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The Westin Fort Lauderdale Beach Resort in Fort Lauderdale, FL

The Westin Fort Lauderdale Beach Resort in Fort Lauderdale, FL

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Company Info:

Rating: 3.37

Address: 321 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL, 33304

    Hotels in Fort Lauderdale, FL



    Comments (153):

    1. Rachel W.
    Just stayed at this property as a part of our cruise vacation. This hotel feels and looks like a Westin. It even has that Westin "spa smell". Just stayed at this property as a part of our cruise vacation. This hotel feels and looks like a Westin. It even has that Westin "spa smell". The staff was extremely accommodating. We had booked the room for Saturday and we arrived at 9am (way before the 3pm check in). We expected to have to wait for our room since we had arrived so early. The front desk person had told us that the king room we had reserved would not be available until early afternoon but we would be able to use the hotel's amenities in the meantime. We were happy with the response but as we were about to go to the pool, we were told that a king was available and we were upgraded to their intracontinental suite! What a great surprise! Plus, all this was during the NFL's Pro Bowl Weekend (this hotel was an offical Pro Bowl hotel where members of the NFL were staying) Not only we enjoyed the suite, we also enjoyed the hotel's amenities and concierge staff.

    31/01/10 | Link | Rating: 4.0
    2. Dave W.
    Place was very nice. So was Shulas....I just think the pool deck need an update... A little Travertine instead of the 90's pavers...lol

    04/10/11 | Link | Rating: 4.0
    3. michella s.
    We LOVED our stay here. It was comfortable (great beds), very clean, stylish, friendly and right next to the beach. The concierge was very helpful with dinner suggestions and even made us a reservation without us even having to ask.  The pool was wonderful, very clean and refreshing with drink and food service available. The wait staff was a little understaffed but what else are you gonna do but relax while you wait? Drink prices are a bit steep but I guess that's to be expected for hotel service. Beach access you will find you get complimentary lounge chairs if you are staying at the Westin. Great stay, location, price and service  -would definitely visit again.

    14/07/09 | Link | Rating: 4.0
    4. Knoll P.
    This is a beautiful hotel, however, had major problems with valet service, but they were very apologetic and did not charge us at all due to the problems.  This hotel is clean and I found people working hard to clean throughout the night. The pool is beautiful and there is a convenient "walkway" that gets you directly to the beach. I would not recommend sharing a room with someone you do not feel comfortable with hearing your "potty sounds".

    17/07/10 | Link | Rating: 4.0
    5. K N.
    Overall I did enjoy my time at this hotel.  It has a great location with skywalk to the beach and able to walk to a lot of good places to eat or drink.  Pool bar was also great ( I never went in the pool, just beach so can't comment on that).  Rooms were okay, but the weird part was there is a window in the bathroom that looks out to the room and allows no privacy.  I was also very unhappy when we went to go tell valet that we wanted to get to Lauderdale by the sea and they told us to use their "hotel shuttle" for the "same price as a cab" which we thought would be a great idea.... Until we went to go home on a cab and the price was less than their shuttle which was supposed to be such a deal.  Also, you could hear everything going on in hall and adjoining rooms.  The beach was nice, but the beach attendant took chairs away from you at 5pm (we live in the northeast and wants to soak in last bits of sun on our last day there, it was still beautiful at 6pm!) I would only return here for the location.

    11/04/13 | Link | Rating: 3.0
    6. Catie L.
    I have to give it to this hotel, it is the best I have stayed in, in a long time.
    I am far from being a rich person, and was glad when the women's group from my church decided to hold their conference here.  They gave us from July '09 to January '10 to pay for the trip.  I am glad I did and I came.
    The service was delightful, from the bellmen  , the concierge, registration desk, and housekeeping it was all good.  Everyone was so polite and friendly.  
    There was Starbucks coffee, fresh pods for the coffee maker every morning, along with Tazo teas, half and half and plenty of sugar.  Green tea soaps, shampoos, conditioner, and lotion for the body.  A blow dryer and iron.  Along with mini bar and snacks ( did not to mini bar and snacks, too pricey for me).  The room was impeccable.   I love a soft clean bed.  300+ count sheets wide flat screen TV with movie service if I wanted it.  The view of the beach was wonderful.
    The pool area was nice complete with bar service, and a sky walk to the beach, which they had lounge chairs with cushions and towels at both.  The pool guy was nice a little stalky muscular guy of whom I want to ask to rub lotion on my back, but I passed.  He was dark with a Greek type accent,  I say little because he was only about 5'5.  At the beach they had a Jamaican guy, he was cute also, I caught him looking at my cleavage when I sat up to look at the street, while laying on my stomach sunning my back.  I know guys can't help it.  I have a big cleavage.  Ha, Ha.  I did get a bit of sunburn on my nose.   It was so nice out.  There was a bit of a nip in the air though. The ocean was to cold for my taste to swim in, but it is early March.
    The place always smelled clean and fresh, they must have automatic air fresheners around.  The banquet facilities were great.  The conference had a breakfast buffet and a luncheon buffet on two different days and the service and food for these were great.  I have no complaints.  There was plenty of water, mints, candies, coffee and teas provided for all our meetings from Thursday afternoon to Saturday afternoon.  Including the conference rate for the hotel, the restaurant, bar, and tipping everyone, I only spent  around $440 for my 3 days there.  The room I was in goes for about $300 a night.  I shared it with another woman from my church.
    I would go back since I know their lower price rooms with no view in the back are around $152 a night, but have the same amenities in them as the higher priced rooms.  This is not so bad for my budget.

    Other expenses of my trip
    The flight there on Southwest was only $190 round-trip.  Taxi was $22 to and from hotel, but I was able to cut that down because I shared the ride with others to and from airport.  Ate at Bubba Gumps shrimp house down on the strip for around $15.  There are all kinds of restaurants and tourist trap type stores down the main beach strip.
    This is a very nice place to come and relax or have a conference. It is also good for families.  They say do not come during the height of spring break, it is nosy and crowded then.
    Now I am back in cold Columbus, Ohio, but spring is coming.  Next trip is the ATL to see my sister.

    08/03/10 | Link | Rating: 5.0
    7. Julie R.
    Stayed here for several days for a spring getaway.

    The hotel has a new feel to it, the Westin vibe isn't as pronounced though. I've stayed at the nearby Westin Diplomat before and was blown away, this hotel wasn't as grand but wasn't subpar either. When you walk in you can clearly smell the signature white tea scent, i love that scent! The lobby is on the smaller side but decorated with soothing decor. The small reading room off to the side was cute.
    The rooms are small, since the hotel was a Sheraton for decades prior, some of the Sheraton features didn't die like the room size, stucco walls and ceiling that were newly painted a sky blue. The bathroom was new and has the louvered doors which aren't very private but probably help with ventilation since there was no fan. The shower felt dysfunctional cause the glass panel was only halfway built in and you couldn't help but to get the floor wet unintentionally. It looked cool but I wasn't a fan of the water splashing out.

    We checked into a room with a great view but it was a couple floors above an air handler. The first night was not restful. It was so loud that we asked to be moved the next morning, we then were placed a few floors up to the same view but could still hear it. After a couple days it provided good white noise for sleeping. I also wish there was a jacuzzi in the pool area. There was a steep charge of $7 for 15 minutes of Internet on the lobby computers, some Starwoods have free internet, I was surprised they could not offer that or a better deal for their computer use. Those were pretty much the negatives for me.

    -Room service was excellent! The Lobster eggs Benedict was outstanding!
    -The pool, while on the smaller side, was a nice place to hang out, the attendant Joe, greeted everyone by name every day, it was impressive. Waves restaurant at the pool provided a tasty menu for lunches. The pool bar in the evening was a low key place for a drink.
    -The beds are super comfy!
    -The staff was very accommodating and cordial. The concierge had good recommendations and coupon guides for places around town.
    -The room was thoroughly cleaned, areas around the hotel were very clean.
    -Right across from the beach and walking distance to tons of leisure.

    I would stay here again. For a few days, I'd say its fine but for a longer or more sophisticated stay I would recommend the W next door, which has bigger rooms and more amenities.

    22/04/10 | Link | Rating: 4.0
    8. Karol S.
    This hotel was fine, clean and in a good location but let's face it: it's not a Westin.  After reading in some of the other reviews that it's really just a spruced up Sheraton that made a lot of sense.  It has only one restaurant and it's Shula's steakhouse (super average).  The pool was ok, can't imagine what other reviewers were wowed by.  Don't plan to return but it wasn't the worst.

    11/04/11 | Link | Rating: 3.0
    9. ANGELA L.
    I just stayed at the Westin last weekend. I was in town for a wedding (though this was not the hotel the bride had blocked for guests.) I suppose a lot has changed since the first few reviewers posted their comments because the Starbucks is now open and there is a full-service spa. Because I was in town for a wedding with a full agenda of festivities, I was unable to try out the spa, but absolutely plan to the next time I stay here. And, yes, there will be a next time.

    From beginning to end, I had an amazingly restful and relaxing stay at the Westin. I found the hotel staff to be polite, friendly and accommodating. And no matter what time of day it was, everything was clean and smelled fresh. Every time we needed transportation, there was a cab waiting for us as requested.

    We had a delightful breakfast brunch at Shula's, the on-site restaurant. There were 6 of us in our group - we were with friends that we hadn't seen in a while - and though the staff was definitely attentive, we never felt like we were being rushed out - even though we cozied in for more than an hour.

    Really, I cannot say enough what a great time we had. I can't wait to go back and try that spa!!!

    09/11/09 | Link | Rating: 4.0
    10. J W.
    Just had to take a break from my yelp hiatus to tell my fellow yelpers about this fiasco . Not even sure where to start.  The room was tiny unremodeled and was directly across the elevators. We could hear every conversation both in the hallway and from the adjacent rooms.  The often mentioned bathrooms only be described as a major design flaw.  You can hear every plop, tinkle, whizz from your roomate, much like not even having a separated bathroom . Sort of imagine a 200 sq ft LES studio sans bathroom door . Now the pool, it's tiny closes very early and mostly filled with people on opposite ends of the age spectrum.  The pool staff was ridiculously rude for a Westin . Was remarkable how unhelpful they were, there was not an empty chair at 9am and they pretty much ignore any requests for assistance. Of course my request at a room change was promptly rejected at check in due to hotel "being full".  Here's the upshot, tiny room with awkward bathroom, unaccommodating staff, small pool filled mostly with kids or geriatrics. Not a great way to start a hard earned vacation after a straight month of call. Since I'm trying to stay a bit positive, the one star they get is definitely for the comfortable Westin heavenly beds they didnt manage To  somehow mess up.

    27/05/12 | Link | Rating: 1.0
    11. Brian O.
    My wife and I spent a few days at the Westin this past week for her 40th Birthday.....We were in the south tower (12th floor)....Room was great...very clean. Service was super. Valets were awesome and have all the info on the best places to try. We will definitely be returning.

    12/01/13 | Link | Rating: 5.0
    12. LI NY Foodie R.
    Located on a row of hotels in the northern section of the main Ft. Luaderdale beach strip.  Walking distance to many restaurants (many fine dining located in various hotels)

    Basics - Clean, good basic services, your basic corporate high rise hotel.  

    Highlights - Beach walkway so you don't have to cross A1A.  The beach in this area is a little less crowded (not that any part of Ft. Lauderdale beaches get packed, except in summer) than a little further south where the main strip in with all the stores, restaurants and parking.  Pretty much only other hotel guests on these beaches and some passers-by.  If you want exclusive private beach, check out my review of Marriott Harbor Beach.  Westin hotel is way better for walk-to activities and shopping.  Westin has a great pool overlooking the ocean on about the fifth or sixth floor.  It's not a big pool, but the deck is big and has a great view.

    Hotel also has Shula's Steakhouse.

    07/02/12 | Link | Rating: 4.0
    13. Geoff S.
    I really enjoyed my stay here.  The staff was really nice and accommodating. The room was clean and the "heavenly" bed really rocked!  The location is pretty central to a large portion of Fort Lauderdale.  Me and a friend went together from NYC and we wanted to be able to do the trip without renting a car.  This was not a problem. Cab fare from the Fort Lauderdale/Hollywood airport ran about $20, and finding additional cabs in the hotel area was easy.

    The pool area left quite a bit to be desired.  It was clean, but really quite boring.  I didn't mind too much because I wanted to spend more time at the bigger pool across the street from the hotel (aka: the beach).  The beach in this area is very nice and clean.

    The restaurants in the area range from "decent" to "super tourist trap".  I guess those are the cons of being located right on a main drag that gets a lot of out of town visitors.  (It probably looks a lot like "Girls Gone Wild" around here during spring break time.) So you have the Hooters/Fat Tuesday/Bubba Gump thing in the area.  TONS of restaurants on the street (A1A) , and most are awful.  You would be well advised to use your handy-dandy Yelp account or the hotel concierge to find restaurants so you don't end up with anything too unpalatable.

    Of interest to LGBT travelers: Although there are not any gay bars/clubs in the area, it's pretty darn gay on this section of the beach (probably due to the Sebastian Street Beach being only a block from the hotel, which draws a lot of gay visitors).  The main gay nightlife area of Fort Lauderdale is Wilton Manors, and that is about a 15 min drive (around $18 cab fare).

    10/11/09 | Link | Rating: 4.0
    14. Jack J.
    Stayed here November 2010.

    Great looking property. Smart looking lobby.

    Nice pool area with bar & restaurant service Pool staff kept ready supply of dry towels. Kudos to Joe at pool and Naomi at Waves restaurant. Valet staff was also on the ball.

    Direct access to beach by pedestrian walkway over main road. Staff at beach set us up with lounge chairs.

    Don Shula Steakhouse is their anchor restaurant. My wife enjoyed a decadent lobster eggs benedict there for brunch.

    Convenience store, gift shop also on property.

    Comfy Westin beds and room amenities are nice too.

    I was able to apply Starwoods award for great room rate.

    23/11/10 | Link | Rating: 4.0
    15. Lee S.
    Overall, you'll be hard pressed to find a better hotel for the money in the area than the Westin Fort Lauderdale Beach. The location is superb, with a nice pool, clean facilities, and awesome beach access. With that being said, I did experience issues on a few levels with the Westin. First, my credit card was double charged for the pre-paid booking prior to arrival. The hotel did correct the issue and upgraded me to a beachfront room, however they seemed dumbfounded as to why the double billing ever happened.

    Ok, so here is the reason for giving the room a 3 out of 5. The room we were given had an excellent view of the beach as promised, and was clean and modern. This beautiful room was spoiled by a bathroom whose design failed on every level. The bathroom has sliding "shutter" type doors that offer no privacy. If someone is in the bathroom the other person in the room might as well be right in there with them, there is no privacy whatsoever. Second problem is that there is no shower door, and water leaks from the shower basin each time the stall shower is used. Other problems with the bathroom include lack of counterspace on the vanity and a toilet paper roll that is located behind the toilet,, meaning you have to reach behind you every time you need toilet tissue.

    The last issue I had was being charged for an extra day of valet parking upon checkout. We specifically told the valet when we were taking our car out for the last time, and he assured us that he would let the desk know that were were not going to be using the valet services for the last night of our stay. There must not have happened, as there was an additional $25 charge on my bill at checkout. Once again the issue was handled promptly and effectively by hotel staff, however again they seemed dumbfounded as to why the issue occurred in the first place.

    08/10/10 | Link | Rating: 4.0
    16. Ann N.
    We stayed at this hotel twice, one day at each time - once before our cruise and once after our cruise came back to Fort Lauderdale.
    I got a wonderful price each time on Hotwire - plan ahead and do it early as it does get expensive.
    I then emailed the Conceirge desk for early check-ins on both days as we had a red eye flight and will be arriving early and when we come back from the cruise, we will be getting into Fort Lauderdale early.  They accomodated us both time at 10am.  it's a very nice hotel with wonderful service from everyone we encountered.   We also go upgraded with no additional fees on our rooms to a partial ocean view - I'll take it, specially on both stay.
    That in itself already provided good YELP scores.
    They valet/bell desk can also set you up on shuttle service if you want so that you do not have to worry about transportation to/from airport or to/from cruise.  
    Taxi to the cruise area is about $15.
    Taxi to the airport is about $20.
    Taxi to Las Olas area is about $20 - the bridge slowed everything down.
    The pool area is pretty big.
    The beach is just across the street.
    Pretty good size gym.
    Most importantly, Starbucks is on their 1st floor :)
    shops/boutiques and eateries are within 2 blocks walking distant.
    We did have dinner at Shula's - a bit pricey - but their steak is big enough for two ppl.

    Will definitely stay here again if we are in the area for another cruise.

    30/12/11 | Link | Rating: 4.0
    17. angel j.
    Upon arival I was greeted by the valet parking attendant.  He was exceptionally nice and by the end of my trip I hadn't minded paying the $25 for parking.  That is, considering most of the hotels on the strip charge that and more for parking.

    The room was beautiful and clean.  We had an excellent view of the ocean.  However,  the door to the "balcony" did not open.  When I informed the girl at check out she stated that they get stuck sometimes.  I assure you my gf and I pulled quite a bit on the door and it would not budge.

    The bathroom has a wooden slotted window that I've read others complaint about in terms of privacy.  I rather liked the window.  However the sliding door to the batroom came off its runner and was stuck halfway.  I was only staying one night so I didn't complain but informed them at check-out.  I rec'd a respons of  "Oh, i'll have maintence look at that".  

