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Taj Campton Place in San Francisco, CA

Taj Campton Place in San Francisco, CA


A landmark hotel at Union Square, featured in the "Best City hotels" by Travel & Leisure List 2011, voted as "World's Best Places to Stay" by Condé Nast Traveler Gold List 2009. Michelin star rated Campton Place restaurant & bar. Part of Leading Hotels of the World.


Established in 1909.

Historic Taj Campton Place is an intimate boutique hotel with classical European style and modern sophistication. For over 100 years it has been a sanctuary for discerning travelers from around the world. The Hotel exudes an ambiance of privacy and warmth, allowing guests to come home to the utmost in personal service and quiet exclusivity. For these reasons and more, Taj Campton Place was Global Traveler GT Tested Awards - Best Hotel in the United States 2010 and earned one Michelin Star for Campton Place Restaurant.


Company Info:

Rating: 3.86

Address: 340 Stockton St, San Francisco, CA, 94108

    Hotels in San Francisco, CA



    Comments (94):

    1. meagan m.
    Better than Chez Panise, that's all I have to say. I had the 8 course meal and wine tasting and it was AMAZING...amazing I say...that's all...

    29/03/06 | Link | Rating: 5.0
    2. James G.
    high expectations for Campton !!!  i celebrate my 17th anniversary tonight (2/17/07)...


    17/02/07 | Link | Rating: 5.0
    3. Mimi S.
    Makes me feel like a jet-setting queen.  I love the swanky, chic vibe.  I wish I could stay here for a week, all by myslef, and just fly out the door and shop in Union Square every day and then come "home" and sink into a luxurious bath and then fall into a soft sleep in the heaven-on-a-stick bed!

    21/10/06 | Link | Rating: 5.0
    4. Melissa P.
    If you are looking for a romantic place to have a drink before or after dinner, we highly recommend the Campton bar. It is very dark and swanky and always fairly quiet. It attracts a classy elegant crown, usually a bit older. The drinks are fantastic and the service is just impeccable. It's the kind of place where you can definitely get to know the bartender since there is never really a big crowd. You can snuggle into a back corner table or bring a group and take over the place. We somehow always end up here to have their espresso martini which is to die for! The drinks are a bit pricey but well worth it if you want to end up at a place where you can relax and hear each others conversation. If you see two people in the back corner making out, you can probably bet it's the two of us ;o)

    26/02/07 | Link | Rating: 3.0
    5. Katie F.
    The location, just off of Union Square, is unbeatable if you're in San Francisco to shop!

    28/09/07 | Link | Rating: 5.0
    6. ed h.
    I generally prefer boutique hotels to huge chains because of the service is usually better and each room is unique and quirky.  Campton Place did not disappoint.

    When I first checked in at around 6pm I was given a fine room on the fourth floor and, since I was exhausted from sleeping only a few hours the night before, quickly dove into the extremely comfortable bed.  It was not until midway through my nap that I realized the ice maker was located right next door.  However, this problem was quickly and efficiently remedied when they moved my luggage to a different room while I was out for dinner.  They even managed to refund my high-speed Internet charge without my asking.

    The rooms themselves were not small but the first one was somewhat awkwardly configured.  The bathrooms were large with huge soaking tubs.  My second room also had a bench next to the window - which unfortunately looked out into an alley.  The bed, as mentioned above was very comfortable.

    All in all this was a great hotel and I will probably be coming back the next time I travel to SF.  I later learned that the hotel was opened by Bradley Ogden, whose restaurant in Vegas is one of my favorites, so I look forward to dining here also.

    23/10/07 | Link | Rating: 4.0
    7. Brooke S.
    Had a friend who's staying at this hotel for his birthday for a few nights and we wanted to surprise him with a bottle of wine. They were out of an affordable bottle so we chose the next up from there. According to their "policies" they wanted to charge us a 20% gratuity fee along with a delivery charge.  Tell me how running a bottle up an elevator and putting it in ice deserves additional tips.  There's no extra service in something a 4 year old could do. What happened to real service and making the customer happy?!  It's the holidays, it's his birthday and you're lucky to have a guest during these times. Swallow your "policies", Campton.  Bah humbug!

    20/12/09 | Link | Rating: 2.0
    8. Carla B.
    This is a  tres chic hotel right on Union Square. Good service and comfy bed, but the room was miniscule. The king size bed took up most of the space, barely leaving a spot to put our bags. The bathroom was large, and had an Asian soaking tub.
    Had the usual amenities, such as spa robes, turndown service, high thread count sheets, quality bath products. Great restaurant.

    21/12/06 | Link | Rating: 4.0
    9. Marevie T.
    I only came here for an interview in one of the suites for another company, but here is the customer service I got: When calling in to find the guest's room, the girl didn't know how to look her up and directed me to her GM's voicemail. The second time I called, the girl at the desk just brushed me off! Upon arrival and leaving the hotel, I bet that the best customer service I've gotten was from VALET! Shiet, they only parked my car and opened the door for me... but still! Gosh, at least they smiled, greeted and waved. Now was that so hard? Upon leaving I went up to the front desk and asked if I should just ask the guys up front for my car... the woman didn't put down her paperwork to look at me, she just said silently "outside." Ugh! Gosh. Oh well.

    01/04/08 | Link | Rating: 3.0
    10. Melisser E.
    I must preface this by saying I was a guest of the head chef after working with him for Gourmet Magazine.

    We had a delicious multi-course meal. It was a great opportunity to try items I might not order myself. The food was tender & flavorful, but the most impressive part was the presentation! Everything looked exquisite on the plates & made me yearn for more.

    29/03/06 | Link | Rating: 4.0
    11. Big Toe ..
    Not sure what happened to this hotel, but it used to be one of the finest in the city and now it's just so-so.  I mean, it's still a top tier hotel, but not up there with the fine places like Mandarin, Four Seasons, Mark Hopkins, etc.  Some rooms overlook a dirty alley, not pleasant.  Rooms are nice enough, well appointed, but didn't blow me away.  The service still seems good, but I think the property is kind of fading in general.  Your parents might be happy here, but not your fun aunt.    Location is the best on Union Square though, so a safe bet but maybe better properties for the money in SF.

    16/04/08 | Link | Rating: 3.0
    12. Melissa P.
    I purchased 2 nights here for $190 per night on Priceline- not a cheap hotel by any means.  My stay is for in February 2011.  I called the hotel to request 2 beds (because I have a child) and they were less than accomodating.  They said that because I purchased it through Priceline I only get the 'run of the house' room which only guarantees one bed.  The man said it like he had a bad taste in his mouth.  Excuse me, but I don't think paying $190/ night per room is cheap!  So, I called Priceline who reminded me that all purchases are non-refundable and that it said in the fine print that it only guarantees a room for two people!  I WILL NEVER BUY FROM PRICELINE AGAIN!  BUYERS BEWARE!  Try Hotwire instead.  I never had a problem with Hotwire or any of their hotels ever!Taj Campton Place Hotel's staff were not helpful or accomodating at all!  Where does this leave my child?  Sleeping on the floor? In the closet?

    26/01/11 | Link | Rating: 1.0
    13. Claire S.
    I love boutique hotels and B&B's, strongly prefer this type of venue to any major/large luxury chain hotel.
    I LOVED the vibe here. Staff was relatively helpful, its in a great location for dining/shopping, or a business meeting (as it were).
    And being a strict judge of restrooms as frequent traveler, I must admit I liked the bathroom better than the hotel room itself.
    It begged for a bubble bath.
    Always a bonus for a romantic rendezvous.
    I loved the interior decor of the room, built-ins and architecture of the hotel. Very comfortable and chic without trying too hard.

    27/02/07 | Link | Rating: 4.0
    14. Keoni F.
    TOTAL Comfort and luxury!  Beautiful bathroom layout =)  and the tub...  WooHoo!  The bedroom with ULTRA GOOSE DOWN COMFORT makes it hard to get out of bed!  TeeHee...  =)  one of my favorite hotels!  Staff are very sweet and friendly!!

    13/03/10 | Link | Rating: 5.0
    15. M D.
    I'm a sucker for boutique hotels so admittedly I enjoyed this hotel. True, you can find better values (e.g, Personality Hotels) in SF but this is nice. It is a part of the Taj global hotel chain so they do have some nice amenities including a good restaurant and fitness center.

