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Queen Anne Hotel in San Francisco, CA


Experience the true character of San Francisco in a charming residential neighborhood, away from the bustling business district but still close to all the action. Wrap yourself in the splendid comforts of our finely detailed Victorian hotel and spacious guest rooms and suites, and delight in our inviting amenities including complimentary daily breakfast in our elegant Salon. Perfect for business and pleasure, our hotel offers impressive event space for weddings, celebrations, meetings, conferences and corporate retreats.


Company Info:

Rating: 3.92

Address: 1590 Sutter Street, San Francisco, CA, 94109
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in San Francisco, CA



Comments (92):

1. Cecilia T.
I booked one night at the Queen Anne hotel in November 2009 as a surprise for my husband's birthday.  When we arrived, the receptionist asked if we had a car, which we did, and she told us where to park.  No one at the hotel mentioned that we should remove any valuables from the car. As it turns out, it's not the best location in town and the receptionist the following day, a different person, told us it wasn't a bad neighborhood, but if you leave your things out, they'll get stolen.  Anyhow, we woke up the next day to a phone call from the front desk to inform us that our car had been broken into overnight.  They gave us no discount on our stay, only credit for parking, even though we missed the free breakfast because we were dealing with auto insurance, police, and banks all morning.  I would never stay there again.  BEWARE.  To back up my claim, here is our SF Police case number: 096114685.

18/01/10 | Link | Rating: 1.0
2. Marilyn P.
This hotel is simply the best! Quintessential San Francisco style. This beautiful Victorian hotel was built in 1890 & it used to be a finishing school for girls. So, the rooms are much more spacious than practically any other hotel in the city!

You walk in the hotel and instantly feel glamorous! The decor is antique with a modern flair!. There is jazz music playing in the background, the lobby has many places to sit and relax. My favorite is right in front of the roaring fireplace The library in the back also has a fire & is very cozy to drink a bottle of wine or champagne before or after dinner. Tea, sherry and cookies are served at 4 p.m. every day and there is a complimentary breakfast each morning!  

There is also complimentary wireless Internet access and a computer with a printer in the lobby! What else could one ask for such an adorable place and a very reasonable price for San Francisco.

This hotel is located in the prestigious Pacific Heights district which is within walking distance to Fillmore street (which has amazing restaurants and fabulous boutique shopping), Japantown-(yummy sushi and interesting shopping), and close to the cable car to take you down to Union Square for more shopping & eating!

Roberto the concierge is probably the most energetic amazing well connected concierge in the city! Ask & you shall receive. Leave all your worries behind. Roberto will take care of you if you have no idea where to go or what to do!

There is even a complimentary town car service on weekdays. He took us to our meeting on a Monday morning when we could not hail a cab! Henry was his name and he has lived in the city forever. He knows the shortcuts and got us there in the nick of time. Thanks Henry!

I LOVE, LOVE, LOVE this hotel. I will ALWAYS stay here when I am in S.F. for business. Love the director of sales as well- Michael Wade. He is awesome and very helpful if you need to book an event at the hotel. He also helped set me up with a corporate rate since I stay here one week each month!

P.S.- It is not haunted. I have never seen a ghost or felt any "spirits"

11/12/06 | Link | Rating: 5.0
3. Rochelle S.
I just used the Queen Anne Hotel for my local professional society meeting.  Everyone raved about the gorgeous room, the setting, the ease of street parking (as well as the central location for those taking Muni) and the wonderful food (we had it catered by A Black Tie Affair).  We had about 45 people at round tables and unlike the past meetings at restaurants, we weren't competing noise wise with diners and serving staff.  It was comfortable and relaxed (the booking fee is quite reasonable).  (Michael Wade in charge of sales there, says they can have up to 70 people for a meeting with dinner.)  We'll be back next month!

31/08/08 | Link | Rating: 5.0
4. Doreen H.
Dare to book room 410?

Ghostly events have been said to happen in the "Miss Mary Lake Suite". The worst that can happen: You leave disappointed, without seeing anything supernatural. The best that can happen: Miracles, cold/hot spots, appearing blankets, a comforting "hostess" to tuck you in at night, and other friendly encounters. Believe it or not: You won't know unless you try it yourself!

P.S. I'm local so I've never stayed there, but have walked around inside. It's got an antiquely-cute feel, Victorian style, "old school" (it used to be a school afterall...) vibe. Help yourself to cookies & coffee downstairs. Definitely a one-of-a-kind place!

09/06/08 | Link | Rating: 4.0
5. Gregor G.
Why did I wait until Halloween to review this hotel? Because it's equipped with its own resident ghost, that's why! Actually, the Queen Anne was a boarding school for girls in its Victorian heyday, and some say that Headmistress Mary Lake still looks after guests of her house -- but she's a very friendly, nurturing vibration. I have not personally stayed overnight, but Baxter and I walk by here each and every day, as we live just a few doors away. Also, I always recommend it to out-of-town guests I don't wish to cuddle with in my own haunted boudoir. That said, I suppose if I ever urge you to stay at this great B&B, you can probably deduce that I'm not so very interested in sleeping with you.

31/10/07 | Link | Rating: 5.0
6. Danielle K.
This hotel is very rundown and the rooms are very dirty. My mom and I arrived at room 305 and the first thing we noticed was that the rooms smelled. The comforters were dirty, and the dust ruffle on one of the beds had stains and a caked white substance. My mom removed the comforters and requested replacement blankets be brought up. When we returned from dinner there were two cheap acrylic blankets on the stripped down beds. The furniture it mismatched, broken down, dusty, and cheap. The bureau in our room was slanted because it had the wheels on 2 of the 4 legs removed! The carpets were dirty and there were dirt and grease marks on the doors and walls. The bathroom was disgusting. The grout in the tub is crumbled apart and molded. There is dry rot and mold behind the toilet that seems to have partially rotted out the wall. The only toiletry available was a bar of soap. The shower did not work, and the the only way to run cold water in the bathtub was to let it trickle for 15 minutes. The is also a window with no curtain in the bathroom, that the rooms above us could look into. They told my mother that they had parking, and when she arrived they told her to park in a red zone next to the building. For 180+ dollars this is ridiculous.

30/06/11 | Link | Rating: 1.0
7. Chantal H.
Stayed here for 3 nights while searching for an apartment with my fiance. The staff was very surprised that we booked the hotel because most people who stay there are older couples! (I guess they enjoy the old victorian decor). We're in our early 20's, but I still thought it was a beautiful place and the staff was VERY accomodating.

The complimentary afternoon tea and sherry was great! It was really nice to sit and relax by one of the fireplaces on the ground floor.

I've heard it's haunted. Really. There is a ghost walk tour you can join that leaves from the Queen Anne every day at 5pm.

But if it makes you feel any better, I didn't see any ghosts. :-)

14/07/06 | Link | Rating: 5.0
8. Jaime S.
Four years ago, my fiancee at the time and I booked a chunk of rooms at the Queen Anne for our friends and family the weekend of our wedding. The size of the hotel made it a perfect spot... large enough to have plenty of space for our guests (and non-wedding guests of the hotel), small enough for us all to run in and out of each other's rooms, gather in the sitting areas downstairs, and meet for breakfast. The hotel staff was so kind and patient with all of us (In-N-Out burger party in the lobby at midnight? No problem!), and while the marriage didn't last (aww), the good memories did (yay! )

28/10/08 | Link | Rating: 5.0
9. Jennifer S.
Did I stay at a different hotel then all these other yelpers?

I was really super dee duper excited about The Queen Anne. It was my one year anniversary with my boyfriend and I was looking for something romantic. When I fell upon the hotels website, I fell in love. Bay windows, really romantic looking decor in a great old victorianish building. We booked about 3 months in advance and I was counting down the days to see this lovely place.

You know when you're so excited for something and you hype it up in your head so much that when you see the real thing you're really let down? That's what the Queen Anne was for me. A let down.

We booked a room with Bay windows and was given a really small room with no bay windows. I'm not one to make complaints to businesses, but I NEEDED those bay windows. So they switched our rooms, which was very nice of them, but stuck us with a handicapped accessible room, and the bathroom was horrible. I had this great idea in my head to take nice long hot baths after a great day in SF. Instead we got a roll in shower that had a shower head fastened on with a PAPERCLIP. The toilet didn't work half the time, and the ventilation was horrible. We booked a Deluxe King, and the room is smaller then a motel room. And the bed, don't get me started. Lets just say I was so glad to get back home to my bed. Lengthwise, anyhow. It felt awkward because the walls were thin, and it felt like we were rooming in someones house. That might work for some people, but not me. When you're paying 170 dollars a night, I want something to show for it. What it really is, is that you're paying for the old decor, and antique feeling of the place. I really don't think Id go back.

Oh! And they offer a parking lot, and give you a permit, and then tell you when you check out that you're actually being charged for parking there. 15 bucks a day. No thanks.

