighting, but Hotel Diva takes this to ridiculous extremes. Even after you have turned on every light in the room, you're getting about as much illumination as the bulb in a microwave oven. If you have anything you need to read, you better enjoy sitting on the toilet while doing so, because the bathroom is the only location in your room that will provide enough light to be useful.

    (b) There is free wifi yes, BUT the login model is something from the late 90s and has clearly never been tested against 21st century equipment. The login model does not have you login to the WiFi network --- that would actually function usefully and well. No, the login model requires you to go to a separate web page and enter a userID and password. You might not think that sounds to bad, but you are required to do this EVERY time you login. OK, still not to bad you say. Let me ask you: do you carry a smartphone or an iPad? Because EVERY TIME your phone or tablet go to sleep, when they wake up you will have to log in again. It soon grows old having to do this thirty times a day, especially since, as I have already noted, far better technological alternatives are available.

    30/01/12 | Link | Rating: 1.0
    81. Joseph W.
    This place definitely exceeded my expectations, and while it's nothing to write home about, it was a great place to stay a few nights in a king room near union square for under $100/night.  Definitely 3.5 stars rounded up, since their service is surprisingly warm and attentive, like others have said, better than you would expect given the rating and price.

    I will say that the room is a nice size, too - having stayed at several SF hotels and gotten more Manhattan-sized rooms, it was nice to get something big enough for two people to comfortably inhabit.  The 32" LCD in an adjustable swinging arm is a nice touch too, although more channels would have been nice.

    This at some point I'm sure was a pretty dumpy hotel that got a major facelift.  Lots of nice, not even cheap modern touches and finishes everywhere.  The walls in the hallways are a little dirty - which is a sign that you do get what you pay for - but all in all, it's a really solid hotel.  A huge plus is that you're not RIGHT in union square too, which means it's not a constant madhouse in front of your door - although that's all waiting for you a block or two away if you want it.

    02/02/09 | Link | Rating: 4.0
    82. Tom H.
    Great place in a terrific location in Union Square. Convenient walking distance to Powell Street BART station. Don't take a cab from SFO and save about $40 using public transportation. Great delis and bars and diners nearby. Great service, fine hospitality, clean rooms, comfy beds, perfect water pressure, and good security at this hotel. Would stay again and again and highly recommend this venue.

    04/02/13 | Link | Rating: 4.0
    83. Hilda A.
    I happened to stay here my first time in SF and I have never stayed anywhere else after.  The hotel is so wonderful that I make sure to book a room every time I'm in town.  The staff is amazing, the location is PERFECT (right next to a Starbucks and a walking distance from the 7 story mall).  The rooms are newly renovated on the inside yet the outside is still classic SF with fire escapes.  I'd recommend this hotel for a group of friends, families, and couples for any occasion.  Each room has a different painting hanging from the window, and each floor has a quote by a famous woman near the elevator.  There is a gym, free tea and coffee room, lounging rooms, and a different, creative room on each floor to simply hang out.  LOVE THIS PLACE!

    05/10/11 | Link | Rating: 5.0
    84. Cassidy W.
    Stayed here during a conference in the area - had very competitive rates and definitely has more style and personality than a major chain hotel. The neighborhood feels like rejuvenated old times - tons of cool bars and food places within walking distance. Also walking distance to the BART.
    Room was stylish and comfortable. The bathroom was on the small side, but was still totally functional. The bath amenities were good quality. I slept very soundly in the ultra plush bed, and did not experience and noise issues. I also really liked the alarms clock that not only included an iPod dock, but also had built in soothing sounds like rain or ocean.
    The front desk staff was cheerful, friendly, knowledgeable about the area and efficient.
    Overall I would say my stay was an excellent experience, and would recommend this hotel if you are staying in the area.

    21/10/09 | Link | Rating: 4.0
    85. Daniel L.
    We loved our hotel room. It was spotless. I was concerned with a few reviews, but honestly it was great. Can't beat the location and the staff was awesome.

    07/12/11 | Link | Rating: 4.0
    86. gene h.
    Just the facts.
    1. Hotel is dirty, my wife took it upon herself to clean the bathrooms, we actually went out to buy cleaning product.
    2. Dirty lobby and elevators.
    3. Staff shows a bit of attitude, and a general lack of expertise in good service, felt like they really don't care.
    4. Valet staff damaged our cars rear bumper.  This one is really bad and kinda funny because of the level of incompetence, as I watched the valet pull up and try to parallel park the car, only to witness him basically hit the car behind and then tried to act like nothing happened, wow.  Only due to my due diligence they ended up paying to fix the damages.  
    5. Again some things you have to learn through life experience, main rule of thumb when it comes to things like hotels and the service industry.  YOU GET WHAT YOU PAY FOR OR LOWER YOUR EXPECTATIONS.  If the people working somewhere don't care, I try not to be too mad, rather I feel sorry for them and that they are probably getting paid so little that they don't really give a S*#t.  
    Just my 2 Cents...

    28/08/12 | Link | Rating: 1.0
    87. Macky M.
    Hotel diva did not give me the star treatment that i hoped for. Booked 2 rooms for one night. Rooms were separated on different floors. Both were across loud ice machines. Thank god for the curtains because the windows faced an alley with dumpsters. The beds were comfy and the flat screen tv was nice. Too bad the rooms were small with terrible views and located across ice machines.

    03/08/11 | Link | Rating: 3.0
    88. Ana M.
    I guess there is truth to the saying "you get what you pay for."  Yes the rates here are low but I felt the hotel lacked a lot of simple things that hotels usually offer...

    No complimentary q-tips, cotton, or shower caps.

    Mold is multiple areas in the shower that looked like they had been covered up by paint, until you run the water and washed away their
    cover.

    We had very little hot water and always had to wait close to 10mins for it.

    They don't have any type of lobby or lounge that you can relax in either.
    They did a pretty good job on the decor and it's also a plus that they are connected to a starbucks.
    The location is very central to everthing which is another plus.
    I wouldn't not recommend this place but I personally would prefer somewhere else

    15/02/10 | Link | Rating: 3.0
    89. Thomas P.
    Stayed on the Salon Floor. Excellent bed. Nice seating area. The bellman brought me a bottle of wine from the earlier happy hour. Great breeze through the curtains in the morning. Killer location. I think I paid $119 per night, sweet price for SF.

    I'll be back for sure.

    Thomas Edward Pheil

    29/10/10 | Link | Rating: 4.0
    90. Lauren C.
    You won't believe the people this place hires. We checked our bags with the concierge desk while we went to a work conference. Later that afternoon we brought our tickets back to pick them up, and the attendant loaded the bags in our car. We realized we didn't have one of our bags after we got out of the city. When we returned to the hotel diva, we found two extra bags in the trunk that weren't even ours! The concierge guy had the balls to blame it on us! Diva and balls don't mix!

    25/01/12 | Link | Rating: 1.0
    91. Emmett M.
    The appeal of the Hotel DIVA is that it provides a local's sense of what it's like to live in Beautiful San Francisco. I LOVE IT! Be that's me. It's not for everyone.

    There is a lot not to like. On some nights there are street people shouting and singing and messing up your sleep - all the way until 2:00 AM.

    Sometimes the partiers at the Clift across the street get noisy too.

    Someone stole the 20lbs dumbbells in the gym on the 2nd floor. So you have to go with 15s or 25s.

    Yeah, once when I stayed in a room on the 2nd floor - there was a fowl smell when I woke up. Wow! Open the window. Smell gone. No problem. San Franciscans like me just adapt - complaining messes up our day. No one listens anyway.

    So, what is it that I like?

    Having lived in that neighborhood for 7 years - and having moved to Pleasanton - when I stay there I feel like I'm back HOME.

    The rooms are the same size as the rooms in residential areas in that part of town.

    The IKEA decor is about the same as what I'd choose myself.

    It's a San Francisco thing. An acquired taste.

    You can walk everywhere. That neighborhood has *everything*.  Walgreens, Starbucks, Lefty's, Macy's, Union Square, Sushi restaurants, Indian Restaurants, the Ruby Sky, Biscuits and Blues, the Apple Store, Westfield Mall, the Hilton (SPA and swimming pool) - I could go on and on and on.

    You also get spare-changers, policemen, homeless people, beggars, yuppies, gays, Russian cab drivers, Taiwanese students, young women in tight-ass skirts, normal people, taggers, rich retired people, artists, street musicians and styling-teens. Everyday in that neighborhood is like halloween! That neighborhood is so F*k*N cool!

    Even two blocks away it's different.

    Okay.

    Regarding the DIVA note that the difference between a nice room on the 5th or 6th floor and a so-so room on the 2nd floor is about 20$.  For a nicer room request a room having a king sized bed. Depending on where you're making reservations (say travelocity) - it might be better to designate that two adults are staying in the room even if you're the only person whose staying.

    Also, if you're booking through a web site where you negotiated a deal - email-forward your reservation receipt to fddiva@personalityhotels… . That way you'll be sure to be on their reservation list when you check in. That will speed up the check-in process so that it only takes a minute. Bang-bang. You're in your room.

    If you're visiting SF to see a play at the ACT - this is the hands down best place to stay. You can party in your room during intermission. You're RIGHT across the street.

    06/03/10 | Link | Rating: 5.0
    92. Amy T.
    Location is pretty spiffy. Just few steps away from union square. The room isn't all that great. The decor is contemporary but there is a smell that wreaks in the room. It smelled like whoopie was made just moments ago, and it sure as hell was not me. The bathroom is really small. The tub is not cleaned. I would imagine they would bleach the tub, but it's obviously not bleached for maybe three weeks. We do get a nice plasma tv, but poor quality channel (deceived by the looks!) I'd say i like it here though. Can't really beat the free wifi since I don't come across those very often.

    There are a few parking lots around but you might as well do valet for $35 +tax. I had a hard time finding this place although it was just maybe 2 buildings from Mason St. Perhaps they could use better signs to indicate where to park for valet (I had to park randomly at a meter and ask the concierge).

    The staffs are nice. The room is the size of a dorm room. Decor is nice. Could use an update in the bathroom.

    24/04/10 | Link | Rating: 3.0
    93. K L.
    I stayed at Hotel Diva for the first time visiting San Francisco.  Location is great as its only 5 minute walk from Union Square.  First impression of the lobby was wonderful.  Appeared to be the chic boutique hotel it sells itself to be.

    As we take the elevator to go up to our room, my impression of the hotel starts to change.  You can begin to tell that the building is somewhat of an old building revamped.  The air was a little musky and elevators are slow.  

    Our room was neat, clean but small.  The washroom was extremely small..i think there was only about 4 tile space to move around in.  I traveled with friends so we had booked 2 rooms.  My friends' room had plumbing issues and had to switch rooms and apparently a very common issue because I've overhead other guest complaining about it.  The major thing that bothered me most about our room was the heater.  It rumbled through the night as it turned on and off but we couldn't shut it off, otherwise it would be too cold.  

    Overall experience? Lack of sleep but clean rooms, friendly people.  I booked this hotel because of its complimentary Wi-Fi but ask if I would stay here again? probably not.

    26/02/12 | Link | Rating: 3.0
    94. Jeff M.
    A Junior Suite for $109/night in a central Union Square location was just too hard to pass up. Plus, the rooms looked very swanky in the photos provided on their website. Upon arrival, the lobby and entrance impressed me, as they were totally playing Ghostbusters on DVD.

    However, as I got into the elevator, I could tell something was wrong; the lift kept creaking, cracking and bumping all the way to floor six... a bad omen. Once I got into my room, I could feel the whole building bend and quiver as the elevator retreated to the lobby. The unstable floor actually gave me a massive headache.

    I have never really been a stickler on Feng Shui but after my stay at Hotel Diva, I can safely say that it's one of those things you do not notice until it's missing. The room had a half-baked pseudo-industrial chic feel to it, with miscellaneous office supplies and scraps appropriated for furniture. Every piece of décor, from the mirrors to desks, felt haphazardly placed. It was a big room, I will give them that but I think they could have placed the items a little more carefully. Of course, no modern hotel is complete without white walls. However, the blotchy white paint that covers the Diva's walls is often smeared with black streaks from, well, something. All those layers of paint cannot seem to contain the voices in the adjacent rooms, which are suitable as an alarm clock.

    The bathroom was very well lit, although there was absolutely no sink space for your whatevers. However, there was mold all up in my shower. Buhhh.

    So a quick run down for the lazy people:
    * Creaky and wobbly floors
    * Thin walls
    * Huge comfortable bed
    * Terribly arranged rooms
    * Reasonable prices
    * Moldy showers
    * A Starbucks is attached downstairs
    * A male desk clerk VERY similar to the one in the hit TV show Gilmore Girls (seriously, 100%)

    Would I stay there again? Likely not, unless a superb deal comes around.

    25/04/10 | Link | Rating: 3.0
    95. Fernando R.
    Hotel Diva looked really nice from the outside but nothing could had prepared me for the protests in the mornings at 8 am which were really loud and annoying. my morning alarm clock was a wave of protests followed by the people walking in the halls annoyed. The fact that the walls and door din't help at all keeping the sound out made it  even more annoying. I had an ok experience here since the fact i booked in was because i thought it was possible to get a good sleep. still being close to downtown sf made it alright.

    07/04/12 | Link | Rating: 3.0
    96. Lauren T.
    I decided to stay at Hotel DIva cause the price was right in my budget. I walked around downtown looking for a small boutique Hotel and stumbled in the Diva. I really enjoyed the rooms. I wasn't looking for some swanky Hotel with top of the line amenities. I really enjoyed the view of Geary st. and I thought the decor was done in taste. I was pleased with the amount of room for me to unpack and set up for my evening out. I especially loved the ipod deck. and the cool little blue chair.
    The front desk staff was super nice and very helpful. There is free wi-fi in the building which i enjoyed. I'm from Las Vegas and almost any Casino Hotel you have to pay for the wi-fi. I really liked how close it was to all the shopping and bart/muni stations.
    There is a fun night club just around the corner called Ruby sky and Slide bar. Tons of places to eat all around and a starbucks.

    22/02/11 | Link | Rating: 4.0
    97. Rachel L.
    Took my little sis and her friends here for a bday celebration. They live in the burbs and were generally excited just to be in the city, and to them Hotel Diva was awesome.

    To me, however, it was pretty cheesy and I was definitely disappointed.

    I reserved our 2 rooms MONTHS ago. I even called three times since then to confirm that the 2-room suite and the adjacent Queen sized room would be ours. They assured me it was all taken care of and no problems would be had.

    So yesterday, I go to check in (past check-in time, mind you) and wouldn't ya know it, the 2-room suite was not available. They had overbooked the room, or so they said. They showed me a studio type room that I could have instead, but I still demanded to see the room I had reserved. It was being lived in by some "regular" who had left all the lights on, water in the tub, and her bags packed for the concierge to take care of. I super weirded out that one, some chick was somehow more important than me, who reserved the room, and two, that they let me look around her room with all of her stuff laying around and general mess.

    When they took me to the studio room to look around, some maintenance guy was inside using the computer, in the dark. Totally creepy.

    Without other options, we took the studio room, and a Queen sized room down the hall (not exactly adjacent, as promised either).

    When I checked in, they told me there was continental breakfast which turned out to be just a coffee and tea service. Wow. Why wouldn't I just make tea or coffee in my room?

    Also, this place is called Hotel Diva. Why would men stay here? There were 2 random men and 2 different times that came by and knocked on our door late at night inquiring about our "party"---- we were giggling and playing Catch Phrase. Again, totally creeped out.

    Other complaints (if you so dare):
    The lobby was cool looking and modern, but everything else was run-down and cheesy. Awful blue carpet, dirty white walls in the halls, and the ricketiest, noisiest floor boards. You could feel the floor bouncing as you walked down the hallways. The maids were insanely loud in the morning and I could hear everything going on upstairs above me. 3 light switches in our room did not work. The sink was awkwardly placed in another room from the toilet, yet no towels could be found at the sink. Everything felt so makeshift and tacky. Nothing chic about this place.

    When I called the front desk to get a large (minvan) cab they told me that they couldn't call cabs, but that if I came downstairs they could hail one for me. I ended up calling one myself.

    I sheltered the rest of my party from my service complaints and they had a great time. I've stayed at one other Personality Hotel in Union Square, the Powell and thought it was much nicer.

    22/11/09 | Link | Rating: 1.0
    98. Conor M.
    Crap. Pure freaking crap.

    And this was for our wedding weekend. Let's get the good stuff out of the way. The bed was awesome. Great headboard and the mattress was actually quite comfortable. Bathroom is tiny but we can live with that.

    What we can't live with is the handprints on the wall, lipstick residue left on the sink, walls and even the floor. The place was freakin' filthy.

