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Chaminade Resort & Spa in Santa Cruz, CA

Chaminade Resort & Spa in Santa Cruz, CA

Specialties

The AAA Four Diamond, award-winning Chaminade Resort & Spa is a spectacular 300 acre mountaintop hotel in Santa Cruz, California. This historic Mission-style California resort overlooks sweeping views of Monterey Bay National Marine Sanctuary and the Mountains. Chaminade is a luxurious Santa Cruz hotel for celebrations, getaways, weddings and executive meetings.

History

Established in 1985.

In 1930, Chaminade Boys High School was opened on the site of Chaminade at Santa Cruz. The school was located in the current main building, where today's guests will find the resort's meeting rooms and restaurants. Chaminade functioned as a school until World War II and later became a novitiate used to train novices in the Marianist order until 1970, when it became a retreat site for the church. In 1979 Chaminade's buildings along with 280 acres of surrounding land were developed into Chaminade at Santa Cruz, which opened on May 5, 1985.

Since 1988, Benchmark Hospitality Management Company, a recognized leader in hotel, resort and conference centers around the world, has managed Chaminade. With over 20 years of hospitality industry experience, Benchmark is the standard by which other hospitality management companies are measured

 

Company Info:

Rating: 3.06

Address: 1 Chaminade Ln, Santa Cruz, CA, 95065
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (328):

1. Dave M.
Had a retreat here and it was very very nice.  The location wasn't perfect: the immediate view from the balcony/patio seating areas was impressive - well kept lawn sloping down into woody hills - but in the horizon you saw busy highway.  I can be forgiving of this as the rooms were comfortable, the food was good, and the staff was extremely nice.

26/09/05 | Link | Rating: 5.0
2. Camille T.
I echo Nick H.'s review.  I recently made a reservation at the spa for massages for me and my boyfriend but had to cancel it.  For some reason, they only cancelled mine and charged me for a "no show" for my boyfriend.  We called them the same day of the supposed reservation but no one was picking up so we left a couple of messages.  It's been over a week and no one's returned our calls and of course the charge is on my card.  I called yesterday and the person that answered said that only their supervisor can reverse charges and I would have to wait til today.  I'm still waiting as no one's answering at the spa nor the supervisor's number and the front desk told me to just leave yet another message.  Extremely poor customer service.

25/09/07 | Link | Rating: 1.0
3. Donna R.
The Chaminade Sunday Brunch was our go to place when we had out of town East Coast guests, or if we had a big special occasion where there would be 6-8 of us. Champaigne brunch and really good food.
Well, we went back there again, and were told, only one glass per person, and it would cost $25 for a bottle.  Since there were 10 of us, of course we went for it. The buffet has been trimmed down, and quite frankly, I was not impressed. Their dessert buffet was wonderful as always, but if I'm paying at least $35 (incl tax and tip) I want more than breakfast food and grilled veggies, bread and cold cuts.  They still have the prime rib carving station, and if I remember, they also had carved ham.   Only one choice of chicken or fish when they used to have 2 or 3.  I'm not saying the food they had was bad, we enjoyed everything, but there was just less choices than before.  It has changed so much I will try to find another real "champagne brunch" since the Chaminade has gotten so expensive.

12/02/09 | Link | Rating: 3.0
4. Jason M.
This place is a total disappointment.  Based on the pictures on the website, I booked the Chaminade for a weekend getaway.  Lets start with the pool.  Um, I didn't think this was a Days Inn.  But the pool was about the size and quality of what you'd get at the Motel 6 for $40 per night.  Small, square, cement and surrounded by cheap lawn chairs for your enjoyment - I find it funny that they attempt to rank themselves above a 2.5 star motel.  We headed to the room hoping this would be better.  The room was small, overlooking a parking lot.  To top things off, the A/C would not work.  They offered to bring a fan up  (side note, I read through the reviews and someone a year ago said the same thing - c'mon Chaminade, fix the damn A/C).  I got into it with the manager, who by the way I think previously worked at the Motel 6 given his customer service skills, so he was right at home at Chaminade.  Pass on this hotel and book something else.  Get a B&B in Los Gatos or a nice Hotel or B&B in Monterey.

05/11/08 | Link | Rating: 2.0
5. Ed S.
Good in most ways -- clean, nice rooms, good staff, etc. -- although the restaurant was awfully expensive and service couldn't keep up with the light crowd.

18/04/07 | Link | Rating: 4.0
6. M K.
We found this online for the same price as a 2-star motel by the boardwalk.  It's about 10 minutes farther, up on the hillside, and well worth the drive to get away from the dumps that pass for boarding around the beach.  The rooms were spacious with comfy beds.  There was a pool and our patio looked out on what appeared to be a nature preserve.  The restaurant is pricey, but I'd recommend sitting on the patio for refreshments just to enjoy their view of the valley.  Overall a great value for the area!

06/07/09 | Link | Rating: 4.0
7. Rose L.
I LOVE LOVE LOVE this place. I will not stay anywhere else in Santa Cruz. They have 2 restaurants with great food and a full bar. the bartenders make the best drinks I've ever had. The view from the hotel rooms are awesome and makes you feel like you're really far away from home. I love that it is secluded. The service is wonderful. And it's cheap! Just 25 dollars a night more that if you stayed at a chain motel. I can't wait to go back for the third time.

05/04/06 | Link | Rating: 5.0
8. Alyssa C.
I went here for a beautiful wedding. The seating overlooked the hills and ocean of Santa Cruz and the staff was really accommodating for almost 300 people. The hotel is secluded up a long driveway but is really 5 minutes off the highway.

01/06/06 | Link | Rating: 4.0
9. robert r.
DISAPPOINTING. Went to the day spa on my birthday and had a massage and had the WORST TIME. The masseuse FARTED during my massage and then just lit another candle and turned up the music. Plus, there was MAJOR construction going on even though it was a weekend and I thought the roof was going to cave in the spa area. Save yourself some money and go to KIVA or Burke Williams.

01/03/08 | Link | Rating: 1.0
10. Nick H.
I went to the Chaminade a couple of summers ago for a friend's wedding and had a great time, but recently I tried to book a room for a weekend getaway and boy oh boy did the saga begin! All in all it was impossible to reason with their customer service people and ended up cancelling my reservation because of the poor service.

25/05/06 | Link | Rating: 1.0
11. Wendy C.
I had high expectation for this place as it is highly praised by people I know, but when I got there, it was a great disappointment.  First impression was bad as this place is next to a cemetery.  Then, the pool was not only very small but also very dirty, full of bugs.  Also, don't be late to your appointment because it can get canceled.  Chaminade is very strict about it and the cancellation cost is 100% of your treatment... yea... read the tiny tiny fine prints on the menu.  Rescheduling is $45, even on the same day!  So, why 2 stars? Well, the view of mountains and trees is nice from the jacuzzi... no... you don't see the cemetery... and the bathroom is clean with everything you need... shampoo, conditioner, shower gel, hair dryer, q-tip, lotion, etc.  I suppose I pay for all these amenities, but 2 stars for the view and the convenience.

23/09/09 | Link | Rating: 2.0
12. petra g.
Did I say you need a room to eat here?
I think you do if you are going to eat the brunch. Either that or you need to have the balls to pop the top button of your pants, put two patio chairs together and sleep off your drunken foodgasmic, ...what did she say G L A M O R OUS.., oops, GLUTTONY!
The champagne and orange juice just keeps coming.
You can have an omelette with a variety of about 20 thinks including; shrimp, avacado, turkey, red peppers, onions, shallots, cilantro etc etc etc. There is an "island  " of hot main dishes including stuffed chicken breast, salmon with tropical fruit,  blinzes, BACON and Sausage etc etc.  A table "o" belgian waffles and ecoutrements. Cold meats, grilled vegetables,and a variety of salads. As well as, a salad bar with another 25 things on it. A table with enough desserts to sink a barge.. and a chocolate fountain with fresh fruits and dried ones as well. Oh my god I have to pop my pants thinking about ALL the food!
The staff is fantastic and they will take your picture after singing to you if it is your birthday...so don't tell. Definately worth checking out and taking somebody that likes a nice view.

30/06/07 | Link | Rating: 5.0
13. Alicia K.
LOVE,LOVE,LOVE the Sunday brunch here!!! Who doesn't love champagne with omelette's(any way you like),an awesome salad bar,these amazingly delicious little rainbow striped ravioi's,chocolate fondue strawberries for desert....Mmmmmm,love it so much I am signing papers this week to have my wedding there.Have never stayed in the rooms,so I will update after the wedding next summer.But so far the staff (especially Angela)has been wonderful helping me plan the wedding and what space & package we'll need etc.

02/10/07 | Link | Rating: 4.0
14. Kath K.
Don't go here expecting to get a bargain.  Some of the areas need a little sprucing up, but I truly enjoy the spa treatments here.

11/07/08 | Link | Rating: 3.0
15. Christy M.
Stayed a night at the Chaminade and took advantage of their spa services. Our room was fantastic and my boyfriend couldn't stop talking about the bed; a marshmallow cloud I would say. The spa and fitness facilities were immaculate and the staff was friendly and courteous. I'm planning on going back again next year in the spring. Only complaint, I could hear the occupant directly above us pacing away in the wee hours of the morning and there were children running and screaming in the halls, but other than that a delightful place for a getaway and I would recommend a stay at the Chaminade to any of my friends.

07/11/06 | Link | Rating: 5.0
16. Mike W.
We stayed 2 nights at the Chaminade. The location has tons of natural beauty, but it ends there. I was least impressed with the persistent dirty dishes in the hallways. The smell was bad too. The lighting was awful, and yes, the shower heads are too high and cannot be adjusted beyond "spray" and "more spray". The counter top of the kitchenette had not been cleaned. There was lots of sand and gravel in the pool. On top of paying $349/night for a "Junior Suite" we were charged a $15/night "Resort Service Fee" for using the pool, spa and tennis courts (we used the pool only once on our stay and none of the other facilities). I got the manager to lift one of the charges because we were not told about this up front, but I think that's just greedy. Why not charge $364/night? Why do they have to be sneaky? Give me a break. I'll be looking for another place to stay next time.

17/08/07 | Link | Rating: 2.0
17. Jay M.
It's not that it wasn't nice, but it was the fact that you could still tell it used to be run-down and that they were trying to give you this veneer of a nice resort.  The bathroom sinks and counters were redone, but the shower still looked 70ish... and to add to that "flavor," above their nice new table hung one of those cheap gold chain-type lights, rainbow lantern no less, swinging from the ceiling... It was like they couldn't be bothered to update those smaller items...

The bed was horrendous-- way way way too soft... lumpy, and in the middle of the night, you never knew if you'd get booted off by the lopsided springs... terrible, terrible sleep.  the pretty new covers couldn't "cover" that one up.

oh, and the drive to it--uh, "there's dead people in the backyard!" yup, right before the resort's road, you have to drive past a huge cemetary...ugh...  luckily, chaminade is sort of higher up, so the cemetary is nowhere visible from any of the rooms...well, it wasn't visible from our room at least... creeeepy.

parking is impossible... the drive to the reception/check in area is very tight... there's parking on one side, and the rooms on the other... but it's pretty darn close to a one way street, which is weird b/c once people have checked out, they have to, duh!, turn around and go back the way they came... we got ourselves into a really tight spot when we did just that, and the incoming traffic got in the way... it was a pain in the a**!!! (luckily i have a small car)  not to mention the parking spaces only point one way, so if you're facing the wrong direction, tough luck for you...

the one shining star was the champagne brunch--yummy!!! we ate at the sunset restaurant, and let me tell you, it was sooooo good.  the chocolate fountain was my fav for sure... that's why this review isn't 1 star.

overall, decent for santa cruz I guess, but perhaps not the best bang for your buck...and I've stayed at much better "resorts"... I can't wait until the new Joie de vivre hotel opens up...that one might be promising! until then, the accommodations in santa cruz are still very much lacking....

15/07/08 | Link | Rating: 2.0
18. Victoria R.
Blah! I just went with a group for the lunch buffet. It was expensive and I was not impressed. Since I am vegetarian my choices were a mediocre stir fry,generic salad,and mac and cheese. I'm not sure what I was charged 15.95 for. It feels like a place you would go to for a conference for work. The desserts were cute and half way decent though.

09/08/08 | Link | Rating: 2.0
19. Waeva S.
Loved staying at Chaminade!  I have been there several times over the last few years with and without kids.  Love the comfy beds and simple colorful decor.  I really like the rooms with the small balconies and the ones by the tennis courts which have a back patio opening out onto the lawn area.  Sunday brunch is awesome.  Pool and spa are always nice and not too crowded!!  Kids enjoyed renting movies in the room at night.  Staff is always overly helpfuly and friendly!!! Hope to stay again soon!!!

22/06/10 | Link | Rating: 5.0
20. Mary T.
This place is so appallingly unprofessional. I had a room booked for my friend's wedding. She had booked her wedding rehearsal dinner, hotel rooms for the whole bridal party, other wedding activities, and according to her contract, a block of 25 rooms (with more available in additional blocks of 25 as needed). This was planned months in advance. After a few of us booked rooms here, other friends of ours started hearing that it was full. She had to call them to find out why nobody else could get rooms there, when their contract said they would open up more as needed. Turns out they also planned a convention, and not only will she not get the minimum of 25 rooms promised, the hotel had the gall to ask for her BRIDAL room and the rest of our booked rooms back!  Oh, and not only did they want their rooms back, they didn't have room for the rehearsal dinner. Everything had to be rescheduled at the last minute for another location, since they value conventions over weddings, and will screw wedding guests when a convention is booked. Be vary wary if you want to have your wedding guests stay here.

24/05/11 | Link | Rating: 1.0
21. Ashley H.
Came here yesterday with my bf because he had never had creme brule! We were there between their lunch and dinner scedual... "Chad" at the bar was very friendly and accomidating. The creme brule was to die for! Chocolate with carmelized bananas on top! Just amazing! It was the perfect size for 2 to share also because it is rich=) A very romantic spot! Give it a try!

17/09/08 | Link | Rating: 5.0
22. Steve B.
My wife and I just spent three days and two nights at Chaminade for a mid-week "romantic getaway."  It was the perfect choice.  The rooms and the hotel are beautiful--I understand they did a complete remodel starting about five years ago, and it shows.  Our room had an inviting little patio just outside where we could sit and read and enjoy the peace and quiet. The staff is very friendly and helpful.  The food is delicious and the service excellent, plus dining with such a glorious view of the Monterey Bay is a real treat.  Chaminade is set on 300 acres (!) just outside Santa Cruz, and has numerous walking and hiking trails.  The pool is clean and inviting, and the spa is first-rate.  Honestly, I have only praise for Chaminade.  We will return.

15/08/10 | Link | Rating: 5.0
23. Andrew Y.
Went to this hotel for a wedding. It was a really nice setup for the outdoor ceremony. It was a sunny day with no clouds. Anyway, the cocktail hour kept the alcohol flowing and the appetizer food filled. The staff was courteous and helpful. The meal was pretty good. I had the prime rib. I was really full after that. I also got to try the chicken, but it wasn't that good.  It was dry and needed some more salt. I also got to go into a suite and it was a little bit small. Anyway, the grounds looked nice and well groomed. I had a great time there and would welcome another wedding there.

09/06/08 | Link | Rating: 4.0
24. stacey m.
We were looking for a fabulous Easter Brunch and chose Chaminade based on the spread listed on the website. We were extremely disappointed!! There was 1 crowded room of food. None of the cold items were being kept cold and the warm items were not warm. The English muffins on the Eggs Benedict were rock hard. The desserts were nothing special and only a tablespoon of mousse was available in a tart. And they charge $50 per adult with only 1 complimentary glass of Champagne!!

04/04/10 | Link | Rating: 1.0
25. Mike B.
All though I've never stayed there, Chaminade serves a number of functions that I have enjoyed.

Sunday brunch--yumm!!  A bit pricey but somewhere to take someone you care about in a nice surrounding.

Cocktail hour.  Very quiet most days, away from the busyness of "town."  Best in the summer on the deck or anytime at the pool table.

Special events room.  Been to a couple of banquets and the staff were great (admit slight bias as my sexy wife did work front desk here for a time)!

30/12/07 | Link | Rating: 4.0
26. redheaded p.
*******5/22/08 UPDATE******
I received a call from the General Manager Tuesday who was extremely shocked and apologetic for our horrible experience. He said he was going to make things right however, i have not heard from him yet........

so, my husband and i spent the weekend in santa cruz for my friends wedding thinking we'd just relax and hang out.
it was an extremely hot weekend. our AC didn't work, the room was dirty, there was spiders in the bed and lampshade, hair in the carpet and showers, and some sort of bodily fluid running down the restroom door and it was yellow in color. i was charged the discounted rate, im appauled that they even rent the rooms out without even checking to make sure they're clean and functional. the engineer came out at 10pm and tried to fix our HVAC but couldn't so he brought us a fan.

the setting was nice, the staff was great and anxious to help but the room was crap. they charged us for drinking the bottled water! what a joke, for $250 a night i would hope that water would be free! the setting was nice and peaceful but the pool was crowded. no place to sit and enjoy the sun. i was there with a large group of people and we were not the only ones having HVAC problems. in fact there was 3 other people dieing from the heat in the room. fortunately our air eventually kicked in but for this class A cost, my expectation is that ill have a class A room. my friend that was getting married had 3 buckets under her bathroom sick to catch the water because the plumbing repairs are so deferrred. does anyone know where i can get what im paying for? some other friends stayed at the best western, two nights, $250 total, nicer, cleaner, bigger rooms and room at the pool.... if i ever go back to santa cruz, ill probably be giving them a call. AGAIN, THE STAFF WAS GREAT, BUT THE ROOM WAS CRAP.

the wedding turned out beautiful and the food was GREAT, especially the chocolate fountain with marshmellows. beautiful views and peaceful.

18/05/08 | Link | Rating: 1.0
27. Lindsay B.
If you are going to Santa Cruz or the surrounding area you have GOT to stay at least one night at Chaminade. Warning: Once you stay one night you probably won't want to leave! This resort has everything you need to "get away" without really getting that far out of the way! It's tucked away very nicely so it feels like you are far up in the Redwoods, but it's conveniently located right from the heart of Santa Cruz for those who want something to do off the property (though I'm not sure why you'd want to!). I was only here for a short stay as I was doing some business in town, but next time I am in the area I am definitely staying here. It has gorgeous hiking paths so you can get some outdoor exercise, but there are plenty of indoor options too. Once you are done with your daily activities you can kick back in the gorgeous rooms--I'm not kidding, when I walked in I gasped! The rooms are divine. I had a room that overlooked the valley and it was a beautiful place to sip my coffee in the morning. I would definitely recommend this place to anyone for either business or pleasure. I've heard they have very nice facilities for events as well! I can only imagine as the staff were incredibly nice and helpful at all times during my visit.

23/06/10 | Link | Rating: 5.0
28. melissa w.
Beautiful property. Breathtaking views.  If you are looking for a nice get-away this is great....not really for kids and teens...if I had taken my teenagers they would have been bored in 2 seconds...but for me and my hubby it was beautiful and romantic :) ONLY  negative is I hated the beds! I hated them so much I had to take away 2 stars...and that's the only reason they don't get a perfect score from me. They had this big feather flat pillow thing under the sheets that slid all over the place while we were trying to sleep.

23/05/11 | Link | Rating: 3.0
29. Cynthia C.
Got a couples massage here and had a wonderful experience.  I felt like I was in Napa.  Well kept, simple decor, and appealing to all your senses.  They offer water infused with cucumbers, lemons and oranges, yum!  After our massage, we had the opportunity to see the sunset outside in their hot tub, just steps away from the massage tables!  We had a wonderful view of city and the mountains.  We were able to order food and drinks out there, our stress was rubbed away, and our stomaches were happy.  What more can you ask for in a spa experience?

12/04/06 | Link | Rating: 5.0
30. Puja R.
I did enjoy my stay. I thought the rooms were pricey, but I got a 169$ rate on hotels.com and got a room with two beds. I have to say though the rooms were tastefully furnished and the overall ambience of the hotel was fantastic. Great facilitities , great spa, all and all it was impressive and especially romantic for a weekend getaway, we had a superb view of the forest. You should go if you want to get away. Its a great hotel and you can't find any real 4 star hotels in Santa Cruz so I think this is one of the better ones!

25/05/09 | Link | Rating: 4.0
31. Craig M.
I brought a group of family members to the Sunset Lounge for Mother's Day Brunch yesterday.   I was really disappointed.

First of all, the room they sat us in (I guess because were were a group) was like the 'special occasion' room, not the normal dining room. Kind of a sad place, filled with these ugly metal banquet chairs and limited windows.

Secondly, the service was horrible. Of course, because we were a party of 9, the gratuity was already included which didn't help their motivation to be service oriented by any means. They were pleasant, but definitely not what you would think you would get for $50 a head. I'm one of those who thinks my coffee cup should never be empty if that is what I want.

Lastly, because it was a buffet set-up, the food choices were limited to what they were preparing. Don't get me wrong, the food wasn't bad perse, but since it was a pre-set pricing for the buffet, I already knew what the whole thing was costing me. It sure didn't live up to the price tag. I felt like it was a breakfast buffet mixed in with servings from a mediocre wedding reception. Hard pancakes (because they were old) sitting off to the side so that the 'fresh' seafood table in the middle could be the centerpiece.  And then egg dishes next to pasta with shrimp?

It was just weird, and borderline tacky. Very convention center.

The whole thing cost me $550 for 9 people. I was severely disappointed. If this is the "Best Brunch in Santa Cruz" I feel for the beach folk.

12/05/08 | Link | Rating: 2.0
32. Ed S.
I threw my father's 50th birthday party here. So this review is more for people who are thinking about having a large function. (40 or more people)

I lived in Santa Cruz for over 5 years, and I had always heard good things about the place, but I had never been there. So when my father's 50th came around I wanted to do something special, but did not really want the normal restaurant dinner, I wanted something a little more memorable. Plus, I have a large family, and my dad has many friends, so most fancy restaurants wanted to charge me an extreme amount of money to throw a banquet in a private room.

The Chaminade was amazing, and they helped me plan an unforgettable party. My family was so pleased. The steak and seafood combo was perfect. It was a good size fillet mignon that sat next to a round fillet of salmon, and they were decorated with different sauces and resembled a Yin Yang pattern on the plate. Everyone loved the food, even my vegan sister and brother in-law. (You can pick a few menu choices for your guests)

The room was large and they arranged it in the way I had requested. We had a private deck with a heater that sat next to the room, giving us a great view of the ocean at sunset.

My planner did such a great job, I sent her a gift basket to thank her. She even allowed me to add plates and people the morning of the banquet-- that is the flexibility I need with my family.

If you are thinking about doing something out of the ordinary, I highly recommend giving the Chaminade a call.

08/08/06 | Link | Rating: 5.0
33. Allison S.
Love the Spa at Chamande. The customer service is really exceptional. Kinsey was helpful, very knowledgeable about the products and sweet.  When our group of 4 women came in for our spa services she showed us around the facilities and made sure we were comfortable. We enjoyed being able to order lunch by the jacuzzi and just hang out in such a beautiful location.

28/07/11 | Link | Rating: 5.0
34. Anthony J.
The site of our ceremony and reception, it was fantastic.  The staff was amazing, and thought of virtually every detail.  What I really like is their package pricing.  There is no nickel and dime'ing.  It includes EVERYTHING, site, chairs, generous choices for apps and dinner, even the cake.  Takes a lot of the headache of planning away.  The food was very good as well!

One knock would be the tasting, way too crowded...waiting in line for 30 minutes to try a stuffed mushroom is a bad time...

The accommodations were very nice as well, plush bedding and spacious.

My wife was also very happy with the spa services.

All in all we highly recommend!

31/08/06 | Link | Rating: 5.0
35. Sandy C.
We paid $300 per night and did expect more on a number of levels. We had difficulty finding a parking spot within a reasonable distance. Then we walk down the corridor of our building and the room smelled like Urine and had stains on the carpet. Turnoff #1. We get in the room and the bed was nice and comfortable. The desk had a coffee station, but no coffee pot for which to make coffee. Turnoff # 2. Then the bathroom although spacious, had no counter or buffet to place anything. Turnoff #3. Then, the tenants above were stomping so loud that we didn't get to sleep in. Front desk and service was friendly, etc. but again, we expected more out of the room, corridor, etc. We will NOT be staying there again unless they offer a substantial discount to win us over.

08/08/11 | Link | Rating: 2.0
36. Mrs P.
We had our wedding at chaminade and all in all I thought it was great but very disorganized :/ everything was beautiful but when leaving responsibilities up to the staff things did not go accordingly, we were told that several tasks (Such as decorations) would be completed by staff and they were not and unfortunately it was time for the wedding to start when it was discovered, guests had no idea where to enter the ceremony site, they were told by staff to sit on the wrong sides; my mother had to instruct them otherwise:  no direction was given. One specific guest was told to enter right before the groomsmen were to enter during the ceremony and she was only stopped from walking right in front of my groom by himself, so that was a bit frustrating. After the ceremony guests were told to enter from the wrong side so they did not get their placecards. About a half a dozen items were not placed out, which again, was only discovered when it was too late. All in all it was nice, just completely uncoordinated as many guests pointed out to us :/
Knowing this I still would have had our wedding here, I just would if been more of a bridezilla to make sure things got done. But the venue itself was beautiful and the food was great.

03/06/11 | Link | Rating: 4.0
37. Jonas K.
Overall a very mediocre experience. Doesn't seem like a 4 star hotel. Cobwebs and mold in the bathroom.

27/08/09 | Link | Rating: 2.0
38. Aaron C.
Are your planning a corporate event?
Are you looking for a nondenominational location to get married?
Are you over 50 years old?

If your answer to any of these questions is "yes" then this the place for you.   Otherwise, don't bother.  Chaminade is like staying in a Hilton not a resort, but the spa is very nice and the staff is courteous.  Clientele leans towards the older folks.

08/10/09 | Link | Rating: 3.0
39. Pat T.
I was here for a tech conference. The staff were very accomodating, going so far as to let one of the attendees give a demonstration of firebreathing on the patio.

The buffet meals was good, but a step down from last year's excellent (new owners this year).

I didn't use any of the spa services, but the staff went above and beyond for me -- I lost a cup at Chaminade and they called me back *twice* after I had left to say they still hadn't found it. That's service.

Rooms are very comfortable and come with very nice bathrobes -- handy for the short walk to the hot tub at night.

So: five stars as a place to hold a small (~200-300 person) conference or retreat.

17/11/06 | Link | Rating: 5.0
40. Beth S.
I was so sorry to read that other Yelpers have recently had bad experiences at the Chaminde.  I've been there twice now: once a year ago, and then again last weekend.  Both times I found Chaminde to be pretty, well kept, nicely remodeled and tranquil.  I paid $265 on a Friday night for the spa package (included a deluxe queen room, 2 massages and the accompanying gratuity).  The spa, fitness center, and massage appointments were outstanding!  Everything was lush, modern and clean!  The room was a generous size, and the bed was soooo comfy (with feather pillows, a down comforter and a soft pillow-top).  I ordered room service and the food was fabulous - expensive - but fabulous.  The grounds were nicely maintained, and I even went on a hike through the eucalyptus forest surrounding the property.  I highly recommend this hotel to anyone looking for a tranquil getaway or romantic retreat.

27/08/09 | Link | Rating: 5.0
41. Stephanie B.
My boyfriend and I decided to come here for the Valentines day dinner. However, let me begin by saying I have never given one star before but this truly was a disaster. When my boyfriend made reservations the they did not say it was 75 dollars a person for a buffet style dinner in which the buffet was located down the hallway in a different room completely. The experience was terrible the food was sub-par. It was not worth the money. We were going to leave but it was Valentines day and we couldn't go any where else to eat without reservations besides maybe Mcdonalds. I called the next day to say how awkward the whole set up was and basically to just let them know it was a very uncomfortable dining experience and the assistant manager basically threw it back in my face. I will never be back.

12/07/10 | Link | Rating: 1.0
42. Karen G.
Nice location. but I am sorry I think of this as" rip off acres". I have a family member that lives near by and it is a quite close place to go for  special occasion. we have tried to eat in the bar twice to make it more reasonable. The wait staff is always nice. The bar is cozy. But they charge $16.00 for hamburgers.
I think they could do better and have an nice steady trade if they did not price their bar food like the Hyatt regency. The brunch is way too high. We are in a recession, did you know???

19/03/09 | Link | Rating: 1.0
43. Krista T.
Stayed here a couple of times, nice getaway.  Its back from the main street so pretty secluded. the rooms are good size and the beds are oh so comfy.  The staff is friendly, good meals, plenty of parking, valet parking as well. Good place for a romantic getaway, family, company functions etc.

01/07/09 | Link | Rating: 3.0
44. Jack B.
Not the 4 star resort it said it was. First, we bought the room on Price Line, so we didn't know we were coming here. When we checked in, we had to sign a $20 a day resort fee, that pretty much nullified any saving we got from the website and we had no plans to use the resort features. The rooms are in separate buildings from the main building. If you do plan to stay here, avoid buildings 100-400 as they get a lot of traffic noise from the main road coming up the hill to the resort or from vehicles going to the main building. Like the other rooms, there are strange musty odors in the hallways and in the red pillows on the bed. The floorboards also had a softspot that must be termite or wood rot. Other than that, the room was not bad. The beds were comfortable and warm, the AC/Heat is a little hard to master and the room lacks enough plugs to charge electronics. We stayed for the thanksgiving and when I asked about my 12 year old daughters dinner, they  gave a price for those 12 and under. However when we got the bill, they stated it was "under 12". The staff, all were very nice, but college age. Its a lord of the flies scenario here where no one expertly experienced in customer service seems to exist, just someone robotic responses to customer requests. The main hotel building was nicely decorated and a great view of the ocean (however not from the rooms). All in all though, I would not rate the accommodations and service over 3 stars, and the nickel and dime-ing cost them another star.

27/11/10 | Link | Rating: 2.0
45. Grace K.
Technically, 4.5 stars............

I went here for an evening wedding, black-tie optional.

What a gorgeous property - tree-line entry through a private driveway, and a private retreat atmosphere.  The landscaping is beautiful, and the views are nice.  The building in itself was nothing too great, hence the four star rating, but otherwise, on the terrace where the wedding was held, it was a truly beautiful spot.  

Combine that to gorgeous weather and good company, a beautiful bride and a handsome groom who obviously are very much in love, and it was one perfect wedding.

OK - throw in the unlimited alcohol, super-friendly staff, and the crazy drunken dancing, smoking out on the gorgeous balconies, and food that was actually quite good (though amazing, it was not) - and THEN you have a perfect wedding occasion.

Alrighty, toss in the fact that a "stunning - very stunning" man (hahaha) made the dj play my favorite song for one last dance - and it was really perfect.  :-)

This being a resort spa, I wish I could yelp about what those services were like, but perhaps next time.  For this visit - the wedding in itself, and the reception that followed has me looking forward to more visits to this gorgeous place.  If the services offered were truly excellent, I'd up this  to a 5-star rating in a heartbeat.

We did go to the bridal suite afterwards to continue the evening, and it was a nice room.  Separate bedroom, separate kitchen, living area and ... and.... well, it was nice, but damned if I can recall much!  Oh, it had a nice, large patio.

Oh, and I loved, loved, LOVED the thick, luxurious papertowels in the bathrooms.  NICE!  :-)

06/06/07 | Link | Rating: 4.0
46. john l.
great location and very spacious rooms. the amenities are great including the pool area and hiking trail on the property. The best part about the place is the outdoor patio area that is connected to their restaurant where you can relax with friends for a drink and a gorgeous view. The staff is very attentive and friendly. Their breakfast brunch buffett is also very good with all the usual fare that you would imagine and then some (I would recommend making reservations to ensure that you get outdoor seating).

Cons: The only thing that I would complain about is the lack of soundproofing in the rooms. If you're not up early enough, you will get woken up by the cleaning people vacuuming in the halls and rooms next to you. Fortunately, the crowd that comes here is not a "rowdy" bunch, so although the walls are thin, you won't be kept up all night listening to the party people saying "HEY!".

04/09/07 | Link | Rating: 4.0
47. Michelle C.
The Sunday Brunch used to be a favorite for my husband and I. We recommended going with a group and could not have been more disappointed. While the food was good (good/average, nothing super spectacular), the singe "sample" size of champagne was a joke for the $35 dollar price. On top of that the wait staff gave the impression they were doing us a favor by taking old plates, very occasionally, and bringing us additional champagne; which as mentioned we paid for. On top of that we got an 18% gratuity added for a group of 8! The service was mediocre at best, they didn't bring our food, barley took our plates, without being prompted--so to pay an 18% gratuity was adding insult to injury.

As I started out with, we used to love the Chaminade brunch. No more! Overpriced and the wait staff was rude. Very disappointed, after expecting it to be great as it was a year ago.

07/06/09 | Link | Rating: 1.0
48. Timothy G.
We were married at The Chaminade Resort on Sept. 2, 2011. When beginning our search for a wedding venue we were immediately impressed by the staff that valet parked our car and greeted us upon arrival at The Chaminade.  When asked if we needed assistance we responded that we were just looking around and were just beginning our search for a wedding venue.  When asked if we had an appointment, we relied no, but they graciously insisted on getting their wedding coordinator, Angela Cima, to show us around. Angela was warm and inviting right off the bat.  Without any pressure she showed us around, gave us information and gave us an idea how much it would cost to having both a wedding ceremony and reception at The Chaminade. Let's just say we booked our wedding for just 4 months later after a couple weeks of looking around at other venues we realized The Chaminade was perfect for us. Angela, Shannon Norfleet (who ran our rehearsal and ceremony), Anthony (the banquet coordinator) and ALL the staff were incredible and very friendly!  The staff at The Chaminade all genuinely seemed committed to making sure we were pleased and taken care of in every aspect during our 3 days there.  There were no hidden costs, no surprises, everything  cost exactly what they had quoted and they took care of EVERYTHING. We didn't have to worry about any details or behind the scenes coordination as the staff was on top of every last detail from our planning, rehearsal, ceremony, reception, clean-up and even pick-up and packing the following day.  We could not have asked for anything more as The Chaminade's staff was highly professional and friendly and knew how to coordinate and synchronize every last detail of our special day.

Lori and Tim

19/10/11 | Link | Rating: 5.0
49. kendra B.
I had brunch at Chaminade today and it hit the spot. It was too cold to eat outside today but I bet on a clear day, you can probably see Monterey from this hillside retreat.

They had stuffed french toast with this yummy tangerine sauce. They had eggs benedict with a spicey hollandaise sauce. They had these multi-colored zebra striped raviolis -- I don't know what they were stuffed with but I will be dreaming of them for days on end. They had crepes. They had a dessert bar with one of those chocolate-y fountains. They had pommegranate mousse. They had a carving bar with a roast beast and a ham.  I walked out rubbing my bulging tummy ... good sign, no?

ps I've been here a few times over the last 15 years for work conferences and for spa days. I found the spa to be welcoming and relaxing and worth the money.

This is a wonderful place to bring out of town guests. It's a little haven of its own. Stay here if you are visiting Santa Cruz. It is so quiet with hiking trails and running paths. Very cool.

22/04/07 | Link | Rating: 5.0
50. Shamus T.
Chaminade is an amazing place to stay set up in the hills over Santa Cruz with an ocean view from the main building. It has amazing spa facilities, and a separate pool and hot tub area. The rooms are gorgeous with feather beds, tons of pillows, and views out onto green forest. With no extra fees you have access to the steamroom and sauna, and the fitness area at the spa complex. There are miles of nature trails on the property. It was about the same price as the Best Western, but with so much more to offer. If you have a car, you can drive to the other places in Santa Cruz. Our experience there was romantic and perfect. We were there on Valentines Day weekend and enjoyed a romantic nature walk in the soft rain. The hot tub was also very nice in the rain. :)

24/02/09 | Link | Rating: 5.0
51. Erin K.
Ick. Let me begin by telling you why I gave this hotel 2 stars instead of 1 star... the grounds the hotel are on , are really beautiful. lots of tall trees that have been there years, beautiful club house, nice hiking trails... from the exterior... the hotel is really great....... but when you actually STAY there, its a huge disaster..

