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The St. Regis San Francisco in San Francisco, CA

The St. Regis San Francisco in San Francisco, CA

Specialties

In a city of inimitable grace and style, this recently opened luxury hotel embodies a new chapter of extraordinary hospitality. The St. Regis Butler brings any request and whim to brilliant realization.

St. Regis blends a historic building, a 40 story tower and the Museum of the African Diaspora into a refined modern day interpretation of the St. Regis legacy. The hotel is located in the vibrant SOMA area, adjoining the San Francisco Museum of Modern Art.

Remède Spa, located in the hotel,  creates an exquisite sanctuary for guests looking to escape reality and unwind in the most sophisticated spa environment imaginable. Indulge in all 9,000 sq feet of premium finishings and amenities designed to pamper all of your senses.

 

Company Info:

Rating: 4.41

Address: 125 3rd Street, San Francisco, CA, 94103
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (321):

1. Mama L.
What a fun lounge! This is what The W use to be back in 1999. The space is huge; plenty of seating. Fun pre-party and after-party place. Woohoo!

27/03/06 | Link | Rating: 5.0
2. Eric L.
a/k/a ame's bar.  this place is a great cocktail lounge.  the drinks are good and the food is excellent.  it's pricey and often very crowded.  i've only visited this place on the company dollar.  i recommend it for after work drinks and if someone else is paying, i highly recommend it.  if you can score one of the nooks with a sofa and chairs, you can almost pretend that there aren't a hundred other people doing the same thing as you.

27/03/07 | Link | Rating: 4.0
3. J S.
a cool place to hang out for after dinner drinks- manages to be trendy and cozy all at the same time with their friendly service and hypnotizing fireplace- make note: get one of those for the house

31/03/07 | Link | Rating: 3.0
4. Misti L.
The St. Regis is beautiful.  The lounge area is great but I'm torn about if I like it being street level and right in the front. I guess I won't go there when I am feeling like I want to hide. Will definitely go back with a girlfriend and check out the crowd if you get my drift. Ooh bad Misti.  The crowd appeared a good mix and not like Redwood Room where it's everybody coming to be where it's "cool".  Just a good place and comfortable.

11/04/07 | Link | Rating: 5.0
5. Anjali K.
Firm Prom - usually sort of boring (although there is always that ONE GUY who gets too drunk and does something stupid... i didn't see him this year... perhaps I left too early :)
This year it was at the St. Regis' Ballroom and it was awesome!  Beautiful decor, great view, incredible food (from what I hear -- none of it was vegetarian) and a fun band.  The waitstaff was attentive and some staff had a sense of humor (referring to one woman's dress as a need to "call the milk advisory board...") and if you want to post-party, there's always the W...

16/02/06 | Link | Rating: 4.0
6. Maz N.
Went to a champagne tasting here in the meeting room.  I was impressed by the decor, but then again, anything looks good when your drinking DP, Grand Dame and Krug.  Regular and Pink!!!

02/03/06 | Link | Rating: 5.0
7. C L.
They had me at "Welcome to the St. Regis"...The hotel's beautifully appointed dark mahogany decor and Giacometti-like sculptures lured me in, but it's the service that will bring me back.  The entire staff was extremely attentive, welcoming, and thorough.  They knew that my husband and I were in S.F. for our anniversary, and when we got to our room we were greeted with a small chocolate cake, sparkling water, and a congratulatory note from the hotel staff.  The computerized butler in the room is cool if you like gadgets, and the bathroom is simply heaven.  The overhead rain shower is divine, and the tub has double doors that open to the room.  By far the best manicure in town is at Remede Spa.  I don't know how I can possibly go back to my nail shop in Valencia now.  The spa is lovely and well equipped with water, teas, champagne, etc.  One night simply wasn't enough, but sadly it was for our bank account...

25/08/07 | Link | Rating: 5.0
8. Johnny O.
I must admit that I have not stayed here. Partly because the cheapest room is $400 a night, mostly because I live two blocks away. However, I do walk by daily on my way to work, and I just have one complaint. I enjoy the Bentleys and occasional Lamborghini parked out front, but pleeeeeze fire the designer that chose the shower curtains that hang in the lobby window along Third Street. They're just not up to par with the look the place is going for.

11/02/06 | Link | Rating: 4.0
9. Marley Q.
Rooms are so nice and comfortable. Everything is remote controlled by your bedside so if you want to dim lights or shut the shades, it's all at your finger tips. Nice bath products as well.

22/05/06 | Link | Rating: 5.0
10. Anna S.
The new St. Regis in San Fran is gorgeous. It is totally contemporary, completely opposite it's NYC counterpart.  The decor is chic minimalist. In fact, it was an adventure to find the ladies room as there are no signs and the wood walls make it just  a maze! The lobby bar is beautiful. Glass windows surround, conversational art murals, a "fireplace,"  and the most comfortable chair I have ever sat in is there. I must buy one! I sat in it and just sank and thought "can i just go to sleep now?"  Now that may not be the goal of "going out" but since i was just there to have a low-key post-dinner cocktail I couldn't have been happier.  If you are a cosmo drinker I would definitely suggest trying their ginger cosmo. It was so delicioso!!! Pricey though, so be prepared. But if you are that concerned, you probably shouldn't be hitting the St. Regis to begin with.

08/05/06 | Link | Rating: 5.0
11. Dee L.
I hosted my wedding at St Regis hotel back in May, and everytime I pass by the hotel, I can remember the great experience I had.  All the guests were impressed by the decor, service, and most of all, the food.  The passed hors d'oeuvers were spectacular, we had mini burgers stuffed with foie gras, toro with soy gelee and pickled wasabi, and much more.  The suite was excellent, my wife and I went to the pool the morning after the wedding, it was beautiful.  Everywhere is clean, everything is luxury, and all the staffs are friendly and professional.

17/09/08 | Link | Rating: 5.0
12. Wakako U.
They use Acqua di Parma bath products.

25/03/06 | Link | Rating: 4.0
13. Faye S.
I love having cocktails in the lounge in the middle of the day when it's not so crowded. The fireplace is lovely and the snacks are free. This is a beautiful and serene hotel lobby. It's very hard to find an empty seat during happy hour.

10/10/06 | Link | Rating: 4.0
14. Johnny C.
More 4/23/08
I was having cocktails at the bar with a friend staying at the hotel. After libations, we cut out to make a dinner reservation but weren't sure how far our restaurant was from the hotel (perhaps due to the 2 Goose cosmos). Asked the doorman who promptly had the hotel's courtesy car pulled up: A BENTLEY baby. Pulled in front of said restaurant a few minutes later soaking up the Grey Poupon moment with my friend turning into insta-pimp before my very eyes with his mantra, "That's how daddy rolls." Kudos again to the St. Regis.
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Finally, a hotel that  is class itself. I'm not going to go into the fantastic restaurant -haven't had the pleasure yet. Not going to go into the fantastic rooms-haven't had the direct pleasure yet. Not going to talk about the bar.. for reasons that will be incredibly clear. To properly evaluate the merits of a hotel one must look to who is running the hotel:  the everyman, the everywoman, the visible, the invisible, behind the desk, out from the desk, that's right...the staff.  

Several nights ago the bar was the scene. "Blood Oranges," "Cosmos," "Mohitos" and other nectar of the gods were flowing freely. Conversations were being had. Merriment was being made. I was feeling top of the mark. Cut to the next morning. I just want some coffee and an Advil. I'm in front of a cafe feeling like I've got a Yoga ball on my shoulders. "Wobble, wobble."  Search my wallet and pockets...no cash, and more important no credit card. "Damn!"

Phoned the St. Regis and they located my card within minutes. The front office was incredibly responsive (Yeah...I know it's their job). Later that night when I went to pick up my card, they double checked my ID (Yup..pretty standard). Not so standard, an exceedingly polite front desk staff...beyond most. The valet's took care of my car while I played credit card retrieval, despite my not having cash for tip. The doorman is probably the best doorman in the city.  Classy hotel. Later that night met friends for dinner. One of them had just spent the weekend with relatives who were staying at the St. Regis. She opted to spend the night at the St. Regis rather than her own apartment... and raved about the room at dinner. Certainly one of the best hotels in the city...and I haven't even stayed there yet.

Five duckets for a world class hotel staff.

16/04/06 | Link | Rating: 5.0
15. Jennifer H.
Public space on the 4th floor.  Find it and enjoy it as the Planning Commission Condition of Approval intended.

18/10/06 | Link | Rating: 5.0
16. Helen Y.
A bunch of us came here for drinks for our friend's birthday. I liked the lounge-y atmosphere with the warm fire. However, the cocktails are defintiely pricey! I had a $14 pomegranate martini -- ouch!

26/03/06 | Link | Rating: 3.0
17. sarah C.
This is absolutely my new favorite spot for a drink.  the bar lobby is stunningly beautiful. it feels ultra sophisticated seated in one of the little sofas or next to the modern fireplace, nibbling japanese rice crackers and wasabi peas. it's also nice to know i can order a Louis XIII if i like, or wander over to ame for dinner (which i'm dying to try), or just walk outside and across the street to the yerba buena gardens for a stroll or over to Moma. what a location, what an awesome vibe.

17/04/06 | Link | Rating: 5.0
18. Jason A.
After staying a night here at this hotel, you won't want to go back to regular life.  I don't know where to begin... Ummm, the central lcd unit that controls everything in the room, pimp-ass views, lcd screen in your bathroom, attentive staff, great work out facility, ame restaurant\lounge downstairs and it was weird how they knew our names when we got off the elevator to check out.  I think they have some hidden cameras up in that place.  Great experience to try even if you live or work in SF.

18/04/06 | Link | Rating: 5.0
19. Gretchen T.
UPDATE:
Second visit last Saturday night for a quick cocktail (k, two) with Tracy M. and some apps after an ODC performance. The ceviche was delictable and I managed to put away a whole little box of those wasabi peas (maybe they dip them in crack?). Better service this round, so I'm upgrading them to 5 stars. Cozy couch, nice crowd, a million cabs out front. Great starter spot if you're in the hood!  
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I finally made it in to this new, literally awe-some hotel bar near MOMA. I ordered a great glass of cabernet at the bar, but got no attention from the cocktail waitress once I sat down. I had to sidle back up to the bar to oder one of their Hero-tinis (ginger, cucumber, vodka, saki), which smelled like a spa, tasted almost wholesome, and I could have had a dozen of. I agree with Amme H. that the two massive orangy paintings were odd, especially compared to the otherwise spare and conservative decor. I did love the gas "fireplace" and thought that the wasabi peas were a nice touch.

Oh yeah, if you are looking or feedback from someone who has actually STAYED there, I can't help you (although I do know that rooms are $425-1,500)--thank god I live in this town, b/c I could never afford to visit it!

21/02/06 | Link | Rating: 5.0
20. Wesley J.
My posse and I stumbled into the St Regis Bar/Lounge on our way to another place.  I am sure glad we did.  What a great place!  The staff was outgoing and friendly, the drinks were sooooo yummy (try the peach martini) and the decor was supurb.  Screw the people who think it is overpriced!  You get what you pay for.

Thank you St Regis!

01/04/07 | Link | Rating: 5.0
21. Lorraine D.
See and be seen.  And this is definitely the place to be seen.  It is fairly bright for a lounge but it's just as fascinating to people watch as it is to be caught on the fancy sofas enjoying a very elegant but overpriced drink.

24/12/06 | Link | Rating: 3.0
22. Fatty A.
The rooms are very modern with your own 50in plasma to your disposal.  Like the other St. Regis hotels each floor has their own butler and a main contorl console that operates everything in the room electronically.  For the price tag to stay here its definitely not worth it but if you want to be cool and get laid then you must stay at the St. Regis.  Otherwise get a reservation a the W hotel across the street and save $300/ night.

25/12/06 | Link | Rating: 4.0
23. Shannon M.
If you like the bar, you need to check out the rooms.  I spent NYE here and it has to be the nicest hotel in SF I've stayed (and I've stayed at all of the better ones (Ritz, W, Cliff, Fairmont, etc).  The "city-view" suite was well appointed, clean and stylish.  A window seat offered a sensation of "floating" above the City,   But the large bath that opened via french doors to the bedroom was the topper.  What could be more glamourous than gazing upon Telegraph Hill with nothing on but a blanket of bubbles?   For the jet-set, a large, flat screen plasma, 600+ count Egyptian cotten sheets, and on-demand conceirge service via phone speaker rounds it out.   My only complaint was the windows could have been cleaner.  But hey, I was on the 18th floor.

06/03/07 | Link | Rating: 4.0
24. Smartwater o.
A little pricey, but the service was excellent - near perfect actually. Stayed in the Metropolitan Suite and it was beautiful. The walls of windows with tons of natural light was a huge plus. Was large enough to host several people over for cocktails for my boyfriends birthday. I would live there if I could.

06/07/09 | Link | Rating: 5.0
25. Colin S.
Firstly, I am in no way reviewing the rooms here as I can't imagine ever being able to afford to stay in such a ritzy place. I came into the lounge with friends to kill some time before dinner and immediately sank into a super comfortable leather chair. Yes, I felt under dressed (what's the opposite of slumming it - ritzing it? hmmm sounds good) but certainly not disrespected by the staff maybe because I was with Patrick G. and he was sporting a sporty suit. I went for the house margarita which was yummy (and for $12 had better be) and we got the cheese plate because well, you know - cheese. A very relaxing experience that I would definitely revisit - would be a good date spot.

06/04/06 | Link | Rating: 4.0
26. becca k.
The Lounge is a great place for a glass of wine (or apple brandy), and the cheese plate is pretty lip smackin' good. If you're lucky, you might see someone famous (or at least well known). The decor is sleek and modern, and if you've got some major mojo, you can snag a couch and just stare in awe.

06/11/06 | Link | Rating: 5.0
27. J J.
I love this bar and lobby.  The service is great and exactly whet you expect for a lobby bar at the St. Regis (and the prices you are going to pay for drinks).  Forget the W or Cliff.... this is what a hotel bar should be.

18/12/06 | Link | Rating: 5.0
28. Jason D.
The Lobby Bar: It gets 5 stars now, probably 3 later when word gets out about this new hot spot. Great comfy feel, a great place to sit and grab a drink, or the person sitting next to you.
Went here last night for drinks and man, do they have some good ones! The Blood Orange Cocktail, the Ginger-Pomegrante, yummy!!
Cocktails range $10 - $14, about what you would expect at a place like this. Sink into one of the comfy couches, leather chairs, or suede stools and strike up a conversation with just about any of the beautiful people you are surrounded by.
The Rooms: Spectacular! Probably the best looking rooms in San Francisco. Nicely appointed, very comfortable and can you say "Stylish". Definately no skimping on style, taste and ammenities.
The Service: When i asked where the restrooms were, the gentleman walked me into the restroom. Had I asked, he probably would have wiped for me as well...yes, the service is that good!

14/04/06 | Link | Rating: 5.0
29. Tom B.
We've stayed at many luxury hotels over the years and this is definitely one of our favorites.  Our intent was to spend an easy over-the-night near SFMOMA where we were attending a 75th Anniversary event.
Everything from check-in to check-out went very smoothly. Staff was gracious, helpful, and even upon a check-in request they were prompt to address and accommodate it.
The room, a grand deluxe, was beautifully appointed and comfortable. The entire hotel is elegant and contemporary.
Having just stayed in a hotel that was rather noisy, our room here was extremely quiet.
We had room service for both dinner and breakfast and both were well prepared, promptly delivered and the service courteous and very professional.
The bar is also very nice for a drink, but you'd need to be there on the early side for good seating. It does pack in, much to their credit.  They also didn't blink when we ordered a specialty drink not on the menu.
This is definitely a high end hotel with exceptional appointments and service.
The only downsides we can point out are the rather quirky toilet room glass partitions, that in design might look good but are still rather open. Also a couple of very comfortable chairs would have been more desirable than the lounging sofa.  Although the sofa fits the room and is comfortable it doesn't allow two people to really sit comfortably.
If you want a nice get away stay- this is the place.

20/01/10 | Link | Rating: 5.0
30. Geoff K.
After the St. Francis got rid of the Compass Rose to make way for Michael Mina, this bar is now without question the best hotel bar in SF.  Good drinks (albeit expensive), friendly bartenders, and great decor.   GREAT atmosphere.  Why go to XYZ a block away and fight off the L.A. rejects when you can come here and just have a drink?

11/07/06 | Link | Rating: 5.0
31. Geo G.
While proudly calling myself a Virgin by vocation, it's rare to call myself in the more traditional sense. Nonetheless, everyone experiences this upon entering the St Regis. After a hedonistic soiree down the block at the W/XYZ, the doormen at the St Regis graciously invited our party to celebrate with more festivities in the hotel lobby bar from the folks who run Ame. While enjoying cocktails that insisted on seconds, we lingered over the menu listing an eclectic collection of spirits and infusions while luxuriating amidst the impeccably designed interior.

20/02/10 | Link | Rating: 4.0
32. Lauren V.
i work 2 blocks away so i've been to this place quite a few times for fancier work happy hours.

The service is attentive, the atmosphere is warm, and they have these awesome munchies that they put on your bar table while you wait for drinks.

I like it better than XYZ because it feels classier but also less pretentious.

19/11/07 | Link | Rating: 4.0
33. laura b.
Like being in New York but with ugly (okay, uglier) people.  Drinks were delicious if not ridiculously expensive and Lisa G is not joking about them garlic fries...tasty!  Slick, sexy decor that I guess might work some magic if you go on "dates".  you know, like the type of dates where the guy tries to impress you.  i don't go on those.  Tear.  But if I did, we would probably go here for cocktails and then have dinner at Oola and then you know, go make out in the back of his Audi.

10/06/06 | Link | Rating: 3.0
34. Cheri. A G.
It is by far my favorite Starwood hotel in San Francisco and it is exactly what one would expect from a St. Regis.  It is in great location.  Every time I stay there I order breakfast and eat it in bed and the food and service is always good.  I am usually here for my SO yearly convention so I am lazy and stay in the room until afternoon (I have seen most of SF) when he gets back plus I need to save my energy for the night events.

31/01/07 | Link | Rating: 5.0
35. Denise L.
If you don't mind having your wedding in an hotel, I highly recommend the St. Regis. Out of all the SF hotels we visited, St Regis was one of our top picks. An outdoor ceremony was not a "must have", but it was definitely a plus for us. The minute Barry took us to the Terrace, we both got really excited. The Terrace is spacious enough to hold 250 and you get a nice urban, city view of SF. Once the ceremony is over, cocktail hour is usually held outside your ballroom. This faces a large glass window that faces Yerba Buena garden, so it's really pretty. The ballroom is modern and chic. I didn't feel like I was in a conference room, which you tend to get that feeling in hotels. The carpet is purple and the lights in the ballroom is purple/lavendar, so needless to say, you have to like this color! Barry was wonderful to work with. He was very informative and he was definitely working around our budget. There are many pros and cons to hotel weddings. The biggest con that made me NOT want to have it in the hotel is the tax fees and alcohol. Tax.... why do hotels get away with taxing everything at an higher rate!? They were charging an extra 14.5% for tax! Also, my alcohol proposal was almost more expensive than the food! Also, note, they do have a $40K food and alcohol minimum. Despite everything, I was still leaning towards booking our wedding at the St Regis. However, the fiance triumphed me because he hates hotel weddings!!

25/10/08 | Link | Rating: 4.0
36. Andrew Z.
I liked this hotel, it was clean and the service was good. I found a little bit of attitude at the front desk, but not too bad. The food in the dining room was good.

22/02/10 | Link | Rating: 4.0
37. Roshni R.
the quintessence of superficiality and a bastion of the unfortunately typically american classlessness.  *ducks*

sorry to jump off the bandwagon here, but i was thoroughly unimpressed by the st. regis.  i came here after a truly spectacular outing at delfina (read my previous review), and began what was a decidedly short-lived saturday night out.

so the design and layout of the space are quite beautiful...i will give them that.  however, it's way too bright to be romantic.  the real problem, however, is not with the ambience but with the clientele.  before i even got to the (sparsely populated) bar, i knew i was going to hate this place.  

how?  because from the back, each of the girls had perfectly straightened (or permed ringlet curled) hair, witih perfect honey and gold blonde stripey highlights.  i could tell from afar that their fingers nails would be long, and their toenails french manicured (ugh, french manicured toenails really bug me).  their outfits were all perfectly trendy, their waists tiny, and their breasts artificial.  i knew even before i even saw their faces that they would be ugly.  just average looking girls, who in an attempt at hotness, have caked on layer upon layer of too-tan foundation, goopy mascara, and super shiny lipgloss.  don't get me wrong, i know a lot of guys who think these girls are hot as hell, but for those don't realize how ugly they are the morning after, they'll find out when the kids pop out looking plaintively in need of $10000 worth of cosmetic procedures.

anyway, my buddy turns to me and whispers that he thinks the middle girl is probably hot.  as i give him a withering look, he proceeds to say, "but don't worry.  these kinds of girls never have class.  watch, when the food's brought out, they don't know how to use cutlery."  i laughed him off, for as much as i like to hate on these types of chicks, i figured they at least know table manners.  boy was i wrong!  as the host brought out plates of appetizers for the gals, girl after girl gripped her fork in her right hand, and her knife in a left-handed fist.

i almost died laughing.  what is the point of even TRYING to look good if you don't know how to use your silverware??!  man, my people may have been eating with their hands for 3000 years, but i don't know anyone in my family who hasn't known since childhood how to properly use cutlery!

anyway, we sat on a back couch, relaxed, sipped a tasty but seriously over-priced ginger pomegranate cosmo, but didn't quite settle in fully (although i did almost fall asleep).  Finally when a couple of the girls left, my buddy just did a double take when he actually saw that one girl's face :P.  

basically come here to meet people who try WAYYYYYYYY too hard to attain a class they can never achieve!!  am i a total bitch?  damn straight i am, and proud of it too :).  now go learn some table manners, folks :P.

11/09/06 | Link | Rating: 2.0
38. Vanessa M.
Booked here for my guy's b-day as a surprise treat. Everything about the hotel is beautifully luxe, warm and rich yet understated in all the right ways that don't make it seem like it is trying to be anything at all. We checked in around 4 and the room wasn't ready yet, but I am not complaining about that because we got upgraded two room classes and scored the Metropolitan Suite, which was *absolutely amazing*. The room did smell heavily of cigarette smoke and there was no place to crack a window so that kind of annoying. Other than that everything was perfect. We spent a lot of time in the room with a bunch of friends after dinner and dancing. There is a ton of space to hang out in this room - a desk, a living area, a dining area, a hallway with a vanity and ample closets, and an amazing marble bathroom with a T.V. and a heavenly showerhead that comes out of the ceiling. The decor and artwork in the room are beautiful as well. We used the butler service frequently for various random things and the drinks in the mini bar were reasonably priced. I wanted to check out the pool and spa but we didn't have the time. I will be counting the days until I get the opportunity to stay here again.

01/02/10 | Link | Rating: 4.0
39. Sarah M.
this hotel was gorgeous. my boyfriend took me to sf for my 23rd bday and this is where we stayed. it was so luxurious. we got one of the suites. i forgot what it was called. it was like astro or ascot. something like that. the room was gorgeous and so was the view.

04/03/10 | Link | Rating: 5.0
40. Tracy M.
It has taken me awhile to get there, but my friend and I went on  a re-con mission after the ODC....I must say, despite the high price tag I was impressed.  I loved the decor...but do agree with Amme that the paintings are random at Best.  The modern decor and plush sofas make for a comfie place for some ca-noodling....it wasn't me I swear, but our neighbors across the table probably should have gone up to their room....or got one!

I was kinda hungry but kinda not hungry, so G and i opted to order a few apps...some arugula with cheese and artichoke salad...I will be ordering again...and phenom sashimi wrapped in a watermelon radish... can't wit for the real thing in the restaurant next weekend.

Now for the cocktails....the pomegranate cosmo martini was a pleasant break from my usual grey goose and soda, and I didn't even get the crazy too much sugar in my cocktail taste in my mouth....that is a god thing.  G loved her martini...it smells like a spa.

I will be back to check out AME next week and I will def be back when I am feeling rich!  5 stars for chic-ness, 3 stars for the price tag, 4 stars for the cocktails and food....averaging out to a total of 4 stars.....

06/03/06 | Link | Rating: 4.0
41. Melanie C.
Shmancy happy hour and tasty Ame bar bites.  The servers were actually a lot more casual than I thought they'd be.  It was nice.

05/02/07 | Link | Rating: 4.0
42. William D.
All I need to say is FIVE STARS all the way. This is the way a hotel operation should be run. Take a short vacation here, order room service and you will think your eating in a five star restaurant. Breakfast in bed is a must!

07/09/08 | Link | Rating: 5.0
43. Brian W.
Stayed here for 5 days in the fall. Wonderful, courteous, non-pushy service. Room was small in terms of square footage, but modern, well-appointed, with nice high ceilings. Bed quite comfortable. Furniture and appointments were simple, modern, new, and tasteful. The computerized climate / blinds /lighting control is a bit gimicky but worked fine. Ate at the breakfast place - Vitrine - which was quite good and had excellent coffee. Did not eat at Ame. Nice bar downstairs. Great indoor pool. The location was close to just about everything we needed. Would love to stay at again.

19/10/07 | Link | Rating: 5.0
44. Patricia G.
this is one of my favorite hotels to have happy hour at.  i do have to say that the ambiance is very tasteful and the bar tenders are very sociable but becareful as they are also just as flirtatious.  *giggle*  

drinks are a bit on the pricy side but then again... if you are a lady, drinking a $12 martini in front of a good looking man is worth it.  had the fries and the kobe steak a few times... cant complain.  =)

23/01/08 | Link | Rating: 4.0
45. danny e.
Beautiful, decadent, perfect little bar/ lounge... I just don't belong.

13/03/08 | Link | Rating: 1.0
46. rachel p.
quietly cool.
that's how i'm going to describe this place. it has a great understated elegance with a faintly asian flair, but is never too design-y or cold.

we stayed here this past weekend and our room was perfect. clean, spare design elements in soothing gray and oatmeal colors. loved how the bathtub opens to the room and you can watch tv from a steamy soak. the bed was uber-comfy. and the shower was perfection, it felt like i was under a waterfall.

also like the bar--i'm, going to call it's style "restrained swank". it has comfy low leather seating and burnished wood floors. nice wine list. didn't have a cocktail, but the husband said they make a good martini, tho he grumbled about the $9.50 price. you pay for ambiance, babe. plus, you can't go wrong with the fireplace.

03/10/07 | Link | Rating: 5.0
47. Jesse W.
6/12/08: I've walked by here numerous times as they built this hotel and even after its completion some 12-24 months ago. I went to a dinner event last night (held in their main ballroom) - beautiful cocktail area with great views of Yerba Buena and SF MOMA. The staff was very attentive and had drinks and appetizers ready as you walked out of the elevator. The dinner meal included a salad (asian pear, Frisee, Pt Reyes blue cheese with olive oil dressing), main course that fantastic (black cod on bamboo rice with beets and tempura fennel). Great evening overall-

13/06/08 | Link | Rating: 5.0
48. Sjakon T.
Good hotel with nice amenities, great location, and good service. Just be careful regading the "free internet" for Starwood Platinum Members. When you checkout make double sure to check your bill that they have not charge you for the bill. I neglected to check my bill and have never been able to get a reimbursement despite emails and even visiting personally. I now only stay at the Westin on Market Streeet. Again CHECK YOUR BILL!

18/03/11 | Link | Rating: 2.0
49. Charles C.
I love the St. Regis brand and company.  And in particular, i think the St. Regis in SF is probably one of the best places to stay at if you are in town.

25/01/09 | Link | Rating: 5.0
50. Art D.
I recently went here for the first time (continuation of the first Yelp happy hour I attended), and although the bar is a step above the bars I usually frequent, it was definitely worth checking out because it's a nice space in terms of decor and layout. I like any bar that has comfy sofas and chairs, but would assume that this place is usually more crowded than when I was there, making these aforementioned sofas and chairs hard to come by.

The drinks are on the pricey side (it was interesting paying $4 more for a drink than I paid for my entire lunch), but every once in a while you just need to splurge and roll with a more upscale crowd. The bar snacks that they provide are quite tasty, and fuel your need for more high-priced cocktails quite well.

Not a place that I would hang at often, but definitely worth checking out every once in a while...

31/05/06 | Link | Rating: 3.0
51. Jaime Patricio M.
Great design work; the bar is an experience; not one of those "we need a bar here" but a part of the arriving scene.  as post-modern semi retro asian inspired design (now that is a mouth fool).  i love the long fireplace and comfortable seating.  i always get the same thing-- and enjoy every single drop i have to consume.  much more accessible than the bar at the W.