    Staff was inattentive. We were supposed to get an "upgrade" to a nicer room because it was our wedding weekend. The upgrade was a room with a Murphy bed as an extra. Are you kidding me!!? There were two of us...wtf are we going to do with an extra Murphy bed? And one of the chairs in the room was broken such that one could not sit on it without ending up on the floor immediately.

    Windows were paper thin. So much so that we could get high off the kids smoking on the street below if we were so inclined. Just by sitting by the windows and inhaling.

    Avoid this place at all costs.

    13/06/10 | Link | Rating: 1.0
    99. Jem C.
    For the price of the 2 room queens made it worth it. Everything looked contemporary and very modern. Some of the finishings were cheaply done, but still looked posh overall. The location is perfect for downtown. The sound from the city sucks though. My boyfriend and I couldn't sleep after 7am because the damn protesters are so loud. That ruined the 5 stars Hotel Diva could have received.

    05/02/12 | Link | Rating: 4.0
    100. melanie b.
    Great hotel, interesting decor. Great location, and cheaper than most places in the area. TV was kind of strange and I don't think they had movies that you could order. A DVD player would have been nice at least. Nice IPOD docking station : )

    14/11/11 | Link | Rating: 4.0
    101. Diana L.
    So I stayed here once, and enjoyed it. The location, the Starbucks right downstairs, the funny concierge guy that would share stories from various tabloids with me as I came and went through the lobby, etc...

    The place was clearly once a much less savory establishment, has tiny little potties, and cheap Ikea furniture mixed with very stylized modern stuff, so it ends up being a little wonky. Sort of atheistically lopsided, if you will. But, I enjoyed it enough to want to stay there again, so when I was planning to come down a few months ago I booked a nonrefundable room at a great rate.

    And then I had to cancel my plans (G-ma decides to move to KENTUCKY at the last minute - ????, ex is behaving erratically - too much so for me to want to be 700 miles away from my kid, and I was traveling the following week too. Just seemed overwhelming). I called to cancel and asked if I could maybe move my nonrefundable room nights to another time.

    And they did!

    So I planned another trip, had all kinds of awesome plans to do awesome things....and I got a FREE ticket from a friend who works for an airline! WOO HOO! FEELS LIKE A FREE TRIP!!!!

    And then the FREE TICKET was worth its price as I did not get on any flights out the day I was to leave (WAY TO OVERBOOK EVERYTHING STUPID AIRLINE). So I called again, asked if maybe I could just leave the credit siting there until I got my shit together about when I was coming down. And what did the guy on the other end of the phone say?

    DIVA GUY: Tough shit Ms. L - we're over it and we're over you. We're keeping your money and selling your room to someone else this weekend at three times the price. MWAHAHAHAHA!!!

    Did he say that?

    NO HE DID NOT.

    DIVA GUY: You know what Ms. L? I am just going to refund you. That's right - you are OFF THE HOOK. We look forward to seeing you again in the future!

    ME: WHAT?? You are SO AWESOME. I LOVE YOU!!! I will totally stay there the next time I am down which should be soon! YAY HOTEL DIVA!!!

    And then I went down a couple of months later and stayed at The Clift.
    Right across the street.

    Heh.

    I'm an asshole - but the people of the Hotel Diva are not.

    24/08/09 | Link | Rating: 4.0
    102. Jonathan A.
    It is in a convenient location.  That is how they get away with charging the prices that they do.  Staff was friendly and accommodating.  Overall the rooms and the hotel in general were a bit underwhelming.  The closet was bigger then the bathroom.  Don't think I will be returning to the hotel diva.  It's not that it was bad....it was just blah.

    15/06/12 | Link | Rating: 2.0
    103. Kelly M.
    This was my first trip to San Fran.  I was overwhelmed with the choices of hotels in the area.  I was directed to stay in Union Square by some friends.  I tend to stick with the Starwood Hotels (Sheraton, Westin), but the $330 a night price tag led me to dig a little deeper.  Thanks to Facebook, I was referred to Hotel Diva by a friend I haven't seen in 15 years (oh technology).  I checked out ratings on yelp and travelocity and I thought it looked worth it.

    We got a room on the salon floor including valet (parking).  The price was too good to pass up, and I have a hard time spending a crazy amount on a hotel that's not on a beach or a place that I will be using a lot of amenities.

    The room was small, but I knew that going in.  The beds were comfortable just like everyone said.  They do have free internet which was nice, to look into places to go see and whatnot.  It was a little slow, but for recreational use it was fine (again it's "free").  

    I will just cut to the complaints, since most people have already listed out the goods about this place.  The bathroom was really small - which is fine, but the shower was insanely small.  I am WEIRD about shower curtains and literally the shower curtain was all over me during each shower we had to rig it so it wouldn't do that (resulting in water all over the floor, oops). The air conditioner unit was old and did make a lot of noise when it turned on. The hotel was not too helpful with restaurants in the area, the kind of pointed to the place next door and down the road.  We actually went to the St. Regis and asked their concierge for recommendations.  

    I don't know if I would stay here again, it may be fun to try out something else.  The price is great for what you get and it is a nice, clean and safe hotel (felt that way anyway).  The location is amazing Diva couldn't be in a better location!

    20/06/10 | Link | Rating: 3.0
    104. Marcella M.
    This is a wonderful boutique hotel that is directly connected to a starbucks and in the center of many places to eat and walking distance from a lot of shopping. My boyfriend and I stayed here for 2 nights through a bloomspot deal. We were greeted by the front desk who was always friendly and kindly upgraded our room. The beds were very comfortable and the bathroom was very clean. The room they put us in as very roomy and had a nice big couch. Whenever we had a request the staff was very quick to grant it and help any way they could. Our flight home wasn't until 5pm so the front desk was nice enough to extend our check out time..and hold our things as well as arrange us a town car to the airport which was soo much nicer then a taxi for a flat rate. Thanks Diva we will be back!!!

    30/03/12 | Link | Rating: 5.0
    105. Allison K.
    There are some really great perks in coming into this hotel... 1st you are walking distance to the best shopping area ... Levi's Nike store Louis Vuitton V secret and soooo much more ... Plus, some of the best restaurant areas such as bourbon steak and a cute little Mexican bistro ... Bad part about the hotel is the rooms are extremely small ....  I recommend you push for a King Bed if not they will give you a full Sz bed and claim its a Queen ... The rooms are clean and every floor has a special meeting/activity room. I'm not sure what days but there is complementary Saki after 5pm but don't take me on the time just the FREE part. The customer service is great and there is a Starbucks next door which is Soooo great !!! All in all the place is a A-OK but I'm not sure if ill come back.

    15/02/12 | Link | Rating: 3.0
    106. Jinny C.
    It was cheap and in a great location so I was not expecting 5-star service/amenities.

    The staff was very friendly and attentive.

    The rooms were small.  We got a double bed room which meant it came with a murphy bed.  In order to take the murphy bed down, you had to be careful not to knock the TV that was sticking out from the wall.

    I slept on the murphy bed and it was pretty hard, but the sheets seemed clean and the blankets were comfy.

    The shower head was the size of a tube of lipstick, seriously.  Surprisingly, the water pressure was good, although the shower curtains were flimsy.  So by the time you were done showering there was a small pond in your bathroom.  There was also some black mold-looking stuff in the grout between the shower tiles.  Blech.

    The heater in the room worked extremely well.

    The chairs in the room looked like wire baskets that held fruit.  The pad on them was so thin and obviously very uncomfortable.

    There was free coffee in the mornings on a particular floor, so it wasn't too bad that there weren't coffee makers in your room.

    Free wi-fi, lots of close restaurants, and a mini-fridge that I never knew was a there because I thought it was a safe.  AND there is a safe in your room, so that was a plus, too.

    Overall, it was fine, just nothing to brag about.

    15/11/10 | Link | Rating: 3.0
    107. Melissa T.
    Great location right off Union Square. The room was small and compact with little view, but was quiet from outside noise. Even though the room was small, the hotel put forth many small touches and made the most of the space. The free WiFi is nice, if on the slow side.

    Our only complaint was the walls were a bit thin. I was awoken in the AM to the sound of people quietly walking the hallways.

    Overall, not perfect but a great value and location for the price.

    12/09/10 | Link | Rating: 3.0
    108. Tom M.
    I'm rating this based on staying there for 4 nights in February 2000. I want to stay there again sometime but they never have the lowest rates.

    I LOVED it. Very funky modern, it so different that you have no question that you're on vacation.

    The free wine at happy hour (I hope they still do that) was great. During it, the woman at the front desk stepped out for a minute. The phone rang. I answered, got the caller's info, put them on hold and told the woman when she returned. She was thankful and directed the call to the right place. Just a very fun place to stay.

    21/08/08 | Link | Rating: 5.0
    109. Julia C.
    What a cute boutique hotel - the location is unbeatable. Right by the Union Square. The decore is very modern and artistic, interesting fixtures around the room... The bed was very comfy. Although the room was small, the usage of space was superb. Noise level is minimal.  Front desk staff was very helpful and friendly. Would stay here again.

    10/02/12 | Link | Rating: 5.0
    110. Dura M.
    Thanks Gayland and Robin... nice room!
    very nice, clean.   starbucks next door!  friendly staff, very helpful.

    06/01/11 | Link | Rating: 4.0
    111. Brother B.
    The rate was low. All of the staff that I encountered were pleasant and helpful. We had a deluxe suite - 1 bedroom and a sitting room with a murphy bed and sink (the same size as the bedroom)  which was convenient for traveling with someone as we could close our doors and have peace and privacy.

    That's about all I can say that's good.

    I came to town on business and needed a lower rate option. Working out of the hotel was difficult. The net speed was virtually dial up. I have never experienced such slow connection in a hotel- even in a Comfort Inn. I could have checked out the business center but most of my hours were off-hrs (late and super early)  so I wanted to work from bed.

    The decor- well if a college kid on a budget had done it, I would have found it clever @ least. They tried for an industrial chic. Lots of coated metal panels, the dresser was a filing cabinet, the bed side lighting a side arm lamp.

    The parking is $35 and while I know that's pretty common for SF:
    The PARKING WAS THIRTY FIVE DOLLARS! almost 1/3  of the room rate ....and that's not including tax.

    Several people had recommended the hotel  and when they asked me my thoughts, I said it's an option for people with a small budget who want to be in union square. If you're coming to the city to shop, it's ideal. too bad I wasn't
    ------------------------------------

    Upon check out, I was asked about my experience and I mentioned being there on business but having problems because of the slow net.
    The front desk person- upon check out- told me there was a higher speed option for $5.99. UPON CHECK-OUT; this after my asking to move rooms to a lower floor because of the net speed and a query about whether or not their media lounges had better net.

    NO ONE BOTHERED TO TELL ME. FAIL. big one

    06/03/10 | Link | Rating: 2.0
    112. Mary B.
    I recently stayed at Hotel Diva and can't say enough good things about the  accommodations, the service, the location and the vibe at the hotel. It is is hip and  modern in design, but really friendly and warm in the way they treat their guests. The rooms are beautifully decorated, and the beds were super comfy with great mattresses and linens. It is located right near Union Square so once you get there you don't need to cab to the shops and restaurants, you can walk. We were there during the busy summer season (Pride weekend, too) and were surprised how calm and courteous the staff was and how well we were treated. Additionally, the management went out of their way to be good to me in regards to a bill and that counts for a lot in my book. A hotel that works to make things right is the kind of place where I want to stay and recommend to my friends, too.

    16/07/13 | Link | Rating: 5.0
    113. Christa S.
    Ok the lobby was decent, proceded into the elevator, gladly made it to safe to the 4th floor, exited out onto the blue squeeky floors headed to our room but on the way noticed it seemed like a cheap apartment complex, discovered our room at the end of an eerie hallway, opened the door with caution, entered the room to find an image of a womans body in lingerie on the fold down blinds, then proceded into the bathroom to find an additional image of legs on another set of blinds. The shower was no bigger nor more impressive to the shower I have at home. The toilet leaked, oh so did the shower after being used. Overall it felt like a cheap whore house and I felt like a cheap whore staying there.

    29/04/10 | Link | Rating: 1.0
    114. Michele V.
    Pros: good location, nice staff, accommodating guest services, fairly priced
    Cons: Tiny rooms
    Apparently my scheduler booked my room for the night before we actually were staying here. Thankfully they were nice enough to move it and not big a big deal about.

    27/03/11 | Link | Rating: 4.0
    115. Jean-Baptiste B.
    The good:
    Very good location: 1 block from Union Square, 2 blocks from the departure of the the cable car lines Powell-Mason and Powell-Hyde that will take you to Fisherman's Wharf.
    Well designed hotel with custom and very original taste. It brings a change to franchise 3-star hotels.
    Our room was not facing the Geary St, so it was quiet.
    Fitness center had 2 treadmills, 1 elliptic machine (out of order at the time of the review), weights, water fountain, TV and towels. It is slightly better than other 3-star hotels I have been to.
    Free WiFi Internet access :)

    The not so good:
    Tiny hotel and small rooms, but that is normal for a city hotel, so can't really complain. We are a family of 4 and could not get a 2-bed room, so we barely managed to set our inflatable bed in the room.
    The hotel staff must not be used to family guests.
    No hotel breakfast, but a Starbucks is next to the lobby.
    The parking is valet at $36. You are not even supposed to stop and unload at the entrance of the hotel between 4 and 6PM on Geary St! That must be quite common on hotels in this part of SF I am sure. If anyone knows of a good and cheaper parking lot, this could be a useful information to share. Or some parking tips.

    I would definitely come back.

    11/02/11 | Link | Rating: 4.0
    116. Anabel V.
    Its only day one and vim in love with this place from tyhe initial arrival. The staff are all friendly  and courteous. You feek so comfortable here its def home awasy from home. Check in wasd a breeze no lines and purple jelly bellies. Offer extra keys which from the lobby to our rooms we lost (sorry hotel diva). its cozy aka small place but thats part of its charm. The sake "reception" well frim what we saw walking by wasd just a tray with sake unlkess we didnt wait foir the fginal setup eithervway it helped getbthe nite stasrted.

    08/06/12 | Link | Rating: 5.0
    117. Trinh C.
    This is a long over due review. I stayed here last year upon a friend's recommendation. I had booked a room with a King bed for around $250/night. Pretty reasonable for the location as you're steps away from Union Square.

    The room was exceptionally clean (I'm kind of anal about cleanliness). The bed was super comfortable. The bathroom was on the small size, but there was enough room for you to move around. I find the decor fun and whimsical with the burlesque shades. Yes, the view is less than appealing, but you are in the city. If you want a pretty view, walk outside or stay in the burbs. Being from DC, I am accustomed to having a brick wall be a view from the window.

    Boutique hotels can be a hit or miss and this one is a definite hit. Great location, clean rooms, and good price.

    11/10/12 | Link | Rating: 4.0
    118. Chris S.
    I can not rave enough about the customer service at this hotel.  The minute we walked in we were greeted with a smile.  I believe the young lady at the front desk was Natalie.  She was very informative and made you feel at home as she informed you about the hotel and the city.  Rodney was the concierge and was extremely friendly and helpful.  You can tell this gentleman loved his job.  He informed us of many restaurants and local hot spots at night.  

    The hotel was located right in the middle of the city.  I couldn't have asked for a better spot.  Given if you walked up a few blocks you were in a bad area, but that goes with the territory in any big city.  Our room was very quiet and well kept.  It doesn't have the amenities of a luxury hotel, but suits the bill just fine. We will definitely be staying at this hotel when we come back to San Francisco.

    18/02/11 | Link | Rating: 4.0
    119. Kell N.
    We came here for a week to visit friends/see more of San Francisco and didn't want to spend a crapload of money - and we decided on Hotel Diva. One of the main reasons I picked this hotel was it's awesome location by Union Square/Market Street and the FREE wi-fi.

    Honestly, it's a good place to sleep. The bed was really comfy. We had a regular room and holy crap was it small. I know I read how many sq. feet on the website but I was not expecting it to be THAT tiny. If you're claustrophobic at all and are staying in a room with another person or two, it might be a bit small for you. It took me a day or two to get used to it. Our window looked directly at a wall, which I found funny. I wasn't looking for a view, but... a wall? Nice...

    I'm kind of a germaphobe/neat freak so I noticed a lot of imperfections immediately. The bathroom's were kinda dirty in a "they're really old" sense. The baseboards were kinda nasty, the tub and edges of it were old/worn. The floor was also... again, old. Carpet? Old.
    The furniture was really cheap. I remember almost breaking the chair when I sat on it, and I'm 130lbs. None of it looked nice at all and didn't match. The TV was awfully close to bed, lmao, so it was right in our faces when we were watching it. Pretty good TV.

