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Hilton Daytona Beach Resort in Daytona Beach, FL

Hilton Daytona Beach Resort in Daytona Beach, FL

Specialties

The Hilton Daytona Beach Resort/Ocean Walk Village is located in the heart of the Worlds Most Famous Beach', offering stunning views of the Atlantic Ocean and easy access to the entertainment and meetings district in Daytona Beach.  
Enjoy endless recreational facilities at our Daytona Beach hotel, featuring 744 guest rooms, seven onsite restaurants and bars, over 60,000 sq/ft of meeting space, fitness center, pools and whirlpools, full service spa and D-Dawgs Kidszone.  Our hotel is connected to Ocean Walk Shoppes offering additional dining, entertainment and shopping. In addition, we are across the street from the Ocean Center Convention Complex and minutes from Daytona International Speedway - home of the famous Daytona 500 and many local attractions for all ages to enjoy.

History

Established in 1989.

 

Company Info:

Rating: 2.87

Address: 100 N Atlantic Ave, Daytona Beach, FL, 32118

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    Comments (87):

    1. K B.
    I really want to like this hotel, I really do...but it has some downfalls.  The rooms are nice, ice-box cold with good toiletries and nice beds.  The shower left A LOT to be desired.  The water pressure was horrendous.  I have never seen pressure so low, I couldn't understand why.  That alone made my 7 night stay less than stellar.  The sports bar is awesome, with about 9 different MLB games playing at one time, and the $3 beer specials are great for a higher teir hotel bar.  Overall, the location was good and made for an enjoyable stay.

    10/06/08 | Link | Rating: 3.0
    2. JENNY G.
    I love this hotel.  I stay here twice a year while in town on business.  The location is great, the hotel is very clean and the staff is very accomodating.  There are many bars and restaurants within walking distance.  My favorite is the Mai Tai Bar next door at the Ocean Walk Shops.

    26/08/07 | Link | Rating: 4.0
    3. William L.
    Average convention hotel, but their beach front is above average.

    14/02/11 | Link | Rating: 3.0
    4. D Y.
    Recommendation for BikeToberFest week:  Make reservations at a) another resort further North of this oceanfront resort or b) bring ear plugs

    We came down for BikeToberFest 2009.  It was our second year staying at the Hilton Oceanfront Resort.  
    We got the military discount of $220 for the room.  
    Our room was the last one on the 4th floor, furthest south you can get.  
    It had 2 balcony's.  One overlooked the Slingshot at the beach.  The other balcony was a public guest balcony that overlooks the busy A1A.  
    Do not recommend this room for the following reasons:  
    a.  Its in front of a major intersection where you will hear bikes all nite!
    b.  Public balcony -- you don't have to be a guest to come up here as it is accessible for anyone. All someone would have to do in the elevator is put in their room key and you can push your floor whether you are on that floor or not.  
    c.  Vertical Blinds:  yes, this expensive hotel still has those old vertical blinds. These blinds did not close. There was no privacy from the public balcony -- you could easily come over to the sliding doors and peep in.  The TV's credenza did not have a back to it so you can peep in real well from the back of the TV.  Or just stand in the middle of the sliding doors -- there was a big enough gap to view the bed.  
    **When we asked to move to another room we were informed that the resort was booked to capacity.
    **When we asked that someone fix the blinds, they left them BOTH wide open when we returned to the room, and upon closing them, the gap was not fixed.
    **when I called down to get a staple gun and large sheet, they laughed and never sent any of it up.  
    d.  Because there are no drapes, the room is quite bright with all of the outside lights.  

    At 4:18am, I awoke to zero noise...no pipes, no loud music, no lights....
    For $220 a nite, this room should have had drapes or curtains or some privacy for crying out loud!  
    Its just like another "Yelper" said -- if the Hilton's won't stay here....well, you get the picture.  
    There are much nicer suites for much less oceanfront!!!!!

    19/10/09 | Link | Rating: 1.0
    5. Jessica E.
    This hotel was disappointing to say the least.  The rooms are small and basic but clean. The staff is friendly but not very competent. Everyday the housekeeping staff would forget either  washcloths, or to clean out the coffee machine, or  to clean out our trash cans. It was always something. The hotel restaurants were closed at lunch time which was frustrating. We did get room service one night and it was horrible.  
    All in all the rooms are alright, the hotel is very clean and the staff is  nice. Everything else about this place is less than good.

    31/12/10 | Link | Rating: 2.0
    6. Jose I.
    Nifty hotel. A nice break from seedy motels and time shares that litter A1A

    01/03/11 | Link | Rating: 4.0
    7. Fred D.
    I will give it a 3 Star, someone from the hotel responded to my post and I appreciate that. Of all my posts on Yelp it's the second time someone has responded. Thank you Hilton person, lol.

    04/05/11 | Link | Rating: 3.0
    8. Karen R.
    On one hand you have the best location in Daytona Beach for all the boardwalk activities and the "luxury" of a Hilton.  The Daytona Lagoon water park and lazer tag/go carts is across the street.  The indoor/outdoor pool is very nice.   Rooms are typical hotel rooms.   But beware.... if you get a great rate on a room ($80 or so) that means they are less than 50% occupancy and that means everything is closed around the hotel except the Legends sports bar.   None of  food shacks by the pool or beach, none of the other 6 bars around the resort---ghost town Hilton.  Which is fine because they are saving money and passing that savings along to you, but don't think you are getting the full Hilton Luxury Resort experience if you stay there on a deal....even if it is spring break.   Restaurant is open some days for breakfast and there is room service. Just be prepared, without the benefit of having a small kitchen or fridge, you can't make your own meals and just enjoy the time on the beach.   So you have the beach, but have to go off premise for most food and beverage consumption.  It was a surprise to us.

    05/04/11 | Link | Rating: 2.0
    9. Bernice D.
    Service was great, walking distance to the bars and shops

    04/10/11 | Link | Rating: 4.0
    10. Corey W.
    One of the nicest hotels I have ever stayed at. Doorman, and staff were super polite, each one greeted me everyday at every opportunity, I felt appreciated. Pool is great, ocean view room was amazing and location is the best. We didn't have a remote for our TV and called for it, a guy came running with it and was almost out of breath, not that we were dying with out it but wow. They even called to make sure it was working ok. Amazing!! Free Wi-fi only in lobby.

    11/04/11 | Link | Rating: 5.0
    11. Jeff P.
    One of THE worst Hilton experiences I've had in a long time! After calling over five separate times to make sure there would be adequate parking for my oversized vehicle, I was assured it was no problem.  However, when I got there, no space was large enough to accommodate and no one at the front desk or valet could help.  I ended up parking at the convention center for $60/night.  After requesting the manager, we received their voicemail, which we still haven't heard a response from, after leaving a message.  
    My room deal came with a $70 restaurant voucher.  The confusion behind that was mind boggling.  They told us to just put the meal on the room and the $70 would be deducted.  Guess what?  It wasn't, even after calling down twice again to confirm this.  Check out took over 20 minutes, because no one at the front desk knew what they were doing.  Every time we called to the front desk, the attitude was overwhelming, as if we were asking for too much...this is a Hilton, correct?  For $250/night, I would hope to expect much more than a terrible experience.  

    The property itself was decent.  Nothing special, but it is right on the beach.  I suppose it was nice for Daytona Beach.

    28/06/11 | Link | Rating: 1.0
    12. Anthony W.
    The Hilton does almost EVERYTHING right, and almost ALL their staff really seem to care about your total enjoyment of the Hilton experience, but for some reason, at least in the summer, both towers check in at the south tower location, and all parking is Valet only! $17.00 PER DAY! The money aside, the congestion at check in, on a busy weekend, it can take 15-20 minutes to get from the street to the lobby. They didn't have our room ready, but the bellman took our stuff and tagged and stored it, they gave us pool passes and we let our son swim while we waited the few minutes until our room was ready.
    The suite, was wonderful! First, it smelled nice and clean, which believe it or not, is not a given, even in luxury hotels, A large mirrored front closet faces a mini kitchen, two cabinets, a good size granite top, a deep sink, a mini fridge, and a "pod type" twin cup coffee maker. Three things were missing, a toaster and a microwave, as well as eating utensils. I think Hilton is concerned with folks making meals in their room, because there are several fine restaurants in the complex.

    The kitchen/entryway opened to a well appointed large hotel room with a sleeper sofa, and comfy upholstered armchairs. Through an attractive French door is the bedroom, a well appointed writing desk, and very comfortable king size bed, another armchair, and dresser with a TV atop. Down a short hall is another closet another granite top sink with a pretty wood framed oval mirror, and through a door another vanity, toilet and a cast iron tub.

    The view from both rooms is, astounding, nothing but ocean beyond the wide flat sandy beach, oh, and then there are the sunrises! But that isn't all, out to the side of the bedroom, a heavy sliding door opens onto a private patio! The patio is exactly as big as the two rooms combined. It has a nice high, safe wall, after dark, it is quite a treat to be able to go out and enjoy the sound of the surf, to watch the people strolling the beach, to have a nice rum drink in the lounge chairs and watch a big moon poke up out of the ocean haze.

