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Courtyard by Marriott in Fort Lauderdale, FL

Courtyard by Marriott in Fort Lauderdale, FL

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Company Info:

Rating: 2.57

Address: 2440 W Cypress Creek Rd, Fort Lauderdale, FL, 33309

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    Comments (14):

    1. Kevin D.
    Nice lobby but it goes downhill after that.  Room smelled disgusting; light burned out in bath; clock flashing and I had to set; bad TV reception; balcony filthy; could not get room service to answer repeatedly.  Loyal Marriott member, but will never use this property again.

    26/02/11 | Link | Rating: 1.0
    2. Angel C.
    Can you say Barf....!!!!! As soon as you walk in you can smell the mildew. Came here for a seminar only, thank god. My group was going to eat at there cafeteria and the place smelled like an oil pit. I felt like I was in some sort of dumpy diner in the middle of nowhere. We didn't stick around and ended up going to a Ruby Tuesday. Not much better but a little more appetizing. Avoid it if you can.....

    23/09/11 | Link | Rating: 1.0
    3. Matt O.
    I am here for a continuing education class; the meeting room was clean, the coffee was palitable, the chairs were comfortable, and the WiFi was fuctional in the class room.

    09/03/12 | Link | Rating: 3.0
    4. William L.
    This is a very ho-hum place to stay.  I didn't experience any of the mildew smells mentioned by the previous reviewer, so maybe they've gotten rid of the issue.  The staff is quite courteous and always asks if there is anything they can do to make my stay better.  Kinda makes me feel warm and fuzzy inside.  The A/C is awesome, I had a rather large room and it can be an ice box in there!  A couple negatives though:

    -One day, I returned to my room after the turndown service to find no soap, shampoo, or conditioner in my room.  A few other days, I had found that my just opened and barely used stuff was replaced with new ones.  Sounds like waste to me.

    -All of the pillows were extremely soft goose down ones.  I know some people like those, but I prefer a nice foam pillow.  They should throw some of those in there for good measure.

    -The cats.  Good god the cats.  The back of the parking lot is infested, literally, with stray cats.  I saw as many as 20 of them and they freaked me the hell out.  From what I hear, Florida has a problem with stray cats.  I think you all need some more gators.

    14/10/10 | Link | Rating: 2.0
    5. Kristina C.
    This is your typical Courtyard except for the awful smell if mildew in many of the rooms.

    My colleagues and I were in for a conference and of the 5 that checked in, 3 of us changed rooms cause they smelled. Mine was so bad that I got a headache within an hour of being in the room. Other than that - the rooms were clean.

    They offer free wifi - I had trouble in my first room, but they informed me that the closer to the front the better the wifi strength was. Moving only a few rooms down the call this was exactly the case.

    I also had breakfast in the morning - its free with most hotel stays. The two servers were crazy slow - they didnt know how to handle more than 10 tables at a time (which is sad since it was a buffet).

    The upside is you cannot beat this location if you are traveling for work. My recommendation is to check out the Westin on the other side of 95.

    30/09/10 | Link | Rating: 2.0
    6. Clarence E.
    Those renovations need to be done. For the price, the Townplace Suites was a better bet.

    20/03/12 | Link | Rating: 2.0
    7. Todd S.
    Not sure why this has such a low rating on here. The place was generally pretty nice. The gym was above par for sure. The pool area was also nice. The workers were pleasant as well. I'd stay here again for sure.

    19/04/13 | Link | Rating: 4.0
    8. Fernando C.
    Looking at the reviews, they're all outdated and the current 2 starts it has is bogus.

    I'm currently in my hotel room in bed writing this review.

    The bar/lounge area is just awesome. Big tv's, lots of places to sit and relax, drinks are a bit pricey, but hey, it's south florida.

    Plenty of parking and not cramped at all, lots of space and spaces.

    The room itself is very nice although a little small. But in there to sleep not live out of it so it's not a complaint, just noting it.

    The price is ridiculously low for the area, quality of hotel, and overall. If you're in the area and looking to have a great time you need to stay here...

    04/10/13 | Link | Rating: 5.0
    9. Michael Z.
    Really enjoyed staying here.  about fifteen minutes from the convention center.  Staff was amazing.  Rooms were clean.  However, the beds were not at all comfortable.  i wish that the fitness room was slightly larger.  The staff made you feel like you were a house guest as opposed to a customer which i really appreciated.  That made up for anything that was lacking.