    I also used their "business" center to print our boarding passes to go home and that was easy as pie. The internet was quick and the printer was a little, peppy printer.

    The staff was awesome, though. They were really nice and attentive with us; one of the girls was reading manga behind the desk one day because it was so slow, lol. I wasn't looking for a 5 star to begin with, but it doesn't look anything like the pictures. It would be a hit or miss for me to stay here again.

    25/11/10 | Link | Rating: 3.0
    120. Terri W.
    Meh.   The hotel definitely is not as nice as the pictures let on.  We get this as part of our timeshare so it was sort of a steal being in the middle of everything but there was a lot of mold in the bathroom which really skeeved me out.  

    All that being said the price was good but if you are a hotel snob this is not that place for you.

    15/02/11 | Link | Rating: 3.0
    121. Kimberly P.
    For the price in this city Hotel Diva isn't bad.

    We stayed on the 7th floor, or as they refer to it, the salon floor, and made the awful mistake of leaving the only window in the room open.  We were greeted the following morning, 5 AM to be exact, by a garbage truck going about its daily routine.  Note to self: close window and use AC.

    The building which houses the Diva is pretty old.  While they tried modernizing it with upgraded fixtures, modern accessories, WiFi etc it's still rather tiny as are most hotels in the city.  The staff are all courteous and personable.

    Overall, this place is conveniently located.  There's a Starbucks right next door, a cool Mexican restaurant stocked with what appears to be every tequila ever made, a Japanese restaurant that, according to Yelp, touts the best ramen around and many other yet to be discovered gems.

    05/11/10 | Link | Rating: 3.0
    122. Jessica G.
    I recently stayed at the Hotel Diva for a work trip.  I think my experience would have been better if I had just had a different room.

    My room faced out to Geary street and I got about 1 hour of shut eye per night due to crazy things happening street side in the dark hours of the night.  I finally got some ear plugs on my final night and slept a tad more soundly.

    The front desk was accommodating depending on the time of day.  The morning shift was super pleasant but the evening clerk seemed to always have attitude plus.  There is a starbucks attached to the lobby, so it was nice for a quick morning bite before heading in to work.

    My room was a little outdated and there was a hole in my bathroom door.  The window unit didn't quite work either.  My room got quite chilly, but luckily I brought layering items.

    Overall, kinda gross.  But doable and an ok place to stay if on a budget and just looking for a place to sleep.  Just make sure to get a room NOT facing Geary if you plan to get some snooze time.

    02/01/11 | Link | Rating: 2.0
    123. Allison A.
    Ok, so I got this room comped from a conference, so I have no idea how much it costs, but it was better than average. I had a great suite with 2 tvs, a heater in each room, and a fridge that looks like a safe. Don't mistake it for one like I did.

    The location is excellent - right across from ACT theater and two blocks from Union Square. They also have some great restaurants just downstairs.

    The hotel itself was great. Comfy beds, nice linens, a funky vibe, and streetwalker boots on the shades. Hilarious and cool! The hotel reminded me a lot of little places I've stayed in Europe.

    And free coffee, which is always a nice draw. And it was good.

    09/12/10 | Link | Rating: 4.0
    124. Elia M.
    We started out at the Hiltons a block down. It felt like a cheap motel. So we checked out as fast as possible. Then we found this hotel. It feels fresh aExactly what we were looking for. And a much better price. I recommend staying here! And I can't complain about

    25/09/12 | Link | Rating: 5.0
    125. Erik J.
    Hotel Diva is thoroughly unimpressive.  Let's start with the good, though.  The staff was very friendly and accommodating.  There are the reason that this review is 2 stars.  Okay, that pretty much does it for the good.

    Not on to the sub-par.  The room itself was tiny, the furniture cheap and pseudo-trendy.  The air conditioning unit was straight-up ghetto, and the heater didn't work (it was very cold at night).  The room had no i-pod docking station (as advertised), but that's really not a big deal.  The place just felt cramped, cheap, and quite honestly, only a few shades better than a Days Inn or Super8.  I wonder if it is part of a new trend in hotels -- attempting to disguise poor accommodations with trendiness.  It didn't work for this particular customer.

    The craziest part?  My car was shiny and clean when I left it with the valet.  I paid $40 for a night of parking.  When I got it back, it was absolutely filthy, as if it had been parked in a dirt parking lot next to a construction site.  Honestly, how does that happen?  Do they not use a garage?  Do they just park your car on the street next to a building project.  It blew my mind.  

    On the whole, my stay at Hotel Diva was a very poor experience.  There are many, many other hotels in Union Station that offer a much better value for the money.  Do a little research and spare yourself.

    06/09/10 | Link | Rating: 2.0
    126. Amie S.
    Great location, super friendly staff!! Very modern, shabby chic !  My only down fall is that you can hear everything around you.  But other than that I enjoyed  my stay and I will be back!

    27/03/12 | Link | Rating: 4.0
    127. Jess O.
    Nice rooms and good price. I generally like this hotel chain. There are not many frills (no lobby to hang out in no in-room coffee) but it is cheaper than other hotels in the area. The rooms are nice and big (espeically compared to other hotels in this local chain) and they have nice bathroom amenities. The chairs are decidedly uncomfortable if you are actually planning to work at the desk in your room. Very nice folks at the front desk and I appreciate the free wifi

    05/01/11 | Link | Rating: 3.0
    128. T S.
    I've stayed here at least four times (corporate rate) and I'm not really a fan.  The floors are creaky and uneven and the beds suck.  I remember once my sister was sharing a room and we had a suite (sort of) and I wanted to move the alarm clock into my side with the couch bed and it was bolted into the freakin wall!!  LOL  I had to go buy a screw driver so I could use the clock and listen to music to drown out my sister's snoring.

    It's very modern and pretty (stainless steel all over the place) but it just feels like a really old creaky boutique that they tried to make pretty with modern fixtures.

    Don't stay near the alley if you can help it.  The trash trucks start at like 3AM and there is NO SLEEPING after that starts....  So loud and annoying - in addition to the loud truck it sound like someone is dropping cases of empty bottles on the ground every few minutes.  Must be recycling...?

    14/04/11 | Link | Rating: 2.0
    129. Natalie G.
    It so wants to be cool and chic like Clift Hotel across the way, but this place is boutique boutique.

    It's in the middle of Union Sqaure, so major adds if you want to be central to tourist nation.  But it definitely cut a few corners in the execution of this place and you can tell.  Poor painting in the bathoom and little just un-tidyness is apparent.  It's an old building, that I believe when they re-habbed they definitely traded attention to detail in favor of "cool artwork."

    The single rooms are tiny and small. And a "suite" -- forget about it!  Might as well go with a double, because it's more spacious then their "suite."

    All in all.  It's not terrible.  The staff is extremely friendly and attentive.  And they have blueberry jelly beans at the front, so that's nice :)

    15/11/10 | Link | Rating: 3.0
    130. Li Wei S.
    Very stylish hotel. I think each one of the rooms at Hotel Diva is designed differently since every rooms I stayed had a distinct theme. It's always fun to come back here.

    25/09/12 | Link | Rating: 4.0
    131. Jarred D.
    Underwhelmed. This should be the theme for my review of Hotel Diva. Now it's important to note that the price and location are right, with it being a little over a hundred bucks and just a couple blocks from Union Square.

    With a name like "Hotel Diva" I think I imagined this place having its stuff together a little more. I'm not a fufu frilly kind of guy, but the name implies cucumber water and house slippers and luxury, oh and and floors that don't creak as if you might fall through and and an elevator that feels, I don't know, maybe the elevator should feel safe? Yeah, apparently the name Diva is supposed to simply imply pink. The color pink being used throughout the hotels decor was the extent of the Divaliciousness.

    One more gripe. When we checked in we were told verbally that the parking fee covered 24 hours of parking. We checked in after dinner. We thought we'd either need to get the car from the lot shortly before dinner the next day or pay a little extra to leave the car put while we grabbed dinner nearby. What we learned at check-out is the parking fee covered "up to" 24 hours but only until check out. So our plans for the day to walk around union square would need to be revised. It was a while ago so i'm not sure how this all shook out, but I'm inclined to say that after some haggling they took care of us, but only after some haggling.

    We wont stay at Hotel Diva again. Not when The Palace Hotel is just a few minutes away and pretty closely priced.

    16/04/11 | Link | Rating: 2.0
    132. Kim K.
    The Diva hotel is a fine place to stay.  Good location, clean and simple.  But the showers are a little funky...the shower curtain get stuck to your body when you are showering...

    And our promised coffee service was not ready in the morning...no coffee, cups...just an empty pot!  We called down and they promised to fill it up and they never showed up.

    So go to Starbucks next door.  If you are driving you can park two blocks up the street for $20 dollars...otherwise it will run you about forty dollars.

    There is not food service and nothing to snack on in the room.  But you can bring food in and fill up the refrigerator in the room!

    27/12/10 | Link | Rating: 3.0
    133. Nell B.
    We spent 1 night at Hotel Diva this past Saturday. Clean room with a teeny bathroom. Totally decent and great location for $130. Our room faced Geary Street. It was loud but not ridiculous for a Saturday night.

    The only annoying thing was that we came back late on Saturday after dinner and there was a locked front door and a sign saying they'd be back in a minute. Kinda frustrating but I get the security issues.

    Overall, good stay for cheap.

    07/02/11 | Link | Rating: 3.0
    134. Brent T.
    Over-the-top friendly and helpful staff, from front desk to janitorial. Nicely decorated rooms. Really comfortable beds and linens. Just down the street from Union Square and all that great shopping. Restaurants, theaters, and pubs really close by. Try breakfast at Cafe Mason. Follow the staffs' recommendations for hop-on/hop-off tours. Safe location. We are from Fort Worth, Texas, and look forward to our next stay at Hotel Diva!! Highly recommended!!

    28/05/12 | Link | Rating: 5.0
    135. Robin W.
    Meh, indeed. We used to be a regular at this boutique hotel. The rates were low, the place minimalist and modern, great for stay in San Francisco when you won;t be in the room and do not need the amenities of a luxury hotel.

    From our experience, I have deduced they hate guests who purchase discounted rates.  We purchased through Expedia or Travelocity and when we arrived, there was a group of people being told they were oversold and we would have to be moved to a different hotel.  The issue I had was that I was in my 8th month of pregnancy and the hotel they were sending us to had only single beds.  So on our last trip as a married couple with no kids we  would have to sleep separately, in twin beds.

    All the others who were being moved had also purchased the hotel stay via a discount website.

    It appeared they were sending away all those who paid less!

    After much arguing (hormonal!) they finally conceded and gave us a room. We wasted hours and it soured the trip.

    A letter to the company after the trip yielded no response.  Never went back.

    17/02/11 | Link | Rating: 2.0
    136. Kristen B.
    Last time we were in San Francisco, we stayed in the Financial District, so this was a bit of a change of scenery, but we enjoyed the location. It was close to shopping, dining, and bars so we got to actually enjoy the nightlife this time! As for the accommodations, they were great. We stayed in 701 in the Suite Atelier for the first part of our trip. It was very spacious and had a lot of little touches that I appreciated. We had a nice street view so you could see Union Square. The hotel itself was very clean. There was a guy, i forgot his name, but he took care of calling us a car to take to the airport, which i HIGHLY recommend, it's $50 for the town car to SFO. It's $45 in a cab, however on the way from the airport ours got lost and charged us$85! Take the car!!! We decided to come back to SF and leave Napa a day early, so we stayed at the Diva again - this time in a regular room, room 309. It still had the same look and feel of the Suite, but some of the amenities we were missing like the double shower head and the heat lamp in the bathroom, but we weren't there to hang out in the room so we didn't mind!
    Upon our next return to SF, i'm not sure that we will stay in Union Square again, as I did miss the quietness of the Financial District, and I felt a little more secure since people weren't yelling at me late at night or constantly hitting us up for some change. But that all comes with being in a big city. If we do, The Diva without a doubt is our place!

    14/11/12 | Link | Rating: 4.0
    137. Sara P.
    It was just great! Took our dog and worked out very well. We left to go for a bite to eat and I could here my dog bark, I told the front desk if she continued to call me and I could be back with in 5 minutes. (I knew she would stop barking) and they were very cool about it with a friendly smile. (They had a dog at the front desk so were able to deal with a few barks. ) The room was mod and clean. No fuss but just fine for a night in the city.

    22/01/13 | Link | Rating: 4.0
    138. Wendy B.
    It was clean and the staff was super friendly.  The place is self-consciously hip and the decor provide some fodder for discussion.  Overall it was perfectly fine.

    20/11/12 | Link | Rating: 3.0
    139. Kalani C.
    This is a 3.5 star review.  Stayed here for 5 nights enjoying the city and all that SFO has to offer.  

    First impressions are that of a funky diva with a body of steel paneling and a coif of contemporary coloring/lighting.  The elevators reveal that this diva is actually a cougar whose hay days may be slipping.  Regardless, don't disregard this once prima donna just because she hasn't had her Botox shots lately.

    We stayed in suite 512 and enjoyed a very large room with King bed and a large fold out couch that could easily sleep an additional two.  Although the bathroom is puny, it works fine and the hot water was always immediate and lasting.  Designing the sink outside of the toilet and shower was smart as morning prep can be multi tasked.

    Housekeeping were efficient and dependable.  The King bed and its plush sheets were a joy to retire to each evening.  Although we never used them, the lounges were a nice touch and were available for relaxing get togethers with friends or just reading a book or cruising the internet.  The fitness room was decent but quite small and a challenge to your personal space.

    Location is this diva's strong point.  She is directly across from the American Conservatory Theater (A.C.T.) and the Curran Theater.  Also a stone's throw from Union Square and nestled between Starbucks and Colibri Mexican Bistro with adjoining doors to each via the lobby.

    21/03/11 | Link | Rating: 4.0
    140. Bugster D.
    3.5 stars

    You cannot beat the location. As a City local, who's lived in Inner Richmond and North Beach, this hotel is right smack dab in the middle of all the tourist traps, er, attraction. It's near multiple muni lines and the Powell Bart station. You name it, Ruby Skye, Union Square, Macys, Bourbon & Branch, all within a short 5 minute walk.

    With that said, the hotel does have a plumbing issue. On the second night, our shower handle got stuck in the hottest water position. No bueno. We were moved to another room and that handle would not close all the way as well. The staff did what they could, given that it's an old building.

    06/12/11 | Link | Rating: 4.0
    141. christina c.
    Can't really say anything good about this place; pretty unfriendly staff (1 lady in particular- just stay away from her bc she doesn't like anyone apparently), and dirty tiny rooms. Told me my bed would be either a king or queen on my res. and it was a full... I called to ask about if there were bigger beds available and the terrible manager insisted that I had a queen. I must have grown overnight because my feet were hanging off of the bed.

    They didn't bother to give me a new bar of soap throughout a 3 day stay and when I asked for a toothpaste and toothbrush I was told they would not deliver it to the room. Super small and not worth the bill at the end of the night- I would call this average to below average.
    Oh and if you want to go to the Perrier lounge that they advertise make sure to bring change bc it's a room with a Perrier vending machine in it!

    Basically my college dorm room was nicer, bigger and cleaner. You couldn't pay me to stay here again.

    03/09/12 | Link | Rating: 1.0
    142. Steven N.
    Great place! Awesome room and friendly service. Glad my fiancé and I chose to stay here. ;) clean amenities..cool sexy lighting,nice shower pressure, central location, and lavish bedding. Worth every dollar. Thumbs up,we will be back!

    14/02/13 | Link | Rating: 5.0
    143. Serge U.
    Great place to stay: high quality fresh decor, trendy and a great value.

    22/08/12 | Link | Rating: 5.0
    144. Paul W.
    Overall this was an acceptable place to stay, but just barely .... The bathroom was the worst part ... There was mold growing in the grout of the shower ... Unacceptable ...  The maid service was also sub par ... No soap left for night 2 and neither was a new ice bucket bag

    I did check the bed for bedbugs just because it felt like that kind of place.  Came through ok.

    Best part was the excellent ramen place next door.  Try the # 12

    01/10/10 | Link | Rating: 2.0
    145. Tracey D.
    Very cute hotel, they had valet parking which was great, didn't have to find a parking spot. Had a great view didn't mind the street noise I love to people watch & it's located near a lot of restaurants & a Starbucks hooked on to it, who can ask for more??? Love the blue lighting in the elevator & I love the shades with legs on them!!! A fun & unique place to stay, I'm definitely a fan!!!!