    22/01/10 | Link | Rating: 4.0
    16. Logan B.
    My wife got us a room at this hotel very spur of the moment.  We were excited by all of the great ammenities-giant bathtub that easily fits 2 people. ( I have every confidence that 3 could fit comfortably if you were having that kind of party...) The best robes known to human kind.  The softest, squishiest comforters, and a super comfortable bed.
    I am dropping a star for the weak alcohol selection in the honor bar, and the ridiculous room service prices (cheese burger and fries for $25.  Cup of chicken noodle soup for $13.  Bah.)
     That said if you just want to get away for the night /weekend Campton Place lets you do it in style.

    09/07/07 | Link | Rating: 4.0
    17. Trish P.
    For important meetings, I am in favor of the small luxury hotels that provide you with nothing but the best.  I have found that The Campton Place fits this description.  

    Mary Geong, Karen Shea and Ivy Nguyen have provided me with impecable service while planning my company board meeting. These ladies are patient and go the extra mile to fulfill my requests like requesting microphones, affordable room rates and all the minor details that go into executing an event.  Even during Semicon, Mary was able to negotiate an affordable room rate that fits my budget.  

    I was able to tour the property and really like how the sleeping rooms are set up. The beds look comfortable and  space is not cramped .  I can't get over the size of the bathroom. All of this is important to me because I need to make my meeting attendees happy.

    I can go on and on about how great this place is but why not see it for yourself.

    18/07/07 | Link | Rating: 5.0
    18. Wakako U.
    Campton Place Hotel is the perfect small hotel.  Suites aren't big but everything makes sense.  The suites at the Clift make no sense.  It's just small and retarded.

    Best part is the room service straight from the Campton Place Restaurant.  Camton Place perfectly chops up vegetables in tiny little pieces and each piece is identical to the others.  Amazing.

    29/04/07 | Link | Rating: 5.0
    19. Scott W.
    Ugh.  COMPTON Place is not a 4-star hotel.  4-star hotels give you the right room, great service and take care of issues promptly and with a smile.  Compton Place does none of these.  I get better service from a broken phone booth at a Shell Station...in Compton.

    They get 2 stars for being clean.  Don't believe the hype!

    06/06/07 | Link | Rating: 2.0
    20. Ryan S.
    Fantastic boutique hotel.  Given upgrade and breakfast voucher for booking through AMEX FHR.   Breakfast was great in the morning.  Service exceeded expectations(all around).  Great location in the city.   We'll be back.

    29/03/12 | Link | Rating: 5.0
    21. Nenette Y.
    This is a review for the Campton's private events dept... didn't actually stay in their room...

    We organized a casino themed holiday party here for my office and we're so happy with how it turned out!

    The space is oddly shaped since it's large and rectangular, I was worried that the flow wasn't going to be comfortable but it worked out very well for our party.

    We had the whole floor to ourselves which included a private *reception* area to greet guests as soon as they got off the elevator, private coat check, bartenders on opposite sides of the room to reduce traffic jams, DJ station in the corner so he blended in, 6 cocktail tables and 2 high top tables, and 4 casino tables...

    Our guests had a great time and the customer service of EVERYONE was outstanding... from the bellhop, to the coat check clerks, bartenders, event managers (thank you Karen & Jessica!!)... everyone was extremely helpful/patient with all our questions and last minute concerns. Since our party was on an *off nite* (i.e., Thurs) they were creative with my pricing requests and I was able to negotiate the rental costs to be transferred to a food/beverage minimum instead.

    The room itself is *traditional*... i.e., no windows, carpeted floors and the walls are lined in pink silk. I was worried when I first saw it, but if you're going for a certain theme it REALLY works! Nevertheless, I hear they are going to remodel very soon...

    The only  I wasn't crazy about were the passed appetizers- the chicken skewers were surprisingly spicy, the bruschetta wasn't crispy enough (stale?), the bread on the mini grilled cheese sandwiches were also off... for how much it cost I expected it to be perfect ($56 for 12 pieces of bruschetta is a bit much, don't you think?) and the alcohol they provided was odd (we had to special request lite beer.. fortunately we weren't charged extra for it but I would think it'd be included in their normal list).

    If you have a large event I'd recommend requesting a tasting beforehand (although I'm not sure if they do it for events less than $10K). Never hurts to ask, though..

    08/12/07 | Link | Rating: 4.0
    22. Lizzie S.
    Campton Place Hotel might have lost some of its initial brand new high end hotel sheen, but nothing has been lost in terms of service.  I feel like we were treated in an A+++ fashion, just short of sheer pampering.  The beds were perfection, high quality sheets with mattresses just firm enough and with just enough give for a perfect night's rest and a late afternoon sleeping off a hangover nap.  I would gladly stay here again anytime.

    24 hour room service and a kicking mini-bar are simply a bonuses.

    09/09/08 | Link | Rating: 4.0
    23. helen t.
    nice boutique hotel.  the suites here do "make sense" like wako says, and it makes you feel like you are just at your house.  i love the molton brown products.  the only thing i thought was strange was the shower.  the shower had no door or curtain, so water just splashes everywhere, making for a very slippery floor.

    14/02/10 | Link | Rating: 4.0
    24. N M.
    Nice place, great bar, beautiful furnishings, but otherwise excellent service marred by the night clerk's refusal to change a slightly torn $5. bill.

    ps:  the $5. was less than 1% of my charges for the one night we stayed there.

    28/05/10 | Link | Rating: 3.0
    25. Erika W.
    The hotel lobby and rooms are beautiful.  The bed was extremly comfortable.  The bathroom, also very nice and clean clean clean.  The staff at the front desk and door men were friendly.  Location is perfect.  While all of these things are great, they were outweighed by some major flaws.  

    First, the room service.  The food is very expensive and nothing I had for room service (ordered 3 or 4 times) was good.  

    Second, I'm a vegetarian and their menu is not vegetarian or vegan friendly.  When I called down to room service to see if they offered anything vegetarian not on the menu I spoke with two rude and unknowledgeable people.  Come on-this is San Francisco!

    Third, the entire hotel smells like meat gristle.  The lobby, the elevator, the 12th floor hallway.  Thank goodness my room didn't smell like it, however my towles did!!!!

    Fourth, there was constantly a hotel employee knocking on my door for something- do I need my bed turned down, can they take care of the maid serivce, and I finished with my room service tray.....I kid you not it was litterally at least one person knocking every half hour while I was trying to get work done.  And the do not disturb sign doesn't help.

    So, if those four things wouldn't bother you, then I'm sure you'd love the place!

    May 8 Update:  After I filled out an online survey for Campton Place stating all of my issues as I have above in my review, I received the following letter from the General Manager:

    Dear Ms. Moersch,

    Thank you for taking the time to complete Campton Place's on-line guest comment card regarding your recent stay with us.  It is always helpful when guests care enough to share their experiences with us.

    As part of Taj's on-going policy of providing the best product available to its guests, we are in the process of installing new flat-screen television sets in all the rooms and are currently changing our cable provider for better reception and to make available a full range of programming.  In addition, this past week we completed installation of WiFi access in all the rooms to eliminate internet access problems.    

    I apologize that we did not provide more vegetarian choices for you.  Because of comments such as yours, we have asked our chef to develop a more comprehensive menu to accommodate a wider range of preferences.  You should also be aware that we are happy to serve food from either our dining room or bistro menus in your room and I deeply regret you were so poorly treated by the people you called for information.  Obviously this is not the standard by which we operate and the Food & Beverage Department has been copied on your comments to ensure more acceptable responses in the future.

    In the meantime, we will look forward to the next time you are in the Bay Area and hope you will give us another opportunity to welcome you back to Campton Place, a Taj Hotel, in the not too distant future.

    Kind regards,

    Vikram A. Singh
    General Manager
    CAMPTON PLACE, A Taj Hotel
    340 Stockton Street
    San Francisco, California - 94108
    United States of America
    Tel:  ++1 415 955 5531  Fax:  ++1 415 955 5585
    E-mail:   cmpgm.sfo@tajhotels.com ; tajhotels.com

    Way to Go Campton Place! I'm moving them up to 3 stars just for the nice response.  I can't wait to see the menu improve!

    23/04/08 | Link | Rating: 3.0
    26. H L.
    Some of their rooms are awfully small, but this hotel has got great service!  Very close to everything Union Square.

    If you get a grander room, then this hotel rocks. But of course they are pricey!

    Their beds are comfy and but their windows don't face much.

