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Kensington Park Hotel in San Francisco, CA

Kensington Park Hotel in San Francisco, CA


Located in Union Square, Kensington Park Hotel a Personality Hotel, combines a classic sense of luxury and style with modern conveniences to make your stay as comfortable and relaxing as possible.

Complete with a recent renovation, the hotel is steps from the historic Cable Car line, theaters, shopping, nightlife, casual and fine dining, and a short walk to Financial District and Moscone Convention Center.

All 93 smoke-free, classically appointed guestrooms feature complimentary high-speed wifi, ceiling fans, flat-screen TV's, iPod docking stations, writing desks, iron/boards, hairdryers, and bathrobes. Many of the guestrooms offer great views of Union Square and Nob Hill.

Enjoy complimentary Tea and Sherry served every afternoon in our grand lobby or get preferred sitting at the award-winning Farallon Restaurant, famous for highly acclaimed seafood and enchanting décor, located just off the lobby.

Kensington Park Hotel is the best address for business and leisure travelers


Established in 1982.

Founded in 1982 by pioneer Yvonne Detert, Personality Hotels is San Francisco's first boutique hotel company. Personality Hotels is an affiliate of Engage Hospitality, the management company of its four eclectic San Francisco boutique properties: SEXY Hotel Diva, GRAND Kensington Park Hotel, AUTHENTIC Hotel Union Square and TIMELESS Steinhart Hotel; as well as the SERENE Mariposa Inn & Suites in Monterey.


Company Info:

Rating: 3.75

Address: 450 Post St, San Francisco, CA, 94102

    Hotels in San Francisco, CA



    Comments (106):

    1. katharine s.
    This place is so haunted....

    18/07/05 | Link | Rating: 3.0
    2. Ms P.
    I've stayed at my share of boutique hotels in SF and I have to say I was very impressed with the guest rooms, amenities, and level of service at the Kensington Park Hotel. We were greeted with a very friendly staff member who immediately indicated when the complimentary sherry/coffee hour began and sent us on our way to our room. Fantastic room!  Very modern, but with antique-y touches -- feather duvet is a definite plus, as were the robes and slippers, and the radio clock with an ipod docking station. Be sure to request a corner room! We had an excelent view of union square.  The hotel is located in a great location - very central to union square shopping and close to cable car and muni transportation. I highly recommend the Kensington Park Hotel for those who would like to try something other than the larger commercial hotels in the downtown SF area.

    19/01/07 | Link | Rating: 4.0
    3. Chuck M.
    Beds were extremely comfortable and rooms surprisingly large for city hotels.  The lobby is most interesting and something out of a murder mystery movie.  Friendly and helpful staff with quiet rooms, good internet service and great tv's.  I slept like I was at home.  The complimentary breakfast was not....just coffee and the cookies and cider were always out.  I would definately stay there again.  Great location less than one block from Union Square.

    15/12/07 | Link | Rating: 4.0
    4. Bill P.
    A nice little hotel in a great location.  We paid just $139 for our room at the Kensington Park and we were very pleased.  The staff was very helpful and the rooms were clean and well-appointed (but small!)  The location is about 30 steps from Union Square and the cable car line.  Our only complaint: parking is $35 per day plus 30% tax.  We will definitely be back.

    15/06/10 | Link | Rating: 5.0
    5. Natalie R.
    I love boutique hotels like this.
    I rented out the Royal Suite for my birthday in November.  Everywhere else seemed to be booked up for the night so I thought I would give this place a shot.  At $450 this is probably the cheapest suite in SF( that I could find!).  The room was spacious.  The main room had a kitchenette, an antique dining table big enough for ten, a couch-bed for two (it was actually comfy!), a full bathroom, a fireplace and a flatscreen tv.  The bedroom was moderately sized with a grand victorian four poster bed, fireplace and flatscreen tv.  The bedroom has it's own moderately sized full bathroom.
    My big complaint is about the parking.  Yes, I know it's downtown.  Thats why they have valet.  It was a very busy saturday night, but we nearly got a parking ticket waiting for the valet.   Unfortunately I had to have one of the desk workers scramble to get me a parking stub so we weren't towed!  They handled the situation once I got hostile about it quickly.  At a hotel of this calibur I can't excuse a hiccup in service like that.
    After the car was taken care of, the service was impecable.  Even got a free bottle of wine because it was my birthday!
    I can not vouch for the regular rooms, but I loved mine and had a wonderful time.  I would go back again especially if i were throwing another party.

    11/01/08 | Link | Rating: 4.0
    6. Nancy S.
    Excellent value right near Union Square. Front desk staff was very friendly and the room was clean and comfortable.

    17/02/11 | Link | Rating: 4.0
    7. Sharon S.
    This hotel has the most comfortable beds I have EVER slept on! They have afternoon wine for their guests. I love the fact the Farralon Restaurant is right downstairs:) Very nice concierge.

    20/05/08 | Link | Rating: 4.0
    8. kira e.
    Went here for a date night with hubby last week... found it on AAA travel website. Well priced, VERY comfy bed! asked for a quiet room off of the street and got it!  Service was very good, friendly! Can't beat the location! right at Union Sq and near trolly line.  Valet parking available.

    21/04/09 | Link | Rating: 4.0
    9. lao r.
    Honestly, I have NO idea why people say the beds are comfortable. The sheets are OBVIOUSLY a very low thread count which itches my skin. The bed was NOT comfortable. The bathroom was TINY- no where to put anything, and outdated old tub, and awful old floor. If you like to be comfortable when staying somewhere, DONT GO HERE. Also, they dont even give you an option for room service after lunch.

    04/05/11 | Link | Rating: 2.0
    10. Wesley M.
    Boutique hotel near Union square. I stayed here with my wife last weekend and she absolutely adored this place. For me, it was great. It had a kind of "Old world charm" or the feel of a Bed & Breakfast but in a city setting... Bed was comfortable, but it had a very rustic or slightly out of date feel to it. I took a shower on Saturday morning and had one hell of a time trying to get the shower to stop making that creepy "Old pipe screech" as the water came through. Took about 3 to 4 minutes of adjustment to get it right. No tub, and ice machine/refreshments were located on only 2 floors (9 and 12). It was built back around the 1930's or so for the Elk Lodge and still functions as such today, but the staff was pleasant and overall we enjoyed our stay. If you are going to the city for sight seeing or to do some shopping it's a good option for the price and comfort level, and most places were about 5 dollars worth of cab fare to get to.

    20/06/11 | Link | Rating: 3.0
    11. Trisha H.
    This is my first stay in San Fransico by Union Square. The location for this hotel is great, everything is in walking distance. The we room had was nice a bit small but stylish and clean. The service was very friendly and warm! Its an older hotel but very well kept. I wouldn't mind staying here again!

    22/04/09 | Link | Rating: 4.0
    12. A W.
    I was here Friday till Sunday.  

    Check in is at 3pm, we got there at 1pm and they said the room was ready.  I always love that.

    We had a King size bed.  Everything was clean.  Plenty of towels.  This was a 4 star hotel.  The shower head could of been a little nicer.  It was just really old.  But other than that, my stay couldn't be better.  

    The customer service was great too.

    The mirrors and couches in the elevators were pretty fun.  I found a lot of amusement by taking pictures everytime we got in.  Good times.

    I'd recommend this place, I think it was about $140/night.  Which is fine for Union Square.  I've stayed at Parc 55 and Hilton just down the street which were both more expensive and nice, but at the $140/night, this hotel was great.

    11/06/10 | Link | Rating: 4.0
    13. Steve P.
    My company recently booked me at this hotel for GDC and I was waken in the 1st night by a ghost standing by my bed. At 1st I thought it was my blanket because I felt really cold so I tried to reach for it but then realized it was a ghost instead. The room was pitch black except for this figure by by my bed who was pure white in an outfit much like the KKK without the hood. He was really tall and very close to my face. I would say he was 2 feet away from me. I starred at it the whole time while my hand was looking for the switch to turn on the lights on the nightstand.  I had a good 30 seconds look at it before I finally found the light. He disappeared as soon as the lights were ON. I turned it OFF right away and didn't see him again.

    I usually see ghosts in the middle of the night but never for this long. Usually I brush it off as a dream but this was my 1st legit experience because I starred at it for around 30 seconds and can clearly see that it was in the room and not my eyes adjusting to the dark or the light.

    The last two nights I slept with the TV and lights ON so I didn't see him again. Otherwise the hotel was great and the staff was really helpful.

    If anyone knows the story to the hotel please let me know. I couldn't find any ghost stories about Kensington Park Hotel. I was in room 15 on the 6th floor. I didn't change rooms because I don't know what to tell the front desk and I'm sure the ghost can go anywhere he wants.

    27/03/09 | Link | Rating: 4.0
    14. Christopher F.
    The room itself, great. The common spaces, dated and in need of a little help. The staff, mixed. The parking, awful. $40 for valet in SF is pretty standard, no complaints on the price. However, requesting it 20 minutes early, then waiting an additional 25 minutes, when the off-site garage is only 5 blocks away...ridiculous.

    24/03/12 | Link | Rating: 3.0
    15. s c.
    Stayed 3 nights in June based on friend's recommendation.  Hotel has old world charm that is well maintained.  Union Sq location is convenient, and the price was very reasonable.  Hotel staff was very helpful, from concierge to clerk to maintenance staff.  The only minor things I didn't like were the small beds (2 full size for 3 of us) and the afternoon self "tea/sherry" service.  Should provide some munchies or cookies.  Sherry tasted like medicine, and the milk for the tea was curdled one day...