    07/05/13 | Link | Rating: 4.0
    146. Sondra P.
    We just spent two nights at the Diva. We had thirteen people in our party.we had four great rooms. The Murphy beds are the best and so comfie. Tea lounge and Sake in the lobby each evening.Location is awesome.The staff rates a ten! A Starbucks next door,Would return in a heart beat,!

    28/12/13 | Link | Rating: 5.0
    147. Andy W.
    Location, location, location.  

    We may have paid more than we'd have liked, but Hotel Diva did not disappoint.  I arrived at 1am feeling, and probably looking, rather haggard after hours of delays from Barcelona.  (Incidentally, don't bother using those airport share shuttle vans after midnight!)  The shower was hot and strong; the amenities are earthy.  The bed is divine, and the duvet so soft and warm.  

    We made use of the business center - which is quick and free - and imposed upon the front desk for copies.  I'll agree with the reviewer who mentioned renovations - we were on the 6th floor, and several (but not all) of the door frames were half-painted.  Work in progress?  The gym struck me as sufficient for a small hotel.  

    Another reviewer complained that their window looked out onto an alley - fair enough, this is a city, eh?  The window shades are unique, in any case.  Our room was small but big enough - the point isn't to spend your entire visit in your chamber.  

    Which brings me to the reason you'll want to stay here - the location is great.  Pity that an indie outfit has to co-exist with all-that-is-wrong-with-coffee on the first floor, but there is a fun pizza joint two doors down, a ramen restaurant with great take out a little further, several fun diners, Union Square, trolley lines, great shopping, several art galleries to temp you, theaters...  Everything's within walking distance if you bring a good pair of trainers - Chinatown, Fisherman's Wharf, name it.  

    If you're a mass-market kind of traveler, stick with the brands you recognize.  If you dig something a little more offbeat, and don't plan to do much more than rest and refresh in your room, you'll be happy here.

    22/10/11 | Link | Rating: 4.0
    148. Christina S.
    The boyfriend chose this place and kudos to him because I really liked it. Obviously for the reasons that were all based on the design and the minimalism. Only thing that sucks is parking... They don't validate as do many other hotels but it is still expensive. Lesson learned next time we are flying in. We really did not use the car at all while here.  Hotel Diva is located in the Union Square area just steps away from all the shopping! Tons of galleries and restaurants, cafe and bars near by.. We ventured out more to the Castro and Mission districts but we did manage to go to Sushi Boat and to the Grand Cafe here.

    We checked in to an old hotel that has been remodeled with a cleaner more minimal approach. It's simple. Nothing over the top but it is still nicely done.  We checked in to the "King Suite" I  loved the "Diva" window pull shades  and the "Harry Bertoia" like Diamond Lounge chairs in here. I am  unsure if they are the real chairs. I assume for as many that they had in our room that furnishing authentic Harry Bertoia chairs would make one go broke.. And there are many reproductions "fakes" out there. These would be the  wire looking chairs that I am talking about.  Looks can be deceiving, One may think what an ungodly thing to rest your bum on however they are not uncomfortable at all.

    The king size!!! YEAH!! Now I can throw my legs all over and sleep crazy and not hear the bf talk about me being a bed hog!! It was so comfortable that I didn't want to get out the following day.  The plush pillows and extra blankets were also a nice addition without having to ring down for some. The one thing that I didn't like was that they had NO COFFEE MAKER in the room.. WTF.. I NEED COFFEE in the morning. A pot to myself... So, I whine when I have to get up and fetch it..  They serve coffee/tea upstairs on the fifth floor in the boudoir. Which also had a vending machine. The vending machine is a little out of it's element here. Thought it was odd to see a vending machine.

    Anyhoot. in short...  The rates are reasonable. Under $170 something for the King Suite per night. We stayed here for two nights then off to another place that we were suggested to stay in because it would be ""boutique-y"" turned out to be shitty and I HATED IT!  It made me want to check out and return to the Diva..  I loved everything about this place sans having to pay $27 a night for parking and not having a coffee pot in our room.

    No bathtub if you are looking for a bath.. Sorry.  Showers only.. Which is fine. The shower heads are also rad! This place is just so rad..

    ALSO....... The service here is awesome.. Our second night here  we had the bell boy notice that we were getting ready to grab a cab.. He jumped out in the street for us and waved a cab for us and another couple as well... Perfect service!!

    15/03/10 | Link | Rating: 4.0
    149. Karen T.
    The rooms are set up very nice and modern which I liked but there were some downfalls. For example the bedside tables looked old and some were about to break off. The beds were just ok, not horrible and not amazing. I guess for the right price I would stay here. They had some real cool rooms with access to a outside lounge area, nice office space or conference space. Staff was welcoming also.

    25/04/12 | Link | Rating: 3.0
    150. LaShawnda B.
    I really liked this hotel, even though the rooms were a bit small. Its served it's purpose it was right in the heart of downtown, near buses and trolly stops. The staff was super nice. I would definitely stay again the next time I visit San Fran!

    14/06/13 | Link | Rating: 4.0
    151. Tatyana B.
    Very cute on pictures. Very contemporary. Very, very small room. And yes, we are talking about a deluxe room. We spent 4 nights in this place for $200 per night. I did not sleep at all, not even 1 night. Why? The mattress was so firm, I could not sleep on it. It was even too firm for my husband, who likes very firm mattress. When you lay on that mattress it feels like you laying on the floor. Never in my life I have had a problem like this one at any of the hotels I stayed in, less or more expensive. I feel the staff doesn't care at all about who is coming or leaving the hotel. Also a minimum of 3 homeless people hang out right outside of the lobby, and they are not just standing there, but screaming, and fighting for money you must give them! Really? Is there any police around? No! Is there any security in a hotel lobby? Nada!

    People who smoke, stand and smoke just outside the front door so lobby smells like tobacco and staff is not concerned about that.

    Not even once I saw any security guard or a policeman? Nope! All 4 days or our stay in Diva I felt unsafe. The only plus, Hotel Diva is in the center of SF and they have Starbucks next door. Will I recommend this place to anybody? NO!

    Spend your money elsewhere to stay in a more secure and pleasant hotel.

    21/07/13 | Link | Rating: 2.0
    152. Linda T.
    3 and a half stars if I could... the free sake reception definitely nudged it forward.

    It's no surprise Hotel Diva is gorgeous. The posh decor and friendly service is supplemented by, theme-appropriate, looping videos of classic Elizabeth Taylor and Barbara Streisand films. While the staff is eager to help, they are hindered by some of the hotel's innate problems. The age of the building is quite apparent in the rooms as walls and ceilings are speckled with cracks and water stains while the valet service is slow due to the distance of the lot (about a 20+ minute wait for your car).

    That said, the bed was extremely comfortable and the amenities were top notch.

    29/01/12 | Link | Rating: 4.0
    153. Nellie T.
    Stayed here recently for a bachelorette weekend in SF.
    The pluses:

    1.  Great location.
    2.  Comfy beds.
    3.  Online deal where your room included complimentary valet parking (clutch!)

    The minuses:

    1.  Small room!  
    2. The shower was awful at keeping the water in the tub.  Seriously.  The curtains did nothing!  It just made our bathroom floor wet.  
    3.  The walls were incredibly thin.  We could hear everyone outside of our room as other guests came and went.  
    4.  Weird decor.  What I thought was a safe turned out to be a mini fridge.  Not really sure what the 'look' was.

    13/07/10 | Link | Rating: 2.0
    154. Kirsten A.
    Thank you united.com for recommending we stay here. Great location, GREAT decor. All the rooms on the "salon" floor, aka the 7th floor, are equipped with those little extras that make your day better...extra pillows, lots of towels, comfy bed, bath robes in the closet. free wifi, and a little foot massager under the desk.   And yes, there is a mini-fridge, but it looks like a safe.  Best of all? You get a free $5 Starbucks gift card with every night's stay for the morning. Although you have to go down and ask for it, it was great to pop through the connecting door and have a vanilla chai in the morning on the hotel.

    The only lame thing was the celebration package. We paid about $50 extra for a room upgrade, champagne and chocolates upon check in and a 2pm check out the last night. The champagne was Barefoot Bubbly (ie - a $12 bottle) and was warm. The chocolates were tiny from TCHO, and the last day as we were getting ready to leave at 12:30 someone came up to our room to ask when we were checking out.

    So all in all, great hotel in a great spot, but if you want a "package," go for the one that includes parking and bring your own celebration.

    06/09/10 | Link | Rating: 4.0
    155. Rae's Girl D.
    We stayed here over Christmas  and the location was great and the room was very cool the staff was friendly  and easy to get anywhere on the cable cars. Don't pay for the hotel parking plenty of cheaper parking garages just around the block.  There is a great Asian restaurant next door and Starbucks on the other side .. Oh yes right across the street from the theatre ..did I say great location!

    29/12/13 | Link | Rating: 4.0
    156. Arlene M.
    Got a good deal on Bloomspot for this hotel, and it was definitely most appropriate for a girls night out!  We stayed 1 night here a couple of weeks ago for my little sister's birthday...we got the larger room since there were 3 of us (2 people maximum for the regular rooms) and it had both a king bed and a queen-sized murphy bed.  

    The decor was really fun, we liked the furniture and the printed shades which covered up a less than stellar view.  They offer valet parking for $36 which I thought was pretty reasonable compared to most downtown hotels.  Location was perfect since we were able to walk to both our dinner restaurant and karaoke bar after dinner.  They offer free wi-fi which is always handy.  The only miss, IMO was that they forgot to bring us the champagne glasses we requested when we checked in.

    A good value, even without the deal, and definitely a hotel I would consider for future stays in the city.

    13/03/12 | Link | Rating: 4.0
    157. Sam B.
    Fun hotel, great location and courteous staff. Rooms are cute clean with low frills. Dont forget to check your room safe when you visit!

    17/07/12 | Link | Rating: 4.0
    158. Ally K.
    Nice room, very well designed. The bed was comfy, pillows were nice.
    Complaints?
    The TV was fuzzy. Our "view" was of the "courtyard" which was actually another building. And it was very loud, there was some kind of party going on downstairs and they were singing karaoke downstairs (and it was not pretty).

    The front desk was half nice and half diva. I probably wouldn't stay here again but I don't regret staying here in the first place.

    21/01/13 | Link | Rating: 3.0
    159. Nicole T.
    Reserved a room about a week prior with 2 double beds on their website for a Friday night. We arrived a couple hours early and the staff was very friendly and asked if we wanted them to hold our bags and park our car while we did our shopping. Rooms are clean and have a modern feel to them. A little dark but who wants a bright room to sleep in right? Complimentary neurosonic drink to help you sleep better too! Beds are comfy, bathroom is small but provides hot showers. Mini fridge, coffee maker, TV, seating area, and even a nice little mirror to apply makeup. And for those gym rats... yes they have a fitness center. Such a great location. Starbucks right next door, ruby Skye around the corner, and you are literally minutes away from the shopping centers in union square. And if you get the late night munchies there's a 24hour jack in the box and a little diner on the corners. Parking is $40, and the rate of the room was about $160 so if you take a buddy you're looking at about $100 each. Not too shabby for the service and location. Thank you hotel diva (:

    17/03/14 | Link | Rating: 5.0
    160. Dee V.
    I signed up for Yelp just so I could post a review of The Diva. What a cute and clean boutique hotel. I would stay here again in a minute.

    HOWEVER, the shining glory of The Diva is not its appearance nor its amenities. The Diva has the absolutely most knowledgeable, helpful, kind, and good-humored staff I've ever encountered. They were immensely helpful in helping my co-worker and I get settled and prepared for a trade show. The service was above and beyond what I've had at more expensive hotels.

    If you feel you've been treated badly at The Diva, you're crooked.

    Thanks so much to everyone who works there. You made a chaotic weekend wonderful. XOXO, Dee

    02/10/13 | Link | Rating: 5.0
    161. Dean H.
    Had to stay here because nothing else was available for less than $500/night in Union Square by the time I made my reservation (late) for a conference I was attending in SF.  

    Not sure what to say about this place, but it wasn't bad, per se, but I am certainly not clamoring to go back.

    Here are the good parts:
    (1) Good location
    (2) Friendly and helpful staff
    (3) It at least has a (small) gym, which is a step up from a lot of other boutique hotels
    (4) Not too expensive
    (5) Free wifi

    Unfortunately, I was met with some bad parts as well:
    (1) I really thought the theme was kind of absurd - what idiot actually thought the "Diva" concept was halfway cool?
    (2) My heater didn't work in my room and we all know a heater in SF is more often than not essential.  To be fair, this wouldn't have been so bad had the window in my room been even remotely modern and cold air wasn't slowly seeping into my room all night.
    (3) For most of my stay only one of the two, very slow elevators was working.  Awesome.
    (4) Too close to Hotel Frank and its very small yet extremely loud picket line.
    (5) Overall it was just loud - I felt like every ambulance that went by was actually getting ready to park in my room.

    At the end of the day, go to Hotel Diva if you have to and/or if the price is right, the place is fine. If you have a little more budget, certainly look elsewhere.

    14/07/12 | Link | Rating: 3.0
    162. Matt T.
    My fiancé and I just stayed here. The hotel itself is generally really nice. The lighting and bedding is super nice and chic and stylish.

    Our one complaint is with the shower heads. They're these tiny little custom things that basically squirt out water like a low-flow faucet. Just ridiculous. Whoever made that decision of form over function really blew it. Even the showers at a Super-8 are better!

    Who knows -- maybe it was just the shower in our room. I don't know. We'll think twice about going back -- there are plenty of similar hotels in SF.

    12/01/13 | Link | Rating: 3.0
    163. John D.
    The people are really nice and helpful. They remember your name and are so pleasant. The room was great.  Great bed with a little too many larger pillows.  A Murphy bed if I had friends in the wall. 4 seats at the kitchen table, fridge and free internet.  Not so bad.  The place is great if you can stand the themeing of the "Diva" and blinds with various stockings, corsets and panties.
    The location is great for a tourist and very friendly to someone on a business trip.
    Since I work from my hotel room the desk and the kitchen table were invaluable.

    06/09/12 | Link | Rating: 4.0
    164. Jewelyn T.
    Found this hotel via yelp.

    Stayed here for 2 nights while visiting SF for Memorial Day weekend 2009.

    + Centrally located
    + Easy check in/out
    + Good size room
    + chic/ posh like decor
    + Lounge rooms with internet (that didn't work!) that's decorated funky fresh and cool.
    + connected to Starbucks (Always a plus)
    + room comes with a welcome package

    My bff and I used Super Shuttle to and from the hotel/airport so I don't know what their parking/valet is like.

    -1 star
    * the computer/ internet on most of the floors were out of order... which sucked because trying to get online wasted alot of time.
    * The guy in the lobby asked if we wanted him to make any reservations for us... so we told him to set something up for us at a place we wanted to dine... and he never did it, or got back to us.
    * small bathroom (bathroom size doesn't matter to me, but bigger is always better)

    From my experience staying at the Diva... I would suggest to anyone who's visiting SF to stay at the Diva... easy walking distance to shops... food... and the MTA.

    Never been in a hotel like this before. So it was nice to experience something new. My highlight: sitting on a chair that lights up (in one of the lounges)

    Hotel Diva wins sexiest hotel in my books as of today.

    07/08/09 | Link | Rating: 4.0
    165. Lydia L.
    I had limited choices when it came to a last minute reservation this last weekend.  I ended up staying at the Hotel Diva based on a friend's recommendation and the faxt that Expedia.com said they had something available. The rates were a bit high, but it was last minute on a Saturday night, so I took would I could get.

    It's a very cute little boutique hotel.  The staff was incredibly helpful and friendly, which I really appreciated.  They offer free sake in the lobby during happy hour and they've got some cute little features inside like "The Perrier Lounge".   It was very clean, quiet and comfy.  I especially loved that they're trying to be more eco-friendly with recycling waste baskets, green bath and shower products and light timers.  

    Overall a lovely experience.

    18/09/12 | Link | Rating: 4.0
    166. chloe m.
    Love Hotel Diva and their staff! We have had the friendliest service from each and every member. Seriously talk about above and beyond what you normally get. The rooms are comfortable and clean and the hotel is in a great location. Love that it is dog friendly too since our fur babies go everywhere with us.

    26/11/13 | Link | Rating: 4.0
    167. Nikos M.
    Booked a room here for a a few days and enjoyed my stay. The room had nice decor and lighting, and a clean/comfortable bed. The bathroom setup was a bit interesting, as the toilet and shower were in their own room and the sink was part of the main room. One would have to wonder how many germs are on the inside of the bathroom door handle since the sink is outside. Everything was clean nonetheless.

    The staff is friendly and the location is good but expect to have to pay for parking if you're driving, which will cost you around $45. Overall, Hotel Diva is a nice boutique hotel that I'd have no problem returning to next time I'm in the area.

