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Embassy Suites in Fort Lauderdale, FL

Embassy Suites in Fort Lauderdale, FL

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Company Info:

Rating: 3.00

Address: 1100 SE 17th St, Fort Lauderdale, FL, 33316

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    Comments (59):

    1. Dave G.
    Warning for any parents with young (crib sleeping) children - this hotel will not guarentee that a crib will be available for your use while staying there.  When making our reservation, I asked if we could reserve a crib for our stay.  The answer I got - "We can not disclose that information at this time."   What kind of answer is that?  So after asking to speak with a manager, they suggested that we bring along a pack-n-play just in case.  So in addition to the large bags we are already bringing, we also have to bring a pack-n-play (oh - and pay the airlines extra to carry that)...all because the hotel can't tell us whether a crib will be available or not.

    11/04/12 | Link | Rating: 1.0
    2. Kaye E.
    I would stay there again. I don't say that about many places. The only complaint I have is that the toilet needed to be replaced-I had to flush it twice everytime. The room was large and the bed was very comfortable. The free breakfast was filling, but get there early if you want to eat. It's close to a lot of grocery and convenient stores-There's a grocery store right behind the hotel, and public transportation as well as cab/shuttle service is right out front. I especially liked the koi pond and the geckos.  It was also a very secure property, and surprisingly quiet-except for at breakfast time. It's also fairly close to the cruise port and the beaches. 7 minutes by taxi from the airport.  The staff was wonderful.  Book early for the best prices.

    16/01/11 | Link | Rating: 4.0
    3. Danny N.
    I am a big fan of the inside decorating of the embassy suites. I used to work here and would see the architecture up close and personal. The building is so tall and in the middle of it is a huge rock coral waterfall theme that looks great, and running water and bridges.. Its real nice, the restaurant makes prettty good food. A shop or two in there. There is a full bar next to the pool.. And  the pool is nice and spacious with a waterfall as well... It is romantic and would be a great palce to stay if your with a girlfriend and are visiting the ft laud area. It is minutes from the beach. LITERALLY... Not walking distance unless your prepared to sweat, like 2.5-3 miles aways from it. Its in the heart of Fort Lauderdale's 17th st. causeway. There are a million restaurants pubs and shops all around the area.. So many shops- massage parlor, gnc stores, cvs, winn dixie, staples, pizza joints, banks, ice cream parlor. There are a myriad of shops to stroll through... Anyhow, great touristy location..

    04/12/11 | Link | Rating: 4.0
    4. Ronald E.
    I should have gotten the idea that there may be problems staying at this hotel when I read some of the reviews online.

    Our stay at the Embassy Suites Fort Lauderdale hotel was a rotten way to start our vacation. My friends and I booked two rooms for a single night prior to our cruise the next morning.

    Now granted, we asked for two rooms together -- on the far side of the hotel, away from the noisy street -- and we arrived at 10:30am in the morning.

    I can accept the fact that at 10:30am those rooms would not be ready despite the fact we were met with a crowd of cruise travelers who had just checked out and were sitting in the lobby waiting to board the bus.

    We arrived, let the front desk know who we are and were immediately advised that our rooms would not be ready until (the latest) 3pm in the afternoon.

    This seemed awfully strange. I travel many times during the year, always arrive early at the hotel, and have never waited past noon to get a room. Then again -- I stay at Marriotts.

    So, optimistic our rooms would be ready early, we went to the shopping center behind the hotel to have lunch and pick up items for our trip.

    Upon returning to the hotel at 1pm we were advised that our rooms still weren't ready and that the 3pm timeframe was still a "go."

    So, we sat in the lobby, on our luggage, for 2 additional hours. Everyone at the front desk saw us, nobody made any kind of effort to rush the checkin process or get someone in housecleaning to have two rooms readied.

    Finally at 3pm, I had to go to the front desk and ask about our rooms. Still not ready.

    By 3:45pm I walked up to the girl at the front desk and asked to speak with a Supervisor. It was at that moment that she told us "If you want to speak to a Supervisor about your rooms, they are now ready." Wow. How coincidental. Not until we asked to speak with a manager did our rooms suddenly become available.

    An entire morning and afternoon shot waiting in the lobby for rooms. We could have been swimming in their pool --- something we were looking for but never got the opportunity to do. We never even saw the pool. By the time we checked in at 3:45pm it started raining.

    The hotel is nice. The rooms were clean. We enjoyed the manager's reception and loved the breakfast. However, my friends and I were disgusted by the way this hotel treated us. We sat and watched countless people check in and get rooms immediately, but because we wanted two rooms together on the far side of the hotel, they just could not make it happen.

    And, as soon as you take the complaint to a higher authority, things start to happen. Go figure.

    I have never, ever, had to wait till 3:45pm to get a room at any hotel. And folks, I have stayed at many across the country.

    Now, possibly the manager of this hotel is going to reply with an apology, and that would be appreciated. However, judging from the complaints about the front desk staff and their lack of caring or making things happen for their guests, I doubt very much that things will improve at this hotel.

    Our stay was ruined. Was really looking forward to the pool. Instead, we only saw the atrium for most of our stay.