11/08/06 | Link | Rating: 5.0
52. Amme P.
I'll come back in three to six months to see if the service and martinis have improved.  Hopefully by then they will get rid of the two gigantic orange paintings.  One painting has, no lie, a geisha, a donkey, an eagle, black Jesus, a Greek goddess, a bunny, wrestlers, and more; the other had tigers, an armadillo and a track star.

The interior is ok.  Poorly placed lighting shines directly in your eyes when sitting in the lounge chairs.

The bar snacks were mostly good, especially the seafood.  The large plates made maneuvering on the small tables difficult.  One had the sense that whoever picked out the design, from the plates to the chairs (with backs so deep as to prevent conversation or force an uncomfortable position), did not think things through.

The professional doorman was my favorite part of the whole experience.

11/12/05 | Link | Rating: 3.0
53. Joy P.
With 45 reviews under its belt, I don't need to go into describing the decor and feel of the (standard) rooms in detail which I absolutely loved.  Modern yet not too pretentious and the amenities deserve an A+.  I stayed there on a girls spa weekend the 2nd week the hotel opened.  We were like kids in a candy store once we entered the room.  And while I agree with one of the reviewers that (based on our standard room) it might not be the most romantic place to go with a significant other, I'd gladly splurge for a suite just to see what it has to offer.

Hotel staff:  They treated us like princesses.  It definitely was one of the most attentive wait staff I've encountered.  Kudos.

The breakfast we had at Vitrine was overpriced but at least it was good.  I definitely wouldn't go there just for breakfast.

12/10/06 | Link | Rating: 5.0
54. James M.
Finally a hotel lounge of NYC caliber.  Reminds me of the lounge @ the SOHO Grand.  

Very sleek, sexy/cool/classy ambiance, excellent drink menu (had some yummy un-filtered sake my favorite!), food menu (tried panko fried oysters on lettuce cups & garlic fries with fresh rosemary amazing!), and great service.

The service was impeccable unlike another hotel bar in the same neighborhood...this place is not cheesy at all.  Cool, cool, and more cool but not too cool...just enough cool.

This place rocks.

22/06/06 | Link | Rating: 5.0
55. Rebecca C.
I haven't gone to the bar, but I have stayed here. The service is good, fast and friendly - very Starwood when it is operating as it should, i.e. you don't feel like you're at a pampering type of resort such as Las Ventanas, but it is sufficiently personalized and efficient like you would expect an upscale chain to be.

I came here for a brief stay and it certainly met my expectations. I love the automated window blinds so that you can block out the world if you need to get some much-needed shut-eye. Alternately, for the waking hours, you can have a bath while watching the LG flat screen TV or survey the San Francisco skyline.  They use their own spa products, Remede. The decor is very soothing and I appreciate the hotel's focus on sculpture - although it is a little strange that the hotel wants to emphasize it via a little booklet/catalog in the room. I actually prefer how the Four Seasons showcases their art, using gallery-style lighting and placement, which doesn't warrant further self-promotion.

Prices are reasonable for the level of hotel and I would definitely would not mind staying here again.

21/08/06 | Link | Rating: 4.0
56. cecille p.
All the luxurious treats are here, from the room with view, restaurants, bar lounge to the gym, spa/pool and massage was great....the place is so calming!

24/03/09 | Link | Rating: 5.0
57. Richie K.
Very good hotel bar. I like coming here for drinks with friends and a chat. The bartenders are always courteous and impeccable. They even offer you 3 nested-trays of bar snacks--including wasabi peas. Probably not the best pairing with your $8 glass of 2004 Stags' Leap viognier, but who cares?

Grab a couch, watch the beautiful people walk by, and stare at their unconventional fireplace.

07/09/06 | Link | Rating: 4.0
58. Connie C.
I wanted to check out Remede Spa so my friend and I walked over there from New Montgomery. We were about to go into the first set of doors we saw, but I guess those doors led to the residences, so the doorman asked if he could help us find our way. Ok, good security, but a little too tight and kind of snooty. From the moment my friend and I walked into the hotel, the concierge basically held our hands and led us into the elevator, almost like he wanted to make sure we didn't wander somewhere we weren't supposed to go (like use their restrooms). I suppose he was just being professional and courteous but he and the doorman needed to kick back a little in there.

It's pretentious. You definitely get a sense that you're being lavished in luxury when you're inside. The lobby bar area is gorgeous and the interior is sleek and modern - a cool place to take a date for some cocktails. I suggested to my friend that she have her next sugar daddy bring her to Ame for dinner. I especially liked the fireplace wall that separates the lobby from the lounge.

After leaving Remede (the staff there were really nice and informative), we walked back to the elevators. There are about 6 elevators and the first set of buttons you see happen to be the residents' elevator. Not knowing this, of course I tried to push it but the guy behind me told me that those weren't the elevators I was to use. Sheesh! I didn't see a sign "For residents only". That place is a maze and people need to take a chill pill! I hope my experience next week when I return for my spa treatment goes well. I'll have to update later.

16/12/05 | Link | Rating: 3.0
59. T V.
I've been to two work parties at the hotel. The banquet rooms were a little boring for a formal affair but the rooms are fabulous. Great modern decor, flat screen T.V's and lovely tubs with a separate rain shower. The tub even opens up to the living/bedroom. Very nice!

13/10/08 | Link | Rating: 4.0
60. phil h.
I agree with Miri but knock them down a star for the outrageously expensive drinks.  $16 for a Ketel One Gimlet?  I understand a pricey cocktail if you're using fresh juices and/or exotic mixers but $9 for a (small) jack and coke?

22/04/06 | Link | Rating: 2.0
61. Alison N.
Quite the interesting hotel lobby bar.  We were staying at the W next door (because it's best not to drink and drive) and decided to forgo XYZ and try the St. Regis.  Although I passed on the Dirty Goose, I did have the Goose  Cosmo.  It was very good.  Not as good as the one in Carmel, but a close second.  Oh, and the portion size was substantial.

The one thing that really struck me was the clientele.  I was expecting a stuffy bar with old men sitting with their snifters of brandy.  Instead, I found a bunch of early 30 somethings meeting friends and having an all around good time.  I was very happy about that.  Granted, if you go with a large group, be sure to get there kinda early to snag a couch.  Otherwise, you'll be SOL with the couches right in front of the door.

All around, a good bar, good drinks, ample seating and pricey (but hey, it's the St. Regis.)

16/04/07 | Link | Rating: 4.0
62. Miriam S.
We had our wedding last month at the St. Regis. From the moment we started planning to the moment we drove away after the Sunday brunch, everything was perfect. Simply outstanding.  The Director of Catering, Barry Peterson, is phenomenal. He anticipated our every need and went out of his way to make our parents, grandparents, and guests have a great time. He had great suggestions, including the band (David Martin's House Party), room setup, and repurposing flowers from the ceremony for the brunch the next day. He even helped us with some honeymoon arrangements (St. Regis Singapore).  From the doormen to the room service staff to bartenders - everyone at the St. Regis San Francisco is world-class, definitely the best of any hotel in the city.

10/08/08 | Link | Rating: 5.0
63. Lisa C.
So so SO disappointed!!  We had lived in SF for many years before moving  NYC, and we used to hang out a bit in the St Regis hotel bar after spending time running around down town and or soaking up the art at SF Moma.  When we came back to SF for a wedding, we figured we'd give the old girl a try and stay in a fancy schmancy suite.
What was listed as the most expensive, "largest suite with a view and butler", did not in fact, have a view. It also had frayed carpets, stained couch pillows, stark bare walls, horrible lighting and a very unprofessional butler.  He could not even be bothered to point out to us which coffee was decaf, and which was regular...let alone pour the very very average tasting coffee we'd asked for.
We switched to a smaller (real view) suite, but the carpets were still frayed, and couch pillows still stained, the curtains were not very clean and the butler still not interested in pouring or identifying coffee.
The lobby desk staff were also quite untrained, and non professional.  It took them more than 15 minutes to check us in, and give us our keys  knowing full well that we were exhausted from flying from NY, thirsty from the dehydrating plane, and generally in the "I just had the usual draining NY to SF airport all day experience", and that we desperately wanted to chill out.  Dawdle, dawdle, dawdle...chat chat chat...even pushing these awful bloody mary spiced cocktails on us when in fact, what we needed was something hydrating, not hot and spicey!
What they did right: Nice lobby, bathrooms, linens, beds, towels, soaps.
What they need to learn: Professional customer service, speed and efficiency, how to read their clients. They need to be less nicey nicey with the inane chatty bs and more, "Can I get you a cold drink, and or pour that for you, bring you another robe, bring the kind of milk you asked for right away, etc etc etc...?"   They need to learn crisp and business like behavior, about paying attention to visual details and 1st class service, and to make their hotel run lik4 a well oiled machine instead of a back woods bed and breakfast.
We will not stay there again.
;-(

14/08/11 | Link | Rating: 2.0
64. Claire C.
Holy Hot Damn I have reached a Conclusion.  

Yessiireeee I know that's hard for you to comprehend, a LAWYER making a CONCLUSION.  That's like getting Descartes to admit your table is actually physically here with your coffee on it.  Regardless of the ridiculousness of the result, I have reached one.

I am marrying the St. Regis.  Yes, dum dum da dum, here's comes the bride and all that shit.  I F&*King love that place.  I could loll around on the floor in the bar area and soak up the rays of loveliness and fine crisp Chablis by the glass.  I could bask in the glow of the restaurant Ame, and eat the miso glazed cod with my coffee for breakfast.  

I could take up residence in the Rock Star Suite, with its panoramic view of the City, and whittle away hours pressing the room service button on the phone for more oysters fricase.  

Yes, people, it's official. I am off the market.  Weep all you want, I found the Zaa Zaa Zoo.

07/06/06 | Link | Rating: 5.0
65. Aaron L.
Hands down my (new) favorite hotel bar in San Francisco. Best drinks, best snacks, best service. If you wanna throw down $12 for a see-or-be-seen lobby cocktail, this is my favorite place to do it. Great for a post-MoMA cocktail, or if you're a starfucker that just wants to see who's staying at SF's (apparently) most celeb-laden spot.

As for the hotel, well one day I'll get in an elevator... maybe... *sigh.*

05/02/07 | Link | Rating: 5.0
66. Amber P.
This is bar none my favorite hotel in San Francisco. It has some of the most beautiful decor of any hotel I've been to anywhere (and I've been to a lot of them!). The lobby has this very cool fire and the bar is fantastic (with wonderfully nice bartenders). The rooms and service are nothing short of fantastic. The location is great - right in the middle of it all, convenient to almost everywhere. If you ever get the chance, you should stay here!

14/10/09 | Link | Rating: 5.0
67. Lee R.
We loved staying here for the weekend. What a fun place for the whole family. My daughter loves the pool and it is close to several parks. Room service is great too!

02/09/08 | Link | Rating: 5.0
68. Katie G.
I have gone to this bar a few times and stayed overnight once.

The bar is fun and good people watching and the bartenders are friendly and helpful. It gets really busy here after work or on weekend nights. Sometimes hard to get a seat but thats pretty much the problem at any bar. The snacks that come with the drinks are also good. I really like those cheese chip things!

The rooms are nice. The only problem is that there is a fire station close by and the sirens are SO LOUD all night. I had heard that that was a problem, so requested to  be in a room high up, and even on the 17th floor, with no windows open, it was really loud. So that is the reason I take a star away. If you aren't bothered by a bit of city noise, it wouldn't be a major problem. I am a light sleeper though.

Also, went to a conference there and the sushi that their restaurant serves was the meal. It was amazing. I'm not a sushi lover but I was really impressed and would definitely order it again if I was at the restaurant.

30/06/07 | Link | Rating: 4.0
69. lisa g.
Currently my favorite bar!  Gorgeous and comfortable surroundings, excellent service and heavenly cocktails.  

Excellent garlic fries - I like the Oola fries just a little better but these are fantastic and def my second favorite fries in the city.

05/06/06 | Link | Rating: 5.0
70. Tanya S.
Just had a wedding reception in one of their suites on a Tuesday night.  This isn't in their normal repertoire to allow people to have little soirees in the suites, but they let us do it.  It was wonderful!

Read my city hall review and you'll begin to piece together how to plan a gorgeous wedding affair on a small budget with a fabulous outcome (SF City Hall, amateur photographer, St. Regis suite, Whole Foods Catering and flowers and Citizen Cake cake).  We're in love and got to share beautiful places with our friends - nothing is better I tell you!

26/02/07 | Link | Rating: 5.0
71. Maria D.
I have a special affinity for hotel bars & the St Regis is my favorite.

10/06/06 | Link | Rating: 5.0
72. Theo H.
Great new years eve crash pad. Loved the late night (early morning) cheeseburger and very attentive staff. The touch screen phone/remote was a nice technological touch, even though trying to turning it off was a bit complicated...

17/01/09 | Link | Rating: 5.0
73. Mokirobinson M.
Everyone has mentioned the exquisite styling of the space so I won't bore you with that.  It sure is pretty here though.  
Here are my gripes:  
They have a gorgeous staff (excellent bartenders, btw) that they wrap in 39 layers of fabric.  It's positively stifling and I'm not even the one who has to wear it.  St. Regis - why are you an enemy of skin?  Also, every time I've been half the staff is standing around (looking lovely, but still) - please stop the over-staffing.  A great bar should be a hive of activity and run like a well-oiled machine - here it's like a still life.  The lighting is too bright and the music too low to encourage any illicit behavior at all.  I know they aren't going for the Red Wood Room crowd - thank you for that btw - but does it have to be sooooo sedate?

22/04/06 | Link | Rating: 3.0
74. Barbara W.
I can't begin to explain the MOST WONDERFUL place to stay is right here!  From the moment you step out the car and the door is opened for you your treatement of the good life begins.  :-)  I couldn't think of one bad thing to say...I didn't even have to iron my clothes! The Butler did it for you!! Then he gave me a choice...steam or press.  You are a celebrity here.  The spa...pllllllllease visit the spa if EVEN only for a 30 minute massage.  It is WONDERFUL.  So I told my Mom...you would think with all this luxury they would have BIG oversized towels.  Well...my Mom said "honey you didn't look they are right here rolled up"  LOL They thought of EVERYTHING...and EVERYTHING from the spa, restaurant's, and bar was WONDERFUL!! If you have to postpone your trip a couple of months just to stay here do it!  BTW...to open up the shades...look under the menu options on your touch screen telephone.  LOL you won't find the button in the normal place.  
The pictures are pretty accurate although you can't see EVERYTHING it has to offer from the pictures.  Just go  there it's FAB!

11/05/09 | Link | Rating: 5.0
75. Joshua J.
One of the best hotel bars in SF.  Big props to whoever maintains the beer list; it's refreshing to have a diverse selection of worldly brews (other than the cookie cutter list of heineken, chimay, and anything by the  Bud Family)

02/08/09 | Link | Rating: 4.0
76. Ayelet B.
I just love this hotel.   The service is great and the rooms are fantastic.   It was a great way to bring in the new year and take advantage of all the miles I had from my business travel.

03/01/09 | Link | Rating: 4.0
77. Tom L.
Great venue for fashion victim sniping. We're talkin some Tammy Fae caliber atrocities up in here. The gracious staff is even swathed in the wait staff uniform equivalent of a bridesmaid dress.

+1 star for the bathroom, not so much because of its luxurious marble floors and heavy wood accents but rather my luck at encountering their juxtaposition with some Tom Arnold worthy "performance art" going on behind the slatted floor-to-ceiling door of one stall. Made me and the dude next to me just totally lose our urinal composure... Which as anyone knows is an absolutely essential element of straight man etiquette in public bathroom space. So, thank you, vocal coked-out massive shit-taker guy, you broke down some boundaries that day.

10/06/06 | Link | Rating: 4.0
78. Risa S.
I work behind the scenes as a stagehand at a number of nice hotels in this city.  This is one of the few where "backstage" is as clean and in good repair as the customer areas.

Minus one star because waiting for the freight elevator takes years.

02/07/07 | Link | Rating: 4.0
79. Stacy T.
Beautiful suites that have their own butler! Great decor in conjunction with quality bath products and fine linens equals an unparalleled hotel experience.
I felt like i was house sitting in someones very nicely decorated apartment. The 2 flat screens, huge shower, Kohler tub, and Pratesi bed linens!  Oy Vey!
Watch out for those $22 cans of cashews though. A drunken rummaging through the minibar can end up seriously costing you!

24/09/07 | Link | Rating: 5.0
80. Jason S.
I love the glass walls, interesting artwork and cool fireplace at this classy/trendy hotel bar.  The clientel tends to be a little older, which is just fine because it makes this hunk of young man-beef look that much better.  Ok, maybe not.

So, uhh, yeah.  Its a nice bar.  Kinda expensive.  Little too bright and open to be romantic, but perfect for groups of people looking to sip martinis and chow down on delicious appetizers from Ame next door.  In fact, if you're thinking about going to Ame, just come here instead.  All of the better items on the menu (i.e. the appetizers) are available in the bar and you'll spend a lot less moo-la.

29/03/07 | Link | Rating: 4.0
81. Mark W.
Very nice hotel in San Francisco, check out the cool bar with the flame sculpture!  But, still prefer the St. Francis

08/03/09 | Link | Rating: 4.0
82. Liz S.
When you feel like turning it up a notch, the bar at the St. Regis does not disappoint.

The decor is impressive - warm & modern - and the seating is comfortable.  We were there with my entire family at 9pm on Saturday night, and were able to get a table easily.  The seating is elegant, yet comfortable. It's a place that you could definitely settle in to for a long stretch - provided that your cash flow allows you to do so.  It was a perfect place to spend our time while waiting for our table to be ready at Ame.

Service is smooth, and drinks are well made.   I had a Kaffir Lime Gimlet that was perfect.  Prices are similar to those in New York, so expect to pay at least $12 for a cocktail.  

They serve bar snacks at your table - spiced nuts, wasabe peas, and rice crackers.  It almost feels like your are in a friend's well-appointed living room, especially if you are seated next to the "fireplace".

I would love to review the rooms in this hotel, but as they are in the $500 range this will probably not happen any time soon.  For now, I will just be at the bar, knowing that my stay in this luxurious environment is merely temporary.  I'm okay with that.

This place makes the W seem downright dated.

17/09/06 | Link | Rating: 4.0
83. Richard R.
To all of the single men out there, NEVER let a woman who is in a relationship pick the place for drinks.  Why?  There will be no eye candy or options for you (the single) male to exploit.  

After suffering through a happy hour with no action but a great view, we arrived at the bar in the St. Regis hotel close to 9:30 on a Friday night.  It was clear that this place had been hopping since before traditional happy hour started.  The benefit to going to the bar later rather than earlier is that you can move around with ease and the staff can prepare drinks quickly for you.  Brian, the bartender is a wealth of information.  The two times I've been there he has introduced me to two new distinct gins that were well received.  The entire staff is engaging and they do a great job at making a hotel bar lively and fun.    

Next, time we will gag my friend's girlfriend and head to the St. Regis much earlier in the night.

08/01/07 | Link | Rating: 4.0
84. Rachael K.
I love, love, love upscale hotel bars.  That's why I picked this place for my birthday night, and it didn't disappoint.  The atmosphere is nice, and the drinks were really good.  Pricey?  I guess, but then I'd rather pay $14 for a very good drink than $75 for a very good dinner.  You know where my priorities lie!  

We had the garlic fries.  Tasty, but we asked for ketchup (is that a faux paux at the St. Regis?) and that made them a lot better!  We were having such a good time that we canceled our dinner reservation and just hung out there.  We ordered the cheese plate, which ended up being a little stingy for the price.  Of course, I'm not a cheese plate expert so maybe it was a normal size.  

Definitely I'll be back to this place when I want to feel fancy and relax with a nice cocktail!

09/06/07 | Link | Rating: 5.0
85. Ian S.
Best hotel in San Francisco. Hands down. If for no other reason because my room had a glass-walled shower stall with a rainforest shower head.

And because the staff will walk you up to your room when you first arrive.

And because there's a door bell for each room (because apparently knocking is so Holiday Inn).

And because the soaking tub opens up to views of SOMA and the south San Francisco hills.

And because there's a beside remote control that controls the drapes. And the lighting. And the radio. And the phone. And the alarm clock. I played with this gadget for 30 minutes when I first got into the room like it was Christmas morning, making the 2 sets of blinds go up and down from my bed.

I think you get the idea. The St. Regis doesn't mess around.

16/04/08 | Link | Rating: 5.0
86. Peace L.
I was at this hotel bar last night, after a nice meal at the Four Seasons' restaurant with my buddy. This was the third time I had a drink at this bar. My buddy got me a Long Island Ice-tea. It tasted more like watered down lemonade. I don't remember ordering a virgin LII. It tasted like there was no alcohol in the drink. Another disappointment. The decor is not bad and the service was good.

08/10/09 | Link | Rating: 2.0
87. Suepattra M.
As I am a big fan of Ame, my review is likely biased. But honestly, the formula is as follows:

a cold rainy San Francisco winter's night + gorgeous hotel lobby bar+ happy hour + beautifully mixed drinks + garlic fries + fireplace + friend staying at the hotel who gets to charge the tab to his room = very happy me.

I'll come back.

28/02/07 | Link | Rating: 5.0
88. D D.
One of my favorite hotels! Class all the way! From the welcoming linear fireplace in the lounge to the chic guest rooms. First class throughout! This is probably the one and only reason why I'd return to San Fran. Nothing else matters when you're staying here!

06/03/10 | Link | Rating: 5.0
89. pinky m.
I love this hotel.  The service is beyond 5 star.  The rooms are incredibly comfortable and luxurious.  The showers have 3 shower heads and you could take a shower all day.  I had a 3 week project there and the staff made me and my very large group feel like we were home.  It felt like we took over the whole hotel but they never made us feel like we were imposing.  The food was simply amazing and I cannot wait to get back to have a relaxing stay there and just order room service.  Every time I have been to the St Regis, they have never failed to impress!!

19/09/10 | Link | Rating: 5.0
90. Chris U.
For God's freakin' sake, it's the St. Regis.  Yeah, OK, 5 Stars.

I am on the road 100 days a year and am very lucky to have a company with a generous travel policy.   Therefore, I've been able to stay at some very, very nice hotels over the years.

This, however, probably ranks at the very top of the list.

i not going to go into how they will do anything you want them to do for you, cause you've already heard about that.  And the cool little touch screen control panel in every room is just over-the-top, yes.  

Somehow - just somehow - they manage to get EVERYTHING perfect.

The room is perfect - chic, but not overly modern.

The service is perfect.

The room service makes you want to stay in.

The cocktails are mixed so well that they make you want to take up alcoholism as a hobby.

I asked the bultler for toothpaste.
He asked if I had sensitive teeth.
"Sometimes.", I said.
He returned with a small tube of Sensodyne.

You can't pay for this type of service.

Oh wait, yes you can.  And, boy oh boy, will you pay a hefty sum.

11/02/08 | Link | Rating: 5.0
91. A P.
Headed over to the St. Regis lobby bar for drinks after having drinks at the MOMA for the BMW/Sunset Magazine party.

I have been eying this place for some time and I am glad we popped in for a drink.  The place is well appointed and nicely situated in the lobby of this high-rise hotel/residence complex.  The high ceilings and the modern earth toned decor puts you at ease right away.

The drinks are more expensive than say the Redwood Room, but the price difference is worth it just to be able to make it up to the bar.

The service is friendly if not prompt, but not off putting.  Sit next to the fireplace if you can (i would love to have one of those in my place) and avoid the long modern stiff banks of couches - they are not comfortable at all.  Try one of the over-sized upholstered chairs.

Minus one star for the uncomfortable couch.

15/11/06 | Link | Rating: 4.0
92. Brit C.
Okay, so one of my fellow Washingtonians was visiting and managed to get a room at the St. Regis.  I must say it was pretty damn impressive.  I only stayed here one night, but I'll make it a point to come back.  

The room was absolutely amazing!  There is a large soaking tub, separate shower and double sinks in the bathroom.  The beds are huge and have really soft cotton bedding.  There are 2 LCD TVs in the room, one in the bathroom and one in the living/bedroom area.  There are also electric remote control blinds so you don't have to get up from bed =)

The only complaint i had was the noise!  I'm not sure if the pipes are old and rusty, or the walls are just cheaply thin, but i was awoken twice to what sounded like bad pipes and construction.

08/03/08 | Link | Rating: 4.0
93. Lauren H.
Can I move in? Please? Can I just come back to take a shower? Or a bath?

This hotel made me feel like Scarlet Johansson in Lost in Translation, except I wasn't lonely and depressed. Ok, what I am trying to say is that the St. Regis reminds me of the hotel in the movie: dark, sleek, quiet hallways, beautiful big bathroom that opened into the rest of the room (so I could look over downtown even in the bathtub), and fancy everything else.

In the 15 hours I was there, I managed to take two shows and a bubble bath. I used the oversized bath towels, wrapped up in the fluffy robes, slathered on the fancy-smelling lotion, and oh yeah, jumped around on the giant bed while singing along to Madonna.

I loved the black-out curtains, which were controlled by the touch-screen thing by the bed. I loved view from the 19th floor. I loved the giant bed that I sunk into. I loved the room service in the middle of the night. I loved the Vera Wang china. I loved the real silver....

Please, can I just move in?

The bar is great, and they were really nice about us placing a huge food order 8 minutes before the kitchen closed. And they let us hang out there as long as we wanted without making us feel like we were overstaying out welcome, even though i think they all just wanted to go home. And I learned that if you put your hands too close to the open fire strip thing, it will automatically shut off so you don't burn your drunk self.

Oh! I can't believe I almost forgot this! I ordered a Hendrick's martini, which should be served with cucumber and not a twist or, heaven forbid, olives. But they got it right, and served my martini with tree tiny peeled slices of cucumber. Awesome. Totally.

The food was delicious. I don't have much experience with room service, but the few times I had it, I have always been disappointed: either they don't deliver late enough at night, or the food is terrible, or it is depressing in some way. But I would have this room service every day. Even in the middle of the night, there was a great selection of food available. My gnocci was awesome. The coffee hit the spot. And the chocolate ice cream was amazingly rich and delicious. Plus the guy who brought it couldn't have been nicer.

I got a taste of the good life and I'll never be quite content back in the real world.

17/04/07 | Link | Rating: 5.0
94. Candace F.
Review for Ballroom space only. I came here for a party/gala and the space is nice. The event was on Floor 2 with use of the whole area - the gallery ballroom and sculpture areas. The space was nicely decorated with the greeting tables set up near the coat check room and table with a huge bouquet of flowers right off the elevator entrance. There was a small seating area for when we got tired of wandering and dancing. There was a VIP bar set up at the end of Sculpture I along  with vendor tables. Upon entering the ballroom it was a magical feeling and the set-up was elegant. Cocktail tables set up on both sides of the room right by the bars on either side. They had a small area in the left front of the ball room for vendors to promote their services (hairstyling, make-up and massage chairs) and the DJ was front and center. There was a huge screen set-up scrolling pictures of the previous year's party.

This would be a very nice venue to have a wedding banquet if one could afford it.

17/08/10 | Link | Rating: 5.0
95. chhaya a.
OMG I would LOVE to have a place like this with amazing views like the room we had. I wouldn't want to leave. The beds were SOOO comfortable. I usually have issues sleeping in hotels the first night but not at the St Regis. The furniture was very contemporary, plasma tvs, NICE bathroom, floor to ceiling windows with an amazing view of the city. Excellent Customer Service! Beautiful indoor swimming pool. Evening swim at this place was very refreshing! The restaurant they have downstairs in the hotel is very swanky! I thought i was in NYC. Every one around was dressed up in business attire. Very NYC! Absolutely loved it.

25/09/10 | Link | Rating: 5.0
96. Jonny M.
It's 80 degrees and sweltering in Union Square and I've already checked out the new Barney's store, leaving disappointed knowing I'll need to find myself a daddy in order buy anything in there.

Why not replace the thirst for extravagance with a milder one and quench it in a chez cool (literally) atmosphere?

I took my pal Karen to the bar in the lobby of the St. Regis for a cocktail. The place is way cool and it even impressed my pal visiting from LA. The couches are comfortable and you can just lounge, chill, and nibble on complimentary wasabi balls, cheese crackers, tamarind almonds while washing them down with a cosmo made with fresh lime juice, level vodka, pomegranate juice, and ginger beer.

I can only imagine what the rooms are like!

