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The Carriage Inn in San Francisco, CA

The Carriage Inn in San Francisco, CA


The Carriage Inn is a 48-room literary themed hotel offering an urban retreat close to San Francisco's must-see attractions. Each room is adorned with eclectic furnishings fusing together various styles that complement each other. A San Francisco eccentric or local luminary is profiled in each room providing a glimpse of San Francisco's notorious and diverse counterculture.


Established in 2008.

The newly renovated Best Western Plus Carriage Inn offers a witty, offbeat escape that salutes San Francisco's notables, both naughty and nice.


Company Info:

Rating: 3.64

Address: 140 7th St, San Francisco, CA, 94103
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in San Francisco, CA



Comments (53):

1. Anastasia C.
Friendly staff, edgy but cozy decor, very clean.  The bed was very comfortable.  The website led us to expect that breakfast would be included but we arrived and it was not; however, the desk staff decided to give us coupons for it anyway.  There are not as many restuarants in this emerging SoMa area as in Downtown or other places, but we found a couple of good ones and the hotel is only a block from the BART and Muni along Market St.  Overall, an excellent value and a pleasant experience.

16/08/08 | Link | Rating: 4.0
2. Katherine H.
i really enjoyed this place. it was well priced, recently renovated and very clean. the staff was friendly and the night we stayed there, a drag queen convention was in town and a large amount of them were staying at this hotel. needless to say that added a big STAR on my review. they have a restaurant in the hotel but we didnt try it out. the water pressure in the shower was excellent and the beds were comfy. i enjoyed this hotel because it was close everything and very reasonably priced.

08/03/10 | Link | Rating: 4.0
3. Sheila N.
I recently stayed here for work for a few nights, and was very impressed. First off, it's important to note that the location itself is not the safest - it's very close to the edge of the Tenderloin, and it's definitely not a safe place for a woman to be walking around alone at night. However, it's extremely centrally located, only a block away from the Civic Center BART/Muni, and while the outside of the hotel is nothing to write home about, the inside is very tastefully decorated, clean and comfortable. The staff is very nice and the lady at the front desk was kind enough to give me an early check in when I arrived several hours before the normal 3 p.m. check-in time. If you need to stay in the area and are looking for an affordable, pleasant hotel, check this place out - you won't be disappointed.

06/10/08 | Link | Rating: 4.0
4. Evan K.
Welcome to the funkiest, hippest Best Western that I've ever been to. Seriously, they have like Juxtapoz style pop art paintings plastered all over the place... the wallpaper is total kitsch, and all of the rooms are named after comedians. There's even a room named after Cheech Marin. The service, although vaguely passive aggressive was prompt, and thorough. The beds were cozy as hell. Internet is free. The neighborhood, while not great, is at least walking distance to the mission. Thumbs up!

05/11/08 | Link | Rating: 5.0
5. nic d.
This place is like smiling at a cute guy. When he smiles back, you can see he is missing his front teeth.

On looks alone, it's gorgeous. Then you notice the street noise. Then you notice the paper thin walls & floors. It sounded like 4 sumo wrestlers were rearranging the furniture in the room above us.

The man who checked us in was courteous. Unfortunately the lazy slug who covers for him couldn't even call us a cab. He told us if we were really nice, the doorman across the street MIGHT be able to help us out.

Skip it.

13/12/09 | Link | Rating: 2.0
6. Antonio D.
Stayed for Five Nights.

-comfortable bed!
-Location (near points of interest)
-Free Gym

-cheap toilet paper
-Free Wi-Fi, my phone tethering internet was faster...

The hotel isn't located in the prettiest location of SF, there's a lot of bums and drug junkies but it doesn't matter if you are with someone, wouldn't recommend it for a single person.

You have market street one block away, which is convenient because there's a mall and the MUNI cable car very close.

for breakfast you have two options near, The Good Food (right on the corner) or Subway (across the street), at the good place you can get oatmeal or a Calzone, I tried the calzone but it was just OK, I preferred Subway's breakfast.

for Lunch or Dinner you have to go to Miss Saigon, it' like one block away, the place doesn't look that good from the outside (most places look bad in SF city), but the food is really good and cheap!!! nicest place in the area in my opinion.

Custom Burger was pricey!!!

On a side note I didn't try the room coffee because is instant, sheets were changed by request, parking was $20 per night

04/08/09 | Link | Rating: 5.0
7. Richard M.
Location: ** The hotel is about three blocks from the south end of Union Square. An easy 15 minute walk. The neighborhood is a bit dingy. There were a number of vagrants talking to themselves and shouting invectives at any one who passes by.

Room/Facility: ** The hotel is newly renovated. I love the decor in the room, the old typewriter is a nice  touch. The room is warm and cozy and the bed is comfortable. However even though the place is newly renovated you can tell that the building is old. The elevator needs to be fixed, every time it stops the whole car jerks. The bathroom floor feels like it going to fall Through to the floor below. Parking is really tight specially in the lower leveI. It would help if they painted the posts a bright yellow.

Price: *** The rooms are reasonably priced but I don't like how they price the room according to the age of people staying in the room. ex. we have a room with 2 adults and 2 kids and another with 3 adults and 1 kid and this rooms is priced higher than the other room.

Service:  * The (male) receptionist that checked us in was not warm nor friendly there was none of the niceties you normally expect from a hotel. We felt like we were bothering him with us checking in. When I informed him that one of the bottled water priced at $2.00 was already opened when we got in he said "really?" there were no apologies whatsoever. When asked if I should bring the bottle to him so he can see for himself he said he will make a note of it

27/04/11 | Link | Rating: 2.0
8. Edward D.
It's located just south of market but if your driving then your okay because they have a lot on the premise.  The rooms have just been redone so everything has that new smell.   The best part was the bed.  I have a real hard time sleeping away from home but this was on par with the best of them.

