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Ocean Echo Inn & Beach Cottages in Santa Cruz, CA

Ocean Echo Inn & Beach Cottages in Santa Cruz, CA


A hidden gem with direct access to the beach at Sunny Cove, a favorite local beach between Santa Cruz and Capitola. This property has a private and charming location with quaint rooms and cottages where you can spend the day on your romantic get-away, enjoy fun family events and eat at great local restaurants, then return to the soothing sound of ocean waves. A short drive to the Boardwalk and Wharf.  We have limited pet friendly rooms, extra charge applies.  Call for availability.


Established in 1977.

The two story main house, which was build around 1930, is the center of Ocean Echo Inn & Beach Cottages.


Company Info:

Rating: 3.24

Address: 401 Johans Beach Dr, Santa Cruz, CA, 95062
  • Mon: 12:00 am - 11:30 pm
  • Tue: 12:00 am - 11:30 pm
  • Wed: 12:00 am - 11:30 pm
  • Thu: 12:00 am - 11:30 pm
  • Fri: 12:00 am - 11:30 pm
  • Sat: 12:00 am - 11:30 pm
  • Sun: 12:00 am - 11:30 pm

Hotels in Santa Cruz, CA



Comments (58):

1. Michal E.
I love SC and it loves me! Having lived in Santa Cruz for almost 5 years I try to come back as often as I can. As the years have passed less friend live in town and so I find myself having to find a place to sleep. I stayed here in 2003 with a bunch of friends, barely slept, hung on the beach all day and ran around town. From what I could remember, I loved this place. So when I decided to kidnap my fiance' last week and thought about the perfect place I booked us room #5 here. We cruised into town and went straight to the Tea House for a massage and soak, then some dinner, and finally checked in. The little cottage was cute, we immediately got into warm clothes and headed to the beach. Wait let me rephrase that, walked 20 steps to the beach. This is what is so special about this place, the Sunny Cove beach is right there. Anyway I give this place actually 3.5 stars because the bed was hard as a rock, the walls are a little thin, and it is a bit overpriced. But the shower was clean with an ocean view, sun shining in the a.m., good pressure, a private deck with a bbq, ocean view and a kitchen. I highly recommend the OEI if you are planning a week in SC and want to have a kitchen plus amazing beach access.  And I am sure off season prices are more reasonable, I will come back!

01/10/07 | Link | Rating: 3.0
2. Maria M.
Spent an overnight at #2 cottage. Very old, run down cottage. Needs improvement. Front desk very unprofessional and not accommodating. Regret our stay, very pricey - paid $203 due to high peak season (Memorial Weekend). Worth about $50 IMO. Access to Sunny cove beach is nice.. that's the only thing worth mentioning on this review. Very disappointed! Don't stay. Save your money and stay somewhere else!

31/05/10 | Link | Rating: 1.0
3. Sue J.
My son and I stayed here summer of 2010. It was more than we wanted to spend but it was graduation weekend for UC Santa Cruz so we had few options. The website made it look cute but don't be fooled. The room was dirty (cobwebs, cheeto on the stairs, dirty coffee cup in the kitchen..really disgusting) During the middle of the night, we heard a loud sound that sounded like someone was trying to open the door, but soon the skunk smell told us it was a skunk inside the wall. There was no screen on the bathroom window and bugs were coming in. We asked for a refund the next morning, but the woman at the "desk"(who was usually sitting outside having a cigarette) said I should email the mgr which I did. He was not willing to budge. I notified the Better Business Bureau who couldn't do much either. Don't do it, it's a rip-off

29/06/11 | Link | Rating: 1.0
4. X A.
Overpriced and gross. The walls were really thin, and though the desk person was nice enough to ask our neighbors to turn down their TV so we could sleep, there was still a lot of noise. The room was clean but the pathway leading up to it was littered with cigarette butts and even a used bandaid. Proximity to the beach was nice, but I would rather walk a few more blocks for something worth the price.

24/08/09 | Link | Rating: 1.0
5. Cyndy H.
This is the WORST place we have ever spent a night.
We were in room #15.  
If I could give a rating of ZERO I would. Any flea-ridden, bed bug infested motel is better than the Ocean Echo Inn..  
Two people and three dogs paid $235 for one night.  
What a complete rip-off!!!.
The bed was so small and uncomfortable, I slept on the floor with the dogs (glad I brought my own mattress).    
The plastic chair outside the room was broken. I fell out of the chair when I first sat down.  The owner's should be concerned about the liability a broken chair posses.   Fortunately, for the owners I am not the kind of person that sues people.   BUT at $235 a night the owners could spend $10 and buy a good plastic chair as well as a good sized mirror for the bathroom.  
The room was disgusting.  There was no tissue in the room; a very small mirror (4' X 12") in the bathroom;  no extra blankets; the bath towels were too small.  The room smelled and there was only one small very old single pane aluminum window to open.    The locks on the window were not functional. The bathroom was filthy, especially the bathtube.  We were kept awake most of the night because the refrigerator was broken and made a horrible noise.  There were no security locks on the door, not even a security chain.  It is a good thing I travel with my Rottweilers.  
The Ocean Echo Inn is a complete rip-off.  The cove is very small,  dirty with garbage and there were too many people for the size of the cove.
The owners should be ashamed of themselves for ripping off the public with false advertising.  This is not a charming establishment and is actually a horrible place to visit let alone spend the night.
I guess I know why the Ocean Echo Inn was the only place in town that had a vacancy.    
Perhaps it is just me, but at $235 a night I expect a clean, quiet, comfortable room.  

18/10/11 | Link | Rating: 1.0
6. Richard R.
This place seems to be on the upswing.  The new owners are dedicated to erasing what you'll read on the pre-2010 Yelp reviews.  What we enjoyed about our stay were: 1) close to the beach, 2) short drive to everything in Santa Cruz, 3) the kitchenette, 4) the outdoor patio with a view of the ocean.  

Areas that still need improving are the soundproofing between the rooms.  We were in room #7, which is attached to #8, and #9.  We could hear all of the conversations of our neighbors including their snoring.  We used earplugs and put on background music, but one shouldn't have to do this.  

In terms of price, it is pretty much in line with other similar Santa Cruz establishments. Santa Cruz is simply a pricey place to stay.

Overall, I'd say that this would be a great place for a family vacation.

14/02/11 | Link | Rating: 4.0
7. Aly C.
Once upon a starry starry night, wait...that was our ceiling in cottage #16 at the Ocean Echo Motel & Cottages. Yes, there are glow-in-the-dark stars on the ceiling. That's just the start. Amidst the seventies-style furniture and hand-me-down utensils in the "kitchen," there is, also, a creepy door that leads to ?, the most hideous curtain in the world for a closet door, and  a shower that is better (and safer) untouched. We chose this place because they said it was "pet-friendly." Let's just say the policy is NOT on the website for a reason. There are multiple fines for disturbances, accidents, etc. The pet cannot be left in the room unattended. There is a "puppy" towel for the pet to sleep on, and the pets are expected to be kept off of the furniture. To make matters worse, the walls are paper-thin. They put us in a room underneath the office. If you can imagine loud footsteps waking up the dog and us multiple times throughout the night, that's an understatement. We even had to sleep with the music loud to drown out the footsteps and outside noises. Some other annoyances: parking, uncomfortable bed, bathroom space and one tiny mirror. Breakfast....yeah, we'll have it somewhere else. The worst part, this place has serious potential to be amazing in an awesome private beach location.