26/09/07 | Link | Rating: 5.0
97. Denise B.
I threw a fundraiser here last night as a consultant for a non profit.  The St. Regis exceeded all expectations.  They managed to get our ballroom up to par with all our requests and staging and plans and their lighting, AV and sound consultant went above and beyond to make our dream of having a center stage (hard to do with the wires and lights in the middle of a ball room) so that our performer Kimberley Locke (American Idol fame) could sing comfortably and be held in the most flattering light.  We had an extensive menu of appetizers passed all night, along with a pasta and pizza bar and everyone raved about it!  

Planning an event for 400-500 people anytime is stressful, but at the end of the day, the place and event looked amazing and it was all due to the staff of the St. Regis.  Thank you Todd Outhouse and Paul and their staff!!!

In addition the suite we had was amazing, with the view, the amenities, and the staff that came with it.  I felt like a celebrity in there with the luxury bottled water, high thread count sheets, flat screen TVs and the wine and champagne in the suite.  

My new favorite hotel.

10/11/07 | Link | Rating: 5.0
98. Aaron J.
The hotel bar-

I'll keep this short and sweet. The drinks are delicious, in wide selection and reasonably priced, the bartenders charming and polite, and the snack foods free and plentiful. Even the bar/lobby is beautifully decorated and designed! The St. Regis is great downstairs, and I'm sure it's even better upstairs. I have yet to experience that part...

Definitely worth stopping by when bar hopping in SoMa.

19/11/07 | Link | Rating: 4.0
99. rick n.
The spa there is the bomb!  Use the sauna, pool, and locker room before and after your treatment for as long as you want.  I usually just hang out for a couple of hours.  Gez,  you even get free champange during your visit.  

Very cool transluent colored tile work in the steam room.  White leather sitting areas by the pool and excellent view of SFMOMA while you swim.

02/01/08 | Link | Rating: 5.0
100. Mare C.
Only stayed here for one night as a wedding gift from one of our family friends (wedding night!) and boy was this place kick-a*%.  The service was exceptional here (just like other starwood hotels) and the decor was soothing to the eye.  Although we only stayed for approximately 10 hours, it was awesome.  Security was also excellent as we put them to the test (not going to get into details...we had a fun wedding).  You'd think they'd treat you like a kid (since we looked like kids) but they didn't...and I love that!

29/06/09 | Link | Rating: 5.0
101. Troy H.
Beautiful hotel, great rooms (at least the suites are nice), and good vibe in the lobby bar.

If you have the opportunity to stay here (for work or pleasure) I recommend you do so.

02/11/08 | Link | Rating: 5.0
102. Wendy B.
Great for cocktails or just hanging out. Like the lobby; good place to take out-of-towners.

02/01/10 | Link | Rating: 5.0
103. Jamie B.
There's nothing like trying different tasty cocktails at 2pm in the afternoon, realizing that by 5 you are wasted and have to stumble home.   It was so worth it!!!

I love the St. Regis.

Oh and the food is pretty good too.  Try the Thai ribs thingy.

02/10/07 | Link | Rating: 5.0
104. Aspasia S.
Yeah!  ditto to the priors, why waste time at XYZ bar when you can simply chill, hangout, drink at hand, juxtaposed hipness and ambience?

Spent an hour or so unwinding by the bar with my bestfriend;  a glass of red, and a nice shot of tequila.  The bartender was the best, friendly and a perfect Latin gentleman.  The crowd was for real, fo' sho' .. none of the LA-pretentious scene as in down the block.

For ambience five star, for hipness five star, for the price, a minus minus stars, but because of the chivalrous bartending service, a well-deserved five_star.

15/07/06 | Link | Rating: 5.0
105. Megan D.
A+ hotel!  Stayed here for a company meeting and would recommend 100%.  Everyone is so friendly and happy to accomodate.  We had a few last minute changes with our event and they were on top of whatever we needed without question.
The guest rooms/suites are beautiful and have great city views!  Very comfortable stay, would highly recommend.  You absolutely get what you pay for staying at the St. Regis.

16/03/11 | Link | Rating: 5.0
106. Ahu S.
Review for the bar:

Service was great, drinks were ok. Mine was better than my friend's - her's was not well-made at all. Bar snacks were cute. Seating was terrible, and the draft from the door opening/closing made the room smell like gas from the fire.

09/06/07 | Link | Rating: 3.0
107. Melissa G.
Anyone can feel fancy at St. Regis by: ordering a glass of champagne at the bar, then taking the elevator up to the spa and pool level, and calling (with the convenient poolside phone) for dessert.  In about 30 minutes, your chocolate cake with vanilla ice cream melting like summer camp will arrive. The infinity pool splashes just audibly enough to make your conversations at the far side of the room muffled to anyone else --  If ever I were to plan an intrigue (not that I ever have), it would be here, toes dipped in the water as the sun flooded the room.

But next time I need to go with someone bold enough to take a swim.

06/09/08 | Link | Rating: 4.0
108. Carson H.
I had the pleasure of staying here for a week while I was in between apartments. They literally had to drag me out of my room screaming and crying. EVERY single detail is perfection.

They have mini bottles of Laurent Perrier in the fridge. The bathroom has a sliding window that opens up to the room so you can see the INCREDIBLE view while in the tub. The staff is so accommodating they will do ANYTHING you ask. The bed is so comfy- twice when I didn't hear my wake up call they actually sent someone to the room to check to see if I was OK. (Thank GOD because I would have missed work!). They have a remote control that controls EVERYTHING.

I really really really really REALLY  hope I get a chance to stay here again, this is truly  the mother ship.

29/04/08 | Link | Rating: 5.0
109. Jill D.
I'm not sure what happens when the forces of nature that are Lulu P. and myself collide but it appears that Lulu P. ends up drunk, flat on her back, in need of assistance at an early hour in broad daylight.  Some might say I'm a bad influence but, as we all know, the BEST influences are the bad ones.  At any rate, this place has great drinks that knocked Lulu P. on her ass.  Literally.  
Srini, Jean-Marc, Lulu and I went here after the Yelp Elite event at the XYZ Lounge next door and proceeded to reenact B2B for Jean-Marc's benefit because he hadn't been there.  Needless to say, I'm pretty sure they were disgusted with us.  How do I know this? The look of distaste on the hostess's face when she came to get me because Lulu was passed out on the floor of the bathroom.  Incidentally, the hostess TOTALLY exagerrated.  Lulu was just taking a quick disco nap and was fully conscious when I got there.  She was probably just faking it for the benefit of the hostess and for heightening the entertainment value.
Good bar snacks and strong drinks but definitely pricey.  Attractive decor and friendly bartender.  Minus one star for the lack of sense of humor from the hostess.  They act like they've never seen a Yelper before!

15/07/07 | Link | Rating: 4.0
110. Kathleen C.
This is the best hotel that I have ever stayed in.  

I wanted to stay here but couldn't afford their prices.  So I went to hotwire.com and booked a room in the area.  Imagine my excitement when it turned out to be the St. Regis!  I was thrilled and still had $$ to spend on my trip!

The rooms were so comfortable.  The bar was pretty swanky (and expensive).  And the neighborhood was the best!  Right in the middle of all the big shopping areas and a huge park across from the hotel.

We traveled outside of the hotel for breakfast on Day 2 b/c we realized how pricy it was.  And tons of deals to be had throughout SF.

Hope you enjoy your stay!

15/01/08 | Link | Rating: 5.0
111. Michele B.
Stunning hotel. Beautifully done and maintained in the way only early 1900s decorating is. You can tell its an old hotel although one of the finest, from the old elevator sighs and the slow climb. For such a work of art it is a shame this hotel is located where I like to kindly call the "urban outdoorspeople" s gathering spot. At approx 4pmish pacific time they start to congregate right in front of the hotel or across the street. I dont blame them tho because that is where the bus stop is and the trolleys. I loved the convenience of the trolleys in SF. It was part of the whole experience. The rooms were spacious and clean with the expected amenities. No turn down service but nice enough and the price reasonable. Oh but I did have trouble with my credit card. It was in my husbands name and even though we had reserved the room on it the St Regis staff wouldnt accept it at check in because he wasnt with me. So travel with back up payment options. I found this to be common practice all over San Francisco and San Jose.

10/04/12 | Link | Rating: 3.0
112. Helen H.
There were a series of unpleasant experiences at this hotel that left me extremely unhappy with the service at St. Regis San Francisco and hesitant to stay at a St. Regis again.  I go to San Francisco very often and stay at 4 or 5 star hotels.  My experience at St. Regis was by far the worst.  1. First of all, I was led to believe from the St. Regis San Francisco website and from confirmation emails listing what amenities I could enjoy during my stay that the swimming pool would be open 24 hours.  At 10:30 PM, I went to the pool and it was closed.  I went down to the front desk and the receptionist told me that it was closed just for that day for scheduled maintenance.  However, since my room was right next to the pool, I went and checked out the pool again and heard a lot of screaming noises in the pool.  I peeked through the cracks and saw a couple families with kids in the pool for what looked to me like a pool party.  I was a little surprised that the receptionist would tell me that there was maintenance because I would have understood if they had just said it was reserved for a pool party.  So I thought I would just wait until midnight or so to go back to the pool when the kids were gone.  At midnight, I went back and there were no kids but the door was still locked.  I went back to the lobby and talked to the new receptionists there who called out a security guard while I was talking - they told me that they implemented new rules where the pool would be closed from 10 pm to 6 am on weekends.  I asked - new rules as in implemented THIS WEEKEND? and they replies, "yes. this weekend"  If that was the case, I don't know why the first receptionist would tell me that there was MAINTENANCE, and even more confused as to why there was a pool party at 10:30.  I definitely did not appreciate being lied to.
2. I had called in for a 9 oclock wake up call.  The "butler" asked if I wanted another one 15 minutes later - which I agreed to.  So for the first wake up call, I picked up and talked to the butler.  15 minutes, the phone rang again and I picked up the phone but it continued ringing.  I ran around trying to pick up all 3 phones in the room but none of them work.  So I just forgot about it and started changing and getting ready.  About 10 minutes later, a security guard comes into my room without knocking while I was changing - and quickly excused himself saying that I hadn't picked up the phone.  This was a very embarrassing situation for me and I also did not appreciate that happening.
3.  From the website, i understood that there was a 3 mile radius for the car service.  Planning around this, I made a reservation for a restaurant about 2.5 miles away.  When I asked for the car service, they said they only went within 2 miles.  I showed them on my smart phone where it said on the website that they could go 3 miles, and then asked if it was at all possible to go .5 miles more, and they flatly refused.
4. When I called the "butler" service, I asked to be connected to the valet people outside and I was put on hold for about 10 minutes.  I hung up and called the front desk to see if they could help instead.  The same person picked up that had picked up the "butler" call and he said "oh sorry I forgot" and connected me to the valet outside then.  WHICH leads me to believe that there is no separate butler whatsoever.
After I got home, I called St. Regis San Francisco and requested to speak to a manager.  I was sent to his voicemail so I left a very detailed voicemail about what had happened.  He emailed me back the next day asking for my phone number and promising to call by the end of the week.  He ended up calling me on a Saturday morning explaining that they had implemented a new rule for the pool because of inappropriate activity that was happening on the weekend.  And explaining what was wrong with the phone systems and what they were trying to work on in some rooms that had faulty phone systems.  He offered that the next time I stay at the St. Regis San Francisco I would get a free upgrade to a suite.  I do admit that a suite would be nice because our standard room had great modern elegant decor, a fantastic bathroom, and the most comfortable bed ever.  But honestly, I am very hesitant to even pay the $300 for a standard room at this hotel again.  I've had better service and have been treated with more respect from the staff (security and receptionists both) at the Holiday Inn.

21/09/09 | Link | Rating: 2.0
113. Vivian W.
I came here for a mini-conference and was blown away by the food.  I can't remember ever leaving a conference raving about my meals, and this time I did.  Super impressed.  Bad news out of the way first - decor was not that special - the Ritz Carlton Half Moon Bay still takes the cake.  But as for the food....I am salivating already.  For the pre-conference dinner, we had plated dinner  for 50.  I started with the sweet corn and fingerling potato soup with crispy pork belly and italian parsley.  Yum.  Next I had the frisee and mache salad, fennel bavaris, Point Reyes blue cheese, toasted hazelnut and anise vinaigrette.  Good, although I actually only remember the hazelnuts.  Then I had the local black cod in green curry sauce with warm avocado and baby bok choy salad.  This fish was prepared *perfectly*.  It flaked right off my fork and was tender and moist, and tasty.  I get this when they're serving one or two, but they had 50 people at this dinner!!  The next day, we had buffet lunch, and I thought, this won't be as good. But sure enough, it was excellent.  The veggies just tasted ultra fresh.  On the website, looks like we had the local farmer's market/ A taste of summer menu.  Aptly named.  I really enjoyed the heirloom tomato and bell pepper soup with smoked paprika, focaccia, and manchego cheese toast.   I also loved all their veggies - the yellow wax beans, haricot vert, organic local field greens in sherry vinaigrette, their semolina and english cucumber, the summer vegetable fricasee (like a ratatouille), and the Yukon gold potatoes with Italian parsley and extra virgin olive oil.  YUMMY.  I had the pan seared halibut as well, and that was very good (not as good as the cod at dinner, but for a buffet line, excellent).  I'm not sure whether the food at Vitrine at the St. Regis is done by the same kitchen, but if it is, I'm headed back there.  Excellent job.

12/09/10 | Link | Rating: 5.0
114. Michelle G.
I must say that I've had the pleasure of staying here with my bf for a night and this place is amazing. The room was amazing. The motorized remote contolled window blinds were amazing.The deep luxurious tub in the glamorous this-is how-the-stars-live bathroom was amazing. The heavenly bed was I've Died and Gone to Heaven amazing. Then the cocktails at the amazing bar downstairs were simply amazing.

Sure, in the end the price for all this was equally amazing too. But you only live once. So be amazing for Godsake.

15/11/07 | Link | Rating: 5.0
115. Ann B.
Definitely the most modern hotel we placed we have ever stayed!! The service was excellent. We were upgraded to an Executive corner suite, which was gorgeous! The valet gave us a ride in the Bentley when we went to dinner one night. The room has huge windows which are controlled by a remote, which also controls every thing in the room--the air conditioning, drapes, and lighting. very cool. The infinity pool was amazing. Water was warm and pool area was very well kept. The spa was fun. Queenie gives a great pedi/waxing. She was very friendly and thorough. I have never felt so pampered! I am surprised anyone would negatively comment on the service; everyone we dealt with was accommodating, friendly, and knowledgeable. We are going to the St. Regis in Laguna in a couple of weeks. I cannot wait to see the hotel!!

16/03/11 | Link | Rating: 5.0
116. mia s.
Ooh la la!

I attended a private party for a friend's birthday held at Vitrine but since they cleared the restaurant for the party, I think it more appropriate to review the hotel itself.  From the space to the food to the service, everything about that evening was beautiful and gracious!  The cheese and appetizer spread was so tasteful and complete that picky food snobs like my sister and me could not find single thing to criticize.  The wines selected for the evening were outstanding.  Service was top-notch.  

Toward the end of the evening, a friend wanted to taste my pinot so I poured some of it in his now empty riesling glass.  When one of the servers came around to refill his glass with the white wine, he quickly downed the red and held out his glass for a refill (we're classy like that).  Without a word, the server quickly left the room and returned with a clean glass, filled it with a generous pour and handed it to my friend and took away his old glass.  I admire people with standards.

After the event, some of us continued the party at the bar in the lobby which turned out to be a great place to hang out - it's spacious and modern but also comfortable and inviting.  It has a great vibe.  Even though I have not seen a guest room there, I'm sure it'll exceed my expectations.  I would definitely stay here if I ever needed a room in the city.

05/11/07 | Link | Rating: 5.0
117. jamie c.
If you're booking a room here, don't be cheap - get a suite. If you're on the fence - just do it, motherfucker. It's worth the extra hundred dollars a night (especially if you're not paying for it). The customer service is frighteningly perfect. The views will make you hump the window. The bath robes make you want to become a thief.

29/08/10 | Link | Rating: 5.0
118. Ngo L.
Probably the nicest hotel I've ever stayed at in the bay area.  The place is simply amazing if you're looking for an upscale/classy hotel.  The rooms are very spacious for San Francisco and includes all amenities such as touch screen controls to everything including remote power blinds.  Courtesy vehicles also include a Bentley to take you to local places.  A little on the expensive side but I guess you get what you pay for =)

24/02/11 | Link | Rating: 4.0
119. Damian E.
I was upgraded two room classes from a Superior Room to a Grande Deluxe. I was given complimentary late check out until 4 pm. I used the butler service five times and each time they responded to my requests within a minute. Housekeeping kept the room tidy throughout the day including removing the sit marks if I sat on the bed. The concierge and front desk staff addressed me by my name. One time when I had to wait more than a minute in line and I was offered a complimentary bottle of water. The room's walls were soundproof; I could not hear my neighbors. The lighting was well designed, highly adjustable, and could be completely controlled by remote control. I could not find one thing that wasn't clean or misplaced. Everything was perfect!

16/08/10 | Link | Rating: 5.0
120. Deb M.
The service, quality, and comfort of the St. Regis is hard to beat. Great location in SOMA with easy access to museums, restaurants, shopping, and BART. They also have a fleet of Bentleys ready to run you to anywhere in the city on a moments notice. I've stayed here on business a few times now and would highly recommend.

20/04/11 | Link | Rating: 5.0
121. Miriam W.
It seems that the word is not yet out about the lovely lobby bar in the St Regis Hotel. Run by the folks that are responsible for the restaurant Ame, this place is poised to be the next great hot spot. However, at least for the moment, it is less crowded than you might expect, so grab a comfy chair while you can because it can't be long before the St. Regis is packing them in.

Paul M and I visited on a recent drizzly night and felt welcomed in by the warm fire that separates the bar from the lobby entrance. We enjoyed our wasabi peas and spiced almonds while admiring the staff's uniforms. He ordered a blood orange cocktail, I went with a glass of unfiltered sake. We recognized the cute bartender from Lime.

I agree with Gil S. (from his review of Ame) that the patrons are insufferably stuffy, but mostly we were so enamored with the decor that we didn't bother paying them much attention. However it should be noted that folks here seem unusually formal in their attire, and even with Paul in g*star, we felt a touch underdressed.

Before we left we walked all around, taking note of the beautiful details. No expense has been spared here, from the marble floors to the luxurious bathroom, the St. Regis is a true gem.

UPDATE 4/16/2006:
I've been here twice in the last week. I'm thinking of claiming the place as my new living room. Mojitos are excellent. Also, if you are a tea drinker the fresh mint tea (more like a tisane) here is crazy good.

UPDATE 4/25/06:
Order a glass of nigori for just $6. Quite possibly the best value at the bar.

10/11/05 | Link | Rating: 5.0
122. Mike G.
In the great journey of life, one is often at the mercy of parental figures for the first decade and a half or so of existence.

You have little awareness of the fact that you have "free will" and your parents pretty much make most of your decisions for you. From what you eat, to what you wear, to pretty much how you spend your time.

Many parents often use this time to take their children on far off vacations to crazy places that they will barely remember. Oftentimes, these places will be ones that are infinitely more fun after the child has reached the age of 21. But, the parents must fulfill the expectation of going on "trips" and "vacations" to fun spots with the kids during the prime of their innocence before they start a) hating their parents or b) become reclusive and hide in their shells.

My grandparents had a ritual of taking myself and my 12 cousins to various places while growing up, and they chose some very fancy places. Of course, this tended to spoil me - I found the service that these places gave simply an "expectation" as in, whenever I would stay in some kind of hotel, I expected that they would all act the same. My expectations developed into what were, ultimately, the same expectations as my grandparents.

So, going to the St. Regis Hotel, I was expecting a very nice place with good food and service.

Oh boy, was I surprised.

This place is the absolute pinnacle of customer service. I stayed three nights for a work meeting and interacted with the hotel events staff pretty much all day every day. Martina, the person responsible for our group, was absolutely amazing. Anything we could ever hope for was fulfilled. The staff noticed us slouching one day and offered to get us cappucinos (at a price, of course.) From turning the temperature up, to down, to left, to right fifty times an hour - there were no complaints.

The food was absolutely amazing and I stuffed myself with the sandwiches they gave us on the third day - roast beef and some kind of sweet mustard, turkey and something else awesome, and ham with spread-on insanity.

The bar is great - furniture is a little small, but an amazing atmosphere and very approachable. I got hammered and ended up roaming around outside for a while as I stared at expensive cars rolling up and pampered folks stepping out. Here I was, early 20's corporate tag-along enjoying the amenities of a place where the mayor of San Francisco lived. Oh yes.

One thing - don't have them make copies for you. Go to the Staples that is a block down the road. You will pay about 1000% less if you do it yourself (I'm serious.) Also, there is a 20/night garage just up the block also if you don't want to pay the $50/night Valet charge.

Sadly, internet is not free, something along the lines of 15 bucks a day. For the price of this place you'd think they would at least include that. Oh, and also, there are all-in-one fax/copier/printers in every room. Be warned though, you won't be able to use it unless you have administrator access to your computer. For you corporate types, that may be a helpdesk call....

26/12/07 | Link | Rating: 5.0
123. Christopher Z.
Amazing.... Took care of every little detail

14/07/11 | Link | Rating: 5.0
124. Paul M.
Love the modern interiors and the bar.  Great place to grab a cocktail when you're feeling like painting the town red.

09/01/11 | Link | Rating: 5.0
125. Erika G.
This might seem a little out of character for the things I normally review because its incredibly upscale and therefore of course I am going to like it.  I was lucky enough to stay here on business once (I guess the Hilton was booked - I don't know how I wound up getting to stay here) and I walked into the lobby and thought "If I'm going to be staying here, I might need some new clothes."  This hotel is just unlike almost every other hotel I've ever experienced (exception being the Marriot Champs-Elysses).  Every inch of it is beautiful and regal (with prices to match I'm sure although I didn't pay for it).  My love affair with San Francisco has many levels but it all started at the St. Regis.

02/08/11 | Link | Rating: 5.0
126. Shay F.
Although I came to the St. Regis for an event and did not stay, the glimpses that I caught of the room and suite were enough to make me wish I had the pocketbook for a week long stay.  

Other than the rooms, the concierge service was amazing.  Whenever I needed to organize anything, make reservations, cancel reservations, or store random things - they were friendly, professional, and handled things with ease.  

According to the guests that were staying at the hotel, the ice bucket is always filled and clean towels always manage to find their way into the room, even if you've left for a few hours.  

The only minor complaint would be the room service food, which is decent but rather excessively pricey.  I'd recommend going to a restaurant nearby (after all, it's San Francisco - food abounds) rather than eating food in your room...unless you have to.

For a swanky event or just to treat someone extra special - this is the hotel to book.

24/05/08 | Link | Rating: 5.0
127. Kim M.
The hubby and I like to "get away" here once in awhile for a romantic escape from... our flat in the Marina. Yeah whatever, they have room service, great views, super comfortable beds with Frette linens and bathrooms with soaking tubs and rain showers and legendary customer service. They also have my favorite feature: blackout curtains that you can control from your bedside! Let's add it up...butler service, room service, super comfort at every turn. Yes I would like to run away here any time I get the chance. If you are so inclined they will even let your pet stay with you and I hear they will walk little fluffy at o'dark thirty so you can sleep in (haven't tested that theory myself because we put our baby in Wag Hotel when we are escaping here).

Can't say enough good things about this hotel. One of my favorites.

26/01/09 | Link | Rating: 5.0
128. Sarah T.
I know it's odd. I live in the city and yet have stayed here as a weekend "get away".  The place is just absolutely stunning! They have a large soaking tub in the restroom with a TV! The rooms had an automatic blinds/curtain controller next to the bed, and a touch screen panel to put on your "Do not disturbs" and "Please clean the room".  I have yet to try their bath butler service.  The hotel even has a extensive CD and DVD movie library, which they let you borrow for free and use in your room.  Just call the "Butler" and they'll provide this to you.

I absolutely enjoyed their indoor swimming pool.  The pool is completely empty since all the tourists are outside sightseeing.  We had the pool to ourselves for about two hours. And PS, kids are not allowed in the pool without adult supervision, a PLUS!  

The people that work there are very attentive, nice, and even remember your name (it's crazy!). Went to the bar there every night and had fun with the bartenders.  The people at the bar and in the lounge area are very interesting, so if you're a people watcher, this is the place to go to.

The hotel is also conveniently located next to bus stops and Union Square, so a great hotel for tourists.  If you stay here and want to try a good brunch restaurant, go to Cafe de la Presse right in Union Square,

All-in-all I had a very enjoyable weekend here.  To say the least, I'd definitely go back.

09/08/09 | Link | Rating: 5.0
129. Marc B.
This might be the coolest high-end hotel in the Bay Area. It's both modern and very comfortable, which is a rare combo. The downstairs lobby area with the fireplaces is great.

28/10/10 | Link | Rating: 5.0
130. Amy T.
Have you ever walked into a place and it just felt right to be there?

The first time I stepped foot into The St. Regis, I felt like I was walking into a fairytale story.

Recently, I had my dream wedding at The St. Regis on 08-08-08. It was quite spectacular! The ambiance, service and people were marvelous! They treated me, my family, my guests and all my vendors with the utmost respect.

The staff were incredibly nice and professional and I would recommend this hotel to anyone. This hotel is the epitome of elegance, glamour, sophistication and luxury.

My husband and I absolutely loved the panoramic views, the location, the food and the layout of the hotel.

The St. Regis is simply the best. Everything of luxury you can think of, The St. Regis has. I am so very blessed to have found this perfect place, not just for my wedding, but for future events, get-togethers or maybe even a reunion.

I LOVE this place. I feel like a "princesse" everytime I step foot into the door.

The fireplace is to die for! The bar is glam, the concierge is wonderful and the environment itself is simply breath-taking.

This place is definitely a DIAMOND HOTEL all the way!

12/09/08 | Link | Rating: 5.0
131. Christmas D.
What a place to call "home" for 5 days!!!

Undoubtedly the Schmanciest hotel I've ever stayed in.  The Mansion on Forsythe Park in Savannah, GA was pretty fabulous, but this place just put luxury over the top.

Upon arrival our car was valeted, our bags loaded out by the bellman while we checked in.  The process was smooth as silk...thank GOD, as it had been 12 hours since we left our house...with a 2y.o. in tow!  Needless to say we were exhausted.

We were shown to our gasp-worthy room and told that the butler (yes, I DID say BUTLER) would be with us shortly to orient us with its amenities.  These included: an entertainment center with cable and a flat screen TV; an LCD touch control panel to control everything in the room: lighting, draperies, blackout shades, climate, phone settings...you name it; KILLER views of the city; Big closets (nicely tucked away from the sleeping area) with internal lights that illuminate upon opening the doors and a lovely mini bar and snack closet); luxurious bathroom with a super-deep tub with double doors that could be opened into the room, separate rain shower, another flat-screen TV, pocket doors between the room and the WC and rest of the bathroom, incredibly fluffy towels, robes and slippers and hotel toiletries that were actually REALLY NICE (I actually took these home with me...I never do that).  They'd also provided us with a crib for the kid as well as a lovely care package of baby-toiletries.  They also presented us with custom-printed cards that contained our room# and private phone and fax #s.  Apparently new #s are issued to every new guest for privacy purposes.

The place seemed like it would be the kind to contain a very affected and snooty staff...not even a little.  I don't think I've ever encountered a friendlier or more helpful hotel staff.  Everyone smiled and greeted us by name upon entry and exit of the hotel.  I don't really know how to describe the experience except for "stunning".

Sadly, I never got to visit the spa, but the boy and I had a couple gos in the pool.  The pool.  Huge, fluffy towels rolled and stacked into pyramids everywhere; comfy wicker lounge furniture, including huge circular swivel loungers piled with pillows; huge picture windows with gorgeous views of the city.  The most beautiful and serene pool area I think I've ever seen - until my 2 y.o entered.  Luckily both times we went we were the only guests in there.  But how I would've loved to have gone to the spa then retreated to the lovely pool area to have a lovely sushi lunch delivered to me....*sigh*.  A mommy can dream...

It's a good thing this trip was on someone else's dime (husband at a business conference...we just tagged along) 'cause I KNOW we could never afford to stay at a place like this out of pocket.  But how fun to, every once in a while, see how the other side lives...and pretend to be a member.  And oh, do they live well.  It is said money can't buy you love...but the goods and services it CAN buy sure don't suck.

I'm REALLY looking forward to coming back next year!