We booked our hotel room on travelocity 2 days before our stay. When we got there, the lady at check -in seemed a little flustered and said they hadn't "processed" our reservation... great, but she would see what she could do. I specifically booked the room with one king bed since what the hell is a point of 2 queen beds when you are staying there with your boyfriend??? When we walked into our room, low and behold, two queen beds.. NOT what I had booked, but at least we got a room since they had 'misplaced' our reservation... uhm ok.

Well, the door had a gaping hole in it, you could ALMOST see into the room, not sure why they didn't have the door replaced. And to add to that, the walls in this place, are like the most paper thin I have EVER HEARD anywhere.. Im serious........ I've stayed in some pretty bad hotels, but you would think for a hotel that has gotten such good reviews on travel sites, it wouldn't be like this?

So EVERY door slam or person walking down the hall, we heard like it was right next to us.... really bad.... ok... so then the TV is one of those old HUGEEEEEEEE box tv's for like 1990. LCD Tv's really aren't that much money, why wouldn't this hotel just pop the $200 per room to upgrade all this crap they have ? Not sure.

The shower and bed were pretty bad too, ANCIENT shower head from like the 1800's... well ok, maybe not the 1800's but it certainly felt like it! And you could tell they hadn't replaced the matresses since the hotel opened like 500 years ago, so they stuck a cheap down pillow topper on the mattress which stabbed us all night with feathers cause it was so crappy.

And last, the cherry on the cake? A banging at our door at 750am with room service, which we hadn't ordered... my boyfriend woke from a DEEP sleep, didn't know what the hell was going on, and signed the paper the guy shoved at his face.... figuring it was some complimentary room service or something?? not sure... anyways, $50 bucks! So I called the front desk , and she said she would have someone come to pick it up, 1.5 hours later, no one... and we sat there awake waiting for them....... FYI, we normally don't wake up on a weekend until 1030-11am... so because of their bad mistake, we stayed awake almost 2 hours from 750am on.... Why didn't they just say, "Our mistake, we'll take it off your charge card, and keep whatever is on it?" ...... BAD SERVICE... Finally I called the front desk and BLEW UP on them!!! they sent free coffee to our room, gee thanks Chaminade... I WON'T be coming back!

29/03/10 | Link | Rating: 2.0
52. Marilyn Y.
We had our wedding at Chaminade.  The resort was amazing!  We had a beautiful wedding.  They let us use the grounds for our guests and we got to take lots of amazing pictures of the place.  The staff were amazingly nice and professional.  The food was great.  We were slightly disappointed by the lobster tails, but that happens with banquets.  Hotel rooms were nice and the cleaning staff were nice and helpful.
Rooms are a bit on the expensive side, but it is well worth the price if you fully utilize  the pool and the tennis courts.  It is a nice getaway.

06/04/08 | Link | Rating: 4.0
53. Robert T.
First night out in Santa Cruz and we came back to the hotel room around 9:30 pm. We were enjoying ourselves, talking and laughing, though not screaming or roaring hilariously. Soon thereafter we get a knock on the door and were told by staff that they received a noise complaint, but without explanation of what type of noise. A simple phone call would have been sufficient. As other reviewers noted the walls and floors are not soundproof at all so the complaining party should have been notified. Suffice to say the experience from that point was somewhat tainted. Otherwise the facilities are nice, though the hallways appear to be under renovation (expose bare wood subfloors between worn carpets) and the hallway doors are not locked shut and when they do shut it slams loudly (woke us up at 8am Sunday).

19/02/12 | Link | Rating: 2.0
54. Lynn G.
We recently had a small, intimate wedding at Chaminade.  We had a beautiful ceremony outside followed by a dinner in one of the private dining rooms for our guests.  The facility was beautiful and couldn't have been more perfect for a wedding.  But what really made the experience, was the wonderful staff who helped us plan everything and pulled off the day of the event.  Whenever we asked for anything or wanted to change something, the answer was yes.  They were able to be very flexible and easy to work with while at the same time being completely professional.  Although all of the staff members were wonderful, I'd like to particularly acknowledge Angela Edmond.  She is the catering manager/wedding coordinator.  She worked with us throughout the planning and made sure everything went as planned.  Her suggestions and guidance made all the difference in the wedding turning out so well.   During the ceremony and celebration she stayed with us and handled all of the details.  She went well above and beyond what we expected.  Thank you to Angela, staff and Chaminade.  I highly recommend them for any type of wedding - big or small!!

19/02/13 | Link | Rating: 5.0
55. joem r.
My girlfriends and I recently went up for the day for a "girls gettaway" at the spa.  Pros: The view from the patio is breathtaking and the massage was WONDERFUL.  I also loved the fact that this place may be full, but does not feel crowded.
Cons: Parking on a busy day is limited. The cost---$174 for an 80 min massage (while it was good, I have had better at Burke Williams for less).  We also had a $17 for a cheese and fruit platter that we shared....there was hardly any fruit and little cheese.  Overall, the experience was nice as I spent it with my good friends...and in the beautiful Santa Cruz mountains..............

05/06/08 | Link | Rating: 3.0
56. Elle N.
My friend and I visited the day spa, which was a great mini getaway.  Its located in the Santa Cruz mountains, and is truly relaxing.  The facilities are clean and include a jacuzzi, sauna, steam room, women only outdoor patio, co-ed pool and fitness room use.  On the outdoor patio, you can order food/drink before or after your treatment and either enjoy the jacuzzi afterward or simply take in the natural beauty of the Santa Cruz mountains.  

We went on a Saturday, and although there was some convention/conference there,   it didn't feel that overcrowded.   I think the partners of the attendees were utilizing the spa while their significant others were in meetings so there were a few more people.   When booking, I would recommend asking if there's any big event taking place where there might be more people than usual.

I had a 50-minute massage, which was actually about 45 minutes.  It was good, but because any spa treatment is generally pricey, I appreciate every minute.  My friend had a facial which she loved, and her skin looked great!  I think I'll try that next time.

The staff are warm and friendly.  We also had lunch at the restaurant there; good food, beautiful mountain views, and if the weather's right, which it was, sitting outside is nice.

09/09/07 | Link | Rating: 5.0
57. Edgar B.
Not too many activities for kids so that gets 5 stars right off the bat. There were no screaming kids with parents yelling "Timmy, shut up! Timmy, behave!Timmy, shut up! Timmy, behave!Timmy, shut up! Timmy, behave!Timmy, shut up! Timmy, behave!Timmy, shut up! Timmy, behave!Timmy, shut up! Timmy, behave!Timmy, shut up! Timmy, behave!" The food was good but expensive. We hiked the red blue and green trails. We found a couple of geocaches. The girlfriend loved her spa date and the massage by the koi pond. Hit the pool and had some really good drinks by the pool. Room service charges a service fee and there is a resort usage fee which I think should be included in the price upfront. The girlfriend enjoyed the place so much she invited her girlfriend to a spa date a week later. This place is great for just getting away.

29/09/09 | Link | Rating: 5.0
58. A M.
Still glowing from my "spa day" at the renovated Chaminade Spa. Loved my massage. Roxanne instinctively found my tense spots. The fees are somewhat higher than other spas in town. However, they offer a local's discount and full use of the fitness facillities, including: steam room, outdoor jacuzzi, showers and sauna (love the dry heat!). I have spent time on the terrace, lounging by the koi pond, ordering lunch from the spa menu and taking in the view of the surrounding forrest. You are invited to hang out as long as you would like. I will be back for more.

18/11/10 | Link | Rating: 5.0
59. Laurel B.
Chaminade probably is the best deal around for a large conference that is not in San Francisco (large = 100 plus guest rooms).  It doesn't break the bank.  All that being said, it always shocks me how expensive it is, considering how I stay in great boutique hotels at a fraction of the price.   We stick with Chaminade, however, for a bunch of reasons, mostly boiling down to, we can't find a better alternative outside of San Francisco but still in the bay area.   They do do conferences well (sounds like Cole Porter:  you do that voodoo that you do so well), so I guess (a bit sadly) I recommend it.  Sadly only because for that kind of price, one ought to be able to do something awesome.  I can't find that place for the crowd size we have.  

But here's how to maximize the success of your conference.  

First, they know their stuff on set up and logistics.  That's a huge relief.  Bring your own people to handle sign in and so forth, but know that their logistics folks have this down pat.

Second, you can have a good cocktail party with very decent food.  While they often put us upstairs, insist on the patio outside downstairs.  And taste all the food first, and select what tastes good.  You can put together a party that actually is a great party, so long as it is outside downstairs, and so long as you vet everything.  They will try to sell you way too much food.  Don't let them. It's a waste.  Don't pick anything you haven't tasted.  Honestly, you'd be surprised.  Keep your food selections simple.  And taste your wines too.  They will special order things that you like (for example, I think that Chandon Blanc de Noir is a great champagne for the price, and you can find it for good prices, so negotiate with them even on the prices they sell it to you for).  

Third, absolutely do not let them talk you into the surf and turf if you have dinner.  My recommendation, actually, is that for a weekend conference, you make your Saturday cocktail party the only event.  If the weather is nice, it's extraordinary, and people mill around and don't want to leave.  If you have to have a dinner, the filet comes out just fine, and have them do a vegetarian option on an "on demand basis."

Fourth, I think the buffet lunch is horrible.  I'd try to have some input on that.  Once, we did one outside, with fewer items and a vaguely Mediterranean theme, and the food was vastly better.  The buffet lunch, again, was horrible.  They charge an arm and a leg, and it stinks.  Stinks is a harsh word.  It stinks.

They will try to have TONS of extras thrown in, like cookies and candy and all that at the breaks.  All they do is feed you, and most of it is bad.  The one fun thing (and we all digress to childhood) is that they do have an ice cream freezer with the ice cream sandwiches, the cones, and the like.  That goes over well.

I have not stayed in the rooms for several years, despite throwing the conference myself, because we rent a beach condo.  They apparently have updated the rooms from a design perspective.  I saw the pix, and they look better.  I will say that the rooms are spacious and reasonably well appointed.   But considering some of the options in the wine country for the same conference price?  If your conference is smaller, go there instead.

07/05/07 | Link | Rating: 3.0
60. J C.
Where do I start? Prior to my wedding on 11/20 I had eaten dinner on the patio at one of the Chaminade Restaurants and walked away thinking how great the food and ambiance was. In addition, I  also had a massage there in the past and had a wonderful and relaxing experience. Two positives.

When it came time for me to select a venue for my wedding I looked into the Chaminade; as a last choice! The reason was only because my husband and I could not figure out if we were going to have a complete wedding or if we were going to have a party sans all the pomp and circumstance. However, we decided on the full wedding and ceremony and thought it best to host everything at one location.

The minute I called and spoke with Angela Cima, Chaminade's wedding coordinator, I knew we were on the right track. Her expertise and knowledge were evident from the first call. Due to the fact that I work in San Mateo and spend my weekends in San Francisco, getting to Santa Cruz was next to impossible. I did most of our meetings leading up to the wedding - over the phone. The initial in person visit with Angela showcased her excellent coordinator capabilities and she completely put my mind at ease.

From all the preparation, suggestions, the ordering of the cake, the food/wine selected, her flexibility in working with our additional guests (so last minute!) to the decor and the help she provided to me with getting my table-scapes ready was so incredibly impressive! The wedding itself went off perfectly! This is due to both the efforts of Angela Cima and Shannon Del Carlo, the banquet manager who absolutely took great care of my husband and I. Shannon was right by our side with champagne and appetizers and helped us with the whole flow of the evening from cutting the cake to the first dance.

Needless to say that the wedding was - dare I say it - perfect and made possible by the incredible staff and Angela and Shannon's wonderful help and support!! If you are considering a wedding venue in Santa Cruz I definitely recommend the Chaminade. The food is superb (your guests will let you know that later; ours did!!, the room (we had a suite) was comfortable and spacious, and the wedding support and direction you will get is top notch! I really want to thank Angela and Shannon for making our wedding so awesome!

08/12/10 | Link | Rating: 5.0
61. Amalia C.
Great wedding venue, professional staff.

We just had our wedding at Chaminade last weekend and it was everything I hoped it would be. The event coordinators Shannon and Angela were so friendly and extremely professional from the beginning (when we first checked it out as a possible venue, throughout the whole planning process, to the big day). They were hands on and made everything so much easier. I didn't hire a wedding planner but Angela and Shannon were there every step of the way to give us guidance and make sure everything ran smoothly. We never felt like just another client, they really made us feel like we were being personally catered to, which you want to feel when it's your wedding!

I knew we were in good hands, so I was totally relaxed the day of the wedding. I went to get my hair done, got some lunch, went back to our suite to get ready and drink champagne with my mom and bridesmaids, and didn't have to worry about setting up since Chaminade set out the place cards, table #s, even the favors. Shannon came and got us when it was time for the ceremony and hid me and my dad so the guests wouldn't sneak a peek at the bride. And the catering manager and service staff continued to impress us during the dinner reception. They took special care of us (making sure we got served first, and helped us keep to our timeline, even showing us how to cut the cake!). We had the best time and that's just what you want on your wedding day. We're still getting compliments from our guests who rave about the beautiful venue, the food, and friendly staff. We had so much fun we continued to party at Linwood Bar that night and the only downer was when the bartender wanted to close and kicked everyone out of the bar.

If you're looking for a romantic venue for your wedding and want to work with professional staff, check out Chaminade. It's beautiful and you'll be well taken care of.

10/10/10 | Link | Rating: 5.0
62. Bernadette D.
No mini-bar but they are chock full of baby deer and ping pong which, I have to say, made our Fourth of July weekend complete. Who knew I would go away for a romantic weekend, only to rekindle a passion for table tennis? It was an outstanding experience to heal old wounds buried deep from high school gym class. Dr. Phil would be so proud.

The "resort" was empty which leads me to believe that it's really only full for conferences and weddings. It is fair to note that there are no other semi-swanky places to stay in Santa Cruz, so Chaminade sort of has the market cornered. It's located up a lovely wooded path, leading to a series of buildings that look a wee smidge 1972. The design of the room was updated and impressive and they even have a strategically placed mirror very close to the bed. Nothing says romance like seeing what a dirty little whore you can look like. Nice! As mentioned previously, there is NO MINI-BAR! That's outrageous. I don't like to buy $6 Kit Kats, but I at least like having the option to do so. Yeesh. We went to the clubhouse to partake of some fine ping pong and then encountered a doe and 2 fawn about 8 feet away from us as we turned the corner to go into our building (picture posted). The have a huge gym and moderate pool. The sunset was beautiful from this vantage point as well (also posted).

My recommendation... dinner at Shadowbrook, followed by a double-feature at the Skyview Drive-in right down the road, followed by a night at Chaminade. I ultimately think they're overpriced for what you get, but it's still a nice get-away.

25/09/07 | Link | Rating: 3.0
63. Stephanie L.
I do have to point out that the staff was extremely nice and welcoming. Event the valet guys said "Hello. How are you?". It doesn't seem like a big deal, but as you're walking through the place, it's nice to hear that as opposed to a crap hotel where they don't care whether you exist or not.

We sat outside on the back patio with our drinks and patiently waited for our room (we were early). The view was fantastic and the weather was perfect. After our drinks, we went back to the concierge to see if our room was ready, which it was.

Fast forward to walking into the room. Damn... Luxurious beds, a little wet bar, nice sink (I have a fetish for sinks for some reason) and a lovely little outdoor patio. The backdrop to the patio was a forest like setting. My friend and I sat outside for a long time just soaking in the wild life and sipping on champagne.

The only major gripe I had was room service. I wanted 4 cans of Diet Coke but we didn't feel like walking all the way back to the bar. So I ordered room service. I'm fully aware that room service is basically anal rapeage.. but I had no idea I would be paying $5 per soda. Yeah, so my friend ended up paying $20 for 4 sodas. What a rip!

The Chaminade has a couple hiking areas that we weren't aware of until later on in the afternoon. We did one hike before dinner and it was awesome. It's just another activity if you don't feel like going to the pool or spa. Neat!

Dinner was good. I don't have high expectations for hotel food, but it was just good. I have no rants or raves about it. I had the seabass with summer veggies over jasmine rice with a mango salsa on top. I hate mango salsa but that's just my opinion. My friend had clams with chorizo which was overly salty, but she loves salt so it worked out.

I really don't have any more to say except, take a look at my pictures and that this experience was a very pleasant one. I would go back in a heartbeat.

(There are more details I'm leaving out that are on my blog.. feel free to check it out)

07/08/08 | Link | Rating: 5.0
64. E L.
I came here for a friend's wedding several years back.  I remember the venue was beautiful.  It seems they have updated the rooms - similar to the W but less contemporary.  The staff is very attentive and the pool area is nice during the late summers.  It is well-situated between Capitola and the SC Boardwalk, so you have the best of both worlds.

We did not eat at Chaminade, but they have a restaurant/bar called Linwood's that serves brunch, lunch and dinner and has outdoor seating with a spectacular view.  The Sunset Restaurant serves a buffet on the weekends.  We were planning to eat at the resort, but it's difficult to pass up on the restaurants in Capitola.

02/09/08 | Link | Rating: 4.0
65. Lil B.
A few times a year, I visit this place for a quick getaway, and every time, I'm pleased.

The rooms are nice and generally quiet. All of the rooms I've ever stayed in there have a private patio. The beds are incredibly comfortable. The heated pool is a treat. Great place to kick back and relax. The spa and fitness center is great too. The locker rooms have a spa, sauna, and excellent steam room. In the mornings they have fitness classes, although I've never attended one, since they are so early in the morning.

Usually, after a day on the beach and a little pool time, I go to the restaurant, Linwoods, and have a few drinks. It's a mellow bar/restaurant. The food sucks, but the view of Monterey Bay from the patio is gorgeous. The wine selection is pretty good and the bartender Steve is friendly and really accommodating.

I will most definitely visit Chaminade again!

20/06/08 | Link | Rating: 5.0
66. Barca F.
This is a nice hotel, not above & beyond or the premier spot perhaps.

I echo what other yelpers have to say in terms of politeness and warmth from staff...It has a good feel in that respect.

It's tucked away in the Santa Cruz hills overlooking the Monterrey bay which gives it a nice view as well as being peaceful, picturesque and quiet.

Parking can be a bit tedious as there aren't enough spots near where you may be situated and ultimately may have to park a good distance from your room.

Rooms are well appointed and comfortable

Spa is nice and staff, again, is quite friendly.

Didn't have dinner so can't speak about the restaurant or food.

13/10/08 | Link | Rating: 3.0
67. erica r.
Meh.
Really wanted to love it, because I'd love to have a perfect getaway spot driving distance to the mid-peninsula... But.......

Pros:
Very pretty setting
Nice accommodating staff, very friendly and quick to help with problems
Comfy bedding
Heard the food is good but we didn't eat there.

Cons:
Mess ups (wrong room -two queens instead of king) then broken heat/AC in correct room)
Old buildings = POOR SOUND insulation, probably my biggest issue. Every time someone walked down the hall, I heard every word of their conversation, but worse, every time someone entered the building, our door shook and rattled loudly, waking us up. Made worse by the fact that the heat was broken in other people's rooms so a lot of people were milling in the hallway at all hours while the engineers tried to fix everything.
We put a towel under our door to stop the rattling and it worked well.

Didn't get much sleep.

It's pretty, and it's fine, but it's not a 5 star resort.

Don't know if I'll be back.

22/11/10 | Link | Rating: 3.0
68. Kelly H.
my review is based on my nights sleep and the prices.  i did not use the spa or the gym.

my family and i stayed at the chaminade for my aunts celebration of life service.  the room where the service was held was wonderful and the chaminade provided nice refreshments including wine, beer, soda and water while we gathered after.  the views from the balconies were breathtaking and quite relaxing.

now before the service, i had a salad at the restaurant down stairs.  the service was great, relaxing atmosphere and good food.  the views were perfect.  off of the balcony you could see the hills and ocean.  like i said, the food was good, but for a lunch caesar salad and water,  i paid almost $20.  not worth the price at all.  i have had much better salad cuisine for that price.  moving on to the rooms, i was able to stay in a junior suite at a discounted price of $120 (normally a few hundred dollars) .the price was excellent, yet my nights sleep was TERRIBLE.  the rooms are "motel style", meaning that there are different buildings with long hallways and rooms very close to one another.  i felt like i was walking through a motel 6, rather than a resort. my room was clean, but the decor felt yet again like a motel 6.  The doors have a space when they close and you can feel the draft coming in and out.  the walls are THIN and i could hear absolutely everything happening across the hall, down the hall and next door.  parents were letting their kids run and scream down the hall in my building from the afternoon, and when i returned at 9 pm. not very "spa and resort like".   there was a wedding being held at the facility, and i could hear people yelling a screaming outside in the parking lot. which is a few steps away from each building.  when entering the buildings, the heavy door slams, and i could hear it each time it opened and closed, waking me up once again.  now, i hung the piece of paper on my door outside to let the staff know that I would like breakfast in your room (since i had to be up at 530 am).  in the middle of the night the staff was loud, and i could hear talking and laughing and the staff physically  taking the requests off of the doors.  between kids screaming, doors slamming all night, cars and people screaming outside, i was woken up at least 15 times throughout the night.  for a resort and spa, this is not acceptable.  my family experienced the same issues.  

sadly, i had high hopes, but i will not be staying here again.  my husband and i are well traveled, and for the price, there are better options.

19/11/12 | Link | Rating: 2.0
69. Shawne H.
Had a great time at Chaminade Resort with our family.  This is a perfect resort - the location, the rooms, the food and the staff are all wonderful.  Our family enjoyed hanging out at the pool and even had a great vollyball game.

For the price and location you can't beat it.

19/04/11 | Link | Rating: 5.0
70. Emilie C.
My parents and my husband and I stayed here for the fourth of July weekend.  It was a very comfortable stay.  The bed was great.  However our room wasnt ready, the pool and jacuzzi were extremely dirty, the spa never called me back or answered the phone when I wanted to make reservations.  But the staff was very friendly, professional and cordial.  The grounds are so relaxing and scenically beautiful.  

I think it is trying a little hard to be more than what it is.  But to be honest we didnt stay in the hotel much and when we were at the hotel we were grateful to be somewhere so serene.  Rooms are a bit on the pricey side as well as the restaurant and room service, but overall a pleasant experience.  I would definitely stay again.

10/07/09 | Link | Rating: 3.0
71. Sheri M.
DO NOT BOOK YOUR WEDDING AT CHAMINADE!!!!!

If you want to be treated like a $ sign and not a person on your special day then go right ahead.  I was treated very badly and unprofessionally by  the Catering Manager and Director of Sales after complaining about how while having a proposal for my wedding they gave away and contracted to somone else the date.  There are so many better places with professional staff in the Bay Area.  Do not waste your time on this location as you will be dissappointed and have your special day ruined.  Take your money elsewhere and find a more caring and professional staff to to take care of you and your wedding.  Do not make the mistake of trusting these people with your emotions and what should be the happiest day of your life.  If I could give a negative star I would based on how many tears I creid.  These people are here to make money and could care less about you and your needs and have no concept of what customer service is nor do they care as long as they are taking your money.

BEWARE and JUST DON'T DO IT TRUST ME!!!!  You will be glad you listened.   :)

30/09/10 | Link | Rating: 1.0
72. Steven P.
*This is only for the Sunday Brunch.*

Good place to eat with the family. Plenty of room. The buffet style presentation was really nice.

Seemed a little pricey for what you got.

The location is very pretty! The views are one of a kind!

Needs some updating, seems a little old inside. But food was good and had a great experience with the staff!

22/03/09 | Link | Rating: 3.0
73. Terri M.
if you do come here - make sure to get a room on the second floor - otherwise you will not gt much sleep.  the walls and doors are paper thin.  I had reserved three rooms and somehow ended up with two.  Our adult daughters did not appreciate sleeping in a sofa bed off our room.  Dinner in the restaurant was mediocre - service very slow. I would not recommend this spot to anyone.

11/08/12 | Link | Rating: 2.0
74. Manish P.
I was here last week for a company offsite. I must say I was quite impressed by the place.

Service: Really great
Rooms: Cozy and plush interiors, larger rooms, good amenities, well maintained. I believe they were recently remodeled
Food: Was very surprised by the food and the vegetarian choices available. Almost every item I had was made well. Their soups were quite unique and tasty as well. Bonus points for serving Curly fries for lunch with their sandwiches. Their Desserts were also really great

Its not right on the beach, which is a bummer. They do have lots of walking trails.

Their food prices seemed reasonable too (On their website)

Overall, I think I'll be visiting this place again, for a relaxing weekend.

23/03/08 | Link | Rating: 5.0
75. Heather F.
Me and Chaminade go way back.. haha. Well I had a beautiful wedding here in 2006. The grounds photograph beautifully, and I love the woodsy, cozy feeling.

I have stayed here several times since, and had a very romantic anniversary weekend where I actually had a chance to enjoy the amenities that I didnt get to enjoy on my wedding day! The spa is very nice, and if you get a chance to use the spa services, take some time out on the spa patio with the outdoor jacuuzi. You can enjoy champagne and appetizers out here, where the view and the atmosphere is amazing.

The rooms are newly renovated and updated which is very nice- I definately recommend a first floor suite with an outdoor patio.

The food is okay- but the view on the patio is breathtaking. Definately eat out on the patio if you can; it is a truly special experience.

I have also been to the Sunday brunch many times, and I have found it to be decent.

My husband, who live in Santa Cruz, like to come here to get a way, but not travel too far. It's a nice escape.

I am editing this to say we just went again... for a mothers day brunch- and the food was awesome!!! Save yourself for the crablegs and ahi!! IT is pretty dang pricey for brunch, especially when you only get one champagne drink.soooooo. 50 bucks for brunch??? a little pricey, so keep that in mind. It is a great food spread, ONE glass of champagne, and a bauitful view. You decide.

05/05/09 | Link | Rating: 4.0
76. Arianna M.
This place is absolutely gorgeous! And the beds...oh my, that is a sex bed. No lie. Like super soft, perfect pillows...and the bathroom smelled good. I love when bathrooms smell good. It makes me feel better about pissing in your establishment. And the room service was effing delicious. The eggs were super yummy, so were the croissants. Life was grand staying here. Even with my awful sunburn

25/05/10 | Link | Rating: 5.0
77. J H.
I had my wedding at Chaminade in 2009. It was wonderful, the event staff is great and easy to work with and everyone that works at the resort is friendly. I would highly recommend Chaminade for anyone planning an event.

The only thing I would not recommend is the spa, I went for a facial a few months before my wedding and had an allergic reaction to their products, so if you go make sure to let them know if you have sensitive skin.
I also would NOT recommend getting your makeup done for your wedding here. I did a trial run with Kimberly and was not impressed. She did not put any eyeliner or mascara on me, and got the lip color way off. When I asked her if we could try doing a lighter lip color she said "we can do that for the wedding" and when I asked if we could try eyeliner and mascara she said "oh we'll do that for the wedding". Isn't the whole point of doing a trial run to get your makeup done just the way you like it to make sure its perfect for your wedding day??

20/02/10 | Link | Rating: 5.0
78. Caity W.
I'm so sheltered...I have lived in NorCal for 8 years (today, actually) and in Santa Cruz County for 2 years, but had never been to Chaminade.  I think I had only heard of it somewhere in the vaguest of terms.

Yesterday, however, was the Aptos High Executive Board End of the School Year party and Sunday Brunch at Chaminade was chosen by the outgoing choir director.  I will always show up for a free lunch!

Ugh - it's the next morning, I didn't eat dinner last night and I still feel like a blimp.  The champagne brunch buffet  had SO much really attractive food that my friends and I layered our plates with salmon of all kids; smoked, raw and pan roasted with fruit salsa, multi colored feta ravioli, blintzes, sausage, spinach salads, fresh ruit, eggs benedict (I didn't try them, I hate eggs) chicken, many more assorted pasta dishes, and then had no room to even try omelette station, carving station, etc.  But with each trip I also took one tiny dessert, such as dark chocolate covered starwberry, miniature fruit tart, blueberry mousse.  I had told myself going in I would be good and only have fruit and vegetables, but there was no way to keep that promise.  Everything was delicious.

It was also a beautiful day, and view from the patio, Santa Cruz Hills and Pacific ocean is spectacular.

Only down side was just one glass of chanpagne and they never brought coffee when I asked for some.

So I have no idea of the cost as it was picked up by the choir funds.  I'm sure it's pricey, but worth it for a special occassion, if you are prepared to eat.  I'm not, for at least another day.

23/06/08 | Link | Rating: 4.0
79. Jen T.
DISAPPOINTING! Well, I suppose it's an OK place - but based on the pictures, I was expecting a wonderful experience where I can lounge at the pool and relax for the weekend. One of my best gal pals and I planned a nice girly spa weekend. As we drove up the long driveway, I was so excited anticipating a truly secluded resort. We pulled up - I thought it was just OK but the POOL! It was the size of my apartment. It just wasn't inviting at all. The indoor spa was smaller than my bath tub! Rather than spending the weekend at this "resort", we just went to downtown Santa Cruz. The pictures on the site are a total scam.

01/07/08 | Link | Rating: 2.0
80. Groovy K.
This is a very good example of how one significant negative outweigh all the positives.

I arranged a week in advance to have a group meet here for drinks and appetizers. I talked with the manager of Linwood, who was very nice, and set the time and date for our party of 11. I called a couple of days before to request a menu for the appetizers and confirmed the reservations. Their website does not have a menu for Linwood and the staff there promptly faxed me one.

I have never been to this place before and I did not know where to park. I followed the signs and ended up parking a long long walk away from the restaurant to learn that I could have parked much closer. I suggest you find this place on the Chaminade compound and then find parking.

I entered, was promptly greeted and was taken down to Linwood. I was greeted by the manager who I had spoken to previously. We were going to sit outside but it got a bit cold and windy, so we opted for inside. We had a great corner with a sectional sofa, nice chairs, little tables to put our drinks on and a larger table for all the appetizers and plates to be placed on like a buffet. We had a beautiful view of the valley. It was a wonderful place for all of us to meet and enjoy each others company.

I am impressed with the large wine selection. A friend of mine ordered a margarita and she said it was the worst one she ever had. I had beer. The food was great. We had 2 of almost everything on the appetizer menu. I was a bit miffed that the cheese plate which was 17 bucks was as small as it was. I really enjoyed the small pizza, calamari and a nice refreshing spring roll. They all had good flavor and could be a meal in and of themselves.

This is my negative. After we had spent hundred of dollars and were enjoying ourselves, we were told that he had 5 minutes to leave because there was a private party that rented out the whole place. We had to finish our food, guzzle up our drinks and leave feeling like second class citizens. This was extraordinarily disappointing since we were having such a good time. I had made reservations well in advance and I called before to confirm. They had my phone number so they could contact me if needed. Had I been told that they had a private party, we would have opted to go someplace else.

Yes, I will be back but I will go to one of the parties that reserve the whole place and kick out second class citizens.

23/05/08 | Link | Rating: 1.0
81. Chili B.
The POOL IS WAY TOO SMALL!!!

What a shame - this place could be sooo much better - the pool is pathetically small and it was seriously overcrowded when I went.

The grounds of this hotel are pretty vast and actually pretty nice - its on a hill in the woods. It was pretty quiet as well. The gym was good size with a nice amount of machines and was very comfortable.

The room was nice with updated decor - although it was on the small side. Our room had a little sitting area outside facing the forest.

Parking is easy and free.
Internet is extra - which sucks!!!! (GET WITH IT ALREADY!!!!)
****And they charge a $16 resort fee on top of your other fees. I got my ticket on Priceline and this charge is totally separate, they will charge you when you arrive.

04/07/09 | Link | Rating: 3.0
82. Eric R.
I am the husband of the comment below for the honeymoon. I would like to add to the star rating of BAD BAD BAD. This resort is old and run down. Maybe it's good for a conference place, but when it comes to room accomedations...FORGET IT. I will never stay here again and I will make sure all my firends know of my horrible experience. When you are on your honeymoon you are supposed to be able to enjoy yoursleves and relax. Instead, the first 24 hours were a complete nightmare. When the shower head fell off, if it hit my wife in the head I would sued this place. Thanks for nothing!

22/12/10 | Link | Rating: 1.0
83. Joilene H.
I recently was married at the Chaminade and the although the scenary and views are simply amazing, the management is seriously lacking.  The bridal suite's power went out while we were getting ready, the shower broke in the morning and it took two management staff to come out and fix it.  Lastly, the suite my husband and I went back to after our wedding WAS NOT CLEANED even after calling housekeeping multiple times prior to our wedding to remind them to clean it!  

I have to admit, the food was delicious but the service is something to be desired.  For such a beautiful place, it's a shame the management does not mirror that.

28/01/09 | Link | Rating: 2.0
84. Sheryl L.
Traveled here for a wedding this weekend.  What a surprising hidden find.  I guess this is what happens when all you do is visit areas near the shore when in Santa Cruz.  The outdoor wedding had an exquisite background of the Santa Cruz Bay behind a thick wood of redwood trees.  After the wedding we had some appetizers while enjoying the view.  The remaining of the night was upstairs in the Santa Cruz room, which also had a wonderful view through it's large windows.  

Food was so so but service was first class with its free valet and very attentive servers.  

Beautiful and unique venue for a wedding.

28/07/08 | Link | Rating: 4.0
85. Kailee Q.
Came here 10 years ago for a corporate retreat, came back this time with friends and family while exploring the Santa Cruz area.  The place is fine, nice setting amongst trees, good facilities with pool, restaurant and hiking paths. Relatively clean and well maintained.  I was disappointed because I had expected a 4 star experience and had heard it had recently been renovated and updated.  I still found that the place was a bit worn.  Overall, the experience was ok.  Service was ok, cordial, we did not feel like anything special or that the staff went out of their way to make us feel welcomed and special.  Positive note was that the place is dog friendly...but I'd probably not come back...rather try another place next time.

25/07/11 | Link | Rating: 3.0
86. Mary H.
Review is based on 1 night stay, on New Year's Eve 2008.

Spa was being renovated till 1/31/09, so we did not partake in an in-room massage.

A fitting place to hold office conferences.  OK place for a romantic getaway.

Rooms:
- We were in the 600 block of rooms, close to tennis courts.  Small bed.   Hotels.com advertised beds as "queen" but they were double sized beds.
- Walls are paper thin, we heard flushing toilets.
- Each room in the 600 room block, first floor, had a small concrete patio with 2 chairs, facing trees.  Not as private.
- Small shower and tub.  For a gal that's 5' 2", I felt like a giant in the tub.
- Bright spot was that we had good people staying around us, so the noise level was quiet.  

Pool & Jacuzzi (both outdoor):
- Nice size pool & jacuzzi
- Pool is heated, so suggest on swimming first, then get spoiled by the hot tub!
- Clean patio furniture, plenty of towels.  Water station was empty, but perhaps it's because we went swimming after 8p at night.
- Pool & jacuzzi hours open till 11pm - LOVE IT.

Other notable amenities:
- outdoor tennis courts
- outdoor sand volleyball court
- close to hiking trails
- 10 mins drive from Santa Cruz beach boardwalk
- family friendly environment

It was worth the $159 deal hotels.com advertised per night, but I would not revisit this place.  It was nice for a short getaway (maybe 2 nights max for a couple; families may enjoy this hotel a bit more as there were more activities for children to enjoy).