Good value.

02/09/08 | Link | Rating: 4.0
9. Rene B.
Ok, this place is funky, the whole writer theme thing, and the happening but dingy neighborhood makes this place A-ok, but I would probably spend more and stay elsewhere next time.  The staff were great, very helpful, but if your going as a getaway, and plan on spending any time in room other than sleeping, stay somewhere else.

19/01/11 | Link | Rating: 3.0
10. Chase L.
I drove up to SF from LA and wanted a nice hotel centrally located with easy parking - and close to Market Street so I could use the public transportation (buses, street cars, muni metro, bart) are all along Market.

The small lobby has a cool Hollywood Regency look.  What I loved most was my room named after Coral Doda!  Large, stylish, with all the amenities you want --- even an umbrella!  The bed & sheets were really comfy & lux.  If you want a convenient hotel at low rates with surprisingly super nice large rooms, stay here.  I will again.

04/01/10 | Link | Rating: 5.0
11. Ray R.
Staying on the 2nd floor this time, and its no different from the 4th. So you can't really call it a boutique hotel Best Western.

I love that is out of the way from downtown, yet still in walking distance from local highlights like BART and Mr. Smiths.

There is a small lot on the premises, $20 a night should you have an additional car. And their complementary breakfast is across the street, at another Best Western?!

23/02/09 | Link | Rating: 4.0
12. Jennifer D.
This is a great hidden gem in SOMA. It looks like a dull Best Western on the outside, but the interior rooms are outfitted like a true Joie de Vivre boutique hotel. All the rooms are names after San Francisco famous personalities and there is a bio of that person in the room.

I was sold by the antique typewriter in the room and great bed. Fun hotel. Only downside is the neighborhood which is a bit of 'no man's land' for a few blocks, and not great to walk around at night, but in a convenient proximity to BART and Market Street.

13/01/09 | Link | Rating: 4.0
13. Raul N.
My friends and I were heading up to SF for the Lady Gaga concert--don't judge!--and decided to stay up in the city overnight rather than drive back to Monterey late at night. Found this hotel on Yelp--thanks fellow Yelpers!--and booked a room online. Check-in was a breeze, and we definitely appreciated the parking lot right under the hotel. (But be warned, the driveway down to the lower level is pretty treacherous!)

The room was great--loved the themed rooms and the running storyline about Shanghai Kelly on our in-room vintage typewriter! The beds were pretty soft, which I'm not personally a fan of, but I think I'm just quirky like that. And we easily got a rollaway bed (for $10 extra) to make sure no one got stuck sleeping on the floor. Definitely appreciated the iPod plug-in on the alarm clock--especially helpful since I forgot my iPhone charger back at home.

The location is pretty convenient--on 7th between Mission and Howard--and we walked over to Hayes Valley for dinner and then over to Bill Graham for the concert. (But I'll echo other reviews and wouldn't recommend walking back at night--take a cab instead.) And the next morning we explored SOMA for breakfast, and headed downtown for the museums and shops. Will definitely consider this hotel again next time I'm staying in SF overnight.

19/12/09 | Link | Rating: 4.0
14. Henry S.
Avoid if you need internet service!!!  I liked this place in many respects  -- comfortable and moderately priced room, close to Folsom street and all it has to offer.  But trying to go online, which was essential for work, was near to impossible.  I spent hours (quite literally two hours) trying to get a connection.  Finally did, but it didn't last.  Problem occurred with my MacBook Pro, my iPhone, and my iPad (which never connected).  Big issue, I think, is this hotel and its sister hotels nearby used Lodgenet, a very crappy internet service (which also offers the most incomprehensible and difficult to navigate TV service possible).

05/06/12 | Link | Rating: 2.0
15. David S.
update:  No longer a Best Western.  

This is now my 2nd stay and I can't say enough good things about this hotel.  All the staff I encountered is super friendly and helpful, esp. Josette who always has a pleasant smile and is an absolute love.

I stayed there 5 days / 4 nights this week and enjoyed every minute.  My room was quiet with a nice view of Mission & 7th Street from a gorgeous bay window.  I had no problems with internet access, and when I had a request, they were on it immediately.

If you stay here and you're looking for good eats nearby, "7 Mission" the Vietnamese restaurant right next door is very good, I thought.  Also Extreme Pizza (my favorite) is nearby on Folsom St.
Thank you for everything, Carriage Inn!  
I'll be back.

28/05/10 | Link | Rating: 5.0
16. Edgar C.
I'm so glad we got the Oscar Wilde room! I fell in love with the room the moment I stepped inside. Super clean, super quiet, friendly staff, awesome view... everything was stupendous! I left town wishing I could have stayed longer then just one weekend to enjoy that great room.
The location was a big plus! Less then 20 min. away from the shopping center on foot. Some may say the area may be a bit sketchy but we had no problem walking down the street to buy a pizza at 3am. I recommend it!!!

18/07/10 | Link | Rating: 5.0
17. Kim G.
We recently stayed there for 4 nights and were really happy with our experience. The rooms were clean, affordable, quiet and the staff was really nice. It was very easy to get to the bus and train lines and walking distance to many areas of San Francisco.  I stayed with my husband, but would also have no problem staying there alone or with kids.  For those that posted negatively about the neighborhood-this is San Francisco, so not ever area is "tourist-ready", but I would way rather stay here than somewhere like Fisherman's Warf. We would stay there again if in town.

15/03/13 | Link | Rating: 4.0
18. Steve J.
I like the Carriage Inn. Convenient location, easy to get to (just a few streets from the Bay Bridge as you come into SF from Oakland), clean, friendly and helpful staff. The neighborhood is sketchy (SOMA) but Carriage Inn is like an oasis. Clean, protected parking right at the Inn, inside, so you don't have to get involved with the street scene if you don't want to. You do pay for parking, but it is self-park in a clean, well-lighted, indoor lot under the hotel. So I didn't mind paying.
The rooms are clean, roomy for SF, and if you have a room in the back, very quiet. Everything worked well.
Carriage Inn is not expensive, and is a good value for SF and what you get. I'll definitely be back.