    About 6 pm the first evening, there was a knock at the door. When we asked who was there, they replied "room service." Now I have watched enough movies to know if you didn't order room service and room service comes anyway, it is really a secret agent man with a silencer, but it really was room service, with a platter of chocolate dipped strawberries and a bottle of champagne chilling in a bucket of ice. Compliments of management! Nice touch! Everywhere we went anywhere in the hotel or left and returned, everyone seemed to genuinely care that we were happy. Once, our car had been parked in the north lot, though we were in the south tower, and the valet apologized about the wait, before he dashed away, and returned within about two minutes. We were never treated second class. Which may be an odd thing to say, but over the years, we have found the concept of pleasing the customer, seeing to it that the person spending the money is having a good time, seems to get rarer and rarer. So we were thrilled when they worked hard to make sure we had everything we needed or wanted.

    Now, on the second evening, we went out to the valet, and this time, the man explained that our car had been parked at the north parking lot (note: the north and south towers are about  of a mile apart), he told us that we would have to walk up to the north tower entrance, which we did. We were a little surprised, but everything had been so nice, and everyone was so pleasant, we decided to let it slide. But when we asked the valet at the north entrance if we could have our car, he looked at our ticket, and told us our car was parked at the south lot. As my wife prepared to explode at the thought of walking back, he explained that, no, he would run get it. He also told us that this wasn't the first time the guy had pulled this stunt.

    While we waited, a pleasant gentleman, in a pink Hilton shirt, came by. I perceived him to be management and told him the story. He was horrified. I told him I didn't like to get a working man in trouble, but I thought it was a bit much. He explained that under no circumstances was a guest to go to a car, the valet should have brought the car to us, no matter where it was parked. I have a feeling the lazy valet was attended to severely. The rest of the valet staff, apologized profusely, though I told them I could understand the mix up. They insisted, like the manager, there was no mix up, we should have never been sent after our car.

    I cannot tell you the number of little things they did to make us feel welcome, it was like fit of a well made machine. Their smoothness belied the skilled and practiced staff who made it all so easy. The basics from clean luxurious carpets, chairs, sheets and pillows, where so many places struggle were all in generous supply, but the staff made the difference.
    Negatives: no free internet, no free breakfast or real coffee pot.

    09/07/11 | Link | Rating: 5.0
    13. Christopher C.
    My family stayed at this hotel to attend a convention this year. I would never stay here on my own dime, or by my own choosing. The room was OK at best, garbage from the previous guests was all over the room (e.g. empty food wrappers, newspapers, etc.). The hotel staff were a fairly mixed bag, some were very nice, others were consistently rude. On top of all that, the pools were very cold. I am a long time Hilton Honors member and we are very loyal to the Hilton brand. I do not plan on staying at this Hilton family hotel ever again.

    Consider warned! Plan on having yourself for a very underwhelming hotel experience.

    01/11/09 | Link | Rating: 1.0
    14. Jen Y.
    Location is great, right on the ocean.  Service not too great...  although there are many people available to help they really can't do much.  When I arrived they did not have a reservation for me and although I spoke with 3 different people in different positions (the desk lady, her manager and the customer service director) no one would really just let me in my room.  Annoying.

    After the room drama was settled, I was sleeping on a roll away bed and I had to ask again once up in the room to get it (although the front desk confirmed it was there).  Then when I was done with the roll away I had to call 3 times to get someone to remove it (the room was very crowded with it in there).  Kind of a pain.

    Restaurants are so-so, nothing real great.  I'd only recommend this due to the nice location on the beach, but from talking to other people it sounds like other hotels along the ocean are much nicer so shop around.

    24/03/08 | Link | Rating: 3.0
    15. Rebecca B.
    I have to say that for the area, this hotel is one of the best.

    Unfortunately that isn't saying much.

    Although I was awarded a free upgrade to an ocean view, the room was less than stellar.

    The room was not as clean as I would have liked it to be.  
    They do not offer WIRELESS internet service; business travelers must access the internet via a plug in cable.  For being connected to the Daytona Convention Center this was quite surprising.

    Not the worst stay at a hilton but definitely not the best.

    At the end of the day, I continue to use Hilton for their honors points system.  

    Business travel is never going to be a stay at the Four Seasons I suppose.

    27/08/10 | Link | Rating: 2.0
    16. Betsy S.
    My review is for the catering side of the hotel. It was an all around ten!!! My sons wedding reception was held in a beautiful room overlooking the beach on the main floor.  As an interior designer myself i loved the room and the ambiance at night (you will too)  food - check,excellent, service-check over the top exceptional and ALL personnel were top notch attentive, professional and friendly from bartender to wait staff and  everyone in between.  I highly recommend them for any special event.  Many of us have been gushing over you for the last three days so i had to do a review.  thank you --everyone of you for making our occasion a 10-you are so appreciated!!

    28/04/12 | Link | Rating: 5.0
    17. Jason B.
    My family and I were a little surprised by this hotel. Not quite what we expected overall from a Hilton. Starting to look a bit run-down and dated. The front lobby was nicely decorated for the holidays though.

    Location is good. Right on the beach and main strip through Daytona Beach. Walking distance to a few different restaurants and if I remember correctly there's a water amusement park across the street, but it was closed while we were there.

    The room was affordable for the location in off season.

    Our only real issue was that we had lots of ants in the room. We checked-in very late and were already getting ready for bed when we experienced the ant issue. We were too exhausted to go through the hassle of packing up all our stuff again and moving to another room, so we just dealt with it.

    Talked to the front desk staff the following morning about the ants just so they'd know about it and be sure and get it resolved before they booked another guest. Kind of expected and would have been nice to get some kind of "sorry for your inconvenience" considerations, but just got a "thanks, we'll look into it."

    Didn't quite meet the expectations we had of a Hilton overall.

    27/12/10 | Link | Rating: 2.0
    18. Steve C.
    We luckily stayed here on points instead of paying out of our own pockets.  Relative to how much the rooms rates are per night, this hotel is not a value and would be disappointing for those who are accustom to $200+/night hotels offering a "cut-above" experience.

    I would classify the experience as a "death of a thousand cuts".  There was no single thing that made the experience poor but it was many smalls things that just stacked up.  Everything from filling out a pre-authorization form to bill my ATM card for room charges (an actual form....really HIlton?), to the food from room service being nothing short of inedible, to not offering wireless connectivity in the rooms.  Just really not up to par for a hotel that's supposed to be luxurious.

    Admittedly, the hotel being filled-up by people staying in town for the pro-wrestling match across the street didn't help the ambiance.

    11/10/10 | Link | Rating: 2.0
    19. Ed M.
    Nice pace to spend the weekend. Make sure to place request for additional items when making reservations.

    22/08/12 | Link | Rating: 4.0
    20. Maria A.
    It's just ok.  Not the worst but not the best.  It needs to be re-done.  It's kind of like a low budget hotel.

    17/10/12 | Link | Rating: 3.0
    21. Mike H.
    To start, when we arrived to the hotel at midnight after several hours of driving, we were greeted by a semi-pleasant valet man, telling us to stay in the vehicle until we verified that we actually had a room. At first thought I chuckled, then I walked inside... The guy behind the counter told us that our two rooms were unable to be filled as the hotel was over booked. I asked him to verify that, after giving the hotel the money just 24 hours prior, that they had no rooms for us and he said yes that's correct. "But, I have arranged for you to stay at another Hilton 'nearby' at no cost." This 'nearby' hotel was actually 20 minutes away by the airport - no where even close to the beach, A1A, or the strip. On top of that, the hotel they sent us to didn't have the same features: either two doubles, or a king with roll away if needed, free breakfast, ocean view, or valet. The guy said there was nothing he could do and the situation was "unfortunate." Now, if I didn't have my 3 month old son, wife, and 3 other people with me I would have found something else - but I was stuck with this. I returned back the following day, to spend time with family that had managed to run into the same issue (but the hotel somehow was able to assist them by upgrading them to a suite for free) only to discover that ALL the jacuzzi's were broken and unable to be used.

    Finally at 2am I found myself in another hotel, with one of my party sleeping on the floor! After all this, the manager refused to assist me and told me to contact their corporate customer service. I highly doubt I will ever stay in this Hilton hotel ever again - unless of course the zombie apocalypse occurs, in which case I will happily use it for disposal of all the bodies I need a place to burn.

    02/04/13 | Link | Rating: 1.0
    22. Susan T.
    Yes, this is a Hilton. However, if you are looking for Hilton quality then this is not for you. This Hilton does offer great customer service but, it is not up to par up to other Hiltons. The rooms are old and worn. The curtains and couch and tears in it. The bathroom had stray hairs.
    However, this is as about as good as it gets for Daytona Beach. The lounges and restaurants might be pricey but, the quality is better than any of the local restaurants.
    Daytona Beach is a trashy area so if class and excellent customer service is important to you then so somewhere else.

    06/06/13 | Link | Rating: 3.0
    23. Sara M.
    This is 3.5 stars actually.

    We stayed the night here after a wedding where my husband was the best man.  It is by far the nicest hotel in Daytona Beach and right on an active street so you can walk to several places.  They do have a nice steak restaurant inside, as well as a sports bar that we saw.