04/01/09 | Link | Rating: 3.0
87. Samantha R.
Alright this is about BRUNCH only.

Probably the best brunch place in the area. This strikes me as the ultimate mothers day brunch spot...

GREAT panoramic views of the mountains and ocean.
GREAT food with an unbelievable selection of meats, veggies, fish, eggs...basically anything you could potentially crave for brunch
For like 5 dollars more, bottomless mimosas...who can argue with that?

Overall just a sweet spot secluded from all of the busy life. Its just a hop skip and a jump off of the 1 and the perfect sea-breeze getaway from your busy lives. Very expensive compared to your usual brunch buffet, but you realize why when you are there.

19/10/08 | Link | Rating: 4.0
88. Heidi K.
Being that Chaminade Linwood Grill is a part of the iPhone app we created for the Santa Cruz Mountains, we wanted to actually go there and try out their food. Not only do they have a spectacular view (we sat outside), but the food was outstanding! The wait staff was full of helpful suggestions (do try their brussel sprouts side dish!) for dishes on the menu. If you're after a romantic meal, sit out on the patio (several propane heaters for chilly evenings). Inside offers a more rustic "cabin-like" feel that's nice for winter time.

I can guarantee that we'll be back at Linwood next time we're in the area.

29/09/11 | Link | Rating: 5.0
89. Rochelle N.
The setting in the Santa Cruz mountains is gorgeous and remote, with spectacular views, and the rooms are HUGE.  The staff go above and beyond to help you with anything, and they all seem young, energetic, and talk to you like human beings.  The strangest thing, though, was that for place so soothing and luxurious in all other respects, they have the loudest plumbing I have encountered in my life.  The only thing disturbing my otherwise wonderful sleep in their plush bed was the neighbor's shower.  

I'm still drooling over the artichoke bisque soup they serve in the restaurant/bar until 11pm.

09/09/09 | Link | Rating: 4.0
90. Seanna S.
Resturant- I have been here for mothers days brunches and sunday brunches. Its AWESOME! hey have so much food to choose from and it tastes fresh and good. I also have had their lunches at the spa and its always very good. Downside is the "delivery charge" then they want a tip on top of it. Kinda a rip off but its worth it when you are at the pool and want a delivery.

Spa- I love coming to the chaminade. Whats cool for locals is the 25% discount on certain days and times. You also get to use the gym, pool and spa when you book any massage. So we usually make a day of it. Go get our massage, order lunch either behind the spa or at the pool, and then spend the rest of the day swimming.

I have requested the same lady the last couple times and of course I cant think of her name. She specializes in deep tissue. They give you different massage lotion to choose from. Thats one of the downsides though, because its a lotion they are constantly pumping the lotion out. They should get some oil. Also some of the rooms are very bright and not very relaxing. i like it to be kinda dark when I get massaged but thats just my preference.

21/08/09 | Link | Rating: 4.0
91. William D.
Nice setting,but it appears to be a little run down.
When we arrived the desk clerk gave us (2) breakfast vouchers ,after asking if it was a special occasion.(Were thinking special occasion= free breakfast)
The buffet was pretty good,we picked the ingredents and they build your omelet.
When we checked out they had billed us for the breakfast saying we had requested it when the reservation was made.
After a little back & forth with the person at the desk,they came to the conclusion they were in error & made the bill right.
Kinda sad,the place could be a great place to stay...
2.5 stars....

24/08/09 | Link | Rating: 2.0
92. Nicole V.
Grrrrrrreeat Hotel for Corporate Meetings!
The reason I'm giving it 5 stars is for the customer service. I've planned a lot of meetings and all of the places I've worked with in the past can learn from the level of customer service that this hotel provides. Despite the many last minute things that came up and the torrential downpour during our meeting, they made everything seamless and stress-less.
The grounds are beautiful and the conference facilities are very nice. Picturesque views of the ocean in each meeting room. The sleeping rooms could use a little more updating but nothing to complain about and the food was great. There are not many places that can leave your attendees completely happy, but this IS one of them.

20/10/09 | Link | Rating: 5.0
93. Charlene O.
I have not stayed here I only attended a wedding here and I must say WOW, such a beautiful setting for a wedding. The food was great- most weddings have mediocre food. Even the cocktail hour appetizers were good. Well done Chaminade!

28/09/11 | Link | Rating: 5.0
94. Rebecca M.
I've eaten here a handful of times, the food is ok.  Overpriced but ok. Santa Cruz has too many good places to eat to eat here...

31/10/12 | Link | Rating: 3.0
95. Allison R.
So... This place didn't fit my "budget wedding" criteria, but I just had to check it out. I arrived on a Saturday, with no appointment. WOW! The place was beautiful! They were in the midst of setting up for a wedding, and the staff was more than friendly and happy to let us peek in and check things out. The outside ceremony sight was just lovely with a beautiful little fountain and an amazing backdrop of the Santa Cruz mountains. Its not hard to imagine saying your vows at sunset with all your family and friends here. The ballroom was also being set up for a wedding reception. It was plenty big for a large wedding and looked amazing. The location is very convenient, right off the freeway. They provide valet parking for your guests. The rooms here are very nice for your out of town guests. . This place is definately an A+, but on the pricey side.

12/01/10 | Link | Rating: 4.0
96. Kirsten M.
Very disappointing stay. Poor customer service and communications. I recommend against this place for any special occasion.

14/03/11 | Link | Rating: 1.0
97. Bruce B.
A four star for service however the resort needs some upgrading. Very beautiful surroundings in the Santa Cruz bay area.  The menu and wine list was quite good.

18/08/11 | Link | Rating: 4.0
98. Gary Y.
it was good .

29/08/12 | Link | Rating: 3.0
99. K W.
After reading reviews on Yelp, I was nervous about staying at Chaminade, but my stay was actually really nice.  The resort is more like a compound with 11 buildings for guest rooms.

1) Room had an aromatherapy smell when we walked in.  Not at all "musky" as other reviews have stated.

2) The toiletries are the Gilchrist and Soames BeeKind line (organic and phthalate free).  They smell like lemongrass and verbena, hence why one reviewer might have deemed it "pine sol" smell, but I liked the herbal scent (I looked all that up online, not shelling for the company).  Also, the medium-sized wall-mounted shower items and the lotion in a "cardboard squeeze tube" are there to be environmentally friendly.  Not because the hotel is cheap.

3) I didn't have a problem with loud guests, but the housekeeping vacuum and the ice machine were maybe noisier than normal (thin walls?).

4) We were supposed to be in a single queen room, but ended up in a double queen room without anyone mentioning it.  I called the front desk to make sure there was no extra charge, and they politely told me there would not be one.

5)The room looked just like the photos on the website, however instead of a duvet cover, the down comforter is just sandwiched between two flat sheets.  The mattress sheet was also a flat sheet, which of course comes completely undone as soon as you turn down the bed.  This is not by any means a deal-breaker, but I thought it was an odd touch for a nice place.  Still, I can appreciate the efficiency of only needing to wash all flat sheets.

6)  There is a $20/day resort fee that is supposed to cover wireless, access to all the resort amenities (spa, fitness center, pool, tennis courts), and housekeeping gratuities.  I could have done without this fee, especially since I didn't get a chance to use any of the amenities.

Overall, I enjoyed my stay at Chaminade and wish I could have afforded to stay longer so I could make use of the spa and trails.

14/11/11 | Link | Rating: 4.0
100. Allison M.
Never again will I stay at this horrific hotel. (I can't even call it a resort).

The service was HORRIFIC! Normally I am very patient but this took the cake.

1) While waiting for our room, we went to the restaurant to have lunch. We sat outside for 15 minutes and watched the wait staff ignore us. We then moved inside and sat at the bar for 10 minutes and watched the bartender and wait staff continue to ignore us before someone finally said 'Be right with you'. During this time I counted 11 tables, 5 of which were done eating, and the 3 wait staff running around. The person who finally waited on us ended up being a hostess. While we waited for our food, numerous people including management came by and say 'We are so busy'.. not once did we receive and apology for the wait.

2) The front desk never called when our room was ready, we went back to the front desk and they gave us our room key.

3) The original room was on the bottom floor of the building closest to reception room, where if someone was arriving their headlights went directly to our room. The room also smelled and was very tacky and dirty.

4) We were moved to another room, which was OK....

5) The pool reminds me of an apartment pool. Tiny and surrounded by bars.

6) We were in a suite with our 3 teenage daughters. The suite was 2 rooms, and our daughters were playing their music at a respectable level. At 5:30 pm, security knocked on their door, NEVER asked to speak to an adult, and told them to turn down the music. 1/2 an hour later, they knocked on OUR door to MAKE SURE the music was lower. This is wrong in so many ways. What male security guard speaks to a 13 year old girl and doesn't ask to TALK TO AN ADULT. He obviously knew there were 2 rooms in the suite as he knocked on our door the second time.

7) After check out, I noticed a 75.00 pet fee on my bill. A friends dogs were in the room for 30 minutes. From about 5-5:30. When I spoke to the hotel, the security log apparantly said he received a noise complaint at 10pm and their were dogs in the room. We were not even IN the room at 10pm, and the dogs were long gone.

The manager refused to refund the pet fee, and was incredibly rude. I am absolutely escalating this ridiculous experience to the corporate office.

Whatever you do, if you want a decent hotel... stay at the Seascape NOT CHAMINADE!!!!!!

19/07/11 | Link | Rating: 1.0
101. lala d.
Honeymoon at the Chamindade - lasted one night............

Where do I start?  
My husband and I went to the Chamindade for our honeymoon on the 6th.  
We stayed one night.  Yep.  After the evening we had, there was no way we were going to stay another night.  But we now have a super funny story to tell about our honeymoon!!

1. cable was on the fritz, so I tried to call the front desk....
2. but the phone didn't work.  I walked down to the front desk.  Service was great, they helped us move to another room...a bit inconvenient, but they were very nice & apologetic.  
3. cable still didn't work well in the new room, but we got a few more channels.
4. my husband gets up to go to the bathroom in the middle of the night...the LOUDEST shaking noise came from the toilet flushing.  Sounded like it was going to come out of the wall.  Woke me out of my sleep it was so loud.
5. it was getting warm in the room so we tried turning on the AC.  The auto button didn't work.  
6. another loud water gushing sound early that morning woke us both up...must have been a neighbor turning on the water or flushing a toilet.  At this point, we decided it was time to go.  My husband went down to cancel our room for the rest of the week & get us out of there.  We also canceled our massages.  They took $60 off of the room for the night we stayed, refunded the rest of the money and we were out of there.  After an hour or two of calling around, to find another local place to stay, found out that all nice places in the area were booked through the weekend (which was the time we had planned for our honeymoon).  Luckily, we met someone who had a cute little beach house and we wound up staying there.  It certainly ended our honeymoon right..... but wait, there's more!!!!!!!
7. as we were getting ready to leave, I really wanted a shower before heading out.  I turned the shower head so that it was facing me and it CAME OFF!  Luckily it didn't hit me in the head!  At that point, all we could do was laugh....and be glad that we were getting out of there.  I would say I couldn't believe it, but after everything that happened......
8. i specifically told the hotel to charge the room on a different card that I used to make the reservation.  They said great, no problem... the morning we leave, I got a notice from my bank saying that they charged the WRONG account.  They fixed the error, but we wound up going to the bank during our honeymoon to resolve the problem & make sure there was enough $$ in the WRONG account to cover it, just in case they didn't fix it before it went through.  

We are not super picky people... and one...mb two of those issues, we could have handled, but for our honeymoon, we had an expectation.  AND, if we are paying a 'resort fee' for everything we do there, including meals, we expected much more than that.

16/10/10 | Link | Rating: 1.0
102. Dana G.
We had our wedding at the Chaminade on April 16, 2011, and it was amazing.  We absolutely could not have asked for better service.  My now husband and I became engaged in July 2010.  We were living in Barcelona at the time so I sent my parents to scout locations for us.  They visited a couple of different venues but were most impressed with Chaminade.  After speaking with my parents Shannon Norfleet (Catering Sales Manager) and Angela Cima (Catering Coordinator) immediately got in touch with me via email to send me information and photos.  Booking a wedding venue without seeing it in person is not something I recommend, but it all looked so great that we decided to go ahead.
Once it was booked the planning began.  Now, I would like to start by saying that I am not one of those people who has planned their wedding since childhood.  I had only been to two weddings in my entire life and had no idea about what I wanted for mine.  Basically what I'm saying is that I was completely clueless about what I needed to do.  Not only that, but I was living in Barcelona until November and my fiancé until March, so we had to do some of the planning from abroad, and I did nearly all of it without the help of my fiancé.  Angela did a fabulous job of making sure I stayed on track with my planning and giving plenty of helpful suggestions.  She was in constant contact with my parents, my fiancé, and me whether by phone, email or in person, and never seemed annoyed by our constant questions over things that were probably obvious to most people (I told you, we were clueless about weddings before starting the process).  Chaminade recommended nearly all of the vendors we used, and as you can see from my other reviews they were all great.
Angela was also fundamental in coordinating the rehearsal and moving things along on the day of the wedding.  I was very impressed with the way she managed to stay on top of all the details, from the sand ceremony to the slide show we showed at dinner.  To be honest, if it hadn't been for her I wouldn't have even included details such as those because it would have seemed like too much trouble to organize.  Of course, I'm now extremely glad that I did because it's the small details that make a wedding unique.
Shannon Del Carlo, Banquet Coordinator, who I didn't meet until the day of the wedding, ran the reception.  I didn't really have a chance to observe her in action because I was so busy enjoying the night, but my friends and family all told me that she did an amazing job of making sure things ran smoothly.  
I do not hesitate to recommend Chaminade as a wedding venue.  Location was great, food was great, and service was great.  It's not exactly a budget location, but it's not really as expensive as I had originally thought, simply because they include some many things in their price, and they did a good job of working with us to help us choose the food and beverage package that best fit our budget.  Also, I think we received a few different discounts due to the fact that April is not yet considered "high season", which was great because the weather was still amazing.  
My only regret is that we were so busy with the wedding that we didn't get to enjoy the other amenities, such as the spa or pool.  But then, that just gives us an excuse to spend a weekend away there on our next anniversary.  :)

20/04/11 | Link | Rating: 5.0
103. K A.
Second time I've been here for spa services.  
3 strikes:
1. The massage itself was great, but they confused my appt with someone else's, so I ended up with the shorter message than planned (50 min instead of the 80).  
2. A half an hour after we had placed an order for refreshments, they still hadn't arrived and we ended up canceling the order.
3. Also the women's showers were clogged and backed up terribly when we showered after our treatments. (eeeww! gross!)

Overall I'd say this place isn't bad (beautiful location, decent facilities), but has some service kinks to work out before earning a higher rating. I would rate it 2.5 if I could, but I'll be generous since I had an overall positive experience the first time I visited.

06/08/11 | Link | Rating: 3.0
104. Vanessa D.
i was so bummed because it was POURING for the vday weekend, so we didn't get to partake in their beautiful grounds and hiking trails, and facilities (outdoor pool, spa, sand volleyball courts, tennis courts, etc.). which is totally not their fault. BUT-- we did get to see a deer loitering about the entrance road, so that was okay. :)

okay, first off-- you know you're in for a quiet stay when the entrance gate is across the street from a cemetery, though it might be a bit of a toss up since the hospital is near as well and the ambulance sirens tend to carry... ahem, all scariness aside, the place is built like renovated apartment complexes: pool, spa, volleyball courts in the middle of an oval road with buildings aligning the perimeter. you drive up to check in, then drive to your building.

the decor was nice enough, but i must stress that this place is SUPER photogenic and looks WAY WAY WAY better in pictures, imho. the main registration also houses the conference rooms and restaurants. we had vday dinner at linwood's, which overlooked the golf course (that we didn't see since the weather was horrible).

we were situated in the 500 building, which was right next to the spa and fitness building... BOO-- that building was closed and spa services were suspended. it wasn't too bad since we already booked our massages and hot tub soak at tea house spa. it was just annoying because from our suite we heard numerous people banging on the door to get in-- did they NOT put a sign up??

adding to all the noise from the side, our suite was located under probably the heaviest footed people on earth, from what it sounded like. we called the front desk after hours of hoping they would settle in (ahem 3am). we heard their phone ring, and the banging got even louder. oops, we upset the bevy of bears above us. we called again, and the front desk responded quickly by relocating us to the upper level (same layout, sans the smoking patio). they even got a security guard to carry our stuff at 3am-ish and to escort us there. i appreciated their responsiveness.

also: no wifi and no free internet access. $10 and some change to get connected for 24 hours. which wouldn't be a big deal, but i'm always on call for work. ppppfft. i know this is a green certified hotel, but why can't they clean up just a little bit? you know, at least get the stains out of white sheets? our original suite (prior to the move) had brown streaks of an unknown origin on the sheet... thank god for double queen beds. and WOW, the shower head was just about the noisiest thing i've ever heard-- sputtering and frantic, with a metal grinding type of undertone. yeesh.

other than that, we enjoyed our stay. most of the gripes were incidental and not really chaminade's fault. i am definitely open to giving this place another shot because the staff was friendly and professional. i also mentioned staying here and from what i can gather, this place has a very good reputation locally.

cheers to green hotels!

18/02/09 | Link | Rating: 2.0
105. Allison W.
WE WERE TREATED LIKE DIRT - ONLY WORSE. My elderly mother, my husband & I arrived to check in for 2 nights - for a family funeral early the next day. Our rooms were reserved & paid for weeks in advance. A woman began checking us in, asked for a credit card etc, then a guy named Frank appeared & told us sorry, they were overbooked & that we needed to go to the Dream Inn. He said we could come back the next day. Isn't that nice? We were STUNNED. My sister got there an hour ahead of us & got her room. ?? We were told "there was a group that stayed longer than planned." We asked to see the General Mgr to find out what was REALLY going on, waited 10 min. then a guy named Andrew in a jacket 4 sizes too big came out of the back, pretended to be the Gen Mgr, and just lied to us, saying "they couldn't just go pack up people's belongings, etc." I said it happens all the time, that's simply untrue! Our rooms were paid for, Andrew, and we want them. Now you're telling us to leave?! He kept playing the tape, lying to us. We just wanted to check into our rooms & get rested for the memorial early the next morning. Instead we were told to leave. ISN'T THAT AMAZING SERVICE? I was so stressed after that I almost lost it. Clearly they don't value individual clients, much less those who PAID IN ADVANCE WEEKS PRIOR - AND FOR A FAMILY FUNERAL. For Chaminade, it's all about how much $$ they can make off groups already there. What a message this sends to everyone. We wouldn't go back there if we got paid to. And I'm sure nobody there who is REALLY the General Manager - Norbert Relecker - will bother responding - or will he?  
We went to the Dream Inn & were immediately treated with respect & compassion & as if they couldn't do enough to make us comfortable & happy. What a polar opposite of the hell at Chaminade. We made it through the funeral in fine shape, thanks to the sercice & accomodations at the Dream Inn. Just spectacular.
Allison W.

02/08/12 | Link | Rating: 1.0
106. Chris B.
Gf and I stayed her for our mini-vaca. We overall really like the resort and would recommend it to other couple-friends.

Pros:
- Place is seclude; overall "OK" for a romantic getaway
- Rooms are small and cozy
- Beds are super super comfy, as if you were sleeping on a cloud (as the gf claims)
- Has outdoor swimming pool and hot tub; could get a bit cold at night
- Sinks are pretty awesome; decor is kinda earthy and modern

Cons:
- Thin walls; could hear people slamming doors and yelling down the hallway (and they could probably hear us too!)
- Really really small bathroom and bathtub
- View from windows could range from ugly to scenic; unfortunately, gf and I got a semi-ugly view of some trees leading down to some parking lot down the hill
- This one really tacky, multi-colored lamp hanging over the breakfast table

16/06/09 | Link | Rating: 4.0
107. Tiffany M.
Their customer service is non-existent. If you have an important event or just trying to get away for the weekend, this establishment has no qualms about giving away your room (without informing you that they have done so).  And, might I add, without any remorse!

07/03/11 | Link | Rating: 1.0
108. Julie F.
I love Chaminade! I've been going there since the early 80's, when they had an indoor basketball court and ping pong table in the gym area...no more. It's changed a lot over the years, but it's still a beautiful, well-maintained, relaxing place to stay. I love the remoteness and peacefulness of it as well as the access to a few short hiking trails.

20/07/11 | Link | Rating: 4.0
109. Jen D.
My husband and I stayed here for a last minute getaway last April. The grounds are well kept and the spa is very nice. We read that the restaurant was hit or miss, but we thought it was a big hit. We were very happy with our meals  and the quality of the cocktails and wine we had.
The downside of the resort was the rooms. The bed in our room wasn't the most sturdy, and as many others have said the walls were paper thin. Even with all doors in our hall closed we could hear the TV on in other rooms, and anytime a door opened or closed we could hear it, so sleeping in soundly wasn't exactly possible.
If you are looking for a family getaway or a business retreat/meeting place I think Chaminade would be perfect. for a romantic getaway that's secluded and private, I would try somewhere else.

08/11/09 | Link | Rating: 3.0
110. Sarah T.
We stayed here for a work offsite, and it was perfect for that purpose. It's a little secluded for general Santa Cruz tourism, but has some good features (spa and yoga / pool). There's also a few short trails from the hotel. I'd recommend it for a large work event, but not for a personal getaway unless quiet is your focus.

06/11/11 | Link | Rating: 3.0
111. nicole t.
This property is a joke... More like the people are.  The chaminade has the worse customer serivice I have ever encountered !  They will give a way your rooms and break your contract!

05/03/11 | Link | Rating: 1.0
112. Ashley F.
My boyfriend and I stayed here for our anniversary weekend.  What a disappointment.  The website showcases a grand resort, yet the actual rooms are located in their own individual 16 (give or take) room unit similar to that of an apartment complex.  The lobby area is completely separate and houses the restaurant and lounge.

Our room at first glance looked really great, but that changed after we got settled.  For the amount of money paid for a room here, this room and the experience in it really fell short.

The Pros of the Room:

1. Decently large room.
2. Overall décor is nice.
3. The room was warm and cozy when we arrived (very nice since it was cold and rainy out).
4. Large outdoor balcony with wooded view.
5. The bed linens were clean and very soft.  The bed and pillows were nice and very comfortable.

The Cons of the Room:

1. The room they gave us was on the lower level and was a handicap room.  Not too big of a deal, except for when it came to the bathroom, but still unusual considering the resort looked nearly empty during this quite rainy weekend.
2. The bathroom door had a clothing hook in the middle of the door that had been completely ripped out of the door and was left hanging from a hole about 3 inches in diameter by one of its drywall screws.  The bathtub was only half the depth of a normal tub and the shower head sat so low that it was at the height of my chest (I'm 5' 7"). The bathroom was very large and empty; it almost felt like using the largest stall of a public restroom.  All that was missing was the drop down table for changing a baby's diaper on.  There was a thin layer of dust left on the small mantle space where you can set your toiletries.  The black framing around the mirror looked worn down from over cleaning, so much so that white areas were peeking through in some random areas.
3. Half way in the room the floor boards were loose under the carpet.  Every time you stepped on them you dipped down a couple inches.
4. The nightstand by the bed had a thin layer of dust.
5. Some of the décor also seemed a little worn.
6. You can hear EVERY sound that your upstairs neighbor makes.
7. You can hear EVERY flush of all of your neighbors' toilets and EVERY time the sink or shower was turned on.

After settling and changing, my boyfriend and I took off for dinner and a concert.  When we arrived back to our room around 11 at night we experienced more cons to our stay.

Additional Cons:

8. After arriving back to our room, the room was freezing.  Went to go turn the heat back on only to find that it would not turn on.
9. Turn on the cable to find it doesn't work.
10. Go to call the front desk, the phone doesn't work.
11. Was able to call the front desk from another phone and learned that the power had gone out and that there would be no cable or heat until the problem was resolved.
12. Fell asleep only to wake up a couple hours later by the sound of a loud crash...it was the heater finally kicking on.
13. Upstairs neighbors were now back too.  Listen to their thump, thump, flush, thump, thump, thump, flush, thump.... For nearly an hour and a half.
14. Able to eventually fall asleep, only to again be woken up after 6 by the thump, thump, thump of our upstairs neighbors.  
15. Fall back asleep and wake back up right around 8 to the sound of loud, inconsiderate neighbors in the hallway in front of our room door.
16. We give up and get up.  We get our belongings packed and ready to go.  We were originally going to do their brunch, but decided that they didn't deserve any more of our money.

You know, I debated for a while over giving them a one or two star rating.  I decided on one star for two major reasons.

1. With the amount of money people spend on their stay here and the image they're selling, I wouldn't expect the power to go out due to light rain (a regular occurrence with or without rain apparently).  How they can't afford to fix this problem considering how much it costs to stay here and use the facilities is mind boggling.  
2. The fact that this is a spa and resort meant for a quiet and relaxing getaway.  I've had a far quieter and relaxing stay at a budget hotel/motel.   Our room was more loud and annoying than you would even expect to experience in a high traffic hotel somewhere in Vegas.

Spend your money elsewhere. PERIOD.

15/02/11 | Link | Rating: 1.0
113. Enid R.
We choose this venue for the location for our wedding and reception.  When looking for a venue, I narrowed my focus to those venues that offered "ocean view."  I chose Chaminade for the breath taking view; the ceremony site, where we would exchange our vows, was under an arbor covered in light pink roses overlooking the ocean.  The grounds around Chaminade were also beautiful and peaceful.  The scenery makes for very good pictures.  There are some forested areas, nice pathways, beautiful fountains, and gardens.  

On the day of our wedding, everything that we had reviewed and discussed with the wedding coordinator unfolded beautifully - no worries or stress.  She knew and had a good working relationship with most of our vendors, most of whom the venue recommended, which really added to how smooth everything unfolded.  She also worked with my mother- in-law and allowed her to begin decorations setup early in the day.  This extra time was key to assembling all of the decorations -including the arbor that we would have gotten married under had it rained.  The venue did most of our setup and clean up and was very accommodating for us to bring in items early and store them on our behalf a whole day prior to the wedding.  Our cake was also included with our wedding package, which was divine.  When things were being taken down, the staff put anything I wanted to keep directly in the bridal suite including all of our gifts.  Once the wedding started, my husband and I only had to have a great time, everything else was taken care of.

On the day of the wedding, the forecast predicted a chance of rain so we had to plan the "what if" scenario.  The venue offered every option possible so we could choose the best back-up plan.  We were given  four alternatives in case the weather did not hold up and even entertained the idea of having canopies outside.  The event coordinator gave us all the options pros and cons from various perspectives - so that we could make the best possible choice under the circumstance.  However, the weather held out and we were blessed to have been able to be married in our coveted original spot.

My husband wanted a venue that offered excellent food and Chaminade delivered on this too.  We had the prime rib and it was not only excellent, but it was also a very generous portion.  I really enjoyed the macadamia nut encrusted brie bites, which was one of the appetizers we had during the cocktail hour.  I got  lot of compliments on the food from our guests as well.

During the reception, the event manager checked in with us consistently to make sure we were eating, drinking, and having a good time... and not just drinking champagne, but also water to stay hydrated the whole evening.  I was very impressed as these were not details I had even considered!  

After listening to several of my friends' wedding stories, not many can say that their wedding was beautiful and everything went as planned, but I can!  Thank you Chaminade and we'll be back on one of our anniversaries to celebrate at the place we married!

27/06/11 | Link | Rating: 4.0
114. Ben W.
We just held our company retreat at the Chaminade and it's hard to say just how impressed I was by the location, the staff and the organization the venue afforded us.

From beginning to end, Sarah G and Dianne F were outstanding event organizers and made sure that our every need (and trust me they changed almost hourly) were met, if not surpassing them each time.

The food was probably the best we've had at a retreat - and we've been to some nice places around the Bay Area - and the location was idyllic. Oh and they're a patient bunch, despite our mischievous ways at 3am as we continued to frequent the pool.

We'll definitely be back again, if they let us.

25/08/10 | Link | Rating: 5.0
115. Danielle T.
My last review was removed  because it did not indicate that I had firsthand experience.  

Soooo, I would like to explicitly state that I attended a work retreat here several years ago.  I thought it was a beautiful location with horrible service.  I would give it negative stars if that were an option.

I also find their lack of business ethics to be appalling (backing out of a contract for a friend's wedding weekend one month before the event).  I think the purpose of this site is to inform others so they do not have to live through the same kind of hell as the bride/groom affected.

31/03/11 | Link | Rating: 1.0
116. Dan W.
Absolutely beautiful setting.  Good food.  Service at bar was rude.  Beware the militant and boorish bartender.  Felt nickel and dimed.

21/10/11 | Link | Rating: 2.0
117. John B.
I was there for a conference and I was pleasantly surprised by the Chaminade.  Bottom line:

Great location;
Great service;
Great views;
A well-equipped gym and pool;
Fun hiking trails;
The hotel rooms aren't spectacular but they are clean and have all the basic amenities (the reason for the four stars);
It's a great weekend get-away for you and that special someone.

11/09/10 | Link | Rating: 4.0
118. Marie L.
I would not recommend staying here, it's totally overpriced for what it is and from what I read about the complaints below, it's all true. We didn't utilize the spa facilities, so I can't comment on that feature.

I got a small discount because I was with a wedding, total rip off this time of year on the weekend. There were multiple weddings and the other wedding group was really rowdy. All the guests were spread all over the resort, I totally thought they would try and group the wedding guests in the same buildings, but not the case. Every room I visited had a door connecting it to another room, but on the other side of the door, there was a stranger... not another wedding guest.

The first night, the next door neighbors (from the other wedding) were noisy. It helped immensely to put a towel under the door (which connected the two rooms) to muffle the noise. You can also hear when any of your fellow building tenants take a shower.

The room was a disappointment and cheap. For the price we paid (Luxury Junior Suite King), I expected a mini fridge, microwave, free WIFI, but there was only the bare minimum. The decor was mismatched and tacky. Even the complimentary soap, shampoo, and conditioner is on a wall mounted dispenser and the lotion is in a paper squeeze tube. They have digital cable which doesn't show any of the local baseball games. The room's clock was set wrong and we couldn't figure out how to change it. My husband started calling it the Motel 6 of the forest!

In the middle of the day the water in the shower was so hot it burned my skin and if I turned it down, it was ice cold. When I showered in the morning, the best I got was luke warm no matter how much I turned it up. The shower faucet head was very nice, just wish the water regulation and temperature was consistent.

My husband ordered a hamburger and twice baked potato from room service while I attended wedding gatherings, it was $39 and burnt!

When the bridal party was getting ready in the bride's suite, the power blew out and we had to call maintenance. They told us if you use the hair dryer in any outlet other than the bathroom, it blows a fuse.

There is not enough parking, so feel lucky if you get a spot close to your room! Drive slowly because there is a fairly steep bump going into the parking spots and lowered vehicles may scrape. The spots are really tight too.

The only positive is that the staff was really nice and very accommodating, they just aren't working at the Ritz!

21/09/11 | Link | Rating: 1.0
119. jenny l.
Stayed 1 night for business meeting. I was very surprised to find this hidden gem in Santa Cruz.  What a lot of people don't realized is that it used to be a private school, but the architecture style.  If you use it for what it's meant for - business, than Chaminade is a great place.  Staff was very friendly and helpful.  I requested a room change and got one in the sunnier side and facing the mountains.  I don't get the complaints from other reviewers because I slept like a baby (not normal for me: I am sensitive to noise & sound, and rarely could sleep in  the first night of my travels).

Food was buffet style, but as tasty as a buffet can get.  Meeting rooms were spacious and temperature level was comfortable.  I would stay here again .

01/03/12 | Link | Rating: 4.0
120. Emy B.
Back from the Chaminade!  Five star rating based on my spa experience...LOVED my organic blueberry & sugar body scrub and wrap.  Thank you Brenda for this experience...my hubby enjoyed how I smelled afterwards (tee-hee)!  LOVED my 45 minute facial.  Thank you Jessica for all the scrubbing and toning and making my face feel smooth again!  I was so glad that I was able to add on another service right after my first one, thanks Dante =)

We liked our room with the 2 queen beds and especially the shower...we had the handicap room so took full advantage of the seat in the shower and the adjustable wide shower head.  Super score on finding pumps for liquid body soap, mild shampoo and conditioner.

The blue ottoman in the room though didn't quite match the other interior colors so we thought that was kind of odd.  Lots of area for walking around and a heated pool on a cold morning? Yes!

06/07/10 | Link | Rating: 5.0
121. Charlene M.
I am ultimately giving 4 stars to this hotel for their customer service from the front desk staff, management, room service, restaurant employees, and waiters.

Since I was taking my family to the Rodeo we wanted accommodations near Salinas. We wanted to stay at the Dream Inn on the beach, but they were booked solid, so we opted for Chaminade. It's a resort and spa with an outdoor olympic sized pool, hiking trails and in a picturesque setting with trees, grass and beautiful valleys.
We stayed in Room 308 in the handicap room because thats all that was available. We arrived at midnight on Friday night. The security man in charge helped us bring our things in, but had a hard time finding a working crib. It took 3 cribs before one finally opened to a stable and safe sleeping position. Poor guy. Since housekeeping was gone, he was stuck service all three positions, housekeeping, security and bellman.
We also requested a refrigerator and microwave for baby formula and baby food storage.
We were peeved because the crib was requested at 5pm when my husband booked the rooms and we were told it would be in the room before arrival. Since Matthew was woken up with all the noise...we didn't sleep till 2am.
The room itself has a woody rustic type of decor. The beds were comfortable, think goosedown, with comfortable pillows and bedding. There was a huge flat screen TV with video games, movies, you name it. The bathroom had a nice shower with 2 shower heads and LARGE bottles of shampoo, conditioner and soap. Not the mini ketchup packet sized shampoo you find in other hotels. The room also had its own private balcony with a deck and proper deck seating where you can see the tall treese and beautiful woody outdoors. The security gentleman was kindly and sweet and accommodating that we tipped him 10.00 for his service. I was highly upset at the crib not being there and complained to the front desk. Also at 1am you can hear the upstairs neighbors running around like drunk idiots.
To make up for the inconvenience
a) The staff at Chaminade gave us complimentary buffet breakfast vouchers for Saturday on the house
b) Did not charge us for the microwave or refrigerator to be used in the room
c) Gave us a room discount on the second day of our stay

They went above and beyond to ensure that our stay was pleasant.
Room service was quite delightful.

On Saturday I went to their gym around 8am in the morning and worked out on their treadmills. The gym is nice, with free weights, towels, treadmills, ski machines, weight lifting machines, exercise balls and bottled water. I was a happy camper

Sunday: My husband wanted to take advantage of their spa, so on Saturday I made an appointment for an 11:30 sunday appointment to get an 80 minutes massage. He stated it was luxurious and he was very happy with the masseusse who took care of him. He stated it was better than the Hyatt Regency in Monterey. Way to go Chaminade.

24/07/11 | Link | Rating: 4.0
122. Elaine T.
We were so pleased with our daughter's wedding ceremony and reception recently held at Chaminade. We spent months working with Shannon Norfleet, catering manager, to put everything together. The end result was perfect and we were pleased with the service, meals, venues and the professional way everything was handled. We also enjoyed interacting with Angela Edmond. It was a beautiful wedding and we couldn't be happier.

13/05/13 | Link | Rating: 5.0
123. Jon H.
Spent a week here for a firm retreat, and it was a very nice setting with good facilities. But the food was very boring, low quality, the service was so-so. The bartenders on a few nights were great, but one of the nights the lady kept taking our drinks away from us. Also, I think some of the security is power tripping.

We had roommates from different offices, and the second desk in the room was a fold out picnic table, no joke.