    06/07/09 | Link | Rating: 4.0
    27. Devon R.
    Must say that the service here was impecable!  Dori Portner was an incredible help and the General Manager (Ms. Matcheswala) greeted us personally upon arrival.  We were celebrating a special occassion and they were very gracious and had a nice treat for us on arrival!  Great location for exploring the City.  Awesome bar and bartender made an incredible Mojito.

    27/06/11 | Link | Rating: 5.0
    28. Ross B.
    From the moment our party of six arrived we were well attended to. In the small but well appointed bar we had signature cocktails that rival any mixologist skills.

    Once seated in the restaurant we enjoyed the attention and refined skills of true professional servers and management which made sure our dinning experience was a memorable one. Four of our party needed to leave to go to a play nearby, my wife and I remained for an 1 1/2 hours after they left. We spoke with the Master Sommelier and other staff members about our passion for wine and food. The meal was artistic in presentation and the chef added "surprises" we didn't order that also complimented the meal.

    The next time I'm in San Francisco I'll make sure to have dinner here again.


    31/12/09 | Link | Rating: 5.0
    29. Cheryl P.
    The family and I arrived at this amazing oasis in the city after a long drive.  It was absolutely beautiful, and we were greeted warmly at the front desk by the manager, in spite of pulling in with a luggage cart that was teetering with too much luggage, yoga mats, stuffed animals, etc. (Beverly Hillbillies, anyone?)  We stayed in a suite that was beautifully decorated, with a wonderful bathroom, extremely comfortable bed, and an overall great vibe. I do wish the wi-fi was free, but oh, well.  

    Ate dinner in the restaurant downstairs, which I will review separately.

    Highly recommend this hotel, won't stay anywhere else when we're in San Francisco.  The rooms, staff  and location are just perfect.

    03/07/11 | Link | Rating: 5.0
    30. Doreen E.
    Sometimes you can hook a room here for just the right price - I'm talking under $200.  Then, it's worth it to stay in a nice and friendly hotel in the middle of Union Square. The customer service in this joint is just outstanding. Very welcoming from the moment you step into the lobby. Free wi-fi in the lobby, but not in your room (a downer).  But it's kinda nice to bring your laptop and people watch in the lobby where you're surrounded by beautiful orchids and fresh cut flowers. Yes, some of the interior is a little worn - the carpet on my floor of the hotel was showing some age. But, the rooms are cute and stylishly decorated. Be careful of the enthusiastic turn-down service - the housekeeping really scared me. She knocked so loudly and forcefully on the door - it freaked me out.  Once I let her in, though, I didn't regret it.  She fluffed up my bed, gave me slippers and placed them on a nice little piece of fabric, and brought me bottled water. Awesome.

    Money saving tip - hopefully you're just staying in the city and don't need a car - this place is just a few minutes walk from the BART - which will bring you to and from the airport.  But if you've got to park a car, head for the sutter-stockton garage, which is just across the street from the hotel, and much cheaper for overnight parking.

    30/07/08 | Link | Rating: 4.0
    31. Christophe G.
    Booked through Hotwire.com for a last minute getaway, I wasn't sure what I was going to get. Campton Place was a pleasant surprise! The staff was nice, the room was clean and well laid out, the bathroom steam-shower was of course welcome along with the aromatic Molton Brown products... so over all it was a good experience.

    Cons: The view was horrible. The room was small-ish.

    Pros: The rate was crazy affordable through Hotwire, while the hotel was perfectly located.

    02/08/09 | Link | Rating: 4.0
    32. Kim D.
    This is a melancholy remembrance of a fabulous affair, as a recent visit to Campton Place reminded me of a chance encounter with  a former lover.  The structure is the same, but faded, and somehow less than the splendor of what memories the heart recalls...

    Campton Place was one of my favorite hotels; back in 2000 - 2003 I booked a week-long visit once a month, and was very happy to pay around $375/night for my petite and elegantly appointed room.  I cannot count how many times I splurged in the Bar, downstairs - blushing through a double order of pan-seared foie gras with toast, or celebrating with an ounce (or two) of Osetra Caviar.

    I learned to love the tasting menus that [then resident Chef] Laurent Manrique prepared.  It's through his cuisine that I became something of a Francophile, and first delighted in superb cheese service - his favorite: Ossau Iraty with peppered orange marmalade is STILL one of my favorite treats.  It wasn't uncommon to see Laurent pondering a glass of wine in the dining room, or chatting with patrons... Those were the days.

    But the seasons come and go; we all change, and the little gem that was Campton Place has undergone several reinterpretations as well, never coming close to matching the polish or finesse of just a handful of years past. The fare at the restaurant is stagnant (2 visits; 7 weeks apart - same exact menu!) and doesn't reflect the seasonal bounty that's available.   Laurent is now the Corporate Executive Chef at Aqua, and I'm much more likely to see him written up in Food & Wine or Gourmet Magazine.  

    The floral arrangements are still beautiful, but first elevator has a loose interior panel, and one notices that the grout between the shower tiles isn't completely intact.  The floorboards could also use a bit of TLC... but then again, couldn't we all?  Though it hurts me to say it, the condition of the property no longer is worthy of the prestigious Hotel Relais designation

    The service is still prompt, proactive and lends a resort "feel" to the ambiance.  Reduced-rate rooms for about $200 can be had through a handful of online clearing-houses... so the sense of spectacular indulgence and exclusivity no longer resonates through the entire experience of staying at Campton Place.  

    That said, I'd still rather stay here than at a Mega-chain like the one right across the street from this location.  There is something still very comforting and familiar about Campton Place... and though my eyes may momentarily rest upon the more obvious signs of wear and tear, I'm sincere when I say, "Oh - it's YOU!  Wow... I haven't seen you in a while... What's it been - five years?  Well...  would you care to get a drink and catch up?  Sure... I've got time.  You look good...!"

    12/08/08 | Link | Rating: 3.0
    33. John S.
    Please take my rating with a grain of salt as I have to admit, I haven't stayed at this hotel, but I'm happy to tell you why they deserve 5 stars.  When my identity was stolen and a methhead went on a spending spree across the greater bay area, Campton Place Hotel was the only one to notice that the picture on my ID did NOT look like the methhead that stood before them.  You might think that this is the *minimum* that we should expect from places of business, but here's the short list of companies that were happy to accept my credit card from a methhead:
    Apple, Office Max, Costco, Bed Bath and Beyond, Burlington Coat Factory, T Mobile, Burger King, a rental car company (I won't name them because they were very helpful to me after the fact, but still, they gave this person a CAR!) Kaplan's, Ross, Walgreens and Shoes for All Reasons.
    So, if you want to stay at a hotel that values your safety, please consider staying here.

    06/10/10 | Link | Rating: 5.0
    34. Jessica R.
    This is a five star hotel?  I stayed here after a friend of mine recommended it.  He mentioned that the location was perfect for a pedestrian like me.  He was right about that, but wrong about how great the hotel is.

    This hotel is far too expensive for what you get.  They lobby is small and cramped and always overrun with luggage.  The room I received was net to the elevators and the walls are paper thin.  All I heard all night long were the elevators going up and down, up and down.  It sounded like an injured whale.

    When I asked the concierge for recommendations (salon/spa) in the area, she only offered me one option--clearly a place that sponsored the hotel.  It was outside my price range but I went anyway as I had no other suggestions.  This was before I discovered yelp, by the way.

    When I returned from my spa services, I was in the lobby waiting for the elevator when I was propositioned by a man asking me if I would "spend time" with him in exchange for money.  Pardon?  What a creepy thing to do.  I wasn't even wearing my hooker boots.

    You can find far more enjoyable hotels for the price.

    13/10/09 | Link | Rating: 3.0
    35. David T.
    I stayed here once and had a pretty good experience, but recently had such a terrible time making a reservation that I decided to cancel the reservation altogether.

    The first time I called to book a room I went to voicemail after several rings, which is odd -- you'd think that a hotel would staff the reservations line. I called back a few minutes later and was transferred to the hotel's "central" (i.e. "remote") reservation service, which was unable to book a room at the government rate. Then I was "transferred" back to in-house reservations, but it wasn't much of a transfer, given that they kept me on hold for five minutes. Finally I made the reservation, but waited twenty-four long hours for a confirmation e-mail.

    Receiving none, I called the next day, and was again sent to the central reservation service, which was unable to even find the reservation. So I called back, again, and spoke to the in-house agent, who promised a faxed confirmation. Hours later nothing arrived, so I decided to put my foot down. I would cancel the rooms (if they'd ever been booked), and report the experience to you, my fellow travelers.

