HomeCaliforniaSan Francisco, CA → White Swan Inn

White Swan Inn in San Francisco, CA

White Swan Inn in San Francisco, CA


The White Swan Inn is a splendid tribute to the luxury hotels of England. Rich floral carpets, comfortable furniture covered with elegant fabrics and enchanting English art and collectibles set the tone. With 26 guestrooms and 30 fireplaces the inn exudes warmth and serenity in the midst of a busy city.  The inn is located just up the hill from Union Square and Chinatown and less than two blocks from our famous cable cars - within walking distance to the best restaurants and theaters.


Company Info:

Rating: 4.14

Address: 845 Bush St, San Francisco, CA, 94108

    Hotels in San Francisco, CA



    Comments (44):

    1. Ron A.
    I love this place.  True, I can take the decor for only a day or two without running out the door gasping for air, but the staff is so friendly and all that food!  There's a cookie jar in the lobby with fresh baked cookies baked right on the premises.  And there's no beating the location.

    11/05/08 | Link | Rating: 5.0
    2. sue W.
    We stayed at the White Swan Inn 12 years ago....it WAS wonderful.  It is old and dirty now.  The joie de vivre group who bought it from the four sisters has let it deterioate.  There were hairs all over the bathroom floor...curtains were filthy and no screens on windows which, when opened , would allow pigeons to fly in.  We had to buy expandable screens!  The bathroom we had was miniscule.  In the morning, the exhaust seemed to vent right into our room...our clothes smelled like fried onions......Lastly, the woodwork is all chipped, and the carpets are worn and filthy....low point of our 14 day vacation

    21/09/10 | Link | Rating: 1.0
    3. Christiana D.
    My favorite place to stay in Union Square.  Every inch is inviting especially if you love Victorian quaintness. The breakfast and afternoon wine and appetizers are vaired and always worth the stay.  You have many comps. here, that make it worth the price, like a newspaper at the door, and fresh fruit, cookies, and beverages all the time.  Lots of places to sit and read, or reflect.  It is comfortable, and relaxing.

    15/08/10 | Link | Rating: 5.0
    4. stephan b.
    Wonderful room: comfortable and attractive.  Great breakfast.  Front desk service not very good: failed to deliver flowers and chocolate that I had ordered.  Mail failed to arrive because there was no one there to accept UPS package.

    13/01/09 | Link | Rating: 4.0
    5. Katie S.
    The White Swan is exactly the sort of place I would have my grandparents stay at if they ever visited me in San Francisco.  While it's too old England for me, everything from the teddy bears, to the tea pot collection, to the wide assortment of plaid textiles is very tastefully done.  

    The breakfast room is large with a small garden outside and a nice fireplace lounge area to drink your coffee in.  

    The rooms seem on the larger side of small, but each one has a fireplace and a mini fridge with complementary sodas & water.

    10/04/06 | Link | Rating: 4.0
    6. James B.
    My relatives from Wichita Kansas really enjoyed the place. They liked the atmosphere, the location, and staff. They actually gave high remarks on how friendly the staff was and how helpful they were during their stay in the city. It's in great location where it is outside of the busy union square, on a street that is so-so quite. It's right next the Actors Theater of San Francisco, and near the Lorraine Hansberry Theater and Marines Memorial Theater. I thought the dcor was a little dated, but they did provide a cozy atmosphere.

    29/02/08 | Link | Rating: 4.0
    7. Kate A.
    My parents usually stay here when they're in town. They have found the staff extremely friendly and helpful and wanted me to give the place a good review. Also, they have great breakfasts and tea time wine and appetizers, of which I partook when meeting up with them. Downsides: location is a bit far, and with hills. And it is a tad pricey, although they have deals sometimes. Also, as others have said, the decor is a bit weird and, I guess, outdated. But I'd also say there's some character to it, and it's not like you stay here if you're going for modern chic surroundings.

