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SW Hotel in San Francisco, CA

SW Hotel in San Francisco, CA

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Company Info:

Rating: 3.57

Address: 615 Broadway, San Francisco, CA, 94133

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    Comments (47):

    1. Sheri C.
    Clean rooms, polite staff, comfortable bed, not fancy but worth the 160$ incl parking, close to North Beach and Chinatown, walk to Pier 39, caveat emptor - the titty bars are very close -

    24/07/07 | Link | Rating: 4.0
    2. H G.
    I've stayed here multiple times.  Friendly staff, clean and centrally located.  Complimentary breakfast. Ask for room in quiet section of hotel or if you're a savvy traveler bring along a pair of earplugs for sleeping.

    18/07/11 | Link | Rating: 4.0
    3. Rian R.
    My husband and I along with another couple booked to queen rooms on the third floor (there is only 4) of the SW Hotel. The pictures looked great and we thought hey why not.
    When we first arrived we missed the hotel which is wedged between a yogurt/ice cream shop and a parking structure. We looped around and parked right in front. Parking was $28.50 a night and was based on first come first serve (only 15 or so spots).
    We went to our separate rooms which were side by side. The rooms were pretty small and my friends was even smaller (same price). Luckily it was only the two of us. The rooms window faced the room across from us. There was a space in the middle of the hotel that tracked a lot of noise. The bed wasn't too bad and the air conditioner worked great. They had an iron/board and blow dryer. The towels looked clean but had an odd scent and appeared super old (holes and thin).  The lobby was nice and the staff were pleasant and gave great directions.
    Location not too bad. It was close to buses and tons of restaurants. This would be a great hotel for friends to take the groom to be for a bachelor's weekend out. There are bars in walking distance and plenty of places to spend those $ bills.
    China Town was great and so was the food.
    If there are more then two of you or you like space make sure you go with the rooms with two beds!

    02/08/10 | Link | Rating: 3.0
    4. Jonathan S.
    Clean, comfortable, attentive service and the best location in SF. Literally in the center of everything. From the hotel you can walk left and be in the heart of Little Italy, walk right and be in China Town or down Broadway and be at the piers.  Also, right above City Lights book store. Parking is a pain during the week but you can find a lot for $15 a day or less.

    08/10/10 | Link | Rating: 4.0
    5. A A.
    Stayed at SW for 6 nights and it was a wonderful experience! It was clean, conveniently located - near a major MUNI bus stop, great eateries that open late, and even a Walgreens that is opened until 12:00 am on weekdays. It is also near many of the major tourists attractions, so you can just walk everywhere. Staff were really friendly and helpful. Also, as a woman traveling alone, I felt very safe at the hotel and area.

    10/08/11 | Link | Rating: 5.0
    6. P T.
    Location, location, location! This hotel is within walking distance to most attractions that the city has to offer. The price is right for being centrally located. The rooms are clean and comfortable for 2 people.

    06/09/11 | Link | Rating: 4.0
    7. Wendy V.
    We have stayed in many places in San Francisco. I picked this one for its proximity to the play and restaurants we wanted to visit and was extremely pleased.
    The front desk staff understands customer service. Our room was smallish but comfortable, quiet & extremely clean. Parking was great.

    For the price I don't think it gets much better than this. We will definitely be back.

    26/04/10 | Link | Rating: 4.0
    8. Matt G.
    I paid $300.00 a night in a nice hotel/casino in Las Vegas. It is about the average price, right? Your package includes a room with a Jacuzzi, Flat-screen TV & free or discounts on shows, games and meals...

    Would anybody pay $400.00 a night in a hotel built in the 1850's and been remodeled once, in the heart of dirty Chinatown?  Your package is a One-Day Pass, which gives you free access to tourist attractions includes a boat-ride, a free bike rental to climb those treacherous hills, a annoying ride on those motorize Cable-Car, & many other tourist goodies. You will also experience a loud atmosphere in the heart of North Beach.