11/04/08 | Link | Rating: 5.0
132. Arissa C.
This is wonderful place for a quiet and intimate surroundings...LARGE comfortable couches (leather of course) and hugging captain chairs. Modern furnishings with large tableau paintings adorn the main area and an elongated granite burning fireplace near the lobby.  
Drinks are about 12 dollars with an a sundry of wine listings by the glass.  I definitely recommend this place for a before or after dinner place- just a quiet place to talk.
Excellent service and cocktails!!!

24/11/06 | Link | Rating: 4.0
133. Anh V.
*bar review only*

"are you on a blind date?"

...asks the lobby lady.  obviously, my ping pong eyes surveying the lush interior was not incognito.  remind me to never be a spy.

"no, just blind.  thanks," i replied.  

my friends were madly waving their arms at me for five long mins before i finally spotted them - they were seated directly in front of my view.

well spaced bar seats.  check
low comfy seats to get cozy with a honey.  check
hot and attentive bartenders.  check
free yummy japanese treats. check
perfect balance of stoli to cranberry juice.  check

5 checks = 5 stars

all and all, a nice interior and setting for a chic rendez vous.
i'm still a hipper xyz girl but i'll come here to glam it up.

20/03/08 | Link | Rating: 5.0
134. Katie R.
We went for an anniversary stay when our favorite (the St. Francis on Union Square) was booked we were referred here. We were told it would be the ultimate in luxury and service.

This hotel was GORGEOUS and the valet and bellmen could not have been more attentive and prompt.

But we will NEVER stay here again.

Here's why:

We requested an early check-in so that we could freshen up from the car before seeing "Wicked". When my hubby called to confirm the reservation he was told that wasn't available (which was fine we know that's a perk that is rarely available in such a busy city)

We arrived after our show at about 5:15. When checking in we were told our room was not yet available...WTF check in time is 3pm and it's 5:15 and our room isn't ready are you kidding me??? In our 10+ years of staying in 4 and 5 star hotels in SF this has NEVER EVER happened to us.

We let the staff know that we had a dinner reservation we had to make and asked if a different room was available. They replied "sorry, no, we are fully committed" They would put a "rush" on the room and that they would be happy to get a few drinks for us in the bar while we waited. At 6:30 no one had come to tell us the room was ready so we went back to the front desk...where our keys were waiting in the Rolodex and the gentleman who had originally checked us in was MIA and we were helped by a young woman. HELLO!!! The guy knew we had a reservation to make and did not come get us when the room was ready!   Soo basically, we paid for 21 hours in a hotel room and were already only receiving 18.

We proceeded up to our room, they hotel itself was gorgeous. And as we opened the door we immediately realized why the room hadn't been ready...we were greeted by a room that had obviously been smoked in. It wreaked, it was disgusting. I called down and was told that "they were fully committed " to which I answered "I'm not staying in this room" she said she would try to locate something...if you're full how are you going to locate something??  She called back within 5 min. and said that they had a cancellation and a room that was a step down from the room we had was available. I said "fine" and then she asked "would you like to come down to get the keys?" HMMM....NO. You f*ed up, you bring the keys to me..talk about bad service!

The second room we got into had no problems but the arrival experience had already left a bad taste in my mouth. Not to mention the fact that they tried to charge us the rate for the more expensive room we had booked and not the lesser room we ended up in.

For the money we spent here I was shocked by the service or lack- there-of.

A month ago we stayed at a Marriott for a wedding. We were informed on arrival that the room wasn't ready because someone had smoked in it and were immediately offered a different room (saving us the trouble of waiting for cleaning and moving rooms). Guess what...they also offered 50% off the rate without us even asking!! Now that is customer service.

So...gorgeous hotel...not worth the $$, we will never stay again.

26/07/10 | Link | Rating: 1.0
135. Maïa Cybelle C.
The St. Regis excels at great customer service, ambiance and decor. From a drink at the bar, to dinner at Ame, to a massage at the spa and the layout of the suites, this hotel is stellar.

I highly recommend spending a bit more to stay here. Upgrade to a suite and request a corner room. The views are wonderful over Yerba Buena Gardens and the MOMA rooftop.

06/07/09 | Link | Rating: 5.0
136. Pamela V.
What a wonderful weekend.
PROS: decor, staff, accommodations, complimentary services, food

31/10/09 | Link | Rating: 5.0
137. Sheila D.
We were heading out to see Beer Wars last night (if you haven't heard of this social media film sensation, definitely look into it, beerwarsmovie.com ).

Although we shoulda been drinking pints of craft beer, we were craving the St. Regis Lobby Bar's "Sweet Heat" cocktail.  Tres disappointment.  They changed the recipe on us!!  it's no longer served "martini" style, instead they now serve it on the rocks like a margarita.  It was still an okay drink, but when you are expecting a martini style drink and it doesn't come that way... kind of a shock.

We ordered two orders of their fabulous frites, the tuna tartar appetizer and the salad with Burrata cheese (as a side note, how unattractive of a cheese is Burrata?  yikes, looks like someone regurgitated cottage cheese all over the greens.... but tastes good so what else can I say?!?!)  

I was not happy about the fact that I had to ask for ketchup and mustard three times before they finally brought it.... by then our frites were cold -- don't worry we couldn't resist waiting and ate the majority of those frites w/out dressing and the reality is, it was fine... BUT come on, it's sort of the principle right?  Might I recommend they serve the dish automatically with a side of blue cheese/ranch dressing as my favorite joint in Danville, Sideboard, does.  See yelp.com/biz/sideboard-d… for reference.

I truly hope this is not a sign that things are a changing over at the St. Regis. In light of the TETs, we would expect that if you are paying "St. Regis" prices, service would be pretty solid.

17/04/09 | Link | Rating: 4.0
138. Rene D.
Like the place. In fact, I like to go alone, because most of my drinking buddies are too intimidated. Fine with me. A calming enivronment, charming bartenders in hideous uniforms, and fantastic beverages.

About the prices - it is a hotel bar,so shut yer hole.

24/08/06 | Link | Rating: 5.0
139. Nish N.
I am a dedicated fan of ostentatiousness, and it's hard to deny that good feeling when you're having a drink at this hotel's bar. I've never stayed at the hotel itself, but am a fan of its restaurant Ame, and this bar is a welcome addition for those looking for a happy hour that is happy without being boisterous and obnoxious.

It's not inexpensive, so I'd only recommend hanging here if you enjoy paying $12 for a glass of wine, or someone else is picking up the tab. A bonus is that they give you some nice bar snacks (wasabe peas and the like).

17/05/06 | Link | Rating: 4.0
140. Ben G.
"When your hotel room comes with a remote control to mind after the
drapes, all the lights and the climate, you know you're staying
somewhere plush."

Hot Damn was the St Regis, one of the best I've ever had. This lady of
a hotel was sophisticated, comforting, and to top it all off, she was
damn sexy.

I was only there for a hot second, but I every minute I was there, I
felt goooood, not good but goooood.  The bed is nirvana.  If you think
the Heavenly bed at Westins are good, you'll be happy at the St Regis.
I sunk into my mattress and was engulfed by the bosom of something
soft and embracing and I shouldn't be writing about bed like this.

Aside from the super sweet sleeper, the bathroom was huge, clean and
evoked a calming feeling with its white and tan tones and and the
massive tub.  What? I like big tubs.  The shower with its natural rain
type thingy was awesome.  The room had a foyer, a huge closet, and
wide desk. All of which I found completely acceptable and I have
wicked high standards.

The lobby area seemed super swanky, I didn't get to kick it there but
it seemed to have a cougar/ cub scene with a sprinkle of business men
and the occasional  trophy wives mixed in.  Speaking of the lobby, the girls at the front desk rock.

30/11/10 | Link | Rating: 5.0
141. Stu F.
My wife and I stayed here for a long weekend recently (we live in SFO). The service here is over the top great. Incredible. Better than any other hotel (in the US) that I have stayed at. Staff are customer service ninjas. And the great service was consistent across all areas of the hotel.

This place is worth the high price tag it costs to stay there. I would definitely stay here again and I definitely recommend it.

14/02/10 | Link | Rating: 5.0
142. Jennifer L.
Lovely.  Absolutely lovely.
I took at least three pictures in the lobby because I want my home to look like it does.  Elegant, modern yet classic, fresh.  
Perfection comes at a price though, and I only got to stay on someone else's dime.  If my dime was large enough though, I would certainly stay here again.  In the meantime I'll just hang around the lobby bar and cozy up by the fire place.
The staff is friendly, helpful and professional; the rooms are beautiful and it's a great location.  I love the panels in the rooms where you can control everything without having to drag your lazy butt out of bed, although a fight over the blinds may ensue if you're with someone else who is wanting to be even lazier.
A definite if you can swing the tab.
Five stars!!

06/11/08 | Link | Rating: 5.0
143. Megan C.
If Goldie locks were rating hotels this porridge would be just right!

She would be in heaven in the tub. Comfy in the down covered bed... and satisfied with the more than adequate view and proper entertainment.

Elegant, upscale, modern, simple, yet chic. Excellent attentive staff and a great lounge/restaurant in the lobby downstairs.

If you're looking for a great place to relax and have a drink this is an excellent choice. But... if you're looking for a great room or a second place to call home this wouldn't be a bad spot.

Date Rating: 10
Pick up Scale: 8

Strong suggestions: Stay for a while...

27/01/07 | Link | Rating: 5.0
144. SbFoodie ..
My stay at St. Regis was FABULOUS!

We booked a one night stay - our last night in the city. Service was impeccable. Almost everyone in the hotel that helped us remembered our names. I got a free upgrade to the 16th floor facing Yerba Buena park because my ATT iPhone does not work on the other side of the hotel, facing some roof of the next building. SWEET! After our bell man brought us our bags, he gave us a grand tour of the room and showed us how to use the touch-screen panel that controls everything from the room phone  to lighting to room service to whether you want your drapes up or down. AND you can always call your "butler" if you are feeling lost and needs some pampering.

The pool is open 24 hours so we took a late night dip like we owned the place. I went to Lush earlier in the day and bought 3 of those bath fizzle balls and the bathtub fitted the 2 of us - a 6'1 tall white guy and me, little 5'1 asian girl. Oh yeah, the separate shower stall with the rain shower head was really nice too. We both got the "O" face as the gush of warm water falls on our heads.

I stayed at zillions of hotels before and St.Regis is on the top of my list. it's a bit pricey but to live in luxury for just one day, it's totally worth it.

29/05/09 | Link | Rating: 5.0
145. Alix H.
So the rooms are beautiful, the hotel is beautiful...and with that, you might think that this should be a five star review and I really really wish it were.  The reason that this review is 3 stars is two fold...first, my main purpose of staying in a hotel is SLEEPING and when I don't get a good night's sleep, that immediately compromises the entire experience.  These mattresses are HARD...the pillows are limited (2 small fluffy pillows per person).  You would think the Westin "heavenly bed" would have made its way to St. Regis, but you would be WRONG.   We both woke up early and sore from the beds.   So again, should this be a 3 star review, should this not be at least 4 stars given the other positives?  Well, the other big problem we had was getting our WiFi to work.  After a long day of sightseeing, coming back to the hotel to check email should be easy esp for someone who has free internet based on being Starwood Gold...not so much.  It took talking to 3 people for more than 15 minutes to get the WiFi activated on our account even though we should have had it activated to begin with (yes, we left our credit card on check in).  We just came from the Ritz in Laguna and I can tell you definitely it would not have happened there.  They required that we "prove" our status at Checkout even though it was put on the account when the reservation was made.  

What made me think of going to 4 stars despite the above issues...?  Well, the rooms are beautiful, they are thoughtfully laid out and the showers ROCK...the bath products are awesome...and the lobby is beautiful.  If we could get the mattresses replaced and up the service level at the front desk, it would be the perfect SF hotel.  I am hopeful!

18/06/12 | Link | Rating: 3.0
146. Megan K.
This review is solely based on the lobby bar.

I've been here several times and enjoyed myself thoroughly. The bar has a beautiful, yet unpretentious ambiance. The bartenders are friendly, though their mixed drinks err on the weak side. Stick with the cabernet and feel swanky and sophisticated as you sip your $14 libation. Yes, upscale decor and extravagence aren't cheap, so if your budget is meager or you're just a cheapskate like me who thinks that no single drink should be $14 as a matter of principle, keep it to one round, as the tab here adds up fast.

23/02/09 | Link | Rating: 3.0
147. Bryan B.
Stayed here for a quick weekend getaway from the kids.  Talk about pampering.  We've stayed in some nice hotels before (Four Seaons, Ritz, Grand Wailea,etc), but this place was definitely top shelf.  The exercise room and indoor pool are open 24 hours.  There is a "butler" service to cater to your every need (also 24/7).  The technology in the room is unreal, with a central control panel bedside.  It controls everything from DND status to electrically close or open shutters/blinds.  They also assign your room a direct dial phone line and print you a business card to distribute (if you wanted anyone to bug you during your stay).  If the 40" Flat screen in the bedroom doesn't do it for you, maybe the flat screen in the bathroom will come in handy while you soak in the deep seat tub.  I'm a clean freak/germaphobe, so cleanliness is at the top of my list... they did not disappoint!

Centrally located downtown w/ UnionSquare shopping just a brisk walk away.  At night, they offer a car service that I've seen described as a "Bently" service that will take you anywhere you need to get to.  Well, even though it's not a Bently... I think that I would be willing to settle for the Audi S8 that they use!  

Staff is extremely courteous and they actually look for ways to make you comfortable.  With the exception of the German chick that checked us in, everyone was very nice!  I don't blame her though, I think that it was just a cultural thing.  I think that she was JOJ.  Anyhow, I certainly plan to return in the future!

11/07/09 | Link | Rating: 5.0
148. Kishore V.
Nice room and Great view.

21/01/12 | Link | Rating: 4.0
149. Candice B.
I have been to Ame, but never had the opportunity to stay at St. Regis hotel.  It's so hidden that when I visualized that area, I find myself searching on google map just to make sure I know where it is.  

The first impression in the lobby was, wow, swanky!  The decor is sleek and modern, with narrow black fireplaces subtly flickering.  It's warm and romantic and inviting.  I would definitely come back just for a drink.

Staff was friendly.  Room was gorgeous.  We had a corner suite that faces South, with a spectacular view.  The decor was simple and beautiful, but full of nice details.  Like the little cacti along the window.  Or the completely hidden closet that stores a DVD player and a fax machine!  Only if my work would send me here to work, I promise I will never spend all my time on yelp again!

Because the hotel asked us to change rooms, they sent us some complimentary champagne, which was a nice gesture.  I guess considering our room was a costly $1100, free champagne is nothing.  But still, they didn't really have to.

So if you ever want to splurge and enjoy downtown luxury living for a night, this would be a perfect place.

11/09/07 | Link | Rating: 5.0
150. Kate F.
Nice rooms but the lobby is way too loud...like nightclub loud. Not really what I'm looking for in a romantic getaway.

12/11/11 | Link | Rating: 4.0
151. Kate J.
Uh oh.  I just got spoiled by the St. Regis.  

We spent our wedding night here.  I have a SPG AmEx (love it) and used points to book our room.  Upon check-in, we were upgraded to a Metropolitan Suite.  Corner unit, overlooking the MoMA, with plenty of room(s), so - of course - we called all our friends and had a party.  Not the most romantic first night as a married couple, but definitely the most fun.

The hotel is absolutely gorgeous.  Super sexy decor, which makes the place a much more intimate experience than a lot of other city hotels.  The level of service we received was insanely impressive - from the multiple orders placed with room service, to the iPod hook-up and dry cleaning provided by the butler service.  They even sent us up a treat (note + champagne + chocolates), given the special occasion.  Amenities were perfect.  HIGHLY recommend.

26/10/10 | Link | Rating: 5.0
152. Genevieve Y.
Date & Time:  Monday January 12, 2009 @ 5:30pm
Company:  Michael
Crowd:  Well-Heeled Business Travelers
Atmosphere:  Elegant
Decor:  Sleek Lobby w/ Bar, Fireplace, Seating Areas w/ Sofas & Low Coffee Tables.  Room on 30th Floor(Residences on Top Floors)- Plush & Sophisticated.  Palette of  Cream, Taupe & Greys.  Mies Van Der Rohe Chaise Lounge.  
Note:  Indoor Pool & Spa
Total:  One-Month's HOA

Bar:
See St. Regis Lobby Bar Review

Restaurants:  

1.  Vitrine
Location:  Third Floor w/ Al Fresco Dining
Hours:  Breakfast & Lunch
Note:  Will Have To Try

2.  Ame
Location:  Lobby
Hours:  Dinner
Stars:  5-Star
Time:  7pm
Crowd:  Sophisticated Business Types in Prada Suits & DVF Dresses
Atmosphere:  Understated Elegance
Decor:  Sashimi Bar.  Nicely-Spaced Tables for Quatre.  Red Table for Huit
Service:  Professional
Imbibe:  Sake
Devour:  Sashimi & Crudo.  Five-Course Tasting Menu

13/01/09 | Link | Rating: 5.0
153. victoria L.
I like The St Regis SF.  Many a night spent there and many bathes taken in those lovely over-sized tubs.  Room service of stinky cheeses and fine wine .. all wonderful.  The spa and their massages were great as well.  If you are not in the mood for contemporary, look elsewhere.

Ame is always a lovely dining experience and the bar remains one of my favorite hotel bars.  It's pretty swank and it's impossible to get a bad drink there.

15/11/10 | Link | Rating: 4.0
154. Nawaf A.
I loved staying at this hotel and I would do it agin if I were to come to the San Fran.

I stayed here last summer and I had a blast. The hotel is great and the rooms are wonderful. They even had the hotel car (bentley continental) take me and my date to a dinner reservation.

19/02/12 | Link | Rating: 5.0
155. David E.
Stayed here over the weekend based on what others said, specifically the person that compared it to the Park Hyatt Tokyo. But that person could not possibly have ever been to Shinjuku.

The staff was certainly nice. But being nice is different than being competent. And asking their concierge for recommendations is a bit like asking Ray Charles to paint your house.

Rooms were good sized, well appointed and maintained.  But I wont be back. Service is everything if you want to be compared to hotels in Asia.

16/08/09 | Link | Rating: 2.0
156. Esme W.
Stayed there one evening after a gathering of an art event at the SF MOMA.  It is another place for fine luxury.  I give it all five stars, it was a brand new place when I was there and the economy was booming.  An average stay for one night was about $600 before tax.  The rooms are just great. It is even better than some home unless you live in a multi-million dollar home.

27/03/12 | Link | Rating: 5.0
157. Jessica B.
We just stayed here a few weeks ago, and again everything was superb!

01/02/12 | Link | Rating: 4.0
158. Cynthia H.
In town for vmworld 2010, book this hotel way ahead knowing my mission is clear to get more SPG points. The room is very nice and almost make me think it's too good for me. the high ceiling in the room sets the statement. if you see a room with Dwell magazine, you know what mind set they have when they plan the room. It's awesome. I thought W was good. But wait, wait till you see this room i am staying. A bit pricy for the room service coffee though :p

Will stay anytime for biz trip. This and the 4 seasons...OMG. My friends i wish you are here.

31/08/10 | Link | Rating: 5.0
159. Jannies B.
We have stayed at this hotel a dozen of times.  The decor is modern elegance, somewhat minimalist but you have what you need so it's perfect.  AWESOME bed!  It's nice to have room controls for everything-curtains, butler service, room service, lighting, all with a touch of the button!  

Try to get one of the corner suites with a view of downtown SF, beautiful at night!  Go ahead, ask for an upgrade, if you're a platinum guest they almost always will upgrade you.  

They have yummy chocolate dessert that they will have waiting for you if you're celebrating a special occasion.

Swimming pool is somewhat on the smaller side, but it's downtown SF, so what do you expect?  

Fitness center is adequate, fresh apples is a nice touch (great for a late night snack).

Tip on parking--there are tons of neighboring parking garages (just a block away for 50% less).  Some do it to save money, we do it because we're paranoid about our car. :)  The valet people, however, are always very cordial and sweet.  For $50/day they charge for parking, they better be. ha ha

01/09/09 | Link | Rating: 4.0
160. Brady L.
Dear Mr. Killian,

Thank you for your reply.

I was sorry to learn of your concerns regarding your experience at The St. Regis Hotel, San Francisco and at the outset, would like to offer my sincere apologies for the disappointment you have experienced.

Guests' comments are reviewed internally within Starwood so that we can monitor and track which hotels are excelling, and those which are not meeting Starwood Hotels and Resorts standards. Please be assured that the appropriate action will be taken to ensure we are moving forward in our continued effort for improvement.  

In closing Mr. Killian, may I thank you, once again, for taking the time to bring your concerns to our attention; your loyalty to the Starwood Preferred Guest program is really appreciated.

If you have further questions or concerns, please feel free to contact me back.
Best Regards,

Raffaella Pennella
Platinum E-Concierge
Starwood Hotels & Resorts Worldwide

17/08/10 | Link | Rating: 1.0
161. Kim N.
I've only been to the bar, so this review is based on that. Was here for a friends birthday post drinking party and I must say, if you want a swanky hotel bar alternative to the W, this is it. Very elegant setting and very NYC style, fancy drinks and prices. I remember having some sort of cucumber based cocktail that freaked everyone out but I found it pretty tasty. Great space where you can lounge and hang with a group of up to 10 comfortably.

26/09/07 | Link | Rating: 4.0
162. Ping P.
Amazing room. Giant soaking tub in middle of room. Two flat panel tvs. Everything in room on touch screen remote - no need to lift more than a finger to control environment. Rain shower with two giant showerheads.

Totally worth the price when you can get a room with a view - as another reviewer said - gorgeous at night!

08/11/09 | Link | Rating: 5.0
163. Matt G.
Matt was about to attend the Yelp-elite party, but he couldn't find the damn place. So he landed at this hotel and with any luck they should have at least a wi-fi access. Matt asked the concierge for internet access, and he directed Matt to the "Business-Executive" section for "free" internet access for all hotel guests. Matt did get lost finding the computer-room in this very nice downtown hotel, and when he found the room, there are 3 computers equipped with internet access. So Matt logged-on to his account to "you-know-what" and searched the damn address to the party.

Matt would like to thanks to the hotel for free internet access. Without the invention of the internet, Matt would never have found the Harlot with an ordinary Yellow-page phone-book.  Isn't technology wonderful?

03/06/07 | Link | Rating: 4.0
164. Elizabeth R.
This hotel is immaculate and has a modern look.  The location is great.  

My complaint is that this hotel lacks character.  When you walk into this hotel you could be walking into a hotel anywhere.  There is no feeling of SF anywhere.  They could have added some uniqueness to this design.

03/11/10 | Link | Rating: 3.0
165. Greg R.
Loved our visit.  Had one night away from the kids.  Room was beautiful with a 180º view of the city from the 17th floor. Corner room, king, with all the touches.  Elegant, but not trying hard to be hip (like the W can feel at times) Not a single complaint about the room, and they nailed the details...down to really nice marble in the bathroom.  The bar and lobby area is also elegant, with ample seating.

Also, the service was spotless, even down to bringing us free bottled water while we waited to have our car brought around, and bringing a toothbrush to our room when my wife realized she forgot hers (and apologized for not bringing it faster).  

The star of the hotel is the pool on the 6th floor, which is open 24/7 and has lots of comfortable seating and couches.  You'll fall asleep in a matter of minutes after a swim.

Love this hotel and can't wait to go there again!

27/03/11 | Link | Rating: 5.0
166. L L.
Going to start my reviews of the Starwoods the same: I was at a client in SF for 8 months so I stayed at a quite a few properties.  After a couple of months of trying, I ended up at the W for the last 6 months, which gives you an idea of my perspective.

Pros:
- Luxury only matched by a couple of other local places
- Ultimate balance of modern yet classy decor
- Consistently unbeatable service, check in/out is always top notch, not sure why everyone else can't be always like this
- Great location, easy to get anywhere from here
- Electronically controlled blinds and the bedside console are a great touch

Cons:
- Older crowd, probably a function of the price point
- Some rooms are a bit dark

Wouldn't hesitate to stay here except it's a bit hard on the budget. :)

08/06/10 | Link | Rating: 5.0
167. Kori E.
Loved, loved, loved the St. Regis!! My boyfriend and I stayed here a couple of weekends ago while visiting San Francisco and we were impressed! The room was really nice and cozy, the concierge was very  helpful every time we called down for a restaurant suggestion or some question regarding the city. There was complimentary coffee in the morning and it was DELICIOUS! It is conveniently located to the shopping, the BART and the Rail Cars. I would highly recommend staying at the St. Regis while in San Fran, or even stopping in to the bar for a cocktail. We quite enjoyed our stay there!

29/09/10 | Link | Rating: 5.0
168. Annabizelle D.
Don't mind the price, it's worth the luxurious experience, especially on the 20th floor where you can see the whole city!! Superb room service!

14/05/12 | Link | Rating: 5.0
169. Jamie C.
WORTH EVERY EFFING PENNY!!!! Or the company's penny that is =). I had the pleasure of staying at the st regis after my flight back to NY was canceled and I ended up in san fran for an extra day. Boy, dealing with all those operators, customer service reps, and holding for hours with american express and american airlines was totally worth the strife for getting this experience.

First off, CUSTOMER SERVICE defines this hotel. I was greeted immediately and welcomed by a very friendly woman at the front desk. My room wasn't ready so she arranged for me to freshen up in the spa dressing room and leave my bags there so they could be delivered directly to my room once it was ready. I got changed and quickly made plans to get my tourist fix and the concierge was able to give me directions on taking all the public transportation to the spots around san fran.

Second, GORGEOUS!! My room was from a movie.... touch screen remote control took care of all of the room settings (drapes, lights, music, etc). There was a bath tub, rain shower, flat panel in the bathroom. The smoky glass doors made this extra modern and classy. LOVED MY ROOM!

Third, amentities. The pool! Yay! Went to the nearby old navy grabbed a swimsuit and dove in (figuratively of course, it was only 4 feet deep). The spa is gorgeous and everyone is very friendly.

This was wayy better than the other Starwood hotel that I stayed at the previous night just down the street. I think I am forever ruined for Hilton. I will just have to save my coppers so I can get this every time!

02/03/10 | Link | Rating: 5.0
170. Anthony K.
So this was a weekend free night, and followed a disastrous stay at the Palace Hotel.  It was great.  Our room while only on the 5th floor, had a great view of the city looking west across Yerba Buena.  The room was beautiful with stylish and comfortable furniture and the amazing room controls for the windows.  

The staff was professional and warm with smiles for the kids (something surprisingly rare).  There is a great bar in the lobby with what is the coolest fireplace.

Stylish, professional, and inviting, a solid four star performance.

01/12/10 | Link | Rating: 4.0
171. dana h.
So I had friends in town, and stayed with them for two nights while here. I am so glad that I did, so that I could experience a new hotel in the area and tell others they should definitely check it out. Our grand deluxe room was just that - from the TV's in the bathroom to the shutters to open up while in the bathtub to chat with others in the room.
-Two thumbs up for the exceptional customer service bathtub jets & butler menu they left sitting tub side for services, and 24hour room service.
-I will definitely return soon!

05/03/11 | Link | Rating: 5.0
172. Emm C.
Considered this for our wedding venue. Catering/event manager was friendly. Agree with Denise L that of all the ones in the city, they were also a top pick (looked at SF Film, Ferry B, Hamlin Mansion, Fairmont, etc). The negative was that it's not on the top floor so when we visited, we could hear fire engine sirens. We then decided to get away from the city but it was early and considering all options. However, they have a nice menus to choose from including a Singapore/Beijing menu, Roma, Local Farmer's Mkt, Mexico/Punta Mita, and Bora Bora (at the time) at a very reasonable $108-112pp. You can party til 1:30am (note some areas require parties to end by 10ish, in the Peninsula), valet parking would cost guests, and it came with Rivolta Carmignani linens. They were also nice enough to waive the cake-cutting fee. The executive chef at the time we looked was Romuald Feger, *not* the same chef for Ame.  You must use their AV/Lighting services. The look and feel of the ballroom is muted elegance, not as dated like some Nob Hill hotels.
On another note, their spa looks amazing! Gotta check out the lounge upstairs sometime.

01/04/12 | Link | Rating: 4.0
173. Gina P.
My daughter had her wedding reception at the St, Regis on May 26, 2012. We had a 5 course sit down dinner and everything was perfect. The passed hors d'oeuvres were delicious. For dinner the lobster ravioli, asparagus salad, cheese course and either steak, halibut or gnocchi's were all equally amazing. The last course, the wedding cake was not just your average boring cake but a gourmet dessert. The fact that they were able to keep all dinner courses for 150 guests at a consistent 5 star level was impressive. The service was impecible, our hotel suites and the bride and groom's Presidential Suite was beyond belief. Every single detail was taken care of by Barry Peterson. He is great to work with and made my daughter's wedding a dream come true.