    06/08/09 | Link | Rating: 4.0
    8. Dianne C.
    My husband planned our trip to San Francisco as a little romantic get away for us and picked this place because it was in the center of things and we got a super deal.  It's decorated as a British bed and breakfast, which was a little over the top, but for us it was a pleasing reminder of our years living in the UK.  The staff was very friendly and helpful and there were homemade cookies every afternoon in the lobby and a wine/appetizer gathering in the afternoons.  We had a huge room....king bed and his and her bathrooms and even a fireplace which unfortunately we didn't get to use.  The only negative was that there was no AC.  We happened to be there during a very unusual heat wave but there was a fan in the room which helped.  The breakfast was wonderful and all homemade.  I would definitely stay there again.

    01/09/10 | Link | Rating: 4.0
    9. Jennifer R.
    Not a true Bed  & Breakfast experience.  Very old building, thin walls, creaky elevator (We were on the 5th floor). Needed assistance twice to get out.  Young front desk staff was apathetic.  Couldn't answer basic questions about area restauarants.  Room had a gas fireplace which we didn't need in April.  No air conditioning so had to use loud fan in room.  Decor a little shabby.  Upolstery and bedding need to be updated.  Bathroom extremely small.  No sink space, or place to store toiletries.  
    Have been to many B&B's and this was not one of our favorites.  Food so-so.  Miss the friendly staff that you find at most smaller B&B's.  Appeared to be owned by a large company, thus no personal touch.

    07/04/11 | Link | Rating: 2.0
    10. Drue C.
    My best and oldest friend visited this weekend with her husband and two kids. They decided to stay here.

    The first thing I can tell you about this hotel, aside from it looking like a flower garden barfed on the walls is that the walls are very thin. I know this because her overly tired children were crying when she and I left the room to eat some cheese and drink some wine in the sitting parlor downstairs. We could hear them yelling "mommy" two floors away.

    This was okay. We didn't hear them by the time we hit the lower level to catch up. It didn't hurt that the wine and cheese were free, even though a large collection of teddy bears were watching us partake.

    Everyone here was super pleasant and the rooms were cozy in an English Inn sort of way. I hear they have, in addition to the free wine and cheese, a pretty good free breakfast, free afternoon tea and free non-alcoholic beverages in the room. I like free.

    23/07/07 | Link | Rating: 3.0
    11. Rosquete B.
    This 26 room, former English bric-a-brac boarding house is desolately located a few blocks from Union Square (7 blocks from BART). The rooms have great beds with comfortable mattresses and fireplaces. The rooms are decorated with books and have a mini-refrig with complimentary water and soft drinks.
    The staff (Andy & Kevin) are friendly and helpful.
    There is hot apple cider and cookies (available all day!) in the reception.
    There is 5-6:30 complimentary wine (Fetzer) chardonnay and cab with wonderful snacks (reat artichoke dip, crudités, bundt cake).
    Buffet breakfast is in charming area with a fire place. There are nice pastries, croissants, scones, French brioche toast, sausage patties, quiche, fresh fruit, yogurt, and oatmeal.

    14/01/09 | Link | Rating: 4.0
    12. Mrs. T. Howell the Third H.
    This is styled an old english manor; small hotel.
    The location is great.
    Beverages available 24/7, breakfast included, an evening happy hour and cookies in the cookie jar.
    We had a fireplace in own room, tiny bathroom (didn't care for bathroom).
    This place is old, the elevator has a gate you have to close and if someone forgets to close it, it won't pick you up.
    I would return

    26/09/08 | Link | Rating: 4.0
    13. H W.
    Well located hotel. Friendly and helpful staff. Room came with a gas log fire which was romantic and added a homely feel. Enjoyed to evening chat and quaff in the dining room - wine was good. The breakfast isn't that great but is better than some hotels I've stayed at. Staff were happy to store our luggage and call taxis for us as well as make recommendations for places to eat and how to get to where we wanted. Would definitely stay again if in San Francisco.

    30/10/12 | Link | Rating: 5.0
    14. tyler C.
    The rooms were spacious and nicely appointed in British style.

    The location is near Union Square, but a block off the beaten path so quiet and easy going. Loved the just-baked cookies when you arrive. Bed very comfortable. Complimentary wine in the evening. Free breakfast with quiche, fresh fruit, pastry assortment, juice, coffee. Can't wait to go again.