13/10/08 | Link | Rating: 3.0
10. Lacey P.
OMG i love this place. I stayed here in Nov. 2006 and I would love to go back. I heard about it through this ghost tour I went on. So me and my former boyfriend stayed the night. The people were really nice, it was SUPER clean and comfortable. I love the decor and wish I could live here. We had a really nice night, drank a bottle of wine in the common area and stayed on the fourth floor right next to the supposed haunted room. I woke up in the middle of the night and someone had tucked me in all the way around which kind of freaked me out, but it was cool. I knew it couldn't have been the bf bc he took a sleeping pill and passed the fuck out...so who really knows what happened. But I would recommend this place to anyone. Oh and bomb continental breakfast in the morning. Plus they have parking and its in a quiet, nice, good location.

22/09/08 | Link | Rating: 5.0
11. Trina W.
The Queen Anne is a very welcoming and warm place for a stay, especially if you have an appreciation for antiques and Victorian architecture.  My family and I stayed for a couple days and absolutely enjoyed it.  The staff was very accommodating to all of our needs without any hesitations.  The Queen Anne is beautifully decorated with antiques of the the 1800-1900's.  It's amazing to see all the original wet bar sinks, which was in my dad's room, and the original fireplaces, which we had in ours, beautifully carved pieces.  This is a place you have to see.  It's overflowing with beautiful antique pieces.  What makes it even more interesting is that it has a history of being haunted by Miss Mary Lake who once looked after the girls here when the hotel used to be a School for Girls.  Like I said there is so much history and such a beautiful place to see.  You have to see it for yourself .

27/09/10 | Link | Rating: 5.0
12. Todd C.
Stay at the Queen Anne if you want to have a unique San Francisco experience. This hotel has warm historic charm - in contrast to the typical urban towers and noisy roadside motels.  Their rooms are decorated with Victorian antiques plus all the modern amenities.  It's a beautiful bed and breakfast getaway stay - nestled in a downtown neighborhood, conveniently close to all the scenic attractions and hot spots.  You will love it.

10/06/09 | Link | Rating: 5.0
13. Ryan J.
The queen anne is victorian decorated hotel.  I stayed in the fireplace suite with a king sized bed.  The room was very big, especially for San Francisco and included a fire place with wood which was nice.  The staff was helpful and the accommodations were nice, but not out of this world.  It seems a little overdone at times but gets the job done.

05/05/10 | Link | Rating: 3.0
14. j r S.
i should have known i was going to have a bad stay when i told the front desk the knob on the fridge on our room was broken, and i was given a pair of pliers and told good luck. the room we stayed in was referred to as a "suite." it had a canopy and a four post bed. but there were paint stains on the post from, i am assuming, the last time they painted, so i'm wondering who they had paint the place, someone's sullen nephew? there was water leakage damage along the molding of the ceilings.

the room itself was, for lack of a better word, just tacky as all heck. it's like they decorated the place from stuff they got at a flee market in Lodi, it was scratched up, torn fabrics and ugly rugs. it's not really Victorian, more cheap and unimaginative Boho.

to say we were disappointed is an understatement. it's like paying Hyatt Regency prices but staying at the Red Roof Inn. don't go. save your money, to nicer and older Hotels in SF.

28/04/10 | Link | Rating: 1.0
15. Kate C.
Five years ago, I visited San Francisco and found out about this hotel when my boyfriend (at the time) decided to go on the San Francisco Ghost Hunt (check out sfghosthunt.com ). When I decided to make the trip of to SF for my birthday weekend this year, I KNEW we HAD to stay here.

The victorian decor is indeed beautiful. The staff is friendly. They have tea, sherry, & cookies from 4-6pm every evening. They also have a decent continental breakfast, a limo service, wi-fi, and a community computer with internet and printer access. All free to guests. There are numerous other amenities that can be ordered (including in-room massage - can't say how good that is b/c I didn't try it).

The rooms are spacious, with plenty of drawers and closet space (not too many hangers, though). We stayed in one of the less expensive rooms, so there wasn't a refrigerator, but some of the rooms come with iPod stereos, fireplaces, and all sorts of loveliness. I booked online, so I save $150 a night (some nights are available with AAA rates as well), but even the full price of $350 ain't bad for such a spacious room in Pacific Heights. Oh, and the entire hotel is nonsmoking, which is always a plus.

I definitely recommend this Hotel and I also definitely recommend that you go on the SF Ghost Hunt while you're there. It starts in the hotel lobby at 7pm every night except for Tuesdays and continues for about 2 miles in the surrounding area. $20 for adults, $10 for kids under 10.

This is one of a bagillion San Francisco Birthday 2010 Trip reviews that I will be posting. Check 'em out.

03/06/10 | Link | Rating: 5.0
16. Janie W.
What sets the Queen Anne apart from other hotels is the hospitality generously offered by the staff. They were very helpful everytime I had a question or a request. The rooms are old and charming, and spacious with very high ceilings. The breakfast is so-so, but included with your stay. The only downside is its relative distance from major attractions.

14/10/10 | Link | Rating: 4.0
17. Tracy L.
I have to admit that this hotel was just okay for me. I rather stay at the Miyako hotel in Japantown, but this was the only choice my boyfriend and me had since every hotel was basically booked since it was New Years.
I wasn't with him when he booked our room but he said it went down like this:
him: Hi, I would like a room for tonight.
receptionist: okay, how much are you willing to spend?
him: um, $150?
receptionist: okay, I could do that.
receptionist: okay, would you like the junior room or the queen size room?
him: I think I would like the queen size room.
receptionist: okay, how about I give you the king size room?
him: okay :D
The hotel is wonderfully decorated and the staff is very welcoming. Its stunning really. But it made it seem like I was paying for the look of it. The room that we got (#207, I'm mentioning the room number because all the rooms are all different, ours was a decent size compared to the ones we saw on the map behind our door) had a tall mirror, a wide mirror, table with chairs, a mini refrigerator, and a tv. The bathroom was very nice and clean, but unfortunately the toilet was seriously a feet away from the sink. Also, the walls are quite thin. In the morning I heard a clear cut conversation about 2 guys going to the airport (FUN).

05/01/08 | Link | Rating: 4.0
18. Cristy M.
When I look for a B&B I look for cozy,  affordable, convenient location and quiet.

Primarily, I booked this place because it was affordable, convenient location and had parking which is VERY hard to find in San Francisco if you intend to be coming and going.

Upon arrival this place is just creepy. The elevator is VERY creepy. I don't enjoy victorian decor but since I already knew thats what this place was about, I wasn't appalled. The room was of average size and the bed wasn't all that comfortable. My one complaint of the room itself is that the floral scent was far too strong and burned my nostrils.

The room did not have a fridge which meant anything we couldn't eat went into the garbarge. The hotel did not have any snack baskets in the room, vending machines or even ice machines (you have to ask the front desk for ice). Luckily, if you need a snack or a drink theres a little store right across the street.

Location wise it was pretty close to everything but then again, San Francisco itself is only 7 miles by 7 miles.

I did love that they offer tea and coffee in the lobby 24 hours.

Ironically my husband and I joked about the place probably being haunted and little did I know, until reading the reviews on here before posting one myself, it IS haunted. Thankfully we did not have any encounters but had I known this, I'd not have stayed here hahaha.

19/03/09 | Link | Rating: 2.0
19. Amy L.
The receptionist was very rude, worst hotel ever.

25/06/12 | Link | Rating: 1.0
20. Michelle S.
Parents stayed here last summer and were delayed on their way, so I camped out for a night. Lovely. Loved the faux 18th century art, shabby Victorian furnishings, and breakfast. Reasonably priced, I would recommend to out of towners, particularly those who want to explore Japantown/Fillmore.

23/06/11 | Link | Rating: 4.0
21. Jane S.
I should temper my five stars with this fact - it is clearly an old joint, and with any old place there is some random funkiness. I personally enjoy the character, and this place is full of that. So much fun!

Such great detail everywhere you look. Beautiful antiques, or fake ones, who really cares?
Such nice people work there.
That's damn near a real breakfast!
Hot tea all day. Ahhhhh.
Oh and fireplaces - several. Lots of spots to hang around with a book or your laptop. If you're a wifi junkee, you might not be too happy. I had to chase it around the hotel as it wasn't in my room. But I didn't mind sitting in the hall downloading email!
My room was fantastic, and such a great price. It was a suite so I had lots of room to pad around, all of that for under 200. Nutty great.
I love the dark red walls on the second floor. And GIANT mirrors that do make you think about the ghost upstairs. I didn't meet her, she seemed to stay to her room.
Great vibe to the place.
I think it's a fantastic place to enjoy SF from. Be sure to ask them for their 'best rate' they are a negotiable bunch.


13/08/08 | Link | Rating: 5.0
22. Chad B.
I just got married here over the weekend to my partner of 8 years and we had a blast. The process of securing the venue and working with the hotel operator Michael went very smoothly. He reassured us that things will work out fine and to leave all the hotel and catering details to him.
I spent the night before my wedding per tradition, on the 4th floor and the room that we got was just gorgeous. It felt like it was frozen in time and I loved the vintage appeal of the hotel in general.
We had around 60 guests and we all fit inside their dining salon. Overall, I would strongly recommend for anyone who has friends and/or family from out of town to stay at the Queen Anne hotel because it just simply gives you a great taste of a vintage, Victorian feel of San Francisco.