    The room was a decent size with a lovely *ahem* cityview.  However, there was a light out in the bathroom and the shower curtain refused to keep the water inside the oddly shaped tub.  I did head out to the beach area where you can rent an umbrella instead of having it for free if you are staying at the hotel.  It was nice and the waves were pretty decent.  

    I do have to say that the line to check in takes awhile and they need more staff there.  However, the two people who helped me were quite pleasant and accommodating, even if I was in my beach gear.  If we absolutely had to stay at another hotel in Daytona, it would definitely be here.

    15/07/10 | Link | Rating: 3.0
    24. Jamison E.
    There are alot of Pros and Cons with this Hilton Hotel.  The location is Great, within walking distance to the pier and connected to the shops and movie theater on the beach.  The employees seemed very happy and helpful.  On this visit I did get an upgrade and the room was certainly priced right.  The breakfast was great and was included in my room as a Hilton Honors member.
    The downside is that there is no wireless internet.  The hotel rooms are a little dated.  The furniture is worn out and it is past time for an update.  If you can get this hotel for a good price or you just need a great location and dont care if it is a little dated then grab it.  I would stay here again.

    03/03/12 | Link | Rating: 3.0
    25. M T.
    Make sure you check out your room before you settle in.

    24/02/13 | Link | Rating: 3.0
    26. Patrick O.
    Cheap......as..........hell.

    Ocean view room, on the strand, or boardwalk or beach, whatever the call it on the East Coast.

    All the amenities of Hilton plus shopping and beach access for around 50 bucks a night, how is this not a deal??

    23/10/10 | Link | Rating: 4.0
    27. Amy Yvonne H.
    Classy place, rooms could be a little nicer. Plenty of options around hotel for activities & food. Service was exceptional!

    29/03/13 | Link | Rating: 3.0
    28. Mariana R.
    I really like the view from my bedroom!!.. I think Feeling the sea  wind in your face when you open your bedroom window is priceless!!... Even when it is a little expensive and is not a new hotel. I like the fact that is close to many restaurants, and you have a lot of things to do in the area!!...

    19/03/12 | Link | Rating: 4.0
    29. Stephen T.
    I'm a Hilton Honors member and this is by far the worst I've stayed in. This is simply a poorly maintained hotel. Dirty, outdated furniture and carpet.

    I would not recommend this hotel!

    19/03/12 | Link | Rating: 1.0
    30. Gina H.
    I enjoy staying at hotels

    I pack X amount of stuff for X amount of days. Check in, throw it in the drawers or not and straight away the kids and run out to check out the pool, the beach and the game room.

    There was no game room here (boo) but Hilton upgraded us to a deluxe suite which was HUUUUUGE (yay) which overlooked the local waterpark (yay/boo).

    This is a huge oceanfront conference hotel right on Daytona beach. We had been upgraded to a Deluxe suite which was HUGE and would easily have slept 6.

    The decor of the hotel is a little outdated but it was fine for the price we paid. Room service was a little wacky. First night we got there it was late and we were a little disoriented so we ordered pizza from room service. It was a small regular Pizza Hut pizza. In the Pizza Hut box...with about $10 extra charges tagged on. Oh well, the kids ate the Pizza and I ate the extra charges.

    Next morning the kids wanted to hit the pool before anything else so we headed down to the pool on the 5th floor - we were there about 10 a.m. to find there were no towels. So we went back inside and downstairs to the ground floor and walked along the boardwalk to the pool and spa area at the South Tower which was super packed.

    This pool area has a weird feature in that they have this portion of the pool which is inside in a rocky area which some plastic strips like you see in industrial freezers. The hot tub here was disgustingly dirty. They closed it down that day, I'm presuming for cleaning. The public restrooms here are in dire need of remodeling. They have that 70's vibe going. Not dirty, just old and tired lookin.

    The Staff were AWESOME. Very happy to help, no problem with anything. From the ladies in the hallways cleaning the rooms, the bell boys, the front desk, valets...everyone was top notch and on top of their game.

    However I just can't give this hotel any more than 3 stars because it appears to be just a shadow of the gem it must have been once. The pool areas and bathrooms are very dated and grimy, a lot of the beach front "prime retail" areas are empty shells, and at about 10 am on a Sunday morning a lot of garbage bins outside and along the property (not the boardwalk) were still overflowing.

    In brief: A grand old lady in need of a small facelift

    28/07/10 | Link | Rating: 3.0
    31. Melissa C.
    I expected a decent amount of class from the Hilton; however, when we called about the possibility of an early check in, we were advised that it wasn't available to us- not because the hotel was too busy - but because we booked through hotels.com . This to me is unacceptable. If you allow your business to have reservations set by a third party vendor, you shouldn't hold that against your guest.

    Once we arrived we were advised that parking was $25 a day. We decided to park in a garage across the street from the hotel instead for $12 a day. The parking attendant there was nice enough to let us know that the Hilton has a free parking lot just down the street - would have been nice if an actual Hilton employee had mentioned this when we checked in.
    Additionally, wifi is available in our room for $10 a day. I was completely shocked that, in this day and age, a hotel would still charge for parking and wifi.

    After checking in at 4pm - the standard check in time - we headed to the pool, stopping to pick up towels; however, we were advised that there were no clean towels available and no one knew when we could expect to get one. I was annoyed but happy that at least we weren't being charged for the towels.

    The room is OK - nothing spectacular - but comfortable and clean. However, the walls are paper thin and we were booked in an adjoining room so we got to listen to a dog barking and kids crying, just like they were our own.

    I guess I just expected more from Hilton.

    08/04/12 | Link | Rating: 2.0
    32. Scott S.
    I recently stayed in a King oceanfront room on the 15th floor.  I think people have been unnecessarily harsh in their reviews.  I will agree that the $19/day valet parking is a bit excessive, but that's what you can expect at an oceanfront resort hotel.

    The rooms are comfortable, the views are great.  The staff was friendly and helpful, and as so many have said, you can't beat the location.  It's easy access to Daytona Beach and the poolside bar can whip up some yummy cocktails.

    I'll definitely stay here again.  I'll continue to request the 15th floor.  Honestly, when you're at the beach, how much time do you spend in your room anyway?

    02/10/12 | Link | Rating: 3.0
    33. Rhea P.
    There were several things that surprised me about this Hilton.

    1. NO WIRELESS connections in the rooms. This explains the multitude of people congregated in the lobby areas with laptops. Um, to me, this is simply unacceptable in 2010--especially from Hilton. In addition, you will pay approx $10 per day for Ethernet connection.

    2. NO tissue in the room. Not sure what that is all about, but I called downstairs and asked for some, and never got any. For a Hilton, again this is unacceptable.

    3. The bathrooms are itty bitty.

    Everything else seems just normal for an average hotel. The place is aging, it really needs some updating. The housekeepers are super friendly and do a great job.

    We asked and received, both a microwave and mini refrigerator to keep in our room during the stay.

    If you want to park your car yourself instead of using the valet, you will need to walk across the street and use your room key to access the lot. The charge is $5.00 per day to park.

    The restaurant downstairs is pretty good actually. The breakfast bar is $20 per person, but they also have a menu you may order from at a lower cost.

    The pizza hut pizza is actually amazing here. I would just go to legends and pick it up to avoid room service and delivery charges. The crust is the best!

    We are given Lavazza kafe in the rooms which is pretty amazing coffee.

    It's an ok stay, however, I think most would expect more from the Hilton.

    21/11/10 | Link | Rating: 3.0
    34. Hutch H.
    In a word, horrible.

    First, the quality and level of maintenance of the facilities at this property really lag behind the Hilton standard elsewhere. Expect dirty walls and dated decor.

    In our visit, we were informed that, despite our request for the two rooms we booked to be adjoining, they were not. To make them adjoin, we would have to pay an upgrade fee in excess of the full room price we paid initially.

    After swallowing the upgrade fee and settling in, we took the kids down to the pool, which it turned out was inexplicably closed for the evening at 5:30.  When we did make it to the pool the next day, we discovered it to be unheated and about 62 degrees.   That night, the next-room neighbors kept us all up until 1 with their loud drunken yammering on the common patio.

    The next morning both locks on both rooms decided they would not unlock for any of our keys, leading to a panicked struggle to gain entry to the kids' room and several minutes standing outdoors (our rooms were on the ocean facing level) in our underwear waiting for engineering to show up.

    The icing on the cake was the final call to the front desk to attempt to get our car pulled up, and the discovery that the phone in our room had a broken microphone (we ended up having to call from the other room).

    We will not be returning to this mess of a property.

    29/12/12 | Link | Rating: 1.0
    35. Thao N.
    It was my first time staying at a hilton.. and overall, I didn't experience any troubles here. The concierge were polite and courteous. They did their job and I was assigned a room with no hassles.

    For some reason, I expected more from this hotel chain. I thought the decor and rooms would be nicer.. I guess that's what I get for expecting too much? I mean, the lobby didn't look bad, but the rooms and hallways need major renovation. The carpet lined hallways definitely need to be replaced as there were unsightly bleach stains everywhere.

    Rooms were .....meh. I didn't find the pillows and sheets to be comfortable compared to other hotels I've stayed at.  Maybe the chambermaids were slacking our room, but I discovered a gummy bear on the carpet by stepping on it, unfortunately (yuck).