    These two are both tourists' package. I would take the Las Vegas package any given day,plus LV offer a ton of other goodies.

    16/08/06 | Link | Rating: 1.0
    9. Shelby A.
    I have stayed at the SW hotel on four separate occasions.  So why the one star rating you ask?  It's all because of my most recent visit which has resulted in me deciding that I will NEVER stay there again!  Yes, it seems fairly clean and quiet.  The staff seems helpful and friendly.  The parking is convenient.  The location is awesome.  
    However.............I took my seven year old son on a weekend trip to the city.  We drove all the way from Southern California.  After spending a lovely afternoon in Chinatown and North Beach I was looking forward to a lovely night's sleep.  It was not meant to be.  Our room was next to some huge A hole who was talking on his cell phone, apparently to some girl he was trying to convince to see him,  from 9:00pm until 11:30pm when I finally called the front desk.  Either the walls are paper thin or this was the loudest person I have ever heard in my life.  I politely asked the man at the front desk, who could hardly understand me, if he could please call the man next door and ask him to keep his voice down as I have a child with me trying to sleep and I was trying to sleep as well.  I could actually hear the phone ring in the other room (paper thin walls) AND the A hole yell at the manager saying, "WHAT, they think I'm being loud?!  Then why don't you just move their room!  I ain't gonna keep my voice down!"  Ooooookay..............
    So I get a call from a very shaken up man at the front desk saying how there is nothing he can do.  The man is very mad, blah blah blah.  At this point I got pissed.  I asked what he planned to do about it because now my son was awake and I paid for the room just as he had.  After discussing it for a bit he finally said that maybe they have another room available so I can move.  Fabulous!  I have to pack up all of our stuff at midnight, wake my son up, and move rooms.  The desk clerk actually expected me to leave my son in the room to go down and get a new key!  
    He finally came up and moved us to a teeny, tiny, stinky room with two double beds.  It had a VERY old TV and that was it.  It felt like an unfurnished college dorm room.  Needless to say I was very unhappy about the whole situation, but I politely took the key and tried to sleep.  The most amazing thing to me was that I was not offered ANY compensation for the hassle and no apology from the management.

    The moral of my story is:  The SW hotel is great if you don't mind not sleeping well or have any issues whatsoever that you need to be handled.  Good luck.

    29/10/10 | Link | Rating: 1.0
    10. Goumada S.
    Great hotel! Friendly and helpful staff, modern furnishings and decorations, clean facilities. The sheets were crisp, the pillows were super fluffy and the mattress was firm.

    The only thing that kept me from giving this hotel five stars is the outside noise, but given that it's near a major intersection in a busy neighborhood, that is to be expected!

    30/07/09 | Link | Rating: 4.0
    11. danielle w.
    This is a great hotel in a great location. My boyfriend booked this for a quick weekend getaway. It was going to be our first trip to SF. I was a little worried about it being  a non-name, and in Chinatown. Boy were we pleasantly surprised!

     When we started driving to SF from LA, the weather was terrible, so we thought we would have to reschedule. We called the hotel and told them the situation, and the front desk clerk told us she would waive any change fees and change it to whatever future dates we wanted! What chain hotel would do that? We decided to go anyways, and take a chance on the weather, b/c we wanted to see the Chinese New Year parade. Once we got there, they were super friendly and helpful. Parking was only $21 for one overnight, and they let us keep it there for an afternoon after we checked out! Holiday Inn charges over $40! The room was a nice size and SUPER clean! I loved hearing all the commotion in of the alleys down below, it was great!

     All in all, this was a perfect no frill hotel in a great location. You can't really ask for any more for the price. If you want doormen, fancy mints, and quiet crickets at night...this is not your place. If you want to feel and hear the magic of Chinatown, but still be close enough to get to other parts of town, this is the place to stay. Oh, and the yogurt shop next door has the most amazing black sesame gelato! Happy travels!