24/09/08 | Link | Rating: 5.0
23. Alex W.
We arrived late in the evening on Friday after a long day of work and flying so we were disappointed to discover they had gotten our room request wrong. However the room still had a fireplace which was nice. Our room was quite spacious, clean and richly decorated. Throughout the hotel there were lovely antiques from the period, rich dark wood trim and panelling and cozy nooks in the lobby perfect for conversation or reading. The continental breakfast was awful, consistent with a 3-star hotel so I'd recommend getting coffee and pastry nearby (see Baker and Banker). Also, if you need internet access the wifi is a bit spotty but they do have a computer in the lobby that is free for guest use. The afternoon tea and sherry was a nice touch and the cookies were pretty good.

04/12/10 | Link | Rating: 3.0
24. Sarah R.
We are the kind of travelers that love old hotels with possible ghost activity.....we booked a suite and thoroughly enjoyed ourselves. The staff were absolutely delightful, especially the concierge,  he was highly knowledgable and provided outstanding customer service.  The hotel is old, so don't expect new. If you prefer to stay at hotels like the Westin, this is probably not the place for.you. But if you like adventure, victorian architecture and parking in the City, this is the place for you....a little tip, its an extremely quiet hotel for being in the City, but it is old and you do hear your neighbors on occasion. If you are a light sleeper, bring some ear plugs. I myself, slept like a baby-but maybe that was because of the lovely lady spirit that was with us in our room on the 3rd floor! LOTS OF FUN AND CHARM!

26/05/11 | Link | Rating: 4.0
25. Veronica M.
My parents stayed here on their recent visit.  They chose the place themselves from a list of well-Yelped B&Bs I'd sent them.

The place looks like its pictures--great historical detail, a lobby that's fun to tour, authentic scratchy upholstery.  

Two things that made my parents not want to return: frosty concierge service and the feeling that things are run as cheaply as possible.   Quartered Costco pastries for breakfast.  An overworked, unhappy-seeming staff.  Substandard maid service.

My parents aren't spoiled and  I wanted them to feel special while they were at the Queen Anne.  They didn't.

01/12/08 | Link | Rating: 3.0
26. James S.
If you're like me, when it comes to putting down your hard-earned dollars you want to spend it on something that's great. And you know that if you're lucky you're going to get to spend that money on something *better* than just great... you're going to get an experience you'll remember until your old and grey.

Let me turn you onto the sexy, fun, and utterly gorgeous Queen Anne Hotel.

Like stepping onto a movie set from "The Importance of Being Earnest," this former finishing school for San Francisco's elite pampers guests with old world luxury that you won't soon forget. Impressive from the moment you walk in the front door, the Queen Anne's wonderfully accommodating staff, the vintage 1800's San Francisco decor, and even the resident benevolent haunting make this so much more than just a place to lay your head for the night.

I put all our distinguished guests up at the Queen Anne because it's incredibly sexy and makes for a delightful San Francisco experience. And I uploaded pictures to Yelp because I wanted to share this SF treasure with you. Honestly, what could be more take-you-away-from-the-hassles-of-everyday-life than relaxing with afternoon tea and sherry while you kick back next to the parlour fireplace, lounge out on the enclosed heated courtyard. or in the luxurious hotel library? Ah, just thinking about it makes me smile!

If it's guest from out of town you're looking to impress, or if you're just spending an intimate weekend with your sweetheart away from reality, and you're looking for just the right place to make you say "wow" under your breath and leave you with a memory you'll always cherish... the Queen Anne gets my vote every time.

Utter perfection.

27/03/07 | Link | Rating: 5.0
27. Shaf K.
I stayed here one night with my girlfriend. We booked through a third party site. The service was okay, nothing exceptional, and our room was not as well furnished as the downstairs area would lead you to believe. They upgraded us to a double room, which was nice of them, but sort of wasted on us. We just wanted a small and intimate space. The breakfast is fairly modest, definitely not as good as other B&Bs out there. The day we were leaving the front desk man was berating a man for not speaking "proper English." I thought that was very disrespectful. We were running a bit behind on checkout and the same front desk man condescendingly berated us by asking, "Do you know what time it is now? Did you know what time you were supposed to check out?" I've never had anyone get so upset about checking out late and I've stayed at a lot of hotels. We were only 15 minutes behind and there was no cleaning staff to be seen either. The only plus I can think of compared to other places I've stayed at is we chatted with a kind gentleman who was staying there and the concierge that was on duty the evening we stayed brought us sherry, even though it was well past sherry time.

If you want a true SF bed and breakfast experience, I recommend The Inn SF. It's much more personal and welcoming. They were cool with us checking out an hour later, too.

13/12/11 | Link | Rating: 2.0
28. Judye R.
The Queen Anne is a beautiful B&B!  My room was great and very clean.  My only issue was the outlets weren't convenient located.  The bench in the elevator needs to be cleaned, but still this will be my go-to hotel on subsequent business trips.

26/09/11 | Link | Rating: 4.0
29. Adrian B.
I love this hotel.  I have stayed at this hotel 2 times already and both times I have enjoyed small but unique features this hotel carries.  Everywhere you look antiques and period decor from the original establishments (Mary Lakes School for Girls which then became a private men's club etc) are around you.  
Sherry is served from 4 to 6.  
Coffee and tea is available in the lobby.  
Some (or all) rooms have fireplaces with a fire log included.
Complimentary continental breakfast
I even love the keys they use to open the rooms.  

For me, the only bad about the hotel is the parking.  It can be a pain if you pay for parking but too many people stay at the hotel.  Staying in SF though for work, you get used to it.

PS: I did stay in Room 410 and yes, it is haunted.

23/08/09 | Link | Rating: 5.0
30. Jimmy J.
La Bamba.

For a time, my brother, Bachagalupe, was into booking Scarfy and me into allegedly haunted rooms all over the Golden State in observance of birthdays, anniversaries and such like. I don't recall exactly which room we stayed in at the Queen Anne (which, in its entirety, is alleged to be WAY haunted), but it specifically was alleged to be WAY, WAY, SUPER haunted, even by Queen Anne Hotel standards. It even had its own official nickname, like "The Headless Woman Room", or something along those lines.  (The San Francisco Ghost Tour starts at the Queen Anne and one of its first stops is in front of The Headless Woman Room.)   Alas, outside of a few random, run of the mill apparitions, we were witness to nothing approaching paranormal phenomena. We somehow managed to have a good ol' time nonetheless.

The Queen Anne is hella romantic, if you go for that type of thing. Scarfy and I were going at it like rodents the whole time we were there. The Headless Woman Room boasts a great big comfortable bed optimized for...umm...frolicking, festooned with somewhere in the vicinity of 20,000 pillows ranging in size and shape from that of a Nimitz Class aircraft carrier to the flagella of a paramecium. If one's pillow needs cannot be met in The Headless Woman Room of the Queen Anne Hotel I daresay that they will never be met anywhere at any time.

Located at the intersection of Sutter and Octavia, the Queen Anne is in one bitchin' neighborhood. You've got funky, funky Japantown (looking *exactly* as it did circa 1971), the Boom Boom Room, a veritable boatload of restaurants and bars, and much, much more all within stumbling distance of your opulently, if not tastefully, appointed room. And except for the occasional siren off in the distance, it's nice and quiet at night.

Oh!  Oh!  I almost forgot the most important thing!  They serve sherry and nibblers in the lobby long about Happy Hour!

What more could one possibly ask for?  Certainly not more pillows, that's for damn sure.

30/06/09 | Link | Rating: 5.0
31. Tara B.
Stayed in room 410 a few weeks ago for a friend's birthday. Unfortunately, we didn't have any paranormal experiences, but the whole stay was flawless. The hotel, of course, is gorgeous, and the room was super clean. The staff was super friendly, and the afternoon cookies and sherry were a really nice touch. Would totally stay here again!

12/04/13 | Link | Rating: 5.0
32. Pinguino K.
I don't think I can stay in another hotel in SF now. The decor was intensely beautiful, like a dollhouse come to life. When we woke up, they'd started decorating for Christmas, so it was very surreal to see the place transformed to a Victorian wonderland. The sherry/cookie teatime was pretty entertaining (even though the cookies weren't that good). Having a 24/7 coffee bar was nice. Our room had a FIREPLACE!! You can't really beat that. The service was some of the best I'd had from any hotel ever. I'd give this more stars if I could.

15/11/11 | Link | Rating: 5.0
33. Mike S.
Love the creaky-old-Victorian vibe. The first floor is all common space - couches and chairs and two fireplaces. In the afternoon they serve sherry and cookies. The decor is heavy/antique. The rooms are smallish, somewhat dominated by the bed.

There is a modest breakfast included with your room - coffee, cereal, low quality pastry, hard boiled eggs. But no restaurant or room service.

I love the place, but must confess that it always feels a bit dusty and just a little run down. And some of the updates are awfully 70's for a Victorian hotel. But the staff has always been wonderful, and I love the location. I'm sure I'll be back again.

08/08/11 | Link | Rating: 4.0
34. Chris D.
Christmas at the Queen Anne could not have been a better decision- The Girl and I found ourselves in an odd predicament this year- with no family ties holding us down, we decided that we could do whatever we wanted- so I booked a couple of tickets to San Francisco and a room in the Queen Anne.