    Also, I don't think our windows had very good insulation. We blasted the ac throughout the night and the room still felt a bit stuffy!

    Despite all of that, I must admit.. our ocean view was magnificent.

    10/04/12 | Link | Rating: 2.0
    36. Dexter C.
    The room I stayed in room 501 had mold in the shower-YUCK- and the toilet kept running all night long. Also the alarm clock was broken.

    14/08/13 | Link | Rating: 1.0
    37. Steve S.
    Solid hotel for the area. Some rooms overlook the water, which is nice, but the decor is a little tacky. Friendly service, would stay again

    26/08/13 | Link | Rating: 3.0
    38. Julie A.
    Two free nights from 97.9 KISS FM (to go with the Usher tickets). What more can i ask for? This place is HUGE. Lots of places to eat.. LOTS!

    Pros: As I said earlier, there are Lots of places to eat. And also, the hotel is located right in front of the beach! You can see all the action from the hotel room... Like all the people drowning and getting rescued. I think there were hundreds that day. (well, this part is a con..)

    Cons: Our room was right in front the stage. We were woken up by the noise from the dude with that annoying sound check "Check, check, 1-2-3."

    Oh, by the way, they have partial balconies. The actual balcony platforms extend only 2 inches beyond the room. Lol.

    10/05/11 | Link | Rating: 4.0
    39. Gaby S.
    I was a bit disappointed with the service and the quality of rooms at this particular hilton. When I checked in I got a bit of attitude from the counter staff because I needed to use a different card to pay for my valet. They placed me on the north wing which I guess where they put all people attending a conference. The room seemed a bit old and worn out. Don't get me wrong... the room and bathroom was clean but this hilton just seemed a bit older.

    Nonetheless, the best thing about this hotel is the location. Right in front of the ocean, next to restaurants and nightlife. So, what you are paying for is the amazing location.

    30/10/12 | Link | Rating: 3.0
    40. Amy L.
    Clean, fresh, friendly staff. Nothing too fancy but right on the beach with a nice pool. I would come here again. Pretty good location.

    11/08/13 | Link | Rating: 4.0
    41. sam d.
    I booked this through hotels.com for a quick weekend getaway. I should have lowered my expectations because I grew up in a resort town and even worked at a beachfront hotel-they're not there to be top notch-just a place to take your money and give you a place to pass out. I was naive I thought -the Hilton-it'd be a treat-it wasn't really. The location is great-the service was friendly but overall you don't get as much as you'd hope for from the room itself. I guess it's one of those things where they guess you're not going to spend a lot of time in the room.

    My first experience with the hotel was discovering that parking is not included in the room rate. So you either have to pay $17 to park down the road a bit at self park and hoof it back to the hotel or pay $20 for valet. Our experience with the valet was a bit frustrating as well considering the price-he pulled the car out for us-waited about five minutes and then took it back before we made it to the front door from our room-and then we had to wait another fifteen for the valet to go get it a second time.

    The room is smallish for the over $100 a night price and the appointments were below the standards of a lower priced holiday inn express. The bed pillows were tiny....no joke-as in 13"x13" square pillows-but a lot of them... weird.

    All of this is somewhat forgivable but the thin walls meant we had an audio porno show from our adjacent neighbors, crisp ham slapping surround sound. Our other neighbors provided us with ample bathroom sound effects. I guess the design is supposed to allow for all this to be drowned out by the sound of the giant amusement park outside the window.

    The lobby sports bar was a little disappointing too-the nachos were daringly lethal and not in the good way. The beer worked though...so that was good.

    23/09/12 | Link | Rating: 2.0
    42. Michael F.
    "Gone but not Forgotten"

    Once upon a time, in a beach town long ago, an Adam's Mark stood where The Hilton now does. Adam/Hilton was newer back then of course, perhaps a bit nicer, perhaps a bit friendlier. She still rests on the same white sand, though, and I always enjoyed the views from her balconies.

    I used to stay here when visiting my grandmother and great aunt. They shared an oceanfront highrise up the line a ways--room for two, but not enough for three. So to the Hilton I went.

    Hilton has adequate rooms, clean but dated. Rates are reasonable for an oceanfront property, most likely because Daytona isn't the mecca it once was--save for race weekends at the world famous Speedway.

    The pool is small but not too small. I honestly never went in. Why would I with Mother Nature's saltwater just a hundred yards away?

    Hilton has a few eateries and shops inside, isn't far from the airport, and is centrally located in the city of Daytona.

    I would stay here again if not for one reason: people don't live forever.

    R.I.P., Grandma and Auntie.

    You had one hell of a run....

    21/10/12 | Link | Rating: 3.0
    43. Chris E.
    Update:

    Hilton called and made this right, WTG Hilton. Thanks very much for your efforts. See you again next year

    --------------------------------------------------­---------------------------------------------
    original review:

    Unfortunately we were not able to make our reservation through THS (Tournament Housing Services) for The State Cheer and Dance Championships for our stay on 1-18-2014. We booked through your web site and paid full fair.

    We wrote you an email requesting the original THS rate and received a rather curt/short tempered call from one of your agents. Who stated "I am NOT going to give you that rate". That left an ill taste.

    We arrived at the resort at approximately 2:30, and found an extremely long line at the valet. We were actually quite a ways down Atlantic Av on the street. The valet process was a 20 minute wait. We finally arrived in side for check in to find another 20 minute line to check in.

    When we finally did make it to the front desk we were advised that the rooms were not ready. Ok we were slightly early and it was a very busy week end (for which we came to find out Hilton was ill prepared for).

    At 4pm we came back to the desk and we were informed that the rooms were still unavailable but "we can put you in a single king room" I tried to explain to the agent how inappropriate this was as I was a male traveling with two 15 year old girls, one mine and one not. The agent again asked us to check back later.

    At 4:30pm we tried again same result, no rooms you can have a king.

    At 5:30 - 6pm we tried for what we were determined would be the last time before we moved to a new hotel down the street. I had already missed part of my commitment at the convention center and was out of time to deal with a facility that was obviously quite unprepared for what you knew would be an extremely busy week end.

    Just then we received a call from the desk, your room is available. When we arrived at the desk the room auction continued, we have a junior suite with a king and a couch!!! Are you kidding me? I was so beaten down and late for my obligations at the convention center that I took it. Yes I paid $291.00 to sleep on a couch.............. Twice what our entire team had paid for the double rooms they booked, and that were ready on time!!  

    The people I really feel bad for were the front desk agents. They were on the front line with many, many, angry and tired customers but they were receiving no support from the management. Not a ONE manager was in site. They were all hiding in the back office. They could not even look us in the eye, they knew there was nothing they could do and the management was not going to help them, what a frustrating day it must have been for them.

    24/01/14 | Link | Rating: 5.0
    44. Tom U.
    No confusion on my part.  After calling the front desk, security removed the non paying guest.  Almost half the pool.  Watching "them" walk in with sagging shorts, underwear showing, and slurpee cups was a giveaway.  later in my stay,,,I ventured next door at the arcade and a sign was posted telling people not to change in the restroom but to go next door to the Hilton..  This is a core root problem and lack of awareness by staff to allow this to continue.

    26/09/13 | Link | Rating: 1.0
    45. Merideth P.
    I am a Hilton Diamond Member and this is THE WORST Hilton hotel....almost got frisked by their security for being WHITE?  Won't be com in back to this piece of $hit hotel.......They need a rehaul in their 2-bit rinky ding kids for hotel managers.... Whats up Daytona... you can do WAY better than this... good riddance!!!!!!!!!

    31/12/13 | Link | Rating: 1.0
    46. Tessie B.
    Stayed in this hotel for a conference... the conference rooms were large and the temperature was good. Hotel is outdated, but the location is good. Hotel offers free paddle boarding lessons in the morning - the instructor was awesome, but there are just way too many waves for a beginner! Definitely go to the hotel steak house!

    12/09/13 | Link | Rating: 3.0
    47. Emmy S.
    The view was great, the room was clean, but boy-oh-boy this place needs some maintenance and upgrading. Don't think about the fact that it's a Hilton or you'll be let down. It's Daytona Beach, and it's been beat up by one too many spring breaks. There is a mandatory $10 "resort charge" which includes Wi-Fi, and parking is extra if you are towing a small trailer ($12 car + $20 trailer). I'd stay here again, but I'm not sure my girlfriend would. Helpful tip: When I called the Hilton directly, they quoted me $299 plus taxes for the night for an oceanfront room, but I ended up paying only $121 including the taxes when I booked through dogfriendly.com . There is an additional pet fee.

    25/01/14 | Link | Rating: 3.0
    48. Marc C.
    I'm not sure I understand all the negative reviews.  This hotel is in a  prime spot on the beach near Main st, is clean, well decorated and has an attentive staff.  

    The lobby area is large and very nicely decorated.  Check is was quick and easy.  All of the staff members that I encountered were helpful and pleasant.

    The rooms are good sized with adequate bathrooms.  I have stayed in several Daytona hotels in the past few years and this is significantly better than most.   The rates vary greatly depending on the time of year and events in town.  