    08/07/10 | Link | Rating: 4.0
    16. Melissa N.
    This hotel was in the perfect location to Union Square. We booked the hotel because they had 2 double beds. The purpose was to have a friends SF experience. My friend had a 7 year old daughter, as did I. We booked the room with the kids excited that they were going to have a sleep over in the same room. Only to check in and find that there were no double bed rooms available. The front desk was very nice, but the purpose of spending money in a hotel was for our kids to be together. So they were very upset and we spent $225.00 to all stay together. The only solution was to have 2 rooms with king beds. But at 7 years old we needed an adult in the room so 2 rooms was very inconvenient. At this point we should of just gone home, but there were no cancellations. So we got a roll a way bed, and 1 adult had to sleep in 1 room with the kids and myself in another room. Defeats the purpose of this trip. Then  we get in from dinner, get the kids settled and all was quiet until 9pm hit and then the wall started shaking. There was a party either downstairs from our room or above. It was so loud that the base from the speakers kept everyone up. The windows were thin, so from the 6th floor we heard people from the street. Again nothing the front desk could do.

    Although a perfect location, this was not an ideal vacation. Given we got the room we paid for, had a quiet evening and amenities were better we would of had a better stay with this hotel. I would not recommend this hotel based on the fact that you are not guarenteed to get what you paid for. I did call the hotel prior to check in and I was told everything was fine and our room was reserved.

    04/12/11 | Link | Rating: 1.0
    17. Dawn G.
    Four stars?  Puh-lease.

    Nope, this place doesn't deserve three stars, and I have to say I don't know how they got it.  Sure, it's a good deal, clean rooms and comfortable beds.  It's also got a great location.  But the old, outdated gold bathroom fixtures and some other minor things bring it to a three.  But I'd go back.  :)

    23/01/11 | Link | Rating: 3.0
    18. sue m.
    We just got back from the Kensington Park Hotel and were completely disappointed. We booked a Royal Court double double at $249/night. I noticed on this site that others paid far less than this and I'm not sure where they found their deals...hmmm. Nevertheless, they unexpectedly "upgraded" us to a Deluxe double double when we got there. Oh goody!  Except that the room was on a lower floor with less expensive rooms and without the amenities that were promised. It was a corner unit (I suppose to make up for the inferior room). The furnishings were well worn, large scratches on the walls and furnishings and the carpet was dirty. I can overlook some things but the bathroom really put us over the top; it was dated, dingy, and poorly finished with a moldy shower!

    The next morning I complained to the front desk clerk who was not able to tell me the amenities offered for their better rooms (amenities that we paid for), compared to the Deluxe rooms. I spoke with the manager who admitted that we were placed in an inferior room, that they were completely full the previous night, and that we should be happy because the room had 2 windows! We booked this reservation 3 months ago when they had many rooms available. Why should we suffer because the hotel filled up?? After much discussion, she reluctantly took $30 off the bill.

    We will never stay here again. We stay in SF frequently and ALWAYS try to book at one of the Kimpton Hotels. This time we were unable to to find a room at one of our favorites (not sure why), the Hotel Monaco. They have far better rooms with wonderful amenities and very professional staff. We didn't find this to be true at the Kensington Park.

    A word of caution. Be sure to look at the room before agreeing to inhabit it. Also, check out Trip Advisor. We noticed others who had a similar experience!

    08/08/10 | Link | Rating: 2.0
    19. Alexis M.
    It was Mrs. White in the library with the candlestick.  

    The lobby looks like the Clue game board.  But other than that the hotel is pretty decent.  The rooms are spacious and the location is prime, right off of union square, and the price is right.  

    My parents stayed here on their last visit to SF and seemed pleased enough with their experience.  The most disappointing part for them was that they thought there was a complimentary breakfast in the morning, but they found that the complimentary breakfast was really complimentary coffee.  You know old people, they love free things.

    12/12/07 | Link | Rating: 3.0
    20. Andrew S.
    On my recent trip to SF I decied to try my luck at one of the many small boutique hotels in the city. The hotel is very old but recently remodeled. The service and rooms were excellent, much better than I would have thought. Beds were very comfortable and the room was very clean and even had a flat screen tv on the wall.

    Overall great hotel, even if it is haunted (try taking the elevator at night and listen carefully)

    27/05/08 | Link | Rating: 4.0
    21. Lynn J.
    for the location and the quality of the room, the price is unbeatable! i think my most recent stay was only $130/night?

    the kensington park hotel is just a block from union square, a few minutes away from nob hill, chinatown, and a leisurely (leisurely as in downhill) stroll to embarcadero/ferry buildilng area...actually, you can just about walk anywhere in san francisco, but these are probably the closest locations...

    the beds are unbelievably comfortable and they have this little throw on the bed...this brown furry goodness of a blanket that i wanted to steal from the room! it's sooooo soft and i'm not sure how clean it is since it's a furry blanket that is used more like decoration and probably not washed as often (if ever) as the sheets, but i didn't care...i used it as a blanket and it was like wrapping a teddy bear around your body...marvelous

    props to the late night front desk manager joshua...he was so nice and put up with our drunken antics when we called the front desk at 4am to ask for bottled waters to be brought up to our room (this would be after we took baggage trolley rides up and down the elevators). unfortunately, since he was the only one at the desk and couldn't leave his post, but he did kindly direct us to the floor with the vending machines

    i will definitely be staying here each and every time...location, accommodations, staff...everything about this place deserves two thumbs up! minus one because one of the times i stayed there, the room smelled a little funky...like old water

    03/05/10 | Link | Rating: 4.0
    22. Connie B.
    This is actually the only place I've ever stayed when I travel to SF, so it may not be fair to give five stars since I have nothing to compare. The prices are so reasonable for the location though that I haven't ever bothered to look for another place to stay.

    The hotel offers everything you would expect at this price point, and a little more with the complimentary sherry. The rooms aren't luscious or anything, but when I visit SF, I want to be out and about, so as long as I have a nice place to sleep, I'm happy. I also appreciate the fact that I'm not opting for another room in a large chain hotel, so I recommend Kensington Park to any of my friends who head to San Francisco.

    11/02/08 | Link | Rating: 5.0
    23. T S.
    Beautiful and comfortable room and I love to stay here!  The bed was great and we had a super quiet room.

    14/04/11 | Link | Rating: 3.0
    24. DJ A.
    We stayed here for our 2 year anniversary. The rooms are very small and intimate, exactly what we were looking for. The staff was very friendly and when we told them it was our anniversary they upgraded our room. It is in a great location right next to  Union square which has great shopping and restaurants.

    25/07/11 | Link | Rating: 4.0
    25. Sarcastic T.
    I know this building so well, but have never stayed in the hotel. We are members of the Elks Lodge which owns this building and had it built in the mid 1920's (so yes, I think there are a few ghosts around - one in a members only area that I have seen).

    The rooms were really lovely - the beds were fantastic. We had a room facing the back so while not a terrific view, it was pretty quiet for being in Union Square. The bathroom was a bit small, but manageable. Flat-screen TVs, mix of newer and antique furniture.

    They are PET FRIENDLY and for $25 you can bring your pooch with you. Big plus for me.

    Service was fantastic. I'm so happy I finally had a chance to stay here!

    03/05/09 | Link | Rating: 4.0
    26. Peter M.
    Where to begin....

    Lets start with service. I found their staff to be warm and extremely accommodating at all hours of the night. I unfortunately was only at this hotel for a few hours, but with the few interactions I had with their staff I can only give positive feedback.

    Next, the room. I'll admit i didn't spend much time in the room during the day and I definitely can't tell you what color the drapes were. What I can tell you is that the bed was extremely comfortable. The pillows are hard and I ended up removing them. All in all, the room met all my expectations and was worth the price considering the fact that you're  a block away from Union Square.  

    Finally, check in and out. The check in process was very easy and smooth. I had already given all my information through their web site and thus spent 5 min's checking in. Checking out is another story. We had our car valeted. It took their valet staff about 25 min to deliver the car.

    If i had to do it all over again, I would spend another night at this hotel. Hopefully next time I won't be too tired to remember what color the drapes were...

    22/01/09 | Link | Rating: 4.0
    27. Ellen M.
    Wonderful old boutique hotel.  Three  stays in ten years.  Full of character.  Entering lobby feels like European hotel.  Tea/sherry every afternoon.  Unlike chains in every way!

    28/06/11 | Link | Rating: 4.0
    28. Beth F.
    This hotel inspired me to run home and buy a new bed.  What is it about hotel beds?? Just so comfy you want to stay in them all day which is not what you are supposed to do when you are visiting an awesome city like SF for the first time.   Still......

    The rest of the hotel is alright, almost like being in an old mansion with the wide stairs and hallways draped in sconces and carpet -- I half expected to see a ghost in a top-hat travel by as I was getting ice. The lobby is pretty and I was told there was brandy and coffee in the afternoons but I never saw it. The hotel staff was pleasant and helpful.

    The rooms themselves were pretty darn good, obviously the bed alone was enough for five-star worthy but when I could hear people in the room next to me at 8AM on a Saturday (and again early morning Sunday) I had to knock it down a star. The bathrooms were large and the shower-head was tall enough for me and the BF. (not always the case as we are both pretty tall individuals)

    A great location, dead center in the middle of downtown shopping in walking distance of many great destinations. I would recommend it as a place to stay , just ask for a corner room so you won't hear the noise next door.

    15/05/08 | Link | Rating: 4.0
    29. Garrett P.
    Stayed in San Francisco for three nights and decided to stay at the Kensington.  It's conveniently located right across from Union Square, so it's walking distance to a hoard of high-end stores, cute cafes, and a short walk from the cable car line running north to Fisherman's Wharf.

    The rooms are rather small, but that's what seems to be found in any San Francisco hotel.  I got a room with two double beds, but everything felt so cramped that we ended up moving the cabinet and lamp from between the beds and just pushed them together into one giant bed.  Seemed to open up the room a lot more (as in, you can walk around the corner without bumping into either the bed or the wall).