16/08/08 | Link | Rating: 3.0
124. Maddie W.
We stayed at the hotel last Wednesday and Thursday night.  The room was nice, great location, nice staff.  The only problem I had was with the Pool and Outdoor Spa.  To call it an outdoor Spa is a stretch.  I would call it a heated baby pool.  We went out to use the Hot tub several times and encountered a hot tub filled with children most of them babies with diapers on. I don't think I have to say anything more.  You should advertise this place as a family resort not a spa.  Wouldn't be back.

15/08/11 | Link | Rating: 2.0
125. Warren W.
WOW, do I love this place.

I practically lived here this summer, I was working here almost every weekend for so many weddings. Got to know almost all the valets by first name, tons of the servers and most of the managers.

Staying here is awesome already, imagine your wedding!

There are two major sites for a wedding ceremony with both being able to see out to sea on a clear bright day. The ballrooms can come alive for a super party and the food? THE FOOD IS INCREDIBLE!
I hope you do buffet! =D You'll want tons and tons more. =)

The staff could not be any more helpful everywhere from the valets to the serving staff to all of the managers.

It is beautiful, smooth, and a memory.

Enjoy!

18/11/09 | Link | Rating: 5.0
126. T J.
On a spontaneous trip to Santa Cruz my husband and I returned to Chaminade with our 4 month old infant.  It was our first trip away with baby and wanted to indulge ourselves in getting away.  No updates had been made since our last stay therefore everything was more outdated..
- tv is so small and old school.  it would have been ridiculous for us to get a pay per view on that tiny screen
- room service was lame, we both got filet minon which was good (its hard to mess up a really good cut of meat) but the mashed potatoes and veggies had no seasoning.  they didn't include salt & pepper with our food so we couldn't liven it up at all.  also, no water on our tray either(what room service doesn't include those things) .  lastly, my ice cream was all melted (normally will come on a chilled dish, i always order ice cream for room service). $8 waste!  ended up spending $130 and was very disappointed.
- there was a patio however there was no privacy from the next rooms patio
- the shower head is the low flow shower head from Seinfeld, its like there are some many shower heads out there that conserve water without effecting the water pressure
- their spa was too booked to fit me in for a massage treatment that day or the next morning.  they said they could the next afternoon but wouldn't extend our checkout, sorry killing time with a baby ain't easy
about to upload photos as well so you can at least see what i am talking about in re: to tv, patio and shower.
We will never return here...

07/04/10 | Link | Rating: 1.0
127. Shalu S.
One star for the nice staff. Other than that- this place is a bit icky, I've stayed in better rooms at the Hampton Inn and equivalent- not a place that calls itself a resort and we had upgraded to a suite! Oh yes and the food... We had the pizettas, polenta, steak fries, and some water down yellowish liquid the called lemonade...yuck!! The only thing that was actually edible and good was the steak fries.
We have young kids and requested a crib - the crib provided was very...i don't know the image of something salvaged from the movie set of a horror film about a mental institution...white paint chipping off metal. Ok to be fair I guess if you usually stay at Motel 6, then for the price this might be worth the splurge but I would rather stay home!  I bet you can Priceline something much better for the same price.

06/01/10 | Link | Rating: 1.0
128. Debbie S.
We went to the Chaminade last weekend for a wedding.  Check in time was 4:00 and when we arrived after 4:00 we were told we had to wait for our room, because it was not ready yet.

Once we got to our room we found the air conditioning did not work and the room temperature was above 80 degrees. I called the front desk and they said they would have maintenance come check on it which they never did. The walls in this place are paper thin, there is absolutely no soundproofing what so ever. Not only could we hear the people walking around in the room above us, we could also hear every time people were walking in the hall outside of our room.  

The wedding we were there for was outside which was lovely. By the time the reception had come there was a complete black out. No power what so ever and the power was still out when we checked out at noon the next day.

To their credit the Chaminade's did not charge anybody for their rooms for the night. I knew there was no way I was going to be charged $163.50 for the night we spent in this dump. There is no way the Chaminade is fine resort hotel, save yourself a lot of money and headache and stay some place else.

08/09/09 | Link | Rating: 1.0
129. Vivian W.
We stayed at the Chaminade for our company's annual sales conference.  It was a perfect place for the conference.  

Pros:
- Perfect for conferences or weddings.  Our room was huge and had a big screen for our fascinating (heh) presentations.  It also had the most comfortable ergonomic Herman Miller chairs to make sitting there for 8 hours tolerable.  
- Nice bar area
- Good service
- Above average hotel food
- Rooms are clean and spacious
- Beautiful view
- Great location, close to Capitola and Santa Cruz

Cons
- Hard to get cabs out there, you should definitely call the front desk to get a cab for you.  Expect to wait about 20 minutes
- Separate building layouts of the hotel rooms is a bit strange
- Due to the layout, you can hear everything that is going on in the hallway.  Hallways are musty and a bit dirty looking.

Chaminade is by far the best hotel to stay at for easy access to Capitola and Santa Cruz.

3.5 stars

07/10/10 | Link | Rating: 3.0
130. Crystal C.
I just had my wedding this past weekend at the Chaminade and everything turned out perfect. I also stayed at the resort for the weekend and loved the bridal suite. My girls and I got ready in the bridal suite and then my new husband and I stayed on our wedding night. After the reception was over, guest services brought us all of our gifts, a bottle of champagne, chocolate covered strawberries, and a slice of each flavor of our cake. Nice touch! We had a fabulous weekend and the view from up there is to die for. We also stayed for Brunch on Sunday and really enjoyed the buffet, the food up there was great for brunch, the rehearsal dinner, and the wedding. Great job to all of the staff and I would recommend the venue for weddings and the hotel for weekend getaways! Thank you to both of the Shannons and Angela for all of your help this weekend!

13/06/12 | Link | Rating: 5.0
131. Sharon R.
My family just returned from a vacation to the Santa Cruz - we hoped to find something that was close by but not in the immediate downtown area (which can be somewhat loud and rowdy at night)
On a whim, we grabbed a reservation at the Chaminade Resort and were very pleased with our stay. Chaminade is a HUGE property tucked away in the hills above Santa Cruz (with a beautiful view and is a short 8 minute trip down to the beach) Their property is beautiful, with redwood trees, flowers, a large pool, walking areas, and tennis courts. Our "standard" room had 2 double beds, a sitting area, a dining area and plenty of closet space.
If you want to stay in Santa Cruz , Chaminade is a great pick! (It is also a great place for a romantic getaway!)

08/07/11 | Link | Rating: 4.0
132. Solnichka F.
First, I have to admit I didn't have to pay for my stay, so I can't comment on the prices.

Had a work retreat for a few days here midweek in October, and it was wonderful. Had a room all to myself, and it was spacious -- with a sitting area, a work area and a big vanity.

The bed was amazingly comfortable, the food was fantastic, the service was excellent. The pool was very warm and probably not great for lap-swimming, and I didn't investigate any of the other amenities.

Looking forward to next year's work retreat already!

09/11/10 | Link | Rating: 5.0
133. Mary B.
We hosted 45 people for a wedding rehearsal dinner and everything about it was great. Most important to me was the professional management of the event and the great service we got from everyone on the staff, valets to catering managers. Angela Edmond and Shannon Norfleet gave us great advice and took care of every detail. We had a private dining room with a great view, a private patio with a full bar and fire pit that everyone gathered around after dinner to talk and laugh. Our guests loved the food. The only drawback was that the rehearsal dinner outshone the wedding reception at Sesnon House in Aptos the following day in every way.

14/07/12 | Link | Rating: 5.0
134. Brandon C.
This review is for the Sunday Brunch only.

I recently visited for a family member's 50th birthday. When I arrived, my family directed me to a private room off the main walkway to the brunch buffet. There were about 25 of us and we had a large private room all to ourselves. I thought that it was arranged by my family, but actually the server who helped us was the one who suggested that we needed our own space for such a special event - and she set it up for us. That was extremely thoughtful and evidence of their top-notch service.

The brunch itself was very good. They have an omelet bar, a large variety of breakfast items, salmon, chicken, fruit, pasta, grilled vegetables and dessert. Truly all you can possibly eat.

It was a rainy day, but the private room had a view of the ocean in the distance. It was a beautiful setting and a wonderful way to celebrate.

18/12/08 | Link | Rating: 3.0
135. erin b.
We had our wedding at the Chaminade on 11/12/11. For weddings, I cannot recommend their services enough. I would give them more than five stars if I could.

We looked at many venues in the area and decided on Chaminade because of their full service planning (we were planning it from the East Coast and needed a venue that took care of a lot of the details), their amazing ceremony site that overlooks Santa Cruz and the ocean and large and private reception rooms, the fact that they have rooms where our guests could stay for the weekend in the same location since we had a lot of out of town guests coming in, their flexibility and the fact they let you use any vendors you want (a lot of places make you use their preferred vendors), and for the price. Their price may seem high at first but if you calculate and compare it to other venues it includes so much more that it ends up being a better deal.

Their package also includes with a wedding coordinator and I can't even imagine planning a wedding without this service, especially from far away. Our coordinator was Angela Edmond and my husband and I both agree that her services were impeccable. In my business I deal with a lot of different people professionally, and for me it is really really nice when I get to deal with people who are extremely competent at their jobs. I am actually kind of sad that I don't get to work with her anymore now that the wedding is over. She was very quick to respond to any inquiries we had (which trust me, there were A LOT), always giving very thorough and honest responses, she was flexible and tried to accommodate everything we asked for (and did - for example we wanted a certain specific type of beer so she was able to have them order a keg of it just for our wedding), and also just a very cool and nice person.

We also worked a bit with the other coordinator Shannon (a man) on the wedding day and the day before, who was also great. Also, the person in charge of our reception/dinner was another Shannon (a female) and she was excellent as well. She was extremely attentive to us all night, bringing us drinks and making sure everything was running as planned. She even fixed my dress with a safety pin because the bustle broke about halfway throughout the reception.

Anyway, so on the wedding day - everything was exactly what we had asked for, and they all worked together to make sure the wedding ran perfectly. The ceremony was perfect. It was kind of an overcast day but toward the end of the ceremony the clouds cleared, and created the most beautiful and crazy sunset I have ever seen, which is now the background for our wedding portraits. We had the cocktail hour outside by the ceremony site while the sun was setting and a fire was burning in the outside fire pit, many guests commented on how awesome this was to sit by the fire drinking our signature drinks watching the amazing sunset.

The dinner, cake, and wine were all excellent, we got many many compliments on it and they are still coming. The reception was super fun. We had a photobooth and a DJ, and everyone had a great time dancing and drinking all night. They also offer overtime at a very reasonable rate (which we took advantage of). After the wedding us and the remaining guests moved to the bar at the Chaminade, where we had pre-ordered some late night snacks (sliders and pizza, which they had all set up in the bar for us when we arrived) and we hung out there until about 2 am and had a blast.

This is becoming the longest review ever so I will stop soon, but just a couple other things: This review is based on weddings (obviously), for only lodging or the spa I would probably give them three stars. We stayed there throughout the wedding weekend in a suite. The room was very large and perfect for our needs, but the buildings do feel a little run down and are a bit overpriced. I also went to the spa with my bridesmaids for massages and manicures the day before the wedding. The massage and manicure were great. The spa was very nice except a little overpriced (even with the discount I got for having the wedding there) and the hot tub wasn't very hot, more like a lukewarm tub. Also one of the spa workers scolded at my maid of honor for using a clean robe that she had left on a bench in the locker room (I guess it was meant for another locker). She actually walked around looking for us and interrupted us while we were in the hot tub drinking wine and laughing to tell her that she shouldn't have used the robe. This was kind of a buzz kill, and also just unnecessary and slightly bizarre, considering I was spending so much money at the spa and hotel that weekend (as well as for the wedding). Also, throughout the weekend we kept getting offered discounts for certain things (like the spa or on lunch) and then we were always charged the full amount without the discount and we would have to have them fix it.

But in conclusion, you should definitely have your wedding here!

27/11/11 | Link | Rating: 5.0
136. Shelly O.
The other reviewers have pretty much covered it, but I wanted to add that the food, while excellent, is very expensive. This place is one of those places where you just want to relax, once you get there, you won't want to turn around and drive back into town to eat. The only options for eating are one expensive restaurant, one expensive buffet (which may or may not be available if it's booked for a wedding, etc). That's it. There are no options for cooking in the room, no mini fridge, microwave, not even a vending machine to get a quick drink. So, if you are on any type of budget, like I always am, try to bring food that can be cooked in the coffee maker, just to tide you over. Otherwise, you are going to end up paying more for the food, than the room.

I happened to get a great price on priceline, otherwise I couldn't afford the place at all. I do love the location, but because of the price and food situation, we probably won't be going back anytime soon.

13/08/11 | Link | Rating: 3.0
137. Central Coastian C.
My Husband took me here for my birthday in January 2012.
I am very happy to say I had an unforgettable stay at the lovely Chaminade Resort & Spa.

First off, we are from down south a couple hours...and were searching for a romantic and peaceful spot to spend this getaway weekend. The Chaminade is truly a hidden Gem amongst the beautiful forest. Redwoods, Eucalyptus Trees, Nature and Serenity all around you.

Apparently my Husband called ahead and spoke with the staff about making this weekend extra special ;)
So, from the moment of our arrival we were treated with the upmost respect and consideration. When we checked in, we were given a special package with discounts, extra breakfast vouchers, and a $50 dinner voucher!

Our room was a Forest View suite. It was about the size of a modern studio. Clean. Comforting. A nice king size bed with a nook to the side with two couches and a coffee table. An additional breakfast/dinner nook, a hall with a nice sized closet, and a standard size bathroom. Faced the Forest, where we were greeted by many beautiful Nature Critters. (Deer, birds, owls, butterflies...)

Room service brought us Champagne and Chocolate Covered Strawberries ;)

~ ~ ~ ( My only complaints about the Rooms are : Doors were a little light, so we made sure that we locked up with the bolts. The walls were very thin. You can hear your neighbors. There is no Refrigerator in the room either - come prepared with a Cooler if you wish to keep drinks or snacks cool   ) ~ ~ ~ ~

All their products are now Eco Friendly and all Natural. As well as the Spa products! I really appreciated this.

Restaurant was just lovely. There is the large Restaurant which overlooks the forest and has a ocean view. Setting is gorgeous, and very nice. High End. (Outdoor seating available with outdoor heaters if it gets chilly )

The Bar and Restaurant (located a couple doors down from the main restaurant) is very calming. We made it out to a late dinner and had some drinks. Candle light setting, nice music, and an amazing waiting staff. They made me a special dessert and drinks for the birthday occasion.

I would highly recommend this to those who enjoy a charming vacation.

(Now I have to return to experience the Spa ;) )

*THEY ALLOW DOGS*

10/03/12 | Link | Rating: 4.0
138. Heather D.
I stayed there with my friends last weekend. Unfortunately the power went out, which was due to a rain storm. The rooms were nice, but not amazing. The tub in the bathroom was really small, but it was nice to have anyway. The best part was that they were DOG FRIENDLY. We were able to have our two dogs for a $75 pet fee. It was totally worth having them there.
They have a gym, pool, hot tub, spa, and restaurant on-site. We weren't able to check those out though, so I can't offer any reviews there. The gym appeared to be well-stocked from my peak through the window.

02/02/11 | Link | Rating: 4.0
139. Susie B.
It was ok. I prefer open lighted space and the rooms felt dark and closed in. You can definitely hear your neighbors. The floors needed to be vacuumed, there was hair from the previous guest near the sink outside the bathroom. I would not stay here again.

20/07/12 | Link | Rating: 3.0
140. claire m.
We arrived on Friday, Aug 21st at 2pm for an early check-in and they accommodated us. We were spending 2 nights there for a wedding that was in a different location. The grounds and the hotel are JUST beautiful. The staff are super friendly and ready to greet you and take care of your car under free valet parking. I was told ahead of time by a friend that the one king rooms were small and that I just go for the 2 queen beds instead, so we did. The rooms are separated into different buildings with about 6 rooms in each building. I saw someone posted about the smell but we did not have that issue at all. In fact our hallway smelled like the spa that I actually thought there was one there! The room was very spacious! We had our little baby with us and they provided us with a pack and play for him to sleep in.

The one downside that made me give it a 4 star was the bathroom. For such a fancy place the bathroom was super small and the tub was more on the motel side which I was bummed. Just outside the bathroom they have a really nice square sink, super modern but I would have rather seen the money put into a bigger bathroom than adding a 2nd sink in the room that we didn't need.

Sunday brunch ($29.95) was awesome!! I give that 5 stars right there. A hugeee variety of food from breakfast items to snack items to lunch items. They even had an area for kids to eat from.

Note: My mom ordered a microwave for the room so she could make herself a cup of tea and they brought it!!! Very nice.

We didn't use any of the spa services during our stay.

27/08/10 | Link | Rating: 4.0
141. Nick S.
A post from my wife.

Love this place! A few weeks ago my sister in law was visiting me in Santa Cruz from LA. We thought it would be fun to get massages and facials. We were SOOO glad we chose to go to the Chaminade Spa. The manager on duty was a petite dark haired woman and she made sure we had an exceptional time there. We were told upon booking that we could arrive early to enjoy the ameneties. They have a beautiful zen garden with coy pond, hot tub and beautiful view of the redwood mountains. First we slipped into the deluxe robe and sandals that were provided and soaked in the hot tub. The staff checked on us and we decided to order some champagne. It was brought to us in the hot tub. After a nice soak, we ordered lunch to enjoy at the beautiful wood patio table in the zen garden. After lunch we went to the girls locker room to rinse off after soaking in the hot tub. Next we relaxed in the sauna and steam room. They had everything you needed; endless towels in every size, shampoo, conditioner, shower gel, q-tips, lotion, blow dryers, fresh coffee and high end tea. There was also I nice gym with flat screen TVs but we decided to dedicate the day to relaxation. When it was time for our appointments we went to the meditation room were there was cucumber water and magazines while you waited, although there was no wait time because our appointments were on time. I receieved a facial. The esthetician was very nice and asked me about my skin (so important!). She tailored the facical to meet my needs and I was so impressed! They use the best products (If you havent heard of Eminence- google it). My skin was in heaven. I never wanted to leave this place. Its the best retreat in Santa Cruz. I'll be here again next weekend and I can't wait. I think this time it my be warm enough to lay out by the pool, maybe go for a hike on the trails they have on site. So beautiful and personnel is so accomodating.

03/03/12 | Link | Rating: 5.0
142. Murphy O.
I have to say that their brunch is tasty.

Prime rib, fresh fruit, stuffed french toast, and delicious desserts.

It's even better when you don't have to foot the bill.

20/02/11 | Link | Rating: 4.0
143. Jonathan L.
I recommend you stay at a name brand hotel in Santa Cruz and avoid this "nichey" place.  First of all, the service is very bad.  I asked for early check in, they said "sure, we'll call you when the room is ready" and then never did call.  Instead of checking in at 3pm (which is hardly early check in), I ended up getting checked in at 5:50pm.  Wow, thanks.

No apologies, no acknowleding the issue, nothing.

The coffee machine was filthy and broken.  The room was cold.  There was no parking near my room and the door from the outside to the hotel building was never locked, wonderful security.

The saving grace?  The restaurant, which I will review separately.  Also, the pics in their website look nothing like the real place.  It actually looks like a giant campground with a few hotel cabins in them.

I would highly recommend you find a Hyatt or Sheraton or Marriott in the area.  The Chaminade is in the middle of nowhere and you will have to drive everywhere, anyway.

11/04/10 | Link | Rating: 1.0
144. Chris V.
I was recently a guest at this resort, and wanted to say that it is a wonderful getaway... I have been to Santa Cruz all my life, but didn't know about this gem tucked away in the trees...    From the comfy feather beds to the gourmet food, this spa is top rate.  There is a wonderful hiking trail and pool.  Best of all, it was sunny for the whole time I was there, while the coast remained socked in with fog.

05/08/13 | Link | Rating: 5.0
145. Jim M.
I stayed recently for 3 nights. First, please note that I will go back but I will write both the good and the bad. Even though I have a lot of picky bad things I would still go back because the location, the grounds, restaurant etc. make it worth it.

The Good.

Great location. It's a beautiful resort and if you have dinner or snacks on the patio you will love that it overlooks the area out towards Monterey Bay. The grounds are nice and there is a nice private hiking trail that was an easy enjoyable hike. I didn't use the pool or jacuzzi. I had two bikes locked to my bike carrier and wasn't worried about security (they said I could just put them in my room and gave me a ground floor room). It's also only 20 minutes from Wilder Park which is a great place to take the bikes and bike up the coast on dedicated trails.

Spacious rooms. My wife had a sewing area set up to sew while I was in my meetings. The desk was large, beds seemed just fine, and we weren't cramped at all. The AC seemed fine and we had it cranked during the day when it was warmer.

Free wireless for ALL your devices and it was plenty strong in my room. One of my pet peeves is having to pay for wireless for all my devices and it's nice when you have places that don't do this.

Food was great for us and the patio is awesome and service was good.

Valet parking! We didn't use it but lots of folks did and given the walk between the main building and the room it's a great option. But there is so much available parking that I didn't feel like I needed it and wanted to park my car with the bikes as close as possible to my building which was no problem.

Gym seemed well stocked but I didn't use it. It had as much equipment or more than the fitness center I use in Cupertino.

The Bad.

Check-in was inefficient and they were very discombobulated. I'm not sure why and some hotels just don't get this right every time. If it happened a second time I'd think differently. I can rent a car without having to talk to anyone but checking into a room always takes 15 minutes. I don't get that.

Rooms are very spacious but inefficient IMO at least where I stayed in building 500. The bathroom is awkwardly small, one of those where the door is always in the way unless it is closed. Sadly, there is a ton of space wasted right outside with a separate sink and coffee area. My advice for a remodel is to get rid of that sink and coffee area and open up the bathroom and accomplish the same thing by giving more space there.

And the coffee area has no outlets! So you can fill the coffee maker and put in coffee but you have to move it elsewhere in the room to use. Fail!

Outlets! My pet peeve of hotels. Whether we like it or not, we live in a world where many of us that spend this much money on a resort absolutely need to be connected. I have to take my laptop, and my wife and I always have our iPads and iPhones. There is exactly one receptacle on the spacious desk and NONE by the bed unless you want to unplug the lamp or clock. I want my phone charging by my bed so I can use the alarm in the morning. I had to plug things in the bathroom, by the sink outside, and in the sitting area. I don't like the excuse about how the buildings may have been built before we had all this stuff. Many hotels have furnished with desks and nightstands that have multiple receptacles built in. This is just so frustrating to me that in this day and age hotel rooms don't have outlets. I would love to not have to be so connected but it's not an option for many of us in the high tech world. Also, I know people that need to take CPAP machines and always need to carry extension cords for this same reason.

Bathroom products: As another reviewer already said: no, no, no. When I travel internationally I always take my own soap, shampoo and conditioner just in case I run into a place like this where these products are in some giant container fastened to the wall, and everyone occupant uses them and the soap is liquid. I hate that but never imagined I'd see that in a place like this. I want my own soap bars and bottles of shampoo and conditioner. There are face bars by the sinks but no shower/bath bar. The towels are pretty small as well but that seems to be the norm.

There are three mirrors and I couldn't use any of them! I'm 6' 4" which is not a giant. All the mirrors are strategically placed such that I can only see my face by hunching over. How did that one get through?

The building hallways remind me of dormitories. They are a little loud and by the time you get to your room (a very short walk in the hall) you're expectations are pretty low! Now a big deal but just seems like they could do something there.

02/07/13 | Link | Rating: 4.0
146. Arturo J.
Best relaxing place to go near Santa Cruz.  Did family vacation there this summer. Tennis, pool, brunch, and hiking trails were awesome.  We got a Boardwalk coupons also.

15/08/12 | Link | Rating: 5.0
147. Jamie F.
My mom and I had a massage and facial done here and it was very nice and relaxing. The massage was pretty good she could have done it a little harder I felt like someone was just petting my back and the facial made my skin look great. They also give you a discount if you are a Santa Cruz resident. I would definitely come back.

17/03/12 | Link | Rating: 4.0
148. Patricia S.
Went for Mother's Day brunch. We were greeted by no less than three hosts, they knew where to seat us (we had reserved a window table if possible) promptly. Friendly, and courteous- I asked, they had about 1200 reservations that day. Ours, they got perfectly.

The place was definitely geared up for Mother's Day (I even noticed the refrigerated food trucks outside for additional storage.)
The place was decorated with large balloons in pastel colors, some with white dots. Each table had a nice, fresh floral arrangement. Table settings were clean and straight. The service was very, very attentive and friendly. We sat for almost three hours, and they never rushed us or made us feel uncomfortable. There was a couple of "balloon guys" on the patio, doing balloon art/toys for the kids. They were also a class act (no tip jar) they took their time, and gave each kid really what they wanted. Even when they got some head scratching requests. (The outfit was called Adventure Balloons and sh old probably be a separate review, but anyway. It made my almost five year old son's day to get a balloon Knight' outfit (Helmet, Sword and Belt with Holster! in gold and silver balloons!)

Now to the food. It was really, really, good for a buffet! They had a "kid's" section with pancakes, mac'n cheese, etc. They had all the regular stuff with blintzes, eggs in various shapes, bacon, sausage, a roasted potato medley (which included purple potatoes - that were actually still nicely purple), butternut squash ravioli with porcini mushroom sauce, the standard poached salmon curled up on a platter with thinly sliced cucumber scales, crab legs with cocktail sauce, various salads, delicious roasted asparagus with caramelized onions and feta cheese. They also had the omelet station, and the carved meats.

The dessert table was delicious too. I'm a flan connoisseur, and this one definitely got a passing grade! (I only give that to one other restaurant in Santa Cruz County- but that's a different story because I'm partial!) Delicious passion fruit mousse, prefect consistency and the right sweet tartness. The chocolate fountain is always a crowd pleaser, although I personally find them a little dated, and never think the melted chocolate is good enough quality. They had very nice large fresh strawberries to dip in the chocolate however, along with marshmallows, and pretzel sticks. They also had ice-cream with warm toppings (chocolate and caramel), fresh cookies, a few other cakes that I didn't taste, and a delicious little "pot au chocolate" basically a ganache in a little cup. Yummy for the chocolate lover.

They get five stars from me because of the overall experience, and because it was mother's day- a day when the sheer volume of business can topple the best organization. They did great. The only thing that I would remove a partial star for would be the "ballroom" atmosphere/ambiance. I normally prefer cozier, more intimate and more of a boutique feeling,  but I went there knowing about it ahead of time, so it was fine.

17/05/12 | Link | Rating: 5.0
149. Lucy C.
Needs a lot of improvements--I think of it as a Troop Beverly Hills sort of girl scout experience --like a fancy Summer Camp (but not too fancy). Over all, I get there, settle in, and return home to the city happy and relaxed every time. Not sure how or why, but I do. And so, despite nicer places to stay, I still return here multiple times a year. It gets 4 stars. Set your bar low and you'll love it, too.

29/09/12 | Link | Rating: 4.0
150. Richard H.
This used to be a nice restaurant.  Now it is just a shadow of its former self.  The food was fine but the service can only be described as outrageous.  Several times I almost had to stand and shout to get the attention of my waitress.  We considered leaving before finishing dinner.  When the bill came I had to review it with the waitress.  It was someone else's.  I had to review the second bill with the waitress, it also was someone else's.  We left a very small tip and we will not come back for a long time.  Hopefully things will improve and it will be back to its former elegance.

17/02/13 | Link | Rating: 1.0
151. L M.
We went here for our family reunion. Had heard how nice the place was.

Oh, and they want ten bucks a day for Internet!! WTF? I think even
Motel 6 gives free wi fi.

The grounds were ok. We had about ten rooms. All the common hallways stunk. Very musty and dirty smelling.

We got to our room and the smell in there was even worse!! We went to some of the other rooms and realized they all smell. We went to the store and spent $40 on cleaning supplies and cleaned our room. Even bought Lysol and febreeze.

That did not help!!  We then noticed some mold looking stuff on the ceiling. And when we turned the air on even the vents stunk.

We had a huge group dinner at the nice restaurant. WAY overpriced!!!!! The service was horrible. The food was ok at best.

We got in bed finally and the bed was soft, lumpy and the springs stuck out. Horrible!!!

My in laws paid for the whole trip so I really had no business complaining. So I didn't. However if I WAS paying for it, I would have!!!

This place should in no way be considered a luxury resort.  Rooms at Motel 6 smell better than this place. I can only imagine what is causing the smell in the rooms and the vents!!! Ugh!!!!

If u come here and don't get a room, I am sure it would seem like a pretty nice place.  

I will not be back!!!! No way!

09/07/10 | Link | Rating: 1.0
152. Matthew J.
Sister was in town here for a conference and I came over the hill to visit her.

Place was simply cool. It felt like a condo community which really helped remove the feel of staying in a hotel.

Can't wait to come back for food and maybe a spa weekend for the misses

09/03/11 | Link | Rating: 5.0
153. Sandy C.
Just stayed at the Chaminade for our 2nd wedding anniversary (we got married here in 09). Fell in love all over again both with my husband and the Chaminade! They remembered us and sent us a bottle of champagne to our room on the house! Even the valets remembered us and they called our wedding planner, Angela to alert her to our presence. While we were checking in she came out and gave us a big hug. This place is really so much more then a hotel it's like coming home (if your home was an amazing mansion where you never had to cook or clean). I wish I could live here!
Can't wait for our next stay!!!
Thank you Chaminade for all the amazing service!

19/04/11 | Link | Rating: 5.0
154. Nicole P.
My fiance and I had an appointment at Chaminade last weekend to look into having our wedding there.  Although we don't have anything set in stone yet and we've just begun planning, I have to say I am VERY excited at the possibility of holding my wedding at Chaminade.  It has everything I want in a venue!  The price is a little high compared to some others we've looked at but that's what we get for having a 200 person guest count.  I'm willing to spend a little more to have such a beautiful setting.

05/11/12 | Link | Rating: 4.0
155. Esteban P.
We got treated very rudely by the hostess and decided to go I am very disappointed it looked like such a nice resort

12/06/13 | Link | Rating: 1.0
156. Juliet M.
Great place and as good as it gets in Santa Cruz, land of squalid overpriced motels.  I usually go off-season when it is more affordable. I have not had problems getting one or two nights--must have been busy season for reviewer below.  Lovely hillside location with a history; main building was once a Catholic high school.  Serene property; well-appointed, comfortable rooms; a pool that keeps my daughter happy for hours.  Nice hiking trails.  My mother is disabled and the front office staff was extremely helpful and welcoming to her and her service dog when we last stayed.  Thumbs up all around!

06/09/13 | Link | Rating: 5.0
157. Wayne D.
My wife and I brought our daughter and grand daughter to Chaminade for a weekend of relaxation and to celebrate our daughter's graduation.  Overall, it was a lovely experience, and our daughter and her daughter greatly enjoyed the spa treatments.  My wife and I enjoyed the weight room and the separate steam baths.   We had two very enjoyable dinners at Linwood's Bar and Grill, with breathtaking views of the Ocean and a fine wine list of local varieties and labels.  The breakfast buffet in the Sunset Room cannot be beat.  

Yes, as some have reported, the walls are thin, but the rooms are immense and well furnished.  The bed was especially comfortable with modern "pillow top" mattresses.  We had room/suites, with adjoining living/dining/kitchen facility which was also spacious.  The weekend was  quite busy - three weddings in as many days - and though we heard some voices, it was not constant and didn't cause us any inconvenience.  

The staff is particularly attentive.  The rooms were clean and well maintained.  If you go, plan to bring your own entertainment - cards/board games and such - unless you plan to watch TV.  If so, there is a large format flat panel LCD screen in every room with good satellite connections and a game console for those so inclined.  We didn't use the swimming pool, but it was well attended by others.

30/06/11 | Link | Rating: 4.0
158. Barbara M.
What a horrible experience!  At 2:15 AM, someone tried to get in thru our window by climbing up the 2nd floor trellis!  Scariest night ever!  Hotel is old and not kept up well and far from a 4 star property.

24/06/13 | Link | Rating: 1.0
159. Carma H.
I went up here with a client for pedicures and facials. The facial was amazing but the pedicure was bizarre. The lady actually damaged my toenails from scraping them to death and was just very strange overall. My client also commented that the pedi was a strange experience as well.
The facial on the other hand. Wish I had just booked that instead. Awsome

25/04/11 | Link | Rating: 3.0
160. R C.
So far the only thing noteworthy here is the location. Unfortunately I've encountered too many issues in my short stay here. Room was dirty upon check in (dirt, stains, cobwebs...complete with spider!), TV picture is fuzzy (reported and still not fixed), requested mini fridge (never showed up even though front desk said it would be here 'shortly')...I could continue this rant but I think you get an adequate picture from the aforementioned. One last thing that will top it off is that there are security card readers to get in each building...but they're not in use! Anyone can walk in the building.

This 'Resort' was promising according to past ratings and the picture the web portrays, but in my opinion it is far from the Rest & Relaxation that I needed. I could not get comfortable here and haven't enjoyed one bit of this stay. Definitely will not be returning nor recommending unless I see drastic improvement.

**update** Management contacted me and refunded a portion of my cost. Slightly apologetic, but hopefully they will make note of some specific comments that I've made.

17/03/12 | Link | Rating: 1.0
161. Shawn C.
Noisy floor boards from above!  Stayed here for an anniversary weekend and am disappointed.  From the website, one might think this is a grand resort, however, it is more like an apartment complex with a restaurant in the lobby area.

We had difficulty sleeping due to the upstairs tenant walking across the floor at 6am.  It was so loud that it woke us up and kept us up.  We're not the lightest sleepers either.  However, we heard no noise through the walls whatsoever.

The hook on the door was ripped out of the wall and left hanging in the wall.  It's curious that this was just left this way and not repaired before renting the room out to us.  There was a layer of dust on the nightstands as well.  It was obvious the room had been unoccupied for some time.

The power went out last night so we couldn't watch TV or use the heat.  The room is clean, dark wood, nicer bedding than typical.  The wooded view on the porch was nice and overall decor is nice.  However, for $170 per night, I expected a better experience.

30/01/11 | Link | Rating: 2.0
162. audra c.
This is a great spot for a get-a-way w/ your best friend ( or BF if you have one). The hot tub is so relaxing! it's surrounded by a Japanese Garden and all you can see are trees off in the distance. After we went in the sauna and did a self exfoliating mask. This place is very well staffed and high end.

31/05/11 | Link | Rating: 5.0
163. Erika H.
Not all that great for the price you pay. You would expect better service. Ordered a fridge in our room and still haven't received and we are already on our second night. Called them three times to remind them and nothing after they said they would send it in 30min. Not all as great as I had hoped for. But they do have a nice gym and pool.

17/08/13 | Link | Rating: 2.0
164. Jill D.
Was just here for a 2 1/2 day work thing.  We were very fortunate with our weather & lack of coastal fog.  The first thing I noticed was how spread out everything was, which I liked.  The second thing I noticed was how creaky/squeaky the floors were, especially the stairs and hallways.  I was lucky enough to get a room on the end so I only had one next door neighbor.  If you want a place where you don't hear your neighbors & what's going on in the hallways, this should not be your first choice.  I could tell exactly when my next door neighbor turned on his shower.  Fortunately, the building I was in was filled (I think) with my co-workers and for the most part, we're a pretty considerate bunch.  I called the front desk for a free-standing fan when I first got to my room because I like some white noise when I sleep in hotels and they happily delivered one to me.  When I turned off the lights for the night, my room was pretty well lit from the hallway lights with the gaps around and above/under the door...which I did not like.  The bathroom was small.  I totally dug the shower head & bowed shower curtain, but they could definitely use a remodel of the bath/shower portion of the bathroom.  It looked like the sink part had been redone, but not the shower.  Strange. Another strange thing was there was a 2nd sink in the closet/dressing area which I thought was completely unnecessary.  