    24/11/10 | Link | Rating: 4.0
    15. Tana C.
    Stayed here for our anniversary... the staff were incredibly friendly, everything was clean, quaint and cozy. To me, it's all in the details... I have never stayed in a place that had Q-tips in the bathroom! They had champagne, chocolates and balloons waiting for us when we arrived in the room. The complimentary wine & snacks were a nice touch. The location was perfect for the things we wanted to do while in the city. Absolutely loved it.

    11/12/10 | Link | Rating: 5.0
    16. Kathryn G.
    It was decent.  There were some issues.  Let's start with the positive: Incredible location.  Really nice staff.  Not a bad price for what we got and where we were.  We really enjoyed the fireplace in the room.  We also really enjoyed the food - for a B & B, there was a lot going on with breakfast and the free wine and apps at cocktail hour were golden.  The bathtub was very deep and that was quite comforting after a day on the hills.  The not-so-positive:  It was freezing in the room.  The location of the thermostat was not really apparent.  I had it up all the way.  Still freezing.  Granted, it's cold in San Fran, but they could have used better heat.  The location of the fireplace turn-on switch (hint: it's behind the bed) was reaaaallly hard to find.  Our room was nice, but oddly laid-out.  It was a little noisy when someone in the next room, or a room above, turned on a hot water tap and it made this really loud high-pitched whine.  That said, you are given notice that it is an older building and these types of things are to be expected.  My boyfriend's biggest bummer was that the TV went out on the second day.  I was too sleep-deprived to mention it to them as we checked out (on the third day).  I don't care about TV so that's not really an issue.  Overall, we would definitely come back - maybe get a bigger room next time.

    17/01/13 | Link | Rating: 4.0
    17. Chad F.
    Amazing quaint, peaceful, beautiful English Inn nestled conveniently in the Union Square area of SF!

    This was arguably our favorite hotel during our two week road trip and was also one of the priciest (on sale for $180).  However, this place was worth every penny!

    While we are not used to the hustle of the city, we felt so relaxed staying at the white swan.  The large, room/suites are decorated in a flowery/wood English manner and well equipped with a comfortable bed loaded with pillows, a mini fridge with drinks, nice bathroom, gas fireplace, and much more.  And the service was top-notch!!!

    We loved sitting on the bed sipping soda, eating a complimentary delicious brownie and talking while we watched the fire burn.  Awesome!  We also enjoyed the afternoon hors d'oeuvres  and exquisite English breakfast buffet.

    Highly recommend this small 26 room inn!!!

    28/06/10 | Link | Rating: 5.0
    18. Jo D.
    For me this hotel and breakfast is everything as advertised. The staff is friendly and helpful. The decor is delightfully English countryside. The room was spacious - fireplace, good old books to read, wet bar, robes in a closet, four poster bed with lots of pillows, old-fashioned bathroom tile with designer soaps and shampoo. They even had jars of cotton balls and Q-tips!
    I needed a hotel that I would feel safe in since I came on my own for a night in the City. I felt very safe here and very comfortable. I slept really well.
    The late afternoon appetizers and wine in the parlor were delightful. It was easy to start conversations with other guests as we unwound from the day.
    The breakfast was perfect for a buffet. I had a very nicely done fruit salad, freshly squeezed orange juice, a turkey sausage patty, scrambled eggs with cheese and herbs, a scone and a freshly baked (at the end of the service time no less) biscuit along with my tea. There were other basic options as well.
    The decor in the breakfast area had something pleasant for the eyes to rest on in every direction. One guest chose to eat by the fireplace (warm and cozy on a foggy summer morning) on the sofa.
    This hotel has a European feel to it, from the ancient elevator to the creaky old floors and winding carpeted staircase. And that's part of the appeal. It doesn't have the industrialized bland feel of so many chain hotels - and for the same price or less. For me the breakfast included, free wifi, fun decor and comfy room is everything I look for. I'll definitely come back.