    Called again, did the central reservations thing one last glorious time, and "transferred" on over to the folks at in house. At long last I reached an agent, who promptly cancelled my reservation and, finally, send an email confirming our transaction.

    Awful. I can't imagine what it would have been like once I arrived. I then called Hotel Mosser and the Clift, and had no problems whatsoever booking two trips.

    27/11/07 | Link | Rating: 2.0
    36. tong t.
    the taj smells like THEE TAJ. curry in the house!
    anyways this place is small, i guess it's san francisco. and why is the bathroom bigger than the room? well almost the same size.
    i also loved looking out the window to see the creepy old asian man sewing away.
    haha good times

    01/09/11 | Link | Rating: 1.0
    37. Nick A.
    As someone else mentioned, this rating should be taken with a grain of salt. My three star rating is based on more than one stay here as I would rate this past stay a 2.5 and our first a 4, and both reservations were booked using a travel site (Hotwire and Expedia, respectively).

    Now it's time for the compliement sandwich: our first stay here in Feb 2009 was great; we were given an upgraded room (the difference being 50 sq ft) and the staff was attentive and accomodating. This past stay was not nearly as special, maybe because we had such a great stay the time before, or maybe becuase we were celebrating an anniversary and I had high expectations of what the staff would accomodate. Upon check-in I had arranged for a champagne bucket and flutes to be setup in the room along with the bottle I had brought and unfotunately this was not done which ruined part of the surprise of the weekend. As well I inquired into a late check-out on Sunday and was given only until 12:30. I do understand that there may have been a big turn that evening but would expect a higher-end hotel to accomodate until at least 1-2pm.

    The doormen are always in a good mood here which makes coming and going a pleasure, and the hotel is situated in a great location in Union Square. All-in-all it is worth a look especially if you can get a good rate, but unfortunately for Campton Place there are other hotels in the area that have earned my business and will keep it moving forward.

    22/11/10 | Link | Rating: 3.0
    38. Liz B.
    Fantastic boutique hotel in Union Square. Excellent staff always happy to go that extra mile. Rooms are calm oasis of neutral colors and blond woods. The bathrooms are super clean and well appointed. The beds are very comfortable with lots of pillow options  The gym on the ninth floor is a great place to watch the sunrise over the city rooftops during your workout. A nice selection of equipment and it is open 24/7. They offer a casual bar/restaurant and a more formal $$$ restaurant. Very attentive staff and delicious beautifully presented foods.
    The management is extremely receptive to suggestions and comments.
    My favorite hotel in SF. Worth it to become a Leaders Club member for the perks -if you are staying in this or any Leading Hotels of the World properties - free room upgrade, free wifi, breakfast and late checkout.
    They have valet parking and very attentive doorman that can find you a cab no matter how busy it is. Housekkeeping is very responsive to any request. The lobby is elegant and small. Never waiting in a line to check in or out. Very professional staff, many have been here for a long time and remember repeat guests.

    09/02/13 | Link | Rating: 5.0
    39. Luke M.
    This is a great hotel. I've stayed in standard rooms at three different major hotels on Union Square, and I can easily say that the Campton Place Hotel has the nicest standard room by far. All the amenities are fantastic, and something that I would have expected from an above-standard room, but were all included. Great touches thoughout. The bathroom was really great, w/both a jet tub and a standing steam shower. Service was great too. All in all, a winner.

    The only con's I had were that it's tricky to pull up and park in front for valet (especially during high-traffic times), and that the view was of the building next door....but don't let that keep you from staying here, everything else was great.

    29/08/09 | Link | Rating: 5.0
    40. Jason S.
    The hotel was very nice. and had a excellent location to shopping, restaurants and local bars. the room was very small, but elegant. Definitely a place i would stay at in the future.
    I suggest the valet parking they are very prompt and helpful. the parking was somewhat pricey, but well worth it considering the option of having to find a garage.

    18/02/10 | Link | Rating: 4.0
    41. Nadia V.
    I stayed here maybe about 3 years ago.

    I walk in wearing my blue nike cortez, skinny jeans and hoop earrings. Yeah i get it, you think i'm lost and i'm looking for your bathroom in the lobby.

    "umm... are you staying here Miss?"

    I get it all the time.

    The service is great here. the food is very miniture and made for little people who dont eat. Other than that, service is what makes a place. I would stay here again.

    24/10/10 | Link | Rating: 4.0
    42. Shawn K.
    I stayed at this hotel for New Years and I was just awe struck at how professionalism of this hotel. The moment we walk in to the room, the cleaning staff comes in and gives us water and ice (obviously the water wasn't complimentary but the fact they made the effort to make us more comfortable made it worthwhile).

    The location of the hotel is also amazing. It is literally a minute walk from Union Square and a few blocks from a few clubs. The view is fine but then again it's San Francisco so I'm not complaining.

    The room was immaculate. It seemed to blend a very eastern type of decor but with a mix of modern design. I was very pleased to see that Campton takes pride in its own rooms.

    I would stay here again if I ever needed to spend the night in San Francisco.

    20/01/11 | Link | Rating: 5.0
    43. Carolyn N.
    I drove into SF at the Campton Place around 8pm...

    I hit the bar, restaurant and then to our room. In the am, we had room service...

    With all that being said, we dropped $800+ dollars from 8pm - 12pm the next day.

    The bed was amazing and I slept like a baby and I bathed like a champ in the morning in their deep tub!!! I loved the ambiance of the entire hotel! Be prepared to drop some dough though. The food was amazing and well worth it. I'm still craving the duck and foie gras!

    07/10/10 | Link | Rating: 4.0
    44. Sabrina B.
    Ahhh, The Taj at Campton Place...

    Worlds most comfortable bed. Cappuccino machine in your room. Private office station in the lobby w/ FREE printing. (If you travel for business at all, you know how important this is.)

    Only drawback is WiFi is $13=24hr
    I wish it were free. Don't we all?

    08/02/11 | Link | Rating: 4.0
    45. Alecia R.
    The location of this hotel is incredible.. its about a 5 min walk to the Macy's store and the union square park.

    The staff was very helpful and friendly. I needed my tickets for the night printed and they made sure the print outs were delivered to my room.

    The bed was very comfortable to sleep in and the room was very esthetically pleasing.

    Would definitely recommend this hotel

    03/01/11 | Link | Rating: 5.0
    46. Genevieve M.
    Off the beaten track a bit in terms of popular SF hotels, it took me a while to finally stay in this little hotel.  I actually won this two-night stay at Campton in a raffle for Haiti.  Score!

    The rooms are incredibly warm and comforting.  We had a deluxe room (one level above their lowest level room) and were very delighted with it.  We actually even liked it more than the junior suite which we asked them to show us in case we wanted to upgrade.  And, our room had a little window bench area that overlooked union square which was a nice touch.  A huge oversized king bed also with a down comforter which was fabulous.

    Room service (coming from Campton Place Restaurant) was phenomenal.  I am definitely going to eat at the restaurant more often.

    And lastly, as we were checking out, I asked one of the front desk employees (Lyle if I'm not mistaken?) for a soy latte from the restaurant, fully expecting to pay for it but he gave it to me for free!  Very hospitable.

    Will be staying here again, I can't wait!

    28/02/10 | Link | Rating: 4.0
    47. Andrew C.
    The Taj Campton Place Hotel is the perfect boutique hotel. Stayed there this weekend for the Half Marathon.  Fantastic service. The food in the hotel was the best i ever had  for room service.  Had chicken curry for dinner that was delicious.  The service was impeccable.  Hotel restaurant for breakfast was perfect.  Beds are super comfy.  The room was cozy but nice enough for myself and wife and my youngest who is 6yrs old.  Will definately stay here again as the location is perfect. Best place for families who want a small hotel in the best location.  Will visit you again... thank you for a great weekend!!

    30/07/12 | Link | Rating: 5.0
    48. Jeff S.
    It was a nice hotel.  I would not call this place a luxury hotel.  The hotel staff was friendly and accomadating.  They were quick to respond and help us as needed. The problem I had with this hotel was the horrible suggestions made by the concierge.  He sent us to some of the worst resturants I have ever been to.  Don't listen to him and you should have a great stay.

    and like others have said, the rooms are tiny and have ackward layouts.  If you end up in the room we had first, you can see the shadow of the person sitting on the toilet.  Luckily, we were able to switch rooms quickly!