    21/05/11 | Link | Rating: 1.0
    5. Kristie S.
    It was my first time coming to Florida with my uncle knowing that I was gonna stay at an Embassy Suite hotel. This was the closest hotel from the airport. I called their concierge to be ask to be picked up from the airport but was forward to a personal voice mail.  So I was expecting free breakfast, good service and a nice room. I have been to many Embassy Suites such as the ones in San Diego, Chicago,and Arizona. Although it was a free breakfast, there wasn't that many choices at this hotel. You get your usual cook to order omelette's, pancakes, scrambled eggs, bacon and sausage. The pancakes itself they were cooked all the way but they weren't brown like a usual pancake. The French Toast that they had you knew they were frozen just by looking at it. After breakfast I went to my room on the 7th floor, I wasn't impressed by the way the room looked it felt outdated so did the bathroom. The pillows were a little bit too soft for my taste. The beds weren't matching. They do provide you a mini fridge and microwave I couldn't complain about that because I knew I was gonna have left overs from eating out. The room felt stuffy. As for housekeeping they don't really pay much attention to detail. My coffee box wasn't restocked, there were bits of trash still on the floor and my bed sheets weren't changed. Not only that but the bed I was sleeping I woke up with a rash on my legs and swollen bites and red. They do change your towels for you though. Happy hour from 5-7pm with free snacks although I'm not much of a drinker. This hotel was suppose make you "Home away from Home" but I felt I was missing California more than stay here. I would probably stay at a different hotel than this one.

    16/11/12 | Link | Rating: 2.0
    6. Stacey C.
    Maaaaan, why all the hate for this hotel? I thought it was great! I love the tropical jungle vibe of all Embassy Suites, and this one was no exception. Our room was clean and tastefully decorated with dark wood furniture and plenty of space. And you CANNOT beat the free breakfast! French toast sticks, pancakes, eggs, made-to-order omelets, bacon and sausage...and all you can eat?! This fluffy chick says "yes, pleeeeease!" Overall, this hotel was perfect for what my family and I needed. Also - didn't try the pool, but it had a cool waterfall feature and there were a lot of families enjoying it!

    14/06/11 | Link | Rating: 4.0
    7. Ann K.
    Date Visited: Friday and Saturday 4/30/09 and 5/1/09 (Breakfast)
    My boyfriend was attending a workshop at the hotel, which was covered by his employe (so we didn't have to spend a dime on the room).  I'm sure he would say the breakfast was not so great (they didn't offer a lot for a vegan), but as a vegetarian, this place rocked.

    For those of us who eat eggs, they have a "Create your own omelet" station.  You just tell them which of the ingredients you want and they make it.  It's that simple.  I ordered a cheese, tomato, and spinach omelet both mornings.  I had their hashed browns alongside, with a cup of tea.  Other options included fruit, cereal, breads, and some meat items.  It was the perfect way to start the morning and it's all included in your hotel price.  It sure does beat boring old bagels and old fruit, which is what the standard included breakfast usually has.  

    Oh...and just as an additional comment...the atrium was really nice.  Our room was on the 7th floor and it was great to step out of the room and hear rushing water.  The grounds were also nice, with a koi pond and pool and jacuzzi to the side of the hotel.  It was a little calmness in a frantic Ft. Lauderdale city.  It's also walking distance to Publix grocery store, a bunch of other small food places and other stores plus Ross and other things.

    12/05/09 | Link | Rating: 4.0
    8. Mike M.
    Our experience at this hotel was not good. First of all the price was about $270 per night, up $21.00 when we swithed to 2 double beds in the room as opposed to one King.The rate was supposed to include transfers to the pier but we were informed it was only for 2 people so we had to pay even more.

    The people at the desk seemed to have been hired the day before we got there and were not very helpful. Our room stunk of smoke even though we had reserved a non smoking room. They did move us so that was eventually ok. Also the first room was very hot and adjusting the A/C did little  good. Thankfully the second room was ok.

    There restaurant had a very limited menu and high prices. No Prime Rib as advertised in their online menu. Go across the street. Very nice Steak place there and reasonable.

    Next time Iwill be bidding on Priceline so at least We won't have to pay a fortune.

    08/11/10 | Link | Rating: 1.0
    9. Cari R.
    Yes! Yes!  Yes!   Free breakfast, free happy hour, great pool, large rooms,  willing to deal with 300+ roller derby peeps.  Will definitely try to stay in an Embassy Suites property again!

    30/05/12 | Link | Rating: 4.0
    10. Christy H.
    Not impressed. For an embassy suites this place is out-dated! It doesn't give you that "I am staying at a nice fancy hotel" feel. The rooms are so-so. Nothing special. The pool outside is nice. It has a waterfall. Seating out there is pretty convenient. The best thing they have going is the fee happy hour from 5-7pm. Order whatever you want and as many drinks as you want. I had some whiskey on the rocks. The bartender said that he wasn't supposed to do just straight liquor but hooked me up anyways. They also have some popcorn, pretzels, and cheddar goldfish for free but the pretzels always seemed to be stale.

    11/05/11 | Link | Rating: 2.0
    11. Mike C.
    I have stayed at several Embassy Suites throughout California and Nevada - the Fort Lauderdale location puts many of them to shame.  My wife and I were both impressed by the friendly front desk and the clean room/bathroom.  I know there are nicer hotels and ones closer to the beaches, but it would be difficult to match the value and overall experience of this particular Embassy Suites.  I would definitely stay here again: it is an excellent example of the hotel chain.