24/10/11 | Link | Rating: 4.0
19. Steve T.
Place is very nice for what you pay for. It doesn't feel dirty or dingy and everythig is very clean. It feels like a new hotel. The free wireless Internet is awesome and it works very well. A strong signal wherever you are. They also have free Internet in the lobby in case you forgot your computer. The location is great because you are centrally located from everything you would want to do in SF.

Parking is cheap and easilly accessible for 20 bucks a day with in and out privleges. I have no complaints with customer service.

Btw. We experienced some paranormal activity in our room which was room 411. If you get this room beware of an apparition that you might see and feel at the end of your bed near the closet.

21/04/09 | Link | Rating: 4.0
20. Mike W.
Very friendly staff, large rooms and probably some of the most comfortable hotel beds I have ever slept in.  As an added bonus each of the rooms are named after someone, I even saw a Cheech Marin room!

If you're eco-conscious you'll be happy to know the hotel has measures in place to help the environment when it comes to cleaning your linens, towels, and even the bottle water provided.

The only downside to the hotel is I found their free wi-fi to be VERY hit or miss.  I would have a strong signal, but I found my connection would drop every 10-15 minutes, but I guess you get what you pay for.

Overall this is a great choice for someone looking to stay in the SOMA district.

25/08/10 | Link | Rating: 4.0
21. Elizabeth S.
This hotel was the WORST. I would rate it a ZERO if possible. We called and made reservations around 12pm for a stay the same night. When we finally got through the lady who booked us told we had reserved the very last room in the hotel for the night. yay! so we drove the 7 hours (traffic) up from Los Angles. After the long drive we were relieved to check in, however that didn't happen. When we told them our reservation and name, they had NO account of our reservation and that the hotel was completely booked. So since we booked over the phone, we gave the confirmation number we had received. Where the guy in charge told us the number we were given was invalid and actually not enough characters long. So thinking we made the mistake, i confirmed the telephone number and showed him the FIFTEEN minute call log telling him THEY must have made a mistake. He then told me they had one room left (when originally telling me they were completely booked) for about $50 MORE then what our original room was suppose to be. The man didn't seem sympathetic at all or admit that the hotel made a mistake. Completely frustrated I told them they didn't deserve our money. Luckily we found a hotel MUCH closer, within walking distance of union square, china town and the trolly, for around 20 dollars less then our originally booked room. They have the worst service. And I would never rely on them, much less to correct they're mistake. Honestly, there are bunch of other places to stay, that are also cute, where you can depend on the service which is important if your from out of town.

**update: my husband called to complain today, where he was put on hold for around 30 minutes when he finally hung up and called back, the manager answered and said he would call him back.... that was 8 hours ago.**

22/10/12 | Link | Rating: 1.0
22. Teresa T.
I found this hotel thoroughly mediocre. Yes, it has character--the theme and design are lovely. But the Carriage Inn really needs to have more than one person at the front desk at a time, and more attentive service would be appreciated.

I'm puzzled as to why a couple would be put in a room with two separate beds instead of one large one, and it was a song and dance to get a room change. Also, the walls are, as another reviewer put it, pretty much paper-thin. We could easily hear the people upstairs moving around.

Nice touches: the outdoor jacuzzi and the free coffee and muffins at breakfast time. Not-so-nice touches: the fact that we had to request a room change three times, the broken soda machine (which was the only one in the whole hotel), the missing TV remote in one room and missing alarm clock/iPod docking station in another, and the fact that someone at the front desk dismissed us on the phone by saying, "I'm with a guest." Uh, we're guests too, and we paid plenty to stay there. We'll skip it next time.

04/08/11 | Link | Rating: 2.0
23. Alex K.
They advertised free Wifi, but it's slower than a dial-up modem! Didn't get any work done. Very disappointed. Many drugged out people around. Not the best neighborhood for a vacation.

11/11/12 | Link | Rating: 2.0
24. Ana F.
The location is great - the area may be shady but this particular street is not. I also appreciate the proximity to so many places to eat and shop! Prices are decent with about $110 per night with tax on a non-touristy weekend.

Our rooms are adorably decorated after comedians; I forgot ours except that it's next to Robin Williams. The beds are comfortable, decor is chic, and the bathroom comes with shampoo/conditioner/body wash pumps in the shower! That's way  more convenient than asking room service for more bottles of conditioner (for those of us with long hair).

Also, when my hair dryer broke, concierge gladly brought us a new one. Staff is friendly, prompt, and catered to everything we needed, even if we didn't need much. I also loved the free coffee in the morning, and pastries too - doesn't add up to an amazing continental breakfast, but pastries and coffee suit this boutique hotel.

I'd gladly stay here again. Thank you Carriage Inn!

P.S. Ask the valets to help you flag down cabs with their flashlights!

10/01/11 | Link | Rating: 4.0
25. Staci M.
Whoever decided the theme and design of this hotel needs oughta get a pat on the back.  Call me shallow but I chose this hotel over the plethora of other hotels in the SOMA/Civic Center area because it features an old-fashioned typewriter on the website main page.

Those who appreciate the old-fashioned typewriter deserve a double pat on the back. Typewriters are classy.

The deal with the typewriters is that each room in this hotel is named after a different character/person with some San Francisco connection. Within each room, the typewriter sits on the desk, holding the neatly typed story of the person after whom your room is named. I say it is a charming and clever touch. Seems only half a glass of booze with melting ice and cigarette with red lipstick on the butt, smoldering in an ashtray is missing.  (Don't get me wrong, our room was non smoking and smelled as such.)