    15/08/12 | Link | Rating: 5.0
    19. jane d.
    White Swan Inn has a lot going for it:

    - Proximity to good eats and good bars, the Financial District, Union Square, Chinatown and the BART;
    - Friendly, helpful staff;
    - Lovely common spaces, including a library, comfortable and charming sitting rooms, a meeting room, a back patio, an enclosed courtyard;
    - Shockingly drinkable free wine in the library / sitting room at 5 p.m. + shockingly nice snacks (cheese, fresh and dried fruits, cakes, deviled eggs);
    - Free cookies, coffee and tea all day long;
    - An edible free breakfast (fruit, scrambled eggs, gluten free quiche with a rice crust, oatmeal, cold cereal);
    - Kitschy decor that's supposed to recall an old English country inn, complete with a very old school elevator;
    - Rooms with a gas fireplace, operated by flipping a light switch... pretty cool :);
    - A pleasant sitting area in most rooms;
    - A wet bar in many rooms and a mini fridge filled (and restocked, daily) with sodas and water;
    - Nice, organic, environmentally friendly toiletries (with all the standards: shampoo, conditioner, body wash, lotion, soap).

    The downsides, or potential downsides:

    - Thin walls... On the first morning, we weren't able to sleep at all once others woke up (around 5 a.m... probably other jetlagged New Yorkers like us) and we were able to hear every small sound coming from the hallway or from the courtyard outside. (We had an inner room that didn't get direct street noise.) On the second night we were there, we bought earplugs, which helped immensely;  
    - A pretty dated (but very clean) bathroom;  
    - Poor lighting in the room at night. Even with all the lights on, it was still too dark to read small print documents without straining;
    - Squishy marshmallows for pillows... but I'm admittedly overly attached to my nice firm foam pillows;  
    - A very small exercise room that contained only a treadmill and stationary bike. This wasn't really a problem for us, since it was nice enough to go jogging outside, up and down the hills of SF;
    - Like many other places in the Bay Area, since it seldom gets that hot, there's no air conditioning. This wasn't a problem for us, fortunately.

    As much as I hate floral, girly decor, I actually did find the kitsch charming and enjoyed mingling a bit with the staff and other guests in the common areas. I probably would stay there, again -- it's a nice change of pace from all the Sheratons and Hiltons -- but I'd be sure to come with earplugs.

    17/10/10 | Link | Rating: 3.0
    20. Mairi R.
    Not good. Reservation messed up, ended up with downgraded room, but no rate adjustment was volunteered.  Shabby, uncomfortable furniture, torn curtains, rusted tub, sticky floors and cobwebs.  Elevator either not working or not available so be prepared for climbing stairs all the time.  None of this bothered us all that much,  but when we had hoped to sleep in, at 7:30 am on Sunday morning we were literally startled out of bed by people moving furniture and replacing carpet right over our heads - noise was unbelievable and intolerable. Apparently it had not occurred to the staff that it might impact the room directly below(!).  We had to leave our room in a hurry and go out much earlier than planned. They did offer another room to nap in, but as we were already up and dressed and eating breakfast, there didn't seem much point in going back to bed...it just really bugs me that they didn't offer even a two dollar adjustment on the bill for the inconvenience and loss of half a days use of our room.

    05/03/14 | Link | Rating: 1.0
    21. Chris A.

    I have stayed in a number of hotels in this area and particularly enjoyed this visit.

    I was really impressed with the breakfast, the large size of the room (room 55) and the size of the bathroom.  So many of older downtown properties are cramped and you can hardly move in the bathrooms.  The staff was very friendly and helpful.  The locked exterior doors provided an extra level of security that was nice. Another great perk was the complimentary beverages in the in-room refrigerator - that was a nice treat!!

    Yes, as others have stated, the hotel is somewhat dated, but that is also part of it's charm.  Plus, the value of the breakfast included with the price of your room makes this hotel a bargain.

    05/03/12 | Link | Rating: 5.0
    22. DJ S.
    We checked out today after a two day stay and can't wait to visit White Swan again! Our room, 36, was large but still very cozy and charming. It felt like we were a million miles from a large city. But the location is GREAT - in the heart of SF. The staff are ALL so friendly and accommodating. The nice hot breakfast was delish and so were the cookies in the evening.  We missed their wine tasting - a reason to go back!