    Concierge service was very helpful, especially for us that were new to the city.  Even when I started asking them questions about Monterey, they were able to give me some information after taking a moment to look it up online.

    Our room was on the corner, overlooking Union Square, and while it got a bit noisy at night (loud people running through the streets, police cars, etc.), it was a good deal for about $200/night.  If I came back to San Francisco, I'd probably try out another hotel, just to have something more to compare, but I'd definitely suggest staying here for anyone who wants the downtown feel.

    28/07/09 | Link | Rating: 3.0
    30. Ella M.
    Had a fantastic time in San Francisco for my birthday weekend. We stayed at The Kensington Park Hotel. Let me break my rating for you and explain why I gave this hotel 3 stars.

    1 star. Location: This place was insanely close to Union Square and most of the shopping area in downtown San Francisco. The cable cars were fair close so you can hop on and go to Fisherman's Wharf. Also, traffic was insane here so have your vehicle valet save you the hassle of looking for parking.

    1 star. Service: From the front desk personal, the bell hop, room service and valet parking people great customer service. This hotel should realize this people are so important. I cannot believe the awesome service we got its like going to a 5 star hotel but even that I did not experience the great service that we got here.

    1 star. Room (Only). Now the room was great. Small but great. We stayed at the 10 floor. We got a Court Room King bed and it was lovely. My husband thought we couldn't fit since we hadn't expected our babysitter to cancel on the day of. So fitting four people in one bed was crazy. But it worked out just fine. Great old fashion decor. The pillow's were very soft and accents like the faux fur throw and monogram pillow. And they also have a flat screen TV.

    Now reason being not giving them a higher rating after all that.

    -1star. I was expecting (since we stayed at the 10 floor) I was assured by the gentleman that help me booked this place that I was getting a room with the view of the city. All we saw saw the hotel across the street and the ledge of the building.

    -1 star. This is for personal reason. I love a nice looking bathroom. The bigger the better for me. Again, I understand that this place has history (meaning old). They did a lot of renovation for the rooms to look great, but PLEASE pay a little attention also on the bathroom. The small mirror that retracted from the wall was broken. The toilet didn't flush well. The sink is too small. The bath tub was rusted (note again I had little kids with me).

    I'm pretty sure if me and my husband didn't have our little company with us I would have certainly gave this hotel a 4 stars. But little things matter also.

    01/09/09 | Link | Rating: 3.0
    31. Jason S.
    I stayed here because I was celebrating my birthday at Vessel and figured it would be better to stumble to bed here rather than driving home.

    The location is very easy to get to, although during 3-5PM (i think) there is no stopping on Post, so trying to get your car Valet'd is a bit of a hassel. Valet was $35! eeek! The hotel lobby is very nice. We got a regular 2 double room and was offered for $20 to do an upgrade. The upgrade is looks exactly like the regular room but just has a nice view and some have a telescope.

    The room is a nice size. The beds had nice sheets, blankets, and pillows that resulted in an awesome sleep. You could tell the bathroom was newly renovated. The toilet and sink were a lil short for me and my cousins. I'm only 5'8" and my other cousin is 5'3" and even he said it was short. The toilet was a lil small too. There was a nice flat screen TV in the room, the channels were limited, but I wasn't suprised. They had VOSS water in the room and it was pretty cheap! oh yea also! FREE WIFI!!!!!

    Overall thumbs up!

    26/01/09 | Link | Rating: 4.0
    32. P S.
    I stayed at Kensington Park Hotel while I attended a conference at the Fairmont Hotel....after reading previous reviews, I'm thinking the price for this place went way up!!!! I paid $160 a night, special conference rate, for a double.   The location is great, very easy to get just about anywhere-but the 4 block up hill walk to the Fairmont was a good workout every day!  The room was nice, good for 1 person & as others had said, the bathroom was small but clean.  Had a great view from 10th floor and liked the big ceiling fan  in the room.  
    Had a little problem with check in- I got in very late (11:00 pm) but had called to confirm my reservation and that I would check in late, so I get there, tired, and check in goes okay - but the next afternoon the key card doesn't work, so down 10 floors to the main desk and turns out the room was registered to another guest, and I signed the forms with the other persona name on it- strange.....but the young lady at the desk was very helpful and removed the "no show" charge on my credit card and fixed the room mix up or so I thought.  it took a few more phone calls after i got home to get the "no show" charge off.
    my credit card

    26/11/11 | Link | Rating: 3.0
    33. Priscilla N.
    For the price, you can't get any better than this.  Before I lived in San Francisco, this is where I would always stay.  If I planned ahead and booked on the website, I managed to find good deals (for San Francisco standards that is), usually averaging $100/night.  Keep in mind that the rooms are SMALL and tight, but that is typical for almost anything in SF.  But at the same time, the hotel and rooms have a lot of character.

    Parking is valet, which is great b/c you don't have to deal with it.  But sometimes can be a pain when you're in a hurry, and they're not.

    Location is great, being right in the middle of the action of Union Square.  Short walk to the mall, and very easy to get around.  And you know what they say, location, location, location!!!

    15/10/09 | Link | Rating: 5.0
    34. Wendy S.
    We have been staying at the Kensington Park Hotel for the last 22 years.  A few years ago the furnishings in the rooms were starting to look a bit worn down and tired.  Recently they refurbished the rooms and took out the bedspreads replacing them with the crisp white duvets that we have all come to expect in hotels these days.  The bathrooms are clean yet original feeling.  The vintage feel of  the grand old San Francisco have not been lost.  The lobby of the hotel still retains its sense of grandeur and they set out port and tea in the late afternoon.  The service is very nice and the staff are friendly.  It is so nice to be returning to the Kensington Park Hotel after a few year hiatus.  We will definitely return again and again.

    10/07/11 | Link | Rating: 4.0
    35. Joseph B.
    This is where JoJo stayed on his recent trip to San Francisco. He spent four fairly pleasant nights there.

    Really, this is hotel merits four stars. While it is missing a lot of the frills of more expensive places, it has some good personality. The building is pretty old but has been updated quite nicely with some modern glass- and metal-work. The bed was extremely comfortable.

    I had to subtract a star for the unpleasant, surly concierge. I was fairly shocked that this guy would be working at what seemed like an otherwise classy place. I was greeted with a glare every time I walked past him. I called him to order room service, as instructed by the menu in our room. He bluntly told me that I was supposed to call the front desk to place my order, not the concierge. Then he hung up. No goodbye. No offer to transfer the call. Just a click. I also checked my bags for a few hours on the last day. I approached the concierge at his desk. He was writing something, so I stood for a few seconds to let him finish. When he finished writing, he looked up at me. That's it. He just looked at me. I waited a few seconds for him to ask me if I needed something or if he could be of service or generally to recognize that I was standing there. No. He just looked at me. After a few seconds of awkward silence, I asked if I could leave my bags with him. Again, no words. He stood up, grabbed my bags, gave me a ticket, and left with my bags. Not a single word escaped his lips during this transaction. Picking them up was identically silent on his part. I felt cheated giving him a small tip for his trouble. This man is one of the most unpleasant service-sector employees I have ever encountered.

    Anyway, that's the rant. I could see giving this place four or maybe even five stars if they had just your average, everyday, somewhat friendly and helpful concierge. Three stars is as high as I can go as long as this guy is here.

    03/06/11 | Link | Rating: 3.0
    36. gEe C.

    Those beds!!!

    Man, I have never slept so well IN MY LIFE!  That bed is butter.  It just melts with your body!!! Even when things were going "Bump in the Night," it still did it's job.  Put me to sleep!  

    But, enough about the bed.

    So, Kensington is a boutique hotel located right smack in the middle of Union Square.  It's an old hotel with definitely lots of character.  The rooms are small, but they're nice and reasonably priced.  We were able to book a room on the 12th floor with a view of Union Square and I gotta say, it was absolutely breathtaking!  My girl friend and I were SO giddy with excitement!  So, don't forget to request a room with a view!

    Also, parking is valet, which goes for $35 a day if I remember correctly.  i know kinda steep, but trust me, it's worth it!

    05/12/09 | Link | Rating: 3.0
    37. Jessica P.
    The Kensington Park Hotel is a really cute boutique hotel near Union Square in San Francisco. The location is great, and having Farallon (fabulous restaurant & bar) right downstairs is a definite plus.

    The rooms at the Kensington are nice. As other reviewers have remarked, the rooms are small but nice. The style of the place is a great combination of vintage San Francisco with comfy, modern decor.

    So why the three stars? This hotel is completely understaffed. When we went downstairs in the morning to check out, there were people milling about everywhere waiting to be helped with something. We had requested our car from valet over the phone from our room and still had to wait 40 minutes for them to bring it around... and parking service is $40 overnight!! My boyfriend was late for his morning appointment and we left really frustrated.

    If this place ironed out some of their service issues, it would be a serious gem! **(By the way, try the salty dog at the Farallon bar made with freshly squeezed ruby red grapefruit juice... delicious!)

    26/06/09 | Link | Rating: 3.0
    38. M D.
    A sister hotel to the Diva, a few blocks away. These "Personality" hotels are just awesome and so superior to the chains. Great value, great, friendly service and pet friendly. Classy, tasteful, unique, clean rooms although somewhat small. Free Internet and free coffee/juice in the morning (and free water/tea at all other times). No restaurant and no fitness club so if those things are important to you, go to a chain. But trust me,  dollar for dollar there is no better value. I'll return.

    28/08/11 | Link | Rating: 4.0
    39. Matt B.
    My stay at Kensington Park Hotel couldn't have been better.