01/06/12 | Link | Rating: 5.0
174. Carolyn N.
This place is AWESOME... now if ONLY they had Mandarin Oriental's views!

I don't know if they still have the Bentley, but when I was there a few years ago, they chauffeured us in the orange Bentley.... Yes, I said Orange.

I thought it was cool, but the car was quite squeeky and the ride was bumpy. I don't know why J. Lo just HAD to have these dang cars back in the day. Anyway - I ain't complaining... it was cool.

This was probably the BEST hotel room I've ever stayed at... Service was okay... nothing too memorable as we are usually the undemanding, under-the-radar type of guests... ya know - the ones that the hotel people love!

03/05/11 | Link | Rating: 5.0
175. Kevin H.
St. Regis hotels are one of the many reasons that i am SPG platinum.

i heart you. in the manliest way possible of course.

23/02/11 | Link | Rating: 5.0
176. JJAMZ C.
Been having our work's resident graduation here for a few years now.  The residents love this venue because 1.  They have a wonderful location and venue that is very clean and minimal in decor, with a modern Asian influence.  2.  The food has not been a disappointment.  For the past few years, it has been delicious without compromise to taste in preparing for over 100 people (unlike some other hotels where you expect to get crappy food).  3.  they have a beautiful lounge downstairs so when others want to go home, they can go downstairs and hang out at the lounge and order drinks. 4.  Always attentive service and attention to detail in their event coordination!

16/05/12 | Link | Rating: 4.0
177. Angela J.
Always a lovely experience.  The suites are very well appointed, elegant, modern and simple - great use of space.  The service is wonderful and consistent across all departments, butler service, etc.  Great indoor pool and the gym is sufficiently equipped.  This is one of my favorite SF hotels and I know I am always going to have a good experience.  The suites include butler service, evening car service within a two-mile radius, and other nice amenities.  

Family friendly - great for kids, flexible staff, good kids menu items.  My 4-year-old loves the indoor pool.

Note that this is a Starwood hotel and it feels like it at times in the detail.  It is not uber-luxurious and considering the price of the suites, charging for every little thing (e.g., internet access, roll-away beds) feels a bit wrong.

That said, you can't go wrong - lovely, consistent, great location.

07/06/12 | Link | Rating: 4.0
178. claudia y.
i came here for a wedding last weekend and was so impressed with the hotel.  all along it had just been the corner building i had passed on my drive into union square but this place has so much inside!

the ceremony was on the 4th floor terrace overlooking the moma next door and yerba buena across the street. the street noises could get a bit distracting but the blue skies, sunshine, and light breeze, make it a perfect setting for vows.  

after that we went down to the second floor for cocktails.  the space was in an L shape so the ends were definitely a bit under utilized.  but that is because the grand swivel or pivot doors reveal the grand space inside the ballroom.  the branch led lighting didnt fill up the high ceilings enough but they were cute.

the suite is also very nice and spacious.  the staff is friendly and helpful.

06/05/10 | Link | Rating: 4.0
179. Gil S.
A hotel has many parts, no?

If there's a midday business meeting, awards ceremony, motivational seminar, aptitude test, bar mitzvah party, product demonstration, or chicken pageant in one of the ballrooms, go, just go.  It's worth it just for the spread they lay out.  The coffee is good, tea comes in little wire strainers, eggs are fluffy, the bathrooms have an attendant and a wicker basket you can throw your hand towels in, and even the grapefruit juice is fresh.  The conference rooms are clean, light, and stylishly dignified, with good seats and A/V.  Plus you can stuff your pockets full of pens and danishes on the way out to justify the admission price.

20/03/08 | Link | Rating: 5.0
180. Lisa Marie R.
It doesn't get any better than this...esp. since my stay here was basically free :)

Lobby, staff, room, service, location...are all worthy of 5 stars!  What I loved most was the feeling of luxury throughout.  By saying the hotel is "luxurious", doesn't mean it is upscale prissy or old fashioned formal; but rather, modern and sophisticated and inviting.  So chic!

Something that's different about this hotel from any other hotel I've stayed at, is that there are no ice machines on any of the floors.  Why?  Because they make "too much noise."  Instead, you call a butler over to bring a bucket of ice for you.  Nice.

17/01/11 | Link | Rating: 5.0
181. Sean M.
Stayed at this hotel for the first time for two nights.  Its really incredible how amazing the entire staff is.
The property is excellent and modern, great showers, nice bar and gym. But really its the excellent people.  
I'm a big starwood person, and this hotel exceeded all my expectations.  I'm returning in early November and can't wait.

09/09/11 | Link | Rating: 5.0
182. Scott P.
I had the distinct pleasure of staying in the St. Regis residence this week. Apart from enjoying the luxury of being on the 34th floor looking down at the Yelp offices from my bedroom window or gazing across the city from high above, the staff is the focus of my review.

I was introduced to Will who managed the residence front desk that evening. He presented me with my key and made sure I was welcomed properly. From that moment on he never forgot my name. In fact every staff member greeted me with my name. It all came across so sincere and made me feel very welcomed.

The service didn't stop with the front desk, even the house keeping in the main hallways were spectacular. If they were running the vacuum and they saw you coming their way, they shut off the vacuum cleaner and greeted you with a warm hello.

It just felt so good! I can only imagine how the remainder of the hotel staff is to their guests. If you have a chance to stop by the hotel you will be glad you did!

09/06/10 | Link | Rating: 5.0
183. Suzanne K.
We had an exceptional experience at this hotel!  It was so luxurious and modern - in a perfect location, the staff is professional, poised and attentive and I would go back in an instant.

21/07/12 | Link | Rating: 5.0
184. Ryan S.
If I were to describe this hotel in one word, it would be "sexy".  Great service all around.  Like some of the other reviewers noted, it is a bit of an older crowd, but I enjoyed giving those cougars a kink in their necks when they see me walk into the lobby bar.  

Lots of people have talked about the service, so let me talk about something different that took my breath away.... the shower!  I stay in hotels all the time for work, and the rain shower at the SF St. Regis worked it's way into Ryan's top 5 best hotel showers in the world. I feel a list coming on!

This place is pricy, but didn't feel high brow which was good.  Next time I will try strolling in wearing cutoff jeans and see if I have the same experience.  Thanks St. Regis, you haven't let me down yet... and for the price you better not anytime soon.

18/07/10 | Link | Rating: 5.0
185. Courtney R.
I'm giving the hotel four stars due to my AMAZING massage from Daniel at the Spa. I have received massages often. I've danced ballet for many years, so my back, hips and ankles are always in need of some TLC. Daniel gave me one of the best massages I have ever had. He had the perfect pressure the entire time, knew where on my body needed the most work, and a great attitude. He must have a sport massage background, his massage targeted those sore muscles from dancing and working out. Please, please ask for Daniel anytime you get a massage.

The hotel was what I would expect for the St. Regis. The only thing I was appreciative of was the Concierge offering to have the house car drop us off at the club.

03/02/11 | Link | Rating: 4.0
186. Colette R.
This is by far the most Luxurious Hotel and there is a Bentley "house car" ... amazing!!!

-Drinks downstairs are great!
-Staff was pleasant
-Easy walking to union square and good location for restaurants

I will be staying at the St. Regis on my next trip!!!

23/08/11 | Link | Rating: 5.0
187. Bruce F.
Went to the lobby bar Monday night 10/4. Brought my legally registered service dog. Three employees, including big security guard demanded ID for the dog.  this is unlawful, as you can see from ada.gov/qasrvc.htm . No response from management. No apologies. This is the St. Regis people, where they can and should know better.  I will never go back, and I encourage anyone who cares about the civil rihts of the disabled to stay away as well.

One server was awesome. She got a big tip. Too bad. Nice place.

06/10/10 | Link | Rating: 1.0
188. Daniel H.
There's no denying that the St. Regis is a gorgeous high-end hotel.  It's interiors are beautiful and opulent.  Unfortunately, what's gained in their aesthetics is lost in their customer service.  A while back I volunteered for a fundraising event that happened to be taking place at the hotel. Their staff were rude, bitchy and completely unprofessional.  They acted like we should have been thrilled to get the minimal attention they were giving us.

Now, its possible that they were donating the space or some portion of it - I don't know.  But that doesn't excuse behavior like that.  This event was raising money and awareness for an important cause, that I would assume the hotel was supportive of IF they were donating the space. If they weren't, its especially lame.

In fairness, I've never stayed at the hotel - so this review is more for their event services staff.  Based on most of the other reviews, it would seem that people enjoy their stays at the hotel.  But if you're having a conference or other event I would consider another hotel if you value respect and customer service.

19/10/10 | Link | Rating: 2.0
189. Kosmo Z.
I've been here a lot of times, and they are always so polite. Great customer service, the staff there will help you with everything. The best hotel I've been to in the bay area. I love the valet parking staff too, they are super friendly and even offered water before I took off.

05/09/12 | Link | Rating: 5.0
190. T A.
Well lookie at what we've got here folks, Swanky McSwanksville! And, St. Regis waves their swank proudly & for all to enjoy.
If this hotel were a guy, it'd look like Ryan Reynolds or Jake Gyllenhaal. It's lip-biting delicious & I never wanted to leave.

I can't really say why I was here or when. But, I assure you, it was completely innocent. ;)

The folks here at St.Regis rolled out the red carpet for us and treated us like royalty.  Delicious food, off-the-chart customer service and an overall luxurious getaway.
To use the word customer service is such a vast understatement when it comes to the personal touches that they provide.

I was lucky to be in the presidential suite with a view of the city like I have NEVER seen. My camera failed me miserably or I'd love to post pictures of what I saw. But, it will have to remain a memory.

I'll go ahead and admit, I took one of the 'complimentary' (that's how I see it) little facial soaps from the guest bathroom and..my face is so much more moisturized than the stuff I get from The Body Shop. So, now, I have to upgrade my face-soap needs to their fancy soap, but I'm not complaining. (but if you happen to go, can you pick me up another one please?)

If I ever have a need for luxury hotel accommodations, best believe, this will be the first place on my list. I highly recommend it be on your list as well.

18/08/10 | Link | Rating: 5.0
191. Mike A.
This hotel is amazing.  From the awesome lobby decor and vibe to the technology in the room (smart board next to the bed controls the entire room).  It also has great staff and location.

25/10/12 | Link | Rating: 5.0
192. Yangfan X.
St. Regis is pretty sick.  Only if you didn't cost so damn much.

The room sizes are okay, comparable to the regular rooms at the W or Westin across the street.  

They have these awesome slippers, make sure you steal them :) It's okay I have no shame.

All the controls of the rooms (light, blinds, etc) is controlled via this bed side remote. This is actually nothing fancy, since a lot of hotels in Asia have them, but it seems like America has not caught up w/ this technology except for few places like this.

The lobby decor is nice and the location is pretty central.  It's a St Regis, it's nice.

Not good for one night stands though.  Especially when you don't close. This, of course, isn't from personal experience. Worst thing is you wake up to a $500 hotel bill with no nookie.

27/07/11 | Link | Rating: 5.0
193. Ryan B.
I've never stayed in a hotel room in the city I was born in and i'm very glad the first hotel room i've ever stayed at in San Francisco was the Four Seasons! Location is key for this fine establishment as it is all within walking distance from major attractions and landmarks in SF. If you want to visit Moscone or have a meeting to attend to at Yerba Buena, you can walk there. Need to worship? No problem you can walk to St Patrick's Church. Need to get around town, hop on Muni or walk over to Montgomery or Powell St. Bart Station. Need to go shopping? San Francisco Centre and Union Square are all within walking distance.

The St Regis is a wonderful place to stay. Everything from the architecture, decor, world class staff are what makes staying here a must. The Lobby Bar is a great place to eat and have drinks at. The appetizer menu is awesome. The rooms are very spacious and hi tech. You can control almost everything in the room from the room controls integrated into the phone. Room service is very prompt fast. If you have forgotten anything at home, the staff will bring you what you need, and if they don't have it, they will go to the nearest store to fetch exactly what you're looking for. If you really have the need and you are short on time and don't feel like packing your suitcase, you can request the butler to do it for you, no joke! The best part of the St. Regis experience is the showers. The bathroom features a huge tub if you please or you can literally spend hours in the shower as it features a rainfall type shower head. This is definitely one of the finest if not finest place to stay in San Francisco.

18/09/12 | Link | Rating: 5.0
194. Shradha A.
Niiiiice! We're SPG Plat and frequent travelers, but this hotel - in its design, service and coolness still impressed us! It's pricey, of course, but if you can get a deal (like we did by redeeming SPG's free weekend night and then getting upgraded to an Astor Suite  for being Plat) it's quite an experience.

All the at-your-touch buttons for everything from lights to curtains was cool! The butler service and the clean design of the furniture as well were unique and comforting.

We took some help from our "butler" to draw the bath and she did a nice careful job of adding the bubbles, getting the water temperature right and even dropping in a loofah.

The location was good, close to everything and with lots of places within walking distance.

At first, their parking seems exceptionally pricey, but all the 24-hour area garages are bad! We landed a place in the Paramount building (across the street from the back of the hotel) for somewhat lesser.

04/06/09 | Link | Rating: 5.0
195. Fred F.
The rooms are indeed a cut above - modern pacific northwest decor coupled with neat technology - but the overall experience is hampered by poor service and the not so great location

Lobby & Bar: 3 stars - The lobby and accompanying bar are sufficient.

Location: 2 stars - True, most hotels are in this area, but the overwhelming corporate vibe and need to cab it everywhere make a visit to San Francisco all the less fun. Most hotel room windows look out onto neighboring office or apartment buildings, not the San Francisco landscape.

Service: 1 star - With the exception of the Remede spa, do not expect "5 star" service. Select experiences include: loud, persistent knocking when the privacy light was on, concierge who was unable to secure any reservations and bellman who was busy texting. The highlight was a persistent leak in the bathroom, which culminated in a geyser at midnight - only then was our room changed. The service destroys what could be a solid 4 stars.

Room: 5 stars. Exquisite furnishings and bathroom, creative storage and neat technology. Very spacious as well.

16/04/11 | Link | Rating: 2.0
196. G. B.
We stayed 6 nights compliments of my company. Wow! Definitely the best. Clean, first class staff. floor to ceiling view. Service is impeccable. No free WiFi except in the bar and lobby which seems kind of strange for the price of the stay.

02/09/13 | Link | Rating: 5.0
197. Chris B.
It was fantastic!

18/11/12 | Link | Rating: 5.0
198. Truong P.
This is world class hotel.  I like to stay in the suite on a lazy weekend, drink champagne and stare out the windows toward the financial district.

14/01/13 | Link | Rating: 5.0
199. Linda C.
A true 5 star hotel and experience. Service is impeccable and the "butlers" were very accommodating. They even have a house car to take you around town, which used to be a Bentley, but I guess times are tough now. Located in the heart of downtown, it makes traveling easy with many restaurants and attractions close by. The design is modern/contemporary and very elegant - love it!

The rooms are a good size with a full size desk with fax/copier/printer and internet (with a charge). The bathroom is spacious and have leather stitched walls. The rainfall shower head was nice. My favorite parts of the stay were the luxurious Pratesi linens along with the comfortable bed and the digitally controlled curtains to create a "blackout" effect, which made me sleep like a baby. Also loved how everything was controlled by the digital console on the nightstand.

I unfortunately, didn't get to check out the pool or gym. I did get a chance to go out to the patio area to enjoy the nice view of the city. Overall, excellent experience and would definitely recommend staying here.

24/05/10 | Link | Rating: 5.0
200. Armen S.
I loved my recent stay here. The bathrooms are out of this world! The fitness center is the best I've ever experienced of any hotel.  No expense was spared in their weight training equipment.

The spa and the indoor pool are outstanding. I enjoyed the steam room and sauna before a very memorable massage service. I just didn't want to leave.

There's a sense of calm and civility the moment you enter this hotel. There's a soothing lavender scent throughout the hotel which I really enjoyed. Service was friendly without being too stiff.

The concierge even arranged transportation to our dinner reservation with their complimentary Maybach. It was my first experience riding in a vehicle that cost as much as house, so that was a treat.

You can't go wrong staying at this hotel. It's costly, but the experience is hard to beat.

14/02/12 | Link | Rating: 5.0
201. Loc V.
One of my top 3 favorite hotels in the country.   Amazing indoor pool, spa, lobby bar and guest rooms.  Service is always top notch and location is terrific with so much within walking distance.

28/01/13 | Link | Rating: 5.0
202. Victoria M.
Very nice hotel, friendly staff, a room with a view (bathroom was a little small).  The lounge at the top of the St. Regis is a must-do! We had coffee every morning at the little cafe next door on the corner...great place to sit and people watch as the cable cars and fire engines fly by.  This hotel is a great choice if you're wanting to tour around on foot as well as use buses, taxis, bart, etc.
The doorman remembered us each day when we return ed and the moment  you walk into the hotel lobby you feel like you're in a different city - it's elegant, calm, relaxing, quiet - a welcoming oasis after a busy day of San Francisco sightseeing and shopping.
Worth the money.

30/03/12 | Link | Rating: 4.0
203. Jenny N.
St. Regis was hands down, just amazing. The staff are very friendly (of course you're paying so much) and made a lot of accommodations whenever requested. I would say this is one of my favorite upscale hotels to stay at.

06/01/13 | Link | Rating: 5.0
204. Babur S.
I am writing a review based on the service my coworkers and I received at the recent Bubbles and Bling event here. We have done many events at the top hotels in the city but the St Regis blew us away with their service and convenience. It is a lot of work to carry merchandise and displays from parking lots all the way to the venue and that's where the ease of all this separates the St Regis from other hosts. The loading dock is located RIGHT next to the valet which is also the front of the hotel. When we arrived we were greeted by the General Manager who offered us carts, boxes, and dollys as well as staff members of the event who helped us load and wheel our products to the event hall. The place of the event was also very close to the elevators and the entrance of the hotel. Everyone was so helpful and made what usually is a tiresome and stressful part of the job very easy and convenient. I definitely recommend hosting events or participating in events at this hotel and the hotel itself is beautiful with a great bar and I heard other people say how amazing the rooms and service are. Can't go wrong with this hotel!

12/11/13 | Link | Rating: 5.0
205. Maggie C.
We stayed for 2 nights in December while traveling with friends. The location of the hotel was convenient and walkable, and our room was very nice, with a great view towards the south. We could hear sirens in our room, though not as loud as our friends, who were on the other side of the building. We took full advantage of all the amenities in the room, though were SHOCKED by the outrageous pricing of room service, as well as the "bath" packages they offered. Very comfortable bed & sheets. We would stay here again!

05/02/13 | Link | Rating: 4.0
206. Kristen S.
I've only come here for drinks and spa treatments, so this is not a review on the "hotel" experience per se.

That said, if you're in the mood for a few quick drinks in an elegant, modern, upscale place in SoMA, St. Regis would rank high on your short list.

Their spa is super relaxing, too.  I love how the pool is practically deserted during the day.  You can have lunch sent to the poolside, lounge around, and sip cocktails in complete privacy.  The place is always tidy, clean, and comfortable.  Soothing to just think about it!

06/06/08 | Link | Rating: 5.0
207. Luis Pablo A.
Great hotel, fabulous rooms and good service. Expensive but good value for the money.
Great meeting rooms!

16/05/12 | Link | Rating: 4.0
208. Peony H.
awesome! great service from the point of making reservation till the point of check-out.

19/03/14 | Link | Rating: 5.0
209. Drew T.
Unparalleled amenities and unnecessary extravagance. Very hard to get a reward room here though :(

if you've got cash to burn, this is your place.

03/08/10 | Link | Rating: 5.0
210. Narilka A.
We stayed here for six nights, and I absolutely loved it.  We've done a fair amount of domestic traveling this year alone, and the St. Regis easily is my favourite hotel I've *ever* stayed in, even over the Ritz-Carlton and the Penthouse of the Bellagio.

Our check-in was a breeze, with the lady that checking us in being extremely friendly and seeming to genuinely enjoy her job.  She mentioned that she would be around all week, so if we needed anything, to let her know.  On numerous occasions, when I returned to the hotel, she would say, "Welcome back, Mrs. A." as I passed.  When we asked her a question she wasn't suited to answer, she walked us over to the concierge, even though he was not more than fifteen steps away.

The bellman that brought up our luggage was excellent, showing us everything we needed to know about the room, and offering to call the butler to unpack us.  As other reviews have mentioned, the rooms have a newfangled control that does everything for the room, including lights, drapes, climate, and calling.

The fire station is located just a block away, so when you're in the lobby and walking around the neighborhood, you'll hear a lot of fire engines.  We didn't realize the station was so close on our first night and wondered if the entire city was burning down.  On the fourteenth floor, however, I'm not sure we ever heard the fire engines.  Maybe once, when I was sitting right against the window, quietly.

What *isn't* quiet in the room, however, is the slamming of the other doors of the guest rooms around you.  I LOVED everything about the St. Regis except how much you could hear doors slam while in your room.

Although I guess it is worth a note, even though I don't care about TV, they have recently undergone an "upgrade" to their TV service, so right now all it has is regular cable, no pay-per-view movies or even the hotel menu for things like checkout.  The tech we talked to said they had the menu thing working, but then it stopped, so they've been working on it.  It's a temporary problem, I'm sure, but probably something worth mentioning if you're planning your stay in the next few weeks.

The room was quite spacious and comfortable.  The shower cap, emery board, Scope, and loofa scrub was in the drawer to the right of the sink, if you're looking for those.  There wasn't any mini-toothpaste though.

The concierge gave us complimentary tickets to SFMOMA next door, but forgot to mention it's closed on Wednesdays (which is the day we got them from him with the intention of heading straight over).

When we went to go have dinner at Fisherman's Wharf, we asked the valet if we could get a cab.  He asked if we'd like to use the house car instead, which was nice.  It's complimentary if the house car is in, and it's between 6-10pm, apparently.

Overall a great experience.  We'd previously stayed at the Hyatt Regency at Embarcadero, but I think the St. Regis has won us over.

10/12/11 | Link | Rating: 4.0
211. Abdullah A.
I stayed here for a weekend during March of 2012, I had booked an Astor suite.  

I really liked this place and I would come back considering its one of the best in the city.  There are not that many 5 star choices in San Francisco besides this place, the Ritz Carlton which I've never been to but from the pictures it looks like it has artifact furniture, and then the four seasons which also lacked with the modern luxury I'm looking for.

The service here is excellent, you won't be disappointed.  They room however, although was a suite, seemed cheap in some ways.  I didn't like the pencil legged furniture at all, but the view from the room was spectacular and made up for it I think.  The nice thing about the Astor suite is that you are on the corner of the building which makes it feel much more exclusive than the other rooms.

The bathroom was top notch- and I'm really big on bathrooms.  I didn't
like the way the bedroom was laid out with the windows behind the beds, it felt awkward but it wasn't a big deal.  

One of the things we really enjoyed was the bar in the lobby.  It's a fun and lively atmosphere, comfortable lounge chairs, and excellent music.

I do plan on staying here again during my next SF trip, unless by miracle the Marriott group pops open a brand new Ritz Carlton, then by default I will have to stay over there.

17/07/12 | Link | Rating: 4.0
212. Eric L.
I worked at the St. Regis for one of our company's quarterly sales meetings.  

Inside the rooms they have the coolest wide-screen flat panel TV, a touch screen LCD by the bed that allows you to control the curtains, lights, call for butler service and the bathrooms are feature both a shower and a tub.

Our meals were catered by the hotel, and the waiting staff was very attentive and accommodating.  The food was fabulous, I had a lunch of short ribs and monk-fish.  Both were extremely tasty.  

We were able to call the staff on the smallest of details.  One night we requested the butler bring up toothpaste for 2 people.  They butler service came up with 2 packets of toothbrush, toothpaste, floss, and mouthwash.  I was in awe.  Another of our coworkers was chauffeured in the hotel's Bentley that she thought was a great treat.

It really did seem that our high expectations were easily met by St. Regis, and they even managed to surprise us by exceeding those same expectations quite consistently.

Overnight valet parking is about 50 bucks a night

06/12/07 | Link | Rating: 5.0
213. Rada I.
Absolutely stunning hotel. I love the fact that they have butlers on every floor. They have the most attentive staff I've every experienced. If I could live there I would.

23/10/12 | Link | Rating: 5.0
214. Gail L.
**Disclaimer: This review is for the catering department, not the rooms or the hotel in itself.**

I just had a wedding at the St. Regis (I'm a wedding coordinator) and the entire experience was delightful! They have a very well polished, professional and attentive waiting staff and it was such a pleasure to work with their catering manager, Aynslie as well as the banquet manager, Ben on the night of the wedding.  This hotel stood out to me more so then others I've worked at because the food was PHENOMENAL for being mass produced.  Everything from the appetizers to entree to cake to dessert display to the late night snacks! I was told the chefs make everything hand made and right then and there.  I was impressed thru and thru and would definitely recommend this to anyone looking to get married in San Francisco, in a hotel environment.

**Sidenote: I did have the opportunity to see a suite on the 19th floor. Great views, and AMAZING features in the hotel room.  Ultramodern and very clean, they also offered butler service.   Hotel staff was very customer service oriented and very kind.  I'd love to stay there if I wasn't already in SF!**

03/06/12 | Link | Rating: 5.0
215. Martha C.
Last time we stayed - everything was perfect, as usually.
It's pricey, but worth every dollar!

22/04/12 | Link | Rating: 5.0
216. Susan Z.
I watched TV while soaking in a bubblebath.  Yeah.

That's how luxurious this place is.  Is it expensive?  I have no idea, thank god for having successful friends!  Oh man, I loved the little box thing that controlled everything from blinds to alarms to music to room temperature!

I also enjoyed my view of the museum.  I creepily people-watched with my friends for way longer than normal.  The location of this place is awesome, short 15-min walk to Chinatown!

For all the kids out there, just remember this:  That nerdy Chinese kid in your class is gonna grow up one day and be uber-successful.  Do yourself a favour and befriend him/her.

02/05/10 | Link | Rating: 5.0
217. Shahrum A.
If only I could stay here every time I travel

23/01/13 | Link | Rating: 5.0
218. Jessica A.
The only reason why I'm not giving this SR property 5*'s is because I felt as though the service, especially the front desk, was sub-par to every other St. Regis property I've stayed at.

The hotel itself was gorgeous.... loved the design... loved the decor of the lobby area, the restaurant, and of course our room, an Astor Suite.

We were here for the busy 4th of July weekend and also to celebrate our wedding anniversary. I was surprised that the only anniversary "message" given to us was when we checked in - - the front desk clerk said "Oh, Happy Anniversary." lame

We were upgraded to the Astor Suite not for our anniversary, but because I am Platinum. Sheesh SRSF, obviously you missed your mark! Don't you know I'm a Starwood Junkie?? :)

So other than non-existent and dull service each time we walked past the front desk... and not receiving any recognition for our 3rd Anniversary - - I enjoyed our stay here tucked away in our suite, and would consider another stay. (Especially with Starwood's FWN promotion.)

Loved the gym... great equipment, open 24  hours. Loved the fact that they have a Yoga Studio. The pool looked nice, however we did not use it.

Loved the location - - immediately across from the Yerba Buena Center for the Arts. Gorgeous! And there's a bunch of great restaurants in the walkable area.

Breakfast at Vitrine was scrumptious - - I'll post another review for there.

Maybe we had an "off" weekend, where all the front desk agents were snobby. Hmmph! Oh well... just NOT at all the same caliber of attention or recognition that I've received elsewhere.

10/07/10 | Link | Rating: 4.0
219. Joko T.
Typical St. Regis chain as in perfect service, perfect location, perfect amenities.  I got nothing to write other than I am a big fan of the hotel.

11/07/13 | Link | Rating: 5.0
220. Jane D.
Attended an event here and was extremely impressed with the facilities and staff.  Everything was 5 stars.

23/01/14 | Link | Rating: 5.0
221. Katie Anne N.
I recently had the privilege to stay at the St. Regis overnight for a "weekend away while still in SF". I surprised a friend and brought him along for my weekend away. My other friend, a member, booked the room for me and was able to upgrade me to one of their corner executive business suites on one of their highest floors.