    After reading the Yelp reviews on their restaurant, I gave it a pass but did have a drink in their Clocktower bar.  It was about what you'd expect for a hotel bar but, does have a good view.

    Of course, like most Hilton's, they nickel and dime you on parking and internet access.  I'm not sure why Motel 6 can work internet access into their cost model but the Hilton and other higher end hotels cannot...

    25/02/11 | Link | Rating: 4.0
    49. Tom L.
    Ok.  Lets start by saying that I stay at a LOT of Hilton's and other hotels in the Hilton chain.  I have always really liked Hilton when travelling and every once and a while I come upon a really bad one.  And baby this is it.

    The only reason it gets two stars (edited and dropped to one star) is because of its location.  It is in the middle of everything for the beach area.  Beyond that its bunk...complete bunk.

    First the front desk experience was not Hiltonish.  When I checked in I was greeted by a has been clerk who could care less if I was happy.  All she was concerned with was that I wasnt a Hilton Gold member.  When I saw how empty the hotel was I asked if I could have an ocean view room.  You would have thought I asked for her virginity.  She gave an indignant smirk and explained that since I wasnt a gold member I couldnt get such a room but if I would pay $40 for an upgrade (wink, wink) she would move me.  I told her no.

    As I was going through check in hell my wife was dealing with the valets and bellmen.  They did manage to get all our stuff out of the car and promptly left it all in the lobby unattended.  I have my laptop, my iPad, and other items and I wasnt going to leave them so we took those bags ourselves.  They said they would meet us at the room.  45 minutes later no bags.  I call down and am told they will be up shortly.  So I finally get fed up and schlep down to get them myslef.

    Now for the room.  Aged, raggedy, and just plain yech.  The AC hardly works, the mirrored door on the closet is broken, and the bathroom looks like it just went through spring break.  Clearly these people dont own a toilet brush.  So I have to get the engineer to fix the broken door and we are finally able to go out to eat.

    We get back and the room is a sauna-its cooler in the hallway.  I call down to the front desk and am told to make sure the window was closed.  Gee I never thought of that one.  I told her that it was and she said she would send someone up.  Now, an hour later still no help.  And dont even think about using the vending machine unless you have exact change.  Unlike the thousands of other hotels with vending machines taking bills, these don't and the nearest desk to get change is a mile away in another tower.

    Guys, this place is Hilton Hell.  If you can avoid it do so.  It's not worth the time, money, or effort.  I would give one nod to the conventions manger who tried to help me when I was carrying three suitcases and a garment bag from the front of the hotel to my room in the north tower.  She was nice-everyone else needs customer service training.

    Oh and it has some of the ugliest stained carpets and bland disclored wallpaper in plain corridors that I have ever seen.  Just plain yeech.

    Update- It's now after 11 and still no engineer.  I called down to the desk to tell them to cancel and I would just put up with the ac.  The lady blandly said OK and she was sorry and hung up.  She could care less.  I think this is a pretty good example of the attitudes prevalent in this hotel.  Dropped them to 1 star.

    Update-  0830 in the AM and the maids are having a bull session in the hall and running their vacs.  Not even trying to be quiet out of respect for the guests.  I had intended on relaxing a bit before my drive home but apparently thats not going to happen.  Its time to get the heck out of this dump.

    01/03/12 | Link | Rating: 1.0
    50. Monica M.
    Best part of the hotel is the Martini Lounge and Ty (his French Martini is fabu)!

    The location is great for families - right on the water and next to the fun park that has a ferris wheel and shops.  Room Service serves enormous entrees.  There is a really big gift shop / clothing store in the hotel and a really big sports bar.  I'm here on business for a conference and I probably will not be leaving the hotel due to my schedule but that's ok.  There's plenty to keep me company here in the little breaks that I get from work.  The staff is also really nice and very accommodating - even at 11pm at night! =)

    09/09/12 | Link | Rating: 3.0
    51. Rick D.
    One thing I will never understand about hotels that charge extra for internet: it's free in the lobby for anyone that walks in off the street.  But once you become an actual paying guest of the hotel, there's suddenly an extra charge. This makes no sense.

    The staff is very friendly, welcoming, and informative.  Room was clean and nicely appointed.  The facility is very well maintained, and the location is great.  

    We chose to park elsewhere for free, commute with bikes to and from hotel and save the extra $20 valet charge.  As it is, my rate with tax and extra fee for internet is $280.  I think it's race week?  I don't know, we didn't come for the race.

    (22Feb edit).   Nice reply from the management.  The hotel industry needs to understand that wifi is now a basic service like hot water, soap, toilet paper, television and cable tv.  Charging extra for wifi is bad PR and makes patrons feel like they are being nickeled and dimed.  When I'm paying $280 with no complaint,  knowing this rate is over $100 more than the regular rates, charging a "resort fee" and attaching wifi to it, makes me cringe and frankly, gives me a bad impression of the entire hotel chain.  I travel at least once per month, and when traveling internationally, stay for 4-5 nights at US hotel brands.  After this experience, I will never stay at a hotel that charges extra for wifi, or if that isn't possible, I will never pay for internet again at a hotel.  Even a resort fee is insulting.  Hotel: price your rooms appropriately, to include basic services such as wifi, and customers will be happy.  
    See this CNN report: edition.cnn.com/2012/04/…

    /r

    15/02/14 | Link | Rating: 3.0
    52. Jennifer A.
    The comfy bed is the only thing that didn't make this review lower. There is nothing hospitable about the staff. We called for the bellhop, who never showed up. When we walked downstairs carrying all of our luggage the front desk offered no apology. I would prefer to stay at a hotel that is not "full-service" if they are not going to live up to it.

    02/04/14 | Link | Rating: 2.0
    53. Joshua P.
    This hotel is the best hotel along the beach front.  As you walk along the beach front and view all the properties, this hotel is a diamond in the rough. Although the rooms may appear a little outdated, are you really spending a lot of time in your room? The rooms have an amazing ocean view and are very reasonably priced. As a frequent traveler, I have stayed in my fair share of hotels and this hotel's service is truly top notch!  As an hhonors member, I have come to expect a certain level of service when staying at a Hilton property and this hotel meets and exceeds those expectations. Every April, I come to Daytona to attend a conference and this is my #1 choice for hotels in the area. The service and the ocean view cannot be beat.

    01/05/13 | Link | Rating: 5.0
    54. David D.
    Hotel charges 25.00 for "early check in" - I put my luggage in the room at 9:15. They did not advise of the charge until check out. They did advise that there is a late check out fee if you were not out of the room by 11A.
    Hotel also offers parking... 20.00 a day valet or 8.00 a day in the garage across the street.
    Shower had mold. Not a hotel or experience worthy of the Hilton name.

    16/10/13 | Link | Rating: 2.0
    55. Marty J.
    Don't stay here. As a business and personal traveler I stay in hotels over 200 nights per year. This property is  poorly managed. A very ride staff, filthy lobby with worn out carpet, rooms that have wall paper pealing off the wall, and an over all appearance that begs for new paint. Don't expect any additional kindness from the staff beyond handing over your credit card. In the room the window condensation soaked the carpet each day leaving a nice mildew odder. The spa offers a list of services, however be warned the pricing does not corps pond to the list pricing "we adjust it as we feel necessary" . Same is true of the room bill. Expect to be overcharged.amazing  views of the ocean. Yet, this property is nowhere near the Hilton quality one would expect. Not at all Recomended.

    28/12/13 | Link | Rating: 1.0
    56. Jan N.
    I'm hispanic.  I look hispanic.  I don't venture anywhere other than to The Keys or Disney World in Florida.  It can be a little dangerous, Central/Northern Florida, for someone like me, ya know?  And although Daytona Beach did have me a little on edge at times, all in all, the Hilton Daytona Beach made it to my "yes, I'll vacation here again" list!

    This hotel sits just a boardwalk away from the beach.  The beach itself is great - white sand and non seaweed infested waters. The only thing you need to worry about are the school of fish and, depending on the day, the waves that may possibly disrobe you of your bathing suit.  And the best part is the food truck that sets up on the beach with everything from philly cheesesteaks to nachos with cheese to cherry slushies!  

    All the hotel rooms have an ocean/boardwalk view so no matter where you end up, you'll always have a clear view out your window.  Staff is nice, the hotel is clean, and they have several places you can grab something to eat at.  They even have a little coffee shop which is very convenient if you need a morning caffeine fix like mua!  But beware of the $38 12-packs of beer for sale - it's best if you B.Y.O.B!

    If you exit through the hotel's lobby out to the back by the beach, you can take a walk down to a city-walk sort of setting.  Tons of restaurants, stores, and even a movie theatre. On the other side of the hotel is an amusement park with rides, food, an arcade and some great ice cream cones!  This hotel has a great location!

    Definitely stay here if you ever get the chance!

    05/09/12 | Link | Rating: 3.0
    57. Michelle C.
    I didn't actually stay here, but I attended a convention party here.
    The hotel seemed really nice, there was great service for the party and you can't beat the location: not just on the beach, but across from the convention center.
    I would definitely try to stay here, next time I was in town.