    Excellent location, excellent service, and for a surprisingly good price, considering the location and how nice the hotel was.  I would absolutely stay here again next time I'm in SF.

    03/06/10 | Link | Rating: 5.0
    40. Nikki W.
    one of the best boutique styled hotels. i had a great stay here. the staff was awesome and friendly and gave me a map and helped me get around.
    i thought my room was really cute and I didn't mind that it was a little small. the two small problems i had were that i didn't see a privacy please sign on my room door handle so the maids came  around 9am both mornings and woke me up. also the clock radio alarm was set for 7am in the room. nobody seemed to turn it off waking me up in the wee early hours and then the maids banging at 9, i kept getting woken up. i guess that wasn't too bad but slightly annoying. that's the one thing i would have them do. get privacy please signs for the rooms and make sure alarms are turned off on the clock radios.

    13/09/11 | Link | Rating: 4.0
    41. Gina T.
    Although we visit San Francisco on a very regular basis, we hadn't stayed at the Kensington Park Hotel in the past. I'm very picky about where we stay since I've had some terrible hotel experiences in the past at supposedly "upscale" hotels. I'm happy to report that the Kensington Park provided a fantastic stay over five nights.

    We checked in late and there were no issues. I'd had to create two separate reservations in advance since we added a night onto our stay after I'd made the first reservation and when I went back into the system to extend it, the room I'd booked wasn't available for the extra night. However, when we checked in, they not only gave us the corner king room I'd originally booked, but they gave us that night at the same rate as I'd booked for the lesser room.

    The hotel is older, but it's got a ton of character. It was *extremely* clean and the staff was *extremely* friendly. The bed was awesome. The bathroom was small, but well-appointed. The view was fantastic - the corner king rooms have windows on two walls, so we overlooked Nob Hill on one side and Union Square on the other. There's a coffee maker in the room, but they also provide coffee and orange juice mid-way down the hall, and coffee, tea and water in the lobby in the morning.

    The location is good - just off Union Square, although they were doing major sidewalk work outside the entrance. It was about a five-10 minute walk from the Powell St. BART station, and there are lots of restaurants very close by, including one of the best seafood restaurants in the city that's literally connected to the lobby of the hotel (they have great happy hour deals on fresh oysters and drinks).

    The only minor detail is that there's no heater in the room; since we visited in November and it was cold/rainy for half of our trip, the room got pretty cold, although you could call and have a heater brought up to you. However, the bed was so warm that once I got into it, the need for a heater was gone.

    Would we stay there again? Yes, absolutely. The Kensington Park is a charming hotel with friendly staff, great amenities (free wifi!) and a good location.

    13/11/11 | Link | Rating: 4.0
    42. J S.
    We stayed there for 4 nights a few weeks ago, this was my first trip to San Francisco, Kensington Park was recomended by a coworker.

    Overall our stay was very nice, clean room, comfy bed, coffee & tea in the morning, great location, close to most things.  

    My only issues are that the bathroom could use a little updating also bathroom was very small, be warned no A/C, we where there during an unusual warm spell (in the 80's for a feew days), room was a bit warm but most days this would not matter, lastly staff, the few times we needed something  they seamed a bit overwhelmed, maybe understaffed?

    Overall I would give the place a thumbs up if you can apeciate the charm of an old building.

    08/07/10 | Link | Rating: 4.0
    43. Harry M.
    Yes. You can find better in San Francisco, but not for the price, comfort, or hospitality.

    Beds are incredibly comfortable, but you're a half block from Union Square, what are you doing in bed?

    Great old building with lots of character and the staff really takes care of you. While you're there, check out the Elks Lodge on the 3rd floor.

    10/12/09 | Link | Rating: 5.0
    44. Stacy S.
    I happened upon this hotel when I received a LivingSocial deal.  What a find it was!  I was impressed with the cleanliness of the rooms and the staff was very friendly and helpful!  The beds and linens were very comfortable!  Loved the location and I did not feel the noise was too much.  What would one expect in a large city?!?  I would definitely stay here again!!!

    27/06/13 | Link | Rating: 5.0
    45. Kerri F.
    As first time visitors to San Francisco, Kensington Park's location was perfect .  It's walking distance to pretty much everything you need: public transport (including easy access to cable cars), shopping, car rentals, a couple of cheap and yummy restaurants, walgreens/liquor stores for the essentials ;), and even some art.  

    The staff at the hotel was courtious and accommodating.  They provided access to the "business center" more than once for us so we could print tickets to events.  They also held our bags for us (labled in a locked room) on our checkout day until we needed to leave to catch our flight.  

    Our room was a standard one, with some nice touches.  It had a very "boutiquey" look, nice lighting, and a great view from the window.  The wi-fi in the room was excellent and the closet was pretty huge.  For some reason, the toilet and vanity in the bathroom were very low, but that wasn't a problem for us.  We didn't try the restaurant attached to the hotel, but heard it was good.  

    You definitely get a good quality stay for a decent price here.

    12/05/11 | Link | Rating: 4.0
    46. Nat W.
    I love this hotel.  It has character and charm.  I have stayed there almost a dozen times in the past couple of years and every stay has been comfortable and pleasant.  The location can't be beat.  And a huge plus is the Elks Lodge in the same building.  I am an Elks member, so being able to go to the oldest operating Elks Lodge in America while staying at the Kensington is a huge plus.  But it is so much more than that.  The staff has always been so kind and helpful, the beds are ridiculously comfortable, and the rooms have always been very clean.  I have no desire to ever stay anywhere else when I visit my favorite city!  Oh, and a huge plus is Personality Hotels contests and promotions to win free night stays or upgrades.  Who else does this on a regular basis?  My only negative feedback is sometimes the reservation staff isn't the most friendly and helpful.  The 'behind the scenes' staff needs to up their game and customer service a little.  But the staff that I directly interact with at the hotel is top notch...the best.  Thanks for always making our stays at the Kensington as lovely as can be.

    19/12/13 | Link | Rating: 4.0
    47. Bop Girl X.
    First of all, the bed was uber-comfy.  Secondly, the staff was extremely courteous.  

    Yes, the room was small, but we were there for a romantic weekend, so how much space did we need (especially since the ghosts who supposedly inhabit the place apparently snubbed us)?  

    Very close to BART, shopping, & awesome dive bars.  Would definitely stay there again!

    07/08/11 | Link | Rating: 4.0
    48. Alexis G.
    Soooo..........I debated between 2 or 3 stars....mainly due to how rude the woman at the front desk was on two separate occasions in a 1 night visit.

    We checked in on the Friday of Halloween Weekend, super excited about staying in Union Square at such a "plush" spot for the night. When we checked in the woman at the front desk turned her nose up to us the entire time, she blatantly displayed how much she hates her job & people, major no-no in the hospitality industry.....

    Anyways, after acting like a total female dog, she went on to repeat herself 5 times over about the hotels "NO Smoking policy" (which, we could have given a rats a$$-seeing that we don't even smoke) RUDE. The only plus to our check-in was the free tea & sherry they served in the lobby for happy hour.

    The room was nice...beds were super comfortable (the only thing that truly matters) Thoroughly enjoyed all the cool nooks & crannies we found while wandering around late nite (definitely put on our own version of "Don't cry for me Argentina" @ 4am in the lil theater-which was dope)------But we were super disappointed when we tried to go to the "Pool" & found out it was for Elks Club only.....WTF......We specifically got the this hotel because we wanted a pool!

    When we brought it up to the same woman the next day.....she of course was a total B!*H...surprise, surprise....she basically told us we needed to take it up with Orbitz....so much for hospitality......This southern girl does not approve*

    12/11/10 | Link | Rating: 2.0
    49. charles s.
    I really like this place. Great location in Union Square next to lots of restaurants/bars, art galleries, and live music. Tons of public transport nearby (cable cars, bus, and bart). While the rooms are small, you definitely get amenities that make it easy to enjoy your trip. Bed was comfy, good size flat screen, and good shower water pressure. Plenty of homeless, but if you can't take it then probably not best to visit San Fran in first place.

    05/07/12 | Link | Rating: 4.0
    50. dana b.
    first time here and really liked it.
    my favorite part was the staff...they were all so nice and helpful! for that reason alone, i would return.
    the comforter and pillows were so cozy.
    the only thing i didn't love was that the sink in the bathroom was so low, i felt like a giant. the bathrooms may need a little redo.
    i also wish the doors closed a smidge quieter.
    my sister was woken up at 7a by the nearby mosque as they were observing the end of ramadan. but, i had ear plugs and didn't hear a thing.
    -the end.

    20/08/12 | Link | Rating: 4.0
    51. Julia P.
    I would like to preface this review with a disclaimer: I am 21 years old, used to living in a sorority house, and spent many a night in a frat house SO needless to say I've had my fair share of some 1 star accommodations. If you have pretty high standards, then you and I may not see eye to eye on the scale of rating hotels :)

    BUT at least from my perspective, I had such an incredible stay at the Kensington Park Hotel.  The staff was so nice to my mom and I when we checked in, promptly found our reservation, and  gave us a couple of great recommendations of places to go in the area. The lobby isn't the most renovated area, but it has cute antique furniture and is pleasant. The beds in the room though are unbelievably comfortable. The bathroom isn't huge, but very nice and clean, and why would you be spending a lot of time in the hotel bathroom anyway?  Also, the location is unbeatable, right down the street from Union Square without all the loud noise of being directly above it. The final cherry on top- I'm a fitness freak, and while they don't have a gym they give you a pass to a partner hotel around the corner!

    23/01/11 | Link | Rating: 4.0
    52. Melissa L.
    My boyfriend and I stayed here for 3 nights.  My friend joined us and stayed 2 nights in a separate room.  We had an excellent experience.  Everything was clean.  I really liked the tea and sherry they serve complimentary in the lobby.