    From 5-7 is complementary drinks and h'orderves.  There were no h'orderves and the complementary drink consisted of a shot glass sample.  Though, I have to say the sample cocktail was abosolutly delish.

    There is a starbucks in side the hotel and you do have complimentary starbucks coffe pods in your room.  The coffe maker was a little dusty but cleaned up easily and made pretty good coffee.  

    Westin has a signature smell of white tea that whafts through the hotel. Its very calming and the soaps, shampoo, ect are of the same scent.   I almost never use hotel toilettries due to my sensitive skin but these were the best! I loved the shampoo!

    All in all the Westin is a beautiful hotel and aside from a few problems with the room i'd probably stay there again.

    11/07/10 | Link | Rating: 3.0
    18. Shannel G.

    The staff is so helpful. When I first arrived I was out of it (after a red eye flight) and went up the elevator for the wrong tower. One of the hotel staff members who was on the floor I ended up on walked me to the other tower and sent me up the elevator... now I'm pretty independent and self-sufficient usually, but like I said I was lacking on the sleep metric and this staff member was super helpful.

    The rooms themselves are a nice size with huge windows/sliding glass doors.

    The internet cost is stupid, as is the "higher speed" internet upgrade cost. Luckily I was expensing it.

    This hotel has a great location, it's right on the beach and walking distance from restaurants/bars. It's a quick cab ride from Las Olas Blvd for shopping. Starbucks is attached to the hotel and they have Starbucks pods in the room too.

    I was there for a conference and was pleased with the conference services.

    14/04/10 | Link | Rating: 5.0
    19. Rick R.
    Okay but not up to Westin's typical standards (been to plenty of Westin's).   Tired interior, valet-only parking was obnoxious, and staff experience was mixed:  some were friendly and helpful, others were borderline rude.  Thankfully, I used SPG points and only stayed one night before a cruise.  I would have been ticked if I had spent several hundred dollars as the experience could have been beat by a Courtyard Marriott.  In fairness, the location is excellent and the view from the pool area is really terrific.

    29/06/13 | Link | Rating: 2.0
    20. dan c.
    Background: I stayed 15 nights in the Westin this year.

    The Good:  The rooms are the standard conssitent nice Westin rooms you see all over the US.  Clean, tidy, and comfortable.  The valet is on top of there game.  I am a platinum member but never was upgraded to a room that gave me a wow factor.  I'm not sure if they are available.  The pool is nice and they have a walkway that goes to the beach.

    The Bad:  The valet area is tiny.  If you call too early for your car they will put it back which can be annoying.  The layout can be annoying if you are in the far tower.  You have to go up a couple of floors and then walk over to the far tower.  

    Overall a great hotel especially for the value.

    28/06/12 | Link | Rating: 4.0
    21. Stephan J.
    This Westin property is in a great location by the beach and is within walking distance to many restaurants and bars along the beach.  It is also a short cab ride away from some quieter restaurants and shops away from the party atmosphere of the beach during spring break.  The rooms are well appointed and up to date.  The pool also has plenty of chairs with servers present to keep you with a drink in hand while you bask in the sun.  I would definately recomend this property!

    14/03/12 | Link | Rating: 4.0
    22. Stacy G.
    Everything I've come to expect from a Westin.  Came early and the wonderful check in staff did a pre-check in and took my cell phone number to let me know when my room was ready.  Lobby and rooms are beautifully done in classic, yet simple Westin style.  Valet parking is friendly and quick and there's a fridge of cold energy drinks and cool towels available for guests requiring cooling.  Views from the rooms are wonderful and unobstructed.  The pool was a little too warm for my liking (wanted something more refreshing), but the pool attendant was  friendly and set us up with towels and a shade.  Loved that the beach access had a covered bridge over the street so we didn't have to walk across - cool shower available right as you got back to the pool deck.  Spa was not open on Monday, but the concierge set me up for a mani/pedi at a local salon.

    28/02/12 | Link | Rating: 4.0
    23. Leslie R.
    Go to the Westin Diplomat instead. I thought I would try this hotel out since it was a little less expensive than the Diplomat.

    Yes the hotel smells great and the rooms are relatively clean but the rooms are poorly designed. The bathroom door is so large that you have to maneuver around it to get in and close the door.

    Staff is nice but parking at this hotel is so expensive. 25 a day. So I didn't feel so generous with tipping the valet at that price.

    The Waves pool bar food was terrible and expensive. Don't order anything with mozzarella because it was so watery it made a pool on my plate. Not to mention I had to wait 40 minutes for our food so I was expecting great things. On top of it all it was 30 alone just for a simple lunch.

    As for the beach. It's normal and clean. The hotel only gives 2 beach chairs per room and if you coming with more people you have to pay about 15 per chair which stinks. Beach is across the street and you have to take the sky walk to get there.

    Overall hotel is okay but I wouldn't return or recommend it to others. Beach is nice but the Diplomat is by far the best.

    03/09/11 | Link | Rating: 2.0
    24. Abby S.
    Two girlfriends and I stayed here for a weekend in town for a concert at Sun Life Stadium. We got a rate of $109 and it was worth that price, but wouldn't stay here again at peak times. Check in service was very slow and no one offered to help us with our bags when we arrived. The rooms and bed are nice, but the bathrooms are a little strange. There's no privacy with plantation shutters as the window and door you can hear everything through. The pool and beach were great. They come around and kick you out of your beach chairs at 5:00pm though. The attendant actually stood over me as I packed up my things and got out of the chair. Location is good if you want to walk to most restaurants and beach bars.

    18/08/13 | Link | Rating: 3.0
    25. Gabr G.
    When i got to the spa, there were no robes in any of the mens lockers.

    I had an incredible massage but then went to take some steam in the steam room and was greeted by roaches. Was not exactly the most relaxing experience after a massage.. A top hotel like this should have a clean spa.. Very disappointing

    16/11/11 | Link | Rating: 1.0
    26. Denise B.
    I came here over the summer for a conference. Since it was off-season and I was crammed in a room with multiple other warm-bodied humans, hotel rates were reasonable. Despite it being the middle of the summer, it wasn't unbearably hot, and the Westin had great access to the beach, the strip, and a nice pool.

    I was really glad I opted not to rent a car after seeing the prices to park at the Westin. The other quirk was the room layout - the bathroom had one spot where there was a hole with just some wooden blinds. you couldn't see, but you could hear EVERYTHING. let me tell you, hearing your roommates take a shit... not pleasant!!!

    Other than THAT strange quirk, everything was good. the conference facilities were nice, with plentiful coffee and deliciously unhealthy snacks. the chairs were comfortable in the conference rooms as well and no A/V quirks.

    All in all this was a pretty fun vacation - I learned a lot, had a lot of fun, and enjoyed staying at the Westin at a reduced rate!

    04/10/11 | Link | Rating: 4.0
    27. Kristen D.
    I booked this hotel on Hotwire for $95/a night compared to the $225 a night the Westin website offered. Because of the Westin's own rate of $225 a night, I had a good feeling this this was the right choice of where to stay in Ft. Lauderdale-- boy was I right! I can safely say that there is nearly NOTHING  wrong with the Westin Ft. Lauderdale! The pool area is awesome, and a great last stop to grab a pina colada before returning to your room after a day at the beach. Though the pool bar is quite expensive ($9 for pina coladas, also $9 for call liquors such as stoli and tanqueray), this is to be expected in a tourist area.

    The skyway from the hotel to the beach is also very convienent, creating the illusion of the pool being almost an extension of the beach. The Westin offers all hotel guests complimentary lounge chairs, making the beach going experience all the more enjoyable. Further, the staff is super on par, always being sure to greet each guest with a smile and a nice salutation.

    The guest rooms are very modern and comfortable. The only gripe I have concerning our room was the bathroom door-- it was a sliding door with no lock and offered little privacy.  Also, internet is not free, and costs $14/a day-- my boyfriend and I found a loophole around this, as your smart phone will connect at no charge. The coffee maker in the room uses starbucks coffee and tea, which is awesome and a nice touch (there is also a Starbucks within the hotel, also awesome).

    All in all, I can safely say I will be back to Ft. Lauderdale and more specifically back to the Westin! It's right in the middle of all the action of the beach scene, and just a great place to stay when all you want to do is relax.

    07/06/11 | Link | Rating: 4.0
    28. J L.
    I loved my recent stay at the Ft Lauderdale Westin! Our room was gorgeous, the chairs at the beach were fantastic, excellent staff and super clean hotel. We had breakfast at Shula's on our last day and it was honestly one of the best meals I have ever had. The hotel is conveniently located nearly next door to its sister the W which also has great food and nightlife. I highly recommend the pool at the W for a trendy fun spot to spend a day. I would absolutely go back.

    29/05/12 | Link | Rating: 5.0
    29. Adam S.
    First, let me say that so many of the people that work at this place are uber friendly and they go out of their way to make your stay pleasurable.   You know there is a "But".....

    This hotel has changed its name from Sheraton to Westin and has done a lot with the decor to make it look like a Westin. But, alas, it is still a Sheraton.  The pool service is poor, despite the VERY friendly Iris and Christian. There is really no beach service unless you count the mean towel guy who refused to smile. There is no spa, no whirlpools, no Westin style fitness center, and only a very blah Marriott style restaurant that I believe has not changed since the shift from Sheraton to Westin.  We paid the same rate we would have paid at the W Hotel down the street but got less ambiance, less services, and .... well, a Sheraton.

    Wait a few months and see what happens with the remodeling and construction. They are building a spa and changing some other things. Maybe it will get better. For now, I would suggest you try the Marriott Beach Resort, W Ft Lauderdale, or just pay for a Sheraton and get a Sheraton at the Yankee Clipper.

    By the way, the photos on the website are touched up tremendously. This hotel does not look nearly as nice as they say it does. The outside looks old and the beach view is obstructed by a bridge and lightposts. The partial ocean view rooms are really views of the W parking lot with the option of sticking your head out the window and looking right to the ocean.  And the pool bar is pretty pathetic.

    Another negative: Valet parking is the only option and it is $25 per day. With that and the guilt you feel unless you tip the valet drivers $2 each time you get your car, expect to add $200 to your car rental costs for a weekly trip.

    04/06/09 | Link | Rating: 3.0
    30. Christine A.
    This is a Westin.  There is no question about it.  You can't help but breathe deeply, take in the relaxing white tea scent and smile as you walk into the lobby.  The staff is helpful and courteous.  The rooms are clean, well sized/lit and arranged.  There's a reason why their beds are called 'Heavenly.'  This property is on the ocean front with the only Starbucks on the Boulevard.  It's walking distance from a good restaurant scene.  And did I mention it's on the ocean front?  Yeah.  It's across the street from the shoreline.

    My only quasi-negative points about this property:
    -The layout of the spa, gym, pool and convention center are a little awkward.  When going from the pool to the spa/gym, you have to go through the convention center.  And to go from the lobby (in the North Tower) to a room in the South Tower, you have to go up to the 3rd floor, walk across the bridge.  This made sense after hearing that this is actually a renovated Sheraton.  I'm not used to such spatial awkwardness in Westins.

    This is just an observation, not something to hold against this place.  Any time I'm in Fort Lauderdale, you can almost bet that I'll be sleeping here.

    05/07/11 | Link | Rating: 4.0
    31. Jeff F.
    Stayed here last weekend - great pool - great servers (Hannah is a rockstar). Tried the slider sampler - decent. The drinks are good but raging expensive (smuggle in your own beers - they'll give you BS, but it's worth it to avoid the $750 tab at the pool).

    This was a great spot for a bachelor party. There's some little things that make this a great spot like a walkway to beach with elevator, a spa that got solid reviews from our crew and having a starbucks onsite.

    18/06/10 | Link | Rating: 4.0
    32. Brittany B.
    I got a great rate on this hotel on Orbitz - especially for being directly on the beach! Having never been to Ft. Lauderdale before, I was so happy when we arrived to see the great location.

    The pool areas were AWESOME and luxurious and had a great bar area (though the pool bar isn't cheap at $9 for pina coladas, also $9 for call liquors such as stoli and tanqueray). The pool/bar area is right on the beach - very tropical and relaxing!

    The beach was lovely with nice reserved complimentary lounge chairs for hotel guests, making the beach going experience all the more enjoyable. The staff is super on par, always being sure to greet each guest with courtesy.

    The guest rooms are modern and comfortable, in typical westin style. The only problem we had concerning our room was the bathroom door-- it was a sliding door with no lock and offered little privacy and didn't close all the way. Internet is not free in the rooms but it is free in the lobby area.  

    I would definitely go back to this hotel if I go back to Ft. Lauderdale again.

    30/12/11 | Link | Rating: 4.0
    33. Dennis D.
    The good: the location.  Just north of crazy college area.  Rooms are ok, but I would consider bathrooms semiprivate with the shutters.  You have to be real close to your partner to be comfortable in that bath.  Expedia package was all inclusive with fees, so they don't ding you every time you spend time at the pool for those ridiculous extraneous fees. I hate when hotels do that.  Pool manager is friendly and a worker.  Nice guy which goes a long way.

    The bad: the staff.  At checkin, was placed in a basement room, even though reservation called for the intracoastal with a view.  Girl was rude at checkin and was already asking when I was planning on checking out before I even checked in.  When we complained and asked for room change, a gentleman/manager took care of the situation.  Even though reserved for one, original woman tried to pawn off room mix up on me by saying reservation was for two full beds.  Ridiculous.  Asked for late checkout of 1:15.  Pregnant wife was given an attitude and said that the best they could do was 1 pm.  

    If you go through a third party site and not Starwood, they treat you like a second class citizen.  I had the same problem at the Equinox in Vermont where they screwed up the rooms.

    Shulas was horrible as well.  Mushy tomatoes on a salad at a five star restaurant.  It's more 99 quality than 5 star.  Head to Las Olas area.

    10/04/13 | Link | Rating: 1.0
    34. Melissa T.
    I absolutely love Starwood properties.  I'm kind of a points whore, so their point system is a bit disappointing, but I digress.  

    Bf booked this Westin for $255 a night.  It's more than I ever wanted to spend on a hotel, but it was during Spring Break, so most hotels were going for that rate.  Plus, it's on the beach.  

    We checked in around noon...front desk staff was not all that friendly, and they didn't have any rooms ready, so we waited around for a couple hours in their beautiful, wonderfully-scented lobby.  While we waited, we took advantage of the free wifi (only in the lobby), and bf watched the March Madness stuff on their huge flat screen TV.  We were able to get a room at 2pm with intracoastal views, meaning a view of the canal.  (I didn't know what this meant when bf told me, so I just had to clarify.)  Although we didn't get beach views, the view of the mansion and yacht was just fine.

    The room is small but comfortable and clean...not worth $255/night though.  The bathroom has a sliding door with "vents" like the ones you see in dressing rooms...where you can sort of look out and see people walking by, but they can't see you.  Anyway, because of the design of the door, you pretty much have no privacy in the bathroom.  Ladies, the vanity is tiny!  My toiletries were scattered all over the place because I had nowhere to put them.  

    The bed is comfortable, as usual.  I love you Heavenly bed!!

    The outdoor bar and pool area was always packed.  If you didn't get there early enough (10am), forget about finding a lounge chair.  Just head down to the beach, where Johnny will give you a lounge chair (sometimes padded!).  The views are much better at the beach anyway.

    The only minor blip we had was when the valet gave our car away to another couple because they failed to check the ticket stub.  (Oh yeah, I forgot to mention, valet is mandatory...$25/night.)  The valet guy was extremely apologetic and offered to comp our valet for the stay, so while this incident should NEVER happen, I do understand that they get busy with arrivals and departures, and this stuff does happen on occasion.  Since we didn't have a car, the hotel paid for our cab rides until the couple returned with our car.  Thankfully, they DID return it.  I was worried they had checked out.

    We made sure to let the front desk supervisor know about the valet incident, and he offered to treat us to a dinner at Shula's, the steakhouse at the hotel.  The first lady we spoke to offered to upgrade our room, but we turned down both offers in lieu of 10,000 Starwood points.  :)  Told ya I'm a points whore.

    All in all, everything worked out, and I still would have given the Westin 4 stars regardless of the valet incident.  I understand that stuff happens, and I'm glad the hotel takes responsibility for it.  They fired the valet guy, btw.

    22/03/10 | Link | Rating: 4.0
    35. D C.
    People working front desk hate their jobs and it shows.  Stayed here 3 nights and although the view was beautiful, it wasn't worth enduring the staff.
    Shula's food was poor and they were very proud of it!  Won't be back here.

    27/08/12 | Link | Rating: 1.0
    36. F S.
    I noticed some folks posted reviews about the trouble with check out.  I stayed for a week and the charges were all over the place.  I had used a debit card and eventually the bank said they would remove the charges which had reached a point of being double the cost and they would leave available the amount that the hotel was actually due but I had close my debit card as a fraud and get a new one.  I finally did this because up to a week after checking out the charges continued to be changed.  I had several final bills emailed to me and I gave the bank the amount that seemed correct based on the last bill - that is eventually what the hotel received, but I would never recommend this hotel because of these issues.  They only allowed us to do email check out and the result was a disaster.  

    Their valet only is also problematic - we often waited up to 30 minutes for the car even after calling ahead.  We were at a conference so it was very busy every time we left and they could not keep up with it.