    03/08/12 | Link | Rating: 3.0
    49. Novato A.
    I'm tempted to give Campton Place 5 stars, as in, "Woo Hoo! As good as it gets!" But what's stopping me is that I don't really know if it really IS as good as it gets because I haven't really shopped around. As Smokey Robinson's Momma often told him, "You better shop around." Yeah. We do what we can.

    What I DO know is that since I took Mr. Grumpy for his 50th a while back (and I'm not dating dates) from time to time we've been enjoying the hospitality of CP--what some folks call a boutique hotel.

    They always act like they remember us. "Hello Mr. and Mrs. G. Nice to have you with us again" It reminds Mr. G of "The Graduate" and Ben being called Mr. Gladstone at the Taft. For some strange reason Mr. G. likes thinking of himself as Ben. So does that make me Mrs. Robinson (strangely this review names two unrelated Robinsons) or Elaine? For good or for bad, I'm now at the Mrs. Robinson age but prefer to think of myself as a middle-aged Elaine. Seriously, your twenty-something-year-old sons are safe with me.

    We always get a suite--just the regular one, not the deluxe. We do have budgetary concerns, after all. The bed is a perfect mix of cushy and firm and with the blackout shades we're able to sleep farther into the morning hours than usual. Sometimes I miss being able to sleep like a teenager, don't you?

    There's a window seat where you can sip wine and watch the action on Union Square. And if you and your partners' inner exhibitionists want to put on a show for the execs. in the offices across the square or pedestrians who are curious enough to look up a few floors, there's an excellent chance someone will be watching. Which is not to say that we did. But it's not to say that we didn't, either. That's between us and whomever was watching what we were or weren't up to last weekend.

    You can breakfast in your room (part of the package with a wide ranging, delectable menu, something tempting for all comers) while watching TV. We often opt for the streaming video of the palace hotels of India. Man, oh, man--those Maharajahs really knew how to live! CP is a Taj hotel. This means if you want to watch a little Hindi TV, you have more than 1 channel from which to choose. And hints of India are here and there in exotic sprinkles all over CP.

    Anyway, as you can imagine, we didn't spend too much time watching TV. There's tons of stuff to keep anyone occupied and out cruising the sidewalks in and around Union Square. We love role playing as SF tourists one or two times a year and CP treats us well every time. They are our "go to" weekend in the city hotel.

    Thanks for another great stay!

    18/07/10 | Link | Rating: 4.0
    50. Nicole L.
    My company threw a holiday party here at the Campton Place and it turned out wonderfully. As part of the party committee I got to work with some of the staff and they were all very helpful, friendly, and accommodating. The venue for banquets/parties is on the 2nd floor, because we had a party of 100 all 3 banquet rooms were used. The room is a already beautifully decorated, it has a red/gold/cream color theme so we didn't have to do much to make the place look great.

    Here's the good part - the food! As part of the committee I got to go for the food tasting, fabulous probably one of the best lunches I've ever eaten. The food is beautifully presented and extremely tasty, portions aren't bad either considering it's a fancy restaurant.

    For lunch I had:
    Artichoke soup with scallops
    Monk fish with oysters with cauliflour reduction
    We also tried all 4 available desserts, sponge cake with pistachio ice cream, keylime parfait, tiramisu, and blueberry tart.

    I loved the soup, the scallops were so sweet and the flavors went perfectly together. Monk fish was excellent with the crispy skin and all. Desserts, our eyes rolled back with every bite. lip smackin good.

    For our holiday party we got an amazing cheese spread, and 5 hor derves (spinach panere, crab cakes, beef satay with peanut sauce, mushroom puffs, and my favorite big eye tuna tartare). Dinner I had sea bass with carrot and hazelnut puree, and my bf had risotto. Dessert, chocolate sponge cake with tea caramel sauce. Every person I asked about the dinner said they loved it. Service was fabulous, the bar was awesome.

    If I had the money I would have spent the night, the rooms are gorgeous and the hotel provides the best quality bed linens, etc.

    14/12/08 | Link | Rating: 5.0
    51. Chrystal T.
    This is a well appointed hotel and the staff was exceptional, rooms are nice and bed was one of the most comfortable I have sleep on in some time.  Simply nice, great bathroom amenities as well.

    I am not sure about the curry smell, I did not experience that at all, honestly sounds a bit...well you get the point.

    12/09/11 | Link | Rating: 5.0
    52. Nina B.
    We used to stay at the Four Seasons regularly when in San Fran but have thankfully converted to the Campton. Its hard to believe that the cost of a suite is the same at both because the Taj is so much better. The biggest noticeable difference is the quality of food. I love the room service here, its so good. I find this hotel cleaner than the Four Seasons as well. Its a bit noisy at night but I travel with ear plugs anyway. I also love the cozy little bar downstairs and they make the best French 75. Oh la la so yummy!
    This hotel is stylish and cozy!

    23/02/12 | Link | Rating: 5.0
    53. Grace C.
    Pros: Beds are comfy, comforter is super plush. Bathroom design is super neat... tons of closest space in the room too...

    Cons: Parking is $50.00 (walk down less than 100 feet or so to the Sutter/Stockon public lot and save yourself at least $20.00.

    Hotel smelled like curry.. and I'm not talking about the first floor where the restaurant is either.. I'm talking the 6th floor!!! WTH? Hella strong..

    Living space for two twin beds is quite tiny... $360 for a Saturday night...

    Eh, probably wouldn't go back unless I needed to...

    07/08/11 | Link | Rating: 2.0
    54. Glenn O.
    Find a different hotel. First they put my over 90 year old disabled parents in a room that you have to walk a flight of stairs to get to.  We are paying top dollar here no discounts. Next they have moved us to another room; tiny by almost any standard. They said the room would have two beds ,but it doesn't ..only one. Additionally, they now want to charge $12.50 a night for internet. On top of the $57.00 they are charging for parking. I think there are much better hotels at fairer prices.

    08/06/12 | Link | Rating: 1.0
    55. Gus W.
    We just returned from a weekend stay at Campton Place. The entire staff really went out of their way to make us feel welcome. Beginning with the doorman, then the front desk, bar and restaurant, everyone made us feel like a favorite guest. Our room was very comfortable and especially the bed and bedding. We look forward to a return trip soon. You can't beat it's location for shopping, right off Union Square.

    04/03/13 | Link | Rating: 5.0
    56. Christine A.
    Have stayed here for many years. Like it since it's small and well located. Currently the interior has not been redone. The furniture, rug, etc could use some update. Inspite of that the room is comfortable and functional. Although it could use a phone next to the bed, better water pressure for the toilet, and better magazines. The only magazines are all ads for the taj hotels and Indian products. I didn't like having to pay for the internet. Room service and food were excellent.
    Given all of this, the price is less than the other local hotels. So when we don't travel with our dog, Campton Place is convenient to stay.

    08/05/13 | Link | Rating: 4.0
    57. Tiffany P.
    My BF surprised me with a room here for NYE! We grew up in the peninsula but never stayed at a hotel in SF. It was AMAZING! We had a corner room, overlooking Union Square! BEAUTIFUL VIEW! We could see everything and the location was great! Great shopping and restaurants right outside the hotel. The staff was friendly and accommodating! My BF set it up to have roses & chocolate covered strawberries ready when we came into the room :) Not very large, great decor and very mellow! I would love to stay here again. And would recommend it to anyone!

    07/01/14 | Link | Rating: 5.0
    58. Ryan W.
    So, i get one of those American Express gifts in the mail that offers a complimentary night in a suite at any Taj property before July 15th.  A nice offer, but it is funny how they seem to send these every July, right around the time they charge the annual renewal fee.  I always refer to these types of offers as AMEX lube.

    Anyway, the 15th was rapidly approaching, the hotels in Boston and New York were out of the question on such short notice, so I decided to surprise my girlfriend with a night out at a San Francisco hotel (keep in mind we have a condo not a mile away).

    After calling Centurion concierge to setup the reservation, I looked online to see what the best room type offered was going to look like.  Wow, impressive.  They were comping the night in a one-bedroom suite (one of the nicest rooms in the hotel).  I booked it and raced out the door to get "supplies".

    An hour later, I walked into the lobby with a dozen red roses, some champagne, strawberries, wine, cheese, and a big smile on my face.  The woman who checked me in was fantastic, offering to send a vase to the room for the flowers.  