24/02/13 | Link | Rating: 1.0
8. Mindy J.
My husband and I stayed two nights  in a studio cottage room and it was very comfortable.  Like that it's a short walk to a beach in Santa Cruz so easy!   The managers were very friendly and accommodating.   This is a hidden gem and we sill be back with the grandkids!  Minday and Marty, Placerville, CA

14/10/12 | Link | Rating: 4.0
9. Laura M.
These people are criminally capitalizing on an excellent location by overcharging for rooms that are . . . not good.  The best I can say about it is that they refunded my money for the second night.

When I walked into a $145 room that was barely large enough to turn around in, and worse than shabby at best, I was truly on the verge of tears.  

The carpet was stained, worn and had holes in it near the restroom.  The paint was chipped above the saggy, small bed - the bathroom door wouldn't close all the way as it was blocked by the handle of the tiny refrigerator whose extension cord ran out of the bathroom into the closet that was the actual room.  There were holes in the wall above the sink and the finish on the dresser was destroyed -- it looked like something I wouldn't have bought at Good Will when I was 19.

I was so shocked and dismayed that I went down to speak to the young man at the front desk, who, although, polite could offer nothing concrete in the way of consolation and only repeated to me "the carpet is only a year old".


It doesn't (*&Kin' matter how old it is.  It looked like the cheap threadbare institutional version in the first place and if you're going to charge over a $100 for a room, the carpet should be, at the very least, in tact.  We cancelled the reservation for the second night and went elsewhere.  I still get angry when I think about this.

15/09/08 | Link | Rating: 1.0
10. L M.
So my husband surprises me with "pack your bags, your mom's gonna watch the kids for us!"

And I have to say - some people are just haters.

This place was a nice little escape. We were in #8, king bed, kitchenette, shower with a glass door (not just a curtain). The color scheme is definitely... eclectic. Plenty of room for a mom & dad to just have a chill night out.

It also appear to be independent and owner operated. Bill and his wife. They live in the main building.

The overall layout is such that multiple property owners (hotels and private homes) are all jockeyed for a view of the ocean. Everyone is in this mini valley on the way out to the sand. The view is limited at best. There's multiple buildings and every room is different. The owner was happy to show us around to pick the room we desired. Monday night in October = empty rooms. (Win for us!)

Looking at the bill we got a good deal for $138.50 total ($125 +tax). We arrived late afternoon and were out before 9am. TV, alarm clock - though doesn't everyone use their phone as an alarm nowadays?

-- VERY quiet. We heard practically nothing overnight.
-- Room was very clean, perhaps too clean - the bleach fumes were very strong. Bathroom was *sparkling,* little paper "seal" on toilet seat.
-- Little kitchen area came pre-stocked with coffee, small appliances (toaster, coffeemaker, microwave), utensils, cups, plates, 4-burner gas stove, fridge - nothing matched as a set, but I'm fine with that. Little sponge, dish soap, and kitchen towel left out for you to tidy what you use (though I'm sure they double check because everything we saw was very clean).
-- Bathroom had 2 towels, 2 washcloths, towel mat for floor, in-wall hairdryer, extra wrapped roll of toilet paper, 2 wrapped plastic cups, little travel 2-in-1 hair care, lotion, 2 mini bars of soap.  **Before people scoff at the small portions, this is a very eco-friendly set up which is why I list this as a pro. I'm sure if we needed more Bill or his wife would have been happy to provide. Fact is, we didn't, so it was perfect.
-- Good water pressure.
-- TONS of pillows. I think there was 6 standard size feather (alternative?) pillows. They didn't feel like my feather ones at home but they weren't foam-filled either. And none were decorative throw-on-the-floor-before-you-lay-down pillows.
-- Sheets were *sparkling* white and what I assume made the strong bleach smell. Also had mattress pad or possibly thin topper, thin knit blanket and thin down (alternative?) comforter. Kept me plenty warm on 45 degree night (windows open) with comforter only across our legs.
-- Small shared deck behind main building with as good a view as you can get of the water. 2 tables, 8 chairs - 1 reg height, 1 bar-table height. (I also noticed a stash of boogie boards in plain view. If those were the owners' private stash I'm *positive* he would have let us use them. I saw no mention of equipment rental costs anywhere.)
-- The shared decking and railing was made of the wood composite stuff. Good eco choice and it was very even/stable. Some of the other railings and stairs were getting a little uneven and decayed. I did notice a large stash of the decking planks and when we arrived Bill (owner) was actively working on replacing a couple steps in the front garden area and I assume the other spots will be gotten to as he is able. I also appreciate that he got the slightly pricier composite planks - they stand up better to the salty wetness.
-- Friendly owner/operator/manager.

-- The low flow shower head is a nice eco-choice but it was insanely loud. Like my ears were ringing for 10 minutes after shower kind of loud. I found if I tweaked to get the lowest flow but proper temperature, the noise was a little less. The glass door also didn't quite shut but I didn't feel any draft and water didn't flood the bathroom - non-issue for me, just noticed it.
-- Cute little nook of a closet with no hangers. Wasn't a problem for us but I'll have to remember to bring my own next time.
-- Property lights on all night long, right outside window.
-- Metal blinds had some damaged slats thus making it difficult to block light. I would have preferred all open anyway.
-- Duvee had some light spots, but for being a pure white cotton blend it was holding up fine. It was laundered, just lightly stained.

This place is no Hilton but if all you want is a little hideaway, consider this Inn. It's my family's new go-to spot. Not popular and crowded but within biking/driving distance of anything you'd need. I can't wait to bring the kids and try one of the bungalows. I'll update review after that.

This place is germaphobe friendly in my opinion. While it was a bit worn, it was clean. Though on principle I still refuse to touch the remote and duvee. ;)

Note: The steep hills may not be best for non-powered wheelchairs or those that get vertigo - but there is full access to most rooms.

19/10/11 | Link | Rating: 4.0
11. Mark V.
Did my tastes change or did the place go down hill?  This is the question I ponder.  

My wife and I stayed here way back in 1999 . . . and loved it.  The unit we stayed in was something out of a late 60s bachelor's imagination: wood paneling everywhere, tikki furniture, and a cool porch with a privacy wall, BBQ grill and a view of the ocean.  So cool.