    01/03/10 | Link | Rating: 5.0
    12. Perry W.
    I live on Telegraph Hill and put my parents up here for a long weekend so they could be a 5 minute walk from my place.  Front desk was very pleasant--they let me see a room ahead of time and my folks had zero complaints for their stay.  Room was smallish, but definitely adequate, they seemed recently renovated. My folks loved the proximity to all the things to see in Chinatown.
    Can't beat this place for $99 a night (I booked through Expedia). Get a room that is not facing Broadway to avoid the noise.

    21/02/09 | Link | Rating: 4.0
    13. Christopher D.
    I have to say that the reason this place gets any stars at all is because the location is within walking distance to cool stuff. But bad hotel service, no bellman, very high daily parking fee, and VERY noisy street directly outside really brought the experience down.

    26/02/12 | Link | Rating: 2.0
    14. Sami K.
    Pleasantly surprised for a two star!!

    25/01/12 | Link | Rating: 4.0
    15. Westwood D.
    Good price and excellent location. Walking distance to all kinds of fun places and good eats. Room and bed were just a little small, but I suppose you get what you pay for. The place was clean and staff very friendly. Oh, and no bed bugs in our room. Would stay there again.

    12/02/12 | Link | Rating: 4.0
    16. J. H.
    It was OK.  The neighborhood was terrible but if you get a back room you can't hear any of that.  The bed sucks, there isn't even a box spring.  The rooms are really small and the tub was always backing up.  The breakfast was OK.  The first morning they had out a ton of pastry, cereal, hard boiled eggs, fruit, milk, juices, and coffee but after that there was just cereal, bread, and drinks.  The price was really the only good thing about it, as it was way cheaper than any of the more traditional hotels in the area.  It's an OK place if you like hard beds and are only looking for a place to sleep.

    07/08/12 | Link | Rating: 3.0
    17. Ada C.
    I must say I was somewhat disappointed with the room when I first got there. For 120 a night, the room was really small and cramped, but the bed was cute since it was florally decorated.
    Located on the outskirts of Chinatown served both as a pro and con. Pro being that you're right smack in between downtown and the pier. Con being that right across the street are all the strip clubs and bars. Needless to say, it gets noisy until the early AM with all the drunks and crazies.
    There is a VERY small parking lot located under the hotel for 28.50 and going in and out of the small garage is a hassle since you'll need to notify the front desk when you will be going in and out so they can open the gates for you.
    Overall, my stay was fairly pleasant with the cable tv. friendly staff, and internet ( which requires you to ask the front desk for the PW as well).  I guess the location determined the pricing of the stay rather than the actual rooms.

    15/09/10 | Link | Rating: 3.0
    18. Jim E.
    The staff is great. The hotel is very clean. They offer secure paid off street parking. The reason for only giving it 3 stars is it's an older building with little to no sound proofing. We had a room on the 4th floor on the front corner of the building. We could hear the people across the street talking. We had the windows closed and it still felt like they were open and people talking just outside. Take ear plugs if you need quiet to get to sleep.

    15/08/13 | Link | Rating: 3.0
    19. eurecurry S.
    This was my first experience with a hotel room of this size in the staes, but I found it absolutely delightful! I shared a Deluxe Double Bed room with my boyfriend for $129 for one night. Perhaps it was pricier compared to other places you could get for those accommodations, but the convenient location and simplicity of the room was just fine!

    It made me think of just how much "wasted" space you find in your average US hotel, and the room actually reminded me a bit of my travels abroad. Minimalist and efficient use of space!

    They were also very accommodating for our motorcycle gear the following morning as we walked around for breakfast, which I appreciate.

    My only complaint was that the staff did not seem very motorcycle-friendly. They insisted that our two motorcycles would take up a whole car space and thus incur the $28.50 fee a night, even though I insisted that motorcycles can easily take up those unused spaces around the perimeter. Thankfully, however, I found free motorcycling parking a scant 0.3 miles from the hotel, which saved me the trouble.

    For the location and quality of the rooms, I recommend this place to anyone!