As soon as we walked through the front door, I knew that we'd made the right decision- the beautiful smells of the season, all the decorations (some tackier than others, but all good in my book), the classical Christmas music- I felt at home instantly.

The room was small, but cozy and reminded me of my old New England roots- all the furniture and fixtures were old school Victorian and it just felt nice being there.

The staff was great, very friendly- one suggestion for the crew would be to be a little more prepared with suggestions for odd situations- The Queen Anne is a B&B, but if you are looking for a more traditional breakfast (eggs, bacon, etc) you're going to need to leave the hotel- it seems like there are a lot of options around the hotel normally, but obviously on Christmas the open spots are going to be limited- we asked the concierge for a suggestion in the area to grab some food and she didn't know of one- we walked around for about 5 minutes and found one pretty quick, turns out there were several places open for breakfast on Christmas morning that would have been nicer than the spot we found. It didn't deter from my experience here at all, but having a couple of solid recommendations definitely would have enhanced our stay.

Not a big deal at all. We will definitely be back here for all our romantic getaway needs!

30/12/10 | Link | Rating: 4.0
35. Maureen M.
A friend & I stayed at the QA Hotel during a recent visit to SF.  It has an interesting history (girls school & "gentleman's club"), and is full to the brim with mid 19th century antiques.  Like all things Victorian, it's overwrought with gilded mirrors, jewel-toned art & furniture, and dangling crystal lamps; it's a bit dingy (thus the 4 stars) but also charming.  

My friend & I enjoyed "fireside chats" by the lobby fireplace in the evenings before retiring to our room.  Our room, btw, is likely the QA's architectural crown jewel.  We inhabited the third floor corner room sweetly appointed with a fully turreted breakfast nook.  

All said, the QA's real crown jewel was the delightful concierge, Roberto Murillo.  An engaging guy who steered us to some amazing meals, entertainment, and made navigating the City by the Bay a cakewalk.
Thanks Roberto~

I left my sunglasses there, (and my friend lost a treasured good luck charm), but I'd return to see Roberto~

07/02/11 | Link | Rating: 4.0
36. Amber N.
If you are looking for a unique and quiet place to stay in San Fran, this just might be the place for you.  The decor of the building is stunning.  It is as if you are stepping back in time when you walk through the front door.  Throughout the building there are furniture pieces and draperies that add to charm.  I was pleasantly suprised with how quiet the neighborhood is.  There is hardly any street noise.  

The parking for the hotel is very convenient, as it is located right across the street, and at $15 it is less expensive than most SF hotels.  Also across the street is a liquor store so if you happened to forget anything, or just want snacks, you are in luck!

The employees are all very helpful and polite and eager to help make your stay a pleasant one.  In the morning there is a modest continental breakfast where guests are encouraged to stay and enjoy either in the dining room or in the sitting room.  

All in all, a very memorable place to stay.

19/09/10 | Link | Rating: 4.0
37. Tracy B.
This historic hotel is stunning from the moment you walk into the downstairs lobby.  My stay wasn't a usual one, however I do intend to visit again often.

We were introduced to the Queen Anne through the San Francisco Ghost Society's Ghost Conference called A Victorian Haunting.  We had multiple rooms rented for the conference, and the most fabulous room that we reserved for our own stay.  It turns out that two dear family friends used to even live here during the 60s when it was a boarding house.

First, our room was a corner room with a turret window area that curtained separate from the main room if you wished.  The ceiling in the little nook had a beautiful painting of a sky, and every little touch was thoughtful and perfect.  The room was as adorable as the hotel, which was an amazing surprise.  If you see the main common room downstairs, you will know just what a feat this is.

Second, nightly sherry for all!  Splendid idea!  Sipping sherry near a fireplace while someone from our group played the grand piano in the Victorian-era room was an experience I will not forget.  The staff are incredible as well.

Last but not least, the "Haunting!"  The energy here is magical.  I am not a sold ghost-believer, but this Hotel stores some very cool vibes from its long-standing history of hospitality and proper traditions.  We were having some definite Ghostbuster moments with the equipment, but I don't want that to dominate this review ;)

San Francisco is much the better for having this gem in our midst.  I'd stay here, or recommend this little paradise, anytime! Trust me, you will fall in love with the Queen Anne!

09/05/10 | Link | Rating: 5.0
38. Sachimo C.
I was looking for a modest place near every attraction and away from crowd and I found Queen Anne. My girl friend and I stayed there for two nights and we found ourselves living Victorian style. I am not much into the old fashioned decor and furnitures but this place has character. The staff is awesome, helpful and super friendly. Rooms are very comfortable and the location is something to brag about and the afternoon sherry and fresh baked cookies are icing on the cake. We would most certainly go back and stay at this warm and frienly hotel.

04/10/12 | Link | Rating: 5.0
39. Vanessa S.
If you want a great place to stay in the middle of San Francisco close to everything and easy to get to everywhere this is the place you would want to stay. It has a very lovely victorian decor which is amazing they are able to keep it this way.

Your one block away from Japantown!

They have free taxiing service to anywhere you want, only going tho, but its easy to get back to the hotel on your own. Good Continental breakfast, with all the needs covered for a good breakfast.

Bottom word: Stay here! You will love it!

15/09/09 | Link | Rating: 5.0
40. Jacob P.
I am in love with this place.  I love the decor, the creepy doll, the spooky hallways, the statue heads in the dining room, the beautiful fireplace.  I love the Victorian feel and I recommend this place now to many of my friends who head up to SF. .

01/07/12 | Link | Rating: 5.0
41. Sandy M.
The place is being renovated. You couldn't even see the outside of the Hotel because of scaffolding and tents. They were setting up for Christmas first thing in the morning on 11-12-12 when we went for breakfast. Could not enjoy the other rooms provided for guest comfort because of decorating and noise level.  YOU have to bring your ice bucket to the front desk where they get it for you. Parking is LIMITED, good luck getting a spot and when you get a spot and pay $20.00 for it your afraid to leave because it is NOT reserved for you. If you leave and come back and the parking spot is gone, too bad for you. The rooms also smell very musty, not like antiques.  Chairs in room so uncomfortable. WI-FI spotty at best!! Best part about the location is the liquor store across the street with sodas and snacks! Go some where else.

14/11/12 | Link | Rating: 2.0
42. Katy T.
We stayed in the king garden suite, and it was the most beautiful hotel and room I've ever seen! The bed was very comfortable, and everything was super clean despite obvious age (antique furniture!). It did get a little chilly in the room at night, but the heater quickly took care of that. We never used the dual fireplaces.

The hotel is also in close walking distance to all kinds of food and activities. The staff there were very helpful, informative, and friendly. Breakfast is nothing grand, but it's about like your basic free hotel breakfast - danishes, bagels, eggs, sausages, cereal, coffee, etc.

There's just so much history in this place, and it was fun to explore. I highly recommend it.

05/07/11 | Link | Rating: 5.0
43. Ann O.
This is an absolutely beautiful hotel.  
The victorian architecture alone would merit 5 stars.  The staff is attentive and very helpful.

06/10/12 | Link | Rating: 5.0
44. Hilary Q.
Lovely, lovely, lovely! Beautiful decor, very well maintained and consummate customer service :-)

30/01/13 | Link | Rating: 5.0
45. Drew H.
Good location, free breakfast and coffee. There is an old musty smell to the place but its an old victorian house so thats part of it. The customer service, is really one star when one certain clerk is behind the counter. He is about as rude as it gets.  The strange thing is some of the other clerks are super friendly and easy to deal with.
Over all its a nice central location.

01/04/13 | Link | Rating: 3.0
46. Hillary J.
I love that they have a little sign that enabled us to pass on getting our sheets washed between the two nights we stayed. (Though my friends tell me that's typical of hotels these days.)
The decor at Queen Anne is beautiful. Our room had a mural on the ceiling, thick curtains (great for sleeping in), fancy lamps, dark wooden furniture and more. The bed had ample heavy blankets and was quite comfortable.
The lobby was a great place to hang out. It was like our room but with more old style chairs and a fireplace. They have free tea, coffee, and water throughout the day plus sherry in the evening and a continental breakfast buffet  in the morning.
Also, the employees are nice.

26/01/12 | Link | Rating: 5.0
47. Amanda M.
I Loved this hotel! The ambiance was amazing my boyfriend and I stayed there and had a great time. We arrived in San Fransisco on a very rainy day so we had dinner and spent the evening in the hotel. We relaxed in the lower level, had a couple drinks, played chess and gin and enjoyed our surroundings. I stayed in room 415 just around the corner from 410. I either had a very real dream or the Mistress came to check on me, either way the experience gave me a feeling of fun and intrigue. After a great evening we had the most amazing complimentary breakfast and were provided a complimentary ride (not including a tip) in a nice SUV by a very friendly gentleman to the ferry station. We have a trip to San Fransisco planned for August and will stay there again. Hopefully in room 410!
Beautiful Hotel, Wonderful Staff, all around great experience!!

05/05/10 | Link | Rating: 5.0
48. nicole p.
Just got back from a three night stay at the Queen Anne.

First impression of the front desk after two flights and  a cab ride: not the most welcoming, unfortunately.