The rooms are spacious.  The decor was nice, although quite dated.  I felt like it was 1978.  The food was very good.  I highly recommend the roasted butternut squash ravioli if you see it on the menu.  

Very worth a mention is the mani/pedi I had with Nicole in the spa.  She was awesome!  We conversed during the treatment and didn't sit there in silence, which I really liked!  She did a fantastic job on my nails & toes and asked me lots of questions about how I wanted her to do my nails.  The spa is in its own building with the Fitness Center, which I liked.  I had my mani/pedi in a treatment room (specifically for nail treatments), which at first I thought was a little odd...probably just because I've never had a nail treatment in a private room.  I did enjoy it though because I was able to relax and not be distracted by all that was going on in the other areas. The other thing about the spa is if you're a hotel guest, you get a 10% discount, which, of course, I liked.

Since I was only responsible for incidental charges, I have no idea what the room rates were for our stay.  I did take a look at their rates for the dates we stayed...and to be honest, I'm not sure I would pay for a night's stay there. The place is nice, but not that nice...know what I mean?  Definitely worth a drive up there for a meal or a drink & sitting out at the fire pits for a look at the view.

03/05/12 | Link | Rating: 3.0
165. Heather A.
Everything was great! It was.
Impressed with the every day room turn down.
Amazing breakfast with the "buffet breakfast" upgrade.
Beds super comfortable! The whole family slept great.
First floor rooms are SUPER loud. Can hear all the noise from the second floor & stairs!  Would recommend staying on the top floor.
We enjoyed our stay here.

05/08/11 | Link | Rating: 3.0
166. John S.
I spent my wedding night here with my wife and it was pretty decent. The only thing is that the heater did not work in one of the rooms and they overcharged me when I booked, but corrected the error upon arrival so it was not an issue. The views are gorgeous, the staff is super nice even when I was freaking out so Kudos to them for staying professional in the face of me screaming.

07/11/12 | Link | Rating: 4.0
167. Melissa H.
Mediocre spa experience
A friend and I decided to spend the day at the Chaminade spa to get pampered with massages and facials and were looking forward to being able to relax in a resort spa atmosphere.  We understand that you pay a premium to receive these services and amenities, however their lack of customer service and overall ambiance do not warrant their fees.  
*During our massages we both could hear the front desk girl chat with other customers in a very loud voice , which was extremely disruptive to trying to relax
*We had pre-ordered lunch and when we were out of our first service our lunches were already outside waiting for us wrapped in seran wrap getting warm and soggy in the sun.  We were not offered beverages and did not have a dedicated server, however we still had to pay a 22% gratuity and a $5 delivery fee.  (For what?)  I understand that in that kind of environment you are typically subject to various taxes and fees however the lack of service again does not warrant those fees.  If it weren't for the waters our therapists brought us after our service, we would not have had anything nor would have been offered.  
*We then decided to order a bottle of champagne to enjoy while we waiting for our second service and I had to go inside to order with the very loud front desk girl.  I asked for a bottle of sparkling wine..in which she responded " can you tell me that again, I'm not very wine savvy"  that should have been a red flag right there... Not only did it take 45 minutes to arrive, but when it did finally arive they brought us a bottle of Sauvignon Blanc.  I sent it back and we forwent our bubbly.  
*During my facial I was disrupted many times from the loud stomping coming from the room above and other therapists and customers walking through the hallways and slamming doors.

Our day of relaxation was any but and was only more frustrating do to their poor customer service and loud atmosphere.  I do not recommend this spa if you're in want of a day of relaxation and a true luxury spa experience.

17/10/13 | Link | Rating: 2.0
168. A. B.
Service at this place was as bad as being at a luncheon run by 3rd graders. All we got where excuses & that's all we got. Asked for a refill of coffee, homy didn't come back for 20 minutes. Politely reminded him that my Aunt is still waiting for coffee, he responded by telling me they where very busy. Anyway, we still enjoyed ourselves with absolutely no help from the staff at this place.

07/06/12 | Link | Rating: 1.0
169. Tiffany A.
I wish Yelp gave us the ability to rate this type of business with negative stars...

I worked with the Sales Department at Chaminade to book an offsite meeting for the executive team at my company.  It was to be a small meeting in May, with only a 2 nights stay and a small conference room.  We contracted a package with room stays and onsite food and beverage included.  The cost was not cheap by any Bay Area standards, but I was reassured, numerous times,  by their staff that they would ALWAYS do their best to accommodate us.

Today we found out that a President of one of our divisions has some major health issues, and cannot travel to the Bay Area until Oct or Nov of this year.  I contacted Chaminade to request that our 2 night stay be moved to dates only 5 months later - and did not ask for any type of refund, and stated that we would gladly pay any difference in rates due to the May vs. Oct rates.

I was told by both a Sales Manager and the Sales Director that the best they could do for us is to apply 25% of the cost to a future meeting, but that we would forfeit 75% of the amount we contracted for!!!  I completely understand forfeiting the cost if we cancelled the event, but we are only requesting to move the dates to later this year due to a medical emergency...  

As mentioned in other Yelpers reviews, the customer service is HORRIBLE.  Probably the worst I have ever dealt with.  I work with many, many hotels booking events and stays for executives, and have never experienced the type of attitude received from Chaminade.  They obviously do not care to make their customers feel appreciated, and are not concerned with repeat business and good recommendations.

If you are considering a stay here, for personal reasons or any type of event, I suggest you look for another property - or pray that nothing unforeseeable will come up - otherwise you will be out of a lot of money and only be left with a frustrating situation.

13/04/11 | Link | Rating: 1.0
170. Ria R.
This place was a one night stay when we were visiting the Santa Cruz Beach boardwalk but was forewarned by friends that live on the Santa Cruz campus that most of the hotels walking distance from the boardwalk are pretty crappy. I explored some of the options and chose this place. If you are planning to stay here with kids, or teens this review might be helpful.  

I was taking my two younger teen brother's to the boardwalk and wouldn't mind staying somewhere a little farther from the boardwalk as long as it was a little nicer. We ended up liking the grounds and the rooms were clean and somewhat spacious. The only thing we didn't like was that we payed so much for a room but it didn't even have a mini-fridge or microwave.

What kind of room, in a hotel with "RESORT" in the title doesn't include these two pretty standard hotel features? That kinda threw us off. It probably wouldn't have been a problem for just me, but keep in mind I was staying with my two growing teenage brothers and they eat up a storm. Also, the room got reallllllyyy stuffy late at night while we were sleeping. There was no room AC or even any windows we can open, or a sliding balcony door. I kid you not when I say, we (3) ended up throwing all blankets/covers to the floor, flipping the TV back on and watching Family Guy all through the night. Nope we didn't sleep. It was way too hot, we dozed in and out but we did not get a good nights sleep which is kinda why I paid to stay overnight at the resort instead of enduring the long drive back to Fairfield.

After a nice trip to the boardwalk, we came back to the hotel for a couple episodes of Family Guy, then suited up and went for a swim in the hotel's heated pool. The pool was nice and I love that it was open for guests to swim in until 10-10:30pm. We took advantage of that and it was nice coming out of the pool that late with towels set up in a towel cubby for guests. Awesome!

All in all, the hotel was set up nicely, it was more hygienic then the choices by the boardwalk and the pool was nice so for that I give it 3 stars. However, it was overpriced and the room became unbearably hot so we couldn't sleep without any ventilation and the kids were starving after a day at the boardwalk and swimming till almost 11pm so having a mini-fridge to store our left/overs and snack and microwave would have helped a lot.

14/05/11 | Link | Rating: 3.0
171. Priscilla H.
If you think you are going to a four star resort think again! The only four star about this place is the building where you check in. Although the people are very nice that work there the place needs some updating to make it a four star. The room we stayed in was old and dirty. The bathroom was gross, the air conditioner was a joke, the pool and spa were dirty and needs to be replastered. It looked so bad we decided not to swim in it. The photos you see on the internet look very nice but seeing it in person made all of us sad we spent the money we did staying there. The ice machine was out of order so guess what? No ice! We were there two nights to long. It reminded us of an apartment complex instead of a four star resort, as its advertised. We will not be back!

12/07/12 | Link | Rating: 1.0
172. Lauren W.
Bought a Travelzoo deal which included the luxury guest room and breakfast for 2 in the morning. My husband and I could only go during the week to use this deal for our "Need a break from our kids" retreat (Tuesday and Wednesday nights) and it was dead as a doornail at the resort. Maybe weekends are more happening?

Rooms:
The rooms are on the small side. Bed was comfy, but after night 2 my lower back started to hurt so I'm thinking that the beds are too soft for me. Bathroom is on the small side too. My husband and kept crashing into each other.  Also, the shower temperature we had a hard time with.  It was either scalding hot, or ice cold.  The bathroom is eco-friendly with eco trash cans. There are shampo/conditioner/soap dispensers in the shower. I loved that so I didn't have to fiddle with the small bottles that most hotels give you. Large flat screen TV. My husband loved this. All the channels. Nice selection for movies. To see a first run movie it was $16.99. We watched "Hall Pass" on sale for $4.99. Totally worth it by the way! LOL!
Even episodes were "8.99! Wow, thank goodness for DVR at home!
Free wifi throughout the property but you pay for it with the $20 resort fee. Our room faced the forest so if you like the pitch- blackness - don't know what's out there- room, then get the forest view! There were heavy winds when we where there so it sounded like the trees were growling. Really loud!  It woke us up a few times.

Pool:
We were told it was 82 degrees but we didn't go in. We jumped in the hot tub though and enjoyed it until another couple got in. Then we left. Hot tub was short lived.  Sometimes you just want to be alone with your significant other and not be forced to talk.

Restaurant:
Our deal came with 2 breakfast buffets each night. They didn't have it set up because there were so few guests. Shoot. I was really looking forward to that! We did order from the menu like it was "buffet style". Our server didn't seem to care.  Anyway, I am writing to hotel management that they should include on the breakfast voucher if there is less than x amount of people staying in the hotel, than no buffet will be set out. We were bummed about that!!

Parking:
Free

Gym:
Nice and big with lots of free weights and machines. This wasn't a work out and get sweaty trip for us but we did make a point to visit. Just to see what it's all about.  I did lift my nominal 5 pound weight to make it look good to the one patron that was huffing on the treadmill.  I had a beer in my other hand.

Spa:
Didn't have time for it. Looked and smelled great but no time. I was more interested in the nearby wineries than getting a massage!

05/12/11 | Link | Rating: 3.0
173. Van T.
I just stayed here on 6/8-6/10 for my girlfriend's birthday.  This resort is no resort at all.  Upon arriving, the actual registration area is decent and the decor of the spa is nice.  I don't like to think of myself as a guy that is picky on the small things, but you would expect a place that charges you so much would be a little more updated.  The room is just like any other room...small, decent bed, and bathroom is small.  However we found stains on our sheets and some type of small (curly) hair on our bed.  Next, our A/C wasn't working....I called the front desk, and they brought in a fan and said that it wouldn't be working until the next day.  They did offer to change rooms for us, but we were already on our way out, and weren't going to stay too long.  The night was actually cool so A/C wasn't needed at night.

At the end of the day, you leave the place feeling ripped off.  Everything is extremely expensive and over priced.  Vacations are meant to blow some money and some steam, but you have to feel like the price justifies the amenities, which the Chaminade does not.  Go and visit for the day and eat at the linwood, which has an awesome view, but thats it.  The resort is small, and the massages were terrible and overpriced, but it was fun to be a little high-class for the weekend.  Save your money and think of other ways to supplement your time other than this place.  

Lastly, the walls are thin, just like everybody in yelp says.  I was lucky enough to have a second story room, but was awoken this morning by a nun who felt under appreciated by her fellow peers, and was crying and cussing up a storm to a person I am guessing is another fellow nun.  It got so intense, that I had the sudden compulsion to yell "Jerry, Jerry, Jerry", but refrained for my own soul.  Don't go here, it's not worth more than the average hotel.  You'll thank me in advance.

10/06/12 | Link | Rating: 1.0
174. Sammy D.
I wish yelp provided negatives for the ratings.

I am honestly so sad to say this but I am so disappointed with the Chaminade. I had my wedding here and the Chaminade ruined it. Don't get me wrong, the ceremony came out beautiful. I married my husband and that was the most important thing.

Let me tell you a little about what went on....
The Chaminade broke my unity sand container that was performed during the ceremony. I had to pay the Chaminade more than 10,000 and they could not even take care of my items. I was suppose to cherish my unity sand for the rest of my life and now I cant. I put all of my trust in this venue and they completely broke it. Our wedding coordinator Angela Edmound was anything but helpful. She basically told me its broken and there is nothing she can do about it. The food and beverage manager told me all of this comes down to business. And now the general manager.....Kevin Herbst. He did not follow through with anything that he said. None of the employees that I worked with came through with what they said. Kevin said he would call me to treat my husband and I to a spa service in Hawaii but that never came through. He claimed it was because he didn't want to harass me yet I told him on multiple voicemails to call me back if he would still like to give us the spa treatment. We argued over the phone mulitple times and sure enough it came down to business. Kevin, Angela, and all the others we worked with are horrible. I cannot even begin to tell you everything else that went on. Just stay away from this venue and get married somewhere else.

I pray no other bride and groom has to experience what we went through. You will have to remember what they did to you for the rest of your life. Please rethink getting married here. Your wedding is supposed to be something that is amazing and something so beautiful. My ceremony was beautiful because I married my husband but unfortunately my memories of everything else was ruined because of the carelessness and the horrible disrespect we got from the "general manager" Kevin Herbst and the wedding cordinator Angela Edmound. This is so sad. You would think a wedding venue with views as beautiful as it has, has such a horrible staff and way of managing a wedding.

Thank you Chaminade for the ruined memories I have of my wedding. Please change the way you operate so other bride and grooms can actually have beautiful memories.

21/11/13 | Link | Rating: 1.0
175. Chantelle D.
You know what's a bad sign? When you roll up to a hotel and realize you stayed there for a company retreat a few years back. After which said hotel asked your company to never come back again. But that's a different story for another time.  

Unlike other Yelpers, I had no issue that Chaminade was near a cemetery (you only see it on the drive in, not from the grounds) or far from the beach. I thought the woodsy setting was stunning and provides access to lots of hiking trails. The pool and hot tub was also satisfactory though hoppin with kiddies and octogenarians playing Scrabble but served our purposes of floppin out on a deck chair with a can of Bud just fine.

My issues rather are the fact that the room was noisy as hell. Not only could we hear our upstairs neighbor thumping around, but we could hear our next door neighbor verbatim as well as anyone who was wandering around the hall. Additionally, not to be crass, but recently remodeled my ass. More like slap a new throw on the bed and some pictures on the wall. Nothing about the hotel screamed new (or 4 stars, ahem, Priceline). Especially not the HUGE box TV or the especially ghetto shower head. And you're also telling me you're gonna charge us $16 resort fee/day but not give us free Internet? Poor play, Chaminade, poor play.

For anyone who is NOT attending a conference or a company retreat, I would strongly recommend you check elsewhere before booking a room at this joint. To conclude, I will leave you with the wise words of Jason S. who sums it up best: "Chaminade is like a pretty girl who is really stuck up. Nice enough on the outside but sucks out loud on the inside."

True that, my friend. True that.

09/07/09 | Link | Rating: 3.0
176. Mekia B.
My husband and I spent three nights here for our honeymoon in August 2009. Overall, we really enjoyed the relaxing and secluded atmosphere.

First thing first: Do not leave here without getting a massage! Very pricey, but there's nothing like an aromatherapy couple's massage after all that stressful wedding planning.

This is a great place if you're too lazy to do a lot. The hotel rooms offer movies you can order. We watched a new movie every night in our cozy room (with complimentary robes!), played tennis, and walked on the many trails. The pool looked nice, but we chose to stick to the hot tub.

At the main building where the restaurant is, the scenery is beautiful and quite picture perfect, especially in the evening when the fog rolls in with the sunset.

The hotel sits on top of a hill surrounded by luscious Eucalyptus trees. Outside of this little "bubble," the rest of the area isn't all that great. The beach is a little too far from the hotel. Those are probably the main downsides.

Also be aware of the noisy housekeepers. They get up early around 6AM to vacuum,etc. The hotel management seems to be aware of this as they offer ear plugs at the check-in building. I recommend getting ear plugs if you stay here.

18/09/11 | Link | Rating: 4.0
177. Ryan O.
We made our reservation through Priceline. We got a great price, paying $125 instead of the normal $250/night. I'm glad we got that deal. The hotel is nowhere near worth it's normal price. The rooms are akin to a 1970s Best Western with dated decor and rock hard beds. One of our sinks didn't work. The shower only output scalding hot water. There was also this curious $40 "service fee" added to our credit card. All taxes and fees were paid for through our Priceline reservation, but the hotel decided to tack on one more. On the upside, it's in a great area of Santa Cruz, surrounded by beautiful forest. And we did not take advantage of the spa amenities.

17/07/12 | Link | Rating: 2.0
178. Snorlax Z.
Really pretty view. Overpriced drinks and food. Standoffish staff. There are more welcoming venues and hotels to visit in Santa Cruz

15/03/13 | Link | Rating: 2.0
179. Gary C.
Checking in was disappointing.  The room I requested was not ready at check in time.  In fact I did not get in the room till an hour later.  The hotel should be better insulated as I kept hearing banging sounds throughout my stay except for a few hours in the early am hours.  I feel that I cannot recommend this place if you need the quiet relaxation.

30/07/13 | Link | Rating: 2.0
180. Del A.
A large group of family and friends booked numerous rooms for a wedding event that was to occur at 3pm. We were told that we can have an early check-in to get ready for the wedding, but did not accommodate until after 3pm. This was very inconvenient for my wife and I along with 2 toddlers who had arrived at 12pm after a 2 hour drive. The front desk continued to notify us that no rooms were ready, but a family member was able to check-in to a room who arrived 2 hours AFTER us. My wife and I were very frustrated with the level of service and effort by the front desk and hotel, and left us scrambling around to get ready in the parking lot. That was not a pleasant experience, especially getting two toddlers ready in the back of our vehicle.

11/09/12 | Link | Rating: 1.0
181. Felix R.
I took my wife there for a weekend for her special Birthday and we were very pleased.  The room was great and the amenities were awesome.  I love the gym and spa there.  There is even a place to go hiking.  It was a wonderful weekend that we spent there and we will be back.

15/12/12 | Link | Rating: 4.0
182. Neetu B.
My sister and I went up during a rainy weekend. It was so quiet and relaxing. The room was spacious and I really appreciate the full size shower products. We used the spa services. I really enjoyed my body scrub and massage. Not too crowded for a weekend, but again it was a rainy weekend. The other amenities include a sauna and a steam room. The outdoor area was very peaceful and again, relaxing. Although seemingly secluded, the rest of Santa Cruz was easy to access.

Upon leaving, I realized that I had left my laptop battery charger behind. I contacted the Lost and Found at the hotel, and once they were able to confirm that they had it (which did take awhile) , they shipped it back right away. THANKS!

Great visit and would definitely visit/recommend.

20/11/11 | Link | Rating: 4.0
183. Peter P.
I had pretty high expectations for the resort, and it was nice but a little underwhelming at times. The room could have been cleaner, though was by no means dirty, however the decor seemed a little outdated and in need of retouching. The restaurant was nice and the meal we had was excellent, but they seemed understaffed and we had to wait 20 minutes to be seated on a seemingly slow night when we had reservations. The waits we had was nice and helpful, but all it all I came away a little disappointed by the experience.

21/01/13 | Link | Rating: 3.0
184. Martha L.
I was at Chaminade the end of April for a wedding. A beautiful venue with a gorgeous view out to the ocean, lots of beautiful flowers everywhere.  The resort is spread out with many buildings.  I reserved a handicapped room, so we were located in the buidling next to the main lobby and restaurant. We had a suite, but the bathroom was located in the bedroom, so I had to walk through the bedroom (and wake up my friend) during the night to use the bathroom.  Also, there was a large opaque glass window next to the door to the room, so the light from the hallway shined into the room all night. There was a small patio outside the room, but it was full of leaves--looks like they need to do a little more maintenance. The place was very busy.  As an upscale resort they definitely needed more staff!  It took forever for our room to be ready.  They said they would call my cellphone when the room was ready, but I never got a call--finally asked at the desk and it had been ready, but never got a call--again, they need more staff, especially at the front desk.  And my friend (mother of the bride) had her room given away the day before because she was waiting for a call that her room was ready, but never got one so she didn't check in, and they gave her room away!  They should have comped her for her room for that!  But the valet guys were amazing and very attentive.  Had lunch in the restaurant next to the bar--only one other couple eating there at the time, but service was very slow.  The wedding space was beautiful with a view out to the ocean. After the ceremony was over the chairs were quickly removed so people could mingle.  The appetizers were delicious!  We then moved into the main dining room for a sit-down dinner--delicious caesar salad to start.  I had the chicken and my friend had the steak.  Both were very good.  The wait staff for both the wedding appetizers and dinner were very attentive, clearing plates, refilling wine and water glasses.  Again, a beautiful resort, but they need more staff and more attention to detail/maintenance.

16/06/14 | Link | Rating: 3.0
185. Jennifer A.
Likes:
-Awesome & friendly staff (spa, housekeeping and front desk).
-Love the decor in the rooms & all the space in the rooms
-Great fitness and spa facilities
-Love the 2 hot tubs and heated lap pool on property
-Convenient to Santa Cruz hot spots (by car)
-Peaceful and resort like
-Aerobic classes in the morning
-Friendly locals who are members to the spa
-The view from the hot tub in the spa...GORGEOUS!!

Dislikes:
-THIN walls in building 800
- You can hear what the room above you is doing, and what the neighbors next to you are doing

30/04/10 | Link | Rating: 5.0
186. Brian S.
Sometimes you find a rose in a pile of weeds....That is what this place is.  I love Santa Cruz but the city isn't known for it's hotels and resorts.  I came across this place by accident online and I am glad that I did.

I was looking for a last minute get-a-way for a Sunday night.  I looked online and saw what the resort had to offer but I do what I always do with resorts and call last minute and see if they will offer any deals. (A smart resort will because it is better to have a room filled versus having it sit empty. Some money is better than no money.)  The woman who answered the phone was pleasant and when I told her what I was looking for, she told me the price of the online room rate.  I asked her if she could beat that rate or upgrade the bed/room and she said, ""You know what, sure I can do that for you.  I'll even throw in a couple of breakfast passes for you."  LISTEN UP BUSINESS OWNERS!!!!!  THAT IS HOW YOU RUN A BUSINESS!  A small gesture has made me blog about my experience and tell my friends about the resort.  

The resort is hidden in the hills above the hospital in Santa Cruz.  It offers a peaceful and serene setting and some nice views.  The resort is a little spread out but not so much that you mind.  The staff was very friendly and made us feel like friends versus customers.  Very laid back feel!  I think this hotel is more of a conference place but you can enjoy a nice get-a-way too.

The rooms received what I call and 85% remodel.  They are an eco-friendly hotel and I loved the permanent soap/shampoo dispensers.  Nice big flat screen TV and some modern appeal.  Nice big shower head in the bathroom and free Wifi.  The beds are SUPER comfy and I honestly didn't want to get up in the morning....lol  I really wished they had redone some of the walls though  It is like a mix of modern and your Mom's old walls mixed together.  It wasn't a big deal but it is noticeable.  Two things I didn't enjoy in my room though. 1. I had a first story room.  Every step the guest took above us was really loud in our room.  So loud I almost called and asked for a new room.  I am hoping it was an isolated incident.  Maybe the guy was 400lbs or something :) 2. I love eco-friendly but there is one thing that should never be skimped on.....and that's toilet paper!  My God, it was like wiping your booty with thin bark.  Ouch!

The free breakfast was OUT OF THIS WORLD! Omelet and waffle station, quiche, gourmet french toast, thick cut bacon and a host of other goodies.  I was in Heaven and a little shocked at the quality.  

Thank you Chaminade!!!!!  I will be back for sure.

02/12/11 | Link | Rating: 4.0
187. Laura M.
We had cancelled the second night of our stay at another hotel and were in search of a nice place near the coastline, so hotels.com lead us to the Chaminade. We had no idea what to expect when we arrived, but were immediately impressed upon driving up the road to the place. How beautiful and serene were all the tall trees and lovely flowerbeds! Our check-in was pleasant, and we were happy to find a king bed suite when we made it to the room. We had a view of the forest trees from the baclony/patio, and left the sliding door open to let the fresh cedar smell waft in. The room also had a microwave, mini-fridge, and safe, and there was plenty of room for us to move around. Lunch at one of the restaurants overlooking the forest was good, although a tad pricey, but you had a gorgeous view and could see the ocean. It was a short drive to the pier for a sunset stroll, but really we would have been happy just staying put at the Chaminade. Breakfast the next morning was also nice. We hated to leave! A definite recommendation to anyone in the area.

19/07/14 | Link | Rating: 4.0
188. Brian D.
REALLY wanted to give this place at least 4 stars.  The room layout was nice and (for a "GroupOn" type deal) it was priced pretty well. Very spacious grounds and heated outdoor pool in December was fun to play around in.  (please see my review for Nyquil)  Even saw a deer on the grass area just outside the pool.
Very peaceful surroundings with a great view of the ocean from the main building. The bathrooms didn't make you want to hire an exorcist, so that was nice.  And while the resort is just up the hill from a cemetery, I feared neither re-animated pets NOR cross dressing psychos.  

On to the part I did fear though, and why I can't dole out more of those precious stars to the Chaminade.  It was a quick little "staycation" for my girlfriend and me. We headed out to the Christmas Train at the Boardwalk, locked the place up tight to protect the valuable ChexMix, Apples and Diet Coke we loaded up on for the overnight stay. Did the normal quadruple check of the doors (front and back sliding door) to ensure they were shut and locked. Felt pretty comfy with that knowledge as we secured the room well.

When we returned however, found that NOT to be the case.  The front door was slightly cracked open and the back sliding door was now unlocked. Definitely a concern.  Nothing appeared to be missing, so all was good there.  (missing diet coke could be a travesty) The bigger concern happened when I called the front desk to make mention of the intrusion.  Asking politely if the cleaning crew stopped by at night because the doors were now opened and unlocked, as opposed to previously that evening, I got the reply question of, "did you need towels?".  Ummm....not so much. I'd prefer a secure room.  

"Ohhh....well, make sure you shut the door all the way. Have a good night" was the extent of the concern.  When I brought the issue up again the next morning (after waking up to all noises by the doors), a little more concern was expressed with, "hope you come back, and I'll pass that along to the manager."
So in closing....if you're looking for a place to simultaneously be relaxed and on guard, the Chaminade is the place to go.  Throw in the potential for wildlife infestation and/or a haunting from the cemetery below and you have a GOLD MINE! I'm going to go ahead and not go back and spend less to be ON the beach and not 4 mi away.

12/12/11 | Link | Rating: 2.0
189. Cory N.
I like Chaminade, but I also recognize that it is what it is. I see a lot of low reviews for being something it is not and does not pretend to be. It makes use of the location and the natural beauty very well. The staff is attentive, professional and always courteous. I've been to a conference held there for three consecutive years now and I think that the resort has just gotten better since the first one. Since we are there in what is typically a rainy season, the big thing that I would change is patio coverings. It's so beautiful to be outside, but, when it's raining, that's near impossible. The bathroom amenities (made by "Beekind") aren't great; the soap feels cheap and the hand cream while pretending to be green just gets wasted because it can't be put into anything for later use. It's great that they are pet friendly, but the extra fee is higher than that of most resorts.

03/12/12 | Link | Rating: 4.0
190. Anya R.
Was here for 4 days and 3 nights for my work conference.  Unfortunately didn't get much of a chance to enjoy the amenities of the facility because we spent most of our time in conference rooms.

I'll be coming to a wedding here over the summer and I can see how it would be a beautiful setting since it sits in the hills of Santa Cruz.  Being in the hills makes you feel you are far away from the city and gives you a relaxing feeling.

Things I liked:
- Great views- sunset and sunset overlooking Santa Cruz with beach in the distance
- Lots of trails to go hiking/running around
- Having a spa altho I didn't get to take a advantage of it
- Big fitness facility
- The little personal package in the bathroom that had qtips, cotton balls, sewing kit
- Soft bathrobe
- Big table in the room to work on
- Free wifi in the rooms and throughout the main lobby
- The bar with outside seating with bon fire and heat lamps that stayed open until past 1am

Things I did not like:
- The super annoying light switch in the bathroom that would not click on until I pressed it repeatedly!
- After having buffet food for 4 days straight for EVERY meal I think I'd want to swear it off.  I mean I'm all about a buffet but the food was random- it would be Asian with Greek with pizza.  Err? Gross

All in all nice but def not worth the $250-$300/night stay.  Not even planning to stay here while I'm here for the wedding- too overpriced.

04/02/12 | Link | Rating: 3.0
191. Molly P.
As a bride, you want everything to be perfect and thanks to Angela and Chaminade, everything was! We looked at many venues for our wedding but Chaminade made the most sense for us.
1.October 2013: We held the rehearsal dinner on the Sunset Patio/Manresa Room and the weather was gorgeous (our east coast guests were jealous of CA). It allowed us the flexibility to have cocktails on the patio but have a warm spot inside to eat and have toasts. The menus were flexible so we were able to adapt our taste buds with a combo of a few different menus. Plus, our guests were able to continue the party in the bar and then walk back to their room. Win-win
2. The reception was great! I had LOTS of "extras" (pictures hung in hallway and bathrooms, cookie table with pictures,etc) that needed to be set up and Angela didn't even blink an eye. The room looked great (ordered lights from Eventscapes) and the food/wine was delicious. We had 2 chefs as guests at our wedding so we were a little nervous but the steak/lobster did not disappoint (along with the other meals too). At the end of the night, they put everything in one spot so we could gather it the next morning - made our lives so easy.
3. Angela will be your savior! She was quick to respond to all my emails/calls and put my mind at ease at every step. She actually made planning fun! She gave suggestions but never pushed and definitely did not take over at all. Tastings were set up and presented so professionally.
4. The venue: the view is spectacular but the peace of mind of having your guests able to walk back to their rooms was the best. The staff was helpful and accommodating for my guests and for me.
5. The gal that coordinated my hotel rooms was less than helpful but left Chaminade 3 weeks prior to the event so that negates my only negative feedback.
I highly recommend Chaminade!

30/12/13 | Link | Rating: 5.0
192. sabastian m.
I like this place. It is not stuck up, just nice and relaxing.

09/01/14 | Link | Rating: 4.0
193. Nick G.
Main door of room to hallway did not fit the door frame, allowing excessive light and noise from passerbys to come into the room. AC/Heater: while the AC did blow cold, the heater also blew cold even when set to 90 degrees. Several wall plugs were inoperative, unacceptable in today's electronic world. Shower temp difficult to regulate. Cold to lukewarm ok, but lukewarm to scalding was a micro adjustment that was impossible to obtain. Their money-off services were non-existent unless you stoo your ground complaining. Noises from rooms next to ours were easy to here. Heard their TV and normal speaking tone conversations. I even knocked on their door to adise them that even though they were speaking normally, I coul hear them as if a window was open. Our friends were in another room several doors down and had the exact Sam issues a listed above.
Way over priced for terrible rooms. A room from Motel 6 would have been much better even at 1/3rd the price.

31/03/13 | Link | Rating: 1.0
194. Melinda G.
Beautiful resort.  I enjoyed everything!  Especially the beautiful grounds--gorgeous blooming flowers everywhere and great views from the restaurant!  Seems like a great place to have a wedding too.  The pool and hottub were relaxing...offered shaded cabanas.  i enjoyed both hiking trails, especially the red, more challenging one. Great place to spend a couple of days.

03/08/13 | Link | Rating: 5.0
195. Ben W.
We recently stayed at the Chaminade for a wedding. To be brief, I was highly disappointed in the quality of the room and amenities based on the price we paid.

We stayed in building 400. Our first non-smoking room smelled like an ashtray, had peeling paint, rickety shelving, mold in the bathroom and an obvious hole in the subfloor below the carpet. It took the staff 1.5 hours to switch us to an new room in the same building. The new room was only slightly better. After spending the first night we had the following comments: 1) The walls are paper thin. You will hear everything your neighbors are doing in their rooms and in the hallways. 2) The towels are like sand paper. 3) Single ply toilet paper. 4) Mediocre food. 5) Etc.

Had we not been there for a wedding, We would have checked out and found another hotel or drove home.  I would not recommend this place to anyone who is looking for a room with better amenities and quality than a Motel 6 at a truck stop.

03/06/13 | Link | Rating: 1.0
196. Dayna P.
I just had my wedding at the Chaminade last Saturday and everything went off without a hitch.  Angela Cima was my coordinator and she was amazing.  She was organized, efficient, and so accommodating.  She made the entire experience so smooth and non-stressful.  Not only do I completely recommend the Chaminade and it's incredible staff for any future weddings or parties, but the location is breathtaking.

19/09/13 | Link | Rating: 5.0
197. Mary Ellen T.
We ate at Chaminade tonight for their valentines prefix dinner. I love Chaminade and was really looking forward to the event. The service was incredibly slow. So much so we left before dessert. Our server was inexperienced and never looked at how we were doing. The table next to us had a very friendly server but by the time we left they still had not gotten their entrée. $210 for the meal and it was a disaster. For two people they automatically charged 18 percent gratuity.  They probably knew they hired inept staff who would not get close to that. Wow. Don't go.

18/02/14 | Link | Rating: 1.0
198. Xin Q.
The accounting department at the department is a mess. They charged me twice the resort fee---my credit card statement clearly showed two charges of the same $22 amount---and yet they simply refused to admit that they charged me twice, despite me calling them several times.

26/03/13 | Link | Rating: 1.0
199. Manish P.
I liked the place. We checked in on Sunday so the place was very quiet. Nice facilities, good and clean rooms and reasonably good hiking trails. We didn't use pool or spa, but they also seemed pretty good. The breakfast buffet was sumptuous. Based on the reviews here I had some hesitations before checking in here, but was very happy that I did. I will come back here.

Both onsite food options have great views! Try to get there to watch sunset / sunrise if the weather isn't too foggy!   However, I wasn't impressed by the food at Linwood Bar & Grill (reviewing it separately). But luckily this place is like within 10 min drive of lots of really good restaurants. I would suggest staying here and then going out for food !!!

18/08/13 | Link | Rating: 4.0
200. Kerynn G.
Just got back from a work event here. The catering and facilities were great. I still don't like the rooms. Mine was noisy and a little grungy, but overall it was a nice experience.

19/03/14 | Link | Rating: 4.0
201. Deborah S.
Where do I even begin? We came here for Thanksgiving dinner. It was the worst holiday meal/buffets I have ever eaten! The buffet was set up in a back conference room, shoddily put together, messily displayed, half empty portions, cold hot items and cheaply done. The website advertised a four-star luxury meal, this was not even close. The food seemed to have been frozen and was absolutely tasteless! The overall setting of the resort is beautiful, the service of the employees is outstanding, but boy did this restaurant to wrong! How hard is it to serve a decent roll?!?! In conclusion, stick to traditional Thanksgiving foods, not freaking gluten free lasagna! Nice place to stay, but EAT ELSEWHERE!

28/11/13 | Link | Rating: 1.0
202. Kevin G.
My wife and I stayed here for a relaxing night without the kids.  The couch in the room was stained and the a/c was broken.  We called the front desk to get the a/c fixed and they assured me someone would be out to look at it.  Three hours later and three more phone calls we were finally offered a new room.  This room had mold in the bathtub and several dead spiders.
The pool area is nice but there are not enough lounges to handle guests and members.  Dinner at Linwoods was fantastic.  Excellent food, good service, and a great view.  The only problem was it was very warm and we were not offered a table with an umbrella.  After sweating for ten minutes we had to ask to move.  Which the did.
Overall I think I would look elsewhere to stay for the money.  Dissappointed to say the least.