    Pros
    Clean and Comfortable room: nice bed and non-smoking property
    Friendly Staff
    Free Manager's reception and Hot Breakfast
    Free Internet for Hilton Gold
    Business center with free printing and internet access
    Accommodated early check-in

    Cons
    Paid parking

        The hotel isn't exactly cheap, especially when you throw in tax and parking, but it's still a great value when you consider the freebies and the nice room that you will be returning to after a long day of vacationing or business.  Don't forget to grab breakfast before the lines get long - you can always take your tray of food and juice to your room.  In case you're new to Embassy Suites, the hot breakfast includes "made to order" omelets and a hot breakfast bar that includes eggs, waffles, pancakes, hash browns...and juice/coffee.
     
        The location is OK - near Miami, near the beaches, near restaurants, etc.  The only drawback is the fact that it isn't on the beach.  I had a rental car and everything was easy and convenient, but if you don't have a car, I can imagine that you'd have to deal with shuttles and taxi rides.  Parking is in a gated lot:  there is no real street option, so if you have a rental, be prepared to pay the daily parking fee.  

        Embassy Suites isn't a luxury chain, so you should go someplace else if you're looking for a spa/resort type of experience.  I enjoyed my 2 night stay (8/6/11-8/8/11) - great place to sleep and it's perfect for couples or a small family: the suite layout totally accommodates sleep and play.  The front desk is friendly and the servers/wait people/staff is always there to help.  It might not be the ideal location for some vacationers, but the built in value of the Embassy Suites will have me coming back the next time I'm in Florida.  It's perfect for the traveler that doesn't need a lot of fuss, but expects a lot nonetheless.  

        5 stars for being a great hotel for the price/hotel class: no fancy shampoos but a nice comfortable bed with clean and soft linens.

    30/09/11 | Link | Rating: 5.0
    12. Jordan N.
    I didn't eat here or stay in a room here.

    But I attended a convention, and while the convention was small, I was able to explore the property.

    It's fairly decent if you like the Mexican Riviera theme. You've got a jungle indoors and outdoors, with waterfalls and lush tropical scenery. Of course though, the little ponds have no fish, and the plants are fake. The Mexican feel gives away with the Spanish tiles floors and pinkish stucco but I can see how it can feel also cheap - since it is in no way modern, not even by Latin America's standards.

    However, it can serve as a good hotel for people looking to escape from the city life and make them think they're somewhere else far more tropical than Florida.

    09/12/08 | Link | Rating: 2.0
    13. Eric C.
    A moderate priced hotel for a stay in Fort Lauderdale. This location is near the port, and there are many cruise passengers and crew members who overnight here. The FLL airport is also minutes away.

    Waits for an elevator can be lengthy. The hotel is renovating all 5 elevators, one at a time, over a 12 month period. The manager's cocktail reception is popular, too. Long lines are a constant for free libations. Expect long lines for breakfast, too. The lassitude of the grill cook is frustrating, and will force you to explore other options. There are many cereals, bagels, and healthy choices for breakfast.

    31/03/10 | Link | Rating: 4.0
    14. Nicholas C.
    Pros:
    Clean, easy access to beach and downtown, trolley that runs to the beach passes by hotel, manager's reception (when we went it wasn't as busy as people made it seem), great pool, lots of lizards outside which is super fun, decent space in room, air conditioned, good amount of stores and restaurants in walking distance, and every room has a balcony.

    Cons:
    Breakfast was a bit bland especially french toast and pancakes, bar and restaurant overpriced.

    We would definitely stay here again shall we vacation here again.

    04/06/13 | Link | Rating: 4.0
    15. William E.
    Pitiful. I used to come here quite often

    26/04/13 | Link | Rating: 1.0
    16. Karen F.
    We had a pleasant 1-night stay (3 people - 2 adults - one kid) in a clean, comfortable room with 2 double beds.  We chose it because it is near Port Everglades cruise terminal and also our relatives had their wedding party blocked off there.  Breakfast (included in the moderate rate) was included as was a MEAGER (pretzels, goldfish & popcorn) "Manager's Cocktail Reception".

    Brekfast was crowded - but the food was fine.
    The Managers cocktail reception was a JOKE.  Get some real appetizers!

    Front desk staff was not professional as they bickered amongst themselves in front of guests.

    Bell captain was freindly and prompt.

    Kind of a mixed review - so I will split the difference and give them 3 stars.

    14/11/10 | Link | Rating: 3.0
    17. Just M.
    Dirty toilet. Didn't want to switch room for me. Told me to wait for housekeeping. Waited for 20 minutes, finally decided to go down to ask to switch room. They did but not apologizedor anything. Just "here's you key" Really?

    14/05/13 | Link | Rating: 1.0
    18. Addy C.
    Embassy Suites is a great place to stay if you have kids b/c of the separate bedroom vs. living room area - both rooms had flat screen TVs which is nice if you want to watch TV and not bother the kids. We had gotten two rooms (one for 2 adults & child, and one for 3 adults). We lucked out too and got the rooms next to each other, which made it nice to go back-n-forth between the rooms. We also liked the open atrium lay-out, the sound of waterfalls, the many tropical plants inside - honestly we felt like we were at a Caribbean resort and not Ft. Lauderdale ... maybe it was the Koi fish pond.

    COMPLIMENTARY HOT BREAKFAST
    Average food but definitely better than the usu. free continental breakfast. They had pastries, bagels, cereal, oatmeal, grits, fruit (oranges & bananas), yogurt, pancakes, scrambled eggs, sausages, bacon, etc. I'd definitely recommend getting your eggs at the omelette station - they will prepare your fried egg and/or omelettes however you like it. And I'd recommend going early if you want to avoid lines.