    29/08/12 | Link | Rating: 2.0
    37. Sarah H.
    Stayed at the hotel for 5 days for work. The staff was very friendly, the rooms were nice and clean and the restaurant (pool and in reception area) were very good. Overall, we had a really nice experience and I will certainly recommend to friends in the future.
    The airport is also only 15 minuates away (no traffic) which is great!!!!

    16/07/12 | Link | Rating: 5.0
    38. M C.
    My wife and I always stay at the Westin when we vacation in Florida. The rooms are large, and clean...the staff will bend over backwards to make sure you are comfortable and well taken care of.

    The pool area, and attendants are spot on...waitress service at 11 am, plenty of lounge chairs, and easy access to the beach, transportation, water taxi, trolley, and restaurants.....and most of all the price is very, very fair for what you get in return. Book it thru Expedia and you'll get a great price.

    Food and drink prices are high, but so is every hotel and restaurant in that area.

    22/05/12 | Link | Rating: 4.0
    39. Erica L.
    Stayed here thru a great deal on Hotwire.  For the price I paid, I was very happy with what I received ... a quiet,  ocean-view room, complementary chairs on the beach and a very friendly and accommodating staff.   I only had a few issues:   as mentioned by others, I wish the bathroom provided a little more privacy, didn't like the  smells  from the  grill that permeated the third floor  and the valet misplaced the keys to my rental car (twice) ...   Unlike others, I never heard anything once I entered my room, not even the traffic from the street below.  Very relaxing.   Overall, I thought it was a nice property and would definitely return.  Great for families or those just needing a quick fun getaway.

    22/05/13 | Link | Rating: 4.0
    40. katie h.
    Fantastic stay at this beautiful hotel.  A special shout out to two stellar employees Brandon and Liz who catered to our group of 15's every need.  We will definitely be back!

    17/06/13 | Link | Rating: 5.0
    41. Myke F.
    The Westin Beach Resort & Spa is one of the premiere hotels on A1A in Fort Lauderdale.  It has all of the amenities... a great pool and lounge, comfy lobby, Shula's Steakhouse (which I've also reviewed!), a Starbucks in the south tower, and great room service, and comfortable accommodations.  

    Since this is a hotel, let's start with the room.  Westin rooms are known for their comfort.  The beds are always super soft and comfortable, the premiere rooms come with desks, chairs, and sofas.  I love the Westin lemon soaps and lotions, they're very relaxing.  You might get rooms far from the lobby... if you're in the south tower, be prepared for a long walk to your room.  But unless there's a number of conferences or it's high tourist season, you'll be fine.

    When you stay at a Westin, you're going to get great service.  The housekeeping is very prompt and efficient, and the room service is always hot and delicious.  It's the same menu you'll find at other Westins, but you can also go down to Shula's as well.  Always nice to have the options.

    The parking lot is Valet only, so prepare for that.  They can bill your room or you can pay in cash, but be sure to call down five minutes before you plan on walking out, so your car is ready.  Depending on the number of guests, restaurant patrons, or if there's an event in the hotel, the line can get somewhat long.

    Lastly, you're right across the street from the ocean, right on A1A, and within walking distance from some awesome nightlife!  All in all, if you can't get into the W across the street or you want to save a couple bucks, then the Westing Beach Resort & Spa is a great place to stay!

    14/06/12 | Link | Rating: 4.0
    42. Anne D.
    Solid Westin, with a lovely spa. And.. possibly the only Starbucks I've seen with an ocean view.  I liked the shutter door bathrooms - meant I could open up bathroom when not in it - and get lots of fresh air. Hotel staff is very friendly and helpful.
    I found the one meal I had at "Waves" - the poolside grill to be very good - a nicely done tuna nicoise salad.
    Spa has a jacuzzi and steam room and a relaxation area, which puts it a notch above many hotel "spas" with only treatment rooms. Means you can spend some time in it before and after your treatment.  Very zen - with stone waterfall at check-in.

    I liked the divided layout -- I was in the South Tower, so I could come and go without going by busy area at front desk and valet.
    Has the only skywalk to the beach that I saw of any hotel on this strip.
    Also: only 2 buildings away to W Hotel, a sister Starwood if you want to drink/eat or hit their Bliss Spa.

    25/03/12 | Link | Rating: 3.0
    43. Maya S.
    As a Starwood preferred guest, I've stayed at multiple Westin's across the US and I have to say that the Westin Beach Resort and Spa in Ft. Lauderdale is the worst Westin I've stayed in.  Here are a few reasons why:
    - The hotel is not well maintained. Carpeting on our hallway floor and in our room was terribly stained.
    - The rooms are not sound proof, you can hear everything that goes on in the hall, in the room next door, and through the AC vents.  
    - There is no full length mirror in the room.
    - Outlets in the room are few and far between.
    - They make you pay for beach chairs and umbrellas.  RIDICULOUS!  There is also a Westin beach monitor who assigns you a designated area on the beach.  If you leave your (paid) chair (let's say to use the rest room), the beach monitor takes your towel and chair and gives it to other guests.
    - That reminds me, get to the beach early or they'll be out of chairs!
    - The hotel isn't located on the beach, you have to cross on the overpass to the beach and there is no bathroom access once you're there.  In order to use the restroom, you have to walk back to the hotel lobby.
    - The bathroom in the hotel room is the worst set up I've seen in my life!  The door is a sliding shudder, not a real door.  There is a large open window that faces the beds which gives ZERO privacy.  You can see and hear everything that goes on in the bathroom!  I went with 3 other people, and we ended up going down to the lobby to use the bathroom to have privacy!
    - Cots are not provided, they are a fire hazard.
    - The pool is small and around 3pm the sun gets blocked by the hotels shadow making the pool area dark and cold when there is a slight breeze.   You're better of tanning at the beach.  
    - There is no hot tub.
    - When you ask for a cab, the valet service will always try to sell you on their hotel shuttle, which is far more expensive than a cab ride.  Don't fall for the scam!

    On a better note, the staff responded quickly when we requested more towels and asked for the drain in our tub to be unclogged.  The location of the hotel is walking distance from many restaurants and bars which makes it easy to get home or to grab a bite to eat.

    Overall I'll never go back to this Westin and would never recommended this hotel to friends.  I've stayed at the Marriott Harbor Beach in Ft. Lauderdale, which has comparable rates, and it's a much better experience.

    09/04/13 | Link | Rating: 2.0
    44. Jenn K.
    This is by far one of the most luxurious, upscale and expensive hotels I've ever been to. The  pervasive signature white tea scent in the lobby and the room shampoos reminded me  of a pleasant man's cologne. The pool is huge and was great and practically empty.  The beach access tunnel to avoid having to cross the highway was a good perk. They also served daily early evening appetizers free near the entrance to the pool. I wish I had come here longer- the place is very relaxing!! Fortunately I'm planning to stay at another Westin in a few months.

    Cons: Be careful spending money here on extras- its all very costly and adds up quickly- your bill can look frightening at the end of your stay! Mandatory and slow valet parking $25 a day. Their shutter door bathrooms allowed for minimal privacy.  When you check in they tell you there are complimentary lounge chairs on the beach for hotel guests- but they don't mention that if you sit in a lounge chair with a beach umbrella- that costs another $25 per use even for guests! (outrageous!) We had not one but TWO broken fridges and concierge was not prompt about replacing the first broken one: that one only got replaced with the second broken one! Finally, the first room we got had a lovely view of an electrical maintenance area of the adjacent hotel. After switching we had a phenomenal ocean view though.

    12/09/10 | Link | Rating: 4.0
    45. Lucille F.
    Stayed Friday to Monday. Hotel is very nice. It has a walkway above the street to the beach. The valets are very friendly and helpful. The towel attendants are rude and throw a big fit if you take a towel. The front desk is very fast in bringing you what you request. Our room didn't have a fridge and when we requested one they brought it right up. Starbucks coffee in the rooms and there is one on the first floor. Parking is $28 a day and there is no self parking. There were a lot of children around too. We were on a girls weekend and that was annoying. Overall it was a good experience. $440 for the room for those nights. Not too bad to be on the beach. I would stay somewhere else next time.

    12/08/13 | Link | Rating: 3.0
    46. Florencia B.
    We love this hotel! Very clean. Great staff! The Hotel is just across the beach and it has a bridge that connects the hotel with the beach, so you don't have to cross the street.
    The hotel es very well maintained and it has a nice smell everywhere :)
    They give 2 deck chairs per room plus towels for the beach and for the pool.

    The hotel has also a bar next to the pool (Waves grill & bar), the food is OK and it's kind of  fast food.

    Bad points:
    - They charge the calls between rooms.
    - The use of internet in the business center is very expensive, so try to avoid this.

    01/08/12 | Link | Rating: 4.0
    47. Christina S.
    I'm a lifetime SPG gold member and have stayed at many Westin's across the country on an almost biweekly basis and sadly, despite this hotel's wonderful location (access to the beach), it doesn't seem to have the quality service that I've experienced at other Westin hotels. I was disappointed especially as my family and I came here on vacation and were expecting better service.

    Here are the pros of our stay:
    - loved the easy access to the beach and pool so we could go back and forth throughout the day, the kids were in heaven.
    - bell service upon arrival was great, Artillo provided us an overview of good restaurants, key hotel tips, etc. and helped us deliver our bags.
    - pool managers on each day were incredibly helpful, kind and friendly - consistent with my typical Westin service experienced in other cities. Pool wait staff was friendly too.
    - decor of hotel was nice.
    - highlight of our week was dinner on our first night with Nicole as our server. I dine out a lot for client dinners and her service rivaled the best I've had at the highest end of steakhouses. She was very attentive to our kids (asked if we wanted their meal out sooner, interacted with them throughout, etc), very knowledgeable of the wine menu (suggested an amazing Zinfandel that we are now trying to find out how to get back home), and guided us on our entree selections. She checked in throughout to ensure our food was cooked properly and was on top of everything from beginning to end. Top notch. She even indicated that if we'd be back on our stay to request we get seated in her section as she loved serving us. Pretty special and great way to start or vacation.
    - the spa was nice and very clean. I enjoyed my de-stress massage with Jenny. She was very good and very attentive to make sure my massage was to my liking. I enjoyed their steam room and relaxation room as well.

    The cons:
    - took us 30 minutes to check-in but we arrived at 4pm which was obviously a busy time.
    - unfortunately the breakfast service at Shula's was polar opposite of our evening experience mentioned above. Hostess staff was far from friendly (felt as if we were bothering them to check in). Once seated, our server took our order and our food came out in a reasonable time but after that we did not see our server for over 30 minutes. When I went up to another server to ask for our check/our server I received dirty looks but I was not the only one who had been waiting -- there were 3-4 other tables waiting for service from that server who had disappeared as well. They redeemed themselves by covering the bill and apologized for the unusual wait. Given our dinner experience I decided to give them the benefit of the doubt and try again the following morning.
    - there was a small, barking dog on our floor with a high pitched bark that we heard throughout the stay. Dogs are allowed?
    - our next breakfast didn't take as long overall but it did take about 20 minutes to get coffee/juice once seated.  I don't know that our waitress heard us correctly as our food that came out was completely wrong - we recd waffles when we ordered French toast, missing fruit that we ordered, missing ham, etc. Overall there seems to be a significant lack of attention to device at Shula's for breakfast. Friends we met had similar issues and were surprised in the inconsistency too from other Westin hotels.
    - internet service was terrible - we were kicked off every 10-15 minutes to put in our code. I called the service desk and they transferred me to the IT dept and they were very helpful in resolving the issue.
    - housekeeping service was subpar compared to other Westin's I have stayed at. It was clear our room had 2 kids and 2 adults staying in it and our shampoo/toiletries were not replaced the entire stay. When we called to have some sent up, it took 2 calls and 45 minutes to finally receive it. Unusual for a Westin.
    - Rooms were significantly smaller than most Westins as well and considering I had "upgraded" I was underwhelmed by the room.
    - something in the other tower by the convention center/Starbuck's smelled terribly the entire time we were there (it was offensive, smelled like a toilet). Hotel staff tried spraying something but it did not take the stench away. Gross.

    21/02/14 | Link | Rating: 2.0
    48. John I.
    I was an out of the ordinary visitor, staying one night for business. Nice rooms, but inconveniently large hotel (long walk from the check-in tower to that of my room). Valet-only parking for me is service that makes things more difficult rather than easier (appreciate that they run for my car, but I'd be as happy walking to it). Not a great room service menu, and Shula's, with its huge steaks and sides big enough for two, isn't my style.

    04/07/12 | Link | Rating: 3.0
    49. Food Enthusias T.
    The setting is nice with reasonably easy beach access via a walkway.  The check-in was pleasant.  Courtney was really nice and helpful.  We had a corner room with full ocean view which was bright and cheerful.  It was nicely updated.  However, the hotel lacks interesting food and only valet parking available at $32 per day plus tax.  The least pleasant experience was with the maid service.  They seem to be extremely unenthusiastic.  One day we were out all day until 4:30pm.  When we got back, the room was not cleaned.  The maid showed up at 5:10pm, but we were not ready to leave again yet.  I asked her to come back in 30 minutes.  She was not happy.  She said she wanted to leave at 5.  I cannot blame her if she was scheduled to be off duty at 5.  Another experience with a different maid was not pleasant either.  She seemed unwilling and there wasn't any hint of smile on her face.  Small issues, but it is what differentiate a decent hotel to a good one.  Maybe the hotel needs better housekeeping management.

    02/08/14 | Link | Rating: 3.0
    50. Jessica M.
    We had the highest hopes!  My husband and I were just at this hotel with the intention of getting away for a few days to relax.  Our entire stay here was extremely stressful.  We have stayed at many Westin Resorts, but this resort did not have the "Westin feel."  Aside from being dirty and not well maintained, our biggest complaint was the pool.  Our first day we walked down to the pool around 11am and were told there was a waiting list for a chair at both the pool and the beach.  It was a holiday weekend and extremely crowded, but really?  Our only option was to rent a cabana for $300.  We ended up doing this 2 of the 3 days of our stay just so we could have a place to sit at the pool.  The day we did not have a cabana, we were able to get a chair at the pool because we got there when they opened...however, we were not allowed to leave the chair or they would give it to someone else.  The pool had a DJ too.  A very, very LOUD DJ.  The music felt like we were in a dance club.  I had a terrible headache by the end of the day.  The DJ was there all three days of our stay.   The rest of the Resort was okay, employees are polite, etc.  We were extremely disappointed because we were looking forward to 3 relaxing days by the pool which we did not get.  Please think twice before visiting this Westin.

    30/05/14 | Link | Rating: 1.0
    51. Patti D.
    Was here for 4 nights in mid-January while attending a conference. What a magnificent place, soaring up from a Ft. Lauderdale city block but overlooking the intercostal waterways below and a breathtaking view beyond (I was there on racing business so I was thrilled that my room on the 31st floor had a straight view out to nearby Gulfstream Park race Course!). Only disappointment was I could not retrieve a box of supplies I'd sent to the hotel ahead of my arrival until the morning after my early evening check-in, and then discovered, when the box DID come up to my room, that the hotel charged me $5 for the "service" of sending that box ahead of my arrival. Felt a little nickel-and-dimed to death, feel I should be paying $400/nt for a room and get this goofy charge on top of that. Otherwise, very sumptuous accommodations, easy check in and check out especially if you're a Westin club member.

    24/02/14 | Link | Rating: 4.0
    52. Victor B.
    Arriving  to Ft. L around 9 am after long red eye flight we went to hotel to drop our luggage until check in time. You can imagine our  surprise when  we being offered to check in early so we can rest after long flight. We got into freshly remodeled  nicely appointed room with two heavenly beds. Those  beds were very comfortable! The ocean view from the room was breathtaking! In addition to pool hotel provides chairs on the beach and access to the gym. We loved the location and definitely will be back again. Not giving 5 stars only because of high price of parking and internet

    09/06/13 | Link | Rating: 4.0
    53. Parisa S.
    It's old, gross, always packed and the hallways smell.  Skip it in favor of the W or Ritz.  It's worth the extra $100.

    17/02/13 | Link | Rating: 2.0
    54. Celine S.
    Wow!!!  Absolutely magnificent place to stay!!  Just beautiful!!!  EXTREMELY attentive and friendly staff.  There was NOTHING not to like!!!  Great experience from check-in with the super nice valet people out front, to the easy check-out!!!  :-)

    02/05/13 | Link | Rating: 5.0
    55. Vincent T.
    I have stayed at many Westins and Sheratons and this one is below average.  The rooms are good but the service is useless and unfriendly. They only play Rap, Hip Hop and Reggie music throughout the resort. The facilities need to be properly maintained.  It is a shame because this resort has great restaurants and a good location but needs to be managed properly.

    07/08/13 | Link | Rating: 2.0
    56. Karina G.
    Great price and 5 star service. My husband and I spent the weekend for our anniversary this year and were given excellent service. We weren't happy with our first room located next to the very loud elevator shaft so they immediately moved us to an ocean front room. They even moved all of our bags for us while we were at dinner so we wouldn't have to go through any trouble. Overall a wonderful experience.

    12/09/13 | Link | Rating: 5.0
    57. Nancy B.
    My daughter and I stayed here last week and had a wonderful time.  Everyone was exceptionally helpful,  rooms were clean, view from the room was breathtaking, beds were very comfortable, pool was perfect!  Would definitely stay here again.

    24/10/13 | Link | Rating: 5.0
    58. Colette N.
    I went to Ft Lauderdale for the weekend and Pricelined a "beach hotel".  I got a great rate (under $100/night) and ended up at the Westin Beach.  it was a perfect location, we had a nice room and were met with a very nice staff.  