Flash forward to 2009: we stayed in the same unit.  Now, the upside is that the owners are pet friendly, and pretty accommodating of, say, requests to check in early and check out late.  However, in the unit, the painters had done a haphazard job painting over PART of the panelling with some bad grey-green water based paint.  Thus, the room is a frankenstein of red carpet, grey-green walls, and wood paneled ceiling.  Moreover, they removed most of the furniture, and replaced it with a fold out bed.  (WTF)  Also, the view is gone; as in, the neighbor built a monster home.  

Finally, the little details: no alarm clock in the room.  No hangers for clothes.  The chairs in the kitchen area are way-stained on the padded seats. (Gross)  When we arrived, there was a cigarette butt on the outside patio table.  The dead bolt latch was missing the wood reinforcement in the door frame.  There is no shower curtain in the shower, only a liner (so go figure what happens when the hot air updrafts when you shower).  

I could go on, but why bother. The place is in a killer area of Santa Cruz, but Ocean Echo really needs a thorough renovation to  justify the prices charged.

15/03/09 | Link | Rating: 2.0
12. Ashley R.
I'm a bit reserved about writing a review for this place, because, selfishly, I kind of don't want other people to find out about it, but I suppose I should support a good business and spread tha luuuv. This place is a very affordable hidden gem.

My mom rented a small cottage here for labor day. Its off the beaten path on the far end of Santa Cruz towards Capitola. The room had its own mini kitchen, bathroom, dining area and bed. It was one of the medium-sized rooms and in the middle of the price range for the rooms, as well. There are bigger cottages that can sleep 6 and smaller ones for a more intimate affair. This is not the fanciest of places. It seems a bit worn and lived-in.

There are decks with BBQs, dining tables and lounge chairs scattered throughout the small building complex. Many of these decks have a serene view of the small beach cove right next to Ocean Echo. It was so relaxing to BBQ with family and friends while looking out on the ocean.

The Inn is adjacent to a small beach cove. This is an awesome beach. Its far enough away form central Santa Cruz to not be too crowded. The best part is bonfires are legal at night. My friend and I ended our evening building a bonfire in the sand, drinking wine and philosophizing while listening to the sound of the ocean and watching the blazes of distant bonfires.

03/09/08 | Link | Rating: 4.0
13. Roger G.
Simple story:

The first room they gave us had an animal scratching inside the walls. The second room had an unlocked back door leading to a storage room with stairs leading to the upstairs office like something right out of a B horror movie. Both rooms had a funky odor. The people were friendly but seriously go elsewhere. The rooms are disgusting.

29/11/08 | Link | Rating: 1.0
14. Jessica P.
My girlfriend & I reserved a room about a week ahead of time at this inn. The pictures on the website make this place look a lot better then it really is. We walked in & the owners of the inn were arguing. We paid $140 for 1 night. I thought it was ridiculously overpriced for what was offered. Sunny Cove Beach is right behind the inn but as beautiful as the beach is, this place isn't worth it. The whole room looked like it was stuck in the 90's. It was also ridiculously hot in there. They didn't even provide any travel sized toothpaste or soap to wash your hands with! The walls are really thin. I could hear everything the couple in the next room were saying. I would definitely not ever stay here again. The price was ridiculous & the service was mediocre. The atmosphere was not very nice either. I don't recommend this place at all.

22/07/12 | Link | Rating: 2.0
15. Sarah J.
I really wanted to like this place as I'm always trying to help out small business owners and stay in "quaint" cottages rather than pricey hotels.  We paid $210 after taxes to stay one night over Memorial Day Weekend in a king room.  For a last minute situation it wasn't terrible, but I would not recommend it for the price and the quality.

-Near a small beach - we walked down to it in the morning and it was generally pleasant
-Friendly staff
-Warm room - SC can get really cold at night but the heater in our unit kept us plenty warm
-Comfortable bed (although my boyfriend disagrees)
-Plenty of parking

-Paper thin walls.  I'm not kidding.  I could hear literally every word of the conversation being had next door to us.  I could hear them cough, sneeze, even walk around their room!  Thank goodness we'd brought ear plugs because the ppl next door were up til 2 am.
-Price.  $190/night for what's really a dumpy motel.
-Cleanliness.  We got a room with kitchenette but it was so filthy I didn't dare touch anything.  The carpet was fairly dirty as well.  
-Small bathroom even smaller towels.  Like, comically small.
-Our toilet leaked.
-Bad location.  You're not walkable to any nice restaurants or attractions (just a BBQ place and a taqueria if that's your shtick).  We took cabs back and forth to dinner to avoid driving, but it's definitely far from the wharf or downtown SC.
-Cheap breakfast.  Pre-packaged refined carbohydrate bagels, sad unripe fruit, and high fructose corn syrup yogurt.  Not exactly "breakfast" - more like "convenience store food."

31/05/11 | Link | Rating: 2.0
16. Colleen B.
Well, I did my homework and read up on this place, since the website leaves much to the imagination. Since we were here in the winter, even on a holiday weekend (President's Day), it was easy to book a room. We got cottage #2, which is perfect for our needs (family of 4). Basic, basic, but I knew what we were in for. No issues with cleanliness, upkeep, heating, etc. I was pleasantly surprised. I think both sides of our "cottage" were occupied, but only heard a bit of the neighbors' voices/tv for a short time on the 2nd night through the previously mentioned thin walls. Not bad. For the location, I think it's a great place to stay for a quick trip. 4 stars only because the website doesn't give you much info, and the cottages are rather crowded close together. But the people running the joint were amiable, helpful, and available. Free wireless internet access a big plus.

hints: bring a few board games, a dvd player to hook up to the tv, and maybe a larger trash can because when we ate in the room, we filled up the tiny cans quickly. Our room didn't have a kitchenette, but did have a mini-fridge and microwave, so you'll need to bring utensils/paper plates/napkins, etc. It does have a coffee machine and a few well-used mugs.

All in all, an excellent weekend and very nice stay for the basic beach trip. We'll be back.

24/02/11 | Link | Rating: 4.0
17. Melanie B.
Brought my sweet self down to SC for a Valentines Day vacay - solo! Needed some R&R, & found the perrrrfect place for it here at the OE!! After doing quite a bit of research on hotels.com , etc., I checked my fellow yelpers... Altho the reviews are mixed, I booked a 2-room cottage just a few days in advance. (thank goodness for off-season!) Arrived Tues. evening, & this is what I found:

The Inn was as cute as could be, Lorena the manager was friendly and helpful thruout, she showed me the deck and ocean view - wow! My cottage (Moonraker #4) was better than I'd dreamed!! Pitched, beamed roof, panelling & wainscotting, serene sage-green paint, nice little kitchenette, lots of windows, and a daybed instead of a couch on the beach side! (Guess where I slept most nights, instead of the king-size bed in the other room?!) Between the accomodations and the location, Ia single person (me!) could soooo live here!! I even added a couple days to my stay cuz I enjoyed it so much!