    MANAGER'S RECEPTION
    Free drinks and snacks every night from 5:30-7:30. Wine, beer, ... I think maybe even cocktails. This was definitely very popular among the hotel guests.

    INTERNET CONNECTION
    Ok this was probably the only downside of our experience. Unlike the Intercontinental family hotels, Hilton family hotels do not have complimentary internet in the rooms. They charge $9.95/day. However the internet is complimentary in their business office ... except websites like Facebook and Twitter are blocked. I think they only want you to use their computers for email. Having the printer available was nice though. Dress warm - there's a cold draft that comes in from the ceiling.

    SWIMMING POOL
    Pool is very nice - they have waterfalls, too. Also a whirlpool but no kiddie pool. The only downside were the smokers ... I noticed throughout our trip that Ft. Lauderdale has a lot of smokers, and unfortunately for us, they like to hang out at the pool :(

    12TH FLOOR
    Not the most fantastic view but still worth a visit. There's a deck available and you can see the ocean from here :)

    GREAT LOCATION
    While it's not on the beach, it's just a short drive away - and a short drive from the airport, and short drive to the major highways. Plus Publix and several restaurants are w/in walking distance.

    PARKING
    Self-parking is not complimentary :( Expect to pay $14/day.

    Overall if we found some great specials, we'd probably come back.

    03/01/11 | Link | Rating: 3.0
    19. John T.
    Nice sized rooms. Attention to detail is lacking in the housekeeping department. Dust in corners, glitter all over the floor (especially under the wheeled footstools), cigar ashes all over the balcony, chewed piece of gum under the bed.

    We stayed on the fourth floor facing the street. Bad spot because the eye-level ultra-bright spot lights lit up our balcony and bedroom. Blackout curtains helped in the bedroom, but the balcony was pretty much unusable at night because of the lights.

    Free breakfast was pretty good. Omelet bar was good. Fresh melon.

    We were told the shuttle to Royal Carribean's cruise port was free, but noticed a week later we were charged $7 each.

    27/09/12 | Link | Rating: 2.0
    20. Omar G.
    I just wanted to make clear that the one star I left before was for the specific room we had upon check-in (1103) the first night of our stay.

    The next day.....the excellent manager promptly moved us to the top floor and even better view. She also comped our internet access for our entire stay. A real class act.

    Overall this place is a very nice tropical themed hotel (waterfalls, rock formations, Koi pond, etc,) with an amazing 12 story atrium.

    09/07/13 | Link | Rating: 5.0
    21. Connie-Rae D.
    We stayed here in January 2014 and thoroughly enjoyed it! The room was 2 rooms.  One with a king bed, TV, and bathroom.  The other room had a sink, fridge, coffee, couch, TV, desk & chair.  It was clean & comfortable.  We did hear a little noise from the road outside. The elevators seemed a bit slow. Free breakfast was awesome, as were the free drinks & munchies at happy hour each night!  The pool area is a tropical setting.  We didn't swim, but did enjoy sitting our there! Tons of stores & restaurant's within walking distance.  We got a Sun Trolley map and took it to the beach. $3.00 to ride on and off all day!  There is an app for the trolley that might be helpful also.  The water taxi is also close by and will take you all over for a fee.  We also found the city bus will take you to the same places on a different schedule.  As with another hotel we stayed at in the same month, we read some horrible reviews about this hotel.  I don't know what these people want, but we will definitely stay here again!

    20/03/14 | Link | Rating: 4.0
    22. Marqus R.
    This is one of the better places to stay in Fort Lauderdale, one of the best of the Embassy Suites and one of the most "happening" of any the Embassy Suites. This is no doubt in part because of its location, its larger group accommodations, group facilities and the simple fact that it is big.

    It's not on the beach or even beachside, but located near all kinds of shops, bars, restaurants and strip malls within walking distance and, of course, convenient to Port Everglades for those going to or from a cruise or crossing.

    They have a decent pool, a very popular complimentary cocktail hour for guests, complimentary breakfast, spotlessly clean rooms, a friendly staff that is most welcoming to everyone and one of the few Embassy Suites that even advertises itself as being gay friendly. In fact, on that note, there are even a number of gay oriented business and other events that take place at this location.

    On the downside there are charges for self parking ($16/day), valet parking ($19/day) and Internet. Given the location, though generally a lower off beach room rate, I can understand the parking charges since area space is at a premium, but find their Internet use charge to be rather chintzy of them.

    When I need a good number of rooms for groups of people utilizing the airport and port facilities, I've used them in the past and for that purpose they have always been very good and everyone has generally been most pleased with the accommodations and the services. However, for those coming to Lauderdale only needing a room or two and intending to use the beach or desirous of waterfront, they might be better off staying elsewhere.

    21/02/12 | Link | Rating: 4.0
    23. Melanie W.
    Overall it was very nice. Nice pool with waterfall and great bar with apps at happy hour. I just couldn't give it 5 stars tho. The bed was so bad, I was up all night.

    23/02/14 | Link | Rating: 3.0
    24. John E.
    I love this hotel. Very convenient to good shopping and eating. I stay here every time I visit Fort Lauderdale.

    25/03/14 | Link | Rating: 4.0
    25. Stephanie P.
    Where do I begin? I stayed at Embassy Suites on several occasions (Fort Lauderdale /Puerto Rico...etc.) Every room is literally a mini one bedroom apartment. You have the managers reception (free drinks and snacks for 2 hours), free breakfast (every morning), giant pool (with waterfall!), hot tub, 24/7 workout room, king sized beds, pull out sofa with as many pillows as you want. (pillow fight...o yeah)

    My stay here is always great. The staff is friendly and attentive; they allow early check-ins and late checkouts and even keep your bags locked up for you if you have a few hours to kill. The hotel is always busy, but never having that overcrowded feel.