    13/03/13 | Link | Rating: 4.0
    168. Stephanie M.
    Hotel Diva is one of my favorite boutique hotels in San Francisco, I love the style and and the vibe,  and the location is really close to Union Square, which makes it great for a lot of different activities. While the rooms vary in size, they all have hip features that make it feel stylish even if there is not a lot of space. They typically also have really good deals on suites which is great for a bigger group. Anyone spending some time in SF should stay at The Diva!

    05/12/13 | Link | Rating: 5.0
    169. Courtney W.
    I was EXTREMELY disappointed with our stay at Hotel Diva.  We were really looking forward to it, but felt very let down by our experience.  Our 'salon floor' room, which we paid extra for, was tiny and unclean.  I noticed several stains on the sheets and the bathtub was dirty (we cleaned it ourselves!)
    When we excitedly lifted the blinds to see our view, we were so taken aback to be facing a brick wall!  We couldn't believe a hotel in the heart of downtown had rooms facing a wall.  We didn't have good experience with the hotel staff, the concierge brushed us off when we asked about a nearby restaurant - he seemed too busy to help us.  I was sick one evening, and our on-demand movies didn't work at all.  After trying for several minutes to figure it out, we called down to the front desk and were told we didn't have the permissions to order movies - we didn't even have the right remote to do so! The girl at the front desk was short with us, and we had to call back 2 times before they sent someone up to 'give us the permissions.'  (Why would we need to do this?)  We finally left to go get food, because the guy she sent up didn't know what the fix was.
    I emailed the manager after our stay, and gave him this feedback.  His response was to offer us a complimentary room upgrade the next time we stay at Hotel Diva.  The NEXT time we stay there??  I don't think so!  Sorely disappointed!

    07/10/13 | Link | Rating: 1.0
    170. Laura L.
    I got the junior suite for NYE. The rooms DO NOT look like they do on the website. Alas, it is my first boutique hotel, so my standards were high and yet had a lot of risk.

    Parking $41. Sometimes, don't you just want the information front first?

    Reception desk had a difficult time finding our reservations from hotels.com , took a good 10 minutes, but we got through.

    They allowed us to early check-in at 10:30am. AMAZING. Hmm...I think that is what the 4-star is for. The early check-in.

    27/01/13 | Link | Rating: 4.0
    171. C E.
    A good first impression is important, and this hotel certainly started out on the right foot. A group of guests arrived at the same time and an employee who wasn't even working hopped right in and helped register everyone and get them into their rooms in a timely fashion. When I checked in, I asked for a quiet room and was warned in advance that it wouldn't have a view. The room, although a queen deluxe, was still small. That said, the accommodations were clean and featured modern furnishings, and it was indeed quiet. The hotel is within walking distance of Union Square, the ACT and Orpheum Theatres and other sites.

    Combined with a great rate and friendly staff, I would recommend staying at this hotel and will do so in the future.

    05/01/14 | Link | Rating: 4.0
    172. Victoria K.
    My husband & I lived in San Francisco from 2006-2009, even spending a year just a few blocks from Hotel Diva. When we went back to visit the city, we knew that choosing the right place to stay was a big deal (since the city is totally different from block to block).

    At first, we were drawn to Hotel Diva because of its location & swank interior design. Also, compared to the big chains & other hotels in good locations (aka close to public transportation - driving in SF in nutty!), Diva was a great deal.

    Once my husband & I arrived, we knew we chose the right place. The staff was very friendly, welcoming, & helpful. Our week-long stay was free of issues. We never had any issues with noise from the street or other guests. The bed was comfortable, there was always hot water for the shower, & the room is just big enough to relax without feeling cramped.

    The next time we visit the city - and when any of our friends ask where to stay - we say Hotel Diva!

    17/04/13 | Link | Rating: 5.0
    173. Chris W.
    I've lived in San Francisco for a couple years and have since moved about an hour outside the city. I had a week long conference in the city so I was put up in this hotel by my company. I wasn't expecting this hotel to be a diva hotel...more like Hotel Dive-a. I ended up being very pleasantly surprised. The hotel has obviously been flipped recently so everything is new and the place has a pretty trendy vibe.

    The location, whether you are in town as a tourist or on business, is absolutely perfect because you're so close to downtown and Union Square. Being in town on business, I appreciated that they had a desk in the room and free Wi-Fi.

    My only complaint was the size of the bathrooms and the shower heads. It felt cramped and the shower head reminded me of a high-school locker room but maybe that was the  look they were going for. Regardless, it was a nice bathroom.

    I read on Yelp that guests got some goodies for tweeting to the hotel but I didn't even get a response :(

    26/11/12 | Link | Rating: 4.0
    174. Amy C.
    Close to everything don't expect much beyond that.

    05/12/13 | Link | Rating: 2.0
    175. Kristine P.
    My bf wanted to have a mini vacation to SF during the Thanksgiving holiday so I looked around and saw that Hotel Diva seemed to have good reviews. I looked through their pictures and website and thought it would be a great place to stay for two nights so I immediately booked it.

    Upon arrival, the lady at the front desk asked us for our credit card and name. She was very sweet and all smiles. The first night, I had the hardest time falling asleep due to all the noise coming from outside. I loved how they booked us right in front of the stairs/elevator. We called the front desk and complained of the noise and moments later it was quiet. Right when I'm about to fall asleep my eyes are wide awake to people having sex. I had no idea the walls would be that thin. I'm guessing either the guy was on meds or the girl was faking it... because they were loud and this lasted a while.

    The second night, we were both exhausted from lack of sleep and touring around SF. We wanted to get some good night's rest when suddenly we hear drunks Europeans blabbing and yelling at each other right outside our door. Again, we called the front desk and were told that they called the police.

    Overall, my experience was horrible. Due to lack of sleep, we were both bitter and extremely exhausted. I doubt I'll ever come back here again.

    29/11/12 | Link | Rating: 1.0
    176. Dru C.
    Staying at the Hotel Diva was a relatively good experience. I just wanted to book one night in SF in a good location near Union Square with a reasonable price including parking. It did the job, pain-free and without any major problems.

    *Thumbs up*
    It's all about the location here. You can walk in and around the heart of Union Square, but there's also easy access to the cable car and bus. I was able to find a reasonable rate of $120 for a Friday night. What put things over the top was a $30 extra package where it included resusable shopping bag, $25 gift card at the Westfield mall, some Ghiradelli chocolate, AND valet parking (normally $36 on its own).

    They also provide free hot chocolate at the lobby during the day, and sake at night from 5-7pm. All of the staff that we interacted with were incredibly down to earth and friendly. They definitely made the stay warm and welcoming, even if the weather was rainy and chilly.

    The room itself was just fine -- it was small and cozy but not like staying inside a closet or anything. The decor was simple, modern, and sleek. The bed was comfortable.

    *Thumbs down*
    This is a smaller boutique hotel, so there can be issues with the wait at the front desk if they're slammed. They gave us a room directly in across from the business center room, but luckily nobody really used it.

    Unfortunately, the noise level outside comes with the territory. Our window directly faced a parking lot with a large garage bin, so we would hear bottles braking as people would dump their trash. Of course there's also the occasional shouting from drunk people around 1-2am.

    Be sure to double check your checkout bill. They charged us separately for the valet parking on top of the $30 special package, so luckily I caught that and they refunded that amount. Saved myself $40 right there (and what the heck is a $5 parking tax?).

    26/12/12 | Link | Rating: 4.0
    177. Hayley C.
    I have only stayed here once but certainly intend on returning. Modern comfortable rooms. In a perfect location if you want to go out to varies bars & clubs downtown. The lady working on the front desk and the gents working in concierge where very friendly, which is always nice when checking out of a hotel with a little headache from the night before :)

    I would recommend this hotel to friends in the future and look forward to returning

    21/08/13 | Link | Rating: 5.0
    178. JT R.
    I stayed at Hotel Diva with a couple friends in the junior queen suite. The staff was very friendly and helpful, and I liked the styling of the rooms. I'll definitely be coming back for my next visit to the city.

    16/03/14 | Link | Rating: 4.0
    179. Jacob L.
    Very great hotel in the middle of the best part of SF! Just a few doors down from one of the best ramen shops in the town, this hotel is quite the hidden gem.

    While the rooms aren't huge, they're much bigger than many of the other rooms in SF I have stayed at. The layout was a bit bizarre with the sink being several steps removed from the bathroom, but easy enough to deal with. The bed was very comfy, and the TV had plenty of channels to kill time with. Most importantly, the room was quiet at night, which isn't always the case.

    I only took advantage of the complimentary sake one of the two nights I stayed there, but it was still a cool offering. Just minutes from Union Square, there's plenty of shopping and stuff to do nearby.  Prices were also very friendly, which is always appreciated by the company when you turn your expense report in.

    I'll definitely stay here again in the near future!

    29/07/13 | Link | Rating: 4.0
    180. Riley W.
    I just spent the 29th of Nov to the 2nd of Dec. At hotel Diva. There was not one thing I disliked. It's so central to shopping, the bart, and any convenience store. The employees are so helpful. One of the girls helped us choose a nice restaurant on our last night and booked our reservations. Also we arrived super early (6am) typically check in is 3 pm. However, the manager (I believe) allowed us to.check in earlier and even gave us some candy. We enjoyed the clean rooms, apartment feeling of the room, and how spacious it was.  It was out first time in San Francisco and I'm so glad we booked Hotel Diva. Great experience.

    06/12/13 | Link | Rating: 5.0
    181. Meredith D.
    We stayed here for two nights several days ago. The hotel is mostly fine. The bed is super comfortable and the sheets are very soft. The room is funky looking. The staff was friendly and courteous, though we were a bit disappointed that no one greeted us with much excitement, especially when we had noted on our reservation that we were celebrating a special occassion.

    The sixth floor was fine for us 20-somethings (unless we had our luggage, of course), but it was a bit embarassing to invite older relatives for a visit (they were staying at the JW Marriott one block away) with only one of two elevators working. And even then, working verrrryyyyy slowwwwllyyy. And even then, going down to the basement first every time before going up.

    Our room lacked hot water the first night, which is not what you want after a long day walking around San Francisco. A housekeeper woke us up at 8:50 AM our first morning there. No, we did not have "The Diva is Sleeping" sign up on our door, but we also did not expect to be woken quite that early. No matter, as the paper thin walls let us know that she moved on to the room next door as the vacuum blasted (still pre-9:00 AM). The one washcloth was removed for some reason and never replaced.

    It was nice enjoying the upstairs tea room and the complimentary sake. Our iStereo thing was a good touch as well. However, we did expect more from this hotel.

    19/07/12 | Link | Rating: 3.0
    182. Kathy D.
    The 4 stars goes to the location that Hotel Diva is in.  For a cheaper price compared to the other big chain hotels, this is definitely a great alternative of a boutique hotel.  It is literally a few walks from everything in Union Square!  From the most popular clubs such as Slide, Ruby Skye to restaurants next door Katana-ya, pizza for late night, and the shopping galore!

    The elevators are a definite trip.. It feels like you are in a club since the lighting is extremely blue.  We had 2 rooms for a bachelorette party, which was more than enough since we were barely in the rooms.  One of the rooms were a suite with a wall pullout bed which was nice since it gave us a common area space for our festivities.  I didn't get the chance to enjoy the sake reception that other yelpers mentioned.  The bathrooms are definitely small but it will do.  The beds were comfortable and the decor of the hotel definitely lived up to its name: Diva... I got surprised by random curtains of sexy legs, and sexy bodies, but it was kinda cute/funny.  The mirrors are kinda trippy. I initially though one side was defected since it wasn't nailed to the wall, but then it turned out that all mirrors were like that.. I guess a touch of modernism?

    Warning: it does get noisy even if your windows are closed.  You can't expect silence if you are right in downtown SF.... to think of it.. ANY downtowns of big cities, it will be noisy... We were fortunate with the presence of protesters!

    I would totally come back here again otherwise!

    04/03/12 | Link | Rating: 4.0
    183. Dan N.
    Hotel Diva was a fun place to stay back when we visited SF in November. The rates were cheap compared to places around the same area and the rooms were nicer than I thought they would be. The beds were comfy and the room was very clean- both plusses in my book. The room had sort of a weird layout (after using the toilet you have to walk around the beds to get to the sinks) and some creepy pictures of sexy torsos on the blinds but none of that really mattered.

    We stayed on a higher floor so street noise wasn't really a problem for us.. having lived in NYC for 7 years I can say it was less noisy than that ever was! The hotel had some strange lounges in it that we laughed about; the weirdest one had a lamp that looked like a woman's dress hanging from the ceiling. Free wifi was great and worked the entire time we were there!

    The most fun thing about this place was when we tweeted @hoteldivasf and they brought free gifts for us to our room. I've included a picture of our goodies which were: Boom Boom nasal inhaler (who knows!?) and some nicer face/hair products from Philosophy (Purity, Grace, Hope). Also some Boost energy drink packets.. so I guess it's all good for a caffeine binge. We laughed pretty hard as we walked around SF sniffing Boom Boom. Thanks Hotel Diva, you made us feel like caffeine snorting divas!

    30/12/10 | Link | Rating: 4.0
    184. Craig R.
    Good location and great service.

    Chic, fun and modern decor.

    Staff: all extremely friendly and helpful.

    Other than typical street noise (from being in a city) it's a pretty quiet hotel other than the occasional creaking of the floor or the light foot steps upstairs, but otherwise no complaints.  I was on the backside of the hotel, so maybe that helped. The bathroom was a little small but the size and decor of the room more than made up for that. I would definitely stay there again.

    Location: It's not far from Union Square, Market St or the designer shops. Plenty of restaurants nearby that don't need reservations.

    You can tell that they are trying to modernize an old inner structure, which I thought added to the charm. They have done  great job. If you're wanting high end chic with flawless detail, stay at the "W", otherwise hotel Diva is a great place to stay for location, cost, and decor. I'm looking forward to my return.

    09/04/14 | Link | Rating: 4.0
    185. Trish s.
    Hotel Diva is in a great location, about a block from Union Square. Perfect when you want to walk around and shop in that area! Also, Lefty O'Doul's is virtualiy across the street and has a fabulous plate of corned beef hash waiting for you!

    The beds were very nice and the service was accommodating. No restaurant in the hotel, but it didn't really matter. The only negative thing I have to say about the hotel is that the rooms are very small, so you should take that into consideration.

    03/03/14 | Link | Rating: 4.0
    186. Jana W.
    Stayed here for a weekend of fun in SF and loved everything about Hotel Diva!! The decor was thoughtful and fun, the staff was courteous and helpful, and the location is great for getting to different parts of the city.
    It is in Union Square so if you're not up for the hustle & bustle, this isn't the best spot for you. But I loved that there were so many food, shopping, and transportation options readily available.
    I'll definitely stay here again!

    12/06/13 | Link | Rating: 5.0
    187. LeAnn B.
    Do not stay here if you want to get any sleep. The windows are old, single pane so you can here EVERYTHING outside. The room was ok, the pictures on their website make it look nicer than it is.  The bed was hard and not very comfortable. The bathroom is very small.  The room seemed clean and the employees were very friendly but that's about the only positive things I can say.

    27/07/14 | Link | Rating: 1.0
    188. MNscratch Z.
    Friendly, helpful staff. Funky, unique decor. Great shampoo and bath products. Business center and gym. Super comfy bed and pillows. Neighborhood a little boring but centrally located. I'd stay here again.

    21/03/14 | Link | Rating: 4.0
    189. Suzi F.
    I travel to San Francisco often being that I live in Los Angeles and my sister lives up there, It is less than a days worth of driving or an hour flight; so the city is not difficult for me to get to. I travel up there about once a month and almost every time if I am not staying at my sister's, I will stay at Hotel Diva. Truly for the money you pay at this hotel and the location it is in, considering all the other mega hotels around it, it is totally worth it! I give this hotel 4 stars because truly it is not a 5 star hotel. It is very small but very modern and updated. It is in the middle of union square just walking distance to bars, restaurants, all the shopping you could want and of course Ruby Skye and the Starlight room if you're into those popular attractions.
    The decor is very modern and hip with lots of black and white everywhere, which I love. Beds are comfortable, space is small but it is more of a boutique style hotel. The people at the front desk are always willing to go above and beyond for their guests and always want to make sure everyone is satisfied. I also love the way the windows actually open in this hotel, so many hotels in the city don't allow you to fully open windows or to open them at all, some are sliding doors with a screen or a small knob that you can crank to crack it open, but I love the single pane that slides up to open and let you get the fresh air! have now stayed there multiple times and I still plan to go back again :)

    02/02/14 | Link | Rating: 4.0
    190. Noel M.
    "I'm staying in the hotel, not the motel or the Holi-day Inn."