And no, it's not the Hilton!! It's funky, it's unique, it's totally Santa Cruz-y! There are imperfections, mismatched dishes, etc, but hey people, it's called CHARACTER!!! Lorena mentioned they'd done some renovations in the past few months, so any prior issues have hopefully been cleared up.  I have NO complaints about the accomodations, save the wi-fi connection was totally hit-or-miss. But hey, makes me get off my butt and go out & see the sights!

Thanks Lorena, for making my V Day vacay such a pleasure! 5 stars, 2 thumbs up & 1 biiiig hug from your biggest fan!!

16/02/10 | Link | Rating: 5.0
18. William V.
hadn't stayed here for a few years (since an ownership change and managers) and am happy to say this place is as cool as ever ... great location (sits on its own little cove), great ambiance, and it was even a tad cheaper than my last visit ... i scored room # 12 on the top ... best view of the cove and ocean proper

02/11/12 | Link | Rating: 5.0
19. Yo K.
My husband & I had a unique stay with this establishment - perhaps this colors our visit in a way that most visitors won't get to experience.  We got married in the Santa Cruz area (fall 2009) and wanted to find a place that could serve as a mellow Base Camp for wedding operations & unbridled shenanigans with easy (illegal) beach bonfire access.

After looking all over and found nothing to match our own thrown together quirky style - We found it here!  Between us, our bridal party and family we rented out every 'cottage' that they had.  [We also reserved the 2 inns across the street & had a block at the Capitola Hotel.] The picky people who wanted resort luxury had the option to find it somewhere else, because this isn't the place for that.  

The rooms are peculiar to say the least.  They aren't really cottages in a typical sense.  Every room is completely different from the next - as happens when an existing set of small buildings is turned into an Inn.

One reviewer on Trip Advisor used the term 'Beach Shacks' in a more venomous way - but if looking at aptly described 'Beach Shack' from the nonchalant "surfing beach bum who'd just as soon sleep in a car to be close to the beach, but ooo this place has a bed" way, then they'll deliver.  

It is a place that is paired down, moderately clean, simple, tight, and a bit musty, with clean sheets, feather blankets, make-do bathrooms, outside nooks, crannies, and patio, with access to a private cove that you can maybe get away with your illegal bonfires - We Did!  (The cops were called to us on the beach twice - but they didn't care what we were up to).

The Staff let us do what ever we needed.  Helped setup for a Hawaiian BBQ Takeout rehearsal dinner on the premises (that's how we role) that more that 50 people attended & they welcomed ALL our other non-guest visitors for the whole 3-day weekend.  

They could definitely use a good, crisp, thorough make over (paint/furniture/fixtures/floors/the works). If they did they could be comparable with the Dawn Ranch Lodge on a micro-mini scale.  But it would no doubt be recouped in the reservation costs and illumination of the No-Vacancy sign.  

They gave us weekday pricing for the weekend dates and went out of their way to provide.  We had over 15 couples calling in for months to reserve spaces everyone was taken care of quickly. We all had a great time!

But ... we were also pretty tipsy or exhausted the whole time so I couldn't tell you if there were spots on the carpet or rust on the fixtures.

15/07/10 | Link | Rating: 4.0
20. Danielle S.
I loved this place a lot! my boyfriend and I stayed here just to get away and relax. Our cabin #4 was very cute, comfortable and had everything we needed. we could see the cove from our door and it was so beautiful. I think it's perfect because they updated where necessary yet they still left some of the old character to the cottages. The owners were very pleasant and suggested places to go. I would definitely go back!

06/05/13 | Link | Rating: 5.0
21. Duncan M.
So, first off, a reminder: this is a *motel*. Not a hotel.

Secondly, it's pretty much on the beach (just a few yards from it).

Thirdly, it's in Santa Cruz.

Due to the first point, there should be no surprises that one might not get resort-style service and amenities. Due the the second and third points, folks shouldn't be surprised at the prices.

These aside, the experience that my family and I had was simply phenomenal. I've traveled across the country 6 times, and have stayed in countless motels. This is THE BEST motel I have EVER stayed in. Period. Here are some facts to consider, if staying at the Echo should become a possibility for you:

* My wife, two kids, and two dogs stayed in cottage/suite #1 for $145, before taxes. (We came in late and struck up a good rapport, so they waived one of the dog fees for us; it was also during off-season).

* Everything was super-clean: rug, wood floors (laminate), kitchen, bathroom, linens, etc.

* The service was fantastic: the owners (husband-wife team) were very friendly, good communicators, truly cared that we had a good stay, really love and are proud of their property (as they should!).

* The beach took about 1.5 minutes to walk to. At low tide, there is easy access to the much larger beach just south of the cove.

* There's a great (and *super* friendly) neuvo Mexican place a block north. Across the street is a highly-rated tacqueria, and a short drive away is the best breakfast in the area (Harbor Cafe).

Summary: we'll be back! We're making this our home-base for exploring Santa Cruz.

If you hate it, don't come back! More room for those of us who love this place :-)

Note: Given the context of this being a motel, I give a full five-star rating. Given the context of a Santa Cruz beach stay, I give it two "$" (out of 4 possible).

02/01/12 | Link | Rating: 5.0
22. Marc H.
Clean, comfortable, cozy with access to a very quiet beach just steps away. Don't expect major thrills, but for the location and price we'll be back.

09/12/12 | Link | Rating: 4.0
23. Inconspicuous V.
Took a trip here for a surf trip with my son. Great location and place to stay. Centrally located with some great areas to get to the water and also throw rocks in the ocean(son's favorite sport). The mold-stained shower curtain and the old yellow-saliva-stained pillow underneath the new pillow cases would be good reason not to bring my wife here though. The little things of cleanliness will make either make or break a hotel stay for my wifey. Not so much when on a surf trip. But we did have to overlook that.
Oh, and my camera got taken (most likely) by the cleaning person. That $1,700 camera I brought on the trip to take pics of my son's(4 yr/old) first surf trip. Left it in the room after checking out. And guess what? They can't find it. Understandably, a couple of people had stayed there since my realizing that I did not have it.  NOTE: do not leave anything in the room on your departure from the Inn.

11/11/12 | Link | Rating: 2.0
24. Chef daniel B.
Ok, we had to see for ourselves. We stayed in #10, and it exceeded our expectations. Keep in mind that some people really have to vent and or they really had a bad experience...we had a blast. Sandy cove was a close walk, the beach and waves were blessing us after leaving the 105 inland temps. The two story was fun and clean and there was a fenced yard...it met our dog roxy's approval. The management was friendly and accommodating of all our questions and needs. good Da kine Hawaiian food right around the corner.  I say, sometimes you have to just do it!! Thanks for the memories Mark and Donna.  D. Bell

02/07/13 | Link | Rating: 5.0
25. Danielle G.
Reading the reviews I definitely didn't know what to expect when a friend declared we would be staying here for her birthday two weekends ago. We had #1 & #3
Here's the breakdown...