    However, you do have to pay for parking (self and valet), if I'm not mistaking I believe it ranged from $16-20 per day.

    Overall the location and price are great and I would definitely stay here again and again!

    P.S - People that are giving negative reviews i think are just nit picking at stupidness..but to each his/her own.

    03/04/13 | Link | Rating: 4.0
    26. Angela S.
    I don't get the negative reviews of this place. Are free drinks, free breakfast, giant pool (with waterfall!), hot tub, 24/7 workout room and king sized bed with as many pillows as you can fit not enough for all of you??

    My stay here was great. The staff was friendly, they allowed a late checkout and even keep your bags locked up for you if you have a few hours to kill. The hotel felt busy, but never crowded. The free happy hour was an awesome amenity. You can take your drinks poolside and enjoy the evening before heading out to one of the many restaurants nearby.

    It's not walking distance to the beach, but the pool is beautiful and well maintained. It was never that crowded. The hot tub was nice. My only request would be that it stay open later than 11 pm.

    The E-Spot restaurant is pricey. You're much better off walking across the street for dinner somewhere. We liked Southport Raw Bar if you're in the mood for seafood, and there's a fun Irish pub directly across from the hotel.

    I would absolutely stay here again.

    19/04/12 | Link | Rating: 4.0
    27. Erin D.
    Customer service definitely needs improving. One of the valet guys was helping a guest as I drove up and didn't even acknowledge my prescence. Then, after I parked, he asked me to move backwards in the driveway. I'm not sure why he didn't want me pulling forward so that other cars could be behind me - what an idiot.

    The wait time for check in was pretty lengthy - about 20 minutes with no one in line in front of me. The line grew longer than the amount of rope, so be forewarned. Apparently people use this hotel for cruise parking as well.

    Upon entering the room, the trash can next to the fridge had not been emptied, which is a bit unnerving. I also found a full can of unopened sprite in the fridge. I'm surprised that the hotel leaves things like this from the previous guest.

    If you need anything from the kitchen, good luck. I needed a spoon (bought some ice cream at Winn Dixie across the street), so I went to the bartender, who has no silverware. He directed me to the front of the kitchen. I waited 10 minutes for a waiter/waitress, who then directed me to the host's stand (no one was initially there when I walked in). I told the host I'd been waiting for 10 minutes for a spoon, and he said, "I'll be right with you." He then left for 10 minutes. I went to the bartender, who asked a waitress to bring a spoon. After 20 minutes, I finally had a set of plasticware!

    My room was about $150 for the night. I needed a place to stay near the airport (FLL), so this hotel served my needs. Customer service and cleanliness severely need improvement.

    02/01/13 | Link | Rating: 2.0
    28. Theresa C.
    I stayed here last week during Cruise training.  It is walking distance to so many amenities.  The breakfast was great and the happy hour rocking.  The room was great with the separate area with  a desk and couch.  As a travel agent I would recommend for clients staying a few days in Ft. Lauderdale.

    08/04/14 | Link | Rating: 5.0
    29. S S.
    Worst hotel I have ever stayed at. There were bugs in the room. The bar downstairs is a joke. I will never stay there again.

    07/09/14 | Link | Rating: 1.0
    30. David P.
    The parking situation made me upset, paying $16 to park and find the only spots a 5 minute walk away from the front desk.  The rooms were aged but acommidating.  The breakfast supposedly starts at 6am but the cooks were just starting to cook everything.  They seemed unorganized during the two breakfast I attended.  The happy hour was good but hard to find seating around the bar.  It was ok but I will find other hotels on my return.

    19/12/13 | Link | Rating: 3.0
    31. CK A.
    I have been at better Embassy Suites, as this one is a little dated.  The manager's reception--the drinks were fine, but the food was just popcorn, chips and salsa.  

    All in all a good place to hole up at pre or post cruise with restaurants and liquor stores within easy walking distance.

    14/04/13 | Link | Rating: 2.0
    32. Travis H.
    Great Breakfast, great room, wonderful manager's reception and the staff was so friendly and helpful. Next time we travel we are looking for Embassy Suites! Thank you for making our trip wonderful.

    25/04/14 | Link | Rating: 5.0
    33. Jim L.
    Prices are very reasonable, so for the money and area it isn't too bad. However, be prepared for the crowds that a low budget hotel will typically draw, mostly families and low-budget tourists. Also, the amenities are weak. Full bar with multiple bartenders and they couldn't even make a mojito. Seriously. And not couldn't as in they made a bad one... Couldn't as in they said they couldn't!

    02/09/14 | Link | Rating: 2.0
    34. Laura D.
    We stayed here father's day weekend and after reading reviews wasn't expecting top notch service, but we were wrong. Yes, busy with lots of pre/post cruise travelers, but service was great, from the front desk to the man making my omelet (along with a line of others) who always had a smile.

    My 9yo left the pool (older brother was watching-typical) while we were bringing bags upstairs. He went up to front desk clerk. She asked about him that night and told me what great kids we had - gave them a gift basket. She didn't have to do any of it. (Carol was maybe her name?) Just a lovely experience.

    Very pleased and wouldn't hesitate to return.