    I contacted the concierge (jorge)ahead of time and he emailed some helpful info.  

    There is a Starbucks on property, it is a block from the water taxi and well within walking distance of the beach restaurants and bars.  

    Wifi was free in common areas, but $9.99/day in the room.

    I would definitely go back.

    21/04/10 | Link | Rating: 4.0
    59. John C.
    I spent 2 nights here with my company.  The hotel is situated across the street from the beach.  Right in the middle of the strip.  Its a very nice location.

    There is a full starbucks on location which is a plus as I'm a starbucks fan.  And a Shulas on the beach.  The room was clean, had a flat screen on the wall, and all the regular amenities.   A nice pool area with bar was on the second floor I believe.

    The food here was easily some of the best hotel food I've ever had.  No joke.  Was really good.  I highly recommend if you have to put on a meeting.  The food was just amazing.

    Where I think they can improve are two areas.  First, I woke up with a major headache one morning at 5:00 AM.  They wouldn't sell me any advil and told me I could walk 10 mins. down the street to the local CVS.  I've stayed at other places that are more accommodating at off hours for guest requests like this.  And second, don't tell me you will call me when my room is ready and then never call.  

    Nice place.

    21/02/13 | Link | Rating: 3.0
    60. Brittni W.
    Just stayed here with my family and was pleased up until check out. The staff at the front desk is SO rude and disorganized. They completely screwed up our bill while checking out and the manager and front desk staff was incredibly rude to us. We will NEVER stay here again. Also the bathrooms in the rooms are incredibly awkward--no privacy whatsoever.

    The ONLY good thing about this hotel is the staff at the pool, especially Kevin, he was a sweetheart.

    With so many other hotels on this strip, I highly recommend staying away from the Westin.

    28/12/13 | Link | Rating: 1.0
    61. Alex E.
    Here for four days for a conference.
    The pros:
    Nice Sebastian Beach view.
    Easy to get to.
    Valet parking.
    Attentive staff.
    Starbucks (actual franchise) on site.
    Gym on site.
    Spa on site.
    Pool is nice.

    The cons:
    Outdated conference area. Hotel seems dingy.  
    A/c broke for 12 hours while were here = unbearable heat.
    Two towers plus a pass through; clunky travel within the hotel.
    Not easy to get around - elevator ride, mezzanine, walkway, elevator...with luggage, it can be a pain.
    Food is meh. Nothing spectacular.
    Room walls are VERY thin. You can hear phone conversations & tv shows at a normal volume.

    05/06/13 | Link | Rating: 3.0
    62. Juan S.
    I stayed here a few years ago and again recently.

    The rooms are nice, but the hotel is cramped.  It's a retrofit of an older hotel.  I guess they did the best with what they had.  It's ok, but prob wouldn't return for a quick weekend getaway again.

    28/05/13 | Link | Rating: 3.0
    63. Richard G.
    just what you want in a hotel.

    Right across the beach.  A pool facing the ocean.  beer and sushi bar on the deck.  
    Came here for three nights and what a deal.  wonderful deal and very nice accommodations.    

    rooms are nicely appointed.  Comfortable.  Clean and modern.

    02/12/13 | Link | Rating: 4.0
    64. Bob M.
    The hotel was nice and beach close with the bridge, however the food at Shulas was terrible.  My Ahi had no flavor and the burger was dripping fatty grease.   I was a little surprised the burger made it out of the kitchen.  I would choose McDonalds any day of the week over Shulas.

    07/08/14 | Link | Rating: 3.0
    65. Stéphane H.
    The worst Westin ever! Poor service! Not enough chairs and parasols in pool or beach...the ceiling of our room was leaking...nobody was interested to help us...we needed to fight every time to use our preferred member card...we never come back in this hotel and we except is the same for you!

    11/08/14 | Link | Rating: 1.0
    66. Maya D.
    It has a clean room, a good view of the ocean and it is close to the beach. I wish the bathroom had more privacy and the door easier to slide. The sliding door wouldn't move unless you lift that heavy piece of wood and pull it. I liked the green choice incentive too.

    07/07/14 | Link | Rating: 5.0
    67. Rob H.
    Expensive for what it is. I was willing to pay for the location, but the service was quite poor. The personnel seemed to be high quality and did their best, but every department - housekeeping, restaurant staff, pool staff, valet, etc -  all were understaffed. Frustrating. The pool rules are terrible. We had 5 people in 2 rooms, but could only get 4 chairs.   Seriously? The elevators are slow. Rooms are small. Looks like it was an old building and they did the best they could remodeling it. The steaks at Shulas are good, but not the best. The elevator for the beach access elevator was broken for the week we were there. So you had to walk down nasty  steps (smells) and cross the street a half a block away. Not the end of the world, but not what you'd expect at a decent hotel. I wonder if this elevator ever works... what kind of elevator is broken for a week ? Great location, though.

    03/01/14 | Link | Rating: 2.0
    68. Pasquale R.
    I wasn't overly impressed with this Westin. Yes it was clean and had a Starbucks inside but for the most part it was average. Luckily I was staying for a sales conference so it wasn't by choice (or cost). Their rooms are average size but the advantage is a view of the ocean. It's few hundred feet from the water and that was an advantage. Walkway to elevator to beach was fantastic. The food served wasn't all that great but it was mass produced (and free) so I really can't complain. They treated the guests fairly well but I didn't have much time to appreciate the amenities of the Westin. Would I stay if I ever went back on my own? Probably not.

    12/02/13 | Link | Rating: 3.0
    69. Sally S.
    Should have read the reviews first. This place is just another crappy corporate machine, might as well have stayed at the holiday inn. They sent me walking down the road at 11 at night in the Florida heat to eat at some supposed restaurants that were really just nightclubs and bars in disguise of a restaurant. I ended up with some shitty subway, covered in sweat, and dodging all the drunks of ft.lauderdale bch. Turns our their room service is 24 hours. Their ac in the room is shitty(not good considering the shitty Florida weather). I came in today pouring sweat and couldn't get a bottle of water to save my life. They have no vending machines, the gift shop closes at eight and I've been waiting for almost an hour for them to bring me water bottles. I complained twenty min ago about the water bottles and they told me they were fully booked and it couldn't be helped. Then invest In some freaking vending machines you cheap jerks. You are just a number here and when they are booked they don't care about quality customer service. By the water water is a necessity of life.

    13/07/14 | Link | Rating: 1.0
    70. Sue L.
    This is a review based on the spa. HORRIBLE HORRIBLE HORRIBLE!!!!  i got married at this hotel so figured it would be best to hire their spa to do my hair and everyone in the bridal party. first the woman shows up to my bridal room 40 minutes late.  then i show her a picture of a simple bun that i wanted.  my hair looked AWFUL and NOTHING like the picture!  it was horrible, and looked like a child did my hair.  to get volume on the top she made 3 little buns then put the rest of my hair over it so it was extremely bumpy looking.  after 3 hours of her yelling at me in spanish, i had to go because the ceremony was supposed to have started already.  awful experience. i never ended up getting what i wanted and they were extremely rude.

    22/09/14 | Link | Rating: 1.0
    71. Dj Skillz Z.
    Labor Day Weekend 2012 I stayed at The Westin Beach Resort and Spa and let me tell you one word....AMAZING! As soon as I walked into the Westin I was greeted with a smile from everyone at the check-in area. They pulled my reservation up and I almost passed out when they upgraded to the Presidential Suite! Yes the Presidential Suite. Pays to be a SPG member. This was the beginning of a great stay.

    The Suite was very big and super clean with the most amazing views of Fort Lauderdale Beach. Jacuzzi with flat screen tv, 2 bathrooms, Living room area, dinning area and panoramic views or the beach in the bedroom.

    The pool area was nice and the skywalk to the beach was welcomed all with a Starbucks and Fitness Center on site.

    I will be coming back to The Westin Beach Resort and Spa! Check out my entire blog and all of the pictures at DjSkillz.com

    08/09/12 | Link | Rating: 5.0
    72. Michelle M.
    This is my second time checking in.Excellent price, great hotel. Nice staff. We got an upgrade with an ocean view.

    15/09/13 | Link | Rating: 5.0
    73. Heidi P.
    My boyfriend and I stayed here for 5 nights in August this year and had a great time. The hotel is very nice and the staff were all very friendly (except for the first valet parking guy that we met when we pulled up, he was very rude but I don't remember his name). Anyway, every other staff member was awesome and the guy that took our luggage to our room (his name is Storm) was so nice and welcoming. He even greeted us each time we saw each other throughout the 5 days.

    -location is great, right across from beach
    -friendly staff
    -clean and modern feel
    -overall nice hotel

    -valet parking is a crazy extra charge at $30 a night, and they say there is "no other option"
    -walkway to beach had a non-working/extremely slow elevator, rendering the whole thing useless
    -no free breakfast
    -no free wifi ($10 a DAY)
    -all food places associated with hotel overpriced (as expected)

    Overall I would recommend the hotel, just be prepared to drop some cash on top of the nightly rate.

    31/08/13 | Link | Rating: 4.0
    74. Janette J.
    Single Mom Vacation with 12 yr. old son on a BUDGET!  I did my research and got a great deal on Hotels.com or I'm pretty sure I wouldn't have been able to afford this hotel.

    -Location, location, location!!!  We loved the location.  Right on the beach and within distance of many restaurants and shops
    -Starbucks in hotel.  No need to elaborate.  :-)
    -Valet Parking
    -Great Staff
    -gym and spa on site
    -nice pool with plenty of chairs

    Valet parking is mandatory and pretty pricey for a single mom on a budget BUT with the deal I got and the location it was probably well worth it.

    06/09/13 | Link | Rating: 5.0
    75. Mark C.
    One of the advantages to being a loyal Starwood Preferred Guest is the opportunity to get upgrades when you get there. This time, it was the Governor's Suite, which overlooks the beach and the pool. Absolutely gorgeous view, lavish accommodations, and excellent service.

    There were two knocks on the hotel, but both were still worth keeping the 5 stars... first, the Governor's suite does not have a bathtub which is my wife's favorite thing to do in a hotel. The second, is that the minibar fridge did not get cold enough to cool a soda, and despite a call in, it has not been resolved.

    Overall, this is an excellent hotel and I will be back.

    28/07/12 | Link | Rating: 5.0
    76. Lynda R.
    Look, every single hotel is going to have someone who is not happy about something or some unfortunate event.    We stayed three days at the Marriot Beach and Harbour resort a 5 star hotel that was about $400 per night and then three nights at the Westin at $225 per night (which we got for $129 per night on priceline) and I liked the Westin better.  

    The hotel is clean, modern and fresh with comfortable rooms.   We had a view of the intercoastal water way but couldn't open the window because of the very loud fan that operated the air for the huge building beneath us.   But every view can't be great and for the price we paid I wasn't expecting to see any water.    The bed was very comfy and I loved the chase lounge.     The bathroom has odd doors that didn't leave too much for privacy.  The shower was awesome with dual shower heads and a clear view of the water.   So you could take a shower, open the window and see straight out into the beautiful scenery.  

    The staff was professional, friendly and so accommodating.   I can't express that enough.   The location was superb.... walking distance to great bars and restaurants.   The beach is right across the street and comes with towels and chairs.  The umbrellas are $20 per day.   The pool is small and nothing great (very unlike the beautiful Marriott Beach Harbor) but the chairs were super comfy with plenty of options for shade including these really neatCanopy bed like chairs for couples.   The pool staff worked there butts off making sure you had everything you needed.

    Book the hotel without any hesitation unless you are on the pretentious side and usually stay at 5 star hotels..... if that's the case then it shouldn't matter to you to  pay $400 or $500 for your room at the neighboring Ritz:)))

    I would go back again in a heart beat!

    16/05/13 | Link | Rating: 4.0
    77. WK C.
    Pros: good location, clean room

    Cons: small room, nightstand only on one side of bed with built in headboard. Bathroom door was a louvered door.

    Major con:  

    I went swimming in the small pool on a Saturday morning at 7:15.  The attendant had told me the day before that it was okay to temporarily remove the rope separating the shallow and deep end so I did so.  No one was there except some workers repairing the pool deck.  Twenty minutes later a pool attendant started cleaning the pool and pulled the rope back across while I was swimming laps.  He said " it was the law" and if he didn't do that the "hotel would be fined $1000 by the inspector."   So, I had to get out of the pool  On a Saturday morning?  When no one was there.  It was totally ridiculous.

    18/10/13 | Link | Rating: 3.0
    78. Tiara S.
    Where do I start.

    In short, I didn't hate it but I wouldn't recommend it!

    THE ROOM: I loved the room. The bed was so comfy! The bathroom was nice although I didn't like the shower being opened, the only thing separating was a glass barrier, letting water escapes onto the floor. My view was of the roof... what a bummer. And when I opened our   sliding door, which I thought I'd love, there were men's underwear left on the balcony by the previous occupant and the sound of the air conditioning unit was SO loud I couldn't enjoy the fresh air.

    THE HOTEL: the hotel in total was pretty. The white tea scent was mildly overwhelming. The lobby was really nice and comfortable. The hotel was very clean. The skywalk connecting to the south tower smelled a little wet puppyish.

    KEY CARD: my key always worked the first time I slid it into my room door. BUT if you come in from the south tower (by Starbucks) and go through the spa area you have to swipe your key a minimum of 8 times to get the door to work, I think it might need to be fixed.

    HOTEL STAFF: Nice and friendly! Didn't do too much interacting with them. I was either at the beach or sleep.

    CHECK OUT: A little short of a nightmare. I was over charged for internet I didn't use and when I told the guy at the counter (Alin B.) that I hadn't used it he gave me the meanest look ever. Then the guy next to him told him to have IT check. So he says they're going  to look first and set that charge aside, still looking at me with his brows raised. Great customer service Alin. Then I walked out and checked my other account I had not one but two $50 charges from the Westin Hotel in additional to my charge on my other card from room service and this phantom internet. I went back and Cheryl said she doesn't see the charges in the computer (why would I lie and go all the way back to the hotel) so I showed her my online banking. She then assured me it was just a hold and it would be removed.

    Ok but why charge me twice, in additional to my actual room service fee and phantom internet?

    Oh because you didn't think I'd check????

    Folks, check your bank statements and your receipts carefully after you check out. Please!

    Matter fact this seems like some Better Business Bureau situation.

    09/06/12 | Link | Rating: 3.0
    79. January S.
    I will keep this brief, which is unlike me, because as far as hotels go, the Westin brand rarely misses any marks by my standards.
    Having just checked out of a veritable HOVEL called Tropi Rock up the beach ( I was here a few days early prior to a conference I am employed to work on and was staying on the cheap) this was like like discovering Shangri-La!
    It's a beautiful hotel right on the famous boardwalk. They even provide an indoor footbridge over A1A with an elevator down to the beach.
    My room is well appointed with the customary fabulously luxurious bedding, the white tea soaps and the blah blah blah nice hotels stuff I expect from a Westin.
    It's important to note a very distinctive and crucial flaw (in my opinion) in the bathroom design in my room; as well as other rooms I have seen given I am working with a group, and that is this:
    The bathroom is quite small and pretty plainly appointed: small tub, toilet right there next to it, only one towel rack: in the tub which I hate! Hello! I shower in there!
    But the significant flaw is this; the bathroom door is a slider that isn't at all solid; just wooden angled slats a- la window shutter so if you are standing right next to it you can basically peer through. ALSO and this is the kicker: there is a window in the bathroom wall that folds open into the room also made of the basically siv-like shutters. What this means is critical to anyone like myself who requires absolute bathroom privacy: When one is in the bathroom engaged in restroom activities, one has no actual solid barrier between you and the rest of the room. This means anyone sharing the room with you will be privy to all the wonderful sounds and smells that might be emanating from within! Including your Spouse, Friend, Co-worker (If your job sucks and makes you share) Parent (also sucks. sharing a room with a parent? yuk) or GOD FORBID A NEW LOVER/HOOK-UP!! I mean how obvious does it have to be that in a smallish hotel room the least an establishment like the Westin could do is ensure some separation from the fumes drifting up from the porcelain bowl and a lovers tender nostrils! Not to mention when THEY'RE in there; having to turn up your Ipod and pretend not to hear the groans and plop-splashes and the distinctive fecal odor drifting into the room ever-destroying the wonderful fantasy one has long maintained that one's lover simply doesn't evacuate their bowels! The HORROR!! I am SO glad my wife isn't here! I'm also glad that I refuse to share a hotel room with anyone other than my wife!
    So all this to say: This is indeed a great hotel; if you are staying in the room alone, and have no designs on letting anyone else spend more than a few hours in the room with you. Otherwise you will doubtless find yourself concocting ridiculous and outlandish reasons why you simply MUST go down to the lobby to (fill in the dubious and lame blank) so you can covertly drop a deuce in the lobby restroom at 2am. Only then to have to respectfully pretend to believe your roommate's half-assed reasons for having to step out for a few minutes.
    Westin darlings, do your guests a favour and seal in the bathrooms. Spend your design creativity on hiding a little TV in the mirror or have a mini fake fireplace in there or something, but let them poop in private! Having said that, there is something to leaving the damn window open and gazing into the sea imagining I'm dropping the Cosby Kids into the Atlantic ocean!
    I said I would be brief...happily for you I lied!!