Needless to say this place has character. It is in a dodgy area as anyone familiar with San Francisco knows, but keep your chin up and you will be fine walking around, assuming you dont look too bewildered if you get lost.

Also friendly staff and no problems with any booking. Also! Free sherry in the lobby. For reals. Take it to your room and type up a novel.

25/04/11 | Link | Rating: 4.0
26. Estebi S.
This was one of the most absolute worst hotels I've ever stayed in my life. The customer service was oddly rude. I felt as tho we were being harassed from check in, to check out. I travel a great deal for work, and with a crew of 4-7, the last thing you want to be told after working 13hrs, is that you don't have a hotel room, and that it has been given away! When it hadn't!! Why? Perhaps it was a mixup with Hotels Tonight when checking in, but the front desk clerk Eli said he canceled our reservation, and was so mean about it, as if WE were criminals or something, holding us hostage in the lobby for an hour, Before we were to be allowed into our very thin walled little cell. They advertise free continental b'fast in the morning, but be aware that if you help yourself to one before checking in with the warden, you will get scolded for doing so... Look, I get it, if this was a cheap hotel, you don't get the best service, you know what your getting, but that's not what they are offering here.

29/06/13 | Link | Rating: 1.0
27. Bill ..
My stay at Lawrence Ferlinghetti--Room 402!--was short. Creative people included the old Remington typewriter message concerning the author for whom the room was named.

Inviting atmosphere!  Cold room! Cold shower water!  No time available to make room changes.

25/07/10 | Link | Rating: 3.0
28. David M.
This location was excellent and less than a few blocks from the BART, so super fast location to and from the SFO Airport if you're visiting.

Lots of dining choices around within walking distance and the Custom Burger across the street does deliver, but be forewarned that the prices are insane ($10-$12 for a burger...I'll pass on that).   If this is your first time in a big city, there is a strong element of those down on their luck, just politely decline and press forward, but we didn't have have much of an issue with this.  Good walking distance to the Haight and to China Town!

Very clean and quiet!  Didn't hear the other guests and the bed and chairs were very comfortable.  No problems at all with housekeeping disturbing you if you wanted more sleep.  FREE WI-FI, just ask for the code at check in!!!  The TV channel selection was ok and basic, Flat LCD Screen.  I do wish the room had a mini fridge to keep food/drink cold, but that might be asking a bit much and could boost the rates.  The did have a Jacuzzi onsite and if you wanted to go across the street to their sister location, you could use the gym and pool there.  FREE Continental Breakfast as well.

Very friendly and very polite!  All seemed very happy to help out and were very good offering a map and directions if needed.

Awesome!  Will definitely recommend and check in here again on future visits.


25/10/11 | Link | Rating: 5.0
29. Jayson E.
Proof that good taste and good service is available without paying for a "luxury" hotel.

Every room in the Carriage Inn is named after a famous San Francisco resident. I was given the Jello Biafra room - whether it was coincidence, or because of my tattoos and hair, I don't know - but I was happy either way.

The rooms are gorgeous. Their designer was meticulous throughout the hotel, from the lobby to the rooms. Lots of patterns and colors co-exist throughout, without ever clashing or failing to work well together.
Aqua paisley wallpaper, silver armchairs, brown patterned carpets and red & orange accents all somehow make a perfect harmony.

My room had a Royal manual typewriter (working!) with a bio of Jello Biafra typed on a paper in the carriage. There is a subtle but consistent typewriter theme (get it? "Carriage" Inn?) throughout, including typewriter-key coasters, keycards and brochures with typewriter elements incorporated.

Even better, the hotel will donate, with your permission, a small amount to a local charity which encourages love of literature and writing in children.

The service was OUTSTANDING. Every person I talked to was not just polite, but incredibly helpful. They know the neighborhood and the city like the back of their hands, and I was made to feel like a guest at a $400 / night hotel, not a $90 hotel.

On my second day, they had all remembered my name, and as I passed the lobby, I would hear a happy "good morning, Mr. Elliot."

Simply the best hotel in San Francisco. Other chains should learn a lesson from Joi de Vivre hotels - you can always count on them.

15/02/10 | Link | Rating: 5.0
30. Mrs. K.
It was a nice hotel - with just a couple of problems. If you insist on staying here don't waste your money on a "king" room and don't unpack your swimsuit.

I rsvd a king bed room, and actually picked this hotel over another because they had king sized beds and a hot tub, a couple of luxuries that make staying away from home not so bad. When I arrived there was no working hot tub :(  That would have been a deal breaker if I had known because we drove for 9hrs and I looked forward to the hot tub for the last three.

Once we got in the room I noticed that the bed was a queen but didn't worry about it because we were so tired. The next day I mentioned it and that I'd like a king bed this time. I was told it was a king.  I don't know why the staff or the hotel would insist that it was and suggest that I probably had a california king at home. Excuse me? I know what size bed I have at home, I bought  the king size mattress, frame, sheets, and pillows. Don't try to tell me what kind of bed I have at home until you get a tape measure and learn some bed sizes. *rant* ah, I feel better!

28/11/11 | Link | Rating: 3.0
31. Melanio F.
Last year, unfortunately, trying to save money, I stayed at the Hotel Whitcomb, formerly Ramada Inn. On the budget scale, i got a small room in the back (where I can see the Holiday inn rooms (good people watching) but really old bathroom etc.