    03/07/14 | Link | Rating: 5.0
    35. Jordan D.
    24 hour gym, free happy hour on certain drinks, and breakfast. That is why I like staying in this hotel. The Rooms are good in size and amenities. Will come back the next time we plan a cruise trip.

    12/07/14 | Link | Rating: 4.0
    36. Lesley W.
    First off, my experience here was as a person attending and working a conference.

    The room was very nice and extremely roomy. These are true suites with a door between the sofa bed and other beds. Beds are nice, there are 2 TVs, a big desk, microwave, fridge, closet....it's just BIG you guys!

    Free Breakfast in the morning, free manager's reception which is 2 hours of free drinks and snacks, and a gorgeous pool area too.

    From working and attending the conference, the staff was so accommodating and friendly. Even if I ran up to them at the last minute and asked for an entire room to be changed, they did it without blinking an eye. It was wonderful and made my job much easier. As a hotel guest, the staff was very nice every time I spoke with them.

    Although this isn't right on the beach, we took the sun trolley (50 cents each way!) and it took just a few minutes. We loved that Publix was right behind so we could grab food/drink whenever.

    All in all, great stay.

    28/05/13 | Link | Rating: 4.0
    37. Brenda M.
    I stayed here for 2 nights.  The rooms are very spacious with a separate living room area.  There were also a micro and mini fridge which are always pluses in my book.  Decor was tasteful.  Not sure why they have so many sinks (3) in the room.  Though the room is soundproof, I could still hear the noise from the lobby area even though I was on the 4th floor.  I guess this is due to the atrium architecture. They have a restaurant and bar area.  The hotel has happy hour with free drinks and snacks in the afternoon. Overall, I would stay here again.

    10/07/14 | Link | Rating: 4.0
    38. Megan N.
    I travel a lot for work and pleasure and have stayed at a wide range of hotels and I make sure I adjust my expectations accordingly based on the type of hotel I am staying at. Haven't stayed at an Embassy Suites until this unexpected trip. We check in and get to our room. First we notice there is broken pieces of glass on the floor.. Then we open the tv stand and there were dirty towels and blankets squished in there that were not picked up my house keeping. It gets worse. We open the pull out couch and the sheets were not made and had a large yellow stain on them and were still moist. I almost walked out then and there until someone called me down. Housekeeping was very responsive and kind; they took care of the issue immediately. At brunch there was lipstick on my coffee cup which was a special treat. HOWEVER! Through everything we decided to stay and will keep an open mind about staying at other Embassy Suites because of the manager and the staff. Shoutout to Ed Timons for 'making it right'. My mother wrote a review and handed it to the front desk earlier today. When we got back to our room today there was a letter and a little goodie bag apologizing for the service and taking care of our issues the best that Ed could. Impressive. That made all the difference and added another star to this review. Thank you Ed and the rest of the staff.

    08/09/14 | Link | Rating: 3.0
    39. M P.
    I'm usually a fan of Hilton's Embassy suites but this one is not a good representation of what Hilton has to offer.
    First off whatever rate you're quoted plan on spending about $20 a day extra since they charge for parking. Even if you self park it it costs $18 a night (add that onto the $10 a day internet charge and the rate jumps by $30 per day).
    Overall the place is in need of an update, including the restaurant where even the burger was bland.

    11/12/14 | Link | Rating: 1.0
    40. Tanya I.
    Great hotel if you want lots of walkable amenities near by... but having to pay for Wi-Fi isn't nice at any hotel in this price point.  The pool is cute and has lots of places to lounge outside and enjoy either the Florida sun or shade.  The breakfast is included - but be sure to be there before 9 as that's when the staff rapidly start tearing it all down.  We sat at the bar and had a few drinks and snacks while we waited for our room to be ready - great wait staff in there

    12/03/14 | Link | Rating: 3.0
    41. Elizabeth F.
    Not sure if it's worth the price we are paying BUT the staff is friendly, shuttle was fast.  I do agree- rooms feel a bit "dirty" and the towels smell. If I get a better price would stay again.  Would like to give 4 or 5 stars for the awesome décor in the lobby area but the rest of the hotel just lacked too much for that.

    17/06/14 | Link | Rating: 3.0
    42. Ken S.
    Stayed there recently. For the most part is was OK. My room could have been cleaner. It was obvious the corners in the bathroom had not been cleaned properly for a while. The breakfast  buffet was good as most, but is a breakfast buffet ever fantastic? Loved that happy hour.

    25/03/15 | Link | Rating: 3.0
    43. Christina S.
    Everything's good and affordable.  Live lizards, parrots, and koi fish in the pond by the poolside

    05/07/14 | Link | Rating: 4.0
    44. Mel C.
    One star for this place (first time I've ever given anything other than 3 stars) and the level of uncleanliness is completely unacceptable. Not only did I come to find out the room I booked weeks ago was 'somehow' given to someone else, but the room I'm now waiting to get out of is absolutely filthy. Cabinets have streaks of who knows what all over them, the inside of the fridge is growing mold, not to mention there is a dead cockroach in the cabinet next to the fridge, one of our sink drains are broken, the mirrors look like they've never been wiped, balconies are filthy, both the floors and the rails. The chairs have crust of what looks like dried food all over them, the tables have impossible to miss crust all over them as well. I've been trying to get to a manager since YESTERDAY and have yet to even contact on on the phone. I would never recommend this place to anyone. To sum it up in one word, disgusting. Not even close enough to the beach either so when they write 'partial beach view' it's more like a two inch view.