    12/01/14 | Link | Rating: 3.0
    80. Charlotte W.
    Prior to my cruise vacation, my friends and I decided to stay one day in Ft. Lauderdale. Our hotel of choice was the Westin which turned out to be an excellent decision as I am a Gold Member. We had booked the trip through a Travel Centre and not sure what happened but our reservation was for the wrong day and for the wrong hotel (and we had checked our reservation confirmation which indicated the right hotel and right day). In any event, the hotel kindly changed our reservation and honored the price we had originally booked at. Furthermore, they upgraded us to an ocean view room (with my Gold number) and it was awesome.

    Needless to say, check in was great.

    4 of my friends decided to share a room to share the cost and it wasn't too bad. My only complaint was the bathroom door which was a sliding door that was very  hard to slide as the door was literally on the carpet. But other than that, no complaints. Complimentary water available.


    Great pool and expansive deck to sunbathe. The Westin is right across the beach and there is a walk way above the main road for you to get to the beach. Very thoughtful.

    Valet parking only if you are driving.

    The Westin is located among many other hotels and this location is great as it's right on the beach and whether you turn left or right, there are lots of bars, restaurants, and shops for strolling and people watching.


    This is a great hotel at an unbeatable location right by the beach. It's only 10-15 minutes away from Fort Lauderdale International airport and the drive was very easy. If you are looking for a vacation by the beach, or if you are looking to do a mini stop prior to your cruise at embarkation Port Everglades (5 minute drive away from the Westin), then you may want to consider the Westin Resort and Spa.

    25/09/12 | Link | Rating: 3.0
    81. Jeanette R.
    If you can't stay in Miami, this place is ok. I wouldn't go to Ft Lauderdale again, it was not the experience I had thought it would be - it is NOT Miami. This Westin is ok, it's pretty tired, but it's fairly clean and the beach is across the street, and if you need a sunny getaway and a little beach time, you won't be disappointed. This hotel is a convention spot....so be aware that while you may be vacationing, there could be a bunch of visitors that are in the hotel for some conference. Sometimes, this makes your stay pretty interesting, as we got to experience a hair replacement for men conference. All the full heads of curly hair in the elevator everyday was a lot of fun to see. The pool was just ok, we preferred to go to the beach, and the restaurant Shula's was nothing to get excited about. There is a starbucks that is full and busy all day, this is a welcome sight in a place where we felt very OUT of place. lol....

    29/03/14 | Link | Rating: 3.0
    82. Elizabeth P.
    Excellent venue for large events.  I went to the American Heart Association, Go Red For Women's 10th Annual luncheon and workshops.  The decor was beautiful and the lighting and acoustics was very good.  The reason I give it a 4 instead of 5 is because the service seemed a little off -- lunch was served a little late and dessert was being served as people were leaving.  Other than that, it was an excellent event for a very worthy cause.

    02/10/13 | Link | Rating: 4.0
    83. Carianne C.
    This was one of my most recent pain in the tuchus SPG bookings because of ever changing rates. By the hour it seemed. I finally got the Comfort rate via the hotel's spa site offers for three nights and an award night for Friday night when rates went from $189 to north of $400. I like the Westin, but not *that* much. If I wanted to pay even $200+, I'd have gone across the street to the W.

    Arrived around 1pm after a flight and my repeat stays were acknowledged. As always, check in here is wonderful. She asked me if I had a particular desire to keep the two double-bed room I booked and I said no. She said then she could either give me a double bed/city view then or a king/water view later. Gee, tough choice. So I checked my bags and went to the beach/Las Olas. I was also offered an upsell at a very good rate to the poolside Lanai rooms, but I personally hate those. They're too noisy since the pool area is now open 24/7. This was an especially wise choice as there was a large meeting at the hotell full of under 40 year old men acting like frat boys. "Cannonball!"


    Ended up in 949 in the North tower which has been recently renovated and it shows. South facing King with view of the Intracoastal and the Ocean.  Only down side is you're right above the air compressor which is rather loud when the sliding door is open. Luckily, I'm not one to sit in my room with the door open - I'd rather be outside. Usual Westin Heavenly Beds, rain shower with half glass and enough towels to wash and dry all of FT a few times over. I love the rain shower but don't care for the half glass as there is always water on the floor and I hate leaving a mess.

    Other Hotel:

    Pool: Ray and Joe are both wonderful. Joe has been there as long as I've been going down there (before it was re-flagged as a Westin). He has a great memory and great customer service.  

    Waves: still overpriced. Actually moreso then it was last stay earlier this year and I think quality has gone down. The staff used to make regular rounds of the pool chairs to take orders and deliver a plate/tray - now it's all in plastic to go and you need to walk up to order. Not a problem - but not a nice change.

    Shula's: breakfast was included in my room so I went. It's a fancier and heartier breakfast than I would normally eat - but the portions were good and it was delicious.

    Workout room: small, but not at all crowded so minimal machines weren't an issue at all. 4 treadmills, 3 ellipticals, two recumbent bikes, one stationary bike (no partridge in a pear tree though). Some free weights/nautilus machines. Not enough to do a hardcore workout but more than enough to get a workout in while away.

    Misc: shop is overpriced, go to CVS at Beach Place for anything you need. Bigger shops are at the mall a mile or two away.

    Didn't use: Starbucks, business center, meeting rooms.


    To me, it's the service at the Westin that makes it my favorite hotel to stay in when in FLL area and not staying with family.  

    This extra touch is part of what I love about the hotel. Stacy the concierge made about 6 calls for me to find a bar that had Saints/Falcons when I'd have been happy with the names/numbers of the bars and I'd have done the leg work.

    Checking out was a slight disappointment. Was denied late checkout for the first time ever at Starwood, status or not. I know it's not guaranteed at a resort but this was my 10th time at this resort - and I always got it. I opted not to fight it - just checked out, checked my luggage and went to the pool. I valued my pool time more than winning - but did mention it to @spg who is looking into it on my behalf.

    02/12/12 | Link | Rating: 4.0
    84. S T.
    Me and my boyfriend came here back in May and we absolutely loved it! Our room was awesome, we had a "partial view" and didn't expect to be able to see the ocean so well! We were very pleased! Bathroom was clean and had a hair dryer, which was awesome because I forgot mine!

    The pool and beach area were also awesome. We enjoyed the bar at the pool, an never had a problem finding a chair. The skywalk to the beach was really convenient, and we loved Fort Lauderdale beach!

    This hotel is in a perfect location! Close to all restaurants, shopping, jet ski rentals, and water taxi shuttle which will take you anywhere you want through out the day! We will be returning to Fort Lauderdale soon, and we will be staying at the westin!

    13/07/14 | Link | Rating: 5.0
    85. Diane M.
    I'm a BIG fan of Starwood and Westin.  This location is sub-par to the Westin brand.  I would put this location on-par with Courtyard Marriott and other mid-market brands.  It's "good", but nothing special.  Everything about the stay, the service, the property is just average.  Visited here for a business conference.  Food was outstanding, location excellent.  A family friendly hotel, not a family-friendly area.
    I'm a Starwood platinum member ... waited more than 10 minutes each to start check-in and check-out (others waited longer).  Was provided the typical platinum upgrade, but would have preferred a king bed to an ocean view with 2 queen beds.  Room "not quite clean", and got worse over the course of 5 days. (floor not mopped, shaving cream crud (not mine) on walls).  Housekeeping didn't show up for daily routine until after 5pm (wow, that's late!).
    This particular visit and week, I was on a "soft diet" after having extensive oral and sinus surgery.  Specifically asked "please, just scoops of sorbet in a dish or cup", and received a $9 awesome dessert extravaganza complete with praline almond bowl and toppings (which I then could not eat at all).  So, while the food was "exceptional", the listening and service skill was poor.  Similar experience at each meal during my stay.
    While service was delivered with a smile, the poor results rendered it disingenuous.  Save your $$ and head to Courtyard or some other mid-market brand while in Ft. Lauderdale.  The value for your $$ will be much higher.

    10/04/14 | Link | Rating: 2.0
    86. Martin N.
    Love Starwood Hotels!  Great inexpensive alternate to the W, which is also fabulous!  Oceanfront rooms, great location, not too crazy noisy, but still fun!  24hr room service, you've got me!

    21/07/14 | Link | Rating: 4.0
    87. Sandy R.
    Just returned from two nights at this property to ring in the new year.  Nice hotel, excellent location.  Friendly staff.  Only available parking is valet; $32 per night.  $9 per night for Internet.  All units (except handicapped-accessible rooms) have showers, no tubs.

    03/01/15 | Link | Rating: 3.0
    88. Dominic B.
    First:  I stayed here on SPG points, and just needed a nice place to stay for a required trip to Fort Lauderdale (I live 3 hours N in Orlando).  I've stayed here before.  This is my review based on my last visit.  Note:  We are platinum members, and use points many times per year for "bonus" stays.

    1)  We showed up around 7pm Friday night.  Apparently, there was a "glitch" with our redemption of 40k Starwood points, and we didn't have a reservation, unbeknownst to us - we had a "confirmation email" (actually 3).  That goodness we could pull it up on my iPhone.  While the front desk tried to figure this out, it took a good 45 minutes (a bunch of people scratching their heads, a phone call to the SPG people, and finally, a resolution).   It was frustrating, but we remained calm.  The good news is the friendly front desk staff upgraded us to a sweet suite for our troubles.  That was cool, but we missed our dinner reservations, so that was a bummer.

    2)  The room was great.  Clean and comfortable.  Pretty much what you'd expect from a Westin.

    3)  The location is tops - right on the beach and in the middle of the action.

    4)  Amenities were good - Starbucks in the hotel, nice workout facility, great pool, great pool bar/restaurant (Waves), and their on-site "main" restaurant Shula's is pricey, but very good and a nice beach side option.

    5)  All of the staff we encountered were friendly and helpful, and housekeeping was very good.

    6)  On checkout, we had two $56 charges for Room and Tax Charges.  Um, we used our points, there should not be those?  We made a call to the hotel when we got home and they corrected it and it was "another" glitch.  Just be aware, check your folio before you leave.

    Overall - a very good hotel right in the middle of the A1A action but we had a little bit of a chaotic experience this time.  The staff felt bad and did make up for it, so I'll stay again when in FLL.

    27/01/13 | Link | Rating: 4.0
    89. Belle T.
    We just spent a week here with our four very- young children (ages 7, 6, 5 and 3).  The front lobby staff was friendly and helpful.  The lobby is nice if not glamorous.  Our room was beautiful.  It had big windows that opened to an ocean view and the happy sounds of the beach.  The room was clean, modern and decent-sized.  The pool was really great with varying depths to accommodate swimmers of all capabilities.  The beach was easily acceptable with a pedestrian walk right from the pool area.  We had a pleasant little meal and drinks from the poolside restaurant.  The only complaint I had (but did not make in person because I'm shy about that sort of thing) is the maid service staff was very unpleasant.  The cleaners were often seen in the hallways on their phones and could not be bothered with questions or requests.  Our room was out of drinking glasses from the first day on and the cleaning was not especially thorough.  On the last day of our visit, we spent the morning away, not returning until after lunchtime when we discovered our beds unmade.  It was inconvenient trying to figure out how to vacate the room when all we wanted to do was take a little siesta and finish up some work.  We left again for two hours and the room was STILL a mess!  My two-year-old had to nap so we hung out in the room when finally, at 4:20, someone knocked on the door wanting to clean.  We asked her to come back in a few minutes so we could leave.  She was surly, saying she "wanted to leave at 4".  We pointed out it was already after 4 and she agreed to come back after a half hour.  We were kind of stuck ... It was too early for dinner and we were too tired to walk around much.  The hotel needs to do some morale-boosting in housekeeping because their misery is spilling onto the guests!  

    I'm looking very much forward to visiting the Westin beach resort again.  We were quite comfortable there and the location is splendid!  I would give it five stars if housekeeping was better.

    02/08/14 | Link | Rating: 3.0
    90. Kate S.
    Great beach! Great beach access! Great ocean view from room! Very small room though. Pretty basic room.

    Shula's on the beach = great platinum breakfast. Given $30 credit. Could order anything on menu.

    Nice they offer kids club discovery though our stay too short to use.

    21/01/14 | Link | Rating: 3.0
    91. S S.
    I really like this hotel. It is clean and good for families. When I was there last, they were renovating the pool area. I am sure it looks great now. The only bad thing was that the mini fridge in the room was not stocked. That is my only complaint. Great place to stay though.

    07/09/14 | Link | Rating: 4.0
    92. Stephen T.
    This is a great beach hotel.  Unfortunately, I could not give it 4 or 5 stars because the room service and restaurant were pretty bad, the pool area was under construction and the hotel really needs a pick-me up.  They were in the middle of adding bungalows on the north side of the pool, and we saw renderings for the remodel yet to come.  For the price, it was an amazing week.  

    Tip - if you call SPG, you can pay in advance for the total stay and save a lot more money.

    The location is perfect, and may return to a 5 star hotel soon, with a walk-way across A1A to the beach.  They provided towels and chairs.  The sushi pool restaurant was amazing - but we are reviewing the hotel.  If you decide to stay here, and you love sushi, you will be pleasantly surprised.

    The valet service was a bit odd.  Late at night, it is hard to find someone to park your car and during the day, it was hard to get someone to get it.  Funny.  LOL

    06/12/13 | Link | Rating: 3.0
    93. Ayesha K.
    I had the pleasure of visiting this beautiful hotel during a trip to Fort Lauderdale with family. This hotel literally opens up right to the beach. It doesn't get much closer than that! I was impressed with the decor, very beachy, yet elegant. I believe the hotel also had it's own signature fragrance circulating through the hotel as it was the same fragrance used in the shampoos and soaps. It was a very clean, crisp fragrance. The room we had overlooked the canals of Fort Lauderdale and downtown. The room was a little small but I think that's because of the large furniture pieces they had. The bathroom was interesting in that it wasn't a room you go into, rather it was a part of our room with floor to ceiling shutters that surround the bathroom for privacy. I thought this was a pretty artsy, beachy touch. The concierge was very helpful in helping us decide what to check out in the area. They were also informed on the currents of the water and whether or not it was a good idea to swim! There were 4 on site restaurants as well. They ranged from slightly pricey to very pricey but all in all the food quality was great. One of the restaurants is located on a patio overlooking the pool which in turn overlooks the ocean. It was a very pretty place to grab a bite to eat. The only downfall of the hotel was everything from bottled water to Internet came at a price, but I suppose that's to be expected with a hotel of this kind. This hotel was walking distance to the trendy Las Olas Blvd as well. On Friday nights there is a Carnival that goes through the city with drums, Caribbean inspired outfits, and music that makes rounds in the streets of ft. Lauderdale. Very relaxing and fun place to stay and check out!

    21/04/14 | Link | Rating: 4.0
    94. Ana D.
    The weekend I stayed here, the Miami Dolphins were set to play the Seattle Seahawks and some of the players were staying in the hotel.  What I appreciated most was that, despite who they were, there was no disruption in the level of service provided to me, even when they were around. Staff here remained professional and focused, and weren't distracted from their duties.  In general, the hotel was very clean and my room was always nicely taken care of. At the time they were using this white tea scent throughout the lobby and the halls (also provided as soaps, shampoo and conditioner in the rooms), which smelled phenomenal.  Also, checking in/out or requesting assistance was always easy.  Though  finding my way to parking was initially a little difficult coming from the direction that I did, it was quickly figured out and there were no issues afterward.

    Currently, I'm speaking with some friends about possibly returning to Ft. Lauderdale for a weekend getaway and, without hesitation, this is one of the hotels I'm considering booking.

    08/07/14 | Link | Rating: 5.0
    95. Elaine C.
    I go here to visit the Starbucks, which has lounge chairs outside in front, with a direct view of the ocean. They always move the line quickly. The constant problem is finding parking. If you're not a hotel guest, there's only a few meters on each side to use.

    29/04/14 | Link | Rating: 4.0
    96. K A.
    We usually stay at the Hilton, they were booked. Most hotels were booked so we decided to stay at the Westin. It was a pain walking all the way to the other side with  our luggage. Rooms were a little outdated, they were clean. Staff was nice. Hard to find a server to serve by the pool.  Overall not a bad experience.

    18/02/15 | Link | Rating: 4.0
    97. Jav M.
    we rented here via priceline @ a pretty good rate.

    The room was beautiful and really comfortable
    (5 of 5 stars)

    Housekeeping did not clean our room or show up to clean ALL day on Saturday and we had to make our own bed ( 5 star hotel service?  NO )
    when we got back to our hotel @ 5P housekeeping wanted to clean then, but we are on vacation ... we want back in our expensive room to do our thing..
    (0 of 5 stars )

    Now valet was absolutely terrible...
    took them nearly :30 to get our car when we got downstairs ( after calling from the room prior to going down and waiting about :10 to head down )
    all 3 days were identical so this was no isolated incident.    
    So paying $28- a day for valet and having such poor service is truly unacceptable.
    (0 of 5 stars )

    THE ONLY reason to stay here is for the beautiful room and cozy bed...
    this was all great...  
    but they really need to step up the service side if they want to be a "must stay" destination.

    14/02/14 | Link | Rating: 2.0
    98. Carly K.
    The hotel is in a fantastic location with great views of the beach, and though it is showing some wear and tear, the service and the typical Westin amenities go a long way in making up for this. Still, they really need to do a renovation as the flooring is loose in spots and the carpet has seen better days.