    15/02/13 | Link | Rating: 5.0
    23. Mandy H.
    This is going to be my go to place whenever I visit San Francisco now. VERY good price, great location, wonderful accommodates, and great staff! I spent over an hour looking for reasonably priced accommodations in San Francisco and we finally decided on the White Swan Inn, and they certainly did not disappoint. This is a wonderful little boutique inn/ with a bed and breakfast feel. My husband and I were visiting for our 1 year anniversary and the room we had there really made our trip. It was cozy and cute and had it's own fireplace. I will say that if you are into modern hotels, this is not your place. It is an English garden inn. They had a wine and hors d'oeuvres  when we arrived, and they even surprised us with a complimentary gift in our hotel room the night of our anniversary. It really made it feel wonderful and welcoming. And free breakfast! Unbeatable.

    20/07/13 | Link | Rating: 5.0
    24. JJ M.
    The staff is spectacular, especially Alexander. On check out day I sat on the lobby couch for a few hours just relaxing and reading the paper. I had the opportunity to watch the staff interact with the guests. Every single staff person was genuinely courteous; kudos to the management for hiring good people. The only reason this is not a 5 star is that the hotel is just plain old and funky. That does not mean it is dirty, it is not. After 100 years or so, it can only be cleaned to a certain point. I'm sure many patrons find the old funkiness to be charming, I'm neutral on it. Would we stay here again? In a heartbeat...

    25/12/13 | Link | Rating: 4.0
    25. Kurt A.
    Loved it. I asked for a quiet room and was given an inside room on the top floor. I never heard a sound the whole time. The room was big, and I ran the fireplace in the evening and in the morning just because it was there. The common room is quite nice. I missed the wine reception, but I stopped in after and finished the leavings. The morning breakfast was excellent. I had quiche, yogurt, oatmeal, and fruit, but there were also pastries, hard-boiled eggs, cereal, and more. The staff was friendly and helpful.

    Here are a few nitpicks - you can decide if any are important to you. 1. The building is old, e.g., you open and close the accordion door of the ancient elevator yourself (I thought it was fun, but it doesn't make for quick trips to the room). 2. The rug in my room was not a sparkling hotel commercial carpet, but it fit the feel of the place. 3. The coffee both in-room and at breakfast is Folgers-ey. 4. The shades in the room don't block out all the light - I brought my eye mask and was fine.

    I had a great stay at White Swan Inn, and I recommend it.

    19/04/12 | Link | Rating: 5.0
    26. Yei P.
    The location is great. You are close to everything and china town is steps away. The breakfast is wonderful. I have to agree with some of the other reviews over how dated this place was...especially for the price you are paying for. The wallpaper was peeling, the facet was leaking, and the fabric was worn off on the furniture. I could tell it was trying to take a cute country bed and breakfast in the middle of the city, but it was worn and old. If you are paying the price, everything should be perfect.

    Positive points for this place: I really enjoyed the breakfast. The front desk was polite and helpful.

    I suggest getting a private room at a youth hostel close by on Geary.

    05/03/12 | Link | Rating: 3.0
    27. Becky M.
    -  Easy access to BART and Muni.
    -  Central location for folks unfamiliar with SF.
    -  Truly friendly and helpful staff (who searched for a band aid for me in the wee hours of AM as we were leaving for our flight)
    - Light breakfast included (nothing fancy, but puts a little something in the belly)
    -  Rooms spacious for a city hotel.

    -  English decor is dated.
    -  Bathroom dated.
    -  Street noise ( but ear plugs helped)

    Overall, the BF & I were happy there, as we weren't in the room much. Location was great for exploring much of the city. Wouldn't rush back to the hotel, but was satisfied completely.

    13/07/11 | Link | Rating: 4.0
    28. Had K.
    (back in May 2012)
    The staff are really nice. "Make urself at home" Rooms are nice.
    1.5 blocks from Powell Cable car
    2 blocks from a bunch of car rentals
    Can valet your car for a decent SF price
    Breakfast was okay, different type of pig each day, good pastries and fruit.
    Free water bottles and soda every day

    The only thing I really didn't like was that they had the window to the fire escape open when we checked in and I think the cleaning person opened it another day during our stay.  I'm a little paranoid about monkeys climbing in and stealing my laptop

    The neighborhood looked okay, but we never walked back w/ our daughter later than 9:30pm. The area south and west of Taylor/Sutton felt a little sketchy at night