    05/03/14 | Link | Rating: 4.0
    10. R. W.
    I returned after the remodel. I have to say it is an improvement and it was needed. +4 stars

    But, there is still work to be done. One of the biggest annoyances of a hotel is the inability to rest. That's the case here because ALL the room doors slam close so hard every time, waking you up every hour. Somehow, guests don't expect to be that considerate. Maintenance crew, try checking this out: tomrubenoff.hubpages.com…
    -1 star

    Another sad surprise: the bistro! As nice as it looks, this is the first hotel bistro I know that is NOT open for lunch. 5pm onwards. Really??
    -1 star

    28/11/12 | Link | Rating: 2.0
    11. Courtney L.
    Disgusting yellow, sewer smelling water. Thought the housekeepers had not cleaned the toilet and left urine in it. I flushed the toilet and the water comes out yellow sewer smelling again! I filled the bath tub, and the water was the same smelly color! I go down to guest services assuming there is something they could do to fix the problem since I always stay in Marriott! No! Not a thing guest services could do! On the phone with Marriott now. Hope they can find us a new place to stay because I would not even want my worse enemy to bathe in this unsanitary water!

    04/02/15 | Link | Rating: 1.0
    12. Todd W.
    On my recent drive down to South Florida for the FSU-Miami game, I could not find availability at my usual Marriott brands in Plantation or Miami Lakes.

    This property stood out to me because it was recently downgraded from a Level 3 to Level 2, which meant I could get a room for only 10,000 Marriott Rewards points.

    The customer service and attention that I received from various people, both via phone in advance and during my stay was tremendous. Everyone was so nice and it really felt like the staff at the front desk work as a team to make sure guests are 100% satisfied.

    In particular, Sandra stood out in every way. She got us checked in early and fast, assisted with great driving directions for easy access to the turnpike and even helped me out when I realized I had no toothbrush or toothpaste only minutes before leaving for the game. All of this with an absolutely super smile.

    While this hotel is not within walking distance of any outside dining options and caters more to corporate clients or those flying out of the neighboring small airport, I really liked how it featured all the amenities of the renovated Courtyards while having its own character. (Being literally five minutes from the Palm-Aire Country Club was also right in my wheelhouse)

    Some of the renovated Courtyards look exactly the same as one another whether I'm in Dallas or Daytona, but this property has some additional unique features including a very bright high-ceiling lobby and a stylish pool area.

    My room was clean, comfortable (plenty of pillows) and everything was in working order. And, unlike others here on Yelp, I never smelled anything odd during my stay. Oh, and the elevators are quick, which made my stay on the fourth floor absolutely no issue.

    16/11/14 | Link | Rating: 4.0
    13. Britt Z.
    I did not stay at this hotel but I attended a seminar here this past week. My review is based upon the common areas of the hotel and banquet services which handled the conference room where the seminar was held.

    Parking was easy since I arrived at 7:30am. Signs posted throughout the parking lot said "not responsible for items left in your vehicle". This hotel is in a sketchy part of town so I was not thrilled to see these signs. No valet was offered & since I am afraid of my own shadow I parked in the closest spot near the front entrance. I locked my door & held my purse close to me as I walked into the hotel.

    The first thing I noticed upon entering the hotel was the smell. I smelled mold or mildew or something, but it just didn't smell clean. The front desk clerk said hello to me & gave me directions to the conference room. The clerk was very friendly & the lobby was tastefully decorated.

    The conference room was not very clean & this room also smelled like mold. They squeezed a lot of chairs at each table, so sitting comfortably was not an option unless you moved a chair out of the way. My boss & I sat alone at a table & just moved one of the chairs out of the way.

    The continental breakfast consisted of bagels, cream cheese, butter, coffee & water. No juice or fruit was offered. It was disappointing to say the least. The toasters did not look clean & the platter the bagels were served on was chipped.

    The Wi-Fi was okay, but it was not fast. Since this hotel caters to business people I would expect them to have faster Wi-Fi. The closest bathroom to the conference room was at the opposite end of the hotel. It would have been more convenient if they had a bathroom dedicated for the banquet rooms or at least one that was closer than the opposite end of the hotel. The ladies room was not clean & smelled of urine. It was truly disgusting. I chose not to take a picture of the bathroom because it was that disgusting.

    The staff was very friendly & the lobby looked modern & comfortable. I have stayed at a lot of Marriott properties including the Courtyard level ones. I was highly disappointed & I have to say this is the dirtiest Marriott property I ever stepped foot in. I would not recommend this hotel to anyone who is considering hosting an event here. With that being said, I would not recommend this hotel to anyone who is considering staying as an overnight guest. If they can't keep the common areas clean & odor free I am curious as to how clean the rooms are.

    09/05/14 | Link | Rating: 2.0
    14. Malia R.
    We recently stayed here and while it wasn't the best experience ever, it wasn't bad.  I wasn't too thrilled about the 2 dead roaches I found in my room. :-( Other than that, the place was alright.  The room seemed clean otherwise and the lobby, guest areas downstairs were well kept.  The price was pretty reasonable.  They do not offer breakfast here as some of their competitors do.  There were plenty of restaurants and stores nearby, probably within a 5 minute drive.  It's not too far from the freeway.  The location of the hotel is quite a drive from the beaches of Fort Lauderdale, but it's nice if you want to be away from all the shenanigans of spring breakers who came to party.  Even thought my visit went well overall, I'm not sure that i'll stay here again.  There was nothing that really wow-ed me about the hotel.

    05/01/15 | Link | Rating: 3.0