    The view from our room was fantastic, and it was lovely to wake up the beautiful sun and ocean every morning. The pool area is spacious, and is a great beach alternative. The last time I stayed here, there were tons of children in a large party with minimal supervision, so that was a bit annoying, but in general, I appreciate the family friendliness of the hotel.

    It rained a lot the last time I was here, so I especially appreciated the Shula's in the lobby as a great dining option. I didn't have to venture out in the rain, and I still got delicious food with a view of the beach.

    I would definitely recommend.

    23/01/14 | Link | Rating: 4.0
    99. Dora M.
    I stayed for one night as a quick pampering session for myself. From the minute I pulled into the hotel everyone was very pleasant. I had booked the ocean view room. It was nice with a beautiful view of the ocean from my bed. I ordered room service. I had the NY strip steak with asparagus and a baked potatoe. I also ordered a bottle of wine and creme brule. Everything was delicous.  The hotel was very therapeutic. It was a bit pricey and I was expecting a little more high classy but it was not a disappointment.

    18/10/14 | Link | Rating: 3.0
    100. Courtney L.
    I LOVED our stay at the Westin. We spent a Monday night here, drove down to the Keys for a few days and then came back and stayed a Friday and Saturday night.. so 3 nights total. On our check-in on Monday night, the manager Courtney, was extremely friendly. We were on our honeymoon and she surprised us with a card, champagne and strawberries when we checked back in on Friday. Very thoughtful. I also loved the beautiful rooms. I'm trying to find where I can buy the blue coral chaise that is in the rooms because it was just SO comfortable. Anyway, the rooms were very clean and quiet. The bathrooms do have a sliding door, but the showerhead is a cascading one and SO worth the night's stay alone! We had full ocean front rooms and they had incredible views (see the photos I posted). It was also so convenient to get to the beach and a huge bonus that the beach in front of the hotel is substantially less crowded than then public beach further south. The pool was very nice as well, but we only spent about an hour there. Lots and lots of chairs by the pool, but I do wish there was more by the beach. We waited a long time for a chair and finally gave up. The Waves bar was nice and had a really good Miami Vice (half pina, half strawberry daq). (See my review for the sushi restaurant separately). We also ordered room service and it wasn't nearly as astronomically priced as I would have thought. We LOVED the congee (we were originally told they didn't have it, but then they brought it to us anyway on the house) and also really enjoyed the citrus pancakes.
    I would stay here again in a heartbeat. A great deal and we had a much better time here than at our "splurge" hotel in the Keys. Fantastic service, gorgeous rooms and a better view! Can't wait to come back for our anniversary! And if someone reads this, tell me where I can buy that chaise!!

    19/08/13 | Link | Rating: 5.0
    101. David K.
    Don't forget to ask about the view when you check in. I am on the sixth floor and look out upon a cinder block wall covered by a plastic ivy covered trellis.  I would have paid more had I known about the view.

    07/10/14 | Link | Rating: 2.0
    102. JAMES H.
    Great hotel across from the beach on the main strip.  Got a $89 rate on Priceline express hotel deals with the purchase of my cruise.  Took a taxi from airport which was $23 plus tip and used my Starwood Gold for a nice upgrade.

    The hotel is very clean and the staff is quite friendly and great customer service.  The pool guy Joseph was really nice and helped me find a chair poolside.  Every person I encountered at this hotel had a great attitude all the way from the valet guy, housekeeping and waitress at Waves bar and grill. Special thanks to Robert at checkin for the great room.

    The pool is really nice although a little small.  You do have the beach right across the street, where you can take your towels and also get two free lawn chairs with your room.

    Didn't really leave the hotel much and ate at Shula's Saturday night for dinner. Highly recommend the pre fixe dinner menu for $35 and some upgrade items available.

    I used the workout area one morning and its very clean, has a water cooler and fresh towels.  Everything was great at this hotel and would definitely recommend it as a pre cruise hotel or just for your vacation!

    15/09/13 | Link | Rating: 5.0
    103. Kristi R.
    The Westin fit our needs of a nice hotel on the beach that was close to the cruise terminal. Very nice room. Only negative is that even though you are paying a resort fee, you still must pay for an umbrella at the beach.

    06/01/15 | Link | Rating: 4.0
    104. Sara P.
    Not the ideal Starwood experience. Positives: Great front desk reception upon arrival and clean rooms. Like the "go green" option.  Not So Great: Service is quite lacking all around. I was guided to the poolside bar for a light, late meal. The man working the bar made me terribly uncomfortable. When I asked for a menu, he looked at me like I was an idiot and told me that they do not serve meals. When I asked where I could find a light, low key meal, he continued to look at me like I was the biggest idiot alive and told me he didn't understand me. I told him to never mind and walked away. He continued to follow me out the door making comments, making me further uncomfortable and then showed up at the front desk when I sought assistance as pool side was not serving dinner. Front desk told me they would let the manager know. Nothing ever happened. With no other choice, ordered in-room dining. $32 for a small turkey bacon avocado wrap, skinny fries, a bottle of water and a small soda.  Over 30 minutes to arrive. Received a Coke instead of a Diet Coke. After 30 minutes of waiting, made a third call to cancel the soda. Room service showed up 10 minutes later to swap the soda.  Was able to get three full meals (sandwich, chips and soda) at Jimmy's Johns for less than that meal. Hoping for a quiet day inside my room, I put the Do Not Disturb flier on my door.  Room service disregarded the sign, knocked anyway wanting to switch out the in-room dining menu. Very difficult to get someone to pick up at the Concierge or Service Express. Never got the Concierge to pick up. Would need to call back several times to get someone for something as little as requesting a cab. Was not able to get ahold of someone to help me turn on the heat as the up and down temp controls were not working.  Valet double parked up front where my cab could not get out for some time. They took their time as the meter ran.  The hotel installed a shower head that did not allow for strong pressure making it difficult to wash one's hair. And, I was not upgraded as I usually do to a king size bed, which was fine.  They did place me next to one - two families with unsettled kids.  A bit musky upon entering the rooms - likely given the continued warm temps.  Definitely not the relaxing week I had hoped for. Overall, very disappointed indeed.

    23/02/15 | Link | Rating: 2.0
    105. Sarah M.
    The hotel was very comfortable and in a perfect location on the beach nearby to lots of shops, bars and restaurants (the walkway makes the beach very accessible). The staff was friendly, though we were told (contrary to what is advertised) that late check out is not an option during spring break season. They said we could stay on the facility and shower at the spa after the beach, but when we went to the spa we were told that using the facilities would cost $25 per person. There was already a mandatory resort fee of $25 to use the pool and beach chairs which were first come first serve and not suffifient to accommodate all the guests. Additionally, there was a long line of traffic at the entrance to the hotel and we didn't receive instruction or help for quite a while upon arriving. That being said, the beds are amazing and the location can't be beat! Two included drink tickets were a nice perk.

    16/03/15 | Link | Rating: 4.0
    106. Bill B.
    This is more about being furious at Expedia (and Starwood for working with them) because we never got to stay at the hotel.  We called what we thought was the hotel to book a room almost two weeks out.  We were told we could cancel up to 48 hours prior to arrival with no penalties as we knew this trip was tentative for another day or two.  We were encouraged to book now because the rooms at that rate were almost all gone and if we waited we would have to pay more.
    Turns out we somehow got deceived into thinking we were talking to the hotel and shorting after our booking we got and email from Expedia confirming our stay.  We immediate called Expedia back to cancel as we thought we were booking at the hotel.  Did not know until we got our credit card statement Expedia charged us a $550 cancellation fee?
    Shame on Westin and all the Starwood properties for associating themselves with such a deceptive partner.  Google Expedia Ripoff and you will see almost 1300 complaints at consumeraffiars.com and hundreds at ripoffreport.com and similar sites.  I will choose to stay at hotels that are more professional in the future.

    01/04/15 | Link | Rating: 1.0
    107. Nicole Z.
    I've been staying here since I was a little girl. The place is definitely five stars. It's very clean and the staff is nice.

    A place for business and fun. While my parents mostly stayed here for conferences and stuff, we, the kids, had a lot of fun at the pool section and beach. The pool is really fun, more so than the beach. Also, the place is huge and has a spa. There are shops on the other side of the bridge by the bottom.

    We always got a room over viewing the pool and beach. The rooms are very big and comfortable. They are very clean and bright.

    So I definitely recommend this place.

    30/06/14 | Link | Rating: 5.0
    108. Tiffany H.
    Service was friendly, and prompt. The hotel's amenities are nice, as is the proximity to the beach. The location otherwise is not great- it's near a few expensive restaurants and bars, a few other restaurant options, and a Starbucks. Other bars, clubs and more affordable restaurant options are a very long walk away or require you to drive/taxi there.
    The room was fairly nice, however the bedspread had numerous large snags in it, which always leads to questions of the quality of the bed you're sleeping in.
    My biggest issue with this place is the price. We were there a popular weekend, so the cost for the night was quite high already. Then we discovered it was about $30 for mandatory valet parking as there's nowhere else to park. Wi-fi isn't included, nor is breakfast. For the price, I would expect more. However, this is pretty typical of beach hotels.

    25/11/13 | Link | Rating: 2.0
    109. Lucy W.
    Quick and easy arrival- valet whisks the car away, and front desk clerk checks me in.

    My room- 12th floor near the top, and facing the ocean...score!  Happy birthday to me!
    I open the TWO balcony doors so I can fall asleep to the sound of waves crashing on the beach.  I swear, this hotel was engineered to relax anyone in it.  It had the signature Westin style of simplicity and elegance...clean lines, neutral soft colors, gorgeous giant bathroom with large gray tiles (my favorite), and signature Westin white tea scent.  The bathroom was lovely, with a lighted vanity mirror, large tub/shower, and lots of space to maneuver around. Only negative was that there was only two hooks for towels and clothes...an extra towel bar or more hook on the ample wall space would have been nice.  As much as I loved taking advantage of the convenient beach access, I loved just being in the room watching the ocean.

    Only thing...hotel room door is a bit tricky. The deadbolt requires an extra pull from the inside door handle before slamming the door shut to close it...sure my neighbors loved that each time I left the room.

    There is convenient beach access (using the pedestrian bridge from the pool deck) and free chairs for Westin guests. Just make sure to remember to grab towels from the pool attendant, and sign in with the beach attendant.  Sitting by the pool is also very convenient...the attendants are very attentive. They give you a chair cover, towels, umbrella shade if asked for, and remember your name...the little flag on your chair signals if you are in need of service?  You can also order food and drinks from your lounge chair, which I recommend. One of the days I was at the beach, I returned to the bar area for lunch, which is very busy, and the female bartenders and servers ignored me for awhile until I was able to order some fish tacos for lunch.

    Key is to be a Starwood member...I have the most basic level membership (which you can sign up for, free on website) and some of the things other Yelp reviews complained about (wifi charge, expensive parking) were either free or discounted.

    01/02/14 | Link | Rating: 4.0
    110. Pj G.
    Beautiful Hotel my room faced the ocean could not ask for more.  I stayed 2 nights I had breakfast in hotel first day but went to the W next door the second day for both breakfast and dinner,  the food is much better there.  There is a Sushi stall near the pool that does not seem to have a hood fan for frying so that end of the hotel always smell like fried food.  You have to walk by it to get to your room and you want to wash your face its like on you.  I might stay here again its not a negative but there are so many great hotels here i want to see them all

    09/01/15 | Link | Rating: 4.0
    111. Bruno M.
    This place has really nice welcoming staff.  Bartender at the pool bar has an attitude like she doesn't want to be there.  Rooms are ok, sliding door with vents and a window that opens to the room from the bathroom (no privacy).  I don't think this hotel deserves the "resort" status. Other than that, it's an nice clean stay.

    24/01/15 | Link | Rating: 3.0
    112. Rayna C.
    We enjoyed our stay here. It was for one night. Everyone who worked here was helpful and polite. I upgraded to a room with a bit of harbor view.  I was a little disappointed at the location of our room. We were one flight above, what I assume, from just being only able to see the walls of another building. If I opened my sliding glass door all I heard was the loud A/C units, so we kept them closed. And looking into the top of an ugly building was not my idea of what I signed up for but I did see a little bit of the harbor. I think if we had been moved up a few floors we would have saw all harbor. But oh well....

    The room was comfortable, our only complaint is that the bathrooms are very strange. No solid doors. It's more like a window shutter, plus there is a window in the bathroom. This makes privacy when having to go to the potty very interesting. Thankfully it was just my husband and I.  The bed was awesome. No way to close the shower it was half way open so there was a breeze. The room was clean and everything worked.

    The walk to the beach was made very convenient by a walkway that was out by the pool. This was a very nice amenity. The restaurant downstairs was pricey so we walked around and found lots to eat in a short distance.

    10/02/14 | Link | Rating: 4.0
    113. Chris S.
    I stayed here for a business meeting, and didn't get to use the fun stuff much, so I won't write much about that. The hotel is luxury-class, which is reflected in everything from the quality of the food and furnishings to the high prices you will pay for EVERYTHING (internet access, parking, beach chairs, umbrellas, etc etc etc). But that shouldn't be much of a surprise to those accustomed to high-end properties.

    The room was very nice, though I wouldn't call it spectacular - I had an inland view overlooking the intercoastal waterway and beyond. Specifically, it was a little small, though it did have a private balcony with a couple of chairs. The bathroom was well-appointed with marble and granite, and the toilet had its own door which was actually sort of annoying late at night. There was a standalone shower with one of those 'waterfall' shower heads, plus an extra-deep tub was set next to a movable shutter which could be opened up to the room.

    The bed was wicked comfortable, one of the best I have experienced. The room included a mini-bar AND a mini-fridge, a big bonus for families. The air-conditioning worked a little too well - I slept with the sliding door open a couple of nights to warm things up a bit.

    The staff was very friendly and helpful with all aspects of my stay, both business and accommodations. The hotel has a program where you can bypass housekeeping and get a $5 certificate to use at their cafe. On business trips, I often do this anyway so that was a nice touch and got me a few cups of Starbucks coffee. The banquet food was excellent - though the breakfast never varied the few days I was there.

    Would I come back here on vacation? It's not really my style - it's a busy place, the pool and lobby can get crowded with a mix of business people and vacationers. The double-deck pool is  cool, but that, too seemed crowded at certain times. If you enjoy being in the center of things, want a good view, enjoy shopping / restaurants / spa activities, and don't mind paying for all the extras, the Diplomat will probably meed your expectations.

    28/07/14 | Link | Rating: 3.0
    114. Jessica C.

    I hate that our hotel was less than great, but unfortunately our vacation was made very difficult because of our accommodations. First, we were traveling with a toddler and needed a porta-crib and mini-fridge. We read on the internet that each room had a mini-bar which would have worked great for storing milk and juice for our child.

    Did the room have a mini-bar? No. They brought up a mini-fridge for us but it barely worked and the milk spoiled, so we bought an $8 glass of milk from room service.

    We booked one room with a king bed, but upon arriving we were given a double queen room and not allowed to change rooms. We asked, they said "no." It was terribly cramped in our room with two beds, a crib, and mini-fridge. Not to mention a stroller and our luggage.

    The bathtub didn't work, as I found out on our second day there. I really wanted to take a relaxing bath but the water kept draining out. Since the rooms had no balcony, the bathroom was literally the ONLY place you could have lights on at night to avoid waking the baby. It was one of those issues where you could spend several hours requesting a new room (after already being denied one) or have maintenance done in the room while we waited. I didn't want to lose the precious little relaxation time we did have to deal with it..

    Something else I didn't like was the constant 'give-us-money' mentality of EVERYONE there. We ordered room service and our 'waitress' complained to us that even though gratuity was included on our bill (18% I think) that they have to pool tips. Very awkward and unprofessional. The beach chairs cost $20 "for the day," but if you leave them for 5 minutes you lose them and must pay AGAIN if you come back.

    I did enjoy the Starbucks on premises but otherwise we felt entirely unwelcomed and will not return. This is not a place to vacation with children.

    27/05/14 | Link | Rating: 1.0
    115. Liz M.
    I would definitely book this hotel again.  We got a great deal on it and I especially liked the little "balcony" that you could get some fresh air and look out at the ocean and streets below.  
    Not only does the entire hotel smell great but the staff is friendly.  The valet service is quick, if you call down before you leave your room you won't have much of a wait, if any.  It was extremely windy when we were there and so we didn't get to use the pool area, but it is gorgeous.  The elevator to the beach was out of service when we visited, but with the great deal we got, we used the steps with no problem ;)  Fabulous.  Can't wait to stay again.

    02/09/14 | Link | Rating: 4.0
    116. John G.
    A friend and I spent 5 days at the Westin. We chose an ocean view room and it definitely lived up to expectations. You will NOT regret spending the extra few dollars a night for such a view. The price is what sold us on this versus the "W" next door as it was less than half the cost. The hotel is an extremely good value if you can find it for roughly $150-175 a night like we did.


    - Great bang for your buck
    - Extremely good location
    - Staff were very helpful
    - Beach is very nice and staffed by the hotel
    - Excellent pool service
    - Ocean View
    - Starbucks on location
    - Very clean rooms
    - Good water pressure and A/C


    - There are kids everywhere. The pool area was always filled with children. (This could be a pro if you're looking for a family oriented hotel)

    - The hotel is very quiet and slows down in the evening. Remember, this is a family oriented place. If you want to party, go to the "W".

    - The hotel is a bit "simple". Everything from the rooms, to the lobby give you the impression that this is just a lower end, beach front property.