This year I chose carefully from the 3 Joie de Vivre hotels within the same block, the Good Hotel, Americania and Carriage Inn (all were remodeled the previous year).  I initially wanted to stay at the Good Hotel but knowing they didn't have A/C (only ceiling fans) chose the Carriage Inn.  I would like to say, I think I made a good choice.  The rooms were clean and remodeled, decorations eclectic, service was good.  I actually checked in earlier than the schedule and my room was ready.  (-1/2 star for the location of the room on the 2nd flr street side but I never had problems) (-1/4 star for the thin walls- nothing exciting thoug) (-1/4star for ice being on the 4th flr)

All the other stars are for the location (for what I wanted), service (early check-in, courteous front desk persons, computer in first floor to print your info (boarding pass etc.)) There is always a person on the desk no matter how late you come in although you can use the key card on the door from the garage side.

I really don't go for mini items for breakfast. so it was fine.  Parking is available, jacuzzi near my room but never used, its still cold for that in SF or just not too many jacuzzi fans during this stay.

No smoking rooms available.  Other things I can say.  I recommend it if you need a hotel by the SOMA area.  Look for sale prices, got mine for 20% off for 3 night stay!  Weekend rates are always higher!

28/07/09 | Link | Rating: 4.0
32. Maurice Y.
Me and my girlfriend decided to use San Francisco as a backdrop for our one year anniversary. I looked at the website and wanted to stay here because of the eclectic theme and design. I thought it was pretty neat to stay in a room named after a person associated with San Francisco. The Best Western name didn't scream chic or swanky but I thought I'd give it a try since it was located near many touristy attractions. And I'm glad we chose this place.

We got the Isadora Duncan room. Not being familiar with her, I saw her smug looking cariacature on the wall and I assumed she was a poet. I googled her to find out that she was actually a famous dancer and choreographer. The decor was very nice and I loved the little touches here and there. To me it felt like a $200/night room, transporting me to another place and time. Where, I don't quite know but it would be an interesting journey to say the least.

All in all we had a blast in San Francisco and the Carriage Inn wasn't just a place we stayed at, it was another lovely memory to commemorate our anniversary. From the awesome front desk dude Brian, to the small touches in our room, this hotel was one of the best I've stayed in.

11/09/11 | Link | Rating: 4.0
33. Lef T.
If you are looking for a basic and clean place to stay, and don't mind wearing earplugs at night or aren't bothered by noise, this place is for you!
The room decor is super cute and is what draws you to this place, but that's about the best thing they have to offer.
The wi-fi is free, but it doesn't work AT ALL. The TV in the room has a really bad quality grain to it which deterred me from purchasing/watching a movie in my room. You can hear noise from other bathrooms, and rooms. My room was facing an inner courtyard but other rooms face the street which may add to the noise.
They offer a boxes breakfast in the morning that you have to go down and get. It has milk, oj, banana, slightly hard pastry, light strawberry yogurt and coffee and tea are also available along with cereal.
I wouldn't stay here again as I felt it was overpriced for the quality of the amenities they offered.

27/04/13 | Link | Rating: 3.0
34. Yolanda M.
This "3 star" hotel gets a 4 star ranking from me.  By that, I mean that this is definitely not a swanky hotel (we're typically used to staying in the Hilton chain), but also not a Motel 6--it's definitely in that mid-range of things.  But for what it is, it gets 4 stars because:
1) price--we got it for less than 90 bucks a night plus 1/2 off parking (and even at regular price, parking was a steal for the area)!
2) location--walking distance to market and powell
3) clean, nicely decorated, safe, free minifridge upon request.

As to the complaints of noise and being older, which made me book with a little trepidation. You can hear people above you, but fortunately our upstairs neighbors didn't seem to come home until after 11pm and weren't too bad.  The street cleaners in the alleyway next to us come at midnight MWF, i think.  But we knew this might be an issue from the reviews, so we brought a noise machine and had no problems.  You can also request a room on the 4th floor and away from the streets.

It is an older boutique hotel with only 48 rooms, but it is pretty well-maintained.  My only complaint would be that there was no microwave and the wi-fi (which is free) is painfully slow.  Fortunately we get internet on our phone, which solved that problem as well.  The breakfast currently offered is coffee and muffins.  I'd say for the price we paid this place was a great value.

03/04/12 | Link | Rating: 4.0
35. Joseph R.
I was alarmed when my parents, who were visiting from out of town for the holidays, told me the cross streets of their hotel. My first thought, which I kept private so as not to alarm them, was: Oh no, they're staying in THAT neighborhood?

I have lived in San Francisco for 12 years (right out of high school), so I definitely know this town. After my initial shock, I thought about it for a little bit more and then I realized that the Federal building -- the government's towering monument to forward-thinking architecture and smart energy consumption -- was right nearby. Maybe it wouldn't be so bad.

My parents and I stayed there together as kind of a staycation for myself as well, and I would definitely describe the experience as "not so bad." It is definitely a modest hotel. For starters, if you are not accustomed to city life, then you will not want to check in here on your own; that being said, the more the merrier, so I would give this hotel a go if you are a couple or a family or you are with friends.

Now for the good stuff: the room was not overtly luxurious but it wasn't a dump, either. The two full-sized beds were basic and I slept on mine well enough, but after having gotten used to the Crowne Plaza in the past, my expectations are a little spoiled. I do like that the alarm clock is also a smart phone docking station. However, the flatscreen TV was difficult to operate because half the time you had to slam your fingers on the remote control buttons, while the other half you needed to aim the remote control directly at the receiver on the TV for anything to happen. Kind of inconvenient when you have been sightseeing all day and you just want to veg out. Meanwhile, the bathroom was, like the rest of the room, modest. The only problem was that there seemed to be TOO MUCH hot water -- the faucet levers on both the sink and the shower seemed really sensitive, and like driving a stick shift vehicle, I had to make very careful corrections with the faucet to make sure I didn't emerge from the bathroom burned to a crisp.

I was amused by our view of 7th Street, which is not much of a view at all. At least 7th Street is a major thoroughfare, so while you will be looking out into the hotel across the street, as well as lots of vehicles and your share of rowdy tourists and belligerent vagrants -- one night, I was woken up by an argument outside and when I looked out from the window a scruffy man hefting a large canvas sack seemed to be yelling only at the darkness -- it's not dull.

