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Grand Seas Resort in Daytona Beach, FL

Grand Seas Resort in Daytona Beach, FL

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Company Info:

Rating: 2.88

Address: 2424 N Atlantic Ave, Daytona Beach, FL, 32118

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    Comments (16):

    1. Miranda B.
    Ahh the delights of the ocean , fun & sun indeed!  Spent the weekend here and had a truly wonderful time.
    As a timeshare, it's worth it's weight in gold for sure!  Just got it as an engagement gift and we LOVE it!  
    Great service, very clean and professional staff.

    18/03/08 | Link | Rating: 5.0
    2. Ed B.
    Don't waste your hard-earned money on this dump.  Checked in to find a kitchen with half a counter, a dishwasher that is too small for the dishes in the room, and a broken refrigerator.  The rooms look nothing like the pictures on the web page.  The wifi didn't work and the staff didn't care.  They blamed it on the weather.  We definitely won't be staying here again.  If I could give a fraction for a review I would.

    25/06/12 | Link | Rating: 1.0
    3. Heather P.
    Pooldeck is to die for. It has a putt-putt course, two hot tubs, tiki bar with great bartenders, food and two big outdoor pools. Sits right on the beach and is a very good time!

    04/04/11 | Link | Rating: 5.0
    4. Kathleen S.
    The ocean view and pools are the best things about staying here. It does not have free wifi, even though their ads say they do. The rooms are ok but run down, it is great to have a jacuzzi in the room the furniture is old and uncomfortable, the beds are hard, the towels are thin.

    14/09/11 | Link | Rating: 2.0
    5. Lisa P.
    Myself and literally 700 other hotel guests took over the Grand Seas Resort for the 9th annual Daytona beach Freeride event over last weekend (moved from the Makai just up the street - which is a real DUMP) and we had a fantastic time!  the staff were friendly and attentive, the amenities were perfect, and the location was fantastic. Located about 15 minutes from the Daytona airport and 1:15 from Orlando, it's easy to reach even from California. Loved the outdoor tiki bar, multiple pools and spas, and especially the in room spa tubs. Should be noted only the ground floor rooms have patios - no balconies with upper floors. I was there for four night - spent three in a 2 br/2 ba suite and the last night in a one bedroom unit. Full kitchens, central H&A, plenty of linens and the units are clean. Probably the only not great thing is the noise level coming from the hall in the exterior bedroom by the hall...and hangers and luggage stands are needed - other than that - a fantastic deal and good time! Can't wait to come back next year =)

    23/01/13 | Link | Rating: 5.0
    6. Rene F.
    My family has owned a timeshare for over 10 years and every time we go up there the rules change, they can never accommodate our family to the special needs for my dad who is now in need of 24/7 care and is wheelchair bound. Who puts handicap rooms on any level but the first? If the elevators went down there would be no way we could get my dad out of the hotel.
       Also my parents have had several health problems so I wanted to help them out and pay one of their bills and it happened to be the grand seas resort bill. So I spoke to MORGAN in finances the first time and gave her all my info to pay the bill. A month goes by and the money never was taken out of my bank account. So I just called today and spoke with her again to figure out the situation. She was very rude! Told me my card declined, I asked if it declined then why didn't anyone get whole of me or my parents and she rudely said "I don't know!?" So I had to break the silence after that and ASK HER...if she could run it again bc it needs to be paid. She said "ok...." And so I said ok back and she then tried to confirm my card number and asked if ill be paying with the "MasterCard ending in my card number" and I told her its not a MasterCard it's a visa and it prob declined bc it was entered wrong and she snapped back and said "it doesn't matter if I enter MasterCard, visa, or discover! I'll run it again and hung up on me never confirming if my payment went threw!
       I give two stars bc the staff around the hotel is always very friendly, and the pool area is amazing. I feel like my poor mother is stuck in a rut having to pay for something we only get one week out of the year and day visits if they arent busy. Now that my dad can't speak or do anything on his own she's left with hospital bills and having to go around in circles with The Grand Seas Resort.

    04/02/13 | Link | Rating: 2.0
    7. Candace D.
    If you'd have accepted fractions for cleanliness, the review would be more honest. The bathroom floor had black mold ingrained in the tiles...even after cleaning. Scuzzy. Wore new white socks throughout the place because of the the sticky floors. Socks were black by midday. I wouldnt let a baby crawl on that floor. Or even a dog.

    We got there in evening. After opening door we couldn't close it, it had begun to fall off the hinge and no one bothered to fix it till we called.

    Steam rooms broken. Indoor pool and hot tub reeked of chlorine...which irritated lungs.

    One of two outdoor hot tubs not hot.

    When the power went out one day I realized, my expectations were too high. The (not so) Grand Seas is a Third World operation.