    Once in the room, I was floored.  This is a VERY impressive room by San Francisco standards (mind you I am jaded by too many Vegas trips).  Entry foyer, wet bar, living room and dining room with panoramic views of Union Square, cozy bedroom with built-in closets and sliding doors to the luxurious bathroom, which came complete with a soaking tub, separate shower, and dual vanities. (see photos)

    No sooner than I had taken stock of the room, there was a knock at the door.  A nice man arrived with a bottle of complimentary bottle of wine and a collection of house made chocolates.  Nice touch!  The vase didn't arrive so I headed out to get my bags and meet my girlfriend.  I left the flowers on the bed.

    An hour or two later when we returned together, the flowers had been placed next to the bed in a lovely vase, and everything was setup perfectly.  I was pleased, and she was totally surprised.

    Next up, room service.  WOW.  5-stars for the in-suite dining.  We ordered steak and a curry dish, and I must say that they were both incredible. Further, the delivery service was very prompt and it honestly felt as though our food was served as quickly as it could have been in the restaurant.  Everything was hot, fresh, and perfect.  We agreed that we would return to the restaurant in a hurry.

    The only negative about this hotel, I guess, would be the price.  I would give 5-stars, but if it wasn't for the fact that we were provided with that offer, this night out would have been costly.  Regardless, we truly enjoyed ourselves and have nothing but nice things to say about this property, the staff, the food, and the lovely room we stayed in.

    Keep em coming AMEX!

    21/08/10 | Link | Rating: 4.0
    59. Dani S.
    We recently had the good fortune of a wonderful prix fixe dining experience at Taj - the food was delicate and cooked to perfection. Amazing Indian flavors shining through an elegant presentation with each course. The texture of the Spice Pot was not to miss -  wish we could have ordered another.  The only disappointment was that there was no spoon on the table to lap up all the beautiful sauces!!   The interior lacks romance, but the food and quality of service definitely make it a very special experience.  I cannot wait to return and am eager to follow Chef Srijith Gopinathan (and his food) on his culinary journeys.

    26/02/14 | Link | Rating: 4.0
    60. Alexia A.
    Met someone who was kind enough to treat me to $15 cocktails of my choice. Can we say those $15 were definitely worth the price? They were!

    Even those french fries were. I like fancy looking menus, fancy looking bars, two blocks from Union Square, with fancy looking soaps in their restrooms and I like my cocktails mixed in front of me.

    26/02/12 | Link | Rating: 5.0
    61. Vance C.
    Went here for an educational sponsored dinner.  I refuse to eat bloody, raw beef.  The servers were nice, but it's sad when such a fancy place has horrible food.  I never would have paid for anything I had set in front of me tonight.

    25/02/14 | Link | Rating: 1.0
    62. Keith G.
    I have stayed at this hotel many many times, I have brought large groups for meetings,  yet they simply don't care who you are.  Got stuck in NY and they refused to cancel a reservation and made me pay for it.  Good bye Campton Place too many options for hotels with good service.

    16/03/14 | Link | Rating: 1.0
    63. Sara S.
    I really like this place. The location is excellent and so is the service. The rooms are comfortable but could use a little updating. My favorite place to stay in the city, very quiet and walking distance to everything.

    12/09/13 | Link | Rating: 4.0
    64. Catherine N.
    Love the luxurious rooms. Comfortable plush beds. Love the bathrooms. Molton Brown toiletries, 2 plush robes hanging, 2 umbrellas in the closet, linen laundry bags, shoe polishing service, modern toilets, large showers with glass doors (like at nicer Vegas hotels). They didn't let us check in when we arrived in the morning, so we had to store our luggage and roam around for 4 hours. They did call me an hour before check-in time to offer a room though. Bellmen and concierge staff are really nice. Lots of Indian TV channels to watch which was entertaining. No Bravo though which was surprising. Their pillows suck though - way too soft.

    11/12/12 | Link | Rating: 4.0
    65. John R.
    Spent five nights this week, half business half fun.  Excellent hotel, great value for the quality (Ritz Carlton equivalent IMO).  Superb location right outside of Union Square, perfect for shopping, gallery crawling, Chinatown.  Service was outstanding, room size was great - very large bathroom totally up to date. No view, but wasn't a priority for us.  Loved it.

    17/11/13 | Link | Rating: 4.0
    66. Bella B.
    Great cozy little hotel my room was kind of small but the view and steak I ordered for room service made up for that. Close to everything. I parked in a parking garage located across the street on the corner in front of the cheese cake factory. I received excellent attentive service from this hotel will visit again and not that expensive. Not to mention a few feet away Frm a cool club and my beloved Louis Vuitton store!

    21/01/13 | Link | Rating: 4.0
    67. Thao P.
    This hotel was a huge disappointment. The room that I had was small and dark. There was nothing about it that made it a luxury or a boutique hotel. Even the lobby is extremely plain with horrible art. Definitely not worth the $400 per night. The one great thing about this hotel is the location.

    30/04/14 | Link | Rating: 2.0
    68. James M.
    The main reason for this rating was the customer service. When I originally booked, I confirmed a double room. When we arrived with another couple, doubles were sold out and we were forced to stay in a king room. The manager had a "too bad" attitude and didn't attempt to alleviate this inconvenience or enhance our stay. I would have appreciated any gesture but received nothing.  If it was a $100 chain, this wouldn't have been as big of deal, but when you're paying 5-star prices, I expect the service to be in line. Stay at the Hyatt I across the street.

    02/01/14 | Link | Rating: 2.0
    69. Nov E.
    My wife and I had their Xmas eve prefix menu, at $115 per person.  At that price, we expected an excellent meal and attentive service, something memorable with which to end 2013.  We were sorely disappointed, and will never return:

    1.  The service was perfunctory.  Other than the dishes being served at distant intervals, nobody checked on us to make sure we had water, bread, etc.  When we left, there was nobody to return our coats, so we had to stand there for several minutes until someone showed up to fill the role.

    2.  Four small dishes and one dessert were brought out over the span of two and a half hours.  Good thing we weren't starving when we arrived.  We were given one basket of bread, no refills.  They got my wife's dessert wrong, as well.

    3.  Speaking of refills, they charged $5 for a club soda, and charged again for each refill, without my knowledge.  I was furious when the bill landed on our table, and got my free refills back by taking it out of the tip.

    4.  The food itself wasn't bad, but nevertheless a far cry from other meals we've had at similar prices.  I'd say the restaurant was overcharging by at least 30%.

    5.  The starting amuse bouche included an oyster sitting on what looked like a little block of sugar.  Unfortunately, it turned out to be pure salt, which my poor wife inadvertently took a bite out of.  No explanation or warning from the waiter.  I was lucky in that I took a tentative taste first, so didn't get a mouthful of salt lick.  Needless to say, a bad first impression.

    It was very clear that this restaurant is highly overrated.  Perhaps the non-holiday regular fare is better, but we will leave that to others to determine.  As I said at the beginning, we will not return to Taj Campton Place.

    27/12/13 | Link | Rating: 2.0
    70. Anshel S.
    This hotel blew my mind. The staff here exemplify customer service and really make you feel like you're welcome. I managed to get the full experience by trying out their restaurant, bar, and gym facilities (which were actually state of the art, not some BS marketing).

    The room I stayed in was an upgraded deluxe room, which they gave to me as an upgrade because I was going to be staying 7 nights. That would be the first sign of things to come. The overall experience of staying here was awesome, especially the first few days when I struggled to understand where my ninja maid was. I believe they make rounds about 3 times a day to make your bed, clean your room, replace disposables, and do night-time turn-down service.

    My room was on the 7th floor, which is unfortunately too low to have any view of the Union Square. The 8th floor won't have much of a view either, and the 9th floor is where the gym is (which barely overlooks union square). So, if you want a decent view, you'll want to stay on the 10th floor and up (I believe there are 17 floors).

    Additionally you can have your room cleaned any time, which is also incredibly great. I even had a chance to have some friends over and drink a bit in my room before going out. The cleaning lady made all of our mess go away the next day, and for that she deserved a healthy tip.

    The slightly creepy thing, however, was how many times things would be cleaned, added, replaced and removed when i left and came back. This is just a testament to their customer service. Every morning, I received my WSJ paper on my door and every day my room was cleaned properly and perfectly. I have not a single complaint but to say that it would be nice of the hotel not to turn on the TV to their own Indian Channel when people come back in. I know it's a unique touch, but it's a little bit weird.