We got in the elevator which had a padded bench and chandelier (very cool) and got to our room. It was  a funny old type of key (like a braille reader) which we put in. I loved the room; it was so old style with the decor, heavy drapes, reds everywhere, claw food tables and chairs; I loved it.

There was no attention to detail, however, in things that had been "repaired" such as  a large paint redo in the bathroom that was very uneven (I know it's old, but if you're going to fix it, do it right!). And you could see that the doorhandle on the door had been moved,but it was never properly painted and filled over.

Our room faced the street and the windows rattled all night, which woke us up many times through the night. It was also freezing in our room (early September?) so we woke up being cold as well, even with the heater on.

Breakfast was about what I expected; very simple- hard boiled eggs, cereal, coffee (no cream, only milk), muffins (storebought) and oatmeal, bread and bagels. It was fine as I knew ahead of time, but by day three it was a little tiresome.

Tables were not cleared off quickly, yet there was a box for "tips". Not sure what that was for since I never saw anyone actually working in the dining area. I had to clear a table myself to sit down.

Never made it to have sherry or afternoon tea, but got a yummy cookie later on.

Loved the decor, the feel of the place, but there were a few minor things I would not come back for.

The concierges were both great. Very outgoing and helpful.

Charming and quaint for sure!

PROS: unique place to stay, historic. Free breakfast. Prices don't break the bank.

CONS: cold rooms, noisy room (ours was), breakfast is mediocre, not very close to downtown.

11/09/11 | Link | Rating: 3.0
49. Mike V.
The last time I stayed her was with my girl so we could party in SF while I was stuck in San Rafael. But I put up a buddy from law school here last week and he and his fiance loved it.  he grew up in the city too but moved back east for work and school and had the same nostalgic feel at the Queen Anne.  If I ever need another hotel in the city, i'll absolutely check here.

19/10/11 | Link | Rating: 5.0
50. David M.
After an awesome day wandering all parts of SF, Charlotte and I grabbed our bags from the Whitcomb ( by the civic center) and hopped a 10 dollar cab ride to the Queen Anne Hotel. My cousin had reserved a number of rooms here for our family.

This place is beautiful. The amount of detail that went into every aspect from the color scheme, the period furniture and decorations to the cookies and sherry they put out in the evenings, was positively overwhelming.

However, they immediately started off on the wrong foot. Our reservation was put in by my parents. They had reserved two rooms. I asked the women I checked in with which room they had checked into. "I don't know" and she looked at me like I was an idiot.
I asked if they had checked in. She told me they had, and that they had gone onto the rehearsal dinner (they hadn't actually).
"I don't know which room we're supposed to take. Can you check which keys my parents checked into.'
"I don't really know"
"Fine just check us into one, and we'll sort it out later."
The combination of ineptitude at a simple request (see which keys were there) and rudeness really put me of a lot. however, I never saw this woman again, and the rest of the stay was nothing short of delightful.

The rooms were spacious. I saw a variety of rooms, each one unique (a big suite with flat screen alcove with table and chairs, fridge..., to our smaller but spacious room with all the essentials).

I sadly didn't get to check out the Haunted room on the fourth floor. Someone in our party had requested it, but I never got around to getting up there. We also never got to be haunted... or had the opportunity to set  up fun hoaxes (ie. leaving an cd alarm clock hidden somewhere with haloween soundtracks).

Every morning they have a pretty basic (but solid) continental breakfast set up downstairs. They do start to take this down around 9am, sometimes earlier, so be forewarned. They also have WiFi, but they will tell you 'its only for access in the lobby'. Our room got a pretty steady signal.

The location was also really key. Its a bit of a walk to Chinatown, and its right in Japantown. Public transportation isn't that convenient, but there's plenty to do within a short cab ride. Also, Dolce, the best icecream ever, is a half mile down the street.

Our stay here was a lot of fun. Lots of plush chairs to lounge in while catching up with relatives, great service, and a beautiful building. Its pricey, but not exorbitant for the city.

So as yelp would say "Yay! I'm a fan."

08/11/08 | Link | Rating: 4.0
51. Nicole T.
This place is absolutely beautiful. That's the first thing that struck me when I walked through the door. It's like stepping back into the Victorian era and being that we stayed here New Year's Eve, the place was still decorated for Christmas so it seemed even more magical. The lounge area is incredibly cozy with the overstuffed chairs, fireplaces, and thick carpet.

The room itself was enormous. We were sharing the room with two friends and even with two queen size beds, an old wooden wardrobe, a TV with two chairs framing it, and a separate seating nook, there was enough room for the four of us to do a yoga session if we'd wanted.

Being that we'd grabbed food at a late night Korean place in Japantown two blocks away on New Year's Eve, we didn't wake up in time for the breakfast the next day. Though we didn't get to take advantage of the treats that are offered (like the tea or the breakfast), this place was worth it. Plus, the staff was so sweet and friendly. We would definitely come back.

16/01/11 | Link | Rating: 4.0
52. Petunia L.
My girl friends and i decided to crash here after getting buck wild at the too short concert saturday night, the hotel is gorgeous and in a nice area. the inside is super cute old style san francisco and i loved it.  I definitely want to come back and play tourist and stay there.

29/10/12 | Link | Rating: 5.0
53. Pstephan A.
I would like to say that this hotel and staff are great. We are a local couple that had a personal incident just outside of the hotel. The staff were very nice and helped us with our dilemma.

04/07/13 | Link | Rating: 4.0
54. Jessica F.
I had such high hopes for the Queen Anne. I was traveling to a new city each night on business, and lucky for me, my company made reservations at some really amazing B&Bs!

I was looking forward to the last night on my mystery tour that ended at the Queen Anne in San Francisco. Especially since it came recommended, and, high off my stay at the Amber House in Sacramento, I was ready for a wonderful stay in one of my favorite cities.

To be honest, I have two minds about my brief experience at the Queen Anne, and hesitated to write a negative review.  On one hand, for those into pseudo-Victorian style and paranormal experiences, the Queen Anne is probably everything they hoped for.

On the other, overwrought, poorly maintained original period furniture, deeply unappealing décor and rooms that seem to have a fine film of dinginess, regardless of their actual cleanliness, are not what I had hoped for.

The first room I checked into was eaten alive by a leviathan of a dusty, beat up canopy bed. After spending a few moments in the space, I called the front desk to switch.  They were accommodating, and I moved myself to another room down the hall, with the same red carpet, unsettling cherub murals and Disney's Haunted Mansion vibe.  There was even a creepy statue of a little boy on the mantle that I hid in the armoire.

However, I hated it less, and since I was only in town for one night, chose to stick it out. Until I took a shower.  The curtain had that powerful, bile raising, musty, old shower curtain smell.   Nonetheless, I climbed in (which I deeply regret). With only an hour and a half until my meeting, I didn't have time to mess around.

As I looked up to rinse my hair, I was faced with a large patch of flaking, rust-red tinged paint surrounding a fire sprinkler jutting out of a black hole.  I couldn't get out of the shower fast enough.  Reaching for a towel, I saw dark stains on almost all of them.  They had been washed, but remained marked.

Disgusted, I checked the bed sheets, which were a suspicious ashy beige color.  Each pillow had coffee colored stains on it. I looked more closely at the room, and discovering all kinds of nastiness, decided I was moving.  I called another hotel up the street (The Majestic) and beat it.

The front desk was understanding, commenting that not everyone was into old. Which is true, but I have stayed in many old B&Bs, especially in Ireland and Italy...even "haunted" ones with 1500s furniture. It's not old that bothers me, it's the sense that nothing is really clean.

So, if you are into re-enactment, or ghost tours (I checked after I left, and this place is on it) then the Queen Anne is for you.  If you are hoping for a pleasant, gracious, clean B&B where you feel well looked after...not so much.

28/06/10 | Link | Rating: 1.0
55. Tamra E.
Having a out of town VIP staying at the Queen Anne, I was calling to book some additional rooms, and to have a gift basket sent to the current guests room.

The Front desk staff was INCREDIBLY rude on the phone, indicating they were too busy to help with a booking, when asked if there was someone else that could help, I was told the manager was busy also, this was a "bad time".  No offer to take my name and number.  I indicated I would be sharing the experience with the vip currently staying at the Queen Anne and thought I would share this with readers.  
There are many cute boutique hotels in San Francisco, pick another one, where the staff enjoy their job, and treat you like a welcomed guest.

Two big thumbs down.

03/02/12 | Link | Rating: 1.0
56. Sophie S.
such a great hotel and location! what a piece of history. it is so well kept and beautiful! they have tea, coffee and delicious cookies put out from 4-6pm. the concierge is so helpful and the employees are so kind and welcoming. The rooms are spacious and clean and the natural light with the stained glass tops on the fourth floor is beautiful. will definitely be back. a little market is across the street for a late night snack!

15/08/14 | Link | Rating: 5.0
57. Edward D.
I brought my wife here for her birthday. We had tickets to the opera and I wanted to impress her. We usually stay at the Ritz so I wasn't expecting a lot. We have stayed at many B&B's though and this was not even as good as a common B&B. Bathroom was really scary, room was in decline, lobby and common area was interesting but also in decline. Front desk very negative, basically assured me my car would be broken in to. not my best visit to SF. will stay at Rirtz next time.