    16/02/12 | Link | Rating: 1.0
    8. Andrey Y.
    Very Good. Good price and Good service.
    15 min from airport and just 20$ on taxi.
    So, first: Very friendly personal. They explain everything, and gave to us all information. The room on first floor was perfect. Big kitchen with dishes. Its a big plus if you wanna cook.  Big living room with sofa bed, flat screen tv. And door to the terrace with view on mini golf and pool and ocean. Also a good bedroom with king size bed.
    Very big territory of the hotel. 2 outside pools, hot whirlpool , mini golf, children playground, pool for children. Also inside pool with gym. A lot of stores near the hotel.
    So. if you plan to stay in Daytona Beach, that Grand Seas is the best place for you.

    21/10/13 | Link | Rating: 5.0
    9. WJ N.
    I would give four stars, but I still see some of the stuff that was here 10 years ago when we first started coming here.  Time to update some of this.  It's in good condition, but needs a fresh look in a few areas.   Excellent location if you want to walk to the beach and across the street for dinner at Ruby Tuesdays or shopping at Publix.  Also several other stores are in the plaza as well a bowling alley.  The restaurant on grounds is like eating in a cave so get it to go or order from the Tiki bar and they bring it out poolside.  The rooms are ocean view and lower floors open out to the back for easy pool access.  The lobby is nice but needs more comfortable seating and a mini-bar or waitress for socializing and get rid of the office desks move them into the cave.  You could walk into Gilligan's to get a drink but if your vacation you should sit in the comfy lobby not the cave.

    17/05/14 | Link | Rating: 3.0
    10. Dalia S.
    I love the Grand Seas Resort! It is the perfect location in Daytona for me when I visit. The pool deck is awesome, two pools, hot tubs and a tiki bar! There is also a small little putt putt course. The conditions of the rooms vary, some are REALLY nice, and you can tell some are a little older, but it is a vacation resort with hundreds of people in and out all of the time.

    16/08/14 | Link | Rating: 5.0
    11. Kelly R.
    Absolutely Horrid!

    Our first exposure to this "resort" was while on Vacation in Daytona over a year ago.  The sales people approached us at 10 in the morning and tried their high pressure tactics to get us to do the timeshare resort, even after we said several times that we wanted to enjoy the beach and do the tour later.   The sales lady in the golf cart got rude and we had to essentially walk away.

    A year later, while at an event in Orlando we encountered the company again, this time with a "prize" wheel.  We spun but what do you know, they found a way to switch out the prizes we spun with a free night at the resort.  We reluctantly agreed.

    The sales people called us to book our nights and offered us two instead of one, with a $20 food credit and $50 cash gift, which were reduced from the first offer which was $75 in food and drinks and $100 cash.

    On a whim, we called them up on Friday to confirm the location of our room and details for our Easter Sunday check in.  We were informed our reservation was canceled and there was nothing that could be done.

    This morning we phoned to speak with a manager who adamantly kept saying there was nothing she could do.  I asked to speak with her manager since she kept telling me this was a sales and marketing issue and she had no jurisdiction over them.  Her manager got on the phone and before even allowing me to speak went into how we don't have a reservation and their hotel is booked and hence there is nothing they can do about anything.  

    I stated I had my reservation for the past 4 months.  I opened the email confirmation, to my horror I see "I will send you an additional e-mail with your confirmation information"  I explain to her that I have an email from Tabitha G. stating all of our reservation information but conveniently does not have the actual confirmation number.   She cut me off mid sentence to tell me that I never had a confirmation, there was nothing she could do and that essentially my email was fake.

    She then said hold please.

    I gave the phone back to my partner, bc I was about to loose it.

    Her manager gets on the phone and immediately begins yelling at him and calling him Ma'am, even though he tried several times to point out that he was a totally different, much calmer, person trying to achieve a solution.   After several times of her accusing him of being me, she stated she was terminating the call because of "how he was speaking to her"  which was in a calm tone.

    I'd like to point out that neither of us used any sort of swear words, personal statements, etc.. we were only looking for a solution since here we are on Easter weekend with our plans canceled at the last minute.  Not only that, we are 4 hours away from home, canceled all other plans and work opportunities to go on a vacation and now have no where to stay and now way of getting reservations on a holiday weekend.

    This is the worst case of bait and switch I have ever seen.  I hope no one ever has to go through what we did.

    19/04/14 | Link | Rating: 1.0
    12. Michael C.
    There is good news. As an owner, we have been coming here since 1998. The resort definitely was on a downhill spiral. There were issues with cleanliness and upkeep. Late last year The Grand Seas was purchased by Exploria resorts.  A total rehab of the property has begun. According to the people I have spoken with, by this time next year the project will be complete. I am looking forward to seeing the changes. Hopefully the ratings will improve because the Grand Seas has a great location and tremendous potential. This is a timeshare and you should be aware that they will try to sell you either a timeshare/hotel, or membership in their vacation club. Beware of the Vacation club.