    - The tunnel from the pool area to the elevator that brings you to the beach is just absolutely disgusting. It needs to be cleaned and the elevator needs to be renovated.

    - There is a charge for using a hotel umbrella on the beach. Come on, really?


    This is a very nice hotel if you're not looking to spend $250+ a night or are looking for a place with a family friendly atmosphere.

    If you are staying with a significant other or are younger and looking to "party" with friends, you may be a bit disappointed. That being said, you can't beat the location at any price point.

    In the $150 per night price range, this location can not be beaten in FLL.

    Stayed September 2013

    16/08/14 | Link | Rating: 4.0
    117. Christy A. C.
    Beautiful!  Friendly staff!! Heated pool open 24/7.  Beds are suuuuuper comfortable!

    We arrived at the hotel at 11:30 am. They had rooms already cleaned and allowed us to check in early.  Upgraded our room for free to a partial ocean view.  Junior took our luggage and gave us a detailed run down on an amenities and luckily walked us to our room. We stayed in the tower over the convention center which also houses the gym and spa. A little complex at first navigating your way because the buildings are connected by a crosswalk.  Another crosswalk gets you safely across the ride to the beach.  Very helpful staffs will make sure you have chairs, towels, and are comfortable.  Room credit for passing on daily housekeeping while coffee, towels, etc can still be acquired with a quick call.  Sushi bar is fantastic! Weston Paradise Roll is outta this world good and priced at $18, which seemed a bit steep until you saw the size of this roll!! Fridge in room to keep snacks.  Plenty of shops and restaurants within walking distance along the beachfront.

    27/11/14 | Link | Rating: 4.0
    118. Warren R.
    Ft lauderdale hotel. We are here prior to our cruise.
    Everything is clean.  Nothing fancy but comfortable

    28/11/14 | Link | Rating: 3.0
    119. Nichole Y.
    I have absolutely NO complaints! My husband and I stayed for the weekend and it was great. From the valet guys to the front desk staff everyone was on point and very helpful. The location is amazing and the view I had from my partial view was the best! We will definitely return.
    The parking price is still extreme but it is expected.

    23/06/14 | Link | Rating: 5.0
    120. Janessa H.
    We had so many problems with our stay at this hotel unfortunately. The only reason I'm giving it 1 star is because the girl who checked us in was very friendly and kind, when we told her we were staying because it was our anniversary she upgraded us to an ocean view room without charging, which was so nice. During our stay we ordered room service once, all we wanted was coffee and a pitcher of ice water. I asked for turbinado sugar (the brown packets) and 2 large glasses instead of mugs as I was going to make our coffees iced. They forgot both of those items and when they left to get them they brought them one at a time. ?. Needless to say, it took entirely way too long. Later that night we had to call housekeeping because our room was filled with bugs. I don't know how they got in but we left for dinner and when we returned they were all gone..it was weird. We had our patio door open briefly during the day but it was very hot so we kept it shut and then hours later, poof-bugs. We ate breakfast at American Vintage which was pretty awful and the service was also pretty bad, the server was nice but she constantly forgot everything and never came to check on us. Also, we sat outside on the patio along with most of the other people eating but it wasn't without being harassed by the birds. People would be done eating and leave but the staff would let there food sit on the tables for so long that the birds were having a free for all, getting way too up close with our food as well because they clearly were given the opportunity to get comfortable doing it. We went to the pool after that and while up there we ordered some drinks at the bar. I can't have anything alcoholic aside from wine. I know, it's strange, but it is what it is. The bartender told us REPEATEDLY that there was nothing alcoholic in the sangria except the wine. THEN she makes the drink in front us, uses peach schnapps, tells us she likes to use peach schnapps to add flavor and then when we question her about it she blatantly lies and says she didn't use it. She literally made our drinks directly in front of us, I'm taking 2 feet in front of my face. We didn't even bother to carry on with her because what's the point with someone like that. The final straw and reason for this review is that when we went to leave my husband went to valet to get the car, I went to change clothes. When I came back he said they told him they would pull the car up but that I would have to show my ID to get in because the car was under my name. Fine, so I show my ID and they make us sit outside and wait in 98 degree weather while they try to figure out why we weren't charged the $37 valet fee. The girl behind the ticket counter was very rude and treated me as if I was somehow getting away without having to pay. ?. I didn't make the mistake of not charging me, I don't work at this hotel, I had nothing to do with it. All I know is that we've now been waiting for 20 minutes, they did not pull the car around like they had said and she literally said to me as she's holding up my keys behind this glass window "I'm not giving you back your car keys until you pay for our services." All snotty as if I was trying to steal their shitty services. Oh and before I forget the one valet guy was so disgustingly dirty I was grossed out that he was even driving my car. When he gave me back my car keys I got to look at his fingers and the dirt underneath of his nails and it literally made me sick. The first thing I did when I got my car was look for hand sanitizer to put all over the steering wheel. This hotel sucks, the service sucked and the girl behind the counter at valet desperately needs to be reminded that she's servicing patrons of Fort Lauderdale beach not Lauderdale Lakes. Sorry Westin but you failed.

    28/04/15 | Link | Rating: 1.0
    121. Keyan P.
    I spent three nights here for a dental conference which was also held in the same hotel. This is a wonderful hotel- great service, good food (the sushi restaurant is a little pricey but so so so good), clean rooms and comfy beds! There is a Starbucks in the hotel as well. The hotel is across the street from the water and there is a walkway from the hotel straight to the beach which is convenient. The pool scene was great, lots of chairs, a good bar, and great staff. It's not the flashiest or newest hotel but I would stay here over any hotel again because of everything it has to offer!

    29/10/14 | Link | Rating: 5.0
    122. Ashley G.
    I've stayed here on two occasions and I was happy with both stays. The location of this hotel is perfect-Literally right across the street from the beach and surrounded by great restaurants and cool local shops.

    My first stay, I got a great spacious, clean room with a beautiful view. The second time, I got a smaller/standard room, which was still clean but the view was terrible. It literally was a wall with a white fence outside my window. I was so disappointed, but I let it go because I planned to spend most of my time outside anyway (which I did).

    The staff, with the exception of one front desk person, were very friendly and welcoming. I felt happy to stay here.

    Overall, I'd definitely recommend this place for someone looking to stay in the Fort Lauderdale area. It's also a short drive to the FLL airport :-)

    21/11/14 | Link | Rating: 4.0
    123. Colleen K.
    The beds were super comfy! The location was great with access to the beach via a skywalk. Heated pool. We received great customer service. Loved it here!!

    17/01/15 | Link | Rating: 5.0
    124. Neda S.
    The hotel itself is very nice... the building, the decoration and the rooms are beautiful. The only problem I had was the service. When I first checked in the lady at the front desk didn't even look up at me. I smiled and commented on the weather but she just clicked away at the computer and hardly acknowledged me. Keep in mind I'm a Gold member of the SPG rewards program and stay at a different one of their hotels like every two weeks. So after she handed me my keys and literally just walked away I made my way to my room. It was kind of inconvenient because I had to go to a separate tower.

    The room was nice and so was the pool. But again, the bartenders at the pool were so rude! I tried to tell them there was a rather large lizard in the elevator by the pool and apparently that was of no interest to them. They laughed at me to each other and rolled their eyes... Sorry ladies, when people come to a hotel they are often not from the area, and it's not really typical to see a 12 inch lizard in many other parts of the country.

    It was an ok experience, but I'll likely try another hotel when I go back to the area.

    26/10/14 | Link | Rating: 3.0
    125. Mark O.
    Nice updated rooms. Stone shower with chrome fixtures complete the bathroom. The bed and pillows make for a restful night.

    Shower water temp could be hotter.

    TV channel guide that let's you skip to the network you want. Nice. Not all channels are high def (HD) sad face.

    Starbucks - a full size, 3000 sq ft Starbucks is on property. Convenient for caffeine freaks.

    SPG member have extra bennies.

    14/05/14 | Link | Rating: 4.0
    126. Christina V.
    I just got home yesterday from my stay at the Westin in Ft Lauderdale. I enjoyed every bit of my stay! I have stayed in many hotels for vacation and business, and this Westin won me over..

    First, the location was fantastic if you are looking to be close to the beach. They have a great skywalk from the pool to the beach so you dont have to cross the street. Plenty of lounge chairs by the pool, towels that you can use at the pool or take with you to the beach, and chairs reserved on the beach for guests of the hotel.

    The rooms are modern and quite comfortable. Pillowtop beds, plenty of pillows, flatscreen tvs hung on the wall, and a small modern bathroom with a nice soft bathrobe waiting for you.

    I had just come back from a cruise and I had a more relaxing stay at this hotel than I had during my entire cruise! OH! And I don't want to forget how fantastic the staff was! Esau works at the front desk and was so wonderful when I checked in. I arrived early and he was able to get me a beautiful room after a brief wait and even helped with my bags. When we sadly left for the airport the bellman brought our bags from the room with a smile and loaded the taxi he had called for us. Everyone was just SO nice!! Maybe it's the beach and Ft Lauderdale sun? :)

    07/05/14 | Link | Rating: 4.0
    127. Jake M.
    This place is a total tourist trap. If you book a room online you can expect an automatic $25 a day to be billed to you to cover a "resort fee". This fee is charged to every guest so I have no idea why it is not included in your room charge. You can also expect a $30 valet charge per day as there is no self parking. Once you get into your room actually prepare to pay even more. For a hamburger with fries and a coke you will pay $35. Trust me there is no free lunch in this world and this place is no great deal.

    29/03/15 | Link | Rating: 1.0
    128. Silvina G.
    Stayed here 2 nights after a long week in Mexico, was a bit disappointed by our room seemed a bit outdated and no balcony I wish I would have known that before We booked, room service was pricey but very good! The beach access was a plus. Pool was small and crowded.

    02/01/15 | Link | Rating: 3.0
    129. Chelsea C.
    This might have been my best hotel experience to date.  We stayed at another hotel down the beach for a couple of days, then came over to the Westin for our last day in Ft. Lauderdale.  This hotel is gorgeous, the staff is 100% accommodating, and the amenities absolutely can't be beat.

    The pool is gorgeous- overlooks the beach across the street and has a bar and tables where you can order drinks and lunch- but they also serve you right there on your lounger if you like!  Food is great- had the Cuban and it was fantastic!  The beach is across the street, but if you go to the pool on the 3rd floor, you can actually take a sky walk over the street and an elevator down to the beach so you don't have to worry about crossing the street with the busy traffic.  A nice amenity to be sure.

    We were upgraded to a suite, and it was our anniversary trip so we were pleasantly surprised that room service stopped by about 10 minutes after we got to our room to deliver a bottle of champagne on ice and chocolate covered strawberries with a personal note from the staff- obviously we were thrilled and just goes to show what a classy place this is (I do feel I should mention that we are platinum SPG members, so this may not be something they do regularly- not sure though!)

    As far as food goes, there is a Shula's Steakhouse on site which was delicious (had both dinner and breakfast there), as well as a sushi bar.  They also have a nice gym and a spa on site, with access to a sauna etc.

    I absolutely can't wait to return- it is more expensive than other hotels nearby but with the experience we had I will gladly shell out more $$ and/or points to stay in this amazing hotel!

    09/06/14 | Link | Rating: 5.0
    130. Vinny R.
    The Westin is conveniently located, clean, and offers a decent array of amenities; negatives include the non-free in-room wifi ($10/day) and odd layout.

    We stayed over at the Westin for one night (Jan 2015) after returning from a cruise, before our flight out the next day.  The front desk informed us that the hotel is at near-100% capacity, so our king room's view was minimal (an ivy-covered wall rather than the ocean).  No problem - we'd been on the ocean for days already.

    The room itself was clean and well-appointed.  One oddity: the bathroom door is narrowly slatted, so privacy is limited on the porcelain throne :).  

    Access to the gym and co-located Starbucks was initially difficult to figure out:  the hotel has two towers connected by a 3rd floor mezzanine, and they were on the far side 1st floor.  Basically, it's two elevator rides each way.

    The hotel pool bar, direct bridge access to the beach (over the roadway), and complimentary beach chairs (2) made this an excellent stopover for us.

    06/01/15 | Link | Rating: 4.0
    131. Martha F.
    If  you are expecting a "Westin" Experience - Don't stay here.  If however like most people from the reviews  on Yelp -  booked this room on priceline  - your expectations will be  set appropriately.
    But the fact that they are charging over $400 a night and the carpeting in the halls looks like a frat house with huge stains, the drapes are frayed and worn,  the towels are THREAD BARE (I can actually see through them)  and my room (the second one because the first was worse) has  a huge stain on the carpet just inside the door, makes me so disappointed that I chose this place and i am forewarning others.

    28/02/15 | Link | Rating: 1.0
    132. Dave O.
    This review is based on the facilities overall appearance and hotel staff and not the accommodations. I came here for a meeting and did not stay overnight. The valet service was exceptional, the hotel management team was extremely efficient and very professional. The hobby area was clean and nice as was the hotels exterior. They only have valet parking at this location but in back of the hotel along Granada Street there are some metered parking spaces for short term parking. This is a beautiful location with easy access to the beach via a sky walk so you can avoid crossing traffic I definitely would consider staying here if I was in town over night.

    12/06/14 | Link | Rating: 4.0
    133. BethAnn S.
    I  recently spent a 3 days at the Westin  for business and thought it was clean, the staff was nice and facilities were pretty reasonable.

    Some of the highlights were the staff who were always engaging and helpful, a particularly vigilent front desk clerk who clearly was thinking hard about a good room for me and the crazy close proximity to the beach. The bed was crazy comfy and huge and I loved Shulah's onsight restaurant. The room fridge was more than a square mini fridge but the toiletries and towels were just sort of no-name and meh...

    On the flip side, rooms were pretty tight and while my beach view from the 14th floor was awesome, I had friends who were in the south tower who really thought the trek over to the north tower was annoying and made for a disjointed experience. My own -1 star is more aimed at Fort Lauderdale which is really suffering from some tourism losses by crapping up prime real estate with just totally awful Sonic and Hooters restaurants. While the infrastructure is there for things much nicer, they just can't seem to make anything worthwhile to walk *to* while holed up in the Westin. There's zero shopping around, you have to take a car for everything and they totally murder you on the $32/night valet fees.  And yes, the internet CRAWLS if you don't sign up for their prime service.

    23/10/14 | Link | Rating: 4.0
    134. PJ C.
    We were in town for three nights and wanted to stay near the beach. After some searching we found a decent AAA rate for the long weekend (see tip on parking rate). It helped being a Gold SPG member because we got upgraded to an ocean view on a high floor. The rooms were nicely done with refrigerators, robes, safe, etc. As others have mentioned the bizarre bathroom set-up with the louvered shutter between the beds and bathroom gave no privacy to either party. What were they thinking esp. in rooms with two double beds? The other minor gripe was that there were few outlets within easy reach for charging electronics. The beds were very comfortable.

    The best part of this place besides the view and beach location was the excellent service from the front desk, to the valets, to the pool staff. Friendly and helpful. This was after a slow start when checking-in at the Gold desk the guy there was tapping on his computer doing some sort of data entry while we waited.... after 5 mins we stepped to the other desk since it was now empty. Seemed pretty rude on his part especially since he kept telling us to wait). Despite this start the rest of the staff was great.

    Ocean views are great if you can afford it or get an upgrade as we did as Gold SPG members. Look for AAA deals that include parking. It cut the $32/ night required valet parking down to $15/night.

    23/10/14 | Link | Rating: 4.0
    135. Jai M.
    Great especially for the cost. I bought on Hotwire.

    Very clean. The beds are comfortable. Was upgraded to an intracoastal view on the 10th floor.

    Staff was kind.

    Huge pool outside overlooking the water. Unfortunately Palm trees kinda block the view a bit :-(

    It is valet only $32 a night.

    Will stay again.

    09/10/14 | Link | Rating: 4.0
    136. Adam P.
    So far so good, nice room, nice little touches, and an upgrade for having sgp card. Staff seems real nice, the girl at check in counter was nice and very helpful.

    Pretty standard westin, you know what your getting  they are consistent as a solid 4* in my book.

    Now on to check out rest of the property.

    18/05/14 | Link | Rating: 4.0
    137. Brian C.
    The hotel is very pretty, but the floor I was on had dingy dirty carpeting.  There is no self parking and call cars pay a $35.00/day valet fee; even though there is a huge 43 story parking garage attached to the hotel.

    Also there are no vending machines on the property.  The pool bar was quaint, but if you want to go down to the beach, I would avoid the dirty rickety elevator attached to the pool bar. We received complementary cocktails when we checked in .  Nice touch.

    06/05/15 | Link | Rating: 2.0
    138. Fitz S.
    The westin is very well kept.
    Service is decent.
    We ordered a crib, requested it be there when we arrive because our daughter was zonked, it wasn't. They brought it right away.
    The pool is great. Plenty of towels n chairs.
    You can get free drinks coupons at the front desk.
    Bathrooms are nice, though its just sliding doors that are kinda see through. Big deal?!?
    We used SPG points, got stuck bc of the snow storm in NY, they gave us a nice discounted rate and kept us in the same rooms.
    -check your bill, some things were added to mine.

    02/02/15 | Link | Rating: 4.0
    139. Andrew C.
    Stay here if you must  - or have disposal income. They nickel & dime everything. Check your bill at check out. They charge for wifi. The room was great but they charge for the 'big' bottles of water in the room.  It should be just as embarrassing talking about the changes than a charge. We came in an uber and got charged for the valet fee. Where I come from - it is truly unacceptable.