Even as an adopted San Franciscan, I thought that the hotel's conceit of having each room named for a notable local was cute. A classic-style typewriter was in our room, although it was only decorative and non-functioning. We were in the Melvin Belli room, which was cool because I really didn't know that much about him before this stay. The typewriter has a fact sheet that is decently written in how it presents a basic but sufficient overview of Belli's life. If nothing else, I thought it was cool that we were next to the Lefty O'Doul room. LET'S GO GIANTS!

The staff was uniformly excellent. Each shift boasted at least one person at the desk (sufficient for the size of this hotel) if not at least a manager or another staffer on duty in the background. They were all very pleasant to chat with and were also accommodating even in instances when then accommodation was beyond their reach. One night, my parents and I brought take out food home but somehow neglected to bring plastic silverware. The clerk at the front desk was only able to scrounge up a couple of spoons, but that's all right. It was our fault anyway, and the clerk was very courteous about an otherwise absurd situation. Another day, I needed help tying my necktie -- contrary to the expectations of the gender binary, this is not a skill that I acquired in life. The clerk also did not know how to tie a necktie, but did offer to look it up on YouTube. How cool is that -- a complete stranger asks you to do something, and you are willing to look it up for them?

Notably, on one morning a vagrant did in fact wander into the lobby and solicited me for handouts. Fortunately my parents were still in the room and I am used to this sort of thing, but the manager moved swiftly to escort the person from the premises. Still, this is perhaps the kind of thing that you will want to factor into your consideration.

I work in retail, so perhaps I cut the service some biased slack. But in my heart of hearts I really do think that the staff gave their best. In the end, if you are looking for a hotel that will provide you with a central location -- it is very close to major public transit lines and just walking distance (remember to go in numbers!) of many wonderful attractions -- and a decent living experience that is neither entirely luxurious nor a dump, then this is the place to stay.

27/12/12 | Link | Rating: 3.0
36. Suzanne R.
I think this hotel is appropriately rated around 3-stars. If you're familiar with SF, the neighborhood won't bother you. I stayed here with my 11 year old son and we felt safe inside, but I wouldn't have walked around here at night. It's sort of a Best Westernish type place on the outside but boutique on the inside. We stayed in the Patty Hearst room. It was quiet and the bed was comfortable. The worst part of this hotel is the price. A room like this outside the city would cost $70, but here it was $200 for a king plus $30 for parking. I suppose that's considered a low price in SF, so the hotel is not to blame. We came in for the Giants game and I would return again for a one-night stay, but I would find something cuter in a better neighborhood for any other trip.

21/08/13 | Link | Rating: 3.0
37. Andrew P.
Just stayed here for 2 nights over the weekend.
Friendly and efficient staff; comfortable rooms that are especially large for SF.
On site parking was really helpful.
Wifi was extensive and pretty fast.
This hotel shares facilities with the Best Western across the road, so had access to their heated pool.
There's a patio on the 2nd floor for outside access without standing in the street.
"breakfast" was a little box carried to the room with milk, yogurt, a piece of fruit and a pastry - nothing to write home about.
7th Street is one block from 6th Street, and 6th Street is generally worth avoiding so get a cab from the hotel if you don't like being asked for change or a spare cigarette.
I would definitely stay here again.

14/01/13 | Link | Rating: 5.0
38. Megan H.
Great hotel! Walking distance to Union Square. The staff was extremely nice.I believe it was Scotty who helped us, we asked him what the best Italian restaurant is and he gave us a great restaurant and he was a lot of help. It's in a sketchy area but that's what Taxi are for at night. Parking on cite was nice although its $25 Night its reasonable for San Fran. Our room was very nice and big with a fireplace. I loved our stay here and I would definitely stay again.

12/04/13 | Link | Rating: 5.0
39. Anh P.
Fireplace King Room

- affordable pricing
- Clean room/bathroom
- Complimentary  "Breakfast"
- On site Parking
- Friendly staff
- Free upgrade due to hotel mistake: from Deluxe Queen Double to Fireplace King
- Close to federal buildings
- functional shower/tub
- trendy/informational decor: each room has a 'famous person' history
- blocks from union square
- Free in room coffee/tea and coffee maker

- Reservation was lost/missing; I was charged twice
- Not the best neighborhood
- They were doing construction right outside of our window (hammering at 9am); without prior notification
- Complimentary continental "breakfast" was skimpy. Yogurt, apple, pastry, carton of OJ, Carton of Milk =/= CONTINENTAL
- Bedding is not done correctly. There is supposed to be another sheet under the comforter.
- WiFi was slow and goes in and out.

If you're just looking for a place to sleep, this is a rather decent place. All in all, it was comfortable for a person who was just in town for one night.

20/03/13 | Link | Rating: 3.0
40. Conan M.
We drove into sf on a whim and needed a place to stay tor the night. Not surprisingly not a single hotel had a room available save for the carriage inn. It soon became apparent that This hotel had been remodeled as to redeem its former self as a 2-3 star hotel. Every room seems to be themed. Mine was the Mel blanc room. The beds were stiff and the interior decorating was funny but somewhat dark in feeling.

Somehow when it came to check out the bill was 80$ over what it was  initially qouted at .... No we didn't order room service or mvies etc...

If you are gonna spend over 240$ for a room, then  it had better not be a painted over best western.

22/10/13 | Link | Rating: 2.0
41. James G.
I don't get the people complaining about the neighborhood.  It's in SoMa, and pretty damn close to the Civic Center BART station.  What did you expect?  For those that don't know, around Civic Center there are homeless people.  However, typically it's not a problem and SoMa is actually a pretty ok area.  If you think it's a terrible area, I just assume you've lived in suburbia all your life.  As long as you aren't stupid, you'll be fine.