    I found myself at Hotel Diva once again for a night of festivities.  This time for the Sexy in SF event hosted by the Hotel in conjunction with M!nna (designers of the award-winning Ola vibrator).  

    There was a lot to keep one busy between the Red Hots Burlesque performances and talks by Good Vibrations' sexologist, Carol Queen.  Bossa Nova had a grill set up in the courtyard serving steak strips as part of catering the appetizers.  Libations were provided by many, including Little Black Dress, Le Grand Courtage, and St. Germain amongst others.  It was even the Stein Family Wines premier pour of their blend, Same Sex Marriage.  The frisky could even make a purchase for entertainment later in the evening.  M!nna, Pink Bunny, Good vibrations and Boudoir by Lily provided a variety to satisfy an array of tastes.

    The hotel itself is cozy in it's own way.  The halls are dark which cause the rooms to seem like a burst of light in the abyss.  The rates are pretty affordable considering it's location.  I continue to recommend it to friends staying in the area.

    "So if you wanna come to my hotel, all you gotta do is holler at me."

    18/12/12 | Link | Rating: 4.0
    191. Diana L.
    Great location, helpful staff and the decor is very modern and hip. I've stayed in the room that had a separate room in it and that one was very spacious. But the last time I stayed there, those rooms were all booked and I had to stay in a double with my friends and that room was fairly cramped but still reasonable.

    The staff is really amazing though. My friends and I would call on several occasions throughout the day/night with random things that we needed and they tended to our drunk asses as much as they possibly could. Until next time!

    03/11/13 | Link | Rating: 4.0
    192. Char G.
    Decided to do a labor day get-away w/ my baby!

    The service at the front desk was friendly and helpful.  A Starbucks next door which is convenient

    the rooms are chic, modern & cozy.

    this is a nice place to stay if you want to be close to union square, restaurants & shopping!

    02/09/12 | Link | Rating: 4.0
    193. Dana H.
    I love this little hotel. I love the ambiance and the feel of it from the moment I walk in the door. It is SEXY. It is (easy) walking distance to Union Square and right next to Ruby Skye (for those club goers out there). The bed is gloriously comfortable. The bathtub is great (and I'm a stickler for a tub). Ask for a room on the top floor right in front. The ceilings are very high and the windows are huge and arched. Amazing.

    PS... fun things are found in the safe :-)

    11/01/13 | Link | Rating: 5.0
    194. Jennie L.
    The place is clean and the staff is friendly. However, when I was there, one of the two elevators was broken and was not fixed in the one week I was there. The hotel staffs use the same elevator as the clients, and therefore waiting for the elevator takes forever.  The hotel staffs would also always come to clean the room at odd hours. Convenient location, clean rooms, friendly people, but alot of room for improvement.

    17/12/14 | Link | Rating: 3.0
    195. Dimitra G.
    Starting with making a reservation Stuart & Steve were very friendly & took my last minute reservation very quickly. When i got to the hotel the front of the building & lobby looks very sleek & hip. The front desk staff greeted me & was very friendly. I was able to check in early. When I got to my room, it was very clean & has all the amenities I needed.

    I was very impressed with the rate of the room & the location. I am definitely going to come back & stay here on my next trip out here.

    21/11/13 | Link | Rating: 4.0
    196. Roxanne C.
    Good Location, Very good staff!!! Cool vibe in the hotel and the fitness room was a bonus!!

    10/07/14 | Link | Rating: 5.0
    197. charles h.
    I have stayed in a number of moderately priced boutique hotels in San Francisco and the Hotel Diva is by far my favorite.  Great location, friendly staff and I loved the décor!  it was a great place to spend Halloween weekend and enjoy the Halloween festivities in San Francisco.  I will definitely stay there again.

    03/11/14 | Link | Rating: 5.0
    198. Jovel C.
    Don't go here. I guess it's pretty cheap. But if you want to sleep that won't happen in this hotel. If not for the sirens then there are loud arguments, and if not for yelling there's some homeless dude who likes to play drums from 2am to 4am. Plus the rooms are small and I don't think they changed the pillowcases. Finally, people who are drunk I guess like the staircases since during our stay, it always smelled of vomit.

    09/06/14 | Link | Rating: 1.0
    199. Carol M.
    The only "not so nice" first ~ staff could have been more knowledgeable in truly good food when asked and not afraid to inquire how much guests were looking to spend.
    Okay, all staff members were very nice, but we found most locals really are friendly and helpful...wonderful thing you won't find in all cities!   Evan and Sue(?) seemed to always be on duty, but never lost their charm, great thing!  Know that all staff were pleasant, they just seemed to be at the desk when we would come and go.
    Location of The DIVA is amazing as we walked and walked until the feet screamed for busses and trolleys....great location no matter where you want to go.  Had City Passes, and so many busses passed by the hotel...again, great location!
    You're coming to San Fran, this is a CITY and cities are congested and noisy; but we chose the street side, 5th floor and did not find it loud at all, and slept here Tue-Sun...for a CITY, this is quiet....you want noise, go to Manhatten, now that is noise even at 22 stories up!!  Again, staff offered us a quieter room off the street, extremely informative and helpful......we insisted on the street room; we live in the quiet desert and want to watch the hustle and the bustle.

    Okay, one thing....is it the constant weather?  Seems like 20% do the folks here are homeless or beggars....that gets old after a few days.  Am all for helping my fellow humans, but I can't even move about without a cup coming out at me or someone displaying signs for beer, food, whatever.  Okay, that is San Francisco.....

    Hotel Diva we would stay at again.....no issues, no complaints.  THANKS!  
    Psssst...think they will thank us for our patronage, $$$ and feedback?

    24/08/14 | Link | Rating: 5.0
    200. Linda B.
    Celebrate my girl bday bash n the city

    My favorite spot when there a full house in the city

    The rooms are freaking awesome!! Enjoyed every moment!!!

    25/02/13 | Link | Rating: 5.0
    201. Sophia R.
    My boyfriend and I have visited the city multiple times but have never stayed overnight out of fear that we would end up staying in an awful hotel in a bad neighborhood. We decided to be adventurous and found Hotel Diva on the Hotel Tonight app and it was an AMAZING EXPERIENCE. You have to be realistic and realize that it is an old building and no 5 star hotel, but it's a great safe place to stay. It's $45 for parking (which made us feel safe since parking in the city is a nightmare) the room was clean, cute and comfy. We walked around the neighborhood at night worry free since its in the center of busy and safe shopping in the city. We shopped all over town and had a late night dinner one street over and walked back safe and sound at 10 pm and passed out in the room. Not much of a view but it made me laugh because I felt I was getting the full city life experience! Love Hotel Diva

    12/01/15 | Link | Rating: 5.0
    202. Vicky V.
    Not sure about the good reviews . We just checked in and our room smells well the whole floor smell ( I am thinking it was a smoking floor?). One of the lights in the bathroom is out and the room looks like a dungeon. Bad room super smelly

    Update : once the room was changed (they were super nice) the room was much bigger and nice

    10/01/14 | Link | Rating: 3.0
    203. Jacqueline M.
    Located close to great shopping at Union Square, great eats in the Tenderloin, outstanding bars and lounges, and extremely comfortable boutique accommodations.

    The BART is close by, so getting to and from the airport from here is incredibly easy.  Not to mention the Powell and Hyde street car station is within walking distance.  The hotel has a Starbucks on the right, a fantastic Mexican restaurant with divine margaritas on the left, and two performing arts theatres located directly across from the property.

    Diva is part of the Personality Hotels collection in San Francisco, and this group utilizes a number of talented architects and designers to create unique and personalized spaces for discerning travelers.

    Diva has that ultra modern but Bohemian Chic vibe that I love.  Rooms are decorated in whites, grays, stainless steel, and artfully placed mirrors.  The shades in the windows reminisce of something one would see in a cabaret, creating a sexy allure to the rooms.  The beds are the highlight of these cozy accommodations.  Pillow-top mattresses, European shams on down and alternative down comforters, a generous number of large overstuffed down pillows, and regally soft and fluffy eggplant colored throws to offset the muted tones of whites and grays.  

    Toiletries are courtesy of Philosophy, an amenity that I thought was fantastic - as these are top notch skin care products.

    Free wireless was an added treat, as well as the three lounges for enjoying a quiet complimentary morning coffee, or grabbing a glass of cucumber water.  

    No room service or mini bar in the room, but with the availability of everything from Italian to Korean on the same street and open late night, it did not make much of  a difference.

    Water pressure was perfect, air conditioning and heating system in the room user friendly and working perfectly to keep our body temperatures at optimum level.  

    Overall, just a wonderful hotel with great location, incredibly comfortable beds, and very reasonable pricing.

    HIghly recommend!

    19/03/13 | Link | Rating: 4.0
    204. Pamela G.
    I cannot express enough how much I love this place. I was a little hesitant because of some of the reviews, but the price point was perfect so I figured I didn't have anything to lose.

    As soon as I walked in, I knew I had made the right choice. Sleek and modern decor combined with incredibly friendly service made me feel immediately at ease.

    I booked the Executive King sized room and requested a room NOT facing Geary so that I could enjoy some quiet time. It's 312 sq feet, which was plenty of space. Yes, the bathroom is small, but I don't require much room. Surprisingly, in spite of others saying the dark grey paint made the rooms dim, my room was incredibly bright (I arrived at 3:00 pm). The bed is quite possibly the most comfortable hotel bed I've been in and the bedding was so soft and luxurious. I felt like I could lay in bed all day.

    You have to remember that this is a boutique hotel that was beautifully sprung from an old apartment building. So yes, the floors creak, and you can hear people outside your door. If your style lends itself to a traditionally upscale hotel, this may not be the place for you. If you like hip, modern, eccentric styles, Hotel Diva is perfect.

    25/04/13 | Link | Rating: 5.0
    205. Steven C.
    Good location, good service, good time!

    We unknowingly reserved a room with a queen bed through a phone app, but they were able to switch us to a room with 2 beds.

    Decor: modern, fun, unique

    Noise: It was very quiet and good sleeping environment.

    Service: Front desk was very friendly, especially Eileen.

    Cleanliness: Everything seemed clean and new, no complaints here.

    There was a nice little seating area in our room to enjoy board games. The sink area was a bit small, but can't complain :)

    +They included sleep-inducing drinks in our room. Not sure if it helped, but I appreciate it :)
    + They had free sake in the lobby for 2 hours
    + The other patrons seemed friendly. I smiled at one of them, and told two others to have a good day.

    10/03/14 | Link | Rating: 5.0
    206. Jay L.
    Great location, helpful staff and good accommodations for the price. Booked a New Years trip through Hotwire and I must say Hotel Diva came through. I was centrally  located to shopping and the nightlife. The hotel staff was helpful and friendly. Had some trouble figuring out the lighting system in the bathroom but maintenance came up promptly and showed us what to do. However, the lighting overall was pretty dim in the room which was not great for makeup application. But applying it is second nature, so no biggie.

    Stay away from the Jewish deli/ coffee shop. Even in a pinch, it's horrible. Overall, Hotel Diva is a great boutique hotel that I would recommend.

    02/01/14 | Link | Rating: 4.0
    207. Shifteh S.
    Absolutely amazing!! Sue at the front desk is very helpful and has a lot of great restaurant recommendations!
    Fantastic hotel, great staff and super helpful

    04/04/14 | Link | Rating: 5.0
    208. Anabella A.
    I'm going to be staying there this coming week, so I haven't had my first experience, but I wanted to share my first impression of customer service.  I did just call in to ask a few questions and whoever answered at the front desk was by no means friendly.  It sucks because that is officially my first impression.  I realize that maybe the guy (it was a male) hates his job...sorry for him.  I hope my stay makes up for the phone call today!

    26/10/14 | Link | Rating: 3.0
    209. Krista C.
    Staff was super and the rooms were spacious, clean and Awesome! Totally unexpected and lovely!

    16/02/15 | Link | Rating: 4.0
    210. Tony C.
    I recently stayed at Hotel Diva for 3 nights. It was my first time staying at a Personality Hotel and I loved how convenient the location was to Union Square, Starbucks, and many fine dining restaurants nearby. The decor is very modern and posh.

    But there are a few things that bothered me. First of all, there were never any water bottles or beverages available for my room. I don't even mind paying a premium price for beverages in the room, it's mostly the convenience I was looking for that I'd expect from a modern hotel in a big city.

    Also on one of the mornings there, the water in the building completely stopped working. I couldn't brush my teeth, shower, or use the restroom. Luckily the hotel staff told me I could use a vacant room at their Kensington Park sister hotel to get ready for the day, but it still was a huge inconvenience. I wasted my time getting there, checking in, getting ready, and ended up being late for my scheduled meetings that day.

    Next time I'm staying at the W.

    15/06/13 | Link | Rating: 2.0
    211. penguin p.
    VERY FRIENDLY STAFF! THANK YOU FOR BEING AWESOME!

    YES...this place as expected is pretty darn loud since its in the heart of downtown....

    perks:tea room,free sake at 5pm (just regular $10 bottle) downstairs has a thai restaurant and a ramen place both close at 1am! so if you're hungry at midnight yes u can se still get food! :D
    cool decor

    downside:
    tiny hotel probably the same size as someones room....its like a studio...
    loud
    homeless ppls on the st

    i'd probably stay here again if I'm in town.

    21/03/14 | Link | Rating: 3.0
    212. Mimi S.
    I am absolutely in love with Hotel Diva! As an avid boutique hotel goer, this one hits the nail on the head. From the friendly and accommodating staff, to the unique, clean and comfortable rooms, to the location - the Diva can't be beat. Add another plus for being dog friendly!

    I will say - one of the houskeepers was very antsy in cleaning my room, so despite the fact that I put up my DND (I had a dog in the room and didn't think she'd be comfortable entering without one of us in the room), she still came in and cleaned the room when we were out. That made me a tad bit uncomfortable, but hey, at least the room was clean!

    Just a tip, if you can avoid driving, DO IT! Parking is $45/day! And they say LA is expensive at $28/day! Probably the only bad thing about this property.

    Hotel Diva will definitely be my home away from home when visiting SF!

    17/01/14 | Link | Rating: 4.0
    213. AL B.
    Location-Service-PEOPLE!!
    First I like how they will take care of your car for you once you get to the City-it's $40 a day but definitely worth it-they pick it up curbside and bring it back when you are ready to leave.

    I am a fan of Small Boutique Hotels-especially in a City. The Staff was exceptional!
    Eileen was so genuine, happy and very helpful! The staff also were able to give us easy directions-excellent recommendations and accomodate my sick room-mate!
    Kudos to Eileen, Evan and Christian!! In fact the next time I book- I am going to check to be sure they are still working HERE!!

    Location-Starbucks right off the Lobby opens early and offers more than just a cup of joe-which is handy if you are heading out early in the morning and need something like a great breakfast sandwich! Walgreens is about a block or less-good restaurants-Cable Cars, Union Square- all walkable and all right outside the front door!!

    Rooms- Junior Suite King was comfortable- but I wish there were more rooms with the 2 NICE BeDS- which when traveling with friends on the weekend is preferred. Also more rooms need to have the SINK separate or an additional sink outside of the Shower/toilet area. I know City Hotels can be tight on space but Diva has done a great job of modernizing rooms!

    The Shower is a bit tricky to figure out--??? but once you have mastered it provides HOT showers! Not sure if it was tall enough for my 6 foot friend but...

    I think instead of a Murphy bed which was so-so on comfort-it would be better to have a comfortable Futon??

    Lighting in the room could be improved-along with more LIGHTING in the elevator!

    Will stay again- Modern, Clean, Simple and the STAFF puts this in the Will Book Again Column!!

    01/02/14 | Link | Rating: 4.0
    214. Caroline F.
    I stayed here with my boyfriend while we on vacation and this boutique hotel is absolutely diva-licious!

    Located in the heart of Union Square - walking distance to everything and anything.

    The halls and room were a bit dim, but I guess it's because of the dark, mysterious ambiance they were going for.

    Price was reasonable, considering we were staying in the city.

    The hotel room was a bit small and the bathroom was even smaller, but everything about the color and furnishing made it so chic!

    I just love how I woke up to the window "lady legs" shades. It made me chuckle.

    Customer service was great and very friendly and informative! I have no complaints.

    Although, I am one to try out new places, I wouldn't mind staying here again on my next vacation to San Francisco!