    15/06/12 | Link | Rating: 4.0
    53. Kurt A.
    This is not really a 4-star hotel but the location is amazing (just around the corner from the Sir Francis Drake).  It's got a great bed, clean, friendly staff but the rooms are small and the bathroom is basic, but it was completely ample for a getaway weekend. There was some noise at delivery time in the early morning, but that's to be expected around here.  This will be my go-to place when I'm in San Fran!

    19/01/13 | Link | Rating: 4.0
    54. Lucy D.
    The Kensington Park Hotel is a wonderful boutique styled hotel in the heart of Union Square. It is a great place for a pretty good price if your looking to stay and shop near the area. Like most hotels in San Francisco land is a premium so parking is a bit steep but that is true for all hotels around the area.


    Location: Great location in the heart of the shopping district and in prime location of some of the night life venues.

    Room: The bed was comfortable, however everything is a little out of date. The rooms can be a little rustic and fallen apart but I guess that is the appeal of a boutique hotel.

    Price: It is a great price for staying near Union Square and packaged with the parking fee its not that bad.


    Service: Although everyone was nice at the front desk I found that majority of them were inexperienced in knowledge of the surrounding area and the hotel amenities. I was told when I checked in that tea would be served in the lobby and the 5th floor. When i came to the fifth floor there was no area where tea would be served and when I came back downstairs they told me that tea would be only served in the lobby which was confusing. Also During at night I asked one of the concierge about any upscale restaurants I could go to in the surrounding area, however she was a little clueless about it.

    Hotel: Some of the corridors in this place is a little creepy at night and the room isn't sound proof so you might hear cleaning services going off outside your room.  

    Overall this place is a nice place to stay. Don't expect a 5 star hotel, but a great boutique hotel in a great location with a great price.

    21/05/11 | Link | Rating: 4.0
    55. Shauna H.
    My husband and I showed up for out first overnight with out our three little kids in five year.  We were tired and in need of a break.  Immediately when we arrived at the hotel we noticed that we had walked into an alternate universe.  Service with a more than just a smile, we suddenly transformed from tired parents into a world where everyone we met wanted to help and serve us and make sure our stay was amazing.  It was so hard to go home.  We have never been treated like royalty before and it was SOOOO amazing to be rock stars for a night.  The rooms were also amazing, clean and the bed was very comfortable.  I give this hotel a 5 plus start rating!  Go, you will not be disappointed!!!!

    14/05/12 | Link | Rating: 5.0
    56. Christopher L.
    Arrived in time for tea and sherry hour in the lobby. Yessss, start the daydrinking with aplomb! Anyway I liked our big bed and the faux bearskin comforter. I AM MADE OF LUXURY. Hotel staff was very friendly, esp Bob the bellhop/concierge. Kensington Park is also in close proximity to Union Square and Chinatown if you have time to hike around town. Don't walk too far west or you'll end up in the Tenderloin though..

    19/07/12 | Link | Rating: 4.0
    57. Dominique H.
    There was maybe one or two decent employees. One was a front desk lady--her name was Cynthia or something. Everything is run down. Walls are paper thin.. We could hear our neighbors talking all the time. The doors SLAM, I mean to the point where it startles you awake... Good thing you have the people talking on the street (when you're on the 11th floor) and sirens going off every hour to keep you up anyway. The beds are not comfortable for me. My neck and back were constantly sore. The maids did a really good job. I would never stay at this hotel, let alone Union Square again. But if you must, be prepared for the construction and the many, many homeless people begging for money outside of each place of business.

    19/03/13 | Link | Rating: 1.0
    58. Christine O.
    Spent our 20th wedding anniversary in SF and stayed here.  The location was great!  Right in the heart of Union Square.  You can catch the cable cars, go shopping, find awesome restaurants and more within steps of this place.
    From the moment we walked in we were greeted with a smile & service.  I loved the vibe of the hotel and everyone there was very friendly.
    We didn't go with any set plans, so we just asked their Concierge for suggestions.  He   (Giovonni) suggested that we catch the Giants game, and gave us directions on how to get there using the train.
    I can say that everyone there made our weekend even that much more special.
    The room was cozy (nice way of saying it was on the small side), but very clean and nicely decorated.  The bed was comfy and welcoming after walking all day.
    I can't wait to go back and have already recommended this hotel to my friends.
    If you're "on the fence" about this place, then let me tell you not to worry.  This place has the best location for everything you need.  Also, their concierge folks are extremely helpful & accommodating.  With a super star team like this, you're sure to enjoy "The City" and have a restful trip in an awesome boutique hotel.  

    Other tips:
    1.  Eat at "Sears" just up the street for a GREAT breakfast.  
    2.  If you've never been to a Giants game you've GOTTA GO!!!
    3.  Do the "on off" bus tour to see all of the sites without having to drive yourself, etc.  You can buy your tickets at the concierge desk (just ask).
    4.  Do the Bike Tour by riding across the Golden Gate Bridge.  This was the BEST tour I've ever done (Electric Bike Tour Company San Franisco).  It was so good I "Yelped" this too :-)

    HAVE FUN!!!

    26/06/12 | Link | Rating: 4.0
    59. Jenn G.
    This place was perfect for a last minute get-away. Close to everything, clean rooms, bed was decently comfortable, super nice staff, most of the amenities, including iPod dock/charger (thank God because my phone was draining searching for a signal). No fridge in the room, but everything more than makes up for it. Rate wasn't bad either with the HotelTonight app. I would totally stay again.

    18/02/13 | Link | Rating: 4.0
    60. Tiffany M.
    What a find!  Great location, great customer service and nice spacious room.   Bedding and furnishings were all comfortable and tastefully done.  The bathroom was a little small, but it was clean.  No there is no AC but SF rarely gets warm enough for more than a fan.

    With that being said, the hotel's exterior is being renovated so be sure to ask for a room higher up.  We had a room on the 10th floor and it was very quiet.

    15/04/13 | Link | Rating: 4.0
    61. Meems P.
    First time here and I must say, I really liked it.

    LIke most of the reviews, the staff were amazing! While checking in, i forgot my sunglass at the front desk. With great customer service, they delivered it to my room!! How awesome is that???!  

    Room: Very comfy and clean. Bathroom was a bit small and the sink was really low.
    Free Wifi

    Walking distance to Walgreens, Chase Bank, stores, shopping, and cafes.
    Valet is $40 I believe. We found parking around the corner next to the bike store for $32 in and out.

    I would stay here again.

    11/02/13 | Link | Rating: 4.0
    62. Eugene r.
    Not bad, and not great. The rooms don't have ac, only a fan. The bed wasn't that comfortable and the pillow was very big and awkward.  it was very LOUD at night. I'm talking about until like 4am. All we heard was yelling, fighting, and honking cars. The hotel says they have a fitness center, but they fail to mention that the center is a 5 minute walk down the street. I wouldn't stay here again. I actually want to give this place a 2, but my wife said that is a little harsh.

    03/03/13 | Link | Rating: 3.0
    63. Jason B.
    My wife and I stayed here Thursday night.  I was a bit worried because of how the lobby, elevator and hallway leading up to the room looked.  I am really not into stuff that looks that old.  However, the rooms are totally updated very nice.  5 stars for the bed alone.  The bathroom was ok as was the shower.  The bathroom/shower could use some updating.  Not really enough to complain about though.

    The staff here is awesome and totally friendly and I doubt you can find a better hotel in the area for a better price.  Their 'happy hour' is decent and pretty unique.  They offer hot tea and sherry in the lobby nightly.  Every morning they offer coffee and tea.  Both offerings could use some work to compare to other places, but it was a nice little extra.

    06/08/10 | Link | Rating: 4.0
    64. Rachel C.
    Oh where to begin?

    At first we decided to stay here because The Man is an Elk and there's a special rate for the Elks as the building has the oldest active Elks lodge in it...  And I'm a decidedly firm Union Square gal, so having been in the lodge before and being somewhat familiar with the building, I was all for it.

    Elk or no Elk, i LOVE the Kensington Park Hotel.  I'm a HUGE fan now.  Rolling in on New Years weekend, the valet was ready and quick, the front desk sincere, professional and within minutes we were in the room.

    I reserved a royal court room, and received the requested high floor, and the ONE thing i would have to say about this hotel that would even slightly be negative is that my room looked directly into the Westin St. Francis tower.  There are no sheers or blinds, only the blackout curtains, so you are either in the dark or you are sharing your personal habits with everyone lucky enough to have a room across from you.

    All that aside, i can say that the room was large and clean and the bed was incredibly comfortable and the bathroom had luxe amenities and the slippers and robe were a really nice touch..... but here's why five stars....

    Every person I spoke to seemed genuinely happy to be there, happy to be of service, happy to have you there with them.  The touches, that make a sterile hotel into a sought after destination at the end of the day, the warm greeting, the hot tea, the sweet sherry (you have NO idea how MUCH that small glass hits the spot after a day of cold, foggy wet treks in Chinatown) the little couch in the elevator...  all combined together to make a fun stay into a memorable one.

    The service... was extraordinary. For such a hectic weekend you wouldn't have known by the staff at Kensington... and of note, somehow management was able to locate my champagne glasses that I brought and foolishly left on one of the elevator lobby tables (it was new years eve...c'mon...)... and upon The Man's asking for them in a "hail mary" of a request, they were produced, kept aside from the hundreds of glasses that they must have dealt with that night....as though they deal with these types of requests all the time... extraordinary.

    What a fantastic way to kick off the new year... Kensington, I WILL be back...