    23/08/12 | Link | Rating: 5.0
    29. Gourmet G.
    Another Joie de Vivre redo, this one eschews a sleek contemporary look in favor of dark wood, lots of floral prints, and English art and collectibles - a little bit of London elegance just below Nob Hill. Each of the oversized twenty-six guestrooms has a sitting area with a working fireplace, a wet bar stocked with complimentary non-alcoholic beverages, phone with voice mail and dataport, cable TV, coffee maker, iron and ironing board, and spacious baths with hairdryer and plush robes. High-speed wireless Internet access is available throughout the non-smoking hotel. A buffet breakfast is served in a room just off a tiny garden, and afternoon tea, consisting of hors d'oeuvres, sherry, wine, and home-baked pastries, is offered in the library. There's a computer station and a small fitness room on-site. Its Bush Street location has two drawbacks - street parking is impossible - valet service is provided for $30 per day - and rooms facing the front must contend with the steady flow of traffic, day and night. Rates start at $159, with AAA and AARP discounts available.

    27/09/05 | Link | Rating: 5.0
    30. Gary H.
    We spent an evening at the White Swan so that we could attend a Van Morrison concert.  We had a delightful experience - room amenities, and, in particular, an excellent breakfast.  We'd definitely go back.

    07/03/14 | Link | Rating: 5.0
    31. Sasha A.
    Super-cute and very decently priced.

    Nice old-fashioned room, though the furniture looked and felt new. Perfect location -- away from homeless crowd and yet still close to all attractions you might desire.

    Very nice breakfast with fresh fruit and lots of goodies. And yeah, the dining room looks like a movie set -- incredibly pretty and with great love to detail.

    Would definitely stay again.

    14/05/13 | Link | Rating: 5.0
    32. Diana B.
    Really friendly staff, wonderful location, and you feel like your staying at your grandma's house! Would def stay again.

    12/02/14 | Link | Rating: 4.0
    33. Jennifer S.
    My mom and I like to go to the city once a yr for a mother, daughter weekend.
    She found this charming little place and decided to try it out.  We loved it!

    Yes, the floral wallpaper ect, is a bit much but that adds to it's charm.

    For the price you get great location,free app and wine in the early evening, coffee and tea 24 hrs a day, free breakfast that is quite good, free wifi and nice people at the front desk to boot!

    My mom has decided that this is our new hotel every year from now on.


    07/04/14 | Link | Rating: 4.0
    34. Phoebe U.
    Very cute inn in a great area near Union Square. The luxury king room was large with complimentary soft drinks and waters.  There are a ton of great restaurants within walking distance. The afternoon appetizers consisted of fruit, cheese, crackers, hummus & egg salad. The reason for my 4 star rating was due to the breakfast. The breakfast is posted to be open from 7-10am. We went down for breakfast at 8:45 and the majority of the hot items were already gone. When we asked if they had more we were told that the breakfast was almost over. I wish when we checked in we would have been told to go early to breakfast so we wouldn't have only had fruit and cold cereal.  Besides that part, our stay was great.

    10/03/14 | Link | Rating: 4.0
    35. Lisa M.
    What a pleasant surprise!  So glad we found this place. Very cozy, authentically furnished, great service, lovely buffet breakfast, and wine and appetizers in the evening.  Would love to return to this charming, comfortable hotel.

    23/12/14 | Link | Rating: 5.0
    36. Ric R.
    This was our first B&B experience, and we've been converted. It's a cute, British-themed former apartment house with a staff that takes excellent care of you.

    06/05/14 | Link | Rating: 4.0
    37. Ahsan C.
    Pros: beautiful boutique hotel between the historic Lower Knob Hill and Union Square; friendly, upbeat, helpful customer service; fresh pastries all day; complimentary afternoon tea, coffee, wine, and snacks; and a great complimentary breakfast
    Cons: none

    White Swan Inn is my favorite hotel I have visited in any city. It is definitely not one of the most expensive, one of the cheapest, or the most jaw-droppingly gorgeous of hotels. What it is, however, is very reasonable, comfortable, cozy, friendly, perfectly located, historic, and quaint. It is a boutique hotel, or a hotel that is both luxurious and quirky or themed. The theme here is British countryside, afternoon tea, and all the trappings of a very comfortable aunt's house (think rich colors and floral patterns).