    15/08/11 | Link | Rating: 4.0
    20. Gaelan D.
    Decently cheap, and given its price point/amenities I really like the room decor. The staff is really nice as well. I like this hotel a lot more than many fancier places.

    It's right next door to City Lights bookstore, and Chinatown in general.

    If you can afford it, make sure you spring the little bit extra for a granite-counter bathroom. Don't do it for the surface per se, but those bathrooms tend to be roomier and have a rather comfy bathtub/shower combo.

    The free breakfast they offer is pretty lacklustre, but given that you're in an awesome area for food, it's no big deal to go wandering around for something delicious and cheap to eat.

    30/12/11 | Link | Rating: 4.0
    21. Sheena K.
    We had just drove up from Big Sur and wanted to spend our remaining vacation days in SF.  We had not booked a hotel (like I suggested) ahead of time because my boyfriend said we should just drive around and find a hotel the day of.  Maybe we wouldn't of spent such a bulk of our money on the SW Hotel if the boyfriend listened.  

    Anyways, here's a run through of my experience at the SW Hotel:

    $$$.  We spent about $160/night (including the $30/day parking fee).  I feel like we could've found a better deal if we took the time to look around more or book ahead of time.  F.Y.I. There's a hotel next door that was $130/night with free parking but it did look a little sketchy.

    LOCATION.  We walked pretty much everywhere we wanted to go so that definitely a plus!!

    STAFF.  Everyone at the front desk was extremely friendly even when I became a bit irritated with them for being inefficient about telling me about the rates from the get-go.  The housekeepers are a little loud with the cleaning in the morning, but still friendly.

    ROOM.  The room was a decent for the most part.  I found long black hairs in a few of our towels so I put the towels out for housekeeping to replace only to find our new towels with hair once more.  I ended up using my shirt and a small personal towel I had brought with me.   Aside from the hairy (towel) situation, the room was comfortable with central air/heat, TV, closet, hair dryer, iron, and basic bathroom amenities.   Our room faced the street but the noise didn't bother us.

    I wouldn't mind staying at the SW again but I plan on staying somewhere new for my next trip to San Francisco.

    28/04/10 | Link | Rating: 3.0
    22. T N.
    5 stars for cleanliness

    5 stars for location

    and

    1 star for location and let me explain...

    YOU CANNOT find a better hotel in the middle of the heart of S.F.  You can have dim sum in the morning, an espresso in Little Italy and walk to the pier.

    Here is the downside.  Don't expect to get any sleep at night.  I checked the windows and yep they were closed and yet the music, crowds and police sirens were loud enough to keep me awake.

    So if you are a bit old like me and need a few hours of sleep either request a room very high up or facing away from the pubs.

    Overall, SW is very impressive.

    26/07/10 | Link | Rating: 4.0
    23. Helena W.
    Booked a room here for NYE weekend and was very happy with the accomadations. We booked early and got 2 rooms for $195 each with a queen bed.

    The location is fantastic. The hotel is located on the same block China town ends and across the way from the entrance of the hotel you can see LIttle Italy. It's a 20 minute jaunt to Union Square (by the Macy's) and an even shorter walk to Fisherman's Wharf. There are a number of bars in the area and the outdoor seating at many of the Italian restaurants make for a casual and relaxing evening in the city.

    The room itself was clean and the bathroom was spotless; clean grout is always appreciated. My only complaint is that the TV placement was less than ideal since it is recessed into one corner of the room. But now I'm just being overly critical. Channel selection was great, we watched some movies on FX and "Too Cute" on Animal Planet...how can you say no to labrador and golden puppies?!

    Also, if you need parking it's $20 or $25 and space IS limited. My friends and I took Bart instead and paid a taxi $10 to take us to the hotel. If you wanted to save the money, one could also easily walk to a Bart station too. We did that on the way home and despite being hungover, survived the walk with our duffel bags.

    I would come back here in a heartbeat.