Access to Sunny Cove Beach
Pet friendly
Grass for dogs
Friendly staff
Kitchen amenities
Reasonable prices ($160 night/4 gals plus taxes)
Decent parking

Not too cool but manageable:
$25 fee per dog
Low water pressure
Leaky shower
Squeaky trundle bed
More blankets please

Bottom line: I'd stay there again but probably one to two days max.

Btw: the beach and area around is kind of a party area. I didn't really hear much noise in the cottages though.

05/04/10 | Link | Rating: 3.0
26. Justine T.
Do not stay here! I have stayed here in past with no problems but under current ownership I was very unhappy when I stayed in a cottage here this year. I booked a few weeks in advance and was happy they allowed dogs. However on my drive up from L.A. I called to let them know when I would arrive and they informed me there would be ongoing construction during my stay.  I told them I should have been told they were renovating a room when I booked because I would have gone somewhere else.  They then informed me construction would be happening until past midnight since they needed room ready for weekend because it was booked. I told them I would see if I could find alternative lodging with my dogs but everywhere was full. I then asked if new owners could be called because I wanted a discounted rate which is normal for this type of inconvenience and disrupton of enjoyment of the room. The owners flatly refused. I also had two bedroom cottage and two cars and they only gave one parking space.  Street parking is very limited and on Friday and Saturday nights there were big fights among locals at this beach with police showing up.  Needless to say construction noise ruined my stay.  I won't stay here again unless there is new ownership.

26/07/14 | Link | Rating: 1.0
27. April W.
Ocean Echo is our favorite vacation spot for our family. The rooms are quaint and spacious, Sunny Cove beach is a hidden gem , and our kids always feel at home when we stay here. It really is a relaxing spot with that quintessential Santa Cruz vibe.

13/07/13 | Link | Rating: 5.0
28. Austin J.
The customer service at Ocean Echo was so bad I actually didn't even end up staying there. However, I did feel that their legendary lack of help was quite noteworthy. After six phone calls, each time with the same request, each time being told I'd receive a call back, I was ignored and given the complete run around. I should have paid more attention to all the bad reviews on multiple other travel sites before having booked there. If this is how bad they treat potential guests, I wonder how poorly they treat you once they actually have your money. So many better options.

02/10/13 | Link | Rating: 1.0
29. Stephanie M.
After reading so many negative reviews, I started questioning our choice to stay at this Inn. However, our experience could not have been more enjoyable. Contrary to what we read, the Inn was very quaint and settled in a nice little neighborhood. The grounds were well cared for and the cottages were cute. We stayed in a cottage complete with a very clean and usable kitchenette (stove, oven, nice sized fridge). The bathroom was the perfect size, as was the closet, and water pressure was awesome. I came prepared for noise, but it was very quiet. We had a view of the trees and the beach was within walking distance. The staff were hospitable and freely recommended nearby restaurants. In anticipation of our arrival, they had even turned up the heat in our room.

We chose this area due to its proximity to Capitola, which is an easy and relatively close drive away. We were very pleased with our experience and we intend to return.

16/03/12 | Link | Rating: 5.0
30. Justine S.
I stayed here for 2 days while I ran a half marathon in Capitola. This place is so cute and quaint! I wasn't expecting it to be so well maintained considering how old it is but I was pleasantly surprised. The view is amazing and my husband and I loved the main deck because it looked out to the beach and ocean and allowed us to soak up some much needed sunshine and just relax!

The room and bedding were clean and the shower had great water pressure! My only complaint is the mattress was really hard and not comfortable at all. The pillows were very soft and comfy though! We will definitely stay at Ocean Echo next time we are in Santa Cruz!! :)

20/05/13 | Link | Rating: 4.0
31. Bella L.
This place is a quaint get-away with bungalows pretty close to each other, nothing fancy and yet all you need. It's clean and has character! Paul the manager was very friendly. We asked for extra blankets and got them right away. I had a rescheduling problem and  needed to  leave one day early during the Christmas holidays. They could have charged us for that extra night since we passed the canceling deadline. Instead  Paul and his wife generously chose to accommodate us. During the 4 days we were there, we noticed some remodeling work done in a couple of units. Our suite must have been recently remodeled because otherwise I don't see what people are complaining about.  The exterior paint was fresh everywhere. Our unit was very comfortable for 4 and had a charming ocean view. Right next to our room was an outdoor patio with tables and a BBQ available to the customers. We were made welcome to use all the facilities. The location is fantastic, up the hill from a secluded and clean beach cove.

16/01/14 | Link | Rating: 5.0
32. Irina R.
Great place, kind managers, very family friendly.  This is perfect for weekend getaway for couples, families, friends.

08/04/14 | Link | Rating: 5.0
33. Cathleen C.
I love this place! It is cute and a little funky; walking distance to the cove and dog friendly; the grounds are nice and clean. Remodeled rooms are lovely, but older and funky works for me, too. My only complaint is that they were not flexible on check out times. I had an appointment and needed a place to hang out for a bit, really wanted it to be in the room, but had to go to People's coffee instead... :)

09/04/14 | Link | Rating: 4.0
34. Clay G.
Clean, quaint and a great atmosphere. They set us up with a pac n play for our baby, and a pullout for our toddler.... and we loved it. What a great getaway! We will go back for sure.

16/04/14 | Link | Rating: 5.0
35. Lindsay M.
I truly wish there was a ZERO star review. Don't waste your money on this dump of a place. The customer service is the ABSOLUTE WORST!!!! Pray that you don't run into ANY challenges durning your stay, otherwise be prepared to deal with the least accommodating staff ever. I travel a ton for work and for pleasure and I would NEVER EVER give this place another thought.

17/09/13 | Link | Rating: 1.0
36. Cristy N.
What a find! This Inn sits right on a pretty secluded little beach, we felt like we stumbled upon a quaint little gem in Hawaii or something! The cottages were rustic and beachy but clean, cozy and just darling. The staff was warm, friendly and attentive, which was such a bonus as we were traveling with a two year old! We can't wait to stay here again. It's too bad about the previous reviews because we had a totally different experience and loved it here. Highly recommend!

26/10/13 | Link | Rating: 5.0
37. J J.
For starters, I booked a cottage and was under the impression that it was a stand-alone unit....but it wasn't.  But that was OK.  The place was nice....views of the beach.  But on the other hand, $215 was quite a bit for the cottage.  I know I was paying for location, but the decor was on par with a Red Roof Inn or some other mid-level hotel/motel.  Decent experience but I felt like I was staying at my parent's house.  I felt like we couldn't make any noise.  Anyway....

27/07/13 | Link | Rating: 3.0
38. Lauren M.
Charming, perfect, clean and quaint!

We stayed in #10 with our dog and enjoyed the king bed in this 2 story unit.  She even had a little fenced yard! All the amenities you need, nothing you don't.  Steps from a great beach and close to everything

Innkeepers are super sweet.  Can't wait to come back!