    12/02/14 | Link | Rating: 4.0
    215. Alexandria T.
    First of all- I thought the name was charming for hotel- boy was I wrong! The elevators were down, the room has one soap with shower and sink separate- the pillows are so uncomfortable- to top it off- I asked for a shuttle and phone call when it arrived and I got nothing and shuttle left me. This is the worst hotel I could've stayed at. Do not stay here unless you're desperate

    11/12/14 | Link | Rating: 1.0
    216. Christina P.
    I'm wavering between three and four stars for this one, but then I consider the very reasonable prices I've seen here  - a rare thing to find in an SF hotel. Add to that the friendly service I received, the spacious room, and their cute concept of having different themed lounges throughout their hotel, and I feel comfortable resting at four stars based on my experience.

    Though hotels in downtown SF are notoriously noisy due to old, thin walls and traffic and crazy bums outside, this one was nice and peaceful because I didn't have a street-facing room. I did think the layout of the room was odd, with the sink really far from the toilet and shower, and weird lighting in the toilet/shower area that kept turning off no matter how I set it. As for the decor, they did try to update it with cute touches here and there but it's pretty bare bones for the most part.

    They have small rooms reserved on different floors for guests to hang out on, with different themes. I hung out in the tea room for a while for obvious reasons (I love tea). It was nice to have a place to get some work done besides my room! The lounges are pretty small, though, so if someone else wanted to hang in there too it'd be pretty cozy.

    It's not my first choice when I'm in town, but if my go-to's are booked up or crazy pricey, I'd have no problem booking at Diva again!

    26/07/13 | Link | Rating: 4.0
    217. Kate T.
    This hotel was really nice except for the noise facing Geary street. The windows are not sound proof! I'm from san diego and it is quieter so I'm not used to the noise, but I really didn't expect honking all night. I still can't sleep.. I didn't see any reviews addressing this but it's so loud :( also, the walls were thin.

    Decor was great. Rooms were big...

    30/03/14 | Link | Rating: 3.0
    218. Duane H.
    Stormy and I just did a weekend in SF. We use this hotel on a regular basis because it just works. Funky IKEA decor and friendly staff. You're at Union square and right in the thick of things. They also have a sweet deal on parking which may not seem like it at first until you acknowledge that its valet and you have in and out privileges.
    What can I say? I use this place regularly for a reason.

    07/10/13 | Link | Rating: 4.0
    219. David S.
    Great location and a great time.  If you want cookie cutter and predictable, this isn't for you.  The place exudes personality, not predicable.  

    Rocky Horror Picture Show playing on a loop in the lobby.  Georgia O'Keefe and Sigmund Freud would love the decor.

    The price is reasonable, the neighborhood is great.  Galleries, diners, Bars all in walking distance.

    As for the negatives:  The rooms and bathroom are tiny.  Parking is extortion.  

    But, considering that it's downtown, clean, safe and interesting:  I'd choose this everytime over any chain room.

    06/08/14 | Link | Rating: 4.0
    220. Eska P.
    We found Hotel Diva last minute after finding another San Francisco boutique hotel unsatisfactory. We were pleased with the location, the price and the lobby upon arrival. The front desk staff was extremely professional and behaved as though the hotel was elite. Lovely fresh flowers and a hospitality station offering chilled sake or cucumber water made a good impression. Our room was on Geary St. so we were warned by the staff that we would have street noise. The purple light in the stainless steel elevator up to room 302 was a fun touch. As soon as we opened the door we were delighted by the window blinds in our small but comfortable room. They feature sexy silhouettes of ladies in lingerie which is a theme at Hotel Diva. The room decor in purple and gray was spare but stylish. Linens were decent and the bed comfortable. The TV was quite large and had a great picture. The bathroom was small but spotless with towels that were new and above average. TP was cheap but hey- you can't have everything. The street noise turned out not to bother us in the least, as a matter of fact we slept great and appreciated being able to open the windows. The fact that Starbucks is connected to the hotel for perfect morning coffee was an added bonus to staying at Hotel Diva San Francisco. We will return for the service, location, comfort and value.

    17/01/15 | Link | Rating: 4.0
    221. Crystal K.
    like-
    room, vibe, location

    meh-
    weak gym, expensive valet (and in+out takes at least 30 mins even though they'll tell you 15mins upon check in - they use a third party)

    02/01/15 | Link | Rating: 3.0
    222. Jess Y.
    Not sure why it took me so long to write a review. I booked a night here for my boyfriend's birthday. It's a couple blocks from Union Square. The loading zone had so many cars parked there that were blocking new patrons from checking in. I had to wait on the other side of the street before going around the block to pull up in front.  We checked in and got to our room. It was a little small especially the bathroom.

    The bed was very comfortable. The view was of the other side of the building. As with all places in SF, space is limited and crammed to fit everything. It was a very nice getaway. Would possibly try out some of their other hotels. It was a little pricey but it's right near union square which is convenient. We received valet parking because I booked a parking package. Instead of a gas gift card I received a cute SF Starbucks gift card.

    It was a bit noisy but it is the city.

    23/07/14 | Link | Rating: 3.0
    223. Chris R.
    Very unique hotel in a fairly good location. Blocks from shopping and Union Square. Really well priced. Definitely would return again. I would suggest taking the valet parking as it was a very hard to find parking (like rest of SF) and where we did park resulted in a $66 fine... Valet was only $45 :) and was conveniently connected to a Starbucks.

    02/02/15 | Link | Rating: 5.0
    224. Mark F.
    Exceptional service really made this hotel stand out.  Deluxe queen room was small, but well appointed, clean, and modern. Love the decor in the rooms and common areas.  I'm a Marriott Platinum whore and wasn't paying $280-380 for the Marquis or Union Square or Courtyard just to get points. Very glad I did. Location is excellent - blocks from Union Square and Moscone and surrounded by more fantastic dining that you can even take in if you're here for a week. Oh, and there's a Starbucks literally attached to the lobby so you're good for caffeine (although Blue Bottle and others aren't far either). Great value for a very unique boutique hotel. I'll stay again next time I'm here!  The ONLY things keeping this from 5 stars was iffy, unsecured WiFi, no HD channels, and the rooms like mine not at the front have literally no view ( it's a trade-off as the view rooms get all the street noise from Geary).

    04/02/15 | Link | Rating: 4.0
    225. Rachelle W.
    Cheesy and cheap in a great location. Thats how I'd describe this joint. They were dicks and put me in room 305 the first night I was there, right above the alley where they sump glass recycling ALL NIGHT LONG. Literally the worst night of sleep I've ever had. The worst part is when I asked to be moved the next morning they were like, "yeah... that room is super noisy..." since Im sure everyone complains about it! WHY put a pregnant woman in this room??? RUDE! Anyway, I feel like this place tries pretty hard to be trendy but it seems sort of cheap and run down in a Forever 21 way. Whatever that means.
    That being said, its very well priced and clean enough to not worry about bed bugs... so a good option if on a budget.

    17/02/14 | Link | Rating: 3.0
    226. Eva C.
    Yikes dudes and dudettes...

    We stayed here for a bachelorette weekend...

    Rooms are thrown together to try and look cool/hip... Not fooling anyone. Looks like they got all their stuff from a cheap Ikea.

    Rooms not soundproofed AT ALL. Horrible. You could hear people just walking past your room in the hall... Not the mention the windows. Were there windows? Could have fooled me for all the freaking sound they let it.

    My biggest gripe is the obscene cost of this room, for such poor quality. I've stayed at Holiday Inns that were more comfortable and quiet than this place. I realize it's all about location, but fuck...

    Very disappointing.

    03/08/14 | Link | Rating: 1.0
    227. Jennifer H.
    I came across this boutique hotel while searching for someplace to stay during the Women's Nike Marathon. I then proceeded to look at other Yelper's pictures to get a true "peer" perspective of Hotel Diva. Then, I stopped and pondered..  "Hmmm both Marriott hotels are more expensive, and the JW is fully booked the weekend of October 18th, so why not?!" With my AAA discount at hand, and little time to spare, I booked a larger size room (I guess there are two sizes), since there would be 4 of us staying together for close to $300 a night. Yes, I choked, because rooms in Arizona even in Scottsdale tend to be less for staycations, but I was at the mercy of time and convenience.  As advised, Hotel Diva was a convenient 2 blocks from the race start at Union Square - a woman's dream (if you love to shop), but that woman's husband's nightmare.

    Hotel Diva is convenient! It's connected to a Starbucks and a restaurant on the other side. All on the same street, within a block, there is Italian food, Mexican food, sushi, an Irish bar, and a regular posh wine bar named, Eno Wine Bar. There's even a Jack in the Box on the corner for all of you who don't mind the stigma of fast food munchie meals post 9pm.

    From the moment we walked in the Diva Hotel, the concierge already had a room ready for us (this was sheer luck he said though), because we arrived at around 11am to noon-ish and check in isn't regularly until 3pm. He also bared his concern for how we would get back to the airport on Sunday after the marathon, so he recommended that for the same price or close to (within $10 give or take) as a shuttle or taxi, we can use their driver. As promised, their driver got us to the airport on Sunday promptly as planned (even though we had to adjust our time for an unplanned late check out). For around $50, the convenience was worth it, and had it not been for the concierge, we totally would've forgotten about planning to get back to the airport - we would've just taxied it.

    Our junior suite room had more than ample room! When we walked in there were two rooms. The first room had a desk, a Murphy bed, a small sitting table and a sink to mix drinks. There was a second sink down at the end of the tiniest hallway ever that led to the bathroom on the left and that 2nd bed room on the right. It was nice that the sinks were outside of the bathroom since people could get ready without having to wait. That 2nd bedroom housed the safe in its closet. It was hilarious to see a condom package inside the safe that encouraged practicing "safe sex." I am not kidding! There was an actual sign that said that!
    We were fortunate to have a view of the street instead of another building, so I enjoyed watching people walking and cars drive by. Living in the suburbs, it's not everyday that there's so many things to see and unfamiliar noises - incessant cars beeping, people scurrying along the way, and buses driving by. I mean I hear that once in awhile but not consistently.

    My only complaint happened on Sunday, when we had to pay $150 for a late checkout at 2pm instead of 12pm. I am grateful that we were able to even get the courtesy late checkout at 12pm first off, but for reasons out of our control, we had trouble getting back from the marathon finish to our hotel by 12pm. We could've walked another 3 hours back to our hotel, or Hotel Diva said that they could contact a personal driver service since their own driver was already busy at the time for $150, but no, our group had to "eat it" and pay the $150 just to make sure we were not kicked out of our room.

    I understand their side, but we were still frustrated, as one can see. It's already so expensive just spending a weekend in San Francisco though, so what's another extra $150 right?

    Overall, our experience at Hotel Diva was great. Our conscientious concierge who checked us in, the spacious room that we stayed in, the convenient location, and the free daily sake at 5pm, all contributed to an unforgettable weekend for our group! I would definitely return here again.

    26/11/13 | Link | Rating: 4.0
    228. Angela C.
    I was looking a hotel for the Nike Women Half Marathon for Union Square. Things to consider before booking here:

    1.location was great! I only stayed for a night  and it was nice to walk to the event. Shopping areas and delicious Japanese restaurant (Katanaya) is next door.

    2. The hotel is OLD. Elevator squeaks, rooms are SMALL. You can HEAR Everything! It does have modern decor, but it's very tacky to have a, "do not steal or we will charge your card list." They placed an itemized list of things in your room including the cost of each item. For example, a plush throw. $200. Ummm looks like the hotel bought it from target for $20. Bottle water in your room is $3.50 each. If I am paying $400 a night, the hotel should provide complimentary water.

    3. If you are booking for an event and can't make it in time for check out, beware of $150 charge. They will not accommodate you at all. Speaking of accommodations, you can't check in early either. I reserved a King bed and they gave me a queen bed, but was quick to sell me a double bed room for $60 more.

    4. Over-priced! Go to the Westin. $300-$400
    A night during an event weekend. Before booking, look 24-48 hours before arrival, hotel diva listed for $200 a night.

    Overall it was OK, but next time I will go some where else for paying that much.

    19/10/14 | Link | Rating: 3.0
    229. Jessica M.
    Perfect location in union square. Bathrooms are a bit small but great room, comfy beds. Blackout blinds and an iPhone dock/alarm clock.

    23/07/14 | Link | Rating: 5.0
    230. Erin D.
    Positives:  right in the center of the action of Union Square, and easy to find when driving into the city.  Front desk attendants are very friendly and accommodating, and a Starbucks coffee shop is attached to the hotel lobby.  Rooms were clean and cleaning staff was AMAZING!

    Negatives: pricey stay.  Rooms are not guaranteed- we booked a king suite and were placed in a queen suite without explanation.  Parking is $40 a night, and the first night the valet left our car on the street until 2 am (the manager was extremely nice and refunded our first night valet charge, and apologized for the problem.)  The rooms and bathrooms are tiny (however, this is what we expected from a boutique hotel.)  Thankfully we were at the back of the hotel, but the front seemed to be very noisy from the street and arriving guests.  The valet took a very long time to retrieve our cars, although the garage seemed to be right around the corner.

    Don't steal anything--- they give you an itemized list of what you will be charged if you have a mindset to take the coffee maker (which I had never considered until there was a huge note saying "DONT STEAL THE COFFEE MAKER!" in front of my face.)

    Overall, this is an okay hotel, but there are probably less expensive ones outside of the heart of the city.  We were near a cable car stop (NOT PUBLIC TRANSPORTATION!) and the hotel concierge was friendly about giving us maps and directions to sightseeing spots.

    19/08/14 | Link | Rating: 3.0
    231. Matheus G.
    I stayed at Hotel Diva while in SF attending Dreamforce. It's really close to Union Square and other attractions in Downtown. The hotel is very cozy and the staff are friendly and helpful. The bedrooms are roomy and clean.

    Still, the price is not the best I could find (a little pricey) and the AC does not work properly (and are noisy).

    During the winter, or in cold days, it must be much better, though.

    No breakfast. Free WiFi.

    Stayed October 2014, traveled on business

    27/10/14 | Link | Rating: 3.0
    232. Brad B.
    Definition of diva:

    diva [dee-vuh, -vah]
    noun, plural divas, dive [dee-ve] -- a distinguished female singer; prima donna.

    Exactly how I felt... like a distinguished female singer/prima donna!

    This was my second time staying at Hotel Diva in the last two years, and both times they have been beyond exceptional. From the time I checked-in, excited and with a quick skip in my step, to my haggard and hungover check-out, they were consummate professionals the entire time.

    On both visits my rooms were gorgeous! They were decorated well, full of modern necessities and were also loaded with a ton of other minor details that made for a very comfortable stay. Pillows with Iphone pockets?! Yep, that happens here.

    My room on my most recent stay happened to be a suite - well worth it, folks. It overlooked the bustling street below but was situated on a high enough floor that the noise was not an issue. It had a small but cozy entrance/chill out area that was perfect for me to throw my bags, kick off my shoes and toss my dirty laundry since I was flying solo on this trip. It kept the bedroom portion of my room clutter-free and void of any obstacles when jumping on the bed. Not what it was intended for but it's how I used it! Don't hate on the life of a single dude!

    I personally love the location of Hotel Diva. There is a late night ramen place next door and a Starbucks attached to the lobby. I particularly enjoy this Starbucks... the line sucks in the morning, but they don't bat an eye when you wear your sunglasses during the agonizing wait for your latte after a long night of Fernet shots. Oh, San Francisco... I will be back.

    30/08/13 | Link | Rating: 5.0
    233. Cindy H.
    For a one night stay it wasn't bad at all. The bed was comfy, I love the snuggy purple blanket they had. Rooms were a little small but the decor was cute. Staff was friendly. The hotel is in the middle of everything. The clubs were close but not walking distance. A lot of food near by but I ended up eating jack n box. I say it's a good place for girls night out. Nice one time experience for me.

    16/03/15 | Link | Rating: 3.0
    234. Jason F.
    Great location and central to the city. We were unfortunately burdened with the fact that one of the elevators was broken and was not fixed all five days we were there. As a result the other elevator was too slow. The fact that the elevator car itself was quite small meant we had to wait up to ten minutes for the one car to take us up and down.

    There is free wifi but no complimentary items such as newspapers or room service, but overall the place is decent value.

    20/11/14 | Link | Rating: 4.0
    235. Alex L.
    I just had my second experience with Hotel Diva, and unfortunately those few elements that gave me a favorable opinion the first time were no longer there, and then some. It's just hard to recommend a hotel with one or two glaring problems on each visit.

    The "problem with my sheets" that I alluded to in my first review was a rogue hair of the curly kind. That was nothing compared to visit number two. This time I was given a street-side room which I returned to after 9 pm only to discover a cacophony of construction going on directly outside my window and in the Starbucks next door, which included jackhammers, yelling and a persistent hammering on the wall above my bed. To her credit, the front desk clerk was very attentive and quickly switched me to a deluxe room on the top floor. Apparently deluxe means a slightly-larger room that includes an uncomfortable pleather couch, as there was really nothing else to differentiate it from the lesser suites. If I had to pay for the upgrade, I would have been really disappointed.