22/04/12 | Link | Rating: 2.0
203. Lizzy C.
We were super hesitant after booking thru priceline as the reviews were not what we expected. But we were pleasantly surprised. Rooms were clean and comfy with lots of room. Yes bathrooms are small but who spends that much time in the bathroom when on vacation. We had a forest view in the 500 building. Loved it. Had a patio that was very private and tranquil. Pool and gym nice. Loved the fact that it is away from the hustle and bustle of the city...you really feel like your at a retreat. Only complaint from us is the shower water pressure. Yes you have to pay a resort fee if $25/night but we got a free Sunday champagne brunch that was actually delicious! Will come back and don't be scared of the reviews!!!

23/03/14 | Link | Rating: 5.0
204. Izzy Z.
DON"T COME TO THIS PLACE, IT IS NOTHING LIKE THE 4 DIAMOND AAA IT ADVERTISES FOR.  My husband got the Just for two package which was $400+.  The place claimed that he would get 20% of spa for the stay but neglected to tell him that he should book in advance and then use the coupon.  When we got there and tried to book a massage we were told that they were all booked so we couldn't use the 20% off at all for what we needed.  Also prior to our arrival, we were sent an email from the hotel stating that the pool will be closed for reservations.  Upon our arrival, the pool was not closed, so we didn't have our swimsuits with us because of the email and couldn't use it.  There were lots of people using the pool at the time.

The dining credit was also not worth it.  $18+ for sandwich and fries? free breakfast buffet was just sad looking potatoes, heaps of overcooked bacon, and runny eggs plus the usual fruit and breads of a continental breakfast.

Alas, i didn't mention the room.  For the $400+ paid for the supposed "suite" was actually just two room joined with a door that we couldn't even keep open except with some paper stuffed underneath.  Their picture on website showed an open room.  Call for room service or any sort of contact as we forgot our toothbrush at 9pm and NO one even exists to answer your calls.  Stated there was hair dryer in room and no hair dryer, buy the time we found out, too late.  Finally, the walls are super thin, you can hear people walk out in the hall way and sounds from next door.

Conclusion: DON'T come to this place.  All the pretension with NO ACTUAL SERVICE.

14/05/13 | Link | Rating: 1.0
205. M T.
Rooms are okay, service was mixed (dining room staff at breakfast was great) . The setting is beautiful. I really wish I didn't feel the need to leave this review - but I feel like I've been left no other option. My main gripe concerns their accounting department. When I reserved two rooms (for myself and a friend) I wasn't told that they were immediately being charged to my credit card; who does this? Isn't that illegal, not to tell you? When I checked out, they were supposed to have put one room in my friend's name and charged her; for my room, I was charged $60 (I had a Living Social coupon worth $199). End of story, I thought. Then I got my credit card bill and found they never took off the $520 they had originally charged my card. When, after 3 attempts to speak with someone in accounting (apparently they're too busy to return calls) I explained what was going on, they said they'd need to find my Living Social coupon first....huh?? OK, fortunately they were able to locate it and a few days later called back to let me know they were going to remove the room charges. I checked my card activity to find that they removed one of the $260 room charges, but only $199 of the other one!! So I call again and the guy I spoke with this time (Matt) tells me he'll look into it and that he or someone else would call me back that day.......guess what, no call. Will I spend money here again? Not a difficult question to answer! As a local, I used to recommend this place to visitors but in the future I think I'll go with the Dream Inn.

29/10/14 | Link | Rating: 1.0
206. George M.
Beautiful views, responsive service, food was good, room service was over priced, hiking trails were nice but needed some fixing up, croquet law was soggy but getting to play was fun, message was great.  We would go again.

29/09/13 | Link | Rating: 4.0
207. Beca C.
Review based on resort accommodations only. Went here solely as a place to crash for a wedding at nearby Kennolyn, and did not want to stay in one of their onsite rustic cabins. Did not utilize Chaminade's spa or restaurant.

Biggest complaint consistent amongst several family members also staying here was THE NOISE!!

Stayed on the 1st floor. Should've consulted Yelp before reserving. The walls are very thin and poorly sound-proofed. Both nights, people in both our rooms were awoken numerous times as other guests came home in the wee hours (between midnight and 4am) either screaming beligerent, talking loudly on cell phones in the hallway, or being obnoxious and inconsiderate in general. My uncle fell asleep and on came his moderate (not obscenely loud) snores. My aunt was able to distinctly hear the neighbors immediate commentary through the walls: "are we seriously going to have to listen to that snoring all night long?

One double queen room had a working television; the other room that was reserved had a non-functional television. Two calls to the front desk produced no results. Comfortable beds, however.

Parking is a challenge. Consider yourself lucky to find a space in front of your cluster of rooms. Room service menu completely generic and incredibly overpriced (to be expected). Several items arrived cold.

Dont expect a fridge in your room, unless you are an 85-year old grandmother who has to be sent to the nearby hospital via paramedic transport for low blood sugar, and then one might magically appear!

11/09/11 | Link | Rating: 2.0
208. Anthony R.
Having been a former member of the fitness center, I used this facility quite extensively.

They remodeled the locker room area, and it is not much better than what was there before.

I used the wet sauna many times, and found that it had not been cleaned frequently. I once found a razor on the floor and left it in there. It was still there the following month!

They also have issues with the TV's in the work out area, as folks will come in and have a pissing match with each other over the volume (quite a circus at times).

I have had the Sunday brunch on the patio that overlooks the entire Monterey Bay. It is worth trying as the food is good and the views are outstanding.

The rooms for over night stay need some updating.

If you are going to stay the night in Santa Cruz, this is probably your best bet as it is away from the wackos in downtown Santa Cruz and the beach boardwalk areas (you have been warned).

I have also used their massage services, and they do a pretty good job.

Overall Chaminade Resort and Spa is a decent place to check out.

12/12/12 | Link | Rating: 3.0
209. Stephanie M.
If you are looking for a place to stay, way off the beaten track this is it.  Located in the hill above Santa Cruz/Capitola with absolutely no view of the ocean.  I think it is great for families or weddings, but we wont be back.  The rooms are nice, but the walls are paper thin and you hear everyone walking by in the halls.  My daughter said the room service was good.  I must also say the ladies at the front desk could be a tad bit more helpful.  Checked in at 12:00 asked when the room may be ready and they had no idea.  Called back after 4:00 when I had not heard from them and they said oh we where just about to call you.   I feel there was zero organization in this aspect.  Who knows if I would have ever received a call.

07/07/13 | Link | Rating: 3.0
210. Mark S.
I Thot this place would be great. Also this is NOT a resort!!

Turns out... It's a joke. Over priced and way way way under delivered. Also you don't get to find out about the $22 daily surcharge until you check in.

Quality of ... Everything is about two star.

Honestly, I want this place to be great.. But wow it's so far off, and it would be so easy to make it good (3 star at least), but id say: avoid this place.

I, we, are so disappointed. This was so unnecessary

16/08/13 | Link | Rating: 1.0
211. Anthony C.
Where to start...

1. Incredibly tacky decor. With mismatched patterns, and super clashy color scheme. Maybe some people are into this but I'm not.

2. Horrible location, our room backed up to a hideous eucalyptus grove!! GROSS!!! I hate Eucalyptus trees. They are nonnative piece of crap.

3. They put us up in the handicap room.

4. NO mini fridge

5. On check out the hotel staff was rude, was on the phone over, and over while I waited and rather than help me he took more calls while I was standing right there for like 5-10 min. REALLY?? WTF??? Then HE DIDN'T EVEN ASK HOW MY STAY WAS... SERIOUSLY??????

6. The landscaping and grounds keeping appears to be in good condition, but if you really examine the details, its not even close to par!! Their are weeds hidden amongst the plants, not just little weeds but big thistle ones. The Juniper, or Cedar trees near the flag poles in the very front of the main building need to be cut back. They are almost obscuring the American flag. The flag is not well lit at night, and remains displayed, MAJOR NO NO...

7. The toiletries smell like pine-sol, or mop n glow...

8. The pool area isn't nice at all.

9. The Business center has 2 computers (acer), and only one printer for how many guests???

10. WAY OVER PRICED!!!!

17/07/11 | Link | Rating: 1.0
212. Adrienne V.
Service Service Service!!!!! Wow was I impressed with the great staff they have here. I cannot say enough about the over the top service and the way I was treated. Every single person, was smiling and you could tell they all loved there jobs. My room was completely redone and very nice too. I loved my suite and definetly would stay here again next time I want a stay in my town vacation!!! Love the ground and loved the bar!!!

18/10/13 | Link | Rating: 5.0
213. Sean B.
Surprised that this place only has three stars. My guy and I booked a room here while we were in Santa Cruz looking for apartments, and everything was wonderful.

The room was clean and modern, the bed was incredibly comfortable, the staff were sweet and helpful, and the stay was really nice.

No complaints other than the high price of room service. $12 for a few french fries, really?

30/11/11 | Link | Rating: 4.0
214. surfer b.
I was really surprised not more yelpers reviewed the Sunday brunch/buffet. I really think if you choose to eat here any time, dress warmly in eat outside on the patio because the dining room is circa 1960 and not in a good way :-) ugly and needs to be remodeled ASAP.
the buffet was okay but I would've liked more vegetarian options is kind of like fried chicken and fish in meat type stuff, not many interesting salads. Also the fresh fruit was not good, baked goods for the morning were stale stale stale and yes I should've sent them back and told the waiter to bring fresh those pretty wasted from eating so much. Also the desserts were just okay nothing memorable and ice cream was not very good... Some no-name brand which is really sinful with all the amazing ice cream made in Santa Cruz like  mission creamery et al.

03/12/13 | Link | Rating: 2.0
215. Julie V.
I love this place! We travel here for a business retreat twice a year to get centered and take our business to the next level. I love that it feels so far away but its only 30 min away from San Jose. We eat in Santa Cruz then bring snacks for night time.
~

07/04/13 | Link | Rating: 5.0
216. Samantha K.
We wanted to have  dinner and drinks with a distant view of the ocean.  It was a nice day so we headed for Chaminade.  They have a nice outdoor deck area which met our needs.  They also have heat lamps for when it got a bit cooler when the sun set.  We enjoyed our drinks and a goat cheese appetizer and butternut squash ravioli.  They also served two large rolls with our appetizer.  We ordered coffee and a mud pie for desert - due to the mud pie, my rating is 3 not 4 stars.  They should have said it was a chocolate not iced cupcake with a small scoop of ice cream.  There is truth in advertising.  It was NOT one of those decadent sinful mud pies - and thus should not have been labeled as such.

Overall it was a nice night -food was ok; outside seating nice; etc.

Its difficult to find parking so had to valet the car.  No big deal - but just wanted to mention as you might have the same issues we had.

and the hotel needs to spend a little time updating their music selections.  We called it retro night at the Chaminade.   But when we were there, we also were treated to Christmas music - well, its March, and an Irish Jig or Here Comes Peter Cotton Tail would have been appropriate, but Christmas music?  Makes me think they don't update their music much - and if they did, it might attract more people to their place (other than large groups there for a party function)

10/03/13 | Link | Rating: 3.0
217. John C.
This place is not worth the money for what is supposed to be a luxury resort. My biggest annoyance is that the walls in the room are paper thin and you can hear people waking in the hallway, you can hear their conversations, it's annoying and not relaxing.

30/11/13 | Link | Rating: 2.0
218. James M.
We had our wedding at the Chaminade and we could not have had a more amazing customer service experience. Angela is a ROCK STAR!  Everything that goes into making a wedding venue a success is done proper here.  The service, food, rooming, lighting, drinks, convenience, and of course the view are top notch.  

First of all, Angela is your guardian angel. She will solve your problems, address your concerns, and provide you with lots of information and solutions in no time at all.  There is so much detail involved with weddings but Angela knows about them all and has got you covered.  You can feel completely confident putting your special day in her capable hands.  

Kayla was in charge of getting our room blocks in order. She was also a delight to work with and was very responsive and knowledgeable.  

The entire crew of Chaminade is very well trained and professional. They've done lots of wedding and other events here so they are all pro's.  The food and drinks are amazing. They do a tasting just a couple months before to guarantee seasonal food which is of course ideal.  

Aaand the view.  Even if it's cloudy or rainy the venue is very beautiful. But if you get a clear day, the view is second to none.  There tons of open space, trees, flowers and a 180 degree view of the ocean.  

The bar is open late so you can keep the party going.  It was warm enough at night so we got to relax by the fire pits at night as well.  Such a cool feature!

Everyone at our wedding was floored by what a wonderful place this was.  I would recommend this hotel and spa to anyone and everyone.

19/05/13 | Link | Rating: 5.0
219. Kunzang B.
Way overpriced for what you get. On top of the room rate and taxes there is a resort fee for amenities we were not able to use because of crowding. Was expected to pay an additional $25 per night for a small refrigerator in the room. $3.50 for a bottle of water? For these prices a complimentary bottle would be nice...we went to the store and got more water for less money. Everything about this place screamed "cheap cheap cheap" except the price.

Old carpeting, old plumbing, hole in the floor that had been covered over with carpeting only. Room smelled like dogs and one night a dog pooped in the hallway. The lighting is horrible, the AC barely works and the cover of the thermostat fell off whenever we tried to adjust it. Bathroom is teeny tiny and the soap and shampoo, in plastic bottles attached to the wall, is not very good. Walls so thin we could hear every step of the people above us...all night long. The bed was leaning to one side and the mattress topper kept sliding off to the one side. Shall I go on?

No parking, and while there is complimentary valet service if there is a wedding you can forget about that service too. The one pool for 11 "wings" was unavailable because of crowding and screaming children.  Barking dogs in our 500 wing.

Food in the restaurant was mediocre and the service was horrible. When we mentioned all these things to the front desk they couldn't have cared less.

If you can possibly stay anywhere else...do it. Unless of course you are vacationing for the sole benefit of your dogs.

31/07/13 | Link | Rating: 1.0
220. Janny Y.
We got a fantastic deal from Living Social, which does influence my review. First off, the 'resort' feels more like a motel on a spacious property. With the exception of the main building and the spa (which are pretty nice), the buildings are a bit old and musty. We had some trouble checking in, having to drive back and forth because both our first and second sets of keys didn't work. After the second time, we happened to run into someone entering that room, which turned out to be hers. Apparently, they'd sent us to the wrong building. Also, there was a random microwave sitting in the hallway.

Our room was comfy and decently updated, but the amenities were a bit lacking. There was only one robe, though the room was based on double occupancy, and the toiletries are mounted to the shower wall, much like a gym shower. Also, our heating unit didn't work. No matter what temperature we set it at, it wouldn't start... until about midnight when it started blasting cold air. Not great since it is winter and about 40 degrees outside.

The spa and fitness center are very nice, as were our treatments. FYI: 20% gratuity is automatically added, which they don't tell you, but is listed in the room directory. There's also a resort fee that they don't mention. We had dinner at Linwood's. They'd overbooked, so the wait was longer than expected, and ultimately they had to seat some people outside surrounded by heat lamps. Not the most comfortable, but the food was really good and everyone was extremely nice and accommodating. We also got a free breakfast, which was not bad for being free, but not worth actual price.

11/02/13 | Link | Rating: 3.0
221. Jordan T.
We hosted an event at Chaminade last November. We were on a very tight budget and needed the evening, which included a business meeting and a plated dinner during a movie screening, to run smoothly. The staff at Chaminade knocked it out of the park.

Jennifer Drummond worked within our budget to arrange appetizers and a 3 course dinner for our guests, which included options for vegetarians and fish/meat eaters. The dinner was served during the movie, and we were initially worried that the service would be loud and detract from the screening. Quite the opposite. The Food and Beverage staff were amazing and handled the entire service, from salad to coffee and dessert, like ninjas. Everything was quiet and perfectly timed.

The facilities staff were on site to help us adjust the lighting and room temperature throughout the night, and the AV/IT staff made sure that our movie played without any interruption. Whenever we needed something or had a question, a helpful staff member was there to take care of us.

We put this event together in less than 2 months, and couldn't be happier with the service that Chaminade provided. We were taken care of and our guests has a great experience.

22/01/14 | Link | Rating: 5.0
222. Peggy C.
My daughter got married at Chaminade, and it was a beautiful venue. As she began the planning process with people at Chaminade, she endured a bit of a slippery slope with changes in management, slow responses, and miscommunications regarding expectations. However, when my daughter was advised that Angela was assigned as her wedding planner (having replaced the original - and personable - wedding planner  who had left Chaminade unbeknownst for a long time to my daughter), things took a positive turn. Angela was attentive, and calm, and friendly, and always professional. Impressively, she knew the details of the ceremony, so the wedding rehearsal was well managed. Service was very good. The wedding went seamlessly, and for this, Angela is to be applauded. She anticipated events, had the evening well timed, checked in with us before, during and after the event. Although my daughter deserves credit for the vision of her beautiful day, we both agreed that Angela helped make it happen at Chaminade. She is a fabulous, kind, approachable, selfless wedding planner. She helped create the magic with a smile throughout our interactions with her.

Although Chaminade may have its own issues, Angela is a fine "ambassador" to them and, in her able hands, we were assured of a beautiful wedding day.

27/07/14 | Link | Rating: 5.0
223. Sean C.
Attended a wedding, the sunset was second to the bride in terms of great ero visions. Roaming hills and sights above city at this resort. Great late afternoon bar. Tennis and pool facilities. I had a good room, not a great one. But the bed was good for pre- and post-. #loving

13/05/13 | Link | Rating: 4.0
224. Godfrey C.
The best thing for this resort is the peaceful setting. Very beautiful. The valet and front desk staff are very friendly and excellent but things fall off beyond that. The most shocking aspect of this hotel is the food service. The food is worse than cafeteria food. No flavor, like warm buffet stations and quality of ingredients. Cheap cuts of meat. On one day, linguine noodles were served as Italian food and then the next day linguine noodles were served as chow mein and the sauce tasted like sugar. Finally the rooms are old and smelly. I cringe every time I step onto the carpeted floor from the 80's. My humble suggestions would be to get some talented chefs in and update the rooms.

21/11/13 | Link | Rating: 1.0
225. James L.
My wife and I received a couples massage as a Christmas gift. We have two children and trying to get time away is sometimes difficult. We called to reserve the massages the night before and Sandy was extremely accommodating. She was able to get us in the n/day hassle free. My wife received hers @ 10am and mine @ 11am. We  were booked w/Roxanne.

The parking was super easy. The grounds were neatly manicured and the Spa itself was clean and well stocked. The atmosphere was quiet and well planned. We received our massages in a room-with-a-view of the garden. Super relaxing.

Roxanne was absolutely hands down (no pun intended) one of the best masseuse's we have experienced. Her approach was refreshing and her technique professional. She was very polite and to the point. We highly recommend her.

After the massages we enjoyed a hot tub, steam room and shower (which are included).

I would like to mention that my wife is European and very picky when it comes to Spa's. We were very impressed with the entire package and will continue to not only use but recommend Chaminade to our friends and family.

02/02/14 | Link | Rating: 5.0
226. Judy P.
My husband and I booked this for 2 nights after going to their website and being mislead by it. It looked very nice on their and we were looking forward to our romantic getaway. When we arrived the room was dirty the bathtub had not been cleaned we had to request a room change, then we were moved to another room but then had a musty smell to the room and entire hallway. The worst part was the location which is next to a cemetery. It was a horrible stay and we left early and went to an Inn in Capitola which was so much better. I do not recommend.  Definitely need to improve and upgrade and get better customer service.

05/08/14 | Link | Rating: 1.0
227. Lisa S.
We booked a luxury King Suite. What we were given was a small bedroom attached to a "meeting room" complete with a conference table and a bar. That might have been acceptable except that the room had been setup as a bedroom, meaning that the furniture was pushed against the wall and the sofa had been made into a bed, complete with it's own mattress. In other words it was not a place we could sit and read or really even use. When I phoned the front desk I was told that to fix the problem would require a "houseman" and that none were on duty until the following morning! So essentially our first night was spent in the rather small bedroom with no place for the two of us to sit and read, and with a bathroom that was only usable one at a time. For goodness sakes, the rooms did not even have one bottle of water for our use. The issue was resolved the following day.

The towels were thin, and the sheets thinner. Our bedroom had no glasses, not even in the bathroom.

Upon returning to our room on our last evening, tiered and needing to pack for a 3am departure, neither of our keys would work on the door. I phoned the front desk, and after standing in the hall for 25 minutes cooling our heels, a bellman arrived with our new keys. In giving them to us we got a lecture about needing to keep our keys away from magnetic sources - which of course we both knew. In this case, my key was in my wallet, and my wife's key was in her purse. I think it very unlikely that the failure of the keys was our fault as was implied.

So all in all, not a pleasant experience.

12/02/14 | Link | Rating: 1.0
228. J J.
Love the hiking trails!

15/06/13 | Link | Rating: 5.0
229. Marcia B.
This review is not for the hotel but rather their The Sunset Restaurant.

Went there for breakfast.  they weren't serving buffet.  it was ala-carte menu day since it was a slow day.  that was fine with me since i always over-eat at buffets.  there was 3 other people in the restaurant.
we waited about 20 minutes before we saw food but it was for the table next to us who came in 10 minutes after we did.  
another 10 minutes later we saw our breakfast.  we asked for the check right away as we didnt want to wait another 20 mins for the check.  Nothing was comp'd for our trouble.  
If it was a busy day, we'd completely understand there was only a total of 7 people eating that morning.
Unfortunately the waiter wasnt very apologetic and of course she didnt get any tips.

19/02/13 | Link | Rating: 1.0
230. Steven L.
Beautiful setting ,but terrible to deal with.WATCH OUT!!!  The spa offers you a 20 % discount,the adds the same amount onto the bill as a gratuity,without telling you,even if you have left a cash tip.
They also billed to wrong credit card. When called on this ,we were told the general manager would call but never did.
DO NOT go to this place,AWFUL!!

10/03/14 | Link | Rating: 1.0
231. Josh H.
This place is beautiful, me and my wife stay here any time we head to the coast. Amazing customer service by Andrew Pederson!! Thank you guys so much we will be back !!!!

22/01/14 | Link | Rating: 5.0
232. Candace M.
Great staff this weekend even with a full house. Shawn took excellent care of my car and assisted me with luggage on several occasions. He wasn't looking for a tip but genuinely looking to help me have a great experience during my stay. What was more impressive is he remembered my name. He did this for every person I saw him interact with throughout my stay. Wow!! He even offered us water for the drive home. Love the commitment to first rate service from beginning to end! While the rest of the staff were great he shined above the rest. Color me impressed!! He is an asset to any organization or company that is lucky enough to employ him!!

08/12/13 | Link | Rating: 4.0
233. Stephanie R.
Chaminade is truly one of the most beautiful places to stay in Santa Cruz.  From ocean views to redwoods and walking paths, the surroundings create a relaxing and peaceful atmosphere.  On my last visit, I enjoyed cocktails at the bar and dinner outside next to a table with flames and a view of Monterey Bay.  While staying here on a work conference, I appreciated the flexibility of indoor and outdoor spaces and rooms, most with beautiful views.  The rooms are also very comfortable and spacious.  Unfortunately I have yet to try the spa, but that's next on the list!  I couldn't give a higher recommendation.

21/08/14 | Link | Rating: 5.0
234. matt d.
Service and repeat business is not a priority. This place caters to cooperate events and does not make an effort to serve local/regional individual guests.

Minimum three night stay- no exceptions. Not even for a wedding anniversary. Even with multiple previous anniversary stays at their property. I asked three times and was told to call sooner to the date. This is quite inhospitable for a business in the hospitality sector.

08/07/13 | Link | Rating: 2.0
235. Dana A.
I see these 5 star reviews and I am surprised as the only 5 star this place gets is the view.

We won a 2 night stay at the Chaminade and called to book the room back in mid April for the weekend of 5/5/13.

We received a phone call the night of May 1st telling us that there would be no pool or hot tub use as the pool was under construction that weekend.  I am pretty sure they knew this at the time of booking as you don't just decide to fix the pool right as Summer is coming.   So much for laying out and relaxing but we didn't have another weekend available since we are busy.

When we arrived I must say, the lobby is nice, you would think the rooms would be as classy but not so much.  I gave my credit card to the desk for incidentals and I ended up giving them an expired card which was my fault, however, we went to dinner that night and when we got back to the room we were locked out and our cards were deactivated to get in.  We went to the lobby and we were told that the card didn't go through.  Wow, great customer service to lock people out of their room.  Also, they left us a phone message IN the room which obviously if we were locked out there was no way to retrieve this message AND once we did get back in, the phone didn't even work

I am also very surprised that the bar tv's did not have any bay area sports channels, every bar in Santa Cruz, Soquel and Capitola had the Giants, A's and Sharks games on but Chaminade had no channels.  We ended up going to Cruz Cafe which is awesome food and a lot more reasonable with a huge menu and sports on.  We never ate at the Chaminade as it seemed like a very limited menu and pretty pricey for what you get.

Also, if you are trying to sleep at night like most people, you will not enjoy the people walking upstairs in their room from 3 am until 4:30, wtf? Who is awake at 4:30 am?? It was loud and squeaky and you could hear people talking, very annoying at such a tranquil looking place.

The bath products were so bad, I have had better products at Hampton Inn, no joke.  This is a spa, you would think maybe some nice products would be available.  They also only had one robe in the room but we had double occupancy, this is ridiculous.  They should anticipate what their guests need before they arrive, right?  This is what every spa/hotel does that I have stayed with.

Also the $3.50 charge for waters in the room?  I think a free bottle of water would be a good idea since paying customers are paying around $300 a night.

If you have a free stay at least go to the spa, my boyfriend had a great massage Sunday and also the patio is nice to have a drink and relax.

This place needs to upgrade the rooms and have better customer service.  I am shocked that after ALL these not so great reviews this place only listened to one gripe and is fixing the pool...

07/05/13 | Link | Rating: 2.0
236. lisa h.
Really well kept. Stayed in the 900 wing. Nice chill pool facility. Had room service delivered and it was very prompt and tasty.

Some of the guests here acted like they've never seen a man with tattoos before (my husband), get over it.

Would definitley stay here again.

26/06/13 | Link | Rating: 4.0
237. Matthew W.
Great location. A few of the things were broken in the room. The hot tube was luke warm, after calling the front desk maintenance failed to show up after 2 hours. I'm happy with the room overall. I'd recommend this to a few people.

21/03/14 | Link | Rating: 3.0
238. Thomas L.
quick 3 positives, 3 negatives and 3 sustains.

Positives.
1 front desk very nice and courteous.
2 room clean and modern looking.
3. quiet and in a nice location

3 negatives.

1. could use a shuttle.
2. no complementary breakfast.   Not asking for a sit down, but maybe coffee, bagel, and toast, you know, something simple where you can just grab.
3. room was a little smaller than expected

3 sustains.
1 probably will come back.
2. room was cleaner than expected
3. easy later check out!

27/10/14 | Link | Rating: 4.0
239. Racc J.
They aren't the best at reservations and any personal requests.  A process for a large group that started with four months advanced noticed was not completed with any ease whatsoever. We were not accommodated as guests should be and Grammie's 90th birthday started kind of rocky.

11/04/14 | Link | Rating: 1.0
240. Carol S.
We decided to host our work event at The Chaminade Resort & Spa.  It was a celebration dinner for our Salinas branch because they had zero work related injuries for two years in a row!  The view was gorgeous from the Sunset Patio area.  A little chilly but with space heaters on the patio, who noticed?  

I worked with Angela in Catering.  She made perfect suggestions on wines and menus, as well as decorations.  I was also very impressed with the service staff who were right at your side when you needed a refill without being noticeable!  Really a quality event.

The plated menu we chose had a selection of entrees to choose from:  bistro filet, braised chicken, roast pork, spinach & cheese ravioli, and the star - halibut in lobster beurre blanc.  Delicious!  The dessert was a lighter than air cheesecake - I don't like cheesecake but ate the whole thing, it was that good!

Our employees had a wonderful time and everyone left happy.  I would definitely book another event at The Chaminade - all the food came out on time, hot, and delicious.  Again, a big thank you to the service staff for making this a memorable event for us.

14/04/14 | Link | Rating: 5.0
241. Kate C.
Just returned from a one night stay at Chaminade. We could have stayed longer, but decided that it just wasn't worth it. We chose Chaminade because it was pet friendly and looked nice online. In person, it's not quite the "resort" that it aspires to be, though. Although the grounds are lovely and location is peaceful and secluded, the room had a VERY strong musty smell that seemed to come from the carpet. I noticed that this was mentioned in other reviews, and I have to say that it was bad enough to compel us to leave after one night. The odor issue might be specific to the pet friendly rooms, but it needs to be addressed. We were required to pay an extra $75 to have our dog (who is completely house trained) stay with us at Chaminade; if other pets are having accidents in these rooms, then the carpeting needs to be steam cleaned or replaced so that it doesn't reek. Also, like others have noted, there wasn't a fridge in our room which was annoying because we had a bottle of white wine with us, and several things were broken, including the handle to the sliding door. With the $25 resort fee and the $75 pet fee, our stay cost $325+ for one night. Given the condition of the room, it wasn't worth it.

12/08/14 | Link | Rating: 2.0
242. Peppermint N.
If I could give it zero stars I would.  The buildings were old, the walls were paper thin.  The location amongst the Eucalyptus is beautiful.  However, the ocean view is not clear or readily seen from the rooms or spa.  Moreover, the staff at the onsite restaurant were rude.  The waitress shamed a guest at our table for wanting to order the fish and chips from the children's menu.  Why ridicule a guest?  Give them what they want.  I will not return.

29/12/13 | Link | Rating: 1.0
243. Casey N.
This review is for Sunday Brunch only.  

Many, many years ago, we enjoyed events, brunch, and dinners at Chaminade, and found the place to be beautiful, romantic, and pretty special.  Decided to go for brunch yesterday, and were pretty disappointed.

1.  Had a heckuva time just making reservations by phone.  When finally connected to someone who could take the reservation, we were told there was no need for reservations as there were tons of tables open.  When we arrived, we waited for nearly 5 minutes at the empty host/ess station.

2.  The Sunset room felt more like a cafeteria than a restaurant.  Terrible acoustics - loud and noisy (didn't help to have children running around).  LOTS of tables crammed into a big, brightly lit room.  Maybe some music would have helped?  Different lighting?  The view is nice, however.  I am sure that if it was a warmer day and we dined on the patio, the rating would be raised a star.

3.  There is a nice variety of foods available - scrambled eggs, eggs benedict, chicken in some type of sauce, pasta, sausage, bacon, waffles, potatoes, omelet station, salads, baked brie, fresh fruit, baked items, poached salmon, carving station, chicken fingers, macaroni & cheese, curly fries, and a big table full of desserts along with a chocolate fountain.  Brunch also comes with juice, coffee, and sparkling wine or mimosas.

However, at 12:30 PM, many dishes seemed very picked over and they were not replenished frequently or, in some cases, at all while we were there.  Although there was a sign that said "New York Steak" at the carving station, it was not until about 1:00 PM that any meat made its appearance and then there were two palm size tri-tip roasts that were being sliced.  Once those were done being sliced (maybe 8 people served?  I was able to be 1 of those lucky ones since I was quicker than others from my table), we didn't see any other meats arrive at the carving station while we were there.

The omelet station guy was charming, personable, and hospitable - he could use some coaching on overcooking the omelets.  Each one we saw came out a bit brown on the outside, so they were chewy, however he was very accommodating and really aimed to please.

Bacon seemed to be cooked in the same pan as the sausage, so tasted like sausage.

4.  Service was fine.  After we were seated without any menus, we figured out that the only option we had was the buffet, but waited several minutes before our server acknowledged us.  She wasn't forthcoming with information or pricing, just brought over juice and filled our coffee mugs as she told us the plates are up at the buffet.  We liked her, but she was obviously harried with the number of tables to monitor.  

All in all, the experience was okay, but I am not likely to return for brunch.  I think it is more me than Chaminade, but just wasn't what I expected.  Seemed mediocre at best.

31/03/14 | Link | Rating: 2.0
244. Michael L.
We got to stay here for three days because my wife's company had a conference here.  It was a wonderful place to stay for free.  I wouldn't pay their full price to stay here but we might look for a special sometime.  Our experience here was mostly positive.  The staff is courteous and helpful, the grounds are lovely, the rooms are nice, and the food in the restaurants is quite good.  There's a pool and a hot tub and an exercise room with ellipticals, treadmills, etc.

I'm giving them four stars instead of five for things that I wouldn't expect in a place of this caliber: (1) the small bathroom and shower-tub and the low-quality towels were more like what you'd find in a Motel 6. (2) A lot of people must take their dogs to poop along the "nature trail" because there were swarms of flies and a bad smell when I went for a hike.  (3) They must have charged my wife's company thousands of dollars for the conference so I thought it was chintzy of them to charge us $10.50 for the three one-pint bottles of spring water in our room.

03/09/12 | Link | Rating: 4.0
245. Bret O.
Far overpriced for what you get.

$300+ a night and my wife and I didn't get a working phone or TV remote.  We purchased a "package" and were promised sparkling wine and chocolates.  They never came--until I called the front desk (from my cell phone, since the phone in the room didn't work) and demanded they deliver it.  About a half hour later, they finally did.

Food was mediocre at best.  So was the customer service.  The one redeeming grace was the spa.  The massages were great.

08/07/13 | Link | Rating: 2.0
246. Sylvia F.
Best part: the location. Went hiking through redwoods early this morning and it was quiet and peaceful, and beautiful.

Here on a major holiday which will sway the review, but the place is loaded with kids, some families, maybe a boy's softball tournament, so despite paying hundreds of dollars for a room, the pool and jacuzzi were basically unusable. Can't use the spa jacuzzi unless you get a treatment.

The rooms are moderate size, clean, well appointed. But because of the weekend, loads of partying going on below us. Beautiful view but the pekoe below us are partying, have the music blasting, smoking.

This could happen anywhere on a big holiday weekend, but unfortunately I expect more for the price and description of the place. I probably will look elsewhere if I want a quiet, indulgent weekend.

25/05/14 | Link | Rating: 3.0
247. Rick J.
Tiny bathroom with a little thing that looked like a tub only smaller.  We were told of a champagne brunch that can't be missed.  We showed up at 9:30am only to be told we could not be seated for 30-40 minutes while they switched over to brunch.  There were several people seated eating breakfast with the smells and sounds of breakfast.  We had catch a plane and could not wait.  Frustrating and hard to accept that 9:30 is off limits for even a cup of joe?  Never going back.  Also they spent all there money in the lobby and very little on the rooms.  The  tiny back porch look out over nothing but a 10 foot wooden fence at the edge of a the porch. Zero view.  It felt like you were sitting in a dog kennel.  You would get a better view at a Motel 6.

15/04/14 | Link | Rating: 1.0
248. Phoenix N.
I want to give this place a 5 stars, but I just can't justify it!!!  It's in a great location,  right off the freeway and hidden to make this an oasis!!  The grounds are beautiful and very relaxing..

The scenery is so amazingly relaxing especially if you are sitting in front of the fire pit..

The front check in area lacks a sense of welcome..all the people that works there need to SMILE more...if you don't want to work, then leave.. However, if you do work, then make sure you love it and show all the guest that are paying big bucks that you are happy that they are there!!

We stayed  in room 201 and having 2 young kids..it's not a good place.. It is next to the entrance door.. The walls are thin, you can hear Everthing ...kids woke up early every day...because they were woken up by noise level and the slamming of the entrance door..