    12/11/12 | Link | Rating: 4.0
    58. Michelle S.
    Not bad. Typical hotel, nothing overly impressive.  I found the service to be very accommodating traveling with an infant. Front desk provided me with a crib. Ordered room service two nights and told them I had a sleeping baby when they delivered the food and would appreciate if they could be quiet. So accommodating! Never woke my sleeping baby. Breakfast in the lounge was over priced, but good.  I had an ocean view room so it was beautiful watching the sunrise.  Also, for parents with little children, I found it great that they have a children's room for crafts and games and a pool for infants in which they can play. Those amenities came in handy!

    29/04/14 | Link | Rating: 3.0
    59. Francisco P.
    Very disappointing. Room was ok. I had to move the dresser to fix the tv since I called the front desk and they supposedly sent someone and 1hr went by and nobody showed up. Tub was dirty and I found a hair on one of the towels. Called front desk again and I was told they could move me, to wait a few minutes  that they would call me back and nothing. I made a reservation for 2 days  and left after just one. I travel around the States a lot and always stay at Hilton hotels. But unfortunately this is the worst hotel I've stayed at and can say that would never stay there again .

    07/06/14 | Link | Rating: 1.0
    60. Leslie G.
    An amazing place to stay! We had gotten a suite in the north tower for one night which included a balcony overlooking the boardwalk, and the beach. We were so pleased with the room we decided to stay an additional night! The suite we had gotten was very spacious, and extremely clean! It also had a very modern and updated look to it. We had very easy access to the beach as well. We also enjoyed our time spent in the hot tub and pool! Along with this, the staff there was very friendly and helpful. Overall, this is probably one of the best hotel suites I have stayed in. It can be a bit pricey, but you get what you pay for! We will be sure to stay here again next visit!

    25/12/14 | Link | Rating: 5.0
    61. Mariana M.
    Very nice.  We got upgraded from a city view room to a room with a partial ocean, partial boardwalk view, which was nice.  The hotel was fairly busy because of NASCAR's Speed Weeks, but we weren't bothered by it.
    The room was nice, mostly typical, clean, comfortable room.  It had a couch and table.  I wish it had a fridge for our leftovers and maybe a drink but no big deal.
    The pool was super nice and pretty. Half inside, half outside with plants and pretty rocks to make it look natural.  
    As soon as you go out the back you're practically in the boardwalk which is pretty sweet.  And the beach in less than 100 yards from the hotel.
    Overall, very nice.  We will definitely stay here again!

    01/03/14 | Link | Rating: 4.0
    62. Christina S.
    Not what you would expect for a Hilton, but what you would expect for Daytona Beach, the run down beach capital of the world.  $145 a night for ocean view, but that was after they lost our reservation and we had to supply a print out of our confirmation.  Even then they argued the price had gone up...what part of reservation is confusing??

    Hotel staff are not trained in the slightest, but nice enough.  It is like they are playing house somehow.  Pizza guys rap on the wrong doors at midnight, the jacuzzi hasn't been cleaned in a year, and the Spa tries to drown out street noise by blaring 'soothing' music...or maybe it is to drown out the floor fans set to dry the wet carpets that were soaked by ill repairs.  The pool is like a circus since they let any strange character from the beach come in (or stay there...who am I kidding)...It's open to the public.

    Positives... It's right on the beach, the sports bar is decent, it's right next to the Pier, and honestly, I don't know if there is much better by way of a hotel in run down Daytona.  I don't think they have updated the boardwalk since 1990 Spring Break. The Pier has updated itself with a mediocre Joe's Crab Shack, but that is the only new establishment this decade.

    The verdict - choose another seaside city in Florida for your next long weekend, but if you love this Florida version of the redneck Rivera, perhaps the Hilton is your version of the Taj Mahal.

    13/06/12 | Link | Rating: 3.0
    63. Ashley H.
    We stayed here this weekend after getting a great deal from hotels.com . When we arrived, we decided to valet park the car ($19 a day versus $12 a day in self-park, which was across the street and around the corner or something). We checked in right away and were upgraded to a pool view room for no additional charge, which was a nice surprise. Our room actually overlooked the ocean as well, but it also had a big view of the ferris wheel and the fair. We didn't mind, and it was nice to be able to see the ocean from our room.

    The bed was pretty comfortable and our room was clean. The furnishings are a bit dated, but I didn't mind that for $89 a night. We enjoyed sitting out by the pool with a view of the ocean and didn't have much trouble finding chairs, which surprised us for this time of year. There is a pool bar and they do bring drinks and food to you, but I had a difficult time tracking our server down. I had to go to the bar to order, she would bring our drinks, and then she would never come back. I would have ordered more drinks and spent more money with her if she had actually checked on us. For whatever reason, she spent more time checking on the people around us instead. I also had to hunt her down to pay my tab, which was a bit annoying as well.

    The hotel is in a great location and is close to the Ocean Walk shops, restaurants, and movie theater. I would definitely stay here again.

    23/06/13 | Link | Rating: 4.0
    64. Fernando M.
    My suite got robbed!!! What an awful experience at Hilton Daytona "Resort".  Came back to my room and my pair of glasses were gone with $2,000 cash I had in my back pack.  After hotel interrogation, hotel burglary report, police report and over 10 days went by, I have not heard back from anyone!!!  Only one to call was the insurance company lady to tell me that in order to claim anything I would have to register at the front desk ALL items in the room after every time I left the room (what a joke), and her advise was to go after my credit card and/or travel insurance... really?!?!?!  Definitely did not expect this from this hotel.  Apparently there are just way too many issues in this hotel, so they don't have time to deal properly, and their insurance company try their best to find excuses to exempt themselves from the problem.  Shame on you guys!!!

    29/10/14 | Link | Rating: 1.0
    65. marni p.
    So the property is nice and our room was fine but the customer service (outside of our valet girl and the gift shop girl) was horrible.

    We checked in late on Friday and wanted to crawl into bed and watch a movie. We looked at the booklet and it said to access the pay-per-view movies hit __. We did and nothing happened. We tried again...nothing. So we called the front desk and they said we don't have it anymore use HBO and hung up. Ummm that was rude.

    What hotel does not have pay per view these days? Yes we are a weird couple that doesn't like to hit up bars and clubs, we just want to relax in our room.

    The next night we went out to dinner (wonderful restaurants off property fyi) came back and my husband decided to ask if they rented dvd players. I told him this was probably a silly request but he did it anyway. They said no and he asked why a hilton wouldn't have on demand movies when even motel 6 does. They said, "I don't know" and walked away.

    So, now a very little thing has irritated us due to poor customer service. My husband called corporate and shortly the manager called. She asked if they could send up a cheese plate and a bottle of wine. Great! We were going to go on a quick walk before our 830 hbo movie (because now we are a slave to the tv) but said ok that will be up soon. AN HOUR AND A HALF LATER NOTHING WAS HERE! We had to call the front desk and the manager said she would send it up. Ten minutes later a knock on the door. Their cheese? It was a wrapped brick of herb cheese spread you buy for 5 dollars at publix and a 5 dollar bottle of Rex Goliath wine. We didn't touch any of it. I would have been less insulted if they sent up nothing.

    The manager should have taken off a night of valet and left it at that.

    We will never come here again unless someone tells us all the staff has serious retraining. As you can see from the other reviews customer service is an issue.

    If you want location come here. Unless if you want to spend an upwards of 165 a night (after parking and resort fee- I'm not sure what the resort fee covered) and get unfriendly treatment go elsewhere. It's hard to believe Hilton's daughters have more class than this place.

    ps- My husband did like the pillows.

    .  .

    21/09/14 | Link | Rating: 2.0
    66. Jay S.
    A nice beach side hotel. The rooms are clean and most rooms have a sliding door that opens up toward the beach. The negative of my trip was the air went out, but the hotel moved me one room over without a problem. This hotel is close walking distance to Main Street. I will stay here again next time I'm in town for Bike week.

    18/10/14 | Link | Rating: 4.0
    67. Dee B.
    Simple but clean room. This hotel is right next to all the main tourist traps and feels like everything you need for entertainment and dining is within walking distance. And that's great because parking is not included. Valet was $19 per day plus tips. They have self parking a block away, but the posted signs all but say "something probably will happen to you and your car out here, but we ain't in that, that's all on you if you leave your car out here".  We factored in for the parking AND the resort fee, taxes, etc. , so we knew it was all coming.  We did get hotel Internet wireless access included and a little coffee maker setup we didn't use.

    We had an ocean view room, with a zero-lot balcony-you open the sliding glass door and the rail is 3 inches away. That was ok with us, though.  The view was phenomenal even just from laying in bed looking out.

    We liked it, we felt safe and the hotel is elegant enough with a family welcoming feel.  Customer service for us was GREAT.  They must have known who we were. Ha!  Anyway, we had a hot water issue that was resolved by engineering within MINUTES. Checkout was smooth, the front desk HAPPILY resolved issues on our bill. Like I said, they didn't let on, but they must have not been fooled by our "plain old couple" pseudonym. Lol!

    The room was dated, the walls were thin, but we got a great deal on the room and we felt safe and there was lots of amenities inside the resort and entertainment/shopping of the tourist kind nearby. We're normally used to renting private condos/homes, but we'd bring the extended family back to this one for the affordability and the hospitality.