14/04/13 | Link | Rating: 5.0
39. Mary Anne H.
Every year for the past four years, my husband and I have invited friends to come to these cottages with us for New Year's Eve because it has always been such a great time. The service has always been great, and the ability to have a fire on the beach and bring our dogs is just the icing on the cake for us. This year, we had a great time as well, although the service was definitely not what we have grown accustomed to. We rented a cottage for six people and were told we were only allowed one parking space...I made a comment about it because honestly, what standard car holds six people (not to mention two dogs)? I let it slide because they were really nice about it and told us where else we could park, which ended up being very convenient. But as we were leaving two days later, we had one of the owners remind us (a bit snarkily), "...and remember...only one car per room!" I let him know that I advised everyone of where to park and that I apologized if someone had not complied, and he told me that he believed everyone actually complied...so why the rude reminder? My husband and I are moving to the East Coast this year, but even if we were staying, I wouldn't return. We've spent a solid $3,000 in business over the past few years, and the rudeness was insulting. After having a wonderful time, it just left a stain on the experience and a bad taste in our mouths...really unfortunate for a place that we typically recommend so highly and for our last NYE experience in the Bay Area.

04/01/15 | Link | Rating: 3.0
40. David B.
Ocean Echo gets 4-stars mostly for the location (you can literally roll down the hill to the secluded beach cove & it's off the beaten path of downtown Santa Cruz), the super-friendly & helpful managers (Candace & Paul), and for being pet-friendly (really pet-friendly).....the actual room was more of 3 stars (very basic furnishings, oldish fixtures, in need of a thorough cleaning - bathroom was clean, but lots of dust around).  The plus-side of our unit  was that it had a fenced-in yard for our dog and was 2 levels with the bed upstairs, a nice cozy space, and it had a full kitchen if you wanted to whip up a great meal.  The continental breakfast was o.k. and we liked playing ping-pong out on the terrace with a view of the ocean.  We enjoyed our one-night stay.

30/12/13 | Link | Rating: 4.0
41. Mary O.
I met some friends here for a girls' weekend and we had a wonderful time.  The patio overlooking the beach was fabulous.  It was the perfect place to hang out, drink some wine and watch the sunset.  It was a short walk to several different beaches, to the Santa Cruz Harbor and to the farmers market on Sunday.  We were able to fully stock our food and drink for the weekend in the full fridge and prepare great snacks in the kitchen.  The staff was very friendly and the beds were extremely comfortable.  Best night's sleep in a long time!  I have been heading over to Santa Cruz for many years and this was one of the more enjoyable stays I've had.  I will definitely be back again with my husband to enjoy that beautiful deck overlooking the ocean in Suite 12!

15/12/14 | Link | Rating: 5.0
42. Ed B.
Great stay.  Clean, quaint and tight next to a private little cove!  Mark, the manager, has a nice personal touch too.  Highly recommend for couples, families or even the business traveler who is tired of the chains.

25/06/14 | Link | Rating: 4.0
43. E C.
Well worth the price for the proximity to the beach (Less than 700 feet).  Service is friendly, rooms are nicely appointed and recently remodeled.  The are PET friendly too and so is the beach @ sunny cove.  We stayed  with our dog in Cottage 10 which is the old water tower converted to a 2 story loft like cottage with a little private fenced yard for the pooch!  Nice bathroom & kitchen with skylight.  Small front room, but who stays inside when your at the beach!?  The upstairs room is indeed two beds strapped together, but it was explained to us prior to renting as I am 6' 2" tall and they wanted to make sure I would be comfortable (and I was, so? my feet hung off a bit, to be quite honest I didnt mind cause it was warm and with the window open the breeze cooled my footies down ).  The bed is two full size strapped together because the staircase is so narrow a queen or king wouldn't fit up the stairwell.  The location is within walking to many amenities and they have a ping pong table on the grounds to pass some sunny daylight time if the beach is too much for you.   I highly recommend this property as one of my top options as a frequent traveler to Santa Cruz.  It by far beats out the other 90% of hotels in SC which are the equivalent to travel lodges or motel 6.  Ocean Echo Inn is just that a Inn vibe with great beach access!

22/03/15 | Link | Rating: 5.0
44. Carina B.
Beautiful location and clean cottages with all you need for a few nights on the beach any time of year. We spent our Christmas here and it was great thanks again.

28/12/14 | Link | Rating: 4.0
45. Tsz K. L.
The website and ratings on traveling websites are very high, and the pictures were very pretty, so we booked this place for 1 night. First thing, the exterior of this place looks old besides the patio. We didn't think this was the place we saw on their website when we drove in. We were given a room that was very old inside, with kitchenware and a patio. We couldn't see the beach at all from the room. The next morning we walked down the beach which is really closeby, but the beach is very small and dirty, there really is nothing to see.

I wish I had looked at the reviews on yelp before booking this place or used airbnb instead..

13/01/14 | Link | Rating: 2.0
46. Jen W.
The pros

Great beach location! Sunny cove was amazing!
Cute, funky vibe & nice grounds & patios. Loved the swing & ping pong table
Very nice manager (Mark)
Ice machine for your chests for a beach day, outside shower to rinse sand off
Allowed our friends to park onsite for a beach day trip
Nice linens for beds, ie feather duvets
Great little kitchen

They are remodeling and its LOUD, especially in the morning. The manager upgraded us to a nicer room at no additional charge for our last two nights but it was still so loud and disturbing for our vacation.
No heat in master bedroom as the old radiator did not work
Lack of hot water and heat (both pilots went out randomly?) My husband had to go knock on the managers door late at night to get these re-lit. Awkward!
All the outlets are hanging open or do not work. Fire hazard?
Towels are paper thin
Beds are very uncomfortable (at least the four that I tried!)
No bedside tables in either bedroom for drinks, books etc

All in all it was just ok and disappointing. The manager tried hard but they really should not be renting rooms during this stage of remodeling or let you know before you book as we would have stayed elsewhere. I don't like being woken up to jackhammers and workmen talking loudly outside my window.

26/03/14 | Link | Rating: 2.0
47. Wrenae R.
Great little gem!  We were able to get a dog-friendly room at the last minute.  Very close to a pretty private-type beach.  Perfect mini-getaway for us.  Loved having a kitchenette, fun to just get take-out for dinner!  We'll be back! But keep it a secret so we can still go there last minute again!
:-). Very friendly and helpful innkeepers!

13/09/13 | Link | Rating: 5.0
48. Christa B.
I love it here!  The owners so are polite and accommodating.  Some of the units have been remodeled.  Beach is walking distance!  Continental breakfast, beach toys available to use, common porch sitting area and they also have BBQ's you can use too.

06/10/14 | Link | Rating: 5.0
49. Paul W.
This is a one-star hotel.  The value, however, is zero-star.  We stayed once in a worse hotel, for about $50 for one night.  This cost $234.60 for one night.

We stayed in Cottage #5, for which we paid extra.  We were told that it was one of the best cottages.