    06/02/12 | Link | Rating: 4.0
    24. Tommy M.
    The rooms are actually small ours were 12 x 12 the bathroom was 51/2 x 71/2 and the closet 2 x 11/2 very nice small and clean and we were comfortable too,the amenities were terra pure organic natural,shampoo,lotion,and a natural cleansing which was a plus.The staff was extremely friendly and very helpful, we were on the 3rd floor and the three nights that we were there we heard NO noise,the free breakfast was just o.k.The hotel is in the heart of North Beach / Chinatown will definitely stay again if I can get the same room. Oh...one more thing  each floor has a dumb waiter by the stairs.O.K. this is the the very last thing one complaint is the carpet needed to be deep cleaning( two spots) Small refrigerator too.

    24/01/12 | Link | Rating: 3.0
    25. Kristi G.
    Stayed here for 2 nights with my husband while on vacation. Rooms are quite small, but we knew that when we booked it and weren't bothered by it at all. Decent mattress, very clean, cute decor and the bathroom/shower size was perfect.

    If you are looking for a cheap room with the best location, this would be it. We parked our car when we got there, and walked the entire time. Little Italy is just a short walk away, and there are plenty of delicious restaurants to choose from. Fisherman's Wharf is about a 10-15 minute walk.

    Service was great, everyone was so friendly! We would definitely stay here again.

    04/08/12 | Link | Rating: 4.0
    26. Jacqueline W.
    It's not fancy*, but it's everything you need at a great price. Super clean, friendly staff, parking for cheap (for SF) and, as everyone has noted, LOCATION is awesome. You can walk chinatown and north beach out your door, and it's an easy walk to Union Square for shopping.

    I stayed here recently, when I was taking my mom to see Beach Blanket Babylon, and it's the perfect place to launch for the show, and stumble home afterward. We felt totally safe, too.

    *By "it's not fancy" I mean "it's not the $450 Westin Market Street". The rooms has spacious bathrooms with organic bath products, and there is cable TV. It's plenty comfortable.

    10/10/11 | Link | Rating: 4.0
    27. Devon D.
    This is a great hotel option for an affordable, clean, and convenient place. We had a single bedroom with a queen size bed. The room was on the smaller side, but I never felt like we were looking for space in the room. There was plenty room for two of us. The room was cleaned while we were out for the day and the bathroom was replenished with towels. The hotel had free wifi with a good signal and garage parking. My favorite part was the convenient location. We could walk or bus easily throughout the city, and found ourselves only about a 15 minute stroll from anywhere worth visiting (except Golden Gate Park). I wouldn't play the continental breakfast into factor as that was the only thing that was lacking. They provided coffee, fruit, and some small pastries, but we opted to walk a block up into North Beach and find some great cafes for reasonably priced breakfasts. I highly recommend staying here for a long weekend or even a week! It was the perfect spot for a weekend spent touring the city.

    08/04/14 | Link | Rating: 4.0
    28. Olzhas U.
    Ask for egg at the breakfast anyway

    27/10/13 | Link | Rating: 3.0
    29. Tina H.
    Booked 2 rooms for NYE.  Was instantly impressed.  The staff are very, very friendly. We got into town early, which was no problem.  We were able to get a parking in the hotel- which was $30.  A steal for New Years Eve! ( and you have in and out privileges).  With all of the "Bed Bug" stories, I instantly checked the mattress...-  Very, very clean.  Rooms were kind of small-  Shower curtain was WAY to small for the shower-  made for some wet socks in the bathroom..  Towels were very rough but after my experience at the Adante hotel for New Years last year, this was a Dream Come True..  We grabbed a taxi to the Ferry Building for fireworks ( $7.50 ) and walked back to the hotel ( 30 minute walk ).  Area has a lot of restaurants and bars.  The street is very ...I guess you can say... "lively".  It was hopping till around 4am.  Pizza parlor on the corner was open at 2:30 with a line out the door.  Great location, great staff, decent rooms and good price.  Will be happy to stay here again....  Oh- the only reason why I didn't give it a 5 star is because it seems that the entire SFPD were camped out front.  Had a full on drunk tank set up and a mini police station in one of the conference rooms off of the lobby.  About 15 motorcycle cops across the street..  Oh well.. not a biggie.