16/07/13 | Link | Rating: 1.0
58. Howard S.
Although I live 15 miles from San Francisco, my wife and I celebrated her birthday by playing tourist in the City. We stayed a night at the Queen Anne, a refurbished Victorian Home on Sutter at Octavia. First impressions were a warm, welcoming staff and large, old world (lace and chandeliers) sitting room with fireplace.

What a great place! Great location: quiet, well kept neighborhood; walking distance to Japantown and upper Fillmore and a short ride to anywhere in the city. Friendly staff and "old feel" 1890's feel. Well, it was built in 1890 as a home for young ladies.

We drove in and they have their own small lot across the street. By SF standards, $20 for 24 hours parking with free in/out privileges is a bargain. There is also a convenient, convenience store across the street for last minute needs.

Coffee, tea and ice water is available 24 hrs, and their breakfast was surprisingly good. Besides coffee, tea, juice and milk, there were hot and cold cereals, pastries, bagels and bread (toaster and microwave too), and hardboiled eggs, sausages and fresh fruit. Judging by the conversation overheard, there were folks here from all around the world. In the afternoon, they served Sherry and cookies. Nice touch.

Minor drawbacks include spotty wifi in the room and some wear and tear hear and there. However, I do recommend it and hope to stay here again someday soon.

08/05/12 | Link | Rating: 4.0
59. Jennifer M.
We booked here b/c the hotel prices at the Hyatt's, Hilton's and JDV's were too much for the particular night we were in town.  We read a lot of the reviews, so we knew what we were expecting prior to coming:  a perhaps haunted hotel, Victorian style, old, w/tea & sherry hour, and a continental breakfast.  This was all confirmed when we got there, though it wasn't as creepy as expected, was classy Victorian and still old style furniture, with a tea & sherry hour (not very strong sherry but OK) plus cookies to go with the drinks, and a basic continental breakfast.  In addition, all of the customer service was great - concierge, bellhop/ish, and front desk staff.  We also got upgraded and enjoyed our room thoroughly (we didn't have the creepy statues others mentioned), though the water pressure was low.  The location was also pretty good, with access to different bus routes short distances away (no more than a few blocks) and taxi fares not too much either.  Free wi-fi and also a computer in the lobby if needed.

Overall, we hadn't any complaints and were quite pleased with our hotel.  We'd probably not choose to stay here again if the 4- and 5-star hotels were available at more decent prices, but I would not be opposed to staying here at all for a more casual trip.

22/10/12 | Link | Rating: 4.0
60. Ellie B.
I had an absolutely most terrifyingly demonic spirit experience here on the second floor hallway, towards the back. Never again will I stay here. [also that's not sarcasm, not sure why people are thinking it's "funny"?]

not to mention the rooms are insanely hot, no AC. and the breakfast was bad, and no room service. I thought this was a bed and "breakfast"??

25/01/11 | Link | Rating: 1.0
61. Estevan D.
Our stay at the Queen Anne was wonderful! The entire building, from the bottom floor all the way to the top of the highest ceiling, glows with elegance from another time period.

Every single person on the staff was very polite. Stepping into the lobby, I felt the need to stand up straight and mind my manners.

The rooms are really comfortable, and the noise is minimal. If you want a peaceful weekend, the Queen Anne is a perfect place to stay.

Also, the daily tea/sherry and cookies are a nice touch.

11/09/12 | Link | Rating: 5.0
62. Larry E.
Wonderful character at this place built in 1890.  Reasonably priced.  On a bus line direct to downtown; 10" to Fillmore which has a number of good restaurants. Staff was very helpful and friendly. Room was comfy. Wonderful lobby and sitting room for lounging. Only downside is there didn't seem to be wifi in room, only in lobby. Will definitely return.

I also highly recommend the Victorian Homes tour which stops in at the hotel.

06/04/13 | Link | Rating: 4.0
63. Dan F.
The wife and I have a hard time finding great hotels that can accommodate us with our four kids when we travel so we were extremely pleased to have found this little gem in San Francisco. The suite was huge with our own courtyard. The kids loved it as much as we did.

We look forward to staying here again!

04/09/13 | Link | Rating: 5.0
64. Violet V.
Loved this hotel and experience when I went. So much as a matter of fact that I will never forget its name or location. Charming and warm victorian character await you.

16/10/13 | Link | Rating: 5.0
65. Kristin S.
My husband and I had the rare luxury of a weekend without children and decided we would do a whirlwind visit to San Francisco. Looking for hotels online I found the Queen Anne. It had good ratings and one of my co-workers had actually stayed there. The Victorian charm that I saw from the pictures and the fact that it was supposed to be haunted sealed the deal.

I wanted to love this place. I really did. Me and the Mr.  have a love of older architecture and history. The idea of it was lovely. Unfortunately the idea didn't wholly meet the reality.

We had hoped for a place that was lovingly cared for. Being older we expected that all of the amenities and etc that one would expect from a place without character would be missing but we also expected cleanliness and care to be evident. The place was however dingy. Everything was worn and looked as if caring for it was an after thought. The decor looks great in pictures but in person it is worn, threadbare and needs some dusting. The staff was not rude but indifferent. We had asked for a cab to be ordered but wanted to wait outside for it. We were told that they would not call us a cab unless we sat in the lobby and waited for it. Sorry that's just how it's done. When we arrived there was a family of German tourists arguing with the front desk for a refund. They were appalled by the state of their room. I soon found out why. We had a brick wall in our room. The shower was scary looking and tepid. The mattresses were horrid. I am not a spoiled princess by any means, but I was actually poked and tormented by odd lumps all night and no it was not a supernatural occurrence.

The breakfast was mediocre but free at least. Wifi was not to be had in our room. If we had been staying longer I would have checked out and found someplace else to stay.

I know a lot of people were perfectly happy with it. However I wanted them to try a little harder.

02/09/13 | Link | Rating: 3.0
66. Sarah Z.
Absolutely gorgeous. History buffs and ghost hunters should not miss this place. If you can, try to stay at least one night, even if your budget is strained.

Everyone was so professional and friendly. We were treated like royalty. Every room was designed completely, authentically period, right down to the furnishings and wallpaper. The bathrooms have been modernized, though, and look like a spa.

We enjoyed the free breakfast in the gorgeous breakfast room. The parlor is a beautiful place to sit late at night. It's like stepping into the 1880s.

17/06/13 | Link | Rating: 5.0
67. Terin C.
Staying at this place, you have to look at it as something other than just a hotel. It's more of an experience. Sure, there are other much fancier places to hang your hat for a few days while you're in the city, but this place has charm. It has history. It has free tea and cookies in the afternoon.

Or, you know, sherry... if you're in to that sort of thing.

There are a lot of things to comment on in regards to the Queen Anne. The decor, the ambiance, the creepy factor, etc... but when it comes down to it, you're either going to love this hotel, or hate it. I loved it, because I'm always going to be that little girl playing tea party, and this hotel spoke to that part me. I'd be lying if I said I didn't spend part of my stay here pretending to be Sara Crewe from A Little Princess. The rest of the time I was just Terin, but I was a happy Terin.

In an effort to not be unrealistically gushing in this review, though, there was one thing that I didn't enjoy. Having stayed here in the middle of the summer during a particularly brutal heat wave, I would have appreciated something in the way of air conditioning in the room. It was like what I imagine actually living in the Victorian era would have been like, seeing as how they didn't have AC back then. While authentic, it was one part of the experience I could have done without.  As for the complimentary breakfast? Well, it's free. Was it amazing? No. Neither, however, was it awful. Stuff your napkins with a couple danishes, and be done with it. Also, I happen to like instant oatmeal, and there was plenty of that. My traveling companion and I ended up taking some stuff up to our room, and eating at the table by the window. It was pleasant.

I don't recall anything memorable, good or bad, about the staff. I think it was a little difficult trying to get some extra toiletries, but other than that the staff more or less faded in to the background. I don't know if I'd go back, honestly, because I ended up being a little too creeped out to sleep well... but I'm glad I visited this place at least once.

07/03/12 | Link | Rating: 3.0
68. Katie V.
I could instantly spot this hotel on the street--the outside stands out from the buildings around it, and sets you up for the amazingly beautiful Victorian décor on the inside. Our room made me feel fancy, and the room was small enough to be cozy without being cramped. The area was very quiet--couldn't hear much from outside in the hall or outside in the street. The staff was very nice during my stay which made check-in and check-out (as well as a couple questions in-between) very easy, especially since it is a very small hotel. Even without a fitness center or pool area, as a young tourist I didn't mind because the Victorian feel was so beautiful. I especially liked the breakfast, which consisted of the regular continental fair (fruit, bagels, toast, cereal, oatmeal..) as well as hard-boiled eggs and sausages. Around 4 in the afternoon they serve sherry and cookies, which I was around for only once but it was a nice touch. There's also water and tea during the day. The wifi wasn't perfect but served its purpose, and there was a free printer downstairs which proved very useful.