    Other than that, I had a great time and will be looking to stay here in the future.

    01/04/13 | Link | Rating: 5.0
    71. Patricia H.
    Lovely boutique hotel in a great location.  Brought my kids here for a weekend introduction to SF.  The concierge was wonderfully helpful - got us a table at Venticello restaurant on Nob Hill - FABULOUS!  Taj staff went out of their way to make our stay memorable - superior service in every way.

    06/08/14 | Link | Rating: 4.0
    72. Jay F.
    2nd time visiting from Boston. The bartenders are very friendly.  Great little bar.

    27/02/14 | Link | Rating: 4.0
    73. Kimberly W.
    My husband and I stayed two weeks ago for a long weekend.  The hotel was wonderful.  The service at check-in, the bell staff and the bartenders were all great.  Our room was spacious and the bathroom was beautiful and also a nice size.  I think that this was the most quiet hotel that we have ever stayed in.  We didn't hear the street noise or any noise in the hotel and I know that the hotel was very full that weekend.  The location is perfect and so close to attractions and shopping.  We will definitely stay at the Taj Campton Place when we visit San Francisco next time.

    16/05/14 | Link | Rating: 5.0
    74. Peggy M.
    It is all about expectations.   We spend a couple of nights in SF 1-2 times per year.  So over the last 12 years, we have stayed in most of the hotels near union square.  It is an expensive, touristy area, but central, and it works for us.  I am the planner usually, but my spouse scheduled this for my 50th birthday.   He essentially booked a suite at rack rates , due to the fabulous reviews he read about Campton Place.  And boy, were his expectations high.  But he doesn't do this much.
    He was very disappointed, sadly.   I held my expectations in check, and was only bummed when I heard how much he paid.   Lets just say, much more than 500$ per night.  It hurts just to say it.  I expect a lot for that, even in this location.
    Specifically:   It is a nice, smaller hotel for the area.  Apparently should have good food, but we did not eat here, so cannot comment on that.

    We liked:   The bed, sofa, and chair:  all very nice and comfortable.  The shower pressure was good.  The staff we encountered were very nice and helpful.   Though when we asked for a better room, they had nothing to offer.
    Cleaned room nicely in the morning and for turn down service.  Offered real newspapers. I do expect all of this at these prices in a highly rated hotel.

    Did not like, especially at this price:  
    It is a suite, which is good ( a small suite, don't go picturing some huge luxurious space, no).  No stereo system of any sort, just one Bose clock radio by the bed, like you would find in any Marriott.  
    Complete nickel and diming:  13$ for INTERNET, FOR EACH DEVICE:  we had a total of 5 devices.   Fortunately, we brought our own hot spot.   But this really makes me angry, that sort of charge for Internet, and then to say it is for each device, is unacceptable.  I find it very ironic that cheaper hotel chains give Internet for free, and these fancy places nickel and dime you on it.  Sure, charge, because rich people will pay.   Everyone needs to start complaining, and to stop using it.
    You can BUY MUSIC on the TV system, something like 2 hours for 10$.   Really.  Really???  Perhaps this is why they do not provide a real stereo.  Of course, we can all bring our own systems, but again, for this price in a highly rated hotel, they should supply an excellent sound system, or even just something you can plug( blue tooth) your own phone into.....  Get with the current program of technology.  
    Our suite was on the third floor, which you immediately know, will offer NO view.  Again, such a disappointment at these prices in SF.  If you are going to splurge here, go to a hotel with fabulous views.... They exist in abundance.   My poor spouse was very sorry he made this mistake.  
    My spouse was also frustrated with the heating system.  Separate thermostat in each (small)room, which should be good.  But it is a very cold day in Sf, and we have turned up the heat several times,and are still cold.
    Rickety coffee table, small desk.
    Standard fridge with stuff in it.  
    Used the concierge once:  this should be a strong function of a highly rated hotel.   Dropped by 10 am on a Friday to ask where to go for brunch.  He was surprised we were not eating at the hotel (maybe we should have....) but instead of asking what we were looking for, engaging us in anyway, he just directed us to Sears Fine Foods, which is a long time classic on union square.   But I will say, it is not a special place.  And because of its location, it is often crowded, with a wait.  
    So, we broke out our yelp and Facebook apps and looked for something ourselves.  This works fine, but again, a concierge should make an effort to help you find what you are looking for.  We had to spend a little time to answer our question.   Wound up taking a taxi to the Fillmore area and eating at Sweet Maple, which was a remarkable experience, in a good way.   Needs a separate review.   We like to go out to the neighborhoods in any case, so were happy to get out of the union square area to eat ( a good idea almost anytime).
    When we take our kids to SF, we stay at the Nikko, due to their fabulous indoor pool.  We wished we had spent the money to go there.  It is only 4 star, but I know for less money, we could have had a large and fabulous suite, with some view of the city, and been very happy.
    It is all in your expectations.

    07/12/13 | Link | Rating: 2.0
    75. Ron R.
    Great place to stay. Quiet and in the middle of Union Square, walking distance to everything in the city. I frequent San Francisco and always stay here. Great service, great hotel. If you are looking for a nice dinner the restaurant downstairs is great also.

    05/09/13 | Link | Rating: 4.0
    76. Leah G.
    Had the prix fixe vegetarian option last Christmas. Meh. As you'd expect there was a lot of fancy stuff like salty foam and flavored ice but it wasn't exactly impressive. Probably wouldn't go again considering the hefty price tag.

    24/02/14 | Link | Rating: 3.0
    77. Miguel R.
    The Campton Place Hotel or Taj Campton really seemed it would be a very nice hotel. Supposedly it is a 4 1/2 star hotel. It's pretty much right on Union Square so my BF and I had high hopes. The hotel has friendly doormen. Its lobby is nice but you can already get an idea that the hotel isn't that nice as you walk in. When we got here there were really pretty floral arrangements everywhere. They made use of violet colored orchids.

    I did not like the carpet colors and patterns in the hallways and our room. They look pretty old too. Far more than you would expect from a hotel that is close to Union Square.
    The bathroom and closet had nice color wood furnishings but not so much so in the bedroom. The bed and pillows were not that comfortable. The room was pretty small and we bumped our toes on the bed a couple of times. The area between the bed and the window was pretty narrow. The view was OK.

    The bathroom sink was always too hot and hard to adjust from hot to warm. Adjusting the shower temperature took too long as well.

    The staff were pretty nice whenever we ran into them. The room was pretty warm since the sun hit it most of the day. At night it was too warm and the comforter they put on the bed made it worse. We actually didn't sleep well since it was so warm. The next day my BF wrote a note requesting a blanket and sheets instead of the comforter and they actually did it for us!

    The hotel room was a deal and is good enough and it has a great location but it is not as nice as it should be.

    22/01/13 | Link | Rating: 3.0
    78. Susan V.
    Comfortable, cozy room, perfect service. Convenient location in Union Square. Highly recommend.

    08/07/14 | Link | Rating: 5.0
    79. Betty N.

    Booked on Tablet Hotels since I am a member.

    You would think a 4.5 star hotel would be somewhat magnificent.

    Especially $300 a night (including tax) . . .

    *Friendly front staff
    *Front doormen remember repeat guests
    *Lots of storage space
    *Huge bathroom (however, the bedroom itself can use some of this space!)
    *Onsite gym and Michelin-star restaurant

    *No Free Wi-Fi
    $12.50 charge for Wi-Fi. Seriously. Your guests are paying an arm and a leg for a mediocre room and you are charging for Wi-Fi. Super lame.
    *Brass fixtures everywhere. Makeover!
    *Old carpets with stains everywhere ( e.g. hallways, staircases, etc.)
    *Not hip or cool, geared towards the *older and distinguished crowd*

    Taj Campton is personally NOT for me because I prefer the trendy hotels (think W, Clift, Kimpton, or Joie de Vivre) over the *distinguished* vibe here.

    11/02/13 | Link | Rating: 3.0
    80. Victoria T.
    Came to the tiny hidden restaurant/cafe the other day and was very impressed. Service was extremely exceptional, starting with the nice people greeting and holding the door for you at the front. If you eat at the restaurant, make sure to try their calamari and club sandwich! It is on the expensive side but the taste is so worth it! On the way out, i opened the door to leave and the doorman ran towards me to open the door for us and even said "my apologies" with a smile just because we held the doors ourselves. How nice! Definitely one of the few places in SF with such exceptional service. Will be back again for the hidden restaurant inside!