    13/05/15 | Link | Rating: 1.0
    140. Lindsey O.
    We got a steal on a room one night here at the tail end of our vacation. Paid about $200 which appears to be half price by using the hoteltonight app. Checking in was great a woman named Suad was so friendly and completely turned our day around. Also each adult gets a ticket for a free drink.The room was perfect with an extremely comfortable king size bed and view of ocean. The pool area is great and the staff was just as attentive as we have seen on all inclusive resort vacations. The bar at pool at good service with great drinks and food. From the pool there is an elevator that takes you right down to ocean to avoid crossing street.

    12/03/15 | Link | Rating: 4.0
    141. Kim J.
    Can't say enough good things about this Westin.
    My first visit was in June of 2012. Our group was treated royally by Storme and other staff members. Anything we needed - we received. There was an issue in two of our rooms and management promptly moved us to the top floor suites.
    I was so impressed with the staff's amazing dedication to the guests I returned in December 2014.
    Fernando at the front desk was incredibly sweet. I was upgraded to a larger king room on a high floor - perfect for my solo getaway.
    While you're there, be sure to order the crab cake sandwich from Waves Restaurant. Good Lord is it ever good!
    Beautiful robe located in the bathroom for you to wear. King bed is supremely comfortable. Towels in abundance. And I saw Storme, who greeted me kindly and wished me a great day. Give that man a raise.
    Now - the spa experience was divine. I met Miss Annetta and we had a great chat about our similar nationalities. She gave a great lime verbena scrub. Next was Phu. He is a MASTER at massage. I received the 80 minute session. It was heavenly.
    This hotel also is a short distance from a 24-hour CVS and great bistros and cafés. Five minute walk, if that.
    In summary - stay here. You won't be disappointed.

    23/12/14 | Link | Rating: 5.0
    142. Angela K.
    I am highly dissatisfied with this hotel/resort. We had terrible service for breakfast in the dining room (American Vintage). After I wrote a complaint to management, they handled the situation poorly. I rate review 1 star for poor service in the dining and in management. I rarely write a 1 star review but after my complaint with no resolution I have my reasons. Do not stay here.

    Dissatisfied customer,

    Angela Kuo

    19/03/15 | Link | Rating: 1.0
    143. David D.
    This family of 5 came to Florida for spring break and stayed 2 nights at the Westin Ft. Lauderdale Beach Resort before thankfully moving on.

    The rooms are average sized. Nothing great. Surprisingly, the one amenity no one ever asked for or wanted, they had....that's right, a window to the bathroom from the room. Seriously? Seriously.

    Aside from the small but adequate room with a 'view', the hotel was ridiculously expensive. No drink machines in the floors meant you had to spend $3.50 for a Pepsi or bottle of water in the store. A small box of cereal costs $6 to feed my young kids.

    All that is somewhat expected when traveling, but what was not expected was Brian, the doorman, who tried to soak our family for $60 to have the hotel van drive us to my family in Pompano Beach. He then laughed and pointed at the taxis in line waiting and made a joke about them not giving him his 20% like the van does. When I asked him if $60 was realistic he went onto tell me how I would have to go to i95 and then up 5-6 exits etc. We decided to take one of the cabs waiting. $16 later and an easy drive up A1A we arrived safely. Screw you, Brian. Your greedy behavior makes the $6 single serve fruit loops box look like a deal. Also makes it feel like screwing your customers is a way of life at the Westin Fr. Lauderdale Beach Resort.

    You should be thrilled that I am rating you a 2. That 2 is only if you are a business traveller on an expense account working for a company that you don't like that has deep pockets. Also, I just don't feel that people reading reviews read the 1's.

    Good riddance. Stay if you have to, otherwise there are plenty of other places in beautiful South Florida that take hospitality seriously. This place is a joke.

    29/03/15 | Link | Rating: 2.0
    144. Sandra P.
    This hotel has a perfect location. It's right on the Atlantic and you certainly can't beat that. I came here for a work conference and so far, the staff has been accommodating. The rooms are a little long in the tooth as some of the furniture is chipped at the bottom, there are stains on the wall, and generally just needs a facelift. There's a sliding glass door that opens to the outside but no balcony. It's so dang hot here that there's no reason to have the window open. It is a nice view however. A couple minutes after arrival two workers came and brought me a fruit tray. This was a nice welcoming touch! I couldn't wait to get in the shower and I have to say this is a really good hotel shower. Nice fluffy towels and a giant shower head. This also has a giant television maybe 50 inch. I sat on the chaise lounge in the room (another great touch!) and just read for a while and that was really relaxing. I got hungry but when I looked at the prices for room service, I knew that my travel budget for work would not cover any of it. I went downstairs to the same restaurant I went to for breakfast to check out the menu and I knew that my travel budget would not cover any of that either and decided to head outside. Let me state: my travel budget for dinner is not chump change but the prices at this restaurant are just out of sight. I returned back to my room after getting something to eat off property and relaxed in the Westin "heavenly bed". Very comfortable! The reason I give three stars is because of the old style rooms with some broken furniture, the ridiculously priced restaurant, and the pool area. I forgot to even mention it but there are about 14 umbrellas out there and it is blazing hot!! It's not good to have that much sun and the fact that there's no option to have an umbrella really sucks. When I woke up today, people had already staked out the chairs by the few umbrellas and that means I don't get to use the pool. Major bummer! I really had planned on using it most of the free time I was here. Instead I'm locked in my room with the air conditioner. Get more umbrellas people!!!!

    19/04/15 | Link | Rating: 3.0
    145. Amanda I.
    I just got back from a five day trip with my best friend, and although we thoroughly enjoyed our stay in Fort Lauderdale, the Westin had nothing to do with it. The employees at the hotel upon our arrival were all extremely nice. The gentleman working the front desk were especially friendly (.. and flirty might I add) when we checked in last Saturday morning. We had arrived a little early for check-in, but the front desk assured us our room would be ready in an hour. We got so preoccupied with tanning at the pool, that we didn't notice the front desk didn't phone us about our room being ready until roughly 6 hours after it was supposed to be, but we really didn't mind. Also, although we had requested an ocean front view, we got a fabulous view of the neighboring parking lot instead. Since we knew we wouldn't be inside the hotel often, this wasn't that annoying to us and we didn't complain.

    The main reason for my low rating of this hotel is because of all the pool and beach sub-par accommodations. On that first day we were there, we arrived at the pool at 11 AM and it was absolutely PACKED, that the waiting list to get even ONE chair was a few hours. Fortunately for us, we reaped the benefits of having 18/19 year old pool boys working the chair list, and were given chairs a LITTLE quicker, but I can't say that it was enjoyable to finally get a lounge chair when you're forced to be completely sandwiched in with the strangers next to you like sardines. WAY TOO CLOSE FOR COMFORT. I'm not a big fan of pools anyway, so the fact that the Westin's pool was similar to a crowded NYC city street didn't bother me that much, I just planned to go to the beach on the rest of my trip.

    The next day I was at the beach at 9:30 AM so I could secure chairs for my friend and I and there were NONE. Yup. Vacation. Up at 9 AM. TOO LATE FOR BEACH CHAIRS? I was shocked, especially since I am an early riser so had I known 9:30 AM would be too late, I would have gotten myself up much earlier to avoid having to sit in the scorching hot sand all day. So the next day, I learned my lesson and secured the chairs at an earlier time. Similar to the pool, the beach has a bunch of chairs packed very close together (and don't think about moving them because the man in charge of handing out chairs will have words with you- believe me, I experienced it firsthand) This same man clocks out at 5 PM, so unfortunately at that time he collects the lounge chairs at roughly 4:30 PM. I found that to be RIDICULOUS because the sun remains out much later in Florida, so guests at the Westin shouldn't have to be forced to go inside early just because they want to avoid laying on a bath towel (which is the kind of towel the hotel gives out...) in the sand.

    I didn't eat at American Vintage, because the yelp reviews weren't positive, so I can't give an opinion on that. The poolside eatery and bar is yummy though! I loved the salads and sandwiches, and I tried pretty much all of them! The bartenders aren't the nicest, which is a shame because their drinks were delicious.

    During my stay at the Westin, I did get a massage and even though it was pricey it was well worth it! The staff at the spa was also extremely nice and even let us use the facilities to accommodate our late check out on the last day!

    Overall, we made the best of our stay here but I won't be back. Hotel was clean and well priced, but if you're traveling to Florida to spend time in the beautiful weather, make sure you're ok with the crowded conditions, early morning wake ups, and aggressive beach chair regulators.

    21/03/15 | Link | Rating: 2.0
    146. Zach P.
    I'm not quite sure if this Westin deserves the 'resort' title, but I did enjoy my stay. The hotel has a lot of great amenities to take in which include several restaurants, kid center, and pool, and beach front access. The location is nice as well. I'd say a majority of things to do are south of the hotel and just a 5 minute walk away.

    A few hours after checking-in I had to change rooms because the a/c, phones, and TV wasn't working and they had me switch rooms as soon as possible. This is a very family oriented hotel so if you are looking for more of an adult getaway then I would walk across the street to the W.

    11/12/14 | Link | Rating: 2.0
    147. rachel m.
    I really enjoyed my stay here mostly because I had a room that overlooked the ocean and there was a sliding glass door. A lot of hotels dont allow window opening but here you could open them wide and listen to the sound of the ocean. The room was clean and the service was professional. The rooms were modern and so were the bathrooms. The bathrooms had a neat passthru type of thing so you could see into the room and the ocean. Over all a nice stay and would come again. We had dinner at Don Shulas, it was pricey but the quality was great. Seems to be more of a business hotel rather than a resort hotel.

    24/04/15 | Link | Rating: 4.0
    148. Joseph N.
    My experience at the Fort Lauderdale Westin Resort can be summed up in one word, abysmal. Cramped rooms, a toilet window (more on that later), an unhelpful front desk, poor management and non-existent housekeeping are some of the reasons why this hotel earned one star.

    I decided to stay at the Westin since a friend was having her wedding reception there. I figured it would be a convenient spot to stay since I wouldn't have to drive to and from the party. In addition, I thought that the wedding rate per night at $150 was a pretty good deal. The normal rate was $230 per night, and surrounding hotels were more expensive.

    Pulling up to the Westin I was initially impressed. The hotel was right on the beach, and had a Starbucks within the property too...who could ask for anything more? The hotel lobby was beautifully decorated with marble floors and tall pillars. The hotel had a cabana area and a heated pool, which were nice, but nothing special. Unfortunately, my initial wonderment evaporated when I tried to check in. Check in was a mess. The front desk only had two [unseasoned] employees helping guests. The check in lines were long. The Westin front desk staff were feigning politeness. They seemed inexperienced in guest relations. When it was my turn to check in the front desk said that they did not have my room ready. Figuring that it was out of the control of the hotel, I told the front desk I would wait, explore the hotel and return in an hour. After an hour, the Westin had my room ready. However, they informed me that the king bed that I requested during booking [back in October] is not available, and that I would be put in a room with two twin beds. A little annoyed, I took my key and headed to my room.

    The room was interesting. The room was cozy. It wasn't large, but there was enough space for two people. The cement walls of the room had an odd sky blue color. The sky blue helped highlight the random unknown stains on some of the walls. The room's air conditioner was temperamental, only working when it felt like it. The beds were comfortable, and the sheets were clean. The dressers looked nice-ish, despite being faux hardwood. The bathroom was small, and had a window.....that overlooked the bedroom. I am not kidding. Let me repeat: the bathroom had a shutter blind that opened into the bedroom (see picture below).

    The Westin front desk said that I was in an ocean view room. And to an extent they were right. I could totally see the ocean from my room, as long as I stuck my torso out the window and wretched my neck at a ninety-degree angle. In addition, we were on the North side of the building, right above the kitchen exhaust. At times our room smelled like a cafeteria.

    Despite the lackluster room, the worst part of the Westin experience was housekeeping. Throughout my 3-day stay, housekeeping would forget to make up my room. After mentioning it to the front desk, I was told that my room would be put on priority, and that it would be first on the list  to be cleaned. Sadly, that wasn't the case. Each day I went  to the front desk and mentioned that the room was not made and that there were no new towels. I spoke to the manager who said it would be taken care of, and also spoke to the Westin corporate office who also said the same thing. Each day same result, no clean room.

    In the end, the Westin credited me $150 for all of the trouble. But that was after a long discussion with manager. I was very disappointed with the room, the level of service, the poor communication between the front desk and housekeeping, and the lack of remorse from management. I can say without hesitation that I will never go back to the Fort Lauderdale Westin. Moreover, I doubt that I will ever stay at another Westin either.

    20/02/15 | Link | Rating: 1.0
    149. Tunicia W.
    This property was awesome. My boyfriend and I got an excellent deal via Priceline for our last minute winter getaway to Florida. When you do an unknown deal with Priceline, most times you get whatever they have available. I don't know if my SPG membership had anything to do with it but I asked for a King bed room and we were given one with a partial ocean view! It was perfect. The room had a very comfortable bed and a fridge to keep those all important libations in. Yes, the bathroom door is slatted but I would hope someone isn't staring at the door as you are using the bathroom. The shower isn't made with a door so you have to be aware of getting water on the floor. Despite these things, the bathroom was very nice and spacious.

    The direct access to the beach is awesome and the complimentary beach chairs are a great help. The pool looked nice but we didn't try it. There is a sushi restaurant in the main building near the pool and also a bar in the pool area. There is a starbucks on site here.

    The Westin is within walking distance of several restaurants and bars...you can't go wrong if you stay here.

    15/01/15 | Link | Rating: 5.0
    150. Lynette A.
    I've been at a number of hotels, but this place doesn't exactly scream five star resort they claim to be. The rooms have a fridge, but they're not stocked. They claimed to have had heavenly beds, but what we ended up with had springs. The telephone didn't work in the room, they came to tell us they were moving to another room, so we packed everything up waiting for them to return with keys to the new room.The manager on duty who ended up being pretty rude, showed up at our door 30 minutes later. He asked if we could just stay in the room and deal with it for the duration of our stay. I was taken aback because he treated us as if it were our fault - we ordered room service every night, so we kind of needed it. My mom's head about exploded and he said they would give us some free meals or something. By that time I didn't want to argue with my mom, so we let them move us. Our view was of the giant air conditioners, not the ocean view which we had just given up.

    There was no phone book, no restaurant menus, nothing in the room. When you're from out of town, you'd kind of like to know what's nearby.

    The bathrooms were clean, but there's zero room for modesty in them. There's no bathroom fan, so the entire room gets steamed up. And they have french doors on the side open up to the beds and the door has slats so anyone in your room could peak through and see you in the bathroom, let alone smell and hear what's going on in there. This is a total design fail, IMO.

    The rooms were super small. We're talking French hotel small. I don't know how many times I banged by toe just getting by the foot of the bed.

    Overall, we were pretty uncomfortable and I was ready to get home. Now the restaurants, beach ($20 for two people to sit under an umbrella on a chair), and pool were nice, but that's not enough to warrant me wanting to return here.

    My brother had been planning his wedding here and they had already dropped a ton of money. Frankly, I'm kind of glad they didn't ended up not getting married here.

    22/04/15 | Link | Rating: 1.0
    151. Jerry C.
    The Westin Beach Resort faces the beach and takes up the whole block. It's a nice hotel but the room furnishings feel a bit dated. I never had a chance to use the pool, but every time I walked by, it was super crowded with all the chaise lounges taken.

    I stayed a few nights due to a conference being held at the Westin. I was impressed with the conference food, especially the huge sushi and sashimi boat during evening cocktails. I'm pretty sure it was catered from a Japanese restaurant. I give high marks for the delicious conference lunch buffets, low marks for running out of coffee during breakfast before the sessions started?! I'm surprised they didn't have back-up coffee urns ready to go. Most people don't want decaffeinated coffee at 8 AM.

    The rooms are average Westin in size and amenities. There's a bathrobe, coffeemaker, and a small refrigerator but no mini-bar. The dresser had glass tops but underneath looked like unsightly stains or growth or something. The bathrooms are small, so good luck if you have toiletries not meant to fall in the toilet. There were long hair strands in the bathtub when I arrived.

    Pay more for an ocean view room if you want morning sun; save if you want afternoon sun and overlook the parking garage/Intercoastal.

    Kudos to the front desk staff who were very friendly and helpful.

    26/04/15 | Link | Rating: 3.0
    152. Dave B.
    Our room was in the south tower. It was located right across from the elevator. Every time it opened or closed, it made a loud squeezing noise.
    My bed bottom sheet did not fit the bed. It ended up about four inches shy of covering the mattress.
    There was a large patch of mold in the closet.check out the photos and video I uploaded.
    I think we will not stay here again.

    17/05/15 | Link | Rating: 1.0
    153. Kasey P.
    I stayed here for one night prior to leaving out to my cruise, and was lucky to get it through Priceline. I was very impressed by the hotel and it was very upscale in my opinion. Everything seemed new, clean and in working order. We also were switched to an ocean view room upon arrival.

    Storme was very helpful helping us arrive and very easy check in and out.

    The only things I did not care for was the $32 a night valet. Never had to pay to park overnight before and glad I was there one night. This would prevent me from staying again.

    Also, the inside restaurant was a sad disappoint. Overpriced and under quality food. :(

    10/03/15 | Link | Rating: 4.0