    I had the great pleasure of staying at the White Swan Inn at the time of a professional convention in the Moscone Center in February of 2012. I had never been to San Francisco before and quickly fell in love with the city, its natural beauty, and all its offerings of food and culture.

    The service at the White Swan is excellent. The receptionists at the front desk will be able to answer all questions and offer great advice. I even had the pleasure of getting tourism advice from the eager and helpful manager. One of my favorite things about the White Swam Inn was that they had fresh cookies or some form of pastry near the front desk. Whenever I returned from the convention, I would sit down, rest my feet, and enjoy a cookie or pastry with a cup of coffee.

    The food was wonderful. Every morning, the chefs and cooks would be hard at work preparing a delicious complimentary breakfast with a rotating menu. And not just bagels and pastries. They had omelets, quiches, home fries, etc. Throughout the day, they baked pastries and around 4pm, they would have complimentary afternoon tea, coffee, and wine with snacks. The hotel even offered complimentary bottles of water.

    The rooms are pretty with nice wood touches, mood lighting, and wall furnaces. Before booking at the White Swan Inn, I did extensive research on bed bugs in San Francisco hotels. I am very happy to say that White Swan Inn had no such problems. The hotel is clean and well maintained, even the beautiful, old elevator off to the side of the lobby.

    Next time you are close to downtown San Francisco and looking for a very comfortable, memorable, and accommodating stay, look no further than the White Swan Inn. I cannot recommend this hotel enough.

    05/02/13 | Link | Rating: 5.0
    38. Theresa H.
    We just returned from a fabulous visit to the White Swan.  We had the two room suite so our daughter could have her own room.  She stayed on the couch in the living area while we had the bedroom.  We were so pleased that if we return to SF we would definitely stay here.  The staff was amazingly wonderful and helpful, with tips on where to eat and how to get around as well as making sure our stay was perfect.
      I also really appreciated the wonderful breakfast, with hot egg dishes and seasoned potatoes in addition to pastries and cereal.  Having hot coffee (regular and decaf) and hot water for tea and chocolate available all day was a blessing.  The evening wine and snack time was also fantastic.  We came in from hiking the steep hills to relax with wine or coffee and snacks, with vegetables and egg salad or dip, and cakes daily.  I loved sitting by the fireplaces - in our rooms or downstairs, and sipping coffee.
      No air conditioner was a concern for us, since we are from Texas and live in the AC, but it wasn't a problem.  The air was so cool at night that we slept well.  The decor is beautiful, and we were especially impressed by the church and cathedral replicas in the sitting area.
      As for location, we discovered the cable car stop 2 blocks over at Powell and Bush, and used that often.  There is a hub of public transportation at California and Powell, but it is up two blocks that are very steep.  We actually went downhill to Stockton and Sutter to catch a lot of buses.  Between the buses and cable cars, we got around easily.  When we wanted to get somewhere quicker, we took a taxi.  The hotel would call for a taxi and it was there in just a few minutes.
     We were on the first floor, but our daughter wanted to ride in the elevator, since it was the old fashioned kind that you close the door manually, so we did that just for fun.  Being on the first floor and facing the street, our daughter had a little street noise but slept well anyway.  Our room overlooked the downstairs patio and was quiet.
     Overall, this was a haven in a crowded city, and we thoroughly enjoyed the White Swan.

    26/06/14 | Link | Rating: 5.0
    39. Brittany S.
    I was nothing but impressed with the excellent service and accommodations provided by the staff at the White Swan Inn. My grandparents came to visit me in the city from the East Coast in what would have otherwise been a long weekend stay...if my grandfather hadn't found himself in the emergency room.

    Everything fortunately turned out okay, but the White Swan Inn was with us every step of the way, ensuring we got the most help and assistance every day. They were flexible with extending (and then cutting short...) my grandparents' stay dates and managed to keep us in the same room even though they were booked solid going into that next week. Everyone was always friendly, courteous, and got to recognize us well enough to know us by name and ask how my grandfather was doing in my grandmother and I's constant rush in and out of the hotel. When my grandfather was discharged they even assisted us with finding and preparing the mild meals prescribed by the doctor for my grandfather. They were amazing!