    17/04/15 | Link | Rating: 1.0
    45. Rob W.
    This is a popular busy hotel. It is close to the beach, but not on it. We have stayed here prior to going on a cruise, and it seems to be very popular with cruisers. It is conveniently located nearby most things to do in Fort Lauderdale. The suite set up is very nice compared to the average hotel room.

    11/08/14 | Link | Rating: 3.0
    46. Dana B.
    For an Embassy Suites this one is average but not bad at all. The front desk staff provided great customer service. I had a problem with my reservation and they resolved it quickly. Happy hour and pool area is nice also.

    17/02/15 | Link | Rating: 3.0
    47. David K.
    I am a diamond member at Hilton. This hotel doesn't represent Hilton at all. The people are as rude as they get. The hotel is old and needs to be updated badly. It took over 45 minutes to get 2 pillows and a blanket. Wrong key to get it the room. I had to go back down 2 times to get the correct key that worked. Popcorn ceiling you can see that falls on the ground.

    They charge 8 dollars per person to go 2 miles to the cruise terminal. 4 people was going to be $32. Uber was $11 all in.

    You are better off at motel 6 than this place.

    25/11/14 | Link | Rating: 1.0
    48. Angela H.
    I have stayed here several times for business. The area is within walking distance to grocery store and other commercial chains. The hotel is nice and every room has a living room, very small kitchenette and private bedroom. The pool is really nice with a waterfall. Overall, great hotel buy but a few times I had stayed during construction and it was annoying to try and work through. My final stay was when I had an issue with valet. An attendant I always saw and always had a bad attitude tried to charge me 9.00 more than the charge I already had as an overnight guest. I explained that I had a late check out and I paid my daily fee but he (on the valet area by himself)argued with me despite my calm approach and explanation. He fed me some b/s line and that's when I let shish out. We didn't collect his 9.00 bogus fee and I never went back to the hotel. Beware of valet and their sneaky attendant. I really think he could have been trying to collect extra pocket money.

    04/10/14 | Link | Rating: 3.0
    49. Del D.
    The valet and parking attendants are rude!  It's a 3rd party company, and they made my first impression (and second and third) impression horrible. I love hilton branded hotels, but just knowing I have to deal with these parking clowns make me want to stay somewhere else.

    27/03/15 | Link | Rating: 1.0
    50. Sara T.
    Really awful. Horribly dirty room. So much traffic noise that I'll never sleep tonight. Do NOT let them put you on the side of the hotel with the road. This hotel needs to be gutted and head of housekeeping needs to be fired.

    10/02/15 | Link | Rating: 2.0
    51. Quijana B.
    I stayed in the Embassy Suites for three days in January, 2014.  Like most of the people in the hotel, I was there before heading to the docks and on to a cruise ship.  From the conversations I had with other guests, those that were not waiting to board a ship were fresh from a ship and waiting to catch a flight home.

    This hotel is dated.  Not yet shabby, but easily on its way down that path.  A few small, slow elevators ferry the guests up to suites that have seen far too many guests.  Much worse, the small, slow elevators are also used by the army of bellmen who must wrangle everyone's bags towards the cruises that depart each morning.  One of the five elevators in the hotel is used exclusively for this purpose every morning from 8-10. Sometimes longer.  Considering the typical cruise population is not the type to take the stairs, the wait for elevators is simply too long.  

    The other big issue in the hotel is the layout of the atrium.  It is nice to look at, but a dangerous maze to traverse, and was the cause of an injury on my last morning there.  The waterfalls and bridges keep people guessing at how to get from the front of the hotel to the rear, and the glossy paint on a curved surface create an issue when one is holding a slick tray filled with ceramic breakfast plates, looking for an empty table and chair.  Sure enough, my last morning featured a serious fall for a hungry gentleman. Staff rushed in to help him, but I am certain that this is a common event.  

    My group had a good number of rooms booked, but paid more than $200 per night for this weathered hotel.  The good news was that we could share rooms to save a bit on the overpriced rate.  Still, we all agree that our next trip to Ft. Lauderdale will not include a visit to this particular place.

    01/02/14 | Link | Rating: 2.0
    52. G N.
    Our reservation was last minute because of a weather related change. The hotel is away from the beach (~2 miles) and close to the cruise ship terminal and some strip malls. Traffic noise is pronounced. Luckily there are plenty of transportation options: buses, hotel vans, cabs, and Uber. Walking is an option but major attractions are about 30-45 minutes by foot. We avoided renting a car as it was more costly (rental fee plus $20/day parking).

    The design of the hotel is nice. Each suite opens to the central
    atrium with fast glass walled elevators to take you to your floor. There is a bit of vertigo on the higher floors for those scared of heights. The premium floor has snacks included which are dispensed by a vending machine. The outdoor pool is heated and has a neat waterfall. There is also a hot tub and sauna by the pool. The room includes a breakfast in the atrium and an evening happy hour (inexpensive liquors, wines, and beers, simple snacks).

    The hotel is bustling and crowded during the high season. Cruise ship retirees, conference attendees, bearded biker types, and families escaping the northern weather all jostle with each other in the lobby. The front desk and bellhops seemed to have difficulty handling the numbers. Waits were long. They were very nice and were willing to accommodate an early check in.

    The rooms are generally nice for a midlevel hotel. Beds are comfortable. The sofa beds are passable. I wish they would provide a simple egg crate mattress pad which would improve the sleeping experience on the sofa beds. The towel hooks are shiny but come off easily. The shower curtains had some mold along the base. Not surprising in humid climates but a simple fix would be to change it regularly. The sheets of the sofa bed were not changed from the previous customers. We could tell because we found kids snacks in the sheets. Housekeeping changed the sheets quickly. I wish there was a drying line over the tub for our wet swimsuits. Several floors have coin laundry. A big plus for longer trips.