    03/01/12 | Link | Rating: 5.0
    65. Cecily M.
    As others have said, the beds were ridiculously comfortable! The staff were so friendly and helpful. The hotel is 1/2 a block to union square and tons of restaurants and bars. Great location. Bathroom and hallways/lobby are a little dated but not so much that it trumps all the positives. I read some reviews that said the rooms were small but I thought they were on the large side in my experience. Plus, you are in SF so you shouldn't be spending much time in your room anyways! The hotel held our bags and car until 2 pm so we could hit the MOMA.
    I would highly recommend this place! Can't get better bang for your buck!

    12/01/13 | Link | Rating: 5.0
    66. Jon V.
    Very comfortable bed and a fantastic Union Square location. Amazingly courteous staff that was always receptive to my needs. Bath is a little small, but come on...this is a downtown hotel that charges reasonable prices. Room is clean and reasonably quiet.

    Location...fantastic. Walking distance to some pretty cool restaurants and stores such as Sears fine food and Saks. Be aware...go too far west and you may never be heard from again, but the immediate area around the hotel is safe and loaded with stuff to see and do. The hotel is also home to the SF theater. Wish I had caught a show.

    Parking is a bit of an issue. It will take 25-30 minutes to get your car and it costs about $40 a night to have it parked. You do have free "in and out" privileges, but it gets expensive after a week. Don't let that deter you from making this downtown hotel your SF choice.

    A great boutique hotel experience that I will come back to.

    26/12/12 | Link | Rating: 4.0
    67. Courtney G.
    My husband and I got a great price and were very happy with this hotel, especially for being a shot in the dark. Very old yet well maintained and charming hotel with lots of history. An older more mature sort of folk seem to flock to this location. As apparent by everyone else that was staying there as well as the nightly sherry soirée!

    22/06/13 | Link | Rating: 4.0
    68. Curley R.
    The Kensington Park is a nice hotel.  The staff was very nice.  Nice place to stay just off Union Square.  Not overpriced for the location.  Valet parking is pricey at $40, but you do have in and out privileges.  It is SF so the price is to be expected.  Only complaint was there were no toiletries in the room the first night.  Ordered room service from Morton's.    server who delivered was very friendly.  Food was good not great.  I think it is a good place to stay for a weekend which I would do again.  Not convinced it would be great for a longer stay.

    27/05/13 | Link | Rating: 4.0
    69. Gourmet G.
    One of the first of the many 'boutique' hotels to emerge from decaying Union Square flophouses after multi-million dollar renovations. The ninety guest rooms are furnished with authentic Queen Anne-style antiques, and many offer spectacular views of Nob Hill and Union Square. Amenities include cable TV and VCR, a hair dryer, iron and ironing board, and two telephones with voicemail. Wireless high-speed internet is available in all rooms and public spaces. Complimentary tea and sherry are served each evening in the lobby. No on-site restaurant, but guests get preferred seating at Farralon. Rack rates start at $129, but subscribers to an E-mail newsletter are eligible for special Internet deals. One of the best locations in the city for shopping and dining, and a short walk to the Powell Street cable car for easy access to the Wharf.

    29/07/05 | Link | Rating: 4.0
    70. O F.
    Awesome place! My husband brought me here for my birthday and I loved it. The staff are super friendly.  It is in a perfect location, especially if you love to shop! The bed was super cozy. The room is perfect for two, I was surprised at the size of the sink and the shower-it's small! I did however adjust and learned to love it :) Hope to be back. This place was so warm and inviting.

    20/09/12 | Link | Rating: 5.0
    71. Sara S.
    The Kensington Park Hotel was our more economical alternative to a conference hotel in Union Square. Our room was small but, as it was on a high floor, quiet enough for sleep and uninterrupted work in the evenings. Tea and sherry are available in the lobby in the early evening, a nice touch. Garage parking nearby was expensive and a bit of a walk, but there is no getting around this if you drive into this neighborhood.

    06/10/13 | Link | Rating: 3.0
    72. Jess S.
    My husband stayed here for the week during Oracle's Open World and I joined him for just one night of his stay at the hotel. The hotel has an excellent location right on Union Square which makes it a perfect launch point for shopping around the area. The room was nicely updated given the age of the building.

    One big issue I encountered however was their valet parking service.  When I arrived at the hotel, I expected to see a spot to pull in for valet, as they had listed on their website.  All of the spots were blocked and I ended up having to go way around the blocks on all the one-way streets to get back to the front of the hotel. During this time I called and spoke to the front desk to inform them that I needed valet service and to send someone out for my car. They said no problem and to just pull up and someone would be out.  When I finally got back around to the hotel and parked, the only spot available was a tow zone.  I pulled in and quickly ran inside to ask for a valet to help move my car. They said that it would be about 20 mins before valet arrived as they park cars about 6 blocks away and run back and forth. In the meantime, they asked me to stay with my car so that it wouldn't get towed.  I'm sorry, but if you offer valet service to me that means you have an actual valet available.  I ended up waiting about 20 mins in my car before the concierge said I could head to my room and he'd "watch" it until valet arrived. Mind you it was still in the tow zone so I felt a little odd leaving my car.

    When it came time to check out the next day, we gave our valet ticket to the front desk who said it'd be a 20 to 25 min wait for our car to arrive.  Approx 40 mins later it finally arrived.  Needless to say, the hotel charges $40+tax for this service.

    My advice, there is a parking garage just at the end of the block -- self park and save yourself the hassle of waiting on their valet.

    30/09/13 | Link | Rating: 3.0
    73. Jana P.
    Location is prime. Front desk attendants were professional, friendly, and attentive. Had several pieces of mail delivered to hotel for me and received them all fine. Complimentary coffee/OJ/water/sherry was necessary and nice. I used the business center located in a room on the 5th flloor which has 2 computers/printers and got my work done. Hotel is pet-friendly which explains dog treats and water bowl located in lobby. I do however have a suggestion: If you store your bags with the hotel, put a lock on your bags. A pair of men's dress shoes went missing from our bags while we stored the bags prior to our check-in time. Not pleased at all about this but too busy trying to enjoy our short vacation to put up a fight about it.

    15/11/13 | Link | Rating: 3.0
    74. Melissa H.
    All the basics for a pleasant stay were present. The room was clean, the bed was comfy, the towels were fluffy, & there was free wifi. My room faced the rear so I did not experience any street noise.  I also didn't hear anything through neighboring walls.  I found the decor charming & not old in a dingy way. Nor did I find the room small.  From other yelp reviews, I was bracing myself for a night in Harry Potter's room. If you've stayed in hotels in Europe, you'll find the room size quite adequate. Compared to other hotels in the area, it's in the mid price range. The hotel is walking distance to many shops, restaurants, & the Muni/Bart station, making it very convenient to get around.  It's also a hop, skip, & a jump to the Tenderloin, so tourists, just be aware of what routes you're taking.

    17/11/13 | Link | Rating: 4.0
    75. Miche T.
    Just stayed at the Kensington for the weekend and would recommend the hotel.  It's right at the corner of Union Square so it's very convenient.  Easy walk to Chinatown too.

    The ceiling in the lobby and the art and fixtures in the ballroom are beautiful if you like 1920's style architecture. I also enjoyed the Sherry each day and thought the Pianist was very good - nice touch!

    As other reviewers had mentioned, parking is expensive!  I opted to park at Stockton and Sutter garage which is $1 per hour and one block off of Union Square.

    Overall though, this is a nice hotel and I would definitely stay here again!

    17/02/14 | Link | Rating: 4.0
    76. Sweet C.
    Stumbled onto this Hotel after purchasing tickets to the Play Jerusalem.  The San Francisco Play House is on the 2nd floor of this Hotel. This occasion was for my husbands 50th birthday. We only spent one night but this Hotel is so centrally located it is awesome. Right in Union Square so access is easy. You can get there by BART or drive, parking is $40 a night. The Hotel was very clean and staff very friendly. The only downside was only 1 elevator was in service. They serve coffee and juice in the am and tea and sherry in the pm. You can walk every where for shopping, food and site seeing. We would stay again and we will be seeing another Play at this location. Thanks fur the comfortable stay Kensington Park Hotel. Oh yea beds comfortable and Morton's Steak House does their evening room service, yummy!

    09/03/14 | Link | Rating: 5.0
    77. Katie M.
    Great location (walking distance to just about everything), surrounded by great shopping, nice staff, very pretty room,  clean and friendly staff. The highlight? Sherry served in the lobby every afternoon.

    20/02/14 | Link | Rating: 4.0
    78. Ryan S.
    I was disappointed with this hotel.
    The rooms are small. The hotel is old. They have not done much to fix it up. It's not BAD...but certainly there are other places to stay for the same price that have nicer accommodations. The elevator takes FOREVER. Our bathroom had tile missing from the floor. Just felt kind of dingy.

    31/07/13 | Link | Rating: 2.0
    79. Mimi L.
    Our usual hotel stay in Union Square, it is a collection of boutique hotel in Union Square, others are hotel Frank and Hotel Diva.

    I am a huge fan of boutique hotels, they are small but very cozy, comfy and friendly. this hotel locates on a very good location in Union Square, its close to everywhere. all the stores, restaurants, other stores and liquor store too :P

    The decor is so nice and cute, it is like a big vintage house, a piano in the middle, comfy couches, and study room with fire place. They offer sherry for hotel guests during the day! the staffs are so friendly all the time. they greet you whenever they see you.

    The room is very comfy with queen bed, it is small, but it has a walk in big closet, that is a hug plus for me! I bring too many things on my trips. :P the bath room is small, shower only, but its very organized, lots of places to put my things. Abs there is a fan on the ceiling, makes the room even more vintage, love it. :)

    There are so many hotels in Union Square, most of them are so expensive. This boutique is not cheap, but its good price for the quality! there is a restaurant on site, a fancy seafood restaurant, we had dinner there, loved it. and it is convenient for me to have a few drinks in the afternoon or early evening.