We thought we might be in trouble when we were required to pay upon arrival, before we spent the night or even saw the cottage.  We were pretty sure we were in trouble when we saw the following on one of the receipts:  "Notice to guests ... Advance Payment Required ... NO REFUND," along with a list of nine things for which we could be charged extra (one of them was "extremely soiled towels ... $25.00 each and up").  We knew we were in trouble when we were led to the cottage and told "The heater works really well!"

The first two things we noticed in the cottage were the dreadful musty odor and the cheap, worn, dirty carpet -- a ghastly striped thing, perhaps an unsaleable remnant of some kind.  The next thing we noticed was that the floor in the entry room sloped down from the other two rooms, and also down toward the door.

The grout in the kitchen is very dirty.  One and a half of the walls in the kitchen are outside walls made of brick, painted to match the rest of the kitchen.  There is a plumbing advertisement on the outside of the refrigerator.

In the bedroom, the ceiling is made of attractive varnished wood.  White paint from the walls is slopped onto it.  There is an exterminator record in the closet.

The bathroom has no counter and no storage space of any kind, not even a medicine cabinet.  There is a small window in the bathroom, but no fan.

The hotel serves a "continental breakfast" in the morning:  croissants and bagels, but no coffee.  Management says there is no room for coffee on the table that carries the breakfast (not even for one coffee pot?) and that guests should drink the coffee that is in their rooms -- two tiny packets.  

As we were leaving, one of the managers saw a stray dog and asked if the dog was ours.  We said no.  My wife picked the dog up and walked down the street to find its owner.  The manager asked me a second time -- even though we had already answered -- was the dog ours?  After my wife found the owner, gave her the dog, and came back, I remembered the list of nine extra things for which we could be charged extra.  It included $100 per night for any pet that we had not declared.

16/02/14 | Link | Rating: 1.0
50. Caitlin T.
Rooms were nice but the customer service was the worst I've ever received. They double booked our room and then said they were going out of their way and taking a loss by making up for it by giving us another room. I had made these reservations more than a month prior. Furthermore, the owner was literally in his words stereotyping my friends and I who were staying there because were in our 20s. He approached us and yelled my name out extremely rude accusing us of throwing a party when we had friends come to pick us up to go to dinner. Then constantly confronted my friends with snide comments. Refused to give extra towels, telling them they dont need any more. At the continental breakfast he barks at someone that I owe him money and turns around without even talking to them. Im just saying, most unprofessional place I've ever stayed at anywhere. I could have stayed at a motel and would have had better service. Ill never refer this place to anyone.

01/03/15 | Link | Rating: 1.0
51. Eliza D.
I really enjoyed my stay.  We were in a newly remolded  studio style room.

The pro's:
    Very friendly  managers.
    Nice little breakfast choices   yogurt , coffee,  bagels, tea and doughnuts!
    Walk to the beach  two minutes.  
    VERY clean beach  yes there are bits of the fire pits from the night befor.      
     However, NO TRASH or Dog poop.
    Full mini kitchen. 4 burner gas stove, dishes, frigd, microwave , coffee maker
    Our room had a Jacuzzi Bath tub.
     Clean and simple  nice break from  busy life in the city
    Uber drivers are about 10 min away to take you to the Boardwalk
    Short walk along the cliff to a larger beach  ( lots of mini tide pools)
     Dog friendly   ( we will be back with our dog.)
    A few blocks to a small shopping center to get food and wine to make a nice snack
    outside shower by the stairs to wash off beach sand.

    only 2 ply Toilet paper!!  

I was really happy the beach was SO CLOSE!!  It was like a privet beach. Not too small. only locals seemed to be there. At night there are fire pits allowed until 10pm.  Friendly beach people and their dogs.  Far enough away from the Boardwalk so it is quiet. Not a lot of tourists noise.   Close to a great place to get brunch with the locals!  

Remember UBER can take you anywhere!!  well worth it to go down town have a few drinks and a safe ride back after dinner

In closing, if you are looking to get away from the noise and traffic stay here!
Take a walk to the cove  and listen to the waves.  Turn off your phone, computer, and mind and relax!

11/08/14 | Link | Rating: 5.0
52. Sophia Elisia M.
This place is amazing for an romantic getaway! The room is just big enough for 2, a little bathroom, closet, and a mini kitchen! The bed and pillows were super soft and the light/fan switch was a remote! (which is convenient for the lazy.)

Down the dead-end street there is a private beach that seems to be known only to the locals. At day it is pretty packed, but at night there were maybe 2-3 groups of people relaxing by fire. It's peaceful and secluded enough to enjoy the beach with a loved one.

Definitely would come again.

12/09/14 | Link | Rating: 4.0
53. Susan L.
Pros: Very nice manager, quasi-remodeled clean room, cove access.

Cons: Price was exorbitant for the room.  I have paid about $100.00 per night for better rooms with similar beach access.  There was also a two-night minimum.  Double-ouch!  When we booked the room, the  manager said we had one of the best cottages that was fully remodeled.....(it was the last room available).

More Cons: The stack of used mattresses was not pleasant to look at, to say the least, when entering our room.  We took this as a lack of respect for the guests.  If we are paying $300+ per night, don't let us see the mattresses....They were 5 feet away from us :(  Just gross.  The website curb side image DOES NOT match the real deal.  Upon arrival, the overall presentation was dark, drab and we could barely see a sliver of the beach.  They were adamant about being paid for all nights BEFORE the stay.  Now I know why...... This should have served as a warning.  The only bonus was that we missed the morning traffic on 17 heading to the beach.

Even more Cons:  Other guests were allowed to be very loud after midnight.  They were partying right outside our door.

22/06/14 | Link | Rating: 1.0
54. K C.
Here's the thing, my family and I LOVE(d) this place. I graduated from UCSC in 2010 and we had a fabulous party here. We were able to BBQ, hang out on the cottage deck, and walk down to the beach. Last month my brother graduated from UCSC and my parents decided to stay here again so my brother could have the same type of party (I mean, hey, it worked well the first time).

Unfortunately the new owner (or manager) was very, very rude! My mom tried to explain that the shower in my grandmothers room was leaking but the manager/owners response was "are you trying to be funny?" When she further  explained that the shower wasn't on and it was leaking onto the bathroom floor, it was like he didn't believe her.

Anyway, we rented the cottage and 2 additional rooms for my brothers graduation weekend. Besides the leaking shower, the room that my grandma was staying in had some other repairs that weren't done before she checked in. The contractors did repairs while she was in the room and then the owner tried to get her to leave her room for three hours the next day so they could do more repairs. Not only did they want her to vacate the room for several hours, but they didn't even offer to refund her any part of the exorbitant amount she paid for the room. She put her foot down and told them to work on the room when she checked out. You go, gma!

On top of everything else, we had to look at the old mattresses sitting outside all weekend. Not cute.

All in all, its a shame that the new owner is not-so-great because I actually really like the cottages here. It's a cute little place and it (was) great for families.