I hope management reads this and try to improve.. Because I would love to come back..

29/06/14 | Link | Rating: 4.0
249. Erica T.
When we got into our room, neither locks worked. We called and they switched us to other room, the young dude who handed us the key was not very nice, and did not help us with the luggages as promised by the front desk.

In the other room, we found the coffee maker was covered in white mysterious "stuff". We called the front destk again. They sent another coffee maker which looked clean. However, the hot water came out with two big chunks of mildew (see my pictures). Glad we did not just brew the coffee....Thanks, Chaminade!

03/10/13 | Link | Rating: 1.0
250. Roger G.
First, it's not a resort.  There's a pool and a limited 'spa'.  They claim an ocean view but the hotel is 20 miles from the ocean and the view is very limited.
Second, it's very poorly managed.  We showed up for brunch on time and were kept waiting 20 minutes because "more people showed up for breakfast than we expected'.  Really?
The worst is the surcharges.  The charge $22/night per room and they don't tell you until check-in.  The surcharge is for 'valet parking, dining room tips and housekeeping".
The fact is that management is so bad they have to get any money they can just to stay open.
Save your money and stay at a Ramada.

05/08/13 | Link | Rating: 1.0
251. Jennifer D.
Flower gardens are spectacular now! Gardener's paradise, since the plants are labeled with their botanical names. Five stars for the grounds. Five stars for the accessible features, since we were with an elderly family member who uses a rolling walker. Be sure to go through the lobby to see the large panoramic ocean view areas with a profusion of more flowers, and a fountain-- also accessible via a ramp.

The staff was very helpful and informative and did not seem to mind us looking around, even though we didn't spend a penny. We plan to dine or have drinks in the  near future.

I was disappointed by a very loud "machinery" sound outside near the front entry. Someone in our group said it sounded like bad refrigeration equipment. I hope they fix it.

Looking forward to more visits to view the gardens. Hope they continue to maintain the floral displays. It's worth a trip to see them.

FYI re the entry road. Do not advise that most people walk or bike on the steep, curved and shady road. There are no sidewalks. This route is best for vehicles.  The most hardy and cautious walkers or cyclists should proceed only with extreme caution. This is where you want to wear your most fashionable fluorescent and reflective clothing. It's the "in" thing now. I believe deer frequent this area. Don't collide with Bambi!

Once you arrive, the ground levels out, the sun shines (on a good day) and it is easy to get around.

They have private events and conferences here, so I suggest you call first to be sure that everything is open to the public.

We were there at around 5:30  p.m. on Sunday, July 13, for about an hour and had no problems with crowds or kids.

Have fun!

13/07/14 | Link | Rating: 4.0
252. Joshua G.
We had our wedding at Chaminade on March 22.  Our weekend couldn't have been more perfect!  Angela was absolutely amazing to work with throughout the entire planning process.  From our rehearsal dinner, to the wedding day, to the morning after brunch, everything was beyond our expectations!  We could never thank Angela enough for everything she did for us!  We will definitely be back for a weekend stay at Chaminade in the near future and for years to come!

15/04/14 | Link | Rating: 5.0
253. Gregg D.
Walked up here from the harbor for the breakfast brunch, so this review applies only to the restaurant.  $35 per person, no espresso, but Just About Everything Else.  Make you a custom omelet while you wait.  Champagne with your OJ, etc.  Way Too Much To Eat.  Flavor ranged from decent to Very Good, and there are too many dishes to list included in the all-you-can-eat deal.  Staff is attentive but not intrusive.  Grounds are classic California resort with good distant view of the water.  
If you have a huge appetite, then $35 may be worth it.  Otherwise, I'd say find one dish to eat somewhere less expensive.  Strangely, was not crowded on a Sunday.  It is out of the way.

25/10/13 | Link | Rating: 3.0
254. Kathy J.
What happened to this place?  

My former employer hosted our annual Christmas parties here for years and would put us up for the night.  It use to be a lot nicer, but it looks like wear and tear plus age have taken its toll on this once beautiful property.

Check in was smooth considering they had quite a few large parties for the weekend.  I had reserved a king room but we were given a room with 2 queens.  A fast call down to the main building, and they quickly sent staff to help us move from the 800 building to the 700 building.  Thanks Greyson for the upgrade to the junior suite.  

Our room was nice enough but the bed sheets didn't fit the bed and the bottom of the sheets were rough!  Upon closer inspection we determined that the sheets did not cover the bed and we could feel the padding under the bed with our bare feet.  Weird!  It grossed me out and I had a difficult time sleeping.  I would think it was a health issue not having the sheets properly fit the bed.  Violation!  There were also blondish red hair strands on the shower wall that greeted me when I went to take a shower.   Housekeeping may need to spend a bit more time and not rush cleaning the rooms.

My other pet peeve was that parking was limited and most of the hotel patrons including us had to park in the overflow lot which is not paved and poorly lit.  Low and newly washed cars, you are SOL.  Lucky for us we have an SUV that was already in need of a washing so it was never an issue.  

I also felt tricked by Chaminade.  I purchased a Mountain Top Breakfast package but they never said that the hours for the breakfast were limited to  7:00 - 9:30.  It was not disclosed anywhere on their website about the limited hours for the breakfast and we only were told upon checking into the hotel that this was the deal.  If you wanted to have breakfast in the Sunset Room as a part of the package I purchased, you would have to wake up early.  So much for sleeping in.  Apparently they have a Sunday Brunch that begins at 10 a.m. but that was NOT a part of the package that I purchased.  Tricky, tricky Chaminade.  No bueno!

Like other yelpers I was surprised with the $22 resort fee that they don't mention until you check in.  Talk about deceptive practices.  Trick me once, shame on you, trick me twice, shame on me.  This will definitely be the last time we stay at Chaminade.

16/09/13 | Link | Rating: 1.0
255. k g.
Great location. Nice views if you get a good room. Terrible execution by staff and somewhat run-down infrastructure.

I was attending a wedding that was scheduled around the same time as the 4pm check-in time. I called SIX HOURS ahead to schedule an early check-in to have time to get ready. They said "Sure. Just get down here ASAP"... so I did... and I sat around in their lobby for 3 hours waiting for a room which was provided at 3:50pm with completely non-functioning AC (A problem experienced by several other guests).

I called to alert the front desk of this problem and then hurriedly dressed for a wedding I was now late for in a 80F room. No fun. I came back to the room after the event to find 3 plastic fans blowing warm air around my room. This was not cool.

I wouldn't stay there again for free.

09/09/13 | Link | Rating: 1.0
256. P R.
I can sum up our recent experience at Chaminade in one word... disappointing. We arrived at night; the entrance was dark and reminiscent of a (bad) horror movie. Upon arrival, we were informed that the room we requested was no longer available. We reserved a first floor, forest view room with a patio. We were offered either a 2nd floor forest view room with no patio, or a first floor room with a patio (view facing inward/toward the hotel). We opted for the 2nd floor room. We were not informed that there were no elevators to get to the 2nd floor. This wouldn't be a problem except for the fact that my fiance was hit by a car last month and is walking with a cane. We had never been there before, and did not think an elevator would be an issue when we agreed to take the 2nd floor room.

When we get to the room, it smells like mildew. We had to request to change rooms. We moved to the room directly next door, which also had a strong scent. This time the strong scent was bleach. We decided bleach was better than mildew, and to be honest, if we had known the area better and had $200+ to throw away, we would have gone elsewhere at this point.

We requested a microwave at check-in, and had to call 30 minutes later, when the microwave had still not arrived. Then we waited another 30 minutes for it to arrive.

The ice machines are located between buildings. The ice machine nearest us (between buildings 400 and 300) was out of order, we went to the ice machine between buildings 200 and 100 and that was out of order as well. On our way back to our room, we ran into someone from room service, delivering food. He was locked out of the building. We let him in.

I turned the sink on to wash my hands, and got shot in the stomach with a strong burst of water, because the faucet was facing outward. The bathtub was extremely small. One good thing about the bathroom was that they had hair products and body wash in the shower, as opposed to those small samples that are usually given. However, I brought my own toiletries, so even though I appreciated these amenities, they were not used.

We were looking forward to a relaxing vacation, and this was far from what we expected. Personally, I do not feel that Chaminade is a four-star resort. That rating seems severely outdated. The room plaque that states the room price, emergency exit, etc. was dated 2000!!! Over 13 years ago!

We ended up paying the $50 to cut our trip short and only stayed the 1 night. And, of course, departure was no easy task. The older woman at the front desk seemed as though she had no idea what she was doing. It took me 20 minutes to check out and get a printed receipt. She asked me questions that I would've assumed the hotel knew, such as "how many nights did you stay with us?" Finally, she had to switch with the other front desk agent because she could not figure out how to print the receipt from her computer.

Needless to say, we will not be returning to Chaminade.

30/09/13 | Link | Rating: 1.0
257. Tashena G.
My husband and my daughter went here for a nice weekend away and the service was absolutely horrible. We ordered drinks from the pool it took so long we went back to our rooms and still did not get there until two hours later and by that time we were in bed. Had to pay for them anyways. Also we had ordered a crib for our room and never got it we even asked for it again. They said it will be here soon... It never came at all. We will never go back.

02/09/14 | Link | Rating: 2.0
258. Susan E.
Not quite 3 stars. On the up side, the employees were all gracious, the surroundings beautiful, the water hot, the bed clean. The television worked well, including HBO and pay-per-view.  The setting felt fairly quiet and woodsy, even though we were in town. Also, we enjoyed the trails around the resort and the buffet breakfast, with custom-made omelets.

My husband booked two nights as a surprise.  The room cost about $400 per night during this Labor Day weekend. Overpriced.

He ordered a bottle of wine and a fruit plate which was to be in our room immediately upon arrival. An hour later, it finally arrived upon request. For $25.00 we got four crackers, a handful of nuts, a handful of grapes, some honey, three strawberries, and one whole peach. That didn't include the wine.

The outdated studio-style suite in bldg 900 included bedroom, bathroom, sitting area with couch, and dining area. It was too dark and looked like the 70's, with orange walls, worn out reddish carpeting, and a psychedelic chandelier. The tub doesn't hold water; the stopper doesn't work. The surface layer of the bathroom door is peeling off.

Internet access was minimal. Our cell phones didn't work reliably due to poor signal.

Both nights, we were awakened at about 5am by pounding noises in the plumbing.  This pounding continued for more than an hour, every 5 or 10 minutes. Each morning we called the front desk to report the problem. The manager was sincerely apologetic, called a repairman, promised to call another repairman again after the holiday, and refunded one night. He also provided breakfast vouchers.

This would be a great place to bring kids, if not so pricey.  There's a large pool, a sandy volleyball court, an outdoor fire pit, a gym, etc.

02/09/14 | Link | Rating: 3.0
259. C F.
Love this place! Happened apon it online and booked it a couple of years ago for my Hubby's 30th. When we first arrived in our room we were greeted with a card and also a special birthday card for him signed by all the staff. The food is amazing and the service was great (wiyh the exception of one employee who I think got fired after we complained) we have been back many times since and I always recommend this place to everyone.  I love the trails there too.

30/07/14 | Link | Rating: 4.0
260. Adam K.
To close out the summer, we took a final family over-nighter to Chaminade.  This was our first visit to Chaminade - we don't live far from Santa Cruz, so have never felt compelled to stay over.

This trip was about getting some final R&R before the kids started back to school - a change of scenery, a chance to use our Boardwalk annual passes one last time, eat a good meal or two, and to enjoy the ammenties.

We found our accommodations at Chaminade to be quite serviceable - the rooms were comfortable and the stay pleasant.  We ate dinner the night of our arrival, and brunch the next morning - both exceeded expectation.  Following a day at the Boardwalk, a late afternoon swim with full-service bar was a welcome treat.

The staff was all very pleasant, the grounds were very well kept, and all services/amenities appeared to be top-notch.  We're considering adding an extended stay to Chaminade as one of our standing annual get-away destinations - taking care to schedule time for the gym, a couple of trail hikes, and perhaps a massage.

07/09/14 | Link | Rating: 5.0
261. Amanda R.
Hosted a fundraising event at the Chaminade last month. The staff was extremely helpful and supportive both before and during the event. The sunset room, where are event was held is absolutely beautiful. The buffet lunch offered many options and was delicious. The staff was accessible and quick to answer any questions! We would definitely host an event here again.

Beautiful Location! Delicious Food! Friendly and helpful staff!

18/02/14 | Link | Rating: 5.0
262. Joe P.
While sitting back in the luxurious hills of Santa Cruz, and enjoying the ambience  of the area, nestled in is the resort of Chaminade.
BAD:
Expect 1980s decore, Orange, blue, green, an explosion of patterns. Feathered tops that are bound to poke you in the ass, Comfortable down comforters, And appalling used carpet, we could hear our neighbors close their doors, take showers, and hear the pounding of headboards in the middle of the night because of the thin walls.
GOOD:
The resort grounds are nice. With Spanish style housing, nestled in with Sycamore trees and green grass, along with oak trees that surround the perimeter.
Expectation:
Expect a $22 resort fee per day.

03/12/13 | Link | Rating: 3.0
263. Patty C.
Great hotel, awesome breakfast buffet. The staff were very accommodating . The only down side was the size of the bathroom. It was very tiny. We would definitely stay here again

28/09/14 | Link | Rating: 4.0
264. J Q.
Just ok. Over priced and a little out dated. The fountain that is pictured on the website is falling apart. The pool was nice. Rooms have a musty smell to them. I wouldn't bring my family here again.

13/07/14 | Link | Rating: 2.0
265. Carmen D.
My husband had his Christmas party here, we had an amazing night. The hotel is clean, modern and cute. The rooms were comfortable, updated and clean.. The hotel is pretty, the back window of our room look at the trees and it was breath taking... lovely. It is an expensive hotel and far from the boardwalk but it is nice.

06/09/14 | Link | Rating: 4.0
266. Bita H.
My husband surprised me for my 40 birthday and took me to Chaminade, we had the time of our life there, everything was absolutely awesome. We are going to visit this place over and over and over!

29/09/14 | Link | Rating: 5.0
267. Jen C.
I had this living social specials for this place and to be honest, it is averages resort. The room had this odor, and I asked to changed room, yet they claimed they are fully booked during Thanksgiving Weekend.

The perks-

nice equipped gym
good size swimming pool for swimming and play around.
there is jacuzzi.

The front receptionists had low energy when I request for something.

25/12/13 | Link | Rating: 3.0
268. Christine G.
We bought a Livingsocial Voucher and apparently we were the first guests with this voucher.
We got an upgrade and the room was nice. We were close to the pool, which was good, as our son loved the water.
In the evening we were eating in the restaurant, which was ok.

The really bad experience we had was when we checked out. In our LS voucher, we had a 50$ credit for dinner and breakfast was included, on our bill we had to pay for it. So we were talking to the guy at the reception and he gave us a new bill, with the correct amount. Some days later, we had in total 9 transactions on our credit card and it was a big mess, the amounts were wrong... I called them and a very unfriendly lady told me, that everything is corrected now and that she will send me an email confirmation. I didn't receive an email and some days later it was partially corrected. So I tried to send an email with a detailed list with the mistakes. This time nobody came back to me. Very unprofessional and disappointing!

05/12/13 | Link | Rating: 1.0
269. Krista J.
Kind of a disappointment. On the positive side it is a great location with great views. Also, there is a great little trail/hike that was really fun.

On the down side I gave this place two stars because of poor service. Upon arrival at check in we were greeted by Jennifer who was very nice, she was a little slow but she also seemed to be new and that is fine because we were in no rush. Then a woman, Lindsay came and she was very bossy and rude to the other woman, which made me feel bad and thought it was very unprofessional. We asked if there was late check out available and Lindsay proceeded to say "There normally is but tomorrow we are over booked so please no late check out". We ended up doing late check out with no problem, so telling us it was not possible was rude. Thank god we had late check out because getting ready in the morning was very tough. Our shower had no hot water, so I turned it off and waited. 30 minutes later still no hot water so we called and they said to wait 2 minutes and if it didn't work then they would call maintenance. Since we only had one hour to check out I didn't see this as a great solution so decided to grin and bear it and take a cold shower. In which after I discovered the hair dryer didn't work so was rushed to leave in time with wet hair.

Overall the hotel was nice but service was very poor.

19/04/14 | Link | Rating: 2.0
270. Caitlin B.
This is a great place for families.

We found a Travel Zoo coupon that allowed us to pay $200 per night with a resort credit of $125.  Unfortunately I could only get one night at this price due to availability but got another night at $200 with no credit.

Grounds are lovely, TONS of things to do on-site (for teens) including volleyball, tennis, swimming etc.  Food was decent, bar was a fun "escape" while the kiddos played tennis, and the resort was a nice respite from the hustle and bustle of the beach and boardwalk.

Rooms were clean but a bit worn, we were in building 200 and I did find the ground floor to be noisy at night but I'm  a very light sleeper.  

We'll be back again, we enjoy Santa Cruz and Chaminade is a nice way to experience it.

06/04/14 | Link | Rating: 4.0
271. Kate T.
Pros: we got a room in the 300 building, main floor which meant we got a balcony and private view yay!
Grounds are beautiful
Room was clean
I saw reviews for small bathrooms but ours was large
I also saw reviews about no warm water but ours was warm
The pool/spa looked nice although it was rainy when we came
I personally liked the drive in- it felt secluded
Staff was very nice
We were able to check in 2 hrs early

Cons: Decor was a little strange for a resort. it had harsh geometric shapes when I would have expected a calm environment. Orange isn't a Great wall color.
I didn't understand the $25 resort fee... It's excessive.
Parking was annoying
I don't understand the four diamond upsell - it was an average for a hotel

Overall I thought it was good for the value I paid minus the $25 fee.

29/03/14 | Link | Rating: 3.0
272. Danielle C.
We finally had a free weekend and wanted to go somewhere close to home but still far enough away to feel special.
I had been to Chaminade years ago and decided to try again.
The check in was at 4 so we decided to go to the spa for the day prior to checking in.
The massages were awesome and so was my facial.the spa area was pretty and relaxing and the service was awesome.
Then we checked into our room.. It was just dirty, the forest view was nice but that was about it.
I'm not picky about decor( luckily) but there were toenail clippings on the bathroom floor and hairs in the tub..
I'm general the facility looked tired and run down which is too bad because the location and buildings are lovely.
We ate on the property and the food was actually very good and the service was as well.
We sat out at the fire pits and enjoyed
The view After dinner, which was very nice.
The other downside to our room was the pool noise, the kids were so loud up until 11pm, if we ever went back id opt for something far from the pool.
Overall great service (except the cleaning people who missed a class or 2 on cleaning) and the dilapidated condition of the facilities.

11/08/14 | Link | Rating: 3.0
273. Saroya W.
I bought a Living Social deal here as a Christmas present for my boyfriend and I have to say, this was a win. If you ever see this deal available on Living Social, I highly recommend you stop what you're doing and buy it.

First off, the resort is gorgeous. Chaminade is nestled in the Santa Cruz mountains, overlooking the town and coast. It's also very large, with the main building, lots of villa houses, a spa/fitness center, tennis courts, parking, and hiking trails. It's spacious, open, and breathtaking.

Only thing is that the bathrooms in the individual rooms are a little outdated.

The woman at reception was cheerful and helpful, booking us a reservation for brunch the next morning as we checked in. She also made sure we received all the deals that were included in our Living Social package (no short changing here!).

The Linwood Bar & Grill restaurant is a great place for dinner. We ended up sharing many of the starters instead of entrees (though they have a pretty great selection!). Between the starters and our drinks, we had a very delicious meal. And, they let us take dessert back to the room!

We had brunch the next morning, which was definitely a mix of breakfast and lunch. While I would've liked more breakfast options, I was placated by the bottomless champagne, the chocolate fountain, and the omelette/prime rib station.

If this place weren't so expensive, I'd come back here all the time!

19/03/14 | Link | Rating: 4.0
274. Alexandria M.
Great location and perfect weather. They made our stay so pleasant. The creepy 1914 house on the blue trail was awesome. Justine at the front desk made my husband and I feel so welcome. She even upgraded our room when she found out it was our honeymoon. Justine sent an extra robe to our room and even found directions to a vegetarian restaurant for us near by. We are defiantly going back to this resort.

31/03/14 | Link | Rating: 5.0
275. Morgan Q.
I stayed at the Chaminade for 3 nights. I will not be returning.

Pros: The grounds are beautiful and the breakfast is excellent.

Cons:

Terrible accommodations - my hot water did not work (I was staying there for an event and several of the guests had the same complaint. Literally NO hot water. The staff said they fixed it and if lukewarm water is considered a fix, I guess they did.

One guest said her room didn't have electricity. Also, the room was dirty when I got in there. I was also not the only person in my party with this experience.

The walls are VERY thin. I could hear my neighbors' conversations. Another guest in my party said he could hear his upstairs neighbor watching TV.

Rude staff - when I called to get a copy of my receipt for reimbursement purposes, I was told the hotel was closed for a week. When I asked if there was anyone who could help me at all, the person on the phone got very rude and said, "What do you want me to do? The hotel is closed and I'm in Houston." Then she hung up on me.

I would not consider this a resort by any means. It's a motel.

I didn't want to write a bad review of this place but the receptionist hanging up on me was the last straw. Sorry.

07/01/14 | Link | Rating: 1.0
276. Jean P.
The stay wasn't bad, but it is not what I expected from a "Resort and Spa".  Somehow it feels more like a 2-stars hotel.  The room wasn't great.  Parking was too small to accommodate the amount of guests.  It's also located near a cemetery.  It's a bit strange having to drive pass a cemetery before entering the resort.  In all, the price does not justified the experience there.

11/12/14 | Link | Rating: 2.0
277. Carolyn S.
We booked a room four months in advance.  Eight days before our visit, I get an URGENT message from Expedia that the SHAM-inade can't keep our reservation because someone much more important needs our room.  Just out of curiosity, what is the determining factor to bump somebody? How did you expect me, in a week, to find another nice hotel in the same area?  I called the hotel directly and the manager did nothing to accommodate this tragic news to my family.  However, he did say he'd "call around" and five hours later, all the hotels were $400 - $800 more than our quote at Chaminade. I thought this was the hospitality business.  Telling a family you booted them for a more important guest and then saying, "I feel so guilty, I am so sorry!" is just bad business.  I am not a fan.

31/07/14 | Link | Rating: 1.0
278. Robert M.
This might be one of the longer reviews I have written.
We booked this at the last minute for my GF's birthday. It was a last minute reservation because of her son had a emergency injury.
We arrived at 1am and the front desk was very courteous and helpful. The room was a little smaller than expected, but clean and nice. Very comfortable bed!
We only had drinks and an appetizer. Drinks are good. The grilled artichoke was excellent.
The only draw backs were the resort fees ($25 per day). I understand that this is a for profit business and maybe one day if UNICEF may get in the resort business these fees may go away. But the added $25 seems strange, but very common in the resort business. The other strange item is that their shampoo, conditioner and body soap are in large bottles that are attached (drilled into the wall) to the wall. Are small courtesy bottles that much more of an expense? The attached bottles gives the shower a gym shower like vibe.
All in all, nice location and we hope to come back soon.

15/09/14 | Link | Rating: 4.0
279. Jerry Z.
Beautiful site. Front desk staff poor. We stayed there since we had a dog. Registered  by phone and told them we had a dog. When we got there we registered, got dog cookies and dog door hanger. Once again confirmed we had a dog with us. Next day I get a call from front desk saying security reported we had a dog in our room and we are supposed to pay an extra damage fee for not telling them about the dog. So we discussed this and they wanted me to come down to the front desk and re register. Very rude. Never apologized-nothing. Later I called the front desk manager and nicely suggested that they help employees treat guests better. She said well what do you want me to do..Strange.  Main restaurant food was good but service very poor when busy. We had also called 3 times for an e-mail confirmation and never received it. They always said they sent it but we never got it.
We did get an e-mail from them asking for a review. I sent our review explaining what happened. Never heard back. So beware if you stay there. It seems like they are interested in conferences.Could be a great place but they are going through something.

06/02/15 | Link | Rating: 2.0
280. Michelle S.
Needs updating and work done in the rooms   Paint chipping off the walls, leather coming off the ottoman, ceiling looked like it was going to fall in, bathroom shower head ridiculously tall and ants in room. Spa says it's open till 8pm but nobody there to work it so if you're looking for a quick eyebrow wax, expect to get an appointment later the next day...even though the resort looked empty; we stayed on a Thursday....this place advertises like it's super nice but in reality it's about the same as a cheap hotel. We didn't even bother with the bar, restaurant or fitness/pool after what I saw. Don't waste your money here people.

06/03/15 | Link | Rating: 3.0
281. Jen G.
Ok, I don't know if they checked us in the janky section of this "resort" but I would never recommend this place, ever.

First of all, getting in late at night was a bad idea...Driving up to the place is straight out of a horror movie. "AAA Four Diamond, award-winning resort" should be able to spring for some lamp posts, dont you think?

Checking in was ok. Nothing delightful about it. They charge you a resort fee, that's not included in your rate if booked by a 3rd party, so keep that in mind. (WTF is included with the resort fee btw?? NOTHING....)

Finding your room is like being lost in a theme park parking lot. No signs as to which way to go...almost seemed like a time share of run down apartments.

After finally finding our room, we noticed immediately an old musty smell to it. There was also a dead spider in the shower and our door didn't lock. It was horrendous. We called to complain and were told the smell was from the trees...ummm ok, considering there weren't any trees around our room, WHATSOEVER!

We checked out of this place immediately first thing in the morning and would rather sleep in the car than drive up that driveway or stay in the old musty rooms. Good luck if you're staying there in the near future!

07/04/14 | Link | Rating: 1.0
282. Tom B.
My wife and I stayed at the Chimenade resort one night in March 2015.
The good: the resort is beautiful and the staff was extremely friendly and helpful. When we arrived it turned out the Priceline screwed up with our reservation but the front desk lady was able to work it out and still gave us the preferred rate we were supposed to get from Priceline.
The next morning we missed the breakfast time and already got into brunch time, which is much more expensive. We were bummed that we had to pay almost double for the few minutes we were late, but one of the servers told us not to worry and that she'd take care of that. She did, and we ended up paying the lower breakfast rate. The breakfast buffet was great with good selection and variety of food.
The room was clean and nicely decorated with comfortable queen bed. The resort is awesome and we wished we could spend more than just one night.
The bad: the one missing star is for the shady practice of "resort fee" / "amenity fee" / "usage fee" or whatever creative names resorts come up with. For those of you who are not familiar with this questionable practice, this is how the hotel publishes a low fare, and after you made your reservation and arrived at the hotel, they tell you that there is an additional mandatory per-night charge that you need to pay. Usually it runs between $20-$40 per night!

16/03/15 | Link | Rating: 4.0
283. Cindy S.
The grounds were beautiful, and the staff was friendly and accommodating.  The hike around the property is definitely worth the time.  Rooms are great and private.  We were upgraded upon arrival, and didn't even ask.  First time visiting, but it won't be the last.  Would have liked to have stayed longer.  Considerably better option to the traditional hotels in the area, and in a much better setting.

18/03/15 | Link | Rating: 4.0
284. Jennifer C P.
After winding through the Santa Cruz Mountains in the dark, you drive up the hill that offers even more darkness to reach the top. . . ahhh! I made it without dying! Can't they illuminate the hill that leads up to the property?!?

This is a high rated hotel/resort. I was expecting something along the lines of The Fairmont, The Ritz Carlton, or The Bellagio. This hotel has nice amenities but the rooms are nothing like the other hotels I mentioned - which surprised me. I think the photos will help you understand what I mean.

They have Valet parking. I love that. They also will bring your car to you because the rooms are spread out like a condo place - not all in one building like you would find in a traditional hotel.

The staff members I encountered were so professional, they really couldn't do enough to make sure I felt comfortable and enjoyed my stay.

Because I am used to this level of price point equating in a certain style of hotel, service, amenities, et al - I really want to be fair and offer constructive criticism to justify my 3 stars to help them out.

The customer service is excellent. I wholeheartedly compliment the staff for that.

The rooms need help. They are so "topsy turvy" styled I just don't think that merits the price per night when one expects elegance based on the rating they promote they've received on the website.  

The bath products - no. No. No.

There was no turndown service. No Chocolate on my pillow. Sadface.

The lobby, restaurant, conference rooms, and spa are very sexy.

All in all - I really didn't like having to walk all over the place because the room was far. I wear heels. That was an unexpected problem for me. I didn't like the funky room decor. It was - well, fun, but not what I was thinking of for that price point.

This is a great place for a weekend getaway if your expectations match what they offer. Don't pack designer dresses and sky high heels in your Louis Vuitton suitcase. Bring your own toiletries. Bring comfy clothing so that you can enjoy the peaceful quiet on the beautifully scenic grounds.

18/11/12 | Link | Rating: 3.0
285. Henry R.
6-17-12
My parent's were here visiting from San Diego to celebrate Father's Day with our family.  We decided to invite them and my in-laws to a brunch.  What better place than the Chaminade Resort & Spa?  The food was excellent, but I was very disappointed when the waiter explained our meal only came with one flute of champaign.  I expected more than one glass of champaign for a $400 brunch.

01/01/15 | Link | Rating: 2.0
286. Jamie T.
Ditto David R's review in October 2014. We feel the same! $25 resort fee?  Are you kidding me?  $25 for a fridge in our room?  Never again will I stay here. Staff is rude and condescending. Don't waste your time or money here. I'd rather stay at a Best Western any day.

12/10/14 | Link | Rating: 1.0
287. Lee A.
If I could do a negative review I would give this one a negative five star. Or first room smells like mildew, and was disgusting. This is no resort, this is a motel with a tennis court. The rooms are in apartment style buildings that looks like what the army used 50 years ago. I will never ever come here again. Horrible place and awful customer service.

To make it even better there where feathers under our bed...like from a bird that had been killed under there, what a rats nest this place is!

27/09/13 | Link | Rating: 1.0
288. Chelsey O.
My partner and I stayed here with our son. Very surprised at how many families were there but that made us feel a lot more comfortable - we thought it was going to be more of an adult, quiet time kind of place. So good for families! Also great customer service from the staff, very polite and helpful. Comfy beds and very tranquil.

Cons: our room was very dated. The size was GREAT however the decor reminded me of an older La Quinta Inn than a luxury resort. Lighting, sinks, and carpet was fine but the Mission style furniture had seen better days. Lots of exposed wires too. The drive up is dark but I'm sure that is to A. Help protect the wildlife up there and maintain a more natural habitat and B. To keep it peaceful. If you can't hack that then beware. The prices were pretty steep for food too. Our room could have been a lot cleaner as well. Sheets were very clean but the bathroom looked like it just had a superficial clean and a bad one at that. No fridge or microwave in the room either.

I can only comment on the room as we were not able to utilize the spa services due to not having a babysitter. All in all, I see a lot of potential in a room make-over but it was still a very pleasurable stay. Would recommend this place to larger groups/parties and families.

Also get a 1st floor room, you'll get a balcony.

12/05/14 | Link | Rating: 3.0
289. Jeanette K.
One of the worst hotel rooms that I have ever stayed in for more than $200/night.

- Their standard rooms are small, depressing, dingy, and out dated.
- Their bathrooms are so tiny.
- They have no safes in the rooms. (What?)
- They have no mini bar.
- They have ONE valet guy. At one point, I called for them but he (the only valet guy) "went off campus to do an errand."  (What?!)
- I was misled to believe that the first floor rooms were bad. Um, no, they were the better ones because they either had a balcony or a backyard.
- I found a dead bug under the mattress cover top. It was a huge one.

And just so you know, I went into two different standard rooms. They were both equally terrible.

I would have given them 1 star but for the fact that the staff people were so incredibly nice.

We were actually there for a wedding and I was extremely disappointed in the service provided by the hotel food team. They never came by to give us water. Not even coffee. I think they forgot about it until our table started to ask for it. Food presentation was below par as well. None of this the bride and groom could have known in advance or even be blamed for. This hotel really has alot of work. Sadly, I think that they are known as the best hotel in Santa Cruz and are not motivated to make improvements.

I will never, ever be back.

15/10/13 | Link | Rating: 2.0
290. Dom G.
We just re visited Chaminade and the last visit was a great surprised! The room was clean and service had been wonderful the whole time.

Well they definitely improved everything from top to bottom from the last time that we were there 2 years ago. Great work, Chaminade!

23/07/14 | Link | Rating: 5.0
291. Stephen H.
I want to give this place one star but there are some nice things I can say about them.

The spa is clean, the sauna and steam room are nice. The people running the spa are nice. However, the rest of the place is hard to come up with nice things. Sure the grounds and hiking trails are nice but they serve Sysco food at prices that are higher than any of the super-organic and local joints nearby. At these prices I expected that the food would be fresh from the garden and not poured from a Sysco can.

Worse, they have a bunch of really bad management problems in their food service. From kitchen orders being completely messed up to waiters delivering everything at once(with cold fries because they waited). The cocktails are laughable and the bartender doesn't know how to make more than 2-3 drinks(stick with the beer).

The crowning achievement in everything is that the weekend should have costed maybe $425+services/food. We used the spa. We put our food on the room. But when I got home I found my card was maxed out with over $1200 in Chaminade expenses. When I add everything up, I can only come to $700.

I feel like this place is past it's prime and it's desperately clawing at the people trying to cling to life.

Fast forward to Sunday. We get our spa. We reserved a window seat for 10:30 brunch. We show up at brunch and... we had to wait 30 minutes for a outdoor table and 15 for a window table. What's the point of a reservation. What was worse, the 'waiting' area had more people in it than the dining area!! Something was definitely wrong.

After some huffing and puffing from my husband we got seated at one of the empty window tables but they obviously don't know what the word reservation means because I overheard them telling others with reservations to wait with non-reservation people for a table.

Next, for what they charge, again, this should be more than just a bunch of crap bought at CostCo and warmed up! The atmosphere was great, getting to look at everything in that view but this food experience turned me off so much I'd never return here.

So to sum it up, this place is like a shoddy thief, with promises of beauty and wonder and in the end, your purse is light and you do not feel satisfied.

05/05/14 | Link | Rating: 2.0
292. Brendon K.
Honestly it's a 2.5 based on my experience, but it's probably a 3 overall. The grounds are nice enough, but the atmosphere is a bit stodgy and conservative (at least on the weekend I was there). The breakfast buffet however was awesome and they included that in the room rate - WIN.

Feels more like glamping than staying at a resort - so if you know that going in - you'll have an awesome time. It's close to everything in Santa Cruz, but still worlds away. The hiking trails are awesome.

I knocked off points due to the fact that their was a ball of human hair in the bathroom - Like someone shaved a Sasquatch. I don't know how housekeeping could have missed that. We complained about it and they assured us that was outside the norm (and I believed them) and they were kind enough to offer things, but we declined as we had already ate and had only stayed the one night... Because I'm a clean freak, I found this issue to be a tad disgusting.

Also while checking in, I literally stood there for 15-20 minutes before someone helped me - meanwhile the kid outside at valet demanded my wife move the car despite the fact we were parked in the right place to check in... Grrrrr..

But other than that - a nice, relaxing stay. Based on my experience, I probably won't come back - but it's a fairly nice place overall.

18/10/13 | Link | Rating: 2.0
293. Steve F.
I was the fortunate winner of a raffle that enabled me and my girlfriend to spend a night here, so keep in mind that this review is based on my not paying for the stay.

The grounds are beautiful -- up on a hill in Santa Cruz, with a gorgeous view of Santa Cruz and the Pacific Ocean. There are (mild) hiking trails around the property and into the woods, and a nice spa and outdoor pool as well.

My girlfriend and I enjoyed a couples massage at the spa, and while it was generally relaxing, the massages were pretty rough. At about $250 for 50 minutes, we expected a lot better.