One king size bed and corner view of the city later, I found myself immersed in city lights and a romantic weekend night. St. Regis is known to be one of the luxurious hotels in SF. I was not disappointed at all. The long entry hallway brought me to a room that was sleek and inviting. The bed was heaven and the view made the angels sing. The decor was modern design with sliding bathroom doors and a waterfall shower head that came from the top of the ceiling. Everything was magical. As an accommodation for being a member, the late check out was pushed to 4pm!

I spent most of my time in bed, which was where I wanted to be.

08/11/10 | Link | Rating: 5.0
222. Cath M.
Yes... I finally can say I stayed at the St. Regis Hotel, not the residence side!

After having cocktails with the sis downstairs at the bar... she announces to the S.O. and I that she's checking us into this hotel for night. US: what? We have no clothes or what so ever... sis: be spontaneous! US: uhm...

Sis won.

We got our free room at the eleventh floor. Upon walking in... the room was spacious and very modern! I raised the blinds and our view was Mission. It was a glorious...clear night.

Bathroom was huge... shower had a bench... bathtub with jets... TV for the ESPN freak that I am!

Everything was controlled via the phone... so techy... loved it!

The only complaint: pillows were flat.

Sis said we could have ordered a different one... hmm... next time! (hopefully!)

Thanks sis!

18/01/11 | Link | Rating: 5.0
223. Sheena M.
My husband and I are huge fans of the St. Regis brand, always receiving 5 star service and every location we have been to. For years, as we traveled to and from San Francisco, we would admire the St. Regis vowing to one day finally make a stay. When my birthday rolled around, we decided to make a 2 night trip into the city and finally, after years of dreaming about it, stay at the St. Regis.

The day of check in, my husband arrived before me via taxi and checked us in. When I arrived a few hours later, his phone had died while he was waiting for me at the bar and I could not let him know I was downstairs in the valet. The valet service men were completely useless. They made me feel very awkward for waiting in the valet with my bags like I was homeless off the streets. I am visibly pregnant and had my small dog with me, yet none of them offered to unload my bags, try to help me find my husband (who I knew was waiting in the bar), or find my room number. I just sat, in the cold, calling my husband over and over with my car holding up the valet. I was looked at like a huge inconvenience. When he finally came out, frustrated and somewhat confused, he told me about his bar experience. As we walked into the lobby, I came to discover that a substantial potion of it is under construction, including the Ame Bar. My husband and I have been frequent guests of the Ame Bar for over 7 years. We were both completely disappointed that it was closed during our stay. I understand that hotels need to renovate and must remain open to do so, but I feel like it is not fair to pay a full rate when you are not getting a full experience. If we would have known that the lobby and bar were under construction, we would have saved coming here for another time. Instead, we came and had a undesirable time, and will probably never come back. It was like one of the main reasons to stay here was scratched out. My husband was directed upstairs to a "temporary" bar, that he said was laughable. It was so small, and had such limited alcohol selection, and such a rude bartender, he walked across the street to the W for a decent cocktail. After walking past sheets of hanging plastic, past the front desk (where we were hardly ever greeted from), we made our way up to our room.

We had a grand deluxe room, yet, I was unimpressed with the room. Perhaps I was expecting too much, but for around $425 a night, I was at least expecting a room nicer than that of a Hilton. Our bathroom had only a few bath amenities, as if the maid did not re-stock after the last cleaning. The mini bar and snack drawer were also missing items. That night, we ordered room service. Unfortunately, it was one of the worst room service meals we have ever had.

We ordered amongst the two of us: Ceaser salad, chicken consomme, grilled cheese and fries, a pasta dish, and cookies. The food arrived in a timely fashion, but that wasn't the problem. The Ceaser salad- although beautiful in its presentation, was completely impractical and very difficult to eat. The salad came whole- basically a whole stalk of romaine, a giant cheese crisp, dressing on the side- so my husband had to cut up and assemble his own salad. See, this was hard mostly because, even though we were in a grand deluxe room, there was no dining table of any kind in the small room. So he was eating on the bed. Not an ideal place to compose a salad. The grilled cheese and fries arrived cold and the pasta dish was so bland, it could have been from the frozen food section of the grocery store. The chicken consomme and cookies, were fantastic. Overall, the meal was close to $170 for something that was cafeteria quality. We wished we had ordered pizza.

There were also a lot of inconsistencies in housekeeping. The first night we were never offered turn down service, yet the second night we got practically walked in on for turn-down service. The first day there, we were gone for a substantial part of our day, but when we returned late afternoon, our room had still not been cleaned. We were in for the night that night, so we passed on a cleaning and our room was never touched that day.

We were so underwhelmed by our experience here. There was nothing "5-star" about it. We never felt recognized, "taken care of", or pampered- like most St. Regis locations would. Nothing about the stay "wowed" us. The sad thing is, I know this is not the standard for the St. Regis brand. I will still admire the beauty of the hotel, but we do not feel we ever want to stay here again. I do still recommend Ame, absolutely amazing food, just wish the hotel would have met up to our expectations.

31/12/12 | Link | Rating: 2.0
224. Karen L.
Stayed here for our one year anniversary and it was the BEST hotel experience we have ever had! Hotel is beautiful- modern with hints of natural elements. The entire staff from the valet, front desk, butler (yes, we got our own butler!), to the staff at the restaurant were welcoming. It is very formal though- still can't get use to being called Mr. & Mrs. but thats kinda their thing there! They really make you feel like a big shot CEO, even if you're an average Joe like us!
We got a corner suite on the 11th floor, which was all windows with a partial view of Bay Bridge- at night the city lights were amazing! Room was clean and definitely high-end- Christian Grey would approve! ;)
So sad I didn't bring a swim suit bc their indoor heated pool over looking the city was beautiful and accessible 24/7!!
Its also walking distance close to downtown for shopping and right next to MOMA! But if you need to go somewhere further, get a ride in their Bentley! Its free and part of the hotel service!
Yes its pricy but for a special occasion, totally worth the experience!!

29/04/13 | Link | Rating: 5.0
225. Sonia D.
I stayed at the hotel from 2/27-3/4 and it was amazing.  It was actually my second time here and I love every minute of it.  I feel like a princess everytime I stay here.  The minute I get out of my cab until the minute I enter a cab to go to the airport.  I love the smell of the hotel then embraces you as soon as you step foot into the hotel.  Lavendar/mint, what is it???  The lotion they have in the bathroom smells the same!!!!!!  LOVE IT.  Everyone is soooo helpful and nice.  I absolutely love the bathroom and shower.  The shower head is perfect!!!!  

I ordered bf every morning and my last day they ran out of gluten free cereal and gave me whatever they had left and didnt charge me.  Yay..when the butler brought it up to my room he told me he had a gluten allergy as well and wanted to know if I wanted some of his cereal, how sweet.  I was actually taking off to the airport so i was ok but I thought that was very nice of him to offer.  

I can't wait to go back to SF and stay her.  The hotel is the preferred hotel for my company which is great.  I am out here once a qtr and get treated like a princess.  Keep up the great customer service skills.

08/03/11 | Link | Rating: 5.0
226. Mike B.
My wife and I recently took our daughters (1 and 8 years old) to San Franciso for the weekend. The St. Regis made the trip great in every way. The level of service is truly unparalleled. We have stayed at many five star hotels before but non come close to matching the service of the St. Regis. Both of the girls were given free gift backpacks upon check in with age specific items in them, very cool. When I could not find the ice machine in he hallway, I called the operator and she sad "we do not have ice machines sir but I will have a butler bring some right up". Minutes later a butler arrived with a large silver container full of ice. First class all the way. Great central location with the friendliest staff I have ever seen. Nice indoor heated pool and great restaurants. I would defently recommend the St. Regis for your next stay in the city.

17/08/13 | Link | Rating: 5.0
227. Karen B.
PHENOMENAL!! I love the service and quality behind the St. Regis, specifically the Catering department, and even more specifically Aynslie, the catering manager that was a doll and a pleasure to work with.

I hosted my sister's bridal shower at the St. Regis.  From the moment I walked in to tour the facilities to the moment I walked out of my event, the St. Regis left quite an impression on me and my guests.  Aynslie worked with my budget, was very helpful, responsive, and attentive, she even came in on her off day to make sure things went according to plan.

The food at the shower was delicious and of high quality.  Everything was put out like clockwork and on schedule.  I decided on a brunch menu so the panini breakfast sandwiches, brioche french toast, potatoes, and holy crap those were meaty bacon slices were a hit.  I loved the pastries, especially the mini croissants.  
 
Daisy and Seamus took care of us on the day of, and their attentiveness surpassed any of my expectations.  They made sure all the guests had a mimosa or bellini in their hands and never left any of our guests wanting for anything.

If I ever host an event, undoubtedly, the St. Regis (Aynslie) will be at the very top of my list.  I'm still in awe on how everything turned out and how the St. Regis helped me put it all together.

29/04/12 | Link | Rating: 5.0
228. Jojo N.
Please don't drink and drive. How much are DUI's these days? $15K after jail bonds, attorneys, and court fees? I wouldn't know, cause we always have a driver and a fancy schmancy hotel to crash after an inebriated night. (We fancy huh?, ...nail done hair done errythang did!) So we stayed at The St. Regis. It definitely costs less than $15,000....Right? :)
The only gripe: It's too damn dark! They need more lighting! It was very hard for the girls to get glammed up without lighting. Pfft.....

25/11/10 | Link | Rating: 4.0
229. J. W.
Always a pleasure to stay here! Upgraded on last visit and remembered I prefer a late turn down service. One of the best locations on Union Square, short walk to Bart.

12/09/13 | Link | Rating: 5.0
230. Jill B.
I stay at many hotels across the US and although I am local, I like to celebrate by birthday here with my sister and niece.  You absolutely cannot do better in SF than the St. Regis.   The staff is ultra professional.  They always make me feel welcome and really want to make your stay pleasurable.  I'm afraid I have completely spoiled my 11 year old niece who now thinks that all hotels have butlers and a central bed-side sytem that controls the room blinds, light and air conditioning.

If you can afford it, upgrade to a suite.  You will be so impressed with the quality of the furnishings and service you feel like a rockstar!  Last month I stayed at the Trump Hotel in Chicago and the St. Regist SF just blows the Trump away.

03/12/12 | Link | Rating: 5.0
231. Earl S.
First let me say that I expect the best from the St. Regis, especially with 4.6 Google stars. Expecting the best and receiving considerably less affected my decision to give the St. Regis San Francisco one star. I asked for a St. Regis limo to pick me up at the airport when I arrived. They sent an Audi and the driver couldn't fit two suitcases in the trunk. I asked him to put one in the back seat and I would ride up front. He said that insurance regulations prohibited that. The "high tech" room control system crashed twice and the two TV's in my suite broke down several times. I called the "engineer" and she told me that the guests continuously complain about the control panel for the lights, curtains, and temperature controls. She told me to expect it to "crash" again and to call her. The maid service was poor and putting on the "please make up room light" did not work. We had to call housekeeping before we had service. There was one exception when a maid walked into our bedroom after we were asleep to do the "turn down". The maid also took the teaspoon that I brought from home out of the bathroom to measure my medication, apparently thinking I'd taken it from the room service cart. The touted butler service is not what I'm accustomed to for butler service. I never saw our butler and I stayed one week. I've had butler service in other luxury hotels and cruise ship suites and they are very attentive and ask you what they can do for you. When I did call the butler, a switchboard answered "butler service". I was told that I got free Internet access with my $1,000/day suite, but they charged me $14.95 per day. When I left the hotel for the airport, the limo the concierge ordered for me was 20 minutes late. I was told when I ordered the limo that I would be charged if the limo had to wait more than 15 minutes. It had gone to the St. Francis Hotel instead. When I asked if they could get me another car so that I didn't miss my plane, they suggested I "call a cab".

13/10/13 | Link | Rating: 1.0
232. James F.
The only place to stay when in San Francisco. Central to shopping, eating, the water, and even the ballpark, you couldn't ask for more. Rooms are absolutely amazing - the kind of hotel that makes you take notes for when you build your dream home. Get a high corner room for its views, enjoy the awesome room service the next morning, and cross your fingers that you run into the great Willie Brown, a resident of the St. Regis resident suites above the hotel.

01/09/13 | Link | Rating: 5.0
233. Jeremy G.
What does one say about a luxury hotel?  Everything was lovely.  Well, not the shower which only spewed out volcanic water.  Or the mediocre mojito I got at the hotel bar.  But beyond that, it was a nice place to meet up with my visiting family.  And god knows, I could never afford to stay here on my own.  So cheers to the experience!

15/05/12 | Link | Rating: 4.0
234. Ry Ry B.
Overpriced drinks for what you can get at other hotel bars.   They pour some of their drinks from pre-made concoctions.  It was good, but not up to snuff with other great cocktail bars around the city.

31/12/13 | Link | Rating: 3.0
235. Jennifer C. L.
The beds were heavenly!

The gym was immaculately clean.

The valet were the most helpful of all!

I give a round of applause for you my friends!

06/10/11 | Link | Rating: 5.0
236. Jonah K.
Awesome wine list by the glass, great bartenders. I would come back for business meetings or to mingle :)

06/10/12 | Link | Rating: 4.0
237. Karinna Z.
San Francisco's Finest Hotel Experience!  The moment you arrive at the elegant entrance of the St. Regis Hotel San Francisco, you are greeted by courteous and helpful valets; the reception and concierge staff is well-spoken, tactful, and always smiling! This 5 star Starwood Hotel epitomizes understated luxury, because the extravagance doesn't need to be boasted, it is expected.

I love the simple elegance to the design of the lobby. Modern furniture, marble floors, large glass doors, and the sleek fire stone feature in the lobby . It's a perfect hotel for an executive trip as well as a vacation getaway.  

I stayed here for 3 nights for the NASFT Winter Fancy Food Show which was just a block away at Moscone Center.  The Yerba Buena Gardens and MLK JR Memorial are also right across the street and visible from the balcony on the 4th floor outside of Vitrine restaurant where I enjoyed a casually fancy breakfast every morning.

I've also stayed at the Intercontinental which is classy, but if you want a fine boutique hotel experience with more personal attention and luxury at every turn: you must stay at the St. Regis.

It is quiet, peaceful, and relaxing. The hallways are nice and dark and you will almost never see housekeeping dragging around cleaning carts. St. Regis Housekeeping seems to mysteriously sneak in and clean up without being seen! There are remote buttons for "do not disturb" as well as "make up room" services.  The two large windows have remote controlled roman shades which can let in as much or as little light as you desire.

My suite was superb with a foyer and large mirror and entry table, and hallway leading to the bedroom which featured a large jacuzzi tub in the center opening up to the grand bathroom.  Floor to ceiling sleek wooden walls in the bedroom featured a 46 inch LCD television, and hidden closet and mini bar behind the wooden wall.  The St Regis offers every luxury including turn-down service every evening.  I once left a belt on the floor just before dinner and found my room picked up and my decorative pillows along the window sill and sheets turned down upon returning.

Some of my favorite luxuries were the comfortable chaise lounge where i worked from my laptop (wi-fi available for a very reasonable price-$40.00 for my 3 night stay), the separate desk area and large marble tiled window sill, automatic shades, safe large enough to fit my laptop, LCD TV in the bathroom, telephone in restroom, marble lined rainfall shower behind the floor to ceiling glass doors, jacuzzi with access from bedroom, and luxurious bed to name a few!

How many hotels boast a Michelin star rated restaurant on premise? The St. Regis is home to Ame (see my review).  The St. Regis Lobby Bar is also a great place to mingle, have a business meeting over cocktails, or have a bite to eat.  

I enjoyed my stay, and I recommend the St. Regis San Francisco to anyone traveling for pleasure or business! Top-knotch!

26/01/11 | Link | Rating: 5.0
238. David L.
Terrible service. They over charge to pretend to be high end service. Avoid this place there are many other quality hotels to choose from this is not the place to stay at. The pool is weak, work out room isn't bad. But overall there guest services are not knowledgable and lazy. Beware lazy St Regis staff. Go else where especially of you are paying the prices they charge. You deserve better.

The beds aren't very comfortable too stiff. There is no sound proofing you can hear every little thing that happens in the hallways and everyone in the hallways can hear everything you say in your room. So it's not as classy as one would hope for when paying the top Dollar.

Final verdict:
Over priced. I've been to many better hotels. The Little things they do, do right don't make up for the major areas where this hotel lacks!!! Like silence when your in your room and a comfortable bed!

08/07/12 | Link | Rating: 1.0
239. Jennifer M.
St. RichESS...PLEASE read before you eat!

My advice...do NOT eat dinner here unless you're in the restaurant...and you take a loan out. The hotel is very posh spice chic. You know what that means, right?  Thought so.

After having a cocktail or two in the bar, the debate began: to eat here or not to eat here?

Dang I wish I would NOT have eaten here. The bar is nice...if you're in the mood for posh spice chic. We had the poke (it was okee), cheese board (pretty good but small small), New York steak (cut into pieces, good, but not $39 good), and the beet salad (I wasn't that hungry but I was def more hungry than the 2 alfalfa springs and 5 small small beets that I got...and for  $17?!).

$160 later and we decide to trek it on home only to find out that our parking is $50!! Yes...I know we were in S.F. HOWEVER, they proceeded to tell us that if we had just eaten in the restaurant, they would validate our parking aka only $15!!! Ok...we'll just walk the 20 feet from the bar to the restaurant and get our parking validated.

NO, NOPE, NO CAN DO, SORRY CHARLIE, "you didn't eat in the restaurant so see ya later, pay yo $50 buckaroos."

Save your money. Eat somewhere else. This place is not worth it. WORD.

22/05/11 | Link | Rating: 2.0
240. Maria F.
Had an excellent weekend in room 1205. Amazing view, great tub, comfortable bed and incredible eggs benedict made on biscuits (as they should be!) from Vitrine. Really fun lobby bar, great for meeting up with friends. Customer service was excellent and hotel is located a cheap taxi ride from the Mission/Marina/Hayes Valley etc and walking distance to union square shopping and attractions.

22/10/13 | Link | Rating: 5.0
241. Mot Y.
Nice place.  Super high roller cars in front.  Probably the only place where you can park them in the city without a spark plug being thrown through the window.

The lobby bar is fun with stupid old drunk people.  I think I would eat here at some point.

17/11/12 | Link | Rating: 4.0
242. Sunny A.
I'm in love with this hotel. I stayed here once during a work trip and it was definitely an unforgettable experience. It lives up to its 5 star reputation. Heres why:

- room was spacious and meticulously clean
- bed was ridiculously comfy
- bath was huge (and opened into the bedroom)
- shower head was like heaven raining down on me
- bathrobe and slippers were so plush and luxurious
- phone with a touchscreen that had my name on it during my stay. Very cool!
- front desk was so helpful and friendly
- bartender in the hotel lobby made strong and delicious drinks. Free wasabi peas are offered too - my favorite!
- gym was clean and had a lot of machines

I've stayed at plenty of hotels across the country since I travel often for work, and this hotel definitely takes the cake. Can't wait to go back and have someone else take care of the bill again ;)

09/09/12 | Link | Rating: 5.0
243. Laci S.
Mmmm... when I think of the SF St. Regis, I think of class. They certainly live up to their reputation! The rooms are gorgeous and the service was so great.

We actually came here straight from camping, so we were filthy and SO out of place. We were not treated any differently and were checked in promptly.

If you are ever in SF, make sure you splurge on a night or two at the St. Regis! You wont regret it!

19/02/13 | Link | Rating: 5.0
244. Stephen T.
This is one of my all time favorite hotels because of the design, the location and the staff.  The St. Regis San Francisco hotel enjoys an artful address, with the Museum of the African Diaspora located within the hotel and the renowned San Francisco Museum of Modern Art next door. This luxury San Francisco hotel defines the modern day interpretation of the St. Regis legacy that began over a century ago.

09/11/13 | Link | Rating: 5.0
245. Steven H.
I have stayed here four times over the past three years, and have decided that it has the most beautiful rooms of any hotel in which I have stayed in the US.  They are tranquil, flow well, have ample sunlight and wonderful views.  The beds are huge and outlandishly comfortable.  The bathrooms are so user-friendly and chic.  Love that rainforest shower head and marble bench in there!  It is amazing that this hotel is at least five years old and the room carpets still look and feel new.  This is one well-maintained hotel!  A previous reviewer (Ryan S.) described the St. Regis as "sexy" , and oh, it is indeed.  Even the elevator lobbies on the guest floors are beautiful.  They weren't kidding around when they designed this place (I think they used Yabu Pushelberg, a very good firm - yabupushelberg.com/#proj… ).

The public spaces are beautiful.  Vitrine is a serene place to have breakfast, and the oatmeal is excellent.  The spa is very nice, and every massage I have had here has been superb (and pricey!).  The front desk staff and concierges could not be more friendly.  This could have easily been a fashion-victim hotel like the W's, with clueless and aloof would-be models on its staff.  Luckily, they chose attractive people who WANT to be helpful and pleasant - and they are!  There is no elitism here as far as I can tell.  I like the diverse clientele this place gets, as well.  

I hope my company continues to negotiate a great rate here.  I will be returning for years to come if that will be the case!

26/09/10 | Link | Rating: 5.0
246. Joseph L.
Quality. Quality. Quality.

Sure, you pay for what you get here. Be amiable and act like you're meant to be here (no duh, for what you're paying to stay here) and it's one of the more classier establishments in SF that you'll encounter.

Rooms are beautiful. Location is great. Then there's the lobby and Ame + nearby Yerba Buena Lane with great food.

All in all, an exquisite experience! Gosh, I sound like I work for them ... sadly I don't and wish I could get comp'd here or something like Vegas haha. Wish I could come back more often ...

02/07/12 | Link | Rating: 5.0
247. Matt B.
We were staying at another nearby hotel and it was just not clean. Too much dust and who-knows-what for my delicate, allergy ridden constitution. So we made the decision to check into the St. Regis. What a great decision. The room was delightful and extremely clean. Bedside buttons controlled the shades and lights. Bathrooms were well appointed. The staff was helpful and attentive. Great views of the city from our room. Working with a laptop at the desk was extremely comfortable, I think there was even an Herman Miller Aeron chair. But I might be imagining that. Overall, this hotel earns whatever multiple-star honors it receives, and definitely would stay there again. One small critique, i asked the bar for hot water and they gave it to me in a dirty carafe. Eek. The room service was much better than the bar service.

21/05/13 | Link | Rating: 5.0
248. Pheel W.
Poor services. very poor.... the staff there got nothing but a poker face. they rarely greet on guests to make ppl feel welcomed.  even the baggage carrier would just stand there and ddid nothing while we pull our car into its driveway.

during the check in, their staff (seemed like an intern.  knew nothing but was assigned to handle the desk) made one same mistake THREE times. and even until the last day we checked out, the mistake was still not corrected by her supervisor...i guess no one cares there...

but all these are not the worst.  where they place their clean towel makes me so disgusted...  they put them under the hand washing sink without any cover.  i can see the pipes and the towels so close to each other.  

so after all these, i wonder...how does St Regis SF deserves its five star?

13/03/13 | Link | Rating: 1.0
249. Susie C.
Came to this hotel too for my bride's getting ready prep. She had a suite on the 15th floor if I recall correctly.

This space is SOO gorgeous. Upon walking in you will immediately feel like you're in a  modern home. The bridesmaids and I were joking around about how we could seriously just live there.  The lighting int he space was filled with bright and natural lighting! It really just gives this place such a lifted feeling.  Other hotels will generally lack  a lot of lighting and will be dim in the rooms even with the lights/lamps turned on.

The space also had huge windows that oversaw the city.  My bride was very fortunate to have gotten a space that faced the Metreon Center :0 Absolutely gorgeous!b (see photo attached).

The suite had a dining area, a living room area and a huge bedroom coupled with a gorgeous restroom.

This space was not cluttered and made it very easy for me to bring all my stuff in and set up without any issues.  One of the things with a lot of other hotels may be that sometimes there is such a small space with so many things to fill the space that you can barely move when people are actually inside. The St. Regis was not.  

It was a mix of modern sophistication and classy luxury.

03/09/12 | Link | Rating: 5.0
250. Tiffany T.
I've stayed in several hotels in SF while on business. The St. Regis is undoubtedly the creme de la creme of hotels in downtown SF. From the moment I walked in, I fell in love with the chic meets zen ambiance. From the fire place in the lobby to the marble lined decor, everything about the place was classy.

The amenities offered was also impressive.They have a gym and pool like any other major hotel chain but the quality of these things are another level. The gym is always clean and full of top notch requirement. It is more than twice the size of any other hotel gym and was never crowded when I went during my stay. They also have a saltwater swimming pool with plenty of cabanas to relax around it.

The staff here are among the most knowledgeable and friendly staff. I was pleasantly surprised when the receptionist greeted me by my first name during my second day there. I only met him once briefly when he checked me in and he remembered my name. Furthermore, the doorman helped hail a taxi and instantly memorized my work address to recite every morning after just the first day. I was truly amazed by the service and attention to detail at this hotel.

07/06/13 | Link | Rating: 5.0
251. Sarah S.
This is my favorite hotel in SF. A group of girlfriends and I stayed here over the 3 day weekend to celebrate by birthday and the service was impeccable. The hotel staff sent over a bottle of champagne wishing me a happy birthday which we found when we arrived back from dinner. A complimentary Bentley is available to guests after 6pm going short distances around the city. We had brunch next to the magnificent indoor pool (which overlooks the city) and indulged in spa treatments.

The rooms are fantastic as well. The blackout drapes really help! We slept in late as a result. The main reason I continue to go back to the St. Regis is the remarkable service you receive as a guest. A+ all the way around.

03/09/13 | Link | Rating: 5.0
252. Jennifer L.
This hotel is top notch!  It is very clean and everything (for the most part) feels new!  The only thing I would not is that the carpet in the halls on our floor probably needed to be replaced as they were worn down.  We stayed in room 1802 and I loved it.  It was a corner room. Big, bright and just beautiful!   There was some construction on one side (not close enough to hear but did make the view not as nice)  but there is always construction in the city.  The other windows had a great view!  

The front desk staff was great!  Very friendly!  We wanted to order a limo last minute and the concierge was extremely helpful and made it happen!  The hotel bar is very nice to grab a quick drink before hitting the town.

The only downside was that we waited in our car for 10 minutes before someone helped us Valet.  They helped a few people before they got to us that arrived after us which was kinda of annoying since you pay a hefty price to park in the hotel garage!  

Although it is pricey, I would definitely stay here again!  I would recommend requesting a floor on a higher level.  The city streets can get pretty noisy!

19/10/12 | Link | Rating: 4.0
253. Lynn S.
My room was beautiful, the daily cleaning service was excellent, and complimentary amenities were replenished when necessary. Every additional service, like butler services, spa services and room service was extremely pricey. I had no complaints until somewhere outside my city view window the late night commercial garbage pickup began. Although my room was on a high floor the echo of dumpsters being emptied was not a sound I could sleep through. Shaking metal, sliding glass bottles, and lots of banging was magnified by the tall buildings around the hotel during several nights of my stay. Booking into an urban hotel we expect city noise, but this was surprisingly loud.

Two unique interruptions: Young guys sharing a suite down the hall returned in the early morning hours from a Giants' game, etc., in a celebratory mood. They jiggled the handles of guest rooms as they made their way down the hall which naturally startled me from my sleep. Security was called and within minutes everything fell silent as the wanderers were ushered into their proper room. Another night I was awakened at 3 am by the yipping of a small dog. It was short-lived, but disruptive. Why locate pet owners traveling with their companions in rooms near guests without dogs? (The hotel kindly offered 500 bonus points as an apology when I complained at the end of my stay).

The restaurants and lobby are attractive. Several private cocktail parties and dinners coincided with my stay. There's a cheery doorman who gladly secures taxis for guests and front desk phones are answered courteously. This hotel is offers access to luxury services on the premises as well as proximity to the financial district and the Museum of Modern Art, all of which I enjoyed thoroughly during my stay.

09/05/12 | Link | Rating: 4.0
254. Brittany F.
Well don't mind if I do!

The St. Regis is a really great hotel. The rooms are modern yet sophisticated, warm and comfortable. I love the bathtubs and room controls next to the bed that allow you to dim the lights, lift the drapes, make a phone call etc. With all this technology there was one thing missing. I do wish they had iphone chargers in the room. I liked the TV and they had all the latest movie theater movies (hello MI III).

I was disappointed that there were no chocolates on my pillow at turn down. I always appreciate little touches like that. But they did give a couple bottles of water a day, which was nice.

The staff were friendly and accommodating. The location is very central with tons of shopping and little cafes nearby.

