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Travelodge Santa Cruz in Santa Cruz, CA

Travelodge Santa Cruz in Santa Cruz, CA

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Company Info:

Rating: 1.86

Address: 525 Ocean St, Santa Cruz, CA, 95060

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    Comments (14):

    1. Fire S.
    I do not reccomend this hotel even if you're desperate.  My friends stayed here for a week while visiting from out of town and were quoted one price then their credit card was charged an extra $500 plus the original price???  This totally ruined a lot of their trip as that extra $500 was for fun during their trip.  After 2 months of dealing with the situation they finally got their $$ refunded but the staff there lied to them in the meantime and created many problems.  There are plenty of other semi-cheap hotels in Santa Cruz to choose from...avoid Travelodge.

    27/08/08 | Link | Rating: 1.0
    2. Joshua F.
    Bad hotel. The service i got while i was there was terrible. The attendent seemed like i just bothered him from a nap and wanted me to get out of his sight as soon as i could. The room was dirty with no luxuraies like a frig and microwave. The pool was in the open for everyone whole was passing by to look in. Not good.

    27/03/08 | Link | Rating: 2.0
    3. Nat K.
    Not bad, not bad -- I was able to get a decent night's sleep before my race, so I can't complain too much.  Free wifi is fantastic.  Linens are pretty much Motel 6 quality.  I paid $150/night (hmm, taking advantage of the race much?) but for $100 this would be a great bargain choice to lay down your head.

    22/04/07 | Link | Rating: 3.0
    4. K N.
    This place is a bad hotel, but almost average by Travelodge standards.  I've stayed at a few, and others have been much cleaner.  Our room had a strange musty smell, I think it was partly the cleaning products, etc used on the carpets -- but whatever it was, it added up to smelling like pee sometimes.  The bathroom was clean, and the toilet/shower worked fine.  The TV needed to be replaced, the picture was terrible.  

    The bad part for me was the bed.  The pillows were horribly uncomfortable, and whatever cleaning product (or lack thereof) used on the bedding gave me a rash. yep.  not great.    

    On the plus side, we experienced good customeer service.  The attendants were nice to us (me, mom, and sis).  And the other  plus is its cheap -- that's the only reason we stayed here, it was one of the cheapest places in town.  Its also walking distance to downtown, and also to the beach (a bit over a mile).

    19/08/08 | Link | Rating: 2.0
    5. Heather P.
    Bad-Bad-Bad-Bad-Bad!!

    If I could give it a minus star, I would

    This place charged me $150 for a night, but were taking walk-ins at $100.

    We didn't expect much...but were hoping for linens without lipstick stains, a fresh toilet paper roll, and some shampoo- nope.  

    The people who own the hotel were rude.  

    I'm writing a letter to Travel Lodge to let them know that this was the worst experience I have ever had staying in a hotel.  

    NEVER STAY HERE!!!

    10/09/07 | Link | Rating: 1.0
    6. M C.
    All in all, our stay here was fine - the room was clean enough and the staff were nice. The rate was good ($60 for two double beds in Jan) but the heater unit was way old and the TV was on it's last leg. I probably would have given 3 stars, except that when I called to book, they asked how many people and I mentioned that we had a 5 year old with us - I asked where they were located and they told me within walking distance to downtown (true). I then told them that I was hoping to be closer to the beach and they said it was also within walking distance. Turns out, the beach was over a mile away! Not a reasonable walking distance for a child. I felt a little mislead.

    14/01/08 | Link | Rating: 2.0
    7. Josh D.
    I mean really people...it's a Travelodge. I can see complaining if you are paying upwards of $200 a night, but it's a Travelodge. It's $50 - $100 per night, depending on when you go. It's a place to crash out after a night of partying or during a long road trip. As far as cheap hotels go, this one is pretty nice. They take care of us when we're in town. Clean rooms, swimming pool, fridge, microwave, iron (on request), ample parking, and toilets that work maybe a little too well. For the money, this is a safe bet.