    03/01/14 | Link | Rating: 4.0
    30. Jina M.
    Visiting San Francisco  area from Florida we really didn't know where to stay. Lucky enough SW Hotel was a great choice for us. Very friendly and helpful staff. Even has their own parking garage and I would have to say that China Town is one of the highlights of visiting. Even has a nice breakfast. Close walking and driving distance to many of San Francisco's highlights.

    29/06/14 | Link | Rating: 5.0
    31. Anthonio R.
    Great location, near Chinatown and North Beach. There are exactly 4,963,235.2997 restaurants within a six block radius (the random, near patronless at the time, taqueria across the street served up a surprisingly impressive burrito).

    Room was clean, and decorated simply but stylishly.

    Staff was very pleasant.

    Continental breakfast was basic, as advertised. Don't miss the historical artifacts in the area where breakfast is served.

    Parking in the hotel garage is $30. The garage immediately next door quoted me $25 (I expect they might have accepted $20, but I didn't test this theory).

    Overall, I felt the price of $130 was fair by SF standards.  I'd definitely stay here again.

    11/11/12 | Link | Rating: 4.0
    32. Sarah Y.
    I like the style inside the room. but we were staying in a room which in the street side so it was too noisy to sleep...

    28/12/13 | Link | Rating: 3.0
    33. Raymond L.
    Not a bad place, but nothing special.

    Room was tiny, but acceptable.  Had half a nice view of the skyline, half a nice view of Grant Street.  The TV was standard definition which I was disappointed with.  The mini fridge was off when we arrived.  The King Bed was nice and firm, and there was an extra comforter in the TV cabinet.  There was a nice desk for your laptop, plenty of outlets for your chargers.  The bathroom was well lit, clean, and the shower was large.  The bathrooms came with plenty of towels, which you can ask for more.  The Lobby was nice too.  The entire hotel had a nice look to it, i.e. golden looking elevators.

    The location was not horrible.  It was about a mile walk from Market Street.  We came during LGBT 2013 Pride.  All you gotta do is walk a mile and the subway M train is there.  You're also close the north part of the city.  The neighborhood was quite loud and disruptive on Friday night even with the windows closed on the third floor, but we were all a little drunk and the central AC was on which helped.  Saturday night was much more quiet.

    The staff was polite.  The maids didn't speak a lot of English but I managed to get an answer to my question about finding a bottle opener by showing them a photo on Google Images.  The front Desk was helpful and I read they offer some kind of shuttle service to SF Airport.

    Parking is $30 a night, however that pricing is on par with the rest of the city.  When I visited, parking was plentifully but according to others, it's limited.  You can reserve a space each morning with the front desk.  There was a $20 key deposit, but it's refundable.  There offer $1 sodas, and $1.50 waters.  Our rates were $169 a night before the 15% tax.  This was really good compared to other lower rated hotels in the surrounding areas; it was only $10 more than the queen sized bedrooms.  When I checked their website there was only mention of tea and coffee time in the morning.  I called the front desk about the breakfast that I saw mentioned in yelp comments, but they disconnected so I gave up.  WiFi was free, but it would not connect with my 3DS, most likely Nintendo's fault.  I would get kicked off WiFi every so often on my tablet, but my phone remained a steady connection.  Someone with us had a iPhone, and it had the same problems as my tablet.

    If I needed to be in this area, I would come back again!  I was on a budget and I feel this place was great for it.  However due to the cons, and if I have more of a spending budget next time, I will find another place to visit.

    05/07/13 | Link | Rating: 3.0
    34. Julie M.
    Hotel was clean, but the entire hotel smelled like Chinese food. The staff was friendly and we were able to check in a little earlier then check in time.

    Parking is the same price if you tried to find a local garage to park your car, so I would recommend parking at hotel.