    18/09/13 | Link | Rating: 4.0
    68. Brady J.
    This resort is pretty nice and the beach front view from my room will help this review hold it's stars. The housekeeping employees in the hallways are extremely nice and welcoming by saying hi and chatting with you as you pass through the halls.

    Now the problems encountered. The keys and the slot you have to put them in to go up elevators and into rooms weren't working right and it took like 10-15 tries to get it to work. And this seems like a recurring theme with Hilton's as the pool service was once again really bad... Ended up getting up and going somewhere else for a drink and lunch as the girl didn't ask us if we want drinks and then seemed more interested in texting on her iPhone...

    I recommend the hotel once again, but be ready for the services if you go near the pool.

    22/07/14 | Link | Rating: 3.0
    69. Aladin G.
    Utter dump. Not worthy of the Hilton brand name. Our room smelled like vomit and management did nothing even after being notified 3 times in less than 2 days. If you are a frequent hotel traveler, you will be appalled by this property. If you've never stayed at a hotel before, you will love it.

    Our bathtub drain needed to be snaked (it drained very slowly). The front door had no damper so it slammed with bone-crushing force that shook the walls and rattled the windows.

    We were forced to find alternative arrangements. The hotel still charged us an additional night even though we checked out. There are charges to my credit card even after we checked out for which the management couldn't account.Totally unacceptable and shady business practice!

    25/03/14 | Link | Rating: 1.0
    70. Bobby A.
    Can't do anything here without paying for Everything. Pulled up to the front looking for a parking garage and your only option is to use valet for $21 every time u park. You can parka crossed the busy street for $14 per day and hope your car doesn't get broke into or hope u don't get hit by a car while crossing the road with your luggage and children. I tried to ask for a luggage cart (which most hotels let you use for free) but they refused and the only way I can get my luggage up was to either go back and forth hauling my luggage and leaving down there unattended or to pay a bell hop to do something I'm perfectly capable of doing. Heard numerous people were victims of pick pocketing there. The bathrooms were so small that u have to step into the tub to shut the door. Water is very nasty smelling and tasting. You will have random charges that pop on ur bill such as resort fee and other fees that I don't recall. Save your money and go to a cheaper hotel on Atlantic Ave which will b the same nasty quality. It's also very ghetto and nasty all around that area. 1 star is what they get...

    05/05/15 | Link | Rating: 1.0
    71. S L.
    This place is more like 2.5 stars for me, but I'll round up because I had an enjoyable (but very expenisve) manicure and pedicure in the spa with an ultra friendly woman named Annette. More on that later.

    This hotel is ENORMOUS. Our room was in the North Tower (non-ocean view) and it was a hike every time we wanted to leave our room. I don't think the hotel was near capacity, so a room in the more convenient South tower would have been nice. Also, no thanks on the upcharge for an ocean facing room. The parking situation is not ideal. $14 for overnight and you have to park in a shady parking lot down the street. The pool was kind of meh. The water was ice cold and it wasn't very inviting. The spa was OK. The manicure room only has one station, which is kind of weird. What if I was with my Mom or a friend and wanted to have an appointment with her? Anyway, Annette was great. We only stayed one night, and the beach-front location is great, but I'm not sure if I'd return.

    09/09/14 | Link | Rating: 3.0
    72. Nathaniel B.
    Brought a group of middle schoolers to Daytona for Student Life in July '14. The rooms were perfectly fine, well kept and clean. We had a block of rooms on the top floor, half of which had a beach view, which I highly recommend. The views in the morning were spectacular. The lobbies and facilities were excellent - recently renovated and impressive.

    2 Pools, neither all that impressive, but some impressive rooftop entertainment - shuffleboard, foosball, and life-size chess. Also conveniently located near excellent dining and entertainment venues.

    Additionally, at this point, wi-fi almost has to be free. When you are paying over $100/night, a service like internet should be complimentary. I could not even plug in to connect without an extra charge.

    The reason for the middle-of-the-road rating is due to our check-in experience. For a hotel that claims to be a convention hotel, they were insufficiently prepared to handle the high volume of check-ins coming into town for a conference. We arrived at the hotel around 3:00PM and some of our kids did not get into their rooms until 11:00PM. If you are going to be a convention centered hotel, please be properly staffed at times when hundreds or thousands of people are coming into the hotel.

    TL;DR - Facilities and staff were fine, check-in clunker was a pain in the backside.

    21/07/14 | Link | Rating: 3.0
    73. Tammy M.
    Nice hotel
    Check-in was simple. There was not a long wait.  This is important especially for a holiday weekend adventure with the family.

    Valet parking is definitely recommended although it is $21/day.  Self parking is $12/day.

    Rooms are nice. View is beautiful. House keeper was attentive and accommodating.

    I gave the rating a 4 instead of 5 because the room reserved was not available but the manager gave us an upgrade free of charge and a voucher for breakfast.  I will definitely stay here again.

    24/05/14 | Link | Rating: 4.0
    74. Ian P.
    Becoming more if a favorite only for location. Staff and upper management leave something to be desired. Staying at the Hampton Inn out of frustration and I'm much happier there without the nice beach view.

    A disappointed Diamond Member.

    31/07/14 | Link | Rating: 2.0
    75. Patrick S.
    Ok winers, I think this place is pretty ok. Downside was that there was no HHonors lounge to relax in during the evening but otherwise an excellent  conference hotel for a redneck backwater toothless wonder of a town. The Hyde Park was really a refreshing customer service experience that was very unexpected.

    The staff were great. Everything was clean and the view was spectacular. The Atlantic king suite was Huge as was the potty.

    The parking was stiff but cheaper than most for valet. Based on all the toothless wonders wandering the streets I prefer the confines of Conrad's place.

    Room service was great and as for thin walls, well I hope the neighbors enjoyed.

    There doesn't appear to be anything better in MyDaytona!!

    One other thing, the conference space was really nice...lots of rooms and the ability to host a variety of events at once.

    27/09/13 | Link | Rating: 4.0
    76. Louis D.
    I can't believe this place only received 3 stars.  What is wrong with Floridians?  Would you rather stay here or a real 3 star like Best Western or Holiday Inn???  You have got to be kidding.  I can understand if the place was packed and staff were overwhelmed, but still.  I happened to luck out.  It wasn't packed, and all the staff were awesome giving me great advice on nightlife.  I upgraded to an ocean view.  It wasn't that much.  I forget how much, but less than $20.  In many places, it's more like $30 or $40 to upgrade.  It was well worth it.  When you fully open your porch door and you're sitting inside your room, and you can hear the cacaphony of seagulls and waves and feel the humid ocean air, it's just an awesome feeling and it really puts you right there in the tropical atmosphere.  This is a four-star upscale Hilton property.  Hilton has never let me down with the bizarre exception of this one place on the border of South Chicago.  It is also within a few blocks of Seabreeze Bl, where all the cool bars and clubs are.  I was here for spring break.  Well, unfortunately to say, it's not your 1991 MTV Spring Break coed crazy town anymore.  Much more subdued, although most of the bars and clubs on Seabreeze were packed through 2 AM.

    13/04/15 | Link | Rating: 5.0
    77. Amanda B.
    Very impressed with The Daytona Hilton. The booking was extremely easy and a great deal. We told them we were on our honeymoon and Bob at the front desk upgraded our room. He was very friendly and very helpful. He even called to check on us once we arrived. We liked the deals that were included in the resort fees. At least we could see were it was going and were able to rent a bike or a boogie board or get a discount at their restaurants. The following day of our stay we were surprised with a bottle of champagne and chocolate strawberries. I personally have never been treated so well and we travel 75% of the year. Thanks Hilton!

    06/10/14 | Link | Rating: 5.0
    78. Martin R.
    Earlier this year, I had the opportunity to stay at the Conrad Seoul; one of the best hotels I've stayed at for its amenities, rooms and service that was absolutely amazing.

    It's hard to believe this hotel is in the same family of brands. The rooms are in the midst of being redone. The office furniture and bedding seemed new, but everything else was dated and worn. Pillows were fantastic. Air conditioning had some issues, as one had to set thermostat to 45 degrees to get the real temp to 70ish.

    Service was the largest failing of the hotel, especially from the front desk. Check in was either chronically understaffed at all hours or those that helped were indifferent at best and annoyed at worst. Plug under desk did not work; called upon entering room, said someone would be right up, and on night two it is still not fixed. The housekeeping staff does a great job though.

    I am a Silver Hilton HHonors member and was not greeted, thanked, or provided with promised program amenities at all during my stay.

    Lastly, the hotel provides housekeepers with tip envelopes for guests to leave housekeeping tips. Why can't the industry pay their employees a fair wage?

    10/10/14 | Link | Rating: 2.0
    79. Allison W.
    I'd have to say this hotel is sub par at best. The view is nice and you can't beat the price. The staff is not the friendliest (except their awesome valet guys) and the rooms are slightly dated. This place could use some sprucing up. All in all I would probably go back for the ocean views and its pretty convenient to everything.

    20/03/14 | Link | Rating: 3.0
    80. Mica F.
    Very conflicted about this place because I think  can do so much more with what they have. In the off season,  the price may be cheap for an oceanfront view @ $115 but once you add the extras;  internet at $10 and parking at $20 plus taxes, we were quickly up to $160/night.