So let's get to it.

- HUGE room
- Nice pricing
- 5 blocks from AT&T park (a little over a mile walking I think, so it's an easy walk)
- Some nice restaurants nearby on Folsom  
- Clean room
- Cool staff
- Nifty Kitsch too it...cool room theme with authors
- Close to Union Square (also around a mile)
- Short walk to Civic Center BART

- Broken hot tub and after reading the reviews it has been that way since 2011 at least
- WiFi is useless.  If you need to do work, you are pretty well screwed
- Hard to get a cab unless you call for one
- I'm not a fan of the soap smell
- Breakfast is down at the front desk, but I had no idea until the last day what the boxes were.  Nobody let me know the handful of boxes on the table behind the front desk were the breakfast they advertised until I checked out.
- I didn't have a fireplace :-(

09/08/13 | Link | Rating: 4.0
42. Ryan P.
I loved this place. Stayed here overnight with family (in a different room) so we had a full day to play at the museums etc in SF without having to worry about the 2 hour drive home. The room was comfy, clever details and love the idea that each room was themed without being super tacky. Walking distance to some nice spots. Love love love. My husband did not love the neon light from the building across the street that we could see from our window, and I don't remember if we had black out lights because I forced him to leave it open... I am all about mood lighting!

04/08/14 | Link | Rating: 5.0
43. Kim H.
We chose this hotel because all the others in the area were booked (it was Bay to Breakers weekend). We thought it was going to be awful. We were totally pleasantly surprised. It's got the quaint feel of a boutique hotel. The staff is really friendly. The guy who checked us in was incredibly nice. There's only one elevator, but the hotel is small, so it's fine. You may have to wait a bit, but, really, it's not a big deal.

I LOVED the theme of the hotel. Each room has a different writer's name on the door. We were in the Hunter S. Thompson room. It was decorated in such an awesome way. Everything was clean. The best part was that it was SUPER QUIET. We didn't hear any neighbors at all and I know the place was booked.

The hotel has its own parking garage, which isn't the case for some hotels in the city. It was very convenient. There was a charge for it, but that should be expected anywhere.

Oh, they give you a cute little boxed breakfast in the morning, so that was nice -- fruit, milk, juice, pastry.

The only downside to this hotel is the location. The neighborhood isn't that great. We walked down to embarcadero though--about a mile or so. Union Square is a walk away too.

Bottom line: We'd come back.

22/05/13 | Link | Rating: 4.0
44. Lovelynn G.
A budget boutique style orgasmic experience! And super close to 1080 Folsom - "The OM" residence for those who would like to join in on morning meditation practice...
Nice sized room with cozy fireplace, a stylish desk with an old fashioned typewriter for added ambiance.
Comfortable king size bed with nice cotton sheets and fluffy down comforter was turn-on perfection. White cotton bathrobe was super soft.
The bathroom was a decent size.
The only turn off was the lack of water pressure....
Super friendly staff was helpful in navigating the area alerting me to which streets to not walk down.

28/12/13 | Link | Rating: 4.0
45. kerri a.
I don't understand what anyone would have to complain about. This place was amazing! We stayed here on a saturday night because we attended a show at the Civic Auditorium. It was a short walk to the auditorium.

The guy at the front desk was extremely helpful and friendly. I think his name was Scottie or Scott. He gave us directions multiple times, and when we saw him on the street after our show (he wasn't even on the clock), he still asked us how our night was. He could have pretended not to know us, but he was a genuinely nice person.

The rooms were pretty spacious considering this is downtown SF. I have stayed in other boutique type hotels with rooms that were half the size. The rooms were super clean and well appointed with towels and other amenities.

I will definitely stay here again!

18/11/13 | Link | Rating: 5.0
46. Rosie Y.
I stayed here for a night during the time they had the Outside Lands concerts.  I wasn't in town for Outside Lands.  Prices for the other hotels were so expensive that I decided to go along with the Carriage Inn.  I had such a horrible time at The Fairmont (SJ) that I wasn't expecting much here.  But to my delight, I was pleasantly surprised.

The room was spacious and cute.  I stayed in the Frank Chu room.  I didn't know who he was till I Wiki'd him.  

Everything was clean, they had a coffee maker, and the bed was comfortable.

It's in a convenient location.

The staff was friendly when I checked in and when I checked out.  

The hotel got -1 star because I could hear the people above me walking around but otherwise this hotel was superb.  I would definitely stay here again.

13/08/13 | Link | Rating: 4.0
47. Mimi L.
My gfs & I checked into the Danielle Steel (used to read her books!) room on the 4th floor for just a weekend night. Not a bad place to stay at but the area is a little sketchy. Us girls did make it safe there & out but I probably wouldn't recommend for a single person though. Would i stay here again?? Ehhhh probs not but then again... it depends.

- Close walking distance to Union Square & Civic Center Bart Station
- Clean room, comfortable beds, A/C works
- In room coffee maker, iron/board, hairdryer, closet space w/ bathrobes, Ipod
- Full length body mirror
- Courteous front desk people

- A little high on the room rate pricing
- No complimentary b-fast (even tho it was advertised on their website)
- Super small front/check-in desk, so one customer at a time

04/09/12 | Link | Rating: 3.0
48. Shelby B.
My family and I have been coming here for over 5 years, but unfortunately due to poor customer service, this will be the last year.

The good: the rooms are nice, always clean, and well stocked.  The location is ideal for what we do in the city (Giants game, friends near hayes valley, 5th street mall).  A parking garage.  Morning continental breakfast.

The bad: can be noisy on the street side.  Parking was recently raised from $25 a night to $35 (not including some other kind of "parking tax" that is on the bill).  