The pool is really beautiful albeit indoors. I never remember to bring a suit when going to a city hotel anyway. The Remede spa was very modern and clean feeling and the gym had nice new equipment but did not have good elliptical machines or a stretching area.

I will definitely stay here again!

12/04/12 | Link | Rating: 5.0
255. Geoff G.
Stayed here for a couple of nights when I was in town for business meetings.

PROs:

- My room was very quiet.  This is the #1 thing I'm looking for in a hotel, and the St. Regis delivered.  Even though I wasn't far from the elevator there was no noise in the halls, no clunking ice machine all night and no rattle from the HVAC.

- Staff: All the staff were professional & friendly.

CONs:

- The room is part of the hotel trend to be 'modern and trendy.'  For many this would be a plus, but for me it's annoying.  Big doors that open the tub onto the bedroom.  Frosted glass everywhere - It's annoying.

- No ironing board and iron in the room.  Again, perhaps no biggie for people, but for those travelling on business it's a must.  I know I could have rung down for one, but at midnight all I want to do is iron my shirt for tomorrow and go to sleep, not sit around waiting for someone to deliver an ironing board, then hand over the inevitable tip.

- Finally, an odd one:  I was having drinks in the bar with a client and we were solicited by scantily-clad airhead prostitutes, asking if we wanted to 'party.'  Now don't get me wrong, I think prostitution should be 100% legal, but I think the St. Regis should keep a better eye on things to ensure hookers aren't soliciting clients in their bar.  I don't care if they're selling their bodies or encyclopedias - The only people I want coming up to me in a bar is the wait staff.  As hotels like the St. Regis try to blur the line between hotel and nightclub this sort of thing is going to happen, and they need to keep a better eye on it.

04/06/13 | Link | Rating: 3.0
256. Pauline L.
My husband and I spent an amazing weekend in one of the St. Regis' Astor suites, which overlooked the downtown city lights with its sweeping panoramic windows throughout all of the rooms.  The rooms are sleek, modern, and decked out in high-tech gear from the room control touch-screen phones, blu-ray DVD player in the entertainment area, television in the bathroom, remote-controlled curtains and blinds, and Bose speakers.  It's utter luxury inside the suite --we immediately donned our plush robes and sank into their soft, downy beds.    

This is a place that treats its guests like royalty.  We received impeccable service the moment we stepped foot in the door and throughout our stay--from the escort to our room, ice delivery from William the manager himself, delivery of complimentary fine chocolates and strawberries to celebrate our anniversary, use of the "butler" service to bring me a bag that I left in the car, and a call to bring fresh, french-pressed coffee and biscuits to our room.  While we didn't use the "butler" service to the maximum (i.e. shining our shoes, unpacking our luggage, or pressing our clothes), it was surreal to even entertain the idea of having a butler do such things.    

We especially enjoyed our conversations with Craig, one of the front desk staff members, who enthusiastically recommended various dining and lounge spots nearby.  While we didn't get around to this, guests at the St. Regis also had the perk of catching a ride in the hotel Bentley (in a 2 mile perimeter).  The large, indoor pool, which is rare for some nicer hotels, also boasts a great view of the Metreon area.  

For the ultimate fancy "staycation" in the city, or if you want to just feel like a glamorous jet-setter, the St. Regis will not disappoint.  It's expensive, but a stay here is worth every sweet penny.

28/07/13 | Link | Rating: 5.0
257. Jen A.
The St. Regis is absolutely beautiful, the rooms are gorgeous and the view is spectacular. Aside from what you already expect of this place, because it is perfect. I'll review this hotel from a different perspective because well..why not? Long story short, was able to tour rooms, event areas, etc. Having a tour of the entire place gives you a deeper appreciation of the interior, exterior, and the overall quality. The staff here is very attentive to needs and go out of their way to answer any questions or concerns. That alone tells you enough why a hotel is outstanding.

02/02/14 | Link | Rating: 5.0
258. Jennifer B.
Chic and modern

A beautiful, luxurious hotel. You can use Starwood points to stay in one of their beautiful rooms. They have a great tub, beautiful marble floors and counters, soft sheets, electronic controls, and soft slippers.

A couple drawbacks are - the walls are thin. Our neighbor had a fight with his partner and we could hear it loud and clear. We could also hear him opening and closing the closet doors over and over. They will have a $300 deposit on your card without telling you and it won't go away for days so it looks like they charged you $300. This should be mentioned at check in or on the bill b/c we had to call why there was a $300 charge on our credit card statement when we got home. At check out they said we were all set so it was confusing and a turn off.

11/10/12 | Link | Rating: 4.0
259. Paul B.
Gotta love a hotel away from the touristy areas.

I came here to visit my sister in San Francisco and picked downtown because it wasn't to far from her place, plus it's just walking distance to Union Square (Outdoor Shopping Mall).

Our hotel was in the financial district and the streets can get pretty busy but we didn't care since we mostly just walked.  Staff here are friendly, lobby and bar area looks pretty chic in style and very clean. The room was on a high floor so we had a pretty good view of the highrise towers and the Oakland Bridge and ever morning the fog would roll in but it would eventually burn off by noon.

It's walking distance to Union Square, so they have a plethora of designer shops and some stores for the average Joe.

The one thing I disliked about this hotel was you had to pay for wifi but overall this hotel has truly worked out for me and gave me a different view of San Francisco besides the tourist areas.

24/10/12 | Link | Rating: 5.0
260. Libby J.
The St. Regis transcends eras. When you enter this classy establishment, you feel like you're in a time machine taking you back to a time when pearl adorned women relax while sipping a cocktail and hotel frequenters chat cordially as they pass each other by. Maybe this is the 1950's? But I wasn't born early enough to know.

In a central area of SF surrounded by Yerba Buena Gardens, the Moscone Center, and absolutely delicious cuisine, the St. Regis is located in the perfect area. As a resident or a visitor, you will never tire of the location.

One of the outstanding factors at the St. Regis is the service. The staff are top rate and always willing to go the extra mile to please guests. They are always happy and immediately brighten your day.

Not to even mention the rooms and residences which have a little bit of an antique flair, yet are still modern enough to be aesthetically pleasing.

I have nothing but good words about the St. Regis!

17/10/12 | Link | Rating: 5.0
261. Ken H.
San Francisco remains one of my favorite cities in California, where St Regis San Francisco remains my favorite hotel in San Francisco.  The rooms were in impeccable condition as same as my previous visits and it was very clean and modern.  I love the fact that I could simply control the lights, drapes and temperatures with a touch of bottom.  Their bed, linens, and towels were very good quality either so I can always count on a good sleep at night.  The gym facilities is still one of the best in town, and the pool is what I like the most after long day of work or fun to relax and unwind.  I loved the concept of 24 hours pool and its well-kept.

One thing that I would like to thank is the front desk associate Karina.  I meant to write this review sooner but I was really busy but I did not forget about her excellent service.  She was very professional yet friendly and helped out with my requests in a timely manner.  Her work should be recognized and I will definitely recommend this hotel to others when choosing hotels in San Francisco area.
I

05/11/12 | Link | Rating: 5.0
262. Michael A.
What can I say about the St. Regis - currently my favorite hotel in San Francisco.  Excellent location, great views, sublime service, beautiful ambiance (no hookers in the bar here - I'm looking at you W Hotel) - I could live here.  Wait a second, they have residences?!  Looks like I'm not the only one with that idea (I don't even want to see the price tag).

We were very well cared for by manager Daniella at the front desk our last stay.

02/09/13 | Link | Rating: 5.0
263. Cat C.
When you think of a luxurious hotel in SF what's one of the names that comes to mind?  The St. Regis of course!  My bf booked a room here for my birthday because he knew I was always curious about this high end hotel.  While our massages at the Remede Spa was so relaxing and enjoyable, the check in process here was not!  

We tried to get into our room a little earlier about 30 minutes early.  The lady that helped us at the front was a little cold but told us we could be upgraded to a bigger room and that the room wasn't ready yet but that they'd call us.  We went back about 3:15 to be helped by another woman at the front and she said the room still wasn't ready but that housekeeping was cleaning it now & that we'd get a call when it was ready.  Finally at 4 he went back to the front desk & said to forget the upgrade & to just get a regular room because we needed to shower & get ready for 6:00 reservations at Gary Danko.  He asked her why the wait was so long and she said that they had Starwood Preferred Guests (I am one as well) check out late which backed up a bunch of rooms.  We were finally given room keys though.

Upon arrival to the room I awed at the light and curtain controls (think Encore/Wynn in Vegas) & the dual head shower (one right above you).  The toiletries were from Remede Labortories (exclusive to St. Regis' Remede Spas), but a little too minty for me, but of course I used it since I didn't bring any toiletries.  Pretty quiet unlike some other hotels that we've stayed it in the city.  And we loved the beautiful infinity pool!  The decor was nice but as bf said, we were expecting a little more due to its reputation.  Valet wasn't as speedy either.  On one occasion, we called the valet after we turned in the car & got up to our room because I had left my change of shoes in the trunk & needed it for the next morning.  So bf had them get it out of the car & he met them downstairs to get them, I thought it would be quick, but he was gone for at least 20 minutes!  

The guy checking us out the next morning was very friendly and thorough yet quick enough for us, so props for him.  So torn between a 3 & 4, but I'm going to have to go with a 3.

06/09/11 | Link | Rating: 3.0
264. Honest A.
Overall we liked the hotel. Stayed in a suite for 7 nights. The design of the place is great, lobby and everyone there is quite helpful.

The one thing that was really weird is the room service people. Some of them were totally nuts and would take literally 15 minutes to put the food on our dining table. Eventually i just took the food at the door as i didnt want them in the room, crazy nuts.  I think they much be union workers because there is a huge difference between the room service people and everyone else.

Beware - $50 per night parking you can park for half this a block away.

05/09/13 | Link | Rating: 4.0
265. Cecilè C.
I arrive from a short flight from LA, get into my room and there is a box of chocolates, and fresh flowers.  I don't eat chocolates but the flowers was a request to brighten my day.  The staff was on point, friendly, and willing to take care of my every need from the point I arrive.

Top notch service.  highly recommend.

26/04/13 | Link | Rating: 4.0
266. Mike A.
Imagine what it would be like if you got to heaven and you were greeted by the co-host of Regis and Kelly - the one that isn't still hosting the show today. That's this place. Well, that's the name of this place.

What a nice hotel! I can't count higher than 30 but I think I have stayed at maybe twice that many hotels in my life, and this one was one of the best that I can remember. I stayed here for a night for my lady friend's birthday. We received a complimentary upgrade after she made sure to mention that it was her birthday upon check-in. Good job, girl.

The shower was dope. The gym had everything I needed, so even though it was small, I was happy. Which is what my lady friend used to say ... to her ex. Boom.

Everything was very clean, very nice, and the staff were very pleasant and helpful.

Stay here if you want to feel classy or if you have four or five hundred dollars that you absolutely hate.

02/01/13 | Link | Rating: 5.0
267. Eliana T.
Great, comfortable, clean hotel. Sandra in the hotel bar was AWESOME. The saltwater pool was a nice treat after a long day exploring the city, and to kick off the morning. The only negative - we had what could potentially be two adjoining rooms and the people staying next to us were extremely loud the last two nights of our stay. Not the first hotel I've stayed at this has happened and unlikely to be the last but it was a bit surprising given how nice everything else was the quality of the brand/property. We had a jacuzzi tub in our room that was fabulous and a great view of the city in a central location that made getting around easy. Will stay again!

29/07/14 | Link | Rating: 4.0
268. Kevin S.
[PREAMBLE: So, as a consultant and weekly traveler, I figured it was time to now start reviewing the hotels I have stayed in over the past year (I will only be reviewing hotels I have stayed in at least twice).  To provide a little background, I am Starwood Platinum, Marriott Silver, and Hilton Gold, so I expect to be treated well anytime I stay at one of their properties.]

Corporate rate I pay at this property - $308/night

VIBE:  (4 stars) Highly upscale - this is not a place for casual happy hour, much more business vibe.  Drinks are extremely expensive but the service in the lounge was tip-top the two times I imbibed.

ROOMS: (5 stars) - The rooms are top notch and very classy. The technology in the rooms is first rate (everything can be changed with the touch of a button), and if you are SPG platinum (and you remember to ask), you have a decent shot of being upgraded to an Astor Suite, which is a wonderful setup!  The  bathrooms are sizeable and have separate standing showers, and the toiletries are the only Starwood toiletries I take home.

SERVICE:  (5 stars) - St Regis has a reputation for good service, and the SF location absolutely delivers.  They have helped secure hard-to-get dinner reservations, have a wonderful luxury car service that goes until 9pm (Acura with the W hotel stops at 7), and they store all of my preferences so I never have to make requests (specific newspaper each morning, shoeshine, bottled water, etc).

Ancillaries:  (4 stars) - I have not had room service here (I rarely do room service in a hotel in SF because it is overpriced and there are just too many good eating options in this city) or tried the mini-bar.  The internet connection has actually been quite good (it is complimentary with Platinum Status).  The gym is the best among the Starwood facilities I have tried.

The Bottom Line -  This hotel has a  great location (slightly secluded entrance but close to a busy area, 5 minute walk from Montogomery BART, 10 minute walk from Equinox gym), and a very classy vibe.  Although pricey, this is worth a splurge if you are so inclined.  Having status goes a long way here and is recommended.  At this point (23 weekly stays among 8 hotels), the St Regis is my favorite.

15/11/12 | Link | Rating: 5.0
269. Nate K.
I stay here a lot (8-10 times a year) since the hotel has opened because family lives there. Unfortunately service, specially at the front desk has deteriorated over the years. Rooms have been wrong multiple times, my wife and daughter were booked into a room someone else was still staying in.

Today we went to check in and were told a room would be another 30 min, (no problem I thought) and they would call. I asked for a room away from the elevator, "no problem, sir" and for the bags to be in the room. "I'll make a note of it and it won't be a problem."

6 hours later no phone call. Wait in line for 20 minutes to check in, only two people were in front of us. Get told someone forgot to make the right note for a phone call. I ask about the bags, (that didn't happen) and where the room was located. Am told it's away from the elevator. Go up to the room and it's right next to the very loud elevators. Call for the bags. Wait 20 minutes and get a phone call they can't find them. Give them the tag numbers again and the bags finally show 10 minutes later.

For the price these things should not happen.

On the plus side it's a very nice building and the bar and restaurants are amazing. The rooms are very well kept. The front desk needs some serious work. Judging by the fact that every time we stay it's a whole new group that's probably not going to improve anytime soon.

16/08/14 | Link | Rating: 2.0
270. Wendy K.
~* Great service, decor and beautiful modern updated rooms. Friendly staff as you'd expect from a St. Regis. We stayed in the metropolitan suite with beautiful views of the city. Joao is an excellent butler~! *~

31/01/14 | Link | Rating: 5.0
271. Mimi T.
We stayed here on our wedding night (even though we live 5 blocks away) and it was the best decision we could have made.

The rooms are gorgeous and the suite was unbelievable! It offered all of the amenities you want and more.

We were able to enjoy getting ready in the room and having friends over for pre-drinks before the wedding.

The wonderful staff here went the extra mile to make sure our stay was memorable. They sent "make your own mimosas" along with our room service the next morning.

My other favorite thing about this hotel is the lobby bar. Hands down my favorite place to get a drink here in the city!

14/05/13 | Link | Rating: 5.0
272. john W.
Ok so Hotel wifi... actually usable. I know, I was as shocked as you are right now, but I was able to get a lot of work done and download stuff I didn't think I'd be able to download. Not fast, but usable and stable. YMMV

Ok I have a soft spot for boutique hotels and Kimpton's in general are near the top of that list. Just such awesome hotels.

The staff was super nice and friendly. When I checked in they were behind on getting the rooms done, they rushed mine and looked all over the lobby for me, then called my mobile to let me know it was ready. Compared to other hotels I've been at and gotten "Come back in and hour, it should be ready then"

The room itself was so so. Small which is fine, it was just me. My friend got a "king room upgrade" of some sort and his room was a bit more comfy for hanging out and chatting. My room was so small the bathroom door didn't really close if you were in the bathroom. Again for a single traveler who wasn't in the room much, no biggy.

The lobby and bar were awesome, the bartender was top notch.

Everything about my stay was great.

01/07/13 | Link | Rating: 4.0
273. Jade F.
For my 100th review, what better place to review than the St. Regis in SF.

I just stayed there this past weekend and had a really pleasant stay with my brother. They updated me to the Astor Suite, which just means there's a living room, on their highest floor, floor 20. The size of the suite is not gigantic, but instead comfortably perfect. I love that they have floor to ceiling windows right next to the bed, I took such a nice nap under the sun in the bedroom. The curtains are automatic along with the lights. Loved the automatic curtains since it doesn't really take much effort and it's easy :)

They provide good and fast service. There's nothing for me to complain about at all within the hotel. The staff outside could be better (doormen) but hey, nothing is perfect, so I don't think I should be expecting perfect, even from a St. Regis. I drove back to the hotel, carried many things in my hand, and the doorman just let me open the door myself. Not a big deal of course, but just thought if he's just staying there and that's his job, might as well help a girl out since it wasn't like my hands were both completely free. Oh wells. That's the only negative thing. Otherwise everything is great.

Much better than Sheraton, Westins, etc. Loved it. I would go back :) I still need to try their Lobby bar! It was about this time last year when I ate at Ame at the St. Regis. Maybe I'll be back next year to try the Lobby bar.

22/03/13 | Link | Rating: 5.0
274. F K.
it was my first visit to san Francisco and my handsome man book very nice suite at this luxury hotel for the week.

the service was great

the pool open 24 hours but the facilities, steam room, sauna and jacuzzi open only from 9 am, and i love doing my swimming early morning and i couldn't use the facilitates

we had great time

20/09/14 | Link | Rating: 5.0
275. Marcus L.
My stay: Two nights. 7.29-7.31   Can't comment on price/value as my stay was taken care of by another party.

Hotel: beautifully furnished. Lobby has a bar and a restaurant.  Only tried the bar and that was good. A floor or two up and you will find another restaurant, Vitrine. Decent breakfast.

Room:  Love it. The restroom is beautiful. The shower is amazing. The rest of the room is furnished nicely. Lots of comfy pillows and the bed was great  ONLY complaint is my room door was difficult. I had to give it a real hard shove downward to open the door each time.

09/09/12 | Link | Rating: 5.0
276. Tina F.
We always love staying at St. Regis hotels but just like what the other reviewers had mentioned, service at this particular hotel is lacking.  I called housekeeping to send earplugs (you can hear the cars at night) and toiletries (I made sure to mention shampoo, conditioner, lotion, facial wash). Guess what? The service person brought a toilet paper. Eh? The annoying part there was that they called our room phone (ringer was loud) which woke up my sleeping husband. But I understand that the do not disturb sign was on. So can't really do anything about that. Anyway when I spoke to the person who brought the toilet paper I told him the same thing that I needed and he brought the items promptly. I figured it was not his mistake but rather the mistake of the woman who answered the phone. She was also arrogant in how she spoke. We stay in different hotels quite often and had not encountered someone who talked liked that. Hotel is a service industry and customer relations is very important.

This hotel also wants to charge hotel guests $20 to use the spa. Their spa is sooooo TINY and I only was going to use the steam for 10 minutes. I couldn't believe that they charge for that so I cleared it with the spa receptionist if they  also charge hotel guest and she said they also charge $20 to hotel guests. We were about to check out in an hour so I decided not to use their tiny spa facility and pay $20 for it. Seriously, this doesn't seem like a 5 star hotel.

I had a great anniversary weekend in the Bay Area and that would have been perfect if only we had stayed in another hotel. We are Starwood platinum and the room upgrade that was given to us was so small, noisy and had bad views. I will definitely check the reviews first next time.  We won't stay here again. Not for business nor for leisure.

19/08/14 | Link | Rating: 2.0
277. Claire J.
This was my first hotel stay at a St. Regis property.  And I was not disappointed.  From check-in to check-out, the staff was courteous, well-trained, and gracious.  Everyone was professional and very nice.

The hotel is well-located for any Moscone Center activity.  It is literally half a block away.  And Union Square is very close as well.  San Francisco is an exciting city with lots of events, shopping, and sites to explore.  The St. Regis is centrally located and very convenient.

The lobby is sleek and inviting.  It's nice to have a drink and hang out there with your friends.  The only thing is that we were there during the World Series, and the TV is way too small.  (minor issue)  All staff acknowledge you and say hi when you pass through to get to the elevator.  Nice touch--doesn't happen that much nowadays, not even at the FS or Ritz.

The rooms are very large and spacious.  More than enough closet space.  The bathroom is huge.  Separate shower and tub.  The toiletries are Remede--very nice.  If you are Starwoods gold and above, you get free Wi-Fi.  Perfectly fine for checking email and basic web surfing.  All room controls are with one remote (kind of like questran)--the shades, phone, music, alarm clock, temperature.  And it worked well too.  The rooms have black out shades which are very useful for naps.  But right next door is a construction site, and unfortunately, it was quite LOUD.

All in all, a great stay.  I would definitely return.

30/10/14 | Link | Rating: 5.0
278. Andreas R.
First class! Fantastic service all around. Modern and clean rooms with great room service. Would definitely return.

02/08/14 | Link | Rating: 5.0
279. sam j.
Ahh, the St. Regis: a beautiful hotel in downtown SF.  If only there was truth in beauty.  On a recent weekend this beautiful hotel fell far short of its four star reputation.
My wife and I and our two kids arrived at 6pm on a Saturday, a full three hours after standard check-in time yet our room was not available.  The Good-Natured Professional behind the front desk offered us a drink at the elegant bar -- so far so good.  But my family and I waited patiently for another hour and 15 minutes until our room was finally ready.  Picture two kids, aged 7 and 8 climbing all over the elegant modern decor watching smart business types blow their Travel and Entertainment budgets.  Not really what you had in mind for a family outing, eh?  It took so long to get us into our room that our plans to take the kids to Chinatown for dinner had to be changed: my kids don't do well at restaurants after about 7:30pm unless a meltdown is on the menu.  Due to the late hour we were compelled to dine in-house at Ame.  It's an excellent restaurant but Tartare of Yellowfin Tuna with Miso-Katsuobushi Vinaigrette wasn't really what my tired kids were craving -- and the St. Regis was certainly not giving it away.
Anyway, back to the room: the Good-Natured Professional stated that she put us in a high room with a garden view but somehow we ended up in a room on the 7th floor with a view of the MOMA brick wall -- modern yes, but "garden view?"  Really?  For $600 per night?  Additionally this was an ADA room with no bathtub -- less than ideal with children.  Still sensing our displeasure, the aforementioned Good-Natured Professional offered us cookies and milk (a nice touch for the kids) but also sent us a chocolate bar which had already acquired a grayish white patina since the expiration date had long ago expired.  Perhaps the confection hailed from an era when the St. Regis was still offering 4-star service.
My wife and I are restaurant owners and we understand the hospitality business can sometimes be challenging.  But I was surprised that the St. Regis could not offer us a better accommodation than one round of free drinks, some cookies and an expired chocolate bar for an egregious check-in delay that forced us to change our weekend plans and a room that did not live up to its promise.  I was even more surprised a gentle email sent to the GM of the St. Regis with appropriate-but-courteous feedback received no reply whatsoever.  What happened there?  Perhaps her inbox is so full of customer complaints that she cannot respond to them all.  Anyway, I cannot recommend the St. Regis as a four star experience.   Remember:  beauty fades but the credit card bill lingers on.

21/05/14 | Link | Rating: 2.0
280. Clara H.
My S.O. stayed at the St. Regis Hotel while attending a conference in SF awhile ago and has agreed to do a quick interview with me about his experience for Yelp. Note that I've taken license omitting bits of his original dialogue in places as S.O. felt that pretty much everything about this hotel named after the patron saint of lacemakers was a bunch of super positive expletives!
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

S.O.: This is without question a *expletive omitted* classy hotel! The lobby looks very sharp with tasteful decoration and interesting sculptures. The staff is professional and helpful. Following checkout someone misplaced the small case I checked at the desk, but they apologized profusely and had it returned in about ten minutes.

Me: Good people. How was the view from your room? What did you see?

S.O.: The windows are very large and afforded a decent view of the city. Blinds are automated so all I had to do was hit a button to let the light in when I woke up in the morning, which was very cool.

Me: Sounds nice! How was the bed? The room? The noise level and such?

S.O.: The bed was a King, and it was large and comfortable. The room was a small suite with a chaise, and a proper writing desk. The bathroom contained a *expletive omitted* lordly bathtub and shower, with a small LCD TV built into the wall. I never turned on that TV or the larger one in the main area - I prefer quiet - but someone else might appreciate them. Heard a little bit of street noise at night, but nothing too bad. Never heard any neighbors for sure.

Me: Any small things or services offered in the room? The usual freebies and the like?

S.O.: Other than toiletries, the St. Regis provides soft slippers and a comfortable robe. They also offer dry cleaning, laundering, and you can leave your shoes to be polished, etc., although I had no need for any of this during my short trip. Turndown service tidies up the room before you return in the evening and leaves a little note indicating tomorrow's weather.

Me: What did you do for food?

S.O.: There are a couple of restaurants in the hotel. One is called "Ame," and I had lunch there. It's pricey but the sashimi salad I ordered was a good, light meal. I also ordered a Stella Artois which was served with a bowl of savory snacks. After the meal I felt like having an Ito En earl grey loose leaf tea, served in a French press, which provided a few leisurely cups and seemed worth the $4.50. The place was super crowded due to conventions, but the service was good and the waitress called me "dear" without sounding too forced. Like the front desk, the staff here seemed to have infinite patience.

S.O.: I forget the name of the other restaurant (it's "Vitrine"), but you could sit down for breakfast on one of the lower floors. It was a classy *expletive omitted* meal. I had French toast that looked all *expletive omitted* artistic and *expletive omitted*. I had breakfast at the Westin Hotel the day I left for convenience's sake, but St. Regis' was far superior. If you have to pay an incredible price for breakfast, you might as well demand quality! One thing I didn't get right away, though, is that you pour your own coffee at both restaurants. I asked for more coffee and was embarrassed because the carafe was already sitting on the table!

Me: What's around the hotel? Anything cool?

S.O.: The hotel is in a convenient location by the Moscone Center and Metreon Mall, right in downtown SF. A safe area with nobody yelling *expletive omitted* obscenities or crazy *expletive omitted* in the middle of the night, which is nice. There are other trendy hotels nearby, like the W, where I grabbed a drink with some colleagues.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Me: Final thoughts?

S.O.: The St. Regis is the nicest place I've ever stayed at in San Francisco. One feels fancy set up in such swank lodgings. Plenty of amenities, though I didn't get around to using most of them. Best of all, there were no cats! When we become disgustingly wealthy we can go together sometime.

10/05/13 | Link | Rating: 5.0
281. Tim S.
I attended a private corporate party here during a conference recently and was impressed by the interior, the service from the staff, and the quality of the food and drink available.  Very memorable evening, very highly recommended.

13/03/14 | Link | Rating: 4.0
282. Cindi R.
I spent 2 weeks here for work this month.  After my first couple of days/nights, I was ready to give it 5 stars.  Here's why I bumped it down to 4.

No coffee pot in the room.  I don't like having to pay for coffee delivery every morning or leave my room for coffee.

The refrigerator is useless, unless you pay $50 for the staff to remove the minibar food.  Dislike.

No microwave in the room.

No ice machines.  The turn down service brought a bucket of ice every night, but I like to be able to get ice whenever I want it.

No outlets next to the bed.

Sink didn't drain, and this was every day.  Some of my coworkers had the same problem, so it is not an isolated event.

My company paid for a catered breakfast in a suite every morning, and the scrambled eggs were awful.  The two weeks we were there, they only served bacon twice.  The rest of the days they served chicken sausage, which was ok, but come on, it's not bacon.  The "hot" breakfast items were about room temperature a couple minutes after being left in the suite, I guess because they didn't light those warmer things under the trays?

Here's what makes the hotel AWESOME:

A full size bottle of Napa wine and dried fruit and nuts waiting for you when you check in.  

The shower.  I've never wanted to take a whole shower home with me so bad.  The water gets hot instantly, and the rain shower head is just awesome.

The bathtub.  It's huge, it fills lightning fast, and it's positioned so you can watch TV while soaking.

TV in the bathroom - yes!

Very comfortable bed.  I'm actually going to buy the pillows.  

Blackout blinds!  I never realized how important a good blackout blind is when trying to catch that extra hour of sleep after the sun comes up.