10/07/14 | Link | Rating: 2.0
55. Toni T.
Due to circumstances beyond my control I found myself staying in motels. I went to Ocean Echo Inn.
The lnn is under new management and they are the sweetest kindest people that I dealt with as I searched hotels. The people at the Hitching Post were so rude. I walked out if you are looking for a cheap weekly rental with a kitchen try this place. They also serve breakfast. Its beautiful there.

07/12/14 | Link | Rating: 5.0
56. Bob K.
Ocean echo sucks ass! Stay away!
We were attending a wine dinner at Cabrillo college back in Oct and needed a place to stay. I'd always thought this looked like a cool place. Made a last minute reservation for Cottage 10. Never stayed before. It sounded nice, 2 stories with  King sized bed, and the pics on the website looked nice too!
We paid $200 + tax for a room with a supposedly KING SIZED BED, (Cottage 10 FYI) kind of expensive, but everything else was booked so we bit the bullet and went for it.  When I look for a room, I always prefer a King Bed, being 6"2" tall and 250 lbs...+ my girl who is quite petite actually and I'm willing to pay for it.
You pretty much assume that when someone says it's a King Bed, it will actually BE a king bed. But it was not!

When we got back from our dinner and tried to settle in for the night we discovered that this so called King Bed was actually  2 CHILD SIZED BEDS PUT TOGETHER . TOO LATE! The office was closed and we attempted to sleep...NOT!
So 2 cheap kids mattresses about 5' long  and 2' wide each and a seam down the middle.between the 2 . You don't realize it till you actually get on the bed.
You gotta be f'ing kidding me?

I'm 6'2" and my feet hung off the bottom of the bed by about a foot or more,
My girl is only 5'2" and even her feet hung off the bottom. Trying to sleep sideways was hopeless, you went across the seam between the 2 mattresses.  There was no way to sleep at all, Quite simply false advertising!
FYI this is the room that is in a remodeled water tower! BEWARE!
The stairs are super steep like a ladder and not easy to negotiate late at night to get to the bathroom as well. But no problem, Guaranteed, you'll be awake.

After an absolutely sleepless night, we checked out and went home to sleep., We  pointed out to the clerk that they had misrepresented the room to us, and we had not slept at all and now would have to go home and cancel the rest of our day to make up for the lost sleep.

And so, what might they do for us? Let us get a room comped (a different room with a real bed) in the future? A discount for our trouble?
No....they refused to do ANYTHING! Any other place I've ever stayed, at least gave me a discount, or comp'd me.

We paid CASH in advance (big F'ing mistake!) since now we can't contest the charges!
There's a hotel right next door that looks pretty good. Anything would be good compared to this. Ocean Echo you should be ashamed!
For certain you won't be getting any repeat business from me, or anyone I know. Really amazing how completely callous and uncaring you could be, but then you already KNOW that the room has 2 kid beds, and just waiting for some sucker to blindly book your $200 room and suffer eh? As long as you got your $200 it's all good huh? No I don't think I so.
I'm sure they're some governing body I can report you to for false advertising.
You would have done well to nip this in the bud when you had the chance.

Reference: From the website
"Cottage 10 is a quaint and unique two story guest cottage which attracts many guests. It has a KING BED upstairs."
No, it does not. You outright lied. Attracts many guests? No perhaps it should say "It ATTACKS many guests" since that is how you will feel after a night of no sleep and being robbed of $230.

Once in the bed, you realize it would be impossible to get a King bed up the stairs or any normal sized mattress in the room, via the stairs or window.and if you did, it quite simply would not fit in the room! So....lets just throw 2 kids beds together and call it a King and charge more for it! No one will ever know the difference!

Who would image that a hotel would screw a customer in this manner?
In the future, should I ask other hotels, is it really a King Bed? What are the measurements?
Does it measure as shown here in Wikipedia?
or did you make up your definition of what a King Sized bed is to screw unsuspecting customers.....once...just once.

Who could ever even imagine to ask if it's a REAL King bed....who...who would sell you a KIng Bed room for $230 and give you 2 kids beds covered up so you won't know till it too late? And then refuse to do ANYTHING at all!?

The Ocean Echo motel, that's who!

15/01/15 | Link | Rating: 1.0
57. Leslye L.
Checked in after paying $255 and checked out within 1 hour - no refund. Because I touched nothing I am sure he was able to find someone else to take the room.

What a mistake.  Told the owners up front I was looking for a quiet room where I could see/hear the ocean.  What they did not tell me is if I opened any doors or windows I would only hear the neighbors that were 5 feet from my doors, window and deck.  I am not a prude but the four people were so loud and rude to each other.  Every other word started with an F.  The straw that broke it for me was when they turned on their truck's radio  to listen to music  It was extremely loud.   I like all types of music, but this wasn't even country-western.  It was something that included twang and swear words.

I am a local and was trying to get away for one night.  I ended up staying at the Best Western on 41st Avenue where the staff was great and the room was quiet.

Travelers:  Yes, the ocean is just down the hill, but each room is right next to 4 neighbors that you will know very well within one hour.  The rooms are old and dated and have a slight musty smell.  The walls are thin.   It is way over priced.  You are better off staying in a hotel chain and simply walking a little farther or driving to the beach.

22/05/15 | Link | Rating: 1.0
58. Yelp'y Yelper T.
This hotel is amazingly cool and quaint.  While the ambiance is great and the ho/motel is very well taken care of, you need to set your expectations for what this place is.  Simply put, this is a +/- 12 room boutique motel that was converted (many decades ago) from a turkey farm into an amazing gem of a motel that is located about 200 yards from a secluded locals beach.

The personalized services that the inn keepers Betty and Mark provide rival those at the Waldorf Astoria, but this spot is not a 5* Hilton and you should know that up front.  Each room is unique, each is quirky and each has its own special personality.  We stayed in unit 8 and were able to tour 4 of the other rooms during our stay and they are each very unique and cool (all recently updated).  People that like unique and charming will ABSOLUTELY LOVE this hotel.  

Each of the rooms are freshly updated, each had fresh paint, new floors, new beds, great decorations and new high-end linens.  It is obvious that they work hard every day to update and improve the motel.  I would guess that when Mark and Betty took over the place it needed tons of attention (and deferred maintenance) and that they have been working every day to make the place better and better.  

While there are slight cons here and there (sticking heater thermostat and unusually cold bathrooms) the pros drastically out-weight the cons.  Every request that we had were rapidly taken care of by Mark and Betty, from a personal limo to dinner to the best beach for a bonfire, they hooked it up within minutes.

To sum it up in one sentence "The Ocean Echo Inn is a quaint and quirky seaside gem suited for those looking for personalized service and amazing ambiance in the heart of Santa Cruz".  

One note on pricing, while some reviews have mentioned that it is pricey, we found it to be slightly high but reasonable.  If some of these reviewers tried running a boutique hotel with only 12 rooms they would quickly find out how reasonable the rates actually are.  If your looking for a super cheap budget hotel, go elsewhere.  If your looking for a quaint weekend to remember, this may be the spot for you.

30/12/14 | Link | Rating: 5.0