The ugly:  Here's what I think has happened: I think the carriage inn is trying to become some kind of sheik, trendy, boutique hotel that thinks they can charge you over $300 a night for a new layer of paint over a best western.  My parents booked our rooms over 6 months out, and booked it directly with the hotel front desk, not the 800 number.  They asked for the AAA rate, and were given the rate.  When they arrived they were almost harassed to show a "government ID" as that was what their rate was booked under.  My mother explained that she never asked for that rate, and did not have a government ID.  The front desk person basically let it drop after somehow proof of belonging to a teacher's credit union proved...something?

When my parents came down to get their breakfast to bring up to their room on our check out day a different front desk woman again asked about a government ID.  1. my parents weren't checking out, just getting breakfast, and 2. really?  We're still on this?

When it came to check out, they had my mother almost in tears.  Basically accusing her of lying about working for the government.  My mother had the reservation confirmation with the price that was quoted to her - they were trying to charge her over $100 more - a night!  In the end, the hotel did the right thing, but not with out leaving my mother shaken and offended.  

Their "normal" rate is outrageous for the neighborhood and quality of rooms.  We will be staying elsewhere next year, and are sad for our time at Carriage Inn to end.  In the past they have had reasonable rates and wonderful service.

27/08/13 | Link | Rating: 1.0
49. Sabrina B.
I stayed at The Carriage Inn for 2 nights while visiting SFO for a conference, and I loved the charm, comfort, and cleanliness of the rooms, the friendly staff, and the convenience of the hotel to nearby attractions.

On the other hand, I must agree with other reviewers on a few points:

1. WiFi is VERY spotty and pretty unreliable unless you're just checking an email or two
2. Location is quite sketchy after dark, so travel consciously (always, but especially in the area)
3. Water pressure in the bathroom (shower and toilet) were lacking

That said, if the price is right I would consider staying here again :).

20/08/14 | Link | Rating: 3.0
50. Mandi T.
For what it is...price-wise, location, etc, I had a pretty good experience. The concierge was always helpful - tips on food, where to go, eat, and all the good things that SF offers. One sucky thing - you call the "front desk" and you may get the Good Hotel (next door, and they share a staff). The hotel is accessible to the Muni/SamTrans/BART.

They offer tour packages that they can assist you to book, we ended up with the hop-on/hop-off tour for $36/pp for 2 days. Not too bad for a little tour of SF and transportation then. :) The stop is at the Asian Art Museum - a few blocks away from the Carriage inn.

The Carriage Inn is close to many little places and food places. We are able to walk to a stop, location, etc. However, the area does get a bit sketch after dark. But it's not that bad if you have other people to walk with.

A prepackaged mini continental breakfast is included. Coffee in lobby is terrible. Don't do it!! Skip it, and no one gets hurt. It was sooo gross. Fruit, yogurt, OJ and muffin/Danish. Not too shabby, carriage inn, especially since I wasn't expecting the extra here.

Every room is named after a 'celebrity' ours was Jello Biafra, who was the lead singer of the Dead Kennedy's. A biography was included in our room.  It was clean, there's A/C which is a rarity in some of the older hotels in SF. Parking is $34/night. YES night! If you wanted to swim or workout, they shared amenities with the Best Western across the street.  We didn't get a chance to try out those amenities, but it is there if you want.

There's an extra $20 + tax surcharge for the 3rd person, if you have more people staying here. I had booked it online and didn't really see that information. Oh well, it's not too bad.

I came to the bay for the Nike woman's (half) marathon. It was very close - about a mile away from Union Square - where the expo is held and where the start line is.

I wouldn't mind coming back - but would rather stay closer to Union Square :)

06/11/13 | Link | Rating: 4.0
51. Chris D.
I stayed here the night before I took my state board of nursing exam for licensure and had a very pleasant experience.  I called ahead, explained my situation and the need for a very quiet room for a restful nights sleep for the exam the following day.  Kyle in reservations was very understanding and accommodating and insured that I was in a quiet back corner room (the Frank Chu suite).  Brian, helped me check-in and was a delight as well.  He noted the need for quiet and confirmed that I was taken care of.  The room was spacious, clean, quiet and pretty darn quaint.  This is a boutique hotel, so don't expect The Fairmont people.  The price was affordable and it was a great experience.  THANK YOU, Carriage Inn...I will be back.

16/04/15 | Link | Rating: 4.0
52. Charles S.
I found this quirky little hotel by doing one of those bidding things on Priceline.  I don't think I would have ever selected it on my own.  

I liked it.

1.  It was away from the rest of the wedding crowd who were staying near Union Square.  It mean I had time on my own.  And it was $70 per night less than the group rate at the wedding hotel.
2.  The room was nice.  Kingsize bed, funky decor, plenty of room, remodeled bathroom, and a huge TV.
3.  Breakfast included.  Pretty good:  coffee, fresh croissant, OJ, yoghurt and fruit.  There's a gym at the hotel across the street owned by the same guy.
4.  Interesting neighborhood with some very good restaurants.
5.  Two (long) blocks from the Civic Center BART Station.

Here's the final hook.  It is the last pickup for the shuttle to the airport.  I got to my terminal in 20 minutes today (Sunday afternoon with no traffic problems) for only $16.  

If you want a resort hotel or a chain hotel, do not book the Carriage Inn.  The other guests I bumped into were Euro-tourists.

12/10/14 | Link | Rating: 4.0
53. Susan M.
Great location for business travel.  I was able to take the BART directly from SFO and walk to the hotel quite easily from the Midtown station.  It is about a half mile walk to Moscone Center each day and short walking distance to Union Square, shopping, restaurants, etc.  SO, no worries about expensive cab fares, overnight parking issues, valet fees, etc.  I will definitely be back on my next biz trip to Moscone!  

Also, I accidentally left two necklaces and they were very helpful in returning those to me!  Thank you!!

04/02/15 | Link | Rating: 4.0