The service is top notch.  The maids do an outstanding job of cleaning, replenishing complimentary water bottles, slippers, organizing your toiletries and cosmetics - really fantastic (except for the one day that they forgot to take my laundry and didn't replace the dirty wine glasses).  If you call for something to be brought to your room, it happens within minutes.  I had room service once, and the club sandwich and fries were fantastic.  At breakfast, the bacon and fresh fruit definitely get 5 stars.  

I will stay here again on my company's dime, as I have to work in San Fran from time to time.  Don't think I could afford to stay here on my own.

16/06/13 | Link | Rating: 4.0
283. Alice K.
As a SPG member for over 10 years and staying at the variety of SPG Hotels around the world from the Sheraton, the Westin and the W Hotel, St. Regis has always been one of my favorites, but this time, I'm really left disappointed. I received an e-mail the night before WELCOMING me to the hotel, but letting me know that they had to move me to a room with a KING Deluxe, instead of the 2 Queens that were reserved, apparently the hotel was sold out and they had to move their guests due to the construction on the museum next door. Okay, no problem, as long as my room was quiet and no foot traffic above me. Why I asked for two queens, was because my son was with us on our trip, so they had to bring in a roll away for my son, which was placed right at the end of a King bed, making difficult to also walk around the tiny room. What makes my stays even more special is I've ALWAYS received upon arrival from the W Hotels and the St. Regis in Dana Point, a hand written letter welcoming me back with some sort of nice edible gift, but I'm a bit disappointed, especially since the fact that we were moved to another type of room. It's would have been a nice gesture for the inconvenience. AND what happened to room turn down at night? After coming back from dinner, this is primarily important to me, since I like having a bucket of ice for my water. I'm just baffled with the whole experience.
I hate to sound like a Hotel Snob with this review, but for anyone who is going to pay $$$ for this hotel, I really hope you get your moneys worth. Luckily, I use my SPG points to stay here, but I rather save my points and walk 1 block to the W Hotel next time.

11/08/14 | Link | Rating: 3.0
284. Priscilla N.
Oh me love me the St. Regis....especially during the Holidays, soooo pretty. Great decor and the trees, oh the Christmas trees...sooo pretty.

Food....great, i'm totally into it. Of course price will hurt the wallet a little, pero no pasa, its the St. Regis don't expect to come on a budget. Have fun and splurge a little.

:)

30/12/13 | Link | Rating: 5.0
285. Hela L.
All I can say is excellent!

I stayed couple of nights here. Rooms are clean, quiet and everyone is so friendly. Location is in the financial district.
I asked concierge about a restaurant and the lady asked me how it was as I was returning. Wow.

I got really sick one time and security called my room to make sure I was okay.
What more can I ask at a hotel? I felt safe and welcomed.
I will definitely be back.

27/11/14 | Link | Rating: 5.0
286. Alan B.
Great hotel. The first time I stayed here in town. No questions I would stay here again.  Friendly staff and clean rooms. They real want you to be happy. The hotel is waking distance to great restaurants and bars.

I easy access to cabs and convention center. It made really nice to walk instead driving. As parking in SF is a nightmare.

09/11/13 | Link | Rating: 5.0
287. Azizi M.
Years ago when they first opened I stayed in the presidential suit. I will never forget how amazing this room was. Modern, clean, well designed & decorated. Service was superior. If you are in SF & can do it big, do it big here! Call in or go online and ask questions for yourself, you will see their accommodations are superior.

One complaint, I called in some time after to ask on the price to stay in Presidential the front desk transferred to someone who refused to give me the price? I thought it was odd and never made attempts to call here for reservations again.

10/04/14 | Link | Rating: 5.0
288. Bob K.
So, I had produced a meeting here at the hotel along with PSAV. James took great care of my needs, along with Aram, Chelsea and of course, Marc who was my main A1 tech. Everyone there did a fantastic job for the meeting.
The down-side? I had some really noisy, drunk guests on my floor around 1-2AM in the morning. I should have called the front desk to shut them up. Other than that, it's a joy to stay at this hotel. The registration desk and concierge are always hospitable.
I look forward to my next stay there, with the exception of the rowdy bunch of drunks.

09/06/14 | Link | Rating: 5.0
289. John K.
St. Regis  - Luxury and A Superior Lifestyle

The most prestigious St. Regis in San Francisco is located in the vibrant SOMA district affording residents and guests sweeping views of the San Francisco cityscape. A modern day interpretation of the St. Regis legacy, the St Regis San Francisco embodies an architectural bravura, seamlessly incorporating the historic Williams Building and a contemporary 40-story tower.
Amenities:
Pristine Indoor Infinity Saline Lap Pool
World-class Remède Spa
Fitness Center and Yoga Room
Steam Rooms, Sauna Rooms and Jacuzzis
Landscaped Residential Grand Terrace
St. Regis Hotel Lobby Bar
Direct access to Award-winning Ame Restaurant (Dinner)
Direct access to Vitrine Restaurant (Breakfast and Lunch)
Access to 24-Hour Room Service
St. Regis Residences
Atop the Five-Star St. Regis Hotel one hundred Luxury Residences provide the ultimate in privacy, comfort, and lifestyle. The Concierge, Butler & Doormen welcome residents and guests in a secure, contemporary, and private Residential Lobby designed by the award-winning Canadian design firm, Yabu/Pushelberg. Two private high-speed elevators quickly and efficiently transport residents home.

Highly recommended!

27/10/14 | Link | Rating: 5.0
290. Joanna S.
One of the Lucky Ones.

I was lucky enough to be a guest at the St. Regis for a birthday weekend hosted by a dear friend. The St. Regis is offset from Market St., across from Yuerba Buena Gardens, ridiculously close to key places in the Financial District, and a hop, skip, and a jump away from Embarcadero. You only need walk 3 blocks to the Montgomery St. BART.

My friend was upgraded to a guest suite for her birthday, and was surprised with a small but delicious whipped cream and chocolate mousse cake. Yum!

SPACE
You come to the St. Regis when you want to indulge in a luxurious lifestyle.

The bathroom had everything, including His and Her sinks, a large shower and bathtub perfect for two ;-) , and high quality toiletries--even face wash! I absolutely loved the complimentary bath salts and loofah; this was above and beyond.

The bedroom was equipped with an LCD alarm clock and phone, which had a touch screen to dial anyone from the concierge to the butler. Yes, the butler. The room also had automatic black-out shades for ultimate privacy. Great Bose music player, which was fantastic for music lovers.

We had a great use of the living space and had over a bunch of friends before we went clubbing at Harlot and Infusion. There were at least 3 or 4 clubs within a 4 minute walk of the the hotel--another pro of the location!

SERVICE
Spot on. Very accomodating for extra blankets, pillows, toothbrush, and toothpaste. Room service was quick as well; we ordered a delicious late night pizza and spinach salad.

VIEW
We were on the 16th floor, which meant we were able to get some great views of the City, including some nearby rooftops and their luxurious swimming pools.

CONS
The hotel accidentally charged my friend for two services she did not use: limo and spa. It was eventually removed, but she had to spend at least 20 extra minutes at check-out just to get it sorted out.

Conclusion
We wished we could've stayed there forever. Everything from the lobby to the bar to the pool was absolutely immaculate. If it were not for the extra charges, I would have rated the St. Regis with 5-stars. However, it was a minor mistake that was eventually resolved. I will definitely recommend the St. Regis to anyone who wants a wonderful, accommodating experience in San Francisco!

23/08/13 | Link | Rating: 4.0
291. Stephen J.
Hands down one of my favorite hotels out of all the hotels I've been in.  I've stayed here multiple times over the last couple of years and it has become my favorite to stay when I'm in SF.

The staff here bend over backwards to make sure you are comfortable during your stay.  The rooms are comfortable, well laid out, and the decor cool, monochromatic, and minimalist.  

This is one of two hotels I've been in that has a room central control panel next to the bed that adjusts lighting, drapes, etc.  And it is definitely a nice touch.

08/06/13 | Link | Rating: 5.0
292. AprilBrian M.
The location of the hotel is perfect as it is close enough to the shopping district and public transport systems without being right in the middle of hype of it all. As well there are some excellent cafes and restaurants near by.
The staff in the hotel were warm and friendly and very accommodating. The concierge was a great help in suggesting things we might be interested in doing and visiting. For the first two nights our daughter was on a different level, however when another family checked out they kindly switched our room so we would all be on the same level. We were lucky enough to have rooms on level 19 which gave us magical views looking out over SF city.
The suites were always very clean and tidy as were the hallways within the hotel. We had complimentary breakfast included in our package which was lovely as well. The waiters and servers in the Vitrine Restaurant were excellent. The gym facilities and yoga room were also greatly appreciated. We had one dinner/drinks at the hotel bar in the lobby which was also superb.
We used the lounge where the food, service and atmosphere are great. Staff was very helpful to recommend some good restaurants in the city. The second night, we used the Japanese fusion restaurant of the hotel. Very elaborate, creative and tasty dishes, albeit on the pricey side.

06/01/15 | Link | Rating: 5.0
293. Lorri H.
Room was lovely. View incredible and every touch thought of as other reviewers note. Falls just short of superior on my opinion. Eric at concierge is the exception who was amazing and talked us "home" when our Uber didn't show and followed it up with a plate of cookies and milk for my son with a welcome back card. Classy and kind! But I opened the front door for myself one too many times. The sirens at night were loud even from my 19th floor window (they did offer to move me but the view was gorgeous so I opted to sleep with ear plugs instead). This morning at 5:45 I heard the bed above us having some early morning sex. Seriously? I have not heard a bed squeaking in a hotel since I was in my early hotel days...and let's just say at $500+ a night I was hoping for a some better soundproofing.
    The concierge gal was sweet but not sharp. Gave an almost 11 year old a pack of baby stuff to do, and not great at guiding us (eg. Didn't say things like "the cable car line might take you a long time today) -- Frankly it didn't seem her area of expertise. There were only one of them at busy times which was a drag as well.
Oh, and room service took the wet robe I put in the tub with the used towels because I took it to the pool and hung it back up?!
Having said that, they attempted to be accommodating, attentive, thoughtful and were always nice.
Not bad. Might still be the best option as I researched a lot but wasn't without issues.

11/11/14 | Link | Rating: 4.0
294. Robin M.
Who isn't a fan of posh hotels?  The rooms are modern, spacious and have great details such as one touch curtains by one's bed and rooms controls via tablet.

Our only complaint is that we ordered drinks and food to the lounge and it took ages.  I understand it was late but drinks taking 30-45 minutes?  Bit excessive.

30/05/14 | Link | Rating: 4.0
295. Joy W.
I and hubby have been staying here at the st. Regis every year for our anniversary or when we are in San Francisco. Had a good experience so far. The room is clean and well decorated. The guy at the hotel bar was very friendly and helpful.

22/05/14 | Link | Rating: 4.0
296. Skye B.
this is a beautiful hotel with fabulous amenities including a butler service but I have to say that things like wifi usage and the business center use age should be free to guests. I paid $10 plus .79c to use the computer to print out my boarding pass - I think at the rates they charge that's silly. Also a coffeemaker in room should be included.

31/12/14 | Link | Rating: 5.0
297. Ruobin W.
Great venue for large events. The dining room is amazing and the catering was just delicious. Drinks downstairs are not really worth getting, though. Speakeasys downtown are better and the same price.

09/06/14 | Link | Rating: 4.0
298. Sari R.
I was whisked off to a romantic weekend in San Francisco by my long-term partner. Okay, maybe it was less like a romantic weekend than a weekend in which we just walked around and ate everything. Either way, solid gesture.

We arrived at the St. Regis and the front desk service was impeccable. The concierge managed to upgrade our room, and took extra steps to ensure we could get access to it as soon as possible. Polite, friendly, and not kiss-assy. High five! Our stay was generally pleasant - the room was updated and clean. There was nearby construction, but it didn't make a huge impact on our visit. We also made use of the spa (thanks for the awesome massage, Donna) and sat at the bar for a while.

Cons: We ordered room service one morning and despite the ETA given, it took so long to arrive that we had to cancel the order due to having to leave to meet up with friends. Whomp.

Also, I cannot abide by a hotel which claims to have turn-down service and does not leave a tasty treat like a chocolate, mint, or mint-chocolate. In the words of Lil Jon, "TURN DOWN FOR WHAT". I'll tell you what this turn-down service was for, Mr. Jon, if that is your real name. This turn-down was for naught.

28/07/14 | Link | Rating: 4.0
299. Jeff S.
If you want a soft bed. Well then you will need to bring one from home.  Hardest and most uncomfortable bed I've slept on. The hotel is nice. They spent money everywhere except on the mattress... It's more like a motel 8 mattress than a nice hotel one.

Food has it's ups and downs. Some things are great while other food items are down right gross.

I know there has to be a better place to stay.

30/08/14 | Link | Rating: 1.0
300. Arthur Y.
Never stayed here, mainly because I'm local and work around the corner.  But came here for a conference and have to say the second floor ballroom is nice.  Everything in the hotel felt top notch and great.  If the hotel experience is remotely like the conference experience, this is an elite hotel.

The maybachs and luxury limos outside usually point to high end clientele which is never a bad sign.

17/04/14 | Link | Rating: 5.0
301. Kurt C.
A great place to stay for what ever reason your in San Francisco. The location is close to everything from the Financial District to Union Square. Walking along Market Street is very convenient , and well lighted to get anywhere west of the Bay. Finding this hotel is another story, given the traffic patterns and numerous stop signs. We had actually missed the entrance of this hotel because a public bus was in front of it, and we didn't even notice the hotel sign that was about four feet tall.  But the minute we landed the staff was professional and helpful in meeting all our needs. The environment of the hotel was very contemporary and modern including the swimming pool, and Spa on the upper floors. The rooms where spacious with a limited view of the City, but quiet enough to relax, and enjoy the time away. The St. Regis brand always comes with a certain expectation , whether its in Osaka Japan or San Francisco , you always be reassure the professional services when you select to stay with them.

04/02/15 | Link | Rating: 4.0
302. John C.
Excellent experience.

Clean rooms. Friendly staff. Great location.

This is my go-to hotel whenever I'm in San Fran. Highly Recommend.

23/12/14 | Link | Rating: 5.0
303. Shirley K.
This is being added to my BEST HOTELS list!

-5 stars on decor/ambiance.
-5 stars on service.
-5 stars on quality.
-5 stars on cleanliness.

The hotel is beautiful and classy.  The decor is upscale modern. And, the staff - PHENOMENAL!   Highly recommend this hotel!

Laura Olaru, who checked us in, was simply amazing! Our stay was so magnificent that I am proclaiming St. Regis my favorite hotel in SF!!

We arrived around 1:30pm and was concerned that we might not be able to check-in early. Not only did Laura accommodate our early check-in she also upgrade our room with a view!  Laura also asked us if we were a member of the SPG starwood preferred guest membership so that we can earn points on the stay. That was  helpful!  She also informed us that the gym at the hotel is 24 hours and there is an indoor pool. Last but not least Laura surprised me with a birthday cake and birthday note in our room! These thoughtful touches made our stay that much more special and memorable.  

The wait time for valet parking was also brief because they were fully staffed.  The doorman never missed opening a door and were extremely helpful with directions and suggestions.  Incredible service!

Even our housekeeper lady, Sandra, was great!  She was funny and arrived quickly to our room when we needed service.

Our room was clean and the bed and pillows were so comfortable!!  There was a bose sound system in the room for you to enjoy. I liked how the thermostat controller was close to the bed, the layout of the bathroom and the little beads in their body wash.  

The location was pretty good as well - about 25 minutes walk (0.8 miles) to the Embarcadero and the Ferry Building Marketplace.

18/03/14 | Link | Rating: 5.0
304. Jamie M.
I was lucky enough to stay here for a work trip, and I thoroughly enjoyed it. You expect something good when they ask you what type of sheets you want on the phone.

When I got to my room, I took a nice bath. The hot water comes out immediately. I watched TV while I bathed. Then I used one of the comfy bathrobes and the bath slippers that were provided.

I watched TV from a king-sized bed. The console next to me allowed me to call the butler, turn off the lights, close my blinds, activate the "do not disturb" feature, etc. Someone knocked on my door to  offer turndown service.

I had to iron my suit for the next day. Someone came to my room and set up the ironing board for me.

The room also had a sewing kit, a scale, a telephone next to the toilet (not sure why I would need that), tons of towels, and a bench in the shower. They delivered the newspaper to my door each morning.

I talked to some people in the elevator, and they told me the spa was great.

This is a bit more posh than I am used to, but I enjoyed every minute of it, as I didn't pay for it. My only wish is that my trip would have been longer!

02/01/14 | Link | Rating: 5.0
305. Joseph S.
$54 plus tip to park overnight? Really? Why not charge $540, why not $5,400?  This is clearly an obnoxious amount of money.  The hotel is beautiful. The location is great. Service is impeccable.  PLEASE reduce the parking rate to $25 for guests.

25/02/15 | Link | Rating: 3.0
306. Julie B.
Very easily the nicest hotel I've ever stayed in.

I was lucky enough to be part of a group discounted room rate during a work trip, but did have to share my room with a coworker. The double room was ginormous and I at times felt like I had my own room! We each had our own closet and space where we could work, relax or just ignore each other if wanted to. The bathroom was gorgeous and included a small flat screen TV! Curling my hair in the bathroom should ALWAYS be done while watching Boy Meets World.

The hotel itself is not that large, and I believe they recently underwent a remodeling. Everything about the hotel is super modern. The design is very clean and the lobby is filled with unique furniture. The pool area is really nice and spa-like. It is filled with these insanely comfortable couch-beds that I almost fell asleep on! The fitness center is larger than most hotels and has tons of equipment (the treadmills have their own individual TVs). There were a few yoga classes in session while I was at the gym -- no idea how you get into one of those.

The staff was very friendly and accommodating throughout our stay. We hosted an event on Wednesday evening in the ballroom and I have nothing but good things to say about the management, staff, food and space. It is the perfect location for a San Francisco event.

The only negative is that it costs $15/night for WiFi. It seems the nicer the hotel, the more expensive the WiFi. I don't get it.

12/11/13 | Link | Rating: 5.0
307. Manda Bear B.
***************************** 1,079 *******************************

    The St. Regis luxury San Francisco hotel is 1 of the newer hotels that was built in recent days of San Francisco. Only at this legendary San Francisco hotel will guests take pleasure in the signature St. Regis Butler service, ready to attend to every need that you ever have. It's modern, spacious, luxurious, and top notch service that one can offers.

    It doesn't matter how frustrated you are navigating through this 3rd street of downtown San Francisco, once you valet your car, the moment you just arrived, you will instantly relax and feel so welcomed.

   Love the SCULTURE room, second floor, where you can rent out for private meeting and event. Wall to wall glass window, to the Yerba Buena garden and 3rd street.

Learn more about our San Francisco accommodation.  From our Superior guest rooms to our San Francisco suites, you'll enjoy wonderful views of the city from our downtown San Francisco hotel.

Entertainment
Daily Newspaper Delivery, 32" or 42" Plasma Screen Televisions, 13" Flat Screen LCD Television in Bathroom

Bed Features
Luxury Linen, comfy bed, and pillow, I always request extra, and it's always ready upon your arrival.

Bathroom
Separate Shower Area, Deep Oversized Soaking Tubs, Rain-Forest Shower Heads, Salon Style Hairdryer, Plush Robes

Office/Telecom
Guest Digital Assistant,  Wireless/Wired High Speed Internet Access (subject to fee)

Dining
Mini Bar, 24 Hour Room Service

Room Features
Large Windows, Spacious Oversized Workspace, DVD/CD Entertainment Center, Five-Foot Long Fainting Sofas

   For dining, the award winning Michelin Starred AME that we all love locally with sushi and fresh Californian cuisine. The St, Regis Lobby Bar offers delicious cocktail is also 1 of my favorite spot to stop by after work or business meeting.

  The service here is unbelievable and this is exactly you get what you pay for, and some more!

06/04/14 | Link | Rating: 5.0
308. Henry T.
The St. Regis has the friendliest and most helpful staff of any luxury hotel in San Francisco. They have a 24 hour gym and indoor pool. The bed is very comfy. The rain shower is a plus. The front desk manager went out of his way to answer all my questions, even went out the door to point me in the direction of Union Square so I can get some Christmas shopping done.

07/12/14 | Link | Rating: 5.0
309. Han L.
Singlehandedly the best address in San Francisco, hands down. Great SPG Platinum recognition with recently overhauled breakfast options, friendly staff who are always willing to go the extra mile and killer upgrades. Can't complain.

05/05/15 | Link | Rating: 5.0
310. Steven G.
The staff was unaccommodating and rude when trying to alter my reservation after an SPG agent's initial mistake. As a result, my brother's wedding night plans have been ruined.

I contacted SPG (as a member with over 100-nights this year) to make a rather tricky reservation; I wanted one night on points, another night on my credit card. They booked the more expensive night on the credit card, and the cheaper night on points, contrary to my instructions. It was a few days before I noticed, and when I tried to switch the nights, they were booked up and unwilling to change the reservation, despite the fact that I already had one and just needed to change the rate.

My SPG ambassador contacted them and they were unwilling to work with him on it either. So I cancelled the reservations. They won't get any of my money now.

I've stayed here in the past, and it was pretentious and uninspired for the cost of the experience. Butlers are a fun thing to have, and are the only thing I would say lived up to my expectations.

When you can't go out of your way to fix a mistake for a customer and own the problem, you lose my business.

17/12/14 | Link | Rating: 2.0
311. Tori B.
This is a review of the Remède spa at the St Regis. 12 coworkers and I each got 50 minute massages. The masseuses were great and the spa was relaxing and clean - I felt at ease the whole time. We also enjoyed champagne after the massage, truffles in the locker room, dipping our feet in the sauna, and the beautiful pool.

12/01/15 | Link | Rating: 5.0
312. Jean J.
Lovely hotel. My client is a big honcho and practically lives at the St. Regis (no joke!) -- and so my experience may have been a bit biased. The bar/restaurant was amazing -- everything tasted .... simply amazing...

Since he is a VIP guest, I found myself not wanting to ever leave!

Fabulous/stiff drinks..... ^__^

Concierge.... super attentive and so eager to please that they'd probably lay on the pavement and let you drive over them if they so thought that you wanted them to. (You wouldn't even have to ask them.)

22/09/14 | Link | Rating: 5.0
313. Lesley W.
Loved this hotel! Stayed here cuz four seasons was not available this weekend. We were not disappointed! Walking distance to amazing shops, 10 min drive to pier, and blocks from cable cars! Rooms were gorgeous and contemporary... Indoor pool was like warm bath water! Will definitely stay here again!  
Ps. Almost forgot to mention the butler service came in so handy and they even put out warm cookies and milk for my children when we arrived! A+ in our book!!!

20/02/15 | Link | Rating: 5.0
314. William H.
A gorgeous hotel in a great location. What more could you ask for?

I took my wife on a baby moon in SF and Anderson Valley, and we spent our final night here at the St Regis and it was the perfect ending to a great trip. Check-in took a tad longer than I would have liked, but they were upgrading us to a gorgeous room far away from the elevator bank and on a high floor, so I can't really complain.

The rooms are gorgeous, spacious, clean and comfortable. The bed was incredibly comfortable and I slept like a baby, which is rare for me in hotels. I was also impressed with the staff -- the service is really impeccable.

This is definitely one of the better hotels I've stayed in in SF, and my wife loved it, too which is ALWAYS a good thing!

14/01/15 | Link | Rating: 5.0
315. Jackie C.
Had a stay here for a little birthday treat :) so thrilled.

When you first walk in you're greeted with a delicious glass of champagne and whisked off to the check in desk. We lucked out and got a great room and they even surprised me with a tray of chocolates, accompanied by a handwritten note, for my birthday. What an amazing personal touch.

The room is simply stunning. I love the interesting use of space. You can open out the bath and take a soak while looking out at the SF skyline- a really rare and great experience I must say :) Highly recommend it if you love a good bubble bath.

I'm still dreaming about the decor, cleanliness and color palette of the room. Everything in the bathroom just glistens, and the room feels like your own private posh apartment. The gym is also HUGE, and comes with any equipment you may need outside of a squat rack. No beverage service delivery is included in at this location but you can go to the 4th floor in the mornings and get a pretty decent cup of coffee.

The only weird part of the stay was maybe 20 minutes after we checked in, we bumped in to a member of the hotel staff coming out of our room. She mumbled something about the mini bar, and then gave us a weird look asking us to put the key in to make sure it was our room. Kind of rude, but OK.

11/10/14 | Link | Rating: 5.0
316. Pauline M.
St Regis is one of those flagship hotels that gets every. single. detail.  

From the moment you check in to the moment you leave, the service is never compromised.  Even if you book with points, which is exactly what we did on our trip up to SF.  We were celebrating an anniversary so decided to splurge (with points).  When we checked in, they had a complimentary upgrade to the metropolitan suite, because their "regular" suites were all taken.  FYI there is some construction going on until like 2017 or 2018 at the Moma but as long as you aren't a super light sleeper, you probably won't care.  We actually didn't hear it at all, since there was an extra long living space that you could close off with a  door between the construction and the bedroom.  

Best service, great check-in and out process, and beautiful location.

30/10/14 | Link | Rating: 5.0
317. Lindsay M.
This was the most amazing hotel I've ever stayed in. The luxury was matched by amazing service. We stayed in room 1117, which is a queen with a living room. Our kids each had rollaway beds, so they had their own room at night. The bathroom products are great, too! The pool is perfectly warm and great for (well-behaved) kids since it's not that deep. Our room had adult robes and 2 kid robes! They really pay attention to details there. One night at turndown service, the woman handed me a handwritten story about fortune cookies to read to my kids at bedtime.

And when I received a food delivery on our last night (5/16), the security guy escorted the delivery guy to my room and watched the transaction. My fries were ice cold from a terrible pizza place, Milan, so I gave them back to the delivery guy. The security gentleman ( I wish I got his name!!) got the St. Regis kitchen to make us fries in MINUTES! I didn't even ask! It was like magic - my son was over the moon, and it was really over the top for thoughtful service.

The only negative i can think of is that I wish they dimmed the lights of the bar at night. It's part of the lobby and very brightly lit, so it could use some evening ambience to be more inviting to a hipper crowd.

17/05/15 | Link | Rating: 5.0
318. Michael H.
This is a lovely hotel a stone's throw from Moscone Convention Center. We had a terrific room on the 19th floor with views of Yerba Buena Park and city views to the south. The views, the bed, the shower were all as good as it gets. The staff was friendly and helpful, especially the concierge. We had breakfast 2 mornings at the hotel, and found the food there outstanding although expensive. If you want a luxury hotel in a very nice location in the city by the bay, give this one strong consideration. I think you will be impressed.

17/05/15 | Link | Rating: 5.0
319. Hilary H.
Will H is right -- this is one of the most beautiful hotels we've stayed in in SF!

Great location, great service, beautiful rooms and comfortable bed. Done and done. Our room was large enough so that we could really sprawl out and totally relax -- I even stretched out in the glorious bath tub in a cocoon of bubbles for the better part of an hour and used all their soothing soaps, lotions and fancy products to coddle my skin.

I was impressed with the professionalism and courtesy of the staff, although I feel it is super old school and the bell hop bringing me to my room, setting up my luggage and giving me a tour was perhaps a bit much. I felt obligated to tip him, which I guess is the point, but it still made me a tad uncomfortable. Oh, well.

The bed is amongst the most luxurious and comfortable I have ever slept in, and boy did I sleep. The hotel was super quiet at night, which is a rarity for this neighborhood, and makes staying there all the more enjoyable.

I love this hotel, and will probably chose to stay here again and again. The lobby is lovely, and while I wasn't able to pop into the lounge for a cocktail their bar is quite inviting. Next time!

20/02/15 | Link | Rating: 5.0
320. Bridgett W.
This is the most classy hotel I have ever set foot in. The lobby is gorgeous and the rooms are clean, very well decorated, and highly stylized. It is San Francisco's fanciest 5-star hotel.

My one gripe is about parking. I didn't plan to be there over 4 hours, but since I was slightly over that timeframe, they charged me an overnight charge of $54. For 4 hours! Unreal. I know downtown San Fran is expensive, but this is just out of control. They are lucky that my work paid for it. Just beware! There are nearby parking garages that charge way less.

20/02/15 | Link | Rating: 5.0
321. Ryan L.
You really can't beat the St. Regis. It's one of the best hotels I've ever been at. Everything about it is luxurious, comfortable and accommodating. The rooms are so exquisite and comfortable. All the amenities are fantastic.

I can't recommend this enough. It's not a cheap place to stay, but it's not like any other in San Francisco.

08/03/15 | Link | Rating: 5.0