    While attempting to start the shower the next morning, the entire handle came off the wall in my hand. I attempted to put it back on with no luck. I called the front desk and got no answer after many rings. I did finally get it back on, but at this point all the little problems I'd had were building to a pressure point.

    Hotel Diva benefits from having a location somewhat central to downtown happenings, slightly cheaper than average prices and friendly downstairs clerks. But other than that there is not a lot I can recommend.

    18/03/14 | Link | Rating: 2.0
    236. Abby S.
    My initial reaction towards Hotel Diva looked a little bit like this scene from the movie Clueless... bit.ly/GRapbp - "Way harsh, Tai." But instead of insulting Hotel Diva's virginity, I likened her style to a girl with a muffin top and lipstick on her teeth.

    After going all Mean Girls on Diva within the first 24 hours of my stay, am trying to reform the snotty attitude and focus on the positive aspects of this Personality hotel.

    Let's talk about the good things, shall we?
    + Clean rooms - #1 most important factor when bedding down for the night
    + Safe - When in SF, you never know what lurks around the urine scented corner. No fear here, assuming you keep your wits about you.
    + Comfy beds - All of the aforesaid crankiness melted away after the first night's sleep.
    + Central location - A short walk to Market St, the hub of SF mass transit and shopping galore.
    + Large corner rooms - My room had a desk, coffee table with two chairs as well as a full closet and mini chest of drawers. Bigger than quite a few studio apartments in the neighborhood.
    + Complimentary Wifi for guests with strong connection - tres necessary when on a work trip

    Then why was I behaving so catty? The decor screams "Sex dungeon gone wrong" OR, depending on how you see it, a reject from Madonna's Blonde Ambition Tour. It's trying WAY too hard to be sexy... and fails miserably. There's nothing sexy about grey walls or '90's modern accessories. Kept peering around the corner to see if Patrick Bateman from American Psycho would there to cut me into bits while jamming out to Phil Collins.

    It's all about what's on the inside, right? For the most part, yes. Hotel Diva has a heart of gold and plenty of great things going on, so don't let outward appearances skew your opinion as it did mine.

    10/10/13 | Link | Rating: 4.0
    237. Boris C.
    Hotel Diva is the first boutique hotel which my girl friend and I lived during our trip in San Francisco. We booked the king size room and it's pretty clean. The service is good and the location is very convenient. However, the bathroom is quite small and there is some noise from the street in the midnight, especially in the weekends.

    27/03/15 | Link | Rating: 3.0
    238. Bruce W.
    If you ever need a one night stay somewhere in Union Square in the city this was a coo lil spot to stay at. Beds and bathrooms were clean. Decor was modern n up to date. Reserved the room through a app so got it at a discounted price which made it even better. Worth a try.

    The only downfall was the $45 for mandatory valet parking unless you cab it in or know of a cheaper overnight parking in the city. If you do, let me know!

    17/12/14 | Link | Rating: 3.0
    239. N D.
    Spent almost a week here and it was definitely a pleasant experience.

    Positives:
    - friendly staff
    - great location right downtown
    -  Starbucks next door
    - clean modern rooms

    Negatives:
    - only 1 elevator was working at the time
    - could hear people in the hallway talking so not very quiet
    - my room was on the smaller side

    08/03/15 | Link | Rating: 4.0
    240. L H.
    Clean facility. Friendly and helpful staff. Small rooms with a modern decor. Close to Union Square. Has valet parking. $45 for 24 hours. Parking structures near by have some better prices. Very comfortable bed. Thin walls and the sounds of the hallway do come thru.

    29/03/15 | Link | Rating: 3.0
    241. Laurie K.
    I hosted a meeting at the Hotel Diva, and was delighted with the service they provided. The room was just as they had advertised, and was convenient for our needs. The AV equipment worked flawlessly. (Well, the equipment Hotel Diva provided worked flawlessly. I wish I could say the same for our own.) The front desk staff were friendly and helpful, the location was perfect, the decor was fun.

    13/05/15 | Link | Rating: 5.0
    242. Mom O.
    My work put me up here for a week earlier this month.  I was walking distance to all meetings and that was really convenient.  

    PRO:  
    central, easy to navigate location
    Large room
    incredibly warm staff
    comfy bed
    great water pressure
    Free fast wi-fi

    CON;
    Elevator down for a week
    long line in Starbuck's in the lobby even at 7am and that's the only coffee available
    moody lighting in the rooms which is pretty but useless if you're in town with work
    my room had a view of a wall
    gerbil habitat like layout that was kinda dreary

    15/12/14 | Link | Rating: 3.0
    243. P S.
    Really enjoyed our night here. It's a small boutique hotel on the border of Union Square and the Tenderloin (which is seedy, but less seedy than it used to be). The decor was charming and the place seemed very clean. The desk clerks and concierge were friendly and efficient. Our room was cute and comfortable, if not spacious. The only annoyance was being woken up by a man coughing a lot in the hallway outside our room. Otherwise it was quiet and peaceful. I would happily go back.

    The Starbucks off the lobby came in handy, and there are tons of restaurants and bars in the area, including a 24-hour diner and a Jack in the Box on the corner (handy in a pinch). There are plenty of parking garages in the area -- I paid $32.50 including tax for 24 hours (with in/out privileges) at the Pro Park lot around the corner on Mason.

    11/01/15 | Link | Rating: 4.0
    244. Sarah M.
    Peter and Carlos are EVERYTHING! They made my dearest friend's bachelorette party fabulous and made sure that we were taken care of! They are friendly and courteous! I will definitely be back! Love you. Mean it.

    02/05/15 | Link | Rating: 5.0
    245. Candice P.
    Stayed here for 1 night for work in room #309 (deluxe king)

    Positives
    - comfy bed
    - large bathroom with separate toilet (some reviews said they had a tiny bathroom)
    - friendly staff
    - Starbucks adjacent to hotel
    - couple blocks to Union Square

    Negatives
    - rooms not sound proof (you could hear doors slamming in the hallway)
    - found a couple of curly hairs when I removed the covers (I hope this was the cleaning lady's & that the hotel actually changed the sheets.)
    - horrible valet system (My husband & I came back to the hotel at 9pm & did not see a valet. I talked to the front desk staff & he said to leave the car out front. I said there was no room. He said it was okay to double park. I'm sorry...I'm not leaving my car double parked at night. He called the valet, & they finally showed after 10 mins. I understand that the valet company services a few hotels, but there has got to be a better system. They also tell you to call 30 mins in advance when you need valet to bring out your car. I might as well have parked my own car in the lot down the street. For $45, I expect way more.)

    06/09/14 | Link | Rating: 3.0
    246. Jackson Y.
    Oh my goodness, this hotel doesn't look like much from the outside, but what a fabulous place. I mean it's not the Ritz or anything, but, it's not bad!

    Parking is around the corner on Taylor, its $40 / 24 hours or $25 for every 18/hr. Its really weird how they structured it like that. Parking early bird special is 6-9am check in and leave before 6pm for only $12.

    If you search hard enough, there is parking lots on geary or jones that cost way less and you don't have to come back and pay the guy at the lot. Really inconvenient to come back every 18 hours. I GUESS THATS LIFE IN SF. Parking is always a struggle in a big city.

    Such a convenient location. The rooms are not bad, and beds are super comfy. Free Sake from 5-7pm. Pretty cool. I wouldn't mind coming back here.

    15/08/14 | Link | Rating: 4.0
    247. Joanne Orion M.
    I attended a meeting at the hotel and checked out a room, too. The location couldn't be better--it's a few blocks away from Union Square, the shopping mecca of the city, and is surrounded by inexpensive places to eat. Transportation to any part of the city is available from here, and the best part (other than the cool modern rooms)? The price is quite reasonable, especially for the location. It's right across from ACT (SF's best live theater venue), so theatergoers can spend the night after a show.

    28/04/15 | Link | Rating: 5.0
    248. Wendy V.
    This hotel provided a great spot for our meeting. That wasn't all. Fun decor, from the front sidewalk all the way through the rooms, an awesome staff who was so helpful, and a great location make this a fun place to stay in a city of great hotels.

    28/04/15 | Link | Rating: 4.0
    249. Andrea R.
    I was really generous with my star ratings back in '06 or perhaps had lower expectations when it came to hotels. Note to self: never return to San Francisco during Dreamforce because it's very unlikely there's going to be a hotel available. Fortunately (or perhaps unfortunately), I was able to secure a room at the Hotel Diva.

    The OK:
    - A bit of a shady location (didn't feel entirely safe walking around there at night), but it is a few blocks from lots of great shopping. That is if you actually have time to shop when you're in SF. Sadly, I never do. Also around the corner from one of my fave sushi spots, Ryoko.*
    - Friendly service. I had a lovely conversation with the guy who checked me in.

    Why I'm not coming back:
    - The dark, dreary atmosphere (hallways, rooms, etc)
    - The room itself was the same size as my closet, which i don't find to be particularly large even for a closet
    - The bathroom was so small that there wasn't even a sink in it. At first I feared I wouldn't be able to wash my hands 95 times to ward off any threats of ebola (yes- i'm paranoid), but it turned out there was a sink in the corner of my actual room.
    - The thin walls. I purposely picked a room that didn't face Geary so didn't have to deal with street noise, but I did hear the occasional cough/sneeze from my neighbors.

    It was fine for just a night, but I'd be disappointed if I had to stay there again. Fortunately, San Francisco usually has a plethora of good hotel options to choose from.

    * yelp.com/biz/ryokos-japa…

    16/10/14 | Link | Rating: 2.0
    250. Kenny G.
    I'm actually checking out of the hotel as I type this and I can't necessarily state that it was all that bad of an experience.

    Managed to secure the rate of $108/night on Booking.com (don't hate me too badly) on Christmas night!!!! Felt I needed to jump on it as I noticed that the rates would be jumping up an extra $150 dollars or so for the night after Christmas when we'd planned on being in Carmel.

    The rooms are quaint yet tastefully appointed and the location is STELLAR!!!! Somehow however, having driven from Los Angeles, it's eerie to see how you kind of, acclimatize to it all.

    Word to the wise: While the rooms seem to have tucked an outlet into every corner.....DO NOTTT FORGET TO BRING YOUR CHARGERS WITH YOU. As posh and trendy as Hotel Diva would like to think that they are, they still haven't located a way to step into today's technology as there were no USB ports for cell phones, iPads, laptops, etc.

    Additionally I'd like to concur with every other reviewer's commentary in the sentiment that these rooms bear absolutely no type of insulation. I could literally hear each and every conversation, scratch and fart from my "neighbors" and passersby. With this being stated, I began to feel a bit sorry for those occupying rooms next to us.

    My partner and I were both getting over colds and I can only imagine how much of an inconvenience coughing would be if I'd personally overheard it thru the walls. We were in room # 503 and despite it being somewhat tucked away, the noise from out of the window (that faced a brick-like obstruction) let alone the hallways and corridors was really quite bothersome. I'm guessing the windows aren't dual-paned.

    In addition I feel compelled to replicate every other review by stating that one of the elevators was still OUT OF ORDER. The bell guy took luggage up since we spent a 1/4 of our mortgage on valet parking but check out was all the more interesting having to move 3-4 suitcases and bags from the 5th floor back down. To those issued rooms on higher floors...

    GOOD LUCK WITH THAT STRUGGLE----

    Back into the room however, the beds were just.........meh. This place isn't exactly the Ritz so I didn't really expect to check in and relax on a TempurPedic let alone pounce on Macy's Hotel Collection. I suppose they got the job done, so there I digress.

    Last and certainly not least, while I certainly wouldn't go so far as to knock this place off of the list, I'd definitely like to offer the suggestion to those of you looking to stay here: CHECK YOUR LINEN AND INSPECT THE BATHROOM PERSONALLY .

    Apparently housekeeping does a bit of a rush job. I located a blonde yet black rooted hair around the toilet seat upon entering yesterday afternoon. For all I know this could be from an armpit let alone a pube but it does warrant enough concern to raise an eyebrow.

    26/12/14 | Link | Rating: 3.0
    251. Omed B.
    First time visiting San Francisco and I had to find a good hotel in a great location. I'm glad I decided on hotel diva. The location is great and it's a very clean and pleasant hotel. It's also connected to Starbucks which is great! The staff here was very friendly and accommodating with my requests. The cleaning ladies were adorable and very good at taking care of my room. The king sized room is so nice and clean, as well as modern up to date unlike other hotels. I had an issue where we were unable to access our room one night due to a malfunction in the lock. The staff did their best to get it fixed but because it was so late at night they couldn't due to maintenance unable to come at that late hour. They were quick with giving us anther room and they even refunded the money for that one night which I really appreciated! I love this hotel and on my next trip back here I'll be coming to stay here again! I highly recommend this hotel!

    23/03/15 | Link | Rating: 5.0
    252. Yoho C.
    Best ever! We will def come back again. I was suspicious before getting there due to some extreme reviews. However, after a rough day with bad luck happened on me and my girlfriend,  we arrived this hotel and received a warm greeting from their front desk. We were not assigned on the "noisy" side of the hotel, and we smell nothing bad as some people commented. The room was relatively big, beautiful and super neat! No toothbrush/paste provided though. And we decided not to use their valet parking, instead we parked in the O'farrell garage, which is just one block away and it is not bad. My girlfriend and I also had fun taking photos with our cute little Canon and tripod :)  in their cool lounges. Everyone we met at their front desk was really nice and approachable. They really gave us a great experience in SF. It was prolly a bit pricey, but overall we love it!

    10/05/15 | Link | Rating: 5.0
    253. Marci B.
    Wonderful accommodations, service with a smile, clean hotel, and a great location.  What more could anyone ask?  Thanks so much to the hard working employees at Hotel Diva during our visit to San Francisco March of 2015.

    19/05/15 | Link | Rating: 4.0
    254. Sean D.
    Location was better than expected (across from Clift Hotel) on Geary.  Attempted to take nap but alley way next to hotel had dozens of garbage and recycling bins that were emptied on Friday afternoon and early Saturday morning (6:15am). When nap was interrupted on Friday we asked if there were to be any other scheduled garbage trucks and the front desk told us 'No', so as not to have us change rooms.  Bring earplugs and sleeping pills. Staff argues loudly during room clean ups. Price was right @ $99 but would not pay more or stay in any room that ends in '5' or '6' on any floor. We were room 306. Worst possible room location.

    17/05/15 | Link | Rating: 2.0
    255. Mika S.
    Stayed overnight to do some celebrating. Very cute, room was smaller than I thought but had all the amenities we needed for a comfortable night stay. Location was perfect, few blocks from Union Square, several different clubs, bars, art galleries, and multicultural places to eat.
    Front desk staff was great, especially Carlos. I told him about the celebration, and he had a gift bag waiting with a bottle of delicious wine as well as accommodating us with a better view room.
    If you are coming for peace and rest, this may not be the hotel for you since its on a busy street, which gets until 330a when all the club goers are finally off the streets. But if you need a clean, hip, perfectly located place to lay your head after partying, this is it. Also check out the 4 lounges located inside the hotel.

    11/01/15 | Link | Rating: 4.0
    256. Jennifer K.
    The Diva: the place where being a repeat costumer is a bad thing. This was my third year at the hotel, and I have never been treated so poorly by hotel staff. Charles said, "We remember you from last year and we're done." He repeated "We are done," as I explained this year we were not placed in a quiet room after having trouble with a noisy room last year. We gave the hotel one more try because they said if we call in advance this year they will ensure we have a quiet room. Sadly, repeat business does not get you better service, nor does spending $3000 for hotel rooms.

    It is a shame to feel like I am in a hostile environment. I really wanted to enjoy the fun diva theme.

    In sum: Poor desk service, especially Charles and the man at night. We stayed 8 days. We had a problem with our night's rest on the first night and never received a phone call back. This hotel does not care about their guests after they contact the hotel with a concern. And, Virgil is gone for the weekend, and I am being forwarded to voicemails.

    07/03/15 | Link | Rating: 1.0
    257. Clau O.
    We stayed at this hotel for our honeymoon. When we arrived, the front desk lady was very helpful, and we always got help with our luggage when we needed it. The room was clean, the bed was super cozy!
    It's too bad we didn't get to complimentary sake hour... Next time!
    We are surprised that anybody staying in union square would want a spectacular view... It's a downtown area full of buildings, you're bound to be surrounded by them! Lol
    We would love to stay here again!

    16/04/15 | Link | Rating: 5.0