As for location, it was a little far from Fisherman's Wharf, where I ended up spending most of my trip, but the buses were nearby (and the bus to Union Square even closer, though during daylight it was an easy walk). Japantown was nice to be nearby for a quick look-around but other than that wasn't a big deal to be near.

08/08/12 | Link | Rating: 4.0
69. Frances A.
Uh....YES? This place is  like stepping back into your great great grandma's manor house if you know what I mean. Great staff, cookies and sherry (whole other level) continental breakfast, and the best part: I was able to take a late night cuppa in the parlour. Totally chill.
I did have a slight paranormal experience before bed, but it was docile compared to what I read you can experience on the fourth floor. I did not know this place was considered haunted while staying here so yeah, not a power of suggestion. You may have some weird things happen.

The decor is a little faded but this doesn't take away from the overall effect of the place. I am a total anglophile so I didn't want to leave. If you love history and feel like Brideshead Revisited on a budget, this is the place for you.

02/07/13 | Link | Rating: 5.0
70. Tanja F.
Charming! It's not a traditional B&B and it's not a traditional hotel. It's kind of a hybrid of both.

We walked in just after they had finished hanging the Christmas decorations. There was a coffee, cookie, liquor (not sure what kind) station set up and fireplaces roaring. We sat down and soaked up the magical environment.

Our stay was on the 4th floor. The elevator wasn't quite as scary as I had read about on travel review sites. As you get higher up, the elevator does sway a little and the only reason you notice it is because there is a chandelier in there that starts moving with it. It's not a big deal.

I also read that this place is haunted. If it is, well, it must be the ghost of happy and cozy because that's the only feeling I got when I stayed here. Everyone was friendly and it was very convenient for the family to stay here while I had surgery at CPMC the next day. If you are also in town for a medical procedure, ask if they have rates for patients. They gave us a discount. Even parking was very reasonable for SF. Just don't leave anything in your car at night.

I didn't get to experience breakfast because I checked in for surgery early the next morning but my husband did and he was impressed with the spread.

At the end of the stay, check out was easy. Definitely two thumbs up. I can't wait to come back here and enjoy this hotel under better circumstances.

27/11/12 | Link | Rating: 4.0
71. Jim B.
This hotel is billed as the last, all wooden hotel in the city....and the character shows. The hotel lobby maintains it's Victorian tradition with antiques, fireplaces, chandeliers, and heavy woods. It is far too pretty to capture in photos. Every night they serve sherry and cookies in the "parlour"....another throw back to a by-gone era.
Parking is across the street in a VERY tiny lot...first come, first serve....but we managed to get a spot and there the car will stay until we leave.
Wifi is available in the room....I was told they have 3 servers and to pick the one with the strongest signal. It is slow...but does the job.
Only one small complaint and that pertains to security. The hotel does not have air conditioning...which means you have to sleep with a window open. Our window did not have a screen on it or a lock. If I was travelling alone I would asked to be moved. Also, on numerous occasions, when we returned to the hotel, the front desk was left unattended. I stood several times waiting to access my safety deposit box ...once for over 5 minutes....waiting for someone to come to the desk.  As the door to the hotel is left unlocked, anyone could walk in from the street and gain access to the guest floors. Not safe! The hotel mgmnt should look into this.
The room carries on the victorian tradition...red bedspread with floral pattern, old wood furniture...but with modern amenities such as a fridge and a toilet (lol).
Not to everyone's taste...especially since most hotels are ultra modern, but this one is not to be missed.

07/05/13 | Link | Rating: 4.0
72. Shirley N.
What a perfect setting for our office holiday party yesterday evening.  All the public areas were festively decked out in holiday trim. It was like taking a step back to Victorian times.

The Queen Anne is a Victorian hotel with modern conveniences. There's a outdoor parking lot around the corner for guests.

The dining room was closed off for our private event of 35+ or so people.  Food catered by Black Tie Catering.

We were able to walk through a few of the unoccupied hotel rooms. You can choose from a standard room up to a huge suite where the living room is entry level and two bedrooms with separate baths are located sub level.  I would not hesitate to stay here.

The hotel is centrally located, with a short bus ride downtown, Fisherman Wharf,
Japantown, or towards the ocean, depending on your direction.

14/12/12 | Link | Rating: 5.0
73. Nancy D.
This place was creepy and not newly renovated. I suffered severe allergies in the room probably due to mold and mildew. I'm pretty sure there was a ghost tour when I was staying there. The floor was extremely dirty and everything smelled musty. The breakfast was excellent (included in our stay) and the lobby comfortable.

26/10/14 | Link | Rating: 2.0
74. Jennifer B.
Gorgeous Victorian bed and breakfast hotel. Staff was extremely friendly and helpful. The antiques are beautiful. Once you walk in, it's like stepping into a whole different era. Don't get me wrong still spooked from the whole "haunted" part and slept with the light and tv on lol but I think I put that in my head. Had one incident but again I'm gonna pretend that never happened haha. I loved walking around the different levels and "exploring" the elevator was freaky but not horrible. I definitely want to stay again and this time not get so damn scared lol.

30/11/14 | Link | Rating: 5.0
75. She-Ra X.
I absolutely love this hotel! It is gorgeous and unique, although I don't think it's for everyone. If you like haunted mansions and Victorian era architecture and decor this is your place. The staff was very accommodating and friendly, the parking lot is right across the street and it's only $20 per night (I've paid up to $60 at other hotels in sf). The neighborhood is very quiet and sleepy, but close enough to all the action if you're looking for it. Every floor in this hotel is beautifully decorated and authentic, it truly feels like you're in another era. It's not cheap to stay here but most hotels with much less charm and beauty are priced the same. It's the perfect place for a special occasion or just because! I will definitely be returning here!

07/06/14 | Link | Rating: 5.0
76. Alexa M.
We stayed at the hotel this past weekend and I fell in LOVE. My boyfriend booked it since we were going to an event at the Golden Gate Park so I had no idea what I was in for. As soon as I walked in, I knew this was the hotel for me. The lobby and sitting area downstairs is SO SO beautiful. I wanted to spend all my time down there just inspecting the furniture. The elevator IS old, but I've lived in apartments with old elevators like it, so it didn't bother me much. The entire hotel is decorated with beautiful furniture, even in the upstairs hallways.

There is a parking lot across the street which is only $20 to park in and since they give you a parking pass, you can come and go as you please. Last time we stayed in SF it cost us $65 dollars to park (what?!) and you could not access your car until the next day or you'd have to pay again.

Our room was small, but it's not like two people need much space. The bathrooms are renovated so they don't have the same antique-y feel as the rest of the hotel. The one thing I didn't like was that our comforter looked like it was falling apart a bit. The windows ACTUALLY OPENED which we really appreciated since we love fresh air instead of an AC (our room did not have AC though). After getting to the room, I read online that the hotel is apparently haunted. We were a little freaked out at first, but nothing weird happened during our stay!

The staff was beyond friendly and always greeted us or told us to have a good night when we were leaving. I even saw one of the employees outside right after we had checked in and he asked me if our room was suitable. Maybe my standards aren't very high, but I've stayed at A LOT of hotels and this one had one of the friendliest staffs I've encountered.

We didn't order any room service, but surprisingly the food was not super overpriced. There is also a little store across the street that stays open pretty late. We went over there close to midnight to get some drinks and snacks and they were still open.  We checked out the breakfast in the morning, and I agree with most of the reviews here. It wasn't anything special but it was suitable. I was obsessed with the sausage patties and appreciated that they had an abundance of hardboiled eggs. Also, the pound cake (I think) was delicious! As soon as something ran out it was quickly replaced, which I also have not experienced at other hotels (if something runs out, it's usually quite a while before they replenish it).

I was soooo sad that we were only staying here one night (I want to do the ghost tour!!!!!). Maybe I am biased because I grew up obsessed with Nancy Drew, etc. and I'm quite the adventure and mystery fan but I adore this hotel and it will definitely be my #1 choice when I have to come back to San Fran.

10/06/14 | Link | Rating: 5.0
77. irish y.
Not a fan. I had booked this hotel and then decided to change to another one. I canceled well before the 48 hour cancelation policy applied. (it was more than 72 hours prior). I called them and verbally canceled and then suddenly there is a full room charge for a no-show on my credit card. Now I have to call them tomorrow to figure this out. Bummed.

19/01/15 | Link | Rating: 1.0
78. Dave S.
Gotta love classic hotels where the floors creak, doors don't fit quite right and there's no air conditioning, but the Queen Anne was quite comfortable. The decor was ornate and clearly from another era, but the bed was comfy and we had plenty of sockets to recharge our 21st century electronics. Room a little stuffy? Go old school: open a window! Great historic neighborhood with excellent bus access and located a few short blocks from Fillmore Street restaurants (lots of those) and the California Street cable car line. Great, friendly helpful staff! Breakfast better than average lobby fare, and you can enjoy complimentary sherry and cookies in the afternoon. Ok, the shower curtain fell down a time or two, but otherwise things were great. Highly recommended.