    Great location if you want to explore China town, North Beach or working in the financial district. The street was loud for several hours at night but that is part of the experience being in the city.

    29/05/13 | Link | Rating: 3.0
    35. MNscratch Z.
    Great value! Pretty basic furnishings and small rooms, but friendly staff and great location. If you need an independent bookstore open til midnight, authentic Italian, great dim sum or a strip club, it's all within a block!

    22/03/14 | Link | Rating: 3.0
    36. Lawrence C.
    SIMPLY WONDERFUL

    I can't rave enough about the SW! It is clean, stylish, and the staff is excellent!! The rooms are on the small side, but by no means are they cramped. Quite a bargin for the price. I had read reviews and was worried it was going to be noisy. IT WAS NOT NOISY AT ALL ! The parking garage is conveniently located right at the Hotel, and the $30.00 fee is competitive. We couldn't have been in a better location. The SW straddles the borders of North Beach and China Town. We left our car in the garage and walked everywhere. To Fisherman's Warf, to the Financial District, and all around China Town and North Beach! The SW staff was very friendly. They offered restaurant suggestion and gave good directions to where we wanted to go!
    Honestly, I had second thought about writing this review! They are the kind of place one hopes to keep their little secret !!!

    20/08/13 | Link | Rating: 5.0
    37. Erin D.
    Staff was friendly and very helpful. Room was really small but clean and we'll kept. Continental breakfast was pretty pathetic but I don't really care about the food.  Close to cable cars as Pier 39. I was only there for 2 nights but I would definitely stay there again.

    14/09/14 | Link | Rating: 4.0
    38. Emily T.
    Staff were extremely helpful with providing directions, parking solutions, and general hospitality. While not a 5-star resort, this establishment is clean, comfortable, and an overall excellent value for its location. The rooms are of a sufficient size,  and the bathrooms surprisingly open. The continental breakfast was cute and the dining area rich with historical charm. The employees obviously take pride in their work. If you're young and traveling on a budget, this hotel is an absolute treat. We will be booking a room again.

    24/07/14 | Link | Rating: 4.0
    39. Whitney S.
    Clean rooms, and public areas.   Walking distance to many San Fran attractions and neighborhoods  Was within walking distance to the start of Wipro marathon too

    29/07/14 | Link | Rating: 4.0
    40. Douglas S.
    I don't think we could have done better.

    The price of the room was reasonable, the staff was helpful, the place was clean, and there was parking in the hotel's underground garage.

    The location is amazing if you are a tourist in San Francisco.  Chinatown meets Little Italy meets Jack Kerouac's beatnik hangouts meets strip clubs.  All of them a few steps from this hotel.  We knew we were someplace special.

    The lack of a 5th star - because the rooms are small and the breakfast (included in the room price) was continental - just cereals, pastries, coffee, juice.

    02/04/14 | Link | Rating: 4.0
    41. Eddie F.
    The beds are made of CEMENT! Funky, extremely small and the garage was full so my wife and I had to park 4 blocks away and was told we would've been charged $30 a night if the garage had space! AFTER paying $200 a night for a room a little bigger than a closet. I'd rather get a nice, safe, clean room 20 miles away and drive where I need to go. I rate this 0 stars. 4 star Hotel?! I WOULD'NT GIVE IT 4 ENVELOPES!

    24/10/14 | Link | Rating: 1.0
    42. Gregg S.
    It lies on the border to several very different neighborhoods. On one side are streets lined with Asian markets. A block away is a small Italian area. Down the street, the neon lights from many strip clubs glow at night.

    The room was simple. It was small but that wasn't a concern for me. It was clean and maintained. The hotel was quiet at most hours.

    Direct access to public transportation. Easily within walking distance to many attractions and sights. The hotel offers a very inexpensive shuttle to SFO.

    Staff was helpful and gave good advice/directions.

    I never worried about my safety in the surrounding area.

    The included breakfast was basic. The coffee was terrible. Several times I skipped it and opted for an early lunch elsewhere.

    The price was the best I could find for the location.