    Short walking distance to lots of places, its perfect for my day activities by myself. ( bf works during the day ) i like to shop around Union Square, go to the book store next door, or get some water and alcohol from the liquor store down the street.

    Perfect hotel for our trip, comfy stay with lots of entertainment nearby. This hotel is perfect for a romantic weekend getaway to San Francisco. it is not too expensive and it is on a great location, tons of things to do nearby, all walking distance.

    03/05/11 | Link | Rating: 4.0
    80. Louie B.
    Solid hotel! Friendly check in, comfortable beds, clean bathrooms, low noise level and in a great part of town. I would definitely stay here again!

    23/04/14 | Link | Rating: 4.0
    81. Ann M.
    Very nice hotel.  Great location, you can go anywhere in San Francisco from Union Square.

    The rooms are clean and in very good shape, but don't have air conditioning. It is not that necessary due to the nice weather, but the room can feel a little suffocated.

    The staff is always helpful. It is pricey but in the range of all hotels in the city, so it is really a good deal.

    16/07/14 | Link | Rating: 4.0
    82. Bob L.
    This is probably the best hotel "deal" in San Francisco.  It is a charming old hotel that has refurbished rooms and is right on Union Square.  Rooms are very reasonably priced and they are quaint, clean and quiet.

    Free Wi-Fi and they don't try to nickle and dime you with miscellaneous charges.  My only gripe is the TV service is a bit limited, but hey, Lefty O'Doul's is only a block away and they have multiple screens for all the sporting events.

    If you are looking to stay in a nice clean room, and avoid the expense of the "major hotels" within a couple blocks of the Kensington Park, then this is the place for you.

    05/05/14 | Link | Rating: 5.0
    83. Misha M.
    I just got back from a trip to San Francisco where we stayed at Kensington Park Hotel. While there are A TON of places to stay in Union Square, we are so happy that we stayed at KPH and would love to stay there again.

    Huge pro's are that is in an amazing location and you can get coffee, a drink, breakfast, or dinner within a few blocks.  The Hotel is also right near Macy's, Neiman Marcus, Saks, Tiffany's, and tons of other high end shopping.  Our room was very nicely decorated and the bed was extremely comfy.  The only con was that it was very noisey outside, but that is to be expected for the location.  

    We asked the concierge, Giovanni, for many suggestions and he was incredibly helpful.  There is also a restaurant attached to the hotel called Farallon, which is very nice and highly rated.  

    Overall, I would highly recommend it and have told friends that are traveling to the area how much we liked it.  We got a great deal through an Expedia package, and would happily stay at any of the "Personality Hotels" again.

    13/03/14 | Link | Rating: 5.0
    84. Sylvia J.
    Stayed here for two nights with the boyfriend. Customer service was excellent. Front desk personnel was helpful with maps and directions. They made sure our stay was pleasant. The room was small but not a deal breaker. It was clean and the pillows and bed were extremely comfortable. The only minor thing was that there was no fridge in the room. We were sceptical about the noise level that most reviews mention so we took earplugs and that took care of that. Just a warning there are A Lot of homeless people at night, but you can't blame the hotel. Just stay in at night or walk in groups I guess. Overall an amazing place and definitely coming back. *just please add a fridge in the rooms.

    21/09/14 | Link | Rating: 4.0
    85. Linda B.
    Check in and the lady upgrade us to the 12th floor with a prefect view. The layout  of the room was a little tight but enough room at the desk to finish up my reports and the sun light was just right for the room setting. i came in the morning after a night crawl and the doors were lock which i thought was weird due to staying in a nice hotel it was a one man at the door but overall the staff were helpful and friendly.

    27/10/13 | Link | Rating: 5.0
    86. Bv C.
    The hotel was hard to get to due to "no parking" signs that were taped up. There was no valet parking attendant in front of the hotel the three times we looped around to try to get in so we went to another valet service down the street. This is not the type of hotel you want to bring young kids to. My husband made the mistake of booking, thinking it would be. It is more of a hotel for singles or couples who enjoy coffee, tea, and sherry to be served in the mornings and evenings (sans the sherry in the morning). This hotel is right in the thick of things if you like shopping, etc... The room was comfortable, but rather small. The view terrible being someone's deck, porch,  and rooftop. The walls were pretty thin, but that is to be expected from older hotels. Again, not young child friendly.

    03/10/14 | Link | Rating: 3.0
    87. DeeJay E.
    The hotel itself is nice and cozy. The problem is that staff at the front desk are not very truthful. I was with wedding party that booked rooms months in advance and was told there would be a discount given to the party of the wedding of about 15%. The day after the wedding during checkout, the person at the front desk whose name is LILIA said you are at the regular rate of $235.00 and i said "No, I am with the wedding party and there is a discount that would be applied because if the wedding. She said "No there is no discount" and proceeded to finalize the bill. I then ask is there a manager or anyone else that can fix this, it took her about 2 min. of me arguing with her for her to say she can look more into the details, and she finally said, oh yeah you're right there is a discount that needs to be applied. She was not really happy about giving the discount after she gave me such a hard time making me feel very unwelcome, and not appreciating me as a guest at this place.

    To top it off and actually make me write this review was she flat out lied to me to my face and was very sarcastic when replying back to me after I had corrected her.

    The problem was that I called for my car and was told it would take 25 min by the front desk, we came down in 25 min. and waited another 15 min. before I asked LILIA about the car, she said it is coming up right now. So I waited outside for another 10 min. and actually spoke to the guests that were waiting outside as well these guests  were at the wedding and they all said "yeah they wished they had called down for the car", because it they have been waiting for about 45 min.. I then go back inside and asked for my car again and LILIA was not really accommodating and I asked how much longer, she said it should be here now, I then asked her why do they tell us a certain time to come down and to call ahead so the car will be ready and the car is not even here when we go down. I then told Lilia what is the use of calling if they don't even know the exact time frame of when a car will be returned from valet. She then said everyone outside called ahead, and I actually corrected her and said no your not telling the the truth and Lying because I knew the people outside. She just said to me " Oh thank you for correcting me" very sarcastically. Lilia is very unprofessional and will probably lie to you just to shut you up. It is like she does not care about this job, because why would you treat guests this way.

    To anyone who decides to stay at the Kensington hotel in my opinion, I would really pay attention to all the charges during your stay. There may be extra charges or maybe something else that may ruin your stay.

    Would I stay here again probably not unless this was the only hotel with rooms available.

    For the price, you can easily find another hotel in the area for around the same price. You for sure will not have to worry about being over charged or even having to deal with someone like Lilia who may lie to you about anything.

    You have been given first hand experience of this hotel....... Good Luck if you do decide to stay here.

    26/10/14 | Link | Rating: 1.0
    88. Courtney R.
    Stayed here for our honeymoon for the first time and loved it. The bed was so comfortable, and we had an amazing view! Stayed in room 76 on the 11th floor, couldn't get over how pretty the view was. Staff was super friendly and everything went so smoothly. The hotel is in an excellent location in the heart of union square. Parking is only valet, $45 a night with in and out privileges. Had a great stay!

    21/11/14 | Link | Rating: 4.0
    89. Tiffany V.
    This was a super cute hotel with lots of charm. Our room was large and surprisingly it was quiet considering the notorious street noise. It is conveniently located at union square and walking distance from the Bart and a quick cab to AT&T park.  The staff was friendly and helpful in recommending places to go.  The only reason I didn't give it 5 stars is there was no ac and the fan made an annoying clicking sound that made us turn it off in the middle of the night.

    25/10/14 | Link | Rating: 4.0
    90. Pam H.
    I booked my stay through a third party and upon arrival i was informed that they were moving my husband and myself to a sister hotel, they had over booked by 30+ rooms. We were not compensated for the inconvenience, nor were they concerned
    that i specifically had requested this hotel for its age and architecture. The sister hotel was clean, but not nearly the same.  Was very disappointed and will certainly not be spending my money with them in the future.



    21/02/14 | Link | Rating: 1.0
    91. linda-lou n.
    Yes, it's small. And when I say small, I mean 1 elevator for all the floors (the other one was out of service our entire trip), and when you open your hotel room the door practically runs into the bed. But what do you really need space for anyways?

    The location is perfect, the beds are crazy comfortable, the staff is amazing (!!!), and there is something to do/ see/ eat in every corner of the hotel. Everything is walking distance - the mall, union square, chinatown. Literally the longest it took us to get anywhere by walking was 15 minutes max.

    Prices were very reasonable, considering other hotels I looked at were crazy expensive. You don't get a lot of space in downtown, but you're paying for location. If definitely stay here again - in fact, probably sooner than later.

    PS - if you need a ride to the airport, they have a car service. UBER! Love love.

    09/03/14 | Link | Rating: 4.0
    92. Connie B.
    A lovely friendly boutique hotel, great location and an excellent staff.  I will definitely come back again.

    05/01/15 | Link | Rating: 4.0
    93. Justin E.
    Just stayed here for 2 nights this weekend with my wife and two daughters. Got a good deal on Expedia and decided to try it out. We were driving from SoCal and took longer than expected (arrived around 10:40pm). On the way I called and the gentleman who answered was very nice and advised me they will expect me and no worry on timing. Upon arrival on a Friday night all the street parking was taken including their 3min white zone in front of the hotel. I called the staff again as I looped the block and asked about parking. They advised to double park and they would come out to get the truck. So I did and we checked in. Lobby is small and the furniture has a vintage look but seems very old. Staff was always kind and helpful.

    -Location is amazing! Half a block from Union Square, Starbucks and Walgreens around the corner, major shopping within a block, 5 min walk from Chinatown, and short drive to all other major spots.
    -Staff was always pleasant and helpful.
    -Rooms were clean and beds were comfortable.