    29/05/08 | Link | Rating: 3.0
    8. Julie G.
    You get what you pay for.  Place was clean and safe.  Mostly college students.  It had free internet.  Hadn't been to Santa Cruz in a really long time.  Came down the windy highway 17. I was driving so I didn't get car sick.   I think I would be okay even as a passenger coming down.  The windy part only lasts 8 miles and the traffic was moving pretty well.  Sant Cruz was much closer than I thought.  About 1/2 hr from San Jose.  Traffic wasn't bad on a Friday Night.  Everyone was wearing typical beach wear - flip flops and a hoodie sweatshirt.  Even in the nicer restaurants and shops, it was still casual.  Santa Cruz also has quite a few bums and homeless people in downtown Santa Cruz.  Also, got a parking ticket.  I was only 5 min late.  The parking meter people are watching like a hawk.  

    All and all a faily good time, though.  The location of this travel lodge is very convenient to downtown santa cruz.  Within walking distance.

    10/06/07 | Link | Rating: 3.0
    9. Arturo A.
    Paper thin walls, overpriced ($159 for 1 nights), wi-fi does not work and the continental breakfast is a joke.

    Good bed but nothing else worth noting.

    07/08/11 | Link | Rating: 2.0
    10. Lynne S.
    We ended up staying in Santa Cruz alst minute and found this hotel.  We paid $211.00 for this room due to the face that this was one of the cheaper hotels we could find.  They told us that they usually charge $70/night, but due to demand, they increase the rates.  But to charge $200+ for their room is outright ridiculous.  Paper thin walls, the bathroom looked like it was pieced together after the roof caved in, the bed was uncomfortable and felt like they found the mattress on the street.  Overall, thye have done the BASIC MINIMUN in order to do business.  If you have to stay in Santa Cruz on a weekend, you might as well spend a few more dollars and get a decent room elsewhere.

    07/08/11 | Link | Rating: 1.0
    11. Arnold W.
    Former Travelodge, it's not an Oceana Inn. It's cheap. Nothing amazing. It does have free wi-fi.  The non-smoking room smell like smoking right when you walk in. The TV is really, really small. I just needed a place to stay. The price was like $65, but after taxes it came out to like $76!! Is that normal? Or is that just Santa Cruz?

    17/07/10 | Link | Rating: 2.0
    12. Harold B.
    Just got the bill for an 11 night stay at this travelodge formerly  "Oceana Inn". We have been staying here for the past 13 years once or twice a year.  The hotel is okay and they provide adequit service.
    After years of seeing the owners tack on one fee after another this last fee "linen service" plus "marketing fee" is the last straw! A hotel should just give you a room rate and be done with it! Russ thinks it is good policy to charge extra for what is normal room inclusive fees.  It is only an extra $5.50 a day. Get real! You can scan your old custmers and new but you won't be scamming this anymore!
    The total was $65.65 extra in his fees. That is a night stay!
    Russ, what about an energy fee? People use your electricy, right?
    Maybe charge for parking that could help you make ends meet.
    Oh, the only reason your don't charge for 1/2 a muffin and coffee is that the state would have to consider your a food service provider.
    Good bye Russ and your shenanigans.

    08/04/13 | Link | Rating: 1.0
    13. Chloe M.
    We had a horrible experience. In professional staff, and horrible service. Due to a computer error on the hotels behalf, this hotel left us stranded with kids as their was no room available for 70 miles. I will NEVER stay at this hotel. Witnessed many costumers complain in the short time we were there. Many costumers yelled, and shouted, and so did the staff. As many people know, it is not professional for a staff member to shout at the costumer. And for this hotel they don't go by that rule. If you are considering staying at this hotel, I would NOT recommend it!

    13/08/14 | Link | Rating: 1.0
    14. John H.
    A couple years ago, I vowed to forever stay away from Travelodge, and now remember why.  Yes I realize it's a 2-star hotel, but they whole chain just seems to pride itself on squeaking by with the bare minimal amount of effort.  

    The good - Cheap price, friendly staff, clean room, free wi-fi.  Location is just a walk across the bridge in to the heart of downtown, but felt pretty safe.  Didn't seem to have the drifters many of the other hotels around do.  

    The bad - Easily the worst bed I've ever slept on since freshman year of college.  Yeah it was a Serta, but basically just a jumble of springs mashed between a couple sheets.  Honestly looked like they got it out of a prison.  I tossed and turned all night, never sleeping more than an hour straight, and woke up with crazy bad neck cramps.

    Also, the shower was only stand-up, and breakfast was white bread, raisin bran, and frosted flakes.  Can't they at least toss a bagel, danish, or muffin out there?   Unless the location is terribly important, I'd recommend spending a couple more bucks for the Quality Inn up the street.

    08/02/09 | Link | Rating: 2.0