15/02/15 | Link | Rating: 4.0
79. jason y.
It's pretty cool on the inside, it has a creepy, spooky vibe. Furniture and decor is, late 19th, early 20th century style. The staff is very nice, very helpful. There are three reasons it only gets a three star rating. The first thing we noticed as we opened the door, was a strong musty smell. Opening the window kinda helped. The smell wasn't "horrible" but not the greatest either. The second thing we noticed was, it was hot in the room when we walked in. The hotel did provide us with a table top fan, didn't help much but better than nothing. Finally, the water pressure was probably a 4 out of 10. We'd probably go back

18/02/15 | Link | Rating: 3.0
80. Eric Y.
I stayed here for a night and really didn't like this place.  The location is ok but the place is extremely old and dated...it is one thing to have a classic and vintage look, it is another to be just plain old.  The rooms smelled like an old library.  The customer service isn't the greatest either.  While the people were nice, they didn't seem very competent at their jobs.

There is a Kimpton Hotel as well as other locations nearby that I would recommend instead of this place.

12/11/14 | Link | Rating: 1.0
81. Dan H.
On vacation from SoCal with friends from MS. Great time will definitely be back. The staff was fantastic the breakfast good and the atmosphere was great. The only complaint that I had was I'll never stay in room 417 again the room was very small almost too small.

10/03/15 | Link | Rating: 4.0
82. Kevin K.
All the preceding reviews were accurate in terms of charm and history, which is why we booked here. All that evaporated once we pulled back the bedspread to go to bed and discovered Soiled Pillows, Hair in the sheets, and lumpy pillows and mattress. Need I say more?

02/01/15 | Link | Rating: 1.0
83. Richard W.
Came upon this hotel by accident due to a booking error and the hotel we were going to be in was full, very grateful for the error. This is a beautiful Victorian era Bed and Breakfast. Staff is very friendly and courteous.Furniture from the era is beautiful. Great continental breakfast with a lot to choose from. The room we were in was nice and cozy. FREE coffee and tea whenever you wanted it and the coffee is always fresh and hot even at 2 in the morning. Filtered water with the coffee if you wanted water as well. They have a ghost tour in the evening. At 4 pm they have Sherry and cookies for the guests which is.....FREE...They have a service which can get you a car to rent and tours of the city. We are definitely going to be coming here again soon.

03/05/15 | Link | Rating: 5.0
84. Kelly M.
This is a cute, gem of a hotel in San Francisco!

I enjoy the place, I really do, but there needs to be some overdue maintenance done at the facility. Several of our light bulbs in our room did not work. Also, the duvet coverlet and pillows are old and smell musty. The rooms get stuffy and have no fans or A/C, and it got a little too hot in our room during the evening. When there is no wind outside, it just makes the stay uncomfortable, even if you open a window. I think a little makeover wouldn't hurt and it would attract even more customers.

However, our stay was nice. The staff go out of their way to be super polite and great. The continental breakfast in the morning was delicious - I did make myself a fresh waffle. Also, we had cookies and sherry during the 4pm-6pm hour which was nice.

Overall, a nice stay but the place just needs some updates.

14/07/14 | Link | Rating: 3.0
85. Hannah Y.
I think the name says it all. When I think of Queen Anne I think of Anne Boleyn who was part of the Tudor Family. My secret to my knowledge is spending a satisfying portion of my early years to obsessively study Victorian literature that took my interest in early Baroque and Medieval era.

I was surprised to this enchanting boutique hotel for me and my girlfriend from San Francisco to have our long lost 'girl time'. In my mind, I thought he chose the most perfect hotel for us two girls; it was everything I cherished that emphasized Victorian beauty and culture. The moment you enter the lobby you have entered into history; a roaring fireplace is flickering within the tea parlour whilst velvety upholstered love seats mingled around. Only two floors exist at Queen Anne, and one of the rooms were marked as haunted, oh no. Although who knows if the tale is true. From my understanding, each room had its own beauty with distnct furniture along with contrasting sheets to be apart like the others. Our elegant room was accompanied by Tudor red satin sheets embroidered with sensual Damask print, a print for the courts. The bed was not up to date, but comfortable within means; my girlfriend and I slept soundlessly throughout the cold night.

Our mornings were greeted by a delicious continental breakfast, and afternoons were tea time at the parlour. The romantic little touch of 'tea time' made my experience amusing yet delicately polished; I felt like I was sipping tea like a Tudor royalty.

If you're looking for a romantic getaway or a room for stay, I suggest Queen Anne Boutique Hotel. It is amourous, dreamy, and full of history, don't be surprised if you feel like you stepped back in time x

03/08/14 | Link | Rating: 5.0
86. Zaira H.
We stayed here last night.  This Place is so Beautiful. It feels like you're  stepping into a different time: Creepy porcelain dolls, Gorgeous Chandeliers, Red Velvet curtains and a cozy fireplace by the lobby.

The hotel does need some maintenance: the bedroom gets too hot (there's no AC), the elevator makes weird noises (I suggest you use the stairs) and the bed is not very comfortable.

But overall, it was a wonderful experience! I

P.S. Forgot to mention...this place is haunted. Ask about the Ghost Tour.

19/09/14 | Link | Rating: 4.0
87. Kasia T.
Still a good hotel. This was our 5th or 6th time there, and we always get the same room. Love the decor, the friendliness of the staff, and the location. Easy to get to town with their town car service, and it is close to buses going in all directions. The Fillmore has loads to do as well. But, the breakfast is still all white flour and sugar. In a city with such good food, it really stands out as bad: like any generic bland hotel in the world. It doesn't match the rest of the feel of it at all. The sherry and cookies are nice though!

02/05/15 | Link | Rating: 4.0
88. Susan M.
Spoke to Franklin at the Queen Anne and he was able to rebook my room for two nights, I called Expedia and they issued me a refund for two nights. My frustration should have been with Expedia, not the hotel! Thank you Franklin for helping me, you are awesome. Hopefully, I will be able to visit your beautiful city in the near future.

13/05/15 | Link | Rating: 5.0
89. Ron W.
I just love this old 1890 Victorian Queen Anne Hotel! There are no air conditioners, but the bedroom windows open to let in that cool San Francisco breeze. I like how the exquisite Victorian decor just draws you in! The hotel offers an elevator, but I just couldn't resist walking up and down those beautiful wooden stairs while I admired the vintage hotel furnishings. Next to the lobby is a huge cozy tea parlour with two fireplaces that were allways lit, along with the Victorian lamps.

I felt as if I were... 'Somewhere In Time'.

25/08/14 | Link | Rating: 5.0
90. Randy S.
Loved it here! All the decor put you back in time. Staff were wonderful. The whole experience was great. Will be coming back

03/05/15 | Link | Rating: 5.0
91. Brian H.
The Queen Anne is a great hotel hidden away in San Francisco's Japantown district. It's a former girls boarding school now turned into a B&B. The staff have always been superb with us and the building was built before the builders of the world decided that noise-proofing wasn't necessary. (Translation: You never hear you neighbors.)

Two tips: Bring some bottled water or grab some filtered water downstairs, and be careful of visible belongings in the car parking lot.

02/12/14 | Link | Rating: 5.0
92. Sam L.
The last time that we stayed in San Francisco, I was really surprised at how much I disliked it. I thought I would love it but I didn't. This time, I completely 180'd on that thought and I totally understand how you can leave your heart here. I really loved it!

First of all, the day of our vacation, I woke up with horrible HORRIBLE food poisoning. I was so worried that I was going to screw up our vacation and I actually really felt awful the first day and half of the second day, but I got better the trip was amazing nonetheless!

The hotel, Pumpkie could have not picked a place that I would love more! It was absolutely amazing!

The way to do San Francisco is walking and public transit! (Which is so comprehensive compared to our lousy LA transit and I was surprised at how clean everything was) Anyway, the hotel has a parking lot (which we used and left our car there all the days we stayed!) which is around $20 a day. (Much better than the amount we paid last time)

The hotel is in Japantown and is surrounded by beautiful Victorians. Actually, there are Victorians all around. In fact, 99% of all the buildings everywhere were Victorians. (There is even a Victorian walking tour that starts at the hotel - next time! When I bring the correct shoes!) Anyway, I was in love and awe of everything! There are several bus stops in walking distance from the hotel so it's really a great place to stay and get around.

The place is gorgeous. It's well-maintained but has lots of character. Lots of woods! And just so old! Lots of creaky stairs, interesting furnishings, old door knobs and just tons of character. I would have loved a claw foot tub! - but alas the bathroom is kinda lackluster. But everything else makes up for it, it's amazing! But you have to like this kinda thing - if you're not amazed by the history and the character - it may not be the place for you. It's charming in its own way and it's certainly not for everyone.

I read that this place was supposed to be haunted. I don't know about that. Nothing weird happened while we were were there - but I loved all the history of the place!  ::insert that "I Want to Believe" X-Files poster here::

Also, breakfast is included. I'm not a breakfast person (actually a morning person period) and as I mentioned, I was sick so eating was not on my list of things to do - but there was a breakfast held each morning from 7-9. Simple but with lots of options. Some bananas. Oatmeal. Cereal. Milk. Apple & Orange Juice. A waffle machine to make your own waffles. English Muffins. Blueberry muffins and some regular breakfast pastries. Oh and hard boiled eggs.

I would love to stay here again! It was beautiful and it was perfect!

04/02/15 | Link | Rating: 5.0