    -Valet parking is $40 for cars and $45 for trucks (like mine) plus tax = $52 a night to park. And on the last day when picking it up discovered a dent and paint chip on right front fender. And you have to call ahead to get vehicle, first day took 20min and second day was over 45min wait to get vehicle dropped off.
    -Some outlets did not work.
    -Double beds extremely small...be lucky to fit 2 kids in the bed let alone an adult couple.

    27/05/14 | Link | Rating: 3.0
    94. Ashley P.
    Nice, clean room, great staff, comfortable bed, fresh coffee and aqua fresca every day. It was centrally located and we were easily able to walk to where we wanted to go, hop the BART, or grab a muni. We didn't ride the Powell-Mason line because it was too crowded, but would have been convenient if we had wanted to. Seemed a bit expensive, but that could have just been SF in general.

    06/08/14 | Link | Rating: 4.0
    95. Hui L.
    A fun little hotel with a personality. Rooms were a little dark but clean. My friends and I didn't really stay inside too much to know the amenities, but there was a theatre in the building and it could be great if you enjoy theatre. The staff was very polite and courteous. Sheets and towels were clean, hairdryer and tv worked fine. The bed was a little too soft for me personally but I slept fine. The main reason I picked this was its proximity to transportation, cafes and food. Overall a great value for the deal I got through expedia.

    26/01/15 | Link | Rating: 4.0
    96. Sheila C.
    I don't normally review hotels....but the staff here is friendly and they have the most comfortable faux fur accent blanket on the bed ever. I often think of that blanket and how much comfort it bought me. Seriously.

    02/01/15 | Link | Rating: 4.0
    97. Eva L.
    I was really lucky to get an online deal for ~$90 a night for a place in the city, and not only that - but in Union Square where you're close to the mall and everything!


    1. Our room was pretty nice.
    2. The bathroom was clean. The shower head had nice pressure.
    3. Cable TV
    4. Free WIFI. Pretty fast too.
    5. COMFORTABLE beds! Fluffy and comfy pillows!
    6. Free sherry & tea in the lobby everyday
    7. Nice, professional, and accommodating concierge


    1. Some of the wall outlets weren't working.
    2. (Depending on the person) Overnight parking $40/night. Frankly, I had no problem with paying a little more for extra security since the other alternative would be that you would park your car at a street lot or parking garage. Be wary of that option since I saw a car get broken into somewhere in SF at night. I don't mind the extra security on that. That's just my opinion.

    20/01/14 | Link | Rating: 4.0
    98. Alicia O.
    --Beds are very comfy.

    --You should check the number of bathrobes when you get in to make sure they don't charge you $90 for a missing bathrobe.
    --Calls inquiring about said missing bathrobe went straight to voice mail each time and even though we left our name and number in a voice message, our calls were not returned.
    --It takes about 25 minutes or so for the valet to bring your car back.

    24/03/15 | Link | Rating: 1.0
    99. Melissa Q.
    Fun boutique hotel in great Union Square location. Doesn't have all the amenities but makes up for it with character and friendly staff.

    21/04/15 | Link | Rating: 4.0
    100. Kevin S.
    There's an era grace and charm with the Kensington Park Hotel. It might be due to the fact that it's set in a gothic style building, walking in, I couldn't help but feel like I'd stepped back in time.

    The hotel combines historic and modern day very well. The modern artwork, stylish lobby, chandeliers on the ceiling work perfectly together to give the place a level of sophistication that is very rare is days.

    Our room was of a good size (not the biggest of rooms but ok nonetheless) and the bathroom was in very good condition. The hotel itself is in a very convenient location, only a short walk from Market Street and the Powell Street cable car line.

    It was great and worked well for us as we commuted everywhere and even took Bart from the airport.

    The staff were very nice and the price wasn't too bad either. I will definitely consider it next time I'm in town.

    05/02/14 | Link | Rating: 4.0
    101. Elizabeth H.
    My husband & I stayed at the Kensington Park Hotel and were very pleased. We were attending a wine event at Farallon (the fabulous restaurant in the same building) and also had dinner there, so the location was perfect! The staff was very friendly and accommodating. We were able to check-in early, check-out late, and leave our car the next day while we went to a play (we had to pay extra, but it was worth it). Our room was clean and comfortable at a reasonable (for SF) rate. Free Wi-fi, coffee service in the morning on our floor, free newspaper at the front desk.  Tea and sherry in the lobby in the afternoon. Very pleasant experience!

    27/04/15 | Link | Rating: 4.0
    102. Sarah M.
    I very much enjoyed my stay at the Kensington. Fruit-infused water greets guests in the morning as well as during the Happy Hour time. The staff worked incredibly hard to provide top notch service. The concierge provided excellent recommendations for dinner and sight-seeing. When I checked out, I was offered a ride to the airport for a price cheaper than Uber or a cab. The room was fine- comfortable bed and plenty of room for luggage. The bathroom was outdated but functional. The Kensington is in a part of town which is bustling- right in the heart of San Francisco, so nighttime noises do occur (saxophone player outside for quite a while, street cleaners, etc). I enjoyed our stay here and would recommend it to all:)

    02/11/14 | Link | Rating: 4.0
    103. Bill C.
    Stayed in the Royal Suite since we were celebrating our anniversary early to coincide with Yelps, thanks to the wonderful Yelp committee for inviting us to partay with them.

    Hotel staff are genuine and helpful. Shout outs to the reservation ladies. Location is by far the best you can do, without actually being in Union Square. Kind GM sent us alcohol, water and chocolate with a nice note.  

    As with other historic properties, you have to be ready for some things, however, the one thing we can't do without is blackout drapes in the bedroom, which oddly they do have in the living room. Did I mention that is Odd? That and for whatever reason, our suite was uncomfortably hot, we left the windows open all day to cool it down, and made sure the heater was off to no avail.

    After we returned from the Yelp HQ tour, it was hot.  We went out to dinner and returned, it was still hot. The staff offered a fan, and suggested sleeping with the windows open, but since the suite faces the street/ that wasn't going to work. Sirens and yelling homeless are a fact of DTSF.

    So, probably a different room might be better for us next time.  "The coldest winter I ever spent was a summer in San Francisco." Is the coolest thing Mark Twain never said. Well, according to the internet that is.  The concierge on the other hand, gave Samuel C full credit. Trust me, it was cool outside, even a bit cold with the wind, but maybe if you're in need of a warm stay that will stay warm, the Royal Suite is for you!


    05/08/14 | Link | Rating: 4.0
    104. Katie S.
    Very nice staff. Comfortable bed, great location, decent value for the location. Cool old building.

    Con's: no AC, fan was wobbling thus noisy in room, could hear noise from neighbors, a bit worn, PARKING WAY TOO EXPENSIVE.

    10/05/15 | Link | Rating: 4.0
    105. Kristi R.
    I booked a Royal Court King Bed room for a quick weekend getaway for me and my husband for a combo business/shopping/relaxing weekend. I chose Kensington Park Hotel based on the Union Square location, 36" flat screen in each room (football), good wifi (per yelpers), 100% smoke-free hotel, and the price - darn cheap - $180/nite with AAA discount. Having stayed in Union Square before, I was familiar with the street noise, so $15 extra to get a room on the upper floors seemed smart. We feel like we discovered a gem and will definitely stay there again.

    We checked in around 4pm on Saturday. We pulled right up to the front and didn't see a valet, so my husband went in to the hotel. They told him to just leave the car there and bring the keys in, they would park it. The girl at the front desk, Rhea, was welcoming and friendly. Check-in was fast and easy, despite the lobby area being pretty crowded as they were hosting a some Pinot Wine weekend. Rhea showed us what rooms were available on floors 10-12 and let us choose the one we wanted. We chose 11th floor, room 84, which ended up being a good choice because morning coffee service is available on that floor - it was just a steps down the hall (morning coffee was strong, fresh and flavorful).  We carried our own bags, which is no big deal for us. There are only 2 elevators with a 10 person limit and there was a line for them when we checked in, so we headed up the stairs, which is also no big deal for us as we do a lot of hiking. However, on the 2nd floor, an empty elevator opened right in front of us so we took it.

    Our room looked extremely similar to the one pictured on the main page of the website. Same chair, color, bedding, lamps, etc. The room wasn't  huge, but cmon, weekends away, we spend most of the room time in bed anyway! And the bed was wonderful, sheets and pillows were better than average, fluffy, cozy and everything looked and smelled freshly laundered - including the duvet cover, throw blanket, etc. The wifi was very fast and you didn't get any annoying advertising messages at each re-logon that often happen at hotels. The bathroom was clean and nice sized with a huge mirror. The water pressure was great and the water super hot - another nice feature. We had some rather noisy neighbors Saturday night in the corner room next to us, but fortunately, they didn't stay up too late. Sunday night, I think we had the floor to ourselves and it was blissfully quiet. Another yelper had mentioned that his room didn't have blackout curtains, but this room did. The street noise was not bad at all either night for the City.

    We checked out Monday morning. As we returned from having breakfast at 10am (Honey Honey Café, just down the street YUM), we asked the front desk for our car. The front desk said it would take 20 minutes for our car to be brought up, so we went to our room to collect our luggage. Came down from our room at 10:18 - car was waiting for us. Check out guy was nice, valet was nice, there was no waiting and no hassle. I found the service to be superior to higher priced hotels I have stayed at recently in the immediate area. Thanks, Kensington Park, we look forward to returning.

    24/11/14 | Link | Rating: 5.0
    106. Mike I.
    nice staff! bed is big and soft. amenities aren't terrible, though the wall heater was a bit jank.

    still, i dig it.

    07/03/15 | Link | Rating: 4.0