    Since my grandfather was in the hospital for the bulk of their visit, I joined with my grandmother a few times to enjoy their complimentary breakfast and evening hor d'oeuvres/wine. Breakfast was amazing with a great selection of fresh fruit, breads and pastries, breakfast meats, amazing French scrambled eggs, vegetarian friendly meals, cereal, oatmeal...you name it. The evening wine + hor d'oeuvres was good as well and was great either for chatting with other guests or using it more for alone time to read a good book. They also had freshly baked cookies every afternoon put out in the lobby. One day they had ginger maple something-or-other cookies that were so divine I had at least four that day. Yup, great place.

    Some of the interior was a little outdated and in sub-par shaped (e.g. there was a rip in my grandparents' room's curtains) but it seems they're soon set to do renovations. Otherwise it was a great stay at a comfy and well-located bed and breakfast with top tier service--the type of place where everyone was sure to say hello and drop what they were doing if you had a question. Would highly recommend!

    17/12/13 | Link | Rating: 5.0
    40. Jacyn B.
    My fiance and I stayed here back in January after a four day trip to Yosemite and not wanting to go back to his tiny rented room in house with 8 other roommates.  We booked the room through the hotels tonight app and checked in about an hour later.  We were greeted by a very welcoming staff and told of the free wine and appetizer hour later that evening.  While some may find the interior decorating to be a tad outdated, I felt it added to the charm of the inn.  

    Our room was lovely and large with a nice walk-in closet with vanity on one side of the entryway, and bathroom on the other side.  I enjoyed having an in room fireplace and a fully stocked mini fridge with soft drinks and water.  The king size bed was so soft and comfortable especially for him after having slept on couch cushions for four nights!  We were able to enjoy the free wine and appetizers before heading out to dinner with a friend which we were able to walk to.  The next morning we woke up enjoyed some breakfast and then were on our way out.  With our wedding in April, I had been searching for a cute boutique hotel to get ready in with my bridesmaids and booked the suite at the inn for the night before the wedding and know that we will have ample space to get ready in.  I will post a second review after that, and am looking forward to my stay then.

    13/03/14 | Link | Rating: 4.0
    41. Aaron L.
    Very good price for what you get.  The rooms are large and rambling with old San Francisco charm.  The fireplace adds romanic.  Good location and nice people.  However...

    The walls are very thin so you will hear your neighbors TV or loud conversations, and the floors are creaky, allowing you to hear anyone walking above you.  Plus -- and my biggest negative -- the breakfast is not befitting of San Francisco.  With all of the wonderful food in SF, you can not serve average pastries, cold cereal and a small egg dish.  Not going to fly in the City of food.

    08/11/14 | Link | Rating: 3.0
    42. Lisa C.
    Great hotel with an English theme. It is an older hotel, so you have to take that into consideration. We had a lovely room with a fireplace (but it was too hot outside to consider using it. ) I would definitely stay here again. The staff is fabulous and will do anything they can to make your stay a good one. Good location and felt safe. Loved the old fashioned and personal touches.

    19/10/14 | Link | Rating: 4.0
    43. William S.
    People, for some strange reason, have a tendency to rate things positively for simply being small businesses. This hotel is a perfect example. There's no parking. They charge you like $38 a day to park your car. The wifi sucks. The room made my allergies, which have been gone for a year, go crazy.

    The free breakfast was pretty good and so is the location.

    It's just...aight.

    03/12/14 | Link | Rating: 3.0
    44. Vike S.
    Perfection. There was nothing - NOTHING - that was not an absolute pleasure about this place. They bend over backwards to make your stay pleasant and are accomodating beyond belief.  The location is central to everything you'd like to see of a tourist bent and the rooms are incredible, from the fireplaces, to the ultracomfortable bed to the many free goodies - free sumptuous breakfast and always different; free tea and coffee 24/7 and free cookies in the lobby. Each and every staff member is friendly and helfpful and the people that stay here were engaging and conversational. There's not a snobby air or detached air by any of the guests and there's a great air of commadarie amongst all. I could not have been more impressed and the price was extremely reasonable. The week I just stayed there the hotel was nearly full but it was quiet as a tomb - no creaking floors or street traffic that I heard at all. None of the very few complaints on yelp panned out at all. I encourage you - no - URGE you to stay!!

    01/02/15 | Link | Rating: 5.0