    Another issue is the workout room on the top floor. The treadmills are well used and need maintenance. One does not work at all. The others are squeaky, have buttons that have worn away, do not incline, and have gimmicky entertainment systems. They should also include spray cleaner so that guests can wipe away the sweat off the machines.

    Pros: Suites. Comfortable beds. Heated pool. Close to cruise terminal. Friendly staff. Breakfast and happy hour.

    Cons: Traffic noise in rooms facing street. Far from beach. Crowds. Fixable cosmetic problems. Overwhelmed staff at times. A little pricey considering its location.

    19/02/15 | Link | Rating: 3.0
    53. Honest R.
    This place has three stars which is about right.

    Let me start by saying I'm kind of a bitch.

    The crowd is the main problem. A lot of the place sounds like cigarette smoke which is sort of gross unless you're into that.

    Some people at the front desk are very nice, some are really not. The people at the front desk are supposed to make you feel good. The attitude of the people at the front desk says a lot about the hotel.

    I thought I read somewhere that the hotel served breakfast made to order but I guess that was about just the omelettes which I didn't try. But the breakfast only goes to 9 on weekdays & when you're on vacation like ...who gets up that early? I did because I wake up starving. But then I promptly went back to sleep.

    The room was never cleaned. In fairness, the do not disturb sign was up until about 4 pm but in nicer places, you can still get your room cleaned after that.

    But back to the breakfast. The eggs & potatoes were actually really good but if you have any diet needs, that's about all you can eat. Not very accommodating if you don't eat like, everything.

    Also, there's not koi. There's this whole thing in the hotel guide about their koi but I looked....there's no koi in that water.

    Pool looks cool tho

    13/02/15 | Link | Rating: 3.0
    54. Bob E.
    I see the cruise people love it, and for good reason as the location here is excellent.  But the rooms are not so great, stained carpets, very outdated bathroom, ok beds. Wifi was very good. Breakfast is terrible. Staff I had interactions with were very friendly. Not sure I would stay here again if in the area.

    18/03/15 | Link | Rating: 3.0
    55. Night Ryder I.
    The eSpot is a great spot for lunch.  Toss your wristwatch and enjoy a delicious lunch in Embassy Suite's in-house restaurant.   The wait staff is very friendly, but just a bit laid back, so give your server a heads-up if you need to be somewhere by a certain time or he/she may assume that you are a vacationing hotel guest with time to chill all day sitting by the relaxing waterfalls.  Ample delicious food portions, plated eyesomely.

    11/03/15 | Link | Rating: 3.0
    56. Kevin T.
    Standard Embassy Suites layout with the wide open interior courtayrd.

    Great service at checkin. Rooms are appointed okay. A little dated (furniture, design, appearance) compared to some properties,  but clean nonetheless. 

    Location is great with plenty around by foot. Beach is 2.3 miles away.

    Breakfast is good. Early is always better as the crowds that pile in seem to overwhelm the dining area.

    04/12/14 | Link | Rating: 3.0
    57. Lindy D.
    After reading other reviews of this hotel, I feel compelled to write an endorsement myself. I found it to be clean and staff doing a wonderful job. They get a lot of traffic from people going on cruises. It is an older hotel showing signs of aging and it can be noisy during the day due to a busy highway. I give it 3 stars because
    1. They offer a shuttle in the hotel lobby to get you to your cruise on time.
    2. Happy hour 5:30-7:30 pm with appetizers, two bartenders, plenty of tables and seating inside and out.
    3. Delicious hot and cold breakfast served from 7-10 am.
    4. A beautiful outdoor pool, fitness center, gift shop, business center, etc.
    5. A shopping center walking distance with upscale stores and several restaurants.

    28/02/15 | Link | Rating: 3.0
    58. Erik K.
    Very nice hotel in the Hilton chain. I mention this because I am a Diamond member of Hilton and I only stay at their properties, for my job. However, this was a weekend vacation for us so my standards were much higher.
    Jeff V., manager, does not disappoint!
    Great reception with snacks and free drinks. Nice pool, nice lobby, great property.

    09/04/15 | Link | Rating: 5.0
    59. Freddie F.
    I went on fri  may 15th  at 5 pm   to 8pm.,  since I live in ft Lauderdale already I wanted to try out the place again since it's been a  while  since the last time I was there.
    last time,  no iron fence  or valet parking  or charging a customer to park  who is spending money at the bar  and  restaurant ....( did not enquire about  paying  for parking, just by what the signs  say.)  I parked  for free.

    all staff encountered were well mannered and polite and good  representatives
    or envoys of  goodwill for the hotel.

    I had the fish and chip's  & some  diet soda.

    the battered fish was a excellent surprise, looked like  fresh  fish  dipped in batter
    instead of the usual  frozen fish  like fast food places  sell.

    I am not a expert on ' chips'  but to complement the meal, a   steak  like French fry / thicker cut should be used to make this meal a  ' big deal ' in the eyes of the customer.

    I spent some time relaxing by the pool side and it was a great family atmosphere
    and I would not hesitate to use the hotel rooms if guest  from out of town arrived.

    the local area is walkable  or a cheap taxi ride to the beach.

    16/05/15 | Link | Rating: 4.0