    I'll break out down for my average review:

    PROS
    *Valet parking
    *Private lot parking
    *Room service til 1am
    *Great views of ocean
    *On boardwalk
    *Grounds are beautiful
    *Front desk very nice

    CONS
    *Valet at $20/day
    *Private lot at $12/day several blocks away
    *Entrance driveway is a cluster f*$&, too small for size of hotel
    *Valet pick up of car is chaotic,  called and was told 10 minutes,  took 30 to get car
    *South side of hotel is loud because of amusement park next door and waterfall from pool
    *Not many restaurants near by
    *Could use more dining alternatives inside
    *Forgot to clean my room

    24/11/13 | Link | Rating: 3.0
    81. Sarah B.
    Though I enjoy other Hilton chains, such as Hampton Inn, we were disappointed by our visit at this resort. We got one of the higher floors and no matter how low we set the AC, it felt so hot! The parking situation is horrible also, as they are two different places you can park or valet, so it was very confusing and we had to park across the street at a city lot. Either way you pay for parking. The resort does have cool amenities and is walking distance to the boardwalk and different restaurants. They also have a nice buffet restaurant downstairs for dinner and Sunday Brunch, which we thought were okay. Since the resort has a lot of conferences taking place there, it is pretty busy and thus can be a little loud at night. Overall wasn't a bad experience but have stayed at better hotels. The best thing about our stay was probably the location and front desk staff was friendly and helpful.

    09/05/15 | Link | Rating: 3.0
    82. Bill T.
    I stayed her for two nights this past week for a conference. While the price was decent, I can only give the hotel two stars because of the noise from the other guests. Several youth drill teams were staying here and they were pounding on doors, opening and slamming doors and yelling in the halls which drove me crazy. I certainly understand that a youth group will be somewhat rowdy but don't put other guests on the same floor. I got zero sleep my last night here and felt like the walking dead my final day at the conference. When I mentioned it to a supervisor on checkout, he said a manager would be in touch but no one ever reached out to me. I can only assume they don't care.

    One other small complaint: the quality of the room service food was terrible. For $40 for an appetizer and salad, I expected better.

    EDIT: I forgot to add that TV in my room didn't work one of the days I was there. The channel indicator would change but it didn't actually change channels.

    06/05/15 | Link | Rating: 2.0
    83. Richard T.
    Planed a Spring break family vacation at what I thought was a prime location not too far from home but still a great destination. I had stayed at this property 3 times in the past and had a good stay on the other trips; however on this trip everything went wrong that could. The start was weird we pulled into the north tower and valet parked only to find out you can no longer check in here so we had a hike to the other end of the property. after finding the main desk and waiting in line for about 10-15 min., which is unnecessary 6-7 check-in stations and only 2 manned. Lateresa finally opened another station and helped me check-in, issued 2 keys and we are off to start this Vacation! Our room was on the 7th floor all the way down a long hall, not a big deal;but neither of the keys work, so back down to get keys that do. after another wait I finally get into the room, the room is nice, clean and the view is amazing! we quickly change and head for the pool, walking into the pool entrance thru the spa area your nose is attacked by the overwhelming noxious fumes of chlorine. figured it was because we were inside and the hot tub was on, bright blue columbia trunks are now a weird shade of light blue, daughters hair and suit both bleached out, and my wife black suit now a charcoal color. Got a few drinks at pool bar and made the best of the crowded pool, to be expected. At about 3 that afternoon 2 females wearing bra's and shorts arrive smoking marlboro menthols in the pool putting them out on the edge and then kissing and feeling on each other. My 14 year old daughter, or anyone else for that matter, should have to endure two vagrants have a heavy petting session, no matter the orientation or gender. That night we ate at the Hyde park steak house, the highlight of the stay! Great Steak! The room we got had an adjoining room and at about 3:00 we were awaked to the moans and slamming around of what sounded like an orgy! Day 2 we go out for a bit and are back at the pool, today they are checking for room keys and verifying your a guest, good move, maybe avoid the spectacle of yesterday. Went to the bar for a drink and noticed what appeared like a bunch of intoxicated young people( its spring break, Im no prude; but they were found and aggressive. My wife and I are sitting in the pool and notice a room on the 8th floor open and start spitting on guest at the pool area, These are the same group as at the pool bar, now pouring beer and squirting supersavers of who knows what. I informed the bar tender that they we picking up each other acting like they were gonna throw each other off the balcony. after about 45 min of beer, spitting and a few near misses with throwing someone off they stopped, later security told us they were underage, and were being packed up and they had poured out their alcohol. that night for dinner we chose to go to the sports bar Legends , My daughter was tired so opted to stay in and watch TV and my wife and I had a drink and got take out. Our waitress was slow with service and dismissive when I had brought it to her the attention that the burger I ordered did not come with lettuce and onion, I made a point 2 times that I did not want to wait for this, she assured me it came with it! I also wanted to pay my check now to avoid the food getting to us and having to close out the order, it took 30 min to get beer so I did not want cold food. Well food arrives, no check, and the burger did not have the items I asked for. I go to the Bar, as the waitress is nowhere to be found. I ask for a manager and he says one would be coming, this takes another 10 min., food is getting cold.The waitress comes up to me at the bar and wonders whats wrong, I tell her and she says "oh O.K" not I will get the lettuce, or i apologize. Colleen Dunham meets me at the bars shakes my hand and asked whats wrong, I explain, she asks how she can make it right, I said maybe comp. us our next meal, to which she says she can do that and gets a card from the bartender writes her cell number says give me a call I will comp that meal. well when we call the number on the day of check out to go to breakfast No answer. I left a message and explained who I was and never received a call back. I have her card which is absolutely no good, how could the Hilton chain make Colleen Durham a outlet manager? Our room started out beautiful attention to detain like toilet paper not being replaced day 2 no coffee day, never vacuuming the room. tomato on the condiment plate sat outside our room for 3 days. Crazy stay!

    26/03/15 | Link | Rating: 1.0
    84. Amber H.
    The room itself was very clean and had a beautiful view of the Boardwalk, which I absolutely adored. I opened the sliding glass door, and could hear the waves crashing from my room, and felt a cool breeze. It was pretty much picture perfect, and I didn't feel the price was that bad, since I walked in and it was only $192.00 total with tax and parking. The staff at the hotel was friendly and accommodating. The next morning, we went for breakfast at their restaurant inside the hotel. This experience leaved a lot to be desired. First, we were greeted by a rude staff member, who did not even smile or make us feel welcomed. When we sat outside, every table around us was piled with dirty dishes, and birds were grabbing things from the dishes and carrying them down to the ground. Several staff members walked by and did not even make an attempt at cleaning the tables. It took our server about 15 minutes to greet us, and we were greeted with a very "diner-like" feel (screaming waitresses complaining about their jobs in plain view of customers, etc.) and for $100 bucks for three people to eat breakfast, that is unacceptable. This place would have gotten 5-stars if it wasn't for the experience I had at breakfast, because everything else was simply dream-like.

    14/05/15 | Link | Rating: 3.0
    85. David K.
    The north tower is inexpensive and you get what you pay for. It's quite a schlep to get there from the front desk; you might actually consider using the bell service for it. Except that if you're staying there, you're trying to save some money ;) The rooms are getting a bit older but they made for a fine place to sleep after a busy day. The room was kept clean and I had no issues at all with staff.

    Avoid lower floors in the north tower on the city side due to views of the roof.

    26/11/14 | Link | Rating: 3.0
    86. Jami N.
    PROS
    Location location location. This hotel is right on the beach, right next to the pier and within minutes of walking there are shops, eats, bars, movies, 7-11 and Walgreens. It is a gorgeous hotel. We got it for $120 a night on hotels.com and for $15 extra we upgraded to an ocean view room with a balcony. If you're looking for something fairly affordable but still has somewhat of a luxurious feel, this is the place. The feather beds and feather pillows were super clean and comfy. PET FRIENDLY which is huge for us traveling with a dog!
    CONS
    $14 / night self parking across the street or $21 / night valet (why isn't parking just included in the price of the stay)
    $12 per night resort fee added on to include wifi and a few other minimal perks (again, why not included in the price of the stay)
    $100 non-refundable pet fee (couldn't part of it be refundable if your dog is good and doesn't absolutely trash the place)
    There are two pools and a couple hot tubs but they seemed a little outdated to me and not quite up to snuff with the rest of the hotel.

    We had one small issue with a couple in a yelling match next to our room for about an hour at 2 in the morning. We called security and they came to calm it down within 5 minutes.

    We stayed for two nights in the north tower. We would definitely stay here again and wish we were staying longer!! All the staff were friendly and helpful. David's parents said it was the best hotel they had every stayed in! Thank you for a great mini vacation.

    25/03/15 | Link | Rating: 4.0
    87. Tom R.
    Wow wow wow.
    Got a very good deal online for this place and enjoyed every second of it even though I got to my room and it was only one bed for four of us they quickly fixed the problem.
    This is my fourth time here last three times with work this time with the family and it is awesome they absolutely loved it.

    24/04/15 | Link | Rating: 5.0