    06/01/14 | Link | Rating: 5.0
    81. James R.
    Let me first say that I believe in second chances.  I was troubled with my first experience while on vacation but the good thing about boutique hotels is excellent service and this was expressed by the general manager.  Her gracious hospitality is first class along with the accommodations.  I had a great second experience while there for business.  This hotel is in a great location with luxurious accommodations.  It's such a great place to come home to after a day of either vacation or business.  I am recommending this hotel and will stay here again.

    28/09/14 | Link | Rating: 4.0
    82. Amir M.
    I love their burger here and food in general. They also have good customer service once they realize you're not leaving till you get served!

    31/01/14 | Link | Rating: 4.0
    83. Robbie B.
    best beds ever, great room service, great car service, great location.
    4 stars because a bit over priced, hotel amenities are few.

    21/10/14 | Link | Rating: 4.0
    84. Joyce E.
    I love almost all aspects of this hotel.
    *the staff bends over backwards for us
    *the bed and bedding is extremely comfy
    *this is the most soft, comfortable hotel robe I've ever used
    *the large tub is so relaxing
    *the location is very convenient in Union Square

    The only negative I experienced was not being provided with a place to change my baby. We had dinner in the hotel restaurant and the bathrooms don't provide any space to change a baby. I asked the concierge and she agreed that they didn't have a place. I had to abandon my dinner guests to go up to my 8th floor room to change her :(

    28/05/14 | Link | Rating: 4.0
    85. Andrew K.
    This is a lovely little gem of a hotel, bar, and restaurant. Amidst the hustle, it's intimate and GREAT service, and delicious food with an Indian twist. I loved the green apple, arugula foam amuse bouche.

    07/04/14 | Link | Rating: 5.0
    86. L W.
    We've had a wonderful stay at the Taj Campton during a long weekend trip to SF and our experiences have been very different from the two-star and three-star ratings from some of the other reviewers.  Our room is more than amply sized, the furnishings are very nice, bathroom is roomy and plenty of space for our things.  More importantly, the service we've experienced has been impeccable - from the doormen, front desk staff, bartenders and housekeepers (the nightly turndown service is really cool - linens turned down, bottled water on each nightstand, mats and slippers on each side of the bed, bathroom refreshed).

    The hotel's location is fantastic for exploring just about anything in SF - diagonally across the street from Union Square, tons of shopping nearby (lots of designer stores, the flagship Macy's across Union Square), two blocks from the Dragon Gate to Chinatown, close to a cable car stop on the Hyde/Powell line.  

    We didn't dine in the hotel, but we did stop in the bar a couple of nights during our stay for a drink.  The service was impeccable in the bar; never obtrusive, very helpful with recommendations and the bartenders did a great job of making us feel welcome.

    In our case, we've been very impressed with the hotel and our whole experience here. We tend to like upscale, boutique hotels, and the Taj Campton has delivered on every important aspect of our stay.  Worth noting, too, that it's the only SF hotel to receive the Leading Hotels of the World Designation.

    We've had a great visit and wouldn't hesitate to return.

    04/05/14 | Link | Rating: 4.0
    87. P B.
    We had a formal 6 course pre fixe dinner. Its a Michelin 1 star restaurant & lives upto the ratings. The food had French + Indian influence. Small portions, beautifully served.
    We had  a crab salad, lobster tail, duck breast, ternderloin follwed by a mango souffle. Each dish was perfectly made, served with either a spice touch or curry sauce. Veggies do get great replacement options. A perfect 100 ft journey, if u know what I mean.

    07/02/15 | Link | Rating: 4.0
    88. charlotte b.
    This review is only for dinner, not the hotel.

        The service is wonderful, though formal enough to make some members of our party a little uncomfortable. It leans into silly-- A special upholstered stool for my purse, really? Are your floors really filthy, or do you think I can't afford the purse I'm carrying around, and must protect it -least it encounter the real world? I'm joking, it was nice, but a little silly that way.  Tip the service people, they are what MAKES this place and why it gets 3 stars.

       What lost me was the food. It was perfectly ok, but it wasn't good value. There was nothing I would complain about. It also wasn't great. I feel like I could have had a meal of similar quality, creativity, and complexity for $30  elsewhere. Totally non-memorable.

    The decor was nice, but 'whatever'.

    The resturant was downstairs, and I didn't see an elevator, I'm not sure it's easily accessible.

    Come here if you need good service, skip it if you want amazing food.

    21/09/14 | Link | Rating: 3.0
    89. Amit K.
    Went in not knowing it's a Michelin starred restaurant. Ordered the lamb kebab wrap and kerala fish curry. Best food ever!!
    Each entree portion is enough for 1 person.

    18/03/15 | Link | Rating: 5.0
    90. Cindy I.
    Super quiet rooms in the heart of a very busy area. Great location and very friendly staff. Large rooms for such and old hotel and very nice bedding. The towels weren't the softest for the hotel level. I think I paid inflated prices due to a very large conference. I felt the cost was too high for what I got but I may just be out of touch with SF prices now. I would stay here again if I felt the cost was worth it.

    28/12/14 | Link | Rating: 4.0
    91. g p.
    Excellent Union Square and theater location.  Rooms are very nice; restaurant is great and the staff provide excellent service.  Recommended.

    17/05/15 | Link | Rating: 4.0
    92. Roland N.
    I have to say.  The hospitality here is top notch.  I've never been to the famous Taj Hotel in India, but the flatscreen television in my room went deep into the heritage of this renowned brand.  This hotel was definitely boutique sized and yet I felt like a gentleman staying at the four seasons.  Definitely a nice niche for anyone staying on San Francisco looking for something luxurious without being pretentious.  I was happily surprised by my accommodations and very happy with my stay here.

    10/04/15 | Link | Rating: 5.0
    93. Stephanie W.
    From now on, this is where I will be staying when I visit SF.    My flight was delayed, so arrived later than expected at the hotel, but they were so kind to upgrade me to a deluxe room, which was perfect.  The front desk also called to let the restaurant know I would be running late.  It is the little things that make a difference.  Complimentary waters, Nespresso machine, sunken tub were all greatly appreciated.  

    Prime location in Union square and houses a chef who is CIA (Culinary institute of America) trained, worked at a 2 star Michelin restaurant in England and now has a Michelin star of his own.  Really enjoyed the Indian influence in the dishes I had there.  It is also a short walk to Market street shopping and the BART Powell stop.  

    Christmas in SF is always special, but thank you Campton Place for making it even more so.

    22/12/14 | Link | Rating: 5.0
    94. Christina C.
    For San Francisco, this is a great location for a great price.

    It is literally one block from Union Square.  I think in some marketing materials they say you can see Union Square from the building.  This is true.  However, most of the time the view will be blocked by a building.  We finally figured out that you can see Union Square for the rooftop terrace gym.  Don't expect gorgeous views from your room.

    The rooms are pretty nice and standard.  My entire family loved using the robes.  They were huge!  I also really appreciated the mini fridge.  The first night we were at dinner I couldn't finish my pasta.  My dad said I should bring it back and put it in the mini fridge.  I told him I was 99% sure that a hotel that is this nice would not have a mini fridge.  Well, I was wrong.  That fridge is stocked with tons of snacks and drinks.  I didn't touch any of it, because I don't want to pay those premiums!  

    Every day when we got back to the hotel we would have free water bottles in the room.  That was a nice touch.  If you run out there are also water bottles at the gym.

    The gym looks a lot bigger in pictures.  That being said, it is a nice sized gym for the fact that only a couple people seem to exercise in the mornings and evenings.  When you run on the treadmill if you look off to the side you can see union square.  They also have free weights, but only in intervals of 5, not 2.5.  This was hard for my sister who could always lift a little more but not 5 lbs more.  They have ear phones, towels, apples, and one to two magazines (vogue) for those who want it.  I didn't try out the tvs on the treadmill.  The music they stream is pretty weird.  Every so often I would recognize a song, but for the most part it is what I can only describe as generic pop.

    The staff here is very polite.  People at the door always run to try to open it for you.  Couldn't ask for better service.

    One random note is the staircase is in a weird spot.  You have to walk through a door in the lobby past some offices to get to the stairs.  I'm glad they don't lock guests out from using the stairs, but every so often there was someone in an office so it made it weird passing by.

    18/05/15 | Link | Rating: 4.0