    25/03/15 | Link | Rating: 3.0
    13. Natalie M.
    This place is a joke. We're staying at this "resort" because it's part of a timeshare that we got. Where do I begin?

    We got here around 9:30pm, check in was easy and quick. The parking lot is in total darkness and quite creepy. Not a single light is on so ladies...make sure you're not by yourself.

    After walking through the hallway that seemed like a scene from a horror movie, we got into the elevator that had an expired certificate of safety in it. The elevator seemed like it was about to crap out any moment as it is.

    Arrived to our "suite" on the 4th floor..and boy, what a room! We have a Murphy bed that has stains and rust on the "wall" side of the bed, bed frame that's coming apart, outlets that don't work, a lamp that's toasted, a blanket that was in a trash bag, shower that's missing the towel bar yet they graciously left us the sides to it, and a TV that has all static-ey channels. This room is a flashback to the decade I was born in. The kitchen is also outdated but not so bad. I was terrified to sleep on the bed. I've never seen a bed thAt tucks into the wall except in the movies. So We went to a local cvs and bought a bunch of blankets. Covered the bed with really thin blankets and used the thicker ones to sleep with. Also used my traveling head rest thing as my pillow. The floor is filthy and after a few minutes my feet were turning black. Ever heard of a mop, hot water and pine sol?!

    The view from the window is the only thing great about this room. It overlooks the beach and pool area. The pool is about 55 degrees even though it's 85 degrees outside and the slide is closed off. All the plastic crappy beach chairs have cracks in them.

    This place sucks. Would not recommend this place to anyone. My boyfriend said that it's worse than a motel 6.....

    28/10/14 | Link | Rating: 1.0
    14. Caroline L.
    Well after a gallon of bleach, a bottle of 409, a bottle of Mr. Bubbles, and an entire role of paper towels I think it's safe to shower and walk on the floor! This place is filthy. I understand not everything is a Marriot but there is no reason for any hotel to be so dirty   The people are friendly and the furniture, decor etc. isn't even that outdated. However the rooms in general are incredibly dirty. I spent over two hours this morning cleaning as I would at my own home and the end result is a pile of black towels that were once white. If you are a clean freak or really just enjoy any type of cleanliness do not stay here you will be incredibly grossed out. The outdoor pool deck does look enjoyable and like I said the rooms are really not that outdated just very very dirty!

    11/01/15 | Link | Rating: 2.0
    15. Shannon P.
    This poor hotel is rundown and old. Nobody's room key would work. My husband had to go to the front desk several times to get a new key. We also could not call the front desk because the phone did not work. We received an incoming call but could not call out. There was an elevator that was not working and the ones that were, were very small and could not accommodate many people, let alone luggage.  The room did not look anything like the pictures from the website. The bed was hard and noisy and it was a Murphy bed, not a regular queen size bed. We could hear every sound from the rooms around us (footsteps, chairs dragging, balls bouncing, etc). We would not stay here again.

    19/04/15 | Link | Rating: 1.0
    16. Binbangbajumbo P.
    So it's more like three and a half, but closer to four since that's not an option...

    Daytona Beach has a certain "waaaaay past its heyday charm" and this resort fits right in. We came for a "lets' get out of the cold north for new year's" trip, and after fifteen hours in the car ended up on the ocean and forty degrees warmer. I will say, the lower hallway of the Grand Seas is kinda sketchy, as it's super narrow, short, and ill lit. The lobby was great, and the front desk staff incredibly welcoming and helpful. Our first room was clean and neat, although my wife says the jacuzzi tub was "sketchy" mostly because it was old and she was scared of what would come out of the holes if she turned it on, but it looked clean to the eyes. The main problem with our room? THE BED. My god, it felt like we were sleeping in a crater. Not bad for crashing after such a long drive, but the second night (new year's eve) was a little rough. Knowing that the hotel was booked for our first two nights, we didn't say anything, but that morning we went down, asked if there was a way to get a different room because of the bed situation, and we were promptly given an upgrade to a suite on the same floor (so that we wouldn't have to move our stuff very far).
    Now, our first room was, in my opinion, a great deal for the $67 a night we were paying, but the second room was a fantastic deal. Same ocean view, just much bigger. Each room had a kitchen with a full fridge, stove, oven, microwave, sink, bowls, plates, cups, pots, pans, and so on and we made dinner three out of our four nights without any problem.

    The pool area outside was clean and well maintained, we spent time in each hot tub (worked well, in the sense that they were hot and bubbly and we don't have any weird infectious diseases) and did jump in the pool for literally a few seconds (it was like 65 degrees and raining and windy and cloudy and we went from hot tub to pool to hot tub and it was kinda satisfying in a whole body shocking kind of way). The indoor pool smelled like chlorine so much that we didn't bother with it.

    So, overall, it's a "cheap" resort that provides, at least at our price, a satisfying bang for the buck.

    06/01/15 | Link | Rating: 4.0