We ate dinner at the restaurant (Linwood's Bar & Grill -- grab a reservation on OpenTable), and the view was gorgeous! The food and drinks were good, but a bit pricey. The quality was alright, and the food was generally tasty, but the presentations were fairly basic (especially for the cocktails). Also note that the chef appears to have a bit of a sweet tooth -- everything we tried was on the sweet side.

The room was decent, but the walls are thin and I heard a lot of noise between 11:30-2am. (There was a wedding reception going on while we were there.) Note that most of the in-room bath lotions, shampoos, and soaps are in large dispensers. Not a problem per se, but I find it challenging to use liquid soap when I usually use bar soap.

All in all, we had a nice visit, and would probably go back to Chaminade if it were free. However, if we had to pay the rack rate, I think there are a number of better places to go for the money.

20/05/14 | Link | Rating: 3.0
294. Joel T.
Heavenly Birds.  Beautiful grounds. Our room in 510 with the view to the trees made for a perfect couples retreat. The gym clerk was bright + cheerful + we found the spa staff to be equally pleasant + accommodating. All in all, we got what we needed out of the weekend from each other DESPITE being double-charged for the room + putting a senseless $500 hold on our AmEx,  the hostile + indifferent wait + valet staff,  nightmarish restaurant + food service.

OVERCHARGED + UNRESPONSIVE: We are charged once via Priceline. Then AGAIN, upon check out. There is a $100 authorization for each day that isn't released causing to max our AmEx limit.  TODAY, WE CALL TO SPEAK WITH THE MANAGER ABOUT THE BILL + WE'RE TOLD THAT MONDAYS ARE "NOT BUSY DAYS" AND A MANAGER WOULD CALL US TOMORROW.

VALET
It starts with the group of young valets at the entrance of the main lobby. They are young tall men huddled together in private conversation.  When we walk in, there isn't much acknowledgment but we overhear private conversations about this girl or that, some look away + some give quick hello + a smirk. We are a same sex couple. We recognize this smirk. Despite marriage equality, we still live under the shadow of this smirk. Throughout the weekend, we walk through the entrance several times + receive shades of the same treatment with exception to one young valet who gives us a dinner recommendation. It feels like junior high. You know that feeling of walking down the hall past a group of jocks + bros..

FOOD SERVICE + FOOD QUALITY

Saturday morning starts with a lukewarm $7 yogurt + fruit not-so-smoothie. The straw was useless as it was blocked by

Our Saturday lunch takes 30-40 minutes to deliver.  It arrives lukewarm, at best.  Truffle fries are cold.  We're promised a new freshly cooked batch of fries. Twenty minutes after the promise, we've eaten our meal + ask them to cancel.

Our Saturday night room service takes 45 minutes to an hour to arrive despite being told that our meal would come "right away." We try to cancel the order but as soon as we're off the phone, the delivery waiter knocks at our door. We register our complaint + he's surprised that we were promised "right away" because he says that the restaurant is slammed + that room service orders were taking a hour to deliver. We explain to him that had we been told about an hour, we would've found food in town. We discover that the sliders came without ANY condiments + the dishes are cold + The creme brulee, soggy. We talk with the manager who apologizes + takes the order off our bill.  We go to bed hungry + frustrated.

Our Sunday Brunch (Chaminade's Pride) starts with being asked to wait despite having reservations. The entrance hall to the dining room is teeming with hungry brunchers but the dining hall itself is maybe a 1/4 occupied. This makes no sense to us. We're told that other waiting brunchers are holding out for outdoor seating. We ask for inside window seating + when we peek in, we see 3 unoccupied two-person tables without reservations plaque. The hostess asks to wait 5 minutes because the tables haven't been bussed.  Again, this makes no sense to us since the tables were bussed. We ask to speak to the manager who seats us at a window table immediately.

As far as service, water + champagne glasses are rarely filled. Used plates stack up at our tables + others. Overworked servers who've perfected the survival art of whizzing past + avoiding eye contact gives us the feeling that Chaminade is fraying. And fast.

The dessert bar experience is bits of walnut, sprinkle toppings crusting the sides of the industrial sized ice cream tubs inspires vision of GI infections. The chocolate fountain drips brown goo onto the bowl of marshmallows + pretzels. Narrow slices of half-frozen cheesecake lean into the crude chunks of cake like Costco and Cisco survivors waiting to be called home to glory. Then there's the chicken strips + the macaroni with cheese sauce...The roasted veggies are great. Probably from Watsonville.  Despite the fibrous veggies, I still drive home with serious heartburn which turns to nausea driving down 17.

The night before we have a fantastic meal at the Main Street Garden Cafe, 10 minutes off-campus. This gem of a cafe sources from its own garden + we're invited to stroll through their beautiful backyard + veggie boxes. The food was of epicurean quality + half the price of Linwood. Oh, and our server was so helpful + engaging that we went back again that same evening to give her additional gratuity for excellent + engaged service.

The problems we had at Chaminade involved PEOPLE. Something's awry with the staff culture, adversely affecting + compromising the quality of customer experience. This most recent retreat of ours is our 2nd visit to Chaminade. We had a good experience last year + I also came back with the idea of considering the site for future conference + retreats for my work in the arts...

05/05/14 | Link | Rating: 1.0
295. Erica J.
Overall we had a terrific experience with the Chaminade, the staff was accommodating, the room was spacious and well decorated and the poolside lounging was sublime. One bad experienced, but mostly the stay was great.

We scheduled a two night stay for a big group of friends reconnecting after a few years of not seeing each other. The staff granted our request to decorate the rooms and even managed to situate the two rooms next to each other and in a far corner of the building, so as to not annoy other guests.

I made some food to serve Friday night, and the food and beverage manager was very accommodating and agreed to warm up the dinner in the hotel kitchen and bring it down to us via room service. I feel this was a pretty unusual request, but the staff didn't even bat an eye at our odd request.

We mostly spent the next day laying out poolside, which was perfect for such nice weather. The pool menu is limited, but the food arrived on time (though they did quote 45 minutes, not sure why it takes this long, but hey at least they weren't late). And besides, the portions were large enough to split meals between two people.

The ONLY bad experience we had was when we tried to order breakfast poolside on Sunday morning. We placed the order, which included items not listed on the pool menu (a couple omelets) AND some items that were on the menu. We waited for 45 minutes before wondering where our food was. Called the front desk only to be told she had CANCELED our food because it couldn't be delivered in to go containers (no glass allowed on the pool deck)!

This was unacceptable for a number of reasons, 1. The food shouldn't have been canceled without alerting us, hungry people don't take nicely to being kept waiting indefinitely 2. The woman on the phone was straight up RUDE to me, uncalled for at a Resort like the Chaminade. 3. If the food wasn't allowed, then why was the order taken in the first place?

All in all, it was a great stay except for the Sunday morning encounter. I would have given my experience 5 stars if it weren't for the misunderstanding and rude employee on the phone. Would stay here again anyway :)

02/07/14 | Link | Rating: 4.0
296. I Love Food A.
Pros: Spacious room with double bed
Bed was comfy
Decor was nice
15 min drive to downtown
Property was beautiful
Room was $180 through Priceline
Check-in girl was fast and friendly
Pool and jacuzzi area was great

Cons: I found hairs and tortilla chips on the floor. Lol!
Looks like no one ever clean the baseboard in the closet
Our power went out but it was fixed within mins.
Cemetery right by the hotel entrance (weird)
No dividers for the patio for the forest view
No safe or mini fridge.
Bathroom at pool area was sooooo GROSS

12/07/14 | Link | Rating: 4.0
297. Veronica B.
Don't come here when school is out-unless you want to be overrun with kids at the pool.

Not what I expected at a resort, but it is 4th of July weekend. Kids crawling out of every corner at the pool, in the hot tub, etc. it's not exactly the relaxing getaway I was hoping for.

Ordered two drinks at the pool, it's took 45 mins.

Dinner at their restaurant was amazing last night-ricotta and asparagus pizetta, ancho and mango pork loin and my bf ordered the short ribs. Split the donuts for dessert.

Two issues: donuts were not hot and my mashed potatoes had a thread in them. Waitress took them back but just strange.

The room is nice and the bed is pretty comfy, but the pillows could use an upgrade and a fridge in the room would be nice.

It's a nice place but not what I was expecting overall.

04/07/14 | Link | Rating: 3.0
298. SJ Q.
My husband and i took my 15 month old daughter to the santa cruz board walk and booked a room at the Chaminade. Despite all of the bad reviews on yelp we thought we would give it a try anyways. All seemed well unill 10:30pm when we were getting ready for bed and the heater was broken. We stayed in early february so it was still cold at night. Having a 15 month old in a room with no heat was not fun! They asked us if we wanted to switch rooms that late at night. We were already in bed and didnt want to pack everything up to switch rooms. The handy man came to our room and attempted to fix the heater but he couldn't . Ultimately they brought in a space heater which heated the room for us. For our inconvenience they offered us complimentary breakfast. I was appalled that all they could do was comp us breakfast. If you look up the housing code a place without heating is considered substandard housing and in not habitable for human occupancy. On that note the Chaminade is substandard housing in my opinion. If they want people to stay here they need motel 6 pricing! A week after our visit they emailed me a questionair to rate their service and i wrote down this big long survey of how my stay was and how unhappy i was with the stay and no one ever called me to talk about my stay. Whats the point of a survey if you don't  reach out to the customers who had a horrible stay and get feed back on how to improve? Ultimately its a really old facility and they need to dump thousands of dollars into this place to make it nicer.

14/03/15 | Link | Rating: 1.0
299. B N.
Outdated decor (from the 70's). Thin walls. Bad parking. Graveyard by creepy entrance. Too expensive.
However..we were upgraded upon arrival free of charge. The gesture was appreciated.

10/11/14 | Link | Rating: 2.0
300. Cami H.
My husband booked us a nice weekend get away here and we were so disappointed that we checked out upon arrival.  Our immediate check out did not seem to surprise the front desk staff.

We thought that the other reviews were exaggerated about the staff and room quality versus the spa.  I wish we would have trusted the reviews because they are SPOT ON!  

The front desk staff is very cold and unfriendly.  Appeared as if the two girls working the front desk had an issue with each other but as a guest you felt the tension between them.

The rooms are small, very dated and worn.  The rooms are advertised as "luxury" and they are far from it.  Walls are thin, carpet is torn, ceilings are patched and wood trim is coming apart.  We were booked for building one and I do not know the condition of the other buildings but building one needs to be mowed down and rebuilt.  It is not a housekeeping or maintenance issue it is an old, worn out, dated issue.  The housekeeping issue we did experience in the room is that there were spiders in the room.

The spa is updated, fresh, clean and nice.  The staff at the spa is friendly, helpful and kind.

The restaurant is canned food......not too sure where the farm to table comes in.

27/08/14 | Link | Rating: 1.0
301. Phil B.
Just stayed here for Wharf to Wharf.  We had used the spa facilities before, and it is a beautiful setting with a very nice spa experience.

However, we were strongly disappointed in the rooms themselves.  When we arrived, the safe in the room we were given didn't work, and the room had a musty smell.  We had maintenance fix it, but frankly I was surprised, in the 21st century, to have a room where the safe requires a key rather than a numeric code, and there is no refrigerator in the room.

That night, when I took a shower, the light in the bathroom automatically turned off, wouldn't turn back on with motion.  Not cool.  When I got out of the bathroom, the carpet by that door was soaked.  Upon investigation, we determined the water was coming through the ceiling down the jamb of the bathroom door.

We moved the next day to a room across the hall.  The next night, the room with the wet carpet was rented back out...

Our new room had some small adventures too.  Plugs were so loose that my iphone charger couldn't stay plugged in.  Aerator in the bathroom sink was missing, so if you turned the water on lightly, it splashed everywhere.  And then...the lights in the room went out.  Since the phone in the room is cordless, we couldn't call the desk from the room...

Although they did promise a credit for the inconvenience, they forgot to put that in the bill, and the manager that promised it wasn't there when we checked out.  Ultimately, they did make that right...

Bottom line, the place needs some serious maintenance, and a change in how they service customers and keep the place maintained.  They also need to increase staff at the front desk--everytime you call, you get put on a very long hold...

The spa remained lovely, saving them from a one star review...

28/07/14 | Link | Rating: 2.0
302. martha h.
The resort is beautiful, amenities in the room are adequate, service is extremely slow and unprofessional.  It took 45 minutes to get our drinks order at the pool, and the martini is just a sad presentation in plastic cup, no olives!!!  I had martini in plastic cup from different hotels and theirs is A LOT better.
Pool is nice with a hot tub. Resort fee include the use of steam and sauna room in the spa and wifi. The property has beach volleyball court, but the clerk at the spa reception said that no one ever return the ball, and after checking the log, he could not find the time it was checked out!!! I called the front desk, and they do not have another one. How sad to just have one and no spare.
Room and bed is clean and comfortable, fitness center is well equipped.

16/02/15 | Link | Rating: 3.0
303. Leslie-Ann B.
Stayed here over the weekend to celebrate my husband's birthday. We booked through Expedia and chose it because we were getting a "good deal." After I book I find out we are also charged a resort fee which wasn't mentioned at all. At the time that was fine by me because I was excited to just get away.

Check in time is 4pm and we get there a few hours early. Since our room wasn't ready the girls at the front desk were really nice and suggested places to go in Santa Cruz. We get back after a few hours of sightseeing and the girls' demeanor a have changed. Now they're hardly smiling and there seems to be an icy chill between them. It was awkward.

We stayed in room 509 which is on the second floor and next to the spa and pool area. Why has no one else on Yelp complained about the terrible parking? My husband and I (tired from the 3hour drive and navigating thru bizarre Santa Cruz roads) we had to circle the entire grounds three times. The only way we were able to park relatively close to the 500 building was for me to stand in a miraculously free spot until my husband could get the car over there so no one else can park there. I only do that at the mall during Christmas time. HEY MANAGEMENT: either reserve parking for hotel guests or get more parking spots!!!

The room: I made arrangements for a queen room but they gave us a 2 queen bed room. No biggie. I'm not a stickler for decor so that's not important for me. I didn't notice any musty smell like other reviewers and I've got pregnancy nose so you know I'd be all over that. The important stuff was there tho: hot water and good water pressure. The linens were clean. Dust was on the window tracks but it's also facing the forest - something to be expected.

Spa: My husband and I did a couples massage. I'm pregnant and they accommodated me very nicely. The atmosphere was relaxing and the masseuses were super nice. It was relaxing to use the hot tub afterward. But I've definitely had better and the price was rather steep.

Overall, I wouldn't come back. It's too expensive and the restaurant wasn't amazing either. Honestly, it's the parking that ruined it for me.

18/08/14 | Link | Rating: 2.0
304. Tess H.
Let me just start by saying I'm not one to  complain unless there is truly something done wrong! BUT THEY LOST SOMETHING VERY SPECIAL TO ME!

I stayed here for two nights and was not impressed. The rooms were clean but they were dark & the extra sink outside the bathroom was broken & there was no mini fridge. They also REQUIRE YOU to pay a "resort fee" that gives you access to the wifi (which is almost non existent) and the pool and spa. And there is no choice in this fee yet it's not included in the room fee. On top of that it didn't help that there was a party two doors down. They were loud & rowdy. The outside reeked of alcohol & there was a hint of weed stink.

So I finally check out of the hotel & realize I had forgotten my tigger pillow pet under the covers of my bed. It's about a foot and a half long and wide and bright orange hard to miss! But they said that they would keep their eye out. Five days pass and no word. I call again and what do you know they found it! Even though I had to call to find this out. They said they would ship it to me with in the next couple of days. A week passes and nothing. I call a THIRD TIME! It ends up they sent it to the wrong address & they are going to TRY & find it...

THIS IS UNACCEPTABLE! I spelled out the street name for them correctly & they still messed it up! How hard is it to find a giant orange stuffed animal report that is was found to the inquisitive owner and ship it to the correct address!

10/08/14 | Link | Rating: 2.0
305. Karla H.
Not sure if it was me or the company but I was not thrilled enough to pay full price to go back.

1 - 2 eggs w sausage $16
1- pancakes w pecans $12
1- cranberry juice $4.50
1- orange juice $5
1- delivery fee $3

Subtotal $40.50
20% room service $7.50
Tax $4.05
Total $52.05

Plus I added $2.50 tip because the guy had no change.

Wow.

To think I wanted to get married here. Eeekkkk!

16/10/14 | Link | Rating: 3.0
306. Randy S.
Birthdays at Chamonade. We celebrated my girl friends birthday on the rainiest weekend in the last three years, and Chaminade was great. Lunch (buffet $16) for 25, than drinks and appetizers for 40 in the bar. The service was fantastic, from making reservations for several rooms to cutting the cake and cleaning up afterwards. Wow I got to hand it to them, I was assigned one guy to take care of the details and he did a great job all night.
Thanks again

17/12/14 | Link | Rating: 5.0
307. David R.
This is a very expensive place to stay for what you get.... It essentially looks like an old condominium project that is separated into different two story buildings among the property.
The room with two queens was $289+ all the added taxes =around $380.00/ night. The rooms are dated and have a weird odor. Kind of a dark and creepy layout. Apparently was some type of school before for kids...

We stayed to take a break from the day to day grind and visit Santa Cruz giving up the closeness of other beach front resorts as this was a "recommended place" and looked good online.

We were very wrong unfortunately.. The restaurant has a very small/ expensive menu and food is not that good... Definitely NOT worth the price.

Just sad to blow $800 on a one night trip in total with the family on these accommodations and food available on site.. Only one restaurant/ bar and during the day - in which the AC is apparently is left off.... Really?????  Something you definitely don't want after a 3 hour car drive and 90 degree weather here on the hotel premises.

Sad but 100% true. A true shame because the location/ grounds have so much potential.

Under staffed, out dated, over priced... Learn from me... In my opinion not worth more than $110/ night TOPS.

04/10/14 | Link | Rating: 1.0
308. Damon K.
Expensive, no safe, no mini fridge, and the rooms REEKED of a musty mold that must be old. Had to plug the coffee maker into the outlet in the bathroom.

2/10 would NOT recommend.

29/11/14 | Link | Rating: 2.0
309. Vee V.
I likey this joint! Got an old school charm...
Arrived on Saturday, valet was quick and check-in came with a free room upgrade (yaayaa). Lobby is clean, warm and inviting. The door opens automatically and you see a nice set of stairs, to the left there are lots of seating areas, coloring schemes made me feel at home. To the right is the registration area with tables full of cute decorations of miniature houses. Saying bye to Christmas...
Our room was in the next building so it didn't take long to get there. Room is huge and opens to beautiful trees and hills. TV is a bit small but who cares, i am not here to watch tv. We made reservation to eat at Linwood Bar & Grill. Great service, food was good. Afterwards, we sat by the outdoor firepit, staring into the sky and moon. If you aren't afraid of the freezing cold, grab a pool towel and walk over to the pool, hot tub is open until 11pm. BUUUURRR but it was great. Next morning, start off right with the $15 buffet downstairs before you hike on the Blue Trial...Enjoy!

06/01/15 | Link | Rating: 4.0
310. Nette T.
I stayed here for a wedding and the outdoor space where the wedding was held was tree lined and had a gorgeous view of the mountains. The room terrace was quite lovely and had a view of the trees...this, for some reason, was very comforting to me.

The venue for the wedding reception was beautifully decorated and perfect for the bride and groom. The food was okay, the staff was very efficient and the reception was a lot of fun, as it should be.

The room was nice and the beds were very comfortable. I loved how they had liquid soap, shampoo and conditioner in dispensers. I really liked this touch a lot. The walls were a little thin and we heard noise but nothing that was too intrusive. I had a good night's sleep with the fluffy pillows and down comforter.

Solid place to stay for a special event like a wedding on the premises.

03/06/14 | Link | Rating: 3.0
311. Erin S.
I attended my cousins wedding at Chaminade 20 or so years ago and not much has changed.  They added on a new deck and the spa is nice but, I truly felt like we were in a 1970s flashback much of the time.  
The room was definitely a 70s throwback, with a chained 'rainbow' lamp in the corner with a beat up table and chairs.  The bathroom had two sinks which is nice.  But, it took awhile to figure out how to use the faucet for the one sink...you have to push backwards to get the water to come out (this is good for the drought?).  
The bathroom floor had some spots and a family of ants.  
The bed was really comfortable though and the Television was fine if that is what you want to do at a spa:)
We booked a spa package for one night including room, breakfast and two treatments.  They charged us for our treatments though.  Don't the spa and hotel communicate?  The amazing Front Desk Agent 'Jolene' from Louisiana took the charges off for us.  
They also charged us tor two days use of the spa facilities even though we were there for less than 24 hours.  I need to contact them to remove this charge.  
I had a facial that left me feeling refreshed and relaxed.  Mea knows how to spoil a client.  She did annoy me when she tried to upsell a product of her own to get rid of wrinkles while in the middle of a very relaxing treatment.  She dropped it when I said no...but, it took awhile to figure her out.
My husband had a deep tissue massage and he LOVED IT.  Actually, he said it was one of the best massages he ever had.
We enjoyed the pool for a few hours.  It is heated so, its not cold.  Which was nice because I swarm laps.  
The Jacuzzi is also nice.  They have cabanas for rent for $100 a day.  Which, comes with wait service.  
The breakfast staff were great.  The chef making our omelet was very friendly.  But, the poached eggs and chorizo served buffet style were cold as were the potatoes.  And they didn't have hash browns...only new potatoes.  Which kind of bummed us out.  I am between a two and three starts here.  They have a sand volleyball court, a big lawn and tennis courts too.  This would be a fun place to hang out with the family.  Their gym facilities are terrific too.  Although they did not label the items in the shower ie: soap, conditioner and shampoo so I had to guess.  And, I would have like to use some deodorant but, they didn't have any amenities in the spa besides towels and Qtips.  
The view of Santa Cruz from the restaurant is beautiful.  But, they need to upgrade the amenities and serve better food for the prices we paid.

02/09/14 | Link | Rating: 2.0
312. Dj S.
I was very impressed by the resort.  To be honest, i almost didn't book the reservation based on the yelp reviews i read but i liked the location and the fact it had hiking trails right on the property which was one of the main reasons for booking the hotel.  
We arrived and checked in immediately and they were nice enough to upgrade our room for us.  Staff was very polite and we didn't have any issues at all.
We will definitely be coming back for a visit.

19/02/15 | Link | Rating: 4.0
313. Ben R.
My Family and I went up to the Chaminade for brunch about a month ago. The service was so friendly..... So friendly.....  My whole family enjoyed their meal. This was a special day for us, and I am just thankful that the experience was so pleasant.

Keep up the good work!

27/02/15 | Link | Rating: 5.0
314. Shana C.
Things I very much like about this hotel:
- Secluded, spread out, low-rise building in a woods like setting with hiking trails (child friendly). The heated pool is a plus for the kids.
- Beautiful patio at the restaurant with a pretty view
- Very nice bar with a big cozy fireplace and some good wines
- Short drive to beaches and town
- First floor rooms facing the back/woods have quiet patios that are perfect for sipping morning coffee or reading a book
- Rooms are comfortable and decent size

I would give it a solid 4 star rating, EXCEPT for their ridiculous "resort fee". Its overpriced, its hidden, can't understand what exactly I am paying extra $30/night for and frankly its a turn off for the overall experience. GET RID OF THE FEE, this is not Vegas or the Bahamas and you are not the Ritz.

09/04/15 | Link | Rating: 3.0
315. So H.
TOTAL WASTE OF MONEY!  Seriously not worth the cost.  The king bed room was ridiculously small, almost claustrophobic. Feels like a dorm room or room on a cheap cruise boat. The bed was terrible. Totally dated interior. The pool is something out of a bad apartment building. No character whatsoever. I really wanted to like this place but left feeling cheated, almost taken advantage of by the total lack of anything positive for the extremely high cost. The reason why this place has to be so expensive is strictly because of the location. Large treelined grounds, but still leaving you with much to be desired. I'd stay at any of the 2 or 3 star hotels locally before ever wasting a dime here again. Use extreme caution before considering to waste money at this place.

12/04/15 | Link | Rating: 1.0
316. Jonathan M.
I don't know how this place has a good reputation for its brunch. My wife and I came here for my Birthday. The service initially was good, but after they had sat us down, it was extremely difficult to get anyone's attention. There were loads of staff but they all just seemed to be milling around not paying any attention to the few tables in the restaurant. The food was also mostly overly salty, cold or had obviously sat there for a long time. Luckily we had a gift card so didn't have to pay out of our own pockets! Won't be coming back!

23/04/15 | Link | Rating: 2.0
317. J K.
I can see this being a fun family retreat. There is a pool, volleyball court, trail to hike, decent gym and lounge - a fun stay cation for the locals.

If you are thinking this is a luxurious or even partially luxurious resort, think again. The facilities are dated, the service is average, the food is horrifically terrible, and the rooms are dark and dank.

Bring your family - as most here do - and let them rough this place up a bit. No one will notice the additional wear and tear. Do not bring the wife for a resort or spa experience - you may find yourself sleeping on the couch.

26/08/14 | Link | Rating: 2.0
318. FD F.
Very nice place hidden in the ambiance of the forest. Beautiful and staff is professional and nice. However, they hit you with a resort fee and the regular price is high enough. It just does not feel right and seems like they are price gouging. It's like gas prices, they do it because they can and get away with it.

My next stay I will stay at a 3 star which is what this is and not be subject to Missalaneous fess and taxes

24/03/15 | Link | Rating: 3.0
319. Anjel S.
THIS REVIEW IS FOR WEDDINGS ONLY. I'm from Santa Cruz County and have been to the Chaminade many times over the years for parties, the spa, brunch and two weddings. The first wedding I attended was about 12 years ago and I just attended one recently. In my opinion couples who marry there just want to say they got hitched at "The Chaminade" . It's like buying a used Porsche Boxter. You want a Porsche but can't swing a 911, so you buy the cheapest model available cause I mean, it's still a Porsche right? The view during the ceremony is nice but that's it. Really, that's it. I'm giving 1 star for the food (Amazing; I had two plates) and another star for the wedding coordinator who was awesome. Folks there are SO MANY better places to get married in SC (Sesnon House, Kennolyn to name a couple). I still love this location for the spa and brunch. But there was no "wow" factor as as a wedding venue.

18/05/15 | Link | Rating: 2.0
320. Daniel B.
Amazing place awesomest place ever so pretty and fancy it is one of the best hotels I have ever seen

09/05/15 | Link | Rating: 5.0
321. Kristin C.
We were looking forward to spending some time in Santa Cruz and we were pleased to find a last minute deal online.  However, once arriving to the hotel, we realized that the pictures were more pleasing than the actual accommodation.  The hotel and the facilities are very old and dated. The clerk at the front desk was super friendly; however, we realized that her 'great recommendations' were soon to be short lived.  

She was very nice and helped us put our rooms next to our friend's rooms and she also gave us a choice of an upstairs or downstairs room. She recommended that the downstairs room was much nicer since it had access to a large balcony -- we decided to listen to her since, hey, she knows the most about this resort!  In hindsight, I should have listened to my boyfriend's recommendation of going with the upstairs room.  The room we were given was SO NOISY. We could hear every creak and crack of the guests staying above us. I don't think the guests were doing anything particularly crazy -- just walking around. The 'large balcony' turned out to just be an open sliding glass door into a wooded area (no dividers between the different blocks of rooms).

We were also disappointed because the front desk clerk said that we could reserve tennis courts and that they would be able to rent us tennis rackets and equipment. When we called later to reserve a court, we were told that they do not rent out equipment. We probably would not stay here again.

20/01/15 | Link | Rating: 2.0
322. Giemar F.
Not good from the moment we walked in. Greeted by a very long line for check-in (picture included). At first just one person seemed to be working the front desk, then finally two. Checked in, however our room was not ready, yet the check-in was at 4pm?  

Fine, we decided to go explore the area. Ended up at their Bar & Grill. The ambiance was tense, all the servers, bar tenders seemed stressed out, some were actually running around. I didn't understand because it did not even seem full. When I assessed closer I noticed most guest were annoyed. What is happening?!? Something must be happening?

Two hours fifteen minutes later the room was finally ready. Never in my life had I ever experienced this kind of wait, I was fuming! Melissa the front desk clerk was very nice, she apologized profusely & tried to explain the situation. She tried to salvage what had happened by giving us a $50 food credit and two free breakfast buffets. I thought this was  a good peace offering.

So now we are running late for our dinner reservations in downtown Santa Cruz. As we quickly make our way to our room to change  we find the very messy hallway of dishes (pictured below)..are you kidding? What else is dirty and unclean like this?

We never even used the whole $50 credit being that we were there one night only and we had reservations elsewhere.

Unfortunately the whole experience was so negative. We went there to relax enjoy ourselves and we were not able to do that at all.  Overpriced, food was mediocre, customer service and management not on point at all. Very disappointed, I will not be recommending this place to anyone or returning ever again.

I am giving it two starts because 1. The room was nice & spacious, and 2. There was an attempt to correct how we had been inconvenienced for the wait.

17/02/15 | Link | Rating: 2.0
323. Victor W.
Meh property for the price. It is secluded and I think a good spot to relax or go for a hike (one of the few unique things here).

The rooms seem clean but only as nice as a brand new holiday inn or some mid tier chain. Also there is quite a bit of hallway noise at night and morning (probably just bad insulation).

Staff is friendly.

My biggest gripe is the charging of a resort fee after you get to the property. This fee isn't shown or mentioned before you arrive. It is a very sneaky practice.

Also check out time is fairly early at 11am

15/02/15 | Link | Rating: 2.0
324. Anoo L.
We randomly decided to go to Santa Cruz on a whim, and booked a hotel through Priceline.  Chaminade looked like a good deal, with a special price of $135 for the night.  

One thing to note, unlike other hotels, Chaminade doesn't tell you about their $30 resort fee, until you're at the hotel.  This resort fee goes towards things like free valet parking and wifi.  

Since my bf is pretty tall, they upgraded us to a king size bed at no additional charge. Way to make our random Santa Cruz trip even sweeter.  

I'm still recovering from my knee surgery so we didn't take advantage of the hikes.  But walking around this place, it's beautiful and relaxing.  I definitely will come back!

26/02/15 | Link | Rating: 4.0
325. Svetlana K.
Oh, how I really wanted to love this place. The brochures, the scenery, the location all made me think this was going to be a grand experience. After all, we found out about them through a friend who got married here. My fiancé and I decided to come check it out as a potential venue/honeymoon getaway. However, what we found was less than inspiring.

This was our second visit to the location. The first time we simply were just inquiring about accommodations for the wedding. We chose a different venue but on our second trip, we decided to spend the night to see if we would even recommend our guests to stay here.

Upon arrival you are greatly impressed with the tall gorgeous trees up the driveway. You feel like wow, where is this road taking me!?! A little excitement starts to build as you approach the campus (very large hotel area). First trouble we had on both visits is understanding the parking situation. Let me just warn anyone who comes here...the numbers don't mean anything. That's right. Take your pick of parking spots because the numbers are only for their internal valet parking (if they chose to use them). So park in any space you want! That would have have been nice to know but instead we went straight to valet parking because we were afraid it was assigned parking spaces.

This place may be nice for events, but as a guest I didn't feel very welcomed. The front desk clerk asked, "How can I help you?" with just a bit of attitude. We were not off to a good start. After telling her we'd be staying here, she printed a paper and had us sign it with many signatures. It looked like a mini contract. "Sign here, initial there..." Geez, we're just staying the night not buying a condo. And they tack on an extra $27.50 a night for using the amenities. As if the price per night wasn't enough. Really? Then why advertise your nightly rate if that really isn't the price? Ridiculous if you ask me.

When I asked her about the parking situation I got the "It's complimentary valet parking" response. As if it were beneath someone to want to park their own car before coming into the main lobby. Well, pardon me for wanting to decode the parking situation! I didn't let that stop me from asking further what does it all mean. Basically any open space you see up the hills and below the hills is fine. Even the ones near the front entrance. So there you have it. You don't have to feel foolish because I asked for you!

When we got to our rooms, they were just okay. All the buildings outside of the main lobby area feel like their getting older now, and need some updating. For the price we were paying per night, and the attitude we got at the counter, you'd think we were at the Ritz Carlton. You have to either be up-to-date expensive, or old and charming. This felt old without the charm and expensive. Not a good deal for the price your paying.

As we got settled in I set my phone down on the night stand. I'm not sure how often they dust but when I picked up my phone it was completely covered with dust particles. I was really grossed out. I wiped my phone off and took a trip to the Spa.

Everywhere I went there were pretentious guests walking about, who never look you in the eye but yet this was supposed to be a relaxing getaway. Felt very cold to me. We obviously didn't fit the type of clients they're used to serving.  I was sitting in a rocking chair trying to absorb the sun, but I never felt more uncomfortable in my life. We left for dinner and breakfast times because the thought of mingling with any more of the guests or staff was making us nauseous.

This hotel feels like it best serves business travelers and wedding guests. I can't say I'd recommend coming here for their hotel accommodations or relaxing enough to use their spa treatments. Sorry but this whole experience was deeply disappointing.

20/01/15 | Link | Rating: 2.0
326. Tom S.
This is a very beautiful property.  There is a nice pool and spa and the grounds are quite nice.  The staff was friendly and helpful and the rooms were clean, but the decor shows signs of serious wear and is decidedly dated.  The walls are not well insulated so you hear every sound in the halls and adjoining rooms.  Bring ear plugs if you are sensitive to noise.  Housekeeping began knocking on doors at 8:00 AM.  A bit early for a "resort".

As others have mentioned, when you arrive with a paid reservation you are still hit with a mandatory $30/day "resort fee".  In my opinion, if a fee is not discretionary then it should be advertised in the room rate.  This is just a way of making it appear cheaper than it is but winds up feeling more like a deceitful business practice.  This is a low-class stunt.  Just be up front about it.

Probably wouldn't stay here again any time soon because there are better values to be had in the area.

03/04/15 | Link | Rating: 3.0
327. yasmine k.
I feel bad about leaving the two stars because from other reviews it seems like they do try. I will say, we did not try the restaurant or bar, which other locals recommended to us. My review is just for the ROOM (611) and HOT TUB:

CONs

1) The BED was springy and dipped in the middle. NOT COMFY.

3) The room was DARK. Only one window and it was small for a hotel room. Even in the morning when the sun was shining and the curtains were wide open it was just dim in there. A good architect will usually take the sun's path into account to make sure rooms get enough light.

4) Very random / old looking decor that gave the room a STALE feeling.. a cross between 70's and 90's. Not the "best-of" either.

2) Overpriced meals on room service is normal, but they actually have overpriced meals PLUS an 8 or 10 dollar DELIVERY FEE?! (This is in addition to the daily resort fee?) PSSHHHH!!! We could order food from across town for FREE, so that's what we ended up doing. Pretty glad about it because it was bomb Thai food. The room service delivery fee just made the place feel mismanaged.

5) Hot tub jets seemed broken and oddly placed. They were set super low down so that they hit your bum, but didn't have much pressure at all. It was kind of just a gurgle.

PRO's

1) Woman who checked us in was nice

2) Santa Cruz is BEAUTIFUL, so if you've got stuff to do out and about you probably won't spend much time in the room anyway.

3) I think the pool was saltwater, which was nice.

04/05/15 | Link | Rating: 2.0
328. Heather M.
Wish I had another star to give.
What a great place with stellar hospitality. I was worried due to some of the reviews... However the staff at this resort is top notch. My husband and I were celebrating our 1st yr anniversary and they went above and beyond to make sure it was memorable and special. We are at the restaurant on site and it was splendid! Our waitress (I think she was from Germany... Can't remember name) was very friendly and attentive.
Thanks for the great experience.

08/04/15 | Link | Rating: 5.0