    16/08/14 | Link | Rating: 4.0
    43. Roderic P.
    Great location in Chinatown, very reasonably priced for San Francisco. Rooms aren't especially fancy, but are clean and have all the necessities. Breakfast is basic, but there's so many food options around the hotel this is hardly a drawback. Staff friendly and helpful. The area around the hotel is pretty lively at night, so if you want perfect peace and quiet this is not the best place to stay, but if you want a reasonably priced hotel in an interesting neighbourhood then I thoroughly recommend it.

    08/03/15 | Link | Rating: 4.0
    44. Elisabeth E.
    Coming into SF for a national meeting meant that every hotel in the vicinity was more ridiculously priced than usual. We were able to book this hotel on orbitz for 208/ night before taxes.

    Luckily it was pretty much walking distance from anything we needed. 20 mins to the Moscone Center where are meeting was, 20 mins from Fisherman's Warf and Ghiradelli Square. Around the block from Chinatown and northbeach.. Overall, a great location.

    They also have a few nice amenities including complimentary wifi and breakfast (cereal, muffins, juice and coffee.. Nothing sans gluten, but great for all my coresidents). The front desk is kind and curious. English wasn't fantastic, but certainly good enough to get the job done.

    The rooms are pretty small but have comfortable beds, a mini fridge, a small closet, vanity, and under the bed storage. The bathroom was clean and stocked with the usuals. Water didn't get very hot and had very minimal water pressure. All was well within my basic requirements in a hotel with one exception, the noise passage through the walls and under the adjoining door to a room with unknown occupants was a little ridiculous. Coughing could be heard all night, any talking, at night even loud whispering. Luckily my neighbors didn't like the tv on all night or anything, but it was still really uncomfortable hearing so much of their privacy, and assuming they were hearing mine!

    Overall I would definitely stay here again if need be, as the location is great and you can certainly be quite comfortable. Caution considering the noise travel as my stay could have been miserable if I'd had different neighbors. Also, price seemed a bit high to me for what you get.

    23/09/14 | Link | Rating: 3.0
    45. J F.
    Clean is the only thing going for this place. Ask for an internal room, you don't want windows facing the club. There was no parking to be had in north beach. Drove around for almost 2 hours looking. The rock like bed messed my neck up for the day. The club next door got quiet by about 10, but between the constant honking at 2am and hoards of drunks turned out on the street, we weren't sleeping much anyway. Will not stay here again.

    Oh good, someone started music again at 8:00 on the dot.

    15/02/15 | Link | Rating: 2.0
    46. Joann K.
    This is by no means a luxury hotel, but it is in a great location. Don't get me wrong, I was a little worried considering the amount of strip clubs around this place and the fact that our room smells like pork lomein due to all of the Chinese restaurants outside, but I couldn't have picked a better location. Our room is a decent size, it is clean, the bed is acceptable and it didn't break the bank. Bottom line is that I would stay here again.

    22/04/15 | Link | Rating: 4.0
    47. Bethany K.
    The location was perfect. So many restaurants within walking distance! Sam's and the Vietnamese place across the street were great! Easy walk to BART, Embarcadero, Lombard Street, the financial district, etc.

    The rooms were extremely clean and comfortable. Very simple, but the rooms were bright and cheery. The one issue is that the walls are extremely thin. Not an issue for us, but the first night, someone complained about us being loud, and we were talking at a normal volume at 1015pm. Which leads me to the next part...the staff.

    Every single person we encountered were helpful, friendly, and professional, but one person stood out. Annie works at night. It was about 1130pm on our first night and as we were coming back in after a short walk, we mentioned the complaint to the front desk. Annie switched our room to one where we wouldn't have neighbors that we would bother. She explained that a lot of guests are international, and their sleep is important after a long flight. She also stressed how important it was for us to enjoy ourselves. She also recommended restaurants that were spot on. So helpful and kind. SW should give her a raise for making us feel so at home.

    We will definitely be back!

    27/01/15 | Link | Rating: 5.0